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My new card needs activating.
[ "Explain the activation method for this card", "I tried activating my card and it doesn't work how do I solve this problem?", "can you assist me in activating my card?", "How do i activate my card", "What identification is required to activate my card?", "How do I active this card?", "What is the process to activate a card", "Help me activate my card.", "Tell me how to go about activating my new card?", "i cant seem to activate card", "How can I activate the new card i got?", "I want to activate the card.", "I need to activate my card.", "My card is not able to be activated how do I get it to work?", "I just got my card and want to use it, how do I activate my card?", "My card activation is failing." ]
[ "Is there an additional charge for topping up using a European card?", "Where is the tracking number for the card you sent me?", "How come I did not get a virtual card yet?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Would I be able to get a second card?", "What is the Top up rate charge for using a card in the US?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Please help me get a Visa card.", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "How do I use a disposable virtual card?", "Can I get a disposable card? How many can I have? How often can I use them?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "My daughter need a card from this account. Is that possible?", "Can another family member hold a card for this account in addition to mine?", "If my card payment is cancelled, what should I do?", "card is being used by someone else", "Can I put my found card back into the app on my phone?", "Can I receive a new card while I am in China?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Which merchants accept my card?", "I had a problem with my card payment, can you help?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "How long does it take to receive my card?", "Why was my new card declined?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Will I be charged for topping up by card?", "Is there a way to get a virtual card?", "What do I do when my card expires?", "Does it cost anyting to get my own card?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "What is the limit to number of transactions I can do with a disposable card?", "How do I set a new pin?", "The card that I have isn't working. This is the physical card.", "How much does it cost to top up a US-issued card?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "I would like to use one of my cards for a family member. Is that allowed?", "Will you guys do Visa or Mastercard?", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "I was the victim of someone stealing my wallet. My card is being used and it isn't me. What should I do?", "I lost my card n need a new one.", "Where is the virtual card?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "What US cards do you accept? I only have 1 other.", "Do I have an option between Visa and MasterCard?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Does this card work everywhere?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Are there a certain amount of transactions i can do with one disposable card?", "how is it possible to add another card to account", "If I have a physical card can I link it?", "Can I change my card PIN?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "How much does it cost in fees to use your card?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "You promised no fees but now I've got one. What the hell!?", "Will I be charged a fee to top up using a debit or credit card?", "Will I get charged for topping off my card?", "I'm looking in the App and can't find my PIN, where should I look?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "What do I do? My card is broken.", "Can I give a second card for this account to my daughter?", "Why is my 'top up' not showing up in my wallet?", "I found my card, how can I use it again?", "I have a disposable card but it does not work?", "What do I do if the ATM took my card?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Is it possible to order another card?", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "I need my virtual card", "Please tell me how to get a physical card.", "Can I receive my card anywhere?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "Help me please! My card was stolen!", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "How do i transfer money using my credit card?", "Why are you keeping my money from me by declining my card? What is going on?", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "i received my American Express in Apple pay, why is top up not working?", "How can I get my card out of the ATM?", "How can I go about getting a disposable virtual card?", "Why won't the machine accept my card anymore?", "Where are the ATMs that accept this card?", "can i get a virtual card", "I want to add money to my international card, so are there any fees charged to do this?", "Is my card denied anywhere?", "Will it cost me to get a second card?", "Can I apply for one of your cards if I live in the EU?", "What do I do? The ATM took my card!", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "How do I enable contactless pay?", "Please tell my why I was charged a fee for using my card?", "can I link a card of yours I already have?", "What is the expected delivery date of my card?", "May I receive a different card pin", "Why won't my card accept any transactions?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Would I have to pay anything if I need an additional card?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "How to order a virtual card", "Where can I find the verification code on a top-up card?", "What is the charge for topping up a card?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Do I get a card to keep in my wallet?", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "Trouble transferring transaction contact for help", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "How can it be that my Card is not functioning anymore?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?" ]
56
Where do I activate my card?
[ "When will my card be activated?", "What do I do to activate my new card?", "How do I use my new card?", "I just got my card and cannot get it to work.", "Can I use my new card?", "how long should i wait ti activate my card", "I would like to be assisted with the activation of my card.", "Where can I activate my card?", "I want to activate my card, how do I do it?", "I was unable to activate my card.", "How do I activate my new card", "Help my activate my card.", "I need assistance with activating my new card.", "My card activation attempt failed.", "how to activate card?", "Would it be possible to activate my card?" ]
[ "What types of cards and money do you accept?", "Could it be that I deactivated my card, its not working?", "What is this extra fee that I got when I used my card to pay?", "I need to change my card PIN.", "Can I order a second card?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Where are the cards transported to?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Can I get a new card with new expiration date in China?", "My card hasn't arrived yet. What do I do?", "can i get a virtual card online", "My card is not working at stores.", "Where is the verification code display?", "Can I top up my card with other cards?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "disposable virtual card can be ordered where?", "How would you use a disposable card?", "Which cash machines will allow me to change my PIN?", "What is the price for an additional card?", "Do you charge extra for topping up with a debit or credit card?", "I am not sure but someone else might be using my card", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "How can I withdraw money?", "Can someone in the US have a card?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Where do I need to go to change my PIN?", "I need help because I drunken blocked my card?", "I want to apply for a Visa card.", "What is the expected delivery date for my card?", "Is there an option to have a virtual card?", "Can I make sure my card is delivered on a specific day?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "What other credit cards can I use?", "The bank machine didn't give my card back how do I get a new one fast?", "Is it possible to get another card?", "How do I top up with Apple Pay?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Do you charge for physical cards", "how to get a new card in china", "Do you have any card fees if I want to add money using an international card?", "What do I do if I already had a card with you guys?", "There is an extra small charge on my card! What do I do?", "Are there any fees to get additional cards?", "What is the process of obtaining a disposable virtual card", "Is there a way to obtain a virtual card?", "My card is broke, what do I do?", "Why won't my card show up on the app?", "Am I able to change my PIN at any cash machines?", "Do you have charges now when you pay with a card?", "Is it possible to get a Visa and Mastercard from you?", "Where is the closest Mastercard ATM?", "Do I receive the physical card for free", "Can I use my card while on vacation overseas?", "How do I update the PIN on my account?", "Why has my card been declined? whats the deal?", "What can you tell me about getting a virtual disposable card?", "When I use my card, it says decline?", "Where is the closest ATM I can use?", "How do I enable contactless pay?", "If I can't choose my card type will I be able to use it everywhere?", "I want to know how to transfer money with my credit card", "Will I be charged for topping up by card?", "Help! I forgot my PIN and have been locked out of using my card.", "When will I have access to my pin number?", "Is there a charge for a physical card?", "I would like a Visa card.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "I would like to apply for a visa card.", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Can I use American express with apple pay? Why does it make my top up not work?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Account topping up bank transfers to my account assistance please?", "I really need money from my card today, but my card is getting declined. Please help!!", "What cards to do you support to top up.", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "What are the steps I should take to recover my swallowed card?", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "can i get a description of how to use a disposable virtual card", "Where do I go to fill out the identity form?", "Where do you export the cards to?", "I need to get a card, but I live in the US.", "My PIN is unlocked, what do I do?", "Do all ATMs accept this card?", "Will I get a real card?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "I want to withdraw money, where can I go?", "Will my pin number be sent with my card?", "Can i have a second physical card for this account?", "I just got my new card and tried using it and it was declined?", "I lost my card. Can you help me?", "I suspect someone used my card.", "When will my virtual card arrive?", "What is the expected delivery date of my card?", "What is the fee charged with this card payment?", "how do i setup my apple pay", "Is there an allowance on cards?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "Do cash machines let me change my pin?", "Is my card broken?", "What are my payment options for topping off my account?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "I got charged twice with a duplicate card. How do I resolve this?", "In what way can I use the disposable cards?", "When do i activate auto top-up?", "Today I used my card at a restaurant and it was declined. Why?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "is it ok if i use both visa and mastercard", "I had a duplicate card and got charged twice. How do I resolve this?", "Do you guys accept Visa or Mastercard?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed." ]
599
Do you know the process how to activate my card?
[ "My new card is here, what's the process for activating it?", "How do I activate my card, so that I can start using it?", "I need to actuate my card.", "I just got my card and want to use it, how do I activate my card?", "How can I make my card ready to use?", "Where can I activate my card?", "With my new card, how may I activate it?", "How do I verify my new card?", "My card needs to be activated.", "My card activation attempt failed.", "Please help me with the activation of the new card.", "How long does it take to activate my card?", "How long does it take to activate the card, as it does not look like its working?", "I want to activate my card, how do I do it?", "I want to start using my card, how do I activate it?", "Do I need a photo ID to activate a my new card?" ]
[ "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Can you tell me if I can track the card you sent me?", "Help! In the app there is a payment that I don't remember.", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Do you have a list of businesses that accept this card?", "Can I get a card in the EU?", "Am I able to order a disposable virtual card?", "I think that someone may be using my card, but I'm not sure,.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Is it possible to get another card?", "is it free to add money to my card", "What do I do if I already had a card with you guys?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Is this card available to United States Residents?", "How does a bank transfer for topping my account work?", "Where do we mail the card?", "how is it possible to add another card to account", "can i order cards on the app", "I would like a Visa card.", "How do I enable contactless pay?", "Can someone in the US have a card?", "How do I change my account details?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "what do I need to do if the ATM kept my card?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Is there any way I can get more physical cards to use with my account?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "Is it possible to order another card?", "I need to transfer money into my account, HOW?", "May I have another card?", "Are there ways to transfer money into my account?", "why and how soon do I have to have proof of identity to you?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Where are the ATMs that accept this card?", "Can I use any card and currency?", "Will my pin number be sent with my card?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "When will my cheque process?", "Is it possible for a person who lives in the US to get a card?", "Do you have a tracking number for the card I was sent?", "Can you tell me why I haven't received my new card?", "How can I withdraw money?", "Is there a fee for topping up by charge card?", "I need to know if you will accept my credit card.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Can you tell me more info about virtual disposable cards?", "Can you please explain the topping up transfer process?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "How can I get additional cards?", "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "What should I do if my card is missing?", "My card arrived but I don't know how to get my PIN.", "My card is almost going to expire.", "When would my card be charged an extra fee for a transaction?", "I need a disposable virtual card. Please tell me how to order one.", "Do you know why my card payment did not work?", "What steps do I take to receive another passcode?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Need a new card, mine is expiring.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Can I get a copy of the card by email?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "My card was confiscated by an ATM. How do I get my card back?", "Is there a way to order a virtual card on the website?", "What do I do if my virtual card won't work.", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "What kind of ATMs would this card be accepted at?", "I'm just wondering when my card will get here.", "How can I stop someone from using my card after I lost it yesterday.", "I had a duplicate card and got charged twice. How do I resolve this?", "Show me how to change my pin?", "How long will it take to receive a virtual card?", "How do I go forth on verifying my identity?", "Am I able to order a new card and have it sent to me in China?", "What should I do if my card is stolen?", "Do you have any card fees if I want to add money using an international card?", "What do I do after the ATM takes my card.", "Is there a tracking number for the card you sent me?", "What should I do if I want to get another card for someone in my family?", "How long will it take to have my card mailed to me?", "I need a new card, my current card is nearly expired.", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "If I need more cards, are there any fees?", "The card I have doesn't work.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I want to get Visa and Mastercard", "When do I receive my PIN", "Where can I update my pin number?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "How can I verify the top-up card?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "how do i add money from my amex card to top up", "What do I do if an ATM ate my card?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Is my card frozen?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "What are the steps for depositing cash into my account?", "Is my card valid everywhere?", "Why isn't my card working anymore?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Where is my money transfer?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "I am having issues using contactless payments, could my card be damaged?", "Please give me both Visa and MasterCard, is it possible?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "Please provide details on how to top up my account using transfer option", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "how can i transfer money from american express card", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "How do I get a disposable virtual card as well?", "I am having problems with my physical card.", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!" ]
235
How can i make my card active?
[ "I would like to have assistance with activating my card.", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "Would like to use my card and need to activate it first. Can you help me do this?", "What do I need to do for the card activation?", "When will my card be activated?", "I would like to get help from someone with activating my card.", "How do I activate my new card", "i cannot seem to activate card", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "How do I activate my new card I just got?", "I am planning activating my card was it possible?", "What is the process for activating my new card?", "It won't let me activate my card.", "How do I activate a card I received?", "Can I call to get my card activated?", "Card activation is not working. What do i do?" ]
[ "Can I increase my top-up maximum?", "Why was my payment declined? I keep trying my card but it's not working.", "Can someone in the US have a card?", "I want to top up my account. Can I do it with Google Pay?", "How do I change the details in my account?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "Do you have any fees if I want to add money using an international card.", "Will I be able to track the card that was sent to me?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "My card gets rejected when I try to use it", "Do you give out Visa or Mastercards?", "What is the status of my card's delivery?", "Who do I talk to about the ATM swallowing my card?", "Do you have a list of businesses that accept this card?", "I need to change my card PIN.", "Can I get a card outside the UK?", "top up for my american express card is not working", "Where's the verification code for the top-up card?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Do I get a choice between Visa and Mastercard?", "Do I have a choice for a Mastercard?", "Can i make several disposable cardsper day?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "How can someone add money to my account?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "How do I change my details?", "What do I do? My card is broken.", "Do I have to pay extra if I use an international card to top up my account?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "Where can I pay with my debit or credit card?", "Can I have more disposable cards?", "How can I change the PIN? Do I have to go to a real bank?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Do you have a list of cards and currencies you support?", "Help Me! I lost my card. What should I do?", "if im not using my account should i close it or just let it sit", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Can I use my American Express card with Apple Pay?", "How long does it take for the card to come?", "I would like to change my card PIN.", "What are the rules for using disposable virtual cards?", "How can I put more money into my account?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "What places will accept my card for payment?", "I want a backup second card. Is this possible?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Can I track my card while it is in the process of delivery?", "I am having issues using contactless payments, could my card be damaged?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "What happens if my card is stuck in the ATM?", "My actual card isn't working.", "How often am I able to top-up?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I have a Visa and Mastercard, can I use these?", "What US credit cards do you accept?", "How do I re-order a damaged card?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "How many transactions can I do with a disposable card?", "What are the various currencies and cards that you offer support for?", "Can you show me how to verify the top-up card?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "How can I go about transferring money to my account?", "What kind of ATMs would this card be accepted at?", "How many different cards can I have for my account?", "Can I order a new card by phone?", "I think someone may be using my card.", "Can you help me retrieve my card?", "Is there a way I can get my ATM card back from the machine?", "How can I use American Express to add funds to my account?", "Is it acceptable to use my card anywhere?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "For physical cards, do you charge?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "My card wont work at an ATM", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "How many disposable cards can I make in a day?", "What is the verification code for my top up card?", "Can I get one of your cards in the EU", "Does it matter if I use Visa or Mastercard?", "Where can I get a disposable virtual card?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I live in the US but want to get a card", "Can I track the card you sent to me?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I requested a virtual card but it is not showing up. Why?", "I need my card immediately.", "Am I limited on the amount of disposable cards I can possess?", "If I want to select a new PIN what do I do?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "Can you tell me which cards and currencies are supported?", "How many times can I use the disposable virtual card I have?", "What cash stations take this card?", "Can I pay online with my card?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I want a virtual card!", "How can I alteration my PIN?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "When would my card be charged an extra fee for a transaction?", "How long until my new card gets here?", "how can i change my details", "Is a physical card also available", "I really need money from my card today, but my card is getting declined. Please help!!", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "Can you send me the actual card?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Can you help me get a disposable virtual card?", "Am I able to order a new card and have it sent to me in China?", "Am I able to order a disposable virtual card?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Can I track the card that was just sent to me?", "Can I choose from either Visa or Mastercard?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "I hope to get a Visa card" ]
599
Please help me with the activation of the new card.
[ "I want to activate my card, how do I do it?", "I am unable to activate my card, it won't let me.", "What do I do to activate?", "How do I activate my card so I can start using it?", "Would like to use my card and need to activate it first. Can you help me do this?", "Tell me what I need to do to activate my card.", "I want to activate the card.", "I cannot activate my card.", "can you assist me in activating my card?", "What are the steps that I need to take to activate a new card?", "I tried activation my card and it didn't employment", "I need more assistance with how to activate my card.", "I got my new card. How do I activate it?", "What do I need to do in order to use my card I just got?", "How can I activate the new card i got?", "How do I activate my new card I just got?" ]
[ "What do I do? My card is broken.", "How can I speed up a transfer? Mine is pending.", "In what way can I change my PIN and where do I need to be?", "And do you have virtual cards instead of physical ones?", "Visa and MasterCard, can I get them both?", "How long will it take my card to get here?", "Are there any charges for topping up a US-issued card?", "When can I expect my card? I live in the US.", "Where can I find the verification code for the top up card?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "Help! Someone stole my card!", "If my card payment is cancelled, what should I do?", "I want to get a Visa card", "My card's frozen, what can I do?", "Can I get a card in the US?", "When the time is right will this automatically replenish my balance?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "Can I have a mastercard?", "Tell me which cards and what currency is supported.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Can you tell me more info about virtual disposable cards?", "Is it possible for me to give my daughter a second card for this account?", "Which cards are accepted for topping up?", "How can I go about transferring money to my account?", "How do I deal with a stolen card?", "I would like to order a virtual card.", "What ATMs accept my card?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "How do I verify the top-up card?", "Can I order extra cards?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Where are the locations of ATMs that accept this card?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I would like a second card.", "Can you tell me why my card keeps getting declined every time I try to use it?", "Is it possible to get a physical card?", "My card won't work.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Is there a way I can check on the card on route to me?", "My card no longer works.", "How long should I expect for the card to arrive?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "How can it be that my Card is not functioning anymore?", "How do I avoid getting charged a fee on my card?", "Can I reactivate my PIN?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "Do I qualify for a visa card?", "Can someone assist me with explaining how I can unblock my pin?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "daughter needs card, how do i add her", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Can I use my card for online payments?", "what I need to verify my account", "Please tell me how I can get a virtual card.", "I need to transfer some money, can I use my credit card?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "how do I get a disposable virtual card?", "Why did I get a different card then requested?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Where can I get a new passcode?", "Is there a way to order a virtual card on the website?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Do you know which businesses will accept my card?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "Can you tell me why my credit card was declined while trying to top-up?", "Can I get a second card for free?", "How do I get a card if I live in the US?", "How do I modify my account details?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Do I get a real card?", "My daughter need a card from this account. Is that possible?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "I think someone is using my card to make transactions I don't remember.", "How do I freeze my bank card, as there has been a strange withdrawal?", "How can I change my PIN? Help.", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "what is the fee for topping up by card?", "For the identity verification, what do you need?", "My actual card isn't working.", "Can I get one of your cards in the EU", "lost card found, want to put it back in app", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "How much for an actual card?", "Where would I order a virtual card?", "Help me unblock my PIN.", "What is the procedure for depositing a virtual card", "Please tell me how to get a card if I reside in the US.", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "How can get a Visa card?", "What places will accept my card?", "How do i transfer money using my credit card?", "Where can I find a virtual card?", "What are the steps needed to top up with Apple Pay?", "Can I get the Mastercard?", "Will you accept my credit card?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "My card is going to expire, what do I do?", "Is there a fee for topping up a card?", "Tell me how I can verify a card top-up.", "Where can I order my virtual card?", "Can I order a second card?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Will I get a visa or Mastercard?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "My card does not work", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Where can I order a virtual card?", "Google pay and top up, I want it, can I get it?", "Can you tell me what I need to do to have my pin changed?", "What places can I use my card?" ]
506
Can you help me activate my card
[ "I just received my card and I'd like to activate it.", "Where do I go to activate my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "What do I need to do for the card activation?", "What do I need to do to activate my new card?", "What do I do to activate my new card?", "I need to activate my card.", "What is the process for activating a new card.", "I want to activate my card, how do I do it?", "Please help me with my card. It won't activate.", "My card activation attempt failed.", "How can I activate the new card i got?", "what are the steps to activate my card?", "I tried activating my card and it didn't work", "I need my card to be activated right now.", "I want to activate the card." ]
[ "Can I transfer money to my card via bank-transfer?", "Is there any way i get a disposable virtual card as well?", "Can I use my card everywhere?", "What do I have to do to get a Visa card?", "What do I need to do to transfer money with my credit card?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "Can you provide me a disposable virtual card?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "How do I know if i need a disposable card?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "What's the deal? My card was just denied for top up. Why is it not going through?", "Do you accept Mastercard?", "This card is accepted by what businesses?", "Can someone assist me with explaining how I can unblock my pin?", "If i'm not in the UK, can I still get a card?", "When will my new card be delivered?", "The card can be used at which ATMs?", "Contactless payments need to be enabled for my card.", "How can I get my card out of the damn ATM?", "If I order a card when does it arrive?", "Where are the ATMs that accept this card?", "What is the daily limit on my card?", "Tell me about the card PIN?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I am in the EU. Can I get one of your cards?", "Is it possible to get one the your cards in the EU?", "Can you tell my why my card payment has been reverted.", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How can I use my credit card to transfer money?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Do you charge extra for topping up with a debit or credit card?", "I'm trying to activate the auto-top up function. Where is it?", "Is there a reason why my virtual card won't work?", "Is it possible to track the card you sent me?", "What can I do to track the card you sent me?", "How do I verify my ID?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "What's the expected wait time to recieve my new card?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "How do I order a replacement for stolen card?", "Can you tell me how to get a disposable virtual card?", "How can I get a virtual card for a one-time transaction?", "Where are the locations of ATMs that accept this card?", "Are there restrictions for my disposable card since it does not seem to be working?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "How do I reset a forgotten passcode, please?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Can I make sure my card is delivered on a specific day?", "In the app, how can I make it show the new card that arrived?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "Why am I being a charged for using my card?", "When would my card be charged an extra fee for a transaction?", "What is the way to go about getting a virtual card?", "What do I do? My card is broken.", "Reason for my card to decline", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "When can I expect my new card to get here?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "What do I do if the ATM ate my card?", "I'd like to have another card", "Is there a way to track the new card you sent me?", "What credit cards are supported?", "I'm trying to verify my top-up card, but I can't find the code...?", "How do I order a disposable virtual card?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "What's the process to receive a second card?", "What's the phone number to freeze a card?", "So, the card PIN?", "My card payment doesn't work.", "What kind of businesses will take my card?", "Can I top up?", "I need to get a card, but I live in the US.", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "Why has my card been declined? whats the deal?", "I would like a Visa card.", "How can I check on the status of my new card?", "What is the procedure for me to get more cards on my account?", "Is there a way to get a virtual card?", "Am I able to change my PIN at certain cash machines?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "Where is the PIN for my card located?", "My card is stolen. Help!", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Help me verify my identify?", "Which credit card top-ups do you accept?", "I have a top up card. Where is the verification code?", "Are contactless payments enabled on my new card?", "Do I get a choice between Visa and Mastercard?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "What countries can I use the card in?", "Am I allowed to carry an additional card?", "Is my card payment reverted?", "How do I re-order a damaged card?", "It looks like someone besides me ordered something with my card, what should I do?", "can i use both visa and mastercard", "My card has been stolen what do I do?", "Is there any way to get another card on the same account?", "How do I transfer funds directly from my credit card?", "Do I get to choose between Visa and Mastercard?", "My card is lost! What do I do now?", "Do I get a mastercard and visa?", "My card wont work at an ATM", "Do I get a real card?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "What is the best way to get my virtual card?", "I need help finding the verification code for my top-up card.", "Are there only certain ATM machines where I can use this card?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "I need assistance with transferring funds to another account.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "My card won't physically work.", "If I can't choose my card type will I be able to use it everywhere?", "Please let me know how to change my PIN?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "I'm not in the UK, can I get a card?", "I have one of your cards, but I don't know how to link it." ]
637
My card activation attempt failed.
[ "How long will it take to activate my new card?", "I want to use my card, how would I activate it?", "What do I need to do for the card activation?", "I was unable to activate my card.", "Can you help me activate my card", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "What are the steps to activate the card, as it does not seem to work?", "Do I need a photo ID to activate a my new card?", "Would like to use my card and need to activate it first. Can you help me do this?", "I need to actuate my card.", "Just received my replacement card, what steps do i need to take to activate it?", "Can you activate my card pls", "How do I activate my card to start using it?", "I just got my new card. How can I activate it?", "What do I need to do in order to use my card I just got?", "How can my new card be activated?" ]
[ "Where will I get my card?", "What do I do if my card gets broken?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "The ATM won't give me my card back. I need it back now!", "I think my card payment was cancelled. What happened?", "Why did I receive an error message saying that my transfer was not possible?", "I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "My transfer was wrong, are you able to stop it before it goes through please?", "Why wont the ATM give me cash?", "Payment i did not do", "Why isn't my google top-up pay working?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I was unable to make a transfer to another account.", "Seems like my top-up has not gone through", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I don't see the verification code for my card transfer.", "I didn't get the right amount at the ATM.", "My card is about to expire. How do I get a new one?", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "Why is my card payment still a pending transaction?", "The app has rejected my top up.", "My card payment is still on hold, why is it so?", "Is there a way I can get my ATM card back from the machine?", "It appears my transfer was declined.", "How do I retrieve a trapped card from a ATM?", "Why wouldn't my withdrawal go through?", "My cash withdrawl was declined why?", "Why hasn't the transaction I did to my friend arrived yet?", "If my card expires next month, will I need to order a new one?", "Can I get an actual card", "I cannot get my card out of the ATM.", "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "Why can't I top up?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "If my card becomes expired what can I do?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "Who do I talk to about the ATM swallowing my card?", "I was unable to transfer money from my account.", "atm refused to give me money", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "Soon my card will expire, how do I get a new one?", "I received my card. How do I link it to the app?", "How can i check if my card is working?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "my payment was rejected, do you know why?", "I received my card but not my PIN.", "Why hasn't the transaction I did to my friend arrive yet?", "Top up my card please, which y'all support?", "Where should my card work?", "I still haven't received my card in the mail", "Why can't I get cash?", "Could you please freeze my card immediately?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "Why was my Payment declined", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "Can I add a card to back into the app?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "What should I do? I topped off but the app reversed it.", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "If I ordered my new card last week, how much longer should I wait to receive it?", "When will I get a virtual card? I haven't gotten one yet", "I think my card payment has been stopped", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "I locked myself out of my account, how do I unblock my PIN?", "Why isn't my top up showing on my wallet?", "I can't find the card PIN.", "Why is my money gone right when I attempted to top up", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "i am not a premium customer but i want a virtual card, how do i get it", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Please help me. My card is missing.", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "How do I retrieve my card from the machine?", "My payment has not been accepted.", "I got a transfer fail message, but no explanation of why-- what happened?", "I was wondering why my card was declined", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Why can't I withdraw cash from this ATM?", "How do I get the contactless feature to work for my card?", "I have not received the completed transaction.", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "Where do I find the verification code for the card I'm topping up?", "They declined my card payment.", "What do I need to do to get my new card which I have requested 2 weeks ago?", "What is the procedure for an expired card?", "Where's the money that got charged to my card? It's not showing up in my account balance", "Why would you decline my card?", "Why is there a payment I didn't do?", "I added money but my top-up wasn't processed by the app.", "I can't find the virtual card", "Why is my ATM withdrawal still pending?", "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "Why can't I buy cryptocurrency on the app?", "Why has my beneficiary been denied?", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "Why hasn't my friend received the transaction?", "Why can't I verify my identity?", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "I have yet to receive my virtual card", "Why hasn't my son received the transfer I sent to him earlier?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "I was issued a card about a week ago. why hasn't it come in yet?", "My card is about to expire. Do I have to go to a branch to order a new card?", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "Why can't I find my PIN?" ]
255
I just got a new card, and I want to know how to activate.
[ "Please assist me in activating the card.", "What are the steps to activating a new card?", "I would like to get help from someone with activating my card.", "What do I need for activation of my card?", "Tell me how to renew my new card?", "What is the activation process on my new card?", "How do I activate my card so I can start using it?", "How do I activate a new card?", "I tried activation my card and it didn't employment", "I would like to activate my card.", "WHAT CAN I DO AFTER THE CARD MISSING", "What do I do to activate my new card?", "How long does it take to activate the card, as it does not look like its working?", "how to activate card?", "I have a new card and I need to activate it.", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions." ]
[ "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Can you tell me why my credit card was declined while trying to top-up?", "Where can I find a virtual card?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Can I use my American Express card with Apple Pay?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Why won't my card show up on the app?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "I would like to order a virtual card, where can I get one?", "Do I need a disposable card?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Can I use any card and currency?", "When would my card be charged an extra fee for a transaction?", "What are the ATMs that will accept this card?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "I got my American Express in Apple Pay, why is top up not working on my device?", "I just saw a fee on my account. When do these get charged?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I'm trying to activate the auto-top up function. Where is it?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "I already have a card and want to link it", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "What do I do if someone used my card without my permission?", "My card is lost! What do I do now?", "I'd like more information about choosing a Visa or Mastercard.", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "Why did I get a different card then requested?", "Can I order a new card to China?", "Can the card was sen to me be tracked?", "What will happen after my card expires?", "I want to add money to my international card, so are there any fees charged to do this?", "Will I be charged any fees if I want to add money with an international card?", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "How can I use my credit card to transfer money?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "I want to top up by card, what do you support?", "I need a new card, my current card is nearly expired.", "How to I transfer my funds into my account?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "What are the steps to change my PIN to something else?", "Account topping up bank transfers to my account assistance please?", "Which establishments will accept my card?", "Can you tell me what I need to do to have my pin changed?", "What is the procedure for depositing a virtual card", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "What other credit cards can I use?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "What do I do if my card was stolen.", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Is it normal to have to wait over a week for my new card?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "Help! In the app there is a direct debit that I don't remember.", "Is there any way i get a disposable virtual card as well?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "How can I check on the delivery status of my card?", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "can I be charged for topping up by card", "I want to top up by using a credit card, which ones do you support?", "How do I find my PIN number?", "can i get a physical card online", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "Do these virtual cards have any caps on using them?", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "is it free to add money to my card", "Which ATM's will accept my card?", "What should I do once my card expires?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "How do I get my PIN unlocked?", "How do I re-order a damaged card?", "How do I perform identity checks?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "I would like to get a Visa card", "I can't find my card! What should I do?", "I would like open a second card for my daughter, how can you assist me?", "How do I make more than one disposable card in a day?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Is there a reason my new card hasn't arrived yet?", "Can you tell me where I can order a disposable virtual card?", "How do I get Top Up to work in Apple Pay?", "Can I get a card? I live in the US.", "Is there a fee for topping off a US card?", "Is it possible to transfer money to my credit card?", "I don't understand what a disposable virtual card is, can you help?", "Is there a way to link cards if I have one of yours?", "What ATMs accept my card?", "Are there any charges for topping up a US-issued card?", "Where can my card be delivered?", "What kinds of cards can I use to top up?", "I think someone may be using my card.", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "When getting my ID checked, what are the steps involved?", "What kind of cards are supported? What currency?", "How can I get my card out of the ATM?", "Can I use my card anywhere I want?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Is there a trick to get the disposable virtual card to work?", "Can I auto-top up? How do I do it?", "Visa and MasterCard, can I get them both?", "Can I use American express with apple pay? Why does it make my top up not work?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "How can I get a real-life card of my own?", "In which stores can I shop with this card?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "When will my virtual card arrive?", "When will I get my card shipped to me?", "How long does it take for the card to come?", "How do I report my card lost or stolen?", "How do I request the PIN?", "How do I withdraw money?", "Can you tell me how to locate my PIN?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I think my card is expiring, what happens then?" ]
599
Would it be possible to activate my card?
[ "I need to actuate my card.", "My new card has arrived, what's the activation procedure?", "How can I make my card ready to use?", "I need more assistance with how to activate my card.", "How do I activate a card?", "I want to activate my new card.", "How do I activate my card, so that I can start using it?", "Card activation is not working. What do i do?", "I have a new card and need to activate it", "What is the process of card activation?", "I want to start using my card, how do I activate it?", "I received my new card, how is it activated?", "I would like to activate my card what do I need to do?", "What is the process for activating a new card.", "How can I activate my card so I can start using it?", "Do you know the process how to activate my card?" ]
[ "Is there a fee for extra cards?", "What do I have to do to get a Visa card?", "What kinds of cards can I use to top up?", "Can you tell me how long it takes for a new card to come?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Is this card available to United States Residents?", "Can I get a few more physical cards?", "How long until my new card gets here?", "What do I do now my credit card has been swallowed by the ATM?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "How do I get my card out of the ATM?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Why am I unable to withdraw my money through this card?", "What do I have to do to get the virtual card to work?", "Can another family member hold a card for this account in addition to mine?", "Will you reinstate my PIN?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Do you guys accept Visa or Mastercard?", "Is my card actually working? It's the first time I tried using it", "I would like some more physical cards, what is my limit?", "Can cards be dispatched on a specific date?", "Are there any limits to how many disposable cards I can use?", "What's the earliest time to receive my card?", "Do you accept any card and currency?", "What other credit cards can I use?", "Are there any restrictions for the disposable cards that I need to be aware of?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Can I have it by a certain date?", "Where do I link the new card?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Is a physical card also available", "If you send me more cards, are there any charges?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "If i want to change my pin number can I directly from an ATM?", "I want to reactivate my card, I found it after thinking it was lost.", "How do I find the code needed in order to verify my top-up card?", "How do I fix a broken card?", "I would like to get some extra cards?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Should i reinstall the payment app?", "Where are the locations of ATMs that accept this card?", "I would like to get additional physical cards at this time", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "I'm trying to verify my top-up card, but I can't find the code...?", "Is my credit card supported for top-ups?", "Do you have any fees if I want to add money using an international card.", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "What is the cause of the delay in applying my card payment to my account?", "Where do i verify a top-up card?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "What can I do to track the card you sent me?", "So, the card PIN?", "How much are you going to charge me if I top up my US card?", "Why does my top up say still pending when I used my card to do it.", "My card wants to be topped what do you guys support?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Can you tell me about these disposable virtual cards?", "How do I go about verifying the top-up card?", "Can I add funds to the card directly from my bank account?", "I need to add a serious amount of cash to my card, how do I do that?", "How do I find the verification code for my top-up card?", "How do you get a virtual card?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Are there any limits to using disposable virtual cards?", "How do I get extra physical cards?", "Is my card accepted everywhere?", "What kind of businesses will take my card?", "Tell me how I can verify a card top-up.", "how to i go about getting my virtual card", "Why has my card been declined? whats the deal?", "I am traveling to Germany, Will I be able to use my card there?", "Someone might be using my card that is not me.", "What do I do if I already had a card with you guys?", "I'd like more info on getting a virtual card.", "Where do I find my code to verify my top-up card?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I can't get my actual card to work", "If I order a card when does it arrive?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "Can I get a card although I'm not in the UK", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "Who can I speak with regarding a lost card?", "Will I be able to get both a visa and a mastercard?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "What's the process for topping up by card?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "I need my card right away.", "How do i secure a top-up card?", "How do I freeze my bank card, as there has been a strange withdrawal?", "I don't think I should have been charged a fee to use my card.", "How do I set up my card PIN?", "Do you have the option for a disposable virtual card?", "Can I have a duplicate second card?", "What happens if I use my account and my identity verification hasn't finished?", "When will my new card be delivered?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "There is an extra small charge on my card! What do I do?", "Can you tell me more info about virtual disposable cards?", "I lost my phone. Can I use my card without the app?", "What should I do if my card is stolen?", "Where can I order a virtual card?", "I want to get a Visa card", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "My card payment might have been reverted.", "Now that I live in the US how can I get a card?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Where do I order a card?", "My card wont work at an ATM", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "What kind of cash machines would allow me to change my PIN?", "I received my new card, but I don't see it in the app anywhere. What do I do?", "Where can I find the verification code for the card top-up?" ]
637
What is the process for activating my card and using it?
[ "What are the steps in order to activate my new card?", "I just got my new card. How can I activate it?", "What is the process of card activation?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "Please help me with my card. It won't activate.", "Please, activate my card", "What do I need to do for the card activation?", "I just got my new card, how do I activate it?", "I want to activate my new card.", "I would like to activate my card to use now, can you help me?", "How do I turn on my new card?", "My card needs to be activated.", "I need more assistance with how to activate my card.", "I want to start using my card.", "I need to do a card activation.", "I need assistance to activate the card on my account." ]
[ "Please explain how disposable virtual card work.", "From where can I withdraw?", "My card won't work.", "How do I send my account money through transfer?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "Is there a trick to get the disposable virtual card to work?", "I think that someone may be using my card, but I'm not sure,.", "How can I verify the top-up card?", "My payment for my card is not working", "I'd like more information about choosing a Visa or Mastercard.", "Where do I go to cancel a transaction?", "What steps do I need to take to exchange currencies?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Where can i find the virtual card?", "I need to verify my identity. How do I do that?", "When did you send me my new card?", "how to get a new card in china", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "What are the steps to change my PIN to something else?", "What is the top-up limit on my cards?", "Why does my top up say still pending when I used my card to do it.", "I tried using my card, but it doesn't work.", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Do these virtual cards have any caps on using them?", "Which merchants accept my card?", "What's the procedure for canceling a purchase?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "What is the age to open an account?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Why is my physical card not working?", "how do I get a disposable virtual card?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Someone might have had access to my card.", "What works for identity verification?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Which ATMs accept this card?", "Which ATMs accept this card?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "If I top-up by using a trasfer are there charges that applied?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "found card, how to put it back in app", "Is a physical card also available", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "How do I reverse a transaction on my account?", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "how much is the fee for topping by card", "Do I receive the physical card for free", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "Which ATM's will accept my card?", "How do I know it is a Mastercard ATM?", "How do I enable contactless pay?", "What number of transactions can i do with one disposable card?", "Do I have to pay for a second card?", "How do I get my PIN unlocked?", "Do I need to verify my identity each time I wish to use my account?", "How would I use a bank transfer for topping my account?", "I want to transfer money into my account", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "How long do you have to wait to see your virtual card your ordered?", "My card will expire next month, will I need to order a new one?", "To receive money are there charges?", "When can I expect money to be transferred to my account?", "Do you guys accept Visa or Mastercard?", "My physical card is not working", "How can I obtain a disposable virtual card?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "How do people send me money?", "How long will my transaction take?", "How can disposable cards be used?", "I want to add money to my international card, so are there any fees charged to do this?", "Where's the verification code for the top-up card?", "Can I get another card?", "What will I need to verify my identity", "Does the package with my card have tracking?", "I need to transfer funds into my account. How can I do this?", "Tell me what ATMs take this card.", "I'm just wondering when my card will get here.", "Is it possible to have both a Visa and a Mastercard from you?", "Please tell me how I can get a virtual card.", "How will I know my pin number?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "I found my card, can I add it to the app?", "Please help me to know the status of my card payment as its pending since a while.", "What is the disposable card for?", "Can I get a card? I live in the US.", "Status of the card I ordered.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "What are the reasons to be charged a fee on card payments?", "My card suddenly quit working.", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "Money transfer help? How long?", "When are cards delivered?", "I found my card, am I able to put it back into the app?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "Can I top up my card with other cards?", "What all is needed for the identity verification?", "Do I need to verify my identity?", "How do I update my details?", "How long does it take for me to get my pin", "My virtual card isn't working. What do I do?", "My actual card isn't working.", "I have lost my card! What is my next step?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I don't have my card after 1 week. What are my next steps?", "can i get a virtual card online", "How do I request a disposable virtual card?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I would like to reactivate my card that I previously reported lost. I located the card this morning.", "If I ordered my new card last week, how much longer should I wait to receive it?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Please help me get a Visa card.", "Can I keep using my card after it expires?", "The card I have doesn't work.", "My card has been found. Is there any way for me to put it back into the app?", "Where do I get a disposable virtual card?", "When can I order a disposable virtual card?", "Where do I go to get the code to verify the top up card?", "Where is the transfer to my account that I made?" ]
235
I have a new card and I need to activate it.
[ "My new card came in. How do I activate?", "Could you please tell me how to activate my new card?", "I have a new card and I want to activate it", "Is my new card activated?", "I tired but an unable to activate my card.", "I tried activating my card and it didn't work", "Where do I activate my card?", "How can I start using my card?", "What steps do I have to go through in order to activate my new card?", "What is the process for activating my card?", "What are the steps to activate the card, as it does not seem to work?", "will you be able to activate my card", "What do I need for activation of my card?", "I got my new card. How do I activate it?", "How can my new card be activated?", "how long should i wait ti activate my card" ]
[ "What do I do if it says my card payment has been cancelled?", "Which cash machines will allow me to change my PIN?", "what I need to verify my account", "What is the first step I need to make for being able to access my account?", "I'd like to have extra cards. Will I have to pay for that?", "My card is broke, what do I do?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "What do I do if someone used my card without my permission?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "When should I expect my card to arrive?", "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!", "How can I get a Visa and Mastercard?", "I'm trying to use my Apple Watch to top up my google pay. Do I need a special app?", "I recently bought an item using my card and I was charged an extra fee why is this?", "Do you have any card fees if I want to add money using an international card?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "where is the code for verifying the top up card?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "I think someone else is using my card.", "Can you send me the actual card?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Will any business take this card?", "Why is my card not working anymore?", "What steps do I take to receive another passcode?", "How can I check on the delivery status of my card?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Where do I pay with my debit or credit card?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "When will I get my card shipped to me?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "what is the fee for topping up by card?", "Could I get tracking on the card?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Help! My card is stolen.", "May I get a disposable virtual card as well?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "When the time is right will this automatically replenish my balance?", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "I need help getting the virtual card to work.", "Help me verify the card used on a top-up.", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "I ordered a card a week ago, and it's still not here. What do I do?", "Please tell me how to get a physical card.", "My card isn't working anymore.", "I forgot what my pin number is and now am blocked can you help me get in?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Are there restrictions for my disposable card since it does not seem to be working?", "What can I do if my card still hasn't arrived after 2 weeks?", "Are there directions to get a new passcode if I forgot mine?", "Where are the ATMs that accept this card?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "What currencies or cards do you support for topping up?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Can I pick between Visa and Mastercard?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Will filling stations accept my card?", "Please help me get a virtual card.", "Can I use app to unblock my card?", "Can I tell what business will take this card?", "I'm not certain, but someone may be using my card.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "Can you tell me how to get a disposable virtual card?", "How can I fix a problem where my virtual card is rejected?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Can I give a second card for this account to my daughter?", "Help! The atm won't give me my card back.", "Do you do Visa or Mastercard?", "How do I report my card as lost or stolen?", "Where do I find the virtual card?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Is there a fee to get an actual card?", "I'm not in the UK, but can I still get a card?", "Help me transfer money to my credit card.", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I'm locked out of my account as I can't remember my code, what do I do now?", "An extra fee has been added to my card payment is this correct?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "What is the top-up limit for my card?", "Where can I get a virtual card?", "What are the ATMs that will accept this card?", "My actual card isn't functioning.", "what is this charge on my card?", "I am not sure but someone else might be using my card", "Is it possible to order a card?", "Can I change my pin at ATMs? If so, what ones?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "How can I get a real-life card of my own?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "How do I show this stupid system that this is really my identity?", "In what way can I change my PIN and where do I need to be?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "Can I have a third card?", "When will the card arrive?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "What should I do if someone else used my card?", "What can I use my card to pay for?", "Which merchants accept my card?", "Where can I order my virtual card?", "Please check payments on my card. There is a duplicate and I only bought it once.", "Please tell my why I was charged a fee for using my card?", "Somehow I am missing my card. What should I do?", "My card got blocked, how do I reset?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "Where can I find the verification code for the top up card?", "Are there any limits on where I can use my card?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "My card hasn't arrived yet. What do I do?", "What cards and currencies can I use?", "What is the best way to get my virtual card?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?" ]
56
Do I have to go somewhere to activate my card?
[ "How can I activate my new card? I didn't recieve any information with it about how to do so.", "What is the process of card activation?", "I want to start using my card.", "I just got a new card, and I want to know how to activate.", "I just got my new card. How can I activate it?", "what do i need to have with me to activate card", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "What is needed to activate my card?", "How do I verify my new card?", "Please assist me in activating the card.", "I would like to have assistance with activating my card.", "Can I use my new card?", "what are the steps to activate my card?", "What do I need to do to activate my new card?", "I got my new card but I am not sure if it need s activated and how?", "I need info on activating my card?" ]
[ "How do I get to the virtual cards?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Do I need to verify my identity to use my account?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "how do I link a card I already have?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Is there an alternative to a physical card?", "I have a disposable virtual card here, so would you tell me what to do with it?", "Can you tell me how long it takes for a new card to come?", "I use this card all the time so why did it get declined at the store today?", "My card payment didn't work, can you help?", "How can I check on the status of my new card?", "If I don't want a physical card can i get a virtual version?", "What card types can I choose from?", "why couldn't I use my card at a store?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Are there limits to businesses that will accept this card?", "What should I do if I think that someone else may be using my card.", "Will I be charged for topping up by card?", "Are there cash machines where I can change my PIN?", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "My card is almost going to expire.", "How can I add physical money to my card?", "I don't live in the UK. Can I still get a card?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How much longer until I get my new card?", "What should I do if I think someone is using my card.", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "Can I change my PIN at any ATM?", "I reside in the US, but I want a card.", "If my card is trapped in the ATM, what do I do?", "Will I have to wait much longer for my new card to arrive?", "How can it be that my Card is not functioning anymore?", "HOW LONG THE CARD VALIDITY", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "I am not sure but someone else might be using my card", "What's the earliest time to receive my card?", "How do I link a new card to an existing one?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "What are ways to test why my card might not be working?", "What's the maximum amount I can top up my card with please?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Can I purchase extra non-virtual cards?", "I need to find out where the card is that I ordered.", "My card doesn't work. I can't get cash out at an ATM", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Will you charge me if I top up by card?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "What is the virtual card and how can i get one?", "Can cards be dispatched on a specific date?", "Can you tell me why my card keeps getting declined every time I try to use it?", "how do I link an old card?", "I lost my card n need a new one.", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "Are their certain cash machines where I can change my pin?", "How do I receive more physical cards", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "I'd rather not use my physical card, how can I get a virtual card?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "Do I need to go to an office to change my pin?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "Will I be charged a fee for topping up using a European card?", "I'm trying to verify my top up card, how do I do that?", "Where can i find the virtual card?", "I need a new card since my old one is about to expire.", "What credit cards do you carry", "Why can't I use my American Express with Apple Pay to top up my account?", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "What do I do if an ATM ate my card?", "Is my PIN located on my account somewhere?", "I'm trying to verify my top-up card, but I can't find the code...?", "How do I use a disposable virtual card?", "Can I tell what business will take this card?", "When using my card I was charged a fee for doing so, why?", "Is there any way i get a disposable virtual card as well?", "I need a new card, my current card is nearly expired.", "Why am I charged a fee when using my debit or credit card?", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "what is the charges for new card?", "How much can I top-up to my card at a time?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "What do I do if an ATM \"stole\" my card?", "Where is my credit card that was to be mailed?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Do you know if there is a tracking number for the new card you sent me?", "I have received my card, can you help me put it in the app?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "can i use my mastercard to add money to my account", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I lost my card. Can you help me?", "How to order a virtual card", "Can you explain why I am now getting charged a fee for using my card?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "How do I get extra physical cards?", "If I want to add funds to the account using American Express, how do I do that?", "Can I change my PIN at my local bank?", "help me obtain a virtual card", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Do I receive the physical card for free", "I think someone may be using my card.", "can i add funds with a card from the united states", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "Are there fees for using an international card to top up?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "Does my PIN come with my card?", "Visa and MasterCard, can I get them both?", "I want to top up by card", "I need a card, but I'm in the US at the moment.", "I am in Austria right now. I need to change my PIN ASAP, so can I still do this from here?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "I really need money from my card today, but my card is getting declined. Please help!!" ]
235
What do I do to activate my new card?
[ "How do I activate a new card?", "How do I go about activating my new card?", "Is my card activated?", "I need help with activating my card", "I want to activate my new card.", "Can someone assist me with activating my card?", "I would like to get help from someone with activating my card.", "What is the activation process on my new card?", "Assist me please with card activation.", "I would like to be assisted with the activation of my card.", "What is the proper way to activate a card?", "Please assist me in activating the card.", "I need help activating my new card.", "Is there a way my new card can be renewed?", "How can my new card be activated?", "Would like to use my card and need to activate it first. Can you help me do this?" ]
[ "Would it be possible to get another card?", "Your machine took my card. How do I get it back?", "Why won't my card show up on the app?", "My card is due to expire", "Where do I change my PIN?", "Can I have a new card shipped to China?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Is there a charge for topping up by card?", "Where would I order a virtual card?", "I need a new card and I live in the United States.", "Can my card be used everywhere?", "How can I create many temporary cards daily?", "How can I verify my identity?", "Contactless payments need to be enabled for my card.", "How much does it cost to top up a US-issued card?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "Do I have a choice for a Mastercard?", "What ATMs will allow me to change my PIN?", "If my card is trapped in the ATM, what do I do?", "Send me a physical card", "How do I make sure I don't run out of money on my card while traveling?", "How can I change my old pin to a new one?", "What do I have to do to change my pin?", "How can I order virtual cards?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I need help with understanding why my card is not working.", "Is my card denied anywhere?", "What do I do? My card is broken.", "Give me my card, I need it now!", "My card no longer works.", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "You accepts my card?", "Tell me more about getting a virtual disposable card.", "Is there a trick to get the disposable virtual card to work?", "How do I track the card you sent me?", "My card wont work at an ATM", "How do I get a PIN?", "Can I order extra cards?", "Where's my virtual card", "Are you going to charge me to top up my card?", "How to verify my identity", "What's the reason my new card hasn't come?", "Why haven't I received my new card yet?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "How can I use American Express to add funds to my account?", "Are there any limits to were my card is accepted?", "Will you guys do Visa or Mastercard?", "Please tell my why I was charged a fee for using my card?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "What can you tell me about the card PIN?", "I'm not sure why my card didn't work", "I'd like to get another card", "Can I get a card in the EU?", "What is the procedure to transfer money to my account?", "It's been two weeks and I haven't gotten my card, what do I do?", "Can I get a spare card for someone else to use?", "How do i top up my google pay?", "Can I have a spare card for this account please?", "How do I update my current residence details?", "I have a disposable virtual card here, so would you tell me what to do with it?", "Can I update my details?", "How do I report my card stolen?", "If I'm getting my identity verified, what all do I need?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "Can I order a card please?", "What is the charge for paying with my card?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Which credit card top-ups do you accept?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "How can I use American Express to add money to my account?", "Can I add money to my card automatically during a trip?", "I want to request a physical card", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "I would like to apply for a visa card.", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "How do I go about verifying my identity?", "I cannot seem to use my card.", "Can I use my account now, even though my identity verification has not gone through yet?", "Can I get the Mastercard?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "How to change my address.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Can I purchase extra non-virtual cards?", "May I have a second card?", "Can I put my found card back into the app on my phone?", "What retailers accept my card?", "Can you please identify the problem with my bank card?", "What's the deal? My card was just denied for top up. Why is it not going through?", "Would I be able to get a second card?", "how do i change name?", "Where do I go to update details?", "I hope to get a Visa card", "What are my payment options for topping off my account?", "Suddenly, my card won't work.", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "how can i change my details", "My card has been stolen what do I do?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "How do I transfer funds from my American Express into my account?", "Is there any reason why my card didn't work when I tried to top up?", "What is the reason for my card payment to be reverted?", "Why isn't my card working anymore?", "When will my virtual card arrive?", "Is there an additional charge for topping up using a European card?", "Can I unblock my card using the app?", "Where is the card PIN located?", "Is there a way I can have a mastercard?", "I need to use a European card for a top up, what will the charge be?", "Can I have my card delivered on a specific day?", "What process should I use to transfer money into my account?", "can i get a description of how to use a disposable virtual card", "I want to apply for a Visa card.", "What do I do if the ATM ate my card?", "What businesses accept this card?", "What businesses accept this card?", "Why won't my card work anymore?", "My card is lost! What can I do?", "How can I use my American Express to add money into my account?" ]
599
I just got a new card how do I get it to start working?
