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Please help me with my card. It won't activate.
[ "My new card has arrived, what's the activation procedure?", "How do I activate my card to start using it?", "I'm not able to activate my card how do I fix this problem?", "What do I need for activation of my card?", "Can I call to get my card activated?", "What is the proper way to activate a card?", "what are the steps to activate my card?", "How can I switch on my new card?", "I want to start using my card, how do I activate it?", "How can i make my card active?", "The activation process for my card isn't working.", "What do I do to activate?", "Who do I call to activate my new card?", "Can I have my card activated?", "I want to activate my card, how do I do it?", "I want to activate my new card." ]
[ "Why am I not allowed to transfer money to my cryptocurrency exchange?", "The transfer on my account is not showing up.", "i am under 18 and i am trying to verify my id. why wont it work?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Are there any places that won't take my card?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "If I have this card, which ATMs can I go to?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "Please help me regarding a direct debit in the app that I don't recognize.", "Please help in finding my card PIN, thank you!", "I think my transfer failed. What do I do now?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I tried to make a purchase in the store but my card was declined.", "Why was I not able to take cash from the ATM?", "I need my virtual card", "A transfer could not be completed.", "What could the reason be that my payment card was declined?", "How do I deal with a stolen card?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "The transfer I did hasn't arrived", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "What should I do if I think that someone else may be using my card.", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "I don't have a virtual card - how do I get one?", "Why hasn't my ID been verified?", "How do I top up on my card?", "What do I do if I can't access my passcode?", "How do I get an actual card?", "Could you please freeze my card immediately?", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "What are the steps I need to do if I have a stolen card?", "My identity can't be verified.", "Help me. There is a Direct Debit that I didn't make.", "I want to transfer money to a beneficiery. Why can't I?", "Can I use my account although the identity verification has not been accepted yet?", "Are you Visa or Mastercard?", "I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?", "My card expires very soon. What is the cost and delivery time to get a new one?", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "Do I need to do something to get a new card once it expires?", "Why is my withdrawal from the ATM still showing as pending?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Can I order a card?", "Why was my card declined in a shop?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "My money hasn't been transferred yet.", "Card payment is showing as pending", "My payment's stuck on pending.", "Please help. There is a payment in the app that isn't mine.", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "HOw do I get my card back after the ATM has pulled it in?", "I didn't get my card back from the ATM.", "I tried to make a transfer but it failed", "A transfer is pending.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "I'm still waiting for my new card.", "I couldnt transfer money from my account.", "A transfer to my account was denied.", "Even though I added money ey to the card, I couldn't use it", "There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "My card was declined at a restaurant today and I am not sure why.", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "Is there a tracking number for the card?", "I need my card quickly", "Do I need to re-apply to order a new card when my old one's about to expire?", "How do I track my card?", "How do I link my replacement card?", "Fix your system. I can't make transfers, I've tried like 5 times already.", "My transfer is stuck pending? How do we fix it to it goes through?", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "I believe my card has been compromised as there are funds showing that I did not receive.", "When will I receive my card?", "Please check payments on my card. There is a duplicate and I only bought it once.", "How do I order my card?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "How can I top-up my card?", "Why haven't I gotten a virtual card yet?", "My card couldn't pay in a shop.", "I'm looking in the App and can't find my PIN, where should I look?", "Why couldn't I complete a transfer?", "Why was I unable to finish this transfer?", "I cannot find my PIN.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I need to order a new card, can you please direct me to the virtual cards?", "i need my card quick", "What is my card's PIN?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "What do I do if my Google pay top up isn't working?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "I tried to get cash in the ATM but it was not approved", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "Why hasn't my transfer gone through yet?", "where is my new card?", "I think that somebody is utilizing my card without my authorization!", "Why is top up not working if I use my American express with my apple pay?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "Why can I not do a transfer", "If my card is going to expire this month, do I need to order a new one?", "How can I order my card?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why can't I see my PIN?", "Is there a way to link the card i just got?", "What happens when a beneficiary can't receive my transfer?", "i tried to make a transfer to a beneficiary and it didn't go through", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "why isn't my top-up going through?", "How do I find my card PIN?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?" ]
392
I tired but an unable to activate my card.
[ "I have a new card and I need to activate it.", "I want to activate my card, how do I do it?", "I have a new card. How do I activate it?", "How can I activate my new card?", "What is the process of card activation?", "I need help activating my new card.", "Is my new card activated?", "I just got my new card, how do I activate it?", "Can you help me activate my card", "I couldn't complete card activation.", "My card needs to be activated asap", "How can I activate my card>", "Can you tell me how I go about activating a new card?", "What is the most efficient way to activate my new card?", "How do i activate my card", "Do you know the process how to activate my card?" ]
[ "Card payment is still pending, why is that the case?", "I have lost my card! What is my next step?", "I have a payment which has not been approved.", "Why is there a pending transaction on my card?", "I want to transfer money to a beneficiary, but I couldn't.", "Why was a transaction on my card declined?", "The transfer to my beneficiary has not gone through", "Why can't I get cash from the ATM?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "How do I top up my card using your app? I'm new to this.", "How much is it to buy another card? I was hoping to buy another one.", "my check or cash deposit has not shown up", "I am still waiting for my card.", "Why was I not able to get cash from the ATM?", "I want to request a physical card", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "Why wouldn't the ATM give me my money?", "If I want a physical card, do I have to pay anything?", "So, my transfer is showing as pending, when will it actually go through?", "new customer and filling gas for the first time today, not working,", "Why was I unable to do a transfer?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "I have transactions that I don't recognize - I think someone is using my card.", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "why didnt a transfer to my account process", "Why hasn't my ID been verified?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "My PIN isn't working.", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "The app doesn't show the card I received.", "Why can't I find my PIN?", "Why are all my card payments being declined?", "Why doesn't a return show up im my account from a purchase I made?", "Is there a fee to top up a US card using a debit or credit card?", "I haven't received money from a transfer?", "If I need an additional card, is there a fee for that?", "I could not get money from an ATM", "I couldnt get cash in an ATM", "Why isn't the transfer to my account showing up?", "I can't be sure, but I think that someone may be using my card.", "Can I still use my account, even though the identity verification has not passed yet?", "Is it possible to get another card?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "My balance is not right. It has not been updated for the cash or cheque deposit.", "I need a Visa card", "Please explain why my card was declined?", "I don't have my card after 1 week. What are my next steps?", "Why can't I use my beneficiary?", "Top up is not working even though I have my AMEX in apple pay.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I need to top up, but I have to use an international card. Is there a cost for that?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "If my card payment is cancelled, what should I do?", "What should I do if I lost my card?", "How do I get an actual card?", "My transfer will not go through.", "My top-up didn't go through; it still says pending. What's up with that?", "My payment card was declined - could you tell me why?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Why isn't my google pay top up working?", "Why can't I get cash out?", "My card payments have stopped.", "Why couldn't I make a withdrawal from the ATM?", "How long will I have to wait for my new card?", "I'm attempting to top-up my account but it has been pending for an hour.", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "The app will not let me into my account.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Can I get an actual card", "Why is my ATM cash withdrawal showing up as a pending transaction?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "what is going on, i have entered my passcode and its not working", "I couldn't do a transfer to an account", "Someone might be using my card that is not me.", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "My ID won't be verified!", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "My card is no longer lost. How do I enter it back into the app?", "Is there a way I can get my card expedited?", "How come I can't take money out of the ATM?", "What is the process to get a new card when your old one expires?", "Since my id hasn't been verified, when can I use my account?", "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "going to need a new card what are the fees and time it takes", "I ordered my card but it still isn't here", "What happens if my card is stuck in the ATM?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "I'm having trouble verifying my ID.", "atm refused to give me money", "HOw do I get my card back after the ATM has pulled it in?", "What should I do since my card is trapped in the ATM?", "how can the money machine keep my card what do i need to do?", "Why hasn't the app verified my identity?", "I wanted to top up my account and it doesn't look like it worked", "Help me. The passcode doesn't work.", "I was mugged. They took everything. I can't use the app. What do I do?", "I can't find the card PIN.", "My password doesn't work.", "Why wouldn't my withdrawal go through?", "My transfer did not seem to work.", "i have been trying to top up my account with a check but it won't work", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "What could the reason be that my payment card was declined?", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "Where are you cards supported?", "I tried to top up my account and it didn't work", "I need my card topped up,", "I can't top up my account using my American Express with Apple Pay.", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "i need help, i lost my card", "I wasn't able to withdraw money at an ATM", "Google Pay isn't working. What is wrong?" ]
255
I want to start using my card.
[ "I would like to activate my card what do I need to do?", "I just got a new card how do I get it to start working?", "I need my card to be activated right now.", "How do I active this card?", "How do I activate my card so I can start using it?", "I want to activate my new card.", "Do I need a photo ID to activate a my new card?", "I tried activating my bill of fare and it didn't workplace", "Would you be so kind as to activate my card? Thanks", "I cannot activate my card.", "Can someone assist me with activating my new card?", "I want to use my card. How do I activate it?", "I am unable to activate my card, it won't let me.", "What are the steps to activate the card, as it does not seem to work?", "I just got my new card. How can I activate it?", "what do i need to have with me to activate card" ]
[ "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "The ATM won't give me my card back. I need it back now!", "Will I be charged if I use European bank card for top up?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Where is my virtual card located?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "What do I do if my disposable virtual card doesn't work?", "Need help with my card. It's not working.", "I want to transfer money. How do I do that for my account?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "How do I use contactless payments?", "I need to change my PIN. Can I do that at a cash machine?", "I would love one of the virtual cards!", "I no longer need AUD, I need GBP instead, how can I make this happen?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "Although I am not located in the UK area, may i still receive a card?", "How can my boss pay me directly to the card?", "I don't have a virtual card - how do I get one?", "Can I get a new card with new expiration date in China?", "How do i top up my google pay?", "Will my other US credit card be accepted?", "I need to get a card, but I live in the US.", "Can this app help me exchange currencies?", "how do I link an old card?", "I need a card, but I'm in the US at the moment.", "I need to top up, can I use google pay?", "Is there any place I cannot use my card?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I need more than one disposable card", "How long do you have to wait to see your virtual card your ordered?", "what is this charge on my card?", "What are the various currencies and cards that you offer support for?", "I can't get my actual card to work", "I don't have my card after 1 week. What are my next steps?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Will you accept my credit card, it my only one.", "I would like to get additional physical cards at this time", "How do I report my card as lost or stolen?", "Can I get a card outside the UK?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "What do you do to transfer money to my account?", "What is the procedure for getting another card?", "What's the phone number to freeze a card?", "Is it possible to use my credit card to transfer money?", "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "How do I report my card lost or stolen?", "When will I get a virtual card? I haven't gotten one yet", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Will I be charged if I add more cards to the account?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Can you send me more cards for my account?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "What do I do if someone used my card without my permission?", "I have a US credit card, will you accept it?", "Can I use the card at any cash machine?", "Is there a way to track the delivery of my card?", "If I live outside of the UK am I still eligible for a card?", "I live in the EU - can I get a card?", "Is this card available to United States Residents?", "Are there any fees if I use a European bank card for a top up?", "How do I order another card?", "Are there limits to businesses that will accept this card?", "Can I use a disposable virtual card for any purchase?", "I suspect someone used my card.", "How do I top up with Apple Pay?", "What is my card's PIN?", "Where do I find the virtual card?", "help me with my transfer", "I've lost my card. What can I do about that?", "I will be traveling and want money to be added automatically in certain intervals. Is this possible?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "What other credit cards can I use?", "I managed to drunken block my card :(( Help!", "Do I receive the physical card for free", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "My bag got stolen with all my cards. Can you please cancel my card and send a new one?", "Is there a way to order a virtual card on the website?", "Someone besides me might be using my card.", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I live in the EU. Can I order one of your cards?", "I'm going to travel, can I have it add money automatically in certain intervals?", "what is the fee for topping up by card?", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "Is it possible to get both Mastercard and Visa card from you?", "Where can I find the verification code for the card top-up?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Is there a fee for topping off a US card?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Hey there's a fee for a transfer on my account. Why?!", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "Who do I make a check out to if I want to top off my account?", "Is my card accepted everywhere?", "I know I'm getting a new card but would like know when I can expect to receive it.", "how many days processing new card?", "How do I transfer money into my account?", "Please explain to me the circumstances in which my card payment would be reverted?", "How long should I expect for the card to arrive?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Can you tell me what cards and currencies you support?", "I lost my phone. Can I use my card without the app?", "I might be paranoid, but someone may be using my card.", "What will I be charged for a physical card?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Can I have a supplementary card?", "I am not in the UK can i get a card?", "How many times can I use my disposable card?", "My card hasn't been working when I try to use it.", "I want to apply for a Visa card.", "Can I use my American Express to add money to my account?", "I am not sure but someone else might be using my card", "Where is this card accepted?", "How many disposable cards per day am I allowed to have?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "what countries can i use my card in" ]
56
How do I verify my new card?
[ "My card is not able to be activated how do I get it to work?", "I received my new card, how is it activated?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "How do I activate my card that just arrived?", "I got my new card but I am not sure if it need s activated and how?", "My new card is here, what's the process for activating it?", "I just received my card and I'd like to activate it.", "I just got a new card how do I get it to start working?", "What do I need to do for the card activation?", "How can my new card be activated?", "WHAT CAN I DO AFTER THE CARD MISSING", "Can I call to get my card activated?", "Help me activate my new card.", "How can my new card be renewed?", "What do I need for activation of my card?", "How do I use my new card?" ]
[ "I have to verify the source of my funds", "I need a new card, my current card is nearly expired.", "What ATMs use this card?", "Why am I being a charged for using my card?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "Where are the locations of ATMs that accept this card?", "How can I order virtual cards?", "Can I unblock my card using the app?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Can I get a card even though I live in the US", "How long will it take to have my card mailed to me?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "Something's wrong my card won't work.", "What's the deal with verifying the top-up?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I show another charge on my card from when I used it, why?", "I need a new card, my old card is expiring.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Can I revive a physical card.", "Can I have a duplicate second card?", "How do I re-order a damaged card?", "Where can I find the verification code for a top-up?", "What is the pending payment on my card about?", "Can you tell me where to find my top-up verification code?", "Help Me! I lost my card. What should I do?", "What is the best way to get my virtual card?", "Do you charge a fee for topping up a card?", "My card doesn't work when I use it.", "Is it possible to transfer money to my credit card?", "can you express my card to me?", "Can you tell me where I can order a disposable virtual card?", "What form of identification is accepted?", "can i get a card if I live in the usa?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Where do I go to fill out the identity form?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I would like to reactivate my card.", "Since my id hasn't been verified, when can I use my account?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "What happens when my card expires?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "On my disposable card, is there a transaction limit?", "How do I freeze my bank card, as there has been a strange withdrawal?", "I tried using my card today and it's not working, can you help me?", "Do I have to do the identity check?", "Do you send more than one card?", "Am I able to get a card in EU?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Let me know what the steps for the identity checks are", "How can I prove I am me?", "What do I do after the ATM takes my card.", "My card stopped working. How do I check if there is a freeze on it?", "I topped off my card is that something you will charge me for?", "I would like to purchase another card.", "How do I use the disposable cards?", "What do I need to do to transfer money into my account?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "What are the steps I should take to recover my swallowed card?", "How can I use my credit card to transfer money?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "I need help with understanding why my card is not working.", "I want to use a payment card to top up my account. How can I do this?", "My card is lost! What do I do now?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "what documentation do I need for the identity check?", "I need to renew a card that's about to expire", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "want to get a new card in china", "What happens after my card expires?", "Can I change my pin at ATMs? If so, what ones?", "Do you guys accept mastercard or visa?", "Where can I pay with my debit or credit card?", "Why am I required to verify my identity?", "Can I re-link a lost card with the app?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "Is there a reason my new card hasn't arrived yet?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Please tell my why I was charged a fee for using my card?", "How do I make sure I don't run out of money on my card while traveling?", "What steps do I have to take to change my PIN?", "I have a card payment that I don't recognize. What should I do?", "What should I do if I want to get another card for someone in my family?", "Where can I get a new passcode?", "What are the fees for a physical card?", "My card info was stolen, what do I do?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Will you tell me how I am supposed to use the disposable cards?", "how much for a physical card?", "Someone else may be using my card. There are transactions I don't recognize.", "What retailers accept my card?", "What do I do if someone used my card without my permission?", "Send me my card now! ASAP", "Can I have a new card shipped to China?", "I need a new card and I live in the United States.", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "What do I do if an ATM \"stole\" my card?", "Do you send duplicate cards?", "What are the steps I follow to transfer money into my account?", "When would my card be charged an extra fee for a transaction?", "I found my card that I thought I had lost, I need to reactive it, please help.", "What do I need to do to change my PIN?", "What is the identity verification process?", "Please help me get a new card, I reside in the United States.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "How quickly can you get me my card?", "What is the price for an additional card?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "How will I receive my PIN?", "I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.", "If I want to can I set up a new PIN?", "Where is my money transfer?", "What is the process for transferring money into my account?", "Can I transfer money to my card via bank-transfer?", "Why is it required to verify my identity?", "I require verification for my source of funds.", "Top up my card please, which y'all support?", "My card is going to expire, what do I do?" ]
488
I tried activating my plug-in and it didn't piece of work
[ "How do I activate my card that just arrived?", "Can I activate my card with the app?", "Where can I activate my card?", "I need to activate my card can you do that now?", "i cannot seem to activate card", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "Can I get some help to get me card activated?", "Tell me how to go about activating my new card?", "I would like to have assistance with activating my card.", "My new card needs activating.", "What are the steps to activate the card, as it does not seem to work?", "Could you please activate my card", "What do I need to do for the card activation?", "Can I activate my card?", "I would like my card activated.", "I just received my card and I'd like to activate it." ]
[ "I didn't mean to do the transfer, is there any way to cancel it?", "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "I can't verify my ID.", "How can I check for an unsupported merchant for my transfer request?", "Can you explain to me why a top-up would still be pending?", "The ATM wouldn't allow me to withdraw money", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Why can't I buy cryptocurrency on the app?", "I see a transfer fee, but to my understand, that should have been free, what happened?", "Out of the blue, my card stopped working.", "My transfer failed to a beneficiary", "I made a top up yesterday but it's still pending.", "how can i top up?", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "How do I troubleshoot Google pay top up?", "My transfer's stuck on pending.", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "Why can't I withdraw cash?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "A transfer could not be completed.", "Can I use my account now, even though my identity verification has not gone through yet?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "Can you tell me why my transfer is pending still?", "Why isn't my cash deposit showing up in my account?", "The ATM wouldn't let me withdraw cash.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Why hasn't my friend received the transaction?", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "I tried to transfer but it was declined", "Why is my top up for my new account not instant", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "I have not received the completed transaction.", "What should I do if my card doesn't work?", "how come when i asked for 100 it only gave me 20.00 in the app", "Why has my card payment not yet been applied to my account?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Why was I not able to get cash from the ATM?", "For what reason did my top-up get cancelled?", "I think my transfer was declined, but why?", "Was there a problem with topping up?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "I need help fixing my contactless. It's not working anywhere I go today.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "Help! The app has an ATM withdrawl that I didn't make.", "My top up was denied in the app.", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "How do I check my security settings to allow contactless pay?", "Why doesn't the person I sent money to see that transfer yet?", "I deposited cash into my account, why do I not see it?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Why am I still waiting for a transfer?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "The ATM didn't give me the amount I asked for", "My card isn't working at all, I need assistance. It's really frustrating.", "I completed a money transaction but the recipient hasn't received it", "I just completed a bank transfer and the balance didn't update", "I requested a refund, and never received it. What can I do?", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Is there a reason my new card hasn't arrived?", "I am not able to make a purchase because there is an issue with my card", "Why can't I withdraw funds from my account?", "Can I use American express with apple pay? Why does it make my top up not work?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "Is there a way to reset my PIN?", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "I deposited cash but it isn't showing up in my account", "My card got blocked, how do I reset?", "The ATM did not allow me to withdraw", "What is not accepted in order for me to top up my account?", "My money transfer hasn't appeared yet.", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "What should I do if my passcode won't work?", "I got a declining message during a transfer? please tell me why", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Why hasn't my account updated to reflect my current balance?", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "The bank machine didn't give my card back how do I get a new one fast?", "Why isn't my balance updating after depositing cheques and cash.", "I just sent money but the person I sent it to doesn't see it. What happened?", "What am i missing to verify my id?", "My top-up is taking a while to process!", "My card payment wasn't accepted.", "The app says my transfer failed", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "I tried to deposit a cheque into my account and it is not letting me.", "I had made a transfer but its still pending.", "Why is the top-up I made still pending.", "My passcode was denied.", "I just transferred some money into my account and do not see it updated yet, can you assist?", "How come I can't find my payment?", "I made an online purchase and the order has not shown up. Give me my money back.", "How do I make contactless work", "The app won't let me top up my account", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "I am not being recognized by the app.", "I just did a transfer, but don't see the money in my account. What's up?", "Why am I not able to verify my id?", "It's not letting me transfer money to my beneficiery.", "How long do transfers take, mine just says pending?", "What's wrong with my ID? I can't verify it.", "The app failed to verify my id.", "I cannot verify my identity" ]
622
How do i activate my card
[ "I want to start using my card, how do I activate it?", "i cant seem to activate card", "I want to activate my new card.", "I tired but an unable to activate my card.", "I got my new card. How do I activate it?", "How do I turn on my new card?", "I need more assistance with how to activate my card.", "Could you please activate my card", "What is the process for activating my card?", "My card is not able to be activated how do I get it to work?", "I need assistance activating my card?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "Can I activate my card with the app?", "I got my new card where do I go to activate it?", "Please help me with the activation of the new card.", "How do I active this card?" ]
[ "Can I use American express with apple pay? Why does it make my top up not work?", "How do I make sure I don't run out of money on my card while traveling?", "what steps do you take to check identity", "Can the card was sen to me be tracked?", "How do I get my PIN unlocked?", "How will I receive my PIN?", "Can I use my card for payment all over the world?", "Is it possible to get a Visa and Mastercard from you?", "How can I top up my account and which currency can I use?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "The stupid machine just swallowed my card!! I need a new one ASAP", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Is it okay to use a bank card to top up", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Do I need to verify my top-up card?", "My card is expiring soon.", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "What is the reason for my card payment to be reverted?", "Can I keep using my card after it expires?", "how long should I expect to wait for my card to arrive?", "Please help me get a new card, I reside in the United States.", "What steps do I take to verify my identity?", "I want to add money to my international card, so are there any fees charged to do this?", "How do I transfer funds from my American Express into my account?", "What cards do you support", "How do I make my transfer go through", "What countries can I use the card in?", "How can I fix my card, it got declined twice.", "I want to get a Visa and Mastercard, is it possible to get both from you?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "My card is stuck in the ATM, what can I do?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Oh no! I lost my card! Help!", "I live in the US but want to get a card", "What do I do if an ATM \"stole\" my card?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Will I be charged for topping up by card?", "How can I tell if an AMT will take this card?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "If I need more cards, are there any fees?", "Why has my card been declined? whats the deal?", "When getting my ID checked, what are the steps involved?", "For my account, how do I transfer money in?", "Is there a way to use this app with a disposable virtual card?", "top up for my american express card is not working", "Is it possible to get a card when i'm not in the UK?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "How do I go about topping up with Google Pay?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "When are cards delivered?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "Would it be possible for me to get a second card?", "Do you know which businesses will accept my card?", "Is there a charge for topping up by card?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Do I have to pay for a second card?", "Can you make sure I get a MasterCard and not a Visa?", "Do I have a choice for a Mastercard?", "I have a disposable virtual card here, so would you tell me what to do with it?", "What is the charge for paying with my card?", "Do you guys accept Visa or Mastercard?", "How much for an actual card?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "With one disposable card how many transactions can i do?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "Why is top up not working if I use my American express with my apple pay?", "Do I get to have one of those virtual cards I've heard about?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Is it acceptable to use my card anywhere?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "what is the leadtime for a new card to show up in the mail?", "Can I make online purchases with my card?", "How do I track the card you sent to me?", "I would like a physical card", "Do you have any card fees if I want to add money using an international card?", "Where do your cards get delivered to?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "And do you have virtual cards instead of physical ones?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "I really need money from my card today, but my card is getting declined. Please help!!", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "My card has been stolen what do I do?", "Can you give me a virtual card?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "I think someone may be using my card.", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Tell me what ATMs take this card.", "Can I get a card outside the UK?", "Why is my physical card not working?", "I am having issues using contactless payments, could my card be damaged?", "Please help me get a Visa card.", "My card payment didn't work, can you help?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Which merchants accept this card?", "Can you please explain disposable virtual cards for me?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Where are the virtual cards located?", "What are the currencies and cards that are supported with my account?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "What should I do if my card is stolen?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "I tried topping up using my card, but the money is gone?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Can I have one of the virtual cards?", "What is the status of my card's delivery?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "What is the first step I need to make for being able to access my account?", "If I want to select a new PIN what do I do?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "What can I do if my card still hasn't arrived after 2 weeks?", "top up with credit card", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!" ]
599
Can someone assist me with activating my card?
[ "Do I need a photo ID to activate a my new card?", "My card activation is failing.", "My new card has arrived, what's the activation procedure?", "What do I do to activate?", "What is the procedure for activating this card?", "How do I get my card active?", "How can I start using my card?", "I'm not able to activate my card how do I fix this problem?", "How can I make my card ready to use?", "Can I have my card activated?", "I just got a new card, and I want to know how to activate.", "will you be able to activate my card", "What is the process for activating my card and using it?", "What are the steps in order to activate my new card?", "How do I activate a card?", "I would like to activate my card." ]
[ "I need to top up, can I use google pay?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "Help my prove my identity.", "May I receive a different card pin", "how to get virtual card", "This card is accepted by what businesses?", "what cards can i use to add money to my account", "Can I reset my PIN?", "Will I get a real card?", "Is my card actually working? It's the first time I tried using it", "I cannot locate the verification code for my top-up card. Please help me.", "How can I receive money?", "Is it okay to use a bank card to top up", "Help me unblock my PIN.", "I am overseas in China, can I get a replacement card?", "Can I top up using an international card", "I want to give a second card for this account to my daughter, would this be possible?", "When can I order a disposable virtual card?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "I need to know the cost and when I will receive a new card to replace an old one.", "At what ATM can I change my PIN?", "Can you tell me how to change my PIN?", "I am waiting for my card to arrive.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "What are the ATMs that will accept this card?", "Would you give me a mastercard and visa?", "Help! In the app there is a direct debit that I don't remember.", "I would like to order a virtual card.", "How can I add physical money to my card?", "How can I get a virtual card for a one-time transaction?", "How do I use disposable cards?", "I'm wanting to get a Visa card today.", "Are virtual cards available to get?", "I think my card is broken", "What is the price for an additional card?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "How do I perform identity checks?", "How do I get extra cards?", "Can I order extra cards?", "I would like to give another card to my daughter, how can I proceed?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "may I have a Visa and a Mastercard from you.", "What can I do to verify my identity?", "How do I enable contactless pay?", "How can I locate the virtual card?", "Can I auto-top up? How do I do it?", "When will I get my card shipped to me?", "Can another family member hold a card for this account in addition to mine?", "If my card is trapped in the ATM, what do I do?", "Is there a way yo change my PIN?", "I have another card from the U.S. Will you be able to accept that one?", "I need to order a new card as my other one was stolen.", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Would I get a Visa or Mastercard?", "Is there a location near me that i can change my PIN?", "Do you accept any card and currency?", "How do I link the new card?", "I need a disposable virtual card, how do I get one?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I need a new card, my old card is expiring.", "What cash stations take this card?", "Need a new card, mine is expiring.", "I reside in the US, but I want a card.", "What systems do you have in place for my security when using my card for everyday purchases?", "What can I do about a direct debit transaction on my card that I didn't make?", "Where do I verify my identity?", "Where do I order additional cards?", "Is it possible to get a real card?", "What do I do if the ATM ate my card?", "Is there any way I can get more physical cards to use with my account?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Can I transfer money to my credit card?", "How do i set up my credit card to send transfers?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Does it cost to add money to my card?", "Can I have my card delivered on a specific day?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I'd like to get a Visa card, please.", "Will you accept my other card from the U.S.?", "How can I change my PIN? Help.", "Help! In the app there is a payment that I don't remember.", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Please help me. My card is missing.", "My disposable card seems not to be working am I doing something wrong?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "How much does it cost in fees to use your card?", "My card won't physically work.", "My card was declined today when eating and I need to know what's wrong.", "can i get a description of how to use a disposable virtual card", "What is the cause of the delay in applying my card payment to my account?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "May I use my account now, even though the identity verification has not gone through yet?", "Is there a way to order a virtual card on the website?", "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Money transfer help? How long?", "Will you tell me how I am supposed to use the disposable cards?", "My card arrived but I don't know how to get my PIN.", "To many charges on my card how do I go about fixing that?", "How much are you going to charge me if I top up my US card?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "How much longer until I get my new card?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "What is the best way to get my virtual card?", "how long should I expect to wait for my card to arrive?", "What should I do if my card payment was cancelled?", "Somehow I am missing my card. What should I do?", "Am I allowed to carry an additional card?", "I want a backup second card. Is this possible?", "Can I apply for one of your cards if I live in the EU?", "I'm trying to verify my top-up card, but I can't find the code...?", "Is my card denied anywhere?", "Am I able to order a disposable virtual card?" ]
637
My card needs to be activated.
[ "Would you be so kind as to activate my card? Thanks", "How long does it take to activate the card, as it does not look like its working?", "I want to activate my new card.", "I want to use my card, how would I activate it?", "Do I have to go somewhere to activate my card?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "Please help me with my card. It won't activate.", "I got my new card. How do I activate it?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "Can someone assist me with activating my new card?", "I just got a new card, and I want to know how to activate.", "Can you activate my card pls", "I need my card activated.", "i cant seem to activate card", "Can someone assist me with activating my card?", "How can I activate my card so I can start using it?" ]
[ "Where's the button to top up with a cheque?", "Could it be that I deactivated my card, its not working?", "My card is due to expire", "Now that I live in the US how can I get a card?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "What card or currency can I use to pay?", "My wallet was taken and I see that someone is using my card! Please help me!", "Is American Express supported for adding money into my account?", "When will I have access to my pin number?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Is it normal to have to wait over a week for my new card?", "Can i have a virtual card?", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "If I need more than cards will I have to pay a fee to receive them?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "Will there be a fee to receive a physical card?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "Is this card available to Americans?", "At what ATM can I change my PIN?", "Can I choose what card I can use", "If I'm getting my identity verified, what all do I need?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Are there limits as to where my card will be accepted?", "My card is not working when I try to use it.", "How to order a virtual card", "What is not accepted in order for me to top up my account?", "I'm locked out of my account as I can't remember my code, what do I do now?", "My card doesn't work when I use it.", "How can I fix a problem where my virtual card is rejected?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Is there a way I can get a Visa card?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "I need to transfer some money, can I use my credit card?", "Can i have a second physical card for this account?", "Why is my card payment still pending? It should have gone through already.", "Is there anyway, I can get a disposable virtual card?", "Can I choose between Mastercard and Visa?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "What is the expected delivery date of my card?", "Where's the best place to get a disposable virtual card?", "How will I receive my PIN?", "So, my transfer is showing as pending, when will it actually go through?", "Can you show me where to link the new card?", "How can I use American Express to add funds to my account?", "Tell me about the card PIN?", "My card is not working.", "Is there a fee to get an actual card?", "What should I do if my card is stolen?", "How do I get extra physical cards?", "Help! In the app there is a direct debit that I don't remember.", "Will any business take this card?", "If I were to use a European bank card for a top up, will I incur a charge?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "Can I order a disposable virtual card?", "How can I obtain a virtual card?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Why is there a direct debit fee in the App when I didn't do it?", "How do I track the card you sent to me?", "Do you use Mastercard or Visa?", "Can I choose between Visa and Mastercard?", "Can I used my card even if my phone has been stolen?", "Can I add money to my card automatically during a trip?", "If I can't choose my card type will I be able to use it everywhere?", "What's wrong with my card? The clerk at the grocery store said it was declined.", "What places will accept my card for payment?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "How can I periodically check the delivery of the card you sent?", "I'd rather not use my physical card, how can I get a virtual card?", "I want to top up by card", "How do I get Top Up to work in Apple Pay?", "What should I do if I think that someone might be using me card?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "The terminal I paid at wouldn't take my card. Is something wrong?", "Is there a disposable virtual card I can order?", "I want to use a European bank card for a top up. Must I pay?", "I would like a physical card sent to me.", "No Visa please. I want to continue with Mastercard.", "where can i have a virtual card", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "How can I use my American Express to add money into my account?", "What can I use my card to pay for?", "How can you assist me on topping up on bank transfers to my account?", "what cards can i use to add money to my account", "What can I do to track the card you sent me?", "Is there any way I can get more physical cards to use with my account?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.", "My card is broke, what do I do?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "At what cash machines can I change my PIN?", "why top up is not working even if I got my American Express in Apple Bay?", "What is the reason for my card payment to be reverted?", "How do I report my card as lost or stolen?", "Are there any charges for topping up a US-issued card?", "Can I get a mastercard?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Is getting my identity verified required before I can use my account?", "What are these disposable virtual cards all about?", "What fees apply when using a card?", "Will you charge me more if I use a European bank card for a top up?", "Why won't my card work anymore?", "What do I owe for a new card?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "How do I order another card?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "Help me please! My card was stolen!", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "Why is my card not working anymore?", "My card hasn't arrived yet. What do I do?", "Do you only use Visa or do you have Mastercard too?", "My card does not work", "What businesses accept my card?", "If I want to top up, can I use Apple Pay?", "How can I track my card's delivery?" ]
56
I was unable to activate my card.
[ "Who do I call to activate my new card?", "Help my activate my card.", "I received my new card, how is it activated?", "I would like to have assistance with activating my card.", "I am having trouble activating my card.", "How can my new card be activated?", "What do I need for activation of my card?", "Can I get some help activating my new card?", "What is the process for activating my new card?", "I need to actuate my card.", "What needs to be done to activate and use a card?", "Would like to use my card and need to activate it first. Can you help me do this?", "I have a new card and I need to activate it.", "What am I going to need in order to activate my card?", "i cannot seem to activate card", "Can I call to get my card activated?" ]
[ "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "My beneficiary is unable to transact", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "My card will expire next month, will I need to order a new one?", "do i have to wait for a physical card before i get my pin", "How can I get my physical card to work?", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "Why can't I get cash?", "I can't get the ATM to give me any cash", "I just finished sending money, but it's not logging on the recipient side.", "Why can't I topup my account?", "How do I get my disposable virtual card to work?", "Can I use my account even though the identity verification has not passed yet?", "Why am I charged a fee when using my debit or credit card?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "A direct debit appears in the app but I didn't authorize it.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "How do I unblock my card?", "Its been several days and my cash withdrawal is still pending. Why?", "Tell me why my card payment has been declined.", "When my card expires what is the cost of a replacement and how fast?", "Explain why I can't do a transfer to an account.", "Why can't I transfer to an account?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "What's with not verifying my Id?", "lost my card in atm", "The money disappeared when I tried to use my card to top up.", "I think my card payment has been stopped", "I was at the ATM trying to made a withdraw and I was declined.", "Can a card stop working?", "why wasn't a transfer to account approved", "Help. I have a stolen card!", "Why is my cash still pending that I put in ATM?", "What do I do if my Google pay top up isn't working?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I can't transfer money from my account.", "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?", "How do I make my card appear on the app?", "My identity verification is not working.", "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "Is there a fee to top up a US card using a debit or credit card?", "Why is their a charge pending on my card still?", "Is my card actually working? It's the first time I tried using it", "I just did a transfer, but don't see the money in my account. What's up?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "How do I get my card into the app?", "My card has an issue, the payment has been deferred.", "I'm still waiting for delivery of my new card, why is it taking so long?", "Will I have to wait much longer for my new card to arrive?", "I entered the pin incorrectly too many times and now it is blocked. Can you help?", "Why cant I transfer to my account?", "I just sent money but the person I sent it to doesn't see it. What happened?", "Why was I not allowed to do a transfer to a beneficiary?", "My card stopped working when I use it", "Why are all my card payments being declined?", "Why hasn't my son received the transfer I sent to him earlier?", "Why couldn't I get cash from an ATM?", "When my card expires soon, how fast is the replacement card sent and what are the costs?", "Where do I need to go in the app to enter my card info?", "I tried to make a transfer but it failed", "what are the reasons why you would not be able to process a payment", "One of my card payments, I don't recognise the name of the merchant.", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "Will I need to order a new card since mine expires next month?", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "Why can't I buy cryptocurrency on the app?", "Why is my card payment showing as pending?", "There is a direct debit set up that was not authorized by me.", "The app won't let me transfer money to a beneficiary", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "My card is about to expire. How do I get a new one?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "I just topped up, and the app denied it.", "why couldn't I get cash in the ATM?", "Can you unblock my account? I entered the PIN wrong.", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "What do I do if my card has been lost or stolen?", "My transfer to beneficiary didn't go through", "My balance is not what I thought it was following an ATM withdrawal", "I didn't receive the amount of cash I requested for the ATM.", "I found my card that I thought I had lost, I need to reactive it, please help.", "I transferred money but the recipient says it has not arrived. Why would this be?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "My disposable virtual card is not working", "I can't log in", "I'm looking in the App and can't find my PIN, where should I look?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "I don't see my card anywhere in the app.", "How do I unlock my account after typing in the wrong PIN too many times?", "I just replaced my phone but how do I use my card information?", "I ordered a virtual card but it hasn't come through yet", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "Why can't I complete my transfer?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "Why are my payments not working and show pending?", "My card is missing. Please help.", "Could you please tell me why my purchases from this morning say payment is pending?", "I don't have my card after 1 week. What are my next steps?", "How do I get my card on the app?", "There was a canceled payment for my card.", "Are cheques accepted to my account? Mine didn't seem to work.", "I couldn't make a transfer because it was declined", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "My transfer to an account failed.", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "I'm unable to verify my identity", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "I cant find my card, it's gone.", "I could not get money from an ATM", "What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.", "A refund for a recent return has not arrived on my card.", "Why can I not make a transfer?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?" ]
255
Is my card ready for use or does it need activated and if so how?
[ "I couldn't complete card activation.", "I just got this card & I don't know how to activate it.", "I want to start using my card, how do I activate it?", "What are the steps to activate the card, as it does not seem to work?", "What is the process of card activation?", "I need assistance to activate the card on my account.", "I need help with activating my card", "What am I going to need in order to activate my card?", "I just got my card and cannot get it to work.", "Can I call to get my card activated?", "How do I turn on my new card?", "WHAT CAN I DO AFTER THE CARD MISSING", "I am planning activating my card was it possible?", "can you assist me in activating my card?", "What do I need to do to activate my new card?", "My card needs to be activated." ]
[ "I'm looking to get an additional card.", "What should I do if my card is stolen?", "If I can't choose my card type will I be able to use it everywhere?", "Can I transfer money to my card via bank-transfer?", "What can you tell me about the card PIN?", "What do I do if it says my card payment has been cancelled?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "are you sending me my card?", "My PIN can't access my card, can you help?.", "Do you have a list of businesses that accept this card?", "Have you sent out my card yet?", "Is there a transaction limit on a disposable card?", "can i get a card if I live in the usa?", "Are there any places that I can't use the disposable cards at?", "Please tell me how to get a card if I reside in the US.", "Verifying top-up cards necessary?", "Can you tell me how to get a disposable virtual card?", "Would it be possible to get another card?", "how do i add money from my amex card to top up", "Why has my card been declined? whats the deal?", "How can I stop someone from using my card after I lost it yesterday.", "with what can I verify my identity?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Can I add money to my card automatically during a trip?", "I need support options, I want to top my card", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "I got a new card and can't find where to link it.", "How do I order another card?", "What should I do if my card is missing?", "is it free to add money to my card", "Where do I go to get the code to verify the top up card?", "My disposable virtual card doesn't seem to work", "I blocked my card by mistake, how do I unblock it?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "What can I use to verify my identity?", "What is necessary for the identity verification?", "Will I be charged for topping up by card?", "I found my card again. Can I put it back into the app?", "Where do I get a disposable virtual card?", "I'm not sure how disposable virtual cards work. Please help.", "Can I top up my card with other cards?", "Show me where to order my card.", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "My pin was blocked, how do I make it so I can use it?", "With one disposable card how many transactions can i do?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "When will my funds transfer?", "can i get a card if i live in the US?", "What credit cards are supported?", "i am not a premium customer but i want a virtual card, how do i get it", "Would I get a Visa or Mastercard?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Can I have one of the virtual cards?", "What do I do if the ATM took my card?", "My credit card did not go through. Can you see if it has insufficient funds?", "The date my card expires is coming up", "How do I avoid getting charged a fee on my card?", "My ID verification hasn't gone through yet, but can I use my account anyway?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Can I get a card in the EU?", "What are the steps I should take to recover my swallowed card?", "Is my card accepted everywhere?", "Where can I order a virtual card?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "How do I get a card if I live in the US?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "How do I transfer money to my account?", "What businesses can I use this card with?", "Where are the virtual cards?", "How can I add physical money to my card?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "When do i activate auto top-up?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Is there any way i get a disposable virtual card as well?", "Does this card work everywhere?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Can I get a spare card for someone else to use?", "Can you tell me about these disposable virtual cards?", "I have a card payment which shows as pending", "I need a new card, my old card is expiring.", "Are there any charges for topping up a US-issued card?", "Why is my card payment showing as pending?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I want to add money to my card, what payments do you accept?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Is there a charge for a physical card?", "My card got blocked, how do I reset?", "I need to deposit my virtual card, how do i do that.", "Will any business take this card?", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "Why is top up not working if I use my American express with my apple pay?", "What are the disposable cards used for?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Can I still use my account, even though the identity verification has not passed yet?", "Topping up my card is not working because I believe the top up is pending", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What happens if the ATM doesn't give me back my card?", "Where in the European Union can I get a card?", "What do you need for the identity verification", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "What can you tell me about getting a virtual disposable card?", "can I have a non virtual card?", "Can I re-link a lost card with the app?", "When are cards delivered?", "How do I get refills to my card when I'm traveling?", "What will I need for identity verification?", "How can I get my card out of the ATM?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Is there an issue with my card payment as it has not gone through.", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct." ]
383
Help me activate my new card.
[ "My card activation attempt failed.", "I have a new card. How do I activate it?", "I would like to activate my card what do I need to do?", "I need my card activated.", "What steps do I have to go through in order to activate my new card?", "How do I activate my card, so that I can start using it?", "I just got my new card, how do I activate it?", "What are the steps that I need to take to activate a new card?", "I have a new card and I want to activate it", "I want to use my card, how would I activate it?", "I want to start using my card.", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "I couldn't complete card activation.", "My new card needs activating.", "Can I activate my card with the app?", "What do I need to do to activate my card?" ]
[ "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Is there a way I can check on the card on route to me?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "My card isn't working at all, I need assistance. It's really frustrating.", "Where do I find the virtual card?", "Do i have to top-up with my credit card before I can transfer?", "I need to make a purchase online, where is my virtual card?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How do I reset a forgotten passcode, please?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "What is the Top up rate charge for using a card in the US?", "What are the top-up fees for my card?", "What places will accept my card for payment?", "I already have a card and want to link it", "How do I unlock my account after typing in the wrong PIN too many times?", "Somebody has stolen my card, I need help please.", "Can I choose from either Visa or Mastercard?", "Are physical card available?", "I would like to get a Visa card", "Where are the ATMs that accept this card?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I'd like to have extra cards. Will I have to pay for that?", "How to order a virtual card", "Why am I being a charged for using my card?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Help me to set up contactless payments.", "Will I be charged a fee to top up using a debit or credit card?", "How can I change my PIN? Help.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "I seem to have lost my card.", "would a visa or mastercard be more suited to me?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "How do I retrieve a trapped card from a ATM?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "In what way can I change my PIN and where do I need to be?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "How much does it cost to top up a US-issued card?", "What is the process for getting an actual physical card?", "How can I get a real-life card of my own?", "Will I get charged for topping off my card?", "Do I have to pick a creditcard brand?", "What are the currencies and cards that are supported with my account?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "Is it possible to give a second card for this account to my daughter?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Can I use this card at any ATM?", "Do you use Mastercard or Visa?", "I need to change my card PIN.", "How do I make more than one disposable card in a day?", "What do I do? My card is broken.", "How many active cards can I have?", "Is there restrictions on where I can use my card?", "How can I get my card out of the ATM?", "How can I locate the virtual card?", "How can I use my credit card to transfer money?", "Where can I find the verification code on a top-up card?", "I want a backup second card. Is this possible?", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Where do I go to get the code to verify the top up card?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "Help me verify my identity.", "How can I change the PIN? Do I have to go to a real bank?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I need more than one disposable card", "What are the various currencies and cards that you offer support for?", "Can I reactivate my PIN?", "My daughter would like a card as well, how can we make this happen?", "I suspect someone used my card.", "Where is this card accepted?", "Do you have any card fees if I want to add money using an international card?", "If I want to can I set up a new PIN?", "Why am I charged a fee when using my debit or credit card?", "Why won't the machine accept my card anymore?", "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!", "How can I tell if an AMT will take this card?", "Can I add funds to the card directly from my bank account?", "How do I deal with a stolen card?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "how much to get my card in 2 days?", "What can I do about a direct debit transaction on my card that I didn't make?", "My physical card is not working", "How do I verify my ID?", "How long will it take my card to get here?", "Why is my physical card not working?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Can I freeze my card right now?", "What are the steps I should take to recover my swallowed card?", "Help! In the app there is a payment that I don't remember.", "How do I create a disposable virtual card?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "How do I transfer money to my account?", "What do I do if my card was stolen.", "I need to use a European card for a top up, what will the charge be?", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "How do I use a disposable virtual card?", "What can you tell me about the card PIN?", "Can I change my pin at ATMs? If so, what ones?", "Can I get a card although I'm not in the UK", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "What is the top-up limit for my card?", "Can I use my card to withdraw from my account?", "What are the steps needed to top up with Apple Pay?", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Help me please, My Apple Pay American Express top up does not work.", "How do I re-order a damaged card?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "Do you charge a fee for topping up a card?", "What retailers accept my card?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I recently bought an item using my card and I was charged an extra fee why is this?", "I want to find out what happened to my new card?", "Can I transfer money to my credit card?", "At which locations can I order a card?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?" ]
56
Do I need a photo ID to activate a my new card?
[ "WHAT CAN I DO AFTER THE CARD MISSING", "I tried activating my card and it doesn't work how do I solve this problem?", "I have a new card and I need to activate it.", "I couldn't complete card activation.", "What's the right way to activate my card?", "Can someone assist me with activating my new card?", "I want to use my card, how would I activate it?", "will you be able to activate my card", "What is the most efficient way to activate my new card?", "What is the process for activating a new card.", "I have my card now how do I activate it?", "The activation process for my card isn't working.", "Can you help me activate my card", "What do I do to activate my new card?", "Would it be possible to activate my card?", "Tell me how to go about activating my new card?" ]
[ "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I need to change my card PIN.", "How do I get a disposable virtual card as well?", "Will my new card work outside of the EU?", "Why is there a fee for using my card?", "What kind of cards are supported? What currency?", "Why check my identity?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I live in the US but want to get a card", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What businesses can I use this card with?", "is my card PIN saved in the app", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "am suspicious of my card's security", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Where can I find the verification code for the top up card?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "When should I receive my virtual card?", "I had a duplicate card and got charged twice. How do I resolve this?", "Can I choose when my card is delivered?", "When can I order a disposable virtual card?", "Can you issue both a Visa and a Mastercard to me?", "Do you guys accept mastercard or visa?", "What is the process to create a disposable virtual card?", "What happens after my card expires?", "Do you send more than one card?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "I can't find my card! What should I do?", "How do I make more than one disposable card in a day?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "I cant find my card.", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "I would like to create a disposable virtual card. How do I go about doing that?", "can i add funds with a card from the united states", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "What is the limit to number of transactions I can do with a disposable card?", "Can I create a disposable virtual card?", "How do I find my new pin?", "Is there any way to verify who I am?", "I can't seem to be able to use my card", "I can't seem to be able to use my card", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "can i top up from a usa credit card", "Which ATMs take the card?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Can you tell me why I haven't received my new card?", "for some reason I am having a problem with verifying my identity.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Can I get a card outside the UK?", "I'm worried my card might be lost in the mail? How long does it usually take to arrive?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "If I were to use a European bank card for a top up, will I incur a charge?", "I would really like a physical card.", "Show me where to order my card.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Unsure how to provide my identity.", "With one disposable card how many transactions can i do?", "can i get a description of how to use a disposable virtual card", "Is there a way to get a virtual card?", "I'm not in the UK, but can I still get a card?", "Are there any fees if I want to add money using an international card?", "I need a new card and I live in the United States.", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "What are the benefits of a disposable card?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Can I use my American Express card with Apple Pay?", "I just tried to top-up and now I'm getting an additional verification message, why?", "do the details of my profile have to match my documents", "What's wrong with my ID? I can't verify it.", "What is the procedure for me to get more cards on my account?", "Are you going to charge me to top up my card?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "My card arrived but I don't know how to get my PIN.", "Do I have to change my PIN at a bank?", "I am having a problem with verifying my identity.", "Help! When will the card arrive at my home?", "How do you fix my card payment?", "I don't know how to verify my identity.", "I tried using my card today and it's not working, can you help me?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "if i found a lost card can i put it back in app", "How can I track my card's delivery?", "What is the way to go about getting a virtual card?", "Need a new card, mine is expiring.", "Why do you guys need to verify my identity?", "Can I change my pin number at a cash machine?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "I need a new card, my old card is expiring.", "Where can I update my pin number?", "What credit cards do you carry", "Someone else may be using my card. There are transactions I don't recognize.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Are there any specific cash machines that I have to go to in order to change my PIN?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Can an American resident apply to get a card?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Is there an option to have a virtual card?", "I want a real card", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "What to do if my card has been used without my permission?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "What is the purpose for the identity check", "How can I stop someone from using my card after I lost it yesterday.", "Can I transfer money to my card via bank-transfer?", "Can my card be used everywhere?", "How much does it cost for a physical card?", "Why is verifaction required for my Identity?", "How much is a physical card?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Why is top up not working if I use my American express with my apple pay?", "Where can I get a virtual card?", "May I choose between Visa and Mastercard?", "how do i get a virtual card for one time use" ]
383
I just got my new card, how do I activate it?
