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What are age requirements for opening an account? | [
"What is your age limit?",
"How old must I be to open an account?",
"How old do my kids have to be use this?",
"How young can I be to open my own account?",
"If I want to get an account for my daughter, can I do that?",
"How can I open an account for my children?",
"What is the age requirement?",
"How old do I have to be?",
"At what age can a person open an account?",
"Is there a certain age I need to be?",
"Do my kids have to be a certain age to use this service?",
"What is the age limit?",
"Hold old do my kids have to be to use the service?",
"Do you offer services for children to have money saving experience?",
"From which age can my kids use your service?",
"Is there any way I could open an account for my daughter?"
] | [
"Is this card accepted by ATMs?",
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"Is it okay to use a bank card to top up",
"How do i secure a top-up card?",
"How long does a payment usually show as pending? Is it normal that mine is still pending?",
"If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?",
"Using Google Pay, can I top up?",
"Who should I talk to or go to resolve a duplicate charge on my statement?",
"What is the identity check for?",
"Which currencies can I use to add money?",
"I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?",
"I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!",
"how much do you charge to top up US cards?",
"Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.",
"I am paid by my employer in GBP; do I need to do anything in the app to indicate this?",
"How do I top up with a cheque?",
"What is my source of funds?",
"What do I need to show who I am?",
"The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?",
"I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?",
"Do you have any card fees if I want to add money using an international card?",
"When will you be taking orders for disposable virtual cards?",
"Can I write a cheque to top up?",
"Tell me what I need to do to activate my card.",
"This card is accepted by what businesses?",
"What fiat currencies do you allow exchange with?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"Can you please help me with this exchange? I am trying to get crypto and the app won't let me.",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?",
"How long does it take for pending transfer transactions to post?",
"I want to give a second card for this account to my daughter, would this be possible?",
"Can I order a card?",
"Do I need to establish I am paid in GBP before a transfer?",
"What kind of security protects my money?",
"What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.",
"How do I make my card appear on the app?",
"Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?",
"I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.",
"Which cards and currencies are supported?",
"I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?",
"I just transferred some money into my account and do not see it updated yet, can you assist?",
"What is this random charge of one pound doing on my account?",
"How do I stop fraud to my account?",
"Is payment required to get a card of my own?",
"Where are the locations of ATMs that accept this card?",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"Would I be charged any fees if I added money to my account using an international card?",
"What kind of cash machines would allow me to change my PIN?",
"How do I deposit through bank transfer?",
"Can you tell me the limits for top ups?",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"Is there a limit for the amount I can top up?",
"A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?",
"What currency is supported for exchanges and holding?",
"can i add funds with a card from the united states",
"During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?",
"Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!",
"do i need to add money before i order a card",
"I want to get a Visa",
"Do you have any fees if I want to add money using an international card.",
"Can I use cash to top up",
"How much are you going to charge me if I top up my US card?",
"How do I top up using my card?",
"Why is it required to verify my identity?",
"Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.",
"How do I set up my card PIN?",
"Do I get any sort of discount on volume for a lot fo currency exchanges?",
"How long will my transaction take?",
"Just received my replacement card, what steps do i need to take to activate it?",
"what are the locations i can withdraw money",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"Where do my funds come from?",
"My card needs to be activated.",
"I checked my account today and it said I was out of money. How do I transfer money into my account?",
"Can you tell me how many currencies I can hold?",
"I'm trying to take money from my account but its not letting me. Help!",
"What is the fee for topping up a US card?",
"Can you please assist me in Apple Pay, in getting Top Up to work?",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"What form of payments can I use for topping up?",
"My card will expire soon, When do I need to order a new one?",
"I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?",
"How can I receive verification for the source of my funds?",
"what is the charges for new card?",
"Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.",
"Can you tell me the limit for top ups?",
"When can I expect a transfer from Europe to go through?",
"Can you tell me how to top up on my card?",
"What do I do when I get close to the expiration date of my card?",
"How much is the charge to top up via credit card?",
"How can I information on my limit for top-ups?",
"I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?",
"I need to deposit my virtual card, how do i do that.",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"What currencies are supported?",
"How long will it take to activate my new card?",
"My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.",
"Is there a top-up limit?",
"how is it possible to add another card to account",
"How can i get new card?",
"How much to exchange currencies?",
"I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?",
"Tell me if there is a top-up limit.",
"I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?",
"what can I do if I got my American Express in Apple Bay but top up is not working?",
"You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.",
"I need more money in my account. Can I add more by transferring?",
"Are there any fees if I want to add money using an international card?",
"My funds are low, can I auto top up?",
"I need to top up cash, How do I do it?",
"There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.",
"I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?",
"When are you going to activate my card?",
"what is this charge on my account"
] | 605 |
Is there any age limit? | [
"How old do my kids have to be to use your service?",
"Is it possible for me to set up separate accounts for my kids?",
"What age do I have to be?",
"How many years old do I have to be?",
"Is there a minimum age for having an account?",
"My son has just turned 13, is he old enough for an account?",
"May I get an account for my daughter?",
"How old does one need to be?",
"What is the youngest age for an account?",
"What is the process for setting up and account for my child?",
"At what age can my children use your service?",
"Do you have any accounts for children ?",
"My daughter needs to open account.",
"Is there an age minimum?",
"How do I open an account for my children?",
"What age do you have to be?"
] | [
"When will my cheque process?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"Can you make sure I get a MasterCard and not a Visa?",
"How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.",
"Is there a top charge for US cards?",
"why hasn't a transaction to a friend cleared yet?",
"Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.",
"Is there a way to top up using my Apple Watch?",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"what is this charge i didnt do it what can i do",
"I can't get my card out of the ATM, what should I do now?",
"Are there fees for top ups?",
"Who should I talk to or go to resolve a duplicate charge on my statement?",
"Can I choose between Mastercard and Visa?",
"Is there anyway to use a cheque to top up?",
"How do I edit my details?",
"Can you explain your exchange rates basis?",
"What is the status of my top up?",
"Can this app help me exchange currencies?",
"I used my card to top up but it's saying it is still pending. What does this mean?",
"I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?",
"How does a bank transfer for topping my account work?",
"I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?",
"Tell me where I can find the auto top up feature and a little bit about it please.",
"Is there any way to cancel a transfer?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"Are there restrictions on new cards in China?",
"when i travel can it top up automatically",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"Can I add money to top up my account via a bank transfer?",
"What do I do when a charge has been made that I did not make?",
"I tried to withdraw $100 but only got $20. What happened?",
"I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"Why is the app showing a still pending message on a withdraw that has already been done?",
"Can I change my PIN in Austria?",
"How can I start using my card?",
"Am I able to choose my card?",
"What is the procedure for an expired card?",
"My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?",
"Is there a fee for transferring money",
"Why isn't my balance updating? I did a bank transfer and it isn't current.",
"I want to get a Visa and Mastercard, is it possible to get both from you?",
"If I add money with an international card, are there any fees?",
"How do I reset my PIN, I can't seem to use my card?",
"Can you tell me what I need for identity validation?",
"how long should i wait ti activate my card",
"Do you have an auto-top function and how do I use it if so?",
"how long does it take for a transfer from Europe to go through?",
"How long do I have to wait for Europe transfers?",
"Can the exchange rate change while I am in the process of making a withdrawal?",
"I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.",
"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",
"Will this app allow me to exchange currencies?",
"How long does it take to process transfers from Europe?",
"Will there be any charges for money received?",
"Can I convert money into different currencies?",
"How would I be able to make changes to my personal details?",
"Can I exchange between GBP and USD on the app?",
"A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?",
"What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?",
"Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.",
"When will my top up be approved?",
"My package is taking too long to arrive and I don't want it anymore. Can I get a refund?",
"Why would my beneficiary not be allowed?",
"How can I request cash back? The ATM just gave me a different amount than what I've been charged though...",
"Do you offer SWIFT transfers?",
"Which ATM's am i able to change my PIN?",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.",
"Which forms of currency are accepted?",
"I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!",
"What's the right way to activate my card?",
"Can I use your app to exchange USD for GBP?",
"My top-up seems to be pending for a long time?",
"I want to top up my account. Can I do it with Google Pay?",
"I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?",
"I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.",
"is it just visa or can i also use mastercard?",
"Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.",
"Can you tell me how long it takes for a new card to come?",
"How can I receive money from someone?",
"Can I get one of your cards in the EU",
"Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.",
"The expiration of my card is near, how do I order a new card?",
"Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.",
"Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?",
"Can I have a auto top-up when my account is short?",
"Do you give refunds?",
"How do I replace a card that's going to expire?",
"Do you accept SWIFT transfers?",
"Can I use my social security card as a form of identity?",
"May I choose between Visa and Mastercard?",
"Who accepts this card?",
"Am I able to use my American Express to add money to my account balance?",
"What if I don't want to disclose all of my identity details?",
"How long does it take for an international transfer into my account?",
"You promised no fees but now I've got one. What the hell!?",
"I just activated auto top-up, but it is not letting me enable it. Why not?",
"If US cards have a top up charge, what is it?",
"after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?",
"Can topping up be automatic?",
"I tried using a check to update my balance, but it isn't work? Is something wrong?",
"What can you tell me about getting a virtual disposable card?",
"Can I get money out of any machine?",
"Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.",
"When will a transfer reach my account?",
"How long does it take for a transfer to get to a recipient?",
"Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!",
"Why can't I use this beneficiary?",
"Does this program take SWIFT transfers?",
"I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.",
"Are there topping up fees if I have to transfer?",
"My card is going to expire, what do I do?",
"Can I use app to reset PIN attempts?",
"What is the wait time until money reaches my account?",
"Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"Is there a charge for getting my money?"
] | 76 |
We want to start a college fund for my daughter. | [
"How old do you have to be to get an account?",
"Do you offer account services for children and teens?",
"Can I make an account for my kids?",
"Is there an age limit to get an account?",
"How old does one have to be to have an account with the bank?",
"What is your age limit?",
"Do you offer account's for minors?",
"Do you have an age requirement when opening an account with your service?",
"What are the age limits for your service?",
"DO I have to be 18 to open an account?",
"Is there any age limit?",
"How many years old do I have to be?",
"Is my child too young to sign up?",
"From which age can my kids use your service?",
"What are age requirements for opening an account?",
"What is the minimum age limit?"
] | [
"What are my bank details so I can do a transfer?",
"What do I need in regards to identification?",
"When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?",
"I would like to transfer some money from my other bank account into this one.",
"Is it possible to use Apple Pay to put money in my account?",
"Do you accept checks?",
"How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.",
"I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.",
"Can I set it up to add money every few days automatically while I am traveling?",
"Is there a charge or discount if I use a European bank in a top up?",
"What currencies can I use?",
"Will I be charged for receiving the money?",
"I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"Can I use app to freeze account and dispute fraud?",
"I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?",
"to cash withdrawals charge me?",
"I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?",
"How can I tell where my funds came from?",
"Help me verify my identity.",
"How can I withdraw money?",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"How does a US resident go about acquiring a new card?",
"How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"How does someone else top up my account",
"Help me find the transfer that I did.",
"My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?",
"Is there a fee for transfer top-up?",
"Why was I denied the option to transfer money to a selected beneficiary?",
"How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.",
"When will the money reach my account?",
"the transfer went through but now it has been pending for quite a while. i need this to go through already",
"Can I let other people have access to my account in order to top up?",
"Can you please explain how to transfer money using the bank transfer process?",
"Is there a way to get around fees",
"How much can I top up on my card?",
"Can I top up with cash",
"For the identity check, what kind of documents do I need to have?",
"I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.",
"A transfer is pending.",
"Will you reinstate my PIN?",
"What apps can I use to top up my account?",
"There is an unauthorized fee.",
"need to know where money comes from",
"can i add funds with a card from the united states",
"I seem to be having trouble with my Google Pay Top. Can you please help?",
"For the first time I got a fee on my account. How do I know when you charge these fees?",
"I have received my card, can you help me put it in the app?",
"How can I create another card linked to this account?",
"I want to get Visa and Mastercard",
"is it just visa or can i also use mastercard?",
"Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.",
"Can I add a card that I just found (again) to the app?",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.",
"Which fiat currencies do you currently support? Will this change in this future?",
"Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.",
"How do I top up with a cheque?",
"Can I choose between Visa or MasterCard?",
"What US credit cards do you accept?",
"My card needs to be topped up.",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"Is it possible for a friend to personally send me a payment?",
"I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?",
"How much am I allowed to top-up?",
"I need to actuate my card.",
"I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?",
"My American express is experiencing a problem with apple play with top up, can you fix it?",
"How do I withdraw money?",
"The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?",
"Can I make transfers before my identity verification?",
"I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?",
"My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?",
"I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?",
"Are my friends able to add funds to my account?",
"Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?",
"My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.",
"How do I get Top Up to work in Apple Pay?",
"Will I get a Visa card or Mastercard?",
"I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?",
"how much will I be charged for making a transfer?",
"My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?",
"Is there a way to make my money usable in another country?",
"What is this strange payment in my account?",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"Why can't you allow my beneficiary?",
"What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.",
"Can I make transfers before identity verification?",
"how do I top up my money automatically",
"There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?",
"where can I see who sent me funds",
"Please show me how my friend can send me money.",
"Why is there a direct debit payment on my app that is not from me?",
"show me how to top up with my card",
"How can I solve my issue with holding multiple currencies?",
"Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?",
"can i top up with check?",
"The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?",
"I live in the US and I would like to get a card. How do I go about getting one?",
"I tried to make a transfer but it failed. will you tell me why?",
"Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.",
"Can you give me a visa?",
"What is the time period for money to be transferred?",
"In terms of holding and exchange, what fiat currencies do you use.",
"How do I go about getting hold of a virtual card?",
"I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?",
"Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.",
"what is the most money i can top up?",
"Do you know if I can use this for my salary?",
"Help me with a PIN change.",
"It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?",
"I tried topping off my account with a card, but the money is not in my account despite the charge going through",
"Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.",
"Do you limit my top-offs?",
"Too many times I entered the incorrect PIN. How can I get my account unblocked?",
"My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money."
] | 108 |
Hold old do my kids have to be to use the service? | [
"What is the age limit?",
"I need to set up an account for my daughter, how would I do that?",
"Can my children have their own account?",
"How old does my daughter need to be to have her own account?",
"How young can I be to open my own account?",
"Is there an age limit for opening an account?",
"What are the age requirements for opening an account?",
"How old do you need to be to use the banks services?",
"What are age requirements for opening an account?",
"How do I set up an account for my children?",
"Is there a minimum age for having an account?",
"Do you offer account services for children and teens?",
"Do you have any accounts for children ?",
"Is there an age minimum?",
"I would like to get an account for my child.",
"What is the minimum age to open an account?"
] | [
"How long will this take to get to me?",
"Can I choose my Visa or Mastercard?",
"I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?",
"Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?",
"can other people use the app to add money to my account",
"How can I top-up my card?",
"do i need a pin",
"How many disposable cards are available per account?",
"what is the limit for top-ups?",
"Can I put my found card back into the app on my phone?",
"Do you accept US credit cards?",
"Is there a fee to top up a US card using a debit or credit card?",
"I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?",
"I would like to activate my card to use now, can you help me?",
"I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.",
"My card expires next week. How do I get a new one?",
"What do I need for the identity verification?",
"I want to use auto top-up. Is there a limit?",
"There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!",
"Can I use American Express to add money into my account?",
"Can someone please tell me how much I can top-up?",
"What us the fee to transfer money from my bank?",
"Can I space out how often money is transferred along my travels?",
"Why is my disposable virtual card being denied?",
"How do I modify my account details?",
"How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move",
"What do I do to get ahold of my own card?",
"Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?",
"Am I charged for receiving money?",
"Can I activate my card with the app?",
"Which countries does your service work in?",
"what I need to verify my account",
"Is there a charge to use a Top up card in the US?",
"When does my transfer from the US arrive in my account?",
"I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?",
"are SWIFT transfers an option?",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"I'm worried my card might be lost in the mail? How long does it usually take to arrive?",
"How can my account have money transferred into it?",
"How long will it take to verify my account?",
"Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.",
"What limits are there on the virtual cards?",
"What is the length of time for one of these items to come to the U.S?",
"Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.",
"when will my transfer arrive",
"What cash machines will let me change my PIN?",
"Am I charged a fee to transfer funds?",
"What is the disposable card for?",
"I would like to get help from someone in your customer service department with assisting me with activating my card.",
"It's been a couple days how much longer do I have to wait for my transfer?",
"I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!",
"I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.",
"Tell me about the limit for top ups.",
"I sent a transfer and it has been pending for awhile. How long will it stay pending?",
"I want to top up my account. What payment methods are supported?",
"What ATMs use this card?",
"Can I set up an automatic top-up for travel.",
"there is a transfer pending.",
"I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?",
"How long after I receive my statement can I dispute payments on it?",
"Is there a fee for paying by card?",
"How long will my top-up stay pending?",
"How can I use American Express to add funds to my account?",
"Will I be charged for receiving the money?",
"I am interested in giving a second card to my daughter, how can I make this happen?",
"I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?",
"Can I add other people to my account, so they can top up?",
"I want to change my PIN - do I need to be in a bank?",
"What are these disposable cards meant for?",
"I have an outgoing transfer",
"Can it automatically top up my account?",
"I would like to activate my card.",
"Where do I go to change my account details?",
"Are there fees for top ups?",
"Can i choose a specific delivery date?",
"What is the process of obtaining a disposable virtual card",
"How do i receive a physical card?",
"Tell me what I need to do to activate my card.",
"My transaction was just declined when I was using my disposable virtual card. What can I do?",
"What cash stations take this card?",
"Do you accept Mastercard?",
"how long should I expect to wait for my card to arrive?",
"I'm going to travel, can I have it add money automatically in certain intervals?",
"How does one send me money?",
"I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?",
"How long does it take to get my money",
"What are acceptable documents to prove my identity?",
"I no longer have my phone with the app, what should I do?",
"What is the cost of a transfer?",
"Tell me how to replace my expired card.",
"How do I update my address?",
"Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?",
"How long does a transfer stay pending?",
"Ordered awhile back, what is the ETA in the US?",
"Is there a charge for top-ups?",
"What steps do I have to go through in order to activate my new card?",
"Any fee for topping up?",
"Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.",
"How do I see my updated balance after I make a cheque or cash deposit?",
"How do I avoid a fee to use an ATM?",
"What's the closest place to withdraw money?",
"Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?",
"Would it be possible to activate my card?",
"How do I transfer money between two of my accounts?",
"Can you tell me the restrictions for the disposable cards?",
"I need to transfer something from China, How long will it take?",
"Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.",
"Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!",
"Help! I made a transfer in error and need to cancel it before it's complete!",
"I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?",
"Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?",
"I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?",
"Top up my card please, which y'all support?",
"How can I change my Tholepin ?",
"I am having problems transferring to a beneficiary.",
"How can I change my account details?",
"Can I choose between Visa or MasterCard?",
"Is their a fee for top ups?",
"Are there charges for using a bank card to top up"
] | 155 |
Can I start an account for my kids? | [
"How old do I have to be?",
"How old does my daughter need to be to have her own account?",
"What is your age limit?",
"Can my daughter make an account?",
"How old does one need to be?",
"Can I get an account for my son?",
"What are the age requirements for opening an account?",
"How old do kids have to be to open an account?",
"What age can sign up for services?",
"DO I have to be 18 to open an account?",
"Would it be possible to open up an account for children?",
"What's the youngest I can be to open an account?",
"At what age can my children use your service?",
"Can my children have their own account?",
"What are the age limits for your service?",
"Is there a limit for age?"
] | [
"Do you allow currency exchanges?",
"When will my transfer process?",
"Can you please assist me in Apple Pay, in getting Top Up to work?",
"When I add money to my international card do you charge a fee to do so?",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!",
"What do I need to do to transfer money with my credit card?",
"Can I top up with cash",
"I need help changing my last name on my account.",
"Can I link my new card?",
"Are there any restrictions to where I can use my card?",
"How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.",
"How can I top up with a cheque?",
"I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?",
"I would like to use this cheque to top up. Can you tell me how to do that?",
"Is there a fee for using a European bank card to top up?",
"I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?",
"Which ATM's am i able to change my PIN?",
"As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.",
"What ATM machines allow this card?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"Do you need my birthdate?",
"It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?",
"Do I get any sort of discount on volume for a lot fo currency exchanges?",
"Can I convert money into different currencies?",
"can you assist me in activating my card?",
"Can I change or hold different currency?",
"I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.",
"I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?",
"How many cards can I have?",
"How often am I able to top-up?",
"Am I charged for receiving money?",
"Is my country's currency supported by your system?",
"How can I sign up for a virtual card?",
"I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?",
"Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before",
"Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"Can I use any currency to add money?",
"What documents are required for proof of identity?",
"What's the right way to activate my card?",
"I see a direct debit that isn't mine? How can I get my money back?",
"Please tell me, do you use Visa or Mastercard?",
"how do I get my card to show in the app?",
"I tried topping off my account with a card, but the money is not in my account despite the charge going through",
"Why can't I transfer to another account?",
"Which locations can I withdraw money from?",
"I have money in a foreign account that I want to send to this account.",
"Where can I link a new card?",
"Who is giving me my money?",
"From what countries can I use this product?",
"What is the charge to make a transfer",
"Do I get to have one of those virtual cards I've heard about?",
"There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?",
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.",
"Questionable transactions on my account.",
"are transfers to a beneficiary possible",
"How do I top up by card?",
"What is the limits on the number of disposable cards I can have?",
"How can I top up with this cheque I got?",
"I am looking to transfer some money from my other bank account into this one.",
"For adding money, which currencies do you accept?",
"Tell me what the steps for the identity checks are",
"What do you need so I can verify my identity?",
"How do I get an actual card?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"What's the process for exchanges?",
"what currencies can i exchange between on your app?",
"Top up my card please, which y'all support?",
"There is more than one charge on my account for a transaction.",
"i tried to do a transfer to an account but it didn't work",
"Where can I pay with my debit or credit card?",
"The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.",
"Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?",
"May I have another card?",
"How do I add a new card?",
"How do I top up by cheque?",
"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",
"When should I expect my card?",
"Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.",
"Can I use your app to exchange between USD and GBP",
"Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?",
"What currencies can I exchange?",
"Can I set it up to add money every few days automatically while I am traveling?",
"What is the best way to exchange currency between USD and GBP using your app?",
"Is it possible to link a new card?",
"How can I information on my limit for top-ups?",
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",
"Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.",
"While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?",
"How do I add the card I just received to show up in the app?",
"How long after a failed topup will funds refurn to account",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"Can I select my card scheme or do you choose it for me?",
"What do I do for the identity check?",
"How can I prove the source of my funds?",
"Can you help me get Top Up to work in the Apple Pay function?",
"Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?",
"I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!",
"What us the fee to transfer money from my bank?",
"Do I get charged if I get money?",
"How long do transfer pend for?",
"How do I go forth on verifying my identity?",
"Are there any fees associated with receiving money?",
"How can I check the source of funds?",
"How do I to up by card?",
"Is there a reason why there is an extra £1 charge on my account?",
"What is the process for activating my new card?",
"What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.",
"i would like to top up with check",
"Do I need a disposable card?",
"How do I make my transfer go through",
"There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?",
"Will I be charged any fee for receiving money?",
"Can someone in the US have a card?",
"ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!",
"What forms of ID do you need for identity verification?"
] | 133 |
How old does my daughter have to be to open an account? | [
"Is there an age minimum?",
"Do you have a children account available?",
"How old can one use your service?",
"I am only 17. Can I make an account?",
"Can I get an account for my son?",
"Am I able to open an account for my children?",
"What is the minimum age required to open an account with your service?",
"How young can I be to open my own account?",
"Can I make an account for my kids?",
"Could I open an account for children?",
"What is the appropriate age for my child to be able to open an account?",
"Can my children have an account?",
"Could I open an account for my children?",
"Do you guys have any age restrictions?",
"How old do kids have to be to open an account?",
"How old do my kids need to be to open an account?"
] | [
"What is the limit to top-up?",
"How long does it take to verify a cash withdraw?",
"is it just visa or can i also use mastercard?",
"After I make a payment, how long will it be before it transitions from \"pending\" to complete?",
"Please tell me how to get a card if I reside in the US.",
"I need to hold money, what currencies can I use?",
"I need to make a transfer, what will the fee be?",
"I need to verify my identity. How do I do that?",
"need to verify source of funds",
"If i want to change my pin number can I directly from an ATM?",
"Can I have money in more than one currency in my account?",
"Can I change my PIN without going to a bank branch?",
"Where do i verify a top-up card?",
"Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.",
"Is this card accepted by ATMs?",
"How do I exchange currency?",
"Is it possible to use Apple Pay to put money in my account?",
"Now that I live in the US how can I get a card?",
"When will you be taking orders for disposable virtual cards?",
"How do I get a physical card?",
"Is there any way to get another card on the same account?",
"I need to change details about my personal account.",
"I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!",
"If I started the Bank transfer from Europe, how long will the process take to complete?",
"I got a card, how do I get it in the app?",
"What ATMs can I use my card at?",
"Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.",
"I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me?",
"How to exchange my currency",
"How do I know if i need a disposable card?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"How long is the wait for my card?",
"Will my card be a MasterCard or a Visa?",
"I am interested in a Visa or Mastercard. Do you offer them?",
"What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.",
"Will I be charged if someone needs to send me money?",
"Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?",
"So, my transfer is showing as pending, when will it actually go through?",
"How can my new card be activated?",
"why do I have to show my ID",
"How do I go about ordering a card?",
"Is there a limit to how many transactions I can make on one disposable card?",
"Can you activate my card pls",
"How can I order a card?",
"I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"If I am running low on credit can I auto top up?",
"I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!",
"what is the amount of disposable cards I can have?",
"How do I order a new card when my old one is ready to expire?",
"What steps do I need to take to change my card PIN?",
"What ATMs can I withdraw money from?",
"I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.",
"What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.",
"Is there a way for me to check my balance?",
"Can I use my social security card as a form of identity?",
"Can I use this app to exchange currencies?",
"Can you help me activate my card",
"How do I to up by card?",
"I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?",
"Can I get a physical card",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"How can I perform a dual money transferring from one account to another?",
"I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?",
"When should I receive my virtual card?",
"You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.",
"How can I top-ff my account using my Apple Watch?",
"There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.",
"I can't freeze my account as I need the card as I am traveling, how do I change my pin?",
"How do I link a new card in the app?",
"Where can I use this card?",
"I need some help with identity verification.",
"What ATMs will accept this type of card?",
"How do I update the PIN on my account?",
"where do I go to top up with cash?",
"How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund",
"I'd like to know how transferring my money into my account works.",
"I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.",
"I need assistance to activate the card on my account.",
"Can I change my information?",
"I need to exchange some foreign currency. What's the charge for doing that?",
"Which ATM's can I use to make a withdrawal?",
"A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.",
"What credit cards are supported?",
"What is the amount of disposable cards I can have each day?",
"What do I do if there is an electronic debit that is not correct?",
"I found my old card. Can I link it back into the app?",
"How do I add money to my card?",
"I need to activate my card, how is that done?",
"When will I receive the card?",
"hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.",
"I recently transferred money to my account when will it show up?",
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",
"what is source of my funds, need to verify",
"Please help me figure out the reason for the odd withdrawal amount from my account?",
"I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.",
"Can I mail in a check to top up?",
"I can't find out how to top-up my account using cash.",
"Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.",
"What do I need to bring for identification?",
"Why do I have a charge for an ATM withdrawal? I thought these were free?",
"Soon my card will expire, how do I get a new one?",
"can i get a card if i live in the US?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"How do I use my card to top up?",
"Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?",
"I recently reported my card as missing/lost, and I just found it. Can I still use it?",
"Is there a charge for getting my money?",
"Where are the ATMs that accept this card?",
"I would like to apply for a visa card.",
"I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?",
"Why doesn't it work when I use American Express to try to add money to my account?",
"I need money put into this account from another one.",
"I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.",
"I am wanting to refill my card, is there a charge?",
"Can I have it by a certain date?",
"I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?",
"Do you give out Visa or Mastercards?",
"Does Apple Watch support the topping-off of my account?",
"Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account."
] | 605 |
What is minimum age for an account? | [
"How young can someone be in order to open an account?",
"What is the age requirement?",
"Is there a minimum age for having an account?",
"How can I open an account for my children?",
"I want to open an account for my child.",
"How do I open an account for my children?",
"Can my 8 year old grandson open an account at the bank?",
"Hold old do my kids have to be to use the service?",
"What are the age limits for your service?",
"What is the age to open an account?",
"Do you guys have any age restrictions?",
"How old does one have to be to have an account with the bank?",
"At what age can I open an account?",
"Do you offer services for children to have money saving experience?",
"How old do you have to be to open an account?",
"Is there an age limit?"
] | [
"My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?",
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"How can I request cash back? The ATM gave me the wrong amount that I've been charged though...",
"how much you charge for exhcange",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"What is the maximum top up?",
"When will I get a new card when I order it, and how much will it cost.",
"Is there a cost to receive money?",
"Since my card is about to expire, what do I do to get a new one?",
"lost phone, can i still access account?",
"How much does it cost to top up by transfer?",
"How can I dispute a direct debit charge on my account?",
"Can I track history on funds?",
"I need to make a transfer, what will the fee be?",
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"I want to know if there is a maximum I can top up.",
"What do I do after my card expires?",
"Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.",
"I want to top my account by using a bank transfer. How would that work?",
"What do I need for the identity verification?",
"How do I avoid a fee to use an ATM?",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"Can I choose between Mastercard and Visa?",
"How do I add money to my card?",
"How long does a transfer transaction take?",
"Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.",
"I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.",
"Which one are you? Visa or Mastercard?",
"My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?",
"i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"Will you accept a cheque to top up my account?",
"after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?",
"How do I top up? Can I use my apple watch?",
"What types of cards and money do you accept?",
"Why is a transaction showing as pending when I recieved cash from an ATM?",
"is there a limit for top up?",
"Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.",
"What are the ATMs that will accept this card?",
"My card is about to expire. Where do I get a new one.",
"Where is an ATM?",
"If my card is going to expire this month, do I need to order a new one?",
"May I choose between Visa and Mastercard?",
"The expiration date for my card is coming up, how do I get a new card?",
"Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.",
"I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.",
"I have a card that expires in the coming month, do I have to specifically ask for the updated card?",
"How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...",
"How much does it cost to exchange my balance into a foreign currency?",
"how does my statement get updated so i know when a refund will reflect on my balance",
"How do I dispute a direct debit on my account?",
"Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.",
"How much does a transfer cost?",
"how do i set up my apple pay watch to connect to my account",
"Can my account be topped up by my friends?",
"Why isn't my balance updating after depositing cheques and cash.",
"How do I receive money from someone?",
"I was wondering about transferring money into my account and how it works. Can you tell me about that?",
"ATM apparently not working? Couldn't access funds in my account?",
"why isnt my account allowing transfers",
"Will it automatically top-up if there isn't much money left?",
"How do I get my card?",
"Why does my account not accept cash deposits?",
"Why is there more then one charge on my card I only paid for one not twice how can I fix this?",
"My card is expiring, how do I get a new one?",
"After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?",
"What is the amount of disposable cards I can have each day?",
"What forms of ID work for verification?",
"Are there specific ATM's that I can draw money from?",
"What kind of fiat currency can I used for holding and exchange?",
"What do I need to do to verify my funds?",
"Is there a fee to top up by bank transfers?",
"Can I have it by a certain date?",
"Can I still use my account without verifying my identity?",
"Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?",
"How long do deposits take to appear? I've been waiting for more than a week and need the money!",
"how do i get top up with cash deposit",
"Is there a fee for topping off a US card?",
"Where can I sign up for a virtual card?",
"When traveling, can I auto top-up my card at certain times?",
"So, my transfer is showing as pending, when will it actually go through?",
"What cards to do you support to top up.",
"What do I need to do to get my new card which I have requested 2 weeks ago?",
"How long until I see a cash withdrawal?",
"How can I create another card linked to this account?",
"How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.",
"If I request that my funds be held, what currencies do you use?",
"What is the time frame for a transfer from the US?",
"What do you require to verify someone's identity?",
"Is there any limit to the amount I can add to a card at a time?",
"Will my card be a MasterCard or a Visa?",
"Can I have money in more than one currency in my account?",
"How do I know what my account is set to, I am paid in GBP?",
"What is the process for activating my new card?",
"I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!",
"There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.",
"Where is the top-up card verification code?",
"How do I order a new card if my current one is about to expire?",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"Who accepts the card?",
"how do i cancel my account",
"What kind of documents do I need for the identity check?",
"How do I make a currency exchange?",
"What are the steps for identity checks?",
"Can this app help me exchange currencies?",
"Which currencies do you handle?",
"Using Google Pay, can I top up?",
"I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?",
"Once my card expires, what should I do?",
"Where is my deposit?",
"How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"There is money missing from my account.",
"How long does it take to get my money",
"A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?",
"If my PIN number is rejected, how do I solve it?",
"After my card expires what should I do?",
"I need a second card on this account for my daughter.",
"Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying."
] | 49 |
What is needed for my daughter to open an account? | [
"how old do i need to be to get an account for myself",
"Can my teenager have an account?",
"What is the appropriate age for my child to be able to open an account?",
"My daughter needs an acount.",
"Is there a possibility to open an account for my sons and daughters?",
"How old do you need to be to use the banks services?",
"What would the age limit be?",
"How old do you have to be to be able to open an account?",
"Could I open an account for children?",
"As my kids get older are they able to get set up with their own accounts?",
"What age do my kids need to be to use your service?",
"How old does my kids need to be to open an account?",
"How young can someone be in order to open an account?",
"What are the age limits for your service?",
"How old do you have to be to get an account?",
"How old do I have to be?"
] | [
"Can you tell me how to close my account?",
"Can I transfer money to my credit card?",
"Will a cheque suffice?",
"Can I get a card? I live in the US.",
"I am waiting for the money to enter my account. How long does it take?",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"Where can I use a disposable card?",
"Can I top up?",
"What ATMs can I use my card at?",
"How long does a transfer take to reach one's account.",
"Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?",
"Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?",
"I want to hold and exchange fiat currencies, what can I use to do so?",
"why didnt a transfer to my account process",
"At what places accept my card?",
"How do I see my card in the app?",
"Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.",
"I can get my identification verified.",
"I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?",
"My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?",
"In terms of holding and exchange, what fiat currencies do you use.",
"How do I replace my card?",
"Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"Please help me get a Visa card.",
"Which ATM's am i able to change my PIN?",
"Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?",
"I enetered the wrong information, I need my account unblocked How do I do that?",
"The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.",
"Show me how to activate my card",
"Where do I find PIN for my card?",
"Is verifying my identify important?",
"What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.",
"I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?",
"I must verify the source of my funds",
"Is my new bank card on the way and is there a way to track it?",
"I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?",
"What is this €1 fee in my statement?",
"Does it cost to add money to my card?",
"How long does it take for my id to verify?",
"The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?",
"I received my card. How do I link it to the app?",
"Hey there's a fee for a transfer on my account. Why?!",
"What ATMs can I use this card?",
"Are there any restrictions for the disposable cards that I need to be aware of?",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"Can you tell me what I need to do to have my pin changed?",
"I would like to create a disposable virtual card. How do I go about doing that?",
"What currencies do you accept to add money?",
"I have lost my phone, what steps can I take to prevent someone using my account?",
"How do I transfer funds directly from my credit card?",
"What places can I use my card?",
"Do you accept credit cards from the US",
"What do I need to do to cancel a transaction?",
"Where is the closest ATM I can use?",
"Is there a fee for using a European bank card to top up?",
"Where will I find my card?",
"Where can I get a physical card?",
"I want to take some funds from my other bank account and add them to this one.",
"How many different cards can I have for my account?",
"Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?",
"I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!",
"If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?",
"Why am I required to verify my identity?",
"why do I have to show my ID",
"How do I link a new card?",
"May I choose between Visa and Mastercard?",
"Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"Are there specific ATM's I can use with this card?",
"how do i get top up with cash deposit",
"I've made a transfer, how long until the money reaches my account?",
"Am I able to choose my card?",
"How do i set up auto top-up?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.",
"Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?",
"Do you only use Visa or do you have Mastercard too?",
"Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"What retailers accept my card?",
"I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?",
"Where is my deposit?",
"How can I check the source for my funds?",
"What are the available cards?",
"Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.",
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",
"Help me activate my card.",
"Will my transfer immediately show up in my account?",
"How can I change my password?",
"Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?",
"How do I know what my account is set to, I am paid in GBP?",
"Show me how can my friends top up my account.",
"I tried to deposit a cheque into my account and it is not letting me.",
"Is there a way to change my PIN without having to go to the bank?",
"How can I go about getting a disposable virtual card?",
"Where are the ATMs that accept this card?",
"What do I have to do to get my PIN unblocked?",
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"Please tell me how to get a physical card.",
"I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!",
"What's the process for topping up my card?",
"Will my card be a MasterCard or a Visa?",
"what is my monthly spending limit because i was refused my money at an atm",
"What is the process for getting an actual physical card?",
"Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.",
"What is my password?",
"Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.",
"What are the cards and currencies that are supported?",
"What amount can I top-up?",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"I'm trying to verify my identity but can't figure out how, what do I do?",
"I have friends that would like to top-up my account is that possible?",
"How long should I have to wait before I see the transfer in my account?",
"How long does it take to show a deposit I made to my balance?",
"I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?",
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.",
"Where in the app do I link a new card?",
"How do I obtain a disposable virtual card?",
"can i use check to top up"
] | 133 |
What about my children? | [
"Do you offer services for children to have money saving experience?",
"Can my 8 year old grandson open an account at the bank?",
"What is the appropriate age for my child to be able to open an account?",
"What age do you have to be to open an account?",
"What is the youngest age in order to have an account?",
"Can I make an account for my kids?",
"How old do my kids need to be to open an account?",
"Is there a limit for age?",
"Could my daughter open an account?",
"At what age can my children use your service?",
"If my kids wanted to use your service how old would they have to be?",
"Can my children have an account?",
"Is there any age limit?",
"How old do you have to be to be able to open an account?",
"Is my daughter eligible to open an account?",
"Is there any way I could open an account for my daughter?"
] | [
"Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.",
"I am being charged a pound out of nowhere. What is this?",
"What's the exchange fee?",
"Why did I only receive this much currency?",
"When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?",
"About this card PIN?",
"How much do I have to pay if I want to transfer money?",
"Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?",
"Can I top-up as much as I want?",
"Can you tell me why my transfer is pending still?",
"How come my top-up didn't go through instantly, like it usually does?",
"How can I request cash back? The ATM just gave me a different amount than what I've been charged though...",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"Where is the money I put in the bank?",
"Assist me please with card activation.",
"How can I look at where my available cash is coming from?",
"Why can't I use my beneficiary?",
"If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?",
"how many uses are the disposable cards good for?",
"How long will it take to deliver something to US?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"Why didn't my balance update after my cash or checque deposit?",
"May I have a second card?",
"Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.",
"I asked for a refund last week but nothing has happened yet, can you help me please?",
"What is this direct debit I am seeing?",
"Can you tell me why a cheque deposit isn't showing in my balance?",
"I would like to make a transfer. How much does it cost?",
"Why can't my beneficiary access my account?",
"How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.",
"Why is my top-up still outstanding?",
"Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?",
"Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?",
"My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?",
"Why was my transfer stopped ?",
"How long does it take for money to reach my account?",
"Is there a transfer fee?",
"Why is there a payment I didn't do in my app?",
"What do I do if my payment was reverted?",
"Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?",
"The ATM didn't give me enough money! I asked for more than it gave. What do I do?",
"Do I get a choice between Visa and Mastercard?",
"Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.",
"What is the exchange rate like?",
"I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?",
"How can I receive money from someone?",
"Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?",
"What do I do if I find a debit charge that I know I didn't do in my billing statement?",
"Why can't I use this beneficiary?",
"Can I have my money refunded for an item",
"What are the time frames for the money to be available in my account?",
"Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.",
"im worried about fraud how do you protect my account",
"Are extra cards free?",
"Why is my balance the same? I processed a transfer.",
"Can I use visa or mastercard with your service",
"what currencies do you accept?",
"Is there a problem that makes my payments show pending?",
"How long does it take to get my card? Can I choose when to receive it?",
"Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"What's up with verifying top-ups?",
"Why isn't the transfer I made to a friend showing?",
"Are you Visa or Mastercard?",
"where has my transferred money gone?",
"When will the cash that I put in the ATM be cleared from pending status?",
"I made a cash withdrawal earlier and it's showing as pending. What does that mean?",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"I was wondering if you will take any fees in exchange for top ups?",
"Can you tell me when the transfer will be completed?",
"can you express my card to me?",
"Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.",
"What is this $1 charge on my statement?",
"Tell me if there is a top-up limit.",
"Why am I not allowed to add a certain beneficiary?",
"Do i have to verify who I am?",
"How long does a payment show as pending before i should worry about it?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"What should I do if my phone is lost or stolen?",
"What kind of charges should I expect to exchange currencies?",
"Are there certain cards and currencies you support?",
"I put some money in my account the other day but now its gone? Why is this?",
"Are cheques accepted to my account? Mine didn't seem to work.",
"Can i make several disposable cardsper day?",
"The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.",
"My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.",
"What does it mean if my payment has been reverted?",
"I have a direct debit on my records that is strange and I need help.",
"Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"What if I need multiple disposable cards?",
"Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.",
"There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!",
"What fiat currencies can I use for holding and exchanging?",
"can you check why I wasn't able to top up?",
"Will I be charged to top off my account?",
"When can I expect my transfer to reach my account?",
"There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?",
"I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?",
"I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.",
"Why are my payments showing pending?",
"Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?",
"After I make a payment, how long will it be before it transitions from \"pending\" to complete?",
"Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"I need to change my name what do I do?",
"What is the daily limit on my card?",
"What's the foreign exchange rate I will receive?",
"I have been double charged",
"How long will a transfer from China take? I need to transfer something from there.",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?",
"I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?",
"Do I have to verify my identity?",
"When will you be taking orders for disposable virtual cards?",
"How can I edit my personal details in the app?",
"Why hasn't my transfer been made?",
"Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?",
"Can I use SWIFT transfers?",
"Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system."
] | 133 |
What is the process for setting up and account for my child? | [
"Is there a minimum age for having an account?",
"I want to open an account for my children",
"I would like to get an account for my child.",
"what is the age limit for opening a new account",
"Whats the minimum age to have an account",
"will i be able to open an account for my daughter",
"At what age can I open an account?",
"Hold old do my kids have to be to use the service?",
"What is minimum age for an account?",
"What is the minimum age required to open an account with your service?",
"What age do I have to be?",
"Is it possible for me to set up separate accounts for my kids?",
"What is the age limit?",
"What is your age limit?",
"Can my 19 year old daughter open a savings account at the bank?",
"What does my daughter need to open an account?"
] | [
"How can i get new card?",
"When will a refund post to my account?",
"Can you tell me how do I get a card?",
"When I look at my statement there is an extra fee, that is for what?",
"I tried topping off my account with a card, but the money is not in my account despite the charge going through",
"Where is my PIN number located?",
"Transferring money using credit card",
"Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.",
"I need to add a serious amount of cash to my card, how do I do that?",
"When will I get a new card when I order it, and how much will it cost.",
"What other methods are there to verify my identity?",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"How can I cancel a transaction to a wrong account?",
"Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?",
"How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?",
"What are the charges for topping up US card?",
"Does Apple Watch support the topping-off of my account?",
"I need to validate the source of my funds.",
"I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"Can I give my friends access to my account so they can top it up for me?",
"What is the refund procedure?",
"Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.",
"Can you tell me where my funds come from?",
"Why is the identity check involved?",
"How recent do my documents need to be for verification?",
"Help me please, I need to top up cash.",
"I received my card, how do I get it to show in the app?",
"Why do I need to have my identity verified?",
"Can my password be reset if I do not have it?",
"Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?",
"So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?",
"Why is verification for my identity needed?",
"I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?",
"What all is needed to verify the top-up card?",
"Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.",
"What do I need to do to get my new card which I have requested 2 weeks ago?",
"Tell me how to renew my new card?",
"How do I know when my card will arrive?",
"What would II do if I wanted to activate my new card",
"I want to know how to transfer money with my credit card",
"I need to know where I can withdraw money.",
"How do I know where my money comes from?",
"Can I see where my funds come from?",
"I want to set up an auto top-up",
"I need to make a transfer from Europe, how many days does this take?",
"i need to trace a deposit",
"What do I do to link my new card?",
"Where can I get money from my card?",
"What are the reasons to be charged a fee on card payments?",
"How can I tell if there will be a fee added to my payment or not?",
"When will my transfer move from pending to confirmed?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"What is the first step that I should take after my card has been stolen?",
"what is this fee for transfering",
"Who do I contact if there is a direct debit that I did not create.",
"When will my top up be approved?",
"If I need an additional card, is there a fee for that?",
"How can I change my Tholepin ?",
"Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!",
"I want to change my PIN - do I need to be in a bank?",
"I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?",
"how do i get a virtual card?",
"I need to activate my card.",
"Is there any way to get another card on the same account?",
"I got my new card but I am not sure if it need s activated and how?",
"If I want to select a new PIN what do I do?",
"What do I need to do to correct this failed transfer?",
"Am I the only one who can top-up my account?",
"I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!",
"What kind of security protects my money?",
"Can I have a Visa card?",
"Can I use my American Express stored in Apple Pay to top up?",
"How long after a failed topup will funds refurn to account",
"My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?",
"Can I add money in intervals to my account? I will be traveling.",
"How long after I receive my statement can I dispute payments on it?",
"Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.",
"How long does it take for me to get my new card?",
"Can friends I have top-up my account?",
"How do I get a virtual card on my device?",
"I'm not sure what I need to verify my identity.",
"is a transfer to a beneficiary allowed?",
"My source of funds need verification.",
"Can I get information on topping up?",
"Should I be seeing a fee applied for my money transfer?",
"Where is the option to top up with a cheque?",
"how do i get a pin for my card",
"I have a transfer that's pending and wanted to know how long it is going to take to process?",
"do i need to add money before i order a card",
"Where do I order my card?",
"I need money put into this account from another one.",
"How many cards can I have for one account?",
"How do I check security settings using the app?",
"I want to get a Visa card",
"When can I expect delivery?",
"Are my friends able to top up my account?",
"I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.",
"When are you going to activate my card?",
"is there a way to see where funds come from",
"What is the fee on my card payment?",
"Where can I use my card?",
"Where can I use my card?",
"I need a physical card. What are the fees?",
"Please explain to me how to know where my funds are from.",
"What proof of identification is needed?",
"I need assistance to activate the card on my account.",
"I accidentally made a payment to a wrong account. What should I do?",
"Where is my top-up verification code?",
"I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.",
"Why is my card being declined when I try to do a top-up? How can this be immediately resolved?",
"I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?",
"Can you check if my money has reached my account since it is not showing up yet?",
"Am I charged if I make a top-up?",
"Why do I need to verify my identity?",
"Where do I locate topping up with cash.",
"How long does it take to verify a person's identity?",
"Is it possible to delete the account?"
] | 133 |
Is there an age limit to open an account | [
"Can I make an account for my daughter?",
"What is the minimum age limit?",
"What age can sign up for services?",
"What's the minimum age for opening an account?",
"What is the minimum age?",
"I need to set up an account for my daughter, how would I do that?",
"I have young kids. Can they use this service?",
"What is the youngest someone can be to open an account?",
"At what age can I open an account?",
"Is there a certain age I need to be?",
"If I want my son to have his own account is that possible?",
"how old do i need to be to get an account for myself",
"I would like to get an account for my child.",
"Is there an age limit to get an account?",
"Do you offer account services for children and teens?",
"what is the age limit for opening a new account"
] | [
"is there a fee for a transfer? if so how much will it be?",
"If I use a European bank card for top up, Do I get charged?",
"How many different currencies can I have my money in?",
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",
"Can I change my PIN without going to a bank branch?",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?",
"What currencies can I exchange?",
"My card is expiring, how do I get a new one?",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"Is there a charge for getting my money?",
"What are the steps needed to top up with Apple Pay?",
"Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.",
"I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?",
"Can I get some help activating my new card?",
"How long does it take for my id to verify?",
"I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.",
"Do I need to verify my identity?",
"What do I do about my expired card?",
"Is there a limit to auto top?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",
"I am not able to do a transfer to an account",
"Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.",
"I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.",
"Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.",
"How do I use a check to top up?",
"I don't know what to do. Should I transfer funds. My account is out of money.",
"Why hasn't my return cleared my account?",
"How do I fill out the identity check?",
"Can I use this card at an ATM?",
"Am I allowed to use any card to make a payment?",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"can i transfer money i the app",
"What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"Can I verify my identity?",
"I can't figure out how to transfer money into my account.",
"Am I able to get a card in EU?",
"What is the maximum for top-ups?",
"How can I add a new card?",
"I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?",
"How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"what is required documents for new card process ?",
"Is this app capable of exchanging currencies?",
"If I need an additional card, is there a fee for that?",
"If I need more than cards will I have to pay a fee to receive them?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.",
"May I choose between Visa and Mastercard?",
"Why was my card charged when topping off my balance but it's not showing up in my wallet balance?",
"will you be able to activate my card",
"Can I get an actual card",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"Do you accept any card and currency?",
"do i need to add money before i order a card",
"Can I use my card in another institutions ATM?",
"Where do I verify my identity?",
"Can I get a new pin number at any ATM using my card?",
"How can I find an ATM that accepts this card?",
"Is it possible for a person who lives in the US to get a card?",
"Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.",
"Can I choose from either Visa or Mastercard?",
"I would like some more physical cards, what is my limit?",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"I am concerned about the security in my account and would like to make a dispute.",
"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",
"Will I be charged a fee to top up using a debit or credit card?",
"Will I need to order a new card since mine expires next month?",
"How do I use the app to exchange currencies?",
"If I receive foreign currencies, am I able to exchange them on the app?",
"Why can't my beneficiary access my account?",
"Can I top up with cash",
"Who accepts this card?",
"Is it possible to top up by card?",
"Can you please explain to me why there is an extra €1 fee in my statement?",
"Is there a top-up feature, if there isn't a lot of money left?",
"Can I get a new card?",
"My card is no longer lost. How do I enter it back into the app?",
"How do I freeze my card? I think someone is using it to make a bunch of online transactions.",
"How do I top up using my card?",
"how do I get my card to show in the app?",
"How do you do exchanges?",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"What ID do I need to verify my identity?",
"Do you have any fees if I want to add money using an international card.",
"I initiated a Bank transfer form Europe, how long will this take?",
"I recently deposited some money into my account, but it still isn't showing up. What's going on?",
"A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?",
"Can I use a credit card from the US to top up?",
"Is there a charge for using an European bank card for top up?",
"Will I be charged any fees if I want to add money with an international card?",
"Are there a certain amount of transactions i can do with one disposable card?",
"Hi, I have an apple watch. How do I use it to top up my card?",
"Do I need to set a limit on auto top-up?",
"Can I get a card in the US?",
"Which one are you? Visa or Mastercard?",
"How do I get my card?",
"Why is there a pending hold on one pound on my statement?",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?",
"What is the max amount of disposable cards I'm allowed.",
"Do you charge if I use a European bank card for top up?",
"Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.",
"How many card payments can I use on a disposable card?",
"How can I move money from an account at another bank to this one?",
"When the time is right will this automatically replenish my balance?",
"How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.",
"I entered the wrong pin too many times and now I think it's blocked. What do I do?",
"Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.",
"I want to change my pin number from an ATM. Is this possible?",
"I would like to transfer funds from one account to another.",
"Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.",
"Hi! What documents can I use to verify my identity?",
"What do I do when my card expires?",
"What needs to be done to activate and use a card?",
"I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working."
] | 605 |
How old do my kids have to be use this? | [
"Can I open up an account for my child?",
"My daughter needs to open account.",
"From which age can my kids use your service?",
"What is the minimum age required to open an account with your service?",
"How old do you need to be to open an account?",
"how old do i need to be to get an account for myself",
"How old can one use your service?",
"Can my children open an account?",
"What age do you have to be to open an account?",
"At what age can a person open an account?",
"Would I be able to open an account for my daughter?",
"At what age can my children use your service?",
"Can my 19 year old daughter open a savings account at the bank?",
"Could my daughter open an account?",
"How old do we have to be?",
"Is there a possibility to open an account for my sons and daughters?"
] | [
"What do I need to do to perform identity checks?",
"Are there charges for using a bank card to top up",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"How do I change my name?",
"Can a card stop working?",
"Can I use my account before the identity verification is complete?",
"What is the average pending time for a transaction?",
"when does my balance update for a transfer",
"I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?",
"What is your check-cashing policy?",
"Which type of card will I receive?",
"Would like to use my card and need to activate it first. Can you help me do this?",
"I would like a disposable virtual card, could I get one?",
"Will you tell me how to exchange USD for GBP in the app?",
"is there a limit on top ups",
"Can you assist me with unblocking my PIN? I put it in wrong too many times.",
"What will I need to verify my identity",
"When can I expect my refund?",
"Do I need any kind of proof for the identity check?",
"Can I top up my account with Google Pay?",
"How long does it take for a new purchase to stop being considered pending?",
"Can I change my address?",
"I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?",
"Which flat currencies can I use from you?",
"What is this $1 charge on my account?",
"Can I set the account to auto top-up?",
"Where do I get a disposable card",
"Do you know what the restriction of the disposable cards are?",
"when should I receive my refund",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative",
"I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?",
"Hey, I have my card, how do I get it to show in the app?",
"How do I pay by check?",
"Who accepts the card?",
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.",
"how long do money transfers take?",
"I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?",
"How can you assist me on topping up on bank transfers to my account?",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"what is my monthly spending limit because i was refused my money at an atm",
"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",
"For adding money, which currencies do you accept?",
"Is there a limit on auto top-up?",
"When will my deposit post to my account?",
"What is the number of transactions for one disposable card?",
"Can I verify my identity?",
"Can I add a card that I just found (again) to the app?",
"How can I add money automatically?",
"Can I have it delivered on a specific date?",
"How can I Use thereto-top option?",
"Can I get support?",
"Can you help me activate my card",
"How do I validate my identity.",
"How long am I to wait before the transfer gets to my account?",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"What type of card will I receive?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"Is my card activated?",
"i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?",
"I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?",
"I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?",
"Why is my top up for my new account not instant",
"If I were to do a transfer, what is the rate for that?",
"This card is accepted by what businesses?",
"What do I need to do to get a card?",
"Are you able to explain the restrictions of the disposable cards?",
"Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?",
"Do you charge for physical cards",
"How does the exchange rate work on this app?",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives",
"I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?",
"What is the procedure to transfer money to my account?",
"When will I receive the card?",
"How many virtual cards do I get?",
"How long does it take for money to reach my account?",
"How long will my top-up stay pending?",
"What do I need to do to activate my card?",
"Do you know the rate of exchange?",
"I just got a card, how can I add it to the app?",
"What are the restrictions to top-offs?",
"i put in money for vacation and its not showing. i need that money today, how long will it take",
"How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.",
"Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent",
"Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"I have an unknown charge.",
"Will this app exchange currencies?",
"what's my top-up verification code?",
"What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.",
"I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"How do I check my security settings to allow contactless pay?",
"how long til my cash out goes through?",
"How do I use a cheque to top up?",
"How can I transfer money into my account?",
"When will a transfer from the US post?",
"What currencies can I exchange?",
"After inputting the wrong pin too many times, can you now help me unblock my pin?",
"How do I close my account?",
"If I receive foreign currencies, am I able to exchange them on the app?",
"How long for money transfer to show?",
"How long does it take for a transfer to reach my account?",
"How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"Help me to set up contactless payments.",
"How to change my address.",
"Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?",
"Where in the app do I link a new card?",
"How do I transfer money between two of my accounts?",
"Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.",
"How long does it take to activate the card, as it does not look like its working?",
"How can I use my American Express to add money into my account?",
"How long does it take to recieve my new card?",
"I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?",
"When will I recieve my new card?",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"At what places accept my card?",
"HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?",
"Can I link your physical card",
"Do you have an auto top-up option?"
] | 155 |
Can I make an account for my kids? | [
"Is there an age limit to when my child can use these services?",
"What are the requirements to open an account for a minor?",
"May I get an account for my daughter?",
"What's the youngest I can be to open an account?",
"If I want to get an account for my daughter, can I do that?",
"Am I able to open an account for my children?",
"Is my daughter eligible to open an account?",
"Can I start an account for my kids?",
"How old do my kids have to be to use your service?",
"How old do kids have to be to open an account?",
"Can my teenager have an account?",
"Do you have any age limit?",
"Can I open an account for a child?",
"Can I open a bank account for my newborn baby?",
"Is there any age limit?",
"What is the process for setting up and account for my child?"
] | [
"I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?",
"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",
"Can I exchange USD and GBP from the app?",
"Can you please explain to me why there is an extra €1 fee in my statement?",
"how do I know where I can get money withdrawn?",
"Help me to set up contactless payments.",
"How do you exchange currencies",
"How do I top up on my card?",
"I need to verify my identity. How do I do that?",
"how to get new card?",
"Do I get charged for withdrawals?",
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.",
"Is it possible for me to top up with Google Pay?",
"In what places can I use my card?",
"How long does it typically take for a pending ATM withdrawal to clear?",
"why isnt my account allowing transfers",
"What do I need to do to perform identity checks?",
"What should I do to verify my identity?",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"I need some help with identity verification.",
"What can i pay with out fees",
"Can I be topped up once I hit a certain balance?",
"Tell me if there are any top-up limits?",
"How do I reset my password?",
"What type of card can I use to top up?",
"What's the procedure for getting a card?",
"What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.",
"My card is no longer lost. How do I enter it back into the app?",
"I have money in a foreign account that I want to send to this account.",
"I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.",
"Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?",
"There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?",
"Are you ripping people off with the exchange rate? It can't be that atrocious between banks.",
"What are the fees imposed when I make a transaction?",
"How do I get a visa card?",
"I no longer want to keep this account.",
"Top up my card please, which y'all support?",
"I put some cash into my account but it's not displaying that on my balance.",
"Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.",
"places i can use the card",
"Do yo charge a fee for exchanging foreign currencies?",
"How can I exchange USD and GBP in the app?",
"Do I really need to verify my identity?",
"Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?",
"Can I link your physical card",
"Can I see my available money?",
"Can I get a spare card for someone else to use?",
"how do I get my card to show in the app?",
"Is payment required to get a card of my own?",
"Are you aware of any charges for receiving money?",
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",
"top up google pay, is it possible?",
"What is needed for the identity verification?",
"Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.",
"From what countries can I use this product?",
"Is it possible to link a new card?",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"Can I get some help to get me card activated?",
"Can I exchange between GBP and USD on the app?",
"What us the fee to transfer money from my bank?",
"If I have this card, which ATMs can I go to?",
"Can I apply for one of your cards if I live in the EU?",
"Can I link an existing card?",
"I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?",
"Where do I pay with my debit or credit card?",
"Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.",
"are transfers to a beneficiary possible",
"Can I add a card back to the app?",
"I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.",
"Can this app be used to exchange currencies?",
"What am I going to need in order to verify my identity?",
"What is the limit to number of transactions I can do with a disposable card?",
"How much can I top-up to my card at a time?",
"Is there any limit to the amount I can add to a card at a time?",
"Do I get charged if i am getting money?",
"Where can I get my currencies exchanged?",
"Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?",
"And do you have virtual cards instead of physical ones?",
"Is it okay to use a bank card to top up",
"Can i make several disposable cardsper day?",
"Can you tell me how to get my card on the app?",
"Is there a way to make my old card usable with the app?",
"how much do I have to pay for exchange of currency?",
"Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.",
"What ATM machines allow this card?",
"Which flat currencies can I use from you?",
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",
"Is there a way to make my money usable in another country?",
"Can I use SWIFT transfers?",
"Do you accept US credit cards?",
"Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?",
"I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?",
"How do I add my new card to the app?",
"How do I link a new card in the app?",
"Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.",
"can i deposit a check here?",
"Is there a way to modify my details?",
"How can I top up by card?",
"Let me know what the steps for the identity checks are",
"How much am I allowed to top-up?",
"It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?",
"help me with my transfer",
"What places can I use my card?",
"How come my disposable virtual card used to pay for a gym subscription got rejected?",
"Do i have to top-up with my credit card before I can transfer?",
"If someone sends me money, will I be charged?",
"Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.",
"Which ATM's am i able to change my PIN?",
"Can I top-up my google pay?",
"Where in the app do I link a new card?",
"Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"My source of funds need verification.",
"There is a duplicate charge on my account.",
"How do I top-up using cash?",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"I want a card. What is the procedure?",
"How much am I charged to receive money?",
"How dp i top up with a cheque ?",
"How do I get money from friends?",
"What are my payment options?"