[ "Is my card activated?", "What is the process for activating my new card?", "How can I activate the new card i got?", "how to activate card?", "I would like to get help from someone with activating my card.", "The activation process did not work, please help?", "How do I activate my new card", "can you assist me in activating my card?", "What would II do if I wanted to activate my new card", "what do i need to have with me to activate card", "How do I activate my card so I can start using it?", "When will my card be activated?", "My card activation attempt failed.", "How can my new card be renewed?", "My card activation is failing.", "I am having trouble activating my card." ]
[ "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "I recently transferred money to my account when will it show up?", "Do you only use Visa or do you have Mastercard too?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "What ATMs use this card?", "Tell me why my virtual disposable card won't work.", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "Can I use my card anywhere?", "When is my balance going to update, I just transferred some money", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "I added money to the card but the transaction didn't go through", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "What should I do if I want to get another card for someone in my family?", "Why didn;t my payment work", "What cards to do you support to top up.", "On my disposable card, is there a transaction limit?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "I need to transfer money into my account, HOW?", "I want to top up by card, what do you support?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Can I wait for you to send me a new card when mine's about to expire?", "I can use this card at which ATMs?", "Why hasn't my card arrived yet?", "How do I avoid getting charged a fee on my card?", "How many active cards can I have?", "Where can I go to get a virtual card?", "How do I retrieve a trapped card from a ATM?", "How can I track my card's delivery?", "Does my PIN come with my card?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "Can I have a new card shipped to China?", "How do I withdraw money?", "Can I get the Mastercard?", "Why won't the machine accept my card anymore?", "Do I get to choose between Visa and Mastercard?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I can't use my card because it is not working.", "What number of transactions can i do with one disposable card?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Will the card be a Mastercard or a Visa?", "How do I change the PIN?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Is it possible to get a real card?", "How can my account have money transferred into it?", "Can I put my found card back into the app on my phone?", "How much is the charge to top up my card?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "What is the charge for paying with my card?", "I am not sure but someone else might be using my card", "How does a disposable virtual card work?", "What happens if the ATM doesn't give me back my card?", "Will this card work at any ATM?", "I'm not sure how disposable virtual cards work. Please help.", "Where do I obtain my virtual card?", "How do I add cash to my account?", "What other credit cards can I use?", "help me obtain a virtual card", "I can't get my card out of the ATM", "How can I check on the delivery status of my card?", "If my card is trapped in the ATM, what do I do?", "Is there any limit to the amount I can add to a card at a time?", "When do I get my PIN?", "Can you provide information for freezing my card immediately?", "Topping up my card is not working because I believe the top up is pending", "I need my card as soon as possible.", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "How do I obtain a disposable virtual card?", "I want a real card", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "Do I have an option between Visa and MasterCard?", "I have not received my card and it's been a week, what do I do?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "I recently bought an item using my card and I was charged an extra fee why is this?", "What should I do if I think someone is using my card.", "Can I get a card? I live in the US.", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "Can I get a card in person?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Show me where to order my card.", "I need to transfer some money, can I use my credit card?", "How does tranferring money into my account work?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Can I use app to unblock my card?", "Where is the card PIN located?", "How to I transfer my funds into my account?", "What ATMs take this card?", "Why hasn't my card payment cleared yet?", "Can I pick between Visa and Mastercard?", "What is the process for transferring money into my account?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "I am having issues using contactless payments, could my card be damaged?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "My card won't work right now.", "Where do I top up?", "How do I modify my account details?", "How do i authenticate a top-up card?", "How do I report a stolen card?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Can I revive a physical card.", "My card has not been delivered yet and its been a week since I ordered it, please help", "When traveling, can I auto top-up my card at certain times?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Since my card is about to expire, I need a new one.", "I need to change my card PIN.", "Can I have a second card?", "Once my card expires, what should I do?", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "How long do you have to wait to see your virtual card your ordered?", "How can I reset my PIN?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?" ]
349
I need assistance to activate the card on my account.
[ "What would II do if I wanted to activate my new card", "The activation process for my card isn't working.", "What is the proper way to activate a card?", "I need to activate my card can you do that now?", "Where can I activate my card?", "My card needs to be activated.", "I tried activating my card and it doesn't work how do I solve this problem?", "Where do I go to activate my card?", "Can I activate my card?", "I am having trouble activating my card.", "Please assist me in activating the card.", "How do I activate my card to start using it?", "When are you going to activate my card?", "How do I activate my card that just arrived?", "what do i need to have with me to activate card", "What is the process to activate a card" ]
[ "Where are the options to top up with a cheque on my account?", "Can I choose my Visa or Mastercard?", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "Tell me how to replace my expired card.", "Someone else may be using my card. There are transactions I don't recognize.", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "I need help finding the verification code on the top up card.", "Why is there a direct debit payment on my app that is not from me?", "How do I replace a stolen card?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "What should I do if my card is stolen?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "Which credit card top-ups do you accept?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "Do I qualify for a visa card?", "Can someone assist me with the details explaining which fiat currencies that you support?", "Can you tell me where I can order a disposable virtual card?", "Can you let me know if Visa is among the card scheme assignments?", "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?", "I have lost my card! What is my next step?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "Contactless payments need to be enabled for my card.", "I would like an extra card.", "how to i go about getting my virtual card", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "My card payment won't work.", "If I ordered my new card last week, how much longer should I wait to receive it?", "i need a virtual card", "Can I pick between Visa and Mastercard?", "What is the process to get a new card when your old one expires?", "How do I get a virtual card on my device?", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "What do i do to get a physical card?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "How much is the charge to top up my card?", "Can I give a second card for this account to my daughter?", "Can I use my account if the identity verification is not complete?", "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.", "How do I go about getting a virtual card?", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "How do I know if I will get my card, or if it is lost?", "What do I do if there is an electronic debit that is not correct?", "What type of card can I use to top up?", "I heard you have virtual cards. How do I get one?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Why won't the machine accept my card anymore?", "I need a new card before it expires.", "Do you use Mastercard or Visa?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "I need my card as quick as possible", "My card's frozen, what can I do?", "Can I use app to freeze account and dispute fraud?", "What are ways to test why my card might not be working?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Where do I go to get the code to verify the top up card?", "How do I replace my card before it expires?", "Help me cancel my transaction", "Send me a physical card", "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "i have been trying to top up my account with a check but it won't work", "Can I use my card for online payments?", "How do I order a new card before It expires?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "If i want to change my pin number can I directly from an ATM?", "What cards do you support", "Do i have to top-up with my credit card before I can transfer?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "I thought I lost my card but I found it today, so I would like to reactivate it.", "Can I get a Visa card?", "I can't be sure, but I think that someone may be using my card.", "I want to transfer money into my account", "Can this app help me exchange currencies?", "What should I do if my card is missing?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "What do I do now that I can't use this card?", "My card has been pending for a while, what should I do?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "card is being used by someone else", "Why is my card not working anymore?", "How do I go forth on transferring a sum of money from one account to another?", "Can I add a card back to the app?", "How long will it take for me to get my card?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "When can I expect to receive my card?", "I need some help with identity verification.", "How do I update the PIN on my account?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "Can I get a spare card for someone else to use?", "Do you have Visa or Matercard?", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "I need a new card, my current card is nearly expired.", "Can I use my account although the identity verification has not been accepted yet?", "Can I transfer money to my card via bank-transfer?", "What can I use my card to pay for?", "If I am running low on credit can I auto top up?", "Help me verify the card used on a top-up.", "Do you have any options to top up with a cheque on my account?", "What are the ATMs that will accept this card?", "What do I do if my virtual card won't work.", "How do I unlock my account after typing in the wrong PIN too many times?", "What currencies and methods can i use to top up my account?", "How do I track my card?", "I'm trying to transfer money into my account.", "When the time is right will this automatically replenish my balance?", "Make me understand why I am charged an extra fee when I use the ATM.", "I want to top up my account. What payment methods are supported?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Where do I order a disposable virtual card?", "How can I top up my account and which currency can I use?", "Why won't my card work anymore?", "I transferred a payment a couple days ago and it shows done, but it has not been received. Could you please help me?", "Can you tell me what cards and currencies you support?", "How do i request more physical cards?", "Where do I have access to a virtual card?" ]
56
I can't activate my card?
[ "I would like to get help from someone with activating my card.", "I am unable to activate my card, it won't let me.", "How can I activate the new card i got?", "How do I active this card?", "Could you please activate my card", "What do I need to do to activate my new card?", "I tried activating my bill of fare and it didn't workplace", "Can you help me activate my card", "I would like to have assistance with activating my card.", "Where do I go to activate my card?", "My card activation attempt failed.", "How do I activate my card that just arrived?", "When will my card be activated?", "What is the procedure for activating this card?", "What needs to be done to activate and use a card?", "Who do I call to activate my new card?" ]
[ "I tried transferring to an account but it won't let me.", "What places accept my card?", "Why isn't my deposit in my account?", "What ATMs can I use my card?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Why has my payment not transferred?", "Can I order a new card with the app?", "how do i get a virtual card?", "How do I get selected for a visa card?", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "My card payment was cancelled. Why?", "My card is due to expire", "Why didn't I get the amount I requested at the ATM?", "Contactless payments need to be enabled for my card.", "How do I unlock my account after typing in the wrong PIN too many times?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Is there any way to see my card in the app?", "Why can't I verify my identity?", "What do I do if I can't access the app?", "ATM withdrawal not working.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Is there a list of where I can use my card?", "What do I do if my card was stolen.", "My ID verification hasn't gone through yet, but can I use my account anyway?", "Can I request a physical card?", "My contactless stopped working today no matter where I try to use it. How do I get it to start working again?", "My card has been found. Is there any way for me to put it back into the app?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "How do I link this new card?", "I can't use my virtual disposable card", "Where can I find an ATM to use this card?", "What ATMs can I use this card?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "I received my card. How do I link it to the app?", "Am I permitted to have a spare card?", "where do I request a disposable virtual card?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Can you track my card for me?", "If my card was lost or stolen can I re-link it?", "Can I link your physical card", "Where can I use this card at an ATM?", "Help me figure out how to link the new card.", "What do I do if the ATM swallowed my card?", "Will filling stations accept my card?", "May I use my account now, even though the identity verification has not gone through yet?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "What can I do if my passcode won't work?", "Since my id hasn't been verified, when can I use my account?", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "I need my card now!", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Where do I pay with my card?", "I attempted to get cash in the ATM but it was not authorized", "Why am I having trouble withdrawing cash?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "I am looking to get a Visa credit card, what must I do to achieve this?", "Why did my credit card get declined for top up?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "When will my card be delivered?", "My card needs to be topped up.", "Why are all my card payments being declined?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "Can I get a physical card through this app?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "I need to top up, but I have to use an international card. Is there a cost for that?", "I received my new card. Where is it in the app?", "Where do I find our how to get a physical card?", "Why was my atm withdrawl declined", "How is this transfer supposed to work? It's not working for me.", "How do I get a real card?", "I found my card, am I able to put it back into the app?", "How do I replace a stolen card?", "Can I have a spare card for this account please?", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "I need some help linking my new card.", "Is my card accepted anywhere?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "The payment for the card did not go through", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "I think my card is broken", "Status of the card I ordered.", "My card payment failed.", "Why cant I transfer to my account?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Why is my identity not verified?", "Why can't I get cash from the ATM?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "i am not a premium customer but i want a virtual card, how do i get it", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "What do I have to do to get a Visa credit card?", "How do I take a block off my card?", "Please help me to know the status of my card payment as its pending since a while.", "I can't get the ATM to give me any cash", "I am not sure but someone else might be using my card", "My bags were stolen. I need a new card but need to cancel the stolen one.", "My card has been stolen what do I do?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "can you express my card to me?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "I noticed my card payment was cancelled, can you tell me why?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "Can you explain why I am now getting charged a fee for using my card?", "What do I do if I can't access my passcode?", "Are contactless payments enabled on my new card?", "How much does it cost in fees to use your card?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "I need my card quickly", "My credit card transaction was declined for a loan payment. Can you tell me why?", "Where do I have access to a virtual card?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this." ]
392
My new card is here, what's the process for activating it?
[ "I need assistance to activate the card on my account.", "can you assist me in activating my card?", "Please, activate my card", "What steps do I have to go through in order to activate my new card?", "I have a new card and need to activate it", "What do I need to do to activate my new card?", "My new card needs activating.", "How do I activate my new card", "The activation process for my card isn't working.", "i cannot seem to activate card", "what do i need to have with me to activate card", "What is the most efficient way to activate my new card?", "Please assist me with activation.", "What would II do if I wanted to activate my new card", "With my new card, how may I activate it?", "How do I activate my card so I can start using it?" ]
[ "What are the currencies and cards that are supported with my account?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "What should I do if my card is missing?", "Will this card work at any ATM?", "May I have a second card?", "Are visa and mastercard accepted", "Explain how to verify my identity?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "My card was stolen. What do I need to do?", "Will you charge for a physical card?", "Would it be possible for me to get a second card?", "How do I find my PIN?", "Will I be charged a fee to top up using a debit or credit card?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "How can I use my credit card to transfer money?", "How to change my address.", "How do I freeze my bank card, as there has been a strange withdrawal?", "My card has been compromised", "I live in the US but want to get a card", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "Can you tell me what I need to do to have my pin changed?", "I would like to order a virtual card.", "What cards to do you support to top up.", "Why won't my card work anymore?", "can i order cards on the app", "I cannot seem to use my card.", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "What do you require for identity verification?", "how do I top up my money automatically", "What's the deal? My card was just denied for top up. Why is it not going through?", "I want to get Visa and Mastercard", "How soon do cards arrive after I order them?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I don't have a virtual card - how do I get one?", "How do I make more than one disposable card in a day?", "Can you please explain the topping up transfer process?", "How do I deposit cash?", "Will the transfer show up in my account soon?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "What businesses accept this card?", "What businesses accept this card?", "I need to update my info.", "Where is my PIN located?", "I want a disposable virtual card, how do I do that?", "My card is about to expire.", "I suspect someone used my card.", "Where are the virtual cards located?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "How do I report my card stolen?", "how do i setup my apple pay", "Where can I use my Mastercard?", "I don't know if I made this payment on my card.", "where in the app can i find out about my new pin", "Can I use any card and currency?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "I reside in the US, but I want a card.", "top up with credit card", "A random charge got added to my card", "Where do I change my PIN?", "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?", "Help me verify the card used on a top-up.", "How do I validate my identity.", "What's the maximum amount I can top up my card with please?", "I topped off my card is that something you will charge me for?", "What do I have to do to change my pin?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "What are my payment options for topping off my account?", "Can you send me the actual card?", "How long will it take to have my card mailed to me?", "What do I need for the verification check?", "Can I have one of the virtual cards?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What are the steps of verifying an identity?", "How does it work when I transfer money into my account?", "I found my card! Can I link it back into the app?", "How long do I have to wait for my transaction to be completed?", "What kind of fee is there to top-up my account?", "How much does it cost to top up a US-issued card?", "Transferring money using credit card", "I need to use a European card for a top up, what will the charge be?", "How will I know when I can use the auto top-up feature?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "How do I find my PIN number?", "Can I wait for you to send me a new card when mine's about to expire?", "Can I use my American Express card to add money into my account?", "What cash stations take this card?", "How does one send me money?", "I don't understanfd how to top up", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "What are the steps for changing my passcode?", "Can I get a card although I'm not in the UK", "Is there a fee for extra cards?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "in china, need new card", "Can I use my card anywhere I want?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "How can I transfer money using my credit card?", "Is there any reason why my card didn't work when I tried to top up?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "why have i not got my new card?", "What businesses accept my card?", "Is it possible to get a new card in China?", "How do I activate auto top-up when traveling?", "My card won't work.", "can i get a virtual card online", "Can I have a supplementary card?", "Will I be able to track the card that was sent to me?", "How can I receive money?", "What to do if my card has been used without my permission?", "What should I do if I think someone is using my card.", "I got charged twice with a duplicate card. How do I resolve this?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "My card is due to expire", "My card was confiscated by an ATM. How do I get my card back?", "How do you verify an identity?" ]
383
Where can I activate my card?
[ "I want to start using my card, how do I activate it?", "will you be able to activate my card", "I was unable to activate my card.", "Can someone assist me with activating my new card?", "I tried activating my card and it doesn't work how do I solve this problem?", "Help me activate my new card.", "Can I activate my card with the app?", "I got my new card but I am not sure if it need s activated and how?", "I need to do a card activation.", "I want to activate my card, how do I do it?", "When will my card be activated?", "I need assistance activating my card?", "What do I need to do for the card activation?", "I am having trouble activating my card.", "What is the most efficient way to activate my new card?", "Tell me how to go about activating my new card?" ]
[ "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "My card is lost! What can I do?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Is there a limit on the number of times I can use a disposable card?", "Could it be that I deactivated my card, its not working?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I need to change my card PIN.", "My card is lost! What do I do now?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "How do I select a Mastercard instead of a Visa?", "What kind of cash machines would allow me to change my PIN?", "where do I go to top up with cash?", "My physical card is not working", "A card has been sent to me, how do I track it?", "Can I have a card even if I am not living in the UK?", "How would you use a disposable card?", "Is there a charge for topping up by card?", "When will I have access to my pin number?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Can I change my PIN at any ATM?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Do I have to pay for a second card?", "I'm just wondering when my card will get here.", "How many active transactions can I make with a disposable card?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "What is this fee for card payment?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Is there a way to verify a card top-up?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "What kinds of cards can I use to top up?", "What is the price for an additional card?", "how does a virtual card work", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "How long will it take my card to get here?", "Can this card be used at all ATMs?", "Account topping up bank transfers to my account assistance please?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "How do I withdraw money?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "how to get a new card in china", "How long should I wait for the card to arrive?", "Please tell my why I was charged a fee for using my card?", "Where do you export the cards to?", "Can I track the card that was just sent to me?", "card is being used by someone else", "Do you give out Visa or Mastercards?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "How do I modify my account details?", "how much for topping up by card?", "Do you charge a fee for topping up a card?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "What do I do after the ATM takes my card.", "Does every place of business accept this card?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "There is an extra small charge on my card! What do I do?", "Is it possible to get one the your cards in the EU?", "I live in the US but want to get a card", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "What do I do now my credit card has been swallowed by the ATM?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "How do I track the card you sent to me?", "What is the cause of the delay in applying my card payment to my account?", "Does my PIN come with my card?", "Would I have to pay anything if I need an additional card?", "Where are the cards transported to?", "Where do i find my PIN?", "What is the maximum number of transactions I can do with a disposable card?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Are there any fees if I want to add money using an international card?", "I need a card, but I'm in the US at the moment.", "What are my payment options?", "Am I allowed to change my PIN anywhere?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Do I receive the physical card for free", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "oh my god I lost my card! what should I do?", "What stores can I sue my card?", "Help! I forgot my PIN and have been locked out of using my card.", "The expiration date on my card is coming up", "I'm not in the UK, but can I still get a card?", "where is the code for verifying the top up card?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Is there a fee for physical cards?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Am I able to order a disposable virtual card?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Your machine took my card. How do I get it back?", "How do I use contactless payments?", "I want to add money to my international card, so are there any fees charged to do this?", "Is there a disposable virtual card I can order?", "I'm trying to verify my top up card, how do I do that?", "How can I withdraw money?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Do you have any card fees if I want to add money using an international card?", "do i need to wait to get my card before getting a pin", "Which ATMs am I allowed to get money from?", "Do these virtual cards have any caps on using them?", "I'm trying to activate the auto-top up function. Where is it?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "What is the top-up limit on my cards?", "do i need to add money before i order a card", "Can I get a new card in China?", "How do i secure a top-up card?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "do i need to wait for my card before i get pin", "Where can I find my PIN?", "Can I top up my card with other cards?", "What happens if my card is stuck in the ATM?", "How do I replace a stolen card?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Is there a way to order a virtual card on the website?", "Someone else might be using my card without my permission.", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed." ]
599
How can I switch on my new card?
[ "What do I need to do to activate my card?", "I need help activating my new card.", "Is my card ready for use or does it need activated and if so how?", "With my new card, how may I activate it?", "How do I active this card?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "What is the proper way to activate a card?", "What steps do I have to go through in order to activate my new card?", "Could you please activate my card", "What do I need for activation of my card?", "what are the steps to activate my card?", "What do I do to activate my new card?", "What do I do to activate?", "The activation process did not work, please help?", "How can I make my card ready to use?", "How can my new card be activated?" ]
[ "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "What are the steps I should take to recover my swallowed card?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "What number of transactions can i do with one disposable card?", "Can I get the Mastercard?", "How many card payments can I use on a disposable card?", "I can't seem to get my virtual card to work.", "How do I go forth on transferring money into my account?", "how do i set up my apple pay watch to connect to my account", "I can't use my card.", "Please tell me how I can get a virtual card.", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "How do I do a successful transfer to an account?", "Can you transfer money to your card by bank transfer?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "Can I update my details?", "How do I revert a transaction?", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "How can I unblock a blocked pin number for my account?", "Can you explain why I was charged extra when I used the card?", "Do I have to go to an actual bank to change my PIN?", "How can I modify my details?", "What happens after my card expires?", "Card has been received, how will it show up on the app?", "where do i go to transfer money from one account to this one", "Is there a way to obtain a virtual card?", "Please help me. My disposable virtual card won't work right.", "The card that I have isn't working. This is the physical card.", "Where do I go to unblock my PIN?", "I would like to change my pin.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "I'd like to have another card", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "How do I update my current residence details?", "How can I top up with Apple Pay?", "The stupid machine just swallowed my card!! I need a new one ASAP", "Please help me change my PIN.", "Am I able to get a card in EU?", "I can't find my card! Can you help?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "Will you charge me if I top up by card?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "Where can I use my Mastercard?", "Can you tell my why my card payment has been reverted.", "What countries can I use the card in?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "What are the fees to get a physical card?", "how to change name on account", "What do I need to do to exchange my money?", "I need to deposit my virtual card, how do i do that.", "where in the app can i find out about my new pin", "Can I get a card outside the UK?", "Do I have to go to the bank to change my PIN?", "How much does it cost to top up by card?", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "in china, need new card", "card is being used by someone else", "How to modify my details.", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "virtual card won't work for me", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I would like a Visa card.", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "How long do you have to wait to see your virtual card your ordered?", "Are there limits as to where my card will be accepted?", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "Where can I modify my information?", "Is it normal to get charged extra when i use my card?", "Are there a certain amount of transactions i can do with one disposable card?", "How can I fund another account with my American Express?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "What are the currencies and cards that are supported with my account?", "What do I do if an ATM \"stole\" my card?", "What is the charge for paying with my card?", "what countries can i use my card in", "Where do I order additional cards?", "Is it possible to get a real card?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Where is my new card? I have been waiting a week!", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "How do I change to AUD from GBP?", "With my credit card i would like to transfer money.", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "What is the maximum number of transactions I can do with a disposable card?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "How can I get my card out of the stupid ATM that ate it?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Tell me more about getting a virtual disposable card.", "I am overseas in China, can I get a replacement card?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "I recently bought an item using my card and I was charged an extra fee why is this?", "How many different cards can I have for my account?", "Do you charge extra for topping up with a debit or credit card?", "Are there any limits to were my card is accepted?", "I'm trying to verify my top up card, how do I do that?", "Is it possible to have both a Visa and a Mastercard from you?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I need my card right away.", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "I need my virtual card", "What do I do since the machine swallowed my card. I need one.", "Help me order a new card that's going to be expired soon.", "Is there a fee for topping up a card?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Where can I obtain my virtual card?", "Do I have to go into the bank to change my PIN?", "How can I transfer money into my account?", "Where is the virtual card located?", "How do I fix a transaction to the wrong account?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "When is a payment I made with my card going to clear>", "My card won't physically work.", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?" ]
349
With my new card, how may I activate it?
[ "how to activate card?", "What is the procedure for activating this card?", "I would like to activate my card.", "I have a new card and need to activate it", "Is my card activated?", "Why can't I activate my card?", "Is my card ready for use or does it need activated and if so how?", "Tell me how to go about activating my new card?", "How do I activate my card that just arrived?", "My card is not able to be activated how do I get it to work?", "My card needs to be activated asap", "Please help me with my card. It won't activate.", "What is the process for activating a new card.", "What would II do if I wanted to activate my new card", "Tell me what I need to do to activate my card.", "Show me how to activate my card" ]
[ "My physical card is not working", "If I add money with an international card, are there any fees?", "May I change my PIN?", "How do I report my card stolen?", "I am interested in giving a second card to my daughter, how can I make this happen?", "From where can I withdraw?", "Can I order a disposable virtual card?", "What can I and can't do with the disposable cards?", "Will I be charged a fee to top up using a debit or credit card?", "Will I get charged for topping up with an international card?", "Can I get more cards just incase?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Can I get a few more physical cards?", "Is this card available to United States Residents?", "think someone is using my card with permission", "Is it possible to get one the your cards in the EU?", "How do I change my information?", "Can I apply for one of your cards if I live in the EU?", "are both visa and mastercard available to me?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "Will you charge for a physical card?", "Please tell me how disposable virtual cards work?", "My card will not work", "Can I give a second card for this account to my daughter?", "What should I do if my card is missing?", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "Is there a disposable virtual card I can order?", "Is there a limit on how many times I can use a disposable card?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "How do I use American express to top up my account?", "What cards to do you support to top up.", "Do you only use Visa or do you have Mastercard too?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Can I use my card in Austria?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I can't get my card out of the ATM, what should I do now?", "Where are the virtual cards?", "I need to change my card PIN.", "What are the fees to get a physical card?", "I would like to apply for a visa card.", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "I need my card ASAP!", "How many times can I use the disposable virtual card I have?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "What is the process of obtaining a disposable virtual card", "How do I report my card as lost or stolen?", "Verify top-up card help?", "At what cash machines can I change my PIN?", "daughter needs card, how do i add her", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "Can I use American Express?", "What is the fee charged with this card payment?", "My card hasn't arrived yet. What do I do?", "Is it normal to have to wait over a week for my new card?", "What is the cause of the delay in applying my card payment to my account?", "What do I do if it says my card payment has been cancelled?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Is it possible to get both Mastercard and Visa card from you?", "When I add money to my international card do you charge a fee to do so?", "Is there a limit on the number of times I can use a disposable card?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "There is a strange payment on my card and I don't know what to do.", "I would like open a second card for my daughter, how can you assist me?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Do I need to verify my top-up card?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "My actual card isn't working.", "I can't find my card! Can you help?", "Please give me both Visa and MasterCard, is it possible?", "If my card payment is cancelled, what should I do?", "How do I verify my identity?", "How can I change the PIN? Do I have to go to a real bank?", "Is my card accepted everywhere?", "Where do I get a disposable card", "help me find the top-up card's verification code?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I need to top up, but I have to use an international card. Is there a cost for that?", "I would like to know if you use Visa or Mastercard.", "How can I fund another account with my American Express?", "Is ordering a new card from China available?", "How do I withdraw money?", "Is it possible for a person who lives in the US to get a card?", "Is my card denied anywhere?", "How can I alteration my PIN?", "Is it possible for me to give my daughter a second card for this account?", "Can I change my PIN?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "What are your policies for card transfers?", "I need to order a new card as my other one was stolen.", "What is the charge for topping up a card?", "How many cards can I have for one account?", "Can I verify my top-up card?", "May I get a disposable virtual card as well?", "What is the expected delivery date for my card?", "My card is expiring soon.", "My card was confiscated by an ATM. How do I get my card back?", "What is the pending payment on my card about?", "I'd like more info on getting a virtual card.", "When do i activate auto top-up?", "Am I able to change my PIN at certain cash machines?", "Is there a charge for topping up by card?", "I would like to use one of my cards for a family member. Is that allowed?", "Give me my card, I need it now!", "How will I know my pin number?", "What can I do to verify my identity?", "How can I top up my account and which currency can I use?", "You sent me a card and now I want to link it.", "Will there be a fee to receive a physical card?", "can i get a virtual card online", "What retailers accept my card?", "What options do I have in regards to payment?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "How can I transfer money into my account?" ]
599
Help me activate my card.
[ "What is the proper way to activate a card?", "When will my card be activated?", "I just got my card and cannot get it to work.", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "I need help activating my new card.", "Help my activate my card.", "I got my new card but I am not sure if it need s activated and how?", "Do you know the process how to activate my card?", "Is my new card activated?", "My new card needs activating.", "How can I activate the new card i got?", "It won't let me activate my card.", "What am I going to need in order to activate my card?", "I tired but an unable to activate my card.", "I tried activating my card and it doesn't work how do I solve this problem?", "Could you please activate my card" ]
[ "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Help me verify my identification.", "Please help me cancel a transaction.", "I am interested in giving a second card to my daughter, how can I make this happen?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "can I use my card before identity verification?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Should I order a new card before I freeze my original one?", "What are the top-up fees for my card?", "I am waiting for my card to arrive.", "For some reason my card payment didn't work", "Do I get a real card?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "Is there a way to verify a card top-up?", "I need to know the cost and when I will receive a new card to replace an old one.", "How can I go about getting a disposable virtual card?", "I want to top up my account. Can I do it with Google Pay?", "Card delivery services? Where?", "What happens if my card is stuck in the ATM?", "What US credit cards do you accept?", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "My card is about to expire.", "Where is the card PIN?", "Can i have a second physical card for this account?", "My card is due to expire", "Do i have to top-up with my credit card before I can transfer?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "How do I get extra cards?", "Does it matter which card I use", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I want to change my pin number from an ATM. Is this possible?", "How can I resolve a problem where my card won't go through at all?", "What can you tell me about getting a virtual disposable card?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "card is being used by someone else", "Where can I find a virtual card?", "For my account, how do I transfer money in?", "It's been two weeks and I haven't gotten my card, what do I do?", "Can I verify my top-up card?", "think someone is using my card with permission", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I need help finding the verification code on the top up card.", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "How do I take a block off my card?", "What fees apply when using a card?", "Is my credit card supported for top-ups?", "Can I get a spare card for someone else to use?", "Why am I charged a fee for using my card on some purchases?", "how long should I expect to wait for my card to arrive?", "How do I receive more physical cards", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "Is there a reason my new card hasn't arrived yet?", "What is the reason for my card payment to be reverted?", "Will I be charged a fee for topping up using a European card?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "How do I select a Mastercard instead of a Visa?", "What will happen if I want to add money using an international card? Will I run into any fees?", "If I have a physical card can I link it?", "Can you tell me what cards and currencies you support?", "Where can I pay with my debit or credit card?", "How long does it take to recieve my new card?", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "Can someone please help assist me by explaining to me why my pass-code is not working?", "When my card expires do you send a new card?", "I think someone is using my card to make transactions I don't remember.", "I would like to purchase another card.", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "I forgot my pin and am blocked now. Can I reset it somewhere?", "How do I get a real card?", "how do i add money from my amex card to top up", "Do you use Mastercard or Visa?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Where can I find the verification code for the top up card?", "Someone might have had access to my card.", "Help me cancel a transaction.", "What ATMs will accept this type of card?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Are there restrictions for my disposable card since it does not seem to be working?", "I found my lost card. Am I still able to use it?", "top up with credit card", "Help me to set up contactless payments.", "How do I re-order a damaged card?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "What should I do? My card has been stolen!", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "My physical card is not working", "Do I have to pay extra if I use an international card to top up my account?", "I want to change my PIN - do I need to be in a bank?", "What are the various currencies and cards that you offer support for?", "I'm waiting for the ID verification to go through still, so is it too soon to use my account?", "Help! I've forgot my app passcode!", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "How long will it take my card to get here?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Will I get a visa or Mastercard?", "I'm in China and need a new card. Please help.", "How can you assist on verifying my identity?", "If I want to add funds to the account using American Express, how do I do that?", "Help me verify my identity.", "I just tried to top-up and now I'm getting an additional verification message, why?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Is it possible to top up by card?", "When did you send me my new card?", "Will any business take this card?", "No transactions are being accepted, what's wrong with my card?", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "My ATM card isn't working for a withdrawl", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Is my card denied anywhere?", "When my card expires what happens to my account?", "What is the best way to get my virtual card?", "Can I have one of the virtual cards?", "Will I get charged for topping off my card?" ]
56
How long does it take to activate the card, as it does not look like its working?
[ "I just got my card and want to use it, how do I activate my card?", "Where can I activate my card?", "What do I do to activate?", "What is the most efficient way to activate my new card?", "I am unable to activate my card, it won't let me.", "Who do I call to activate my new card?", "I want to activate the card.", "How do I verify my new card?", "My card needs to be activated asap", "How can I make my card ready to use?", "I need info on activating my card?", "The activation process did not work, please help?", "My new card needs activating.", "i cant seem to activate card", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "What information do I need to gather in order to activate my card?" ]
[ "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "what's the process for getting a disposable virtual card?", "When will the transaction go through?", "How do I order a new card? The current one is about to expire.", "What is the pending payment on my card about?", "Does it cost to add money to my card?", "I initiated a Bank transfer form Europe, how long will this take?", "What is the process of obtaining a disposable virtual card", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "I don't know why my payment didn't work.", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Why wasn't my card payment accepted?", "what is the charges for new card?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Hello! I need to order a disposable virtual card. Where can I do that at?", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "Is there a reason why my card was declined when I attempted to withdraw money?", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "How can I get my card back out?", "It looks like my card payment might have been reverted.", "What do I have to do to get the virtual card to work?", "Someone might have had access to my card.", "Where's the money that got charged to my card? It's not showing up in my account balance", "top-up is slow to process", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "My top up card needs verification and I don't know how to do it", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "Can you tell me how do I get a card?", "Help me order a new card that's going to be expired soon.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Can I revive a physical card.", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "Do you know why my card payment has been declined?", "Can I change my card PIN?", "How do I report my card as lost or stolen?", "Why hasn't my payment gone through?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "The stupid machine just swallowed my card!! I need a new one ASAP", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "How can I speed up a transfer? Mine is pending.", "My throwaway virtual card won't work", "I received my card, how do I get it to show in the app?", "My card's frozen, what can I do?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "I am having trouble verifying my id.", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "I am having some difficulty verifying my id.", "I still haven't received my card after two weeks, is it lost?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "How long does it take for a transfer to post", "Are there any restrictions to where I can use my card?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "How long does a payment show as pending before i should worry about it?", "My card is about to expire. Do I have to go to a branch to order a new card?", "My card wasn't working in a shop", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "I'm having trouble verifying my ID.", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "What's the process for topping up my card?", "I think my card has been compromised in some way.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "What if I don't verify my identity?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "What do I do if someone used my card without my permission?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "My card stopped working when I use it", "Is the system down? I've been trying to do a transfer and have failed?", "How do I troubleshoot when contactless doesn't work?", "Can I use my card at an ATM?", "The transfer finally worked, but how long does it stay pending?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "My ID verification hasn't gone through yet, but can I use my account anyway?", "Why was my virtual card declined when attempting to setup automatic billing?", "When is a payment I made with my card going to clear>", "What can I do if contactless doesn't work?", "What's the process for topping up by card?", "I really need money from my card today, but my card is getting declined. Please help!!", "Can you get me my card fast?", "Why have I not yet received my virtual card?", "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.", "Can I already use my account although the identity verification has not passed yet?", "Why hasn't my ID been verified?", "How do I get my card on the app?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "How do I unlock my account after typing in the wrong PIN too many times?", "How do I link my card", "Can I choose when my card is delivered?", "I blocked my card by mistake, how do I unblock it?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "I did not get my card yet, is it lost?", "Help Me! I lost my card. What should I do?", "Someone else might be using my card without my permission.", "I attempted to top up using my card, but now the money just disappeared?", "How do I know if i need a disposable card?", "I made a bank transfer but it doesn't seem to have gone through?", "How long will my top-up stay pending?", "If my card is trapped in the ATM, what do I do?", "Can you help me track my card?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Where can I get my card at?", "How do I top up using my card?", "there is a transfer pending.", "Help! I forgot my PIN and have been locked out of using my card.", "i dont recognise some of these transactions, i think someone has my card details", "I am waiting for the money to enter my account. How long does it take?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "How do I go about getting hold of a virtual card?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "what are the reasons why you would not be able to process a payment" ]
552
You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.
[ "Can I activate my card with the app?", "I just got my card and want to use it, how do I activate my card?", "I want to use my card, how would I activate it?", "What is the process for activating a new card.", "I just got this card & I don't know how to activate it.", "i cannot seem to activate card", "Is my card ready for use or does it need activated and if so how?", "I received my new card, how is it activated?", "I need to activate my card can you do that now?", "Can someone assist me with activating my card?", "I want to activate the card.", "I tired but an unable to activate my card.", "I would like my card activated.", "Can I get some help to get me card activated?", "how long should i wait ti activate my card", "I want to start using my card, how do I activate it?" ]
[ "the transfer went through but now it has been pending for quite a while. i need this to go through already", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "My card doesn't seem to work anymore", "how long does it take to get my card i am in a rush", "There is a potentially fraudulent direct debit on my account.", "Any charges applicable for new card?", "Am I the only one who can top-up my account?", "I am asking to end my account.", "Can friends I have top-up my account?", "where do you have locations at", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I need a new login code", "When do I get my card PIN?", "Who can have access to top up my account?", "What ATM locations are near me?", "I lost my card. Can you help me?", "how soon will my card arrive?", "I tried to top up my account and it didn't work", "Where can I find a virtual card?", "Is it possible to order a virtual card?", "Can you tell me what I need for identity validation?", "Is there a way to obtain a virtual card?", "Can somebody else top up my account?", "I wish to use my American Express to put funds into my account.", "What's the process for topping up by card?", "Where do I go to get my new card linked?", "Is there any nearby ATM's?", "What are the fees for using transfer to top off my account?", "I wanted to top up my account and it doesn't look like it worked", "How do I do an international transfer?", "What's the process for topping up my card?", "How do I replace my card before it expires next month?", "I need to reset my passcode. Where do I go to do that?", "What do I do to exchange currency?", "Can I auto top if I'm low on funds?", "The expiration of my card is near, how do I order a new card?", "How do I receive a virtual card?", "what are the locations i can withdraw money", "I need to change my home address.", "Where can I find the card PIN?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Is my account able to be topped up by my friends?", "My child needs a card, how can I add them to the account I currently have?", "Do you do Visa or Mastercard?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "I made a mistake and did a transaction to a wrong account, can I cancel?", "How do I go about setting up an account for my daughter?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "How can I transfer money using my credit card?", "Please help me! My physical card isn't working right.", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "Where can the pin be located?", "Can I see my available money?", "What's a verification code?", "How do I find out how or where this transaction on my account came from?", "I don't remember my password", "How can I go about getting a disposable virtual card?", "Please explain to me the process of getting a virtual card.", "What number of times can I top-up?", "When will the money be made available in my account?", "What works for identity verification?", "Is there anyway, I can get a disposable virtual card?", "I need to update my phone number.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Can I transfer using SWIFT?", "Can i make transactions before identity verification?", "How do I avoid getting charged a fee on my card?", "Where is my card PIN?", "How can I get my PIN unblocked?", "how do I link an old card?", "How can I use my credit card to transfer money?", "I topped off my card is that something you will charge me for?", "Is there a way to get a virtual card?", "what cards can i use to add money to my account", "i need help finding the auto top up option.", "Where can I find my card PIN?", "I need a single use card for shopping online", "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?", "Is there any way to cancel a transfer?", "I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?", "How do I set-up my PIN for the new card?", "What locations allow me to withdraw money?", "There is a card payment I'm not familiar with.", "My funds must be verified", "How do I get my salary through this account?", "If my card becomes expired what can I do?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "I have received my card, can you help me put it in the app?", "Can I cash deposit to top up my account", "Why did I need to verfiy my identity?", "How do I shut down my account and get out of this company?", "What do you need so I can verify my identity?", "Can I use my card everywhere?", "Is it possible to get a physical card?", "How much am I allowed to top-up?", "Where do I find my card PIN?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Can you give me a virtual card?", "It's requiring me to verify my identity?", "Is there a location near me that i can change my PIN?", "How do I find the PIN?", "Can I get information on the identity checks?", "What do you need my identity details for?", "Delete all of my account information and my account right now.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Please can i get a disposable virtual card as well?", "For the identity check, do I need any kind of documentation?", "Can i receive transfers from my employer to this account?", "Why do you need to perform identity verification?", "My account is blocked, how do I log in now", "I want to change my pin number from an ATM. Is this possible?", "Can I use my salary for this?", "I want to take back my transaction", "Where am I able to get my PIN unblocked?", "I need to transfer funds from my other bank account into this bank account.", "Where do I request another card?", "You sent me a card and now I want to link it.", "Can I specify a day for my card to be delivered?", "Is there a money transfer fee?", "can i get a description of how to use a disposable virtual card" ]
235
Card activation is not working. What do i do?
[ "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "I want to use my card, how would I activate it?", "I just got a new card how do I get it to start working?", "Please, activate my card", "Why can't I activate my card?", "What do I need to do to activate my new card?", "will you be able to activate my card", "Tell me how to renew my new card?", "I can't activate my card?", "I want to activate my card, how do I do it?", "I have my card now how do I activate it?", "It won't let me activate my card.", "Can I activate my card?", "I just received my card and I'd like to activate it.", "How can I activate the new card i got?", "Can you activate my card pls" ]
[ "Can I order a new card with the app?", "How do i secure a top-up card?", "I need a new card, my old card is expiring.", "What happens if my card is stuck in the ATM?", "At what ATMS am I able to use the card?", "why can't my beneficiary make transactions?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "How do I find the verification code for my top-up card?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "How do I get my virtual card?", "What do I do now my credit card has been swallowed by the ATM?", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Can you tell my why my funds transfer did not work properly?", "Where will I find my card?", "What do I do with my card PIN?", "If I see a payment in the app that I don't recognize, what should I do?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I topped up my account but the app failed to process it.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "i need help, i lost my card", "I added funds to my account but the app didn't process it.", "I will need to get a new card soon, how do I order?", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "Why isn't my payment showing?", "My transfer will not go through.", "How do I go about ordering a card?", "I need my virtual card", "Out of the blue, my card stopped working.", "My contactless payments have not been completed successfully.", "The NFC payment wouldn't work on the bus today. Help?", "the conversion value for my card payments is incorrect.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I am unable to get cash from the ATM", "How do I troubleshoot when contactless doesn't work?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I forgot what my pin number is and now am blocked can you help me get in?", "Someone might be using my card that is not me.", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "I have a new card. How do i top it up?", "Can I put my old card back into the system? I just found it/", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "i need a virtual card", "Can I order a card?", "Why is my ATM withdrawal still pending?", "Can you provide a reason as to why my transfer did not work?", "want a new card what are the fees", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "Why has my payment not transferred?", "Where do i verify a top-up card?", "Can you tell me what i steps i should take since my card was stolen?", "The ATM ate my card; how do I get a new one?", "How soon will I get my card?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "What reasons would cause my card payment to be cancelled?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I was taking out funds and was unable to regain my card.", "What's the process to receive a second card?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "If I ordered my new card last week, how much longer should I wait to receive it?", "How come when I tried to pay contactless at the bus it didnt work?", "I am having trouble transferring money to a beneficiery.", "Can I use my account although the identity verification has not been accepted yet?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "If I feel someone has my card information, can I get a new card?", "Is my new bank card on the way and is there a way to track it?", "My card has an issue, the payment has been deferred.", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Does it matter which card I use", "About this card PIN?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "I don't recognise a card payment", "I tried to top up using my card, but now the money just disappeared!", "my card was not in the mail again can you advise?", "my card was refused, why?", "I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "I have lost my card! What is my next step?", "I have not been able to use this card.", "I lost track of my card", "I think someone may be using my card.", "Why was I unable to complete my transfer?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "How do I get a virtual card on my device?", "I need my card topped up,", "What should I do if I think that someone else may be using my card.", "What kind of cards are supported? What currency?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Is my card usable anywhere?", "My transfers are being declined. IT has always worked for me but now it's declining my card. I've tried several times.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Status of the card I ordered.", "How do I link a new card to an existing one?", "When should I expect my card?", "In regards to the PIN of the card?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Why am I not able to get cash from the ATM?", "How much longer until I get my new card?", "how is it possible to add another card to account", "My money transaction hasn't arrived.", "Contactless payments need to be enabled for my card.", "I do not understand why my pass-code is not working.", "How do I retrieve a trapped card from a ATM?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "I think someone else is using my card.", "Why was my new card declined?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I found my card again. Can I put it back into the app?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?" ]
392
What identification is required to activate my card?
[ "What would II do if I wanted to activate my new card", "What is the most efficient way to activate my new card?", "Is my new card activated?", "I got my new card. How do I activate it?", "Do you know the process how to activate my card?", "Help my activate my card.", "What are the steps that I need to take to activate a new card?", "I need my card to be activated right now.", "My new card is here, what's the process for activating it?", "can you assist me in activating my card?", "How can my new card be activated?", "Tell me how to go about activating my new card?", "how to activate card?", "How do I activate my card so I can start using it?", "Would you be so kind as to activate my card? Thanks", "My card is not able to be activated how do I get it to work?" ]
[ "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Will I be able to track the card that was sent to me?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I just got my card. It's not linked yet--how do I do that?", "Why is top up not working if I use my American express with my apple pay?", "Is it possible to have a second card?", "My card was stolen. What do I need to do?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "I need to change my card PIN.", "Where can i top my card for free?", "Can you help me sign up for a virtual card?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "What do I do if there is an electronic debit that is not correct?", "How do I prove I am who I am?", "Why is my identity not being verified?", "What cards do you offer?", "I want to link to my card card with you, how?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "Help! I can't find my card.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "If I were to use a European bank card for a top up, will I incur a charge?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Do I have to pay extra if I use an international card to top up my account?", "What services can I use to top up?", "Where would I order a virtual card?", "What is the expected delivery date of my card?", "What cash machines will let me change my PIN?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "How do I initiated a bank transfer to top up?", "What are the fees for a physical card?", "What currencies can I use?", "Can I get a card outside the UK?", "How do I update my details?", "How do I use disposable cards?", "can I be charged for topping up by card", "I need to verify my funds.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "What other credit cards can I use?", "I tried verifying my ID, but it won't let me.", "Can I get a new card with new expiration date in China?", "How can I get a virtual card for a one-time transaction?", "Do you have to be in the UK to get a card?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "My card was confiscated by an ATM. How do I get my card back?", "I live in the US but want to get a card", "What should I do if I think that someone else may be using my card.", "Can I order another card?", "Do I have a choice for a Mastercard?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "How do I get my card out of the ATM?", "I am having difficulties to verify my identity.", "My card expires soon, will you send me one automatically?", "What is the top-up limit for my card?", "My identity verification didn't work", "I need to change my PIN. Can I do that at a cash machine?", "What is accepted in regards to cards and currencies?", "Is there any reason why my card didn't work when I tried to top up?", "are both visa and mastercard available to me?", "What currencies or cards do you support for topping up?", "I can't be sure, but I think that someone may be using my card.", "How can I get additional cards?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "How do I select a Mastercard instead of a Visa?", "I can't seem to use my card. Can you help?", "I need to make a purchase online, where is my virtual card?", "how much for a physical card?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "I received my new card, but I don't see it in the app anywhere. What do I do?", "What are the disposable cards restrictions?", "How do I make my virtual card work?", "What is this fee for card payment?", "Can you give me a virtual card?", "I got charged twice with a duplicate card. How do I resolve this?", "I think that someone may be using my card, but I'm not sure,.", "I would like to order a virtual card, where can I get one?", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "My card is not working.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How do I unblock my card using the app?", "How do I access the virtual card?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "I want to use a payment card to top up my account. How can I do this?", "What are age requirements for opening an account?", "When will the card arrive?", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "would a visa or mastercard be more suited to me?", "If US cards have a top up charge, what is it?", "I need a new card and I live in the United States.", "Do you issue cards for someone living in the US?", "What are the benefits of a disposable card?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "How can I obtain a disposable virtual card?", "How much can I top-up to my card at a time?", "I've received my card so now I need to know how to sync it to the app.", "do i need to wait for my card before i get pin", "What will happen after my card expires?", "Can I use app to unblock my card?", "do i need to wait to get my card before getting a pin", "I would like a virtual card- where can I purchase one?", "Where do I get a disposable virtual card?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Is it possible for me to track the card is was mailed to me?", "I have received my card, can you help me put it in the app?", "Is my account accessible even though my verification of my identity has not passed yet?", "How can I tell if someone else is using my card?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "what countries can i use my card in", "How long will it be to get this new card?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "I want to get Visa and Mastercard", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "Can I submit a check or cash payment?", "Help! I lost my card!", "is it ok if i use both visa and mastercard" ]
235
I need to do a card activation.