[ "What do I do to activate my new card?", "Please help me with my card. It won't activate.", "Please assist me in activating the card.", "I need assistance activating my card?", "What are the steps in order to activate my new card?", "Just received my replacement card, what steps do i need to take to activate it?", "What do I need to do to activate my new card?", "I can't activate my card?", "My new card came in. How do I activate?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "Tell me how to go about activating my new card?", "How long will it take to activate my new card?", "Is my card activated?", "Can you tell me how I go about activating a new card?", "How can my new card be activated?", "When are you going to activate my card?" ]
[ "Are there any fees if I want to add money using an international card?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "Where would I order a virtual card?", "It looks like someone besides me ordered something with my card, what should I do?", "Is there anywhere I can't use my card?", "How do I go about verifying my identity?", "Where do I change my PIN?", "What are my bank details so I can do a transfer?", "What's the deal? My card was just denied for top up. Why is it not going through?", "Somebody used my card to make a purchase", "Can you send me the actual card?", "I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "I want to get Visa and Mastercard", "What do I do if an ATM ate my card?", "What kinds of cards can I use to top up?", "Why has my card declined", "How do I request the PIN?", "How will I know my pin number?", "What kind of businesses will take my card?", "Is there any limit to the amount I can add to a card at a time?", "with what can I verify my identity?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "What do I need to verify my identity", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "How many cards can I have?", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "My disposable card seems not to be working am I doing something wrong?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Can I use my virtual card to complete transactions for memberships?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "I want to transfer money into my account, what do I do?", "Where is the tracking number for the card?", "How do I switch to a different currency?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "I would like a physical card", "When my card expires what happens to my account?", "I have another card from the U.S. Will you be able to accept that one?", "Can I use my account now, even though my identity verification has not gone through yet?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Can you tell me where I can order a disposable virtual card?", "Will I be charged any fees if I want to add money with an international card?", "how do VR cards work", "Do you have any card fees if I want to add money using an international card?", "How do I go about transferring money into my bank account?", "Can I make online purchases with my card?", "Is there a way I can get my ATM card back from the machine?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Is there a fee for topping off a US card?", "Does it matter if I use Visa or Mastercard?", "how much to get my card in 2 days?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Can you tell me how to change my PIN?", "What is the top-up limit on my cards?", "Can I use American Express?", "What will I be charged for a physical card?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Where can I find the verification code for the card top-up?", "daughter needs card, how do i add her", "There are charges on my card that I haven't purchased.", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "What do I need in regards to identification?", "I'd like to have another card", "Explain the card PIN to me.", "How do I top up with Apple Pay?", "How do I do a successful transfer to an account?", "My card was used without my permission, what do I do?", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "What cash stations take this card?", "What is the status of my card's delivery?", "What do I need to do to verify my identity?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "What is the pending payment on my card about?", "With one disposable card how many transactions can i do?", "My card wont work at an ATM", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Can I use my American Express card with Apple Pay?", "Status of the card I ordered.", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "How can I top up my account and which currency can I use?", "How can I order virtual cards?", "My payment for my card is not working", "Can I receive a new card while I am in China?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "What are the steps to change my PIN to something else?", "Can I have a spare card for this account please?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "What should I do if I think someone is using my card.", "Can I pay online with my card?", "How do I track the card you sent to me?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "My card has been compromised", "virtual card is not working for me", "How to verify my identity", "What businesses accept this card?", "What businesses accept this card?", "What cards do you offer?", "How long does it take for a new card to ship?", "Help me transfer money to my credit card.", "What can I do to track the card you sent me?", "Where do I go to change my account details?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "What can I do about a direct debit transaction on my card that I didn't make?", "can i use both visa and mastercard", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "how can i change my details", "Why is this fee being charged to me after using my card?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "I just tried to top-up and now I'm getting an additional verification message, why?", "How can I get my card out of the damn ATM?", "How long until the card arrives?", "I need a card, but I'm in the US at the moment." ]
599
Can I have my card activated?
[ "The activation process did not work, please help?", "I would like my card activated.", "How long does it take to activate the card, as it does not look like its working?", "I'm not able to activate my card how do I fix this problem?", "I can't activate my card?", "I tried activating my bill of fare and it didn't workplace", "Why can't I activate my card?", "What am I going to need in order to activate my card?", "I am having trouble activating my card.", "My new card has arrived, what's the activation procedure?", "Can someone assist me with activating my card?", "Do I have to go somewhere to activate my card?", "How long will it take to activate my new card?", "i cannot seem to activate card", "I just got my card and want to use it, how do I activate my card?", "I just got my new card, how do I activate it?" ]
[ "i live in the US can i still get a card?", "How do I track the card you sent to me?", "i need a virtual card", "Can you help me with my card, I think it's broke.", "Do you only use Visa or do you have Mastercard too?", "How do I order a disposable virtual card?", "Can I have a card even if I am not living in the UK?", "card is being used by someone else", "i was charged when i used a us issued card. why and what cards are free to use to add money", "I want to add money to my card, what payments do you accept?", "Will it cost me to get a second card?", "Can I change my pin at an atm?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Can I do more than 10 transactions with a disposable card?", "What is the first step that I should take after my card has been stolen?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "When trying to get more than one card is there a extra amount that needs to be paid?", "do i have to wait for a physical card before i get my pin", "Why can't I use my American Express with Apple Pay to top up my account?", "I know I'm getting a new card but would like know when I can expect to receive it.", "Help me verify the card used on a top-up.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Can you tell me where to go to get a disposable virtual card?", "Do you charge a fee for topping up a card?", "What are the ATMs that will accept this card?", "My card has been compromised", "what is required documents for new card process ?", "In what way can I change my PIN and where do I need to be?", "Where do I find my PIN for my new card?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "What credit cards are supported?", "How can I get my card out of the damn ATM?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Is there an allowance on cards?", "When will the card arrive?", "Can you tell me why I haven't received my new card?", "What should I do if my card is missing?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "How do I link a new card to an existing one?", "am suspicious of my card's security", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I need my virtual card", "What are the top-up fees for my card?", "Please verify my top-up card", "Can I use the card at any cash machine?", "Does this card work everywhere?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Can I pay online with my card?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "Can I get cash with this card anywhere?", "Can I top up?", "has my card payment been reverted?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "How do I transfer funds directly from my credit card?", "Is there a reason my new card hasn't arrived?", "Why is my card payment pending?", "how do I link an already existing card?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "I would like a Visa card.", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "What is the Top up rate charge for using a card in the US?", "Please help me! My physical card isn't working right.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "How do I report fraud on my card?", "Is it possible to purchase more physical cards with my account?", "I need help because I drunken blocked my card?", "My card is almost going to expire.", "If I want to top up, can I use Apple Pay?", "If I live outside of the UK am I still eligible for a card?", "Why is top up not working if I use my American express with my apple pay?", "Can I use American express with apple pay? Why does it make my top up not work?", "I need to top up, but I have to use an international card. Is there a cost for that?", "How do I get extra physical cards?", "I need two cards. Is this possible?", "I need a new card before it expires.", "I cannot seem to use my card.", "I'm just wondering when my card will get here.", "I want to reactivate my card, I thought I had lost it but I found it.", "How do I request a disposable virtual card?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "How do i set up my credit card to send transfers?", "I have a pending payment on my card. Why?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "I am traveling to Germany, Will I be able to use my card there?", "Can I get a card although I'm not in the UK", "Can you show me where to link the new card?", "Can I have a card after my first one?", "Can I make multiple online transactions with my virtual card?", "Am I limited on the amount of disposable cards I can possess?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Since my card is about to expire, I need a new one.", "Is there a fee when you pay with your card?", "Contactless payments need to be enabled for my card.", "Will this card work at any ATM?", "Which ATM's am i able to change my PIN?", "Someone might be using my card that is not me.", "Can you help me get a disposable virtual card?", "Can you tell me if there are limits to disposable virtual cards?", "How long should I wait for the card to arrive?", "How do I get extra cards?", "My card wants to be topped what do you guys support?", "My daughter need a card from this account. Is that possible?", "Can I track the card that you sent me in the mail?", "Is this card available to United States Residents?", "are both visa and mastercard available to me?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "What businesses accept this card?", "What businesses accept this card?", "Give me my card, I need it now!", "How do I top-up my card with a cheque?", "I lost my card. Can you help me?", "What is the reason for my card payment to be reverted?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "What are my limits on disposable cards?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "I might be paranoid, but someone may be using my card.", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?" ]
637
i cant seem to activate card
[ "I am planning activating my card was it possible?", "My card activation attempt failed.", "I got my new card but I am not sure if it need s activated and how?", "What are the steps that I need to take to activate a new card?", "How do I activate my card, so that I can start using it?", "I would like to activate my card what do I need to do?", "Who do I call to activate my new card?", "Can I use my new card?", "When will my card be activated?", "I tried activating my card and it didn't work", "What needs to be done to activate and use a card?", "How do I activate a new card?", "Could you please tell me how to activate my new card?", "How can I activate the new card i got?", "I just received my card and I'd like to activate it.", "What is the proper way to activate a card?" ]
[ "I just topped up, and the app denied it.", "Can I use American express with apple pay? Why does it make my top up not work?", "how do I link an old card?", "How can I order a card?", "Can I add a card back to the app?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "Can you give me info about what to do when my card expires?", "What do I do to get a disposable virtual card?", "How do I request a disposable virtual card?", "Why was a transaction on my card declined?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Where is my virtual card located?", "Can you help me track my card?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "My card is about to expire, what do I do?", "my card was not in the mail again can you advise?", "I attempted to top up but the app denied it.", "Why hasn't arrived yet a transaction I did to my friend?", "I want a disposable virtual card, how do I do that?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "My card won't work at all for anything.", "Please help me to know the status of my card payment as its pending since a while.", "how to i go about getting my virtual card", "Status of the card I ordered.", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "Why are my payments not working and show pending?", "My funding to my card didn't go through.", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "Why can't I transfer to an account?", "What do I do if I cannot access the app?", "Why didn't my balance update after my cash or checque deposit?", "My card stopped working when I use it", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "On my disposable card, is there a transaction limit?", "HELP! I tried to get cash and it gave me some, but not the right amount!", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "How do I link one of your card that I already have?", "I was supposed to receive my new card by now, but it hasn't came in.", "So, the card PIN?", "How much is it to buy another card? I was hoping to buy another one.", "Your machine took my card. How do I get it back?", "How do I go about ordering a card?", "When will I receive the card?", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "What is the procedure for me to get more cards on my account?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?", "I lost my card. Can you help me?", "i need to expedite my card", "Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Can I choose whether I receive a Visa or a Mastercard card?", "What steps must I follow to get a Visa credit card?", "Help, the ATM didn't give me all the money I requested", "Why can't I verify my id?", "Why don't I see my top up in my wallet?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "My transfer is stuck pending? How do we fix it to it goes through?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "Is this card accepted by ATMs?", "my card was refused, why?", "Where is the card PIN?", "Can I add a card to back into the app?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How do I order a new card before It expires?", "Is there anywhere I can't use my card?", "Do you know why my card payment has been declined?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "I tried to use my debit card, but the payment did not work.", "How do I go about ordering another card?", "I was removing a dollar amount from my account and now don't have access to my card.", "I cannot withdraw money from the ATM", "When do I set up my card PIN?", "Where can I locate my card PIN?", "I put money in my account a week ago but its still not there, what is happening?", "Are contactless payments enabled on my new card?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "My PIN seems to be blocked, help me access it?", "Is there a limit on the number of times I can use a disposable card?", "Why is there a direct debit fee in the App when I didn't do it?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "How can I find an ATM that accepts this card?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "How do I order a card?", "Why is my debit card being declined when I have money?", "How can I top up by card?", "Why hasn't my transfer gone through yet?", "My card is lost! What do I do now?", "How do I find the verification code for my top-up card?", "Top up on my Google Pay isn't working.", "How do I link an existing card?", "Why doesn't my passcode work?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "I still haven't received my card in the mail", "If I want a physical card, do I have to pay anything?", "Is there any way I can get more physical cards to use with my account?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "Where can the card be used?", "What to do if my card has been used without my permission?", "My card is about to expire. Where do I get a new one.", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "I can't access my account.", "How long should I wait for the card to arrive?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I added funds to my account but the app didn't process it.", "Is there any way for you to find my card?", "A withdraw I tried to make at the ATM was declined I don't know why.", "Help me order a new card that's going to be expired soon.", "My card payment has not been withdrawn from my account", "Why is the purchase I made this morning still pending?", "Why can't my ID be verified?", "I can't upload my identification." ]
392
It won't let me activate my card.
[ "What are the steps to activating a new card?", "How do I activate a card I received?", "I just received my card and I'd like to activate it.", "I am having trouble activating my card.", "Can I activate my card with the app?", "I cannot activate my card.", "I need to activate my card, how is that done?", "I couldn't complete card activation.", "I just got my new card. How can I activate it?", "I would like to activate my card what do I need to do?", "Just received my replacement card, what steps do i need to take to activate it?", "I need to activate my card can you do that now?", "I want to activate the card.", "How do I activate my new card", "Can I use my new card?", "I tried activating my card and it doesn't work how do I solve this problem?" ]
[ "I tried to transfer money and it did not work.", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "why cant you just refund me instead of a merchant", "What are the steps I need to do if I have a stolen card?", "Someone might be using my card. What should I do?", "Why can't you allow my beneficiary?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "I need an actual card that I can hold in my hand, how do I do that?", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "The payment I made with my card is not showing up.", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Help! My card is stolen.", "The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?", "How do I receive a card?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "My transaction has not been received. When are you going to process it?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Are there any limits on where I can use my card?", "I need to reset my passcode, this one isn't working", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I transferred a payment a couple days ago and it shows done, but it has not been received. Could you please help me?", "What do I do if I can't access my passcode?", "Why didn't my transfer work?", "Do you know the reason why my card payment was declined?", "Why did my transfer not work, it says it was declined?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "where is my new card?", "My transfer didn't work", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Am I limited on the amount of disposable cards I can possess?", "My card stopped working. How do I check if there is a freeze on it?", "I am having trouble doing a transfer. A \"Decline \" message appears after making the transfer.", "My contactless payments don't work.", "I can't do the verification.", "I got my card now, how do I make it show up in the app?", "It doesn't let me verify my identity.", "How long is the wait for my card?", "How do I add my new card to the app?", "I've already topped up, but I cannot see the funds being available. What happened?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "The card I've got seems to be broken.", "I found my card that I thought I had lost, I need to reactive it, please help.", "The app doesn't show the card I received.", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "I wasn't able to do a transfer to an account", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "My ID verification hasn't gone through yet, but can I use my account anyway?", "Why isn't my id verified?", "Are you able to locate my card?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "My Virtual card was rejected for a car rental. Why?", "My card hasn't came in the mail yet?", "What happens when I money transaction doesn't show up on the receiving side?", "Why couldn't I complete a transfer?", "How to change the PIN on my card?", "How do I go about getting hold of a virtual card?", "My card payment still pending", "Is there anywhere In the Eu this card can not be delivered in", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "When my card expires what happens to my account?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "I need to get hold of a physical card?", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "So, my transfer is showing as pending, when will it actually go through?", "Why was I unable to complete my transfer?", "My top-up was cancelled, could my bank be the problem?", "My card is no longer lost. How do I enter it back into the app?", "Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "If I need a PIN for my card, where is it located?", "My identity can't be verified for some reason", "What is the reason I couldn't do a transfer to a beneficiary?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "Are there any restrictions on where I use this card?", "I can't get any money from my account.", "What do I do if the ATM ate my card?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "I tried to make a transfer and it didn't work.", "Where are my funds? I topped off my car but it didn't seem to complete.", "Why isn't the transfer on my account showing up?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "If I feel someone has my card information, can I get a new card?", "Card payment still pending.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "My transfer didn't work how come?", "I would like to reactivate a card and wondered if that could be done?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "If my cash withdrawal is still not showing, is something wrong?", "My card stopped working after multiple transactions. Why?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "In the app, how can I make it show the new card that arrived?", "Why isn't my pending transfer finished?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Why is my card payment showing as pending?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "I used my card to top up, but now I don't see the money in my account.", "still need to get card pin", "Which one are you? Visa or Mastercard?", "If my card payment is cancelled, what should I do?", "What could the reason be that my payment card was declined?", "top up by my card is that possible?", "The ATM would not give me cash,why?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "What are the steps to get my card back that was kept by the ATM?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "How do I deactivate a stolen card?", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "If I need an additional card, is there a fee for that?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money" ]
255
I tried activation my card and it didn't employment
[ "I need help activating my new card.", "I have a new card and I want to activate it", "How can I start using my card?", "I am unable to activate my card, it won't let me.", "Can I activate my card with the app?", "How long does it take to activate my card?", "I am planning activating my card was it possible?", "What needs to be done to activate and use a card?", "Can I call to get my card activated?", "Could you please tell me how to activate my new card?", "My card activation attempt failed.", "What do I do to activate my new card?", "What are the steps to activate the card, as it does not seem to work?", "I want to start using my card, how do I activate it?", "Card activation is not working. What do i do?", "How long will it take to activate my new card?" ]
[ "If my card payment is cancelled, what should I do?", "My card still hasn't arrived after 2 weeks. Is it lost?", "I noticed my card payment was cancelled, can you tell me why?", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "How do I get Top Up to work in Apple Pay?", "I forgot what my pin number is and now am blocked can you help me get in?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "I sent a payment but now it's not showing up.", "Why was the payment on my card declined?", "Why is there a pending transaction on my card?", "Are there any restrictions to where I can use my card?", "Why does my transfer keep failing? I've tried 5 times and they all failed.", "The ATM machine would not give my card back", "What is the reason that my card payment was cancelled?", "The ATM won't give me my card back. I need it back now!", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "Can you please explain why my transfer failed?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Why hasn't the transaction I did arrive yet?", "how come my transfer declined", "My card didn't go through. It doesn't make sense. You told me that everything was ok.", "It has been a couple of hours but I do not see my balance updated, can you help?", "How do I order a new card if my current one is about to expire?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Why isn't my transfer not going through? I keep getting an error message.", "Can you help me get Top Up to work in the Apple Pay function?", "My card never arrived.", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "i need to expedite my card", "I'm attempting to top-up my account but it has been pending for an hour.", "Why is there a direct debit payment on my app that is not from me?", "Who do I talk to about the ATM swallowing my card?", "My cash deposit from a week ago is still not in my account. Can you help me please?", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "What should I do? I topped off but the app reversed it.", "I need to get hold of a physical card?", "Why cant I transfer to my account?", "Where in the app do I link a new card?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "So what about the card PIN?", "I added money but my top-up wasn't processed by the app.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Can you tell me why my card payment was cancelled?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "how long does it take to get my card i am in a rush", "What do i do to get a physical card?", "I tried to top up. Why was it denied?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I need an actual card that I can hold in my hand, how do I do that?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Why is the purchase I made this morning still pending?", "Why didn't the ATM give me my money?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "The ATM didn't give me the card back!", "I attempted to get cash in the ATM but I was denied", "why couldn't I use my card at a store?", "Is there a reason that the ATM declined my transaction?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "What to do if my card is about to expire?", "Help Me! I lost my card. What should I do?", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "Somehow I am missing my card. What should I do?", "Why did my transfer fail?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "how do i get the card linked", "I tried to make a withdrawal from the ATM, but it was cancelled.", "How do I add my new card to the app?", "On my last transaction it seem that my top-up was not successful.", "Cash deposit to my account but it has not appeared.", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "I tried to withdraw cash and got declined, why is that?", "Why was my card declined in a shop?", "can you tell me why my transfer failed?", "My card has not been delivered yet and its been a week since I ordered it, please help", "I haven't received my virtual card.", "And what about the Card's PIN?", "Why was I not able to take cash from the ATM?", "Hi, I have an apple watch. How do I use it to top up my card?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "Can you please assist me in Apple Pay, in getting Top Up to work?", "my check or cash deposit has not shown up", "My transfer will not go through.", "Is it possible to get another card?", "What could the reason be that my payment card was declined?", "What is preventing me from adding a specific beneficiary?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "How do I retrieve a trapped card from a ATM?", "I deposited cash but it isn't showing up in my account", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "I am not able to verify my id. Why?", "My card hasn't shown up yet.", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "How come I can't take money out of the ATM?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "What do I do when my card expires?", "Why isn't my cash deposit showing up in my account?", "What works for identity verification?", "How long does it take for me to get my new card?", "Card payment still pending.", "My card is needed soon", "I cant transfer money into my account", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "I'm still waiting for delivery of my new card, why is it taking so long?", "Where will I get my card?", "I put some cash into my account but it's not displaying that on my balance.", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "Why did my payment fail?", "What do I do when I get close to the expiration date of my card?", "What steps do I need to get another card?", "Google Pay won't let me top up.", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "Is my new bank card on the way and is there a way to track it?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I completed a money transaction but the recipient hasn't received it", "How do I replace my card?" ]
392
I want to use my card. How do I activate it?
[ "I would like my card activated.", "Card activation is not working. What do i do?", "Could you please tell me how to activate my new card?", "I got my new card where do I go to activate it?", "I tired but an unable to activate my card.", "What identification is required to activate my card?", "Can I call to get my card activated?", "Is my new card activated?", "Assist me please with card activation.", "How do I active this card?", "My new card is here, what's the process for activating it?", "How can I activate the new card i got?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "I want to use my card, how would I activate it?", "Why can't I activate my card?", "I want to activate my new card." ]
[ "Is there a way to track the delivery of my card?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "How can I get my card out of the stupid ATM that ate it?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "I would like to order a virtual card.", "My card is broke, what do I do?", "Where's the best place to get a disposable virtual card?", "How do I get my PIN unlocked?", "For physical cards, do you charge?", "What are my bank details so I can do a transfer?", "Can I get a card outside the UK?", "Help! I forgot my PIN and have been locked out of using my card.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I need more than one disposable card", "If i want to change my pin number can I directly from an ATM?", "How can I change the PIN? Do I have to go to a real bank?", "Will any business take this card?", "What is the process to create a disposable virtual card?", "Can you help me get Top Up to work in the Apple Pay function?", "I use this card all the time so why did it get declined at the store today?", "I want to top up my account. Can I do it with Google Pay?", "What should I do if my card is missing?", "How would I use a bank transfer for topping my account?", "I'm not in the UK, but can I still get a card?", "how do i set up my apple pay watch to connect to my account", "I want to use a European bank card for a top up. Must I pay?", "I am interested in giving a second card to my daughter, how can I make this happen?", "How can I tell if an AMT will take this card?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Do I receive the physical card for free", "My card won't physically work.", "Where are cards available to order?", "How do I track the card you sent me?", "is it ok if i use both visa and mastercard", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Can I use my card while on vacation overseas?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "If I ordered my new card last week, how much longer should I wait to receive it?", "Can I order a disposable virtual card?", "If I don't want a physical card can i get a virtual version?", "can i get a virtual card online", "Is my card denied anywhere?", "would a visa or mastercard be more suited to me?", "Can I add money to my card automatically during a trip?", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "Since my id hasn't been verified, when can I use my account?", "I would like a temporary virtual card", "I lost my phone. Can I use my card without the app?", "Which merchants accept this card?", "What's the phone number to freeze a card?", "Is it possible to get a card if I'm not in the UK?", "How do I go about transferring money into my bank account?", "How much longer is it going to take to get my new card?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "Do I have to pay extra if I use an international card to top up my account?", "how does a virtual card work", "Can I use my American Express stored in Apple Pay to top up?", "How do i top up my google pay?", "What steps do I take to verify my identity?", "How to exchange my currency", "What options do I have in regards to payment?", "What is the maximum transactions I can use on a disposable card?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "daughter needs card, how do i add her", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "What age do I have to be?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Would it be possible to get another card?", "When will the card arrive?", "Are physical card available?", "Is it possible to have a second card?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I need a card, but I'm in the US at the moment.", "If my card is trapped in the ATM, what do I do?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Can you send me the actual card?", "Someone else used my card!", "Where is the transfer to my account?", "What kinds of cards can I use to top up?", "The bank machine didn't give my card back how do I get a new one fast?", "do i have to wait for a physical card before i get my pin", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Will I get charged for topping off my card?", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "Why won't my card work anymore?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "do i need to add money before i order a card", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I anticipate getting a Visa card", "What should I do if my card is stolen?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "I tried using my card and it kept getting declined, Why?", "Please tell me why I was charged additionally when I used the card.", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "What can you tell me about the card PIN?", "I need help because I drunken blocked my card?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "Why has my card been declined? whats the deal?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "My card wants to be topped what do you guys support?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "I'm not in the UK, can I get a card?", "where to i get my funds from?", "I'm just wondering when my card will get here.", "Can I use American Express?", "Can the card was sen to me be tracked?", "I need to know if you will accept my credit card.", "I would like an extra card.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I need to transfer money into my account, HOW?", "Can I have my card delivered on a specific day?", "Can you issue both a Visa and a Mastercard to me?", "I want to use bank transfer for topping up my account. How is it handled?", "My card arrived but I don't know how to get my PIN.", "do i have to talk to someone to close an account or can i in the app", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "Can someone in the US have a card?" ]
599
Can I get some help activating my new card?
[ "can you assist me in activating my card?", "How do I activate my new card", "I just got a new card, and I want to know how to activate.", "Please help me with my card. It won't activate.", "How do I activate my card that just arrived?", "I just received my card and I'd like to activate it.", "How long will it take to activate my new card?", "Can you help me activate my card", "How can I activate my new card?", "i cant seem to activate card", "I just got this card & I don't know how to activate it.", "Tell me how to renew my new card?", "Where can I activate my card?", "What identification is required to activate my card?", "How can I make my card ready to use?", "How do I activate my new card I just got?" ]
[ "Am I able to modify my account details?", "Tell me more about getting a virtual disposable card.", "I already have a card and want to link it", "How can I go about transferring money to my account?", "My card is broke, what do I do?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Is there a way to order a virtual card on the website?", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "When will the card arrive?", "I have transactions that I don't recognize - I think someone is using my card.", "Will I receive a new card when mine expires?", "My PIN is not working and I need assistance.", "can you assist me with the auto top up ?", "Can you tell me where I can order a disposable virtual card?", "My card was declined at a restaurant today and I don't know what the problem is.", "What are the steps needed to top up with Apple Pay?", "Why won't my card show up on the app?", "Can you help my fix my contactless?", "Will the card be a Mastercard or a Visa?", "Do you do Visa or Mastercard?", "What do I do to get a disposable virtual card?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "want to get a new card in china", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "How do I get a card in the EU?", "think someone is using my card with permission", "Can I choose from either Visa or Mastercard?", "My card no longer works.", "Please can i get a disposable virtual card as well?", "Can I choose when my card is delivered?", "How can I resolve a problem where my card won't go through at all?", "do i need to wait for my card before i get pin", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "I have one of your cards already, how do I link it?", "How much does it cost in fees to use your card?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I hope to get a Visa card", "Can I be given a new passcode?", "My physical card is not working", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "Is there a way to reset my PIN?", "in china, need new card", "I seem to have lost my card.", "Will I have to wait much longer for my new card to arrive?", "The bank machine didn't give my card back how do I get a new one fast?", "Can I update my details?", "Can I use my American Express card to add money into my account?", "Am I limited to what ATM I can use my card?", "Where are cards available to order?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Can I have more physical cards?", "Help! My card is stolen.", "I have a disposable virtual card here, so would you tell me what to do with it?", "Is it possible to give a second card for this account to my daughter?", "What do I do when my card expires?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "Help me verify my identity.", "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?", "How do I transfer funds directly from my credit card?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "Help me please! My card was stolen!", "Is it possible for me to give my daughter a second card for this account?", "I really want a physical card. How do I get one?", "Which ATM's will accept my card?", "how much to get my card in 2 days?", "My card was confiscated by an ATM. How do I get my card back?", "How long does it take for the card to come?", "What are the limits to where my card will be accepted?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "How do I update the PIN on my account?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "How do I request the PIN?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "I want a real card", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "I'm trying to verify my top-up card, but I can't find the code...?", "My card was stolen. What do I need to do?", "Show me how to change my pin?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "How do I get to the virtual cards?", "Help, I need to top up my account. Where do I send a check?", "Will any business take this card?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "Can I apply for one of your cards if I live in the EU?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "When will my card be delivered?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Do you charge a fee for topping up a card?", "I have a Visa and Mastercard, can I use these?", "Are there directions to get a new passcode if I forgot mine?", "I topped off my card is that something you will charge me for?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "How do I check my security settings to allow contactless pay?", "Help me verify my identify?", "Can I have a duplicate second card?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "When do i get charged a fee for using the card?", "What fees apply when using a card?", "Where can I find the card PIN?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "My PIN is not working, can you help?", "What ATMs take this card?", "What are the various currencies and cards that you offer support for?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Do you offer Visa or Mastercard?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I'd like more information about choosing a Visa or Mastercard.", "Can I get a Visa instead of a MasterCard?", "How do I top up?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "Do you guys accept mastercard or visa?", "I need to get a card, but I live in the US.", "And do you have virtual cards instead of physical ones?", "I can use this card at which ATMs?" ]
637
Is my card activated?
[ "Please help me with the activation of the new card.", "I want to activate my card, how do I do it?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "How do i activate my card", "How do I go about activating my new card?", "I tried activating my bill of fare and it didn't workplace", "The activation process for my card isn't working.", "What's the right way to activate my card?", "I need help activating my new card.", "How do I activate a card I received?", "How can i make my card active?", "Please assist me with activation.", "How can I switch on my new card?", "I cannot activate my card.", "I couldn't complete card activation.", "What are the steps that I need to take to activate a new card?" ]
[ "What is the limit to number of transactions I can do with a disposable card?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How do I obtain a second card?", "This card is accepted by what businesses?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "What retailers accept my card?", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "Is identity verification required for me to use my account?", "What do I do since the machine swallowed my card. I need one.", "My card payment has been declined, why?", "Is it possible to get another card?", "I need to renew a card that's about to expire", "I have my card here with me and someone has just made a withdrawal for 500. Please help!", "Do you know the reason why my card payment was declined?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "how much for topping up by card?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Shouldn't my new card be here by now?", "The ATM ate my card; how do I get a new one?", "How do I get refills to my card when I'm traveling?", "I know I'm getting a new card but would like know when I can expect to receive it.", "How can I go about ordering a virtual card?", "Which credit card top-ups do you accept?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "My child needs a card, how can I add them to the account I currently have?", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "I'm trying to verify my top-up card, but I can't find the code...?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Tell me what I should do after my card expires.", "My card was used without my permission, what do I do?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "So, my transfer is showing as pending, when will it actually go through?", "My card is expiring soon.", "Can someone in the US have a card?", "How much are you going to charge me if I top up my US card?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "what is the fee for topping up by card?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "What is the fee charged with this card payment?", "Is there a way I can get a Visa card?", "I would like to request a card.", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "How does my identity get verified?", "Will you reinstate my PIN?", "When do i activate auto top-up?", "Where do your cards get delivered to?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "Am I allowed to carry an additional card?", "Can I transfer money to my card via bank-transfer?", "Why are you keeping my money from me by declining my card? What is going on?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "how to i go about getting my virtual card", "Where in the app do I go to verify my identity?", "I'm interested in getting a card. How does one go about doing that?", "How do I check to see why my card payment was declined?", "I need to make a purchase online, where is my virtual card?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "can i get a card if I live in the usa?", "What is the way to go about getting a virtual card?", "How do I link an existing card?", "How do I order a virtual card?", "I want to top up by card", "I have a new card. How do i top it up?", "How long will this card payment stay pending?", "Is this card available to Americans?", "I have another card from the U.S. Will you be able to accept that one?", "Is it possible to link a new card?", "I would like to order a virtual card, where can I get one?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "Can I get a physical card for free, or is there a charge?", "When using my card I was charged a fee for doing so, why?", "Someone else used my card!", "Why has my card payment been cancelled?", "What do i do to get a physical card?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I'm panicking! I lost my card! Help!", "Could I get a MasterCard and Visa from you?", "How do I avoid getting charged a fee on my card?", "Can you issue both a Visa and a Mastercard to me?", "Do all ATMs take this card?", "What's the maximum amount I can top up my card with please?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "What do I do if I already had a card with you guys?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "why have i not got my new card?", "Can you tell my why my card payment has been reverted.", "Where are the virtual cards located?", "How do I get a physical card?", "Why is my virtual card is being declined?", "Do I have to pick a creditcard brand?", "Does it cost anyting to get my own card?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "Where do I find the virtual card?", "Can I add money to my card automatically during a trip?", "I think my card payment has been stopped", "Am I able to get a card in EU?", "Where would I order a virtual card?", "want a new card what are the fees", "My PIN is unlocked, what do I do?", "How long should my new card take to arrive?", "Is there a way to transfer funds directly from my card?", "I am having problems with my physical card.", "How can I transfer money using my credit card?", "How can I periodically check the delivery of the card you sent?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Can I use my card wherever I want?", "Can you show me how to verify the top-up card?", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "May I use my account now, even though the identity verification has not gone through yet?", "Why would my card payment not work?", "Why has my card payment not yet been applied to my account?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Need a new card, mine is expiring.", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "How long until the card arrives?", "I have a card payment that I don't recognize. What should I do?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "Is there an issue with my card payment as it has not gone through.", "my card payment has been declined, do you know why?" ]
383
I would like to activate my card.
[ "Where can I activate my card?", "I need help with activating my card", "What do I do to activate?", "What's the right way to activate my card?", "I need to actuate my card.", "How do I active this card?", "I would like to get help from someone with activating my card.", "Tell me how to go about activating my new card?", "How can my new card be activated?", "i cant seem to activate card", "What is the procedure for activating this card?", "Help me activate my new card.", "I just got a new card, and I want to know how to activate.", "Do you know the process how to activate my card?", "How do I get my card active?", "The activation process did not work, please help?" ]
[ "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "Is using my card free?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Topping up my card is not working because I believe the top up is pending", "How do I order a replacement for stolen card?", "My card doesn't work.", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "Reason for my card to decline", "Is there any place I cannot use my card?", "When I want to transfer money to my account, how can I do that?", "What do I do if an ATM ate my card?", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Where are the ATMs that accept this card?", "Why was my virtual card declined when attempting to setup automatic billing?", "Which ATM's am i able to change my PIN?", "Can anyone else top-up for me?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I'm locked out of my account as I can't remember my code, what do I do now?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "What are the top-up fees for my card?", "I have a top up card. Where is the verification code?", "What ATMs will accept this type of card?", "My card is stuck in the ATM, what can I do?", "What do I do if an ATM \"stole\" my card?", "Will any ATM's decline my card?", "How do I access the virtual card?", "What is the status of my card's delivery?", "Can I order a disposable virtual card?", "Can I get a few more physical cards?", "Are there a certain amount of transactions i can do with one disposable card?", "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "When I add money to my international card do you charge a fee to do so?", "Are there any limits to were my card is accepted?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "What is the first step that I should take after my card has been stolen?", "How do I link a card that I already have?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Would I have to pay anything if I need an additional card?", "I think my card is lost. What do I do?", "My transfer keeps failing and I just want to transfer the money can you please make it work?", "How do I check my security settings to allow contactless pay?", "I want a backup second card. Is this possible?", "How do I add a new card?", "How do I find out why my card won't work?", "Is it possible to get another card?", "How long is the wait for my card?", "How can I fund another account with my American Express?", "What do I do if my card gets broken?", "Will I be charged for topping up by card?", "Is there a way to verify a card top-up?", "My card's frozen, what can I do?", "Do you charge a fee for topping up a card?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "What is the best way to get my virtual card?", "Can you provide me a disposable virtual card?", "Can I have a card even if I am not living in the UK?", "To many charges on my card how do I go about fixing that?", "If my account is low in funds, can I set an auto top-up?", "Is there a way to get a virtual card?", "I'd like to make a SEPA transfer to my account, but will I be charged?", "Can I get both a Visa and a Mastercard from you?", "my card was not in the mail again can you advise?", "Is it possible to give a second card from my account to my daughter?", "Are there any charges for topping up a US-issued card?", "A Bank ATM did not give my card back. What do I do now?", "How can I check on the delivery status of my card?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I would like to get some extra cards?", "I would like to track a card sent to me, how do I do that?", "My card is almost going to expire.", "what is the fee for topping up by card?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "Is it possible to transfer money to my credit card?", "Where is the PIN for my card located?", "Can I get a card even though I live in the US", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!", "how do I get a disposable virtual card?", "Is there a fee to get an actual card?", "Will I get charged for topping up with an international card?", "What are your policies for card transfers?", "Can I use my card anywhere I want?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Am I able to change my PIN at certain cash machines?", "Where do I pay with my debit or credit card?", "Is payment required to get a card of my own?", "I want to use a European bank card for a top up. Must I pay?", "Is it possible to get a physical card?", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Are there only certain ATM machines where I can use this card?", "I cannot locate the verification code for my top-up card. Please help me.", "How do I know when my new card is going to arrive?", "Can I choose from either Visa or Mastercard?", "Are physical card available?", "I want to cancel a transfer right away! Can you help?", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How do I find my card PIN?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "What card or currency can I use to pay?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "My card doesn't seem to work.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Will I be able to use my card anywhere?", "Is it possible to get a Visa and Mastercard from you?", "My card no longer works.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I want one of the virtual cards!", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "How do I receive more physical cards", "What do I do with my card PIN?" ]
56
Can I call to get my card activated?
[ "I tried activation my card and it didn't employment", "I would like to activate my card.", "My card activation attempt failed.", "I need help with activating my card", "How do I activate my card so I can start using it?", "How can I start using my card?", "how long should i wait ti activate my card", "how to activate card?", "what do i need to have with me to activate card", "What's the right way to activate my card?", "I tried activating my card and it didn't work", "Tell me what I need to do to activate my card.", "Can I activate my card with the app?", "Show me how to activate my card", "How long does it take to activate the card, as it does not look like its working?", "How do I activate my card, so that I can start using it?" ]
[ "I'm worried my card might be lost in the mail? How long does it usually take to arrive?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "Can you tell me where to go to get a disposable virtual card?", "Can I top up?", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "How long will it be to get this new card?", "What services can I use to top up?", "How do I receive a disposable virtual card?", "Reason for my card to decline", "Can I get a card even if I live outside the UK?", "How do I get extra physical cards?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "Can I get a card in the EU?", "Can I change my pin number at a cash machine?", "Will you accept my other card?", "Would I be able to get another card for my account, so I could give one to my daughter?", "Is there any limit to the amount I can add to a card at a time?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "How can I get a virtual card for a one-time transaction?", "Help me get the virtual card working.", "About this card PIN?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "who do I talk to, to cancel a transfer?", "I think my card is broke?", "How do I top up with Apple Pay?", "Do I receive the physical card for free", "Do I have to pay extra if I use an international card to top up my account?", "Is it possible to get one the your cards in the EU?", "Is there a specific type you need for identity verification?", "Will I have to wait much longer for my new card to arrive?", "I would like a card please.", "How long should I expect for the card to arrive?", "I need to top up, can I use google pay?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "What can I do if my card still hasn't arrived after 2 weeks?", "Can I use a credit card from the US to top up?", "When would my card be charged an extra fee for a transaction?", "When do i activate auto top-up?", "Help, I need to top up my account. Where do I send a check?", "My card is almost going to expire.", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "How much for an actual card?", "found card, how to put it back in app", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "How much can I expect to pay to top up a US card?", "I have received my American express in apple play, looks like top up has an issue, please help?", "My card appears to be broken how can I fix it?", "Can I get a card that works in other countries like Africa and Indonesia?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "how do i add money from my amex card to top up", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "My card's expiring, what happens now?", "what do I need to do if the ATM kept my card?", "what is the charges for new card?", "Someone might be using my card that is not me.", "I've received my card so now I need to know how to sync it to the app.", "Could you assist me in finding my lost card?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "how do I link an old card?", "I want to add money to my card, what payments do you accept?", "Is my credit card supported for top-ups?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Can I add money to my card automatically during a trip?", "I just got my new card and tried using it and it was declined?", "May I have a second card?", "Can I get a card although I'm not in the UK", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "how should i add money to my card", "Does the card you sent have a way to track to it?", "How can I order virtual cards?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Is my card payment reverted?", "How do I transfer money using a credit card?", "Do you have info about the card on delivery?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Tell me how I can verify a card top-up.", "Where can I use a disposable card?", "Where do I pay with my debit or credit card?", "Where can I find my card PIN?", "Can I purchase extra non-virtual cards?", "How long will it take my card to get here?", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Where do I verify my identity?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "What businesses accept this card?", "What businesses accept this card?", "How do I get extra cards?", "Can I get one of your cards in the EU", "How do I select a Mastercard instead of a Visa?", "Is it possible to get a card when i'm not in the UK?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Is this card available to United States Residents?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Do I need to verify my identity?", "lost card found, want to put it back in app", "Are cards delivered to my location?", "Where can I update my pin number?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "I found my lost card. Am I still able to use it?", "I need to order a new card as my other one was stolen.", "Do I have to pay for a second card?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "What is the price for an additional card?", "What is the daily limit on my card?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Will I be charged a fee to top up using a debit or credit card?", "At what ATM can I change my PIN?", "Is it possible to get a card if I'm not in the UK?", "I'd like more info on getting a virtual card.", "What cards and currencies can I use to top up my account?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "what is the fee for topping up by card?", "What are the steps needed to top up with Apple Pay?", "When will I have access to my pin number?" ]
637
How can I activate my new card? I didn't recieve any information with it about how to do so.
[ "How do I activate a card I received?", "What do I need to do to activate my new card?", "What do I need to do to activate my card?", "Can you help me activate my card", "Explain the activation method for this card", "I tried activating my bill of fare and it didn't workplace", "I got my new card. How do I activate it?", "Where can I activate my card?", "Can I get some help to get me card activated?", "I need assistance activating my card?", "What is the process for activating my new card?", "Just received my replacement card, what steps do i need to take to activate it?", "I want to start using my card.", "how long should i wait ti activate my card", "How can I start using my card?", "My new card just arrived, how can I activate it?" ]
[ "Okay, I found my card, can I put it back in the app?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "What should I do if I want to get another card for someone in my family?", "Why is my disposable card not working?", "When my card expires what is the cost of a replacement and how fast?", "There is a direct debit payment that I did not make.", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "What's wrong with my ID? I can't verify it.", "I haven't received my card and am worried it is lost.", "How do I find the code needed in order to verify my top-up card?", "I tried transferring to an account but it won't let me.", "how do i add money from my amex card to top up", "I can't remember my passcode.", "When do I get my PIN?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "A random charge got added to my card", "top up for my american express card is not working", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "How does my identity get verified?", "How do I enable contactless pay?", "I found my card, am I able to put it back into the app?", "I don't think I made this payment that is showing up", "For some reason I am unable to preform a transfer to a beneficiary.", "Does topping up my card have a fee?", "Where can I get a virtual card?", "What's the earliest time to receive my card?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "If I order a card when does it arrive?", "Help, I don't see my money i just added.", "My card's expiring a month from now, should I place an order for the new card?", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "Help! I lost my card!", "Where is the tracking number for the card?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "How do I freeze my card using the app?", "Is it possible for me to get a virtual card?", "Why isn't the transfer on my account showing up?", "How do I report fraud on my card?", "Will I get Visa or MasterCard?", "Unable to use my American Express with Apple Pay to top up my account", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "my card was refused, why?", "How do I transfer money into my account?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "Where is my new card? I have been waiting a week!", "Is there a fee for extra cards?", "Where do I verify my identity?", "What's the process for topping up by card?", "How come my card payment has been declined?", "I want to link to my card card with you, how?", "I'm not sure why my card payment was cancelled, can you find out why?", "How much is it to buy another card? I was hoping to buy another one.", "What is the payment in my account that I did not do?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "Why is my top up for my new account not instant", "I don't see a money transfer yet", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "My wallet isn't showing my top-up, did I do something wrong?", "can you express my card to me?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "My card doesn't accept any transaction at all. What's wrong??", "My transfer hasn't arrived", "I used my card to top up, but now I don't see the money in my account.", "why wont my american express work to add money", "How can I go about getting a disposable virtual card?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "How come I can't seem to verify my id?", "I can't remember my password.", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?", "Where can I sign up for a virtual card?", "I don't remember my password", "The card is non-functional.", "My disposable virtual card is not working", "I do not have the information to verify my identify.", "I have never been charged a card payment fee before. Why did this change?", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "My card is just not working at this time.", "A transfer is pending.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "How can I transfer money to my account?", "I see cash in my app but I did not get it.", "I do not recongize a payment in my account.", "Will I get a Visa card or Mastercard?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Someone might be using my card. What should I do?", "If I have a physical card can I link it?", "I ordered a card but it has not arrived. Help please!", "I checked the app and there is a payment that I don't recognize.", "How do I use the disposable cards?", "Hi, I have an apple watch. How do I use it to top up my card?", "Since my card is about to expire, I need a new one.", "I don't know my password", "How do I report my card lost or stolen?", "I have just read my statement and there is a payment I don't recognise.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "where in the app can i find out about my new pin", "Can I change my card PIN?", "I have a pending payment on my card. Why?", "Can i get a single use virtual card", "I was getting cash and can't get my card back.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "My card wasn't working in a shop", "Is it normal to have to wait over a week for my new card?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "Can I choose my card scheme?", "Why is there a payment I didn't do?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "When do i get charged a fee for using the card?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "How long until my card is delivered?" ]
597
How do I activate my new card I just got?
[ "I can't activate my card?", "How long will it take to activate my new card?", "I need assistance activating my card?", "Explain the activation method for this card", "How do I active this card?", "What are the steps to activating a new card?", "What identification is required to activate my card?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "Could you please tell me how to activate my new card?", "How do I go about activating my new card?", "What is the process to activate a card", "Can someone assist me with activating my card?", "I have my card now how do I activate it?", "How do i activate my card", "I just received my card and I'd like to activate it.", "How do I activate my new card" ]
[ "how do i change name?", "Can I pay online with my card?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Do you give out Visa or Mastercards?", "I would like to track a card sent to me, how do I do that?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "How can I get a real-life card of my own?", "What do I need to do to change my PIN?", "Is it normal to get charged extra when i use my card?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "What do you do to transfer money to my account?", "How much does it cost for additional cards?", "How will I know my pin number?", "My card is almost going to expire.", "How long does it take for a card to arrive?", "What steps do I have to take to change my PIN?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Can I unblock my card using the app?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "I live in the US but want to get a card", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "My new card has not been delivered to my home yet. What is going on?", "Are there only certain ATM machines where I can use this card?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "has my card payment been reverted?", "Can I use this card at any ATM?", "I'd like to order another card", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Is this where I order a virtual card?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I don't know if I made this payment on my card.", "How do I report a stolen card?", "Can I have a second card issued to another family member?", "Verify top-up card help?", "What is the charge for topping up a card?", "Are there any charges for topping up a US-issued card?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "In what way can I use the disposable cards?", "How can I reset my darned PIN number?", "I want to reactivate my card, I thought I had lost it but I found it.", "I would like to order a virtual card, where can I get one?", "Where can I get a new passcode?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Do I have a choice for a Mastercard?", "Top up my card please, which y'all support?", "Is there a cash withdrawal fee? Because I just got charged?", "I need more than one disposable card", "How do I top up with Apple Pay?", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Which ATM's will accept my card?", "If my card payment is cancelled, what should I do?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "What are the ATMs that will accept this card?", "What should I do if I think someone is using my card.", "What was the extra charge for using my card?", "What is the charge for paying with my card?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "There is a duplicate payment on my card. Why?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Please tell me how disposable virtual cards work?", "Where are the ATMs that accept this card?", "What do I need to do to verify my identity?", "How do I change the PIN?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Will my pin number be sent with my card?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Is Visa or Mastercard available?", "My card is lost! What can I do?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "I can't find my card! Can you help?", "How do I go about changing my PIN?", "My card wont work at an ATM", "I just tried to top-up and now I'm getting an additional verification message, why?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "Where can i find the virtual card?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "My card payment doesn't work.", "How can I fix my card, it got declined twice.", "Where would I order a virtual card?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "want to get a new card in china", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "I need help getting the virtual card to work.", "can i order cards on the app", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "How to change my address.", "I have a duplicate payment on my card.", "How do I go about transferring money into my bank account?", "How to verify my identity", "What can you tell me about the card PIN?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "What are ways to test why my card might not be working?", "How do I use my card if I lost my phone?", "I lost track of my card", "Can I use my card wherever I want?", "Can my card be used everywhere?", "What cash stations take this card?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "What are the limits to where my card will be accepted?", "Is there a reason my new card hasn't arrived yet?", "Why was my new card declined?", "I'd like to order an additional card", "How can I revert a transaction from this morning?", "Can I change my pin at ATMs? If so, what ones?", "What are the steps needed to top up with Apple Pay?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "How do I go about verifying my identity?", "How do I add cash to my account?", "Where is the tracking number for the card?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "How can it be that my Card is not functioning anymore?", "How can I verify my identity?", "Is there a way to obtain a virtual card?" ]
599
will you be able to activate my card
[ "With my new card, how may I activate it?", "Can I have my card activated?", "How do I go about activating my new card?", "Where can I activate my card?", "I need to activate my card.", "What steps do I have to go through in order to activate my new card?", "How can I activate my card>", "Hi, would you please activate my card?", "I tried activating my card and it didn't work", "How can I activate the new card i got?", "I would like to activate my card.", "Would like to use my card and need to activate it first. Can you help me do this?", "I was unable to activate my card.", "What are the steps to activating a new card?", "Would you be so kind as to activate my card? Thanks", "I need assistance with activating my new card." ]
[ "Can you tell me how long it takes for a new card to come?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I live in the UK. Can I get a card?", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "How do I add a new card?", "I need a physical card.", "Can I use my American Express stored in Apple Pay to top up?", "Do I have to pay extra if I use an international card to top up my account?", "When will I have access to my pin number?", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "How can get a Visa card?", "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "How can I get my card out of the damn ATM?", "can usa residents get a card?", "What do I do if the ATM took my card?", "Where do I order a disposable virtual card?", "How will I receive my PIN?", "How many active transactions can I make with a disposable card?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "is it free to add money to my card", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "Can I pay online with my card?", "What's the process to receive a second card?", "Will I be charged any fees if I want to add money with an international card?", "Any chance of getting the card outside the UK?", "Where do I link the new card?", "I need my card as quick as possible", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "What do i do to get a physical card?", "i live in the US can i still get a card?", "My card appears to be broken how can I fix it?", "What is the fee for topping up a US card?", "Am I able to do a SWIFT transfer with you?", "Can you tell me more info about virtual disposable cards?", "What can I do with a disposable virtual card?", "Where are the ATMs that accept this card?", "Can both a Visa and Mastercard be received from you?", "What should I do if I want to get another card for someone in my family?", "How do I link an existing card?", "Tell me how I can verify a card top-up.", "I need a new card, my current card is nearly expired.", "How can I transfer money using my credit card?", "Can you tell me more about limits to disposable virtual cards?", "I'm not in the UK, can I get a card?", "Can I use my card in Austria?", "Oh no! I lost my card! Help!", "I have a new card. How do i top it up?", "can you tell me what cards and currencies you take?", "Help my verify my id.", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Show me how to link the new card,", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "How can I go about ordering a virtual card?", "Can I track the card you sent to me?", "Will I have to wait much longer for my new card to arrive?", "Can I get support?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "I blocked my card by mistake, how do I unblock it?", "How long will it take my card to get here?", "What is the way to go about getting a virtual card?", "What can I do about a direct debit transaction on my card that I didn't make?", "The expiration date of my card is approaching .", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "What do I do if my card is stolen?", "let me know how many disposable cards I can have?", "Why can't I use my American Express with Apple Pay to top up my account?", "I need my virtual card", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "How can I create another card linked to this account?", "Is it possible to get a real card?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Is there a fee for topping off a US card?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "do i need to wait to get my card before getting a pin", "I would like to order a virtual card, where can I get one?", "Why won't my card show up on the app?", "Help! I lost my card!", "Are virtual cards available to get?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "Can you tell me what cards and currencies you support?", "What do I do now my credit card has been swallowed by the ATM?", "I want to request a physical card", "I lost my phone. Can I use my card without the app?", "What do I do since the machine swallowed my card. I need one.", "Where is the PIN for my card located?", "I have my card here with me and someone has just made a withdrawal for 500. Please help!", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Will I get extra charges?", "What happens if my card is stuck in the ATM?", "Can I top up for free using a European card?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "I need a Visa card", "How do I obtain a disposable virtual card?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "What is the expected delivery date of my card?", "Do you have a list of businesses that accept this card?", "Can I purchase extra non-virtual cards?", "Where do I find my card PIN?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "What is the pending payment on my card about?", "How do I find my card PIN?", "What happens if I use my account and my identity verification hasn't finished?", "How many cards can I have?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "do i need to wait for my card before i get pin", "can i add funds with a card from the united states", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "When will you be taking orders for disposable virtual cards?", "What do I have to do to get the virtual card to work?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Contactless payments need to be enabled for my card." ]
637
Can I get some help to get me card activated?
