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Banking77_clustering

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[ "Why isn't my refund showing up in my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I am still waiting for a refund", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I've been waiting for a refund where is it?", "The refund I asked for isn't showing up", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "Did I not get my refund? I don't see it.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "My refund has not shown up in my account. Where is it?", "My refund doesn't seem to be showing on my statement.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I received a refund, however I cannot see it in my account", "A refund is taking too long.", "Where is the refund on my statement?" ]

[ "How long does it take to recieve my new card?", "I am seeing a direct debit I wasn't aware of.", "I would like to dispute a payment I didnt make", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I need to verify my funds.", "Why did my transfer not go through?", "Can you tell me why a cheque deposit isn't showing in my balance?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "How long will it take to verify my account?", "If my identy verifacation hasn't gone through can I use my account?", "I don't think my transfer wen through. Why?", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "How do I see the source of my money?", "There is a weird payment in my statement.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "I found a charge on my debit that I did not make.", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I am confused as to why my transfer could still be pending.", "So, my transfer is showing as pending, when will it actually go through?", "My transfer didn't arrive to the recipient", "My balance doesn't include my latest transfer", "I don't think my card payment exchange rate is correct.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "How can I find a way to transfer money without it being rejected?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "I am still waiting for a money transfer to appear.", "I tried to top up, but the funds show up as pending. I thought it was instant?", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "How long will it take for the transfer to reach my account?", "I'm still waiting for a money transfer to show.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "I was unable to transfer money from my account.", "When will the money be made available in my account?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "my cash out is still pending", "How long is the wait for a money transfer to post?", "My card payment failed.", "Why didn't I receive the correct exchange rate for an item that I purchased?", "My card payments have stopped.", "Why didn't my transfer get to the recipient?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "why would i be declined if i had money iin my account", "How can I the person see my money transaction?", "How do I receive money from someone?", "Is there a fee for making a payment? If so, let me know why.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I believe my card payment were reverted", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "My cash deposit isn't in my account. What happened?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "My card doesn't seem to work.", "I took out some cash from the ATM but it is still showing the transaction is pending.", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "The money is still in my account even though I already paid -- I don't understand what happened.", "I cannot find my credit card.", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "What does it mean if my cash withdrawal is pending?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Why didn't the ATM give me my money?", "I have an unknown debit charge in my statement, why?", "how long do money transfers take?", "What does pending payment mean?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I have an odd payment in my statement", "How many days do I have to wait for the transfer to reach my account?", "I made a cash deposit going to my account but it is not there", "Is there a reason my top-up has not gone through?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "My transfer is pending.", "My app is showing a cash balance that I did not receive.", "My wallet isn't showing my top-up, did I do something wrong?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "where has my transferred money gone?", "There are transactions I didn't make, someone else must have used my card.", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "How long does it take for pending to go through", "How long will a transfer be pending for?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "why hasn't my cash arrived yet from my cheque?!", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "Explain why my card payment wouldn't go through.", "i have not received my card", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "Why didn't I receive all the cash I requested?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "I had a card payment that was declined. Why?", "Can you tell me why my transfer is pending still?", "I think I was charged double for something I bought - how long should I wait before reporting this?", "I see money go out that I didn't withdraw.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "How long will my transfer be pending for?", "I made a transfer but my balance hasn't been updated", "Under what condition will my payment revert?", "How much longer until I get my new card?", "How long does a transfer take to reach one's account.", "I did not receive my purchase, how do I cancel it?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Why would my card payment be reverted?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Was my transaction reverted with my card?", "I have a pending cash withdrawal", "I am wanting to refill my card, is there a charge?" ]

[ "Can I check my recent refund in my statement?", "How come my refund hasn't appeared on my statement?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "my refund has not hit my account yet", "what is the status of my refund", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "Can you tell me why a refund I'm owed is not showing on my statement?", "Why hasn't my return cleared my account?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Did my refund go through? It's not on my statement.", "I still don't have a refund.", "I have not received a refund.", "I requested a refund and it is missing." ]

[ "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "My foreign currency exchange has been applied incorrectly.", "Please explain why my top-up didn't go through.", "My transaction to pay for an item was returned to my account.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Why does it say pending cash withdrawal on my statement?", "My top up hasn't gone through yet, why?", "Why can't I withdraw money?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Why has my account balance not changed after depositing a cheque?", "There's a debit on my account that I didn't do.", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "I did a transfer to my account but it doesn't show up", "there is money in my account that i didnt put there", "why hasnt my card come in yet?", "Why can't I use my beneficiary?", "Please explain why my top-up hasn't been processed yet?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!", "My transfer didn't go through.", "I am not seeing recent cash withdrawal on my account.", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "My latest payment was declined, I was told everything was back to working order. What happened?", "Help, the ATM didn't give me all the money I requested", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "Can you tell me about why the account I have was charged an extra 1$", "The amount of cash I received was not the full amount", "My account balance has not updated to reflect my recent transfer.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "There has been a payment in the App that has not be done by me.", "Why do I get charged additional fees on some payments, but not others?", "I was not able to receive the correct amount of cash.", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Why can't I get cash out?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "There is a payment in the app that I did not approve", "I did a payment but it was reverted by the app", "Why is there a random withdrawal in my app?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Why hasn't my top-up been completed?", "Why is the exchange rate on my card wrong?", "I do not see the money I transferred into this account", "Why is my cash withdrawal still showing as pending?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "My money didnt go through after I transferred.", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "How come I can't get money at the ATM", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Why is it taking so long for my pending transaction to post as cleared?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "I have a payment which has not been approved.", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "There's a payment in the app that I didn't authorize.", "It has been a couple of hours but I do not see my balance updated, can you help?", "What is this withdrawal as I do not remember making it.", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "One of my card payments has reverted", "I am seeing in the App a some cash withdrawal that its not mine", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "My card payment failed.", "Are purchases returnable for full refund?", "What do I do if there is an electronic debit that is not correct?", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "Why is the exchange rate wrong when I purchase something abroad?", "I need to find out why my transfer didn't get there.", "The cheque I deposited isn't showing in my account", "I did not receive the correct amount for the exchange rate.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I had a decline on my card. Why?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "I tried to make a transfer but it failed. will you tell me why?", "Trouble transferring transaction contact for help", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Seems like my top-up has not gone through", "Why is my beneficiary being denies?", "Why did the transfer fail when I attempted to do it earlier?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "There is a withdrawal in my account I didn't make.", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "What does it mean when it says I have a payment pending?", "I made a mistake when I did a transfer so now what can I do to fix that?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "I did a money transaction and the recipient doesn't see it", "I need information explaining why my top-up failed to go through", "I want to know why my top-up was reverted", "how long does it take to transfer money, my retailer is waiting", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I see a direct debit transaction in my app that I didn't make.", "What does it mean if my payment is pending?", "Why did my top-up not go through?", "Why is the pending status on my cash withdrawal taking so long?", "My funds are not transferring to my bank. Why is this not working?", "Why haven't I received my new card yet?", "Why has my top-up been denied?", "Why is my cash withdrawal still pending?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "There is a direct debit I do not recognise in my statement", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "how come when i got cash the exchange rate was different than it should be", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?" ]

[ "I'm expecting a refund but it's no where to be seen", "I still don't have a refund.", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "I am missing my refund.", "Did my refund go through? It's not on my statement.", "how does my statement get updated so i know when a refund will reflect on my balance", "Why is my refund not visible on my statement?", "Why isn't a refund showing on my statement?", "Why isn't a recent refund on my statement?", "I still haven't seen a refund on my account", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I requested a refund from a store but it hasn't arrived.", "Why haven't I received a refund yet?", "My refund is still pending", "My refund for a purchase hasn't cone through yet.", "I requested a refund, and never received it. What can I do?" ]

[ "I took out some cash from the ATM but it is still showing the transaction is pending.", "My transfer into my account isn't showing up.", "My payment for my card is not working", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Why was my Payment declined", "My card payment failed.", "Can I get support?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "why isnt my cash withdrawal showing", "It's been a couple days how much longer do I have to wait for my transfer?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "I had a cheque deposited, but I still haven't seen the cash.", "Money transfer help? How long?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "How long do transfers take, mine just says pending?", "How can I speed up a transfer? Mine is pending.", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "My transfer didn't complete. Why can't I access funds?", "There is a payment in the app that I did not approve", "why didnt my account allow a transfer", "Why would my payment still show as pending?", "Why does my payment appear as pending?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I need to update my info.", "Why didn't my card payment work?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "I need to make a transfer but it keeps getting declined I need Help!", "Can you please tell me why I cant get money from the ATM?", "I tried to make a payment with my card and it was declined. Why is it pending?", "how long are my top ups pending", "I am having problems transferring to a beneficiary.", "I transferred some money but the receiver can't pick it up for some reason.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "My card still hasn't arrived after 2 weeks. Is it lost?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "It didn't give me my cash", "did not receive correct cash upon withdrawal", "I have a pending transfer", "My top-up hasn't gone through, what happened?", "I was not distributed all of cash that I requested", "Please help me! My physical card isn't working right.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I placed a cheque but the funds aren't there", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Please check payments on my card. There is a duplicate and I only bought it once.", "What do I do if there is an electronic debit that is not correct?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "Do you have a return policy?", "What's taking my top-up so long?", "I have a card payment that was declined, but why?", "Is my pending cash withdrawal processed?", "My transfer did not seem to work.", "What is the cause of the delay in applying my card payment to my account?", "My transfer didn't work! Help!", "The amount of cash I received did not match the amount I requested", "Why isn't my ID being verified?", "I bought this item and was charged the wrong amount can I get a refund?", "Why would I have a pending payment?", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "I can't get my Google Pay Top to work. Are there any issues on your end?", "I didn't receive all the cash I asked for", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I made a transfer and they haven't received the money I sent them.", "The amount of cash i have received is not correct.", "I think something went wrong, I didn't get the right amount.", "I transferred money yesterday, but it still isn't available?", "My card doesn't seem to work.", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Why has payment been returned?", "I still haven't received my card after two weeks, is it lost?", "I was issued a card about a week ago. why hasn't it come in yet?", "Why hasn't my friend received the transaction?", "Why hasn't my balance increased after depositing a check?", "I was supposed to receive my new card by now, but it hasn't came in.", "Why can I not make a transfer?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "I tried to top-up but it got denied.", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I'm trying to verify my top-up card, but I can't find the code...?", "Why can't I take money from my account?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "Why didn't I receive all the cash I requested?", "What do I do if my payment was reverted?", "I cant transfer money into my account", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "Can you help me retrieve my card?", "Why is my card payment still listed as pending?", "Why hasn't my ID been verified?", "My card payment is showing pending.", "I wanted to know why there is a transfer of mine pending.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I couldn't get the money I needed.", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "I have not received my card and it's been a week, what do I do?", "My cash withdrawal says pending, why?", "My card has not arrived yet, where is it?", "I tried to pull cash from an ATM but it wouldn't let me.", "why top up is not working even if I got my American Express in Apple Bay?", "Why would a cash withdrawal still be pending?", "I am still currently waiting for the cash that has been deposited into the account this morning.", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "How long do I need to wait to see an update after I make a bank transfer?", "I really need money from my card today, but my card is getting declined. Please help!!", "I'm looking for the cash deposit top up option but can't find it. Can you help me?" ]

[ "My refund is still pending", "I can't see a refund for a return I completed recently.", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Where is my recent refund in the my statement?", "I am missing a refund amount on my account.", "When will I be able to see my refund?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I was told I would be getting a refund but I have yet to see it", "Why hasn't my refund appeared on my statement?", "I can't see my refund in my history.", "Why isn't my refund shown on my statement?", "I am missing a refund.", "what is the status of my refund", "I requested a refund from a store but it hasn't arrived.", "I cannot find my refund on my statement." ]

[ "My payment for my card is not working", "I can't withdraw money", "I inadvertently completed a transaction on a wrong account.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "There is a odd withdrawal on my account.", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "The app doesn't show the card I received.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Why is a transfer I have still pending?", "I made a card payment which is showing me pending.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Is my account accessible even though my verification of my identity has not passed yet?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "My bank transfer is still not showing up in my account.", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "My transfer failed. Help!", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Why isn't my top up working using my saved American Express in ApplePay?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "How do I dispute a debit that I didn't make?", "I am not Happy with this product can i get a refund?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "My latest transfer seems to be missing.", "Recipient has not received the money", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "My transfer hasn't arrived", "My identity hasn't been verified. Can I use my account?", "I had a decline on my card. Why?", "What reason did my top-up fail for?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "My card payment was reverted", "What does it mean if it says my card payment has been cancelled?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How come the ATM won't give me my money?", "I wanted to know why there is a transfer of mine pending.", "What do I do if I notice a strange withdrawl in my statement?", "The money that I have transferred hasn't arrived yet.", "Can you tell me why my transfer declined?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Why would my card payment get reverted?", "I made a payment but the app cancelled it.", "My app shows cash I didn't get.", "my card was refused, why?", "What happens when I money transaction doesn't show up on the receiving side?", "Why would I have a pending payment?", "Why was my ATM withdrawal cancelled?", "Why is my withdrawal still pending?", "Why is it saying I have a pending payment?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Why could my transfer have been declined?", "My card rejected a cash withdrawal. Why?", "I used my card to top up, but now I don't see the money in my account.", "I have a top up that didn't go through. Why?", "My disposable virtual card wouldn't process my payment?", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why was my top-up rejected?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Do you have a return policy?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "I was making a purchase and it was declined and I wanted to know why.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I cannot find my credit card.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Can you tell me why I haven't received my new card?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I am trying to transfer money and something is going wrong.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I don't recognize this withdrawal on my statement", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "I attempted to top up but the app denied it.", "There is an unauthorized payment in my statement.", "Why is there a direct debit fee in the App when I didn't do it?", "Help, I don't see my money i just added.", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "Something is wrong with my password.", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why haven't I gotten my new card?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "Why can't a beneficiary receive a money transfer from me?", "In my app, a direct debit payment I didn't do shows in my app", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "Did my transfer fail?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "why was my transfer declined", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "I submitted a transaction to the incorrect account.", "I see a payment on my statement for a place I didn't make a purchase at.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "I think my transfer failed. What do I do now?", "why can't my beneficiary make transactions?", "Why isn't my card working?", "For what reason is my transfer still pending now?", "I transferred money but the balance did not update.", "what is this charge i didnt do it what can i do", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "why did the app refuse to make an approved payment", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "Why don't I see my top up in my wallet?", "Why am I having trouble withdrawing cash?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "Why is it showing that my account has been charged a dollar that is showing as pending?", "The app will not let me into my account.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "My beneficiary has been denied, is this normal?", "Why hasn't my balance increased after depositing a check?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "How do I check to see why my card payment was declined?", "I tried to send someone money but they haven't received it.", "It has been a couple of hours but I do not see my balance updated, can you help?" ]

[ "Where is my refund? I have been checking my account all day.", "Why isn't a recent refund on my statement?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "My refund is still pending", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I am missing my refund.", "Why haven't I received a refund yet?", "I bought something and returned it and the money from the return isn't in my account.", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Why can't I see a recent refund in my statement?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "When will I be able to see my refund?", "Did my refund go through? It's not on my statement.", "Where can I see the refund in my account", "The refund doesn't show in my account" ]

[ "Where will I get my card?", "How can I receive money from someone?", "There is money missing from my account.", "My cash withdrawal is showing as pending, why?", "I need to make a transfer from Europe, how many days does this take?", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "Where do my funds come from?", "What is the time frame for a transfer from the US?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I'm not sure why my card payment was cancelled, can you find out why?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "I have a card payment that was declined, but why?", "How long do transfer pend for?", "My credit card did not go through. Can you see if it has insufficient funds?", "I just did a money transaction but its not showing they received it", "Why hasn't my account updated to reflect my current balance?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "I am seeing in the App a some cash withdrawal that its not mine", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Everything seems fine with my account, so why did it decline my payment?", "Is something wrong with my account, my balance didn't change after I transferred some money", "Is there a cost to receive money?", "How do I cancel a recent transfer?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "I dont see my reciept", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "How long will it take for me to get my card?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "Do you know where my card will be accepted?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Okay, I found my card, can I put it back in the app?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Why didn't my transfer get to the recipient?", "Is it possible to cancel my transfer?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "For what reason is my transfer still pending now?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "There's a cash withdrawal that didn't make that is showing up.", "How long does a check take to show up in the account balance?", "If my card payment is cancelled, what should I do?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "There is a missing transfer on my account", "Can I cancel a transfer I made", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "How long should it take for my top-up to finish? I've been waiting a while.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I have a withdrawal waiting to go through.", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I would like help to revert a transaction I did this morning", "I have a cash withdrawal that says it's pending, why?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I have an outgoing transfer", "Are cheques accepted to my account? Mine didn't seem to work.", "I sent some money but the intended recipient says it hasn't arrived", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "Am I going to see a charge for a SEPA transfer?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "What is going on with it saying my card payment was declined?", "I have a pending payment from stuff I bought this morning.", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "How will I get my card?", "I'm using the app and I noticed a payment that I didn't make.", "I just checked and my payment was cancelled, why?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "Why isn't my pending transfer finished?", "When are you going to activate my card?", "I have a payment that I didn't make.", "How long is the transfer?", "When can I order a disposable virtual card?", "What will my exchange rate be?", "How soon do cards arrive after I order them?", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "The app is showing a direct debit transaction that I did not perform", "Help! In the app there is a direct debit that I don't remember.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "I had a cheque deposited, but I don't see my money yet?", "Where's the money that got charged to my card? It's not showing up in my account balance", "When my card expires, will I get a new one mailed to me?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "Where is the money I topped off with?", "Why is my money gone right when I attempted to top up", "Could you please help me figure out why the seller has not received their money after I sent it.", "I got my American Express in Apple Pay, why is top up not working on my device?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "The cast deposit from a week ago still is not in my account. Why?", "Why is my payment in pending status?", "How long does it take for a purchase to go from pending to authorised?", "My cash received does not match what has been requested", "When will I see my cash, since I already deposited my check?", "There's a cash withdrawal I didn't make", "What options do I have in regards to payment?", "How long does it take for me to get my pin", "Will I receive all the money sent to my account by SEPA transfer?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "How does one send me money?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "My recipient hasn't received the money", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "What would the approximate delivery date be if I transferred something urgently to China?", "Where are my funds? I topped off my car but it didn't seem to complete.", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "How do I know when my new card is going to arrive?", "How do you fix my card payment?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help." ]

