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Banking77_clustering

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[ "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I was charged an incorrect exchange rate for a withdrawal.", "When I got cash I believe that the exchange rate was wrong", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "The see the rate applied to my transaction was wrong at the atm.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "what is the exchange rate for foreign ATMs", "When I got cash the exchange rate was wrong", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "I think I was charged a different exchange rate than what was posted at the time.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "When I got cash, my exchange rate was wrong.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction." ]

[ "I sent some money but the intended recipient says it hasn't arrived", "My card payment failed.", "Does the app allowing exchanges between USD and GBP", "How do I top up with cash?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "Whats types of currency can I exchange?", "Where did my money come from?", "There's a payment in my history I don't recognize", "Why was my top-up declined?", "Why was my cash withdrawal declined by the ATM?", "I can't find out how to top-up my account using cash.", "I had a payment reverted and would like to figure out why.", "Will I be charged a fee for exchanging foreign currencies?", "I don't recognise a cash withdrawal", "Is my card broken? I can't get cash out of the ATM", "why isnt my account allowing transfers", "What kind of cards are supported? What currency?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I inadvertently completed a transaction on a wrong account.", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "Bank transfer to account did not show up, please help?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "Is it possible to exchange currencies using the app?", "What is the source of the money in my account?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Using your app, would I be able to exchange between USD and GBP?", "Why can't I topup my account?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I have a fee for cash withdrawal", "I withdrew cash and was charged", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I couldn't transfer money to my bank, why not?", "I want to use cash to top up.", "Help me figure out why my transfer was declined", "There's a cash withdrawal I didn't make", "Will I be charged for exchanging foreign currencies?", "What are the fees of using an international card to add money?", "Whats the process of tranfering money into an account?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "I topped up my account but the money isn't there now.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Why doesn't it work when I use American Express to try to add money to my account?", "My balance is not right. It has not been updated for the cash or cheque deposit.", "There is a transaction for $1 and I don't know why it was charged.", "I can't get money out of the ATM", "What is the reason my transfer was declined?", "Can this app be used to exchange currencies?", "I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?", "I withdrew money and got a fee, please explain", "Is there a reason my transfer would have been declined?", "Is there a limit to top-up amounts?", "Why was I charged a fee for transferring money", "What are the reasons why a card payment would be declined?", "What is the purpose of the extra fee that is showing up on my statement?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Double check your funds may be declined", "I'm not sure where this charge came from.", "I need to move money to another beneficiary. Why is it not working?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "There's a cash withdrawal on my account that I didn't make", "Why is the cash transaction still showing as not completed?", "I am seeing in the App a some cash withdrawal that does not belong to me", "Why is there an extra fee on my statement?", "Why couldn't I complete a transfer?", "Using an ATM caused me to incur an additional fee. Why?", "Can I exchange USD for GBP in your app?", "I have a strange transaction for £1 on my statement, what is that?", "I added money to the card but the transaction didn't go through", "i have been trying to add money with apple pay but it wont work, why?", "I am unable to get cash from the ATM", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "There is a strange card payment I don't recognise.", "The money that I have transferred hasn't arrived yet.", "Is there a way to make my money usable in another country?", "How can I transfer some money into a foreign account?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "Can I top up with cash", "My statement shows different transaction times.", "Why do I see extra charges for withdrawing my money?", "I can't transfer money from my account.", "What is the cost of a transfer?", "What would be a reason my transfer got declined?", "I got charged and extra fee when I transferred money so why was I charged?", "The ATM won't let me take out cash", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "Why wasn't I able to transfer to another account?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "why does my statement contain an extra fee?", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "My money hasn't been transferred yet.", "What currencies can be exchanged in the app?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I'm not able to withdraw money from the ATM but I'm not sure why.", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Why won't my card work.", "Which currencies will you exchange?", "What are the reasons for a declined transfer?", "I can't figure out how to change GBP to AUD, what do I do?", "Why would a card payment be declined?", "Why has another fee been placed on my statement?", "Where is my money transfer?", "How do I know what the exchange rate will be when I make an exchange.", "Why is my transfer more expensive than I thought?", "There is a payment in the App that is not mine.", "Why hasn't the money transfer arrived yet?", "Money that I have transferred hasn't arrived yet", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "Can you explain why my transfer was unsuccessful?" ]

[ "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "The exchange rate was wrong?", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "My cash withdrawal charged me the wrong exchange rate", "I was given the wrong exchange rate when getting cash", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "The see the rate applied to my transaction was wrong at the atm.", "Using international ATMs messes up the exchange rate.", "The wrong exchange rate was applied to me while pulling out cash.", "In receiving cash, the wrong exchange rate was used for my transaction.", "how do you determine your exchange rates because one of yours was off when i got cash", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I noticed the exchange rate for cash withdrawal isn't right.", "The exchange rate for my cash withdrawal was incorrect" ]

[ "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "I would like to exchange currencies", "is there a foreign currencies charge?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Why is the cash withdraw I made shown as pending?", "What types of foreign money can be used with this service.?", "What currency is supported for exchanges and holding?", "The ATM didn't give me what I asked for but my balance says it did", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "For my account, how do I transfer money in?", "Why did the cash deposit not show up in my account?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I see non-received cash in my app.", "I'm out of money, can I add money with my bank?", "Why did I not get all the cash I asked for?", "Can my friend send me money if it is not in US dollars?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "Will you assess me more fees if I top up with an international card?", "I sent out money, but was charged extra for transferring. Why?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "If I see a payment in the app that I don't recognize, what should I do?", "I did not receive all of my cash back", "What currencies and methods can i use to top up my account?", "Any hidden fees associated with the international card if money is added?", "What do you use to figure out the exchange rate for the card?", "My credit card for was not approved for a top-up transaction. What happened?", "A payment on my statement is wrong.", "Could you tell me why my cash withdrawal was declined?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "What is the source of the money in my account?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "The atm didn't give me all my cash", "Will I get charged fees when I add money with an international card?", "How long with my cash withdrawal stay pending for?", "Can you tell me if I can hold money in several currencies?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I accidentally made a payment to a wrong account. What should I do?", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I just sent money but the person I sent it to doesn't see it. What happened?", "How does one send me money?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Why have I been charged for pulling cash out of my own account?", "How do I start an exchange between GBP and AUD?", "Can you tell me how to get AUD not GBP?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "What is the dollar that I have pending on my statement there?", "How man currencies can I hold?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Why was my card payment reversed?", "I'd like to use cash to top up. How do I find that option?", "I visited the ATM but got less money than what I requested. Why?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "What do I do if I completed a money transfer but the recipient hasn't received it?", "Asked for $100 but only got $20. Why would this happen?", "I don't recognise a cash withdrawal", "Where can I do a cash withdrawal?", "Do you charge a fee for adding money in USD?", "why don't you accept american express for adding money to my account", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "How are the exchange rates determined?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Where has my available money come from?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Why can't I use my American Express with Apple Pay to top up my account?", "What happens if the ATM doesn't give the right amount of money?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Where do my funds come from?", "There is a payment that is not mine in the app. Please advise/", "Why didn't the ATM give me all my money", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Why didn;t my payment work", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Which fiat currencies can I use through this app?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Why am I having trouble withdrawing cash?", "What do I do about a debit on my account that I didn't make?", "I believe my card has been compromised as there's a cash withdrawal I don't recognize.", "I made a mistake and performed a transaction on the wrong account!", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "There is a cash withdrawal in my account that isn't mine.", "I made a check and cash deposit that wasn't credited to my account.", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Is there a charge or discount if I use a European bank in a top up?", "Is it right that I've been charged for transferring money?", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "Why was the exchange wrong for the item I purchased?", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "why top up is not working even if I got my American Express in Apple Bay?", "My cash withdrawal shows pending, why?", "How many different currencies can I hold money in?", "I need to know your exchange rates.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "Was my card payment reverted?", "Where is the money I pushed it's on my mobile app as being withdrawn.", "Payment I didn't do.", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Cash I didn't get shows in my app.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I put money in my account a week ago but its still not there, what is happening?", "Since I need to exchange currencies frequently, would you be able to offer me a discount?", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "There's an unauthorized cash withdraw", "When will the cash that I put in the ATM be cleared from pending status?", "How do I exchange currencies with this", "I see a cash withdrawal in the app that I did not do.", "How do you top-up using cash?", "Why did my cash get charged a fee that should not be there.", "What does it mean if my payment was reverted?", "Is there a money transfer fee?", "I have a cash withdrawal that I do not recognise." ]

[ "Is there a fee associated with using foreign exchange ATMs?", "what are the exchange rates for foreign currency ATMs", "The exchange rate for my withdrawal was wrong.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I think that the exchange rate for the withdrawal of my cash is not right.", "you got the exchange rate wrong for my cash withdrawal", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I don't think the exchange rate was right.", "Can you check the exchange rate on a cash transaction I did overseas", "While abroad I got cash, and a wrong exchange rate was applied.", "Why is the exchange rate different than expected on my transaction?", "I was charged an incorrect exchange rate for a withdrawal.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "The exchange rate you gave me for my cash withdrawal is wrong" ]

[ "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Will I be charged for receiving money?", "I wanted to know about a pending dollar that is on my statement.", "How do I verify the source of my funds?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "I took out money, and didn't get all of it.", "Can you tell me why I noticed a $1 charge on my statement?", "There was an extra fee when I was at the ATM. Why?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "I have a payment that shows twice", "I have a transaction showing multiple times.", "Why didn't my balance change after I transferred some money?", "Can you tell me how transferring money into my account works?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I need to verify the source of funds.", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "Are EUR exchanges allowed?", "If I was travelling abroad, would I be able to hold currencies in euros?", "I made a payment that got charged twice instead of once.", "What is the source of my available funds?", "Why would my payment have been returned to my account?", "Why am I seeing a direct debit thats not mine?", "What is this fee showing up in my account for?", "Some of my card payments look different than where I purchased products from. Why is that?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "How do I send my account money through transfer?", "I'm trying to transfer money into my account.", "This Direct Debit payment may not be right.", "Which fiat currencies are supported for holding and exchanging?", "I did not get the right amount of cash from the ATM.", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Why has transferring money resulted in a charge?", "Why would the app revert my payment?", "Is there a fee to add money to an international card?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "How can I check the source of funds?", "How can I change USD to GBP?", "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?", "If I get a transfer from Europe, how long until it is in my account?", "What is the length of time for money to reach the account?", "I made a transaction at an atm and was charged extra for it.", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "what is this extra charge for a withdrawal?", "How much would I be charged for a transfer?", "Can this app exchange American and English currency?", "I shouldn't have been charged but I see a fee, why?", "I have to verify my source of funds.", "Which fiat currencies can I use through this app?", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "Why was I charged a fee when I withdrew money?", "I've been charged an extra £1 and I don't know what it's for", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "Why was I charged for card payment?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "What is this random charge of one pound doing on my account?", "I have questions about how to transfer money to my account.", "Why do I see a fee when I do a transfer?", "Why does a payment show up twice?", "I was charged an additional amount of money for making a purchase with my card", "How do I reverse a transaction on my account?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.", "I was charged a fee when withdrawing cash, can you explain why?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Where is my last money transaction", "I was charged for getting cash.", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "I want to have multiple currencies in my account if possible.", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Salary in GBP has been received, does it need to be configured elsewhere?", "Using an ATM caused me to incur an additional fee. Why?", "I need a list of currencies you accept for exchange.", "If I top up by card, what options do I have re: currency and card type?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "Why have I been charged a fee for transferring money?", "I got charged a fee for transferring money.", "How much do I need to pay for a transfer?", "Why did the funds for one of my purchase come back to my account?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I want to add money to my international card, so are there any fees charged to do this?", "I have just read my statement and there is a payment I don't recognise.", "Why do i have an extra fee on my statement?", "should i add money via bank transfer instead", "Do I have to pay extra if I use an international card to top up my account?", "How can my account have money transferred into it?", "I don't understand where this charge came from.", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "Why was I charged twice for the same transaction?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Why is a payment I made reverted back to my account?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Is it normal to see a fee for transferring money?", "has my card payment been reverted?", "It looks like my card payment might have been reverted.", "I made a mistake and performed a transaction on the wrong account!", "How can I transfer money into my account?", "Why did I get a fee for getting cash?", "How can someone add money to my account?", "how much does it cost to add money", "I don't know why my payment didn't work.", "Is there a problem with the top up system? My transaction hasn't gone through properly", "If I add money with an international card, are there any fees?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Can you tell me how to tell where my funds come from?", "There is a payment that is not mine.", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I am being charged the wrong amount on my card.", "I wanted to know why i got an additional fee when i use my card.", "How do I go forth on transferring a sum of money from one account to another?", "An extra pound was charged!", "I need to know where this charge is coming from?", "What do I do if I notice a strange withdrawl in my statement?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "Why is there an extra charge on my statement.", "I made a transaction to the wrong account!", "I initiated a Bank transfer form Europe, how long will this take?", "Who is giving me my money?" ]

[ "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "While abroad I got cash, and a wrong exchange rate was applied.", "Can you check the exchange rate on a cash transaction I did overseas", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "I took out cash abroad and the exchange rate isn't correct.", "I got cash and the exchange rate should have been different than it ended up being.", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "When I got cash, my exchange rate was off.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "I tried withdrawing money in another country and the exchange rate was wrong.", "what are weekend rates for getting cash", "I was charged an incorrect exchange rate for a withdrawal.", "I noticed my exchange rate was incorrect when I got cash.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "When I got cash, my exchange rate was wrong." ]

[ "I would like to change currency", "After a transfer, I see an extra fee. Why?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Someone withdrew money from my account, and it wasn't me.", "new customer and filling gas for the first time today, not working,", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Is there a cash withdrawal fee? Because I just got charged?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "Why is the app showing a still pending message on a withdraw that has already been done?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I am adding money, what currencies do you accept to do this?", "Can you tell me what the exchange fee is?", "How do I unblock my pin after entering it wrong too many times?", "Why is there a random withdrawal in my app?", "Please help my find out why there is an odd direct debit in my records.", "Why did I get a different card then requested?", "My transfer failed to process correctly. Is there a reason this would happen?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "Can I dispute a payment even if I notice it several weeks after it was made?", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "why was my payment reverted on the app", "why have I got a pending transfer? I'm confused!!", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I would like to exchange some currency.", "Will declined funds I tried to withdraw be returned to me?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "where is this money from", "What flat currencies do you use for holding and exchanges.", "How can I hold and exchange fiat currencies?", "I didn't get the right amount at the ATM.", "i was supposed to get a refund but my balance hasn't changed, why not?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "How can I cancel a transaction to a wrong account?", "Can you please tell me why I was charged an extra fee on my transfer?", "I made a mistake with a transaction!", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "Do I have to pay more for exchanges?", "To add money to my account, what currencies can I use?", "Why do I have an unexpected fee on my bill?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "What country's money can I hold currency in?", "My cash received does not match what has been requested", "I need AUD not GBP, how do I change it?", "My bank app said that I got cash from an ATM, but that's a mistake.", "why top up is not working even if I got my American Express in Apple Bay?", "What fiat money can I used in the exchange and holding?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "What's up with the extra fee I got?", "Can I space out how often money is transferred along my travels?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "Why was my card payment reversed?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "How long does it take to get money from Europe?", "Can you do exchanges of EUR?", "I put money in my account a week ago but its still not there?? What happened to my money?", "What went wrong when I tried to do my transfer?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "I initiated a Bank transfer form Europe, how long will this take?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Which forms of currency are accepted?", "What do I do if I do not recognise a cash withdrawal?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Do exchanges cost more?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Why is there an extra €1 fee in my statement?", "Why did I not get the amount I specified at the ATM?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "I need to exchange a currency - can I do that here?", "Why didn't I get the amount I requested at the ATM?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I received the wrong amount of cash back", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "What is the estimated wait time on a US transfer into my account?", "Is there a reason to why I was charged twice for a transaction?", "I visited the ATM but got less money than what I requested. Why?", "I accidentally made a transaction to the wrong account.", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "What is the fee for accepting money from a foreign country?", "Can you tell me about why the account I have was charged an extra 1$", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "This Direct Debit payment may not be right.", "How do I make a currency exchange?", "When traveling, is it possible for it to add money at specific time intervals?", "Everything seems fine with my account, so why did it decline my payment?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Are there any discounts for frequent currency exchanges?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Please explain to me the circumstances in which my card payment would be reverted?", "What is this extra pound charge for?", "What is the cost for an exchange fee?", "What caused my cash withdrawal to be declined?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast." ]

[ "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "When I got cash I believe that the exchange rate was wrong", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "Can you look to make sure the exchange rate is correct", "Whats wrong with my currency exchange?", "You applied the wrong exchange rate while I was traveling outside the country.", "Rates were applied wrong while using foreign currency at an ATM.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Can you please check the exchange rate when I was getting cash?", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I need an accurate exchange rate, when I make my withdrawals.", "Why did you give me so little currency?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "The exchange rate applied was incorrect when I was traveling outside the country." ]

[ "What is going on with it saying my card payment was declined?", "Is there a reason to why I was charged twice for a transaction?", "Is there a fee for exchanging foreign currencies?", "help, I see money missing I didn't take out.", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "How do the foreign exchange rates work?", "What is the charge for exchanging currency?", "Why did I get declined when trying to get cash?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "I had a problem with my card payment, can you help?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "How do you exchange currencies", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "how can i exchange currencies", "When exchanging, how much are the rates?", "I am trying to find out how to exchange currency X with currency Y.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "The recipient can not locate funds.", "I tried to top up and suddenly my money disappeared", "Why didn't this transfer work?", "Where is the money that I asked for? I asked for more than I got!", "Is there an issue with my card payment as it has not gone through.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "The app says I made a cash withdrawal even though I didn't.", "My credit card has been declined.", "I tried to withdraw $100 but only got $20. What happened?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "How do I fix a transaction to the wrong account?", "An ATM fee was attached to my recent withdrawal.", "I did not make this payment that I see in the App.", "What are your international exchange rates?", "Why was there a fee for my cash withdrawal?", "Under what condition will my payment revert?", "I think my transfer was declined, but why?", "My card has an issue, the payment has been deferred.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "Why was my card payment cancelled?", "In the app I see a direct debit that I don't recognize.", "Why was there a fee on my cash withdrawal?", "What kind of costs are involved for exchanging currency?", "I noticed my transfer was declined.", "Can exchanged be made to EUR?", "I have not received the completed transaction.", "I put money in my account a week ago but its still not there, what is happening?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "My latest payment was declined, I was told everything was back to working order. What happened?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "The transfer I tried to make failed.", "Tell me why my card payment would be reverted.", "help my money isnt showing up", "when will I get my refund?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "The app is saying I made a withdrawl but I didn't.", "cash deposit to my account has shown a red flag.", "My money I added isn't on my card.", "A debit came through that I need to dispute.", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How can I receive money?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "I just did a money transaction but its not showing they received it", "Why was my cash withdrawal declined by the ATM?", "I want to withdraw money, where can I go?", "The ATM gave me less cash than I requested", "My app says I made a withdrawal, but I didn't.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "Why was there an extra charge with the withdrawal of my money?", "Why wouldn't my withdrawal go through?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Can I get an item refunded?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Does the fee for exchange change?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "I do not recognize the card payment.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "I didn't set up the direct debit I have", "My address has changed.", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I did a transfer earlier but see that it failed to go through.", "I have a pending cash withdrawal", "How much more do I have to pay to exchange currencies?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "My address is incorrect on my file.", "I didn't mean to do the transfer, is there any way to cancel it?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "In the App I see a payment that is not mine.", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "My balance is not right. It has not been updated for the cash or cheque deposit.", "What is the exchange rate like on this app?", "What if I need my salary in a different currency?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "Do currency exchanges cost extra?", "I was wondering, Can I get my pay in another currency?", "Why is my refund missing in my statement?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "Why are my withdrawals suddenly being declined?", "I dont know what happened, but my payment was cancelled", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "How will I know what the exchange rate is?", "I would like to receive a refund for something I bought.", "Can I receive my salary with this in another currency?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "I see a payment on my statement for a place I didn't make a purchase at.", "Someone else may be using my card. There are transactions I don't recognize.", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "Can you tell me where you get your exchange rates?", "I don't think my transfer wen through. Why?", "Can this convert money?", "There is a payment that I was charged two times for.", "What if I need my salary in another currency?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Is there a problem with receiving my salary in GBP?", "My balance was not updated after transferring money.", "I made a card payment but it didn't work. Why not?", "Can I get paid for this in another currency?", "Why would the app show a withdrawal that I did not make?" ]

[ "A wrong exchange rate was applied to a transaction made abroad.", "I feel like too much money was taken during my currency exchange.", "I think the exchange rate was incorrect.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "I think the exchange rate for the cash I withdrew wasn't correct.", "what is the correct exchange rate for getting cash", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "My cash withdrawal charged me the wrong exchange rate", "I think the exchange rate is wrong for my ATM withdrawal", "The exchange rate for my cash withdrawal was incorrect", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I took out cash abroad and the exchange rate isn't correct.", "My cash withdrawl has the wrong rate of exchange.", "I got cash abroad and the exchange rate applied is wrong", "The cash abroad exchange rate is applied wrong." ]

[ "How do I top up my account with a bank transfer?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "I got my American Express in Apple Pay, why is top up not working in my country?", "Can I get one of your cards in the EU", "Is it okay to use a bank card to top up", "Can you tell me the cost of a transfer?", "when will i receive a US transfer", "What methods can I use to add money to my account?", "Can I add money automatically to my account while traveling?", "the exchange rate on my payment was wrong", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Can you please explain how to transfer money using the bank transfer process?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "Can you please explain how bank transfers work?", "What is the fee on my statement for?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "When will the money from my bank transfer be available?", "What is the timeframe for a transfer in Europe?", "Is there a transaction limit for a disposable card?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Can I use a credit card from the US to top up?", "Where can I withdrawal my money?", "Why was my withdrawal requested cancelled by the ATM?", "Is the ATM broken? I can't get cash from it.", "I made a deposit in the ATM and it has not cleared", "Can I change my pin number at a cash machine?", "how can i get it to add money automatically while travelling", "Is it possible to get a card when i'm not in the UK?", "Can I see where my money is being transferred from?", "where do i go to transfer money from one account to this one", "How long does it take for a transfer to reach my account?", "Hello. Can you tell me if you use Visa or Mastercard?", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "What's the wait time for European transfers?", "Whats the minimum age to have an account", "can i use my mastercard to add money to my account", "Please tell me, do you use Visa or Mastercard?", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "What do I do if there is an electronic debit that is not correct?", "How can I cancel a transaction to a wrong account?", "Can I get cash with this card anywhere?", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?", "Can cash be used in physical locations to top up?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "Are cards from the US accepted?", "What are the charges for receiving a SEPA transfer?", "What should I do with my stuck ATM?", "I just had a look at my statement. Why have I been changed for using the ATM?", "I need to exchange my GBP to AUD, how would I do this?", "Am I able to change my PIN at any cash machines?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "can i transfer money i the app", "Where did the €1 fee in my statement come from", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "Can I use my card in Austria?", "I need to know which fiat currencies I can use with you.", "to cash withdrawals charge me?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "You did not apply the correct exchange rate for an item that I bought.", "Is it free to transfer money or is there a fee?", "Where do I pay with my debit or credit card?", "When can I expect my transfer to reach my account?", "Are US credit cards accepted?", "Which US cards have top up charges?", "Do exchanges cost more?", "how can i add money to my account if you don't accept cash", "Are there fees for receiving a SEPA transfer?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "At what places accept my card?", "Are there any specific cash machines that I have to go to in order to change my PIN?", "How much can I top up on my card?", "What'll it charge me for a SEPA transfer?", "How can I go about transferring money to my account?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "How do I transfer funds from my American Express into my account?", "I have a transfer from the US, How long is the wait?", "How do I fix a transaction to the wrong account?", "Can you tell me where I can withdraw money?", "Do you offer Visa or Mastercard?", "I can't get the ATM to give me any cash", "Which merchants accept this card?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "atm would not give me cash", "What is the fee charged with this card payment?", "What is the transfer fee charge?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Can I have it add money at certain time intervals when I travel?", "can you tell me what cards and currencies you take?", "What should I do since my card is trapped in the ATM?", "Is there places where I can't withdraw money?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "Is the closest ATM to me within 2 miles?", "How long does it take in Europe to do a transfer?", "How long do bank transfers usually take?", "When will my money be in my account?", "There is an unauthorized fee.", "How long does a transfer transaction take?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "How long will it take to transfer from europe?", "Estimated time arrival for transfers?", "I cannot withdraw money from the ATM", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "Why is there a 1 euro fee on my statement?", "My salary is in GBP, do I need to exchange it before putting it into my account?", "Cash withdrawal was incorrect at ATM.", "is there a way i can see source of money?", "The rate applied to my foreign purchase was incorrect", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Why did you charge a fee when I withdrew from an ATM?", "Is a bank transfer acceptable for topping up my account?", "What countries are you issuing cards for?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "There is a suspicious cash withdraw on the account.", "why wouldnt the atm give me money" ]

[ "I think the exchange rate for the cash I withdrew wasn't correct.", "I noticed the exchange rate for cash withdrawal isn't right.", "how come my withdrawal rate is wrong for my cash withdrawal", "I withdrew cash and I think the exchange rate is wrong.", "The exchange rate was different when I got cash", "While abroad, I got cash, and the exchange rate applied is wrong.", "I thought I was going to receive more currency?", "I think the exchange rate is wrong for my ATM withdrawal", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I think the exchange rate for the cash I withdrew was wrong.", "I did not get the right exchange rate while getting my cash out.", "Using international ATMs messes up the exchange rate.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I got cash and the exchange rate should have been different than it ended up being.", "I think I was charged a different exchange rate than what was posted at the time." ]

[ "I tried using my card, but it doesn't work.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "I bought an item at the wrong exchange rate.", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "I was charged twice for the same thing.", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "Is there a fee to top up by bank transfers?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I made a bank transfer and my account balance did not show it.", "I completed a transfer that isn't showing up on my account.", "I topped up but it isn't in my account", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "It's not letting me transfer money to my beneficiery.", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "My card payment is still pending.", "I am having trouble transferring money to a beneficiery.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "why didnt a transfer to my account process", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "Why has my card been charged an extra pound?", "What happened to the money that I deposited?", "I cannot find my credit card.", "Why does my payment appear as pending?", "I might be paranoid, but someone may be using my card.", "I transferred money and it didn't get there.", "My card rejected a cash withdrawal. Why?", "i tried to do a transfer to an account but it didn't work", "Even though I added money ey to the card, I couldn't use it", "A direct debit payment I didn't do shows in my app", "When I tried to pay in a store my card din't work", "I do not know where the transaction is.", "Why is the payment I made still pending?", "On my app I can see that a direct debit payment that I didn't do, appears.", "Could you explain your rules for ATM fees?", "What is the strange cash withdrawal on my statement?", "I paid for something in foreign currency but noticed the exchange rate is incorrect.", "I purchased something in a foreign currency but the rate applied is wrong", "I got double charged from something, what can I do?", "I need a refund for something I bought.", "I did a bank transfer to top up, but the money is not available.", "Why is the ATM not allowing me to get cash?", "The ATM cancelled a transaction on me when I was trying to get some cash out.", "My account transfer was blocked.", "My card was stolen. What do I need to do?", "My card has been stolen what do I do?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I am worried about fees for top up cards?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "I am confused about your fee structure and was disappointed to see a fee for my transfer.", "I was charged twice, when I didn't purchase anything twice.", "My card hasn't arrived.", "I attempted to top up using my card, but now the money just disappeared?", "I used foreign currency to buy something and I think the rate applied is incorrect.", "Why did a transaction I made charge me $1?", "If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?", "I believe my card payment were reverted", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I can't use my card because it is not working.", "There are incorrect charges on my account, there was a WD that was made by someone else. I still have my card though.", "There is a pending transaction on my account, what does this mean?", "I noticed additional charges when transferring?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "I do not like this, I made a simple transfer but I have an additional charge for doing so.", "What are the charges for receiving money?", "I want to cancel the transaction I made earlier", "I see a direct debit that isn't mine? How can I get my money back?", "What are the reasons why a card payment would be declined?", "I have a pending money transfer", "Why was a fee changed for my transfer?", "The money I transferred does not show in the balance.", "Why can I not transfer money into my account?", "I haven't received the cash from the check I deposited.", "It won't let me activate my card.", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "I think someone has access to my card numbers that shouldn't.", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "Is there places where I can't withdraw money?", "Bank transfer to account did not show up, please help?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I can't find my card and think it may have been stolen.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "The currency exchange rate was wrong for a purchase I made.", "My card hasn't been working for even small transactions today.", "My recent transfer didn't go through - why not?", "My payment did not go through because the app reverted it", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "I used my card to make a payment and wondered why the payment was reverted?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "My card got lost.", "Why didn't I receive all the cash I requested?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I believe that my card has been stolen!", "My card is due to expire soon.", "Why do i have an extra fee on my statement?", "Why is there a fee for doing a transfer?", "I did a money transfer to my account and it is not showing there.", "What is the fee to receive money?", "Card payment is showing as pending", "The ATM will not let me get cash, WHY?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "I was charged twice for a few things this week when I only bought one. What do I do?", "I want this fee reversed from my account.", "Why is my cash deposit not in my account?", "How can I cancel this transaction?", "How do I dispute a direct debit that I didn't do?", "Why was I charged extra on my app?", "My card is stolen. Help!", "I don't know where this transaction came from?", "My ATM got stuck and I'm not sure what to do.", "I have a withdrawal waiting to go through.", "I don't know what this Direct Debit payment on my account is for.", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "I bough an item and the exchange rate was incorrect.", "My top up isn't in my wallet.", "Someone might be using my card that is not me." ]

[ "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "There was an error in exchange rate for my cash withdrawal", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "Why did I only receive this much currency?", "I got cash and the exchange rate should have been different than it ended up being.", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "I got less cash because of the exchange rate.", "I withdrew some cash and the exchange rate seems to be wrong.", "I took out a foreign currency and the exchange rate is wrong.", "I think the exchange rate for the cash I withdrew was wrong.", "My ecchange rate was wrong for a cash transaction.", "Using international ATMs messes up the exchange rate.", "I thought I was going to receive more currency?" ]

[ "I didn't withdraw the amount of cash that is showing up in the app.", "Why was I charged for transferring money?", "What currency can I use to add money?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "With what currencies can I add money?", "Why was my Payment declined", "help me find where this money came from", "Where is my money? I transfered it and it isn't in my account.", "why do I have an unknown payment?", "I think there has been a mistake with my transfer", "I am using the app, and I see cash withdrawals that I did not authorize.", "It seems like my card payment didn't work.", "There is a cash withdrawal in my account that isn't mine.", "What is my money worth in other countries?", "What currencies will this app exchange?", "How do I know what the exchange rate will be when I make an exchange.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Where is the transaction I made to a friend?", "I transferred money but the recipient does not see the funds in their account?", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "I didn't make this direct debit transaction", "I have an odd payment in my statement", "Hey there's a fee for a transfer on my account. Why?!", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "The app says that I got cash in an ATM and I didn't", "I have a strange payment in my statement", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "Is there an additional cost to exchange currencies?", "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "I transferred the wrong amount and would like to cancel the transaction.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "How come a fee was charged when I tranferred money", "Please explain the exchange rates.", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I am seeing in the App a diret debit that its not mine", "The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.", "Is my card broken? I can't get cash out of the ATM", "Will you accept my salary if it's in another currency?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "What currencies do you accept for adding money?", "How can I exchange currencies in the app?", "Why is there a direct debit fee in the App when I didn't do it?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "i entered my pin in wrong and got it frozen. how many tries do i have", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "How do I reverse a transaction on my account?", "I have not received the amount of cash i was supposed to.", "How do I unblock my pin after entering it wrong too many times?", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "There is unexpected money in my account.", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "Are cheques accepted to my account? Mine didn't seem to work.", "Can I change my currency from USD to EUR?", "on my statement there is a payment that I don't recognise", "what is the cost for exchanging currencies?", "I have a cash withdrawal that I don't recognize.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I am seeing in the App a payment that its not mine", "Where did the money transfer go?", "I have a confusing payment appear on my statement and I don't recognise it!", "Is there any type of fee for currency exchange?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Is my country's currency supported by your system?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "When I add money to my international card do you charge a fee to do so?", "I see a direct debit transaction in the app that is not mine", "What is the source of the money in my account?", "I did a payment but the app reverted it", "Money was taken out without my consent,", "I would like to change currency", "What should I do? I topped off but the app reversed it.", "Will I get charged on a foreign currencies exchange?", "can I transfer my salary if it's in a different currency?", "I see a direct debit payment on my statement that wasn't me", "I didn't make this payment!", "How do I use the app to exchange currencies?", "Is exchanging currencies a feature of the app?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "I did a bank transfer and my balance isn't current.", "Can I convert currency with the app?", "Help me unblock my account. I entered the PIN wrong too many times.", "There is a payment that has not processed.", "I tried to transfer some money and it hasn't done it yet - what's going on?", "How do I get a refund for an unauthorized direct debit payment?", "I took cash and got charged a fee", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I hate this ATM, it charged me an extra fee, Why did it charge?", "How are the exchange rates determined?", "Do currency exchanges cost extra?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Why was I charged for withdrawing cash?", "Is there a way to tell where the money came from?", "help, I see money missing I didn't take out.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Why wasn't my card payment accepted?", "Why did I not get my cash back after I withdrew?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "How do I fix a payment that was reverted", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "What is the currency exchange fee?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "How can I get my money that I didn't get from the ATM?", "my payment was rejected, do you know why?", "I would like to exchange some currency." ]

[ "I withdrew cash abroad and the exchange rate applied is wrong.", "I did not get the right exchange rate while getting my cash out.", "I think when I withdrew money when out of country the exchange rate was wrong.", "I need an accurate exchange rate, when I make my withdrawals.", "you got the exchange rate wrong for my cash withdrawal", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "what is the correct exchange rate for getting cash", "I got money overseas and the exchange rate was wrong", "I withdraw money abroad but I didn't get the right amount.", "I found the exchange rate for my cash withdrawal is wrong", "The exchange rate for my withdrawal was wrong.", "I was charged an incorrect exchange rate for a withdrawal.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "There was an error in exchange rate for my cash withdrawal", "Why did you give me so little currency?", "I got cash abroad and the exchange rate applied is wrong" ]

[ "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "There is a direct debit charge on my account that I don't recognize.", "For some reason my card payment hasn't worked. what can I do to look into that?", "I see in the app some cash was withdrawn, but it's not mine.", "i dont recognise some of these transactions, i think someone has my card details", "I don't recognise a card payment", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "What do I do if there is a direct debit on my account that shouldn't be there?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Does it cost to exchange currencies with this card?", "What currencies do you accept to add money?", "Why is my app showing me taking money that I did not take out?", "My card payment failed.", "My account seems a bit off and getting weird charges.", "what is the cost for exchanging currencies?", "Which foreign currencies do you accept for adding money?", "I think my card payment was reverted", "How many currencies can I have money in in my account?", "Why was my cash withdrawal declined by the ATM?", "I need to exchange a currency - can I do that here?", "One of my card payments has reverted", "I tried to get cash out of the ATM but it is taking too long", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "why couldn't I get cash in the ATM?", "Why did my cash get charged a fee that should not be there.", "Can I exchange USD for GBP in your app?", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "I am seeing in the App a diret debit that its not mine", "I did a transfer and was charged a fee that I shouldn't have been!", "What should I do? I topped off but the app reversed it.", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "Can currencies be exchanged on this app?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "The exchange rate used on your app is really bad. I'm considering closing my account because of it.", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "Why would there be a payment on my account I don't recognize?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "how much is it to exchange currency", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "The ATM cancelled a transaction on me when I was trying to get some cash out.", "What happens when I money transaction doesn't show up on the receiving side?", "Can I use your app to exchange USD for GBP?", "How can I receive my salary with a different currency?", "Are you Visa or Mastercard?", "My account has a weird withdrawal.", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "I see a direct debit that I didn't authorize", "Is there a way to revert a transaction?", "Can I change my currency from USD to EUR?", "I made a payment but the app reverted the payment.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Why am I not able to withdraw cash from this ATM?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Can you tell my why my funds transfer did not work properly?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "I tried to make a withdrawal from the ATM, but it was cancelled.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "This card payment isn't is recognition.", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Why did the ATM give me less money than what I requested?", "I found an unauthorized card payment", "I do not recognise this card payment.", "Can I have multiple currencies in my account?", "If I need to cash foreign transfers, how does that work?", "Will I get a curreng foreign exchange rate?", "Why was my cash withdrawal cancelled at the ATM?", "The exchange rate looks wrong on a holiday purchase", "The ATM would not give me cash,why?", "What currencies do you offer?", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "If I were to use a European bank card for a top up, will I incur a charge?", "What ATMs is the card okay to use at?", "I received a fee I should not have.", "What types of foreign money can be used with this service.?", "How do I exchange currencies with this", "There is a direct debit payment I don't recognize.", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "How do I avoid a fee to use an ATM?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I have an unfamiliar direct debit in my statement.", "Payment i did not do", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Please explain the exchange rates.", "How come I can't take money out of the ATM?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "why was my payment reverted on the app", "Can I use this card at an ATM?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "There is a cash withdrawal transaction that I am unsure of.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Do you charge a fee for adding money in USD?", "How did you come up with your exchange rates?", "Can I change my pin at ATMs? If so, what ones?", "Is there an additional cost to exchange currencies?", "I want to add money but don't know what currencies you accept, can you tell me?", "What currencies can be exchanged in the app?", "How can I get my card out of the ATM?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "Is currency exchange possible?", "Will I know which exchange rate I will get?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "There's a direct debit payment that I don't recognize.", "How do I unblock my pin after entering it wrong too many times?", "Why isn't my top up showing? Was the money reversed?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "Why did my card payment not work?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem." ]

[ "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "When I was abroad the exchange rate for me was wrong.", "what is the correct exchange rate for getting cash", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "The exchange rate was messed up from the ATM", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Can you please check the exchange rate when I was getting cash?", "When I got cash, the exchange rate applied was wrong.", "I wasn't applied the correct exchange rate when getting cash", "I believe my exchange rate is incorrect", "When I made a cash transfer abroad the wrong exchange rate was applied", "The ATM I used for foreign currency provided the wrong exchange rate.", "I did not have the right exchange rate applied to my situation of pulling out cash" ]

[ "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "How can you transfer my salary to my correct currency?", "Where can I exchange my money for EUR?", "Where is my refund? it appears to be missing.", "What is the cost for currency exchanges?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "There is payment showing that I didn't do.", "What currencies can be exchanged in the app?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Can my account have different types of currency in it.", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I would like to know how exchange rates are calculated when transferring funds.", "What do I do about a debit on my account that I didn't make?", "How many currencies can I have?", "My cash withdrawal was not entirely complete", "I have an unauthorized transaction on my statement", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Has my top up been reverted?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "I have an incorrect charge and would like a refund.", "I might need AUD instead of GBP, how to change?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "What if I need to use GBP instead of USD?", "What is the exchange rate for EUR?", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I didn't get as much cash as I asked for from the ATM, why?", "The app reverted my recent payment", "What is the source of my money?", "What are my remedies if I think I was charged twice for the same expense?", "I transferred some money and it didint arrive", "Why am I seeing a direct debit thats not mine?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "I did a payment but it was reverted by the app", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Will there be a charge for exchanging foreign currency?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "Why was my Payment declined", "If I exchange currencies frequently, is there a discount?", "There was a limited amount of money available at the time of my transaction.", "Why has payment been returned?", "My card payment was reverted", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "My account has a weird withdrawal.", "Can you convert to EUR?", "Why was I charged more than I should have been?", "I'm checking the app and I see a payment that's not mine.", "What is the dollar that I have pending on my statement there?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "i received my American Express in Apple pay, why is top up not working?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "There is a direct debit I do not recognise in my statement", "What types of currencies do you accept?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "I just had a look at my statement. Why have I been changed for using the ATM?", "I think my card payment had been return", "Why did my top-up get reverted?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "When adding money, what are the currencies you take?", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "I would like to exchange currencies, how do I go upon it?", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "Why is my cash request and the amount I received different?", "I believe my card payment were reverted", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "I have a strange payment in my statement", "Help me unblock my account. I entered the PIN wrong too many times.", "My transaction to pay for an item was returned to my account.", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "I am seeing in the App a some cash withdrawal that its not mine", "I think my top up may have been reverted, what do I do?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I took out money, and didn't get all of it.", "So, my transfer is showing as pending, when will it actually go through?", "The transfer I made isn't reflected in my balance", "i didnt do this charge", "I see a direct debit that I didn't authorize", "What caused my top up to be reverted?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "My card payment reverted back, I think.", "why cant you just refund me instead of a merchant", "I see in the app some cash was withdrawn, but it's not mine.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I don't recognize some transactions. Is someone else using it?", "Why did my payment fail?", "What currencies do you accept for adding money to my account?", "Is my currency okay to add money with?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "I didn't make this direct debit transaction", "Can I hold money in multiple currencies?", "I was charged twice for a few things this week when I only bought one. What do I do?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "My transfer failed to process correctly. Is there a reason this would happen?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I didn't get all the money I asked for", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "I hate this ATM, it charged me an extra fee, Why did it charge?", "I think my card payment was reverted", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "The cash I wanted wasn't there.", "What am I being charged an extra pound when I haven't bought something worth that much?", "I checked the app and there is a payment that I don't recognize.", "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.", "I am not supposed to be charged a cash withdrawal fee, but I was.", "My address has changed.", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "Can you explain why the ATM is giving me less money than what I asked for?" ]

[ "The wrong exchange rate was used for my cash withdrawal", "the exchange rate was different than expected", "Why did I only receive this much currency?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "The exchange rate for my withdrawal was wrong.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "what are the exchange rates for getting cash", "I did not have the right exchange rate applied to my situation of pulling out cash", "I think the exchange rate for the cash I withdrew was wrong.", "I exchanged cash when traveling and the rate was incorrect.", "Using international ATMs messes up the exchange rate.", "I believe my exchange rate is incorrect" ]

