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Banking77_clustering

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[ "Why isn't my refund showing up in my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I am still waiting for a refund", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I've been waiting for a refund where is it?", "The refund I asked for isn't showing up", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "Did I not get my refund? I don't see it.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "My refund has not shown up in my account. Where is it?", "My refund doesn't seem to be showing on my statement.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I received a refund, however I cannot see it in my account", "A refund is taking too long.", "Where is the refund on my statement?" ]

[ "How long does it take to recieve my new card?", "I am seeing a direct debit I wasn't aware of.", "I would like to dispute a payment I didnt make", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I need to verify my funds.", "Why did my transfer not go through?", "Can you tell me why a cheque deposit isn't showing in my balance?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "How long will it take to verify my account?", "If my identy verifacation hasn't gone through can I use my account?", "I don't think my transfer wen through. Why?", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "How do I see the source of my money?", "There is a weird payment in my statement.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "I found a charge on my debit that I did not make.", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I am confused as to why my transfer could still be pending.", "So, my transfer is showing as pending, when will it actually go through?", "My transfer didn't arrive to the recipient", "My balance doesn't include my latest transfer", "I don't think my card payment exchange rate is correct.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "How can I find a way to transfer money without it being rejected?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "I am still waiting for a money transfer to appear.", "I tried to top up, but the funds show up as pending. I thought it was instant?", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "How long will it take for the transfer to reach my account?", "I'm still waiting for a money transfer to show.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "I was unable to transfer money from my account.", "When will the money be made available in my account?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "my cash out is still pending", "How long is the wait for a money transfer to post?", "My card payment failed.", "Why didn't I receive the correct exchange rate for an item that I purchased?", "My card payments have stopped.", "Why didn't my transfer get to the recipient?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "why would i be declined if i had money iin my account", "How can I the person see my money transaction?", "How do I receive money from someone?", "Is there a fee for making a payment? If so, let me know why.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I believe my card payment were reverted", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "My cash deposit isn't in my account. What happened?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "My card doesn't seem to work.", "I took out some cash from the ATM but it is still showing the transaction is pending.", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "The money is still in my account even though I already paid -- I don't understand what happened.", "I cannot find my credit card.", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "What does it mean if my cash withdrawal is pending?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Why didn't the ATM give me my money?", "I have an unknown debit charge in my statement, why?", "how long do money transfers take?", "What does pending payment mean?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I have an odd payment in my statement", "How many days do I have to wait for the transfer to reach my account?", "I made a cash deposit going to my account but it is not there", "Is there a reason my top-up has not gone through?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "My transfer is pending.", "My app is showing a cash balance that I did not receive.", "My wallet isn't showing my top-up, did I do something wrong?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "where has my transferred money gone?", "There are transactions I didn't make, someone else must have used my card.", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "How long does it take for pending to go through", "How long will a transfer be pending for?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "why hasn't my cash arrived yet from my cheque?!", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "Explain why my card payment wouldn't go through.", "i have not received my card", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "Why didn't I receive all the cash I requested?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "I had a card payment that was declined. Why?", "Can you tell me why my transfer is pending still?", "I think I was charged double for something I bought - how long should I wait before reporting this?", "I see money go out that I didn't withdraw.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "How long will my transfer be pending for?", "I made a transfer but my balance hasn't been updated", "Under what condition will my payment revert?", "How much longer until I get my new card?", "How long does a transfer take to reach one's account.", "I did not receive my purchase, how do I cancel it?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Why would my card payment be reverted?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Was my transaction reverted with my card?", "I have a pending cash withdrawal", "I am wanting to refill my card, is there a charge?" ]

[ "Can I check my recent refund in my statement?", "How come my refund hasn't appeared on my statement?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "my refund has not hit my account yet", "what is the status of my refund", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "Can you tell me why a refund I'm owed is not showing on my statement?", "Why hasn't my return cleared my account?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Did my refund go through? It's not on my statement.", "I still don't have a refund.", "I have not received a refund.", "I requested a refund and it is missing." ]

[ "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "My foreign currency exchange has been applied incorrectly.", "Please explain why my top-up didn't go through.", "My transaction to pay for an item was returned to my account.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Why does it say pending cash withdrawal on my statement?", "My top up hasn't gone through yet, why?", "Why can't I withdraw money?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Why has my account balance not changed after depositing a cheque?", "There's a debit on my account that I didn't do.", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "I did a transfer to my account but it doesn't show up", "there is money in my account that i didnt put there", "why hasnt my card come in yet?", "Why can't I use my beneficiary?", "Please explain why my top-up hasn't been processed yet?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!", "My transfer didn't go through.", "I am not seeing recent cash withdrawal on my account.", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "My latest payment was declined, I was told everything was back to working order. What happened?", "Help, the ATM didn't give me all the money I requested", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "Can you tell me about why the account I have was charged an extra 1$", "The amount of cash I received was not the full amount", "My account balance has not updated to reflect my recent transfer.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "There has been a payment in the App that has not be done by me.", "Why do I get charged additional fees on some payments, but not others?", "I was not able to receive the correct amount of cash.", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Why can't I get cash out?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "There is a payment in the app that I did not approve", "I did a payment but it was reverted by the app", "Why is there a random withdrawal in my app?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Why hasn't my top-up been completed?", "Why is the exchange rate on my card wrong?", "I do not see the money I transferred into this account", "Why is my cash withdrawal still showing as pending?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "My money didnt go through after I transferred.", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "How come I can't get money at the ATM", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Why is it taking so long for my pending transaction to post as cleared?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "I have a payment which has not been approved.", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "There's a payment in the app that I didn't authorize.", "It has been a couple of hours but I do not see my balance updated, can you help?", "What is this withdrawal as I do not remember making it.", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "One of my card payments has reverted", "I am seeing in the App a some cash withdrawal that its not mine", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "My card payment failed.", "Are purchases returnable for full refund?", "What do I do if there is an electronic debit that is not correct?", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "Why is the exchange rate wrong when I purchase something abroad?", "I need to find out why my transfer didn't get there.", "The cheque I deposited isn't showing in my account", "I did not receive the correct amount for the exchange rate.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I had a decline on my card. Why?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "I tried to make a transfer but it failed. will you tell me why?", "Trouble transferring transaction contact for help", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Seems like my top-up has not gone through", "Why is my beneficiary being denies?", "Why did the transfer fail when I attempted to do it earlier?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "There is a withdrawal in my account I didn't make.", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "What does it mean when it says I have a payment pending?", "I made a mistake when I did a transfer so now what can I do to fix that?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "I did a money transaction and the recipient doesn't see it", "I need information explaining why my top-up failed to go through", "I want to know why my top-up was reverted", "how long does it take to transfer money, my retailer is waiting", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I see a direct debit transaction in my app that I didn't make.", "What does it mean if my payment is pending?", "Why did my top-up not go through?", "Why is the pending status on my cash withdrawal taking so long?", "My funds are not transferring to my bank. Why is this not working?", "Why haven't I received my new card yet?", "Why has my top-up been denied?", "Why is my cash withdrawal still pending?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "There is a direct debit I do not recognise in my statement", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "how come when i got cash the exchange rate was different than it should be", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?" ]

[ "I'm expecting a refund but it's no where to be seen", "I still don't have a refund.", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "I am missing my refund.", "Did my refund go through? It's not on my statement.", "how does my statement get updated so i know when a refund will reflect on my balance", "Why is my refund not visible on my statement?", "Why isn't a refund showing on my statement?", "Why isn't a recent refund on my statement?", "I still haven't seen a refund on my account", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I requested a refund from a store but it hasn't arrived.", "Why haven't I received a refund yet?", "My refund is still pending", "My refund for a purchase hasn't cone through yet.", "I requested a refund, and never received it. What can I do?" ]