] | 133 |
I'd like to open an account for my kids can I do that? | [
"What age do I have to be?",
"Is there a certain age I need to be?",
"I have young kids. Can they use this service?",
"What are the age requirements for service?",
"How old do kids have to be to open an account?",
"At what age can I open an account?",
"Do you offer account's for minors?",
"What is the appropriate age for my child to be able to open an account?",
"From which age can my kids use your service?",
"How old do you have to be?",
"Is there any age limit?",
"Do you have any age limit?",
"How old do I need to be?",
"How can I open an account for my children?",
"How old does my daughter have to be to open an account?",
"What's the minimum age for opening an account?"
] | [
"Who can request disposable cards?",
"What are the rules for transferring to a beneficiary?",
"Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?",
"If I want a physical card, do I have to pay anything?",
"Will there be any charges for money received?",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"What countries do your accounts send and receive to?",
"How do I reset my password?",
"How long does it take to get my card? Can I choose when to receive it?",
"Can I get a physical card for free, or is there a charge?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"I am asking to end my account.",
"How many active cards can I have?",
"How do i transfer money using my credit card?",
"Can I use any currency to add money?",
"I want my card I just received to show up in the app. How do I do that?",
"Where is my money transfer?",
"How long does it take to show a deposit I made to my balance?",
"Do I have to top up in euros if I use a card, or can I use a different currency?",
"I tried using a check to update my balance, but it isn't work? Is something wrong?",
"How do I top-up using cash?",
"can i see money source?",
"I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?",
"I am looking to get a Visa credit card, what must I do to achieve this?",
"I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.",
"I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.",
"Are there any limits if I use these virtual cards?",
"How would I top up with a cheque?",
"What source do my fund come from?",
"Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.",
"Can I link an existing card?",
"Where can I get money from my card?",
"Please tell me how to get a card if I reside in the US.",
"Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?",
"Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.",
"Is it acceptable to use either Visa or Mastercard?",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"Can you help me get a disposable virtual card?",
"When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?",
"For what reason must I authenticate the top up?",
"Where should my card work?",
"help me obtain a virtual card",
"Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.",
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"Can I get one of your cards in the EU",
"Can you please explain to me why there is an extra €1 fee in my statement?",
"Where can I get my currencies exchanged?",
"Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.",
"There is more than one of the same transaction on my account.",
"I have received my card, can you help me put it in the app?",
"Can you tell me if I can hold money in several currencies?",
"What kind of ATMs would this card be accepted at?",
"What currencies do you offer?",
"How long should it take for my new card to arrive in them mail? What should I do if I never receive it?",
"I want to change my personal details.",
"Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?",
"The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?",
"Will filling stations accept my card?",
"How long do transfers take to show up in my account?",
"I want to stop my account",
"If I top up by transfer, am I going to be charged?",
"Can I have one of the virtual cards?",
"Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.",
"I would like to know if you use Visa or Mastercard.",
"How much can I top-up to my card at a time?",
"What locations allow me to withdraw money?",
"Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.",
"There is unexpected money in my account.",
"While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?",
"I'd like more information about choosing a Visa or Mastercard.",
"I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?",
"I have a cryptocurrency exchange that won't go through. Please help me process it.",
"Who do I contact if there is a direct debit that I did not create.",
"I need to get visa and mastercard",
"I want to get a Visa",
"I enetered the wrong information, I need my account unblocked How do I do that?",
"How do I top up? Can I use my apple watch?",
"Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?",
"Where do my fund come from?",
"what are the locations i can withdraw money",
"Can I change my PIN without going to a bank?",
"What is the maximum I can transfer before I incur fees?",
"Where are my funds being sourced from?",
"Is it possible to top up by card?",
"How do I input a new address?",
"Do i have to wait to get the pin or can i set up a pin",
"What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.",
"Where is my card accepted?",
"Do I have a choice for a Mastercard?",
"I would like to refill my account using SWIFT.",
"I need assistance with activating my new card.",
"Can I get paid for this in another currency?",
"Are visa and mastercard accepted",
"can you tell me what cards and currencies you take?",
"When did you start charging to make a withdrawal? How much is it now? I always thought it was free.",
"Can I deposit money using Apple Pay?",
"Can I exchange currencies with the app?",
"I want to transfer money to a beneficiery. Why can't I?",
"Am I charged if I make a top-up?",
"Where do I activate my card?",
"What is the fee to receive money?",
"Can I use my social security card as a form of identity?",
"I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?",
"I want to activate the card.",
"I tried to transfer funds to a beneficiary and was denied. Can you tell me why?",
"I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?",
"Where do I go to activate my card?",
"How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.",
"Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?",
"Will my transfer immediately show up in my account?",
"Do i have to top-up with my credit card before I can transfer?",
"Help me set up a new PIN?",
"What is the length of time for money to reach the account?",
"Is there a money transfer fee?",
"What do I do to verify my source of funds?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"How do I add an existing card to the app?",
"So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.",
"How do I set up my card PIN?"
] | 133 |
Would it be possible to open up an account for children? | [
"How old do I have to be?",
"What's the minimum age for opening an account?",
"What is the minimum age limit?",
"What age do I have to be?",
"Can I open up an account for my child?",
"As my kids get older are they able to get set up with their own accounts?",
"Is it possible to open an account for my children?",
"Is there an age limit?",
"How old does my kids need to be to open an account?",
"Would I be able to open an account for my daughter?",
"How old does my daughter have to be to open an account?",
"What is the youngest age for an account?",
"How old do my kids have to be to use your service?",
"How old do my kids need to be to use your service?",
"What is the age limit?",
"At what age can I open an account?"
] | [
"What locations can I get money from?",
"How do you exchange currencies",
"Will I be charged for adding money by transfer?",
"Can i set up an auto top-up?",
"How can I make my card show up in the app?",
"Can I use this app for both USD and GBP?",
"Who accepts this card?",
"Is my new bank card on the way and is there a way to track it?",
"I need to transfer to my account and cant.",
"If I will be traveling, is there a way to auto top-up my card on certain days?",
"What would the price be for an expired card replacement and how long will it take me to get it?",
"I would like to get help from someone with activating my card.",
"What currencies do you accept for adding money?",
"I tried using a check to update my balance, but it isn't work? Is something wrong?",
"How do I get my card active?",
"What is the way to go about getting a virtual card?",
"What do I do if the bank machine won't accept my PIN attempts anymore?",
"So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?",
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"My account is new why can I not top up",
"Can you tell me where to go to get a disposable virtual card?",
"Do you allow exchanges of EUR?",
"What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.",
"Would I have to pay anything if I need an additional card?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"I want to buy cryptocurrency, but your app doesn't let me. Why?",
"Google pay and top up, I want it, can I get it?",
"Can you tell me which cards and currencies are supported?",
"Is there any type of fee for currency exchange?",
"I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.",
"I have received my American express in apple play, looks like top up has an issue, please help?",
"Where can I get my card at?",
"Is it possible to order a virtual card?",
"How can I activate my card>",
"How can I top up with cash?",
"I need to know why a money transfer is available.",
"Let me know the steps for the identity checks",
"Are there any ATM's near me that accept this card?",
"Can I check to see where the funds came from?",
"Can I convert money into different currencies?",
"How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?",
"Can I get a physical card for free, or is there a charge?",
"If I don't live in the UK, can I get a card?",
"There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.",
"I need some money transferred ASAP, how long does the process take?",
"Could you please activate my card",
"What ID do I need to verify my identity?",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"How do I add a card to the app?",
"Is there a limit for the amount I can top up?",
"How long does it take for an international transfer into my account?",
"Can you please explain how bank transfers work?",
"How can I obtain a disposable virtual card?",
"Any chance of getting the card outside the UK?",
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",
"My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.",
"What proof of identification is needed?",
"Can you tell me the cost of a transfer?",
"How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.",
"How would I go about getting a physical card to use in stores?",
"help me find the top-up card's verification code?",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"What currency is acceptable for a top up?",
"Can I get an actual card",
"do I need to verify my identity before I can use my card?",
"Are there fees for top ups?",
"So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.",
"I want to do a cash deposit to top up. How do I do this?",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"what cards and currencies are accepted?",
"why didnt my account allow a transfer",
"Can I unblock my card using the app?",
"I would like to be assisted with the activation of my card.",
"Where is the transfer to my account that I made?",
"I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me",
"I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?",
"Do I need any kind of documentation for the identity check?",
"I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.",
"How does a US resident go about acquiring a new card?",
"Is it possible to change from USD to GBP with your App?",
"I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?",
"How long will it take for the transfer to reach my account?",
"Can I have a card even if I am not living in the UK?",
"I need to make a transfer, what will the fee be?",
"Can I change my information?",
"I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?",
"Who accepts the card?",
"How do I get my card into the app?",
"When will my deposit post to my account?",
"Are money transfers free?",
"Do I have to use a bank approved ATM to withdraw money?",
"How long does a bank transfer take to show up in available funds?",
"need to verify source of funds",
"I would like to exchange some currency.",
"Would it be possible for me to get a second card?",
"Can you tell me how to get my card on the app?",
"Are you going to charge me to top up my card?",
"Why can I not transfer money into my account?",
"In terms of holding and exchange, what fiat currencies do you use.",
"Would you give me a mastercard and visa?",
"I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?",
"Do I get to have one of those virtual cards I've heard about?",
"Is it possible for me to get money out in a different currency?",
"How much can I expect to pay to top up a US card?",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"want to know where funds come from",
"How do I create a disposable virtual card?",
"What do you need for my identity check?",
"I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?",
"How do I obtain a disposable virtual card?",
"Which documents do I need for this identity check?",
"Do you do Visa or Mastercard?",
"Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.",
"Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.",
"I see a charge on my account that I don't recall making. I feel like my account may have been compromised.",
"Are there any fees to get additional cards?",
"I need to get some Euros for my holiday. Am I able to exchange some of my money?",
"Instead of GBP, how do I exchange for AUD?",
"Will you assess me more fees if I top up with an international card?",
"Is it free to transfer money or is there a fee?"
] | 133 |
Do you have any age limit? | [
"What about my children?",
"Is there an age limit?",
"What is the youngest age for an account?",
"How old does one have to be to have an account with the bank?",
"What is the age requirement?",
"How do I go about setting up an account for my daughter?",
"Am I allowed to get an account for my daughter?",
"How do I open up an account for my child?",
"Is there a limit for age?",
"What age do my kids need to be to use your service?",
"How old do my kids need to be to open an account?",
"Could I open an account for my children?",
"How old do you have to be to get an account?",
"Is there an age limit to when my child can use these services?",
"Can I get an account for my son?",
"How old do my kids have to be to use your service?"
] | [
"How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...",
"Can I use this app for both USD and GBP?",
"How long do deposits take to appear? I've been waiting for more than a week and need the money!",
"If I have more than one disposable card, can I make five payments on each of them?",
"Are you ripping people off with the exchange rate? It can't be that atrocious between banks.",
"I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?",
"My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.",
"Are there any places that I can't use the disposable cards at?",
"How dp i top up with a cheque ?",
"I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!",
"Can I get both a Visa and a Mastercard from you?",
"Do you know how to change my card PIN?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"How do I top up on my card?",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?",
"Can I verify my identity online?",
"Can it specifically be delivered on a certain date?",
"There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?",
"Any charges applicable for new card?",
"I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?",
"with what can I verify my identity?",
"How do I change my name?",
"What can i pay with out fees",
"Can I add a card back to the app?",
"How many payments can I make using a virtual card?",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.",
"Where am I able to use the card?",
"How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.",
"At what places accept my card?",
"What's your refund policy if I bought an item from you?",
"I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.",
"When should I expect my card?",
"Does your app allow currency exchanges between USD and GBP?",
"Are there any charges for receiving money?",
"Will you guys do Visa or Mastercard?",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.",
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",
"what is this charge i didnt do it what can i do",
"Why can't I make a transfer?",
"How many different currencies can I have my money in?",
"What do I do if I cannot access the app?",
"Do you support top ups?",
"Do you accept cheques for top-up?",
"Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"Can you tell me what I need to do to have my pin changed?",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"How do i change my identity?",
"How long does it take for a new purchase to stop being considered pending?",
"Can my PIN be changed in any cash machine?",
"I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?",
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"Is there a fee to top up a US card using a debit or credit card?",
"How long does it take for a transfer to reach my account?",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"Could you please tell me your exchange rates?",
"Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"What will happen after my card expires?",
"Is there any reason why my card didn't work when I tried to top up?",
"Can you check if my money has reached my account since it is not showing up yet?",
"Can you help me activate my card",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"How much would it cost me for a bank transfer to top up my account?",
"What is the wait time until money reaches my account?",
"Could I chose the date to have it delivered?",
"Can I change my PIN at any ATM?",
"The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?",
"Is there any way to get another card on the same account?",
"For the first time I got a fee on my account. How do I know when you charge these fees?",
"Can I add a card to back into the app?",
"I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?",
"How long until my transfer goes through?",
"Is there an exchange rate?",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"Which currencies do you accept for adding money?",
"I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money",
"Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.",
"I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?",
"I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.",
"Can I choose between Visa or MasterCard?",
"Can i add a new currency to my account?",
"What should I do to top up using my Apple Watch?",
"I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?",
"I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?",
"What currencies can I exchange?",
"Can you issue both a Visa and a Mastercard to me?",
"Can my PIN changed remotely without visiting a bank?",
"I need to transfer something ASAP from China, how long will it take to post to my account?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"Are there certain cards and currencies you support?",
"Why is there a pending hold on one pound on my statement?",
"can I top up an apple pay?",
"Is it possible for me to top up with a cheque?",
"How many times can I use a virtual card?",
"how come when i asked for 100 it only gave me 20.00 in the app",
"What country's money can I hold currency in?",
"I heard you have virtual cards. How do I get one?",
"Where can I go to update my personal profile?",
"What's taking my top-up so long?",
"Will you accept my other card from the U.S.?",
"How do I go forth with bank transfers for top up accounts?",
"Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?",
"When can I expect my card? I live in the US.",
"Can I set automatic top ups?",
"I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?",
"What can you do to unblock my pin?",
"If I want to can I set up a new PIN?",
"Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?",
"If I live outside of the UK am I still eligible for a card?",
"Can I have a refund for one of your products?",
"My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?",
"Does your app allow currency exchange from USD to GBP?",
"Why can't I top up by cheque?",
"If I want to send out more cards, do you charge extra for that?",
"Why do you keep declining my payment?I tried several times with this card and it is just not working.",
"Can you tell me what the transfer policy is?",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"Where can my card be used?"
] | 76 |
If I want my son to have his own account is that possible? | [
"Do you have a children account available?",
"What are the age requirements for service?",
"How old do you need to be to have an account?",
"What is the minimum age to open an account?",
"How old does my kids need to be to open an account?",
"Can I make an account for my kids?",
"From which age can my kids use your service?",
"I am only 17. Can I make an account?",
"What's the minimum age for opening an account?",
"Is there an age minimum?",
"I would like an account for my children, how do I go about doing this?",
"Is there an age limit to open an account",
"Do you have a limit for someone's age?",
"Do you offer account's for minors?",
"Could I open an account for my children?",
"If I want to get an account for my daughter, can I do that?"
] | [
"How can I check for an unsupported merchant for my transfer request?",
"I need to know where I can withdraw money.",
"Can I use American express with apple pay? Why does it make my top up not work?",
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"Can you unblock my account? I entered the PIN wrong.",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"What steps do I need to get another card?",
"I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while",
"I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?",
"How can my friend transfer money to me?",
"I have another card from the U.S. Will you be able to accept that one?",
"What can I do if I lost my card?",
"Where can I receive my card?",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"I think my child used my card while I wasn't home.",
"Can I get a physical card for free, or is there a charge?",
"Can I pick a new PIN?",
"Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?",
"What is the estimated wait time on a US transfer into my account?",
"I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.",
"I want to withdraw money, where can I go?",
"Can this convert money?",
"Transferred to account is not successful, help please?",
"Why is there an uknown charge showing on my account?",
"There's a payment that isn't mine on my app",
"Do you offer multiple cards for the same account?",
"There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.",
"Do I need any kind of documentation for the identity check?",
"What are the steps for depositing cash into my account?",
"Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?",
"A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?",
"I just bought an item and would like to stop payment, is this possible? The item has not been received yet.",
"Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.",
"How do I see my card in the app?",
"Which fiat currencies can I use through this app?",
"How can I verify my source of funds?",
"How do I check my security settings to allow contactless pay?",
"Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?",
"Can I top off with a debit card?",
"How would I go about getting a second card?",
"Where will I find my card?",
"Can you tell me the ATMs I can use with my card?",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"there is money in my account that i didnt put there",
"Can I make transfers before my identity verification?",
"Where do my available funds come from?",
"I have a direct debit transaction I have not set up, but would like to .",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?",
"I want to stop my account",
"Can I top up online?",
"A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?",
"Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?",
"My things were stolen and I need to know if I can still use this app.",
"How can I exchange currencies using your app?",
"Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.",
"It's requiring me to verify my identity?",
"Are there any top-up limits that I must follow?",
"How do I top up using my card?",
"Do you have any card fees if I want to add money using an international card?",
"How do I go about transferring money using my credit card?",
"I just replaced my phone but how do I use my card information?",
"make my account go away",
"Do you accept Visa or Mastercard?",
"Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.",
"There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!",
"I have my card, when whill my PIN be available?",
"What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.",
"Can I exchange USD for GBP in your app?",
"is it possible to get a refund for something I purchased?",
"The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?",
"Will I get extra charges?",
"I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?",
"As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.",
"what is source of my funds, need to verify",
"I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.",
"There is a potentially fraudulent direct debit on my account.",
"Can I use my social security card as a form of identity?",
"Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?",
"Can I be given a new passcode?",
"I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?",
"there is a transaction on my account that i didnt make",
"help me link my card",
"Can friends send me money?",
"How do I withdraw money?",
"What about an auto top-up, is that a option?",
"I'm going to travel, can I have it add money automatically in certain intervals?",
"There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?",
"Is currency exchange possible?",
"Do i have to wait to get the pin or can i set up a pin",
"I'm not sure what I need to verify my identity.",
"Help me set up a new PIN?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"I need to update my info.",
"my daughter needs a card, how do i add her?",
"Can you tell me why the transfer isn't showing up on my account?",
"How long do i have to wait for a transfer to reach my account?",
"Can I link your physical card",
"How can I add a new card?",
"What do I need for the identity verification?",
"How do I change my name?",
"How do I make my transfer go through",
"Is there such thing as an auto top-up option?",
"There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!",
"Can I order extra cards?",
"While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.",
"Why do I have a charge for an ATM withdrawal? I thought these were free?",
"why and how soon do I have to have proof of identity to you?",
"There is more than one charge on my account for a transaction.",
"Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.",
"For some reason my card payment hasn't worked. what can I do to look into that?",
"I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?",
"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",
"Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.",
"I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.",
"I need to top up, can I use google pay?",
"How do I obtain a second card?",
"Unable to use my American Express with Apple Pay to top up my account",
"How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?"
] | 133 |
Could I open an account for children? | [
"Could my daughter open an account?",
"Do you have to be 18 to make an account?",
"Do you have an age requirement when opening an account with your service?",
"I'd like to open an account for my kids can I do that?",
"How old do you need to be to open an account?",
"How old do my kids need to be to use your service?",
"Can my children have an account?",
"What's the youngest I can be to open an account?",
"Can my daughter make an account?",
"What age do my kids need to be to use your service?",
"Is my child too young to sign up?",
"As my kids get older are they able to get set up with their own accounts?",
"I am only 17. Can I make an account?",
"What is the minimum age?",
"From which age can my kids use your service?",
"Can my children open an account?"
] | [
"How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.",
"Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.",
"Can I receive payment in another currency?",
"My account seems a bit off and getting weird charges.",
"Are US credit cards accepted?",
"Can I add money in intervals to my account? I will be traveling.",
"What businesses can I use this card with?",
"Are there any top-up limits that I must follow?",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"There is a payment that is not mine in the app. Please advise/",
"Can I purchase with cash or cheque?",
"What should I do if I want to get another card for someone in my family?",
"How do I top up my card?",
"I would like to exchange currencies on the app. How do I do this?",
"Is it free to transfer money or is there a fee?",
"Why can I not transfer money into my account?",
"I want to transfer money to a beneficiery. Why can't I?",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"I would like to exchange currencies, but is there an extra charge to do so?",
"Can you remove my account please?",
"I need assistance addressing a direct debit that I did not do myself.",
"My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?",
"Is the 1 pound charge I can see an error or an incorrect entry?",
"Can I use this card at an ATM?",
"What do I do if the bank machine won't accept my PIN attempts anymore?",
"Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.",
"What credit cards are supported?",
"What ATMs will accept this type of card?",
"Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.",
"What are then rules on beneficiaries?",
"I would like to get a physical card, but I don't know how. Can you help me?",
"Can you help me get Top Up to work in the Apple Pay function?",
"There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"Is it possible to order a card?",
"do you have a fee for receiving a SEPA transfer?",
"What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.",
"What do you need so I can verify my identity?",
"I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?",
"What is the maximum number of transactions that I can put on a disposable card?",
"can I have multiple currencies?",
"How can I sign up for a virtual card?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"How can I get my card to work?",
"I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.",
"I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?",
"What are the steps for the identity checks?",
"Will you guys charge me for topping up by transfer?",
"Can you tell me how to get my card on the app?",
"What are the steps to verify my identity?",
"Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.",
"What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!",
"I tried to deposit a cheque into my account and it is not letting me.",
"Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.",
"How can I receive verification for the source of my funds?",
"Where is my money transfer?",
"Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?",
"What would I be charged in receiving a SEPA transfer?",
"What kind of charges should I expect to exchange currencies?",
"I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?",
"What do I have to do to get a Visa card?",
"How many currencies can I have?",
"is there a way to see where funds come from",
"Can this app be used to exchange currencies?",
"I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?",
"Can I auto top if I'm low on funds?",
"what currencies do you accept?",
"How much can I top-up to my card at a time?",
"In terms of holding and exchange, what fiat currencies do you use.",
"I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?",
"Can my job deposit my wages directly into the account.",
"The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?",
"What's the right way to activate my card?",
"i would like to top up with check",
"What needs to be done to activate and use a card?",
"I want a card, but I'm not in the UK- can I get one still?",
"I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?",
"How do I complete the ID check?",
"What do I need to do to verify my funds?",
"I need some help with identity verification.",
"Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.",
"Why is my top up for my new account not instant",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"Am I charged if I make a top-up?",
"Where can I find an ATM?",
"I would like to link my card to my account.",
"I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?",
"Can I mail in a check to top up?",
"How long until the transfer is reflected on my account balance?",
"Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.",
"help me with my transfer",
"I need to top up, can I use google pay?",
"Is there any limit to the amount I can add to a card at a time?",
"What extra charges are there?",
"I need to actuate my card.",
"How long does it take for a bank transfer to show on my balance?",
"What are the steps needed to top up with Apple Pay?",
"If I top-up by using a trasfer are there charges that applied?",
"The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?",
"When I add money to my international card do you charge a fee to do so?",
"Where do I pay with my debit or credit card?",
"I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"What steps do I have to go through in order to activate my new card?",
"Is it possible to get one of your cards in the European Union?",
"what is source of my funds, need to verify",
"Is currency exchange possible?",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?",
"How do I link one your card if I have one already?",
"What ATMs can I use this card?",
"How many different currencies can I hold money in?",
"Can someone else use my account if they have my phone? I lost mine.",
"Will you charge me for exchanging foreign currencies?",
"Is there a limit to how many transactions I can make on one disposable card?",
"How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?",
"I want to hold and exchange fiat currencies, what can I use to do so?",
"I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?",
"I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me",
"I tried topping off my account with a card, but the money is not in my account despite the charge going through"
] | 133 |
What does my daughter need to open an account? | [
"Do you have any accounts for children ?",
"What are the requirements to open an account for a minor?",
"If I want to get an account for my daughter, can I do that?",
"What are the age requirements for service?",
"Do you offer account's for minors?",
"Is it possible for me to set up separate accounts for my kids?",
"What would the age limit be?",
"Can my children open an account?",
"Is there an age minimum?",
"Do you have a limit for someone's age?",
"Is my daughter eligible to open an account?",
"How old do you have to be?",
"I need to set up an account for my daughter, how would I do that?",
"Is there an age limit for opening an account?",
"My son has just turned 13, is he old enough for an account?",
"How old do I need to be to open an account?"
] | [
"How can my new card be renewed?",
"Do you only use Visa or do you have Mastercard too?",
"What currencies do you accept for adding money?",
"What currency is supported for exchanges and holding?",
"Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?",
"I want to take some funds from my other bank account and add them to this one.",
"How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.",
"What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.",
"In terms of holding and exchange, what fiat currencies do you use.",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?",
"Am I able to exchange currencies?",
"Are there any fees associated with receiving money?",
"How long does it take for my id to verify?",
"What places can I use my card?",
"The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.",
"I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?",
"I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?",
"With this app, will I be able to exchange currency?",
"Can I use a credit card from the US to top up?",
"I have friends that would like to top-up my account is that possible?",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"I am wanting to refill my card, is there a charge?",
"I found my card, can I add it to the app?",
"How long does it take to prove my identity?",
"I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?",
"How do I begin the process of a refund?",
"How do you exchange currencies",
"Is there a cost to receive money?",
"Where can the card be used?",
"When should I expect to see my transfer hit my account?",
"How to verify top up card?",
"I would like to request a card.",
"Where do I find PIN for my card?",
"I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?",
"What are the steps for getting money from a friend?",
"Do I need to verify my top-up card?",
"Can my password be reset if I do not have it?",
"Will my transfer immediately show up in my account?",
"Do you accept Mastercard?",
"What do I have to do to get my PIN unblocked?",
"What do I do if there is an electronic debit that is not correct?",
"may I have a Visa and a Mastercard from you.",
"When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?",
"What retailers accept my card?",
"How can I go about getting a disposable virtual card?",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",
"I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?",
"How long should I have to wait before I see the transfer in my account?",
"How can I find the source for my available funds and money?",
"Can you please explain to me why there is an extra €1 fee in my statement?",
"how much does it cost to add money to my card",
"Help me activate my card.",
"Why does my identity need verification?",
"When did you start charging to make a withdrawal? How much is it now? I always thought it was free.",
"I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?",
"My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?",
"Can I use this card at an ATM?",
"Can I use American express with apple pay? Why does it make my top up not work?",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"How do i set up auto top-up?",
"Can I make transfers before identity verification?",
"I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?",
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",
"What is the process to change my PIN?",
"With my new card, how may I activate it?",
"How do I find out how or where this transaction on my account came from?",
"Can I choose between Visa and Mastercard?",
"What is this charge on my account for a cash withdrawl?",
"How do I update my details?",
"How do you do currency exchanges?",
"How do I link a new card?",
"My source of funds require verification.",
"Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.",
"How do I transfer funds directly from my credit card?",
"Is there a fee for making a payment? If so, let me know why.",
"i tried to do a transfer to an account but it didn't work",
"Please tell me how to get a physical card.",
"How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.",
"This card is accepted by what businesses?",
"When will my funds transfer?",
"I want to add money but don't know what currencies you accept, can you tell me?",
"Can I get a card? I live in the US.",
"What is the reason for the identity check",
"Show me how to look at the source of my current funds?",
"What are all the currencies and cards supported to use this?",
"Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?",
"There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?",
"I need to change my personal details in my account.",
"Which ATM's am i able to change my PIN?",
"I would like to know if you use Visa or Mastercard.",
"Which ATM's can I use to make a withdrawal?",
"I have received my card, can you help me put it in the app?",
"I am not able to do a transfer to an account",
"What types of currencies do you accept?",
"Where can I use this card?",
"How do I see my source of funds?",
"Can I get a full list of instructions for identity checks?",
"Would I have to pay anything if I need an additional card?",
"Will I be charged for topping up my account using a bank transfer?",
"What currencies do you accept to add money?",
"A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?",
"Can I change my pin at ATMs? If so, what ones?",
"Where can I get a physical card?",
"What is the time period for money to be transferred?",
"Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"I want to deposit my check to top up my account",
"I got charged a service fee on my account. Can it be waived since I didn't know about it before?",
"How can I top-ff my account using my Apple Watch?",
"What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.",
"What cards and currencies are supported?",
"At what places accept my card?",
"I just transferred some money into my account and do not see it updated yet, can you assist?",
"Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.",
"So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?",
"I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?",
"How do I set my physical card PIN?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?"
] | 133 |
Can my children get an account? | [
"How old must I be to open an account?",
"How old do kids have to be to open an account?",
"Is there an age limit to get an account?",
"What is the age requirement?",
"Is there a limit for age?",
"What are age requirements for opening an account?",
"How old do you need to be to have an account?",
"How old do my kids have to be to use your service?",
"Is it possible for me to set up separate accounts for my kids?",
"Can I get an account for my son?",
"Is there any way I could open an account for my daughter?",
"What would the age limit be?",
"What age do my kids need to be to use your service?",
"May I get an account for my daughter?",
"Is there an age limit?",
"What is the appropriate age for my child to be able to open an account?"
] | [
"Can I choose from either Visa or Mastercard?",
"Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?",
"How many active cards can I have?",
"Is exchanging currencies one of your app services?",
"Can I submit a check or cash payment?",
"How do I get my cash withdrawal to show?",
"Where do I obtain my virtual card?",
"Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?",
"The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?",
"How do I see my source of funds?",
"I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?",
"I can't find my phone; what can I do to prevent someone from accessing my account on it?",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"Can I activate my card with the app?",
"Do you know the process how to activate my card?",
"Can you tell me how to get a disposable virtual card?",
"Please can i get a disposable virtual card as well?",
"Where can I find an ATM?",
"Where can I find my fund information?",
"I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?",
"What are the steps to verify my identity?",
"Can I get some help activating my new card?",
"Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?",
"What do you need to verify my identity?",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"How do I get my card to work?",
"Will I be charged for transfers?",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"Is there an amount limit to my top-up?",
"Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.",
"With this app, will I be able to exchange currency?",
"I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?",
"What extra charges are there?",
"What types of cards and money do you accept?",
"I tried to withdraw some funds from my card, but was declined. How can I get my money?",
"A WD was just made on my account, but it was not me and I still have my card. What to do?",
"What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.",
"Can you tell me how many currencies I can hold?",
"Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.",
"i received my American Express in Apple pay, is there a reason why top up is not working?",
"Do I have an option between Visa and MasterCard?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"How many times can I enter a wrong PIN before it is blocked?",
"How long does a payment usually show as pending? Is it normal that mine is still pending?",
"What kind of currencies can I use to add money?",
"What are the steps I need to take to verify my identity?",
"I have enough money in my account, so why is my card being declined?",
"I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.",
"Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.",
"There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.",
"My things were stolen and I need to know if I can still use this app.",
"Can I order a new card with the app?",
"I need to transfer some money, can I use my credit card?",
"Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!",
"How do I obtain a disposable virtual card?",
"What documents do you need to verify my identity?",
"Which establishments will accept my card?",
"Why hasn't my balance been updated? I've deposited a few cheques some days ago!",
"What are your policies for card transfers?",
"Why am I being charged for transfers? Are they not free?",
"How can I move money from an account at another bank to this one?",
"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",
"I got my American Express in Apple Pay, why is top up not working on my device?",
"How do I request a disposable virtual card?",
"What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.",
"I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done",
"I tried to deposit a cheque into my account and it is not letting me.",
"What steps must I follow to get a Visa credit card?",
"I want to change my pin number from an ATM. Is this possible?",
"If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?",
"I no longer want this account, what should I do?",
"Can someone please tell me how much I can top-up?",
"I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.",
"I want my card I just received to show up in the app. How do I do that?",
"Are you Visa or Mastercard?",
"Can I use your app to exchange USD for GBP?",
"Are there any limits on where I can use my card?",
"Is there a way to obtain a virtual card?",
"Are there ways for other people to send me money?",
"is there a fee for a transfer? if so how much will it be?",
"What are my limits on disposable cards?",
"how much can i top up?",
"I lost my phone. What do I do to block someone else from using my account?",
"I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?",
"I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.",
"How do I get a visa card?",
"I would like to top up via credit card, which credit cards do you support?",
"How long will my ATM withdrawal be pending?",
"How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.",
"What do I do if I can't get my card out of the ATM?",
"Is there a way to view the history on where my funds came from?",
"When will my cheque process?",
"Can apple pay handle top up exchanges?",
"I want to top my account by using a bank transfer. How would that work?",
"OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?",
"At which ATMs can I use this card?",
"How do I terminate my account.",
"What do I do if there is an electronic debit that is not correct?",
"What do I need for the identity verification?",
"How many disposable cards per day am I allowed to have?",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"I already paid to top-up but the funds aren't available yet, where are they?",
"I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.",
"For the identity check, what kind of documents do I need to have?",
"Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?",
"How do I receive a disposable virtual card?",
"Can I activate a card in the app?",
"Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.",
"I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?",
"Is it possible to get one the your cards in the EU?",
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",
"What ID do I need to verify my identity?",
"Please tell me if I'm going to be charged for sending out more cards?",
"What documents do I need to get together to verify my identity?",
"I am not able to do a transfer to an account",
"What are the charges for receiving money?",
"can i use my app to get a virtual card",
"I want to use my account before identity verification"
] | 133 |
What is the age limit for an account? | [
"Is there an age minimum?",
"how old do i need to be to get an account for myself",
"Can I open an account for a child?",
"My daughter needs to open account.",
"What age do you have to be to open an account?",
"Would I be able to open an account for my daughter?",
"Would I be able to get an account for my child?",
"Would it be possible to open up an account for children?",
"Hold old do my kids have to be to use the service?",
"Could my daughter open an account?",
"Is there an age limit to when my child can use these services?",
"What is needed for my daughter to open an account?",
"What's the youngest I can be to open an account?",
"What is the appropriate age for my child to be able to open an account?",
"What age do my kids need to be to use your service?",
"May I get an account for my daughter?"
] | [
"How do I delete my account now",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?",
"I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?",
"Is it possible to purchase more physical cards with my account?",
"Can I use my account without verifying identity?",
"What do I do if I do not recognise a cash withdrawal?",
"What is the purpose of the extra fee that is showing up on my statement?",
"What are the restrictions on auto top-up?",
"What services can I use to top up?",
"Do you need my birthdate?",
"The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?",
"Can I add money in intervals to my account? I will be traveling.",
"Can i top up by card?",
"So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.",
"There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.",
"Did a WD earlier at an ATM. The amount showing in the App is more than I got though.",
"If I need more cards, are there any fees?",
"I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.",
"What currencies do you accept to add money?",
"where to i get my funds from?",
"Is there a money transfer fee?",
"I could not transfer funds to a beneficiary; is there a problem with your software?",
"What currencies do you accept for adding money?",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"What is the cause of the delay in applying my card payment to my account?",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?",
"What do I do if I see a transaction on my card that I don't recall making?",
"Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?",
"Can I top up online?",
"How do I go about transferring money using my credit card?",
"Show me the amount of transactions I can do with a disposable card.",
"My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.",
"I would like to know how to transfer money into my account.",
"How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?",
"What commission do you take for currency exchage?",
"What steps do I do to transfer money using my credit card?",
"What is the maximum times I can auto top-up?",
"What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.",
"How much does it cost to make transfers?",
"Is there a top up fee for transfer?",
"The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?",
"I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?",
"What do I do to Top up my card?",
"Help, your app is showing a larger WD than I actually did earlier at an ATM.",
"How long does a transfer transaction take?",
"How long does it take for a money transfer to show up?",
"It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.",
"When getting my ID checked, what are the steps involved?",
"How long does it take for a new purchase to stop being considered pending?",
"How long do bank transfers usually take?",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"What is this cash withdrawal on my statement?",
"How many times can I use a virtual card?",
"How can I request cash back? The ATM just gave me a different amount than what I've been charged though...",
"I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.",
"How much am I charged to receive money?",
"What do I do if there is an electronic debit that is not correct?",
"Can I add money automatically to my account while traveling?",
"Where can I use this card at an ATM?",
"How much does it cost to top up by card?",
"How long does it take for a transfer to get to a recipient?",
"Should I complete my security verification before I can use my account?",
"What ATMs can I use this card at?",
"What fiat money can I used in the exchange and holding?",
"I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?",
"Is there a charge or discount if I use a European bank in a top up?",
"How many times can I use the disposable virtual card I have?",
"What do I need for activation of my card?",
"How do I add money to my card?",
"Do you offer multiple cards for the same account?",
"Do you give out Visa or Mastercards?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"How can I move money from an account at another bank to this one?",
"Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?",
"What are the top-up fees for my card?",
"Is there a limit to auto top?",
"Is there a charge for getting my money?",
"Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?",
"Can I use this app to exchange between dollars and pounds?",
"Why is the app showing a still pending message on a withdraw that has already been done?",
"I want to end my account",
"Why was my card charged when topping off my balance but it's not showing up in my wallet balance?",
"How do I update the PIN on my account?",
"What's the right way to activate my card?",
"How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...",
"Is it okay to use a bank card to top up",
"Can I wait for you to send me a new card when mine's about to expire?",
"What do I owe for a new card?",
"I am concerned about the security in my account and would like to make a dispute.",
"I think my card is expiring, what happens then?",
"I want to change my PIN - do I need to be in a bank?",
"What currences are available for exchange?",
"Do I need to use a limit on top-ups?",
"How long do deposits take to appear? I've been waiting for more than a week and need the money!",
"What kind of fiat currency can I used for holding and exchange?",
"What's the process for topping up my card?",
"Is the top-up amount unlimited?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"Can I choose between Visa and Mastercard?",
"How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.",
"What us the fee to transfer money from my bank?",
"What documents do I need to validate my identity?",
"How do I top up by card?",
"Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.",
"can i top up with check?",
"what amount of time does it take for a transfer to reflect and be available",
"Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.",
"Can i have a second physical card for this account?",
"My card will expire soon, do I need to order a new one?",
"How do I verify my ID?",
"Where can the card be used?",
"I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.",
"Can I stop a transaction?",
"How long is the wait for a money transfer to post?",
"My card expires soon, will you send me one automatically?",
"I am waiting for the money to enter my account. How long does it take?",
"How do I replace my card before it expires next month?",
"I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?"
] | 49 |
What age do you have to be? | [
"how old do i need to be to get an account for myself",
"How old do my kids have to be use this?",
"I have young kids. Can they use this service?",
"What is your age limit?",
"Can my daughter open an account?",
"Do you offer account's for minors?",
"How young can I be to open my own account?",
"Could my daughter open an account?",
"What age do you have to be to open an account?",
"At what age can my children use your service?",
"What are the age limits for your service?",
"What is the youngest age in order to have an account?",
"Can my children open an account?",
"Can my daughter make an account?",
"Is it possible for me to set up separate accounts for my kids?",
"What is the youngest age for an account?"
] | [
"Is it possible to get a Visa and Mastercard from you?",
"If there isn't a lot of money left, will it automatically top-up money?",
"Help! My account doesn't show any funds. Is transferring funds an option I can use?",
"what is the fee for topping up by card?",
"What's the process for terminating an account?",
"Where do I find the auto top up option?",
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",
"I tried topping up my account but it failed, can you help me?",
"What does it mean if my top-up has not gone through?",
"Where do I locate topping up with cash.",
"If i'm not in the UK, can I still get a card?",
"I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.",
"My card is about to expire. How do I get a new card?",
"What fiat money can I used in the exchange and holding?",
"How do I exchange currency?",
"When will my balance reflect a deposit?",
"What should I do if my passcode won't work?",
"what is the amount of disposable cards I can have?",
"How many purchases can I make with one disposable card?",
"How long does it take for a transfer to be in my account?",
"I forgot what my pin number is and now am blocked can you help me get in?",
"How do I receive a card?",
"How many disposable virtual cards can you have?",
"How can I edit my personal details in the app?",
"I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.",
"Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.",
"I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?",
"Is there a specific type you need for identity verification?",
"Can I use my Apple watch to fill my gas tank?",
"How can I modify my details?",
"Do I have to change my PIN at a bank?",
"Where in the app do I go to verify my identity?",
"Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.",
"I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!",
"How do i find my top-up card's verification code?",
"How can I fix my card if the contactless function didn't work this morning?",
"Is there a specific date i can have it delivered?",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"How do I freeze my card using the app?",
"What are eligible holding and exchange currencies?",
"Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.",
"Whats the maximum disposable virtual cards?",
"How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.",
"Would I get a Visa or Mastercard?",
"how do i get a virtual card?",
"There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou",
"Can I get a Visa from you?",
"My credit card was declined for top-up. Can you see if there is enough funds in my account?",
"How does one send me money?",
"with what can I verify my identity?",
"How long does it take to get my money",
"how long until a cash withdrawal will show on my account",
"What do I need to do to link my new card for my account?",
"Let me know what the steps for the identity checks are",
"Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!",
"I want to start using my card, how do I activate it?",
"Should I expect to be charged for topping up by transfer?",
"How do I verify my identity?",
"How can I change the currency I'm exchanging from AUD to GBP?",
"What fiat currencies can I use for holding and exchanging?",
"I want to transfer from accounts in order to Top up. What are the steps necessary.",
"When using a US card, what is the cost for a top up/off?",
"If I live outside of the UK am I still eligible for a card?",
"Could you please tell me how to activate my new card?",
"I just replaced my phone so do I have to make a new account?",
"Can I write a cheque to top up?",
"I topped off my card is that something you will charge me for?",
"What form of identification is accepted?",
"How long does it take for an international transfer into my account?",
"Where can I modify my details?",
"Help! I'm missing money, I deposited a cheque but its not showing on my balance.",
"How long does a check take to show up in the account balance?",
"Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.",
"How do I unblock my card using the app?",
"My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?",
"Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened",
"Will this app allow me to exchange currencies?",
"How long does it take for a transfer to get to a recipient?",
"What should I do if the passcode doesn't work for me?",
"I've obtained the card, how do I enable it on the app?",
"How do I deposit cash into my account?",
"Where do I go if I want to link my new card?",
"How many card payments can I use on a disposable card?",
"i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.",
"i am not a premium customer but i want a virtual card, how do i get it",
"Can I use my social security card as a form of identity?",
"How do I change my account details?",
"How long should my new card take to arrive?",
"How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move",
"Which flat currencies do you support for holding and exchange?",
"What currencies can I use to top up my account?",
"What is the limit to disposable cards you can have?",
"What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?",
"How much longer is it going to take to get my new card?",
"How do I use cash to top up my account?",
"What is the process to create a disposable virtual card?",
"Which ATMs accept this bill of fare ?",
"What is the fee on my statement for?",
"I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?",
"How do I activate my new card I just got?",
"What would II do if I wanted to activate my new card",
"How do I find the verification code for my top-up card?",
"On what do you base your exchange rates?",
"Can I use a check to top up?",
"I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?",
"I want to top up by card, what do you support?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"how long dies it take for transfers to reflect on my balance",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"Google play top up help?",
"Can I choose between Visa and Mastercard?",
"When will I get a new card when I order it, and how much will it cost.",
"Is there a way yo change my PIN?",
"Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?",
"Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.",
"I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.",
"what is the matter?",
"What is the process for using my credit card to transfer money?",
"What is the purpose of requiring my identification?",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges."
] | 76 |
What is the appropriate age for my child to be able to open an account? | [
"Would I be able to open an account for my daughter?",
"I'd like to open an account for my kids can I do that?",
"Is there an age minimum?",
"How old do kids have to be to open an account?",
"What is the age limit?",
"How do I go about setting up an account for my daughter?",
"We want to start a college fund for my daughter.",
"Do you have to be 18 to make an account?",
"At what age can a person open an account?",
"How old do I need to be?",
"Can I get an account for my son?",
"I am only 17. Can I make an account?",
"What is the youngest age for an account?",
"I want to open an account for my children",
"How old do I have to be?",
"What would the age limit be?"
] | [
"where do I request a disposable virtual card?",
"How do I order a new card when my old one is ready to expire?",
"I don't know what to do. Should I transfer funds. My account is out of money.",
"How do I set up my card PIN?",
"Why can't I topup my account?",
"I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?",
"Which locations can I withdraw money from?",
"How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"what is the process for setting up a pin",
"How long will a transaction to a friend take?",
"Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?",
"Is there a way I can get a Visa card?",
"Where do my funds come from?",
"Where do I have access to a virtual card?",
"what is the correct exchange rate for getting cash",
"Are you able to delete my account?",
"can i add funds with a card from the united states",
"If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?",
"In the exchange and holding, what fiat is allowed?",
"I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?",
"What can i pay with out fees",
"What options do I have for holding currencies?",
"How can someone send me money?",
"Hello-Can you please help me get a refund from this merchant? I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days. I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.",
"What do I need to verify my identity",
"I have a disposable card, how many transactions can I make?",
"Is there a limit to how many transactions I can make on one disposable card?",
"Which ATMs accept this placard ?",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"Tell me how to go about activating my new card?",
"Will there be any charges for money received?",
"What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?",
"Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.",
"I would like to apply for a visa card.",
"How do I top up?",
"how long til my cash out goes through?",
"i have been trying to top up my account with a check but it won't work",
"How long does a payment show as pending before i should worry about it?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"Can I choose from either Visa or Mastercard?",
"What number of transactions can i do with one disposable card?",
"The card can be used at which ATMs?",
"What is the procedure for depositing a virtual card",
"How can I make my card show up in the app?",
"What things do I need to verify my identity?",
"I can use this card at which ATMs?",
"What do I do for the identity check?",
"What is the Top up rate charge for using a card in the US?",
"Can I choose whether I receive a Visa or a Mastercard card?",
"What is the cause of the delay in applying my card payment to my account?",
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",
"Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.",
"Help my activate my card.",
"Hey there's a fee for a transfer on my account. Why?!",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"where do I go to top up with cash?",
"It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!",
"How can I top-ff my account using my Apple Watch?",
"I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"Are there any top-up limits that I must follow?",
"Do you accept credit cards from the US",
"How do I make a currency exchange?",
"What fiat money can I used in the exchange and holding?",
"I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?",
"This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.",
"There is a fee on my account. Why?",
"I need to transfer some money, can I use my credit card?",
"Is there restrictions on where I can use my card?",
"Can I add to my account balance with a cheque?",
"can i top up with check?",
"Can I give a second card to my daughter?",
"Can I top-up my card using a bank transfer.",
"How can I transfer money to a beneficiary?",
"I still want to use my account but haven't verified is that OK?",
"What do I do to Top up my card?",
"Where can I check to see where the money in my account came from?",
"Does this app allow currencies to be exchanged?",
"I need more money in my account. Can I add more by transferring?",
"Could you explain your rules for ATM fees?",
"If I need to top up with cash where should I look?",
"How can people transfer money to me?",
"Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.",
"I need some money transferred ASAP, how long does the process take?",
"How many transactions can I make on my disposable card?",
"How do I go about activating my new card?",
"I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!",
"need to know if there is a maximum i can top up",
"how to get card pin?",
"I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?",
"can i transfer money i the app",
"I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?",
"What US credit cards do you accept?",
"Card has been received, how will it show up on the app?",
"What forms of ID work for verification?",
"How long does it take for a money transfer to show?",
"I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?",
"I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?",
"will you be able to activate my card",
"What do I do to activate?",
"What are your policies for card transfers?",
"I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?",
"I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?",
"I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?",
"I checked my account today and it said I was out of money. How do I transfer money into my account?",
"I would like to activate my card what do I need to do?",
"I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.",
"Just received my replacement card, what steps do i need to take to activate it?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"What fiat currencies can I use for holding and exchanging?",
"I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?",
"I may need to exchange my USD for GBP, can your app do that?",
"When can I expect my card to arrive?",
"How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.",
"How do I top up on my card?",
"How can I get the cash deposit to show up on my account?",
"what's the process for getting a disposable virtual card?",
"Can I make transfers before my identity verification?",
"Do I have to verify my identity?",
"There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
] | 605 |
How do I open an account for my children? | [
"How old does my daughter have to be to open an account?",
"How old do you need to be to use the banks services?",
"Would I be able to open an account for my daughter?",
"How old do I have to be?",
"What is the youngest someone can be to open an account?",
"Am I able to open an account for my children?",
"Is there any age limit?",
"Is my child too young to sign up?",
"Can my 19 year old daughter open a savings account at the bank?",
"If my kids wanted to use your service how old would they have to be?",
"What is the process for setting up and account for my child?",
"At what age can I open an account?",
"Is there a limit for age?",
"How old do you have to be?",
"I would like to get an account for my child.",
"How old can one use your service?"
] | [
"Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.",
"Which ATM's am i able to change my PIN?",
"My funds are low, can I auto top up?",
"Do yo charge a fee for exchanging foreign currencies?",
"When should I expect to receive my card?",
"What amount can I top-up?",
"How to receive the actual card",
"I need to validate the source of my funds.",
"I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?",
"How do I add my card to the app once I get it?",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?",
"Where has my available money come from?",
"How can I solve my issue with holding multiple currencies?",
"Will my card be a MasterCard or a Visa?",
"How do I delete my account now",
"I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.",
"I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?",
"I'm trying to take money from my account but its not letting me. Help!",
"I finally got my card. Now I want to link it. Is that something you have to do or can I do that?",
"I initiated a Bank transfer form Europe, how long will this take?",
"When do I receive my PIN",
"Why is my card being declined when I try to do a top-up? How can this be immediately resolved?",
"I may no longer need GBP, but instead I will need AUD, how can I go about making this change?",
"Do I get charged if I get money?",
"Is my new bank card on the way and is there a way to track it?",
"how do I link a card I already have?",
"I've obtained the card, how do I enable it on the app?",
"Will I be charged any fees if I want to add money with an international card?",
"Do I get charged if i am getting money?",
"I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.",
"How can I change my Tholepin ?",
"I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?",
"Can I top up?",
"Do you charge if I use a European bank card for top up?",
"I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?",
"Does it cost to add money to my card?",
"How much am I allowed to top-up?",
"Where do I find my code to verify my top-up card?",
"What can I do to make my physical card work?",
"Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.",
"Please help! I was mugged and everything stolen. What do I do to stop them from accessing my account?",
"Must I verify my identity?",
"I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.",
"I have to verify my source of funds.",
"I want to transfer some money from my other bank account into this one.",
"Are there ways for other people to send me money?",
"How do I link one of your card that I already have?",
"Where on the website do I go to link my card?",
"Apple pay is not accepting my American Express card, can you assist me with this problem?",
"If I need more than cards will I have to pay a fee to receive them?",
"How can I information on my limit for top-ups?",
"ATMs, which ones will accept this card?",
"Why is there an uknown charge showing on my account?",
"Can I change or hold different currency?",
"Are you able to delete my account?",
"How do I unlock my account after typing in the wrong PIN too many times?",
"Is it possible to delete the account?",
"What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.",
"How do I link the new card that I just got from you guys?",
"What is the best way to exchange currency between USD and GBP using your app?",
"How much can I top-up to my card at a time?",
"I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?",
"Help! There is a cash withdrawl on the account that I didn't make!",
"How do I reset my password?",
"Help me set up a new PIN?",
"What do I need to bring for identification?",
"I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.",
"How do I edit my details?",
"Please, tell me why I can't have the funds I deposited a week ago? I need the money now.",
"What ATMs can I use my card at?",
"Do I get to choose between Visa and Mastercard?",
"Is there a top up fee?",
"Is there a fee for making a payment? If so, let me know why.",
"When using a US card, what is the cost for a top up/off?",
"Am I charged a fee to transfer funds?",
"Can you tell me how many currencies I can hold?",
"I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?",
"What do I do if there is an electronic debit that is not correct?",
"I'd like to use my American Express to place money into my account.",
"Can I track history on funds?",
"How soon will my balance be updated to reflect my transfer?",
"What is the procedure for getting another card?",
"I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?",
"Can I change my PIN without going to a bank?",
"What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?",
"I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?",
"What do I need to show who I am?",
"Can I auto-top up? How do I do it?",
"I need a disposable virtual card, how do I get one?",
"Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.",
"I want to use a European bank card for a top up. Must I pay?",
"What businesses accept my card?",
"What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.",
"Which currencies can I use to add money?",
"What steps do I take to receive another passcode?",
"Can I use any card and currency?",
"I just replaced my phone but how do I use my card information?",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"Please tell me how I verify my identity.",
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.",
"Can I exchange currencies?",
"Which card would I get, Visa or Mastercard?",
"Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.",
"How do I re-add a card to the app?",
"When the time is right will this automatically replenish my balance?",
"Where do I pay with my card?",
"Are there any fees associated with receiving money?",
"is a transfer to a beneficiary allowed?",
"I need to order a new virtual card, how do I do that?",
"Where can I get a physical card?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"What is this direct debit in my statement?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"My card needs to be topped up.",
"I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?",
"With what currencies can I add money?",
"I would like to apply for a visa card.",
"What is the $1 transaction on my account?",
"Do you allow currency exchanges?"
] | 133 |
What are the requirements to open an account for a minor? | [
"Is there a possibility to open an account for my sons and daughters?",
"At what age can I open an account?",
"Can my children get an account?",
"Do you offer services for children to have money saving experience?",
"What are the age requirements for service?",
"Do you have to be 18 to make an account?",
"Is there a minimum age for having an account?",
"How can I open an account for my children?",
"How old do you need to be to have an account?",
"Is it possible to open an account for my children?",
"how old do i need to be to get an account for myself",
"Is there an age limit to when my child can use these services?",
"How old do my kids need to be to open an account?",
"How do I set up an account for my children?",
"What is the age limit for an account?",
"I want to open an account for my child."
] | [
"What should I do if I think someone stole my details and used my information to make some transactions?",
"What is limit of disposable cards I can make per day?",
"how to get virtual card",
"When will the transaction post to my account?",
"How can I move money from an account at another bank to this one?",
"I need an actual card that I can hold in my hand, how do I do that?",
"I'm trying to take money from my account but its not letting me. Help!",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?",
"How do I freeze my account?",
"Can I change my name? I am not married.",
"Can I do a SWIFT transfer?",
"Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?",
"What form of payments can I use for topping up?",
"Is the bank the only place I can change my PIN>",
"why do I have to show my ID",
"i need to trace a deposit",
"How long does it take for a cheque to post to your account?",
"When do I receive my PIN",
"What is the verification process for a top up card?",
"Can I get a card? I live in the US.",
"Am I able to do a SWIFT transfer?",
"Can I transfer money to my credit card?",
"Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.",
"Can someone assist me with activating my card?",
"Are there fees for adding money using an international card",
"Can I get a card in the EU?",
"How do I report possible fraudulent activity on my account?",
"Can I get a card despite the fact I'm not in the UK?",
"How do I use a check to top up?",
"Can I transfer money to a beneficiery?",
"How can I get a second card for my daughter?",
"The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?",
"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"can i get a virtual card",
"how long until a cash withdrawal will show on my account",
"I need help changing my last name on my account.",
"I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"Where are the locations of ATMs that accept this card?",
"How can I prove who I am?",
"My friend would like to send me money. What are the options available to them?",
"I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?",
"Can it automatically top up my account?",
"How do I obtain a second card?",
"Can I use a check to top up?",
"i tried to do a transfer to an account but it didn't work",
"Can I have money in more than one currency in my account?",
"I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.",
"Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?",
"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",
"What card types can I choose from?",
"I'm not in the UK, but can I still get a card?",
"How do I reverse a transaction on my account?",
"Can I use this card at an ATM?",
"What stipulations do disposable cards entail?",
"How do I request the PIN?",
"I have no more money in my account. Is there a way to do a bank transfer to put money into my account?",
"Can I get a card even though I live in the US",
"Tell me how to renew my new card?",
"Do you issue cards for someone living in the US?",
"What fiat currencies can I use for holding and exchanging?",
"My card arrived but I need to make it work in the app, how do I do that?",
"What amount can I top-up?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"Are their certain cash machines where I can change my pin?",
"What do I do to exchange currency?",
"i need my card quick",
"Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?",
"what are the locations i can withdraw money",
"Do you have a list of businesses that accept this card?",
"Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.",
"Is there any type of fee for currency exchange?",
"How will I receive my PIN?",
"I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?",
"What places will accept my card for payment?",
"Are there any restrictions for the disposable cards that I need to be aware of?",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?",
"Where can I find how to change my name?",
"How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.",
"Can friends send me money?",
"Help me to set up contactless payments.",
"Do I need to go to a physical bank to change my PIN?",
"Can I use my social security card as a form of identity?",
"I want information about the source of funds.",
"Are there steps to see where my funds come from?",
"I would like to have a Mastercard.",
"I got my card now, how do I make it show up in the app?",
"Is my currency okay to add money with?",
"Does it cost to add money to my card?",
"How long do I need to wait to see an update after I make a bank transfer?",
"I am not able to do a transfer to an account",
"Can you tell me which cards and currencies are supported?",
"Where do I need to live to get support?",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"Can you tell me how to get my card on the app?",
"Do you have any options to top up with a cheque on my account?",
"Where can I link a new card?",
"Why is the identity check involved?",
"I would like to link my card to my account.",
"Hey there's a fee for a transfer on my account. Why?!",
"If I top up by card, what options do I have re: currency and card type?",
"help me with my transfer",
"Can my PIN changed remotely without visiting a bank?",
"Where do I go to activate my card?",
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",
"How can I top-up my limit?",
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.",
"How do I top up?",
"I want to activate my card, how do I do it?",
"Is there a way for me to check my balance?",
"What are my payment options?",
"How much does it cost to make transfers?",
"What fiat money can I used in the exchange and holding?",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!",
"Can I have it by a certain date?"
] | 605 |
Is there an age limit for opening an account? | [
"What is the youngest age in order to have an account?",
"Do you guys have any age restrictions?",
"Is there an age limit to when my child can use these services?",
"Can my daughter open an account?",
"I'd like to open an account for my children. How can I do that?",
"What is the age limit?",
"How old must I be to open an account?",
"What are age requirements for opening an account?",
"Could I open an account for my children?",
"If my kids wanted to use your service how old would they have to be?",
"At what age can my children use your service?",
"How old can one use your service?",
"Is my daughter eligible to open an account?",
"Can my daughter make an account?",
"How do I open an account for my children?",
"May I get an account for my daughter?"