[ "Do I have to go somewhere to activate my card?", "Could you please activate my card", "How do I activate my new card", "I would like to activate my card.", "Would like to use my card and need to activate it first. Can you help me do this?", "I am unable to activate my card, it won't let me.", "I just received my card and I'd like to activate it.", "Tell me how to renew my new card?", "I need to activate my card.", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "How long does it take to activate my card?", "I received my new card, how is it activated?", "Can you tell me how I go about activating a new card?", "i cannot seem to activate card", "what are the steps to activate my card?", "Is my card activated?" ]
[ "Can the card was sen to me be tracked?", "Can I do more than 10 transactions with a disposable card?", "What businesses accept my card?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How can I locate the virtual card?", "Where do I find the virtual card?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My virtual card isn't working. What do I do?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "Please tell me how to get a physical card.", "I would like a disposable virtual card, could I get one?", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "how long and how much does it cost for new card", "Topping up my card is not working because I believe the top up is pending", "What's the expected wait time to recieve my new card?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Help me use American Express to add money to the account.", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "I need a new card since my old one is about to expire.", "How do I order a replacement for stolen card?", "Is my card broken? I can't get cash out of the ATM", "Would I have to pay anything if I need an additional card?", "What happens if the ATM doesn't give me back my card?", "How much longer is it going to take to get my new card?", "How do I transfer money using a credit card?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "Where do I find the top-up verification code?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Do I need to verify my identity each time I wish to use my account?", "Can you tell me why my credit card was declined while trying to top-up?", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "Why am I charged a fee when using my debit or credit card?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Please tell me how to verify my top up card.", "I attempted to top up using my card, but now the money just disappeared?", "I need more than one disposable card", "do i need to add money before i order a card", "Can I add funds to the card directly from my bank account?", "Is there a disposable virtual card I can order?", "Help me verify my identify?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "How long until my new card gets here?", "I'd like to get a Visa card, please.", "Can you tell me the ATMs I can use with my card?", "What are the requirements to verify my identity?", "I'd like to order another card", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Will I get a visa or Mastercard?", "Help! I've forgot my app passcode!", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "What is the maximum number of transactions I can do with a disposable card?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I can't figure out how to unblock my pin number. Can you help me?", "Can I have a Visa card?", "Can I use my card at an ATM?", "Why was my virtual card declined when attempting to setup automatic billing?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "How long will it be to get this new card?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Are there any fees if I use a European bank card for a top up?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "I use this card all the time so why did it get declined at the store today?", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "Can I add money to my card automatically during a trip?", "Someone might be using my card. What should I do?", "Where can I find a virtual card?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "Would it be possible for me to get a second card?", "Is there a way to obtain a virtual card?", "I need a new card before it expires.", "Could you assist me in finding my lost card?", "How do I report my card lost or stolen?", "what documentation do I need for the identity check?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "Where are the options to top up with a cheque on my account?", "My card was confiscated by an ATM. How do I get my card back?", "My disposable card seems not to be working am I doing something wrong?", "I'd like to have another card", "Can I change my pin at ATMs? If so, what ones?", "Can I use my American Express stored in Apple Pay to top up?", "Do I have to pick a creditcard brand?", "How many active cards can I have?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Am I able to get both a Visa and MasterCard from you?", "Do you only use Visa or do you have Mastercard too?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "What card types can I choose from?", "How can I top up my Google Pay?", "What is the best way to get my virtual card?", "I would like a Visa card.", "For the identity check, do I need any kind of documentation?", "I have another card from the U.S. Will you be able to accept that one?", "How to order a virtual card", "Which cards are accepted for topping up?", "I deactivated my card but would like to reactivate it.", "Tell me more about getting a virtual disposable card.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Will you charge for a physical card?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "What fees apply when using a card?", "How do I go about verifying my identity?", "How do I freeze my bank card, as there has been a strange withdrawal?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "On my disposable card, is there a transaction limit?", "I would like to use this cheque to top up. Can you tell me how to do that?", "How can I use American Express to add funds to my account?", "I got charged twice with a duplicate card. How do I resolve this?", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "Tell me how to replace my expired card." ]
56
I want to activate my card, how do I do it?
[ "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "What are the steps to activating a new card?", "Can I activate my card with the app?", "I need my card activated.", "Please assist me with activation.", "Do I need a photo ID to activate a my new card?", "What is the most efficient way to activate my new card?", "I was unable to activate my card.", "I am having trouble activating my card.", "What is the procedure for activating this card?", "What is the process to activate a card", "My card activation is failing.", "How can I activate my card so I can start using it?", "Can you help me activate my card", "How can i make my card active?", "what do i need to have with me to activate card" ]
[ "I would prefer a visa card", "Can I get a card even if I live outside the UK?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "How can I track my card's delivery?", "Why won't my card work anymore?", "I would like to use one of my cards for a family member. Is that allowed?", "I want to add funds to my account. What payment methods are accepted?", "How would you use a disposable card?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "Is it possible for a person who lives in the US to get a card?", "What kind of ATMs would this card be accepted at?", "How do I cancel my card? There are charges on my account that I didn't make.", "Could it be that I deactivated my card, its not working?", "Tell me how to top up my account using bank transfer.", "How do I report my card as lost or stolen?", "What businesses can I use this card with?", "Will you charge me for topping up with a European card?", "Can I add money to my card automatically during a trip?", "Can I use American Express?", "Is there any way i get a disposable virtual card as well?", "Why isn't my card working anymore?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "Is it possible to have a second card?", "If I want to top up, can I use Apple Pay?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I'm trying to activate the auto-top up function. Where is it?", "My payment for my card is not working", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "What do I need to do to cancel a transaction?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "If my card is trapped in the ATM, what do I do?", "My card arrived but I don't know how to get my PIN.", "What is the price for an additional card?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I think someone may be using my card.", "How do I reverse a transaction on my account?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "How do I update my address?", "Where can i find the virtual card?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I have one of your cards already, how do I link it?", "I want to transfer money with my credit card.", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "In which stores can I shop with this card?", "I would like to get additional physical cards at this time", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "top up with credit card", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "what steps do you take to check identity", "Am I able to get both a Visa and MasterCard from you?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Why is my card not working anymore?", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "My card has been stolen what do I do?", "I need to transfer funds into my account. How can I do this?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "How do I get a PIN?", "On my disposable card, is there a transaction limit?", "I am interested in giving a second card to my daughter, how can I make this happen?", "What options do I have in regards to payment?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Card has been received, how will it show up on the app?", "Can I change my pin at ATMs? If so, what ones?", "What is the process for transferring money into my account?", "My card payment didn't work, can you help?", "Do you only use Visa or do you have Mastercard too?", "My card doesn't work. I can't get cash out at an ATM", "How can I change my account details?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "How can I deposit money to my account?", "What should I do if I think that someone else may be using my card.", "What are the steps I follow to transfer money into my account?", "What ATMs use this card?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I seem to have lost my card.", "I'm not sure why my card didn't work", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "What do I do? My card is broken.", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "When do I get my PIN?", "how does a virtual card work", "What is the charge for paying with my card?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "how much for topping up by card?", "how do I top up my money automatically", "I make payments for my place abroad using this account and since i use it so frequently I was wondering why did the fees increase suddenly rather than decreasing? I would think customers like me should receive incentives for using your service", "Where do I go to fill out the identity form?", "Is it possible to order a virtual card?", "What should I do to verify my identity?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Why does my top up say still pending when I used my card to do it.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Where are cards available to order?", "How do I order a replacement for stolen card?", "If I want to can I set up a new PIN?", "What ATMs will accept this type of card?", "Can you tell me how long it takes for a new card to come?", "What cards to do you support to top up.", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "I would like an extra card.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "I need to top up cash, How do I do it?", "What is the limit to number of transactions I can do with a disposable card?", "Is my card valid everywhere?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Can I make sure my card is delivered on a specific day?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?" ]
235
I want to activate the card.
[ "Please assist me in activating the card.", "I would like my card activated.", "Tell me how to go about activating my new card?", "I need to do a card activation.", "Do I need a photo ID to activate a my new card?", "I want to activate my new card.", "My new card came in. How do I activate?", "how to activate card?", "What are the steps that I need to take to activate a new card?", "How can I activate my card so I can start using it?", "Please assist me with activation.", "how long should i wait ti activate my card", "What is the most efficient way to activate my new card?", "I have a new card and I need to activate it.", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "I just got my card and cannot get it to work." ]
[ "Please tell me if I'm going to be charged for sending out more cards?", "Can I make multiple online transactions with my virtual card?", "How much can I expect to pay to top up a US card?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Do I have to pick a creditcard brand?", "Is there a way I can have a mastercard?", "How do I initiated a bank transfer to top up?", "I need help finding the verification code for my top-up card.", "Can I use my card wherever I want?", "Is there an option to have a virtual card?", "Can I get cash with this card anywhere?", "Is my card denied anywhere?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Somehow I am missing my card. What should I do?", "I need help finding the verification code on the top up card.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I got charged twice with a duplicate card. How do I resolve this?", "Do you know which businesses will accept my card?", "I need help getting the virtual card to work.", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Disaster, I've totally forgotten my passcode, can you help me?", "How do I replace a stolen card?", "My card isn't working at all, I need assistance. It's really frustrating.", "What fee is included if I top up by card?", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "When my card expires do you send a new card?", "I forgot my pin and am blocked now. Can I reset it somewhere?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "I'm just wondering when my card will get here.", "How do I get Top Up to work in Apple Pay?", "Help! I fear that my card was stolen,", "I would like to get some extra cards?", "What should I do once my card expires?", "Any chance of getting the card outside the UK?", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "Why am I unable to withdraw my money through this card?", "How can I fund another account with my American Express?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "How much longer until I get my new card?", "I was the victim of someone stealing my wallet. My card is being used and it isn't me. What should I do?", "How can I order virtual cards?", "can I be charged for topping up by card", "My card is not working when I try to use it.", "Can I get a card although I'm not in the UK", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "Help. My card is broken.", "My card doesn't work when I use it.", "Can I use the card at any cash machine?", "Where can I get a second card?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "Which ATM's am i able to change my PIN?", "what do I need to do if the ATM kept my card?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I have enough money in my account, so why is my card being declined?", "where do I top up my google pay?", "How much for an actual card?", "What are the steps needed to top up with Apple Pay?", "Help me set up a new PIN?", "I would prefer a visa card", "When I add money to my international card do you charge a fee to do so?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Where is my new card? I have been waiting a week!", "I am in the EU. Can I get one of your cards?", "What are the top-up fees for my card?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "Am I limited on the amount of disposable cards I can possess?", "Please tell me how to get a card if I reside in the US.", "What are these disposable virtual cards all about?", "With one disposable card how many transactions can i do?", "Can I get a few more physical cards?", "Why is my disposable virtual card being denied?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Is there restrictions on where I can use my card?", "Does it matter which card I use", "If I order a card when does it arrive?", "I would like to track a card sent to me, how do I do that?", "How can I top up my Google Pay?", "how to get new card after atm eats it", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "Why won't the machine accept my card anymore?", "Am I able to change my PIN at certain cash machines?", "I'm in the EU. Can I get one of your cards?", "How do I enable contactless pay?", "How can I track my card's delivery?", "Can I change my card PIN?", "What do I do if my card is stolen?", "Is it possible to get a card when i'm not in the UK?", "How can get a Visa card?", "A Bank ATM did not give my card back. What do I do now?", "How can I fix a problem where my virtual card is rejected?", "Today I used my card at a restaurant and it was declined. Why?", "How do I find out why my card won't work?", "I want to cancel a transfer right away! Can you help?", "Can I get a spare card for someone else to use?", "Where can i find the virtual card?", "My card doesn't work.", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "Will I be able to use my card anywhere?", "Does it cost to add money to my card?", "Can I add money to my card automatically during a trip?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "I would like to use this cheque to top up. Can you tell me how to do that?", "can i get a card if i live in the US?", "Can I use a Visa or Mastercard?", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "I would like to order a virtual card.", "Can I use my card at any ATMs?", "How long will I have to wait for my new card?", "What businesses can I use this card with?", "What do I do if the ATM ate my card?", "I can't get my card to work.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "How long do you have to wait to see your virtual card your ordered?", "If i want to change my pin number can I directly from an ATM?", "I live in the US but want to get a card", "Do I have to pay for a physical card?", "Why am I charged a fee when using my debit or credit card?" ]
56
I am planning activating my card was it possible?
[ "I need my card to be activated right now.", "I received my new card, how is it activated?", "I have a new card and need to activate it", "can you assist me in activating my card?", "How can i make my card active?", "What are the steps to activating a new card?", "Who do I call to activate my new card?", "How do i activate my card", "What do I need to do in order to use my card I just got?", "How do I turn on my new card?", "i cant seem to activate card", "My new card needs activating.", "My new card has arrived, what's the activation procedure?", "Where can I activate my card?", "I have a new card and I want to activate it", "My card is not able to be activated how do I get it to work?" ]
[ "How will I receive my PIN?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "If I wanted to change my PIN, how would I do that?", "When can I expect my card to be delivered to the US?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Are there fees for using an international card to top up?", "What do I do if my virtual card won't work.", "Is getting my identity verified required before I can use my account?", "How do I transfer funds directly from my credit card?", "I have a disposable virtual card. Is there a limit to how many times I can use it?", "I received my card, how do I get it to show in the app?", "If my identy verifacation hasn't gone through can I use my account?", "There's a possibility that my card was compromised.", "Can I use my account although my identity verification has yet to pass?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Do i have to wait to get the pin or can i set up a pin", "When will I have access to my pin number?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "If I top up by transfer, am I going to be charged?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "How can you assist on verifying my identity?", "What can you tell me about the card PIN?", "Is there a reason my new card hasn't arrived?", "I've lost my card. What can I do about that?", "Where do I order a card?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Can i change my PIN at the ATM?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Is my card broken?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Am I able to top up with Apple Pay?", "Shouldn't my new card be here by now?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Is there an allowance on cards?", "What do I do after my card expires?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "May I change my PIN?", "Should i reinstall the payment app?", "If my funds are running low, will the app top up automatically?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "where do I request a disposable virtual card?", "My card is about to expire.", "Where would I order a virtual card?", "I'm wanting to get a Visa card today.", "Can I top-up automatically?", "do i have to talk to someone to close an account or can i in the app", "What happens if I use my account and my identity verification hasn't finished?", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "Where can I pay with my card?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "What do I do if my card is stolen?", "I would like a physical card", "What do I do if the bank machine won't accept my PIN attempts anymore?", "what is the fee for topping up by card?", "what's the process for getting a disposable virtual card?", "Who do I talk to about the ATM swallowing my card?", "How can I use my credit card to transfer money?", "Where do I find PIN for my card?", "To many charges on my card how do I go about fixing that?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "How do I request a disposable virtual card?", "Where are the ATMs that accept this card?", "How many cards can I have for one account?", "Although I am not located in the UK area, may i still receive a card?", "How do i finalize a card payment", "with what can I verify my identity?", "What do I do if the ATM took my card?", "What currencies and methods can i use to top up my account?", "Am I able to add money into my account using my American Express?", "Can I get a new card even though I am in China?", "I can't seem to be able to use my card", "I can't seem to be able to use my card", "Is there a list of ATMs that take this card?", "How can I link the new card?", "Is it possible to also get a disposable virtual card?", "Is it possible to top-up automatically?", "Please help me get a virtual card.", "How do I use American express to top up my account?", "can I top up an apple pay?", "Which merchants accept my card?", "If I make a transaction can I cancel it?", "Please tell me if I'm going to be charged for sending out more cards?", "What are the steps I need to take to cancel a transaction?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "Where can I find the verification code for the card top-up?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "How do I freeze my bank card, as there has been a strange withdrawal?", "What do I have to do to get the virtual card to work?", "how do i get the card linked", "My card is due to expire", "Will this card work all over the world?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "Will I be charged if I use European bank card for top up?", "do i need to wait to get my card before getting a pin", "What should I do if someone else used my card?", "How do I get my card out of the ATM?", "I want to use a European bank card for a top up. Must I pay?", "I'd like to make a SEPA transfer to my account, but will I be charged?", "In which stores can I shop with this card?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "The expiration date of my card is approaching .", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Do you guys accept Visa or Mastercard?", "Is a physical card also available", "How do I top up? Can I use my apple watch?", "I am overseas in China, can I get a replacement card?", "How do I get a card in the EU?", "Can I only top-up digitally? Or could I use cash?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "What steps do I take to verify my identity?", "Can i set up an auto top-up?", "What are my limits on disposable cards?", "Any fee for topping up?", "How do I receive my physical card", "Is my card payment reverted?", "What is the pending payment on my card about?", "Why isn't my card working?" ]
637
The activation process for my card isn't working.
[ "How can I activate the new card i got?", "I tried activating my card and it doesn't work how do I solve this problem?", "What would II do if I wanted to activate my new card", "How do I activate my new card", "What am I going to need in order to activate my card?", "I can't activate my card?", "How can my new card be renewed?", "How long does it take to activate the card, as it does not look like its working?", "My new card has arrived, what's the activation procedure?", "Hi, would you please activate my card?", "I just got my card and want to use it, how do I activate my card?", "My new card is here, what's the process for activating it?", "i cant seem to activate card", "I just got this card & I don't know how to activate it.", "What do I need to do to activate my card?", "Would you be so kind as to activate my card? Thanks" ]
[ "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "Status of the card I ordered.", "I tried to top up my account and it didn't work", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Where can I get my card at?", "Why is it taking so long to update my balance transfer?", "My card is going to expire, what do I do?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "My card needs to be topped up.", "Where can my card be used?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "What's the process to receive a second card?", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "Will you please help me get my card back?", "I'm trying to activate the auto-top up function. Where is it?", "My card has an issue, the payment has been deferred.", "I placed my order a week ago. Is it ok that my card isn't here yet?", "Are there steps I need to take before my card expires?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Can I put my old card back in the app?", "My card is about to expire. How do I order another?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "How do I cancel my card? There are charges on my account that I didn't make.", "In the app, where do I find my card PIN?", "When will I get my card?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I think my transfer failed. What do I do now?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "i entered my pin in wrong and got it frozen. how many tries do i have", "How do I track my card?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "Why hasn't my son received the transfer I sent to him earlier?", "The atm won't give my card back!", "What do I need to do to get a card?", "I tired to deposit some cash into my account but it's not there", "Why hasn't my transfer gone through yet?", "How do I add an existing card to the app?", "I still don't have my card after 2 weeks. What should I do?", "I had a duplicate card and got charged twice. How do I resolve this?", "And do you have virtual cards instead of physical ones?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Where will I get my card?", "Why is top up not working for my apple pay app", "Why has my payment not transferred?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Help me order a new card that's going to be expired soon.", "Why is there a direct debit payment on my app that is not from me?", "I cannot get my card out of the ATM.", "I can't verify my ID. Why?", "Why can't I find my PIN?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Hello, what is a virtual card and how do I get one?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "How do I replace my card before it expires?", "I just got a card, how can I add it to the app?", "What is the cost and time frame of getting a new card?", "Disaster, I've totally forgotten my passcode, can you help me?", "Tell me how to replace my expired card.", "Why haven't I been given a virtual card yet?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me?", "How can I get another card?", "How does a US resident go about acquiring a new card?", "Top up not available in my wallet.", "Help, the ATM didn't give me all the money I requested", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "The card I've got seems to be broken.", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "i cannot find my card PIN", "Which part of the app do I order virtual cards from?", "I tried to make a transfer but it failed. will you tell me why?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "Why hasn't my ID been verified?", "My transfer appeared not to work.", "How do I get my card out of the ATM?", "When will I receive my card?", "Why isn't my balance updating after depositing cheques and cash.", "Why was my card declined?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "Where is my card PIN?", "Can you help me retrieve my card?", "how do the cards work?", "How do I get another card", "Declined, transfer not completed.", "If I am in China, can I still order a new card and if so, how?", "I got charged twice with a duplicate card. How do I resolve this?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I use this card all the time so why did it get declined at the store today?", "Why was I unable to complete my transfer?", "I would like to re-activate my card, it was previously reported lost but I found it this morning.", "Is there a reason why my account isn't updating because I used a check to balance my account?", "My card hasn't arrived yet.", "Can I still use my account, even though the identity verification has not passed yet?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "I'm still waiting for my card that was issued a week ago. What should I do?", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "How to order my card?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "How do I go about ordering a new bank card?", "I got a new card and can't find where to link it.", "What do I need to do to correct this failed transfer?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "Why am I not able to get cash from the ATM?", "I was removing a dollar amount from my account and now don't have access to my card.", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do." ]
255
Could you please tell me how to activate my new card?
[ "I am unable to activate my card, it won't let me.", "Hi, would you please activate my card?", "I tried activating my bill of fare and it didn't workplace", "Tell me what I need to do to activate my card.", "I just got a new card, and I want to know how to activate.", "How do I activate my new card I just got?", "I want to activate the card.", "I need to activate my card.", "What needs to be done to activate and use a card?", "How can I activate my card so I can start using it?", "How do I activate my new card", "What are the steps that I need to take to activate a new card?", "How can I activate my card>", "My card is not able to be activated how do I get it to work?", "What is the process to activate a card", "How can I switch on my new card?" ]
[ "Can you make sure I get a MasterCard and not a Visa?", "In which stores can I shop with this card?", "How can I get my card out of the damn ATM?", "I want to get a virtual card!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "How do I change the PIN?", "Where is my new card? I have been waiting a week!", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "I need to use a European card for a top up, what will the charge be?", "Is it possible to use my credit card to transfer money?", "Where is this card accepted?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "What are the steps I follow to transfer money into my account?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Could I get tracking on the card?", "Is there a fee for extra cards?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "need to know places i can withdraw money", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "With my credit card i would like to transfer money.", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "How long until my card is delivered?", "What can I do to verify my identity?", "Can I use my account now, even though my identity verification has not gone through yet?", "What is the process for transferring money into my account?", "How do I edit my personal details?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Can I tell what business will take this card?", "I wanted to know why i got an additional fee when i use my card.", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "How can I change my old pin to a new one?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "I need to get a card, but I live in the US.", "Set a new PIN please.", "What kind of ATMs would this card be accepted at?", "How to exchange my currency", "Card has been received, how will it show up on the app?", "Where are cards available to order?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "What do I need to do to transfer money into my account?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Help! I can't find my card.", "Are there any charges for topping up a US-issued card?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "do i have to wait for a physical card before i get my pin", "What is the extra fee that was added when I used the card?", "I need to top up, but I have to use an international card. Is there a cost for that?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I need to change my account details", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "My card is expiring soon.", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "My daughter would like a card from my account? Can I do this?", "My card was rejected at the store for some reason, can you look into this for me?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Visa and MasterCard, can I get them both?", "From where can I withdraw?", "When getting my ID checked, what are the steps involved?", "Is it possible to order a virtual card?", "I want to change my pin number from an ATM. Is this possible?", "found card, how to put it back in app", "Help my verify my id.", "What are your policies for card transfers?", "Can you tell me why my card keeps getting declined every time I try to use it?", "are both visa and mastercard available to me?", "Where are the locations of ATMs that accept this card?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Why was my new card declined?", "Where is the card PIN located?", "Can I put my found card back into the app on my phone?", "Can I top up using an international card", "Is there any reason why my card didn't work when I tried to top up?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Are there directions to get a new passcode if I forgot mine?", "I would like to get some extra cards?", "I need a new login code", "Where can I use a disposable card?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I would like to know how to transfer money into my account.", "Could you please tell me why my card payment didn't work?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "Explain how to verify my identity?", "Is it possible to purchase more physical cards with my account?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "What's the reason my new card hasn't come?", "When will my virtual card arrive?", "I have one of your cards already, how do I link it?", "Do you have charges now when you pay with a card?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "You sent me a card and now I want to link it.", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "Please help me. My disposable virtual card won't work right.", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Can I get a Visa instead of a MasterCard?", "I would like a temporary virtual card", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "What is the reason for my card payment to be reverted?", "Can my card be used everywhere?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "My card wont work at an ATM", "Why did I get a different card then requested?", "To many charges on my card how do I go about fixing that?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Why have I not gotten my new card?", "Tell me what ATMs allow me to change my PIN.", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "I used my card to top up but it's saying it is still pending. What does this mean?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "Can you show me how to verify the top-up card?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "Can you tell me which cards and currencies are supported?", "Is ordering a new card from China available?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Is it possible to get a Visa and Mastercard from you?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference." ]
506
I need to actuate my card.
[ "Can I activate my card?", "I am unable to activate my card, it won't let me.", "How do I activate my card that just arrived?", "What do I do to activate my new card?", "Would it be possible to activate my card?", "I am planning activating my card was it possible?", "My card activation attempt failed.", "I need help activating my new card.", "What do I need to do in order to use my card I just got?", "I need assistance with activating my new card.", "I want to use my card. How do I activate it?", "I need my card to be activated right now.", "What is the proper way to activate a card?", "I tired but an unable to activate my card.", "What do I need to do to activate my card?", "I want to start using my card." ]
[ "What do you do to transfer money to my account?", "How can I get my card back out?", "How do I get to the virtual cards?", "My card does not work", "I want a backup second card. Is this possible?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "What are the various currencies and cards that you offer support for?", "what is my card PIN", "Where is the tracking number for the card you sent me?", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "Can I get cash with this card anywhere?", "If I have more than one disposable card, can I make five payments on each of them?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "I'm trying to activate the auto-top up function. Where is it?", "What is the first step I need to make for being able to access my account?", "I need my card delivered as soon as possible.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "How do I get my card back after the ATM swallowed it.", "I have a Visa and Mastercard, can I use these?", "How long should I wait for the card to arrive?", "can you tell me what cards and currencies you take?", "In which countries can I get a card?", "In what way can I change my PIN and where do I need to be?", "Where can I order a card when I am in China?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "May I get a disposable virtual card as well?", "My card doesn't work.", "How do I use contactless payments?", "Where in the app do I go to verify my identity?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Where is the card PIN located?", "Help! I made a transfer in error and need to cancel it before it's complete!", "Today I used my card at a restaurant and it was declined. Why?", "What is the charge for paying with my card?", "Can I electronically transfer funds into my account from my American Express?", "Will I get Visa or MasterCard?", "My card is not working.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "What is the Top up rate charge for using a card in the US?", "I'm in China and need a new card. Please help.", "how long should I expect to wait for my card to arrive?", "My card hasn't arrived yet. What do I do?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Can you tell me why my credit card was declined while trying to top-up?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "My card got trapped inside an ATM, what should I do?", "how much for a physical card?", "I am waiting for my card to arrive.", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "What do I do if my virtual card won't work.", "What will I be charged for a physical card?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "What is the expected delivery date for my card?", "Please tell me how to get a card if I reside in the US.", "Do cash machines let me change my pin?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "help me with my transfer", "I can't be sure, but I think that someone may be using my card.", "what I need to verify my account", "I can't get my card out of the ATM", "I got a new card, how do I link it?", "How do I use the disposable cards?", "Where can I find a virtual card?", "Can cards be delivered? Where?", "What can I do about a direct debit transaction on my card that I didn't make?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "how do the cards work?", "When will my new card arrive?", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "How long does it take to receive my card?", "How do I use bank transfer to top up my account?", "How do I report fraud on my card?", "Will you charge for a physical card?", "How can my boss pay me directly to the card?", "Where do I find the virtual card?", "What is the verification process for a top up card?", "How can I use American Express to add funds to my account?", "Can you show me where to link the new card?", "What is the cost and time frame of getting a new card?", "Can I use my card at any ATMs?", "How do I use disposable cards?", "Can I get a card despite the fact I'm not in the UK?", "Tell me how many transactions I can do with a disposable card.", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "Is it possible for me to give my daughter a second card for this account?", "If i want to change my pin number can I directly from an ATM?", "Help! In the app there is a direct debit that I don't remember.", "I think that someone may be using my card, but I'm not sure,.", "My card was stolen. What do I need to do?", "Are physical card available?", "How will I receive my PIN?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "How can I fund another account with my American Express?", "My card doesn't work when I use it.", "When will I get my new card?", "No Visa please. I want to continue with Mastercard.", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "Can you give me info about what to do when my card expires?", "What can I do to track the card you sent me?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Please help me get a new card, I reside in the United States.", "daughter needs card, how do i add her", "I want to use bank transfer for topping up my account. How is it handled?", "What cards do you offer?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "When I add money to my international card do you charge a fee to do so?", "How do I track the card you sent to me?", "Please explain to me the circumstances in which my card payment would be reverted?", "How long will I have to wait for my new card?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I can't get the card itself to work.", "Do you have a list of businesses that accept this card?", "Why won't my card work." ]
56
I need info on activating my card?
[ "Tell me what I need to do to activate my card.", "How can I activate my new card?", "Can you tell me how I go about activating a new card?", "What steps do I have to take to activate my card?", "What is the process to activate a card", "Can I have my card activated?", "My new card just arrived, how can I activate it?", "How can my new card be activated?", "The activation process for my card isn't working.", "How do I activate a card?", "I need help with activating my card", "How do I get my card active?", "Is there a way my new card can be renewed?", "I'm not able to activate my card how do I fix this problem?", "What do I need to do in order to use my card I just got?", "Is my new card activated?" ]
[ "Do you charge for physical cards", "Can I get a card even though I live in the US", "do I need anything for the identity check?", "I would like to order a disposable virtual card. How can I do this?", "Does my PIN come with my card?", "I want to see what this fee is on my card payment.", "Is getting my identity verified required before I can use my account?", "Tell me what ATMs allow me to change my PIN.", "Can you tell me why my card payment was cancelled?", "In which stores can I shop with this card?", "Help me to set up contactless payments.", "I need help verifying my identity.", "I placed my order a week ago. Is it ok that my card isn't here yet?", "are both visa and mastercard available to me?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "What is the maximum transactions I can use on a disposable card?", "I need help getting the virtual card to work.", "Am I supposed to verify my identity?", "What happens if I use my account and my identity verification hasn't finished?", "Where is the card I ordered 2 weeks ago?", "What do I do if I already had a card with you guys?", "What are the steps for the identity checks?", "I think someone may be using my card.", "What do I do to get a disposable virtual card?", "I anticipate getting a Visa card", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "When will my virtual card arrive?", "my card was not in the mail again can you advise?", "Tell me where I can find the auto top up feature and a little bit about it please.", "My card expires next week. How do I get a new one?", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "What kind of documents do I need for the identity check?", "How do I get refills to my card when I'm traveling?", "Do you accept Visa or Mastercard?", "Can you give me a virtual card?", "Help! I can't find my card.", "Do cash machines let me change my pin?", "Will I be able to use my card anywhere?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "What's going on with my card? I've tried multiple times and it never goes through.", "How do I use contactless payments?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Is verifying my identify important?", "Where can i find the virtual card?", "Do you know why my card payment was reverted?", "I had a problem with my card payment, can you help?", "Why is my card payment pending?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "What has to be done to verify my identity?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Is my card broken?", "How can I link the new card?", "Please explain how I use the disposable cards?", "My card expires soon, will you send me one automatically?", "I need a new card since my old one is about to expire.", "My card isn't letting me purchase something and I wanted to know why.", "How much is the charge to top up via credit card?", "How do I use American express to top up my account?", "What do I do if my virtual card won't work.", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "Where can I get a second card?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What do I need to bring for identification?", "What do I need to do to cancel a transaction?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "How do I report a stolen card?", "Will there be a fee to receive a physical card?", "Send me my card now! ASAP", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Can you tell me more info about virtual disposable cards?", "When do I receive my PIN", "When can I order a disposable virtual card?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Where can I pay with my card?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Send me a physical card", "Do you charge a fee for topping up a card?", "Tell me more about getting a virtual disposable card.", "Tell me how many transactions I can do with a disposable card.", "What kind of cards are supported? What currency?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "I need to transfer some money, can I use my credit card?", "What documents do I need to validate my identity?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Where is the transfer to my account?", "Where do I pay with my debit or credit card?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Can I use my virtual card to complete transactions for memberships?", "Is it possible to top up by card?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "I would like to create a disposable virtual card. How do I go about doing that?", "Does the package with my card have tracking?", "Could you please tell me why my card payment didn't work?", "My card doesn't work when I use it.", "May I use my account now, even though the identity verification has not gone through yet?", "Will it cost me to get a second card?", "How can I use my credit card to transfer money?", "Where can I locate my PIN at?", "How long does it take for a card to arrive?", "I am unable to use my card for some reason.", "Where are the ATMs that accept this card?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Where can I update my pin number?", "Do you know why my card payment did not work?", "Can I add a card back to the app?", "how to track the card you sent", "Account topping up bank transfers to my account assistance please?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I'm trying to verify my identity but can't figure out how, what do I do?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Can i make transactions before identity verification?", "At what cash machines can I change my PIN?", "Where is the virtual card located?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?" ]
235
I would like my card activated.
[ "I just got my card and want to use it, how do I activate my card?", "What are the steps in order to activate my new card?", "I just got a new card how do I get it to start working?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "What is the process of card activation?", "Can someone assist me with activating my card?", "What identification is required to activate my card?", "I'm not able to activate my card how do I fix this problem?", "Help my activate my card.", "Can I get some help to get me card activated?", "My new card came in. How do I activate?", "Who do I call to activate my new card?", "I was unable to activate my card.", "How can I activate my card>", "I have my card now how do I activate it?", "I need to activate my card, how is that done?" ]
[ "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "If I live outside of the UK am I still eligible for a card?", "How do I track the card you sent me?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Can I choose what card I can use", "Can I link an existing card?", "Can I use my card at an ATM?", "Can I freeze my card right now?", "How can I get additional cards?", "Where can I find the verification code on a top-up card?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "am suspicious of my card's security", "Hurry and refund me, I am waiting", "How do I know if i need a disposable card?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "How do I check my security settings to allow contactless pay?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "what's the process for getting a disposable virtual card?", "can i get a card if I live in the usa?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Verifying top-up cards necessary?", "My card is stuck inside the ATM, what am I supposed to do?", "What steps can I take if someone else is using my card?", "How can I top up my card with another card?", "How much does it cost in fees to use your card?", "Topping up my card is not working because I believe the top up is pending", "How do I find my card PIN?", "Is it possible to get another card?", "What's the reason my new card hasn't come?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "If I need more cards, are there any fees?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I ordered a card a week ago, and it's still not here. What do I do?", "What do I do if I think my card was improperly used?", "How much can I expect to pay to top up a US card?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "How can I go about getting a disposable virtual card?", "Can I choose between Visa or MasterCard?", "Make me understand why I am charged an extra fee when I use the ATM.", "Will the card be a Mastercard or a Visa?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Help! I made a transfer in error and need to cancel it before it's complete!", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "Can I have a card even if I am not living in the UK?", "Why is there a direct debit fee in the App when I didn't do it?", "How can I know where my card will be accepted?", "Where in the app do I go to verify my identity?", "I need a new card, my old card is expiring.", "Can I get a new card with new expiration date in China?", "My card doesn't seem to work.", "Which credit card top-ups do you accept?", "Do I have to pay for a physical card?", "Can anyone else top-up for me?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "The terminal I paid at wouldn't take my card. Is something wrong?", "If I can't choose my card type will I be able to use it everywhere?", "What should I do since my card is trapped in the ATM?", "How do i authenticate a top-up card?", "Am I able to change my PIN at certain cash machines?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "How do I report my card lost or stolen?", "On the card that is coming, what's the tracking info?", "Will I get Visa or MasterCard?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "What is my card's PIN?", "I am not sure but someone else might be using my card", "If I order a card when does it arrive?", "why don't you accept american express for adding money to my account", "Can I get a card even though I live in the US", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Can you tell me what cards and currencies you support?", "Is it possible to top up by card?", "I need to make a purchase online, where is my virtual card?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "Will I get a visa or Mastercard?", "What happens if my card is stuck in the ATM?", "I'd like more info on getting a virtual card.", "I have a new card. How do i top it up?", "What do I do if my card is stolen?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "Any chance of getting the card outside the UK?", "What is the top-up limit for my card?", "I attempted to top up using my card, but now the money just disappeared?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "Can I get both a Visa and a Mastercard from you?", "What do I do if my card gets broken?", "No transactions are being accepted, what's wrong with my card?", "What ATMs will accept this type of card?", "Do you accept Visa or Mastercard?", "Card delivery services? Where?", "Help! In the app there is a direct debit that I don't remember.", "Can you show me where to link the new card?", "Is my card broken?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "When did you send me my new card?", "If I want to send out more cards, do you charge extra for that?", "Do I get Visa or Mastercard?", "How can I get a Visa and Mastercard?", "What do I do to get a disposable virtual card?", "What is the first step that I should take after my card has been stolen?", "I can't find my card! What should I do?", "May I get a disposable virtual card as well?", "I need to renew a card that's about to expire", "Is there a way I can have a mastercard?", "I lost my card, what do I do now?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Can I used my card even if my phone has been stolen?", "How do I check security settings on my card?", "want a new card what are the fees", "do i have to wait for a physical card before i get my pin", "What happens if my card expires?", "Can I have my card delivered on a specific day?" ]
56
How can I make my card ready to use?
[ "Can someone assist me with activating my card?", "How do I activate a card?", "How can my new card be activated?", "i cannot seem to activate card", "I need more assistance with how to activate my card.", "When are you going to activate my card?", "I need info on activating my card?", "I want to activate my card, how do I do it?", "Help me activate my new card.", "I would like to have assistance with activating my card.", "What is the most efficient way to activate my new card?", "I need assistance with activating my new card.", "I have a new card. How do I activate it?", "My card activation is failing.", "I need help activating my new card.", "How do I activate my card that just arrived?" ]
[ "Do you only use Visa or do you have Mastercard too?", "Can I order extra cards?", "On the card that is coming, what's the tracking info?", "I just moved to the US how do I get a card?", "Can the card was sen to me be tracked?", "What are the limits to using disposable virtual cards?", "What is the Top up rate charge for using a card in the US?", "If I need an additional card, is there a fee for that?", "What steps do I take to verify my identity?", "What age do I have to be?", "Is there a list of ATMs that take this card?", "How do I track the card you sent me?", "I would like to track a card sent to me, how do I do that?", "What are the currencies and cards that are supported with my account?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Am I able to modify my account details?", "if im not using my account should i close it or just let it sit", "what is this charge on my card?", "How do I get Top Up to work in Apple Pay?", "Can I get a physical card for free, or is there a charge?", "How can I transfer money into my account?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Now that I live in the US how can I get a card?", "If I get another card, what kind of fees am I looking at?", "What do i need to verify my id?", "Where can I change my PIN?", "Why would I need a disposable card?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Why has my card payment not yet been applied to my account?", "Where do I top up?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "What all is needed to verify the top-up card?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "I want to change my PIN - do I need to be in a bank?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "What cards and currencies will suffice?", "How to I transfer my funds into my account?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "I need a new card, my current card is nearly expired.", "how do I speed up identity verification?", "what cards and currencies are accepted?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Tell me what ATMs take this card.", "Can you assist me in acquiring a virtual card?", "How can I get my card out of the damn ATM?", "Am I allowed to carry an additional card?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Is there a way to track the new card you sent me?", "What do I use to verify my identity?", "The disposable cards - what are they for?", "My new pin needs to be set.", "Why won't my card show up on the app?", "Why can't I use a disposable card?", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Is there an option to have a virtual card?", "I can't seem to get my virtual card to work.", "Think someone has took money out with my card. What shall I do?", "daughter needs card, how do i add her", "How long does a card delivery take?", "Am I allowed to give my daughter one of my cards to use?", "how can i add money from my amex card", "What is the fee for topping up a US card?", "I need to top up, but I have to use an international card. Is there a cost for that?", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "Where do I need to go to change my PIN?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "How can I withdraw money?", "In which stores can I shop with this card?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "Do I get a choice between Visa and Mastercard?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "What is the limit to disposable cards you can have?", "What is the virtual card and how can i get one?", "How do I go forth on transferring money into my account?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "Can I add money to my card automatically during a trip?", "I would like to reactivate a card and wondered if that could be done?", "Can you show me how to verify the top-up card?", "how can i track card you sent", "Is there a transaction limit on a disposable card?", "Can you please reactivate my card?", "I can't be sure, but I think that someone may be using my card.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "I would like to know if you use Visa or Mastercard.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "What will happen if I want to add money using an international card? Will I run into any fees?", "Can you tell me if there are limits to disposable virtual cards?", "How can many disposable cards can I have per day?", "Am I able to order a new card and have it sent to me in China?", "How many transactions can I do with one disposable card?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "My card wants to be topped what do you guys support?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Need help with a stolen card.", "I'm not sure how disposable virtual cards work. Please help.", "Will I be able to get a disposable virtual card as well?", "My card no longer works.", "Can I keep using my card after it expires?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "how to track the card you sent", "What should I do if I want to get another card for someone in my family?", "Is it possible to have more than one disposable card?", "How do I top up? Can I use my apple watch?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "do i need a pin", "Where can I sign up for a virtual card?", "My card is stuck inside the ATM, what am I supposed to do?", "Which one are you? Visa or Mastercard?", "How many times can I use the disposable virtual card I have?" ]
349
Can I use my new card?
[ "I would like to activate my card to use now, can you help me?", "What is the activation process on my new card?", "My card activation attempt failed.", "What is the process for activating my card and using it?", "It won't let me activate my card.", "will you be able to activate my card", "Could you please tell me how to activate my new card?", "Would it be possible to activate my card?", "Where can I activate my card?", "I just got a new card how do I get it to start working?", "I want to start using my card.", "How long does it take to activate the card, as it does not look like its working?", "I need assistance with activating my new card.", "My new card just arrived, how can I activate it?", "How do I activate a card?", "Please, activate my card" ]
[ "Why have i been charged a fee for using my card?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Where can I get a disposable virtual card?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What's the reason my new card hasn't come?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Are virtual cards available to get?", "If I top up using a European card is there a charge?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "Card has been received, how will it show up on the app?", "Where is my virtual card located?", "I am looking to get a Visa credit card, what must I do to achieve this?", "Is it possible to also get a disposable virtual card?", "How can I obtain a disposable virtual card?", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Is there an allowance on cards?", "I have one other credit card from the US. Do you take it?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Is there a way I can check on the card on route to me?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "What are the fees of using an international card to add money?", "I froze my account, but how do I order a replacement card?", "What are these disposable cards meant for?", "When will the card arrive?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "Help me set up a new PIN?", "How can I fund another account with my American Express?", "My virtual card isn't working. What do I do?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "how do i get the card linked", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "I would like a virtual card- where can I purchase one?", "I can't find my card! Can you help?", "My card is lost! What can I do?", "Can I get a card despite the fact I'm not in the UK?", "Where is the virtual card?", "I'd like to have another card", "What are the benefits of a disposable card?", "If I don't live in the UK, can I still get a card?", "Give me my card, I need it now!", "Why has my card been charged an extra pound?", "Do all ATMs accept this card?", "My PIN can't access my card, can you help?.", "can i get a virtual card online", "how much for a physical card?", "What do I do if the ATM ate my card?", "Someone might be using my card that is not me.", "I would like to reactivate a card and wondered if that could be done?", "Is there a way yo change my PIN?", "Can my daughter also have a card issued in her name, but linked to my account?", "Am I able to change my PIN at any cash machines?", "What are the steps I should take to recover my swallowed card?", "How can I use my American Express to add money into my account?", "Is there a fee for sending additional cards?", "How many physical cards am I allowed to have?", "Can you provide information for freezing my card immediately?", "help me obtain a virtual card", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "How many disposable cards per day am I allowed to have?", "I tried using my card, but it doesn't work.", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Can I use my American Express to add money to my account?", "I cannot seem to use my card.", "When should I expect my card to arrive?", "Can I use a credit card from the US to top up?", "Can you tell me where I can order a disposable virtual card?", "When is a payment I made with my card going to clear>", "why have i not got my new card?", "My card is lost! What do I do now?", "I think my card is lost. What do I do?", "Can I top up for free using a European card?", "would a visa or mastercard be more suited to me?", "How do I top-up my card with a cheque?", "I might be paranoid, but someone may be using my card.", "What is the fee charged with this card payment?", "Can I have a card even if I am not living in the UK?", "Where can I order a card?", "When will my card be delivered?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "i live in the US can i still get a card?", "If I need more than cards will I have to pay a fee to receive them?", "When I add money to my international card do you charge a fee to do so?", "Who do I talk to about the ATM swallowing my card?", "I want to add money to my international card, so are there any fees charged to do this?", "Am I allowed to use different currencies?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I would like a disposable virtual card, could I get one?", "Why can't I use my American Express with Apple Pay to top up my account?", "I live in the EU - can I get a card?", "Are there any limits to using disposable virtual cards?", "How can I set a new pin.", "Why was I charged extra using my card?", "My card needs to be topped up.", "I want to give a second card for this account to my daughter, would this be possible?", "How can I get my card out of the damn ATM?", "If I live outside of the UK am I still eligible for a card?", "Something's wrong my card won't work.", "How can disposable cards be used?", "Why won't the machine accept my card anymore?", "In what ATM can I change my pin?", "How do I use contactless payments?", "What do you use disposable cards on?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Please help me! My physical card isn't working right.", "Can you help me with my card, I think it's broke.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "What fees do you charge for the standard card?", "How was I charged extra when I used my card to pay?", "How do I get a card in the EU?", "Where can I get a new passcode?", "Can this card be used at all ATMs?", "Could I get a MasterCard and Visa from you?", "I lost my card. Can you help me?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?" ]
349
What steps do I have to go through in order to activate my new card?
[ "I received my new card, how is it activated?", "I just got my card and want to use it, how do I activate my card?", "How can i make my card active?", "What is the procedure for activating this card?", "I tried activating my bill of fare and it didn't workplace", "What are the steps to activating a new card?", "Would like to use my card and need to activate it first. Can you help me do this?", "WHAT CAN I DO AFTER THE CARD MISSING", "What is the process for activating a new card.", "When are you going to activate my card?", "Is my card activated?", "Why can't I activate my card?", "How do I activate a card?", "Where do I go to activate my card?", "I need to do a card activation.", "I need assistance activating my card?" ]
[ "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "What businesses accept this card?", "What businesses accept this card?", "So what about the card PIN?", "I'm not sure why my card didn't work", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Can I get the Mastercard?", "Which ATMs take the card?", "Can I order a new card to China?", "Is there any way to see my card in the app?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "Can I be given a new passcode?", "what is the age limit for opening a new account", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "What age do you have to be to open an account?", "Visa and MasterCard, can I get them both?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "What fees do you charge for the standard card?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "can i get a description of how to use a disposable virtual card", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Do you only use Visa or do you have Mastercard too?", "Are there any charges for using a bank card to top up", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Where can I order a virtual card?", "how much to get my card in 2 days?", "found card, how to put it back in app", "Please tell me how to verify my top up card.", "What fees are there for adding money using an international card", "How do I deposit cash into my account?", "When traveling, can I auto top-up my card at certain times?", "Can I change my information?", "What are my payment options?", "Where is the card PIN located?", "Can you tell me how to change my PIN?", "How do I get a disposable virtual card as well?", "Can I submit a check or cash payment?", "I have a top up card. Where is the verification code?", "What US credit cards do you accept?", "I need more than one disposable card", "How can you assist me on topping up on bank transfers to my account?", "Where can I get a new passcode?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "May I have another card?", "Where can I go to find out how to verify my identity?", "What can I use to verify my identity?", "where do i go to transfer money from one account to this one", "How much are the fees for adding funds using an international card?", "What is the need to verify my identity?", "My physical card is not working", "Tell me what ATMs allow me to change my PIN.", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "I need to change details about my personal account.", "How will I know my pin number?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Which one are you? Visa or Mastercard?", "How do I go about changing my address?", "Can I top up my card with other cards?", "Is it possible to top up with cash? If so how do I do it?", "Account topping up bank transfers to my account assistance please?", "What do I need to do to get a refund?", "How to edit personal details?", "Tell me about the card PIN?", "My card isn't working anymore.", "What retailers accept my card?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Do you give out Visa or Mastercards?", "Do you charge a fee for topping up a card?", "What documents are required for proof of identity?", "Where are cards available to order?", "What are age requirements for opening an account?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "How do I edit my personal details?", "How might I change my PIN?", "Where do I find the virtual card?", "Can you get me my card fast?", "Where would I order a virtual card?", "When will the card arrive?", "Can you tell me where to go to get a disposable virtual card?", "I really want a physical card. How do I get one?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "What is the daily limit on my card?", "If I have a physical card can I link it?", "How can I get my card out of the ATM?", "What's the process for exchanges?", "Change of location, need to change details", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "How do I know which payments I make will have additional fees? Where can I find this information online?", "Is there a fee when you pay with your card?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "Who do I make a check out to if I want to top off my account?", "Tell me what ATMs take this card.", "Is my card usable anywhere?", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "Can I get a card? I live in the US.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Which atms allow me to change my pin?", "In regards to the PIN of the card?", "Can I pick a new PIN?", "can I have a non virtual card?", "how do i set up my apple pay watch to connect to my account", "Are there topping up fees if I have to transfer?", "What ATMs use this card?", "Will I be charged a fee for topping up using a European card?", "Help, I don't know what the PIN is to my card?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "What major card payments are accepted?", "What credit cards do you carry", "Where can I find out how to transfer money into my account.", "Is there a charge for topping up by card?", "Is it possible to get a Visa and Mastercard from you?", "Can you tell me what i need for the identity check?", "Do you guys accept mastercard or visa?", "Do I have a choice for a Mastercard?", "Can you assist me in acquiring a virtual card?" ]
235
I have a new card. How do I activate it?
[ "Can you help me activate my card", "I have a new card and need to activate it", "What are the steps in order to activate my new card?", "What is the process for activating a new card.", "I just got my new card. How can I activate it?", "I want to use my card, how would I activate it?", "what are the steps to activate my card?", "How do I activate my new card", "Is my card ready for use or does it need activated and if so how?", "Who do I call to activate my new card?", "How do I activate my card to start using it?", "The activation process did not work, please help?", "When are you going to activate my card?", "My new card needs activating.", "My new card came in. How do I activate?", "Tell me what I need to do to activate my card." ]
[ "How can I use my American Express to add money into my account?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What cards to do you support to top up.", "My card is due to expire", "Are there a certain amount of transactions i can do with one disposable card?", "Will you charge me if I top up by card?", "Can I top-up my card using a bank transfer.", "Can I purchase extra non-virtual cards?", "What should I do if my card is stolen?", "What should I do if I think someone is using my card without my permission?", "Will filling stations accept my card?", "What can I expect at card expiration?", "Is it possible to give a second card from my account to my daughter?", "Where do I verify my identity?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "How do I initiated a bank transfer to top up?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I want a real card", "The card that I have isn't working. This is the physical card.", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "Can you tell me where I can order a disposable virtual card?", "I can't seem to get my virtual card to work.", "How do I add cash to my account?", "Can I get cash with this card anywhere?", "Can I get a card outside the UK?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "How do I get my PIN unlocked?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "How can I obtain a disposable virtual card?", "How do I enable contactless pay?", "Can I verify my top-up card?", "How can I check on the delivery status of my card?", "Who do I talk to about the ATM swallowing my card?", "Does it matter if I use Visa or Mastercard?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "What is the charge for topping up a card?", "Is a tracking number available for the card that was just sent?", "Is there a way I can get my ATM card back from the machine?", "How long until my card is delivered?", "Where is the tracking number for the card?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "What are the steps needed to top up with Apple Pay?", "Help me transfer money to my credit card.", "When my card expires what happens to my account?", "Help, I need to top up my account. Where do I send a check?", "My PIN can't access my card, can you help?.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "how much for topping up by card?", "Do you only use Visa or do you have Mastercard too?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "What do I do if an ATM ate my card?", "What is the process to create a disposable virtual card?", "Can you help me find the virtual card?", "Can I use the card at any cash machine?", "Can I tell what business will take this card?", "How do I use contactless pay?", "A random charge got added to my card", "What is the status of my card's delivery?", "I need help with understanding why my card is not working.", "What are the steps to change my PIN to something else?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "What are ways to test why my card might not be working?", "My card has not arrived yet, where is it?", "Help! I can't find my card.", "How can I go about transferring money to my account?", "This card is accepted by what businesses?", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "Can I use my card everywhere?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Will I be charged any fees if I want to add money with an international card?", "Why won't my card show up on the app?", "Tell me how I can verify a card top-up.", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "How can it be that my Card is not functioning anymore?", "Can I get a card although I'm not in the UK", "Are there any fees if I want to add money using an international card?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "Can I transfer money to my card via bank-transfer?", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Help. I have a stolen card!", "How long do you have to wait to see your virtual card your ordered?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Does my PIN come with my card?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Do I receive the physical card for free", "I need a disposable virtual card. Please tell me how to order one.", "My card was working but now it doesn't.", "Where is the virtual card located?", "What is the expected delivery date for my card?", "What steps do I take to verify my identity?", "I need two cards. Is this possible?", "Can I use my American Express card with Apple Pay?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "can i top up from a usa credit card", "I just tried to top-up and now I'm getting an additional verification message, why?", "Where can I order a virtual card?", "Am I allowed to use any card to make a payment?", "I need to change my card PIN.", "What is the expected delivery date of my card?", "Why did I get a different card then requested?", "I suspect someone used my card.", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "How can I track my card's delivery?", "how do i setup my apple pay", "Where can i find the virtual card?", "Tell me what I should do after my card expires.", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "An extra fee has been added to my card payment is this correct?", "For physical cards, do you charge?", "I need to get visa and mastercard", "What credit cards do you carry", "Will I get charged for topping off my card?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "How long will it take my card to get here?", "Can you help me sign up for a virtual card?" ]
599
The activation process did not work, please help?