[ "How can my new card be renewed?", "Where do I activate my card?", "I was unable to activate my card.", "How do I activate my new card I just got?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "I just got my card and want to use it, how do I activate my card?", "Show me how to activate my card", "What is the process for activating my new card?", "can you assist me in activating my card?", "My card is not able to be activated how do I get it to work?", "What is the process for activating my card and using it?", "What is the process to activate a card", "I would like to activate my card to use now, can you help me?", "Would like to use my card and need to activate it first. Can you help me do this?", "I want to activate the card.", "How do I activate my new card" ]
[ "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "What if I need multiple disposable cards?", "I need some spare physical cards.", "I have a disposable virtual card here, so would you tell me what to do with it?", "My card won't physically work.", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "Where can I locate my card PIN?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What is my identification used for?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "Where do I find PIN for my card?", "If i'm not in the UK, can I still get a card?", "Why is my identity verification process not working?", "What do I do if someone used my card without my permission?", "How do I obtain a disposable virtual card?", "What do I owe for a new card?", "Someone else may be using my card. There are transactions I don't recognize.", "If I order a card when does it arrive?", "Send me my card now! ASAP", "Is it possible to purchase more physical cards with my account?", "How does my identity get verified?", "How do I locate my PIN now that I have my card?", "How can I check for an unsupported merchant for my transfer request?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "Is there a fee for extra cards?", "How do I get a card in the EU?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "Can I use my American Express card to add money into my account?", "Can I have a tangible form of my virtual card.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "What do I do if an ATM \"stole\" my card?", "I am interested in giving a second card to my daughter, how can I make this happen?", "How do I know if i need a disposable card?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Is there a way to order a virtual card on the website?", "How can I get a virtual card for a one-time transaction?", "Can I use my card to withdraw from my account?", "My card is broke, what do I do?", "Am I able to order a new card and have it sent to me in China?", "Do I need to verify my identity?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "I want to top up my account. What payment methods are supported?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "I want to add money to my international card, so are there any fees charged to do this?", "When can I order a disposable virtual card?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Who can top up my accounts?", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "What options do I have in regards to payment?", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "Topping up my card is not working because I believe the top up is pending", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "If my card is trapped in the ATM, what do I do?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "How do I receive my physical card", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Where do I order a disposable virtual card?", "Can I use my card for online payments?", "My card won't work right now.", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "Are physical card available?", "I want to get few more physical cards", "Help me unblock my PIN.", "What is the process to link the new card?", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "My card payment doesn't work.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "with what can I verify my identity?", "Is it possible for me to track the card is was mailed to me?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "What kind of cards are supported? What currency?", "Please explain to me the process of getting a virtual card.", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "card is being used by someone else", "If my account is low in funds, can I set an auto top-up?", "I'm trying to verify my top-up card, but I can't find the code...?", "what cards can i use to add money to my account", "Can I get more cards just incase?", "I would like to have a Mastercard.", "What do I do when my card expires?", "My daughter would like a card as well, how can we make this happen?", "I just got my card. It's not linked yet--how do I do that?", "Can someone assist me with the details explaining which fiat currencies that you support?", "Can you please explain disposable virtual cards for me?", "Where do I order a virtual card from?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "Can I verify my identity?", "Send me a physical card", "I think my card is broken", "If I have a physical card can I link it?", "I have a card payment that I don't recognize. What should I do?", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "Where can I use my Mastercard?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Why was my payment declined? I keep trying my card but it's not working.", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "What countries will my card be supported in?", "Let me know the steps for the identity checks", "What should I do if I think my card was stolen?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Where is my card PIN?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "I am not in the UK can i get a card?", "Can another family member hold a card for this account in addition to mine?", "I have transactions that I don't recognize - I think someone is using my card.", "My card was confiscated by an ATM. How do I get my card back?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I would like to receive instructions showing the verification process for top up cards..", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer." ]
637
I want to activate my new card.
[ "What are the steps that I need to take to activate a new card?", "What steps do I have to take to activate my card?", "How can I start using my card?", "What is needed to activate my card?", "Can I use my new card?", "Please help me with the activation of the new card.", "Help me activate my card.", "How can I activate my card so I can start using it?", "I need to activate my card, how is that done?", "I need assistance with activating my new card.", "What steps do I have to go through in order to activate my new card?", "What do I need to do in order to use my card I just got?", "What are the steps to activate the card, as it does not seem to work?", "Just received my replacement card, what steps do i need to take to activate it?", "How do I activate a card I received?", "My card needs to be activated." ]
[ "Is there any way for you to find my card?", "I live in the US but want to get a card", "I just activated auto top-up, but it is not letting me enable it. Why not?", "What ATMs use this card?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Where is the tracking number for the card you sent me?", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Do you know which businesses will accept my card?", "Can I get a card even though I live in the US", "Am I able to get a card in EU?", "Are there any limits on where I can use my card?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "Help! I made a transfer in error and need to cancel it before it's complete!", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "To many charges on my card how do I go about fixing that?", "How can I get my card out of the ATM?", "Can I have more physical cards?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "How long is the wait for my card?", "Can I electronically transfer funds into my account from my American Express?", "How do I retrieve a trapped card from a ATM?", "What do I do if it says my card payment has been cancelled?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "How do I find my new pin?", "An extra fee has been added to my card payment is this correct?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "How can I check on the delivery status of my card?", "I need a new Pin how do I go about that?", "Which ATMs accept this placard ?", "What is the expected delivery date for my card?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "How do I top up with Apple Pay?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "What is the maximum number of transactions I can make with one card?", "Can I get the Mastercard?", "Can I use my card to withdraw from my account?", "How can I use my American Express to add money into my account?", "I want to find out what happened to my new card?", "Where can I find the verification code for the top up card?", "What should I do if I think someone is using my card without my permission?", "I'm trying to activate the auto-top up function. Where is it?", "Can I get spare cards?", "Can I top up for free using a European card?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "What should I do once my card expires?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "Can I get both a Visa and a Mastercard from you?", "Where do I pay with my debit or credit card?", "Where can I find a virtual card?", "Can I have a third card?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "how should i add money to my card", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Can I make sure my card is delivered on a specific day?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Are there limits as to where my card will be accepted?", "Can I reactivate my PIN?", "If I have more than one disposable card, can I make five payments on each of them?", "My virtual card isn't working. What do I do?", "Can I get a card in person?", "I just replaced my phone so do I have to make a new account?", "Where are the ATMs that accept this card?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "What cash machines will let me change my PIN?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "Can I get a card although I'm not in the UK", "What should I do if I lost my card?", "Can I make multiple online transactions with my virtual card?", "If i'm not in the UK, can I still get a card?", "Am I allowed to carry an additional card?", "Is there a trick to get the disposable virtual card to work?", "How do I re-order a damaged card?", "I already have a card and want to link it", "I cannot locate the verification code for my top-up card. Please help me.", "Is this card available to Americans?", "How can I transfer money using my credit card?", "I've lost my card. What can I do about that?", "How do I report my card lost or stolen?", "Can I choose from either Visa or Mastercard?", "Will I be able to use my card anywhere?", "I need to transfer some money, can I use my credit card?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I'm in China and need a new card. Please help.", "Is there a cash withdrawal fee? Because I just got charged?", "Is there any reason why my card didn't work when I tried to top up?", "What US credit cards do you accept?", "I can't pull my card out of the ATM. Help me.", "Would I have to pay anything if I need an additional card?", "Where in the app do I go to verify my identity?", "How do I find out why my card won't work?", "At what ATM can I change my PIN?", "How to order a virtual card", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!", "If I can, I would like to get both Mastercard and Visa from you.", "Is it possible to get a physical card?", "How can you assist me on topping up on bank transfers to my account?", "Please check payments on my card. There is a duplicate and I only bought it once.", "Will you accept my credit card?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I can't find my card! What should I do?", "Can I tell what business will take this card?", "My daughter need a card from this account. Is that possible?", "I hope to get a Visa card", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "How do I use a disposable virtual card?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "I haven't received my virtual card yet, do yo know why?", "If my card payment is cancelled, what should I do?", "I want one of the virtual cards!", "What do I do if an ATM \"stole\" my card?", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Why have I not gotten my new card?", "Is it possible to get a card when i'm not in the UK?", "Will I be charged for topping up by card?", "Will this card work at any ATM?" ]
56
What would II do if I wanted to activate my new card
[ "Who do I call to activate my new card?", "How do I activate my new card", "I need help with activating my card", "can you assist me in activating my card?", "What's the right way to activate my card?", "Hi, would you please activate my card?", "I just got my new card, how do I activate it?", "I want to use my card. How do I activate it?", "I need assistance with activating my new card.", "With my new card, how may I activate it?", "Can you activate my card pls", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "How do I turn on my new card?", "I am planning activating my card was it possible?", "What are the steps to activating a new card?", "I have my card now how do I activate it?" ]
[ "I had a problem with my card payment, can you help?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "How much is it to buy another card? I was hoping to buy another one.", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "What's the deal? My card was just denied for top up. Why is it not going through?", "Who do I talk to about the ATM swallowing my card?", "What kind of cash machines would allow me to change my PIN?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "I think my card is broken", "how do I get a disposable virtual card?", "My card was confiscated by an ATM. How do I get my card back?", "My ATM card isn't working for a withdrawl", "Can I get a few more physical cards?", "My card is lost! What can I do?", "How do I deal with a stolen card?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "If I order a card when does it arrive?", "Can I have more than one disposable card?", "What can I do to track the card you sent me?", "What does a disposable virtual card do?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "What services can I use to top up?", "What is the process to create a disposable virtual card?", "I had a decline on my card. Why?", "Can I get a card outside the UK?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "The card can be used at which ATMs?", "My card hasn't arrived yet. What do I do?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "I've received my card so now I need to know how to sync it to the app.", "Can you tell me where I can order a virtual card?", "How to activate Google Pay for top up?", "Help me verify my identity.", "Can I use my card in Austria?", "I am traveling to Germany, Will I be able to use my card there?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "How can I get a second card for my daughter?", "How can I go about getting a disposable virtual card?", "Is there a specific type you need for identity verification?", "Please tell me how to get a physical card.", "When will my card be delivered?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "Which credit card top-ups do you accept?", "Can I auto-top up? How do I do it?", "Will I be able to get both a visa and a mastercard?", "Is this where I order a virtual card?", "What is the charge for topping up a card?", "How does my identity get verified?", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "I got a message that I need to verify my identity; what do I do?", "Where do I find our how to get a physical card?", "I'd like to have extra cards. Will I have to pay for that?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "Do i have to wait to get the pin or can i set up a pin", "How do I modify my details?", "When will my transfer process?", "How do I change my PIN?", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "Are there any limits if I use these virtual cards?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Is there a charge for topping up by card?", "Where can i find the virtual card?", "Do i have to top-up with my credit card before I can transfer?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "How long is the wait for my card?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "If my card is trapped in the ATM, what do I do?", "What should I do if the atm eats my card?", "How long should I wait for the card to arrive?", "I would like a card please.", "Could I get a MasterCard and Visa from you?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "How do I get refills to my card when I'm traveling?", "Where can I pay with my card?", "Can you tell me whats going on with my card it seems to be not working?", "Is it possible to have both a Visa and a Mastercard from you?", "Is it okay to use a bank card to top up", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Do you only use Visa or do you have Mastercard too?", "What businesses accept this card?", "What businesses accept this card?", "What's the reason my new card hasn't come?", "Tell me how to setup a new PIN.", "What US credit cards do you accept?", "Can I apply for one of your cards if I live in the EU?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Can you tell me what I need to do to have my pin changed?", "I need to update my personal details", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "virtual card is not working for me", "I live in the US but want to get a card", "Is there a way to link cards if I have one of yours?", "How do I use my card if I lost my phone?", "How can you assist on verifying my identity?", "Contactless payments need to be enabled for my card.", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Can I change my PIN?", "What is the first step I need to make for being able to access my account?", "Is it possible to obtain both a Visa and a Mastercard from you?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "Do you charge a fee for topping up a card?", "When I want to transfer money to my account, how can I do that?", "Can I give a second card for this account to my daughter?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Please help me get a Visa card.", "For what reason must I authenticate the top up?", "Can I get a card in the EU?", "Is my card payment reverted?", "Are there a certain amount of transactions i can do with one disposable card?", "Help! I can't find my card.", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "What are your policies for card transfers?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "My physical card is not working" ]
506
What needs to be done to activate and use a card?
[ "I just got this card & I don't know how to activate it.", "I couldn't complete card activation.", "I want to start using my card, how do I activate it?", "How can I activate my card>", "Could you please tell me how to activate my new card?", "When will my card be activated?", "What do I need for activation of my card?", "How do i activate my card", "will you be able to activate my card", "Tell me how to go about activating my new card?", "I tried activating my plug-in and it didn't piece of work", "What is the proper way to activate a card?", "I would like to get help from someone with activating my card.", "Do I need a photo ID to activate a my new card?", "Tell me what I need to do to activate my card.", "What are the steps to activating a new card?" ]
[ "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "top up with credit card", "Is it possible to top up with cash? If so how do I do it?", "What documents are required for proof of identity?", "What can I do with a disposable virtual card?", "When will my card come? I need it as soon as possible!", "Can I use app to unblock my card?", "Why would my card payment not work?", "Please tell me how to verify my top up card.", "I heard you have virtual cards. How do I get one?", "Will you charge for a physical card?", "My card wants to be topped what do you guys support?", "Where do I order additional cards?", "When will the transaction be done?", "Do you guys accept mastercard or visa?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "What proof of identification is needed?", "Why is there a fee for using my card?", "My card won't physically work.", "Can you tell me what I need for identity validation?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Do I need to speak to a representative to change my pin?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "How do I top-up using cash?", "When is a payment I made with my card going to clear>", "What do I do if an ATM \"stole\" my card?", "i need a virtual card", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Can this card be used at all ATMs?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Will I be charged for topping up by card?", "I got a new card and can't find where to link it.", "My card's expiring a month from now, should I place an order for the new card?", "What can you use the disposable cards for?", "What can I do about a direct debit transaction on my card that I didn't make?", "Is my card valid everywhere?", "If I were to use a European bank card for a top up, will I incur a charge?", "Help me to set up contactless payments.", "Can I pick between Visa and Mastercard?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "Where do I go to fill out the identity form?", "How do I link to my credit card with you?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Where would I order a virtual card?", "Will I be charged a fee for topping up using a European card?", "For the identity check, what kind of documents do I need to have?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "What documents do I need to get together to verify my identity?", "Why does my top up say still pending when I used my card to do it.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Need a new card, mine is expiring.", "How do I get Top Up to work in Apple Pay?", "Are there restrictions for my disposable card since it does not seem to be working?", "What is the top-up limit on my cards?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "Is it possible for a person who lives in the US to get a card?", "Where do I get a disposable virtual card?", "Money transfer help? How long?", "How can I fix my card, it got declined twice.", "Is there a way I can get my ATM card back from the machine?", "Why am I being a charged for using my card?", "How do I request the PIN?", "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "Is there a list of ATMs that take this card?", "How can I fix a problem where my virtual card is rejected?", "How to I transfer my funds into my account?", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "Where can i top my card for free?", "What is the need to verify my identity?", "If I ordered my new card last week, how much longer should I wait to receive it?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "I found my card in my jacket this morning, so can I reactivate it?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Do I get to choose between Visa and Mastercard?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "Can I use my American Express card with Apple Pay?", "How can I set a new pin.", "How can I transfer money into my account?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "How do I top up with Apple Pay?", "What do you need to verify my identity?", "Is there any way to see my card in the app?", "This card is accepted by what businesses?", "If i want to change my pin number can I directly from an ATM?", "Do I need to verify my identity?", "I need to transfer money into my account, how do I go about doing this?", "Will I be sent a new card before mine expires?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Can you help me retrieve my card?", "Does it cost to exchange currencies with this card?", "I need a second card, can I have more than one?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Who can request disposable cards?", "I found my old card. Can I link it back into the app?", "What payment methods are used to top up?", "How long will it take my card to get here?", "What documents do I need to validate my identity?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Will I receive a new card when mine expires?", "How do I select a Mastercard instead of a Visa?", "Can you assist me in acquiring a virtual card?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "What is needed to prove my identity?", "Will there be a fee to receive a physical card?", "Are there limits to businesses that will accept this card?", "What is the verification process used for?", "What am I going to need in order to verify my identity?", "I need a new card before it expires.", "I want to change my PIN - do I need to be in a bank?", "what countries can i use my card in", "Can I verify my top-up card?", "Can I re-link a lost card with the app?", "My card isn't working anymore.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "How many times can I use a virtual card?", "For my account, how do I transfer money in?", "What will I be charged for a physical card?", "Can you tell me whats going on with my card it seems to be not working?" ]
235
Can I activate my card?
[ "How do I turn on my new card?", "Would like to use my card and need to activate it first. Can you help me do this?", "My card needs to be activated.", "How can I activate my card>", "how to activate card?", "How do I activate my new card", "How do I use my new card?", "how long should i wait ti activate my card", "How do i activate my card", "can you assist me in activating my card?", "What are the steps that I need to take to activate a new card?", "Where do I go to activate my card?", "How can I activate my new card?", "What do I need to do for the card activation?", "I need to activate my card.", "I am planning activating my card was it possible?" ]
[ "How long will it be to get this new card?", "Oh no! I lost my card! Help!", "Is it possible to get both Visa and Mastercard from you?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "Today I used my card at a restaurant and it was declined. Why?", "How many times can I use my disposable card?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Can you let me know if Visa is among the card scheme assignments?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "How do I make more than one disposable card in a day?", "Send me my card now! ASAP", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Will you guys do Visa or Mastercard?", "Can I get more cards just incase?", "What do I do since the machine swallowed my card. I need one.", "Why am I being a charged for using my card?", "Do you give out Visa or Mastercards?", "Which ATM's am i able to change my PIN?", "How do I receive a disposable virtual card?", "Can I create a disposable virtual card?", "Can you tell me why I haven't received my new card?", "how much does it cost to add money to my card", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "What is the charge for topping up a card?", "What can I do if my card still hasn't arrived after 2 weeks?", "My card was used without my permission, what do I do?", "My card wont work at an ATM", "I use this card all the time so why did it get declined at the store today?", "What number of transactions can i do with one disposable card?", "Should I order a new card before I freeze my original one?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "My top up card needs verification and I don't know how to do it", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Can I use American express with apple pay? Why does it make my top up not work?", "Will you accept my other card from the U.S.?", "Help me find my card pin!", "My card is broke, what do I do?", "how much for topping up by card?", "I just moved to the US how do I get a card?", "How do I fix a broken card?", "How do I verify my ID?", "How much are you going to charge me if I top up my US card?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "Do cash machines let me change my pin?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "What credit cards are supported?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "Help. I have a stolen card!", "Help me get the virtual card working.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "At what ATM can I change my PIN?", "How do I order a disposable virtual card?", "has my card payment been reverted?", "Do you send more than one card?", "Will my pin number be sent with my card?", "Do you charge for physical cards", "I want to add money to my international card, so are there any fees charged to do this?", "Can I track the card that was just sent to me?", "How do I request a disposable virtual card?", "Is there a reason why my virtual card won't work?", "Please can i get a disposable virtual card as well?", "Is there a charge for a physical card?", "Is it possible to give a second card from my account to my daughter?", "I think my card is broke?", "Where is the card PIN located?", "Is payment required to get a card of my own?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "What is the maximum number of transactions that I can put on a disposable card?", "The ATM ate my card; how do I get a new one?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Is it possible for me to track the card is was mailed to me?", "At what cash machines can I change my PIN?", "Is it okay to use a bank card to top up", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "can i add funds with a card from the united states", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "How do I use disposable cards?", "Can I get a Visa instead of a MasterCard?", "Can i get a single use virtual card", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "Would I be able to get another card for my account, so I could give one to my daughter?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I want to get a Visa card", "My daughter need a card from this account. Is that possible?", "Is there a trick to get the disposable virtual card to work?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Can I have a duplicate second card?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Is it possible to track the card you sent me?", "What is the charge for paying with my card?", "My bag got stolen with all my cards. Can you please cancel my card and send a new one?", "What's the phone number to freeze a card?", "I have lost my card! What is my next step?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "Can I have a second card issued to another family member?", "Will I be charged if I add more cards to the account?", "If i want to change my pin number can I directly from an ATM?", "Can I get both a Visa and a Mastercard from you?", "Is there anyway, I can get a disposable virtual card?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "What is the reason for my card payment to be reverted?", "Is it possible to receive a Visa and a MasterCard?", "I would like to purchase another card.", "Can I use my card in Austria?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "how to get virtual card", "Will I be charged a fee for topping up using a European card?", "What is this extra fee that I got when I used my card to pay?", "How do I freeze my bank card, as there has been a strange withdrawal?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Can you tell me if there are limits to disposable virtual cards?", "I would like to have a physical card to carry around and use. How can I get one?", "Is my credit card supported for top-ups?", "Give me my card, I need it now!", "My card won't physically work.", "Will you charge me for topping up with a European card?" ]
637
I need assistance activating my card?
[ "Can you activate my card pls", "I would like to be assisted with the activation of my card.", "Help me activate my new card.", "How do I activate a card?", "I got my new card where do I go to activate it?", "How can I switch on my new card?", "What are the steps in order to activate my new card?", "I am having trouble activating my card.", "How do I get my card active?", "Could you please activate my card", "How long does it take to activate the card, as it does not look like its working?", "What are the steps to activating a new card?", "What do I have to do to activate my card?", "What needs to be done to activate and use a card?", "I just got a new card how do I get it to start working?", "When will my card be activated?" ]
[ "What kinds of cards can I use to top up?", "Where do I go to verify my identity?", "When trying to get more than one card is there a extra amount that needs to be paid?", "What kind of cards are supported? What currency?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "I found my card again. Can I put it back into the app?", "Which ATM's am i able to change my PIN?", "Someone might have had access to my card.", "Where do I pay with my debit or credit card?", "Will you accept my other card from the U.S.?", "What do I need to do to perform identity checks?", "Would you give me a mastercard and visa?", "What should I do since my card is trapped in the ATM?", "Okay, I found my card, can I put it back in the app?", "Where do I go to fill out the identity form?", "I need a new Pin how do I go about that?", "Why am I being a charged for using my card?", "How do I get a card in the EU?", "What is the fee on my card payment?", "Do you guys accept Visa or Mastercard?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "My card was used without my permission, what do I do?", "Can I get a disposable card? How many can I have? How often can I use them?", "What's going on? My card wont accept any transactions.", "Which atms allow me to change my pin?", "Can you tell me how to link one of your cards that I already have?", "what's the process for getting a disposable virtual card?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "What do you need so I can verify my identity?", "I have tried to use my card several times and it does not work.", "How do I receive a disposable virtual card?", "I'm really stuck. I don't know why but my card payment has not gone through.", "Can I have more than one card?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "What is the best way to get my virtual card?", "Will I get Visa or MasterCard?", "Is there a reason my new card hasn't arrived yet?", "What do you need for the identity verification", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "If I am in China, can I still order a new card and if so, how?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "I have an emergency and lost my phone. I need help accessing my account.", "What card types can I choose from?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "Can you show me how to verify the top-up card?", "Can I use my card to withdraw from my account?", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "can i get a virtual card", "Please help me! I need to cancel a transaction.", "Please explain to me the process of getting a virtual card.", "Can someone in the US have a card?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "Why has my card been declined? whats the deal?", "daughter needs card, how do i add her", "are both visa and mastercard available to me?", "Can I have my card delivered on a specific day?", "Can I use my virtual card to complete transactions for memberships?", "My card was working but now it doesn't.", "How to verify top up card?", "I need to report a stolen card", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "My card is going to expire, what do I do?", "Do you use Mastercard or Visa?", "what I need to verify my account", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "I just got my card. It's not linked yet--how do I do that?", "Why isn't my virtual card working?", "Can I get a card despite the fact I'm not in the UK?", "How do I verify my identity?", "Tell me what ATMs use this card.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Can you tell me how to locate my PIN?", "where is the code for verifying the top up card?", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "I am not in the UK can i get a card?", "what steps do you take to check identity", "i have not received my card", "Can you tell me how long it takes for a new card to come?", "Will I get charged for topping off my card?", "Will I get a visa or Mastercard?", "My card has not arrived yet, where is it?", "How can I go about getting a disposable virtual card?", "Can I use my card for online payments?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "My PIN is unlocked, what do I do?", "I would like to purchase another card.", "My card expires next week. How do I get a new one?", "Is there a fee for paying by card?", "Do I have a choice for a Mastercard?", "What ATMs will allow me to change my PIN?", "Is it possible for a person who lives in the US to get a card?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "how long and how much does it cost for new card", "What forms of ID should I use for verification?", "Tell me what ATMs take this card.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "What should I do once my card expires?", "Is there a number to call to get my pin unblocked?", "What businesses can I use this card with?", "I suspect someone used my card.", "Can I use app to unblock my card?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "What are the various currencies and cards that you offer support for?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Could you explain why my card payment did not work?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How do I enable contactless pay?", "Please help me find my top-up verification code", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "how do the cards work?", "Tell me what ATMs allow me to change my PIN.", "What do I do after my card expires?", "At what ATM can I change my PIN?", "Which part of the app do I order virtual cards from?", "Show me how to change my pin?", "I want to apply for a Visa card." ]
637
I need assistance with activating my new card.
[ "I just got my card and want to use it, how do I activate my card?", "How do I activate my card, so that I can start using it?", "How do I get my card active?", "I got my new card but I am not sure if it need s activated and how?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "How do I activate my card that just arrived?", "I need more assistance with how to activate my card.", "WHAT CAN I DO AFTER THE CARD MISSING", "I would like to activate my card what do I need to do?", "Would it be possible to activate my card?", "Do I have to go somewhere to activate my card?", "My card needs to be activated asap", "Do I need a photo ID to activate a my new card?", "What am I going to need in order to activate my card?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "I got my new card. How do I activate it?" ]
[ "How long does it take to receive my card?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "How can I get my card out of the ATM?", "Why is my identity verification process not working?", "My card is stuck in the ATM, what can I do?", "Is it normal to have to wait over a week for my new card?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "How do I make sure my transfer isn't goin to an unsupported merchant?", "what is this charge on my card?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "What is the process when my card is due to expire?", "Will you accept my credit card?", "Can I choose between Visa or MasterCard?", "Will I get a real card?", "If my card was lost or stolen can I re-link it?", "Do I get to have one of those virtual cards I've heard about?", "daughter needs card, how do i add her", "Do you charge extra for topping up with a debit or credit card?", "what is my card PIN", "Why was my payment declined? I keep trying my card but it's not working.", "What businesses accept my card?", "What card types can I choose from?", "My card's frozen, what can I do?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Where do I pay with my debit or credit card?", "My new card has not been delivered to my home yet. What is going on?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "why have i not got my new card?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "Do you offer Visa or Mastercard?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "When my card expires, will I get a new one mailed to me?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Where can I find the verification code on a top-up card?", "Do you guys accept Visa or Mastercard?", "What ATMs is the card okay to use at?", "Where do I order a virtual card from?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Can I order a virtual card?", "My card no longer works.", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I deactivated my card but would like to reactivate it.", "Can i have a second physical card for this account?", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "I need to use a European card for a top up, what will the charge be?", "Can you tell me where to go to get a disposable virtual card?", "Is there a way I can check on the card on route to me?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "How do I use American express to top up my account?", "How do I request the PIN?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Can I have more than one card?", "how to get new card after atm eats it", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "I want to set a new PIN", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Does it cost to add money to my card?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "What cards and currencies can I use?", "I have transactions that I don't recognize - I think someone is using my card.", "Where can i top my card for free?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "Are physical card available?", "When can I expect my card? I live in the US.", "How can I go about transferring money to my account?", "Can someone assist me with explaining how I can unblock my pin?", "My card is about to expire, what do I do?", "I would like to give another card to my daughter, how can I proceed?", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "I want to get a Visa and Mastercard, is it possible to get both from you?", "My card is stolen. Help!", "Where are the locations of ATMs that accept this card?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "I have a disposable virtual card here, so would you tell me what to do with it?", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "I have one of your cards, but I don't know how to link it.", "still waiting on my new card", "May I receive a different card pin", "What do I do to get a disposable virtual card?", "How do I take a block off my card?", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "What are the steps I need to take to verify my identity?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I was the victim of someone stealing my wallet. My card is being used and it isn't me. What should I do?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I need help verifying my identity.", "Where do I find a virtual card?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "What are the steps to change my PIN to something else?", "I need help finding the verification code for my top-up card.", "How can I obtain a virtual card?", "Can you tell me where I can order a disposable virtual card?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "I want to add money to my card, what payments do you accept?", "My card was stolen. What do I need to do?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Someone else might be using my card without my permission.", "If my card payment is cancelled, what should I do?", "What do i need to verify my id?", "Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.", "For my account, how do I transfer money in?", "Can I pick between Visa and Mastercard?", "Can I use my card at an ATM?", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "I just activated auto top-up, but it is not letting me enable it. Why not?", "what's the process for getting a disposable virtual card?", "How do I transfer money to my account?", "When do i get charged a fee for using the card?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "What will happen if I want to add money using an international card? Will I run into any fees?" ]
56
How do I get my card active?
[ "What do I need to do in order to use my card I just got?", "What do I do to activate?", "I need assistance to activate the card on my account.", "I cannot activate my card.", "I need more assistance with how to activate my card.", "I would like to get help from someone with activating my card.", "Do I have to go somewhere to activate my card?", "Tell me what I need to do to activate my card.", "I'm not able to activate my card how do I fix this problem?", "My card needs to be activated asap", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "What is the process of card activation?", "I need assistance activating my card?", "How do I go about activating my new card?", "Is there a way my new card can be renewed?", "I want to use my card, how would I activate it?" ]
[ "What is the first step I need to make for being able to access my account?", "my daughter needs a card, how do i add her?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "I am unable to use my card for some reason.", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "Do I have to pay for a physical card?", "Shouldn't my new card be here by now?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "How many cards can I have for one account?", "I would like to get some extra cards?", "Any charges applicable for new card?", "What do you do to transfer money to my account?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "I would like to purchase another card.", "Which ATM's will accept my card?", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "The ATM ate my card; how do I get a new one?", "A Bank ATM did not give my card back. What do I do now?", "Which cards do you support for top up?", "How do i top up my google pay?", "Account topping up bank transfers to my account assistance please?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Show me the amount of transactions I can do with a disposable card.", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "do i have to talk to someone to close an account or can i in the app", "what is the charges for new card?", "My card won't work.", "Does my PIN come with my card?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Can I choose from either Visa or Mastercard?", "Will the card be a Mastercard or a Visa?", "How can I stop fraud on my account right now?", "I have one of your cards already, how do I link it?", "What happens if my card is stuck in the ATM?", "How many transactions can I do with my disposable card?", "Is my card broken?", "I'm not in the UK, is it possible for me to still get a card?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "I would like a temporary virtual card", "How many virtual cards do I get?", "Can I get a new card even though I am in China?", "I'd like like to know where I can order a virtual card?", "How do I transfer funds from my American Express into my account?", "I would like an extra card.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "Can someone in the US have a card?", "I have a disposable card but it does not work?", "Is there anywhere I can't use my card?", "Do you have a list of businesses that accept this card?", "What is the price for an additional card?", "How is the top-up card verified?", "Why is my card payment pending?", "Your machine took my card. How do I get it back?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "Am I able to get both a Visa and MasterCard from you?", "How can I see the progress of delivery of the card that was sent?", "The card can be used at which ATMs?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How do disposable cards work?", "If I want to select a new PIN what do I do?", "what is the fee for topping up by card?", "Is there a disposable virtual card I can order?", "Are there certain cards and currencies you support?", "If my card was lost or stolen can I re-link it?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "My card is broke, what do I do?", "I deactivated my card but would like to reactivate it.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "I need a card, but I'm in the US at the moment.", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "Give me my card, I need it now!", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "I want a virtual card!", "I need more than one disposable card", "I'd like to have another card", "Can I have a card after my first one?", "what is this charge on my card?", "How can I fix a problem where my virtual card is rejected?", "Do you have a list of cards and currencies you support?", "Can I unblock my card using the app?", "Is there any way i get a disposable virtual card as well?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "What is the maximum transactions I can use on a disposable card?", "When will you be taking orders for disposable virtual cards?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "My card isn't working anymore.", "How can I get my card out of the damn ATM?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "Can you tell me more info about virtual disposable cards?", "How do I use bank transfer to top up my account?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "I'm not in the UK, but can I still get a card?", "Can you send me the actual card?", "How can I transfer money to my account?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "can I be charged for topping up by card", "Help me verify the card used on a top-up.", "Can i get a single use virtual card", "How can I use my American Express to add money into my account?", "My daughter would like a card from my account? Can I do this?", "My card got blocked, how do I reset?", "i want to get a card but i live in the US", "What card or currency can I use to pay?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Can you let me know if Visa is among the card scheme assignments?", "do i need to add money before i order a card", "Is there a fee for topping up a card?", "How do I use my card if I lost my phone?" ]
599
What do I have to do to activate my card?
[ "I tried activating my card and it didn't work", "What is the process for activating my card and using it?", "My card activation is failing.", "Explain the activation method for this card", "Help me activate my new card.", "I tried activating my card and it doesn't work how do I solve this problem?", "How long will it take to activate my new card?", "Please, activate my card", "I have a new card and I need to activate it.", "How can i make my card active?", "What are the steps that I need to take to activate a new card?", "I tried activating my bill of fare and it didn't workplace", "My card activation attempt failed.", "My new card is here, what's the process for activating it?", "I would like to activate my card what do I need to do?", "I have a new card. How do I activate it?" ]
[ "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Am I allowed to carry an additional card?", "Is getting my identity verified required before I can use my account?", "Is it possible to get another card?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I need a new card, my current card is nearly expired.", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Can I pay online with my card?", "When trying to get more than one card is there a extra amount that needs to be paid?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Can I get a card although I'm not in the UK", "Where do I order additional cards?", "What should I do if the atm eats my card?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "May I receive a different card pin", "The ATM ate my card; how do I get a new one?", "I want a physical card", "If I need more than cards will I have to pay a fee to receive them?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Your machine took my card. How do I get it back?", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "How do I view the card I received in the app?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Can I use app to unblock my card?", "I really need money from my card today, but my card is getting declined. Please help!!", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "Where can I get a card in the EU?", "Why has my card been declined? whats the deal?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "On my disposable card, is there a transaction limit?", "Can I put my found card back into the app on my phone?", "Where can I get a second card?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I need a new card, my old card is expiring.", "I need to verify my identity. How do I do that?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Where is this card accepted?", "Do you know which businesses will accept my card?", "My card payment doesn't work.", "How do I make sure my transfer isn't goin to an unsupported merchant?", "i need a virtual card", "My card doesn't work. I can't get cash out at an ATM", "Can you tell me whats going on with my card it seems to be not working?", "How much does it cost to top up by card?", "can usa residents get a card?", "How does one send me money?", "Where are the ATMs that accept this card?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "is it ok if i use both visa and mastercard", "Where is the virtual card?", "How do I go through the identity checks?", "What's going on with my card? I've tried multiple times and it never goes through.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "What are the currencies and cards that are supported with my account?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "How do I transfer funds from my American Express into my account?", "Why won't my card work anymore?", "What ATMs will accept this type of card?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Transferring money using credit card", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "What is the maximum transactions I can use on a disposable card?", "To many charges on my card how do I go about fixing that?", "How do I validate my identity.", "How do I use contactless pay?", "How do i top up my google pay?", "What are the steps to change my PIN to something else?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Please help me get a Visa card.", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "My card isn't working anymore.", "My card is stuck in the ATM, what can I do?", "Do you have any fees if I want to add money using an international card.", "It's been two weeks and I haven't gotten my card, what do I do?", "How long should I expect for the card to arrive?", "Give me my card, I need it now!", "How do I enable contactless pay?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Is there a way I can get my ATM card back from the machine?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "What should I do if I think that someone else may be using my card.", "At what cash machines can I change my PIN?", "What kind of fee is there to top-up my account?", "How will I receive my PIN?", "What ATMs use this card?", "Is there any limit to the amount I can add to a card at a time?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "can i add funds with a card from the united states", "How do I top up with Apple Pay?", "How much are you going to charge me if I top up my US card?", "How do I change my PIN?", "How much does it cost to top up a US-issued card?", "Can I use my card anywhere I want?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Can you tell me how to link one of your cards that I already have?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "What are the steps for depositing cash into my account?", "Where can I use a disposable card?", "How do i change my identity?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "Is there a specific type you need for identity verification?", "What's the process for ID verification?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "What forms of ID do you need for identity verification?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "When is a payment I made with my card going to clear>", "Can I apply for one of your cards if I live in the EU?", "What are my payment options for topping off my account?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?" ]
235
What is needed to activate my card?
[ "I just got a new card, and I want to know how to activate.", "I want to start using my card.", "Show me how to activate my card", "How do I active this card?", "I need to do a card activation.", "I cannot activate my card.", "I tried activating my plug-in and it didn't piece of work", "I can't activate my card?", "I want to activate the card.", "What is the process for activating my card and using it?", "Can you activate my card pls", "What is the proper way to activate a card?", "Do I have to go somewhere to activate my card?", "I am planning activating my card was it possible?", "I need assistance with activating my new card.", "Why can't I activate my card?" ]
[ "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Can I pay online with my card?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "When trying to get more than one card is there a extra amount that needs to be paid?", "What ATMs will allow me to change my PIN?", "How do you verify an identity?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "I found my card again. Can I put it back into the app?", "Am I able to get both a Visa and MasterCard from you?", "Does my PIN come with my card?", "Where can I find the verification code for the top up card?", "Where can I update my pin number?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "How much does it cost for additional cards?", "How do I withdraw money?", "How long until my card is delivered?", "Is it possible to receive a Visa and a MasterCard?", "What are the charges for topping up US card?", "Can I use my card no matter where I go?", "What can I do to track the card you sent me?", "Are there limits as to where my card will be accepted?", "Why would I need a disposable card?", "How can I get my card back out?", "When I want to transfer money to my account, how can I do that?", "With one disposable card how many transactions can i do?", "Please verify my top-up card", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Which ATMs take the card?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I'm trying to verify my top-up card, but I can't find the code...?", "What are the steps I follow to transfer money into my account?", "What do you do to transfer money to my account?", "I am having issues using contactless payments, could my card be damaged?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Do I have a choice for a Mastercard?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "How do I use contactless pay?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "What steps are taken to transfer money into my account?", "I can't find my card! Can you help?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "May I order another card?", "Where is the tracking number for the card?", "Is there an option to have a virtual card?", "Can I unblock my card using the app?", "Is there any way I can get more physical cards to use with my account?", "How do I get my PIN unlocked?", "For my account, how do I transfer money in?", "What is the process to change my PIN?", "What is the status of my card's delivery?", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "When will I get my card shipped to me?", "Can I verify my identity?", "How do I replace a stolen card?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "What is the maximum number of transactions I can do with a disposable card?", "Why isn't my card working anymore?", "Can I apply for one of your cards if I live in the EU?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "can i get a description of how to use a disposable virtual card", "Is there a charge for a physical card?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Will I be charged a fee for topping up using a European card?", "What kind of cash machines would allow me to change my PIN?", "What's the phone number to freeze a card?", "What do I do if the ATM took my card?", "Do you know which businesses will accept my card?", "What retailers accept my card?", "Is it acceptable to use either Visa or Mastercard?", "My card is about to expire.", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "What can I do about a direct debit transaction on my card that I didn't make?", "Suddenly, my card won't work.", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "I need to verify my identity. How do I do that?", "How can I transfer money to my account?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What all am I required to show for the identity check?", "Someone might be using my card. What should I do?", "Do you know if there is a tracking number for the new card you sent me?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "When will I have access to my pin number?", "Do you have any fees if I want to add money using an international card.", "How do you check my identity?", "Is it possible to use my credit card to transfer money?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "What are the steps for identity checks?", "I topped off my card is that something you will charge me for?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "My card wont work at an ATM", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "What should I do if I want to get another card for someone in my family?", "What happens if the ATM doesn't give me back my card?", "I would like a physical card", "At what ATM can I change my PIN?", "Can you please identify the problem with my bank card?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "What do I need to do to exchange my money?", "how can i add money from my amex card", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I have a disposable card but it does not work?", "I need a disposable virtual card. Please tell me how to order one.", "On the card that is coming, what's the tracking info?", "How do I report fraud on my card?", "You accepts my card?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "I would like to order a virtual card, where can I get one?", "Will I be charged any fees if I want to add money with an international card?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?" ]
235
How can my new card be activated?
[ "I would like to have assistance with activating my card.", "I need assistance with activating my new card.", "It won't let me activate my card.", "How can I start using my card?", "Is my card activated?", "How can I activate my card>", "How long does it take to activate my card?", "Can you activate my card pls", "My new card needs activating.", "What's the right way to activate my card?", "Is my new card activated?", "Is there a way my new card can be renewed?", "Please assist me with activation.", "I tried activating my bill of fare and it didn't workplace", "Can you tell me how I go about activating a new card?", "I would like to get help from someone in your customer service department with assisting me with activating my card." ]
[ "Can you issue both a Visa and a Mastercard to me?", "How do I change my account details?", "My card's frozen, what can I do?", "Can you tell me more info about virtual disposable cards?", "Are there any fees if I want to add money using an international card?", "daughter needs card, how do i add her", "How can I change my old pin to a new one?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "What is the reason for my card payment to be reverted?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Do I have to use bank approved ATM's", "How much for an actual card?", "Where are cards available to order?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "I cannot seem to use my card.", "Why is my top up for my new account not instant", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Are there limits to businesses that will accept this card?", "What should I do if I think that someone might be using me card?", "What steps do I take to verify my identity?", "I'd like to apply for a Visa Card.", "Are there specific ATM's that I can draw money from?", "My non-physical card will not work", "how do I speed up identity verification?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Can I change my pin at an atm?", "My new card has not been delivered to my home yet. What is going on?", "Why won't my virtual card work?", "Where is the transfer to my account?", "with what can I verify my identity?", "What happens if the ATM doesn't give me back my card?", "Is there a fee for sending additional cards?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "For my account, how do I transfer money in?", "What do I do if I already had a card with you guys?", "What should I do if I think someone is using my card.", "How do I transfer money into my account?", "Can I change my PIN?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "At what cash machines can I change my PIN?", "Do you know which businesses will accept my card?", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "Is it possible to get one the your cards in the EU?", "Can you tell me where I can order a disposable virtual card?", "I would like a temporary virtual card", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Can I get one of your cards in the EU", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I want to add money to my international card, so are there any fees charged to do this?", "I'd like to order another card", "I have another card from the U.S. Will you be able to accept that one?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "This card is accepted by what businesses?", "Which ATM's am i able to change my PIN?", "What do I do if it says my card payment has been cancelled?", "What will I be charged for a physical card?", "How many cards can I have for one account?", "What do I do if I think someone managed to get my card information?", "What is the Top up rate charge for using a card in the US?", "Can I use my American Express stored in Apple Pay to top up?", "What should I do if I think that someone else may be using my card.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "What is this extra fee that I got when I used my card to pay?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Send me a physical card", "What do i need to verify my id?", "Which one are you? Visa or Mastercard?", "is it ok if i use both visa and mastercard", "Is there a way to order a new card while in China?", "How can I transfer money into my account?", "How can I verify my identity?", "What are your policies for card transfers?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Does my PIN come with my card?", "Would I get a Visa or Mastercard?", "I want to top up by card, what do you support?", "How many active transactions can I make with a disposable card?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "An extra fee has been added to my card payment is this correct?", "What is the expected delivery date of my card?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I want to change my pin number from an ATM. Is this possible?", "What can I do with a disposable virtual card?", "Do you offer Visa or Mastercard?", "What are the fees to get a physical card?", "I have a top up card. Where is the verification code?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "What is the status of my card's delivery?", "What should I do once my card expires?", "My actual card isn't functioning.", "Is it possible for me to change my PIN number?", "Can I get a card outside the UK?", "Will I be able to track the card that was sent to me?", "Where do I top up?", "What do I do if the ATM took my card?", "Is there a way to use this app with a disposable virtual card?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "I need more than one disposable card", "I need a new card and I live in the United States.", "What is the maximum number of transactions I can do with a disposable card?", "Am I able to order a disposable virtual card?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "How do I track the card you sent to me?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "What's the deal? My card was just denied for top up. Why is it not going through?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "What can I do if my card still hasn't arrived after 2 weeks?", "How do I get refills to my card when I'm traveling?", "What businesses accept this card?", "What businesses accept this card?", "Will I be charged for topping up by card?", "Can cards be dispatched on a specific date?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I want to set a new PIN", "If I can't choose my card type will I be able to use it everywhere?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?" ]
599
Can you activate my card pls
[ "What do I need to do to activate my card?", "Please help me with the activation of the new card.", "How can i make my card active?", "I need to activate my card.", "what do i need to have with me to activate card", "I need my card to be activated right now.", "What do I do to activate my new card?", "What is the proper way to activate a card?", "I tired but an unable to activate my card.", "i cant seem to activate card", "I just got my card and cannot get it to work.", "What do I have to do to activate my card?", "How do I activate a card I received?", "What do I do to activate?", "Please assist me in activating the card.", "I want to use my card, how would I activate it?" ]
[ "I am interested in giving a second card to my daughter, how can I make this happen?", "Help me verify the card used on a top-up.", "Do you use Mastercard or Visa?", "Please help, the atm swallowed my card, what do I do?", "Is there a trick to get the disposable virtual card to work?", "Why am I unable to withdraw my money through this card?", "Tell me what ATMs use this card.", "My card isn't letting me purchase something and I wanted to know why.", "I would like a second card.", "Where do I find my card PIN?", "Can I use my card for payment all over the world?", "How can I obtain a disposable virtual card?", "How do I link an existing card?", "Do I have a choice for a Mastercard?", "Can i get a single use virtual card", "Why are you keeping my money from me by declining my card? What is going on?", "I want to add money to my international card, so are there any fees charged to do this?", "Can I get support?", "Are there any charges for topping up a US-issued card?", "are both visa and mastercard available to me?", "My actual card isn't functioning.", "How do I go about verifying the top-up card?", "My card is stolen. Help!", "can i use my mastercard to add money to my account", "What will happen if I want to add money using an international card? Will I run into any fees?", "How do i transfer money using my credit card?", "Where do I find our how to get a physical card?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "I need some spare physical cards.", "How do I receive a disposable virtual card?", "If I can, I would like to get both Mastercard and Visa from you.", "What is the cost and time frame of getting a new card?", "I really want a physical card. How do I get one?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "how do i get a virtual card for one time use", "Is it possible to get one of your cards in the European Union?", "Is it possible to use my credit card to transfer money?", "How long does it take to receive my card?", "I want a real card", "Is this card available to United States Residents?", "Can I top-up my card using a bank transfer.", "I want to get my hands on one of those virtual cards!", "What can I use a virtual disposable card for?", "Can I transfer money to my credit card?", "I would like to know if you use Visa or Mastercard.", "has my card payment been reverted?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Is my card accepted everywhere?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "How do I freeze my card using the app?", "Is there a fee for making a payment? If so, let me know why.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "can I have a non virtual card?", "My card is lost! Please help me!", "I'm just wondering when my card will get here.", "What do I do? My card is broken.", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Where do I pay with my card?", "card is being used by someone else", "Can I top up my card with other cards?", "Where can I use my Mastercard?", "What are the steps to getting a virtual card?", "Where do I find my code to verify my top-up card?", "What do I need to do to link my new card for my account?", "Am I limited on the amount of disposable cards I can possess?", "Help me verify my identification.", "I tried using my card and it kept getting declined, Why?", "Where can I use a disposable card?", "Can you help with a transfer to an account", "What is the verification code for my top up card?", "can usa residents get a card?", "How can I fix a problem where my virtual card is rejected?", "please help my transfer go through", "On my disposable card, is there a transaction limit?", "How do I get my card out of the ATM?", "How can I get my card out of the damn ATM?", "If I order a card when does it arrive?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "What do I do if I already had a card with you guys?", "is it just visa or can i also use mastercard?", "I have a card payment that was declined, but why?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Where do I order a virtual card?", "I would like to give another card to my daughter, how can I proceed?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "How do you get a virtual card?", "I have a disposable card but it does not work?", "Where can I order my virtual card?", "What are the steps I should take to recover my swallowed card?", "want to know how to get virtual card", "Why has my card been declined?", "How long until my new card gets here?", "What can I expect at card expiration?", "I want a virtual card!", "My card is broke, what do I do?", "Do you know why my card payment is declined?", "What do I do if an ATM \"stole\" my card?", "Is there a tracking number for the card?", "How do I order a virtual card?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "I would like some more physical cards, what is my limit?", "When should I expect my card to arrive?", "How do i secure a top-up card?", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "Is there a way to track the delivery of my card?", "Are there any places that I can't use the disposable cards at?", "I can't find my card! What should I do?", "What do I do if the ATM took my card?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Can I track when my card will be delivered?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "My actual card isn't working.", "Can i have a second physical card for this account?", "Is there a tracking number for the card you sent me?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Somebody has stolen my card, I need help please.", "I use this card all the time so why did it get declined at the store today?", "How do I order a disposable virtual card?" ]
637
How do I turn on my new card?
