Datasets:

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Hieuman

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Banking77_clustering

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[ "How do I top up with Apple Pay?", "Does Google Pay offer a top up option?", "I can't use top up on Google Pay.", "I need to top up, can I use google pay?", "Can you help me get Top Up to work in the Apple Pay function?", "Is it possible to top up with Apple Pay?", "can i top up with apple pay", "why top up is not working even if I got my American Express in Apple Bay?", "Google pay top up not working.", "top up google pay, is it possible?", "Can I use American express with apple pay? Why does it make my top up not work?", "how do i add money with my apple watch", "My Google pay top up isn't working. Help.", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "How can I top up my Google Pay?", "Can I use the apple watch to make a top-up?" ]

[ "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Do you do Visa or Mastercard?", "What cards and currencies can I use?", "I sent a payment but it isn't showing up in the app", "Does your app allow currency exchanges between USD and GBP?", "Cannot access my top up.", "I topped up my card but the money disappeared.", "Are there still fees for european top-ups?", "If my card payment isn't working what do I do?", "Am I able to choose my card?", "My top-up has failed.", "I want to transfer money into my account", "Where do I go to activate my card?", "Can I order a card?", "Am I able to modify my account details?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "I am planning activating my card was it possible?", "Can I link another card to my account?", "An extra fee has been added to my card payment is this correct?", "Are you Visa or Mastercard?", "can you assist me in activating my card?", "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Do I have to pay for exchanging currencies?", "There is more than one charge on my account for a transaction.", "Can I get a physical card through this app?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "How do I go about transferring money into my bank account?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I tried to top up, but it didn't finish.", "Card has been received, how will it show up on the app?", "Has the check I deposited cleared to I can get the cash?", "With this app, will I be able to exchange currency?", "I have a Visa and Mastercard, can I use these?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I need to add money to my account. Can I do so via bank transfer?", "How do I add a card on to the app?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I topped up my account but the app failed to process it.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?", "Can I transfer my salary onto here?", "Can I get a Visa card?", "Can a card stop working?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "I made a payment and it appears it is showing twice", "I had a problem with my card payment, can you help?", "I got my card now, how do I make it show up in the app?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "I made a card payment and a fee is showing up?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Help my activate my card.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I want to add money to my international card, so are there any fees charged to do this?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "what is this charge on my card?", "What process should I use to transfer money into my account?", "Is there a limit on how much I can withdraw from my account without being charged?", "Is there a charge for getting cash?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Okay, I found my card, can I put it back in the app?", "What do I need to do to transfer my paycheck to my account?", "How to I transfer my funds into my account?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "Is there a fee to make a transfer?", "Where is the transfer to my account?", "What is this fee for card payment?", "Will money be added automatically when necessary?", "Is my card activated?", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "My top up may have been reverted", "I want to transfer money into my account, what do I do?", "What are the rules to where I can use my card?", "Can I transfer money to a beneficiery?", "Do I have a Visa card as an option?", "My card is very close to expiring. When can I order a new one and how do I do so?", "Why did my credit card get declined for top up?", "Is there a way to track my card?", "What is the process for transferring money into my account?", "I am seeing in the App a payment that its not mine", "My card has been found. Is there any way for me to put it back into the app?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Can this app be used to exchange currencies?", "Now that I have my card, how do I connect it to the app?", "My top-up was reverted, why did this happen?", "Why do the top-ups need to be verified?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Can you tell me how to get my card on the app?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Can I have a Visa card?", "Can I add money automatically to my account while traveling?", "How do I reactivate my card?", "What do I do to activate?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "When will my funds transfer?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "What do I need to do to transfer money with my credit card?", "How do I convert currencies with the app?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Can I have a mastercard?", "I need to transfer money into my account, HOW?", "I did a payment but it was reverted by the app", "Can my salary be received here?", "How can I get my card to work?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "What is needed to activate my card?", "How do I avoid getting charged a fee on my card?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "Are you aware of any charges for receiving money?" ]

[ "Can I use my Apple watch to fill my gas tank?", "How can I top up with my apple watch?", "I got my American Express in Apple Bay but top up is not working", "top up for my american express card is not working", "Could google pay and top up be together?", "Can I use google pay for topping -up", "How can I top up with Google play?", "Can I use my Apple Watch to pay for gas?", "How do I get Top Up to work in Apple Pay?", "can I top up an apple pay?", "Google Pay Top up isn't working", "Is there a way to top up using my Apple Watch?", "where do I top up my google pay?", "What services can I use to top up?", "Is it possible to use Apple Pay to put money in my account?", "Google Pay isn't working. What is wrong?" ]

[ "I topped up my card but the money disappeared.", "I would like to top up my account with a bank transfer, is that allowed?", "I was attempting to top up with my card but the money has vanished!", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "I did a payment but it was reverted by the app", "Please help me find my top-up verification code", "The exchange rate for my electronic payment is incorrect.", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "My app shows a direct debit that isn't mine.", "I tried using my card at multiple vendors and now it's not working.", "Explain why I can't do a transfer to an account.", "I transferred money but the balance did not update.", "I need to top up using a cheque", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Is there a limit to how high I can top-up?", "what is going on, i have entered my passcode and its not working", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Why is my card payment still a pending transaction?", "Are there restrictions for my disposable card since it does not seem to be working?", "What number of times can I top-up?", "I want to know if there is a maximum I can top up.", "How does a bank transfer for topping my account work?", "Why was I unable to complete my transfer?", "I don't recognise a card payment", "I need help with activating my card", "What cards to do you support to top up.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I am trying to transfer and it has been stopped why is that", "Why couldn't I complete a transfer?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "How is my card payment still pending?", "My throwaway virtual card won't work", "Can I auto top if I'm low on funds?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "How can I fund another account with my American Express?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "My card payment did not go through.", "I want to use bank transfer for topping up my account. How is it handled?", "I tried to make a transfer and it didn't work.", "Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.", "How can I top up with a cheque?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "The ATM didn't give me what I asked for but my balance says it did", "My top-up is taking a while to process!", "There was a canceled payment for my card.", "How much can I top-up to my card at a time?", "When I tried to top up using my card, all of the money disappeared.", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "Why was my transaction not approved?", "lost my card in atm", "I transferred some money and it didint arrive", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "What's the deal with verifying the top-up?", "Why can't I use my virtual card for subscription services?", "I tried to use my card to top up but all of the money has disappeared.", "Will I be charged for a top off transfer?", "Do top-up limits exist?", "Is my card activated?", "Do top-ups have a limit?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Why was the payment on my card declined?", "Why did my card payment get declined?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I am having problems with my contactless.", "My card isn't letting me purchase something and I wanted to know why.", "How much does it cost to top up a US-issued card?", "I transferred money to my account but it is not showing.", "I'd like to know why my top-up was canceled please.", "I made a money transaction but the recipient can't see it", "My account balance has not updated to reflect my recent transfer.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "I made a transfer but my balance hasn't been updated", "I did a money transaction and the recipient doesn't see it", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "The ATM did not give me my card back?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "Why was my card payment cancelled?", "can i do a transfer with swift", "I am not receiving the correct exchange rate on my card.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "I couldn't complete card activation.", "Why can I not do a transfer", "I would like to use cash to make a top-up?", "I have a card payment which shows as pending", "Is USD free to top up with a US card?", "I want to transfer money to a beneficiery. Why can't I?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I made a cash deposit going to my account but it is not there", "How come the ATM won't give me my money?", "Why was a payment cancelled on my account?", "I think my top-up was cancelled.", "Please tell me why I am having problems transferring to a beneficiary.", "What currencies and methods can i use to top up my account?", "Verifying top-up cards necessary?", "Why has my payment not gone through?", "Did a card payment that I made get cancelled?", "The app says I made a cash withdrawal that I didn't make", "Tell me if there is a limit to top-up.", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Why doesn't a return show up im my account from a purchase I made?", "What's going on? My card wont accept any transactions.", "Can this app exchange American and English currency?", "Why was my card payment reverted?", "Please help me regarding a direct debit in the app that I don't recognize.", "Why didn't my balance update after my cash or checque deposit?", "I am having trouble with the app recognizing me.", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "I might need to exchange between USD and GBP, is this possible with your app?", "My card payment was cancelled. Why?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges." ]

[ "top up google pay, is it possible?", "Can I use American express with apple pay? Why does it make my top up not work?", "How do I top up with Apple Pay?", "Is it possible to use my apple watch for topping up?", "I got my American Express in Apple Pay, why is top up not working?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Can I use google pay for topping -up", "I want to top up with my Apple Watch.", "How can I top up with my apple watch?", "I do I top up from my Apple Watch?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can you help me get Top Up to work in the Apple Pay function?", "How can I top up with Google play?", "Is the top up feature available on the Apple Watch?", "How do I troubleshoot Google pay top up?", "I would like to know if I can top up with Google Pay." ]

[ "My friends want to top up my account", "The app is showing a payment I never made.", "My virtual card won't work.", "There is a strange payment on my card.", "Why hasn't my card payment cleared yet?", "I just did a money transaction but its not showing they received it", "I need assistance to activate the card on my account.", "There is an odd payment in my statement", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I transferred money and it didn't get there.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "Why won't my transfer go through?", "My card activation attempt failed.", "Is there a maximum for top-ups?", "My top up did not complete.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "How come I can't find my payment?", "A withdraw I tried to make at the ATM was declined I don't know why.", "Will I get charged for topping off my card?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "How can I fund my top-up account using my bank account?", "I made a card payment and a fee is showing up?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I have been charged with a fee for paying with my card.", "I've tried many times to make a payment, but it's not going through. What's wrong?", "Are there fees for adding money using an international card", "How do I sign up for a card if I'm in America?", "Even though I made a cash deposit, I am not seeing it in my account.", "I need assistance with transferring funds to another account.", "Is there a way to make my old card usable with the app?", "Can I transfer money to my card via bank-transfer?", "What form of payments can I use for topping up?", "Why isn't my top up showing? Was the money reversed?", "I messed up and made a transaction using the wrong account.", "i cannot find my card PIN", "I tried to transfer some money and it hasn't done it yet - what's going on?", "How do I link a new payment card?", "Can you tell me how to get my card on the app?", "I'm not sure why my card didn't work", "Can I pay online with my card?", "Why do i have to verify my top-up card?", "I can't see my top up in my wallet!", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "After my checque or cash deposit, my balance didn't update.", "How do I transfer money between two of my accounts?", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "Is their a fee for top ups?", "Can I transfer money to my credit card?", "The ATM took my card.", "Is my card denied anywhere?", "I believe my card payment exchange rate is incorrect.", "My throwaway virtual card won't work", "Why am I being a charged for using my card?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "Is my top up not working?", "My card payment was reverted, why?", "Can my friends top up my account?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "My statement has a payment that I do not recall making", "Why has my card payment been cancelled?", "The app failed to verify my id.", "I tried to transfer money but it didn't go through", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "How much am I allowed to top-up?", "Why didn't my balance update after my cash or checque deposit?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Why is my top up not completing?", "There's a card payment I didn't make", "Is it possible to transfer money to my credit card?", "I am having trouble with the app recognizing me.", "I would like to transfer money into my account.", "Why cant I send money to a beneficiary?", "Why can't I use my virtual card for subscription services?", "The ATM did not give me my card back?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "What reasons would cause my card payment to be cancelled?", "there is money in my account that i didnt put there", "Where's the button to top up with a cheque?", "I am using the app, and I see cash withdrawals that I did not authorize.", "My account did not allow the transfer.", "Is USD free to top up with a US card?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "I seem to be unable to make any transactions.", "how much do you charge to top up US cards?", "Is there restrictions on where I can use my card?", "Why isn't my card working anymore?", "How do I replace my card?", "My balance was not updated with my checque or cash deposit.", "My card payment's cancelled", "What is the procedure to transfer money to my account?", "How do I add an existing card to the app?", "Why can I not make a transfer?", "I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.", "I want to know how to transfer money with my credit card", "How do I activate my new card", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "A direct debit appears in the app but I didn't authorize it.", "The exchange rate for my electronic payment is incorrect.", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "How do I add a card on to the app?", "Can somebody else top up my account?", "How can I resolve a problem where my card won't go through at all?", "I'm running out of money, can I auto top up?", "I am not seeing recent cash withdrawal on my account.", "I have an unauthorized direct debit on my account", "I am unable to transfer money. I believe it is not working because it states it was declined.", "I tried transferring to an account but it didn't go through. What happened?", "I want to set up an auto top-up", "Is there any fees for top ups?", "No option to top up with a cheque ?", "How can I top up with this cheque I got?", "How do I stop fraud to my card?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "My card won't physically work.", "How can I go about transferring money to my account?", "I can't seem to use my card. Can you help?", "Will there be any extra fees for European bank card for top up?" ]

[ "How can I top up using google pay?", "How can I top up my Google Pay?", "I would like to use top-up with my Apple Pay.", "Can you show me how to top up with Google play?", "How do I go about topping up with Google Pay?", "how do i set up my apple pay watch to connect to my account", "do i have to setup apple pay to use it", "My google top-up pay is not going through", "Can I top up my account with Google Pay?", "Does Google Pay offer a top up option?", "I can't top up my account using my American Express with Apple Pay.", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Is the top up feature available on the Apple Watch?", "My top-up for Google Pay isn't working", "How do i top up my google pay?", "Google pay and top up, I want it, can I get it?" ]

[ "My top-up showed as complete, but it's no longer there! What's going on here?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "Why do you ask for top-up verification?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "Is there a charge for receiving money?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "How much do I need to pay for a transfer?", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "I see a direct debit payment on my app that I did not do", "Does transferring money have a fee?", "Does it matter if I use Visa or Mastercard?", "with what can I verify my identity?", "How do I tell if my top up was reverted?", "do i have to talk to someone to close an account or can i in the app", "Why didn't my top up work?", "Do you accept cash?", "Will I be able to get both a visa and a mastercard?", "How do I add cash to my account?", "Is my currency okay to add money with?", "I've received my card so now I need to know how to sync it to the app.", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "What are the currencies and cards that are supported with my account?", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Will you deal with SWIFT transfers?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "What does it mean when my top up is saying still pending?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Do you supply both Visa and Mastercard?", "Can it add money automatically while travelling", "How do I link a new card in the app?", "the app reverted my payment", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Is there a fee for exchanging cash?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "I had a problem with my card payment, can you help?", "How do I receive money from someone?", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "Is there a way to link the card i just got?", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "I am seeing in the App a diret debit that its not mine", "Can I have a Visa card?", "What are my bank details so I can do a transfer?", "For what reason did my top-up get cancelled?", "can i order cards on the app", "The app rejected my top up", "Can I add a card back to the app?", "How can someone add money to my account?", "Can both Visa and Mastercard be chosen?", "Is payment required to get a card of my own?", "Where in the app do I link a new card?", "Can I use my virtual card to complete transactions for memberships?", "Can you tell me why my top up didn't work?", "Do I have to pay for exchanging currencies?", "Do I get a choice between Visa and Mastercard?", "Please tell me, do you use Visa or Mastercard?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Is there a limit to top-ups?", "Any hidden fees associated with the international card if money is added?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "Why has my top-up been reverted?", "How do i finalize a card payment", "Can I choose between Visa or MasterCard?", "What us the fee to transfer money from my bank?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?", "I'm trying to transfer money into my account.", "I found my old card. Can I link it back into the app?", "Is there a way to top-up when it reaches a certain balance?", "Is there a top-up feature, if there isn't a lot of money left?", "I found my card, can I add it to the app?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "Will it automatically top-up money if there isn't a lot left?", "How do I add a card to the app?", "Is American Express supported for adding money into my account?", "The app declined my top up. What did I do wrong?", "When will my balance update after a transfer?", "When I topped up, the app reverted my funds.", "Can I use American Express?", "How do I fix a reverted top up?", "I topped up but the app did not accept it.", "My card payment wasn't declined", "Where am I able to use the card?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "How do I see my updated balance after I make a cheque or cash deposit?", "I can't find out how to top-up my account using cash.", "Where can I find the auto-top option?", "How do I unblock my card using the app?", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "has my card payment been reverted?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "How do I go forth on transferring a sum of money from one account to another?", "My card is no longer lost. How do I enter it back into the app?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "What ATMs accept my card?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "How do I add a card on to the app?", "What will happen if I want to add money using an international card? Will I run into any fees?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "How does a transfer work?", "In the App I see a payment that is not mine.", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I just checked my account on the App and there is a payment on there that I did not make.", "Can I have money transferred into my account at different intervals along my trip?", "I'm looking for the option to top up by cheque.", "Do you offer Visa or Mastercard?", "Why wasn't my payment accepted by the app", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "Am I getting charged for making a payment?", "Topping up my card is not working because I believe the top up is pending", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "I topped up but the app denied it", "Can I make online purchases with my card?", "I requested for a top-up but it has not reflected", "I just looked at my app and it seems I was charged extra, why is that?", "Is my fiat currency supported for both hold and exchange?" ]

[ "What should I do to top up using my Apple Watch?", "What are the steps needed to top up with Apple Pay?", "Why isn't my top up working using my saved American Express in ApplePay?", "is apple pay eligible for top up", "How can I top up using google pay?", "I can't see my Google Pay top up. Is it not working correctly?", "is apple pay costly?", "Could google pay and top up be together?", "i have been trying to add money with apple pay but it wont work, why?", "Can top ups be done from an apple watch.", "Can I use my apple watch to top up?", "Does google play offer the service to Top up?", "Am I able to Top Up with Apply Pay?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Is it possible to use Apple Pay to put money in my account?", "How do I get the Top Up feature on my apple watch working?" ]

[ "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "Are there any charges for European bank card for top up?", "I think my top up is still pending?", "My automatic top-up was unsuccessful", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "My virtual card won't work.", "what is my monthly spending limit because i was refused my money at an atm", "Would you please unblock my pin? I don't know why, but it's blocked.", "Can I let other people have access to my account in order to top up?", "Can I create my own top-up limit?", "I could not get the ATM to work", "So, my transfer is showing as pending, when will it actually go through?", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I tired but an unable to activate my card.", "The top-up I ordered didn't process.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "I have the funds, why can I not use my top-up?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "Explain why my card payment wouldn't go through.", "The app is showing a direct debit transaction that I did not perform", "I'm not able to withdraw money from the ATM but I'm not sure why.", "top-up is slow to process", "Unable to complete transfer, states 'declined'", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Why can't I use a disposable card?", "Why does the app revert a payment?", "I can't do any business with this virtual card.", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Why do you charge for payments? Why aren't your charges clearly laid out in the agreement?", "Will topping up by transfer lead to a charge on my account?", "How can I top up automatically?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "how do I top up my money automatically", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How come I can't get money at the ATM", "I just finished sending money, but it's not logging on the recipient side.", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "When I tried to pay in a store my card din't work", "Do you have an auto top-up option?", "Why am I seeing a direct debit thats not mine?", "Can I set automatic top ups?", "How do I use American express to top up my account?", "Can I use your app to exchange between USD and GBP", "Where do I pay with my debit or credit card?", "How much money can i top up?", "on my statement there is a payment that I don't recognise", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "I couldn't get money from the ATM", "How much is the charge to top up via credit card?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "The activation process for my card isn't working.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Why didn't my top up work?", "I no longer want to transfer funds, can we cancel that transaction?", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "Why can't I activate my card?", "Are you going to charge me to top up my card?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "There is a payment on my card that I do not recognize.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "Do I get charged for a top up from a European bank?", "My card wont work at an ATM", "I don't think my top up worked", "Why can't I take money from my account?", "I cannot tell what my top up currently is.", "Do you have an option for auto top up?", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "What are the restrictions to top-offs?", "What is the Top up rate charge for using a card in the US?", "I tried to make a payment with my card and it was declined. Why is it pending?", "Will you assess me more fees if I top up with an international card?", "i have tried everything to complete a transfer but can't, what should i do next", "I have a payment which has not been approved.", "What are the top-up fees?", "How do I avoid getting charged a fee on my card?", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "I don't recognize this debit transaction in my billing statement?", "I'm having difficulties changing AUD for GBP. How do I do this?", "In the app I see a direct debit that I don't recognize.", "Please explain why my top-up hasn't been processed yet?", "Do top-ups have a limit?", "The top-up is broken.", "I tried to transfer some money and it hasn't done it yet - what's going on?", "I could not get my card to work at a shop.", "How can I top up my account with a card?", "A payment that I didn't make appears in my app.", "The contactless payments are not working.", "Why am I not able to withdraw cash from this ATM?", "My card needs to be topped up.", "Is there a top charge for US cards?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "The app won't let me log in as myself.", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "I am not able to do contactless.", "can I be charged for topping up by card", "I can't get cash from the ATM!", "I have a top up that didn't go through. Why?", "For what reason did my top-up fail?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Is there a reason why a recipient might not see my money transaction", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "I am using the app, and I see cash withdrawals that I did not authorize.", "My top-up failed, WHY?", "The ATM won't let me take out cash", "What is the limit to a top-up?", "How do I top up my account with a bank transfer?", "I'm pretty sure my top up failed. How do I fix this?", "Why cant I transfer to my account?" ]

[ "google pay top up did not work", "Are top-ups allowed using Apple Pay?", "How do I use the top up app with my apple watch?", "can google pay be used to make a top-up", "Can apple pay handle top up exchanges?", "How do i top up my google pay?", "Top up on my Google Pay isn't working.", "Can I use my American Express card with Apple Pay?", "How can I get my Google pay top up to work?", "Why can't I get my top up to work in Apple Pay?", "Does Google Play have an app to Top up?", "My google top-up pay is not going through", "I got my American Express in Apple Pay, why is top up not working on my device?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I would like to know if I can top up with Google Pay.", "What are the steps needed to top up with Apple Pay?" ]

[ "Some cash I didn't get shows in my app", "There is a payment on my card that I do not recognize.", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "I am not being recognized by the app.", "Why isn't my virtual card working?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Can this app exchange American and English currency?", "What do I do if my virtual card won't work.", "Can I reactivate a card?", "My card is due to expire", "Is cash good to top up with?", "Which outlets accept my card?", "What currencies can be used for top up?", "Can I write a cheque to top up?", "Can I get a new card?", "I think someone has hacked my card!", "Is there a problem that makes my payments show pending?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "What do I do about my expired card?", "What to do if my physical card is not working?", "The card payment didn't work", "Will my card be here soon?", "Is a bank transfer acceptable for topping up my account?", "I don't recognize a purchase that was made with my card.", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "Why was my card declined?", "I can't withdraw money", "help me with my transfer", "Transferred to account is not successful, help please?", "A Bank ATM did not give my card back. What do I do now?", "I tried to top up, but it didn't finish.", "My card is very close to expiring. When can I order a new one and how do I do so?", "How do I make my transfer go through", "My account seems a bit off and getting weird charges.", "When I use my card, it says decline?", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "Why can't I complete my transfer?", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "Money that I have transferred hasn't arrived yet", "How do I order my card?", "Why is this payment on my app", "Why is a payment showing up on my card as pending?", "How long should it take for my top-up to finish? I've been waiting a while.", "Is there a reason behind why my transfer did not work?", "I made a cash deposit going to my account but it is not there", "atm would not give me cash", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Why can't I see the top up I made?", "How does your app transfer the money", "My card was supposed to arrive, but hasn't?", "I tried to top-up, why didn't it work?", "why do i have a failed transfer", "How much is the limit for top-ups?", "How do I get my card out of the ATM?", "When will my card be delivered?", "A card has been sent to me, how do I track it?", "It looks like someone besides me ordered something with my card, what should I do?", "I need my card activated.", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I got a declining message during a transfer? please tell me why", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "for some reason I am having a problem with verifying my identity.", "I have a top-up that's still pending and wanted to know about it.", "I made a deposit but it is not showing up in my balance.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "There is a charge on my card that I did not make", "I sent a payment but now it's not showing up.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "I suspect someone used my card.", "My card is stuck in the ATM, what can I do?", "I went to top up my card and it was cancelled.", "how soon will my card arrive?", "Why do I have to verify the top-up that I started?", "How much can I expect to pay to top up a US card?", "what do I need to do if the ATM kept my card?", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "The card I've got seems to be broken.", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "app malfunctioning, does not know its me", "What's the deal with verifying the top-up?", "There are transactions I didn't make, someone else must have used my card.", "why didnt a transfer to my account process", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Where's the money that got charged to my card? It's not showing up in my account balance", "Is there a reason why my card was declined when I attempted to withdraw money?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "What can I do to verify my card?", "What do I do if I think my card was improperly used?", "can you limit my top up?", "My ATM got stuck and I'm not sure what to do.", "I have duplicated transactions on my statement", "My card isn't letting me purchase something and I wanted to know why.", "Why won't the ATM let me withdraw money?", "Can I have my card activated?", "What do you charge to top up US cards?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "What cards and currencies can I use to top up my account?", "My payment is in the app but hasn't gone through yet", "How to receive the actual card", "I can't get my virtual card to work.", "A withdrawal is showing that I don't recognize", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "I can't get the virtual card to work", "My funds are low, can I auto top up?", "I have a transaction that shows several times", "My card was confiscated by an ATM. How do I get my card back?", "There is a strange payment on my card.", "My balance doesn't include my latest transfer", "How can I get my physical card to work?", "There is a payment that is not mine in the App.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Where should my card work?", "My app says that I'm not verified.", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "The ATM machine would not give my card back", "I topped-up my account, but I don't think it went through.", "My card doesn't work. I can't get cash out at an ATM", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "Help! The app says I took out cash but I didn't!" ]

[ "Does Apple Pay give the option to top up?", "My top-up for Google Pay isn't working", "Can I use google pay for topping -up", "My Google pay top up isn't working. Help.", "I can't get google pay to work right.", "Could google pay and top up be together?", "Can Google Pay be used for top up, please help?", "What are the steps needed to top up with Apple Pay?", "How can I top-ff my account using my Apple Watch?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can I top up from my Apple Watch?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Is topping up with Apple Pay possible?", "Can I deposit money using Apple Pay?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "How do I top up? Can I use my apple watch?" ]

[ "What do I do if I completed a money transfer but the recipient hasn't received it?", "I was attempting to top up with my card but the money has vanished!", "How can I tell if my top-up has been cancelled?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "Is there any way to Auto top-up?", "Why would my payment still show as pending?", "The refund isn't appearing in my account", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Why am I being told this transfer will not go thru", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Has my top up been reverted?", "I just checked my account on the App and there is a payment on there that I did not make.", "How long does my top up pending last?", "why was my payment reverted on the app", "Why did my card payment get declined?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "I'm having problems with ID verification", "Tell me why my transfer failed!", "I attemped a transfer and it didn't go through.", "Can you explain why my transfer was unsuccessful?", "Are there any fees for top ups?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "It says pending status for my payment. Why?", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I am having problems transferring to a beneficiary.", "Why didn't the ATM give me my money?", "My transfer failed when I tried.", "Can I top up using cash?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "When will my top-up be completed?", "Why did I receive an error message saying that my transfer was not possible?", "Why hasn't the money transfer arrived yet?", "How can I setup automatic top-up?", "My funds are low, can I auto top up?", "I need help getting the virtual card to work.", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Did my transfer fail?", "Why can't I see my PIN?", "I topped up last night but don't have any funds, why not?", "i am under 18 and i am trying to verify my id. why wont it work?", "Please tell me why I am having problems transferring to a beneficiary.", "What fees are charged when I top up", "A payment that I didn't make appears in my app.", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "I tried to top up and suddenly my money disappeared", "i tried using a virtual card for a hotel but it didn't work, why not", "Why is the top-up I made still pending.", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I completed a transfer that isn't showing up on my account.", "My balance was not updated after transferring money.", "Do you know why my card payment has been declined?", "I added money through a bank transfer and it is not showing in my balance.", "Can I top up with cash", "Why is my app showing me taking money that I did not take out?", "Why isn't my ID being verified?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "How can I fix my bank transfer to show up on my bank account?", "Where is my top-up generated from?", "I cannot see a refund in my account", "on my statement there is a payment that I don't recognise", "where can i located the auto top up function?", "I need to transfer to my account and cant.", "I don't see my top up in my wallet.", "A cheque deposit hasn't posted to my account, when will my balance update?", "Why has my card payment been reverted?", "My refund is not showing.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "There is a direct debit set up that was not authorized by me.", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Is it possible to top up with cash? If so how do I do it?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Are there charges for using a bank card to top up", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "why couldn't I get cash in the ATM?", "I believe my top up is still pending", "I can't figure out how to transfer money into my account.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "My ATM transaction was unsuccessful.", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "My card needs to be topped up.", "I would like to know why my payment is still pending, can you help?", "Can I auto-top up? How do I do it?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "My cash received does not match what has been requested", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "How do I auto top-up?", "Why couldn't I get cash from an ATM?", "show me how to top up with my card", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "I put some cash into my account but it's not displaying that on my balance.", "My account balance has not updated to reflect my recent transfer.", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "If I don't have much money in the account can I auto top-up?", "I topped up but it isn't in my account", "My refund is not showing up in my account. Where is it?", "If I make a top-up are there charges applied?", "What went wrong with my transfer?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Why is my card payment still a pending transaction?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "I wanted to know why my transaction didn't go through.", "Why wouldn't a transfer go through?", "I made a transfer and they haven't received the money I sent them.", "why do i need to verify the top up?", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "My top-up was reverted, why did this happen?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Why didn't I receive the right amount of cash?", "I tried to pull cash from an ATM but it wouldn't let me.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Why did I get blocked?", "My recipient hasn't received the money", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I am unable to activate my card, it won't let me." ]

[ "Google Pay isn't working. What is wrong?", "Is it possible to top up with Google Pay?", "What services can I use to top up?", "I want to top up from my Apple Watch, can I?", "Am I able to top up with Apple Pay?", "I can't get google pay to work right.", "I cannot get my google pay to work.", "In regards to top-ups, can I do them via Google Pay?", "Google pay top up not working.", "How can I top up with Google play?", "Can I add money with Apple Pay?", "Could google pay and top up be together?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "Hi, I have an apple watch. How do I use it to top up my card?", "I can't use top up on Google Pay.", "How can I top up my Google Pay?" ]

[ "Can I directly deposit my salary to this account?", "has my card payment been reverted?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I have a strange payment in my statement", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I was wondering whether exchanging currencies can be done on this app.", "Do you take checks?", "Why does top-up require verification?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Can I use my virtual card to complete transactions for memberships?", "What steps are taken to transfer money into my account?", "Can I change to another currency?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "What is the charge for paying with my card?", "For some reason my card payment hasn't worked. what can I do to look into that?", "I tried to top up. Why was it denied?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "How long after a failed topup will funds refurn to account", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "I want to activate the card.", "Is it possible to link a new card?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Is there a charge for receiving money?", "I'm out of money, can I add money with my bank?", "What places can I use my card?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I went to top up and it is no longer there. Was it sent back?", "My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.", "What other credit cards can I use?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "How can I get the cash deposit to show up on my account?", "How can I get paid in a different currency?", "How do I active this card?", "Can I choose my Visa or Mastercard?", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "I am wanting to refill my card, is there a charge?", "What is the maximum I can transfer before I incur fees?", "Do I get Visa or Mastercard?", "How come my top-up didn't go through instantly, like it usually does?", "Is there any way to get another card on the same account?", "My app is displaying a payment I didn't make", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Are there any fees if I want to add money using an international card?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "can i order cards on the app", "I am seeing and extra 1$ charged to my account and wanted to know about it.", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Will I be charged for receiving the money?", "Help me activate my card.", "My card payment might have been reverted.", "my statement contains an unknown payment", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "Is there a way I can get a Visa card?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "If I need an additional card, is there a fee for that?", "Assist me please with card activation.", "I want to transfer money into my account, what do I do?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "Can it add money every so often automatically while I travel?", "How can I trade currencies with this app?", "I just looked at my app and it seems I was charged extra, why is that?", "I am seeing in the App a payment that its not mine", "How can I use my credit card to transfer money?", "Do I need to pay more for exchanging currencies?", "What is the necessity of verifying the top up?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "can i get a virtual card", "When trying to get more than one card is there a extra amount that needs to be paid?", "My card is needed soon", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "Are there any charges for receiving money?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "help me link my card", "Can this app be used to exchange currencies?", "Help! In the app there is a direct debit that I don't remember.", "If I receive foreign currencies, am I able to exchange them on the app?", "Can i add a new currency to my account?", "Does your app allow currency exchanges between USD and GBP?", "Why is my top-up still outstanding?", "There is a payment in the App that is not mine.", "Can I have money transferred into my account at different intervals along my trip?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "I found my card, am I able to put it back into the app?", "Do I have an option between Visa and MasterCard?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "How do I send my account money through transfer?", "Do I need to establish I am paid in GBP before a transfer?", "I have a payment that shows twice", "I do not recognize a direct debit payment that I see on my app", "My top-up is taking a very long time to complete.", "What will happen if I want to add money using an international card? Will I run into any fees?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "Can I verify my identity?", "what cards can i use to add money to my account", "I want to transfer money using my credit card.", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How do I know what my account is set to, I am paid in GBP?", "Am I able to stop a transfer?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Help my activate my card.", "Why does top-up need to be verified?", "When will a transfer reach my account?", "Can I re-link a lost card with the app?", "What was the issue with my topping up?", "with what can I verify my identity?", "Are you Visa or Mastercard?", "I need to add a serious amount of cash to my card, how do I do that?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "my top up isnt there yet where do i find it", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete." ]

[ "Can I use my Apple Watch to to top up?", "What are the steps needed to top up with Apple Pay?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Google pay and top up, I want it, can I get it?", "Can I use the apple watch to make a top-up?", "Google pay top up not working.", "I want to top up from my Apple Watch, can I?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Is it possible for me to top up with Google Pay?", "Can I use American express with apple pay? Why does it make my top up not work?", "I want to top up with my Apple Watch.", "Can I pay for my gas using my Apple watch?", "top up for my american express card is not working", "Google Pay won't let me top up.", "I got my American Express in Apple Pay, why is top up not working in my country?", "can i top up with apple pay" ]

[ "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "I would like to exchange currencies, how do I go upon it?", "Can you tell me how to get my card on the app?", "Trouble with my top up", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "In the app, how can I make it show the new card that arrived?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "At what ATM can I change my PIN?", "What steps are taken to transfer money into my account?", "Which ATMs accept this circuit board ?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Will I be charged if someone needs to send me money?", "How can I hold and exchange fiat currencies?", "Hi something is going on with the app. I see some payments I didn't make?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Why has my top-up not worked?", "How can I fix my bank transfer to show up on my bank account?", "Do you charge anything for topping up?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "How much do I have to pay if I want to transfer money?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "What commission do you take for currency exchage?", "What do I need to know about topping up?", "Can I use my card at an ATM?", "What currencies can I hold?", "My payment was reverted by the app", "Where can I use this card?", "Are there limits as to where my card will be accepted?", "Why are there limits on auto top-up?", "How do i finalize a card payment", "What ATMs take this card?", "How long does it take for a top up to be approved?", "What places accept my card?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "The top-up is broken.", "How do I view the card I received in the app?", "Who accepts this card?", "I am seeing in the App a some cash withdrawal that does not belong to me", "has my card payment been reverted?", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "Please tell me about SWIFT transfers at this bank.", "Is there a charge for a foreign currency exchange?", "If I wanted to make a change from GBP to AUD what is the process?", "How much more do I have to pay to exchange currencies?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "What is the greatest number of times that I can top-up?", "My card has been found. Is there any way for me to put it back into the app?", "Do you accept cash?", "I topped up my card but the app rejected it.", "Which merchants accept my card?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Can I have a mastercard?", "What is your currency exchange fee?", "Can I put my found card back into the app on my phone?", "i know i entered the right info, but my top up isn't in my balance", "Why verify the top-ups?", "What is the currency exchange fee?", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "What's the cost for exchanges?", "Am I able to do a SWIFT transfer with you?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "My top up is not showing up in my wallet!", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "Can I cancel a transfer", "would I need to pay extra for exchanging currencies?", "Is there a way to transfer funds directly from my card?", "Use credit card to transfer money", "Where can I use this card at an ATM?", "Can I use this card at an ATM?", "What is the cost for an exchange fee?", "I tried to top up my account and it didn't work", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "At what places accept my card?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "Where is the money I topped off with?", "How do I link a new card in the app?", "For what reason did my top-up get cancelled?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "does it cost to exchange currencies?", "Where are you cards supported?", "The app reverted what I topped up.", "I need to exchange a currency - can I do that here?", "the app reverted my payment", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "Is my card payment reverted?", "Which foreign currencies can I get transferred into my account?", "Is there a charge for exchanging foreign currencies?", "How do I make my transfer go through", "Can I use my American Express card to add money into my account?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Do yo charge a fee for exchanging foreign currencies?", "Are money transfers free?", "How can I go about transferring money to my account?", "Is there an extra charge to exchange different currencies?", "I'm trying to use a cheque to top up", "Will you handle EUR?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "When does the money get transferred to my account", "where is theft-top option?", "What is the current exchange fee?", "What is the procedure to transfer money to my account?", "What ATMs use this card?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "Will it automatically top-up money if there isn't a lot left?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "My top-up isn't working.", "The app has rejected my top up.", "What cash stations take this card?", "where do i find out about exchange fees", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please." ]

[ "Am I able to top up with Apple Pay?", "I want to top up from my Apple Watch, can I?", "Can I use top-up with Apple pay?", "My google top-up pay is not going through", "Can I add money with Apple Pay?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Can I use my American Express card with Apple Pay?", "What services can I use to top up?", "How do you Top Up on the apple watch?", "How do I get the Top Up feature on my apple watch working?", "What do I do if my Google pay top up isn't working?", "Could google pay and top up be together?", "My top-up for Google Pay isn't working", "Does Google Play have an app to Top up?" ]

[ "I have an unauthorized charge.", "How can I start using my card?", "How do I receive a card?", "If I need to exchange currency is there an extra fee?", "How do I go through the identity checks?", "places i can use the card", "How can I transfer money to a beneficiary?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "How do I get my card?", "Can I add money to my card automatically during a trip?", "If I need GBP instead of AUD what do I do?", "How much does it cost to make transfers?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Can I get money out of any machine?", "I can't get the top-up to work! What's going on here.", "Is it possible to receive a Visa and a MasterCard?", "I will be traveling. Can I add money automatically?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Can I apply for one of your cards if I live in the EU?", "Do you accept Mastercard?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Will a cheque suffice?", "Where is my card accepted?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "The app reverted what I topped up.", "Is my currency okay to add money with?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "When can I expect the transfer to be complete?", "I want to add money to my international card, so are there any fees charged to do this?", "I have a Visa and Mastercard, can I use these?", "I want to use a cheque to pay.", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "If I request that my funds be held, what currencies do you use?", "How do I apply for a refund?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Do you have a limit for someone's age?", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I was checking my statement and my top-up has been reverted", "How do I change my information?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Do you have Visa or Matercard?", "Do you charge for transfers?", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "What does it mean when my top up is saying still pending?", "When can I expect my card?", "I used my card to top up, but now I don't see the money in my account.", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "My top-up showed as complete, but it's no longer there! What's going on here?", "Is there a problem with receiving my salary in GBP?", "Could I get a MasterCard and Visa from you?", "I added money but my top-up wasn't processed by the app.", "What is the reason that my top-up is still pending?", "If I want to add funds to the account using American Express, how do I do that?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "How can I receive my salary with a different currency?", "Am I able to use my American Express to add money to my account balance?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Can I get information on the identity checks?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "Can I do a SWIFT transfer?", "Is there any age limit?", "What was the issue with my topping up?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "What process should I use to transfer money into my account?", "I tried to top-up, why didn't it work?", "What do you need for my identity check?", "I tried to take out cash but the amount isn't right, so what do I do?", "I want to transfer money. How do I do that for my account?", "Was my top up reversed?", "This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "There is a debit paymet that I don't recognize.", "Can friends send me money?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "how much you charge for exhcange", "Can am I able to exchange currencies?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "When I look at my statement there is an extra fee, that is for what?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "What is minimum age for an account?", "how long should i expect to wait when i add money", "In what places can I use my card?", "My statement has a payment that I do not recall making", "My top-up was reverted, why did this happen?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Why was my top-up rejected?", "Why is my 'top up' not showing up in my wallet?", "What places will accept my card for payment?", "What is the best way to exchange currency between USD and GBP using your app?", "How come my top-up didn't go through instantly, like it usually does?", "I topped up last night but don't have any funds, why not?", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "Is it possible to transfer money to my credit card?", "Should i reinstall the payment app?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "When does the money get transferred to my account", "Am I able to get a second card?", "The app reversed a top off I had. What should I do?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "where can i see money source?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "For adding money, which currencies do you accept?", "I'd like to apply for a Visa Card.", "What is the reason my top-up is still pending?", "What is the fee on my statement for?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "where can i deposit a check", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "When will my account receive the money?", "I am planning activating my card was it possible?", "Can you tell me what I need to do for the identity check process?", "For what reason did my top-up fail?", "How long does my top up pending last?", "What commission do you take for currency exchage?" ]

[ "Can you assist on apple watch top ups?", "Are top-ups allowed using Apple Pay?", "Why isn't my google top-up pay working?", "Can I use the apple watch to make a top-up?", "Does Google Pay offer a top up option?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Top up on my Google Pay isn't working.", "In regards to top-ups, can I do them via Google Pay?", "How do I use the top up app with my apple watch?", "Help me please, My Apple Pay American Express top up does not work.", "is there a way to do top up with apple pay", "How do I get the Top Up feature on my apple watch working?", "Is Apple Pay a possible top up option?", "i have been trying to add money with apple pay but it wont work, why?", "Is it possible to top up with Apple Pay?", "What are the steps needed to top up with Apple Pay?" ]

[ "My card payment is showing pending.", "There is an extra small charge on my card! What do I do?", "how much does it cost to add money", "I received my card. How do I link it to the app?", "How can the recipient see my money transaction?", "my statement contains an unknown payment", "Do I need to establish I am paid in GBP before a transfer?", "Where do I go to order my card?", "Do I need to choose GBP to get my salary deposited properly?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I have a confusing payment appear on my statement and I don't recognise it!", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "What do I do to link my new card?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "When will the transaction post to my account?", "Do I need to add my salary?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "I need info on activating my card?", "The top-up is pending.", "I received my card, how do I get it to work in the app?", "How do I verify my identity online", "How do I edit my details?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "When is my balance going to update, I just transferred some money", "how do i dispute a payment I didnt make", "How do I link an existing card?", "May I transfer a cheque into my account?", "How much do I need to pay for a transfer?", "Where do I go if I want to link my new card?", "I found my card. How can I put it into my app?", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "How do I set my physical card PIN?", "A card payment on my account is shown as pending.", "How to cancel a transaction", "I need my payment in another currency", "How to change the PIN on my card?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Are there steps I need to take before my card expires?", "How can I exchange currencies using your app?", "How can my friend send me money?", "How do I reset my PIN?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "Money transfer help? How long?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "Where can I withdraw money from?", "Where can I withdraw money from?", "How do I change my card PIN?", "Help me order my card.", "Where do I go to update details?", "How do I exchange currency?", "tell me how I can order my card.", "Just received my replacement card, what steps do i need to take to activate it?", "What if my top up is reverted?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "An extra fee has been added to my card payment is this correct?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "If my card payment is cancelled, what should I do?", "To many charges on my card how do I go about fixing that?", "Explain the extra fee on my card when paying.", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "A payment that I didn't make appears in my app.", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "How do I view the card I received in the app?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "I have a new card. How do I activate it?", "What is the significance of verifying the top-up?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "In what way can I change my PIN and where do I need to be?", "Can you tell me how I go about activating a new card?", "Is it possible to change from USD to GBP with your App?", "In the app, where do I find my card PIN?", "I am seeing and extra 1$ charged to my account and wanted to know about it.", "How can I change my information?", "How do I unblock my card using the app?", "How does tranferring money into my account work?", "Can I exchange USD for GBP in your app?", "I will be traveling. Can I add money automatically?", "What is the procedure for activating this card?", "what are the locations i can withdraw money", "I have a card payment that I don't recognize. What should I do?", "Can I add a card back to the app?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "Do I get Visa or Mastercard?", "What do I need to do in order to use my card I just got?", "Can i deposit my salary to this account?", "Why is my top-up pending?", "Can i get payed through this system?", "Has the check I deposited cleared to I can get the cash?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Are you Visa or Mastercard?", "How do I link my replacement card?", "To receive money are there charges?", "How do I link one your card if I have one already?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "I would like to activate my card to use now, can you help me?", "need to know places i can withdraw money", "I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.", "Need to deposit a cheque into my account", "I have a new card and I need to activate it.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Can I use your app to exchange USD for GBP?", "How can my boss pay me directly to the card?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "I went to top up and it is no longer there. Was it sent back?", "My top up is pending.", "what is this charge on my card?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "How do I deposit through bank transfer?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "What major card payments are accepted?", "how do i get the card linked", "My card is about to expire. What do I need to do?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Could you tell me why my top up isn't showing in my wallet?" ]

[ "My American Express is in my Apple Pay and the top up is failing, why?", "I want to top up from my Apple Watch, can I?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "I cannot get my google pay to work.", "Can you assist on apple watch top ups?", "Can I use google play as my primary app to Top up?", "my google pay seems to be acting up.", "How can I top up with Google play?", "How can I set up Google Pay on my device?", "Why doesn't my Google pay top up work?", "What currencies does google pay top up accept?", "My google top-up pay is not going through", "My American express works with my apple pay, why is top up not working?", "What are the steps needed to top up with Apple Pay?", "How do I get the Top Up feature on my apple watch working?", "Can I use google pay for topping -up" ]

[ "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "Can I have it be delivered at a certain time?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Can I electronically transfer funds into my account from my American Express?", "Can I add money to my card automatically during a trip?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Do I get a mastercard and visa?", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "What is the exchange rate like on this app?", "Is there a charge for using transfers for top ups?", "Can you tell me why my top up was reverted?", "I'm having difficulties changing AUD for GBP. How do I do this?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "Why would my top up be reverted?", "Is there a way to reset my PIN?", "Does this program take SWIFT transfers?", "I will be traveling. Can I add money automatically?", "Could I get a MasterCard and Visa from you?", "What does it mean if my top-up has not gone through?", "Do you accept cheques for top ups?", "Is the top-up amount unlimited?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Was there a problem with topping up?", "Is it possible to go ahead and log in, although I have not been confirmed yet?", "I want to link to my card card with you, how?", "Help me unblock my PIN.", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "Can I reactivate my PIN?", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "Can I use my account now, even though my identity verification has not gone through yet?", "Can I get the Mastercard?", "Can I use SWIFT transfers?", "In a month, my card will reach its expiration date, am I required to request the next card?", "I topped up but it didn't complete", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "Why does top-up need verifying?", "How do I order a new card if my current one is about to expire?", "Why is top-up verified?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Can I put my old card back in the app?", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Can you explain to me why a top up would be reverted?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I want to hold and exchange fiat currencies, what can I use to do so?", "left phone at hotel, how to access app", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "What is the charge for topping up a card?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "Where is my deposit?", "I was trying to top up my account and it isn't working", "Why is my app showing me taking money that I did not take out?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "My new card isn't in my app, how do I get it in there?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "Why does a top- up need to be verify?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Help! The app says I took out cash but I didn't!", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "what is the fee for topping up by card?", "Why isn't my top up showing on my wallet?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Why can't I see the top up I made?", "For what reason did my top-up get cancelled?", "I could not get the top-up to go through", "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "My top-up was cancelled, could my bank be the problem?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "I think my top up has been reverted", "Is exchanging currencies a feature of the app?", "I use GBP for my salary deposits. Must I set this up somewhere?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Why does top-up require verification?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "I'm looking in the App and can't find my PIN, where should I look?", "Would I be able to use SWIFT transfers?", "How long does it take for a top up to go through", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Why do we need to verify top-up?", "My top up didn't work.", "Would it be possible to activate my card?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I want to change my pin number from an ATM. Is this possible?", "Can my PIN changed remotely without visiting a bank?", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "What caused my top up to be reverted?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "My top-up was reverted, why did this happen?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "I have an unauthorized charge.", "I can't remember my app code, can you reset it?", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "My card is stuck in an ATM machine, how do I get it back quickly?", "I'm still waiting for the top-up!", "Is it possible to exchange currencies using the app?", "Do you charge a fee for topping up a card?", "What do I use to verify my identity?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "My top-up has been reverted and I would like to know why." ]

[ "I can't get my Google Pay Top to work. Are there any issues on your end?", "Can you help me get Top Up to work in the Apple Pay function?", "Can I use my Apple Watch to to top up?", "How can I top up using google pay?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "How can I top up with my apple watch?", "can I top up an apple pay?", "What are the steps needed to top up with Apple Pay?", "Can you assist on apple watch top ups?", "Is it possible to top up with Google Pay?", "need help with google pay top up", "Can I use my Apple watch to fill my gas tank?", "What services can I use to top up?", "I would like to use top-up with my Apple Pay.", "google pay top up did not work", "Why can't I use my American Express with Apple Pay to top up my account?" ]