[ "Why is there a direct debit fee in the App when I didn't do it?", "Did my transfer fail?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "The app is saying I made a withdrawl but I didn't.", "Is it possible to exchange currencies using the app?", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "My cash withdrawl was declined why?", "Why have I been charged for pulling cash out of my own account?", "How can I transfer some money into a foreign account?", "My card payment was reverted. Why?", "Which foreign currencies do you accept for adding money?", "Will this app exchange currencies?", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "My cash withdrawal shows pending, why?", "Why has my top-up been reverted?", "Can I hold money in multiple currencies?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "What do I need to do to correct this failed transfer?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Could you tell me why my cash withdrawal was declined?", "my cash withdrawal is pending, why?", "What types of currencies do you accept?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "What currencies do you accept to add money?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "I see cash withdrawal activity in the app that is not mine.", "Are there any fiat currencies that you will not work with?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I see a cash withdrawal in the app that I did not do.", "The app is showing mt withdrawals that aren't mine.", "Why does the app revert a payment?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I'm checking the app and I see a payment that's not mine.", "What is the extra €1 fee in my statement", "Could you inform me as to why I have been charged a higher fee for doing banking abroad.", "How do I transfer funds if I am paid in GBP?", "Will I be charged for a cash withdrawal?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "I got this stupid fee after taking cash out, why?", "My refund isn't going fast enough.", "What currencies does google pay top up accept?", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "Are there limitations to what currency I can hold?", "How do I cancel my transfer?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "The transfer I made isn't reflected in my balance", "What does it mean when a cash withdrawal is pending?", "Can I have a discount if I exchange currency often?", "There was an unexpected fee for my cash withdrawal!", "Why doesn't my balance reflect my transfer", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "The amount of cash I received was different than what I requested.", "I got a declining message during a transfer? please tell me why", "What went wrong with my transfer?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Which currencies can I use to add money?", "Why is my withdrawal still pending?", "Are there any fees when exchanging to foreign currencies?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Is exchanging currencies one of your app services?", "I have a payment in my statement that is off", "I'd like to know what the foreign exchange rate will be.", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "my statement contains an unknown payment", "Why has my withdrawal not posted?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Will you charge me for exchanging foreign currencies?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "why don't you accept american express for adding money to my account", "I received a different amount of cash than what I entered.", "This is not right, I was told I could take out cash at the ATM for free?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "Why was my card payment reversed?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "Can you tell me where I can withdraw money?", "What is the fee for accepting money from a foreign country?", "For my account, how do I transfer money in?", "on my statement there is a payment that I don't recognise", "I was charged for a cash withdrawal.", "My card payment was reverted, why?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "Why was my card payment reverted?", "What is stopping my money from transferring?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Where do my funds originate from?", "How long will it take for my cash withdrawal to stop pending", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Where can I do a cash withdrawal?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "How can I cancel my transfer?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Why was there a fee for my cash withdrawal?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "How do I cancel a recent transfer?", "My salary is in GBP, do I need to exchange it before putting it into my account?", "What should I do? I topped off but the app reversed it.", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "why cant you just refund me instead of a merchant", "I did not receive the correct amount of cash.", "What is the reason my payment was not accepted?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Why was there a fee on my cash withdrawal?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message." ]

[ "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "Why is the exchange rate different than expected on my transaction?", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I tried withdrawing money in another country and the exchange rate was wrong.", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "I found the exchange rate for my cash withdrawal is wrong", "When I got cash I believe that the exchange rate was wrong", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "what are weekend rates for getting cash", "The exchange rate was wrong?", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand." ]

[ "I think there has been a mistake with my transfer", "I do not like this, I made a simple transfer but I have an additional charge for doing so.", "Since I need to exchange currencies frequently, would you be able to offer me a discount?", "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "What currencies are supported?", "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund", "what is source of my money", "Can I have multiple currencies in my account?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "I think I was wrongly charged in a recent transaction when I used my card.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "What are the fees of using an international card to add money?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Is there a reason I was charged an extra fee for using the ATM?", "Why am I seeing a direct debit thats not mine?", "What options do I have for holding currencies?", "I don't recognize some transactions. Is someone else using it?", "How come my cash withdrawal came with an unnecessary fee?!", "Can you unblock my pin after too many wrong pin attempts?", "My card payment might have been reverted.", "What currencies can I use to top up my account?", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "I had an unexpected fee", "How do I do an international transfer?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I've notice I was charged for withdrawing cash, can you explain why?", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "A payment I made is for a wrong amount can you help me correct the mistake.", "I am trying to transfer money and something is going wrong.", "I got my American Express in Apple Pay, why is top up not working on my device?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "My bank app said that I got cash from an ATM, but that's a mistake.", "I want to add money but don't know what currencies you accept, can you tell me?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "What are my remedies if I think I was charged twice for the same expense?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "The machine gave me the wrong amount of cash.", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "are multiple currencies acceptable?", "Why did I get charged one pound seemingly randomly?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Can I get some money exchanged?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Where did my money come from?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Is it right that I've been charged for transferring money?", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "What is the present state of the exchange rate?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "There is a fee from a transfer that is not supposed to be here!", "How much do I have to pay to accept an international transfer?", "What is the current exchange rate?", "What currencies and methods can i use to top up my account?", "Where is the money that I asked for? I asked for more than I got!", "Is my fiat currency supported for both hold and exchange?", "Can you unlock my pin? I think I entered the wrong pin too many times.", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "I wondered if multiple currencies is okay?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "The amount of cash I received was different than what I requested.", "Salary in GBP has been received, does it need to be configured elsewhere?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Why am I being charged for withdrawing cash but haven't in the past?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I exchange currencies a lot. Can I get a discount?", "I am seeing in the App a some cash withdrawal that its not mine", "I initiated a Bank transfer form Europe, how long will this take?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.", "Does this app allow currencies to be exchanged?", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Are you okay with exchanges to EUR?", "Can you unblock my pin because I put the wrong one too many times.", "How long do I wait for a transfer from the United States?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "I transfered my balance a while back. Why doesn't my account reflect this?", "Is there a longer processing time for international bank transfers?", "I made a mistake when I did a transfer so now what can I do to fix that?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "How many currencies can I have?", "Which forms of currency are accepted?", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "Where is my money transfer?", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Help, the ATM didn't give me all the money I requested", "Needed gas, been delayed for half an hour.Please fix it!", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "What kind of currencies can I use to add money?", "Salary in GBP has been received. Does it need to be configured into another place?", "I was charged a fee when making this transfer, and I don't think I should have been!", "Are there fees for adding money with an International card?", "I need to top up, but I have to use an international card. Is there a cost for that?" ]

[ "I withdraw money abroad but I didn't get the right amount.", "The exchange rate for my withdrawal was wrong.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "The exchange rate you gave me for my cash withdrawal is wrong", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "While abroad I got cash, and a wrong exchange rate was applied.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "you got the exchange rate wrong for my cash withdrawal", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "When I got cash, my exchange rate was off.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee." ]

[ "Its been several days and my cash withdrawal is still pending. Why?", "Transaction refund missing from my statement.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Where's the money that got charged to my card? It's not showing up in my account balance", "What kind of cards an currency do you support?", "Why can't I complete my transfer?", "What are all the fiat currencies that are supported for both exchange and holding?", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "What currency is acceptable for a top up?", "The machine gave me the wrong amount of cash.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Why is the cash transaction still showing as not completed?", "I can't find the money I just added to my account.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "Is there any discount for someone that exchanges currencies frequently?", "Why is there a random withdrawal in my app?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "I made a cash withdrawl and there is a charge. What is this?", "A payment I made is for a wrong amount can you help me correct the mistake.", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "What is the estimated wait time on a US transfer into my account?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "What does it mean if it says my card payment has been cancelled?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Do you know why my card payment was reverted?", "Can you please tell me why my cash withdrawal is still pending?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "I'd like to know what the foreign exchange rate will be.", "Why is top up not working if I use my American express with my apple pay?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "Why wasn't my payment to beneficiary X approved?", "I didn't get the right amount at the ATM.", "What does it mean if my cash withdrawal is pending?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "Why am I unable to transfer money when I was able to before?", "I did not receive the correct amount of cash.", "Why did I not get my cash back after I withdrew?", "I didn't receive the correct amount of cash", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Why can't I complete the transfer?", "What's wrong with my ID? I can't verify it.", "Is it permissible to hold money in multiple currencies?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "The cheque I sent a few days ago has not been deposited yet, what is the hold up?", "I am trying to exchange AUD for GBP, how do I do that?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "I have a payment listed in error.", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "i tried to transfer cryptocurrency into my account but was denied", "Can you tell me why my credit card was declined while trying to top-up?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "When I travel, what will it cost to switch for my currency?", "What is the strange cash withdrawal on my statement?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "Why is there a pending time on my transfer?", "Please help me regarding a direct debit in the app that I don't recognize.", "Is it possible to hold money in multiple currencies?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "What is the reason for my card payment to be reverted?", "Can you explain the various transaction times shown on my statement?", "How come when I tried to pay contactless at the bus it didnt work?", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "Do you offer a discount on multiple currency exchanges?", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Do you offer any discounts for someone who exchanges currencies frequently?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "What fee will be charged for exchanges?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Can you tell me which cards and currencies are supported?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "Why is my identity not verified?", "Why isn't my id verifying?", "Why did I not get the amount I specified at the ATM?", "where has my transferred money gone?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "My balance doesn't include my latest transfer", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "Why didn't I get the amount I requested at the ATM?", "Why was my payment declined? I keep trying my card but it's not working.", "I am having trouble withdrawing cash.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "What is accepted in regards to cards and currencies?", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.", "Is it possible to change from USD to GBP with your App?", "why hasn't a transaction to a friend cleared yet?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Why isn't my pending transfer finished?", "My transfer failed, why did that happen?", "Can you tell me why a cheque deposit isn't showing in my balance?", "Is my card broken? I can't get cash out of the ATM", "For what reason is my transfer still pending now?", "Why is my app showing me taking money that I did not take out?" ]

[ "The wrong exchange rate was applied to me while pulling out cash.", "I think when I withdrew money when out of country the exchange rate was wrong.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "Can you check the exchange rate on a cash transaction I did overseas", "Using international ATMs messes up the exchange rate.", "I feel like too much money was taken during my currency exchange.", "why is the exchange rate for a Foreign ATM different", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "I got cash abroad and need to check the exchange rate", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "I got less cash because of the exchange rate.", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "the exchange rate for my withdrawal is wrong" ]

[ "Can you help with a transfer to an account", "How do I know how much money I will have when I travel abroad?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "From where can I withdraw?", "What different ways are there for someone to send me money?", "I was not able to receive the correct amount of cash.", "This isn't fair! I thought transfers could be made for free. I just made a purchase online from abroad and now see some strange fee that I've never seen before.", "I need to know what flat currencies you support for holding and exchange.", "Where has my available money come from?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Can you tell me where my funds come from?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "This exchange rate on my purchase is wrong.", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "Can I change my pin number at a cash machine?", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Account topping up bank transfers to my account assistance please?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "Is there a fee for transferring money", "Can you help me process a refund?", "I would like to make a transfer. How much does it cost?", "I require verification of my source of funds.", "If I were to do a transfer, what is the rate for that?", "how long will my cash withdrawal be pending for?", "My card payment might have been reverted.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "has my card payment been reverted?", "Do you charge a fee for adding money in USD?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Why was I charged for a cash withdrawal at the ATM?", "How are cash withdrawals pending?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "What is the source of my available funds?", "Why can't I withdraw cash?", "How long will it take to receive my money from my transfer transaction?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "I would like to transfer money into my account.", "I travel a lot, can I get a bulk currency exchange discount?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "How can my account have money transferred into it?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Can I only top-up digitally? Or could I use cash?", "I have a strange transaction for £1 on my statement, what is that?", "What does a pending cash withdrawal mean?", "How long do I need to wait to see an update after I make a bank transfer?", "I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "where is my unknown payment from?", "I would like to use cash to make a top-up?", "How can I verify my indentity?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Why was there a fee on my cash withdrawal?", "What currency is supported for exchanges and holding?", "Will you be able to exchange to EUR?", "Do I get charged if I get money?", "Can you please explain how bank transfers work?", "Why did you charge me for a cash withdrawal?", "Please help me, there is a transaction in the incorrect account.", "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right", "How can I fix my bank transfer to show up on my bank account?", "Can you tell me how I would go about learning where my funds came from?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "My source of funds require verification.", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "When will my cheque be processed?", "Can I have my money refunded for an item", "I need to top up cash, How do I do it?", "Can you please identify the problem with my bank card?", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "How can people transfer money to me?", "What cash stations take this card?", "What does it mean if my payment has been reverted?", "What is my source of funds?", "I see a cash withdrawal that I did not perform.", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "Why didn't my balance update after my cash or checque deposit?", "Why was my payment reversed?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "what is the price of a transfer?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "Is the 1 pound charge I can see an error or an incorrect entry?", "When will the money from my bank transfer be available?", "When I add money to my international card do you charge a fee to do so?", "Why is my withdrawl to cash still pending?", "Do I get charged if i am getting money?", "Are there any charges for receiving money?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "Are you able to make exchanges to EUR?", "How do I interconvert between AUD and GBP?", "Currency exchanges have any extra fees?", "I just pulled money out of the ATM and was charged a fee, WHy?", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I have a strange cash withdrawal in my statement", "What do you charge for an exchange fee?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "How long does it take for an international transfer into my account?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "Could you tell me the fiat currencies that you work with?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "Do you offer a discount for those who perform frequent currency exchanges?", "How long before transferred money shows up?", "How can I tell the source for my available funds?" ]

[ "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I thought I was going to receive more currency?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "When I made a cash transfer abroad the wrong exchange rate was applied", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Why did I only receive this much currency?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "You applied the wrong exchange rate while I was traveling outside the country.", "A wrong exchange rate was applied to a transaction made abroad.", "I think the exchange rate was incorrect.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "I didnt get the correct exchange rate for getting cash", "I feel like too much money was taken during my currency exchange.", "Is there a fee associated with using foreign exchange ATMs?" ]

[ "I might have been charged on my debit statement by fraud.", "The transfer I made isn't reflected in my balance", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "where is this money from", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Is it possible to exchange currencies?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "What happens when I money transaction doesn't show up on the receiving side?", "There is a missing transfer on my account", "How do I top-up using cash?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "What do you use to figure out the exchange rate for the card?", "I need a transaction reversed from my account.", "There is unexpected money in my account.", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "Why am I seeing a transfer fee on my bank statement?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "I made a mistake and need to cancel a transfer.", "My payment has not been accepted.", "Can I exchange currency for different types?", "What exchange rates do you offer?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "I have an unusual payment in my statement", "I am from X but am traveling to Y - how do I get currency for Y?", "Can I do a bank transfer to put additional money in my account because I am out of money?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "My app says that I received cash from an ATM and I didn't.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Why did my top-up get reverted?", "I need to exchange foreign currency will i be charged?", "I need to get some Euros for my holiday. Am I able to exchange some of my money?", "I need AUD not GBP, how do I change it?", "I got my American Express in Apple Pay, why is top up not working in my country?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "Why is there a random withdrawal in my app?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Where is the cash from my cheque I recently deposited?", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "I made a mistake and need to cancel a transaction", "Will I get charged on a foreign currencies exchange?", "An ATM fee was attached to my recent withdrawal.", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "How much more do you charge for currency exchange?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Can you convert to EUR?", "I think I was charged by mistake on my debit statement.", "My American Express is in my Apple Pay and the top up is failing, why?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "What is the fee for a foreign currency exchange?", "Why am I missing my refund", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "Why was my top up reverted?", "Can I exchange currencies usign this app?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Does this app have the same exchange rate as third parties?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "The app says that I got cash in an ATM and I didn't", "My withdrawals were going smooth until I got declined today. What is going on?", "Transaction refund missing from my statement.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I see an unfamiliar payment on my statement.", "the app reverted my payment", "I made a check and cash deposit that wasn't credited to my account.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Why did I have to pay a fee when I got cash?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Is currency exchange possible?", "What foreign exchange rate will you use?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Do I need to convert my currency from GBP before transferring?", "Where did the €1 fee in my statement come from", "I didn't get the money I transferred", "Can you please explain to me why there is an extra €1 fee in my statement?", "I did a transfer and was charged a fee that should not have been charged!", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Why would a cash withdrawal still be pending?", "I need a refund?", "Something is wrong with my payment account since it has been declined", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Where does the exchange rate stand right now?", "Why do I see a random withdrawal in my app?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I got a fee for an ATM withdrawal.", "There was an extra fee on my account when I got cash.", "Can you change my currency to EUR?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "What currencies can I hold?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "How come a fee was charged when I tranferred money", "Do you convert to Euro?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I am adding money, what currencies do you accept to do this?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why did my transfer fail?", "I'm concerned because my cash withdrawal is pending.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "A percentage fee was charged to my withdrawal.", "What do I need to do to exchange my money?", "What do I need to do to correct this failed transfer?", "Trouble transferring transaction contact for help", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "Can I receive money in a different countries money?", "Can I withdraw money from another bank and transfer it into my empty account?", "Is it possible for me to top up with cash?", "Where do I go for a refund?", "What locations allow me to withdraw money?", "How can I cancel a transfer I made" ]

[ "Exchange rate for my cash withdrawal is wrong", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "The rate applied to my foreign currency at an ATM was incorrect.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "My cash withdrawal charged me the wrong exchange rate", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "A wrong exchange rate was applied to a transaction made abroad.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "The cash abroad exchange rate is applied wrong.", "The cash withdrawal exchange rate is not correct.", "what is the exchange rate for foreign ATMs", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "how come my withdrawal rate is wrong for my cash withdrawal" ]

[ "Why would my card payment get reverted?", "I transferred money, but I think I've been charged a fee for it?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "There is a withdrawal on my account that I don't remember initiating.", "How do you decide what the exchange rates are?", "I believe my money did not go through with my top up, was there a problem on your end?", "My card payment wasn't accepted.", "The funds I transferred are not in my account", "When considering currency holdings and exchanges, what fiat currencies are supported?", "How do I get refunded?", "I did a bank transfer and my balance isn't current.", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "When I travel, what will it cost to switch for my currency?", "There is a potentially fraudulent direct debit on my account.", "Is the exchange rate current?", "Is it possible for me to top up with cash?", "What does pending mean on a cash withdrawal?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "My transaction from earlier needs to be reversed.", "I did not receive all of my cash back", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "How come a fee was charged when I tranferred money", "Is there a problem with the top up system? My transaction hasn't gone through properly", "My American Express is in my Apple Pay and the top up is failing, why?", "the app reverted my payment", "Please provide currency exchange rates", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "How can I transfer some money into a foreign account?", "Why was my request for cash declined?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "How do I deposit cash?", "Why would a cash withdrawal be pending?", "What do I do now my credit card has been swallowed by the ATM?", "Is there any reason my cash withdrawal still shows as pending?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "I would like to know why a withdraw I made for some cash shows up as pending.", "Is my card broken? I can't get cash out of the ATM", "Is it possible to exchange currencies on the app?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "What is the current exchange rate?", "I tried topping up using my card, but the money is gone?", "How can I top up my account and which currency can I use?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "What went wrong with my transfer?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Tell me why my card payment would be reverted.", "Why does my account not accept cash deposits?", "Payment i did not do", "If someone in a different country sends me money, do I have to pay a fee?", "Can I exchange currency to Europe?", "I have an unusual payment in my statement", "I just had a look at my statement. Why have I been changed for using the ATM?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "What card or currency can I use to pay?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I have a payment in my statement that is off", "Is exchanging currencies a feature of the app?", "What currencies can I use to top up my account?", "How are foreign exchange rates determined?", "Why was I charged for transferring money?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "What types of currencies do you accept?", "If I see a payment in the app that I don't recognize, what should I do?", "There is a direct debit I do not recognise in my statement", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "How do I transfer cash my into my account?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Why could I not get cash?", "I was not distributed all of cash that I requested", "I did a payment but it was reverted by the app", "What currencies are supported?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "If I exchange currencies on a frequent basis can I receive a discount?", "What is the reason my cash withdrawal is still pending?", "Will this app allow me to exchange currencies?", "Do you deal with EUR?", "Why do I get declined when I try to withdraw cash?", "Why does the app revert a payment?", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "Why does a cash withdrawal show as pending?", "How can I tell where the money came from?", "Which currencies do you accept for adding money?", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "I made a check and cash deposit that wasn't credited to my account.", "Are there any hidden extra fees for currency exchanges?", "I was getting some cash out of the ATM but it cancelled on me without warning.", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "Can I do a bank transfer to put additional money in my account because I am out of money?", "A false direct debit payment is showing in my app", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "How often do your exchange rates change", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "I asked for more cash than what was received", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Why can't I get cash out?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Can currencies be exchanged on this app?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "Why is the cash withdraw I made shown as pending?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "An ATM fee was attached to my recent withdrawal.", "Do I pay extra for exchange?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I have a confusing payment appear on my statement and I don't recognise it!", "I got my American Express in Apple Pay, why is top up not working in my country?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?" ]

[ "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "you got the exchange rate wrong for my cash withdrawal", "I withdrew cash abroad and the exchange rate applied is wrong.", "I don't think the exchange rate was right.", "Why is the exchange rate different than expected on my transaction?", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "I think the bank made a mistake on the exchange rates", "Foreign currency rates were put in wrong at an ATM i used.", "Can you please check the exchange rate when I was getting cash?", "The exchange rate for the money I took out in a foreign country is wrong.", "the exchange rate for my withdrawal is wrong", "what is the correct exchange rate for getting cash" ]

[ "Why did I have to pay an additional amount when using my card to pay?", "My transaction from earlier needs to be reversed.", "I need my card ASAP!", "There is a payment made with my card that I don't recognize at all.", "I think someone may be using my card.", "May I have a second card?", "Is there a way to obtain a virtual card?", "The exchange rate is incorrect on an item I recently purchased in a foreign country.", "There is an odd payment in my statement", "Do you deal with EUR?", "I can't seem to use my card. Can you help?", "Why am I being charged when I withdraw cash?", "There is a €1 fee on my account I didn't authorize", "Is it possible to track the card you sent me?", "If you send me more cards, are there any charges?", "I think my card payment has been reverted", "May I order another card?", "i need to top up by card.", "Can somebody else top up my account?", "How do I pay by check?", "How would I go about getting a second card?", "What are the currencies and cards that are supported with my account?", "When will my money be in my account?", "Could you tell me what your exchange rates are?", "Will you charge an extra fee for top ups?", "What do I do if the ATM took my card?", "How do you do currency exchanges?", "I have a direct debit on my records that is strange and I need help.", "how much will I be charged for making a transfer?", "Please provide details on how to top up my account using transfer option", "What is my foreign exchange rate?", "I need to get hold of a physical card?", "I need to transfer money into this account from my other bank account.", "Please explain to me the circumstances in which my card payment would be reverted?", "I tried to use my debit card, but the payment did not work.", "What should I do if my card doesn't work?", "What kind of cards are supported? What currency?", "If I make a top-up are there charges applied?", "How come I can see an extra charge for my transfer?", "I need to add a serious amount of cash to my card, how do I do that?", "I have an unknown direct debit payment on my account", "How do I get a visa card?", "How do I go about getting an actual card?", "What's the foreign exchange rate I will receive?", "Can I exchange currencies with this app?", "Can I request a refund", "What should I do if my card is missing?", "Which credit or debit cards can I use to top up?", "How do I initiated a bank transfer to top up?", "How do I know how much money I will have when I travel abroad?", "Why is there an extra charge for money that was withdrawn?", "Why is there an extra charge on my statement.", "How do I obtain a disposable virtual card?", "I need my card to come as soon as possible.", "I want to do a bank transfer to this bank, from an account at another bank.", "Are there going to be fees from adding money with an international card?", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "How do I go forth on transferring a sum of money from one account to another?", "Is it possible to order a card?", "Please help me get a new card, I reside in the United States.", "I may have a fraud charge on my debit statement.", "Can I use a check to top up?", "Would I be able to get a refund for something I bought?", "Which cash machines will allow me to change my PIN?", "I accidentally made a payment to a wrong account. What should I do?", "Verify my source of funds?", "If I was travelling abroad, would I be able to hold currencies in euros?", "Is it free to transfer money or is there a fee?", "When will the money be made available in my account?", "What was the extra charge for withdrawing money?", "European bank card for top up will come with any extra fees?", "I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?", "Where do I go to verify my identity?", "Is it acceptable to use either Visa or Mastercard?", "My card couldn't pay in a shop.", "How can I add physical money to my card?", "There is a charge for an additional pound.", "The ATM charged me an extra fee, Why?", "Can I verify my identity?", "Is there a fee for topping up", "In exchange for top ups will you take fees?", "Why did withdrawing money cost me extra?", "My source of funds need verification.", "I hope to get a Visa card", "I would like to order a disposable virtual card. How can I do this?", "i am not a premium customer but i want a virtual card, how do i get it", "Can I choose my Visa or Mastercard?", "Is it possible to get a real card?", "Someone is making transactions on my account, I think they took my card information.", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "Is my card usable anywhere?", "How can I find a way to transfer money without it being rejected?", "I have an unknown debit charge in my statement, why?", "do you offer refunds? i would like to return purchase.", "I would like a virtual card- where can I purchase one?", "Why can I not get cash from the ATM?", "I see non-received cash in my app.", "I don't think my card payment exchange rate is correct.", "Do you offer auto top ups?", "What countries will my card be supported in?", "I'm in the EU. Can I get one of your cards?", "do i need a pin", "Can my friend send me money?", "I am not supposed to be charged a cash withdrawal fee, but I was.", "Am I able to choose my card?", "Do I have to go somewhere to activate my card?", "what is the fee for a transfer into my account", "I recently purchased something, and the exchange rate was wrong.", "I'd like to apply for a Visa Card.", "Is there a way to get around fees", "I am seeing in the App a some cash withdrawal that I did not do", "where do i go to transfer money from one account to this one", "I bought an item and now I want a refund.", "How come I got to pay to get my money from the ATM?", "Please help me. My card is missing.", "Is there a function where I can top-up automatically?", "Where is the money I topped off with?", "Is the fee with my cash withdrawal a mistake?", "Can I top up online?" ]

[ "The exchange rate you gave me for my cash withdrawal is wrong", "You applied the wrong exchange rate while I was traveling outside the country.", "My cash withdrawal charged me the wrong exchange rate", "I got cash abroad and the exchange rate applied is wrong", "I noticed my exchange rate was incorrect when I got cash.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "My ecchange rate was wrong for a cash transaction.", "When I got cash, my exchange rate was off.", "I wasn't applied the correct exchange rate when getting cash", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I got cash and the exchange rate should have been different than it ended up being.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "When I exchanged currencies the value of my money changed.", "The rate applied to my foreign currency at an ATM was incorrect.", "I got cash abroad and need to check the exchange rate" ]

[ "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "My card rejected a cash withdrawal. Why?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "There is a direct debit I do not recognise in my statement", "Why would the app show a withdrawal that I did not make?", "How often do your exchange rates change", "Where is the money that I transferred.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Why was my transaction declined?", "It didn't give me my cash", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "Do you deal with EUR?", "Your exchange rate was off. I was charged extra on my payment that I made last Saturday.", "What is the rate for exchange fees?", "I have an odd payment in my statement", "Why was there a fee when I pulled cash?", "Is there a way to see where my money originally came from?", "My cash withdrawal is showing as pending, why?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I did not receive my full withdrawal amount", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "When adding money, what are the currencies you take?", "In my statement there is a payment that is I do not recognize", "I am seeing in the App a diret debit that its not mine", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "How do I go forth on holding money in multiple currencies?", "Are there any hidden extra fees for currency exchanges?", "I requested money from the ATM and it didn't give me as much as I requested.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "How can I cancel a transaction to a wrong account?", "Will I be charged for a cash withdrawal?", "Cash withdrawal still pending?", "I noticed a different charge while I was taking my money out.", "If I wanted to make a change from GBP to AUD what is the process?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "How long until I see a cash withdrawal?", "There is a weird payment in my statement.", "Is my card broken? I can't get cash out of the ATM", "Can I do a bank transfer to put additional money in my account because I am out of money?", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I bought something and the money appeared back into my account? Why?", "Why has my card payment been reversed?", "What currency can I use to add money?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "Why is the app showing a still pending message on a withdraw that has already been done?", "I would like to know why a withdraw I made for some cash shows up as pending.", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "Can I have money in more than one currency in my account?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Why am I seeing a direct debit thats not mine?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Payment i did not do", "What does it mean if my payment was reverted?", "What other currencies are available to change to?", "Will you accept my salary if it's in another currency?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "How is the current exchange rate?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Can my account have different types of currency in it.", "Do you happen to do exchanges of EUR?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I am adding money, what currencies do you accept to do this?", "Why did I not get my cash back after I withdrew?", "Can this app be used to exchange currencies?", "I made a transaction but did it to the wrong account.", "To add money to my account, what currencies can I use?", "Something went wrong, I was charged an extra pound?", "I no longer want to transfer funds, can we cancel that transaction?", "I would like to know what exchange rates you use?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "Do I pay extra for exchange?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "I was charged extra when I made a cash withdraw, why?", "Is there a way to revert a transaction?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Will I be charged for exchanging foreign currencies?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "How would I use my money in a different country?", "Will this app allow me to exchange currencies?", "Do you accept other currencies besides US Dollars?", "Why does it say pending cash withdrawal on my statement?", "What does it mean if my payment has been reverted?", "Can I receive money in a different countries money?", "Will I get charged on a foreign currencies exchange?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "How do I use the app to exchange currencies?", "What currencies will this app exchange?", "Why are my withdrawals suddenly being declined?", "How come the ATM gave me less cash than what I asked for?", "I made a payment but it was returned.", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "There is an unauthorized payment in my statement.", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "Why was I declined getting cash?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I had a wrong fee charged at this ATM.", "What currencies do you accept for adding money to my account?", "It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Is there any reason my cash withdrawal still shows as pending?", "Do you have a list of exchange rates?", "Will you tell me how to exchange USD for GBP in the app?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?" ]

[ "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "The exchange rate was wrong in the foreign country I got cash in.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I was given the wrong exchange rate when getting cash", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I don't think the exchange rate was right.", "I think that the exchange rate for the withdrawal of my cash is not right.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Using international ATMs messes up the exchange rate.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "After I got my cash, I found out my exchange rate was wrong.", "I noticed the exchange rate for cash withdrawal isn't right.", "I found the exchange rate for my cash withdrawal is wrong", "Why did my exchange rate change?" ]

[ "Where can I see where my funds came from?", "Please let me know what currency I can use to top up my account?", "How long does a funds transfer take from one back to another?", "I did not get the cash that is showing up in my app.", "I just bought an item and changed my mind. I have not received it yet how can I get refunded. Thank you.", "Is it possible to get a refund?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "Will I get charged on a foreign currencies exchange?", "I made a bank transfer but it doesn't seem to have gone through?", "Tell me why my card payment was declined.", "My app shows cash I didn't get.", "Help me figure out why my transfer was declined", "How do I find the refund on my statement?", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "What does it mean if it says my card payment has been cancelled?", "How long will it be before the person I sent money to is able to see it?", "I saw a payment i did not do", "What currencies are available for my use in holding and exchange?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "How long does it take for a bank transfer to show on my balance?", "i do not know what this charge is for", "What is the reason for my card payment to be reverted?", "Why is there a charge when I took out money?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "What do I need to do to get my salary through this?", "How can I exchange currencies in the app?", "The ATM didn't give me what I asked for but my balance says it did", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "My payment card was declined - could you tell me why?", "How can i get a refund for something i just bought?", "Will you accept my salary if it's in another currency?", "My balance is not what I thought it was following an ATM withdrawal", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "What is the exchange fee that is charged?", "My cash withdrawal was declined. Why?", "I've been charged an extra £1 and I don't know what it's for", "I see a cash withdrawal that I did not perform.", "A payment that I didn't make appears in my app.", "Can you tell me why the transfer isn't showing up on my account?", "Why didn't the ATM give me all my money", "Help! In the app there is a payment that I don't remember.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I was making a purchase and it was declined and I wanted to know why.", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "Can you tell me where my funds come from?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Can I have a refund?", "I need to do a refund", "I need to exchange foreign currency will i be charged?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Questionable transactions on my account.", "Can you provide a reason as to why my transfer did not work?", "I had a card payment that was declined. Why?", "Why was I declined from getting cash?", "Can you tell me why I was declined from getting cash?", "Where do my funds originate from?", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Why was my atm withdrawl declined", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Is there a way for me to check my balance?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "It looks like my card payment might have been reverted.", "Where can i exchange between GBP and USD", "I need assistance with understanding which fiat currencies that you support.", "I noticed my card payment was cancelled, can you tell me why?", "I didn't get the all the cash i wanted from the atm", "Do you allow currency exchanges?", "I have a card payment that I don't recognize. What should I do?", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "is it possible to get a refund for something I purchased?", "Can you tell me why my transfer declined?", "If I wanted to make a change from GBP to AUD what is the process?", "Please tell me the types of currency I can hold.", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "I see a strange payment in my account.", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "Why was my card payment reverted?", "There must have been a mistake, why was I charged an extra pound?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Explain why my card payment wouldn't go through.", "How can I see my source of funds?", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Why was the payment on my card declined?", "Can I see the source of my available money?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "What are the time frames for the money to be available in my account?", "How can I transfer some money into a foreign account?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "What is stopping my money from transferring?", "Is there a reason my cash withdrawal was declined?", "Help, I don't see my money i just added.", "Is there a fee for exchanging foreign currencies?", "is there a way to see where funds come from", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "are there any exchange fees", "For my account, how do I transfer money in?", "My cash withdrawal was declined, why?", "There is a cash withdrawal on my statement that I did not make", "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Are there steps to see where my funds come from?", "The wrong account was used during a transaction.", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "Is there a problem with receiving my salary in GBP?", "I changed the currency, but why is it costing more?", "Can someone assist me with the details explaining which fiat currencies that you support?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "How can I process a refund for something I purchased?", "There is a payment that is not mine in the app. Please advise/", "My cash withdrawal was short.", "Help me check where the funds came from.", "I want to withdraw money, where can I go?", "The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.", "How come a fee was charged when I tranferred money", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days." ]

[ "The exchange rate was different when I got cash", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "I didn't receive the correct exchange rate when I got cash.", "I think the exchange rate was incorrect.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "the exchange rate for my withdrawal is wrong", "what are the exchange rates for getting cash", "Why did my exchange rate change?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "An overseas cash transfer did not work correctly", "what is going on with my cash withdrawal? the exchange rate is wrong", "Using international ATMs messes up the exchange rate.", "There was an error in exchange rate for my cash withdrawal", "I didn't get the right amount of cash because of the exchange rate." ]

[ "My card payment was reverted. Why?", "why was my payment reverted on the app", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Will you accept my salary if it's in another currency?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "The app says I made a cash withdrawal that I didn't make", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "How do I know what the exchange rate will be when I make an exchange.", "Where can I find the exchange rate for my transfer?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "A direct debit payment I didn't do shows in my app", "What currencies do you accept for adding money?", "I wondered if multiple currencies is okay?", "Why did I get less from the ATM?", "what is source of my money", "My transaction is on the wrong account.", "Why is there a payment I didn't do in my app?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "What are my options for holding money in multiple currencies?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "What does it mean if my payment has been reverted?", "I have a cash withdrawal that I do not recognise.", "There's a cash withdraw on my statement that I didn't make.", "I topped up and now my money is not there anymore! What happened to it?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I thought it was free to make a withdrawal. So how much does it cost now?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?", "is there a foreign currencies charge?", "I withdrew cash and was charged", "there is a transaction on my account that i didnt make", "Is it right that I've been charged for transferring money?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "Is this app capable of exchanging currencies?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Does the app allowing exchanges between USD and GBP", "I just looked at my app and it seems I was charged extra, why is that?", "Do you offer services that hold money in different types of currency?", "I submitted a transaction but it was for the incorrect account.", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "Any hidden fees associated with the international card if money is added?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Could you tell me why my cash withdrawal was declined?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I don't know where this transaction came from?", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "Where is the money I topped off with?", "The exchange rate used on your app is really bad. I'm considering closing my account because of it.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "What do I do if I notice a strange withdrawl in my statement?", "What currencies do you offer?", "I was getting some cash out of the ATM but it cancelled on me without warning.", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "How much will I be charged for exchanging foreign currency", "I have a strange payment in my statement", "Why did my payment fail?", "Is there a reason why a recipient might not see my money transaction", "What is the currency exchange fee?", "I found a transfer fee - is that correct?", "How do I fix a transaction to the wrong account?", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "I see an extra 1£ charge on my app. Why did It charge me extra?", "How do you decide what the exchange rates are?", "Can I use this app for both USD and GBP?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Why didn't my payment process", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "my money, where is it coming from?", "Some cash was missing at ATM.", "Do you have the best exchange rate?", "I accidentally made a transaction to the wrong account.", "What currency can I use to add money?", "are multiple currencies acceptable?", "The app says that I got cash in an ATM and I didn't", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "How do I fix a payment that was reverted", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "What other currencies are available to change to?", "There is a cash withdrawal in my account that isn't mine.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "Where is my money transfer?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "I see cash in my app but I did not get it.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "A duplicated payment was made for something.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "What currencies do you accept for adding money to my account?", "What currencies will this app exchange?", "Why am I being charged for withdrawing cash but haven't in the past?", "What country's money can I hold currency in?", "Some cash is showing up in my app that I did not get.", "How do you do currency exchanges?", "I would like to exchange currencies on the app. How do I do this?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "What foreign exchange rate will you use?", "I have an odd payment in my statement", "what is my monthly spending limit because i was refused my money at an atm", "Why was my cash withdrawal declined by the ATM?", "What went wrong when I tried to do my transfer?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I see a cash withdrawal in the app that I did not do.", "What's up with the extra fee I got?", "There was an unexpected fee for my cash withdrawal!" ]

[ "You've incorrectly calculated the exchange rate for my cash withdrawal", "After I got my cash, I found out my exchange rate was wrong.", "Using international ATMs messes up the exchange rate.", "The exchange rate is incorrect for my cash withdrawal transaction.", "I need an accurate exchange rate, when I make my withdrawals.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I was needing you to see if the exchange rate is correct from when i got cash", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "I think when I withdrew money when out of country the exchange rate was wrong.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Can you please check the exchange rate when I was getting cash?", "what is going on with my cash withdrawal? the exchange rate is wrong", "When I got cash the exchange rate was wrong", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Why was the exchange rate different when I withdrew my cash?" ]

[ "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "A strange card payment, I do not recognize it.", "Can I use app to freeze my card and dispute fraud?", "Which currencies can I use to add money?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "Which fiat currencies can I use through this app?", "How come I got to pay to get my money from the ATM?", "How can I get my card out of the ATM?", "What kind of currencies can I use to add money?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "I made a cash withdrawl and there is a charge. What is this?", "What is the rate for exchange fees?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Do I have to pay extra if I use an international card to top up my account?", "Why did my payment fail?", "Is it possible to exchange USD and GBP on the app?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "How can I get my card out of the damn ATM?", "What do you think of the exchange rate?", "The amount of cash I received was different than what I requested.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "I can't get the ATM to give me any cash", "What is the base of the exchange rates?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "how can i exchange currencies", "How can I withdraw money?", "How do I reverse a transaction on my account?", "Hey there's a fee for a transfer on my account. Why?!", "The ATM did not give me my card back?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "The ATM didnt return my card!", "Is there any nearby ATM's?", "Why doesn't the card payment work", "How much more do I have to pay to exchange currencies?", "There is a odd withdrawal on my account.", "Your exchange rate was off. I was charged extra on my payment that I made last Saturday.", "How do I switch to a different currency?", "I might have been charged on my debit statement by fraud.", "Which foreign currencies can I get transferred into my account?", "What's the foreign exchange rate I will receive?", "I was charged a fee when withdrawing cash, can you explain why?", "Which ATM's can I use to make a withdrawal?", "There is a payment on my card that I do not recognize.", "Please help me regarding a direct debit in the app that I don't recognize.", "Can I exchange USD and GBP from the app?", "Are there any hidden extra fees for currency exchanges?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "What should I do if I see an unauthorized withdrawal on my statement?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "How much are the fees for adding funds using an international card?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "Unable to use my American Express with Apple Pay to top up my account", "Can I use my card at an ATM?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Is it possible to exchange currencies on the app?", "If I need to cash foreign transfers, how does that work?", "Which currencies are allowed?", "Can my account have different types of currency in it.", "What is the system for determining the exchange rate?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Does your app allow currency exchange from USD to GBP?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "My card payment won't work.", "Where can I get my currencies exchanged?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Do you have a problem with EUR exchanges?", "My card payment doesn't work.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Can I use your app to exchange USD for GBP?", "Why was I not able to take cash from the ATM?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.", "There is a cash withdrawal on my statement that I don't recognize", "Please advise what is the exchange rate", "How can I change the PIN? Do I have to go to a real bank?", "Does your app allow currency exchanges between USD and GBP?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I have foreign currency i would like to change how much will it cost me?", "What other currencies are available to change to?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "A transaction shows duplicate times.", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "I was not distributed the correct amount of cash that I asked for", "new customer and filling gas for the first time today, not working,", "Why can't I withdraw money?", "Do you know why my card payment was reverted?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why was I not able to get cash from the ATM?", "A payment I made is for a wrong amount can you help me correct the mistake.", "Why am I charged a fee when using my debit or credit card?", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "Why did I get charged a fee when I tried to obtain cash?", "Am I able to exchange currencies?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "There is a direct debit charge that I don't recognize, what can I do?", "Will it be possible to change from USD to GBP with this App?", "Why has transferring money resulted in a charge?", "Please help. There is a payment in the app that isn't mine.", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "There is a strange card payment I don't recognise.", "What is the foreign exchange rate you will apply?", "What currencies do you accept to add money?", "Think someone has took money out with my card. What shall I do?", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "Is it right that I've been charged for transferring money?", "Why did the ATM machine fail to give me a cash withdrawal?", "I used an ATM and there was an extra charge." ]

[ "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "I had the wrong exchange rate applied to some cash I got abroad.", "When I got cash the exchange rate was wrong", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I got cash abroad and the exchange rate applied is wrong", "I took out a foreign currency and the exchange rate is wrong.", "the exchange rate for my withdrawal is wrong", "I think the exchange rate for the cash I withdrew was wrong.", "what are the exchange rates for getting cash", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "The rate of exchange isn't right for my cash withdrawal.", "Why was my cash withdrawal given the wrong exchange rate?", "I got less cash because of the exchange rate.", "I think I was charged a different exchange rate than what was posted at the time.", "I withdrew cash and I think the exchange rate is wrong." ]