[ "How long will it take to activate my new card?", "I have a new card and I need to activate it.", "How do I activate a card I received?", "Tell me how to go about activating my new card?", "What is the process of card activation?", "Can I activate my card?", "I just got a new card, and I want to know how to activate.", "How can I activate the new card i got?", "Can I call to get my card activated?", "What is the proper way to activate a card?", "What is the most efficient way to activate my new card?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "I am planning activating my card was it possible?", "When will my card be activated?", "I just received my card and I'd like to activate it.", "Hi, would you please activate my card?" ]
[ "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "I don't recognize this withdrawal on my statement", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Why isn't my money from a check deposit showing?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I don't understand how to top up my account, can you please explain the process?", "I topped up my card but the app rejected it.", "I got my American Express in Apple Bay but top up is not working", "I made a cash deposit to my account but it is not there", "why hasn't my top up gone through yet", "Can you explain to me why a top-up would still be pending?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "My payment card was declined - could you tell me why?", "Why did my card payment get declined?", "My top-up never worked", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "Why is my transfer appearing as \"pending\"?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Why am I getting declines when trying to make a purchase online?", "Why is my transfer pending when I already made it?", "I went to do a transfer and it was declined.", "who do I talk to, to cancel a transfer?", "It's been two weeks and I haven't gotten my card, what do I do?", "Why hasn't my money transfer showed up yet?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "I need some help with identity verification.", "Why is there a pending time on my transfer?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "The app reversed a top off I had. What should I do?", "Needed gas, been delayed for half an hour.Please fix it!", "I was doing a transfer and received a \"decline\" message.", "I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.", "I tried to take out cash but the amount isn't right, so what do I do?", "How do I fix a transaction to the wrong account?", "What is wrong with my top-up?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "Why was I not able to take cash from the ATM?", "top-up is slow to process", "My card won't physically work.", "how do I speed up identity verification?", "Why is my cash deposit not in my account?", "I'm having difficulties changing AUD for GBP. How do I do this?", "I have transfered to my account before but it is being declined now?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "What does it mean when my top up is saying still pending?", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "I don't think my top up is working correctly", "I got a message that I need to verify my identity; what do I do?", "I had a decline on my card. Why?", "I blocked my card by mistake, how do I unblock it?", "Please explain why my transfer attempt was declined. Thank you.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "How do I deactivate my account?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "why isnt my cash withdrawal showing", "What can I do if my card still hasn't arrived after 2 weeks?", "My beneficiary is unable to transact", "How do I unblock my pin after entering it wrong too many times?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I requested a refund but am unable to see it in my account. Why is that?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Why is my PIN blocked?", "My passcode was denied.", "Why isn't my refund showing up in my statement?", "how many days processing new card?", "I couldn't make a transfer", "Why can't I get my top up to work in Apple Pay?", "For what reason did my top-up get cancelled?", "What is the reason why the transfer shows as pending?", "Something is wrong with my payment account since it has been declined", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "My money transfer has not arrived.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Why is the check I deposited this morning not showing up?", "My topup got reverted. Please let me know if there is any issue in system.", "I see my top-up was canceled, but why?", "It won't let me verify my identity.", "I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient", "I had a problem with my card payment, can you help?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I haven't received my virtual card yet, do yo know why?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "What's the process for exchanges?", "there is a transfer pending.", "My payment for my card is not working", "My account isn't showing a transfer I made.", "Cash has been deposited this morning but it hasn't came through.", "Can you tell me why my top-up was canceled?", "I deposited cash but it isn't showing up in my account", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My card didn't go through. It doesn't make sense. You told me that everything was ok.", "I did a money transfer to my account and it is not showing there.", "What do I need to do to cancel a transaction?", "Card payment didn't go through.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "Problems with my top up", "I can't seem to use my card. Can you help?", "My card payment did not go through.", "My identity wasn't verified", "Why did my payment get declined?", "Why didn't the money I transferred into my account get added to my balance?", "A transfer is pending.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "Why is a transfer I did recently still processing?", "I think my top-up has failed.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "How do I make my virtual card work?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "My passcode is not being accepted" ]
392
I just got my card and cannot get it to work.
[ "I am unable to activate my card, it won't let me.", "How do I activate my new card", "How do I go about activating my new card?", "How do I use my new card?", "How long does it take to activate the card, as it does not look like its working?", "Can I activate my card?", "I just got a new card how do I get it to start working?", "i cannot seem to activate card", "What do I need to do to activate my new card?", "What identification is required to activate my card?", "Can I get some help to get me card activated?", "I just got my new card, how do I activate it?", "My card needs to be activated.", "I want to use my card. How do I activate it?", "Can I use my new card?", "How can I make my card ready to use?" ]
[ "How long should my new card take to arrive?", "I can't withdraw money", "Why doesn't my passcode work?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "I lost track of my card", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "When will the card arrive?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "Send me my card now! ASAP", "I've received my card so now I need to know how to sync it to the app.", "is there something blocking me from making transfers", "How do i go about linking a new card?", "My transfer was wrong, are you able to stop it before it goes through please?", "Help! My card is stolen.", "how do i get a card if i am in the usa", "How do I link a new card?", "When will I recieve my new card?", "i entered my pin in wrong and got it frozen. how many tries do i have", "Can I use American express with apple pay? Why does it make my top up not work?", "My card was eaten by the cash machine what do I do?", "What do I do if an ATM \"stole\" my card?", "Help me with my contactless which isn't working.", "I found my card, how can I use it again?", "I need my card as soon as possible.", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "I cannot see the card PIN anywhere?", "Can I order a card?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "Why is my card payment showing as pending?", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "I put money in my account a week ago but its still not there?? What happened to my money?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "I tired to deposit some cash into my account but it's not there", "I cant transfer money into my account", "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "My wallet isn't showing my top-up, did I do something wrong?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "Please help me. My card is missing.", "I tried to use my card to top up but all of the money has disappeared.", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "How come I can't take money out of the ATM?", "Card payment didn't go through.", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "am suspicious of my card's security", "I need help- I got mugged yesterday and they took everything so I can't use the app.", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.", "How do I report my card lost or stolen?", "My transaction has not been received. When are you going to process it?", "My card will expire soon, do I need to order a new one?", "How do I order a new card when my old one is ready to expire?", "I just sent money but the person I sent it to doesn't see it. What happened?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "Are you able to locate my card?", "Why isn't my payment showing?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Any charges applicable for new card?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "Why can't I get cash from the ATM?", "Give me my card, I need it now!", "Please tell my why I was charged a fee for using my card?", "Is there a way to know when my card will arrive?", "I'm waiting for the ID verification to go through still, so is it too soon to use my account?", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "card is lost, please help", "My card is lost! Please help me!", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "I'm not sure why my card payment was cancelled, can you find out why?", "Why is my card payment cancelled?", "What happens when a beneficiary can't receive my transfer?", "Can you tell me when my card will arrive?", "How do I find my card PIN?", "I'm worried my card might be lost in the mail? How long does it usually take to arrive?", "If my card is about to expire, do I need to order a new one?", "Are you Visa or Mastercard?", "How do I get a spare card?", "Next month my card will expire, do I need to order a new one?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "lost my card in atm", "Why is the payment from my card still pending?", "The seller just told me he didn't get paid. After reviewing my account it did subtract the balance but now it has added it back to my account. I need you to please take care of this promptly.", "i dont recognize a charge on my card", "I haven't received my card yet, how long does it normally take?", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Send me a physical card", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Why is the payment on my card still pending?", "Why is it taking so long for my money to appear in my account? I have been waiting a week!", "If I am in China, can I still order a new card and if so, how?", "What should I do if I lost my card?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "I am unable to get cash from the ATM", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "I need my card as quick as possible", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "I was trying to top up my account and it isn't working", "If my card is going to expire this month, do I need to order a new one?", "how many days processing new card?", "Can I wait for you to send me a new card when mine's about to expire?", "What do I do if there is an electronic debit that is not correct?", "If I have this card, which ATMs can I go to?", "How long until my card is delivered?", "Why are my payments not working and show pending?", "What type of card will I receive?", "Please, how do I order a card?", "Why hasn't my transaction completed?", "I keep trying to make a payment, but it doesn't work.", "i put in money for vacation and its not showing. i need that money today, how long will it take" ]
623
Just received my replacement card, what steps do i need to take to activate it?
[ "I got my new card. How do I activate it?", "I tried activating my plug-in and it didn't piece of work", "How can i make my card active?", "I would like to activate my card what do I need to do?", "Do I have to go somewhere to activate my card?", "My card activation is failing.", "What do I need for activation of my card?", "How do I activate a card?", "I want to activate my card, how do I do it?", "I need help with activating my card", "Can I get some help activating my new card?", "It won't let me activate my card.", "How can I start using my card?", "When are you going to activate my card?", "My new card is here, what's the process for activating it?", "I need to activate my card, how is that done?" ]
[ "How do I revert a transaction?", "How do I use contactless payments?", "Please help me. My card is missing.", "How do I freeze my card using the app?", "do i need to wait for my card before i get pin", "Help me verify my identification.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "I have an outgoing transfer", "do i need to wait to get my card before getting a pin", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Is there any way for you to find my card?", "What is the verification code for my top up card?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Which ATM's will accept my card?", "Where can I verify my identity?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "There is a withdrawal on my account that I don't remember initiating.", "I need to reset my passcode. How do I do it?", "I need to change my personal details in my account.", "How much do I need to pay for a transfer?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "What should I do if I think my card was stolen?", "I want to transfer money into my account, what do I do?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Money transfer help? How long?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "My card payment has failed.", "What is the fee for topping up a US card?", "I don't know if I made this payment on my card.", "my card was not in the mail again can you advise?", "What do I do if someone used my card without my permission?", "When should I receive my virtual card?", "My card payments have stopped.", "Is there a fee for topping off a US card?", "Where do I go to change GBP?", "I need to get a card, but I live in the US.", "What is the cause of the delay in applying my card payment to my account?", "Where can I get a virtual card?", "Why did my card payment not work?", "In regards to the PIN of the card?", "How do I get to the virtual cards?", "Can I pick between Visa and Mastercard?", "A Bank ATM did not give my card back. What do I do now?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I need to find out where the card is that I ordered.", "I need to change details about my personal account.", "Are you able to guide me to my card's location?", "Which part of the app do I order virtual cards from?", "Why was my card payment reverted?", "Is there a way to track the delivery of my card?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Help, I need to top up my account. Where do I send a check?", "How do I get refills to my card when I'm traveling?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Am I able to order a new card and have it sent to me in China?", "Was my transaction reverted with my card?", "Where in the app do I go to verify my identity?", "Is my card broken?", "Can I order a second card?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "Tell me about the card PIN?", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "Which ATM's am i able to change my PIN?", "The card that I have isn't working. This is the physical card.", "How do i cancel a charge?", "The expiration date on my card is coming up", "how to change name on account", "Where in the European Union can I get a card?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Can I get a new card with new expiration date in China?", "how can i add money from my amex card", "Can I use American Express?", "At what ATM can I change my PIN?", "What do I do if I already had a card with you guys?", "I think my card payment was reverted", "I want a disposable virtual card, how do I do that?", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "How long will it take for the card to arrive?", "What do I do if an ATM \"stole\" my card?", "What businesses accept my card?", "What are the steps for depositing cash into my account?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "What ATMs will allow me to change my PIN?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "How to exchange my currency", "How do I enable contactless pay?", "how much does it cost to add money to my card", "My billing address changed and I need to update my information.", "I have a fee showing from last time I used my card.", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "Can I verify my top-up card?", "How do I retrieve a trapped card from a ATM?", "do i need to add money before i order a card", "My card is missing! Help!", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Can i have a second physical card for this account?", "I need a new PIN number.", "Where are the locations of ATMs that accept this card?", "If i want to change my pin number can I directly from an ATM?", "What systems do you have in place for my security when using my card for everyday purchases?", "Where is the card I ordered 2 weeks ago?", "I'm wanting to get a Visa card today.", "When do I receive my PIN", "Please help me get a Visa card.", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "How do I get my card back after the ATM swallowed it.", "How can I tell if an AMT will take this card?", "I don't know why my card payment did not work", "Do I have to use bank approved ATM's", "I got a new address and need to change my old one.", "Can you tell me how to order a virtual card?", "I need a new Pin how do I go about that?", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My card is missing. Please help.", "Is there a disposable virtual card I can order?", "What is the most that I can top-up to a card?" ]
235
I want to use my card, how would I activate it?
[ "How do I verify my new card?", "How long does it take to activate the card, as it does not look like its working?", "I need to activate my card.", "What are the steps that I need to take to activate a new card?", "I need to activate my card, how is that done?", "I want to activate the card.", "I need info on activating my card?", "I have a new card. How do I activate it?", "What is the process for activating my card and using it?", "What needs to be done to activate and use a card?", "I just got this card & I don't know how to activate it.", "How do I activate my card to start using it?", "How can I activate the new card i got?", "What is the process to activate a card", "Tell me what I need to do to activate my card.", "Can I have my card activated?" ]
[ "Is there a fee when you pay with your card?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Can you send me the actual card?", "I want to withdraw money, where can I go?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I'm not in the UK, can I get a card?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "Are there specific ATM's that I can draw money from?", "I want to change my PIN - do I need to be in a bank?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "My card hasn't arrived yet. What do I do?", "daughter needs card, how do i add her", "How long does it take to recieve my new card?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "Where are cards available to order?", "How can I deposit money to my account?", "Is it possible for a person who lives in the US to get a card?", "How can it be that my Card is not functioning anymore?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Where's the best place to get a disposable virtual card?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "How did the extra charge on my card come in effect?", "When do i activate auto top-up?", "Will I be charged for topping up by card?", "Can I use a disposable virtual card for any purchase?", "How can I get my card out of the damn ATM?", "I have a card payment that I don't recognize. What should I do?", "How do I get my PIN unlocked?", "Help! I can't find my card.", "Do you accept any card and currency?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "I need to transfer money into my account, how do I go about doing this?", "If I want to can I set up a new PIN?", "My card arrived but I don't know how to get my PIN.", "Please help me get a new card, I reside in the United States.", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "can I have a non virtual card?", "I don't understand why I'm being charged for using my card.", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I want to use a European bank card for a top up. Must I pay?", "What is the maximum transactions I can use on a disposable card?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "If I don't want a physical card can i get a virtual version?", "Will I be charged a fee for topping up using a European card?", "How can someone send me money?", "I tried using my card and it kept getting declined, Why?", "My card won't physically work.", "Is it possible to purchase more physical cards with my account?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Why is my card not working anymore?", "Can I add money to my card automatically during a trip?", "I am unable to use my card.", "I want to change my pin number from an ATM. Is this possible?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Is there a fee for topping up a card?", "I need more than one disposable card", "How do I get a PIN?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "How do I go about verifying my identity?", "Are physical card available?", "Is there a way to order a virtual card on the website?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "I'd like to transfer funds using my credit card.", "What do I do if the ATM ate my card?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Will I be charged a fee to top up using a debit or credit card?", "How do I report fraud on my card?", "I want to give a second card for this account to my daughter, would this be possible?", "I need two cards. Is this possible?", "My card has been stolen what do I do?", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Help my verify my id.", "I might be paranoid, but someone may be using my card.", "How can I get a real-life card of my own?", "Transferring money using credit card", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "I don't think I should have been charged a fee to use my card.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Can I use my card while on vacation overseas?", "Can I use American Express?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Are there any fees if I want to add money using an international card?", "How do I make more than one disposable card in a day?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "For physical cards, do you charge?", "How do you check my identity?", "What are my payment options for topping off my account?", "Can I order a disposable virtual card?", "When getting my ID checked, what are the steps involved?", "I need help with understanding why my card is not working.", "Where can I withdraw money from?", "Where can I withdraw money from?", "what is required documents for new card process ?", "Why isn't my card working anymore?", "I want to op up my account by using bank transfer. How do I go about it?", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "do i need to wait to get my card before getting a pin", "How do I go about transferring money into my bank account?", "I would like to have a Mastercard.", "Where in the app do I go to verify my identity?", "I want to add funds to my account. What payment methods are accepted?", "Why won't my card work anymore?", "How do I use bank transfer to top up my account?", "I would like to receive and use the card in Europe, is that possible?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "Am I able to order a new card and have it sent to me in China?", "Can I get a card outside the UK?", "how do i get into my account and edit my details", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "With my credit card i would like to transfer money.", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "is it ok if i use both visa and mastercard" ]
599
How do I activate my new card
[ "Would it be possible to activate my card?", "I am having trouble activating my card.", "I want to activate the card.", "It won't let me activate my card.", "How can my new card be activated?", "how to activate card?", "What do I need to do to activate my card?", "When are you going to activate my card?", "How do I activate a new card?", "Do you know the process how to activate my card?", "I tried activating my plug-in and it didn't piece of work", "What is the process for activating my card and using it?", "My card needs to be activated asap", "Can you help me activate my card", "Tell me how to go about activating my new card?", "My card is not able to be activated how do I get it to work?" ]
[ "How do I add cash to my account?", "Can I verify my top-up card?", "Is there any way i get a disposable virtual card as well?", "Can I use app to unblock my card?", "How does one send me money?", "What number of transactions can i do with one disposable card?", "How can I change my account details?", "i cannot get virtual card to work", "How do I go forth on transferring money into my account?", "Is there a reason my new card hasn't arrived yet?", "How do I find my PIN number?", "How do I track the card you sent me?", "At what ATM can I change my PIN?", "How to I transfer my funds into my account?", "When I want to transfer money to my account, how can I do that?", "Is there a way I can have a mastercard?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Can you issue both a Visa and a Mastercard to me?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "When I add money to my international card do you charge a fee to do so?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Where are cards available to order?", "Is it possible to get a real card?", "How can I check on the delivery status of my card?", "Which merchants accept this card?", "What is the expected delivery date for my card?", "Can a card stop working?", "Can you track my card for me?", "How many cards can I have for one account?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "What is the verification code for my top up card?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "What credit cards are supported?", "I have a disposable card but it does not work?", "Where is the top-up card verification code?", "What is the maximum transactions I can use on a disposable card?", "How can I use American Express to add money to my account?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Is my card denied anywhere?", "What can I do about a direct debit transaction on my card that I didn't make?", "How much can I expect to pay to top up a US card?", "When getting my ID checked, what are the steps involved?", "I want to apply for a Visa card.", "What countries can I use the card in?", "What are your policies for card transfers?", "My card won't physically work.", "Would it be possible to get another card?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "How can I get my card out of the damn ATM?", "I would like to know if you use Visa or Mastercard.", "how do I top up my money automatically", "What is the expected delivery date of my card?", "Do I need to verify my top-up card?", "What retailers accept my card?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "How do I do a successful transfer to an account?", "I live in the US but want to get a card", "If I can't choose my card type will I be able to use it everywhere?", "how do I find the code to verify the top up card?", "How can I use my American Express to add money into my account?", "How do I go about transferring money into my bank account?", "Is there a way to order a new card while in China?", "My PIN can't access my card, can you help?.", "Do you guys accept mastercard or visa?", "How can I track my card's delivery?", "What businesses can I use this card with?", "I'd like to have another card", "How do I change my details?", "i have used my card online before and wasn't charged, why am i charged now", "I think my card is lost. What do I do?", "I hope to get a Visa card", "I would like to give another card to my daughter, how can I proceed?", "Is there a charge for topping up by card?", "Can I order extra cards?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "Is there an option to have a virtual card?", "Can I have my card delivered on a specific day?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "What are ways to test why my card might not be working?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "You accepts my card?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "I need clarity on why my card is not working.", "I'd like to order another card", "I would like to apply for a visa card.", "How long will it take my card to get here?", "Will I be charged for topping up by card?", "How to exchange my currency", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Which ATMs take the card?", "Will my other US credit card be accepted?", "How can I receive money?", "How do I transfer funds from my American Express into my account?", "Can you please identify the problem with my bank card?", "Would I have to pay anything if I need an additional card?", "How can I use American Express to add funds to my account?", "What do I do if the ATM took my card?", "My disposable card seems not to be working am I doing something wrong?", "Can you help me retrieve my card?", "Are there limits as to where my card will be accepted?", "Can I add money to my card automatically during a trip?", "Can I have a third card?", "Will I be charged if I add more cards to the account?", "Is Visa or Mastercard available?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "What do I do if someone used my card without my permission?", "I can't get the virtual card to work", "What do I do if an ATM ate my card?", "What steps do I take to verify my identity?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I want to set a new PIN", "How can I go about transferring money to my account?", "How do i change my identity?", "I want to get Visa and Mastercard", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "What do I do if my card was stolen." ]
599
What are the steps to activate the card, as it does not seem to work?
[ "What are the steps that I need to take to activate a new card?", "I need my card to be activated right now.", "Just received my replacement card, what steps do i need to take to activate it?", "how long should i wait ti activate my card", "My new card came in. How do I activate?", "Tell me how to go about activating my new card?", "How can my new card be renewed?", "Can I call to get my card activated?", "Could you please tell me how to activate my new card?", "What is the process for activating my card?", "I got my new card. How do I activate it?", "I tried activating my bill of fare and it didn't workplace", "will you be able to activate my card", "What needs to be done to activate and use a card?", "What are the steps to activating a new card?", "Help me activate my card." ]
[ "I don't think my transfer wen through. Why?", "How is my ATM deposit not available yet?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "What should I do if I think that someone else may be using my card.", "I need a Visa card", "I have a card payment that was declined, but why?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Is there a way to verify a card top-up?", "Why is my balance not updated?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "Where do I have access to a virtual card?", "Can I obtained a Visa Card", "Why was a transaction on my card declined?", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "how many days processing new card?", "I will need to get a new card soon, how do I order?", "Why isn't my deposit in my account?", "Hello, what is a virtual card and how do I get one?", "Can I order a card?", "How many incorrect attempts cause card to be blocked?", "My card was rejected at the store for some reason, can you look into this for me?", "The app won't let me transfer money to a beneficiary", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "I haven't received my virtual card.", "My American express works with my apple pay, why is top up not working?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "When can I expect my card to arrive?", "My cheque deposit didn't seem to work.", "How do I see my card in the app?", "In a month, my card will reach its expiration date, am I required to request the next card?", "I transferred some money but it hasn't arrived.", "I can't verify my ID. Why?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "My card's expiring, what happens now?", "Can I request a physical card?", "I got a new card, how do I link it?", "What do I need to do to cancel a transaction?", "Can I choose what card I can use", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "Why haven't I been given a virtual card yet?", "I'm interested in getting a card. How does one go about doing that?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "How do I report my card lost or stolen?", "I would like to create a disposable virtual card. How do I go about doing that?", "Someone else might be using my card without my permission.", "Are there certain ATMs that I can use this card at?", "What's the process for topping up my card?", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "How do I go forth verifying my top-up card?", "Is there a way I can get my ATM card back from the machine?", "What is the process for using my credit card to transfer money?", "Need help with a stolen card.", "How do I set my physical card PIN?", "I need to get an actual card so that I can use it for in person transactions. How would I do this?", "My PIN is blocked, what do I do?", "My transfer to a beneficiary did not go through. Why?", "Where do I find our how to get a physical card?", "Can I use my account if the identity verification is not complete?", "How long does it take for me to get my new card?", "My card has not been delivered yet and its been a week since I ordered it, please help", "I think someone may be using my card.", "I can't find my card, it is lost.", "I tried to take out cash but the amount isn't right, so what do I do?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "How do I link one your card if I have one already?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Please explain why my card was declined?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "It appears my card expires next month, can I order a new one?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "Why isn't my top up working using my saved American Express in ApplePay?", "Why can't my ID be verified?", "Please inform me how to get a new card as mine is about to expire.", "Why isn't my transfer not going through? I keep getting an error message.", "Where can I locate my card PIN?", "Why was my card payment declined?", "How do I receive a virtual card?", "What places can I use my card?", "Currently my card is broken.", "I still don't have my card after 2 weeks. What should I do?", "top up by my card is that possible?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "So what about the card PIN?", "My card payment is being declined and I've tried several times.", "My card got lost.", "How do I know when my card will expire?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "My card has not come in the mail yet.", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "show me how to top up with my card", "How do the disposable cards work?", "Can I use this card at an ATM?", "I can't verify my ID.", "Where do I find PIN for my card?", "Can you please explain why my transfer failed?", "How do I order another card?", "What happens when I money transaction doesn't show up on the receiving side?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "Where is my card accepted?", "The app doesn't show the card I received.", "How come I didn't get a virtual card yet?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "I lost my card. Can you help me?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "I cannot find my PIN.", "When will my card arrive?", "If I need a PIN for my card, where is it located?", "I think someone else is using my card.", "What's the process to receive a second card?", "What type of card can I get?", "Unable to use my American Express with Apple Pay to top up my account", "I just got a card, how can I add it to the app?", "Why is there a payment I didn't do in my app?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "How do I use the disposable cards?" ]
392
I just got my new card. How can I activate it?
[ "My card activation attempt failed.", "I want to activate the card.", "What do I do to activate my new card?", "What do I need to do for the card activation?", "Is there a way my new card can be renewed?", "I need info on activating my card?", "I need help activating my new card.", "How can I activate my card>", "How do I activate my card so I can start using it?", "Can you activate my card pls", "I need to activate my card can you do that now?", "I want to activate my card, how do I do it?", "i cannot seem to activate card", "How do I activate my new card I just got?", "I got my new card. How do I activate it?", "I just got this card & I don't know how to activate it." ]
[ "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "How do I change the PIN?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "Do you accept Visa or Mastercard?", "Are there any charges for topping up a US-issued card?", "My card was used without my permission, what do I do?", "Will you accept my other card?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "How can I get my card out of the damn ATM?", "What steps do I take to verify my identity?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Will my other US credit card be accepted?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Does my PIN come with my card?", "I show another charge on my card from when I used it, why?", "Please tell me why I was charged additionally when I used the card.", "What are the top-up fees for my card?", "Will I be charged any fees if I want to add money with an international card?", "Is there a fee for paying by card?", "Can a card stop working?", "What is the expected delivery date of my card?", "I didn't know I was going to get charged to use my card.", "I just saw a fee on my account. When do these get charged?", "How can I track my card's delivery?", "How to verify my identity", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "How can I tell if an AMT will take this card?", "Is there a fee for extra cards?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "What is the process of obtaining a disposable virtual card", "Is there a way to link cards if I have one of yours?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "My card has been compromised", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "Can you tell me where I can order a disposable virtual card?", "Is my card denied anywhere?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Are there any fees if I want to add money using an international card?", "What is the top-up limit on my cards?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "How can I obtain a disposable virtual card?", "My ATM card isn't working for a withdrawl", "Is my card accepted everywhere?", "When will I have access to my pin number?", "I would like an extra card.", "What is the procedure for depositing a virtual card", "I need more than one disposable card", "How long will it take my card to get here?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "can i add funds with a card from the united states", "What can I use a virtual disposable card for?", "how do i setup my apple pay", "What is the limit to number of transactions I can do with a disposable card?", "I would like a physical card", "Can I have a second card issued to another family member?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Someone besides me might be using my card.", "Will filling stations accept my card?", "The stupid machine just swallowed my card!! I need a new one ASAP", "Would I be able to get another card for my account, so I could give one to my daughter?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Is it possible to use my credit card to transfer money?", "How long until my card is delivered?", "Can I have my card delivered on a specific day?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Are physical card available?", "I would like to give another card to my daughter, how can I proceed?", "What should I do if I think that someone might be using me card?", "My card wont work at an ATM", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Help me transfer money to my credit card.", "Can you please explain disposable virtual cards for me?", "Is there a way I can check on the card on route to me?", "What credit cards do you carry", "Transferring money using credit card", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "How do I report my card stolen?", "Where is the virtual card located?", "How do I freeze my bank card, as there has been a strange withdrawal?", "There are charges on my card that I haven't purchased.", "how can i change my details", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I want to reactivate my card, I thought I had lost it but I found it.", "Will you tell me how I am supposed to use the disposable cards?", "I'd like to order another card", "Where do I go to update details?", "How does one send me money?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "How do I get my PIN unlocked?", "What cards do you offer?", "Is payment required to get a card of my own?", "I live in the EU - can I get a card?", "How can I change my account details?", "This card is accepted by what businesses?", "Can I use app to unblock my card?", "Can I get one of your cards in the EU", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "Are there a certain amount of transactions i can do with one disposable card?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "I need to change my card PIN.", "Where do I go to get the code to verify the top up card?", "Do you have any card fees if I want to add money using an international card?", "Can you send me the actual card?", "Will it cost me to get a second card?", "How much is the charge to top up my card?", "Is there a fee for topping up a card?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Is this where I order a virtual card?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "What is the fee for topping up a US card?", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "What kind of businesses will take my card?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "I think someone else is using my card." ]
599
Please assist me with activation.
[ "Who do I call to activate my new card?", "I got my new card but I am not sure if it need s activated and how?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "What do I have to do to activate my card?", "What do I do to activate my new card?", "I want to use my card, how would I activate it?", "How can my new card be activated?", "With my new card, how may I activate it?", "What are the steps to activating a new card?", "Help me activate my new card.", "how long should i wait ti activate my card", "How can I make my card ready to use?", "What is the process to activate a card", "What do I do to activate?", "What am I going to need in order to activate my card?", "How do I activate my card so I can start using it?" ]
[ "Where are my funds coming from? I need to know.", "Where can I go to find out how to verify my identity?", "What do I need to know about topping up?", "Where do I find the auto top- up?", "tell me how I can order my card.", "what is source of my funds, need to verify", "Where is the tracking number for the card you sent me?", "Can I use the system Google Pay for top-ups?", "I got my card now, how do I make it show up in the app?", "Where is my PIN?", "What cards and currencies can I use to top up my account?", "I'm having difficulties changing AUD for GBP. How do I do this?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "What age do my kids need to be to use your service?", "What forms of ID do you need for identity verification?", "I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?", "How does a US resident go about acquiring a new card?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Is there a fee for topping off by transfer?", "How do I complete the ID check?", "Do I have to verify my identity?", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "Can I open an account for my offspring?", "I'd like like to know where I can order a virtual card?", "Help me please! My card was stolen!", "I want to transfer money into my account", "I thought you offer crypto top up but it doesn't seem to be right ? Money just disappeared from my account, How it would work ?", "Will topping up by transfer lead to a charge on my account?", "I keep being asked to verify my identity. Is this normal?", "Do you have any restrictions to my top-up?", "What ID do I need to verify my identity?", "I can't find my phone; what can I do to prevent someone from accessing my account on it?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "How can I edit my personal details?", "Which fiat currencies are supported by you?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Can I be given a new passcode?", "I need to know where this charge is coming from?", "Is my account accessible even though my verification of my identity has not passed yet?", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "I am interested in changing my personal details.", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Which merchants accept my card?", "Can I use my salary for this?", "Is there a cash withdrawal fee? Because I just got charged?", "How do I go through the identity checks?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "How do I change my account details?", "My address needs to be changed.", "I no longer have my phone, what should I do?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "What are the fees for using transfer to top off my account?", "What's the web address to unblock my pin?", "Can you please tell me why I was charged an extra fee on my transfer?", "how much will I be charged for making a transfer?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "What to do if my physical card is not working?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "Which countries are you available in?", "What is the process to change my PIN?", "Can I get information on the identity checks?", "What is my source of funds?", "How long does it take to get my card? Can I choose when to receive it?", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Where is my card accepted?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "How can I fund another account with my American Express?", "Tell me how to replace my expired card.", "Do you have EUR currency available for me?", "With this app, will I be able to exchange currency?", "Will you charge me more if I use a European bank card for a top up?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "I want to op up my account by using bank transfer. How do I go about it?", "Please tell me which cash machines will allow me to change my pin.", "How do I update my address?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "Will it be possible to change from USD to GBP with this App?", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "Where is the transfer that I did?", "Tell my why my top-up is pending.", "I can't get my card out of the ATM, what should I do now?", "Can I use this app to exchange between dollars and pounds?", "I need my PIN unlocked.", "How do I link one of your card that I already have?", "What do I do if I have forgotten my passcode?", "I have lost my phone, what steps can I take to prevent someone using my account?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Can I use my virtual card to complete transactions for memberships?", "I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "How can I unblock a blocked pin number for my account?", "What do I do if I think someone managed to get my card information?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "I want to use a payment card to top up my account. How can I do this?", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "Help me unblock my account. I entered the PIN wrong too many times.", "When will you be taking orders for disposable virtual cards?", "When will I receive my card?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "I need the source of my funds verified. How do I do this?", "i need to expedite my card", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I was charged a fee for the transfer, but can you tell me why?", "Why do you need to verify my identity?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Guide me on how to unblock my PIN", "Can I schedule future top ups?", "How long until my transfer will be available to me", "I found my card again. Can I put it back into the app?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "I'm in China and need a new card. Please help.", "I need to reset my passcode. How do I do it?", "Do you know how I can verify that I did a top-up to my card?", "I no longer want this account, what should I do?" ]
56
Where do I go to activate my card?
[ "Can I activate my card?", "I want to start using my card, how do I activate it?", "Show me how to activate my card", "Can you tell me how I go about activating a new card?", "Can I activate my card with the app?", "Can you help me activate my card", "I would like to activate my card to use now, can you help me?", "My new card just arrived, how can I activate it?", "What is the most efficient way to activate my new card?", "How do I activate my new card", "Help me activate my card.", "I want to use my card. How do I activate it?", "What are the steps in order to activate my new card?", "What steps do I have to take to activate my card?", "I tried activating my card and it didn't work", "Do you know the process how to activate my card?" ]
[ "How do I change my information?", "How can I transfer money to my account?", "What kind of cash machines would allow me to change my PIN?", "Can I get a new card with new expiration date in China?", "How can I tell if an AMT will take this card?", "How to change my address.", "My card won't physically work.", "i need help, i lost my card", "Does this card work everywhere?", "How do I top up with Apple Pay?", "Will I be charged for topping up by card?", "I can't get the card itself to work.", "Can I change my pin number at a cash machine?", "Please explain to me the circumstances in which my card payment would be reverted?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I would like to track a card sent to me, how do I do that?", "Where can I withdrawal my money?", "Can I freeze my card right now?", "How do I complete the ID check?", "Can I order a second card?", "I need a disposable virtual card. Please tell me how to order one.", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "What is this fee for card payment?", "How can I tell if someone else is using my card?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "Where do I go to reset my passcode?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What do I do if the ATM ate my card?", "has my card payment been reverted?", "Is it possible to get a card when i'm not in the UK?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I need to make my card PIN a different number", "Is payment required to get a card of my own?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Can someone in the US have a card?", "I need to order a new card as my other one was stolen.", "how can i top up?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "I really want a physical card. How do I get one?", "How to verify top up card?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "Send me a physical card", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "What do I use to verify my identity?", "What happens if my card payment is cancelled?", "Am I able to order a new card and have it sent to me in China?", "Help! I forgot my PIN and have been locked out of using my card.", "I have a card payment that I don't recognize. What should I do?", "I need to reset my passcode. Where do I go to do that?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "If I ordered my new card last week, how much longer should I wait to receive it?", "Will this card work at any ATM?", "Send me my card now! ASAP", "Where do I go to edit my personal details on my account?", "When I want to transfer money to my account, how can I do that?", "How does my identity get verified?", "How do I use contactless pay?", "how does a virtual card work", "what is the leadtime for a new card to show up in the mail?", "Can I use my card in Austria?", "What is the verification code for my top up card?", "Is there a way to obtain a virtual card?", "I would like to create a disposable virtual card. How do I go about doing that?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Am I able to change my PIN at any cash machines?", "Which ATM's can I use to make a withdrawal?", "I'd like more information about choosing a Visa or Mastercard.", "How do I update the PIN on my account?", "I got charged twice with a duplicate card. How do I resolve this?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Can I have a spare card for this account please?", "Is my PIN located on my account somewhere?", "What is the status of my card's delivery?", "can i get a description of how to use a disposable virtual card", "Can I get a card outside the UK?", "My card is lost! What can I do?", "I'd like to order an additional card", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "What do I do if an ATM \"stole\" my card?", "Is there a fee for adding funds with a credit card?", "how do I get a disposable virtual card?", "how long should I expect to wait for my card to arrive?", "I'm not certain, but someone may be using my card.", "Is there a way to order a virtual card on the website?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Do you guys accept Visa or Mastercard?", "Can I use American express with apple pay? Why does it make my top up not work?", "My actual card isn't working.", "Will you please help me get my card back?", "how do i setup my apple pay", "Account topping up bank transfers to my account assistance please?", "I need my PIN, where is it?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Do cash machines let me change my pin?", "how do I find the code to verify the top up card?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "Is my card frozen?", "How can I receive money?", "How can I get a virtual card for a one-time transaction?", "I seem to have lost my card.", "How long will it take my card to get here?", "What can I do to track the card you sent me?", "My virtual card isn't working. What do I do?", "How do I fix a broken card?", "What steps do I take to verify my identity?", "How do I verify my identity?", "What cash machines will let me change my PIN?", "Are cards delivered to my location?", "My card payment didn't work, can you help?", "Do you give out Visa or Mastercards?", "can usa residents get a card?", "I am having issues using contactless payments, could my card be damaged?", "My card was declined at a restaurant today and I don't know what the problem is.", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?" ]
599
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.
[ "Where can I activate my card?", "I just got a new card, and I want to know how to activate.", "How do I activate my card, so that I can start using it?", "The activation process for my card isn't working.", "I want to activate my card, how do I do it?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "What is the process of card activation?", "I cannot activate my card.", "Where do I activate my card?", "Tell me how to renew my new card?", "I tried activation my card and it didn't employment", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "What do I need to do to activate my new card?", "What am I going to need in order to activate my card?", "I have a new card. How do I activate it?", "My new card has arrived, what's the activation procedure?" ]
[ "How long does it take to recieve my new card?", "For topping-up is there a charge?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I see a strange payment in my account.", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "I need to get a disposable virtual card?", "Where am I able to get my PIN unblocked?", "What payment methods are used to top up?", "Are there any charges for top ups?", "I need a new card before it expires.", "can i get a description of how to use a disposable virtual card", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "I need to get an actual card so that I can use it for in person transactions. How would I do this?", "If I am running low on credit can I auto top up?", "Who can have access to top up my account?", "There is a charge on my card that I did not make", "How do I unblock my card?", "how do i get a virtual card?", "Is it possible to use Apple Pay to put money in my account?", "how do i change name?", "Can I use cash to top up", "There is a single payment on my card which shows as pending.", "Is it possible to cancel my transfer?", "Can you tell me the ATMs I can use with my card?", "What is the identity verification process?", "Why do you have the identity check", "What do you need to verify my identity?", "I need to know why a money transfer is available.", "I would like to not have to do the identity verification.", "Can I put my old card back in the app?", "I am looking to change my adress.", "I have an unauthorized transaction on my statement", "Whats the max I can top up", "If I want to top up, can I use Apple Pay?", "In what way can I change my PIN and where do I need to be?", "Where can I withdrawal my money?", "what is this charge on my account", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "Do you process SWIFT transfers?", "help me obtain a virtual card", "Where do I request another card?", "I don't want the transaction to go through now", "Where do I find a virtual card?", "I need a quick transfer from China. How long would that take?", "Where can I pay with my debit or credit card?", "How do I obtain a disposable virtual card?", "How long does it take to receive my card?", "Do you have a top-up limit?", "Is there a location near me that i can change my PIN?", "I would like to cancel a purchase.", "What needs to be provided for identity verification?", "Can I let other people have access to my account in order to top up?", "What's the procedure for getting a card?", "What form of payments can I use for topping up?", "I have a duplicate charge", "How can I change my PIN? Help.", "Can you cancel my purchase?", "How old do I need to be?", "What value can I get for my currency?", "What do you need my identity details for?", "Where is the card PIN?", "There's a payment in the app I don't recognize.", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Can you provide me a disposable virtual card?", "When will my transfer go through?", "Would I be able to open an account for my daughter?", "Where do I go to update details?", "I would like to change currency", "Is it on purpose that my payment has been returned to my account?", "Is there a charge for transfers?", "Where can I find my PIN?", "need to know places i can withdraw money", "Does it matter which card I use", "Can I auto top if I'm low on funds?", "I need to cancel a transfer", "I need a new card.", "do I need anything for the identity check?", "How can I top up with a cheque?", "How many cards can I have for one account?", "Is it possible to use my credit card to transfer money?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?", "I want to terminate my account", "Im waiting for my transaction to go through.", "Am I free to top-up as much as I want?", "can I top up an apple pay?", "Who do I make a check out to if I want to top off my account?", "Let me know what the steps for the identity checks are", "What is the process to create a disposable virtual card?", "What cards and currencies can I use to top up my account?", "What are my payment options?", "I would like to make a transfer. How much does it cost?", "Change of location, need to change details", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "Can my card be used everywhere?", "Am I able to get a second card?", "I wish to remove my account.", "How much do I need to pay for a transfer?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "how many days processing new card?", "Can I add funds to the card directly from my bank account?", "I need help getting the virtual card to work.", "If I have a credit card with you how I get set up to link to it?", "Where do I go to terminate my account?", "How do i finalize a card payment", "Is there any fees for top ups?", "How do I get a virtual card on my device?", "How do I take a block off my card?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "who can put money in my account?", "Am I able to open an account for my children?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "can you express my card to me?", "My funds must be verified", "Can you tell me when my money transfer will go through", "Is it possible to order another card?", "Where is the option to top up with a cheque?", "Can I reactivate my lost card that I found this morning in my jacket pocket?" ]
56
Is my new card activated?
[ "I am unable to activate my card, it won't let me.", "Help me activate my new card.", "I couldn't complete card activation.", "How can I start using my card?", "Could you please tell me how to activate my new card?", "how long should i wait ti activate my card", "I tried activation my card and it didn't employment", "What are the steps that I need to take to activate a new card?", "Card activation is not working. What do i do?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "I tried activating my card and it doesn't work how do I solve this problem?", "I need to activate my card, how is that done?", "What is the process for activating my card and using it?", "The activation process did not work, please help?", "Can I get some help activating my new card?", "What steps do I have to take to activate my card?" ]
[ "Will I get charged fees when I add money with an international card?", "When are cards shipped?", "I can't find my card! What should I do?", "No transactions are being accepted, what's wrong with my card?", "My card arrived but I don't know how to get my PIN.", "Is there a reason why my virtual card won't work?", "Can I have more physical cards?", "How to a go about ordering a disposable virtual card?", "How much is it to buy another card? I was hoping to buy another one.", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "I noticed a new fee on my account. I didn't know there were fees for these payments. What is the policy?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "If US cards have a top up charge, what is it?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "My top up card needs verification and I don't know how to do it", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "I have a second credit card from the US. Will you take it?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "Can I order a card please?", "When trying to get more than one card is there a extra amount that needs to be paid?", "When will I have access to my pin number?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "What kind of businesses will take my card?", "How to verify top up card?", "My card is not working.", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "Am I able to track a card that has already been sent?", "How can I use my credit card to transfer money?", "What will I be charged for a physical card?", "Is there anywhere I can't use my card?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "I have a top up card. Where is the verification code?", "What should I do if my card is stolen?", "The stupid machine just swallowed my card!! I need a new one ASAP", "What do I do if my card was stolen.", "Account topping up bank transfers to my account assistance please?", "Am I gonna be charged for sending out more cards?", "How many virtual cards do I get?", "How do I order a disposable virtual card?", "Help! I think someone has made a cash withdrawal with my card!", "Someone else might be using my card without my permission.", "I am interested in a Visa or Mastercard. Do you offer them?", "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?", "Can I have a duplicate second card?", "Why does my top up say still pending when I used my card to do it.", "i need to top up by card.", "Do all ATMs take this card?", "How can get a Visa card?", "What's the tracking on the card you sent?", "what do I need to do if the ATM kept my card?", "Do I need a disposable card?", "Why isn't my disposable virtual card working?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "My card has not arrived yet, where is it?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Can I get a card? I live in the US.", "How much can I expect to pay to top up a US card?", "I have lost my card! What is my next step?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "How do I fix a broken card?", "Where do I find our how to get a physical card?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "My card hasn't arrived yet. What do I do?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "What can I use a virtual disposable card for?", "Help me set up a new PIN?", "Can I use my card everywhere?", "How do I verify my ID?", "My card has been compromised", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "is it free to add money to my card", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "I can't get my actual card to work", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "do i need to wait to get my card before getting a pin", "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.", "How would I go about getting a physical card to use in stores?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Are there any limits if I use these virtual cards?", "Do you charge a fee for topping up a card?", "Will you charge me for topping up with a European card?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Can I make multiple online transactions with my virtual card?", "How do I order a replacement for stolen card?", "Do you offer Visa or Mastercard?", "How can I get my card out of the ATM?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Does it matter if I use Visa or Mastercard?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Is my transfer pending?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Is there a way I can get a Visa card?", "Is it possible to purchase more physical cards with my account?", "My card don't work.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "Do you know which businesses will accept my card?", "What is the first step that I should take after my card has been stolen?", "Why is my disposable card not working?", "Why is my card payment showing as pending?", "When is a payment I made with my card going to clear>", "Do I have to pay extra if I use an international card to top up my account?", "Can cards be delivered? Where?", "How do I take a block off my card?", "where in the app can i find out about my new pin", "I want to top up by card, what do you support?", "Is there a way to link cards if I have one of yours?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "When can I expect my card to be delivered to the US?", "I'd like to get another card" ]
383
Help my activate my card.
[ "My new card is here, what's the process for activating it?", "How can I activate my card so I can start using it?", "WHAT CAN I DO AFTER THE CARD MISSING", "What is the process for activating my card and using it?", "How do I activate my new card I just got?", "I'm not able to activate my card how do I fix this problem?", "Where do I go to activate my card?", "I need info on activating my card?", "I just got a new card how do I get it to start working?", "How do I activate my card to start using it?", "What steps do I have to go through in order to activate my new card?", "Can I get some help to get me card activated?", "Could you please tell me how to activate my new card?", "My card is not able to be activated how do I get it to work?", "What is the process for activating my new card?", "How do I go about activating my new card?" ]
[ "When did you send me my new card?", "There must be an issue, why has my card been cancelled?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "I really want a physical card. How do I get one?", "Who can I speak with regarding a lost card?", "I need help with a lost card", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "Will you send me a new card in China?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "Can I get a card that works in other countries like Africa and Indonesia?", "What can you tell me about getting a virtual disposable card?", "Is my card payment reverted?", "Help me cancel a transaction.", "Is my card actually working? It's the first time I tried using it", "Can I use this card at any ATM?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "Does it cost anyting to get my own card?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "Which ATM's am i able to change my PIN?", "Will you charge me more if I use a European bank card for a top up?", "think someone is using my card with permission", "Is there a way to track the delivery of my card?", "Tell me how I can verify a card top-up.", "You sent me a card and now I want to link it.", "What are the currencies and cards that are supported with my account?", "I'd like to have another card", "I want a card, but I'm not in the UK- can I get one still?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "what's the process for getting a disposable virtual card?", "I want a physical card", "Do I get a real card?", "Can I get a new card with new expiration date in China?", "Why am I unable to withdraw my money through this card?", "What are the top-up fees for my card?", "Can I use my account now, even though my identity verification has not gone through yet?", "Could I get a MasterCard and Visa from you?", "What can I do to track the card you sent me?", "Can you please explain disposable virtual cards for me?", "I'm not sure why my card didn't work", "Is it possible to get another card?", "Should I order a new card before I freeze my original one?", "How can I use my credit card to transfer money?", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "Are there restrictions for my disposable card since it does not seem to be working?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Is this card available to Americans?", "How do you get a virtual card?", "I need to know the cost and when I will receive a new card to replace an old one.", "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?", "My card is about to expire.", "How do I get refills to my card when I'm traveling?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "How do I unlock my account after typing in the wrong PIN too many times?", "Why am I charged a fee for using my card on some purchases?", "How can you assist on verifying my identity?", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "Do I get a mastercard and visa?", "Can I get a card? I live in the US.", "I have a disposable card but it does not work?", "I need help finding the verification code for my top-up card.", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Help me to set up contactless payments.", "Where can I get a second card?", "Can I make sure my card is delivered on a specific day?", "Where can I pay with my debit or credit card?", "Where would I order a virtual card?", "Reason for my card to decline", "My bags were stolen. I need a new card but need to cancel the stolen one.", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "How do I know if i need a disposable card?", "When the time is right will this automatically replenish my balance?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "My physical card is not working", "I would like to create a disposable virtual card. How do I go about doing that?", "If I see a payment in the app that I don't recognize, what should I do?", "Can I verify my top-up card?", "How do i top up my google pay?", "Do i have to top-up with my credit card before I can transfer?", "Why is my disposable card not working?", "How do I report my card as lost or stolen?", "Will I be charged a fee to top up using a debit or credit card?", "What is the top-up limit for my card?", "Can I use my card in another institutions ATM?", "Is my card frozen?", "Will I be charged a fee for topping up using a European card?", "Will you reinstate my PIN?", "I want to reactivate my card, I thought I had lost it but I found it.", "Please tell me how to get a physical card.", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Where can I find a virtual card?", "Card delivery services? Where?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Will this card work at any ATM?", "Can a card stop working?", "I have left my card at my parents house. Can you send me a spare one please to use in the meantime?", "Is Visa or Mastercard available?", "My card is due to expire", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "Would it be possible for me to get a second card?", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "can I use my card before identity verification?", "Can I freeze my card right now?", "Where do I get a disposable virtual card?", "What is the Top up rate charge for using a card in the US?", "Please tell me how to get a card if I reside in the US.", "I'm trying to activate the auto-top up function. Where is it?", "In which countries can I get a card?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "I need a disposable virtual card. Please tell me how to order one.", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I want to give a second card for this account to my daughter, would this be possible?", "When will my virtual card arrive?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent." ]
56
i cannot seem to activate card
[ "The activation process for my card isn't working.", "Hi, would you please activate my card?", "How do I verify my new card?", "I couldn't complete card activation.", "I just got my card and cannot get it to work.", "My card needs to be activated asap", "Can I activate my card?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "How do I activate my card to start using it?", "What needs to be done to activate and use a card?", "What is the process to activate a card", "Please help me with the activation of the new card.", "What are the steps to activating a new card?", "I tried activating my card and it didn't work", "Help my activate my card.", "I got my new card but I am not sure if it need s activated and how?" ]
[ "Why is my withdrawl to cash still pending?", "I deactivated my card but would like to reactivate it.", "What's the process for topping up by card?", "card is lost, please help", "I tried withdrawing but my cash is not showing up?", "can i get a virtual card", "Can i top up by card?", "I want to request a physical card", "The ATM won't let me take out cash", "Why is my withdrawal from the ATM still showing as pending?", "I'm having problems with ID verification", "I found my card! Can I link it back into the app?", "I heard you have virtual cards. How do I get one?", "My card is lost! What do I do now?", "My card did not work at store.", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "What is the virtual card and how can i get one?", "Where's the verification code for the top-up card?", "If I will be traveling, is there a way to auto top-up my card on certain days?", "Is there anywhere I can't use my card?", "Can you help me track my card?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Where can I find an ATM to use this card?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "I haven't received my card yet, how long does it normally take?", "Why cant I transfer to my account?", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "Is there anywhere In the Eu this card can not be delivered in", "I lost my card. Can you help me?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "what is going on, i have entered my passcode and its not working", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "I found my card, can I add it to the app?", "Why is my balance not updated?", "I have lost my card! What is my next step?", "What is the procedure for me to get more cards on my account?", "I think my card is broken", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "I tried to use my debit card, but the payment did not work.", "Where can I use this card at an ATM?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "I would like to have a physical card to carry around and use. How can I get one?", "Your machine took my card. How do I get it back?", "Is there a way to track my card?", "I think my card is broke it's not working anymore", "Why is my debit card being declined when I have money?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "How do I get a real card?", "I'm interested in getting a card. How does one go about doing that?", "I would like to create a disposable virtual card. How do I go about doing that?", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "I need my card topped up,", "What should I do when my card reaches its expiry date?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Are there any specific ATMs that this card can be used at?", "What happens if I use my account and my identity verification hasn't finished?", "what cards can i use to add money to my account", "How do i authenticate a top-up card?", "My card is about to expire. Where do I get a new one.", "Why isn't the transfer I made to a friend showing?", "Why hasn't my account updated?", "Is there a way I can get my card expedited?", "How do I get a visa card?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "Is there a limit on how many times I can use a disposable card?", "Why will my transfer not go through?! Keep getting an error message.", "I cannot seem to find my PIN. Where is it?", "I cannot withdraw money from the ATM", "I attempted to top up but the app denied it.", "My card's expiration is approaching, how do I replace it.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Please let me know how to place an order for a virtual card", "What should I do if my card is missing?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "When do I set up my card PIN?", "How do I locate my PIN now that I have my card?", "I cant transfer money into my account", "Can I use American express with apple pay? Why does it make my top up not work?", "I want to top up by card", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "why wouldnt the atm give me money", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "What is not accepted in order for me to top up my account?", "I still haven't received my card in the mail", "Card payment is still pending, why is that the case?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Why can't my ID be verified?", "I am not able to verify my id. Why?", "The cast deposit from a week ago still is not in my account. Why?", "Is it possible to order a card?", "What do I do if it says my card payment has been cancelled?", "How do I link one of your card that I already have?", "Can I get an update on my replacement card?", "Why can I not get cash from the ATM?", "The card is non-functional.", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "how do i get a virtual card?", "How do I link a new card to an existing one?", "Is there a way to use this app with a disposable virtual card?", "Why was I not able to complete a transfer?", "My card suddenly quit working.", "I can't upload my identification.", "How do I receive more physical cards", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "My card won't work at all for anything.", "Where are my funds? I topped off my car but it didn't seem to complete.", "My transfer didn't work", "What to do if my card has been used without my permission?", "Why am I having trouble verifying my id?", "how do I ask for a physical card?", "I want a disposable virtual card, how do I do that?", "The ATM machine would not give my card back", "Please tell my why I was charged a fee for using my card?", "I was trying to top up my account and it isn't working", "Where can I locate my card PIN?" ]
392
What do I need to do in order to use my card I just got?