[ "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "How did my top-up fail?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "What I topped up was reverted by the app.", "I have a confusing payment appear on my statement and I don't recognise it!", "How can I go about transferring money to my account?", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "My card is needed soon", "I can't find the top-up verification code.", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I topped-up my account, but I don't think it went through.", "How can I trade currencies with this app?", "When I top-up, the app reverts it.", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "What is the fee to receive money?", "how is it possible to add another card to account", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "Where are you cards supported?", "What is the highest limit for Auto Top?", "I have an unusual payment in my statement", "How do I link an existing card?", "What's the closest place to withdraw money?", "If I have a credit card with you how I get set up to link to it?", "My card payment didn't work, can you help?", "Which cards and currencies are supported?", "Visa and Mastercard can both be received from you?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "How do i transfer money using my credit card?", "What cards and currencies are supported?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Why would my top up be reverted?", "I want to use a cheque to pay.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Why would the app revert my payment?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Do I get Visa or Mastercard?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Can I link your physical card", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "It seems like my card payment didn't work.", "Need help to get my card to work.", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "has my card payment been reverted?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "I want to add money automatically when I travel.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "If my card payment isn't working what do I do?", "Can I change the amount I made on a payment that I made to the payment is correct.", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "How do I make my card show up in the app?", "My card payment doesn't work.", "I have a Visa and Mastercard, can I use these?", "Please explain why my top-up didn't go through.", "Tell my why my top-up is pending.", "Do I need to make a regular payment before a contactless one?", "Was my top up reversed?", "My top-up does not seem to have worked, what went wrong?", "I was attempting to top up with my card but the money has vanished!", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "I am seeing in the App a some cash withdrawal that does not belong to me", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "What currency can I use to add money?", "Could I get tracking on the card?", "my statement contains an unknown payment", "I can't get the top-up to work! What's going on here.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "Is it possible to get both a Visa and a Mastercard?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Can you explain why there is a payment showing twice?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "help me with my transfer", "Can you tell me when my money transfer will go through", "My credit card for was not approved for a top-up transaction. What happened?", "How much do I have to pay if I want to transfer money?", "Can both a Visa and Mastercard be received from you?", "Does transferring money have a fee?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "Is it possible to obtain both a Visa and a Mastercard from you?", "I am seeing in the App a diret debit that its not mine", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "If I have more than one disposable card, can I make five payments on each of them?", "I want to add money to my international card, so are there any fees charged to do this?", "I'm noticing a payment/purchase at a company that I don't recognise.", "What is the limit on Auto top?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "There are two of the same charge on my statement.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "I want to know why my top-up was reverted", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "When will my funds transfer?", "Why does a payment show up twice?", "The top-up verification code is not visible.", "Will I get Visa or MasterCard?", "Why don't I see my top up in my wallet?", "My top up is still pending", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "Is it possible to have a second card?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "Can I use any currency to add money?", "How can I exchange currencies using your app?", "Where can my card be used?", "A false direct debit payment is showing in my app", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Are both Visa and Mastercard accepted?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "How can I fix my bank transfer to show up on my bank account?", "May I transfer a cheque into my account?", "Some cash is showing up in my app that I did not get." ]

[ "Can top ups be done from an apple watch.", "I got my American Express in Apple Pay, why is top up not working?", "My Google pay top up isn't working.", "What are the steps needed to top up with Apple Pay?", "Google pay top up not working.", "How do i top up my google pay?", "is apple pay a top up service?", "Can I top-up my google pay?", "Can you assist on apple watch top ups?", "is there a way to do top up with apple pay", "can I top up an apple pay?", "top up for my american express card is not working", "Does Google Play have an app to Top up?", "Is Apple Pay a possible top up option?", "I can't top up my account using my American Express with Apple Pay.", "Can you explain why my Google Pay Top isn't working?" ]

[ "I did not receive the right amount of cash I requested", "Account topping up bank transfers to my account assistance please?", "The cheque I deposited isn't showing in my account", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Why could I not get cash?", "Why doesn't it show that I did a balance transfer?", "why can't my beneficiary make transactions?", "I got my card now, how do I make it show up in the app?", "When is a payment I made with my card going to clear>", "My account seems a bit off and getting weird charges.", "A payment shows up on the app that I never made.", "Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "How do i set up my credit card to send transfers?", "Why is my withdrawal wrong? I took out $100 but only received $20.", "I am using the app, and I see cash withdrawals that I did not authorize.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "How much do I have to pay if I want to transfer money?", "My card doesn't work. I can't get cash out at an ATM", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "I tried to make a transfer but it failed. will you tell me why?", "I sent some money and the account hasn't recived the transfer I made.", "How do I exchange currencies using the app?", "Needed gas, been delayed for half an hour.Please fix it!", "How long do transfers take, mine just says pending?", "I see in the app some cash was withdrawn, but it's not mine.", "I got a card, how do I get it in the app?", "Why hasn't my transfer gone through", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "Card payment is showing as pending", "I tried to top up my account and it didn't work", "I don't recognize what this payment on my statement would be for.", "I don't recognise a Direct Debit payment", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "how long does it take to transfer money, my retailer is waiting", "I don't understand the money transfer process.", "How do I see my card in the app?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Why was my Payment declined", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "How do I show this stupid system that this is really my identity?", "I have tried to use my card several times and it does not work.", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "Why isn't my refund showing up?", "How do I fix a transaction to the wrong account?", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "why isnt my account allowing transfers", "My card doesn't accept any transaction at all. What's wrong??", "I sent a payment, but the person I sent it to says they don't have it", "Why am I getting declines when trying to make a purchase online?", "My payment has been declined several times. Can you help me?", "I have a duplicate payment showing", "Why can't I topup my account?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "I need help getting the virtual card to work.", "Why isn't the transfer I made to a friend showing?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "What do I need to do to receive my payroll in the account?", "my check or cash deposit has not shown up", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Why isn't my pending transfer finished?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "I need clarity on why my card is not working.", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "My card activation is failing.", "How do I transfer money into my account?", "How does your app transfer the money", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "What is preventing me from adding a specific beneficiary?", "I was mugged. They took everything. I can't use the app. What do I do?", "What do I do if there is a direct debit on my account that shouldn't be there?", "How come my card payment is still pending?", "What does it mean if it says that my payment is pending?", "I can see an extra 1£ charge on my app. Why did you charge me extra?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "How long does it take for my payment to process?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "My account is locked because I used the wrong pin too many times. Please help.p", "The amount of cash I received did not match the amount I requested", "How can I configure what currency my salary is in if it's in GBP?", "Why won't my passcode work?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "How does it work when I transfer money into my account?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Why is the payment showing as pending from things I bought this morning?", "I transferred some money but the recipient is having trouble withdrawing.", "I would like to exchange currencies on the app. How do I do this?", "I transferred money and it didn't get there.", "Why won't the ATM let me withdraw money?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "Why is my disposable card not working?", "Can you tell me why a refund I'm owed is not showing on my statement?", "I need to transfer money into my account, and I don't know how to do that.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I have just read my statement and there is a payment I don't recognise.", "Why is the exchange rate for my payment incorrect?", "I transfered my balance a while back. Why doesn't my account reflect this?", "I am not recognizing a debit payment from my account.", "I do not recognise this card payment.", "I tried to make a transfer and it didn't work.", "My card isn't working at all, I need assistance. It's really frustrating.", "the conversion value for my card payments is incorrect.", "Why does my top up say still pending when I used my card to do it.", "There's something wrong on my bill. A transfer fee should never have been added.", "How do I convert currencies with the app?" ]

[ "Can I add money with Apple Pay?", "I have received my American express in apple play, looks like top up has an issue, please help?", "What should I do to top up using my Apple Watch?", "Is there a way to top up using my Apple Watch?", "Can I use my Apple Watch to to top up?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "can I top up an apple pay?", "Can I use the system Google Pay for top-ups?", "My Google pay top up isn't working. Help.", "Can I pay for my gas using my Apple watch?", "Does Apple Pay give the option to top up?", "is apple pay costly?", "I want to top up my account. Can I do it with Google Pay?", "How do I troubleshoot Google pay top up?", "Does Google Pay offer a top up option?", "I cannot get my google pay to work." ]

[ "Hi, would you please activate my card?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "Do you offer SWIFT transfers?", "There's a payment that isn't mine on my app", "I am planning activating my card was it possible?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "How can I access my account when I have lost my phone?", "I need to update my phone number.", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "What is the process for activating my card?", "Can someone assist me with activating my new card?", "There is a payment that is not mine in the App.", "Do you have any age limit?", "How can I get a virtual card for a one-time transaction?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "What is your age limit?", "I received my card. How do I link it to the app?", "How do I use the app if I don't have my phone with me?", "I tried to make a top-up and it was canceled, why is that?", "Can I get a Visa or Mastercard?", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I received my card, how do I get it to work in the app?", "What's the right way to activate my card?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I lost my phone. Can I use my card without the app?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I topped up last night but don't have any funds, why not?", "My top up hasn't worked, it's been stuck in pending for the last couple hours", "help me with my transfer", "My top up says it is still pending", "I am seeing in the App a some cash withdrawal that its not mine", "how can i get it to add money automatically while travelling", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Could you please activate my card", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Am I able to modify my account details?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "How to receive virtual card?", "It looks like my top-up was cancelled", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Do I have to do an identity check?", "How do I update my details?", "Is there a charge for getting my money?", "What age do I have to be?", "I'm using the app and I noticed a payment that I didn't make.", "How does the exchange rate work on this app?", "I can't find my phone; what can I do to prevent someone from accessing my account on it?", "Can I order a disposable virtual card?", "can i go into my app to find my pin", "Is there an age limit?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "How do I reactivate my card?", "Do I have to do the identity check?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I will be traveling and want money to be added automatically in certain intervals. Is this possible?", "Can I get an actual card", "How do I activate a card?", "Where is my card accepted?", "My top-up never worked", "Why won't my card show up on the app?", "Where do I order a disposable virtual card?", "What should I do if my phone is lost or stolen?", "I need to order a new card, can you please direct me to the virtual cards?", "Why is my app showing me taking money that I did not take out?", "Can you give me a virtual card?", "I have a top up that didn't go through. Why?", "My salary is in GBP; how can I note this in the app?", "Is there a list of where I can use my card?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "My credit card for was not approved for a top-up transaction. What happened?", "Is Visa or Mastercard available?", "I just replaced my phone but how do I use my card information?", "Can I order another card?", "At what age can I open an account?", "Help! In the app there is a direct debit that I don't remember.", "I don't see my top up in my wallet.", "Is there a way to order a virtual card on the website?", "Can you help me get a disposable virtual card?", "I need assistance activating my card?", "I do not see a top-up processed.", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "I got mugged yesterday and lost access to the app. I need to regain it.", "Why did the top-up fail?", "What do I do if my phone is stolen?", "Can friends add to my account", "Where can I sign up for a virtual card?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "I need to change my data.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "What is the process to activate a card", "What is the exchange rate like on this app?", "Do charge fees for transfers?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Do you offer disposable virtual cards too?", "What is the age limit?", "Can I use a Visa or Mastercard?", "Can I use my virtual card to complete transactions for memberships?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "How can I activate my card>", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Hi something is going on with the app. I see some payments I didn't make?", "Is there a charge for transfers?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?" ]

[ "I can't get google pay to work right.", "Will be Apple Watch be able to let me top up?", "Does google play offer the service to Top up?", "What do I do if my Google pay top up isn't working?", "Is topping up with Apple Pay possible?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "How do I get the Top Up feature on my apple watch working?", "google pay top up did not work", "I cannot get my google pay to work.", "Can I use my Apple watch to fill my gas tank?", "Can you assist on apple watch top ups?", "how do I get top up to work for my card", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Is it possible to top up with Apple Pay?", "How do I troubleshoot Google pay top up?", "Am I able to top up with Apple Pay?" ]

[ "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "There is a payment on my card that I do not recognize.", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "With what currencies can I add money?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I just topped up, and the app denied it.", "Will money be added automatically when necessary?", "My app shows a payment I didn't make", "How can I start using my card?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "One of my card payments has reverted", "why is my top up failing", "who can put money in my account?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "A payment that I didn't make appears in my app.", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "Can I receive payments in another currency?", "There is more than one of the same transaction on my account.", "Do you use Mastercard or Visa?", "How do I withdraw money?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "How can I receive money from someone?", "What is the point of verifying a top up?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Where is my deposit?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "Can I link an existing card?", "How can I activate my card>", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Can I convert currency with the app?", "When does the money get transferred to my account", "Can I request a card?", "How do I get my card active?", "Would like to use my card and need to activate it first. Can you help me do this?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "My credit card for was not approved for a top-up transaction. What happened?", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "What caused my top-up to be returned?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "How to receive transfers from my employer when I get paid in GBP?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Are there any charges for receiving money?", "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Is it possible to use my credit card to transfer money?", "Why isn't my top up showing on my wallet?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Help my activate my card.", "Can friends send me money?", "How do I avoid getting charged a fee on my card?", "My top-up was reverted, why did this happen?", "Why is it important to verify a top-up card?", "Can you tell me when my money transfer will go through", "when does my balance update for a transfer", "why does the app show a direct debit payment that I did not authorize", "What credit cards are supported?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "I need to actuate my card.", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "What forms of payment do you accept?", "When will my cheque process?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "When I topped up the app reverted it.", "How do I get my card into the app?", "If I want to can I set up a new PIN?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Under what condition will my payment revert?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "My top up may have been reverted", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "What if my top up didn't work?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "I topped up my card but the money disappeared.", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "there's a delay in my top-up", "What steps can I take if someone else is using my card?", "Why do you need code verification for my top up?", "I found my card, am I able to put it back into the app?", "The app reverted my recent payment", "Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.", "What is the reason for my card payment to be reverted?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "places i can use the card", "Where do I need to go in the app to enter my card info?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Does it cost me to add cash?", "Can you activate my card pls", "Can I reset my PIN?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Why verify the top-ups?", "Is there a charge for receiving money?", "how can the money machine keep my card what do i need to do?", "I have an unauthorized charge.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "What is the procedure to transfer money to my account?", "Can I add money automatically to my account while traveling?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "How many top-ups can be approved?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "what currencies can i exchange between on your app?", "I found my card again. Can I put it back into the app?", "Which fiat currencies can I use through this app?" ]

[ "how do I get top up to work for my card", "Google Pay won't let me top up.", "I got my American Express in Apple Pay, why is top up not working?", "Is it possible to top up with Apple Pay?", "My American Express is in my Apple Pay and the top up is failing, why?", "can google pay be used to make a top-up", "I can't top up my account using my American Express with Apple Pay.", "How can I top up with my apple watch?", "Will be Apple Watch be able to let me top up?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Does Apple Pay give the option to top up?", "Help me please, My Apple Pay American Express top up does not work.", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Can I deposit money using Apple Pay?", "Is Apple Pay a possible top up option?", "Am I able to do top-ups with Google Pay?" ]

[ "Why has my card payment been cancelled?", "Where is my top-up verification code?", "Some cash is showing up in my app that I did not get.", "i can not see my top up", "Can I add a card back to the app?", "My card payments have stopped.", "I sent a payment but now it's not showing up.", "Will I get Visa or MasterCard?", "I have questions about how to transfer money to my account.", "In what places can I use my card?", "How can you assist me on topping up on bank transfers to my account?", "Am I charged if I make a top-up?", "I can't get the top-up to work! What's going on here.", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "How is the top-up card verified?", "I have a new card. How do i top it up?", "I cannot get my virtual card to work.", "My app says that I received cash from an ATM and I didn't.", "I topped up but the app reverted it", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "How do I reactivate my card?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "How do I stop fraud to my card?", "Can a credit card be used to transfer money?", "Am I able to stop a transfer?", "How do I add an existing card to the app?", "I topped up and now my money is not there anymore! What happened to it?", "Can you tell my why my funds transfer did not work properly?", "What is needed to activate my card?", "my atm transaction was wrong", "Why did my card payment get declined?", "How can I exchange currencies using your app?", "I keep trying to make a payment, but it doesn't work.", "Is auto top up a provided service?", "How can I go about transferring money to my account?", "Do I have to pay for a second card?", "The card can be used at which ATMs?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "I did a transfer to my account but it doesn't show up", "I can't seem to use my card. Can you help?", "What limits are the to top-ups?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "I was unable to transfer to another account.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "The ATM didn't give me the amount I asked for", "What do I do if I cannot access the app?", "Please provide details on how to top up my account using transfer option", "How come I got to pay to get my money from the ATM?", "Can I exchange currencies?", "Can I do a SWIFT transfer?", "Does the auto top-up have any limits?", "Is this card available to Americans?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "My passcode doesn't work", "Can I get a Visa card?", "I am being charged the wrong amount on my card.", "Did a card payment that I made get cancelled?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "How do I sign up for a card if I'm in America?", "I got a card, how do I get it in the app?", "Is it possible that my card payment was reverted?", "Why is my card payment showing as pending?", "I tried to top up. Why was it denied?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "What is the reason that my top-up is still pending?", "My top up isn't in my wallet.", "Tell me if there is a limit to top-up.", "I'm trying to use a cheque to top up", "What are the steps to activate the card, as it does not seem to work?", "I was denied cash at an ATM", "What will happen if I want to add money using an international card? Will I run into any fees?", "Is my card payment reverted?", "Why was the payment on my card declined?", "what currencies can i exchange between on your app?", "My card payment was reverted. Why?", "I made a payment but the app reverted the payment.", "Does it cost me anything to top up my account via bank transfer?", "I topped up but it isn't in my account", "My card payment has the wrong exchange rate", "Is my card activated?", "Is there a maximum for top-ups?", "My disposable virtual card isn't working.", "Is it possible to exchange currencies using the app?", "How does a bank transfer for topping my account work?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "Is the verification number on the top up card", "is there a fee for swift transfer", "What is the reason my top-up is still pending?", "What is the reason for my card payment to be reverted?", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "What is the top-up limit?", "The app says that I got cash in an ATM and I didn't", "I can't get cash from the ATM!", "How can i make my card active?", "Why is there a direct debit payment on my app that is not from me?", "The app will not let me into my account.", "What is the highest amount I can top-up?", "My transfer did not seem to work.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "I just checked my account on the App and there is a payment on there that I did not make.", "I am seeing in the App a some cash withdrawal that I did not do", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "How can I fix my card if the contactless function didn't work this morning?", "Will I be charged to top off my account?", "I am seeing in the App a some cash withdrawal that its not mine", "Can I exchange USD for GBP in your app?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?", "I have a payment in my statement that is off", "Is there a way for me to check my balance?", "Is there a money transfer fee?", "I didn't get the correct amount of money from the ATM machine", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Is the ATM broken? I can't get cash from it." ]

[ "Google Pay won't let me top up.", "Can I pay for my gas using my Apple watch?", "can I top up an apple pay?", "How do I get the Top Up feature on my apple watch working?", "Does Google Pay offer a top up option?", "My American Express is in my Apple Pay and the top up is failing, why?", "I got my American Express in Apple Pay, why is top up not working?", "how do I get top up to work for my card", "Can I use American express with apple pay? Why does it make my top up not work?", "How do I get Top Up to work in Apple Pay?", "Why can't I use my American Express with Apple Pay to top up my account?", "How do you Top Up on the apple watch?", "I can't see my Google Pay top up. Is it not working correctly?", "top up for my american express card is not working", "Is the top up feature available on the Apple Watch?", "Can I use the system Google Pay for top-ups?" ]

[ "My account is depleted. Can I transfer funds from another bank?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Are you Visa or Mastercard?", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Will the transfer show up in my account soon?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "What forms of payment do you accept?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "has my card payment been reverted?", "Can my salary be received and transferred to my current currency in my country?", "how long does it take to reflect in my balance a top up", "I tried to top up, but the funds show up as pending. I thought it was instant?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?", "Can I start an account for my kids?", "Do I get a mastercard and visa?", "has my top-up has been cancelled", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Can I receive payment in another currency?", "I have no more money in my account. Is there a way to do a bank transfer to put money into my account?", "Could I open an account for children?", "My topup got reverted. Please let me know if there is any issue in system.", "My wallet isn't showing my top-up, did I do something wrong?", "When will my funds transfer?", "I would like to exchange currencies on the app. How do I do this?", "Can I add funds to the card directly from my bank account?", "I found my card, can I add it to the app?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "what is the fee for a transfer into my account", "Can I get a physical card through this app?", "Can I put my found card back into the app on my phone?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "What is the fee on my card payment?", "When will my payment go through?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Is there a charge for receiving money?", "How do i activate my card", "When will money be available in my account?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "How do I transfer money from one bank account to another?", "Can I re-link a lost card with the app?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Is topping up unlimited?", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "how can the money machine keep my card what do i need to do?", "I want to add money to my international card, so are there any fees charged to do this?", "What happened to my top-up?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Need to deposit a cheque into my account", "Where should my card work?", "How do I link to my credit card with you?", "There is a payment in the app I did not make", "A cheque deposit hasn't posted to my account, when will my balance update?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Will this app allow me to exchange currencies?", "I do not recognize a direct debit payment that I see on my app", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Can I top-up any amount I wish on any given day?", "Why does the app revert a payment?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "How can I change my password?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "What do I need to do to transfer money with my credit card?", "Can I convert currency with the app?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Is there a list of where I can use my card?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "why was my payment reverted on the app", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "i want to close an account but im not sure about setting up a new one in the future, what do you recommend", "Can I update my details?", "the app reverted my payment", "I'd like to make a SEPA transfer to my account, but will I be charged?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "I need to do a card activation.", "What are my bank details so I can do a transfer?", "if im not using my account should i close it or just let it sit", "Will I be charged if I add more cards to the account?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Does your app allow currency exchange from USD to GBP?", "Is there a way to transfer funds directly from my card?", "With what currencies can I add money?", "Will I get a visa or Mastercard?", "How can I stop fraud on my account right now?", "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.", "Can I use my virtual card to complete transactions for memberships?", "When will my cheque process?", "How can I withdraw money?", "Can I use my account before my Identity verification has passed?", "How can I receive money from someone?", "When will my deposit post to my account?", "I have a payment I didnt make on my account", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "can my husband open an account and transfer money", "Can you tell me how transferring money into my account works?", "I am seeing in the App a payment that its not mine", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "Can I have a mastercard?", "Is there a fee for adding funds with a credit card?", "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?", "I sent a payment but it isn't showing up in the app", "Can my salary be received here?" ]

[ "Will be Apple Watch be able to let me top up?", "How do I get the Top Up feature on my apple watch working?", "is apple pay a top up service?", "How can I get my Google pay top up to work?", "Is it possible to use Apple Pay to put money in my account?", "where do I top up my google pay?", "Can I add funds directly from my Apple Watch?", "What do I do if my Google pay top up isn't working?", "How can I top up with Google Pay?", "What currencies does google pay top up accept?", "how do i set up my apple pay watch to connect to my account", "My Google pay top up isn't working.", "Can top ups be done from an apple watch.", "Is it possible to top up with Apple Pay?", "Why doesn't my Google pay top up work?", "I can't get my Google Pay Top to work. Are there any issues on your end?" ]

[ "There is a transfer not showing on my account.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I could not get money from an ATM", "I need clarity on why my card is not working.", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "My recipient hasn't received the money", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help.", "The transfer was accepted but now it's stuck on pending. When will it go through?", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "Why hasn't my account updated to reflect my current balance?", "Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate", "Why didn't I receive the right amount of cash?", "why didnt my account allow a transfer", "did not receive correct cash upon withdrawal", "My money transfer has not yet occurred", "The app is showing a payment I never made.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Why is the payment I made still pending?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?", "I tried to use my card to top up but all of the money has disappeared.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "Suddenly, my card won't work.", "I'm not sure why my card didn't work", "I can't recognise this Direct Debit payment.", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "It didn't give me my cash", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "A payment that I didn't make appears in my app.", "I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?", "The ATM will not let me get cash, WHY?", "I lost the code and can not get into the app. Help!", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "i need a refund from you because the merchant is refusing, can you do that?", "Why was I denied the option to transfer money to a selected beneficiary?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "Why is the payment showing as pending from things I bought this morning?", "Could it be that I deactivated my card, its not working?", "why didnt a transfer to my account process", "Where do I need to go in the app to enter my card info?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "I tried to make a transfer but it failed", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "I topped up my account but the app failed to process it.", "I don't recognize this payment at all! Help!", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "For some reason my contactless won't work for me.", "What are my payment options?", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I made a transfer and it doesnt' show up in my account.", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "I can't get cash from the ATM!", "Why can't I top up?", "I can't verify identity through the app.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "I did a money transaction and the recipient doesn't see it", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "I am waiting for a payment to be processed", "There is a card payment I do not recognise.", "The stupid machine just swallowed my card!! I need a new one ASAP", "why hasn't my virtual card arrived?", "My bank transfer is still not showing up in my account.", "I am using the app, and I see cash withdrawals that I did not authorize.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Why are my transfers and purchases keep getting declined?", "I'm trying to verify my top-up card, but I can't find the code...?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Why would the app deny my top-up?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "How can I make my card show up in the app?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "I sent a check into the system but still haven't received the cash yet", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Why can't a beneficiary receive a money transfer from me?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "My card still hasn't arrived after two weeks, now what?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "I see a transfer fee, but to my understand, that should have been free, what happened?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Why is this payment on my app", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "Why can't my beneficiary access my account?", "Why does my payment appear as pending?", "A payment I didn't do shows in my app", "Why am I not able to get cash from the ATM?", "I can't access my account.", "I have a card payment that was declined, but why?", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "The refund I asked for isn't showing up", "Can i get payed through this system?", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "What happens when a beneficiary can't receive my transfer?", "Why is my card not working anymore?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Why won't my card work anymore?", "There is a payment on my card that I do not recognize.", "For my account, how do I transfer money in?", "Why isn't my top up showing on my wallet?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "My refund is not showing up in my account. Where is it?", "I cannot withdraw money from the ATM", "My transfer did not work, what was the reason?", "Why hasn't my balance been updated from the check deposit I made?" ]

[ "Why isn't my top up working using my saved American Express in ApplePay?", "Is it possible to top up with Apple Pay?", "Can I use my American Express card with Apple Pay?", "Can you help me get Top Up to work in the Apple Pay function?", "i have been trying to add money with apple pay but it wont work, why?", "Why isn't my google pay top up working?", "How do I troubleshoot Google pay top up?", "Can I use google pay for topping -up", "What should I do to top up using my Apple Watch?", "Can top ups be done from an apple watch.", "Can I top up from my Apple Watch?", "where do I top up my google pay?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Can I use my Apple watch to fill my gas tank?", "Is it possible to use my apple watch for topping up?" ]

[ "How do I get my card active?", "How can I reset my passcode?", "How can i reset my passcode ?", "How can I change my Tholepin ?", "How can I make my card ready to use?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "can you assist me in activating my card?", "I went to look at my top-up and it was canceled, can you tell me why this happend?", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "How can I get my PIN unblocked?", "what steps do you take to check identity", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "Do you use Mastercard or Visa?", "Is my card activated?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "Am I able to exchange currencies?", "Is there a way to get around fees", "Can I add money in intervals to my account? I will be traveling.", "I no longer need AUD, I need GBP instead, how can I make this happen?", "Why did you revert my top up?", "If I wanted to make a change from GBP to AUD what is the process?", "A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "How do I complete the ID check?", "How do I do a successful transfer to an account?", "Does this app exchange currencies?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "If I receive foreign currencies, am I able to exchange them on the app?", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "How can I set a new pin.", "What can I use to verify my identify?", "Why is my app showing me taking money that I did not take out?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Do you take SWIFT transfers?", "How can I stop fraud on my account right now?", "Is there currency exchange on this app?", "Why hasn't my top-up been completed?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "How does your app transfer the money", "What are the steps to change my PIN to something else?", "How can I unblock a blocked pin number for my account?", "Can I transfer money using the SWIFT service?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "Is there something that I can do since my phone was stolen yesterday?", "Is there any limit to the amount I can add to a card at a time?", "Can I add money automatically to my account while traveling?", "How do I get my card into the app?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "How do I link my card in the app.", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "Can I use visa or mastercard with your service", "Is it possible to link a new card?", "how can the money machine keep my card what do i need to do?", "How can I transfer money into my account?", "Can I use my account now, even though my identity verification has not gone through yet?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Can I change my information?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "I think my top up is still pending?", "What do I do if I can't access the app?", "What should I do if I exceed my PIN tries?", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Can I get a new card?", "Can I see my available money?", "Can I link an existing card?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "Why is it important to verify a top-up card?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Can I use check to deposit?", "Am I able to modify my account details?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I want to op up my account by using bank transfer. How do I go about it?", "May I use my account now, even though the identity verification has not gone through yet?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "I have a canceled top-up and wanted to know about it.", "Why hasn't my top-up gone through?", "How long does it take for a top up to be approved?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "when does my balance update for a transfer", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "How do I transfer money to my account?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "Can currencies be exchanged on this app?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Can I get my money back on an item?", "Is there a limit on how much I can withdraw from my account without being charged?", "Why has my top-up been returned to my account?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Can someone assist me with activating my card?", "I want to exchange USD and GBP with the app", "Will I get extra charges?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "How can I transfer money between accounts?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Is there any way to get another card on the same account?", "Is exchanging currencies a feature of the app?" ]

[ "Is it possible for me to top up with Google Pay?", "Can you help me get Top Up to work in the Apple Pay function?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "is apple pay eligible for top up", "My top up is not working in Apple Pay.", "Are top-ups allowed using Apple Pay?", "My Google pay top up isn't working.", "Am I able to top up with Apple Pay?", "I can't top up my account using my American Express with Apple Pay.", "Can I use my American Express card with Apple Pay?", "Google Pay won't let me top up.", "I would like to use top-up with my Apple Pay.", "Unable to use my American Express with Apple Pay to top up my account", "How do I use the top up app with my apple watch?", "How can I set up Google Pay on my device?", "I can't use top up on Google Pay." ]

[ "What would lead to my top up still pending?", "I tried to make a transfer and it failed.", "I've deposited a check but the cash isn't showing that it's there yet.", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "my identity hasn't been verified and i can't edit my details, what's next", "There is an odd payment in my statement", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.", "Can I see my available money?", "I cannot make a transfer to another account.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "A payment that I didn't make appears in my app.", "How do I pay by check?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "I am having trouble to verify my identity", "Why was I not able to complete my transfer?", "My top up hasn't gone through", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "My bank transfer is still not showing up in my account.", "I made a card payment which is showing me pending.", "I need to update my info.", "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?", "Why can't I see the top up I made?", "I can't figure out how to unblock my pin number. Can you help me?", "Help, the ATM didn't give me all the money I requested", "I am seeing in the App a diret debit that its not mine", "So, my transfer is showing as pending, when will it actually go through?", "Is there a problem with receiving my salary in GBP?", "Why didn't I receive the right amount of cash?", "Can I get paid in another currency?", "What reason did my top-up fail for?", "How can I transfer money into my account?", "What should I do if my passcode won't work?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "How come my card payment has been declined?", "Why can't I make multiple payments with my virtual card?", "I was supposed to get a refund but it is not showing up on my card", "I sent a check into the system but still haven't received the cash yet", "I tried transferring money to a beneficiary, however, I was unsuccessful.", "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.", "My transfer has not arrived.", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "I can't see my latest bank transfer", "I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "This disposable virtual card is not working.", "I can't see my top up in my wallet!", "I deposited a check, but haven't received the funds for it.", "Is there a cost to receive money?", "How long will it take for my payment to go through?", "I'm trying to verify my top-up card, but I can't find the code...?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "I'm having trouble verifying my ID.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Explain why I can't do a transfer to an account.", "How long does it take to activate the card, as it does not look like its working?", "How can I receive money from someone?", "My virtual card is just not going through.", "Why would I have a pending payment?", "If my account is low in funds, can I set an auto top-up?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I have a card payment which shows as pending", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "I can't find my refund. Please help.", "Why is the cash not showing in my account for the check I deposited?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "How do I make my card show up in the app?", "My money transfer hasn't appeared yet.", "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "I made a cash deposit to my account but it is not there", "The receipient doesn't see my money transfer.", "My PIN is not working and I need assistance.", "Is it possible for me to top up with cash?", "I need help with activating my card", "Why isn't my refund showing up in my statement?", "I want to use a payment card to top up my account. How can I do this?", "Card refund is not showing up in my statement.", "I have a card payment that I don't recognize. What should I do?", "My transfer hasn't arrived", "Where do I pay with my debit or credit card?", "Something is wrong with my password.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "I made a transfer and it doesnt' show up in my account.", "I can't get cash from the ATM!", "I just sent money but the person I sent it to doesn't see it. What happened?", "What are my payment options for topping off my account?", "I couldn't get money from the ATM", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "I was unable to transfer money to a beneficiary.", "Why can't I transfer to an account?", "Why is my identity not verified?", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "How come I can't take money out of the ATM?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "How can I check to see if my top-up worked?", "How come my card payment is still pending?", "I just completed a bank transfer and the balance didn't update", "Why isn't my ID being verified?", "I can not find my refund.", "My top-up appears to be pending.", "I made a money transaction but the recipient can't see it", "My money hasn't been transferred yet.", "Why didn't my balance update after my cash or checque deposit?", "I recently deposited a cheque and cannot find the cash from it.", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "I am unsuccessfully trying to make a transfer can you help?", "why can't my beneficiary make transactions?", "I am having trouble verifying my id.", "I transferred some cash and it didn't arrive", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "What can I do if contactless doesn't work?", "My refund is not showing.", "I tried to top up. Why was it denied?" ]

[ "How do I troubleshoot Google pay top up?", "Using Google Pay, can I top up?", "Can I use my American Express card with Apple Pay?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "how do i add money with my apple watch", "Can I use the system Google Pay for top-ups?", "I can't use top up on Google Pay.", "I don't know how to top up my Google pay.", "top up for my american express card is not working", "I want to top up my account. Can I do it with Google Pay?", "I would like to know if I can top up with Google Pay.", "How to activate Google Pay for top up?", "How can I top up using google pay?", "Am I able to do top-ups with Google Pay?", "How can I get my Google pay top up to work?", "My Apple Pay top up with my American Express card is not working? Please tell me why" ]

[ "What do I need for activation of my card?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I need to activate my card can you do that now?", "Do you do SWIFT transfers?", "I need to actuate my card.", "I topped-up my account, but I don't think it went through.", "My top up was reverted. Can you help?", "What is the fee on my card payment?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "One of my card payments has reverted", "Which fiat currencies can I use through this app?", "Can I change my card PIN?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I am seeing in the App a some cash withdrawal that its not mine", "Can I cancel my transaction?", "why isnt top up working", "What ATMs can I use this card at?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Can I electronically transfer funds into my account from my American Express?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I topped up my card but the money disappeared.", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "So I just put my top-up into the card and it hasn't changed.", "How do I use the app to exchange currencies?", "Can you explain to me why a top up would be reverted?", "Can you help me activate my card", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "At what ATM can I change my PIN?", "Is there any way to get another card on the same account?", "places i can use the card", "I just want to top-up, why do I need to verify anything?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "Can this app exchange American and English currency?", "My credit card for was not approved for a top-up transaction. What happened?", "HOw do I get my card back after the ATM has pulled it in?", "I made a card payment and a fee is showing up?", "What are the steps to get my card back that was kept by the ATM?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "I received my card. How do I link it to the app?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "If I have more than one disposable card, can I make five payments on each of them?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Can I reset my PIN?", "I have a trip coming up and want to add money automatically.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Can I have it add money at certain time intervals when I travel?", "Is there somewhere I can send a check to add to my account?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "How long does it take for a top up to go through", "How do I reverse a transaction on my account?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "My top up is giving me problems. What is wrong with it?", "Why did my top-up get reverted?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Under what condition will my payment revert?", "How can someone send me money?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Can I change from AUD to GBP?", "Why did my credit card get declined for top up?", "Why is my top-up showing as reverted?", "Would like to use my card and need to activate it first. Can you help me do this?", "When do I set up my card PIN?", "Is it possible to get a transfer from SWIFT?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "How do I go about transferring money using my credit card?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "Can I request a card?", "I notice there's a pending payment on my card.", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "How do I avoid getting charged a fee on my card?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "What ATMs can I use my card?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "i know i entered the right info, but my top up isn't in my balance", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "I'm checking the app and I see a payment that's not mine.", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "How do I stop fraud to my card?", "Do I have an option between Visa and MasterCard?", "I have a Visa and Mastercard, can I use these?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "do i need to add money before i order a card", "is it just visa or can i also use mastercard?", "Is topping up unlimited?", "I had a problem with my card payment, can you help?", "How do I view the card I received in the app?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "What will happen if I want to add money using an international card? Will I run into any fees?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "What is needed to activate my card?", "I cannot tell what my top up currently is.", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "how can i transfer money from american express card", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "I am seeing in the App a some cash withdrawal that I did not do", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "Is there a limit on how much I can withdraw from my account without being charged?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Is my card activated?", "How do i transfer money using my credit card?", "How do I go about exchanging currencies with this app?", "Is there a charge for getting cash?", "Why is my app showing me taking money that I did not take out?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "I sent a payment but it isn't showing up in the app", "How can I tell if my card payment is reverted?" ]

[ "need help with google pay top up", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Can apple pay handle top up exchanges?", "Help me please, My Apple Pay American Express top up does not work.", "Why is top up not working for my apple pay app", "How can I top up with Google play?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "How can I top up using google pay?", "can google pay be used to make a top-up", "Is it possible to use Apple Pay to put money in my account?", "I don't know how to top up my Google pay.", "is apple pay costly?", "Does Apple Watch support the topping-off of my account?", "is there a way to do top up with apple pay", "Is Apple Pay a possible top up option?" ]

[ "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "I just got my card and cannot get it to work.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Why was my ATM transaction cancelled?", "Can you let me know why my cash withdrawal is still pending?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I have a payment that is still pending", "The refund isn't appearing in my account", "The rate of exchange for my card payment is incorrect", "How can I fix my bank transfer to show up on my bank account?", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "It didn't give me my cash", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "I have completed a transfer but it is not showing up.", "I am confused why there is cash I did not accept in my account", "Why hasn't my transfer gone through yet?", "I'm having problems with ID verification", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "my cash withdrawal is pending, why?", "Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.", "I can't see my top up in my wallet!", "How do I get this damn virtual card to work?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Why am I getting declines when trying to make a purchase online?", "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?", "There is money missing from my account.", "I'm not recognizing the card payment.", "I didn't make a payment that shows in my app.", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "Why is my cash request and the amount I received different?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Do you know why my card payment was reverted?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "how can i top up?", "My disposable virtual card was rejected by the merchant, please help?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.", "Why does a payment show up twice?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Why would a transfer fail?", "I sent some money but the intended recipient says it hasn't arrived", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Why wouldn't the ATM give me my money?", "My payment's stuck on pending.", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "Why can't I verify my identity?", "Why has my card declined", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "There is an odd payment in my statement", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Why was my card payment reversed?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "Why is my card payment still listed as pending?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "Where did my money go? I'm not able to withdraw it from my ATM.", "i know i entered the right info, but my top up isn't in my balance", "I tried to make a transfer, but it didn't work.", "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.", "Why hasn't the money I transferred into my account shown up yet?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "There is a direct debit set up that was not authorized by me.", "A transaction I did to my friend hasn't arrived yet, why?", "Why would the app show a withdrawal that I did not make?", "The receipient doesn't see my money transfer.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Why did I not get the amount I specified at the ATM?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Can you explain to me why a top-up would still be pending?", "I didn't withdraw the amount of cash that is showing up in the app.", "Please help me to know the status of my card payment as its pending since a while.", "The app says my transfer failed", "Card payment is still pending, why is that the case?", "My refund is not showing up in my account. Where is it?", "Can I use this app to change money?", "I just checked my account on the App and there is a payment on there that I did not make.", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "why couldn't I get cash in the ATM?", "I made a transfer and they haven't received the money I sent them.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "virtual card won't work for me", "Why was my atm withdrawl declined", "What is the status of my top up?", "My transfer didn't arrive to the recipient", "Something is wrong with my passcode", "The app wouldn't accept my top up.", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I placed a cheque but the funds aren't there", "The amount of cash I received did not match the amount I requested", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "My card payment was reverted, why?", "Why didn't the ATM give me my money?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Why isn't a refund showing on my statement?", "Why isn't my id verified?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Is there a reason my refund isn't showing on my statement?", "How can I fix a problem where my virtual card is rejected?", "Did I do something incorrectly? Where is my top-up?", "I tried to top up, but it didn't finish.", "Why can't I use my beneficiary?", "I could not access my money at the ATM", "For what reason would a top up be reverted and returned to my account?", "I made a deposit but it is not showing up in my balance.", "why wasn't a transfer to account approved", "I deposited cash into my account, why do I not see it?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I cannot get to my app, what should I do?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I made a cash withdraw and it shows up as pending why is that?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "A payment I didn't do shows in my app", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "My refund is not showing." ]

[ "Why isn't my top up working using my saved American Express in ApplePay?", "google pay top up did not work", "Can I use my apple watch to top up?", "Hi, I have an apple watch. How do I use it to top up my card?", "Is Apple Pay a possible top up option?", "Is it possible to top up with Apple Pay?", "Am I able to top up with Apple Pay?", "Why doesn't my Google pay top up work?", "Google pay top up not working.", "Does my top up and apple pay work together?", "How do I get Top Up to work in Apple Pay?", "How can I top up my Google Pay?", "Can I top-up my google pay?", "Does Apple Watch support the topping-off of my account?", "Is topping up with Apple Pay possible?", "Can I use the apple watch to make a top-up?" ]

[ "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Can you tell me how to get my card on the app?", "Is there a charge for getting cash?", "Why did my top-up get reverted?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "How can I trade currencies with this app?", "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I found my card, can I add it to the app?", "Tell me why my topup wouldn't go through?", "I found my card, am I able to put it back into the app?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "There is an odd payment in my statement", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "There is a card payment I do not recognise.", "How do I transfer funds if I am paid in GBP?", "Can someone assist me with activating my card?", "Can I put my found card back into the app on my phone?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Can I edit my details?", "If I have a credit card with you how I get set up to link to it?", "Is there a transfer fee?", "Okay, I found my card, can I put it back in the app?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I have an unusual payment in my statement", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "How much do I have to pay if I want to transfer money?", "What other credit cards can I use?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How do I tell if my top up was reverted?", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "Do you know if my top-up has been cancelled?", "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Some cash is showing up in my app that I did not get.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "Do you have any card fees if I want to add money using an international card?", "Do I have to pay any fees in order to receive money?", "Can I put my old card back in the app?", "Says that my top-up is incomplete?", "What steps are taken to transfer money into my account?", "I found my old card. Can I link it back into the app?", "There's a duplicate charge on my account?", "What are the steps to finishing up with this account?", "I'm checking the app and I see a payment that's not mine.", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "How do i get my salary in the account?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Is Visa or Mastercard available?", "I am seeing in the App a some cash withdrawal that its not mine", "Will my GPB update my salary", "Can I obtained a Visa Card", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "I don't know where the top-up verification code is.", "Is there a way to transfer funds directly from my card?", "Will I get a visa or Mastercard?", "how can i get it to add money automatically while travelling", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "I have a fee listed for a transfer.", "Can I add money to my account with cash?", "What is the fee on my card payment?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "How come I can see an extra charge for my transfer?", "If my salary is in GBP, do I need to do something?", "I want to transfer money using my credit card.", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "Is it possible to get a Visa and Mastercard from you?", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "Will I be charged any fee for receiving money?", "help me with my transfer", "can i verify my identity i the app", "Top up did not work on the app.", "What is the procedure to transfer money to my account?", "What places can I use my card?", "I topped up but it didn't complete", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "Can you help me activate my card", "Can I link your physical card", "Can I use a transfer to receive my transfer?", "Do I need to choose GBP to get my salary deposited properly?", "may I have a Visa and a Mastercard from you.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "What do you do to transfer money to my account?", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "I had a problem with my card payment, can you help?", "how should i add money to my card", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "What is the maximum I can transfer before I incur fees?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Can am I able to exchange currencies?", "Can i have a virtual card?", "What do I need to do to transfer my paycheck to my account?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "I am planning activating my card was it possible?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "I am seeing in the App a some cash withdrawal that does not belong to me", "How do I add an existing card to the app?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Can I have a mastercard?", "Can I use my virtual card to complete transactions for memberships?", "Do I have to pay for a second card?", "If I receive foreign currencies, am I able to exchange them on the app?", "Can this convert money?", "Is it possible to edit my personal details on the app?", "Is it possible to exchange currencies using the app?" ]

[ "How to activate Google Pay for top up?", "do i have to setup apple pay to use it", "How do I get the Top Up feature on my apple watch working?", "Can top ups be done from an apple watch.", "Can I use my American Express card with Apple Pay?", "How can I top up using google pay?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Can I add money with Apple Pay?", "Can I use google pay to top up?", "Why can't I use my American Express with Apple Pay to top up my account?", "Top up on my Google Pay isn't working.", "Can an apple watch be used to tup-up?", "Is topping up with Apple Pay possible?", "Google pay top up not working.", "I can't see my Google Pay top up. Is it not working correctly?", "Does Google Pay offer a top up option?" ]

[ "How do I verify my identity?", "How do I transfer funds directly from my credit card?", "What ATMs can I withdraw money from?", "Can you tell me what i steps i should take since my card was stolen?", "How do I know where I can use my card?", "why was my payment reverted on the app", "What will happen if I want to add money using an international card? Will I run into any fees?", "How to receive transfers from my employer when I get paid in GBP?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "How do I go about ordering a new bank card?", "Can I Transfer from SWIFT?", "My card needs to be activated asap", "How simple is it to transfer money into my account?", "I am having trouble finding the top-up card verification code.", "I have a duplicate payment on my account", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "why does the app show a direct debit payment that I did not authorize", "When will a cash withdrawal show up?", "I want a card. What is the procedure?", "How long should it take for my top-up to finish? I've been waiting a while.", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "How long will my top-up be pending?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "Can I change my pin through the app?", "I need a Visa card", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "What is the fee on my card payment?", "What is the verification process for my card?", "Where is my cash deposit?", "When can I expect my card?", "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.", "How can I use American Express to add funds to my account?", "Do I have an option between Visa and MasterCard?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "Are SWIFT transfers supported?", "I did a topup successfully but its not showing in balance. I think there is some problem in system.", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Problem with my top up going through", "Do you take checks?", "How do I get my salary through this account?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I want to exchange USD and GBP with the app", "When will my cheque process?", "I need to deposit my virtual card, how do i do that.", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "Can I choose my Visa or Mastercard?", "Can I use a bank transfer to add money to my account?", "What kind of cards are supported? What currency?", "Do I need to add my salary?", "What are the reasons to be charged a fee on card payments?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "I found my card, can I add it to the app?", "I have a duplicate payment showing", "What do I do if I can't get my card out of the ATM?", "How to edit personal details?", "I need assistance with activating my new card.", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Please tell me the steps to verify my identity.", "Is there a way for me to check my balance?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "When are you going to transfer the money?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "What steps do I take to unblock my PIN?", "Can I transfer using SWIFT?", "I want to get Visa and Mastercard", "My card is needed soon", "I attempted to top up but the app denied it.", "Do you have Visa or Matercard?", "How many top-ups can be approved?", "How do I change my information?", "Why does the app revert a payment?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "European bank card for top up will come with any extra fees?", "Can someone assist me with activating my card?", "A false direct debit payment is showing in my app", "Why isn't my topup working?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "How can I transfer money to a beneficiary?", "Can I have a Visa card?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Do i have to wait to get the pin or can i set up a pin", "Do you do SWIFT transfers?", "What do I do to link my new card?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "help me link my card", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Where do I go to change my account details?", "What is the process for setting up and account for my child?", "Can someone assist me with activating my new card?", "How do i cancel a charge?", "Can I add money automatically to my account while traveling?", "Where do I go to change GBP?", "Would like to use my card and need to activate it first. Can you help me do this?", "Is there a maximum amount of top-ups?", "can i verify my identity i the app", "Which part of the app do I order virtual cards from?", "Can I get a mastercard?", "What are the rules to where I can use my card?", "When I top-up, the app reverts it.", "Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.", "What happened to my top-up?", "Help me activate my card.", "What can I do to verify my identity?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "I received my new card. Where is it in the app?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "What is the process of card activation?", "How do I avoid getting charged a fee on my card?", "I can't find the auto-top up option." ]

[ "Apple pay is not accepting my American Express card, can you assist me with this problem?", "I do I top up from my Apple Watch?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "google pay top up did not work", "Can I top-up via Apple Pay?", "Am I able to use Apple Pay?", "Using Google Pay, can I top up?", "Can apple pay handle top up exchanges?", "Can I top up using my apple watch?", "Help me please, My Apple Pay American Express top up does not work.", "My top-up for Google Pay isn't working", "Can I top up my account with Google Pay?", "How do I top up? Can I use my apple watch?", "I got my American Express in Apple Pay, why is top up not working on my device?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "how do i setup my apple pay" ]