[ "Why can't I activate my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "I can't activate my card?", "I would like to be assisted with the activation of my card.", "How do I activate my card, so that I can start using it?", "How long will it take to activate my new card?", "How can I switch on my new card?", "What is the process for activating a new card.", "Do I need a photo ID to activate a my new card?", "How can I start using my card?", "What am I going to need in order to activate my card?", "When are you going to activate my card?", "Do I have to go somewhere to activate my card?", "What needs to be done to activate and use a card?", "I tried activation my card and it didn't employment", "Do you know the process how to activate my card?" ]
[ "What will happen after my card expires?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "Is the bank the only place I can change my PIN>", "Can I have a new card shipped to China?", "I think someone may be using my card.", "Can I use any card and currency?", "Where do we mail the card?", "On my disposable card, is there a transaction limit?", "What can I pay with? Does cash work?", "How do I switch to a different currency?", "Will I get charged for topping up with an international card?", "What fee is included if I top up by card?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "How can I get a virtual card for a one-time transaction?", "Can I top up?", "I need to make a purchase online, where is my virtual card?", "What is the process to create a disposable virtual card?", "If my card is trapped in the ATM, what do I do?", "What's going on with my card? I've tried multiple times and it never goes through.", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "Would it be possible for me to get a second card?", "Where in the European Union can I get a card?", "i need a virtual card", "virtual card is not working for me", "How do I change my passcode?", "How do I update my address?", "My card stopped working. How do I check if there is a freeze on it?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Can I pay online with my card?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "My account is new why can I not top up", "How do I top up my account using transfer?", "i need to expedite my card", "I would like to create a disposable virtual card. How do I go about doing that?", "How do I get a new expiration date?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I don't understand how to top up my account, can you please explain the process?", "What should I do if I think my card was stolen?", "what is the process for setting up a pin", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "My card has been pending for a while, what should I do?", "How can I tell if an AMT will take this card?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "I'm not certain, but someone may be using my card.", "I need my card as soon as possible.", "What steps do I take to unblock my PIN?", "Is my card broken? I can't get cash out of the ATM", "How do I use bank transfer to top up my account?", "Can I change my PIN at any cash machines?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Is it okay to use a bank card to top up", "How to I transfer my funds into my account?", "How soon do cards arrive after I order them?", "What types of cards and money do you accept?", "Where can I find the verification code for the card top-up?", "I am not sure but someone else might be using my card", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Can I top off with a debit card?", "What's my pin number?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "where do I request a disposable virtual card?", "I would like to purchase another card.", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "If I am overseas, how do I change my pin?", "can i use my app to get a virtual card", "How do I activate auto top-up when traveling?", "My card is stuck in the ATM, what can I do?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "Do you charge for physical cards", "How do I request a disposable virtual card?", "Where is my PIN located?", "Where can I order a virtual card?", "Think someone has took money out with my card. What shall I do?", "I would like to track a card sent to me, how do I do that?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "How do I go about topping up with Google Pay?", "Send me my card now! ASAP", "How do I start auto top up?", "What other credit cards can I use?", "Will I be charged a fee to top up using a debit or credit card?", "How much is the charge to top up via credit card?", "What cash stations take this card?", "Will I be charged a fee for topping up using a European card?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Is there a fee for topping up by charge card?", "Is it possible to get a physical card?", "What do I need to do for a PIN?", "My card is stuck inside the ATM, what am I supposed to do?", "Where's the money that got charged to my card? It's not showing up in my account balance", "Why am I being a charged for using my card?", "Do you send more than one card?", "Where do I go to update details?", "When do I receive my PIN", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "I anticipate getting a Visa card", "Am I allowed to use any card to make a payment?", "How do I top up my account with a bank transfer?", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "Why isn't my virtual card working?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Please tell me how disposable virtual cards work?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Help me transfer money to my credit card.", "Are there any ATM's near me that accept this card?", "If US cards have a top up charge, what is it?", "Can you get me my card fast?", "How can I change my Rowlock ?", "how do I get a disposable virtual card?", "Where do I order a disposable virtual card?", "Transferring money using credit card", "Is it possible for me to change my PIN number?", "how to track the card you sent", "I need a disposable virtual card, how do I get one?", "How can I revert a transaction from this morning?" ]
349
Please assist me in activating the card.
[ "What do I need to do in order to use my card I just got?", "what do i need to have with me to activate card", "What do I need for activation of my card?", "Assist me please with card activation.", "Is my card activated?", "I would like to get help from someone with activating my card.", "Help my activate my card.", "What do I do to activate?", "What are the steps to activating a new card?", "Help me activate my new card.", "Please help me with the activation of the new card.", "I need to activate my card.", "I cannot activate my card.", "My new card is here, what's the process for activating it?", "how to activate card?", "What do I need to do to activate my card?" ]
[ "When will my new card be delivered?", "My card was confiscated by an ATM. How do I get my card back?", "Can I get a card despite the fact I'm not in the UK?", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "Are contactless payments enabled on my new card?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "top up with credit card", "what are you going to use my identification details for?", "What businesses can I use this card with?", "If I see a payment in the app that I don't recognize, what should I do?", "My card's expiring a month from now, should I place an order for the new card?", "I would like a second card.", "Can you please help me in canceling my order.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "When can I expect my new card to get here?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Please provide details on how to top up my account using transfer option", "Is there a trick to get the disposable virtual card to work?", "What types of cards and money do you accept?", "Is there a disposable virtual card I can order?", "Card delivery services? Where?", "What do I do if the ATM took my card?", "Am I able to get both a Visa and MasterCard from you?", "I hope to get a Visa card", "Is there an alternative to a physical card?", "Is it possible to get a card when i'm not in the UK?", "Is my card actually working? It's the first time I tried using it", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "To many charges on my card how do I go about fixing that?", "Can I use my account now, even though my identity verification has not gone through yet?", "I would like to apply for a visa card.", "My card is about to expire, what do I do?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "How do I get my PIN unlocked?", "Which credit card top-ups do you accept?", "If my card becomes expired what can I do?", "How do i set up my credit card to send transfers?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Can I have more than one card?", "Am I able to order a disposable virtual card?", "What kind of cards are supported? What currency?", "I tried topping up my account but it failed, can you help me?", "How can I get my card back out?", "What do I do if an ATM ate my card?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "I would like a temporary virtual card", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Is it possible to get another card?", "How will I receive my PIN?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "When can I order a disposable virtual card?", "I need to top up, can I use google pay?", "What cards and currencies can I use?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I would like to change my card PIN.", "If my card is about to expire, do I need to order a new one?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "When do i activate auto top-up?", "What do I do if it says my card payment has been cancelled?", "How can I verify the top-up card?", "Can this app help me exchange currencies?", "What's the card you sent me's tracking number?", "What do I do if an ATM \"stole\" my card?", "Can I use my card for online payments?", "Is there a fee for paying by card?", "Is it possible to give a second card for this account to my daughter?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I want to cancel my card. I think someone else is using it.", "I was the victim of someone stealing my wallet. My card is being used and it isn't me. What should I do?", "What do I do if my card is expiring soon?", "If I were to use a European bank card for a top up, will I incur a charge?", "Can I put my found card back into the app on my phone?", "There is an extra small charge on my card! What do I do?", "Please give me both a visa and a mastercard.", "Can I use my card anywhere?", "What are your policies for card transfers?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "I'd like to apply for a Visa Card.", "Would I have to pay anything if I need an additional card?", "I think someone else is using my card. There are transactions I didn't make.", "Which cards are accepted for topping up?", "what is the fee for topping up by card?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "What do I do if my virtual card won't work.", "Is it possible to track the card you sent me?", "What cards and currencies can I use to top up my account?", "If I get another card, what kind of fees am I looking at?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Will you guys charge me for topping up by transfer?", "Where can I pay with my card?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "What do I do if I still have not received my new card?", "Can you tell me the ATMs I can use with my card?", "Is my card broken? I can't get cash out of the ATM", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "I think that somebody is utilizing my card without my authorization!", "Why have I been charged a small fee to use my card?", "Topping up my card is not working because I believe the top up is pending", "I got charged twice with a duplicate card. How do I resolve this?", "I managed to drunken block my card :(( Help!", "How long until the card arrives?", "How do I link the new card?", "Can you make sure I get a MasterCard and not a Visa?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "My card is expiring, how do I get a new one?", "What systems do you have in place for my security when using my card for everyday purchases?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Can you tell me why I haven't received my new card?", "how to get virtual card", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Can I choose my Visa or Mastercard?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please." ]
56
Would you be so kind as to activate my card? Thanks
[ "I got my new card but I am not sure if it need s activated and how?", "What information do I need to gather in order to activate my card?", "I need more assistance with how to activate my card.", "I need to actuate my card.", "What is the activation process on my new card?", "Who do I call to activate my new card?", "How can my new card be renewed?", "Would it be possible to activate my card?", "How do i activate my card", "I just got my card and cannot get it to work.", "Could you please tell me how to activate my new card?", "How can I activate my card so I can start using it?", "I received my new card, how is it activated?", "What steps do I have to go through in order to activate my new card?", "I cannot activate my card.", "i cannot seem to activate card" ]
[ "Would I be able to use SWIFT transfers?", "What is this fee for card payment?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Can I track when my card will be delivered?", "I just tried to top-up and now I'm getting an additional verification message, why?", "What is the verification code for my top up card?", "My PIN can't access my card, can you help?.", "Can I do a SWIFT transfer?", "Why was my card payment declined?", "I tried using my card, but it doesn't work.", "Is my credit card supported for top-ups?", "Is it okay to use a bank card to top up", "I need to get an actual card so that I can use it for in person transactions. How would I do this?", "Can I use my virtual card to complete transactions for memberships?", "Have a payment that I haven't done.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "How do I view the card I received in the app?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "There's a card payment I didn't make", "What to do if my physical card is not working?", "What is the charge for paying with my card?", "What do i do to get a physical card?", "Will you charge for a physical card?", "What steps do I need to take to change my card PIN?", "How can people transfer money to me?", "Am I able to have a card sent to China?", "I need a new card and I live in the United States.", "Something's wrong my card won't work.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "can you tell me what cards and currencies you take?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "How do people send me money?", "I already have a card and want to link it", "i havent got my card", "how should i add money to my card", "Will I get extra charges?", "My card payment has been declined, why?", "Do I have to pay for a physical card?", "How do I get extra physical cards?", "Why won't the machine accept my card anymore?", "How do I use the disposable cards?", "I can get my identification verified.", "Will you charge me more if I use a European bank card for a top up?", "Where do I order a virtual card from?", "Are US credit cards accepted?", "Can I choose from either Visa or Mastercard?", "how to i go about getting my virtual card", "Can you tell me why my credit card was declined while trying to top-up?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Can I pay with my card anywhere?", "Is there a fee when you pay with your card?", "top up with credit card", "What's the process for topping up by card?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Is it possible to get a real card?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I think my card payment was reverted", "When will I get a new card when I order it, and how much will it cost.", "There was a charge applied when I used my card.", "Will my employer be able to pay me with this service", "What happens after my card expires?", "My card expires next week. How do I get a new one?", "Who do I talk to about the ATM swallowing my card?", "What is the first step that I should take after my card has been stolen?", "Which one are you? Visa or Mastercard?", "What systems do you have in place for my security when using my card for everyday purchases?", "Am I limited to what ATM I can use my card?", "Explain the card PIN to me.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Can you tell me more info about virtual disposable cards?", "Is there a tracking number for the card?", "I need some help with identity verification.", "I would like to change my card PIN.", "How do I get a new card when my old one expires?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "With my credit card i would like to transfer money.", "I was checking my statement and I think one of my card payments has reverted", "How do I use disposable cards?", "What is this extra fee that I got when I used my card to pay?", "Why won't my card work anymore?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "I need a disposable virtual card, how do I get one?", "Where can I get a card in the EU?", "What is the fee for topping up a US card?", "There is a strange payment on my card.", "Help! I fear that my card was stolen,", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Can I top off with a debit card?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Is there a charge for topping up by card?", "Am I able to do a SWIFT transfer?", "I just got my new card and tried using it and it was declined?", "Is there an alternative to a physical card?", "What ATMs can I use my card?", "And do you have virtual cards instead of physical ones?", "I blocked my card by mistake, how do I unblock it?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "My top up was reverted. Can you help?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "How might I change my PIN?", "What will happen after my card expires?", "Do you limit my top-offs?", "Is there a fee to top up a US card using a debit or credit card?", "I would like to have a Mastercard.", "What ATMs take this card?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "How to access my virtual card", "Please give me both a visa and a master card.", "What's the expected wait time to recieve my new card?", "Why am I charged a fee for using my card on some purchases?", "Can I use a disposable virtual card for any purchase?", "May I choose when it's delivered?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "How can I get my physical card to work?", "Can I have a card even if I am not living in the UK?", "The card can be used at which ATMs?", "There is a strange payment on my card and I don't know what to do.", "If my account is low in funds, can I set an auto top-up?" ]
637
I tried activating my card and it doesn't work how do I solve this problem?
[ "Show me how to activate my card", "How do I use my new card?", "I tired but an unable to activate my card.", "With my new card, how may I activate it?", "Can you activate my card pls", "What is the most efficient way to activate my new card?", "Please help me with the activation of the new card.", "will you be able to activate my card", "My card is not able to be activated how do I get it to work?", "Would you be so kind as to activate my card? Thanks", "What is the activation process on my new card?", "I need more assistance with how to activate my card.", "Can I activate my card with the app?", "I received my new card, how is it activated?", "Do I have to go somewhere to activate my card?", "What are the steps that I need to take to activate a new card?" ]
[ "I haven't received my card and am worried it is lost.", "My card has been compromised", "Why did my transfer fail?", "I can't input my pin again.", "What is the process when my card is due to expire?", "I made a card payment which is showing me pending.", "How do I freeze my card using the app?", "Why is the ATM not allowing me to get cash?", "Can I get a physical card", "I an not sure but it looks as if a card payment I made was cancelled.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I want to reactivate my card, I found it after thinking it was lost.", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "Why isn't my topup working?", "How do I order a card?", "I have a pending payment on my card. Why?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "Why wont the ATM give me cash?", "How do I add the card I just received to show up in the app?", "How do I go about ordering a new bank card?", "places i can use the card", "Okay, I found my card, can I put it back in the app?", "I'm still waiting for my card that was issued a week ago. What should I do?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Hello! I need to order a disposable virtual card. Where can I do that at?", "I need to make a transfer but it keeps getting declined I need Help!", "My contactless is not working", "Why was my ATM transaction cancelled?", "Card payment is showing as pending", "It has been a couple of hours but I do not see my balance updated, can you help?", "Would it be possible to get another card?", "Why is there a payment I didn't do in my app?", "Why can't I use my virtual card for subscription services?", "How can I get my card out of the stupid ATM that ate it?", "Where will I find my card?", "How do I report my card lost or stolen?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "Why can't I get my top up to work in Apple Pay?", "I think someone else is using my card.", "I think a card payment I made was cancelled, can you check?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "How do I order my card?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "How can I order a card?", "I need to make my card PIN a different number", "Why isn't the transfer on my account showing up?", "I can't figure out how to unblock my pin number. Can you help me?", "My PIN is blocked, what do I do?", "Where do I find my card PIN?", "I received my card, how do I get it to show in the app?", "How do I add my new card to the app?", "I wasn't able to do a transfer to an account", "When I use my card, it says decline?", "I think a card payment I made was cancelled.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "The transfer on my account is not showing up.", "How do I go about cancelling a transaction?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "The ATM didn't give me the card back!", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Why can't the recepient of my money transaction see it?", "Who can I speak with regarding a lost card?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "why hasn't my virtual card come yet?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "Do you know the reason why my card payment was declined?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "How come I didn't get a virtual card yet?", "How do I replace my card before it expires next month?", "why do i have a failed transfer", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Why can't I verify my id?", "Where do I go to add a new card?", "Can you please explain why my transfer failed?", "I haven't received my virtual card yet, do yo know why?", "Where will I get my card?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I was trying to use contactless earlier, but it didn't work.", "What should I do since my card is trapped in the ATM?", "Where is my card accepted?", "Why is my identity not verified?", "How do I replace my card before it expires?", "I am not able to see the card PIN anywhere?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "My attempted transfer failed.", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "how to get virtual card", "My American express is experiencing a problem with apple play with top up, can you fix it?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "Please tell me how to get a physical card.", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "My card payment is still on hold, why is it so?", "Why is my card payment showing as pending?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Can you explain why my transfer was unsuccessful?", "I do not understand why my pass-code is not working.", "I need a new card before it expires.", "In what places can I use my card?", "Why is my identity not being verified?", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "My card is about to expire. Where do I get a new one.", "I want to top up by card", "Where is my virtual card?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I am having some difficulty verifying my id.", "Why isn't my id verified?", "A withdraw I tried to make at the ATM was declined I don't know why.", "I think someone else is using my card. There are transactions I didn't make.", "my card payment has been declined, do you know why?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "Where do I go if I want to link my new card?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now." ]
392
Can I activate my card with the app?
[ "I would like to activate my card to use now, can you help me?", "Can someone assist me with activating my new card?", "How can I activate my new card?", "What do I do to activate my new card?", "Explain the activation method for this card", "Can I get some help to get me card activated?", "My card is not able to be activated how do I get it to work?", "I just got this card & I don't know how to activate it.", "How do I activate my card that just arrived?", "What am I going to need in order to activate my card?", "How do I turn on my new card?", "I couldn't complete card activation.", "WHAT CAN I DO AFTER THE CARD MISSING", "It won't let me activate my card.", "My card activation is failing.", "Where can I activate my card?" ]
[ "Is my credit card supported for top-ups?", "Is there anyway, I can get a disposable virtual card?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "Someone else might be using my card without my permission.", "Can I use my card in Austria?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Do I have a choice for a Mastercard?", "How do I get a disposable virtual card as well?", "My card is expiring soon.", "Is there a fee for extra cards?", "want a new card what are the fees", "Where can cards be delivered?", "What should I do once my card expires?", "There's a payment in the app I don't recognize.", "My phone is not on me. How can I use the app?", "How long will I have to wait for my new card?", "going to need a new card what are the fees and time it takes", "My American Express is in my Apple Pay and the top up is failing, why?", "Why hasn't the app verified my identity?", "How can I set up Google Pay on my device?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "My card's expiration is approaching, how do I replace it.", "How do i set up my credit card to send transfers?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "How do I get a new card as your machine swallowed mine!", "Can you show me where to link the new card?", "are both visa and mastercard available to me?", "Need help with my card. It's not working.", "What do I do if my card was stolen.", "What kind of ATMs would this card be accepted at?", "Is it possible for me to top up with Google Pay?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "If I want to add funds to the account using American Express, how do I do that?", "I need my card as soon as possible.", "How to a go about ordering a disposable virtual card?", "How do I order a disposable virtual card?", "I found my lost card. Am I still able to use it?", "With one disposable card how many transactions can i do?", "How do I use the top up app with my apple watch?", "What do I do if I think someone managed to get my card information?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "How long do you have to wait to see your virtual card your ordered?", "Is it possible to obtain both a Visa and a Mastercard from you?", "Can you tell me what i steps i should take since my card was stolen?", "What is the pending payment on my card about?", "Where can I find the verification code for the card top-up?", "Are there any fees to get additional cards?", "The app reverted my recent payment", "I want a new card", "Will I be able to get a disposable virtual card as well?", "Is it possible to have both a Visa and a Mastercard from you?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "Can I tell what business will take this card?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "Can I track the card that you sent me in the mail?", "I notice there's a pending payment on my card.", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Will you tell me how to exchange USD for GBP in the app?", "How do I go about ordering another card?", "phone is at a hotel, can i still use app", "What fee is included if I top up by card?", "Can I get a card in the EU?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Is there a list of ATMs that take this card?", "Where can I get a second card?", "If I ordered my new card last week, how much longer should I wait to receive it?", "How do I know when my new card is going to arrive?", "how to get new card after atm eats it", "Can you provide information for freezing my card immediately?", "If I don't want a physical card can i get a virtual version?", "Can I create a disposable virtual card?", "can i get a description of how to use a disposable virtual card", "My card wont work at an ATM", "What can I expect at card expiration?", "Will I get charged for topping off my card?", "Why isn't my top up working using my saved American Express in ApplePay?", "Can I top off with a debit card?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Help me get the virtual card working.", "Are there any places that won't take my card?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "There is a payment that is not mine in the app. Please advise/", "What can I pay with? Does cash work?", "My card will not work", "Would it be possible to get another card?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "My card isn't working anymore.", "Do you guys accept mastercard or visa?", "Can I top up using an international card", "When using a US card, what is the cost for a top up/off?", "What can I do with a disposable virtual card?", "Show me where to order my card.", "I need a second card, can I have more than one?", "What is the status of my card's delivery?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "I can't get the card itself to work.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "What do I do if someone used my card without my permission?", "How do I know if i need a disposable card?", "Does the card you sent have a way to track to it?", "Can I purchase extra non-virtual cards?", "Do these virtual cards have any caps on using them?", "How to decide if I get a Visa or Mastercard?", "What do I have to do to get a Visa card?", "My card expires soon, will you send me one automatically?", "How do I know why my card isn't working?", "How do I receive a disposable virtual card?", "How long does it take to recieve my new card?", "Will I be charged if I add more cards to the account?", "I want to request a physical card", "What should I do if my physical card isn't working?", "Will I be charged for topping up by card?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "I'm using the app and I noticed a payment that I didn't make.", "May I use my account now, even though the identity verification has not gone through yet?" ]
560
I want to start using my card, how do I activate it?
[ "What steps do I have to take to activate my card?", "Card activation is not working. What do i do?", "What's the right way to activate my card?", "I need info on activating my card?", "Where do I activate my card?", "I have a new card and I need to activate it.", "What is the process to activate a card", "I would like my card activated.", "How can I activate my card>", "How can my new card be renewed?", "I want to activate the card.", "My card activation is failing.", "Who do I call to activate my new card?", "How do I use my new card?", "I just got my new card, how do I activate it?", "Where can I activate my card?" ]
[ "I need to get a disposable virtual card?", "What should I do if my card is stolen?", "What are the steps for depositing cash into my account?", "My card was confiscated by an ATM. How do I get my card back?", "Is it possible to get one the your cards in the EU?", "May I receive a different card pin", "I want to change my PIN - do I need to be in a bank?", "Is there any reason why my card didn't work when I tried to top up?", "My card is stuck in an ATM machine, how do I get it back quickly?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "If i want to change my pin number can I directly from an ATM?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "How can I change the PIN? Do I have to go to a real bank?", "I found my lost card. Am I still able to use it?", "How come my card doesn't work anymore?", "need to know places i can withdraw money", "What are my payment options for topping off my account?", "Are there specific ATM's that I can draw money from?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "can I have a non virtual card?", "My card is expiring soon.", "How do I deposit cash into my account?", "Can I auto-top up? How do I do it?", "Is identity verification required for me to use my account?", "I seem to have lost my card.", "If i'm not in the UK, can I still get a card?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Which ATM's can I use to make a withdrawal?", "How do I verify the top-up card?", "I want to get my hands on one of those virtual cards!", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "I still don't have a card. How do I get one?", "My card is broke, what do I do?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Is it possible for a person who lives in the US to get a card?", "I cant find my card.", "How do I top-up automatically?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "How do I use cash to top up my account?", "Is there a limit on how many times I can use a disposable card?", "In regards to the PIN of the card?", "Would I have to pay anything if I need an additional card?", "what steps do you take to check identity", "Why is this fee being charged to me after using my card?", "How can someone send me money?", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "For the first time I got a fee on my account. How do I know when you charge these fees?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "How do I update the PIN on my account?", "Are physical card available?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What currencies can I use?", "I'm not in the UK, but can I still get a card?", "If I don't live in the UK, can I get a card?", "How old do I need to be to open an account?", "What do I need to verify my identity", "How do I top up my account with a bank transfer?", "can you tell me what cards and currencies you take?", "How do I receive money from someone?", "Where in the app do I go to verify my identity?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Since my id hasn't been verified, when can I use my account?", "I'd like to have another card", "What is the maximum number of transactions I can make with one card?", "Is it okay to use a bank card to top up", "How many times can I use my disposable card?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Your machine took my card. How do I get it back?", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Is there a certain age I need to be?", "Will I get charged for topping off my card?", "What is the fee for topping up a US card?", "What credit cards do you carry", "Help me to set up contactless payments.", "Which merchants accept this card?", "What do I do after the ATM takes my card.", "My ATM card isn't working for a withdrawl", "Someone besides me might be using my card.", "If I top up using a European card is there a charge?", "Do you give out Visa or Mastercards?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "How do I deposit cash?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I have a disposable card but it does not work?", "I think that someone may be using my card, but I'm not sure,.", "I am having problems with my physical card.", "How do I transfer cash my into my account?", "How do I change my account details?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "Will I be charged a fee for topping up using a European card?", "I can't find my card! What should I do?", "What steps do I need to take for the identity checking process?", "Suddenly, my card won't work.", "Can the card was sen to me be tracked?", "How do I transfer funds from my American Express into my account?", "I want to transfer money into my account", "What options do I have in regards to payment?", "What do I do if I think someone managed to get my card information?", "Where do I go to verify my identity?", "Would I be able to get another card for my account, so I could give one to my daughter?", "Where can I withdraw money from?", "Where can I withdraw money from?", "I can't get my card out of the ATM, what should I do now?", "How would I use a bank transfer for topping my account?", "How do people send me money?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "can i add funds with a card from the united states", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "I would like a disposable virtual card, could I get one?", "When would my card be charged an extra fee for a transaction?", "Who do I talk to about the ATM swallowing my card?", "Can I use my American Express card with Apple Pay?", "Why am I being a charged for using my card?", "Why have I been charged a small fee to use my card?", "Is there a limit on the number of times I can use a disposable card?", "How can I get disposable virtual cards?" ]
599
What is the process to activate a card
[ "Is my card ready for use or does it need activated and if so how?", "What do I need to do to activate my new card?", "Why can't I activate my card?", "I have a new card. How do I activate it?", "What do I need to do in order to use my card I just got?", "How do I activate my card to start using it?", "Would like to use my card and need to activate it first. Can you help me do this?", "I have my card now how do I activate it?", "How can I activate my new card?", "How do i activate my card", "My new card is here, what's the process for activating it?", "Can you help me activate my card", "I tried activation my card and it didn't employment", "I need info on activating my card?", "Is my card activated?", "i cannot seem to activate card" ]
[ "My card will not work", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "how much to get my card in 2 days?", "Does it matter if I use Visa or Mastercard?", "Help me. My card doesn't work.", "How do I update the PIN on my account?", "how do I top up my money automatically", "What do I do for the identity check?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I need a new card, my old card is expiring.", "The card I have doesn't work.", "I need to get a card, but I live in the US.", "What businesses can I use this card with?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "I have heard about these disposable virtual cards but don't understand how they work.", "Do you send more than one card?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I need to know the process to transfer money into my account.", "If my card was lost or stolen can I re-link it?", "I would like open a second card for my daughter, how can you assist me?", "I don't have my card after 1 week. What are my next steps?", "Are cards delivered to my location?", "Topping up my card is not working because I believe the top up is pending", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "My card wants to be topped what do you guys support?", "Need a new card, mine is expiring.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "What should I do if I think that someone might be using me card?", "how much for a physical card?", "What are the disposable cards used for?", "Which outlets accept my card?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "What are the benefits of a disposable card?", "What do you require for identity verification?", "Is there a fee for sending additional cards?", "How soon do cards arrive after I order them?", "Please explain to me the circumstances in which my card payment would be reverted?", "What credit cards are supported?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Where can you deliver cards?", "What does a disposable virtual card do?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "What payment methods are used to top up?", "Is there any way I can get more physical cards to use with my account?", "Tell me what I should do after my card expires.", "I need to use a European card for a top up, what will the charge be?", "I would like to top up via credit card, which credit cards do you support?", "My card is about to expire.", "how long does it take to post atm with drawl", "Would I get a Visa or Mastercard?", "Can you please explain the topping up transfer process?", "Do you know if there is a tracking number for the new card you sent me?", "How many active transactions can I make with a disposable card?", "I don't understand how to top up my account, can you please explain the process?", "Is payment required to get a card of my own?", "Will I get a real card?", "What major card payments are accepted?", "How can I change the PIN? Do I have to go to a real bank?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Do you charge extra for topping up with a debit or credit card?", "Can I have a tangible form of my virtual card.", "What cards do you offer?", "My card won't work.", "How can I tell if my card payment is reverted?", "Can you tell me how to get a disposable virtual card?", "Can I use my card no matter where I go?", "I'm looking to get an additional card.", "can I have a non virtual card?", "Do you have charges now when you pay with a card?", "I have received my card, can you help me put it in the app?", "What do I need in regards to identification?", "What can I do to track the card you sent me?", "What is the daily limit on my card?", "Is there a verification code for the top-up card?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Can I have more than one card?", "What are the cards and currencies that are supported?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "What do I do now my credit card has been swallowed by the ATM?", "What do I need to do to cancel a transaction?", "What do I need to do to verify my identity?", "What do I need to verify my identity", "What fees are charged for a physical card?", "I am having issues using contactless payments, could my card be damaged?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Do you only use Visa or do you have Mastercard too?", "Can I track the card that was just sent to me?", "What are the steps to change my PIN to something else?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "Explain to me how to verify the top-up card.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "What do the disposable cards do?", "Do you issue cards for someone living in the US?", "I would like to order a virtual card.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Tell me what ATMs take this card.", "And do you have virtual cards instead of physical ones?", "What are all the currencies and cards supported to use this?", "How can I use my credit card to transfer money?", "Since my card is about to expire, I need a new one.", "What will I need for identity verification?", "Help me transfer money to my credit card.", "What will I be charged for a physical card?", "Where do you export the cards to?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Are there any limits to were my card is accepted?", "Which merchants accept my card?", "I'd like like to know where I can order a virtual card?", "I need to change my card PIN.", "How can I get my card out of the damn ATM?", "Can my card be used everywhere?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "What should I do if my card is stolen?", "Where do you mail physical cards?" ]
588
Hi, would you please activate my card?
[ "Help me activate my card.", "What do I have to do to activate my card?", "What are the steps to activating a new card?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "I need assistance activating my card?", "What is the proper way to activate a card?", "I tried activating my card and it doesn't work how do I solve this problem?", "I tried activating my plug-in and it didn't piece of work", "How can I activate the new card i got?", "Please assist me with activation.", "What are the steps to activate the card, as it does not seem to work?", "Can I get some help activating my new card?", "My new card just arrived, how can I activate it?", "I just received my card and I'd like to activate it.", "What information do I need to gather in order to activate my card?", "I can't activate my card?" ]
[ "I am having problems with my physical card.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "Why are you keeping my money from me by declining my card? What is going on?", "I think someone else is using my card. There are transactions I didn't make.", "I think my card payment has been stopped", "I was charged for using my card?", "I was looking to buy another card today.", "When the time is right will this automatically replenish my balance?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Can I top up my card with other cards?", "Can I get cash with this card anywhere?", "Am I limited to what ATM I can use my card?", "Can I get a card even though I live in the US", "How do I link a new card?", "I need to update my info.", "I want a backup second card. Is this possible?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "What steps do I do to transfer money using my credit card?", "Why has my card payment been declined?", "I can get my identification verified.", "How to receive the actual card", "Will you guys charge me for topping up by transfer?", "How do I get the contactless feature to work for my card?", "What do I do if my disposable virtual card doesn't work?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Are there any places that won't take my card?", "I need a new card and I live in the United States.", "Why was my payment declined? I keep trying my card but it's not working.", "I don't think I should have been charged a fee to use my card.", "What is the procedure for me to get more cards on my account?", "How do I go about transferring money using my credit card?", "What's the deal? My card was just denied for top up. Why is it not going through?", "How do I get a real card?", "The date my card expires is coming up", "If I ordered my new card last week, how much longer should I wait to receive it?", "I need help with a lost card", "I need a disposable virtual card. Please tell me how to order one.", "I need help verifying my identity.", "Can I transfer money to my credit card?", "I don't know if I made this payment on my card.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "If I have a physical card can I link it?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "What is the expected delivery date for my card?", "Can you tell me what I need for identity validation?", "How do I verify my identity?", "I'm being charged for using my card!", "How to decide if I get a Visa or Mastercard?", "How do I get my disposable virtual card to work?", "I would like to get additional physical cards at this time", "If I order a card when does it arrive?", "How do I link an existing card?", "am suspicious of my card's security", "Help, I need to top up my account. Where do I send a check?", "What do I do if the ATM took my card?", "Help me cancel a transaction.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Can I choose between Mastercard and Visa?", "Status of the card I ordered.", "Is there a way to use this app with a disposable virtual card?", "How long will I have to wait for my new card?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Is my card frozen?", "How can I get my card out of the ATM?", "Will the card be a Mastercard or a Visa?", "What can I do to verify my identity?", "am afraid someone may have gained access to the info on my card.", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "Why are you charging me fees for using my card?", "What happens after my card expires?", "How do I link this new card?", "What cards and currencies can I use?", "my card payment has been declined, do you know why?", "Will I be charged if someone needs to send me money?", "Is there a disposable virtual card I can order?", "How do I get my card out of the ATM?", "Can I use my virtual card to complete transactions for memberships?", "Is it possible for me to track the card is was mailed to me?", "I have a Visa and Mastercard, can I use these?", "People are using my debit card - help!", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "Is payment required to get a card of my own?", "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "What currencies or cards do you support for topping up?", "If I am in China, can I still order a new card and if so, how?", "Will it cost me to get a second card?", "Can I get a card if I don't reside in the UK?", "When using my card I was charged a fee for doing so, why?", "My card is not working when I try to use it.", "What is the top-up limit on my cards?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "My card hasn't arrived yet. What do I do?", "Are there any ATM machines near me?", "How long until my new card gets here?", "Although I am not located in the UK area, may i still receive a card?", "Should i reinstall the payment app?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "My card has been compromised", "Is there a way to transfer funds directly from my card?", "Where is my virtual card located?", "Can I choose between Visa and Mastercard?", "Do i have to verify who I am?", "Do you need my birthdate?", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I hope to get a Visa card", "How do you get a virtual card?", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "Can I pay with my card anywhere?", "My card will not work", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Somebody used my card to make a purchase", "Where do I order a virtual card from?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?" ]
637
What do I need for activation of my card?
[ "My card needs to be activated.", "What is the activation process on my new card?", "I need info on activating my card?", "What are the steps in order to activate my new card?", "Where do I go to activate my card?", "I tried activation my card and it didn't employment", "How can I activate the new card i got?", "My new card has arrived, what's the activation procedure?", "Where do I activate my card?", "What is the process for activating my new card?", "How can I activate my new card?", "Is my card ready for use or does it need activated and if so how?", "Can you help me activate my card", "I would like to have assistance with activating my card.", "Can you activate my card pls", "Please, activate my card" ]
[ "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Where is my top-up verification code?", "Will I be able to get both a visa and a mastercard?", "I need to update my info.", "Are there any limits to were my card is accepted?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "What is the disposable card for?", "Can someone in the US have a card?", "Are there a certain amount of transactions i can do with one disposable card?", "What is the process to change my PIN?", "How do I get my PIN unlocked?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "Is it possible to receive a Visa and a MasterCard?", "how to get a new card in china", "How old do I need to be?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "How much does it cost for additional cards?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "What do I do if I already had a card with you guys?", "What kind of cash machines would allow me to change my PIN?", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Can I get a card in person?", "How can I get my card out of the ATM?", "Which ATM's can I use to make a withdrawal?", "Can you tell me how to link one of your cards that I already have?", "how to get new card after atm eats it", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "How much for an actual card?", "how much for topping up by card?", "May I order another card?", "My card's expiring, what happens now?", "What is the expected delivery date for my card?", "Is there any way i get a disposable virtual card as well?", "What happens if the ATM doesn't give me back my card?", "Can you tell me what I need to do to have my pin changed?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Why do I need to verify my identity?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "How does identity check work?", "Is this card available to United States Residents?", "If I want to select a new PIN what do I do?", "What's the phone number to freeze a card?", "how do i set up my apple pay watch to connect to my account", "Are there any restrictions for the disposable cards that I need to be aware of?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "What to do if my card has been used without my permission?", "Can my card be used everywhere?", "What are the charges for topping up US card?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Can you give me information about verification code?", "Why is my identity verification process not working?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "What are the benefits of a disposable card?", "would a visa or mastercard be more suited to me?", "What do I need to know about topping up?", "found card, how to put it back in app", "Is it acceptable to use either Visa or Mastercard?", "If my card was lost or stolen can I re-link it?", "Is my card accepted anywhere?", "I want to top up my account. What payment methods are supported?", "How do I make my transfer go through", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Can I use my card no matter where I go?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Are there any specific cash machines that I have to go to in order to change my PIN?", "When I want to transfer money to my account, how can I do that?", "My card does not work", "What steps are taken to transfer money into my account?", "When will I get my card shipped to me?", "How do I activate auto top-up when traveling?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "How can I use American Express to add money to my account?", "I would like a physical card", "Can I use my social security card as a form of identity?", "Please tell me how to verify my top up card.", "How can you assist me on topping up on bank transfers to my account?", "What do I need to do to change my PIN?", "What ATMs will allow me to change my PIN?", "How do I transfer funds from my American Express into my account?", "what countries can i use my card in", "Where can I go to find out how to verify my identity?", "Can a card stop working?", "What cards do you support", "Will it cost me to get a second card?", "What can I do about a direct debit transaction on my card that I didn't make?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "Is my card actually working? It's the first time I tried using it", "I need a disposable virtual card. Please tell me how to order one.", "What information do you need to verify my Source of Funds?", "What happens if I use my account and my identity verification hasn't finished?", "Is there a way to get a virtual card?", "I am having issues using contactless payments, could my card be damaged?", "What is the expected delivery date of my card?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "My card doesn't work when I use it.", "Where's my virtual card", "Am I able to order a new card and have it sent to me in China?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "Is there a list of ATMs that take this card?", "About this card PIN?", "How do I use disposable cards?", "If i want to change my pin number can I directly from an ATM?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "Help me verify my identity.", "Can you give me a virtual card?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I live in the EU - can I get a card?", "What retailers accept my card?" ]
235
How do I activate my card, so that I can start using it?
[ "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "I just got my new card. How can I activate it?", "I got my new card but I am not sure if it need s activated and how?", "Can I activate my card?", "How do I activate my card that just arrived?", "What would II do if I wanted to activate my new card", "How can i make my card active?", "I want to activate my card, how do I do it?", "My card activation attempt failed.", "How can I activate the new card i got?", "I have a new card and I need to activate it.", "What are the steps to activate the card, as it does not seem to work?", "Can I use my new card?", "How do I activate a card?", "I just got a new card how do I get it to start working?", "How do I go about activating my new card?" ]
[ "Can I create a disposable virtual card?", "Help! I lost my card!", "What age do you have to be to open an account?", "Do I have to pay extra if I use an international card to top up my account?", "I have a disposable virtual card here, so would you tell me what to do with it?", "Can I use my account before my Identity verification has passed?", "What is the price for an additional card?", "When do i activate auto top-up?", "The date my card expires is coming up", "I have one of your cards already, how do I link it?", "Is there a list of ATMs that take this card?", "My card was used without my permission, what do I do?", "How long until my card is delivered?", "How many active transactions can I make with a disposable card?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "How can I get a real-life card of my own?", "What is the limits on the number of disposable cards I can have?", "I topped off my card is that something you will charge me for?", "The expiration date of my card is approaching .", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "How do I get Top Up to work in Apple Pay?", "Is this where I order a virtual card?", "How to exchange my currency", "Help me verify the card used on a top-up.", "Where is my money transfer?", "May I have a second card?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "How do i top up my google pay?", "For physical cards, do you charge?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Can I have my card delivered on a specific day?", "I want to get a virtual card!", "How can I get disposable virtual cards?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "My PIN is unlocked, what do I do?", "Do I need to verify my top-up card?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "What options do I have in regards to payment?", "How do I deposit cash into my account?", "What are the steps for depositing cash into my account?", "Do you accept any card and currency?", "I live in the UK. Can I get a card?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "If I want to top up, can I use Apple Pay?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What credit cards do you carry", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "How do I get a PIN?", "I want to use bank transfer for topping up my account. How is it handled?", "Where can I get a disposable virtual card?", "My card is lost! What can I do?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "How can I use American Express to add money to my account?", "Is it possible for a person who lives in the US to get a card?", "Can I get a Visa instead of a MasterCard?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Your machine took my card. How do I get it back?", "What should I do if my card is stolen?", "May I use my account now, even though the identity verification has not gone through yet?", "I don't have a virtual card - how do I get one?", "Since my id hasn't been verified, when can I use my account?", "Which ATMs take the card?", "card is being used by someone else", "Can you make sure I get a MasterCard and not a Visa?", "With my credit card i would like to transfer money.", "Do you guys accept Visa or Mastercard?", "Could it be that I deactivated my card, its not working?", "Do you know if there is a tracking number for the new card you sent me?", "My daughter would like a card from my account? Can I do this?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "Is it possible to get a card when i'm not in the UK?", "I really need money from my card today, but my card is getting declined. Please help!!", "Is there a fee for adding funds with a credit card?", "top up with credit card", "I'd like to transfer funds using my credit card.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "When did you send me my new card?", "How does it work when I transfer money into my account?", "Is there anyway, I can get a disposable virtual card?", "Can I verify my top-up card?", "Which ATM's can I use to make a withdrawal?", "I didn't know I was going to get charged to use my card.", "What do I need to verify my identity", "What is the disposable card for?", "Is there an option to have a virtual card?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "What can I do with a disposable virtual card?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "Is there a tracking number for the card?", "Visa and MasterCard, can I get them both?", "Can I track when my card will be delivered?", "I'd like more information about choosing a Visa or Mastercard.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "Is my card denied anywhere?", "How do I go forth on verifying my identity?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "What should I do if I think someone is using my card without my permission?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "Can someone in the US have a card?", "If my card payment is cancelled, what should I do?", "How do I deposit cash?", "i need help, i lost my card", "Is there a fee for topping off a US card?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "How do I fix a broken card?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Can you help me get a disposable virtual card?", "Please help me get a virtual card.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Can you please explain disposable virtual cards for me?", "Will I be charged a fee to top up using a debit or credit card?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I want to top up my account. What payment methods are supported?", "Is there any way for you to find my card?", "Would I have to pay anything if I need an additional card?", "I suspect someone used my card.", "Is there any way i get a disposable virtual card as well?" ]
599
I need my card activated.
[ "What are the steps to activating a new card?", "The activation process for my card isn't working.", "What is the most efficient way to activate my new card?", "i cant seem to activate card", "How can i make my card active?", "I have a new card and I want to activate it", "Could you please tell me how to activate my new card?", "I was unable to activate my card.", "My card activation is failing.", "I want to activate the card.", "How do I go about activating my new card?", "What am I going to need in order to activate my card?", "Please assist me in activating the card.", "I just got a new card how do I get it to start working?", "I have my card now how do I activate it?", "What steps do I have to go through in order to activate my new card?" ]
[ "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "Help! The app has an ATM withdrawl that I didn't make.", "How can I know where my card will be accepted?", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "May I have a second card?", "My card has not been delivered yet and its been a week since I ordered it, please help", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I'm not certain, but someone may be using my card.", "I want to change my pin number from an ATM. Is this possible?", "Where do I get a disposable card", "Why is there a direct debit fee in the App when I didn't do it?", "If I can't choose my card type will I be able to use it everywhere?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I cannot seem to use my card.", "How much can I expect to pay to top up a US card?", "Waiting for the cash I deposited this morning still", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "What is the expected delivery date of my card?", "Can I tell what business will take this card?", "Am I able to get a second card?", "So, my transfer is showing as pending, when will it actually go through?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "Can I link another card to my account?", "Where is the closest Mastercard ATM?", "Hey there's a fee for a transfer on my account. Why?!", "My card was declined at a restaurant today and I don't know what the problem is.", "I want a virtual card!", "I think someone may be using my card.", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "Can you give me info about what to do when my card expires?", "Which credit card top-ups do you accept?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "How do I transfer money using a credit card?", "Is there a trick to get the disposable virtual card to work?", "What fee is included if I top up by card?", "My card is stolen. Help!", "Why am I being a charged for using my card?", "Will I get Visa or MasterCard?", "is it just visa or can i also use mastercard?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Why is this fee being charged to me after using my card?", "How do I link a card that I already have?", "I need to order a new card as my other one was stolen.", "Can you send me a Mastercard, instead of a Visa?", "how long should I expect to wait for my card to arrive?", "Can you please explain disposable virtual cards for me?", "Can I use my card no matter where I go?", "Is it possible to order a card?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "Why haven't I gotten my new card?", "I need my card delivered as soon as possible.", "How do I link a new card to an existing one?", "How do I make my virtual card work?", "Please help revert my transaction from this morning.", "Can I get a Visa or Mastercard?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "My card was declined today when eating and I need to know what's wrong.", "Does it cost to add money to my card?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Can I add money to my card automatically during a trip?", "Is my card frozen?", "I need to top up, can I use google pay?", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "Would you give me a mastercard and visa?", "Can I use my card for online payments?", "Tell me how I can verify a card top-up.", "So I just put my top-up into the card and it hasn't changed.", "How can I add physical money to my card?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Where is the nearest Mastercard ATM?", "Will I get a visa or Mastercard?", "I ordered a card and I still haven't received it. It's been two weeks. What can I do?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Why isn't my disposable virtual card working?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "Can I order another card?", "Could I get tracking on the card?", "My American Express is in my Apple Pay and the top up is failing, why?", "Can you let me know if Visa is among the card scheme assignments?", "Why isn't my card working anymore?", "how do i add money from my amex card to top up", "What are your policies for card transfers?", "Where is my top-up verification code?", "What do I do if I think my card was improperly used?", "What are the ATMs that will accept this card?", "How do I know when my card will expire?", "Can you show me where to link the new card?", "Can I get a card although I'm not in the UK", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Do you only use Visa or do you have Mastercard too?", "What can you tell me about getting a virtual disposable card?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Can you tell me how to get a disposable virtual card?", "i received my American Express in Apple pay, why is top up not working?", "May I choose between Visa and Mastercard?", "Do you accept Visa or Mastercard?", "How do I fix my card if it is broken?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "I found my card, how can I use it again?", "How do I receive more physical cards", "What do I do after my card expires?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "Can i have a virtual card?", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "How do I track the card you sent to me?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "How can I top up my card with another card?", "I would like a temporary virtual card", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Do you offer Visa or Mastercard?", "How long will it take my card to get here?" ]
56
I would like to be assisted with the activation of my card.
[ "I just got a new card how do I get it to start working?", "Please help me with the activation of the new card.", "How do I activate my card so I can start using it?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "Can I activate my card?", "I need to activate my card.", "What is the process for activating my new card?", "Do you know the process how to activate my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "Do I have to go somewhere to activate my card?", "I need my card activated.", "Can someone assist me with activating my new card?", "When will my card be activated?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "I have a new card and I need to activate it.", "What information do I need to gather in order to activate my card?" ]
[ "I will be traveling and want money to be added automatically in certain intervals. Is this possible?", "How do I link a new card?", "Do I get a real card?", "How do I make my virtual card work?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "So, my transfer is showing as pending, when will it actually go through?", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "Why can't I use my American Express with Apple Pay to top up my account?", "Help me locate the nearest ATM.", "Is there a tracking number for the card you sent me?", "What do I do if someone used my card without my permission?", "Why am I being a charged for using my card?", "I have a new card. How do i top it up?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "My disposable virtual card was rejected by the merchant, please help?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "If i'm not in the UK, can I still get a card?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "I need to change my PIN. Can I do that at a cash machine?", "Please help me. My disposable virtual card won't work right.", "Please help, the atm swallowed my card, what do I do?", "i need help, i lost my card", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "How do I link a card that I already have?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "How do i transfer money using my credit card?", "When using a US card, what is the cost for a top up/off?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "What cards to do you support to top up.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "How do i finalize a card payment", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Can you send me more cards for my account?", "How do I reset a forgotten passcode, please?", "Tell me about the card PIN?", "Can I choose from either Visa or Mastercard?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Could I get a mastercard if that's reasonable?", "No Visa please. I want to continue with Mastercard.", "When can I order a disposable virtual card?", "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?", "How do I check security settings on my card?", "What places will accept my card for payment?", "I have lost my card! What is my next step?", "Tell me how I can verify a card top-up.", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "What's the deal? My card was just denied for top up. Why is it not going through?", "My card is about to expire, what do I do?", "Is using my card free?", "Please tell me how to get a physical card.", "what's the process for getting a disposable virtual card?", "I want to reactivate my card, I thought I had lost it but I found it.", "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "I would like some more physical cards, what is my limit?", "How can I check for an unsupported merchant for my transfer request?", "How can I obtain a disposable virtual card?", "How do I track the card you sent me?", "Can I get both a Visa and a Mastercard from you?", "Please explain to me the process of getting a virtual card.", "Is American Express supported for adding money into my account?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Who can have access to top up my account?", "Where are the ATMs that accept this card?", "Can I order extra cards?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Can you tell me how to get a disposable virtual card?", "Help me verify the card used on a top-up.", "I'd like more information about choosing a Visa or Mastercard.", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "When getting my ID checked, what are the steps involved?", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "How do I replace a card that's going to expire?", "How do I set my physical card PIN?", "When will I recieve my new card?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "can i order cards on the app", "Where do I find my PIN for my new card?", "How do I request the PIN?", "How do I initiated a bank transfer to top up?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "I cannot seem to use my card.", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Will you send me a new card in China?", "My card is about to expire. What do I need to do to keep using my card?", "How much can I top up on my card?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Why is this fee being charged to me after using my card?", "What cash stations take this card?", "Can you help me with proving my identity?", "When will I get a new card when I order it, and how much will it cost.", "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "I need a second card, can I have more than one?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I think someone is using my card to make transactions I don't remember.", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Where do I go to get the code to verify the top up card?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "How do I know when my card will arrive?", "How do I use a card to top up?", "Will I need to order a new card since mine expires next month?", "If I am in China, can I still order a new card and if so, how?", "I need assistance addressing a direct debit that I did not do myself.", "Can someone please help assist me by explaining to me why my pass-code is not working?", "How do I find my card PIN?", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "If my funds are running low, will the app top up automatically?", "Are there steps I need to take before my card expires?", "What is my card's PIN?", "What do I do if my card expires soon?" ]
56
I just received my card and I'd like to activate it.