[ "My new card needs activating.", "Would it be possible to activate my card?", "How can i make my card active?", "I want to activate my new card.", "Can I get some help activating my new card?", "Tell me what I need to do to activate my card.", "I need assistance activating my card?", "What do I have to do to activate my card?", "I would like my card activated.", "I need help activating my new card.", "I tired but an unable to activate my card.", "I tried activation my card and it didn't employment", "Please help me with my card. It won't activate.", "I just got a new card how do I get it to start working?", "I want to start using my card.", "What would II do if I wanted to activate my new card" ]
[ "Can you tell me whats going on with my card it seems to be not working?", "What are the steps I need to take to cancel a transaction?", "Since my card is about to expire, I need a new one.", "can you tell me what cards and currencies you take?", "When will I have access to my pin number?", "How do I top up?", "There was a charge applied when I used my card.", "I hope to get a Visa card", "Where do you need to live to receive card", "Can I top up using an international card", "How many active cards can I have?", "Why has my card payment not yet been applied to my account?", "My card is expiring soon.", "Please help me! My physical card isn't working right.", "What currencies and methods can i use to top up my account?", "My card won't work.", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Can I use my American Express to add money to my account?", "Where can I get a card in the EU?", "I seem to have lost my card.", "are both visa and mastercard available to me?", "Tell me how many transactions I can do with a disposable card.", "I have tried to use my card several times and it does not work.", "I need more than one disposable card", "Can I have my card delivered on a specific day?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "When my card expires what happens to my account?", "How can someone send me money?", "I need my card to be delivered fast", "How can I change the PIN? Do I have to go to a real bank?", "The ATM ate my card; how do I get a new one?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Will I get a real card?", "What options do I have in regards to payment?", "My card's expiring a month from now, should I place an order for the new card?", "Are there any restrictions for the disposable cards that I need to be aware of?", "Can I use American express with apple pay? Why does it make my top up not work?", "Can a credit card be used to transfer money?", "What will I be charged for a physical card?", "What do you need so I can verify my identity?", "What do I need to do to cancel a transaction?", "What are the ATMs that will accept this card?", "how do i get into my account and edit my details", "Is there a way to get a virtual card?", "What cash stations take this card?", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "How soon do cards arrive after I order them?", "Can someone in the US have a card?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "When can I expect money to be transferred to my account?", "My card doesn't work. I can't get cash out at an ATM", "My card doesn't seem to work anymore", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "How do i authenticate a top-up card?", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "Is Visa or Mastercard available?", "Can I pay with my card anywhere?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Is it acceptable to use either Visa or Mastercard?", "I have a pending payment on my card. Why?", "do i have to setup apple pay to use it", "How do I go about verifying the top-up card?", "How do I deactivate a stolen card?", "How can I tell if an AMT will take this card?", "What ID do I need to verify my identity?", "Which ATMs accept this card?", "Which ATMs accept this card?", "In regards to the PIN of the card?", "Is it possible to get a physical card?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "How many times can I use a disposable card?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "What can I do to track the card you sent me?", "Can I have more than one disposable card?", "Can you accept my other card from the U.S.? It is the only other one I have.", "Do I have a choice for a Mastercard?", "I have a disposable card but it does not work?", "What steps do I need to take to exchange currencies?", "Where do I find my code to verify my top-up card?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "How do I use contactless pay?", "Can I get a card that works in other countries like Africa and Indonesia?", "How can I obtain a disposable virtual card?", "Are visa and mastercard accepted", "Is there a cash withdrawal fee? Because I just got charged?", "What businesses can I use this card with?", "Can you please explain disposable virtual cards for me?", "For the first time I got a fee on my account. How do I know when you charge these fees?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "How do I report fraud on my card?", "Will it cost me to get a second card?", "I would like to reactivate my card.", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "How do I change my account details?", "I just saw a fee on my account. When do these get charged?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "Can I use a transfer to receive my transfer?", "How do I create a disposable virtual card?", "Where do I order a virtual card?", "Are there any fees if I want to add money using an international card?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "Is there an allowance on cards?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "My card is due to expire", "What are the steps needed to top up with Apple Pay?", "Can I choose when my card is delivered?", "My card has an expiration date, will you send a new one automatically?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "Why am I being a charged for using my card?", "Please help me get a Visa card.", "Why is there a fee for using my card?", "I need help getting the virtual card to work." ]
349
My new card has arrived, what's the activation procedure?
[ "How do I activate my card so I can start using it?", "What is the activation process on my new card?", "Can I get some help to get me card activated?", "What is the process for activating my new card?", "What do I need to do to activate my new card?", "I am having trouble activating my card.", "Why can't I activate my card?", "Assist me please with card activation.", "Hi, would you please activate my card?", "I got my new card. How do I activate it?", "what do i need to have with me to activate card", "I need assistance activating my card?", "How do I activate my new card I just got?", "Tell me how to renew my new card?", "How do I activate a new card?", "How long does it take to activate my card?" ]
[ "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "What do I do if I can't get my card out of the ATM?", "why have i not got my new card?", "How long will my transaction take?", "What do I have to do to prove my identity?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "Are new cards available from China?", "What do I have to do to change my pin?", "How will I know when I can use the auto top-up feature?", "Visa and MasterCard, can I get them both?", "My card got blocked, how do I reset?", "Would I get a Visa or Mastercard?", "Where do i find my PIN?", "My card data has been exposed.", "Can you point me in the right direction of where to go to roder a disposable virtual card, I can't seem to find it.", "How do I go about transferring money into my bank account?", "Am I allowed to use any card to make a payment?", "How do I withdraw money?", "How do I change my details?", "Is my card denied anywhere?", "Would I have to pay anything if I need an additional card?", "Are there any limits to were my card is accepted?", "How do I report my card as lost or stolen?", "How can I top up my account and which currency can I use?", "Will you be able to send the new card to China?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Help me transfer money to my credit card.", "Can you tell me what i need for the identity check?", "I would like to order a disposable virtual card. How can I do this?", "When will my deposit be processed?", "How come my card doesn't work anymore?", "Can you tell me how to locate my PIN?", "I would like a Visa card.", "why and how soon do I have to have proof of identity to you?", "Is it possible to transfer money to my credit card?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "Can you give me information about verification code?", "What is the code I need to get into the app?", "The ATM ate my card; how do I get a new one?", "Will I be charged a fee to top up using a debit or credit card?", "My virtual card isn't working. What do I do?", "What top up charges are there for US cards?", "I want to top up by card, what do you support?", "Will you charge me if I top up by card?", "Can I use American Express?", "How do I reset my PIN?", "I found my card again. Can I put it back into the app?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "how much is the fee for topping by card", "Can I use my card in Austria?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Where are the cards transported to?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "Which merchants accept this card?", "Do all ATMs accept this card?", "I ordered a card and would like to know how to track the delivery progress of it.", "I paid with a card and there is an extra charge. Why?", "How do I use auto top up?", "Why has my card payment been reverted?", "Can I use my American Express card to add money into my account?", "Can I track my card while it is in the process of delivery?", "Why is my card not working anymore?", "Will you charge for a physical card?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "I received an extra charge for using the card. Why?", "I would like a virtual card- where can I purchase one?", "Can you give me a virtual card?", "Do I need to verify my identity?", "can i get a description of how to use a disposable virtual card", "Can I reactivate a card I thought I lost?", "What was I charged a fee for card payment?", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "Can I add funds to the card directly from my bank account?", "When will my funds transfer?", "What are the steps I should take to recover my swallowed card?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Suddenly, my card won't work.", "I thought I lost my card but I found it today, so I would like to reactivate it.", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "In which stores can I shop with this card?", "My card is lost! What do I do now?", "How do I change my information?", "What do I do if my card is stolen?", "how much for a physical card?", "Can I freeze my card right now?", "How do I request a disposable virtual card?", "How to I transfer my funds into my account?", "Is there a list of ATMs that take this card?", "Why isn't my card working anymore?", "How do I auto top-up?", "with what can I verify my identity?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "How is the top-up card verified?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "What's the procedure with currency exchange?", "Will the transfer show up in my account soon?", "Where are cards delivered to?", "Where is the transfer to my account that I made?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "I need to get visa and mastercard", "Will this card work at any ATM?", "Why is my card payment pending?", "Do you charge for physical cards", "Can you send me the actual card?", "I have a card payment that I don't recognize. What should I do?", "What is the disposable card for?", "I would like to track a card sent to me, how do I do that?", "I show another charge on my card from when I used it, why?", "Where is the verification code display?", "Do I have to do an identity check?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "What are my bank details so I can do a transfer?", "I don't know if I made this payment on my card.", "I can't get the card itself to work.", "How is my money transferred to the account", "How long does it take for me to get my pin" ]
383
How can my new card be renewed?
[ "Could you please tell me how to activate my new card?", "I just received my card and I'd like to activate it.", "How do I activate my card, so that I can start using it?", "I got my new card where do I go to activate it?", "How do I activate my card so I can start using it?", "Please help me with the activation of the new card.", "How can I switch on my new card?", "I would like to activate my card to use now, can you help me?", "It won't let me activate my card.", "How do i activate my card", "What do I need to do for the card activation?", "What do I do to activate?", "What do I need for activation of my card?", "Tell me what I need to do to activate my card.", "I would like to activate my card.", "Is my card ready for use or does it need activated and if so how?" ]
[ "Suddenly, my card won't work.", "My payment for my card is not working", "I need my card immediately.", "where in the app can i find out about my new pin", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "How many cards can I have for one account?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Am I able to get both a Visa and MasterCard from you?", "Can I use my card wherever I want?", "Tell me how to setup a new PIN.", "Which cards and currencies are supported?", "I want to top up by using a credit card, which ones do you support?", "How much does it cost to top up a US-issued card?", "Where can I order a virtual card?", "How long should I wait for the card to arrive?", "Can i change my PIN at the ATM?", "Can I reset my PIN?", "What's the limit for disposable virtual cards?", "How many transactions can I do with a disposable card?", "Can I do more than 10 transactions with a disposable card?", "how much does a card cost and why do you charge me", "How long will it take my card to get here?", "This card is accepted by what businesses?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Please tell my why I was charged a fee for using my card?", "When can I use money sent to my account?", "An extra fee has been added to my card payment is this correct?", "Where can I find the verification code on a top-up card?", "Why am I being a charged for using my card?", "How many cards can I have?", "I want to get Visa and Mastercard", "How do I input a new address?", "Can I change my pin at an atm?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I would like a virtual card- where can I purchase one?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "What do I do if an ATM ate my card?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Is there anywhere my card will not be accepted?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "Is it possible to give a second card from my account to my daughter?", "Where do I order a virtual card from?", "How do I deactivate a stolen card?", "Do you let me choose between Visa and Mastercard?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "Is it possible to have more than one disposable card?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "How do I go about changing my PIN?", "What is the extra fee that was added when I used the card?", "Is payment required to get a card of my own?", "Can you make sure I get a MasterCard and not a Visa?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "How do I change the details in my account?", "how do VR cards work", "How can I verify my identity?", "How do I see my updated balance after I make a cheque or cash deposit?", "How much is it to send out additional cards?", "Can you tell me what I need to do to have my pin changed?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How many transactions can I do with one disposable card?", "When do I receive my PIN", "How many active transactions can I make with a disposable card?", "Where do you need to live to receive card", "How many transactions can I make on my disposable card?", "When do I get my PIN?", "My non-physical card will not work", "I have another card from the U.S. Will you be able to accept that one?", "help me find the top-up card's verification code?", "I'd like to have another card", "How do I verify my identity?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "What do I need to do to change my PIN?", "Where can I use my Mastercard?", "My card wont work at an ATM", "What is the verification process for a top up card?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "If I live outside of the UK am I still eligible for a card?", "When will my card payment be done pending?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "I would like to know if you use Visa or Mastercard.", "How do I use contactless pay?", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "In which stores can I shop with this card?", "Where is the tracking number for the card?", "Do I need to verify my top-up card?", "I would like to apply for a visa card.", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Where can cards be delivered?", "I found my card in my jacket this morning, so can I reactivate it?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "What credit cards do you carry", "Can you provide information for freezing my card immediately?", "Are there any charges for topping up a US-issued card?", "Can I top up my card with other cards?", "Is my card accepted everywhere?", "Do I get a choice between Visa and Mastercard?", "Can cards be dispatched on a specific date?", "What locations can a card be delivered to?", "What can I do with a disposable virtual card?", "Do I receive the physical card for free", "Is it possible for me to track the card is was mailed to me?", "Why has my card declined", "What will I be charged for a physical card?", "Where can I have a new bank card sent to China?", "Can I change my pin number at a cash machine?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Please explain to me the process of getting a virtual card.", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "How is my card payment still pending?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "One of my card payments has reverted", "Are there limits to businesses that will accept this card?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "What countries will my card be supported in?" ]
161
What is the proper way to activate a card?
[ "I would like to get help from someone with activating my card.", "Can someone assist me with activating my card?", "My card needs to be activated.", "I would like my card activated.", "The activation process did not work, please help?", "I am having trouble activating my card.", "Can I activate my card with the app?", "Assist me please with card activation.", "My new card has arrived, what's the activation procedure?", "I just got my new card. How can I activate it?", "Where do I activate my card?", "Please help me with my card. It won't activate.", "What is the process for activating my card and using it?", "What is the process for activating my card?", "I would like to activate my card.", "I tried activation my card and it didn't employment" ]
[ "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "How do I go about transferring money into my bank account?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "Someone else might be using my card without my permission.", "Does every place of business accept this card?", "what countries can i use my card in", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "I would like to order a virtual card.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "Use credit card to transfer money", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How do I use bank transfer to top up my account?", "I'm trying to activate the auto-top up function. Where is it?", "Can I freeze my card right now?", "What form of identification is accepted?", "What are my limits on disposable cards?", "Is it possible for me to get a virtual card?", "how can i track card you sent", "What are the limits to using disposable virtual cards?", "If I were to use a European bank card for a top up, will I incur a charge?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "I have lost my card! What is my next step?", "My card is lost! What can I do?", "How do I go forth on transferring money into my account?", "I am interested in a Visa or Mastercard. Do you offer them?", "Does it cost anyting to get my own card?", "Can I put my old card back in the app?", "Why is there a fee associated with card use?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Is there a way I can check on the card on route to me?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "How do I know it is a Mastercard ATM?", "What are the fees of using an international card to add money?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Are there any limits if I use these virtual cards?", "What should I do if my card payment was cancelled?", "I found my old card. Can I link it back into the app?", "I want to change my pin number from an ATM. Is this possible?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "How do I make my transfer go through", "How long until my card is delivered?", "I need to transfer money into my account, HOW?", "Will you charge for a physical card?", "When do I get my PIN?", "I need my virtual card", "How can I top up my account and which currency can I use?", "I would like to receive instructions showing the verification process for top up cards..", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Do I have to pay extra if I use an international card to top up my account?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I would like to purchase another card.", "I need to make my card PIN a different number", "Where can I find an ATM?", "Where's my virtual card", "How much does it cost to top up a US-issued card?", "can i order cards on the app", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Which ATM's am i able to change my PIN?", "Why won't my card work anymore?", "Where can I update my pin number?", "Can you tell me whats going on with my card it seems to be not working?", "Can you transfer money to your card by bank transfer?", "I have a disposable card but it does not work?", "What ATMs can I withdraw money from?", "Where do I change my PIN?", "My card is broke, what do I do?", "What is the expected delivery date of my card?", "How can I reset my darned PIN number?", "How many times can I use my disposable card?", "Can I get cash with this card anywhere?", "I would like to give another card to my daughter, how can I proceed?", "How long do you have to wait to see your virtual card your ordered?", "How do I pay by check?", "Can you please explain disposable virtual cards for me?", "where do I top up my google pay?", "Will any business take this card?", "Please explain to me the circumstances in which my card payment would be reverted?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "What do I need in regards to identification?", "Where do I go to cancel a transaction?", "My card's frozen, what can I do?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Is there an additional charge for topping up using a European card?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "My card is almost going to expire.", "How many card payments can I use on a disposable card?", "I think my card is expiring, what happens then?", "How can I go about transferring money to my account?", "Is there a specific type you need for identity verification?", "I really need money from my card today, but my card is getting declined. Please help!!", "On a card payment, why is there a fee?", "disposable virtual card can be ordered where?", "What happens if the ATM doesn't give me back my card?", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Can you get me my card fast?", "How long until my card will get here?", "how to get a new card in china", "How much longer is it going to take to get my new card?", "I need to top up, but I have to use an international card. Is there a cost for that?", "I need to top up cash, How do I do it?", "Will I get a real card?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "What is the process for transferring money into my account?", "What do I do after the ATM takes my card.", "Is there a fee for sending additional cards?", "How do I set a new pin?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "My card has been found. Is there any way for me to put it back into the app?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Who can request disposable cards?", "Do you accept any card and currency?", "top up with credit card", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "I need to change my card PIN.", "My card payment didn't work, can you help?", "Need a new card, mine is expiring." ]
235
How do I activate my card that just arrived?
[ "What is the procedure for activating this card?", "How can I switch on my new card?", "The activation process did not work, please help?", "I tried activation my card and it didn't employment", "I need info on activating my card?", "Is there a way my new card can be renewed?", "Could you please tell me how to activate my new card?", "Is my card ready for use or does it need activated and if so how?", "What's the right way to activate my card?", "I was unable to activate my card.", "How do I go about activating my new card?", "How do I verify my new card?", "Can I call to get my card activated?", "Help me activate my card.", "I just got my new card, how do I activate it?", "What is the process for activating my new card?" ]
[ "What should I do if my card payment was cancelled?", "Where are the cards transported to?", "Is there a fee to order a physical card?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I haven't received my card.", "Can I get a card although I'm not in the UK", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Where can I find a virtual card?", "Can I get a new card in China?", "What type of ATMs accept this card?", "How do I get a PIN?", "How do I change my PIN?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "The ATM won't give me my card back. I need it back now!", "I don't know why my card payment did not work", "I'm not certain, but someone may be using my card.", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "can i get a card if I live in the usa?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "I need clarity on why my card is not working.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "How do I cancel a recent transfer?", "Is there a specific date i can have it delivered?", "Where can i find the virtual card?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "when will my transfer arrive", "Why is the payment showing as pending from things I bought this morning?", "My card was declined at a restaurant today and I don't know what the problem is.", "How much is it to use my US debit or credit card to top up?", "Where can I update my pin number?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "My card was used without my permission, what do I do?", "How can I verify the top-up card?", "I have not received my card and it's been a week, what do I do?", "My card doesn't work. I can't get cash out at an ATM", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "i dont recognize a charge on my card", "Tell me how I can verify a card top-up.", "how can i top up?", "My card still hasn't arrived after two weeks, now what?", "In which stores can I shop with this card?", "Can I choose between Mastercard and Visa?", "What are ways to test why my card might not be working?", "I believe my card has been stolen, what can I do about this situation? It's urgent.", "What card types can I choose from?", "How does one send me money?", "i havent got my card", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Why hasn't my card been delivered?", "What is the fee charged for using my card?", "Is my card denied anywhere?", "I just looked over my statement and I don't recognize the name of a card payment.", "I really need money from my card today, but my card is getting declined. Please help!!", "Can you track my card for me?", "Can the card was sen to me be tracked?", "Somehow I am missing my card. What should I do?", "What areas are cards delivered to?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "What businesses accept my card?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Where do I verify my identity?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "How do I select a Mastercard instead of a Visa?", "Is there a way to order a virtual card on the website?", "Could you please freeze my card immediately?", "Why isn't my card working anymore?", "My card expires soon, will you send me one automatically?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "How is my card payment still pending?", "I need to get a card, but I live in the US.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Can you tell me whats going on with my card it seems to be not working?", "Can I use my American Express stored in Apple Pay to top up?", "I really want a physical card. How do I get one?", "What do I do if my virtual card won't work.", "help me find the top-up card's verification code?", "So, the card PIN?", "What ATM machines allow this card?", "I would like a Visa card.", "I cannot seem to use my card.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "What do I do if someone used my card without my permission?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "What is the price for an additional card?", "what's the process for getting a disposable virtual card?", "How do I withdraw money?", "Does the card you sent have a tracking number?", "The card that I have isn't working. This is the physical card.", "I want to use a payment card to top up my account. How can I do this?", "can usa residents get a card?", "Do I have to top up in euros if I use a card, or can I use a different currency?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "How do I set a new pin?", "ATMs, which ones will accept this card?", "Why is my physical card not working?", "Where can I use my Mastercard?", "What is the reason for my card payment to be reverted?", "What is the process of obtaining a disposable virtual card", "I need help with understanding why my card is not working.", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "How do I activate auto top-up when traveling?", "I recently transferred money to my account when will it show up?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Can I choose between Visa and Mastercard?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "How long do I have to wait for my transaction to be completed?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Is a physical card also available", "What should I do if I want to get another card for someone in my family?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages." ]
599
Could you please activate my card
[ "Please, activate my card", "How do I activate a card?", "How can I switch on my new card?", "What is the process for activating my card and using it?", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "I just got my new card. How can I activate it?", "What is the procedure for activating this card?", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "How long does it take to activate my card?", "Tell me what I need to do to activate my card.", "How long will it take to activate my new card?", "I tired but an unable to activate my card.", "Where do I activate my card?", "I just got my card and cannot get it to work.", "Where can I activate my card?", "How do I activate my new card" ]
[ "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Can I have a tangible form of my virtual card.", "How can I create another card linked to this account?", "Can I top-up my card using a bank transfer.", "I need to add a serious amount of cash to my card, how do I do that?", "how to get virtual card", "Can someone please help assist me by explaining to me why my pass-code is not working?", "Is there a fee for extra cards?", "How can I fix a problem where my virtual card is rejected?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Is there a tracking number for the card you sent me?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "What will happen if I want to add money using an international card? Will I run into any fees?", "My card isn't letting me purchase something and I wanted to know why.", "Could you explain why my card payment did not work?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "How can I fix my card, it got declined twice.", "How can I get my card out of the stupid ATM that ate it?", "My card is lost! Please help me!", "My virtual card isn't working. What do I do?", "I want to get my hands on one of those virtual cards!", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "When can I expect my new card to get here?", "Is there any way i get a disposable virtual card as well?", "I want to add money to my international card, so are there any fees charged to do this?", "I can't use my card.", "Do you know why my card payment did not work?", "Where do I order a virtual card?", "In the app, how can I make it show the new card that arrived?", "My card has been compromised", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "Can someone help with my passcode?", "Where would I order a virtual card?", "How do I find my card PIN?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "Is my card frozen?", "What is the reason for my card payment to be reverted?", "Since my pin is blocked, would you help me unblock it?", "what cards can i use to add money to my account", "I need to get a card, but I live in the US.", "Can you help me with proving my identity?", "can i get a description of how to use a disposable virtual card", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "How do I actually obtain a card myself?", "Will you tell me how I am supposed to use the disposable cards?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Are there any places that I can't use the disposable cards at?", "I'm trying to verify my top-up card, but I can't find the code...?", "Can I choose between Visa and Mastercard?", "Where do I pay with my card?", "I tried using my card and it kept getting declined, Why?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "The expiration date of my card is approaching .", "do i have to talk to someone to close an account or can i in the app", "My card wont work at an ATM", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "I am interested in giving a second card to my daughter, how can I make this happen?", "Please explain why my card was declined?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "How do I set up my card PIN?", "I had a duplicate card and got charged twice. How do I resolve this?", "Is there a reason why my virtual card won't work?", "How do I take a block off my card?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "Can I top up my card with other cards?", "I live in the EU - can I get a card?", "For physical cards, do you charge?", "I would like a second card.", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "I want a backup second card. Is this possible?", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "Do I get a real card?", "can you assist me with the auto top up ?", "What steps do I do to transfer money using my credit card?", "Is there a fee to get an actual card?", "If i'm not in the UK, can I still get a card?", "Which credit card top-ups do you accept?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "What are my limits on disposable cards?", "What was the cause for my card to be declined?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "I just got my new card and tried using it and it was declined?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "How do I go about verifying the top-up card?", "card is being used by someone else", "what countries can i use my card in", "What can I expect at card expiration?", "Will I get a real card?", "Will this card work at any ATM?", "What retailers accept my card?", "Can you tell me why my card payment did not work?", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "How does a US resident go about acquiring a new card?", "Can I choose between Visa or MasterCard?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "My card is stolen. Help!", "Is there anyway, I can get a disposable virtual card?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "How do I go about transferring money using my credit card?", "I think that somebody is utilizing my card without my authorization!", "Where can I use a disposable card?", "Help, I need to top up my account. Where do I send a check?", "Why does my top up say still pending when I used my card to do it.", "How do I report my card lost or stolen?", "Please send a new card; the ATM ate mine.", "Where can I order a virtual card?", "How do i secure a top-up card?", "How do I track my card?", "How do I order a disposable virtual card?", "Today I used my card at a restaurant and it was declined. Why?" ]
637
I need to activate my card can you do that now?
[ "I have a new card and need to activate it", "Can you activate my card pls", "I just got this card & I don't know how to activate it.", "I would like to activate my card.", "Why can't I activate my card?", "I just got a new card, and I want to know how to activate.", "I need assistance to activate the card on my account.", "I tried activating my bill of fare and it didn't workplace", "I got my new card but I am not sure if it need s activated and how?", "How can I start using my card?", "What is needed to activate my card?", "I just got my new card, how do I activate it?", "My card needs to be activated.", "How do I activate my card so I can start using it?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "What is the process to activate a card" ]
[ "How do I order a disposable virtual card?", "How do I know which ATMs will accept this card?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "What options do I have in regards to payment?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "What will happen if I want to add money using an international card? Will I run into any fees?", "My card is lost! What can I do?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "Can I have one of the virtual cards?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "If I need more cards, are there any fees?", "Can I use American Express?", "How can I go about ordering a virtual card?", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "How do I withdraw money?", "Are there any places that I can't use the disposable cards at?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "Is there an option to have a virtual card?", "I need to change my card PIN.", "How do i set up my credit card to send transfers?", "Can I get a second card for free?", "I need to make an immediate cancellation related to a transfer. This was a mistake. Please assist quickly so this does not actually go through.", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "Are there limits as to where my card will be accepted?", "What age do you have to be?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "How long until my card is delivered?", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "How can I link the new card?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "Can I use my card everywhere?", "What can I do about a direct debit transaction on my card that I didn't make?", "Can I cancel my transaction?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Am I able to track the card that was just sent to me?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Google pay and top up, I want it, can I get it?", "How would I use a disposable card?", "Contactless payments need to be enabled for my card.", "Is there a way yo change my PIN?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Where do i go to receive a virtual card", "Will I be charged a fee to top up using a debit or credit card?", "Can I get a new card in China?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "I have a question regarding the PIN of the card?", "Do I need to verify my identity?", "i need a virtual card", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "I'm just wondering when my card will get here.", "I was looking to buy another card today.", "How do I replace a stolen card?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "What are the steps I need to take to cancel a transaction?", "What do I do if an ATM \"stole\" my card?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Using Google Pay, can I top up?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "I want to top up my account. Can I do it with Google Pay?", "What can I expect at card expiration?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "I'd like to order another card", "Where can I obtain my virtual card?", "Can I make online purchases with my card?", "I need some help linking my new card.", "Where do I top up?", "What should I do if I think that someone else may be using my card.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "How much are you going to charge me if I top up my US card?", "I need to update my info.", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "Which part of the app do I order virtual cards from?", "Is there a way I can check on the card on route to me?", "How can I get my card out of the damn ATM?", "I just tried to top-up and now I'm getting an additional verification message, why?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "Can I add money to my card automatically during a trip?", "Is there a way to verify a card top-up?", "I need to know the cost and when I will receive a new card to replace an old one.", "What do I do if an ATM ate my card?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "I want a card, but I'm not in the UK- can I get one still?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "How can I receive a virtual card?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "My card appears to be broken how can I fix it?", "What should I do if I want to get another card for someone in my family?", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "Can cards be dispatched on a specific date?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Can I have another card in addition to my first one?", "What is the reason for my card payment to be reverted?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Is there any limit to the amount I can add to a card at a time?", "Can you freeze my card it was stolen", "Please help in finding my card PIN, thank you!", "Help my verify my id.", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "The expiration date on my card is coming up", "I need a physical card. What are the fees?", "do i have to wait for a physical card before i get my pin", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "Where do I find my card PIN?", "What are ways to test why my card might not be working?" ]
637
What do I need to do to activate my new card?
[ "Can I activate my card with the app?", "I can't activate my card?", "I need more assistance with how to activate my card.", "I have a new card. How do I activate it?", "I need to activate my card.", "I need to actuate my card.", "Help me activate my card.", "How do I get my card active?", "My new card is here, what's the process for activating it?", "can you assist me in activating my card?", "What do I do to activate my new card?", "I need to activate my card can you do that now?", "How long will it take to activate my new card?", "How do I activate a card?", "What would II do if I wanted to activate my new card", "How do I turn on my new card?" ]
[ "My card is lost! What do I do now?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "How can I fund another account with my American Express?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Where are the locations of ATMs that accept this card?", "What ATMs use this card?", "What is the maximum transactions I can use on a disposable card?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "What should I do if my card is stolen?", "Will I be charged for topping up by card?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "can i order cards on the app", "When trying to get more than one card is there a extra amount that needs to be paid?", "Help my verify my id.", "What is the extra fee that was added when I used the card?", "Can I get a card in the EU?", "Where can I use a disposable card?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What are the steps for the identity checks?", "What should I do if my card payment was cancelled?", "Will I be able to use my card anywhere?", "Can you explain why I am now getting charged a fee for using my card?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "oh my god I lost my card! what should I do?", "What is the verification code for my top up card?", "Please help me get a Visa card.", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "What kind of fee is there to top-up my account?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "How do I verify my identity online", "Please tell my why I was charged a fee for using my card?", "My card wont work at an ATM", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Will my other US credit card be accepted?", "How can I use American Express to add money to my account?", "How can I withdraw money?", "Do you guys accept mastercard or visa?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "What cards do you offer?", "How do you verify an identity?", "How can I receive money?", "Help me. My card doesn't work.", "What is the maximum number of transactions I can make with one card?", "I need to get a card, but I live in the US.", "I have lost my card! What is my next step?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "What kind of businesses will take my card?", "Do you charge a fee for topping up a card?", "How long will it take my card to get here?", "My card has been found. Is there any way for me to put it back into the app?", "Why haven't I gotten my new card?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "Hi! What documents can I use to verify my identity?", "How do I top up with Apple Pay?", "help me find the top-up card's verification code?", "How did the extra charge on my card come in effect?", "Is getting my identity verified required before I can use my account?", "Do you give out Visa or Mastercards?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "What types of cards and money do you accept?", "I want to transfer money. How do I do that for my account?", "I need clarity on why my card is not working.", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "I need help with understanding why my card is not working.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Is there a way I can have a mastercard?", "Why is top up not working if I use my American express with my apple pay?", "What do I do if someone used my card without my permission?", "How long does it take for a new card to ship?", "What documents do I need for the identity check?", "Would it be possible for me to get a second card?", "I have a top up card. Where is the verification code?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Will I be charged a fee to top up using a debit or credit card?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "How do I get Top Up to work in Apple Pay?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "When can I order a disposable virtual card?", "What methods can I use to top up my account?", "Can I get spare cards?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "My card is broke, what do I do?", "How can I use my American Express to add money into my account?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How can I use American Express to add funds to my account?", "For physical cards, do you charge?", "I need to order a new card as my other one was stolen.", "Can you tell me where to go to get a disposable virtual card?", "I need to verify my identity. How do I do that?", "My card was confiscated by an ATM. How do I get my card back?", "how much for topping up by card?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "At what cash machines can I change my PIN?", "What am i missing to verify my id?", "How do I fill out the identity check?", "Do you charge extra for topping up with a debit or credit card?", "My card is due to expire", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "When will I get my card shipped to me?", "What is the top-up limit on my cards?", "How do I get a PIN?", "How do I use contactless pay?", "How long should I expect for the card to arrive?", "I want to transfer from accounts in order to Top up. What are the steps necessary.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "If my card was lost or stolen can I re-link it?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "What forms of ID work for verification?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Someone might be using my card. What should I do?" ]
599
Tell me how to go about activating my new card?
[ "How long does it take to activate my card?", "I need to activate my card.", "I just got my card and cannot get it to work.", "How do I active this card?", "My card needs to be activated asap", "I just got my new card. How can I activate it?", "What is the most efficient way to activate my new card?", "How can my new card be renewed?", "Can someone assist me with activating my card?", "Can I activate my card?", "My new card came in. How do I activate?", "I need to actuate my card.", "What would II do if I wanted to activate my new card", "What information do I need to gather in order to activate my card?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "What steps do I have to take to activate my card?" ]
[ "I don't understand how to top up my account, can you please explain the process?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Can I have one of the virtual cards?", "How do I go through the identity checks?", "Who accepts the card?", "Do you charge a fee for topping up a card?", "How can I fix my card, it got declined twice.", "How can I stop fraud on my account right now?", "Okay, I found my card, can I put it back in the app?", "I would like to top up my account automatically. How do I do that?", "How can I revert a transaction from this morning?", "I found my card again. Can I put it back into the app?", "Who can I speak with regarding a lost card?", "I seem to have lost my card.", "what countries can i use my card in", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Tell me how to change my details.", "What kind of ATM's can I use?", "I have a card payment that I don't recognize. What should I do?", "Where is my new card? I have been waiting a week!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "The card can be used at which ATMs?", "how do I find the code to verify the top up card?", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "What can I do to track the card you sent me?", "When would my card be charged an extra fee for a transaction?", "Can I have a spare card for this account please?", "If my card was lost or stolen can I re-link it?", "Where do I go to verify my identity?", "Do you have any fees if I want to add money using an international card.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "with what can I verify my identity?", "I'm trying to activate the auto-top up function. Where is it?", "What is the verification code for my top up card?", "Is it possible to order a virtual card?", "Please tell me the steps to verify my identity.", "How can I reset my PIN?", "How do I track the card you sent to me?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "Can I get a second card for free?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I was looking to buy another card today.", "Where do I go to change my account details?", "Visa and MasterCard, can I get them both?", "How do I freeze my bank card, as there has been a strange withdrawal?", "How long do you have to wait to see your virtual card your ordered?", "What do I do if an ATM ate my card?", "Is my card denied anywhere?", "My new card has not been delivered to my home yet. What is going on?", "What are the steps for depositing cash into my account?", "Please help me get a virtual card.", "How much does it cost for additional cards?", "What should I do if I think someone is using my card without my permission?", "I would like to have a Mastercard.", "Where do I get a disposable virtual card?", "Where is the tracking number for the card?", "What countries can I use the card in?", "Can I get a card even though I live in the US", "What steps do I take to unblock my PIN?", "My card's frozen, what can I do?", "Why have I not gotten my new card?", "What process should I use to transfer money into my account?", "How to modify my details.", "I have questions about how to transfer money to my account.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "I am interested in giving a second card to my daughter, how can I make this happen?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "Can I track when my card will be delivered?", "Are there only certain ATM machines where I can use this card?", "Please help me to know the status of my card payment as its pending since a while.", "How does my identity get verified?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "What options do I have in regards to payment?", "I want to change my PIN - do I need to be in a bank?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Can I use my American Express card to add money into my account?", "Is ordering a new card from China available?", "Do you have any card fees if I want to add money using an international card?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "How do I open up an account for my child?", "Will I be charged any fees if I want to add money with an international card?", "Will you accept my other card?", "I have one of your cards, but I don't know how to link it.", "can i use both visa and mastercard", "How do I go about cancelling a transaction?", "I would like a card please.", "I need more than one disposable card", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Where do I change my PIN?", "Is there any limit to the amount I can add to a card at a time?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "In which stores can I shop with this card?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "How long until the card arrives?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "I need to transfer money into my account, how do I go about doing this?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "Can I get a card although I'm not in the UK", "What do I need to verify my identity", "in china, need new card", "What is the pending payment on my card about?", "What are the steps for making a transfer for topping up?", "Where can I use a disposable card?", "How do I get a new expiration date?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "My card is broke, what do I do?", "I need a card, but I'm in the US at the moment.", "Can I use my account now, even though my identity verification has not gone through yet?", "Is there a way I can get my ATM card back from the machine?", "What forms of ID should I use for verification?", "Where is the virtual card located?", "My card has been found. Is there any way for me to put it back into the app?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!" ]
506
How can I activate my card so I can start using it?
[ "What is the proper way to activate a card?", "My card is not able to be activated how do I get it to work?", "I was unable to activate my card.", "Help me activate my new card.", "Can you tell me how I go about activating a new card?", "How long does it take to activate my card?", "What do I need to do to activate my new card?", "I tried activating my bill of fare and it didn't workplace", "What steps do I have to go through in order to activate my new card?", "I just got my new card. How can I activate it?", "can you assist me in activating my card?", "I am having trouble activating my card.", "Can you activate my card pls", "My card needs to be activated.", "What would II do if I wanted to activate my new card", "I tried activating my card and it didn't work" ]
[ "How do disposable cards work?", "Please tell me why I was charged additionally when I used the card.", "What is the disposable card for?", "How can I track my card's delivery?", "Help my verify my id.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Am I able to modify my account details?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "What do I need for the identity verification?", "What services can I use to top up?", "Would I have to pay anything if I need an additional card?", "I cannot use my card.", "Can you help me find the virtual card?", "Are there limits to businesses that will accept this card?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I need a card, but I'm in the US at the moment.", "Is there a disposable virtual card I can order?", "I live in the UK. Can I get a card?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "My actual card isn't functioning.", "can I have a non virtual card?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Send me a physical card", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "What forms of ID should I use for verification?", "I would like to track a card sent to me, how do I do that?", "What process should I use to transfer money into my account?", "When the time is right will this automatically replenish my balance?", "My card stopped working when I use it", "A card has been sent to me, how do I track it?", "card is being used by someone else", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Am I able to order a disposable virtual card?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "I really need money from my card today, but my card is getting declined. Please help!!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "How do I top up? Can I use my apple watch?", "The bank machine didn't give my card back how do I get a new one fast?", "How many card payments can I use on a disposable card?", "What cash stations take this card?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "Do you know if there is a tracking number for the new card you sent me?", "I suspect someone used my card.", "I can't find my card! What should I do?", "Is there a list of ATMs that take this card?", "do i have to setup apple pay to use it", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "What do I do if I think someone managed to get my card information?", "My card doesn't work. I can't get cash out at an ATM", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Where can I withdraw money from?", "Where can I withdraw money from?", "daughter needs card, how do i add her", "Would it be possible to get another card?", "Can I get a new card with new expiration date in China?", "What credit cards are supported?", "Is there a tracking number for the card?", "Can you tell me whats going on with my card it seems to be not working?", "What should I do if my card is stolen?", "Do I need to verify my top-up card?", "How many times can I use the disposable virtual card I have?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Which ATM's can I use to make a withdrawal?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "Are there any fees to get additional cards?", "What steps do I need to take for the identity checking process?", "When will the card arrive?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "need to know places i can withdraw money", "What do I do if the ATM took my card?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Where are the ATMs that I can use Mastercard?", "When would my card be charged an extra fee for a transaction?", "What cards to do you support to top up.", "How do i top up my google pay?", "Where do you need to live to receive card", "Are there any limits if I use these virtual cards?", "How long should my new card take to arrive?", "Can you please explain disposable virtual cards for me?", "Why am I being a charged for using my card?", "where to i get my funds from?", "I'm just wondering when my card will get here.", "What fee is included if I top up by card?", "What is my identification used for?", "Why have I been charged a small fee to use my card?", "When do i activate auto top-up?", "Where is the transfer to my account?", "How do I enable contactless pay?", "When is a payment I made with my card going to clear>", "Can I set up to my account to automatically top up?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "How do I open up an account for my child?", "My daughter would like a card from my account? Can I do this?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Where would I order a virtual card?", "How can I get a real-life card of my own?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Can I get a Visa instead of a MasterCard?", "When I use my card, it says decline?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I need a single use card for shopping online", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Is there a fee for topping off a US card?", "What is the fee for topping up a US card?", "how do i get into my account and edit my details", "Where can I find the card PIN?", "I would like to top up my account automatically. How do I do that?", "Is it possible to get a card when i'm not in the UK?", "How do I complete the ID check?", "Is my card accepted everywhere?", "Will I get a real card?", "My disposable card seems not to be working am I doing something wrong?", "Please help me get a virtual card.", "how do I top up my money automatically", "If I want to can I set up a new PIN?", "What do I need to verify my identity" ]
599
How long will it take to activate my new card?
[ "What is the proper way to activate a card?", "How long does it take to activate the card, as it does not look like its working?", "With my new card, how may I activate it?", "Is my new card activated?", "I can't activate my card?", "I have a new card and I want to activate it", "Help me activate my new card.", "I have a new card and need to activate it", "I would like my card activated.", "How can my new card be renewed?", "I need to do a card activation.", "What are the steps to activating a new card?", "What do I do to activate?", "Assist me please with card activation.", "I just got a new card how do I get it to start working?", "I want to activate my new card." ]
[ "How do I stop fraud to my card?", "Do you know how I can verify that I did a top-up to my card?", "Can you track my card for me?", "How can I sign up for a virtual card?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I need a physical card.", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I recently transferred money to my account when will it show up?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "Can i get a single use virtual card", "How can I create another card linked to this account?", "How do i find my top-up card's verification code?", "If my card was lost or stolen can I re-link it?", "What kind of cards are supported? What currency?", "Where do I find PIN for my card?", "Are there any limits to were my card is accepted?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "Can I order another card?", "How to order a virtual card", "Which ATMs accept this card?", "Which ATMs accept this card?", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "Will I be charged a fee for topping up using a European card?", "What ATMs use this card?", "I got charged twice with a duplicate card. How do I resolve this?", "When should I expect to see my transfer hit my account?", "Can you tell me when the transfer will be completed?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "What are the fees for a physical card?", "How long until I see a cash withdrawal?", "How long does a payment show as pending before i should worry about it?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "How many transactions can I do with a disposable card?", "What credit cards are supported?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "I found my card in my jacket this morning, so can I reactivate it?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "In the app, where do I find my card PIN?", "Is there any limit to the amount I can add to a card at a time?", "What is the procedure for me to get more cards on my account?", "Can I keep using my card after it expires?", "How to a go about ordering a disposable virtual card?", "how much is the fee for topping by card", "What is the estimated wait time for transfers from the US?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "My top up card needs verification and I don't know how to do it", "How much can I withdrawal in one month without incurring fees?", "I would like to get a Visa card", "For some reason my card payment hasn't worked. what can I do to look into that?", "is it free to add money to my card", "How can I top up my account with a card?", "What is the first step that I should take after my card has been stolen?", "What cards and currencies can I use to top up my account?", "I need to top up, but I have to use an international card. Is there a cost for that?", "How can I check on the delivery status of my card?", "On my disposable card, is there a transaction limit?", "Is there a way to transfer funds directly from my card?", "Can I use my card anywhere?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "What is the length of time for money to reach the account?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Can I get a new card even though I am in China?", "How can I stop someone from using my card after I lost it yesterday.", "How do I receive more physical cards", "When are cards shipped?", "How long will it take for my top up to work? It's still pending", "Are there a certain amount of transactions i can do with one disposable card?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "What places will accept my card for payment?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "What is the verification process for a top up card?", "Are there specific ATM's I can use with this card?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "What are the details of disposable card limitations?", "Is there a way I can get a Visa card?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "The card can be used at which ATMs?", "On a card top-up, where can I verify?", "Please help me get a new card, I reside in the United States.", "Is there a way to track the delivery of my card?", "I transferred money from the US, How long does it take?", "Why won't my card show up on the app?", "Do you have charges now when you pay with a card?", "My card hasn't been working when I try to use it.", "How can I track my card's delivery?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Where can I sign up for a virtual card?", "The expiration date of my card is approaching .", "Why isn't my card working anymore?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How do I retrieve my card from the machine?", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "How many transactions can I make on my disposable card?", "How long will my top-up stay pending?", "When the time is right will this automatically replenish my balance?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "What is the procedure for depositing a virtual card", "My card is not working.", "Do I get a card to keep in my wallet?", "Is my card usable anywhere?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "why hasnt my card come in yet?", "My card is due to expire soon.", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I've got a weird problem: I purchased something a week or maybe it was two weeks ago, and the funds have come back into my account! Can you explain this?", "What do I do if my disposable virtual card doesn't work?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "can i use my app to get a virtual card", "Transfers from the US how long will the wait be?", "How long will a transfer from the US take?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "What is the reason for my card payment to be reverted?" ]
552
What's the right way to activate my card?
[ "How can I activate my new card?", "I was unable to activate my card.", "I want to activate my card, how do I do it?", "How can I switch on my new card?", "I need to activate my card.", "What is the process for activating my card?", "Do I have to go somewhere to activate my card?", "I need my card to be activated right now.", "My card activation is failing.", "What is the most efficient way to activate my new card?", "What is the process for activating my new card?", "What is the procedure for activating this card?", "What are the steps to activating a new card?", "What identification is required to activate my card?", "Would like to use my card and need to activate it first. Can you help me do this?", "I need to activate my card can you do that now?" ]
[ "Will I be charged a fee to top up using a debit or credit card?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "What can I do to track the card you sent me?", "Can I re-link a lost card with the app?", "Can I order a second card?", "I'd like like to know where I can order a virtual card?", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "What can you tell me about the card PIN?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "My card wont work at an ATM", "I want to transfer money into my account, what do I do?", "Someone besides me might be using my card.", "how can i add money from my amex card", "Can you tell me how to locate my PIN?", "My card won't physically work.", "what are the locations i can withdraw money", "Can I auto-top up? How do I do it?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "Why is top up not working if I use my American express with my apple pay?", "What is the status of my card's delivery?", "How do I go about verifying my identity?", "Where is my deposit?", "How do I create a disposable virtual card?", "How would I use a bank transfer for topping my account?", "A card has been sent to me, how do I track it?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "What is the process to create a disposable virtual card?", "How can I resolve a problem where my card won't go through at all?", "Where do you deliver cards to?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "how do I top up my money automatically", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "At what cash machines can I change my PIN?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Can you make sure I get a MasterCard and not a Visa?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "How do I receive money from someone?", "What types of cards and money do you accept?", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "My PIN can't access my card, can you help?.", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "What do I do now that I can't use this card?", "How do I make more than one disposable card in a day?", "Please tell me how disposable virtual cards work?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "How can I check on the delivery status of my card?", "What currencies or cards do you support for topping up?", "I really need money from my card today, but my card is getting declined. Please help!!", "How long do you have to wait to see your virtual card your ordered?", "What is the maximum number of transactions that I can put on a disposable card?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "What do I do after the ATM takes my card.", "What countries can I use the card in?", "Will you tell me how I am supposed to use the disposable cards?", "can i get a description of how to use a disposable virtual card", "I think my card is expiring, what happens then?", "How do I update my details?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "Where can i find the virtual card?", "Is it possible to use my credit card to transfer money?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "What is this fee for card payment?", "How do I modify my account details?", "What methods can I use to add money to my account?", "do i have to wait for a physical card before i get my pin", "I am not sure but someone else might be using my card", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I froze my account, but how do I order a replacement card?", "How do I view the card I received in the app?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "Which credit card top-ups do you accept?", "How do I authenticate my top-up?", "I have lost my card! What is my next step?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "what steps do you take to check identity", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "I want to change my pin number from an ATM. Is this possible?", "My actual card isn't working.", "Will my pin number be sent with my card?", "How do I validate my identity.", "How much is the charge to top up via credit card?", "My card expires soon, will you send me one automatically?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Am I able to order a new card and have it sent to me in China?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Can you help me find the virtual card?", "Is there any way I can get more physical cards to use with my account?", "Is it simple to transfer money using my credit card?", "How can it be that my Card is not functioning anymore?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How do I track the card you sent to me?", "Can I unblock my card using the app?", "Now that I live in the US how can I get a card?", "When can I use money sent to my account?", "How can I go about getting a disposable virtual card?", "There is a strange payment on my card and I don't know what to do.", "I think my card is lost. What do I do?", "I need a new card, my old card is expiring.", "How do I complete the ID check?", "If I want to top up, can I use Apple Pay?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Do you have charges now when you pay with a card?", "How do I make my transfer go through", "My physical card is not working", "I need to transfer money into my account, HOW?", "Visa and MasterCard, can I get them both?", "How do I get a card in the EU?", "Is my card accepted everywhere?", "How much does it cost to top up by card?", "can i order cards on the app" ]
235
I received my new card, how is it activated?