[ "My statement doesn't show that a refund has processed", "I can't see a refund for a return I completed recently.", "I bought something and returned it and the money from the return isn't in my account.", "Why isn't a refund showing on my statement?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "I requested a refund from a store but it hasn't arrived.", "I'm expecting a refund but it's no where to be seen", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I can't see all the refunds in my statement", "My refund is not showing.", "Why isn't my refund showing up?", "Can you tell me why my refund is not showing in my statement?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "When do I see my recent refund in my statement", "I can't find my refund. Please help.", "Is there a reason my refund isn't showing on my statement?" ]

[ "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Some cash is showing up in my app that I did not get.", "I deposited a cheque but the cash hasn't arrived yet", "No transactions are being accepted, what's wrong with my card?", "My top-up failed, WHY?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "I bought this item and was charged the wrong amount can I get a refund?", "I tried to transfer money but it didn't go through", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "There is a withdrawal in my account I didn't make.", "Why did it decline my payment?", "What could possibly be the cause of my failed transfer?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "My card payment doesn't work.", "I have an unfamiliar direct debit in my statement.", "Why is a transfer I did recently still processing?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "My transaction to pay for an item was returned to my account.", "I didn't get all the money I asked for", "I don't think the transaction has gone through, so can I cancel a transfer?", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "How can I get the cash deposit to show up on my account?", "I didn't make this payment and it's on my app", "I ordered a card a week ago, and it's still not here. What do I do?", "My card payment didn't work", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Why can't I withdraw cash?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Why hasn't the transaction I did to my friend arrive yet?", "Why hasn't my top-up finished pending yet?", "I don't see me 'top up' in my wallet", "Why does my statement show an extra fee?", "Why am I unable verify my id?", "I didn't receive all the cash I asked for", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I was not able to receive the correct amount of cash.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Why is there an uknown charge showing on my account?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "i tried to make a transfer to a beneficiary and it didn't go through", "This debit is not my transcation. How do I get my money out back?", "Why did the app deny my top up?", "My statement shows a strange direct debit.", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I made a card payment which is showing me pending.", "Recipient has not received the money", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "I added money to the card but the transaction didn't go through", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "How long does a bank transfer take to show up in available funds?", "My money didnt go through after I transferred.", "What do I do if it says my card payment has been cancelled?", "I would like a refund on one of your products that has been sold to me", "Why is there a direct debit payment on my app that is not from me?", "My cash deposit hasn't posted to my account.", "My card payment did not work.", "Why is a payment showing up on my card as pending?", "help, I see money missing I didn't take out.", "My account balance has not gone up even though I just transferred money into it", "Even though I made a cash deposit, I am not seeing it in my account.", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I think my card payment has been refunded", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "i have been trying to top up my account with a check but it won't work", "I'm not sure why the card payment didn't work.", "I made a payment and it appears it is showing twice", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "The balance does not appear to have updated.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "My transfer did not go through.", "Google Pay isn't working. What is wrong?", "What is the reason for the extra fee on my statement?", "is the a reason why my transfer has failed?", "After I deposited my cash, I still don't see it in my account.", "When will my payment go through?", "how come my transfer declined", "Why isn't my google pay top up working?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Why is my ATM withdrawal still pending?", "Why did I not get all the cash I asked for?", "why hasn't a transaction to a friend cleared yet?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "Can you tell me why my transfer is pending still?", "I used my card to top up but it's saying it is still pending. What does this mean?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "Why isn't my purchase exchange rate correct?", "What do I need to do to correct this failed transfer?", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "I would like to know why my payment is still pending, can you help?", "Why is the purchase I made this morning still pending?", "Why is my beneficiary not working?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "How long do I have to wait for my bank transfer to appear in my account?", "I did a payment but the app reverted it", "My card payment failed.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "My transfer to beneficiary didn't go through", "There is a withdrawal on my account I didn't make.", "Why has my card payment been reversed?", "I don't recall making that payment?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Why was my payment declined? I keep trying my card but it's not working.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "I tried to top up. Why was it denied?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "When will my balance reflect a deposit?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "The money that I have transferred hasn't arrived yet." ]

[ "I can not find my refund.", "Did I not get my refund? I don't see it.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "Why hasn't my refund appeared on my statement?", "How do I find the refund on my statement?", "Why isn't my refund showing up in my statement?", "I was told I would be getting a refund but I have yet to see it", "They said I would get a refund but I don't see it on my statement.", "I am still waiting for a refund", "My refund is not here yet", "My refund has not yet been credited on my statement", "Why hasn't my refund been appiled to my account?", "Why isn't a recent refund on my statement?", "When will my returned transaction show up on my account?", "I can't see my refund on my account", "Transaction refund missing from my statement." ]

[ "What is going on with it saying my card payment was declined?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I made a mistake and need to cancel a transfer.", "Do I pay extra for exchange?", "Why wouldn't the ATM give me cash?", "I want to reverse my transaction from earlier", "Why am I being charged more ?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "The atm won't give my card back!", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "My bags were stolen. I need a new card but need to cancel the stolen one.", "What reasons could cause my top up to be reverted", "how do you determine your exchange rates because one of yours was off when i got cash", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "There is a record of payment I never submitted on the app.", "I cancelled my card payment", "I did not make a direct debit payment as listed on my app", "How does one send me money?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I don't understand why I'm being charged for using my card.", "I made a purchase and was charged at the wrong foreign exchange rate.", "Why wasn't my bank balance updated?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Can you help me retrieve my card?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I was using a foreign currecy to make a payment and the applied the wrong rate.", "I got a declining message during a transfer? please tell me why", "I bought an item that I was charged a different exchange rate for.", "Why don't I have my transfer?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "How can I withdraw money?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Can I use app to freeze account and dispute fraud?", "Are there businesses that don't accept this card?", "The store card reader would not accept my card.", "I tried to pay through my account but the payment is not going through. What's going on?", "Something went wrong, I was charged an extra pound?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "Should i reinstall the payment app?", "I could not transfer to a beneficiary", "The card I have doesn't work.", "The exchange rate for my card payment doesn't seem right.", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "I made a mistake and performed a transaction on the wrong account!", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "can you tell me why my card was declined?", "I made a transaction this morning and would like to revert it.", "The atm didn't give me all my cash", "Why did the app deny my top up?", "I purchased an item and the exchange rate I was given was incorrect.", "I think the exchange rate on my card payment is incorrect.", "I would like to cancel a transfer...is this possible?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "My disposable virtual card wouldn't process my payment?", "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.", "Why didn't I receive the right amount of cash at the ATM?", "Why can't I complete the transfer?", "Why would I be charged a fee for card payment?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "Why did you decline my transfer?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Can I request a card?", "A transaction I did to my friend hasn't arrived yet, why?", "Why am I being a charged for using my card?", "I have not received the amount of cash i was supposed to.", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "I was taking out funds and was unable to regain my card.", "Why and I being charged this fee?", "I need to transfer to my account and cant.", "When I try and to buy something using my card it keeps getting declined.", "I didn't make this payment and it's on my app", "Why can't I take cash out of the ATM?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "tell me why I was charged more with my card?", "Why was I charged twice?", "Why was my transfer stopped ?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Are you going to charge me to collect the money?", "I have a transaction and would like to know if I it's cancelable?", "Why can't I make multiple payments with my virtual card?", "My money transaction hasn't arrived.", "I think my transfer was declined, but why?", "Are you ripping people off with the exchange rate? It can't be that atrocious between banks.", "Explain the payment that was declined!", "Can you tell me why I was charged $1 for a transaction?", "Why was I chaged twice for the same thing?", "I purchased something while traveling, and the exchange rate applied was wrong.", "When I purchased a product in another country the currency exchange was incorrect.", "I could not transfer funds to a beneficiary; is there a problem with your software?", "The ATM wouldn't let me have my money.", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "help my money isnt showing up", "What reasons would cause my card payment to be cancelled?", "I was unable to transfer money from my account.", "Some of my card payments look different than where I purchased products from. Why is that?", "that fee should not be there, you charged my cash for an unnecessary thing.", "im not paying this transfer fee", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "I have enough money in my account, so why is my card being declined?", "I would like to exchange currencies, but is there an extra charge to do so?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "Can I use your app to exchange between USD and GBP", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "My transaction went through but I was charged a fee. Why?", "I checked on google and the exchange rate you are using is really bad. Can you update it?", "I am not supposed to be charged a cash withdrawal fee, but I was.", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "How do people send me money?", "I would like to cancel my previous transaction", "Why is there an extra fee charged?" ]

[ "Why did I not get my refund yet?", "I am still waiting for a refund", "I requested a refund and it is missing.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "When will I be able to see the refund", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I requested a refund from a merchant days ago but I do not see it in my account.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I requested a refund, and never received it. What can I do?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "I am waiting on the refund", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "Transaction refund missing from my statement.", "Can I check my recent refund in my statement?", "Please send my refund now." ]

[ "It is listed in my app that I made a payment which I did not actually make", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Why is there a direct debit payment on my app that is not from me?", "I think my top up is still pending?", "I didn't make a payment that shows in my app.", "I have waited 15 days, but my payment still hasn't cleared.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How is this transfer supposed to work? It's not working for me.", "is the a reason why my transfer has failed?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why won't my card work.", "I tried to transfer money but it didn't go through", "Everything seems fine with my account, so why did it decline my payment?", "Why did my transfer to a beneficiary fail?", "Google Pay isn't working. What is wrong?", "What happens when a beneficiary can't receive my transfer?", "I tried activating my bill of fare and it didn't workplace", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Why has my card payment been reversed?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "Why is the cash withdraw I made shown as pending?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "I just noticed my transfer was declined and I don't know why. Can you help me?", "How long will it take for my cash withdrawal to no longer show as pending?", "My balance is not right. It has not been updated for the cash or cheque deposit.", "I've deposited a check in my account but the cash isn't showing as available.", "Something is wrong with my payment account since it has been declined", "Help! There is a cash withdrawl on the account that I didn't make!", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "Why is my money not in my account. I have already sent it out.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Why is my card payment still listed as pending?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I withdrew cash but it still shows as pending?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "I made a purchase and it says it's pending. What does that mean?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "How long should it take for my top-up to finish? I've been waiting a while.", "I bought something this morning and the payment is still pending", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "why do I have an unknown payment?", "I made a card payment, but it has been declined?", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I already paid to top-up but the funds aren't available yet, where are they?", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "How long does a payment show as pending before i should worry about it?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Why doesn't the card payment work", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "The right amount of cash was not sent to me.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Why can't my ID be verified?", "I used my card to top up but it's saying it is still pending. What does this mean?", "Why is this beneficiary being rejected?", "How long do I have to wait for my transaction to be completed?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Why was my top-up unsuccessful?", "Why won't my card show up on the app?", "help my money isnt showing up", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "The card payment I made didn't work.", "why did the app refuse to make an approved payment", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "How long before a check I send clears?", "How long does it take to receive my card?", "What does it mean if my payment was reverted?", "Why cant I send money to a beneficiary?", "I did not make this payment that I see in the App.", "Why is my card not working?", "I am still waiting for a money transfer to show", "i tried to make a transfer to a beneficiary and it didn't go through", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Why was my card payment declined?", "Why would a cash withdrawal be pending?", "How long do I have to wait for my bank transfer to appear in my account?", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "I am still waiting for a cash withdrawal to show", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "It says \"pending payment?\" Why is it saying this?", "Why am I unable to withdrawal cash?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Do you know why my card payment was reverted?", "there is a transaction on my account that i didnt make", "I noticed my card payment was cancelled, can you tell me why?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "A payment that I didn't make appears in my app.", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "Why am I being declined?", "Help me. My transfer was declined. How could this happen?", "What would the price be for an expired card replacement and how long will it take me to get it?", "I topped up but my money is not showing. Why is that?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "My card payment didn't work", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Can I dispute a payment even if I notice it several weeks after it was made?", "I am still waiting for a transaction to be completed", "In the app, I see a withdrawal I didn't make.", "I got a transfer fail message, but no explanation of why-- what happened?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "My transfer did not go through.", "I withdraw money abroad but I didn't get the right amount.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I bought this item and was charged the wrong amount can I get a refund?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "I am seeing in the App a some cash withdrawal that I did not do" ]

[ "What is taking so long with my refund?", "i need a refund from you because the merchant is refusing, can you do that?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "Where is the refund on my statement?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "They said I would get a refund but I don't see it on my statement.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "There is not a refund in my statement.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "The refund on my account hasn't shown up", "I can't see my refund in my history.", "Why can't I see my refund in my statement?", "Where can I see the refund in my account", "I need my refund as soon as possible. What else do I have to do?", "when should I receive my refund", "I've been waiting for a refund to show up and I don't see it on my statement yet." ]

[ "My payment didn't work and the money is in back in my account.", "What is this charge on my account for a cash withdrawl?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Did I do something incorrectly? Where is my top-up?", "Why didn't I receive the right amount of cash?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "has my top-up has been cancelled", "How long does it take for a transfer to be in my account?", "My cash withdrawal says pending, why?", "How long does a transfer take to be confirmed?", "How long does it take for money to reach my account?", "How can I tell if there will be a fee added to my payment or not?", "Will I be charged for receiving the money?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Will I know which exchange rate I will get?", "How do I get my card?", "Can you tell me why I haven't received my new card?", "What stopped my transfer, from being accepted?", "How do I know what exchange rate I will get?", "i received my American Express in Apple pay, why is top up not working?", "How soon do cards arrive after I order them?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Can you tell me what the cash withdrawal is in my statement?", "There is money missing from my account.", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "I received my new card. Where is it in the app?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I need it delivered on a certain date.", "Where can I withdraw money from?", "Where can I withdraw money from?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "What are my remedies if I think I was charged twice for the same expense?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "Why would a merchant revert my payment?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "How do I dispute a direct debit that I didn't do?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "The app reversed a top off I had. What should I do?", "What are the steps I should take to recover my swallowed card?", "Why was my top up reverted?", "Will I receive a new card when mine expires?", "Should i reinstall the payment app?", "there is a transaction on my account that i didnt make", "i received my American Express in Apple pay, is there a reason why top up is not working?", "How long am I to wait before the transfer gets to my account?", "Why didn't my balance update after my cash or checque deposit?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "What is the next step if my card is about to expire.", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "What reasons could cause my top up to be reverted", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "What options do I have in regards to payment?", "How do I get my paycheck through this?", "My withdrawals were going smooth until I got declined today. What is going on?", "Do I get charged if I am receiving money?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I have a payment that I didn't make.", "The app says I made a cash withdrawal that I didn't make", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "What happened to my cash deposit?", "I believe my card payment were reverted", "How long does it take for an international transfer into my account?", "How long does a funds transfer take from one back to another?", "I didn't receive all the cash I asked for", "How do i finalize a card payment", "My recent transfer didn't go through - why not?", "Why do I see a random withdrawal in my app?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "What about my children?", "Why is the exchange rate on my card payment different than I expected?", "My card still hasn't arrived after two weeks, now what?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "How long does it take for a transfer to finish pending?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "My withdrawal is pending, why?", "Is there a cost to receive money?", "My card has not been delivered yet and its been a week since I ordered it, please help", "When will you be taking orders for disposable virtual cards?", "What is the process when my card is due to expire?", "Can you tell me what this cash withdrawal is?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Why was my card payment cancelled?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "What age do I have to be?", "My cash withdrawal is showing as pending, why?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "What is this strange payment in my account?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Can I have it delivered on the date I need it delivered?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "How can I check on the delivery status of my card?", "I accidentally made a payment to a wrong account. What should I do?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "I had a cheque deposited, but I don't see my money yet?", "Is there a reason my payment is still pending?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "How long does it take to process cheque deposits?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "I transferred money from the US, How long does it take?", "My cash received does not match what has been requested", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "What's going on with the top-up? All it says is pending, pending, pending! I use your service several times a week and have never had a problem before! What's going on here?", "My bank statement doesn't show the cash deposit I made recently.", "Where is my transfer from [country]?", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "When will I see my cash, since I already deposited my check?" ]