[ "How do I activate my new card", "I tried activating my plug-in and it didn't piece of work", "How do I activate a card?", "How do I activate my card that just arrived?", "With my new card, how may I activate it?", "Hi, would you please activate my card?", "How can I activate my card so I can start using it?", "My card needs to be activated asap", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "Explain the activation method for this card", "I got my new card where do I go to activate it?", "I want to activate my new card.", "How do I activate a new card?", "I need assistance activating my card?", "What information do I need to gather in order to activate my card?", "I want to start using my card, how do I activate it?" ]
[ "Can I get a card that works in other countries like Africa and Indonesia?", "Can I transfer money to my card via bank-transfer?", "I have left my card at my parents house. Can you send me a spare one please to use in the meantime?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "When would my card be charged an extra fee for a transaction?", "How to order a virtual card", "The card I have doesn't work.", "And do you have virtual cards instead of physical ones?", "My daughter need a card from this account. Is that possible?", "Do i have to wait to get the pin or can i set up a pin", "How do I know when my card will expire?", "My ID verification hasn't gone through yet, but can I use my account anyway?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "I found my lost card. Am I still able to use it?", "Can I choose between Visa and Mastercard?", "The stupid machine just swallowed my card!! I need a new one ASAP", "What is the process for getting an actual physical card?", "Do you use Mastercard or Visa?", "What can you tell me about getting a virtual disposable card?", "I want a refund, but I haven't received the item yet. Can I cancel it and get my funds back? How do I do that.", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "how should i add money to my card", "found card, how to put it back in app", "What cards and currencies can I use to top up my account?", "I'm not in the UK, can I get a card?", "I already have one of your cards, how do I link them?", "Do you offer Visa or Mastercard?", "I am having issues using contactless payments, could my card be damaged?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "My card is due to expire soon.", "How long does it take for the card to come?", "How do I get a disposable virtual card as well?", "How do I transfer money to my account?", "The ATM won't give me my card back. I need it back now!", "Am I limited to what ATM I can use my card?", "I need to find the card I received in the app.", "Where do I find a virtual card?", "I want to give a second card for this account to my daughter, would this be possible?", "I need my card delivered as soon as possible.", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Can you let me know if Visa is among the card scheme assignments?", "What is the verification code for my top up card?", "Is this card available to Americans?", "My card isn't working", "My card is about to expired what will happen?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "I can't be sure, but I think that someone may be using my card.", "Can I get cash with this card anywhere?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Do I get a choice between Visa and Mastercard?", "what is my card PIN", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "I'm worried my card might be lost in the mail? How long does it usually take to arrive?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Will you assess me more fees if I top up with an international card?", "What's the phone number to freeze a card?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "My card hasn't been working when I try to use it.", "How long should I expect for the card to arrive?", "What retailers accept my card?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Why won't my card show up on the app?", "Today I used my card at a restaurant and it was declined. Why?", "Can I use app to unblock my card?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "My card doesn't work when I use it.", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "I anticipate getting a Visa card", "Can I make online purchases with my card?", "What's going on with my card? I've tried multiple times and it never goes through.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I want to reactivate my card, I thought I had lost it but I found it.", "If I only have 1 other US card, can you take it?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "I need support options, I want to top my card", "Are physical card available?", "Will I get charged for topping off my card?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Is it possible to get a Visa and Mastercard from you?", "How can I get my card out of the stupid ATM that ate it?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "Can you help me get a disposable virtual card?", "I can't get my card to work.", "Please give me both Visa and MasterCard, is it possible?", "Can I use my card wherever I want?", "Can I transfer money to my credit card?", "may I have a Visa and a Mastercard from you.", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "How do i secure a top-up card?", "What do I need to do to transfer money with my credit card?", "What ATMs can I use my card?", "What ATMs is the card okay to use at?", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "Where's the verification code for the top-up card?", "Can you tell me if I can track the card you sent me?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I need a physical card. What are the fees?", "How long do you have to wait to see your virtual card your ordered?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "How do I take a block off my card?", "How do you get a virtual card?", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "Where are the locations of ATMs that accept this card?", "I've lost my card. What can I do about that?", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "Are there any limits to were my card is accepted?", "What cards do you offer?", "Is there a way to obtain a virtual card?", "I have a Visa and Mastercard, can I use these?", "How do I check security settings on my card?", "My daughter would like a card as well, how can we make this happen?", "What is the first step that I should take after my card has been stolen?", "Do you have info about the card on delivery?" ]
56
can you assist me in activating my card?
[ "What do I do to activate?", "What do I need to do to activate my new card?", "I'm not able to activate my card how do I fix this problem?", "I am having trouble activating my card.", "I have a new card. How do I activate it?", "I couldn't complete card activation.", "Do I need a photo ID to activate a my new card?", "i cant seem to activate card", "What needs to be done to activate and use a card?", "Can I activate my card?", "I tried activating my plug-in and it didn't piece of work", "What is the procedure for activating this card?", "How do I activate a card I received?", "I would like to activate my card.", "I tried activating my card and it didn't work", "I need help activating my new card." ]
[ "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "In what way can I use the disposable cards?", "What can I do about a direct debit transaction on my card that I didn't make?", "I need to top up, can I use google pay?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Does it cost much or take long to get a new card? Mine is about to expire.", "My card won't physically work.", "How do I verify the top-up card?", "Do I need to verify my top-up card?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Help! I need to cancel a transaction.", "Is there a way yo change my PIN?", "Is there a fee for extra cards?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "If i'm not in the UK, can I still get a card?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "I live in the US but want to get a card", "Is it possible to give a second card from my account to my daughter?", "How much is it to use my US debit or credit card to top up?", "How do I top up?", "How do you get a virtual card?", "what are you going to use my identification details for?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Help! In the app there is a payment that I don't remember.", "I'd like like to know where I can order a virtual card?", "Will you charge me more if I use a European bank card for a top up?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "What is the status of my card's delivery?", "What is the first step I need to make for being able to access my account?", "Help me unblock my PIN.", "What are the currencies and cards that are supported with my account?", "I would like to get your card in EU. Is that possible?", "When will I get a new card when I order it, and how much will it cost.", "Is there a way to order a virtual card on the website?", "What US credit cards do you accept?", "Will I be charged a fee to top up using a debit or credit card?", "What do I have to do to get the virtual card to work?", "Can I get both a Visa and a Mastercard from you?", "Is it possible to give a second card for this account to my daughter?", "Can you tell me why my credit card was declined while trying to top-up?", "How do I check my security settings to allow contactless pay?", "How to verify top up card?", "I got a new card, how do I link it?", "I want a card, but I'm not in the UK- can I get one still?", "I would like a disposable virtual card, could I get one?", "How to decide if I get a Visa or Mastercard?", "Do you have a list of cards and currencies you support?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Is a physical card also available", "how do I speed up identity verification?", "My card was confiscated by an ATM. How do I get my card back?", "What will happen if I want to add money using an international card? Will I run into any fees?", "Is there a verification code for the top-up card?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I've received my card so now I need to know how to sync it to the app.", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Where is the virtual card?", "Which one are you? Visa or Mastercard?", "How do I link a new card to an existing one?", "Where do I link the new card?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I think my card payment has been stopped", "Once my card expires, what should I do?", "How can I locate the virtual card?", "Am I limited to what ATM I can use my card?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Do you know if there is a tracking number for the new card you sent me?", "What is the top-up limit for my card?", "can i get a physical card online", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "Help me cancel a transfer.", "Is there any limit to the amount I can add to a card at a time?", "When would my card be charged an extra fee for a transaction?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "Can I get a card even though I live in the US", "Is it possible to obtain both a Visa and a Mastercard from you?", "What is the best way to get my virtual card?", "I want to cancel my card. I think someone else is using it.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "How do I get to the virtual cards?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "How do I get my PIN unlocked?", "Can you help me process a refund?", "Can you issue both a Visa and a Mastercard to me?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "is it just visa or can i also use mastercard?", "How do I freeze my card using the app?", "What is the charge for paying with my card?", "Think someone has took money out with my card. What shall I do?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "How can I transfer money using my credit card?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Can you send me a Mastercard, instead of a Visa?", "Money transfer help? How long?", "can i top up from a usa credit card", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "Can another family member hold a card for this account in addition to mine?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "What is the verification process for a top up card?", "What do I do? My card is broken.", "Is there a way to track the delivery of my card?", "There has been an unusual withdrawal from my account, can you help?", "Show me how to change my pin?", "Help me locate the nearest ATM.", "show me how to transfer to my account", "Where can I order my virtual card?", "What is the fee on my card payment?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "And do you have virtual cards instead of physical ones?", "What are the ATMs that will accept this card?", "What should I do if I think my card was stolen?", "Where can cards be delivered?", "Where is my new card if I haven't received it yet?", "When getting my ID checked, what are the steps involved?" ]
637
How do I activate my card to start using it?
[ "What information do I need to gather in order to activate my card?", "I just got a new card, and I want to know how to activate.", "Help my activate my card.", "I need to activate my card, how is that done?", "Who do I call to activate my new card?", "My card needs to be activated.", "I was unable to activate my card.", "I tried activating my card and it didn't work", "My card needs to be activated asap", "The activation process did not work, please help?", "How do I activate my new card I just got?", "Assist me please with card activation.", "What do I need to do to activate my new card?", "I need assistance activating my card?", "How can I start using my card?", "How long will it take to activate my new card?" ]
[ "Can I put my found card back into the app on my phone?", "What is the limits on the number of disposable cards I can have?", "I want to top up my account. What payment methods are supported?", "Can I use my card while on vacation overseas?", "I want to use bank transfer for topping up my account. How is it handled?", "Does this card work everywhere?", "What should I do if my card is stolen?", "How can I get disposable virtual cards?", "What is the verification code for my top up card?", "What do I do since the machine swallowed my card. I need one.", "May I use my account now, even though the identity verification has not gone through yet?", "Is there a charge for topping up by card?", "How will I receive my PIN?", "Do these virtual cards have any caps on using them?", "I have a disposable virtual card here, so would you tell me what to do with it?", "I'm not certain, but someone may be using my card.", "Do you charge a fee for topping up a card?", "Could it be that I deactivated my card, its not working?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Where is the top-up card verification code?", "What can I do to verify my identity?", "Can I re-link a lost card with the app?", "I want to op up my account by using bank transfer. How do I go about it?", "Where can I get a disposable virtual card?", "What is the age to open an account?", "Will I be charged for topping up by card?", "Shouldn't my new card be here by now?", "How can I order virtual cards?", "How long do you have to wait to see your virtual card your ordered?", "Since my id hasn't been verified, when can I use my account?", "Can you make sure I get a MasterCard and not a Visa?", "Please tell me why I was charged additionally when I used the card.", "What can I do if my card still hasn't arrived after 2 weeks?", "I can't find my card! What should I do?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "I topped off my card is that something you will charge me for?", "How do I fix a broken card?", "How much does it cost to top up by card?", "I need clarity on why my card is not working.", "Where are the ATMs that I can use Mastercard?", "are both visa and mastercard available to me?", "Do I need to verify my top-up card?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "I need more than one disposable card", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "When the time is right will this automatically replenish my balance?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Where can I find the verification code on a top-up card?", "My card gets rejected when I try to use it", "My card is lost! What do I do now?", "Can I use my account before my Identity verification has passed?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Send me a physical card", "My card was used without my permission, what do I do?", "When I add money to my international card do you charge a fee to do so?", "Are there any fees to get additional cards?", "I can't find my card! Can you help?", "How many times can I use a disposable card?", "What do I need to do to verify my identity?", "Is it possible to use my credit card to transfer money?", "can i get a virtual card online", "How do I go about verifying my identity?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "From where can I withdraw?", "How can I change the PIN? Do I have to go to a real bank?", "Which merchants accept this card?", "My card expires soon, will you send me one automatically?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I would like open a second card for my daughter, how can you assist me?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Is there a way to track the new card you sent me?", "How do I complete the ID check?", "My card won't physically work.", "How can I top up with Apple Pay?", "Why have I been charged a small fee to use my card?", "How does it work when I transfer money into my account?", "How do I change my account details?", "How do I report my card as lost or stolen?", "My card's frozen, what can I do?", "What steps do I need to take for the identity checking process?", "Can I track when my card will be delivered?", "What is the price for an additional card?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "How much can I expect to pay to top up a US card?", "What kind of ATM's can I use?", "Can you give me a virtual card?", "How do I activate auto top-up when traveling?", "Do I receive the physical card for free", "How long until my card is delivered?", "Can I unblock my card using the app?", "About this card PIN?", "I want to reactivate my card, I thought I had lost it but I found it.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "What is the disposable card for?", "I don't have a virtual card - how do I get one?", "How can disposable cards be used?", "Why is this fee being charged to me after using my card?", "how do I find the code to verify the top up card?", "Can I have one of the virtual cards?", "How do I top-up automatically?", "What is the verification process for a top up card?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "I didn't know I was going to get charged to use my card.", "Is there a tracking number for the card?", "I really want a physical card. How do I get one?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Am I allowed to carry an additional card?", "There is an extra small charge on my card! What do I do?", "What are all the currencies and cards supported to use this?", "Is there a way to use this app with a disposable virtual card?", "A card has been sent to me, how do I track it?", "My actual card isn't working.", "I've lost my card. What can I do about that?", "How many times can I use the disposable virtual card I have?", "Are physical card available?", "Which ATM's can I use to make a withdrawal?" ]
599
What do I need to do for the card activation?
[ "I have my card now how do I activate it?", "I got my new card where do I go to activate it?", "What do I need to do to activate my new card?", "My card activation attempt failed.", "When are you going to activate my card?", "I need assistance to activate the card on my account.", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "My new card just arrived, how can I activate it?", "I tired but an unable to activate my card.", "How do I verify my new card?", "I would like to have assistance with activating my card.", "What do I need for activation of my card?", "I have a new card. How do I activate it?", "My new card has arrived, what's the activation procedure?", "What do I have to do to activate my card?", "Can I get some help activating my new card?" ]
[ "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "How do I verify my top up?", "I topped off my card is that something you will charge me for?", "What are all the currencies and cards supported to use this?", "What is the process to change my PIN?", "Are there any restrictions for the disposable cards that I need to be aware of?", "How do I go about transferring money into my bank account?", "Please tell me how I can get a virtual card.", "How will I receive my PIN?", "Is it possible to order a virtual card?", "How do I check my security settings to allow contactless pay?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I tried using my card today and it's not working, can you help me?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "How do I use contactless payments?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "What steps do I have to take to change my PIN?", "Is there a way I can get my ATM card back from the machine?", "Is there a way to track the delivery of my card?", "Please help me! My physical card isn't working right.", "I want to change my PIN - do I need to be in a bank?", "How do I use bank transfer to top up my account?", "What do I do to verify my source of funds?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "When will my new card be delivered?", "Is my card actually working? It's the first time I tried using it", "I need help with understanding why my card is not working.", "Is there a way to order a virtual card on the website?", "Can I transfer money to my card via bank-transfer?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Do I need any kind of proof for the identity check?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Since my card is about to expire, I need a new one.", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "How do I get a PIN?", "When will the card arrive?", "Is there a way to use this app with a disposable virtual card?", "Can I order a second card?", "About this card PIN?", "I can't get my card to work.", "What is the top-up limit on my cards?", "How do I add cash to my account?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "What kind of ATMs would this card be accepted at?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Who accepts this card?", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "How long until my new card gets here?", "How do I track the card you sent to me?", "How much for an actual card?", "Is there an allowance on cards?", "Should I order a new card before I freeze my original one?", "How can I go about transferring money to my account?", "How do I use my card if I lost my phone?", "Are you going to charge me to top up my card?", "How to I transfer my funds into my account?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Is my credit card supported for top-ups?", "What do I do after the ATM takes my card.", "Do you know which businesses will accept my card?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "For physical cards, do you charge?", "How long should I expect for the card to arrive?", "Where is the tracking number for the card?", "Please give me both Visa and MasterCard, is it possible?", "Which ATMs take the card?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "top up with credit card", "how do VR cards work", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Is it possible for a person who lives in the US to get a card?", "Do you charge extra for topping up with a debit or credit card?", "Can you give me information about verification code?", "Will you tell me how I am supposed to use the disposable cards?", "What are my payment options for topping off my account?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "How can I verify my indentity?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "I would like to top up my account automatically. How do I do that?", "How do i set up auto top-up?", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "When I add money to my international card do you charge a fee to do so?", "Would it be possible for me to get a second card?", "Are there any specific cash machines that I have to go to in order to change my PIN?", "Can you help me get Top Up to work in the Apple Pay function?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "What's the reason for needing to verify my identity?", "Can I get a new card with new expiration date in China?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Why do you need to perform identity verification?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "What should I do if I think that someone might be using me card?", "What is the limit to number of transactions I can do with a disposable card?", "Are there limits as to where my card will be accepted?", "What are my bank details so I can do a transfer?", "What's the earliest time to receive my card?", "What should I do if I think someone is using my card.", "What should I do if my card payment was cancelled?", "I anticipate getting a Visa card", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "Where can I use my Mastercard?", "How do I top-up automatically?", "I already have a card and want to link it", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Are there any charges for using a bank card to top up", "Why is top up not working if I use my American express with my apple pay?", "how do i setup my apple pay", "I want to transfer from accounts in order to Top up. What are the steps necessary.", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "I want to transfer money into my account, what do I do?", "What steps do I need to take to exchange currencies?", "How much longer until I get my new card?", "Where can I get a card in the EU?", "Help, I don't know what the PIN is to my card?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Is there an additional charge for topping up using a European card?" ]
235
I am unable to activate my card, it won't let me.
[ "How do I activate my card that just arrived?", "I got my new card but I am not sure if it need s activated and how?", "What do I have to do to activate my card?", "How do I activate my card, so that I can start using it?", "Can I have my card activated?", "I want to activate my card, how do I do it?", "Tell me how to renew my new card?", "I want to start using my card.", "I need my card activated.", "Would it be possible to activate my card?", "What would II do if I wanted to activate my new card", "I want to activate the card.", "My new card just arrived, how can I activate it?", "When will my card be activated?", "I just got a new card how do I get it to start working?", "I was unable to activate my card." ]
[ "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "Why is my withdrawal from the ATM still showing as pending?", "I wanted to use my contactless at the metro today but it didn't accept it!", "Where should my card work?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "What can I do to verify my card?", "My card is about to expired what will happen?", "new customer and filling gas for the first time today, not working,", "What do I do if my card has been lost or stolen?", "My ID verification hasn't gone through yet, but can I use my account anyway?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "My card is lost! What do I do now?", "If I order a new card, how much will it be and how long will it take me to get it?", "Tell me how to replace my expired card.", "I found my old card. Can I link it back into the app?", "I tried to take out cash but the amount isn't right, so what do I do?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "Transfer was declined, could not complete request.", "I need to renew a card that's about to expire", "Will I have to wait much longer for my new card to arrive?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "My card would not work at a shop.", "My card didn't work in one of the shops.", "My card is due to expire", "Do you know the reason why my card payment was declined?", "why wouldnt the atm give me money", "Why am I having trouble verifying my id?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "How can I get my card out of the ATM?", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "My PIN is not working and I need assistance.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I couldn't make a transfer to a beneficiary!", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "why hasn't my virtual card come yet?", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "How do I top up my card using your app? I'm new to this.", "How do I link my card", "Why is top up not working for my apple pay app", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "I was attempting to top up with my card but the money has vanished!", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "My disposable virtual card was rejected.", "Can I use American express with apple pay? Why does it make my top up not work?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "My pin was blocked, how do I make it so I can use it?", "I tried to transfer money but it didn't go through", "I am trying to transfer money and something is going wrong.", "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Why did my card payment get declined?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "My passcode doesn't work", "I tried to do a transfer but it didn't go through.", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "Can I reactivate a card I thought I lost?", "I tried to make a transfer, but it was declined. Can you tell me why?", "I was unable to transfer money to a beneficiary.", "I need to move money to another beneficiary. Why is it not working?", "I'm looking in the App and can't find my PIN, where should I look?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I would like to reactivate a card and wondered if that could be done?", "Why can't I add any beneficiary I choose?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "I tried to make a transfer but it failed", "Do I need to order a new card if mine is expiring?", "My transaction has not been received. When are you going to process it?", "What is the procedure for an expired card?", "My credit card transaction was declined for a loan payment. Can you tell me why?", "Help! I fear that my card was stolen,", "Why is there a pending transaction on my card?", "Why would the app deny my top-up?", "I sent some money and the receiver can't access it.", "My card's expiration is approaching, how do I replace it.", "It's been a week since I ordered my card and it's not here. Please help?", "I topped up but the app denied it", "I need my card frozen cause it was used without my consent to take money out. It was in an odd place.", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "How can I make my card show up in the app?", "Why is my identity not being verified?", "I am not sure but someone else might be using my card", "Are there any restrictions on where I use this card?", "why did the app refuse to make an approved payment", "My top-up for Google Pay isn't working", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "My wallet isn't showing my top-up, did I do something wrong?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "I lost my card, what do I do now?", "Why is my card payment still a pending transaction?", "What do I do when my card expires?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "Since my card is about to expire, I need a new one.", "How to order my card?", "How do I get my card out of the ATM?", "When my card expires soon, how fast is the replacement card sent and what are the costs?", "Why was I not able to complete my transfer?", "How do I order a new card when my old one is ready to expire?", "I want to transfer money to a beneficiery. Why can't I?", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I could not get money from an ATM", "My top-up didn't go through; it still says pending. What's up with that?", "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket." ]
255
When are you going to activate my card?
[ "What do I need to do for the card activation?", "What is the most efficient way to activate my new card?", "I would like to activate my card to use now, can you help me?", "What is the process for activating my new card?", "Explain the activation method for this card", "What are the steps that I need to take to activate a new card?", "Show me how to activate my card", "Do I need a photo ID to activate a my new card?", "how long should i wait ti activate my card", "What do I do to activate my new card?", "How do I get my card active?", "How can my new card be activated?", "I can't activate my card?", "How do I active this card?", "I just got a new card, and I want to know how to activate.", "What is needed to activate my card?" ]
[ "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Where can I find the verification code on a top-up card?", "How can I revert a transaction from this morning?", "Do you have a list of businesses that accept this card?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "Can I use my American Express card with Apple Pay?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Where do we mail the card?", "Where is the card PIN?", "How long does it take to authorise a payment?", "Where do I find the virtual card?", "How do I update my details?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "How can I link the new card?", "Is this card available to Americans?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "How do I transfer funds directly from my credit card?", "Are there only certain ATM machines where I can use this card?", "How do I use American express to top up my account?", "I need a card, but I'm in the US at the moment.", "What is the time for a transfer?", "I'm being asked for a verification code. Where do I find it?", "How long do I have to wait for my transaction to be completed?", "Can I order a disposable virtual card?", "I've lost my card. What can I do about that?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "What credit cards are supported?", "Where is the virtual card?", "I would like a card please.", "Can you tell me about these disposable virtual cards?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "Please help me! My physical card isn't working right.", "How can I use my credit card to transfer money?", "Can I get a card although I'm not in the UK", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Who can I speak with regarding a lost card?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "There is an extra small charge on my card! What do I do?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "How come my card doesn't work anymore?", "How do I receive more physical cards", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Is it acceptable to use my card anywhere?", "Is there a charge for topping up by card?", "Can I used my card even if my phone has been stolen?", "How much is the charge to top up via credit card?", "What happens if my card is stuck in the ATM?", "Help! I lost my card!", "Are there any charges for topping up a US-issued card?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Is it possible to order a virtual card?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "What are my limits on disposable cards?", "Where are cards delivered to?", "When getting my ID checked, what are the steps involved?", "Will you assess me more fees if I top up with an international card?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "How do I use a disposable virtual card?", "I need a disposable virtual card, how do I get one?", "What cards do you support", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Is there a way I can get my ATM card back from the machine?", "Someone else might be using my card without my permission.", "Can you tell my why my card payment has been reverted.", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I need a second card, can I have more than one?", "What are the various currencies and cards that you offer support for?", "Is there anywhere my card will not be accepted?", "How much does it cost to top up by card?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "How can I top up my card with another card?", "How do I report my card stolen?", "How do I use contactless payments?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "Where can I pay with my debit or credit card?", "Can I update my details?", "My card has been found. Is there any way for me to put it back into the app?", "I have another card from the U.S. Will you be able to accept that one?", "I need my card to be delivered fast", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Contactless payments need to be enabled for my card.", "Someone might be using my card that is not me.", "Should I order a new card before I freeze my original one?", "Where is the tracking number for the card?", "What is the process for getting an actual physical card?", "How can I transfer money using my credit card?", "Will I be charged a fee for topping up using a European card?", "My card isn't working", "How long will this card payment stay pending?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "can i get a physical card online", "What do I do after the ATM takes my card.", "How much does it cost to top up a US-issued card?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "Where's the verification code for the top-up card?", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "Why has my card payment not yet been applied to my account?", "How do i top up my google pay?", "can usa residents get a card?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Can I use my card in another institutions ATM?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Where can I use a disposable card?", "I have a top up card. Where is the verification code?", "What is your shipping policies for cards?", "What's the deal? My card was just denied for top up. Why is it not going through?", "how much do you charge to top up US cards?" ]
552
I need to activate my card.
[ "Can I get some help activating my new card?", "Is my new card activated?", "What am I going to need in order to activate my card?", "Would you be so kind as to activate my card? Thanks", "I tried activating my plug-in and it didn't piece of work", "i cant seem to activate card", "What is the most efficient way to activate my new card?", "Can I call to get my card activated?", "Help me activate my new card.", "I have a new card and need to activate it", "I want to start using my card, how do I activate it?", "How do I turn on my new card?", "I got my new card where do I go to activate it?", "I am having trouble activating my card.", "I would like to activate my card to use now, can you help me?", "What do I need to do to activate my new card?" ]
[ "Will I get Visa or MasterCard?", "Can I get a card? I live in the US.", "Is there a way to verify a card top-up?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "How do I make more than one disposable card in a day?", "Is there a way I can get a Visa card?", "What happens if I use my account and my identity verification hasn't finished?", "When I add money to my international card do you charge a fee to do so?", "I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!", "Is there a way to track the delivery of my card?", "Can I add funds to the card directly from my bank account?", "Does it matter if I use Visa or Mastercard?", "Which ATMs take the card?", "How do I initiated a bank transfer to top up?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "Tell me more about getting a virtual disposable card.", "When will my virtual card arrive?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Will I get charged for topping up with an international card?", "When will the card arrive?", "How do I make sure I don't run out of money on my card while traveling?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "For my account, how do I transfer money in?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "What's wrong with my card? The clerk at the grocery store said it was declined.", "Can I get a real card?", "I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.", "Can I get a disposable card? How many can I have? How often can I use them?", "Are there restrictions for my disposable card since it does not seem to be working?", "I ordered a card a week ago, and it's still not here. What do I do?", "Will I be charged for topping up by card?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Where do I get a disposable card", "Is there a cash withdrawal fee? Because I just got charged?", "I need help finding the verification code on the top up card.", "How much is it to buy another card? I was hoping to buy another one.", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "How do I fix my card if it is broken?", "I had a duplicate card and got charged twice. How do I resolve this?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Is there a trick to get the disposable virtual card to work?", "What is the best way to get my virtual card?", "I lost my phone. Can I use my card without the app?", "how can i transfer money from american express card", "If I don't want a physical card can i get a virtual version?", "How do I verify my ID?", "My card is not working.", "I lost my card n need a new one.", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "What can I do if my card still hasn't arrived after 2 weeks?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "Can I order another card?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Card delivery services? Where?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "What is the most that I can top-up to a card?", "Would I have to pay anything if I need an additional card?", "I got a message that I need to verify my identity; what do I do?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Is my card denied anywhere?", "How can I obtain a disposable virtual card?", "The terminal I paid at wouldn't take my card. Is something wrong?", "What ATMs will allow me to change my PIN?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Can I choose between Mastercard and Visa?", "Can I change my pin at ATMs? If so, what ones?", "What do I owe for a new card?", "How do I use a disposable virtual card?", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "What should I do if my card is missing?", "Can I have my card delivered on a specific day?", "Am I able to get a second card?", "How would I go about getting a second card?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "Will you send me a new card in China?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Is payment required to get a card of my own?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "I want to give a second card for this account to my daughter, would this be possible?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Why is this fee being charged to me after using my card?", "How can I change the PIN? Do I have to go to a real bank?", "Hey there's a fee for a transfer on my account. Why?!", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "What is the status of my card's delivery?", "Where can I pay with my debit or credit card?", "Where's the button to top up with a cheque?", "how much to get my card in 2 days?", "My card won't work.", "What is the top-up limit for my card?", "Which credit card top-ups do you accept?", "Can I get spare cards?", "How can I get funds into my account from my American Express?", "If I order a card when does it arrive?", "Can you show me where to link the new card?", "How do I replace a stolen card?", "What can you tell me about getting a virtual disposable card?", "Does it cost to add money to my card?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "How do I verify the top-up card?", "I would like a Visa card.", "Help! I've forgot my app passcode!", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Can I obtained a Visa Card", "How can I use my American Express to add money into my account?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Will I get a real card?", "Why am I unable to withdraw my money through this card?", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "Can you tell me how to get a disposable virtual card?", "How do I report my card as lost or stolen?", "How much can I expect to pay to top up a US card?", "Where is my top-up verification code?", "I need a card, but I'm in the US at the moment.", "what cards can i use to add money to my account" ]
56
How can I activate my new card?
[ "How do I active this card?", "What are the steps to activating a new card?", "I tried activating my plug-in and it didn't piece of work", "What do I do to activate?", "Just received my replacement card, what steps do i need to take to activate it?", "My card activation attempt failed.", "I cannot activate my card.", "Where do I activate my card?", "What is the process for activating a new card.", "My card needs to be activated asap", "Can I have my card activated?", "Where do I go to activate my card?", "I just got a new card, and I want to know how to activate.", "What identification is required to activate my card?", "I just got my new card, how do I activate it?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds." ]
[ "Is there a charge for topping up by card?", "Why is my physical card not working?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "What do I do after the ATM takes my card.", "What ATMs will allow me to change my PIN?", "Do I have a choice for a Mastercard?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "What do I need for the identity verification?", "How much can I expect to pay to top up a US card?", "help, lost my card", "Are there a certain amount of transactions i can do with one disposable card?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "What do I need to do to change my PIN?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Your machine took my card. How do I get it back?", "What number of transactions can i do with one disposable card?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I'm not sure why my card didn't work", "What do I do if an ATM ate my card?", "How do I top up with Apple Pay?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "Where's the verification code for the top-up card?", "Will I be charged for topping up by card?", "Where can I have a new bank card sent to China?", "Can I make online purchases with my card?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "I live in the US but want to get a card", "How do I do a successful transfer to an account?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Can you please explain disposable virtual cards for me?", "My card is about to expire.", "I have a top up card. Where is the verification code?", "Is there a fee for sending additional cards?", "How to verify my identity", "Will you accept my other card?", "You accepts my card?", "What should I do if I think that someone might be using me card?", "How do I find my PIN number?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How do I get my PIN unlocked?", "Can I be given a new passcode?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Do you send more than one card?", "I would like to know if you use Visa or Mastercard.", "Do you charge a fee for topping up a card?", "How do I go forth on transferring money into my account?", "Will I be charged a fee for topping up using a European card?", "Is there an additional charge for topping up using a European card?", "How to I transfer my funds into my account?", "I have one of your cards already, how do I link it?", "What do I need in regards to identification?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "How can I check on the delivery status of my card?", "Tell me what ATMs take this card.", "How long should I expect for the card to arrive?", "Can I make sure my card is delivered on a specific day?", "Why was my new card declined?", "How can I verify my identity?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "How do I track the card you sent me?", "Can I get a card even if I live outside the UK?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "oh my god I lost my card! what should I do?", "When trying to get more than one card is there a extra amount that needs to be paid?", "Why have I not gotten my new card?", "What do I do now my credit card has been swallowed by the ATM?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "How does one send me money?", "I cant find my card.", "What is the maximum number of transactions I can do with a disposable card?", "Is there any way i get a disposable virtual card as well?", "Please tell my why I was charged a fee for using my card?", "I think my card is lost. What do I do?", "Is it possible to get a card when i'm not in the UK?", "Can you make sure I get a MasterCard and not a Visa?", "I need to get a card, but I live in the US.", "What do I do since the machine swallowed my card. I need one.", "Is it possible for a person who lives in the US to get a card?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "What should I do if I think someone is using my card without my permission?", "Can I use my account now, even though my identity verification has not gone through yet?", "Will I be charged if I add more cards to the account?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I need help with understanding why my card is not working.", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Can you issue both a Visa and a Mastercard to me?", "What is the expected delivery date for my card?", "Do you give out Visa or Mastercards?", "Help, I need to top up my account. Where do I send a check?", "Where are the virtual cards?", "Can I update my details?", "Does it matter if I use Visa or Mastercard?", "How long until my card is delivered?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Is there a way to track the delivery of my card?", "How much would an extra card cost?", "Can I pay online with my card?", "How many cards can I have for one account?", "How do I go about transferring money into my bank account?", "Do you know which businesses will accept my card?", "Will I be charged any fees if I want to add money with an international card?", "What do I do if the ATM took my card?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "How would you use a disposable card?", "What retailers accept my card?", "What can you tell me about the card PIN?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "I want to set a new PIN", "Tell me how I can verify a card top-up.", "Can I have more physical cards?", "I would like to get additional physical cards at this time", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "What is the expected delivery date of my card?" ]
599
What do I do to activate?
[ "What is the most efficient way to activate my new card?", "What are the steps that I need to take to activate a new card?", "I need help activating my new card.", "Would like to use my card and need to activate it first. Can you help me do this?", "Do I need a photo ID to activate a my new card?", "Show me how to activate my card", "I tried activating my bill of fare and it didn't workplace", "How long will it take to activate my new card?", "I would like to be assisted with the activation of my card.", "Help me activate my card.", "How can I activate my new card?", "Can someone assist me with activating my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "My card needs to be activated asap", "how to activate card?", "Can I activate my card with the app?" ]
[ "Where do I find how to top off with a check?", "Can you please explain disposable virtual cards for me?", "When will a transfer reach my account?", "Tell me how to setup a new PIN.", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "If I need to top up with cash where should I look?", "I can't figure out how to unblock my pin number. Can you help me?", "i need to proof my identity to you why and how?", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "Trouble transferring transaction contact for help", "Who can have access to top up my account?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "What's the limit to how much I can top up?", "auto-top up option can be found where?", "My card will expire next month, will I need to order a new one?", "Where is my card accepted?", "How do I unblock my PIN?", "How do I unblock my PIN?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "I have arranged a transfer, but no longer need to send it. How do I stop the transfer?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "What do you do with all the identity information you're collecting from me?", "What if my top up is reverted?", "Where is my PIN located?", "Do you need my birthdate?", "I already made a transfer and want to cancel it, how do I do that?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "I just replaced my phone so do I have to make a new account?", "Would I get a Visa or Mastercard?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "When will I get a new card when I order it, and how much will it cost.", "How do I go through the process of currency exchange?", "I have a trasnger that is pending and wondered about it.", "Why is top up not working if I use my American express with my apple pay?", "Someone might be using my card. What should I do?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Which documents do I need for this identity check?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "How do I take a block off my card?", "How can I check to see if my top-up worked?", "What do I have to do to change my pin?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "Help! In the app there is a payment that I don't remember.", "What value can I get for my currency?", "I don't know how to top up my Google pay.", "Where are you cards supported?", "What is the source of funds for my money?", "What is the age limit?", "Tell me if there are any top-up limits?", "need to know places i can withdraw money", "My card is about to expired what will happen?", "How do I see my card in the app?", "Can I use my account even though the identity verification has not passed yet?", "is there a way to change name?", "Which fiat currencies can I use through this app?", "What can I do about a direct debit transaction on my card that I didn't make?", "How do I do an international transfer?", "How do I actually obtain a card myself?", "How much am I allowed to top-up?", "I just topped off my card will I be charged for it?", "What is necessary for the identity verification?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "May I choose between Visa and Mastercard?", "Instruct me how to reset the passcode.", "If my card expires next month, will I need to order a new one?", "Has there been any activity on my card today?", "How can I update my details since I moved?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What is the verification code for my top up card?", "Can I get my card expedited?", "Can I use my American Express stored in Apple Pay to top up?", "How can I set a new pin.", "Can you tell me why my transfer is failing and help resolve?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "How do I find out what countries you service and what countries you do not?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Can you tell me how to get a disposable virtual card?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "What can I do to track the card you sent me?", "I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?", "can i use check to top up", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "What happens when my card expires?", "Can I auto top up multiple times?", "Tell me why I need top-up to be verified?", "So, my transfer is showing as pending, when will it actually go through?", "What is the process for unlocking the pin?", "Can I electronically transfer funds into my account from my American Express?", "My new card isn't in my app, how do I get it in there?", "is there a way to do automatic top up", "How does tranferring money into my account work?", "My card is no longer lost. How do I enter it back into the app?", "When I travel, can it automatically add money in certain intervals?", "I'm interested in getting a card. How does one go about doing that?", "Is there a way to reset my PIN?", "Where do I scan my card?", "I need to top up, but I have to use an international card. Is there a cost for that?", "I am unsuccessfully trying to make a transfer can you help?", "I need to get hold of a physical card?", "Can somebody else top up my account?", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "How do I use disposable cards?", "Is there any way to Auto top-up?", "My card's expiring, what happens now?", "Can I exchange currencies usign this app?", "Is there a fee to make a transfer?", "how do i find out about transfers", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "What is the procedure of unblocking my PIN?", "tell me how I can order my card.", "I want a disposable virtual card, how do I do that?", "Can I top up online?", "How do I exchange currencies using the app?", "Please tell me the steps to verify my identity." ]
235
What steps do I have to take to activate my card?
[ "i cannot seem to activate card", "How do I activate my card to start using it?", "What identification is required to activate my card?", "What is the process for activating my card?", "I need help with activating my card", "I want to start using my card, how do I activate it?", "How do I activate a card?", "I want to activate my new card.", "I'm not able to activate my card how do I fix this problem?", "I couldn't complete card activation.", "Help me activate my new card.", "Is my new card activated?", "What do I need to do to activate my card?", "I am having trouble activating my card.", "I just got this card & I don't know how to activate it.", "I need help activating my new card." ]
[ "What do I need to do for a refund?", "How do I top up my account using transfer?", "What do I do if I already had a card with you guys?", "What locations can a card be delivered to?", "I've lost my card. What can I do about that?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "What number of transactions can i do with one disposable card?", "Are there any fees to get additional cards?", "Where do I change my PIN?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Which atms allow me to change my pin?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What credit cards are supported?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Can I only top-up digitally? Or could I use cash?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "There is an extra small charge on my card! What do I do?", "If I wanted to make a change from GBP to AUD what is the process?", "how do i set up my apple pay watch to connect to my account", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I need to know the process to transfer money into my account.", "What is the top-up limit on my cards?", "What do I do since the machine swallowed my card. I need one.", "I have a card payment that I don't recognize. What should I do?", "Is getting my identity verified required before I can use my account?", "Where do we mail the card?", "what are the locations i can withdraw money", "I need help with understanding why my card is not working.", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "How do I pay by check?", "How long until my card is delivered?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "how do I get a disposable virtual card?", "Will I be charged any fees if I want to add money with an international card?", "Is there a list of ATMs that take this card?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Where can I get a card in the EU?", "Help, I don't know what the PIN is to my card?", "I need a new card since my old one is about to expire.", "What is the expected delivery date of my card?", "What businesses can I use this card with?", "Is my card actually working? It's the first time I tried using it", "How to exchange my currency", "In which stores can I shop with this card?", "What should I do if I think that someone else may be using my card.", "What form of payments can I use for topping up?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Where can I order a virtual card?", "How can I track my card's delivery?", "Is there a way I can check on the card on route to me?", "I would like a Visa card.", "Is this where I order a virtual card?", "how much is the fee for topping by card", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "How would I use a bank transfer for topping my account?", "Where would I order a virtual card?", "What credit cards do you carry", "What are my options for topping up, automatic and/or manual?", "How can I check on the delivery status of my card?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "How can I verify the top-up card?", "Where can I order my virtual card?", "How do I transfer funds from my American Express into my account?", "Where is the card PIN located?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "How do I use a check to top up?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I want to top up by card, what do you support?", "How do I top-up automatically?", "Do I have to change my PIN at a bank?", "From where can I withdraw?", "I topped off my card is that something you will charge me for?", "Tell me what ATMs use this card.", "Who do I talk to about the ATM swallowing my card?", "Can I use this card at any ATM?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "I got a message that I need to verify my identity; what do I do?", "found card, how to put it back in app", "My card's frozen, what can I do?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I want to op up my account by using bank transfer. How do I go about it?", "What are my payment options?", "My payment for my card is not working", "Are you going to charge me to top up my card?", "Do you charge for physical cards", "How long do I have to wait for my transaction to be completed?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What can I use to verify my identity?", "How do I go about topping up with Google Pay?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Where should I withdraw money from?", "I need to get a card, but I live in the US.", "How do I get to the virtual cards?", "What will I be charged for a physical card?", "what countries can i use my card in", "what is my card PIN", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Is there a way to track the delivery of my card?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "How do I update my address?", "When will I have access to my pin number?", "How can I get a virtual card for a one-time transaction?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "If I want to top up, can I use Apple Pay?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I need help getting the virtual card to work.", "How do I make sure I don't run out of money on my card while traveling?", "I want to change my pin number from an ATM. Is this possible?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Where can I update my pin number?", "How would you use a disposable card?", "Will I receive a new card when mine expires?" ]
235
My new card just arrived, how can I activate it?
[ "can you assist me in activating my card?", "I want to start using my card, how do I activate it?", "How do I get my card active?", "Help me activate my card.", "I need help activating my new card.", "What is the procedure for activating this card?", "I need assistance activating my card?", "What is the process to activate a card", "Is my card activated?", "I need to activate my card can you do that now?", "What information do I need to gather in order to activate my card?", "I am having trouble activating my card.", "How do I activate my card that just arrived?", "I would like to activate my card what do I need to do?", "How do I activate my new card", "I was unable to activate my card." ]
[ "how can i track card you sent", "Will I be charged any fees if I want to add money with an international card?", "What is the charge for paying with my card?", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "I would like to order a virtual card.", "Can you help me find the virtual card?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "The card has suffered a security breach.", "Where are cards delivered to?", "Am I limited to what ATM I can use my card?", "May I choose between Visa and Mastercard?", "Visa and MasterCard, can I get them both?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "What do I do if someone used my card without my permission?", "Are there any limits to were my card is accepted?", "In what way can I use the disposable cards?", "Is my card accepted everywhere?", "How do I report my card as lost or stolen?", "I think my card is expiring, what happens then?", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "For some reason my card payment didn't work", "How do I report a stolen card?", "My disposable card seems not to be working am I doing something wrong?", "My card is almost going to expire.", "There is a strange payment on my card.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "where in the app can i find out about my new pin", "I would like to get additional physical cards at this time", "How do I initiated a bank transfer to top up?", "My new pin needs to be set.", "What will I be charged for a physical card?", "How does one send me money?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Help! I can't find my card.", "What credit cards do you carry", "Will I be able to track the card that was sent to me?", "What are ways to test why my card might not be working?", "Can I transfer money to my card via bank-transfer?", "Will this card work at any ATM?", "Does this card work everywhere?", "Where do I verify my identity?", "Can I purchase extra non-virtual cards?", "Is there a way to revert my transaction from this morning?", "How can I tell if someone else is using my card?", "Where do I go to update details?", "help me find the top-up card's verification code?", "Am I able to order a disposable virtual card?", "How do I track the card you sent to me?", "What businesses can I use this card with?", "I need clarity on why my card is not working.", "Is my card payment reverted?", "Which ATMs take the card?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "How do I change the PIN?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "How do I find my PIN number?", "Where's the verification code for the top-up card?", "How can I go about getting a disposable virtual card?", "Can you tell me how to get a disposable virtual card?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I would like an extra card.", "How much is it to use my US debit or credit card to top up?", "HOW LONG THE CARD VALIDITY", "Can I use the card at any cash machine?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "What should I do if my card is missing?", "Can I use my account now, even though my identity verification has not gone through yet?", "When do i activate auto top-up?", "Do I get a choice between Visa and Mastercard?", "What cards do you offer?", "Is there any limit to the amount I can add to a card at a time?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I need a disposable virtual card. Please tell me how to order one.", "When will I have access to my pin number?", "i cannot find my card PIN", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "What cash stations take this card?", "Do I have a choice for a Mastercard?", "card is being used by someone else", "How can I tell if an AMT will take this card?", "I want to order a card. Where do you deliver to?", "My card payment won't work.", "Do I get to have one of those virtual cards I've heard about?", "How do I activate auto top-up when traveling?", "Can I have a duplicate second card?", "can i add funds with a card from the united states", "what's the process for getting a disposable virtual card?", "An extra fee has been added to my card payment is this correct?", "what countries can i use my card in", "How do I update my address?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Can I update my details?", "Would I have to pay anything if I need an additional card?", "how much to get my card in 2 days?", "Do I receive the physical card for free", "What is the top-up limit for my card?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I seem to have lost my card.", "virtual card is not working for me", "My card is not working at stores.", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "What can I expect at card expiration?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Which ATM's will accept my card?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Do you send more than one card?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I found the card that I thought I lost, and I would like to reactivate it.", "Is there a disposable virtual card I can order?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Can I choose from either Visa or Mastercard?", "Help! I lost my card!", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?" ]
599
I am having trouble activating my card.
[ "How long does it take to activate my card?", "My card is not able to be activated how do I get it to work?", "how to activate card?", "I just got this card & I don't know how to activate it.", "Where do I go to activate my card?", "I was unable to activate my card.", "I have a new card. How do I activate it?", "How do I activate my new card I just got?", "Please assist me in activating the card.", "Can someone assist me with activating my card?", "what do i need to have with me to activate card", "I need my card to be activated right now.", "What do I need to do to activate my card?", "How do I activate my new card", "Do you know the process how to activate my card?", "What do I do to activate?" ]
[ "for some reason I am having a problem with verifying my identity.", "How do i receive a physical card?", "Could you tell me why my top up isn't showing in my wallet?", "My card is stuck in the ATM?", "How long will it take my card to get here?", "I could not get my card to work at a shop.", "Can you help me sign up for a virtual card?", "I didn't make these transactions. Is someone else using my card?", "At which ATMs can I use this card?", "If I see a payment in the app that I don't recognize, what should I do?", "How do I fix a broken card?", "Can I get a new pin number at any ATM using my card?", "My account is locked because I used the wrong pin too many times. Please help.p", "I have a problem with a transfer. It didn't work. Can you tell me why?", "When should I expect to receive my card?", "Have you sent out my card yet?", "What should I do if I think that someone might be using me card?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "Is there any way for you to find my card?", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "I received my new card. Where is it in the app?", "I can't find the card PIN.", "Help! My card is stolen.", "Why isn't the transfer to my account showing up?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Can you tell me when my card will arrive?", "I found my card, I would like to reactivate it.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "I think my card is expiring, what happens then?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Can you track my card for me?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "How do I find the code needed in order to verify my top-up card?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "How do I know when my new card is going to arrive?", "Can I add a card to back into the app?", "Can I use my account although my identity verification has yet to pass?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?", "How can I get my card back out?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I can't make purchases with my virtual card.", "If my card payment is cancelled, what should I do?", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "How do I get another card", "Help me order a new card that's going to be expired soon.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "Are there any restrictions on where I use this card?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "how soon will my card arrive?", "Do you know how to change my card PIN?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My card payment has failed.", "I think something went wrong with my card delivery as I haven't received it yet.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How do I replace a card that's going to expire?", "I used my card to top up, but the money is not there!", "I did not get my virtual card yet, Why?", "My card got trapped inside an ATM, what should I do?", "My top-up didn't go through; it still says pending. What's up with that?", "I mistook my pin and now I am locked. Can you unlock me?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "When will I get a virtual card? I haven't gotten one yet", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "I am unsuccessfully trying to make a transfer can you help?", "I want to link to my card card with you, how?", "How can I get my card out of the ATM?", "For some reason I am unable to preform a transfer to a beneficiary.", "Why didn't I receive the right amount of cash at the ATM?", "Are there any restrictions to where I can use my card?", "What do I do if my card expires soon?", "Can I order a new card with the app?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Help me figure out how to link the new card.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "How do I check my security settings to allow contactless pay?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "How do I get a physical card?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Why is my withdrawal from the ATM still showing as pending?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Where is the PIN for my card located?", "The card payment I made didn't work.", "Why isn't my google top-up pay working?", "I was attempting to top up with my card but the money has vanished!", "How do I receive my physical card", "I did not get my card yet, is it lost?", "I put money in my account a week ago but its still not there, what is happening?", "Can you please tell me why I cant get money from the ATM?", "How do I set-up my PIN for the new card?", "What happens when I money transaction doesn't show up on the receiving side?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "What is stopping my money from transferring?", "Why isn't my PIN available yet?", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "Why is the purchase I made this morning still pending?", "My card hasn't shown up yet.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "How do I view the card I received in the app?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Which ATM's accept my card?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "I think my card is broken", "The ATM will not let me get cash, WHY?", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "What is my card's PIN?", "Why has my card payment been declined?", "My card is lost! What can I do?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "On a card top-up, where can I verify?" ]
255
My card is not able to be activated how do I get it to work?
[ "I need help with activating my card", "I need my card to be activated right now.", "What are the steps that I need to take to activate a new card?", "Hi, would you please activate my card?", "My card needs to be activated asap", "will you be able to activate my card", "How can I activate my card>", "What do I need to do to activate my card?", "What do I need to do to activate my new card?", "Explain the activation method for this card", "What is the proper way to activate a card?", "Just received my replacement card, what steps do i need to take to activate it?", "I just received my card and I'd like to activate it.", "Why can't I activate my card?", "I am unable to activate my card, it won't let me.", "The activation process for my card isn't working." ]
[ "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "My card is stuck in the ATM?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "How soon will I get my card?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "I need to get my card quickly", "Why can't my ID be verified?", "What do I do if I think someone has used my card?", "What do I have to do to get my PIN unblocked?", "I managed to drunken block my card :(( Help!", "I need my card topped up,", "To many charges on my card how do I go about fixing that?", "Why is my 'top up' not showing up in my wallet?", "i dont recognize a charge on my card", "Where will I find my card?", "My ATM transaction was unsuccessful.", "What do I do with my card PIN?", "What steps must I follow to get a Visa credit card?", "Is there a way I can get a Visa card?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "How long will it take for me to get my card?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "When will I receive my card?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "My cash transaction isn't showing on my account", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "Why am I unable to transfer money when I was able to before?", "How do I make my transfer go through", "I need to make a transfer but it keeps getting declined I need Help!", "Why was my new card declined?", "Why can't my beneficiary access my account?", "How is my ATM deposit not available yet?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "What is the reason that my card payment was cancelled?", "where can i have a virtual card", "My card was used without my permission, what do I do?", "Do I qualify for a visa card?", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "My card's expiring, what happens now?", "Can I order a card?", "Why is my ATM withdrawal still pending?", "I'm locked out of my account as I can't remember my code, what do I do now?", "oh my god I lost my card! what should I do?", "I still don't have a card. How do I get one?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Where can I locate my card PIN?", "Is my new bank card on the way and is there a way to track it?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Why has my payment not gone through?", "I could not access my money at the ATM", "Top up on my Google Pay isn't working.", "Why can't the recepient of my money transaction see it?", "How do I order a new card before It expires?", "My card hasn't arrived yet.", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "how should i add money to my card", "Is it possible to link a new card?", "My card will expire soon, When do I need to order a new one?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Why isn't my pending transfer finished?", "How do I link a new card to an existing one?", "How do I set-up my PIN for the new card?", "Why was I not able to complete my transfer?", "My card couldn't pay in a shop.", "Reason for my card to decline", "My card payment is showing pending.", "My PIN is blocked, what do I do?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "What do I do if my card is stolen?", "Can I re-link a lost card with the app?", "I don't have my card after 1 week. What are my next steps?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "still waiting on my new card", "Do you have Visa or Matercard?", "I found my card. How can I put it into my app?", "Why am I not able to verify my id?", "Where is the PIN for my card located?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "When do I get my card PIN?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "What is the status of my card's delivery?", "How do I get started when I get my card?", "Can I add a card back to the app?", "My ATM got stuck and I'm not sure what to do.", "Can I use this card at an ATM?", "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "How long should I wait for the card to arrive?", "Why did my card payment get declined?", "My transfer keeps failing and I just want to transfer the money can you please make it work?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "lost my card in atm", "Why was my transfer stopped ?", "Where do I find my card PIN?", "How long does it take to recieve my new card?", "When do I set up my card PIN?", "I need my card soon.", "I seem to have lost my card.", "Can I link your physical card", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "I tried to used my card in a shop and the transaction was declined.", "My card payment still pending", "Is it possible to order a card?", "The store card reader would not accept my card.", "do i need to wait to get my card before getting a pin", "I have a new card. How do i top it up?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "How do I report my card lost or stolen?", "Where do I go to order my card?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "I am looking to get a Visa credit card, what must I do to achieve this?", "Please help, the atm swallowed my card, what do I do?", "In the app, how can I make it show the new card that arrived?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "How come I didn't get a virtual card yet?", "I found my old card. Can I link it back into the app?", "show me how to top up with my card", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "Why am I unable to withdraw money even though in the past I've done it just fine?" ]
392
I'm not able to activate my card how do I fix this problem?