[ "Can someone assist me with activating my card?", "How do I activate my card to start using it?", "Is my card ready for use or does it need activated and if so how?", "Would it be possible to activate my card?", "Where can I activate my card?", "I need assistance with activating my new card.", "What is the procedure for activating this card?", "What are the steps in order to activate my new card?", "Can I get some help activating my new card?", "I want to use my card. How do I activate it?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "I need to activate my card can you do that now?", "What needs to be done to activate and use a card?", "Card activation is not working. What do i do?", "How can I activate my new card?", "What is the process of card activation?" ]
[ "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "How do I use contactless payments?", "Can both a Visa and Mastercard be received from you?", "Why didn't my card payment work?", "Can I top-up my card using a bank transfer.", "Why does my top up say still pending when I used my card to do it.", "Why was I charged extra when paying with card?", "My card payment was reverted", "I need a physical card.", "Can you please explain disposable virtual cards for me?", "How do I deal with a stolen card?", "can i get a description of how to use a disposable virtual card", "I need a new card before it expires.", "I need my card ASAP!", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "I need my virtual card", "Where can I find the card PIN?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Can you tell me why my credit card was declined while trying to top-up?", "How do I obtain a disposable virtual card?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "Where can I find the verification code for the card top-up?", "Can I get a card that works in other countries like Africa and Indonesia?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "can i add funds with a card from the united states", "I need to deposit my virtual card, how do i do that.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "what is the fee for topping up by card?", "May I choose between Visa and Mastercard?", "What other credit cards can I use?", "How can I transfer money to my account?", "How do I get a new expiration date?", "I need to get hold of a physical card?", "I want to use a payment card to top up my account. How can I do this?", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Is there a cash withdrawal fee? Because I just got charged?", "Am I limited to what ATM I can use my card?", "I need to make a purchase online, where is my virtual card?", "Can I use my American Express card with Apple Pay?", "I just pulled money out of the ATM and was charged a fee, WHy?", "What do I do now my credit card has been swallowed by the ATM?", "Where is the top-up card verification code?", "How does a disposable virtual card work?", "When are cards shipped?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "I noticed that i got charged extra for using the card.", "What is this strange payment in my account?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "My card was working but now it doesn't.", "Please help me get a new card, I reside in the United States.", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "I would like to order a virtual card, where can I get one?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Are there any fees to get additional cards?", "Is there a fee when you pay with your card?", "I just transferred some money. Why was I charged a fee?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "What should I do when my card reaches its expiry date?", "One of my card payments has reverted", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "So, my transfer is showing as pending, when will it actually go through?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I payed with the card and there was an extra fee?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "How do I know what my PIN is?", "How do I use American express to top up my account?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "How do I transfer money into my account?", "Is this card available to United States Residents?", "Are there limits as to where my card will be accepted?", "what is this charge on my account", "I need my card to come as soon as possible.", "My card does not work", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "I am looking to get a Visa credit card, what must I do to achieve this?", "Where would I order a virtual card?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "When traveling, can I auto top-up my card at certain times?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "It looks like someone besides me ordered something with my card, what should I do?", "My card is going to expire, what do I do?", "What's up with the extra fee I got?", "What do I do to get a disposable virtual card?", "can usa residents get a card?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "How do i request more physical cards?", "I think someone else is using my card.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "How much can I top-up to my card at a time?", "What kind of businesses will take my card?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I had a problem with my card payment, can you help?", "Can I have my card delivered on a specific day?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Is there a fee for topping up a card?", "What will I be charged for a physical card?", "How can I tell if my card payment is reverted?", "Can i get a single use virtual card", "what is the virtual card", "My card was declined at a restaurant today and I don't know what the problem is.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I want to add money to my card, what payments do you accept?", "Where can I get a new passcode?", "Why am I getting a fee on a card payment?", "Please tell me if I'm going to be charged for sending out more cards?", "The card has suffered a security breach.", "Why has my card been charged an extra pound?" ]
383
Is there a way my new card can be renewed?
[ "I need help activating my new card.", "How long does it take to activate my card?", "What is the process for activating my new card?", "When will my card be activated?", "How can I activate my card so I can start using it?", "Where do I go to activate my card?", "I can't activate my card?", "I need to activate my card can you do that now?", "My card activation attempt failed.", "Is my card ready for use or does it need activated and if so how?", "Just received my replacement card, what steps do i need to take to activate it?", "How do I activate my card that just arrived?", "What are the steps that I need to take to activate a new card?", "I need my card activated.", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "It won't let me activate my card." ]
[ "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "When would my card be charged an extra fee for a transaction?", "How do I check security settings on my card?", "I would like to request a card.", "I have a fee showing from last time I used my card.", "So, the card PIN?", "Can you give me a virtual card?", "Is it normal to get charged extra when i use my card?", "How many active transactions can I make with a disposable card?", "Can I use this card at any ATM?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "I need a new Pin how do I go about that?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "Is there a transaction limit on a disposable card?", "Is it possible to get one of your cards in the European Union?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "Do I have to pay extra if I use an international card to top up my account?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "Can I used my card even if my phone has been stolen?", "Which ATM's am i able to change my PIN?", "Which merchants accept my card?", "Can you help me retrieve my card?", "I think that someone may be using my card, but I'm not sure,.", "May I use my account now, even though the identity verification has not gone through yet?", "Will I be able to track the card that was sent to me?", "may I have a Visa and a Mastercard from you.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "tell me how I can order my card.", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Where do I pay with my debit or credit card?", "Can I reset my PIN?", "Can I change my PIN if I want to?", "I can't get the card itself to work.", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "What can I and can't do with the disposable cards?", "How do I find the code needed in order to verify my top-up card?", "I want a physical card", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "How do I transfer funds directly from my credit card?", "How to access my virtual card", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "lost card found, want to put it back in app", "What is the process of obtaining a disposable virtual card", "Do you send duplicate cards?", "Verify top-up card help?", "How many times can I use a virtual card?", "Transferring money using credit card", "My card wont work at an ATM", "Do you guys accept mastercard or visa?", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "What is the process for getting an actual physical card?", "Can I change my pin number at a cash machine?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Where's the best place to get a disposable virtual card?", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "Can I use American Express?", "Can i get payed through this system?", "Where can i top my card for free?", "I would like to get a Visa card", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "can i order cards on the app", "Is there a limit to a disposable virtual card?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "I can't get my card to work.", "I need help with understanding why my card is not working.", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "At what ATM can I change my PIN?", "card is being used by someone else", "How do I find the verification code for my top-up card?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "What cards do you offer?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "How can I use my credit card to transfer money?", "At what cash machines can I change my PIN?", "Where do I order my card?", "Will my pin number be sent with my card?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.", "What methods can I use to add money to my account?", "When do I set up my card PIN?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "Can you tell me why I haven't received my new card yet?", "What kind of ATMs would this card be accepted at?", "For physical cards, do you charge?", "Can i use this card at any store?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "What ATMs take this card?", "Can another family member hold a card for this account in addition to mine?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How do I order a disposable virtual card?", "How do I set my physical card PIN?", "I can't get my actual card to work", "What steps do I take to receive another passcode?", "Where can I order a card?", "How can I periodically check the delivery of the card you sent?", "What information am I going to have to have in order to do a transfer with my card?", "How do I freeze my bank card, as there has been a strange withdrawal?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Help! When will the card arrive at my home?", "Do you let me choose between Visa and Mastercard?", "Should i reinstall the payment app?", "Is there a charge for sending out more cards?", "What ATMs accept my card?", "Where do I obtain my virtual card?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "How do I deal with a stolen card?" ]
337
How do I activate a card I received?
[ "I have my card now how do I activate it?", "Do you know the process how to activate my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "My new card just arrived, how can I activate it?", "My card needs to be activated asap", "I just got this card & I don't know how to activate it.", "I need help activating my new card.", "What is the process to activate a card", "What is the process for activating my card and using it?", "I tried activating my card and it didn't work", "What is the process for activating a new card.", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "Can I get some help activating my new card?", "I would like to have assistance with activating my card.", "I got my new card. How do I activate it?", "Is my card activated?" ]
[ "Which ATMs take the card?", "Tell me what I should do after my card expires.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Someone else used my card!", "Is there any way for you to find my card?", "Is there a way I can have a mastercard?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Can I get a spare card for someone else to use?", "Where do you mail physical cards?", "If I need more cards, are there any fees?", "Can I get a card that works in other countries like Africa and Indonesia?", "Is it possible to use my credit card to transfer money?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "My card hasn't came in the mail yet?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Can I use any card and currency?", "I want a physical card", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "How can I go about transferring money to my account?", "I noticed that there's a payment on my card that's pending.", "I want to get Visa and Mastercard", "Is there a way I can get my ATM card back from the machine?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Where do you deliver cards to?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "Can I unblock my card using the app?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "My virtual card isn't working. What do I do?", "I'd like to order another card", "How much is the charge to top up my card?", "Are there only certain ATM machines where I can use this card?", "I'd like like to know where I can order a virtual card?", "What is the extra fee that showed up on my card?", "what do I need to do if the ATM kept my card?", "Where is the transfer that I did?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "How can I get my card out of the ATM?", "Do I get charged if I am receiving money?", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Is there a way to verify a card top-up?", "Is it possible to give a second card from my account to my daughter?", "What happens if my card payment is cancelled?", "How do I make more than one disposable card in a day?", "I lost my card and need a new one, will it cost me?", "Where can i find the virtual card?", "I need help with understanding why my card is not working.", "Can I use my card at any ATMs?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "How does a bank transfer for topping my account work?", "From where can I withdraw?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "I need to get a card, but I live in the US.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I need a new card, my current card is nearly expired.", "I was charged for using my card?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "Do I have to pick a creditcard brand?", "Can i have a second physical card for this account?", "I anticipate getting a Visa card", "The card payment I made didn't work.", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "What cards do you offer?", "Can someone in the US have a card?", "Would it be possible to get another card?", "How do I update the PIN on my account?", "Why won't my card work anymore?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "I want to find out what happened to my new card?", "Is my card frozen?", "I have a disposable card but it does not work?", "How come my card payment has been declined?", "how much to get my card in 2 days?", "What is the charge for topping up a card?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "Why is my card not working anymore?", "Can I verify my top-up card?", "I need to track the card sent to me.", "can i use my mastercard to add money to my account", "How do I modify my account details?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I would like to create a disposable virtual card. How do I go about doing that?", "Since my card is about to expire, I need a new one.", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Why has my card been declined?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I am interested in a Visa or Mastercard. Do you offer them?", "How do I create a disposable virtual card?", "I think my card is lost. What do I do?", "Are there limits as to where my card will be accepted?", "What businesses can I use this card with?", "Can I get a card in the EU?", "help, lost my card", "What should I do if I think that someone might be using me card?", "I need a new card, my old card is expiring.", "When will my account receive the money?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "What credit cards are supported?", "Help Me! I lost my card. What should I do?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "I don't have my card after 1 week. What are my next steps?", "What should I do if I think someone is using my card.", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "I would like a physical card sent to me.", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Was my card payment reverted?", "I want to block my card or deactivate it or something, it's been stolen and I don't want it misused. I want this handled right away.", "Why isn't my card working anymore?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Can I tell what business will take this card?", "How do disposable cards work?", "A Bank ATM did not give my card back. What do I do now?", "I've lost my card. What can I do about that?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?" ]
599
Why can't I activate my card?
[ "I cannot activate my card.", "WHAT CAN I DO AFTER THE CARD MISSING", "How do I activate a card I received?", "How can I switch on my new card?", "Where do I activate my card?", "Who do I call to activate my new card?", "What is the process for activating my card and using it?", "what do i need to have with me to activate card", "I would like to get help from someone in your customer service department with assisting me with activating my card.", "Can someone assist me with activating my new card?", "How do I go about activating my new card?", "How long does it take to activate my card?", "Please help me with the activation of the new card.", "I tried activating my card and it didn't work", "I just got a new card, and I want to know how to activate.", "What are the steps that I need to take to activate a new card?" ]
[ "Someone else might be using my card without my permission.", "What do i do to get a physical card?", "Why didn't my transfer get to the recipient?", "Why hasn't my account updated to reflect my current balance?", "My cash withdrawal shows pending, why?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Could you tell me why my top up isn't showing in my wallet?", "When can I expect to receive my new card?", "I think my card payment has been stopped", "I am trying to transfer and it has been stopped why is that", "my cash withdrawal is pending, why?", "My card's expiring a month from now, should I place an order for the new card?", "Please tell me why I am having problems transferring to a beneficiary.", "Why did my transfer fail?", "I can't get the ATM to give me any cash", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "I can't figure out how to unblock my pin number. Can you help me?", "When I use my card, it says decline?", "Are there certain ATMs that I can use this card at?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "Can I get a new pin number at any ATM using my card?", "Please help me to know the status of my card payment as its pending since a while.", "Do you have to order a new card before your current card expires?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "Why is the purchase I made this morning still pending?", "My card payment has been declined", "The ATM did not allow me to withdraw", "Why has my deposit in the ATM not cleared yet?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "How do I avoid getting charged a fee on my card?", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "Can you please tell me why my cash withdrawal is still pending?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "how long and how much does it cost for new card", "I did not get my card yet, is it lost?", "Can I get a disposable card? How many can I have? How often can I use them?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "My transfer did not seem to work.", "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.", "How do I add money to my card?", "Why didn't my balance update after my cash or checque deposit?", "Why has my transfer not arrived yet?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "I couldn't do a transfer to an account", "I'm unable to verify my identity", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "When will my card payment be done pending?", "do i need to wait to get my card before getting a pin", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "I've obtained the card, how do I enable it on the app?", "what is my monthly spending limit because i was refused my money at an atm", "Why is my cash still pending that I put in ATM?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "How to receive the actual card", "How do I to up by card?", "How do I receive my physical card", "My ID verification hasn't gone through yet, but can I use my account anyway?", "how come my transfer declined", "how do i get the card linked", "A transaction I did to my friend hasn't arrived yet, why?", "Can I get a Visa card?", "The ATM won't let me take out cash", "Where will I find my card?", "Can I use visa or mastercard with your service", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Help. My card is broken.", "Why would my card payment get reverted?", "What is the limit to number of transactions I can do with a disposable card?", "do i have to wait for a physical card before i get my pin", "I tried to do a transfer and it hasn't worked!", "Why has my payment been declined? I paid by card.", "How do I link my replacement card?", "At which ATMs can I use this card?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Where's the money that got charged to my card? It's not showing up in my account balance", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "Can i have a virtual card?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "When can I expect my card to arrive?", "What is the fee charged for using my card?", "Can you tell my why my funds transfer did not work properly?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "I can't get money out of the ATM", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "I finally got my card. Now I want to link it. Is that something you have to do or can I do that?", "Why has my top-up been denied?", "When my card expires what happens to my account?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "i dont recognize a charge on my card", "how come i can't find anywhere to load using cash", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "My card is stuck inside the ATM, what am I supposed to do?", "How do I check to see why my card payment was declined?", "A transaction on my card shows as pending.", "What is the procedure for getting another card?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "When will my new card arrive?", "Why did I get a different card then requested?", "When can I expect to receive my card?", "When my card expires, will I get a new one mailed to me?", "Why couldn't I transfer funds to my beneficiary?", "is there a reason that my payment didnt go through", "I still don't have a card. How do I get one?", "My card hasn't been working for even small transactions today.", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "How can I check on the status of my new card?", "The ATM would not give me cash,why?", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "How can I stop someone from using my card after I lost it yesterday.", "Why would my card payment be reverted?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "I tried to make a transfer and it was declined. Why?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "HOw do I get my card back after the ATM has pulled it in?", "Why was my ATM withdrawal cancelled?" ]
392
What is the process of card activation?
[ "How do I activate my card to start using it?", "Can someone assist me with activating my new card?", "How do I active this card?", "i cant seem to activate card", "How can I activate the new card i got?", "I have a new card. How do I activate it?", "It won't let me activate my card.", "What do I need to do in order to use my card I just got?", "What is the process for activating a new card.", "I need assistance to activate the card on my account.", "Tell me what I need to do to activate my card.", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "What do I need to do to activate my new card?", "Can I get some help to get me card activated?", "I tried activating my bill of fare and it didn't workplace", "I want to activate my card, how do I do it?" ]
[ "Where is my money transfer?", "When will my cheque be processed?", "Is getting my identity verified required before I can use my account?", "Does the package with my card have tracking?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Is there a fee for topping off by transfer?", "What is the procedure for topping up with a cheque?", "I lost my card, what do I do now?", "What number of transactions can i do with one disposable card?", "Do you send duplicate cards?", "What's a verification code?", "What documentation do you accept for the identity check?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "What businesses accept my card?", "Can I get a real card?", "How do I request a disposable virtual card?", "Is there a charge for getting more cards?", "How do I transfer money to my account?", "My card will expire next month, will I need to order a new one?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "How long does it typically take for a pending ATM withdrawal to clear?", "What does it mean if it says my card payment has been cancelled?", "Where is a ATM that accepts Mastercard?", "Now that I live in the US how can I get a card?", "How can I fix a problem where my virtual card is rejected?", "How much does it cost to us US cards?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Is payment required to get a card of my own?", "Can I re-link a lost card with the app?", "Would I get a Visa or Mastercard?", "can you express my card to me?", "Will this card work at any ATM?", "If I have a physical card can I link it?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "what do I need to do if the ATM kept my card?", "Do you issue cards for someone living in the US?", "What is the age to open an account?", "Do you have a list of businesses that accept this card?", "how much to get my card in 2 days?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "Does it cost anyting to get my own card?", "I need help finding the verification code on the top up card.", "I want to link to my card card with you, how?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "I hope to get a Visa card", "How do I order a replacement for stolen card?", "How much is it to send out additional cards?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I can't seem to use my card. Can you help?", "Do you let me choose between Visa and Mastercard?", "How many different cards can I have for my account?", "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?", "What are age requirements for opening an account?", "How do I make more than one disposable card in a day?", "I want a physical card", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Can I get a card even though I live in the US", "And do you have virtual cards instead of physical ones?", "How do you do exchanges?", "I need a new card since my old one is about to expire.", "Can I use my card no matter where I go?", "What documentation is needed for the identity check?", "Please help me to know the status of my card payment as its pending since a while.", "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "Will my pin number be sent with my card?", "How come my card doesn't work anymore?", "Can I get a new card with new expiration date in China?", "My card got blocked, how do I reset?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "The card has suffered a security breach.", "What currencies and methods can i use to top up my account?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "What is the maximum number of transactions I can make with one card?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "Can you please identify the problem with my bank card?", "Reason for my card to decline", "Can I add money to my card automatically during a trip?", "I'm looking to get an additional card.", "What do you require to verify someone's identity?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "Can I apply for one of your cards if I live in the EU?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I would like to know if you use Visa or Mastercard.", "Is verifying my identify important?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "Do I have a choice for a Mastercard?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I found my card in my jacket this morning, so can I reactivate it?", "I need clarity on why my card is not working.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "What is the reason for the identity check", "I would like to order a virtual card.", "For some reason my card payment hasn't worked. what can I do to look into that?", "How can I go about getting a disposable virtual card?", "What is the limit to number of transactions I can do with a disposable card?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "I want to top up my account. What payment methods are supported?", "What do I need to verify my identity", "How long will the transfer take?", "Do you guys accept Visa or Mastercard?", "Which merchants accept my card?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "i am express delivering my card to the us, how long will that take", "What's the phone number to freeze a card?", "How can I obtain a disposable virtual card?", "Can I use my account before my Identity verification has passed?", "How long does it take for a transfer to get to a recipient?", "Are cards delivered to my location?", "I need to order a new card, can you please direct me to the virtual cards?", "How do I replace a stolen card?", "What is my identification used for?", "What is the procedure of unblocking my PIN?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I would like a virtual card- where can I purchase one?", "The expiration date on my card is coming up", "how long does it take to post atm with drawl" ]
588
WHAT CAN I DO AFTER THE CARD MISSING
[ "What steps do I have to go through in order to activate my new card?", "I tired but an unable to activate my card.", "Card activation is not working. What do i do?", "When are you going to activate my card?", "what do i need to have with me to activate card", "My card activation is failing.", "My new card just arrived, how can I activate it?", "How can I switch on my new card?", "Can I activate my card with the app?", "Would like to use my card and need to activate it first. Can you help me do this?", "I need my card activated.", "I am unable to activate my card, it won't let me.", "Can I call to get my card activated?", "What is the process of card activation?", "Where do I activate my card?", "What am I going to need in order to activate my card?" ]
[ "I need a Visa card", "Where can I pay with my card?", "At what places accept my card?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "I got my card now, how do I make it show up in the app?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Can you tell me how to link one of your cards that I already have?", "can i top up from a usa credit card", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "Can I use my card anywhere?", "What cards and currencies can I use?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "What is the reason that my card payment was cancelled?", "I need a refund on a direct debit that shows in the app because I did not make it.", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "How can i get multiple disposble cards.", "Can I order a disposable virtual card?", "I requested a virtual card but it is not showing up. Why?", "My card is about to expire. Do I have to go to a branch to order a new card?", "I have a pending payment on my card. Why?", "How much is it to buy another card? I was hoping to buy another one.", "i need a virtual card", "How do I create a disposable virtual card?", "How do i authenticate a top-up card?", "What should I do if I can't prove my identity.", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "What type of card can I use to top up?", "How can I check for an unsupported merchant for my transfer request?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "Where do i verify a top-up card?", "When can I order a disposable virtual card?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "My card payment was cancelled.", "Can you help me get a disposable virtual card?", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I ordered my card but it still isn't here", "Did a card payment that I made get cancelled?", "Can you tell me the status of my new card?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "There is a payment that is not mine in the app. Please advise/", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "The card has suffered a security breach.", "How can I get a second card for my daughter?", "Where can I use my card to pay?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "Top up not available in my wallet.", "Where are cards available to order?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "An ATM machine didn't return my card.", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "My card is about to expire. What do I need to do to keep using my card?", "How do I see my card in the app?", "I tried to pay with my card and it didn't work", "I believe my card has been compromised as there's a cash withdrawal I don't recognize.", "How many cards can I have?", "Could you please tell me why my card payment didn't work?", "Why did the ATM cancel my transaction", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "In the app, where do I find my card PIN?", "Where do I get a virtual card?", "I did not make this card payment.", "How soon will I get my card?", "The app is showing a direct debit transaction that I did not perform", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "I bought something and already paid for it but now I don't see it.", "I can't get the card itself to work.", "I believe that my card has been stolen!", "I forgot my pin and am blocked now. Can I reset it somewhere?", "I would like to give another card to my daughter, how can I proceed?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "I need an actual card that I can hold in my hand, how do I do that?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "Can you tell me where I can order a disposable virtual card?", "my transfer isn't there", "How do i receive a physical card?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "How do I link a new card in the app?", "I'm using the app and I noticed a payment that I didn't make.", "Can I used my card even if my phone has been stolen?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "There's a refund missing from my statement", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "I completed a money transaction but the recipient hasn't received it", "Someone besides me might be using my card.", "Is there a way I can have a mastercard?", "Can I get my money back on an item?", "Can I have my money refunded for an item", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "how can i track card you sent", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "How can I go about getting a disposable virtual card?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "What happens if the ATM doesn't give the right amount of money?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "What is the status of my card's delivery?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Looks like my card payment was cancelled.", "What is the procedure for me to get more cards on my account?", "How to change the PIN on my card?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "I'm not in the UK, is it possible for me to still get a card?", "One of my card payments, I don't recognise the name of the merchant.", "can I be charged for topping up by card", "Why was my card payment cancelled?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "What happens when a beneficiary can't receive my transfer?", "I transferred some funds but I don't see it", "How do I get to the virtual cards?", "I think a payment I made with a card was cancelled.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Can you please show me where I can find the location to link my card?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I have my card, when whill my PIN be available?", "My app shows a payment I didn't make", "My card was declined at a restaurant today and I don't know what the problem is." ]
626
I got my new card where do I go to activate it?
[ "When are you going to activate my card?", "Is my new card activated?", "How can my new card be renewed?", "How can I activate my card so I can start using it?", "How long does it take to activate the card, as it does not look like its working?", "I just got my new card, how do I activate it?", "Where do I go to activate my card?", "Do you know the process how to activate my card?", "Could you please tell me how to activate my new card?", "I just got my card and cannot get it to work.", "Explain the activation method for this card", "Can you tell me how I go about activating a new card?", "What would II do if I wanted to activate my new card", "How can I activate my new card?", "I need my card to be activated right now.", "My new card just arrived, how can I activate it?" ]
[ "how do i set up my apple pay watch to connect to my account", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Will this card work at any ATM?", "Can I freeze my card right now?", "Can I use my American Express stored in Apple Pay to top up?", "My card doesn't work. I can't get cash out at an ATM", "Can I use app to unblock my card?", "Where is my top-up verification code?", "What is the verification code for my top up card?", "Can you provide information for freezing my card immediately?", "I need a disposable virtual card. Please tell me how to order one.", "What is the pending payment on my card about?", "Can I top up my card with other cards?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "I am waiting for my card to arrive.", "What is the cause of the delay in applying my card payment to my account?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "Can I get a card in the EU?", "What do I use to verify my identity?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "lost my card in atm", "need to know places i can withdraw money", "I want to top up by using a credit card, which ones do you support?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I think someone may be using my card.", "Did you deactivate my card it's not working anymore", "I show another charge on my card from when I used it, why?", "Somebody used my card to make a purchase", "How can I get my card out of the stupid ATM that ate it?", "I'm not certain, but someone may be using my card.", "How can I change my PIN? Help.", "Help me transfer money to my credit card.", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I suspect someone used my card.", "What credit cards are supported?", "What are the steps I should take to recover my swallowed card?", "When getting my ID checked, what are the steps involved?", "I need to change my PIN. Can I do that at a cash machine?", "How do i change my identity?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "Can I get a spare card for someone else to use?", "What will I be charged for a physical card?", "How do I deal with a stolen card?", "Am I able to track the card that was just sent to me?", "Where can virtual cards be ordered?", "I didn't know I was going to get charged to use my card.", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "My new pin needs to be set.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "What do I do if someone used my card without my permission?", "Is ordering a new card from China available?", "Why has my card declined", "show me how to transfer to my account", "Do I have to pick a creditcard brand?", "How long will it take my card to get here?", "My card was stolen. What do I need to do?", "Do cash machines let me change my pin?", "I would like an extra card.", "Can I make online purchases with my card?", "Is my PIN located on my account somewhere?", "Can I track the card that was just sent to me?", "Am I able to change my PIN at certain cash machines?", "I have a disposable card but it does not work?", "Where can I find the verification code for the top up card?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "What should I do if my card is missing?", "What cash machines will let me change my PIN?", "Is there a way I can have a mastercard?", "How can I change my account details?", "where do I top up my google pay?", "I'd like more info on getting a virtual card.", "My card is due to expire soon.", "How do I transfer money into my account?", "How long until my card is delivered?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "What are the fees to get a physical card?", "Is my card broken?", "where to i get my funds from?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Will it cost me to get a second card?", "Is there a fee for extra cards?", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "Why is this fee being charged to me after using my card?", "This card is accepted by what businesses?", "What is the status of my card's delivery?", "I lost track of my card", "Do you accept Visa or Mastercard?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "What can I do with a disposable virtual card?", "How do I make more than one disposable card in a day?", "How do I withdraw money?", "How long do you have to wait to see your virtual card your ordered?", "if i found a lost card can i put it back in app", "My new card has not been delivered to my home yet. What is going on?", "My payment for my card is not working", "Is there a way to order a new card while in China?", "How do I change the details in my account?", "Can the card was sen to me be tracked?", "Can I use any card and currency?", "Where can I find instructions to change my PIN?", "Why haven't I received my new card yet?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Can I be given a new passcode?", "How much does it cost for additional cards?", "How can it be that my Card is not functioning anymore?", "how much for topping up by card?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "How long does it take for a new card to ship?", "how can i track card you sent", "I need help with understanding why my card is not working.", "Could it be that I deactivated my card, its not working?", "And do you have virtual cards instead of physical ones?", "How do I top up with Apple Pay?", "Transferring money using credit card", "Can you please identify the problem with my bank card?", "Can I top up using an international card" ]
599
Would like to use my card and need to activate it first. Can you help me do this?
[ "Please help me with the activation of the new card.", "I would like to activate my card to use now, can you help me?", "How long does it take to activate my card?", "I have a new card and I need to activate it.", "What are the steps in order to activate my new card?", "How do I active this card?", "My card activation attempt failed.", "Can you activate my card pls", "I am having trouble activating my card.", "How do I activate a new card?", "How long will it take to activate my new card?", "I just got my card and want to use it, how do I activate my card?", "I want to activate my card, how do I do it?", "I tired but an unable to activate my card.", "can you assist me in activating my card?", "WHAT CAN I DO AFTER THE CARD MISSING" ]
[ "Where do I go to fill out the identity form?", "I need to change my data.", "What happens when my card expires?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "What do you need so I can verify my identity?", "How to order a virtual card", "My card has been compromised", "I cant find my card.", "When should I receive my virtual card?", "What ATMs take this card?", "Can I get a copy of the card by email?", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "Can I use a transfer to receive my transfer?", "How can I reset the passcode if I need to do that?", "Can you please disable my current account.", "What other credit cards can I use?", "I need help finding the verification code for my top-up card.", "Why won't my card work anymore?", "I bought something and want the money refunded can I get some help with that?", "I have questions about how to transfer money to my account.", "What type of ATMs accept this card?", "Do I have to use bank approved ATM's", "can i get a card if I live in the usa?", "I want to change my PIN - do I need to be in a bank?", "I used my card to top up but it's saying it is still pending. What does this mean?", "If my account is low in funds, can I set an auto top-up?", "Who do I make a check out to if I want to top off my account?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "Is my card accepted anywhere?", "I want to op up my account by using bank transfer. How do I go about it?", "How would I use a bank transfer for topping my account?", "What apps can I use to top up my account?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "If I need more cards, are there any fees?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I need clarity on why my card is not working.", "My card wont work at an ATM", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Why isn't my card working anymore?", "Can I verify my identity?", "I need to know where I can withdraw money.", "How do I get extra physical cards?", "I'd like to have extra cards. Will I have to pay for that?", "I was able to find my card. How to I go about putting it into my app?", "What form of payments can I use for topping up?", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "Could it be that I deactivated my card, its not working?", "Do you accept any card and currency?", "Should I complete my security verification before I can use my account?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "Show me how to change my pin?", "How do I receive money from someone?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "What age do you have to be?", "I need to deposit money to my account", "Please verify my top-up card", "I would like to get both Mastercard and Visa card from you if that's possible.", "I can't use my card because it is not working.", "Is it possible to get a real card?", "How do I get a card if I live in the US?", "Can I change my information?", "Which part of the app do I order virtual cards from?", "What are the steps to get my card back that was kept by the ATM?", "When can I expect my card? I live in the US.", "Where are cards available to order?", "If I want to add funds to the account using American Express, how do I do that?", "Can I create a disposable virtual card?", "When can I expect my new card to get here?", "I need a hand here, I need to top up cash.", "I have one of your cards, but I don't know how to link it.", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "How can it be that my Card is not functioning anymore?", "Where do I verify my identity?", "Can I track when my card will be delivered?", "what is the fee for topping up by card?", "My card was used without my permission, what do I do?", "how long and how much does it cost for new card", "What do I need to do to transfer money into my account?", "I forgot what my pin number is and now am blocked can you help me get in?", "How can I get my card out of the ATM?", "If I want to select a new PIN what do I do?", "Where should I withdraw money from?", "I want a backup second card. Is this possible?", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "Will you guys do Visa or Mastercard?", "Can i set up an auto top-up?", "I reside in the US, but I want a card.", "Show me how to verify my identity?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "Where can I order my virtual card?", "How do I order a disposable virtual card?", "Is there any limit to the amount I can add to a card at a time?", "What kind of ATM's can I use?", "Can I get information on topping up?", "How do I verify my identity?", "Do you have an auto-top function and how do I use it if so?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I need to get a disposable virtual card?", "Can you issue both a Visa and a Mastercard to me?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "Can I make sure my card is delivered on a specific day?", "HOw do I get my card back after the ATM has pulled it in?", "Can I open an account for a child?", "What ATMs accept my card?", "The expiration date on my card is coming up", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?", "Are physical card available?", "how do I speed up identity verification?", "My physical card is not working", "In which stores can I shop with this card?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Can you tell me what I need to do to have my pin changed?", "What steps do I need to take for the identity checking process?", "What are the available cards?", "What is the fee on my card payment?", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?" ]
637
I need help activating my new card.
[ "How do i activate my card", "What is the process for activating a new card.", "Please, activate my card", "I need my card activated.", "How do I verify my new card?", "what do i need to have with me to activate card", "How do I activate my new card", "I have a new card and I need to activate it.", "Can I have my card activated?", "Can I activate my card?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "How can I activate my card so I can start using it?", "Can I activate my card with the app?", "How do I activate my card to start using it?", "What are the steps to activate the card, as it does not seem to work?", "Is my new card activated?" ]
[ "I'd like to order an additional card", "how to get new card after atm eats it", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "What is the fee charged for using my card?", "My card has been stolen what do I do?", "What happens if the ATM doesn't give me back my card?", "How do I create a disposable virtual card?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Where do I order a virtual card?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Where can i top my card for free?", "virtual card is not working for me", "Can I have a mastercard?", "where can i have a virtual card", "Is there a way to transfer funds directly from my card?", "I was under the impression that you offer crypto top up; however, it doesn't appear to be working. The money has now disappeared from my account so I need to know what the deal is?", "I have transactions that I don't recognize - I think someone is using my card.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "What do I need in regards to identification?", "What ATMs take this card?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I need to make my card PIN a different number", "What do I do if my card was stolen.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Contactless payments need to be enabled for my card.", "How can I get my card out of the ATM?", "How can it be that my Card is not functioning anymore?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "What is the best way to get my virtual card?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "Can i have a second physical card for this account?", "My new card hasn't came in.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "i have tried everything to complete a transfer but can't, what should i do next", "are you sending me my card?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Where do I go to get the code to verify the top up card?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "How do I use my card if I lost my phone?", "I need to change my card PIN.", "Can someone help me unblock my pin?", "Will I be charged a fee for topping up using a European card?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "what's the process for getting a disposable virtual card?", "I want to get my hands on one of those virtual cards!", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "My PIN is not working, can you help?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "Where can I go to get a virtual card?", "Do I qualify for a visa card?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Is there any way for you to find my card?", "Please give me both Visa and MasterCard, is it possible?", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "How do I top up?", "What will happen if I want to add money using an international card? Will I run into any fees?", "I don't have a virtual card - how do I get one?", "Will you tell me how I am supposed to use the disposable cards?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "When will the card arrive?", "Will you assess me more fees if I top up with an international card?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "How can I get my card back out?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "I don't have my card after 1 week. What are my next steps?", "Can I get a Visa or Mastercard?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "When trying to get more than one card is there a extra amount that needs to be paid?", "How do I show this stupid system that this is really my identity?", "Can I use a Visa or Mastercard?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Would I be able to get another card for my account, so I could give one to my daughter?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "I've got to have one of those virtual cards.", "What should I do if my card is stolen?", "Do I get Visa or Mastercard?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "I would like to link my card to my account.", "I can't get the virtual card to work", "What places accept my card?", "I seem to have lost my card.", "Somebody has stolen my card, I need help please.", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "What are the steps to change my PIN to something else?", "What are the available cards?", "Why doesn't my disposable virtual card work?", "Is there a fee for topping off a US card?", "I need to deposit my virtual card, how do i do that.", "Can I freeze my card right now?", "ATM apparently not working? Couldn't access funds in my account?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "How can I set a new pin.", "Is there a way to link cards if I have one of yours?", "Why is my disposable card not working?", "Is this card accepted by ATMs?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Can I specify a day for my card to be delivered?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "What do I do if it says my card payment has been cancelled?" ]
56
how to activate card?
[ "My card activation attempt failed.", "What are the steps to activating a new card?", "How do I activate my card that just arrived?", "My card needs to be activated.", "My new card needs activating.", "How do I verify my new card?", "What are the steps that I need to take to activate a new card?", "I need to activate my card can you do that now?", "I just got my card and cannot get it to work.", "What do I need for activation of my card?", "I need to activate my card, how is that done?", "how long should i wait ti activate my card", "Help me activate my new card.", "I need assistance to activate the card on my account.", "I got my new card but I am not sure if it need s activated and how?", "I tired but an unable to activate my card." ]
[ "Can you tell me more info about virtual disposable cards?", "I would like a physical card", "Can I order a new card to China?", "Do you know which businesses will accept my card?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "How do I transfer money to my account?", "How can I get my card out of the stupid ATM that ate it?", "What are these disposable cards meant for?", "At what ATM can I change my PIN?", "How much are the fees for adding funds using an international card?", "How does one send me money?", "Can you tell me why I haven't received my new card?", "Do I have a choice for a Mastercard?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "Is it acceptable to use my card anywhere?", "What happens if my card is stuck in the ATM?", "Are virtual cards available to get?", "how do i setup my apple pay", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "How many times can I use my disposable card?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "I am having issues using contactless payments, could my card be damaged?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Please help me get a virtual card.", "Can I create a disposable virtual card?", "Are visa and mastercard accepted", "How can I top up my Google Pay?", "How can I change the PIN? Do I have to go to a real bank?", "Can I use my card in Austria?", "Would it be possible for me to get a second card?", "How can I withdraw money?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "How can I fix a problem where my virtual card is rejected?", "How can I periodically check the delivery of the card you sent?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "How many times can I use a virtual card?", "What do you use disposable cards on?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "What are the benefits of a disposable card?", "Explain to me how to verify the top-up card.", "Do I have to pay extra if I use an international card to top up my account?", "Do I have to pay for a second card?", "Is it possible to get a Visa and Mastercard from you?", "Is there any way for you to find my card?", "Is there a disposable virtual card I can order?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Is there a verification code for the top-up card?", "What number of transactions can i do with one disposable card?", "Are there charges for using a bank card to top up", "What do I do? My card is broken.", "How do I get Top Up to work in Apple Pay?", "Do you have info about the card on delivery?", "how much do you charge to top up US cards?", "I am having problems with my physical card.", "how do I top up my money automatically", "Can you tell me about these disposable virtual cards?", "Do you accept any card and currency?", "How much is a physical card?", "Why does my top up say still pending when I used my card to do it.", "I lost my card. Can you help me?", "What are the fees of using an international card to add money?", "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?", "How do I verify my identity?", "How do I do a successful transfer to an account?", "What credit cards do you carry", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How long does a card delivery take?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "How do I use bank transfer to top up my account?", "What are the fees for a physical card?", "Can I order a disposable virtual card?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "How do I top-up automatically?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "When trying to get more than one card is there a extra amount that needs to be paid?", "How long does it take for a new card to ship?", "On my disposable card, is there a transaction limit?", "Why won't my card show up on the app?", "Can I get a new card in China?", "What's the process for ID verification?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Is there a charge for a physical card?", "Can I have one of the virtual cards?", "I would like to track a card sent to me, how do I do that?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "Can you transfer money to your card by bank transfer?", "I wanted to use my card contactless but it doesn't seem to be working, what could be the problem?", "Is this card available to Americans?", "My PIN is unlocked, what do I do?", "How will I receive my PIN?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Is there a fee to order a physical card?", "Can you send me the actual card?", "What kind of businesses will take my card?", "Account topping up bank transfers to my account assistance please?", "Is there a fee when you pay with your card?", "I need two cards. Is this possible?", "What US credit cards do you accept?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Is there a limit on how many times I can use a disposable card?", "Can I apply for one of your cards if I live in the EU?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "My card has been found. Is there any way for me to put it back into the app?", "How do I request the PIN?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Your machine took my card. How do I get it back?", "Can an American resident apply to get a card?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "My daughter would like a card from my account? Can I do this?", "How do I update my PIN to a new number?", "What all is needed to verify the top-up card?" ]
599
Please, activate my card
[ "Tell me how to renew my new card?", "Help me activate my new card.", "Just received my replacement card, what steps do i need to take to activate it?", "What's the right way to activate my card?", "When are you going to activate my card?", "What do I have to do to activate my card?", "Help me activate my card.", "I need to activate my card.", "i cant seem to activate card", "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "I just got my card and want to use it, how do I activate my card?", "What is the procedure for activating this card?", "how to activate card?", "I need my card to be activated right now.", "Do I need a photo ID to activate a my new card?", "How do I activate a new card?" ]
[ "How can I obtain a disposable virtual card?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.", "Can I use a Visa or Mastercard?", "How can get a Visa card?", "How can I tell if an AMT will take this card?", "How can I fix a problem where my virtual card is rejected?", "What are the steps to getting a virtual card?", "i havent got my card", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "The expiration date on my card is coming up", "Where is the top-up card verification code?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I already have one of your cards, how do I link them?", "Is there a fee to get an actual card?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "Will I get a visa or Mastercard?", "Where do I get a disposable card", "Help me please, My Apple Pay American Express top up does not work.", "Can you issue both a Visa and a Mastercard to me?", "How do I link a new card?", "Why am I charged a fee for using my card on some purchases?", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "How much for an actual card?", "How do I cancel my card? There are charges on my account that I didn't make.", "Can I use my card at any ATMs?", "My card payment won't work.", "i have not received my card", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "can i order cards on the app", "Will you tell me how I am supposed to use the disposable cards?", "Is there a way to track the delivery of my card?", "going to need a new card what are the fees and time it takes", "Why hasn't my card been delivered?", "How long will I have to wait for my new card?", "I've got a repeated tranasaction on my card.", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "I have a question regarding the PIN of the card?", "How do I get a real card?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Today I used my card at a restaurant and it was declined. Why?", "How can I check on the delivery status of my card?", "Where is the PIN for my card located?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Are there restrictions for my disposable card since it does not seem to be working?", "What currencies or cards do you support for topping up?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "People are using my debit card - help!", "Where can I use a disposable card?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "Will it cost me to get a second card?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Are contactless payments enabled on my new card?", "I need a new card and I live in the United States.", "What are the steps I should take to recover my swallowed card?", "I think my card is broken", "I had a duplicate card and got charged twice. How do I resolve this?", "Can I use app to unblock my card?", "What can I do to track the card you sent me?", "When do i activate auto top-up?", "Do I get a card to keep in my wallet?", "Could it be that I deactivated my card, its not working?", "How do I get extra cards?", "What can I expect at card expiration?", "How do I go about verifying the top-up card?", "What is the most that I can top-up to a card?", "What kind of businesses will take my card?", "Can I tell what business will take this card?", "May I use my account now, even though the identity verification has not gone through yet?", "How can it be that my Card is not functioning anymore?", "I forgot what my pin number is and now am blocked can you help me get in?", "Where are the ATMs that accept this card?", "in china, need new card", "Does it matter which card I use", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "When using a US card, what is the cost for a top up/off?", "What is the expected delivery date of my card?", "Hey there's a fee for a transfer on my account. Why?!", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Can you tell me how to get a disposable virtual card?", "Is there a fee for making a payment? If so, let me know why.", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.", "card is lost, please help", "How do i finalize a card payment", "I already have a card and want to link it", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "How do I know if i need a disposable card?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Are there any limits to were my card is accepted?", "What can you tell me about getting a virtual disposable card?", "What are the steps to get my card back that was kept by the ATM?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "I would like to get your card in EU. Is that possible?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Please help me to know the status of my card payment as its pending since a while.", "I found my lost card. Am I still able to use it?", "What if I need multiple disposable cards?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "Can I use my card everywhere?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "My transfer keeps failing and I just want to transfer the money can you please make it work?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Can I use my card to withdraw from my account?", "How do I find my card PIN?", "My card hasn't arrived.", "If I have a physical card can I link it?", "I have a second credit card from the US. Will you take it?", "Will I get a Visa card or Mastercard?", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "Is my card broken? I can't get cash out of the ATM", "The card that I have isn't working. This is the physical card.", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system." ]
56
I tried activating my bill of fare and it didn't workplace
[ "What do I need to do for the card activation?", "Please assist me with activation.", "How can I activate the new card i got?", "I am unable to activate my card, it won't let me.", "I am planning activating my card was it possible?", "How can I make my card ready to use?", "What are the steps to activate the card, as it does not seem to work?", "Do I have to go somewhere to activate my card?", "Where do I activate my card?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "I just got my new card, how do I activate it?", "What would II do if I wanted to activate my new card", "Can you help me activate my card", "How do I activate a card I received?", "What are the steps that I need to take to activate a new card?", "What is the proper way to activate a card?" ]
[ "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "My throwaway virtual card won't work", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "I couldn't make a transfer because it was declined", "Why caused my top up to not work?", "I think my top up did not work", "Why am I unable to verify my id?", "My card doesn't work. I can't get cash out at an ATM", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "My cash deposit from a week ago is still not in my account. Can you help me please?", "There's a card payment I didn't make", "Why hasn't the money I transferred into my account shown up yet?", "How can I fix a problem where my virtual card is rejected?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.", "I cannot find my PIN.", "My transfer's stuck on pending.", "Why hasn't my top-up finished pending yet?", "I did not receive the right amount of cash.", "Why can't I topup my account?", "Could you tell me why my top up isn't showing in my wallet?", "How do I know why my card isn't working?", "I cannot withdraw money from the ATM", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "My transfer is still pending, why?", "I saw a payment i did not do", "Is my top up not working?", "There's a payment in the app I don't recognize.", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I can't do the verification.", "So my top-up failed, could you tell me why?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "After my checque or cash deposit, my balance didn't update.", "My payment card was declined - could you tell me why?", "My card payment is still on hold, why is it so?", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Why would my topup not go through?", "The cast deposit from a week ago still is not in my account. Why?", "The bank machine didn't give my card back how do I get a new one fast?", "What is the payment in my account that I did not do?", "The right amount of cash was not sent to me.", "Why isn't my refund showing up in my statement?", "If my cash withdrawal is still not showing, is something wrong?", "Why is the payment on my card still pending?", "Why is the payment from my card still pending?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "There was a canceled payment for my card.", "Why can't I verify my identity?", "My top up isnt working", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "My top up is pending.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I cannot locate the verification code for my top-up card. Please help me.", "Money was transferred to me and I am unable to see it", "Why hasn't my balance been updated from the check deposit I made?", "Tell me why my transfer is pending.", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "What is the reason that my top-up is still pending?", "How can I get my Google pay top up to work?", "I haven't received my virtual card yet, do yo know why?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Why has my top up not gone through yet?", "My statement has a payment that I do not recall making", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "My balance was not updated with my checque or cash deposit.", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "Why is there a direct debit payment on my app that is not from me?", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "I cant find my card.", "I got some cash in the ATM but its still pending", "What is going on with it saying my card payment was declined?", "The app doesn't show the card I received.", "I made a money transaction but the recipient can't see it", "I sent some money but the intended recipient says it hasn't arrived", "My payment came back for something i'm trying to buy online? it's been doing it for two weeks. do you know what the issue is?", "Why did my top up not work?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Why can't I use my virtual card for subscription services?", "Please help me. My disposable virtual card won't work right.", "I have a card payment that I don't recognize. What should I do?", "Top-up is not working", "I didn't receive the amount of cash I requested for the ATM.", "Why isn't my refund on my statement?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I was wondering why my payment hasn't gone through yet, its been a while.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Why am I still waiting for a transfer?", "What caused my transfer to fail?", "Why is my payment in pending status?", "I made a card payment which is showing me pending.", "Why is my transfer still pending?", "I could not get money from an ATM", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "I just got my card. It's not linked yet--how do I do that?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "What happens when I money transaction doesn't show up on the receiving side?", "I couldn't make a transfer to a beneficiary!", "top up did not complete", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "Did you deactivate my card it's not working anymore", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "What is the reason I couldn't do a transfer to a beneficiary?", "Why can't I use my American Express with Apple Pay to top up my account?", "My card couldn't pay in a shop.", "Can I reactivate a card?", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "Is there a problem with the payment that I see is still pending?", "I made a payment that's pending. Will it go through?", "I deposited a cheque, why isn't my balance showing that I did?" ]
622
I just got my card and want to use it, how do I activate my card?