[ "I took out some cash from the ATM but it is still showing the transaction is pending.", "My transfer into my account isn't showing up.", "My payment for my card is not working", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Why was my Payment declined", "My card payment failed.", "Can I get support?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "why isnt my cash withdrawal showing", "It's been a couple days how much longer do I have to wait for my transfer?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "I had a cheque deposited, but I still haven't seen the cash.", "Money transfer help? How long?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "How long do transfers take, mine just says pending?", "How can I speed up a transfer? Mine is pending.", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "My transfer didn't complete. Why can't I access funds?", "There is a payment in the app that I did not approve", "why didnt my account allow a transfer", "Why would my payment still show as pending?", "Why does my payment appear as pending?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I need to update my info.", "Why didn't my card payment work?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "I need to make a transfer but it keeps getting declined I need Help!", "Can you please tell me why I cant get money from the ATM?", "I tried to make a payment with my card and it was declined. Why is it pending?", "how long are my top ups pending", "I am having problems transferring to a beneficiary.", "I transferred some money but the receiver can't pick it up for some reason.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "My card still hasn't arrived after 2 weeks. Is it lost?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "It didn't give me my cash", "did not receive correct cash upon withdrawal", "I have a pending transfer", "My top-up hasn't gone through, what happened?", "I was not distributed all of cash that I requested", "Please help me! My physical card isn't working right.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I placed a cheque but the funds aren't there", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Please check payments on my card. There is a duplicate and I only bought it once.", "What do I do if there is an electronic debit that is not correct?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "Do you have a return policy?", "What's taking my top-up so long?", "I have a card payment that was declined, but why?", "Is my pending cash withdrawal processed?", "My transfer did not seem to work.", "What is the cause of the delay in applying my card payment to my account?", "My transfer didn't work! Help!", "The amount of cash I received did not match the amount I requested", "Why isn't my ID being verified?", "I bought this item and was charged the wrong amount can I get a refund?", "Why would I have a pending payment?", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "I can't get my Google Pay Top to work. Are there any issues on your end?", "I didn't receive all the cash I asked for", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I made a transfer and they haven't received the money I sent them.", "The amount of cash i have received is not correct.", "I think something went wrong, I didn't get the right amount.", "I transferred money yesterday, but it still isn't available?", "My card doesn't seem to work.", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Why has payment been returned?", "I still haven't received my card after two weeks, is it lost?", "I was issued a card about a week ago. why hasn't it come in yet?", "Why hasn't my friend received the transaction?", "Why hasn't my balance increased after depositing a check?", "I was supposed to receive my new card by now, but it hasn't came in.", "Why can I not make a transfer?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "I tried to top-up but it got denied.", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I'm trying to verify my top-up card, but I can't find the code...?", "Why can't I take money from my account?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "Why didn't I receive all the cash I requested?", "What do I do if my payment was reverted?", "I cant transfer money into my account", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "Can you help me retrieve my card?", "Why is my card payment still listed as pending?", "Why hasn't my ID been verified?", "My card payment is showing pending.", "I wanted to know why there is a transfer of mine pending.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I couldn't get the money I needed.", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "I have not received my card and it's been a week, what do I do?", "My cash withdrawal says pending, why?", "My card has not arrived yet, where is it?", "I tried to pull cash from an ATM but it wouldn't let me.", "why top up is not working even if I got my American Express in Apple Bay?", "Why would a cash withdrawal still be pending?", "I am still currently waiting for the cash that has been deposited into the account this morning.", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "How long do I need to wait to see an update after I make a bank transfer?", "I really need money from my card today, but my card is getting declined. Please help!!", "I'm looking for the cash deposit top up option but can't find it. Can you help me?" ]

[ "My refund is still pending", "I can't see a refund for a return I completed recently.", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Where is my recent refund in the my statement?", "I am missing a refund amount on my account.", "When will I be able to see my refund?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I was told I would be getting a refund but I have yet to see it", "Why hasn't my refund appeared on my statement?", "I can't see my refund in my history.", "Why isn't my refund shown on my statement?", "I am missing a refund.", "what is the status of my refund", "I requested a refund from a store but it hasn't arrived.", "I cannot find my refund on my statement." ]

[ "My payment for my card is not working", "I can't withdraw money", "I inadvertently completed a transaction on a wrong account.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "There is a odd withdrawal on my account.", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "The app doesn't show the card I received.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Why is a transfer I have still pending?", "I made a card payment which is showing me pending.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Is my account accessible even though my verification of my identity has not passed yet?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "My bank transfer is still not showing up in my account.", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "My transfer failed. Help!", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Why isn't my top up working using my saved American Express in ApplePay?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "How do I dispute a debit that I didn't make?", "I am not Happy with this product can i get a refund?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "My latest transfer seems to be missing.", "Recipient has not received the money", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "My transfer hasn't arrived", "My identity hasn't been verified. Can I use my account?", "I had a decline on my card. Why?", "What reason did my top-up fail for?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "My card payment was reverted", "What does it mean if it says my card payment has been cancelled?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How come the ATM won't give me my money?", "I wanted to know why there is a transfer of mine pending.", "What do I do if I notice a strange withdrawl in my statement?", "The money that I have transferred hasn't arrived yet.", "Can you tell me why my transfer declined?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Why would my card payment get reverted?", "I made a payment but the app cancelled it.", "My app shows cash I didn't get.", "my card was refused, why?", "What happens when I money transaction doesn't show up on the receiving side?", "Why would I have a pending payment?", "Why was my ATM withdrawal cancelled?", "Why is my withdrawal still pending?", "Why is it saying I have a pending payment?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Why could my transfer have been declined?", "My card rejected a cash withdrawal. Why?", "I used my card to top up, but now I don't see the money in my account.", "I have a top up that didn't go through. Why?", "My disposable virtual card wouldn't process my payment?", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why was my top-up rejected?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Do you have a return policy?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "I was making a purchase and it was declined and I wanted to know why.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I cannot find my credit card.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Can you tell me why I haven't received my new card?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I am trying to transfer money and something is going wrong.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I don't recognize this withdrawal on my statement", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "I attempted to top up but the app denied it.", "There is an unauthorized payment in my statement.", "Why is there a direct debit fee in the App when I didn't do it?", "Help, I don't see my money i just added.", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "Something is wrong with my password.", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why haven't I gotten my new card?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "Why can't a beneficiary receive a money transfer from me?", "In my app, a direct debit payment I didn't do shows in my app", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "Did my transfer fail?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "why was my transfer declined", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "I submitted a transaction to the incorrect account.", "I see a payment on my statement for a place I didn't make a purchase at.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "I think my transfer failed. What do I do now?", "why can't my beneficiary make transactions?", "Why isn't my card working?", "For what reason is my transfer still pending now?", "I transferred money but the balance did not update.", "what is this charge i didnt do it what can i do", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "why did the app refuse to make an approved payment", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "Why don't I see my top up in my wallet?", "Why am I having trouble withdrawing cash?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "Why is it showing that my account has been charged a dollar that is showing as pending?", "The app will not let me into my account.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "My beneficiary has been denied, is this normal?", "Why hasn't my balance increased after depositing a check?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "How do I check to see why my card payment was declined?", "I tried to send someone money but they haven't received it.", "It has been a couple of hours but I do not see my balance updated, can you help?" ]

[ "Where is my refund? I have been checking my account all day.", "Why isn't a recent refund on my statement?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "My refund is still pending", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I am missing my refund.", "Why haven't I received a refund yet?", "I bought something and returned it and the money from the return isn't in my account.", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Why can't I see a recent refund in my statement?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "When will I be able to see my refund?", "Did my refund go through? It's not on my statement.", "Where can I see the refund in my account", "The refund doesn't show in my account" ]