[ "Could you please tell me how to activate my new card?", "How can I activate my new card?", "My new card came in. How do I activate?", "What do I need to do to activate my card?", "How do I activate my card so I can start using it?", "Card activation is not working. What do i do?", "What is the process for activating a new card.", "I need to activate my card.", "How do I active this card?", "Please help me with my card. It won't activate.", "How do i activate my card", "I tried activating my card and it didn't work", "Is my card ready for use or does it need activated and if so how?", "The activation process did not work, please help?", "How can I activate my card>", "How do I activate my card that just arrived?" ]
[ "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "What's the procedure for getting a card?", "I couldn't get money from the ATM", "I tried to get cash in the ATM but it was not approved", "Can I choose what card I can use", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "There is a strange payment on my card and I don't know what to do.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "My card is about to expired what will happen?", "Out of the blue, my card stopped working.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "It's not letting me transfer money to my beneficiery.", "I couldn't do a transfer to an account", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "How to receive the actual card", "Can I link another card to my account?", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "Will I need to order a new card since mine expires next month?", "How do I know if I will get my card, or if it is lost?", "Is there a trick to get the disposable virtual card to work?", "Do I need to order a new card if mine is expiring?", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "How do I add an existing card to the app?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "Can you look at my account ans see why my card was declined", "Why isn't my pending transfer finished?", "I'm not recognizing the card payment.", "Why is top up not working for my apple pay app", "I'm trying to activate the auto-top up function. Where is it?", "I put money in my account a week ago but its still not there, what is happening?", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "What's wrong with my card? The clerk at the grocery store said it was declined.", "My card payment is being declined and I've tried several times.", "How can I create another card linked to this account?", "I am being charged the wrong amount on my card.", "A transfer could not be completed.", "My card payment might have been reverted.", "How do I add my new card to the app?", "I tried to top up using my card, but now the money just disappeared!", "The passcode isn't working for me.", "Why isn't my google pay top up working?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "What do I do if my PIN was blocked?", "I was unable to transfer to another account.", "I believe my card has been compromised as there are funds showing that I did not receive.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Is there a way to reset my PIN?", "I don't know why my payment didn't work.", "There has been a payment in the App that has not be done by me.", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "My bags were stolen. I need a new card but need to cancel the stolen one.", "i am under 18 and i am trying to verify my id. why wont it work?", "Something is wrong with my payment account since it has been declined", "My ATM got stuck and I'm not sure what to do.", "Is my card payment reverted?", "I am having problems transferring to a beneficiary.", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "What are the rules to where I can use my card?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "My ID won't be verified!", "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "why isnt my account allowing transfers", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Why is my beneficiary not working?", "What are the steps I should take to recover my swallowed card?", "How do I order a new card when my old one is ready to expire?", "still waiting on my new card", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "How do I link this new card?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I am unsuccessfully trying to make a transfer can you help?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "My card is missing! Help!", "Can you help me track my card?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "One of my card payments has reverted", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "My top-up isn't working.", "What steps should I take before my card expires?", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Where can I locate my card PIN?", "I need a new card, my current card is nearly expired.", "I tried to make a transfer but it failed. will you tell me why?", "What's go on, where is my new card?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I tired to deposit some cash into my account but it's not there", "My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "I got a new card, how do I link it?", "Need help with a stolen card.", "I want to link my new card. Can you help?", "How do I link the new card?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "Can I revive a physical card.", "My card was stolen. What do I need to do?", "Why couldn't I complete a transfer?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I am not able to see the card PIN anywhere?", "My card will expire soon, When do I need to order a new one?", "Why am I unable to transfer money when I was able to before?", "What do I do if my card was stolen.", "Tell me why my card payment was declined.", "I need to change my card PIN.", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "I transferred some money but the receiver can't pick it up for some reason.", "There is a card payment that I'm not recognizing." ]
392
I cannot activate my card.
[ "How do I verify my new card?", "what are the steps to activate my card?", "How can I activate my new card?", "Help me activate my new card.", "Tell me what I need to do to activate my card.", "I want to activate the card.", "What do I have to do to activate my card?", "Tell me how to go about activating my new card?", "Where do I activate my card?", "Tell me how to renew my new card?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "What's the right way to activate my card?", "will you be able to activate my card", "How can I activate my card so I can start using it?", "How do I activate a card I received?", "I'm not able to activate my card how do I fix this problem?" ]
[ "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "why didnt a transfer to my account process", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "I have a problem! The ATM stole my card!", "Hi, I have an apple watch. How do I use it to top up my card?", "I'd rather not use my physical card, how can I get a virtual card?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "What do I do if the ATM took my card?", "Is there a way to track my card?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "An ATM machine didn't give me back my card.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "How do I change my card PIN?", "I don't have my mobile device and am unable to make the payment because I forgot my details.", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Could you tell me why my top up isn't showing in my wallet?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "My PIN is not working, can you help?", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "Can I choose whether I receive a Visa or a Mastercard card?", "Why can't I see a transfer to my account?", "Card payment didn't go through.", "Hello, what is a virtual card and how do I get one?", "How do I report my card lost or stolen?", "I have a card payment that I don't recognize. What should I do?", "I think someone else is using my card. There are transactions I didn't make.", "I don't recognize this debit transaction in my billing statement?", "What do I have to do to get the virtual card to work?", "How do I add an existing card to the app?", "My ID verification hasn't gone through yet, but can I use my account anyway?", "What do I do if the ATM ate my card?", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "How do I top up my card?", "Why is my card payment still listed as pending?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "how to get card pin?", "Help! When will the card arrive at my home?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Could you please tell me why my purchases from this morning say payment is pending?", "Why can't my beneficiary get access?", "I tired to deposit some cash into my account but it's not there", "Is there a limit on the number of times I can use a disposable card?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why wouldn't the ATM give me my money?", "What steps do I need to get another card?", "How do I link one your card if I have one already?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "Am I able to use my account if the identity verification is not complete?", "I tried to use my card to top up but all of the money has disappeared.", "I seem to be having trouble with my Google Pay Top. Can you please help?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "I want to transfer money to a beneficiary, but I couldn't.", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "How do I top up using my card?", "why didnt my account allow a transfer", "How do I check to see why my card payment was declined?", "What is the reason I couldn't do a transfer to a beneficiary?", "Why can't I take cash out of the ATM?", "Can you tell me the status of my new card?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "When traveling, can I auto top-up my card at certain times?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "Someone else might be using my card without my permission.", "how come i can't find anywhere to load using cash", "I'm not sure why my card payment was cancelled, can you find out why?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "how do i get a pin for my card", "going to need a new card what are the fees and time it takes", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "The app doesn't show the card I received.", "Why hasn't my transaction been completed?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I am not able to verify my id. Why?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "Do you know the reason why my card payment was declined?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I keep trying to make a payment, but it doesn't work.", "I am unable to transfer money. I believe it is not working because it states it was declined.", "My card has an issue, the payment has been deferred.", "When I use my card, it says decline?", "I believe my card has been compromised as there are funds showing that I did not receive.", "Why isn't my deposit in my account?", "can you tell me why my card was declined?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I entered the pin incorrectly too many times and now it is blocked. Can you help?", "I have lost my card! What is my next step?", "My identity can't be verified for some reason", "Why isn't my top up showing on my wallet?", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "My card hasn't shown up yet.", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "What can I do to verify my card?", "My PIN seems to be blocked, help me access it?", "I can't find the top-up card verification code.", "I mistook my pin and now I am locked. Can you unlock me?", "My card wasn't working in a shop", "i didnt make these transactions, i think my card details might be stolen", "How to access my virtual card", "I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card.", "How do I get a spare card?", "do i need to wait for my card before i get pin", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "I don't have my card after 1 week. What are my next steps?", "I couldn't pay with my card", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "I need a physical card." ]
255
How can I activate the new card i got?
[ "I want to activate my new card.", "What do I need for activation of my card?", "What do I do to activate?", "How can my new card be renewed?", "Is my card ready for use or does it need activated and if so how?", "I would like to activate my card to use now, can you help me?", "How do I activate my card so I can start using it?", "What am I going to need in order to activate my card?", "I got my new card but I am not sure if it need s activated and how?", "I need assistance to activate the card on my account.", "I tried activating my card and it doesn't work how do I solve this problem?", "What are the steps to activate the card, as it does not seem to work?", "How can I switch on my new card?", "I can't activate my card?", "My new card came in. How do I activate?", "Please help me with my card. It won't activate." ]
[ "Can you tell me where I can order a disposable virtual card?", "I anticipate getting a Visa card", "If my card payment is cancelled, what should I do?", "What are the currencies and cards that are supported with my account?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Is there any reason why my card didn't work when I tried to top up?", "What is the expected delivery date for my card?", "How can I transfer money into my account?", "Is my card broken?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "My card was used without my permission, what do I do?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "Can I get a few more physical cards?", "I want a real card", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "How many times can I use the disposable virtual card I have?", "I can't find my card! Can you help?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "I would like a temporary virtual card", "Will filling stations accept my card?", "Why is this fee being charged to me after using my card?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "When I want to transfer money to my account, how can I do that?", "I need a new Pin how do I go about that?", "How can I go about transferring money to my account?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Is a tracking number available for the card that was just sent?", "Are there limits as to where my card will be accepted?", "How do I use contactless payments?", "What is the process to change my PIN?", "What is the charge for topping up a card?", "How much would an extra card cost?", "It's been two weeks and I haven't gotten my card, what do I do?", "Can I track the card that was just sent to me?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "I would like to know if you use Visa or Mastercard.", "I need a disposable virtual card. Please tell me how to order one.", "Please explain the extra fee when I paid with the card.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Can I get one of your cards in the EU", "Why has my card declined", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Is there a fee for paying by card?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "I want to top up by using a credit card, which ones do you support?", "What's the deal? My card was just denied for top up. Why is it not going through?", "What should I do if my card is missing?", "I topped off my card is that something you will charge me for?", "Can I use the card at any cash machine?", "What should I do if I think someone is using my card.", "I have tried to use my card several times and it does not work.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How do I report a stolen card?", "Which ATMs take the card?", "What is the pending payment on my card about?", "Is my card payment reverted?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "There is a strange payment on my card and I don't know what to do.", "Can I have more than one disposable card?", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "And do you have virtual cards instead of physical ones?", "Contactless payments need to be enabled for my card.", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "How long until my card is delivered?", "What cards to do you support to top up.", "Status of the card I ordered.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "What can I do to verify my identity?", "How do I initiated a bank transfer to top up?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "What is the expected delivery date of my card?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Why is my physical card not working?", "I haven't gotten my new card.", "There is a duplicate payment on my card. Why?", "Where would I order a virtual card?", "what I need to verify my account", "How many cards can I have for one account?", "Explain the extra fee on my card when paying.", "Is it possible to get a Visa and Mastercard from you?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "What systems do you have in place for my security when using my card for everyday purchases?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "I need clarity on why my card is not working.", "Is there a fee for sending additional cards?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Is this where I order a virtual card?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "Can you help me find the virtual card?", "Can I have a tangible form of my virtual card.", "Why won't my card show up on the app?", "I hope to get a Visa card", "how do VR cards work", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "I am not sure but someone else might be using my card", "Is there an additional charge for topping up using a European card?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Can I use app to unblock my card?", "Can I use my card no matter where I go?", "What is the verification code for my top up card?", "I would like open a second card for my daughter, how can you assist me?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "My card is due to expire soon.", "Can you please identify the problem with my bank card?", "Can you help me sign up for a virtual card?", "How can I withdraw money?", "is it ok if i use both visa and mastercard", "I can't find my card! What should I do?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Where are the locations of ATMs that accept this card?", "Do I have a choice for a Mastercard?", "how can i change my details", "I received an extra charge for using the card. Why?", "Can I use my American Express card with Apple Pay?", "For my account, how do I transfer money in?" ]
599
how long should i wait ti activate my card
[ "Please help me with the activation of the new card.", "I need help with activating my card", "I just got a new card how do I get it to start working?", "I need assistance activating my card?", "My card needs to be activated.", "How can I switch on my new card?", "I just got my card and cannot get it to work.", "My card activation attempt failed.", "What do I do to activate my new card?", "I would like to activate my card.", "I need to activate my card.", "I just received my card and I'd like to activate it.", "Do I have to go somewhere to activate my card?", "How do I activate a card?", "What do I need to do to activate my new card?", "How do I activate my new card" ]
[ "Why won't my card show up on the app?", "What should I do if I think someone is using my card without my permission?", "I would like to reactivate a card and wondered if that could be done?", "If I see a payment in the app that I don't recognize, what should I do?", "How can I find an ATM that accepts this card?", "Can you tell me what i steps i should take since my card was stolen?", "My card doesn't seem to work anymore", "I tried using my card today and it's not working, can you help me?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Can I use my virtual card to complete transactions for memberships?", "When will my balance update after a transfer?", "top up by my card is that possible?", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "What should I do if my card payment was cancelled?", "Where do I pay with my card?", "I have not received my card and it's been a week, what do I do?", "why hasnt my card come in yet?", "A Bank ATM did not give my card back. What do I do now?", "What's the limit for disposable virtual cards?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Can I get a card that works in other countries like Africa and Indonesia?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "What is the length of time for money to reach the account?", "My card has been found. Is there any way for me to put it back into the app?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "How long do bank transfers usually take?", "Now that I live in the US how can I get a card?", "What should I do if I see a withdrawal is pending?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "My card doesn't work.", "Why haven't I gotten my new card?", "Why is the app showing a still pending message on a withdraw that has already been done?", "How do I use a card to top up?", "Where is the card I ordered 2 weeks ago?", "When getting my ID checked, what are the steps involved?", "How do you get a virtual card?", "What card or currency can I use to pay?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Is there anywhere I can't use my card?", "How long do I have to wait for Europe transfers?", "I need a new card, my old card is expiring.", "Can I get a card although I'm not in the UK", "If I want to topup by card, how do I do it?", "Will my transfer be done soon?", "Can I get a real card?", "What card types can I choose from?", "How do I order a virtual card?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "I have a new card. How do i top it up?", "I don't know if I made this payment on my card.", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Where in the European Union can I get a card?", "Where are the ATMs that accept this card?", "When will money be available in my account?", "I received my new card. Where is it in the app?", "When will my payment go through?", "Where can I get a physical card?", "Why hasn't my card arrived yet?", "Who accepts the card?", "I'm waiting for a transfer from the US, how much longer?", "When can I expect the transfer to be complete?", "How many times can I use my disposable card?", "Need help with my card. It's not working.", "I made a card payment which is showing me pending.", "Why is top up not working if I use my American express with my apple pay?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I just moved to the US how do I get a card?", "how do i add money from my amex card to top up", "How do I link my replacement card?", "I have a card payment which shows as pending", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "What is the wait time for a transfer from the US?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Can I use my account if the identity verification is not complete?", "Can I get a card in person?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "I froze my account, but how do I order a replacement card?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Who do I talk to about the ATM swallowing my card?", "I am having problems with my physical card.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "What should I do if my card is missing?", "Can I order another card?", "Is there any limit to the amount I can add to a card at a time?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I am having issues using contactless payments, could my card be damaged?", "Where can I sign up for a virtual card?", "My card does not work", "How do I get a new card as your machine swallowed mine!", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Can I use my American Express stored in Apple Pay to top up?", "Can you tell me why I haven't received my new card?", "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.", "how does a virtual card work", "What is the way to go about getting a virtual card?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Why is my card payment showing as pending?", "What are the ATMs that will accept this card?", "Can I link another card to my account?", "How long is a transfer in the pending status?", "Can you tell me when my money transfer will go through", "What should I do if I think that someone might be using me card?", "What is the maximum transactions I can use on a disposable card?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "How do I take a block off my card?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Can someone assist me by explaining why my card is not working?", "I found my card, how can I use it again?", "My card is no longer lost. How do I enter it back into the app?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app." ]
552
How do I activate a card?
[ "I need assistance with activating my new card.", "Would like to use my card and need to activate it first. Can you help me do this?", "I just received my card and I'd like to activate it.", "Is my card activated?", "Can I get some help to get me card activated?", "I just got a new card, and I want to know how to activate.", "What is the process for activating a new card.", "How do I activate a new card?", "What are the steps to activating a new card?", "Do I have to go somewhere to activate my card?", "How do I activate my card, so that I can start using it?", "What are the steps that I need to take to activate a new card?", "Help my activate my card.", "What am I going to need in order to activate my card?", "What would II do if I wanted to activate my new card", "I want to use my card, how would I activate it?" ]
[ "Can I apply for one of your cards if I live in the EU?", "Where are cards delivered to?", "I have one of your cards already, how do I link it?", "Will any business take this card?", "top up with credit card", "Account topping up bank transfers to my account assistance please?", "Is it possible to get a real card?", "Am I able to order a new card and have it sent to me in China?", "Are there any fees if I want to add money using an international card?", "What credit cards do you carry", "Can I get a card in the EU?", "How do I make sure I don't run out of money on my card while traveling?", "My daughter would like a card from my account? Can I do this?", "Where can you deliver cards?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "Could you please freeze my card immediately?", "Can I have a second card issued to another family member?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Can you explain why I am now getting charged a fee for using my card?", "What do i need to verify my id?", "How long until the card arrives?", "When do I get my PIN?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "My card was used without my permission, what do I do?", "What is the charge for paying with my card?", "When trying to get more than one card is there a extra amount that needs to be paid?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "What do I do if the ATM swallowed my card?", "How can I top up my account and which currency can I use?", "I'm trying to verify my top-up card, but I can't find the code...?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "What credit cards are supported?", "My card is almost going to expire.", "Why has my card been declined? whats the deal?", "What number of transactions can i do with one disposable card?", "How long should I expect for the card to arrive?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "My card stopped working. How do I check if there is a freeze on it?", "How long does it take for a card to arrive?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Can I get a card outside the UK?", "How does one send me money?", "What is this fee for card payment?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "What is the disposable card for?", "I don't have my card after 1 week. What are my next steps?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "What is the status of my card's delivery?", "how to track the card you sent", "Can I verify my top-up card?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "Why was my payment declined? I keep trying my card but it's not working.", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "Why has my card declined", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "How many active transactions can I make with a disposable card?", "What can I use a virtual disposable card for?", "A Bank ATM did not give my card back. What do I do now?", "Is there a fee for physical cards?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Is it okay to use a bank card to top up", "Where can I update my pin number?", "Is there a way to order a virtual card on the website?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "how can i track card you sent", "Is there a list of ATMs that take this card?", "How long should my new card take to arrive?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "I'd like like to know where I can order a virtual card?", "When I want to transfer money to my account, how can I do that?", "Can I pay with my card anywhere?", "May I have a second card?", "If i want to change my pin number can I directly from an ATM?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "How can I fix my card, it got declined twice.", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "I am having issues using contactless payments, could my card be damaged?", "What is the maximum number of transactions I can do with a disposable card?", "Is my card broken?", "How do I get my PIN unlocked?", "Can I have one of the virtual cards?", "How do I activate auto top-up when traveling?", "What is the maximum transactions I can use on a disposable card?", "Is a physical card also available", "Do you guys accept Visa or Mastercard?", "I need help because I drunken blocked my card?", "Do I get to have one of those virtual cards I've heard about?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "What can I pay with? Does cash work?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "can i use both visa and mastercard", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "On the card that is coming, what's the tracking info?", "Can I tell what business will take this card?", "My card is due to expire soon.", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Is there a charge for a physical card?", "Where do you need to live to receive card", "Please help me get a Visa card.", "My actual card isn't functioning.", "I would like a Visa card.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Can I use my American Express card with Apple Pay?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "Is there a way I can get my ATM card back from the machine?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I need two cards. Is this possible?", "How much does it cost for additional cards?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?" ]
599
What is the procedure for activating this card?
[ "I would like to get help from someone in your customer service department with assisting me with activating my card.", "i cannot seem to activate card", "How do I activate a card?", "Could you please activate my card", "What do I do to activate my new card?", "Please assist me in activating the card.", "What is the process for activating a new card.", "How can I activate my new card?", "I tired but an unable to activate my card.", "I would like to activate my card to use now, can you help me?", "How can I activate my card>", "Just received my replacement card, what steps do i need to take to activate it?", "How long does it take to activate my card?", "I'm not able to activate my card how do I fix this problem?", "Can I use my new card?", "Can you activate my card pls" ]
[ "How do I transfer funds directly from my credit card?", "How do I go about changing my PIN?", "I haven't received my card yet, how long does it normally take?", "At what ATM can I change my PIN?", "Is my card accepted everywhere?", "What cards and currencies are supported?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Where is my PIN located?", "Why am I unable to withdraw my money through this card?", "what countries can i use my card in", "Can I transfer money to my credit card?", "What ID do I need to verify my identity?", "I want to change my pin number from an ATM. Is this possible?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "For some reason my card payment hasn't worked. what can I do to look into that?", "Is there anywhere I can't use my card?", "What do I need for the identity check?", "Is there a way to top-up automatically?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "If I want to add funds to the account using American Express, how do I do that?", "I reside in the US, but I want a card.", "If I'm getting my identity verified, what all do I need?", "What fees are charged for a physical card?", "I'm trying to verify my top-up card, but I can't find the code...?", "with what can I verify my identity?", "My PIN can't access my card, can you help?.", "I live in the US but want to get a card", "My card hasn't arrived yet. What do I do?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "How do I change the PIN?", "Am I allowed to carry an additional card?", "Why can't I use my card?", "Please help in finding my card PIN, thank you!", "Is there any limit to the amount I can add to a card at a time?", "Which credit card top-ups do you accept?", "Do I have to pick a creditcard brand?", "do i have to wait for a physical card before i get my pin", "How do I get a PIN?", "What can I do to track the card you sent me?", "Is there any way for you to find my card?", "Where do you export the cards to?", "do i need to wait to get my card before getting a pin", "Please help me get a virtual card.", "My card won't work.", "Who can request disposable cards?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "How do I modify my account details?", "What are the fees of using an international card to add money?", "Can you please explain the topping up transfer process?", "Please help me to know the status of my card payment as its pending since a while.", "Do you guys accept Visa or Mastercard?", "Is there any way to see my card in the app?", "Can you tell me about these disposable virtual cards?", "Will you tell me how I am supposed to use the disposable cards?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "I found my card, can I add it to the app?", "Please explain how disposable virtual card work.", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I am interested in giving a second card to my daughter, how can I make this happen?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "Can I use my card everywhere?", "My card wants to be topped what do you guys support?", "Is it possible to get a card outside the UK?", "How do I make my transfer go through", "My card has been stolen what do I do?", "When will my card come? I need it as soon as possible!", "Is ordering a new card from China available?", "How long do you have to wait to see your virtual card your ordered?", "How do I get a disposable virtual card as well?", "What are these disposable virtual cards all about?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Does it cost anyting to get my own card?", "I just got my new card and tried using it and it was declined?", "Can you let me know if Visa is among the card scheme assignments?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "What is this card payment, I do not recognize it.", "I can't seem to be able to use my card", "I can't seem to be able to use my card", "How will I know my pin number?", "How can I withdraw money?", "disposable virtual card can be ordered where?", "What's a verification code?", "Is it acceptable to use either Visa or Mastercard?", "How do i top up my google pay?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "How do I link to my credit card with you?", "What services can I use to top up?", "How can you assist on verifying my identity?", "What options do I have in regards to payment?", "How many active transactions can I make with a disposable card?", "My card is almost going to expire.", "Will this card work all over the world?", "Am I able to order a new card and have it sent to me in China?", "Help me find my card pin!", "Can you tell me what the disposable cards are used for?", "I can't find my card! Can you help?", "Can you tell me how to link one of your cards that I already have?", "How can I see the progress of delivery of the card that was sent?", "I have received my card, can you help me put it in the app?", "Is it possible to get one of your cards in the European Union?", "What top up charges are there for US cards?", "How much is a physical card?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "How do I verify a top-up?", "Do you have charges now when you pay with a card?", "How do I get a new card sent to China?", "Is it possible to receive a Visa and a MasterCard?", "I need to get visa and mastercard", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Is there a fee for sending out more than one card?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "Can you send me the actual card?", "Which merchants accept my card?", "If I ordered my new card last week, how much longer should I wait to receive it?", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "Where's my virtual card", "What are the guidelines for the disposable cards?", "I have a card payment that I don't recognize. What should I do?" ]
588
My card needs to be activated asap
[ "I need assistance activating my card?", "Can you help me activate my card", "I tried activating my bill of fare and it didn't workplace", "i cant seem to activate card", "How do I activate my card, so that I can start using it?", "The activation process for my card isn't working.", "I have a new card and I need to activate it.", "I just got my new card. How can I activate it?", "I want to activate the card.", "What steps do I have to go through in order to activate my new card?", "What do I need to do to activate my new card?", "What is the process for activating my card and using it?", "Tell me how to go about activating my new card?", "Would you be so kind as to activate my card? Thanks", "Would like to use my card and need to activate it first. Can you help me do this?", "I want to start using my card." ]
[ "Is there a way to track the new card you sent me?", "Can cards be delivered? Where?", "Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.", "How do i request more physical cards?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "What ATMs can I use my card?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "My card is not working.", "How do I report my card as lost or stolen?", "How soon will my balance be updated to reflect my transfer?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Can I use a Visa or Mastercard?", "What do I do if I think someone managed to get my card information?", "My card is lost! What do I do now?", "If I am running low on credit can I auto top up?", "When I travel, can it automatically add money in certain intervals?", "Why can't I use my card?", "How do I use my card if I lost my phone?", "I can use this card at which ATMs?", "can i get a virtual card", "Is there a way I can check on the card on route to me?", "My card got blocked, how do I reset?", "Can I use my account before my Identity verification has passed?", "I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "Are there restrictions for my disposable card since it does not seem to be working?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "What are ways to test why my card might not be working?", "Is my card actually working? It's the first time I tried using it", "My card wont work at an ATM", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "How can I periodically check the delivery of the card you sent?", "I am wanting to refill my card, is there a charge?", "How can I get another card?", "Where can I find the verification code on a top-up card?", "Help me cancel my transaction", "What is the process of obtaining a disposable virtual card", "If I were to use a European bank card for a top up, will I incur a charge?", "What are the steps I need to take to cancel a transaction?", "Can you give me info about what to do when my card expires?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Do I have to pay extra if I use an international card to top up my account?", "How do I make sure I don't run out of money on my card while traveling?", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Please help me get a Visa card.", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "Do I have to use bank approved ATM's", "Please help me get a new card, I reside in the United States.", "Can I use my virtual card to complete transactions for memberships?", "Do I get Visa or Mastercard?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "I will be traveling and want money to be added automatically in certain intervals. Is this possible?", "Can I use my card for online payments?", "I need a physical card. What are the fees?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "How do I get rid of my account ASAP?", "I can't pull my card out of the ATM. Help me.", "What is the expected delivery date of my card?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "I need help because I drunken blocked my card?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "How do I activate auto top-up when traveling?", "I want to top up by card", "Where would I order a virtual card?", "I would like a physical card", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "Is my card denied anywhere?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "What is the procedure for depositing a virtual card", "I need a new card, my current card is nearly expired.", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Can I use this card at any ATM?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "Can I verify my top-up card?", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "Is there any reason why my card didn't work when I tried to top up?", "Can I choose my Visa or Mastercard?", "My card hasn't arrived yet. What do I do?", "I ordered a card a week ago, and it's still not here. What do I do?", "Is this card available to Americans?", "What does it mean if it says my card payment has been cancelled?", "Is there a way I can get my ATM card back from the machine?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Are there only certain ATM machines where I can use this card?", "Do I have a card PIN?", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "I notice there's a pending payment on my card.", "What are the ATMs that will accept this card?", "Can I use my card anywhere?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "Is there a fee for topping off a US card?", "What can I do about a direct debit transaction on my card that I didn't make?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "How can I use American Express to add funds to my account?", "What is the pending payment on my card about?", "How do I get Top Up to work in Apple Pay?", "How can I use my American Express to add money into my account?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "What is the verification process for a top up card?", "What steps can I take if someone else is using my card?", "Will you assess me more fees if I top up with an international card?", "My card doesn't work.", "Today I used my card at a restaurant and it was declined. Why?", "Where can I use my card to pay?", "How to access my virtual card", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "How do I link to my credit card with you?", "Why is my card not working?", "How long will it take to receive a virtual card?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?" ]
56
What is the most efficient way to activate my new card?
[ "I just got my new card, how do I activate it?", "Tell me how to renew my new card?", "I have a new card and I need to activate it.", "I tired but an unable to activate my card.", "Do I need a photo ID to activate a my new card?", "How do I activate my card that just arrived?", "How do I activate my card to start using it?", "what do i need to have with me to activate card", "I have a new card. How do I activate it?", "I have a new card and I want to activate it", "Is my new card activated?", "It won't let me activate my card.", "I need my card to be activated right now.", "How can I activate my card so I can start using it?", "Tell me how to go about activating my new card?", "What is the process to activate a card" ]
[ "Where can I find the verification code on a top-up card?", "If my card was lost or stolen can I re-link it?", "What is this extra fee that I got when I used my card to pay?", "How can I revert a transaction from this morning?", "How can I verify the top-up card?", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "Where do we mail the card?", "There are charges on my card that I haven't purchased.", "Can I order a second card?", "Would it be possible to get another card?", "Where is my PIN number located?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Can I reactivate a card I thought I lost?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "What is the best way to exchange currency between USD and GBP using your app?", "How do I use my card if I lost my phone?", "My card will not work", "I want to use my account before identity verification", "Where can the cards be delivered?", "Do i have to wait to get the pin or can i set up a pin", "Can I have a tangible form of my virtual card.", "I want to withdraw money, where can I go?", "Is there a way to top-up automatically?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "What's the process for ID verification?", "Is a non-electronic card available as well", "I want to cancel a transfer right away! Can you help?", "What to do if my card has been used without my permission?", "What is the charge for using a Top up card in the US?", "Can I use my American Express card with Apple Pay?", "Can I order a card please?", "What should I do if I think that someone might be using me card?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "How to change my address.", "How do I top up my account using transfer?", "I had a duplicate card and got charged twice. How do I resolve this?", "I'd like to use cash to top up. How do I find that option?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "I want a virtual card!", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "I got charged twice with a duplicate card. How do I resolve this?", "Will it cost me to get a second card?", "How do I top up with Apple Pay?", "How many card payments can I use on a disposable card?", "I already have a card and want to link it", "Is there a disposable virtual card option?", "Is my card payment reverted?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "Can I use cash to top up", "I would prefer a visa card", "I lost my card, what do I do now?", "When will the transaction be done?", "How can I speed up a transfer? Mine is pending.", "Can the card was sen to me be tracked?", "Something's wrong my card won't work.", "I want to transfer from accounts in order to Top up. What are the steps necessary.", "What are the top up charges for US cards?", "How do I transfer money from one bank account to another?", "Is it possible to purchase more physical cards with my account?", "Card has been received, how will it show up on the app?", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "How do people send me money?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "How do I complete the ID check?", "What is the charge for paying with my card?", "My card won't work.", "where do I go to top up with cash?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "Can I top-up automatically?", "Hey, I have my card, how do I get it to show in the app?", "For the identity verification, what do you need?", "how do VR cards work", "May I have another card?", "How can I resolve a problem where my card won't go through at all?", "How can you assist me on topping up on bank transfers to my account?", "Can I change my PIN without going to a bank branch?", "Where do you need to live to receive card", "Is there a fee for sending additional cards?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "I was able to find my card. How to I go about putting it into my app?", "Is there a fee to make a transfer?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I'd like like to know where I can order a virtual card?", "I have a question regarding the PIN of the card?", "Can you transfer money to your card by bank transfer?", "Give me my card, I need it now!", "Where do I go to get the code to verify the top up card?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Please explain how disposable virtual card work.", "Is there a tracking number for the card?", "What do I do if my disposable virtual card doesn't work?", "How long will it take for the card to arrive?", "What kind of fee is there to top-up my account?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "How does a disposable virtual card work?", "Is it possible to also get a disposable virtual card?", "What do I do if I think someone managed to get my card information?", "You accepts my card?", "I need to get a card, but I live in the US.", "what I need to verify my account", "Can I use a credit card from the US to top up?", "Is there an allowance on cards?", "Is it possible to receive a Visa and a MasterCard?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "What currencies can I use?", "Where can virtual cards be ordered?", "What do you do to transfer money to my account?", "Do you send more than one card?", "Why would I need a disposable card?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "What was the extra charge for using my card?", "How do I get a new expiration date?", "Help me verify the card used on a top-up.", "What apps can I use to top up my account?", "Can I change my PIN without going to a bank?", "Am I able to modify my account details?", "Is it possible to obtain both a Visa and a Mastercard from you?", "Is there a way I can check on the card on route to me?" ]
599
I couldn't complete card activation.
[ "Can I use my new card?", "Could you please activate my card", "Can someone assist me with activating my card?", "I need more assistance with how to activate my card.", "How can I activate my card>", "The activation process for my card isn't working.", "I want to activate the card.", "How can my new card be renewed?", "I can't activate my card?", "Tell me how to go about activating my new card?", "Tell me how to renew my new card?", "With my new card, how may I activate it?", "My new card needs activating.", "What do I need to do in order to use my card I just got?", "What are the steps that I need to take to activate a new card?", "I just got my card and want to use it, how do I activate my card?" ]
[ "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "What do I do if my Google pay top up isn't working?", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "How do I add an existing card to the app?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "My beneficiary is unable to transact", "I can't remember my app code, can you reset it?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Please explain why my top-up hasn't been processed yet?", "Why was my top-up unsuccessful?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "What is stopping my money from transferring?", "Is there a way I can get my ATM card back from the machine?", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "I am having trouble to verify my identity", "Why did my transfer fail? What can I do?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "How come I can't put money in my top up account?", "My transaction has not been received. When are you going to process it?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Do you know why my card payment is declined?", "When will I get a virtual card? I haven't gotten one yet", "My top up card needs verification and I don't know how to do it", "My transfer failed. Help!", "Can you please explain why my transfer failed?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Card payment still pending.", "Why don't I see my top up in my wallet?", "how long does it take to get my card i am in a rush", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "Can you please tell me why I cant get money from the ATM?", "My Google pay top up isn't working. Help.", "How do I fix my card if it is broken?", "The ATM wouldn't let me withdraw cash.", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "I lost my card. Can you help me?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "I need to top up, but I have to use an international card. Is there a cost for that?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "How come my card payment has been declined?", "What do I do if I can't access my passcode?", "I cannot use my disposable virtual card.", "My transfer was wrong, are you able to stop it before it goes through please?", "How do I freeze my bank card, as there has been a strange withdrawal?", "I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "How can I get my card back out?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Why hasn't arrived yet a transaction I did to my friend?", "Why is the payment from my card still pending?", "Can you tell me why the transfer isn't showing up on my account?", "Top up is not working even though I have my AMEX in apple pay.", "I think a card payment I made was cancelled, can you check?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I cannot see the card PIN anywhere?", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "i am not a premium customer but i want a virtual card, how do i get it", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "How come the ATM won't give me my money?", "What's go on, where is my new card?", "Can I use my virtual card to complete transactions for memberships?", "My PIN number was incorrect, and I can't access it.", "I can't see a verification code anywhere", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "Why is my beneficiary not being allowed to get payment services?", "HOw do I get my card back after the ATM has pulled it in?", "Next month my card will expire, do I need to order a new one?", "I lost my card and need a new one, will it cost me?", "I wanted to use my contactless at the metro today but it didn't accept it!", "Why are you keeping my money from me by declining my card? What is going on?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "where is my new card?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Why has my card payment been declined?", "The transfer that I was trying to complete was declined. What was the cause?", "How do I see my card in the app?", "Why am I not allowed to verify my id?", "My card hasn't been working for even small transactions today.", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "I'm not able to verify my identity.", "How do I locate my card?", "I need two cards. Is this possible?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "Why isn't my google pay top up working?", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I was supposed to get a refund but it is not showing up on my card", "My Identity verification hasn't passed yet is it possible to use my account?", "Why was my card payment declined?", "Why is my money gone right when I attempted to top up", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "I was unable to transfer money to a beneficiary.", "Now that I have my card, how do I connect it to the app?", "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?", "I completed a money transaction but the recipient hasn't received it", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "How do I cancel my card? There are charges on my account that I didn't make.", "Why is my card payment cancelled?", "Can you look at my account ans see why my card was declined", "Help me unblock my account. I entered the PIN wrong too many times.", "Why is there a payment I didn't do?", "There is a card payment that I'm not recognizing.", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "i am under 18 and i am trying to verify my id. why wont it work?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "Help me get the virtual card working.", "How do I retrieve my card from the machine?", "My card is missing." ]
255
Who do I call to activate my new card?
[ "Can I get some help to get me card activated?", "I would like to activate my card to use now, can you help me?", "Can you help me activate my card", "I have a new card and need to activate it", "Can I call to get my card activated?", "How do I activate my new card I just got?", "How do I activate my card so I can start using it?", "How long will it take to activate my new card?", "Is my card ready for use or does it need activated and if so how?", "I want to start using my card, how do I activate it?", "how long should i wait ti activate my card", "Please assist me with activation.", "I was unable to activate my card.", "How do I turn on my new card?", "I just got a new card how do I get it to start working?", "I need to do a card activation." ]
[ "How do I get my top-up verification code?", "I am having issues using contactless payments, could my card be damaged?", "What does it mean if it says my card payment has been cancelled?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Will this card work at any ATM?", "What do I need to do to verify my identity?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "How do I use contactless payments?", "How do I update the PIN on my account?", "What are my payment options?", "How much is it to send out additional cards?", "Where is my PIN number located?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "My card's frozen, what can I do?", "Can I use my account now, even though my identity verification has not gone through yet?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Can I add funds to the card directly from my bank account?", "I want to change my pin number from an ATM. Is this possible?", "Can I make sure my card is delivered on a specific day?", "Can I have a second card issued to another family member?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "How do I obtain a disposable virtual card?", "What do I do if there is an electronic debit that is not correct?", "What will I be charged for a physical card?", "Where is my new card? I have been waiting a week!", "Why has my card declined", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Can i have a second physical card for this account?", "where is the code for verifying the top up card?", "Where can I get a card in the EU?", "What cards and currencies can I use?", "What options do I have in regards to payment?", "How long will it take to receive a virtual card?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "How do I verify the top-up card?", "What should I do if I think my card was stolen?", "My card payment won't work.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Will I be able to use my card anywhere?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "How do I deal with a stolen card?", "What is the pending payment on my card about?", "My card is almost going to expire.", "is it free to add money to my card", "Is it possible to get a physical card?", "Is there a way I can get my ATM card back from the machine?", "Will I be charged if I add more cards to the account?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Where is the virtual card located?", "Is there a fee to order a physical card?", "Will you guys do Visa or Mastercard?", "What do I do now my credit card has been swallowed by the ATM?", "My card wants to be topped what do you guys support?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "how does a virtual card work", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I have a top up card. Where is the verification code?", "Do you have a list of businesses that accept this card?", "Are there charges for using a bank card to top up", "For the identity verification, what do you need?", "Please explain to me the circumstances in which my card payment would be reverted?", "I think that someone may be using my card, but I'm not sure,.", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "How to verify top up card?", "I found my card! Can I link it back into the app?", "What do I do after the ATM takes my card.", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "Is payment required to get a card of my own?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "So, the card PIN?", "Do you send more than one card?", "Help! I can't find my card.", "can i use both visa and mastercard", "Someone else may be using my card. There are transactions I don't recognize.", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "What cards do you support", "Tell me about the card PIN?", "Tell me what I should do after my card expires.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I need help because I drunken blocked my card?", "Do you guys accept Visa or Mastercard?", "want to get a new card in china", "How do I find my new pin?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I need a disposable virtual card, how do I get one?", "Where do I go to change my account details?", "Please explain to me the process of getting a virtual card.", "I am interested in a Visa or Mastercard. Do you offer them?", "What forms of ID should I use for verification?", "How do I initiated a bank transfer to top up?", "How do I verify my identity?", "How did the extra charge on my card come in effect?", "Why won't my card show up on the app?", "My PIN can't access my card, can you help?.", "How does my identity get verified?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "Will my new card work outside of the EU?", "I tried using my card, but it doesn't work.", "Can I have another card in addition to my first one?", "Which credit card top-ups do you accept?", "Can you track my card for me?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Are there any charges for using a bank card to top up", "What do I need for the identity verification?", "Can I change my pin number at a cash machine?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "What happens if my card payment is cancelled?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "Are there only certain ATM machines where I can use this card?", "Can I use my virtual card to complete transactions for memberships?" ]
506
You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.
[ "What is the process for activating my new card?", "I was unable to activate my card.", "I want to activate my new card.", "How can I make my card ready to use?", "Who do I call to activate my new card?", "My new card just arrived, how can I activate it?", "I tried activating my bill of fare and it didn't workplace", "Can I have my card activated?", "I need to activate my card can you do that now?", "Can I get some help to get me card activated?", "When are you going to activate my card?", "I need my card activated.", "Can someone assist me with activating my new card?", "What are the steps to activate the card, as it does not seem to work?", "I would like to get help from someone with activating my card.", "I cannot activate my card." ]
[ "how much does it cost to add money to my card", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "How long will it take for the transfer to reach my account?", "How old do you have to be to be able to open an account?", "I want to set a new PIN", "card is lost, please help", "What are age requirements for opening an account?", "What do I have to do to get the virtual card to work?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "I want to revert a transaction I did this morning", "Where is the nearest bank machine?", "what is the fee for topping up by card?", "How can I go about ordering a virtual card?", "Where can I get a disposable virtual card?", "How do I terminate my account.", "How long does it take for a transfer to reach my account?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Can I choose my Visa or Mastercard?", "What is the fee on my card payment?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "I just saw a fee on my account. When do these get charged?", "What to do if my card has been used without my permission?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I have transactions that I don't recognize - I think someone is using my card.", "Can I update my details?", "What kind of fee is there to top-up my account?", "How do I transfer funds directly from my credit card?", "How do I receive a disposable virtual card?", "Where can I find the verification code for the card top-up?", "I need to order a new card, can you please direct me to the virtual cards?", "How do I change the PIN?", "Which ATM's can I use to make a withdrawal?", "How can I revert a transaction from this morning?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I want to change my pin number from an ATM. Is this possible?", "Tell me what ATMs take this card.", "Can I select my card scheme or do you choose it for me?", "There was an extra charge when I used my card", "Would I have to pay anything if I need an additional card?", "My card is lost! Please help me!", "When will my funds transfer?", "Is payment required to get a card of my own?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "How do I set a new pin?", "It appears my card expires next month, can I order a new one?", "Where would I order a virtual card?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Why is my card not working?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "How do I check security settings on my card?", "Will I be able to get a disposable virtual card as well?", "use my credit to add money", "Why won't my card work.", "I need to find the card I received in the app.", "My card stopped working when I use it", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "What are these disposable cards meant for?", "How long does a card delivery take?", "Since my id hasn't been verified, when can I use my account?", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I want to know how to transfer money with my credit card", "What would the price be for an expired card replacement and how long will it take me to get it?", "I was mistakenly charged a fee for using my card.", "Which outlets accept my card?", "What are the steps I need to take to cancel a transaction?", "what is the leadtime for a new card to show up in the mail?", "Can I choose from either Visa or Mastercard?", "My card payment wasn't declined", "How do I get a new card when my old one expires?", "Will I be charged a fee to top up using a debit or credit card?", "When will my transfer be in my account?", "Help me verify my identification.", "How long will it take for the money to reach my account?", "How do I change my PIN?", "Are US credit cards accepted?", "How is my PIN sent?", "I am not sure but someone else might be using my card", "How do I use auto top up?", "Help, I need to top up my account. Where do I send a check?", "What are the age requirements for opening an account?", "What are the disposable cards used for?", "Can I use a disposable virtual card for any purchase?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "I have a Visa and Mastercard, can I use these?", "What should I do once my card expires?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "How long does it take for the money to show up in my account?", "Why isn't my card working?", "May I transfer a cheque into my account?", "Do I have an option between Visa and MasterCard?", "How to I close my account?", "What options do I have in regards to payment?", "Does it cost much or take long to get a new card? Mine is about to expire.", "I found my card again. Can I put it back into the app?", "What are the steps for identity checks?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "What do I do if it says my card payment has been cancelled?", "Where do I get a disposable virtual card?", "I need to make a purchase online, where is my virtual card?", "What can I do to track the card you sent me?", "Is there an extra fee for using an ATM?", "Was my transaction reverted with my card?", "I need some help linking my new card.", "How do you verify an identity?", "Please explain how disposable virtual card work.", "If I want to can I set up a new PIN?", "Which ATM's will accept my card?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "How can my account have money transferred into it?", "What are the time frames for the money to be available in my account?", "I need two cards. Is this possible?", "My card wont work at an ATM", "What do you use disposable cards on?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "I was looking to buy another card today.", "How old do you need to be to open an account?", "Help! In the app there is a direct debit that I don't remember.", "How can I get additional cards?", "Are you able to delete my account?" ]
56
Tell me what I need to do to activate my card.
[ "I cannot activate my card.", "With my new card, how may I activate it?", "Tell me how to go about activating my new card?", "My card needs to be activated.", "How can my new card be renewed?", "How do I go about activating my new card?", "I need help activating my new card.", "Just received my replacement card, what steps do i need to take to activate it?", "I just received my card and I'd like to activate it.", "Can you help me activate my card", "I just got my new card, how do I activate it?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "My new card came in. How do I activate?", "What do I do to activate my new card?", "How do I verify my new card?", "Explain the activation method for this card" ]
[ "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "What is necessary for the identity verification?", "How can I deposit money to my account?", "I need to know if you will accept my credit card.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Will I be sent a new card before mine expires?", "Is there a way I can have a mastercard?", "I want to apply for a Visa card.", "My card hasn't arrived yet. What do I do?", "Why doesn't it work when I use American Express to try to add money to my account?", "Can I electronically transfer funds into my account from my American Express?", "What is the Top up rate charge for using a card in the US?", "Are there any charges for topping up a US-issued card?", "I had a problem with my card payment, can you help?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Am I able to get both a Visa and MasterCard from you?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "What do I do if an ATM \"stole\" my card?", "I lost my card n need a new one.", "What should I do if my card is stolen?", "How do I use contactless pay?", "are you sending me my card?", "My card is stuck in the ATM, what can I do?", "How can I receive money?", "What do I do if the ATM ate my card?", "Verifying top-up cards necessary?", "I need to transfer funds into my account. How can I do this?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "What ATMs take this card?", "I would like a physical card", "Why won't my card show up on the app?", "Where do I order a virtual card from?", "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?", "I would like to top up my account automatically. How do I do that?", "what documents do i need to verify who i am", "Is it possible for me to get a virtual card?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "I am having issues using contactless payments, could my card be damaged?", "help me with my transfer", "How to exchange my currency", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "what is the fee for topping up by card?", "I'd like to apply for a Visa Card.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "Somehow I am missing my card. What should I do?", "How do i change my identity?", "My ATM card isn't working for a withdrawl", "How do I replace a stolen card?", "What kind of fee is there to top-up my account?", "What are ways to test why my card might not be working?", "I need a new card, my old card is expiring.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Can I use my American Express card with Apple Pay?", "How do I go about topping up with Google Pay?", "I had a duplicate card and got charged twice. How do I resolve this?", "I need a second card, can I have more than one?", "When my card expires do you send a new card?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Help! I can't find my card.", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "Help me to set up contactless payments.", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I need a new card since my old one is about to expire.", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "daughter needs card, how do i add her", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "What can I do to track the card you sent me?", "Tell me how to top up my account using bank transfer.", "What is the need to verify my identity?", "Can I use my American Express stored in Apple Pay to top up?", "How do I go through the identity checks?", "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY ACCOUNT FOR ME?", "Can I freeze my card right now?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "I want to use a European bank card for a top up. Must I pay?", "When my card expires what happens to my account?", "I want to get Visa and Mastercard", "What is the charge for paying with my card?", "What do I need to do to change my PIN?", "can i order cards on the app", "Is my card actually working? It's the first time I tried using it", "If my card was lost or stolen can I re-link it?", "When I add money to my international card do you charge a fee to do so?", "I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?", "I don't understand how to top up my account, can you please explain the process?", "Where do I go to fill out the identity form?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "My card is due to expire", "What do I do if someone used my card without my permission?", "Please help, the atm swallowed my card, what do I do?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "Explain to me how to verify the top-up card.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Who do I make a check out to if I want to top off my account?", "Is there any way I can get more physical cards to use with my account?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I need help because I drunken blocked my card?", "My PIN is unlocked, what do I do?", "Do you guys accept Visa or Mastercard?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I think my card is lost. What do I do?", "I don't have my card after 1 week. What are my next steps?", "How do I fill out the identity check?", "What are your policies for card transfers?", "What type of ATMs accept this card?", "What should I do if I think someone is using my card.", "What card types can I choose from?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I can't pull my card out of the ATM. Help me.", "Will I receive a new card when mine expires?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Will you charge me for topping up with a European card?", "How do I create a disposable virtual card?", "I'm not sure why my card didn't work", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!" ]
56
What is the process for activating a new card.