] | [
"I might need to exchange between USD and GBP, is this possible with your app?",
"Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before",
"What steps can I take if someone else is using my card?",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"I'm out of money, can I add money with my bank?",
"What do I do if my card is expiring soon?",
"A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?",
"How long do card transactions take to clear?",
"Is it acceptable to use either Visa or Mastercard?",
"I have a disposable card, how many transactions can I make?",
"When my card expires soon, how fast is the replacement card sent and what are the costs?",
"Is there a fee for paying by card?",
"If I feel someone has my card information, can I get a new card?",
"There is a fee on my account. Why?",
"What kinds of cards can I use to top up?",
"Do you know the process how to activate my card?",
"Is the top-up amount unlimited?",
"What do I need to do for the card activation?",
"When can I expect the transfer to arrive in my account?",
"At which ATMs can I use this card?",
"Can I make transfers before my identity verification?",
"Can I do more than 10 transactions with a disposable card?",
"Whats the maximum number of disposable cards that I can get?",
"I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?",
"How do I exchange currency?",
"how much do you charge to accept transfers",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee",
"How do I reverse a transaction on my account?",
"Is there an exchange fee?",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"May I choose between Visa and Mastercard?",
"Can I have more than one card?",
"How come I can't take money out of the ATM?",
"How do I terminate my account.",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"Why can I not transfer money into my account?",
"What kind of documents do I need for the identity check?",
"If I am in China, can I still order a new card and if so, how?",
"How many disposable cards can you own?",
"How long does it take for a cash withdrawal to show?",
"How do I know when my card will expire?",
"Can I top up using an international card",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"Which credit card top-ups do you accept?",
"When will my returned transaction show up on my account?",
"Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",
"Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.",
"Who do I talk to about the ATM swallowing my card?",
"How do I verify my identity?",
"I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?",
"Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.",
"I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?",
"Can I get some help activating my new card?",
"Do I have a Visa card as an option?",
"Where should my card work?",
"I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?",
"Can you tell me what currency I can have?",
"I want to change my pin number from an ATM. Is this possible?",
"What kind of currencies can I use to add money?",
"How can I top up by card?",
"What currency can I use to add money?",
"I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.",
"Can you tell me what I need for identity validation?",
"What do I do about my expired card?",
"Where should I withdraw money from?",
"I need to hold money, what currencies can I use?",
"I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?",
"Do you have any fees if I want to add money using an international card.",
"What ATMs can I use my card at?",
"A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?",
"What US credit cards do you accept?",
"Which currencies do you handle?",
"How do I go about verifying my identity?",
"Can I request a card?",
"How come I'm not allowed to transfer funds right now? I just keep getting an error message.",
"I don't know what to do. Should I transfer funds. My account is out of money.",
"The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?",
"Is there a fee for currency exchange?",
"What steps do I have to go through in order to activate my new card?",
"I cannot make a transfer to another account.",
"What are the steps needed to top up with Apple Pay?",
"How do I get selected for a visa card?",
"Can I put my old card back into the system? I just found it/",
"How do I verify my identity online",
"What currencies can I exchange?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"I want to add money but don't know what currencies you accept, can you tell me?",
"What do you need for my identity check?",
"If my card is going to expire this month, do I need to order a new one?",
"How do I input a new address?",
"How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"What places accept my card?",
"I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?",
"Is there a fee for making a payment? If so, let me know why.",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"Can I choose from either Visa or Mastercard?",
"Why is top up not working if I use my American express with my apple pay?",
"What is the proper way to activate a card?",
"A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?",
"what is this charge on my account",
"How can I delete my account?",
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",
"When will my card be activated?",
"I just saw a fee on my account. When do these get charged?",
"Which fiat currencies can I use through this app?",
"is a transfer to a beneficiary allowed?",
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",
"Are there fees for using an international card to top up?",
"Why can't I see the top-up amount I just added to my account?",
"What steps do I have to take to activate my card?",
"I tried to buy something online but my funds were transferred back to my account. What is happening?",
"When will the cash that I put in the ATM be cleared from pending status?",
"What fiat money can I used in the exchange and holding?",
"How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through."
] | 605 |
Can my 8 year old grandson open an account at the bank? | [
"How old do my kids need to be to use your service?",
"I want to open an account for my child.",
"How old do you need to be to open an account?",
"I have young kids. Can they use this service?",
"will i be able to open an account for my daughter",
"Is there an age limit to open an account",
"Is there an age limit to when my child can use these services?",
"As my kids get older are they able to get set up with their own accounts?",
"How old do my kids have to be to use your service?",
"Is it possible for me to set up separate accounts for my kids?",
"How old does one need to be?",
"What is your age limit?",
"Can I get an account for my son?",
"What is the age limit for an account?",
"what is the age limit for opening a new account",
"If my kids wanted to use your service how old would they have to be?"
] | [
"Can currencies be exchanged on this app?",
"Can I get some help activating my new card?",
"Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.",
"In what way can I change my PIN and where do I need to be?",
"Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.",
"Help! The app has an ATM withdrawl that I didn't make.",
"I want to top up my account with a cheque",
"When can I expect my card? I live in the US.",
"Questionable transactions on my account.",
"Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?",
"Can friends add to my account",
"how long until a cash withdrawal will show on my account",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",
"Can I change my in at all ATM's?",
"What options do I have in regards to payment?",
"Can I get a real card?",
"Can I top up with a cheque?",
"May I exchange currencies with this?",
"lost my card in atm",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"Do I get a card to keep in my wallet?",
"Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.",
"Can I change from one currency to another?",
"I am interested in a Visa or Mastercard. Do you offer them?",
"I require verification of my source of funds.",
"Can I choose my Visa or Mastercard?",
"I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?",
"What are the limits to where my card will be accepted?",
"I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?",
"Where do I pay with my debit or credit card?",
"What is the procedure for depositing a virtual card",
"need to know if there is a maximum i can top up",
"What forms of ID work for verification?",
"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",
"I need help with activating my card",
"How often am I able to top-up?",
"What's the maximum amount I can top up my card with please?",
"For some reason I am unable to preform a transfer to a beneficiary.",
"How do I add an existing card to the app?",
"There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.",
"What happens if I use my account and my identity verification hasn't finished?",
"My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?",
"Where can I pay with my card?",
"Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.",
"With this app, will I be able to exchange currency?",
"Is it possible to top-up automatically?",
"Why was my atm withdrawl declined",
"Will there be any fees for top ups?",
"What documents do you need to verify my identity?",
"Is there a reason why my account isn't updating because I used a check to balance my account?",
"Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.",
"How can I get a Visa and Mastercard?",
"What is stopping my money from transferring?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"Where can I get my currencies exchanged?",
"I want to use my American Express for adding money into my account.",
"What happens if the ATM doesn't give me back my card?",
"What is the fee on my statement for?",
"What is the process for activating my card and using it?",
"How do I go about getting an actual card?",
"How do I terminate my account.",
"Can I see where my money came from?",
"I am wanting to refill my card, is there a charge?",
"Am I able to get a card in EU?",
"What is this fee debit on my account?",
"Can I give my friends access to my account so they can top it up for me?",
"I tried to get cash in the ATM but it was not approved",
"What is necessary for the identity verification?",
"What are the fees for using transfer to top off my account?",
"How long does it take for a transfer to be in my account?",
"I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?",
"Can you tell me how to close my account?",
"Is it possible for me to change my PIN number?",
"Someone might have access to my card! There are some strange payments showing up on my account. What do I do?",
"Need help to get my card to work.",
"Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.",
"when will the balance on my account change form a transfer",
"Does your app allow currency exchanges between USD and GBP?",
"Can you tell me if there are limits to disposable virtual cards?",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"Is there a list of where I can use my card?",
"Why can't I take cash out of the ATM?",
"what currencies do you accept?",
"I need to exchange a currency - can I do that here?",
"what is source of my funds, need to verify",
"What are the steps for getting money from a friend?",
"can i get a virtual card",
"It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!",
"Is there a list of ATM machines?",
"What currences are available for exchange?",
"Why can I not get cash from the ATM?",
"How do I top up?",
"Is it possible to dispute a debit payment from a couple of months ago.",
"How do I verify my identity online",
"Why do I need to verify my account?",
"i tried to transfer cryptocurrency into my account but was denied",
"Is it possible to hold money in different currencies?",
"Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.",
"how do I top up my money automatically",
"The wrong account was used during a transaction.",
"Is there a way to transfer funds directly from my card?",
"I need to deposit my virtual card, how do i do that.",
"Do I have to go somewhere to activate my card?",
"Please tell me the types of currency I can hold.",
"I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!",
"Can I order a virtual card?",
"How do I use the app to exchange currencies?",
"Please help me regarding a direct debit in the app that I don't recognize.",
"Is there a top-up feature, if there isn't a lot of money left?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?",
"Transferring money using credit card",
"How can I exchange currencies using your app?",
"How can my friend send me money?",
"Will the transfer show up in my account soon?",
"What ATM accepts Mastercard?",
"How do I activate a card?",
"Should I complete my security verification before I can use my account?",
"Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?",
"A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?",
"Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days."
] | 605 |
What is the minimum age required to open an account with your service? | [
"How old do you have to be to open an account?",
"Would I be able to open an account for my daughter?",
"Can I get an account for my son?",
"What is the age requirement?",
"What about my children?",
"What is the youngest someone can be to open an account?",
"Is my daughter eligible to open an account?",
"Do you offer account services for children and teens?",
"Is there a certain age I need to be?",
"I have young kids. Can they use this service?",
"If I want to get an account for my daughter, can I do that?",
"I would like to get an account for my child.",
"How old do you need to be to open an account?",
"What would the age limit be?",
"How old do you have to be?",
"May I get an account for my daughter?"
] | [
"How long until my transfer will be available to me",
"How much can I top-up to my card at a time?",
"How do I add a card to the app?",
"How can I get a physical card",
"How long does it take for a purchase to go from pending to authorised?",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"Show me how to verify my identity?",
"Can I change my address?",
"I need to top up, can I use google pay?",
"I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?",
"Can I have a supplementary card?",
"I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.",
"How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?",
"How can I unblock a blocked pin number for my account?",
"show me how to top up with my card",
"When will my top up be approved?",
"How do I find the top-up verification code?",
"Am I limited to what ATM I can use my card?",
"How can I go about getting a disposable virtual card?",
"Is exchanging currencies one of your app services?",
"Will topping up by transfer lead to a charge on my account?",
"how do i get a new card",
"How do I know when my card will expire?",
"I want to do a cash deposit to top up. How do I do this?",
"I just transferred some money into my account and do not see it updated yet, can you assist?",
"What do I need to do for a PIN?",
"how do i cancel my account",
"How long will I have to wait for my new card?",
"Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.",
"Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.",
"When will I recieve my new card?",
"How do you get a virtual card?",
"I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.",
"is there a limit to top up",
"Am I able to choose my card?",
"Can you give me info about what to do when my card expires?",
"Can I update my details?",
"Is American Express accepted?",
"Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?",
"How do I know which ATMs will accept this card?",
"How long can I expect a transfer to pend for?",
"I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?",
"What ATMs can I withdraw money from?",
"What's the limit on automatic top-up?",
"Can cards be delivered? Where?",
"What steps do I do to transfer money using my credit card?",
"What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.",
"can i use check to top up",
"Could I get a mastercard if that's reasonable?",
"Next month my card will expire, do I need to order a new one?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"I need to exchange between different currencies, like GBP and USD. Can I do that with your app?",
"Where can I find an ATM to use this card?",
"How do i change my identity?",
"What are the steps for making a transfer for topping up?",
"When will my top up be applied?",
"How do I use my card to top up?",
"Any charges applicable for new card?",
"Where do I get a disposable virtual card?",
"What type of card can I use to top up?",
"Why is verification for my identity needed?",
"My account is devoid of funds. Am I permitted to submit additional money via bank transfer?",
"I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?",
"Where is my money transfer?",
"can i get a card if I live in the usa?",
"Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.",
"Is there a fee for topping off a US card?",
"What type of card will I receive?",
"How long do I have to wait for a transfer from the US?",
"I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?",
"When is a payment I made with my card going to clear>",
"why are all my identity details required",
"I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?",
"what is the limit for top-ups?",
"For what reason would a top up be reverted and returned to my account?",
"How long do I have to wait for the transfer to be finalized?",
"What do I do about my expired card?",
"Which type of card will I receive?",
"The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??",
"When can I expect a transfer from Europe to go through?",
"How long does it take for pending transfer transactions to post?",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"What do I do if there is a direct debit on my account that shouldn't be there?",
"how much does it cost to add money to my card",
"Can I use my card anywere?",
"Do I need to verify my top-up card?",
"What is the handling fee for transfer?",
"Can I get the Mastercard?",
"How do I receive a virtual card?",
"How do I go about verifying the top-up card?",
"what is the disposable cards limit?",
"If I top up by card, what options do I have re: currency and card type?",
"The expiration of my card is near, how do I order a new card?",
"How can I fill up my gas tank using a check?",
"How do I get a real card?",
"I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP",
"Can I apply for one of your cards if I live in the EU?",
"How long does it take for a top up to be approved?",
"How much are the fees for adding funds using an international card?",
"Will the card be a Mastercard or a Visa?",
"The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?",
"How to edit personal details?",
"How can someone send me money?",
"Why do I need to have my identity verified?",
"I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?",
"How can I get a new card ASAP to replace an old, soon to expire one?",
"How much do I have to pay to accept an international transfer?",
"Where is the closest ATM I can use?",
"Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?",
"How long do you have to wait to see your virtual card your ordered?",
"How long does it take for the card to come?",
"Where can I use my Mastercard?",
"what is the process for setting up a pin",
"Where is the transfer to my account that I made?",
"What is the highest amount I can top-up?",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"How do i set up my credit card to send transfers?",
"How much will it cost me for a SEPA transfer?",
"Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.",
"My card is about to expire. How do I get a new one?"
] | 49 |
If I want to get an account for my daughter, can I do that? | [
"I'd like to open an account for my kids can I do that?",
"How old does one need to be?",
"How old do you have to be?",
"I want to open an account for my children",
"I'd like to open an account for my children. How can I do that?",
"how old do i need to be to get an account for myself",
"Do you have a children account available?",
"What does my daughter need to open an account?",
"Can my daughter make an account?",
"How old do my children need to be to open an account?",
"What is the youngest age for an account?",
"If I want my son to have his own account is that possible?",
"Do you have any age limit?",
"My daughter needs to open account.",
"Can I get an account for my daughter?",
"What is the youngest age in order to have an account?"
] | [
"Can you give me information about verification code?",
"Why does my identity need to be verified?",
"How can I activate my card so I can start using it?",
"I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.",
"Do you charge extra for topping up with a debit or credit card?",
"Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.",
"Can you help me reset my password?",
"Can I get a card although I'm not in the UK",
"Do you offer Visa or Mastercard?",
"do the details of my profile have to match my documents",
"Using your app, would I be able to exchange between USD and GBP?",
"Do I have to top up in euros if I use a card, or can I use a different currency?",
"When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?",
"Can I use app to unblock my card?",
"Is there a reason why my account isn't updating because I used a check to balance my account?",
"Where can I modify my details?",
"I need to know where I can withdraw money.",
"Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?",
"What currency's can i exchange for?",
"Where can the card be used?",
"how to activate card?",
"I just saw a fee on my account. When do these get charged?",
"I need to make a transfer but it keeps getting declined I need Help!",
"i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.",
"Am I able to stop a transfer?",
"can i deposit a check here?",
"Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.",
"There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"What currencies can I hold?",
"Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.",
"What is this fee debit on my account?",
"There is a direct debit transaction on my statement that I think is not mine. How do I remove?",
"Do I get charged if I get money?",
"Can I use this to receive my salary?",
"Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.",
"What is this $1 charge on my account?",
"A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?",
"What needs to be provided for identity verification?",
"My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?",
"Is there any way to see my card in the app?",
"Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.",
"If I don't have all my documents can they still verify my identity?",
"What are the steps to verify identity?",
"If I only have 1 other US card, can you take it?",
"I want to add money to my card, what payments do you accept?",
"My card is very close to expiring. When can I order a new one and how do I do so?",
"Now that I have my card, how do I connect it to the app?",
"I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?",
"Can I link your physical card",
"There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.",
"Is it possible to have a second card?",
"How long to I have to wait for a transfer to reach my account?",
"How do I get started when I get my card?",
"What systems do you have in place for my security when using my card for everyday purchases?",
"There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.",
"Are there steps to see where my funds come from?",
"I need more assistance with how to activate my card.",
"What is necessary for the identity verification?",
"Is there a way to track my card?",
"Where do my funds come from?",
"How do I unlock my account after typing in the wrong PIN too many times?",
"I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?",
"top up google pay, is it possible?",
"Do I pay extra for exchange?",
"I need a second card, can I have more than one?",
"Can I use a credit card from the US to top up?",
"I would like to know how much I can top-up.",
"I want to start using my card, how do I activate it?",
"There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?",
"I need to verify my funds.",
"Am I limited to what ATM I can use my card?",
"There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.",
"How do I top up my card?",
"What information do you need to verify my Source of Funds?",
"I would like to have a Mastercard.",
"How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?",
"How can I find an ATM that accepts this card?",
"I want a backup second card. Is this possible?",
"How do I reactivate my card?",
"How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.",
"May I change my PIN?",
"I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?",
"can i use check to top up",
"I would like to not have to do the identity verification.",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"What should I do if I think that someone else may be using my card.",
"How can I receive verification for the source of my funds?",
"How do I activate my card, so that I can start using it?",
"How long does it take for a transfer to reach my account?",
"Can I choose between Visa and Mastercard?",
"I would like a disposable virtual card, could I get one?",
"When will the transaction post to my account?",
"I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?",
"how do i get a card if i am in the usa",
"Can you tell me how to top up on my card?",
"What country's money can I hold currency in?",
"How do I get a card if I live in the US?",
"Can I be given a new passcode?",
"Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.",
"One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks",
"I need to activate my card.",
"Help! In the app there is a direct debit that I don't remember.",
"I would like to reactivate my card.",
"Can i set up an auto top-up?",
"What do I do if I find a debit charge that I know I didn't do in my billing statement?",
"Can I use my new card?",
"What is my password?",
"What is this charge on my account for a cash withdrawl?",
"How long should I have to wait before I see the transfer in my account?",
"Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?",
"Would it be possible to get another card?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",
"How can I transfer money using my credit card?",
"Is there a way to make my money usable in another country?",
"is a transfer to a beneficiary allowed?",
"I want to deactivate my account."
] | 133 |
How old do you have to be to open an account? | [
"Is there a possibility to open an account for my sons and daughters?",
"Do you have any accounts for children ?",
"How old do my kids need to be to open an account?",
"Can I open an account for my offspring?",
"What are the age requirements for service?",
"What is the minimum age to open an account?",
"Do you offer account services for children and teens?",
"Can I make an account for my kids?",
"How old does my kids need to be to open an account?",
"What is minimum age for an account?",
"Is there any way I could open an account for my daughter?",
"Can my children have their own account?",
"Can my 19 year old daughter open a savings account at the bank?",
"What's the minimum age for opening an account?",
"Do you offer services for children to have money saving experience?",
"what is the age limit for opening a new account"
] | [
"How can people transfer money to me?",
"Can I directly deposit my salary to this account?",
"How do I get a real card?",
"I got a card, how do I get it in the app?",
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",
"How do i authenticate a top-up card?",
"Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.",
"How many times can I enter a wrong PIN before it is blocked?",
"The expiration of my card is near, how do I order a new card?",
"What is this $1 charge on my statement?",
"Do I have to go to the bank to change my PIN?",
"how long does it take to get my card i am in a rush",
"Unable to use my American Express with Apple Pay to top up my account",
"I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?",
"I'd like to know how transferring my money into my account works.",
"Which forms of currency are accepted?",
"Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?",
"Can you tell me how to get my card on the app?",
"Which currencies do you handle?",
"How much could I top up?",
"How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move",
"How long does it take for me to get my pin",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"Where do my funds come from?",
"My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.",
"There is a fee on my account. Why?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"How do I show this stupid system that this is really my identity?",
"I would like to get a physical card, but I don't know how. Can you help me?",
"Do yo charge a fee for exchanging foreign currencies?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"I want to add money to my international card, so are there any fees charged to do this?",
"What places accept my card?",
"I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?",
"Can I get a new card with new expiration date in China?",
"Do I need a photo ID to activate a my new card?",
"Where can I get money from my card?",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"Do I need to go to a physical bank to change my PIN?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"My card is expiring, how do I get a new one?",
"It appears my card expires next month, can I order a new one?",
"Where in the European Union can I get a card?",
"How long will it be before the person I sent money to is able to see it?",
"How long do card transactions take to clear?",
"Are there any limits to were my card is accepted?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?",
"What are the steps I need to do if I have a stolen card?",
"I want to buy cryptocurrency, but your app doesn't let me. Why?",
"Is there a fee for transferring money",
"Does Apple Watch support the topping-off of my account?",
"In what way can I change my PIN and where do I need to be?",
"How do I add a card to the app?",
"Is there any limits I should know about if I'm going to use a disposable virtual card?",
"What type of card can I use to top up?",
"I need more money in my account. Can I add more by transferring?",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"I have my card, when whill my PIN be available?",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?",
"When will you be taking orders for disposable virtual cards?",
"Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"How long does it take for money to transfer as my balance hasn't been updated",
"Is there a top up fee?",
"How long until my transfer goes through?",
"Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.",
"Can you help me activate my card",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"Please tell me how to get a card if I reside in the US.",
"Can I change my PIN without going to a bank?",
"How can I find an ATM that accepts this card?",
"What do I do if I see a transaction on my card that I don't recall making?",
"If I wanted to make a change from GBP to AUD what is the process?",
"What is this fee debit on my account?",
"Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?",
"How long will I have to wait for my new card?",
"How do I actually obtain a card myself?",
"Where do I find our how to get a physical card?",
"How do you do currency exchanges?",
"I'm interested in getting a card. How does one go about doing that?",
"May I choose between Visa and Mastercard?",
"I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?",
"Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?",
"How come my disposable virtual card used to pay for a gym subscription got rejected?",
"My card will expire soon, do I need to order a new one?",
"At which ATMs can I use this card?",
"What businesses accept my card?",
"How do I know if i need a disposable card?",
"Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?",
"How often can I top up?",
"The app won't let me top up my account",
"Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.",
"I want to use my account before identity verification",
"How do i set up my credit card to send transfers?",
"For adding money, which currencies do you accept?",
"where to funds come from",
"I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?",
"Would I be charged any fees if I added money to my account using an international card?",
"How often am I able to top-up?",
"Can I use a check to top up?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"How long will my transaction take?",
"How do I active this card?",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"I want to do a cash deposit to top up. How do I do this?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"How do I add the card I just received to show up in the app?",
"How to exchange my currency",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"How do I order a card?",
"How can I order my card?",
"how much do you charge to top up US cards?",
"Can I use American Express?",
"Can I have money in more than one currency in my account?",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"How long does it take for a money transfer to show?",
"I want to use a European bank card for a top up. Must I pay?"
] | 605 |
I have young kids. Can they use this service? | [
"I'd like to open an account for my kids can I do that?",
"How do I open an account for my children?",
"Would I be able to get an account for my child?",
"How old do you have to be to get an account?",
"Do my kids have to be a certain age to use this service?",
"Do you have any age limit?",
"Can my 8 year old grandson open an account at the bank?",
"From which age can my kids use your service?",
"Do you have a children account available?",
"At what age can a person open an account?",
"Do you offer services for children to have money saving experience?",
"How old do you need to be to use the banks services?",
"How old does one need to be?",
"What is minimum age for an account?",
"Can I start an account for my kids?",
"If my kids wanted to use your service how old would they have to be?"
] | [
"Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.",
"What needs to be done to activate and use a card?",
"Can I choose when my card is delivered?",
"How much do I have to pay if I want to transfer money?",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"Am I going to be charged for topping up by transfer?",
"What is the maximum transactions I can use on a disposable card?",
"I want to use my card. How do I activate it?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"When do i get charged a fee for using the card?",
"Is getting my identity verified required before I can use my account?",
"I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.",
"let me know how many disposable cards I can have?",
"Do you allow currency exchanges?",
"What can I do to verify my identity?",
"I need assistance with transferring funds to another account.",
"I topped off my card is that something you will charge me for?",
"What can I do to make my physical card work?",
"What are the available cards?",
"How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.",
"My card is needed soon",
"May I get one of your cards? I live in the EU.",
"Can I use my American Express card with Apple Pay?",
"Can you cancel my purchase?",
"If I top up by transfer, am I going to be charged?",
"May I exchange currencies with this?",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"Can I change my pin at ATMs? If so, what ones?",
"The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?",
"Where can I use my Mastercard?",
"Do you offer cards for those in other countries?",
"Can I purchase with cash or cheque?",
"Where do I obtain my virtual card?",
"What is the reason I couldn't do a transfer to a beneficiary?",
"Do I have an option between Visa and MasterCard?",
"Can I use this app for both USD and GBP?",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"How many active transactions can I make with a disposable card?",
"Can i choose a specific delivery date?",
"Can I use my American Express to add money to my account?",
"Do you accept cash?",
"Where do i go to receive a virtual card",
"What currencies do you offer?",
"Can I use this all over the world?",
"I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?",
"The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?",
"Can I use American Express to add money into my account?",
"How long does a payment usually show as pending? Is it normal that mine is still pending?",
"do you offer refunds? i would like to return purchase.",
"Do you have a limit to top ups?",
"Can I specify a day for my card to be delivered?",
"If I were to do a transfer, what is the rate for that?",
"Can you tell me about why the account I have was charged an extra 1$",
"I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.",
"How can I process a refund for something I purchased?",
"Do you have info about the card on delivery?",
"Is there a fee to top up a US card using a debit or credit card?",
"When I top up what are the amoutn limits.",
"Can someone assist me by explaining why my card is not working?",
"I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.",
"Can someone please help assist me by explaining to me why my pass-code is not working?",
"If someone in a different country sends me money, do I have to pay a fee?",
"What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!",
"Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.",
"Can you tell me the restrictions for the disposable cards?",
"Where can I get my card at?",
"I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?",
"How do I go about topping up with Google Pay?",
"Can you tell me the limits for top ups?",
"Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.",
"How long will a transfer from China take? I need to transfer something from there.",
"How to modify my details.",
"Can I have more than one card?",
"what amount of time does it take for a transfer to reflect and be available",
"How can I order a card?",
"My card expires soon, will you send me one automatically?",
"Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?",
"What is your refund policy for products I have purchased?",
"Do you accept Mastercard?",
"When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?",
"Can I get my money back on an item?",
"Do I have to verify my identity?",
"How do I use my new card?",
"Is there any place I cannot use my card?",
"I have heard about these disposable virtual cards but don't understand how they work.",
"In a month, my card will reach its expiration date, am I required to request the next card?",
"Where do I request another card?",
"Is there any way to see my card in the app?",
"A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?",
"How can I sign up for a virtual card?",
"Do you ship cards to where I live?",
"This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.",
"Am I able to add money into my account using my American Express?",
"how do I get a disposable virtual card?",
"What is the fee charged for using my card?",
"How many card payments can I use on a disposable card?",
"What is the way to go about getting a virtual card?",
"With my new card, how may I activate it?",
"What should I do if I think someone is using my card without my permission?",
"How do I active this card?",
"Can you tell me the ATMs I can use with my card?",
"How much would I be charged for a transfer?",
"Can I link my new card?",
"More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.",
"I don't understand what a disposable virtual card is, can you help?",
"What is the process for transferring money into my account?",
"What locations can a card be delivered to?",
"I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.",
"How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"Can someone in the US have a card?",
"I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!",
"Can you give me a visa?",
"Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.",
"Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?",
"I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"Can you explain your refund policy, please?",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",
"Can you elaborate on why I have an extra charge just for transferring?"
] | 155 |
Do you have an age limit? | [
"At what age can a person open an account?",
"What would the age limit be?",
"How old do I need to be?",
"Can my daughter open an account?",
"How old does my kids need to be to open an account?",
"How old do my kids have to be to use your service?",
"Could I open an account for children?",
"What is the appropriate age for my child to be able to open an account?",
"What about my children?",
"Could my daughter open an account?",
"How old do I have to be?",
"Is there a minimum age for having an account?",
"Is there an age limit to when my child can use these services?",
"What is minimum age for an account?",
"Can I make an account for my daughter?",
"What's the minimum age for opening an account?"
] | [
"On what do you base your exchange rates?",
"I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?",
"How much do I have to pay if I want to transfer money?",
"HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?",
"Can i make several disposable cardsper day?",
"When I add money to my international card do you charge a fee to do so?",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?",
"Are there restrictions to transfers to certain accounts?",
"How long does a top-up take to go through?",
"I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.",
"Why can I not make a transfer?",
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"How do I change my address?",
"How do I change my address ?",
"My credit card did not go through. Can you see if it has insufficient funds?",
"Is it possible for me to top up with a cheque?",
"Is it a good time to exchange?",
"The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?",
"show me how to top up with my card",
"How come my disposable virtual card used to pay for a gym subscription got rejected?",
"When can I expect delivery?",
"I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?",
"The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.",
"Why can't I top up by cheque?",
"I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed",
"Why isn't my Google Pay top up working for me? Did I do something wrong?",
"What are the restrictions on the virtual cards?",
"Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?",
"Can I transfer something urgently from China? How long does it take?",
"The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.",
"Am I allowed to carry an additional card?",
"I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?",
"Can you please assist me in Apple Pay, in getting Top Up to work?",
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",
"Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.",
"Is there a way to top up using my Apple Watch?",
"is there a fee for a transfer? if so how much will it be?",
"Can you tell me why my credit card was declined while trying to top-up?",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"Do you offer SWIFT transfers?",
"Can I electronically transfer funds into my account from my American Express?",
"What if I don't verify my identity?",
"How do I perform identity checks?",
"I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.",
"Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?",
"If I want to can I set up a new PIN?",
"My bank card has expired, how can I get a new physical card?",
"Can I verify my identity online?",
"When I want to transfer money to my account, how can I do that?",
"Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?",
"If I have more than one disposable card, can I make five payments on each of them?",
"What is the cost and time frame of getting a new card?",
"Can it be delivered on a certain date?",
"How can someone add money to my account?",
"How can I unblock a blocked pin number for my account?",
"Is there a way my new card can be renewed?",
"What do you require for identity verification?",
"Can I use google play as my primary app to Top up?",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"Can you tell me how long it takes for a new card to come?",
"Can I add a card to back into the app?",
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",
"I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?",
"There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?",
"I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!",
"What can you tell me about getting a virtual disposable card?",
"Is it possible to give a second card from my account to my daughter?",
"I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?",
"What's the process for terminating an account?",
"What's with not verifying my Id?",
"I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?",
"Are there directions to get a new passcode if I forgot mine?",
"Please provide details on how to top up my account using transfer option",
"Do I have an option between Visa and MasterCard?",
"I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?",
"Will you reinstate my PIN?",
"Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?",
"Will topping up by transfer lead to a charge on my account?",
"Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"What should I do if I see an unauthorized withdrawal on my statement?",
"What countries are you located in?",
"What fees to you have for top ups?",
"I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?",
"Can I top up my balance with a cheque?",
"how long til my cash out goes through?",
"Do you accept cheques for top-up?",
"What does it mean if my cash withdrawal does not show up properly?",
"What's the process for topping up my card?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"Will you accept my other card from the U.S.?",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"Am I able to choose my card?",
"I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service",
"If there isn't much money left over, will it top-up automatically?",
"Are there ways to transfer money into my account?",
"Can I use this app to change money?",
"Where do I find the verification code for the card I'm topping up?",
"How do I go through the identity checks?",
"How long can I expect a transfer to pend for?",
"I have no more money in my account. Is there a way to do a bank transfer to put money into my account?",
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",
"I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?",
"How come my top-up didn't go through instantly, like it usually does?",
"How long does it take to verify a cash withdraw?",
"Does Apple Watch support the topping-off of my account?",
"I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.",
"How can I change my address?",
"I was wondering if I could get a second card on this account? I would like my daughter to have one.",
"I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?",
"I'm trying to take money from my account but its not letting me. Help!",
"I no longer want to transfer funds, can we cancel that transaction?",
"Can you tell me how I go about activating a new card?"
] | 76 |
How old do you have to be? | [
"Is there a limit for age?",
"What's the minimum age for opening an account?",
"Can I get an account for my son?",
"We want to start a college fund for my daughter.",
"From which age can my kids use your service?",
"What are age requirements for opening an account?",
"Is there a certain age I need to be?",
"Is there an age limit for opening an account?",
"What is the minimum age?",
"Is there a minimum age for having an account?",
"How many years old do I have to be?",
"How old do I need to be to open an account?",
"What is minimum age for an account?",
"Would I be able to open an account for my daughter?",
"How old do my kids need to be to use your service?",
"Do you have any age limit?"
] | [
"What is your check-cashing policy?",
"How long does it take for a transfer to show up in my account?",
"I got a message that I need to verify my identity; what do I do?",
"What kind of charges should I expect to exchange currencies?",
"I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?",
"how do I get a disposable virtual card?",
"What do I have to do to change my pin?",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"can i get a card if I live in the usa?",
"Can you assist me with unblocking my PIN? I put it in wrong too many times.",
"I just replaced my phone so do I have to make a new account?",
"Do I have to pay extra if I use an international card to top up my account?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?",
"Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??",
"I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.",
"What is the extra €1 on my statement for?",
"Do I get to have one of those virtual cards I've heard about?",
"I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?",
"The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?",
"I want a refund because my package has been taking too long to arrive. How do I go about doing that?",
"I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?",
"Where can I find how to change my name?",
"Where do I find our how to get a physical card?",
"What do I do if I see a transaction on my card that I don't recall making?",
"I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?",
"how do I top up my money automatically",
"where do you have locations at",
"How do I pay by check?",
"Help! I made a transfer in error and need to cancel it before it's complete!",
"I entered the wrong pin too many times and now I think it's blocked. What do I do?",
"Can I make transfers before my identity verification?",
"How do I go about activating my new card?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"How come my disposable virtual card used to pay for a gym subscription got rejected?",
"Can I get a card even though I live in the US",
"What currencies can I not hold many in, if so what are they?",
"Can you tell me how to get a disposable virtual card?",
"I need to transfer something from China, How long will it take?",
"When do you charge fees on accounts? I just saw a charge on my statement.",
"Where is my deposit?",
"Tell me where I can find the auto top up feature and a little bit about it please.",
"Do you offer free ATM withdrawals of ones hometown currency while on holiday?",
"Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.",
"What forms of ID work for verification?",
"I want to top up my account by a bank transfer, but will I be charged?",
"Help! My account doesn't show any funds. Is transferring funds an option I can use?",
"Can I top up my account with Google Pay?",
"What fees to you have for top ups?",
"Can my salary be received and transferred to my current currency in my country?",
"What is the proper way to activate a card?",
"Am I going to be charged for topping up by transfer?",
"I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?",
"Can I edit my details?",
"How many digits identify the top-up verification code?",
"I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?",
"What are the acceptable currencies for adding funds?",
"how long does it take for a transfer from Europe to go through?",
"I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.",
"how long should I expect to wait for my card to arrive?",
"How long does it take for pending transfer transactions to post?",
"Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.",
"What is the charge for topping up a card?",
"It wants me to verify the top up. Why?",
"Do you charge anything for topping up?",
"I want to use a European bank card for a top up. Must I pay?",
"If I top up by card, what options do I have re: currency and card type?",
"How long does a check take to show up in the account balance?",
"I thought it was free to make a withdrawal. So how much does it cost now?",
"How can I top-up my card?",
"Verifying top-up cards necessary?",
"How long can an EU transfer take?",
"Does it cost to top up my card?",
"How do I change my account details?",
"I have to transfer something to China as fast as I can. How long will it take to arrive in China?",
"What is the charge for using a Top up card in the US?",
"How much does top up fees cost?",
"What types of cards and money do you accept?",
"Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?",
"Can I change my name? I am not married.",
"Could I get a MasterCard and Visa from you?",
"If my card payment isn't working what do I do?",
"How long does it take for an international transfer into my account?",
"What do I do to get ahold of my own card?",
"I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?",
"I need to use a European card for a top up, what will the charge be?",
"Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?",
"I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.",
"How do I withdraw money?",
"Can I make transfers before identity verification?",
"Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...",
"On what do you base your exchange rates?",
"How long does it take to receive my card?",
"Is my salary eligible for this?",
"Can I get some help to get me card activated?",
"Do I get charged if I get money?",
"How to edit personal details?",
"Where are the options to top up with a cheque on my account?",
"How can I top up with my apple watch?",
"What can I do to make my physical card work?",
"How do I top-up using cash?",
"How can I verify my identity?",
"Could you please tell me how to activate my new card?",
"Does auto top-up have a limit?",
"My credit card was declined for top-up. Can you see if there is enough funds in my account?",
"Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.",
"Will you accept my salary if it's in another currency?",
"Tell me why I need top-up to be verified?",
"How do I obtain a disposable virtual card?",
"Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.",
"I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?",
"My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?",
"Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?",
"I want to top up using cash, where can I do that?",
"My card's expiration is approaching, how do I replace it.",
"Is it necessary to verify my top up?",
"What do I do if I detect fraudulent use on my car?",
"A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?",
"How can I go about getting a disposable virtual card?",
"How do I update my address?"
] | 76 |
Could my daughter open an account? | [
"Am I allowed to get an account for my daughter?",
"How old do my kids need to be to open an account?",
"Do you have an age limit?",
"What is the age limit?",
"What is the youngest someone can be to open an account?",
"Can I make an account for my kids?",
"Could I open an account for children?",
"Am I able to open an account for my children?",
"How old must I be to open an account?",
"I have young kids. Can they use this service?",
"How young can I be to open my own account?",
"What is the youngest age in order to have an account?",
"What is the minimum age required to open an account with your service?",
"Would I be able to get an account for my child?",
"What are the age requirements for service?",
"What are the age requirements for opening an account?"
] | [
"How do I link a new card in the app?",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"Is there a reason why my account isn't updating because I used a check to balance my account?",
"I want to link my new card. Can you help?",
"On a card top-up, where can I verify?",
"Can I get a new pin number at any ATM using my card?",
"How to a go about ordering a disposable virtual card?",
"What is the procedure for me to get more cards on my account?",
"Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?",
"I can't find my phone; what can I do to prevent someone from accessing my account on it?",
"How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.",
"Can I use my bank account to send me more money?",
"Could you please tell me how to activate my new card?",
"For adding money, which currencies do you accept?",
"I couldn't do a transfer to an account",
"Can I get a card? I live in the US.",
"I want to add money but don't know what currencies you accept, can you tell me?",
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",
"Can I order a card please?",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while",
"Google pay and top up, I want it, can I get it?",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"There is a fee on my account. Why?",
"What are the steps in order to activate my new card?",
"Could you explain your rules for ATM fees?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"How long will it take the money to appear in my account?",
"Is there a way to change my PIN without having to go to the bank?",
"You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.",
"I have money in a foreign account that I want to send to this account.",
"What are eligible holding and exchange currencies?",
"Unsure how to provide my identity.",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"Can i set up an auto top-up?",
"I would like to top up via credit card, which credit cards do you support?",
"How do I complete the ID check?",
"OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?",
"I need to verify my identity. How do I do that?",
"Can I put my old card back into the system? I just found it/",
"What kind of security protects my money?",
"How can I sign up for a virtual card?",
"How do I add my new card to the app?",
"Am I limited on the amount of disposable cards I can possess?",
"I would like to activate my card what do I need to do?",
"what's the process for getting a disposable virtual card?",
"In what increments can I top-up my card?",
"What is the code I need to get into the app?",
"can i add funds with a card from the united states",
"I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?",
"How can I make my card show up in the app?",
"How do I go forth on verifying my identity?",
"My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.",
"Are you Visa or Mastercard?",
"Why can't I transfer to another account?",
"What are my limits on disposable cards?",
"i am under 18 and i am trying to verify my id. why wont it work?",
"Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?",
"Is it possible to get one the your cards in the EU?",
"What do I do if there is an electronic debit that is not correct?",
"How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.",
"What do you require for identification verification?",
"I have to verify my identity. What do I need to do?",
"can i see money source?",
"What do I need to do to activate my card?",
"Is it possible to get a real card?",
"Can I use this app to change dollars into euros?",
"ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!",
"What ATMs can I use this card?",
"Is there currency exchange on this app?",
"My card is no longer lost. How do I enter it back into the app?",
"Which ATMs accept this placard ?",
"Visa and MasterCard, can I get them both?",
"What ATMs can I use my card?",
"I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?",
"I tried to withdraw some funds from my card, but was declined. How can I get my money?",
"How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.",
"What should I do if I see an unauthorized withdrawal on my statement?",
"As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.",
"Transferred to account is not successful, help please?",
"Can you help me get Top Up to work in the Apple Pay function?",
"When will my funds transfer?",
"Is there a way to make my old card usable with the app?",
"Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.",
"how to get card pin?",
"Do I have to use a bank approved ATM to withdraw money?",
"why didnt a transfer to my account process",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.",
"I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.",
"How do I exchange currency?",
"Can I track history on funds?",
"How and where can I find the identity checks?",
"I am looking to get a Visa credit card, what must I do to achieve this?",
"If I need more cards, are there any fees?",
"I would like to exchange currencies on the app. How do I do this?",
"Do I have a card PIN?",
"What should I do to verify my identity?",
"I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?",
"I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?",
"Where do I go if I want to link my new card?",
"I want to buy cryptocurrency, but your app doesn't let me. Why?",
"A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.",
"Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?",
"I'm not in the UK, is it possible for me to still get a card?",
"When will my transfer be available in my account.",
"In the exchange and holding, what fiat is allowed?",
"With what currencies can I add money?",
"Hey, I have my card, how do I get it to show in the app?",
"Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.",
"What is the source of my funds.",
"My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.",
"How do I add a card to the app?",
"Can an American resident apply to get a card?",
"Where is my deposit?",
"Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?",
"Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?",
"Can I have more than one card?",
"When will the transaction post to my account?",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?"
] | 133 |
What would the age limit be? | [
"What's the youngest I can be to open an account?",
"How old can one use your service?",
"At what age can a person open an account?",
"Can my children have their own account?",
"Would I be able to open an account for my daughter?",
"How old does one need to be?",
"My daughter needs an acount.",
"Is there an age limit for opening an account?",
"Do you have any accounts for children ?",
"How old does my daughter have to be to open an account?",
"If my kids wanted to use your service how old would they have to be?",
"I'd like to open an account for my kids can I do that?",
"I want to open an account for my child.",
"How old do my kids have to be use this?",
"Can I open up an account for my child?",
"I want to open an account for my children"
] | [
"Are there directions to get a new passcode if I forgot mine?",
"Visa and MasterCard, can I get them both?",
"What countries are you available in?",
"Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.",
"What is my identification used for?",
"What is the formula for your exchange rate?",
"Why is a transfer to a beneficiary not possible?",
"Why can I not take out cash?",
"after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?",
"Which one are you? Visa or Mastercard?",
"Can I use this app to change money?",
"How can I top up my account by bank transfer?",
"It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.",
"How many virtual cards do I get?",
"What is the fee on my statement for?",
"Am I allowed to change my PIN anywhere?",
"When can I expect my card? I live in the US.",
"i need a refund from you because the merchant is refusing, can you do that?",
"Can you tell me what the transfer policy is?",
"If you send me more cards, are there any charges?",
"I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?",
"How do I change my address ?",
"How do I change my address?",
"what is this fee for transfering",
"Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.",
"Can I have a supplementary card?",
"What foreign exchange rate will I get on weekdays and on the weekends?",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"What are the charges for topping up US card?",
"how can i add money to my account if you don't accept cash",
"How much longer until I get my new card?",
"When traveling, is it possible for it to add money at specific time intervals?",
"Can I use American express with apple pay? Why does it make my top up not work?",
"How do I get the Top Up feature on my apple watch working?",
"I need to transfer something ASAP from China, how long will it take to post to my account?",
"What is the procedure for getting another card?",
"Why am I being charged for withdrawing cash but haven't in the past?",
"How long with my cash withdrawal stay pending for?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"Where can the card be used?",
"What do you think of the exchange rate?",
"How do you come up with your exchange rate",
"Talk me through modifying my details.",
"The exchange rates are?",
"What do I do with my \"decline\" message on a transfer?",
"How much will it cost me for a SEPA transfer?",
"How do I close my account, since I'm dissatisfied?",
"If I have more than one disposable card, can I make five payments on each of them?",
"How do I top up my account using transfer?",
"How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.",
"How can I change my account details?",
"What needs to be provided for identity verification?",
"Is there a charge for transfers?",
"What do I do if my PIN was blocked?",
"How do I get my card active?",
"When I travel, can it automatically add money in certain intervals?",
"Can I make transfers before identity verification?",
"Can I possibly change my currency to another?",
"What forms of ID should I use for verification?",
"Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?",
"How long will my most recent transfer take to go through? The recipient needs the money urgently.",
"Will topping up by transfer lead to a charge on my account?",
"To add money to my account, what currencies can I use?",
"How can I top up by card?",
"How does a bank transfer for topping my account work?",
"How do I access the option to top up?",
"How long does it take for a cheque to post to your account?",
"How much does currency exchange cost?",
"how many uses are the disposable cards good for?",
"How do I shut down my account and get out of this company?",
"Will you assess me more fees if I top up with an international card?",
"Where do I find how to top off with a check?",
"Can I change my name? I am not married.",
"Am I able to Top Up with Apply Pay?",
"Is there a fee for topping up a card?",
"Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!",
"Can I withdraw money from another bank and transfer it into my empty account?",
"How long will it take to transfer from europe?",
"Which foreign currencies do you accept for adding money?",
"how long til my cash out goes through?",
"Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.",
"Should my top-up be completed by now?",
"Do charge fees for transfers?",
"How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.",
"My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?",
"Can I use this app to change dollars into euros?",
"What do you demand for identity verification?",
"What is this charge on my account for a cash withdrawl?",
"Can a transaction be cancelled?",
"What's the process for topping up my card?",
"How much will I be charged for exchanging foreign currency",
"My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?",
"What ATMs is the card okay to use at?",
"I tried to top up. Why was it denied?",
"What kind of charges should I expect to exchange currencies?",
"I found my old card. Can I link it back into the app?",
"Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.",
"Are there any fees for top ups?",
"Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?",
"Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.",
"What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!",
"How do you check my identity?",
"How much does it cost to exchange my balance into a foreign currency?",
"How long will it take to deliver something to US?",
"Where can I withdraw money from?",
"Where can I withdraw money from?",
"If I was mugged and lost everything, how do I access my account and app?",
"What US credit cards do you accept?",
"Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?",
"What should I do to top up using my Apple Watch?",
"I don't understanfd how to top up",
"Can you tell me how to close my account?",
"Can I have my account add money automatically in certain intervals?",
"Where can my card be used?",
"I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?",
"Can you help with a transfer to an account",
"How long should I have to wait before I see the transfer in my account?",
"I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!",
"what is the price of a transfer?",
"I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up."
] | 76 |
What are the age requirements for service? | [
"How old do you need to be to open an account?",
"What does my daughter need to open an account?",
"Is it possible for me to set up separate accounts for my kids?",
"Can my children have their own account?",
"What is minimum age for an account?",
"I want to open an account for my children",
"What about my children?",
"What is the minimum age required to open an account with your service?",
"How old do we have to be?",
"will i be able to open an account for my daughter",
"How many years old do I have to be?",
"I would like an account for my children, how do I go about doing this?",
"How young can someone be in order to open an account?",
"Do you have to be 18 to make an account?",
"Do you guys have any age restrictions?",
"How old does my daughter need to be to have her own account?"
] | [
"I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?",
"What type of deposits do you accept into my account?",
"What steps do I have to take to change my PIN?",
"Can you explain your exchange rates basis?",
"Where is the top-up verification code located?",
"Where can I edit personal details?",
"Is their a fee for top ups?",
"How many transactions can I make on my disposable card?",
"On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.",
"I'm waiting for the ID verification to go through still, so is it too soon to use my account?",
"What is the charge to make a transfer",
"I have to verify my identity. What do I need to do?",
"I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?",
"I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?",
"I need to get visa and mastercard",
"Is it necessary to verify my top up?",
"help me find the top-up card's verification code?",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"What is the handling fee for transfer?",
"Is there a limit on auto top-up?",
"What should I do after I've moved and need to update my personal details?",
"What's the process of changing from GBP to AUD?",
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",
"I am travelling for two more weeks but really need to change my PIN asap. What do I do?",
"What card or currency can I use to pay?",
"I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?",
"Which credit card top-ups do you accept?",
"Which ATMs accept this placard ?",
"What is the maximum transactions I can use on a disposable card?",
"when i travel can it top up automatically",
"I just tried to top-up and now I'm getting an additional verification message, why?",
"What countries are you located in?",
"When exchanging, how much are the rates?",
"Which fiat currencies are supported?",
"On what do you base your exchange rates?",
"I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!",
"where can user find pin?",
"Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?",
"Which fiat currencies are compatible for exchange and holding?",
"Where do I find the auto top- up?",
"What does a transfer cost?",
"What currencies can I hold money in?",
"Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?",
"Why do you need to perform identity verification?",
"I need to make a transfer, what will the fee be?",
"Where can I find the top-up verification code?",
"Do you limit my top-ups?",
"What fiat currencies are supported for holding and exchange?",
"Am I able to get a card in EU?",
"Can I get an auto Top-up?",
"Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?",
"I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.",
"How do I make my top up complete?",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"How do I go about ordering a new bank card?",
"Are there topping up fees if I have to transfer?",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"I want to top up by card, what do you support?",
"How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.",
"Can I change or hold different currency?",
"How long is the wait for a US transfer?",
"What value can I get for my currency?",
"Can topping up be automatic?",
"Can I do a SWIFT transfer?",
"Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.",
"Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.",
"What do I need to do to activate my new card?",
"What is the procedure for getting another card?",
"Why can't I top up?",
"Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?",
"When will I get my money? It's been too long.",
"What is the limit to number of transactions I can do with a disposable card?",
"Can you tell me when the transfer will be completed?",
"can i get a virtual card",
"If I am overseas, how do I change my pin?",
"What businesses accept my card?",
"Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.",
"Hi, I have an apple watch. How do I use it to top up my card?",
"Where can I receive my card?",
"I would like to make a transfer. How much does it cost?",
"What exchange rate do you use?",
"I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?",
"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"Is exchanging currencies one of your app services?",
"When will my account receive the money?",
"details need to be modified",
"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",
"What kind of fees will I pay when I transfer?",
"What stopped my transfer, from being accepted?",
"Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.",
"I need assistance activating my card?",
"Can you tell me what I need to do to have my pin changed?",
"Where can I find how to change my name?",
"Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?",
"Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.",
"How can I order a card?",
"Can I have it delivered on the date I need it delivered?",
"What kind of ATM's can I use?",
"Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.",
"How long will this take to get to me?",
"The exchange rates are?",
"how do I link an old card?",
"Why does my identity need verification?",
"Where is my top-up verification code?",
"I want to change my PIN - do I need to be in a bank?",
"Do you accept credit cards from the US",
"what is the correct exchange rate for getting cash",
"How do I use the top up app with my apple watch?",
"You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.",
"At what ATMS am I able to use the card?",
"How many times can I use my disposable card?",
"Is there a way I can get a Visa card?",
"If I need to transfer something quick from China, how long does that take?",
"My card expires soon, will you send me one automatically?",
"What do I do when my card expires?",
"What can I do to verify my card?",
"What countries will my card be supported in?",
"How long does it take for a refund?",
"I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?"
] | 76 |
I am 16 and just started working at McDonalds can I deposit my checks at your bank? | [
"DO I have to be 18 to open an account?",
"How old does one need to be?",
"My daughter needs to open account.",
"Could I open an account for my children?",
"May I get an account for my daughter?",
"How old do my kids need to be to open an account?",
"What age do my kids need to be to use your service?",
"I am only 17. Can I make an account?",
"How old does my daughter have to be to open an account?",
"Can my teenager have an account?",
"My son has just turned 13, is he old enough for an account?",
"Am I able to open an account for my children?",
"Is it possible to open an account for my children?",
"How old does my kids need to be to open an account?",
"How old do my kids need to be to use your service?",
"How old can one use your service?"
] | [
"I got a strange fee when I used the ATM.",
"What ATMs take this card?",
"I couldn't get cash at the atm",
"I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?",
"Is there a list of where I can use my card?",
"Why is my last cheque deposit taking so long?",
"I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.",
"I need to know why a money transfer is available.",
"Is my pending cash withdrawal processed?",
"Online banking is not showing my cheque or cash deposit so the balance is incorrect.",
"I don't know if I made this payment on my card.",
"Am I able to change my PIN at certain cash machines?",
"Which ATM's am i able to change my PIN?",
"You accepts my card?",
"I would like to know how to work out where my funds came from?",
"What is this cash withdrawal on my statement?",
"How do i transfer money using my credit card?",
"What do I need to do for the card activation?",
"Is the fee with my cash withdrawal a mistake?",
"Does it cost to top up my card?",
"I need to know if you will accept my credit card.",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"I need the source of my funds verified. How do I do this?",
"May I choose between Visa and Mastercard?",
"My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.",
"I need to know how much it costs to transfer funds.",
"How long do card transactions take to clear?",
"Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"How do I use my card to top up?",
"I anticipate getting a Visa card",
"I'm trying to take money from my account but its not letting me. Help!",
"I need to activate my card can you do that now?",
"How can I get my card out of the ATM?",
"I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?",
"Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.",
"Where is the transaction I made to a friend?",
"A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.",
"Help me use American Express to add money to the account.",
"My card wont work at an ATM",
"I was checking my statement and I think one of my card payments has reverted",
"I need assistance addressing a direct debit that I did not do myself.",
"I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.",
"I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.",
"When will my cash withdrawal show/",
"Can I change my pin at a cash machine?",
"Do I have to pick a creditcard brand?",
"The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?",
"Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.",
"Why can't I top up with a cheque?",
"How long does it take for a money transfer to show?",
"Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.",
"What do I do if I see a transaction on my card that I don't recall making?",
"Can I specify a day for my card to be delivered?",
"Can I electronically transfer funds into my account from my American Express?",
"Is it possible to receive a Visa and a MasterCard?",
"How can I pay for top-ups?",
"If my card payment isn't working what do I do?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?",
"Which type of card will I receive?",
"There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?",
"Where do I go to order my card?",
"Can I use my account before the identity verification is complete?",
"I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?",
"i was charged when i used a us issued card. why and what cards are free to use to add money",
"Is my new bank card on the way and is there a way to track it?",
"Which foreign currencies can I get transferred into my account?",
"I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?",
"I want to do a swift transfer",
"How do I order my card?",
"Why isn't my balance updating after depositing cheques and cash.",
"How can I order my card?",
"There is a direct debit transaction on my statement that I think is not mine. How do I remove?",
"How do I get Top Up to work in Apple Pay?",
"I just looked over my statement and I don't recognize the name of a card payment.",
"How long does a bank transfer take to show up in available funds?",
"i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.",
"How do I get my card active?",
"Does it cost anyting to get my own card?",
"Can I use any currency to add money?",
"Is there an extra fee for using an ATM?",
"My last name has changed and I need to update my account details.",
"Do I need to do anything special for my friend to send money to my account?",
"Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?",
"I can't get my card out of the ATM",
"My account shows that I made a cash withdrawal but I cannot remember doing so!",
"There's a cash withdrawal on my account that I didn't make",
"There was a direct debit transaction I have don't think should be there.",
"I need to make a transfer, what will the fee be?",
"I have a transfer waiting.",
"Do cash machines let me change my pin?",
"Do you accept any card and currency?",
"I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?",
"What ATMs will allow me to change my PIN?",
"When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?",
"Is there a fee when you pay with your card?",
"where exactly does money come from",
"Why is there a direct debit set up in my name?",
"Can I get my card expedited?",
"What do I need in regards to identification?",
"Why is my cash deposit not in my account?",
"How do I reverse a transaction on my account?",
"I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?",
"I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.",
"What is the procedure for depositing a virtual card",
"How can I use my credit card to transfer money?",
"I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?",
"I am concerned about the security in my account and would like to make a dispute.",
"Can I pay with my card anywhere?",
"Where can I use this card?",
"Help me verify my identity.",
"I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?",
"Some cash was missing at ATM.",
"I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?",
"I didn't withdraw cash but I see that transaction on my app",
"I need my payment in another currency",
"How long does it take for a cash withdrawal to show?",
"How do I go forth on verifying my identity?",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"Do you know where my card will be accepted?"
] | 188 |
Is there a possibility to open an account for my sons and daughters? | [
"How many years old do I have to be?",
"Could my daughter open an account?",
"What is your age limit?",
"How old does my kids need to be to open an account?",
"I am only 17. Can I make an account?",
"Can I start an account for my kids?",
"As my kids get older are they able to get set up with their own accounts?",
"Is there an age limit to open an account",
"Would I be able to get an account for my child?",
"What is the process for setting up and account for my child?",
"How old can one use your service?",
"How old do I need to be?",
"I'd like to open an account for my children. How can I do that?",
"Could I open an account for children?",
"What does my daughter need to open an account?",
"Whats the minimum age to have an account"
] | [
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.",
"How do I verify the source of my funds?",
"If I top-up by using a trasfer are there charges that applied?",
"What types of fiduciary currencies are supported for tenure and exchange?",
"Can I top up by cheque?",
"What fiat currencies do you allow exchange with?",
"Can I request a physical card?",
"What ATMs can I use this card?",
"Do you have any restrictions to my top-up?",
"I would like to know if you use Visa or Mastercard.",
"What happens with the duplicate charge in my account?",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?",
"Is there a fee for topping off by transfer?",
"Can I change my PIN without going to a bank?",
"I'd like to have extra cards. Will I have to pay for that?",
"what are the steps to activate my card?",
"can i use both visa and mastercard",
"I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?",
"What do I need to do to receive my payroll in the account?",
"Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.",
"There are transactions that I did not make on my account, I think someone has my information.",
"What do you require to verify someone's identity?",
"What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?",
"How can I add a new card?",
"Can you please help me with this exchange? I am trying to get crypto and the app won't let me.",
"Help! In the app there is a direct debit that I don't remember.",
"Do you offer SWIFT transfers?",
"Will I need a new card or can I put my old card back into the app?",
"I will be traveling and want money to be added automatically in certain intervals. Is this possible?",
"There is money missing from my account.",
"What type of ATMs accept this card?",
"What us the fee to transfer money from my bank?",
"Should I complete my security verification before I can use my account?",
"The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?",
"Is there a way to see my money's source?",
"What should I do to verify my identity?",
"My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"Please assist me in activating the card.",
"why and how soon do I have to have proof of identity to you?",
"Using Google Pay, can I top up?",
"What steps do I have to take to activate my card?",
"How would I go about getting a second card?",
"I would like to have a Mastercard.",
"What do I do for the identity check?",
"Is it possible to top-up automatically?",
"How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.",
"I need to verify my source of funds",
"Can you tell me how to link one of your cards that I already have?",
"Can I change my PIN without going to a bank branch?",
"I would like to verify my source of funds.",
"Will I be charged for receiving money?",
"Can I use my social security card as a form of identity?",
"I live in the US and I would like to get a card. How do I go about getting one?",
"How can I top-ff my account using my Apple Watch?",
"I need to change my personal details in my account.",
"How much do I have to pay if I want to transfer money?",
"I cant transfer money into my account",
"I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.",
"What do I need to do to exchange my money?",
"Why can I not do a transfer to a beneficiary?",
"I tried to deposit a cheque into my account and it is not letting me.",
"I already have an account. Why can't I use it unless my identity is verified?",
"How will I receive my PIN?",
"use my credit to add money",
"I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?",
"Will filling stations accept my card?",
"Can I get a physical card through this app?",
"Are there any fees for top ups?",
"Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.",
"As far as courtries go which ones are supported?",
"which kind of documentation do I need for identity check?",
"I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?",
"Are cards from the US accepted?",
"I would like to know how I can verify my Identity.",
"The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?",
"I wasn't able to do a transfer to an account",
"Where can I get my card at?",
"For the first time I got a fee on my account. How do I know when you charge these fees?",
"What currencies can I not hold many in, if so what are they?",
"What currencies do you offer?",
"Can you please explain how to transfer money using the bank transfer process?",
"Can I see the source of my available money?",
"Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!",
"Can I be topped up once I hit a certain balance?",
"What value can I get for my currency?",
"Is it possible to edit my personal details on the app?",
"I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?",
"How many cards am I allowed?",
"Is there anyway to use a cheque to top up?",
"Can I have one of the virtual cards?",
"I got a cheque that I want to top up with?",
"How to decide if I get a Visa or Mastercard?",
"Do you need to know my first and last name?",
"I need more assistance with how to activate my card.",
"I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?",
"If I want to top up, can I use Apple Pay?",
"I need the source of my funds verified. How do I do this?",
"I see a direct debit that isn't mine? How can I get my money back?",
"If I started the Bank transfer from Europe, how long will the process take to complete?",
"Why hasn't my return cleared my account?",
"I need to withdraw money. Where can I do that?",
"Are there any top-up limits that I must follow?",
"How do i authenticate a top-up card?",
"Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.",
"Which locations can I withdraw money from?",
"Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.",
"Can I use your app to exchange between USD and GBP",
"Is there any fees for top ups?",
"Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?",
"Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?",
"My money is all gone. What ways are okay to add money to my account?",
"What do I do to verify my source of funds?",
"Please, tell me why I can't have the funds I deposited a week ago? I need the money now.",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"When can I expect my card? I live in the US.",
"What is the process for activating my card and using it?",
"How long does it take for an international transfer into my account?"