[ "I am missing my refund.", "I can't see my refund on my account", "I can not find my refund.", "When can I expect my refund?", "Can you tell me why a refund I'm owed is not showing on my statement?", "I returned an item but don't see it on my account?", "When will I be able to see my refund?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I can't find my refund. Please help.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "Give me a refund now!! I am still waiting.", "Why can't I see a recent refund in my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I can't see a refund for a return I completed recently." ]

[ "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I see non-received cash in my app.", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "Why is my payment pending?", "I have a payment listed as cancelled.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Why am I being charged for withdrawing cash but haven't in the past?", "Can I use my account now, even though my identity verification has not gone through yet?", "Why hasn't the transfer shown up in my account yet?", "There is a withdrawal on my account that I don't remember initiating.", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "My cash received does not match what has been requested", "why didnt my account allow a transfer", "My top up didn't go through", "The cash I wanted wasn't there.", "I haven't received the cash from the check I deposited.", "What happened to the cash that I tried to deposit into my account? It's gone!", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I wanted to know about a pending dollar that is on my statement.", "Why doesn't the person I sent money to see that transfer yet?", "My money transfer has not arrived.", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "The money I transferred does not show in the balance.", "What do I do with my \"decline\" message on a transfer?", "I've already topped up, but I cannot see the funds being available. What happened?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "If my top-up didn't transfer, what went wrong?", "I see a direct debit transaction in my history that I did not set up.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "Is my card payment reverted?", "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past.", "I put money into my account for the minimum balance but the application didn't accept.", "I made a payment and it was reverted and wanted to know why?", "I don't know where this debit transaction on my statement came from.", "I just finished sending money, but it's not logging on the recipient side.", "My card was not accepted.", "My balance is not what I thought it was following an ATM withdrawal", "A transfer to my account was denied.", "My money hasn't been transferred yet.", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "I put my check in the bank, but I haven't gotten my cash yet?", "Why hasn't my transfer been made?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "I received a fee I should not have.", "What would lead to my top up still pending?", "Why does it say pending cash withdrawal on my statement?", "Money was transferred to me and I am unable to see it", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "My transaction to pay for an item was returned to my account.", "I have a cash withdrawal that says it's pending, why?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "I'm interested in learning more about product refunds.", "A direct debit appears in the app but I didn't authorize it.", "Why did my payment get declined?", "Why was I denied the option to transfer money to a selected beneficiary?", "Isn't my top-up supposed to mean its complete?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "What does it mean if it says that my payment is pending?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "There is a payment I don't recognize", "What do I do if I got the wrong amount at the ATM?", "I attempted to top up using my card, but now the money just disappeared?", "It looks like my card payment might have been reverted.", "What if my top up is reverted?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "My statement is showing I was Charged a dollar and I am not sure why.", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "I have an unauthorized transaction on my statement", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "My identity wasn't verified", "The top-up I ordered didn't process.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I didn't receive the amount of cash I requested for the ATM.", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "why have I got a pending transfer? I'm confused!!", "I want to return an item.", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "My statement shows a strange direct debit.", "I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?", "I think my top up may have been reverted, what do I do?", "I'm locked out of my account as I can't remember my code, what do I do now?", "I transferred my funds, why did it not go through?", "Why did my cash deposit not show up?", "Why do I have a strange payment on my statement?", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "I was not able to receive the correct amount of cash.", "I received my card, how do I get it to show in the app?", "I ordered a card a week ago, and it's still not here. What do I do?", "Why could I not get cash?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "What is the purpose of the extra fee that is showing up on my statement?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I did a bank transfer and my balance isn't current.", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "Why hasn't my transfer gone through", "The transfer I did hasn't arrived", "How is this transfer supposed to work? It's not working for me.", "If my identy verifacation hasn't gone through can I use my account?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "i didnt put that money in my account", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "I made this payment days ago so why hasn't it gone through yet?", "The payment I made with my card is not showing up.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?" ]

[ "Why is my refund not visible on my statement?", "i need a refund from you because the merchant is refusing, can you do that?", "Why isn't my refund showing up?", "I was supposed to get a refund but it is not showing up on my card", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Why hasn't my refund appeared on my statement?", "My statement has not shown my refund.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "When will my refund come through", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I can't see my refund on my account", "When will my returned transaction show up on my account?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund." ]

[ "how do you determine your exchange rates because one of yours was off when i got cash", "IM still waiting for my account to update from a cash deposit?", "How long will my top-up stay pending?", "Ordered awhile back, what is the ETA in the US?", "Why is my money gone right when I attempted to top up", "How long does my top up pending last?", "What's going on with my card? I've tried multiple times and it never goes through.", "Why can't I complete the transfer?", "how long does it take to post atm with drawl", "I have a payment which has not been approved.", "What is the wait time until money reaches my account?", "I have a payment that hasn't went through yet.", "how do i dispute a payment I didnt make", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "How long does a transfer take to be confirmed?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "My card has not been delivered yet and its been a week since I ordered it, please help", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "Why hasn't my card arrived yet?", "My payment has not been accepted.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "how many days processing new card?", "Why was my transaction not approved?", "How is my card payment still pending?", "When will my pending payment finish?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "Why hasn't my payment shown up yet?", "Is there a way to revert a transaction?", "What is the estimated wait time for transfers from the US?", "My card still hasn't arrived after 2 weeks. Is it lost?", "Why didn't my friend's transaction arrive yet?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "What's the expected wait time to recieve my new card?", "I was checking my statement and I think one of my card payments has reverted", "Please explain to me the circumstances in which my card payment would be reverted?", "Cancel my transfer, please.", "I tried to pay through my account but the payment is not going through. What's going on?", "Approximately how long will an urgent transfer from China take?", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "What do I do if I notice a strange withdrawl in my statement?", "What does it mean if it says that my payment is pending?", "How long do card transactions take to clear?", "I don't want the item, I bought it on accident, can I get a refund?", "Why is the payment from my card still pending?", "I put money in my account a week ago but its still not there, what is happening?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "My withdrawal is pending, why?", "I recently made a transfer but I need to cancel it as soon as possible. Please let me know when this happens.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "Is there a longer processing time for international bank transfers?", "It looks like someone else withdrew cash from my account, can you help?", "Please help revert my transaction from this morning.", "help my money isnt showing up", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "I'm expecting to see a cash withdrawal but I'm still waiting.", "Why has my payment not transferred?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "my cash withdrawal is pending, why?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Questionable transactions on my account.", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "My withdrawl is still pending. Why?", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "How long should my new card take to arrive?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "Why is the exchange rate wrong for my cash withdrawal?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "Should I just wait until the post office sends a change of address form?", "what is my monthly spending limit because i was refused my money at an atm", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "How long does a transfer take to reach one's account.", "Why has my top up been returned?", "How long does it take for cards to be delivered after ordering them?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "How long does it take for an international transfer into my account?", "Why is the payment on my card still pending?", "How long will it take my card to get here?", "What does it mean if my payment is pending?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "How much longer until I get my new card?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "Why are my purchases from this morning still pending?", "I am travelling for two more weeks but really need to change my PIN asap. What do I do?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I need to make a transfer from Europe, how many days does this take?", "I am waiting for a payment to go through.", "My cash received does not match what has been requested", "Recipient has not received the money", "who do I talk to, to cancel a transfer?", "How long does an item I bought show as pending?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "A cheque deposit hasn't posted to my account, when will my balance update?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "How many days until my US transfer arrives?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "What stopped my transfer, from being accepted?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "How long will it take to verify my account?", "Why am I seeing a direct debit thats not mine?", "I would like to return my purchases", "why top up is not working even if I got my American Express in Apple Bay?", "What is the reason my top-up is still pending?", "Why hasn't arrived yet a transaction I did to my friend?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?" ]

[ "I received a refund, however I cannot see it in my account", "My refund is not showing up in my account. Where is it?", "My refund has not yet been credited on my statement", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I'm supposed to have a refund but it isn't there", "i was supposed to get a refund but my balance hasn't changed, why not?", "What is taking so long with my refund?", "Why am I missing my refund", "How long does it take for a refund?", "I was supposed to get a refund but it is not showing up on my card", "Why isn't my refund showing up?", "How long does it take for a refund to appear?", "When do I see my recent refund in my statement", "Why haven't I received a refund yet?", "My refund is still pending", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller." ]

[ "What do I do if I completed a money transfer but the recipient hasn't received it?", "Why does my account have a pending cash withdrawal?", "I have a fee and I don't know why", "How long will it take for my payment to go through?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Something is wrong with my password.", "Why won't the machine accept my card anymore?", "Why have I been charged a fee for card payment?", "How long should it take for a transfer to go through? I have been waiting a while.", "What was the cause for my card to be declined?", "Why did my transfer fail? What can I do?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "I took out money and there is a fee. Why?", "Why is my identity verification process not working?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "What does it mean if my top-up has not gone through?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "I bought some things this morning but the payment shows that it is pending", "The card payment is declined. Please inform me why.", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "Why didn't my balance update after my cash or checque deposit?", "I used foreign currency to buy something and I think the rate applied is incorrect.", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "Please help me with my card. It won't activate.", "My mother deposited a cheque into my account last week, why is it still not showing up?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Why is my transfer pending when I already made it?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "There is a suspicious cash withdraw on the account.", "I haven't received my card and am worried it is lost.", "why isnt my cash withdrawal showing", "What happens if the ATM doesn't give me back my card?", "The rate for a currency exchange was wrong when I bought something.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "How can I get my card back out?", "Why was I charged when taking out money?", "My cash withdrawal is still showing as pending.", "I wanted to know why there is a transfer of mine pending.", "why wont my american express work to add money", "Is there a reason my new card hasn't arrived yet?", "Some cash was missing at ATM.", "The app is having trouble verifying my identity.", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "I made a payment with my card that was cancelled?", "I believe my card payment exchange rate is incorrect.", "there is a debit i dont recognize", "My cash withdrawl was declined why?", "There is a Direct Debit that looks suspicious.", "Why was the exchange rate incorrect for an item I recently bought?", "Why did I get charged a fee when I tried to obtain cash?", "I bought some stuff this morning but the payment shows as pending", "Can you tell me why my transfer is failing and help resolve?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "How do you fix my card payment?", "Why can't I transfer to another account?", "There must be an issue, why has my card been cancelled?", "Why has my new card still not come?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "I noticed my card payment was cancelled, can you tell me why?", "My app shows some cash I didn't get.", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I had a cheque deposited, but I don't see my money yet?", "I attempted to get cash in the ATM but I was denied", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "There's a direct debit payment that I don't recognize.", "Why is allowance not being given to my beneficiary?", "Why was my account assessed a fee?", "Why can't my beneficiary access my account?", "What is the dollar that I have pending on my statement there?", "Please tell me why I would have to pay a fee for a recent payment. Thanks.", "I recently purchased something, and the exchange rate was wrong.", "I deposited a cheque, but the balance hasn't changed yet.", "I can't pull my card out of the ATM. Help me.", "Why is my card not working anymore?", "How long after I receive my statement can I dispute payments on it?", "Who do I contact if there is a direct debit that I did not create.", "I wasn't applied the correct exchange rate for an item I bought", "There's a cash withdrawal I didn't make", "Can someone assist me by explaining why my card is not working?", "i used a check check yesterday to balance my account and it isn't showing up?", "I got double charged for a payment so how do I fix that?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "The balance has not been updated.", "There is a Direct Debit that I don't recognize.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Is there a reason my cash withdrawal was declined?", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "Why haven't I gotten my new card?", "How can I find a way to transfer money without it being rejected?", "What should I do if I think there are unauthorized transactions?", "There is a fraudulent charge on my statement.", "Seems like my top-up has not gone through", "I don't think I made this charge on my debit statement.", "There is a direct debit charge on my account that is not mine.", "Why are you keeping my money from me by declining my card? What is going on?", "The cast deposit from a week ago still is not in my account. Why?", "How do I stop fraud to my account?", "How do I return something for a full refund?", "Can you explain your refund policy, please?", "How long am I to wait before the transfer gets to my account?", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "My transfer to an account failed.", "What is the pending payment on my card about?", "My card doesn't seem to work.", "What caused my top-up to be returned?", "Can you tell me why my credit card was declined while trying to top-up?", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "My ATM card isn't working for a withdrawl" ]

[ "My refund isn't showing up on my statement.", "Can I check my recent refund in my statement?", "The refund has not appeared in my account", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I have a missing refund", "I can't see all the refunds in my statement", "when should I receive my refund", "I requested a refund from a merchant days ago but I do not see it in my account.", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Please send my refund now.", "I'm due a refund and it is not on my statement.", "how does my statement get updated so i know when a refund will reflect on my balance", "i need a refund from you because the merchant is refusing, can you do that?", "I asked for a refund but its not here yet", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "What is taking so long with my refund?" ]

[ "Can I exchange an item for a refund?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "I made a card payment, but it has been declined?", "I have a strange direct debit in my statement", "My transfer failed, why did that happen?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "Its been several days and my cash withdrawal is still pending. Why?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "My money hasn't been transferred yet.", "How long does a check take to show up in the account balance?", "I have an unfamiliar direct debit in my statement.", "Why is my transfer still pending?", "How come I can't get money at the ATM", "Why hasn't the transaction I did to my friend arrive yet?", "I can't see my cash deposit in my account.", "Can I return an item?", "I used my card to top up but it's saying it is still pending. What does this mean?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "My google top-up pay is not going through", "I just checked and my payment was cancelled, why?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I didn't make the direct debit payment on my account.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "why hasnt my card come in yet?", "why have I got a pending transfer? I'm confused!!", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I don't think the transaction has gone through, so can I cancel a transfer?", "What does it mean if it says my card payment has been cancelled?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "There is a payment in the app I did not make", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "The ATM didn't give me what I asked for but my balance says it did", "There is a pending transaction on my account, what does this mean?", "Explain why I can't do a transfer to an account.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "I've changed my mind on an item. How do I get a refund?", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I didn't get all the cash I asked for", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "Can I use American express with apple pay? Why does it make my top up not work?", "Could you please help me figure out why the seller has not received their money after I sent it.", "I didn't make this payment and it's on my app", "Why has my deposit in the ATM not cleared yet?", "My American Express is in my Apple Pay and the top up is failing, why?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "I transferred money and it hasn't come yet", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "My identity verification didn't work", "What reason did my top-up fail for?", "Why has my top-up failed?", "Why would I have a pending payment?", "Help, I don't see my money i just added.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "What is the reason for the extra fee on my statement?", "I'm really stuck. I don't know why but my card payment has not gone through.", "Why did the app deny my top up?", "I an not sure but it looks as if a card payment I made was cancelled.", "There is a mysterious debit transaction on my statement", "I am unhappy with an item I bought. How do I get a refund?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Why has my money been returned back to my card.", "I transferred some money but it hasn't arrived yet", "I haven't yet received money that I transferred", "Why can't my beneficiary access my account?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "i have been trying to top up my account with a check but it won't work", "I wasn't able to do a transfer to an account", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I withdrew money but the full amount wasn't dispensed.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "What is the reason a transfer shows as pending?", "I tried to top up. Why was it denied?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "why can't my beneficiary make transactions?", "I didn't receive all the cash I asked for", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "I can't get any money from my account.", "I have a payment I didn't do", "Why is the transfer showing pending?", "My statement shows and extra 1$ that was charged to it and I would like to know why.", "My card payment has not been withdrawn from my account", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "I got my American Express in Apple Pay, why is top up not working in my country?", "No transactions are being accepted, what's wrong with my card?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "Why did I not get all the cash I asked for?", "Why doesn't the card payment work", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Why is my top-up pending?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "Why was my payment declined? I keep trying my card but it's not working.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I would like to know why my payment is still pending, can you help?", "Why is my money not in my account. I have already sent it out.", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Why has my card payment been reverted?", "There's a debit on my account that I didn't do.", "My transfer appeared not to work.", "What's the reason my new card hasn't come?", "My card payment was reverted, why?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Why didn't I receive the correct exchange rate for an item that I purchased?", "Why is the cash withdraw I made shown as pending?", "I can't see the transfer that I put in.", "I did not make a direct debit payment as listed on my app", "I don't think I made this charge on my debit statement.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I ordered a card a week ago, and it's still not here. What do I do?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Why is my top-up showing as reverted?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?" ]

[ "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Why doesn't a return show up im my account from a purchase I made?", "The refund has not appeared in my account", "Please help me. I am still waiting on a refund.", "My refund for a purchase hasn't cone through yet.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Can you tell me why a refund I'm owed is not showing on my statement?", "I am missing a refund.", "There is not a refund in my statement.", "What is taking so long with my refund?", "How long does it take for a refund to appear?", "i need a refund right away but the funds aren't available in my account", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "My refund is missing from my statement.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I still haven't seen a refund on my account" ]