[ "how can i add money from my amex card", "The refund I asked for isn't showing up", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "My balance doesn't include my latest transfer", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "i dont recognize a charge on my card", "Can you tell me why my card payment was cancelled?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "One of my card payments has reverted", "What currency can I use to pay for a top up?", "I need to find the card I received in the app.", "found card, how to put it back in app", "What do I do if I cannot access the app?", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "A transfer to my account was denied.", "My card has been found. Is there any way for me to put it back into the app?", "The cash deposit I made this morning has not been credited to my account", "Why hasn't the app verified my identity?", "I can't get the virtual card to work", "I made a cash withdraw and it shows up as pending why is that?", "What is the fee to top-up my account", "I am having issues with identity verification", "What does it mean if my cash withdrawal does not show up properly?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Why is there a payment I didn't do?", "What could possibly be the cause of my failed transfer?", "Why was I unable to do a transfer?", "My money transfer has not yet occurred", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "I tried topping up my account but it failed, can you help me?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I'm trying to transfer money into my account.", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "The top-up verification code is missing", "Is there a fee for using a European bank card to top up?", "Is there a reason my new card hasn't arrived?", "Are there any top-up limits?", "i cannot get virtual card to work", "Will I be charged if I use European bank card for top up?", "Why isn't my deposit in my account?", "What to do if my physical card is not working?", "Are cheques accepted to my account? Mine didn't seem to work.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I can't get my virtual card to work.", "How do I tell if my top up was reverted?", "Is there a charge for using an European bank card for top up?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I have a duplicate payment on my account", "Where is my card?", "Please help me find my top-up verification code", "Do you know why my card payment was reverted?", "How often can I top up?", "The app will not let me into my account.", "I made a money transaction but the recipient can't see it", "Help my find the verification code on a top-up.", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "My account isn't showing the refund", "Why did I not get the amount I specified at the ATM?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "Do you have a limit to top ups?", "I want to set up an auto top-up", "For some reason I am unable to preform a transfer to a beneficiary.", "Whats the max I can top up", "Can I top up my account with a check?", "Isn't my top-up supposed to mean its complete?", "I need to use a European card for a top up, what will the charge be?", "Why was my virtual card declined when attempting to setup automatic billing?", "Please help me regarding a direct debit in the app that I don't recognize.", "There is a payment that has not processed.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "How often am I able to top-up?", "Is American Express supported for adding funds?", "Could you please tell me why my purchases from this morning say payment is pending?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "I have a duplicate payment on my card.", "How can I top up my account by bank transfer?", "I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?", "How long do I need to wait til my top up isn't pending?", "I'm really stuck. I don't know why but my card payment has not gone through.", "Where in the app do I go to make my new card show up?", "I tired but an unable to activate my card.", "I transferred some money but it hasn't arrived.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "I going to be traveling, can I set up auto top-up if I run low on money?", "I am traveling, what can I do to set up auto top-up?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "Are there any charges for topping up a US-issued card?", "Why are my payments showing pending?", "Was my card payment reverted?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "why do you verify the top up", "Why didn't the money I transferred into my account get added to my balance?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "Explain why my top up has been reverted please.", "Status of the card I ordered.", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "I cannot find my credit card.", "Why hasn't my transaction arrived?", "Can I use a cheque to top up my account", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "Where would I find top up by cash deposit?", "Is there a reason my payments are pending?", "Where Is the top up verification code found?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "The cheque I deposited isn't showing in my account", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I was unable to transfer to another account.", "I want my card I just received to show up in the app. How do I do that?", "I made a payment but the app reverted the payment.", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?" ]

[ "Am I able to Top Up with Apply Pay?", "Can I top-up my google pay?", "I want to top up my account. Can I do it with Google Pay?", "Will be Apple Watch be able to let me top up?", "I can't get google pay to work right.", "need help with google pay top up", "Can Google Pay be used for top up, please help?", "Can I use American express with apple pay? Why does it make my top up not work?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Can I top-up via Apple Pay?", "Am I able to top up with Apple Pay?", "i have been trying to add money with apple pay but it wont work, why?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Can I top up my account with Google Pay?", "I have received my American express in apple play, looks like top up has an issue, please help?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?" ]

[ "I went to top up and it is no longer there. Was it sent back?", "Why is there a direct debit payment on my app that is not from me?", "What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?", "For topping-up is there a charge?", "I tried to make a payment with my card and it was declined. Why is it pending?", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Why is this payment on my app", "I have a confusing payment appear on my statement and I don't recognise it!", "I'm not recognizing the card payment.", "Can I get an auto Top-up?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "What do I do if I cannot access the app?", "I need someone to assist me with explaining how much I can top-up.", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I completed a money transaction but the recipient hasn't received it", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "Can I tell if my top off didn't work? It doesn't seem to have.", "How much am I allowed to top-up?", "Cash deposit to my account but it has not appeared.", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "In my statement there is a payment that is I do not recognize", "Is there a fee for topping up by charge card?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "An overseas cash transfer did not work correctly", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "Do I get charged for a top up from a European bank?", "What are the fees associated with top up via transfer?", "Why do i have to verify my top-up card?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "The top-up card is verified how?", "How come my money hasn't shown up yet?", "why wasn't a transfer to account approved", "I going to be traveling, can I set up auto top-up if I run low on money?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "why do you verify the top up", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "How come my card doesn't work anymore?", "I don't recognize the direct debit payment from the app.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "I placed a cheque but the funds aren't there", "My card payment wasn't accepted.", "There is a payment in the App that is not mine.", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "My transfer isn't in", "Why was my transfer stopped ?", "Why won't the ATM let me withdraw money?", "The app reverted after I topped-up", "It won't let me activate my card.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Can I top up my account with a check?", "I made a cash deposit to my account but it is not there", "Why is there a direct debit I didn't make showing in the app?", "My top-up has been reverted and I would like to know why.", "I think my top-up was cancelled.", "Why does top-up need to be verified?", "There is a transfer not showing on my account.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "How will I know when I can use the auto top-up feature?", "Will you charge me more if I use a European bank card for a top up?", "There is a payment that has not processed.", "What is taking so long with my top up?", "How do I know why my card isn't working?", "Why wasn't my card payment accepted?", "I want to do a cash deposit to top up. How do I do this?", "I need to find out what is the limit for top-ups.", "Need help to get my card to work.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "Do you accept cheques for top ups?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Why is the transaction not posting?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "My card won't work right now.", "Is there a top-up feature, if there isn't a lot of money left?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "I transferred money to my account but it is not showing.", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "If I top up using a European card is there a charge?", "I want to know if there is a maximum I can top up.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "What happens when I money transaction doesn't show up on the receiving side?", "I tried to make a transfer and it didn't work.", "I think my card payment has been stopped", "Help, the ATM didn't give me all the money I requested", "I made a deposit but it is not showing up in my balance.", "Why wasn't my payment to beneficiary X approved?", "Why does a top- up need to be verify?", "Verifying the top-up seems like a hassle.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I want to top up using cash, where can I do that?", "Why am I not able to get cash from the ATM?", "Are there any top-up limits involved?", "The ATM won't let me take out cash", "Is there a reason for my top up to be cancelled?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "It looks like my top-up was cancelled", "The cash deposit I made this morning has not been credited to my account", "I added money through a bank transfer and it is not showing in my balance.", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "Is there such thing as an auto top-up option?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "Should my top up still be pending?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Is there a fee to top up by bank transfers?", "I'm not sure why my card didn't work", "I entered the correct pin but I still couldnt get funds.", "My top up did not go through yet.", "I'm looking for the option to top up by cheque." ]

[ "Help me please, My Apple Pay American Express top up does not work.", "How can I get my Google pay top up to work?", "Can I use my Apple watch to fill my gas tank?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "How do I go about topping up with Google Pay?", "I can't get google pay to work right.", "Can I use my American Express stored in Apple Pay to top up?", "Is there a way to top up using my Apple Watch?", "Using Google Pay, can I top up?", "where do I top up my google pay?", "Can I top-up my google pay?", "How do you Top Up on the apple watch?", "Can I use my Apple Watch to pay for gas?", "If I want to top up, can I use Apple Pay?", "My Apple Pay top up with my American Express card is not working? Please tell me why" ]

[ "Causes of top-up cancellation", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Do I have to do an identity check?", "What needs to be done to activate and use a card?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Can I get the Mastercard?", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "What's the limit for auto top-up?", "I want to transfer money with my credit card.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Can someone please assist me with finding my nearest ATM?", "What does it mean when my top up is saying still pending?", "Please help me. I don't know my code to get into the app.", "I topped up but the app declined it", "When I top-up, the app reverts it.", "What is the process for using my credit card to transfer money?", "Why didnt my top up go through", "Can you please show me where I can find the location to link my card?", "I think my top up has been reverted", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "Isn't my top-up supposed to mean its complete?", "Why did my credit card get declined for top up?", "I used my card to top-up but the money is gone!", "I can't get money out of the ATM", "Can I use a transfer to receive my transfer?", "Does this program take SWIFT transfers?", "There is an unauthorized payment in my statement.", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "Can you help me retrieve my card?", "My identity verification isn't working", "Why did my top-up not go through?", "I don't see my top up in my wallet.", "What do I need for the identity check?", "Help! There is a cash withdrawl on the account that I didn't make!", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "How can I activate my card>", "Do you charge extra for topping up with a debit or credit card?", "Is it possible to exchange currencies on the app?", "Am I able to do a SWIFT transfer with you?", "Do you know if I can use this for my salary?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Can I add a card back to the app?", "With my credit card i would like to transfer money.", "Can I see my available money?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "where to i get my funds from?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I found my old card. Can I link it back into the app?", "Where do I activate my card?", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "I did a payment but the app reverted it", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Seems like my top-up has failed", "I'd like to know how transferring my money into my account works.", "Can I have a mastercard?", "Can I transfer money to my credit card?", "The payment I made with my card is not showing up.", "I got double charged for a payment so how do I fix that?", "Do I get charged if I top up with my European bank card?", "Why didn't my top up work?", "I see cash in my app but I did not get it.", "I need to reverse a transaction", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "I would like to transfer funds from one account to another.", "My card payment didn't work", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I need help from someone in your department with finding my nearest ATM.", "When getting my ID checked, what are the steps involved?", "are SWIFT transfers an option?", "What can I do to verify my identity?", "Can I use check to deposit?", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "Am I able to modify my account details?", "can other people use the app to add money to my account", "Should I expect to be charged for topping up by transfer?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "My top-up does not seem to have worked, what went wrong?", "How do i finalize a card payment", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Can I get a physical card through this app?", "Can I use this account to receive my salary?", "Can I transfer money to a beneficiery?", "where do i go to transfer money from one account to this one", "I need my payment in another currency", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "Is there a fee to make a transfer?", "I've tried many times to make a payment, but it's not going through. What's wrong?", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "I need help resetting my passcode to access my app.", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "what steps do you take to check identity", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "Are there any charges for topping up a US-issued card?", "How to exchange my currency", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Is there a top charge for US cards?", "My card doesn't seem to work.", "Um, my top up didn't work", "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "how should i add money to my card", "I topped up my account but the app failed to process it.", "Help me activate my new card.", "I am seeing in the App a payment that its not mine", "Can I use visa or mastercard with your service", "How do I reactivate my card?", "With this app, will I be able to exchange currency?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I've already topped up, but I cannot see the funds being available. What happened?", "Am I allowed to use any card to make a payment?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?" ]

[ "How can I top up with Google Pay?", "Why is top up not working for my apple pay app", "is apple pay eligible for top up", "Does my top up and apple pay work together?", "Can I use my Apple watch to fill my gas tank?", "is there a way to do top up with apple pay", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "How to activate Google Pay for top up?", "I don't know how to top up my Google pay.", "I would like to know if I can top up with Google Pay.", "Google Pay isn't working. What is wrong?", "I got my American Express in Apple Pay, why is top up not working in my country?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "do i have to setup apple pay to use it", "What currencies does google pay top up accept?", "I have received my American express in apple play, looks like top up has an issue, please help?" ]

[ "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Can I get some help activating my new card?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "How can I reset my passcode?", "How can i reset my passcode ?", "My phone got stolen, how can I use the app?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I just got a card, how can I add it to the app?", "My phone is at the hotel. How can I use the app?", "Is exchanging currencies a feature of the app?", "Why is it failing to top-up?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "What's the right way to activate my card?", "Can I use my new card?", "What can I do to verify my identity?", "At what ATMS am I able to use the card?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "When will my transfer move out of pending stage?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "Will you deal with SWIFT transfers?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "How do I get my card active?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "Where can I use my card?", "Where can I use my card?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "How do I add a card to the app?", "Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "How do I check my security settings to allow contactless pay?", "Am I able to choose my card?", "Could you please activate my card", "Can I get a Visa card?", "Is there any limit to the amount I can add to a card at a time?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "Can am I able to exchange currencies?", "Are you able to unblock my pin?", "Is there a way to use this app with a disposable virtual card?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "When will my funds transfer?", "My card is almost expired. How fast will I get a new one and what is the cost?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "How can I get my PIN unblocked?", "I can see an extra 1£ charge on my app. Why did you charge me extra?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?", "can i use my app to get a virtual card", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Is there something that I can do since my phone was stolen yesterday?", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I'm confused as to why my top-up did not go through.", "When are you going to activate my card?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "Am I able to exchange currencies?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "How can I trade currencies with this app?", "When traveling, is it possible for it to add money at specific time intervals?", "How do I add my new card to the app?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "What kind of money can I hold?", "Reasons for top up cancellation.", "For my account, how do I transfer money in?", "I have a trip coming up and want to add money automatically.", "Is there a way to modify my details?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I have lost my phone, what steps can I take to prevent someone using my account?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How can I make my card ready to use?", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "My top up did not go through yet.", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "when will my transfer clear", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "How do I go about exchanging currencies with this app?", "How do I reactivate my card?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "Can i make transactions before identity verification is complete?", "Where can I activate my card?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Where in the app can I find my PIN?", "How do I add a card on to the app?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Is it possible for me to change my PIN number?", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "Do you have a limit for someone's age?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "Does this app allow currencies to be exchanged?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Will I get a Visa card or Mastercard?", "How can I change my Tholepin ?", "When will my transfer process?", "I would like to exchange currencies on the app. How do I do this?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "My top-up was rejected", "Can you tell me why my top-up failed?", "Would I be able to refund an item?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "I want to top up by cheque", "My salary is in GBP; how can I note this in the app?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Does this program take SWIFT transfers?", "What can i pay with out fees", "How do I reset my PIN?", "Why hasn't my top-up been completed?", "how to activate card?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "So I just put my top-up into the card and it hasn't changed." ]

[ "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Can top ups be done from an apple watch.", "Using Google Pay, can I top up?", "is apple pay costly?", "Can I use American express with apple pay? Why does it make my top up not work?", "Can you help me get Top Up to work in the Apple Pay function?", "Are top-ups allowed using Apple Pay?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Can I add money with Apple Pay?", "i received my American Express in Apple pay, why is top up not working?", "Can I use the system Google Pay for top-ups?", "What should I do to top up using my Apple Watch?", "Am I able to top up with Apple Pay?", "How do I troubleshoot Google pay top up?", "Why doesn't my Google pay top up work?", "I do I top up from my Apple Watch?" ]

[ "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I don't think my top up worked", "Where can I change my PIN?", "Can you tell me how to get my card on the app?", "My card's expiration is approaching, how do I replace it.", "I went to look at my top-up and it was canceled, can you tell me why this happend?", "I need AUD not GBP, how do I change it?", "Can I add a card that I just found (again) to the app?", "I added money but my top-up wasn't processed by the app.", "Help! In the app there is a payment that I don't remember.", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "Help me activate my card.", "What are the steps to get my card back that was kept by the ATM?", "I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?", "Can I link your physical card", "Where do i find my PIN?", "Can I reset my PIN if it is blocked?", "what I need to verify my account", "How might I change my PIN?", "Are you Visa or Mastercard?", "My new card needs activating.", "Where are my funds? I topped off my car but it didn't seem to complete.", "I've received my card so now I need to know how to sync it to the app.", "Will there be a charge for topping up by account with a SEPA transfer?", "How do I interconvert between AUD and GBP?", "I am looking for my top-up verification code and cannot find it.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "Where is the transfer to my account?", "Can I transfer money to my account with the app?", "How to modify my details.", "Am I able to stop a transfer?", "How do I take a block off my card?", "How do I reverse a transaction on my account?", "Is my card activated?", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I topped up my card but the app rejected it.", "What is the process for activating my card and using it?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "What do I do to activate my new card?", "What do I have to do to activate my card?", "What steps do I do to transfer money using my credit card?", "I tried topping up using my card, but the money is gone?", "Where can my card be used?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "An unauthorized payment is in my app", "Can I update my details?", "Why has my top-up been returned to my account?", "I can't find my phone; what can I do to prevent someone from accessing my account on it?", "how to get new card?", "Where can i exchange between GBP and USD", "If my top-up didn't transfer, what went wrong?", "I want to reset my passcode, how can I do that?", "how is it possible to add another card to account", "European bank card for top up will come with any extra fees?", "I no longer have my phone with the app, what should I do?", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "How do I use my new card?", "Please assist me with activation.", "I have a duplicate charge", "do i need a pin", "How do I track my card?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "What do I do if my PIN was blocked?", "How can I unblock a blocked pin number for my account?", "Do you do SWIFT transfers?", "How can I change my account details?", "Do I get Visa or Mastercard?", "Is it possible to exchange currencies on the app?", "When will my card be activated?", "Do you have Visa or Matercard?", "Would like to use my card and need to activate it first. Can you help me do this?", "How do I check my security settings to allow contactless pay?", "My top-up hasn't happened yet.", "My top-up was rejected by an app.", "how do I speed up identity verification?", "How can I activate my card so I can start using it?", "I'm trying to verify my top-up card, but I can't find the code...?", "My top-up has been cancelled.", "I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?", "What can you do to unblock my pin?", "How do I change my details?", "How to I transfer my funds into my account?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "What do I need to do for a PIN?", "What do I do if I have exceeded all my PIN tries?", "If I want to select a new PIN what do I do?", "I would like to link my card. How do I do it?", "Can someone assist me with activating my new card?", "When do I get my PIN?", "How do i set up my credit card to send transfers?", "How do I stop fraud to my account?", "I need to do a card activation.", "Can I use my card in Austria?", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "How do I add my new card?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Is it possible to change my PIN?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Is there any way to see my card in the app?", "What can i pay with out fees", "how can i change my details", "What is the minimum age?", "How do i cancel a charge?", "How do I make my PIN work again?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "How do I find my PIN?", "What do I need to verify my identity", "how can i add money from my amex card", "Where am I able to get my PIN unblocked?" ]

[ "In regards to top-ups, can I do them via Google Pay?", "how do i set up my apple pay watch to connect to my account", "can google pay be used to make a top-up", "How do i top up my google pay?", "Why doesn't my Google pay top up work?", "How can I top up with Google play?", "How do I top up? Can I use my apple watch?", "If I want to top up, can I use Apple Pay?", "Is it possible for me to top up with Google Pay?", "is apple pay a top up service?", "Does google play offer the service to Top up?", "how do I get top up to work for my card", "My Apple Pay top up with my American Express card is not working? Please tell me why", "how do i add money with my apple watch", "I want to top up from my Apple Watch, can I?", "I need to top up, can I use google pay?" ]

[ "I need more money in my account. Can I add more by transferring?", "How do I active this card?", "Is there a certain age I need to be?", "How do I edit my details?", "Where should I withdraw money from?", "What places will accept my card?", "What do I do after my card expires?", "I need some help with identity verification.", "Where can I use this card at an ATM?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "How do I activate a card?", "How do I get a new expiration date?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Can this app take my salary?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "Can I use app to reset PIN attempts?", "Can this be used to receive my salary?", "Can am I able to exchange currencies?", "I want to add funds to my account. What payment methods are accepted?", "Help my verify my id.", "I have a top-up that's still pending and wanted to know about it.", "Which establishments will accept my card?", "How can my account have money transferred into it?", "What are the steps for the identity checks?", "What forms of ID work for verification?", "How do I go about transferring money into my bank account?", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "If I want to add funds to the account using American Express, how do I do that?", "Can I order extra cards?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "My card is about to expire, what do I do?", "Can cards be delivered? Where?", "How can I get a Visa and Mastercard?", "Do you do SWIFT transfers?", "Can I use my card at an ATM?", "There's a duplicate charge on my account?", "Can you tell me why my top-up was canceled?", "What is the most efficient way to activate my new card?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "How do I verify my identity online", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I need to reverse a transaction", "How do I modify my details?", "What is the charge to make a transfer", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "What is the first step I need to make for being able to access my account?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "What are my bank details so I can do a transfer?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "How do you check my identity?", "How can I convert currencies?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Help me to set up contactless payments.", "What is the next step if my card is about to expire.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "What can I use a virtual disposable card for?", "Which currencies do you handle?", "I need to transfer money into my account, HOW?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "What are the steps to verify identity?", "Is there a charge for getting my money?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Can turn my money into another currency?", "How do I go forth on transferring a sum of money from one account to another?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "How can I change my password?", "Where do I go for a refund?", "Why was my top-up declined?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Hold old do my kids have to be to use the service?", "What's the closest place to withdraw money?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I want to transfer money into my account, what do I do?", "After my card expires what should I do?", "Am I able to use my American Express to add money to my account balance?", "What things do I need to verify my identity?", "Can I use my account before my Identity verification has passed?", "How much does it cost to do a transfer?", "At which ATMs can I use this card?", "How can I verify my identity?", "Can I use app to unblock my card?", "Which currencies can I use to add money?", "What is the process to activate a card", "I want to do a swift transfer", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "I have kids and I'm curious at what age could they start to use your service.", "I can't find the top-up verification code.", "What do I need to do to get a refund?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "What do you require for identity verification?", "My card is needed soon", "Can I get a disposable card? How many can I have? How often can I use them?", "where can i deposit a check", "Where can I get my currencies exchanged?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "Is it possible to transfer money to my credit card?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "How much do I need to pay for a transfer?", "How do I transfer money from one bank account to another?", "How do I stop fraud to my card?", "What card types can I choose from?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "How do I make my transfer go through", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Top up did not work on the app.", "Can you tell me why my top-up failed?", "Where do I activate my card?", "when will my transfer clear", "Can I get some help activating my new card?" ]

[ "I cannot get my google pay to work.", "How do you Top Up on the apple watch?", "How can I get my Google pay top up to work?", "I can't top up my account using my American Express with Apple Pay.", "Google Pay won't let me top up.", "I don't know how to top up my Google pay.", "Is it possible to use my apple watch for topping up?", "I got my American Express in Apple Bay but top up is not working", "Is it possible to top up with Google Pay?", "Does my top up and apple pay work together?", "I have received my American express in apple play, looks like top up has an issue, please help?", "is apple pay costly?", "Why is top up not working for my apple pay app", "If I want to top up, can I use Apple Pay?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "How can I top up with my apple watch?" ]

[ "How can I fix my card if the contactless function didn't work this morning?", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "I know there's an auto-top option but I can not locate it when I look?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Where are the options to top up with a cheque on my account?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Why does top-up require verification?", "Will topping up by transfer lead to a charge on my account?", "How can I change my old pin to a new one?", "Is there a fee to top up a US card using a debit or credit card?", "What can I do with a disposable virtual card?", "My phone was stolen yesterday, can you help me with this?", "Why is the app showing a still pending message on a withdraw that has already been done?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "I need to transfer something to China. It is urgent. How many days will it take to get there?", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "I lost my phone. Can I use my card without the app?", "Can you help me reset my password?", "What happens if I forget my PIN?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Is there a charge for using transfers for top ups?", "I see an unauthorized withdraw.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Do I have to do an identity check?", "Is there a way to use a cheque to top up my account?", "What proof of identification is needed?", "Hi something is going on with the app. I see some payments I didn't make?", "I get paid in GBP. Should I configure this and if so, where?", "My top-up is taking a very long time to complete.", "When will my transfer move out of pending stage?", "I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?", "Why was my top-up unsuccessful?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Can i choose a specific delivery date?", "I need to update my info.", "Help my prove my identity.", "Tell my why my top-up is pending.", "stolen phone, what should i do", "Are there any charges for topping up my card?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "I need to use a European card for a top up, what will the charge be?", "I lost my phone and need help protecting it.", "Is there a reason my top-up has been cancelled?", "Is there a charge for using an European bank card for top up?", "I need to top up, but I have to use an international card. Is there a cost for that?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Are there any charges for topping up a US-issued card?", "How is the PIN delivered?", "i know i entered the right info, but my top up isn't in my balance", "I would like to use this cheque to top up. Can you tell me how to do that?", "Can I exchange an item for a refund?", "What is the time for a transfer?", "Why would the app revert my payment?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "top up with credit card", "Where is the verification code display?", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "How can I information on my limit for top-ups?", "What age can sign up for services?", "I see my top-up was canceled, but why?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "When I topped up the app reverted it.", "Does this app have the same exchange rate as third parties?", "What currency's can i exchange for?", "How can I reset my darned PIN number?", "I mistook my pin and now I am locked. Can you unlock me?", "How to verify my identity", "I need a new PIN.", "What does it mean when my top up is saying still pending?", "what steps do you take to check identity", "How does identity check work?", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "How do I deal with a blocked PIN?", "How can I verify my identity?", "I made a payment but the app reverted the payment.", "When can I expect delivery?", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "My phone was stolen! What do I need to do?", "Will the PIN come separately?", "What should I do if I lost my phone?", "I would like to top up my account with a bank transfer, is that allowed?", "My top up was rejected. Why?", "I need to change a transfer.", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Can you unblock my account? I entered the PIN wrong.", "Where can I locate my PIN at?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "My phone is missing or stolen.", "Where can I get a new passcode?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Where do I go to get the code to verify the top up card?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Can you tell me how to top up on my card?", "lost card found, want to put it back in app", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "When I topped up the app has seemed to reverted it.", "I want to use bank transfer for topping up my account. How is it handled?", "I need my card topped up,", "My card is no longer lost. How do I enter it back into the app?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Can turn my money into another currency?", "How is the top-up card verified?", "what is the most money i can top up?" ]

[ "Does Google Play have an app to Top up?", "top up for my american express card is not working", "I can't see my Google Pay top up. Is it not working correctly?", "Apple watch top up help, please?", "I can't top up my account using my American Express with Apple Pay.", "Can you help me get Top Up to work in the Apple Pay function?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "How can I top-ff my account using my Apple Watch?", "How do I top up with Apple Pay?", "Top up is not working even though I have my AMEX in apple pay.", "How do I use the top up app with my apple watch?", "Can I top up from my Apple Watch?", "My Google pay top up isn't working.", "Why can't I get my top up to work in Apple Pay?", "Is Apple Pay a possible top up option?", "my google pay seems to be acting up." ]

[ "My app shows some cash I didn't get.", "Hi something is going on with the app. I see some payments I didn't make?", "Do I need to verify my identity?", "how do i find top up for cash deposit", "The app says I made a cash withdrawal that I didn't make", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I am having problems with my contactless.", "I made a payment but the app reverted the payment.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "What form of identification is accepted?", "Where can I verify my identity?", "If I top up using a European card is there a charge?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "How can I revert a transaction from this morning?", "I'm trying to transfer money into my account.", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Can I create my own top-up limit?", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "Someone is using my account to do online shopping! Please freeze it asap", "Is it possible to edit my personal details on the app?", "What should I do if my smart phone is lost or stolen?", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "Is there a way to see my money's source?", "I purchased something in a foreign currency but the rate applied is wrong", "What are the additional charges for a SWIFT transfer?", "What would the approximate delivery date be if I transferred something urgently to China?", "I have a Visa and Mastercard, can I use these?", "Can I add to my account using a cheque?", "Why didn't my balance update after my cash or checque deposit?", "How long will it take for my cash withdrawal to no longer show as pending?", "I was charged twice for a few things this week when I only bought one. What do I do?", "There is unexpected money in my account.", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "In the exchange and holding, what fiat is allowed?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "When can I order a disposable virtual card?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Where can I see the source of my money?", "My plans may change so I may need to change from GBP to AUD.", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Where can I check out the source of available funds in my account?", "I lost my phone. Can I use my card without the app?", "How soon will my balance be updated to reflect my transfer?", "Is it possible to change to another currency?", "When will the transaction go through?", "Can I get a physical card through this app?", "I want to change my pin number from an ATM. Is this possible?", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Can you tell me my code to get into the app?", "Is there a top up limit for my account?", "Can I have my card activated?", "Please can i get a disposable virtual card as well?", "Do you accept cash?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I see a direct debit payment on my app that I did not do", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Tell me about verifying top-up", "Is using my card free?", "A direct debit payment I didn't do shows in my app", "What currencies or cards do you support for topping up?", "Can I receive a refund for my item?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Can I change my PIN on my phone?", "How do i transfer something faster than normal?", "How do I exchange USD to GBP?", "My PIN is unlocked, what do I do?", "What is the minimum age?", "Where is the cash I deposited?", "How do you exchange currencies", "Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.", "Where do I find the exchange rate?", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "In terms of holding and exchange, what fiat currencies do you use.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "Can I setup top ups in advance?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "Is there a disposable virtual card I can order?", "Can I get paid for this in another currency?", "So, my transfer is showing as pending, when will it actually go through?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "The app reverted my top up", "I want to do a cash deposit to top up. How do I do this?", "How can I fix my card if the contactless function didn't work this morning?", "What do I need for the verification check?", "Can I activate my card?", "How can I make my card ready to use?", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "What do I need to bring for identification?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "How do I go about transferring money into my bank account?", "Are there cash machines where I can change my PIN?", "What kind of security protects my money?", "Can I receive payment in another currency?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "When will money be available in my account?", "How can I hold and exchange fiat currencies?", "How can I make my card show up in the app?", "Would I be able to top up as much as I can?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "There is a suspicious cash withdraw on the account.", "Can I reactivate a card?", "What are the acceptable currencies for adding funds?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Can I put my old card back into the system? I just found it/", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "What works for identity verification?", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "When will my transfer go through?", "How much can I top up on my card?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "Can I use a credit card from the US to top up?", "On my disposable card, is there a transaction limit?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Can I top-up as much as I want?" ]

[ "Does Google Pay offer a top up option?", "Am I able to do top-ups with Google Pay?", "My Google pay top up isn't working. Help.", "Why can't I get my top up to work in Apple Pay?", "Can you assist on apple watch top ups?", "What are the steps needed to top up with Apple Pay?", "Can I use my Apple Watch to to top up?", "How do i top up my google pay?", "Can I use the system Google Pay for top-ups?", "Can you help me get Top Up to work in the Apple Pay function?", "Is top-up possible with Apple Pay?", "Can I use top-up with Apple pay?", "Can I use google play as my primary app to Top up?", "How can I get my Google pay top up to work?", "Why doesn't my Google pay top up work?", "How can I top-ff my account using my Apple Watch?" ]

[ "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "It has been a couple of hours but I do not see my balance updated, can you help?", "My friend deposited $100 into my account, but it is not showing up!", "why wasn't a transfer to account approved", "I saw a payment i did not do", "Why was I charged for card payment?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "I tried activating my plug-in and it didn't piece of work", "My transfer to beneficiary didn't go through", "Can you check if my money has reached my account since it is not showing up yet?", "I transferred some money but it hasn't arrived yet", "I didn't get all the cash I requested for at the ATM", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Why is a payment showing up on my card as pending?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "Card refund is not showing up in my statement.", "I see my top-up was canceled, but why?", "Could you explain why my top-up has gone through yet?", "The ATM did not allow me to withdraw", "Why is my top up for my new account not instant", "My balance doesn't include my latest transfer", "I had a card payment that was declined. Why?", "Why hasn't my cash been deposited yet?", "What are ways to test why my card might not be working?", "Is there a function where I can top-up automatically?", "Why is there a cash withdrawal I didn't make?", "how come the verification with the top up", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "What's taking my top-up so long?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Why was a payment I made reverted?", "Why do I get charged additional fees on some payments, but not others?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "I made a bank transfer and the balance hasn't updated yet.", "Help, I need to top up my account. Where do I send a check?", "My transfer keeps failing and I just want to transfer the money can you please make it work?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "What happens when I money transaction doesn't show up on the receiving side?", "I tried to pull cash from an ATM but it wouldn't let me.", "i can not see my top up", "Why was I not able to take cash from the ATM?", "I tried using my card at multiple vendors and now it's not working.", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I am unable to transfer money. I believe it is not working because it states it was declined.", "When will my top up go through?", "It seems my top up is reverted?", "I can't see a top-up top-up verification code.", "Why is the payment on my card still pending?", "I was retrieving money and my card wouldn't remove.", "How do I check my security settings to allow contactless pay?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "Why am I not able to withdraw cash from this ATM?", "The app reversed a top off I had. What should I do?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I am unable to get cash from the ATM", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Cash deposit to my account but it has not appeared.", "My card doesn't work. I can't get cash out at an ATM", "the product is not working, can I get a refund?", "There is a payment that is not mine in the App.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I sent some money and the receiver can't access it.", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "My top-up was rejected", "What options do I have in regards to payment?", "Why is the transaction not posting?", "I can't find my refund. Please help.", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "A payment is showing twice. Why is that?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Is something wrong with my account, my balance didn't change after I transferred some money", "I just finished sending money, but it's not logging on the recipient side.", "I am not able to do a transfer to an account", "What do I do if my disposable virtual card doesn't work?", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "I an not sure but it looks as if a card payment I made was cancelled.", "My card has an issue, the payment has been deferred.", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "There is a pending payment on my account, what does this mean?", "Why was my card payment reversed?", "There is payment showing that I didn't do.", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "A false direct debit payment is showing in my app", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Why do I need top-up to be verified?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Why was my card payment cancelled?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "virtual card won't work for me", "i tried using a virtual card for a hotel but it didn't work, why not", "There's a card payment I didn't make", "I tried verifying my ID, but it won't let me.", "I'm not sure if my pop-up went through.", "I was supposed to get a purchase refunded but I don't see the money in my account", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "My card needs to be topped up.", "Why has my card payment been reverted?", "Can I top up online?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I am missing a refund amount on my account.", "My card hasn't arrived.", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "I was not distributed all of cash that I requested", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Can you please tell me why I cant get money from the ATM?", "My bank transfer is still not showing up in my account.", "The refund has not appeared in my account", "My card was supposed to arrive, but hasn't?" ]

[ "I seem to be having trouble with my Google Pay Top. Can you please help?", "Could google pay and top up be together?", "How do I get the Top Up feature on my apple watch working?", "is apple pay costly?", "need help with google pay top up", "where do I top up my google pay?", "Can I add money with Apple Pay?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can you show me how to top up with Google play?", "Can I deposit money using Apple Pay?", "do i have to setup apple pay to use it", "Is Apple Pay a possible top up option?", "How do you Top Up on the apple watch?", "How do i top up my google pay?", "Google Pay won't let me top up.", "How do I get Top Up to work in Apple Pay?" ]

[ "I added money but my top-up wasn't processed by the app.", "How can I modify my details?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "How do I change my details?", "I need to change a transfer.", "What do I do to link my new card?", "My card is almost expired. How fast will I get a new one and what is the cost?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "How do I change to AUD from GBP?", "What do I do when a charge has been made that I did not make?", "I don't think my top up worked", "How do I unblock my PIN?", "How do I unblock my PIN?", "What age do you have to be?", "I got double charged from something, what can I do?", "i need to trace a deposit", "I found my old card. Can I link it back into the app?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Can someone assist me with explaining how I can unblock my pin?", "What should I do if I see an unauthorized withdrawal on my statement?", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "When does the money get transferred to my account", "Are there ways to transfer money into my account?", "Can I reset the passcode?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "Can I tell if my top off didn't work? It doesn't seem to have.", "Can I deposit a check?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Can I get a Visa or Mastercard?", "What do I do when my card is about to expire?", "What places can I use my card?", "Where in the app can I find my PIN?", "How do I activate my card to start using it?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "What steps do I need to take to change my card PIN?", "My top up is still pending", "I need to deposit money to my account", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "My PIN has been blocked, what should I do?", "How can I unblock my PIN?", "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?", "So my top-up failed, could you tell me why?", "Where do I change my PIN?", "If my salary is in GBP, do I need to do something?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "What are the steps for depositing cash into my account?", "In the app, how can I make it show the new card that arrived?", "Please explain why my top-up didn't go through.", "What do I do if my card is not working?", "Where do I go to change GBP?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "My card is about to expire, what do I do?", "Can someone assist me with activating my card?", "How long does it take for a top up to be approved?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "Do I get a mastercard and visa?", "Can I exchange currencies with this app?", "I just replaced my phone but how do I use my card information?", "What do I need to do to transfer my paycheck to my account?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "How do I send my account money through transfer?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "How do I get the passcode reset?", "What age do I have to be?", "I need help resetting my passcode to access my app.", "How do I activate my card, so that I can start using it?", "How can I trade currencies with this app?", "What do I do if the ATM took my card?", "Can I use check to deposit?", "Where do I go to reset the passcode?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Why is my app showing me taking money that I did not take out?", "What do I do if I can't access my passcode?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "What should I do if I think there are unauthorized transactions?", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "Verifying the top-up seems like a hassle.", "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "What do i need to verify my id?", "How do I reset the passcode?", "What do I need to do to verify my funds?", "Can I transfer money to my account with the app?", "How do I add the card I just received to show up in the app?", "Where can I activate my card?", "How do I set up my card PIN?", "If I was mugged and lost everything, how do I access my account and app?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "How do I make my PIN work again?", "How do I update my PIN to a new number?", "How do I add my new card to the app?", "Can I put my found card back into the app on my phone?", "Can I order a new card with the app?", "Why do the top-ups need to be verified?", "How do you check my identity?", "Can I have my card activated?", "What should I do if I forgot my passcode?", "I need to change my data.", "I tried to top up, but the funds show up as pending. I thought it was instant?", "My phone is lost. What do I do to prevent someone from using the app?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "What would II do if I wanted to activate my new card", "do i need a pin", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "How do I reverse a transaction on my account?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "How can I go about resetting my passcode?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "Can you help with a transfer to an account", "How can I put more money into my account?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "What do I need to do to change my PIN?", "How can I reset my darned PIN number?", "Can I activate my card?" ]

[ "My google top-up pay is not going through", "Can I use my Apple Watch to pay for gas?", "Help me please, My Apple Pay American Express top up does not work.", "How can I get my Google pay top up to work?", "Is it possible to top up with Google Pay?", "Why can't I use my American Express with Apple Pay to top up my account?", "Am I able to do top-ups with Google Pay?", "I want to top up my account. Can I do it with Google Pay?", "I can't top up my account using my American Express with Apple Pay.", "Can I use my American Express card with Apple Pay?", "My American express works with my apple pay, why is top up not working?", "My top-up for Google Pay isn't working", "Is it possible for me to top up with Google Pay?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Can I top-up via Apple Pay?", "top up for my american express card is not working" ]

[ "In the app, where do I find my card PIN?", "I am waiting for a payment to go through.", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "I have a duplicate payment on my account", "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "How do I use contactless pay?", "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?", "what is source of my money", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "app malfunctioning, does not know its me", "Something is wrong with my passcode", "I tried to top off using the card, but the money just disappeared?", "Who is giving me my money?", "Please help me to know the status of my card payment as its pending since a while.", "I used my card to top up but it's saying it is still pending. What does this mean?", "Make me understand why I am charged an extra fee when I use the ATM.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "How do I get this damn virtual card to work?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "What is this $1 charge on my account?", "why is there a fee for a payment on my card?", "If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Can I exchange currencies with this app?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Can I space out how often money is transferred along my travels?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Is the 1 pound charge I can see an error or an incorrect entry?", "I received the wrong amount of cash from the ATM. Can you help?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "There is random cash in my account.", "Why won't my card work.", "A payment in my account was made by someone I don't know", "My card is almost expired. How fast will I get a new one and what is the cost?", "Can I receive payment in another currency?", "When will my card payment be done pending?", "How come I can see an extra charge for my transfer?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "When will my funds transfer?", "What forms of payment do you accept?", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Am I going to be charged for receiving money?", "What do I do if I've been charged twice for the same transaction?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "What is a pending payment?", "My card isn't working", "Card has been received, how will it show up on the app?", "I see an unauthorized withdraw.", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "I have an unauthorized transaction on my statement", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I didn't make these transactions. Is someone else using my card?", "What happens if a merchant doesn't accept a payment?", "How long will it take for my cash withdrawal to no longer show as pending?", "How can I check for an unsupported merchant for my transfer request?", "What payment methods are used to top up?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "A duplicated payment was made for something.", "Where do I find the verification code for the card I'm topping up?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "when does my balance update for a transfer", "Why has my card payment been declined?", "Can you unblock my pin after too many wrong pin attempts?", "What's taking so long for this payment to go through?", "I don't recognize the direct debit payment from the app.", "There is a payment with my card which i definitely did not make by me .Never seen that it before.", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "The cheque I sent a few days ago has not been deposited yet, what is the hold up?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "Exchange rate for my card payment is wrong", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "I an not sure but it looks as if a card payment I made was cancelled.", "My card has been found. Is there any way for me to put it back into the app?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "Where is my card?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "The exchange rate for my card payment doesn't seem right.", "What do I do if my disposable virtual card doesn't work?", "Why isn't my top up showing? Was the money reversed?", "Can you tell me about why the account I have was charged an extra 1$", "What is this card payment, I do not recognize it.", "When traveling, is it possible for it to add money at specific time intervals?", "What should I do if I think there are unauthorized transactions?", "top up by my card is that possible?", "How does your app transfer the money", "Why do I see extra charges for withdrawing my money?", "I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?", "This debit is not my transcation. How do I get my money out back?", "My card arrived but I need to make it work in the app, how do I do that?", "What is this extra fee that I got when I used my card to pay?", "The transactions showing up are strange, I think my card was used without me knowing.", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "My card doesn't seem to work anymore", "Why is my last cheque deposit taking so long?", "Why is my card not working?", "Is there an issue with my card payment as it has not gone through.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Did a card payment that I made get cancelled?", "I have a transaction showing up multiple times.", "The payment I made with my card is not showing up.", "How do I exchange currencies using this app?", "Why do I see an extra €1 charge on my statement?", "Can you please explain to me why there is an extra €1 fee in my statement?", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "I don't know why my card payment did not work", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "What should I do if I think someone is using my card without my permission?", "Where can I use my card to pay?" ]

[ "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Can an apple watch be used to tup-up?", "My American Express is in my Apple Pay and the top up is failing, why?", "Can I use google pay to top up?", "why top up is not working even if I got my American Express in Apple Bay?", "need help with google pay top up", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Does Apple Pay give the option to top up?", "i received my American Express in Apple pay, why is top up not working?", "Why isn't my google pay top up working?", "how do i add money with my apple watch", "Can you show me how to top up with Google play?", "Can Google Pay be used for top up, please help?", "How to activate Google Pay for top up?", "is apple pay eligible for top up" ]

[ "I want to transfer money. How do I do that for my account?", "Why has my top-up been returned to my account?", "I found my old card. Can I link it back into the app?", "Would it be possible to open up an account for children?", "Please assist me with activation.", "Do you charge for transfers?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Can I revive a physical card.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I would like to transfer money into my account.", "I found my card, am I able to put it back into the app?", "help me with my transfer", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Can I put my old card back in the app?", "Will I be charged for adding money by transfer?", "Why would the app revert my payment?", "What is the procedure to transfer money to my account?", "Does it cost me to add cash?", "Would reinstalling the app solve the problem?", "Is it possible to cancel my transfer?", "Can I put my found card back into the app on my phone?", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "Can I use any card and currency?", "Is it possible to cancel a transaction?", "Can you assist me in acquiring a virtual card?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Please explain to me the circumstances in which my card payment would be reverted?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "Why did my top-up not go through?", "Is there a way to get a virtual card?", "Can I have a mastercard?", "Does your system support multiple currency.", "Why does my top-up get cancelled?", "Can I get a new card?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "How long should it take for my top-up to finish? I've been waiting a while.", "I want to exchange USD and GBP with the app", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I have an unusual payment in my statement", "There is a debit paymet that I don't recognize.", "I have a duplicate charge", "Can I change my information?", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "Is there a way to transfer funds directly from my card?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "I just transferred some money into my account and do not see it updated yet, can you assist?", "How do I know which payments I make will have additional fees? Where can I find this information online?", "How many top-ups am I allowed to do?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Can I get a Visa card?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "How can my friend send me money?", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Can I pay with my card anywhere?", "I want to transfer money with my credit card.", "My card payment might have been reverted.", "is there a way to change name?", "My card payment doesn't work.", "How do I use the app to exchange currencies?", "I want to transfer money into my account", "Why did my credit card get declined for top up?", "I need to know why a money transfer is available.", "What is a pending payment?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "How do I re-add a card to the app?", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I tried to top up. Why was it denied?", "Can you check if my money has reached my account since it is not showing up yet?", "Do I need to add my salary?", "The app reverted my action when I topped up.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "Assist me please with card activation.", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "There is a card payment I'm not familiar with.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "There is a suspicious direct debit payment.", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "How can I transfer money to a beneficiary?", "Where can the card be used?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Do I have a Visa card as an option?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Why won't my top up go through?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Can you explain to me why a top-up would still be pending?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "I CAN NOT FIND THE TOP-UP VERIFICATION CODE.", "Could you send me and up date on the arrival of my card?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "Where in the app do I go to make my new card show up?", "How do I active this card?", "How do I send my account money through transfer?", "I tried to top up using my card, but now the money just disappeared!", "My card payment has not been withdrawn from my account", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "I was wondering, Can I get my pay in another currency?", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "Can a card stop working?", "How do I withdraw money?", "The top-up verification code is not visible.", "Is it possible to edit my personal details on the app?", "Is there a way to obtain a virtual card?", "Can I use a bank transfer to add money to my account?", "Why do you need code verification for my top up?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me." ]

[ "My top up is not working in Apple Pay.", "Are top-ups allowed using Apple Pay?", "Google Pay won't let me top up.", "What do I do if my Google pay top up isn't working?", "Top up is not working even though I have my AMEX in apple pay.", "Can I top-up my google pay?", "do i have to setup apple pay to use it", "Can I use my Apple Watch to to top up?", "Can I top up using my apple watch?", "Apple watch top up help, please?", "Will be Apple Watch be able to let me top up?", "What currencies does google pay top up accept?", "If I want to top up, can I use Apple Pay?", "Unable to use my American Express with Apple Pay to top up my account", "How do I top up? Can I use my apple watch?", "top up google pay, is it possible?" ]

[ "How do I create a disposable virtual card?", "My PIN is unlocked, what do I do?", "I see cash in my app but I did not get it.", "I want to do a cash top-up", "How do I select a Mastercard instead of a Visa?", "what currencies can i use to add money to my account", "My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "Can i change my PIN at the ATM?", "How do I replace a stolen card?", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "Which card would I get, Visa or Mastercard?", "Can I choose whether I receive a Visa or a Mastercard card?", "How would I top up with a cheque?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I would like a Visa card.", "Can this app take my salary?", "Are there any restrictions to where I can use my card?", "How do I reverse a transaction on my account?", "Do you offer Visa or Mastercard?", "How long will it take for my money to be deposited?", "I'd like to use my American Express to place money into my account.", "When I tried to pay in a store my card din't work", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "What do you need for the identity verification", "When can I expect to receive my new card?", "A direct debit payment I didn't do shows in my app", "Can you tell me what i steps i should take since my card was stolen?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "What do i need to verify my id?", "Do I get to choose between Visa and Mastercard?", "Why has my card payment not yet been applied to my account?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "Are you able to guide me to my card's location?", "Can I put my old card back into the system? I just found it/", "Where do I go to reset the passcode?", "Do you only use Visa or do you have Mastercard too?", "I am trying to exchange AUD for GBP, how do I do that?", "I need help getting the virtual card to work.", "Can you tell me how to change my PIN?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I'm using the app and I noticed a payment that I didn't make.", "What do I need to do to perform identity checks?", "If I don't have much money in the account can I auto top-up?", "I am having issues using contactless payments, could my card be damaged?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "How can I configure what currency my salary is in if it's in GBP?", "How can I change the currency I'm exchanging from AUD to GBP?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "My card payment has failed.", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "will you be able to activate my card", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Where should I withdraw money from?", "My disposable card seems not to be working am I doing something wrong?", "Which ATMs am I allowed to get money from?", "The app won't let me transfer money to a beneficiary", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "I need to exchange my GBP to AUD, how would I do this?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "What do I do if I can't get my card out of the ATM?", "What are the steps to verify my identity?", "What is the way to go about getting a virtual card?", "I would like to activate my card to use now, can you help me?", "There has been a payment in the App that has not be done by me.", "What can I do to track the card you sent me?", "I have my card, when whill my PIN be available?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "How do I reset my passcode?", "How can I sign up for a virtual card?", "I would like to add money to my account through my American Express.", "Can I specify a day for my card to be delivered?", "How do I get a spare card?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Do I have to pay extra if I use an international card to top up my account?", "What do I need to do to verify my identity?", "Can I use this app to change dollars into euros?", "My card wont work at an ATM", "Can I get a physical card for free, or is there a charge?", "Can I use this app to exchange currencies?", "Can you tell me how to locate my PIN?", "Why would the app revert my payment?", "How do I order a virtual card?", "When should I expect to receive my card?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "How do I authenticate my top-up?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "how do i change name?", "How long does it take for money to transfer?", "Help me get the virtual card working.", "How do I order a new card when my old one is ready to expire?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "What credit cards are supported?", "What steps do I need to take to exchange currencies?", "My card doesn't work. I can't get cash out at an ATM", "How do i cancel a charge?", "I do not need GBP, I need AUD, how do I convert it?", "What cards do you accept to top up my account?", "Show me where to order my card.", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Are there specific ATM's that I can draw money from?", "When do I get my PIN?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "i would like to top up with check", "I notice there's a pending payment on my card.", "what is this charge on my card?", "Please, how do I order a card?", "How can I receive a virtual card?" ]