] | 133 |
Is there an age limit to get an account? | [
"How old do you need to be to open an account?",
"Can I open a bank account for my newborn baby?",
"How do I open up an account for my child?",
"Do you have a children account available?",
"How many years old do I have to be?",
"What is the youngest someone can be to open an account?",
"At what age can my children use your service?",
"I have kids and I'm curious at what age could they start to use your service.",
"Can my 19 year old daughter open a savings account at the bank?",
"How old do you have to be?",
"How old do I need to be?",
"How can I open an account for my children?",
"Can I get an account for my son?",
"What is the appropriate age for my child to be able to open an account?",
"What is the age to open an account?",
"I would like to get an account for my child."
] | [
"How can I request cash back? The ATM gave me the wrong amount that I've been charged though...",
"I need to deposit money to my account",
"How many times can I use my disposable card?",
"My card is about to expire. What do I need to do?",
"How long do card transactions take to clear?",
"My card is no longer lost. How do I enter it back into the app?",
"My funds are low, can I auto top up?",
"Where can I receive my card?",
"Where do I have access to a virtual card?",
"I cannot seem to buy something online with my card? the payment comes back, what's going on?",
"I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?",
"How long does it take to recieve my new card?",
"How do I make my card show up in the app?",
"Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?",
"Does the auto top-up have any limits?",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"Do I get any sort of discount on volume for a lot fo currency exchanges?",
"I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?",
"How much are the fees for adding funds using an international card?",
"My card's expiring a month from now, should I place an order for the new card?",
"A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?",
"How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.",
"Where do I verify my identity?",
"How long will it take for my money to be deposited?",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"Why is my disposable virtual card being denied?",
"How is my money transferred to the account",
"Am I able to choose my card?",
"My American express is experiencing a problem with apple play with top up, can you fix it?",
"Are there any fees to get additional cards?",
"I just saw a fee on my account. When do these get charged?",
"The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.",
"Can I use a different bank ATM than my own?",
"Can I get a Visa or does it have to be something else.",
"Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?",
"I recently reported my card as missing/lost, and I just found it. Can I still use it?",
"Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.",
"Can I use this app to exchange currencies?",
"What ATMs can I use my card at?",
"How do I freeze my card? I think someone is using it to make a bunch of online transactions.",
"What is this fee showing up in my account for?",
"I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?",
"I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.",
"What is the procedure for getting another card?",
"How can I dispute a direct debit charge on my account?",
"Can I use my card in another institutions ATM?",
"I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.",
"How do I get my card on the app?",
"How do I go about exchanging currencies with this app?",
"What is the highest limit for Auto Top?",
"Are there any charges for using a bank card to top up",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"When my card expires, will I get a new one mailed to me?",
"I need to find out what is the limit for top-ups.",
"When will I have access to my pin number?",
"How long should it take for a transfer to go through? I have been waiting a while.",
"I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?",
"Is there any place I cannot use my card?",
"I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?",
"how come when i asked for 100 it only gave me 20.00 in the app",
"How can I top-up my card?",
"Can I use my virtual card to complete transactions for memberships?",
"I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.",
"Why can't I buy cryptocurrency on the app?",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"Can I activate my card?",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"I'm out of money, can I add money with my bank?",
"What kind of currencies can I use to add money?",
"How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?",
"Are there any restrictions on where I use this card?",
"How do I unblock my pin after entering it wrong too many times?",
"Are there a certain amount of transactions i can do with one disposable card?",
"In what ATM can I change my pin?",
"What are the acceptable currencies for adding funds?",
"My card will expire soon, do I need to order a new one?",
"I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?",
"How long does it take for a cash withdrawal to show?",
"Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.",
"I need to transfer to my account and cant.",
"How do I top up?",
"How do I get my card into the app?",
"How do I get my card to work?",
"Do i have to top-up with my credit card before I can transfer?",
"What are the steps for depositing cash into my account?",
"Can you tell me how to get my card on the app?",
"Do you offer multiple cards for the same account?",
"How many purchases can I make with one disposable card?",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"Do I need to verify my identity?",
"Where do I request another card?",
"is there something blocking me from making transfers",
"how many transactions can i make with a disposable card",
"the transfer to an account wasn't allowed is there any other way for me to do it",
"May I transfer a cheque into my account?",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"How do I add an existing card to the app?",
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"What is the max amount of disposable cards I'm allowed.",
"How do I report possible fraudulent activity on my account?",
"Can I choose between Visa and Mastercard?",
"Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.",
"What do I need to do in order to use my card I just got?",
"Can I get the Mastercard?",
"Is it possible to top up by card?",
"Is there a fee for using a European bank card to top up?",
"How do I go through the identity checks?",
"is there a fee for a transfer? if so how much will it be?",
"I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!",
"I entered the wrong pin too many times and now I think it's blocked. What do I do?",
"how to get card pin?",
"Is it possible to receive a Visa and a MasterCard?",
"How long does a payment usually show as pending? Is it normal that mine is still pending?",
"Can I have more than one card?",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?",
"Are there any charges for receiving money?"
] | 49 |
what is the age limit for opening a new account | [
"I'd like to open an account for my children. How can I do that?",
"Is it possible to open an account for my children?",
"How many years old do I have to be?",
"Can my 8 year old grandson open an account at the bank?",
"I want to open an account for my children",
"How old can one use your service?",
"Do you guys have any age restrictions?",
"How young can I be to open my own account?",
"What age do I have to be?",
"What is the minimum age limit?",
"DO I have to be 18 to open an account?",
"If I want my son to have his own account is that possible?",
"Is there an age limit to get an account?",
"What is the youngest someone can be to open an account?",
"At what age can I open an account?",
"Can I get an account for my son?"
] | [
"Is it acceptable to use either Visa or Mastercard?",
"What steps do I do to transfer money using my credit card?",
"My last name has changed and I need to update my account details.",
"I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?",
"Is it possible to use Apple Pay to put money in my account?",
"If I want to can I set up a new PIN?",
"What currency can I use to add money?",
"How do I get another card",
"Do you give out Visa or Mastercards?",
"Will I be charged a fee to top up using a debit or credit card?",
"My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?",
"Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money",
"Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.",
"What ATMs accept my card?",
"Can I get another card?",
"how do I get my card to show in the app?",
"Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?",
"How long do I have to wait for my transaction to be completed?",
"At which ATMs can I use this card?",
"Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!",
"How long does a transfer take?",
"Can I use my account without verifying my identity?",
"Do I need a photo ID to activate a my new card?",
"Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!",
"I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?",
"How long will it be to get this new card?",
"How long does it take for a cash withdrawal to show?",
"May I transfer a cheque into my account?",
"How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move",
"What do I do about a debit on my account that I didn't make?",
"How do I get my card to work?",
"Where should I withdraw money from?",
"I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?",
"To receive money are there charges?",
"If I need more cards, are there any fees?",
"Can I top up with cash",
"I may no longer need GBP, but instead I will need AUD, how can I go about making this change?",
"When will the transfer go through?",
"Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?",
"How long until my transfer will be available to me",
"I thought it was free to make a withdrawal. So how much does it cost now?",
"I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.",
"What can I do to verify my identity?",
"I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?",
"I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.",
"How do I update the PIN on my account?",
"Will I be sent a new card before mine expires?",
"Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?",
"I need a new login code",
"What are the restrictions on auto top-up?",
"What currences are available for exchange?",
"My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?",
"How much is ok for me to top up with?",
"When my card expires, will I get a new one mailed to me?",
"how do I top up my money automatically",
"When using a US card, what is the cost for a top up/off?",
"Can you tell me how to top up on my card?",
"Is there a limit to using a disposable virtual card?",
"how do i add money from my amex card to top up",
"What do I have to do to activate my card?",
"What steps can I take if someone else is using my card?",
"Which one are you? Visa or Mastercard?",
"why didnt a transfer to my account process",
"Am I limited on the amount of disposable cards I can possess?",
"What fiat money can I used in the exchange and holding?",
"What do you need for my identity check?",
"Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?",
"I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?",
"What happens if my card expires?",
"How do I get my card into the app?",
"I need to order a new virtual card, how do I do that?",
"When the time is right will this automatically replenish my balance?",
"I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?",
"Do i have to top-up with my credit card before I can transfer?",
"is there a limit on top ups",
"How long do I need to wait til my top up isn't pending?",
"When will the cash that I put in the ATM be cleared from pending status?",
"How long will my most recent transfer take to go through? The recipient needs the money urgently.",
"I need to find out what is the limit for top-ups.",
"I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.",
"How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move",
"What is the time frame for a transfer from the US?",
"How does identity check work?",
"Do you have to order a new card before your current card expires?",
"Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.",
"Which ATM's will accept my card?",
"i tried to transfer cryptocurrency into my account but was denied",
"The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??",
"I would like to activate my card what do I need to do?",
"For the identity check, what kind of documents do I need to have?",
"What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.",
"Will filling stations accept my card?",
"I am interested in a Visa or Mastercard. Do you offer them?",
"Can you help me to quickly cancel a transaction I accidentally did to the wrong account?",
"I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?",
"I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?",
"What fiat currencies can I use for holding and exchanging?",
"Can I use my card in another institutions ATM?",
"How many days does it take for a transfer to go through?",
"Which forms of currency are accepted?",
"After I make a payment, how long will it be before it transitions from \"pending\" to complete?",
"Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.",
"with what can I verify my identity?",
"I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?",
"What kind of currencies can I use to add money?",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"How do I add money to my card?",
"I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"How do I reverse a transaction on my account?",
"Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"How do I get my card?",
"I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"How do I know when my card will expire?",
"How do I know where I can use my card?",
"What's the process for exchanges?",
"How can I find a way to transfer money without it being rejected?"
] | 605 |
Is my daughter eligible to open an account? | [
"I need to set up an account for my daughter, how would I do that?",
"How old do you need to be to use the banks services?",
"Am I allowed to get an account for my daughter?",
"Can I open an account for a child?",
"If my kids wanted to use your service how old would they have to be?",
"Am I able to open an account for my children?",
"What are the age requirements for opening an account?",
"How old must I be to open an account?",
"Can I open a bank account for my newborn baby?",
"How old do you have to be to open an account?",
"How many years old do I have to be?",
"How old do you need to be to have an account?",
"What is the appropriate age for my child to be able to open an account?",
"I would like to get an account for my child.",
"I'd like to open an account for my kids can I do that?",
"How old do I need to be to open an account?"
] | [
"i tried to transfer cryptocurrency into my account but was denied",
"Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.",
"How do I verify the source of my funds?",
"I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.",
"How do I find the code needed in order to verify my top-up card?",
"In the exchange and holding, what fiat is allowed?",
"Can I activate my card with the app?",
"I cannot make a transfer to another account.",
"Where is my top-up verification code?",
"I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?",
"Can I get a card even though I live in the US",
"What will happen if I want to add money using an international card? Will I run into any fees?",
"If I lost my phone, can someone use my account?",
"Do i have to wait to get the pin or can i set up a pin",
"Can you tell me which cards and currencies are supported?",
"I want to change my pin number from an ATM. Is this possible?",
"I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.",
"A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?",
"Is there a reason why my account isn't updating because I used a check to balance my account?",
"When will the transfer go through?",
"Someone might have access to my card! There are some strange payments showing up on my account. What do I do?",
"is there a fee for a transfer? if so how much will it be?",
"Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?",
"I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"how long until a cash withdrawal will show on my account",
"A WD was just made on my account, but it was not me and I still have my card. What to do?",
"Can I reactivate a card?",
"I would like to get help from someone with activating my card.",
"Why doesn't it work when I use American Express to try to add money to my account?",
"Hey, I have my card, how do I get it to show in the app?",
"Where do I have access to a virtual card?",
"why would i be declined if i had money iin my account",
"I have to verify my source of funds.",
"How do I find out how or where this transaction on my account came from?",
"I'm not sure what I need to verify my identity.",
"What is the verification process for a top up card?",
"I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?",
"Can I get a real card?",
"Can I have a supplementary card?",
"Will the transfer show up in my account soon?",
"Help! In the app there is a direct debit that I don't remember.",
"I need to verify my source of funds",
"Is there restrictions on where I can use my card?",
"How do I see my updated balance after I make a cheque or cash deposit?",
"How long does it take for a transfer to reach my account?",
"Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.",
"Can I get a card despite the fact I'm not in the UK?",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"How do I unlock my account after typing in the wrong PIN too many times?",
"Is this card available to United States Residents?",
"When will the transaction post to my account?",
"do the details of my profile have to match my documents",
"I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?",
"How many different cards can I have for my account?",
"Is it possible to get a physical card?",
"How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.",
"How long should I have to wait before I see the transfer in my account?",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"Can I order a new card? Mine is about to expire.",
"What's the amount that I can top-up?",
"Why is my top up for my new account not instant",
"What ATMs can I use this card at?",
"The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?",
"How do I show this stupid system that this is really my identity?",
"How do I go forth verifying my top-up card?",
"Why does my account show as pending a cash withdrawal from the ATM that I have already made?",
"What do I need to do in order to get a new card?",
"Can I get a new pin number at any ATM using my card?",
"I might need to exchange between USD and GBP, is this possible with your app?",
"I want to use my card. How do I activate it?",
"can i top up from a usa credit card",
"With this app, will I be able to exchange currency?",
"Please verify my source of funds.",
"Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"Is it possible to order a card?",
"Please provide me a list of ATMs that accept my card.",
"What steps should I take before my card expires?",
"I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?",
"Am I allowed to use different currencies?",
"I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!",
"Which ATMs accept this bill of fare ?",
"I have an outgoing transaction",
"Is there a fee for adding funds with a credit card?",
"The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?",
"How do I check my security settings to allow contactless pay?",
"There is a suspicious cash withdraw on the account.",
"Am I limited to what ATM I can use my card?",
"When will my top-up process?",
"Where do I find my code to verify my top-up card?",
"What card types can I choose from?",
"How do I go about transferring money using my credit card?",
"Whats types of currency can I exchange?",
"Can I unblock my card using the app?",
"Where do you need to live to receive card",
"Do I need a disposable card?",
"Is my card accepted anywhere?",
"I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?",
"Now that I have my card, how do I connect it to the app?",
"How do I get an actual card?",
"places i can use the card",
"when will my transfer clear",
"Is it possible for me to top up with cash?",
"If I receive foreign currencies, am I able to exchange them on the app?",
"I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?",
"There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.",
"The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.",
"Can you tell me where I can withdraw money?",
"I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?",
"Can I choose between Mastercard and Visa?",
"Are there ATM fees?",
"What is the verification process for my card?",
"I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?",
"From what countries can I use this product?",
"Do you need my birthdate?",
"Can I have money in more than one currency in my account?",
"Will there be a charge for topping up by account with a SEPA transfer?",
"My credit card did not go through. Can you see if it has insufficient funds?",
"When do I receive my PIN"
] | 133 |
How do I set up an account for my children? | [
"What is the appropriate age for my child to be able to open an account?",
"Do you have any accounts for children ?",
"If I want to get an account for my daughter, can I do that?",
"What is the age limit?",
"At what age can a person open an account?",
"What is the age to open an account?",
"I have young kids. Can they use this service?",
"What is the age limit for an account?",
"What age do my kids need to be to use your service?",
"Whats the minimum age to have an account",
"What would the age limit be?",
"Is there an age limit to open an account",
"What are age requirements for opening an account?",
"How old do you need to be to open an account?",
"Can I open up an account for my child?",
"Can my children have their own account?"
] | [
"Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.",
"How man currencies can I hold?",
"I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"Why has my account balance not changed after depositing a cheque?",
"Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home",
"Am I permitted to have a spare card?",
"I need to order a new virtual card, how do I do that?",
"Where do I find PIN for my card?",
"Is my country's currency supported by your system?",
"How do I get my virtual card?",
"How to receive the actual card",
"If I need more cards, are there any fees?",
"A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?",
"What is the most efficient way to activate my new card?",
"Can I use my account without verifying identity?",
"My salary is in GBP, do I need to exchange it before putting it into my account?",
"can i top up from a usa credit card",
"My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?",
"How do I obtain a disposable virtual card?",
"I need to withdraw money. Where can I do that?",
"How can I see where my money comes from?",
"Can you tell me when my money transfer will go through",
"I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?",
"If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?",
"How do I access the option to top up?",
"How much does it cost to top up by transfer?",
"I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?",
"Can I write a cheque to top up?",
"What are my options for holding money in multiple currencies?",
"Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.",
"I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?",
"How much does a transfer cost?",
"This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?",
"I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?",
"I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?",
"How much does it cost to exchange my balance into a foreign currency?",
"Please tell me the steps to verify my identity.",
"Will I be charged any fees if I want to add money with an international card?",
"Can I change my information?",
"If I were to use a European bank card for a top up, will I incur a charge?",
"where do you have locations at",
"Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.",
"What has to be done to verify my identity?",
"My source of funds need verified.",
"How do I delete my account now",
"How can I fix this? There is a double charge on my account.",
"Can someone assist me with activating my card?",
"How do I request the PIN?",
"Where do I obtain my virtual card?",
"How do I get my disposable virtual card to work?",
"How can my new card be renewed?",
"How do I make my top up complete?",
"Can I choose between Visa or MasterCard?",
"I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?",
"Where do I look for cash top up?",
"Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this",
"Are there topping up fees if I have to transfer?",
"Where is my card?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"Where do I get a virtual card?",
"Can I use your app to exchange between USD and GBP",
"Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.",
"Is there a reason why there is an extra £1 charge on my account?",
"The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?",
"How do I obtain a second card?",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives",
"Is it possible for me to top up with cash?",
"My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?",
"Can I use American express with apple pay? Why does it make my top up not work?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"How can I tell where my funds came from?",
"Can I use cash to top up",
"Where is my cash deposit in my balance?",
"I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?",
"How much is it to receive money?",
"Is there a way I can have a mastercard?",
"I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!",
"How will I know my pin number?",
"How long does it take to authorise a payment?",
"Why is there an uknown charge showing on my account?",
"what do i need to have with me to activate card",
"can i use check to top up",
"how do i add money with my apple watch",
"If I make a top-up are there charges applied?",
"Can I use this app to exchange between dollars and pounds?",
"who do I talk to, to cancel a transfer?",
"What should I expect to be charged on a SEPA transfer?",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative",
"How long does it take for a transfer?",
"Why was my card charged when topping off my balance but it's not showing up in my wallet balance?",
"Is there a fee for transferring money",
"Do I need to choose GBP to get my salary deposited properly?",
"Can I use my account before the identity verification is complete?",
"My account is devoid of funds. Am I permitted to submit additional money via bank transfer?",
"How do I activate a card I received?",
"Where can I withdrawal my money?",
"What do i have to do to change my name?",
"Where did my deposit for my source of funds come from?",
"What are eligible holding and exchange currencies?",
"How long do I need to wait to see an update after I make a bank transfer?",
"Is there a way to set up an auto top-up?",
"I'm interested in getting a card. How does one go about doing that?",
"How to modify my details.",
"How can I know where did my funds come from?",
"Where is my cash deposit?",
"How do I receive my physical card",
"How can I exchange USD and GBP in the app?",
"Can I find the origination of my funds?",
"If I need to cash foreign transfers, how does that work?",
"This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.",
"Is there a fee for using a European bank card to top up?",
"At what ATMS am I able to use the card?",
"I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?",
"Where do you guys acquire your exchange rate?",
"How can I edit my personal details in the app?",
"How can I dispute a direct debit charge on my account?",
"I received my card, how do I get it to show in the app?"
] | 133 |
May I get an account for my daughter? | [
"I have young kids. Can they use this service?",
"Is there an age limit to get an account?",
"Do my kids have to be a certain age to use this service?",
"Can I open a bank account for my newborn baby?",
"How old must I be to open an account?",
"Do you guys have any age restrictions?",
"Do you have a limit for someone's age?",
"Can I open an account for a child?",
"Do you offer account services for children and teens?",
"Do you have any age limit?",
"Do you have an age requirement when opening an account with your service?",
"Hold old do my kids have to be to use the service?",
"Am I able to open an account for my children?",
"What age can sign up for services?",
"My daughter needs an acount.",
"As my kids get older are they able to get set up with their own accounts?"
] | [
"A cheque deposit hasn't posted to my account, when will my balance update?",
"What is my identification used for?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"My card is very close to expiring. When can I order a new one and how do I do so?",
"Is it possible to top up by card?",
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"Which card would I get, Visa or Mastercard?",
"May I order another card?",
"Can I link an existing card?",
"I need a disposable virtual card, how do I get one?",
"Would you give me a mastercard and visa?",
"How long does a check take to show up in the account balance?",
"Will it automatically top-up or do I need to do that manually if there isn't much cash left?",
"i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.",
"Where do I go if I want to link my new card?",
"I would like to have assistance with activating my card.",
"Can you tell me how to top up on my card?",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"Do you have any fees if I want to add money using an international card.",
"Are there any charges for using a bank card to top up",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"Please help me regarding a direct debit in the app that I don't recognize.",
"I'm interested in getting a virtual card. How do I get one?",
"what is my monthly spending limit because i was refused my money at an atm",
"How can I order my card?",
"How do I obtain a disposable virtual card?",
"Is it possible for me to top up with Google Pay?",
"I have money in a foreign account that I want to send to this account.",
"Where will I find my card?",
"Is there a way I can get my ATM card back from the machine?",
"What is necessary for the identity verification?",
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",
"How do i set up my credit card to send transfers?",
"I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?",
"I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?",
"Where can I use my card to pay?",
"Can I order a new card with the app?",
"Can I add funds to the card directly from my bank account?",
"Is there any place I cannot use my card?",
"How can I transfer money using my credit card?",
"What do I have to do to get a Visa card?",
"A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?",
"Can you give me information about verification code?",
"I need a second card, can I have more than one?",
"How can I request cash back? The ATM gave me the wrong amount that I've been charged though...",
"I am wanting to refill my card, is there a charge?",
"I am looking to get a Visa credit card, what must I do to achieve this?",
"So what about the card PIN?",
"How long does it take for the money to show up in my account?",
"Where is this card accepted?",
"Can I unblock my card using the app?",
"There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?",
"Why can't I transfer to an account?",
"I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.",
"How to order my card?",
"How do I freeze my account?",
"Will filling stations accept my card?",
"I am seeing in the App a diret debit that its not mine",
"What steps do I need to get another card?",
"How do I request a disposable virtual card?",
"I have a card that expires in the coming month, do I have to specifically ask for the updated card?",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?",
"What value can I get for my currency?",
"Where can I find an ATM?",
"How can I change my password?",
"I would like to know how I can verify my Identity.",
"I want to top my account by using a bank transfer. How would that work?",
"Is this where I order a virtual card?",
"How do I link to my credit card with you?",
"How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...",
"What do I do if the bank machine won't accept my PIN attempts anymore?",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.",
"Why does my account show as pending a cash withdrawal from the ATM that I have already made?",
"I see a charge on my account that I don't recall making. I feel like my account may have been compromised.",
"My source of funds need verification.",
"How man currencies can I hold?",
"What is the estimated wait time on a US transfer into my account?",
"Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.",
"Will this app allow me to exchange currencies?",
"I want a card, but I'm not in the UK- can I get one still?",
"I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.",
"I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?",
"Can I wait for you to send me a new card when mine's about to expire?",
"Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?",
"When can I expect to receive my card?",
"how soon will I see the transfer in my account?",
"There is a duplicate charge on my account.",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"How do I locate my card?",
"What is the extra €1 on my statement for?",
"Help my activate my card.",
"What can I use to verify my identify?",
"Please, tell me why I can't have the funds I deposited a week ago? I need the money now.",
"can i top up from a usa credit card",
"How do I go about getting a virtual card?",
"Can I link your physical card",
"Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.",
"I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?",
"How can I edit my personal details?",
"Do I have to use a bank approved ATM to withdraw money?",
"I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.",
"Do you know the process how to activate my card?",
"Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?",
"Where did this extra €1 fee on my statement come from?",
"What form of payments can I use for topping up?",
"How long will it take to verify my account?",
"What am I going to need in order to verify my identity?",
"Can I activate a card in the app?",
"I need to know where I can withdraw money.",
"I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.",
"Can I have a tangible form of my virtual card.",
"Will there be any charges for money received?",
"I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?",
"I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem",
"Is there a way to obtain a virtual card?",
"Where can i top my card for free?"
] | 133 |
What is the minimum age limit? | [
"How old do my kids need to be to use your service?",
"How old does my daughter have to be to open an account?",
"How old do I have to be to open an account?",
"Can my daughter open an account?",
"Do you have any accounts for children ?",
"What are the age requirements for opening an account?",
"how old do i need to be to get an account for myself",
"I would like to get an account for my child.",
"Could I open an account for my children?",
"How young can someone be in order to open an account?",
"Can I open an account for my offspring?",
"Can my 19 year old daughter open a savings account at the bank?",
"How old do I have to be?",
"Is there a possibility to open an account for my sons and daughters?",
"What are the age requirements for service?",
"How old must I be to open an account?"
] | [
"How can I unblock a blocked pin number for my account?",
"Are there any fees if I use a European bank card for a top up?",
"Is there a fee for topping up a card?",
"I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.",
"How long does it take for an international transfer into my account?",
"Can you please inform me of the restrictions for the disposable cards.",
"How can I top up my Google Pay?",
"I am paid by my employer in GBP; do I need to do anything in the app to indicate this?",
"How long does it take to get my money",
"After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.",
"How do I make a currency exchange?",
"How do I get my card active?",
"What's the procedure for getting a card?",
"How do I change my account details?",
"What is the charge for topping up a card?",
"What kind of cash machines would allow me to change my PIN?",
"Where do I go to update details?",
"how do i get into my account and edit my details",
"How long does it take for a transfer to be in my account?",
"How many days does a transfer from the US take?",
"What apps can I use to top up my account?",
"Which ATM's am i able to change my PIN?",
"Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?",
"How long do I wait for my PIN",
"What foreign exchange rate will I get on weekdays and on the weekends?",
"Help! I'm missing money, I deposited a cheque but its not showing on my balance.",
"Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before",
"There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.",
"I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?",
"Is there a fee for using a European bank card to top up?",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"Where's the button to top up with a cheque?",
"How long do I have to wait for a US transfer?",
"Can you help me get Top Up to work in the Apple Pay function?",
"What is this €1 fee in my statement?",
"What documents do I need to get together to verify my identity?",
"Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?",
"I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.",
"How many incorrect attempts cause card to be blocked?",
"When will I get my money? It's been too long.",
"Can topping up be automatic?",
"Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!",
"Under what condition will my payment revert?",
"What am i missing to verify my id?",
"How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.",
"What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"Can you tell me how to get AUD not GBP?",
"Where do I find the verification code for the card I'm topping up?",
"Is it normal to have to verify my top-up or is something wrong?",
"Do I have to do an identity check?",
"What would lead to my top up still pending?",
"Which cards are accepted for topping up?",
"What is the code I need to get into the app?",
"Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.",
"How long does a transfer stay pending?",
"How do I perform identity checks?",
"which kind of documentation do I need for identity check?",
"How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.",
"Is there a charge for topping up by transfer?",
"I would like some more physical cards, what is my limit?",
"How long does it take to recieve my new card?",
"What fiat currencies do you allow exchange with?",
"How long will a transaction to a friend take?",
"There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.",
"why do I need to show ID",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"Is it free to transfer money or is there a fee?",
"I used my card to top up but it's saying it is still pending. What does this mean?",
"Where is my card accepted?",
"What are the charges for receiving money?",
"What is the charge for using a Top up card in the US?",
"What is the process to change my PIN?",
"Which fiat currencies can I use through this app?",
"How long does it take transfers from Europe to complete?",
"how do i avoid charges in the future",
"Is there restrictions on where I can use my card?",
"What are the steps I need to take to cancel a transaction?",
"can I top up an apple pay?",
"If I need GBP instead of AUD what do I do?",
"If I make a top-up are there charges applied?",
"What are the steps for identity checks?",
"Can I have it be delivered at a certain time?",
"Can I wait for you to send me a new card when mine's about to expire?",
"How many days to deliver to a US customer?",
"Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?",
"what is the word?",
"What different currencies can I get?",
"Top up my card please, which y'all support?",
"Can I change my pin number at a cash machine?",
"How long do I have to wait for the transfer to be finalized?",
"can i top up from a usa credit card",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?",
"Is a SWIFT transfer okay?",
"is there a way to change name?",
"How long do card transactions take to clear?",
"Are you Visa or Mastercard?",
"I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?",
"Why am I not allowed to transfer money to my cryptocurrency exchange?",
"A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?",
"Which currencies do you handle?",
"Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?",
"Where do I find the top-up verification code?",
"How do i change my identity?",
"Can I use google play as my primary app to Top up?",
"What fees apply when using a card?",
"How do I top up with a cheque?",
"how many transactions can i make with a disposable card",
"What do I do if I can't get my card out of the ATM?",
"What do you charge to top up US cards?",
"Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.",
"What number of transactions can i do with one disposable card?",
"How long does it take for a transfer to reach my account?",
"Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.",
"How do I withdraw money?",
"Can I choose between Mastercard and Visa?",
"How can you assist me on topping up on bank transfers to my account?",
"Do cash machines let me change my pin?",
"What is the refund policy?"
] | 76 |
How old must I be to open an account? | [
"What is the process for setting up and account for my child?",
"How old does one have to be to have an account with the bank?",
"Do you have to be 18 to make an account?",
"What is the minimum age required to open an account with your service?",
"Is there an age limit for opening an account?",
"Is there an age minimum?",
"At what age can my children use your service?",
"Hold old do my kids have to be to use the service?",
"Can I make an account for my daughter?",
"Can my children open an account?",
"Is there a certain age I need to be?",
"What's the minimum age for opening an account?",
"Is there a minimum age for having an account?",
"Can I open a bank account for my newborn baby?",
"How old do I have to be?",
"Is there an age limit?"
] | [
"At which ATMs can I use this card?",
"I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while",
"What is the top-up limit on my cards?",
"How to a go about ordering a disposable virtual card?",
"When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"Can you tell me about why the account I have was charged an extra 1$",
"It appears my card expires next month, can I order a new one?",
"Help me use American Express to add money to the account.",
"How do I discontinue my account?",
"What am I supposed to do if the funds haven't show up from a transfer completed this morning?",
"do the details of my profile have to match my documents",
"is it just visa or can i also use mastercard?",
"Can I use this app to change money?",
"What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.",
"Which merchants accept my card?",
"Are there any top-up limits that I must follow?",
"What is the $1 transaction on my account?",
"If someone in a different country sends me money, do I have to pay a fee?",
"I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.",
"My card needs to be topped up.",
"Tell me if there are any top-up limits?",
"Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"I need my card soon.",
"Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"How can I unblock a blocked pin number for my account?",
"How do I active this card?",
"How long does it take to receive my card?",
"I want to get Visa and Mastercard",
"I would like to get a physical card, but I don't know how. Can you help me?",
"My card is expiring, how do I get a new one?",
"Can I change my PIN without going to a bank branch?",
"If I wanted to make a change from GBP to AUD what is the process?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"How many times can I enter a wrong PIN before it is blocked?",
"Can I get a new card with new expiration date in China?",
"Which cards do you guys support? I want to top up using my credit card.",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"What are the charges for receiving money?",
"How long does it take for me to get my pin",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"My salary is in GBP, do I need to exchange it before putting it into my account?",
"Can you make sure I get a MasterCard and not a Visa?",
"How much is ok for me to top up with?",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"For adding money, which currencies do you accept?",
"I need to verify my funds.",
"I got my new card but I am not sure if it need s activated and how?",
"What do I do to verify my source of funds?",
"I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?",
"How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.",
"Can this app help me exchange currencies?",
"What kind of ATMs would this card be accepted at?",
"How long will I have to wait for my new card?",
"If i want to change my pin number can I directly from an ATM?",
"How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...",
"I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!",
"Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.",
"My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.",
"My account is depleted. Can I transfer funds from another bank?",
"I would like to get a Visa card",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"If my card expires next month, will I need to order a new one?",
"What is the limit to disposable cards you can have?",
"Are there ATM fees?",
"Who should I talk to or go to resolve a duplicate charge on my statement?",
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.",
"Can I top up online?",
"Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.",
"Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?",
"If my card is going to expire this month, do I need to order a new one?",
"What do I do if I can't get my card out of the ATM?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?",
"My card is needed soon",
"I need more money in my account. Can I add more by transferring?",
"I want to use a European bank card for a top up. Must I pay?",
"How long do I need to wait til my top up isn't pending?",
"Can I directly deposit my salary to this account?",
"Is there a charge or discount if I use a European bank in a top up?",
"For what reason must I authenticate the top up?",
"Where do my funds come from?",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"Are there any limits to were my card is accepted?",
"What do I need to do for a PIN?",
"what is source of my funds, need to verify",
"Are there any charges for using a bank card to top up",
"Is there a charge for receiving money?",
"Am I supposed to verify my identity?",
"The expiration of my card is near, how do I order a new card?",
"Can I link another card to my account?",
"Where do I go to activate my card?",
"I want to do a cash deposit to top up. How do I do this?",
"This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.",
"My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?",
"What do I do after my card expires?",
"how to get card pin?",
"Does Apple Watch support the topping-off of my account?",
"Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?",
"If I need to top up with cash where should I look?",
"I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?",
"Once my card expires, what should I do?",
"Will I be charged if someone needs to send me money?",
"I'm interested in getting a card. How does one go about doing that?",
"Do I need to do anything special for my friend to send money to my account?",
"Where can I find an ATM?",
"I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?",
"How do I reverse a transaction on my account?",
"How can I transfer some money into a foreign account?",
"I got my card now, how do I make it show up in the app?",
"Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.",
"I want to add money but don't know what currencies you accept, can you tell me?",
"The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?",
"How do i change my identity?",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?"
] | 605 |
What is the age limit? | [
"Is there an age limit?",
"What is minimum age for an account?",
"How old do kids have to be to open an account?",
"Is there any age limit?",
"How do I go about setting up an account for my daughter?",
"What is your age limit?",
"Is it possible to open an account for my children?",
"I am 16 and just started working at McDonalds can I deposit my checks at your bank?",
"How old does my kids need to be to open an account?",
"Would I be able to get an account for my child?",
"Can my 8 year old grandson open an account at the bank?",
"What age do you have to be?",
"If I want my son to have his own account is that possible?",
"What is the minimum age required to open an account with your service?",
"Do you have any age limit?",
"Could my daughter open an account?"
] | [
"How long does it take for deliver to the US?",
"What exchange rate do you use?",
"I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?",
"What US credit cards do you accept?",
"How long will I have to wait for my new card?",
"I need more money in my account. Can I add more by transferring?",
"Is the 1 pound charge I can see an error or an incorrect entry?",
"How long does a transfer transaction take?",
"I no longer want to transfer funds, can we cancel that transaction?",
"How do I close my account, since I'm dissatisfied?",
"How long does it take for a money transfer to show up?",
"If I need to do a quick transfer from China, how long should I expect the transfer to take?",
"Can this convert money?",
"What is the number of transactions for one disposable card?",
"Can I activate my card?",
"after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?",
"how to activate card?",
"Is there a fee for topping off a US card?",
"How long does it take in Europe to do a transfer?",
"Can I have a Visa card?",
"When can I expect my refund?",
"What's the process to receive a second card?",
"I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?",
"I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.",
"Am I able to change my PIN at certain cash machines?",
"Can you please inform me of the restrictions for the disposable cards.",
"The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?",
"If I live outside of the UK am I still eligible for a card?",
"can I top up an apple pay?",
"I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?",
"i have tried everything to complete a transfer but can't, what should i do next",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?",
"Can I use my American Express stored in Apple Pay to top up?",
"For SEPA transfers, what kind of charge will be applied?",
"How can get a Visa card?",
"What do i have to do to change my name?",
"Can I space out how often money is transferred along my travels?",
"Do you have to order a new card before your current card expires?",
"I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!",
"If I'm getting my identity verified, what all do I need?",
"Will the system automatically update once there is no more money left?",
"How do I top up by card?",
"Which one are you? Visa or Mastercard?",
"How can correct Top up with the app to work correctly?",
"Will there be a charge for topping up by account with a SEPA transfer?",
"Can you tell me how to close my account?",
"Why would my beneficiary not be allowed?",
"Can I let other people have access to my account in order to top up?",
"What kind of currencies can I use to add money?",
"Who do I call to cancel a transfer?",
"How long does a card delivery take?",
"How long does it take for a transfer to show up in my account?",
"What is the system for determining the exchange rate?",
"I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.",
"Is there restrictions on where I can use my card?",
"How long until my friend receives my transaction?",
"How is the current exchange rate?",
"When will I get my card?",
"I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.",
"How long does it take for a refund?",
"How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"How do I shut down my account and get out of this company?",
"What do I do to Top up my card?",
"Will filling stations accept my card?",
"Hello, what is a virtual card and how do I get one?",
"Can I use a check to top up?",
"How long does it take for funds to come through the US to my account?",
"Are there any restrictions to where I can use my card?",
"What is the cost of a transfer?",
"My card expires next week. How do I get a new one?",
"When will my deposit post to my account?",
"What is this €1 charge?",
"I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?",
"why top up is not working even if I got my American Express in Apple Bay?",
"How long does the cash withdrawal take to pend?",
"Can I change my pin number at a cash machine?",
"Can I get a Visa from you?",
"I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?",
"When will my balance reflect a deposit?",
"How would I be able to make changes to my personal details?",
"How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.",
"how do i get into my account and edit my details",
"When my card expires, will I get a new one mailed to me?",
"My card is about to expire. Where do I get a new one.",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"I'd like to use cash to top up. How do I find that option?",
"how do you determine your exchange rates because one of yours was off when i got cash",
"Can it be delivered by a specific date?",
"When will my cash withdrawal show/",
"Can I withdraw money from another bank and transfer it into my empty account?",
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",
"How do I access the option to top up?",
"Will it take more than 3 days for my transfer to reach my account?",
"I found my old card. Can I link it back into the app?",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"What currencies do you offer?",
"How long will a transfer take from Europe?",
"Tell me what I should do after my card expires.",
"Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.",
"How long will my transfer stay pending?",
"Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.",
"How much do you charge for exchange rates?",
"Please let me know what currency I can use to top up my account?",
"I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!",
"I need to transfer something to China. It is urgent. How many days will it take to get there?",
"How do you decide what the exchange rates are?",
"Can I use cash to top up",
"Will a beneficiary not accept a transfer?",
"i entered my pin in wrong and got it frozen. how many tries do i have",
"Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!",
"What are the top up fees for using an European bank card?",
"What is this extra €1 fee about?",
"Are there restrictions on disposable virtual cards?",
"Is there a charge for topping up by transfer?",
"Can I use my salary for this?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"When shipped to the US how long is delivery time?",
"When do I receive my PIN"
] | 76 |
Can my children have an account? | [
"Is there an age limit to get an account?",
"What is the minimum age required to open an account with your service?",
"DO I have to be 18 to open an account?",
"Can my daughter open an account?",
"If my kids wanted to use your service how old would they have to be?",
"How do I set up an account for my children?",
"Is there a minimum age for having an account?",
"What age do I have to be?",
"How old do you need to be to open an account?",
"What's the youngest I can be to open an account?",
"What is the youngest someone can be to open an account?",
"How old can one use your service?",
"How old does one have to be to have an account with the bank?",
"What is your age limit?",
"Can I open an account for my offspring?",
"I would like to get an account for my child."
] | [
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"How does identity check work?",
"With this app, will I be able to exchange currency?",
"What do you need for my identity check?",
"With what currencies can I add money?",
"Now that I have my card, how do I connect it to the app?",
"I have a disposable virtual card. Is there a limit to how many times I can use it?",
"Can I get an actual card",
"Do I have a Visa card as an option?",
"Which ATMs accept this placard ?",
"So, my transfer is showing as pending, when will it actually go through?",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"I may need to exchange my USD for GBP, can your app do that?",
"When topping up by transfer, will I be charged?",
"How do I reset my password?",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?",
"When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?",
"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.",
"How do you verify an identity?",
"I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?",
"At what places accept my card?",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives",
"How do i authenticate a top-up card?",
"Can I top-up my google pay?",
"May I choose between Visa and Mastercard?",
"What ATMs can I use this card?",
"Please help me regarding a direct debit in the app that I don't recognize.",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"What should I do if I want to get another card for someone in my family?",
"I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?",
"What's the limit on total number of cards I can have?",
"How can I verify my source of funds?",
"I can't access my account.",
"What do I do if I find a debit charge that I know I didn't do in my billing statement?",
"What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.",
"Are US credit cards accepted?",
"The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?",
"Where can I withdrawal my money?",
"I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?",
"Do I get any sort of discount on volume for a lot fo currency exchanges?",
"Are you Visa or Mastercard?",
"Can I withdraw from any ATM?",
"I locked myself out of my account, how do I unblock my PIN?",
"I deposited some cash but it hasn't shown up in my account yet, what's going on?",
"hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.",
"More fees, this time for withdrawing my own cash. Why are you robbing me?",
"I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?",
"Where should I withdraw money from?",
"Do you do Visa or Mastercard?",
"Can I choose whether I receive a Visa or a Mastercard card?",
"Can you help me with proving my identity?",
"Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.",
"do I need to verify my identity before I can use my card?",
"Can I link your physical card",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives",
"How do I use the app to exchange currencies?",
"How do I get my card on the app?",
"can you tell me what cards and currencies you take?",
"How can I get the cash deposit to show up on my account?",
"If I need to make an exchange from USD to GBP, how can I do so in the app?",
"Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.",
"Do I get charged if I am receiving money?",
"Why is my card being declined when I try to do a top-up? How can this be immediately resolved?",
"What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.",
"Can I get some money exchanged?",
"What currences are available for exchange?",
"Is there a charge for transfers?",
"top up google pay, is it possible?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"what currencies can i exchange between on your app?",
"I want to change my PIN - do I need to be in a bank?",
"Are there any ATM's near me that accept this card?",
"Can I have a third card?",
"I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.",
"Top up my card please, which y'all support?",
"Are there any charges for using a bank card to top up",
"Can I get a new pin number at any ATM using my card?",
"I need money put into this account from another one.",
"How can I access my account when I have lost my phone?",
"What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.",
"How long do cheques take to post to your account?",
"When will my transfer process?",
"What us the fee to transfer money from my bank?",
"What type of ATMs accept this card?",
"Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.",
"At what ATM can I change my PIN?",
"What types of cards and money do you accept?",
"let me know how many disposable cards I can have?",
"Can I change or hold different currency?",
"I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.",
"Where do I go to verify my identity?",
"Please give me both Visa and MasterCard, is it possible?",
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",
"Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?",
"What are the rules for transferring to a beneficiary?",
"Where can I get my card at?",
"Transferred to account is not successful, help please?",
"I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?",
"Would it be possible to activate my card?",
"How many active transactions can I make with a disposable card?",
"Can I wait for you to send me a new card when mine's about to expire?",
"How can I see my source of funds?",
"Is there any limit to the amount I can add to a card at a time?",
"If I have more than one disposable card, can I make five payments on each of them?",
"When will the cash that I put in the ATM be cleared from pending status?",
"Can I activate a card in the app?",
"What other credit cards can I use?",
"Why is top up not working if I use my American express with my apple pay?",
"can I have multiple currencies?",
"When will I have access to my pin number?",
"How many cards am I allowed?",
"Is exchanging currencies one of your app services?",
"I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?",
"How do I verify my source of funds?",
"How do I get a new card as your machine swallowed mine!",
"I put some cash into my account but it's not displaying that on my balance."
] | 133 |
Is there any way I could open an account for my daughter? | [
"What age do I have to be?",
"I need to set up an account for my daughter, how would I do that?",
"What age do you have to be to open an account?",
"If I want my son to have his own account is that possible?",
"What age do my kids need to be to use your service?",
"Can I start an account for my kids?",
"Do you have a children account available?",
"How old do you have to be to get an account?",
"Would I be able to get an account for my child?",
"From which age can my kids use your service?",
"what is the age limit for opening a new account",
"How old do I need to be?",
"Can I open an account for my offspring?",
"How do I open up an account for my child?",
"How young can someone be in order to open an account?",
"My son has just turned 13, is he old enough for an account?"
] | [
"My friend would like to send me money. What are the options available to them?",
"Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.",
"I found my old card. Can I link it back into the app?",
"I need to update my info.",
"Using Google Pay, can I top up?",
"Someone is using my account to do online shopping! Please freeze it asap",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"Is there a money transfer fee?",
"Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?",
"Where can I find an ATM?",
"Can I use this card at an ATM?",
"can i get a virtual card",
"What do I need to do to activate my card?",
"What is the process to activate a card",
"Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?",
"How do I get my card on the app?",
"Can I mail in a check to top up?",
"Are US credit cards accepted?",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?",
"Will I be charged if I add more cards to the account?",
"Can I get a physical card for free, or is there a charge?",
"Can I reactivate a card?",
"How do i activate my card",
"I need assistance addressing a direct debit that I did not do myself.",
"Can I change my name? I am not married.",
"I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?",
"What types of cards and money do you accept?",
"Where do I activate my card?",
"I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?",
"What is my identification used for?",
"I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?",
"Can you give me a virtual card?",
"Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?",
"why would i be declined if i had money iin my account",
"How can I sign up for a virtual card?",
"How do I link my card",
"How do I go about activating my new card?",
"May I have a second card?",
"Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?",
"can i top up from a usa credit card",
"Can I track history on funds?",
"Unable to use my American Express with Apple Pay to top up my account",
"I would like my card activated.",
"How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.",
"Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.",
"I want to have multiple currencies in my account if possible.",
"are transfers to a beneficiary possible",
"How do I transfer funds directly from my credit card?",
"what is source of my funds, need to verify",
"Is it possible for me to get money out in a different currency?",
"How to decide if I get a Visa or Mastercard?",
"Can you tell me how to link one of your cards that I already have?",
"Besides USD what other currencies can I have?",
"My card needs to be activated.",
"where do I go to top up with cash?",
"I need to know if you will accept my credit card.",
"Which ATM's can I use to make a withdrawal?",
"When can I expect the transfer to arrive in my account?",
"Is there an amount limit to my top-up?",
"Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?",
"Can I have money of different country of origin.",
"I have another card from the U.S. Will you be able to accept that one?",
"I would like to exchange currency What types are there?",
"Can this convert money?",
"Is there an exchange fee?",
"Please tell me how I verify my identity.",
"How do I obtain a disposable virtual card?",
"I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?",
"I just bought an item and would like to stop payment, is this possible? The item has not been received yet.",
"I need to activate my card, how is that done?",
"In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?",
"My card is very close to expiring. When can I order a new one and how do I do so?",
"My source of funds need verification.",
"What do I need to do to perform identity checks?",
"What is the way to go about getting a virtual card?",
"Can I update my details?",
"Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?",
"How can I get a physical card",
"I was unable to transfer to another account.",
"what can I do if I got my American Express in Apple Bay but top up is not working?",
"what is this charge on my account",
"Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.",
"How can I order a card?",
"Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?",
"Can I add money automatically to my account while traveling?",
"I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?",
"how do I get my card to show in the app?",
"hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.",
"Where is this card accepted?",
"I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?",
"Hi, would you please activate my card?",
"Do you accept Mastercard?",
"How can I make my card show up in the app?",
"How long does it take for money to reach my account?",
"Is there any way for you to find my card?",
"How can I edit my personal details?",
"help me obtain a virtual card",
"Which currencies can I use to add money?",
"If I want a physical card, do I have to pay anything?",
"why didnt my account allow a transfer",
"I could not transfer funds to a beneficiary; is there a problem with your software?",
"I would like to exchange currencies, but is there an extra charge to do so?",
"Can I possibly change my currency to another?",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"When does the money get transferred to my account",
"Is there a way I can get my card expedited?",
"How much money can i top up?",
"Can you tell me how to top up on my card?",
"What businesses accept my card?",
"Is there a way to get around fees",
"Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?",
"Can you tell me what currencies I can use to add money?",
"Can I top-up my card using a bank transfer.",
"I tired to deposit some cash into my account but it's not there",
"Transferring money using credit card",
"I would like to order a disposable virtual card. How can I do this?",
"How can I get a virtual card for a one-time transaction?",
"Is there restrictions on where I can use my card?",
"Is it possible to get a card when i'm not in the UK?"
] | 133 |
Can I get an account for my daughter? | [
"How old do I have to be?",
"Do you offer account services for children and teens?",
"Is there an age limit for opening an account?",
"Can I open up an account for my child?",
"What age do you have to be?",
"Would it be possible to open up an account for children?",
"Do you offer account's for minors?",
"Is there a minimum age for having an account?",
"Hold old do my kids have to be to use the service?",
"Would I be able to open an account for my daughter?",
"At what age can my children use your service?",
"Is it possible for me to set up separate accounts for my kids?",
"What would the age limit be?",
"What is the process for setting up and account for my child?",
"I would like an account for my children, how do I go about doing this?",
"What are the age requirements for opening an account?"
] | [
"Which fiat currencies can I use through this app?",
"I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!",
"can i see money source?",
"What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.",
"How do I update the PIN on my account?",
"I have a cryptocurrency exchange that won't go through. Please help me process it.",
"How do I get a PIN?",
"Is there a fee for adding funds with a credit card?",
"When will my returned transaction show up on my account?",
"Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.",
"I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?",
"I need to get visa and mastercard",
"Will this app allow me to exchange currencies?",
"Is there a fee for making a payment? If so, let me know why.",
"How do i set up my credit card to send transfers?",
"Can you please check why I am having this extra fee on my statement.",
"I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.",
"I need to transfer to my account and cant.",
"If I need a PIN for my card, where is it located?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"What country's money can I hold currency in?",
"Where do I obtain my virtual card?",
"When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?",
"what is source of my money",
"I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!",
"My last name has changed and I need to update my account details.",
"How do I get a refund for an unauthorized direct debit payment?",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?",
"Can I reactivate a card?",
"Can I deposit money using Apple Pay?",
"How man currencies can I hold?",
"Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?",
"Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?",
"When will my funds transfer?",
"Why is my top up for my new account not instant",
"If I am in China, can I still order a new card and if so, how?",
"How can i make my card active?",
"What documents are required for proof of identity?",
"Is it okay to use a bank card to top up",
"How much money can i top up?",
"What currencies can I hold?",
"I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"Can I edit my details?",
"How can I go about getting a disposable virtual card?",
"Show me how can my friends top up my account.",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.",
"I heard you have virtual cards. How do I get one?",
"I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.",
"How can I request cash back? The ATM gave me the wrong amount that I've been charged though...",
"i have been trying to top up my account with a check but it won't work",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"i am not a premium customer but i want a virtual card, how do i get it",
"This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.",
"My card is expiring so how fast can I get a new one and how much will it be?",
"How do I check my security settings to allow contactless pay?",
"I'm going to be away for awhile, can I have it add money automatically in certain intervals?",
"How do I make my transfer go through",
"Will you accept my credit card?",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"What is the $1 transaction on my account?",
"Do I have to use a bank approved ATM to withdraw money?",
"What is necessary for the identity verification?",
"How can I order my card?",
"Please assist me with activation.",
"There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?",
"What do I do to close my account?",
"Where can I deposit cash to top up?",
"I am seeing in the App a diret debit that its not mine",
"Is it possible for me to top up with cash?",
"I have left my card at my parents house. Can you send me a spare one please to use in the meantime?",
"what's the process for getting a disposable virtual card?",
"Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.",
"Can you close my account please?",
"Is there a charge for receiving money?",
"My account says a withdrawal is pending - why can't I take cash out of the ATM?",
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",
"What is the wait time until money reaches my account?",
"Can I have one of the virtual cards?",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"If my PIN number is rejected, how do I solve it?",
"Can you tell me where I can withdraw money?",
"How do people send me money?",
"How to order my card?",
"What are the steps needed to top up with Apple Pay?",
"Can I update my details?",
"Why can't I transfer to another account?",
"Why do I have a charge for an ATM withdrawal? I thought these were free?",
"How do I unblock my card using the app?",
"can you share card tracking number?",
"Can I make transfers before my identity verification?",
"I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?",
"How long until the transfer is reflected on my account balance?",
"What is this strange payment in my account?",
"I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?",
"I would like a virtual card...how do I get one?",
"What information do you need to verify my Source of Funds?",
"Is there a way to change my PIN without having to go to the bank?",
"How do I get started when I get my card?",
"What places will accept my card?",
"What's the process for ID verification?",
"I would like a disposable virtual card, could I get one?",
"I tried to withdraw some funds from my card, but was declined. How can I get my money?",
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",
"Do you offer Visa or Mastercard?",
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",
"What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.",
"Do i have to wait to get the pin or can i set up a pin",
"How long before a bank transfer shows up in the account?",
"What are the steps to verify identity?",
"Which establishments will accept my card?",
"Can you help me get Top Up to work in the Apple Pay function?",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"Do you need my birthdate?",
"Is there any place I cannot use my card?",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?",
"Is there anyway, I can get a disposable virtual card?"
] | 133 |
How old do you need to be to open an account? | [
"Is there an age limit for opening an account?",
"Can I get an account for my son?",
"How old do you have to be to open an account?",
"I'd like to open an account for my kids can I do that?",
"How many years old do I have to be?",
"What is the minimum age limit?",
"Is there an age limit?",
"Can I make an account for my daughter?",
"How old do my kids need to be to use your service?",
"What is the process for setting up and account for my child?",
"I need to set up an account for my daughter, how would I do that?",
"Do you have an age requirement when opening an account with your service?",
"Do you offer account services for children and teens?",
"What is your age limit?",
"How do I open up an account for my child?",
"How old do you need to be to use the banks services?"
] | [
"How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.",
"What is the limit to disposable cards you can have?",
"For adding money, which currencies do you accept?",
"How much do I have to pay for the exchange fee?",
"Which forms of currency are accepted?",
"Is it free to transfer money or is there a fee?",
"new customer and filling gas today, it's not working, the thing shows pending half an hour!",
"It appears my card expires next month, can I order a new one?",
"The expiration of my card is near, how do I order a new card?",
"How long does it take to receive my card?",
"How can you assist on verifying my identity?",
"I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!",
"How do i authenticate a top-up card?",
"I have my card, when whill my PIN be available?",
"What do I need to do to verify the source of my funds?",
"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",
"Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?",
"Are there any ATM's near me that accept this card?",
"My card is expiring, how do I get a new one?",
"I want to apply for a Visa card.",
"How do I know which ATMs will accept this card?",
"Is there a top up fee?",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?",
"Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?",
"How do I add the card I just received to show up in the app?",
"How to exchange my currency",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?",
"Would I be charged any fees if I added money to my account using an international card?",
"why didnt a transfer to my account process",
"Where is the transfer to my account that I made?",
"Using your app, would I be able to exchange between USD and GBP?",
"Is there any limits I should know about if I'm going to use a disposable virtual card?",
"I finally got my card. Now I want to link it. Is that something you have to do or can I do that?",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"How come my disposable virtual card used to pay for a gym subscription got rejected?",
"What is the limits on the number of disposable cards I can have?",
"I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?",
"I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.",
"I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?",
"How long will my transaction take?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move",
"Are there any charges for receiving money?",
"What is accepted in regards to cards and currencies?",
"My account is depleted. Can I transfer funds from another bank?",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"What kind of ATMs would this card be accepted at?",
"How come I don't see my deposit in my account yet?",
"How long after I receive my statement can I dispute payments on it?",
"Who should I talk to or go to resolve a duplicate charge on my statement?",
"I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?",
"What does the bank charge for lost or stolen card replacements?",
"What businesses accept my card?",
"What are the steps I need to take to cancel a transaction?",
"How do I reverse a transaction on my account?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"I need more money in my account. Can I add more by transferring?",
"Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"I want to do a cash deposit to top up. How do I do this?",
"What is the fee for topping up a US card?",
"When will a refund post to my account?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"Are there ATM fees?",
"Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.",
"This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.",
"What is the procedure for depositing a virtual card",
"What are the steps I need to do if I have a stolen card?",
"What should I do if I see an unauthorized withdrawal on my statement?",
"How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?",
"Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"Does Apple Watch support the topping-off of my account?",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"How long does it take for a money transfer to show?",
"I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?",
"Can I have money in more than one currency in my account?",
"What type of card can I use to top up?",
"Do you accept credit cards from the US",
"Can I get a physical card through this app?",
"How much could I top up?",
"How can I find an ATM that accepts this card?",
"How often am I able to top-up?",
"Is there a fee for transferring money",
"I need info on activating my card?",
"I want to use a European bank card for a top up. Must I pay?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"What's the earliest time to receive my card?",
"It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.",
"will you be able to activate my card",
"can i top up with check?",
"Does it cost to add money to my card?",
"How often can I top up?",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?",
"Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?",
"Can I choose between Mastercard and Visa?",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"What do I do to exchange currency?",
"How can I hold and exchange fiat currencies?",
"Unable to use my American Express with Apple Pay to top up my account",
"Can I change my PIN without going to a bank?",
"Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?",
"Do I need to go to a physical bank to change my PIN?",
"How do I exchange currencies using the app?",
"I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?",
"Which cards do you guys support? I want to top up using my credit card.",
"Can I use this app to exchange currencies?",
"Do you have any options to top up with a cheque on my account?",
"How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"How much does it cost to do a transfer?",
"If I need to top up with cash where should I look?",
"Too many times I entered the incorrect PIN. How can I get my account unblocked?",
"Do I have to go into the bank to change my PIN?",
"How long does it take for money to transfer as my balance hasn't been updated",
"If I wanted to make a change from GBP to AUD what is the process?"
] | 605 |
Do you offer account services for children and teens? | [
"How old must I be to open an account?",
"How old do my kids have to be to use your service?",
"What are the age requirements for opening an account?",
"How do I go about setting up an account for my daughter?",
"What is the age to open an account?",
"How old can one use your service?",
"Is there a certain age I need to be?",
"How old do kids have to be to open an account?",
"Do you have a limit for someone's age?",
"Can I make an account for my daughter?",
"Do my kids have to be a certain age to use this service?",
"Is there an age limit to open an account",
"I want to open an account for my children",
"As my kids get older are they able to get set up with their own accounts?",
"What is needed for my daughter to open an account?",
"Can I make an account for my kids?"