[ "How can I start using my card?", "Where do I go to activate my card?", "i cant seem to activate card", "What is the process for activating my new card?", "How can I make my card ready to use?", "I want to start using my card, how do I activate it?", "Can I call to get my card activated?", "I just got a new card, and I want to know how to activate.", "How do I activate a card I received?", "How do I get my card active?", "I have a new card and I want to activate it", "Would like to use my card and need to activate it first. Can you help me do this?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "I am unable to activate my card, it won't let me.", "My new card is here, what's the process for activating it?", "My new card needs activating." ]
[ "Is a new debit card free?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "I need to transfer funds into my account. How can I do this?", "how do i set up my apple pay watch to connect to my account", "Is there a fee for topping off a US card?", "What do I do to exchange currency?", "How do I go through the identity checks?", "How do I deposit cash?", "Is it simple to transfer money using my credit card?", "Where would I order a virtual card?", "What do I need to verify my identity", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Can I have a tangible form of my virtual card.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Can you accept my other card from the U.S.? It is the only other one I have.", "How do I track the card you sent to me?", "Where in the app do I go to verify my identity?", "How do people send me money?", "I need my card delivered as soon as possible.", "I want to transfer money into my account", "Can I use my card while on vacation overseas?", "If i'm not in the UK, can I still get a card?", "Where are cards available to order?", "How long should I expect for the card to arrive?", "What do I do if my virtual card won't work.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Help! I lost my card!", "can i add funds with a card from the united states", "I want to get a virtual card!", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "What methods can I use to add money to my account?", "I had a duplicate card and got charged twice. How do I resolve this?", "Can I get a new card with new expiration date in China?", "How does my identity get verified?", "Will my pin number be sent with my card?", "I am not sure but someone else might be using my card", "When would my card be charged an extra fee for a transaction?", "can I have a non virtual card?", "Is it normal to have to wait over a week for my new card?", "Can i add a new currency to my account?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "i want to get a card but i live in the US", "How can I set a new pin.", "How do I get my PIN unlocked?", "I don't have a virtual card - how do I get one?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "About this card PIN?", "How can I change my information?", "Where are the ATMs that I can use Mastercard?", "I need to find the card I received in the app.", "Can you please explain disposable virtual cards for me?", "How do you check my identity?", "Can I get a second card for free?", "Can you tell me whats going on with my card it seems to be not working?", "What are the fees to get a physical card?", "What should I do if I think that someone else may be using my card.", "I need more than one disposable card", "Help, I need to top up my account. Where do I send a check?", "Are there any fees to get additional cards?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "Are there specific ATM's that I can draw money from?", "If I only have 1 other US card, can you take it?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "My card expires soon, will you send me one automatically?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "How do I complete the ID check?", "need to know places i can withdraw money", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "I'd like more information about choosing a Visa or Mastercard.", "I need help with understanding why my card is not working.", "How do I update the PIN on my account?", "How do I update my PIN to a new number?", "Is there an option to have a virtual card?", "I'd like to transfer funds using my credit card.", "What kinds of cards can I use to top up?", "What cards do you offer?", "What can I do to track the card you sent me?", "I don't know if I made this payment on my card.", "Is there any way i get a disposable virtual card as well?", "I need a new card and I live in the United States.", "I think someone is using my card to make transactions I don't remember.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "What do I do if my disposable virtual card doesn't work?", "How many cards can I have for one account?", "How do I make more than one disposable card in a day?", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "Will it cost me to get a second card?", "What are my payment options for topping off my account?", "What are the steps I need to take to verify my identity?", "Is it possible to get a card if I'm not in the UK?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "My card was stolen. What do I need to do?", "Is there a fee for topping up a card?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.", "What is my identification used for?", "Can you tell me where I can order a disposable virtual card?", "Why does my top up say still pending when I used my card to do it.", "Is my card accepted everywhere?", "My daughter needs a card. Can I give her one of mine that's linked to my account?", "What kind of cards are supported? What currency?", "How do I change my details?", "Please tell me how disposable virtual cards work?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I want to order a card. Where do you deliver to?", "Where do I go to change my account details?", "My card wont work at an ATM", "I need to transfer money into my account, and I don't know how to do that.", "do i have to setup apple pay to use it", "How do I change the details in my account?", "Since my id hasn't been verified, when can I use my account?", "Who accepts this card?", "Is there any limits I should know about if I'm going to use a disposable virtual card?" ]
599
I have a new card and I want to activate it
[ "I have a new card and I need to activate it.", "I want to use my card. How do I activate it?", "Please help me with my card. It won't activate.", "Can someone assist me with activating my card?", "What do I do to activate my new card?", "I just got a new card how do I get it to start working?", "What needs to be done to activate and use a card?", "How can i make my card active?", "How can I activate my new card?", "What is the procedure for activating this card?", "What do I need to do to activate my new card?", "What is the process for activating my new card?", "i cant seem to activate card", "What do I need for activation of my card?", "My new card needs activating.", "I just received my card and I'd like to activate it." ]
[ "I reside in the US, but I want a card.", "My card doesn't seem to work anymore", "Can I get a Visa instead of a MasterCard?", "What other credit cards can I use?", "Is it possible to get a real card?", "want to know how to get virtual card", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "How do I use my card if I lost my phone?", "Please give me both Visa and MasterCard, is it possible?", "Is there any limit to the amount I can add to a card at a time?", "Will I be charged for topping up by card?", "Unable to use my American Express with Apple Pay to top up my account", "With one disposable card how many transactions can i do?", "When the time is right will this automatically replenish my balance?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "Can I get more cards just incase?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "My new card hasn't came in.", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "When will the card arrive?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I need to transfer some money, can I use my credit card?", "Please tell my why I was charged a fee for using my card?", "What can I do about a direct debit transaction on my card that I didn't make?", "I think that someone may be using my card, but I'm not sure,.", "Can I go ahead and use my account even though my identify hasn't been verified yet?", "Can I have a second card issued to another family member?", "Topping up my card is not working because I believe the top up is pending", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Where would I order a virtual card?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Do I need to verify my top-up card?", "What cards to do you support to top up.", "I would really like a physical card.", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "Do I need a disposable card?", "Is there a tracking number for the card?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Is a new debit card free?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Suddenly, my card won't work.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Please tell me if I'm going to be charged for sending out more cards?", "Is it possible to get a new card in China?", "I'd like like to know where I can order a virtual card?", "Do I have to pick a creditcard brand?", "Where is the top-up card verification code?", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I want to change my PIN - do I need to be in a bank?", "My card is lost! What do I do now?", "Where can I get a card in the EU?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "In what way can I change my PIN and where do I need to be?", "You promised no fees but now I've got one. What the hell!?", "What should I do if I think that someone else may be using my card.", "How do I verify the top-up card?", "Where is the virtual card?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Can you please assist me in Apple Pay, in getting Top Up to work?", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "What should I do if I think someone is using my card.", "Is ordering a new card from China available?", "How can I fix a problem where my virtual card is rejected?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "how much does it cost to add money to my card", "I need help getting the virtual card to work.", "What is the limit to number of transactions I can do with a disposable card?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Why have I not gotten my new card?", "When will I get my card shipped to me?", "What are ways to test why my card might not be working?", "I want to change my pin number from an ATM. Is this possible?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "How much does it cost in fees to use your card?", "How do I report my card lost or stolen?", "My actual card isn't working.", "Please help me get a Visa card.", "What do I do if my card is stolen?", "Why isn't my card working anymore?", "Where are the ATMs that accept this card?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Is my card accepted anywhere?", "I was looking to buy another card today.", "Will I get charged for topping up with an international card?", "What card or currency can I use to pay?", "My PIN is unlocked, what do I do?", "What kinds of cards can I use to top up?", "What is the cause of the delay in applying my card payment to my account?", "My disposable card seems not to be working am I doing something wrong?", "What do I do if my virtual card won't work.", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "What are the available cards?", "Will I get charged for topping off my card?", "what do I need to do if the ATM kept my card?", "I really need money from my card today, but my card is getting declined. Please help!!", "Can I top up for free using a European card?", "I had a duplicate card and got charged twice. How do I resolve this?", "Can I choose between Mastercard and Visa?", "is it free to add money to my card", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Do i have to top-up with my credit card before I can transfer?", "I can't find my card! What should I do?", "I have a Visa and Mastercard, can I use these?", "How long should my new card take to arrive?", "How can I obtain a disposable virtual card?", "can I have a non virtual card?", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "I need a new Pin how do I go about that?", "where in the app can i find out about my new pin", "can i top up from a usa credit card", "Is a tracking number available for the card that was just sent?" ]
56
Assist me please with card activation.
[ "What is the process for activating my card and using it?", "I need help activating my new card.", "How do i activate my card", "Is my new card activated?", "I would like to activate my card to use now, can you help me?", "What is the process for activating my card?", "What information do I need to gather in order to activate my card?", "Do you know the process how to activate my card?", "Can I get some help activating my new card?", "I tried activation my card and it didn't employment", "Can I activate my card with the app?", "I got my new card but I am not sure if it need s activated and how?", "How do I activate a new card?", "I would like to activate my card.", "I just got a new card how do I get it to start working?", "My new card has arrived, what's the activation procedure?" ]
[ "I have a Visa and Mastercard, can I use these?", "How do I get my card out of the ATM?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "How do I use the disposable cards?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "where is the code for verifying the top up card?", "What do I do? My card is broken.", "Do I need a disposable card?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I need clarity on why my card is not working.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I can't figure out how to unblock my pin number. Can you help me?", "What is the procedure for depositing a virtual card", "I'm just wondering when my card will get here.", "Can you send me more cards for my account?", "I already have one of your cards, how do I link them?", "how much does it cost to add money to my card", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "What ATMs can I use my card at?", "Will it cost me to get a second card?", "Help me use American Express to add money to the account.", "Where can I use a disposable card?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Is there any way i get a disposable virtual card as well?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Why won't my card work anymore?", "For my account, how do I transfer money in?", "My card is broke, what do I do?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I just tried to top-up and now I'm getting an additional verification message, why?", "I don't understand what a disposable virtual card is, can you help?", "How do I retrieve a trapped card from a ATM?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "Is there a verification code for the top-up card?", "Do you charge extra for topping up with a debit or credit card?", "Where are the virtual cards?", "Do I get a card to keep in my wallet?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "How do I use my card if I lost my phone?", "Is identity verification required for me to use my account?", "My card will expire next month, will I need to order a new one?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "What do I do if my card was stolen.", "When I want to transfer money to my account, how can I do that?", "What US credit cards do you accept?", "Card delivery services? Where?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "I'd like more information about choosing a Visa or Mastercard.", "Is there any limit to the amount I can add to a card at a time?", "My card is lost! What can I do?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I am waiting for my card to arrive.", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "How do I take a block off my card?", "I seem to have lost my card.", "What is the fee charged with this card payment?", "What will happen if I want to add money using an international card? Will I run into any fees?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Google pay and top up, I want it, can I get it?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Are there limits as to where my card will be accepted?", "There is a payment that is not mine in the app. Please advise/", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "Can I use this card at any ATM?", "I cant find my card.", "Think someone has took money out with my card. What shall I do?", "How do I deal with a stolen card?", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "How can I go about transferring money to my account?", "Can someone assist me with explaining how I can unblock my pin?", "Can I get a spare card for someone else to use?", "How do I use disposable cards?", "Will you reinstate my PIN?", "Will I be charged a fee for topping up using a European card?", "Am I limited to what ATM I can use my card?", "Where is the tracking number for the card?", "Can I get the Mastercard?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "What do I owe for a new card?", "How do I transfer money using a credit card?", "how do I find the code to verify the top up card?", "I would like to know if you use Visa or Mastercard.", "What should I do if my card is stolen?", "What do I do to get a disposable virtual card?", "Can I have a tangible form of my virtual card.", "Can I get a card although I'm not in the UK", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "I want to order a card. Where do you deliver to?", "Is there any way to get another card on the same account?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "My card is not working when I try to use it.", "Is it possible to get a Visa and Mastercard from you?", "How do i set up my credit card to send transfers?", "Where do I get a disposable card", "If my card is trapped in the ATM, what do I do?", "What do I do if my virtual card won't work.", "Can I use any card and currency?", "I used my card to top up but it's saying it is still pending. What does this mean?", "For the identity verification, what do you need?", "If my card payment is cancelled, what should I do?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Does it cost anyting to get my own card?", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "How do I track the card you sent me?", "can i get a description of how to use a disposable virtual card", "How much can I expect to pay to top up a US card?", "I need to use a European card for a top up, what will the charge be?", "Is there a charge for topping up by card?", "What is the verification process for a top up card?", "How do I know when my new card is going to arrive?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Can someone help me unblock my pin?", "Are there any limits on where I can use my card?", "Is it possible to give a second card from my account to my daughter?", "How much does it cost for additional cards?" ]
56
I need help with activating my card
[ "I am unable to activate my card, it won't let me.", "Hi, would you please activate my card?", "What is the process for activating a new card.", "Could you please activate my card", "I would like to be assisted with the activation of my card.", "Can you activate my card pls", "How do I activate my new card", "I would like to activate my card what do I need to do?", "How do I activate a card I received?", "I would like to activate my card.", "How do I verify my new card?", "I have a new card and need to activate it", "Where can I activate my card?", "Help me activate my card.", "I tried activating my card and it doesn't work how do I solve this problem?", "I have a new card and I want to activate it" ]
[ "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "How do I re-order a damaged card?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "I need help verifying my identity.", "Where can I get a second card?", "I am interested in giving a second card to my daughter, how can I make this happen?", "Can someone help with my passcode?", "If i want to change my pin number can I directly from an ATM?", "If my card was lost or stolen can I re-link it?", "Where in the European Union can I get a card?", "how soon will my card arrive?", "Why would my card payment not work?", "found card, how to put it back in app", "I need to deposit my virtual card, how do i do that.", "I am unable to use my card.", "How do I verify my ID?", "My non-physical card will not work", "Does it cost anyting to get my own card?", "Is there a way I can check on the card on route to me?", "What should I do if my card payment was cancelled?", "I'm waiting for the ID verification to go through still, so is it too soon to use my account?", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "I need to use a European card for a top up, what will the charge be?", "What is the most that I can top-up to a card?", "how can i transfer money from american express card", "I need your help to get a refund for an item I just bought, can you cancel the payment since what I bought hasn't arrived yet.", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "Can I put my old card back in the app?", "My card has an expiration date, will you send a new one automatically?", "My card has not been delivered yet and its been a week since I ordered it, please help", "Can I change my pin at ATMs? If so, what ones?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Where is the top-up card verification code?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I want a disposable virtual card, how do I do that?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My card is going to expire, what do I do?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "I would like a Visa card.", "Can I get a real card?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Why is my card payment pending?", "I made a card payment but it didn't work. Why not?", "Can you please explain disposable virtual cards for me?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "How to receive virtual card?", "Is it possible to get another card?", "What ATMs can I use my card at?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "How do I link to my credit card with you?", "Which establishments will accept my card?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "When will my new card arrive?", "I am not able to make a purchase because there is an issue with my card", "Why doesn't my card work for any transactions?", "How do I know when my new card is going to arrive?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Can I use app to unblock my card?", "How do I report my card lost or stolen?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Tell me why my virtual disposable card won't work.", "Can I use my card to withdraw from my account?", "What do I do to get a disposable virtual card?", "Can I have a second card?", "Help me unblock my PIN.", "What cards to do you support to top up.", "Do I get a mastercard and visa?", "What do I do if my Google pay top up isn't working?", "How do I link the new card?", "I'd like to get another card", "I need to renew a card that's about to expire", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I would like to get a Visa card", "I need a card, but I'm in the US at the moment.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "what is this charge on my card?", "What kind of ATMs would this card be accepted at?", "Can I get my card expedited?", "Is there a way to know when my card will arrive?", "Can I order another card?", "How do I receive a virtual card?", "I don't have my card after 1 week. What are my next steps?", "I topped off my card is that something you will charge me for?", "I wasn't able to use my card today when I went out for lunch. Wondering why that is?", "Can you tell me the ATMs I can use with my card?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "May I use my account now, even though the identity verification has not gone through yet?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "How can I stop fraud on my account right now?", "I need to change my PIN. Can I do that at a cash machine?", "My card is lost! Please help me!", "What are the steps needed to top up with Apple Pay?", "What should I do since my card is trapped in the ATM?", "What kinds of cards can I use to top up?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Where can i top my card for free?", "Please tell me how to get a card if I reside in the US.", "I have transactions that I don't recognize - I think someone is using my card.", "How do I know if i need a disposable card?", "There is a strange payment on my card and I don't know what to do.", "Is it possible for me to get a virtual card?", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "I would like a physical card", "Can you tell me where I can order a virtual card?", "I need my virtual card", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "My card is stolen. Help!", "Tell me how I can verify a card top-up.", "I would like to link my card to my account.", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "What card types can I choose from?", "What can I use my card to pay for?", "What is the process for getting an actual physical card?" ]
56
How can I start using my card?
[ "I just got my new card, how do I activate it?", "Would it be possible to activate my card?", "Would you be so kind as to activate my card? Thanks", "I need assistance with activating my new card.", "What steps do I have to take to activate my card?", "I want to use my card. How do I activate it?", "What is the process for activating my card?", "The activation process did not work, please help?", "How long does it take to activate my card?", "I cannot activate my card.", "How do i activate my card", "I received my new card, how is it activated?", "How do I use my new card?", "what are the steps to activate my card?", "How can I switch on my new card?", "What are the steps to activating a new card?" ]
[ "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "Why am I charged a fee when using my debit or credit card?", "How do I transfer cash my into my account?", "I'm just wondering when my card will get here.", "Card delivery services? Where?", "When do I get my PIN?", "Are physical card available?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "I have a disposable card but it does not work?", "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY ACCOUNT FOR ME?", "Is there a fee for topping up a card?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "How do I go about topping up with Google Pay?", "Can I choose when my card is delivered?", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "Can I order a disposable virtual card?", "What is the limit to disposable cards you can have?", "Can I use my account before my Identity verification has passed?", "How does it work when I transfer money into my account?", "Is this where I order a virtual card?", "What are the fees of using an international card to add money?", "What do I do if an ATM \"stole\" my card?", "How do I top up with Apple Pay?", "Are there any charges for using a bank card to top up", "Can I have more than one disposable card?", "Can I use my virtual card for recurring monthly payments?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "If I need more than cards will I have to pay a fee to receive them?", "Would I be able to get another card for my account, so I could give one to my daughter?", "What is the number of transactions I get with a disposable card?", "Why isn't my card working anymore?", "Please help me get a virtual card.", "Am I able to order a new card and have it sent to me in China?", "I'm trying to verify my top up card, how do I do that?", "Can you tell me more info about virtual disposable cards?", "I want a physical card", "When would my card be charged an extra fee for a transaction?", "How do I initiated a bank transfer to top up?", "How can many disposable cards can I have per day?", "Can you tell me which cards and currencies are supported?", "may I have a Visa and a Mastercard from you.", "How much for an actual card?", "Do I have to pay extra if I use an international card to top up my account?", "How can I order virtual cards?", "How do I go forth on transferring a sum of money from one account to another?", "Are there ways to transfer money into my account?", "What's the limit on total number of cards I can have?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Can I do more than 10 transactions with a disposable card?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Is my card valid everywhere?", "How can I deposit money to my account?", "How do I deactivate a stolen card?", "What can I do to track the card you sent me?", "Can you tell me more about limits to disposable virtual cards?", "The ATM ate my card; how do I get a new one?", "I seem to have lost my card.", "how much for topping up by card?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "I need to renew a card that's about to expire", "When my card expires do you send a new card?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Where do I top up?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "I want to use a European bank card for a top up. Must I pay?", "May I receive a different card pin", "can usa residents get a card?", "Is it possible to have both a Visa and a Mastercard from you?", "If I were to use a European bank card for a top up, will I incur a charge?", "What are the benefits of a disposable card?", "My card will not work", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "How do I track the card you sent to me?", "What will I be charged for a physical card?", "Is there a way to track the new card you sent me?", "Can you provide information for freezing my card immediately?", "Would it be possible to get another card?", "Where should I withdraw money from?", "Is there any reason why my card didn't work when I tried to top up?", "What do I do? My card is broken.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "What are the details of disposable card limitations?", "Can I get cash with this card anywhere?", "I have heard about these disposable virtual cards but don't understand how they work.", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "How do I make my transfer go through", "Please can i get a disposable virtual card as well?", "I need a new card since my old one is about to expire.", "Can a credit card be used to transfer money?", "Send me a physical card", "I live in the UK. Can I get a card?", "How do I find the verification code for my top-up card?", "How many payments can I make using a virtual card?", "If I want to be able to give my daughter a card for my account, would I be allowed to get one for her?", "I need two cards. Is this possible?", "Are there specific ATM's that I can draw money from?", "Can you please identify the problem with my bank card?", "I want to transfer money. How do I do that for my account?", "Can I get a card even if I live outside the UK?", "What do I do if it says my card payment has been cancelled?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "If i'm not in the UK, can I still get a card?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Card has been received, how will it show up on the app?", "How do I freeze my bank card, as there has been a strange withdrawal?", "What are these disposable cards meant for?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I want to add money to my international card, so are there any fees charged to do this?", "can i add funds with a card from the united states", "found card, how to put it back in app", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "Where would I order a virtual card?", "What should I do if I think my card was stolen?", "How do I get Top Up to work in Apple Pay?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "I think someone is using my card to make transactions I don't remember." ]
349
When will my card be activated?
[ "I couldn't complete card activation.", "Card activation is not working. What do i do?", "What do I need to do to activate my card?", "can you assist me in activating my card?", "I tried activating my card and it didn't work", "I just got my new card. How can I activate it?", "I'm not able to activate my card how do I fix this problem?", "My card is not able to be activated how do I get it to work?", "How do i activate my card", "Help me activate my card.", "What are the steps to activating a new card?", "How do I verify my new card?", "What do I do to activate?", "I got my new card but I am not sure if it need s activated and how?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "How do I activate my card that just arrived?" ]
[ "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "can i get a virtual card online", "Do cash machines let me change my pin?", "My card hasn't been working when I try to use it.", "Does the package with my card have tracking?", "I need my card delivered as soon as possible.", "Can you explain why I am now getting charged a fee for using my card?", "Is there a fee for paying by card?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "What should I do if someone else used my card?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "I deactivated my card but would like to reactivate it.", "How will I know my pin number?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Can I use my American Express stored in Apple Pay to top up?", "What should I do if I think someone is using my card.", "Do all ATMs take this card?", "How much for an actual card?", "What do I have to do to get the virtual card to work?", "Can I top up using an international card", "How do I order another card?", "Why is this fee being charged to me after using my card?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Where is my new card? I have been waiting a week!", "My card doesn't seem to work.", "What is the fee charged with this card payment?", "Why haven't I gotten my new card?", "What's the phone number to freeze a card?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Do these virtual cards have any caps on using them?", "I would like a temporary virtual card", "How do I link one of your card that I already have?", "My card no longer works.", "Is there any way for you to find my card?", "Is there any reason why my card didn't work when I tried to top up?", "What are my payment options?", "For physical cards, do you charge?", "Do I need a disposable card?", "I need support options, I want to top my card", "Where do I get a disposable card", "How long does it take to authorise a payment?", "Am I able to change my PIN at certain cash machines?", "Why is my card payment cancelled?", "Where in the app do I go to verify my identity?", "is it free to add money to my card", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "May I choose when it's delivered?", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "How long do card transactions take to clear?", "How do I actually obtain a card myself?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Is it possible to get a Visa and Mastercard from you?", "Help me get the virtual card working.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "Why hasn't my card arrived yet?", "Is this card available to Americans?", "Why am I being a charged for using my card?", "Your machine took my card. How do I get it back?", "What is the maximum number of transactions I can do with a disposable card?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "I haven't received my virtual card yet, do yo know why?", "I would like to know if you use Visa or Mastercard.", "Can I transfer money to my card via bank-transfer?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I would like to order a disposable virtual card. How can I do this?", "I found my lost card in my jacket pocket this morning so I'd like to reactivate it please.", "I need a disposable virtual card, how do I get one?", "Where do I go to get the code to verify the top up card?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "How do I verify my ID?", "Where is the card PIN located?", "What is the procedure for depositing a virtual card", "How long does it typically take for a pending ATM withdrawal to clear?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Is there an option to have a virtual card?", "What reasons would cause my card payment to be cancelled?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "What major card payments are accepted?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Why is my card payment showing as pending?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Is there a specific date i can have it delivered?", "Can I have it by a certain date?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "How do I get a card in the EU?", "I live in the US and I would like to get a card. How do I go about getting one?", "Can I get a real card?", "How do I track the card you sent to me?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "Can I order a second card?", "Is there a disposable virtual card I can order?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Can I use my account before my Identity verification has passed?", "I can't get my card out of the ATM, what should I do now?", "I'd like like to know where I can order a virtual card?", "I want to request a physical card", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Can I have one of the virtual cards?", "What areas are cards delivered to?", "I'm waiting for the ID verification to go through still, so is it too soon to use my account?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Is there a way to obtain a virtual card?", "want to know how to get virtual card", "Are visa and mastercard accepted", "Do you have a list of businesses that accept this card?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I think someone may be using my card.", "Where are cards delivered to?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "My card wants to be topped what do you guys support?", "Can I use my card in Austria?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Is there a way to get a virtual card?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "What do I do if my virtual card won't work." ]
552
How can I activate my card>
[ "What do I need to do in order to use my card I just got?", "I have a new card. How do I activate it?", "Can you activate my card pls", "What steps do I have to take to activate my card?", "Can I use my new card?", "My card needs to be activated asap", "When are you going to activate my card?", "WHAT CAN I DO AFTER THE CARD MISSING", "What do I need to do to activate my card?", "Do you know the process how to activate my card?", "I need my card activated.", "I need to activate my card can you do that now?", "i cant seem to activate card", "Who do I call to activate my new card?", "What do I have to do to activate my card?", "Is my new card activated?" ]
[ "Why has my card been declined? whats the deal?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "Where are the virtual cards located?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I want to apply for a Visa card.", "I'd like to apply for a Visa Card.", "Why is my physical card not working?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "I want to get Visa and Mastercard", "What credit cards do you carry", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "Is it possible to get a card if I'm not in the UK?", "Can I use my American Express stored in Apple Pay to top up?", "My card doesn't work. I can't get cash out at an ATM", "How can I get my card out of the stupid ATM that ate it?", "Do I have to pay extra if I use an international card to top up my account?", "What is the maximum transactions I can use on a disposable card?", "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment.", "I would like a physical card", "I want to know how to transfer money with my credit card", "Can you help me get a disposable virtual card?", "My actual card isn't functioning.", "What do I do? My card is broken.", "How do i top up my google pay?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "Is it possible to purchase more physical cards with my account?", "how much for topping up by card?", "Can I get a card even if I live outside the UK?", "How can I go about transferring money to my account?", "My card is lost! What do I do now?", "Where can I find the verification code for the top up card?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Can I have a third card?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "What kind of businesses will take my card?", "Do I receive the physical card for free", "I'm trying to verify my top-up card, but I can't find the code...?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "I need more than one disposable card", "When do i activate auto top-up?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "Can I use American express with apple pay? Why does it make my top up not work?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "Someone besides me might be using my card.", "is it ok if i use both visa and mastercard", "Am I able to get both a Visa and MasterCard from you?", "Why am I being a charged for using my card?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Is it possible to use my credit card to transfer money?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Would I be able to get a second card?", "Do you guys accept Visa or Mastercard?", "Are there any fees to get additional cards?", "What is the charge for topping up a card?", "How would you use a disposable card?", "What is the first step I need to make for being able to access my account?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "Will I be charged a fee for topping up using a European card?", "Can I use my card in Austria?", "Where in the app do I go to verify my identity?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Help me find my card pin!", "Can you help me with my card, I think it's broke.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Where is the tracking number for the card?", "Do i have to top-up with my credit card before I can transfer?", "I want to reactivate my card, I thought I had lost it but I found it.", "I topped off my card is that something you will charge me for?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "what I need to verify my account", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Do I have a choice for a Mastercard?", "For my account, how do I transfer money in?", "Can my daughter also have a card issued in her name, but linked to my account?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Is there a way to order a virtual card on the website?", "Do I have to use bank approved ATM's", "How can I resolve a problem where my card won't go through at all?", "Is there a trick to get the disposable virtual card to work?", "Please help me get a new card, I reside in the United States.", "how do i get into my account and edit my details", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "My PIN is unlocked, what do I do?", "What steps do I take to verify my identity?", "Can cards be dispatched on a specific date?", "Can I use my card while on vacation overseas?", "If I want to select a new PIN what do I do?", "What's the deal? My card was just denied for top up. Why is it not going through?", "What kind of ATMs would this card be accepted at?", "How can I tell if someone else is using my card?", "What is the verification code for my top up card?", "Where are the virtual cards?", "How can I verify my identity?", "How do I track the card you sent to me?", "Will you tell me how I am supposed to use the disposable cards?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "How do I initiated a bank transfer to top up?", "Do I get to have one of those virtual cards I've heard about?", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "What are the currencies and cards that are supported with my account?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "My payment for my card is not working", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "What locations can a card be delivered to?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "What should I do if I think that someone else may be using my card.", "How can I tell if an AMT will take this card?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "How do I order a replacement for stolen card?", "What do I do now my credit card has been swallowed by the ATM?", "Can you issue both a Visa and a Mastercard to me?", "Is it possible to order a virtual card?", "I can't use my card.", "How can I transfer money to my account?", "My card is almost going to expire.", "What can I do if my card still hasn't arrived after 2 weeks?" ]
599
What are the steps in order to activate my new card?
[ "Do I have to go somewhere to activate my card?", "Help my activate my card.", "How can I activate the new card i got?", "What is the process for activating my card and using it?", "I want to start using my card, how do I activate it?", "How do I get my card active?", "Is my card activated?", "What do I have to do to activate my card?", "Why can't I activate my card?", "What is needed to activate my card?", "Would you be so kind as to activate my card? Thanks", "My card needs to be activated asap", "My new card has arrived, what's the activation procedure?", "How do I turn on my new card?", "I tried activating my bill of fare and it didn't workplace", "My card needs to be activated." ]
[ "How do I get my top-up verification code?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Tell me how to change my details.", "How long do I wait for my PIN", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I need clarity on why my card is not working.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "Can you track my card for me?", "How do you check my identity?", "are both visa and mastercard available to me?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "Do you send more than one card?", "Okay, I found my card, can I put it back in the app?", "Visa and MasterCard, can I get them both?", "How to exchange my currency", "Please help me! My physical card isn't working right.", "can usa residents get a card?", "What do you need to verify my identity?", "Is this where I order a virtual card?", "How can I obtain a disposable virtual card?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Is my card payment reverted?", "Help Me! I lost my card. What should I do?", "Can I re-link a lost card with the app?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I need to top up cash, How do I do it?", "When will my top-up process?", "I had a duplicate card and got charged twice. How do I resolve this?", "is it ok if i use both visa and mastercard", "Can you tell me how to get a disposable virtual card?", "Is there a charge for a physical card?", "Can i use this card at any store?", "Is it possible to top up with cash? If so how do I do it?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "How do I verify my identity online", "What kind of ATM's can I use?", "I really want a physical card. How do I get one?", "What is the limit to number of transactions I can do with a disposable card?", "What is the verification code for my top up card?", "I would like to top up my account automatically. How do I do that?", "Will I be charged a fee for topping up using a European card?", "What services can I use to top up?", "Is it possible to have a second card?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Where is the tracking number for the card?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "To many charges on my card how do I go about fixing that?", "I need to transfer funds into my account. How can I do this?", "What do you need for my identity check?", "where is the code for verifying the top up card?", "Can I order a second card?", "Where do I get a disposable virtual card?", "Help me to set up contactless payments.", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Can a card stop working?", "Can I get a card that works in other countries like Africa and Indonesia?", "What forms of ID do you need for identity verification?", "How do I top up my account using transfer?", "Can I get a card even though I live in the US", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "What are the requirements to open an account for a minor?", "Do I need to verify my identity to use my account?", "You accepts my card?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "How would you use a disposable card?", "I got charged twice with a duplicate card. How do I resolve this?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "My physical card is not working", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "What is the fee to top-up my account", "What do I do if the ATM took my card?", "How can I track my card's delivery?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "How do I fix a broken card?", "How do I get a new card sent to China?", "I'm just wondering when my card will get here.", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "How can I stop someone from using my card after I lost it yesterday.", "I need to update my personal details", "What should I do if my card is missing?", "need to know places i can withdraw money", "how much to get my card in 2 days?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "What businesses can I use this card with?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "How can you assist me on topping up on bank transfers to my account?", "Do you guys accept mastercard or visa?", "Help, I don't know what the PIN is to my card?", "How do I report my card as lost or stolen?", "What can you tell me about getting a virtual disposable card?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "My card isn't working anymore.", "I want to change my pin number from an ATM. Is this possible?", "Will I get a real card?", "How would I change my details?", "Whats the process of tranfering money into an account?", "Am I allowed to carry an additional card?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "Is there a tracking number for the card?", "what documents do i need to verify who i am", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "My card has been found. Is there any way for me to put it back into the app?", "Do I have to do an identity check?", "Is it possible to order a virtual card?", "Can I order a new card to China?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Can I use my American Express stored in Apple Pay to top up?", "When can I expect my card to be delivered to the US?", "Can I freeze my card right now?", "Will I be charged a fee to top up using a debit or credit card?", "help me find the top-up card's verification code?", "I want to use bank transfer for topping up my account. How is it handled?", "Where can I find the verification code on a top-up card?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "How can I check on the delivery status of my card?" ]
235
How do I go about activating my new card?
[ "Please help me with the activation of the new card.", "Card activation is not working. What do i do?", "How long does it take to activate the card, as it does not look like its working?", "Is my card ready for use or does it need activated and if so how?", "I have a new card. How do I activate it?", "How can I activate my new card? I didn't recieve any information with it about how to do so.", "I need assistance activating my card?", "I tried activating my bill of fare and it didn't workplace", "I need to activate my card.", "Tell me how to go about activating my new card?", "How can I make my card ready to use?", "How can I activate my new card?", "When are you going to activate my card?", "I just received my card and I'd like to activate it.", "How long does it take to activate my card?", "My new card has arrived, what's the activation procedure?" ]
[ "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "What do I do if an ATM ate my card?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "I need to transfer money into my account, how do I go about doing this?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "I want to transfer money. How do I do that for my account?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "What do I do if someone used my card without my permission?", "Can I tell what business will take this card?", "What steps do I take to unblock my PIN?", "Do you charge for physical cards", "What do you do to transfer money to my account?", "Do you know which businesses will accept my card?", "I need to verify my identity, but how do I do that?", "For the first time I got a fee on my account. How do I know when you charge these fees?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Tell me what I should do after my card expires.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "How does my identity get verified?", "How can I verify the top-up card?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Could it be that I deactivated my card, its not working?", "Is there a charge for a physical card?", "Can I track when my card will be delivered?", "How do I report a stolen card?", "I found my card! Can I link it back into the app?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Is a tracking number available for the card that was just sent?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "Can I re-link a lost card with the app?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "Please tell me how disposable virtual cards work?", "What is the limit to number of transactions I can do with a disposable card?", "What is the status of my card's delivery?", "Where's the verification code for the top-up card?", "Do you guys accept mastercard or visa?", "My card has been found. Is there any way for me to put it back into the app?", "how can i transfer money from american express card", "How do I change my details?", "Where do I go to verify my identity?", "Is it possible for a person who lives in the US to get a card?", "I want to get a virtual card!", "Is ordering a new card from China available?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "Help, I need to top up my account. Where do I send a check?", "What forms of ID should I use for verification?", "How do I go about cancelling a transaction?", "Please tell me how to verify my top up card.", "What do I do since the machine swallowed my card. I need one.", "What are the steps to verify identity?", "How do you check my identity?", "What types of cards and money do you accept?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "My card has been stolen what do I do?", "Am I limited to what ATM I can use my card?", "What's going on with my card? I've tried multiple times and it never goes through.", "When will my virtual card arrive?", "How do I know what my PIN is?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Why was my new card declined?", "My card's expiring, what happens now?", "In which stores can I shop with this card?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "What's the process for ID verification?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "How do I check my security settings to allow contactless pay?", "I want to change my PIN - do I need to be in a bank?", "help, lost my card", "Where can I update my pin number?", "What happens when my card expires?", "Can I change my pin at ATMs? If so, what ones?", "I need to transfer some money, can I use my credit card?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Is there a way to verify a card top-up?", "Would I have to pay anything if I need an additional card?", "I have one of your cards already, how do I link it?", "can i order cards on the app", "Are you going to charge me to top up my card?", "How can I track my card's delivery?", "Do you have any card fees if I want to add money using an international card?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "I have to verify my identity. What do I need to do?", "Where do I change my PIN?", "What is the charge for paying with my card?", "Do i have to top-up with my credit card before I can transfer?", "Is there a way I can check on the card on route to me?", "Show me how to change my pin?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "I'd like like to know where I can order a virtual card?", "My card isn't working anymore.", "I need to use a European card for a top up, what will the charge be?", "Can you give me a virtual card?", "What should I do if my card payment was cancelled?", "There is an extra small charge on my card! What do I do?", "When do i activate auto top-up?", "Your machine took my card. How do I get it back?", "How do I get a disposable virtual card as well?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "At what age can I open an account?", "Will I be charged any fees if I want to add money with an international card?", "I need to transfer money into my account, HOW?", "When can I order a disposable virtual card?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "Is it possible to order a virtual card?", "What do I need to verify my identity", "How do I freeze my bank card, as there has been a strange withdrawal?", "Can I have a new card shipped to China?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "How can I withdraw money?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Where can i find the virtual card?", "What cards to do you support to top up.", "I would like to top up via credit card, which credit cards do you support?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "How do I validate my identity.", "What can I do about a direct debit transaction on my card that I didn't make?", "how do i change name?" ]
599
What is the activation process on my new card?
[ "Please help me with my card. It won't activate.", "What is the process for activating my card?", "I am planning activating my card was it possible?", "My card is not able to be activated how do I get it to work?", "How long will it take to activate my new card?", "How long does it take to activate my card?", "I want to activate my new card.", "I couldn't complete card activation.", "It won't let me activate my card.", "Who do I call to activate my new card?", "I need to activate my card, how is that done?", "What is the process to activate a card", "How can i make my card active?", "I would like to have assistance with activating my card.", "What do I do to activate my new card?", "Is my card ready for use or does it need activated and if so how?" ]
[ "Could it be that I deactivated my card, its not working?", "What currencies and methods can i use to top up my account?", "Will my other US credit card be accepted?", "Which cards are accepted for topping up?", "When will I see my new balance after making my bank transfer?", "What are all of the different steps for identity checks?", "What is this extra fee while I was doing a transfer?", "how long does it take to reflect in my balance a top up", "What's the card you sent me's tracking number?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?", "The date my card expires is coming up", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "How many days does it take until funds are in my account?", "How can I go about transferring money to my account?", "am suspicious of my card's security", "How many times can I use a virtual card?", "Why is a payment showing up on my card as pending?", "How to I transfer my funds into my account?", "Is getting my identity verified required before I can use my account?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "How can I use my credit card to transfer money?", "Do you let me choose between Visa and Mastercard?", "My card was confiscated by an ATM. How do I get my card back?", "I transferred some money recently and saw a fee on my account, what's that for?", "What businesses accept my card?", "I need my card ASAP!", "How long does it take for cards to be delivered after ordering them?", "When can I expect my transfer to reach my account?", "Where is my PIN located?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "How will I know when I can use the auto top-up feature?", "What do you do to transfer money to my account?", "I got charged twice with a duplicate card. How do I resolve this?", "Do you have info about the card on delivery?", "I'm worried my card might be lost in the mail? How long does it usually take to arrive?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "what do I need to do if the ATM kept my card?", "Explain the extra fee on my card when paying.", "For some reason my card payment hasn't worked. what can I do to look into that?", "What should I do if someone else used my card?", "I had a duplicate card and got charged twice. How do I resolve this?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "For my account, how do I transfer money in?", "Where do I go to change my account details?", "Please explain how disposable virtual card work.", "I found my card, am I able to put it back into the app?", "Which ATM's will accept my card?", "I would like to know if you use Visa or Mastercard.", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "Will I be charged if I add more cards to the account?", "Please explain how I use the disposable cards?", "Why has my card payment been reverted?", "What do I do if my card is stolen?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I would like to reactivate my card that I previously reported lost. I located the card this morning.", "This card is accepted by what businesses?", "I need to change my card PIN.", "What do I need to verify my identity", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "I notice there's a pending payment on my card.", "What is the fee to top-up my account", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "Where can i find the virtual card?", "Can I make transfers before my identity verification?", "Is it possible to get a Visa and Mastercard from you?", "When will you be taking orders for disposable virtual cards?", "What do I do if I can't get my card out of the ATM?", "Please tell me, do you use Visa or Mastercard?", "Can I use my account before the identity verification is complete?", "How long does a transfer take to be confirmed?", "Where is the transfer that I did?", "Is there any reason why my card didn't work when I tried to top up?", "How do I validate my identity.", "I need to top up, but I have to use an international card. Is there a cost for that?", "Why have i been charged a fee for using my card?", "My card appears to be broken how can I fix it?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "What countries will my card be supported in?", "Why is my physical card not working?", "If I need more cards, are there any fees?", "I ordered a card and would like to know how to track the delivery progress of it.", "I found my card in my jacket this morning, so can I reactivate it?", "How do I use the disposable cards?", "How do I use disposable cards?", "Can I order a second card?", "What do I do if the ATM took my card?", "is it ok if i use both visa and mastercard", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Am I limited to what ATM I can use my card?", "What places will accept my card for payment?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "I froze my account, but how do I order a replacement card?", "Can I use my card at any ATMs?", "Can you help me sign up for a virtual card?", "Is it possible to get a new card in China?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "Where can I find the verification code on a top-up card?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "Is payment required to get a card of my own?", "How come there is a duplicate charge on my card?", "can i get a card if I live in the usa?", "What is the maximum transactions I can use on a disposable card?", "When will the transaction post to my account?", "What number of transactions can i do with one disposable card?", "is there a fee for a transfer? if so how much will it be?", "Do I have to do an identity check?", "where in the app can i find out about my new pin", "Is there a way I can check on the card on route to me?", "I have a Visa and Mastercard, can I use these?", "What happens if I use my account and my identity verification hasn't finished?", "What happens if the ATM doesn't give me back my card?", "why and how soon do I have to have proof of identity to you?", "I found my card, can I add it to the app?", "Where is my deposit?", "Who accepts this card?", "Which cards do you guys support? I want to top up using my credit card.", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?" ]
383
I would like to get help from someone with activating my card.
[ "Just received my replacement card, what steps do i need to take to activate it?", "Assist me please with card activation.", "I need info on activating my card?", "I need more assistance with how to activate my card.", "Could you please tell me how to activate my new card?", "Please help me with the activation of the new card.", "I want to use my card, how would I activate it?", "I need my card to be activated right now.", "I just got my card and cannot get it to work.", "How can I activate my new card?", "I need to activate my card can you do that now?", "My card needs to be activated.", "What is the process for activating my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "I tried activation my card and it didn't employment", "What are the steps to activate the card, as it does not seem to work?" ]
[ "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Help me use American Express to add money to the account.", "What's the card you sent me's tracking number?", "Is there a way to track the new card you sent me?", "What is the first step I need to make for being able to access my account?", "Is there a way to order a virtual card on the website?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Is it possible to get a physical card?", "Will filling stations accept my card?", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "Where's the verification code for the top-up card?", "One of my card payments, I don't recognise the name of the merchant.", "Can I link another card to my account?", "I'm being asked for a verification code. Where do I find it?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Need a new card, mine is expiring.", "How do I freeze my card using the app?", "If my card expires next month, will I need to order a new one?", "What is the procedure for getting another card?", "Can I order a virtual card?", "How do I top up by card?", "Have you sent out my card yet?", "What can you tell me about getting a virtual disposable card?", "Please tell me how to get a physical card.", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "Where can I link a new card?", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "What can I use my card to pay for?", "Can I use this card at an ATM?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "What kind of ATMs would this card be accepted at?", "How do I change my card PIN?", "Is there a way I can have a mastercard?", "In the app, how can I make it show the new card that arrived?", "Am I permitted to have a spare card?", "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.", "How do I freeze my bank card, as there has been a strange withdrawal?", "How do I order another card?", "What do I do if I can't access the app?", "Do you have Visa or Matercard?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Where would I order a virtual card?", "Is there a way to transfer funds directly from my card?", "Are there any restrictions to where I can use my card?", "How can I replace an expired card?", "How do I track my card?", "I can't get the card itself to work.", "How do I replace a stolen card?", "How can I get my card out of the damn ATM?", "Why won't my card show up on the app?", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Can I get a card despite the fact I'm not in the UK?", "Is there a way to find an ATM around me?", "Where can I use this card at an ATM?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Hi something is going on with the app. I see some payments I didn't make?", "I think my card is broken", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Do you guys accept Visa or Mastercard?", "Why has my card been declined? whats the deal?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "I found my lost card. Am I still able to use it?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "Tell me how to replace my expired card.", "I need a new card, my current card is nearly expired.", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "What should I do if I think someone stole my details and used my information to make some transactions?", "Are there certain ATMs that I can use this card at?", "I believe that someone is using my card without my knowledge!", "I would really like a physical card.", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Am I able to get both a Visa and MasterCard from you?", "My card is lost! What can I do?", "I forgot my pin and am blocked now. Can I reset it somewhere?", "What businesses accept my card?", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "My card's expiration is approaching, how do I replace it.", "If I ordered my new card last week, how much longer should I wait to receive it?", "How do I use a card to top up?", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "I want a disposable virtual card, how do I do that?", "Can I order another card?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "Do I qualify for a visa card?", "What is the cause of the delay in applying my card payment to my account?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "May I get one of your cards? I live in the EU.", "Tell me more about getting a virtual disposable card.", "I'm not sure why my card didn't work", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Is it possible to track the card you sent me?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "What should I do? My card has been stolen!", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "If my card is going to expire this month, do I need to order a new one?", "My card is about to expire, what do I do?", "I lost my card n need a new one.", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "What do I have to do to get the virtual card to work?", "I transferred a payment a couple days ago and it shows done, but it has not been received. Could you please help me?", "What is the verification process for my card?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I need my card to come as soon as possible.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "At which ATMs can I use this card?", "Can you tell me when my card will arrive?", "How come my card doesn't work anymore?", "I mistook my pin and now I am locked. Can you unlock me?", "Could it be that I deactivated my card, its not working?" ]
56
What is the process for activating my card?
[ "Explain the activation method for this card", "I need to activate my card.", "I just got this card & I don't know how to activate it.", "With my new card, how may I activate it?", "I tried activating my plug-in and it didn't piece of work", "Tell me what I need to do to activate my card.", "I need my card activated.", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "Where do I go to activate my card?", "i cant seem to activate card", "Could you please tell me how to activate my new card?", "Can you tell me how I go about activating a new card?", "Is my card activated?", "Please help me with the activation of the new card.", "Assist me please with card activation.", "I would like to activate my card what do I need to do?" ]
[ "What types of cards and money do you accept?", "Where do we mail the card?", "I need to verify my identity. How do I do that?", "how much to get my card in 2 days?", "My ATM card isn't working for a withdrawl", "How many active transactions can I make with a disposable card?", "What's the deal? My card was just denied for top up. Why is it not going through?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Where should I look for my PIN number at?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "where is the code for verifying the top up card?", "Which ATM's will accept my card?", "My card's expiring a month from now, should I place an order for the new card?", "What is my identification used for?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "What are the steps to reset my passcode?", "How can I see the progress of delivery of the card that was sent?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "How do I retrieve a trapped card from a ATM?", "Where's my virtual card", "What currencies and methods can i use to top up my account?", "What methods can I use to top up my account?", "What are the currencies and cards that are supported with my account?", "I would like to top up my account automatically. How do I do that?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Can I transfer money to my card via bank-transfer?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "What should I do if someone else used my card?", "What will I need to verify my identity", "What are the ATMs that will accept this card?", "what cards can i use to add money to my account", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "I want to add money to my international card, so are there any fees charged to do this?", "Can you explain why I am now getting charged a fee for using my card?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Can I link an existing card?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Can an American resident apply to get a card?", "Will I be charged a fee for topping up using a European card?", "How do I top-up automatically?", "How will I know my pin number?", "Can I order a card please?", "How do I request a disposable virtual card?", "Is my card accepted everywhere?", "How can I receive money?", "Is there a charge for physical cards", "How can I use my credit card to transfer money?", "what is the virtual card", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Is it possible to receive a Visa and a MasterCard?", "What is the charge for a physical card?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "The expiration date on my card is coming up", "Do you know if there is a tracking number for the new card you sent me?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "is it free to add money to my card", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "What do I do if my disposable virtual card doesn't work?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "What can I use to verify my identity?", "How can I go about getting a disposable virtual card?", "How much does it cost to top up a US-issued card?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Do I have to use bank approved ATM's", "What do I need for the identity check?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "What is the top-up limit on my cards?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Will you charge me if I top up by card?", "What options do I have in regards to payment?", "Why is there a fee for using my card?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Can I add funds to the card directly from my bank account?", "I can't seem to be able to use my card", "I can't seem to be able to use my card", "I notice there's a pending payment on my card.", "My PIN is unlocked, what do I do?", "I think someone is using my card to make transactions I don't remember.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Please explain to me the circumstances in which my card payment would be reverted?", "Can I pay online with my card?", "My card has been found. Is there any way for me to put it back into the app?", "What kind of ATMs would this card be accepted at?", "How do I get my PIN unlocked?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "How much is the charge to top up via credit card?", "I need some money transferred ASAP, how long does the process take?", "Is it normal to have to wait over a week for my new card?", "Can I apply for one of your cards if I live in the EU?", "How can I tell if my card payment is reverted?", "I would like to order a virtual card.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I can use this card at which ATMs?", "What documents do I need to get together to verify my identity?", "i am express delivering my card to the us, how long will that take", "How do I use the disposable cards?", "My transaction has not been received. When are you going to process it?", "Where is my money transfer?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "Do I need to verify my identity?", "Can i make transactions before identity verification?", "Where do I go to cancel a transaction?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "I need a disposable virtual card, how do I get one?", "How can I change the PIN? Do I have to go to a real bank?", "Do I need to verify my identity to use my account?", "Is there an option to have a virtual card?", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "Please help me! My physical card isn't working right.", "how do i get into my account and edit my details", "The expiration date of my card is approaching .", "What's going on with my card? I've tried multiple times and it never goes through.", "Tell me what ATMs use this card.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "Does it matter if I use Visa or Mastercard?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "How does tranferring money into my account work?", "What do I do if my virtual card won't work." ]
235
How do I use my new card?