[ "Where will I get my card?", "How can I receive money from someone?", "There is money missing from my account.", "My cash withdrawal is showing as pending, why?", "I need to make a transfer from Europe, how many days does this take?", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "Where do my funds come from?", "What is the time frame for a transfer from the US?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I'm not sure why my card payment was cancelled, can you find out why?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "I have a card payment that was declined, but why?", "How long do transfer pend for?", "My credit card did not go through. Can you see if it has insufficient funds?", "I just did a money transaction but its not showing they received it", "Why hasn't my account updated to reflect my current balance?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "I am seeing in the App a some cash withdrawal that its not mine", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Everything seems fine with my account, so why did it decline my payment?", "Is something wrong with my account, my balance didn't change after I transferred some money", "Is there a cost to receive money?", "How do I cancel a recent transfer?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "I dont see my reciept", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "How long will it take for me to get my card?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "Do you know where my card will be accepted?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Okay, I found my card, can I put it back in the app?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Why didn't my transfer get to the recipient?", "Is it possible to cancel my transfer?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "For what reason is my transfer still pending now?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "There's a cash withdrawal that didn't make that is showing up.", "How long does a check take to show up in the account balance?", "If my card payment is cancelled, what should I do?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "There is a missing transfer on my account", "Can I cancel a transfer I made", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "How long should it take for my top-up to finish? I've been waiting a while.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I have a withdrawal waiting to go through.", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I would like help to revert a transaction I did this morning", "I have a cash withdrawal that says it's pending, why?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I have an outgoing transfer", "Are cheques accepted to my account? Mine didn't seem to work.", "I sent some money but the intended recipient says it hasn't arrived", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "Am I going to see a charge for a SEPA transfer?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "What is going on with it saying my card payment was declined?", "I have a pending payment from stuff I bought this morning.", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "How will I get my card?", "I'm using the app and I noticed a payment that I didn't make.", "I just checked and my payment was cancelled, why?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "Why isn't my pending transfer finished?", "When are you going to activate my card?", "I have a payment that I didn't make.", "How long is the transfer?", "When can I order a disposable virtual card?", "What will my exchange rate be?", "How soon do cards arrive after I order them?", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "The app is showing a direct debit transaction that I did not perform", "Help! In the app there is a direct debit that I don't remember.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "I had a cheque deposited, but I don't see my money yet?", "Where's the money that got charged to my card? It's not showing up in my account balance", "When my card expires, will I get a new one mailed to me?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "Where is the money I topped off with?", "Why is my money gone right when I attempted to top up", "Could you please help me figure out why the seller has not received their money after I sent it.", "I got my American Express in Apple Pay, why is top up not working on my device?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "The cast deposit from a week ago still is not in my account. Why?", "Why is my payment in pending status?", "How long does it take for a purchase to go from pending to authorised?", "My cash received does not match what has been requested", "When will I see my cash, since I already deposited my check?", "There's a cash withdrawal I didn't make", "What options do I have in regards to payment?", "How long does it take for me to get my pin", "Will I receive all the money sent to my account by SEPA transfer?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "How does one send me money?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "My recipient hasn't received the money", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "What would the approximate delivery date be if I transferred something urgently to China?", "Where are my funds? I topped off my car but it didn't seem to complete.", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "How do I know when my new card is going to arrive?", "How do you fix my card payment?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help." ]

[ "My statement doesn't show that a refund has processed", "I can't see a refund for a return I completed recently.", "I bought something and returned it and the money from the return isn't in my account.", "Why isn't a refund showing on my statement?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "I requested a refund from a store but it hasn't arrived.", "I'm expecting a refund but it's no where to be seen", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I can't see all the refunds in my statement", "My refund is not showing.", "Why isn't my refund showing up?", "Can you tell me why my refund is not showing in my statement?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "When do I see my recent refund in my statement", "I can't find my refund. Please help.", "Is there a reason my refund isn't showing on my statement?" ]

[ "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Some cash is showing up in my app that I did not get.", "I deposited a cheque but the cash hasn't arrived yet", "No transactions are being accepted, what's wrong with my card?", "My top-up failed, WHY?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "I bought this item and was charged the wrong amount can I get a refund?", "I tried to transfer money but it didn't go through", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "There is a withdrawal in my account I didn't make.", "Why did it decline my payment?", "What could possibly be the cause of my failed transfer?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "My card payment doesn't work.", "I have an unfamiliar direct debit in my statement.", "Why is a transfer I did recently still processing?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "My transaction to pay for an item was returned to my account.", "I didn't get all the money I asked for", "I don't think the transaction has gone through, so can I cancel a transfer?", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "How can I get the cash deposit to show up on my account?", "I didn't make this payment and it's on my app", "I ordered a card a week ago, and it's still not here. What do I do?", "My card payment didn't work", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Why can't I withdraw cash?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Why hasn't the transaction I did to my friend arrive yet?", "Why hasn't my top-up finished pending yet?", "I don't see me 'top up' in my wallet", "Why does my statement show an extra fee?", "Why am I unable verify my id?", "I didn't receive all the cash I asked for", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I was not able to receive the correct amount of cash.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Why is there an uknown charge showing on my account?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "i tried to make a transfer to a beneficiary and it didn't go through", "This debit is not my transcation. How do I get my money out back?", "Why did the app deny my top up?", "My statement shows a strange direct debit.", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I made a card payment which is showing me pending.", "Recipient has not received the money", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "I added money to the card but the transaction didn't go through", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "How long does a bank transfer take to show up in available funds?", "My money didnt go through after I transferred.", "What do I do if it says my card payment has been cancelled?", "I would like a refund on one of your products that has been sold to me", "Why is there a direct debit payment on my app that is not from me?", "My cash deposit hasn't posted to my account.", "My card payment did not work.", "Why is a payment showing up on my card as pending?", "help, I see money missing I didn't take out.", "My account balance has not gone up even though I just transferred money into it", "Even though I made a cash deposit, I am not seeing it in my account.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I think my card payment has been refunded", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "i have been trying to top up my account with a check but it won't work", "I'm not sure why the card payment didn't work.", "I made a payment and it appears it is showing twice", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "The balance does not appear to have updated.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "My transfer did not go through.", "Google Pay isn't working. What is wrong?", "What is the reason for the extra fee on my statement?", "is the a reason why my transfer has failed?", "After I deposited my cash, I still don't see it in my account.", "When will my payment go through?", "how come my transfer declined", "Why isn't my google pay top up working?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Why is my ATM withdrawal still pending?", "Why did I not get all the cash I asked for?", "why hasn't a transaction to a friend cleared yet?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "Can you tell me why my transfer is pending still?", "I used my card to top up but it's saying it is still pending. What does this mean?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "Why isn't my purchase exchange rate correct?", "What do I need to do to correct this failed transfer?", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "I would like to know why my payment is still pending, can you help?", "Why is the purchase I made this morning still pending?", "Why is my beneficiary not working?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "How long do I have to wait for my bank transfer to appear in my account?", "I did a payment but the app reverted it", "My card payment failed.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "My transfer to beneficiary didn't go through", "There is a withdrawal on my account I didn't make.", "Why has my card payment been reversed?", "I don't recall making that payment?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Why was my payment declined? I keep trying my card but it's not working.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "I tried to top up. Why was it denied?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "When will my balance reflect a deposit?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "The money that I have transferred hasn't arrived yet." ]

[ "I can not find my refund.", "Did I not get my refund? I don't see it.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "Why hasn't my refund appeared on my statement?", "How do I find the refund on my statement?", "Why isn't my refund showing up in my statement?", "I was told I would be getting a refund but I have yet to see it", "They said I would get a refund but I don't see it on my statement.", "I am still waiting for a refund", "My refund is not here yet", "My refund has not yet been credited on my statement", "Why hasn't my refund been appiled to my account?", "Why isn't a recent refund on my statement?", "When will my returned transaction show up on my account?", "I can't see my refund on my account", "Transaction refund missing from my statement." ]