] | [
"Verify my source of funds?",
"Where do I look for cash top up?",
"Help me verify my identity.",
"What should I do if I see an unauthorized withdrawal on my statement?",
"What can you tell me about getting a virtual disposable card?",
"Is there a top up fee?",
"help me link my card",
"I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?",
"I want to withdraw money, where can I go?",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"How can I modify my details?",
"how can i exchange currencies",
"I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?",
"Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?",
"How long am I to wait before the transfer gets to my account?",
"Are there any limits to were my card is accepted?",
"Can I apply for one of your cards if I live in the EU?",
"Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.",
"Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?",
"What do you need so I can verify my identity?",
"What do I need for the identity check?",
"What is the source of my money?",
"Hi something is going on with the app. I see some payments I didn't make?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.",
"There seems to be an additional charge of £1 on my statement, what is the reason for this?",
"What are you exchange rates?",
"I have zero dollars in my account. Can I submit additional funds via bank transfer?",
"How can get a Visa card?",
"How do I link to my credit card with you?",
"Can you delete my account please?",
"How much is the charge to top up via credit card?",
"Is there a fee for paying by card?",
"Where can cards be delivered?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?",
"What do I need to do to change the address on my account?",
"why is there a service fee on my statement?",
"How long do card transactions take to clear?",
"When I look at my statement there is an extra fee, that is for what?",
"can i top up with check?",
"What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!",
"I tried topping up my account but it failed, can you help me?",
"i was charged when i used a us issued card. why and what cards are free to use to add money",
"Where do I need to go in the app to enter my card info?",
"I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?",
"Can someone please assist me with finding my nearest ATM?",
"Can you tell me more info about virtual disposable cards?",
"Do I have to pay any fees in order to receive money?",
"What ID do I need to verify my identity?",
"Can I re-link a lost card with the app?",
"Would you be so kind as to activate my card? Thanks",
"How can I get my card to work?",
"I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.",
"Can I be charged for exchanging foreign currency?",
"Can I select my card scheme or do you choose it for me?",
"I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?",
"Is my fiat currency supported for both hold and exchange?",
"How can I find out about an extra fee on my statement?",
"Can I get an actual card",
"There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.",
"How long do i have to wait for a transfer to reach my account?",
"Who is giving me my money?",
"What is the process for activating my card and using it?",
"how to change name on account",
"How long will I have to wait for my money to be in my account?",
"Is there a top-up feature, if there isn't a lot of money left?",
"Where can I get my currencies exchanged?",
"What documents are required for proof of identity?",
"I accidentally made a payment to a wrong account. What should I do?",
"How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.",
"What are the cards and currencies that are supported?",
"Can I stop a transaction?",
"Where do my funds originate from?",
"Do you provide currency exchange to Euros?",
"Can someone assist me with activating my new card?",
"Do you accept all cards and currencies?",
"What is your currency exchange fee?",
"Is there a fee for sending out more cards?",
"What options do I have when topping up a US card?",
"Do you send duplicate cards?",
"How long does it typically take for a pending ATM withdrawal to clear?",
"I need to hold money, what currencies can I use?",
"Can I purchase extra non-virtual cards?",
"Let me know what the steps for the identity checks are",
"How to modify my details.",
"I need to withdraw money. Where can I do that?",
"What can I do if I lost my card?",
"My card wants to be topped what do you guys support?",
"Is there a charge for getting more cards?",
"What is the fee to receive money?",
"What is the charge to make a transfer",
"How do you fix my card payment?",
"What currencies can I hold?",
"What is the charge for sending out more cards?",
"Where can I receive my card?",
"So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?",
"What documents do I need to get together to verify my identity?",
"Which fiat currencies do you currently support? Will this change in this future?",
"Are you going to charge me to collect the money?",
"I need to transfer something ASAP from China, how long will it take to post to my account?",
"I would like to have assistance with activating my card.",
"Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.",
"How long do I have to wait for my bank transfer to appear in my account?",
"Trouble transferring transaction contact for help",
"Can you help me find top up by cash deposit?",
"Can you tell me what this fee is on my statement?",
"I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?",
"I would like to be assisted with the activation of my card.",
"On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.",
"Can I directly deposit my salary to this account?",
"Please help. There is a payment in the app that isn't mine.",
"I would like to give another card to my daughter, how can I proceed?",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"What are the steps for the identity checks?",
"Can you tell me how to top up on my card?",
"why and how soon do I have to have proof of identity to you?",
"Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"what are the locations i can withdraw money"
] | 133 |
From which age can my kids use your service? | [
"How many years old do I have to be?",
"Do you offer account services for children and teens?",
"Do you have a children account available?",
"Can my children get an account?",
"what is the age limit for opening a new account",
"What are age requirements for opening an account?",
"We want to start a college fund for my daughter.",
"Can my daughter open an account?",
"What age do you have to be to open an account?",
"How old do we have to be?",
"How young can someone be in order to open an account?",
"Can I open a bank account for my newborn baby?",
"Do you have any accounts for children ?",
"Is there a certain age I need to be?",
"Do you guys have any age restrictions?",
"My son has just turned 13, is he old enough for an account?"
] | [
"What identification is required to activate my card?",
"How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.",
"How long is the wait for my card?",
"How do I get a new card as your machine swallowed mine!",
"Will I be fined for topping up by transfer?",
"Are virtual cards available to get?",
"What should I do? I topped off but the app reversed it.",
"What should I do once my card expires?",
"How do you check my identity?",
"Do top-up limits exist?",
"Can I exchange an item for a refund?",
"How many days does it take for a transfer to go through?",
"How can I top up my account with a card?",
"How can I get a new card ASAP to replace an old, soon to expire one?",
"How do I contact customer support about a transfer?",
"I want to top up by using a credit card, which ones do you support?",
"Can you help me to quickly cancel a transaction I accidentally did to the wrong account?",
"How do I access the option to top up?",
"Can I make a withdraw if I am out of country from with out any fees at an ATM?",
"how soon will I see the transfer in my account?",
"What is the auto top up function and where can I find that at?",
"How do I transfer money between two of my accounts?",
"disposable virtual card can be ordered where?",
"Can i receive transfers from my employer to this account?",
"Are there only certain ATM machines where I can use this card?",
"Can Google Pay be used for top up, please help?",
"Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.",
"Is there a limit to the number of disposable cards I can have?",
"Can I do more than 10 transactions with a disposable card?",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?",
"I think I was charged double for something I bought - how long should I wait before reporting this?",
"How many top-ups am I allowed to do?",
"My card is expiring soon, How do I order a new card?",
"How limited is a virtual card?",
"Can you give me a virtual card?",
"Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?",
"While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?",
"What are the reasons for my beneficiary not being allowed?",
"Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.",
"How can I know where my card will be accepted?",
"If I order a new card, how much will it be and how long will it take me to get it?",
"Do you offer a discount for those who perform frequent currency exchanges?",
"I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"Am I able to change my PIN at certain cash machines?",
"Are their certain cash machines where I can change my pin?",
"What places will accept my card for payment?",
"If I want to add funds to the account using American Express, how do I do that?",
"I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?",
"Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.",
"I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.",
"When can I expect to receive my new card?",
"Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.",
"What's the refund process?",
"What are the fees for using transfer to top off my account?",
"Can I use a check to get gas?",
"how long does it take to post atm with drawl",
"Can I put my found card back into the app on my phone?",
"I want to change my account details.",
"How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.",
"If I request that my funds be held, what currencies do you use?",
"If I need to do a quick transfer from China, how long should I expect the transfer to take?",
"Can I go ahead and use my account even though my identify hasn't been verified yet?",
"Is there a charge for transfers?",
"What is the process for transferring money into my account?",
"What countries are you located in?",
"What process should I use to transfer money into my account?",
"Can I reactivate my PIN?",
"how do I get a disposable virtual card?",
"how do I know where I can get money withdrawn?",
"What is the cost and time frame of getting a new card?",
"What are the restrictions on the virtual cards?",
"Can I set up to my account to automatically top up?",
"Can you tell me how to top up on my card?",
"I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.",
"I think my card is expiring, what happens then?",
"What currencies can I use to top up my account?",
"What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.",
"my daughter needs a card, how do i add her?",
"Am I able to get a second card?",
"Can you help me get Top Up to work in the Apple Pay function?",
"How much is it to receive money?",
"I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?",
"are SWIFT transfers an option?",
"How can I top-ff my account using my Apple Watch?",
"How can I top up by card?",
"How can I Use thereto-top option?",
"It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!",
"How much are you going to charge me if I top up my US card?",
"Where can I get a virtual card?",
"What should I do if I think that someone might be using me card?",
"How long does it take for a purchase to go from pending to authorised?",
"Where do I find the top-up verification code?",
"How can I get my card to work?",
"Will I be charged for topping up by transfer?",
"When I travel, can it automatically add money in certain intervals?",
"How long is US delivery?",
"I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?",
"I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?",
"Which flat currencies can I use from you?",
"Is there a transfer fee?",
"I would like to activate my card.",
"A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?",
"I am interested in a Visa or Mastercard. Do you offer them?",
"If I need more than cards will I have to pay a fee to receive them?",
"How long does it take for money to reach my account?",
"I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?",
"How many top-ups can be approved?",
"Can I top up with cash",
"Where do I go to change my account details?",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?",
"I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?",
"Is my account accessible even though my verification of my identity has not passed yet?",
"When I want to transfer money to my account, how can I do that?",
"Do you offer disposable virtual cards too?",
"Will it take more than 3 days for my transfer to reach my account?",
"How do I order a new card when my old one is ready to expire?",
"what currencies can i exchange between on your app?"
] | 155 |
What is the youngest age for an account? | [
"Is it possible for me to set up separate accounts for my kids?",
"What is the minimum age?",
"I'd like to open an account for my children. How can I do that?",
"What is the appropriate age for my child to be able to open an account?",
"What age do you have to be to open an account?",
"How old do I need to be?",
"Would it be possible to open up an account for children?",
"How old does one need to be?",
"May I get an account for my daughter?",
"What are the age requirements for opening an account?",
"Is it possible to open an account for my children?",
"What is the minimum age limit?",
"How old do you need to be to open an account?",
"Do you have an age limit?",
"Is there a possibility to open an account for my sons and daughters?",
"Can I open an account for my offspring?"
] | [
"Where can money withdrawals be made?",
"How long does it take to get my money",
"How do I top up with Apple Pay?",
"Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"How do I go about getting a virtual card?",
"What should I do when my card reaches its expiry date?",
"I want to top my account by using a bank transfer. How would that work?",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"How do I get started when I get my card?",
"If I need to top up with cash where should I look?",
"What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?",
"i put in money for vacation and its not showing. i need that money today, how long will it take",
"my daughter needs a card, how do i add her?",
"How do I perform identity checks?",
"Can I use my account without verifying identity?",
"What are the cards and currencies that are supported?",
"Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.",
"What do I do if I do not recognise a cash withdrawal?",
"Is there a fee to top up by bank transfers?",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"My money is all gone. What ways are okay to add money to my account?",
"I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?",
"How can I get a new card ASAP to replace an old, soon to expire one?",
"I am looking to get a Visa credit card, what must I do to achieve this?",
"What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.",
"How do I use a card to top up?",
"what amount of time does it take for a transfer to reflect and be available",
"Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.",
"Am I allowed to transfer money to a beneficiary?",
"Is there a top-up limit?",
"How long does a transfer transaction take?",
"I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!",
"How do I complete the ID check?",
"How do i find my top-up card's verification code?",
"What is the process for activating my new card?",
"What is the top-up limit?",
"Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.",
"What is the maximum I can top up?",
"Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.",
"Do I need to re-apply to order a new card when my old one's about to expire?",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"What are my limits on disposable cards?",
"what is the disposable cards limit?",
"What do I do if my card is expiring soon?",
"What businesses accept this card?",
"What businesses accept this card?",
"Any fee for topping up?",
"How do I discontinue my account?",
"Can I request a card?",
"Where do I get a disposable virtual card?",
"How man currencies can I hold?",
"How do I fill out the identity check?",
"I need to deposit my virtual card, how do i do that.",
"What happens if the ATM gives me the wrong amount of money?",
"How do I know which ATMs will accept this card?",
"How can I trade currencies with this app?",
"I tried to deposit a cheque into my account and it is not letting me.",
"Can friends send me money?",
"What major card payments are accepted?",
"What currency can I use to add money?",
"The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?",
"I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?",
"want a new card what are the fees",
"how much will I be charged for making a transfer?",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"What is the process to get a new card when your old one expires?",
"Where's the button to top up with a cheque?",
"Is there a fee for transferring money",
"I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.",
"What are the disposable card limits?",
"Do I get charged if I get money?",
"Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.",
"Top up my card please, which y'all support?",
"My card needs to be topped up.",
"I'm trying to transfer money into my account.",
"What do I owe for a new card?",
"Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home",
"If I lost my phone, how can I stop someone from accessing my account through the app?",
"I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?",
"How do I go about topping up with Google Pay?",
"Are there any ATM's near me that accept this card?",
"What are the charges for topping up US card?",
"I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.",
"On a card top-up, where can I verify?",
"Are there any fees for top ups?",
"what's my top-up verification code?",
"Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.",
"Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.",
"What is the cause of the delay in applying my card payment to my account?",
"Am I limited to what ATM I can use my card?",
"When will my top up be applied?",
"With what currencies can I add money?",
"I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?",
"Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.",
"where can i have a virtual card",
"Can you help me get Top Up to work in the Apple Pay function?",
"Can I top-up my google pay?",
"How do I active this card?",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"Are there any top-up limits involved?",
"There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?",
"I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?",
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"I have an unknown debit charge in my statement, why?",
"Where can I receive my card?",
"When will my top-up happen?",
"How will I get my card?",
"How do I find out how or where this transaction on my account came from?",
"Will there be any charges for money received?",
"I recently reported my card as missing/lost, and I just found it. Can I still use it?",
"lost my phone, what is account security?",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...",
"When will my balance update after a transfer?",
"The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?",
"Where do I go to fill out the identity form?",
"need to know places i can withdraw money",
"I am interested in a Visa or Mastercard. Do you offer them?"
] | 49 |
I have kids and I'm curious at what age could they start to use your service. | [
"Is my child too young to sign up?",
"Can my 8 year old grandson open an account at the bank?",
"Can I make an account for my daughter?",
"Is there a possibility to open an account for my sons and daughters?",
"How old does one need to be?",
"How young can I be to open my own account?",
"How do I open an account for my children?",
"Could I open an account for children?",
"Do you have an age requirement when opening an account with your service?",
"How old do kids have to be to open an account?",
"I would like an account for my children, how do I go about doing this?",
"Can my children have their own account?",
"How can I open an account for my children?",
"How do I open up an account for my child?",
"I have young kids. Can they use this service?",
"How do I go about setting up an account for my daughter?"
] | [
"Do I get a mastercard and visa?",
"Am I going to be charged for receiving money?",
"How long does it take to activate the card, as it does not look like its working?",
"When is my balance going to update, I just transferred some money",
"What areas are cards delivered to?",
"Can it be delivered by a specific date?",
"What currencies or cards do you support for topping up?",
"Is there a limit to a disposable virtual card?",
"Are you going to charge me to top up my card?",
"how long dies it take for transfers to reflect on my balance",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"What countries are supported?",
"Can I specify a day for my card to be delivered?",
"What is the way to go about getting a virtual card?",
"How do I top up on my card?",
"Who do I call to cancel a transfer?",
"Which credit card top-ups do you accept?",
"What are the steps for making a transfer for topping up?",
"How does it work when I transfer money into my account?",
"What is the process when my card is due to expire?",
"Can I choose what card I can use",
"What are the countries that you operate in?",
"Hello-Can you please help me get a refund from this merchant? I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days. I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.",
"how do i set up my apple pay watch to connect to my account",
"What should I do if I think someone is using my card without my permission?",
"I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.",
"Where do I obtain my virtual card?",
"When will my balance update after a transfer?",
"It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.",
"Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.",
"Will you help me unblock my pin after putting in the wrong pin too many times?",
"Are there any places that I can't use the disposable cards at?",
"I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?",
"I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.",
"I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?",
"Are virtual cards available to get?",
"when i travel can it top up automatically",
"There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.",
"My things were stolen and I need to know if I can still use this app.",
"How long does it take for a bank transfer to show on my balance?",
"Is there any way I can get more physical cards to use with my account?",
"How can I top-ff my account using my Apple Watch?",
"Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?",
"I need to know the if there is a limit on the amount for auto top-up.",
"Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"I want to use my account before identity verification",
"how long does it take to transfer money, my retailer is waiting",
"Can you please reactivate my card?",
"If I feel someone has my card information, can I get a new card?",
"Tell me about the limit for top ups.",
"How long will it take for me to get my card?",
"How can I get my Google pay top up to work?",
"How long do I have to wait for my bank transfer to appear in my account?",
"What countries are you currently in?",
"I am wanting to refill my card, is there a charge?",
"How do I go about activating my new card?",
"How do I make my card appear on the app?",
"Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"where do I top up my google pay?",
"Show me the amount of transactions I can do with a disposable card.",
"Google play top up help?",
"I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?",
"I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?",
"How do I unblock my card using the app?",
"show me how to transfer to my account",
"Is there a limit on how much I can withdraw from my account without being charged?",
"Can I still use the app if I switched phones?",
"Please help me with the activation of the new card.",
"Can I get a spare card for someone else to use?",
"Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.",
"Where do I order a disposable virtual card?",
"How low does the balance have to be before the system updates?",
"Is my account accessible even though my verification of my identity has not passed yet?",
"Can you tell me when my card will arrive?",
"What is the fee to top-up my account",
"When can I expect my card to arrive?",
"How do I add the card I just received to show up in the app?",
"Is my card actually working? It's the first time I tried using it",
"What are the fees for using transfer to top off my account?",
"I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?",
"may I have a Visa and a Mastercard from you.",
"Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.",
"how do I get my card to show in the app?",
"What happens when a beneficiary can't receive my transfer?",
"I would like my card activated.",
"Can I use American express with apple pay? Why does it make my top up not work?",
"How many tries do I have to enter my pin before I'm blocked?",
"I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?",
"Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.",
"How can I withdraw money?",
"If you send me more cards, are there any charges?",
"Show me how to activate my card",
"What number of transactions can i do with one disposable card?",
"When will I get a new card when I order it, and how much will it cost.",
"I want to top up my account by a bank transfer, but will I be charged?",
"Can I use cash to top up my account?",
"Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"Help, your app is showing a larger WD than I actually did earlier at an ATM.",
"The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.",
"Can I have it delivered on a specific date?",
"Is there a way to modify my details?",
"Is identity verification required for me to use my account?",
"What are the disposable card limits?",
"After inputting the wrong pin too many times, can you now help me unblock my pin?",
"Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.",
"Can I submit a check or cash payment?",
"Can you lookup my password?",
"What would II do if I wanted to activate my new card",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"Do you charge extra for topping up with a debit or credit card?",
"Do you have Visa or Matercard?",
"Where can I use my card to pay?",
"im not sure what this charge is for",
"Do you accept cash?",
"What do I do when my card is about to expire?",
"What is the fastest that I can make a transfer?",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"when does my balance update for a transfer"
] | 155 |
At what age can I open an account? | [
"How do I go about setting up an account for my daughter?",
"We want to start a college fund for my daughter.",
"Can my children have an account?",
"What is the youngest someone can be to open an account?",
"Can my 8 year old grandson open an account at the bank?",
"What is the minimum age limit?",
"Is there an age limit to when my child can use these services?",
"I have kids and I'm curious at what age could they start to use your service.",
"Can I get an account for my son?",
"DO I have to be 18 to open an account?",
"Is there any way I could open an account for my daughter?",
"My daughter needs an acount.",
"How young can someone be in order to open an account?",
"How young can I be to open my own account?",
"How old do you have to be to get an account?",
"Can my children open an account?"
] | [
"What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?",
"Can I change my PIN without going to a bank branch?",
"What form of payments can I use for topping up?",
"Can I use American Express?",
"What am I supposed to do if the funds haven't show up from a transfer completed this morning?",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"what currencies do you accept?",
"How long does it take for money to transfer?",
"How can I verify my identity?",
"I tried topping up my account but it failed, can you help me?",
"Can I use any card and currency?",
"Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?",
"How and where can I find the identity checks?",
"Is my account able to be topped up by my friends?",
"I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.",
"Which currencies can I use to add money?",
"Visa and MasterCard, can I get them both?",
"What businesses accept this card?",
"What businesses accept this card?",
"what is the time frame for transfers",
"Can I purchase with cash or cheque?",
"If I want to top up, can I use Apple Pay?",
"What is this fee debit on my account?",
"How do I verify my identity online",
"can i add funds with a card from the united states",
"How do I make an exchange from one currency to another?",
"I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?",
"Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.",
"What do I need for the identity check?",
"Can I change my information?",
"How do I pay by check?",
"How long do I need to wait til my top up isn't pending?",
"I want to change my pin number from an ATM. Is this possible?",
"what steps do i do to get a real card",
"What documents do I need for the identity check?",
"Can I exchange currencies?",
"I want my card I just received to show up in the app. How do I do that?",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"Why does my account show as pending a cash withdrawal from the ATM that I have already made?",
"What steps can I take if someone else is using my card?",
"I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.",
"What are my limits on disposable cards?",
"I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?",
"How long will my most recent transfer take to go through? The recipient needs the money urgently.",
"My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?",
"When I top up what are the amoutn limits.",
"How long does a payment usually show as pending? Is it normal that mine is still pending?",
"Tell me what ATMs allow me to change my PIN.",
"I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?",
"I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.",
"What kind of cash machines would allow me to change my PIN?",
"What are the steps to verify my identity?",
"Since my card is about to expire, what do I do to get a new one?",
"Can I verify my identity?",
"Where can I find an ATM to use this card?",
"I need to change my account details",
"Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?",
"I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?",
"I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?",
"How can I top up with this cheque I got?",
"How long does it take for my payment to process?",
"I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem",
"What is the source of my funds.",
"Do I need to verify my identity?",
"Is there a top-up limit that I have to stay under during a given period of time?",
"How long until my transfer goes through?",
"I recently purchased something and the seller says my money has not arrived yet. It was in EU's. How long does this take?",
"What do I do if my card is expiring soon?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"I just replaced my phone so do I have to make a new account?",
"How long does it take for a transfer?",
"How do I order a new card before It expires?",
"A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?",
"Is my new bank card on the way and is there a way to track it?",
"For what reason would a top up be reverted and returned to my account?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"What is the dollar that I have pending on my statement there?",
"Will I be charged a fee to top up using a debit or credit card?",
"With this app, will I be able to exchange currency?",
"How many disposable cards can you own?",
"Tell me how to renew my new card?",
"I'm out of money, can I add money with my bank?",
"Can I track history on funds?",
"i was charged when i used a us issued card. why and what cards are free to use to add money",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?",
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"How do I get selected for a visa card?",
"Where can I use this card at an ATM?",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"Is there a limit for the amount I can top up?",
"How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund",
"What types of currencies do you accept?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"What is the $1 transaction on my account?",
"When will I receive my card?",
"How do I report possible fraudulent activity on my account?",
"There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?",
"which kind of documentation do I need for identity check?",
"How can I delete my account?",
"I just got a card, how can I add it to the app?",
"Do you give out Visa or Mastercards?",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?",
"How many different currencies can I have my money in?",
"How come I don't see my deposit in my account yet?",
"It appears my card expires next month, can I order a new one?",
"This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.",
"I'm trying to transfer money into my account.",
"Will I be charged if I add more cards to the account?",
"Can I top-up my card using a bank transfer.",
"Can I make transfers before my identity verification?",
"Is there a fee for adding funds with a credit card?",
"I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?",
"Help my verify my id.",
"How do I replace my card before it expires next month?",
"I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.",
"Where will I get my card?"
] | 605 |
I'd like to open an account for my children. How can I do that? | [
"will i be able to open an account for my daughter",
"Is there a minimum age for having an account?",
"Can I get an account for my son?",
"How old does my daughter need to be to have her own account?",
"What age do you have to be to open an account?",
"What is the age limit?",
"What are the age requirements for service?",
"How old do kids have to be to open an account?",
"How do I open up an account for my child?",
"What are age requirements for opening an account?",
"What about my children?",
"What is the minimum age limit?",
"If I want to get an account for my daughter, can I do that?",
"We want to start a college fund for my daughter.",
"Is my child too young to sign up?",
"How old does one need to be?"
] | [
"How do i set up auto top-up?",
"Why is my identification required?",
"Can I update my details?",
"I am wanting to refill my card, is there a charge?",
"I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?",
"how do i avoid charges in the future",
"Where can I edit personal details?",
"I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?",
"I need to top up, can I use google pay?",
"Just received my replacement card, what steps do i need to take to activate it?",
"I'm being asked for a verification code. Where do I find it?",
"How do I reactivate my card?",
"How long do transfers take to show up in my account?",
"What do I need to do for a refund?",
"How can I edit my personal details in the app?",
"Can you send me more cards for my account?",
"How do I avoid a fee to use an ATM?",
"I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?",
"Hi, would you please activate my card?",
"How do I use my card to top up?",
"I need to exchange foreign currency will i be charged?",
"Is there any way to verify who I am?",
"How do I use my new card?",
"How can I know where did my funds come from?",
"Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.",
"How can I get my physical card to work?",
"i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?",
"Why do I have a charge for an ATM withdrawal? I thought these were free?",
"Will I be charged for receiving money?",
"My app statement shows I took out cash from an ATM but I did not. What can I do?",
"Can you give me a visa?",
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"Can I choose between Visa and Mastercard?",
"I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?",
"My transfer keeps failing and I just want to transfer the money can you please make it work?",
"How can I view the source of my available funds?",
"Will I be charged any fee for receiving money?",
"Show me the source of my money.",
"Where can I use this card?",
"I would like to exchange currencies, but is there an extra charge to do so?",
"Which currencies do you handle?",
"I tried to deposit a cheque into my account and it is not letting me.",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"How do I use disposable cards?",
"I tired to deposit some cash into my account but it's not there",
"Can I top up online?",
"How do I activate and link my new card?",
"How do I activate a card I received?",
"What countries can I use your services?",
"How can I get a virtual card for a one-time transaction?",
"How do I update my current residence details?",
"Can I convert money into different currencies?",
"What steps do I take to receive another passcode?",
"Do you let me choose between Visa and Mastercard?",
"What businesses accept my card?",
"What is this fee debit on my account?",
"How can I add physical money to my card?",
"I'd like to get a Visa card, please.",
"Am I able to do a SWIFT transfer?",
"I can't access my account.",
"My money is all gone. What ways are okay to add money to my account?",
"how can i change my details",
"Where can I link a new card?",
"Can I write a cheque to top up?",
"I need a physical card.",
"What information am I going to have to have in order to do a transfer with my card?",
"Where do I obtain my virtual card?",
"Will I need a new card or can I put my old card back into the app?",
"What ATMs can I use my card?",
"Should I complete my security verification before I can use my account?",
"How can I tell where my funds came from?",
"Can I still use my account without verifying my identity?",
"How long will it take for my money to be deposited?",
"How long does it take for cash withdrawals to hit my account?",
"I would like to change currency",
"How do i request more physical cards?",
"How do I know what my account is set to, I am paid in GBP?",
"What is my identification used for?",
"What is needed for the identity verification?",
"Can I set my own top-up limit?",
"How long will it take to verify my account?",
"Can I apply for one of your cards if I live in the EU?",
"Where can I find the source of my available money?",
"Do I have to pay for exchanging currencies?",
"I just got my card and want to use it, how do I activate my card?",
"Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!",
"Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?",
"Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.",
"Top up my card please, which y'all support?",
"How do I apply for a refund?",
"What forms of payment do you accept?",
"When the time is right will this automatically replenish my balance?",
"How can I information on my limit for top-ups?",
"Will it automatically top-up or do I need to do that manually if there isn't much cash left?",
"I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?",
"How do I activate my new card",
"What's the process for ID verification?",
"May I choose between Visa and Mastercard?",
"Can I receive money in a different countries money?",
"i am under 18 and i am trying to verify my id. why wont it work?",
"Is it possible to purchase more physical cards with my account?",
"Hey, I have my card, how do I get it to show in the app?",
"I need to change a transfer.",
"I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?",
"It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",
"Can I purchase with cash or cheque?",
"I would like to exchange currencies",
"When can I expect my card? I live in the US.",
"I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.",
"Will my transfer immediately show up in my account?",
"I just saw a fee on my account. When do these get charged?",
"Tell me how to delete my account.",
"What are the currency types that I can keep money in.",
"How to decide if I get a Visa or Mastercard?",
"Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"With my new card, how may I activate it?",
"I need to get a card, but I live in the US.",
"Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
] | 133 |
Can I open up an account for my child? | [
"How old do my children need to be to open an account?",
"How young can someone be in order to open an account?",
"How young can I be to open my own account?",
"Is there an age minimum?",
"How old do my kids need to be to use your service?",
"Is there a possibility to open an account for my sons and daughters?",
"What's the minimum age for opening an account?",
"Do you offer account's for minors?",
"Is my daughter eligible to open an account?",
"How old does my daughter need to be to have her own account?",
"What is the youngest age for an account?",
"Can my children open an account?",
"Would I be able to open an account for my daughter?",
"Can I make an account for my kids?",
"Is there an age limit to open an account",
"will i be able to open an account for my daughter"
] | [
"How to order my card?",
"I enetered the wrong information, I need my account unblocked How do I do that?",
"I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?",
"Is it possible to link a new card?",
"Can you help me find top up by cash deposit?",
"I need my card activated.",
"I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?",
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"ATMs, which ones will accept this card?",
"Can I auto top if I'm low on funds?",
"The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?",
"I need to hold money, what currencies can I use?",
"Tell me if there is a limit to top-up.",
"do I need anything for the identity check?",
"I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"I need to exchange some foreign currency. What's the charge for doing that?",
"A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?",
"How man currencies can I hold?",
"What should I do if I want to get another card for someone in my family?",
"I need to do a card activation.",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"How do I go about getting a virtual card?",
"Is it possible for a person who lives in the US to get a card?",
"Is there a way you can have money from a purchase I made refunded to my account.",
"How do I terminate my account.",
"Will you accept my credit card?",
"If I receive foreign currencies, am I able to exchange them on the app?",
"If I use a European bank card for top up, Do I get charged?",
"how to get card pin?",
"Which ATM's will accept my card?",
"How can I add a new card?",
"I see a direct debit that isn't mine? How can I get my money back?",
"My card needs to be topped up.",
"How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.",
"can I use my card before identity verification?",
"Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.",
"Will you assess me more fees if I top up with an international card?",
"Is there a fee to top up by bank transfers?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"Please, tell me why I can't have the funds I deposited a week ago? I need the money now.",
"Do I get charged if I get money?",
"Is it possible to get a card if I'm not in the UK?",
"I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?",
"What documents are required for proof of identity?",
"Is there a fee for transferring money",
"I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"Will you tell me how to exchange USD for GBP in the app?",
"I need to verify my identity. How do I do that?",
"What can i pay with out fees",
"Any fee for topping up?",
"How do I top up by card?",
"Where do I find the verification code for the card I'm topping up?",
"Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?",
"What are the charges for receiving money?",
"Can I exchange USD and GBP from the app?",
"When will my card be activated?",
"Help! There is a cash withdrawl on the account that I didn't make!",
"I tried topping off my account with a card, but the money is not in my account despite the charge going through",
"What places accept my card?",
"Unable to use my American Express with Apple Pay to top up my account",
"What information am I going to have to have in order to do a transfer with my card?",
"Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.",
"Are you aware of any charges for receiving money?",
"Where can I link a new card?",
"My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?",
"Tell me if there is a top-up limit.",
"In regards to top-ups, can I do them via Google Pay?",
"My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.",
"How do i verify my card?",
"How much is ok for me to top up with?",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?",
"I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?",
"I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!",
"Is my currency okay to add money with?",
"How can I check to see where my funds come from?",
"Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?",
"Is there a way to transfer funds directly from my card?",
"How do I use the app to exchange currencies?",
"Can I top up using an international card",
"Is there any fees for top ups?",
"How can I pay for top-ups?",
"What are the rules for transferring to a beneficiary?",
"I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?",
"In what places can I use my card?",
"What currencies can I hold money in?",
"What kinds of cards can I use to top up?",
"Can I use my new card?",
"How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.",
"How would I be able to make changes to my personal details?",
"You accepts my card?",
"Why can't I take money from my account?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?",
"How can I change my information?",
"Can I top up my balance with a cheque?",
"I think my child used my card while I wasn't home.",
"When using a US card, what is the cost for a top up/off?",
"What is the process for activating a new card.",
"I just got my card and want to use it, how do I activate my card?",
"I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.",
"I need to make a transfer, what will the fee be?",
"How does identity check work?",
"What are the steps for the identity checks?",
"Is there a specific type you need for identity verification?",
"Which ATM's can I use to make a withdrawal?",
"Will I be charged any fees if I want to add money with an international card?",
"What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.",
"How long until the transfer is reflected on my account balance?",
"What do I need to do to verify my funds?",
"Can I use my social security card as a form of identity?",
"I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?",
"How can I top up my Google Pay?",
"I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?",
"Can I choose what card I can use",
"Are visa and mastercard accepted",
"I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?",
"How do I transfer funds directly from my credit card?",
"what is source of my funds, need to verify",
"How do I deposit through bank transfer?"
] | 133 |
Is there a limit for age? | [
"How old do you have to be to be able to open an account?",
"Is my daughter eligible to open an account?",
"If I want my son to have his own account is that possible?",
"What are the age requirements for opening an account?",
"What is the appropriate age for my child to be able to open an account?",
"Do you offer services for children to have money saving experience?",
"What is the youngest age for an account?",
"We want to start a college fund for my daughter.",
"What are the age limits for your service?",
"May I get an account for my daughter?",
"Do you have an age requirement when opening an account with your service?",
"Is there an age limit to get an account?",
"Hold old do my kids have to be to use the service?",
"DO I have to be 18 to open an account?",
"At what age can my children use your service?",
"How do I open an account for my children?"
] | [
"How do I freeze my card? I think someone is using it to make a bunch of online transactions.",
"I just activated auto top-up, but it is not letting me enable it. Why not?",
"Is it possible to dispute a debit payment from a couple of months ago.",
"i entered my pin in wrong and got it frozen. how many tries do i have",
"I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?",
"Do you charge for sending more cards?",
"How long will my ATM withdrawal be pending?",
"I need to make a transfer from Europe, how many days does this take?",
"Can I pick between Visa and Mastercard?",
"What is taking so long with my top up?",
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"Can am I able to exchange currencies?",
"I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?",
"Which fiat currencies can I use through this app?",
"I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.",
"I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?",
"Will declined funds I tried to withdraw be returned to me?",
"can i top up from a usa credit card",
"What on earth is up with the exchange rate! This should have been a much higher amount of cash",
"Is there a fee for using a European bank card to top up?",
"I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?",
"I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.",
"Do you charge for sending out more cards?",
"I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.",
"I made a mistake and did a transaction to a wrong account, can I cancel?",
"How can I change my Tholepin ?",
"Can I use my American Express card to add money into my account?",
"Will I get Visa or MasterCard?",
"How can I request cash back? The ATM gave me the wrong amount that I've been charged though...",
"If I lost my phone, how can I stop someone from accessing my account through the app?",
"How long does a payment show as pending before i should worry about it?",
"I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?",
"Can I request a refund",
"If I was mugged and lost everything, how do I access my account and app?",
"Can I change my pin number at a cash machine?",
"Where is my card accepted?",
"What transfer methods do you accept?",
"How long do I have to wait for a transfer from the US?",
"Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?",
"Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?",
"How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?",
"Is there a charge for receiving money?",
"Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!",
"How can I withdraw money?",
"Are you able to delete my account?",
"How do I top up using my Apple Watch?",
"I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.",
"Can I choose my Visa or Mastercard?",
"How do I reset my PIN, I can't seem to use my card?",
"Why can't I withdraw cash from this ATM?",
"Is there anywhere I can't use my card?",
"Which fiat currencies do you currently support? Will this change in this future?",
"At what ATM can I change my PIN?",
"Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?",
"Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.",
"How can I close my account?",
"How long does a transfer take?",
"It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!",
"My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?",
"How long do you have to wait to see your virtual card your ordered?",
"What fiat money can I used in the exchange and holding?",
"How long does it take to show a deposit I made to my balance?",
"Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?",
"What's the process for topping up my card?",
"How long do I wait for a transfer to take?",
"How do I modify my details?",
"Can my friends top up my account?",
"Can I choose between Visa and Mastercard?",
"when i travel can it top up automatically",
"How do I get my card active?",
"Is there a way yo change my PIN?",
"If I want to top up, can I use Apple Pay?",
"I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.",
"Am I able to use my American Express to add money to my account balance?",
"I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?",
"Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?",
"Is there a way I can get a Visa card?",
"Why am I being charged for withdrawing cash but haven't in the past?",
"I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?",
"What form of payments can I use for topping up?",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"Do you offer additional currency options?",
"How can I replace an expired card?",
"what is the average wait for transfers",
"I'v exhausted all the of times I can try my PIN",
"I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!",
"How does identity check work?",
"I was wondering if I could get a second card on this account? I would like my daughter to have one.",
"Why did the app deny my top up?",
"Is there a money transfer fee?",
"I'm out of money, can I add money with my bank?",
"Can you make sure I get a MasterCard and not a Visa?",
"What currency is acceptable for a top up?",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"I tried to withdraw $100 but only got $20. What happened?",
"Could you explain your rules for ATM fees?",
"Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.",
"Help, your app is showing a larger WD than I actually did earlier at an ATM.",
"The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?",
"Can you tell me what I need for identity validation?",
"How long will it be before the person I sent money to is able to see it?",
"Will you charge me more if I top up with an international card?",
"I tried to transfer some money and it hasn't done it yet - what's going on?",
"I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?",
"If I get a transfer from Europe, how long until it is in my account?",
"How much is it to receive money?",
"When can I expect delivery?",
"Can I convert money into different currencies?",
"How much more do you charge for currency exchange?",
"When will my funds transfer?",
"I want to change my pin number from an ATM. Is this possible?",
"Can I top up with cash",
"Do i have to wait to get the pin or can i set up a pin",
"What is an exchange rate?",
"Can I use this app to change dollars into euros?",
"Tell me why my topup wouldn't go through?",
"For what reason would a top up be reverted and returned to my account?",
"I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?",
"How can i get new card?",
"how much for topping up by card?"
] | 76 |
How can I open an account for my children? | [
"Could I open an account for my children?",
"How old do you need to be to have an account?",
"Is there a certain age I need to be?",
"How young can I be to open my own account?",
"I would like to get an account for my child.",
"How old do my kids need to be to use your service?",
"How do I go about setting up an account for my daughter?",
"Can I start an account for my kids?",
"Is there an age limit for opening an account?",
"I have kids and I'm curious at what age could they start to use your service.",
"Do you have any accounts for children ?",
"What are the age limits for your service?",
"What is the minimum age to open an account?",
"How old can one use your service?",
"Do you guys have any age restrictions?",
"I want to open an account for my child."
] | [
"Can I get an actual card",
"How do I get extra cards?",
"How much am I allowed to top-up?",
"Hey, I have my card, how do I get it to show in the app?",
"Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?",
"Can I receive money in a different countries money?",
"What information do I need to see my source of money?",
"Do I have to pay for exchanging currencies?",
"Can I make transfers before my identity verification?",
"Is there a fee for making a payment? If so, let me know why.",
"How do I make sure my transfer isn't goin to an unsupported merchant?",
"I want to use my American Express for adding money into my account.",
"At which ATMs can I use this card?",
"How can I use my credit card to transfer money?",
"How do i set up auto top-up?",
"Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home",
"Where can I use my Mastercard?",
"Help me transfer money to my credit card.",
"How do I avoid a fee to use an ATM?",
"What do I do if I do not recognise a cash withdrawal?",
"Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?",
"Why can't I take money from my account?",
"How long does it take for a cheque to post to your account?",
"why isnt my account allowing transfers",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"Who do I call to activate my new card?",
"Can I create my own top-up limit?",
"Will my card be a MasterCard or a Visa?",
"What kind of fees will I pay when I transfer?",
"My card needs to be topped up.",
"How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?",
"I need some help with identity verification.",
"The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?",
"what do i need to have with me to activate card",
"How would I go about getting a second card?",
"How do you top-up using cash?",
"Too many times I entered the incorrect PIN. How can I get my account unblocked?",
"My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.",
"What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?",
"Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.",
"Is it possible for me to top up with a cheque?",
"Am I charged a fee to transfer funds?",
"How do I replace my card?",
"Can I add money automatically to my account while traveling?",
"How long do I wait for a transfer to take?",
"Is it possible to transfer money to my credit card?",
"How much does a transfer cost?",
"I am wanting to refill my card, is there a charge?",
"I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?",
"How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.",
"How do I change my details?",
"Who accepts the card?",
"Unable to use my American Express with Apple Pay to top up my account",
"I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?",
"I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.",
"In what places can I use my card?",
"Where did my deposit for my source of funds come from?",
"Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?",
"I'd like to use cash to top up. How do I find that option?",
"How do I receive my physical card",
"What is the fee if I use a European bank for a top up?",
"I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?",
"Please tell me how to get a physical card.",
"can i top up from a usa credit card",
"I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?",
"Can I choose what card I can use",
"If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.",
"Is there a money transfer fee?",
"I want to top up my account with a cheque",
"Where can money withdrawals be made?",
"I want to delete my account. How do I do this?",
"What is the best way to exchange currency between USD and GBP using your app?",
"Where has my available money come from?",
"If I want to top up, can I use Apple Pay?",
"I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?",
"I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?",
"What information am I going to have to have in order to do a transfer with my card?",
"How can I verify my indentity?",
"I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?",
"I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?",
"What do I need to do for a refund?",
"What is the process to create a disposable virtual card?",
"If I want to can I set up a new PIN?",
"How would I be able to make changes to my personal details?",
"How do I receive a disposable virtual card?",
"Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?",
"Do you charge for transfers?",
"Will I be charged any fees if I want to add money with an international card?",
"how can i transfer money from american express card",
"Using your app, would I be able to exchange between USD and GBP?",
"to cash withdrawals charge me?",
"What are the steps for my friend to send me money?",
"Can my friends send me money?",
"How do I set my physical card PIN?",
"How do I set-up my PIN for the new card?",
"Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?",
"How do I apply for a refund?",
"I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.",
"Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.",
"How can I change to another currency?",
"What's the procedure with currency exchange?",
"How can I the person see my money transaction?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"I am not able to do a transfer to an account",
"Where can I find how to change my name?",
"What is needed for identity verification?",
"Will there be any charges for money received?",
"Can I have money of different country of origin.",
"Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?",
"Can you help me with proving my identity?",
"How does a transfer work?",
"How much does it cost in fees to use your card?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"can you assist me in activating my card?",
"Can I use this app to change money?",
"what documentation do I need for the identity check?",
"What are the steps for making a transfer for topping up?",
"how much you charge for exhcange",
"If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?",
"Are you aware of any charges for receiving money?"
] | 133 |
Do you have a children account available? | [
"What is the age limit for an account?",
"What is needed for my daughter to open an account?",
"At what age can I open an account?",
"Is there an age minimum?",
"How many years old do I have to be?",
"What age do you have to be to open an account?",
"What are the age requirements for service?",
"Is it possible for me to set up separate accounts for my kids?",
"Can my children have their own account?",
"What does my daughter need to open an account?",
"What is the youngest someone can be to open an account?",
"Is there an age limit?",
"How old do I need to be?",
"Could I open an account for my children?",
"Is there a possibility to open an account for my sons and daughters?",
"Do you offer account's for minors?"
] | [
"I want to get a Visa and Mastercard, is it possible to get both from you?",
"What is this fee debit on my account?",
"What do I need to do to transfer my paycheck to my account?",
"Do you have any fees if I want to add money using an international card.",
"Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.",
"Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.",
"What is the dollar that I have pending on my statement there?",
"How do I deposit cash?",
"Help! The app has an ATM withdrawl that I didn't make.",
"I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?",
"I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?",
"I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?",
"There's a duplicate charge on my account?",
"What options do I have for holding currencies?",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"What are the steps I need to do if I have a stolen card?",
"I want my card I just received to show up in the app. How do I do that?",
"If I'm getting my identity verified, what all do I need?",
"Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.",
"What cards and currencies can I use?",
"How long will it take the money to appear in my account?",
"Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.",
"How can I exchange USD and GBP in the app?",
"Can I top up?",
"Do you offer cards for those in other countries?",
"Why is there a direct debit I didn't make showing in the app?",
"Can I exchange USD and GBP from the app?",
"the transfer to an account wasn't allowed is there any other way for me to do it",
"I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP",
"Can you tell me why a cheque deposit isn't showing in my balance?",
"What do you need my identity details for?",
"How long will I have to wait for my money to be in my account?",
"My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?",
"I would like to know how to transfer money into my account.",
"Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.",
"My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.",
"What ATMs can I withdraw money from?",
"Is there a way I can get my ATM card back from the machine?",
"How can I find an ATM that accepts this card?",
"Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.",
"Where do my funds come from?",
"Will there be any extra fees for European bank card for top up?",
"When are you going to activate my card?",
"Can I add a card that I just found (again) to the app?",
"Would it be possible to activate my card?",
"There seems to be an additional charge of £1 on my statement, what is the reason for this?",
"What are your policies for card transfers?",
"Please help me find my top-up verification code",
"Where can I check to see where the money in my account came from?",
"I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?",
"Is there a way to make my old card usable with the app?",
"Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?",
"Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.",
"Is there a cash withdrawal fee? Because I just got charged?",
"I need assistance to activate the card on my account.",
"How do I order a disposable virtual card?",
"How do I report my card as lost or stolen?",
"My funds are low, can I auto top up?",
"Can you tell me what countries you offer support for?",
"How do I find the verification code for my top-up card?",
"Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.",
"Where can my card be used?",
"How can I make my card show up in the app?",
"Can I have a Visa card?",
"Are there any disposable virtual cards?",
"Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?",
"How do I see my card in the app?",
"Can you help me with proving my identity?",
"If I see a payment in the app that I don't recognize, what should I do?",
"Please assist me with activation.",
"I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?",
"Which countries are you in?",
"Do you do Visa or Mastercard?",
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",
"Using Google Pay, can I top up?",
"Do you have a top-up limit?",
"You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.",
"How long until the transfer is reflected on my account balance?",
"What ATM machines allow this card?",
"My account seems a bit off and getting weird charges.",
"How do I change the details in my account?",
"Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.",
"How do I go about transferring money using my credit card?",
"I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.",
"What can I do if I lost my card?",
"How do i get my salary in the account?",
"How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.",
"Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?",
"I want to transfer money into my account",
"I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.",
"I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?",
"How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.",
"how do i set up my apple pay watch to connect to my account",
"I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?",
"Do you let me choose between Visa and Mastercard?",
"Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!",
"Do you provide cards to people not in the UK?",
"I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?",
"I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?",
"How many active cards can I have?",
"I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?",
"I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?",
"My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?",
"Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.",
"Is there a fee for making a payment? If so, let me know why.",
"How many disposable virtual cards can I have?",
"How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.",
"How do people send me money?",
"I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?",
"How do I deactivate my account?",
"I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?",
"A Bank ATM did not give my card back. What do I do now?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"Where can i find my top-up verification code?",
"My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?",
"What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?",
"Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.",
"How do I add an existing card to the app?",
"Why is my top up for my new account not instant",
"Can you tell me how to top up on my card?"
] | 133 |
At what age can my children use your service? | [
"What is the minimum age required to open an account with your service?",
"Can my children open an account?",
"Do you have any accounts for children ?",
"Is there an age minimum?",
"Can my 8 year old grandson open an account at the bank?",
"I'd like to open an account for my children. How can I do that?",
"What age can sign up for services?",
"Is my daughter eligible to open an account?",
"How old does my daughter need to be to have her own account?",
"DO I have to be 18 to open an account?",
"Could my daughter open an account?",
"What age do my kids need to be to use your service?",
"I'd like to open an account for my kids can I do that?",
"Can I get an account for my son?",
"From which age can my kids use your service?",
"Hold old do my kids have to be to use the service?"
] | [
"Can I top up using an international card",
"Is this where I order a virtual card?",
"Can I verify my identity?",
"What are the top-up fees for my card?",
"What is the process for using my credit card to transfer money?",
"I would like to be assisted with the activation of my card.",
"I made a mistake on the last transfer I made, who must I speak with to cancel?",
"Is there a limit to how high I can top-up?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"What ATMs can I use this card?",
"Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"What do I need in regards to identification?",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?",
"How can I receive a virtual card?",
"After inputting the wrong pin too many times, can you now help me unblock my pin?",
"Can I keep using my card after it expires?",
"How can I transfer money to my account?",
"Is there a charge for receiving money?",
"What should I do? I topped off but the app reversed it.",
"Can I get a full list of instructions for identity checks?",
"How can I top up my account with a card?",
"How to edit personal details?",
"Can I use a cheque to top up my account",
"Are there any charges for topping up my card?",
"How long does it take for a refund?",
"What happens when my card expires?",
"I have arranged a transfer, but no longer need to send it. How do I stop the transfer?",
"Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?",
"I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?",
"Can i have the item refunded?",
"where to i get my funds from?",
"If my card was lost or stolen can I re-link it?",
"What is the cost and time frame of getting a new card?",
"What currencies can I exchange?",
"How long do you have to wait to see your virtual card your ordered?",
"I am interested in a Visa or Mastercard. Do you offer them?",
"I would like to know how much I can top-up.",
"Where do I find the top-up verification code?",
"Is there a fee for topping up",
"How can my account have money transferred into it?",
"What can I expect if I use bank transfer to top up my account?",
"Are there limits on the virtual cards?",
"Will I be charged for topping up by transfer?",
"I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?",
"How do I apply for a refund?",
"Do you accept credit cards from the US",
"When will I get my money? It's been too long.",
"What steps do I need to take to close my account?",
"What is the code I need to get into the app?",
"There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.",
"What do I need to do to activate my card?",
"Is there a limit to the number of disposable cards I can have?",
"What countries are you located in?",
"How do I order a disposable virtual card?",
"I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?",
"Does auto top-up have a limit?",
"Which ATM's will accept my card?",
"How will I receive my PIN?",
"What are the countries you support.",
"Show me the amount of transactions I can do with a disposable card.",
"Do you accept Mastercard?",
"How long do I have to wait for my transaction to be completed?",
"Do I have to do an identity check?",
"Tell me how many transactions I can do with a disposable card.",
"Can this app help me exchange currencies?",
"What areas are cards delivered to?",
"Will it take more than 3 days for my transfer to reach my account?",
"What physical locations can I use cash to top up?",
"In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?",
"Do I need to order a new card if mine is expiring?",
"I don't understand why I was charged an additional fee for this service. Can you clarify?",
"Can i top up by card?",
"Can I increase my top-up maximum?",
"I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.",
"I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?",
"I need to do a card activation.",
"What locations can I get money from?",
"Can I create my own top-up limit?",
"When should I expect to see my transfer hit my account?",
"What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?",
"How can I change my address?",
"What is the length of a transaction completion?",
"Are there limits to businesses that will accept this card?",
"What steps do I take to receive another passcode?",
"Can I get a Visa from you?",
"show me how to transfer to my account",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?",
"What is the refund process?",
"What do I need to know about topping up?",
"How long does it typically take for a pending ATM withdrawal to clear?",
"The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?",
"Where do I request another card?",
"I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while",
"Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.",
"How long will it take to deliver something to US?",
"How do I get a spare card?",
"Where should I withdraw money from?",
"Can you tell me where to go to get a disposable virtual card?",
"How would I change my details?",
"I'm being asked for a verification code. Where do I find it?",
"How many disposable cards can I make in a day?",
"If I order a new card, how much will it be and how long will it take me to get it?",
"My credit card was declined for top-up. Can you see if there is enough funds in my account?",
"Can you please assist on my item that needs to be refunded?",
"Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.",
"If I want to top up, can I use Apple Pay?",
"How long does it take for a bank transfer to show on my balance?",
"Where's my top up code?",
"How do I contact customer support about my declined transfer?",
"Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!",
"My card is about to expire, what do I do?",
"How many top-ups can be approved?",
"I want to use bank transfer for topping up my account. How is it handled?",
"Is it possible to edit my personal details on the app?",
"How do I top up on my card?",
"i was charged when i used a us issued card. why and what cards are free to use to add money"
] | 155 |
I want to open an account for my child. | [
"How old can one use your service?",
"How old do you have to be to be able to open an account?",
"How old does my daughter need to be to have her own account?",
"Am I able to open an account for my children?",
"How old do you have to be to open an account?",
"how old do i need to be to get an account for myself",
"How do I go about setting up an account for my daughter?",
"Could I open an account for children?",
"What is the youngest age for an account?",
"I am only 17. Can I make an account?",
"Is there an age limit to open an account",
"Can my children open an account?",
"Do my kids have to be a certain age to use this service?",
"Can I start an account for my kids?",
"Would it be possible to open up an account for children?",
"How young can I be to open my own account?"
] | [
"The other bank confirmed a transfer I made, but this account is not reflecting it yet.",
"I need my card activated.",
"Do I have to do the identity check?",
"Can I change my pin at ATMs? If so, what ones?",
"How come I can't put money in my top up account?",
"Where is my top-up verification code?",
"There is an unexplained $1 charge on my statement, can you please explain this to me?",
"Are there steps to see where my funds come from?",
"Do I need to go to a physical bank to change my PIN?",
"How can I check for an unsupported merchant for my transfer request?",
"How long does it take to get my card? Can I choose when to receive it?",
"I can see an extra 1£ charge on my app. Why did you charge me extra?",
"What's the closest place to withdraw money?",
"Can I add to my account balance with a cheque?",
"If I wanted to make a change from GBP to AUD what is the process?",
"How do i top up my google pay?",
"I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.",
"What do I do to verify my source of funds?",
"I'd like to know how transferring my money into my account works.",
"Why am I not seeing the check I deposited this morning in my account?",
"Which ATM's am i able to change my PIN?",
"Can I use your app to exchange between USD and GBP",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"I need to make a transfer, what will the fee be?",
"What things do I need to verify my identity?",
"So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?",
"Would you please unblock my pin? I don't know why, but it's blocked.",
"Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!",
"I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.",
"I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?",
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",
"What all am I required to show for the identity check?",
"would a visa or mastercard be more suited to me?",
"How do i authenticate a top-up card?",
"What is the source of my funds.",
"Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?",
"Is there a charge for getting my money?",
"Give me my card, I need it now!",
"How would I go about getting a physical card to use in stores?",
"There is a fee on my account. Why?",
"where can i deposit a check",
"What can I do to verify my identity?",
"Visa and MasterCard, can I get them both?",
"Can I choose my Visa or Mastercard?",
"Do I have a Visa card as an option?",
"Do I need a photo ID to activate a my new card?",
"Help! The app has an ATM withdrawl that I didn't make.",
"Can I add a card to back into the app?",
"I seem to be having trouble with my Google Pay Top. Can you please help?",
"Am I allowed to transfer money to a beneficiary?",
"Where do I go to terminate my account?",
"I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?",
"Do I need to establish I am paid in GBP before a transfer?",
"How can I make my card ready to use?",
"Please tell me if I'm going to be charged for sending out more cards?",
"Hi, I have done a topup, but my money was reverted. Please look into this issue.",
"There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?",
"My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!",
"I already paid to top-up but the funds aren't available yet, where are they?",
"How do I complete the ID check?",
"I'm going to be away for awhile, can I have it add money automatically in certain intervals?",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"Why is it showing that my account has been charged a dollar that is showing as pending?",
"If I will be traveling, is there a way to auto top-up my card on certain days?",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"Can you tell me how to link one of your cards that I already have?",
"One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks",
"I need to transfer some money, can I use my credit card?",
"Can you send me more cards for my account?",
"I initiated a Bank transfer form Europe, how long will this take?",
"Will I be charged any fees if I want to add money with an international card?",
"Is there a way I can get a Visa card?",
"Can I use app to unblock my card?",
"Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?",
"I just got my card. It's not linked yet--how do I do that?",
"I want to use my card, how would I activate it?",
"Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?",
"I put some money in my account the other day but now its gone? Why is this?",
"How do I freeze my account?",
"What fiat currencies can I use for holding and exchanging?",
"What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.",
"Can I use this app to change dollars into euros?",
"I would like a disposable virtual card, could I get one?",
"Can I use my account without verifying identity?",
"I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?",
"Am I able to order a new card and have it sent to me in China?",
"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",
"What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.",
"It looks like someone else withdrew cash from my account, can you help?",
"I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.",
"Will you accept my other card?",
"How do my friends top up my account",
"for god sake, just delete my account i am sick of this",
"How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.",
"I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.",
"I've made a transfer, how long until the money reaches my account?",
"I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!",
"Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.",
"I'm trying to verify my identity but can't figure out how, what do I do?",
"The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?",
"Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.",
"I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?",
"The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?",
"How do I activate and link my new card?",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"Do I need any kind of documentation for the identity check?",
"What is the fee on my statement for?",
"My American express is experiencing a problem with apple play with top up, can you fix it?",
"what is this charge on my account",
"I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?",
"Can my friends top up my account?",
"what currencies can i exchange between on your app?",
"What kind of ATM's can I use?",
"Why won't you let me name X as a beneficiary?",
"What do I need for the identity verification?",
"So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?",
"My card expires soon, will you send me one automatically?",
"ATM apparently not working? Couldn't access funds in my account?"
] | 133 |
At what age can a person open an account? | [
"I want to open an account for my child.",
"I have young kids. Can they use this service?",
"Am I allowed to get an account for my daughter?",
"Can my teenager have an account?",
"What's the youngest I can be to open an account?",
"How old must I be to open an account?",
"What are age requirements for opening an account?",
"Can I get an account for my daughter?",
"Is there an age minimum?",
"What is the appropriate age for my child to be able to open an account?",
"How old do you have to be to get an account?",
"What are the age requirements for opening an account?",
"Can I get an account for my son?",
"I would like an account for my children, how do I go about doing this?",
"Can I open an account for a child?",
"What age can sign up for services?"
] | [
"can you assist me in activating my card?",
"Tell me how to go about activating my new card?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"If I have a credit card with you how I get set up to link to it?",
"How long do I need to wait til my top up isn't pending?",
"How do I active this card?",
"My card is about to expire. How do I get a new one?",
"Can I add money in intervals to my account? I will be traveling.",
"What steps do I need to take to exchange currencies?",
"What documentation do you accept for the identity check?",
"I have my card, when whill my PIN be available?",
"Just received my replacement card, what steps do i need to take to activate it?",
"Which currencies do you handle?",
"What are the top up fees for using an European bank card?",
"Show me how to look at the source of my current funds?",
"How do I replace my card before it expires next month?",
"is a transfer to a beneficiary allowed?",
"In the exchange and holding, what fiat is allowed?",
"What currency can I use to add money?",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"Where in the app do I go to make my new card show up?",
"Can I change my pin at an atm?",
"How do i authenticate a top-up card?",
"Where is a ATM that accepts Mastercard?",
"How do I add money to my card?",
"Tell me if there is a limit to top-up.",
"Why can't my beneficiary access my account?",
"Will I be charged a fee to top up using a debit or credit card?",
"It appears my card expires next month, can I order a new one?",
"Can I get a new pin number at any ATM using my card?",
"What are the steps for getting money from a friend?",
"Where is the option to top up with a cheque?",
"Would like to use my card and need to activate it first. Can you help me do this?",
"Can you tell me about why the account I have was charged an extra 1$",
"Can this app exchange American and English currency?",
"I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!",
"I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.",
"I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?",
"Is it free to transfer money or is there a fee?",
"I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?",
"Are there limits to businesses that will accept this card?",
"What do I have to do to activate my card?",
"My friend deposited $100 into my account, but it is not showing up!",
"How much is it to receive money?",
"Can my account be topped up by my friends?",
"What do I do for the identity check?",
"My card is about to expire. What do I need to do?",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"I am planning activating my card was it possible?",
"My card is about to expire. What do I need to do to keep using my card?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"What places will accept my card?",
"After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?",
"How much does it cost to exchange my balance into a foreign currency?",
"When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?",
"Why can't I transfer to an account?",
"I deposited some cash but it hasn't shown up in my account yet, what's going on?",
"What ATMs accept my card?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"How can I link my bank to my top up account?",
"Can I wait for you to send me a new card when mine's about to expire?",
"How do I delete my account?",
"Where can I find an ATM to use this card?",
"Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?",
"You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.",
"I need to transfer some money, can I use my credit card?",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"Will the transfer show up in my account soon?",
"It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.",
"Can you tell me how do I get a card?",
"I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?",
"Is there a fee for transferring money",
"What's the earliest time to receive my card?",
"What's my limit for topping up?",
"What do I need to do to perform identity checks?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"How can I get the cash deposit to show up on my account?",
"What options do I have for holding currencies?",
"Do you give out Visa or Mastercards?",
"My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?",
"I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.",
"How do I know when my card will expire?",
"Can I add money automatically to my account while traveling?",
"Can I order a card?",
"I need assistance activating my card?",
"Who accepts this card?",
"How do I know which ATMs will accept this card?",
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",
"What do I do when my card expires?",
"where do I go to top up with cash?",
"Can I see that history on my funds and where they came from?",
"Why do I need to verify my account?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"I made a bank transfer from my UK account today, but it's not showing. Can you check status?",
"What are the rules for transferring to a beneficiary?",
"What is needed for identity verification?",
"I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?",
"What is the fee if I use a European bank for a top up?",
"What type of card can I use to top up?",
"My card is about to expire. How do I order another?",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"How do I order a new card? The current one is about to expire.",
"Are there ATM fees?",
"Would I be charged any fees if I added money to my account using an international card?",
"How do I exchange currency?",
"How do I activate a card?",
"When I top up what are the amoutn limits.",
"How many disposable cards can you own?",
"How many transactions can I do with my disposable card?",
"Can I choose between Mastercard and Visa?",
"When will I get my card?",
"What credit cards are supported?",
"I need to exchange some foreign currency. What's the charge for doing that?",
"I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?",
"It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!",
"What ATMs can I use this card at?",
"I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?"