[ "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I don't see a money transfer yet", "I added money but my top-up wasn't processed by the app.", "I already paid to top-up but the funds aren't available yet, where are they?", "Can you tell me why I wasn't able to complete my transfer?", "Why am I being charged for withdrawing cash but haven't in the past?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "What does it mean if my payment is pending?", "my cash withdrawal is pending, why?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I withdraw money abroad but I didn't get the right amount.", "I wasn't able to do a transfer to an account", "I'm trying to take money from my account but its not letting me. Help!", "why do I have a pending payment?", "I made a cash deposit to my account but i don't see it", "I checked the app and there is a payment that I don't recognize.", "Why can't I get cash?", "My payment was put back, I think.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Why is a money transfer not showing?", "There is a debit transaction on my statement that I did not make", "Please help me figure out the reason for the odd withdrawal amount from my account?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "How long does it take for money to transfer as my balance hasn't been updated", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "Money was transferred to me and I am unable to see it", "Could you tell me why my top up isn't showing in my wallet?", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "I got my American Express in Apple Pay, why is top up not working?", "How come my money hasn't shown up yet?", "Why is my transfer pending?", "I am yet to receive the money in my account how long will this take?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "Why can't I withdraw money?", "My cash received does not match what has been requested", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "The app shows a withdrawal that I did not make or authorize.", "How long will it be before the person I sent money to is able to see it?", "A transfer is pending.", "I think a payment I made with a card was cancelled.", "Why doesn't it work when I use American Express to try to add money to my account?", "I have a payment that is still pending", "The card payment I attempted to make failed.", "The app is saying I made a withdrawl but I didn't.", "What is the reason that my top-up is still pending?", "I transferred some money but it hasn't arrived.", "There is an error, the app says I made an ATM withdrawal and I didn't.", "What is the reason my cash withdrawal is still pending?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "I got a declining message during a transfer? please tell me why", "Why is my withdrawal still pending?", "What does it mean if it says my card payment has been cancelled?", "I think a card payment I made was cancelled.", "Why is my 'top up' not showing up in my wallet?", "There is a direct debit payment that I did not make.", "I deposited money in the form of a cheque, but my balance has not increased.", "Why is it taking so long for my pending transaction to post as cleared?", "Why could I not get cash?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I tried to transfer money but it didn't go through", "I did not get the cash that is showing up in my app.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "When will my pending payment finish?", "I purchased something and already received it, why hasn't the money taken out?", "I tried transferring to an account but it didn't go through. What happened?", "I was not distributed the correct amount of cash that I asked for", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I made a transfer and it doesnt' show up in my account.", "A cash withdrawal has been done that I didn't do.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Is there a reason that my transfer failed?", "Why are the things I bought earlier today still showing as pending?", "I sent a check into the system but still haven't received the cash yet", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I'm really stuck. I don't know why but my card payment has not gone through.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "Unable to complete transfer, states 'declined'", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "why didnt my account allow a transfer", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I bought a product a week ago, but may need to return it.", "My statement has a payment that I do not recall making", "My withdrawals were going smooth until I got declined today. What is going on?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "Why hasn't arrived yet a transaction I did to my friend?", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "Why is my purchase showing as pending?", "I made a card payment, but it has been declined?", "I made a card payment which is showing me pending.", "Why couldn't I complete a transfer?", "why isn't my top-up going through?", "Why isn't my google top-up pay working?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "My funding to my card didn't go through.", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I was not distributed all of cash that I requested", "I did not receive the right amount of cash.", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative", "why have I got a pending transfer? I'm confused!!", "I added money through a bank transfer and it is not showing in my balance.", "Why haven't I seen the cash from the cheque I deposited yet?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "It looks like my card payment might have been reverted." ]

[ "My statement has not shown my refund.", "Why is my refund missing from my statement?", "I returned something to a store but can't see my refund.", "My refund is not showing.", "I have received my statement but I do not see my refund, why is that?", "My refund is still pending", "i need a refund right away but the funds aren't available in my account", "When will a refund post to my account?", "I asked for a refund but its not here yet", "Please help me. I am still waiting on a refund.", "Why hasn't my refund appeared on my statement?", "Why is my refund not showing up on the statement?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "I was supposed to get a purchase refunded but I don't see the money in my account" ]

[ "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Why doesn't the card payment work", "There was a direct debit transaction I have don't think should be there.", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "I checked the app and there is a payment that I don't recognize.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "How come the ATM won't give me my money?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "The transfer that I was trying to complete was declined. What was the cause?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "did not receive correct cash upon withdrawal", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Can I dispute a payment even if I notice it several weeks after it was made?", "Why was a transaction on my card declined?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Is my cash withdrawal pending?", "My transfer was not approved", "I had a payment reverted and would like to figure out why.", "Tell my why my top-up is pending.", "I recently deposited a cheque and cannot find the cash from it.", "I couldnt transfer money from my account.", "I can't see my cash deposit in my account.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "The app said I withdrew cash at an ATM and I didn't", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Why did I not get all the cash I asked for?", "I don't think the transaction has gone through, so can I cancel a transfer?", "I did a transfer earlier but see that it failed to go through.", "How come I can't put money in my top up account?", "My payment's stuck on pending.", "Why isn't my google top-up pay working?", "Why hasn't my transaction arrived to my friend yet?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I did not receive the right amount of cash.", "Why am I unable verify my id?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "My card has an issue, the payment has been deferred.", "Why would a transfer to a beneficiary not go through?", "i received my American Express in Apple pay, why is top up not working?", "I have yet to receive the cash I added to my account this morning.", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "The app is showing a direct debit payment that I never made", "Why was my card payment declined?", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "How come I can't get money at the ATM", "How is my card payment still pending?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "I didn't get the right amount at the ATM.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I can't get any money from my account.", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I haven't received my card.", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "When will the money show in my account?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "I would like to dispute a payment I didnt make", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "When I attempted to make a transfer, it failed.", "i have not received my card", "I tried to make a transfer and it failed.", "Why was my atm withdrawl declined", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "My order hasn't shown up yet, what can I do?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "My card payment doesn't work.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "What could possibly be the cause of my failed transfer?", "Why is it taking so long for my money to appear in my account? I have been waiting a week!", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I had a card payment that was declined. Why?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Can you tell me why I haven't received my new card yet?", "My transfer failed, why did that happen?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "Do you have a return policy?", "I tried to make a transfer but it failed", "The right amount of cash was not sent to me.", "I tried to make a transfer, but it was declined. Can you tell me why?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "What is the purpose of the extra fee that is showing up on my statement?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "How come my card payment is still pending?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "A cash withdrawal has been done that I didn't do.", "Why is my withdrawal wrong? I took out $100 but only received $20.", "Could you please help me figure out why the seller has not received their money after I sent it.", "Can you please assist on my item that needs to be refunded?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "I can't see the transfer that I put in.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "I tried to transfer money and it did not work.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "Why haven't I received my new card yet?", "My card payment was reverted. Why?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "why did my account decline a incoming transfer", "Why is my card payment still pending?", "How is this transfer supposed to work? It's not working for me.", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Why is it failing to top-up?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "My transfer failed to process correctly. Is there a reason this would happen?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "The top-up I ordered didn't process.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "There is a pending transaction on my account, what does this mean?" ]

[ "The refund on my account hasn't shown up", "Where is my refund? I have been checking my account all day.", "I'm expecting a refund but it's no where to be seen", "I can't find my refund. Please help.", "Please send my refund now.", "Did I not get my refund? I don't see it.", "Why hasn't my return cleared my account?", "They said I would get a refund but I don't see it on my statement.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "How come my refund hasn't appeared on my statement?", "How long will it take to get my refund", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "I received a refund, however I cannot see it in my account", "Why doesn't a return show up im my account from a purchase I made?", "I cannot find my refund on my statement.", "I was supposed to get a purchase refunded but I don't see the money in my account" ]

[ "Can you tell me why I can't make any transactions?", "There has been a payment in the App that has not be done by me.", "A transfer is pending.", "For some reason I am unable to preform a transfer to a beneficiary.", "I transferred some money but it is not here yet", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "My payment has been declined several times. Can you help me?", "I had a cheque deposited, but I don't see my money yet?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Why isn't my card working?", "My card isn't letting me purchase something and I wanted to know why.", "Why can't the recepient of my money transaction see it?", "How long do I have to wait for my transaction to be completed?", "I'm interested in learning more about product refunds.", "Why can't my ID be verified?", "How long does it take for pending to go through", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "i have been trying to add money with apple pay but it wont work, why?", "why is top up pending", "I ordered my card but it still isn't here", "I got charged in double and want a refund", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Payment i did not do", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I think something went wrong with my card delivery as I haven't received it yet.", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "Why is my card payment still pending? It should have gone through already.", "What would the price be for an expired card replacement and how long will it take me to get it?", "Can you please tell me why I cant get money from the ATM?", "How come when I tried to pay contactless at the bus it didnt work?", "What is the number of days I have to wait for my Europe transfer?", "how long will my cash withdrawal be pending for?", "I did a transfer to my account but it doesn't show up", "My cash withdrawal was not entirely complete", "Can you tell me why my transfer is failing and help resolve?", "My credit card for was not approved for a top-up transaction. What happened?", "Cash deposit to my account but it has not appeared.", "Why cant I transfer to my account?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "Help me. There is a Direct Debit that I didn't make.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why has my card payment been reversed?", "I bought something and the money appeared back into my account? Why?", "It's been a week since I ordered my card and it's not here. Please help?", "there is a transfer pending.", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "I was not able to receive the correct amount of cash.", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "How long do I have to wait for my bank transfer to appear in my account?", "My transfer didn't work how come?", "I have a fee and I don't know why", "I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?", "Why isn't the transferred money there?", "Please explain why my top-up didn't go through.", "Why haven't I been given a virtual card yet?", "Why did it decline my payment?", "Why wouldn't a transfer go through?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "My card has not arrived yet, where is it?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I think my transfer failed. What do I do now?", "Why isn't my top up showing on my wallet?", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "There are funds showing in my app that I did not receive.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "My top up hasn't gone through", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Why was my top-up unsuccessful?", "On my last transaction it seem that my top-up was not successful.", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "I made a cash withdrawal at an ATM but it still says pending in my account.", "Some cash I didn't get shows in my app", "My funding to my card didn't go through.", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "Why isn't my beneficiary allowed?", "Why won't my card work.", "I am still awaiting the money I put into my account this morning.", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "There are funds in my app that I did not receive.", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "I ordered a virtual card but it hasn't come through yet", "How is this transfer supposed to work? It's not working for me.", "I just did a transfer, but don't see the money in my account. What's up?", "Why is the cash deposit not showing up in my account?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "Why did my top-up not go through?", "I'm concerned because my cash withdrawal is pending.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "I just checked and my payment was cancelled, why?", "I've been waiting longer than expected for my card.", "Why does a cash withdrawal show as pending?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Why are my transfers and purchases keep getting declined?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I dont see my reciept", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Why has my card payment been reverted?", "Can you please explain why my transfer failed?", "It seems like my card payment didn't work.", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "Why was my transaction declined?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Status of the card I ordered.", "It appears my top-up has not gone through.", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "What is the estimated wait time on a US transfer into my account?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "The amount of cash i have received is not correct.", "I still haven't received my card after two weeks, is it lost?", "My account transfer was not cleared." ]

[ "They said I would get a refund but I don't see it on my statement.", "Why am I still waiting for my refund", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I should have received a refund however it is not showing on my statement", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "When can I expect my refund?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Why isn't my refund showing in my statement?", "How long does it take for a refund?", "Still waiting on my refund...", "Why is the refund not on my statement?", "I requested a refund from a merchant days ago but I do not see it in my account.", "I returned an item but don't see it on my account?", "i was supposed to get a refund but my balance hasn't changed, why not?", "Is there a reason my refund isn't showing on my statement?", "When will my refund come through" ]

[ "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I made a mistake with a transaction!", "I don't recognize what this payment on my statement would be for.", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Why doesn't the person I sent money to see that transfer yet?", "This debit is not my transcation. How do I get my money out back?", "I bought something in another country but the exchange rate is wrong", "I have questions about how to transfer money to my account.", "How long does it take for money to reach my account?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "Why was I unable to do a transfer?", "I need assistance addressing a direct debit that I did not do myself.", "Please explain why my top-up hasn't been processed yet?", "I'm not sure why my card payment was cancelled, can you find out why?", "A payment in my account was made by someone I don't know", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Can you help with a transfer to an account", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "My card payment is showing pending.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Why was I not able to get cash from the ATM?", "I need assistance with transferring funds to another account.", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "How long will it take the money to appear in my account?", "I have to verify my source of funds.", "Why is my cash withdrawal still pending?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "Tell me why my transfer is pending.", "What should I do about a direct debit that I did not set up?", "Why did the funds not transfer to another recipient?", "Money transfer help? How long?", "Why would a merchant revert my payment?", "I can't transfer money from my account.", "I'm attempting to top-up my account but it has been pending for an hour.", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "Why isn't my id verified?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "i know i entered the right info, but my top up isn't in my balance", "I recently purchased something, and the exchange rate was wrong.", "I am having trouble verifying my identity.", "Why did the bank reject my transfer?", "Where is my missing cheque I deposited?", "My transfer is failing when I try to do it.", "No transactions are being accepted, what's wrong with my card?", "My credit card cancelled a payment for a purchase.", "Why isn't my card working anymore?", "I would like to see the source of my money.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I am having a problem with verifying my identity.", "I tried to withdraw money but I was declined!", "I can't withdraw money", "I transferred money yesterday, but it still isn't available?", "my cash out is still pending", "I have a transaction showing up more than once.", "I did not make a cash withdrawal that is on my statement", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "How long does it take for a transfer to show up in my account?", "Explain why my card payment wouldn't go through.", "I've already sent the money out and still have not received money in my account.", "I tired to move my money, but my transfer was declined.", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "My card hasn't been working when I try to use it.", "My transaction is showing several times.", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I am seeing in the App a some cash withdrawal that I did not do", "I did a transfer but it is still pending.", "I am waiting for the money to enter my account. How long does it take?", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "Why couldn't I complete a transfer?", "My card payment was reverted, why?", "I have an unknown debit charge in my statement, why?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "How do I fix a transaction to the wrong account?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "I tried to make a transfer and it was declined. Why?", "I see a direct debit charge that I did not approve", "I wasn't applied the correct exchange rate for an item I bought", "It is listed in my app that I made a payment which I did not actually make", "What's going on with my card? I've tried multiple times and it never goes through.", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "My card has not been delivered yet and its been a week since I ordered it, please help", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "I think my top up may have been reverted, what do I do?", "Why isn't my transfer not going through? I keep getting an error message.", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "I did a transaction to a wrong account!", "Help me figure out why my transfer was declined", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "My topup got reverted. Please let me know if there is any issue in system.", "Is there a way to see my money's source?", "Why was I unable to finish this transfer?", "Is there a reason that the ATM declined my transaction?", "I am trying to transfer and it has been stopped why is that", "What is the reason that my top-up is still pending?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "My beneficiary didn't receive my transfer", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "What is the reason my top-up is still pending?", "It's not letting me transfer money to my beneficiery.", "I need to stop a transaction that I made.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "There is a payment in the app that I did not approve", "I need to make a transfer but it keeps getting declined I need Help!" ]

[ "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Can you tell me why my refund is not showing in my statement?", "Where is my refund? it appears to be missing.", "How long does it take for a refund to appear?", "I have a missing refund", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "The refund has not appeared in my account", "I cannot find my refund on my statement.", "Where can I see the refund in my account", "Why did I not get my refund yet?", "I am awaiting my refund", "Where is the refund on my statement?", "I should have received a refund however it is not showing on my statement", "I can't see all the refunds in my statement" ]

[ "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "is the a reason why my transfer has failed?", "The transfer I did hasn't arrived", "Why won't my transfer to another account work?", "I don't think the transaction has gone through, so can I cancel a transfer?", "Why can't I see my PIN?", "Why hasn't my ID been verified?", "Why did my top-up not get approved this time?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "My funds are not transferring to my bank. Why is this not working?", "For some reason I am unable to preform a transfer to a beneficiary.", "Some cash was withdrawn in the app, but I did not do it.", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "I see a direct debit transaction in my app that I didn't make.", "Why is a transaction still pending?", "Help me figure out why my transfer was declined", "I see non-received cash in my app.", "I didn't get all the cash I asked for", "When I deposit cheques and cash, my balance does not update.", "Although I transferred some money, it has not as of yet, arrived.", "why wont my american express work to add money", "Why is my top-up pending?", "How do I reverse a transaction on my account?", "I did not make a direct debit payment as listed on my app", "I transferred some cash and it didn't arrive", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "What reason did my top-up fail for?", "Why hasn't my transfer from Europe gone through?", "How do I get my money back for something I bought?", "Help! In the app there is a direct debit that I don't remember.", "I want to transfer money to a beneficiery. Why can't I?", "I see my top-up was canceled, but why?", "My latest transfer seems to be missing.", "I made a purchase earlier today but it is still listed as pending- when will it go through?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "My top up hasn't gone through yet, why?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "Tell my why my top-up is pending.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I can't get any money from my account.", "Why does my transfer say it is pending?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.", "Why is my card payment cancelled?", "Please help me regarding a direct debit in the app that I don't recognize.", "Why has my card payment been cancelled?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "What is this fee showing up in my account for?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I tired to deposit some cash into my account but it's not there", "If I bought something I didn't like, can I get a refund?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Why am I having trouble withdrawing cash?", "I did not receive the right amount of cash.", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "There has been a payment in the App that has not be done by me.", "Why is there an extra charge on my statement.", "Why hasn't my son received the transfer I sent to him earlier?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "What is this direct debit in my statement?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "There is a record of payment I never submitted on the app.", "Is the system down? I've been trying to do a transfer and have failed?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "Why is my transfer appearing as \"pending\"?", "It shows that the transfer on my account wasn't allowed.", "There's a Direct Debit payment in my account that I didn't make", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "why does my statement contain an extra fee?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I withdrew money but the full amount wasn't dispensed.", "Why did it decline my payment?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "When will the money from a transfer be made available on my account?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "My transfer failed to process correctly. Is there a reason this would happen?", "Was my card payment reverted?", "Why isn't my google top-up pay working?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "It says \"pending payment?\" Why is it saying this?", "Can you tell me what this fee is on my statement?", "I would like it if I could get an item refunded", "Tell me why my transfer is pending.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Why did the funds for one of my purchase come back to my account?", "Why can't I top up by cheque?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I haven't received the cash from the check I deposited.", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Help me. There is a Direct Debit that I didn't make.", "I deposited money but my balance hasn't been updated yet.", "I've already topped up, but I cannot see the funds being available. What happened?", "Why isn't the transferred money there?", "Questionable transactions on my account.", "Why is there a random payment in my statement?", "What is the cause that the transfer shows as pending?", "What is the reason that my card payment was cancelled?", "I have a top up that didn't go through. Why?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "How long does a check take to show up in the account balance?", "I topped up my account but the money isn't there now.", "How long does it take for a transfer to show up in my account?", "Why did the bank reject my transfer?", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "Everything seems fine with my account, so why did it decline my payment?", "I don't know where this debit transaction on my statement came from.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I have a payment that I didn't make.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "What could possibly be the cause of my failed transfer?", "I don't know why my card payment did not work" ]