[ "What is going on with it saying my card payment was declined?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I made a mistake and need to cancel a transfer.", "Do I pay extra for exchange?", "Why wouldn't the ATM give me cash?", "I want to reverse my transaction from earlier", "Why am I being charged more ?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "The atm won't give my card back!", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "What reasons could cause my top up to be reverted", "how do you determine your exchange rates because one of yours was off when i got cash", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "There is a record of payment I never submitted on the app.", "I cancelled my card payment", "I did not make a direct debit payment as listed on my app", "How does one send me money?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I don't understand why I'm being charged for using my card.", "I made a purchase and was charged at the wrong foreign exchange rate.", "Why wasn't my bank balance updated?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Can you help me retrieve my card?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I was using a foreign currecy to make a payment and the applied the wrong rate.", "I got a declining message during a transfer? please tell me why", "I bought an item that I was charged a different exchange rate for.", "Why don't I have my transfer?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "How can I withdraw money?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Can I use app to freeze account and dispute fraud?", "Are there businesses that don't accept this card?", "The store card reader would not accept my card.", "I tried to pay through my account but the payment is not going through. What's going on?", "Something went wrong, I was charged an extra pound?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "Should i reinstall the payment app?", "I could not transfer to a beneficiary", "The card I have doesn't work.", "The exchange rate for my card payment doesn't seem right.", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "I made a mistake and performed a transaction on the wrong account!", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "can you tell me why my card was declined?", "I made a transaction this morning and would like to revert it.", "The atm didn't give me all my cash", "Why did the app deny my top up?", "I purchased an item and the exchange rate I was given was incorrect.", "I think the exchange rate on my card payment is incorrect.", "I would like to cancel a transfer...is this possible?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "My disposable virtual card wouldn't process my payment?", "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.", "Why didn't I receive the right amount of cash at the ATM?", "Why can't I complete the transfer?", "Why would I be charged a fee for card payment?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "Why did you decline my transfer?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Can I request a card?", "A transaction I did to my friend hasn't arrived yet, why?", "Why am I being a charged for using my card?", "I have not received the amount of cash i was supposed to.", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "I was taking out funds and was unable to regain my card.", "Why and I being charged this fee?", "I need to transfer to my account and cant.", "When I try and to buy something using my card it keeps getting declined.", "I didn't make this payment and it's on my app", "Why can't I take cash out of the ATM?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "tell me why I was charged more with my card?", "Why was I charged twice?", "Why was my transfer stopped ?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Are you going to charge me to collect the money?", "I have a transaction and would like to know if I it's cancelable?", "Why can't I make multiple payments with my virtual card?", "My money transaction hasn't arrived.", "I think my transfer was declined, but why?", "Are you ripping people off with the exchange rate? It can't be that atrocious between banks.", "Explain the payment that was declined!", "Can you tell me why I was charged $1 for a transaction?", "Why was I chaged twice for the same thing?", "I purchased something while traveling, and the exchange rate applied was wrong.", "When I purchased a product in another country the currency exchange was incorrect.", "I could not transfer funds to a beneficiary; is there a problem with your software?", "The ATM wouldn't let me have my money.", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "help my money isnt showing up", "What reasons would cause my card payment to be cancelled?", "I was unable to transfer money from my account.", "Some of my card payments look different than where I purchased products from. Why is that?", "that fee should not be there, you charged my cash for an unnecessary thing.", "im not paying this transfer fee", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "I have enough money in my account, so why is my card being declined?", "I would like to exchange currencies, but is there an extra charge to do so?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "Can I use your app to exchange between USD and GBP", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "My transaction went through but I was charged a fee. Why?", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "I am not supposed to be charged a cash withdrawal fee, but I was.", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "How do people send me money?", "I would like to cancel my previous transaction", "Why is there an extra fee charged?" ]

[ "Why did I not get my refund yet?", "I am still waiting for a refund", "I requested a refund and it is missing.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "When will I be able to see the refund", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I requested a refund from a merchant days ago but I do not see it in my account.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I requested a refund, and never received it. What can I do?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "I am waiting on the refund", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "Transaction refund missing from my statement.", "Can I check my recent refund in my statement?", "Please send my refund now." ]

[ "It is listed in my app that I made a payment which I did not actually make", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Why is there a direct debit payment on my app that is not from me?", "I think my top up is still pending?", "I didn't make a payment that shows in my app.", "I have waited 15 days, but my payment still hasn't cleared.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How is this transfer supposed to work? It's not working for me.", "is the a reason why my transfer has failed?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why won't my card work.", "I tried to transfer money but it didn't go through", "Everything seems fine with my account, so why did it decline my payment?", "Why did my transfer to a beneficiary fail?", "Google Pay isn't working. What is wrong?", "What happens when a beneficiary can't receive my transfer?", "I tried activating my bill of fare and it didn't workplace", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Why has my card payment been reversed?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "Why is the cash withdraw I made shown as pending?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "I just noticed my transfer was declined and I don't know why. Can you help me?", "How long will it take for my cash withdrawal to no longer show as pending?", "My balance is not right. It has not been updated for the cash or cheque deposit.", "I've deposited a check in my account but the cash isn't showing as available.", "Something is wrong with my payment account since it has been declined", "Help! There is a cash withdrawl on the account that I didn't make!", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "Why is my money not in my account. I have already sent it out.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Why is my card payment still listed as pending?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I withdrew cash but it still shows as pending?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "I made a purchase and it says it's pending. What does that mean?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "How long should it take for my top-up to finish? I've been waiting a while.", "I bought something this morning and the payment is still pending", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "why do I have an unknown payment?", "I made a card payment, but it has been declined?", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I already paid to top-up but the funds aren't available yet, where are they?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "How long does a payment show as pending before i should worry about it?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Why doesn't the card payment work", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "The right amount of cash was not sent to me.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Why can't my ID be verified?", "I used my card to top up but it's saying it is still pending. What does this mean?", "Why is this beneficiary being rejected?", "How long do I have to wait for my transaction to be completed?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Why was my top-up unsuccessful?", "Why won't my card show up on the app?", "help my money isnt showing up", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "The card payment I made didn't work.", "why did the app refuse to make an approved payment", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "How long before a check I send clears?", "How long does it take to receive my card?", "What does it mean if my payment was reverted?", "Why cant I send money to a beneficiary?", "I did not make this payment that I see in the App.", "Why is my card not working?", "I am still waiting for a money transfer to show", "i tried to make a transfer to a beneficiary and it didn't go through", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Why was my card payment declined?", "Why would a cash withdrawal be pending?", "How long do I have to wait for my bank transfer to appear in my account?", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "I am still waiting for a cash withdrawal to show", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "It says \"pending payment?\" Why is it saying this?", "Why am I unable to withdrawal cash?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Do you know why my card payment was reverted?", "there is a transaction on my account that i didnt make", "I noticed my card payment was cancelled, can you tell me why?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "A payment that I didn't make appears in my app.", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "Why am I being declined?", "Help me. My transfer was declined. How could this happen?", "What would the price be for an expired card replacement and how long will it take me to get it?", "I topped up but my money is not showing. Why is that?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "My card payment didn't work", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Can I dispute a payment even if I notice it several weeks after it was made?", "I am still waiting for a transaction to be completed", "In the app, I see a withdrawal I didn't make.", "I got a transfer fail message, but no explanation of why-- what happened?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "My transfer did not go through.", "I withdraw money abroad but I didn't get the right amount.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I bought this item and was charged the wrong amount can I get a refund?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "I am seeing in the App a some cash withdrawal that I did not do" ]

[ "What is taking so long with my refund?", "i need a refund from you because the merchant is refusing, can you do that?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "Where is the refund on my statement?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "They said I would get a refund but I don't see it on my statement.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "There is not a refund in my statement.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "The refund on my account hasn't shown up", "I can't see my refund in my history.", "Why can't I see my refund in my statement?", "Where can I see the refund in my account", "I need my refund as soon as possible. What else do I have to do?", "when should I receive my refund", "I've been waiting for a refund to show up and I don't see it on my statement yet." ]

[ "My payment didn't work and the money is in back in my account.", "What is this charge on my account for a cash withdrawl?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Did I do something incorrectly? Where is my top-up?", "Why didn't I receive the right amount of cash?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "has my top-up has been cancelled", "How long does it take for a transfer to be in my account?", "My cash withdrawal says pending, why?", "How long does a transfer take to be confirmed?", "How long does it take for money to reach my account?", "How can I tell if there will be a fee added to my payment or not?", "Will I be charged for receiving the money?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Will I know which exchange rate I will get?", "How do I get my card?", "Can you tell me why I haven't received my new card?", "What stopped my transfer, from being accepted?", "How do I know what exchange rate I will get?", "i received my American Express in Apple pay, why is top up not working?", "How soon do cards arrive after I order them?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Can you tell me what the cash withdrawal is in my statement?", "There is money missing from my account.", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "I received my new card. Where is it in the app?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I need it delivered on a certain date.", "Where can I withdraw money from?", "Where can I withdraw money from?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "What are my remedies if I think I was charged twice for the same expense?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "Why would a merchant revert my payment?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "How do I dispute a direct debit that I didn't do?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "The app reversed a top off I had. What should I do?", "What are the steps I should take to recover my swallowed card?", "Why was my top up reverted?", "Will I receive a new card when mine expires?", "Should i reinstall the payment app?", "there is a transaction on my account that i didnt make", "i received my American Express in Apple pay, is there a reason why top up is not working?", "How long am I to wait before the transfer gets to my account?", "Why didn't my balance update after my cash or checque deposit?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "What is the next step if my card is about to expire.", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "What reasons could cause my top up to be reverted", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "What options do I have in regards to payment?", "How do I get my paycheck through this?", "My withdrawals were going smooth until I got declined today. What is going on?", "Do I get charged if I am receiving money?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I have a payment that I didn't make.", "The app says I made a cash withdrawal that I didn't make", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "What happened to my cash deposit?", "I believe my card payment were reverted", "How long does it take for an international transfer into my account?", "How long does a funds transfer take from one back to another?", "I didn't receive all the cash I asked for", "How do i finalize a card payment", "My recent transfer didn't go through - why not?", "Why do I see a random withdrawal in my app?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "What about my children?", "Why is the exchange rate on my card payment different than I expected?", "My card still hasn't arrived after two weeks, now what?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "How long does it take for a transfer to finish pending?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "My withdrawal is pending, why?", "Is there a cost to receive money?", "My card has not been delivered yet and its been a week since I ordered it, please help", "When will you be taking orders for disposable virtual cards?", "What is the process when my card is due to expire?", "Can you tell me what this cash withdrawal is?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Why was my card payment cancelled?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "What age do I have to be?", "My cash withdrawal is showing as pending, why?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "What is this strange payment in my account?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Can I have it delivered on the date I need it delivered?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "How can I check on the delivery status of my card?", "I accidentally made a payment to a wrong account. What should I do?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "I had a cheque deposited, but I don't see my money yet?", "Is there a reason my payment is still pending?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "How long does it take to process cheque deposits?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "I transferred money from the US, How long does it take?", "My cash received does not match what has been requested", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "My bank statement doesn't show the cash deposit I made recently.", "Where is my transfer from [country]?", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "When will I see my cash, since I already deposited my check?" ]