] | 605 |
How old do kids have to be to open an account? | [
"I would like an account for my children, how do I go about doing this?",
"Do you have any age limit?",
"Could I open an account for children?",
"Can my children get an account?",
"I am 16 and just started working at McDonalds can I deposit my checks at your bank?",
"What age do I have to be?",
"How old do you need to be to use the banks services?",
"Is there any age limit?",
"DO I have to be 18 to open an account?",
"My son has just turned 13, is he old enough for an account?",
"How old does one need to be?",
"Is there an age limit for opening an account?",
"I would like to get an account for my child.",
"Can I open up an account for my child?",
"How old must I be to open an account?",
"Do you guys have any age restrictions?"
] | [
"Please help me figure out the reason for the odd withdrawal amount from my account?",
"What countries do your accounts support?",
"Is it possible to use Apple Pay to put money in my account?",
"Does Apple Watch support the topping-off of my account?",
"How long does it take for my payment to process?",
"How do I link a new card in the app?",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"How do I top up using my card?",
"What steps do I need to get another card?",
"If I have this card, which ATMs can I go to?",
"what can I do if I got my American Express in Apple Bay but top up is not working?",
"Why does my account show as pending a cash withdrawal from the ATM that I have already made?",
"My account says a withdrawal is pending - why can't I take cash out of the ATM?",
"What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?",
"Do I have to go somewhere to activate my card?",
"Are there any restrictions to where I can use my card?",
"What is the process to get a new card when your old one expires?",
"Can someone in the US have a card?",
"Do I have to pick a creditcard brand?",
"Can I request a card?",
"My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"Can I top up?",
"Help! There is a cash withdrawl on the account that I didn't make!",
"Where are you cards supported?",
"What do I do if I do not recognise a cash withdrawal?",
"How many disposable cards is the limit?",
"I want to top my account by using a bank transfer. How would that work?",
"Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.",
"I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"what are limits to top up",
"Does it cost to top up my card?",
"Will the transfer show up in my account soon?",
"Are there any fees associated with receiving money?",
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",
"How long until transfers complete?",
"What do I do if I can't get my card out of the ATM?",
"why do I need to show ID",
"Who can purchase a disposable virtual card?",
"What are the steps of verifying an identity?",
"What is the source of funds for my money?",
"How can many disposable cards can I have per day?",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move",
"I can't find out how to top-up my account using cash.",
"My card needs to be activated.",
"Hey, I have my card, how do I get it to show in the app?",
"What do I do when I get close to the expiration date of my card?",
"What are the ATMs that will accept this card?",
"My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?",
"I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?",
"Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"In what ATM can I change my pin?",
"what is the disposable cards limit?",
"Do I get a card to keep in my wallet?",
"How can I make my card show up in the app?",
"I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"Help! In the app there is a direct debit that I don't remember.",
"Do I have to change my PIN at a bank?",
"I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?",
"Can you tell me how I go about activating a new card?",
"How long does it take for money to transfer as my balance hasn't been updated",
"why didnt a transfer to my account process",
"What US credit cards do you accept?",
"I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.",
"want a new card what are the fees",
"How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund",
"When will my transfer go through?",
"Can i have a card to my daughter?",
"How do I show this stupid system that this is really my identity?",
"Do i have to top-up with my credit card before I can transfer?",
"The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?",
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",
"Can I verify my identity?",
"If I am running low on credit can I auto top up?",
"How many disposable cards can you own?",
"can i top up with check?",
"What are the steps I need to do if I have a stolen card?",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"How can I link my bank to my top up account?",
"What currency can I use to add money?",
"How can I sign up for a virtual card?",
"Can this app help me exchange currencies?",
"How long will it take for my transaction to be completed?",
"How do I know which ATMs will accept this card?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?",
"I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.",
"How can I move money from my account at a different bank to the account I have at this bank.",
"new customer and filling gas today, it's not working, the thing shows pending half an hour!",
"What is the charge for using a Top up card in the US?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"Is it free to transfer money or is there a fee?",
"What do I do to activate?",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"Is there a money transfer fee?",
"How long is the wait for my card?",
"I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.",
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",
"If I need more than cards will I have to pay a fee to receive them?",
"How much to exchange currencies?",
"What credit cards are supported?",
"What documentation is needed for the identity check?",
"I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?",
"Must I verify my identity?",
"Does it cost anyting to get my own card?",
"Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?",
"When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?",
"How do i activate my card",
"How do I add a card on to the app?",
"I need to hold money, what currencies can I use?",
"Unable to use my American Express with Apple Pay to top up my account",
"I want to get a Visa card",
"If I want a physical card, do I have to pay anything?",
"My identity hasn't been verified. Can I use my account?",
"How can I transfer money to a beneficiary?",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"How dp i top up with a cheque ?"
] | 605 |
What is your age limit? | [
"I want to open an account for my children",
"Is it possible for me to set up separate accounts for my kids?",
"Whats the minimum age to have an account",
"Can I open a bank account for my newborn baby?",
"what is the age limit for opening a new account",
"What is the age requirement?",
"We want to start a college fund for my daughter.",
"What is the youngest age for an account?",
"How old do you have to be?",
"DO I have to be 18 to open an account?",
"Do you offer account's for minors?",
"May I get an account for my daughter?",
"What age do my kids need to be to use your service?",
"What's the youngest I can be to open an account?",
"How old do you need to be to use the banks services?",
"If I want my son to have his own account is that possible?"
] | [
"What should I do if I have used all of my PIN tries?",
"Can I top up using cash?",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"can i top up from a usa credit card",
"How long do card transactions take to clear?",
"How can I top up with this cheque I got?",
"May I choose between Visa and Mastercard?",
"The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?",
"I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?",
"Can you please explain the topping up transfer process?",
"Will it take more than 3 days for my transfer to reach my account?",
"I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!",
"How can my new card be renewed?",
"can you check why I wasn't able to top up?",
"I need to transfer something ASAP from China, how long will it take to post to my account?",
"Can you tell me if I can hold money in several currencies?",
"How do I delete my account?",
"what's my top-up verification code?",
"In the exchange and holding, what fiat is allowed?",
"Which currencies do you accept for adding money?",
"The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?",
"How can I delete my account?",
"I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?",
"Will I be charged for topping up?",
"What steps do I need to do to delete my account?",
"What's your refund policy if I bought an item from you?",
"When should I expect to see my transfer hit my account?",
"When will the transaction go through?",
"What would the approximate delivery date be if I transferred something urgently to China?",
"Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?",
"Help, your app is showing a larger WD than I actually did earlier at an ATM.",
"If I'm getting my identity verified, what all do I need?",
"When I'm traveling is it possible to add money automatically at certain time points?",
"What are the top-up fees for my card?",
"How do I to up by card?",
"Has my top-up gone through?",
"What is the procedure for an expired card?",
"My card wants to be topped what do you guys support?",
"I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.",
"How do I access the option to top up?",
"I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?",
"Can you tell me what i need for the identity check?",
"I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.",
"can you tell me what cards and currencies you take?",
"Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.",
"Will filling stations accept my card?",
"Do these virtual cards have any caps on using them?",
"Can another family member hold a card for this account in addition to mine?",
"How do I active this card?",
"Can I have a auto top-up when my account is short?",
"What do you need to verify my identity?",
"What can you tell me about getting a virtual disposable card?",
"I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?",
"Do you charge anything for topping up?",
"Will you accept my other card from the U.S.?",
"I want to use bank transfer for topping up my account. How is it handled?",
"How long will the transfer take?",
"I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?",
"If I live outside of the UK am I still eligible for a card?",
"How do I reset my PIN, I can't seem to use my card?",
"Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?",
"If I need to make an exchange from USD to GBP, how can I do so in the app?",
"How long is a transfer in the pending status?",
"How many transactions can I do with one disposable card?",
"What do I do if I completed a money transfer but the recipient hasn't received it?",
"Ordered awhile back, what is the ETA in the US?",
"I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?",
"How can I top up my Google Pay?",
"Why am I not allowed to add a certain beneficiary?",
"How long does it take to get my money",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?",
"Am I allowed to hold money in multiple currencies?",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"How do I verify my identity?",
"Am I charged if I make a top-up?",
"I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please",
"Which cards are accepted for topping up?",
"How do I change the details in my account?",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"What do you do with all the identity information you're collecting from me?",
"Will you charge me more if I top up with an international card?",
"How long does it take for my payment to process?",
"What if I don't want to disclose all of my identity details?",
"How can I top up by card?",
"Can you show me how to top up with Google play?",
"How long does it take for a transfer to show up in my account?",
"I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?",
"If I get a transfer from Europe, how long until it is in my account?",
"Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.",
"What is your exchange rate between UK pounds and Russian rubles for my last transaction",
"How much am I charged to receive money?",
"Can I use this app to change money?",
"Is my salary eligible for this?",
"How much do you charge for exchange rates?",
"Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?",
"Which fiat currencies can I use through this app?",
"Can this app exchange American and English currency?",
"I just bought an item and would like to stop payment, is this possible? The item has not been received yet.",
"Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?",
"How can I unblock a blocked pin number for my account?",
"I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.",
"How do I update my address?",
"I don't know what to do. Should I transfer funds. My account is out of money.",
"What countries are you located in?",
"I may need to exchange my USD for GBP, can your app do that?",
"I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!",
"How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...",
"Will you guys do Visa or Mastercard?",
"Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?",
"Can I convert money into different currencies?",
"Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?",
"Can I use google play as my primary app to Top up?",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.",
"How soon will my balance be updated to reflect my transfer?",
"Can I use cash to top up",
"I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?"
] | 76 |
How old do my kids need to be to use your service? | [
"What are the age requirements for opening an account?",
"How old do you have to be to be able to open an account?",
"Can I open a bank account for my newborn baby?",
"I would like to get an account for my child.",
"Can my children get an account?",
"Can my children open an account?",
"What's the youngest I can be to open an account?",
"What age do I have to be?",
"My daughter needs to open account.",
"What age can sign up for services?",
"What is the minimum age?",
"How old do my kids have to be to use your service?",
"We want to start a college fund for my daughter.",
"I'd like to open an account for my kids can I do that?",
"As my kids get older are they able to get set up with their own accounts?",
"If I want to get an account for my daughter, can I do that?"
] | [
"What are the restrictions to top-offs?",
"Does google play offer the service to Top up?",
"I need some money transferred ASAP, how long does the process take?",
"is there a limit for top up?",
"Is there a transfer fee?",
"What is needed to prove my identity?",
"how do i get a virtual card?",
"How do I make my card show up in the app?",
"Do you accept US credit cards?",
"What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?",
"What is the highest amount I can top-up?",
"Which ATM's accept my card?",
"What is the process to create a disposable virtual card?",
"Can I reactivate a card?",
"When will I get my card shipped to me?",
"How do I make my virtual card work?",
"I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.",
"I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?",
"Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.",
"My card is about to expire. How do I get a new one?",
"What documentation do you accept for the identity check?",
"How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.",
"Can I have my account add money automatically in certain intervals?",
"I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?",
"Do I have to pay for topping up by transfer?",
"What's the process for ID verification?",
"How do I get my card on the app?",
"I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?",
"What is the estimated time on an urgent transfer from China?",
"How many disposable cards per person?",
"Is it acceptable to use either Visa or Mastercard?",
"If I need delivery on a certain day, is that something that could be accommodated?",
"When is a payment I made with my card going to clear>",
"Can I make transfers before my identity verification?",
"Can I use cash to top up",
"What credit cards are supported?",
"How long does it take for a refund?",
"Can I top up my account with Google Pay?",
"Are refunds allowed for certain items.",
"This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.",
"What is the maximum for auto top-up?",
"How do I receive money from someone?",
"Can I put my old card back into the system? I just found it/",
"Do i have to wait to get the pin or can i set up a pin",
"Is it possible to change my address?",
"Is auto top up a provided service?",
"Where can I use my card to pay?",
"Why am I being charged for transfers? Are they not free?",
"I would like to have assistance with activating my card.",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!",
"Can I set up to my account to automatically top up?",
"How many disposable cards can I make in a day?",
"Why isn't my top up working using my saved American Express in ApplePay?",
"Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.",
"What number of transactions can i do with one disposable card?",
"Does this program take SWIFT transfers?",
"How long do I wait for my PIN",
"please help me with this transfer, for some reason i can't transfer to a cryptocurency account",
"How can I replace an expired card?",
"How do I validate my identity.",
"What commission do you take for currency exchage?",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.",
"My card will expire next month, will I need to order a new one?",
"Are there any restrictions on where I use this card?",
"let me know how many disposable cards I can have?",
"Change of location, need to change details",
"Can I make transfers before identity verification?",
"What steps do I take to receive another passcode?",
"Can I have a Visa card?",
"Can I request a physical card?",
"What do I do if my disposable virtual card doesn't work?",
"I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?",
"what are the locations i can withdraw money",
"How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked",
"I want to change my account details.",
"What is the limit on Auto top?",
"what is this charge on my account",
"What do I use to verify my identity?",
"Can you please help me with this exchange? I am trying to get crypto and the app won't let me.",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"What is the refund process?",
"Where do I get a virtual card?",
"How many times can I auto top-up?",
"Can I get some help activating my new card?",
"My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?",
"I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!",
"I am wanting to refill my card, is there a charge?",
"Where should I withdraw money from?",
"How to modify my details.",
"I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?",
"Hi, I have an apple watch. How do I use it to top up my card?",
"Can I get a card? I live in the US.",
"The expiration date for my card is coming up, how do I get a new card?",
"Can I get a physical card",
"when will i receive a US transfer",
"What's the refund process?",
"can the delivery be specific to my needs?",
"How do my friends top up my account",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"I just got my card and want to use it, how do I activate my card?",
"Can you tell me about these disposable virtual cards?",
"Are there limits on auto top-up?",
"What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.",
"Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.",
"How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.",
"The wait for this transfer seems to be taking a very long time. It is very important that it goes through quickly. Can you please tell me how long it may take?",
"Can someone please help assist me by explaining to me why my pass-code is not working?",
"How long will it take for my transfer to arrive?",
"A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.",
"How many cards am I allowed?",
"How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.",
"I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.",
"How can I get a Visa and Mastercard?",
"How do I apply for a refund?",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"I want to know if there is a maximum I can top up.",
"when does my balance update for a transfer"
] | 155 |
I would like to get an account for my child. | [
"At what age can a person open an account?",
"If my kids wanted to use your service how old would they have to be?",
"What is the youngest age for an account?",
"Can I open an account for a child?",
"Hold old do my kids have to be to use the service?",
"How old do I have to be?",
"Can my daughter make an account?",
"What age do I have to be?",
"What is the age limit for an account?",
"What are the age limits for your service?",
"What about my children?",
"Is there an age limit?",
"How old do we have to be?",
"I need to set up an account for my daughter, how would I do that?",
"What's the minimum age for opening an account?",
"We want to start a college fund for my daughter."
] | [
"I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?",
"Would I get a Visa or Mastercard?",
"would a visa or mastercard be more suited to me?",
"Hi there, I came across a problem with my top up and my money is missing, was there a system error?",
"When will I get my card?",
"I need a disposable virtual card. Please tell me how to order one.",
"If I lost my phone, can someone use my account?",
"The other bank confirmed a transfer I made, but this account is not reflecting it yet.",
"I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?",
"The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.",
"How do I validate my identity.",
"How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.",
"I would like to transfer some money from my other bank account into this one.",
"I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?",
"Can I top up my account with a cheque?",
"Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?",
"Do you guys accept mastercard or visa?",
"Where do I have access to a virtual card?",
"Please check payments on my card. There is a duplicate and I only bought it once.",
"Is there anyway, I can get a disposable virtual card?",
"I just tried to top-up and now I'm getting an additional verification message, why?",
"I want to hold and exchange fiat currencies, what can I use to do so?",
"someone is using my account",
"The wait for this transfer seems to be taking a very long time. It is very important that it goes through quickly. Can you please tell me how long it may take?",
"Can I get a new pin number at any ATM using my card?",
"I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?",
"The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?",
"What documents do I need for the identity check?",
"Can I directly deposit my salary to this account?",
"How would I go about getting a physical card to use in stores?",
"May I have another card?",
"Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.",
"Where is my top-up verification code?",
"What countries can I use my account in?",
"Do you offer free ATM withdrawals of ones hometown currency while on holiday?",
"It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!",
"I believe my card has been stolen, what can I do about this situation? It's urgent.",
"How can I go about getting a disposable virtual card?",
"Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.",
"I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?",
"Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?",
"I'll send a check to top up my account",
"If I were to use a European bank card for a top up, will I incur a charge?",
"How do I use the app to exchange currencies?",
"What's the procedure for getting a card?",
"In the app, where do I find my card PIN?",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.",
"My card expires soon, will you send me one automatically?",
"Where will I find my card?",
"top up google pay, is it possible?",
"Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?",
"I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?",
"I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?",
"I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.",
"For what reason must I authenticate the top up?",
"Can someone assist me with activating my new card?",
"How do I go forth on verifying my identity?",
"What am I going to need in order to verify my identity?",
"My identity hasn't been verified. Can I use my account?",
"ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!",
"I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.",
"I would like to exchange currencies, but is there an extra charge to do so?",
"Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?",
"Is there a charge or discount if I use a European bank in a top up?",
"Which foreign currencies can I get transferred into my account?",
"where do I go to top up with cash?",
"Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?",
"How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.",
"what are the reasons I have to proof my identity to you?",
"I am looking to transfer some money from my other bank account into this one.",
"How do I request the PIN?",
"I need to exchange some foreign currency. What's the charge for doing that?",
"can you assist me in activating my card?",
"There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?",
"Do you charge extra for topping up with a debit or credit card?",
"If I get another card, what kind of fees am I looking at?",
"I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?",
"I require verification of my source of funds.",
"I want one of those virtual cards!",
"Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?",
"what steps do you take to check identity",
"I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?",
"If my card is trapped in the ATM, what do I do?",
"I have some transactions on my account I did not make. Can you cancel my card and prevent further use.",
"how to i go about getting my virtual card",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.",
"How to receive transfers from my employer when I get paid in GBP?",
"Where do I find our how to get a physical card?",
"How can I trade currencies with this app?",
"totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"What kind of ATMs would this card be accepted at?",
"From where can I withdraw?",
"Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.",
"I need to add a serious amount of cash to my card, how do I do that?",
"My account says a withdrawal is pending - why can't I take cash out of the ATM?",
"Is it possible to top up with cash? If so how do I do it?",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.",
"How come I'm not allowed to transfer funds right now? I just keep getting an error message.",
"How long does it take for an international transfer into my account?",
"My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?",
"I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?",
"I just looked at my app and it seems I was charged extra, why is that?",
"Please help! I need a refund on a transaction on something I bought and I need the refund right away!",
"Please help me find my top-up verification code",
"Do I have to do the identity check?",
"Why am I seeing a transfer fee on my bank statement?",
"Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.",
"Can i make transactions before identity verification is complete?",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"What's the deal? My card was just denied for top up. Why is it not going through?",
"Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??",
"There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.",
"Can I make transfers before identity verification?",
"I have money in a foreign account that I want to send to this account.",
"I'm not in the UK, but can I still get a card?",
"I want to transfer money from another account into this one."
] | 133 |
Would I be able to open an account for my daughter? | [
"Is it possible to open an account for my children?",
"My daughter needs an acount.",
"How do I open up an account for my child?",
"Is my child too young to sign up?",
"Do my kids have to be a certain age to use this service?",
"How old do my kids have to be to use your service?",
"What is the youngest age for an account?",
"How old must I be to open an account?",
"I have young kids. Can they use this service?",
"Can I make an account for my kids?",
"Whats the minimum age to have an account",
"What are the age limits for your service?",
"Is it possible for me to set up separate accounts for my kids?",
"How old does my kids need to be to open an account?",
"How old do kids have to be to open an account?",
"How old do you need to be to use the banks services?"
] | [
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"Need help to get my card to work.",
"How much do I need to pay for a transfer?",
"Do you give out Visa or Mastercards?",
"I need assistance with activating my new card.",
"I'd like to apply for a Visa Card.",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"I don't know what to do. Should I transfer funds. My account is out of money.",
"Let me know what the steps for the identity checks are",
"Hey, I have my card, how do I get it to show in the app?",
"Can I use app to unblock my card?",
"Am I able to top up with this cheque I received?",
"Can I get a new card?",
"How long before a check I send clears?",
"Is there a reason why there is an extra £1 charge on my account?",
"What fees apply when using a card?",
"Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.",
"I can use this card at which ATMs?",
"I am not able to do a transfer to an account",
"Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.",
"what is source of my money",
"If my card was lost or stolen can I re-link it?",
"I tried topping off my account with a card, but the money is not in my account despite the charge going through",
"How can I transfer money using my credit card?",
"Can you tell me if I can hold money in several currencies?",
"I need to activate my card.",
"What are my limits on disposable cards?",
"What happens with the duplicate charge in my account?",
"Can you help me reset my password?",
"I have an account at another bank, but I want to transfer some of the money to my account here.\n.",
"I need to transfer funds from my other bank account into this bank account.",
"I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?",
"I wish to use my American Express to put funds into my account.",
"Can I get one of your cards in the EU",
"What are the steps for the identity checks?",
"Can an American resident apply to get a card?",
"I was able to find my card. How to I go about putting it into my app?",
"Which type of card will I receive?",
"How many disposable cards per day am I allowed to have?",
"I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?",
"Will my other US credit card be accepted?",
"If I receive foreign currencies, am I able to exchange them on the app?",
"Tell me how to go about activating my new card?",
"Can I link your physical card",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"What type of card will I receive?",
"Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?",
"Where do I go to terminate my account?",
"What is the limit to number of transactions I can do with a disposable card?",
"Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?",
"Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?",
"How much am I allowed to top-up?",
"Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.",
"I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?",
"I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?",
"If I am in China, can I still order a new card and if so, how?",
"Please help me regarding a direct debit in the app that I don't recognize.",
"Which ATMs accept this placard ?",
"Can I track history on funds?",
"Can I use your app to exchange between USD and GBP",
"Is there an amount limit to my top-up?",
"Is there a reason why my account isn't updating because I used a check to balance my account?",
"Can I check to see where the funds came from?",
"Is there any way to see my card in the app?",
"Is my new bank card on the way and is there a way to track it?",
"This card is accepted by what businesses?",
"Is my card activated?",
"What other credit cards can I use?",
"The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?",
"How do I exchange currency?",
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",
"Can i set up an auto top-up?",
"Can you tell me if there are limits to disposable virtual cards?",
"I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?",
"Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.",
"Explain how to verify my identity?",
"My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?",
"Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?",
"Can I mail in a check to top up?",
"Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?",
"I would like to request a card.",
"top up google pay, is it possible?",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"I need to top up, can I use google pay?",
"Do I have to go somewhere to activate my card?",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"What kind of cash machines would allow me to change my PIN?",
"Where will I find my card?",
"Can you look at my account ans see why my card was declined",
"Are there a certain amount of transactions i can do with one disposable card?",
"The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?",
"Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.",
"Can you help me get Top Up to work in the Apple Pay function?",
"What are the steps for identity checks?",
"Where do I have access to a virtual card?",
"Is there a way to transfer funds directly from my card?",
"Are you able to locate my card?",
"I would like to get a Visa card",
"What do I do to close my account?",
"How do I set up my card PIN?",
"I just saw a fee on my account. When do these get charged?",
"Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.",
"So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.",
"I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!",
"I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.",
"Is it possible to get one the your cards in the EU?",
"Is it possible to get a physical card?",
"Do I get any sort of discount on volume for a lot fo currency exchanges?",
"What currency can I use to add money?",
"If i'm not in the UK, can I still get a card?",
"How do I get my card into the app?",
"In what way can I change my PIN and where do I need to be?",
"Can I have a second card?",
"Which credit card top-ups do you accept?",
"what is my monthly spending limit because i was refused my money at an atm",
"My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.",
"I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?",
"Is using my card free?",
"How do i verify my card?",
"Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?"
] | 133 |
Can my teenager have an account? | [
"Is there an age minimum?",
"If I want my son to have his own account is that possible?",
"What does my daughter need to open an account?",
"Is there a minimum age for having an account?",
"Can my children open an account?",
"How old does my kids need to be to open an account?",
"From which age can my kids use your service?",
"Do you have a limit for someone's age?",
"Do you have a children account available?",
"Would I be able to open an account for my daughter?",
"As my kids get older are they able to get set up with their own accounts?",
"How do I set up an account for my children?",
"Can I make an account for my daughter?",
"What are the age requirements for opening an account?",
"How old does my daughter have to be to open an account?",
"How old do you have to be?"
] | [
"If I get a transfer from Europe, how long until it is in my account?",
"Can I get some money exchanged?",
"Can I change my address?",
"There is a direct debit transaction on my statement that I think is not mine. How do I remove?",
"How do I discontinue my account?",
"At what ATM can I change my PIN?",
"Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?",
"Can you tell me how many currencies I can hold?",
"Is there anyway to bypass identity verification?",
"At which ATMs can I use this card?",
"I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.",
"I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.",
"Why is there a direct debit payment on my app that is not from me?",
"Is it possible for me to top up with Google Pay?",
"why didnt my account allow a transfer",
"Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?",
"Can Google Pay be used for top up, please help?",
"What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.",
"How long does it take for a transfer to show up in my account?",
"How can I make my card ready to use?",
"can i go into my app to find my pin",
"Why is my identity verification process not working?",
"How can I find a way to transfer money without it being rejected?",
"I forgot my pin and am blocked now. Can I reset it somewhere?",
"It's requiring me to verify my identity?",
"Is it possible to transfer money to my credit card?",
"I just saw a fee on my account. When do these get charged?",
"Why am I unable verify my id?",
"I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?",
"What fiat currencies can I use for holding and exchanging?",
"The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?",
"What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.",
"Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home",
"Why is the app showing a still pending message on a withdraw that has already been done?",
"Can I track history on funds?",
"What country's money can I hold currency in?",
"I'm going to be away for awhile, can I have it add money automatically in certain intervals?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"How much can I top up on my card?",
"I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?",
"On my disposable card, is there a transaction limit?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"What happens with the duplicate charge in my account?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"Can I order a new card with the app?",
"Where do I go if I want to link my new card?",
"There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?",
"How do I link to my credit card with you?",
"I need to edit the personal details section of my account",
"What are the steps for depositing cash into my account?",
"I'm not sure what I need to verify my identity.",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"Can this app take my salary?",
"I just replaced my phone but how do I use my card information?",
"I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?",
"Am I allowed to transfer money to a beneficiary?",
"Can I verify my top-up card?",
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",
"Where can I deposit cash to top up?",
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",
"How much am I allowed to top-up?",
"Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?",
"Why does my account show as pending a cash withdrawal from the ATM that I have already made?",
"How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?",
"Can my PIN changed remotely without visiting a bank?",
"Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.",
"I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?",
"How do people send me money?",
"How can I stop someone from using my card after I lost it yesterday.",
"How do I update my details?",
"Can I order a new card? Mine is about to expire.",
"Why check my identity?",
"How do I know where I can use my card?",
"Verify top-up card help?",
"I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?",
"Can I get a new card?",
"Am I able to stop a transfer?",
"Why hasn't the app verified my identity?",
"I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?",
"Help my activate my card.",
"My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.",
"How can I change my information?",
"Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money",
"Can I create a disposable virtual card?",
"How long does it take for a transfer to reach my account?",
"What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.",
"How do I active this card?",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"Can you help me get a disposable virtual card?",
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",
"Can I convert currency with the app?",
"What can I pay with? Does cash work?",
"is there a way to change name?",
"What should I do if someone else used my card?",
"I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.",
"Can I make a contactless payments?",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"I need to transfer money into my account, and I don't know how to do that.",
"So what about the card PIN?",
"I got a card, how do I get it in the app?",
"Is there a limit to my top-up?",
"If I want to top up, can I use Apple Pay?",
"why didnt a transfer to my account process",
"How and where can I find the identity checks?",
"There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?",
"I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?",
"I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.",
"I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?",
"The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.",
"Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?",
"If i want to change my pin number can I directly from an ATM?",
"Can I see where my funds come from?",
"Do you offer free ATM withdrawals of ones hometown currency while on holiday?",
"Is it possible to top up by card?",
"Is it possible for me to change my PIN number?"
] | 133 |
What age do you have to be to open an account? | [
"Do you have a limit for someone's age?",
"How old does one have to be to have an account with the bank?",
"Can I make an account for my kids?",
"How old do I need to be?",
"What does my daughter need to open an account?",
"What are the requirements to open an account for a minor?",
"Is it possible for me to set up separate accounts for my kids?",
"My son has just turned 13, is he old enough for an account?",
"Would I be able to open an account for my daughter?",
"What age can sign up for services?",
"My daughter needs to open account.",
"How old do you need to be to open an account?",
"I want to open an account for my children",
"Do you guys have any age restrictions?",
"Can I open an account for a child?",
"Do my kids have to be a certain age to use this service?"
] | [
"Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.",
"Who do I call to activate my new card?",
"Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.",
"Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?",
"My account is depleted. Can I transfer funds from another bank?",
"Does it cost to add money to my card?",
"Do I need any kind of documentation for the identity check?",
"Do I need to order a new card before it expires?",
"Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before",
"When will I get a new card when I order it, and how much will it cost.",
"What kind of ATMs would this card be accepted at?",
"I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"I want to do a bank transfer to this bank, from an account at another bank.",
"What ATMs will allow me to change my PIN?",
"Do I need to do something to get a new card once it expires?",
"How do I go about getting hold of a virtual card?",
"Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?",
"Where in the European Union can I get a card?",
"I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?",
"How do I get Top Up to work in Apple Pay?",
"How can I exchange currencies using your app?",
"How many times can I enter a wrong PIN before it is blocked?",
"how long dies it take for transfers to reflect on my balance",
"I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem",
"What kind of currencies can I use to add money?",
"I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?",
"I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?",
"A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.",
"What is my source of funds?",
"How do i top up my google pay?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"What currencies can I not hold many in, if so what are they?",
"I need to activate my card, how is that done?",
"How do I terminate my account.",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?",
"Will the transfer show up in my account soon?",
"Can I get a physical card for free, or is there a charge?",
"Where can I activate my card?",
"Where are you cards supported?",
"What currencies or cards do you support for topping up?",
"How do i set up my credit card to send transfers?",
"How do i authenticate a top-up card?",
"What do I do if my card is expiring soon?",
"Since my card is about to expire, what do I do to get a new one?",
"How do you do currency exchanges?",
"What's the closest place to withdraw money?",
"Where do I find our how to get a physical card?",
"Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.",
"How do I order my card?",
"Is there a specific type you need for identity verification?",
"For what reason must I authenticate the top up?",
"I want to add money but don't know what currencies you accept, can you tell me?",
"What type of card can I use to top up?",
"Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.",
"Can I put my old card back into the system? I just found it/",
"What places will accept my card?",
"What do I do when my card expires?",
"Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.",
"How do I update the PIN on my account?",
"can i add funds with a card from the united states",
"Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?",
"How much is the charge to top up my card?",
"how to get card pin?",
"I am paid by my employer in GBP; do I need to do anything in the app to indicate this?",
"How long does it take for money to transfer as my balance hasn't been updated",
"I finally got my card. Now I want to link it. Is that something you have to do or can I do that?",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",
"My account says a withdrawal is pending - why can't I take cash out of the ATM?",
"How long do card transactions take to clear?",
"Can I add money in intervals to my account? I will be traveling.",
"I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?",
"How do I top up by cheque?",
"Do I get any sort of discount on volume for a lot fo currency exchanges?",
"How can someone send me money?",
"Which forms of currency are accepted?",
"Are there any charges for receiving money?",
"Can I order a card?",
"Can I make transfers before my identity verification?",
"Is there a fee for making a payment? If so, let me know why.",
"I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?",
"How do I replace my card before it expires next month?",
"I tried topping up my account but it failed, can you help me?",
"Where can I find an ATM?",
"Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?",
"When will I receive my card?",
"Do I have to go to the bank to change my PIN?",
"Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?",
"May I choose between Visa and Mastercard?",
"What is the cause of the delay in applying my card payment to my account?",
"Is it free to transfer money or is there a fee?",
"I want to add money to my international card, so are there any fees charged to do this?",
"What forms of ID work for verification?",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"Can I use my card to withdraw from my account?",
"Does it cost to top up my card?",
"Unable to use my American Express with Apple Pay to top up my account",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"Can I top-up my card using a bank transfer.",
"I need to top up cash, How do I do it?",
"My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.",
"If someone in a different country sends me money, do I have to pay a fee?",
"Where's the button to top up with a cheque?",
"Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.",
"When will you be taking orders for disposable virtual cards?",
"Will my card be a MasterCard or a Visa?",
"Can I use my card anywere?",
"What can I do to verify my card?",
"Do I need a photo ID to activate a my new card?",
"Can I verify my identity online?",
"Help my verify my id.",
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"Can I get a card although I'm not in the UK",
"How do I make an exchange from one currency to another?",
"How to exchange my currency"
] | 605 |
How old do my kids need to be to open an account? | [
"I am only 17. Can I make an account?",
"Is there an age minimum?",
"If I want to get an account for my daughter, can I do that?",
"Can I open an account for a child?",
"How old do I need to be?",
"Is there a limit for age?",
"What age do you have to be to open an account?",
"Am I able to open an account for my children?",
"I want to open an account for my children",
"How old do you have to be to get an account?",
"Can my children open an account?",
"What is the minimum age to open an account?",
"How old does one have to be to have an account with the bank?",
"How old can one use your service?",
"Would it be possible to open up an account for children?",
"How old do you need to be to use the banks services?"
] | [
"I just got a card, how can I add it to the app?",
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",
"My card is needed soon",
"How long does it take for a money transfer to show up?",
"How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?",
"When should I receive my virtual card?",
"how long til my cash out goes through?",
"Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?",
"How long does a payment usually show as pending? Is it normal that mine is still pending?",
"What limits are the to top-ups?",
"Where do I have access to a virtual card?",
"Does my account have the option to hold multiple currencies?",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"Who do I call to activate my new card?",
"How long will it take for me to get my card?",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"What proof do you need for my identification?",
"What kinds of cards can I use to top up?",
"What steps do I need to take to change my card PIN?",
"Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.",
"Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.",
"Do you allow currency exchanges?",
"What currency can I use to add money?",
"When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?",
"I tried to deposit a cheque into my account and it is not letting me.",
"I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?",
"Does it cost much or take long to get a new card? Mine is about to expire.",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.",
"There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.",
"I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!",
"How do I know which ATMs will accept this card?",
"I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?",
"How long until transfers complete?",
"Do i have to top-up with my credit card before I can transfer?",
"What is accepted in regards to cards and currencies?",
"I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.",
"I live in the US and I would like to get a card. How do I go about getting one?",
"Will there be any charges for money received?",
"Can I get some help activating my new card?",
"How long does it take for my payment to process?",
"Is it possible to use Apple Pay to put money in my account?",
"I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.",
"How can I transfer some money into a foreign account?",
"There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.",
"What are the disposable card limits?",
"How can you assist on verifying my identity?",
"How much could I top up?",
"How do I get a physical card?",
"Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.",
"I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?",
"Tell me what I need to do to activate my card.",
"How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.",
"With one disposable card how many transactions can i do?",
"Can someone assist me with activating my new card?",
"If I need more than cards will I have to pay a fee to receive them?",
"How to a go about ordering a disposable virtual card?",
"I deposited some cash but it hasn't shown up in my account yet, what's going on?",
"What do I need to do to verify the source of my funds?",
"What does the bank charge for lost or stolen card replacements?",
"Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.",
"I need to hold money, what currencies can I use?",
"How long after I receive my statement can I dispute payments on it?",
"what is the amount of disposable cards I can have?",
"I have received my American express in apple play, looks like top up has an issue, please help?",
"Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.",
"new customer and filling gas today, it's not working, the thing shows pending half an hour!",
"Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.",
"There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.",
"How much is the limit for top-ups?",
"There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.",
"How do I top up using my card?",
"Where in the app do I link a new card?",
"Can I use my card anywere?",
"Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?",
"How do I delete my account?",
"Where can the card be used?",
"What are the ATMs that will accept this card?",
"Do you have a top-up limit?",
"How do I link a new card in the app?",
"My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.",
"What do I need to do to get my new card which I have requested 2 weeks ago?",
"Why was my card charged when topping off my balance but it's not showing up in my wallet balance?",
"How dp i top up with a cheque ?",
"Can you please help me with this exchange? I am trying to get crypto and the app won't let me.",
"In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?",
"How can someone send me money?",
"Am I the only one who can top-up my account?",
"Is there a money transfer fee?",
"I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?",
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",
"I got my new card but I am not sure if it need s activated and how?",
"Could you explain your rules for ATM fees?",
"I have a disposable card, how many transactions can I make?",
"why isnt my account allowing transfers",
"Who do I talk to about the ATM swallowing my card?",
"I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?",
"What is the time for a transfer?",
"how long do money transfers take?",
"My card is no longer lost. How do I enter it back into the app?",
"My card will expire soon, When do I need to order a new one?",
"How do I add a card on to the app?",
"What are the fees imposed when I make a transaction?",
"How do I go about getting hold of a virtual card?",
"My card needs to be topped up.",
"Can I link another card to my account?",
"How can I make my card show up in the app?",
"Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.",
"Do I have to go somewhere to activate my card?",
"Where are you cards supported?",
"I am interested in giving a second card to my daughter, how can I make this happen?",
"Can I have money in more than one currency in my account?",
"can i transfer money i the app",
"Will my transfer immediately show up in my account?",
"What currences are available for exchange?",
"What is the top-up limit on my cards?",
"What are the steps I need to take to cancel a transaction?",
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",
"How do I get an actual card?",
"Can friends send me money?"
] | 605 |
As my kids get older are they able to get set up with their own accounts? | [
"how old do i need to be to get an account for myself",
"If my kids wanted to use your service how old would they have to be?",
"How many years old do I have to be?",
"Is there any way I could open an account for my daughter?",
"Do you have an age limit?",
"How old do my kids need to be to open an account?",
"Can my daughter open an account?",
"I am only 17. Can I make an account?",
"Can I open an account for a child?",
"What are the age requirements for service?",
"Is there a certain age I need to be?",
"What is the minimum age limit?",
"How young can someone be in order to open an account?",
"What age do my kids need to be to use your service?",
"I'd like to open an account for my kids can I do that?",
"How old do you need to be to use the banks services?"
] | [
"What types of cards and money do you accept?",
"Hi there, I came across a problem with my top up and my money is missing, was there a system error?",
"I got my card now, how do I make it show up in the app?",
"What can I pay with? Does cash work?",
"Let me know what the steps for the identity checks are",
"How long should it take for my new card to arrive in them mail? What should I do if I never receive it?",
"Am I able to get a second card?",
"Will I receive a new card when mine expires?",
"How long will it take to verify my account?",
"At what cash machines can I change my PIN?",
"I might need to exchange between USD and GBP, is this possible with your app?",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"Do you also have this extra fee on your statement?",
"Is there a charge for getting cash?",
"how do i get top up with cash deposit",
"i was charged when i used a us issued card. why and what cards are free to use to add money",
"How long does it typically take for a pending ATM withdrawal to clear?",
"What is the limits on the number of disposable cards I can have?",
"I have my card, when whill my PIN be available?",
"How much could I top up?",
"Help me set up a new PIN?",
"What credit cards do you carry",
"How do I change my name?",
"How do I use a card to top up?",
"Will I be charged for receiving money?",
"Hi, I have an apple watch. How do I use it to top up my card?",
"Can my PIN changed remotely without visiting a bank?",
"how do I link a card I already have?",
"I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?",
"I may no longer need GBP, but instead I will need AUD, how can I go about making this change?",
"is there a limit for top up?",
"Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.",
"I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?",
"Can I use app to reset PIN attempts?",
"It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?",
"How long does it take for a bank transfer to show on my balance?",
"Can I use top-up with Apple pay?",
"I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.",
"Where should I withdraw money from?",
"Are there any fees if I use a European bank card for a top up?",
"One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks",
"Hi! What documents can I use to verify my identity?",
"Is there restrictions on where I can use my card?",
"I want to transfer a sum of money from another bank account I have into this one",
"Am I able to Top Up with Apply Pay?",
"Can I use my account although the identity verification has not been accepted yet?",
"Can I pick a new PIN?",
"Can I choose between Visa and Mastercard?",
"Are money transfers free?",
"Can i make transactions before identity verification?",
"where do I top up my google pay?",
"Is there a reason there's an extra fee on my statement?",
"How do I get my card?",
"Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?",
"Does it cost me to add cash?",
"how do i add money from my amex card to top up",
"How can I top up with this cheque I got?",
"What cards and currencies can I use?",
"Can you tell me how to tell where my funds come from?",
"why and how soon do I have to have proof of identity to you?",
"can i verify my identity i the app",
"How do I find out how or where this transaction on my account came from?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.",
"Do I have to pay any fees in order to receive money?",
"Is there a way to see my money's source?",
"Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.",
"I need to exchange between different currencies, like GBP and USD. Can I do that with your app?",
"Can I choose whether I receive a Visa or a Mastercard card?",
"I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.",
"I would like to top up via credit card, which credit cards do you support?",
"Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.",
"Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.",
"how do I link an old card?",
"I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?",
"Will the system automatically top up itself?",
"My card has an expiration date, will you send a new one automatically?",
"Can I use my card for online payments?",
"Are there limits on auto top-up?",
"I bought something and the money appeared back into my account? Why?",
"help me with my transfer",
"I am seeing an extra fee on my statement what is that for?",
"When I top up what are the amoutn limits.",
"Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.",
"It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.",
"Do you have Visa or Matercard?",
"What's the limit to how much I can top up?",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"How does a transfer work?",
"I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.",
"Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.",
"Can I order extra cards?",
"need to know if there is a maximum i can top up",
"Can I request a card?",
"Is there an auto top up feature?",
"How do I deactivate my account?",
"On a card top-up, where can I verify?",
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",
"How do i change my identity?",
"What source do my fund come from?",
"What is the next step if my card is about to expire.",
"How do I pay by check?",
"I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!",
"Where can I use my Mastercard?",
"Do you have an option for auto top up?",
"I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.",
"What's the limit for disposable virtual cards?",
"I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?",
"Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?",
"What type of card can I get?",
"What fees to you have for top ups?",
"Do I qualify for a visa card?",
"what can I do if I got my American Express in Apple Bay but top up is not working?",
"How can I tell if someone else is using my card?",
"where do you have locations at",
"Do i have to verify who I am?",
"Will I be charged for adding money by transfer?",
"Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?"
] | 133 |
Is there an age limit to when my child can use these services? | [
"Do you have an age requirement when opening an account with your service?",
"What age do you have to be?",
"Can I make an account for my daughter?",
"I need to set up an account for my daughter, how would I do that?",
"Can I make an account for my kids?",
"Is it possible to open an account for my children?",
"Can my children open an account?",
"What is the minimum age?",
"How old do you have to be to get an account?",
"What is the youngest age for an account?",
"Do you have an age limit?",
"Do you offer services for children to have money saving experience?",
"How old do you have to be to open an account?",
"I want to open an account for my child.",
"Am I able to open an account for my children?",
"How old do I have to be?"
] | [
"How do I modify my account details?",
"When will the money show in my account?",
"How can i check if my card is working?",
"Is there a way I can get a Visa card?",
"How does a US resident go about acquiring a new card?",
"Do you offer Visa or Mastercard?",
"Hello, what is a virtual card and how do I get one?",
"How long does it take for a new purchase to stop being considered pending?",
"If I top up by card, what options do I have re: currency and card type?",
"How do I see my updated balance after I make a cheque or cash deposit?",
"How many transactions can be made with a disposable card?",
"Is there a way to obtain a virtual card?",
"Can you please tell me how long it takes for the transfer to be available.",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"Can I use my American Express to add money to my account?",
"what are the reasons why you would not be able to process a payment",
"I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"How much do I need to pay for a transfer?",
"Is it acceptable to use my card anywhere?",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"When will I be able to see the refund",
"I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.",
"What do I do after my card expires?",
"What cards and currencies can I use to top up my account?",
"Can I top-up my google pay?",
"Can I cancel a transfer",
"How long until the transfer is reflected on my account balance?",
"Can you delete the account?",
"I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?",
"I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?",
"I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"can you assist me in activating my card?",
"How many times can I auto top-up?",
"I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?",
"what's the process for getting a disposable virtual card?",
"My card expires very soon. What is the cost and delivery time to get a new one?",
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",
"Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.",
"What countries are you available in?",
"How do I know if i need a disposable card?",
"I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.",
"There is a payment that i made that i noticed has not gone thru yet. Can i ask why?",
"What can I do with a disposable virtual card?",
"It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!",
"I want to use bank transfer for topping up my account. How is it handled?",
"I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.",
"For SEPA transfers, what kind of charge will be applied?",
"How much does it cost to make transfers?",
"How long does it take for money to reach my account?",
"I no longer want to transfer funds, can we cancel that transaction?",
"What is the most that I can top-up to a card?",
"Can I activate my card with the app?",
"If I make a transaction can I cancel it?",
"My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.",
"Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.",
"Where can I use this card at an ATM?",
"When will my top-up be completed?",
"How do I receive money from someone?",
"I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?",
"I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?",
"How long does it take for pending to go through",
"If my card is going to expire this month, do I need to order a new one?",
"I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"Are physical card available?",
"My card arrived but I need to make it work in the app, how do I do that?",
"how long does it take to reflect in my balance a top up",
"Am I going to see a charge for a SEPA transfer?",
"How can people transfer money to me?",
"Are there any restrictions for the disposable cards?",
"At what cash machines can I change my PIN?",
"Are there any specific ATMs that this card can be used at?",
"Please provide me with the restrictions of the disposable cards.",
"Can I purchase extra non-virtual cards?",
"What do I do about my expired card?",
"how many uses are the disposable cards good for?",
"i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"How can I transfer money to a beneficiary?",
"Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.",
"Can I use my virtual card for recurring monthly payments?",
"Do you do SWIFT transfers?",
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",
"How long will it take for my cash withdrawal to no longer show as pending?",
"How long does it take to authorise a payment?",
"I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.",
"After my card expires what should I do?",
"Do I have a Visa card as an option?",
"I may need to exchange my USD for GBP, can your app do that?",
"For the first time I got a fee on my account. How do I know when you charge these fees?",
"What is the best way to exchange currency between USD and GBP using your app?",
"Is auto top up a provided service?",
"The card can be used at which ATMs?",
"Why can't you allow my beneficiary?",
"What is the most amount of disposable cards allowable?",
"can you express my card to me?",
"How do I use American express to top up my account?",
"Is there a function where I can top-up automatically?",
"Once my card expires, what should I do?",
"How do I use contactless payments?",
"Any charges applicable for new card?",
"I have arranged a transfer, but no longer need to send it. How do I stop the transfer?",
"Can I have it delivered on the date I need it delivered?",
"Which fiat currencies can I use through this app?",
"Do I need to verify my identity each time I wish to use my account?",
"Are there any sort of fees involved for top of transfers?",
"Okay, I found my card, can I put it back in the app?",
"Is it possible to top up by card?",
"How do I claim a refund?",
"How long does it take for a transfer to finish pending?",
"Is it possible to delete the account?",
"Where do I need to live to get support?",
"Can I have a second card issued to another family member?",
"how long will it take for my transfer to stop pending",
"What type of ID do you accept?",
"I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!"
] | 155 |
How many years old do I have to be? | [
"What are the requirements to open an account for a minor?",
"Can I start an account for my kids?",
"How can I open an account for my children?",
"Do you offer account's for minors?",
"What is minimum age for an account?",
"How old do you have to be to be able to open an account?",
"How old does one have to be to have an account with the bank?",
"What's the minimum age for opening an account?",
"Can my children get an account?",
"My daughter needs to open account.",
"Can I make an account for my daughter?",
"Is my daughter eligible to open an account?",
"We want to start a college fund for my daughter.",
"How old do I have to be to open an account?",
"How old does one need to be?",
"What does my daughter need to open an account?"
] | [
"Is there any way to verify who I am?",
"How much more do I have to pay to exchange currencies?",
"How does identity check work?",
"For topping-up is there a charge?",
"what are you going to use my identification details for?",
"The wait for this transfer seems to be taking a very long time. It is very important that it goes through quickly. Can you please tell me how long it may take?",
"Where do I go to change my account details?",
"How to I close my account?",
"how much does a card cost and why do you charge me",
"What do I do to exchange currency?",
"I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?",
"Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?",
"I'm sure I have enough money so why didn't the store accept my card?",
"I'm having difficulties changing AUD for GBP. How do I do this?",
"What is the length of time for money to reach the account?",
"When do I set up my card PIN?",
"How long should my new card take to arrive?",
"How do you decide what your exchange rates are?",
"Do I need to use a limit on top-ups?",
"Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.",
"Can I use a check to top up?",
"Can i get payed through this system?",
"My card is about to expire. Where do I get a new one.",
"Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?",
"Is there a top-up feature, if there isn't a lot of money left?",
"Who can have access to top up my account?",
"How simple is it to transfer money into my account?",
"Changed details is essential, what steps do I take to do so?",
"Where are the options to top up with a cheque on my account?",
"I need to get a card, how do I do that?",
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",
"Will you help me unblock my pin after putting in the wrong pin too many times?",
"Whats the maximum disposable virtual cards?",
"Yikes! I didn't get the amount of money that I requested. What do I do now?",
"I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?",
"How do I withdraw money?",
"What's the process for terminating an account?",
"my card was frozen due to putting in the wrong pin too much. how many tries do i have",
"Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.",
"Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?",
"Help my verify my id.",
"This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.",
"Where in the app do I go to verify my identity?",
"How do I get my card to work?",
"What is the code I need to get into the app?",
"Is there a fee for topping up",
"Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?",
"How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.",
"What does it mean when my top up is saying still pending?",
"What do I need to do to exchange my money?",
"Why am I required to verify my identity?",
"Can I get a new card?",
"My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?",
"I was double charged at a restaurant can you take the second charge off?",
"How can you assist on verifying my identity?",
"How long will it take for my transfer to arrive?",
"How long does it take to authorise a payment?",
"Do I need to verify my identity to use my account?",
"What do I have to do to get my virtual card?",
"I want to get a Visa",
"What is this charge on my account for a cash withdrawl?",
"My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?",
"Can I change my PIN in Austria?",
"When I want to transfer money to my account, how can I do that?",
"What do I need to do to receive my payroll in the account?",
"Any fee for topping up?",
"I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.",
"I have my card, when whill my PIN be available?",
"Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.",
"how do i get top up with cash deposit",
"What information do I need to gather in order to activate my card?",
"How do I get a PIN?",
"What is the process for using my credit card to transfer money?",
"If I top up by card, what options do I have re: currency and card type?",
"I will be traveling and want money to be added automatically in certain intervals. Is this possible?",
"Do you have to order a new card before your current card expires?",
"Please provide details on how to top up my account using transfer option",
"I would like to top up my account automatically. How do I do that?",
"Which fiat currencies do you currently support? Will this change in this future?",
"Hello, what is a virtual card and how do I get one?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"What forms of ID work for verification?",
"Do I need any kind of documentation for the identity check?",
"How long do bank transfers take to clear",
"How do I top up with a cheque?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"How do I top up using my Apple Watch?",
"Can I get information on topping up?",
"When will I recieve my new card?",
"What am I going to need in order to activate my card?",
"Is there a cash withdrawal fee? Because I just got charged?",
"Please help me figure out the reason for the odd withdrawal amount from my account?",
"I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?",
"What is the max amount of disposable cards I'm allowed.",
"Let me know the steps for the identity checks",
"What can I use to verify my identity?",
"can i get a card if I live in the usa?",
"How can I hold and exchange fiat currencies?",
"What is the delivery time for US?",
"Is there a limit on how much I can withdraw from my account without being charged?",
"I want to do a cash deposit to top up. How do I do this?",
"Does Apple Watch support the topping-off of my account?",
"Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.",
"Why is this not letting me exchange crypto? I need help making this transaction go through.",
"Do you hold money and if so, what currencies do you accept?",
"There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.",
"Do I get to have one of those virtual cards I've heard about?",
"Can you unblock my pin after too many wrong pin attempts?",
"I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!",
"How many virtual cards do I get?",
"Where do I find the verification code for the card I'm topping up?",
"What is the extra €1 on my statement for?",
"What is the number of transactions I get with a disposable card?",
"I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?",
"Can I change from one currency to another?",
"My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.",
"What steps do I need to take to exchange currencies?",
"In which countries can I get a card?",
"I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.",
"Can I schedule future top ups?"
] | 76 |
Do you have a limit for someone's age? | [
"Is there a limit for age?",
"How old do my kids have to be use this?",
"Could I open an account for children?",
"DO I have to be 18 to open an account?",
"If I want to get an account for my daughter, can I do that?",
"I want to open an account for my children",
"How old do we have to be?",
"How do I open up an account for my child?",
"From which age can my kids use your service?",
"How old do you have to be?",
"Am I allowed to get an account for my daughter?",
"What is the process for setting up and account for my child?",
"How old do I need to be?",
"Do you have any age limit?",
"Would I be able to get an account for my child?",
"What is the age requirement?"
] | [
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.",
"Can this app exchange American and English currency?",
"Can you send me more cards for my account?",
"I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"I would like to alter my personal details.",
"Do you know the rate of exchange?",
"I have a disposable card, how many transactions can I make?",
"why cant you just refund me instead of a merchant",
"How many different cards can I have for my account?",
"Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?",
"Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.",
"Why can't a beneficiary receive a money transfer from me?",
"with what can I verify my identity?",
"I am interested in giving a second card to my daughter, how can I make this happen?",
"I used my card to top up but it's saying it is still pending. What does this mean?",
"Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.",
"Why on earth do you need so much personal id info from me?",
"How can I top up my account by bank transfer?",
"How do I shut down my account and get out of this company?",
"How do I update my current residence details?",
"What can I expect if I use bank transfer to top up my account?",
"I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.",
"I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?",
"What currencies do you accept for adding money to my account?",
"I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.",
"Is getting my identity verified required before I can use my account?",
"Is it possible to have a second card?",
"What methods can I use to add money to my account?",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"I normally have no issues making transfers, so why am I suddenly being told it is not possible?",
"Is it possible to refund an item?",
"When my card expires what happens to my account?",
"How long does it take for a cheque to post to your account?",
"I don't think the transaction has gone through, so can I cancel a transfer?",
"Why can I not do a transfer",
"Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.",
"How many times can I use a virtual card?",
"I still want to use my account but haven't verified is that OK?",
"I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?",
"Hi there, I came across a problem with my top up and my money is missing, was there a system error?",
"Do you do Visa or Mastercard?",
"Okay, I found my card, can I put it back in the app?",
"are transfers to a beneficiary possible",
"Why can't I top up by cheque?",
"how long does it take to reflect in my balance a top up",
"Why was I not allowed to do a transfer to a beneficiary?",
"How many cards can I have for one account?",
"Is there a reason my top up hasn't gone through",
"I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!",
"Can this convert money?",
"Where do I request another card?",
"Why would i not be able to do a transfer to a beneficiary?",
"Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.",
"Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.",
"What can I do if my card details where stolen from my car? I think they used my card to buy gas.",
"My top-up seems to be pending for a long time?",
"Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?",
"What is the estimated wait time on a US transfer into my account?",
"Do you charge anything for topping up?",
"How long do deposits take to appear? I've been waiting for more than a week and need the money!",
"When will you be taking orders for disposable virtual cards?",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?",
"How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.",
"My credit card did not go through. Can you see if it has insufficient funds?",
"Why is there more then one charge on my card I only paid for one not twice how can I fix this?",
"I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?",
"Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.",
"What is the number of days I have to wait for my Europe transfer?",
"Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.",
"I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?",
"Can I put my old card back in the app?",
"How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.",
"I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?",
"Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.",
"Can I use American express with apple pay? Why does it make my top up not work?",
"Can I have my card activated?",
"Could I chose the date to have it delivered?",
"Can I use app to reset PIN attempts?",
"What happens after my card expires?",
"Can you please explain to me why there is an extra €1 fee in my statement?",
"new customer and filling gas today, it's not working, the thing shows pending half an hour!",
"I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?",
"What does it mean if my cash withdrawal does not show up properly?",
"I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!",
"Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.",
"Could I get a mastercard if that's reasonable?",
"What currencies can I hold money in?",
"My identity hasn't been verified. Can I use my account?",
"My daughter would like a card from my account? Can I do this?",
"Can I set the account to auto top-up?",
"Why can't I make a transfer?",
"How can I change my account details?",
"What is the time period for money to be transferred?",
"Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?",
"In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?",
"The wait for this transfer seems to be taking a very long time. It is very important that it goes through quickly. Can you please tell me how long it may take?",
"How much would it cost me for a bank transfer to top up my account?",
"I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"How long will it be before the person I sent money to is able to see it?",
"I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?",
"why can't my beneficiary make transactions?",
"Account topping up bank transfers to my account assistance please?",
"With one disposable card how many transactions can i do?",
"When are you going to activate my card?",
"Am I able to use my American Express to add money to my account balance?",
"How do I top up on my card?",
"Who accepts the card?",
"Would I be able to top up as much as I can?",
"I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.",
"What commission do you take for currency exchage?",
"If I'm getting my identity verified, what all do I need?",
"I would like to give another card to my daughter, how can I proceed?",
"I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?",
"How do I go through the identity checks?",
"Can I transfer something urgently from China? How long does it take?",
"My child needs a card, how can I add them to the account I currently have?"
] | 76 |
Do you have any accounts for children ? | [
"Is there any way I could open an account for my daughter?",
"Am I allowed to get an account for my daughter?",
"How old do my kids need to be to open an account?",
"What is the age requirement?",
"How young can I be to open my own account?",
"How do I go about setting up an account for my daughter?",
"My daughter needs an acount.",
"What is the youngest age for an account?",
"What's the minimum age for opening an account?",
"Do you have a children account available?",
"Whats the minimum age to have an account",
"Can my daughter open an account?",
"What is the minimum age limit?",
"I would like an account for my children, how do I go about doing this?",
"How old can one use your service?",
"At what age can I open an account?"