[ "Where is my refund? I have been checking my account all day.", "why cant you just refund me instead of a merchant", "I cannot see a refund in my account", "Where is my recent refund in the my statement?", "Why isn't my refund showing in my statement?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "The refund on my account hasn't shown up", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "My refund isn't showing up", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "I'm looking at my statement, and my refund is not on there.", "Why isn't my refund showing up in my statement?", "Please help me. I am still waiting on a refund.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I should have a refund in my statement but I can't see it" ]

[ "I deposited money but my balance hasn't been updated yet.", "I think my card payment has been refunded", "I did a cash deposit to my account but my balance is still the same. What happened?", "How long with my cash withdrawal stay pending for?", "Why hasn't payment gone through yet?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "why would i be declined if i had money iin my account", "Help me figure out why my transfer was declined", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "Why was my virtual card declined when attempting to setup automatic billing?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "What does it mean if my top-up has not gone through?", "What does it mean if my cash withdrawal is pending?", "I didn't initiate a direct debit that I see on my account", "I placed a cheque but the funds aren't there", "I made a transfer and they haven't received the money I sent them.", "There is a payment that I made that hasn't gone through yet.", "Why didn't the ATM give me all my money", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why was my cash withdrawal cancelled at the ATM?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "In my statement there is a payment that is I do not recognize", "How come I can't get money at the ATM", "How do I freeze my bank card, as there has been a strange withdrawal?", "Why are my purchases from this morning still pending?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "How come when I tried to pay contactless at the bus it didnt work?", "Where did my top-up go? I can't find it in my wallet", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Payment I did not make.", "Why does it say pending cash withdrawal on my statement?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "I did not make a cash withdrawal that is on my statement", "I see a cash withdrawal that I did not perform.", "I tried to make a payment with my card and it was declined. Why is it pending?", "My card payment didn't work", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "my cash withdrawal is pending, why?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "Although I transferred some money, it has not as of yet, arrived.", "has my card payment been reverted?", "I don't know why my card payment did not work", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "I am not recognizing a debit payment from my account.", "i have been trying to top up my account with a check but it won't work", "Why can't I take money from my account?", "I don't want the item, I bought it on accident, can I get a refund?", "I used my card to top up but it's saying it is still pending. What does this mean?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "Why hasn't my card been delivered?", "My transfer didn't work how come?", "Why hasn't my friend received the money i sent them yet?", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "there is money in my account that i didnt put there", "I am seeing in the App a some cash withdrawal that does not belong to me", "My transfer is stuck pending? How do we fix it to it goes through?", "Why doesn't my card work for any transactions?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Um, my top up didn't work", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "The app won't let me top up my account", "What should I do about a direct debit that I did not set up?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My money hasn't been deposited yet. When will it be?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "Why did my top-up not get approved this time?", "how long dies it take for transfers to reflect on my balance", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "Why aren't my payment funds available to me?", "Why is my card payment showing as pending?", "I topped up but it isn't in my account", "Can you please assist on my item that needs to be refunded?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "The app shows a withdrawal that I did not make or authorize.", "Why is my last transfer pending?", "I wasn't able to do a transfer to an account", "How do I get my money back for something I bought?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "My balance was not updated after transferring money.", "Why didn't my transfer to a beneficiary happen?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Where's the money I transferred into my account?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "I did a bank transfer to top up, but the money is not available.", "My cash received does not match what has been requested", "the app reverted my payment", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "I attemped a transfer and it didn't go through.", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "How long is it going to take for my funds to show in my account?", "The app is saying I made a withdrawl but I didn't.", "A transfer to my account was denied.", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "It didn't give me my cash", "Why didn't the ATM give me my money?", "Why hasn't the transaction I did to my friend arrive yet?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I did not receive the correct amount of cash.", "Why is my payment declined? It looked like everything worked ok and my account was fine.", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "The app shows Direct Debit payments that I didn't make", "My account transfer was not cleared.", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "Are refunds allowed for certain items.", "What is the reason for my card payment to be reverted?", "Why is my payment pending?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I have not received the completed transaction." ]

[ "Can you tell me why my refund is not showing in my statement?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I've been waiting for a refund where is it?", "I returned something to a store but can't see my refund.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I requested a refund but am unable to see it in my account. Why is that?", "When can I expect my refund?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "Why isn't my refund on my statement?", "Where can I see the refund in my account", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "My refund isn't showing up on my statement.", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "When will I be able to see my refund?", "The refund doesn't show in my account" ]

[ "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "My top-up seems to be pending for a long time?", "Ordered awhile back, what is the ETA in the US?", "My top up hasn't worked, it's been stuck in pending for the last couple hours", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I deposited a cheque, but the balance hasn't changed yet.", "Why haven't I been given a virtual card yet?", "I do not recongize a payment in my account.", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I see a cash withdrawal in the app that I did not do.", "Something is wrong with my payment account since it has been declined", "I made a money transaction but the recipient can't see it", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "I ordered my card but it still isn't here", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "I am seeing inside the App a some cash withdrawal that is not mine", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "Someone transferred money to me and it doesn't show", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "There's a payment with my card that I didn't perform. I don't know that name shown.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I've been waiting a while for my card, is there a way to know when it will arrive?", "I dont know what happened, but my payment was cancelled", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I didn't get my card back from the ATM.", "Why did I not get all the cash I asked for?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "My card didn't go through. It doesn't make sense. You told me that everything was ok.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "I don't recognize this debit transaction in my billing statement?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Why is the cash withdraw I made shown as pending?", "My disposable card seems not to be working am I doing something wrong?", "Did a card payment that I made get cancelled?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Why can't I top up by cheque?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "What happens when a beneficiary can't receive my transfer?", "I tried to deposit a cheque into my account and it is not letting me.", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "I'm sure I have enough money so why didn't the store accept my card?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Help! In the app there is a payment that I don't remember.", "I tried transferring to an account but it didn't go through. What happened?", "In my account I noticed my ATM withdrawal is still pending", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "I topped-up my account, but I don't think it went through.", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "I'm locked out of my account as I can't remember my code, what do I do now?", "I see a direct debit transaction in my history that I did not set up.", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Why is the transaction to my friend still pending?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Why is the top-up I made still pending.", "why do I have a pending payment?", "Why is my friend not getting a transaction arrival yet?", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "I made a cash deposit to my account but i don't see it", "Card payment still pending.", "Why is my transfer still pending?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Why was I declined at the ATM today when I was trying to make a withdraw?", "I made a cash withdraw and it shows up as pending why is that?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "I am still waiting for a money transfer to show", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Why do I still have a pending cash withdrawal?", "I dont see my reciept", "I want to know about your refund policy.", "I think my top up is still pending?", "Do you know why my card payment has been declined?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Why did my cash deposit not show up?", "For what reason would a top up be reverted and returned to my account?", "Why is my top-up still pending?", "There is a pending payment on my account, what does this mean?", "My transfer hasn't gone through yet.", "There's a debit on my account that I didn't do.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "I sent money to my family last Friday but they don't have it.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I submitted a cash deposit to my account but it hasn't posted yet.", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "Do you know why my card payment is declined?", "What happens if a merchant doesn't accept you payment?", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I put cash in my account, but I don't see it.", "is there something blocking me from making transfers", "Why isn't my transfer not going through? I keep getting an error message.", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I topped up last night but don't have any funds, why not?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Where is my money? I transfered it and it isn't in my account.", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "Top up not available in my wallet.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "My friend deposited $100 into my account, but it is not showing up!", "Why is it saying I have a pending payment?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Can I use my account now, even though my identity verification has not gone through yet?", "My bank statement doesn't show the cash deposit I made recently.", "I transferred some cash and it didn't arrive", "What is the refund procedure?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "I bought something and already paid for it but now I don't see it.", "I think I deserve a refunded on a certain item." ]

[ "How long will it take to get my refund", "I've been waiting for a refund where is it?", "My account isn't showing the refund", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "Hurry and refund me, I am waiting", "Why is the refund not on my statement?", "My refund is not showing up in my account. Where is it?", "My refund is missing from my statement.", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "I can't find my refund. Please help.", "I don't see a refund in my account.", "My refund has not shown up on my statement.", "I need my refund as soon as possible. What else do I have to do?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I returned an item but don't see it on my account?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?" ]

[ "I would like to know where my source of funds came from.", "Where am I able to use the card?", "Where do I go to terminate my account?", "Where is the transfer I started?", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Can you tell me when my money transfer will go through", "How do I verify my source of funds?", "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?", "For some reason my card payment hasn't worked. what can I do to look into that?", "When will my top-up process?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "How do I check to see why my card payment was declined?", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "Where should my card work?", "My card payments have stopped.", "What are my remedies if I think I was charged twice for the same expense?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "why is there a service fee on my statement?", "How do I locate my card?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "This debit is not my transcation. How do I get my money out back?", "I think I was charged double for something I bought - how long should I wait before reporting this?", "How do I get my money back for a duplicated charge?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "A card has been sent to me, how do I track it?", "What information do I need to see my source of money?", "When will I see my new balance after making my bank transfer?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "How can I withdraw money?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "There's a duplicate charge on my account?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "How long does it take for a cash withdrawal to show?", "I need a refund. This is not what i wanted.", "Why isn't my payment showing?", "I made a cash withdraw and it shows up as pending why is that?", "Why is there a payment I didn't do?", "Why do i have an extra fee on my statement?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Why is this payment on my app", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I messed up a transfer and need to reverse it.", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "Can I see my available money?", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "Can you tell me why I was charged extra when I withdrew money?", "A payment is showing twice. Why is that?", "I don't want the item, I bought it on accident, can I get a refund?", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I withdrew cash but it still shows as pending?", "What do I do with my \"decline\" message on a transfer?", "I inadvertently completed a transaction on a wrong account.", "Is there a way to see where my money originally came from?", "The app reverted what I topped up.", "How long does it take for a bank transfer to show on my balance?", "I made a deposit but it is not showing up in my balance.", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "Where do I go to change my account details?", "There is a payment in the app I did not make", "I just did a money transaction but its not showing they received it", "Why is the cash withdraw I made shown as pending?", "What if my top up is reverted?", "A false direct debit payment is showing in my app", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "When can I expect the transfer to be complete?", "Can I dispute a payment even if I notice it several weeks after it was made?", "There's a card payment I didn't make", "How can I know where did my funds come from?", "Is there a reason my payment is still pending?", "I'm checking the app and I see a payment that's not mine.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Is the cash withdrawal going to show?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I have received my American express in apple play, looks like top up has an issue, please help?", "I topped up my account but the money isn't there now.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I found my card! Can I link it back into the app?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "When will my transfer move from pending to confirmed?", "Why is there an extra fee on my statement?", "I have a transaction showing multiple times.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "I put some cash into my account but it's not displaying that on my balance.", "my cash balance less than what I thought", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "My source of funds need verified.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I got double charged for a payment so how do I fix that?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Why am I seeing a direct debit thats not mine?", "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "My top-up was revoked.", "How do I know where my funds come from?", "How can I transfer money to my account?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Where can my card be used?", "How do I modify my account details?", "How do I deposit my paycheck to this account?", "When will my transfer be available in my account.", "I just received a new card, where do I go to link it to my account?", "I want to withdraw money, where can I go?", "What steps are taken to transfer money into my account?", "I was charged an extra dollar on my account and would like to know the reason.", "Where can I find the source of my available money?", "Some cash has been withdrawn but I didn't do it.", "Can you tell me where I can withdraw money?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Why did my top-up get reverted?", "How do I cancel a previous purchase", "I made a card payment, but it has been declined?", "Please help me regarding a direct debit in the app that I don't recognize.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Why would a merchant revert my payment?" ]

[ "How will I know when I get my refund?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Why is my refund not visible on my statement?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "My refund has not arrived, and I am unsure why. Who do I contact?", "How long will it take to refund me", "I don't see a refund in my account.", "Why hasn't my refund appeared on my statement?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I can't see all the refunds in my statement", "Why am I missing my refund", "I requested a refund from a merchant days ago but I do not see it in my account.", "My refund is still pending", "i need a refund from you because the merchant is refusing, can you do that?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?" ]

[ "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "my card was not in the mail again can you advise?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "Under what condition will my payment revert?", "I did not get the cash that is showing up in my app.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Why can't I see a transfer to my account?", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "How do I unlock my account after typing in the wrong PIN too many times?", "Where did my money go? I'm not able to withdraw it from my ATM.", "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?", "I sent some money but the intended recipient says it hasn't arrived", "What are my remedies if I think I was charged twice for the same expense?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I would like to report an issue with my product and want to get it refunded", "Why is my withdrawal from the ATM still showing as pending?", "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "Why has my money been returned back to my card.", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "Why hasn't my payment shown up yet?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "Please explain why the funds I added were returned to my account.", "I found my old card. Can I link it back into the app?", "Is there a problem that makes my payments show pending?", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "I've already topped up, but I cannot see the funds being available. What happened?", "My card is stuck in an ATM machine, how do I get it back quickly?", "How do I get my money back for something I bought?", "Please check to see if the band transfer I made a while ago from my UK account has safely arrived.", "I didn't make a payment that shows in my app.", "I have a payment which has not been approved.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Do you have a return policy?", "Why was I charged extra on my last UK pound to Russian ruble exchange?", "I didn't receive all the cash I asked for", "When do you charge fees on accounts? I just saw a charge on my statement.", "I visited the ATM but got less money than what I requested. Why?", "The see the rate applied to my transaction was wrong at the atm.", "I have an account that is empty of funds. Can I transfer some from another bank?", "I submitted a transaction to the incorrect account.", "Please help. There is a payment in the app that isn't mine.", "Why hasn't my payment gone through yet?", "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.", "I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds.", "My recent transfer didn't go through - why not?", "Will you please help me get my card back?", "Can you tell me why my credit card was declined while trying to top-up?", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "There is a direct debit payment on my account that I didn't authorize.", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "For some reason my card payment didn't work", "I didn't get as much cash as I asked for from the ATM, why?", "There must have been a mistake, why was I charged an extra pound?", "Help me. My transfer was declined. How could this happen?", "I received the wrong amount of cash back", "My card payment didn't work, can you help?", "Why have I been charged for pulling cash out of my own account?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Why is your exchange rate for my card payment wrong", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "The balance on my account wasn't updated after I made a depost.", "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "What happens if I use my account and my identity verification hasn't finished?", "I made a transfer and it doesnt' show up in my account.", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "How much is it to use my US debit or credit card to top up?", "I refilled my account balance but got an error message.", "There is payment showing that I didn't do.", "How long does it take to show a deposit I made to my balance?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?", "Can I use app to freeze account and dispute fraud?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Account topping up bank transfers to my account assistance please?", "I think I deserve a refunded on a certain item.", "What do I need to do to correct this failed transfer?", "Can I use my account now, even though my identity verification has not gone through yet?", "I did a payment but it was reverted by the app", "My American express is experiencing a problem with apple play with top up, can you fix it?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I got my American Express in Apple Pay, why is top up not working on my device?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "I deposited a check, but haven't received the funds for it.", "I did not receive the right amount of cash I requested", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "How long does it take for a bank transfer to show on my balance?", "I got the incorrect amount of money given to me from my account", "There's a cash withdraw on my statement that I didn't make.", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "I didn't make this direct debit transaction", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "Why did my payment not go through why did it cancel?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I got double charged for a payment so how do I fix that?", "I deposited cash into my account and I'm having trouble seeing it on my account.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "My funds are not transferring to my bank. Why is this not working?", "I'm trying to verify my top-up card, but I can't find the code...?", "The transfer on my account is not showing up.", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I got less than what i asked for in the ATM, why?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "Why hasn't the transaction I did arrive yet?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Help! I've forgot my app passcode!", "Some cash is showing up in my app that I did not get." ]

[ "Where is my recent refund in the my statement?", "why cant you just refund me instead of a merchant", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "Where is my refund? I have been checking my account all day.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I requested a refund but can't see it.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "The refund doesn't show in my account", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Did I not get my refund? I don't see it.", "i need a refund right away but the funds aren't available in my account", "Why can't I see my refund in my statement?", "My refund isn't showing up on my statement." ]