[ "how can i exchange currencies", "Help! I think someone has made a cash withdrawal with my card!", "Does the fee for exchange change?", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "Please explain the exchange rates.", "How can I change currency type?", "I can see an extra 1£ charge on my app. Why did you charge me extra?", "How can you transfer my salary to my correct currency?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Can you tell my why my funds transfer did not work properly?", "I received my salary in GBP. How do I change this to my currency?", "Is there a way to revert a transaction?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "I should not have been charged a fee for my transfer.", "Why was my card payment reverted?", "I don't know where this transaction came from?", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "What are my remedies if I think I was charged twice for the same expense?", "How do I make an exchange from one currency to another?", "I need to cancel an incorrect transaction.", "Is there a reason I was charged an extra fee for using the ATM?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "Why did I get a fee?", "Trouble transferring transaction contact for help", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "can I transfer my salary if it's in a different currency?", "I was charge a fee for my transfer, why?", "I didn't get as much cash as I asked for from the ATM, why?", "Payment I did not make.", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "How do I go through the process of currency exchange?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Does your app allow currency exchanges between USD and GBP?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Some of my card payments look different than where I purchased products from. Why is that?", "I would like to exchange some currency.", "What factors determine your exchange rate?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Why was my card payment reversed?", "I just looked at my app and it seems I was charged extra, why is that?", "What foreign exchange rate will you use?", "This Direct Debit payment may not be right.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "How much does currency exchange cost?", "Why am I being charged a fee for transferring money?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Do you happen to do exchanges of EUR?", "Why is there a fee for an extra pound in my statement?", "I found a charge for a direct debit that was not made by me.", "Why am I seeing a fee for transferring money?", "I need a refund?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "What are the currency exchange fees?", "How can I solve my issue with holding multiple currencies?", "Why am I charged whenever I withdraw cash?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "Where is the money that I asked for? I asked for more than I got!", "I have a strange payment in my statement", "Was my transaction reverted with my card?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I made a mistake when making my last transfer, please cancel before it goes thru.", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "How much will I pay to exchange foreign currency?", "Can money be exchanged from one currency to another?", "Will you assess me more fees if I top up with an international card?", "I am travelling and I was wondering what your exchange rates are", "why do your exchange rates change", "I have foreign currency i would like to change how much will it cost me?", "I was mistakenly charged a fee for using my card.", "I made a payment but it was returned.", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Do I have to pay extra if I use an international card to top up my account?", "I got double charged for a payment so how do I fix that?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "How are exchange rates determined?", "To add money to my account, what currencies can I use?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "I transferred money, why was charged for an extra fee?", "What commission do you take for currency exchage?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Will you accept my salary if it's in another currency?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Do you deal with EUR?", "My transfer failed to process correctly. Is there a reason this would happen?", "Does it cost extra to exchange foreign currencies?", "Is there a reason to why I was charged twice for a transaction?", "What should I do if I think someone stole my details and used my information to make some transactions?", "I didn't get the right amount at the ATM.", "Can you explain why the ATM is giving me less money than what I asked for?", "i didnt put that money in my account", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "What is the reason for the fee charge on my transfer?", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "There's a cash withdrawal I am certain I did not make", "I transfered my balance a while back. Why doesn't my account reflect this?", "Why is my cash request and the amount I received different?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "There is a direct debit I do not recognise in my statement", "Is there a charge for getting my money?", "on my statement there is a payment that I don't recognise", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "I am confused about your fee structure and was disappointed to see a fee for my transfer.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "How can I configure what currency my salary is in if it's in GBP?", "There is a fee I don't recognize on my statement.", "Can I use this app to exchange currencies?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "I was charged a fee for a transfer. Where did it come from?", "Can you unblock my account? I entered the PIN wrong." ]

[ "Why was the exchange rate different when I withdrew my cash?", "I withdrew cash and I think the exchange rate is wrong.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "A wrong exchange rate was applied to a transaction made abroad.", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "The rate of exchange for my cash withdrawal is wrong.", "When I received my cash; they had my exchange rate incorrect.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I think I was charged a different exchange rate than what was posted at the time.", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I think the exchange rate for the cash I withdrew wasn't correct.", "In receiving cash, the wrong exchange rate was used for my transaction.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I tried withdrawing money in another country and the exchange rate was wrong." ]

[ "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "If my card payment isn't working what do I do?", "How do I get my money back for a duplicated charge?", "I think my card is broke?", "I got a fee when paying with my card", "Why isn't my top up showing? Was the money reversed?", "Card payment was declined, do you know why?", "Is there supposed to be a fee for the transfer I made?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "How does tranferring money into my account work?", "I made a deposit of cash and check that has not been added to my balance.", "I transferred my funds, why did it not go through?", "I see a charge for a direct debit that was not me.", "There's an unauthorized direct debit in my app.", "My card isn't working anymore.", "Something's wrong my card won't work.", "How can I transfer money to my account?", "What currencies do you do exchanges for?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "My card was not accepted.", "My accounts been charged a payment for something I didn't make.", "What is this fee for transferring money?", "What do I need to do to correct this failed transfer?", "While I was checking out in the grocery store, I realized I needed cash so I requested some. However, I noticed there was a fee for this transaction. Why did I get charged a fee?", "I want to revert a transaction I did this morning", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I recently transferred money to my account when will it show up?", "explain the interbank exchange rate", "I would like to change to a different currency.", "Why was there an extra charge when I transferred money?", "For what reason would a top up be reverted and returned to my account?", "I transferred money, why was charged for an extra fee?", "Can you tell me what currency I can have?", "Why has transferring money resulted in a charge?", "Where do I go for a refund?", "I was overcharged a pound.", "I tired to get cash in the ATM but it was cancelled", "I want to withdraw money, where can I go?", "Do you deal with EUR?", "I've made a transfer, how long until the money reaches my account?", "How do I add cash to my account?", "Why have I been charged a fee for cash withdrawal?", "I see an unauthorized withdraw.", "I don't understand why I was charged extra for withdrawing money?", "What should I do if I think someone stole my details and used my information to make some transactions?", "I bought something with my card and I was charged a fee", "How can I cancel this transaction?", "I used my card and there was a fee", "Help me. There is a Direct Debit that I didn't make.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "How can I receive money?", "is it possible to cancel transactions?", "What is this cash withdrawal on my statement?", "I see a transfer fee, but to my understand, that should have been free, what happened?", "Why was there a fee with my cash withdrawal?", "Why is there a charge on my account for taking out cash?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Can I have money in more than one currency in my account?", "If my card is trapped in the ATM, what do I do?", "My payment has been cancelled", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Am I charged a fee to transfer funds?", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "I notice that I have a card payment that's been cancelled.", "There's a duplicate charge on my account?", "What was the cause for my card to be declined?", "There is a payment that has not processed.", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I need to know where I can withdraw money.", "When I was transferring money I was charged extra why?", "I haven't received money from a transfer?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Why can't I withdraw cash from this ATM?", "There was a direct debit from my account and I didn't authorise it", "Is it possible for a transaction to be cancelled?", "Is my card broken?", "Do I get charged if I get money?", "Why would the app revert my payment?", "Why was I charged a fee for transferring money", "what is this charge on my card?", "I am seeing in the App a some cash withdrawal that does not belong to me", "How much more do I have to pay to exchange currencies?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "How can I tell if my card payment is reverted?", "Will I be charged for receiving money?", "What can I do about a direct debit transaction on my card that I didn't make?", "I put money into my account for the minimum balance but the application didn't accept.", "Am I getting charged for making a payment?", "Why was money taken for a transfer?", "Payment I did not make.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I was not able to use the ATM to get cash", "If I want to exchange currency, will there be extras?", "I don't recognize this payment", "I see non-received cash in my app.", "Why am I having trouble withdrawing cash?", "What us the fee to transfer money from my bank?", "Do you have a list of exchange rates?", "The App shows a fraudulent payment made on my account.", "My top up may have been reverted", "I have an unknown direct debit payment on my account", "Where is the money I put in the bank?", "What should I do? I topped off but the app reversed it.", "Can you tell me about the exchange fee?", "I could not get money from an ATM", "Why was a fee charged to me for transferring money?", "When I tried to pay in a store my card din't work", "I do not know what this cash withdrawal is", "I only got some of the cash I requested from the ATM", "Why has my card payment been declined?", "How come I got to pay to get my money from the ATM?", "One of my card payments, I don't recognise the name of the merchant.", "I need to exchange a currency - can I do that here?", "I just did a money transaction but its not showing they received it", "I tried to transfer money but it didn't go through", "Why was I blocked from withdrawing from the ATM?", "I am unable to get cash from the ATM", "Do I get charged if i am getting money?" ]

[ "The wrong exchange rate applied to my cash withdrawal.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "The exchange rate is incorrect for my cash withdrawal transaction.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I had the wrong exchange rate applied to some cash I got abroad.", "I think that the exchange rate for the withdrawal of my cash is not right.", "I got cash abroad and the exchange rate applied is wrong", "Can you check the exchange rate on a cash transaction I did overseas", "A wrong exchange rate was applied to a transaction made abroad.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "The cash withdrawal exchange rate is not correct.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I withdrew cash abroad and the exchange rate applied is wrong.", "When I got cash the exchange rate was wrong" ]

[ "how much does a card cost and why do you charge me", "The app says that I got cash in an ATM and I didn't", "Where did my money go? I'm not able to withdraw it from my ATM.", "My app shows a direct debit that isn't mine.", "Why can I not get cash from the ATM?", "I noticed that there is a withdrawal in the app that is not mine.", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "I'd like to make a SEPA transfer to my account, but will I be charged?", "I know there's money in my account, why did my account decline me?", "What is the reason my payment was not accepted?", "What is the fee charged with this card payment?", "I made a payment but the app reverted the payment.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I have a fee showing from last time I used my card.", "Is there a charge for top-ups?", "Can you elaborate on why I have an extra charge just for transferring?", "I see I was charged $1 for a transaction.", "I have a transaction showing multiple times.", "Why can't I withdraw money?", "The terminal I paid at wouldn't take my card. Is something wrong?", "A transfer was not allowed to an account.", "I wasn't able to use my top up card because the money I put on there wasn't there anymore", "I bought something, but the exchange rate looks wrong.", "I purchased something overseas and the incorrect exchange rate was applied.", "For what reason would a top up be reverted and returned to my account?", "I did not receive the correct amount for the exchange rate.", "Will I be charged if someone needs to send me money?", "I usually don't get charged for transfers, why was I this month?", "I have a transaction that shows multiple times.", "I have a cash withdrawal in my statement. Why is that?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "I did not receive my full withdrawal amount", "I am seeing in the App a payment that its not mine", "Will I be charged for transfers?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "I'm really concerned because I only made one transaction, but it's appearing multiple times.", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Why was my request for cash declined?", "How come there is a $1 extra charge on my statement?", "I tried to top up using my card, but now the money just disappeared!", "An extra pound was charged!", "If I top-up by using a trasfer are there charges that applied?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I wasn't allowed to transfer to my account", "I am worried about fees for top up cards?", "I did not ask for the amount of cash that I received.", "what is this charge i didnt do it what can i do", "I don't understand the money transfer process.", "Someone has my card number, freeze my account.", "What do I do if my card was stolen.", "What happens if the ATM doesn't give the right amount of money?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I tried to get cash out of the ATM but it is taking too long", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "I see a direct debit that isn't mine? How can I get my money back?", "An ATM swallowed my credit card!", "Can you please tell me why I was charged an extra fee on my transfer?", "I tried to use my debit card, but the payment did not work.", "How can I cancel this transaction?", "My card is due to expire soon.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "To many charges on my card how do I go about fixing that?", "the card payment exchange rate is wrong", "Will you charge me if I top up by card?", "I accidentally exceeded my PIN tries. Please advise.", "Why is there a payment showing twice?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Help! The app says I took out cash but I didn't!", "A Bank ATM did not give my card back. What do I do now?", "I transferred the wrong amount and would like to cancel the transaction.", "can I be charged for topping up by card", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "I have a strange transaction for £1 on my statement, what is that?", "The ATM machine stole my card.", "Some cash shows up on my app.", "I am seeing an extra fee on my statement what is that for?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "There's a cash withdrawal that didn't make that is showing up.", "I think the rate that was applied to my purchase using foreign currency is wrong. Help!", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "There's a $200 withdrawal on my statement that seems fishy to me.", "what is this extra charge with my purchase?", "Do I have a card PIN?", "Will I have to pay extra to exchange money?", "There is a payment that is not mine in the App.", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "I topped up my card but the money disappeared.", "Can I stop a transaction?", "How do I withdraw money?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "What is this fee for card payment?", "Some cash I didn't get shows in my app", "ATM apparently not working? Couldn't access funds in my account?", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "What is the extra fee that was added when I used the card?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "A payment I made is for a wrong amount can you help me correct the mistake.", "Why do I see an extra fee on my statement?", "is there a foreign currencies charge?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "I need to cancel an incorrect transaction.", "I can't get cash from the ATM!", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "Why won't the ATM let me withdraw money?", "I have been charged an extra fee when buying from your store. Why is this?", "How come there is an extra fee on my statement?", "i tried to withdraw money but was told i didn't have funds", "My card needs to be topped up.", "My cash withdrawal was partly declined", "How can I cancel a transaction to a wrong account?", "I am concerned about the security in my account and would like to make a dispute.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "My app says that I received cash from an ATM and I didn't.", "Can you tell me why my card payment did not work?", "Why did I not get my cash back after I withdrew?" ]

[ "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "When I got cash the exchange rate was wrong", "Help me! When I was abroad, the exchange rate was wrong.", "I got cash abroad and need to check the exchange rate", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I need an accurate exchange rate, when I make my withdrawals.", "I withdrew some cash and the exchange rate seems to be wrong.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "I did not have the right exchange rate applied to my situation of pulling out cash", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "While abroad I got cash, and a wrong exchange rate was applied.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "the exchange rate for my withdrawal is wrong", "I was needing you to see if the exchange rate is correct from when i got cash" ]

[ "I received a transfer in GBP how do I change it to a different currency?", "I don't recognise a card payment", "What currencies can I exchange?", "I was checking my statement and my top-up has been reverted", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I didn't make the direct debit payment on my account.", "The balance on my account wasn't updated after I made a depost.", "exchanging currencies costs what?", "Why does the app revert a payment?", "Where can I find information about where my money came from?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "Why can't the recepient of my money transaction see it?", "I need to see where my money came from.", "When can I expect money to be transferred to my account?", "My top-up was reverted, why did this happen?", "How do I revert a transaction?", "what are the locations i can withdraw money", "Help me. My transfer was declined. How could this happen?", "There's a possibility that my card was compromised.", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Why does a payment show up twice?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Why has my transfer been declined?", "There has been a payment in the App that has not be done by me.", "My latest payment was declined, I was told everything was back to working order. What happened?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "I do not see the money I transferred into this account", "is the a reason why my transfer has failed?", "In my app, a direct debit payment that I didn't do shows up.", "There is an unauthorized fee.", "I transferred some money but it hasn't arrived yet", "What happens if the ATM doesn't give the right amount of money?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "I think my top up may have been reverted, what do I do?", "I see a direct debit transaction that I didn't make.", "What is the formula for your exchange rate?", "Why wasn't my bank balance updated?", "In the app I see a direct debit that I don't recognize.", "Is there currency exchange on this app?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I deposited cash but it isn't showing up in my account", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I transferred money from the US, How long does it take?", "I would like to receive my salary in a different currency. How does that work?", "I want to know your exchange rates.", "I'm supposed to have a refund but it isn't there", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "There's a $200 withdrawal on my statement that seems fishy to me.", "Why is there a charge when I took out money?", "My card payment reverted back, I think.", "How can I see where my money comes from?", "I withdrew cash but it still shows as pending?", "I'm not sure why the card payment didn't work.", "My cheque is taking a while", "Why didn't my transfer get to the recipient?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "I placed a cheque but the funds aren't there", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "why did my account decline a incoming transfer", "Why is my refund missing in my statement?", "I see a transfer fee, but to my understand, that should have been free, what happened?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I need to withdraw money. Where can I do that?", "Who is giving me my money?", "how can i exchange currencies", "My card payment was cancelled.", "To receive money are there charges?", "I should not have been charged a fee for my transfer.", "Is it right that I've been charged for transferring money?", "Can you tell me your exchange rates?", "Will I know which exchange rate I will get?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "My account got charged for taking out cash, why did this happen?", "What kind of currency can I hold money in?", "Explain the payment that was declined!", "I'm not sure why I was charged an extra fee for transferring funds.", "Are you sure when the withdrawal will show?", "I used the wrong account number!", "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.", "I was doing a transfer and received a \"decline\" message.", "My balance was not updated after transferring money.", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Can I hold money in other currencies?", "I haven't received my cash yet.", "I made a mistake this morning when I did a transfer. How do I reverse it?", "How do you exchange currencies", "It seems my top up is reverted?", "How do I claim a refund?", "I made a money transaction but the recipient can't see it", "How is the current exchange rate?", "Your exchange rate is totally wrong for my card payment", "I was charged an extra dollar on my account and would like to know the reason.", "Where can I exchange my money for EUR?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "I see a direct debit payment on my app that I did not do", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Please help me regarding a direct debit in the app that I don't recognize.", "The app said I withdrew cash at an ATM and I didn't", "A duplicated payment was made for something.", "I was supposed to get a refund but I do not see it.", "I see cash withdrawal activity in the app that is not mine.", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "My transfer did not seem to work.", "I tired to deposit some cash into my account but it's not there" ]

[ "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I tried withdrawing money in another country and the exchange rate was wrong.", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "I think the exchange rate for the cash I withdrew wasn't correct.", "I think when I withdrew money when out of country the exchange rate was wrong.", "Why did my exchange rate change?", "what are the exchange rates for getting cash", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "I think the exchange rate for the cash I withdrew was wrong.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Why was the exchange rate different when I withdrew my cash?", "I think the exchange rate for my for my cash withdrawal is wrong", "Is there a fee for exchanging cash?", "My cash withdrawal charged me the wrong exchange rate", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Is there extra fees for making a withdraw in a different country at a cash machine." ]

[ "There is a fraudulent charge on my statement.", "I have a payment that I didn't make.", "Which currencies do you accept for adding money?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "There was a direct debit transaction I have don't think should be there.", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "Is exchanging currencies a feature of the app?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "There is a payment that is not mine in the app. Please advise/", "I have an unauthorized charge.", "i entered my pin in wrong and got it frozen. how many tries do i have", "I'm not sure where this charge came from.", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "Where is the money I topped off with?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Please help my find out why there is an odd direct debit in my records.", "How many currencies can I have?", "Besides USD what other currencies can I have?", "If I wanted to make a change from GBP to AUD what is the process?", "Can you tell me why I was charged extra when I withdrew money?", "How many different currencies can I hold money in?", "What currencies are available for my use in holding and exchange?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "If I exchange currencies frequently, is there a discount?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "If I exchange foreign currency, are there any other charges?", "My refund isn't going fast enough.", "To add money to my account, what currencies can I use?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "I think my card payment was reverted", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Why did I get a fee?", "I tried to get gas but my money was gone!", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I have a cash withdrawal that says it's pending, why?", "Will this app allow me to exchange currencies?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I have an unknown debit charge in my statement, why?", "I don't recall making that payment?", "What currencies do you offer?", "I made a mistake of transferring, can I cancel my previous transfer?", "My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "How can I change the currency I'm exchanging from AUD to GBP?", "What should I do if I think there are unauthorized transactions?", "Can I change the amount I made on a payment that I made to the payment is correct.", "I'm checking the app and I see a payment that's not mine.", "Why did I get less money than I asked for?", "The ATM didn't give me the full requested amount", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "Does it cost me to add cash?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "I didn't withdraw the amount of cash that is showing up in the app.", "Some cash was missing at ATM.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "My cash withdrawal was short.", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "Do you deal with EUR?", "Why am I seeing a direct debit thats not mine?", "Is my card broken? I can't get cash out of the ATM", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Do you accept other currencies besides US Dollars?", "What are my remedies if I think I was charged twice for the same expense?", "I have a payment I didnt make on my account", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Does your app allow currency exchanges between USD and GBP?", "what currencies can i use to add money to my account", "Is there a way to tell where the money came from?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "If I exchange currencies on a frequent basis can I receive a discount?", "The app is showing a cash withdrawal that I didn't make.", "What kind of money can I hold?", "can I transfer my salary if it's in a different currency?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I believe my card has been compromised as there are funds showing that I did not receive.", "Can I exchange USD and GBP from the app?", "Why was my account deducted from a seller when I didn't approve of it?", "Why did I get charged for withdrawing cash?", "Can I top up with cash", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Why was I charged for transferring money?", "Will you tell me how to exchange USD for GBP in the app?", "When considering currency holdings and exchanges, what fiat currencies are supported?", "My app shows cash I didn't get.", "I received the wrong color and size, can I return it?", "Some cash has been withdrawn but I didn't do it.", "Is it possible to change from USD to GBP with your App?", "Where is the money that I transferred.", "My app says that I received cash from an ATM and I didn't.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "If I want to exchange currency, will there be extras?", "Why is there a fee for getting cash?", "My American Express is in my Apple Pay and the top up is failing, why?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "How can I configure what currency my salary is in if it's in GBP?", "There's a possibility that my card was compromised.", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I would like to exchange currencies, how do I go upon it?", "When I got cash I was charged an extra fee! Explain!", "Is exchanging currencies one of your app services?", "My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?", "Are there any hidden extra fees for currency exchanges?", "My product was faulty.", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "There's a cash withdrawal that didn't make that is showing up.", "Help me. My transfer was declined. How could this happen?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "Can I use this app to change dollars into euros?", "If I was travelling abroad, would I be able to hold currencies in euros?" ]

[ "While abroad, I got cash, and the exchange rate applied is wrong.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "I got money overseas and the exchange rate was wrong", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "The exchange rate was messed up from the ATM", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "Why did you give me so little currency?", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "Can the exchange rate change while I am in the process of making a withdrawal?", "I didnt get the correct exchange rate for getting cash", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Rates were applied wrong while using foreign currency at an ATM.", "I exchanged cash when traveling and the rate was incorrect." ]

[ "The app made a mistake and said I made a cash withdrawal.", "to cash withdrawals charge me?", "Can you tell me your exchange rates?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "What currencies can be exchanged in the app?", "An ATM fee was attached to my recent withdrawal.", "There is more than one charge on my account for a transaction.", "on my statement there is a payment that I don't recognise", "Will there be any extra fees if I exchange currencies?", "Please send a new card; the ATM ate mine.", "Is it right that I've been charged for transferring money?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "What factors effect the exchange rate?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "Will you charge me for exchanging foreign currencies?", "How can I trade currencies with this app?", "Is there a way to undo a transaction?", "I would like to change to a different currency.", "What is the strange cash withdrawal on my statement?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "What do I do if the ATM took my card?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "It looks like someone else withdrew cash from my account, can you help?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I'm trying to figure out the current exchange rate.", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "Which currencies will you exchange?", "Can my salary be received and transferred to my current currency in my country?", "Can this app be used to exchange currencies?", "Why am I seeing a transfer fee on my bank statement?", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "How much does it cost to exchange currencies?", "I don't recognize some transactions. Is someone else using it?", "Which ATMs accept this bill of fare ?", "My card is stuck inside the ATM, what am I supposed to do?", "Why did my payment fail?", "What fees are there for adding money using an international card", "Why is my cash request and the amount I received different?", "I received a different amount of cash than what I entered.", "Will this app allow me to exchange currencies?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I was not able to receive the correct amount of cash.", "What currencies do you accept to add money?", "When I travel, can it automatically add money in certain intervals?", "Why do I have a strange payment on my statement?", "Can currencies be exchanged on this app?", "why does the app show a direct debit payment that I did not authorize", "I got this stupid fee after taking cash out, why?", "Why would a merchant revert my payment?", "My top-up was cancelled, could my bank be the problem?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "The amount of cash I received was not the full amount", "lost my card in atm", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "Why does the app revert a payment?", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "What exchange rates do you offer?", "What other currencies are available to change to?", "Could you explain your rules for ATM fees?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "The amount of cash I received was different than what I requested.", "I want to change my pin number from an ATM. Is this possible?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Where'd the rest of my cash go from the ATM", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Which fiat currencies can I use through this app?", "One of my card payments has reverted", "I can't figure out how to change GBP to AUD, what do I do?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "I made a payment but the app reverted the payment.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "There is a suspicious cash withdraw on the account.", "How do you exchange currencies", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "Some of my card payments look different than where I purchased products from. Why is that?", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "My statement shows different transaction times.", "The app says that I got cash in an ATM and I didn't", "Can you tell my why my funds transfer did not work properly?", "Does it cost to exchange currencies with this card?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "There is a weird payment in my statement.", "What should I do if I think someone stole my details and used my information to make some transactions?", "atm would not give me cash", "I think there's been an unauthorized cash withdrawal from my account.", "What do I do if there is a direct debit on my account that shouldn't be there?", "What should I do since my card is trapped in the ATM?", "I might have been charged on my debit statement by fraud.", "Why isn't my top up showing? Was the money reversed?", "How can I configure what currency my salary is in if it's in GBP?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I tried to top up using my card, but now the money just disappeared!", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "I did a transfer and was charged a fee that I shouldn't have been!", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Where did this extra €1 fee on my statement come from?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I did a payment but it was reverted by the app", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "There is a Direct Debit that looks suspicious.", "In my statement there is a payment that is I do not recognize", "There was a direct debit I don't recognize.", "I didn't get all the cash I requested for at the ATM", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "There is a strange payment on my card.", "Why didn't my card payment work?", "I made a payment and it was reverted and wanted to know why?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist." ]

[ "I found the exchange rate for my cash withdrawal is wrong", "The exchange rate was different when I got cash", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "why is the exchange rate for a Foreign ATM different", "the exchange rate was different than expected", "The exchange rate you gave me for my cash withdrawal is wrong", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "I noticed the exchange rate for cash withdrawal isn't right.", "My cash withdrawal charged me the wrong exchange rate", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "I'm unhappy with the exchange rate your cash transactions.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?" ]

[ "May I get my salary paid out in a different currency?", "Why was my card payment reversed?", "The atm won't give my card back!", "My card does not work", "I need to hold money, what currencies can I use?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "What should I do? I topped off but the app reversed it.", "Why did I get a fee from the ATM?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "Can this app exchange American and English currency?", "i entered my pin in wrong and got it frozen. how many tries do i have", "There is a cash withdrawal on my statement that I don't recognize", "Why doesn't the card payment work", "I can't figure out how to change GBP to AUD, what do I do?", "There is a potentially fraudulent direct debit on my account.", "Please help me figure out the reason for the odd withdrawal amount from my account?", "How can I get my money that I didn't get from the ATM?", "Whats types of currency can I exchange?", "Why has my card payment been reverted?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I'm not sure why my card didn't work", "An unauthorized payment is in my app", "The ATM didn't give me the card back!", "My card doesn't work. I can't get cash out at an ATM", "Why did the ATM give me less money than what I requested?", "When I tried to pay in a store my card din't work", "Why did you charge a fee when I withdrew from an ATM?", "In the app I see a direct debit that I don't recognize.", "What's the deal? My card was just denied for top up. Why is it not going through?", "There is a payment I don't recognise!", "I have been charged a fee for getting cash", "I can't get my card out of the ATM", "Can you explain why my transfer was unsuccessful?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Is there a charge or discount if I use a European bank in a top up?", "How do your exchange rates factor in?", "Is it possible to exchange currencies using the app?", "I exchange my currency quite a bit. Do I get an exchange price break?", "Are there any extras for exchanging currency?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "The app says I got cash from an ATM but I didn't", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "The ATM machine would not give my card back", "My ATM got stuck and I'm not sure what to do.", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "I tried to transfer some money and it hasn't done it yet - what's going on?", "I am seeing in the App a some cash withdrawal that its not mine", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I was unable to transfer money from my account.", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "My card isn't working", "Why was my card payment reverted?", "I was charged for a cash withdrawal.", "extra fees on a cash withdrawal, not cool.", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "Can you please tell me why I cant get money from the ATM?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "I was getting cash and can't get my card back.", "My American Express is in my Apple Pay and the top up is failing, why?", "I've tried many times to make a payment, but it's not going through. What's wrong?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "Why was my cash withdrawal declined by the ATM?", "My ATM transaction was cancelled.", "I attempted a transfer, but it failed.", "There is a fraudulent payment!", "I don't recognise a card payment", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "I was not able to use the ATM to get cash", "The ATM cancelled a transaction on me when I was trying to get some cash out.", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "Why was a transaction on my card declined?", "I did a transfer and was charged a fee that I shouldn't have been!", "Why did using an ATM cause me to have an extra fee charged?", "My card isn't working anymore.", "why top up is not working even if I got my American Express in Apple Bay?", "I got charged a fee for transferring money.", "I attempted to get money in cash but it was refused!", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "I tried topping up using my card, but the money is gone?", "Why didn't my payment process", "I tried transferring money to a beneficiary, however, I was unsuccessful.", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "How would I use my money in a different country?", "I put money into my account for the minimum balance but the application didn't accept.", "Is my card broken?", "I want to know your exchange rates.", "There was an extra fee when I was at the ATM. Why?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I didn't receive the amount of cash I requested for the ATM.", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "If I need to cash foreign transfers, how does that work?", "Is exchanging currencies one of your app services?", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "Which forms of currency are accepted?", "I would like to know what exchange rates you use?", "Can I exchange USD and GBP from the app?", "Will you charge me for exchanging foreign currencies?", "There's a payment in the app I don't recognize.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "Does your system support multiple currency.", "on my statement there is a payment that I don't recognise", "I'm not recognizing the card payment.", "The app says that I got cash in an ATM and I didn't", "How come the ATM won't give me my money?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "I tried transferring to an account but it didn't go through. What happened?", "How is this transfer supposed to work? It's not working for me.", "I didn't get the money I transferred", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "If I were to use a European bank card for a top up, will I incur a charge?", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Can I change my currency from USD to EUR?", "I'm not sure why the card payment didn't work." ]

[ "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "I think the exchange rate for the cash I withdrew wasn't correct.", "When I received my cash, the exchange rate was wrong.", "The applied exchange rate is wrong for the cash I got abroad.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I noticed my exchange rate was incorrect when I got cash.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "My cash withdrawal charged me the wrong exchange rate", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I was given the wrong exchange rate when getting cash", "Why did you give me so little currency?", "Why is the exchange rate different than expected on my transaction?", "I think when I withdrew money when out of country the exchange rate was wrong." ]

[ "There is a payment that is not mine in the App.", "Can I change my currency from USD to EUR?", "There is a suspicious cash withdraw on the account.", "Where did your guys exchange rates come from?", "My payment did not go through because the app reverted it", "How can I tell where the money came from?", "Help me. My transfer was declined. How could this happen?", "$1 extra has been charged on my statement, why is that?", "Why did I have to pay extra because I paid with my card?", "I have a strange transaction for £1 on my statement, what is that?", "I tried withdrawing but my cash is not showing up?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "I'm checking the app and I see a payment that's not mine.", "A transaction is repeated several times on my account.", "My address is incorrect on my file.", "I don't think I made this charge on my debit statement.", "My card has been compromised", "Why am I being charged extra when I withdrew money?", "Why was I charged this extra fee while doing a transfer?", "I saw I was charged extra for money I withdrew?", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?", "When I attempted to make a transfer, it failed.", "I transferred some money but the receiver can't pick it up for some reason.", "Can you convert to EUR?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "There was an extra charge when I used my card", "What is the reason my transfer was declined?", "I want to know how many different currencies my money can be in", "Is EUR one of the currencies you deal with?", "I found a direct debit I would like to dispute", "The app says that I got cash in an ATM and I didn't", "Is my card payment reverted?", "Will I be charged for adding money using an international card?", "Why does a payment show up twice?", "How high is the exchange fee?", "Why was there an extra charge because I used my card to pay?", "I see an unauthorized withdraw.", "Why am I having trouble verifying my id?", "there were two of the same charge to my account", "I want to add money but don't know what currencies you accept, can you tell me?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Is there a charge for getting my money?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Which ATMs am I allowed to get money from?", "I tried to use the ATM today but it would not accept my card.", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "There's something wrong on my bill. A transfer fee should never have been added.", "What exactly is the exchange fee?", "I'm trying to take money from my account but its not letting me. Help!", "How does it work when I transfer money into my account?", "Why hasn't my return cleared my account?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "I did a payment but it was reverted by the app", "Why would a card payment be declined?", "My statement shows and extra 1$ that was charged to it and I would like to know why.", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "Is there a way to undo a transaction?", "What's up with the fee for getting cash?", "My transfer was declined. What might the reason be?", "Why isn't my deposit in my account?", "The money I transferred does not show in the balance.", "I think someone else is using my card. There are transactions I didn't make.", "Some cash is showing up in my app that I did not get.", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "I was charged a hidden fee when I paid with card.", "I payed with the card and there was an extra fee?", "Why doesn't my balance reflect my transfer", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I couldn't pay with my card", "I am having a problem with verifying my identity.", "I paid with card and I think there was a fee applied.", "Why am I missing my refund", "Why was one of my transfers declined?", "I tried to make a transfer, but it didn't work.", "The atm wouldn't give out cash", "Is there any cost to change foreign money to local?", "Why was I declined when I tried to get my money?", "Why won't my card work anymore?", "Help me figure out why my transfer was declined", "My card is not working.", "I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?", "Why am I being charged a hidden fee?", "I don't recognize a purchase that was made with my card.", "Why is there a fee for an extra pound in my statement?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "When I travel, what will it cost to switch for my currency?", "Why did I get charged more for using my card?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "I did a payment but the app reverted it", "My payment didn't work and the money is in back in my account.", "Can exchanged be made to EUR?", "What kind of currencies can I use to add money?", "Someone else made a Direct Debit transaction on my account", "Why didn't my transfer get to the recipient?", "It shows that the transfer on my account wasn't allowed.", "There is more than one of the same transaction on my account.", "The money that I have transferred hasn't arrived yet.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "What do I need to do to exchange my money?", "Can I convert currency with the app?", "Why can't I verify my identity?", "I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.", "How can I fix this? There is a double charge on my account.", "Why couldn't I complete a transfer?", "I don't think I made this transaction on my statement", "Why is my debit card being declined when I have money?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "A transaction shows duplicate times.", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "What is this extra fee that I got when I used my card to pay?", "Why have I been charged twice?", "I don't think I made this payment that is showing up", "I was charged extra for a withdrawal", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "How many currencies can I have money in in my account?" ]

[ "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I got money overseas and the exchange rate was wrong", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "what is the correct exchange rate for getting cash", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "When I received my cash; they had my exchange rate incorrect.", "I was charged an incorrect exchange rate for a withdrawal.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I didn't receive the correct exchange rate when I got cash.", "I noticed my exchange rate was incorrect when I got cash.", "I think the exchange rate for the cash I withdrew wasn't correct.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it." ]

[ "Are there ways to transfer money into my account?", "Can you please identify the problem with my bank card?", "My card payment reverted back, I think.", "Help! In the app there is a payment that I don't remember.", "I tried to top up using my card, but now the money just disappeared!", "My cash received does not match what has been requested", "If I make a mistake can I cancel the transaction?", "I don't understand where this debit came from and want it removed.", "I tried to use my debit card, but the payment did not work.", "I visited the ATM but got less money than what I requested. Why?", "The app is showing an ATM withdrawl that I didn't make.", "how much does it cost to add money to my card", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "There is an extra 1£ charge on my app. Why did it charge me extra?", "Why am I being charged twice fro a restaurant?", "Why does a payment show up twice?", "Which locations can I withdraw money from?", "My ATM card isn't working for a withdrawl", "my card payment has been declined, do you know why?", "What reasons would cause my card payment to be cancelled?", "I need to stop a transaction that I made.", "The ATM didn't give me the the withdraw amount requested.", "My card payment failed.", "My card is due to expire", "I'd like to make a SEPA transfer to my account, but will I be charged?", "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?", "Does topping up my card have a fee?", "I believe that my card has been stolen!", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "Do I need to pay more for exchanging currencies?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "What is the cost of a transfer?", "The expiration date of my card is approaching .", "Why could I not get cash?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "Where did the €1 fee in my statement come from", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I need assistance addressing a direct debit that I did not do myself.", "I didn't get my card back from the ATM.", "Is their a fee for top ups?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Can i cancel a charge?", "Why can I not take out cash?", "What ATMs can I withdraw money from?", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "the app reverted my payment", "There is an error, the app says I made an ATM withdrawal and I didn't.", "Why are you charging me a transfer fee?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I think something went wrong, I didn't get the right amount.", "The app is saying I made a withdrawl but I didn't.", "Is there a fee for topping up", "My transaction is showing several times.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "The exchange rate is incorrect for something I bought", "I am asking to end my account.", "I want to cancel the transaction I made earlier", "The ATM would not give me cash,why?", "When exchanging currencies, is there an extra fee?", "I have transactions that I don't recognize - I think someone is using my card.", "I have a card payment I didn't make", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "I found a direct debit I would like to dispute", "My money didnt go through after I transferred.", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I think my card payment has been stopped", "I have been charged an extra fee when buying from your store. Why is this?", "What is the exchange fee?", "Do you charge a fee for adding money in USD?", "What was the cause for my card to be declined?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "What could the reason be that my payment card was declined?", "I was charged twice for a few things this week when I only bought one. What do I do?", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "Do you know when the withdrawal will show?", "Why are my withdrawals suddenly being declined?", "My purchase used the wrong exchange rate", "My money is all gone. What ways are okay to add money to my account?", "Why are there additional fees for transfers?", "I see that I have been charged multiple times for the same transaction.", "My statement shows charges for things I never purchased. Were my account details stolen?", "Are there fees for top ups?", "I received less cash than the amount I specified in the ATM.", "Why wouldn't my withdrawal go through?", "Is there a way to get around fees", "Will I be charged for topping up my account using a bank transfer?", "Some cash has been withdrawn but I didn't do it.", "I think I was double charged", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "Why was my withdrawal declined", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "Why is my money gone right when I attempted to top up", "I am seeing in the App a some cash withdrawal that its not mine", "I have a transaction showing up multiple times.", "How do I reverse a transaction on my account?", "I topped up my card but the money disappeared.", "Why was I charged a higher exchange rate when I bought something abroad?", "Why was I declined getting cash?", "I am trying to transfer money and something is going wrong.", "My card is almost going to expire.", "I am confused about your fee structure and was disappointed to see a fee for my transfer.", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "My ATM transaction was cancelled.", "My ATM withdrawal was cancelled", "When topping up by transfer, will I be charged?", "I don't recognize this payment", "Where is the cash I deposited?", "I couldnt transfer money from my account.", "Card payment didn't go through.", "Please help my find out why there is an odd direct debit in my records.", "You did not give me the correct exchange rate for an item that I bought.", "I am worried about fees for top up cards?", "I did a money transaction and dont have a receipt", "Will I be charged a fee for exchanging foreign currencies?", "The ATM didn't give me what I asked for but my balance says it did", "I got less cash than what I specified at the ATM.", "How do I freeze my bank card, as there has been a strange withdrawal?" ]

[ "A wrong exchange rate was applied to a transaction made abroad.", "I think the exchange rate for the cash I withdrew wasn't correct.", "I used an ATM in a foreign currency but the rate applied is wrong!", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "Why did I only receive this much currency?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I believe my exchange rate is incorrect", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "I got money overseas and the exchange rate was wrong", "Is there a fee associated with using foreign exchange ATMs?", "You applied the wrong exchange rate while I was traveling outside the country.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!" ]

[ "There is a suspicious cash withdraw on the account.", "What do I do if an ATM \"stole\" my card?", "How can I get my money back for a payment i didnt make", "I made a cash deposit to my account but it is not there", "What do I do about a debit on my account that I didn't make?", "what is source of my money", "I am waiting for a payment to go through.", "My card payment has failed.", "Can I exchange currencies?", "I had a problem with my card payment, can you help?", "What do I need to do to correct this failed transfer?", "Why was I unable to finish this transfer?", "Is there a reason my transfer failed?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "What is the best way to exchange currency between USD and GBP using your app?", "I need to transfer money into my account, how do I go about doing this?", "What currencies can I not hold many in, if so what are they?", "What do I need to do to transfer money into my account?", "How can I get my card out of the ATM?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "Why has my transfer failed?", "In my statement there is a payment that is I do not recognize", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "why wont my american express work to add money", "I would like to transfer money into my account.", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "I tried to make a withdrawal from the ATM, but it was cancelled.", "Why did the ATM cancel my transaction", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "I have a card payment that I don't recognize. What should I do?", "Is there a charge for receiving money?", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "there is money in my account that i didnt put there", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "The recipient can not locate funds.", "What does it mean to have a pending cash withdrawal?", "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.", "My cash withdrawal was declined. Why?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "The exchange rate for my card payment doesn't seem right.", "i need a refund from you because the merchant is refusing, can you do that?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I tried using my card today and it's not working, can you help me?", "Why won't my transfer to another account work?", "I made a money transaction but the recipient can't see it", "Why can't I complete the transfer?", "My refund isn't going fast enough.", "I need a refund?", "My money didnt go through after I transferred.", "Where is the closest ATM I can use?", "Why did my transfer not go through?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "My disposable card seems not to be working am I doing something wrong?", "I've made a transfer, how long until the money reaches my account?", "Can you provide a reason as to why my transfer did not work?", "I bought something and want the money refunded can I get some help with that?", "I'm out of money, can I add money with my bank?", "Why would my card payment not work?", "What do I do if my card is not working?", "Why was I charged extra on my last UK pound to Russian ruble exchange?", "What card or currency can I use to pay?", "i tried to make a transfer to a beneficiary and it didn't go through", "I transferred some money but it is not here yet", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "I don't think I made this payment that is showing up", "Why is top up not working if I use my American express with my apple pay?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "My card shows a cash withdrawal I don't recognize.", "I received a transfer in GBP how do I change it to a different currency?", "I made a check deposit but the cash hasn't arrived in my account yet.", "I tried to do a transfer and it hasn't worked!", "Why didn't my transfer complete?", "how come when i asked for 100 it only gave me 20.00 in the app", "How long with my cash withdrawal stay pending for?", "Cash withdrawal has been pending, why is it so?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "Why isn't my payment showing?", "Help me. My card doesn't work.", "I'm supposed to have a refund but it isn't there", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Something's wrong my card won't work.", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "My card doesn't work.", "Is it possible for me to top up with cash?", "I can't figure out how to change GBP to AUD, what do I do?", "my money, where is it coming from?", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "The app says I made a cash withdrawal that I didn't make", "The ATM won't give back my card", "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?", "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?", "Why am I being charged the wrong currency exchange when I purchased something abroad?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "my atm transaction was wrong", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "The ATM wouldn't let me have my money.", "Where can I find an ATM?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "I need to transfer money into my account, HOW?", "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?", "My ATM transaction was unsuccessful.", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "What may be the reason that my transfer did not go through?", "My app shows some cash I didn't get.", "I just finished sending money, but it's not logging on the recipient side.", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "My payment for my card is not working" ]