[ "I would like to use top-up with my Apple Pay.", "My top up is not working in Apple Pay.", "I got my American Express in Apple Pay, why is top up not working?", "is apple pay a top up service?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Top up on my Google Pay isn't working.", "If I want to top up, can I use Apple Pay?", "Can I top-up via Apple Pay?", "Am I able to top up with Apple Pay?", "top up google pay, is it possible?", "How can I set up Google Pay on my device?", "top up for my american express card is not working", "Can apple pay handle top up exchanges?", "What are the steps needed to top up with Apple Pay?", "My American Express is in my Apple Pay and the top up is failing, why?" ]

[ "How can I get my card to work?", "Is there currency exchange on this app?", "Why is the app showing a still pending message on a withdraw that has already been done?", "What reasons would a topup fail?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "How can I get a virtual card for a one-time transaction?", "Can I order a card?", "I get paid in GBP. Should I configure this and if so, where?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Can you tell me why my top up was reverted?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Is it possible for a friend to personally send me a payment?", "Help me transfer money to my credit card.", "Can I use a bank transfer to add money to my account?", "How to exchange my currency", "Can I see my available money?", "I want to transfer money. How do I do that for my account?", "Is there a way I can get a Visa card?", "Are there any charges for receiving money?", "My new card isn't in my app, how do I get it in there?", "Can i cancel a charge?", "Which part of the app do I order virtual cards from?", "Tell my why my top-up is pending.", "Was my top up reversed?", "Can my account be topped up by my friends?", "Am I able to use my American Express to add money to my account balance?", "I'm not sure why my top up request was denied", "How do I transfer funds if I am paid in GBP?", "At what ATMS am I able to use the card?", "Does this app exchange currencies?", "How do i activate my card", "Do you accept SWIFT transfers?", "My top-up was rejected", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Are there specific ATM's I can use with this card?", "How do I avoid getting charged a fee on my card?", "I use GBP for my salary deposits. Must I set this up somewhere?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "Is there a reason my top-up has been cancelled?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I was checking my statement and my top-up has been reverted", "Can I have a Visa card?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "If my card payment isn't working what do I do?", "Can I activate my card?", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "Explain why my top up has been reverted please.", "I am seeing in the App a diret debit that its not mine", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Hoe do i use my credit card to transfer money?", "Can I have a mastercard?", "I want to deposit funds, what payments are accepted?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "How do I link my card", "If I have a credit card with you how I get set up to link to it?", "How do I withdraw money?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "My payment was reverted by the app", "Do you process SWIFT transfers?", "when does my balance update for a transfer", "What ATM machines allow this card?", "Are SWIFT transfers supported?", "places i can use the card", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "I see a direct debit payment on my app that I did not do", "Are visa and mastercard accepted", "What currencies can be exchanged in the app?", "How do I reverse a transaction on my account?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I think my top up may have been reverted, what do I do?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "How to receive the actual card", "What's taking my top-up so long?", "My top up did not complete.", "Can I add money to my account with cash?", "Is there any limit to the amount I can add to a card at a time?", "How can I transfer money using my credit card?", "Can you check if my money has reached my account since it is not showing up yet?", "Some cash I didn't get shows in my app", "Do you have any card fees if I want to add money using an international card?", "Why is there a direct debit payment on my app that is not from me?", "Can my account be topped-up by friends of mine.", "I am seeing inside the App a some cash withdrawal that is not mine", "Can I use my card at an ATM?", "Is there a charge for getting cash?", "Can I have my card activated?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "How can I edit my personal details in the app?", "Why do the top-ups need to be verified?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I need to add money to my account. Can I do so via bank transfer?", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "what cards can i use to add money to my account", "Is there a fee for transferring money", "Would I be able to use SWIFT transfers?", "How long does my top up pending last?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "How do I do a successful transfer to an account?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "How do I check my security settings to allow contactless pay?", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "If I want to add funds to the account using American Express, how do I do that?", "Do you have charges now when you pay with a card?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "How do I go about transferring money using my credit card?", "is my card PIN saved in the app", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees." ]

[ "Can you please assist me in Apple Pay, in getting Top Up to work?", "I want to top up from my Apple Watch, can I?", "Can you explain why my Google Pay Top isn't working?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can I add funds directly from my Apple Watch?", "top up google pay, is it possible?", "Can I use American express with apple pay? Why does it make my top up not work?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Why isn't my top up working using my saved American Express in ApplePay?", "Am I able to top up with Apple Pay?", "Can I use my apple watch to top up?", "Can I deposit money using Apple Pay?", "What do I do if my Google pay top up isn't working?", "Can I use my Apple watch to fill my gas tank?", "Are top-ups allowed using Apple Pay?", "How can I top-ff my account using my Apple Watch?" ]

[ "Help me please, I need to top up cash.", "i need to expedite my card", "I'd like to know why my top-up was canceled please.", "Are there charges for topping up US cards?", "My transfer isn't in", "I did a transfer to my account but it doesn't show up", "Can I use this card at an ATM?", "Why was my top up cancelled?", "I want to do a cash top-up", "Since my card is about to expire, what do I do to get a new one?", "Why has my card payment been reversed?", "Is American Express accepted?", "My top-up is taking a while to process!", "My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?", "How long will my top-up be pending?", "I need to move money to another beneficiary. Why is it not working?", "What do I do if the ATM ate my card?", "Do you have a limit to top ups?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "How do I get the contactless feature to work for my card?", "Are cheques accepted for a top up?", "found card, how to put it back in app", "My top up is still pending", "Who can top up my accounts?", "Where's my card PIN?", "Why can't I top up by cheque?", "I want my card I just received to show up in the app. How do I do that?", "I think my card is lost. What do I do?", "My card still hasn't been delivered", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "Where to check top ups pending?", "How can I make my card show up in the app?", "My card is about to expire. What do I need to do?", "How can I fix my card, it got declined twice.", "Can you help me activate my card", "I was checking my statement and my top-up has been reverted", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Is there a limit on how much I can top up?", "An ATM machine didn't give me back my card.", "I sent a payment but now it's not showing up.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "I froze my account, but how do I order a replacement card?", "Tell me how to verify a top up.", "Where are my funds? I topped off my car but it didn't seem to complete.", "How much does top up fees cost?", "My PIN is not working, can you help?", "My card rejected a cash withdrawal. Why?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "What's the reason my new card hasn't come?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Why won't my transfer go through?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "How do I get my card back after the ATM swallowed it.", "How do I use a cheque to top up?", "How can I get my physical card to work?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "My cash withdrawal isnt showing on my account", "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "Where do I activate my card?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Can I use my card at an ATM?", "My card payment wasn't accepted.", "When will my top up be approved?", "I cannot use my card.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Why am I unable to withdrawal cash?", "My new card has not been delivered to my home yet. What is going on?", "Where's the button to top up with a cheque?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "I found the card I thought I lost this morning. Can I reactivate this card?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "I can't get cash from the ATM!", "Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.", "Is there a maximum for top-ups?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "I need to order a new card.", "Why isn't the transfer on my account showing up?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Why can't I get cash from the ATM?", "I topped up but the app declined it", "What is the limit to a top-up?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "My card is about to expire. How do I get a new one?", "How do I sign up for a card if I'm in America?", "Is there a fee for topping up by charge card?", "Do top-ups have limits?", "I had a problem with my card payment, can you help?", "Is there a top-up limit that I have to stay under during a given period of time?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "My ATM transaction was unsuccessful.", "I can't find any option to top up with a cheque?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "Can I top up for free using a European card?", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "I couldn't complete card activation.", "I cant transfer money into my account", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Tell me if there is a top-up limit.", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "Is it possible to verify a top up?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "Does it cost anything to transfer money for a top-up?", "My card's expiration is approaching, how do I replace it.", "I wasn't able to withdraw money at an ATM", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Why did my top-up not get approved this time?", "What do I need to do in order to get a new card?", "How to receive the actual card", "what do I need to do if the ATM kept my card?", "Does the top-up need verified?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "How can I top up my account by bank transfer?", "What is needed to activate my card?" ]

[ "Why isn't my top up working using my saved American Express in ApplePay?", "How can I set up Google Pay on my device?", "Can an apple watch be used to tup-up?", "Am I able to Top Up with Apply Pay?", "Can I use my apple watch to top up?", "i received my American Express in Apple pay, why is top up not working?", "I don't know how to top up my Google pay.", "I want to top up my account. Can I do it with Google Pay?", "Does my top up and apple pay work together?", "Is it possible for me to top up with Google Pay?", "My top-up for Google Pay isn't working", "Does Apple Pay give the option to top up?", "Can I top up my account with Google Pay?", "Can I use Apple Pay to top up?", "Can you assist on apple watch top ups?", "I want to top up from my Apple Watch, can I?" ]

[ "Is there a way to make my old card usable with the app?", "My card has been found. Is there any way for me to put it back into the app?", "Is there a reason my top-up has not gone through?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "How can I exchange currencies using your app?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Can I use app to freeze account and dispute fraud?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Can I link your physical card", "I want to add money automatically when I travel.", "what steps do i do to get a real card", "Which fiat currencies can I use through this app?", "I found my card in my jacket this morning, so can I reactivate it?", "How to receive transfers from my employer when I get paid in GBP?", "Hello! I need to order a disposable virtual card. Where can I do that at?", "I want to deposit funds, what payments are accepted?", "I need to cancel a transaction.", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "There is a payment in the App that is not mine.", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "Is there a trick to get the disposable virtual card to work?", "I want a card. What is the procedure?", "How do you verify an identity?", "Is there a limit to auto top?", "Is it possible to exchange USD and GBP on the app?", "How do I use my new card?", "How do I order a new card before It expires?", "How do I reverse a transaction on my account?", "I might need to exchange between USD and GBP, is this possible with your app?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Where can I get my card at?", "Help my verify my id.", "I use GBP for my salary deposits. Must I set this up somewhere?", "I need to update my info.", "Is there a reason my top up hasn't gone through", "Can I use app to freeze my card and dispute fraud?", "Could you explain why my top-up has gone through yet?", "Are there any sort of fees involved for top of transfers?", "what are the locations i can withdraw money", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "how do I ask for a physical card?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Help me order my card.", "How do I get selected for a visa card?", "How do I get a virtual card on my device?", "show me how to transfer to my account", "How do I see my updated balance after I make a cheque or cash deposit?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "How can someone add money to my account?", "How do I cancel a transaction?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "I'm not certain my top-up went through yet.", "What to do if my card is about to expire?", "how to change name on account", "For what reason did my top-up fail?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "tell me how I can order my card.", "Can I use this app to exchange between dollars and pounds?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "What is the process for using my credit card to transfer money?", "I just topped up, and the app denied it.", "I did a payment but the app reverted it", "For the identity verification, what do you need?", "Will you charge me more if I top up with an international card?", "When can I use money sent to my account?", "I need to verify my funds.", "How do I link my new card?", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "How do I order a virtual card?", "What steps do I take to verify my identity?", "Is there a way my new card can be renewed?", "How do I add a new card?", "How can I get a new card ASAP to replace an old, soon to expire one?", "How can I add a new card?", "What can I do to make my physical card work?", "Why was my top-up unsuccessful?", "I need to get a card, how do I do that?", "do i have to talk to someone to close an account or can i in the app", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Contactless payments need to be enabled for my card.", "How can my boss pay me directly to the card?", "How do I get a new expiration date?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "What do I need to do to cancel a transaction?", "What does it mean if my top-up has not gone through?", "How do I transfer money into my account?", "What caused my top up to be reverted?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Can I get a physical card through this app?", "Do I get Visa or Mastercard?", "I do not recognize a direct debit payment that I see on my app", "Where do I go to fill out the identity form?", "THere is some cash that is showing up on my app.", "Why would my top up be reverted?", "Under what condition will my payment revert?", "How do I get a spare card?", "Why didn`t my topup go through?", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "What do I need for the identity verification?", "What reasons would a topup fail?", "What is the procedure for depositing a virtual card", "What are the steps to getting a virtual card?", "found card, how to put it back in app", "How can I receive money from someone?", "Where will I get my card?", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "this verifying the top up is annoying", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "who do I talk to, to cancel a transfer?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "What are the steps for my friend to send me money?", "When are you going to transfer the money?", "Can it add money automatically while travelling", "How do I request a disposable virtual card?", "Will you assess me more fees if I top up with an international card?", "My account is new why can I not top up", "Where do I link the new card?" ]

[ "I got my American Express in Apple Pay, why is top up not working?", "Can I pay for my gas using my Apple watch?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "How to activate Google Pay for top up?", "How do I top up? Can I use my apple watch?", "How do I use the top up app with my apple watch?", "How can I top up using google pay?", "can I top up an apple pay?", "Why is top up not working if I use my American express with my apple pay?", "Am I able to do top-ups with Google Pay?", "Why isn't my google top-up pay working?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "what can I do if I got my American Express in Apple Bay but top up is not working?", "how do I get top up to work for my card", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?" ]

[ "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "Why do I have to verify the top-up?", "My payment has been declined several times. Can you help me?", "Where can I located the auto-top up option?", "If there isn't much money left over, will it top-up automatically?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I transferred money but the recipient says it has not arrived. Why would this be?", "I am having trouble with the app recognizing me.", "Help! I can't find my card.", "Cash deposit to my account but it has not appeared.", "How long does it take for a top-up?", "My card did not work at store.", "What is the max I can top up?", "Why won't my card accept any transactions?", "I just checked my account on the App and there is a payment on there that I did not make.", "Why is my identity not being verified?", "How can I top up my account and which currency can I use?", "Why does my payment appear as pending?", "There was a canceled payment for my card.", "How can I find the top-up verification code?", "What is taking so long with my top up?", "What are the fees for top ups?", "Why isn't my balance updating after depositing cheques and cash.", "I made a cash deposit to my account but it is not there", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "did not receive correct cash upon withdrawal", "I didn't receive the correct amount of cash", "Need a new passcode.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "My top-up has been cancelled.", "Contactless isn't working for me", "What does it mean when it says that I have a payment that is pending?", "I tried using my card at multiple vendors and now it's not working.", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Why didn't my transfer complete?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "What should I do if I see a payment I didn't make?", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "How long do I need to wait til my top up isn't pending?", "Is there a top up limit for my account?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "How do I go about verifying the top-up card?", "Where do I find how to top off with a check?", "The top-up verification code is missing", "Why has my top-up been returned to my account?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "Why is my transfer not showing", "What are ways to test why my card might not be working?", "My PIN can't access my card, can you help?.", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "My top-up was reverted, why did this happen?", "i dont recognize a charge on my card", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "There is a payment that I made that hasn't gone through yet.", "I am seeing in the App a diret debit that its not mine", "Why is my top up for my new account not instant", "I think my card is broke?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "How do I enable contactless pay?", "What methods can I use to top up my account?", "I made a payment and it appears it is showing twice", "there is a debit i dont recognize", "Why did my transfer not go through?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I need a new card.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "Why has my card payment been declined?", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "I tried transferring to an account but it didn't go through. What happened?", "Is my card broken?", "i tried to make a transfer to a beneficiary and it didn't go through", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "What apps can I use to top up my account?", "My top-up was rejected", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.", "why didnt a transfer to my account process", "How do I check my security settings to allow contactless pay?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "I haven't received money from a transfer?", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "My app is showing a cash balance that I did not receive.", "What physical locations can I use cash to top up?", "Why is my beneficiary not being allowed to get payment services?", "Do you know if my top-up has been cancelled?", "Can i top up by card?", "Is there anyway to use a cheque to top up?", "Do you support top ups?", "Why was my top-up declined?", "I do not recognise this card payment.", "My cash transaction isn't showing on my receipt", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Can you explain why my payment is still pending?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I can't find my password", "There is a payment that is not mine.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "There is a missing transfer on my account", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "My top-up has not posted.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "It looks like my card payment might have been reverted.", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "My friend deposited $100 into my account, but it is not showing up!", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "My account is new why can I not top up" ]

[ "How can I get my Google pay top up to work?", "google pay top up did not work", "How do i top up my google pay?", "Is it possible to use Apple Pay to put money in my account?", "Is topping up with Apple Pay possible?", "Unable to use my American Express with Apple Pay to top up my account", "How do I top up? Can I use my apple watch?", "Can I deposit money using Apple Pay?", "Why is top up not working if I use my American express with my apple pay?", "Can apple pay handle top up exchanges?", "Am I able to Top Up with Apply Pay?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Can you assist on apple watch top ups?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Can I use google play as my primary app to Top up?", "Google play top up help?" ]

[ "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "Can I get information on topping up?", "Where can I find the auto-top up feature?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I was getting cash and can't get my card back.", "An overseas cash transfer did not work correctly", "Should i reinstall the payment app?", "Can a card stop working?", "Help me with my contactless which isn't working.", "Why hasn't payment gone through yet?", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "I am having trouble verifying my identity.", "Why hasn't the app verified my identity?", "My account transfer was not cleared.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "The activation process did not work, please help?", "Can you explain to me why a top-up would still be pending?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "In my app, a direct debit payment that I didn't do shows up.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Balance hasn't been updated following a bank transfer", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I am having trouble to verify my identity", "My card is just not working at this time.", "When will my payment go through?", "The app is showing a direct debit transaction that I did not perform", "I transferred some money but it hasn't arrived.", "Is there a way to set up an auto top-up?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "I tried to use my debit card, but the payment did not work.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "the conversion value for my card payments is incorrect.", "I made a card payment and a fee is showing up?", "How long does my top up pending last?", "I can't recognise this Direct Debit payment.", "What do I do if my disposable virtual card doesn't work?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "Why would I have a pending payment?", "My recipient hasn't received the money", "If there isn't much money left over, will it top-up automatically?", "Why didn't I receive the right amount of cash?", "I recently transferred money to my account when will it show up?", "I tried to make a transfer and it didn't work.", "I am seeing inside the App a some cash withdrawal that is not mine", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Why hasn't my top-up finished pending yet?", "Where is my top-up generated from?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "My top-up was reverted by the app.", "What does it mean when a payment is pending?", "Help, I don't see my money i just added.", "Why am I not able to withdraw cash from this ATM?", "i cannot get virtual card to work", "For some reason my contactless won't work for me.", "Why did my transfer not go through?", "My top up says it is still pending", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "I see a duplicate payment.", "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.", "I cannot find my credit card.", "I put money in my account a week ago but its still not there?? What happened to my money?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "The refund has not appeared in my account", "I think a card payment I made was cancelled, can you check?", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "I placed a cash deposit in my account but I can't see it yet.", "Why can't I complete my transfer?", "how do I top up my money automatically", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "Some of my card payments look different than where I purchased products from. Why is that?", "I wasn't able to withdraw money at an ATM", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Why am I unable to withdraw my money through this card?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "My topping up didn't go through.", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "My cash deposit isn't in my account. What happened?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "What do I do to Top up my card?", "Do you know why my card payment is declined?", "Why can't I complete the transfer?", "My refund isn't showing up on my statement.", "Is there an amount limit to my top-up?", "I am not recognizing a debit payment from my account.", "I need to move money to another beneficiary. Why is it not working?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "There is a direct debit set up that was not authorized by me.", "How do I top-up automatically?", "I requested a refund but am unable to see it in my account. Why is that?", "Where can I see the source of my money?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "I transferred money and it didn't get there.", "I made an online purchase and the order has not shown up. Give me my money back.", "My card wont work at an ATM", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "Is there a top-up feature, if there isn't a lot of money left?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "I see an unfamiliar Direct Debit payment.", "Is the ATM broken? I can't get cash from it.", "I can't find my password", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "It didnt work when I tried to pay contactless at the bus today. Why?", "Why hasn't my account updated to reflect my current balance?", "Help me. The passcode doesn't work.", "What options do I have in regards to payment?", "There is a missing transfer on my account", "In my app, a direct debit payment I didn't do shows in my app", "I cannot view the refunded amount in my account.", "why did the app refuse to make an approved payment", "A withdrawal is showing that I don't recognize", "Can you provide a reason as to why my transfer did not work?", "There is a strange payment on my card and I don't know what to do.", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "I tried to deposit a cheque into my account and it is not letting me." ]

[ "Can I use the apple watch to make a top-up?", "Is top-up possible with Apple Pay?", "How do I get the Top Up feature on my apple watch working?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I would like to use top-up with my Apple Pay.", "Does Google Play have an app to Top up?", "Google Pay isn't working. What is wrong?", "is apple pay costly?", "how do i set up my apple pay watch to connect to my account", "Can I use my Apple Watch to to top up?", "Google pay top up not working.", "Can I use google play as my primary app to Top up?", "I can't see my Google Pay top up. Is it not working correctly?", "Am I able to do top-ups with Google Pay?", "Can you explain why my Google Pay Top isn't working?" ]

[ "My friends want to top up my account", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Will I need a new card or can I put my old card back into the app?", "How can I edit my personal details in the app?", "I can't get money out of the ATM", "Why hasn't my payment shown up yet?", "Why did my top-up not go through?", "How do I reset my PIN, I can't seem to use my card?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Why is a money transfer not showing?", "I am looking to get a Visa credit card, what must I do to achieve this?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "Why won't my virtual card work?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "What steps do I need to take for the identity checking process?", "The card payment didn't work", "Can I have my card activated?", "I've obtained the card, how do I enable it on the app?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "How can I get a virtual card for a one-time transaction?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "How long will my top-up stay pending?", "I want to activate the card.", "Where on the website do I go to link my card?", "How do I exchange currencies with this", "What do I need for the identity check?", "There's a payment in the app I don't recognize.", "What are ways to test why my card might not be working?", "I need assistance to activate the card on my account.", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Tell me if there is a limit to top-up.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "My card is no longer lost. How do I enter it back into the app?", "I need to transfer funds into my account. How can I do this?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "Card has been received, how will it show up on the app?", "how to get card pin?", "What's the process for topping up by card?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Why doesn't my disposable virtual card work?", "Can I exchange currencies usign this app?", "How to edit personal details?", "I need to know the process to transfer money into my account.", "Where am I able to use the card?", "I want to top up my account by a bank transfer, but will I be charged?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I am having trouble finding the top-up card verification code.", "Can you tell me why my transfer is failing and help resolve?", "How do I add a new card?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Tell me how to go about activating my new card?", "Do I get charged for a top up from a European bank?", "How can I lookup the source for my available money?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I am waiting for a payment to go through.", "is there a limit for top up?", "What steps do I have to go through in order to activate my new card?", "I could not get the top-up to go through", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "There is a strange payment on my card and I don't know what to do.", "I'm using the app and I noticed a payment that I didn't make.", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "What do I do to activate my new card?", "My top up hasn't gone through", "Is there a way to top-up when it reaches a certain balance?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "My actual card isn't working.", "Can you tell me where to find my top-up verification code?", "Can it automatically top-up money if there isn't much left?", "My app shows a payment I didn't make", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Why can't I top up with a cheque?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "Do you have any limit on the auto top-up?", "I can't see my top up in my wallet!", "Can you check if my money has reached my account since it is not showing up yet?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Can I use check to deposit?", "Why can't I see my topup in my wallet anymore?", "How do I go through the identity checks?", "I really need money from my card today, but my card is getting declined. Please help!!", "What is the limit to top-up?", "How much do I have to pay if I want to transfer money?", "I cannot locate the verification code for my top-up card. Please help me.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "I tried transferring to an account but it won't let me.", "What do I need to do to correct this failed transfer?", "How do I go about getting an actual card?", "Why has my card payment not yet been applied to my account?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "What systems do you have in place for my security when using my card for everyday purchases?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Can my friends top up my account?", "What is the process for transferring money into my account?", "I want to top my account by using a bank transfer. How would that work?", "How is my money transferred to the account", "How do I make my PIN work again?", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "Is there a top-up fee if you add money in USD?", "Does topping up my card have a fee?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "How can I configure what currency my salary is in if it's in GBP?", "What types of top-up methods do you accept?", "It looks like my top up didn't work. Why?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "I recently transferred money to my account when will it show up?" ]

[ "Can I use my American Express card with Apple Pay?", "Can you help me get Top Up to work in the Apple Pay function?", "How do I get Top Up to work in Apple Pay?", "Can I use my Apple Watch to to top up?", "How do I top up using my Apple Watch?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Am I able to Top Up with Apply Pay?", "Is it possible to use my apple watch for topping up?", "I want to top up with my Apple Watch.", "Could google pay and top up be together?", "Will be Apple Watch be able to let me top up?", "Can I pay for my gas using my Apple watch?", "Why can't I use my American Express with Apple Pay to top up my account?", "Can I use my American Express stored in Apple Pay to top up?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Why can't I get my top up to work in Apple Pay?" ]

[ "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "The NFC payment wouldn't work on the bus today. Help?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "dont understand why transfer failed", "Why has my card payment been cancelled?", "What, if any, is the limit for auto top-up?", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "My cash withdrawal isnt showing on my account", "Top up my card please, which y'all support?", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "Why am I unable to withdraw money even though in the past I've done it just fine?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "What are the rules for a top-up?", "When will my top-up be completed?", "Please help me regarding a direct debit in the app that I don't recognize.", "My top-up is taking a while to process!", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "My PIN is not working, can you help?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "I made a payment that is not yet complete.", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "Isn't my top-up supposed to mean its complete?", "why do i need to verify the top up?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "My top up was reverted. Can you help?", "Can you show me how to verify the top-up card?", "why can't my beneficiary make transactions?", "Why was my Payment declined", "The app will not let me into my account.", "My credit card did not go through. Can you see if it has insufficient funds?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "The ATM won't let me take out cash", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Am I charged if I make a top-up?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "What form of payments can I use for topping up?", "There is a direct debit set up that was not authorized by me.", "I am unable to transfer money. I believe it is not working because it states it was declined.", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Is there a problem with the payment that I see is still pending?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "I had a problem with my card payment, can you help?", "My transfer to an account failed.", "I couldn't get money from the ATM", "Can I set the account to auto top-up?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "My payment did not go through because the app reverted it", "I did a money transfer to my account and it is not showing there.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "on my statement there is a payment that I don't recognise", "Why would the app revert my payment?", "I am waiting for a payment to go through.", "auto-top up option can be found where?", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "What's the deal with verifying the top-up?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "If I use a European bank card for top up, Do I get charged?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "How come my money hasn't shown up yet?", "I want to top-up using cash", "I believe my top up is still pending", "Are there any top-up limits?", "I don't see my top up in my wallet.", "I tried transferring to an account but it didn't go through. What happened?", "did not receive correct cash upon withdrawal", "Is there a reason my transfer failed?", "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "Why is my app showing me taking money that I did not take out?", "I topped up but it isn't in my account", "I have a top up that didn't go through. Why?", "Why was my top up cancelled?", "Can I verify my top-up card?", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "How is this transfer supposed to work? It's not working for me.", "Something is wrong with my payment account since it has been declined", "Help me with my contactless which isn't working.", "Is an auto top-up option available?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "I am not able to make a purchase because there is an issue with my card", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "My money transfer has not yet occurred", "Where do I find the verification code for the card I'm topping up?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Why is my transfer not showing", "I tried to make a payment with my card and it was declined. Why is it pending?", "Can you provide a reason as to why my transfer did not work?", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "I cannot tell what my top up currently is.", "Why hasn't my account updated?", "I topped up but the app reverted it", "Tell me if there is a limit to top-up.", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "Why won't my card accept any transactions?", "I added money to the card but the transaction didn't go through", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Where can I find the top-up verification code?", "I seem to be unable to make any transactions.", "Why has my top up been returned?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "My top-up has not posted.", "It doesn't look like the top-up completed.", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "Does it cost to top up my card?", "What is my top-up limit?", "Can i top up by card?", "Is there a top up fee for transfer?", "Why can't my beneficiary get access?", "Why is my card payment showing as pending?" ]

[ "Does Google Play have an app to Top up?", "How do I use the top up app with my apple watch?", "Can I top up my account with Google Pay?", "How do I troubleshoot Google pay top up?", "I got my American Express in Apple Pay, why is top up not working?", "What should I do to top up using my Apple Watch?", "is apple pay eligible for top up", "can i top up with apple pay", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Is it possible to use my apple watch for topping up?", "My google top-up pay is not going through", "I can't see my Google Pay top up. Is it not working correctly?", "how do i set up my apple pay watch to connect to my account", "How to activate Google Pay for top up?", "how do I get top up to work for my card", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?" ]

[ "Why is my ATM withdrawal still pending?", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "How do I add a card to the app?", "What do I do if my card gets broken?", "How do i verify my card?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "How do I freeze my card using the app?", "I need to get visa and mastercard", "My bank transfer is still not showing up in my account.", "When I top up what are the amoutn limits.", "My top-up never worked", "Even though I added money ey to the card, I couldn't use it", "What do I need to do in order to get a new card?", "I used my card top-up but all of the money is missing.", "I would like to better understand why my pass-code is not working.", "Why was my virtual card rejected?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I'm confused as to why my top-up did not go through.", "Why did my transfer fail? What can I do?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "I did not make a direct debit payment as listed on my app", "I can't see my top up in my wallet!", "Please help. There is a payment in the app that isn't mine.", "What do I need to do in order to use my card I just got?", "When will my card arrive?", "My money hasn't been transferred yet.", "Can you look at my account ans see why my card was declined", "Why did the bank reject my transfer?", "On a card top-up, where can I verify?", "What is not accepted in order for me to top up my account?", "Why was my payment cancelled?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Tell my why my top-up is pending.", "I'm confused ass to why my contactless is not working.", "Did I do something incorrectly? Where is my top-up?", "What is needed to activate my card?", "Where is my last money transaction", "why do I have an unknown payment?", "I need to cancel a transaction on my debit card.", "Is there a reason that my transfer failed?", "I do not recognise this card payment.", "My card appears to have never arrived?", "how to get new card?", "what do i do if my verification failed", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Help me activate my card.", "I think a card payment I made was cancelled, can you check?", "Is there a reason that my top-up is still pending?", "I don't see my card anywhere in the app.", "My transfer failed to process correctly. Is there a reason this would happen?", "I put some cash into my account but it's not displaying that on my balance.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "What top up charges are there for US cards?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Why am I being charged a fee on a card payment?", "I wasn't able to use my card today when I went out for lunch. Wondering why that is?", "How do I to up by card?", "I made a payment with my card that was cancelled?", "Can I have a Visa card?", "My payments from my virtual card keep getting rejected.", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "My card has been lost / stolen", "where is the code for verifying the top up card?", "My cash withdrawal shows pending, why?", "Why would I be charged a fee for card payment?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "Why have I not gotten my new card?", "The card I've got seems to be broken.", "My card is due to expire", "when i travel can it top up automatically", "I think someone else is using my card. There are transactions I didn't make.", "How do I transfer money using a credit card?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "If my card payment is cancelled, what should I do?", "I didn't get cash from an ATM, but the app says I did", "I'm pretty sure my top up failed. How do I fix this?", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "How do I use bank transfer to top up my account?", "I can't find the virtual card", "I received my new card. Where is it in the app?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I did a transfer to my account, but it hasn't shown up", "I made a payment and it is showing up twice", "For what reason did my top-up get cancelled?", "Some of my card payments look different than where I purchased products from. Why is that?", "Why aren't my payment funds available to me?", "How is this transfer supposed to work? It's not working for me.", "There must be an issue, why has my card been cancelled?", "Are visa and mastercard accepted", "What ATMs can I use my card?", "Why can't I make a transfer?", "What do I do if I cannot access the app?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "My card is lost! What can I do?", "My card has been found. Is there any way for me to put it back into the app?", "Why doesn't a return show up im my account from a purchase I made?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "please tell me why my top-up failed.", "What can I do to verify my card?", "In regards to my card payment, the exchange rate is incorrect.", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I need to reset my passcode, this one isn't working", "Use credit card to transfer money", "Why can't I top up by cheque?", "I have a duplicate payment on my account", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "What do I need to do to transfer money with my credit card?", "I need my card activated.", "There are funds in my app that I did not receive.", "i used a check check yesterday to balance my account and it isn't showing up?", "Is there a reason my transfer failed?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Are there fees for using an international card to top up?", "I am having trouble with the app recognizing me.", "I don't recognize a purchase that was made with my card.", "I was charged a fee for a card payment. Why?" ]

[ "How do I use the top up app with my apple watch?", "Could google pay and top up be together?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Does Google Pay offer a top up option?", "is apple pay a top up service?", "Am I able to use Apple Pay?", "Why doesn't my Google pay top up work?", "I want to top up with my Apple Watch.", "Does google play offer the service to Top up?", "Google Pay isn't working. What is wrong?", "Can I top-up via Apple Pay?", "Can I use my American Express stored in Apple Pay to top up?", "Can Google Pay be used for top up, please help?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "How can I top up with Google play?", "Google pay top up not working." ]

[ "My app is displaying a payment I didn't make", "Does this app exchange currencies?", "Is there a way to track my card?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "I need to add a serious amount of cash to my card, how do I do that?", "I did a payment but it was reverted by the app", "I do not recognize a direct debit payment that I see on my app", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Will I get a visa or Mastercard?", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "How do I transfer funds if I am paid in GBP?", "Where can I activate my card?", "Help! In the app there is a direct debit that I don't remember.", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "Can i have a virtual card?", "Can I have a mastercard?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "What do I need to do to transfer my paycheck to my account?", "Top up did not work on the app.", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "My top-up is taking a very long time to complete.", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Is there a charge for transfers?", "I'm checking the app and I see a payment that's not mine.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Where can I use this card?", "I was attempting to top up with my card but the money has vanished!", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "how long are my top ups pending", "Is it possible for me to get a virtual card?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I found my card, can I add it to the app?", "I topped up my card but the money disappeared.", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "Can I have money transferred into my account at different intervals along my trip?", "Will I be charged for receiving money?", "There is a card payment I do not recognise.", "My top up may have been reverted", "Can you tell me when my money transfer will go through", "I want to exchange USD and GBP with the app", "I want to transfer money into my account", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "Can I have a Visa card?", "What is the process for using my credit card to transfer money?", "can i order cards on the app", "Could you send me and up date on the arrival of my card?", "Am I able to do a SWIFT transfer?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Is it possible to have a second card?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "There is a payment in the app I did not make", "Does the app allow for exchanges between currencies?", "Can you tell me how to get my card on the app?", "I need to do a card activation.", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "What is the reason my top-up is still pending?", "Is it possible to deposit money in GBP?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "How can I add physical money to my card?", "Salary in GBP has been received, does it need to be configured elsewhere?", "Is exchanging currencies a feature of the app?", "Can I directly deposit my salary to this account?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "How can I the person see my money transaction?", "How do I get my salary through this account?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Do you take checks?", "A false direct debit payment is showing in my app", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "How do I active this card?", "Why has my top-up failed?", "Where can the card be used?", "I topped up last night but don't have any funds, why not?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "There is a duplicate charge on my account.", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "How do I add the card I just received to show up in the app?", "I need help reapplying my top-up. It seems it isn't working.", "can you assist me in activating my card?", "Is my card ready for use or does it need activated and if so how?", "Will I be charged if someone needs to send me money?", "Will salary be received through this?", "There is a card payment that I'm not recognizing.", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Would like to use my card and need to activate it first. Can you help me do this?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Can I link your physical card", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Now that I have my card, how do I connect it to the app?", "I don't think my top up is working correctly", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Can I get paid in a different currency?", "where can i deposit a check", "Is it possible to order a virtual card?", "Are there ATM fees?", "Does this app allow currencies to be exchanged?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "how much does it cost to add money", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "How do I see my card in the app?", "Can you explain to me why a top up would be reverted?", "Do I have to pay for a second card?", "I need to actuate my card.", "What can I use to receive my salary?", "what cards can i use to add money to my account", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Why is my top-up still outstanding?", "There is an unauthorized fee.", "How do I re-add a card to the app?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "where do i go to transfer money from one account to this one" ]

[ "how do i setup my apple pay", "google pay top up did not work", "My top-up for Google Pay isn't working", "Can I pay for my gas using my Apple watch?", "I would like to use top-up with my Apple Pay.", "How to activate Google Pay for top up?", "Can you help me get Top Up to work in the Apple Pay function?", "top up for my american express card is not working", "How can I set up Google Pay on my device?", "My American express works with my apple pay, why is top up not working?", "Why isn't my google pay top up working?", "how do I get top up to work for my card", "Can I deposit money using Apple Pay?", "Can I use my American Express card with Apple Pay?", "What do I do if my Google pay top up isn't working?", "Google pay and top up, I want it, can I get it?" ]

[ "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Can we skip verifying?", "Hello! I need to order a disposable virtual card. Where can I do that at?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "My salary is in GBP; how can I note this in the app?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "Am I able to stop a transfer?", "If I wanted to make a change from GBP to AUD what is the process?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "When getting my ID checked, what are the steps involved?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "My card arrived but I need to make it work in the app, how do I do that?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "please tell me why my top-up failed.", "Could I chose the date to have it delivered?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "I've already topped up, but I cannot see the funds being available. What happened?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "Can I deposit a check?", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "How to verify my identity", "I just topped off my card will I be charged for it?", "Why did you revert my top up?", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "What works for identity verification?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Is there a way to undo a transaction?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Do I have to do an identity check?", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "What are the steps to verify identity?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Please assist me with activation.", "Should i reinstall the payment app?", "I have the funds, why can I not use my top-up?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "Where do I need to go in the app to enter my card info?", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "can other people use the app to add money to my account", "Can you unblock my pin after too many wrong pin attempts?", "I need to change my data.", "Why has my top up been returned?", "Is there a way to use this app with a disposable virtual card?", "What's the deal? My card was just denied for top up. Why is it not going through?", "I do not see a top-up processed.", "My account is new why can I not top up", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Where can I modify my information?", "Why has my top-up been denied?", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "can i use my app to get a virtual card", "How to edit personal details?", "Can it be delivered on a certain date?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "Are SWIFT transfers supported?", "Why hasn't my top-up gone through?", "I don't think my top up worked", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I tried to top-up, why didn't it work?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Can I have it be delivered at a certain time?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "Is there currency exchange on this app?", "Can you lookup my password?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "What currencies can be exchanged in the app?", "Do you take SWIFT transfers?", "Is there something that I can do since my phone was stolen yesterday?", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "There is a payment that is not mine in the app. Please advise/", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "I topped up my account but the app failed to process it.", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "Where can I modify my details?", "Do you process SWIFT transfers?", "I wish to top up using a cheque.", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Help! In the app there is a payment that I don't remember.", "lost card found, want to put it back in app", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Can I use your services without access to the app?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Can I transfer money using the SWIFT service?", "I am looking for my top-up verification code and cannot find it.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "left phone at hotel, how to access app", "I want to top up by cheque", "Do I need my phone to use the app?", "I want to change my pin number from an ATM. Is this possible?", "My top-up was rejected" ]

[ "How do I go about topping up with Google Pay?", "How do I top up using my Apple Watch?", "Is the top up feature available on the Apple Watch?", "Does Google Pay offer a top up option?", "I want to top up from my Apple Watch, can I?", "Am I able to Top Up with Apply Pay?", "Why can't I get my top up to work in Apple Pay?", "Is it possible to use Apple Pay to put money in my account?", "Does Apple Pay give the option to top up?", "How can I top up using google pay?", "Can I use my apple watch to top up?", "Does google play offer the service to Top up?", "Can I use the apple watch to make a top-up?", "I can't use top up on Google Pay.", "Can top ups be done from an apple watch.", "I got my American Express in Apple Pay, why is top up not working on my device?" ]

[ "I think my phone was stolen. What can I do?", "I CAN NOT FIND THE TOP-UP VERIFICATION CODE.", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "How do I perform identity checks?", "how to activate card?", "Is there a way to use this app with a disposable virtual card?", "Why hasn't my top-up been completed?", "My phone was stolen yesterday, can you help me with this?", "Help me cancel a transaction.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "When will my transfer move out of pending stage?", "What happened to where my top-up was canceled?", "My wallet isn't showing my top-up, did I do something wrong?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "Will my employer be able to pay me with this service", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "Someone stole my phone yesterday :( is there anything I need to do?", "I topped up but it didn't complete", "I found the card I thought I lost this morning. Can I reactivate this card?", "Will I be able to top up by cheque?", "When getting my ID checked, what are the steps involved?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "Are there any extras for exchanging currency?", "How can I add money automatically?", "My PIN is unlocked, what do I do?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "How do I get my card into the app?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "What age do you have to be?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Can I get my money back on an item?", "How does a bank transfer for topping my account work?", "What do I do if I lost my phone?", "Is my card activated?", "how do i get into my account and edit my details", "Is it possible to order another card?", "How do I modify my details?", "How do I do a successful transfer to an account?", "How do I request the PIN?", "How can I fix my bank transfer to show up on my bank account?", "I have an unauthorized charge.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "Can you tell me the countries you provide support for.", "Where can I find instructions to change my PIN?", "Can I add money to my card automatically during a trip?", "Is there a reason my top-up has been cancelled?", "What should I do if I think someone stole my details and used my information to make some transactions?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Can you tell me which cards and currencies are supported?", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "My phone was stolen, what can I do?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "how can i get it to add money automatically while travelling", "I no longer have my phone with the app, what should I do?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "I have a duplicate charge", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "How do I link my replacement card?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Is there a way to reset the passcode?", "I did a top-up, but I'm not seeing it in my wallet yet.", "Is it possible to order a card?", "If my card was lost or stolen can I re-link it?", "So my top-up failed, could you tell me why?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "Will I be charged a fee for topping up using a European card?", "I forgot what my pin number is and now am blocked can you help me get in?", "Can you tell me what i steps i should take since my card was stolen?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "I could not get the top-up to go through", "Can you unblock my pin after too many wrong pin attempts?", "How do I fix my card if it is broken?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "Help me access the card I already got so I can information from it.", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I lost my phone and need help securing it.", "Can I use my salary for this?", "Can you tell me why my transfer is failing and help resolve?", "Help me. My phone has been lost or stolen!", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "What is the minimum age limit?", "How do a reverse a duplicated charge?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I have a cheque here, can I use it to top off my account?", "I lost my phone and need help so someone doesn't access my account.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "My top-up failed, WHY?", "I had a problem with my card payment, can you help?", "What can I do if my passcode won't work?", "What are the steps to change my PIN to something else?", "My PIN is not working and I need assistance.", "How do I active this card?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "Why didn't my top up work?", "I'm checking the app and I see a payment that's not mine.", "How do I get my card active?", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "I lost my phone. Can I disable to app?", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "top up did not complete", "can i verify my identity i the app", "How can I speed up a transfer? Mine is pending.", "Will there be a charge for topping up by account with a SEPA transfer?", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "I was checking my statement and my top-up has been reverted", "What do I do if I have exceeded all my PIN tries?" ]

[ "How do I top up using my Apple Watch?", "What do I do if my Google pay top up isn't working?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Google play top up help?", "Can I use my American Express card with Apple Pay?", "How can I top up with Apple Pay?", "I can't top up my account using my American Express with Apple Pay.", "My American express works with my apple pay, why is top up not working?", "Does Apple Pay give the option to top up?", "What services can I use to top up?", "My google top-up pay is not going through", "How can I top up with my apple watch?", "Is it possible to top up with Apple Pay?", "How do I top up with Apple Pay?", "Google Pay isn't working. What is wrong?", "How do I get Top Up to work in Apple Pay?" ]

[ "can you tell me where to find the top-up verification code?", "Why was my payment reversed?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "Can i set up an auto top-up?", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "Why don't I have my transfer?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Why couldn't I make a withdrawal from the ATM?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I didn't get my card back from the ATM.", "I was checking my statement and my top-up has been reverted", "My card wasn't working in a shop", "Why can't I make a transfer?", "Is there a charge for using an European bank card for top up?", "Why has my payment been reversed?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "how much can i top up?", "Why is my card payment still listed as pending?", "How will I know when I can use the auto top-up feature?", "I am not recognizing a debit payment from my account.", "Why does a top- up need to be verify?", "I am seeing pending from the card payment I made.", "Can I top up using my cheque?", "Is there a fee for transfer top-up?", "My disposable virtual card will not work", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I can't seem to get my virtual card to work.", "How do I check to see why my card payment was declined?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Who can have access to top up my account?", "Is there a top-up limit?", "My payment was reverted by the app", "Why couldn't I complete a transfer?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "How do I tell if my top up was reverted?", "Why did my payment not go through why did it cancel?", "I tried transferring to an account but it won't let me.", "What are the rules for a top-up?", "I didn't get the right amount at the ATM.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "My cash withdrawal shows pending, why?", "There is a payment that is not mine in the App.", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "What's the top up limit?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "My transfer failed to process correctly. Is there a reason this would happen?", "My money transaction can't be seen by the person I sent it to", "I do not understand why my pass-code is not working.", "Do I have to pay extra if I use an international card to top up my account?", "My transfer to beneficiary didn't go through", "The refund on my account hasn't shown up", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "The app says I made a cash withdrawal that I didn't make", "My balance was not updated with my checque or cash deposit.", "I made a payment but it was returned.", "Do you know why my card payment has been declined?", "I see a reverted payment on my account. Why has this happened?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "My account isn't showing a transfer I made.", "Can a card stop working?", "Is it possible that my card payment was reverted?", "Card payment still pending.", "My card activation attempt failed.", "Can you tell me where to find my top-up verification code?", "I don't recognize the direct debit payment from the app.", "The money disappeared when I tried to use my card to top up.", "On my app I can see that a direct debit payment that I didn't do, appears.", "i would like to top up with check", "How can I tell if there is a top-up limit?", "Can I set up to my account to automatically top up?", "Is there a reason for my top up to be cancelled?", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "My card payment wasn't declined", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "Why is the cash transaction still showing as not completed?", "When I topped up, the app reverted my funds.", "I put some cash into my account but it's not displaying that on my balance.", "I was attempting to top up with my card but the money has vanished!", "I have a new card. How do i top it up?", "I just sent money but the person I sent it to doesn't see it. What happened?", "Isn't my top-up supposed to mean its complete?", "The app will not let me into my account.", "How can I link my bank to my top up account?", "Are there any charges for European bank card for top up?", "I don't understand how to top up my account, can you please explain the process?", "What should I do if my card doesn't work?", "how come my transfer declined", "What is the top-ups limit?", "How long do I need to wait til my top up isn't pending?", "Where in the app do I go to make my new card show up?", "I can't transfer money from my account.", "What is maximum top up?", "Can it automatically top up my account?", "My account balance has not updated to reflect my recent transfer.", "Why is my app showing me taking money that I did not take out?", "My card rejected a cash withdrawal. Why?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "What's taking my top-up so long?", "Why would my card payment get reverted?", "I think my card payment was reverted", "If I top up using a European card is there a charge?", "The recipient doesn't see the money transaction I made", "I tried to make a top-up and it was canceled, why is that?", "I received my card. How do I link it to the app?", "I tried to get cash in the ATM but it was not approved", "Is auto top up a provided service?", "Why won't cash come out of the ATM?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "I was unable to transfer to another account.", "Is my card frozen?", "Can you provide a reason as to why my transfer did not work?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "I went to top up and it is no longer there. Was it sent back?", "My balance doesn't show my deposit.", "Why is there a pending transaction on my card?" ]

[ "Google Pay Top up isn't working", "I got my American Express in Apple Pay, why is top up not working in my country?", "I got my American Express in Apple Bay but top up is not working", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Top up is not working even though I have my AMEX in apple pay.", "How can I get my Google pay top up to work?", "Can you assist on apple watch top ups?", "Can I use the system Google Pay for top-ups?", "Are top-ups allowed using Apple Pay?", "I have received my American express in apple play, looks like top up has an issue, please help?", "I want to top up with my Apple Watch.", "Can I add money with Apple Pay?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Is it possible to top up with Google Pay?", "why top up is not working even if I got my American Express in Apple Bay?", "Can I top up from my Apple Watch?" ]