[ "I am missing my refund.", "I can't see my refund on my account", "I can not find my refund.", "When can I expect my refund?", "Can you tell me why a refund I'm owed is not showing on my statement?", "I returned an item but don't see it on my account?", "When will I be able to see my refund?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I can't find my refund. Please help.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "Give me a refund now!! I am still waiting.", "Why can't I see a recent refund in my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I can't see a refund for a return I completed recently." ]

[ "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I see non-received cash in my app.", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "Why is my payment pending?", "I have a payment listed as cancelled.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Why am I being charged for withdrawing cash but haven't in the past?", "Can I use my account now, even though my identity verification has not gone through yet?", "Why hasn't the transfer shown up in my account yet?", "There is a withdrawal on my account that I don't remember initiating.", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "My cash received does not match what has been requested", "why didnt my account allow a transfer", "My top up didn't go through", "The cash I wanted wasn't there.", "I haven't received the cash from the check I deposited.", "What happened to the cash that I tried to deposit into my account? It's gone!", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I wanted to know about a pending dollar that is on my statement.", "Why doesn't the person I sent money to see that transfer yet?", "My money transfer has not arrived.", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "The money I transferred does not show in the balance.", "What do I do with my \"decline\" message on a transfer?", "I've already topped up, but I cannot see the funds being available. What happened?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "If my top-up didn't transfer, what went wrong?", "I see a direct debit transaction in my history that I did not set up.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "Is my card payment reverted?", "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.", "I put money into my account for the minimum balance but the application didn't accept.", "I made a payment and it was reverted and wanted to know why?", "I don't know where this debit transaction on my statement came from.", "I just finished sending money, but it's not logging on the recipient side.", "My card was not accepted.", "My balance is not what I thought it was following an ATM withdrawal", "A transfer to my account was denied.", "My money hasn't been transferred yet.", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "I put my check in the bank, but I haven't gotten my cash yet?", "Why hasn't my transfer been made?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "I received a fee I should not have.", "What would lead to my top up still pending?", "Why does it say pending cash withdrawal on my statement?", "Money was transferred to me and I am unable to see it", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "My transaction to pay for an item was returned to my account.", "I have a cash withdrawal that says it's pending, why?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "I'm interested in learning more about product refunds.", "A direct debit appears in the app but I didn't authorize it.", "Why did my payment get declined?", "Why was I denied the option to transfer money to a selected beneficiary?", "Isn't my top-up supposed to mean its complete?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "What does it mean if it says that my payment is pending?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "There is a payment I don't recognize", "What do I do if I got the wrong amount at the ATM?", "I attempted to top up using my card, but now the money just disappeared?", "It looks like my card payment might have been reverted.", "What if my top up is reverted?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "My statement is showing I was Charged a dollar and I am not sure why.", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "I have an unauthorized transaction on my statement", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "My identity wasn't verified", "The top-up I ordered didn't process.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I didn't receive the amount of cash I requested for the ATM.", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "why have I got a pending transfer? I'm confused!!", "I want to return an item.", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "My statement shows a strange direct debit.", "I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?", "I think my top up may have been reverted, what do I do?", "I'm locked out of my account as I can't remember my code, what do I do now?", "I transferred my funds, why did it not go through?", "Why did my cash deposit not show up?", "Why do I have a strange payment on my statement?", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "I was not able to receive the correct amount of cash.", "I received my card, how do I get it to show in the app?", "I ordered a card a week ago, and it's still not here. What do I do?", "Why could I not get cash?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "What is the purpose of the extra fee that is showing up on my statement?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I did a bank transfer and my balance isn't current.", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "Why hasn't my transfer gone through", "The transfer I did hasn't arrived", "How is this transfer supposed to work? It's not working for me.", "If my identy verifacation hasn't gone through can I use my account?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "i didnt put that money in my account", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "I made this payment days ago so why hasn't it gone through yet?", "The payment I made with my card is not showing up.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?" ]

[ "Why is my refund not visible on my statement?", "i need a refund from you because the merchant is refusing, can you do that?", "Why isn't my refund showing up?", "I was supposed to get a refund but it is not showing up on my card", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Why hasn't my refund appeared on my statement?", "My statement has not shown my refund.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "When will my refund come through", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I can't see my refund on my account", "When will my returned transaction show up on my account?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund." ]

[ "how do you determine your exchange rates because one of yours was off when i got cash", "IM still waiting for my account to update from a cash deposit?", "How long will my top-up stay pending?", "Ordered awhile back, what is the ETA in the US?", "Why is my money gone right when I attempted to top up", "How long does my top up pending last?", "What's going on with my card? I've tried multiple times and it never goes through.", "Why can't I complete the transfer?", "how long does it take to post atm with drawl", "I have a payment which has not been approved.", "What is the wait time until money reaches my account?", "I have a payment that hasn't went through yet.", "how do i dispute a payment I didnt make", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "How long does a transfer take to be confirmed?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "My card has not been delivered yet and its been a week since I ordered it, please help", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "Why hasn't my card arrived yet?", "My payment has not been accepted.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "how many days processing new card?", "Why was my transaction not approved?", "How is my card payment still pending?", "When will my pending payment finish?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "Why hasn't my payment shown up yet?", "Is there a way to revert a transaction?", "What is the estimated wait time for transfers from the US?", "My card still hasn't arrived after 2 weeks. Is it lost?", "Why didn't my friend's transaction arrive yet?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "What's the expected wait time to recieve my new card?", "I was checking my statement and I think one of my card payments has reverted", "Please explain to me the circumstances in which my card payment would be reverted?", "Cancel my transfer, please.", "I tried to pay through my account but the payment is not going through. What's going on?", "Approximately how long will an urgent transfer from China take?", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "What do I do if I notice a strange withdrawl in my statement?", "What does it mean if it says that my payment is pending?", "How long do card transactions take to clear?", "I don't want the item, I bought it on accident, can I get a refund?", "Why is the payment from my card still pending?", "I put money in my account a week ago but its still not there, what is happening?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "My withdrawal is pending, why?", "I recently made a transfer but I need to cancel it as soon as possible. Please let me know when this happens.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "Is there a longer processing time for international bank transfers?", "It looks like someone else withdrew cash from my account, can you help?", "Please help revert my transaction from this morning.", "help my money isnt showing up", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "I'm expecting to see a cash withdrawal but I'm still waiting.", "Why has my payment not transferred?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "my cash withdrawal is pending, why?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Questionable transactions on my account.", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "My withdrawl is still pending. Why?", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "How long should my new card take to arrive?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "Why is the exchange rate wrong for my cash withdrawal?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "Should I just wait until the post office sends a change of address form?", "what is my monthly spending limit because i was refused my money at an atm", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "How long does a transfer take to reach one's account.", "Why has my top up been returned?", "How long does it take for cards to be delivered after ordering them?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "How long does it take for an international transfer into my account?", "Why is the payment on my card still pending?", "How long will it take my card to get here?", "What does it mean if my payment is pending?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "How much longer until I get my new card?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "Why are my purchases from this morning still pending?", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I need to make a transfer from Europe, how many days does this take?", "I am waiting for a payment to go through.", "My cash received does not match what has been requested", "Recipient has not received the money", "who do I talk to, to cancel a transfer?", "How long does an item I bought show as pending?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "A cheque deposit hasn't posted to my account, when will my balance update?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "How many days until my US transfer arrives?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "What stopped my transfer, from being accepted?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "How long will it take to verify my account?", "Why am I seeing a direct debit thats not mine?", "I would like to return my purchases", "why top up is not working even if I got my American Express in Apple Bay?", "What is the reason my top-up is still pending?", "Why hasn't arrived yet a transaction I did to my friend?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?" ]