[ "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "I think that the exchange rate for the withdrawal of my cash is not right.", "The cash withdrawal exchange rate is not correct.", "My cash withdrawal charged me the wrong exchange rate", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I feel like too much money was taken during my currency exchange.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "you got the exchange rate wrong for my cash withdrawal", "The wrong exchange rate was applied to me while pulling out cash.", "When I got cash I believe that the exchange rate was wrong", "I withdrew cash abroad and the exchange rate applied is wrong." ]

[ "What is the reason my payment was not accepted?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Why did the ATM swallow my card?", "Why wouldn't the ATM give me my money?", "Will I be charged for topping up my account using a bank transfer?", "There is an extra $1 charge on my statement, why is that?", "Is there a charge for top-ups?", "My card got trapped inside an ATM, what should I do?", "My card payment was not successful.", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Some cash was withdrawn in the app, but I did not do it.", "I see random purchases to my account, was it hacked?", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "How come there is a $1 extra charge on my statement?", "I think my child used my card while I wasn't home.", "Is there an amount limit to my top-up?", "My top up may have been reverted", "My wallet was taken and I see that someone is using my card! Please help me!", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "When I purchased a product in another country the currency exchange was incorrect.", "The payment for the card did not go through", "If I make a top-up are there charges applied?", "The exchange rate is incorrect for something I bought", "What ATMs can I use my card?", "My ATM withdrawal was cancelled", "When will my money be in my account?", "Why was my cash withdrawal declined by the ATM?", "I have been charged an extra pound!", "What should I do if my card is stolen?", "What do I do when a charge has been made that I did not make?", "How can I top up with cash?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "Is there a way to undo a transaction?", "Can you please explain why I was charged an extra fee for my transfer?", "I have lost my credit card in the ATM!", "I found a direct debit I would like to dispute", "I don't know what this Direct Debit payment on my account is for.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "There's a payment in the app I don't recognize.", "My cash deposit isn't in my account. What happened?", "I tried to top up using my card, but now the money just disappeared!", "My rate of exchange was wrong.", "I want to use cash to top up.", "I got charged in double and want a refund", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "My cash withdrawal was short.", "My app says I withdraw money from my account from an ATM.", "What fees are charged when I top up", "How do I stop fraud to my account?", "Where should I withdraw money from?", "If I make a mistake can I cancel the transaction?", "I tried to top up and suddenly my money disappeared", "A false direct debit payment is showing in my app", "I have a charge I did not make.", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "Is it on purpose that my payment has been returned to my account?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "My account shows a direct debit charge that I have never seen before", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Will I be charged for a top off transfer?", "I checked the app and there is a payment that I don't recognize.", "Someone I don't know has used my card without permission.", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "What should I do if I think that someone else may be using my card.", "Why is there a fee for an extra pound in my statement?", "I think something went wrong, I didn't get the right amount.", "I didn't receive the amount of cash I requested for the ATM.", "Why was I charged an extra fee when doing a transfer?", "Why was I charged this extra fee while doing a transfer?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Why am I seeing a transfer fee?", "I am using the app, and I see cash withdrawals that I did not authorize.", "My card is about to expire.", "I visited the ATM but got less money than what I requested. Why?", "There is an ATM withdrawl in the app I don't recognize.", "The money is still in my account even though I already paid -- I don't understand what happened.", "There's a direct debit I wish to dispute", "I made a card payment but it didn't work. Why not?", "I think there has been a mistake with my transfer", "I bought something, but the exchange rate looks wrong.", "Why was I declined getting cash?", "Why is there a fee associated with card use?", "The expiration date of my card is approaching .", "There's something wrong on my bill. A transfer fee should never have been added.", "Will I be charged for topping up by card?", "I am unable to use my card for some reason.", "There is a payment that I made that hasn't gone through yet.", "When I bought something abroad, the exchange rate was wrong.", "I hate this ATM, it charged me an extra fee, Why did it charge?", "I don't recognise a card payment", "How do you fix my card payment?", "What was the cause for my card to be declined?", "My card payment did not go through.", "The cash I tried to draw from the ATM was not approved.", "There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.", "how long til my cash out goes through?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "I did a bank transfer and my balance isn't current.", "Is the 1 pound charge I can see an error or an incorrect entry?", "What do I do if my card is stolen?", "Why were there additional charges when transferring?", "Why is there an additional fee showing on the statement I received?", "Is there a reason why my card was declined when I attempted to withdraw money?", "What do I do if someone used my card without my permission?", "why was i charged a fee to transfer", "why wouldnt the atm give me money", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "My cash withdrawal was partly declined", "How do I reverse a transaction on my account?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "I did a payment but it was reverted by the app", "Where did my money go? I'm not able to withdraw it from my ATM.", "I wasn't applied the correct exchange rate for an item I bought", "Why was I not able to take cash from the ATM?", "I made a mistake and need to cancel a transaction", "Why was I not able to get cash from the ATM?", "Why did you charge me extra?", "How do I withdraw money?" ]

[ "The exchange rate you gave me for my cash withdrawal is wrong", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "On my last trip, I received the incorrect exchange rate.", "I need an accurate exchange rate, when I make my withdrawals.", "My exchange rate is wrong when I get cash.", "I withdrew some cash and the exchange rate seems to be wrong.", "how come my withdrawal rate is wrong for my cash withdrawal", "I noticed the exchange rate for cash withdrawal isn't right.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "The wrong exchange rate was applied to me while pulling out cash.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "Whats wrong with my currency exchange?", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "My rate is not right when I used my card in a different country's money." ]

[ "Was my transaction reverted with my card?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "If I was travelling abroad, would I be able to hold currencies in euros?", "Can you tell me if I can hold money in several currencies?", "There is random cash in my account.", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "My balance is not right. It has not been updated for the cash or cheque deposit.", "Why was my card payment reverted?", "Is it right that I've been charged for transferring money?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Can this app be used to exchange currencies?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I was charged a fee when making this transfer, and I don't think I should have been!", "Is there a money transfer fee?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "I noticed a different charge while I was taking my money out.", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "Help! I think someone has made a cash withdrawal with my card!", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "my card was frozen due to putting in the wrong pin too much. how many tries do i have", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I would like to exchange currencies, how do I go upon it?", "Why do I have a strange payment on my statement?", "Why is there a cash withdrawal I didn't make?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "How many different currencies can I hold money in?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Why am I being charged for withdrawing cash but haven't in the past?", "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "I had an unexpected fee", "I transferred the wrong amount and would like to cancel the transaction.", "Which country's currency do you support?", "I did not get all the cash at ATM.", "I did not get as much cash as I requested at the ATM.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Why was I declined from getting cash?", "Why did my cash get charged a fee that should not be there.", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "Payment I did not make.", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "The ATM did not give me as much cash as I requested.", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "How much will I be charged for a cross-currency exchange?", "I transferred some money and it didint arrive", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I'm checking the app and I see a payment that's not mine.", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "If I need to top up with cash where should I look?", "There is a suspicious cash withdraw on the account.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "Why was my transaction not approved?", "I might need AUD instead of GBP, how to change?", "Do you know why my card payment was reverted?", "I got my American Express in Apple Pay, why is top up not working on my device?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Will this app allow me to exchange currencies?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "I received a fee I should not have.", "I withdrew cash and was charged", "Will I get charged fees when I add money with an international card?", "Where can I exchange my money for EUR?", "What does it mean if my payment was reverted?", "My card payment was reverted, why?", "Is it possible to exchange currencies on the app?", "I want to add money but don't know what currencies you accept, can you tell me?", "How can I tell where the money came from?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "There is unexpected money in my account.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "My card payment might have been reverted.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I tried to top up, but the funds show up as pending. I thought it was instant?", "Where is the cash I deposited?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "Hey there's a fee for a transfer on my account. Why?!", "Can I have a discount if I exchange currency often?", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "For some reason my card payment didn't work", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "Will there be extra charges regarding to adding money into my international card?", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I did not receive all of my cash back", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "Is there a reason my cash withdrawal was declined?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Can I see where my money came from?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Does the app allowing exchanges between USD and GBP", "What commission do you take for currency exchage?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "There was a limited amount of money available at the time of my transaction.", "Do you charge a fee for adding money in USD?", "I need to hold money, what currencies can I use?", "Is this app capable of exchanging currencies?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Why does my money come from?", "What is the base of the exchange rates?" ]

[ "Why did I only receive this much currency?", "The exchange rate you gave me for my cash withdrawal is wrong", "I was given the wrong exchange rate when getting cash", "I think the exchange rate for the cash I withdrew wasn't correct.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I think the exchange rate for my for my cash withdrawal is wrong", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "the exchange rate was different than expected", "Rates were applied wrong while using foreign currency at an ATM.", "I took out a foreign currency and the exchange rate is wrong.", "An overseas cash transfer did not work correctly", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "There was an error in exchange rate for my cash withdrawal", "When I got cash the exchange rate was wrong", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "Why did my exchange rate change?" ]

[ "My disposable virtual card was rejected by the merchant, please help?", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "Why am I not able to get cash from the ATM?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "Can you change my currency to EUR?", "I need to top up, but I have to use an international card. Is there a cost for that?", "Is there a way I can get my ATM card back from the machine?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "If I wanted to make a change from GBP to AUD what is the process?", "The amount of cash I received was incorrect", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Are there any discounts in exchanging currencies frequently?", "I believe there is a mistake because a payment I didn't make shows in my app.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "There is a payment in the App that is not mine.", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "Can I withdraw money from another bank and transfer it into my empty account?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Why did using an ATM cause me to have an extra fee charged?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "There is a Direct Debit that looks suspicious.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "What is the reason for this fee I got after a simple cash withdrawal?", "The ATM didn't give me the amount I asked for", "The ATM won't let me take out cash", "What fiat currencies do you support?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "My card is stuck inside the ATM, what am I supposed to do?", "What is the strange cash withdrawal on my statement?", "Do you support any currency?", "Could you explain your rules for ATM fees?", "what happened to the money after i put in the wrong info and it got declined", "Can I exchange from USD to GBP?", "Which ATMs accept this placard ?", "How many different currencies can I hold money in?", "A false direct debit payment is showing in my app", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "If I exchange currencies on a regular basis, is there a discount?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Is there a fee to top up a US card using a debit or credit card?", "Someone made a mistake on my money transfer because I was charged extra fees.", "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!", "I got a strange fee when I used the ATM.", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "ATMs, which ones will accept this card?", "Currency exchanges have any extra fees?", "Unable to use my American Express with Apple Pay to top up my account", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "Where's the money that got charged to my card? It's not showing up in my account balance", "Are there any extra fees for adding money into the international card?", "Why isn't the transferred money there?", "What is the exchange fee that is charged?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Do you offer a discount for those who perform frequent currency exchanges?", "Needed gas, been delayed for half an hour.Please fix it!", "Am I allowed to hold money in multiple currencies?", "My card was confiscated by an ATM. How do I get my card back?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What steps do I need to take to exchange currencies?", "Where did this extra €1 fee on my statement come from?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "What commission do you take for currency exchage?", "How long does it typically take for a pending ATM withdrawal to clear?", "i have been trying to add money with apple pay but it wont work, why?", "why couldn't I get cash in the ATM?", "I do not need GBP, I need AUD, how do I convert it?", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Does a discount apply if I exchange currencies frequently?", "why cant you just refund me instead of a merchant", "What kind of cards an currency do you support?", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "Can I use any currency to add money?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "Does the fee for exchange change?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "What happens if my card is stuck in the ATM?", "How can you transfer my salary to my correct currency?", "Is there a charge for using an European bank card for top up?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "What flat currencies do you use for holding and exchanges.", "Whats types of currency can I exchange?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "Why would the app revert my payment?", "Do I get a discount if I exchange currencies a lot?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Why can't I buy cryptocurrency on the app?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "atm would not give me cash", "There is a direct debit that's not mine.", "Please help. There is a payment in the app that isn't mine.", "What is accepted in regards to cards and currencies?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "I need to get some Euros for my holiday. Am I able to exchange some of my money?", "There is a suspicious cash withdraw on the account.", "Will you help me unblock my pin after putting in the wrong pin too many times?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay" ]

[ "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "When I got cash I believe that the exchange rate was wrong", "The exchange rate for the money I took out in a foreign country is wrong.", "I thought I was going to receive more currency?", "I don't think the exchange rate was right.", "The wrong exchange rate applied to my cash withdrawal.", "My cash withdrawal charged me the wrong exchange rate", "The exchange rate for me was wrong when I was abroad.", "I did not get the right amount of money when I used a different country's currency.", "The exchange rate for my cash withdrawal was incorrect", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "The exchange rate you gave me for my cash withdrawal is wrong", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "When I got cash, the exchange rate applied was wrong.", "I withdrew cash abroad and the exchange rate applied is wrong.", "The applied exchange rate is wrong for the cash I got abroad." ]

[ "Do you accept Mastercard?", "I tried topping up using my card, but the money is gone?", "If I started the Bank transfer from Europe, how long will the process take to complete?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?", "What should I do about a direct debit that I did not set up?", "What is the fee to receive money?", "How far is the closest ATM from me?", "Transferring money using credit card", "I withdrew cash and was charged. Why?", "I want to exchange USD and GBP with the app", "My card won't let me withdraw money.", "I don't know if I made this payment on my card.", "Where is a ATM that accepts Mastercard?", "I want to change my PIN - do I need to be in a bank?", "I didn't withdraw cash but I see that transaction on my app", "How can I use my American Express to add money into my account?", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "Is it possible to cancel a transaction?", "What am I being charged an extra pound when I haven't bought something worth that much?", "Tell me which cards and what currency is supported.", "Is exchanging currencies a feature of the app?", "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "What is the fee if I use a European bank for a top up?", "I have a payment in my statement that is off", "My payment has an incorrect exchange rate.", "Do I need to establish I am paid in GBP before a transfer?", "There was a direct debit transaction I have don't think should be there.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "My cash deposit isn't in my account. What happened?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How can I change USD to GBP?", "If I live outside of the UK am I still eligible for a card?", "What cards and currencies will suffice?", "What's the foreign exchange rate I will receive?", "There is a payment in the app I did not make", "Can I use my card anywhere?", "Can I trace where my funds came from?", "There is a pending transaction on my account, what does this mean?", "Is my pending cash withdrawal processed?", "I requested money from the ATM and it didn't give me as much as I requested.", "I don't know what this Direct Debit payment on my account is for.", "How many days until the money will be in my account?", "When will my cash withdrawal show/", "i didnt make these transactions, i think my card details might be stolen", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Is GBP a supported currency?", "I see an unfamiliar payment on my statement.", "Do you happen to do exchanges of EUR?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "Can I do a SWIFT transfer?", "I need to know which flat currencies are supported by you.", "How do I pay by check?", "Am I able to do a SWIFT transfer?", "What options do I have in regards to payment?", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "Can I set up an automatic top-up for travel.", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "What should I do if the atm eats my card?", "I live in the EU - can I get a card?", "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "Will I be charged if someone needs to send me money?", "Will you charge me for exchanging foreign currencies?", "Where are the locations of ATMs that accept this card?", "places i can use the card", "My card is needed soon", "What are the ATMs that will accept this card?", "I need to know the process to transfer money into my account.", "There is a payment I don't recognize", "can i add funds with a card from the united states", "I am wanting to refill my card, is there a charge?", "Can I cancel a transaction?", "What do I do? The ATM took my card!", "What does it mean when a cash withdrawal is pending?", "Why is my cash deposit not in my account?", "I see cash in my app but I did not get it.", "Can I change my pin at ATMs? If so, what ones?", "What is my source of funds?", "how do you get exchange rates", "I don't know why my card payment did not work", "How do I change currencies to euros?", "where is my unknown payment from?", "I would like to see the source of my money.", "How can I find the source for my available funds and money?", "Can you give me a visa?", "I can't transfer money from my account.", "Why was money taken for a transfer?", "my cash withdrawal is pending, why?", "There's been a transaction to the wrong account.", "What was the extra charge for withdrawing money?", "My cash withdrawal isnt showing on my account", "How can I see where my money comes from?", "I am not seeing recent cash withdrawal on my account.", "How much would it cost me for a bank transfer to top up my account?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "Is there an allowance on cards?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "What should I do if I think someone stole my details and used my information to make some transactions?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "How can I transfer money using my credit card?", "There is a strange payment on my card.", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "I can't figure out how to change GBP to AUD, what do I do?", "I have an outgoing transaction", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "Should I be seeing a fee applied for my money transfer?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Will this card work at any ATM?", "I was wondering if there were any discounts offered for frequent currency exchanges?", "I did not make a cash withdrawal that is on my statement", "In what places can I use my card?", "Is there a reason why my card was declined when I attempted to withdraw money?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "I withdrew some cash, when is it going to show?", "How do I go forth with bank transfers for top up accounts?", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright." ]

[ "what is going on with my cash withdrawal? the exchange rate is wrong", "The conversion rate on the ATM that I used with foreign currency was wrong.", "The exchange rate is incorrect for my cash withdrawal transaction.", "My cash withdrawal charged me the wrong exchange rate", "I got cash abroad and need to check the exchange rate", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "The rate of exchange for my cash withdrawal is wrong.", "The applied exchange rate is wrong for the cash I got abroad.", "Can you check the exchange rate on a cash transaction I did overseas", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "The ATM I used for foreign currency provided the wrong exchange rate.", "The wrong exchange rate was used for my cash withdrawal", "how come when i got cash the exchange rate was different than it should be" ]

[ "Can you let me know why my cash withdrawal is still pending?", "Why would the app revert my payment?", "What is this strange payment in my account?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Can I use your app to exchange USD for GBP?", "Why isn't my top up working using my saved American Express in ApplePay?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "Why do I have a pending cash withdrawal?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Can you tell me if I can hold money in several currencies?", "on my statement there is a payment that I don't recognise", "My statement shows a strange direct debit.", "There is a weird payment in my statement.", "Why am I being charged extra when I withdrew money?", "How much does currency exchange cost?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Why is the pending status on my cash withdrawal taking so long?", "Where can I do a cash withdrawal?", "I didn't get the money I transferred", "I have a cash withdrawal in my statement. Why is that?", "Is it okay to hold money in multiple currencies?", "Is there a problem with receiving my salary in GBP?", "How are exchange rates determined?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "How do the foreign exchange rates work?", "Can I use this app to exchange currencies?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "what is the cost for exchanging currencies?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "How are currencies exchanged?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "The wrong account was used during a transaction.", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "Can I do a bank transfer to put additional money in my account because I am out of money?", "I've made a bank transfer but the money doesn't seem to be in my account.", "There are strange transactions on my account. What should I do if I think someone stole my details?", "I put money in my account a week ago but its still not there, what is happening?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "How do you decide what the exchange rates are?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "What other currencies can I hang onto?", "The ATM didn't give me enough money.", "I would like to know what your exchange rates are.", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "Where can I get my currencies exchanged?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "How can I receive my salary with a different currency?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Do you deal with EUR?", "I found a transfer fee - is that correct?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "i tried to withdraw money but was told i didn't have funds", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "My refund isn't going fast enough.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Why is there a direct debit fee in the App when I didn't do it?", "I don't think my transfer wen through. Why?", "Why did I get charged for a withdrawal?", "Something went wrong, I was charged an extra pound?", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "I wondered if multiple currencies is okay?", "Why doesn't it work when I use American Express to try to add money to my account?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "Is it possible that my card payment was reverted?", "How do I convert currencies with the app?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I need to know what your exchange rates are.", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "Why didn't I get the amount I requested at the ATM?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Why was my ATM withdrawal cancelled?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "What factors effect the exchange rate?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "What currencies do you accept for adding money to my account?", "For what reason would a top up be reverted and returned to my account?", "Is there an extra charge to exchange different currencies?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "I need to know your exchange rates.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "is there a foreign currencies charge?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Why was my transfer stopped ?", "Where is the money I topped off with?", "Does this app have the same exchange rate as third parties?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "How long with my cash withdrawal stay pending for?", "I accidentally made a payment to a wrong account. What should I do?", "where has my transferred money gone?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "I got my American Express in Apple Pay, why is top up not working in my country?", "I asked for cash but I did not receive all the funds", "Can this convert money?", "Is there a way to see my money's source?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "I need my payment in another currency", "How do I go forth on holding money in multiple currencies?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I need to hold money, what currencies can I use?", "Is currency exchange possible?", "What happened to the money that I deposited?", "why do your exchange rates change", "I just did a transfer, but don't see the money in my account. What's up?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments." ]

[ "There was an error in exchange rate for my cash withdrawal", "The exchange rate for case abroad is applied wrong.", "I think the bank made a mistake on the exchange rates", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "The wrong exchange rate was applied to me while pulling out cash.", "I'm unhappy with the exchange rate your cash transactions.", "Why is the exchange rate different than expected on my transaction?", "I took out a foreign currency and the exchange rate is wrong.", "The exchange rate was wrong in the foreign country I got cash in.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "I think the exchange rate for the cash I withdrew was wrong.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "The exchange rate is incorrect for my cash withdrawal transaction.", "The cash withdrawal exchange rate is not correct.", "the exchange rate was different than expected", "Whats wrong with my currency exchange?" ]

[ "Why was a fee changed for my transfer?", "There is a weird payment in my statement.", "I have foreign currency i would like to change how much will it cost me?", "I have an odd payment in my statement", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "I withdrew some cash, when is it going to show?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "I see a direct debit transaction in the app that is not mine", "How can I configure what currency my salary is in if it's in GBP?", "What is your opinion on the exchange rate?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "What should I do if I think someone stole my details and used my information to make some transactions?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "Is my fiat currency supported for both hold and exchange?", "Is there a fee for exchanging foreign currencies?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Where did my money come from?", "Is there a charge for exchanging foreign currencies?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Am I allowed to use different currencies?", "what are exchange rates based on", "I got my American Express in Apple Pay, why is top up not working in my country?", "I made a transaction but did it to the wrong account.", "What currencies do you accept for adding money to my account?", "Can I use this app to change money?", "Which ATM's can I use to make a withdrawal?", "Is the system down? I've been trying to do a transfer and have failed?", "Are there any hidden extra fees for currency exchanges?", "Why does my money come from?", "If I receive foreign currencies, am I able to exchange them on the app?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I need AUD not GBP, how do I change it?", "How can I exchange currencies in the app?", "How are the exchange rates for transfers calculated?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "Will it be possible to change from USD to GBP with this App?", "How do I exchange currencies with this", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "Why i'm I being charged an extra pound", "How can I change currency type?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I'm checking the app and I see a payment that's not mine.", "Is there a way to revert a transaction?", "How do I use the app to exchange currencies?", "I bought something and returned it and the money from the return isn't in my account.", "Is there places where I can't withdraw money?", "What is the system for determining the exchange rate?", "How do I transfer cash my into my account?", "I need to know your exchange rates.", "If I exchange currencies on a regular basis, is there a discount?", "I tried to withdraw $100 but only got $20. What happened?", "Why did the bank reject my transfer?", "Where is the cash I deposited?", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "How much is the charge for a foreign currency exchange?", "Why am I being charged for getting cash?", "I believe my money did not go through with my top up, was there a problem on your end?", "What does it mean if my payment was reverted?", "Can I exchange currencies usign this app?", "Why would a merchant revert my payment?", "I am from X but am traveling to Y - how do I get currency for Y?", "Why was I charged for getting cash?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Why was I declined getting cash?", "Why isn't my balance updating after depositing cheques and cash.", "There is an unauthorized fee.", "How do I know what exchange rate I will get?", "What is the reason for my card payment to be reverted?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "If I see a payment in the app that I don't recognize, what should I do?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "If I need to top up with cash where should I look?", "I made a mistake when making my last transfer, please cancel before it goes thru.", "Why didn;t my payment work", "Why was my transfer stopped ?", "I accidentally made a transaction to the wrong account.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Is it possible for me to top up with cash?", "My cash withdrawal was partly declined", "So, my transfer is showing as pending, when will it actually go through?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Why won't the ATM let me withdraw money?", "where do I go to top up with cash?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Does your app allow currency exchanges between USD and GBP?", "I tried to withdraw cash and got declined, why is that?", "How to receive transfers from my employer when I get paid in GBP?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "I made a mistake when I did a transfer so now what can I do to fix that?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Why did I not get my cash back after I withdrew?", "Help me. There is a Direct Debit that I didn't make.", "Can I use this app to exchange currencies?", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "My payment has not been accepted.", "Please help my find out why there is an odd direct debit in my records.", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "I'm trying to figure out the current exchange rate.", "I tried to transfer some money and it hasn't done it yet - what's going on?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "There is a payment that has not processed.", "What happens if the ATM doesn't give the right amount of money?", "What if I need to use GBP instead of USD?", "Why could I not get cash?", "Which currencies will you exchange?", "Can I exchange currencies with this app?", "there is a transaction on my account that i didnt make", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Where is the money that I asked for? I asked for more than I got!" ]

[ "I was charged an incorrect exchange rate for a withdrawal.", "I didnt get the correct exchange rate for getting cash", "I found the exchange rate for my cash withdrawal is wrong", "Can the exchange rate change while I am in the process of making a withdrawal?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I believe I got a wrong exchange rate when I got cash.", "I had the wrong exchange rate applied to some cash I got abroad.", "I don't think the exchange rate was right.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "When I received my cash; they had my exchange rate incorrect.", "I got money overseas and the exchange rate was wrong", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?" ]

[ "Can I make a contactless payments?", "where are the transfers originating", "are there any exchange fees", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Why wouldn't the ATM give me my money?", "I have a payment in my statement that is off", "Do I have to change my PIN at a bank?", "At what cash machines can I change my PIN?", "The cash I got at the ATM is still in my account.", "Why is there a fee on my money transfer?", "What countries do your accounts send and receive to?", "Is it acceptable to use either Visa or Mastercard?", "What do I do if my card has been lost or stolen?", "is it ok if i use both visa and mastercard", "What kind of security protects my money?", "How can I add money automatically?", "If i'm not in the UK, can I still get a card?", "I transferred money and was charged and want to know why.", "how much is it to exchange currency", "A Bank ATM did not give my card back. What do I do now?", "My transfer was wrong, are you able to stop it before it goes through please?", "I would like to know why a withdraw I made for some cash shows up as pending.", "Can I use my card anywhere I want?", "I purchased something overseas and the incorrect exchange rate was applied.", "Currency exchanges have any extra fees?", "Questionable transactions on my account.", "I'm not in the UK, is it possible for me to still get a card?", "Can I get a spare card for someone else to use?", "Who do I talk to about the ATM swallowing my card?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "Use credit card to transfer money", "What should I do with my atm that got stuck?", "The amount of money I pushed at the atm machine did not come out of the machine.", "Can I use this app for any currency?", "Can i receive transfers from my employer to this account?", "Does your app allow currency exchanges between USD and GBP?", "can I use it in any country?", "What is the charge for exchanging currencies?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "I withdrew money but the full amount wasn't dispensed.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Does a discount apply if I exchange currencies frequently?", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "I tried to pull cash from an ATM but it wouldn't let me.", "I withdrew cash and was charged", "My payment has an incorrect exchange rate.", "How do I go about exchanging currencies with this app?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Does it cost to exchange currencies with this card?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "What types of cards and money do you accept?", "How long should I have to wait before I see the transfer in my account?", "When I purchased a product in another country the currency exchange was incorrect.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "How can I change USD to GBP?", "Is there a fee that comes with transfers?", "Why was I not able to take cash from the ATM?", "Are there steps I need to take before my card expires?", "Can I get my card expedited?", "Can I receive a refund for an item I purchased?", "How long will my transaction take?", "Has the check I deposited cleared to I can get the cash?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How can I transfer money to a beneficiary?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I just did a transfer, but don't see the money in my account. What's up?", "are multiple currencies acceptable?", "where can I get the info for my funds", "How much to exchange currencies?", "How do I exchange currencies with this", "I need to stop a transaction that I made.", "How do I fix a transaction to the wrong account?", "the exchange rate is wrong from something I got in another country", "I have a transaction showing up more than once.", "Am I able to change my PIN at any cash machines?", "Can this app be used to exchange currencies?", "I want to top my account by using a bank transfer. How would that work?", "I want to add money to my card, what payments do you accept?", "Can you tell me where you get your exchange rates?", "Where are the Mastercard ATMs?", "What is the reason for this fee I got after a simple cash withdrawal?", "Are visa and mastercard accepted", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Help, the ATM didn't give me all the money I requested", "Can I see that history on my funds and where they came from?", "Why was I charged for a cash withdrawal at the ATM?", "how should i add money to my card", "Why is there extra cash in my account?", "Will the transfer show up in my account soon?", "If I top up using a European card is there a charge?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "Is the cash withdrawal going to show?", "How can I check the source for my funds?", "I'd like to use my American Express to place money into my account.", "Can i make transactions before identity verification is complete?", "What exchange rates do you use?", "What is my source of funds?", "How can I find the source for my available funds and money?", "How long does transfer from the US take?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I want to know the source of my funds.", "Will I get a Visa card or Mastercard?", "Can you tell me what i steps i should take since my card was stolen?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "Where can I find the exchange rate for my transfer?", "I will need to exchange currencies frequently, will I be able to get a discount?", "I need to top up, but I have to use an international card. Is there a cost for that?", "is there a fee for a transfer? if so how much will it be?", "How come the ATM won't give me my money?", "Will you be able to exchange to EUR?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "For adding money, which currencies do you accept?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?" ]

[ "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I think I was charged a different exchange rate than what was posted at the time.", "The rate of exchange isn't right for my cash withdrawal.", "Is there a fee associated with using foreign exchange ATMs?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "I took out cash abroad and the exchange rate isn't correct.", "I think the exchange rate was incorrect.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "The exchange rate for the money I took out in a foreign country is wrong.", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I withdrew some cash and the exchange rate seems to be wrong.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "The exchange rate for me was wrong when I was abroad.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "When I got cash I believe that the exchange rate was wrong" ]

[ "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "Why can't I get cash from the ATM?", "My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.", "I requested money from the ATM and it didn't give me as much as I requested.", "I didn't mean to do the transfer, is there any way to cancel it?", "The ATM didnt let me get cash", "The cash I tried to draw from the ATM was not approved.", "Why was I blocked from withdrawing from the ATM?", "Why was my account deducted from a seller when I didn't approve of it?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I got my American Express in Apple Pay, why is top up not working in my country?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "I want to add money but don't know what currencies you accept, can you tell me?", "Could you help my figure out the exchange fee?", "Why am I seeing a fee for transferring money?", "Why was there an extra charge when I transferred money?", "ATM apparently not working? Couldn't access funds in my account?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "There is a missing transfer on my account", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Which currencies can I use to add money?", "The app is showing an ATM withdrawl that I didn't make.", "I made a mistake of transferring, can I cancel my previous transfer?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "What's the exchange fee?", "The ATM didn't give me the the withdraw amount requested.", "Is it possible to hold money in different currencies?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Is exchanging currencies one of your app services?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "Where is my money that I transfered?!", "Can you unblock my account? I entered the PIN wrong.", "Is exchanging currencies a feature of the app?", "What should I do if I think someone stole my details and used my information to make some transactions?", "I have an unusual payment in my statement", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "I tried topping up using my card, but the money is gone?", "Why would my card payment be reverted?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "Please help. There is a payment in the app that isn't mine.", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "The atm didn'y give me all the cash", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I need to exchange a currency - can I do that here?", "How do I change to AUD from GBP?", "There was a limited amount of money available at the time of my transaction.", "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "I made a mistake when I did a transfer so now what can I do to fix that?", "There is a withdrawal on my account that I don't remember initiating.", "Why was my transaction not approved?", "How does one send me money?", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "Will you handle EUR?", "What currencies can be exchanged in the app?", "Can I have money in more than one currency in my account?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Can you please explain to me why there is an extra €1 fee in my statement?", "I didn't make this direct debit transaction", "where did my funds come from?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "What is stopping my money from transferring?", "It looks like my card payment might have been reverted.", "I have a strange direct debit in my statement", "Tell me why my card payment would be reverted.", "Is it possible to exchange currencies?", "There's an unauthorized direct debit in my app.", "A percentage fee was charged to my withdrawal.", "What currencies are supported?", "There's something wrong on my bill. A transfer fee should never have been added.", "What factors effect the exchange rate?", "Are there any hidden extra fees for currency exchanges?", "There is a payment in the app that I did not approve", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "If I see a payment in the app that I don't recognize, what should I do?", "Why was my transaction declined?", "Can my friend send me money if it is not in US dollars?", "There's a payment in my history I don't recognize", "Is my card payment reverted?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I need a refund?", "Can you convert to EUR?", "I made a payment but the app reverted the payment.", "My app shows cash I didn't get.", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "For my account, how do I transfer money in?", "What locations allow me to withdraw money?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "Do I get a discount if I exchange currencies a lot?", "my statement contains an unknown payment", "Why wouldn't my withdrawal go through?", "My transaction from earlier needs to be reversed.", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "How do you top-up using cash?", "Do you accept other currencies besides US Dollars?", "How come a fee was charged when I tranferred money", "My app is showing a cash balance that I did not receive.", "There is a mysterious debit transaction on my statement", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "My payment has not been accepted.", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "It didn't give me my cash", "I goofed up and used the wrong account. Please help.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "My transfer failed to process correctly. Is there a reason this would happen?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "Where is my transfer from [country]?", "I think I was wrongly charged in a recent transaction when I used my card.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "To add money to my account, what currencies can I use?", "I didn't get all the cash I requested for at the ATM", "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "What is the fee for a foreign currency exchange?", "Please explain to me the circumstances in which my card payment would be reverted?", "Why has my top-up been reverted?", "my payment was rejected, do you know why?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time." ]

[ "The rate applied to my foreign currency at an ATM was incorrect.", "what is the exchange rate when i get cash", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "An overseas cash transfer did not work correctly", "Rates were applied wrong while using foreign currency at an ATM.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "the exchange rate was different than expected", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "The wrong exchange rate applied to my cash withdrawal." ]

[ "Some cash has been withdrawn but I didn't do it.", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "There is a Direct Debit that looks suspicious.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I did not receive the right amount of cash I requested", "This transfer incurred a fee that I don't think is right.", "If I exchange currency frequently, can I get a discounted rate?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "What other currencies can I hang onto?", "I have money in a foreign account that I want to send to this account.", "For what reason would a top up be reverted and returned to my account?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Why did my cash get charged a fee that should not be there.", "on my statement there is a payment that I don't recognise", "can I have multiple currencies?", "If I exchange currencies on a regular basis, is there a discount?", "What do I need to do to exchange my money?", "There is a payment that is not mine in the App.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "The app is showing a cash withdrawal that I didn't make.", "What is the reason my payment was not accepted?", "My cash withdrawal was short.", "What are my options for holding money in multiple currencies?", "I don't think the transaction has gone through, so can I cancel a transfer?", "Why was my transaction declined?", "I was checking my statement and I think one of my card payments has reverted", "I didn't get the right amount at the ATM.", "Why am I seeing a transfer fee on my bank statement?", "my cash withdrawal is pending, why?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "My refund isn't going fast enough.", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "Which currencies can I use to add money?", "Is my country's currency supported by your system?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Are there charges for cash withdrawals?", "Do you know why my card payment was reverted?", "I believe there is a mistake because a payment I didn't make shows in my app.", "Why did the bank reject my transfer?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "Why did I not get my cash back after I withdrew?", "I didn't mean to do the transfer, is there any way to cancel it?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Is there a top-up fee if you add money in USD?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "Why has payment been returned?", "In the App I see a payment that is not mine.", "Why did I only receive a partial amount of what I tried to withdraw?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Can I exchange from USD to GBP?", "is there a charge on withdrawals?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Tell me your opinion on the exchange rate.", "Where does the exchange rate stand right now?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "If I wanted to make a change from GBP to AUD what is the process?", "I might need AUD instead of GBP, how to change?", "What currencies do you accept to add money?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Why is my cash withdrawal pending?", "How can I change my PIN even though I'm out of the country in Austria at the moment?", "Am I allowed to hold money in multiple currencies?", "There is an unauthorized fee.", "What is the source of the money in my account?", "Is my card payment reverted?", "what is this extra charge for a withdrawal?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "What is the fee for a cash withdrawal?", "Where did this extra €1 fee on my statement come from?", "Can you explain to me why a cash withdrawal shows up as pending?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Why was my withdrawal declined", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I see a direct debit transaction in the app that is not mine", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Do you have a list of exchange rates?", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "How do I exchange USD to GBP?", "Does a discount apply if I exchange currencies frequently?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "What do I do if I completed a money transfer but the recipient hasn't received it?", "My ATM card isn't working for a withdrawl", "Is it possible to exchange currencies using the app?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "There's a payment that isn't mine on my app", "What steps do I need to take to exchange currencies?", "If I need GBP instead of AUD what do I do?", "In my statement there is a payment that is I do not recognize", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "Please provide currency exchange rates", "How can I change USD to GBP?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I do not know what this cash withdrawal is", "I bought something and the money appeared back into my account? Why?", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "My card shows a cash withdrawal I don't recognize.", "I think there has been a mistake with my transfer", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "For some reason, the money I added was returned.", "Is there places where I can't withdraw money?", "Why is your exchange rate different on different days?", "How do I go forth on holding money in multiple currencies?", "Will this app allow me to exchange currencies?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "I have a question about fee for cash withdraw.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?" ]

[ "what is going on with my cash withdrawal? the exchange rate is wrong", "I need an accurate exchange rate, when I make my withdrawals.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "The exchange rate was wrong?", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "Can the exchange rate change while I am in the process of making a withdrawal?", "Why did my exchange rate change?", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "what is the exchange rate when i get cash", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I believe I got a wrong exchange rate when I got cash.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "I think the exchange rate is wrong for my ATM withdrawal", "A wrong exchange rate was applied to a transaction made abroad.", "I tried withdrawing money in another country and the exchange rate was wrong.", "I believe that the rate of exchange for my cash withdrawl is incorrect." ]

[ "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I did not charge my account for that transaction. That's an error.", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "I don't recognize some transactions. Is someone else using it?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "So my top-up failed, could you tell me why?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Was my transaction reverted with my card?", "My statement shows a strange direct debit.", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "What countries are you located in?", "What is the payment in my account that I did not do?", "Someone withdrew money from my account, and it wasn't me.", "I have an odd payment in my statement", "Why was a fee changed for my transfer?", "I don't understand where this charge came from.", "My transfer did not seem to work.", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "I should not have been charged a fee for cash withdrawal.", "When I withdrew my money, why was there an extra charge?", "This Direct Debit payment may not be right.", "Where do I go for a refund?", "Why is there some cash that I did not deposit in my account?", "How are the exchange rates for transfers calculated?", "I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Why am I seeing a direct debit thats not mine?", "What are my remedies if I think I was charged twice for the same expense?", "What should I do if I think someone stole my details and used my information to make some transactions?", "Why was I charged a random fee for a transfer I made?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Is there a way to undo a transaction?", "If I was mugged and lost everything, how do I access my account and app?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "What is the cost for currency exchanges?", "I am confused why there is cash I did not accept in my account", "I didn't get all the money I asked for", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "Do I need to convert my currency from GBP before transferring?", "Do you charge a fee for adding money in USD?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "There is a weird payment in my statement.", "What is the reason my payment was not accepted?", "What caused my top up to be reverted?", "Why didn't this transfer work?", "I transferred some money and it didint arrive", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Can you tell me why I was charged extra when I withdrew money?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I exchange currencies a lot. Can I get a discount?", "It seems like my card payment didn't work.", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Does the app allow for exchanges between currencies?", "How many different currencies can I have my money in?", "What currencies do you support?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I am seeing in the App a payment that its not mine", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Why was I charged twice?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Help, the ATM didn't give me all the money I requested", "Why has my top-up been reverted?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "There is a direct debit that's not mine.", "I see a cash withdrawal that I did not perform.", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "There is payment showing that I didn't do.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "There's a debit on my account that I didn't do.", "Am I allowed to hold money in multiple currencies?", "I see an unfamiliar payment on my statement.", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "Since I need to exchange currencies frequently, would you be able to offer me a discount?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Why was my card payment reverted?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Can I have it add money at certain time intervals when I travel?", "Why is my app showing me taking money that I did not take out?", "Will I get charged fees when I add money with an international card?", "Can you unblock my pin after too many wrong pin attempts?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "What is the time frame for a transfer from the US?", "Why was I charged a fee to transfer money?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "My card payment was reverted, why?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "What is the base amount for cross-currency exchanges?", "I transfered my balance a while back. Why doesn't my account reflect this?", "Will you charge me more if I top up with an international card?", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "Which currencies can I use to add money?", "Do you know why my card payment was reverted?", "Why isn't my top up working using my saved American Express in ApplePay?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "my cash balance less than what I thought", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "I noticed an extra pound charge?", "Why was I charged extra for transferring money?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "You operate in which countries?" ]

[ "On my last trip, I received the incorrect exchange rate.", "I did not have the right exchange rate applied to my situation of pulling out cash", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "The rate of exchange isn't right for my cash withdrawal.", "The exchange rate was wrong in the foreign country I got cash in.", "I wasn't applied the correct exchange rate when getting cash", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "Can you check the exchange rate on a cash transaction I did overseas", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "I got cash abroad and need to check the exchange rate", "When I got cash, my exchange rate was wrong.", "I was given the wrong exchange rate when getting cash", "The exchange rate was messed up from the ATM", "I think the exchange rate was incorrect.", "I think the exchange rate for the cash I withdrew was wrong." ]