[ "My topping up didn't go through.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "It didn't give me my cash", "Please delete the duplicate payment that was made to my account. One payment is still pending and I do not want to pay twice.", "I made a transfer 12 hours ago. Why is it still listed as pending?", "There's a payment in the app that I didn't authorize.", "Where is my new card if I haven't received it yet?", "I tried transferring to an account but it didn't go through. What happened?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I did a bank transfer to top up, but the money is not available.", "I topped-up my account, but I don't think it went through.", "Why is my transfer stuck on pending?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I did not receive my full withdrawal amount", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I attempted to top up but the app denied it.", "The terminal I paid at wouldn't take my card. Is something wrong?", "why do I have a pending payment?", "I havn't received my PIN yet.", "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "My card payment doesn't work.", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why is my withdrawal from the ATM still showing as pending?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "Help! The app has an ATM withdrawl that I didn't make.", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "How come my card payment is still pending?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "how do i dispute a payment I didnt make", "My card payment failed.", "I did a transfer but it is still pending.", "I didn't get all the cash I requested for at the ATM", "Why is my purchase showing as pending?", "The transfer to my beneficiary has not gone through", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "My transfer's stuck on pending.", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "I am still waiting on my card?", "What does it mean when a cash withdrawal is pending?", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "Can you explain to me why a top-up would still be pending?", "How come when I tried to pay contactless at the bus it didnt work?", "I lost my wallet today with all my credit cards. Will you please block the card and send a replacement?", "There is payment showing that I didn't do.", "I did a transfer to my account but it doesn't show up", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Something is wrong with my payment account since it has been declined", "How long will my payment be pending?", "Could you tell me why my top up isn't showing in my wallet?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "My card still hasn't been delivered", "I think I was charged double for something I bought - how long should I wait before reporting this?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "why top up is not working even if I got my American Express in Apple Bay?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Bank transfer to account did not show up, please help?", "I'm not sure why my top up request was denied", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "I didn't make a payment that shows in my app.", "My wallet isn't showing my top-up, did I do something wrong?", "I'm not certain my top-up went through yet.", "why isn't my top-up going through?", "There's a card payment I didn't make", "I put some money in my account the other day but now its gone? Why is this?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "What does it mean when a payment is pending?", "I did not get my virtual card yet, Why?", "How can I find out why my transfer didn't go through?", "Why hasn't my friend received the transaction?", "the money i transferred didnt arrive", "I tried to top up. Why was it denied?", "In the app, I see a withdrawal I didn't make.", "It is listed in my app that I made a payment which I did not actually make", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "So my top-up failed, could you tell me why?", "how long are my top ups pending", "Why isn't my balance updating after depositing cheques and cash.", "The cash deposit I made this morning has not been credited to my account", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Hello! I need to order a disposable virtual card. Where can I do that at?", "My top up is pending still", "It says that my payment is pending, what does that mean?", "Why has my new card still not come?", "My card payment is pending.", "Why is there a direct debit fee in the App when I didn't do it?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I tried withdrawing but my cash is not showing up?", "my identity hasn't been verified and i can't edit my details, what's next", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "I have a pending money transfer", "When will my card arrive?", "Is there any reason my cash withdrawal still shows as pending?", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "What's going on with my card? I've tried multiple times and it never goes through.", "I am still waiting for a transaction to be completed", "What's taking so long for this payment to go through?", "My latest transfer seems to be missing.", "Um, my top up didn't work", "How long after I receive my statement can I dispute payments on it?", "Why didn't my transfer to a beneficiary go through?", "I tried to top up, but it didn't finish.", "Why is my balance not updated?", "I wanted to top up my account and it doesn't look like it worked", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred." ]

[ "I don't see a refund in my account.", "I am waiting on the refund", "I'm looking at my statement, and my refund is not on there.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I still haven't seen a refund on my account", "i need a refund from you because the merchant is refusing, can you do that?", "when should I receive my refund", "Card refund is not showing up in my statement.", "I have received my statement but I do not see my refund, why is that?", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "What is taking so long with my refund?", "I cannot see a refund in my account", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Why isn't a refund showing on my statement?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I received a refund, however I cannot see it in my account" ]

[ "What do I do if the bank machine won't accept my PIN attempts anymore?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "I can't get my Google Pay Top to work. Are there any issues on your end?", "I made a payment and it was reverted and wanted to know why?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I sent a payment but it isn't showing up in the app", "I shouldn't have been charged but I see a fee, why?", "you got the exchange rate wrong for my cash withdrawal", "How can I fix this? The ATM gave me more cash than I'd asked for.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "What does it mean if my top-up has not gone through?", "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.", "The transfer I did hasn't arrived", "I still haven't received my card after two weeks, is it lost?", "I see a direct debit transaction that I didn't make.", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I withdraw money abroad but I didn't get the right amount.", "What may be the reason that my transfer did not go through?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "I got my American Express in Apple Pay, why is top up not working in my country?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "if i found a lost card can i put it back in app", "There is a withdrawal on my account I didn't make.", "I have lost my card, but need to place an online order! How do I get a virtual card instantly?", "How can I find out why my transfer didn't go through?", "I didn't make this direct debit transaction", "Could you assist me in finding my lost card?", "I looked on the app and it says I withdrew cash. I didn't!", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "Was my card payment reverted?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "I transferred some funds but I don't see it", "Why won't you accept my payment? I keep trying with this card and it's not working.", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "I was mugged. They took everything. I can't use the app. What do I do?", "Help me! When I was abroad, the exchange rate was wrong.", "The app shows Direct Debit payments that I didn't make", "My transaction to pay for an item was returned to my account.", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "My card is missing! Help!", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "For some reason my card payment didn't work", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "I didn't get all the money I asked for", "I inadvertently completed a transaction on a wrong account.", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I was mugged yesterday and they took everything. I can't access my app. What are my next steps?", "I topped up my account but the money isn't there now.", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "The amount of cash I received did not match the amount I requested", "Why is the payment showing as pending from things I bought this morning?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "Why hasn't my transfer from Europe gone through?", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "I received a returned payment that I made.", "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning.", "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Why are my payments not working and show pending?", "How long will it be before the person I sent money to is able to see it?", "Can I put my found card back into the app on my phone?", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "Asked for $100 but only got $20. Why would this happen?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I have a payment in my statement that is off", "why isnt my cash withdrawal showing", "I'm trying to take money from my account but its not letting me. Help!", "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?", "Are there directions to get a new passcode if I forgot mine?", "There's a direct debit on my account that I didn't authorize", "What happens when a beneficiary can't receive my transfer?", "Under what condition will my payment revert?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Can you tell my why my card payment has been reverted.", "How do I reverse a transaction on my account?", "Help me. My transfer was declined. How could this happen?", "I have a card payment I didn't make", "Why hasn't my transaction completed?", "How do I get a new card as your machine swallowed mine!", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I thought cash withdrawals were free? Why have I been charged a fee? Also, how much is this fee?", "I topped up last night but don't have any funds, why not?", "Can I re-link a lost card with the app?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "There is a payment that has not processed.", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "Why is my last transfer pending?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Why is my top-up showing as reverted?", "I think my transfer failed. What do I do now?", "If I ordered my new card last week, how much longer should I wait to receive it?", "I made a mistake when making my last transfer, please cancel before it goes thru.", "Why did I not get all the cash I asked for?", "I think my card payment had been return", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "why top up is not working even if I got my American Express in Apple Bay?", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "Last week I put a cash deposit into my account and it is still isn't there.", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "Why did the cash deposit not show up in my account?", "One of my card payments has reverted", "I just tried to top-up and now I'm getting an additional verification message, why?", "Why hasn't my account updated?" ]

[ "I am missing my refund.", "My refund has not shown up on my statement.", "My refund isn't going fast enough.", "I cannot view the refunded amount in my account.", "There is a refund missing.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "Still waiting on a refund.", "I'm due a refund and it is not on my statement.", "When will I be able to see my refund?", "Where is the refund on my statement?", "I should have received a refund however it is not showing on my statement", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?" ]

[ "What options do I have in regards to payment?", "Why hasn't my son received the transfer I sent to him earlier?", "I sent money to my family last Friday but they don't have it.", "I received the wrong amount of cash from the ATM. Can you help?", "What are the time frames for the money to be available in my account?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "What does it mean if it says my card payment has been cancelled?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "When will the money reach my account?", "Why is the app showing a still pending message on a withdraw that has already been done?", "Why is this payment pending?", "It's not letting me transfer money to my beneficiery.", "I need to verify my funds.", "The card payment I attempted to make failed.", "has my card payment been reverted?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "Why is my balance not updated?", "why wouldnt the atm give me money", "The app says I made a cash withdrawal that I didn't make", "Please help me regarding a direct debit in the app that I don't recognize.", "My contactless payments have not been completed successfully.", "Why is there a direct debit payment on my statement that I didn't do?", "I need my funds verified.", "The payment for the card did not go through", "I couldn't get cash at the atm", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "How many days does it take until funds are in my account?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "I want to transfer money to a beneficiery. Why can't I?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "I am not recognizing a debit payment from my account.", "how come i can't find anywhere to load using cash", "how can i add money to my account if you don't accept cash", "My money transaction can't be seen by the person I sent it to", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "I transferred money but the recipient does not see the funds in their account?", "Why can't the recepient of my money transaction see it?", "I haven't received my cash yet.", "The cast deposit from a week ago still is not in my account. Why?", "I made a transfer but my balance hasn't been updated", "Why can I not transfer money into my account?", "I didn't get the correct amount of money from the ATM machine", "Is there a way I can get my ATM card back from the machine?", "I don't want the transaction to go through now", "What happens when I money transaction doesn't show up on the receiving side?", "I need assistance with transferring funds to another account.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "My card payment has been cancelled", "If I don't have much money in the account can I auto top-up?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "There's a payment in the app that I didn't authorize.", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "What does it mean if my cash withdrawal is pending?", "Why has my deposit in the ATM not cleared yet?", "The app won't let me top up my account", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "my identity hasn't been verified and i can't edit my details, what's next", "My card wont work at an ATM", "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I didn't get all the money I asked for", "Why can't I top up by cheque?", "Is there a reason my payment is still pending?", "i withdrew cash and dont see it reflected on the balance", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Although I transferred some money, it has not as of yet, arrived.", "Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help.", "Why hasn't my withdrawal shown on my statement?", "I topped up and now my money is not there anymore! What happened to it?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My contactless payments don't work.", "My statement has a payment that I do not recall making", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "I do not recognize a direct debit payment that I see on my app", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "When will the money from my bank transfer be available?", "Hello! I need to order a disposable virtual card. Where can I do that at?", "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.", "I could not get money from an ATM", "My money disappeared right when I tried to top up", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "I could not get the cash I wanted", "what is source of my funds, need to verify", "Why am I unable to withdraw my money through this card?", "I would like to dispute a payment I didnt make", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I can't get my card out of the ATM, what should I do now?", "I am not able to make a purchase because there is an issue with my card", "My cheque is taking a while", "I see a direct debit that I didn't authorize", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "I have a card payment that was declined, but why?", "on my statement there is a payment that I don't recognise", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Are there ways to transfer money into my account?", "How do I fix a transaction to the wrong account?", "I transferred money and it hasn't come yet", "I bought some things this morning but the payment shows that it is pending", "I haven't received the cash from the check I deposited.", "I want my card frozen right away. Money was taken out in an odd location I have never heard of.", "How do I freeze my bank card, as there has been a strange withdrawal?", "I was attempting to top up with my card but the money has vanished!", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I made a money transaction but the recipient can't see it", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "How come the ATM won't give me my money?", "Why did I not get the amount of money I requested?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "I am waiting for a pending money transfer to process.", "Transferred to account is not successful, help please?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?" ]

[ "When will my refund come through", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "I can't see my refund on my account", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "Why isn't my refund showing up?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I requested a refund but am unable to see it in my account. Why is that?", "I cannot view the refunded amount in my account.", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I am missing a refund.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?" ]

[ "I deposited a cheque but I don't see the funds in my account.", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "I've deposited a check but the cash isn't showing that it's there yet.", "Are you Visa or Mastercard?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "Why is my transfer pending?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Why would I have a pending payment?", "My account balance has not gone up even though I just transferred money into it", "If I ordered my new card last week, how much longer should I wait to receive it?", "How will I know where my funds are coming from?", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?", "Am I able to track the card that was just sent to me?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "The recipient doesn't see the money transaction I made", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "What does pending mean on a cash withdrawal?", "Where do I go to see the source of my available money?", "It seems like my card payment didn't work.", "How do I see the source of my money?", "How do I reactivate my card?", "Balance hasn't been updated following a cheque or cash deposit", "I don't know what pending transaction means.", "My account balance has not updated since I deposited a cheque recently.", "There are funds in my app that I did not receive.", "Where is the money I put in the bank?", "I transferred some money and it didint arrive", "My card was confiscated by an ATM. How do I get my card back?", "Why wasn't my payment accepted by the app", "Can I trace where my funds came from?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "What are the steps to finishing up with this account?", "What currencies and methods can i use to top up my account?", "How long is the wait for a money transfer to post?", "I made a transaction but did it to the wrong account.", "How do I track the card you sent me?", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "The app shows Direct Debit payments that I didn't make", "Is there a way to track my card?", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Where is the transfer that I did?", "Why would a merchant revert my payment?", "I made a money transaction but the recipient can't see it", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "I made a mistake and performed a transaction on the wrong account!", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "what is the fee for a transfer into my account", "There's a debit on my account that I didn't do.", "I made a cash deposit to my account but it is not there", "What should I do? I topped off but the app reversed it.", "How can I see the progress of delivery of the card that was sent?", "I checked the app and there is a payment that I don't recognize.", "I wanted to know about a pending dollar that is on my statement.", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "How long should I expect for the card to arrive?", "I'd like to know how transferring my money into my account works.", "How do I go about exchanging currencies with this app?", "where can I see who sent me funds", "How can I transfer money between accounts?", "What is the reason why the transfer shows as pending?", "Is it possible to get a refund for the item?", "How do I track the card you sent to me?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "How can i check if my card is working?", "I see a strange payment in my account.", "Why does a payment show up twice?", "What process should I use to transfer money into my account?", "Is there a reason my payments are pending?", "I just completed a bank transfer and the balance didn't update", "I noticed that there's a payment on my card that's pending.", "Why is it saying I have a pending payment?", "How does a bank transfer for topping my account work?", "How do I go about transferring money into my bank account?", "Is there any way to see my card in the app?", "How long does it take to process cheque deposits?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I just sent money but the person I sent it to doesn't see it. What happened?", "Cash deposit to my account but it has not appeared.", "How do I know where my funds come from?", "Why is my ATM withdrawal still pending?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Has the check I deposited cleared to I can get the cash?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "how can i track card you sent", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "Will there be any charges for money received?", "What does it mean when a cash withdrawal is pending?", "Where's accounting for my cash withdrawal?", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "I made a cash deposit going to my account but it is not there", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Am I able to use my American Express to add money to my account balance?", "I am yet to receive the money in my account how long will this take?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "Whats the process of tranfering money into an account?", "My friend deposited $100 into my account, but it is not showing up!", "How long should it take for a transfer to go through? I have been waiting a while.", "how long should I expect to wait for my card to arrive?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Why isn't my deposit showing up?", "What is this strange payment in my account?", "Can I find the origination of my funds?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I don't know if I made this payment on my card.", "There's a Direct Debit payment in my account that I didn't make", "Can I add a card that I just found (again) to the app?", "This debit is not my transcation. How do I get my money out back?", "Are purchases returnable for full refund?", "Has there been any activity on my card today?", "Why is my card payment still a pending transaction?", "Why has my card payment not yet been applied to my account?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal." ]

[ "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Why isn't my refund showing up?", "I requested a refund from a store but it hasn't arrived.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "Why can't I see a recent refund in my statement?", "I am awaiting my refund", "Can I check my recent refund in my statement?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I received a refund, however I cannot see it in my account", "I have a missing refund", "How long does it take for a refund to appear?", "I am still waiting for a refund", "What is taking so long with my refund?", "My refund doesn't seem to be showing on my statement.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund." ]