[ "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Cannot access my top up.", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "Can I exchange currencies?", "how do i get a virtual card for one time use", "Is there any limit to the amount I can add to a card at a time?", "Am I able to modify my account details?", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "What currencies can I use?", "Could you explain why my top-up has gone through yet?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "How do I change the details in my account?", "Which part of the app do I order virtual cards from?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "I received my card, how do I get it to work in the app?", "Where do I have access to a virtual card?", "Can I transfer money to a beneficiery?", "I made a card payment and a fee is showing up?", "How does tranferring money into my account work?", "Why verify the top-ups?", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "What can I use to receive my salary?", "What forms of payment do you accept?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Can I get paid in another currency?", "To add money to my account, what currencies can I use?", "i need to expedite my card", "I want to add money to my international card, so are there any fees charged to do this?", "Is it possible to exchange currencies on the app?", "My top-up appears to be pending.", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "Is this app capable of exchanging currencies?", "The app reverted my recent payment", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "How can I tell if there will be a fee added to my payment or not?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "What are the ways for others to transfer me money?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Why is my top up not completing?", "Is my card payment reverted?", "Why has my top-up failed?", "How can I add money to my account from another account I have?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "what currencies can i use to add money to my account", "Can i deposit my salary to this account?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "why does the app show a direct debit payment that I did not authorize", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "Can I use this account to receive my salary?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "What places will accept my card for payment?", "I need more money in my account. Can I add more by transferring?", "I need to know the process to transfer money into my account.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "What is the limit on Auto top?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "What do I do to exchange currency?", "Can I receive payment in another currency?", "How do I turn on my new card?", "How do I fix a reverted top up?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "My card payment has not been withdrawn from my account", "When do i get charged a fee for using the card?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "How do I order another card?", "How do I get my money back for a duplicated charge?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "How do I change my account details?", "Is it possible to use my credit card to transfer money?", "Can someone assist me with activating my new card?", "Am I able to stop a transfer?", "Can I stop a transaction?", "What is the process for activating my card?", "How do I get another card", "Help! In the app there is a direct debit that I don't remember.", "How many digits identify the top-up verification code?", "I am seeing and extra 1$ charged to my account and wanted to know about it.", "How do I link a new card?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Can I use a bank transfer to refill my account?", "When will my card be activated?", "Can you activate my card pls", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "who can put money in my account?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "Can I add money automatically to my account while traveling?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Is my top up not working?", "How do I get my cash withdrawal to show?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I made a payment but the app reverted the payment.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How much do I have to pay if I want to transfer money?", "Need help to get my card to work.", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "I just transferred some money into my account and do not see it updated yet, can you assist?", "Where do I scan my card?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "How can I tell if my card payment is reverted?", "I am wanting to refill my card, is there a charge?", "How do I add my new card?", "I just topped up, and the app denied it.", "I need to transfer money into my account, how do I go about doing this?", "What are my bank details so I can do a transfer?", "I need help reapplying my top-up. It seems it isn't working.", "Can I use this to receive my salary?", "How can I get a virtual card for a one-time transaction?", "The app denied my topped up.", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "What extra charges are there?", "How do I tell if my top up was reverted?" ]

[ "Does Google Pay offer a top up option?", "How do you Top Up on the apple watch?", "Can I top up using my apple watch?", "is apple pay eligible for top up", "How do I troubleshoot Google pay top up?", "How do I top up with Apple Pay?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "I got my American Express in Apple Pay, why is top up not working in my country?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "Can I pay for my gas using my Apple watch?", "Can Google Pay be used for top up, please help?", "I got my American Express in Apple Bay but top up is not working", "If I want to top up, can I use Apple Pay?", "Are top-ups allowed using Apple Pay?", "Can I use my Apple Watch to pay for gas?", "how do i setup my apple pay" ]

[ "how do I top up my money automatically", "How can I exchange currencies in the app?", "What reasons would cause my card payment to be cancelled?", "I'm having trouble verifying my ID.", "Does the app allowing exchanges between USD and GBP", "I want to top up my account. What payment methods are supported?", "Can I make a contactless payments?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I need assistance with transferring funds to another account.", "Why do my transfers keep failing?", "Why am I not able to verify my id?", "Can i add a new currency to my account?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "There's an unauthorized direct debit in my app.", "I tried entering my pin several times incorrectly. Why isn't my pin working?", "Can you tell me why I wasn't able to complete my transfer?", "Can I use my American Express card to add money into my account?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "My card seems to not be working at all.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I wanted to know why my transaction didn't go through.", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "There is a cash withdrawal on my statement that I don't recognize", "The payment on my card shows as pending.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Why is allowance not being given to my beneficiary?", "The amount of cash I received was not the full amount", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "A direct debit payment I didn't do shows in my app", "The refund isn't appearing in my account", "How do I link my card in the app.", "I need to find out why my transfer didn't get there.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Can I activate a card in the app?", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "Can you tell me when my money transfer will go through", "How can I exchange USD and GBP in the app?", "Why was my transaction declined?", "The app doesn't show the card I received.", "What do I do if I cannot access the app?", "There is a payment I don't recognise!", "My money didnt go through after I transferred.", "The money has not yet been placed in recipients account.", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "Where do I need to go in the app to enter my card info?", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "I didn't make this payment and it's on my app", "Is there a money transfer fee?", "I was not distributed all of cash that I requested", "Money transfer help? How long?", "I see an unfamiliar payment on my statement.", "What could the reason be that my payment card was declined?", "Why is my cash still pending that I put in ATM?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "The app is showing a direct debit payment that I never made", "My ATM got stuck and I'm not sure what to do.", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Why was my payment cancelled?", "Can I use a Visa or Mastercard?", "If my funds are running low, will the app top up automatically?", "I want to transfer money with my credit card.", "I am having trouble verifying my id.", "There is a record of payment I never submitted on the app.", "Can I exchange currencies with the app?", "I have a duplicate payment on my card.", "I tried to make a transfer, but it was declined. Can you tell me why?", "How can it be that my Card is not functioning anymore?", "I cannot get to my app, what should I do?", "I am having problems with my contactless.", "I've deposited a check but the cash isn't showing that it's there yet.", "I may need to exchange my USD for GBP, can your app do that?", "Why is a payment showing up on my card as pending?", "Why would the app show a withdrawal that I did not make?", "there is a transaction on my account that i didnt make", "How do I get this damn virtual card to work?", "I couldn't transfer money to my bank, why not?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "What do I do if I completed a money transfer but the recipient hasn't received it?", "My account is new why can I not top up", "Why has my transfer not arrived yet?", "How can I add a new card?", "Why has my top-up not worked?", "Why would I have a pending payment?", "What went wrong when I tried to do my transfer?", "There is a strange payment on my statement. What should I do?", "Why was I unable to finish this transfer?", "I don't recognise a Direct Debit payment", "something is wrong with my exchange rate charge", "A card payment on my account is shown as pending.", "Why is there some cash that I did not deposit in my account?", "I tried to withdraw cash, but got declined!", "Can I set it up to add money every few days automatically while I am traveling?", "What do I do if I can't access the app?", "I want to know how to transfer money with my credit card", "Can it add money automatically while travelling", "Why hasn't my transfer gone through yet?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Why is my beneficiary not being allowed to get payment services?", "Why didn't my transfer get to the recipient?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "Can I get some money exchanged?", "I have completed a transfer but it is not showing up.", "I am waiting for the money to enter my account. How long does it take?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "I am being charged the wrong amount on my card.", "I found my card. How can I put it into my app?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "What's the deal? My card was just denied for top up. Why is it not going through?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "A payment is showing twice. Why is that?", "How come my card doesn't work anymore?" ]

[ "Does Apple Pay give the option to top up?", "i received my American Express in Apple pay, why is top up not working?", "Can I use google play as my primary app to Top up?", "Can I top up my account with Google Pay?", "Why isn't my top up working using my saved American Express in ApplePay?", "Is top-up possible with Apple Pay?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Can I top-up my google pay?", "Why can't I get my top up to work in Apple Pay?", "How can I top up with Google play?", "Am I able to do top-ups with Google Pay?", "What are the steps needed to top up with Apple Pay?", "Does Google Pay offer a top up option?", "Is it possible to top up with Apple Pay?", "Why can't I use my American Express with Apple Pay to top up my account?" ]

[ "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "My card was declined today when eating and I need to know what's wrong.", "I don't recognize some transactions. Is someone else using it?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "There is a direct debit set up that was not authorized by me.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Help me to set up contactless payments.", "Why was my transaction declined?", "Money transfer help? How long?", "Why was my top-up unsuccessful?", "When will my payment go through?", "Why is my transfer stuck on pending?", "I did not make a direct debit payment as listed on my app", "Why wasn't I able to transfer to another account?", "I think a card payment I made was cancelled.", "Why is my cash deposit not in my account?", "I see a direct debit transaction in the app that is not mine", "I didn't get the money I transferred", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "the product is not working, can I get a refund?", "I have not received the amount of cash i was supposed to.", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "I tried topping up my account but it failed, can you help me?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I did a topup successfully but its not showing in balance. I think there is some problem in system.", "A direct debit payment I didn't do shows in my app", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I sent a check into the system but still haven't received the cash yet", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Why did I not get the amount I specified at the ATM?", "the app reverted my payment", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I tried to make a transfer, but it didn't work.", "My cash withdrawal isnt showing on my account", "I have a duplicate payment on my account", "There's an error with the rate that is charged.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I deposited a check, but haven't received the funds for it.", "I couldn't get money from the ATM", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Why didn't I get the amount I requested at the ATM?", "There is a missing transfer on my account", "My balance was not updated after transferring money.", "My card payment has the wrong exchange rate", "I transferred some cash and it has not arrived yet.", "I have an unknown direct debit payment on my account", "Why cant I transfer to my account?", "How can a payment be declined", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I believe my card payment exchange rate is incorrect.", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "I need help getting the virtual card to work.", "I have made a recent check and cash deposit that isn't reflected in my balance.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "How can I get my money back for a payment i didnt make", "Why would a transfer fail?", "The exchange rate is incorrect for my payment.", "My non-physical card will not work", "Are there restrictions for my disposable card since it does not seem to be working?", "app does not recognize me", "I could not get money from an ATM", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "What is the reason my cash withdrawal is still pending?", "If my card payment is cancelled, what should I do?", "I am having problems with my contactless.", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "I did not receive the right amount of cash.", "Why doesn't the person I sent money to see that transfer yet?", "Why was I unable to finish this transfer?", "I am unable to activate my card, it won't let me.", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "My card payment is being declined and I've tried several times.", "My cash transaction isn't showing on my receipt", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "The right amount of cash was not sent to me.", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "It looks like my card payment might have been reverted.", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "There is a card payment I'm not familiar with.", "I think a card payment I made was cancelled, can you check?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "Why doesn't it show that I did a balance transfer?", "My transfer has not arrived.", "Someone transferred money to me and it doesn't show", "Why hasn't my friend received the transaction?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Am I getting charged for making a payment?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I could not access my money at the ATM", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "I can't get the ATM to give me any cash", "What's taking so long for this payment to go through?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "I cannot see a refund in my account", "I am seeing in the App a some cash withdrawal that its not mine", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "I made a money transaction but the recipient can't see it", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "why wasn't a transfer to account approved", "Can i get payed through this system?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "Why wont the ATM give me cash?", "I tried transferring to an account but it won't let me.", "I bought some stuff this morning but the payment shows as pending", "I can't find my refund. Please help.", "I made a deposit and the balance hasn't been updated.", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "I put some cash into my account but it's not displaying that on my balance." ]

[ "How can I get my Google pay top up to work?", "Can I use my Apple Watch to pay for gas?", "top up for my american express card is not working", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "Does Google Play have an app to Top up?", "Can I use my apple watch to top up?", "Why doesn't my Google pay top up work?", "I got my American Express in Apple Pay, why is top up not working in my country?", "Does Apple Pay give the option to top up?", "google pay top up did not work", "can I top up an apple pay?", "Can you show me how to top up with Google play?", "Is top-up possible with Apple Pay?", "Am I able to do top-ups with Google Pay?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "i have been trying to add money with apple pay but it wont work, why?" ]

[ "Why did my transfer not work?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "What are the top-up fees for my card?", "Why has my card payment been declined?", "A direct debit payment that I didn't authorise shows up in my app.", "My top up was rejected. Why?", "I can't verify identity through the app.", "I tried to use my debit card, but the payment did not work.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "What number of times can I top-up?", "There is a payment that is not mine.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "Does topping up my card have a fee?", "Is it possible for me to top up with a cheque?", "Why hasn't my transaction completed?", "Why are my payments showing pending?", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "Can you tell me why I can't make any transactions?", "I'm not sure why the card payment didn't work.", "Is there a top-up feature, if there isn't a lot of money left?", "What is the maximum for top-ups?", "reason i need to verify top up", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "My payments from my virtual card keep getting rejected.", "I believe my top up is still pending", "Why are there limits on auto top-up?", "Why was I unable to complete my transfer?", "For what reason must I authenticate the top up?", "I tried activation my card and it didn't employment", "I forgot what my pin number is and now am blocked can you help me get in?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "My card isn't working anymore.", "What kinds of cards can I use to top up?", "Tell me about the limit for top ups.", "My top-up was rejected", "how come the verification with the top up", "My card payment still pending", "Why am I unable to transfer money when I was able to before?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Can i set up an auto top-up?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "Why was I unable to finish this transfer?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "I seem to be unable to make any transactions.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "What is going on with it saying my card payment was declined?", "How do I check my security settings to allow contactless pay?", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "My card has an issue, the payment has been deferred.", "I am having problems transferring to a beneficiary.", "My card won't physically work.", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "why do i have to verify top up?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I'm locked out of my account as I can't remember my code, what do I do now?", "I am having problems with my physical card.", "Please help me! My physical card isn't working right.", "My passcode won't work.", "Does auto top-up have a limit?", "I am looking for my top-up verification code and cannot find it.", "My card won't work right now.", "Why can't I use my virtual card for subscription services?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "I can't enter my passcode.", "Something is wrong with my top up and I can't see it. How do I find it?", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "Can I top up my account with a check?", "i need help finding the auto top up option.", "My cheque deposit didn't seem to work.", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "How can I get my card to work?", "Can I top up with a cheque?", "There is an unauthorized payment in my statement.", "where can i located the auto top up function?", "Is there a way to set up an auto top-up?", "The app won't let me log in as myself.", "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "Why isn't my cash deposit showing up in my account?", "Can I set automatic top ups?", "What is the auto top up function and where can I find that at?", "My transfer isn't in", "Why is my card payment pending?", "Need help to get my card to work.", "I know there's an auto-top option but I can not locate it when I look?", "There is a payment on my card that I do not recognize.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Could you please tell me why my card payment didn't work?", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "Please help me regarding a direct debit in the app that I don't recognize.", "My card payment is showing pending.", "I was taking out funds and was unable to regain my card.", "Will you charge me more if I use a European bank card for a top up?", "My disposable virtual card won't work.", "I cannot make transactions with my virtual card.", "I want to do a cash deposit to top up. How do I do this?", "how come my transfer didn't work", "So, my transfer is showing as pending, when will it actually go through?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Can I auto top if I'm low on funds?", "How often am I able to top-up?", "My contactless payments have not been completed successfully.", "Are there any hidden limit on the auto top-up?", "Why is the payment from my card still pending?", "Where do I look for cash top up?", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?" ]

[ "How do I top up with Apple Pay?", "I would like to know if I can top up with Google Pay.", "I would like to use top-up with my Apple Pay.", "Can an apple watch be used to tup-up?", "Can I use my American Express stored in Apple Pay to top up?", "Does Google Pay offer a top up option?", "Is Apple Pay a possible top up option?", "Why isn't my google pay top up working?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "My American Express is in my Apple Pay and the top up is failing, why?", "I can't see my Google Pay top up. Is it not working correctly?", "Can you show me how to top up with Google play?", "Can you explain why my Google Pay Top isn't working?", "can google pay be used to make a top-up", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "What are the steps needed to top up with Apple Pay?" ]

[ "What is the procedure to transfer money to my account?", "I completed a money transaction but the recipient hasn't received it", "I seem to be unable to make any transactions.", "I tired to move my money, but my transfer was declined.", "I have an unknown direct debit payment on my account", "My card hasn't been working for even small transactions today.", "I suspect someone used my card.", "I was trying to top-up and my credit card was declined. Can you tell me why?", "I'd prefer to use my American Express when putting funds into my account.", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "I see a strange payment in my account.", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "I'm unable to use contactless payments for purchases.", "Can you send me the actual card?", "There are funds showing in my app that I did not receive.", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Tell me how to replace my expired card.", "I did a bank transfer and my balance isn't current.", "I have a pending transaction", "Can I choose between Visa or MasterCard?", "My transfer keeps failing and I just want to transfer the money can you please make it work?", "I think my card is lost. What do I do?", "What do I have to do to activate my card?", "What do I need to do to exchange my money?", "How can I cancel a transaction to a wrong account?", "What cards do you accept to top up my account?", "There is money missing from my account.", "Are there limits to businesses that will accept this card?", "I am seeing pending from the card payment I made.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Can I choose my Visa or Mastercard?", "My money transaction hasn't arrived.", "I'm looking to get an additional card.", "Why am I being charged a fee on a card payment?", "I would like to link my card to my account.", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "I have an outgoing transaction", "I have enough money in my account, so why is my card being declined?", "I have a new card and need to activate it", "I need mastercard as well as visa", "How do I get the contactless feature to work for my card?", "How do I go about ordering a card?", "I need my virtual card", "I have a payment I didnt make on my account", "How do I top up on my card?", "I think someone stole money from my card", "How can i make my card active?", "What does it mean if it says my card payment has been cancelled?", "My card hasn't arrived yet. What do I do?", "I want my card I just received to show up in the app. How do I do that?", "I got charged for with a fee for paying with my card.", "Can I pick between Visa and Mastercard?", "How come my transfer got declined", "I think someone has hacked my card!", "I am unable to use my top-up on the app. Could you explain this to me?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "IS there anywhere that a card cannot be delivered?", "What do I do if I can't access the app?", "There is a charge on my card that I did not make", "How do I deal with a stolen card?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "I would prefer a visa card", "What happens if a merchant doesn't accept you payment?", "I made a payment with my card that was cancelled?", "I needed cash from the ATM but I couldn't get it.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Why has my transfer been declined?", "Do you know how to change my card PIN?", "I made a payment and it appears it is showing twice", "I had to pay money for paying with my card.", "There is a direct debit charge that I don't recognize, what can I do?", "Can I transfer money to my account with the app?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "How do I go about cancelling a transaction?", "My card is about to expire. What do I need to do?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "An ATM machine didn't give me back my card.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "I would like to change my card PIN.", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "Tell me why my card payment would be reverted.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Where do I order my card?", "There are funds in my app that I did not receive.", "The expiration date on my card is coming up", "The transfer that I was trying to complete was declined. What was the cause?", "I see cash in my app but I did not get it.", "I am having some difficulty verifying my id.", "How long should I wait for the card to arrive?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Your machine took my card. How do I get it back?", "I blocked my card by mistake, how do I unblock it?", "I deposited cash into my account and I'm having trouble seeing it on my account.", "How do I take a block off my card?", "Can I use my card in another institutions ATM?", "In the app I see a direct debit that I don't recognize.", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "I want to start using my card.", "Why can't I make multiple payments with my virtual card?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "This card payment isn't is recognition.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I noticed my card payment was cancelled, can you tell me why?", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "My transfer appeared not to work.", "Why cant I send money to a beneficiary?", "The rate of exchange isn't right for my cash withdrawal.", "What steps do I have to take to activate my card?", "I don't understand why I'm being charged for using my card.", "My card is almost expired. How fast will I get a new one and what is the cost?", "Can I put my old card back in the app?", "Are there ways to transfer money into my account?" ]

[ "Will be Apple Watch be able to let me top up?", "I can't use top up on Google Pay.", "Can I use google pay to top up?", "Can I use American express with apple pay? Why does it make my top up not work?", "How can I top up my Google Pay?", "Am I able to use Apple Pay?", "Is top-up possible with Apple Pay?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Why doesn't my Google pay top up work?", "My top up is not working in Apple Pay.", "Can I use the system Google Pay for top-ups?", "How do you Top Up on the apple watch?", "Can I deposit money using Apple Pay?", "Can I top up using my apple watch?", "Help me please, My Apple Pay American Express top up does not work.", "I would like to use top-up with my Apple Pay." ]

[ "What do I need to do to exchange my money?", "What are the charges for topping up US card?", "Can you tell my why my card payment has been reverted.", "I need to make a transfer, what will the fee be?", "Can someone help me unblock my pin?", "I've already topped up, but I cannot see the funds being available. What happened?", "I tried activating my card and it doesn't work how do I solve this problem?", "My top-up is taking a while to process!", "What steps must I follow to get a Visa credit card?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "How can get a Visa card?", "Do you have Visa or Matercard?", "I want to exchange USD and GBP with the app", "Is it possible to use my credit card to transfer money?", "What do I need for the identity verification?", "What do I need to do to perform identity checks?", "Can you tell me how I go about activating a new card?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Can I order a card?", "I have a transfer waiting.", "Why do i have to verify my top-up card?", "How long does it take for my payment to process?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "I want to use a cheque to pay.", "How does tranferring money into my account work?", "I am having issues with identity verification", "I attempted to top up but the app denied it.", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "Will it cost anything to top up a US card?", "How do I go forth on transferring a sum of money from one account to another?", "Show me how to verify my identity?", "Why can't I top up by cheque?", "Is it possible to exchange USD and GBP on the app?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "My payment is in the app but hasn't gone through yet", "Show me how to change my pin?", "I have a payment in my statement that is off", "Need help with a stolen card.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "How long should it take for my top-up to finish? I've been waiting a while.", "why is top up pending", "How can I order my card?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "What are the steps to verify my identity?", "how to get card pin?", "Can I get a physical card through this app?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "What can i pay with out fees", "Can I add a card back to the app?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "what is the fee for topping up by card?", "How do I add an existing card to the app?", "Will you assess me more fees if I top up with an international card?", "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "Why is my top-up pending?", "I have cash deposit to my account but it is experiencing a problem", "Can I use app to reset PIN attempts?", "I found my card, am I able to put it back into the app?", "Who accepts my card?", "I have a new card and need to activate it", "There is a payment I don't recognize", "When will my cheque process?", "How do I activate my card to start using it?", "How do I modify my account details?", "How do I exchange currencies using the app?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "What are the top-up limits?", "What is the best way to exchange currency between USD and GBP using your app?", "Is there a way to make my old card usable with the app?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?", "Do you have a limit to top ups?", "Why do I have to verify the top-up that I started?", "How do I use the app to exchange currencies?", "Why did my top up not work?", "Do you have any limit on the auto top-up?", "i tried to do a transfer to an account but it didn't work", "Are SWIFT transfers accepted?", "Are there limits with top-up?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "I have a card payment that I don't recognize. What should I do?", "I topped up but my money is not showing. Why is that?", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "How can I find an ATM that accepts this card?", "How can I stop fraud on my account right now?", "My wallet isn't showing my top-up, did I do something wrong?", "Could you please tell me how to activate my new card?", "Do you know if I can use this for my salary?", "I am seeing in the App a payment that its not mine", "I am looking for my top-up verification code and cannot find it.", "Can I use check to deposit?", "What are the steps to get my card back that was kept by the ATM?", "What's the limit to how much I can top up?", "What locations allow me to withdraw money?", "Has the check I deposited cleared to I can get the cash?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "The payment I made with my card is not showing up.", "Can I get an update on my replacement card?", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "Is it possible to change from USD to GBP with your App?", "How do I reactivate my card?", "What is the maximum for auto top-up?", "How do I know what my account is set to, I am paid in GBP?", "how do I speed up identity verification?", "Can I pay online with my card?", "I want to use my card. How do I activate it?", "What are the top up charges for US cards?", "What major card payments are accepted?", "What happened to my top-up?", "Help my prove my identity.", "what steps do you take to check identity", "I have a fee listed for a transfer.", "My new card needs activating.", "Now that I have my card, how do I connect it to the app?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?" ]

[ "Can I add money with Apple Pay?", "How do i top up my google pay?", "Can I use top-up with Apple pay?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "can I top up an apple pay?", "google pay top up did not work", "i received my American Express in Apple pay, why is top up not working?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "how do i add money with my apple watch", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "I want to top up from my Apple Watch, can I?", "In regards to top-ups, can I do them via Google Pay?", "Can I use the apple watch to make a top-up?", "top up for my american express card is not working", "I have received my American express in apple play, looks like top up has an issue, please help?", "My American express works with my apple pay, why is top up not working?" ]

[ "How to edit personal details?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "There is a payment in the App that is not mine.", "Am I able to do a SWIFT transfer?", "Is there any way i get a disposable virtual card as well?", "Is it possible for me to get a virtual card?", "What credit cards are supported?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "I believe my top up did not work.", "Do I have a Visa card as an option?", "If I want to can I set up a new PIN?", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "In the app, where do I find my card PIN?", "how much is the fee for topping by card", "Why did you revert my top up?", "I want to top up by cheque", "Can you help me reset my password?", "How do I active this card?", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "Do I get Visa or Mastercard?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Why can't I buy cryptocurrency on the app?", "Is there an age limit to get an account?", "Can you help me activate my card", "My payment was reverted by the app", "Can we skip verifying?", "Why is my top-up still pending?", "Why isn't my top up showing? Was the money reversed?", "I think my top up may have been reverted, what do I do?", "I'm trying to use a cheque to top up", "Can I use my account before my Identity verification has passed?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Why caused my top up to not work?", "Do I need to add my salary?", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "The app is having trouble verifying my identity.", "Is getting my identity verified required before I can use my account?", "How can someone add money to my account?", "Will I get Visa or MasterCard?", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "In the app, I see a withdrawal I didn't make.", "I am seeing in the App a some cash withdrawal that its not mine", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "My app shows a payment I didn't make", "Can I use it outside of Europe?", "I don't know where the top-up verification code is.", "How do I transfer money into my account?", "My top-up was cancelled; will I receive a refund?", "How do I fix a reverted top up?", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "What process should I use to transfer money into my account?", "Can I use my card for online payments?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "Is there a certain age I need to be?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "I made a payment but the app reverted the payment.", "I know there's an auto-top option but I can not locate it when I look?", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "Why hasn't my top-up been completed?", "Can I use American Express?", "places i can use the card", "There's a payment that isn't mine on my app", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I did a payment but it was reverted by the app", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "Will my employer be able to pay me with this service", "My top-up was rejected", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "Do I have to verify my identity?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Can I open an account for a child?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "How do I see my updated balance after I make a cheque or cash deposit?", "My app says that I'm not verified.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Where do I have access to a virtual card?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Can friends add to my account", "Whats the minimum age to have an account", "Can I use my account before the identity verification is complete?", "I am seeing in the App a diret debit that its not mine", "Are you Visa or Mastercard?", "Can I link your physical card", "What can I pay with? Does cash work?", "How do I perform identity checks?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "What is the minimum age limit?", "When I'm traveling is it possible to add money automatically at certain time points?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Do I get a mastercard and visa?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "On my app I can see that a direct debit payment that I didn't do, appears.", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "Can I use SWIFT transfers?", "What is the process for activating my card and using it?", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "Can turn my money into another currency?", "I need my card activated.", "What can I do to verify my identity?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Will it cost anything to top up a US card?", "My top up hasn't gone through", "In my app, a direct debit payment I didn't do shows in my app", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Assist me please with card activation.", "I get paid in GBP. Should I configure this and if so, where?", "When will my card be activated?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Is my card activated?", "My app is showing a cash balance that I did not receive." ]

[ "Does Google Pay offer a top up option?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Can you assist on apple watch top ups?", "Can I use the apple watch to make a top-up?", "Can I top up using my apple watch?", "I don't know how to top up my Google pay.", "my google pay seems to be acting up.", "Can I top-up my google pay?", "My google top-up pay is not going through", "Does Google Play have an app to Top up?", "how do I get top up to work for my card", "Can you show me how to top up with Google play?", "is apple pay eligible for top up", "I want to top up from my Apple Watch, can I?", "I can't use top up on Google Pay.", "Why isn't my google pay top up working?" ]

[ "Can this app be used to exchange currencies?", "Where are my funds? I topped off my car but it didn't seem to complete.", "Can you close my account please?", "How do I verify my identity?", "how soon will I see the transfer in my account?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Can cash be used in physical locations to top up?", "will you be able to activate my card", "My card's expiration date is close.", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I can get my identification verified.", "What do I need for the identity verification?", "My balance doesn't include my latest transfer", "I'm trying to use a cheque to top up", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "What is the dollar that I have pending on my statement there?", "if i found a lost card can i put it back in app", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "Do I have a Visa card as an option?", "Can my children open an account?", "Can I still use my account without verifying my identity?", "What options do I have in regards to payment?", "Are there top up charges for US cards?", "I cannot make a transfer to another account.", "If my identy verifacation hasn't gone through can I use my account?", "The top-up is broken.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Can I use my account without verifying identity?", "I have a Visa and Mastercard, can I use these?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "The App shows a fraudulent payment made on my account.", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "It is listed in my app that I made a payment which I did not actually make", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "Can I see where my money is being transferred from?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "How long does it take for a transfer to reach my account?", "I'm going to travel, can I have it add money automatically in certain intervals?", "What is the next step if my card is about to expire.", "If I see a payment in the app that I don't recognize, what should I do?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "Why do we need to verify a top-up card?", "I am still waiting for verification. Can I use my account before I am verified?", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Can I get an account for my daughter?", "Am I able to stop a transfer?", "Does my account have the option to hold multiple currencies?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "Are visa and mastercard accepted", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "my phone was taken! can you place cancel my account so no one uses it", "I did a payment but the app reverted it", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "is my card PIN saved in the app", "There is an unauthorized payment in my statement.", "I would like to terminate my account.", "How many days until the money will be in my account?", "why was my payment reverted on the app", "How do I go forth on transferring money into my account?", "How do I add the card to my account?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "My top up may have been reverted", "Is there a way I can have a mastercard?", "How do I unlock my account after typing in the wrong PIN too many times?", "How do I add a card to the app?", "I would like to exchange currencies on the app. How do I do this?", "I did a top-up, but I'm not seeing it in my wallet yet.", "help me link my card", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Can I use my card to withdraw from my account?", "How long does it typically take for a pending ATM withdrawal to clear?", "My identity hasn't been verified. Can I use my account?", "My top-up has been reverted and I would like to know why.", "A card payment on my account is shown as pending.", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "What is the verification process for my card?", "What can I use to verify my identity?", "I got an cancellation error when I was topping up.", "How do i verify my card?", "Why do we need to verify top-ups?", "How can I verify my identity?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "I would like to link my card to my account.", "I have a payment in my statement that is off", "How can I the person see my money transaction?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Help my verify my id.", "Which part of the app do I order virtual cards from?", "How can I stop fraud on my account right now?", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "I was charged an extra dollar on my account and would like to know the reason.", "Would I get a Visa or Mastercard?", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "When will my transfer move out of pending stage?", "I'm not certain my top-up went through yet.", "If I want to can I set up a new PIN?", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "The app reverted my recent payment", "From what countries can I use an account?", "How do I freeze my card using the app?", "When can I expect the transfer to be complete?", "Why is there an uknown charge showing on my account?", "Do you know if my top-up has been cancelled?", "Can I change my information?", "How do I add my new card to the app?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Can I set it up to add money every few days automatically while I am traveling?", "what currencies can i exchange between on your app?", "Could you explain why my top-up has gone through yet?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked." ]

[ "Can you explain why my Google Pay Top isn't working?", "How can I top up my Google Pay?", "Can I use my Apple Watch to to top up?", "is apple pay eligible for top up", "is apple pay costly?", "What are the steps needed to top up with Apple Pay?", "Can an apple watch be used to tup-up?", "Am I able to use Apple Pay?", "Can I top up using my apple watch?", "Google play top up help?", "What currencies does google pay top up accept?", "Can I use the system Google Pay for top-ups?", "Can you show me how to top up with Google play?", "how do i setup my apple pay", "How do I get Top Up to work in Apple Pay?", "Can I use google play as my primary app to Top up?" ]

[ "What kind of security protects my money?", "How do I get my salary through this account?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "My payment did not go through because the app reverted it", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I have an unknown charge.", "Are visa and mastercard accepted", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "How does a bank transfer for topping my account work?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Can my account have different types of currency in it.", "Is there a way to transfer funds directly from my card?", "Can it add money every so often automatically while I travel?", "I need a new card.", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "can you limit my top up?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Has my top-up gone through?", "Why do I have to verify the top-up?", "What is the process for activating my card and using it?", "Do you offer Visa or Mastercard?", "How do you check my identity?", "Does the auto top-up have any limits?", "I need to find out what is the limit for top-ups.", "Where do I request another card?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "I need to know what charges I will incur for using a European card for top up.", "Will the transfer show up in my account soon?", "there is a debit i dont recognize", "How do I go about transferring money using my credit card?", "I need to add a serious amount of cash to my card, how do I do that?", "I have a new card and I need to activate it.", "Can I reactivate a card?", "I got my new card but I am not sure if it need s activated and how?", "Why isn't my topup working?", "What, if any, is the limit for auto top-up?", "On a card top-up, where can I verify?", "Where do I go to get the code to verify the top up card?", "When I top-up, the app reverts it.", "How do I deposit my paycheck to this account?", "Am I charged for receiving money?", "Will topping up by transfer lead to a charge on my account?", "Is there a daily auto top-up limit?", "How do I modify my account details?", "Is my account able to be topped up by my friends?", "Are there any limits on where I can use my card?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "What do I need to do to perform identity checks?", "What is the maximum for top-ups?", "left phone at hotel, how to access app", "My payment is taking a long time to go through.", "I would like to get help from someone with activating my card.", "Is there a verification code for the top-up card?", "How can I tell what the limit is to top-ups?", "Are there any restrictions to where I can use my card?", "Is there an additional charge for topping up using a European card?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "The app says I got cash from an ATM but I didn't", "Would I need to pay extra for currency exchanges?", "What's my limit for topping up?", "I am not being recognized by the app.", "I want to transfer money from another account into this one.", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "To add money to my account, what currencies can I use?", "Money transfer help? How long?", "At what ATMS am I able to use the card?", "is there a limit on top ups", "I can't get money out of the ATM", "Is identity verification required for me to use my account?", "Can I order extra cards?", "What is the top up code for?", "What do I need to do for a PIN?", "Why would there be a payment on my account I don't recognize?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I would like to edit my personal information .", "My card payment might have been reverted.", "What is this strange payment in my account?", "There is a direct debit fee in the App that I didn't do.", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "what do i need to have with me to activate card", "Please assist me in activating the card.", "Is auto top up a provided service?", "Why hasn't the app verified my identity?", "I requested for a top-up but it has not reflected", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Is there a charge for using an European bank card for top up?", "I want to use my card, how would I activate it?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Will I be charged for a top off transfer?", "My top up doesn't work", "I want to activate my new card.", "I would like to transfer funds from one account to another.", "The app doesn't recognize me.", "Will I be charged for topping up by transfer?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "How do I transfer cash my into my account?", "I have a top up card. Where is the verification code?", "can you assist me with the auto top up ?", "Do you support top ups?", "Is there a way I can get my card expedited?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Is there a fee when you pay with your card?", "How much does it cost to top up by card?", "I'm looking to get an additional card.", "Am I able to exchange currencies?", "When will my account receive the money?", "What major card payments are accepted?", "What do I have to do to activate my card?", "Can I obtained a Visa Card", "I want to change my account details.", "Why can't I see the top-up amount I just added to my account?", "How do I transfer funds if I am paid in GBP?", "Is there a way to verify a card top-up?", "I am not recognized by the app.", "There is a direct debit payment I don't recognize.", "What if I need to use GBP instead of USD?", "would I need to pay extra for exchanging currencies?", "Can I get some help activating my new card?" ]

[ "Does Apple Watch support the topping-off of my account?", "Can I top-up via Apple Pay?", "Is topping up with Apple Pay possible?", "What should I do to top up using my Apple Watch?", "Can I use google pay to top up?", "Apple watch top up help, please?", "is apple pay eligible for top up", "Can Google Pay be used for top up, please help?", "How do I top up with Apple Pay?", "is apple pay costly?", "I need to top up, can I use google pay?", "Can I deposit money using Apple Pay?", "I got my American Express in Apple Bay but top up is not working", "How do I top up? Can I use my apple watch?", "Help me please, My Apple Pay American Express top up does not work.", "Are top-ups allowed using Apple Pay?" ]

[ "How can I exchange GBP for AUD?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "How can I see where my money comes from?", "if i found a lost card can i put it back in app", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "I do not recongize a payment in my account.", "Is it possible to change from AUD to GBP?", "is there a way to do top up with cash deposit", "A direct debit appears in the app but I didn't authorize it.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Can i have a virtual card?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Is there a charge for a physical card?", "When will the money from my bank transfer be available?", "What places accept my card?", "How can I get my card to work?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "I used an ATM in a foreign currency but the rate applied is wrong!", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "Are there any hidden extra fees for currency exchanges?", "I want my card I just received to show up in the app. How do I do that?", "When will my cash withdrawal show/", "Can I get a physical card", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "Can I reset my PIN?", "Is there any fees associated with receiving money with this account?", "There's an unauthorized direct debit in my app.", "Is it normal to see a fee for transferring money?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "can i add funds with a card from the united states", "My balance is not right. It has not been updated for the cash or cheque deposit.", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "What kind of fees will I pay when I transfer?", "I have a direct debit I didn't set up", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "Can I used my card even if my phone has been stolen?", "Where can I use a disposable card?", "Do I qualify for a visa card?", "Will I get a Visa card or Mastercard?", "Can I set the account to auto top-up?", "When will a transfer reach my account?", "Can cash be used in physical locations to top up?", "what is this extra charge with my purchase?", "What is the source of funds for my money?", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "Why would the app show a withdrawal that I did not make?", "What are the ways for others to transfer me money?", "Is a SWIFT transfer okay?", "Someone else accessed my account and made a payment.", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "I could not get money from an ATM", "What should I do if I think someone stole my details and used my information to make some transactions?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "What foreign exchange rate will I get on weekdays and on the weekends?", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "Can I link your physical card", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "I'm not able to withdraw money from the ATM but I'm not sure why.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "What is the source of my money?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "What currences are available for exchange?", "Can I obtained a Visa Card", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Why is there a direct debit I didn't make showing in the app?", "The app shows a withdrawal that I did not make or authorize.", "Can I get my paycheck through here?", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Are there steps to see where my funds come from?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "There is a withdrawal on my account I didn't make.", "Can I exchange currency for different types?", "where can I get the info for my funds", "How can I top up automatically?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "Can I top up for free using a European card?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "There is a payment with my card which i definitely did not make by me .Never seen that it before.", "What different currencies can I get?", "Is there a way to transfer funds directly from my card?", "is it ok if i use both visa and mastercard", "Am I permitted to have a spare card?", "Is there a way to set up an auto top-up?", "Has the check I deposited cleared to I can get the cash?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Where in the app do I link a new card?", "How do I interconvert between AUD and GBP?", "How do you fix my card payment?", "Why am I seeing a fee for transferring money?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Will I be charged to top off my account?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "Is it possible for me to change my PIN number?", "how does my statement get updated so i know when a refund will reflect on my balance", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "The card can be used at which ATMs?", "I got charged a fee that shouldn't be there from my cash", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Can I get my card fast tracked?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "My app says I withdraw money from my account from an ATM.", "Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "What is the payment in my account that I did not do?", "Is there an extra fee to exchange currencies?", "There is a card payment I do not recognise.", "At what cash machines can I change my PIN?", "What currencies can I hold?", "Can the exchange rate change while I am in the process of making a withdrawal?", "Is there any way i get a disposable virtual card as well?", "Am I limited to what ATM I can use my card?", "How can correct Top up with the app to work correctly?", "What kind of money can I hold?", "Do I have to pay more for exchanges?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?" ]

[ "Why can't I use my American Express with Apple Pay to top up my account?", "In regards to top-ups, can I do them via Google Pay?", "Can I deposit money using Apple Pay?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "If I want to top up, can I use Apple Pay?", "is there a way to do top up with apple pay", "Does google play offer the service to Top up?", "Using Google Pay, can I top up?", "What are the steps needed to top up with Apple Pay?", "What services can I use to top up?", "How do I troubleshoot Google pay top up?", "Does my top up and apple pay work together?", "How can I top up with my apple watch?", "is apple pay a top up service?", "i received my American Express in Apple pay, why is top up not working?", "Can I use my Apple watch to fill my gas tank?" ]

[ "Does it cost me to add cash?", "Are there any restrictions to where I can use my card?", "What is the charge for paying with my card?", "How do I do a successful transfer to an account?", "Help me activate my card.", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "A payment I made is for a wrong amount can you help me correct the mistake.", "Under what condition will my payment revert?", "I have an unusual payment in my statement", "top up did not complete", "I tried to top up, but it didn't finish.", "please help my transfer go through", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Why did my top-up not go through?", "How did my top-up fail?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "I tried to top-up, why didn't it work?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "There is a payment in the app I did not make", "I have a strange payment in my statement", "Which currencies can I use to add money?", "Will there be a charge when money is added to my account?", "I have a Visa and Mastercard, can I use these?", "help me link my card", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Is there any way to see my card in the app?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "I want to transfer money into my account, what do I do?", "When traveling, is it possible for it to add money at specific time intervals?", "Do I have to pay for a second card?", "can i deposit a check here?", "Are there ATM fees?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "Can you tell me why my top-up failed?", "My card payment might have been reverted.", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "It appears my top-up has not gone through.", "Do you take checks?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Can I get some help to get me card activated?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "If my card payment isn't working what do I do?", "When will my funds transfer?", "I have a fee listed for a transfer.", "the app reverted my payment", "Am I able to modify my account details?", "A duplicated payment was made for something.", "how should i add money to my card", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "I will be traveling. Can I add money automatically?", "is there a fee for a transfer? if so how much will it be?", "When I topped up the app has seemed to reverted it.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "When will my payment go through?", "How do i get my salary in the account?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "A false direct debit payment is showing in my app", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I topped up but it didn't complete", "Salary in GBP has been received. Does it need to be configured into another place?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "What other credit cards can I use?", "I made a payment but the app reverted the payment.", "Can I get money out of any machine?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "At which ATMs can I use this card?", "How can i make my card active?", "Why was my top up reverted?", "Can I use SWIFT transfers?", "How do I deposit cash?", "I have questions about how to transfer money to my account.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "how to activate card?", "Are money transfers free?", "Are there ways for other people to send me money?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "I need to reverse a transaction", "I need to know why a money transfer is available.", "How do i set up my credit card to send transfers?", "Can I activate my card with the app?", "Is there somewhere I can send a check to add to my account?", "Please explain to me the circumstances in which my card payment would be reverted?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "What do you do to transfer money to my account?", "Is there a way to make my old card usable with the app?", "Can a credit card be used to transfer money?", "What is the charge to make a transfer", "I'm attempting to top-up my account but it has been pending for an hour.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "How can I transfer money using my credit card?", "How do i finalize a card payment", "What is the fee on my card payment?", "How many digits identify the top-up verification code?", "Does the app allow for exchanges between currencies?", "How long should it take for my top-up to finish? I've been waiting a while.", "I am seeing in the App a some cash withdrawal that does not belong to me", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I tried to top up. Why was it denied?", "Can I use app to freeze my card and dispute fraud?", "My top-up is taking a while to process!", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "How do I check my security settings to allow contactless pay?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "How do I get my salary through this account?", "How do i transfer money using my credit card?", "Are there any fees associated with receiving money?", "My top-up was revoked.", "Help! In the app there is a direct debit that I don't remember.", "I am wanting to refill my card, is there a charge?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "How do I transfer money between two of my accounts?" ]

[ "Is it possible to top up with Google Pay?", "Is topping up with Apple Pay possible?", "Hi, I have an apple watch. How do I use it to top up my card?", "My top-up for Google Pay isn't working", "I have received my American express in apple play, looks like top up has an issue, please help?", "Can I pay for my gas using my Apple watch?", "Google pay top up not working.", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "why top up is not working even if I got my American Express in Apple Bay?", "how do I get top up to work for my card", "Google Pay Top up isn't working", "google pay top up did not work", "Am I able to do top-ups with Google Pay?", "How can I top up with Apple Pay?", "Can apple pay handle top up exchanges?", "My google top-up pay is not going through" ]

[ "I was able to find my card. How to I go about putting it into my app?", "Why don't I see my top up in my wallet?", "Why was I charged extra on my app?", "I would like to reactivate my card.", "How do I reverse a transaction on my account?", "How do I change my details?", "How do i change my identity?", "I want to link my new card. Can you help?", "When do I set up my card PIN?", "Guide me on how to unblock my PIN", "how do i get a new card", "I have a new card and need to activate it", "How can I link the new card?", "I lost my phone. What do I do to block someone else from using my account?", "Where do I go to add a new card?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "How do I get my card?", "There is a withdrawal that isn't mind in the app.", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "What is the best way to get my virtual card?", "How can I verify my identity?", "I believe my top up was reverted.", "Can I get my friends to add money to my account?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "My phone has been stolen. How can I make sure no one uses my account from it?", "Would it be possible to activate my card?", "Can I request a card?", "with what can I verify my identity?", "How do I reset my PIN?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "My top up hasn't worked, it's been stuck in pending for the last couple hours", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Is there a trick to get the disposable virtual card to work?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "What is the age requirement?", "European bank card for top up will come with any extra fees?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "How do I cancel a previous purchase", "How do I link the new card?", "I'm not sure where my phone is. Can someone else use the app?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "How do I edit my personal details?", "How do I withdraw money?", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "How do I transfer money between two of my accounts?", "Is there an age minimum?", "What are the steps to getting a virtual card?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "Is there currency exchange on this app?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I think my top-up has failed.", "Where should my card work?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Can friends add to my account", "Please explain why my top-up hasn't been processed yet?", "Is my card activated?", "how can i change my details", "how should i add money to my card", "How can I edit my personal details?", "How do I order another card?", "Am I able to modify my account details?", "Can I call to get my card activated?", "How can I reset my PIN?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "It's been some time since refilled the top-up.", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "How can I receive money?", "In what way can I change my PIN and where do I need to be?", "Can I change my PIN on my phone?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "My top-up was rejected", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I have an emergency and lost my phone. I need help accessing my account.", "how do I link an old card?", "I need to activate my card can you do that now?", "How do I exchange currency?", "I don't see me 'top up' in my wallet", "How can I get another card?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Can I link your physical card", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "I want to change my account details.", "Can I change my information?", "My top-up hasn't happened yet.", "I think my top up has been reverted", "how can i exchange currencies", "Please assist me in activating the card.", "Hello! I need to order a disposable virtual card. Where can I do that at?", "How do I get a new card as your machine swallowed mine!", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "How do I obtain a second card?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Can you help me reset my password?", "How does the exchange rate work on this app?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "Where can I use my card?", "Where can I use my card?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "How can I switch on my new card?", "I would like my card activated.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "How do I add cash to my account?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Is it possible to link a new card?", "How can I change my name in my profile?", "will you be able to activate my card", "I got notified that my top up has been reverted. Why?", "I have received my card, can you help me put it in the app?", "I need info on activating my card?", "Where do I go to update details?", "How do I stop fraud to my account?", "What do you do to transfer money to my account?", "can i get a virtual card", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?" ]

[ "I need to top up, can I use google pay?", "i have been trying to add money with apple pay but it wont work, why?", "Am I able to Top Up with Apply Pay?", "Hi, I have an apple watch. How do I use it to top up my card?", "can google pay be used to make a top-up", "How do I troubleshoot Google pay top up?", "Can I use my American Express stored in Apple Pay to top up?", "I can't use top up on Google Pay.", "My top up is not working in Apple Pay.", "Why can't I use my American Express with Apple Pay to top up my account?", "Using Google Pay, can I top up?", "Can I top-up my google pay?", "Am I able to use Apple Pay?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Will be Apple Watch be able to let me top up?" ]