[ "Is exchanging currencies a feature of the app?", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "The cash I tried to draw from the ATM was not approved.", "Which currencies do you accept for adding money?", "It didn't give me my cash", "Can you explain why my transfer was unsuccessful?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Why didn't my card payment work?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Should my cash withdrawal still be pending?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "A false direct debit payment is showing in my app", "Why did my transfer decline", "An unauthorized payment is in my app", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "What is this random charge of one pound doing on my account?", "Why is my withdrawal from the ATM still showing as pending?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "Do I pay extra for exchange?", "There is a direct debit that's not mine.", "Why can't the recepient of my money transaction see it?", "Why was my transfer charged a fee?", "Can I use this app to change dollars into euros?", "Is there a way to see where my money originally came from?", "Why did my cash deposit not show up?", "My withdrawal from the ATM was cancelled.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "This transfer incurred a fee that I don't think is right.", "Why did my card payment not work?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "A withdraw I tried to make at the ATM was declined I don't know why.", "How do I top up with cash?", "Which ATM's can I use to make a withdrawal?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "I can't figure out how to change GBP to AUD, what do I do?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "How do I change to AUD from GBP?", "Do you happen to do exchanges of EUR?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "How can I top up with cash?", "Why couldn't I make a withdrawal from the ATM?", "Why did my transfer to a beneficiary fail?", "There's a payment that isn't mine on my app", "Why did I get less money than I asked for?", "Please explain the fee on a transfer I made.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I was charged an extra dollar on my account and would like to know the reason.", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I had a decline on my card. Why?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "What fiat currencies are used for exchange?", "Do you allow currency exchanges?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "I made a payment but the app reverted the payment.", "I don't know where this transaction came from?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "What caused my top-up to be returned?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I had a card payment that was declined. Why?", "What reasons could cause my top up to be reverted", "I did not get enough cash", "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?", "Explain why my top up would be reverted.", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "Can you tell me why my top up was reverted?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "why was i charged a fee to transfer", "I have been overcharged.", "If I receive foreign currencies, am I able to exchange them on the app?", "Why did my transfer fail? What can I do?", "Does the fee for exchange change?", "Is my country's currency supported by your system?", "What is the base amount for cross-currency exchanges?", "Does this app exchange currencies?", "My withdrawal was cancelled.", "I looked at my statement and found a payment I and found a mistake.", "How can I configure what currency my salary is in if it's in GBP?", "What is taking so long on my transfer from the US?", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "What steps do I need to take to exchange currencies?", "Is the 1 pound charge I can see an error or an incorrect entry?", "Why is there a payment showing twice?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "I might have been charged on my debit statement by fraud.", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "I transfered my balance a while back. Why doesn't my account reflect this?", "Why am I not able to withdraw cash from this ATM?", "Can you tell me where I can withdraw money?", "There is a withdrawal on my account that I don't remember initiating.", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I am adding money, what currencies do you accept to do this?", "What is my money worth in other countries?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Money was taken out without my consent,", "My statement is showing I was Charged a dollar and I am not sure why.", "I would like to exchange currencies", "How do I use the app to exchange currencies?", "It says the transfer wasn't accepted.", "Why didn't my balance update after my cash or checque deposit?", "To add money to my account, what currencies can I use?", "i noticed that the funds were returned to my bank account. What happened?", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "How do I transfer cash my into my account?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "How do I make an exchange from one currency to another?", "The app shows a withdrawal that I did not make or authorize.", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "My payment has not been accepted.", "What locations allow me to withdraw money?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Where is my money that I transfered?!" ]

[ "I wasn't applied the correct exchange rate when getting cash", "I think the exchange rate for the cash I withdrew was wrong.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I didn't receive the correct amount of cash when I exchanged it overseas.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "The cash withdrawal exchange rate is not correct.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "I thought I was going to receive more currency?", "I tried withdrawing money in another country and the exchange rate was wrong.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else." ]

[ "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.", "Can my friend send me money if it is not in US dollars?", "I did not get all the cash at ATM.", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I tried to get cash in the ATM but it was not approved", "When will the money reach my account?", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Is it possible to exchange currencies using the app?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "There is unexpected money in my account.", "Why did the ATM machine fail to give me a cash withdrawal?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I think I was wrongly charged in a recent transaction when I used my card.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Which locations can I withdraw money from?", "How do I change currencies to euros?", "I don't understand where this debit came from and want it removed.", "In my statement there is a payment that is I do not recognize", "I want this amount reversed out of my account.", "There is a weird payment in my statement.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Can this app be used to exchange currencies?", "why top up is not working even if I got my American Express in Apple Bay?", "If I need to cash foreign transfers, how does that work?", "How do I make an exchange from one currency to another?", "I think I want AUD and not GBP, can you help?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Do you accept other currencies besides US Dollars?", "Why does my account not accept cash deposits?", "How are foreign exchange rates determined?", "Can you change my currency to EUR?", "Do I get a discount if I exchange currencies a lot?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Can I exchange currency for different types?", "Are you okay with exchanges to EUR?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "How do I transfer money to my account?", "How do I retrieve a trapped card from a ATM?", "What currencies and methods can i use to top up my account?", "I was not distributed the correct amount of cash that I asked for", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "Why am I seeing a direct debit thats not mine?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "What foreign exchange rate will I get on weekdays and on the weekends?", "What do I do if the ATM ate my card?", "Why has my deposit in the ATM not cleared yet?", "My card won't let me withdraw money.", "What other currencies can I hang onto?", "How can I find a way to transfer money without it being rejected?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I didn't receive the correct amount of cash", "Why could I not choose cash at the ATM?", "Why can't I get cash out?", "Why is my cash still pending that I put in ATM?", "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.", "Why does it say pending cash withdrawal on my statement?", "What should I do with my stuck ATM?", "How much can I withdrawal in one month without incurring fees?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "In terms of holding and exchange, what fiat currencies do you use.", "I need to reverse a transaction", "I'd like to know what the foreign exchange rate will be.", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "I may have a fraud charge on my debit statement.", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "A payment I made is for a wrong amount can you help me correct the mistake.", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "My card is stuck inside the ATM, what am I supposed to do?", "There is a Direct Debit that looks suspicious.", "What do I do? The ATM took my card!", "How come I got to pay to get my money from the ATM?", "I made a deposit in the ATM and it has not cleared", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "My cash withdrawal was declined, why?", "I can't withdraw money", "Where'd the rest of my cash go from the ATM", "I've made a bank transfer but the money doesn't seem to be in my account.", "There is random cash in my account.", "When exchanging, how much are the rates?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "If I exchange currencies on a regular basis, is there a discount?", "There is a strange charge on my debit statement", "My app says that I received cash from an ATM and I didn't.", "Why did I only receive a partial amount of what I tried to withdraw?", "I am seeing in the App a diret debit that its not mine", "I am unable to get cash from the ATM", "Is my fiat currency supported for both hold and exchange?", "In what ATM can I change my pin?", "Am I limited to what ATM I can use my card?", "Help me cancel my transaction", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I got charged a fee that shouldn't be there from my cash", "Why is the app showing a still pending message on a withdraw that has already been done?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "How much extra will I be charged for exchanging foreign currency?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "There was an extra fee when I was at the ATM. Why?", "Tell me how I can exchange between different currency.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I took out money from the ATM and it's still showing as pending?", "Can you tell my why my funds transfer did not work properly?", "My cash withdrawal was declined. Why?", "How can I change USD to GBP?", "The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.", "I don't think the transaction has gone through, so can I cancel a transfer?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "Where can money withdrawals be made?", "There is a Direct Debit that I don't recognize.", "Can I receive my salary with this in another currency?", "Why do I have a strange payment on my statement?", "Can I use this app to change dollars into euros?", "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "I can't get my card out of the ATM, what should I do now?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow." ]

[ "I think the exchange rate for the cash I withdrew wasn't correct.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "An overseas cash transfer did not work correctly", "why is the exchange rate for a Foreign ATM different", "The cash abroad exchange rate is applied wrong.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I had the wrong exchange rate applied to some cash I got abroad.", "The exchange rate was messed up from the ATM", "I got cash abroad and need to check the exchange rate", "I thought I was going to receive more currency?", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "Why did I only receive this much currency?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "The exchange rate applied was incorrect when I was traveling outside the country.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I got cash and the exchange rate should have been different than it ended up being." ]

[ "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "How can I tell where my funds came from?", "What steps do I need to take to exchange currencies?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Is it possible to exchange USD and GBP on the app?", "What are the currency types that I can keep money in.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "Why was my transaction not approved?", "Why did my payment fail?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "My transaction is on the wrong account.", "Can you please explain to me why there is an extra €1 fee in my statement?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "how can i add money to my account if you don't accept cash", "I tried to transfer money but it didn't go through", "I put some cash into my account but it's not displaying that on my balance.", "Where does all this money come from though?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Why would there be a payment on my account I don't recognize?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "What is my source of funds?", "How are currencies exchanged?", "I saw I was charged extra for money I withdrew?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "I would like to know what exchange rates you use?", "What factors determine your exchange rate?", "Why wasn't my payment to beneficiary X approved?", "Please let me know what currency I can use to top up my account?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I have a cash withdrawal that I do not recognise.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "Why was I declined getting cash?", "My bank app said that I got cash from an ATM, but that's a mistake.", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "I tried withdrawing but my cash is not showing up?", "Does your system support multiple currency.", "Which flat currencies do you support for holding and exchange?", "I made a payment that is not yet complete.", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "It seems like my card payment didn't work.", "Is exchanging currencies a feature of the app?", "Why didn't my transfer work?", "I don't see me 'top up' in my wallet", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "Any hidden fees associated with the international card if money is added?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "I have a confusing payment appear on my statement and I don't recognise it!", "Do you convert to Euro?", "What is the dollar that I have pending on my statement there?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I need to exchange foreign currency will i be charged?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Will I see fees from adding money with an international card?", "What is the payment in my account that I did not do?", "They is a payment I don't recognize on my statement.", "For my account, how do I transfer money in?", "Can I use this app to change money?", "Why is your exchange rate so bad?", "Do you have a problem with EUR exchanges?", "Do you have any card fees if I want to add money using an international card?", "Why am I being charged for withdrawing cash but haven't in the past?", "Why didn't my balance update after my cash or checque deposit?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Why was the exchange wrong for the item I purchased?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Is this app capable of exchanging currencies?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Why isn't the transferred money there?", "I did a transaction to a wrong account!", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "May I exchange currencies with this?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I submitted a transaction to the incorrect account.", "What commission do you take for currency exchage?", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "I put money in my account a week ago but its still not there?? What happened to my money?", "help my money isnt showing up", "i put in money for vacation and its not showing. i need that money today, how long will it take", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "Why doesn't a return show up im my account from a purchase I made?", "I am trying to transfer money and something is going wrong.", "I have a strange transaction for £1 on my statement, what is that?", "Do I need to convert my currency from GBP before transferring?", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "I could not transfer funds to a beneficiary; is there a problem with your software?", "The exchange rate used on your app is really bad. I'm considering closing my account because of it.", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "Will it be possible to change from USD to GBP with this App?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I would like to exchange currencies, how do I go upon it?", "There was a direct debit I don't recognize.", "Asked for $100 but only got $20. Why would this happen?", "I asked for cash but I did not receive all the funds", "Can you tell me why I was charged extra when I withdrew money?", "Why did I get less money than I asked for?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "Can you tell me the foreign exchange rate?", "Salary in GBP has been received. Does it need to be configured into another place?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Is there any type of fee for currency exchange?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?" ]

[ "When I exchanged currencies the value of my money changed.", "Why is the exchange rate wrong for my cash withdrawal?", "I did not get the right amount of money when I used a different country's currency.", "I noticed my exchange rate was incorrect when I got cash.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "The exchange rate for the money I took out in a foreign country is wrong.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I noticed the exchange rate for cash withdrawal isn't right.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "After I got my cash, I found out my exchange rate was wrong.", "I think the bank made a mistake on the exchange rates", "Why is the exchange rate different than expected on my transaction?", "The wrong exchange rate applied to my cash withdrawal.", "My rate is not right when I used my card in a different country's money.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I withdrew cash and I think the exchange rate is wrong." ]

[ "Where has my available money come from?", "How can I exchange currencies using your app?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "How does one send me money?", "I have a fee for cash withdrawal", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Someone took my card without permission", "The payment I made with my card is not showing up.", "Is there a top-up fee if you add money in USD?", "I see a payment on my statement for a place I didn't make a purchase at.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "My PIN number was incorrect, and I can't access it.", "What is this charge on my account for a cash withdrawl?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Do you know why my card payment did not work?", "My card did not work at store.", "ATM withdrawal not working.", "Where is the transfer to my account that I made?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Why is there a random payment in my statement?", "My card will not work", "My app is showing a cash balance that I did not receive.", "Why did withdrawing money cost me extra?", "Is it okay to hold money in multiple currencies?", "Is there a reason my cash withdrawal was declined?", "I completed a money transaction but the recipient hasn't received it", "There is a charge on my card that I did not make", "I was refunded the money for something I bought already.", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "There are funds showing in my app that I did not receive.", "There are incorrect charges on my account, there was a WD that was made by someone else. I still have my card though.", "There is a payment on my card that I do not recognize. I've never seen the name on the transaction before.", "Someone else might be using my card without my permission.", "What caused my top-up to be returned?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "I tried to pay with my card and it didn't work", "I didn't make the direct debit payment on my account.", "I need to move money from another bank to this account.", "Where is the transfer that I did?", "where do you find your exchange rates?", "My card has been lost / stolen", "Why did my transfer fail?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I'm not sure why the card payment didn't work.", "Why was my atm withdrawl declined", "I've changed my mind on an item. How do I get a refund?", "are multiple currencies acceptable?", "I need to know your exchange rates.", "What kind of charges should I expect to exchange currencies?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "How is an exchange rate calculated?", "I notice that I have a card payment that's been cancelled.", "I would like to exchange currency What types are there?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "For some reason my card payment hasn't worked. what can I do to look into that?", "what is this charge on my account", "I need to do a refund", "Is it on purpose that my payment has been returned to my account?", "I made a transfer and was charged extra. Why?", "Can currencies be exchanged on this app?", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "Where do you get your exchange rates from?", "Why was I charged extra for transferring money?", "I may need to exchange my USD for GBP, can your app do that?", "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "Could it be that I deactivated my card, its not working?", "Where do I go for a refund?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "How come I was charged extra when I withdrew cash?", "My card isn't working", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "How would I use my money in a different country?", "I'm really concerned because I only made one transaction, but it's appearing multiple times.", "Was my top up reversed?", "my cash balance less than what I thought", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "I didn't set up the direct debit I have", "I think my card is broke?", "what are your exchange rates at?", "How can I check the exchange rate applied to my transaction?", "What is the source of your exchange rates?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "Why am I seeing a direct debit thats not mine?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "My transfer did not work, what was the reason?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I accidentally exceeded my PIN tries. Please advise.", "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.", "The cash I tried to draw from the ATM was not approved.", "Did a card payment that I made get cancelled?", "Can I exchange currencies usign this app?", "Where can I check to see where the money in my account came from?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Why was my cash withdrawal declined?", "I have an unknown charge.", "There is a payment with my card which i definitely did not make by me .Never seen that it before.", "I noticed that my card was charged more than once for one thing.", "How can I dispute a debit transaction?", "How do I exchange currencies using this app?", "I had a duplicate card and got charged twice. How do I resolve this?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "My transfer to my account is missing.", "How do I transfer money to my account?", "Someone hacked into my cards account.", "I see some fees for cash withdraw.", "Where is my money that I transfered?!", "Some cash was withdrawn in the app, but I did not do it.", "Is the 1 pound charge I can see an error or an incorrect entry?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "A shop I go to didn't let me pay.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "Where can i exchange between GBP and USD", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "Please advise what is the exchange rate", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I have a direct debit that I did not set up", "I don't recognize what this payment on my statement would be for." ]

[ "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "The exchange rate for case abroad is applied wrong.", "I think the bank made a mistake on the exchange rates", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Exchange rate for my cash withdrawal is wrong", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "When I got cash I believe that the exchange rate was wrong", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I didn't get the right amount of cash because of the exchange rate.", "you got the exchange rate wrong for my cash withdrawal", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction." ]

[ "what is the fee for a transfer into my account", "Why was the wrong rate applied when I bought something in a different currency?", "did not receive correct cash upon withdrawal", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "Why did I not get my cash back after I withdrew?", "What is this random charge of one pound doing on my account?", "My card isn't working anymore.", "the exchange rate on my payment was wrong", "Is there a reason my transfer would have been declined?", "I couldnt transfer money from my account.", "My payment shows that it is pending will I be charged more money?", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "If my card payment is cancelled, what should I do?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "I believe that my card has been stolen!", "Why did I get less money than I asked for?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "I have an outgoing transfer", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "There is a €1 fee on my account I didn't authorize", "I cannot seem to use my card.", "Why do I have a transaction showing multiple times?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "Is it possible for me to get money out in a different currency?", "Would I need to pay extra for currency exchanges?", "Can you explain why there is a payment showing twice?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "The cash I wanted wasn't there.", "I purchased something abroad and the incorrect exchange rate was applied.", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "I'm not sure where this charge came from.", "I did a transfer. What is the extra fee?", "Why did I get a different card then requested?", "What happens if the ATM doesn't give the right amount of money?", "What happened to my cash deposit?", "Why was I declined getting cash?", "I don't recognise a cash withdrawal", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I attempted to top up using my card, but now the money just disappeared?", "There is a pending payment on my account, what does this mean?", "My card must have used my card as there are some transactions that I haven't done myself..", "There was a transaction this morning that I'd like to reverse.", "How do I get my money back for a duplicated charge?", "An item I bought had the wrong exchange rate applied.", "I would like my money back for an item I purchased", "I believe someone is using my card without my agreement!", "The ATM gave me less cash than I requested", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "I got charged twice with a duplicate card. How do I resolve this?", "I think there is a mistake. I am being charged twice.", "How come there is a $1 extra charge on my statement?", "I made a check and cash deposit that wasn't credited to my account.", "What fees are charged when I top up", "why would i be declined if i had money iin my account", "My card won't let me withdraw money.", "The expiration date on my card is coming up", "There is a payment with my card which i definitely did not do.", "Hi something is going on with the app. I see some payments I didn't make?", "Is there a cost to receive money?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "I got less cash than what I specified at the ATM.", "Can I have my money refunded for an item", "There's a direct debit I wish to dispute", "I wasn't applied the correct exchange rate for an item I bought", "Why is there a fee for an extra pound in my statement?", "is it possible to get a refund for something I purchased?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "The exchange rate was incorrect for an item I bought.", "is there a foreign currencies charge?", "Are there extra charges for exchanging currency?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "I think something may have happened that caused a charge to show up twice.", "There's a payment in the app I don't recognize.", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "I was charged multiple times for one purchase", "In the app I see a direct debit that I don't recognize.", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "I need to cancel a transaction.", "I checked the app and there is a payment that I don't recognize.", "I bought a product a week ago, but may need to return it.", "I'm really concerned because I only made one transaction, but it's appearing multiple times.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "The exchange rate given to me after a purchase, was incorrect", "Why can't I take money from my account?", "I didn't make the direct debit payment on my account.", "Are you going to charge me to collect the money?", "Can my account have different types of currency in it.", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "would I need to pay extra for exchanging currencies?", "I do not like this, I made a simple transfer but I have an additional charge for doing so.", "Where'd the rest of my cash go from the ATM", "My card info was stolen, what do I do?", "Is there a fee for extra cards?", "I bought something and now I want a refund.", "Are there restrictions to transfers to certain accounts?", "The rate applied to my purchase in a foreign currency was wrong.", "What do I do if an ATM ate my card?", "I couldnt get cash in an ATM", "I see a charge of 1L I do not recognize on my statement", "I don't understand where this debit came from and want it removed.", "Can i cancel this purchase?", "What options do I have in regards to payment?", "Some cash shows up on my app.", "Why have I been charged an extra £1?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I made a mistake and need to cancel a transaction", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Why is there a payment I didn't do in my app?", "Are there any fees associated with receiving money?", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "Why is your exchange rate for my card payment wrong", "My bank app said that I got cash from an ATM, but that's a mistake.", "If my card is trapped in the ATM, what do I do?" ]

[ "Can the exchange rate change while I am in the process of making a withdrawal?", "I noticed my exchange rate was incorrect when I got cash.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "The rate of exchange isn't right for my cash withdrawal.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "The ATM I used for foreign currency provided the wrong exchange rate.", "I exchanged cash when traveling and the rate was incorrect.", "I didn't get the right amount of cash because of the exchange rate.", "why is the exchange rate for a Foreign ATM different", "Why is the exchange rate wrong for my international withdrawal?", "I didnt get the correct exchange rate for getting cash", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "My exchange rate is wrong when I get cash.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get." ]

[ "How do I know where my money comes from?", "How can I cancel a transaction to a wrong account?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "If my PIN number is rejected, how do I solve it?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "What is the significance of verifying the top-up?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "How can i check if my card is working?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Can I see my available money?", "How do I know which payments I make will have additional fees? Where can I find this information online?", "is there a fee for a transfer? if so how much will it be?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.", "What do I need to do to verify my identity?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "What should I do to verify my identity?", "Can you check if my money has reached my account since it is not showing up yet?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Under what condition will my payment revert?", "My payment came back for something i'm trying to buy online? it's been doing it for two weeks. do you know what the issue is?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "Is there a way to undo a transaction?", "What are all the currencies and cards supported to use this?", "Where do I verify my identity?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "If I get a transfer from Europe, how long until it is in my account?", "What do I need to do to correct this failed transfer?", "How can I the person see my money transaction?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I need to exchange my GBP to AUD, how would I do this?", "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "What type of fiat currencies do you support?", "How long for money transfer to show?", "what is source of my money", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Are there any fees for adding money with an international card?", "Why is it necessary to verify the top up?", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "Is there a specific type you need for identity verification?", "Tell me how I can verify a card top-up.", "My exchange rate was wrong for an Item I bought!", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What would the approximate delivery date be if I transferred something urgently to China?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Do I get charged for a top up from a European bank?", "How can I tell where the money came from?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Do you have any fees if I want to add money using an international card.", "How can I tell if there is a top-up limit?", "Can you please identify the problem with my bank card?", "How do I go forth verifying my top-up card?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "What are the cards and currencies that you support?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "Why do I need to verify a top-up?", "So, my transfer is showing as pending, when will it actually go through?", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "Which cards and currencies are supported?", "The exchange rate that was applied for an international purchase was wrong.", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "What fiat currencies are used for holding transactions?", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Are there fees for adding money using an international card", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Is there a fee for using a European bank card to top up?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "Am I going to see a charge for a SEPA transfer?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Do I have to pay extra if I use an international card to top up my account?", "Tell me which cards and what currency is supported.", "How can I verify my identity?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "What fiat currencies are supported?", "What is this random charge of one pound doing on my account?", "What is the time period for money to be transferred?", "Where can I verify my identity?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "How do I reverse a transaction on my account?", "Do I need to verify my top-up card?", "What cards and currencies do you support?", "If I use a European bank card for top up, Do I get charged?", "How can I tell the source for my available funds?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "The exchange rate was wrong when I bought something outside the country.", "Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?", "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?" ]

[ "what are weekend rates for getting cash", "Why did my exchange rate change?", "the exchange rate for my withdrawal is wrong", "There was an error in exchange rate for my cash withdrawal", "I think that the exchange rate for the withdrawal of my cash is not right.", "The see the rate applied to my transaction was wrong at the atm.", "I withdrew cash abroad and the exchange rate applied is wrong.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "Why was my cash withdrawal given the wrong exchange rate?", "The exchange rate was different when I got cash", "I did not have the right exchange rate applied to my situation of pulling out cash", "I got cash and the exchange rate should have been different than it ended up being.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I didnt get the correct exchange rate for getting cash", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction." ]

[ "How do I deposit cash into my account?", "There is random cash in my account.", "Its been several days and my cash withdrawal is still pending. Why?", "are there any exchange fees", "How do I revert a transaction?", "I was not given the amount of cash I withdrew", "Can you tell my why my card payment has been reverted.", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "If I exchange currencies on a frequent basis can I receive a discount?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "What is the reason for the fee charge on my transfer?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "My card payment was reverted. Why?", "What is the source of funds for my money?", "How can I find a way to transfer money without it being rejected?", "I want to top-up using cash", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "Which foreign currencies do you accept for adding money?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "What fiat money can I used in the exchange and holding?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I see a strange payment in my account.", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "I didn't get the right amount at the ATM.", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "What are eligible holding and exchange currencies?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "I would like to exchange currencies, how do I go upon it?", "Is it possible to exchange currencies using the app?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "Please explain to me the circumstances in which my card payment would be reverted?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "why do I have an unknown payment?", "How do I transfer money to my account?", "Why can't I get cash from the ATM?", "How can I trade currencies with this app?", "I'd like to know what the foreign exchange rate will be.", "Do you support the exchange of EUR from my currency.", "has my card payment been reverted?", "What is the current exchange fee?", "Do I need to establish I am paid in GBP before a transfer?", "My transfer failed to process correctly. Is there a reason this would happen?", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "Why is my withdrawal from the ATM still showing as pending?", "How do I top up my account with a cash payment?", "What currencies do you offer?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "How can I top up my account and which currency can I use?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Why did I not get my cash back after I withdrew?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "What is the extra €1 fee in my statement", "What ATMs can I withdraw money from?", "How man currencies can I hold?", "Someone withdrew money from my account, and it wasn't me.", "What are the acceptable currencies for adding funds?", "What is the reason my payment was not accepted?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "Why was money taken for a transfer?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "What fees are there for adding money using an international card", "I need a transaction reversed from my account.", "What kind of currencies can I use to add money?", "My card payment was reverted, why?", "Do you know why my card payment was reverted?", "I'm out of money, can I add money with my bank?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Why is there a fee on my money transfer?", "How come the ATM gave me less cash than what I asked for?", "When I travel, what will it cost to switch for my currency?", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "Is the EUR accepted for exchanges?", "Will you handle EUR?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "What is my money worth in other countries?", "Do you charge a fee for adding money in USD?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Why didn;t my payment work", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "I made a transaction but did it to the wrong account.", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "I looked on the app and it says I withdrew cash. I didn't!", "How do you top-up using cash?", "What currencies can I use to top up my account?", "I tried to withdraw cash and got declined, why is that?", "I'd like to use cash to top up. How do I find that option?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "How can I fix this? The ATM gave me more cash than I'd asked for.", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "What does it mean if my payment was reverted?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "Can I have a discount if I exchange currency often?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Do you provide currency exchange to Euros?", "Why was my transfer stopped ?", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "Why did you charge a fee when I withdrew from an ATM?", "Where is the cash deposit I made?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "My withdrawal is pending, why?", "I did not receive the right amount of cash I requested", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "Why would a merchant revert my payment?", "What happens when I money transaction doesn't show up on the receiving side?", "My app shows a money withdrawal that I did not do." ]

[ "the exchange rate for my withdrawal is wrong", "I withdrew some cash and the exchange rate seems to be wrong.", "When I got cash, my exchange rate was off.", "Is there a fee for exchanging cash?", "I withdraw money abroad but I didn't get the right amount.", "I used an ATM in a foreign currency but the rate applied is wrong!", "I did not have the right exchange rate applied to my situation of pulling out cash", "Why did I only receive this much currency?", "The ATM I used for foreign currency provided the wrong exchange rate.", "The exchange rate was wrong in the foreign country I got cash in.", "The exchange rate was messed up from the ATM", "Why was the exchange rate different when I withdrew my cash?", "My cash withdrawl has the wrong rate of exchange.", "I withdrew cash abroad and the exchange rate applied is wrong.", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "I wasn't applied the correct exchange rate when getting cash" ]

[ "When adding money, what are the currencies you take?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "I tired to get cash in the ATM but it was cancelled", "I did a transaction this morning and now I want to cancel it.", "I am interested in cancelling a purchase", "I have have multiple charges for one transaction.", "When I purchased a product in another country the currency exchange was incorrect.", "Who can send me money?", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "How come my cash withdrawal came with an unnecessary fee?!", "Can I use a different currency with my salary?", "How do I use contactless payments?", "I need a new card before it expires.", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I an not sure but it looks as if a card payment I made was cancelled.", "I purchased something abroad but the exchange rate is incorrect.", "Is there a top up fee for transfer?", "You did not give me the correct exchange rate for an item that I bought.", "I need help with activating my card", "I didn't make a payment that shows in my app.", "do i need to add money before i order a card", "my card was not in the mail again can you advise?", "Why is there a fee on my money transfer?", "Where can I receive my card?", "I think I see a withdraw I did not make.", "card is lost, please help", "Please help me! My physical card isn't working right.", "Is it possible to cancel my transfer?", "the exchange rate is wrong from something I got in another country", "Will I get a visa or Mastercard?", "How do I deactivate a stolen card?", "How do I find the exchange rate?", "What currency is acceptable for a top up?", "I don't recognize a purchase that was made with my card.", "How much does it cost to exchange currencies?", "I can't get my card to work.", "My money transfer has not happened yet", "I am using the app, and I see cash withdrawals that I did not authorize.", "Can you track my card for me?", "How much do I have to pay for the exchange fee?", "Why couldn't I make a withdrawal from the ATM?", "Is it okay to use a bank card to top up", "I accidentally made a payment to a wrong account. What should I do?", "Someone else may be using my card. There are transactions I don't recognize.", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Why am I charged a fee for getting cash?", "is it possible to get a refund for something I purchased?", "Is there a way I can have a mastercard?", "Can you tell me what i steps i should take since my card was stolen?", "I see an unfamiliar Direct Debit payment.", "Is there anywhere I can't use my card?", "I don't see a money transfer yet", "I lost my phone. Can I use my card without the app?", "I would like a disposable virtual card, could I get one?", "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "I want a card. What is the procedure?", "Where is the closest ATM to me?", "How do I get my card?", "do I need anything for the identity check?", "I tried to make a withdrawal from the ATM, but it was cancelled.", "Some cash was missing at ATM.", "I need more than one disposable card", "If I need to top up with cash where should I look?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I have a confusing payment appear on my statement and I don't recognise it!", "Am I able to return an item for a refund?", "Was I charged more than I should of been for a currency exchange?", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?", "Can you change the rate for the item I bought in a different currency as it is wrong?", "Is there any fees associated with receiving money with this account?", "I have a cash withdrawal in my statement. Why is that?", "I would like to receive a refund for something I bought.", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "In the app, I see a withdrawal I didn't make.", "I have a duplicate charge", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "My card needs to be activated.", "Will you please help me get my card back?", "Can I get a Visa or does it have to be something else.", "where to i get my funds from?", "The machine gave me the wrong amount of cash.", "Do I get a real card?", "Tell me why my card payment would be reverted.", "I see non-received cash in my app.", "Is there a fee that comes with transfers?", "Can I request a physical card?", "Can I have multiple currencies in my account?", "Can I exchange from USD to GBP?", "I am being charged a pound out of nowhere. What is this?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "Does your system support multiple currency.", "I got a strange fee when I used the ATM.", "At what ATMS am I able to use the card?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "What's the fee for exchange of foreign currencies?", "If my account is low in funds, can I set an auto top-up?", "Can you help me process a refund?", "Can I get a card despite the fact I'm not in the UK?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "My payment didn't work and the money is in back in my account.", "There is random cash in my account.", "A payment that I didn't make appears in my app.", "Money transfer help? How long?", "My actual card isn't working.", "I transferred some money recently and saw a fee on my account, what's that for?", "I was charged for using my card?", "What should I do if my card is missing?", "I checked the app and there is a payment that I don't recognize.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I would like to activate my card.", "Was my card payment reverted?", "I would like to receive my salary in a different currency. How does that work?", "I seem to be unable to make any transactions.", "I bought something in another currency, but the exchange rate was incorrect.", "Can you help me activate my card", "If I use a European bank card for top up, Do I get charged?", "I need help because I drunken blocked my card?" ]

[ "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "While abroad I got cash, and a wrong exchange rate was applied.", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "Why did you give me so little currency?", "how do you determine your exchange rates because one of yours was off when i got cash", "what is going on with my cash withdrawal? the exchange rate is wrong", "When I was abroad the exchange rate for me was wrong.", "Using international ATMs messes up the exchange rate.", "I noticed the exchange rate for cash withdrawal isn't right.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "My cash withdrawl has the wrong rate of exchange.", "why is the exchange rate for a Foreign ATM different", "The exchange rate was wrong in the foreign country I got cash in." ]

[ "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "How come my transfer got declined", "Can I exchange to EUR?", "There is a suspicious cash withdraw on the account.", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "I have no idea why there is a dollar that has been charged to my account.", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Why is there a direct debit fee in the App when I didn't do it?", "What are the currency types that I can keep money in.", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "why top up is not working even if I got my American Express in Apple Bay?", "Do you hold money and if so, what currencies do you accept?", "I am seeing in the App a diret debit that its not mine", "Do you have a list of exchange rates?", "I shouldn't have been charged but I see a fee, why?", "Why wouldn't the ATM give me my money?", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "I made a mistake when I did a transfer so now what can I do to fix that?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "Tell me why there is an extra charge when I used an ATM?", "What fees are there for adding money using an international card", "What's up with the extra fee I got?", "Why wasn't my bank balance updated?", "Is there a reason I was charged a fee to transfer?", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Why i'm I being charged an extra pound", "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?", "Why was my withdrawal requested cancelled by the ATM?", "Do you know why my card payment did not work?", "My top-up was reverted, why did this happen?", "I was getting some cash out of the ATM but it cancelled on me without warning.", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "The amount of money I pushed at the atm machine did not come out of the machine.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I checked the app and there is a payment that I don't recognize.", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "Make me understand why I am charged an extra fee when I use the ATM.", "I have foreign currency i would like to change how much will it cost me?", "There is a strange payment on my statement. What should I do?", "The cash I wanted wasn't there.", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "The ATM did not allow me to withdraw", "Besides USD what other currencies can I have?", "Why is there an extra charge for money that was withdrawn?", "I am adding money, what currencies do you accept to do this?", "Why is my cash withdrawal still showing as pending?", "There's a payment in my history I don't recognize", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Why did I get blocked?", "Where is my cash deposit in my balance?", "Why do I still have a pending cash withdrawal?", "I put some cash into my account but it's not displaying that on my balance.", "I recently bought an item using my card and I was charged an extra fee why is this?", "Do I need to convert my currency from GBP before transferring?", "I would like to change to a different currency.", "My transfer failed, why?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Is there a money transfer fee?", "When I made a transfer, there was a fee. Why?", "can I have multiple currencies?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Why was I charged an extra fee from the ATM?", "Something is wrong with my payment account since it has been declined", "Please help my find out why there is an odd direct debit in my records.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "If I need GBP instead of AUD what do I do?", "Is it possible to exchange currencies on the app?", "I had a card payment that was declined. Why?", "Why did my money disappear when I topped up??", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "I don't think I made this payment that is showing up", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "My balance was not updated with my checque or cash deposit.", "Why would my top up be reverted?", "I made a payment but the app reverted the payment.", "Is there a reason behind why my transfer did not work?", "My card payment was reverted", "Why was I charged a fee for a transfer?", "Can I have a discount if I exchange currency often?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "Why did my transfer decline", "How can I configure what currency my salary is in if it's in GBP?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "What is the fee for a foreign currency exchange?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Why am I being charged for transferring money?", "If I exchange currencies on a regular basis, is there a discount?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "Where does the exchange rate stand right now?", "I tried withdrawing but my cash is not showing up?", "Why did it decline my payment?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "why wasn't a transfer to account approved", "I did a transfer and was charged a fee that I shouldn't have been!", "My statement shows a strange direct debit.", "Why did my payment get declined?", "I did a payment but it was reverted by the app", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "There is a strange payment on my card.", "I have an unauthorized transaction on my statement", "After a transfer, I see an extra fee. Why?", "What is the source of the money in my account?", "What does it mean if my payment has been reverted?", "Is it possible to change from USD to GBP with your App?", "Can this app help me exchange currencies?", "What is the reason my cash withdrawal is still pending?", "I can't find the money I just added to my account.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?" ]

[ "The exchange rate for my withdrawal was wrong.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "I feel like too much money was taken during my currency exchange.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "what is the exchange rate when i get cash", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Why did my exchange rate change?", "The cash abroad exchange rate is applied wrong.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad." ]

[ "What is the reason for this fee I got after a simple cash withdrawal?", "Why was I charged for card payment?", "I did a transfer and was charged a fee that should not have been charged!", "Is there a cost to receive money?", "How do people send me money?", "Why do I have a strange payment on my statement?", "Card payment was declined, do you know why?", "How do I see the source of my money?", "Why was I charged a fee for withdrawing money?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "I tried to make a transfer and it failed.", "I wondered if multiple currencies is okay?", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "I shouldn't have been charged but I see a fee, why?", "How can I transfer money to my account?", "Is the exchange rate current?", "I tried to withdraw cash and got declined, why is that?", "Why was I charged for cash withdrawal?", "What are my options for holding money in multiple currencies?", "My card couldn't pay in a shop.", "My card got stuck in an ATM.", "I tried to make a transfer but it failed", "I have an outgoing transaction", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Explain why my card payment wouldn't go through.", "I suspect someone used my card.", "How can I the person see my money transaction?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "I made a mistake and need to cancel a transaction", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "My card will not work", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "Is there any cost to change foreign money to local?", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "Tell me why there is a charge on my cash withdrawl.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "I tired to deposit some cash into my account but it's not there", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Why didn't this transfer work?", "I was checking my statement and I think one of my card payments has reverted", "My transfer was wrong, are you able to stop it before it goes through please?", "When I attempted to make a transfer, it failed.", "I got charged fees for withdrawing cash!", "A transfer to my account was denied.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "My card payment didn't work, can you help?", "How are foreign exchange rates determined?", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "Do you know why my card payment was reverted?", "How come the ATM gave me less cash than what I asked for?", "What should I do if I think someone stole my details and used my information to make some transactions?", "Will I have to pay extra to exchange money?", "Where can money withdrawals be made?", "How do I transfer money to my account?", "I need to stop a transaction that I made.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "My card was used without my permission.", "I did a money transaction and dont have a receipt", "Can you tell me if I can hold money in several currencies?", "Why did the ATM give me less money than what I requested?", "My attempted transfer failed.", "Why did it decline my payment?", "A transaction is showing more than once.", "Is my card payment reverted?", "Will you charge me for exchanging foreign currencies?", "Is there an extra fee for using an ATM?", "Is it possible to exchange currencies using the app?", "I am having trouble to verify my identity", "What kind of money can I hold?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "I see a transfer fee, but to my understand, that should have been free, what happened?", "How do I deposit cash?", "Are you Visa or Mastercard?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "How do I avoid a fee to use an ATM?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I am seeing in the App a some cash withdrawal that I did not do", "What currencies are supported?", "Why is there a charge when I took out money?", "My ATM transaction was cancelled.", "Which foreign currencies can I get transferred into my account?", "Why was I declined from getting cash?", "Why did my payment get declined?", "Someone is making transactions on my account, I think they took my card information.", "I did not charge my account for that transaction. That's an error.", "I tried to get funds in hard cash but it was rejected!", "Can you please identify the problem with my bank card?", "How do I revert a transaction?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "There was a canceled payment for my card.", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "Please help me figure out the reason for the odd withdrawal amount from my account?", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "I believe my card payment were reverted", "I changed the currency, but why is it costing more?", "Card payment has be declined.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "are multiple currencies acceptable?", "THere is some cash that is showing up on my app.", "Do you deal with EUR?", "The ATM won't give back my card", "One of my card payments has reverted", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "I want to have multiple currencies in my account if possible.", "Some cash is showing up in my app that I did not get.", "Where is the cash I deposited?", "My cash withdrawal was declined, why?", "Why was a payment cancelled on my account?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Could you please tell me your exchange rates?", "My transaction from earlier needs to be reversed.", "Which currencies are allowed?" ]

[ "the exchange rate for my withdrawal is wrong", "Why did I only receive this much currency?", "what is the exchange rate when i get cash", "In receiving cash, the wrong exchange rate was used for my transaction.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "The rate applied to my foreign currency at an ATM was incorrect.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "When I was abroad the exchange rate for me was wrong.", "I did not get the right exchange rate while getting my cash out.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "The exchange rate is incorrect for my cash withdrawal transaction.", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "My exchange rate is wrong when I get cash.", "I think the exchange rate for the cash I withdrew was wrong.", "The cash withdrawal I took seems to be off. The exchange rate is wrong." ]

[ "I see some fees for cash withdraw.", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Why is top up not working if I use my American express with my apple pay?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "Please explain to me the circumstances in which my card payment would be reverted?", "How man currencies can I hold?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I think I see a withdraw I did not make.", "My payment has not been accepted.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "Why isn't the transferred money there?", "Why couldn't I make a withdrawal from the ATM?", "Is there a reason why my transaction is taking so long?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "When adding money, what are the currencies you take?", "I see a strange payment in my account.", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "What is the reason for the extra fee on my statement?", "There is a Direct Debit that looks suspicious.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why isn't my balance reflecting a transfer I did?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "After a transfer, I see an extra fee. Why?", "What's the closest place to withdraw money?", "Why i'm I being charged an extra pound", "What do I need to do to exchange my money?", "What is the reason my cash withdrawal is still pending?", "What time will a transfer from the US take?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I need to hold money, what currencies can I use?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Can you make exchanges with the EUR?", "I was charged for a cash withdrawal.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "Will you charge me for exchanging foreign currencies?", "My account transfer was not cleared.", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "Balance is not up to date.", "What is the source of the money in my account?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "My card payment was cancelled. Why?", "What other currencies can I hang onto?", "how come my transfer didn't work", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "What currencies do you accept for adding money?", "My app says I made a withdrawal, but I didn't.", "How do I get my refund back?", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Where did this extra €1 fee on my statement come from?", "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?", "Why does my account have a pending cash withdrawal?", "Why is my top-up showing as reverted?", "Why could my transfer have been declined?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "What may be the reason that my transfer did not go through?", "My transfer didn't work how come?", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "It looks like someone else withdrew cash from my account, can you help?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Which locations can I withdraw money from?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Why did I get charged for a transfer?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "Why did my transfer decline", "Why was my ATM transaction cancelled?", "There's a payment that isn't mine on my app", "Explain why a card payment would be cancelled?", "There is a cash withdrawl I don't remember.", "Why did it decline my payment?", "Can I cancel a transfer", "How long will my cash withdrawal take", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "Hi something is going on with the app. I see some payments I didn't make?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "Can you explain why my transfer was unsuccessful?", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "My transfer did not work, what was the reason?", "There is a direct debit that's not mine.", "I have a missing refund", "I believe there is a mistake because a payment I didn't make shows in my app.", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Is GBP a supported currency?", "When does my transfer from the US arrive in my account?", "How can I top up my account and which currency can I use?", "Why is there some cash that I did not deposit in my account?", "Can I cancel a transfer I made", "What are the most current exchange rates?", "Can you tell me about why the account I have was charged an extra 1$", "Why is there an uknown charge showing on my account?", "I need to get some Euros for my holiday. Am I able to exchange some of my money?", "An unauthorized payment is in my app", "Why would my payment have been returned to my account?", "What currency can I use to add money?", "Are EUR exchanges acceptable?", "What fiat currencies are used for exchange?", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "There is a payment that has not processed.", "Why was there an extra charge when I transferred money?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I need a refund?", "There is a payment that is not mine in the app. Please advise/", "Why didn't I receive the right amount of cash?", "I transfered my balance a while back. Why doesn't my account reflect this?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "How do I get a refund for an unauthorized direct debit payment?", "If I make a mistake can I cancel the transaction?", "Why is my refund missing in my statement?", "The amount of cash I received was not the full amount" ]