[ "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "I made a mistake of transferring, can I cancel my previous transfer?", "I have a payment which has not been approved.", "Can you let me know why my cash withdrawal is still pending?", "How do I cancel my card? There are charges on my account that I didn't make.", "The app is saying I made a withdrawl but I didn't.", "I see a cash withdrawal in the app that I did not do.", "Why was I denied the option to transfer money to a selected beneficiary?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "My top-up does not seem to have worked, what went wrong?", "I have not received the completed transaction.", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?", "What happens if the ATM doesn't give the right amount of money?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "There's a cash withdrawal on my account that I didn't make", "Why doesn't it work when I use American Express to try to add money to my account?", "How come the ATM gave me less cash than what I asked for?", "I question today's exchange rate for rubles into pounds. I was hoping for a better return.", "It appears my top-up has not gone through.", "Why hasn't my transfer been made?", "Why has my card payment been cancelled?", "Why was my payment cancelled?", "My statement shows charges for things I never purchased. Were my account details stolen?", "What went wrong when I tried to do my transfer?", "How is my ATM deposit not available yet?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "The recipient doesn't see the money transaction I made", "Please help my find out why there is an odd direct debit in my records.", "I withdraw money abroad but I didn't get the right amount.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "I purchased something and already received it, why hasn't the money taken out?", "Why has my account balance not changed after depositing a cheque?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "Last week I put a cash deposit into my account and it is still isn't there.", "What is the dollar that I have pending on my statement there?", "you got the exchange rate wrong for my cash withdrawal", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I did a bank transfer to top up, but the money is not available.", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "I added money but my top-up wasn't processed by the app.", "What does it mean if it says that my payment is pending?", "I made a cash deposit to my account but i don't see it", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why is it saying my card payment is declined when I made it?", "If my phone is missing, can I block someone from using the app?", "The app reverted my recent payment", "What happened to where my top-up was canceled?", "The ATM didn't give me what I asked for but my balance says it did", "I don't know why my payment didn't work.", "I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?", "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right", "Why can't I see my funds after I topped up?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Why are my purchases from this morning still pending?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "I found my card, am I able to put it back into the app?", "Why are my transfers and purchases keep getting declined?", "There has been a payment in the App that has not be done by me.", "Where's accounting for my cash withdrawal?", "Is there a reason my top-up has been cancelled?", "I put my check in the bank, but I haven't gotten my cash yet?", "It is listed in my app that I made a payment which I did not actually make", "I think I see a withdraw I did not make.", "I made a deposit of cash and check that has not been added to my balance.", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I deposited cash but it isn't showing up in my account", "Please help, the atm swallowed my card, what do I do?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Google Pay isn't working. What is wrong?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "What's the reason my new card hasn't come?", "I would like help to revert a transaction I did this morning", "The app says I made a cash withdrawal even though I didn't.", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "My withdrawals were going smooth until I got declined today. What is going on?", "How do I troubleshoot Google pay top up?", "For what reason is my transfer still pending now?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "I got a declining message during a transfer? please tell me why", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I didn't get all the cash I asked for", "Can you help me retrieve my card?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "There's an error with the rate that is charged.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I'm panicking! I lost my card! Help!", "What do I do since the machine swallowed my card. I need one.", "What should I do if I see a withdrawal is pending?", "I did not get the cash that is showing up in my app.", "I think my card payment had been return", "Why hasn't my card arrived yet?", "Do you know why my card payment did not work?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Why is the pending status on my cash withdrawal taking so long?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Why did the ATM machine fail to give me a cash withdrawal?", "Why doesn't my Google pay top up work?", "It seems like my card payment didn't work.", "There has been an unusual withdrawal from my account, can you help?", "My card was confiscated by an ATM. How do I get my card back?", "There is a payment in the app I did not make", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "My payment has not been accepted." ]

[ "I have not received a refund.", "How will I know when I get my refund?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I have received my statement but I do not see my refund, why is that?", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "My refund isn't showing up on my statement.", "who should i contact if my refund doesn't go through?", "when should I receive my refund", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "Did I not get my refund? I don't see it.", "I can not find my refund." ]

[ "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "I am unsuccessfully trying to make a transfer can you help?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "why have i not got my new card?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I tried to make a transfer, but it was declined. Can you tell me why?", "What's going on with my card? I've tried multiple times and it never goes through.", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "Please explain to me the circumstances in which my card payment would be reverted?", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "Tell me why my transfer failed!", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Why is the check I deposited this morning not showing up?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "How long do I need to wait to see an update after I make a bank transfer?", "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "What reason did my top-up fail for?", "My cash transaction isn't showing on my account", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I transferred money yesterday, but it still isn't available?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "I got an unexpected charge on my transfers. How can I correct this?", "I tried to deposit a cheque into my account and it is not letting me.", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Why didn't my balance update after my cash or checque deposit?", "How do I check to see why my card payment was declined?", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "There is a direct debit set up that was not authorized by me.", "I made a transfer and it doesnt' show up in my account.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "Why hasn't the transaction I did to my friend arrived yet?", "What is the reason my top-up is still pending?", "i received my American Express in Apple pay, why is top up not working?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "My balance was not updated with my checque or cash deposit.", "I requested for a top-up but it has not reflected", "Why is my withdrawal still pending?", "I did not make this payment that I see in the App.", "I did a bank transfer to top up, but the money is not available.", "There's been a transaction to the wrong account.", "I tried to make a payment with my card and it was declined. Why is it pending?", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "A transfer to my account was denied.", "My cash withdrawal says pending, why?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "Will you please help me get my card back?", "I could not transfer funds to a beneficiary; is there a problem with your software?", "I can't access my account.", "I'm trying to take money from my account but its not letting me. Help!", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "What is the status of my card's delivery?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "My card still hasn't been delivered", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "I bought something and already paid for it but now I don't see it.", "Where is my missing cheque I deposited?", "Something's wrong my card won't work.", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Why doesn't it show that I did a balance transfer?", "I had a card payment that was declined. Why?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I noticed my card payment was cancelled, can you tell me why?", "Why did my card payment get declined?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "I am having trouble withdrawing cash.", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.", "Why is my withdrawl to cash still pending?", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Why did my cash deposit not show up?", "I have a direct debit on my records that is strange and I need help.", "My mother deposited a cheque into my account last week, why is it still not showing up?", "is there something blocking me from making transfers", "What are the reasons for my beneficiary not being allowed?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "Was my card payment reverted?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "there is a transfer pending.", "I don't recall making that payment?", "I received the wrong amount of cash back", "My card payment is pending.", "Under what condition will my payment revert?", "where is my unknown payment from?", "My account balance has not updated since I deposited a cheque recently.", "I accidentally made a payment to a wrong account. What should I do?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "Where is my money transfer?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Why isn't my balance updating after depositing cheques and cash.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Why hasn't the transaction I did to my friend arrive yet?", "Why hasn't my friend received the transaction?", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "Why hasn't the transfer shown up in my account yet?", "Please explain why my top-up didn't go through.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "I need to check status as my friend hasn't got money I sent.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I need clarity on why my card is not working.", "Why didn't I receive all the cash I requested?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "My cash transaction isn't showing on my receipt", "Why hasn't arrived yet a transaction I did to my friend?" ]

[ "The refund doesn't show in my account", "what is the status of my refund", "I was told I would be getting a refund but I have yet to see it", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "Why hasn't my return cleared my account?", "How long does it take for a refund?", "There's a refund missing from my statement", "Transaction refund missing from my statement.", "I requested a refund but can't see it.", "I am awaiting my refund", "Can you tell me why a refund I'm owed is not showing on my statement?", "I cannot see a refund in my account", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Card refund is not showing up in my statement.", "How can I investigate a missing refund?", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it." ]

[ "the app reverted my payment", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "If I need delivery on a certain day, is that something that could be accommodated?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Is it possible to dispute a debit payment from a couple of months ago.", "Is there any amount in which I would get cut off from topping up?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "My payment has not been accepted.", "How long should I wait for top up go go through ?", "There is a pending payment on my account, what does this mean?", "What extra charges are there?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "What do I do when I get close to the expiration date of my card?", "My bag got stolen with all my cards. Can you please cancel my card and send a new one?", "I have cash deposit to my account but it is experiencing a problem", "do I need anything for the identity check?", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "How long will it take for my payment to go through?", "my identity hasn't been verified and i can't edit my details, what's next", "What are my payment options?", "I already paid to top-up but the funds aren't available yet, where are they?", "I did not get enough cash", "What can I do to verify my card?", "I did a payment but the app reverted it", "Can you please check the exchange rate when I was getting cash?", "Can you tell me what i steps i should take since my card was stolen?", "Need a new passcode.", "My cash withdrawal was short.", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "What is the reason that my card payment was cancelled?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "how soon will my card arrive?", "I tried to pay through my account but the payment is not going through. What's going on?", "When will the money reach my account?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "I didn't receive the correct amount of cash", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "How many days until the money will be in my account?", "how do you determine your exchange rates because one of yours was off when i got cash", "why do I have a pending payment?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "How do I dispute a direct debit that I didn't do?", "I'd like to make some changes to my personal information.", "How long until my transfer goes through?", "When can I expect my card?", "Next month my card will expire, do I need to order a new one?", "What do I do about my expired card?", "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "What do I do if my card is not working?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "HOw do I get my card back after the ATM has pulled it in?", "What should I do when my card reaches its expiry date?", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "In a month, my card will reach its expiration date, am I required to request the next card?", "Why didn't my payment process", "Can you get me my card fast?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "My card won't work right now.", "What can I do if I lost my card?", "I made a payment that's pending. Will it go through?", "I already made a transfer and want to cancel it, how do I do that?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I got a new address and need to change my information.", "How long do I have to wait until the transferred money shows up?", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "There's a cash withdrawal on my account that I didn't make", "there is a transfer pending.", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "What are the steps I need to do if I have a stolen card?", "There is an odd payment in my statement", "Can I cancel a transaction?", "How do I see my updated balance after I make a cheque or cash deposit?", "How do I get my cash withdrawal to show?", "My card payment was reverted", "I deposited a check yesterday to up my account balance, but that deposit hasn't shown up yet. It's been a day already!", "Can I get a Visa or Mastercard?", "I need help because I drunken blocked my card?", "Can I get spare cards?", "Can I transfer something urgently from China? How long does it take?", "Is there a reason my payment is still pending?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I have an unauthorized transaction on my statement", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "Where do I go to cancel a transaction?", "I think my card payment has been stopped", "how long until a cash withdrawal will show on my account", "How long do I have to wait for the transfer to be finalized?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "Can you help me retrieve my card?", "I want to cancel the transaction I made earlier", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "What's the procedure for canceling a purchase?", "Can I have a supplementary card?", "I'm really stuck. I don't know why but my card payment has not gone through.", "I have a pending transfer", "I need assistance addressing a direct debit that I did not do myself.", "What is the procedure to transfer money to my account?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "How can I cancel a transfer I made", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Can you please explain to me why there is an extra €1 fee in my statement?", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "How long will it be before the person I sent money to is able to see it?", "When can I use money sent to my account?", "My top-up was revoked.", "I need to cancel a transfer", "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?", "What reasons would cause my card payment to be cancelled?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "My wallet was stolen, along with my cards. How do I put a freeze on my cards and order a new one?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Why has my payment been reversed?", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?" ]

[ "I can't see all the refunds in my statement", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Where is my refund? I have been checking my account all day.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "How long will it take to refund me", "I bought something and returned it and the money from the return isn't in my account.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "When will my refund come through", "They said I would get a refund but I don't see it on my statement.", "I can't see a refund for a return I completed recently.", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "I am missing a refund amount on my account.", "The refund isn't showing up on my account.", "Please send my refund now.", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "Why hasn't my refund been appiled to my account?" ]

[ "I made a bank transfer and my account balance did not show it.", "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?", "Why can't I see the top up I made?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "I didn't mean to do the transfer, is there any way to cancel it?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Why does the app revert a payment?", "I didn't make this direct debit transaction", "I did a cash deposit to my account, but I am not seeing it on my statement.", "why didnt my account allow a transfer", "My card payment might have been reverted.", "Why is my transfer still pending after all this time?", "Even though I made a cash deposit, I am not seeing it in my account.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Why hasn't my transfer gone through", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "Needed gas, been delayed for half an hour.Please fix it!", "Can I return an item?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I didn't withdraw the amount of cash that is showing up in the app.", "I tried transferring to an account but it didn't go through. What happened?", "Why was I charged extra on my last UK pound to Russian ruble exchange?", "How do I get my money back for something I bought?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Can I use my account now, even though my identity verification has not gone through yet?", "I'm interested in learning more about product refunds.", "I received my card, how do I get it to show in the app?", "Why is the pending status on my cash withdrawal taking so long?", "the app reverted my payment", "I got a declining message during a transfer? please tell me why", "My withdrawals were going smooth until I got declined today. What is going on?", "i have been trying to add money with apple pay but it wont work, why?", "Why is the cash deposit not showing up in my account?", "I did a cash deposit to my account but it doesn't show up", "The app is showing an ATM withdrawl that I didn't make.", "Why won't my card show up on the app?", "Top up not available in my wallet.", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Is something wrong with my account, my balance didn't change after I transferred some money", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "I completed a money transaction but the recipient hasn't received it", "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?", "How is this transfer supposed to work? It's not working for me.", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "Why is my cash withdrawal still pending?", "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.", "What is this withdrawal as I do not remember making it.", "Why is my last transfer pending?", "I didn't withdraw cash but I see that transaction on my app", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "Please check payments on my card. There is a duplicate and I only bought it once.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "What should I do if I see a payment I didn't make?", "Can I put my old card back into the system? I just found it/", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Where can I see the source of my money?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "Why is there a direct debit to my account? I didn't do that.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "Why hasn't my money transfer shown up yet?", "Why did I get blocked?", "On my last transaction it seem that my top-up was not successful.", "My transfer is stuck pending? How do we fix it to it goes through?", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "How do I get my cash withdrawal to show?", "Hey, I have my card, how do I get it to show in the app?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "My American express works with my apple pay, why is top up not working?", "What does it mean when it says that I have a payment that is pending?", "A withdrawal is showing that I don't recognize", "Why is the cash withdraw I made shown as pending?", "Everything seems fine with my account, so why did it decline my payment?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "Cash I did not get showed up in my account", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "There is a payment in the app I did not make", "What is the reason for my card payment to be reverted?", "What do I do if I notice a strange withdrawl in my statement?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Why am I being charged the wrong currency exchange when I purchased something abroad?", "There's a payment with my card that I didn't perform. I don't know that name shown.", "new customer and filling gas for the first time today, not working,", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Why is my ATM withdrawal still pending?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "My friend deposited $100 into my account, but it is not showing up!", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Why has my card payment been reverted?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "What is not accepted in order for me to top up my account?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "What's going on with my card? I've tried multiple times and it never goes through.", "Why hasn't my transaction completed?", "Says that my top-up is incomplete?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "My app shows cash I didn't get.", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?" ]

[ "My refund for a purchase hasn't cone through yet.", "My refund isn't showing up", "Why is my refund missing from my statement?", "My statement has not shown my refund.", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "There is a refund missing.", "Can I check my recent refund in my statement?", "I asked for a refund but its not here yet", "when should I receive my refund", "My statement doesn't show that a refund has processed", "I need my refund as soon as possible. What else do I have to do?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I am waiting on this refund, hurry up.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?" ]

[ "Why are my payments showing pending?", "My money transaction can't be seen by the person I sent it to", "My account transfer was not cleared.", "there is money in my account that i didnt put there", "Why hasn't the money transfer arrived yet?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "I was not distributed the correct amount of cash that I asked for", "My transfer has not arrived.", "The ATM didn't give me what I asked for but my balance says it did", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Why didn't my friend's transaction arrive yet?", "Help! I made a transfer in error and need to cancel it before it's complete!", "When I deposit cheques and cash, my balance does not update.", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "What is this strange payment in my account?", "I have a payment in my statement that is off", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "Why hasn't my friend received the transaction?", "My payment for my card is not working", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Why is the payment showing as pending from things I bought this morning?", "I did not get the item I ordered. How should I go about this? Should I just cancel my order or my payment? Please help me.", "How do I fix a transaction to the wrong account?", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "Can I dispute a payment even if I notice it several weeks after it was made?", "I cant transfer money into my account", "my card was not in the mail again can you advise?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "I see a direct debit transaction in my app that I didn't make.", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "I wasn't able to do a transfer to an account", "There's a debit on my account that I didn't do.", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "What do I do if there is an electronic debit that is not correct?", "There is a payment that is not mine in the app. Please advise/", "What is the longest a US transfer should take to appear in my account?", "Money was transferred to me and I am unable to see it", "The app shows a withdrawal that I did not make or authorize.", "Why hasn't my transaction arrived to my friend yet?", "Why has my card payment been reverted?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "For what reason is my transfer still pending now?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "Can you tell me why my card payment did not work?", "has my card payment been reverted?", "I tried to transfer money but it didn't go through", "Can you explain why my Google Pay Top isn't working?", "I topped up but it isn't in my account", "Why isn't my transfer not going through? I keep getting an error message.", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "I bought something and already paid for it but now I don't see it.", "Could you please tell me why my card payment didn't work?", "What should I do about a direct debit that I did not set up?", "Why was a payment I made reverted?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I tried to make a payment with my card and it was declined. Why is it pending?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Why has my deposit in the ATM not cleared yet?", "What should I do if I see an unauthorized withdrawal on my statement?", "Why didn't my balance change after I transferred some money?", "Do you know why my card payment did not work?", "In my statement there is a payment that is I do not recognize", "Why was my Payment declined", "The app says that I got cash in an ATM and I didn't", "Why was my virtual card declined when attempting to setup automatic billing?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I put my check in the bank, but I haven't gotten my cash yet?", "I am seeing in the App a some cash withdrawal that does not belong to me", "Recipient has not received the money", "Please explain why the funds I added were returned to my account.", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "Why hasn't my friend received the money i sent them yet?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "How long does it take for a transfer to show up in my account?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Please help me regarding a direct debit in the app that I don't recognize.", "Why doesn't the card payment work", "The app won't let me top up my account", "i have been trying to top up my account with a check but it won't work", "I'm not sure why my card payment was cancelled, can you find out why?", "I've already topped up, but I cannot see the funds being available. What happened?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I didn't receive the correct amount of cash", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "There is a payment that has not processed.", "Would I be able to get a refund for something I bought?", "I don't think I made this transaction on my statement", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Why can't I topup my account?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "Questionable transactions on my account.", "Can I use my account now, even though my identity verification has not gone through yet?", "i tried to transfer cryptocurrency into my account but was denied", "my transfer isn't there", "It seems like my card payment didn't work.", "I made a cash withdraw and it shows up as pending why is that?", "I didn't receive the amount of cash I requested for the ATM.", "A transfer to my account was denied.", "I have a payment which has not been approved.", "I enetered the wrong information, I need my account unblocked How do I do that?", "I deposited money but my balance hasn't been updated yet.", "I added money to the card but the transaction didn't go through", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Why has my money been returned back to my card.", "Why didn't I receive the right amount of cash?", "how long does it take to transfer money, my retailer is waiting" ]