[ "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "Where on the website do I go to link my card?", "How do I exchange my GBP to AUD?", "How can I change my account details?", "I found my card! Can I link it back into the app?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "How do I tell if my top up was reverted?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Is there a reason why top-up needs verifying?", "Can i cancel a charge?", "I need to add money to my account. Can I do so via bank transfer?", "I made a card payment and a fee is showing up?", "How do I transfer money from one bank account to another?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "Where is my cash deposit?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "Do I qualify for a visa card?", "what do I need to do if the ATM kept my card?", "My top-up appears to be pending.", "Can I use a bank transfer to refill my account?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "When will my funds transfer?", "How can I get my physical card to work?", "I am seeing in the App a payment that its not mine", "What do I do to link my new card?", "What do I do for the identity check?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Why does the top-up need verification?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Isn't my top-up supposed to mean its complete?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "Can I re-link a lost card with the app?", "My top up was denied", "Why does top-up require verification?", "I would like to activate my card.", "I need to deposit money to my account", "When do i get charged a fee for using the card?", "Cannot access my top up.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "if i found a lost card can i put it back in app", "What do I need to do to activate my new card?", "How can I receive money from someone?", "What credit cards are supported?", "Can I add money automatically to my account while traveling?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Why is my top up not completing?", "Where do I go if I want to link my new card?", "What ATM machines allow this card?", "what are the locations i can withdraw money", "How do I link my new card?", "How can I edit my personal details in the app?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "how do I link a card I already have?", "How can I use American Express to add funds to my account?", "Will I be fined for topping up by transfer?", "I can't find any option to top up with a cheque?", "Can I change the amount I made on a payment that I made to the payment is correct.", "What ATMs can I use this card at?", "What is the first step I need to make for being able to access my account?", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "Do i have to wait to get the pin or can i set up a pin", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "When will the cash that I put in the ATM be cleared from pending status?", "What places will accept my card for payment?", "Can someone assist me with activating my card?", "What was the issue with my topping up?", "There is a payment in the App that is not mine.", "I am wanting to refill my card, is there a charge?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "How do I change my account details?", "Can i get payed through this system?", "I checked the app and there is a payment that I don't recognize.", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "How do I go about activating my new card?", "I made a payment but the app reverted the payment.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "How does it work when I transfer money into my account?", "Tell me what I need to do to activate my card.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "What is the fee on my card payment?", "Do you have charges now when you pay with a card?", "How can my new card be renewed?", "What do I need to do in order to get a new card?", "How do I transfer funds directly from my credit card?", "How can I perform a dual money transferring from one account to another?", "What steps should I take before my card expires?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "do i need to add money before i order a card", "Will I get Visa or MasterCard?", "is it just visa or can i also use mastercard?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "How can I transfer money to a beneficiary?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "how do i get the card linked", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "Why did my credit card get declined for top up?", "Is Visa or Mastercard available?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Why is it important to verify a top-up card?", "Can I use American Express?", "Help! In the app there is a direct debit that I don't remember.", "How do I get my paycheck through this?", "How do I receive money from someone?", "The application reverted my top-up.", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "What process should I use to transfer money into my account?", "There is a payment that is not mine in the App.", "Where do I go to add a new card?", "What ATMs can I use my card at?", "I got double charged for a payment so how do I fix that?", "how do i get into my account and edit my details", "what steps do you take to check identity", "Where is my card?" ]

[ "Google play top up help?", "How can I set up Google Pay on my device?", "How can I top up with Google Pay?", "I got my American Express in Apple Bay but top up is not working", "Can I use my apple watch to top up?", "Does Apple Watch support the topping-off of my account?", "My google top-up pay is not going through", "is apple pay a top up service?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "How do you Top Up on the apple watch?", "Is the top up feature available on the Apple Watch?", "If I want to top up, can I use Apple Pay?", "Why isn't my google top-up pay working?", "What are the steps needed to top up with Apple Pay?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "i have been trying to add money with apple pay but it wont work, why?" ]

[ "What does it mean if my top-up has not gone through?", "Can I use any currency to add money?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "If I was mugged and lost everything, how do I access my account and app?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "I was charged twice for a restaurant, can you take the second charge off?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Can I possibly change my currency to another?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "How do I get my card into the app?", "Can this be used to receive my salary?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I want to change my pin number from an ATM. Is this possible?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "What happens if I use my account and my identity verification hasn't finished?", "Can I change the amount I made on a payment that I made to the payment is correct.", "Can I verify my identity online?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Do you offer additional currency options?", "Can I get paid for this in another currency?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "What is the reason my top-up is still pending?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "What are the steps to change my PIN to something else?", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "How do I modify my details?", "is there a way to change name?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "Can you unblock my pin after too many wrong pin attempts?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Can I be given a new passcode?", "Can I get a physical card through this app?", "I no longer have my phone with the app, what should I do?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Does it cost anything to transfer money for a top-up?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "i can not see my top up", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "Can I use this to receive my salary?", "how do I speed up identity verification?", "I got notified that my top up has been reverted. Why?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "I need help finding the verification code for my top-up card.", "Where would I find top up by cash deposit?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "How can I set a new pin.", "Tell my why my top-up is pending.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "What can i pay with out fees", "Why was I charged extra on my app?", "Is a SWIFT transfer okay?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "How do I complete the ID check?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "How do I use the app if I don't have my phone with me?", "Where can I edit personal details?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I have a top-up that's still pending and wanted to know about it.", "Please assist me in activating the card.", "With what currencies can I add money?", "When will my card be activated?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "What works for identity verification?", "How do I unlock my account after typing in the wrong PIN too many times?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "is it possible to cancel transactions?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Um, my top up didn't work", "What is the exchange rate like on this app?", "Some cash shows up on my app.", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "How do I reset my password?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Can I choose the day it's delivered?", "Where are my funds? I topped off my car but it didn't seem to complete.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "What methods can I use to add money to my account?", "Could I get tracking on the card?", "What are the top-up fees for my card?", "Will you help me unblock my pin after putting in the wrong pin too many times?", "I need to activate my card can you do that now?", "If I lost my phone, what steps do I need to take to stop someone from using my account?", "How do I see my card in the app?", "Is there a location near me that i can change my PIN?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "I wish to top up using a cheque.", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "How does your app transfer the money", "Help! In the app there is a payment that I don't remember.", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Do you take SWIFT transfers?", "Why would there be an extra charge on my app?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "Are SWIFT transfers supported?", "How might I change my PIN?", "Hey, I have my card, how do I get it to show in the app?", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "What is needed to activate my card?", "Can I choose my Visa or Mastercard?", "How do I add a card to the app?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "How do I check my security settings to allow contactless pay?", "Please give me both Visa and MasterCard, is it possible?" ]

[ "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Google Pay won't let me top up.", "i received my American Express in Apple pay, why is top up not working?", "i have been trying to add money with apple pay but it wont work, why?", "is apple pay costly?", "How do I use the top up app with my apple watch?", "Can you show me how to top up with Google play?", "Google pay top up not working.", "How do I top up? Can I use my apple watch?", "Could google pay and top up be together?", "I can't use top up on Google Pay.", "Is it possible to top up with Google Pay?", "How can I top up using google pay?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "My Google pay top up isn't working.", "top up google pay, is it possible?" ]

[ "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Where can the pin be located?", "What is the minimum age limit?", "left phone at hotel, how to access app", "My phone got stolen, how can I use the app?", "How would I use a bank transfer for topping my account?", "I'm not sure where my phone is. Can someone else use the app?", "Where do I activate my card?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "Can I change my information?", "where can i see money source?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "Can I use my card in Austria?", "Am I able to modify my account details?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I am planning activating my card was it possible?", "please tell me why my top-up failed.", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "What options do I have in regards to payment?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "I topped up my account but the app failed to process it.", "I can't find any option to top up with a cheque?", "Is it possible to change my PIN?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I'm confused as to why my top-up did not go through.", "My card is very close to expiring. When can I order a new one and how do I do so?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "Are virtual cards available to get?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "how to activate card?", "Can I verify my identity online?", "If I lost my phone, what steps do I need to take to stop someone from using my account?", "A payment that I didn't make appears in my app.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Am I able to stop a transfer?", "My automatic top-up was unsuccessful", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "Is there a way to modify my details?", "I just got a card, how can I add it to the app?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "When will I have access to my pin number?", "How do I update my details?", "Is it possible to order a virtual card?", "I wish to be able to top up with cash.", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I am seeing in the App a some cash withdrawal that does not belong to me", "In what way can I change my PIN and where do I need to be?", "I did a bank transfer to top up, but the money is not available.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "What are the steps to finishing up with this account?", "Where can my card be used?", "My PIN is unlocked, what do I do?", "How do I request the PIN?", "Can I order a card?", "Will you guys charge me for topping up by transfer?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "Where can I use my card?", "Where can I use my card?", "Is there an age limit?", "Why has my top up not gone through yet?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Is there any age limit?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "I found my card. How can I put it into my app?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Do I need my phone to use the app?", "Could I get tracking on the card?", "Where can I edit personal details?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "My new card isn't in my app, how do I get it in there?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Some cash shows up on my app.", "Can I tell if my top off didn't work? It doesn't seem to have.", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Where can I modify my details?", "A payment I didn't do shows in my app", "Is there a way to reset the passcode?", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Please give me both Visa and MasterCard, is it possible?", "I received my card, how do I get it to show in the app?", "I found the card I thought I lost this morning. Can I reactivate this card?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "I think my top-up has failed.", "Is there a number to call to get my pin unblocked?", "How do I convert currencies with the app?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "Why didn't my top up work?", "If I want to can I set up a new PIN?", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Where is my deposit?", "How does the exchange rate work on this app?", "Is there a location where I can change my PIN?", "How to edit personal details?", "I tried to top up. Why was it denied?", "Will there be a charge for topping up by account with a SEPA transfer?", "How do I add my new card to the app?", "I received my new card. Where is it in the app?", "phone is at a hotel, can i still use app", "Where can I modify my information?", "Can I get information on the identity checks?", "Am I going to be charged for topping up by transfer?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I am under the impression that my top up is still pending", "A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?", "What was the issue with my topping up?", "Can i cancel a charge?", "There's a payment that isn't mine on my app" ]

[ "is apple pay costly?", "How do I get the Top Up feature on my apple watch working?", "Am I able to do top-ups with Google Pay?", "I cannot get my google pay to work.", "Why can't I get my top up to work in Apple Pay?", "My Google pay top up isn't working. Help.", "Is the top up feature available on the Apple Watch?", "Can you help me get Top Up to work in the Apple Pay function?", "Apple watch top up help, please?", "How do i top up my google pay?", "Is it possible to top up with Google Pay?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Are top-ups allowed using Apple Pay?", "How can I top up my Google Pay?", "Does my top up and apple pay work together?", "is apple pay eligible for top up" ]

[ "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Can I get a full list of instructions for identity checks?", "How can i make my card active?", "Can I add money to my account via bank transfer?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "is there a way i can see source of money?", "How did my top-up fail?", "what steps do you take to check identity", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "what cards can i use to add money to my account", "Am I able to stop a transfer?", "how much does it cost to add money to my card", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "Can I add to my account balance with a cheque?", "Can I have a supplementary card?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Transferring money using credit card", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "Seems like my top-up has failed", "How come I can see an extra charge for my transfer?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "How do I link a new payment card?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "how to activate card?", "I'm not sure why my top up request was denied", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "I tried to top up. Why was it denied?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "What is the process for using my credit card to transfer money?", "I topped up but my money is not showing. Why is that?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "What are the time frames for the money to be available in my account?", "How do i finalize a card payment", "My top-up was reverted, why did this happen?", "can i order cards on the app", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "What does it mean when my top up is saying still pending?", "How can I trade currencies with this app?", "Will a transfer incur a fee?", "What currency can I use to add money?", "Are there ATM fees?", "How much would I be charged for a transfer?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "Do I have to pick a creditcard brand?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "i need to trace a deposit", "Help me transfer money to my credit card.", "How long will it take for my top up to work? It's still pending", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "I got double charged for a payment so how do I fix that?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "May I exchange currencies with this?", "How do I transfer funds if I am paid in GBP?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Is it possible to use my credit card to transfer money?", "If I have more than one disposable card, can I make five payments on each of them?", "Could I get tracking on the card?", "Do i have to wait to get the pin or can i set up a pin", "If my salary is in GBP, do I need to do something?", "I cannot locate the verification code for my top-up card. Please help me.", "How can I get paid in a different currency?", "When do i get charged a fee for using the card?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "What can I do to verify my identity?", "Can I have a Visa card?", "Are money transfers free?", "may I have a Visa and a Mastercard from you.", "Money transfer help? How long?", "Please tell me why I would have to pay a fee for a recent payment. Thanks.", "Will I be charged for a cash withdrawal?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "At what age can I open an account?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "is there a fee for a transfer? if so how much will it be?", "How do I see my updated balance after I make a cheque or cash deposit?", "With this app, will I be able to exchange currency?", "Can you activate my card pls", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "Hoe do i use my credit card to transfer money?", "Can I order a card?", "are transfers to a beneficiary possible", "My top up isn't in my wallet.", "Top up did not work on the app.", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "Can I obtained a Visa Card", "I would like to transfer money into my account.", "What process should I use to transfer money into my account?", "I could not get a top-up to work, why?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "need to know places i can withdraw money", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Can I purchase with cash or cheque?", "Can I stop a transaction?", "Is there a fee when you pay with your card?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Is it possible to get a Visa and Mastercard from you?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "how much will I be charged for making a transfer?", "When trying to get more than one card is there a extra amount that needs to be paid?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Can am I able to exchange currencies?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "What currencies can be exchanged in the app?", "Can I see the source of my available money?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "Can I have my money refunded for an item", "If I need an additional card, is there a fee for that?", "Tell my why my top-up is pending.", "Can I get an actual card", "Tell me why my topup wouldn't go through?", "I see a strange payment in my account.", "To add money to my account, what currencies can I use?", "For what reason did my top-up get cancelled?" ]

[ "Unable to use my American Express with Apple Pay to top up my account", "I do I top up from my Apple Watch?", "Why isn't my top up working using my saved American Express in ApplePay?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "What currencies does google pay top up accept?", "Why isn't my google top-up pay working?", "Can I use my American Express stored in Apple Pay to top up?", "Can I pay for my gas using my Apple watch?", "Is it possible for me to top up with Google Pay?", "Top up is not working even though I have my AMEX in apple pay.", "Is top-up possible with Apple Pay?", "How do I go about topping up with Google Pay?", "Are top-ups allowed using Apple Pay?", "Does Google Pay offer a top up option?", "Am I able to top up with Apple Pay?", "i received my American Express in Apple pay, why is top up not working?" ]

[ "The money disappeared when I tried to use my card to top up.", "I did not get the cash that is showing up in my app.", "I made a bank transfer but it doesn't seem to have gone through?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "How long does it take for my top up to clear?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "Do you accept cheques for top ups?", "Please help. The card won't work.", "I would like to know how much I can top-up.", "Does it cost anything to top up?", "I added money to the card but the transaction didn't go through", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Do you limit my top-ups?", "I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?", "My card payment did not go through.", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "I made a payment that is not yet complete.", "I just did a transfer, but don't see the money in my account. What's up?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "I need to find out what is the limit for top-ups.", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "How long does a top-up take to go through?", "What cards to do you support to top up.", "Why would the app revert my payment?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "What is the reason my payment was not accepted?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "Is it possible to verify a top up?", "Do top-ups have limits?", "I tried entering my passcode and it isn't working. Can you help?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "I sent a payment, but the person I sent it to says they don't have it", "I topped up my card but the money disappeared.", "Why doesn't a return show up im my account from a purchase I made?", "What's going on with my card? I've tried multiple times and it never goes through.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "Why are my payments showing pending?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Why wasn't my card payment accepted?", "Why didn't my balance update after my cash or checque deposit?", "Which credit card top-ups do you accept?", "There's a payment in the app that I didn't authorize.", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "There is a transfer not showing on my account.", "Why can't I withdraw cash?", "Will I be charged to top off my account?", "Why was my transfer stopped ?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I know there's an auto-top option but I can not locate it when I look?", "A payment I didn't do shows in my app", "Tell me how to verify a top up.", "My PIN isn't working.", "How would I top up with a cheque?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "I went to top up and it is no longer there. Was it sent back?", "How is top-up verified?", "Why did my money disappear when I topped up??", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "How does someone else top up my account", "For some reason, the virtual card won't work for me.", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "How do I start auto top up?", "In what increments can I top-up my card?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "Do I need to set a limit on auto top-up?", "My disposable virtual card will not work", "Do I get charged if I top up with my European bank card?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Why can't I use my card?", "The app reverted after I topped-up", "My card payment is showing pending.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Am I able to top up with this cheque I received?", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "Why is there a payment I didn't do?", "Will topping up by transfer lead to a charge on my account?", "Tell me about the limit for top ups.", "Is an auto top-up option available?", "I just finished sending money, but it's not logging on the recipient side.", "How long should it take for my top-up to finish? I've been waiting a while.", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "why didnt my account allow a transfer", "Why is my payment pending?", "There is a duplicate payment on my card. Why?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Why was my top up cancelled?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "I want to top up using cash, where can I do that?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "I'm looking for the option to top up by cheque.", "Is the system down? I've been trying to do a transfer and have failed?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "I cannot get my virtual card to work.", "Can you tell me why a cheque deposit isn't showing in my balance?", "It has been a couple of hours but I do not see my balance updated, can you help?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I have a confusing payment appear on my statement and I don't recognise it!", "Can somebody else top up my account?", "How do my friends top up my account", "Are there any charges for topping up my card?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "auto-top up option can be found where?", "Why is my top-up still outstanding?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "Why can't I complete my transfer?", "It won't let me activate my card.", "I'd like to know why my top-up was canceled please.", "Is there a reason behind why my transfer did not work?" ]

[ "Is it possible to top up with Google Pay?", "I can't top up my account using my American Express with Apple Pay.", "how do i setup my apple pay", "How can I set up Google Pay on my device?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can I use the apple watch to make a top-up?", "What should I do to top up using my Apple Watch?", "is apple pay eligible for top up", "do i have to setup apple pay to use it", "My Google pay top up isn't working.", "Why can't I get my top up to work in Apple Pay?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I can't get google pay to work right.", "Could google pay and top up be together?", "Is topping up with Apple Pay possible?", "Can apple pay handle top up exchanges?" ]

[ "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "I received the wrong amount of cash from the ATM. Can you help?", "How to exchange my currency", "How do I transfer funds directly from my credit card?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I have a payment I didnt make on my account", "I see a direct debit transaction in the app that is not mine", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Where do I locate topping up with cash.", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Would I need to pay extra for currency exchanges?", "the app reverted my payment", "There are funds showing in my app that I did not receive.", "Can I use my virtual card for recurring monthly payments?", "Can I see where my funds come from?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Can I use app to unblock my card?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "How dp i top up with a cheque ?", "Can I purchase extra non-virtual cards?", "Why do I have a strange payment on my statement?", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "I am looking to transfer some money from my other bank account into this one.", "When will the transaction post to my account?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Where can i exchange between GBP and USD", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I was charged an extra dollar on my account and would like to know the reason.", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "can i verify my identity i the app", "Is it right that I've been charged for transferring money?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Am I charged a fee to transfer funds?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Which ATMs accept this bill of fare ?", "On a card payment, why is there a fee?", "At what ATM can I change my PIN?", "How do I top up my account using transfer?", "When will my balance reflect a deposit?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "what is this charge on my card?", "I would like to transfer some money from my other bank account into this one.", "Will I be charged for a cash withdrawal?", "My card payment doesn't work.", "how can i top up?", "Can i deposit my salary to this account?", "Does it cost to top up my card?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "Am I able to exchange currencies?", "How do I use my card to top up?", "Can I top up with a cheque?", "What can I do to make my physical card work?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "what is this charge on my account", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "How do I check my security settings to allow contactless pay?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "What methods can I use to top up my account?", "Can I change from one currency to another?", "I am wanting to refill my card, is there a charge?", "Can i make transactions before identity verification?", "How come I was charged extra when I withdrew cash?", "What do I need for activation of my card?", "When I look at my statement there is an extra fee, that is for what?", "Can I top up using a cheque?", "How do I exchange currency?", "What is the dollar that I have pending on my statement there?", "Can my salary be received and transferred to my current currency in my country?", "Visa and MasterCard, can I get them both?", "I see in the app some cash was withdrawn, but it's not mine.", "Is there a way to link the card i just got?", "What are the fees for using transfer to top off my account?", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "What do I do if it says my card payment has been cancelled?", "I'm looking to get an additional card.", "Can am I able to exchange currencies?", "Can I change my pin at ATMs? If so, what ones?", "A cheque deposit hasn't posted to my account, when will my balance update?", "Explain the extra ATM fees.", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "why was a extra fee added to my account for transfer ?", "With my new card, how may I activate it?", "My payment for my card is not working", "My new card isn't in my app, how do I get it in there?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "In the app I see a direct debit that I don't recognize.", "When will the money from my bank transfer be available?", "If I have a physical card can I link it?", "What ATMs is the card okay to use at?", "Can it automatically top up my account?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "What systems do you have in place for my security when using my card for everyday purchases?", "Can I get another card?", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "How do i get my salary in the account?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Why do I see extra charges for withdrawing my money?", "I am inquiring about why there was an extra fee charged when I used an ATM.", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "Am I charged more for using the ATM?", "Can other people top up my account?", "There is a card payment I do not recognise.", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "Is it possible to get another card?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Can i cancel a charge?", "Can I have a friend send money directly to me?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?" ]

[ "Is it possible to top up with Google Pay?", "Apple watch top up help, please?", "Can apple pay handle top up exchanges?", "Can I pay for my gas using my Apple watch?", "is apple pay costly?", "Can I top up my account with Google Pay?", "Can you explain why my Google Pay Top isn't working?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Why doesn't my Google pay top up work?", "My American express works with my apple pay, why is top up not working?", "Google Pay won't let me top up.", "Why is top up not working for my apple pay app", "How do I get the Top Up feature on my apple watch working?", "Will be Apple Watch be able to let me top up?", "Unable to use my American Express with Apple Pay to top up my account", "Can an apple watch be used to tup-up?" ]

[ "I have a top-up that's still pending and wanted to know about it.", "How can I withdraw money?", "What steps can I take if someone else is using my card?", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "How does your app transfer the money", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Can I change from one currency to another?", "Does this program take SWIFT transfers?", "I found the card I thought I lost this morning. Can I reactivate this card?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "I just looked at my app and it seems I was charged extra, why is that?", "Can I use any currency to add money?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Can I use a bank transfer to add money to my account?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "I can see an extra 1£ charge on my app. Why did you charge me extra?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Can I use your services without access to the app?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "How can I reset my PIN?", "I don't see my top up in my wallet.", "How do I transfer money to my account?", "What currencies can be exchanged in the app?", "Can I have money transferred into my account at different intervals along my trip?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?", "How do I add an existing card to the app?", "Can I change to another currency?", "Will this app exchange currencies?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "Am I able to exchange currencies?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Will money be added automatically when necessary?", "Is my currency okay to add money with?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Can I see my available money?", "What currencies can I hold?", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "What do I do for the identity check?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "How can I make my card ready to use?", "Can I update my details?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Can I still access the app even though my phone was stolen?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "How can I transfer money between accounts?", "Can I add money to my account with cash?", "Where can I use my card to pay?", "At which ATMs can I use this card?", "Can I transfer my paycheck to the account?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Why can't I top up by cheque?", "How does the exchange rate work on this app?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "How do I reactivate my card?", "Can i make transactions before identity verification is complete?", "Is exchanging currencies a feature of the app?", "Can I verify my identity?", "At what ATM can I change my PIN?", "Why is my top-up showing as cancelled?", "Can I return an item?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I see an extra 1£ charge on my app. Why did It charge me extra?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "Would like to use my card and need to activate it first. Can you help me do this?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "How can I edit my personal details in the app?", "What do I need for activation of my card?", "I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?", "What currency can I use to add money?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Is there a reason my top-up has been cancelled?", "Is there a way to use this app with a disposable virtual card?", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "what steps do you take to check identity", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "How do I active this card?", "Can I add money in intervals to my account? I will be traveling.", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "I have an unauthorized charge.", "how do I get my card to show in the app?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Hey, I have my card, how do I get it to show in the app?", "What works for identity verification?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "Do you take SWIFT transfers?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Please explain why my top-up didn't go through.", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Which ATM's can I use to make a withdrawal?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "When will the cash that I put in the ATM be cleared from pending status?", "Can i cancel a charge?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "I found my card, can I add it to the app?", "How do I re-add a card to the app?", "Can it add money every so often automatically while I travel?", "Can I change my information?" ]

[ "Why isn't my google top-up pay working?", "How do I troubleshoot Google pay top up?", "is apple pay a top up service?", "Using Google Pay, can I top up?", "I got my American Express in Apple Bay but top up is not working", "how do I get top up to work for my card", "Can you please assist me in Apple Pay, in getting Top Up to work?", "how do i setup my apple pay", "Will be Apple Watch be able to let me top up?", "Top up is not working even though I have my AMEX in apple pay.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "How can I top up with Apple Pay?", "how do i set up my apple pay watch to connect to my account", "Can I use my Apple watch to fill my gas tank?", "Does Apple Watch support the topping-off of my account?", "What are the steps needed to top up with Apple Pay?" ]

[ "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I would like to activate my card.", "The app has rejected my top up.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "What do I do if it says my card payment has been cancelled?", "Card payment is showing as pending", "I can see an extra 1£ charge on my app. Why did you charge me extra?", "Do I have a choice for a Mastercard?", "What are the reasons to be charged a fee on card payments?", "How can I tell if there will be a fee added to my payment or not?", "How do I know if my top up worked?", "I have a duplicate payment on my account", "Why has my card payment been reversed?", "Which fiat currencies can I use through this app?", "can i use my app to get a virtual card", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I am having trouble finding the top-up card verification code.", "What is the most efficient way to activate my new card?", "If I want to add funds to the account using American Express, how do I do that?", "Do I need to establish I am paid in GBP before a transfer?", "When will my balance update after a transfer?", "Is there a charge for receiving money?", "What is the process for using my credit card to transfer money?", "My top-up was rejected by an app.", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "Would like to use my card and need to activate it first. Can you help me do this?", "Do you accept Visa or Mastercard?", "Do you have any card fees if I want to add money using an international card?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "What can i pay with out fees", "Why has my card payment been reverted?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Can you tell me why my top up was reverted?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "A false direct debit payment is showing in my app", "Tell my why my top-up is pending.", "A direct debit payment I didn't do shows in my app", "What does it mean when my top up is saying still pending?", "Can I re-link a lost card with the app?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "Is there a fee when you pay with your card?", "I have the funds, why can I not use my top-up?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Do I get to choose between Visa and Mastercard?", "My card arrived but I need to make it work in the app, how do I do that?", "I did a bank transfer to top up, but the money is not available.", "When do I set up my card PIN?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Can I exchange currencies with this app?", "Can I use a bank transfer to refill my account?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Can I use this app to exchange currencies?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "Can i get payed through this system?", "What are the steps to finishing up with this account?", "can i use my mastercard to add money to my account", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "my top up isnt there yet where do i find it", "How can I receive money?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "Salary in GBP has been received, does it need to be configured elsewhere?", "Do you accept SWIFT transfers?", "What do I do to activate?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "How do I tell if my top up was reverted?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "How do I transfer money into my account?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "Is there a list of where I can use my card?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Can I choose whether I receive a Visa or a Mastercard card?", "when will the balance on my account change form a transfer", "I tried topping up my account but it failed, can you help me?", "can you assist me in activating my card?", "can i see money source?", "Can I choose between Mastercard and Visa?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "In my app, a direct debit payment I didn't do shows in my app", "I topped up but it didn't complete", "What if my top up doesn't go through?", "Help! The app says I took out cash but I didn't!", "Is there a charge for getting my money?", "Does it cost me to add cash?", "I see a direct debit payment on my app that I did not do", "My card payment might have been reverted.", "I want to deposit funds, what payments are accepted?", "Do you process SWIFT transfers?", "Why don't I see my top up in my wallet?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Can I cancel my transaction?", "What is the reason that my top-up is still pending?", "How can I transfer money into my account?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "What credit cards are supported?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "I would like my card activated.", "When can I use money sent to my account?", "How to order my card?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "Do you offer Visa or Mastercard?", "I used my card to top up, but the money is not there!", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How long does it take for a top up to go through", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "Did you revert my top up?", "I need my card activated.", "The app wouldn't accept my top up.", "Why is there a direct debit payment on my app that is not from me?", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "Am I able to stop a transfer?" ]

[ "Can I use google play as my primary app to Top up?", "Apple watch top up help, please?", "I got my American Express in Apple Pay, why is top up not working on my device?", "How do I go about topping up with Google Pay?", "Help me please, My Apple Pay American Express top up does not work.", "why top up is not working even if I got my American Express in Apple Bay?", "I want to top up with my Apple Watch.", "Am I able to use Apple Pay?", "I don't know how to top up my Google pay.", "Why isn't my google top-up pay working?", "Does Google Play have an app to Top up?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "where do I top up my google pay?", "What do I do if my Google pay top up isn't working?", "is apple pay a top up service?", "my google pay seems to be acting up." ]

[ "Can someone please tell me how much I can top-up?", "I need to move money to another beneficiary. Why is it not working?", "Can I auto top if I'm low on funds?", "What all is needed to verify the top-up card?", "For some reason, the virtual card won't work for me.", "There is a payment in the App that is not mine.", "I tried to take out cash but the amount isn't right, so what do I do?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "Is it free for top ups?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Why isn't my disposable virtual card working?", "Is there a limit when using auto top-up?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Why can't I get cash?", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "Is there a way to verify a card top-up?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "The cheque I sent a few days ago has not been deposited yet, what is the hold up?", "Something is wrong with my password.", "Is there a charge for using an European bank card for top up?", "virtual card won't work for me", "How long does a top-up take to go through?", "How can I fix my bank transfer to show up on my bank account?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "What is the maximum times I can auto top-up?", "My card payment is showing pending.", "Where can I find top up by cash deposit?", "The activation process did not work, please help?", "I cannot get my virtual card to work.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "Do I need to use a limit on top-ups?", "I would like to use cash to make a top-up?", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "Are the top-ups limited?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Why is my disposable card not working?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Why isn't my refund showing up?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "If I need to top up with cash where should I look?", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "I was getting cash and can't get my card back.", "Do I need to set a limit on auto top-up?", "Are there limits on auto top-up?", "There is a payment on my card that I do not recognize.", "I have a reverted top up I made and wanted to know why it didn't go through.", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "has my card payment been reverted?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "No transactions are being accepted, what's wrong with my card?", "What's going on with my card? I've tried multiple times and it never goes through.", "Is there a way to use a cheque to top up my account?", "Where can I find the verification code for the top up card?", "I can't get the virtual card to work", "Verifying the top-up seems like a hassle.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "How do I reset my PIN, I can't seem to use my card?", "How come I can't get money at the ATM", "Can I use a cheque to top up my account", "I have a confusing payment appear on my statement and I don't recognise it!", "How long does my top up pending last?", "Why was my top up cancelled?", "What is the highest amount I can top-up?", "Could it be that I deactivated my card, its not working?", "Transferred to account is not successful, help please?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "Why is my payment pending?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I don't recognise a card payment", "I just checked my account on the App and there is a payment on there that I did not make.", "My account is new why can I not top up", "Does it cost anything to transfer money for a top-up?", "Why didn't my balance update after my cash or checque deposit?", "What is the charge for using a Top up card in the US?", "My contactless stopped working today no matter where I try to use it. How do I get it to start working again?", "Is there an issue with my card payment as it has not gone through.", "HELP! I tried to get cash and it gave me some, but not the right amount!", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "If there isn't much money left can it automatically top-up?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "Did you revert my top up?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I tried to make a transfer and it didn't work.", "Is there a fee for using a European bank card to top up?", "when i travel can it top up automatically", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "I got double charged for a payment so how do I fix that?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Is there such thing as an auto top-up option?", "I can't log in", "My card payment might have been reverted.", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "I can't seem to get my virtual card to work.", "what is the limit for top-ups?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "My transfer didn't complete. Why can't I access funds?", "No option to top up with a cheque ?", "Why can't I activate my card?", "Why hasn't my transaction completed?", "My transfer isn't in", "Why would the app revert my payment?", "why was my payment reverted on the app", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones." ]

[ "I got my American Express in Apple Pay, why is top up not working?", "What services can I use to top up?", "I need to top up, can I use google pay?", "Can I use my apple watch to top up?", "Can I top up my account with Google Pay?", "I have received my American express in apple play, looks like top up has an issue, please help?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Can I deposit money using Apple Pay?", "How can I top up with Google play?", "Google Pay Top up isn't working", "How do I troubleshoot Google pay top up?", "Can I use top-up with Apple pay?", "I would like to use top-up with my Apple Pay.", "top up google pay, is it possible?", "where do I top up my google pay?", "I can't top up my account using my American Express with Apple Pay." ]

[ "Is there a way to get around fees", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "can i see money source?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "How do I reactivate my card?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Can I also transfer with SWIFT?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Could you send me and up date on the arrival of my card?", "Do you accept SWIFT transfers?", "will you be able to activate my card", "How do I view the card I received in the app?", "Is it possible that my card payment was reverted?", "Where can I activate my card?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "Help! In the app there is a direct debit that I don't remember.", "Would like to use my card and need to activate it first. Can you help me do this?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "There is an unauthorized payment in my statement.", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Can I use American Express?", "I need to add a serious amount of cash to my card, how do I do that?", "Can I see my available money?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "No option to top up with a cheque ?", "Should my top up still be pending?", "Can I use my American Express to add money to my account?", "has my card payment been reverted?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "What credit cards are supported?", "Do you have Visa or Matercard?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Can you help me activate my card", "Can I have money transferred into my account at different intervals along my trip?", "Can I use this account to receive my salary?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "Am I able to add money into my account using my American Express?", "the app reverted my payment", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "My top up may have been reverted", "Can I pick between Visa and Mastercard?", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "found card, how to put it back in app", "Does this app allow currencies to be exchanged?", "How do I active this card?", "How do I transfer cash my into my account?", "How can my account have money transferred into it?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "The application reverted my top-up.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "My top-up showed as complete, but it's no longer there! What's going on here?", "Hoe do i use my credit card to transfer money?", "What would lead to my top up still pending?", "Does the app allow for exchanges between currencies?", "Can I receive payment in another currency?", "Why is my top up not completing?", "My top-up was cancelled, could my bank be the problem?", "are transfers to a beneficiary possible", "Can you tell me if my top-up has been cancelled?", "Is it possible for a friend to personally send me a payment?", "Could I get tracking on the card?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I want to get a Visa and Mastercard, is it possible to get both from you?", "I want to exchange USD and GBP with the app", "I need help finding the verification code on the top up card.", "Is it possible to have a second card?", "How can I start using my card?", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Is it possible to get a physical card?", "I get paid in GBP. Should I configure this and if so, where?", "I have a Visa and Mastercard, can I use these?", "Is exchanging currencies a feature of the app?", "Could I get a MasterCard and Visa from you?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Can I change from AUD to GBP?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "I don't think my top up is working correctly", "If I have more than one disposable card, can I make five payments on each of them?", "My wallet isn't showing my top-up, did I do something wrong?", "What ATMs can I use this card?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "How can I transfer money using my credit card?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "I will be traveling. Can I add money automatically?", "My card is very close to expiring. When can I order a new one and how do I do so?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "How do I get my card active?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Is there a money transfer fee?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "Could you explain why my top-up has gone through yet?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "Is it possible to use my credit card to transfer money?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "I just looked at my app and it seems I was charged extra, why is that?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "How do I send my account money through transfer?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "Do you have any card fees if I want to add money using an international card?", "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?", "can i verify my identity i the app" ]

[ "Why doesn't my Google pay top up work?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Can I use the system Google Pay for top-ups?", "My top-up for Google Pay isn't working", "My top up is not working in Apple Pay.", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "How can I set up Google Pay on my device?", "What are the steps needed to top up with Apple Pay?", "Can I use top-up with Apple pay?", "Can I top-up my google pay?", "can I top up an apple pay?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "How can I top up with Google play?", "Google pay and top up, I want it, can I get it?", "how do i set up my apple pay watch to connect to my account", "Does Apple Pay give the option to top up?" ]

[ "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "Do I get charged if I top up with my European bank card?", "I am seeing in the App a some cash withdrawal that its not mine", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "What can I use a virtual disposable card for?", "Does this app exchange currencies?", "If my card is going to expire this month, do I need to order a new one?", "What ATMs can I withdraw money from?", "My card hasn't been working when I try to use it.", "Can I choose my card scheme?", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "I can't remember my app code, can you reset it?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Are there any ATM's near me that accept this card?", "I have a card that expires in the coming month, do I have to specifically ask for the updated card?", "I have a cheque here, can I use it to top off my account?", "Do I need to pay extra for exchanging currencies?", "What will I need to configure if my salary is in GBP?", "What are my bank details so I can do a transfer?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Can I use a bank transfer to refill my account?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Is there a fee to top up by bank transfers?", "Can I get paid in another currency?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "Is there any fees for top ups?", "What does it mean when it says I have a payment pending?", "What should I do if my card doesn't work?", "Tell me why there is a fee for a card payment.", "How long does it take for a bank transfer to show on my balance?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "I need to use a European card for a top up, what will the charge be?", "What are the steps to activating a new card?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "why do I have an unknown payment?", "Help my activate my card.", "Why was I charged a fee for debit or credit card payment?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "What kind of cards are supported? What currency?", "How much is the charge to top up via credit card?", "My credit card did not go through. Can you see if it has insufficient funds?", "How much can I expect to pay to top up a US card?", "In what increments can I top-up my card?", "My funds are low, can I auto top up?", "Am I going to be charged for receiving money?", "I don't know what this Direct Debit payment on my account is for.", "My card has an expiration date, will you send a new one automatically?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "How can the recipient see my money transaction?", "How do I transfer funds if I am paid in GBP?", "where can i have a virtual card", "Which one are you? Visa or Mastercard?", "I need AUD not GBP, how do I change it?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "to cash withdrawals charge me?", "My card payment has not been withdrawn from my account", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "what are the reasons why you would not be able to process a payment", "I have a pending payment on my card. Why?", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "What locations can I top up with cash?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "Do you charge a fee for adding money in USD?", "Is this card accepted by ATMs?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What do I do to get ahold of my own card?", "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "How to order my card?", "What is the process for activating my card?", "What steps do I need to get another card?", "I can't figure out how to change GBP to AUD, what do I do?", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "Can I auto top if I'm low on funds?", "what steps do you take to check identity", "What cash stations take this card?", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "There is a fee on my account. Why?", "What do I have to do to get a Visa card?", "Do cash machines let me change my pin?", "Help me transfer money to my credit card.", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "How do I add a new card?", "Do I need to order a new card before it expires?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "When can I expect my card?", "How can I get a Visa and Mastercard?", "What do I do to link my new card?", "I do not recongize a payment in my account.", "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?", "When will the money from a transfer be made available on my account?", "Are SWIFT transfers supported?", "I need a Visa card", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "When will my payment go through?", "While I was checking out in the grocery store, I realized I needed cash so I requested some. However, I noticed there was a fee for this transaction. Why did I get charged a fee?", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "My card is about to expire. What do I need to do to keep using my card?", "Why can't I make multiple payments with my virtual card?", "I didn't make a payment that shows in my app.", "what are the locations i can withdraw money", "I don't know if I made this payment on my card.", "There is an extra charge on my app that I was not told about or I was aware of!", "Is there anyway to use a cheque to top up?", "How do I change my card PIN?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "I want to top up by using a credit card, which ones do you support?", "Why was my virtual card declined when attempting to setup automatic billing?", "How do I deposit my paycheck to this account?", "Can the card was sen to me be tracked?", "What currencies can be exchanged in the app?", "What happens when I money transaction doesn't show up on the receiving side?", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working." ]

[ "I would like to know if I can top up with Google Pay.", "If I want to top up, can I use Apple Pay?", "I need to top up, can I use google pay?", "How can I top up using google pay?", "My American Express is in my Apple Pay and the top up is failing, why?", "Why doesn't my Google pay top up work?", "How do you Top Up on the apple watch?", "Could google pay and top up be together?", "Hi, I have an apple watch. How do I use it to top up my card?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Help me please, My Apple Pay American Express top up does not work.", "Can I pay for my gas using my Apple watch?", "I would like to use top-up with my Apple Pay.", "Is there a way to top up using my Apple Watch?", "Can you help me get Top Up to work in the Apple Pay function?", "Google play top up help?" ]

[ "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "Where can I activate my card?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I received my card, how do I get it to show in the app?", "Where do I activate my card?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "What do you do to transfer money to my account?", "Can I choose from either Visa or Mastercard?", "My top-up seems to be pending for a long time?", "In the app, where do I find my card PIN?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "The application reverted my top-up.", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "When will the cash that I put in the ATM be cleared from pending status?", "Does it cost me to add cash?", "I will be traveling. Can I add money automatically?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Why verify the top-ups?", "Am I able to add money into my account using my American Express?", "What is this fee for card payment?", "Hi something is going on with the app. I see some payments I didn't make?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I need help finding the verification code on the top up card.", "Can I add money automatically to my account while traveling?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "Can I obtained a Visa Card", "I've obtained the card, how do I enable it on the app?", "What is the fee on my card payment?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Please tell me, do you use Visa or Mastercard?", "I cannot tell what my top up currently is.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "The card can be used at which ATMs?", "The app reverted my recent payment", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Is there a money transfer fee?", "Some cash is showing up in my app that I did not get.", "Can I use my virtual card to complete transactions for memberships?", "If I wanted to make a change from GBP to AUD what is the process?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "How do I check my security settings to allow contactless pay?", "Why did my credit card get declined for top up?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "How can I use American Express to add money to my account?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How can I add physical money to my card?", "Can I use as many top-ups as I want?", "Is there a charge for receiving money?", "How do I know what my account is set to, I am paid in GBP?", "I want to add money to my international card, so are there any fees charged to do this?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Does the app allow for exchanges between currencies?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "I received my card, how do I get it to work in the app?", "Are there any charges for receiving money?", "I have the funds, why can I not use my top-up?", "In what places can I use my card?", "What is the charge for paying with my card?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "I'm checking the app and I see a payment that's not mine.", "If my card payment isn't working what do I do?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I found my card again. Can I put it back into the app?", "can i verify my identity i the app", "What steps can I take if someone else is using my card?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Is there a charge for getting my money?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "I went to top up and it is no longer there. Was it sent back?", "I topped up but it didn't complete", "How many digits identify the top-up verification code?", "Do you receive SWIFT transfers?", "Can i make transactions before identity verification is complete?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "Are visa and mastercard accepted", "My wallet isn't showing my top-up, did I do something wrong?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "I am seeing in the App a payment that its not mine", "can i see money source?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Should my top up still be pending?", "Are there specific ATM's I can use with this card?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Can you check if my money has reached my account since it is not showing up yet?", "I want to exchange USD and GBP with the app", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "What credit cards are supported?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "Does this program take SWIFT transfers?", "The app rejected my top up", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "What other credit cards can I use?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "I don't think my top up is working correctly", "Has my top up been reverted?", "Can I choose between Visa and Mastercard?", "How can I start using my card?", "Can I change from AUD to GBP?", "When I topped up the app reverted it.", "Can I use my salary for this?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "May I choose between Visa and Mastercard?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "where is theft-top option?", "When I want to transfer money to my account, how can I do that?", "do i need to add money before i order a card" ]

[ "Why isn't my google top-up pay working?", "how do I get top up to work for my card", "In regards to top-ups, can I do them via Google Pay?", "I got my American Express in Apple Bay but top up is not working", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Does Google Pay offer a top up option?", "Google Pay won't let me top up.", "Can you show me how to top up with Google play?", "Can I use my American Express card with Apple Pay?", "My top-up for Google Pay isn't working", "can i top up with apple pay", "I don't know how to top up my Google pay.", "Can apple pay handle top up exchanges?", "Is topping up with Apple Pay possible?", "Why isn't my top up working using my saved American Express in ApplePay?", "Can I pay for my gas using my Apple watch?" ]

[ "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Will there be a charge when money is added to my account?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "When will the money from a transfer be made available on my account?", "How to access my virtual card", "My card is about to expire. How do I order another?", "Can I exchange currencies with the app?", "I had a problem with my card payment, can you help?", "I need to change a transfer.", "my statement contains an unknown payment", "Why isn't my top up showing on my wallet?", "There is a card payment that I'm not recognizing.", "How can I edit my personal details in the app?", "when will the balance on my account change form a transfer", "how do i get the card linked", "I am unable to use my top-up on the app. Could you explain this to me?", "What is the process for activating my card?", "How does it work when I transfer money into my account?", "Can I put my old card back in the app?", "How can my boss pay me directly to the card?", "Do you do Visa or Mastercard?", "What are the rules to where I can use my card?", "Where is my cash deposit?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "i put in money for vacation and its not showing. i need that money today, how long will it take", "My top-up appears to be pending.", "A payment I didn't do shows in my app", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "There's a duplicate charge on my account?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "I've been waiting for a top up to come through for over an hour and I need the funds now.", "Do I have a Visa card as an option?", "Can I reset my PIN?", "Do you have charges now when you pay with a card?", "Is there a way to make my old card usable with the app?", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "I had a duplicate card and got charged twice. How do I resolve this?", "Please help me regarding a direct debit in the app that I don't recognize.", "I'm checking the app and I see a payment that's not mine.", "Do I have to pay for a second card?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "In what way can I change my PIN and where do I need to be?", "How do I reset my password?", "With my credit card i would like to transfer money.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "Is there any limit to the amount I can add to a card at a time?", "How do I order another card?", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "How can my friend send me money?", "What can I use to receive my salary?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "What are the steps for getting money from a friend?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "It seems my top up is reverted?", "I want to activate my new card.", "Why do we need to verify top-up?", "How long will my top-up stay pending?", "Is auto top up a provided service?", "I need to update my info.", "For some reason my card payment hasn't worked. what can I do to look into that?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I have a payment I didnt make on my account", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "Is there any way to see my card in the app?", "If my card payment is cancelled, what should I do?", "Do top-up limits exist?", "I have a card payment that I don't recognize. What should I do?", "How can I perform a dual money transferring from one account to another?", "With my new card, how may I activate it?", "I have a payment in my statement that is off", "Can I add money automatically to my account while traveling?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "How do I transfer funds directly from my credit card?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Is it possible to exchange USD and GBP on the app?", "Explain the extra fee on my card when paying.", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "What are the charges for receiving money?", "An extra fee has been added to my card payment is this correct?", "I went to top up and it is no longer there. Was it sent back?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "How do I take a block off my card?", "Can you explain why there is a payment showing twice?", "How can I order a card?", "How do I go forth on transferring a sum of money from one account to another?", "My statement shows and extra 1$ that was charged to it and I would like to know why.", "Can I get a new card?", "What do I do when I get close to the expiration date of my card?", "How long does it take for my top up to clear?", "Can I transfer my salary onto here?", "Can you activate my card pls", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Can I use this account to receive my salary?", "I need more assistance with how to activate my card.", "Can someone assist me with activating my new card?", "Can I add money to my account via bank transfer?", "How can I fix this? There is a double charge on my account.", "How do I link one your card if I have one already?", "My payment was reverted by the app", "Where is my last money transaction", "European bank card for top up will come with any extra fees?", "When will the money show in my account?", "Can I order a new card with the app?", "When can I expect money to be transferred to my account?", "Why is top-up verified?", "Where is the cash I deposited?", "I need to change my account details", "Has the check I deposited cleared to I can get the cash?", "Where can I withdraw money from?", "Where can I withdraw money from?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "How do I order a card?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?" ]

[ "In regards to top-ups, can I do them via Google Pay?", "What do I do if my Google pay top up isn't working?", "I do I top up from my Apple Watch?", "Top up is not working even though I have my AMEX in apple pay.", "How do I top up using my Apple Watch?", "Is the top up feature available on the Apple Watch?", "What are the steps needed to top up with Apple Pay?", "I got my American Express in Apple Bay but top up is not working", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "What services can I use to top up?", "Is it possible to top up with Apple Pay?", "Can top ups be done from an apple watch.", "Can I deposit money using Apple Pay?", "Will be Apple Watch be able to let me top up?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Google play top up help?" ]