[ "I was charged an incorrect exchange rate for a withdrawal.", "In receiving cash, the wrong exchange rate was used for my transaction.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "Why did I only receive this much currency?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Is there a fee associated with using foreign exchange ATMs?", "My cash withdrawl has the wrong rate of exchange.", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "My exchange rate is wrong when I get cash.", "The exchange rate was wrong?", "why is the exchange rate for a Foreign ATM different", "I believe my exchange rate is incorrect", "I think I was charged a different exchange rate than what was posted at the time.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Can I make a withdraw if I am out of country from with out any fees at an ATM?" ]

[ "Are there fees for adding money using an international card", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I was charged a fee when making this transfer, and I don't think I should have been!", "Can you make exchanges using the EUR?", "Can I hold more than one currency?", "Why was I charged a random fee for a transfer I made?", "Is it possible to cancel a transaction?", "I sent out money, but was charged extra for transferring. Why?", "What currencies are accepted to add money?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Am I allowed to hold money in multiple currencies?", "what currencies can I receive my salary in with this?", "I did a payment but the app reverted it", "How do I interconvert between AUD and GBP?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I did a transfer and was charged a fee that should not have been charged!", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "How do I report a cash withdrawal that wasn't me?", "Why did my payment fail?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "Payment I didn't do.", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "I see in the app some cash was withdrawn, but it's not mine.", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "Where did this 1 euro fee come from?", "What other currencies can I hang onto?", "Which flat currencies are supported for holding and exchange?", "Why am I seeing a transfer fee on my bank statement?", "In the App I see a payment that is not mine.", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "Do you accept exchanges to EUR?", "I made a payment but the app reverted the payment.", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "How can I check for an unsupported merchant for my transfer request?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "Is the EUR accepted for exchanges?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "I am seeing in the App a some cash withdrawal that does not belong to me", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "The amount of cash I received was not the full amount", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Is there a way to revert my transaction from this morning?", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "What fiat currencies are used with holdings and exchanges?", "I got charged a fee that shouldn't be there from my cash", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "Who do I talk to for transactions debited twice?", "I did not receive the correct amount of cash.", "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.", "Under what condition will my payment revert?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I found a charge for a direct debit that was not made by me.", "My balance is not what I thought it was following an ATM withdrawal", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "Besides USD what other currencies can I have?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "Is there a fee when I add money to my international card?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "What is the time frame for a transfer from the US?", "The machine gave me the wrong amount of cash.", "My statement shows different transaction times.", "Why has payment been returned?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "What should I do? I topped off but the app reversed it.", "How long does it take to make an urgent transfer from China?", "For some reason, the money I added was returned.", "I just sent money but the person I sent it to doesn't see it. What happened?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Is there a reason why a recipient might not see my money transaction", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "I have an odd payment in my statement", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "What currencies are accepted for adding money?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I need to cancel an incorrect transaction.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "How do I go forth on holding money in multiple currencies?", "Why was my account deducted from a seller when I didn't approve of it?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I am being charged the wrong amount on my card.", "Why would a merchant revert a card payment?", "What do I need to do to correct this failed transfer?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "Why was money taken for a transfer?", "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "If I need GBP instead of AUD what do I do?", "Are EUR exchanges acceptable?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "My cash received does not match what has been requested", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I received a different amount of cash than what I entered.", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "What are my options for holding money in multiple currencies?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it." ]

[ "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "When I got cash, the exchange rate applied was wrong.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I think the exchange rate for the cash I withdrew wasn't correct.", "When I got cash I believe that the exchange rate was wrong", "A wrong exchange rate was applied to a transaction made abroad.", "I withdraw money abroad but I didn't get the right amount.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Why was the exchange rate wrong when I got cash", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "The cash withdrawal exchange rate is not correct.", "I feel like too much money was taken during my currency exchange.", "The rate of exchange for my cash withdrawal is wrong.", "I tried withdrawing money in another country and the exchange rate was wrong.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost." ]

[ "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "For my account, how do I transfer money in?", "What is the cost for currency exchanges?", "What is the foreign exchange rate you will apply?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "It is listed in my app that I made a payment which I did not actually make", "I just transferred some money. Why was I charged a fee?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "how can i add money to my account if you don't accept cash", "Why did I get charged a fee for transferring money?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "How do I top-up using cash?", "I tried to top up using my card, but now the money just disappeared!", "my payment was rejected, do you know why?", "I need to cancel an incorrect transaction.", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "What is the fee for accepting money from a foreign country?", "Was my transaction reverted with my card?", "With what currencies can I add money?", "In terms of holding and exchange, what fiat currencies do you use.", "During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "There was a limited amount of money available at the time of my transaction.", "After reviewing my charges, I see I was charged a fee for a transfer I did, why?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "What factors effect the exchange rate?", "Does it cost me to add cash?", "Is currency exchange possible?", "There is a payment in the App that is not mine.", "I made a cash withdrawal at an ATM but it still says pending in my account.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "An ATM fee was attached to my recent withdrawal.", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "My withdrawal is pending, why?", "I topped up and now my money is not there anymore! What happened to it?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Is exchanging currencies a feature of the app?", "Do you deal with EUR?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "Which currencies do you accept for adding money?", "How high is the exchange fee?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "Why was I charged when taking out money?", "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "on my statement there is a payment that I don't recognise", "How does one send me money?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "My refund isn't going fast enough.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Is my card payment reverted?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Does the fee for exchange change?", "How can I cancel a transfer I made", "where do I go to top up with cash?", "Why would my card payment be reverted?", "How would I use my money in a different country?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Do you have a list of exchange rates?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "How much will I be charged for a cross-currency exchange?", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "Someone else used my card to withdraw cash from an ATM", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "Why am I being charged more on exchange with things I bought abroad?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Why was my payment cancelled?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "How do I deposit cash?", "Where did the €1 fee in my statement come from", "i tried to withdraw money but was told i didn't have funds", "Where is the money I topped off with?", "My transaction from earlier needs to be reversed.", "Help me figure out why my transfer was declined", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "There is a strange payment on my card.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "What currencies can I not hold many in, if so what are they?", "The funds I transferred are not in my account", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "How to receive transfers from my employer when I get paid in GBP?", "What is a pending cash withdrawal?", "Where is the cash deposit I made?", "Payment i did not do", "Where does the exchange rate stand right now?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "My transfer failed to process correctly. Is there a reason this would happen?", "I'm checking the app and I see a payment that's not mine.", "How are foreign exchange rates determined?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "How do I transfer cash my into my account?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I think I was wrongly charged in a recent transaction when I used my card.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I didn't get the money I transferred", "There is a strange payment on my statement. What should I do?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "Why isn't my top up showing? Was the money reversed?", "why didnt my account allow a transfer", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "The transfer I made isn't reflected in my balance", "Why was there an extra charge when I transferred money?", "How long does it take for a pending cash withdrawal?", "I made a payment but it was returned.", "Why am I being charged a fee for transferring money?", "I got a fee for an ATM withdrawal.", "Can you convert to EUR?", "What are the current exchange rates?", "Can I top up using cash?", "Is it possible to exchange currencies?", "Will I get a curreng foreign exchange rate?", "Why am I being charged to transfer funds?" ]

[ "I thought I was going to receive more currency?", "I noticed my exchange rate was incorrect when I got cash.", "I didn't receive the correct exchange rate when I got cash.", "When I received my cash, the exchange rate was wrong.", "Whats wrong with my currency exchange?", "what is going on with my cash withdrawal? the exchange rate is wrong", "When I exchanged currencies the value of my money changed.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I think when I withdrew money when out of country the exchange rate was wrong.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I got cash and the exchange rate should have been different than it ended up being.", "I got cash abroad and the exchange rate applied is wrong", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "The exchange rate for foreign ATM currency is wrong.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I think I was charged a different exchange rate than what was posted at the time." ]

[ "Is there a way to change my PIN without having to go to the bank?", "Do you give out Visa or Mastercards?", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "Why are you charging me a transfer fee?", "The bank charged me fees for withdrawing cash!", "Why is there an extra fee on a transfer?", "Can I use my card at an ATM?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Do you charge if I use a European bank card for top up?", "Is it permissible to hold money in multiple currencies?", "I am trying to transfer money and something is going wrong.", "I have a fee and I don't know why", "How do I do a successful transfer to an account?", "What are my payment options?", "Why did you charge me a fee when I made a transfer?", "Why am I being charged a fee on a card payment?", "I will need to exchange currencies frequently, will I be able to get a discount?", "Do I have to use bank approved ATM's", "Why are you charging me for ATM withdrawal? It has always been free before.", "Is a bank transfer acceptable for topping up my account?", "Are there top up charges for US cards?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "Make me understand why I am charged an extra fee when I use the ATM.", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "Is it possible to use Apple Pay to put money in my account?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "I'm out of money, can I add money with my bank?", "I need to transfer money to my account from another bank", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "What currencies can I hold?", "I have questions about how to transfer money to my account.", "How do I change to a different currency?", "Where is my cash deposit in my balance?", "A fee was charged for my recent withdrawal.", "If you send me more cards, are there any charges?", "Is there a discount for multiple currency exchanges?", "Why isn't my balance updating after depositing cheques and cash.", "Where can I find an ATM?", "What currencies are accepted for adding money?", "I want to transfer money with my credit card.", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "Do you do SWIFT transfers?", "I need a list of currencies you accept for exchange.", "What is this $1 charge on my account?", "How can I tell if there will be a fee added to my payment or not?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "So what about the card PIN?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Which ATM's accept my card?", "Which foreign currencies do you accept for adding money?", "How do I freeze my bank card, as there has been a strange withdrawal?", "how come i can't find anywhere to load using cash", "How can I get my money that I didn't get from the ATM?", "How do I use contactless payments?", "Why do some of my payments have fees? I don't understand.", "There is a fee on my account. Why?", "Can you tell me the foreign exchange rate?", "Can you tell me when my money transfer will go through", "Why is my cash withdrawal pending?", "What can I expect if I use bank transfer to top up my account?", "Can you tell me what the cash withdrawal is in my statement?", "What foreign exchange rate will I get on weekdays and on the weekends?", "For topping-up is there a charge?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Do I get charged for a top up from a European bank?", "Do you use Mastercard or Visa?", "Can I make a contactless payments?", "How much does it cost to us US cards?", "Can I stop a transaction?", "how long will my cash withdrawal be pending for?", "Can I use app to freeze my card and dispute fraud?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "Why does my transaction have an added fee?", "what is this charge on my card?", "What kind of fiat currencies are supported for holding and exchange?", "I want to transfer money into my account", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "What types of fiduciary currencies are supported for tenure and exchange?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "My card rejected a cash withdrawal. Why?", "If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?", "Why was I charged a fee for my withdrawal?", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "Why can't I get cash from the ATM?", "When I withdrew my money, why was there an extra charge?", "What fiat currencies are supported for holding and exchange?", "My cash withdrawl was declined why?", "Are SWIFT transfers accepted?", "Why did I get charged for a transfer?", "What caused my cash withdrawal to be declined?", "How do I change currencies to euros?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "I want to do a cash top-up", "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "Where do I pay with my card?", "Do you guys accept mastercard or visa?", "Do you offer a discount for those who perform frequent currency exchanges?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Do you do Visa or Mastercard?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "How can I change currency type?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "are transfers to a beneficiary possible", "Was I charged more than I should of been for a currency exchange?", "How can I find your exchange rates?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Please tell me why I would have to pay a fee for a recent payment. Thanks.", "How can I change USD to GBP?" ]

[ "The exchange rate for the money I took out in a foreign country is wrong.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "The exchange rate you gave me for my cash withdrawal is wrong", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "Why did I only receive this much currency?", "The exchange rate for my cash withdrawal was incorrect", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "When I received my cash, the exchange rate was wrong.", "I got less cash because of the exchange rate.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "The exchange rate for my withdrawal was wrong.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "The cash abroad exchange rate is applied wrong.", "Can you check the exchange rate on a cash transaction I did overseas", "The rate of exchange for my cash withdrawal is wrong." ]

[ "Why did my card payment not work?", "Why is my cash deposit not in my account?", "Why did I not get my cash back after I withdrew?", "I have a strange transaction for £1 on my statement, what is that?", "what is my monthly spending limit because i was refused my money at an atm", "Does your app allow currency exchanges between USD and GBP?", "I'm not sure why the card payment didn't work.", "I had a card payment that was declined. Why?", "There is a cash withdrawal on my statement that I don't recognize", "Can you elaborate on why I have an extra charge just for transferring?", "What is this cash withdrawal on my statement?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Why was I denied the option to transfer money to a selected beneficiary?", "I was overcharged an additional pound.", "How can I transfer money to my account?", "I don't recognize what this payment on my statement would be for.", "For what reason was my transfer declined?", "Why was a payment cancelled on my account?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "If I were to transfer, what would the cost be?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "One of my payments was doubled", "What's the top up limit?", "I am seeing in the App a some cash withdrawal that its not mine", "What are these fees i am paying?", "I received an extra charge for using the card. Why?", "I made a transaction to the wrong account!", "I had a payment reverted and would like to figure out why.", "Why could my transfer have been declined?", "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "There is a transaction for $1 and I don't know why it was charged.", "Why was my card payment declined?", "What is taking so long on my transfer from the US?", "When I travel, what will it cost to switch for my currency?", "Will it be possible to change from USD to GBP with this App?", "I just pulled money out of the ATM and was charged a fee, WHy?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "Why didn't my card payment work?", "Does the exchange rate change each day for purchases? There is a different rate on my purchase.", "the conversion value for my card payments is incorrect.", "There's something wrong on my bill. A transfer fee should never have been added.", "There is a cash withdrawal in my account that isn't mine.", "I couldn't get money from the ATM", "I did not receive all of my cash back", "What's the process for exchanges?", "I was charged several times for something", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "For what reason can I not transfer money to a beneficiary?", "Can I get a Visa or Mastercard?", "Why was a transaction on my card declined?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "What is this extra fee that I got when I used my card to pay?", "Why am I charged to get money from the ATM?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Is my country's currency supported by your system?", "Is there a maximum for top-ups?", "Why is there an unknown card payment?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "The incorrect rate was used in my foreign purchase", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "My card won't let me withdraw money.", "I would like to use cash to make a top-up?", "Salary in GBP has been received. Does it need to be configured into another place?", "Why can't I topup my account?", "Which foreign currencies can I get transferred into my account?", "A transaction shows duplicate times.", "There is a strange payment on my card and I don't know what to do.", "Is it possible to deposit money in GBP?", "Is there any fees associated with receiving money with this account?", "Is there a fee for making a payment? If so, let me know why.", "Can I use this app to exchange between dollars and pounds?", "There is a payment I don't recognise!", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Is there a fee to top up by bank transfers?", "When considering currency holdings and exchanges, what fiat currencies are supported?", "Why was I charged an additional $1?", "Please tell me the types of currency I can hold.", "What is the extra fee that showed up on my card?", "why is there a fee for a payment on my card?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "Will you be able to exchange to EUR?", "I can't get cash from the ATM!", "There is a suspicious direct debit payment.", "Why did using an ATM cause me to be charged an additional fee?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "After reviewing my charges, I see I was charged a fee for a transfer I did, why?", "Why was I charged extra on my app?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "Why am I unable to withdraw my money through this card?", "Is there a charge for transfers?", "There was an extra fee when I paid with the card.", "Why did I get declined when trying to get cash?", "Can I exchange money from abroad without additional costs?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "What is this fee for card payment?", "Why was I charged $1 in a transaction?", "Why hasn't my payment gone through?", "Why couldn't I complete a transfer?", "I can't add any more money.", "I was getting cash and can't get my card back.", "my card was refused, why?", "What currencies are available for my use in holding and exchange?", "I couldn't transfer money to a beneficiery", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Why is a transfer to a beneficiary not possible?", "Why was my card payment reverted?", "I want to do a cash top-up", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "where to funds come from", "Is there a fee for transfer top-up?", "My statement is showing I was Charged a dollar and I am not sure why.", "How come I was charged an extra fee when paying with the card?", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "Why wasn't my payment to beneficiary X approved?", "Why has my beneficiary been denied?", "Will you charge me for exchanging foreign currencies?", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "Why did I have to pay extra because I paid with my card?" ]

[ "The wrong exchange rate was applied to me while pulling out cash.", "When I exchanged currencies the value of my money changed.", "My cash withdrawal charged me the wrong exchange rate", "I withdrew some cash and the exchange rate seems to be wrong.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I noticed the exchange rate for cash withdrawal isn't right.", "how come when i got cash the exchange rate was different than it should be", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "While abroad I got cash, and a wrong exchange rate was applied.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "what is going on with my cash withdrawal? the exchange rate is wrong", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Help me! When I was abroad, the exchange rate was wrong." ]

[ "Can i add a new currency to my account?", "What is this withdrawal as I do not remember making it.", "Hello, My money went through for my purchase but now I got contacted from the seller noting that they didn't receive it. Then the money was returned to my account and I'm not sure why this occurred. So if you can resolve this issue please.", "why would i be declined if i had money iin my account", "I put money in my account a week ago but its still not there, what is happening?", "I would like to exchange currency What types are there?", "I received my salary in GBP. How do I change this to my currency?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "What is the process for transferring money into my account?", "Can you do exchanges of EUR?", "Can you convert to EUR?", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "Where did this extra €1 fee on my statement come from?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "Is there a reason behind why my transfer did not work?", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "Why did my payment get declined?", "What does a transfer cost?", "I am not seeing recent cash withdrawal on my account.", "I have an unusual payment in my statement", "I just had a look at my statement. Why have I been changed for using the ATM?", "Why did my transfer not work?", "How do I find out how or where this transaction on my account came from?", "why didnt a transfer to my account process", "For adding money, which currencies do you accept?", "My money disappeared! Please help??", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "Is there a discount for multiple currency exchanges?", "I don't understand where this debit came from and want it removed.", "How much will I be charged for a cross-currency exchange?", "Why isn't my balance reflecting a transfer I did?", "Where is my cash deposit?", "Why is there are there two of the same transaction?", "Why didn't I get the amount I requested at the ATM?", "This is not right, I was told I could take out cash at the ATM for free?", "Tell me why there is an extra charge when I used an ATM?", "Can you tell me how to get AUD not GBP?", "Is my card payment reverted?", "Where is the cash deposit I made?", "Please explain to me how to know where my funds are from.", "are there any exchange fees", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "Why is there an extra dollar charged to my account?", "I have a strange direct debit in my statement", "My card payment was reverted", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Questionable transactions on my account.", "I noticed my card payment was cancelled, can you tell me why?", "Why did I not get all the cash I asked for?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "My account is depleted. Can I transfer funds from another bank?", "Is EUR one of the currencies you deal with?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Do you deal with EUR?", "the conversion value for my card payments is incorrect.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "One of my card payments has reverted", "Why was my card payment declined?", "There is a strange payment on my statement. What should I do?", "Explain why my top up would be reverted.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Where is the money I put in the bank?", "Why could my transfer have been declined?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "How can I change the currency I'm exchanging from AUD to GBP?", "There is a duplicate payment on my card. Why?", "why didnt my account allow a transfer", "Hey there's a fee for a transfer on my account. Why?!", "where do i find out about exchange fees", "Can you explain why my payment was charged a fee?", "Does this app have the same exchange rate as third parties?", "How can I know where did my funds come from?", "I made a payment but it was returned.", "How does a transfer work?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "Why is there a payment showing twice?", "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "Explain why a card payment would be cancelled?", "There is unexpected money in my account.", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Do cash withdrawals cost anything?", "I used my card to make a payment and wondered why the payment was reverted?", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "where can i see money source?", "Am I charged a fee to transfer funds?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "How do I transfer money into my account?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Help! I think someone has made a cash withdrawal with my card!", "Do you convert to Euro?", "What currency can I use to add money?", "I just did a transfer, but don't see the money in my account. What's up?", "If someone in a different country sends me money, do I have to pay a fee?", "Can this app be used to exchange currencies?", "How much is the exchange fee?", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "I wasn't able to withdraw money at an ATM", "Where did the €1 fee in my statement come from", "What kind of money can I hold?", "I inadvertently completed a transaction on a wrong account.", "Is it possible to exchange USD and GBP on the app?", "The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.", "How do I deposit cash?", "Do you know when the withdrawal will show?", "For what reason was my transfer declined?", "Will this app exchange currencies?", "I recently transferred money to my account when will it show up?", "My bank app said that I got cash from an ATM, but that's a mistake.", "I accidentally made a transaction to the wrong account.", "I was wondering whether exchanging currencies can be done on this app.", "I did not receive the right amount of cash I requested", "What is the best way to exchange currency?", "Is it possible to exchange currencies using the app?", "Is there a limit on how much I can withdraw from my account without being charged?" ]

[ "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I think the exchange rate is wrong for my ATM withdrawal", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I got cash abroad and need to check the exchange rate", "how do you determine your exchange rates because one of yours was off when i got cash", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "Why did you give me so little currency?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "On my last trip, I received the incorrect exchange rate.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "I got cash and the exchange rate should have been different than it ended up being." ]

[ "There's a payment in my history I don't recognize", "Do I need to convert my currency from GBP before transferring?", "I see a cash withdrawal in the app that I did not do.", "Do you have the best exchange rate?", "Can you tell me the foreign exchange rate?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "If I wanted to make a change from GBP to AUD what is the process?", "My cash withdrawal says pending, why?", "I was checking my statement and I think one of my card payments has reverted", "where is this money from", "So, my transfer is showing as pending, when will it actually go through?", "Can you tell me why I was charged extra when I withdrew money?", "I sent out money, but was charged extra for transferring. Why?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I need to know your exchange rates.", "I just sent money but the person I sent it to doesn't see it. What happened?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "How are the exchange rates determined?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "How do I transfer cash my into my account?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "A cash withdrawal is showing up that I didn't do.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Is there any type of fee for currency exchange?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "Can you explain to me why a cash withdrawal shows up as pending?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Can I see where my money came from?", "I put cash in my account, but I don't see it.", "My card payment might have been reverted.", "Is there an additional charge to exchange currencies?", "Am I allowed to hold money in multiple currencies?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "How can I top up with cash?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "Where can i exchange between GBP and USD", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "i withdrew cash and dont see it reflected on the balance", "Why did I not get the amount I specified at the ATM?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "This transfer incurred a fee that I don't think is right.", "How do I see my updated balance after I make a cheque or cash deposit?", "Will declined funds I tried to withdraw be returned to me?", "Why didn't the ATM give me all my money", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "When I went to get cash, it was declined!", "i have been trying to add money with apple pay but it wont work, why?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Why can't I withdraw cash?", "I got less cash at the ATM than I asked for. Why?", "Is there a way to make my money usable in another country?", "Why was my account deducted from a seller when I didn't approve of it?", "What is the currency exchange fee?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "What should I do if I think someone stole my details and used my information to make some transactions?", "Can you tell me why I was declined from getting cash?", "Is it possible to top up with cash? If so how do I do it?", "I want to add money but don't know what currencies you accept, can you tell me?", "Why does it say pending cash withdrawal on my statement?", "I believe you charged me too much to exchange my money", "The atm didn't give me all my cash", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Is it possible that my card payment was reverted?", "Money was taken out without my consent,", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "I made a mistake of transferring, can I cancel my previous transfer?", "What do I do about a debit on my account that I didn't make?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Where do my funds originate from?", "How much will I pay to exchange foreign currency?", "There is unexpected money in my account.", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "I must have entered my PIN wrong.", "Why is there a direct debit payment on my app that is not from me?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "My cash transaction isn't showing on my account", "How do you decide what your exchange rates are?", "Why do I get declined when I try to withdraw cash?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "My app says that I received cash from an ATM and I didn't.", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "What currencies do you offer?", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "What does it mean if my cash withdrawal is pending?", "I'm checking the app and I see a payment that's not mine.", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "How do I top up with cash?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "The ATM didn't give me enough money.", "Does it cost extra to exchange foreign currencies?", "Can I add money to my account with cash?", "How come the money from the merchant appeared back into my account?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "How would I use my money in a different country?", "I put money in my account a week ago but its still not there, what is happening?", "what is the cost for exchanging currencies?", "If I exchange currencies on a frequent basis can I receive a discount?", "What does it mean if my payment has been reverted?", "Can I use this app to change money?", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "My card payment was reverted. Why?", "If I exchange foreign currency, are there any other charges?", "Why was I charged a fee for withdrawing cash?", "I did a payment but the app reverted it", "Why have I been charged for pulling cash out of my own account?", "I made a payment but it was returned.", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet." ]

[ "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "The rate of exchange isn't right for my cash withdrawal.", "I believe my exchange rate is incorrect", "what are the exchange rates for foreign currency ATMs", "Why did I only receive this much currency?", "The exchange rate applied was incorrect when I was traveling outside the country.", "I did not get the right amount of money when I used a different country's currency.", "The wrong exchange rate was used for my cash withdrawal", "The wrong exchange rate was applied to me while pulling out cash.", "Whats wrong with my currency exchange?", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "My rate is not right when I used my card in a different country's money.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "When I got cash, my exchange rate was wrong.", "how come my withdrawal rate is wrong for my cash withdrawal" ]

[ "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "My transfer seems to be too expensive.", "Are cards available to those outside of the UK?", "My card is stuck in the ATM, what can I do?", "There is a fee for a transfer, please explain that to me.", "How can I configure what currency my salary is in if it's in GBP?", "I don't know what this Direct Debit payment on my account is for.", "What exchange rate do you use?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "There is a direct debit charge that I don't recognize, what can I do?", "What is the cost for currency exchanges?", "There is an odd payment in my statement", "How can I receive verification for the source of my funds?", "Can I pay online with my card?", "Where is the money that I transferred.", "Will I be charged a fee if I receive a SEPA transfer", "Can I only top-up digitally? Or could I use cash?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "A cash withdrawal is showing up that I didn't do.", "How can I tell the source for my available funds?", "How do I know where my money comes from?", "There is a strange payment on my statement. What should I do?", "I have an unfamiliar direct debit in my statement.", "use my credit to add money", "What are the acceptable currencies for adding funds?", "Do you convert to Euro?", "I was made to pay an additional pound!", "I sent out money, but was charged extra for transferring. Why?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "What fees apply when using a card?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "How do i transfer money using my credit card?", "What will I need to configure if my salary is in GBP?", "How do I get my card back quickly from a bank machine that it?", "Where do I pay with my card?", "At what places accept my card?", "How long does it take for the money to show up in my account?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Am I able to get a card in EU?", "How long does it take to get my money", "where can i see money source?", "What kind of cash machines would allow me to change my PIN?", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "I have an American Express that I'd like to add money to my account with.", "How much could I top up?", "Why did I get charged for a withdrawal?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "How do I reverse a transaction on my account?", "My bank app said that I got cash from an ATM, but that's a mistake.", "There is a withdrawal that isn't mind in the app.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I noticed additional charges when transferring?", "Where do I request another card?", "my atm transaction was wrong", "Why is there an additional fee showing on the statement I received?", "Why i'm I being charged an extra pound", "Why didn't the ATM give me all my money", "I see an unfamiliar payment on my statement.", "My receipt shows an extra charge on my transfer, why is this?", "How long will a cash withdrawal be pending?", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "What is the process for using my credit card to transfer money?", "I don't understand the money transfer process.", "I did not receive my full withdrawal amount", "Do you offer services that hold money in different types of currency?", "I need to verify my funds.", "If I top-up by using a trasfer are there charges that applied?", "Why were there additional charges when transferring?", "What currencies are available for my use in holding and exchange?", "Can I have it add money automatically in certain intervals?", "There is an unauthorized payment in my statement.", "Where is the transfer to my account that I made?", "Is there a way to use a cheque to top up my account?", "How can I tell what foreign exchange rate I will get?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "Need to deposit a cheque into my account", "Is there a fee to get an actual card?", "I would like to get some extra cards?", "I need to change my PIN. Can I do that at a cash machine?", "Would I be able to get a second card?", "What is this strange payment in my account?", "I can't withdraw money", "What should I do if I think someone stole my details and used my information to make some transactions?", "Are there limits as to where my card will be accepted?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "Do cash machines let me change my pin?", "How can I transfer money using my credit card?", "Is it possible that my card payment was reverted?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "Do I get Visa or Mastercard?", "Does it cost extra to send out more than one card?", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.", "What do I owe for a new card?", "My ATM got stuck and I'm not sure what to do.", "Are money transfers free?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "How can I receive my salary in another currency?", "what is the price of a transfer?", "Can I transfer money using the SWIFT service?", "Are you sure when the withdrawal will show?", "There's a cash withdrawal that didn't make that is showing up.", "This is not right, I was told I could take out cash at the ATM for free?", "Where is a ATM that accepts Mastercard?", "How are cash withdrawals pending?", "Why did the ATM give me less money than what I requested?", "Am I able to change my PIN at any cash machines?", "Can I request a card?", "Do I get any sort of discount on volume for a lot fo currency exchanges?", "Help! In the app there is a direct debit that I don't remember.", "What fiat money can I used in the exchange and holding?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Can I make transfers before my identity verification?", "Is it possible to change my pin if i am out of the country?", "my cash withdrawal is pending, why?", "Why was there a transfer fee on my account?", "What does it mean if my cash withdrawal is pending?", "Please tell me the types of currency I can hold." ]

[ "I got cash and the exchange rate should have been different than it ended up being.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "Can you check the exchange rate on a cash transaction I did overseas", "the exchange rate for my withdrawal is wrong", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I was given the wrong exchange rate when getting cash", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "The exchange rate you gave me for my cash withdrawal is wrong", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "While abroad I got cash, and a wrong exchange rate was applied.", "My exchange rate is wrong when I get cash.", "how come my withdrawal rate is wrong for my cash withdrawal", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Why is the exchange rate wrong for my international withdrawal?" ]

[ "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "What kind of ATM's can I use?", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "My card shows a cash withdrawal I don't recognize.", "The ATM didnt let me get cash", "Card payment has be declined.", "Explain why a card payment would be cancelled?", "Does it cost to top up my card?", "I have questions about how to transfer money to my account.", "someone is using my account", "Why have I been charged an extra pound?", "Why am I charged whenever I withdraw cash?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "i noticed that the funds were returned to my bank account. What happened?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I have an unknown charge.", "My card's expiring, what happens now?", "I was charged multiple times for one purchase", "Do you know why my card payment is declined?", "The currency exchange rate was wrong for a purchase I made.", "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.", "Why was I charged an extra pound?", "Please explain to me the circumstances in which my card payment would be reverted?", "My card needs to be topped up.", "What is the reason my payment was not accepted?", "Where's the money I transferred into my account?", "I think I see a withdraw I did not make.", "How long until the money is in my account?", "Where should I withdraw money from?", "My card couldn't pay in a shop.", "Why didn;t my payment work", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "Can I cancel a transaction?", "My bill shows the same charge more than once", "Where is the money that I asked for? I asked for more than I got!", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "the exchange rate is wrong from something I got in another country", "Why is there a fee for withdrawing?", "I have a cash withdrawal on my statement that I am unsure of.", "I have a confusing payment appear on my statement and I don't recognise it!", "Why is there a fee for getting cash?", "Is there an extra fee to exchange currencies?", "What happens if my card expires?", "I noticed my card payment was cancelled, can you tell me why?", "why do I have a pending payment?", "I bought this item and was charged the wrong amount can I get a refund?", "Can i cancel a charge?", "The ATM ate my card.", "If I need to exchange currency is there an extra fee?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "there is a charge i dont recognize", "Why was I blocked from withdrawing from the ATM?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "My card would not work at a shop.", "What card or currency can I use to pay?", "I am wanting to refill my card, is there a charge?", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.", "Can you tell my why my funds transfer did not work properly?", "I need to know what these extra charges are on my statement?", "My payment is taking a long time to go through.", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Do I have to use bank approved ATM's", "Is my card activated?", "Help! I fear that my card was stolen,", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "My cash withdrawl was declined why?", "Purchases I did not make are appearing in my bank statement?", "I did not receive all of my cash back", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "The ATM stole my card!", "Why didn't the ATM give me my money?", "I don't understand where this charge came from.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Where did the money I deposit go??", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "I had a duplicate card and got charged twice. How do I resolve this?", "When exchanging currencies, is there an extra fee?", "Can you please check if I was charged twice?", "For some reason my card payment hasn't worked. what can I do to look into that?", "I have a transaction that shows several times", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Why was my Payment declined", "Is there a reason that the ATM declined my transaction?", "I couldnt get cash in an ATM", "I see a direct debit payment on my statement that wasn't me", "I was overcharged one extra pound!", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "I got a strange cash withdrawal in my statement", "Why are you charging me fees for using my card?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "Why did you charge me for a cash withdrawal?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I purchased something abroad but the exchange rate is incorrect.", "Why is there an additional fee showing on the statement I received?", "Why did my payment go back to my account when I bought something?", "I could not get the ATM to work", "Do you have charges now when you pay with a card?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I don't know where this debit transaction on my statement came from.", "The terminal I paid at wouldn't take my card. Is something wrong?", "My card payment has been declined, why?", "Duplicate transactions appear on my account", "Would I get a Visa or Mastercard?", "Where do I pay with my card?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "I cannot seem to use my card.", "To many charges on my card how do I go about fixing that?", "why does the app show a direct debit payment that I did not authorize", "Why did the ATM give me less money than what I requested?", "I visited the ATM but got less money than what I requested. Why?", "I made a card payment but it didn't work. Why not?", "A foreign purchase I made has the incorrect rate applied to it.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Why did I get a different card then requested?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?" ]

[ "I noticed my exchange rate was incorrect when I got cash.", "Why was the exchange rate different when I withdrew my cash?", "You've incorrectly calculated the exchange rate for my cash withdrawal", "My cash withdrawal charged me the wrong exchange rate", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "When I made a cash transfer abroad the wrong exchange rate was applied", "I didnt get the correct exchange rate for getting cash", "you got the exchange rate wrong for my cash withdrawal", "The cash abroad exchange rate is applied wrong.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "My rate is not right when I used my card in a different country's money.", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "I was charged an incorrect exchange rate for a withdrawal.", "I feel like too much money was taken during my currency exchange." ]

[ "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "My cash transaction isn't showing on my account", "I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "My bank app said that I got cash from an ATM, but that's a mistake.", "I need to change a transfer.", "I made a deposit of cash and check that has not been added to my balance.", "How do I make a currency exchange?", "For my account, how do I transfer money in?", "Why is my app showing me taking money that I did not take out?", "I have a card payment that was declined, but why?", "Why doesn't my balance reflect my transfer", "I made a transaction but did it to the wrong account.", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "I was charged a fee when I transferred my funds, why?", "Why would a cash withdrawal be pending?", "I want to know where my money comes from.", "What happens when a payment is reverted?", "i withdraw cash from the ATM and was charged a fee", "When does the money get transferred to my account", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "This transfer incurred a fee that I don't think is right.", "Why was I charged a fee for withdrawing money off my card?", "I'm not sure why I was charged an extra fee for transferring funds.", "How can I transfer some money into a foreign account?", "What locations allow me to withdraw money?", "Why has my money been returned back to my card.", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "How do I get my refund back?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "My top up may have been reverted", "I requested a higher amount for my cash withdrawal", "Can this app be used to exchange currencies?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Does your system support multiple currency.", "Can I verify the source of my funds?", "What us the fee to transfer money from my bank?", "Where's the money I transferred into my account?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "How do I deposit cash?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Why am I seeing a transfer fee on my bank statement?", "I don't know why my payment didn't work.", "Does the app allow for exchanges between currencies?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Help, the ATM didn't give me all the money I requested", "Some cash shows up on my app.", "Which currencies do you accept for adding money?", "There's a cash withdrawal I am certain I did not make", "Why is my cash withdrawal pending?", "Can this app help me exchange currencies?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I would like to exchange currencies on the app. How do I do this?", "In the app, I see a withdrawal I didn't make.", "Show me the source of my money.", "Please explain the fee on a transfer I made.", "I made a mistake and performed a transaction on the wrong account!", "How do I transfer money to my account?", "If I exchange currency frequently, can I get a discounted rate?", "How long with my cash withdrawal stay pending for?", "I just had a look at my statement. Why have I been changed for using the ATM?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "my payment was rejected, do you know why?", "Does it cost to exchange currencies with this card?", "I need to exchange foreign currency will i be charged?", "Will you handle EUR?", "I don't recognize some transactions. Is someone else using it?", "I have a payment that shows twice", "A payment is showing twice. Why is that?", "I visited the ATM but got less money than what I requested. Why?", "Are you sure this is the interbank exchange rate? This rate is really bad.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Is something wrong with my account, my balance didn't change after I transferred some money", "Do I get charged for withdrawals?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "What is the source of funds for my money?", "Is there a reason why a recipient might not see my money transaction", "Where can I see where my funds came from?", "How long does the cash withdrawal take to pend?", "Someone made a mistake on my money transfer because I was charged extra fees.", "I would like to know how to work out where my funds came from?", "What currences are available for exchange?", "Where did the money transfer go?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "Why isn't my top up showing? Was the money reversed?", "Is this app capable of exchanging currencies?", "Does it cost me to add cash?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Can you tell my why my card payment has been reverted.", "I don't know where this transaction came from?", "The atm didn't give me all my cash", "Verify my source of funds?", "A payment that I didn't make appears in my app.", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "I see a payment on my statement for a place I didn't make a purchase at.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I transferred money from the US, How long does it take?", "Do you accept other currencies besides US Dollars?", "Are there specific ATM's that I can draw money from?", "What does it mean to have a pending cash withdrawal?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Is the 1 pound charge I can see an error or an incorrect entry?", "Currency exchanges have any extra fees?", "Where is the money I pushed it's on my mobile app as being withdrawn.", "I am being charged the wrong amount on my card.", "How can I know where did my funds come from?", "How do I use the app to exchange currencies?", "I would like to verify my source of funds.", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "What is the fee for accepting money from a foreign country?", "A withdrawal is showing that I don't recognize" ]

[ "I did not get the right amount of money when I used a different country's currency.", "Why is the exchange rate wrong for my cash withdrawal?", "The rate of exchange for my cash withdrawal is wrong.", "I didn't get the right amount of cash because of the exchange rate.", "The ATM I used for foreign currency provided the wrong exchange rate.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I did not get the right exchange rate while getting my cash out.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "The exchange rate for foreign ATM currency is wrong.", "I think the exchange rate for my for my cash withdrawal is wrong", "While abroad I got cash, and a wrong exchange rate was applied.", "A wrong exchange rate was applied to a transaction made abroad.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?" ]

[ "Do currency exchanges cost extra?", "Why is there a fee on my money transfer?", "I have been overcharged.", "How is the exchange rate doing?", "If I exchange currencies on a frequent basis can I receive a discount?", "I was checking my statement and I think one of my card payments has reverted", "Will I get a curreng foreign exchange rate?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "I did a bank transfer and my balance isn't current.", "Which foreign currencies can I get transferred into my account?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "There is a payment in the app that I did not approve", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "What's the exchange fee?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "My payment has not been accepted.", "There is a strange payment on my card and I don't know what to do.", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "I would like to change to a different currency.", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "How is my money transferred to the account", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Will this app exchange currencies?", "My cash withdrawal was declined, why?", "A strange card payment, I do not recognize it.", "My money didnt go through after I transferred.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Where did the money transfer go?", "How much does currency exchange cost?", "I found an unauthorized card payment", "I received a fee I should not have.", "Why isn't my top up working using my saved American Express in ApplePay?", "Why isn't my top up showing? Was the money reversed?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "I am using the app, and I see cash withdrawals that I did not authorize.", "What went wrong when I tried to do my transfer?", "What types of foreign money can be used with this service.?", "How do I deposit cash?", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "Can I use this app to change money?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "What us the fee to transfer money from my bank?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "where did my funds come from?", "Please help. There is a payment in the app that isn't mine.", "Why am I seeing a fee for transferring money?", "I have an outgoing transaction", "What do I do if my payment was reverted?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Are there any extras for exchanging currency?", "How can I solve my issue with holding multiple currencies?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "So, my transfer is showing as pending, when will it actually go through?", "Why doesn't it work when I use American Express to try to add money to my account?", "What are the currency exchange fees?", "My cash withdrawal was declined. Why?", "How can I get my money that I didn't get from the ATM?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I see some transactions that I don't recognize. I think someone stole my details.", "I have an unusual payment in my statement", "My card payment did not work.", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "There's a cash withdrawal on my account that I didn't make", "I think there has been a mistake with my transfer", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "How do I get a refund for an unauthorized direct debit payment?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "why do your exchange rates change", "Where's the money from my transfer from Europe?", "What kind of fiat currency can I used for holding and exchange?", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "I was not distributed all of cash that I requested", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "How are exchange rates determined?", "What is the source of the money in my account?", "How can I tell where the money came from?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "My statement indicates I made a payment to an unfamiliar merchant.", "Is there a cost to receive money?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "can I have multiple currencies?", "Where is my last money transaction", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "What steps do I need to take to exchange currencies?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "Can I see where my money came from?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Where can I withdraw money from?", "Where can I withdraw money from?", "Could you tell me what your exchange rates are?", "Where is the money I topped off with?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Can I use this app for both USD and GBP?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "Can you tell me the foreign exchange rate?", "What currencies are available for my use in holding and exchange?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "What are your international exchange rates?", "How come I got charged extra for withdrawing cash?", "How do I transfer cash my into my account?", "What is this cash withdrawal on my statement?", "What currencies do you accept to add money?", "What will happen if I want to add money using an international card? Will I run into any fees?", "I didn't get the money I transferred", "What is the reason for my card payment to be reverted?", "If I want to exchange currency, will there be extras?", "What is the current exchange rate for me?", "How come a fee was charged when I tranferred money" ]

[ "My exchange rate is wrong when I get cash.", "I did not have the right exchange rate applied to my situation of pulling out cash", "I withdrew cash and I think the exchange rate is wrong.", "I tried withdrawing money in another country and the exchange rate was wrong.", "The applied exchange rate is wrong for the cash I got abroad.", "why is the exchange rate for a Foreign ATM different", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Can the exchange rate change while I am in the process of making a withdrawal?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I got cash and the exchange rate should have been different than it ended up being.", "In receiving cash, the wrong exchange rate was used for my transaction.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "The see the rate applied to my transaction was wrong at the atm.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "When I was abroad the exchange rate for me was wrong." ]