[ "I just got a new card, and I want to know how to activate.", "I tried activating my card and it doesn't work how do I solve this problem?", "I just got my new card. How can I activate it?", "I need more assistance with how to activate my card.", "Show me how to activate my card", "How do I activate my card so I can start using it?", "Could you please activate my card", "I need to activate my card, how is that done?", "How can I make my card ready to use?", "will you be able to activate my card", "I got my new card. How do I activate it?", "My card is not able to be activated how do I get it to work?", "I just got my new card, how do I activate it?", "I cannot activate my card.", "My new card has arrived, what's the activation procedure?", "I tried activation my card and it didn't employment" ]
[ "Where can i find the virtual card?", "I just tried to top-up and now I'm getting an additional verification message, why?", "Someone might be using my card. What should I do?", "I want to add money to my card, what payments do you accept?", "What are the requirements to open an account for a minor?", "What are the rules for using disposable virtual cards?", "Can you please identify the problem with my bank card?", "What ATMs can I use my card at?", "May I use my account now, even though the identity verification has not gone through yet?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "How can I see the progress of delivery of the card that was sent?", "Can I track the card that was just sent to me?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "How long do I wait for my PIN", "what do I need to do if the ATM kept my card?", "I want to top up by card, what do you support?", "How to I transfer my funds into my account?", "My card was confiscated by an ATM. How do I get my card back?", "Can I get a Visa instead of a MasterCard?", "Would I have to pay anything if I need an additional card?", "Can I get a card although I'm not in the UK", "What do I do now my credit card has been swallowed by the ATM?", "Can I purchase extra non-virtual cards?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "I'm wanting to get a Visa card today.", "How do I get refills to my card when I'm traveling?", "I would like open a second card for my daughter, how can you assist me?", "What businesses accept this card?", "What businesses accept this card?", "Is my card broken?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Which ATM's accept my card?", "What do I need to verify my identity", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "How do I track the card you sent me?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "How can I top up my account and which currency can I use?", "What are the age requirements for opening an account?", "Are virtual cards available to get?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Do I receive the physical card for free", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "Where do I go to fill out the identity form?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "My card is not working when I try to use it.", "Can I add money to my card automatically during a trip?", "What is the limit to number of transactions I can do with a disposable card?", "Is there an allowance on cards?", "Will I be charged if I add more cards to the account?", "How do I authenticate my top-up?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "How do you do exchanges?", "Can you tell me where to go to get a disposable virtual card?", "why have i not got my new card?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "Do I have to pay extra if I use an international card to top up my account?", "My card got blocked, how do I reset?", "What should I do if my card is missing?", "Can I reactivate my PIN?", "Is it possible to receive a Visa and a MasterCard?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "How do I go forth on transferring money into my account?", "how do i setup my apple pay", "What do I need to do to transfer money into my account?", "How can I check on the delivery status of my card?", "Am I allowed to use any card to make a payment?", "What is the disposable card for?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "I want to link to my card card with you, how?", "Can I order a second card?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "What is the verification code for my top up card?", "My card hasn't been working when I try to use it.", "What do you charge for physical cards?", "I want to set a new PIN", "How can I obtain a disposable virtual card?", "How can it be that my Card is not functioning anymore?", "Help, I need to top up my account. Where do I send a check?", "How do I report my card stolen?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "I lost my card n need a new one.", "If I'm getting my identity verified, what all do I need?", "I would like to change my card PIN.", "How can I resolve a problem where my card won't go through at all?", "A card has been sent to me, how do I track it?", "I need a second card, can I have more than one?", "I need to get visa and mastercard", "I don't have a virtual card - how do I get one?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How can I fix a problem where my virtual card is rejected?", "I'd like to order an additional card", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "How do I withdraw money?", "Where can I pay with my card?", "How can I go about transferring money to my account?", "What do I do if my virtual card won't work.", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "how do I top up my money automatically", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Can I change my pin at ATMs? If so, what ones?", "I need to use a European card for a top up, what will the charge be?", "Need help with my card. It's not working.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "What all is needed for the identity verification?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "I can't seem to use my card. Can you help?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Can I have a new card shipped to China?", "My new card hasn't came in.", "What are the details of disposable card limitations?", "Can you explain why I am now getting charged a fee for using my card?", "How do I get a PIN?", "What should I do if someone else used my card?" ]
383
My card activation is failing.
[ "I am unable to activate my card, it won't let me.", "How long does it take to activate my card?", "What are the steps that I need to take to activate a new card?", "I need to do a card activation.", "Tell me how to go about activating my new card?", "I just got a new card how do I get it to start working?", "Help my activate my card.", "I want to start using my card, how do I activate it?", "What do I need to do for the card activation?", "i cannot seem to activate card", "Can I activate my card?", "I need info on activating my card?", "How do I activate my card, so that I can start using it?", "I need more assistance with how to activate my card.", "I need to activate my card.", "How long will it take to activate my new card?" ]
[ "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "Has there been any activity on my card today?", "Why is my money gone right when I attempted to top up", "How do i find my top-up card's verification code?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Can you tell me the status of my new card?", "How do I find the code needed in order to verify my top-up card?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "The app will not let me into my account.", "Why is my identity not verified?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "How do I go about getting hold of a virtual card?", "Why is the ATM not allowing me to get cash?", "How to change the PIN on my card?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Are there steps I need to take before my card expires?", "Can I use my account even though the identity verification has not passed yet?", "Why isn't my payment showing?", "The ATM won't give me my card back.", "I don't see me 'top up' in my wallet", "I just replaced my phone but how do I use my card information?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "my identity hasn't been verified and i can't edit my details, what's next", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "The atm won't give my card back!", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I just received a new card, where do I go to link it to my account?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "How can I get my card back out?", "I need to renew a card that's about to expire", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "Since my card is about to expire, I need a new one.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "I received my card. How do I link it to the app?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Can I put my old card back in the app?", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "How do I link my card in the app.", "what is my monthly spending limit because i was refused my money at an atm", "Where are my funds? I topped off my car but it didn't seem to complete.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "My card was not accepted in a shop", "I can't figure out how to unblock my pin number. Can you help me?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "How do I cancel my card? There are charges on my account that I didn't make.", "i cannot find my card PIN", "I tried to make a purchase in the store but my card was declined.", "How do I get my card out of the ATM?", "What systems do you have in place for my security when using my card for everyday purchases?", "how come my transfer didn't work", "How do I add an existing card to the app?", "What do I do if an ATM \"stole\" my card?", "I think my card has been compromised in some way.", "Where is my virtual card?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "I keep trying to make a payment, but it doesn't work.", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "The app won't let me transfer money to a beneficiary", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "Why was my top-up unsuccessful?", "Why am I charged a fee when using my debit or credit card?", "i entered my pin in wrong and got it frozen. how many tries do i have", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "Why didn't my transfer to a beneficiary go through?", "My contactless payments don't work.", "On my disposable card, is there a transaction limit?", "Why have you declined my card payment?", "Why did my my transfer get declined?", "I just tried to top-up and now I'm getting an additional verification message, why?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "My top-up didn't go through; it still says pending. What's up with that?", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "I can't make purchases with my virtual card.", "How do I unblock my card?", "What should I do since my card is trapped in the ATM?", "I used my card to top up, but the money is not there!", "Why was my transfer stopped ?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I need to order a new card, mine is about to expire and I need to know how much it will cost and how long until I receive it.", "How much is it to buy another card? I was hoping to buy another one.", "Why didn't my transfer complete?", "Why has my payment not gone through?", "Why has my payment been declined? I paid by card.", "Which part of the app do I order virtual cards from?", "My card won't work at all for anything.", "I placed my order a week ago. Is it ok that my card isn't here yet?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "My transfer was wrong, are you able to stop it before it goes through please?", "What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.", "I would like to reactivate my card that I previously reported lost. I located the card this morning.", "I would like to get a physical card, but I don't know how. Can you help me?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I attempted to top up but the app denied it.", "Card has been received, how will it show up on the app?", "Why am I having trouble verifying my id?", "I just topped up, and the app denied it.", "Could you please freeze my card immediately?", "Help! My card is stolen.", "What do I do if the ATM ate my card?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "Help me get the virtual card working.", "What do I do if I think someone managed to get my card information?", "Bank transfer to account did not show up, please help?", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "Why has my card payment been reverted?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "Can I get a new card?" ]
255
I need to activate my card, how is that done?
[ "I have a new card and need to activate it", "What do I need to do to activate my new card?", "Just received my replacement card, what steps do i need to take to activate it?", "Tell me how to go about activating my new card?", "How long does it take to activate the card, as it does not look like its working?", "I would like to activate my card what do I need to do?", "What is the process of card activation?", "I can't activate my card?", "How long does it take to activate my card?", "What are the steps in order to activate my new card?", "How do I go about activating my new card?", "how long should i wait ti activate my card", "My new card just arrived, how can I activate it?", "WHAT CAN I DO AFTER THE CARD MISSING", "When are you going to activate my card?", "What information do I need to gather in order to activate my card?" ]
[ "What is the limit to number of transactions I can do with a disposable card?", "I know I'm getting a new card but would like know when I can expect to receive it.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "How do I get my top-up verification code?", "is it ok if i use both visa and mastercard", "What cards do you offer?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "How do I enable contactless pay?", "What services can I use to top up?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "which identity details are required", "Can I only top-up digitally? Or could I use cash?", "If I ordered my new card last week, how much longer should I wait to receive it?", "Where's my virtual card", "What steps do I have to take to change my PIN?", "How do I find my PIN number?", "How do I get a PIN?", "What are the steps for depositing cash into my account?", "Where do your cards get delivered to?", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "What is the price for an additional card?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "What do I need to do for a PIN?", "Please help me get a virtual card.", "I'd like to get another card", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "Can I top off with a debit card?", "How can I check on the delivery status of my card?", "I'm trying to verify my top-up card, but I can't find the code...?", "My actual card isn't functioning.", "My card hasn't arrived yet. What do I do?", "I need to top up, can I use google pay?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "I'm not sure why my card didn't work", "I need help because I drunken blocked my card?", "What are your policies for card transfers?", "Is my card valid everywhere?", "From where can I withdraw?", "I found my card again. Can I put it back into the app?", "If my card is trapped in the ATM, what do I do?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Can I use my card anywhere I want?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Help! I lost my card!", "I would like to order a virtual card.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Could I get tracking on the card?", "I want to add funds to my account. What payment methods are accepted?", "I need to use a European card for a top up, what will the charge be?", "Do you charge extra for topping up with a debit or credit card?", "I need to cancel a transaction on my debit card.", "My payment for my card is not working", "where is the code for verifying the top up card?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Can I pay with my card anywhere?", "What is needed for identity verification?", "Will I get a real card?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "what is the leadtime for a new card to show up in the mail?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "What do I need for the verification check?", "I would like to receive instructions showing the verification process for top up cards..", "There is an extra small charge on my card! What do I do?", "Why won't my card work anymore?", "Will you tell me how I am supposed to use the disposable cards?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "What can I do to track the card you sent me?", "If I want to top up, can I use Apple Pay?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "What can I do about a direct debit transaction on my card that I didn't make?", "Which merchants accept my card?", "I lost my card. Can you help me?", "Where can I update my pin number?", "How does it work when I transfer money into my account?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "I can't find my card! Can you help?", "Which ATMs take the card?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "How to change my address.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Are there any charges for topping up a US-issued card?", "If I need more than cards will I have to pay a fee to receive them?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "What kind of businesses will take my card?", "When do i activate auto top-up?", "What are the available cards?", "What are the steps for the identity checks?", "I would like to change my card PIN.", "How do disposable cards work?", "When is a payment I made with my card going to clear>", "My card was stolen. What do I need to do?", "May I receive a different card pin", "Visa and MasterCard, can I get them both?", "can i order cards on the app", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I'd like like to know where I can order a virtual card?", "What can I pay with? Does cash work?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "What do I do if an ATM ate my card?", "do i have to talk to someone to close an account or can i in the app", "How do I report my card stolen?", "Can I add money to my card automatically during a trip?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "found card, how to put it back in app", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "What should I do if I think that someone might be using me card?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "What types of cards and money do you accept?", "What do I do if someone used my card without my permission?", "Where do you need to live to receive card", "How do I top up my account using transfer?", "Would it be possible for me to get a second card?" ]
235
I would like to activate my card what do I need to do?
[ "Can I activate my card with the app?", "How can i make my card active?", "My new card needs activating.", "Is my new card activated?", "I just got a new card, and I want to know how to activate.", "I want to activate the card.", "I need to activate my card can you do that now?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "will you be able to activate my card", "I need to activate my card.", "How do I activate my new card", "What is the most efficient way to activate my new card?", "I want to use my card, how would I activate it?", "I need my card to be activated right now.", "Can you activate my card pls", "How can I activate my card so I can start using it?" ]
[ "What are the steps to change my PIN to something else?", "Can I get a card that works in other countries like Africa and Indonesia?", "I had a problem with my card payment, can you help?", "is it free to add money to my card", "If I need more than cards will I have to pay a fee to receive them?", "How can it be that my Card is not functioning anymore?", "Suddenly, my card won't work.", "Can you explain why I am now getting charged a fee for using my card?", "what is this charge on my card?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "What is the verification code for my top up card?", "What do I do after the ATM takes my card.", "need to know places i can withdraw money", "HOW LONG THE CARD VALIDITY", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Can I pay online with my card?", "What's the deal? My card was just denied for top up. Why is it not going through?", "Tell me about the card PIN?", "Is it possible to order another card?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "If I order a card when does it arrive?", "Can you tell me why I haven't received my new card?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Where do I need to go to change my PIN?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "How do I report my card as lost or stolen?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "My card payment didn't work, can you help?", "Card has been received, how will it show up on the app?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "I want to top up my account. What payment methods are supported?", "How does one send me money?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "Which documents do I need for this identity check?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "How can I change my account details?", "I know I'm getting a new card but would like know when I can expect to receive it.", "I'm not in the UK, but can I still get a card?", "Your machine took my card. How do I get it back?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "I'd like to order an additional card", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "How do I change my name?", "I'm not sure why my card didn't work", "Is this card accepted by ATMs?", "can usa residents get a card?", "Why is my card not working anymore?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Is getting my identity verified required before I can use my account?", "Somehow I am missing my card. What should I do?", "How come my card doesn't work anymore?", "What do I do if the ATM ate my card?", "Must I verify my identity?", "How do I update my PIN to a new number?", "Where should I look for my PIN number at?", "How do I fix a broken card?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "Can you issue both a Visa and a Mastercard to me?", "Can you tell me whats going on with my card it seems to be not working?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Are there any charges for topping up a US-issued card?", "What are the steps to verify identity?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "I want to change my pin number from an ATM. Is this possible?", "What steps do I need to take to exchange currencies?", "I am having issues using contactless payments, could my card be damaged?", "How to exchange my currency", "Where do I go to change my account details?", "how do I find the code to verify the top up card?", "Can I re-link a lost card with the app?", "I would like a card please.", "My card is almost going to expire.", "Can you help me get a disposable virtual card?", "Help! I lost my card!", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "are both visa and mastercard available to me?", "How do I enable contactless pay?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Can I have my card delivered on a specific day?", "Can you help me with my card, I think it's broke.", "I would like to track a card sent to me, how do I do that?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "If I want to can I set up a new PIN?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Where can I get a second card?", "How do I make sure I don't run out of money on my card while traveling?", "Is it possible to get a card if I'm not in the UK?", "Where do I get a disposable virtual card?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "How do I use contactless pay?", "What do I have to do to change my pin?", "My card has been stolen what do I do?", "What are the steps for identity checks?", "Please help me get a virtual card.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I need clarity on why my card is not working.", "Is there a way I can check on the card on route to me?", "Please tell me how to verify my top up card.", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "How do I use bank transfer to top up my account?", "i want to get a card but i live in the US", "What is the verification process for a top up card?", "My card isn't working anymore.", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?" ]
235
I have my card now how do I activate it?
[ "Can you activate my card pls", "What am I going to need in order to activate my card?", "What steps do I have to take to activate my card?", "I want to start using my card.", "Can someone assist me with activating my new card?", "I tried activating my card and it doesn't work how do I solve this problem?", "Can someone assist me with activating my card?", "I just got my new card, how do I activate it?", "Would you be so kind as to activate my card? Thanks", "I need to activate my card.", "How long will it take to activate my new card?", "Can I use my new card?", "can you assist me in activating my card?", "My card is not able to be activated how do I get it to work?", "My new card needs activating.", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions." ]
[ "do i need to add money before i order a card", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "What is the cause of the delay in applying my card payment to my account?", "Do i have to top-up with my credit card before I can transfer?", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "What's the phone number to freeze a card?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "What is my identification used for?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Am I able to get both a Visa and MasterCard from you?", "lost card found, want to put it back in app", "What's my pin number?", "My card will not work", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "What do I do if the ATM ate my card?", "Are you going to charge me to top up my card?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "I want a card, but I'm not in the UK- can I get one still?", "How can it be that my Card is not functioning anymore?", "My card is stuck in the ATM, what can I do?", "Am I allowed to use any card to make a payment?", "How can I verify the top-up card?", "Do I have to pay for a second card?", "My card was used without my permission, what do I do?", "Why isn't my card working anymore?", "What can I use to verify my identity?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Is there a way to verify a card top-up?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "I am not sure but someone else might be using my card", "how do i setup my apple pay", "How do I withdraw money?", "Are there any charges for topping up a US-issued card?", "How do I find my new pin?", "I would like to give another card to my daughter, how can I proceed?", "My card has been compromised", "Do you guys accept mastercard or visa?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Oh no! I lost my card! Help!", "Is it possible to get a card when i'm not in the UK?", "How do I use contactless pay?", "may I have a Visa and a Mastercard from you.", "I need more than one disposable card", "Can I order a second card?", "Is there a trick to get the disposable virtual card to work?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "How can I go about transferring money to my account?", "How do I re-order a damaged card?", "HOW LONG THE CARD VALIDITY", "Can you help me with my card, I think it's broke.", "Can I top up using an international card", "Help! I forgot my PIN and have been locked out of using my card.", "Who can I speak with regarding a lost card?", "Are there only certain ATM machines where I can use this card?", "Can I pay with my card anywhere?", "Can I get cash with this card anywhere?", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "I would like open a second card for my daughter, how can you assist me?", "What fee is included if I top up by card?", "Where can I verify my identity?", "How do I initiated a bank transfer to top up?", "What do I need in regards to identification?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "What ID do I need to verify my identity?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Where is my top-up verification code?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "I want to reactivate my card, I found it after thinking it was lost.", "Help me verify the card used on a top-up.", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Why is my card not working?", "How do I use contactless payments?", "I need to find the card I received in the app.", "What do I do if an ATM \"stole\" my card?", "Is there a fee to get an actual card?", "Does it matter if I use Visa or Mastercard?", "Please tell me how to verify my top up card.", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Can I use my American Express card with Apple Pay?", "If I'm getting my identity verified, what all do I need?", "Will I get charged for topping off my card?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Help my verify my id.", "And do you have virtual cards instead of physical ones?", "Please tell my why I was charged a fee for using my card?", "Is there a fee when you pay with your card?", "Can you send me the actual card?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "I got a message that I need to verify my identity; what do I do?", "My card isn't here yet.", "Somehow I am missing my card. What should I do?", "Help! I can't find my card.", "Do you have info about the card on delivery?", "Something's wrong my card won't work.", "What do I need to do to verify my identity?", "What is the top-up limit on my cards?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "top up with credit card", "Can I use app to unblock my card?", "What do I need to verify my identity", "Can I have more physical cards?", "Is it acceptable to use my card anywhere?", "If I need more cards, are there any fees?", "How can I receive money?", "if i found a lost card can i put it back in app", "Can you please explain disposable virtual cards for me?", "Can I tell what business will take this card?", "Will my pin number be sent with my card?", "How do I change my PIN?", "Why won't my card work.", "Why isn't my card working?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Can I have a third card?", "What businesses can I use this card with?", "Can I use my American Express stored in Apple Pay to top up?" ]
599
How long does it take to activate my card?
[ "What am I going to need in order to activate my card?", "I received my new card, how is it activated?", "Could you please tell me how to activate my new card?", "Do you know the process how to activate my card?", "What do I need for activation of my card?", "I couldn't complete card activation.", "How can I switch on my new card?", "When will my card be activated?", "I would like to activate my card.", "The activation process did not work, please help?", "How do I activate a card I received?", "I would like to get help from someone with activating my card.", "How do I turn on my new card?", "Is my new card activated?", "I just received my card and I'd like to activate it.", "Can I activate my card?" ]
[ "Where do I have access to a virtual card?", "Do you know how to change my card PIN?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "What is the charge for a physical card?", "My card doesn't work.", "Can I top-up my card using a bank transfer.", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "I just saw a fee on my account. When do these get charged?", "If I get another card, what kind of fees am I looking at?", "What ATMs use this card?", "What ATMs accept my card?", "How long does it take transfers from Europe to complete?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "What do I do now that I can't use this card?", "Where do I pay with my debit or credit card?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "How to a go about ordering a disposable virtual card?", "What's the reason my new card hasn't come?", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "How long do cheques take to post to your account?", "What is the first step that I should take after my card has been stolen?", "What do I do after the ATM takes my card.", "How can I get a virtual card for a one-time transaction?", "how to get virtual card", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Why isn't my card working anymore?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "I am having problems with my physical card.", "How long does the cash withdrawal take to pend?", "What is the charge for paying with my card?", "I have a pending payment on my card. Why?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Where can I locate my card PIN?", "I am having issues using contactless payments, could my card be damaged?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Why haven't I gotten my new card?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "How long is the wait for a US transfer?", "Is it possible to get a physical card?", "My card is almost going to expire.", "How do i set up my credit card to send transfers?", "What is the length of a transaction completion?", "I need to get visa and mastercard", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "what is the average wait for transfers", "I need to get hold of a physical card?", "Can I use my account before my Identity verification has passed?", "What's the process for ID verification?", "I'm still waiting for my card that was issued a week ago. What should I do?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "How long does it take for a refund to appear?", "Where do I go to add a new card?", "How can I tell if an AMT will take this card?", "When will my transfer move out of pending stage?", "I have received my card, can you help me put it in the app?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Can I use my card to withdraw from my account?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "My top up card needs verification and I don't know how to do it", "Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "how do i get the card linked", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "How do I get a virtual card on my device?", "Do i have to top-up with my credit card before I can transfer?", "The expiration date of my card is approaching .", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "What can I do about a direct debit transaction on my card that I didn't make?", "Will the transfer show up in my account soon?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "What is the procedure for depositing a virtual card", "How many transactions can I do with my disposable card?", "I would like to reactivate my card that I previously reported lost. I located the card this morning.", "What do I need to do to transfer money with my credit card?", "Can i make transactions before identity verification is complete?", "can i get a card if I live in the usa?", "Is there a charge for topping up by card?", "I want to get a Visa card", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "My card is no longer lost. How do I enter it back into the app?", "When will the transfer be completed?", "Do I get a real card?", "Where can i top my card for free?", "Okay, I found my card, can I put it back in the app?", "Am I able to get a card in EU?", "How can I add a new card?", "My card is due to expire soon.", "Where can I sign up for a virtual card?", "What is the process to change my PIN?", "Where do i verify a top-up card?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Why is my card not working anymore?", "My card doesn't seem to work anymore", "If my card payment is cancelled, what should I do?", "So what about the card PIN?", "How can I receive a virtual card?", "I need a Visa card", "How do I set-up my PIN for the new card?", "Can you tell me when my money transfer will go through", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "How does my identity get verified?", "How do I find my card PIN?", "ATMs, which ones will accept this card?", "Is there any place I cannot use my card?", "The card can be used at which ATMs?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Can I use my virtual card to complete transactions for memberships?" ]
552
How do I activate my card so I can start using it?
[ "What do I need to do in order to use my card I just got?", "How do I activate my card, so that I can start using it?", "How can i make my card active?", "I would like to be assisted with the activation of my card.", "what do i need to have with me to activate card", "Please, activate my card", "My new card needs activating.", "Could you please activate my card", "Where do I go to activate my card?", "I need my card activated.", "I got my new card. How do I activate it?", "Is my new card activated?", "Can I get some help activating my new card?", "Help me activate my card.", "My card activation is failing.", "Help me activate my new card." ]
[ "Where's the verification code for the top-up card?", "Help me verify the card used on a top-up.", "My actual card isn't functioning.", "I need a single use card for shopping online", "I live in the UK. Can I get a card?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "need to know places i can withdraw money", "What do I do if I think someone managed to get my card information?", "Is it possible to have a second card?", "How does it work when I transfer money into my account?", "My card was used without my permission, what do I do?", "How can I get a real-life card of my own?", "Is there a fee for adding funds with a credit card?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Is there anyway, I can get a disposable virtual card?", "I need help because I drunken blocked my card?", "What is the verification code for my top up card?", "I want to transfer money. How do I do that for my account?", "Where can I withdraw money from?", "Where can I withdraw money from?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Is this where I order a virtual card?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "How long until my card is delivered?", "Is there a way to use this app with a disposable virtual card?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Are there specific ATM's that I can draw money from?", "Can I re-link a lost card with the app?", "How can I change the PIN? Do I have to go to a real bank?", "I want to op up my account by using bank transfer. How do I go about it?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "What is the age to open an account?", "My card stopped working when I use it", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "How can I get disposable virtual cards?", "I am unable to use my card.", "What forms of ID should I use for verification?", "Is it possible to use my credit card to transfer money?", "Is there any way i get a disposable virtual card as well?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Please tell me why I was charged additionally when I used the card.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Where can I get a disposable virtual card?", "What should I do if my card is stolen?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "How many card payments can I use on a disposable card?", "Can I track when my card will be delivered?", "Can I have my card delivered on a specific day?", "Will I be charged a fee to top up using a debit or credit card?", "What is the limits on the number of disposable cards I can have?", "My PIN is unlocked, what do I do?", "My card expires soon, will you send me one automatically?", "Is there a list of ATMs that take this card?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "What credit cards do you carry", "Are physical card available?", "I topped off my card is that something you will charge me for?", "Do you guys accept Visa or Mastercard?", "May I use my account now, even though the identity verification has not gone through yet?", "Which ATM's can I use to make a withdrawal?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "how do I find the code to verify the top up card?", "How do I get a PIN?", "What is the disposable card for?", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "I think someone may be using my card.", "How do I add cash to my account?", "Where do I go to verify my identity?", "How do I update the PIN on my account?", "Where in the app do I go to verify my identity?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Where are the ATMs that I can use Mastercard?", "can usa residents get a card?", "I live in the EU - can I get a card?", "How do I track the card you sent me?", "How do i change my identity?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "What do I need for the identity verification?", "Where is the virtual card located?", "Please help me get a new card, I reside in the United States.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "I'm not certain, but someone may be using my card.", "Can I use my account before my Identity verification has passed?", "If I want to top up, can I use Apple Pay?", "Do you give out Visa or Mastercards?", "What do I do after the ATM takes my card.", "how much to get my card in 2 days?", "If my card payment is cancelled, what should I do?", "Would I be able to get a second card?", "When would my card be charged an extra fee for a transaction?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I have a disposable virtual card here, so would you tell me what to do with it?", "Where is the card PIN located?", "Do I have to pay extra if I use an international card to top up my account?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "How can disposable cards be used?", "Since my id hasn't been verified, when can I use my account?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "What credit cards are supported?", "Can I unblock my card using the app?", "Do I receive the physical card for free", "How will I receive my PIN?", "What are my bank details so I can do a transfer?", "Do you know if there is a tracking number for the new card you sent me?", "Will I get a real card?", "Can I verify my top-up card?", "How do I change my information?", "Send me a physical card", "How can I use American Express to add money to my account?", "When did you send me my new card?", "My card's frozen, what can I do?", "I found my lost card. Am I still able to use it?", "I can't find my card! What should I do?", "can i add funds with a card from the united states" ]
599
Explain the activation method for this card
[ "How do I activate my card so I can start using it?", "I need more assistance with how to activate my card.", "I tried activating my bill of fare and it didn't workplace", "Help me activate my new card.", "Can someone assist me with activating my card?", "What is needed to activate my card?", "How do I use my new card?", "What are the steps in order to activate my new card?", "Why can't I activate my card?", "i cant seem to activate card", "I tired but an unable to activate my card.", "How can my new card be activated?", "I just got my new card, how do I activate it?", "What information do I need to gather in order to activate my card?", "What is the process of card activation?", "I have a new card and I need to activate it." ]
[ "How much would an extra card cost?", "Which ATM's accept my card?", "Are there specific ATM's that I can draw money from?", "How do I know if I will get my card, or if it is lost?", "Is there a reason why my virtual card won't work?", "How do I make contactless work", "I need a new card, my old card is expiring.", "I found my card, can I add it to the app?", "What can I do to track the card you sent me?", "Can you tell me how to get a disposable virtual card?", "Is there a fee for sending additional cards?", "My virtual card isn't working. What do I do?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "If my card was lost or stolen can I re-link it?", "Can you help me sign up for a virtual card?", "How many transactions can I do with my disposable card?", "What are the steps for the identity checks?", "I believe my card has been compromised because of a strange withdrawal", "What should I do if I want to get another card for someone in my family?", "What do I need to verify my identity", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Is there a fee to add money to an international card?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "Can I make sure my card is delivered on a specific day?", "What are the fees to get a physical card?", "I have one of your cards, but I don't know how to link it.", "has my card payment been reverted?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "What are the steps of verifying an identity?", "If I order a card when does it arrive?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "What is the charge for using a Top up card in the US?", "Is ordering a new card from China available?", "What are the steps to verify my identity?", "How much is the charge to top up via credit card?", "Is it possible to get one of your cards in the European Union?", "Someone else may be using my card. There are transactions I don't recognize.", "How can my boss pay me directly to the card?", "Will I be sent a new card before mine expires?", "Account topping up bank transfers to my account assistance please?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "One of my card payments has reverted", "Should I order a new card before I freeze my original one?", "I know I'm getting a new card but would like know when I can expect to receive it.", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "Will filling stations accept my card?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "Why was my card payment reversed?", "What are your policies for card transfers?", "I need more than one disposable card", "virtual card is not working for me", "My card got blocked, how do I reset?", "How can I get a Visa and Mastercard?", "When will the transaction be done?", "Is there a top charge for US cards?", "How do I validate my identity.", "Tell me how many transactions I can do with a disposable card.", "Are there any fees if I want to add money using an international card?", "I just tried to top-up and now I'm getting an additional verification message, why?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "How long until my new card gets here?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Do I get to have one of those virtual cards I've heard about?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "Will you charge me if I top up by card?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "There was a charge applied when I used my card.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "If I ordered my new card last week, how much longer should I wait to receive it?", "Will I get Visa or MasterCard?", "Would I be able to get a second card?", "Can I keep using my card after it expires?", "There is a card payment I do not recognise.", "My card's frozen, what can I do?", "I need my card ASAP!", "What countries will my card be supported in?", "How to modify my details.", "I need a disposable virtual card, how do I get one?", "I'm trying to activate the auto-top up function. Where is it?", "How many times can I use the disposable virtual card I have?", "How much can I expect to pay to top up a US card?", "What are disposable cards?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "I would like to know if you use Visa or Mastercard.", "Please explain the extra fee when I paid with the card.", "How many cards can I have?", "The expiration date of my card is approaching .", "Am I able to order a disposable virtual card?", "How many payments can I make using a virtual card?", "I would like to apply for a visa card.", "There is a withdrawal that isn't mind in the app.", "I would like to track a card sent to me, how do I do that?", "What needs to be provided for identity verification?", "I need to make a purchase online, where is my virtual card?", "I think my card is broken", "why is there a fee for a payment on my card?", "how long does it take to get my card i am in a rush", "How do I track the card you sent to me?", "Why would my card payment be reverted?", "How long until my card will get here?", "What's the tracking on the card you sent?", "I use this card all the time so why did it get declined at the store today?", "How many incorrect attempts cause card to be blocked?", "Can you tell me the restrictions for the disposable cards?", "Can I get a new card in China?", "What is the expected delivery date of my card?", "My card is due to expire soon.", "What is the maximum transactions for one disposable card?", "There is a strange card payment I don't recognise.", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "Why was my new card declined?", "Is it possible for a person who lives in the US to get a card?", "Am I able to track a card that has already been sent?", "Can I put my old card back in the app?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "What should I do if my physical card isn't working?", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?" ]
588
Can someone assist me with activating my new card?
[ "I want to activate my new card.", "I need help with activating my card", "I got my new card but I am not sure if it need s activated and how?", "Help me activate my card.", "I tried activating my card and it doesn't work how do I solve this problem?", "Is there a way my new card can be renewed?", "Could you please activate my card", "I need assistance activating my card?", "I want to activate the card.", "I have a new card and I need to activate it.", "How can I activate my card>", "I have a new card and I want to activate it", "Tell me what I need to do to activate my card.", "When will my card be activated?", "Please assist me with activation.", "will you be able to activate my card" ]
[ "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "What are the currencies and cards that are supported with my account?", "How can I order virtual cards?", "Will I have to wait much longer for my new card to arrive?", "Think someone has took money out with my card. What shall I do?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "What are the steps I need to take to cancel a transaction?", "Help! In the app there is a direct debit that I don't remember.", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Is there a disposable virtual card I can order?", "What is the verification process for a top up card?", "What other credit cards can I use?", "Is there any limit to the amount I can add to a card at a time?", "I hope to get a Visa card", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "Is payment required to get a card of my own?", "How can I unlock the pin?", "Where do I get a disposable card", "What do I do if an ATM ate my card?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Topping up my card is not working because I believe the top up is pending", "Can I unblock my card using the app?", "Help! I think someone has made a cash withdrawal with my card!", "My daughter would like a card as well, how can we make this happen?", "How do I change the PIN?", "Tell me what ATMs use this card.", "What will I need for identity verification?", "Is it possible for me to give my daughter a second card for this account?", "What countries can I use the card in?", "Am I able to get both a Visa and MasterCard from you?", "What kind of businesses will take my card?", "What are the steps for making a transfer for topping up?", "I forgot what my pin number is and now am blocked can you help me get in?", "Can I get a Visa instead of a MasterCard?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "I need to know if you will accept my credit card.", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "Do you have a list of businesses that accept this card?", "My card is broke, what do I do?", "How can I locate the virtual card?", "I'd like to get a Visa card, please.", "How do I use my card if I lost my phone?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "How can I receive money?", "I would like to order a virtual card.", "How can I go about getting a disposable virtual card?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "How do I top-up my card with a cheque?", "I want to add money to my international card, so are there any fees charged to do this?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "How do I use contactless payments?", "are both visa and mastercard available to me?", "How can I transfer money using my credit card?", "Where can I find the verification code on a top-up card?", "Can another family member hold a card for this account in addition to mine?", "How will I receive my PIN?", "If I want to add funds to the account using American Express, how do I do that?", "I am waiting for my card to arrive.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Is it possible to give a second card from my account to my daughter?", "Hoe do i use my credit card to transfer money?", "How do I make more than one disposable card in a day?", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "How do I report fraud on my card?", "How can I get a real-life card of my own?", "When can I order a disposable virtual card?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Can I use American Express?", "My card got blocked, how do I reset?", "What options do I have in regards to payment?", "what's the process for getting a disposable virtual card?", "Can I top up using an international card", "how do i get into my account and edit my details", "I have transactions that I don't recognize - I think someone is using my card.", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "I think someone else is using my card. There are transactions I didn't make.", "Can I have a second card issued to another family member?", "What kind of ATM's can I use?", "How much does it cost for additional cards?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "how much to get my card in 2 days?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My PIN is not working and I need assistance.", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I really want a physical card. How do I get one?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "My card won't work right now.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "What is the process when my card is due to expire?", "How can I transfer money to my account?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "can i order cards on the app", "How do I create a disposable virtual card?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "So, the card PIN?", "How do I perform identity checks?", "Is there a way yo change my PIN?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "Please help me to know the status of my card payment as its pending since a while.", "Can I get a card in the EU?", "Can I be given a new passcode?", "How much are you going to charge me if I top up my US card?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "What services can I use to top up?", "Is there a trick to get the disposable virtual card to work?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "How do I get a PIN?", "Set a new PIN please.", "Can you explain why I am now getting charged a fee for using my card?", "I don't understand what a disposable virtual card is, can you help?", "Where can I update my pin number?", "Is this card available to United States Residents?", "I want to cancel a transfer right away! Can you help?", "Can I use app to unblock my card?" ]
637
What is the process for activating my new card?
[ "Can I call to get my card activated?", "How do I activate my card to start using it?", "I want to activate the card.", "I would like my card activated.", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "I couldn't complete card activation.", "Tell me how to renew my new card?", "Where do I activate my card?", "How do I turn on my new card?", "What information do I need to gather in order to activate my card?", "Help my activate my card.", "What do I need to do in order to use my card I just got?", "My new card has arrived, what's the activation procedure?", "What identification is required to activate my card?", "I have a new card. How do I activate it?", "How do I use my new card?" ]
[ "Do you send more than one card?", "What are the steps to reset my passcode?", "What things do I need to verify my identity?", "How long will it take for my transaction to be completed?", "I would like to top up my account automatically. How do I do that?", "I'd like more information about choosing a Visa or Mastercard.", "Can I use my card anywhere?", "Please tell me how to verify my top up card.", "I have a Visa and Mastercard, can I use these?", "Is my card denied anywhere?", "Will my pin number be sent with my card?", "Can I have my card delivered on a specific day?", "Is there an additional charge for topping up using a European card?", "Where should I look for my PIN number at?", "Which cards are accepted for topping up?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "My PIN is unlocked, what do I do?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "Do I have to use bank approved ATM's", "found card, how to put it back in app", "Can I get the Mastercard?", "Will it cost me to get a second card?", "I can't seem to use my card. Can you help?", "Can you please identify the problem with my bank card?", "My card was confiscated by an ATM. How do I get my card back?", "Where do I go to verify my identity?", "How do I get my PIN unlocked?", "I can use this card at which ATMs?", "How can it be that my Card is not functioning anymore?", "What credit cards are supported?", "What cash stations take this card?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "How do I change the details in my account?", "What fees do you charge for the standard card?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Can I make sure my card is delivered on a specific day?", "Can you tell me the ATMs I can use with my card?", "I'm not sure why my card didn't work", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "How do I get refills to my card when I'm traveling?", "how can i track card you sent", "Are there any charges for using a bank card to top up", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "How many cards can I have for one account?", "Why is there a pending transaction on my card?", "I just replaced my phone so do I have to make a new account?", "Is there any limit to the amount I can add to a card at a time?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Please help me! My physical card isn't working right.", "What cards to do you support to top up.", "What is the age to open an account?", "How do i set up auto top-up?", "Please tell me how I can get a virtual card.", "What is the procedure of unblocking my PIN?", "how do I top up my money automatically", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Need a new card, mine is expiring.", "show me how to transfer to my account", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "why have i not got my new card?", "How long do I wait for a transfer to take?", "Suddenly, my card won't work.", "At what age can I open an account?", "Is there a fee for sending out more than one card?", "What can I do about a direct debit transaction on my card that I didn't make?", "How can I tell if someone else is using my card?", "My card got blocked, how do I reset?", "What methods can I use to add money to my account?", "How come my card doesn't work anymore?", "I would like to change my card PIN.", "Is my card accepted anywhere?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "Which ATM's will accept my card?", "can i create my own pin right away", "How do I authenticate my top-up?", "Tell me what I should do after my card expires.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Do I receive the physical card for free", "Where do I get a disposable virtual card?", "Can I transfer money to my card via bank-transfer?", "Where's my virtual card", "What can I do to track the card you sent me?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "How do you check my identity?", "Can I add money to my card automatically during a trip?", "What fees are charged for a physical card?", "i am express delivering my card to the us, how long will that take", "I want to know how to transfer money with my credit card", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "How long will it take for my ID to verify?", "I would like a physical card", "Are there any limits to were my card is accepted?", "Where are the virtual cards located?", "What businesses accept my card?", "Is getting my identity verified required before I can use my account?", "With one disposable card how many transactions can i do?", "Please help me get a new card, I reside in the United States.", "How can I process a refund for something I purchased?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "What should I do if someone else used my card?", "What steps do I take to unblock my PIN?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I need to get a card, but I live in the US.", "My new card hasn't came in.", "how do i change name?", "Is there a way I can get my ATM card back from the machine?", "Is ordering a new card from China available?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "can i order cards on the app", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "How do the disposable cards work?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "I need to make my card PIN a different number" ]
383
I would like to have assistance with activating my card.
[ "I just got my new card. How can I activate it?", "Tell me how to go about activating my new card?", "How do I activate my card to start using it?", "Assist me please with card activation.", "I got my new card where do I go to activate it?", "Would you be so kind as to activate my card? Thanks", "What do I need for activation of my card?", "My new card has arrived, what's the activation procedure?", "I'm not able to activate my card how do I fix this problem?", "Where do I go to activate my card?", "I need assistance with activating my new card.", "Can I get some help activating my new card?", "How can i make my card active?", "I want to use my card, how would I activate it?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "Would it be possible to activate my card?" ]
[ "Help my prove my identity.", "Do you do Visa or Mastercard?", "How do I link my new card?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "When should I receive my virtual card?", "When can I expect my new card to get here?", "I need two cards. Is this possible?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "Where is this card accepted?", "If I were to use a European bank card for a top up, will I incur a charge?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Is it possible to order a virtual card?", "What businesses can I use this card with?", "Can I use my American Express card to add money into my account?", "I want to use bank transfer for topping up my account. How is it handled?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "What is the procedure for me to get more cards on my account?", "I need a Visa and a Mastercard from you.", "Can you please assist on my item that needs to be refunded?", "My disposable virtual card was rejected by the merchant, please help?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "I would like to get both Mastercard and Visa card from you if that's possible.", "Do I get a choice between Visa and Mastercard?", "Topping up my card is not working because I believe the top up is pending", "Is this card accepted by ATMs?", "can i order cards on the app", "I tried topping up using my card, but the money is gone?", "How can I get additional cards?", "Will I get a visa or Mastercard?", "Where can I find a virtual card?", "Is it possible to top up by card?", "I'm looking in the App and can't find my PIN, where should I look?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "When getting my ID checked, what are the steps involved?", "Can I use my card at an ATM?", "If I am running low on credit can I auto top up?", "How can I get my card out of the ATM?", "Any charges applicable for new card?", "May I get one of your cards? I live in the EU.", "When should I expect my card to arrive?", "Is there a number to call to get my pin unblocked?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "My card doesn't seem to work anymore", "How can I go about getting a disposable virtual card?", "I hope to get a Visa card", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "Can you tell me how to get a disposable virtual card?", "When will I get my card shipped to me?", "Why doesn't it work when I use American Express to try to add money to my account?", "Tell me more about getting a virtual disposable card.", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Am I limited to what ATM I can use my card?", "What is the process when my card is due to expire?", "Tell me about the card PIN?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "Can I link an existing card?", "What do I do if the ATM took my card?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "Please help me. I don't know my code to get into the app.", "Where can I get a second card?", "I would like to apply for a visa card.", "Help! I need to cancel a transaction.", "Do I have a choice for a Mastercard?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "who do I talk to, to cancel a transfer?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "How do I use American express to top up my account?", "I have transactions that I don't recognize - I think someone is using my card.", "I would like to order a virtual card.", "Do I get to choose between Visa and Mastercard?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "I received my new card. Where is it in the app?", "Do I get Visa or Mastercard?", "Will I get a Visa card or Mastercard?", "Can someone help me unblock my pin?", "I would like to get your card in EU. Is that possible?", "lost card found, want to put it back in app", "I would like to have a Mastercard.", "I forgot my pin and am blocked now. Can I reset it somewhere?", "Is there restrictions on where I can use my card?", "What do I have to do to get a Visa credit card?", "Please help me. My disposable virtual card won't work right.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "What will happen if I want to add money using an international card? Will I run into any fees?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Can you please explain disposable virtual cards for me?", "What ATMs take this card?", "Where do I find my PIN for my new card?", "When can I expect to receive my new card?", "And do you have virtual cards instead of physical ones?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "I tried topping up my account but it failed, can you help me?", "Think someone has took money out with my card. What shall I do?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "I need to renew a card that's about to expire", "I would like to track a card sent to me, how do I do that?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "What should I do when my card reaches its expiry date?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "Why can't I use my card?", "Are contactless payments enabled on my new card?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "How do I order a new card before It expires?", "Is identity verification required for me to use my account?", "Is it possible to get another card?", "Is it possible for me to give my daughter a second card for this account?", "I found my card, how can I use it again?", "What do I have to do to get the virtual card to work?", "What can you tell me about getting a virtual disposable card?", "I blocked my card by mistake, how do I unblock it?", "I am not in the UK can i get a card?", "When would my card be charged an extra fee for a transaction?" ]
56
Tell me how to renew my new card?
[ "Is my card activated?", "I want to use my card, how would I activate it?", "How can I make my card ready to use?", "How do I verify my new card?", "how to activate card?", "What needs to be done to activate and use a card?", "What are the steps to activate the card, as it does not seem to work?", "I tried activating my bill of fare and it didn't workplace", "I want to activate my new card.", "Can I have my card activated?", "How can I switch on my new card?", "How do I activate a new card?", "How do I activate a card?", "I want to activate my card, how do I do it?", "Can you tell me how I go about activating a new card?", "I would like to activate my card to use now, can you help me?" ]
[ "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I was able to find my card. How to I go about putting it into my app?", "How many transactions can I do with a disposable card?", "I need to get a card, but I live in the US.", "Are there any specific cash machines that I have to go to in order to change my PIN?", "Is there a fee for sending additional cards?", "I have another card from the U.S. Will you be able to accept that one?", "What US credit cards do you accept?", "What is the charge for sending out more cards?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "How do I freeze my bank card, as there has been a strange withdrawal?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "How do I see my updated balance after I make a cheque or cash deposit?", "How can I tell if someone else is using my card?", "how to track the card you sent", "How do I perform identity checks?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Why have I not gotten my new card?", "Is there a trick to get the disposable virtual card to work?", "Can I order a disposable virtual card?", "Where's the best place to get a disposable virtual card?", "Is there a way to get a virtual card?", "Can I freeze my card right now?", "What do I do if I think someone managed to get my card information?", "What do I need to verify my identity", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "What kind of businesses will take my card?", "I have a disposable virtual card here, so would you tell me what to do with it?", "Will you accept my other card?", "Can I add funds to the card directly from my bank account?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Is it acceptable to use either Visa or Mastercard?", "How do I go forth on verifying my identity?", "Why is there a fee for using my card?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "Are their certain cash machines where I can change my pin?", "Is this card accepted by ATMs?", "What are the steps I should take to recover my swallowed card?", "Is there a fee for sending out more cards?", "I topped off my card is that something you will charge me for?", "My card is lost! What can I do?", "What is the limits on the number of disposable cards I can have?", "can i get a virtual card online", "What is the process for transferring money into my account?", "What are the available cards?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "How can I change my PIN without going to the bank?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I live in the US but want to get a card", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Can my card be used everywhere?", "What do I need for the identity verification?", "I am having issues using contactless payments, could my card be damaged?", "Why is my physical card not working?", "What does the bank charge for lost or stolen card replacements?", "How can I transfer money into my account?", "What's the deal? My card was just denied for top up. Why is it not going through?", "Show me the amount of transactions I can do with a disposable card.", "What are the details of disposable card limitations?", "Can you tell me where I can order a virtual card?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Where can I order my virtual card?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "How can someone send me money?", "Can I top up using an international card", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "What's the reason my new card hasn't come?", "Can I get a copy of the card by email?", "What can I pay with? Does cash work?", "What do I do if an ATM ate my card?", "I'd like more information about choosing a Visa or Mastercard.", "Can I use a bank transfer to refill my account?", "Please help me. My disposable virtual card won't work right.", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Do you guys accept Visa or Mastercard?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "If I have a physical card can I link it?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "What do you do to transfer money to my account?", "When will the card arrive?", "I want to change my pin number from an ATM. Is this possible?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "What credit cards do you carry", "do i need to add money before i order a card", "Is it possible to purchase more physical cards with my account?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "Can I be given a new passcode?", "How can I get a real-life card of my own?", "I have lost my card! What is my next step?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "Suddenly, my card won't work.", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "How can I withdraw money?", "I would like a virtual card- where can I purchase one?", "What should I do if I think that someone might be using me card?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "can I use my card before identity verification?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Am I able to change my PIN at certain cash machines?", "What cash machines will let me change my PIN?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "How can I get my card out of the damn ATM?", "Can you tell me more info about virtual disposable cards?", "Is there a fee for sending out more than one card?", "What fees do you charge for the standard card?", "What age do I have to be?", "Why is my disposable card not working?", "What are the ATMs that will accept this card?", "Are you going to charge me to top up my card?", "Can I get a card even though I live in the US", "Do you charge for physical cards", "What cards do you offer?", "Can I use my American Express card with Apple Pay?", "If I want to add funds to the account using American Express, how do I do that?", "What do I need to do to change the address on my account?", "I want to transfer money. How do I do that for my account?", "Is there a way to track the delivery of my card?" ]
506
My new card came in. How do I activate?
[ "What are the steps to activate the card, as it does not seem to work?", "Help my activate my card.", "I need to activate my card.", "I tried activating my plug-in and it didn't piece of work", "I need to actuate my card.", "i cant seem to activate card", "How do I turn on my new card?", "How can I switch on my new card?", "The activation process did not work, please help?", "My card activation is failing.", "I am having trouble activating my card.", "Assist me please with card activation.", "Tell me how to go about activating my new card?", "What steps do I have to go through in order to activate my new card?", "What is the process for activating a new card.", "I got my new card but I am not sure if it need s activated and how?" ]
[ "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Will you charge me if I top up by card?", "I want a physical card", "Do you offer Visa or Mastercard?", "I really want a physical card. How do I get one?", "Can you assist me in acquiring a virtual card?", "If my card is trapped in the ATM, what do I do?", "daughter needs card, how do i add her", "Am I allowed to use any card to make a payment?", "Can I change my pin at ATMs? If so, what ones?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Where is my PIN located?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "Where can i find the virtual card?", "I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?", "How do i change my identity?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Can you tell me how to get a disposable virtual card?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "For physical cards, do you charge?", "How do I go forth on transferring money into my account?", "How much are you going to charge me if I top up my US card?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Would I get a Visa or Mastercard?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "How do I get my PIN unlocked?", "Is there a fee for extra cards?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "What is the charge for paying with my card?", "Can I track when my card will be delivered?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "How do I transfer funds from my American Express into my account?", "Would I be able to get a second card?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "I had a decline on my card. Why?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "What are the limits to where my card will be accepted?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How do I add cash to my account?", "For the first time I got a fee on my account. How do I know when you charge these fees?", "What can I pay with? Does cash work?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "What is the pending payment on my card about?", "How come I was charged an extra fee when paying with the card?", "What do I do if my virtual card won't work.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Somebody used my card to make a purchase", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I need to top up, but I have to use an international card. Is there a cost for that?", "Can I have one of the virtual cards?", "Why is my physical card not working?", "Where can I find a virtual card?", "My card is lost! What can I do?", "Will I be charged a fee for topping up using a European card?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "How do I retrieve a trapped card from a ATM?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "I'd like to get another card", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "What fee is included if I top up by card?", "Do I have to pick a creditcard brand?", "Can I verify my top-up card?", "I had a problem with my card payment, can you help?", "Are you going to charge me to top up my card?", "How can I top up my account and which currency can I use?", "How to I transfer my funds into my account?", "How do I perform identity checks?", "Can I choose from either Visa or Mastercard?", "What will I be charged for a physical card?", "Where do I get a disposable virtual card?", "How long does it take for a card to arrive?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Is my card valid everywhere?", "How long will it take for the card to arrive?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Why has my card declined", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "I need support options, I want to top my card", "Can I use any card and currency?", "Will I be charged if I add more cards to the account?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "Where is the top-up card verification code?", "I would like to order a virtual card, where can I get one?", "Is it possible to transfer money to my credit card?", "If I need more cards, are there any fees?", "I'm not certain, but someone may be using my card.", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "tell me why I was charged more with my card?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Please tell me why I was charged additionally when I used the card.", "what I need to verify my account", "I am waiting for my card to arrive.", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Can you tell me where I can order a disposable virtual card?", "I need to renew a card that's about to expire", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "How do I track the card you sent to me?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Why has my card been declined? whats the deal?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "How can I receive money?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "How can I use American Express to add funds to my account?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "Today I used my card at a restaurant and it was declined. Why?", "Explain the card PIN to me.", "Are physical card available?" ]
599
How do I active this card?