[ "I received a refund, however I cannot see it in my account", "My refund is not showing up in my account. Where is it?", "My refund has not yet been credited on my statement", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I'm supposed to have a refund but it isn't there", "i was supposed to get a refund but my balance hasn't changed, why not?", "What is taking so long with my refund?", "Why am I missing my refund", "How long does it take for a refund?", "I was supposed to get a refund but it is not showing up on my card", "Why isn't my refund showing up?", "How long does it take for a refund to appear?", "When do I see my recent refund in my statement", "Why haven't I received a refund yet?", "My refund is still pending", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller." ]

[ "What do I do if I completed a money transfer but the recipient hasn't received it?", "Why does my account have a pending cash withdrawal?", "I have a fee and I don't know why", "How long will it take for my payment to go through?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Something is wrong with my password.", "Why won't the machine accept my card anymore?", "Why have I been charged a fee for card payment?", "How long should it take for a transfer to go through? I have been waiting a while.", "What was the cause for my card to be declined?", "Why did my transfer fail? What can I do?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "I took out money and there is a fee. Why?", "Why is my identity verification process not working?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "What does it mean if my top-up has not gone through?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "I bought some things this morning but the payment shows that it is pending", "The card payment is declined. Please inform me why.", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "Why didn't my balance update after my cash or checque deposit?", "I used foreign currency to buy something and I think the rate applied is incorrect.", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "Please help me with my card. It won't activate.", "My mother deposited a cheque into my account last week, why is it still not showing up?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Why is my transfer pending when I already made it?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "There is a suspicious cash withdraw on the account.", "I haven't received my card and am worried it is lost.", "why isnt my cash withdrawal showing", "What happens if the ATM doesn't give me back my card?", "The rate for a currency exchange was wrong when I bought something.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "How can I get my card back out?", "Why was I charged when taking out money?", "My cash withdrawal is still showing as pending.", "I wanted to know why there is a transfer of mine pending.", "why wont my american express work to add money", "Is there a reason my new card hasn't arrived yet?", "Some cash was missing at ATM.", "The app is having trouble verifying my identity.", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "I made a payment with my card that was cancelled?", "I believe my card payment exchange rate is incorrect.", "there is a debit i dont recognize", "My cash withdrawl was declined why?", "There is a Direct Debit that looks suspicious.", "Why was the exchange rate incorrect for an item I recently bought?", "Why did I get charged a fee when I tried to obtain cash?", "I bought some stuff this morning but the payment shows as pending", "Can you tell me why my transfer is failing and help resolve?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "How do you fix my card payment?", "Why can't I transfer to another account?", "There must be an issue, why has my card been cancelled?", "Why has my new card still not come?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "I noticed my card payment was cancelled, can you tell me why?", "My app shows some cash I didn't get.", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I had a cheque deposited, but I don't see my money yet?", "I attempted to get cash in the ATM but I was denied", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "There's a direct debit payment that I don't recognize.", "Why is allowance not being given to my beneficiary?", "Why was my account assessed a fee?", "Why can't my beneficiary access my account?", "What is the dollar that I have pending on my statement there?", "Please tell me why I would have to pay a fee for a recent payment. Thanks.", "I recently purchased something, and the exchange rate was wrong.", "I deposited a cheque, but the balance hasn't changed yet.", "I can't pull my card out of the ATM. Help me.", "Why is my card not working anymore?", "How long after I receive my statement can I dispute payments on it?", "Who do I contact if there is a direct debit that I did not create.", "I wasn't applied the correct exchange rate for an item I bought", "There's a cash withdrawal I didn't make", "Can someone assist me by explaining why my card is not working?", "i used a check check yesterday to balance my account and it isn't showing up?", "I got double charged for a payment so how do I fix that?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "The balance has not been updated.", "There is a Direct Debit that I don't recognize.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Is there a reason my cash withdrawal was declined?", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "Why haven't I gotten my new card?", "How can I find a way to transfer money without it being rejected?", "What should I do if I think there are unauthorized transactions?", "There is a fraudulent charge on my statement.", "Seems like my top-up has not gone through", "I don't think I made this charge on my debit statement.", "There is a direct debit charge on my account that is not mine.", "Why are you keeping my money from me by declining my card? What is going on?", "The cast deposit from a week ago still is not in my account. Why?", "How do I stop fraud to my account?", "How do I return something for a full refund?", "Can you explain your refund policy, please?", "How long am I to wait before the transfer gets to my account?", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "My transfer to an account failed.", "What is the pending payment on my card about?", "My card doesn't seem to work.", "What caused my top-up to be returned?", "Can you tell me why my credit card was declined while trying to top-up?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "My ATM card isn't working for a withdrawl" ]

[ "My refund isn't showing up on my statement.", "Can I check my recent refund in my statement?", "The refund has not appeared in my account", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I have a missing refund", "I can't see all the refunds in my statement", "when should I receive my refund", "I requested a refund from a merchant days ago but I do not see it in my account.", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Please send my refund now.", "I'm due a refund and it is not on my statement.", "how does my statement get updated so i know when a refund will reflect on my balance", "i need a refund from you because the merchant is refusing, can you do that?", "I asked for a refund but its not here yet", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "What is taking so long with my refund?" ]

[ "Can I exchange an item for a refund?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "I made a card payment, but it has been declined?", "I have a strange direct debit in my statement", "My transfer failed, why did that happen?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "Its been several days and my cash withdrawal is still pending. Why?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "My money hasn't been transferred yet.", "How long does a check take to show up in the account balance?", "I have an unfamiliar direct debit in my statement.", "Why is my transfer still pending?", "How come I can't get money at the ATM", "Why hasn't the transaction I did to my friend arrive yet?", "I can't see my cash deposit in my account.", "Can I return an item?", "I used my card to top up but it's saying it is still pending. What does this mean?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "My google top-up pay is not going through", "I just checked and my payment was cancelled, why?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I didn't make the direct debit payment on my account.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "why hasnt my card come in yet?", "why have I got a pending transfer? I'm confused!!", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I don't think the transaction has gone through, so can I cancel a transfer?", "What does it mean if it says my card payment has been cancelled?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "There is a payment in the app I did not make", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "The ATM didn't give me what I asked for but my balance says it did", "There is a pending transaction on my account, what does this mean?", "Explain why I can't do a transfer to an account.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "I've changed my mind on an item. How do I get a refund?", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I didn't get all the cash I asked for", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "Can I use American express with apple pay? Why does it make my top up not work?", "Could you please help me figure out why the seller has not received their money after I sent it.", "I didn't make this payment and it's on my app", "Why has my deposit in the ATM not cleared yet?", "My American Express is in my Apple Pay and the top up is failing, why?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "I transferred money and it hasn't come yet", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "My identity verification didn't work", "What reason did my top-up fail for?", "Why has my top-up failed?", "Why would I have a pending payment?", "Help, I don't see my money i just added.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "What is the reason for the extra fee on my statement?", "I'm really stuck. I don't know why but my card payment has not gone through.", "Why did the app deny my top up?", "I an not sure but it looks as if a card payment I made was cancelled.", "There is a mysterious debit transaction on my statement", "I am unhappy with an item I bought. How do I get a refund?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Why has my money been returned back to my card.", "I transferred some money but it hasn't arrived yet", "I haven't yet received money that I transferred", "Why can't my beneficiary access my account?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "i have been trying to top up my account with a check but it won't work", "I wasn't able to do a transfer to an account", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I withdrew money but the full amount wasn't dispensed.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "What is the reason a transfer shows as pending?", "I tried to top up. Why was it denied?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "why can't my beneficiary make transactions?", "I didn't receive all the cash I asked for", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "I can't get any money from my account.", "I have a payment I didn't do", "Why is the transfer showing pending?", "My statement shows and extra 1$ that was charged to it and I would like to know why.", "My card payment has not been withdrawn from my account", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "I got my American Express in Apple Pay, why is top up not working in my country?", "No transactions are being accepted, what's wrong with my card?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "Why did I not get all the cash I asked for?", "Why doesn't the card payment work", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Why is my top-up pending?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "Why was my payment declined? I keep trying my card but it's not working.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I would like to know why my payment is still pending, can you help?", "Why is my money not in my account. I have already sent it out.", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Why has my card payment been reverted?", "There's a debit on my account that I didn't do.", "My transfer appeared not to work.", "What's the reason my new card hasn't come?", "My card payment was reverted, why?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Why didn't I receive the correct exchange rate for an item that I purchased?", "Why is the cash withdraw I made shown as pending?", "I can't see the transfer that I put in.", "I did not make a direct debit payment as listed on my app", "I don't think I made this charge on my debit statement.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I ordered a card a week ago, and it's still not here. What do I do?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Why is my top-up showing as reverted?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?" ]