[ "I have my card now how do I activate it?", "How do I activate my new card", "what do i need to have with me to activate card", "I got my new card where do I go to activate it?", "I need assistance activating my card?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "I want to start using my card.", "How can my new card be activated?", "Can I get some help to get me card activated?", "Just received my replacement card, what steps do i need to take to activate it?", "Can you activate my card pls", "How can I switch on my new card?", "What do I do to activate my new card?", "I just got my card and want to use it, how do I activate my card?", "My new card is here, what's the process for activating it?", "I am having trouble activating my card." ]
[ "I can't get my card out of the ATM, what should I do now?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Are there any places that I can't use the disposable cards at?", "Where is the transfer to my account?", "What fees are charged for a physical card?", "Is there a way to order a new card while in China?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "What fee is included if I top up by card?", "I have another card from the U.S. Will you be able to accept that one?", "what cards and currencies are accepted?", "Do you know how I can verify that I did a top-up to my card?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I need to transfer money into my account, HOW?", "Will I be charged for topping up by card?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Can I add money to my card automatically during a trip?", "Are visa and mastercard accepted", "Is there a way I can check on the card on route to me?", "Why was an extra charge added when I used my card?", "An extra fee has been added to my card payment is this correct?", "what is the amount of disposable cards I can have?", "Is my card valid everywhere?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "I would like to re-activate my card, it was previously reported lost but I found it this morning.", "Will you charge me if I top up by card?", "My card hasn't arrived yet. What do I do?", "Are you going to charge me to top up my card?", "I want to transfer money into my account, what do I do?", "Where do I go to change my account details?", "how much for topping up by card?", "How long until my card is delivered?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "How can I get my card out of the stupid ATM that ate it?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "How long will it take for the card to arrive?", "Where do I change my PIN?", "Is it possible to order a card?", "What is this fee for card payment?", "Is there a fee for topping off a US card?", "help, lost my card", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "How many disposable cards per day am I allowed to have?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "On a card top-up, where can I verify?", "I have a card that was deactivated can I reactivate it?", "If I add money with an international card, are there any fees?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Can you tell me which cards and currencies are supported?", "I just saw a fee on my account. When do these get charged?", "Is there a way I can have a mastercard?", "Can I create a disposable virtual card?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "How do I add cash to my account?", "I need a new card before it expires.", "What are the benefits of a disposable card?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "Why is my physical card not working?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "How can I change my information?", "What fees are there for adding money using an international card", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "What are all the currencies and cards supported to use this?", "This card is accepted by what businesses?", "How do I change the PIN?", "Can you assist me in acquiring a virtual card?", "Will I be able to get a disposable virtual card as well?", "Can you tell me how transferring money into my account works?", "Is this where I order a virtual card?", "At what ATM can I change my PIN?", "Do you have any fees if I want to add money using an international card.", "Somebody stole my wallet and is using my card! Can you do something so they can't keep taking my money?", "At what cash machines can I change my PIN?", "Is it simple to transfer money using my credit card?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "Can I have a duplicate second card?", "can i top up from a usa credit card", "What credit cards are supported?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "What do I need to do to change my PIN?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "Where's the best place to get a disposable virtual card?", "I am having issues using contactless payments, could my card be damaged?", "Where is my money transfer?", "Will I be charged for adding money using an international card?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Is it possible to get a physical card?", "What currencies and methods can i use to top up my account?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "I need my virtual card", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "What are the fees for a physical card?", "My physical card is not working", "I need clarity on why my card is not working.", "What steps are taken to transfer money into my account?", "A card has been sent to me, how do I track it?", "how many transactions can i make with a disposable card", "How do I verify my ID?", "Is there a fee for topping up a card?", "I need my card topped up,", "Where can I get a disposable virtual card?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "i need a virtual card", "How do I transfer cash my into my account?", "What are the charges for topping up US card?", "Is it possible to give a second card from my account to my daughter?", "Can I order extra cards?", "help me obtain a virtual card", "Can I get a card outside the UK?", "What do you charge for physical cards?", "What does a disposable virtual card do?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "How can I track my card's delivery?", "Is there anyway, I can get a disposable virtual card?", "Which merchants accept this card?", "Can I have a tangible form of my virtual card." ]
349
I got my new card but I am not sure if it need s activated and how?
[ "I need to activate my card.", "I tired but an unable to activate my card.", "I am planning activating my card was it possible?", "Can I activate my card with the app?", "What are the steps to activating a new card?", "I need assistance activating my card?", "Do I have to go somewhere to activate my card?", "I would like to have assistance with activating my card.", "I tried activation my card and it didn't employment", "What do I have to do to activate my card?", "I just received my card and I'd like to activate it.", "What is the process for activating my card and using it?", "Where can I activate my card?", "I tried activating my card and it doesn't work how do I solve this problem?", "I would like to activate my card.", "I want to activate my new card." ]
[ "What is necessary for the identity verification?", "I need a card, but I'm in the US at the moment.", "My card hasn't arrived yet. What do I do?", "I have to verify my identity. What do I need to do?", "I don't know what's wrong with my card, but it has not worked at multiple places today.", "Is a tracking number available for the card that was just sent?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "What is needed to prove my identity?", "What US credit cards do you accept?", "There are a couple of payments with my card shown in the app that in reality I didn't make. Maybe someone has access to my card?Can you check whats the issue ?", "Can you provide information for freezing my card immediately?", "What will I be charged for a physical card?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "What are the steps to change my PIN to something else?", "Will I be charged if I add more cards to the account?", "How long until the card arrives?", "What age do I have to be?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "I have a disposable virtual card here, so would you tell me what to do with it?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Help Me! I lost my card. What should I do?", "What should I do to verify my identity?", "Are there any specific cash machines that I have to go to in order to change my PIN?", "Please explain to me the circumstances in which my card payment would be reverted?", "How do I find my PIN number?", "If I can't choose my card type will I be able to use it everywhere?", "Can I have a duplicate second card?", "Can I change my pin at ATMs? If so, what ones?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "What can I use a virtual disposable card for?", "card is being used by someone else", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "When I want to transfer money to my account, how can I do that?", "I was expecting my new card and am wondering why I haven't received it yet?", "I have a top up card. Where is the verification code?", "Can you please explain disposable virtual cards for me?", "If my card payment is cancelled, what should I do?", "Can you get me my card fast?", "Why have I not gotten my new card?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "How do I update the PIN on my account?", "My card was working but now it doesn't.", "Can I update my details?", "I want to request a physical card", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "can usa residents get a card?", "Can I make online purchases with my card?", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "How do I deal with a stolen card?", "What can I use to verify my identity?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "What do I do if my virtual card won't work.", "Can you tell me exactly what fees I will expect to see in regards to your cards?", "What is the disposable card for?", "What are the steps needed to top up with Apple Pay?", "Which ATMs take the card?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Please tell me how disposable virtual cards work?", "I have a fee and I don't know why", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Would I be able to get another card for my account, so I could give one to my daughter?", "How do I transfer money into my account?", "What is the process for getting an actual physical card?", "How long does it take for a new card to ship?", "Do these virtual cards have any caps on using them?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "What credit cards are supported?", "Is it possible for me to track the card is was mailed to me?", "What do you need my identity details for?", "What businesses accept this card?", "What businesses accept this card?", "You accepts my card?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Can you tell me what I need to do to have my pin changed?", "Can I use my card no matter where I go?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "How do I transfer funds directly from my credit card?", "Is my card payment reverted?", "Where do I verify my identity?", "can i use both visa and mastercard", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "When can I use money sent to my account?", "Is there a fee for adding funds with a credit card?", "Can I use my card wherever I want?", "I transferred some money recently and saw a fee on my account, what's that for?", "Help me verify the card used on a top-up.", "I have one of your cards, but I don't know how to link it.", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "What do I need for the verification check?", "What forms of ID should I use for verification?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Is this card available to United States Residents?", "I need to renew a card that's about to expire", "How do I check my security settings to allow contactless pay?", "How do I update my PIN to a new number?", "How does my identity get verified?", "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Will filling stations accept my card?", "Where's my virtual card", "Help me order a new card that's going to be expired soon.", "Can I have a third card?", "What happens if the ATM doesn't give me back my card?", "Can I transfer money to my card via bank-transfer?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "How can I verify my identity?", "Where can I pay with my debit or credit card?", "What do I need to do to change my PIN?", "What is the top-up limit on my cards?", "Will I be charged for topping up by card?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Why am I being charged a fee for using my card? If there is some print out of places that charge me can you please send me that?", "Please tell me how to get a physical card.", "My ATM card isn't working for a withdrawl", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Is my card valid everywhere?" ]
383
What are the steps to activating a new card?
[ "I got my new card where do I go to activate it?", "I tried activating my plug-in and it didn't piece of work", "My new card is here, what's the process for activating it?", "What do I need to do in order to use my card I just got?", "My new card needs activating.", "I want to use my card, how would I activate it?", "I need to actuate my card.", "Can I get some help to get me card activated?", "I need info on activating my card?", "What is the activation process on my new card?", "My card is not able to be activated how do I get it to work?", "How do I use my new card?", "Please assist me in activating the card.", "How do I activate a card?", "How can I activate my card>", "I have a new card and I want to activate it" ]
[ "Is there an allowance on cards?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "What ATMs will allow me to change my PIN?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "How do I report a stolen card?", "I want to top up by using a credit card, which ones do you support?", "I would like to know if you use Visa or Mastercard.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Where can cards be delivered?", "can you top up your account automatically", "Do you guys accept mastercard or visa?", "What can I pay with? Does cash work?", "If my card payment is cancelled, what should I do?", "can i get a card if i live in the US?", "What fees are there for adding money using an international card", "How can I withdraw money?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Where can I check to see if there will be a fee added to my payment? Are there specific instances that will result in a fee added?", "can usa residents get a card?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "Why isn't my card working anymore?", "can i get a virtual card online", "What are the reasons to be charged a fee on card payments?", "Where in the app do I go to verify my identity?", "When my card expires, will I get a new one mailed to me?", "I don't understand how to top up my account, can you please explain the process?", "how to track the card you sent", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Where do you need to live to receive card", "i was charged when i used a us issued card. why and what cards are free to use to add money", "What do I use to verify my identity?", "How do I fill out the identity check?", "top up with credit card", "Is it possible to get a new card in China?", "How do i change my identity?", "Can you help me sign up for a virtual card?", "What is the verification code for my top up card?", "How many active transactions can I make with a disposable card?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "When will my virtual card arrive?", "I would like to order a virtual card, where can I get one?", "can i use my mastercard to add money to my account", "Do you offer multiple cards for the same account?", "What do I need for the identity check?", "Can you tell me how to get a disposable virtual card?", "How do I go about topping up with Google Pay?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "How will I know when I can use the auto top-up feature?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "I'm not sure why my card didn't work", "I would like open a second card for my daughter, how can you assist me?", "Where do I go to change my account details?", "What are the requirements to verify my identity?", "What will I need to verify my identity", "How do I open up an account for my child?", "How do I use auto top up?", "Which ATM's am i able to change my PIN?", "Is there a reason my new card hasn't arrived yet?", "Can cards be dispatched on a specific date?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "What do I need to know about topping up?", "Can i use this card at any store?", "I need my virtual card", "My card will not work", "Please tell me, do you use Visa or Mastercard?", "At what cash machines can I change my PIN?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How can I track my card's delivery?", "Can I purchase extra non-virtual cards?", "Please help me get a Visa card.", "How can I change my information?", "What will I be charged for a physical card?", "Is there a way to order a virtual card on the website?", "What are the age requirements for opening an account?", "Does this card work everywhere?", "I used my card to top up but it's saying it is still pending. What does this mean?", "Is my card usable anywhere?", "Can I order a card please?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "A card has been sent to me, how do I track it?", "I am interested in a Visa or Mastercard. Do you offer them?", "How long until my card is delivered?", "I would like a virtual card- where can I purchase one?", "My actual card isn't working.", "Is this where I order a virtual card?", "Do you have a list of businesses that accept this card?", "Help me access the card I already got so I can information from it.", "What do I need to bring for identification?", "How do I change the details in my account?", "I think my card is lost. What do I do?", "What fees do you charge for the standard card?", "Will I be charged a fee for topping up using a European card?", "Where should I look for my PIN number at?", "Can I get a card that works in other countries like Africa and Indonesia?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "What are my payment options for topping off my account?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "How can I verify my identity?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "When are cards shipped?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "When would my card be charged an extra fee for a transaction?", "Which ATM's will accept my card?", "How can I reset my darned PIN number?", "Can I track when my card will be delivered?", "Can you tell me where to go to get a disposable virtual card?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Will there be a fee to receive a physical card?", "what is the virtual card", "How does my identity get verified?", "What do I do for the identity check?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "Contactless payments need to be enabled for my card.", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?" ]
235
I would like to activate my card to use now, can you help me?
[ "What is the activation process on my new card?", "What is the procedure for activating this card?", "Please assist me with activation.", "I need info on activating my card?", "Card activation is not working. What do i do?", "Do I have to go somewhere to activate my card?", "When are you going to activate my card?", "My card is not able to be activated how do I get it to work?", "Do I need a photo ID to activate a my new card?", "Would like to use my card and need to activate it first. Can you help me do this?", "How can i make my card active?", "How can I activate my card so I can start using it?", "I am planning activating my card was it possible?", "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds.", "Is there a way my new card can be renewed?", "I just got a new card, and I want to know how to activate." ]
[ "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Am I able to use Apple Pay?", "My payment for my card is not working", "What do you do to transfer money to my account?", "I have one of your cards already, how do I link it?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What are the limits to where my card will be accepted?", "Can I set up to my account to automatically top up?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "How do I go forth on transferring money into my account?", "How do I modify my account details?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "Where do I find my PIN for my new card?", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "My card payment won't work.", "Am I able to get both a Visa and MasterCard from you?", "I just got my new card and tried using it and it was declined?", "Do I get a choice between Visa and Mastercard?", "My card was confiscated by an ATM. How do I get my card back?", "what is required documents for new card process ?", "If I order a card when does it arrive?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "I received my new card, but I don't see it in the app anywhere. What do I do?", "How do I request the PIN?", "I really want a physical card. How do I get one?", "Where can I order a virtual card?", "Tell me what ATMs use this card.", "Can I pick a new PIN?", "Where are cards available to order?", "I need help cancelling a transaction.", "I want to top up my account. What payment methods are supported?", "My card has been lost / stolen", "I need to order a new card as my other one was stolen.", "How do I report my card lost or stolen?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "And what about the Card's PIN?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "Which merchants accept this card?", "I would like an extra card.", "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!", "Where do I get a disposable card", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "Do I get a real card?", "Can I use my card no matter where I go?", "Where can I order my virtual card?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "I would like a physical card sent to me.", "Can I use my account before my Identity verification has passed?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Would I be able to get another card for my account, so I could give one to my daughter?", "What ATMs use this card?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "If I want to select a new PIN what do I do?", "Can you help me with proving my identity?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "My daughter need a card from this account. Is that possible?", "How can I speed up a transfer? Mine is pending.", "What is the virtual card and how can i get one?", "Is it possible to get a card if I'm not in the UK?", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "Are there only certain ATM machines where I can use this card?", "Can the card was sen to me be tracked?", "Which ATM's can I use to make a withdrawal?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Someone might have had access to my card.", "What are my payment options for topping off my account?", "When will my funds transfer?", "Where do I top up?", "How do I use contactless payments?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I want to transfer money with my credit card.", "What do I do if the machine rejects my card?", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "Can I top-up automatically?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "How to decide if I get a Visa or Mastercard?", "I want to change my PIN - do I need to be in a bank?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "I want to revert a transaction I did this morning", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "I notice there's a pending payment on my card.", "I believe my card payment has reverted", "Can I top off with a debit card?", "Can I make sure my card is delivered on a specific day?", "How do I go about verifying the top-up card?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "Where can I find my card PIN?", "Are there a certain amount of transactions i can do with one disposable card?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Can a card stop working?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Am I able to track the card that was just sent to me?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "Think someone has took money out with my card. What shall I do?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "How do I use disposable cards?", "Would you give me a mastercard and visa?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I'm not sure why my card didn't work", "Help! I can't find my card.", "Where do I find my code to verify my top-up card?", "What is the fee on my card payment?", "how long and how much does it cost for new card", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "Help! In the app there is a payment that I don't remember.", "How do I get a disposable virtual card as well?", "What do I do since the machine swallowed my card. I need one.", "Which one are you? Visa or Mastercard?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Can I top up using an international card", "Can I track when my card will be delivered?", "My card's frozen, what can I do?", "Do i have to top-up with my credit card before I can transfer?", "Do I get a card to keep in my wallet?" ]
637
How do I activate a new card?
[ "How do I get my card active?", "Can I activate my card?", "I tried activation my card and it didn't employment", "Is my card ready for use or does it need activated and if so how?", "Where do I go to activate my card?", "Help my activate my card.", "My card is not able to be activated how do I get it to work?", "Is there a way my new card can be renewed?", "Can I use my new card?", "I need assistance to activate the card on my account.", "I cannot activate my card.", "How do I activate my card that just arrived?", "My new card is here, what's the process for activating it?", "Hi, would you please activate my card?", "I'm not able to activate my card how do I fix this problem?", "I want to start using my card, how do I activate it?" ]
[ "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "My PIN is unlocked, what do I do?", "My card keeps getting declined when I try to use it. I would like to top-up, but it is not going though.", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "How do I change the details in my account?", "Do I have a choice for a Mastercard?", "How do I find my PIN number?", "Do you offer multiple cards for the same account?", "Is there a fee for physical cards?", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "I need clarity on why my card is not working.", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Is there a charge for a physical card?", "How will I receive my PIN?", "How do I track the card you sent me?", "Which cards are accepted for topping up?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "I want a real card", "Can I get a card although I'm not in the UK", "How do I use my card if I lost my phone?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "What do I do after the ATM takes my card.", "When do i activate auto top-up?", "Will I be charged a fee for topping up using a European card?", "What will I be charged for a physical card?", "Will you tell me how I am supposed to use the disposable cards?", "My card expires soon, will you send me one automatically?", "What should I do if I think that someone else may be using my card.", "What steps do I have to take to change my PIN?", "How do I go forth on transferring money into my account?", "Can you tell me whats going on with my card it seems to be not working?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "How can I get disposable virtual cards?", "I need to use a European card for a top up, what will the charge be?", "Is it possible to order a virtual card?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "What cards do you support", "Which ATMs take the card?", "how much for a physical card?", "How can I withdraw money?", "I really wanted to buy something online but seems the card is not working as the payment suddenly came back! What's going on here, I've been trying for a good week or two.", "How long will it take my card to get here?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Will I be charged for topping up by card?", "Can I have my card delivered on a specific day?", "To many charges on my card how do I go about fixing that?", "I would like to change my card PIN.", "can i get a virtual card online", "Is there any reason why my card didn't work when I tried to top up?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Can I get a card in the EU?", "If I need more than cards will I have to pay a fee to receive them?", "What happens if the ATM doesn't give me back my card?", "What do I need in regards to identification?", "Why won't my card show up on the app?", "I anticipate getting a Visa card", "What do I need to do for a PIN?", "is it ok if i use both visa and mastercard", "Can I use my American Express card with Apple Pay?", "What steps do I take to verify my identity?", "I have a card payment that I don't recognize. What should I do?", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "How long until the card arrives?", "Can I get more cards just incase?", "Tell me more about getting a virtual disposable card.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "How can it be that my Card is not functioning anymore?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I have one of your cards already, how do I link it?", "Are there a certain amount of transactions i can do with one disposable card?", "I am interested in giving a second card to my daughter, how can I make this happen?", "what countries can i use my card in", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Are visa and mastercard accepted", "Why is my physical card not working?", "What should I do if I think that someone might be using me card?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "Is there a way to verify a card top-up?", "I would like a physical card", "My card is lost! What can I do?", "How do I verify my identity?", "can i add funds with a card from the united states", "Would I get a Visa or Mastercard?", "At what ATM can I change my PIN?", "How can I fix my card, it got declined twice.", "Can you make sure I get a MasterCard and not a Visa?", "How much is it to send out additional cards?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Do i have to top-up with my credit card before I can transfer?", "What credit cards do you carry", "How do I go about transferring money into my bank account?", "Can I use my card wherever I want?", "What US credit cards do you accept?", "My disposable card seems not to be working am I doing something wrong?", "When will I get my card shipped to me?", "How do I report a stolen card?", "What is the extra fee that was added when I used the card?", "My card has been stolen what do I do?", "How do I top up with Apple Pay?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "My card is due to expire", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "How do I change the PIN?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "what steps do you take to check identity", "How much does it cost to top up a US-issued card?", "How does one send me money?", "Tell me what ATMs take this card.", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "Does it matter if I use Visa or Mastercard?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Give me my card, I need it now!", "Please help me get a Visa card." ]
599
I just got this card & I don't know how to activate it.
[ "what are the steps to activate my card?", "I cannot activate my card.", "My card needs to be activated.", "I need my card to be activated right now.", "I can't activate my card?", "I received my new card, how is it activated?", "How do I activate my card, so that I can start using it?", "What are the steps that I need to take to activate a new card?", "What is the process to activate a card", "I would like to activate my card.", "Why can't I activate my card?", "how long should i wait ti activate my card", "What needs to be done to activate and use a card?", "Can I activate my card?", "I would like to activate my card what do I need to do?", "How do I activate my card so I can start using it?" ]
[ "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I tried to top off using the card, but the money just disappeared?", "Where do I order a virtual card from?", "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "I want a real card", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "What US cards do you accept? I only have 1 other.", "How long will it take my card to get here?", "I want to reactivate my card, I thought I had lost it but found it again this morning.", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "What can you tell me about getting a virtual disposable card?", "I need to make a purchase online, where is my virtual card?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "There are charges on my card that I haven't purchased.", "What should I do if I think someone is using my card without my permission?", "Are there restrictions for my disposable card since it does not seem to be working?", "My card has an expiration date, will you send a new one automatically?", "Can you tell me where to go to get a disposable virtual card?", "My card payment did not work.", "I'm not in the UK, but can I still get a card?", "Where can I use a disposable card?", "how can i transfer money from american express card", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My card is not working at stores.", "I made a card payment but it didn't work. Why not?", "I want to add money to my card, what payments do you accept?", "What ATMs can I use my card at?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "How will I receive my PIN?", "Why has my card payment not yet been applied to my account?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "My card is just not working at this time.", "What do I do if it says my card payment has been cancelled?", "How can I go about getting a disposable virtual card?", "Why doesn't it work when I use American Express to try to add money to my account?", "What kind of ATMs would this card be accepted at?", "My card seems to not be working at all.", "Can I put my old card back in the app?", "Please help, the atm swallowed my card, what do I do?", "How do i request more physical cards?", "Can I order a second card?", "Once my card expires, what should I do?", "Do I get a choice between Visa and Mastercard?", "How come I did not get a virtual card yet?", "Do I have to pick a creditcard brand?", "Where can I obtain my virtual card?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Can I get a card even though I live in the US", "How can I get my card out of the ATM?", "My ATM card isn't working for a withdrawl", "Someone else might be using my card without my permission.", "Is there a fee for topping up a card?", "Since my card is about to expire, I need a new one.", "I attempted to top up using my card, but now the money just disappeared?", "What do I do if the ATM took my card?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "What is the cause of the delay in applying my card payment to my account?", "Is my card denied anywhere?", "Why won't my virtual card work?", "Verify top-up card help?", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "I had a duplicate card and got charged twice. How do I resolve this?", "Is there any limit to the amount I can add to a card at a time?", "Where do I find my code to verify my top-up card?", "What ATMs can I use my card?", "Can you send me the actual card?", "What do I need to do to transfer money with my credit card?", "what is required documents for new card process ?", "Can I use app to freeze my card and dispute fraud?", "I was expecting my new card and am wondering why I haven't received it yet?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "Please tell my why I was charged a fee for using my card?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Can I choose between Mastercard and Visa?", "How do I make my transfer go through", "I got charged twice with a duplicate card. How do I resolve this?", "Are there any charges for topping up my card?", "Why haven't I received my new card yet?", "Will you accept my other card?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "How can I transfer money to my account?", "still waiting on my new card", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Do I get to choose between Visa and Mastercard?", "card is lost, please help", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Can I get a card that works in other countries like Africa and Indonesia?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "How long do you have to wait to see your virtual card your ordered?", "how does a virtual card work", "I want to find out what happened to my new card?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "How do I transfer money into my account?", "Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "My card is due to expire soon.", "why have i not got my new card?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "how much does it cost to add money to my card", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "A Bank ATM did not give my card back. What do I do now?", "Do you know how I can verify that I did a top-up to my card?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "I notice there's a pending payment on my card.", "How can I get a real-life card of my own?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "Am I limited to what ATM I can use my card?", "I can't figure out how to transfer money into my account.", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "I want a disposable virtual card, how do I do that?" ]
599
I got my new card. How do I activate it?
[ "You can activate your card in a few seconds by going to account, hitting activate, and just following the directions.", "My new card just arrived, how can I activate it?", "Please help me with the activation of the new card.", "I would like to activate my card what do I need to do?", "What are the steps in order to activate my new card?", "I got my new card where do I go to activate it?", "My new card has arrived, what's the activation procedure?", "I would like to get help from someone with activating my card.", "With my new card, how may I activate it?", "Help me activate my card.", "I have a new card and need to activate it", "How can I activate the new card i got?", "Who do I call to activate my new card?", "What is the process for activating my card and using it?", "I just got a new card how do I get it to start working?", "I want to use my card, how would I activate it?" ]
[ "I was expecting my new card and am wondering why I haven't received it yet?", "I want to know how to transfer money with my credit card", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Am I allowed to use any card to make a payment?", "How can I transfer money into my account?", "What is the top-up limit on my cards?", "How many cards can I have?", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "Is Visa or Mastercard available?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Do you charge extra for topping up with a debit or credit card?", "Can I use my American Express stored in Apple Pay to top up?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Where is my PIN?", "What can I do with a disposable virtual card?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "want to get a new card in china", "What countries can I use the card in?", "How do I transfer funds from my American Express into my account?", "I need to make my card PIN a different number", "Could I get tracking on the card?", "Is it possible to purchase more physical cards with my account?", "What is the process to change my PIN?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "What can I pay with? Does cash work?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "My card has not arrived yet, where is it?", "Why has my card declined", "Will I get charged for topping off my card?", "I just saw a fee on my account. When do these get charged?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "What are the steps to change my PIN to something else?", "What US credit cards do you accept?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "How do I change the details in my account?", "I got charged a service fee on my account. Can it be waived since I didn't know about it before?", "Can I get a card outside the UK?", "How can I use American Express to add funds to my account?", "When getting my ID checked, what are the steps involved?", "Is there any way for you to find my card?", "Are there any charges for topping up a US-issued card?", "daughter needs card, how do i add her", "Can I order extra cards?", "Are there only certain ATM machines where I can use this card?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "I paid with my card and got charged an extra fee, what's up with that?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "What steps do I take to verify my identity?", "Contactless payments need to be enabled for my card.", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "What do you do to transfer money to my account?", "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?", "What can I do to track the card you sent me?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.", "What is the charge for paying with my card?", "what I need to verify my account", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Did you deactivate my card it's not working anymore", "Can I get a Visa instead of a MasterCard?", "I think my card is expiring, what happens then?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "Today I used my card at a restaurant and it was declined. Why?", "How can it be that my Card is not functioning anymore?", "My card was used without my permission, what do I do?", "Would I be able to get another card for my account, so I could give one to my daughter?", "Help, I need to top up my account. Where do I send a check?", "What businesses can I use this card with?", "How do I add cash to my account?", "I was recently mugged and would like to know if I have to have access to the app to use your services and how I would go about setting up your services on a new device belonging to a current user?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "What's the phone number to freeze a card?", "This card is accepted by what businesses?", "I need support options, I want to top my card", "Where is the tracking number for the card?", "Can I get a card in the EU?", "I only have one more US credit card, is it accepted?", "An extra fee has been added to my card payment is this correct?", "What credit cards do you carry", "Can I change my pin at ATMs? If so, what ones?", "What do I do if my virtual card won't work.", "I want to top up by card, what do you support?", "Which ATMs take the card?", "Can you tell me where I can order a disposable virtual card?", "Why won't my card show up on the app?", "can i order cards on the app", "How to I transfer my funds into my account?", "What can I expect at card expiration?", "I was charged for using my card?", "How do I change the PIN?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "I can't seem to get my virtual card to work.", "With one disposable card how many transactions can i do?", "Is there a way to obtain a virtual card?", "What cards do you offer?", "I'd like to order an additional card", "How do I freeze my card? I think someone is using it to make a bunch of online transactions.", "I would like to top up via credit card, which credit cards do you support?", "I anticipate getting a Visa card", "How can I fund another account with my American Express?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "How can I go about transferring money to my account?", "I suspect someone used my card.", "Can I transfer money to my card via bank-transfer?", "Can I get cash with this card anywhere?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Can I top up using an international card", "And do you have virtual cards instead of physical ones?", "Can I unblock my card using the app?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "I would like to give another card to my daughter, how can I proceed?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "I was looking to buy another card today.", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!" ]
599
What do I need to do to activate my card?
[ "Is my card ready for use or does it need activated and if so how?", "I want to activate my new card.", "How do I activate my card, so that I can start using it?", "I got my new card where do I go to activate it?", "How do I use my new card?", "How can I activate my card>", "I tired but an unable to activate my card.", "I need more assistance with how to activate my card.", "My card activation attempt failed.", "Please help me with my card. It won't activate.", "i cant seem to activate card", "Hi, would you please activate my card?", "What is the process to activate a card", "I just got my card and cannot get it to work.", "What steps do I have to go through in order to activate my new card?", "When will my card be activated?" ]
[ "What are the steps to change my PIN to something else?", "Can I use my account now, even though my identity verification has not gone through yet?", "How long will it take my card to get here?", "I live in the US but want to get a card", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Can I re-link a lost card with the app?", "I want to get a Visa and Mastercard, is it possible to get both from you?", "How can I use American Express to add funds to my account?", "Can you please identify the problem with my bank card?", "What do I do if an ATM \"stole\" my card?", "Why is my card not working anymore?", "Where are the ATMs that accept this card?", "Can I use my card anywhere I want?", "What cash stations take this card?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "My card appears to be broken how can I fix it?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "How do I view the card I received in the app?", "Where is the top-up card verification code?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "How do I track the card you sent me?", "Can I unblock my card using the app?", "Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?", "What ATMs will accept this type of card?", "Is there a way I can get my ATM card back from the machine?", "why and how soon do I have to have proof of identity to you?", "Where's the verification code for the top-up card?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "Where do I get a disposable virtual card?", "Hi! What documents can I use to verify my identity?", "How can I verify the top-up card?", "My card expires soon, will you send me one automatically?", "Is getting my identity verified required before I can use my account?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Can I have a second card?", "Are there limits as to where my card will be accepted?", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "How do I verify my identity online", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "I need to use my disposable card multiple times a day, is there a cutoff limit?", "How come my card doesn't work anymore?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Can I use my card no matter where I go?", "How can I use my American Express to add money into my account?", "For the identity check, what kind of documents do I need to have?", "Suddenly, my card won't work.", "I need to update my info.", "Can I apply for one of your cards if I live in the EU?", "Can I choose when my card is delivered?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "My card is due to expire soon.", "What are my payment options for topping off my account?", "Please tell me how to verify my top up card.", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Account topping up bank transfers to my account assistance please?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Can I put my found card back into the app on my phone?", "Can I pay online with my card?", "I really need money from my card today, but my card is getting declined. Please help!!", "At what cash machines can I change my PIN?", "Can you tell me where I can order a virtual card?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "How can I tell if an AMT will take this card?", "I want a physical card", "What can you tell me about getting a virtual disposable card?", "Can I have a spare card for this account please?", "My card payment doesn't work.", "Will I be charged for topping up by card?", "What services can I use to top up?", "Is there a way to verify a card top-up?", "My payment for my card is not working", "I have a card payment that I don't recognize. What should I do?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "Is it possible to get a physical card?", "What do I do if the ATM ate my card?", "Is there anywhere I can't use my card?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Are there any limits to were my card is accepted?", "When will I get my card shipped to me?", "how do I speed up identity verification?", "I want a disposable virtual card, how do I do that?", "Will I be charged a fee for topping up using a European card?", "How do I fill out the identity check?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "How do I report my card as lost or stolen?", "Are there any fees to get additional cards?", "Do you have any fees if I want to add money using an international card.", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "found card, how to put it back in app", "I cannot seem to use my card.", "What are the steps for depositing cash into my account?", "What should I do if I think that someone else may be using my card.", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "What is the process to create a disposable virtual card?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "Send me my card now! ASAP", "My card isn't working anymore.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Where can I find the verification code on a top-up card?", "Where do I find the virtual card?", "is it ok if i use both visa and mastercard", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "how much for topping up by card?", "what documents do i need to verify who i am", "What types of cards and money do you accept?", "How long does it take for the card to come?", "How can I withdraw money?", "Will I be charged any fees if I want to add money with an international card?", "How long do you have to wait to see your virtual card your ordered?" ]
235
I want to open an account for my children
[ "How do I open an account for my children?", "What are the age limits for your service?", "Is there an age limit to when my child can use these services?", "Am I able to open an account for my children?", "How old do my kids need to be to use your service?", "At what age can my children use your service?", "Do you offer account services for children and teens?", "If I want my son to have his own account is that possible?", "will i be able to open an account for my daughter", "What is your age limit?", "How old does one have to be to have an account with the bank?", "At what age can a person open an account?", "What is the process for setting up and account for my child?", "Is there a limit for age?", "Do you have a limit for someone's age?", "How old do my kids need to be to open an account?" ]
[ "What currencies can I hold money in?", "Can I use American Express?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Why is there a direct debit I didn't make showing in the app?", "What is with the need to have all my ID information?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "What am I going to need in order to verify my identity?", "My bank card has expired, how can I get a new physical card?", "Where do I find my code to verify my top-up card?", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "I'd like to use my American Express to place money into my account.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "I have left my card at my parents house. Can you send me a spare one please to use in the meantime?", "Cash deposit to my account but it has not appeared.", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "How do i get my salary in the account?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "I'm out of money, can I add money with my bank?", "Do I get Visa or Mastercard?", "Can anyone else top-up for me?", "What things do I need to verify my identity?", "Which cash machines will allow me to change my PIN?", "Tell me what the steps for the identity checks are", "Can I add money to my account with cash?", "How do I get a new card as your machine swallowed mine!", "Do these virtual cards have any caps on using them?", "I am planning activating my card was it possible?", "Why am I being charged for withdrawing cash but haven't in the past?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I have lost my phone, what steps can I take to prevent someone using my account?", "Where can I have a new bank card sent to China?", "Is this where I order a virtual card?", "how can i top up?", "What is this $1 charge on my statement?", "How do I request a disposable virtual card?", "How do I make a currency exchange?", "What currencies or cards do you support for topping up?", "Is this app capable of exchanging currencies?", "What types of cards and money do you accept?", "Which credit card top-ups do you accept?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "Will you set a limit to my top-up?", "What do I need to do to change the address on my account?", "This isn't fair! I thought transfers could be made for free. I just made a purchase online from abroad and now see some strange fee that I've never seen before.", "I need help changing my last name on my account.", "Do I need any kind of documentation for the identity check?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Why is there a direct debit fee in the App when I didn't do it?", "I need some money transferred ASAP, how long does the process take?", "I need to order a new virtual card, how do I do that?", "Can you tell me how do I get a card?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I need to make a transfer, what will the fee be?", "I need to withdraw money. Where can I do that?", "Where do I find our how to get a physical card?", "May I get one of your cards? I live in the EU.", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "What is needed to activate my card?", "What are the steps for the identity checks?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I put some money in my account the other day but now its gone? Why is this?", "Please tell me what this direct debit in my statement is", "I want to end my account", "I do not need GBP, I need AUD, how do I convert it?", "Can someone assist me with the details explaining which fiat currencies that you support?", "What form of identification is accepted?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "How long will it take the money to appear in my account?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "I would like to order a disposable virtual card. How can I do this?", "Is my country's currency supported by your system?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "I need to move money from another bank to this account.", "is there a fee for a transfer? if so how much will it be?", "Why can't I see the top-up amount I just added to my account?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "What is the $1 transaction on my account?", "Would I get a Visa or Mastercard?", "What US credit cards do you accept?", "Can I choose from either Visa or Mastercard?", "What all am I required to show for the identity check?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "I would like a virtual card- where can I purchase one?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "How many disposable cards per day am I allowed to have?", "What is the process for activating my new card?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "I just tried to top-up and now I'm getting an additional verification message, why?", "I tried to deposit a cheque into my account and it is not letting me.", "Why am I being charged for transfers? Are they not free?", "What country's money can I hold currency in?", "How do I add an existing card to the app?", "Help my activate my card.", "Where is my top-up verification code?", "What if I want to add a card I already have to the app?", "What businesses accept my card?", "I need to move money from one of my other accounts to this one.", "I froze my account, but how do I order a replacement card?", "How can I exchange USD and GBP in the app?", "What do I need to do to exchange my money?", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "Please verify my source of funds.", "Why am I seeing a direct debit thats not mine?", "Can you help me with proving my identity?", "Do you have any fees if I want to add money using an international card.", "How do I make my card show up in the app?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Is my fiat currency supported for both hold and exchange?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "What is my password?", "What information am I going to have to have in order to do a transfer with my card?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?" ]
133
How old do you need to be to use the banks services?
[ "I'd like to open an account for my children. How can I do that?", "How old do my kids have to be to use your service?", "What are age requirements for opening an account?", "What age do my kids need to be to use your service?", "What age can sign up for services?", "I'd like to open an account for my kids can I do that?", "Can I open up an account for my child?", "May I get an account for my daughter?", "Is there an age limit for opening an account?", "How do I go about setting up an account for my daughter?", "Do you have a limit for someone's age?", "will i be able to open an account for my daughter", "What age do you have to be?", "Can I open a bank account for my newborn baby?", "Do you have a children account available?", "What's the minimum age for opening an account?" ]
[ "When will the transfer be completed?", "how can i top up?", "How long does it take to prove my identity?", "What is accepted in regards to cards and currencies?", "how do I link an old card?", "Am I able to choose my card?", "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.", "what currencies can i exchange between on your app?", "For some reason my card payment hasn't worked. what can I do to look into that?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "What kind of fees will I pay when I transfer?", "My card's expiring, what happens now?", "Are there any top-up limits that I must follow?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Should I be seeing a fee applied for my money transfer?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "If I need more cards, are there any fees?", "What do I need to do to verify my funds?", "What are the sources for the funds in my account?", "what do i need to have with me to activate card", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "What are the steps I need to take to cancel a transaction?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "My card wont work at an ATM", "Can I use your app to exchange USD for GBP?", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Can I have it by a certain date?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "How much does a transfer cost?", "I noticed a fee, while banking abroad, that seems different than any I have been charged before. What does this fee mean?", "Which foreign currencies can I get transferred into my account?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "What is the top-up limit on my cards?", "Where do I go to terminate my account?", "What currencies are supported?", "What do I need to do to transfer my paycheck to my account?", "When traveling, can I auto top-up my card at certain times?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I want to use my card. How do I activate it?", "Is there a charge for transfers?", "Are their certain cash machines where I can change my pin?", "What documents do you need to verify my identity?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "How can I fund another account with my American Express?", "What do I need to do to link my new card for my account?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "Can I get a physical card through this app?", "How many ATMs will take this card?", "What is the procedure for depositing a virtual card", "Is there a fee for exchanging cash?", "Do you guys accept Visa or Mastercard?", "Are you aware of any charges for receiving money?", "How many days until the money will be in my account?", "What do I need to do to exchange my money?", "My card is expiring soon, How do I order a new card?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "how soon will I see the transfer in my account?", "why top up is not working even if I got my American Express in Apple Bay?", "My card is about to expire. How do I order another?", "How do I get Top Up to work in Apple Pay?", "Is it possible to give a second card from my account to my daughter?", "Is there a charge for getting cash?", "I need to change my account details", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "How many transactions can I do with my disposable card?", "Who do I talk to for transactions debited twice?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I want to top up by using a credit card, which ones do you support?", "I need to transfer something ASAP from China, how long will it take to post to my account?", "When can I expect my card to arrive?", "Can i have a virtual card?", "Does it cost to add money to my card?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "What is this fee for transferring money?", "How long does it take for the card to come?", "What options do I have in regards to payment?", "If my card payment is cancelled, what should I do?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "How do I add the card to my account?", "Can I use my account although the identity verification has not been accepted yet?", "Which currencies are allowed?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "what is the average wait for transfers", "Do you allow currency exchanges?", "How do I top up by card?", "What ID do I need to verify my identity?", "What businesses can I use this card with?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "Is there a transfer fee?", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "How to I close my account?", "What should I do if I think someone stole my details and used my information to make some transactions?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "What is the limit on disposable cards?", "I want to change my account details.", "Which cash machines will allow me to change my PIN?", "i am not a premium customer but i want a virtual card, how do i get it", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.", "My card will expire soon, do I need to order a new one?", "What currencies can I exchange?", "Where can I find a Mastercard ATM?", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "What happens after my card expires?", "When do I set up my card PIN?", "I am looking to get a Visa credit card, what must I do to achieve this?", "Do I pay a fee for SEPA transfers?", "Can I choose what card I can use", "Do you offer services that hold money in different types of currency?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "Can I change my PIN at any ATM?", "I need to get visa and mastercard", "What type of card will I receive?", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "Are there a certain amount of transactions i can do with one disposable card?" ]
605
Whats the minimum age to have an account
[ "Is there any age limit?", "How young can someone be in order to open an account?", "Could I open an account for my children?", "What age do my kids need to be to use your service?", "Do you have an age limit?", "Is there an age limit to get an account?", "Is there an age minimum?", "What age can sign up for services?", "Can I open an account for my offspring?", "What are the age limits for your service?", "Do you have a limit for someone's age?", "What is your age limit?", "What is the age limit for an account?", "Is it possible to open an account for my children?", "will i be able to open an account for my daughter", "What is the minimum age to open an account?" ]
[ "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "How do I obtain a disposable virtual card?", "I am interested in a Visa or Mastercard. Do you offer them?", "Where is the transfer to my account that I made?", "How do I exchange currencies using the app?", "How do I get my card into the app?", "When will my deposit be processed?", "When should I receive my virtual card?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Is there a specific type you need for identity verification?", "I found my old card. Can I link it back into the app?", "I recently transferred money to my account when will it show up?", "Can you give me info about what to do when my card expires?", "how does my statement get updated so i know when a refund will reflect on my balance", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "How long does it take to get my money", "How do I add an existing card to the app?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "What is the process for activating my card?", "How can i get new card?", "How long for money transfer to show?", "do I need anything for the identity check?", "Are there only certain ATM machines where I can use this card?", "How do I receive a card?", "How do I make my transfer go through", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "Do I need any kind of proof for the identity check?", "What is the $1 transaction on my account?", "How do I make my card appear on the app?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "Which card would I get, Visa or Mastercard?", "How do I add money to my card?", "Where do I verify my identity?", "What's the process for topping up my card?", "I can't figure out how to transfer money into my account.", "How many card payments can I use on a disposable card?", "Why is top up not working if I use my American express with my apple pay?", "I have my card, when whill my PIN be available?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "If I want to top up, can I use Apple Pay?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "What cards and currencies can I use?", "How do I use my card to top up?", "How much does it cost to top up a US-issued card?", "I have lost my card, but need to place an online order! How do I get a virtual card instantly?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "If I see a payment in the app that I don't recognize, what should I do?", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "How long will it take for my ID to verify?", "Which ATM's will accept my card?", "What type of ATMs accept this card?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "When do i get charged a fee for using the card?", "How long does it take to recieve my new card?", "Do you give out Visa or Mastercards?", "My card needs to be topped up.", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "My card is expiring, how do I get a new one?", "Which atms allow me to change my pin?", "What fiat money can I used in the exchange and holding?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "May I transfer a cheque into my account?", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "Can I directly deposit my salary to this account?", "My card is no longer lost. How do I enter it back into the app?", "If I were to use a European bank card for a top up, will I incur a charge?", "What are the steps I need to do if I have a stolen card?", "I am waiting for the money to enter my account. How long does it take?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "How long does it take for a money transfer to show up?", "Can I exchange currencies usign this app?", "How do I go about transferring money using my credit card?", "with what can I verify my identity?", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "What should I do if I think someone stole my details and used my information to make some transactions?", "How much is the charge to top up my card?", "Would I be charged any fees if I added money to my account using an international card?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "What are the disposable card limits?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I tried to top up, but the funds show up as pending. I thought it was instant?", "What type of card can I get?", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "How can I transfer some money into a foreign account?", "How do I deactivate my account?", "When will you be taking orders for disposable virtual cards?", "Why can't I withdraw funds from my account?", "When will the transaction be done?", "What is the process of obtaining a disposable virtual card", "is there a fee for a transfer? if so how much will it be?", "How much is the charge to top up via credit card?", "What can I pay with? Does cash work?", "Is there a way I can have a mastercard?", "I am not able to do a transfer to an account", "How do I know when my card will expire?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "I would like to make a transfer. How much does it cost?", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "I have enough money in my account, so why is my card being declined?", "I'm out of money, can I add money with my bank?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My bank card has expired, how can I get a new physical card?", "In which countries can I get a card?", "How do I know if i need a disposable card?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "I need to deposit my virtual card, how do i do that.", "Is something wrong with my account, my balance didn't change after I transferred some money", "Does it cost to top up my card?", "Can I change my PIN without going to a bank branch?", "How do i authenticate a top-up card?", "What do I need for the verification check?", "Why didn't my balance update after my cash or checque deposit?", "How can I cancel a transaction to a wrong account?", "Do I need to choose GBP to get my salary deposited properly?" ]
49
Can my children open an account?
[ "How do I open an account for my children?", "What's the youngest I can be to open an account?", "I'd like to open an account for my kids can I do that?", "I need to set up an account for my daughter, how would I do that?", "My daughter needs an acount.", "I would like an account for my children, how do I go about doing this?", "Can I make an account for my kids?", "If I want my son to have his own account is that possible?", "What would the age limit be?", "What is the youngest age for an account?", "What are the age requirements for opening an account?", "Can I make an account for my daughter?", "Can I start an account for my kids?", "How old do kids have to be to open an account?", "How old do you have to be to get an account?", "How old do we have to be?" ]
[ "I want to change my pin number from an ATM. Is this possible?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "It looks like someone else withdrew cash from my account, can you help?", "Where can I see where my funds came from?", "What are then rules on beneficiaries?", "Is it okay to use a bank card to top up", "When will my card be activated?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I just replaced my phone so do I have to make a new account?", "How much can I expect to pay to top up a US card?", "How do I become aware of where my funds come from?", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Do you charge for transfers?", "How do I add my new card to the app?", "What are the steps that I need to take to activate a new card?", "How do I transfer money using a credit card?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "Why can't I see the top-up amount I just added to my account?", "How can my new card be activated?", "What is the process to activate a card", "top up by my card is that possible?", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "How can I cancel a transaction to a wrong account?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "How do i transfer money using my credit card?", "When do I set up my card PIN?", "Is it possible for me to top up with cash?", "Where in the app do I go to make my new card show up?", "What is the maximum transactions I can use on a disposable card?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "How do I link one your card if I have one already?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "What systems do you have in place for my security when using my card for everyday purchases?", "Why does my account not accept cash deposits?", "what is required documents for new card process ?", "Must I verify my identity?", "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "Where do I pay with my debit or credit card?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "Now that I have my card, how do I connect it to the app?", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "How do I complete the ID check?", "How do I know which ATMs will accept this card?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "can i top up from a usa credit card", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Where can I get money from my card?", "How can I verify my source of funds?", "What forms of ID do you need for identity verification?", "How do I activate a card?", "At what ATM can I change my PIN?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Who do I contact if there is a direct debit that I did not create.", "Where can the card be used?", "I need to know where my funds come from.", "My account is new why can I not top up", "What documentation do you accept for the identity check?", "I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "Can I use this app to change dollars into euros?", "What forms of payment do you accept?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "What currency's can i exchange for?", "Can I get one of your cards in the EU", "Do I have to do the identity check?", "Is it possible to get one the your cards in the EU?", "How do you verify an identity?", "May I have another card?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "What identification is required to activate my card?", "How do I make my card show up in the app?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Can currencies be exchanged on this app?", "Do I have a card PIN?", "What are the available cards?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I finally got my card. Now I want to link it. Is that something you have to do or can I do that?", "I want to transfer money from another account into this one.", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Where can I go to find out how to verify my identity?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "How many disposable cards am I allowed to have?", "How can I delete my account?", "Does this app allow currencies to be exchanged?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "I need to know where do my funds come from", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "What are the steps to activating a new card?", "Top up my card please, which y'all support?", "Can I set my own top-up limit?", "I don't know what to do. Should I transfer funds. My account is out of money.", "What is this strange payment in my account?", "What are my options for holding money in multiple currencies?", "Please give me both Visa and MasterCard, is it possible?", "Is there a way I can get a Visa card?", "What is the limits on the number of disposable cards I can have?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "why didnt my account allow a transfer", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "Let me know what the steps for the identity checks are", "How can get a Visa card?", "Where in the app do I link a new card?", "Is there a fee for using a European bank card to top up?", "How can I see my source of funds?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Can I transfer money to my credit card?", "How much do I have to pay if I want to transfer money?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "How do I get a visa card?", "How do I accept exchanges to EU?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account." ]
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How old do I need to be?
[ "What is the minimum age?", "Is there a limit for age?", "What are the age requirements for service?", "How old do my kids have to be to use your service?", "What is the age requirement?", "Whats the minimum age to have an account", "If I want my son to have his own account is that possible?", "Do my kids have to be a certain age to use this service?", "How can I open an account for my children?", "Is there a minimum age for having an account?", "What's the youngest I can be to open an account?", "What is the age to open an account?", "What about my children?", "Can I make an account for my kids?", "Do you have a limit for someone's age?", "Can my children have their own account?" ]
[ "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "how do I ask for a physical card?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "Can you tell me where to go to get a disposable virtual card?", "How do I deposit cash?", "how do i get a card if i am in the usa", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "How long should my new card take to arrive?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "Change of location, need to change details", "How much am I charged to receive money?", "How do I obtain a disposable virtual card?", "Do you use Mastercard or Visa?", "How can I top-up my card?", "Why do I need to verify my identity?", "what is the word?", "How long will the transfer take?", "Would you give me a mastercard and visa?", "Where in the app do I go to verify my identity?", "What is the process for using my credit card to transfer money?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "I can't get my card out of the ATM, what should I do now?", "How long after I receive my statement can I dispute payments on it?", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "Please tell me if I'm going to be charged for sending out more cards?", "What am I being charged an extra pound when I haven't bought something worth that much?", "What are the time frames for the money to be available in my account?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "When should I expect my card to arrive?", "where do you have locations at", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "What is the wait time until money reaches my account?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "Can someone assist me with activating my card?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "Can I order a card?", "Who can send me money?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "What currencies can I hold money in?", "I need to transfer money into my account, how do I go about doing this?", "Do cash machines let me change my pin?", "What kind of charges should I expect to exchange currencies?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "May I choose between Visa and Mastercard?", "How much to exchange currencies?", "I want a disposable virtual card, how do I do that?", "The app reversed a top off I had. What should I do?", "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "How do I unlock my account after typing in the wrong PIN too many times?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "What do I do if I got the wrong amount at the ATM?", "When will I receive my card?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "How to edit personal details?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "How long does it take for an international transfer into my account?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "Can I activate my card?", "What should I do if I see an unauthorized withdrawal on my statement?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "How long do transfers take, mine just says pending?", "I would like to create a disposable virtual card. How do I go about doing that?", "How do I get my top-up verification code?", "What kind of ATM's can I use?", "What countries are you currently in?", "Can you help me get a disposable virtual card?", "How long does it take for a transfer to show up in my account?", "Can I make transfers before my identity verification?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "Can I use my account if the identity verification is not complete?", "When will the money reach my account?", "Could I get a MasterCard and Visa from you?", "Can I schedule future top ups?", "what steps do i do to get a real card", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "What is preventing me from adding a specific beneficiary?", "What is the average pending time for a transaction?", "What are the steps for the identity checks?", "What if I don't verify my identity?", "When my card expires, will I get a new one mailed to me?", "How can get a Visa card?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "Can I cash deposit to top up my account", "Where can I modify my details?", "How do I get this damn virtual card to work?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "How long do I have to wait for a transfer from the US?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "how to activate card?", "At what places accept my card?", "If I top up by card, what options do I have re: currency and card type?", "How come you need to know my identity?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "Let me know what the steps for the identity checks are", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "Are there any ATM's near me that accept this card?", "How many days until the money will be in my account?", "You can do that in just a few seconds. Go to account, hit activate, and follow the directions from there.", "How many card payments can I use on a disposable card?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "What forms of ID work for verification?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "What type of deposits do you accept into my account?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "Can I top up with cash", "How can I sign up for a virtual card?", "I think I want AUD and not GBP, can you help?", "I live in the US and I would like to get a card. How do I go about getting one?", "How many top-ups can I use?" ]
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