[ "Can someone assist me with activating my new card?", "I need to activate my card, how is that done?", "My new card has arrived, what's the activation procedure?", "I want to start using my card, how do I activate it?", "What do I need to do for the card activation?", "What is the process for activating my card and using it?", "I need more assistance with how to activate my card.", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "What is the process for activating my card?", "Do you know the process how to activate my card?", "What identification is required to activate my card?", "I need my card activated.", "What is needed to activate my card?", "My card needs to be activated asap", "Can I activate my card?", "I would like my card activated." ]
[ "When will you be taking orders for disposable virtual cards?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Which cards are accepted for topping up?", "Can I track the card you sent to me?", "What can I do about a direct debit transaction on my card that I didn't make?", "How do I transfer money into my account?", "I think that someone may be using my card, but I'm not sure,.", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "How can my boss pay me directly to the card?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "I would like to apply for a visa card.", "What are the details of disposable card limitations?", "do you accept from usa credit card?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Would it be possible to get another card?", "I know I'm getting a new card but would like know when I can expect to receive it.", "If US cards have a top up charge, what is it?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Can you accept my other card from the U.S.? It is the only other one I have.", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I want to apply for a Visa card.", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "i was charged when i used a us issued card. why and what cards are free to use to add money", "Does it cost anyting to get my own card?", "Can I use my card while on vacation overseas?", "How do I change my PIN?", "I want to get a virtual card!", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "I already have one of your cards, how do I link them?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Where are your cards delivered to?", "Can you transfer money to your card by bank transfer?", "What retailers accept my card?", "I can't get the virtual card to work", "Can I track my card while it is in the process of delivery?", "How can I use American Express to add funds to my account?", "Are cards delivered to my location?", "How do I authenticate my top-up?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "The card that I have isn't working. This is the physical card.", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I am traveling to Germany, Will I be able to use my card there?", "What is the charge for topping up a card?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "When will my card payment be done pending?", "Help me. My card doesn't work.", "I really want a physical card. How do I get one?", "I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.", "How to exchange my currency", "Is the card welcomed by everybody?", "Are there any restrictions for the disposable cards that I need to be aware of?", "What's going on with my card? I've tried multiple times and it never goes through.", "What's the most disposable cards I can have?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Are there restrictions for my disposable card since it does not seem to be working?", "I need help finding the verification code on the top up card.", "Can you tell me what cards and currencies you support?", "Which cards and currencies are supported?", "Can I reactivate my PIN?", "Do you give out Visa or Mastercards?", "Is there any reason why my card didn't work when I tried to top up?", "I think someone else is using my card.", "Is the verification number on the top up card", "Would I be able to get a second card?", "what is required documents for new card process ?", "What is the fee for topping up a US card?", "Can I have a spare card for this account please?", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "Use credit card to transfer money", "How can I go about transferring money to my account?", "What are my limits on disposable cards?", "Does the package with my card have tracking?", "How is my card payment still pending?", "How can I resolve a problem where my card won't go through at all?", "I don't understand what a disposable virtual card is, can you help?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "Can I use app to unblock my card?", "How can I use American Express to add money to my account?", "Can you please identify the problem with my bank card?", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "I need a new card before it expires.", "I found my card, am I able to put it back into the app?", "Where is my money transfer?", "Is there a fee for topping off a US card?", "virtual card is not working for me", "When getting my ID checked, what are the steps involved?", "I just got my new card and tried using it and it was declined?", "Can I choose from either Visa or Mastercard?", "Okay, I found my card, can I put it back in the app?", "When will I get my card shipped to me?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "Can I put my found card back into the app on my phone?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "How much does it cost for additional cards?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How will I receive my PIN?", "What do I do if the ATM swallowed my card?", "Where can you deliver cards?", "Send me my card now! ASAP", "What is the maximum number of transactions that I can put on a disposable card?", "I think someone is using my card to make transactions I don't remember.", "When is a payment I made with my card going to clear>", "Can I get a new card with new expiration date in China?", "Where is the tracking number for the card you sent me?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "I need more than one disposable card", "How many ATMs will take this card?", "Which ATM's will accept my card?", "Your machine took my card. How do I get it back?", "I need a new card, my current card is nearly expired.", "Is a tracking number available for the card that was just sent?", "Where are cards delivered to?", "Can I do more than 10 transactions with a disposable card?", "Why won't my card work anymore?", "What are the steps needed to top up with Apple Pay?", "For my account, how do I transfer money in?", "Need a new card, mine is expiring.", "How many transactions can I make on my disposable card?" ]
588
what are the steps to activate my card?
[ "I need to activate my card can you do that now?", "Do you know the process how to activate my card?", "I got my new card where do I go to activate it?", "Why can't I activate my card?", "Hi, would you please activate my card?", "Where can I activate my card?", "Could you please activate my card", "I would like to activate my card.", "Is my card activated?", "I need to activate my card.", "What identification is required to activate my card?", "My card needs to be activated.", "What do I need for activation of my card?", "Help me activate my card.", "I tried activating my card and it doesn't work how do I solve this problem?", "What steps do I have to take to activate my card?" ]
[ "My card won't physically work.", "How long until the card arrives?", "Is my credit card supported for top-ups?", "What can I do if my card still hasn't arrived after 2 weeks?", "How do I change the details in my account?", "Please provide me a list of ATMs that accept my card.", "can I have a non virtual card?", "Do you only use Visa or do you have Mastercard too?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Where do you need to live to receive card", "I want to change my PIN - do I need to be in a bank?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I cannot seem to use my card.", "What is the process for unlocking the pin?", "How do I fill out the identity check?", "Is there any way for you to find my card?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "What is this fee for card payment?", "What credit cards do you carry", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Show me how to change my pin?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "How can I top up automatically?", "What all is needed for the identity verification?", "How do I get a disposable virtual card as well?", "How is my PIN sent?", "Where's my virtual card", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "Can I change my pin at an atm?", "My card was confiscated by an ATM. How do I get my card back?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "How do i set up auto top-up?", "Why is my card not working anymore?", "How can I change my information?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I would like to receive instructions showing the verification process for top up cards..", "How do I top up my account using transfer?", "Where can i find the virtual card?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "which identity details are required", "Do all ATMs accept this card?", "Do you accept any card and currency?", "Do I have to pay for a second card?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "My card's expiring a month from now, should I place an order for the new card?", "Can I get a real card?", "My card is due to expire soon.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I need to top up cash, How do I do it?", "Please tell me how disposable virtual cards work?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "Where are the virtual cards located?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Can I get a card in the EU?", "Could I get tracking on the card?", "I think my card is lost. What do I do?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "I'm just wondering when my card will get here.", "Is it possible to order another card?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Is my card accepted everywhere?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Are their certain cash machines where I can change my pin?", "How do I get a PIN?", "daughter needs card, how do i add her", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "What do I do if someone used my card without my permission?", "I topped off my card is that something you will charge me for?", "Would I have to pay anything if I need an additional card?", "Is there a charge for a physical card?", "Do you send more than one card?", "Can I get a card? I live in the US.", "top up with credit card", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "When did you send me my new card?", "Where do we mail the card?", "How do I top up my account with a bank transfer?", "I want to use bank transfer for topping up my account. How is it handled?", "Visa and MasterCard, can I get them both?", "Can the card was sen to me be tracked?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "What is needed for identity verification?", "Send me a physical card", "What is the limit to number of transactions I can do with a disposable card?", "What things do I need to verify my identity?", "how much is the fee for topping by card", "What US credit cards do you accept?", "are both visa and mastercard available to me?", "What should I do if I think someone is using my card without my permission?", "My card is almost going to expire.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I want a physical card", "I need a new card, my current card is nearly expired.", "Help me verify the card used on a top-up.", "Is it possible to top up with cash? If so how do I do it?", "How can I stop someone from using my card after I lost it yesterday.", "Can i use this card at any store?", "How do you check my identity?", "Which cards are accepted for topping up?", "What should I do if I want to get another card for someone in my family?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "In which stores can I shop with this card?", "Are there ways to transfer money into my account?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Why can't I use my card?", "Do you have any fees if I want to add money using an international card.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Tell me what ATMs allow me to change my PIN.", "Where do I change my PIN?", "Please tell me how I can get a virtual card.", "How much is the charge to top up via credit card?" ]
235
I have a new card and need to activate it
[ "What information do I need to gather in order to activate my card?", "How do I activate my card, so that I can start using it?", "Can someone assist me with activating my card?", "It won't let me activate my card.", "How do I verify my new card?", "I am having trouble activating my card.", "Do you know the process how to activate my card?", "When will my card be activated?", "will you be able to activate my card", "How can I make my card ready to use?", "When are you going to activate my card?", "What do I need to do to activate my new card?", "Could you please tell me how to activate my new card?", "The activation process for my card isn't working.", "I want to use my card, how would I activate it?", "I am unable to activate my card, it won't let me." ]
[ "My actual card isn't functioning.", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Is there a way to get a virtual card?", "Can I choose between Visa or MasterCard?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "Will it cost me to get a second card?", "Where is the virtual card?", "I requested a virtual card but it is not showing up. Why?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Please help me get a Visa card.", "Is it possible to top up by card?", "I ordered a card a week ago, and it's still not here. What do I do?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I want to add money to my international card, so are there any fees charged to do this?", "Why isn't my disposable virtual card working?", "Are there a certain amount of transactions i can do with one disposable card?", "lost card found, want to put it back in app", "I would like a disposable virtual card, could I get one?", "My card no longer works.", "Is there any place I cannot use my card?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Is ordering a new card from China available?", "Will I be able to use my card anywhere?", "I'm not certain, but someone may be using my card.", "Help! My card is stolen.", "Am I able to order a disposable virtual card?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Can I receive a new card while I am in China?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "What should I do if my card is missing?", "My new card hasn't came in.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "Can I use my card at any ATMs?", "I would like a card please.", "Please check payments on my card. There is a duplicate and I only bought it once.", "My PIN is unlocked, what do I do?", "What do I do if it says my card payment has been cancelled?", "Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "What do I do if an ATM \"stole\" my card?", "I would like to use one of my cards for a family member. Is that allowed?", "How can I obtain a disposable virtual card?", "Where can I order a virtual card?", "You sent me a card and now I want to link it.", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "why wouldn't you support american express? its a card i like and use often and i don't want to get a different one", "I placed my order a week ago. Is it ok that my card isn't here yet?", "Why won't the machine accept my card anymore?", "What do I do if an ATM ate my card?", "What currencies or cards do you support for topping up?", "How long do you have to wait to see your virtual card your ordered?", "How do I get to the virtual cards?", "how can i transfer money from american express card", "What can I do about a direct debit transaction on my card that I didn't make?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "Do you charge a fee for topping up a card?", "Can I reactivate my PIN?", "What do I do if someone used my card without my permission?", "Will I get a visa or Mastercard?", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Is there a disposable virtual card I can order?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "When will the card arrive?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "What cards to do you support to top up.", "When should I expect my card to arrive?", "My new card has not been delivered to my home yet. What is going on?", "Please tell my why I was charged a fee for using my card?", "I want to get my hands on one of those virtual cards!", "An extra fee has been added to my card payment is this correct?", "Can I tell what business will take this card?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "Can I give a second card for this account to my daughter?", "You accepts my card?", "I need to make my card PIN a different number", "Can you please explain disposable virtual cards for me?", "Help me please, My Apple Pay American Express top up does not work.", "Can i get a single use virtual card", "Is there a way to obtain a virtual card?", "Do I get a mastercard and visa?", "If I were to use a European bank card for a top up, will I incur a charge?", "Can I get spare cards?", "Do I need a disposable card?", "What businesses accept my card?", "Is there a fee to get an actual card?", "Do you do Visa or Mastercard?", "I'm not in the UK, but can I still get a card?", "Are there restrictions for my disposable card since it does not seem to be working?", "My card is stuck inside the ATM, what am I supposed to do?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "My physical card is not working", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "How can I check on the delivery status of my card?", "How much are you going to charge me if I top up my US card?", "What is the first step I need to make for being able to access my account?", "Could it be that I deactivated my card, its not working?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately." ]
56
I would like to get help from someone in your customer service department with assisting me with activating my card.
[ "I just received my card and I'd like to activate it.", "What do I have to do to activate my card?", "How long will it take to activate my new card?", "how to activate card?", "My new card just arrived, how can I activate it?", "Card activation is not working. What do i do?", "I just got my new card, how do I activate it?", "I just got my card and want to use it, how do I activate my card?", "I was unable to activate my card.", "What is the process of card activation?", "My card needs to be activated.", "Show me how to activate my card", "What's the right way to activate my card?", "How do I activate a card I received?", "My card is not able to be activated how do I get it to work?", "Please help me with my card. It won't activate." ]
[ "I have been trying to exchange this for crypto but the app won't work could you please help me?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Please help revert my transaction from this morning.", "What do you need to verify my identity?", "What steps do I need to take for the identity checking process?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Can I choose whether I receive a Visa or a Mastercard card?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "What do I do if my virtual card won't work.", "Can you tell me how long it takes for a new card to come?", "What places will accept my card for payment?", "In what way can I change my PIN and where do I need to be?", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "My card is due to expire soon.", "how can i top up?", "What do you need my identity details for?", "My card payment did not work.", "There is a card payment I do not recognise.", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "Does it cost much or take long to get a new card? Mine is about to expire.", "If I can, I would like to get both Mastercard and Visa from you.", "I have another card from the U.S. Will you be able to accept that one?", "My card doesn't work. I can't get cash out at an ATM", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Am I able to use my account if the identity verification is not complete?", "How long until the card arrives?", "I can't use my card.", "What card types can I choose from?", "What do I need to do to link my new card for my account?", "What are my payment options?", "Can I use my card anywhere?", "Do you charge a fee for topping up a card?", "Does it cost to add money to my card?", "Where can I use my Mastercard?", "How does my identity get verified?", "I need to verify my identity, but how do I do that?", "want to know how to get virtual card", "How can I tell if someone else is using my card?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I want to reactivate my card, I found it after thinking it was lost.", "card is lost, please help", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Is there any place I cannot use my card?", "Is my card usable anywhere?", "Can I choose when my card is delivered?", "It appears my card expires next month, can I order a new one?", "Is there a tracking number for the card you sent me?", "Can you give me information about verification code?", "Is it possible to link a new card?", "Since my id hasn't been verified, when can I use my account?", "i dont recognise some of these transactions, i think someone has my card details", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I'm not in the UK, can I get a card?", "My transfer keeps failing and I just want to transfer the money can you please make it work?", "I need to track the card sent to me.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "I need to report a stolen card", "How will I receive my PIN?", "I'm wanting to get a Visa card today.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "would a visa or mastercard be more suited to me?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "My card is missing.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Have you sent out my card yet?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I want to get a Visa", "When using a US card, what is the cost for a top up/off?", "i would like to top up with check", "I need two cards. Is this possible?", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "What cards do you support", "I need to change my contact information.", "I seem to be having trouble with my Google Pay Top. Can you please help?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "When traveling, can I auto top-up my card at certain times?", "I anticipate getting a Visa card", "How do I go through the identity checks?", "Can I use app to freeze my card and dispute fraud?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "How can I verify my identity?", "Which card would I get, Visa or Mastercard?", "My card isn't here yet.", "My card is missing. Please help.", "I found my card, am I able to put it back into the app?", "My card payment has failed.", "How do I get extra cards?", "People are using my debit card - help!", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "I want to transfer money. How do I do that for my account?", "How come my card doesn't work anymore?", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "I need to change my account details", "How do I do a successful transfer to an account?", "HOw do I get my card back after the ATM has pulled it in?", "I've received my card so now I need to know how to sync it to the app.", "Is there any way to get another card on the same account?", "Could it be that I deactivated my card, its not working?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "How do I receive more physical cards", "Can I make sure my card is delivered on a specific day?", "Can I track when my card will be delivered?", "Please give me a Mastercard instead.", "Can you explain why I am now getting charged a fee for using my card?", "Hi, I have an apple watch. How do I use it to top up my card?", "How do I verify my identity?", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Where do I go to fill out the identity form?" ]
56
What are the steps that I need to take to activate a new card?
[ "What is the most efficient way to activate my new card?", "Explain the activation method for this card", "What is needed to activate my card?", "How can I activate the new card i got?", "I just got a new card how do I get it to start working?", "Tell me how to renew my new card?", "What information do I need to gather in order to activate my card?", "How can I make my card ready to use?", "I just got this card & I don't know how to activate it.", "Can someone assist me with activating my new card?", "How can my new card be activated?", "My new card just arrived, how can I activate it?", "What would II do if I wanted to activate my new card", "how to activate card?", "My new card needs activating.", "I would like to be assisted with the activation of my card." ]
[ "How can I receive money?", "Do you give out Visa or Mastercards?", "Is there a way to get a virtual card?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I used my card to top up but it's saying it is still pending. What does this mean?", "What fees do you charge for the standard card?", "what is this charge on my card?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Am I limited to what ATM I can use my card?", "Where do I go to change my PIN?", "Can you tell me how to change my PIN?", "Help me verify the card used on a top-up.", "Is there a fee for sending out more than one card?", "How will I receive my PIN?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Is it possible for me to change my PIN number?", "Is there a charge for a physical card?", "How do I authenticate my top-up?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "My card has been found. Is there any way for me to put it back into the app?", "How do I get a new card sent to China?", "Help me. My card doesn't work.", "What is the need to verify my identity?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Where can I get a card in the EU?", "where do I go to top up with cash?", "How can I stop someone from using my card after I lost it yesterday.", "What should I do if my card is stolen?", "What's the earliest time to receive my card?", "Are physical card available?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Which ATM's am i able to change my PIN?", "Show me how to change my pin?", "How can you assist me on topping up on bank transfers to my account?", "I want to use bank transfer for topping up my account. How is it handled?", "If I wanted to change my PIN, how would I do that?", "Where can I find the card PIN?", "Do you let me choose between Visa and Mastercard?", "Is there any way to see my card in the app?", "How to edit personal details?", "What is the process for setting up and account for my child?", "How do i top up my google pay?", "When do I get my PIN?", "I don't understanfd how to top up", "Do I have to change my PIN at a bank?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "I live in the US but want to get a card", "With my credit card i would like to transfer money.", "What is the daily limit on my card?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Can I get a card? I live in the US.", "I am interested in a Visa or Mastercard. Do you offer them?", "Do you send more than one card?", "Will it cost me to get a second card?", "How do I top up my account using transfer?", "Do I have a choice for a Mastercard?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Which atms allow me to change my pin?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Do you know which businesses will accept my card?", "Which ATMs take the card?", "What happens after my card expires?", "How can I locate the virtual card?", "When will I have access to my pin number?", "At what ATM can I change my PIN?", "What kind of ATM's can I use?", "Is identity verification required for me to use my account?", "How can I change my old pin to a new one?", "Can you tell me where to go to get a disposable virtual card?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "Can I use this card at any ATM?", "What will I be charged for a physical card?", "My virtual card isn't working. What do I do?", "How do I top-up using cash?", "I need to change details about my personal account.", "What can I use to verify my identity?", "can you express my card to me?", "Is there a way to obtain a virtual card?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "how do i set up my apple pay watch to connect to my account", "Can I get a card in the EU?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "What are all of the different steps for identity checks?", "What can I pay with? Does cash work?", "At what age can I open an account?", "Where can I use my Mastercard?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Someone might be using my card. What should I do?", "Can I reactivate my PIN?", "My card's expiring, what happens now?", "How do I edit my details?", "There is an extra small charge on my card! What do I do?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I really want a physical card. How do I get one?", "Are there charges for using a bank card to top up", "Tell me what ATMs use this card.", "I need a disposable virtual card. Please tell me how to order one.", "How long does it take for a new card to ship?", "My actual card isn't working.", "I have questions about how to transfer money to my account.", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "What should I do if I think someone is using my card.", "What is the maximum number of transactions I can make with one card?", "I don't understand how to top up my account, can you please explain the process?", "Will I be charged for topping up by card?", "Top up my card please, which y'all support?", "I'd like to order an additional card", "Which merchants accept my card?", "Do you have charges now when you pay with a card?", "How might I change my PIN?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "For physical cards, do you charge?", "Verifying top-up cards necessary?", "Tell me what ATMs allow me to change my PIN.", "What number of transactions can i do with one disposable card?" ]
235
I tried activating my card and it didn't work
[ "I tired but an unable to activate my card.", "i cant seem to activate card", "I need assistance with activating my new card.", "I tried activation my card and it didn't employment", "how to activate card?", "What do I need to do to activate my new card?", "What information do I need to gather in order to activate my card?", "Tell me how to renew my new card?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "I need to actuate my card.", "What do I need to do for the card activation?", "I want to start using my card, how do I activate it?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "My new card is here, what's the process for activating it?", "I can't activate my card?", "With my new card, how may I activate it?" ]
[ "Why isn't my top up showing on my wallet?", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "How do I link a new card in the app?", "How do I get my card PIN?", "Why can't I verify my identity?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "My card is about to expire. How do I get a new card?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "Why are my payments not working and show pending?", "i entered my pin in wrong and got it frozen. how many tries do i have", "my card payment has been declined, do you know why?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "What should I do if I lost my card?", "Why did the app deny my top up?", "Soon my card will expire, how do I get a new one?", "Hello, what is a virtual card and how do I get one?", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "Can you tell me what i steps i should take since my card was stolen?", "I can't log in", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "My transfer did not go through.", "I deactivated my card but would like to reactivate it.", "How can I get my card out of the damn ATM?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "What do I do when my card is about to expire?", "I need to reset my passcode, this one isn't working", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "I tried to deposit a cheque into my account and it is not letting me.", "I transferred some money but the receiver can't pick it up for some reason.", "How do I to up by card?", "The app isn't showing my transactions", "I was able to find my card. How to I go about putting it into my app?", "Why hasn't my ID been verified?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "How do I deactivate a stolen card?", "Did my transfer fail?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "For some reason I am unable to preform a transfer to a beneficiary.", "How can I replace an expired card?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Why can't I withdraw money?", "Why couldn't I make a withdrawal from the ATM?", "I tried to top up but the app rejected it.", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "How can I get a new card ASAP to replace an old, soon to expire one?", "Why isn't my deposit in my account?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "I attempted to get cash in the ATM but I was denied", "my identity hasn't been verified and i can't edit my details, what's next", "The ATM will not let me get cash, WHY?", "It won't let me verify my identity.", "lost my card in atm", "Why can't my beneficiary access my account?", "Do you know the reason why my card payment was declined?", "My card is about to expire. What do I need to do to keep using my card?", "How do I go about getting an actual card?", "I topped up but the app did not accept it.", "Am I able to choose my card?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "I'm unable to verify my identity", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "Can you please tell me why I cant get money from the ATM?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I was mugged. They took everything. I can't use the app. What do I do?", "Why didn't my transfer get to the recipient?", "What do I do? The ATM took my card!", "I got a new card and can't find where to link it.", "My payment card was declined - could you tell me why?", "Why am I unable to withdrawal cash?", "I didn't get the right amount at the ATM.", "My transfer will not go through.", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "Can I add a card that I just found (again) to the app?", "The app failed to verify my id.", "Top up is not working even though I have my AMEX in apple pay.", "Help. I have a stolen card!", "It didn't give me my cash", "Please help me. My card is missing.", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "My card is about to expire. Do I have to go to a branch to order a new card?", "Why did the transfer fail when I attempted to do it earlier?", "Is the ATM broken? I can't get cash from it.", "I don't think the transaction has gone through, so can I cancel a transfer?", "i have been trying to top up my account with a check but it won't work", "how do i get a pin for my card", "I couldn't get money from the ATM", "Why can't I make a transfer?", "how to get card pin?", "am suspicious of my card's security", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "My transfer failed when I tried.", "I couldn't make a transfer", "Why was my atm withdrawl declined", "I am still waiting on my card?", "Why was my card payment cancelled?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "The account transfer I was trying to do failed.", "My top-up was cancelled, could my bank be the problem?", "My pin was blocked, how do I make it so I can use it?", "card is lost, please help", "My passcode won't work.", "My ID verification hasn't gone through yet, but can I use my account anyway?", "Why wasn't my payment accepted by the app", "How is my card payment still pending?", "I transferred my funds, why did it not go through?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I tired to deposit some cash into my account but it's not there", "How do i verify my card?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Why isn't the transfer I made to a friend showing?", "It has been a couple of hours but I do not see my balance updated, can you help?", "Is there any way for you to find my card?" ]
255
I need my card to be activated right now.
[ "I tried activating my card and it didn't work", "Can someone assist me with activating my card?", "What are the steps that I need to take to activate a new card?", "I need to activate my card.", "It won't let me activate my card.", "Can you help me activate my card", "I need help with activating my card", "How do I get my card active?", "Just received my replacement card, what steps do i need to take to activate it?", "I need assistance activating my card?", "Where do I activate my card?", "I just got my new card. How can I activate it?", "can you assist me in activating my card?", "When are you going to activate my card?", "What is the process for activating my card and using it?", "My card activation is failing." ]
[ "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "How can I top up my Google Pay?", "What currencies or cards do you support for topping up?", "Where do I get a disposable card", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "Something's wrong my card won't work.", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "Do I need to verify my top-up card?", "Is my card actually working? It's the first time I tried using it", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "What is the most that I can top-up to a card?", "How can I add a new card?", "Is it possible to get a physical card?", "Where can I link a new card?", "My card got blocked, how do I reset?", "I can't get my card to work.", "How can I get a Visa and Mastercard?", "Where can I obtain my virtual card?", "Help! I need to cancel a transaction.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I want to get a Visa card", "What are the top-up fees for my card?", "I have lost my card! What is my next step?", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.", "Can I get the Mastercard?", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "Am I able to track the card that was just sent to me?", "I want to use a European bank card for a top up. Must I pay?", "can i order cards on the app", "What is the process to link the new card?", "How long does it take to receive my card?", "I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow.", "what I need to verify my account", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "How to order a virtual card", "How can I resolve a problem where my card won't go through at all?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "Hurry and refund me, I am waiting", "What businesses accept my card?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I would like to link my card to my account.", "In what places can I use my card?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "How do I know if i need a disposable card?", "Where is the closest Mastercard ATM?", "Where can I locate my card PIN?", "how do I find the code to verify the top up card?", "Is there a way to verify a card top-up?", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "Do I have an option between Visa and MasterCard?", "What is the best way to get my virtual card?", "My card's frozen, what can I do?", "I need a single use card for shopping online", "What do I do if an ATM \"stole\" my card?", "I made a purchase earlier today but it is still listed as pending- when will it go through?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "How can I go about getting a disposable virtual card?", "My card is going to expire, what do I do?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I know I'm getting a new card but would like know when I can expect to receive it.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "My card doesn't seem to work.", "How do I verify the top-up card?", "how long should I expect to wait for my card to arrive?", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "I blocked my card by mistake, how do I unblock it?", "do i need to add money before i order a card", "If I were to use a European bank card for a top up, will I incur a charge?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "How can I top up with Apple Pay?", "When do i activate auto top-up?", "Is there a way to track the delivery of my card?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "how do I get a disposable virtual card?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "How can I receive a virtual card?", "top up for my american express card is not working", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Will you assess me more fees if I top up with an international card?", "Can it automatically top up my account?", "I would like to get additional physical cards at this time", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "My card don't work.", "I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?", "Show me how to link the new card,", "Can I use this card at any ATM?", "Do I have a card PIN?", "If i want to change my pin number can I directly from an ATM?", "What is the status of my card's delivery?", "Are there any restrictions on where I use this card?", "I am wanting to refill my card, is there a charge?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "How is my ATM deposit not available yet?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "When will I have access to my pin number?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "what do I need to do if the ATM kept my card?", "When will my card payment be done pending?", "I need to use a European card for a top up, what will the charge be?", "new customer and filling gas for the first time today, not working,", "Today I used my card at a restaurant and it was declined. Why?", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "Help! I fear that my card was stolen,", "How do I change my card PIN?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "What ATMs can I use my card?", "Why is my top up for my new account not instant", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?" ]
56
What information do I need to gather in order to activate my card?
[ "What are the steps in order to activate my new card?", "How can I switch on my new card?", "Help me activate my new card.", "Hi, would you please activate my card?", "I tried activating my bill of fare and it didn't workplace", "What are the steps to activating a new card?", "With my new card, how may I activate it?", "What is the most efficient way to activate my new card?", "WHAT CAN I DO AFTER THE CARD MISSING", "I need more assistance with how to activate my card.", "I tired but an unable to activate my card.", "Please help me with my card. It won't activate.", "Where can I activate my card?", "My card needs to be activated.", "Assist me please with card activation.", "I received my new card, how is it activated?" ]
[ "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "can i add funds with a card from the united states", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Are there a certain amount of transactions i can do with one disposable card?", "Is my card valid everywhere?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "Am I allowed to carry an additional card?", "What are the benefits of a disposable card?", "Can I make transfers before my identity verification?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Am I able to modify my account details?", "Can you tell me where to go to get a disposable virtual card?", "How do I get refills to my card when I'm traveling?", "I can use this card at which ATMs?", "When do I get my PIN?", "May I have another card?", "Which one are you? Visa or Mastercard?", "I just topped off my card will I be charged for it?", "can usa residents get a card?", "I want to add money to my card, what payments do you accept?", "What is not accepted in order for me to top up my account?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "My card don't work.", "I would like a virtual card- where can I purchase one?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?", "Where do I pay with my debit or credit card?", "Where is this card accepted?", "I need to find the card I received in the app.", "Will I be charged a fee to top up using a debit or credit card?", "My card has been found. Is there any way for me to put it back into the app?", "how does a virtual card work", "HOw do I get my card back after the ATM has pulled it in?", "What ATMs use this card?", "I just got my new card but am not sure how to check its PIN.", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "Verify my source of funds?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Can I only top-up digitally? Or could I use cash?", "Where can I use a disposable card?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "Please tell me how to verify my top up card.", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "What is the procedure to transfer money to my account?", "I need to get a card, but I live in the US.", "How can I change the PIN? Do I have to go to a real bank?", "What are the requirements to open an account for a minor?", "What methods can I use to add money to my account?", "What do I need to do to cancel a transaction?", "What options do I have in regards to payment?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Who do I talk to about the ATM swallowing my card?", "In which stores can I shop with this card?", "Can I make transfers before identity verification?", "Do you only use Visa or do you have Mastercard too?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "need to know places i can withdraw money", "Can I get a card? I live in the US.", "Is there an allowance on cards?", "Why won't my card work.", "Help me to set up contactless payments.", "How do I track the card you sent to me?", "I would like to order a disposable virtual card. How can I do this?", "I found my card! Can I link it back into the app?", "Am I able to track the card that was just sent to me?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "I used my card to top up but it's saying it is still pending. What does this mean?", "how do i get a virtual card for one time use", "I would like a physical card", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "How can I verify my source of funds?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "How long does it take for the card to come?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "I need more than one disposable card", "How can I prove who I am?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "What do you do to transfer money to my account?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Can I get a card that works in other countries like Africa and Indonesia?", "How much does it cost for additional cards?", "Help me find my card pin!", "When will my card be delivered?", "Where do I go to see the source of my available money?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "How do I report my card stolen?", "Do I really need to verify my identity?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "can i order cards on the app", "Why isn't my card working?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "How much do I need to pay for a transfer?", "What should I do if someone else used my card?", "How many active transactions can I make with a disposable card?", "How do I get a new card as your machine swallowed mine!", "How much longer until I get my new card?", "What are your policies for card transfers?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Can I re-link a lost card with the app?", "What is the top-up limit on my cards?", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "What is the Top up rate charge for using a card in the US?", "Do i have to wait to get the pin or can i set up a pin", "What is the reason for my card payment to be reverted?", "How do I order another card?", "Which ATM's accept my card?", "What if I don't verify my identity?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I want to add money to my international card, so are there any fees charged to do this?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "Can you tell me which cards and currencies are supported?", "Where do I pay with my card?", "Where can I find the card PIN?", "How can I go about getting a disposable virtual card?", "What are the various currencies and cards that you offer support for?" ]
235
what do i need to have with me to activate card
[ "How do I active this card?", "Help my activate my card.", "I can't activate my card?", "What is the most efficient way to activate my new card?", "Assist me please with card activation.", "I just got my card and want to use it, how do I activate my card?", "I need info on activating my card?", "Please, activate my card", "I just got my card and cannot get it to work.", "How do I activate my new card", "What am I going to need in order to activate my card?", "I need to actuate my card.", "I couldn't complete card activation.", "Tell me how to renew my new card?", "What is needed to activate my card?", "Do you know the process how to activate my card?" ]
[ "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "My card is lost! What can I do?", "I'm worried my card might be lost in the mail? How long does it usually take to arrive?", "How do I track the card you sent me?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I want to get Visa and Mastercard", "How will I receive my PIN?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Is there any way for you to find my card?", "If I don't live in the UK, can I get a card?", "How can I get disposable virtual cards?", "My card hasn't been working when I try to use it.", "What can I do to track the card you sent me?", "How do I transfer funds from my American Express into my account?", "Can I tell what business will take this card?", "Will you charge me if I top up by card?", "I need a new card and I live in the United States.", "How long do you have to wait to see your virtual card your ordered?", "What cards do you offer?", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "Why isn't my card working?", "what are you going to use my identification details for?", "I need a new card, my old card is expiring.", "how many days processing new card?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "My card will not work", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "why must I prove ID", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Is verifying my identify important?", "Help me. My card doesn't work.", "Transferring money using credit card", "Do I get charged if I top up with my European bank card?", "Where are the virtual cards?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Card delivery services? Where?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I want to add money to my international card, so are there any fees charged to do this?", "Is it possible to have a second card?", "Can a card stop working?", "Do you guys accept mastercard or visa?", "I got a message that I need to verify my identity; what do I do?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What can I do if my card still hasn't arrived after 2 weeks?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Can I use a credit card from the US to top up?", "Where do I order additional cards?", "I need a new card, my current card is nearly expired.", "I'm not in the UK, is it possible for me to still get a card?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "How do I authenticate my top-up?", "What will happen after my card expires?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I can't seem to be able to use my card", "I can't seem to be able to use my card", "Would I be able to get a second card?", "Where should I look for my PIN number at?", "can i verify my identity i the app", "My card wont work at an ATM", "The ATM ate my card; how do I get a new one?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "How can you assist on verifying my identity?", "Is there any reason why my card didn't work when I tried to top up?", "If I only have 1 other US card, can you take it?", "I tried using my card, but it doesn't work.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Tell me what I should do after my card expires.", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Can you show me where to link the new card?", "Will I be sent a new card before mine expires?", "Somehow I am missing my card. What should I do?", "is it free to add money to my card", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Is a non-electronic card available as well", "Is there a way to get a virtual card?", "Where can i find the virtual card?", "What should I do if I want to get another card for someone in my family?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Will I be charged a fee to top up using a debit or credit card?", "Is there a way to obtain a virtual card?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What currencies and methods can i use to top up my account?", "I am having issues using contactless payments, could my card be damaged?", "Can I transfer money to my card via bank-transfer?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Can I top up my card with other cards?", "Do you accept any card and currency?", "Will my new card work outside of the EU?", "Is there a fee for using a European bank card to top up?", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "If I top up using a European card is there a charge?", "Can I track my card while it is in the process of delivery?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "Do you charge for physical cards", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Am I able to get both a Visa and MasterCard from you?", "If I don't live in the UK, can I still get a card?", "Is my card broken? I can't get cash out of the ATM", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "How can I create another card linked to this account?", "Can I have a tangible form of my virtual card.", "My card is lost! What do I do now?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "I got my American Express in Apple Pay, why is top up not working on my device?", "What is the amount of disposable cards I can have each day?", "Why is my card not working?", "What is the price for an additional card?", "Is there a trick to get the disposable virtual card to work?", "how can i top up?", "How much transactions do I get with a disposable card?", "Can I use American Express?", "What do I do if I think someone managed to get my card information?", "Is it possible to have both a Visa and a Mastercard from you?", "My card doesn't work. I can't get cash out at an ATM", "Can I verify my identity?", "How can I use American Express to add money to my account?", "I just got my new card and tried using it and it was declined?" ]
235
What am I going to need in order to activate my card?
[ "I tried activating my card and it doesn't work how do I solve this problem?", "Is my card ready for use or does it need activated and if so how?", "I was unable to activate my card.", "What steps do I have to take to activate my card?", "I just received my card and I'd like to activate it.", "What is the process for activating my card?", "It won't let me activate my card.", "Would like to use my card and need to activate it first. Can you help me do this?", "Can you help me activate my card", "Show me how to activate my card", "I need more assistance with how to activate my card.", "I need my card to be activated right now.", "How do I activate my new card I just got?", "My card needs to be activated.", "Can I get some help to get me card activated?", "What do I do to activate?" ]
[ "Can I use American express with apple pay? Why does it make my top up not work?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Can I top off with a debit card?", "How do I enable contactless pay?", "What number of transactions can i do with one disposable card?", "how does a virtual card work", "How long do you have to wait to see your virtual card your ordered?", "What are all the currencies and cards supported to use this?", "What is the reason for my card payment to be reverted?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Can I use a credit card from the US to top up?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "How can I use American Express to add money to my account?", "How do I use bank transfer to top up my account?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "My card wants to be topped what do you guys support?", "Can I top up my card with other cards?", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "Can I unblock my card using the app?", "Where is the top-up card verification code?", "Send me a physical card", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "Where can I find a virtual card?", "My card is expiring soon.", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "My card will not work", "May I use my account now, even though the identity verification has not gone through yet?", "My card is not working.", "My card hasn't been working when I try to use it.", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My card is almost going to expire.", "Can I have my card delivered on a specific day?", "Is it possible to use my credit card to transfer money?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "This card is accepted by what businesses?", "Do I need any kind of documentation for the identity check?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "How can I deposit money to my account?", "In regards to the PIN of the card?", "Help me. My card doesn't work.", "What US credit cards do you accept?", "What currencies or cards do you support for topping up?", "Can I order a disposable virtual card?", "What currencies can I use?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "I want to transfer from accounts in order to Top up. What are the steps necessary.", "Is there a fee for adding funds with a credit card?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Will you tell me how I am supposed to use the disposable cards?", "Can I have another card in addition to my first one?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Is a physical card also available", "What form of payments can I use for topping up?", "When will you be taking orders for disposable virtual cards?", "Where can I find the verification code on a top-up card?", "How long until my card is delivered?", "Is there any limit to the amount I can add to a card at a time?", "Can i make transactions before identity verification is complete?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "How do I modify my account details?", "I need to transfer money into my account, how do I go about doing this?", "I need mastercard as well as visa", "My card no longer works.", "Do I need to verify my identity each time I wish to use my account?", "I want to use a European bank card for a top up. Must I pay?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Can I get a card outside the UK?", "What is not accepted in order for me to top up my account?", "Let me know the steps for the identity checks", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "I'm not in the UK, but can I still get a card?", "How do you verify an identity?", "What are the charges for topping up US card?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Can you give me a virtual card?", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Need help with my card. It's not working.", "How can I transfer money into my account?", "What should I do if someone else used my card?", "Is it possible to obtain both a Visa and a Mastercard from you?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Am I supposed to verify my identity?", "I can't get the card itself to work.", "What should I do if my card is stolen?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "How can I use American Express to add funds to my account?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "How can I use my American Express to add money into my account?", "Is it possible to order another card?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Can I tell what business will take this card?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I need to update my info.", "How much does it cost to top up by card?", "Will my other US credit card be accepted?", "I just got my new card and tried using it and it was declined?", "I have a question regarding the PIN of the card?", "What if I need multiple disposable cards?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "Will my new card work outside of the EU?", "How do I fill out the identity check?", "Where should I look for my PIN number at?", "What do I do if I think my card was improperly used?", "Is it possible for a person who lives in the US to get a card?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "If i want to change my pin number can I directly from an ATM?", "I'm just wondering when my card will get here.", "I can't seem to be able to use my card", "I can't seem to be able to use my card", "What is the process to change my PIN?", "What steps do I have to take to change my PIN?", "What are the steps for the identity checks?" ]
235
Show me how to activate my card
[ "Help me activate my new card.", "I want to start using my card.", "How do I activate my card to start using it?", "I got my new card. How do I activate it?", "What is the process for activating my card?", "How can I activate my new card?", "Can I activate my card with the app?", "I just received my card and I'd like to activate it.", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "How can I activate my card so I can start using it?", "Could you please activate my card", "I would like to get help from someone with activating my card.", "What do I do to activate?", "I need more assistance with how to activate my card.", "How do I activate my card that just arrived?", "Is my new card activated?" ]
[ "What cards to do you support to top up.", "what countries can i use my card in", "Where are the virtual cards located?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "On my disposable card, is there a transaction limit?", "Do you guys accept Visa or Mastercard?", "What are the available cards?", "Will you assess me more fees if I top up with an international card?", "What do i need to verify my id?", "how do i set up my apple pay watch to connect to my account", "What will happen if I want to add money using an international card? Will I run into any fees?", "I think someone may be using my card.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Is there anywhere I can't use my card?", "When I want to transfer money to my account, how can I do that?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Is there a way to order a virtual card on the website?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Do I have to pay for a physical card?", "Tell me why my virtual disposable card won't work.", "I need help finding the verification code on the top up card.", "Why won't the machine accept my card anymore?", "What can I do to track the card you sent me?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "In what way can I use the disposable cards?", "Is there a way I can have a mastercard?", "Google pay and top up, I want it, can I get it?", "My card is due to expire soon.", "There is an extra small charge on my card! What do I do?", "In which stores can I shop with this card?", "what do I need to do if the ATM kept my card?", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Can the card was sen to me be tracked?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I would like to purchase another card.", "Can you tell me what I need to do to have my pin changed?", "My payment for my card is not working", "Can you let me know if Visa is among the card scheme assignments?", "What should I do if I think someone is using my card.", "Will the card be a Mastercard or a Visa?", "Can I make sure my card is delivered on a specific day?", "Help. My card is broken.", "My daughter would like a card from my account? Can I do this?", "How can I change the PIN? Do I have to go to a real bank?", "Where do I verify my identity?", "Is there a fee to get an actual card?", "If I get another card, what kind of fees am I looking at?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "Is there a charge for topping up by card?", "When would my card be charged an extra fee for a transaction?", "Can I use my card everywhere?", "Do cash machines let me change my pin?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "What can I expect at card expiration?", "Will you charge me more if I use a European bank card for a top up?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "can i get a virtual card online", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "I know I'm getting a new card but would like know when I can expect to receive it.", "The card that I have isn't working. This is the physical card.", "Are physical card available?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Is my card frozen?", "I need to make my card PIN a different number", "Does it cost anyting to get my own card?", "I requested a virtual card but it is not showing up. Why?", "Do I get to have one of those virtual cards I've heard about?", "Can I use my card wherever I want?", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "What do I do if my card is stolen?", "How will I receive my PIN?", "I'd like to get a Visa card, please.", "Can I transfer money to my card via bank-transfer?", "What cards and currencies can I use?", "How do I report my card stolen?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "The bank machine didn't give my card back how do I get a new one fast?", "What is the status of my card's delivery?", "The ATM won't give me my card back. I need it back now!", "What are the ATMs that will accept this card?", "What do I do if someone used my card without my permission?", "I need more than one disposable card", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "How do I know it is a Mastercard ATM?", "How can I order virtual cards?", "Which merchants accept this card?", "May I have a second card?", "I am having issues using contactless payments, could my card be damaged?", "Is there a tracking number for the card?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "Why is there a fee for using my card?", "Does it matter if I use Visa or Mastercard?", "Could I get tracking on the card?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I want to top up my account. Can I do it with Google Pay?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "How do I update the PIN on my account?", "Is this card available to Americans?", "Can you make sure I get a MasterCard and not a Visa?", "I'd like to get another card", "Could I get a MasterCard and Visa from you?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "What card or currency can I use to pay?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Can I top up my card with other cards?", "What kinds of cards can I use to top up?", "Can you tell me how to change my PIN?", "Today I used my card at a restaurant and it was declined. Why?", "How does a bank transfer for topping my account work?", "How do I order a replacement for stolen card?", "Is it possible to transfer money to my credit card?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "Do I have a choice for a Mastercard?" ]
506
I need more assistance with how to activate my card.
[ "Where do I activate my card?", "I need to activate my card, how is that done?", "What is the activation process on my new card?", "How can my new card be activated?", "I just received my card and I'd like to activate it.", "how long should i wait ti activate my card", "Can I get some help to get me card activated?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "How long will it take to activate my new card?", "What are the steps that I need to take to activate a new card?", "How do I activate my card that just arrived?", "How do I verify my new card?", "My card needs to be activated.", "I want to use my card. How do I activate it?", "What steps do I have to go through in order to activate my new card?", "Can I get some help activating my new card?" ]
[ "Topping up my card is not working because I believe the top up is pending", "How do I top up?", "I would like to receive instructions showing the verification process for top up cards..", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "How much longer is it going to take to get my new card?", "My card has an expiration date, will you send a new one automatically?", "What ATMs can I use my card?", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "Can you help me transfer funds from another bank account to this account?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Where is my virtual card?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "If I was mugged and lost everything, how do I access my account and app?", "What is the most that I can top-up to a card?", "When will I recieve my new card?", "Please tell me how to get a physical card.", "How much is the charge to top up my card?", "I would like to order a virtual card, where can I get one?", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "I got my American Express in Apple Pay, why is top up not working on my device?", "I would like to get some extra cards?", "I need help with a lost card", "Your machine took my card. How do I get it back?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I need to top up, can I use google pay?", "How can I stop someone from using my card after I lost it yesterday.", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "I can't be sure, but I think that someone may be using my card.", "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY ACCOUNT FOR ME?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "My card expires soon, will you send me one automatically?", "What ATMs can I use my card at?", "What currencies or cards do you support for topping up?", "The ATM ate my card; how do I get a new one?", "Can you tell me where I can order a disposable virtual card?", "I'm panicking! I lost my card! Help!", "How much longer until I get my new card?", "What do I do if someone used my card without my permission?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Where can my card be delivered?", "How do I view the card I received in the app?", "I would like help to revert a transaction I did this morning", "How can I obtain a virtual card?", "Why won't my card show up on the app?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "How much is it to buy another card? I was hoping to buy another one.", "Do you accept Visa or Mastercard?", "How can I transfer money to my account?", "I need help verifying my identity.", "How do I fix a broken card?", "Do i have to top-up with my credit card before I can transfer?", "Can I choose between Visa and Mastercard?", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "How to receive virtual card?", "I have tried to use my card several times and it does not work.", "I need a new card since my old one is about to expire.", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Is it possible for me to get a virtual card?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "Can you let me know if Visa is among the card scheme assignments?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "Hey there's a fee for a transfer on my account. Why?!", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "Please provide details on how to top up my account using transfer option", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "If I'm getting my identity verified, what all do I need?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "What do I owe for a new card?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Can I get a physical card for free, or is there a charge?", "When do i get charged a fee for using the card?", "When can I expect to receive my new card?", "is it just visa or can i also use mastercard?", "My card was confiscated by an ATM. How do I get my card back?", "I tried topping up using my card, but the money is gone?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "What do I do after my card expires?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "I need my card ASAP!", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Please tell me how to get a card if I reside in the US.", "I need to transfer money into my account, how do I go about doing this?", "How do I make my virtual card work?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "Help me verify my identity.", "Am I allowed to carry an additional card?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I want to give a second card for this account to my daughter, would this be possible?", "Which establishments will accept my card?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Where do I get a virtual card?", "If I want to select a new PIN what do I do?", "what is required documents for new card process ?", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "How can I fix a problem where my virtual card is rejected?", "I need a physical card. What are the fees?", "Please help me change my PIN.", "Can I order a new card by phone?", "What ATMs can I use this card?", "How do I link the new card?", "Is it possible to top up by card?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "How long will I have to wait for my new card?", "How do I initiated a bank transfer to top up?", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "How do I replace a stolen card?", "What do you do to transfer money to my account?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?" ]
56
Can you tell me how I go about activating a new card?
[ "How do I activate my card so I can start using it?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "Please assist me with activation.", "The activation process for my card isn't working.", "I need assistance with activating my new card.", "I tired but an unable to activate my card.", "My card needs to be activated asap", "I have my card now how do I activate it?", "I got my new card. How do I activate it?", "I would like to activate my card what do I need to do?", "Can I activate my card?", "I would like to activate my card to use now, can you help me?", "I just got my card and cannot get it to work.", "I just got this card & I don't know how to activate it.", "I need to activate my card can you do that now?", "Can I get some help to get me card activated?" ]
[ "How can I fix my card, it got declined twice.", "Are there a certain amount of transactions i can do with one disposable card?", "Let me know what the steps for the identity checks are", "oh my god I lost my card! what should I do?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "help, lost my card", "Can I use app to unblock my card?", "Do you have charges now when you pay with a card?", "is it free to add money to my card", "Help me with a PIN change.", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "In which stores can I shop with this card?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How much is it to buy another card? I was hoping to buy another one.", "Can I use app to freeze my card and dispute fraud?", "Can the card was sen to me be tracked?", "Will you charge me if I top up by card?", "I want to choose a different PIN.", "Please tell me how to verify my top up card.", "Explain the card PIN to me.", "What are the steps to verify my identity?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Is there a charge for topping up by card?", "I would like to have a Mastercard.", "How much would an extra card cost?", "Can I change my PIN if I want to?", "Can you tell me which cards and currencies are supported?", "I want to give a second card for this account to my daughter, would this be possible?", "is it ok if i use both visa and mastercard", "I have tried to use my card several times and it does not work.", "Is it possible to get a card if I'm not in the UK?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "My card isn't letting me purchase something and I wanted to know why.", "When will I have access to my pin number?", "Card has been received, how will it show up on the app?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Can I top-up my card using a bank transfer.", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "A card has been sent to me, how do I track it?", "Can my card be used everywhere?", "what I need to verify my account", "I used my card to top up but it's saying it is still pending. What does this mean?", "do i need to add money before i order a card", "Visa and MasterCard, can I get them both?", "Can I reset my PIN?", "What are the ATMs that will accept this card?", "How can I resolve a problem where my card won't go through at all?", "how can i change my details", "Will I get charged for topping off my card?", "Can you explain why I am now getting charged a fee for using my card?", "Where can I update my pin number?", "How will I know my pin number?", "What are the steps needed to top up with Apple Pay?", "Do you have any fees if I want to add money using an international card.", "I had a problem with my card payment, can you help?", "How can I obtain a disposable virtual card?", "Are there only certain ATM machines where I can use this card?", "Can I purchase extra non-virtual cards?", "daughter needs card, how do i add her", "You accepts my card?", "Is my card accepted anywhere?", "Is it possible for a person who lives in the US to get a card?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "I have one of your cards already, how do I link it?", "I need to transfer money into my account, HOW?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "How do I switch to a different currency?", "How does one send me money?", "The card can be used at which ATMs?", "I would like to get some extra cards?", "Are there any fees if I want to add money using an international card?", "can i create my own pin right away", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "How do I go about transferring money into my bank account?", "What do I do if the ATM took my card?", "How can I use my credit card to transfer money?", "I found my card! Can I link it back into the app?", "card is being used by someone else", "On my disposable card, is there a transaction limit?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "What ATMs use this card?", "How do I enable contactless pay?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "How do I go about cancelling a transaction?", "can i order cards on the app", "I need help with a lost card", "Are you going to charge me to top up my card?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "If my card payment is cancelled, what should I do?", "Can I have a second card issued to another family member?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "how do I find the code to verify the top up card?", "I need a new PIN number.", "When should I receive my virtual card?", "When will the card arrive?", "How can I transfer money into my account?", "What's the reason my new card hasn't come?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Will I be charged if I add more cards to the account?", "When will my card come? I need it as soon as possible!", "What can I expect at card expiration?", "How do you do exchanges?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "Is there a way to order a new card while in China?", "Need help with a stolen card.", "can i use both visa and mastercard", "Tell me what ATMs take this card.", "I think someone else is using my card.", "How do I check my security settings to allow contactless pay?", "How would I be able to make changes to my personal details?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "My PIN is unlocked, what do I do?", "I have a disposable virtual card here, so would you tell me what to do with it?", "Where can I order my virtual card?" ]
506