[ "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Why doesn't a return show up im my account from a purchase I made?", "The refund has not appeared in my account", "Please help me. I am still waiting on a refund.", "My refund for a purchase hasn't cone through yet.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Can you tell me why a refund I'm owed is not showing on my statement?", "I am missing a refund.", "There is not a refund in my statement.", "What is taking so long with my refund?", "How long does it take for a refund to appear?", "i need a refund right away but the funds aren't available in my account", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "My refund is missing from my statement.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I still haven't seen a refund on my account" ]

[ "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I don't see a money transfer yet", "I added money but my top-up wasn't processed by the app.", "I already paid to top-up but the funds aren't available yet, where are they?", "Can you tell me why I wasn't able to complete my transfer?", "Why am I being charged for withdrawing cash but haven't in the past?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "What does it mean if my payment is pending?", "my cash withdrawal is pending, why?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I withdraw money abroad but I didn't get the right amount.", "I wasn't able to do a transfer to an account", "I'm trying to take money from my account but its not letting me. Help!", "why do I have a pending payment?", "I made a cash deposit to my account but i don't see it", "I checked the app and there is a payment that I don't recognize.", "Why can't I get cash?", "My payment was put back, I think.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Why is a money transfer not showing?", "There is a debit transaction on my statement that I did not make", "Please help me figure out the reason for the odd withdrawal amount from my account?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "How long does it take for money to transfer as my balance hasn't been updated", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "Money was transferred to me and I am unable to see it", "Could you tell me why my top up isn't showing in my wallet?", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "I got my American Express in Apple Pay, why is top up not working?", "How come my money hasn't shown up yet?", "Why is my transfer pending?", "I am yet to receive the money in my account how long will this take?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "Why can't I withdraw money?", "My cash received does not match what has been requested", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "The app shows a withdrawal that I did not make or authorize.", "How long will it be before the person I sent money to is able to see it?", "A transfer is pending.", "I think a payment I made with a card was cancelled.", "Why doesn't it work when I use American Express to try to add money to my account?", "I have a payment that is still pending", "The card payment I attempted to make failed.", "The app is saying I made a withdrawl but I didn't.", "What is the reason that my top-up is still pending?", "I transferred some money but it hasn't arrived.", "There is an error, the app says I made an ATM withdrawal and I didn't.", "What is the reason my cash withdrawal is still pending?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "I got a declining message during a transfer? please tell me why", "Why is my withdrawal still pending?", "What does it mean if it says my card payment has been cancelled?", "I think a card payment I made was cancelled.", "Why is my 'top up' not showing up in my wallet?", "There is a direct debit payment that I did not make.", "I deposited money in the form of a cheque, but my balance has not increased.", "Why is it taking so long for my pending transaction to post as cleared?", "Why could I not get cash?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I tried to transfer money but it didn't go through", "I did not get the cash that is showing up in my app.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "When will my pending payment finish?", "I purchased something and already received it, why hasn't the money taken out?", "I tried transferring to an account but it didn't go through. What happened?", "I was not distributed the correct amount of cash that I asked for", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I made a transfer and it doesnt' show up in my account.", "A cash withdrawal has been done that I didn't do.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Is there a reason that my transfer failed?", "Why are the things I bought earlier today still showing as pending?", "I sent a check into the system but still haven't received the cash yet", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I'm really stuck. I don't know why but my card payment has not gone through.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "Unable to complete transfer, states 'declined'", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "why didnt my account allow a transfer", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I bought a product a week ago, but may need to return it.", "My statement has a payment that I do not recall making", "My withdrawals were going smooth until I got declined today. What is going on?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "Why hasn't arrived yet a transaction I did to my friend?", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "Why is my purchase showing as pending?", "I made a card payment, but it has been declined?", "I made a card payment which is showing me pending.", "Why couldn't I complete a transfer?", "why isn't my top-up going through?", "Why isn't my google top-up pay working?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "My funding to my card didn't go through.", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I was not distributed all of cash that I requested", "I did not receive the right amount of cash.", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative", "why have I got a pending transfer? I'm confused!!", "I added money through a bank transfer and it is not showing in my balance.", "Why haven't I seen the cash from the cheque I deposited yet?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "It looks like my card payment might have been reverted." ]

[ "My statement has not shown my refund.", "Why is my refund missing from my statement?", "I returned something to a store but can't see my refund.", "My refund is not showing.", "I have received my statement but I do not see my refund, why is that?", "My refund is still pending", "i need a refund right away but the funds aren't available in my account", "When will a refund post to my account?", "I asked for a refund but its not here yet", "Please help me. I am still waiting on a refund.", "Why hasn't my refund appeared on my statement?", "Why is my refund not showing up on the statement?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "I was supposed to get a purchase refunded but I don't see the money in my account" ]

[ "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Why doesn't the card payment work", "There was a direct debit transaction I have don't think should be there.", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "I checked the app and there is a payment that I don't recognize.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "How come the ATM won't give me my money?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "The transfer that I was trying to complete was declined. What was the cause?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "did not receive correct cash upon withdrawal", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Can I dispute a payment even if I notice it several weeks after it was made?", "Why was a transaction on my card declined?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Is my cash withdrawal pending?", "My transfer was not approved", "I had a payment reverted and would like to figure out why.", "Tell my why my top-up is pending.", "I recently deposited a cheque and cannot find the cash from it.", "I couldnt transfer money from my account.", "I can't see my cash deposit in my account.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "The app said I withdrew cash at an ATM and I didn't", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Why did I not get all the cash I asked for?", "I don't think the transaction has gone through, so can I cancel a transfer?", "I did a transfer earlier but see that it failed to go through.", "How come I can't put money in my top up account?", "My payment's stuck on pending.", "Why isn't my google top-up pay working?", "Why hasn't my transaction arrived to my friend yet?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I did not receive the right amount of cash.", "Why am I unable verify my id?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "My card has an issue, the payment has been deferred.", "Why would a transfer to a beneficiary not go through?", "i received my American Express in Apple pay, why is top up not working?", "I have yet to receive the cash I added to my account this morning.", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "The app is showing a direct debit payment that I never made", "Why was my card payment declined?", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "How come I can't get money at the ATM", "How is my card payment still pending?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "I didn't get the right amount at the ATM.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I can't get any money from my account.", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I haven't received my card.", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "When will the money show in my account?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "I would like to dispute a payment I didnt make", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "When I attempted to make a transfer, it failed.", "i have not received my card", "I tried to make a transfer and it failed.", "Why was my atm withdrawl declined", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "My order hasn't shown up yet, what can I do?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "My card payment doesn't work.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "What could possibly be the cause of my failed transfer?", "Why is it taking so long for my money to appear in my account? I have been waiting a week!", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I had a card payment that was declined. Why?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Can you tell me why I haven't received my new card yet?", "My transfer failed, why did that happen?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "Do you have a return policy?", "I tried to make a transfer but it failed", "The right amount of cash was not sent to me.", "I tried to make a transfer, but it was declined. Can you tell me why?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "What is the purpose of the extra fee that is showing up on my statement?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "How come my card payment is still pending?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "A cash withdrawal has been done that I didn't do.", "Why is my withdrawal wrong? I took out $100 but only received $20.", "Could you please help me figure out why the seller has not received their money after I sent it.", "Can you please assist on my item that needs to be refunded?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "I can't see the transfer that I put in.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "I tried to transfer money and it did not work.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "Why haven't I received my new card yet?", "My card payment was reverted. Why?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "why did my account decline a incoming transfer", "Why is my card payment still pending?", "How is this transfer supposed to work? It's not working for me.", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Why is it failing to top-up?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "My transfer failed to process correctly. Is there a reason this would happen?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "The top-up I ordered didn't process.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "There is a pending transaction on my account, what does this mean?" ]