[ "I need to change my data.", "How can i make my card active?", "I made a payment but the app reverted the payment.", "The app won't identify me.", "I just replaced my phone but how do I use my card information?", "I am wanting to refill my card, is there a charge?", "my phone was taken! can you place cancel my account so no one uses it", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "I got notified that my top up has been reverted. Why?", "What do I use to verify my identity?", "I believe my top up has failed", "The top-up verification code is missing", "I'm trying to use a cheque to top up", "Is it possible to order a card?", "I just checked my account on the App and there is a payment on there that I did not make.", "Will I get extra charges?", "My app shows some cash I didn't get.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Why is there a direct debit I didn't make showing in the app?", "I need my card activated.", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "Help my activate my card.", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "I need to actuate my card.", "My phone was taken yesterday, is there something that I need to do?", "I did a payment but it was reverted by the app", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "Is there a minimum age for having an account?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "How do I get my card active?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Is there anything I need to do since my phone was stolen?", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "I can't verify identity through the app.", "with what can I verify my identity?", "Do I have to do the identity check?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "My app says that I'm not verified.", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Is this where I order a virtual card?", "Why did you revert my top up?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "How do I reset my password?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I didn't get cash from an ATM, but the app says I did", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "The app is saying I made a withdrawl but I didn't.", "What is needed to activate my card?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Can I reset my PIN?", "I need information explaining why my top-up failed to go through", "I want to top my account by using a bank transfer. How would that work?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I can't find the top-up card verification code.", "Please help me. I don't know my code to get into the app.", "Can I verify my identity?", "What can I use to verify my identity?", "I am seeing in the App a some cash withdrawal that does not belong to me", "I received my new card, but I don't see it in the app anywhere. What do I do?", "My top-up was rejected", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "How do I complete the ID check?", "In my app, a direct debit payment I didn't do shows in my app", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Are there still fees for european top-ups?", "Can you help with a transfer to an account", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "I have a top up that didn't go through. Why?", "Can you check if my money has reached my account since it is not showing up yet?", "What age do you have to be?", "A false direct debit payment is showing in my app", "Can I change my PIN on my phone?", "What do I do if I lost my phone?", "What is the age requirement?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "A payment I didn't do shows in my app", "I want to top up by cheque", "I was mugged yesterday and they took everything. I can't access my app. What are my next steps?", "Can i have a virtual card?", "Can it add money automatically while travelling", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "please tell me why my top-up failed.", "Can I order a virtual card?", "I am looking for my top-up verification code and cannot find it.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "Why is it failing to top-up?", "Can we skip verifying?", "What do I do if my phone was stolen?", "It doesn't look like the top-up completed.", "I'd like to know why my top-up was canceled please.", "How to edit personal details?", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "how can i get it to add money automatically while travelling", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "I believe my top up did not work.", "What do I need for activation of my card?", "How do I see my updated balance after I make a cheque or cash deposit?", "What extra charges are there?", "Can I call to get my card activated?", "What do I need to do for the card activation?", "Why did my credit card get declined for top up?", "Can I use a Visa or Mastercard?", "My wallet doesn't show my recent top up.", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "I cannot locate the verification code for my top-up card. Please help me." ]

[ "Can I use American express with apple pay? Why does it make my top up not work?", "How can I set up Google Pay on my device?", "My Google pay top up isn't working.", "How can I top up with Apple Pay?", "how do i set up my apple pay watch to connect to my account", "Is it possible to use Apple Pay to put money in my account?", "I want to top up from my Apple Watch, can I?", "how do I get top up to work for my card", "I can't get google pay to work right.", "Am I able to top up with Apple Pay?", "do i have to setup apple pay to use it", "Can I add money with Apple Pay?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "How do I use the top up app with my apple watch?", "Is there a way to top up using my Apple Watch?", "i received my American Express in Apple pay, why is top up not working?" ]

[ "I am having difficulties to verify my identity.", "How long am I to wait before the transfer gets to my account?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "Why hasn't my card arrived yet?", "I lost track of my card", "Can I choose what card I can use", "I'm looking to get an additional card.", "Why can I not choose the card i want?", "Show me how to activate my card", "Why hasn't my transaction arrived?", "I might need AUD instead of GBP, how to change?", "can i use my mastercard to add money to my account", "How do I track the card you sent me?", "I received the wrong amount of cash from the ATM. Can you help?", "How do I change my card PIN?", "I did not get as much cash as I requested at the ATM.", "Will I have to pay extra to exchange money?", "An ATM machine didn't return my card.", "What do I do? My card is broken.", "Can you tell me how do I get a card?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Why didn't my transfer get to the recipient?", "I want to use my card, how would I activate it?", "How do I turn on my new card?", "Im waiting for my transaction to go through.", "My identity can't be verified for some reason", "How do I activate my card to start using it?", "Can you transfer money to your card by bank transfer?", "I just got this card & I don't know how to activate it.", "I payed with a card and was charged an extra fee", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "what do I need to do if the ATM kept my card?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Do you accept SWIFT transfers?", "Where can I find an ATM to use this card?", "I can't find the card PIN.", "am suspicious of my card's security", "How long will it take for the money to reach my account?", "Is there any way to get another card on the same account?", "Can you tell my why my card payment has been reverted.", "how do I link a card I already have?", "Can you tell me why my transfer is failing and help resolve?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "The card I've got seems to be broken.", "There are charges on my card that I haven't purchased.", "I want a new card", "I tried withdrawing but my cash is not showing up?", "I am trying to complete a transfer but I keep getting an error message.", "I'd like more information about choosing a Visa or Mastercard.", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "Does the card you sent have a tracking number?", "Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.", "I want to deposit funds, what payments are accepted?", "My card has been compromised", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "How do I go about ordering a new bank card?", "How do I activate my card that just arrived?", "Is my card accepted anywhere?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "The money that I have transferred hasn't arrived yet.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "My ATM transaction was unsuccessful.", "What are the steps in order to activate my new card?", "I think my card payment has been refunded", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "Can I get paid in another currency?", "Is there a reason that my transfer failed?", "My cash withdrawal was not entirely complete", "The app will not let me into my account.", "Why did I get a different card then requested?", "I would like to better understand why my pass-code is not working.", "How do I link an existing card?", "What is the status of my card's delivery?", "My card activation attempt failed.", "I have a transfer that is pending.", "What different ways are there for someone to send me money?", "I need to activate my card, how is that done?", "How can get a Visa card?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "my statement contains an unknown payment", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "I made a money transaction but the recipient can't see it", "I think someone may be using my card.", "how do i get the card linked", "What is this extra fee that I got when I used my card to pay?", "I found my card, how can I use it again?", "I want to transfer some money from my other bank account into this one.", "Can I transfer using SWIFT?", "Why am I being a charged for using my card?", "What are the reasons why a card payment would be declined?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "What may be the reason that my transfer did not go through?", "can i add funds with a card from the united states", "How can my new card be activated?", "Can both a Visa and Mastercard be received from you?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "What do i do to get a physical card?", "I was trying to top up my account and it isn't working", "I need to move money from another bank to this account.", "I requested a virtual card but it is not showing up. Why?", "Why isn't my id verifying?", "I have a payment that hasn't went through yet.", "How long until the card arrives?", "When should I expect to receive my card?", "Tell me how to go about activating my new card?", "I did a payment but the app cancelled it.", "My card is stuck in the ATM?", "There is a transfer not showing on my account.", "My card doesn't accept any transaction at all. What's wrong??", "My card is almost going to expire.", "In my app, a direct debit payment that I didn't do shows up.", "My card stopped working when I use it", "Do I get to choose between Visa and Mastercard?", "I tried to do a transfer but it didn't go through.", "Why doesn't my balance reflect my transfer", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "What kind of cards are supported? What currency?" ]

[ "How can I get my Google pay top up to work?", "How can I top up with Apple Pay?", "Google Pay won't let me top up.", "Can I add funds directly from my Apple Watch?", "How do I get the Top Up feature on my apple watch working?", "Why can't I get my top up to work in Apple Pay?", "I got my American Express in Apple Pay, why is top up not working in my country?", "How to activate Google Pay for top up?", "I can't use top up on Google Pay.", "Can I use the apple watch to make a top-up?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Can you explain why my Google Pay Top isn't working?", "What are the steps needed to top up with Apple Pay?", "Are top-ups allowed using Apple Pay?", "I don't know how to top up my Google pay.", "Apple watch top up help, please?" ]

[ "Could I get a mastercard if that's reasonable?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "why hasn't my top up gone through yet", "When will my card be activated?", "How do I freeze my card using the app?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "My wallet isn't showing my top-up, did I do something wrong?", "How do I get my salary through this account?", "is it just visa or can i also use mastercard?", "Will this card work at any ATM?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "How do I fix a reverted top up?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Are you aware of any charges for receiving money?", "There is a duplicate payment on my card. Why?", "How can I transfer money to my account?", "Can I electronically transfer funds into my account from my American Express?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "I want to get Visa and Mastercard", "Can I put my found card back into the app on my phone?", "why did the app refuse to make an approved payment", "My top up did not complete.", "What ATMs can I use my card?", "Do you accept cash?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "can i see money source?", "Will the card be a Mastercard or a Visa?", "Can I deposit a check?", "What is the function of the identity check", "I can use this card at which ATMs?", "What is this fee for card payment?", "What other credit cards can I use?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "How do I receive a card?", "If I wanted to make a change from GBP to AUD what is the process?", "I was checking my statement and my top-up has been reverted", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What's taking my top-up so long?", "what are the locations i can withdraw money", "I requested a higher amount for my cash withdrawal", "Are there specific ATM's that I can draw money from?", "I just want to top-up, why do I need to verify anything?", "Can i deposit my salary to this account?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I will be traveling and want money to be added automatically in certain intervals. Is this possible?", "What is the age requirement?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "Are there specific ATM's I can use with this card?", "Is there a fee for transferring money", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "How do I view the card I received in the app?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I need to actuate my card.", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "what is my monthly spending limit because i was refused my money at an atm", "I think my top up did not work", "Do you guys accept Visa or Mastercard?", "how can the money machine keep my card what do i need to do?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "may I have a Visa and a Mastercard from you.", "I tried to top up, but the funds show up as pending. I thought it was instant?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Do I get to choose between Visa and Mastercard?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "When does the money get transferred to my account", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "A payment that I didn't make appears in my app.", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "Is a SWIFT transfer acceptable?", "How do I transfer funds if I am paid in GBP?", "What stores will take my credit card as payment?", "Which merchants accept my card?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "Why did my top up not work?", "My top up was reverted. Can you help?", "When will my payment go through?", "how much does it cost to add money to my card", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "Why is there a direct debit payment on my app that is not from me?", "I need to know why a money transfer is available.", "What kind of cards are supported? What currency?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "My card is needed soon", "Do you do Visa or Mastercard?", "Some cash I didn't get shows in my app", "I made a payment but the app reverted the payment.", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "is it ok if i use both visa and mastercard", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "Can I set it up to add money every few days automatically while I am traveling?", "Says that my top-up is incomplete?", "how should i add money to my card", "Are there any ATM's near me that accept this card?", "found card, how to put it back in app", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Does this app exchange currencies?", "When I'm traveling is it possible to add money automatically at certain time points?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "How can I add money automatically?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Can you help with a transfer to an account", "I have an unusual payment in my statement", "Visa and MasterCard, can I get them both?", "Okay, I found my card, can I put it back in the app?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Is there a way I can get a Visa card?", "will you be able to activate my card", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account." ]

[ "How do i top up my google pay?", "What currencies does google pay top up accept?", "Google play top up help?", "google pay top up did not work", "What should I do to top up using my Apple Watch?", "Google Pay isn't working. What is wrong?", "How do I go about topping up with Google Pay?", "Can you help me get Top Up to work in the Apple Pay function?", "How do I get the Top Up feature on my apple watch working?", "I would like to use top-up with my Apple Pay.", "Am I able to top up with Apple Pay?", "can i top up with apple pay", "I can't use top up on Google Pay.", "How can I top up with Google Pay?", "Is top-up possible with Apple Pay?", "is apple pay a top up service?" ]

[ "What process should I use to transfer money into my account?", "virtual card won't work for me", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Why was my card declined?", "Where can I pay with my debit or credit card?", "Please tell my why I was charged a fee for using my card?", "Why can't I verify my id?", "Are there any restrictions on where I use this card?", "I did a money transaction and the recipient doesn't see it", "The app reverted my action when I topped up.", "Why would my card payment be cancelled?", "I attempted to get cash in the ATM but it was not authorized", "Where do I pay with my debit or credit card?", "Can I top up my balance with a cheque?", "What fees to you have for top ups?", "Why is my card payment still listed as pending?", "Why didn't I receive the right amount of cash at the ATM?", "Is my card denied anywhere?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "Why am I being charged a fee on a card payment?", "Why was my transfer stopped ?", "What was the issue with my topping up?", "How can it be that my Card is not functioning anymore?", "Why has my transfer failed?", "Where is my top-up verification code?", "where can I find the auto-top up option?", "Am I charged more for using the ATM?", "I completed a transfer that isn't showing up on my account.", "When using my card I was charged a fee for doing so, why?", "How do i activate my card", "Do you have Visa or Matercard?", "There is a card payment I'm not familiar with.", "The card can be used at which ATMs?", "My account transfer was blocked.", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "On a card payment, why is there a fee?", "How can I tell what the limit is to top-ups?", "A transfer was not allowed to an account.", "How can I get the cash deposit to show up on my account?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "The ATM did not give me my card back?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "What is wrong with my top-up?", "My money I added isn't on my card.", "There was a canceled payment for my card.", "There was a direct debit transaction I have don't think should be there.", "I need to find out what is the limit for top-ups.", "Can I choose my Visa or Mastercard?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "Why was I denied the option to transfer money to a selected beneficiary?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Why don't I have my transfer?", "Why would I have a pending payment?", "How can i make my card active?", "Why won't my card work anymore?", "Could you tell me why my top up isn't showing in my wallet?", "I need help with understanding why my card is not working.", "How can I transfer money to this account from another bank?", "Why was my transaction charged an extra fee when paying with my card?", "I see a direct debit transaction in the app that is not mine", "I need to transfer funds into my account. How can I do this?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "I tried transferring to an account but it didn't go through. What happened?", "How can I activate my card>", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "What is needed to activate my card?", "My card payment has failed.", "My app shows a money withdrawal that I did not do.", "Why hasn't my return cleared my account?", "Is there an additional charge for topping up using a European card?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "I didn't set up a direct debit payment on my account.", "My card payment was reverted, why?", "I didn't get all the cash I requested for at the ATM", "Why is it I am charged an extra fee when I use the ATM?", "I can't get cash from the ATM!", "Why is their a charge pending on my card still?", "How can someone send me money?", "Would it be possible to activate my card?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Can I transfer using SWIFT?", "My account isn't showing a transfer I made.", "My recent transfer didn't go through - why not?", "I made a cash deposit going to my account but it is not there", "Why did the funds not transfer to another recipient?", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "How do I reactivate my card?", "My transfer didn't work", "what do I need to do if the ATM kept my card?", "There are automatic debits on my account that I did not make.", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "What are the fees for top ups?", "Why hasn't my balance been updated from the check deposit I made?", "Why have I been charged a fee for card payment?", "I tried to use my debit card, but the payment did not work.", "Can you tell me why my card payment did not work?", "How do you fix my card payment?", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "Help me please, I need to top up cash.", "Why am I getting a fee on a card payment?", "How do I top up by cheque?", "Exchange rate for my card payment is wrong", "I'm having difficulties changing AUD for GBP. How do I do this?", "Why is my card payment cancelled?", "Will my friend be able to top off my account?", "A fee shouldn't apply to me if my card was stolen.", "I would like to transfer some money from my other bank account into this one.", "I want to transfer some money from my other bank account into this one.", "something is wrong with my exchange rate charge", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "The payment on my card shows as pending.", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Trouble with my top up", "Why is my top up not completing?", "Are their fee's for top ups?", "When I topped up, the app reverted my funds.", "How do I avoid getting charged a fee on my card?", "My actual card isn't working." ]

[ "Can I top up my account with Google Pay?", "Am I able to top up with Apple Pay?", "Does Google Play have an app to Top up?", "Can I use top-up with Apple pay?", "My google top-up pay is not going through", "How do I get the Top Up feature on my apple watch working?", "What do I do if my Google pay top up isn't working?", "why top up is not working even if I got my American Express in Apple Bay?", "Unable to use my American Express with Apple Pay to top up my account", "i received my American Express in Apple pay, why is top up not working?", "How can I top up with Google play?", "Why doesn't my Google pay top up work?", "What services can I use to top up?", "Can I top up using my apple watch?", "Is topping up with Apple Pay possible?", "Is Apple Pay a possible top up option?" ]

[ "I was wondering whether exchanging currencies can be done on this app.", "What is the source of my funds.", "What do I do to verify my source of funds?", "I tried withdrawing but my cash is not showing up?", "How do I verify my identity online", "My account balance has not gone up even though I just transferred money into it", "I can still see money in my account after making a payment", "How much to exchange currencies?", "How does a bank transfer for topping my account work?", "My payment was reverted by the app", "My statement shows an extra fee - what is it?", "Do you receive SWIFT transfers?", "What do I do for the identity check?", "I need to know how much it costs to transfer funds.", "What is the procedure for depositing a virtual card", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "How can I change my information?", "What are your currency exchange fees?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "How would my friend be able to send me money?", "I don't understand the money transfer process.", "How do I link a new card?", "How does a transfer work?", "Help, the ATM didn't give me all the money I requested", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "With my new card, how may I activate it?", "Where do I scan my card?", "What do I have to do to activate my card?", "I have a card payment that I don't recognize. What should I do?", "Can I pay online with my card?", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "How do I link a card that I already have?", "I've received my card so now I need to know how to sync it to the app.", "How do I get my card?", "I have a payment I didnt make on my account", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Money that I have transferred hasn't arrived yet", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "I've made a bank transfer but the money doesn't seem to be in my account.", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "Why am I charged to get money from the ATM?", "i need to top up by card.", "I have a transaction showing up multiple times.", "I want to use bank transfer for topping up my account. How is it handled?", "What do I do to activate my new card?", "There is an extra 1£ charge on my app. Why did you charge me extra?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "how to get new card?", "Where did this extra €1 fee on my statement come from?", "show me how to top up", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Do you accept other currencies besides US Dollars?", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "I need a hand here, I need to top up cash.", "I would like to activate my card what do I need to do?", "what do i need to have with me to activate card", "What do I use to verify my identity?", "Should I be seeing a fee applied for my money transfer?", "Is there a fee when you pay with your card?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "I want to know where my money comes from.", "Is there anyway to use a cheque to top up?", "what are the exchange rates for getting cash", "I want to do a swift transfer", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Can I use this card at an ATM?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "If my salary is in GBP, do I need to do something?", "How to verify my identity", "why wouldnt the atm give me money", "Do currency exchanges cost extra?", "I used an ATM and there was an extra charge.", "I just did a money transaction but its not showing they received it", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "I just received a new card, where do I go to link it to my account?", "How often can I top up?", "What is the charge to make a transfer", "I made a card payment and a fee is showing up?", "something is wrong with my exchange rate charge", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "How come I was charged an extra fee when paying with the card?", "How can I change my account details?", "Will there be any charges for money received?", "How do I check my security settings to allow contactless pay?", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "Can you please explain how to transfer money using the bank transfer process?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "I bought something online and it says there was a fee to transfer money. Isn't that free?", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "I see in the app some cash was withdrawn, but it's not mine.", "I don't recognise a card payment", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "How do I activate my card, so that I can start using it?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "How do I change my details?", "If someone sends me money, will I be charged?", "Where can I use this card?", "How can i get new card?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "How can I change the PIN? Do I have to go to a real bank?", "What do I do to link my new card?", "What is this extra fee?", "lost card found, want to put it back in app", "What needs to be done to activate and use a card?", "How do you find the exchange rate?", "What kind of foreign exchange rate will I get when I exchange my money?", "Am I getting charged for making a payment?", "Which currencies do you work with?", "Why is there a charge when I took out money?", "Account topping up bank transfers to my account assistance please?", "I topped up but my money is not showing. Why is that?", "A payment I made is for a wrong amount can you help me correct the mistake.", "I use GBP for my salary deposits. Must I set this up somewhere?" ]

[ "is apple pay a top up service?", "can I top up an apple pay?", "how do I get top up to work for my card", "Help me please, My Apple Pay American Express top up does not work.", "I can't use top up on Google Pay.", "I would like to use top-up with my Apple Pay.", "My American express is experiencing a problem with apple play with top up, can you fix it?", "How can I set up Google Pay on my device?", "Can I use top-up with Apple pay?", "I have received my American express in apple play, looks like top up has an issue, please help?", "My American express works with my apple pay, why is top up not working?", "Is the top up feature available on the Apple Watch?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "do i have to setup apple pay to use it", "i have been trying to add money with apple pay but it wont work, why?", "Does Apple Pay give the option to top up?" ]

[ "Is there a way I can get my ATM card back from the machine?", "How do people send me money?", "How can I use my credit card to transfer money?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "I have received my card, can you help me put it in the app?", "I need my card activated.", "Do I need to make a regular payment before a contactless one?", "How long does it take for my top up to clear?", "Will I be charged for receiving money?", "Can I receive payments in another currency?", "I want to activate the card.", "I found my card! Can I link it back into the app?", "I added money but my top-up wasn't processed by the app.", "I topped up my account but the app failed to process it.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "There is a duplicate payment on my card. Why?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I would like to activate my card.", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I topped up but my money is not showing. Why is that?", "How to I transfer my funds into my account?", "I need to activate my card can you do that now?", "Can I add to my account balance with a cheque?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "What ATM machines allow this card?", "Please tell me, do you use Visa or Mastercard?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "is there a fee for swift transfer", "How can I make my card ready to use?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I want to use a cheque to pay.", "What is the fee on my card payment?", "Has my top-up been cancelled?", "Can I add money automatically to my account while traveling?", "Can I stop a transaction?", "Why does top-up need to be verified?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "Can I link your physical card", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Can I exchange currencies?", "Help my activate my card.", "Is it possible to exchange currencies on the app?", "How do I activate my card, so that I can start using it?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "Why is my 'top up' not showing up in my wallet?", "Can I change my pin through the app?", "what are the steps to activate my card?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I would like to refill my account using SWIFT.", "Is there a money transfer fee?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "If I have this card, which ATMs can I go to?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "When will the money reach my account?", "Are there certain ATMs that I can use this card at?", "Can I change from AUD to GBP?", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "Is payment required to get a card of my own?", "My app is displaying a payment I didn't make", "What is the proper way to activate a card?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Can I use my account before the identity verification is complete?", "Is my top up not working?", "How can I use American Express to add money to my account?", "Can I make online purchases with my card?", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "How do I avoid a fee to use an ATM?", "I tried to top up using my card, but now the money just disappeared!", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "When I topped up the app has seemed to reverted it.", "What steps are taken to transfer money into my account?", "Why is top-up verified?", "Do you do SWIFT transfers?", "Is my card activated?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "With this app, will I be able to exchange currency?", "why is my top up failing", "where do i go to transfer money from one account to this one", "I used my card to top up, but the money is not there!", "Could I get a MasterCard and Visa from you?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "How do I deposit my paycheck to this account?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I need more money in my account. Can I add more by transferring?", "My card payment might have been reverted.", "Has my top up been reverted?", "Will I be charged if someone needs to send me money?", "Can i make transactions before identity verification is complete?", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "How can I fix my bank transfer to show up on my bank account?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I've obtained the card, how do I enable it on the app?", "Can I use my card in another institutions ATM?", "Is it acceptable to use either Visa or Mastercard?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "What is the charge for paying with my card?", "do i need to add money before i order a card", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "may I have a Visa and a Mastercard from you.", "What is the significance of verifying the top-up?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "How do i activate my card", "Can I use this app for any currency?" ]

[ "do i have to setup apple pay to use it", "How can I top up using google pay?", "How can I top up my Google Pay?", "my google pay seems to be acting up.", "In regards to top-ups, can I do them via Google Pay?", "Can I use my American Express card with Apple Pay?", "How can I set up Google Pay on my device?", "Is it possible for me to top up with Google Pay?", "Why can't I use my American Express with Apple Pay to top up my account?", "Is there a way to top up using my Apple Watch?", "I can't see my Google Pay top up. Is it not working correctly?", "My American Express is in my Apple Pay and the top up is failing, why?", "What should I do to top up using my Apple Watch?", "Is it possible to use Apple Pay to put money in my account?", "Can I use my Apple Watch to pay for gas?", "I seem to be having trouble with my Google Pay Top. Can you please help?" ]

[ "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "My card is very close to expiring. When can I order a new one and how do I do so?", "when will the balance on my account change form a transfer", "What is the reason that my top-up is still pending?", "I can't find any option to top up with a cheque?", "I am wanting to refill my card, is there a charge?", "How do I avoid getting charged a fee on my card?", "Will my card be a MasterCard or a Visa?", "Can currencies be exchanged on this app?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "How can I get a Visa and Mastercard?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "No option to top up with a cheque ?", "Where can I activate my card?", "Can I use American Express to add money into my account?", "Can I make online purchases with my card?", "If I wanted to make a change from GBP to AUD what is the process?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "My top up was reverted. Can you help?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Top-up is loaded into the card and no update.", "Some cash is showing up in my app that I did not get.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "What ATMs can I use my card at?", "How do I know what my account is set to, I am paid in GBP?", "can i go into my app to find my pin", "Any hidden fees associated with the international card if money is added?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I need to add money to my account. Can I do so via bank transfer?", "Can I get a new card?", "Does the app allow for exchanges between currencies?", "Can I choose between Visa or MasterCard?", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?", "Did you revert my top up?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "Can you explain to me why a top up would be reverted?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "What places will accept my card for payment?", "May I transfer a cheque into my account?", "What are the steps to finishing up with this account?", "I am seeing in the App a some cash withdrawal that its not mine", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "I need more money in my account. Can I add more by transferring?", "Can you check if my money has reached my account since it is not showing up yet?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Is Visa or Mastercard available?", "My card payment has not been withdrawn from my account", "When will the cash that I put in the ATM be cleared from pending status?", "Can I choose between Visa and Mastercard?", "Is there a charge for getting cash?", "Can I get a physical card", "Where should my card work?", "Which part of the app do I order virtual cards from?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "My top up is pending still", "I see an extra 1£ charge on my app. Why did It charge me extra?", "How can I use my American Express to add money into my account?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Can I also transfer with SWIFT?", "What is the reason my top-up is still pending?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "A payment I didn't do shows in my app", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "When I want to transfer money to my account, how can I do that?", "What is the fee on my card payment?", "Do you have any card fees if I want to add money using an international card?", "I see a direct debit payment on my app that I did not do", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "What ATMs can I use this card at?", "How can I transfer money using my credit card?", "Do you accept Visa or Mastercard?", "Why do we need to verify top-ups?", "Could I get a MasterCard and Visa from you?", "What do I need to do to transfer money with my credit card?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Do I need to establish I am paid in GBP before a transfer?", "A payment that I didn't make appears in my app.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Can I add to my account balance with a cheque?", "With this app, will I be able to exchange currency?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "How long does my top up pending last?", "Where can i exchange between GBP and USD", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "How do I transfer cash my into my account?", "Do you take checks?", "What is the process for using my credit card to transfer money?", "What credit cards are supported?", "How do I send my account money through transfer?", "How do I deposit my paycheck to this account?", "Can i make transactions before identity verification is complete?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "Why verify the top-ups?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Where's the money that got charged to my card? It's not showing up in my account balance", "May I choose between Visa and Mastercard?", "How can I go about transferring money to my account?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Can you help me activate my card", "Can you transfer money to your card by bank transfer?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "How can I add physical money to my card?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "I tried to top up. Why was it denied?", "Visa and MasterCard, can I get them both?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "An extra fee has been added to my card payment is this correct?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Are there any limits on where I can use my card?", "Can I change my pin through the app?", "I would like to refill my account using SWIFT.", "places i can use the card" ]

[ "Is top-up possible with Apple Pay?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "Can you explain why my Google Pay Top isn't working?", "Can I use google pay for topping -up", "How do I go about topping up with Google Pay?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "is there a way to do top up with apple pay", "Can I use google pay to top up?", "how do I get top up to work for my card", "Is there a way to top up using my Apple Watch?", "I can't see my Google Pay top up. Is it not working correctly?", "How can I top up with Google play?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Can I use my Apple Watch to pay for gas?", "What should I do to top up using my Apple Watch?", "is apple pay a top up service?" ]

[ "My passcode doesn't work", "My card's frozen, what can I do?", "I think someone stole money from my card", "What should I do with my atm that got stuck?", "My top up was rejected. Why?", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "How much is the charge to top up via credit card?", "If there isn't much money left can it automatically top-up?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Will you please help me get my card back?", "Will there be any extra fees for European bank card for top up?", "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?", "Is there any way to cancel my transfer", "how much do you charge to top up US cards?", "Is it possible to refund an item?", "My card is stuck inside the ATM, what am I supposed to do?", "Where do I need to go in the app to enter my card info?", "How can I cancel this transaction?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "How much can I expect to pay to top up a US card?", "I believe my card payment exchange rate is incorrect.", "I notice there's a pending payment on my card.", "why hasn't my top up gone through yet", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "Is there a limit to the top-ups someone can do?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Can I use my card at an ATM?", "I cannot use my disposable virtual card.", "How can I cancel a transaction to a wrong account?", "For some reason, I'm unable to transfer funds.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Can I top up my account with a check?", "I found my card! Can I link it back into the app?", "How can I exchange currencies in the app?", "I'm not sure why my card didn't work", "For my account, how do I transfer money in?", "How long will my top-up stay pending?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What are the charges for topping up US card?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "If there isn't much money left over, will it top-up automatically?", "How much does top up fees cost?", "My top-up has not posted.", "How do my friends top up my account", "I want to exchange USD and GBP with the app", "How do I stop fraud to my account?", "I am having problems transferring to a beneficiary.", "I'm attempting to top-up my account but it has been pending for an hour.", "Can I reset the passcode?", "How long is a top up supposed to be pending, because an hour is too long! Can you fix this to go through?", "Is there a charge for topping up by card?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I don't understand how to top up my account, can you please explain the process?", "I found my card. How can I put it into my app?", "There is more than one charge on my account for a transaction.", "What do you charge to top up US cards?", "Will it cost anything to top up a US card?", "My account is showing a double charge.", "Can I setup top ups in advance?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "A payment I made is for a wrong amount can you help me correct the mistake.", "How long will my top-up be pending?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Will you tell me how to exchange USD for GBP in the app?", "I have duplicated transactions on my statement", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "Please help me with my card. It won't activate.", "Is it possible to order another card?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I can't get the virtual card to work", "how long does it take to reflect in my balance a top up", "There was a canceled payment for my card.", "Why is my ATM cash withdrawal not working?", "Can I exchange currencies usign this app?", "I'm not sure why my top up request was denied", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "Is there a way for me to check my balance?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "The contactless I have won't work.", "Why won't the ATM let me withdraw money?", "Explain why my card payment wouldn't go through.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "help my money isnt showing up", "My payment did not go through because the app reverted it", "I need to update my info.", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Should my top up still be pending?", "Someone mugged my and stole everything. I can't use the app. What should I do?", "I going to be traveling, can I set up auto top-up if I run low on money?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "So my top-up failed, could you tell me why?", "Can I have my money refunded for an item", "I'm trying to take money from my account but its not letting me. Help!", "I can't get my virtual card to work.", "I can't transfer money from my account.", "My card payment did not complete.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Can you tell me where to find my top-up verification code?", "I tried topping up using my card, but the money is gone?", "How can I stop fraud on my account right now?", "I see my top-up was canceled, but why?", "The card payment I made didn't work.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I can't withdraw money", "Is there a way my new card can be renewed?", "Help! I need to cancel a transaction.", "Looks like my top up failed.", "I can't seem to get my virtual card to work.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Why isn't my top up showing on my wallet?", "I wasn't able to withdraw money at an ATM", "I have tried to use my card several times and it does not work.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "The app is showing an ATM withdrawl that I didn't make.", "My virtual card is just not going through.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?" ]

[ "My Google pay top up isn't working.", "Can I top up my account with Google Pay?", "I cannot get my google pay to work.", "Can I top up using my apple watch?", "Why is top up not working for my apple pay app", "Google Pay won't let me top up.", "Does google play offer the service to Top up?", "Is Apple Pay a possible top up option?", "Why can't I get my top up to work in Apple Pay?", "How do I get Top Up to work in Apple Pay?", "Can I use my apple watch to top up?", "I want to top up from my Apple Watch, can I?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "i received my American Express in Apple pay, why is top up not working?", "how do i add money with my apple watch", "Can I deposit money using Apple Pay?" ]

[ "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Why can't I activate my card?", "I can't transfer money from my account.", "Is the ATM broken? I can't get cash from it.", "I can't get my virtual card to work.", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "Why do i have to verify my top-up card?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "can you top up your account automatically", "I tried to transfer money and it did not work.", "What is the limit to top-up?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "I have a duplicate payment showing", "Why won't my transfer go through?", "Is there a reason why a recipient might not see my money transaction", "Can you explain to me why a top-up would still be pending?", "Do you have a limit to top ups?", "I'm looking in the App and can't find my PIN, where should I look?", "Why won't the machine accept my card anymore?", "Is my card broken?", "When will my top up be approved?", "Why is the cash deposit not showing up in my account?", "Can you tell my why my funds transfer did not work properly?", "Someone mugged my and stole everything. I can't use the app. What should I do?", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "Why did the top-up fail?", "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?", "My transfer into my account isn't showing up.", "What kinds of cards can I use to top up?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "The ATM wouldn't allow me to withdraw money", "There is a payment on my card that I do not recognize.", "Tell me if there is a top-up limit.", "Where do I need to go in the app to enter my card info?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "Why is my card payment cancelled?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "The app says my transfer failed", "My card is stuck in an ATM machine, how do I get it back quickly?", "I tried activating my card and it didn't work", "Is there a charge for using an European bank card for top up?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "What can I expect if I use bank transfer to top up my account?", "My card payment is showing pending.", "Is it possible to tell if my top up has reverted?", "Can a card stop working?", "Where is my card?", "My money transfer has not arrived.", "My card appears to be broken how can I fix it?", "The transfer on my account is not showing up.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "Why can't I withdraw cash from this ATM?", "I want my card I just received to show up in the app. How do I do that?", "How do I see my card in the app?", "How can I top up my account and which currency can I use?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "top up is still pending", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "Does the app top up automatically?", "What should I do if my card doesn't work?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Why was my virtual card declined when attempting to setup automatic billing?", "If there isn't much money left over, will it top-up automatically?", "Why hasn't the app verified my identity?", "i tried to do a transfer to an account but it didn't work", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "My transfer isn't in", "Why is my beneficiary not working?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "How much is the charge to top up my card?", "How do I check my security settings to allow contactless pay?", "What are the top-up limits?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Why has my transfer failed?", "How do I fix a payment that was reverted", "Tell me if there is a limit to top-up.", "There is a card payment I do not recognise.", "Where can I find top up by cash deposit?", "What is the max I can top up?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "A payment that I didn't make appears in my app.", "I see cash in my app but I did not get it.", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Can someone please help assist me by explaining to me why my pass-code is not working?", "Looks like my top-up has been cancelled", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "What does top-up verification do?", "How do I top up my account using transfer?", "can you limit my top up?", "I need to find the top up verification code", "If I was mugged and lost everything, how do I access my account and app?", "I am not able to make a purchase because there is an issue with my card", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "I can't seem to use my card. Can you help?", "Why hasn't my top-up finished pending yet?", "Do I have to manually top up once I'm too low?", "My transfer didn't work how come?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Who can have access to top up my account?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "It won't let me activate my card.", "I can't get the ATM to give me any cash", "My card payment might have been reverted.", "Balance hasn't been updated following a cheque or cash deposit", "Is there a limit for the amount I can top up?", "I was unable to activate my card.", "The application reverted my top-up.", "What is the maximum top up?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "The top-up verification code is missing", "Is there a reason why my virtual card won't work?", "For some reason, the virtual card won't work for me." ]

[ "Is it possible for me to top up with Google Pay?", "google pay top up did not work", "I can't top up my account using my American Express with Apple Pay.", "How can I top-ff my account using my Apple Watch?", "Can I use my Apple watch to fill my gas tank?", "Can an apple watch be used to tup-up?", "Am I able to Top Up with Apply Pay?", "I want to top up from my Apple Watch, can I?", "Will be Apple Watch be able to let me top up?", "Can I use my American Express stored in Apple Pay to top up?", "Does Apple Pay give the option to top up?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Can I deposit money using Apple Pay?", "Can you show me how to top up with Google play?", "Could google pay and top up be together?", "My American express works with my apple pay, why is top up not working?" ]

[ "I want my card I just received to show up in the app. How do I do that?", "My top-up was reverted, why did this happen?", "My top up is pending still", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "Can someone assist me with activating my card?", "Can I choose whether I receive a Visa or a Mastercard card?", "What stores will take my credit card as payment?", "What ATMs use this card?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "How long does my top up pending last?", "Why is my top up not completing?", "Will salary be received through this?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I sent a payment but it isn't showing up in the app", "how to activate card?", "I'd like more information about choosing a Visa or Mastercard.", "is it just visa or can i also use mastercard?", "The app reverted my recent payment", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "Are there any limits on where I can use my card?", "I'm looking to get an additional card.", "Where in the app do I go to verify my identity?", "I just looked at my app and it seems I was charged extra, why is that?", "I think my card payment has been reverted", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "How can I transfer money into my account?", "I see my top-up was canceled, but why?", "My top-up has failed.", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "I would like my card activated.", "Is exchanging currencies one of your app services?", "Is there any way to get another card on the same account?", "Why does my top up say still pending when I used my card to do it.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Which card would I get, Visa or Mastercard?", "Seems like my top-up has not gone through", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "Can I get some help to get me card activated?", "How do I deposit cash?", "For my account, how do I transfer money in?", "The app denied my topped up.", "Who can send me money?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "Do I get a mastercard and visa?", "Can I also transfer with SWIFT?", "Can you check if my money has reached my account since it is not showing up yet?", "How do I tell if my top up was reverted?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "How can I transfer money between accounts?", "My wallet isn't showing my top-up, did I do something wrong?", "How do I unblock my card using the app?", "do i have to talk to someone to close an account or can i in the app", "Is there a list of ATMs that take this card?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "can you assist me in activating my card?", "Visa and MasterCard, can I get them both?", "The app wouldn't accept my top up.", "What ATMs take this card?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Is it acceptable to use either Visa or Mastercard?", "Are there certain ATMs that I can use this card at?", "i know i entered the right info, but my top up isn't in my balance", "where can i see money source?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "I do not recognize a direct debit payment that I see on my app", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "Can I top-up any amount I wish on any given day?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "If I need GBP instead of AUD what do I do?", "Is there a fee for exchanging cash?", "Is it possible to cancel a transaction?", "Tell my why my top-up is pending.", "Is it possible to get both Visa and Mastercard from you?", "If my card payment isn't working what do I do?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I need to actuate my card.", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "I need help reapplying my top-up. It seems it isn't working.", "I see a strange payment in my account.", "Can I link an existing card?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What can I use to receive my salary?", "Can I use as many top-ups as I want?", "Which part of the app do I order virtual cards from?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "What ATMs can I use this card?", "Is there a charge for receiving money?", "What is this strange payment in my account?", "Transferring money using credit card", "What is the reason for my card payment to be reverted?", "top up is still pending", "I have a canceled top-up and wanted to know about it.", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "I have received my card, can you help me put it in the app?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "Is it possible to have a second card?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "why isn't my top-up going through?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "Please explain to me the circumstances in which my card payment would be reverted?", "My top-up has not posted.", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "What does it mean when my top up is saying still pending?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "Is there a cost to receive money?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card." ]

[ "How do I get the Top Up feature on my apple watch working?", "I want to top up with my Apple Watch.", "How do I top up using my Apple Watch?", "Can I top up using my apple watch?", "Why can't I get my top up to work in Apple Pay?", "Can I use google pay for topping -up", "If I want to top up, can I use Apple Pay?", "I got my American Express in Apple Pay, why is top up not working in my country?", "How to activate Google Pay for top up?", "Does Apple Watch support the topping-off of my account?", "Why doesn't my Google pay top up work?", "My top up is not working in Apple Pay.", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Is it possible to use Apple Pay to put money in my account?", "Google pay and top up, I want it, can I get it?", "Can I use my apple watch to top up?" ]

[ "My card wants to be topped what do you guys support?", "How do I go forth on transferring a sum of money from one account to another?", "Will there be a charge for topping up by account with a SEPA transfer?", "Where is my deposit?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Is there something wrong with my card payment? It's been pending a really, really long time.", "How do I go forth on transferring money into my account?", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "There's a card payment with a name I don't recognize", "Help me to set up contactless payments.", "Need help with my card. It's not working.", "How do I re-add a card to the app?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "i cannot seem to activate card", "My card needs to be activated.", "How do I start auto top up?", "I know there's an auto-top option but I can not locate it when I look?", "What steps do I have to take to activate my card?", "How do I active this card?", "How do I go about transferring money using my credit card?", "Who can send me money?", "What is the fee if I use a European bank for a top up?", "Where can I get money from my card?", "Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "How do I add a card to the app?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "what are the steps to activate my card?", "How do I convert currencies with the app?", "How do I add my new card to the app?", "My card payment did not work.", "how to get new card?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "Can you tell me the limit for top ups?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I see cash in my app but I did not get it.", "Why hasn't my payment shown up yet?", "Will I be charged a fee for topping up using a European card?", "How much is the limit for top-ups?", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "Do you limit my top-ups?", "I have paid money into my account but it doesn't show.", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Where can i top my card for free?", "Why won't my top up work", "What limits are the to top-ups?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Where in the app do I link a new card?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "I can't withdraw money", "There is an unauthorized payment in my statement.", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Will you tell me how to exchange USD for GBP in the app?", "Tell my why my top-up is pending.", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "How do I make my transfer go through", "I need to transfer money into my account, HOW?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "What do I need to do to transfer money with my credit card?", "I am tired of getting charged fees, and I have no idea why, please let me know what/when you charge fees for.", "For what reason would a top up be reverted and returned to my account?", "I received my card, how do I get it to work in the app?", "There's a payment in my history I don't recognize", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "There is a payment in the app I did not make", "What's the top up limit?", "What steps are taken to transfer money into my account?", "Can I see my available money?", "I don't think my top up is working correctly", "Problem with my top up going through", "In the app, how can I make it show the new card that arrived?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "There is a strange payment on my card.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "Is there a fee for topping off by transfer?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Why is my top up not completing?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "I going to be traveling, can I set up auto top-up if I run low on money?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Why wasn't my payment accepted by the app", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "when i travel can it top up automatically", "How can I tell what the limit is to top-ups?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I am inquiring about your auto top up feature.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "I'm trying to take money from my account but its not letting me. Help!", "How can I tell if there is a top-up limit?", "How do I use contactless payments?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "I topped up but the app reverted it", "What do I need to do to receive my payroll in the account?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "To receive money are there charges?", "where to i get my funds from?", "I am worried about fees for top up cards?", "do i have to talk to someone to close an account or can i in the app", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I am having trouble transferring money to a beneficiery.", "I would like to get a physical card, but I don't know how. Can you help me?", "How do I add a card on to the app?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "I see a direct debit that isn't mine? How can I get my money back?", "I don't understand why it says I have to verify the top-up.", "Do you offer auto top ups?" ]

[ "My American express is experiencing a problem with apple play with top up, can you fix it?", "Can I deposit money using Apple Pay?", "I cannot get my google pay to work.", "Can an apple watch be used to tup-up?", "Am I able to top up with Apple Pay?", "How do i top up my google pay?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "can google pay be used to make a top-up", "In regards to top-ups, can I do them via Google Pay?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Google Pay isn't working. What is wrong?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Can I add funds directly from my Apple Watch?", "i received my American Express in Apple pay, why is top up not working?", "Why isn't my google pay top up working?" ]

[ "If my phone is missing, can I block someone from using the app?", "I want to exchange USD and GBP with the app", "My top-up hasn't happened yet.", "Where is the transfer to my account?", "How do I get my card on the app?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "How do I add a card to the app?", "How can I transfer money into my account?", "I can't see a top-up top-up verification code.", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "I tried topping up using my card, but the money is gone?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "How do I complete the ID check?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "I topped up my card but the app rejected it.", "Is there an age minimum?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "I added money but my top-up wasn't processed by the app.", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "how do i track the moeney", "How can I withdraw money?", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "My top-up was cancelled, could my bank be the problem?", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "I have an unauthorized charge.", "Are there any sort of fees involved for top of transfers?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "What is your age limit?", "Where are my funds? I topped off my car but it didn't seem to complete.", "I need help finding the verification code on the top up card.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I am having trouble finding the top-up card verification code.", "I can see an extra 1£ charge on my app. Why did you charge me extra?", "Would I be able to use SWIFT transfers?", "I got my card now, how do I make it show up in the app?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Why is my top-up still pending?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Can I exchange currencies?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "I need to activate my card can you do that now?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "In the app, how can I make it show the new card that arrived?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "How do I get a new expiration date?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "How do I add the card I just received to show up in the app?", "My top-up was cancelled; will I receive a refund?", "At what ATM can I change my PIN?", "When will the cash that I put in the ATM be cleared from pending status?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "My top-up has been cancelled.", "Where do I unblock my PIN?", "How can i make my card active?", "Can I get the Mastercard?", "What are the steps to reset my passcode?", "What's the deal? My card was just denied for top up. Why is it not going through?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "Can I change from AUD to GBP?", "Is it possible to change my PIN?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "How can I stop fraud on my account right now?", "How can I unblock a blocked pin number for my account?", "Can you explain to me why a top-up would still be pending?", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "Do I need my phone to use the app?", "How do I transfer money to my account?", "What are the top up charges for all US cards?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Can I use my card in Austria?", "How do I add a card on to the app?", "If I receive foreign currencies, am I able to exchange them on the app?", "Can I make a contactless payments?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "When will a transfer reach my account?", "I have a trip coming up and want to add money automatically.", "Is there a way to reset the passcode?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "I'm attempting to top-up my account but it has been pending for an hour.", "I don't see my top up in my wallet.", "If I lost my phone at the hotel, can I still use the app?", "Can I return an item?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "There is a withdrawal that isn't mind in the app.", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "found card, how to put it back in app", "How do I make my card appear on the app?", "Do you receive SWIFT transfers?", "How can I deposit money to my account?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "Can I stop a transaction?", "If I see a payment in the app that I don't recognize, what should I do?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I have a top-up that's still pending and wanted to know about it.", "I am seeing in the App a some cash withdrawal that I did not do", "Do you take SWIFT transfers?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "Why can't I see the top up I made?", "how to activate card?", "Where do I activate my card?" ]

[ "Can I top up using my apple watch?", "I don't know how to top up my Google pay.", "Does Google Pay offer a top up option?", "Why is top up not working for my apple pay app", "If I want to top up, can I use Apple Pay?", "How can I top up with my apple watch?", "Can you help me get Top Up to work in the Apple Pay function?", "How can I top up with Google Pay?", "Can apple pay handle top up exchanges?", "I cannot get my google pay to work.", "What do I do if my Google pay top up isn't working?", "how do I get top up to work for my card", "Can I use google pay for topping -up", "Google Pay Top up isn't working", "Can I top up my account with Google Pay?", "how do i set up my apple pay watch to connect to my account" ]

[ "Can I use my account before the identity verification is complete?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "there is money in my account that i didnt put there", "I wanted to top up my account and it doesn't look like it worked", "How do I go forth on transferring a sum of money from one account to another?", "For topping-up is there a charge?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "Where do I order my card?", "What fees apply when using a card?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "May I choose between Visa and Mastercard?", "My top up is pending.", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "How long do top-ups take to go through", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "why do i have to verify top up?", "How can I Use thereto-top option?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Do you limit my top-ups?", "The expiration date on my card is coming up", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "where is my new card?", "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "Would it be possible to activate my card?", "At what cash machines can I change my PIN?", "What fees are there for adding money using an international card", "If I need a PIN for my card, where is it located?", "What are the benefits to verifying the top-up?", "Can I stop a transaction?", "Can i make transactions before identity verification is complete?", "If I find a card I lost do I need to dispose of it? Or can I re-active the card and continue to use it?", "In my app, a direct debit payment that I didn't do shows up.", "What do I do if I can't get my card out of the ATM?", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "What is the next step if my card is about to expire.", "I just replaced my phone but how do I use my card information?", "My credit card for was not approved for a top-up transaction. What happened?", "Is using my card free?", "Can I change my card PIN?", "Is there an extra fee for using an ATM?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "Can currencies be exchanged on this app?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Are there cash machines where I can change my PIN?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "My card is about to expire, what do I do?", "My card payment might have been reverted.", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Is it necessary to verify my top up?", "I want to add money automatically when I travel.", "Will I be charged for adding money using an international card?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "How do I retrieve my card from the machine?", "Are SWIFT transfers supported?", "I want to exchange USD and GBP with the app", "use my credit to add money", "How long do I need to wait til my top up isn't pending?", "I have cash deposit to my account but it is experiencing a problem", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "When will my top-up be completed?", "How do I track the card you sent to me?", "There is a duplicate charge on my account.", "When will the money reach my account?", "Can you check if my money has reached my account since it is not showing up yet?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Is there a limit to auto top?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "phone is at a hotel, can i still use app", "I need to activate my card.", "Will I get charged fees when I add money with an international card?", "Will you set a limit to my top-up?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Will you charge me more if I top up with an international card?", "What ATMs accept my card?", "My card payment is showing pending.", "Can I freeze my card right now?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "What steps can I take if someone else is using my card?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I have an outgoing transaction", "How do I activate a card?", "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "How do I get my card out of the ATM?", "Can i deposit my salary to this account?", "Can I revive a physical card.", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "When will I see my cash, since I already deposited my check?", "A card has been sent to me, how do I track it?", "How long will my top-up stay pending?", "Can I get the Mastercard?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "Can you tell me the ATMs I can use with my card?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "How can I perform a dual money transferring from one account to another?", "When will the check I deposited post to my account?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "What do I do after the ATM takes my card.", "Is this app capable of exchanging currencies?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "I want to top up by cheque", "What happens if my card expires?", "Can I obtained a Visa Card", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "What is the status of my top up?", "why does the app show a direct debit payment that I did not authorize", "How do I use contactless payments?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?" ]