] | [
"How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.",
"What is your currency exchange fee?",
"Can I have a Visa card?",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?",
"Can I use my account although my identity verification has yet to pass?",
"I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP",
"What do you require for identity verification?",
"I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.",
"Is my currency okay to add money with?",
"I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?",
"Does it cost anyting to get my own card?",
"How do I get a new card as your machine swallowed mine!",
"Do you know the process how to activate my card?",
"where do I go to top up with cash?",
"How much can I withdrawal in one month without incurring fees?",
"How much are the fees for adding funds using an international card?",
"is there a way i can see source of money?",
"Do you deal with EUR?",
"Can I use my American Express stored in Apple Pay to top up?",
"Can I use this app to exchange currencies?",
"How long does a transfer take to reach one's account.",
"Can you tell me why I was charged to withdraw cash?",
"What are the steps needed to top up with Apple Pay?",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"How can I find out about an extra fee on my statement?",
"Is there a way I can have a mastercard?",
"What is the best way to exchange currency between USD and GBP using your app?",
"Is there a way to change my PIN without having to go to the bank?",
"What documents do I need to validate my identity?",
"Which fiat currencies are supported by you?",
"What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?",
"How do I transfer money using a credit card?",
"I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?",
"My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?",
"I have a direct debit that I did not set up",
"What do I do if the ATM took my card?",
"If I have this card, which ATMs can I go to?",
"Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.",
"If I need to make an exchange from USD to GBP, how can I do so in the app?",
"I would like to top up via credit card, which credit cards do you support?",
"Do you have EUR currency available for me?",
"I've made a transfer, how long until the money reaches my account?",
"Can i have a card to my daughter?",
"Can I have a supplementary card?",
"What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.",
"How can I transfer money to a beneficiary?",
"What fiat currencies can I use for holding and exchanging?",
"While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?",
"Can you provide me a disposable virtual card?",
"How much are you going to charge me if I top up my US card?",
"Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.",
"Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.",
"I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?",
"do I need to verify my identity every time I log into my account?",
"My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.",
"How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?",
"Will any ATM's decline my card?",
"Do I have to verify my identity?",
"Is there a fee for adding funds with a credit card?",
"Why is there a charge on my account for taking out cash?",
"I no longer want this account, what should I do?",
"I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?",
"Is there a charge for getting cash?",
"Can I exchange currencies with this app?",
"Where are my funds coming from? I need to know.",
"Do I need any kind of documentation for the identity check?",
"How do I know which payments I make will have additional fees? Where can I find this information online?",
"Where can I use my card?",
"Where can I use my card?",
"Which ATM's accept my card?",
"What are the cards and currencies that you support?",
"I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?",
"Weird charges are appearing in my debit account.",
"Why is there a direct debit fee in the App when I didn't do it?",
"Is there a way to find an ATM around me?",
"Why isn't my balance updating? I did a bank transfer and it isn't current.",
"Can I use my account before my Identity verification has passed?",
"Can you tell me what this cash withdrawal is?",
"Will you charge me for topping up with a European card?",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"Why is this not letting me exchange crypto? I need help making this transaction go through.",
"How many disposable cards can you own?",
"I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?",
"How can I move money from an account at another bank to this one?",
"Can I use this app to change money?",
"What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.",
"I haven't received money from a transfer?",
"How long after I receive my statement can I dispute payments on it?",
"What do I need to see my source of money?",
"There seems to be an additional charge of £1 on my statement, what is the reason for this?",
"How long does it take for money to transfer as my balance hasn't been updated",
"Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.",
"Are you Visa or Mastercard?",
"How long does it take to process cheque deposits?",
"Do I get charged if I am receiving money?",
"Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?",
"What is the longest a US transfer should take to appear in my account?",
"Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before",
"I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?",
"Will you tell me how I am supposed to use the disposable cards?",
"Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.",
"Do I get charged if I top up with my European bank card?",
"I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?",
"How many disposable cards per day am I allowed to have?",
"Do you charge anything for topping up?",
"Is there any way to see my card in the app?",
"Is there any limits I should know about if I'm going to use a disposable virtual card?",
"I have a strange transaction for £1 on my statement, what is that?",
"What card or currency can I use to pay?",
"Will you tell me how to exchange USD for GBP in the app?",
"How long will it take the money to appear in my account?",
"You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.",
"What currences are available for exchange?",
"How does my identity get verified?",
"I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.",
"What kind of security protects my money?",
"Does it cost me to add cash?"
] | 133 |
Can my daughter make an account? | [
"Can my children have an account?",
"Do you offer account's for minors?",
"What's the youngest I can be to open an account?",
"I need to set up an account for my daughter, how would I do that?",
"Am I able to open an account for my children?",
"Do you guys have any age restrictions?",
"Do you have any accounts for children ?",
"Is there a minimum age for having an account?",
"How old do you need to be to use the banks services?",
"Is it possible to open an account for my children?",
"How do I open up an account for my child?",
"Could I open an account for my children?",
"How do I go about setting up an account for my daughter?",
"Do my kids have to be a certain age to use this service?",
"What is the age limit?",
"what is the age limit for opening a new account"
] | [
"Is it possible to top up using a cheque?",
"Can I auto top if I'm low on funds?",
"Where can the card be used?",
"Where can i top my card for free?",
"What value can I get for my currency?",
"How do I freeze my card? I think someone is using it to make a bunch of online transactions.",
"Would I get a Visa or Mastercard?",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?",
"Do you have any restrictions to my top-up?",
"Can you accept my other card from the U.S.? It is the only other one I have.",
"Where can I get money from my card?",
"I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?",
"I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?",
"Do you have any fees if I want to add money using an international card.",
"I need to deposit my virtual card, how do i do that.",
"Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?",
"It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.",
"How many disposable cards are available per account?",
"Can I get paid for this in another currency?",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"Can someone assist me with explaining how I can unblock my pin?",
"Please help me, there is a transaction in the incorrect account.",
"Do you hold money and if so, what currencies do you accept?",
"Do I get to have one of those virtual cards I've heard about?",
"When did you start charging to make a withdrawal? How much is it now? I always thought it was free.",
"Is there any way to see my card in the app?",
"what cards and currencies are accepted?",
"Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"How to a go about ordering a disposable virtual card?",
"I want to link my new card. Can you help?",
"where do I request a disposable virtual card?",
"My last name has changed and I need to update my account details.",
"Is it possible to receive a Visa and a MasterCard?",
"Can I use your app to exchange USD for GBP?",
"Why doesn't it work when I use American Express to try to add money to my account?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"How do I get started when I get my card?",
"show me how to top up with my card",
"I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.",
"I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?",
"Where can I link a new card?",
"When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?",
"Help me set up a new PIN?",
"Are there limitations to what currency I can hold?",
"Can I choose whether I receive a Visa or a Mastercard card?",
"I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.",
"Can I verify my top-up card?",
"What's the limit for disposable virtual cards?",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.",
"Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?",
"How can I go about getting a disposable virtual card?",
"When do I set up my card PIN?",
"Can you help me get Top Up to work in the Apple Pay function?",
"Can I update my details?",
"Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.",
"What are the acceptable currencies for adding funds?",
"I'm trying to transfer money into my account.",
"Can I choose between Visa or MasterCard?",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"How do I make my transfer go through",
"Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?",
"Explain how to verify my identity?",
"I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?",
"My account seems a bit off and getting weird charges.",
"This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.",
"I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.",
"How do I convert currencies with the app?",
"Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.",
"I need an actual card that I can hold in my hand, how do I do that?",
"Could I get a mastercard if that's reasonable?",
"How do people send me money?",
"I would like to use this cheque to top up. Can you tell me how to do that?",
"What is this charge on my account for a cash withdrawl?",
"How do I top up on my card?",
"If I top-up by using a trasfer are there charges that applied?",
"Tell me how to delete my account.",
"What all is needed for the identity verification?",
"where can I get the info for my funds",
"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",
"Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"Which ATM's am i able to change my PIN?",
"There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?",
"I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?",
"I think my identity has been stolen, can you check on unauthorized charges?",
"What do I do for the identity check?",
"Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?",
"I want to add money to my international card, so are there any fees charged to do this?",
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",
"What is the fee on my statement for?",
"Do i have to wait to get the pin or can i set up a pin",
"I have money in a foreign account that I want to send to this account.",
"Is it possible for me to change my PIN number?",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"I used the wrong ping too many times and now the account is blocked. How do I unblock?",
"Am I allowed to transfer money to a beneficiary?",
"Please assist me with activation.",
"How long to I have to wait for a transfer to reach my account?",
"Can you tell me which cards and currencies are supported?",
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",
"Can Google Pay be used for top up, please help?",
"If I get a transfer from Europe, how long until it is in my account?",
"What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.",
"Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money",
"What systems do you have in place for my security when using my card for everyday purchases?",
"How long after I receive my statement can I dispute payments on it?",
"Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.",
"How can I add a new card?",
"I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?",
"I found my card, am I able to put it back into the app?",
"How long until the transfer is reflected on my account balance?",
"What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?",
"I want to transfer money from another account into this one.",
"I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?",
"How can I get the cash deposit to show up on my account?"
] | 133 |
I need to set up an account for my daughter, how would I do that? | [
"Can my children open an account?",
"Can I make an account for my kids?",
"how old do i need to be to get an account for myself",
"How old does my daughter have to be to open an account?",
"Is my child too young to sign up?",
"Is there an age limit to open an account",
"How old do you need to be to use the banks services?",
"Hold old do my kids have to be to use the service?",
"Can I start an account for my kids?",
"What is the appropriate age for my child to be able to open an account?",
"What age do I have to be?",
"What is the age limit?",
"I would like to get an account for my child.",
"Can my children have their own account?",
"I have young kids. Can they use this service?",
"What are age requirements for opening an account?"
] | [
"How do I activate a card I received?",
"do i need a pin",
"How can I change my address?",
"What is the process of obtaining a disposable virtual card",
"Tell me how to change my details.",
"How can I go about ordering a virtual card?",
"can you express my card to me?",
"How do I stop fraud to my card?",
"My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.",
"Where do I go to get the code to verify the top up card?",
"I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?",
"I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.",
"My new pin needs to be set.",
"Can I have money in more than one currency in my account?",
"Can you tell me where my funds come from?",
"Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.",
"My new card needs activating.",
"How do I change my PIN?",
"want a new card what are the fees",
"Would I be charged any fees if I added money to my account using an international card?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"Where can I modify my details?",
"When the time is right will this automatically replenish my balance?",
"Is it possible for me to top up with a cheque?",
"How do I delete my account now",
"What all am I required to show for the identity check?",
"How can I change my name in my profile?",
"How do I check my security settings to allow contactless pay?",
"Can I still use my account without verifying my identity?",
"Soon my card will expire, how do I get a new one?",
"How do I go forth on holding money in multiple currencies?",
"I want to transfer money with my credit card.",
"I need my card ASAP!",
"Can you make sure I get a MasterCard and not a Visa?",
"I need a new card.",
"What payment methods are used to top up?",
"Where in the app do I link a new card?",
"Can I use my account although the identity verification has not been accepted yet?",
"How do I get my paycheck through this?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?",
"My account is depleted. Can I transfer funds from another bank?",
"Can I select my card scheme or do you choose it for me?",
"Do I get a card to keep in my wallet?",
"With my credit card i would like to transfer money.",
"Do you know how I can verify that I did a top-up to my card?",
"Unable to use my American Express with Apple Pay to top up my account",
"How do I link this new card?",
"I found my card that I thought I had lost, I need to reactive it, please help.",
"What can I do if I lost my card?",
"Verify top-up card help?",
"Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?",
"Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?",
"How do I know where my funds come from?",
"I have my card, when whill my PIN be available?",
"how do i get a virtual card for one time use",
"I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?",
"Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.",
"How can I change my PIN without going to the bank?",
"My card is about to expire. What do I need to do?",
"I would like to know if you use Visa or Mastercard.",
"How long does a transfer take to reach one's account.",
"How do I add my card to the app once I get it?",
"Can you tell me where I can withdraw money?",
"How do i finalize a card payment",
"where do I request a disposable virtual card?",
"Can I write a cheque to top up?",
"What currencies are available for my use in holding and exchange?",
"How can I receive money from my friend?",
"What do I have to do to get my virtual card?",
"If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.",
"use my credit to add money",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"I received my card, how do I get it to work in the app?",
"I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?",
"My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.",
"Can my password be reset if I do not have it?",
"Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.",
"What are the fees imposed when I make a transaction?",
"Will I get a Visa card or Mastercard?",
"How can I obtain a virtual card?",
"How much am I charged to receive money?",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"Where do I locate topping up with cash.",
"I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?",
"can i deposit a check here?",
"places i can use the card",
"Can I change my PIN without going to a bank?",
"I would like to transfer money from my checking account to my savings account.",
"What is the process to change my PIN?",
"Is there a function where I can top-up automatically?",
"Why is my card being declined when I try to do a top-up? How can this be immediately resolved?",
"How can I the person see my money transaction?",
"There has been an unusual withdrawal from my account, can you help?",
"Do you guys accept Visa or Mastercard?",
"How do i receive a physical card?",
"How can I verify my indentity?",
"If I top-up by using a trasfer are there charges that applied?",
"How can my new card be renewed?",
"Can you tell me what currencies I can use to add money?",
"I do not need GBP, I need AUD, how do I convert it?",
"I need to top up using a cheque",
"I'm being asked for a verification code. Where do I find it?",
"How can I modify my details?",
"Can you lookup my password?",
"What kind of fiat currency can I used for holding and exchange?",
"What are the charges for receiving money?",
"I wish to remove my account.",
"Where do I go to see the source of my available money?",
"Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?",
"I want to do a cash top-up",
"Please help me figure out the reason for the odd withdrawal amount from my account?",
"How is my PIN sent?",
"How long should I have to wait before I see the transfer in my account?",
"I want to use cash to top up.",
"How do I get my disposable virtual card to work?",
"Why is this not letting me exchange crypto? I need help making this transaction go through.",
"I need a transaction reversed from my account.",
"Which foreign currencies can I get transferred into my account?",
"Can you please show me where I can find the location to link my card?"
] | 133 |
How old can one use your service? | [
"What is the appropriate age for my child to be able to open an account?",
"Do you have an age requirement when opening an account with your service?",
"As my kids get older are they able to get set up with their own accounts?",
"What are age requirements for opening an account?",
"Am I able to open an account for my children?",
"How old do my kids have to be use this?",
"Could I open an account for my children?",
"Can my daughter make an account?",
"How old does one have to be to have an account with the bank?",
"What is the youngest age for an account?",
"Do you offer account's for minors?",
"What is the age to open an account?",
"I have kids and I'm curious at what age could they start to use your service.",
"How old does my kids need to be to open an account?",
"What age do I have to be?",
"Can my children have their own account?"
] | [
"What is the identity check for?",
"Can you close my account please?",
"What do I do if I see a cash withdrawal on my account that I don't remember making?",
"How do I unblock my card using the app?",
"How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...",
"How many days does a transfer from the US take?",
"what are the locations i can withdraw money",
"What are the benefits of a disposable card?",
"Is there a limit to auto top?",
"I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?",
"I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!",
"The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?",
"Which ATM's accept my card?",
"When will the money reach my account?",
"How do I contact customer support about my declined transfer?",
"Which outlets accept my card?",
"Please, activate my card",
"I got my new card but I am not sure if it need s activated and how?",
"Can you please help me with this exchange? I am trying to get crypto and the app won't let me.",
"Is it possible to get a Visa and Mastercard from you?",
"When will my transfer finish pending?",
"What is the process of obtaining a disposable virtual card",
"What's the process for ID verification?",
"how long does it take to get my card i am in a rush",
"What US credit cards do you accept?",
"I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.",
"Can you tell me how to get a disposable virtual card?",
"Is there places where I can't withdraw money?",
"disposable virtual card can be ordered where?",
"Can I change my PIN online?",
"Is a SWIFT transfer acceptable?",
"Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?",
"Are refunds allowed for certain items.",
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",
"How long does it take to get a refund on something I bought?",
"If I were to do a transfer, what is the rate for that?",
"Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?",
"How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked",
"How would I be able to make changes to my personal details?",
"Can I change my pin at an atm?",
"Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"",
"why wouldn't you support american express? its a card i like and use often and i don't want to get a different one",
"Is it a good time to exchange?",
"I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?",
"Where do I request another card?",
"Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.",
"Where can I edit personal details?",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"Can I create a disposable virtual card?",
"I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?",
"I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.",
"Which countries do you work with?",
"Which ATMs accept this card?",
"Which ATMs accept this card?",
"Can I use this account to receive my salary?",
"do the details of my profile have to match my documents",
"Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?",
"Who do I make a check out to if I want to top off my account?",
"How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...",
"What do i need to verify my id?",
"I tried to make a transfer like five different times. Why won't your system let me? Is it broke?",
"I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?",
"Can I get information on topping up?",
"Change of location, need to change details",
"When will the transaction be done?",
"Is there a way I can get my ATM card back from the machine?",
"What is needed for the identity verification?",
"How does a transfer work?",
"How much am I charged for a SEPA transfer?",
"Can you please assist me in Apple Pay, in getting Top Up to work?",
"Why is my disposable virtual card being denied?",
"How to modify my details.",
"can my husband open an account and transfer money",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"Can I still use my account without verifying my identity?",
"Is there a trick to get the disposable virtual card to work?",
"How long does it take for me to get my pin",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"Can I allow other people to top up my account?",
"How long will my ATM withdrawal be pending?",
"What is the process for using my credit card to transfer money?",
"Is it possible to get a refund?",
"What do I do now that I can't use this card?",
"I can use this card at which ATMs?",
"I need to make a transfer from Europe, how many days does this take?",
"How can I modify my details?",
"Can I transfer money to a beneficiery?",
"How many cards can I have?",
"Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!",
"Can I get some help activating my new card?",
"Since my card is about to expire, I need a new one.",
"How to receive virtual card?",
"Help! When will the card arrive at my home?",
"How long does it take for a transfer to be in my account?",
"Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.",
"What is the procedure for activating this card?",
"How do I update my current residence details?",
"Why can't I use this beneficiary?",
"Can you help me to quickly cancel a transaction I accidentally did to the wrong account?",
"How long does it take for my top up to clear?",
"What's the U.S. Delivery time?",
"I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"Is a SWIFT transfer okay?",
"Can somebody else top up my account?",
"How long until transfers complete?",
"What are my options for topping up, automatic and/or manual?",
"How long does it take for a transfer to finish pending?",
"how long dies it take for transfers to reflect on my balance",
"Can I use a disposable virtual card for any purchase?",
"How do I get my card?",
"What's the procedure for getting a card?",
"When will the transaction go through?",
"What is the disposable card for?",
"Do you have an auto-top function and how do I use it if so?",
"Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?",
"Which part of the app do I order virtual cards from?",
"How do I get my card back quickly from a bank machine that it?",
"Can I use cash to top up",
"What do I need for the identity verification?"
] | 155 |
Do you have to be 18 to make an account? | [
"What are age requirements for opening an account?",
"If my kids wanted to use your service how old would they have to be?",
"Is there a minimum age for having an account?",
"How old do my children need to be to open an account?",
"How old does my kids need to be to open an account?",
"I have kids and I'm curious at what age could they start to use your service.",
"If I want my son to have his own account is that possible?",
"Can I open up an account for my child?",
"Could I open an account for my children?",
"I'd like to open an account for my kids can I do that?",
"Do you guys have any age restrictions?",
"Is there an age minimum?",
"How old do you have to be to be able to open an account?",
"I want to open an account for my child.",
"How many years old do I have to be?",
"What's the minimum age for opening an account?"
] | [
"Is exchanging currencies one of your app services?",
"where do I request a disposable virtual card?",
"Do I have to go to the bank to change my PIN?",
"How much am I allowed to top-up?",
"How do I go about ordering a card?",
"What type of card can I use to top up?",
"How long does it take to verify a cash withdraw?",
"Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?",
"I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.",
"With what currencies can I add money?",
"How do I know what my account is set to, I am paid in GBP?",
"If I need a PIN for my card, where is it located?",
"I was wondering if I could get a second card on this account? I would like my daughter to have one.",
"Can I change my pin at an atm?",
"Can I get a physical card for free, or is there a charge?",
"There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!",
"How do I go forth on verifying my identity?",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"For adding money, which currencies do you accept?",
"Is my new bank card on the way and is there a way to track it?",
"My card is very close to expiring. When can I order a new one and how do I do so?",
"How can I order my card?",
"Can I choose between Visa and Mastercard?",
"Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.",
"how do i change name?",
"I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?",
"what are the steps to activate my card?",
"Am I supposed to verify my identity?",
"Is there a limit to how many transactions I can make on one disposable card?",
"If I started the Bank transfer from Europe, how long will the process take to complete?",
"Can you tell me how to top up on my card?",
"I need to exchange some foreign currency. What's the charge for doing that?",
"Can I have money in more than one currency in my account?",
"What should I do if I don't know my password?",
"The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?",
"What is the maximum number of transactions that I can put on a disposable card?",
"Can I make transfers before identity verification?",
"I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?",
"Can I get some help activating my new card?",
"What ATMs can I use my card?",
"What do I need to bring for identification?",
"Do I need to go to a physical bank to change my PIN?",
"Can I unblock my card using the app?",
"What currencies can I hold?",
"A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?",
"Are there any charges for receiving money?",
"Do I get a card to keep in my wallet?",
"When will the transaction be done?",
"What do I do to activate?",
"Can I pick between Visa and Mastercard?",
"How can I activate my card>",
"When my card expires soon, how fast is the replacement card sent and what are the costs?",
"How and where can I find the identity checks?",
"What is the maximum transactions I can use on a disposable card?",
"Where are you cards supported?",
"How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...",
"I would like to transfer funds from one account to another.",
"Can I exchange USD and GBP from the app?",
"Why am I not allowed to transfer money to my cryptocurrency exchange?",
"What all is needed for the identity verification?",
"For what reason must I authenticate the top up?",
"If I need to top up with cash where should I look?",
"Can my PIN changed remotely without visiting a bank?",
"Do i have to verify who I am?",
"How do i set up my credit card to send transfers?",
"Are there charges for using a bank card to top up",
"Will you tell me how to exchange USD for GBP in the app?",
"I want to deposit funds, what payments are accepted?",
"I'm out of money, can I add money with my bank?",
"How do I change my name?",
"I got charged a service fee on my account. Can it be waived since I didn't know about it before?",
"In what increments can I top-up my card?",
"Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!",
"Is there a fee for adding funds with a credit card?",
"I was wondering about transferring money into my account and how it works. Can you tell me about that?",
"Do you have any card fees if I want to add money using an international card?",
"What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.",
"i have been trying to top up my account with a check but it won't work",
"How do I to up by card?",
"Can I use this card at an ATM?",
"My funds are low, can I auto top up?",
"What am I going to need in order to activate my card?",
"I would like to exchange currencies on the app. How do I do this?",
"I have a cheque here, can I use it to top off my account?",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"I have questions about how to transfer money to my account.",
"Can I deposit money using Apple Pay?",
"What is the process to activate a card",
"How do I order my card?",
"How long does it take to process cheque deposits?",
"Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.",
"Do you give out Visa or Mastercards?",
"Can I use a check to top up?",
"How much can I expect to pay to top up a US card?",
"Can I activate my card?",
"My salary is in GBP, do I need to exchange it before putting it into my account?",
"How to exchange my currency",
"need to know places i can withdraw money",
"How can I transfer some money into a foreign account?",
"What information am I going to have to have in order to do a transfer with my card?",
"Which establishments will accept my card?",
"I have an account that is empty of funds. Can I transfer some from another bank?",
"It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.",
"How long do I have to wait for my transaction to be completed?",
"I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?",
"What steps should I take before my card expires?",
"What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.",
"Where do I pay with my debit or credit card?",
"When will the check I deposited post to my account?",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"How do I go through the process of currency exchange?",
"I want to top up by using a credit card, which ones do you support?",
"can i get a card if i live in the US?",
"Do I have to go into the bank to change my PIN?",
"ATMs, which ones will accept this card?",
"What amount can I top-up?",
"The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.",
"why don't you accept american express for adding money to my account",
"Can I top-up my card using a bank transfer.",
"How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee"
] | 605 |
Would I be able to get an account for my child? | [
"What is the appropriate age for my child to be able to open an account?",
"What is the age requirement?",
"Can my daughter make an account?",
"What age do I have to be?",
"My daughter needs an acount.",
"My daughter needs to open account.",
"How old do I need to be to open an account?",
"Is it possible for me to set up separate accounts for my kids?",
"At what age can my children use your service?",
"will i be able to open an account for my daughter",
"Can I get an account for my son?",
"How old do you have to be to open an account?",
"Am I allowed to get an account for my daughter?",
"Can my 19 year old daughter open a savings account at the bank?",
"How old do you need to be to use the banks services?",
"Hold old do my kids have to be to use the service?"
] | [
"I see a charge on my account that I don't recall making. I feel like my account may have been compromised.",
"Can the card was sen to me be tracked?",
"when will the balance on my account change form a transfer",
"I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?",
"How can I obtain a disposable virtual card?",
"A cheque deposit hasn't posted to my account, when will my balance update?",
"Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.",
"If I want to can I set up a new PIN?",
"If I were to use a European bank card for a top up, will I incur a charge?",
"is a transfer to a beneficiary allowed?",
"How do I make my card appear on the app?",
"I want to use my card, how would I activate it?",
"What places accept my card?",
"How can I access my account when I have lost my phone?",
"I need info on activating my card?",
"Is it possible to get a card when i'm not in the UK?",
"What is my password?",
"I need two cards. Is this possible?",
"If I want a physical card, do I have to pay anything?",
"What do I do if there is an electronic debit that is not correct?",
"I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?",
"how much can i top up?",
"If I live outside of the UK am I still eligible for a card?",
"Where's accounting for my cash withdrawal?",
"Why is there a direct debit payment on my app that is not from me?",
"Can I activate my card with the app?",
"Would I be able to refund an item?",
"How can I obtain a virtual card?",
"How can I tell if an AMT will take this card?",
"If I need more cards, are there any fees?",
"i would like to top up with check",
"Which cards do you guys support? I want to top up using my credit card.",
"I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?",
"How do I top up my account with a cash payment?",
"I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?",
"I need to know where I can withdraw money.",
"How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...",
"If someone sends me money, will I be charged?",
"How much can I expect to pay to top up a US card?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"I found my card! Can I link it back into the app?",
"Why does my identity need verification?",
"I live in the EU - can I get a card?",
"Do I get a card to keep in my wallet?",
"Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?",
"I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?",
"What are the steps I need to do if I have a stolen card?",
"Can I transfer money to my credit card?",
"help me find the top-up card's verification code?",
"what's the process for getting a disposable virtual card?",
"Why is verification for my identity needed?",
"Are there any limits on where I can use my card?",
"Will you accept my other card from the U.S.?",
"If I top-up by using a trasfer are there charges that applied?",
"I can't freeze my account as I need the card as I am traveling, how do I change my pin?",
"I would like to top up via credit card, which credit cards do you support?",
"How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.",
"I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?",
"What's the amount that I can top-up?",
"How do I request a disposable virtual card?",
"I need to activate my card can you do that now?",
"Can I change or hold different currency?",
"What do I do if I find a debit charge that I know I didn't do in my billing statement?",
"Is my currency okay to add money with?",
"Is there a charge or discount if I use a European bank in a top up?",
"Is it possible to use my credit card to transfer money?",
"I received my card, how do I get it to work in the app?",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"Do I get charged if I am receiving money?",
"The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?",
"I think my child used my card while I wasn't home.",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives",
"Can you tell me when my money transfer will go through",
"Is there a disposable virtual card I can order?",
"Why is my top up for my new account not instant",
"I tried to withdraw some funds from my card, but was declined. How can I get my money?",
"What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?",
"How long do transfers take to show up in my account?",
"do the details of my profile have to match my documents",
"There are strange transactions on my account. What should I do if I think someone stole my details?",
"Can you give me information about verification code?",
"Has my account been frozen? I tried to use my card but the ATM would not dispense cash.",
"I have to verify my identity. What do I need to do?",
"What kind of cards are supported? What currency?",
"Is there a way to recover my password?",
"Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?",
"In what places can I use my card?",
"places i can use the card",
"Where do I need to live to get support?",
"Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.",
"Where do I find how to top off with a check?",
"I need to make a transfer, what will the fee be?",
"Can you tell me where to go to get a disposable virtual card?",
"How do I get my card active?",
"I'm not sure what I need to verify my identity.",
"Can I have money transferred into my account at different intervals along my trip?",
"When will my transfer come through?",
"Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.",
"My account says a withdrawal is pending - why can't I take cash out of the ATM?",
"Am I allowed to use any card to make a payment?",
"How much would it cost me if I transfer?",
"How long does it typically take for a pending ATM withdrawal to clear?",
"Help me verify my identify?",
"Are you Visa or Mastercard?",
"Do you use Mastercard or Visa?",
"Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.",
"Can I have a second card issued to another family member?",
"Will it automatically top-up or do I need to do that manually if there isn't much cash left?",
"Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.",
"I bought something and the money appeared back into my account? Why?",
"How can I see my source of funds?",
"What needs to be provided for identity verification?",
"When will my balance reflect a deposit?",
"I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it",
"I need assistance addressing a direct debit that I did not do myself.",
"Is there a way to get a virtual card?",
"Are the funds I requested from a merchant a few days ago in my account? I do not see them.",
"How do I go about exchanging currencies with this app?"
] | 133 |
Can I get an account for my son? | [
"I'd like to open an account for my children. How can I do that?",
"How old do kids have to be to open an account?",
"What is the age limit for an account?",
"What is the process for setting up and account for my child?",
"What are the requirements to open an account for a minor?",
"My son has just turned 13, is he old enough for an account?",
"What are the age requirements for service?",
"Do you have an age limit?",
"Do you have to be 18 to make an account?",
"DO I have to be 18 to open an account?",
"Is there an age minimum?",
"My daughter needs an acount.",
"I am 16 and just started working at McDonalds can I deposit my checks at your bank?",
"What is needed for my daughter to open an account?",
"From which age can my kids use your service?",
"will i be able to open an account for my daughter"
] | [
"Can I exchange currencies with the app?",
"Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?",
"Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.",
"Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"are transfers to a beneficiary possible",
"Transferred to account is not successful, help please?",
"When will I receive my card?",
"How can I exchange USD and GBP in the app?",
"What do I need to do for a PIN?",
"There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?",
"Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.",
"what is my monthly spending limit because i was refused my money at an atm",
"What do I need to do to verify the source of my funds?",
"Where am I able to get my PIN unblocked?",
"My card is about to expire. How much does it cost to order a new one and how fast will I get it?",
"I require verification of my source of funds.",
"Can I transfer money to a beneficiery?",
"Why is verification for my identity needed?",
"Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?",
"How can i make my card active?",
"Do I need a disposable card?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"What forms of ID work for verification?",
"I require verification for my source of funds.",
"What can I do if I lost my card?",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"How do I avoid a fee to use an ATM?",
"How do i authenticate a top-up card?",
"I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?",
"What is my identification used for?",
"How can I the person see my money transaction?",
"help me link my card",
"Where do i verify a top-up card?",
"I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?",
"I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?",
"Can I add funds to the card directly from my bank account?",
"I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?",
"What documents are required for proof of identity?",
"What happens when a beneficiary can't receive my transfer?",
"How do I freeze my account?",
"I want to get Visa and Mastercard",
"Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.",
"Can you tell me how I would go about learning where my funds came from?",
"How do my friends top up my account",
"Can anyone else top-up for me?",
"I need to transfer money into this account from my other bank account.",
"Am I able to exchange currencies?",
"Why did the disposable virtual card which I used to pay a gym subscription get denied?",
"how much can i top up?",
"I need to get hold of a physical card?",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives",
"Can you lookup my password?",
"Can you close my account please?",
"how do I know where I can get money withdrawn?",
"I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.",
"How do I add an existing card to the app?",
"When do I get my card PIN?",
"Am I able to get both a Visa and MasterCard from you?",
"How can I top-up my card?",
"How much can I expect to pay to top up a US card?",
"Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?",
"Can you unblock my account? I entered the PIN wrong.",
"I want to add money to my international card, so are there any fees charged to do this?",
"If i want to change my pin number can I directly from an ATM?",
"How long is it going to take for my funds to show in my account?",
"Help my activate my card.",
"My source of funds need verified.",
"Where do I get a disposable virtual card?",
"What is the verification process for my card?",
"what's the process for getting a disposable virtual card?",
"What systems do you have in place for my security when using my card for everyday purchases?",
"Will it automatically top-up or do I need to do that manually if there isn't much cash left?",
"My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.",
"How much do I have to pay if I want to transfer money?",
"My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?",
"I am wanting to refill my card, is there a charge?",
"Help me verify my identification.",
"Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?",
"I need to verify my source of funds",
"I live in the US but want to get a card",
"Are there any documents needed for the identity check?",
"Can I get one of your cards in the EU",
"I cannot make a transfer to another account.",
"Where do I pay with my debit or credit card?",
"If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.",
"How can I order a card?",
"Can I have one of the virtual cards?",
"My card is almost expired. How fast will I get a new one and what is the cost?",
"Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?",
"What other methods are there to verify my identity?",
"Show me how to look at the source of my current funds?",
"What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.",
"I need my card activated.",
"Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?",
"Where can I get a second card?",
"Let me know the steps for the identity checks",
"I would like to have assistance with activating my card.",
"Can am I able to exchange currencies?",
"Why doesn't it work when I use American Express to try to add money to my account?",
"Whats types of currency can I exchange?",
"Who accepts this card?",
"How do I terminate my account.",
"Are there any restrictions to where I can use my card?",
"Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?",
"I need an actual card that I can hold in my hand, how do I do that?",
"How do I get started when I get my card?",
"I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?",
"Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.",
"Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"I am not able to do a transfer to an account",
"How do I get a physical card?",
"Do you need my birthdate?",
"Can you tell me why the transfer isn't showing up on my account?",
"I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?",
"Do I get a card to keep in my wallet?",
"If I get a transfer from Europe, how long until it is in my account?",
"Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?",
"What's the reason for needing to verify my identity?",
"Can you tell me where I can order a disposable virtual card?"
] | 133 |
DO I have to be 18 to open an account? | [
"Can I get an account for my daughter?",
"What is the appropriate age for my child to be able to open an account?",
"will i be able to open an account for my daughter",
"I have young kids. Can they use this service?",
"Can I make an account for my kids?",
"Can I start an account for my kids?",
"Is there an age limit for opening an account?",
"How can I open an account for my children?",
"How young can someone be in order to open an account?",
"How do I open an account for my children?",
"Is there a limit for age?",
"How old do you have to be to be able to open an account?",
"Is there an age limit to when my child can use these services?",
"How do I set up an account for my children?",
"I would like an account for my children, how do I go about doing this?",
"Am I allowed to get an account for my daughter?"
] | [
"My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.",
"is there a fee for a transfer? if so how much will it be?",
"I have received my American express in apple play, looks like top up has an issue, please help?",
"How come I can't put money in my top up account?",
"Can I get a new card?",
"Is there a fee for adding funds with a credit card?",
"What information do you need to verify my Source of Funds?",
"What US credit cards do you accept?",
"I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.",
"I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?",
"How do I know if i need a disposable card?",
"How do I freeze my account?",
"I transferred some money recently and saw a fee on my account, what's that for?",
"I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?",
"How do I pay by check?",
"My bank card has expired, how can I get a new physical card?",
"My card is about to expire. What do I need to do?",
"Can I get a new pin number at any ATM using my card?",
"What steps do I need to get another card?",
"How can I exchange currencies using your app?",
"Is there a cost to receive money?",
"What to do if my card is about to expire?",
"Help my activate my card.",
"If I lost my phone, how can I stop someone from accessing my account through the app?",
"Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!",
"How do I see my card in the app?",
"Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??",
"During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?",
"Where do I go to order my card?",
"How do I get a physical card?",
"Is there any documentation needed for the identity check?",
"Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.",
"Can I use a check to top up?",
"How can people transfer money to me?",
"I would like to top up via credit card, which credit cards do you support?",
"I need to exchange some foreign currency. What's the charge for doing that?",
"It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?",
"If I request that my funds be held, what currencies do you use?",
"I found my old card. Can I link it back into the app?",
"Unable to use my American Express with Apple Pay to top up my account",
"I'm interested in getting a card. How does one go about doing that?",
"I need to do a card activation.",
"What can I expect at card expiration?",
"I may need to exchange my USD for GBP, can your app do that?",
"I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?",
"Am I supposed to verify my identity?",
"There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?",
"im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.",
"How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund",
"What is the process of card activation?",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"How long does it take to recieve my new card?",
"Can you tell me what currency I can have?",
"Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.",
"why do I have to show my ID",
"How can you assist on verifying my identity?",
"What do I do to exchange currency?",
"I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?",
"What is the time period for money to be transferred?",
"Can you tell me about why the account I have was charged an extra 1$",
"Can I add a card to back into the app?",
"Do you have any card fees if I want to add money using an international card?",
"If i'm not in the UK, can I still get a card?",
"Do I have to go to the bank to change my PIN?",
"do i need to wait to get my card before getting a pin",
"What businesses accept this card?",
"What businesses accept this card?",
"I just replaced my phone so do I have to make a new account?",
"What is the process when my card is due to expire?",
"What are the steps for the identity checks?",
"What do I do if my card is about to expire?",
"How do you verify an identity?",
"Are there ATM fees?",
"How to a go about ordering a disposable virtual card?",
"Is it possible to delete the account?",
"What proof do you need for my identification?",
"How do I activate a new card?",
"I need to make a purchase online, where is my virtual card?",
"Can I make transfers before my identity verification?",
"Can you help me get Top Up to work in the Apple Pay function?",
"Can someone in the US have a card?",
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",
"How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.",
"How many disposable cards per day am I allowed to have?",
"I have a Visa and Mastercard, can I use these?",
"Can I select my card scheme or do you choose it for me?",
"What is the fee if I use a European bank for a top up?",
"can I use my card before identity verification?",
"Can I exchange currencies with this app?",
"What needs to be provided for identity verification?",
"Is it acceptable to use either Visa or Mastercard?",
"My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?",
"I need more money in my account. Can I add more by transferring?",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"Need help to get my card to work.",
"Tell me how to renew my new card?",
"What type of card can I use to top up?",
"Can I add funds to the card directly from my bank account?",
"I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while",
"I tried topping up my account but it failed, can you help me?",
"I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?",
"I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.",
"What's the process for ID verification?",
"If I need a PIN for my card, where is it located?",
"why do I need to show ID",
"How much does it cost in fees to use your card?",
"Do I need to go to a physical bank to change my PIN?",
"Do I get a choice between Visa and Mastercard?",
"When will my top-up process?",
"I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?",
"Are there any fees if I want to add money using an international card?",
"Will I be charged if someone needs to send me money?",
"What if I want to add a card I already have to the app?",
"I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?",
"How can I find an ATM that accepts this card?",
"Why was my card charged when topping off my balance but it's not showing up in my wallet balance?",
"I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.",
"What do I need to do for a PIN?",
"Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?",
"I got my new card but I am not sure if it need s activated and how?"
] | 605 |
Am I allowed to get an account for my daughter? | [
"How old do you have to be to open an account?",
"Could I open an account for my children?",
"What is needed for my daughter to open an account?",
"How old does my kids need to be to open an account?",
"If my kids wanted to use your service how old would they have to be?",
"Is there a limit for age?",
"how old do i need to be to get an account for myself",
"How old do kids have to be to open an account?",
"What is the minimum age to open an account?",
"How old do you need to be to open an account?",
"Can my children open an account?",
"May I get an account for my daughter?",
"Can I start an account for my kids?",
"I have young kids. Can they use this service?",
"How old do you have to be to be able to open an account?",
"How do I open an account for my children?"
] | [
"What is the top-up limit for my card?",
"Am I charged for receiving money?",
"When did you start charging to make a withdrawal? How much is it now? I always thought it was free.",
"Can I change or hold different currency?",
"When will my transfer go through?",
"Can you tell me where I can withdraw money?",
"Is there any way to see my card in the app?",
"What's the reason for needing to verify my identity?",
"Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?",
"How do I sign up for a card if I'm in America?",
"Now that I have my card, how do I connect it to the app?",
"I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?",
"I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?",
"What is the estimated wait time on a US transfer into my account?",
"It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!",
"How to decide if I get a Visa or Mastercard?",
"Is there a way my new card can be renewed?",
"Do you have a top-up limit?",
"Is it possible for me to change my PIN number?",
"There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!",
"What countries do your accounts support?",
"My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.",
"I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?",
"My account is new why can I not top up",
"Why won't my transfer to another account work?",
"I found my card, can I add it to the app?",
"Are there specific ATM's I can use with this card?",
"Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?",
"I need to know where I can withdraw money.",
"From what countries can I use this product?",
"How do I verify my source of funds?",
"I have the cash already, my account still shows up as pending. How can my account be still pending?",
"Is there any documentation needed for the identity check?",
"I need to transfer money into my account, and I don't know how to do that.",
"Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.",
"I have my card, when whill my PIN be available?",
"is there a fee for a transfer? if so how much will it be?",
"I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP",
"How do I link one your card if I have one already?",
"I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?",
"where can i have a virtual card",
"How can i make my card active?",
"There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?",
"WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?",
"My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?",
"I put some money in my account the other day but now its gone? Why is this?",
"What is the daily limit on my card?",
"Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.",
"How come I'm not allowed to transfer funds right now? I just keep getting an error message.",
"How can i get new card?",
"I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?",
"Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?",
"can I use my card before identity verification?",
"I want to top up by using a credit card, which ones do you support?",
"When I put the wrong pin too much, I got blocked, so can you help me unblock my pin",
"I want to change my pin number from an ATM. Is this possible?",
"I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?",
"How can I prove who I am?",
"My beneficiary is not allowed, please may I have answer as to why this is?",
"The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?",
"What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.",
"I want to get a Visa and Mastercard, is it possible to get both from you?",
"My card is very close to expiring. When can I order a new one and how do I do so?",
"My card is needed soon",
"i tried to do a transfer to an account but it didn't work",
"What ATMs can I use this card?",
"What do I do to close my account?",
"Do I have to pick a creditcard brand?",
"Is it possible to get another card?",
"Tell me if there is a limit to top-up.",
"Can I change my pin at ATMs? If so, what ones?",
"Can I choose my card scheme?",
"lost my phone, what is account security?",
"Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.",
"What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.",
"How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked",
"Why is this not letting me exchange crypto? I need help making this transaction go through.",
"I tried to deposit a cheque into my account and it is not letting me.",
"What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.",
"I tried topping up my account but it failed, can you help me?",
"Can I apply for one of your cards if I live in the EU?",
"I need my card soon.",
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",
"How do I actually obtain a card myself?",
"What kind of security protects my money?",
"Questionable transactions on my account.",
"My credit card was just denied for top up! Can you tell me why this happened and what's going on?",
"Am I able to get a refund for a purchase?",
"where can i deposit a check",
"Where can I modify my information?",
"What are the rules for transferring to a beneficiary?",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.",
"I locked myself out of my account, how do I unblock my PIN?",
"I bought something and received it, but the payment went back to my account. Is the seller okay?",
"can you limit my top up?",
"I am seeing inside the App a some cash withdrawal that is not mine",
"The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?",
"Tell me if there is a top-up limit.",
"I am still waiting for verification. Can I use my account before I am verified?",
"there is a transaction on my account that i didnt make",
"how do I get my card to show in the app?",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?",
"Am I able to do a SWIFT transfer?",
"Can you please disable my current account.",
"how to get card pin?",
"Why is there a direct debit set up in my name?",
"Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.",
"I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.",
"how long until a cash withdrawal will show on my account",
"Please, tell me why I can't have the funds I deposited a week ago? I need the money now.",
"I'm not in the UK, but can I still get a card?",
"Is there places where I can't withdraw money?",
"How can I move money from an account at another bank to this one?",
"I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"I have received my American express in apple play, looks like top up has an issue, please help?",
"There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?",
"What currencies can I hold?"
] | 133 |
My daughter needs to open account. | [
"How old do we have to be?",
"How young can I be to open my own account?",
"Can my daughter open an account?",
"How old does my kids need to be to open an account?",
"Hold old do my kids have to be to use the service?",
"What are the age requirements for service?",
"Could my daughter open an account?",
"How old do I have to be to open an account?",
"May I get an account for my daughter?",
"What is needed for my daughter to open an account?",
"If I want my son to have his own account is that possible?",
"How do I open up an account for my child?",
"How old does my daughter have to be to open an account?",
"Do you offer account services for children and teens?",
"Can my children get an account?",
"At what age can I open an account?"
] | [
"I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?",
"I'd like to use cash to top up. How do I find that option?",
"Please assist me with activation.",
"What is the source of my funds.",
"Can my PIN changed remotely without visiting a bank?",
"I'm trying to verify my top up card, how do I do that?",
"Can I reactivate my card? I reported it lost and found it this morning in my jacket.",
"Can I use this app to change dollars into euros?",
"I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?",
"Do you accept checks?",
"Does this app allow currencies to be exchanged?",
"can i use my mastercard to add money to my account",
"I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?",
"What if I want to add a card I already have to the app?",
"I need to change my PIN. Can I do that at a cash machine?",
"Which credit card top-ups do you accept?",
"How do I know which ATMs will accept this card?",
"Is American Express supported for adding funds?",
"Would you please unblock my pin? I don't know why, but it's blocked.",
"Will you guys charge me for topping up by transfer?",
"I received my card, how do I get it to work in the app?",
"im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.",
"Can I request a card?",
"The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.",
"Where do i verify a top-up card?",
"Where do I go to get my new card linked?",
"I've obtained the card, how do I enable it on the app?",
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",
"Where can I verify my identity?",
"How can I top-up my card?",
"how long until a cash withdrawal will show on my account",
"What is the procedure for me to get more cards on my account?",
"There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?",
"A Bank ATM did not give my card back. What do I do now?",
"How long does it take for the money to show up in my account?",
"I'm being asked for a verification code. Where do I find it?",
"I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?",
"May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?",
"I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?",
"what are the steps to activate my card?",
"What kind of cards are supported? What currency?",
"I need to verify the source of funds.",
"How do I get a visa card?",
"I am looking to transfer some money from my other bank account into this one.",
"Please check to see if the band transfer I made a while ago from my UK account has safely arrived.",
"Please help me find my top-up verification code",
"How would I top up with a cheque?",
"I want to change my pin number from an ATM. Is this possible?",
"I would like to make a transfer. How much does it cost?",
"I found my card that I thought I had lost, I need to reactive it, please help.",
"On a card top-up, where can I verify?",
"I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?",
"How to verify my identity",
"What's the problem? My card keeps getting declined for top up. I need to know what is going on.",
"The app won't let me top up my account",
"What do I do if I do not recognise a cash withdrawal?",
"Send me a physical card",
"my money, where is it coming from?",
"I've received my card so now I need to know how to sync it to the app.",
"How do I order a new card? The current one is about to expire.",
"I have a direct debit on my records that is strange and I need help.",
"What am I going to need in order to verify my identity?",
"How do I re-add a card to the app?",
"Why won't you accept my payment? I keep trying with this card and it's not working.",
"Which part of the app do I order virtual cards from?",
"Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?",
"There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou",
"Can i make transactions before identity verification is complete?",
"What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!",
"There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?",
"Please help revert my transaction from this morning.",
"There has been an unusual withdrawal from my account, can you help?",
"How do I go about verifying the top-up card?",
"I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?",
"I have an account at another bank, but I want to transfer some of the money to my account here.\n.",
"What card or currency can I use to pay?",
"Can I use visa or mastercard with your service",
"Which ATM's am i able to change my PIN?",
"lost phone, can i still access account?",
"My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?",
"How long does it take for a transfer to reach my account?",
"What is the cause of the delay in applying my card payment to my account?",
"I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?",
"I am seeing in the App a diret debit that its not mine",
"What type of ID do you accept?",
"What proof do you need for my identification?",
"I'm trying to verify my top-up card, but I can't find the code...?",
"I just got a card, how can I add it to the app?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"Do I need to establish I am paid in GBP before a transfer?",
"Is there a top up limit for my account?",
"How can I close my account?",
"How long does it take for money to reach my account?",
"How can someone send me money?",
"When will I see the cash I deposited this morning as available?",
"I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?",
"I want a card. What is the procedure?",
"I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?",
"My card is stuck in an ATM machine, how do I get it back quickly?",
"Where do I find our how to get a physical card?",
"I must make a transfer from China and it is urgent. How long before the transfer is complete?",
"I cannot seem to buy something online with my card? the payment comes back, what's going on?",
"How do I top up with a cheque?",
"Is there currency exchange on this app?",
"My account says a withdrawal is pending - why can't I take cash out of the ATM?",
"Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.",
"There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.",
"Would I be charged any fees if I added money to my account using an international card?",
"What do I do to close my account?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"When will I have access to my pin number?",
"I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?",
"I have a strange transaction for £1 on my statement, what is that?",
"What kind of money can I hold?",
"How do I get my cash withdrawal to show?",
"Where do my available funds come from?",
"Can I add money to my account via bank transfer?",
"How can I sign up for a virtual card?",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"Why does my account not accept cash deposits?"
] | 133 |
Can I open an account for my offspring? | [
"What are the age limits for your service?",
"Do you have any accounts for children ?",
"I'd like to open an account for my kids can I do that?",
"Is there any way I could open an account for my daughter?",
"How old do kids have to be to open an account?",
"I am only 17. Can I make an account?",
"How young can someone be in order to open an account?",
"will i be able to open an account for my daughter",
"My daughter needs to open account.",
"I'd like to open an account for my children. How can I do that?",
"We want to start a college fund for my daughter.",
"Do you have an age requirement when opening an account with your service?",
"Can I make an account for my kids?",
"How old does my daughter have to be to open an account?",
"What is minimum age for an account?",
"Is there any age limit?"
] | [
"In what places can I use my card?",
"Can I top off with a debit card?",
"Is there a money transfer fee?",
"Can you help me track my card?",
"Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"where is my new card?",
"I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?",
"Can I hold more than one currency?",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"How many active cards can I have?",
"What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.",
"Will you charge me for topping up with a European card?",
"Can I get some money exchanged?",
"Do you allow currency exchanges?",
"Which establishments will accept my card?",
"Can I use your app to exchange USD for GBP?",
"What is the function of the identity check",
"What is the best way to exchange currency between USD and GBP using your app?",
"Can I get paid for this in another currency?",
"What are the reasons for my beneficiary not being allowed?",
"I have lost my card, but need to place an online order! How do I get a virtual card instantly?",
"Can you help me get rid of my account?",
"Am I allowed to use different currencies?",
"Will I be charged any fees if I want to add money with an international card?",
"Can I use your app to exchange between USD and GBP",
"Can I have one of the virtual cards?",
"Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.",
"There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.",
"How do I input a new address?",
"Will I be charged a fee for a SEPA transfer?",
"Why is my identity verification process not working?",
"Is there a way to transfer funds directly from my card?",
"I may need to exchange my USD for GBP, can your app do that?",
"Can you please explain to me why there is an extra €1 fee in my statement?",
"Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.",
"How can I stop fraud on my account right now?",
"How can I top-up my limit?",
"What is the fee if I use a European bank for a top up?",
"Now that I live in the US how can I get a card?",
"Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home",
"Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.",
"Where do I obtain my virtual card?",
"I enetered the wrong information, I need my account unblocked How do I do that?",
"Can I use any card and currency?",
"What ATM machines allow this card?",
"How can I add a new card?",
"can I have a non virtual card?",
"What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.",
"If someone in a different country sends me money, do I have to pay a fee?",
"How to receive virtual card?",
"help me link my card",
"I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem",
"Can I change my address?",
"Are there limits as to where my card will be accepted?",
"How do I start an exchange between GBP and AUD?",
"How long should it take for a transfer to go through? I have been waiting a while.",
"How can I get a virtual card for a one-time transaction?",
"Do you charge if I use a European bank card for top up?",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"Do I need a disposable card?",
"What options do I have when topping up a US card?",
"I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?",
"My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?",
"Can you track my card for me?",
"Where do I go to get my new card linked?",
"How do I go about transferring money using my credit card?",
"How do I find out my source of funds?",
"How do I to up by card?",
"How can I trade currencies with this app?",
"what is the identity check?",
"Top up my card please, which y'all support?",
"Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?",
"I need to transfer money into this account from my other bank account.",
"Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?",
"Why do you need to verify my identity?",
"Why won't you let me name X as a beneficiary?",
"Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?",
"I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?",
"What'll it charge me for a SEPA transfer?",
"What places can I use my card?",
"Can you tell me where I can withdraw money?",
"What is the way to go about getting a virtual card?",
"Are there steps I need to take before my card expires?",
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",
"Can you lookup my password?",
"What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?",
"Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.",
"Will you handle EUR?",
"how long should i wait ti activate my card",
"There is unexpected money in my account.",
"I do not have what is required to prove my identity",
"Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?",
"Will I be charged for transfers?",
"Is there a fee for using a European bank card to top up?",
"How can I find an ATM that accepts this card?",
"Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.",
"How do i verify my card?",
"Do you charge for transfers?",
"How do I make sure my transfer isn't goin to an unsupported merchant?",
"What do I do if I can't prove my identity?",
"What steps do I do to transfer money using my credit card?",
"Where do I find the verification code for the card I'm topping up?",
"What form of payments can I use for topping up?",
"How can I move money from an account at another bank to this one?",
"How do I make a currency exchange?",
"How do I use my new card?",
"When will my top-up process?",
"Why am I not allowed to transfer money to my cryptocurrency exchange?",
"Can I choose between Visa or MasterCard?",
"What's the process to receive a second card?",
"What us the fee to transfer money from my bank?",
"Do I have to top up in euros if I use a card, or can I use a different currency?",
"I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.",
"I received my card, how do I get it to work in the app?",
"Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?",
"Is my currency okay to add money with?",
"I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?",
"Which outlets accept my card?",
"I've obtained the card, how do I enable it on the app?"
] | 133 |
Do you offer account's for minors? | [
"How old does my daughter need to be to have her own account?",
"How old do you need to be to use the banks services?",
"May I get an account for my daughter?",
"What is the age to open an account?",
"Am I able to open an account for my children?",
"What is your age limit?",
"Can I get an account for my son?",
"How can I open an account for my children?",
"Is there an age limit for opening an account?",
"How old does one have to be to have an account with the bank?",
"If I want to get an account for my daughter, can I do that?",
"At what age can a person open an account?",
"Do you have a limit for someone's age?",
"How old do my kids need to be to use your service?",
"How do I set up an account for my children?",
"What is the minimum age limit?"
] | [
"Which ATM's will accept my card?",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"Can you track my card for me?",
"What other fiat currencies can I use?",
"Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.",
"If my card is about to expire how long would it take to receive a new one and how much would that cost me?",
"My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.",
"will you be able to activate my card",
"If I add money with an international card, are there any fees?",
"do you have a fee for receiving a SEPA transfer?",
"Is my credit card supported for top-ups?",
"I would like to know if you use Visa or Mastercard.",
"I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.",
"My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.",
"Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.",
"I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.",
"Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?",
"Where do I obtain my virtual card?",
"When can I order a disposable virtual card?",
"Can I use your app if I am from the EU?",
"Can someone assist me with activating my new card?",
"I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!",
"Is there a transfer fee?",
"I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?",
"Is there a top up fee?",
"why isnt my account allowing transfers",
"I need to get some Euros for my holiday. Am I able to exchange some of my money?",
"In which stores can I shop with this card?",
"What methods are available for my friend to send me money?",
"Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??",
"My card wants to be topped what do you guys support?",
"There is a pending payment on my account, what does this mean?",
"What do I do if my card expires soon?",
"What fiat money can I used in the exchange and holding?",
"Where do my available funds come from?",
"Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?",
"Do you know where my card will be accepted?",
"Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!",
"I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?",
"What should I do if I want to get another card for someone in my family?",
"Can you tell me the cost of a transfer?",
"How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.",
"HELP! I tried to get cash and it gave me some, but not the right amount!",
"Can I exchange USD for GBP in your app?",
"Can I top up?",
"How can I obtain a disposable virtual card?",
"My credit card did not go through. Can you see if it has insufficient funds?",
"I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?",
"Is it okay to use a bank card to top up",
"Help me use American Express to add money to the account.",
"May I get a disposable virtual card as well?",
"Are there any places that won't take my card?",
"Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?",
"Is there a reason why there is an extra £1 charge on my account?",
"What can I use to verify my identity?",
"How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...",
"There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?",
"is it ok if i use both visa and mastercard",
"I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?",
"How do I get my card into the app?",
"I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?",
"Where can I pay with my debit or credit card?",
"Why can't I transfer to an account?",
"What currencies can I not hold many in, if so what are they?",
"Is it a good time to exchange?",
"Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?",
"What is the source of my funds.",
"Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.",
"Can I get paid in another currency?",
"If I don't live in the UK, can I get a card?",
"I need to know what these extra charges are on my statement?",
"Can I see where my funds come from?",
"What currencies are available for my use in holding and exchange?",
"How do I go about topping up with Google Pay?",
"Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"I'm not in the UK, can I get a card?",
"How do I receive a disposable virtual card?",
"Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?",
"For what reason would a top up be reverted and returned to my account?",
"Can I activate my card?",
"Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?",
"I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.",
"How can my friend pay me?",
"I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?",
"What is the reason for the extra fee on my statement?",
"Can I verify my identity?",
"When does the money get transferred to my account",
"My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?",
"Where do you export the cards to?",
"Are there any charges for top ups?",
"can i transfer money i the app",
"Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.",
"Can you elaborate on why I have an extra charge just for transferring?",
"Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.",
"Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?",
"I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?",
"What do I do if I got the wrong amount at the ATM?",
"Are cards from the US accepted?",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"Which ATM's can I use to make a withdrawal?",
"On my disposable card, is there a transaction limit?",
"Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.",
"Do I get to choose between Visa and Mastercard?",
"I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.",
"How much can I expect to pay to top up a US card?",
"I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.",
"Do you support other currencies?",
"I want to link my new card. Can you help?",
"I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem",
"Would like to use my card and need to activate it first. Can you help me do this?",
"with what can I verify my identity?",
"If I need to make an exchange from USD to GBP, how can I do so in the app?",
"What documents do you need to verify my identity?",
"Why can't I take money from my account?",
"The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?",
"I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.",
"How long should I have to wait before I see the transfer in my account?",
"Is it possible to get both Mastercard and Visa card from you?"
] | 133 |
What are the age limits for your service? | [
"I would like to get an account for my child.",
"Can I open an account for a child?",
"Can I open an account for my offspring?",
"I have young kids. Can they use this service?",
"How old do we have to be?",
"Can I start an account for my kids?",
"How old do my kids need to be to open an account?",
"Do you guys have any age restrictions?",
"How old do my children need to be to open an account?",
"Do you offer account's for minors?",
"Could my daughter open an account?",
"Is there an age minimum?",
"what is the age limit for opening a new account",
"What is the age requirement?",
"How do I set up an account for my children?",
"Can my children get an account?"
] | [
"What are the top-up fees?",
"I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?",
"Need to report a change of address.",
"How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move",
"My account is new why can I not top up",
"What should I do after I've moved and need to update my personal details?",
"What do I do with my \"decline\" message on a transfer?",
"How can I verify my identity?",
"Can I add money in intervals to my account? I will be traveling.",
"How do you verify an identity?",
"On what do you base your exchange rates?",
"For topping-up is there a charge?",
"Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.",
"What is the refund procedure?",
"Will my card be a MasterCard or a Visa?",
"What is the process to activate a card",
"I tried to make a transfer like five different times. Why won't your system let me? Is it broke?",
"How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.",
"What kinds of cards can I use to top up?",
"In what ATM can I change my pin?",
"I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?",
"What exchange rate will I receive?",
"How will I receive my PIN?",
"how much do you charge to accept transfers",
"Since my id hasn't been verified, when can I use my account?",
"How long do I have to wait for the transfer to be finalized?",
"I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!",
"Are there any charges for topping up a US-issued card?",
"Where do I go to verify my identity?",
"What form of payments can I use for topping up?",
"I just tried to top-up and now I'm getting an additional verification message, why?",
"I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?",
"Hi, I have an apple watch. How do I use it to top up my card?",
"Let me know what the steps for the identity checks are",
"Can you help me get Top Up to work in the Apple Pay function?",
"I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.",
"how long does it take for a transfer from Europe to go through?",
"My transfer was wrong, are you able to stop it before it goes through please?",
"I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.",
"How to order my card?",
"Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.",
"Can you look into my top up please. I made it over three hours ago and yet it's still pending.",
"How do I know where I can use my card?",
"What proof do you need for my identification?",
"When will I receive the card?",
"What exchange rate do you use?",
"How many cards can I have for one account?",
"How long does it take to verify a cash withdraw?",
"How long does it take for a transfer to be in my account?",
"How long until my transfer will be available to me",
"Can I get a card even though I live in the US",
"Which countries can I change my PIN in?",
"What are the charges for topping up US card?",
"Will my transfer be done soon?",
"Do you hold money and if so, what currencies do you accept?",
"How long will a transfer from the US take?",
"How much does it cost to top up a US-issued card?",
"How can I change my name in my profile?",
"What ATMs is the card okay to use at?",
"What steps do I need to get another card?",
"I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.",
"Why did the disposable virtual card which I used to pay a gym subscription get denied?",
"I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?",
"The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.",
"What all is needed for the identity verification?",
"Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"can i use check to top up",
"WHAT IS THE ATMOSPHERE OF IT",
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?",
"How long does it take for money to reach my account?",
"Do I need to speak to a representative to change my pin?",
"What do I do to Top up my card?",
"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",
"Can I have it delivered on the date I need it delivered?",
"Can you help with a transfer to an account",
"What are the steps needed to top up with Apple Pay?",
"Can I order a virtual card?",
"What is the delivery time to the US?",
"What'll it charge me for a SEPA transfer?",
"Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?",
"Can I change from one currency to another?",
"I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?",
"When will the transaction go through?",
"How much can I withdrawal in one month without incurring fees?",
"When is a payment I made with my card going to clear>",
"Can you help me activate my card",
"What is needed to prove my identity?",
"How long does it take transfers from Europe to complete?",
"What currency's can i exchange for?",
"Could I chose the date to have it delivered?",
"Do I need to add my salary?",
"can the delivery be specific to my needs?",
"What country's money can I hold currency in?",
"How many transactions can I do with my disposable card?",
"My card's expiration date is close.",
"What can I use to receive my salary?",
"I need to exchange between different currencies, like GBP and USD. Can I do that with your app?",
"How do I get unblocked?",
"My card is due to expire",
"Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?",
"If I need delivery on a certain day, is that something that could be accommodated?",
"My card's expiration is approaching, how do I replace it.",
"Can I choose between Mastercard and Visa?",
"I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?",
"What do I need to do in order to get a new card?",
"I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?",
"What is the maximum number of transactions I can make with one card?",
"Do you receive SWIFT transfers?",
"When will my money be in my account?",
"How many payments can I make using a virtual card?",
"I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.",
"Are there any places that I can't use the disposable cards at?",
"How long does it take for pending transfer transactions to post?",
"Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.",
"How can I tell if an AMT will take this card?",
"Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.",
"My package is taking too long to arrive and I don't want it anymore. Can I get a refund?",
"How long does it take for a refund to appear?",
"Can I change my PIN on holiday?"