[ "The refund on my account hasn't shown up", "Where is my refund? I have been checking my account all day.", "I'm expecting a refund but it's no where to be seen", "I can't find my refund. Please help.", "Please send my refund now.", "Did I not get my refund? I don't see it.", "Why hasn't my return cleared my account?", "They said I would get a refund but I don't see it on my statement.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "How come my refund hasn't appeared on my statement?", "How long will it take to get my refund", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "I received a refund, however I cannot see it in my account", "Why doesn't a return show up im my account from a purchase I made?", "I cannot find my refund on my statement.", "I was supposed to get a purchase refunded but I don't see the money in my account" ]

[ "Can you tell me why I can't make any transactions?", "There has been a payment in the App that has not be done by me.", "A transfer is pending.", "For some reason I am unable to preform a transfer to a beneficiary.", "I transferred some money but it is not here yet", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "My payment has been declined several times. Can you help me?", "I had a cheque deposited, but I don't see my money yet?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Why isn't my card working?", "My card isn't letting me purchase something and I wanted to know why.", "Why can't the recepient of my money transaction see it?", "How long do I have to wait for my transaction to be completed?", "I'm interested in learning more about product refunds.", "Why can't my ID be verified?", "How long does it take for pending to go through", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "i have been trying to add money with apple pay but it wont work, why?", "why is top up pending", "I ordered my card but it still isn't here", "I got charged in double and want a refund", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Payment i did not do", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I think something went wrong with my card delivery as I haven't received it yet.", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "Why is my card payment still pending? It should have gone through already.", "What would the price be for an expired card replacement and how long will it take me to get it?", "Can you please tell me why I cant get money from the ATM?", "How come when I tried to pay contactless at the bus it didnt work?", "What is the number of days I have to wait for my Europe transfer?", "how long will my cash withdrawal be pending for?", "I did a transfer to my account but it doesn't show up", "My cash withdrawal was not entirely complete", "Can you tell me why my transfer is failing and help resolve?", "My credit card for was not approved for a top-up transaction. What happened?", "Cash deposit to my account but it has not appeared.", "Why cant I transfer to my account?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "Help me. There is a Direct Debit that I didn't make.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why has my card payment been reversed?", "I bought something and the money appeared back into my account? Why?", "It's been a week since I ordered my card and it's not here. Please help?", "there is a transfer pending.", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "I was not able to receive the correct amount of cash.", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "How long do I have to wait for my bank transfer to appear in my account?", "My transfer didn't work how come?", "I have a fee and I don't know why", "I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?", "Why isn't the transferred money there?", "Please explain why my top-up didn't go through.", "Why haven't I been given a virtual card yet?", "Why did it decline my payment?", "Why wouldn't a transfer go through?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "My card has not arrived yet, where is it?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I think my transfer failed. What do I do now?", "Why isn't my top up showing on my wallet?", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "There are funds showing in my app that I did not receive.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "My top up hasn't gone through", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Why was my top-up unsuccessful?", "On my last transaction it seem that my top-up was not successful.", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "I made a cash withdrawal at an ATM but it still says pending in my account.", "Some cash I didn't get shows in my app", "My funding to my card didn't go through.", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "Why isn't my beneficiary allowed?", "Why won't my card work.", "I am still awaiting the money I put into my account this morning.", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "There are funds in my app that I did not receive.", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "I ordered a virtual card but it hasn't come through yet", "How is this transfer supposed to work? It's not working for me.", "I just did a transfer, but don't see the money in my account. What's up?", "Why is the cash deposit not showing up in my account?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "Why did my top-up not go through?", "I'm concerned because my cash withdrawal is pending.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "I just checked and my payment was cancelled, why?", "I've been waiting longer than expected for my card.", "Why does a cash withdrawal show as pending?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Why are my transfers and purchases keep getting declined?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I dont see my reciept", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Why has my card payment been reverted?", "Can you please explain why my transfer failed?", "It seems like my card payment didn't work.", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "Why was my transaction declined?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Status of the card I ordered.", "It appears my top-up has not gone through.", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "What is the estimated wait time on a US transfer into my account?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "The amount of cash i have received is not correct.", "I still haven't received my card after two weeks, is it lost?", "My account transfer was not cleared." ]

[ "They said I would get a refund but I don't see it on my statement.", "Why am I still waiting for my refund", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I should have received a refund however it is not showing on my statement", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "When can I expect my refund?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Why isn't my refund showing in my statement?", "How long does it take for a refund?", "Still waiting on my refund...", "Why is the refund not on my statement?", "I requested a refund from a merchant days ago but I do not see it in my account.", "I returned an item but don't see it on my account?", "i was supposed to get a refund but my balance hasn't changed, why not?", "Is there a reason my refund isn't showing on my statement?", "When will my refund come through" ]

[ "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I made a mistake with a transaction!", "I don't recognize what this payment on my statement would be for.", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Why doesn't the person I sent money to see that transfer yet?", "This debit is not my transcation. How do I get my money out back?", "I bought something in another country but the exchange rate is wrong", "I have questions about how to transfer money to my account.", "How long does it take for money to reach my account?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "Why was I unable to do a transfer?", "I need assistance addressing a direct debit that I did not do myself.", "Please explain why my top-up hasn't been processed yet?", "I'm not sure why my card payment was cancelled, can you find out why?", "A payment in my account was made by someone I don't know", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Can you help with a transfer to an account", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "My card payment is showing pending.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Why was I not able to get cash from the ATM?", "I need assistance with transferring funds to another account.", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "How long will it take the money to appear in my account?", "I have to verify my source of funds.", "Why is my cash withdrawal still pending?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "Tell me why my transfer is pending.", "What should I do about a direct debit that I did not set up?", "Why did the funds not transfer to another recipient?", "Money transfer help? How long?", "Why would a merchant revert my payment?", "I can't transfer money from my account.", "I'm attempting to top-up my account but it has been pending for an hour.", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "Why isn't my id verified?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "i know i entered the right info, but my top up isn't in my balance", "I recently purchased something, and the exchange rate was wrong.", "I am having trouble verifying my identity.", "Why did the bank reject my transfer?", "Where is my missing cheque I deposited?", "My transfer is failing when I try to do it.", "No transactions are being accepted, what's wrong with my card?", "My credit card cancelled a payment for a purchase.", "Why isn't my card working anymore?", "I would like to see the source of my money.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I am having a problem with verifying my identity.", "I tried to withdraw money but I was declined!", "I can't withdraw money", "I transferred money yesterday, but it still isn't available?", "my cash out is still pending", "I have a transaction showing up more than once.", "I did not make a cash withdrawal that is on my statement", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "How long does it take for a transfer to show up in my account?", "Explain why my card payment wouldn't go through.", "I've already sent the money out and still have not received money in my account.", "I tired to move my money, but my transfer was declined.", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "My card hasn't been working when I try to use it.", "My transaction is showing several times.", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I am seeing in the App a some cash withdrawal that I did not do", "I did a transfer but it is still pending.", "I am waiting for the money to enter my account. How long does it take?", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "Why couldn't I complete a transfer?", "My card payment was reverted, why?", "I have an unknown debit charge in my statement, why?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "How do I fix a transaction to the wrong account?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "I tried to make a transfer and it was declined. Why?", "I see a direct debit charge that I did not approve", "I wasn't applied the correct exchange rate for an item I bought", "It is listed in my app that I made a payment which I did not actually make", "What's going on with my card? I've tried multiple times and it never goes through.", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "My card has not been delivered yet and its been a week since I ordered it, please help", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "I think my top up may have been reverted, what do I do?", "Why isn't my transfer not going through? I keep getting an error message.", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "I did a transaction to a wrong account!", "Help me figure out why my transfer was declined", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "My topup got reverted. Please let me know if there is any issue in system.", "Is there a way to see my money's source?", "Why was I unable to finish this transfer?", "Is there a reason that the ATM declined my transaction?", "I am trying to transfer and it has been stopped why is that", "What is the reason that my top-up is still pending?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "My beneficiary didn't receive my transfer", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "What is the reason my top-up is still pending?", "It's not letting me transfer money to my beneficiery.", "I need to stop a transaction that I made.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "There is a payment in the app that I did not approve", "I need to make a transfer but it keeps getting declined I need Help!" ]