[ "What commission do you take for currency exchage?", "Why is my ATM withdrawal still pending?", "There is a direct debit payment that I did not make.", "Using an ATM caused me to incur an additional fee. Why?", "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.", "There's a payment that isn't mine on my app", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Is it possible to hold money in multiple currencies?", "How can you transfer my salary to my correct currency?", "Can I exchange currencies usign this app?", "Will this app allow me to exchange currencies?", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "Why am i being charged for withdrawing cash funds?", "Can I use this app for any currency?", "How are cash withdrawals pending?", "What are the steps I need to do if I have a stolen card?", "How do I stop fraud to my card?", "How much is it to use my US debit or credit card to top up?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I have a cash withdrawal in my statement. Why is that?", "Is my card usable anywhere?", "How come I was charged extra when I withdrew cash?", "ATM apparently not working? Couldn't access funds in my account?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "How much does it cost to make transfers?", "Would it be possible to activate my card?", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "How do I know where I can use my card?", "Where can I verify my identity?", "Am I able to change my PIN at any cash machines?", "I need to use a European card for a top up, what will the charge be?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "can i deposit a check here?", "I see a cash withdrawal that I did not perform.", "from where are coming your exchange rates?", "How many days does a transfer from the US take?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "What are the limits to where my card will be accepted?", "If I want to add funds to the account using American Express, how do I do that?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "Do I pay extra for exchange?", "Why was I charged for cash withdrawal?", "I was charged extra when I made a cash withdraw, why?", "Where can I get my card at?", "I didn't mean to do the transfer, is there any way to cancel it?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "Tell me what ATMs use this card.", "Is there a fee for extra cards?", "I received a fee for obtaining cash, is this correct?", "Does your app allow currency exchange from USD to GBP?", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "There is a payment that is not mine.", "I need a Visa card", "How long do transfer pend for?", "Can I top up for free using a European card?", "I have an unusual payment in my statement", "I couldn't do a transfer to an account", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Do I need a disposable card?", "For adding money, which currencies do you accept?", "I need to reverse a transaction", "My card payment might have been reverted.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "If I top-up by using a trasfer are there charges that applied?", "What are the steps for depositing cash into my account?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Where do you get your exchange rates from?", "Are bank transfers immediate?", "What do I do now my credit card has been swallowed by the ATM?", "Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.", "Can I have it add money at certain time intervals when I travel?", "there is a debit i dont recognize", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Why are you charging me for ATM withdrawal? It has always been free before.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "want a new card what are the fees", "Why am I unable to withdraw money even though in the past I've done it just fine?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Can you please tell me why I cant get money from the ATM?", "What is the reason for the fee charge on my transfer?", "I have an odd payment in my statement", "need to know where money comes from", "Is there a way I can have a mastercard?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "I want to transfer money to a beneficiary, but I couldn't.", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Does my account have the option to hold multiple currencies?", "How do I exchange USD to GBP?", "How do I change my PIN abroad?", "I got charged a fee that shouldn't be there from my cash", "is it just visa or can i also use mastercard?", "I would like to cancel a transfer...is this possible?", "The ATM didnt let me get cash", "How much more do I have to pay to exchange currencies?", "Can I get spare cards?", "What is the fee on my statement for?", "A Bank ATM did not give my card back. What do I do now?", "Do you accept checks?", "Can I convert currency with the app?", "Can I use this app to change money?", "Is there a reason why a recipient might not see my money transaction", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "How do i transfer money using my credit card?", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "Is this app capable of exchanging currencies?", "I had a wrong fee charged at this ATM.", "Is there a way to see my money's source?", "How would I use a bank transfer for topping my account?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "Where do I go to change GBP?", "How can I exchange currencies using your app?", "I only have one other credit card from the US. Do you accept that?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Can I transfer something urgently from China? How long does it take?" ]

[ "I had the wrong exchange rate applied to some cash I got abroad.", "I used an ATM in a foreign currency but the rate applied is wrong!", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Why is the exchange rate wrong for my cash withdrawal?", "When I got cash, the exchange rate applied was wrong.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I got less cash because of the exchange rate.", "I think that the exchange rate for the withdrawal of my cash is not right.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "The exchange rate was wrong in the foreign country I got cash in.", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "I got cash abroad and the exchange rate applied is wrong", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "I was charged an incorrect exchange rate for a withdrawal." ]

[ "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I checked the app and there is a payment that I don't recognize.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "Was my card payment reverted?", "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "What do I do about a debit on my account that I didn't make?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Do you accept exchanges to EUR?", "What do I need to do to exchange my money?", "Can you tell me why I was charged extra when I withdrew money?", "Are you able to make exchanges to EUR?", "Why didn;t my payment work", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "I tried topping up using my card, but the money is gone?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "There is a suspicious cash withdraw on the account.", "How can I tell where the money came from?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Do you know why my card payment was reverted?", "I transfered my balance a while back. Why doesn't my account reflect this?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Does my account have the option to hold multiple currencies?", "I put money in my account a week ago but its still not there, what is happening?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Trouble transferring transaction contact for help", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Will you assess me more fees if I top up with an international card?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "What is the dollar that I have pending on my statement there?", "There is a strange payment on my card.", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "Why was my card payment reversed?", "I tried to top up and suddenly my money disappeared", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "I don't think I made this payment that is showing up", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "extra fees on a cash withdrawal, not cool.", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "I have a cash withdrawal that I do not recognise.", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "I see some transactions that I don't recognize. I think someone stole my details.", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "What are the currency types that I can keep money in.", "I have a strange cash withdrawal in my statement", "I transferred some money recently and saw a fee on my account, what's that for?", "The fee charged when I changed rubles into British pounds was too much.", "What currency is supported for exchanges and holding?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Do I have to pay extra if I use an international card to top up my account?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "If I exchange currencies frequently, is there a discount?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "In the App I see a payment that is not mine.", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "I have a strange direct debit in my statement", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "There was a direct debit I don't recognize.", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "Is there a way to see where my money originally came from?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "why was my payment reverted on the app", "There's a payment in my history I don't recognize", "i entered my pin in wrong and got it frozen. how many tries do i have", "The correct amount of cash was not received.", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Why i'm I being charged an extra pound", "What card or currency can I use to pay?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "I was not distributed the correct amount of cash that I asked for", "I would like to know how exchange rates are calculated when transferring funds.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "There is an unauthorized fee.", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "If I top up by card, what options do I have re: currency and card type?", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "Why is a payment I made reverted back to my account?", "What is the fee for accepting money from a foreign country?", "I have a payment in my statement that is off", "I used the wrong account number!", "What's the exchange fee?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "I think there's been an unauthorized cash withdrawal from my account.", "What will happen if I want to add money using an international card? Will I run into any fees?", "Did I do something incorrectly? Where is my top-up?", "How can I hold and exchange fiat currencies?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I did a payment but the app reverted it", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "What does it mean if my cash withdrawal does not show up properly?", "I think something went wrong, I didn't get the right amount.", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?" ]

[ "The exchange rate for case abroad is applied wrong.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "how do you determine your exchange rates because one of yours was off when i got cash", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I found the exchange rate for my cash withdrawal is wrong", "The see the rate applied to my transaction was wrong at the atm.", "how come when i got cash the exchange rate was different than it should be", "When I got cash the exchange rate was wrong", "the exchange rate was different than expected", "Why was my cash withdrawal given the wrong exchange rate?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "The wrong exchange rate applied to my cash withdrawal.", "I got cash abroad and the exchange rate applied is wrong", "I was charged an incorrect exchange rate for a withdrawal.", "You applied the wrong exchange rate while I was traveling outside the country." ]

[ "I was wondering whether exchanging currencies can be done on this app.", "Why would a merchant revert my payment?", "Why was I overcharged a pound!?", "Which fiat currencies can I use through this app?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why have I been charged more than once for the same transaction?", "How do I unblock my pin after entering it wrong too many times?", "There is an unauthorized fee.", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!", "How do you decide what your exchange rates are?", "I just transferred some money. Why was I charged a fee?", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "I need to withdraw money. Where can I do that?", "why cant you just refund me instead of a merchant", "I got a strange cash withdrawal in my statement", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "I got charged a fee that shouldn't be there from my cash", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "Please help me, there is a transaction in the incorrect account.", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "When I travel, can it automatically add money in certain intervals?", "How can you transfer my salary to my correct currency?", "What is the source of my funds.", "how do you get exchange rates", "How do you calculate exchange rates?", "Will it be possible to change from USD to GBP with this App?", "What is taking so long on my transfer from the US?", "Why am I being charged for transferring money?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Why has transferring money resulted in a charge?", "My exchange rate was wrong for an Item I bought!", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "I transferred some money but the recipient is having trouble withdrawing.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Can you unlock my pin? I think I entered the wrong pin too many times.", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "why did my payment revert", "What will happen if I want to add money using an international card? Will I run into any fees?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Can I use this app for both USD and GBP?", "How can I change the currency I'm exchanging from AUD to GBP?", "is there a way i can see source of money?", "What currencies can be exchanged in the app?", "Why is there a pending hold on one pound on my statement?", "How do I exchange currencies with this", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "How come the money from the merchant appeared back into my account?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "Do you offer a discount on multiple currency exchanges?", "What do I do if I've been charged twice for the same transaction?", "Is there a reason why there is an extra £1 charge on my account?", "Why am I seeing a transfer fee on my bank statement?", "I inadvertently completed a transaction on a wrong account.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "did not receive correct cash upon withdrawal", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "My top-up was cancelled, could my bank be the problem?", "What is the fee for accepting money from a foreign country?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "I am not supposed to be charged a cash withdrawal fee, but I was.", "I might have been charged on my debit statement by fraud.", "Is there any way to know how the transaction got on my account?", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "Some of my card payments look different than where I purchased products from. Why is that?", "Will I be charged for receiving money?", "I made a transaction and it is taking a very long time to go through.", "There's a payment in my history I don't recognize", "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I was charged a fee for the transfer, but can you tell me why?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "Does the exchange rate change?", "Why am I having trouble withdrawing cash?", "Why was I charged a fee for withdrawing money off my card?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I was not distributed all of cash that I requested", "Why is there a fee on my money transfer?", "Is EUR one of the currencies you deal with?", "You did not give me the correct exchange rate for an item that I bought.", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "Are there any fees when exchanging to foreign currencies?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "Will you help me unblock my pin after putting in the wrong pin too many times?", "This Direct Debit payment may not be right.", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "that fee should not be there, you charged my cash for an unnecessary thing.", "What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?", "Is there a way to undo a transaction?", "Show me the source of my money.", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "What is an exchange rate?", "Your exchange rate is totally wrong for my card payment", "There was a direct debit transaction I have don't think should be there.", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "There is an odd payment in my statement", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "Where is the transaction I made to a friend?", "I'm checking the app and I see a payment that's not mine.", "How do I see the source of my money?", "how do I know where I can get money withdrawn?", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Why was the exchange wrong for the item I purchased?", "How do you determine the exchange rate?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "Trouble transferring transaction contact for help" ]

[ "My rate is not right when I used my card in a different country's money.", "I think the bank made a mistake on the exchange rates", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I didnt get the correct exchange rate for getting cash", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "The exchange rate applied was incorrect when I was traveling outside the country.", "The rate of exchange isn't right for my cash withdrawal.", "When I got cash, the exchange rate applied was wrong.", "The rate of exchange for my cash withdrawal is wrong.", "My ecchange rate was wrong for a cash transaction.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time." ]

[ "i didnt put that money in my account", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "What should I do if I think someone stole my details and used my information to make some transactions?", "How often do your exchange rates change", "With what currencies can I add money?", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "Can I have money in more than one currency in my account?", "I made a cash withdrawal but the pending status is taking forever.", "Can I have money of different country of origin.", "What is this strange payment in my account?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Is there any way to get my salary in a different currency?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "How much is the charge for a foreign currency exchange?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Can this app exchange American and English currency?", "My card payment wasn't accepted.", "Why was my request for cash declined?", "How much do you charge for exchange rates?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "The cash I tried to draw from the ATM was not approved.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "Why would a cash withdrawal still be pending?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "Is there a reason my transfer failed?", "Can I add money to my account with cash?", "Why has my transfer failed?", "Can my account have different types of currency in it.", "My payment came back for something i'm trying to buy online? it's been doing it for two weeks. do you know what the issue is?", "Is there a way to undo a transaction?", "How can I receive my salary in another currency?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "I have been overcharged.", "If I need to top up with cash where should I look?", "I have my card here with me and someone has just made a withdrawal for 500. Please help!", "What currencies can I hold?", "I did a payment but it was reverted by the app", "How do you do currency exchanges?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "i noticed that the funds were returned to my bank account. What happened?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Something is wrong with my payment account since it has been declined", "Can I receive money in a different countries money?", "I may have a fraud charge on my debit statement.", "Do currency exchanges cost extra?", "Why would my card payment be reverted?", "Why do I see a random withdrawal in my app?", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "If I want to exchange currency, will there be extras?", "What is the source of the money in my account?", "Is this app capable of exchanging currencies?", "Is currency exchange possible?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Why was I charged a fee for withdrawing money off my card?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Why did my transfer fail? What can I do?", "What commission do you take for currency exchage?", "Can you explain your exchange rate policy to me?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "What went wrong when I tried to do my transfer?", "Transaction refund missing from my statement.", "My card payment was reverted", "Why was a payment cancelled on my account?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "What foreign exchange rate will you use?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "An ATM fee was attached to my recent withdrawal.", "Where did my money come from?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "There is a potentially fraudulent direct debit on my account.", "How can I cancel a transfer I made", "Is it possible to exchange currencies?", "I might need AUD instead of GBP, how to change?", "My credit card for was not approved for a top-up transaction. What happened?", "When exchanging, how much are the rates?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "What is the current exchange rate?", "What is your opinion on the exchange rate?", "I made a check and cash deposit that wasn't credited to my account.", "Is the exchange rate current?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "What is the rate for exchange fees?", "my cash withdrawal has not come out of my account yet.", "I am being charged the wrong amount on my card.", "If I make a mistake can I cancel the transaction?", "Can I use this app to change money?", "I need to exchange foreign currency will i be charged?", "Why was I declined getting cash?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.", "Why has my top-up been reverted?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "Will it be possible to change from USD to GBP with this App?", "Will this app allow me to exchange currencies?", "My app is showing a cash balance that I did not receive.", "How do the foreign exchange rates work?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "Help! The app has an ATM withdrawl that I didn't make.", "I didn't receive all the cash I asked for", "I am trying to find out how to exchange currency X with currency Y.", "Why did you charge me extra when I withdrew cash?", "I did not charge my account for that transaction. That's an error.", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Can this convert money?" ]

[ "My cash withdrawl has the wrong rate of exchange.", "While abroad, I got cash, and the exchange rate applied is wrong.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "The exchange rate for my withdrawal was wrong.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "The exchange rate was messed up from the ATM", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "Why was my cash withdrawal given the wrong exchange rate?", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Foreign currency rates were put in wrong at an ATM i used.", "The wrong exchange rate applied to my cash withdrawal.", "I tried withdrawing money in another country and the exchange rate was wrong.", "Can you please check the exchange rate when I was getting cash?" ]

[ "Can I pick between Visa and Mastercard?", "Can I choose between Visa or MasterCard?", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "I need to know how much it costs to transfer funds.", "Can I change my in at all ATM's?", "How can I transfer funds from my bank to my top up account?", "Could you inform me as to why I have been charged a higher fee for doing banking abroad.", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "How much does it cost to make transfers?", "How do I stop fraud to my account?", "Is the EUR accepted for exchanges?", "How long to I have to wait for a transfer to reach my account?", "Do you accept exchanges to EUR?", "Can I check to see where the funds came from?", "Am I able to do a SWIFT transfer?", "I did not get the right amount of cash from the ATM.", "I would like to know where my source of funds came from.", "Can I change my pin at ATMs? If so, what ones?", "I bought something in another currency, but the exchange rate was incorrect.", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "How can get a Visa card?", "Are there any fees associated with receiving money?", "If my transfer is from Europe how long will it take?", "What forms of payment do you accept?", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "Are visa and mastercard accepted", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "I need a Visa and a Mastercard from you.", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "What countries are you available in?", "Are there discounts for frequent currency exchanges?", "Could you tell me the fiat currencies that you work with?", "I am trying to exchange AUD for GBP, how do I do that?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "what do I need to do if the ATM kept my card?", "How long will I have to wait for my money to be in my account?", "Can you make sure I get a MasterCard and not a Visa?", "Can i change my PIN at the ATM?", "Is there a pay structure for currency exchanges?", "I need a new card.", "How long does transfer from the US take?", "Why didn't I receive the right amount of cash at the ATM?", "How long does it take for a transfer to show up in my account?", "My transfer seems to be too expensive.", "What methods are available for my friend to send me money?", "Is GBP a supported currency?", "Where can the card be used?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Do you support the exchange of EUR from my currency.", "what cards can i use to add money to my account", "Is it possible to get a card outside the UK?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "Will you charge me more if I use a European bank card for a top up?", "How to receive transfers from my employer when I get paid in GBP?", "Is there a certain age I need to be?", "Please help me get a Visa card.", "Is my new bank card on the way and is there a way to track it?", "What are the top up fees for using an European bank card?", "Will you be adding more currencies in the future?", "How much can I withdrawal in one month without incurring fees?", "What type of fiat currencies do you support?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I anticipate getting a Visa card", "are there any exchange fees", "Will a cheque suffice?", "Is it possible to transfer money to my credit card?", "Can you tell me how to tell where my funds come from?", "Are there only certain ATM machines where I can use this card?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "What kind of fees will I pay when I transfer?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "what is the price of a transfer?", "I have a fee listed for a transfer.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Can I change my pin at an atm?", "Are there restrictions to transfers to certain accounts?", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "Which establishments will accept my card?", "Can I quickly send a transfer from China? How long will it take?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Is there a fee for using a European bank card to top up?", "There is an unauthorized fee.", "How do you top-up using cash?", "I want to transfer money with my credit card.", "Can my friends send me money?", "I've made a bank transfer but the money doesn't seem to be in my account.", "When will my card arrive?", "How do I go about transferring money using my credit card?", "I want to top up my account by a bank transfer, but will I be charged?", "How many days until the money will be in my account?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "Is there a fee for withdrawing cash?", "I need to make a transfer, what will the fee be?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "what I need to verify my account", "I need a fast transfer from China? How fast will it be?", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "With my credit card i would like to transfer money.", "Where is my cash deposit?", "I would like to know where the funds are at.", "can I use it in any country?", "Your foreign exchange rate is wrong.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Is there a way I can have a mastercard?", "Do you support changing the currency I use?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "How can I get a virtual card for a one-time transaction?", "Can I do a SWIFT transfer?", "Can I deposit a check?", "How can I get my money that I didn't get from the ATM?" ]

[ "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "When I received my cash, the exchange rate was wrong.", "I think when I withdrew money when out of country the exchange rate was wrong.", "Using international ATMs messes up the exchange rate.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I believe my exchange rate is incorrect", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "you got the exchange rate wrong for my cash withdrawal", "The cash abroad exchange rate is applied wrong.", "the exchange rate for my withdrawal is wrong", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I didn't receive the correct exchange rate when I got cash.", "Why was the exchange rate wrong when I got cash", "how come my withdrawal rate is wrong for my cash withdrawal", "On my last trip, I received the incorrect exchange rate." ]

[ "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Why was my withdrawal requested cancelled by the ATM?", "Can I use a different currency with my salary?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "There are transactions I didn't make, someone else must have used my card.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "My transfer appeared not to work.", "How much will I pay to exchange foreign currency?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "A false direct debit payment is showing in my app", "how much is it to exchange currency", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Can I change my pin at an atm?", "to cash withdrawals charge me?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I got less cash at the ATM than I asked for. Why?", "what is source of my money", "What do I do if I can't get my card out of the ATM?", "What currencies can I hold?", "Why am I being charged more on exchange with things I bought abroad?", "I tried to make a withdrawal from the ATM, but it was cancelled.", "What do I do if I notice a strange withdrawl in my statement?", "There is a cash withdrawal on my statement that I don't recognize", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "Is there a few for exchanging foreign currencies?", "I think something went wrong, I didn't get the right amount.", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I entered the pin incorrectly too many times and now it is blocked. Can you help?", "I bought something and the money appeared back into my account? Why?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I got charged and extra fee when I transferred money so why was I charged?", "How can I tell what foreign exchange rate I will get?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "Why didn't I receive the right amount of cash?", "I didn't mean to do the transfer, is there any way to cancel it?", "My cash received does not match what has been requested", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "why does the app show a direct debit payment that I did not authorize", "There is a suspicious cash withdraw on the account.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "What's the procedure with currency exchange?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "Why was my transaction not approved?", "What is the fee for a foreign currency exchange?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I checked the app and there is a payment that I don't recognize.", "I made a payment but the app reverted the payment.", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "I think there's been an unauthorized cash withdrawal from my account.", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "The ATM cancelled a transaction on me when I was trying to get some cash out.", "i entered my pin in wrong and got it frozen. how many tries do i have", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "It looks like someone else withdrew cash from my account, can you help?", "How come I can't take money out of the ATM?", "there is a debit i dont recognize", "Do you hold money and if so, what currencies do you accept?", "What currencies can I exchange?", "Can you tell me where you get your exchange rates?", "I see a direct debit that I didn't authorize", "Please send a new card; the ATM ate mine.", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative", "Will there be a charge for exchanging foreign currency?", "I was charged a fee when making this transfer, and I don't think I should have been!", "Is it possible to hold money in different currencies?", "My app says that I received cash from an ATM and I didn't.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "The card payment didn't work", "Does this app exchange currencies?", "How can I change the currency I'm exchanging from AUD to GBP?", "If I top up by card, what options do I have re: currency and card type?", "Is my country's currency supported by your system?", "Will I get charged fees when I add money with an international card?", "has my card payment been reverted?", "Why is there a direct debit I didn't make showing in the app?", "Will you tell me how to exchange USD for GBP in the app?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "Can I use this app to exchange currencies?", "How do I avoid a fee to use an ATM?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I could not access my money at the ATM", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Can I exchange currencies usign this app?", "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "Can I change my pin at ATMs? If so, what ones?", "What are your currency exchange fees?", "I attempted to get cash in the ATM but it was not authorized", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I topped up but the app reverted it", "Do you offer services that hold money in different types of currency?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "My card payment did not work.", "What do I do if the ATM swallowed my card?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I am seeing in the App a diret debit that its not mine", "How do I use the app to exchange currencies?", "How do I fix a payment that was reverted", "How are currencies exchanged?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Why has my payment been reversed?", "How can I get my money that I didn't get from the ATM?", "I got a fee for an ATM withdrawal.", "The ATM didnt let me get cash", "Will I have to pay extra to exchange money?", "how do you get exchange rates", "What currencies do you do exchanges for?", "I noticed a different charge while I was taking my money out." ]

[ "The exchange rate for the money I took out in a foreign country is wrong.", "I think the exchange rate for the cash I withdrew was wrong.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "what are weekend rates for getting cash", "Why is the exchange rate wrong for my international withdrawal?", "Foreign currency rates were put in wrong at an ATM i used.", "I believe my exchange rate is incorrect", "what are the exchange rates for foreign currency ATMs", "what is the exchange rate for foreign ATMs", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "I withdrew some cash and the exchange rate seems to be wrong.", "While abroad I got cash, and a wrong exchange rate was applied.", "The applied exchange rate is wrong for the cash I got abroad.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "Why was my cash withdrawal given the wrong exchange rate?", "I exchanged cash when traveling and the rate was incorrect." ]

[ "How long can an EU transfer take?", "I do not need GBP, I need AUD, how do I convert it?", "Is the 1 pound charge I can see an error or an incorrect entry?", "how can i add money to my account if you don't accept cash", "What is the process for transferring money into my account?", "Where did this fee come from?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "There's an unauthorized cash withdraw", "Is there a reason why my card was declined when I attempted to withdraw money?", "Why were there additional charges when transferring?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "How does a bank transfer for topping my account work?", "Why am I being charged for withdrawing cash but haven't in the past?", "Someone else used my card to withdraw cash from an ATM", "Why was a transaction on my card declined?", "I noticed a different charge while I was taking my money out.", "is there a fee for a transfer? if so how much will it be?", "I noticed an extra $1 charge on my statement, can you tell me why that is?", "why has a cash withdrawal charged me?", "What fiduciary currencies are supported for tenure and exchange?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "Why am I having trouble withdrawing cash?", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "Is there a top up fee for transfer?", "Why would my card payment be reverted?", "Why has my card payment been reverted?", "This Direct Debit payment may not be right.", "An ATM fee was attached to my recent withdrawal.", "There is a suspicious cash withdraw on the account.", "How long does a transfer transaction take?", "How long is the wait for a US transfer?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "If my card is trapped in the ATM, what do I do?", "I wondered if multiple currencies is okay?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Please help me regarding a direct debit in the app that I don't recognize.", "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "How much does it cost to us US cards?", "Why are there fees for card usage?", "Do you support other currencies?", "How much is the fee for a SEPA transfer?", "When can I expect a transfer from Europe to go through?", "Can I use this app to change money?", "Why am I being charged to withdrawal money?", "How do I change my AUD into GBP?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "Do I have to change my PIN at a bank?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "Why is there an unknown card payment?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "Is there a reason I was charged a fee to transfer?", "I travel a lot, can I get a bulk currency exchange discount?", "When I made a transfer, there was a fee. Why?", "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.", "Can I use any card and currency?", "I've notice I was charged for withdrawing cash, can you explain why?", "there is a debit i dont recognize", "When will the cash that I put in the ATM be cleared from pending status?", "Is there a list of ATM machines?", "Please help me, there is a transaction in the incorrect account.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "need to know places i can withdraw money", "Is there a fee to top up by bank transfers?", "Money transfer help? How long?", "I want to use a European bank card for a top up. Must I pay?", "Why does my account not accept cash deposits?", "Why does my money come from?", "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?", "Is the bank the only place I can change my PIN>", "I made a deposit in the ATM and it has not cleared", "why was my payment reverted on the app", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "When traveling, is it possible for it to add money at specific time intervals?", "Is there a top charge for US cards?", "How long will it take to transfer from europe?", "Why was I not able to get cash from the ATM?", "Why doesn't the card payment work", "Your exchange rate was off. I was charged extra on my payment that I made last Saturday.", "Can you please explain how to transfer money using the bank transfer process?", "Why is there an extra fee on my statement?", "Which country's currency do you support?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "What do I do if an ATM \"stole\" my card?", "I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?", "why was i charged a fee to transfer", "How fast are transfers from Europe?", "Why has my payment been reversed?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Is GBP a supported currency?", "How long do bank transfers take to clear", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "what do I need to do if the ATM kept my card?", "How long does it take for a transfer to reach my account?", "Can I use this card at any ATM?", "Why am I charged a fee when using my debit or credit card?", "Why was I charged a fee when I withdrew money?", "What happens when I money transaction doesn't show up on the receiving side?", "How can my account have money transferred into it?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "What is the transfer fee charge?", "Why is there a €1 charge on my statement?", "Is there a charge for transfers?", "How do I reverse a transaction on my account?", "Can someone assist me with the details explaining which fiat currencies that you support?", "Where'd the rest of my cash go from the ATM", "How come there is an extra fee on my statement?", "Where should I withdraw money from?", "Why am I being charged for transferring money?", "Why is my ATM withdrawal still pending?", "Why was there a fee when I pulled cash?", "What do I do if I can't get my card out of the ATM?", "Why was my transfer charged fees?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I sent out money, but was charged extra for transferring. Why?" ]

[ "I think the bank made a mistake on the exchange rates", "I wasn't applied the correct exchange rate when getting cash", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "A wrong exchange rate was applied to a transaction made abroad.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Foreign currency rates were put in wrong at an ATM i used.", "I exchanged cash when traveling and the rate was incorrect.", "The conversion rate on the ATM that I used with foreign currency was wrong.", "When I was abroad the exchange rate for me was wrong.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "I withdraw money abroad but I didn't get the right amount.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I didn't get the right amount of cash because of the exchange rate.", "I didn't receive the correct exchange rate when I got cash.", "Why was my cash withdrawal given the wrong exchange rate?" ]

[ "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "It looks like my card payment might have been reverted.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "How do I make a currency exchange?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "If I exchange currencies on a regular basis, is there a discount?", "What happens when I money transaction doesn't show up on the receiving side?", "Payment i did not do", "Please explain to me the circumstances in which my card payment would be reverted?", "What does a pending cash withdrawal mean?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "Which ATM's can I use to make a withdrawal?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Some of my card payments look different than where I purchased products from. Why is that?", "How come I was charged a transaction of $1?", "Does this app exchange currencies?", "Why was my transfer charged a fee?", "I was spending cash with my card and got a fee.", "Why is it showing that my account has been charged a dollar that is showing as pending?", "Could you inform me as to why I have been charged a higher fee for doing banking abroad.", "If I wanted to make a change from GBP to AUD what is the process?", "I got my American Express in Apple Pay, why is top up not working in my country?", "Is there always a charge when withdrawing money?", "I looked at my statement and found a payment I and found a mistake.", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "has my card payment been reverted?", "Why was my request for cash declined?", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "I need to reverse a transaction", "Can I do a bank transfer to put additional money in my account because I am out of money?", "How can I solve my issue with holding multiple currencies?", "Does this app have the same exchange rate as third parties?", "Is there any reason my cash withdrawal still shows as pending?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "I did not receive all of my cash back", "There is a withdrawal on my account that I don't remember initiating.", "I see a direct debit transaction in the app that is not mine", "One of my card payments has reverted", "I have my card here with me and someone has just made a withdrawal for 500. Please help!", "Why is the pending status on my cash withdrawal taking so long?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Why would my card payment be reverted?", "I need AUD not GBP, how do I change it?", "Please explain the fee on a transfer I made.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Where is my money that I transfered?!", "For my account, how do I transfer money in?", "how long will my cash withdrawal be pending for?", "Why has my money been returned back to my card.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Why am I seeing a direct debit thats not mine?", "What is the reason my payment was not accepted?", "Why does the app revert a payment?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "where did my funds come from?", "I didn't get the money I transferred", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "What currencies can I use to top up my account?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "What currencies do you accept to add money?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Is there a reason to why I was charged twice for a transaction?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Whats types of currency can I exchange?", "I want to add money but don't know what currencies you accept, can you tell me?", "An unauthorized payment is in my app", "There is a mysterious debit transaction on my statement", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "I did a payment but the app reverted it", "I found a transfer fee - is that correct?", "I did not get as much cash as I requested at the ATM.", "What is the base of the exchange rates?", "I did not get enough cash", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "What went wrong with my transfer?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "Do you deal with EUR?", "I had a payment reverted and would like to figure out why.", "Why is my cash deposit not in my account?", "Is there a reason why there is an extra £1 charge on my account?", "What happened to the money that I deposited?", "There is a payment that is not mine.", "Do you happen to do exchanges of EUR?", "my money, where is it coming from?", "Tell me why there is an extra charge when I used an ATM?", "Help! I made a transfer in error and need to cancel it before it's complete!", "Help! The app has an ATM withdrawl that I didn't make.", "Can you explain the transfer fee that I was charged?", "Why did I get a fee?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Are there any fees when exchanging to foreign currencies?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "My account seems a bit off and getting weird charges.", "What does pending mean on a cash withdrawal?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "How much is the exchange fee?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Can I hold money in multiple currencies?", "Will I get a curreng foreign exchange rate?", "My account was charged for a withdraw I tried to make that was decline.", "Why was my transfer stopped ?", "Why is the cash withdrawal under pending?", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "What currencies do you accept for adding money?", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "I was charged a fee for a transfer. Where did it come from?", "Can you please tell me why my cash withdrawal is still pending?", "Is there a charge for getting my money?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "How can I change USD to GBP?", "I do not like this, I made a simple transfer but I have an additional charge for doing so." ]

[ "In receiving cash, the wrong exchange rate was used for my transaction.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I took out cash abroad and the exchange rate isn't correct.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "The exchange rate for my cash withdrawal was incorrect", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "Why is the exchange rate different than expected on my transaction?", "The exchange rate applied was incorrect when I was traveling outside the country.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I withdrew some cash and the exchange rate seems to be wrong.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?" ]

[ "Do you also have this extra fee on your statement?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "What happens with the duplicate charge in my account?", "I do not recognise this card payment.", "I found a direct debit I would like to dispute", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I tried to get cash out of the ATM but it is taking too long", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "Is there a way to get around fees", "I checked the app and there is a payment that I don't recognize.", "Why is there an unknown card payment?", "The ATM didn't give me the the withdraw amount requested.", "my cash balance less than what I thought", "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "I was overcharged one extra pound!", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "What do I do if the ATM swallowed my card?", "My ATM withdrawal was declined.", "How do I go about cancelling a transaction?", "Do you accept cash?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "How do I report fraud on my card?", "There is a direct debit payment I don't recognize.", "I would like to know why a withdraw I made for some cash shows up as pending.", "There is a pending transaction on my account, what does this mean?", "Why are you charging me fees for using my card?", "Someone has taken my money and I don't know who", "My exchange rate isn't correct.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "I bought something abroad and the exchange rate applied is wrong", "If my card is trapped in the ATM, what do I do?", "How do I report a cash withdrawal that wasn't me?", "Seems like my card payment has been cancelled", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "If I top up by transfer, am I going to be charged?", "Will I be charged an extra fee if I need to exchange currency?", "I want to cancel the transaction I made earlier", "If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?", "I couldnt transfer money from my account.", "A Bank ATM did not give my card back. What do I do now?", "Where is the transfer to my account that I made?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "I topped up and now my money is not there anymore! What happened to it?", "My top up may have been reverted", "Is there a fee for extra cards?", "How can I cancel this transaction?", "There is a payment that I made that hasn't gone through yet.", "what happened to the money after i put in the wrong info and it got declined", "What do I do if I see a transaction on my card that I don't recall making?", "I have an incorrect charge and would like a refund.", "help, I see money missing I didn't take out.", "I have been charged twice on my statement.", "Is there a way to revert a transaction?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Something is wrong with my payment account since it has been declined", "There must be an issue, why has my card been cancelled?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Someone stole my cards!", "I made a deposit of cash and check that has not been added to my balance.", "Is it possible for me to top up with cash?", "Why does my money come from?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "what is this extra charge with my purchase?", "I have been double charged", "What are the charges if I exchange foreign currency?", "Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?", "Is there a fee to top up by bank transfers?", "Someone might be using my card that is not me.", "A withdrawal is showing that I don't recognize", "I cannot withdraw money from the ATM", "Why can't I take money from my account?", "Can I withdraw from any ATM?", "I am seeing a direct debit I wasn't aware of.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "What are the sources for the funds in my account?", "I am seeing inside the App a some cash withdrawal that is not mine", "Is there an additional charge to exchange currencies?", "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges.", "What us the fee to transfer money from my bank?", "My card payments have stopped.", "What do I do if there is an electronic debit that is not correct?", "Why can I not get cash from the ATM?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "The app says I made a cash withdrawal that I didn't make", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "Can I see where my money came from?", "I visited the ATM but got less money than what I requested. Why?", "I'm unsure of a withdrawl in my statement.", "Why does my statement show various transaction times?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Some idiot stole my card.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "When can I use money sent to my account?", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "A transaction shows duplicate times.", "i was charged when i used a us issued card. why and what cards are free to use to add money", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "I am inquiring about a $1 charge on my statement.", "There is a payment I don't recognise!", "My card couldn't pay in a shop.", "Why is the exchange rate different from what I expected?", "why do you charge for transfers?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Will I be charged any fee for receiving money?", "is it possible to cancel transactions?", "I made a payment but the app reverted the payment.", "Why can't I withdraw cash from this ATM?", "Why is my money gone right when I attempted to top up", "Help me cancel a transaction.", "I have a transaction showing multiple times.", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?" ]

[ "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "The rate of exchange isn't right for my cash withdrawal.", "There was an error in exchange rate for my cash withdrawal", "the exchange rate for my withdrawal is wrong", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "After I got my cash, I found out my exchange rate was wrong.", "The exchange rate for case abroad is applied wrong.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Why was the exchange rate wrong when I got cash", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "Why was the exchange rate different when I withdrew my cash?", "I was needing you to see if the exchange rate is correct from when i got cash" ]

[ "I received the wrong amount of cash back", "I was given the wrong amount of cash", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "There is a payment that I made that hasn't gone through yet.", "I need AUD not GBP, how do I change it?", "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?", "Why hasn't my transaction completed?", "How can I cancel a transaction to a wrong account?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "Why is my cash withdrawal pending?", "Cash withdrawal was incorrect at ATM.", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "I'd like to know what the foreign exchange rate will be.", "How's the exchange rate looking right now?", "There is a direct debit that's not mine.", "Why was there an extra charge with the withdrawal of my money?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Can I hold more than one currency?", "How come my cash withdrawal came with an unnecessary fee?!", "There is a direct debit set up that was not authorized by me.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "If I exchange currency frequently, can I get a discounted rate?", "My transfer to an account failed.", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "How long will it take for my cash withdrawal to no longer show as pending?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "Which forms of currency are accepted?", "What currencies can be exchanged in the app?", "I was charged a fee when withdrawing cash, can you explain why?", "Why did my transfer fail? What can I do?", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I did a transaction to a wrong account!", "Why is your exchange rate different on different days?", "Can I withdraw money from another bank and transfer it into my empty account?", "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund", "I tried to transfer money and it did not work.", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "i tried to do a transfer to an account but it didn't work", "Is there a fee to make a transfer?", "Can you provide a reason as to why my transfer did not work?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "I see an unfamiliar payment on my statement.", "I got the incorrect amount of money given to me from my account", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "If I see a payment in the app that I don't recognize, what should I do?", "Help! The app has an ATM withdrawl that I didn't make.", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "I'm trying to take money from my account but its not letting me. Help!", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "What happens if the ATM gives me the wrong amount of money?", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "My cash withdrawal says pending, why?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "How can I top up my account and which currency can I use?", "How much extra will I be charged for exchanging foreign currency?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "Why did my payment fail?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Will this app exchange currencies?", "Why did my transfer fail?", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "I could not transfer funds to a beneficiary; is there a problem with your software?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "My money hasn't been transferred yet.", "What's the closest place to withdraw money?", "What is the cost for an exchange fee?", "My transfer did not work, what was the reason?", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "My funds are not transferring to my bank. Why is this not working?", "my statement contains an unknown payment", "What commission do you take for currency exchage?", "my cash withdrawal is pending, why?", "What foreign exchange rate will I get on weekdays and on the weekends?", "I made a currency exchange and think I was charged more than I should of been.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Do you know when the withdrawal will show?", "Cash withdrawal has been pending, why is it so?", "I am being charged the wrong amount on my card.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I bought something and returned it and the money from the return isn't in my account.", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "What currency can I use to add money?", "What kind of fiat currency can I used for holding and exchange?", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "There's a payment that isn't mine on my app", "What options do I have for holding currencies?", "Is there a problem with receiving my salary in GBP?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I am adding money, what currencies do you accept to do this?", "Could you help my figure out the exchange fee?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Money transfer help? How long?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "How many currencies can I have money in in my account?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "I see some fees for cash withdraw.", "Why is my withdrawl to cash still pending?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Which foreign currencies can I get transferred into my account?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "If I wanted to make a change from GBP to AUD what is the process?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay." ]

[ "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "The exchange rate applied was incorrect when I was traveling outside the country.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "The exchange rate was wrong in the foreign country I got cash in.", "When I got cash I believe that the exchange rate was wrong", "I believe I got a wrong exchange rate when I got cash.", "I used an ATM in a foreign currency but the rate applied is wrong!", "I didn't get the right amount of cash because of the exchange rate.", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Why was my cash withdrawal given the wrong exchange rate?", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "I withdrew cash and I think the exchange rate is wrong.", "I thought I was going to receive more currency?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn." ]

[ "There is a withdrawal on my account I didn't make.", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Is there a way to undo a transaction?", "Why wasn't my payment accepted by the app", "I sent some money and the account hasn't recived the transfer I made.", "Are there any hidden extra fees for currency exchanges?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "I have a payment which has not been approved.", "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?", "I want to transfer money into my account", "Why won't my card work.", "I do not recognise this card payment.", "I don't know what this Direct Debit payment on my account is for.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "When will my cash withdrawal show/", "I am from X but am traveling to Y - how do I get currency for Y?", "Will declined funds I tried to withdraw be returned to me?", "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "How can I find the source for my available funds and money?", "Can you tell me what the cash withdrawal is in my statement?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Is my card payment reverted?", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Can you explain the transfer fee that I was charged?", "Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate", "I did not get enough cash", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "I may have a fraud charge on my debit statement.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "In terms of holding and exchange, what fiat currencies do you use.", "I had a card payment that was declined. Why?", "There was an extra fee when I was at the ATM. Why?", "I put some money in my account the other day but now its gone? Why is this?", "Why was my Payment declined", "My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "How do I go forth on transferring a sum of money from one account to another?", "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.", "How do I find out where my funds came from?", "Why have I been charged a fee for cash withdrawal?", "What was I charged a fee for card payment?", "My card was taken by the ATM.", "Which forms of currency are accepted?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "My account was charged a debit payment I don't recognize.", "I got less cash at the ATM than I asked for. Why?", "Will I be charged for a cash withdrawal?", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "Why is there a payment I didn't do in my app?", "How can I know where did my funds come from?", "I deposited cash but it isn't showing up in my account", "I do not know why I was charged for the $1 transaction.", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "How can people transfer money to me?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "At what ATMS am I able to use the card?", "I would like to transfer money into my account.", "Is this app capable of exchanging currencies?", "How do I get refunded?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "How long until I see a cash withdrawal?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?", "What is this fee showing up in my account for?", "I tired to deposit some cash into my account but it's not there", "Why doesn't my balance reflect my transfer", "Which currencies can I use to add money?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "I can't withdraw money", "I wanted to know about a pending dollar that is on my statement.", "I haven't received my cash yet.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "where do i find out about exchange fees", "My payment card was declined - could you tell me why?", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I believe my money did not go through with my top up, was there a problem on your end?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "Will I get charged on a foreign currencies exchange?", "i do not know what this charge is for", "Where do my available funds come from?", "Is there a limit on how much I can withdraw from my account without being charged?", "What if I need my salary in another currency?", "Is it right that I've been charged for transferring money?", "I transfered my balance a while back. Why doesn't my account reflect this?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I just transferred some money. Why was I charged a fee?", "Why was my card payment reverted?", "Can I hold more than one currency?", "What options do I have for holding currencies?", "How long does it take for a transfer to be in my account?", "I made a mistake with a transaction!", "Why is my withdrawl to cash still pending?", "I have an unfamiliar direct debit in my statement.", "Where's the money I transferred into my account?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "Am I limited to what ATM I can use my card?", "How can I solve my issue with holding multiple currencies?", "Can I add money to my account via bank transfer?", "I do not recognize the card payment.", "I would like to verify the source of my money", "Can I stop a transaction?", "I did a money transaction and dont have a receipt", "What commission do you take for currency exchage?", "Why has my deposit in the ATM not cleared yet?", "I am adding money, what currencies do you accept to do this?", "I accidentally made a transaction to the wrong account.", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I don't understand why I was charged extra for withdrawing money?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "my cash balance less than what I thought" ]