[ "Will be Apple Watch be able to let me top up?", "Can I use my Apple watch to fill my gas tank?", "Does Google Pay offer a top up option?", "My google top-up pay is not going through", "can google pay be used to make a top-up", "Can I top up using my apple watch?", "Is topping up with Apple Pay possible?", "Can I deposit money using Apple Pay?", "How do I top up using my Apple Watch?", "How can I top up with Apple Pay?", "How do I get the Top Up feature on my apple watch working?", "What are the steps needed to top up with Apple Pay?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Why can't I get my top up to work in Apple Pay?", "Are top-ups allowed using Apple Pay?", "what can I do if I got my American Express in Apple Bay but top up is not working?" ]

[ "How much will I be charged for exchanging foreign currency", "I want to use bank transfer for topping up my account. How is it handled?", "Where can the card be used?", "How do I use the app to exchange currencies?", "How long will it take to receive my money from my transfer transaction?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "Can I change my pin through the app?", "What is the maximum transactions for one disposable card?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "How can I exchange currencies in the app?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "I recently bought an item using my card and I was charged an extra fee why is this?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Can I do more than 10 transactions with a disposable card?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "im not sure what this charge is for", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "Will I be charged a fee if I receive a SEPA transfer", "Can I top up by cheque?", "Why am I getting charged more for using my card?", "What is the payment in my account that I did not do?", "Is my credit card supported for top-ups?", "What's taking so long for this payment to go through?", "What was the extra charge for using my card?", "Are both Visa and Mastercard offered?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "How do I top up my card?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "where to i get my funds from?", "Can I use this to receive my salary?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "What type of card will I receive?", "Why was I charged a fee to transfer money?", "Is it possible to exchange currencies using the app?", "What happens if the ATM doesn't give the right amount of money?", "It seems like my card payment didn't work.", "How much will it cost me for a SEPA transfer?", "Please tell me if I'm going to be charged for sending out more cards?", "Why did my cash get charged a fee that should not be there.", "Why was I charged for payments? You didn't warn me about additional fees.", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "Is it possible to get a physical card?", "How do I add my card to the app once I get it?", "Are there any extra hidden fees for exchanging currencies?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Why is there a random payment in my statement?", "Can I auto top if I'm low on funds?", "When exchanging currencies, is there an extra fee?", "How can I exchange currencies using your app?", "In the app I see a direct debit that I don't recognize.", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "Why am i being charged for withdrawing cash funds?", "Is there an option to top up with a cheque?", "How often can I top up my account?", "Why has my card payment been declined?", "At what ATMS am I able to use the card?", "How high is the exchange fee?", "Will there be a cost if I exchange currency?", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "There is a card payment that I'm not recognizing.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "I need to transfer some money, can I use my credit card?", "Why did I get charged a fee for my transfer?", "Why do I see extra charges for withdrawing my money?", "Can I add money to my account via bank transfer?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?", "I want to top-up using cash", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "Is it free for top ups?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "Why do I get a fee every time I transfer?", "I need to get visa and mastercard", "How can I use my American Express to add money into my account?", "Am I going to see a charge for a SEPA transfer?", "Why was money taken for a transfer?", "I received my card, how do I get it to show in the app?", "Why doesn't the card payment work", "How many transactions can I make on my disposable card?", "If I receive foreign currencies, am I able to exchange them on the app?", "Why was I charged an extra fee when paying with card?", "What is the cost for an exchange fee?", "If my card payment is cancelled, what should I do?", "Where can i top my card for free?", "My payment was reverted by the app", "How do i get my salary in the account?", "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "I was charged a fee when withdrawing cash, can you explain why?", "Do you give out Visa or Mastercards?", "I got this stupid fee after taking cash out, why?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "What's the cost for exchanges?", "I made a cash withdrawl and there is a charge. What is this?", "Is it possible to top up using a cheque?", "Can I request a physical card?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "What ATMs can I use this card?", "Are SWIFT transfers supported?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "What methods are available for my friend to send me money?", "How much am I charged for a SEPA transfer?", "why did the app refuse to make an approved payment", "Which type of card will I receive?", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "How do I link my card in the app.", "I'd like to make a SEPA transfer to my account, but will I be charged?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "Is there a limit on how much I can withdraw from my account without being charged?" ]

[ "How do i top up my google pay?", "Can I deposit money using Apple Pay?", "What currencies does google pay top up accept?", "Google pay top up not working.", "Why can't I use my American Express with Apple Pay to top up my account?", "Can I pay for my gas using my Apple watch?", "Can you help me get Top Up to work in the Apple Pay function?", "can I top up an apple pay?", "I can't top up my account using my American Express with Apple Pay.", "top up google pay, is it possible?", "need help with google pay top up", "is apple pay costly?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "My Google pay top up isn't working. Help.", "Can I add funds directly from my Apple Watch?", "Is it possible to use my apple watch for topping up?" ]

[ "I want to transfer money using my credit card.", "What is the process for activating my card?", "I'm attempting to top-up my account but it has been pending for an hour.", "Will I get a visa or Mastercard?", "how do i get a new card", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "Is Visa or Mastercard available?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Can I use a bank transfer to refill my account?", "why does the app show a direct debit payment that I did not authorize", "I cannot locate the verification code for my top-up card. Please help me.", "How can I get a virtual card for a one-time transaction?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "How can I tell if there will be a fee added to my payment or not?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Can I get my paycheck through here?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "How do I get my cash withdrawal to show?", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "I am wanting to refill my card, is there a charge?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "My top-up has failed.", "Which part of the app do I order virtual cards from?", "I need to transfer money into my account, how do I go about doing this?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "How do I activate a card I received?", "With my new card, how may I activate it?", "I'm trying to verify my top-up card, but I can't find the code...?", "Has my top-up been cancelled?", "what currencies can i use to add money to my account", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "To add money to my account, what currencies can I use?", "My top-up seems to be pending for a long time?", "how do I link a card I already have?", "Why do you need code verification for my top up?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "What do I do to exchange currency?", "What if my top up doesn't go through?", "Is there a way to make my old card usable with the app?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "My top up is giving me problems. What is wrong with it?", "Can I directly transfer my salary onto here?", "I tried to top up. Why was it denied?", "How can I add money to my account from another account I have?", "Is there a charge for getting my money?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "How do I turn on my new card?", "Do you do Visa or Mastercard?", "Please let me know how to place an order for a virtual card", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "Can I see my available money?", "How do I activate my card so I can start using it?", "How can I activate my card so I can start using it?", "Is there a list of where I can use my card?", "What is the charge for paying with my card?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "need to know places i can withdraw money", "I want to add money to my international card, so are there any fees charged to do this?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "My wallet isn't showing my top-up, did I do something wrong?", "How do I get another card", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "How many digits identify the top-up verification code?", "How do I activate and link my new card?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "I am seeing and extra 1$ charged to my account and wanted to know about it.", "How to access my virtual card", "How do I tell if my top up was reverted?", "I want to use a cheque to pay.", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?", "Can someone assist me with activating my new card?", "Where can I find out how to transfer money into my account.", "I want to use my card, how would I activate it?", "How do I order a card?", "Can my salary be received and transferred to my current currency in my country?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "Need help to get my card to work.", "I need more money in my account. Can I add more by transferring?", "Where can I use this card?", "I received my card, how do I get it to show in the app?", "I received my card, how do I get it to work in the app?", "How do I link a new card?", "the app reverted my payment", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "When will my card be activated?", "Can i cancel a charge?", "Why is it necessary to verify the top up?", "I want to see what this fee is on my card payment.", "How can I order a card?", "Help! In the app there is a direct debit that I don't remember.", "who can put money in my account?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "Why isn't my top up showing on my wallet?", "When can I expect money to be transferred to my account?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Can I see where my money is being transferred from?", "Use credit card to transfer money", "i need to trace a deposit", "What was the issue with my topping up?", "Do I need to choose GBP to get my salary deposited properly?", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "My card payment has not been withdrawn from my account", "I just got a card, how can I add it to the app?", "Can I receive payment in another currency?", "Where is my deposit?", "Why do the top-ups need to be verified?", "Can you activate my card pls", "When I topped up the app reverted it.", "I would like to activate my card.", "Will I get extra charges?", "Why has my top-up failed?", "With my credit card i would like to transfer money.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Cannot access my top up.", "Why do we need to verify top-ups?" ]

[ "How can I top up my Google Pay?", "Why isn't my google pay top up working?", "Does Google Play have an app to Top up?", "Hi, I have an apple watch. How do I use it to top up my card?", "Can I use the apple watch to make a top-up?", "I would like to know if I can top up with Google Pay.", "Can you show me how to top up with Google play?", "How can I top-ff my account using my Apple Watch?", "i have been trying to add money with apple pay but it wont work, why?", "Does Apple Watch support the topping-off of my account?", "Can I use my American Express stored in Apple Pay to top up?", "I got my American Express in Apple Bay but top up is not working", "Can I use my Apple watch to fill my gas tank?", "Top up is not working even though I have my AMEX in apple pay.", "is apple pay a top up service?", "How to activate Google Pay for top up?" ]

[ "I want to use a European bank card for a top up. Must I pay?", "how come my transfer declined", "Why has my payment not gone through?", "Can somebody else top up my account?", "The app failed to verify my id.", "Is there a charge for top-ups?", "Is there a top-up limit that I have to stay under during a given period of time?", "Why was my card payment declined?", "Where can I use my card?", "Where can I use my card?", "My money I added isn't on my card.", "Are there any top-up limits involved?", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I'm unable to verify my identity", "There are automatic debits on my account that I did not make.", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "Why is my payment pending?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Some cash I didn't get shows in my app", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Is American Express supported for adding funds?", "The app says I got cash from an ATM but I didn't", "Can I verify a top-up and what card is used?", "Can I top up my card with other cards?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Do you have an auto top-up option?", "How do I cancel my card? There are charges on my account that I didn't make.", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "Why is my ATM cash withdrawal not working?", "How can you assist me on topping up on bank transfers to my account?", "I want to know why I have been unable to withdrawn funds.", "Reason for my card to decline", "Why doesn't it show that I did a balance transfer?", "I don't know why my payment didn't work.", "My top-up was declined", "Why is my card not working anymore?", "How do I add the card to my account?", "Where can I pay with my card?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "My top-up was cancelled, could my bank be the problem?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Questionable transactions on my account.", "What should I do? I topped off but the app reversed it.", "What do I do if I can't access the app?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I have not been able to use this card.", "Why can't I see my topup in my wallet anymore?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "What is the highest amount I can top-up?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "What's going on? My card wont accept any transactions.", "My account balance has not gone up even though I just transferred money into it", "THere is some cash that is showing up on my app.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "Do you use Mastercard or Visa?", "I had a problem with my card payment, can you help?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "Why doesn't my card work for any transactions?", "After my checque or cash deposit, my balance didn't update.", "There's an unauthorized direct debit in my app.", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "I can't log in", "What are the steps to activate the card, as it does not seem to work?", "There is a direct debit fee in the App that I didn't do.", "I was not able to receive the correct amount of cash.", "Can I use app to unblock my card?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Why hasn't my card payment cleared yet?", "My top up did not complete.", "is there a way to do automatic top up", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "I made a deposit and the balance hasn't been updated.", "My top-up funds aren't available yet.", "I have a new card. How do i top it up?", "on my statement there is a payment that I don't recognise", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "For what reason would a top up be reverted and returned to my account?", "I tried to transfer money but it didn't go through", "Why would a transfer to an account not be allowed?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "where do i go to transfer money from one account to this one", "What is the reason my top-up is still pending?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I don't recognise a card payment", "Can I get a Visa or Mastercard?", "Money that I have transferred hasn't arrived yet", "Is there a fee for topping off a US card?", "If I use a European bank card for top up, Do I get charged?", "I received my card, how do I get it to show in the app?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Can I write a cheque to top up?", "Verify top-up card help?", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "What is the max I can top up?", "There is a direct debit transaction that I did not authorize", "Where am I able to use the card?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Seems like my top-up has not gone through", "the conversion value for my card payments is incorrect.", "My funds are low, can I auto top up?", "why wouldnt the atm give me money", "Can I allow other people to top up my account?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Why hasn't my transaction completed?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Can I transfer money to my account with the app?", "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "My app shows a direct debit that isn't mine.", "I did a payment but the app reverted it", "Why is my card payment showing as pending?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "My identity is unable to be verified.", "Can I use an auto top-up option?", "Why does my account not accept cash deposits?", "There is a duplicate charge on my account." ]

[ "Why isn't my Google Pay top up working for me? Did I do something wrong?", "How do i top up my google pay?", "how do i add money with my apple watch", "Is topping up with Apple Pay possible?", "I can't use top up on Google Pay.", "How do I use the top up app with my apple watch?", "Is Apple Pay a possible top up option?", "how do I get top up to work for my card", "why top up is not working even if I got my American Express in Apple Bay?", "Can I use google play as my primary app to Top up?", "Google pay and top up, I want it, can I get it?", "Can I use my American Express stored in Apple Pay to top up?", "I don't know how to top up my Google pay.", "Can you please assist me in Apple Pay, in getting Top Up to work?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Does my top up and apple pay work together?" ]

[ "I've made a bank transfer but the money doesn't seem to be in my account.", "Was my card payment reverted?", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "Can I set up an automatic top-up for travel.", "My card is stuck in the ATM, what can I do?", "I can't verify identity through the app.", "I need to top up cash, How do I do it?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "Why is my check still not showing up on my account? It's been a week already", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Why couldn't I complete a transfer?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "The ATM didn't give me the card back!", "I needed cash from the ATM but I couldn't get it.", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "I am having trouble with the app recognizing me.", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "Why is there a pending transaction on my card?", "Exchange rate for my card payment is wrong", "How do I fix a payment that was reverted", "I tired but an unable to activate my card.", "Is there a verification code for top-ups?", "What is the fee if I use a European bank for a top up?", "why did my payment revert", "The ATM didn't let me get any cash", "need to know if there is a maximum i can top up", "I made a card payment and a fee is showing up?", "My disposable virtual card won't work.", "Why would my card payment be reverted?", "Why would my card payment get reverted?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "What is the reason for my card payment to be reverted?", "Is there a reason for my top up to be cancelled?", "can you tell me where to find the top-up verification code?", "How do I top-up while traveling?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "Why can't the person I sent the money transfer to see it?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "What is the max I can top up?", "Are cheques accepted to my account? Mine didn't seem to work.", "Do I have to top up in euros if I use a card, or can I use a different currency?", "Why hasn't my card been delivered?", "What are the restrictions on auto top-up?", "My money didnt go through after I transferred.", "My balance doesn't show my deposit.", "Is American Express supported for adding funds?", "My card couldn't pay in a shop.", "My card stopped working when I use it", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "How often can I top up?", "Why did the bank reject my transfer?", "I'm trying to use a cheque to top up", "Should my top up still be pending?", "Reasons for top up cancellation.", "Where do I need to go in the app to enter my card info?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "My transfer to a beneficiary did not go through. Why?", "What are the steps to activate the card, as it does not seem to work?", "Is auto top up a provided service?", "I made a cash deposit and the balance wasn't updated.", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "I need to know the if there is a limit on the amount for auto top-up.", "i cannot find my card PIN", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "How much money can i top up?", "Is my card payment reverted?", "i withdrew cash and dont see it reflected on the balance", "What caused my transfer to fail?", "I tried to use the ATM today but it would not accept my card.", "I am worried about fees for top up cards?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "how come i can't find anywhere to load using cash", "Is there a reason that my transfer failed?", "The top-up did not go through.", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "I want to set up an auto top-up", "I keep trying to make a payment, but it doesn't work.", "can I be charged for topping up by card", "Do you know if my top-up has been cancelled?", "Why are my payments showing pending?", "How long do I need to wait til my top up isn't pending?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "It appears my top-up is still pending.", "I have a payment in my statement that is off", "What locations can I top up with cash?", "Why is there a payment I didn't do?", "Is there a reason my transfer failed?", "Is there a reason why my card was declined when I attempted to withdraw money?", "Is my card frozen?", "It looks like my card payment might have been reverted.", "Can a card stop working?", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "My card rejected a cash withdrawal. Why?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "Why is my beneficiary not working?", "Why would my payment for my card show as pending?", "Can you tell me where to find my top-up verification code?", "The funds I transferred are not in my account", "I didn't get the right amount at the ATM.", "My top-up is taking a while to process!", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "my atm cash out is still pending", "My card payment has been declined", "found card, how to put it back in app", "My transfer isn't in", "I sent some money and the receiver can't access it.", "virtual card won't work for me", "How do I make my card appear on the app?", "A card payment on my account is shown as pending.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?" ]

[ "How to activate Google Pay for top up?", "Can I top up from my Apple Watch?", "top up for my american express card is not working", "How can I top-ff my account using my Apple Watch?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Google pay top up not working.", "How can I set up Google Pay on my device?", "What are the steps needed to top up with Apple Pay?", "Why isn't my top up working using my saved American Express in ApplePay?", "Can apple pay handle top up exchanges?", "How do I troubleshoot Google pay top up?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "is apple pay costly?", "Does my top up and apple pay work together?", "My top-up for Google Pay isn't working", "Is top-up possible with Apple Pay?" ]

[ "Is there restrictions on where I can use my card?", "Why was my payment declined? I keep trying my card but it's not working.", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "I want my card I just received to show up in the app. How do I do that?", "Who do I talk to about the ATM swallowing my card?", "Why can't I get cash?", "i have tried everything to complete a transfer but can't, what should i do next", "why didnt my account allow a transfer", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "I was getting cash and the card got stuck inside", "I do not understand why my pass-code is not working.", "I attempted to get cash in the ATM but I was denied", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "Hey, I have my card, how do I get it to show in the app?", "Who can top up my accounts?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "What do I do if the ATM took my card?", "Where can my card be used?", "i put money on my card and i dont see it on the balance", "My money transaction hasn't arrived.", "What is the necessity of verifying the top up?", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "Balance hasn't been updated following a bank transfer", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Where do I go to activate my card?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "What are the charges for topping up US card?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "Where are the options to top up with a cheque on my account?", "I can't enter my passcode.", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "How do I get my card active?", "I couldn't do a transfer to an account", "I need to top up using a cheque", "Where is my card PIN?", "I was supposed to get a purchase refunded but I don't see the money in my account", "How can i get new card?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "What do I do? My card is broken.", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "What do I do if I cannot access the app?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "Is there a top-up fee if you add money in USD?", "What happens if my card is stuck in the ATM?", "My card payment has not been withdrawn from my account", "My card was not accepted in a shop", "Is there a fee for topping up a card?", "My card doesn't accept any transaction at all. What's wrong??", "Why cant I transfer to my account?", "I ordered my card but it still isn't here", "I need to find out what is the limit for top-ups.", "My card payment didn't work, can you help?", "I am having trouble withdrawing cash.", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "Currently my card is broken.", "Where's my card PIN?", "If I transfer money from my bank to top-up my account will I be charged?", "My card has not arrived yet.", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "If there isn't much money left can it automatically top-up?", "My cash deposit from a week ago is still not in my account. Can you help me please?", "I was retrieving money and my card wouldn't remove.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "Can you please identify the problem with my bank card?", "My card got stuck in an ATM.", "What cards and currencies can I use to top up my account?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Why has my card declined", "How much is the charge to top up via credit card?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "What can I do to make my physical card work?", "It appears my top-ups have been canceled.", "The rate of exchange for my card payment is incorrect", "My top-up funds aren't available yet.", "My new card needs activating.", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "i used a check check yesterday to balance my account and it isn't showing up?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "Why did the top-up fail?", "How long after a failed topup will funds refurn to account", "My cheque deposit didn't seem to work.", "Help! I can't find my card.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "I would like to top up my account with a bank transfer, is that allowed?", "The ATM didn't give me the card back!", "For some reason my contactless won't work for me.", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "How do I top-up my card with a cheque?", "Cash deposit to my account but it has not appeared.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "Your machine took my card. How do I get it back?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "My transfer did not work, what was the reason?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Why can't I get my virtual card to work?", "Help. My card is broken.", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "I didn't get my card back from the ATM.", "I think my top up was reversed.", "My top-up was just cancelled.", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Explain why my top up would be reverted.", "Why isn't my deposit showing up?", "The refund isn't appearing in my account", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Will I need a new card or can I put my old card back into the app?", "Where is my cash deposit?", "Where do I pay with my card?", "My new card hasn't came in.", "How do I activate my card that just arrived?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "My contactless is not working", "Can I reactivate a card?", "I need assistance activating my card?" ]

[ "My top-up for Google Pay isn't working", "I do I top up from my Apple Watch?", "How do you Top Up on the apple watch?", "I don't know how to top up my Google pay.", "Can I top-up my google pay?", "i received my American Express in Apple pay, why is top up not working?", "do i have to setup apple pay to use it", "I want to top up from my Apple Watch, can I?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "can I top up an apple pay?", "how do I get top up to work for my card", "Am I able to Top Up with Apply Pay?", "I need to top up, can I use google pay?", "Can you assist on apple watch top ups?", "Does Google Pay offer a top up option?", "Why isn't my top up working using my saved American Express in ApplePay?" ]

[ "Am I able to modify my account details?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Can it add money automatically while travelling", "What ATMs can I withdraw money from?", "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?", "Could you tell me why my top up isn't showing in my wallet?", "What if I want to add a card I already have to the app?", "What are the steps to activating a new card?", "Can I transfer money to my account with the app?", "How do I go about verifying my identity?", "Is there a certain age I need to be?", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "My top-up was declined", "How can I edit my personal details in the app?", "I just topped up, and the app denied it.", "Can I electronically transfer funds into my account from my American Express?", "I want to transfer money into my account, what do I do?", "I topped up my account but the app failed to process it.", "Can I update my details?", "What do I need in regards to identification?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I want to do a swift transfer", "What do I need to bring for identification?", "I topped-up my account, but I don't think it went through.", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "What currencies can I hold?", "where do i go to transfer money from one account to this one", "How do I change the PIN?", "Is there a way to make my old card usable with the app?", "I need to transfer money into my account, HOW?", "How do I add money to my card?", "Can I use any card and currency?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Does your app allow currency exchanges between USD and GBP?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Can I tell if my top off didn't work? It doesn't seem to have.", "Where are my funds? I topped off my car but it didn't seem to complete.", "Why does my top-up get cancelled?", "can i use both visa and mastercard", "Can you help me activate my card", "How do I order a new card if my current one is about to expire?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "I got a card, how do I get it in the app?", "Is my card activated?", "What are the steps I follow to transfer money into my account?", "I have a top-up that's still pending and wanted to know about it.", "Do I need to verify my identity to use my account?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "From where can I withdraw?", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "How can my new card be activated?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I just replaced my phone so do I have to make a new account?", "What do I need to do to perform identity checks?", "I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?", "Can I change or hold different currency?", "My top up is pending still", "Can I add money in intervals to my account? I will be traveling.", "I used my card to top-up but the money is gone!", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "So my top-up failed, could you tell me why?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Can I get a disposable card? How many can I have? How often can I use them?", "Can you help me reset my password?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "My card is about to expire. What do I need to do to keep using my card?", "How can I go about resetting my passcode?", "What should I do to verify my identity?", "Am I able to exchange currencies?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "How do I pay by check?", "If I wanted to make a change from GBP to AUD what is the process?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "How do I add my new card to the app?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Can am I able to exchange currencies?", "How can I stop fraud on my account right now?", "How can I change my account details?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "At what age can I open an account?", "How do I set up my card PIN?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "How do I change my PIN?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "how much is the fee for topping by card", "Are you Visa or Mastercard?", "Do I have a Visa card as an option?", "What is my password?", "Please assist me with activation.", "What steps should I take before my card expires?", "I need to activate my card.", "Which ATM's can I use to make a withdrawal?", "Please explain why my top-up didn't go through.", "Can I choose my Visa or Mastercard?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "How to modify my details.", "Can I use my account before the identity verification is complete?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "What do I need to do for a PIN?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Do you do Visa or Mastercard?", "How do I change my name?", "If I'm getting my identity verified, what all do I need?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "What are the top up charges for all US cards?", "What is the age requirement?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this." ]

[ "How do you Top Up on the apple watch?", "My American express works with my apple pay, why is top up not working?", "Is it possible to use my apple watch for topping up?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "why top up is not working even if I got my American Express in Apple Bay?", "Can I top-up via Apple Pay?", "Can I use my Apple Watch to pay for gas?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "Google Pay won't let me top up.", "Can I add funds directly from my Apple Watch?", "I got my American Express in Apple Bay but top up is not working", "How can I get my Google pay top up to work?", "Does my top up and apple pay work together?", "Can I pay for my gas using my Apple watch?", "How can I set up Google Pay on my device?", "I seem to be having trouble with my Google Pay Top. Can you please help?" ]

[ "My statement has a payment that I do not recall making", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "I tried to deposit a cheque into my account and it is not letting me.", "Am I able to change my PIN at certain cash machines?", "How can I fund my top-up account using my bank account?", "to cash withdrawals charge me?", "What steps can I take if someone else is using my card?", "Do you know if I can use this for my salary?", "I was wondering, Can I get my pay in another currency?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "It is listed in my app that I made a payment which I did not actually make", "What is the source of my funds.", "If my card is trapped in the ATM, what do I do?", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "i put money on my card and i dont see it on the balance", "Will a cheque suffice?", "I have a payment listed in error.", "Is there anyway to use a cheque to top up?", "What currencies can I have?", "Can I transfer my payroll to the bank?", "If I request that my funds be held, what currencies do you use?", "How can I change the PIN? Do I have to go to a real bank?", "If I need to cash foreign transfers, how does that work?", "In what increments can I top-up my card?", "What locations can I top up with cash?", "how can i exchange currencies", "Will I be able to top up by cheque?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "Can I choose between Mastercard and Visa?", "In my app, a direct debit payment that I didn't do shows up.", "I need to know why a money transfer is available.", "Can I have a friend send money directly to me?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "What currency's can i exchange for?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "how long should i expect to wait when i add money", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "If I top-up by using a trasfer are there charges that applied?", "What is the time period for money to be transferred?", "I don't know what to do. Should I transfer funds. My account is out of money.", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "Can I auto top if I'm low on funds?", "I might need AUD instead of GBP, how to change?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "How long do i have to wait for a transfer to reach my account?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "Can I mail in a check to top up?", "Does this app exchange currencies?", "the app reverted my payment", "Where is my cash deposit in my balance?", "I made a payment but the app gave the money back.", "Do you guys accept Visa or Mastercard?", "Am I allowed to use different currencies?", "When will my transfer post to my account?", "Where can I receive my card?", "There is a pending transaction on my account, what does this mean?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "How much can I top-up to my card at a time?", "What's the maximum amount I can top up my card with please?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "There is a payment in the app that I did not approve", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Are there any charges for using a bank card to top up", "Can I purchase with cash or cheque?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "While I was checking out in the grocery store, I realized I needed cash so I requested some. However, I noticed there was a fee for this transaction. Why did I get charged a fee?", "What is this fee showing up in my account for?", "Will the transfer show up in my account soon?", "Will this app exchange currencies?", "What types of cards and money do you accept?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "I have an unauthorized transaction on my statement", "Can I allow other people to top up my account?", "can i top up from a usa credit card", "What fees apply when using a card?", "What currencies can I exchange?", "when does my balance update for a transfer", "Can I check to see where the funds came from?", "I need to hold money, what currencies can I use?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "What other credit cards can I use?", "Can I get my money back on an item?", "What currencies are accepted to add money?", "Are money transfers free?", "My card payment might have been reverted.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "What is the source of my money?", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "There's an unauthorized direct debit in my app.", "In the App I see a payment that is not mine.", "Is it possible to track the card you sent me?", "What methods are available for my friend to send me money?", "How can I transfer money from an outside bank?", "Can I put my old card back into the system? I just found it/", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "Can I have a auto top-up when my account is short?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Can I receive my salary in a currency other than what it is deposited in?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Is this card accepted by ATMs?", "What do I need to do in order to use my card I just got?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "Can I choose what card I can use", "The App shows a fraudulent payment made on my account.", "Will I be charged for a cash withdrawal?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "When the time is right will this automatically replenish my balance?", "At what age can a person open an account?", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "Can I write a cheque to top up?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap." ]

[ "how do i setup my apple pay", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "Can top ups be done from an apple watch.", "Is it possible for me to top up with Google Pay?", "Can apple pay handle top up exchanges?", "I would like to use top-up with my Apple Pay.", "i received my American Express in Apple pay, why is top up not working?", "how do i set up my apple pay watch to connect to my account", "My top-up for Google Pay isn't working", "My Google pay top up isn't working.", "My top up is not working in Apple Pay.", "How do I go about topping up with Google Pay?", "I need to top up, can I use google pay?", "How can I set up Google Pay on my device?", "Is it possible to top up with Google Pay?" ]

[ "What methods can I use to top up my account?", "I can't find the top-up verification code.", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "I believe my card has been compromised as there are funds showing that I did not receive.", "I have paid money into my account but it doesn't show.", "I see a direct debit transaction in my app that I didn't make.", "Why would a merchant revert my payment?", "What do I do if the ATM took my card?", "My top up is pending still", "What options do I have when topping up a US card?", "How do I activate auto top-up when traveling?", "I can't pull my card out of the ATM. Help me.", "My account is depleted. Can I transfer funds from another bank?", "There is a strange payment on my card and I don't know what to do.", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "I refilled my account balance but got an error message.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "My top-up is taking a while to process!", "Where do I find the top-up verification code?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Are there restrictions for my disposable card since it does not seem to be working?", "I transferred money and was charged and want to know why.", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Why isn't my money from a check deposit showing?", "I tired but an unable to activate my card.", "Why wasn't my bank balance updated?", "Why wasn't I able to transfer to another account?", "Why isn't my refund showing up?", "How can I resolve a problem where my card won't go through at all?", "Why was my ATM withdrawal cancelled?", "My top-up showed as complete, but it's no longer there! What's going on here?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Can you tell me where to find top up by cash deposit?", "Why hasn't my transfer gone through", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "I really need money from my card today, but my card is getting declined. Please help!!", "For what reason must I authenticate the top up?", "i have a pending top-up", "I transferred money to my account but it is not showing.", "Why doesn't my passcode work?", "I was unable to transfer to another account.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "How do I get my card on the app?", "Where is my cash deposit?", "How do I use a cheque to top up?", "This disposable virtual card is not working.", "My credit card was declined.", "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "I think the exchange rate on my card payment is incorrect.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I'm not seeing my cash deposit showing up in my account.", "Card refund is not showing up in my statement.", "Contactless payments need to be enabled for my card.", "Can I top up online?", "A withdraw I tried to make at the ATM was declined I don't know why.", "My card got blocked, how do I reset?", "Why are there limits on auto top-up?", "A payment shows up on the app that I never made.", "I am not seeing recent cash withdrawal on my account.", "I'm not recognizing the card payment.", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "Do you have a top-up limit?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "My card did not work at store.", "Cash deposit to my account but it has not appeared.", "My card payment had the wrong exchange rate", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "What happened to my Top-Up? It's not reflected.", "I see a cash withdrawal that I did not perform.", "Please explain why my card was declined?", "Was my transaction reverted with my card?", "How can I get my card out of the ATM?", "what is going on, i have entered my passcode and its not working", "The transfer to my beneficiary has not gone through", "What are the top-up fees?", "Does the app top up automatically?", "Please tell me why I was charged additionally when I used the card.", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "My top up isn't in my wallet.", "Is there a charge for top-ups?", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "when i travel can it top up automatically", "I completed a money transaction but the recipient hasn't received it", "The money disappeared when I tried to use my card to top up.", "How do I find the top-up verification code?", "Why hasn't my refund been appiled to my account?", "Why am I being charged a fee on a card payment?", "My ATM got stuck and I'm not sure what to do.", "My PIN isn't working.", "What is the Top up rate charge for using a card in the US?", "How can I top up my account by bank transfer?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "I noticed that there is a withdrawal in the app that is not mine.", "I transferred a payment a couple days ago and it shows done, but it has not been received. Could you please help me?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "My card doesn't accept any transaction at all. What's wrong??", "My ecchange rate was wrong for a cash transaction.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "My top up says it is still pending", "I tried using my card and it kept getting declined, Why?", "I topped up my card but the money disappeared.", "I cannot get my disposable virtual card to work", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "I cannot tell what my top up currently is.", "My foreign currency exchange has been applied incorrectly.", "I can't figure out how to transfer money into my account.", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "Why are my transfers and purchases keep getting declined?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "I have a reverted top up I made and wanted to know why it didn't go through.", "How can I transfer money to my account?", "Why hasn't my account updated to reflect my current balance?", "I can't get cash from the ATM!" ]

[ "Google Pay won't let me top up.", "Can Google Pay be used for top up, please help?", "Can I use my Apple watch to fill my gas tank?", "Will be Apple Watch be able to let me top up?", "Can I use the apple watch to make a top-up?", "Does Apple Pay give the option to top up?", "I can't use top up on Google Pay.", "My American Express is in my Apple Pay and the top up is failing, why?", "Why can't I get my top up to work in Apple Pay?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "My top-up for Google Pay isn't working", "I cannot get my google pay to work.", "Is it possible to top up with Apple Pay?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Does google play offer the service to Top up?", "I do I top up from my Apple Watch?" ]

[ "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Is there a fee to top up by bank transfers?", "My phone is lost. What do I do to prevent someone from using the app?", "What is the Top up rate charge for using a card in the US?", "My top up was denied", "How do I cancel a recent transfer?", "Can I use this app for any currency?", "How do I know if my top up worked?", "Can I change to another currency?", "My card arrived but I need to make it work in the app, how do I do that?", "Some cash I didn't get shows in my app", "The application reverted my top-up.", "I need to transfer some money, can I use my credit card?", "What are the steps for making a transfer for topping up?", "Is there a fee for topping up", "What currency is acceptable for a top up?", "In my app, a direct debit payment I didn't do shows in my app", "I want to use my card. How do I activate it?", "My top-up was rejected by an app.", "How can I tell if my top-up has been cancelled?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Can you top-up a card with a cheque?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "Can I transfer money to my credit card?", "Am I able to add money into my account using my American Express?", "What do I need for activation of my card?", "Is there a way to transfer funds directly from my card?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I can't find my password", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "Where do I have access to a virtual card?", "I no longer have my phone with the app, what should I do?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "I made a mistake and did a transaction to a wrong account, can I cancel?", "How do I reset my passcode?", "Please help me regarding a direct debit in the app that I don't recognize.", "There is a withdrawal that isn't mind in the app.", "I'm having difficulties changing AUD for GBP. How do I do this?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "If there isn't much money left can it automatically top-up?", "Where on the website do I go to link my card?", "Is auto top up available?", "Can you tell me when my money transfer will go through", "Is my card ready for use or does it need activated and if so how?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Is there a way to reset my PIN?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I need my funds verified.", "Can I use visa or mastercard with your service", "How long will my top-up be pending?", "do I need to verify my identity every time I log into my account?", "How do I enable contactless pay?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Guide me on how to unblock my PIN", "Do I get charged for a top up from a European bank?", "I have an outgoing transaction", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Are there any charges for topping up my card?", "Can I make a contactless payments?", "My top up may have been reverted", "How do I see my source of funds?", "I got mugged yesterday and lost access to the app. I need to regain it.", "I have a duplicate payment showing", "How can I make my card ready to use?", "Help! There is a cash withdrawl on the account that I didn't make!", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "I need to deposit my virtual card, how do i do that.", "How long does it take for my top up to clear?", "I need to use a European card for a top up, what will the charge be?", "When will the money be made available in my account?", "I am trying to delete my account.", "How would I change my details?", "How do you verify an identity?", "Is there a limit to the top-ups someone can do?", "Please tell me the steps to verify my identity.", "I got a message that I need to verify my identity; what do I do?", "Can this app be used to exchange currencies?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "What are the steps I need to do if I have a stolen card?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?", "What is the highest limit for Auto Top?", "Can I have multiple currencies in my account?", "Can my children get an account?", "How would I be able to make changes to my personal details?", "I am seeing in the App a some cash withdrawal that its not mine", "Can I use my card for online payments?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "Are there specific ATM's that I can draw money from?", "There is a odd withdrawal on my account.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "My friends would like to add to my account. What is the procedure?", "When will my returned transaction show up on my account?", "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "May I use my account now, even though the identity verification has not gone through yet?", "I received my card, how do I get it to work in the app?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Can you check if my money has reached my account since it is not showing up yet?", "Where do I go to activate my card?", "Am I able to exchange currencies?", "I need my card activated.", "Is this app capable of exchanging currencies?", "I tried to top up but the app rejected it.", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "How do I unblock my card?", "What can I use to verify my identify?", "There is a potentially fraudulent direct debit on my account.", "How can I get my card to work?", "My topup got reverted. Please let me know if there is any issue in system.", "What happens if I use my account and my identity verification hasn't finished?", "I'd like to delete my account.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once." ]

[ "I want to top up my account. Can I do it with Google Pay?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "How do I top up with Apple Pay?", "Is it possible to top up with Apple Pay?", "I want to top up with my Apple Watch.", "Can I use the system Google Pay for top-ups?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "Am I able to use Apple Pay?", "Unable to use my American Express with Apple Pay to top up my account", "How can I get my Google pay top up to work?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Does google play offer the service to Top up?", "I can't use top up on Google Pay.", "Can I use my apple watch to top up?", "I can't get google pay to work right.", "top up google pay, is it possible?" ]

[ "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "The app reverted my recent payment", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "My top-up never worked", "I have a payment that shows twice", "I don't recognise a card payment", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "How do I get my money back for a duplicated charge?", "I have an unauthorized charge.", "What places can I use my card?", "How can I transfer money between accounts?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "How to exchange my currency", "Is there a reason for my top up to be cancelled?", "It's been some time since refilled the top-up.", "My card has been found. Is there any way for me to put it back into the app?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "It appears my top-up has not gone through.", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "how much you charge for exhcange", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "I believe there is a mistake because a payment I didn't make shows in my app.", "What happened to my Top-Up? It's not reflected.", "what is source of my money", "Salary in GBP has been received. Does it need to be configured into another place?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "What caused my top up to be reverted?", "So I just put my top-up into the card and it hasn't changed.", "How can I get paid in a different currency?", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Can I get my money back on an item?", "Why is there a payment I didn't do in my app?", "Is there a charge for transfers?", "Money transfer help? How long?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "Are you aware of any charges for receiving money?", "I need to actuate my card.", "What does it mean when my top up is saying still pending?", "Will a cheque suffice?", "is there a way i can see source of money?", "Am I able to modify my account details?", "Do I need to make a regular payment before a contactless one?", "Does it cost to add money to my card?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "Do I get charged if i am getting money?", "I made a payment and it appears it is showing twice", "I topped up my card but the money disappeared.", "If my salary is in GBP, do I need to do something?", "I was wondering whether exchanging currencies can be done on this app.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "How do I add an existing card to the app?", "Is it possible to order a card?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "On my last transaction it seem that my top-up was not successful.", "There's a payment in my history I don't recognize", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "Are money transfers free?", "I wanted to know why a top-up I made has been reverted.", "A payment I didn't do shows in my app", "My top-up is taking a while to process!", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Do you use Mastercard or Visa?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "Why would the app revert my payment?", "where do i go to transfer money from one account to this one", "I need to add money to my account. Can I do so via bank transfer?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Has the check I deposited cleared to I can get the cash?", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "A payment that I didn't make appears in my app.", "Where is my money transfer?", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "Can I obtained a Visa Card", "Can exchanged be made to EUR?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Do these virtual cards have any caps on using them?", "where can i see money source?", "Can I purchase with cash or cheque?", "I found an unauthorized card payment", "Can I exchange currencies?", "I topped-up my account, but I don't think it went through.", "The app denied my topped up.", "how much does it cost to add money to my card", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "I believe my top up did not work.", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "Hoe do i use my credit card to transfer money?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "I topped up my account but the app failed to process it.", "can i do a transfer with swift", "use my credit to add money", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "How do I transfer money to my account?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "There is an odd payment in my statement", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "Why hasn't my top-up been completed?", "Will salary be received through this?", "What kind of currencies can I use to add money?", "My salary is received in the form of GBP. Do I need to do anything specific to configure this?", "Will I be charged if someone needs to send me money?", "Can I use visa or mastercard with your service" ]

[ "My American express works with my apple pay, why is top up not working?", "Can I use google play as my primary app to Top up?", "Can I use my American Express stored in Apple Pay to top up?", "Can I use top-up with Apple pay?", "Google Pay Top up isn't working", "My top up is not working in Apple Pay.", "Can I use my apple watch to top up?", "How can I top up using google pay?", "is apple pay costly?", "Why isn't my google top-up pay working?", "Does Google Pay offer a top up option?", "Does Google Play have an app to Top up?", "is there a way to do top up with apple pay", "How can I top up with Google Pay?", "Is it possible to top up with Google Pay?", "how do I get top up to work for my card" ]

[ "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "What is the function of the identity check", "Why is the app showing a still pending message on a withdraw that has already been done?", "What do I need to do in order to use my card I just got?", "How does the exchange rate work on this app?", "Can you tell me how I go about activating a new card?", "I want to start using my card, how do I activate it?", "Need help with my card. It's not working.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "I can't find my phone; what can I do to prevent someone from accessing my account on it?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "How do I activate a card I received?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Tell me what the steps for the identity checks are", "For the identity verification, what do you need?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Why is my identity verification process not working?", "Can I get some help activating my new card?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "Can I update my details?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "It doesn't look like the top-up completed.", "What should I do to verify my identity?", "How can I check for an unsupported merchant for my transfer request?", "How can I go about resetting my passcode?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "How can I modify my details?", "Where can I view my PIN?", "How do I get my card?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "What do I need to do to correct this failed transfer?", "For my account, how do I transfer money in?", "I can't log in with this passocde", "Let me know the steps for the identity checks", "I can't get into the app with the passcode.", "how do i get a pin for my card", "What is the age requirement?", "What are the steps for the identity checks?", "I would like to have assistance with activating my card.", "How do I validate my identity.", "How do I get another card", "What do I need to do to change my PIN?", "Is my card activated?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "My PIN is blocked, what do I do?", "How can I the person see my money transaction?", "I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "I want to use my card, how would I activate it?", "If I transfer money from my bank to top-up my account will I be charged?", "How do I go about activating my new card?", "What are the fees for using transfer to top off my account?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "When will my card be activated?", "Why did my credit card get declined for top up?", "How does a bank transfer for topping my account work?", "My card hasn't been working when I try to use it.", "I found my card, am I able to put it back into the app?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "What do you charge to top up US cards?", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "My card needs to be activated asap", "When do I receive my PIN", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I need to reverse a transaction", "How do I modify my account details?", "Can I Transfer from SWIFT?", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "Is there a top charge for US cards?", "Is there a charge for topping up by card?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Can you tell me my code to get into the app?", "Can I reset the passcode?", "Can I unblock my PIN in the app?", "Was there a problem with topping up?", "How do you verify an identity?", "Will my friend be able to top off my account?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "I want to top up my account with a cheque", "can i transfer money i the app", "Is there a way to reset the passcode?", "How can I exchange currencies using your app?", "Where do I go to change GBP?", "Tell me how to setup a new PIN.", "Why did you revert my top up?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "What do I do if I have exceeded all my PIN tries?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "Where do I change my PIN?", "When do I get my PIN?", "Will I be charged to top off my account?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "What are the top up charges for all US cards?", "Some cash is showing up in my app that I did not get.", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "how do i change name?", "Where am I able to use the card?", "THere is some cash that is showing up on my app.", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "The app won't let me log in as myself.", "I need to reset my passcode. How do I do it?", "How do I retrieve my passcode?", "Will you charge me more if I use a European bank card for a top up?", "How does identity check work?", "I tried using my card, but it doesn't work.", "Can I use this app to exchange between dollars and pounds?", "What do I use to verify my identity?", "Help me to set up contactless payments.", "How do I activate my card, so that I can start using it?", "How does a transfer work?", "Does it cost me anything to top up my account via bank transfer?", "My contactless is not working", "What happened to my top-up? I think it was cancelled.", "My app shows a payment I didn't make", "how do i get a virtual card for one time use" ]

[ "can google pay be used to make a top-up", "how do I get top up to work for my card", "How can I top up my Google Pay?", "google pay top up did not work", "Apple watch top up help, please?", "Can I use google pay to top up?", "Can I pay for my gas using my Apple watch?", "Google play top up help?", "I got my American Express in Apple Pay, why is top up not working?", "Can I use my Apple Watch to to top up?", "Does Apple Watch support the topping-off of my account?", "Can an apple watch be used to tup-up?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "How can I top up with Apple Pay?", "Top up on my Google Pay isn't working.", "Why can't I get my top up to work in Apple Pay?" ]

[ "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "What is the auto top-up limit?", "How can I top up with this cheque I got?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Can anyone else top-up for me?", "If my card payment is cancelled, what should I do?", "What's the maximum amount I can top up my card with please?", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "Looks like my top up failed.", "My card arrived but I need to make it work in the app, how do I do that?", "When is a payment I made with my card going to clear>", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "I cannot get to my app, what should I do?", "My transfer didn't complete. Why can't I access funds?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "There is a card payment I do not recognise.", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "Verifying the top-up seems like a hassle.", "Is there an option to top up a with cheque?", "How does one send me money?", "Bank transfer to account did not show up, please help?", "on my statement there is a payment that I don't recognise", "Can I use a cheque to top up my account", "How do I transfer money to my account?", "How do I check security settings on my card?", "Is there a reason why a recipient might not see my money transaction", "Why isn't my balance updating after depositing cheques and cash.", "How do I to up by card?", "I'm not sure why my card payment was cancelled, can you find out why?", "What is the maximum for auto top-up?", "I tried to top-up but it got denied.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "There is a payment that has not processed.", "Who do I talk to about the ATM swallowing my card?", "What do I do if a transaction shows up twice?", "Is there a way to use a cheque to top up my account?", "what do i do if my verification failed", "I am having issues with identity verification", "Why hasn't my top-up finished pending yet?", "How do I link a new payment card?", "I am having trouble doing a transfer. A \"Decline \" message appears after making the transfer.", "I've deposited a check in my account but the cash isn't showing as available.", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "I am very upset that i went to use my new card today and it kept getting declined. Why is this happening and what do I do to not have it declined?", "The card I have doesn't work.", "Why would there be a payment on my account I don't recognize?", "Why hasn't my transaction completed?", "Why is a money transfer not showing?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "My cash transaction isn't showing on my account", "How much does it cost to top up a US-issued card?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "My card is not working when I try to use it.", "I want to top up using cash, where can I do that?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "Do you have any limit on the auto top-up?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "My top up was denied", "Are there top up charges for US cards?", "Is there a limit on top-ups?", "How do I know what my account is set to, I am paid in GBP?", "Help! In the app there is a direct debit that I don't remember.", "A payment on my statement is wrong.", "The rate of exchange for my card payment is incorrect", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I put money in my account a week ago but its still not there, what is happening?", "I am having trouble withdrawing cash.", "Why do we need to verify a top-up card?", "The app isn't showing my transactions", "Who do I talk to for transactions debited twice?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "My card payment is showing pending.", "Why should I verify the top-up?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "How much can I top up in a day?", "Is there an option to top up with a cheque?", "Is there an issue with my card payment as it has not gone through.", "Will I be charged for topping up?", "why hasn't my top up gone through yet", "A cheque deposit hasn't posted to my account, when will my balance update?", "Can I cash deposit to top up my account", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "How long should it take for my top-up to finish? I've been waiting a while.", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "My identity verification is not working.", "The transfer on my account is not showing up.", "How does someone else top up my account", "Seems like my top-up has not gone through", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "when i travel can it top up automatically", "I would like to top up my account automatically. How do I do that?", "How do I check security settings using the app?", "Why was my top-up rejected?", "Which cards do you guys support? I want to top up using my credit card.", "Why is my disposable card not working?", "When I tried to pay in a store my card din't work", "Why have my top ups been canceled?", "Where are my funds? I topped off my car but it didn't seem to complete.", "Is there a charge for using an European bank card for top up?", "Why has my card payment been declined?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "I know there's an auto-top option but I can not locate it when I look?", "I would like to better understand why my pass-code is not working.", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Top up my card please, which y'all support?", "Do you accept cheques for top ups?", "I'm not sure why my top up request was denied", "I need help with activating my card", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?" ]