] | 76 |
How old do you need to be to have an account? | [
"How do I open an account for my children?",
"what is the age limit for opening a new account",
"How old do you have to be to get an account?",
"Am I able to open an account for my children?",
"What is the youngest age for an account?",
"What is the age limit?",
"Can I make an account for my daughter?",
"How old must I be to open an account?",
"I am only 17. Can I make an account?",
"How young can someone be in order to open an account?",
"At what age can my children use your service?",
"Can my daughter make an account?",
"What is the age limit for an account?",
"What would the age limit be?",
"What are age requirements for opening an account?",
"Is there a minimum age for having an account?"
] | [
"Who accepts the card?",
"Do I need to order a new card before it expires?",
"I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?",
"new customer and filling gas today, it's not working, the thing shows pending half an hour!",
"How do I use the app to exchange currencies?",
"How do I transfer money using a credit card?",
"After I make a payment, how long will it be before it transitions from \"pending\" to complete?",
"When will you be taking orders for disposable virtual cards?",
"Is it acceptable to use either Visa or Mastercard?",
"My card is expiring soon, How do I order a new card?",
"How do I get Top Up to work in Apple Pay?",
"Can I get a new card with new expiration date in China?",
"How many cards am I allowed?",
"Can this app help me exchange currencies?",
"I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?",
"Can you tell me how I go about activating a new card?",
"What fees apply when using a card?",
"Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.",
"I need a disposable virtual card, how do I get one?",
"Is it okay to use a bank card to top up",
"I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.",
"I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?",
"What ATMs accept my card?",
"Once my card expires, what should I do?",
"Can I request a card?",
"My friend deposited $100 into my account, but it is not showing up!",
"I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?",
"when will my transfer clear",
"Can I choose whether I receive a Visa or a Mastercard card?",
"How do I add a card on to the app?",
"Can I have multiple currencies in my account?",
"Is there a way I can get a Visa card?",
"I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.",
"What do I do to activate?",
"How do I add a card to the app?",
"Can I top up?",
"I thought it was free to make a withdrawal. So how much does it cost now?",
"I need to exchange some foreign currency. What's the charge for doing that?",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"Will I be charged if someone needs to send me money?",
"How many transactions can I do with my disposable card?",
"how many transactions can i make with a disposable card",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"How can i get new card?",
"How do I make my transfer go through",
"what are the steps to activate my card?",
"How many cards can I have?",
"Is my PIN located on my account somewhere?",
"Can I have it by a certain date?",
"How do I dispute a direct debit on my account?",
"How do I reverse a transaction on my account?",
"I'm attempting to top-up my account but it has been pending for an hour.",
"What cards and currencies can I use?",
"I deposited some cash but it hasn't shown up in my account yet, what's going on?",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"Can I have money in more than one currency in my account?",
"What do I do if there is an electronic debit that is not correct?",
"Can I exchange currencies usign this app?",
"It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.",
"If I want a physical card, do I have to pay anything?",
"How do I use a check to top up?",
"When will my card be activated?",
"How do I go about getting an actual card?",
"Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.",
"What does it mean if my cash withdrawal does not show up properly?",
"I am interested in a Visa or Mastercard. Do you offer them?",
"What's the process for exchanges?",
"I am paid by my employer in GBP; do I need to do anything in the app to indicate this?",
"How do I get an actual card?",
"i have been trying to top up my account with a check but it won't work",
"Am I limited to what ATM I can use my card?",
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",
"At which ATMs can I use this card?",
"Can I use this app to change money?",
"Are visa and mastercard accepted",
"Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.",
"Do I get a card to keep in my wallet?",
"What do I do if I got the wrong amount at the ATM?",
"How do I add the card I just received to show up in the app?",
"How long does it take for a money transfer to show?",
"How to verify my identity",
"When should I receive my virtual card?",
"why isnt my account allowing transfers",
"How can I activate my card>",
"is it just visa or can i also use mastercard?",
"Are there ATM fees?",
"What all is needed for the identity verification?",
"My funds are low, can I auto top up?",
"How can I make my card show up in the app?",
"Can you tell me how to top up on my card?",
"How do I make sure my transfer isn't goin to an unsupported merchant?",
"how to activate card?",
"How many disposable cards can you own?",
"How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...",
"Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.",
"Where can I find an ATM?",
"I tried to deposit a cheque into my account and it is not letting me.",
"I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.",
"I'm out of money, can I add money with my bank?",
"What's my limit for topping up?",
"What if I don't verify my identity?",
"Is there any way to get another card on the same account?",
"where do I request a disposable virtual card?",
"I need to deposit my virtual card, how do i do that.",
"What is this fee debit on my account?",
"I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done",
"What is the amount of disposable cards I can have each day?",
"What type of ATMs accept this card?",
"What services can I use to top up?",
"Am I allowed to transfer money to a beneficiary?",
"Why did the disposable virtual card which I used to pay a gym subscription get denied?",
"My card is about to expire. How do I order another?",
"I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?",
"What countries do your accounts support?",
"There is a fee on my account. Why?",
"There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.",
"I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?",
"I need to activate my card can you do that now?",
"Which fiat currencies can I use through this app?"
] | 49 |
How old does my daughter need to be to have her own account? | [
"What age do I have to be?",
"At what age can I open an account?",
"How old does my kids need to be to open an account?",
"How old do I have to be to open an account?",
"What is the minimum age to open an account?",
"What are the requirements to open an account for a minor?",
"How old do you have to be to get an account?",
"DO I have to be 18 to open an account?",
"Would I be able to get an account for my child?",
"Do you have an age limit?",
"What's the youngest I can be to open an account?",
"What are age requirements for opening an account?",
"What is the minimum age limit?",
"Can I start an account for my kids?",
"What is minimum age for an account?",
"Is my child too young to sign up?"
] | [
"What is with the need to have all my ID information?",
"Why did the disposable virtual card which I used to pay a gym subscription get denied?",
"Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.",
"I need to verify my funds.",
"I transfered my balance a while back. Why doesn't my account reflect this?",
"Soon my card will expire, how do I get a new one?",
"I need to top up, can I use google pay?",
"I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.",
"how long dies it take for transfers to reflect on my balance",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"Can I choose from either Visa or Mastercard?",
"What currencies can I hold?",
"How long does it take to process cheque deposits?",
"How much can I expect to pay to top up a US card?",
"What kind of security protects my money?",
"Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.",
"Is there a way I can get a Visa card?",
"Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.",
"I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?",
"when does the rate get determined",
"What is the process of obtaining a disposable virtual card",
"Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending",
"Is there a reason why my account isn't updating because I used a check to balance my account?",
"When do i get charged a fee for using the card?",
"How do I know if i need a disposable card?",
"Is there a cost to receive money?",
"Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?",
"If I want to top up, can I use Apple Pay?",
"I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?",
"how long does it take to reflect in my balance a top up",
"How do I report possible fraudulent activity on my account?",
"how should i add money to my card",
"Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"Can I get an actual card",
"What if I want to add a card I already have to the app?",
"Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.",
"What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.",
"Where do my funds come from?",
"is it just visa or can i also use mastercard?",
"My card is being declined online. Could you tell me what might be broken or wrong with the account?",
"Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.",
"Do I get a card to keep in my wallet?",
"what do I need to do if the ATM kept my card?",
"Where is my money transfer?",
"how much does it cost to add money to my card",
"How can i make my card active?",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?",
"If I need an additional card, is there a fee for that?",
"How can someone send me money?",
"What is the fee on my statement for?",
"I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.",
"What information do I need to gather in order to activate my card?",
"i was charged when i used a us issued card. why and what cards are free to use to add money",
"My last name has changed and I need to update my account details.",
"You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.",
"Can I auto-top up? How do I do it?",
"When will I receive my card?",
"How many tries do I have to enter my pin before I'm blocked?",
"How much am I charged to receive money?",
"How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.",
"Can my password be reset if I do not have it?",
"How do I know what my account is set to, I am paid in GBP?",
"I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?",
"I want to deposit funds, what payments are accepted?",
"How do I set up my card PIN?",
"What is the daily limit on my card?",
"Show me how to verify my identity?",
"what is the most i can top up?",
"How do I go about ordering a new bank card?",
"What is the source of funds for my money?",
"I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?",
"In what places can I use my card?",
"I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??",
"Is there any amount in which I would get cut off from topping up?",
"I am paid by my employer in GBP; do I need to do anything in the app to indicate this?",
"This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.",
"What number of transactions can i do with one disposable card?",
"The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?",
"There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?",
"Can I change my PIN without going to a bank?",
"What is the process when my card is due to expire?",
"Can I top up online?",
"If I top up by card, what options do I have re: currency and card type?",
"I am seeing in the App a some cash withdrawal that its not mine",
"how to get card pin?",
"Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?",
"What can I do to verify my card?",
"My card is almost expired. How fast will I get a new one and what is the cost?",
"How do I pay by check?",
"I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"Apple pay is not accepting my American Express card, can you assist me with this problem?",
"Who accepts this card?",
"Where can the card be used?",
"My card needs to be activated.",
"what is source of my funds, need to verify",
"Using Google Pay, can I top up?",
"how do i cancel my account",
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?",
"When will my card be activated?",
"How long is the transfer?",
"How do I change my name?",
"I would like to know how much I can top-up.",
"When will the transfer go through?",
"How do I get my card into the app?",
"Can I add a card to back into the app?",
"When can I expect to receive my card?",
"How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"How long will my most recent transfer take to go through? The recipient needs the money urgently.",
"I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?",
"Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?",
"What are the details of disposable card limitations?",
"I want my card I just received to show up in the app. How do I do that?",
"What is the source of my funds.",
"What documentation is needed for the identity check?",
"What do I owe for a new card?",
"I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?",
"Are there any limits on where I can use my card?"
] | 605 |
My son has just turned 13, is he old enough for an account? | [
"Would I be able to get an account for my child?",
"What is the minimum age to open an account?",
"Can I open a bank account for my newborn baby?",
"How old must I be to open an account?",
"Do you offer account services for children and teens?",
"What age do I have to be?",
"Can my children have an account?",
"DO I have to be 18 to open an account?",
"How old does my daughter need to be to have her own account?",
"If I want my son to have his own account is that possible?",
"How old do you need to be to open an account?",
"How many years old do I have to be?",
"What about my children?",
"I need to set up an account for my daughter, how would I do that?",
"Is there any age limit?",
"I would like an account for my children, how do I go about doing this?"
] | [
"Do I need to order a new card if mine is expiring?",
"How do I top up using my card?",
"Is there a way to get a virtual card?",
"I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.",
"I need to activate my card can you do that now?",
"I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?",
"I'm not sure how to complete the identity checks process.",
"For the first time I got a fee on my account. How do I know when you charge these fees?",
"Can I use my card to withdraw from my account?",
"Transferred to account is not successful, help please?",
"How long do transfers take to show up in my account?",
"Please help. There is a payment in the app that isn't mine.",
"A cheque deposit hasn't posted to my account, when will my balance update?",
"Is it possible to dispute a debit payment from a couple of months ago.",
"My card's expiring a month from now, should I place an order for the new card?",
"I have a pending transfer",
"What are the rules for transferring to a beneficiary?",
"Will I be charged a fee to top up using a debit or credit card?",
"Unsure how to provide my identity.",
"there is a transaction on my account that i didnt make",
"Are there charges for using a bank card to top up",
"What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.",
"I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.",
"will you be able to activate my card",
"What is the identity check for?",
"how can the money machine keep my card what do i need to do?",
"I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.",
"what's the process for getting a disposable virtual card?",
"When is my balance going to update, I just transferred some money",
"I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?",
"Any fee for topping up?",
"I was able to find my card. How to I go about putting it into my app?",
"I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.",
"I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.",
"I need my card now!",
"can i see money source?",
"Can I use app to unblock my card?",
"why didnt a transfer to my account process",
"I need a Visa card",
"Can I exchange currencies?",
"There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.",
"i need a virtual card",
"I am having some difficulty verifying my id.",
"Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending",
"I topped up by card a while ago and it's still pending, surely it should be done by now?",
"There has been a charge pending on my account statement that I can't figue out it's for a dollar.",
"How can I top up by card?",
"What's the procedure for getting a card?",
"Hi something is going on with the app. I see some payments I didn't make?",
"I a having trouble proving my identity",
"Show me how can my friends top up my account.",
"Is there a way to track my card?",
"Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?",
"is there a way to change name?",
"Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.",
"I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?",
"I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!",
"I want my card I just received to show up in the app. How do I do that?",
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"Am I able to Top Up with Apply Pay?",
"The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?",
"How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.",
"When will my top up be applied?",
"use my credit to add money",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"Can I change my address?",
"Can you help me activate my card",
"How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...",
"Is there currency exchange on this app?",
"Can I use my social security card as a form of identity?",
"My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?",
"When will my top-up happen?",
"I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?",
"I have an unknown charge.",
"Can I link my new card?",
"I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?",
"What do you require for identification verification?",
"I tried using a check to update my balance, but it isn't work? Is something wrong?",
"Can I verify a top-up and what card is used?",
"When did you start charging to make a withdrawal? How much is it now? I always thought it was free.",
"How long until my friend receives my transaction?",
"I want to top up by card",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative",
"There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?",
"I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?",
"I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives",
"I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.",
"What currency can I use to add money?",
"Which ATMs accept this placard ?",
"What documents do I need to get together to verify my identity?",
"what cards and currencies are accepted?",
"what are limits to top up",
"There is a fee on my account. Why?",
"Can you activate my card pls",
"Hello, I found the card I misplaced and I need to reactive it, how do I do that?",
"Am I able to choose my card?",
"Is there a way to top-up automatically?",
"Do I have to use a bank approved ATM to withdraw money?",
"Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?",
"My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?",
"Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.",
"Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?",
"Can I use my bank account to send me more money?",
"I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.",
"Am I allowed to use any card to make a payment?",
"How recent do my documents need to be for verification?",
"Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?",
"I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?",
"I need to get a card, but I live in the US.",
"Can I reactivate my card? I reported it lost and found it this morning in my jacket.",
"Is my new card activated?",
"How do i secure a top-up card?",
"do I need to verify my identity before I can use my card?",
"There is a odd withdrawal on my account.",
"THere is some cash that is showing up on my app.",
"I want to end my account",
"I am interested in a Visa or Mastercard. Do you offer them?",
"Can you tell me what i need for the identity check?"
] | 605 |
Do you guys have any age restrictions? | [
"What's the youngest I can be to open an account?",
"Can my children get an account?",
"Is it possible for me to set up separate accounts for my kids?",
"Do you offer services for children to have money saving experience?",
"What's the minimum age for opening an account?",
"Is there an age limit for opening an account?",
"Could I open an account for my children?",
"Is it possible to open an account for my children?",
"Can I make an account for my kids?",
"Do you have a children account available?",
"What is the youngest age for an account?",
"How old must I be to open an account?",
"If I want my son to have his own account is that possible?",
"how old do i need to be to get an account for myself",
"Could I open an account for children?",
"Is my child too young to sign up?"
] | [
"I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?",
"The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?",
"I want a card, but I'm not in the UK- can I get one still?",
"So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent",
"How long does it take to prove my identity?",
"Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...",
"I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?",
"When my card expires soon, how fast is the replacement card sent and what are the costs?",
"There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou",
"The expiration date for my card is coming up, how do I get a new card?",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"If I am in China, can I still order a new card and if so, how?",
"One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks",
"Will you deal with SWIFT transfers?",
"How do I unblock my pin after entering it wrong too many times?",
"Why do you need my name and ID",
"I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.",
"Where can I use my card?",
"Where can I use my card?",
"Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.",
"Hello-Can you please help me get a refund from this merchant? I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days. I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.",
"Can I put my old card back into the system? I just found it/",
"How do I check my security settings to allow contactless pay?",
"maximum how many days get the courier?",
"What countries do you do business in?",
"Will I be fined for topping up by transfer?",
"How do I change my name?",
"If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?",
"Do I need to verify my identity to use my account?",
"Will you tell me how I am supposed to use the disposable cards?",
"I need to update my info.",
"Is it possible to do auto top up?",
"There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?",
"I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?",
"When will my top-up be completed?",
"Hello, what is a virtual card and how do I get one?",
"Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?",
"Is this card available to Americans?",
"I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?",
"I have zero dollars in my account. Can I submit additional funds via bank transfer?",
"My card was rejected at the store for some reason, can you look into this for me?",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"How do i secure a top-up card?",
"Explain why I can't do a transfer to a beneficiary.",
"My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?",
"How come I can't seem to verify my id?",
"What is your refund policy for products I have purchased?",
"I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!",
"How can you assist me on topping up on bank transfers to my account?",
"I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?",
"My card is almost expired. How fast will I get a new one and what is the cost?",
"Are there restrictions on new cards in China?",
"What am i missing to verify my id?",
"Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?",
"Can I have a second card?",
"For the identity check, what kind of documents do I need to have?",
"My identity hasn't been verified. Can I use my account?",
"Can my PIN changed remotely without visiting a bank?",
"Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?",
"I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?",
"Is there a transfer fee?",
"Can you unblock my account? I entered the PIN wrong.",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"Can you tell me the names of the fiat currencies that I can use at your institution?",
"I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"How can I change my address?",
"Can you tell me how to get a disposable virtual card?",
"How long is US delivery?",
"How long do I wait for a transfer from the United States?",
"I am traveling, what can I do to set up auto top-up?",
"Can you tell me my code to get into the app?",
"I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?",
"What are the acceptable currencies for adding funds?",
"What do I do with my \"decline\" message on a transfer?",
"Is there a maximum amount of top-ups?",
"Can I electronically transfer funds into my account from my American Express?",
"Is there an allowance on cards?",
"Do you offer cards for those in other countries?",
"May I have a second card?",
"How do I active this card?",
"DO you know the reason for the identity check?",
"Is an auto top-up option available?",
"I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?",
"I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?",
"How do I auto top-up?",
"The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?",
"why top up is not working even if I got my American Express in Apple Bay?",
"How can I get a Visa and Mastercard?",
"I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?",
"Can you help me reset my password?",
"Can I do a SWIFT transfer?",
"Can I have it add money at certain time intervals when I travel?",
"Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?",
"how do i change name?",
"What is the amount of disposable cards I can have each day?",
"Is there a fee to make a transfer?",
"I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.",
"Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!",
"Am I able to exchange currencies?",
"how do i avoid charges in the future",
"Do you convert to Euro?",
"I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?",
"I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?",
"Do you charge if I use a European bank card for top up?",
"How does someone else top up my account",
"Can I exchange currencies usign this app?",
"What do I have to do to prove my identity?",
"From what countries can I use this product?",
"Will it automatically top-up or do I need to do that manually if there isn't much cash left?",
"How can I top up automatically?",
"Can you tell me about the exchange fee?",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?",
"I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?",
"The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?",
"how much do you charge to accept transfers",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?",
"I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?",
"How long should it take for a transfer to go through? I have been waiting a while."
] | 76 |
Is there a minimum age for having an account? | [
"What is the minimum age to open an account?",
"What is needed for my daughter to open an account?",
"Can my children open an account?",
"If I want my son to have his own account is that possible?",
"Is my daughter eligible to open an account?",
"What would the age limit be?",
"What is the minimum age required to open an account with your service?",
"What is your age limit?",
"Would I be able to open an account for my daughter?",
"What's the youngest I can be to open an account?",
"What about my children?",
"How do I set up an account for my children?",
"My son has just turned 13, is he old enough for an account?",
"what is the age limit for opening a new account",
"I am 16 and just started working at McDonalds can I deposit my checks at your bank?",
"I'd like to open an account for my kids can I do that?"
] | [
"How can I request cash back? The ATM just gave me a different amount than what I've been charged though...",
"why would i be declined if i had money iin my account",
"What is the fee if I use a European bank for a top up?",
"Whats the max I can top up",
"I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this",
"Can I use this app to change money?",
"It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!",
"I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"Can I get a Visa or does it have to be something else.",
"If I were to use a European bank card for a top up, will I incur a charge?",
"How do I activate my card, so that I can start using it?",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!",
"I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.",
"What do I need to do to verify my funds?",
"how to get card pin?",
"Hi something is going on with the app. I see some payments I didn't make?",
"How much is the limit for top-ups?",
"My bank card has expired, how can I get a new physical card?",
"How recent do my documents need to be for verification?",
"Can I order a new card? Mine is about to expire.",
"Do I need to order a new card before it expires?",
"Where can my card be used?",
"can i top up from a usa credit card",
"Can I top-up my card using a bank transfer.",
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",
"My card is about to expire and I need to know how much it costs and how long it takes to get a new one.",
"I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?",
"If I see a payment in the app that I don't recognize, what should I do?",
"I want to add money to my international card, so are there any fees charged to do this?",
"Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.",
"What is this $1 charge on my account?",
"I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?",
"What's the limit on automatic top-up?",
"How long will it take for the transfer to reach my account?",
"My last ATM request did not go through due to a declined card. Please cancel the request on my account.",
"Can I link another card to my account?",
"What kind of fiat currency can I used for holding and exchange?",
"Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?",
"How do i authenticate a top-up card?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"Why is there more then one charge on my card I only paid for one not twice how can I fix this?",
"The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"If there isn't a lot of money left, will it automatically top-up money?",
"I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?",
"How can I transfer some money into a foreign account?",
"How do I withdraw money?",
"Where can I withdraw money from?",
"Where can I withdraw money from?",
"So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent",
"Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.",
"I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?",
"What will I need for identity verification?",
"What's the right way to activate my card?",
"How many times can I enter a wrong PIN before it is blocked?",
"I have received my American express in apple play, looks like top up has an issue, please help?",
"I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?",
"When will I see my new balance after making my bank transfer?",
"I want to start using my card.",
"Can you tell me how do I get a card?",
"I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?",
"Why can't I take money from my account?",
"I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?",
"How do you verify an identity?",
"My credit card was just denied for top up! Can you tell me why this happened and what's going on?",
"I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?",
"What currencies can I use?",
"What's the process for exchanges?",
"Do you offer free ATM withdrawals of ones hometown currency while on holiday?",
"What do I need to do to transfer money with my credit card?",
"The ATM only gave me 10 pounds when I withdrew 30. What do I do?",
"Can you tell me what i need for the identity check?",
"What do I need to do to perform identity checks?",
"Are there any limits to were my card is accepted?",
"Hello, what is a virtual card and how do I get one?",
"Why did the disposable virtual card which I used to pay a gym subscription get denied?",
"how do i find top up for cash deposit",
"Can I get a new card with new expiration date in China?",
"How and where can I find the identity checks?",
"When I top up what are the amoutn limits.",
"How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund",
"If I want to top up, can I use Apple Pay?",
"How much can I top-up to my card at a time?",
"Can I choose whether I receive a Visa or a Mastercard card?",
"Please help! I was mugged and everything stolen. What do I do to stop them from accessing my account?",
"Explain why I can't do a transfer to an account.",
"What is the next step if my card is about to expire.",
"Which ATM's accept my card?",
"What, if any, is the limit for auto top-up?",
"Must I verify my identity?",
"What currencies can I hold?",
"I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?",
"How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...",
"How do I discontinue my account?",
"Can I verify my identity?",
"why isnt my account allowing transfers",
"How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?",
"Are there any fees for top ups?",
"Will I need to order a new card since mine expires next month?",
"In what ATM can I change my pin?",
"How do I order a new card when my old one is ready to expire?",
"If I lost my phone, can someone use my account?",
"What are the steps I need to do if I have a stolen card?",
"How long do card transactions take to clear?",
"Do you only use Visa or do you have Mastercard too?",
"Where do I find my code to verify my top-up card?",
"Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?",
"How is my money transferred to the account",
"What are the top up fees for using an European bank card?",
"where can I get the info for my funds",
"Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!",
"I tried to top up my account and it didn't work",
"I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?",
"I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?",
"Can I add money automatically to my account while traveling?",
"Can I get a new pin number at any ATM using my card?",
"My Apple Pay top up with my American Express card is not working? Please tell me why",
"I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?",
"What's the limit to how much I can top up?"
] | 49 |
How old does one need to be? | [
"What are age requirements for opening an account?",
"Hold old do my kids have to be to use the service?",
"Can my teenager have an account?",
"Am I allowed to get an account for my daughter?",
"How old do my kids have to be to use your service?",
"What's the minimum age for opening an account?",
"Can my daughter open an account?",
"At what age can my children use your service?",
"How old do my kids need to be to open an account?",
"What age do you have to be to open an account?",
"I have young kids. Can they use this service?",
"What is the youngest someone can be to open an account?",
"My daughter needs an acount.",
"How old do we have to be?",
"Can I get an account for my son?",
"Do you offer account's for minors?"
] | [
"How do I get my top-up verification code?",
"Can you help with a transfer to an account",
"Does the top-up need verified?",
"How do I verify my top up?",
"What steps do I take to receive another passcode?",
"Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?",
"I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!",
"can you assist me with the auto top up ?",
"How much does it cost in fees to use your card?",
"What works for identity verification?",
"I want to do a cash deposit to top up. How do I do this?",
"Can i choose a specific delivery date?",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"is there a limit on top ups",
"I need to update my info.",
"what currencies do you accept?",
"Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.",
"What are the rules for using disposable virtual cards?",
"Are there any ATM's near me that accept this card?",
"How can I prove I am me?",
"The ATM didn't give me enough money! I asked for more than it gave. What do I do?",
"Verify top-up card help?",
"What is this $1 charge on my statement?",
"When will my transfer move from pending to confirmed?",
"If my card payment is cancelled, what should I do?",
"My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?",
"Where do I go to verify my identity?",
"How long does it take transfers from Europe to complete?",
"I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?",
"Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?",
"I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!",
"What factors determine your exchange rate?",
"What if I need my salary in another currency?",
"How long does it take for a transfer to be in my account?",
"Approximately how long will an urgent transfer from China take?",
"How would I top up with a cheque?",
"Which fiat currencies do you currently support? Will this change in this future?",
"I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!",
"Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.",
"I have obtained the salary in GBP, will it need to be configured?",
"Is it possible to get a Visa and Mastercard from you?",
"What is the procedure for getting another card?",
"How long does a transfer take to be confirmed?",
"How to receive transfers from my employer when I get paid in GBP?",
"I need to find out what is the limit for top-ups.",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.",
"On what do you base your exchange rates?",
"Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?",
"For adding money, which currencies do you accept?",
"How long does it take to get a refund on something I bought?",
"What is the procedure for an expired card?",
"How long until the money is in my account?",
"how much will I be charged for making a transfer?",
"How do I get this damn virtual card to work?",
"How soon will my balance be updated to reflect my transfer?",
"I need a quick transfer from China. How long would that take?",
"Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.",
"How do I obtain a disposable virtual card?",
"There is an extra charge on my account I didn't authorise, it's just £1, what is it?",
"Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??",
"Can I use this app to exchange between dollars and pounds?",
"Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?",
"I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?",
"What about an auto top-up, is that a option?",
"How long will it take for me to get my card?",
"Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.",
"What can you tell me about getting a virtual disposable card?",
"How long does it take for a transfer to reach my account?",
"I want a refund because my package has been taking too long to arrive. How do I go about doing that?",
"Can I dispute a payment even if I notice it several weeks after it was made?",
"My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?",
"What form of payments can I use for topping up?",
"What does a transfer cost?",
"Can I get another card?",
"Can somebody else top up my account?",
"Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.",
"Can you activate my card pls",
"How do I activate my card, so that I can start using it?",
"What kind of charges should I expect to exchange currencies?",
"How long do top-ups take to go through",
"There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!",
"Can I order a card?",
"Tell me what the steps for the identity checks are",
"Why is it required to verify my identity?",
"Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.",
"Is there an exchange rate?",
"What is the fastest that I can make a transfer?",
"how do i find top up for cash deposit",
"Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!",
"Hi, would you please activate my card?",
"Do I have to use a bank approved ATM to withdraw money?",
"Can I obtained a Visa Card",
"I lost my card and need a new one, will it cost me?",
"What do I do if I believe to be a victim of credit card fraud?",
"Yikes! I didn't get the amount of money that I requested. What do I do now?",
"How do I go about getting hold of a virtual card?",
"What does it mean if my top-up has not gone through?",
"I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?",
"How long will my transaction take?",
"Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!",
"How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.",
"Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?",
"What should I do if I think someone stole my details and used my information to make some transactions?",
"Can it specifically be delivered on a certain date?",
"I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?",
"Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?",
"Do you limit my top-ups?",
"What is the first step that I should take after my card has been stolen?",
"How do I deposit my paycheck to this account?",
"i would like to top up with check",
"How many times can I use the disposable virtual card I have?",
"Will you guys do Visa or Mastercard?",
"How can I fund another account with my American Express?",
"My card is about to expire. Where do I get a new one.",
"Where's the best place to get a disposable virtual card?",
"How to change my address.",
"Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.",
"I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.",
"Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working."
] | 76 |
My daughter needs an acount. | [
"How old do you need to be to open an account?",
"Is there a limit for age?",
"Can I open up an account for my child?",
"Do you have any age limit?",
"How old do kids have to be to open an account?",
"I would like an account for my children, how do I go about doing this?",
"What about my children?",
"How old must I be to open an account?",
"Whats the minimum age to have an account",
"Can my children open an account?",
"What is the youngest someone can be to open an account?",
"What are the requirements to open an account for a minor?",
"What age do you have to be to open an account?",
"How old do you have to be?",
"I am 16 and just started working at McDonalds can I deposit my checks at your bank?",
"How old do you have to be to be able to open an account?"
] | [
"i need to trace a deposit",
"who do I talk to, to cancel a transfer?",
"Which one are you? Visa or Mastercard?",
"Is there any fees associated with receiving money with this account?",
"How long do transfers take, mine just says pending?",
"How do I contact customer support about my declined transfer?",
"Can I let other people have access to my account in order to top up?",
"Is exchanging currencies one of your app services?",
"I would like a virtual card...how do I get one?",
"what is the most i can top up?",
"I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.",
"I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?",
"I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?",
"I've tried numerous times to submit a transfer of funds. Why isn't it going through?",
"I would like to activate my card to use now, can you help me?",
"What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.",
"My card is very close to expiring. When can I order a new one and how do I do so?",
"Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?",
"Where is my card?",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?",
"When traveling, can I auto top-up my card at certain times?",
"I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.",
"can you limit my top up?",
"Help me. There is a Direct Debit that I didn't make.",
"I need a physical card. What are the fees?",
"I need to withdraw money. Where can I do that?",
"What is the source of funds for my money?",
"I want to use a payment card to top up my account. How can I do this?",
"Where do i find my PIN?",
"I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?",
"If I will be traveling, is there a way to auto top-up my card on certain days?",
"How do my friends top up my account",
"What do I need for activation of my card?",
"I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?",
"My transaction was just declined when I was using my disposable virtual card. What can I do?",
"I just noticed my transfer was declined and I don't know why. Can you help me?",
"If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?",
"Where in the app do I link a new card?",
"Help! I think my phone may be stolen or lost!",
"Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?",
"I do not like this, I made a simple transfer but I have an additional charge for doing so.",
"My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?",
"Can you please explain disposable virtual cards for me?",
"May I have another card?",
"Which fiat currencies can I use through this app?",
"I have to verify my source of funds.",
"Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.",
"How does a bank transfer for topping my account work?",
"Where can I use my card?",
"Where can I use my card?",
"Change of location, need to change details",
"I need to get a card, how do I do that?",
"A WD was just made on my account, but it was not me and I still have my card. What to do?",
"Can it automatically top up my account?",
"How do I transfer money into my account?",
"Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.",
"I want to top up my account. What payment methods are supported?",
"Where can I locate my PIN at?",
"Is my PIN located on my account somewhere?",
"Can I use this account to receive my salary?",
"If i want to change my pin number can I directly from an ATM?",
"Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.",
"Please tell me how I can receive a physical card",
"How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok",
"I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.",
"HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?",
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",
"I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.",
"For topping-up is there a charge?",
"i received my American Express in Apple pay, why is top up not working?",
"I need to verify my source of funds",
"Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.",
"can you express my card to me?",
"Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?",
"How do I see my updated balance after I make a cheque or cash deposit?",
"How long does a transfer take from the point it's sent, to the point it arrives in my account?",
"When will my transfer post to my account?",
"I thought it was free to make a withdrawal. So how much does it cost now?",
"I need to transfer money into my account, HOW?",
"Does this app have the same exchange rate as third parties?",
"How do I locate my card?",
"How can my friend transfer money to me?",
"How do I get my salary through this account?",
"I tried to top up, but the funds show up as pending. I thought it was instant?",
"What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!",
"Help me. My transfer was declined. How could this happen?",
"Do you have an auto-top function and how do I use it if so?",
"Is my country's currency supported by your system?",
"Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.",
"The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?",
"My bag was stolen from me yesterday, so I can't use any apps or anything. I need some help.",
"Need a new passcode.",
"What am i missing to verify my id?",
"Could you please freeze my card immediately?",
"Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?",
"I would like to be assisted with the activation of my card.",
"I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!",
"Why am I still not able to see the money I deposited a week ago? This is urgent!!",
"If I need delivery on a certain day, is that something that could be accommodated?",
"Can you close my account please?",
"Can you unlock my pin? I think I entered the wrong pin too many times.",
"My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?",
"Is it possible to edit my personal details on the app?",
"How can I change my PIN? Help.",
"Set a new PIN please.",
"I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!",
"I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.",
"I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.",
"Hey I thought transfers were free. Why are you charging me?",
"I would like for someone to tell me which fiat currencies that your company supports.",
"How can I receive verification for the source of my funds?",
"Why wasn't my payment to beneficiary X approved?",
"There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on",
"What is the dollar that I have pending on my statement there?",
"My phone is lost. What do I do to prevent someone from using the app?",
"Where is the closest Mastercard ATM?",
"Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.",
"Where in the app do I go to make my new card show up?",
"I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly."
] | 133 |
What is the age requirement? | [
"Is there a minimum age for having an account?",
"How old do my kids need to be to open an account?",
"How do I open an account for my children?",
"What about my children?",
"Do you have an age limit?",
"what is the age limit for opening a new account",
"Is it possible to open an account for my children?",
"How old do my children need to be to open an account?",
"How old does my daughter have to be to open an account?",
"Do you offer account's for minors?",
"How old do you have to be?",
"What age do my kids need to be to use your service?",
"My son has just turned 13, is he old enough for an account?",
"What is needed for my daughter to open an account?",
"What is the age to open an account?",
"How many years old do I have to be?"
] | [
"Why is there a pending hold on one pound on my statement?",
"What is the current exchange rate for me?",
"How does the exchange rate work on this app?",
"What is stopping my money from transferring?",
"What exchange rate do you use?",
"Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?",
"When will I get my money? It's been too long.",
"How long until the transfer is reflected on my account balance?",
"What is the point of verifying a top up?",
"I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?",
"What is the daily limit on my card?",
"Why is top up not working if I use my American express with my apple pay?",
"Are there fees for top ups?",
"I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?",
"Am I able to do a SWIFT transfer?",
"How much are the rates of exchange?",
"What is the dollar that I have pending on my statement there?",
"Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.",
"Can I put my old card back into the system? I just found it/",
"Please let me know what currency I can use to top up my account?",
"Why is my disposable virtual card being denied?",
"Can I withdraw money in my hometown currency while on holiday without any additional fees?",
"How can I start using my card?",
"How do I get started when I get my card?",
"Does your app allow currency exchange from USD to GBP?",
"What do I do if I notice a strange withdrawl in my statement?",
"I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?",
"How much is the charge for a foreign currency exchange?",
"Is getting my identity verified required before I can use my account?",
"How do I receive a disposable virtual card?",
"How long will it take to arrive?",
"How can I verify my top up?",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",
"How come I'm not allowed to transfer funds right now? I just keep getting an error message.",
"What do I need to do to activate my card?",
"There is an urgent thing that I need to transfer from China. Approximately how long will it take?",
"How long will my top-up stay pending?",
"My app statement shows I took out cash from an ATM but I did not. What can I do?",
"Does it cost anything to top up?",
"How can I change my information?",
"Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?",
"In what ATM can I change my pin?",
"where is theft-top option?",
"Which card would I get, Visa or Mastercard?",
"How much can I top-up to my card at a time?",
"What do I do if my top-up has not gone through?",
"What is the process to link the new card?",
"How long is my Europe transfer wait?",
"I want to buy cryptocurrency, but your app doesn't let me. Why?",
"How do I get this damn virtual card to work?",
"Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?",
"Is there a limit when using auto top-up?",
"Are there any fees for top ups?",
"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",
"I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?",
"Can I quickly send a transfer from China? How long will it take?",
"In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?",
"How do i set up auto top-up?",
"Am I permitted to have a spare card?",
"How can I top up my account by bank transfer?",
"Is it possible to top-up automatically?",
"What currencies is an exchange rate calculated in?",
"What currences are available for exchange?",
"when will the balance on my account change form a transfer",
"Is there a specific date i can have it delivered?",
"Is there a way to top-up when it reaches a certain balance?",
"Is there a way to top-up automatically?",
"How long will a transfer take from Europe?",
"If my card expires next month, will I need to order a new one?",
"My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?",
"How many days does it take until funds are in my account?",
"How can I hold and exchange fiat currencies?",
"How many countries do you support?",
"I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?",
"What do I do to get a disposable virtual card?",
"How long does it take for a transfer to reach my account?",
"What about an auto top-up, is that a option?",
"Do you accept SWIFT transfers?",
"Can I change my PIN in Austria?",
"What is this €1 charge?",
"I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.",
"How long do I have to wait for the transfer to be finalized?",
"Are there steps I need to take before my card expires?",
"What is the currency exchange fee?",
"What do I need to do to verify my funds?",
"What options do I have when topping up a US card?",
"Why am I required to verify my identity?",
"My credit card was declined for top-up. Can you see if there is enough funds in my account?",
"How long for money transfer to show?",
"How long does a card delivery take?",
"How can I change the PIN? Do I have to go to a real bank?",
"What should I do to verify my identity?",
"Why does the top-up need verification?",
"My card has an expiration date, will you send a new one automatically?",
"I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?",
"At what places accept my card?",
"Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.",
"how long does it take for a transfer to arrive",
"Do you offer auto top ups?",
"Let me know the steps for the identity checks",
"Will you charge me for topping up with a European card?",
"Transfers from the US how long will the wait be?",
"How are foreign exchange rates determined?",
"Do I have to manually top-up my account each time or will it do it on its own?",
"I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!",
"How do I top up with a cheque?",
"How long do transfers take, mine just says pending?",
"How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.",
"when will my transfer arrive",
"Do you have an auto-top function and how do I use it if so?",
"How does my identity get verified?",
"Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.",
"What do I need to do for a refund?",
"Can I top up with cash",
"When will I have access to my pin number?",
"Which fiat currencies are supported for holding and exchanging?",
"I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?",
"What is the base amount for cross-currency exchanges?",
"Can I make transfers before my identity verification?",
"How do I go about verifying the top-up card?"
] | 76 |
Is there a certain age I need to be? | [
"What about my children?",
"Can I open up an account for my child?",
"Could my daughter open an account?",
"Is there any way I could open an account for my daughter?",
"Do you offer account services for children and teens?",
"How old do I have to be to open an account?",
"Is it possible for me to set up separate accounts for my kids?",
"What is the age limit for an account?",
"Can my children get an account?",
"What is the youngest someone can be to open an account?",
"What are age requirements for opening an account?",
"Can my 19 year old daughter open a savings account at the bank?",
"How old do you have to be?",
"What is the age limit?",
"I want to open an account for my children",
"How old do I need to be to open an account?"
] | [
"What are the steps in order to activate my new card?",
"Is there a way for me to check my balance?",
"I want to top up using cash, where can I do that?",
"Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.",
"What currencies can my account be in?",
"I want to use a European bank card for a top up. Must I pay?",
"Am I able to do a SWIFT transfer?",
"I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?",
"What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?",
"You promised no fees but now I've got one. What the hell!?",
"I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.",
"What are the limits to where my card will be accepted?",
"Are there any restrictions to where I can use my card?",
"If I want to add funds to the account using American Express, how do I do that?",
"May I choose between Visa and Mastercard?",
"what is the top up limit",
"What is the limit to number of transactions I can do with a disposable card?",
"I keep being asked to verify my identity. Is this normal?",
"Tell me how to go about activating my new card?",
"My child needs a card, how can I add them to the account I currently have?",
"I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.",
"What do you need for the identity verification",
"The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?",
"When will my deposit post to my account?",
"I need to add a serious amount of cash to my card, how do I do that?",
"The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?",
"Can I get the Mastercard?",
"I would like to use this cheque to top up. Can you tell me how to do that?",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?",
"What are the steps to getting a virtual card?",
"How can I get another card?",
"What do I do if there is an electronic debit that is not correct?",
"What is the procedure for me to get more cards on my account?",
"I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.",
"I need to change my PIN. Can I do that at a cash machine?",
"How do I unblock my pin after entering it wrong too many times?",
"Does the top-up need verified?",
"Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?",
"Can I change my name? I am not married.",
"I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?",
"How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.",
"Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?",
"my top up isnt there yet where do i find it",
"Can you unblock my pin after too many wrong pin attempts?",
"What is the maximum times I can auto top-up?",
"Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.",
"How long does it take for a bank transfer to show on my balance?",
"Can you tell me how to get my card on the app?",
"What steps do I have to take to activate my card?",
"My app statement shows I took out cash from an ATM but I did not. What can I do?",
"How do I go about ordering a new bank card?",
"I would like to top up my account automatically. How do I do that?",
"What should I do if I see an unauthorized withdrawal on my statement?",
"My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?",
"Do you hold money and if so, what currencies do you accept?",
"What is the expected delivery date for my card?",
"I need to make a transfer from Europe, how many days does this take?",
"So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?",
"Can i make transactions before identity verification is complete?",
"I need to change my data.",
"Do I have an option between Visa and MasterCard?",
"Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?",
"What proof of identification is needed?",
"My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?",
"Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.",
"Is there any way i get a disposable virtual card as well?",
"I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?",
"What will I need to verify my identity",
"Which establishments will accept my card?",
"My card needs to be topped up.",
"What are the steps for identity checks?",
"Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.",
"My bank card has expired, how can I get a new physical card?",
"What factors determine your exchange rate?",
"I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?",
"How do I replace a card that's going to expire?",
"How long do transfer pend for?",
"Explain how to verify my identity?",
"How do I go about transferring money into my bank account?",
"What documents are required for proof of identity?",
"How do I order a disposable virtual card?",
"reason i need to verify top up",
"If I want to top up, can I use Apple Pay?",
"OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?",
"when i travel can it top up automatically",
"I have received my American express in apple play, looks like top up has an issue, please help?",
"I'm having difficulties changing AUD for GBP. How do I do this?",
"Tell me about the limit for top ups.",
"Where in the app do I go to verify my identity?",
"How do I use American express to top up my account?",
"What do I do when a charge has been made that I did not make?",
"Are there ways to transfer money into my account?",
"How can I top up with this cheque I got?",
"What countries are you available in?",
"I would like to create a disposable virtual card. How do I go about doing that?",
"Are there any charges for topping up my card?",
"There is an urgent thing that I need to transfer from China. Approximately how long will it take?",
"Am I charged if I make a top-up?",
"Help! I made a transfer in error and need to cancel it before it's complete!",
"Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?",
"Is it possible to top-up automatically?",
"Am I allowed to transfer money to a beneficiary?",
"What are the steps I need to take to cancel a transaction?",
"Would I be able to top up as much as I can?",
"Hey, I have my card, how do I get it to show in the app?",
"I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.",
"There is a payment that i made that i noticed has not gone thru yet. Can i ask why?",
"There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!",
"What is limit of disposable cards I can make per day?",
"I'm looking for the cash deposit top up option but can't find it. Can you help me?",
"The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??",
"I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!",
"How do I top up using my card?",
"Tell me how to change my details.",
"My American express is experiencing a problem with apple play with top up, can you fix it?",
"Will you accept a cheque to top up my account?",
"What countries are you currently in?",
"Why is checking my identity important?",
"Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?"
] | 76 |
Is my child too young to sign up? | [
"From which age can my kids use your service?",
"I have kids and I'm curious at what age could they start to use your service.",
"Do you have a children account available?",
"What are the requirements to open an account for a minor?",
"Do you have an age requirement when opening an account with your service?",
"How old do you have to be to open an account?",
"Is there an age limit for opening an account?",
"How old does my daughter have to be to open an account?",
"May I get an account for my daughter?",
"How old does one have to be to have an account with the bank?",
"How old do my children need to be to open an account?",
"Can I open up an account for my child?",
"Do you guys have any age restrictions?",
"Can my teenager have an account?",
"Could I open an account for my children?",
"How can I open an account for my children?"
] | [
"Hi, I have done a topup, but my money was reverted. Please look into this issue.",
"What do I do when a charge has been made that I did not make?",
"The top-up is pending.",
"As far as courtries go which ones are supported?",
"Can you help me with proving my identity?",
"What steps do I take to verify my identity?",
"What do I do if I can't prove my identity?",
"How do I receive money from someone?",
"How do I know if i need a disposable card?",
"I think my transfer failed. What do I do now?",
"Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!",
"What is the need to verify my identity?",
"Can I use this app to exchange currencies?",
"I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?",
"Will I be charged for receiving the money?",
"I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.",
"The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?",
"If I need to do a quick transfer from China, how long should I expect the transfer to take?",
"can i top up with check?",
"How can I go about getting a disposable virtual card?",
"Is this app capable of exchanging currencies?",
"Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.",
"Are there limits with top-up?",
"Is my salary eligible for this?",
"How to decide if I get a Visa or Mastercard?",
"Can I return an item?",
"I need some help with identity verification.",
"Do I get to have one of those virtual cards I've heard about?",
"Can I use American Express?",
"Can you let me know if Visa is among the card scheme assignments?",
"What kind of fee is there to top-up my account?",
"how come i was declined",
"Will you handle EUR?",
"Is there a way to link the card i just got?",
"How long does it take to activate the card, as it does not look like its working?",
"I recently made a transfer but I need to cancel it as soon as possible. Please let me know when this happens.",
"Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?",
"I have some transactions on my account I did not make. Can you cancel my card and prevent further use.",
"Can I quickly send a transfer from China? How long will it take?",
"How long does it take for a transfer?",
"What is the time frame for a transfer from the US?",
"Can you tell me how do I get a card?",
"How does my identity get verified?",
"Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.",
"How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee",
"Can someone assist me with updating my account details with changing my last name?",
"What are the rules for a top-up?",
"Are visa and mastercard accepted",
"Why has my card been declined? whats the deal?",
"How to order my card?",
"I'm worried my card might be lost in the mail? How long does it usually take to arrive?",
"I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.",
"Please check to see if the band transfer I made a while ago from my UK account has safely arrived.",
"What is the proper way to activate a card?",
"I am seeing in the App a diret debit that its not mine",
"what is the limit for top-ups?",
"How do I perform identity checks?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.",
"I have friends that would like to top-up my account is that possible?",
"Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?",
"Is there an exchange fee?",
"Is there a charge for getting my money?",
"The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.",
"Where is my deposit?",
"I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?",
"Is there a reason my transfer would have been declined?",
"Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?",
"Why was my virtual card rejected?",
"I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?",
"i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.",
"Is the system down? I've been trying to do a transfer and have failed?",
"How do I receive a disposable virtual card?",
"Why is my transfer not done yet?",
"My card expires soon, will you send me one automatically?",
"what are you going to use my identification details for?",
"Are you aware of any charges for receiving money?",
"Can I reactivate my PIN?",
"Can i make transactions before identity verification?",
"Are there any restrictions to where I can use my card?",
"When will my account receive the money?",
"Can you please explain why my beneficiary is not allowed?",
"can I use my card before identity verification?",
"While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?",
"Is it possible to reactivate the card I thought I lost but found this morning in my jacket?",
"what amount of time does it take for a transfer to reflect and be available",
"I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?",
"Please help me with the activation of the new card.",
"How do I top up?",
"How long does it take to activate my card?",
"I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.",
"As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"Where in the app do I go to make my new card show up?",
"Please help me get a Visa card.",
"I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?",
"Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.",
"Is Visa or Mastercard available?",
"Is there a top up fee for transfer?",
"What are the steps to finishing up with this account?",
"I entered the wrong pin too many times and now I am blocked. Help me unblock!",
"How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.",
"Please help me regarding a direct debit in the app that I don't recognize.",
"What is needed to prove my identity?",
"What is the estimated wait time on a US transfer into my account?",
"Help! In the app there is a payment that I don't remember.",
"Do I get a mastercard and visa?",
"I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?",
"i do not know what this charge is for",
"I do not think the pop up went through yet.",
"I need to update my info.",
"Is there anywhere my card will not be accepted?",
"top up google pay, is it possible?",
"For what reason can I not transfer money to a beneficiary?",
"My app statement shows I took out cash from an ATM but I did not. What can I do?",
"How long can I expect a transfer to pend for?",
"Tell my why my top-up is pending.",
"Do I need to select a preference to receive my salary payments in GBP and, if so, where?",
"Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.",
"I tried to top up. Why was it denied?"
] | 155 |
Am I able to open an account for my children? | [
"How old do you have to be to get an account?",
"Do you have an age requirement when opening an account with your service?",
"I'd like to open an account for my children. How can I do that?",
"How young can I be to open my own account?",
"how old do i need to be to get an account for myself",
"Is there an age minimum?",
"I want to open an account for my child.",
"Can I open an account for a child?",
"As my kids get older are they able to get set up with their own accounts?",
"What age do you have to be to open an account?",
"What is the age limit for an account?",
"Can I get an account for my daughter?",
"Is there any way I could open an account for my daughter?",
"I would like to get an account for my child.",
"How old do my kids have to be use this?",
"Can my 19 year old daughter open a savings account at the bank?"
] | [
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.",
"What do I do to verify my source of funds?",
"I want to start using my card, how do I activate it?",
"What is the fee if I use a European bank for a top up?",
"What are the steps to verify identity?",
"can i see money source?",
"Someone might have access to my card! There are some strange payments showing up on my account. What do I do?",
"I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?",
"What currency's can i exchange for?",
"What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.",
"How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?",
"Is my country's currency supported by your system?",
"How do I make sure my transfer isn't goin to an unsupported merchant?",
"I tried transferring to an account but it won't let me.",
"The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why",
"I need to know where do my funds come from",
"can you express my card to me?",
"There has been an unusual withdrawal from my account, can you help?",
"I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?",
"For what reason can I not transfer money to a beneficiary?",
"Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.",
"Can you please explain how to transfer money using the bank transfer process?",
"Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?",
"Is there a way my new card can be renewed?",
"Why am I not allowed to transfer money to my cryptocurrency exchange?",
"Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.",
"How to decide if I get a Visa or Mastercard?",
"I need to transfer money into this account from my other bank account.",
"Where do I activate my card?",
"What are the limits to where my card will be accepted?",
"How long do I need to wait to see an update after I make a bank transfer?",
"How to exchange my currency",
"Is there a money transfer fee?",
"One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?",
"Where will I get my card?",
"I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?",
"Can you tell me more about limits to disposable virtual cards?",
"Can I mail in a check to top up?",
"If I need an additional card, is there a fee for that?",
"Please give me both Visa and MasterCard, is it possible?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"How can I find an ATM that accepts this card?",
"i am under 18 and i am trying to verify my id. why wont it work?",
"Where do I have access to a virtual card?",
"Why is top up not working if I use my American express with my apple pay?",
"Can I do a SWIFT transfer?",
"Can I have money transferred into my account at different intervals along my trip?",
"My account is new why can I not top up",
"How do I delete an account?",
"Am I able to get a card in EU?",
"How soon will my balance be updated to reflect my transfer?",
"Which cards do you guys support? I want to top up using my credit card.",
"Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.",
"There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?",
"I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.",
"How do I freeze my account?",
"What systems do you have in place for my security when using my card for everyday purchases?",
"What things do I need to verify my identity?",
"I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?",
"I have money in a foreign account that I want to send to this account.",
"What do I need to do in order to use my card I just got?",
"Visa and MasterCard, can I get them both?",
"How do I deposit through bank transfer?",
"The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?",
"How can I receive verification for the source of my funds?",
"Am I able to get a second card?",
"Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.",
"Is this app capable of exchanging currencies?",
"How do I find out my source of funds?",
"How come my disposable virtual card used to pay for a gym subscription got rejected?",
"Can this convert money?",
"Are there any fees associated with receiving money?",
"Can I add a card to back into the app?",
"With what currencies can I add money?",
"Can I use app to reset PIN attempts?",
"Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.",
"Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.",
"How do I authenticate my top-up?",
"What is the maximum number of transactions that I can put on a disposable card?",
"Do you charge for transfers?",
"I would like to make a transfer. How much does it cost?",
"The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?",
"What ATMs will accept this type of card?",
"What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.",
"How much do I need to pay for a transfer?",
"can I have multiple currencies?",
"Can I use a transfer to receive my transfer?",
"I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?",
"Do i have to wait to get the pin or can i set up a pin",
"what is required documents for new card process ?",
"What currences are available for exchange?",
"What information do I need to gather in order to activate my card?",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.",
"There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!",
"what can I do if I got my American Express in Apple Bay but top up is not working?",
"What is the top-up limit on my cards?",
"It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?",
"What cards do you offer?",
"What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.",
"Just received my replacement card, what steps do i need to take to activate it?",
"Will I be charged any fees if I want to add money with an international card?",
"Is there a list of where I can use my card?",
"I want to withdraw money, where can I go?",
"How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.",
"Please tell me the types of currency I can hold.",
"What do I have to do to prove my identity?",
"Can I get one of your cards in the EU",
"Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?",
"I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?",
"I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?",
"I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?",
"What ATMs can I use this card?",
"Is it possible to get one the your cards in the EU?",
"I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?",
"Which atms allow me to change my pin?",
"Which merchants accept my card?",
"can i get a card if i live in the US?",
"How can I hold and exchange fiat currencies?"
] | 133 |
Can I make an account for my daughter? | [
"How old do I need to be to open an account?",
"Is there an age limit for opening an account?",
"What would the age limit be?",
"I am only 17. Can I make an account?",
"what is the age limit for opening a new account",
"I need to set up an account for my daughter, how would I do that?",
"From which age can my kids use your service?",
"How do I set up an account for my children?",
"Is there an age minimum?",
"May I get an account for my daughter?",
"I want to open an account for my child.",
"Can I open up an account for my child?",
"Can my 19 year old daughter open a savings account at the bank?",
"How old can one use your service?",
"What is the age limit?",
"Is it possible for me to set up separate accounts for my kids?"
] | [
"How long is it going to take for my funds to show in my account?",
"do the details of my profile have to match my documents",
"How long does it take for cash withdrawals to hit my account?",
"How often am I able to top-up?",
"Is it possible to receive a Visa and a MasterCard?",
"What do I need to do to exchange my money?",
"Which ATM's accept my card?",
"how do i cancel my account",
"I would like to request a card.",
"I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it",
"can i see money source?",
"Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.",
"I'm not sure what I need to verify my identity.",
"Can you tell me where my funds come from?",
"At which ATMs can I use this card?",
"Is there a list of where I can use my card?",
"A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?",
"I need to top up, but I have to use an international card. Is there a cost for that?",
"WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?",
"I need to deposit my virtual card, how do i do that.",
"can I use my card before identity verification?",
"Where do I have access to a virtual card?",
"do i need a pin",
"Will I be charged any fees if I want to add money with an international card?",
"How much do I need to pay for a transfer?",
"How can I add a new card?",
"What do I need to do for a PIN?",
"I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!",
"Can I choose between Visa and Mastercard?",
"Apple pay is not accepting my American Express card, can you assist me with this problem?",
"What ATM machines allow this card?",
"What can I use my card to pay for?",
"I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?",
"I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done",
"Why doesn't a return show up im my account from a purchase I made?",
"Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.",
"Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?",
"what currencies can i exchange between on your app?",
"Can I use my bank account to send me more money?",
"can i transfer money i the app",
"My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?",
"I am looking to get a Visa credit card, what must I do to achieve this?",
"Please help my find out why there is an odd direct debit in my records.",
"How do I start an exchange between GBP and AUD?",
"Can I get a card in the US?",
"Can you tell me how to get my card on the app?",
"What's the process for exchanges?",
"Where can money withdrawals be made?",
"My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?",
"How can I verify my indentity?",
"How do I link one of your card that I already have?",
"I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.",
"Where do I pay with my debit or credit card?",
"Explain why I can't do a transfer to an account.",
"I would like to use this cheque to top up. Can you tell me how to do that?",
"Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?",
"I would like to edit my personal information .",
"Can I find the origination of my funds?",
"Can I use a credit card from the US to top up?",
"Can I get a card? I live in the US.",
"How to modify my details.",
"Can anyone else top-up for me?",
"The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?",
"How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?",
"Is there any way i get a disposable virtual card as well?",
"How can I activate my card>",
"There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou",
"Are there ATM fees?",
"How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.",
"I accidentally made a payment to a wrong account. What should I do?",
"Why is my card being declined when I try to do a top-up? How can this be immediately resolved?",
"I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?",
"What's the right way to activate my card?",
"I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?",
"Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.",
"Is there any limit to the amount I can add to a card at a time?",
"Are there steps to see where my funds come from?",
"What ATMs can I use my card?",
"can I link a card of yours I already have?",
"I am interested in changing my personal details.",
"What do I do if I find a debit charge that I know I didn't do in my billing statement?",
"How long will it take for the money to reach my account?",
"What countries do your accounts support?",
"Can I get a new pin number at any ATM using my card?",
"What needs to be done to activate and use a card?",
"Why is there a direct debit set up in my name?",
"When I travel, can it automatically add money in certain intervals?",
"i have been trying to top up my account with a check but it won't work",
"How much is a cross currency exchange, and can I check to see if I have any discounts available?",
"Can I get some help to get me card activated?",
"I need to know where I can withdraw money.",
"When will my returned transaction show up on my account?",
"what is required documents for new card process ?",
"How do I know what my account is set to, I am paid in GBP?",
"I've made a transfer, how long until the money reaches my account?",
"I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?",
"How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.",
"What should I do if I want to get another card for someone in my family?",
"Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.",
"Are there specific ATM's I can use with this card?",
"Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?",
"In what increments can I top-up my card?",
"I need to exchange a currency - can I do that here?",
"Can my job deposit my wages directly into the account.",
"Can I use app to unblock my card?",
"How do I use my card to top up?",
"Where can I activate my card?",
"What do I need to do to verify my funds?",
"need to verify source of funds",
"how can i exchange currencies",
"I'm interested in getting a card. How does one go about doing that?",
"Can you tell me how I go about activating a new card?",
"Please tell me how I verify my identity.",
"Can you assist me in acquiring a virtual card?",
"Can i set up an auto top-up?",
"From what countries can I use this product?",
"Where will I get my card?",
"How can I receive verification for the source of my funds?",
"What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.",
"I locked myself out of my account, how do I unblock my PIN?"
] | 133 |
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