[ "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "what are the exchange rates for foreign currency ATMs", "When I received my cash, the exchange rate was wrong.", "I noticed the exchange rate for cash withdrawal isn't right.", "When I got cash I believe that the exchange rate was wrong", "I got cash abroad and need to check the exchange rate", "what is the correct exchange rate for getting cash", "I didn't get the right amount of cash because of the exchange rate.", "When I was abroad the exchange rate for me was wrong.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I was charged an incorrect exchange rate for a withdrawal.", "The exchange rate for my cash withdrawal was incorrect", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "The exchange rate for foreign ATM currency is wrong." ]

[ "Why was my card payment declined?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "My transfer did not work, what was the reason?", "Why was there a fee with my cash withdrawal?", "What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "why didnt my account allow a transfer", "I was charged twice for a few things this week when I only bought one. What do I do?", "Why is my cash withdrawal pending?", "For some reason my card payment hasn't worked. what can I do to look into that?", "Is there a reason I was charged an extra fee for using the ATM?", "Is there an exchange rate?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "Why was the payment on my card declined?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "I made a card payment, but it has been declined?", "I want to change the wrong exchange rate.", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "How come I was charged a transaction of $1?", "I think I was charged double for something I bought - how long should I wait before reporting this?", "My transfer didn't work how come?", "The exchange rate used on your app is really bad. I'm considering closing my account because of it.", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "How come a fee was charged when I tranferred money", "Why was I denied the option to transfer money to a selected beneficiary?", "My money transaction hasn't arrived.", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Why was my request for cash declined?", "I was charged a fee when I transferred my funds, why?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "Will I be charged for a cash withdrawal?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "Is there a reason that the ATM declined my transaction?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "I see an unfamiliar payment on my statement.", "I have an outgoing transaction", "Can you tell me why I was charged extra when I withdrew money?", "My app is showing a cash balance that I did not receive.", "There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?", "Why was I charged this extra fee while doing a transfer?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "My account transfer was not cleared.", "What kind of foreign exchange rate will I get when I exchange my money?", "Why did I get charged for a transfer?", "My transfer didn't work", "Some cash withdrawal that I didn't make showed up in the app.", "I see a strange payment in my account.", "I just looked at my app and it seems I was charged extra, why is that?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Why is it saying my card payment is declined when I made it?", "Why am I being charged for transferring money?", "I transferred some cash and it didn't arrive", "For what reason would a top up be reverted and returned to my account?", "Why did I get charged for withdrawing cash?", "Why is the exchange rate different on my recent purchase?", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "I've been to several different countries, can I exchange the cash with a discount for a large transaction?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "I see an extra 1£ charge on my app. Why did It charge me extra?", "I have a confusing payment appear on my statement and I don't recognise it!", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges.", "What do I do if I completed a money transfer but the recipient hasn't received it?", "My product was faulty.", "I see a direct debit that I didn't authorize", "My cash withdrawal says pending, why?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "the app reverted my payment", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "The card payment didn't work", "I tried to top up and suddenly my money disappeared", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "Why was there an extra charge when I transferred money?", "Why am I unable to withdrawal cash?", "Can you explain to me why a cash withdrawal shows up as pending?", "I've tried many times to make a payment, but it's not going through. What's wrong?", "Why did my card payment not work?", "Why was I charged a fee to transfer money?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "I transferred money and it didn't get there.", "Why are you keeping my money from me by declining my card? What is going on?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "Can I use this app to change money?", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "My refund isn't going fast enough.", "Why am I charged a fee when using my debit or credit card?", "There's a cash withdrawal that didn't make that is showing up.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "I have a strange payment in my statement", "I topped up but the app reverted it", "I did not charge my account for that transaction. That's an error.", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "My cash transaction isn't showing on my receipt", "I am having issues using contactless payments, could my card be damaged?", "There is a payment that is not mine.", "What stopped my transfer, from being accepted?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "Unable to complete transfer, states 'declined'", "I was not distributed all of cash that I requested", "Why was my payment cancelled?", "I don't think I made this transaction on my statement", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "I transferred some money and it didint arrive", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "My statement shows a strange direct debit.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?" ]

[ "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "I was needing you to see if the exchange rate is correct from when i got cash", "I did not have the right exchange rate applied to my situation of pulling out cash", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I withdrew some cash and the exchange rate seems to be wrong.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "how come when i got cash the exchange rate was different than it should be", "how come my withdrawal rate is wrong for my cash withdrawal", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "There was an error in exchange rate for my cash withdrawal", "I was given the wrong exchange rate when getting cash", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Whats wrong with my currency exchange?", "The exchange rate was wrong in the foreign country I got cash in.", "Is there extra fees for making a withdraw in a different country at a cash machine." ]

[ "I have a withdrawal waiting to go through.", "I received the wrong amount of cash from the ATM. Can you help?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Why would a merchant revert my payment?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I just pulled money out of the ATM and was charged a fee, WHy?", "Can you make exchanges using the EUR?", "I want to transfer money into my account, what do I do?", "What does it mean if my cash withdrawal is pending?", "Will the transfer show up in my account soon?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "How can I tell if my card payment is reverted?", "There is a withdrawal that isn't mind in the app.", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "I have been overcharged.", "Do you charge a fee for adding money in USD?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "Why am i being charged for withdrawing cash funds?", "I'd like to know how transferring my money into my account works.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "The exchange rate applied is wrong for my international purchase.", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Is GBP a supported currency?", "I had an unexpected fee", "How can I the person see my money transaction?", "There is a Direct Debit that looks suspicious.", "I want to have multiple currencies in my account if possible.", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "want to know where funds come from", "Is there a problem with receiving my salary in GBP?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "How can I see my source of funds?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Why am I being charged when I withdraw cash?", "my cash balance less than what I thought", "Can I request a refund", "Can you tell me why the card payment came back?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "What fiat currencies do you allow exchange with?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "Can I do a bank transfer to put additional money in my account because I am out of money?", "I got the incorrect amount of money given to me from my account", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "How come the money from the merchant appeared back into my account?", "Why was there an extra charge when I transferred money?", "How much would I be charged for a transfer?", "If I need GBP instead of AUD what do I do?", "They used the wrong rate when I made a purchase with foreign currency.", "What is the exchange looking like?", "I didn't get as much cash as I asked for from the ATM, why?", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "I believe my card payment were reverted", "Is there any fees associated with receiving money with this account?", "need to verify source of funds", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "did not receive correct cash upon withdrawal", "I need a refund?", "What happened to the money that I deposited?", "What are the time frames for the money to be available in my account?", "Is it a good time to exchange?", "Do you have support for flat currencies?", "what is the fee for a transfer into my account", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "Is there always a charge when withdrawing money?", "How long does it take for a cash withdrawal to show?", "How do I verify the source of my funds?", "Why did you charge me extra when I withdrew cash?", "I don't recognise a cash withdrawal", "My cash withdrawal shows pending, why?", "I have an unknown debit charge in my statement, why?", "Why am I seeing a transfer fee?", "Which fiat currencies are supported by you?", "Tell me which cards and what currency is supported.", "I am not supposed to be charged a cash withdrawal fee, but I was.", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Are there any discounts for frequent currency exchanges?", "I am seeing inside the App a some cash withdrawal that is not mine", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "what is the price of a transfer?", "The correct exchange rate wasn't given to me for an item I purchased.", "Are EUR exchanges allowed?", "when will the balance on my account change form a transfer", "Can you tell me where my readily available cash has come from?", "I have an unfamiliar direct debit in my statement.", "Why did I get a fee?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Where can I see where funds came from?", "Where can I find out where my funds came from?", "Can you tell me how transferring money into my account works?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I believe my card payment has reverted", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "My statement shows an extra fee - what is it?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "There is a mysterious debit transaction on my statement", "when will I get my refund?", "When should I expect to see my transfer hit my account?", "Where can I check out the source of available funds in my account?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Why can't I withdraw money?", "How does tranferring money into my account work?", "Why has my money been returned back to my card.", "What is the procedure to transfer money to my account?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "Is there a discount for frequently exchanging currencies?", "There was a transaction this morning that I'd like to reverse.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Why was I charged a fee for my withdrawal?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Why have I been charged a fee for cash withdrawal?" ]

[ "An overseas cash transfer did not work correctly", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I got cash and the exchange rate should have been different than it ended up being.", "I used an ATM in a foreign currency but the rate applied is wrong!", "I need an accurate exchange rate, when I make my withdrawals.", "what are the exchange rates for foreign currency ATMs", "The exchange rate was wrong in the foreign country I got cash in.", "While abroad, I got cash, and the exchange rate applied is wrong.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "Why was the exchange rate different when I withdrew my cash?", "I believe my exchange rate is incorrect", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I withdrew cash and I think the exchange rate is wrong.", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "I was using foreign currency at an ATM, but the rate was typed in wrong." ]

[ "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "The app made a mistake and said I made a cash withdrawal.", "How much is it to use my US debit or credit card to top up?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I may have a fraud charge on my debit statement.", "Why is there a charge when I took out money?", "Why am I being charged a fee on a card payment?", "How do I cancel a transaction?", "i entered my pin in wrong and got it frozen. how many tries do i have", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "A payment that I didn't make appears in my app.", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "The correct exchange rate wasn't given to me for an item I purchased.", "I've tried many times to make a payment, but it's not going through. What's wrong?", "There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?", "How can I fix this? There is a double charge on my account.", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Please help me regarding a direct debit in the app that I don't recognize.", "There is a direct debit set up that was not authorized by me.", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "How long will my ATM withdrawal be pending?", "What is this extra fee that I got when I used my card to pay?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Which ATMs accept this bill of fare ?", "There is a duplicate payment on my card. Why?", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Why have I been charged a fee for transferring money?", "Who do I talk to for transactions debited twice?", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "I did not receive the correct amount for the exchange rate.", "Which ATM's am i able to change my PIN?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "Why would there be a payment on my account I don't recognize?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "Why am I charged a fee for using my card on some purchases?", "The exchange rate was not correct for the item I bought.", "Card payment was declined, do you know why?", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "Why did the ATM eat my card?", "I think my card payment has been reverted", "there is a debit i dont recognize", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I think there's been an unauthorized cash withdrawal from my account.", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "What is this fee debit on my account?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Can you tell me why I was charged extra when I withdrew money?", "I think someone else is using my card. There are transactions I didn't make.", "I didn't withdraw the amount of cash that is showing up in the app.", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "My disposable card seems not to be working am I doing something wrong?", "My card payment didn't work, can you help?", "Can you unlock my pin? I think I entered the wrong pin too many times.", "There is a strange payment on my card and I don't know what to do.", "My cash withdrawal was not entirely complete", "What is stopping my money from transferring?", "What is the cause of the delay in applying my card payment to my account?", "I think my card payment was cancelled. What happened?", "Why are you keeping my money from me by declining my card? What is going on?", "I didn't mean to do the transfer, is there any way to cancel it?", "If i want to change my pin number can I directly from an ATM?", "What does it mean if my payment has been reverted?", "The ATM won't give back my card", "Can I change the amount I made on a payment that I made to the payment is correct.", "An ATM machine didn't give me back my card.", "So, my transfer is showing as pending, when will it actually go through?", "I was charged for using my card?", "There is payment showing that I didn't do.", "I put money in my account a week ago but its still not there, what is happening?", "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "A payment I didn't do shows in my app", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "My disposable virtual card was rejected by the merchant, please help?", "I purchased something overseas and the incorrect exchange rate was applied.", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "I have a strange payment in my statement", "I want to change my pin number from an ATM. Is this possible?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "I wasn't able to withdraw money at an ATM", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I got less cash than the one I specified in the ATM", "i dont recognise some of these transactions, i think someone has my card details", "How come I got charged extra for withdrawing cash?", "I think a payment I made with a card was cancelled.", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "Where is the money I topped off with?", "I didn't make these transactions. Is someone else using my card?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "Can you tell me why my credit card was declined while trying to top-up?", "Can you tell me why I was charged to withdraw cash?", "Why can I not get cash from the ATM?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "My app says I withdraw money from my account from an ATM.", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Where is my last money transaction", "Why has my money been returned back to my card.", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "There is more than one of the same transaction on my account.", "I couldn't get money from the ATM", "You did not give me the correct exchange rate for an item that I bought.", "Card payment didn't go through.", "I am confused why there is cash I did not accept in my account", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I see some fees for cash withdraw.", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "Explain why my card payment wouldn't go through.", "Why is the exchange rate wrong when I purchase something abroad?", "I have a strange transaction for £1 on my statement, what is that?", "Okay, I found my card, can I put it back in the app?" ]

[ "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "An overseas cash transfer did not work correctly", "the exchange rate was different than expected", "In receiving cash, the wrong exchange rate was used for my transaction.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "I did not get the right exchange rate while getting my cash out.", "I found the exchange rate for my cash withdrawal is wrong", "I didn't receive the correct exchange rate when I got cash.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Why was my cash withdrawal given the wrong exchange rate?", "what is the correct exchange rate for getting cash", "Can the exchange rate change while I am in the process of making a withdrawal?", "I think the exchange rate is wrong for my ATM withdrawal" ]

[ "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "Besides USD what other currencies can I have?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "What currencies and methods can i use to top up my account?", "How can I receive my salary in another currency?", "Why was my transaction not approved?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "Which fiat currencies can I use through this app?", "Why wasn't my payment to beneficiary X approved?", "Why have I been charged for pulling cash out of my own account?", "If I exchange currencies on a frequent basis can I receive a discount?", "Do cash withdrawals cost anything?", "Please explain your exchange rate policy.", "What is the cost for currency exchanges?", "The ATM did not give me as much cash as I requested.", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "How can you transfer my salary to my correct currency?", "There is a withdrawal on my account I didn't make.", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "Which currencies can I use to add money?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "This transfer incurred a fee that I don't think is right.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "How can I change the PIN? Do I have to go to a real bank?", "I need to know your exchange rates.", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "What are the exchange rates you assign?", "An incorrect exchange rate was applied to an item I bought.", "Is my country's currency supported by your system?", "A cash withdrawal has been done that I didn't do.", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "Can my account have different types of currency in it.", "Does the exchange rate change?", "The wrong exchange rate was used when I purchased an item.", "Why was my request for cash declined?", "Why am I charged whenever I withdraw cash?", "Do you allow currency exchanges?", "Tell me how I can exchange between different currency.", "I really need money from my card today, but my card is getting declined. Please help!!", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "If I want to exchange currency, will there be extras?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Can I receive money in a different countries money?", "What fiat currencies do you allow exchange with?", "Does the fee for exchange change?", "Can I change my currency from USD to EUR?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Why would a cash withdrawal still be pending?", "I'm concerned because my cash withdrawal is pending.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "I noticed the currency exchange rate was incorrect after paying for something in a foreign country.", "What currency can I use to add money?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Why is there a charge on my account for taking out cash?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "The app is showing a cash withdrawal that I didn't make.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "Is my pending cash withdrawal processed?", "What currencies will this app exchange?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "The amount of cash I received was different than what I requested.", "Why are you keeping my money from me by declining my card? What is going on?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I have a payment which has not been approved.", "How do I exchange USD to GBP?", "Can I top up using cash?", "What can I pay with? Does cash work?", "With this app, will I be able to exchange currency?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "My cash deposit from a week ago is still not in my account. Can you help me please?", "Why was my ATM withdrawal cancelled?", "Can I use this app for both USD and GBP?", "why do your exchange rates change", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Why wont the ATM give me cash?", "Help me please, My Apple Pay American Express top up does not work.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "How does one send me money?", "How can I transfer some money into a foreign account?", "I tried topping up using my card, but the money is gone?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?", "I did not get enough cash", "Is the system down? I've been trying to do a transfer and have failed?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Can I use cash to top up", "What currencies do you accept to add money?", "How come I can't get money at the ATM", "If I top up by card, what options do I have re: currency and card type?", "If I exchange currencies on a regular basis, is there a discount?", "I withdrew cash and was charged", "Why didn;t my payment work", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "What does a pending cash withdrawal mean?", "Is exchanging currencies a feature of the app?", "How is the exchange rate calculated?", "How do I transfer money to my account?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Why couldn't I get cash from an ATM?", "Why was I charged a fee for withdrawing money?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "What do you think of the exchange rate?", "How much do I have to pay if I want to transfer money?" ]

[ "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I believe I got a wrong exchange rate when I got cash.", "Is there a fee for exchanging cash?", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "The exchange rate was wrong in the foreign country I got cash in.", "Whats wrong with my currency exchange?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "A wrong exchange rate was applied to a transaction made abroad.", "Can you check the exchange rate on a cash transaction I did overseas", "I got cash abroad and the exchange rate applied is wrong", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "On my last trip, I received the incorrect exchange rate." ]

[ "Do I have to pay extra if I use an international card to top up my account?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Is there a way to see my money's source?", "Where is the money that I asked for? I asked for more than I got!", "What kind of fiat currency can I used for holding and exchange?", "Is there a fee to add money to an international card?", "Will you assess me more fees if I top up with an international card?", "Why am I seeing a transfer fee on my bank statement?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "What should I do if I see an unauthorized withdrawal on my statement?", "What should I do if I think someone stole my details and used my information to make some transactions?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Are there fees for adding money using an international card", "My cash withdrawal shows pending, why?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I tried to top off using the card, but the money just disappeared?", "I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?", "What is the system for determining the exchange rate?", "Do I need to establish I am paid in GBP before a transfer?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "Is my country's currency supported by your system?", "Some of my card payments look different than where I purchased products from. Why is that?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "A payment I made is for a wrong amount can you help me correct the mistake.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Can I hold more than one currency?", "Money that I have transferred hasn't arrived yet", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "Where is my transfer from [country]?", "I made a mistake with a transaction!", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "I don't understand the money transfer process.", "Tell me how I can exchange between different currency.", "There is a payment that is not mine.", "Why is your exchange rate different on different days?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Where is my last money transaction", "I did a transaction to a wrong account!", "If I were to use a European bank card for a top up, will I incur a charge?", "Can you explain your exchange rate policy to me?", "How much do I have to pay to accept an international transfer?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I did not receive the right amount of cash I requested", "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?", "Help! I think someone has made a cash withdrawal with my card!", "For my account, how do I transfer money in?", "How much will I be charged for a cross-currency exchange?", "Where's accounting for my cash withdrawal?", "What fees are there for adding money using an international card", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "How long does it take to get money from Europe?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Are there fees for adding money with an International card?", "I see a reverted payment on my account. Why has this happened?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "How do I find out how or where this transaction on my account came from?", "I inadvertently completed a transaction on a wrong account.", "Can I exchange from USD to GBP?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Why is my cash withdrawal pending?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Please explain your exchange rate policy.", "I would like to exchange currencies, how do I go upon it?", "I bought something and the money appeared back into my account? Why?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "If I add money with an international card, are there any fees?", "My cash withdrawal says pending, why?", "I was charged for a cash withdrawal, why?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Why was money taken for a transfer?", "Can you tell me why I was charged to withdraw cash?", "I'm having money transferred from Europe, how long will this take?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "My transaction is on the wrong account.", "What is the cost for currency exchanges?", "Whats types of currency can I exchange?", "If I exchange currency frequently, can I get a discounted rate?", "I see a strange payment in my account.", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "This transfer incurred a fee that I don't think is right.", "I got a strange cash withdrawal in my statement", "I might need AUD instead of GBP, how to change?", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "There is an unauthorized payment in my statement.", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "I took out money, and didn't get all of it.", "How can I change my PIN even though I'm out of the country in Austria at the moment?", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "Why do I have a strange payment on my statement?", "Why is the app showing a still pending message on a withdraw that has already been done?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "I made a bank transfer but it doesn't seem to have gone through?", "Hey there's a fee for a transfer on my account. Why?!", "What commission do you take for currency exchage?", "Does it cost to exchange currencies with this card?", "How do I report a cash withdrawal that wasn't me?", "Does a discount apply if I exchange currencies frequently?", "Why is my withdrawl to cash still pending?", "my atm transaction was wrong", "My transfer was wrong, are you able to stop it before it goes through please?", "There's an error with the rate that is charged.", "Cash withdrawal was incorrect at ATM.", "Tell me your opinion on the exchange rate.", "There is a cash withdrawal in my account that isn't mine.", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "Any hidden fees associated with the international card if money is added?", "I made a cash withdraw and it shows up as pending why is that?" ]

[ "While abroad I got cash, and a wrong exchange rate was applied.", "I noticed my exchange rate was incorrect when I got cash.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I withdrew some cash and the exchange rate seems to be wrong.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Exchange rate for my cash withdrawal is wrong", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I think the exchange rate for the cash I withdrew was wrong.", "The rate applied to my foreign currency at an ATM was incorrect.", "I didn't receive the correct exchange rate when I got cash.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "the exchange rate I got for cash was wrong", "Why did I only receive this much currency?", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?" ]

[ "What other currencies can I hang onto?", "Does this app allow currencies to be exchanged?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "How do I go forth on holding money in multiple currencies?", "My card is stuck inside the ATM, what am I supposed to do?", "Why wasn't my card payment accepted?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "With this app, will I be able to exchange currency?", "What currency can I use to pay for a top up?", "What ATMs can I use this card?", "What factors effect the exchange rate?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I have a payment which has not been approved.", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "There is a direct debit transaction that I did not authorize", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "What ATMs use this card?", "How is my money transferred to the account", "Why was my transaction declined?", "Why is my app showing me taking money that I did not take out?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Why am I not able to get cash from the ATM?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?", "I had a problem with my card payment, can you help?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "What ATMs accept my card?", "How often do your exchange rates change", "There is a direct debit charge on my account that I don't recognize.", "are multiple currencies acceptable?", "Do you know why my card payment did not work?", "How do I retrieve a trapped card from a ATM?", "Is it possible to hold money in multiple currencies?", "Which ATMs accept this bill of fare ?", "I transferred some money and it didint arrive", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I believe my card payment were reverted", "I have a cash withdrawal that I don't recognize.", "I was charged a fee with my cash withdrawal that I shouldn't have been charged.", "Why is the ATM not allowing me to get cash?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "Do you have any card fees if I want to add money using an international card?", "My app says I withdraw funds from my account through an ATM.", "There is a direct debit that I didn't set up, what should I do?", "How can I fix this? There is a double charge on my account.", "Why is a payment I made reverted back to my account?", "Will this app exchange currencies?", "My payment has not been accepted.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Could you explain your rules for ATM fees?", "Can you tell me about why the account I have was charged an extra 1$", "Why am I seeing a fee for transferring money?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "There is a fee I don't recognize on my statement.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "extra fees on a cash withdrawal, not cool.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "What is this cash withdrawal I don't recognize?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "My transfer to an account failed.", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "I'm checking the app and I see a payment that's not mine.", "The ATM won't give back my card", "I have a duplicate payment showing", "I tried to top off using the card, but the money just disappeared?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "How do I know what the exchange rate will be when I make an exchange.", "Why can't I withdraw cash?", "Does the fee for exchange change?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Why was a fee changed for my transfer?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "My money I added isn't on my card.", "If I need GBP instead of AUD what do I do?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "It is listed in my app that I made a payment which I did not actually make", "I withdrew cash and was charged", "There is a fee on my account. Why?", "What happens if my card is stuck in the ATM?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Can you please identify the problem with my bank card?", "Whats types of currency can I exchange?", "I was charged for a cash withdrawal.", "What currencies are accepted for adding money?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative", "I do not know where the transaction is.", "can I transfer my salary if it's in a different currency?", "Where is the transaction I made to a friend?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "the money i transferred didnt arrive", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "How do I change currencies to euros?", "There's a duplicate charge on my account?", "Can I hold more than one currency?", "My money transaction hasn't arrived.", "Can you please tell me why I cant get money from the ATM?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "I have been charged a fee for getting cash", "Is there a reason to why I was charged twice for a transaction?", "What currencies are supported?", "Does a discount apply if I exchange currencies frequently?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "Are there any extra fees for adding money into the international card?", "How much does currency exchange cost?", "A payment is showing twice. Why is that?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I tried to get cash out of the ATM but it is taking too long", "My account transfer was not cleared.", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account." ]

[ "When I got cash, my exchange rate was wrong.", "I was using foreign currency at an ATM, but the rate was typed in wrong.", "I exchanged cash when traveling and the rate was incorrect.", "I took out a foreign currency and the exchange rate is wrong.", "Is there a fee associated with using foreign exchange ATMs?", "I had the wrong exchange rate applied to some cash I got abroad.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "The exchange rate for my withdrawal was wrong.", "I got less cash because of the exchange rate.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I think the exchange rate for the cash I withdrew was wrong.", "I got cash abroad and need to check the exchange rate", "Why is the exchange rate wrong for my cash withdrawal?", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "the exchange rate I got for cash was wrong", "The cash withdrawal I took seems to be off. The exchange rate is wrong." ]

[ "My cash withdrawal is showing as pending, why?", "I made a cash deposit going to my account but it is not there", "There should be a cash withdrawal that I haven't seen yet.", "How do I request a refund?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "How does tranferring money into my account work?", "There is a strange charge on my debit statement", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Why can't I withdraw cash?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?", "Why would my card payment get reverted?", "I have a duplicate payment showing", "What currencies will this app exchange?", "I submitted a transaction but it was for the incorrect account.", "I was charged a fee for withdrawing cash.", "Why was my account assessed a fee?", "It seems like my card payment didn't work.", "For some reason, the money I added was returned.", "What do I do if there is a direct debit on my account that shouldn't be there?", "Why am I having trouble withdrawing cash?", "The cash deposit I made this morning has not been credited to my account", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "My transaction from earlier needs to be reversed.", "Why did the cash deposit not show up in my account?", "I am trying to transfer money and something is going wrong.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "I transferred some cash and it didn't arrive", "If I was travelling abroad, would I be able to hold currencies in euros?", "How can I go about getting a refund?", "I have just read my statement and there is a payment I don't recognise.", "Are you Visa or Mastercard?", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "Where is my cash deposit in my balance?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Can currencies be exchanged on this app?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Is my pending cash withdrawal processed?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "What is the $1 transaction on my account?", "Is exchanging currencies one of your app services?", "What is the source of funds for my money?", "Why would the app revert my payment?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "Why is my cash withdrawal pending?", "I have a payment that I didn't make.", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "How can I configure what currency my salary is in if it's in GBP?", "Is there any discount for someone that exchanges currencies frequently?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "my money, where is it coming from?", "I made a cash deposit to my account but it is not there", "I did a payment but it was reverted by the app", "The atm didn'y give me all the cash", "How do I exchange my GBP to AUD?", "How can I investigate a missing refund?", "Do you accept other currencies besides US Dollars?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I didn't get cash from an ATM, but the app says I did", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "How can I find out about an extra fee on my statement?", "I just had a look at my statement. Why have I been changed for using the ATM?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "Can I use this app for both USD and GBP?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "My statement has a dollar I have been charged showing up on it.", "Why did I get less cash than what I asked in the ATM?", "I haven't received money from a transfer?", "My card payment wasn't accepted.", "What currencies do you accept to add money?", "Why is my ATM cash withdrawal not working?", "Please explain why the funds I added were returned to my account.", "can i see money source?", "I'm out of money, can I add money with my bank?", "Where can I withdraw money from?", "Where can I withdraw money from?", "Why was my cash withdrawal declined by the ATM?", "What currencies can be exchanged in the app?", "There was a direct debit I don't recognize.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Does it cost to exchange currencies with this card?", "Is there a way for me to check my balance?", "What is the exchange rate for EUR?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "What fiat currencies are used for exchange?", "I bought something but now I would like a refund. How do I do that?", "I need to cancel an incorrect transaction.", "I did a payment but the app reverted it", "Why does it say pending cash withdrawal on my statement?", "For some reason my card payment didn't work", "when should I receive my refund", "How can I check to see where my funds come from?", "Why am I seeing a direct debit thats not mine?", "Can you tell me how many currencies I can hold?", "Why does my statement show various transaction times?", "The ATM didn't give me the full requested amount", "Please let me know what currency I can use to top up my account?", "How can I trade currencies with this app?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Do you have a problem with EUR exchanges?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Am I able to cancel a transfer I just made", "Why would my payment have been returned to my account?", "my cash withdrawal is pending, why?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "How can I process a refund for something I purchased?", "Can you convert to EUR?", "I transferred money to another country several days ago, but my transaction is still pending. i have checked that the accounts are keyed in correctly. what sees to be the problem?", "THere is some cash that is showing up on my app.", "How long does it take for money to transfer as my balance hasn't been updated", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "What currencies do you accept for adding money?" ]

[ "You applied the wrong exchange rate while I was traveling outside the country.", "I tried withdrawing money in another country and the exchange rate was wrong.", "Can you please check the exchange rate when I was getting cash?", "Can the exchange rate change while I am in the process of making a withdrawal?", "I think the exchange rate is wrong for my ATM withdrawal", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "I think the bank made a mistake on the exchange rates", "what is the correct exchange rate for getting cash", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "Foreign currency rates were put in wrong at an ATM i used.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "the exchange rate I got for cash was wrong", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "The rate of exchange for my cash withdrawal is wrong.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "I need an accurate exchange rate, when I make my withdrawals." ]

[ "I've been charged an extra £1 and I don't know why", "can you tell me why my card was declined?", "How come there is a $1 extra charge on my statement?", "There is an extra $1 charge on my statement, why is that?", "My card won't work.", "why would a merchant refuse a payment", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "Does it cost me to add cash?", "I would like to cancel my purchase.", "I think that someone may be using my card, but I'm not sure,.", "There's an extra fee on my statement, why is that?", "I was removing a dollar amount from my account and now don't have access to my card.", "Is it normal to get charged extra when i use my card?", "How come there is an extra fee on my statement?", "A payment that I didn't make appears in my app.", "Was there a problem with topping up?", "What happens if my card is stuck in the ATM?", "Why won't my card work.", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "Where is an ATM?", "I have been charged more than I should for the presents I bought when abroad, the problem seems to be the exchange rate.", "why was a extra fee added to my account for transfer ?", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "My card payment has failed.", "My credit card was declined.", "I have duplicated transactions on my statement", "Why is there a fee for my transfer?", "Why is my exchange rate wrong?", "Will I have to pay extra to exchange money?", "I just saw a fee on my account. When do these get charged?", "Will it cost more money if my currency needs to be exchanged?", "I need help cancelling a transaction.", "The rate applied to my foreign purchase was incorrect", "My card has been stolen what do I do?", "I need clarity on why my card is not working.", "I'm really concerned because I only made one transaction, but it's appearing multiple times.", "Money is not in recipients account.", "I was trying to top-up and my credit card was declined. Can you tell me why?", "I did a bank transfer and my balance isn't current.", "Is there a charge for a physical card?", "My card doesn't work when I use it.", "How can I tell where the money came from?", "I checked the app and there is a payment that I don't recognize.", "I topped up and now my money is not there anymore! What happened to it?", "Where should I withdraw money from?", "A Bank ATM did not give my card back. What do I do now?", "Why is there a direct debit to my account? I didn't do that.", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "What do I do if an ATM \"stole\" my card?", "Please help me cancel a transaction.", "Can I use this card at an ATM?", "I am seeing in the App a diret debit that its not mine", "The ATM didn't let me get any cash", "why does the app show a direct debit payment that I did not authorize", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Can I be charged for exchanging foreign currency?", "How do i cancel a charge?", "Where can I check to see where the money in my account came from?", "I made a transaction and it is taking a very long time to go through.", "Why did I not get my cash back after I withdrew?", "I don't want the transaction to go through now", "I am seeing an extra fee on my statement what is that for?", "Can you tell me why my credit card was declined while trying to top-up?", "A card payment on my account is shown as pending.", "It didn't give me my cash", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "Is it possible to dispute a debit payment from a couple of months ago.", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "Why did you charge me extra when I withdrew cash?", "I can't get my card out of the ATM", "I believe my card payment has reverted", "Why was my account deducted from a seller when I didn't approve of it?", "I found a direct debit I would like to dispute", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "The currency exchange for my purchase in foreign currency is incorrect.", "Why was I charged a higher exchange rate when I bought something abroad?", "Can I use a different bank ATM than my own?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "I don't recognise a card payment", "I must have entered my PIN wrong.", "A transfer was not allowed to an account.", "why do you charge for transfers?", "Will I be charged a fee to top up using a debit or credit card?", "I want to see what this fee is on my card payment.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "How do I reverse a transaction on my account?", "I was unable to transfer money from my account.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "I transferred the wrong amount and would like to cancel the transaction.", "I changed the currency, but why is it costing more?", "When I tried to access my cash, I wasn't allowed!", "The expiration date of my card is approaching .", "My app says I withdraw money from my account from an ATM.", "Why did you charge me extra for withdrawing money?", "What can i pay with out fees", "Why did I get charged one pound seemingly randomly?", "There's a cash withdrawal I am certain I did not make", "I would like to cancel a purchase.", "I am inquiring about a $1 charge on my statement.", "If I top-up by using a trasfer are there charges that applied?", "I see a duplicate payment.", "I just looked at my app and it seems I was charged extra, why is that?", "A transaction shows duplicate times.", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "What is the reason for the extra fee on my statement?", "It seems that the rate I got is incorrect.", "My ATM got stuck and I'm not sure what to do.", "During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?", "Which ATMs take the card?", "my payment was rejected, do you know why?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "I have cash deposit to my account but it is experiencing a problem", "Purchases I did not make are appearing in my bank statement?", "I was overcharged one extra pound!", "Is it possible for a transaction to be cancelled?" ]

[ "After I got my cash, I found out my exchange rate was wrong.", "The exchange rate was messed up from the ATM", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I think the exchange rate for the cash I withdrew wasn't correct.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "The exchange rate for my withdrawal was wrong.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I believe I got a wrong exchange rate when I got cash.", "I got money overseas and the exchange rate was wrong", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "When I got cash, the exchange rate applied was wrong.", "what is the correct exchange rate for getting cash", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?" ]

[ "I can't withdraw money", "I was wondering, Can I get my pay in another currency?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "What are Interbanks current exchange rates?", "What currencies can I hold?", "Would I need to pay extra for currency exchanges?", "Why won't cash come out of the ATM?", "Why is there some cash that I did not deposit in my account?", "what currencies can i use to add money to my account", "For some reason, I'm unable to transfer funds.", "I see a cash withdrawal in the app that I did not do.", "Which fiat currencies do you currently support? Will this change in this future?", "How do I deposit cash?", "What kind of fiat currency can I used for holding and exchange?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives", "Why is my withdrawal still pending?", "A payment on my statement is wrong.", "What fiat currencies do you allow exchange with?", "Where's the money from my transfer from Europe?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "Which foreign currencies can I get transferred into my account?", "I made an international purchase, but the exchange rate was wrong", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "What is the best way to exchange currency?", "What is the foreign exchange rate you will apply?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "Why wasn't my payment to beneficiary X approved?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Will there be a charge for exchanging foreign currency?", "Do I need to establish I am paid in GBP before a transfer?", "Why could I not choose cash at the ATM?", "I need to withdraw money. Where can I do that?", "An incorrect exchange rate was applied to an item I bought.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "my cash withdrawal has not come out of my account yet.", "What are the charges if I exchange foreign currency?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "My transfer failed to process correctly. Is there a reason this would happen?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I did not receive my full withdrawal amount", "How long does it take for money to transfer as my balance hasn't been updated", "Can I get some money exchanged?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "How do I exchange currencies with this", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "Is it permissible to hold money in multiple currencies?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "what happened to the money after i put in the wrong info and it got declined", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "The exchange rate was incorrect for an item I bought.", "When I withdrew my money, why was there an extra charge?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "How can I tell what foreign exchange rate I will get?", "Why couldn't I get cash from an ATM?", "Why was there a fee when I pulled cash?", "Is there a fee for transferring money", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "The exchange rate was incorrect for this item I bought.", "There is a payment that is not mine.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "Can I change my currency from USD to EUR?", "Why wont the ATM give me cash?", "I am seeing in the App a diret debit that its not mine", "My cash withdrawal shows as pending still.", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Are there any fees when exchanging to foreign currencies?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I didn't receive the correct amount of cash", "I'd like to know what you guys look at to decide an exchange rate", "My funds are not transferring to my bank. Why is this not working?", "How can you transfer my salary to my correct currency?", "Would I be charged for exchanging currencies?", "Why was there an extra charge with the withdrawal of my money?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I bought something while traveling, and the exchange rate was wrong.", "When I bought something abroad, the exchange rate was wrong.", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "Money is not in recipients account.", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "How do I change to a different currency?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "Do I have to use a bank approved ATM to withdraw money?", "why wont my american express work to add money", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "What is this fee for transferring money?", "There's a cash withdraw on my statement that I didn't make.", "What are my options for holding money in multiple currencies?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I received the wrong amount of cash.", "I have a pending cash withdrawal", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Can I exchange currencies with my account?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Can I change from one currency to another?", "Why can't I top up by cheque?", "What value can I get for my currency?", "Is there a few for exchanging foreign currencies?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "Why is there a fee for getting cash?", "What currences are available for exchange?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please." ]

[ "While abroad I got cash, and a wrong exchange rate was applied.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "You applied the wrong exchange rate while I was traveling outside the country.", "I believe I got a wrong exchange rate when I got cash.", "The wrong exchange rate was used for my cash withdrawal", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I think the exchange rate is wrong for my ATM withdrawal", "how come my withdrawal rate is wrong for my cash withdrawal", "Foreign currency rates were put in wrong at an ATM i used.", "The exchange rate is incorrect for my cash withdrawal transaction.", "When I received my cash, the exchange rate was wrong.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "what is the exchange rate for foreign ATMs" ]

[ "There is an extra small charge on my card! What do I do?", "Can I change my currency from USD to EUR?", "Is there anywhere my card will not be accepted?", "I want to change the wrong exchange rate.", "how to get new card after atm eats it", "can i transfer money i the app", "What are my options for holding money in multiple currencies?", "I have my card here with me and someone has just made a withdrawal for 500. Please help!", "How can I add money automatically?", "I transferred some money but I think it has gotten lost somewhere.", "Do you also have this extra fee on your statement?", "What does the bank charge for lost or stolen card replacements?", "How can I receive my salary in another currency?", "It seems like my card payment didn't work.", "My card won't let me withdraw money.", "What exchange rate do you use?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "What should I do if I see an unauthorized withdrawal on my statement?", "How long does transfer from the US take?", "I would like to change my PIN but I am not currently in the country.", "I believe my card has been compromised because of a strange withdrawal", "How do I interconvert between AUD and GBP?", "Where can I get your exchange rates from?", "Can you convert to EUR?", "When will a cash withdrawal show up?", "Why is there extra cash in my account?", "It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!", "When will my funds transfer?", "How do I know if I will get my card, or if it is lost?", "Do you support changing the currency I use?", "How can I find out about an extra fee on my statement?", "How do I go about transferring money using my credit card?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "Cash deposit to my account but it has not appeared.", "My Bank is in Europe, how long will the transfer take?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "I need a physical card.", "I haven't received my cash yet.", "Please advise what is the exchange rate", "Can I use cash to top up my account?", "With my credit card i would like to transfer money.", "How much does currency exchange cost?", "What are the top up fees for using an European bank card?", "Why did the ATM give me less money than what I requested?", "I got charged fees for withdrawing cash!", "There is a charge on my card that I did not make", "Can you make exchanges with the EUR?", "Where do I find the exchange rate?", "Will I get Visa or MasterCard?", "Will I get a Visa card or Mastercard?", "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?", "What should I do since my card is trapped in the ATM?", "I lost my card, what do I do now?", "Some cash is showing up in my app that I did not get.", "When does the money get transferred to my account", "i didnt make these transactions, i think my card details might be stolen", "In exchange for top ups will you take fees?", "Can I get a new pin number at any ATM using my card?", "I want to use cash to top up.", "Is there a charge for topping up by transfer?", "I urgently need to transfer something from China. How long can I expect it to take?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "How can I receive money from someone?", "There is a payment I don't recognize", "I got charged a fee that shouldn't be there from my cash", "There's a cash withdrawal that didn't make that is showing up.", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "Do you allow exchanges of EUR?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "What does it mean to have a pending cash withdrawal?", "Is the bank the only place I can change my PIN>", "With this app, will I be able to exchange currency?", "the exchange rate at which my card payment is at is wrong", "I would like a Visa card.", "There is an urgent thing that I need to transfer from China. Approximately how long will it take?", "show me how to transfer to my account", "I was wondering if there were any discounts offered for frequent currency exchanges?", "Where will I find my card?", "Will I get extra charges?", "Can I use my account without verifying identity?", "How can I convert currencies?", "When will a transfer reach my account?", "I got less than what i asked for in the ATM, why?", "Is it possible to use my credit card to transfer money?", "How can I perform a dual money transferring from one account to another?", "Can exchanged be made to EUR?", "Why can't I withdraw money?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "Do you accept Mastercard?", "What currencies do you offer?", "Are you able to make exchanges to EUR?", "Do I get a card to keep in my wallet?", "What is this extra fee?", "In regards to my card payment, the exchange rate is incorrect.", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Where'd the rest of my cash go from the ATM", "do I need anything for the identity check?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How will I know what the exchange rate is?", "Where do I pay with my debit or credit card?", "Can you elaborate on why I have an extra charge just for transferring?", "I was denied cash at an ATM", "What is the cost of a transfer?", "my atm transaction was wrong", "what cards and currencies are accepted?", "Will I be charged a fee for topping up using a European card?", "The ATM won't give me my card back. I need it back now!", "Can I change my in at all ATM's?", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "I didn't make this direct debit transaction", "What are the currencies and cards that are supported with my account?", "For some reason my card payment hasn't worked. what can I do to look into that?", "How much would it cost me if I transfer?", "When can I expect a transfer from Europe to go through?", "I would like a temporary virtual card", "Are currency exchanges free?", "Can I have a Visa card?", "There is a missing transfer on my account", "How long until my card will get here?" ]