[ "My refund is not showing.", "I am missing a refund.", "No refund showing in my statement.", "I am waiting on this refund, hurry up.", "How will I know when I get my refund?", "I can not find my refund.", "My refund is not here yet", "There's a refund missing from my statement", "I should have a refund in my statement but I can't see it", "Why isn't a recent refund on my statement?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Why am I still waiting for my refund", "Why isn't my refund showing up in my statement?", "I requested a refund and it is missing.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" ]

[ "The app says I made a cash withdrawal even though I didn't.", "My card payment failed.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "Why doesn't my balance reflect my transfer", "How long does a transfer stay pending?", "I don't recall making that payment?", "How do I know when my card will arrive?", "I made a mistake when I did a transfer so now what can I do to fix that?", "My payment did not go through because the app reverted it", "can you check why I wasn't able to top up?", "What is the reason for my card payment to be reverted?", "I tried to take out cash but the amount isn't right, so what do I do?", "How do I revert a transaction?", "i need to trace a deposit", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "Why is a transfer I did recently still processing?", "Why hasn't my transfer gone through", "I did not do this payment", "Why is my transfer pending?", "I'm not sure why my card payment was cancelled, can you find out why?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "what are the reasons why you would not be able to process a payment", "Can I use a bank transfer to refill my account?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "I have a pending payment on my card. Why?", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "I made a cash withdrawal at an ATM but it still says pending in my account.", "Please tell me what this direct debit in my statement is", "It does not appear that my message went through.", "My statement shows an extra fee - what is it?", "Payment I didn't do.", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "When will my balance update after a transfer?", "How long does it take for a cheque to post to your account?", "Why hasn't my balance been updated from the check deposit I made?", "Do you know why my card payment did not work?", "I put some money in my account the other day but now its gone? Why is this?", "When can I expect to receive my card?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Can you look at my account ans see why my card was declined", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "My card has not come in the mail yet.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "I placed my order a week ago. Is it ok that my card isn't here yet?", "I topped up my account but the money isn't there now.", "The payment for the card did not go through", "What can I do to verify my card?", "What is not accepted in order for me to top up my account?", "How do I verify the source of my funds?", "What is stopping my money from transferring?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "My card hasn't arrived yet. What do I do?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "If my card payment is cancelled, what should I do?", "Why was a payment I made reverted?", "When will I receive my card?", "What do I do if I got the wrong amount at the ATM?", "Can you explain why my payment is still pending?", "Can you tell me when the transfer will be completed?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "How do I verify my source of funds?", "I have an unfamiliar direct debit in my statement.", "I am not recognizing a debit payment from my account.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "WHAT CAN I DO AFTER THE CARD MISSING", "My transfer hasn't arrived", "I did a payment but the app reverted it", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Is there a way to know when my card will arrive?", "How long will a transfer be pending for?", "I did not make a direct debit payment as listed on my app", "I made a payment and it is showing up twice", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "Can you let me know why my cash withdrawal is still pending?", "How long is the wait for a money transfer to show up?", "I was refunded the money for something I bought already.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Why does it say pending cash withdrawal on my statement?", "I bought this item and was charged the wrong amount can I get a refund?", "Where is the cash from my cheque I recently deposited?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "Why is my payment in pending status?", "How long is the wait for a money transfer to post?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "There's a payment in the app that I didn't authorize.", "When will the money from my bank transfer be available?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "Why is my card payment showing as pending?", "I didn't get the money I transferred", "My card payment wasn't accepted.", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "What is the reason a transfer shows as pending?", "Why is this payment pending?", "I see a direct debit payment on my statement that wasn't me", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "If I ordered my new card last week, how much longer should I wait to receive it?", "How long to I have to wait for a transfer to reach my account?", "I tried to pay through my account but the payment is not going through. What's going on?", "What does it mean to have a pending cash withdrawal?", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "where can I get the info for my funds", "I'm not quite understanding why my cash withdrawal is showing as pending.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "Why is a payment I made reverted back to my account?", "I made a cash withdraw and it shows up as pending why is that?", "A debit came through that I need to dispute.", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now." ]

[ "Give me a refund now!! I am still waiting.", "Is there a reason my refund isn't showing on my statement?", "My refund for a purchase hasn't cone through yet.", "A refund is taking too long.", "I don't see a refund in my account.", "Can I check my recent refund in my statement?", "I requested a refund from a merchant days ago but I do not see it in my account.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Why is my refund not showing up on the statement?", "Please help me. I am still waiting on a refund.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "My refund isn't going fast enough.", "Why isn't my refund showing up?", "How long does it take for a refund to appear?" ]

[ "A payment shows up on the app that I never made.", "I bought something and already paid for it but now I don't see it.", "Why didn't this transfer work?", "Is my cash withdrawal pending?", "I have an unfamiliar direct debit in my statement.", "I transferred money yesterday, but it still isn't available?", "My transfer didn't work", "I was not able to receive the correct amount of cash.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Why was my card payment cancelled?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I didn't initiate a direct debit that I see on my account", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "Why is a transfer I did recently still processing?", "Why was my card payment reverted?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "My statement shows charges for things I never purchased. Were my account details stolen?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I have a payment that is still pending", "What is the reason for the extra fee on my statement?", "My statement shows a strange direct debit.", "i put money on my card and i dont see it on the balance", "Why am I unable to transfer money when I was able to before?", "Why hasn't the transaction I did to my friend arrive yet?", "How come I can't get money at the ATM", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "I added money to the card but the transaction didn't go through", "What caused my top-up to be returned?", "Why hasn't arrived yet a transaction I did to my friend?", "Why didn't I receive the right amount of cash at the ATM?", "Its been several days and my cash withdrawal is still pending. Why?", "My card payment has failed.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I don't know where this debit transaction on my statement came from.", "Can you please explain to me why there is an extra €1 fee in my statement?", "Tell me why my transfer is pending.", "I have a payment listed as cancelled.", "I just checked my statement and saw a $1 charge, why is it there?", "Why isn't my google top-up pay working?", "Although I transferred some money, it has not as of yet, arrived.", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "A transaction on my card shows as pending.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Why can't I top up?", "I tried to do a transfer but it didn't go through.", "The ATM didn't give me the the withdraw amount requested.", "The app is showing a cash withdrawal that I didn't make.", "Why does a cash withdrawal show as pending?", "I did not receive the right amount of cash.", "My card payment doesn't work.", "there is money in my account that i didnt put there", "Some cash is showing up in my app that I did not get.", "My top-up showed as complete, but it's no longer there! What's going on here?", "So my top-up failed, could you tell me why?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Why can't a beneficiary receive a money transfer from me?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I was trying to top up my account and it isn't working", "did not receive correct cash upon withdrawal", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Why was my atm withdrawl declined", "Why was a transaction on my card declined?", "No transactions are being accepted, what's wrong with my card?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Why can't my beneficiary access my account?", "My latest payment was declined, I was told everything was back to working order. What happened?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I had a payment reverted and would like to figure out why.", "My wallet doesn't show my recent top up.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "The card payment I attempted to make failed.", "The ATM didn't give me the amount I asked for", "My money transaction can't be seen by the person I sent it to", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "How do I dispute a debit that I didn't make?", "Why hasn't my son received the transfer I sent to him earlier?", "Why did it decline my payment?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I purchased something and already received it, why hasn't the money taken out?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "why have I got a pending transfer? I'm confused!!", "What is the strange cash withdrawal on my statement?", "Why hasn't my top-up been completed?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Help me. There is a Direct Debit that I didn't make.", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "Why was I unable to finish this transfer?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "I am not able to do a transfer to an account", "Why is my top-up pending?", "What do I do if I see a transaction on my card that I don't recall making?", "Why am I seeing a transfer fee on my bank statement?", "Pending still shows on this transfer, why?", "ATM apparently not working? Couldn't access funds in my account?", "Why does my account not accept cash deposits?", "I would like it if I could get an item refunded", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I do not recognize a direct debit payment that I see on my app", "I did a payment but the app reverted it", "Why hasn't a transaction I did to my friend arrived yet?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "My card payment didn't work", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "Why won't my card accept any transactions?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "How come I can't put money in my top up account?", "Why is my card payment pending?" ]

[ "Please help me. I am still waiting on a refund.", "I should have a refund in my statement but I can't see it", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "When will a refund post to my account?", "Why hasn't my return cleared my account?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "How will I know when I get my refund?", "I can't see all the refunds in my statement", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "My refund is still pending", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I can't see my refund in my history.", "I still haven't seen a refund on my account", "Why is the refund not on my statement?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?" ]

[ "Even though I made a cash deposit, I am not seeing it in my account.", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Why has my beneficiary been denied?", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "My funding to my card didn't go through.", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "Where is the money that I asked for? I asked for more than I got!", "Why is my transfer still pending after all this time?", "Can you tell me why I haven't received my new card?", "Is there any reason my cash withdrawal still shows as pending?", "Where is the money I pushed it's on my mobile app as being withdrawn.", "In the app, I see a withdrawal I didn't make.", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Did I do something incorrectly? Where is my top-up?", "I put my check in the bank, but I haven't gotten my cash yet?", "Can you check if my money has reached my account since it is not showing up yet?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Why is my withdrawal still pending?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "Please check payments on my card. There is a duplicate and I only bought it once.", "Why will my transfer not go through?! Keep getting an error message.", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "There must be an issue, why has my card been cancelled?", "i tried to do a transfer to an account but it didn't work", "I transferred some money but the receiver can't pick it up for some reason.", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "I can't see my latest bank transfer", "What stopped my transfer, from being accepted?", "It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?", "A direct debit payment that I didn't authorise shows up in my app.", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "There are funds showing in my app that I did not receive.", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "Everything seems fine with my account, so why did it decline my payment?", "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "Balance hasn't been updated following a bank transfer", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "How do I troubleshoot Google pay top up?", "Okay, I found my card, can I put it back in the app?", "Why was a payment I made reverted?", "Why hasn't my friend received the money i sent them yet?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "Is my card broken? I can't get cash out of the ATM", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "One of my card payments, I don't recognise the name of the merchant.", "How do I freeze my bank card, as there has been a strange withdrawal?", "I didn't make this payment and it's on my app", "How long after I receive my statement can I dispute payments on it?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "What went wrong when I tried to do my transfer?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "Why hasn't the transaction I did to my friend arrived yet?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "For some reason, I'm unable to transfer funds.", "I see a direct debit payment on my app that I did not do", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "I can't find my card! Can you help?", "I didn't get the correct amount of money from the ATM machine", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "The recipient doesn't see the money transaction I made", "Can you tell me why my credit card was declined while trying to top-up?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "My top up is not showing up in my wallet!", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Help! I forgot my PIN and have been locked out of using my card.", "I want to return an item.", "Why has my card payment not yet been applied to my account?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Why did my card payment not work?", "I think the rate that was applied to my purchase using foreign currency is wrong. Help!", "I used my card to top up, but now I don't see the money in my account.", "What caused my top-up to be returned?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "Why has my account balance not changed after depositing a cheque?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "How long will it take for my cash withdrawal to no longer show as pending?", "I don't see the transaction I made to a friend on my account.", "I didn't get all the money I asked for", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "Why has my card payment been reverted?", "My top-up showed as complete, but it's no longer there! What's going on here?", "I tried topping up my account but it failed, can you help me?", "Why hasn't my friend received the transaction?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "My money hasn't been deposited yet. When will it be?", "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "My card is stuck in an ATM machine, how do I get it back quickly?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "Please help my find out why there is an odd direct debit in my records.", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "can you check why I wasn't able to top up?", "Where's accounting for my cash withdrawal?", "Why am I having trouble withdrawing cash?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "Why hasn't my friend's transaction arrive yet?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Why are my purchases from this morning still pending?", "Why can't I see my funds after I topped up?", "My google top-up pay is not going through", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "Why was my payment reversed?", "Can you explain to me why a cash withdrawal shows up as pending?", "I have a card payment that was declined, but why?", "I haven't received the money from the check I deposited.", "I made a mistake and did a transaction to a wrong account, can I cancel?" ]

[ "Can you tell me why my refund is not showing in my statement?", "Why is my refund not showing up on the statement?", "I was told I would be getting a refund but I have yet to see it", "How can I check if I have received a refund if it is not yet on my statement?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "What is taking so long with my refund?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "Transaction refund missing from my statement.", "My refund has not yet been credited on my statement", "Why hasn't my refund been appiled to my account?", "I am missing my refund.", "I was supposed to get a refund but it is not showing up on my card", "How long does it take for a refund?", "Where is the refund on my statement?", "Why is my refund missing in my statement?" ]

[ "I visited the ATM but got less money than what I requested. Why?", "I need to verify my source of funds", "I do not recongize a payment in my account.", "How long until my transfer goes through?", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "I have a cash withdrawal that I don't recognize.", "I have an unauthorized transaction on my statement", "is there a way to see where funds come from", "My card doesn't seem to work.", "How long will a transaction to a friend take?", "The ATM didn't give me what I asked for but my balance says it did", "Why didn't my balance change after I transferred some money?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "I think someone else is using my card. There are transactions I didn't make.", "The balance does not appear to have updated.", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "how long do money transfers take?", "For what reason would a top up be reverted and returned to my account?", "Why was my payment cancelled?", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "Please help. There is a payment in the app that isn't mine.", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "How can I deposit money to my account?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Can you tell me why my card payment was cancelled?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "How long will a transfer be pending for?", "My transfer hasn't appeared yet", "What does it mean if my cash withdrawal does not show up properly?", "A direct debit payment I didn't do shows in my app", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "Why hasn't my withdrawal shown on my statement?", "How can I know where did my funds come from?", "How can I see where my money comes from?", "I took out some cash from the ATM but it is still showing the transaction is pending.", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "I am seeing a direct debit I wasn't aware of.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "I had a card payment that was declined. Why?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Why hasn't my cheque processed?", "i know i entered the right info, but my top up isn't in my balance", "I see a direct debit payment on my app that I did not do", "How long does it take for pending to go through", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "There is a payment I don't recognise!", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I want to transfer money into my account, what do I do?", "I did not get the right amount of cash from the ATM.", "My card payment says pending and it hasn't changed", "It says pending status for my payment. Why?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "There is an unauthorized payment in my statement.", "I don't recall making that payment?", "My card isn't here yet.", "I made a payment with my card that was cancelled?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "What does a 'pending payment' mean?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "My identity hasn't been verified. Can I use my account?", "Why hasn't my transfer gone through", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "I found a charge on my debit that I did not make.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?", "Someone else may be using my card. There are transactions I don't recognize.", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "My payment was reverted by the app", "I didn't get the right amount at the ATM.", "How can I get my money that I didn't get from the ATM?", "How do I find out where my funds came from?", "Why was my card payment reverted?", "what is source of my funds, need to verify", "My account balance has not updated since I deposited a cheque recently.", "Can I find the origination of my funds?", "I did not receive the right amount of cash.", "It didn't give me my cash", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "Why aren't my payment funds available to me?", "Why would my payment still show as pending?", "When will my deposit be processed?", "What are the time frames for the money to be available in my account?", "how long should I expect to wait for my card to arrive?", "How long does it take for a transfer to be in my account?", "My card has not arrived yet, where is it?", "I'm concerned because my cash withdrawal is pending.", "For how long will my transfer be pending?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "How do I dispute a debit that I didn't make?", "There is a card payment I'm not familiar with.", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "I'm really stuck. I don't know why but my card payment has not gone through.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "Card has been received, how will it show up on the app?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "Why is there a pending transaction on my card?", "I tried to pay with my card and it didn't work", "The app reverted my recent payment", "I received my card, how do I get it to show in the app?", "There has been an unusual withdrawal from my account, can you help?", "why would i be declined if i had money iin my account", "How long should it take for a transfer to go through? I have been waiting a while.", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Why didn't I receive the right amount of cash?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "How much am I charged to receive money?", "Why is the payment on my card still pending?", "My top-up hasn't gone through, what happened?" ]

[ "i was supposed to get a refund but my balance hasn't changed, why not?", "A refund is taking too long.", "My refund doesn't seem to be showing on my statement.", "Why hasn't my refund been appiled to my account?", "Why am I still waiting for my refund", "I have received my statement but I do not see my refund, why is that?", "Can you tell me why a refund I'm owed is not showing on my statement?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I asked for a refund but its not here yet", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "i need a refund right away but the funds aren't available in my account", "I'm expecting a refund but it's no where to be seen", "My statement does not reflect that a refund has been issued", "Can I check my recent refund in my statement?", "My refund isn't going fast enough." ]

[ "Why didn't my transfer to a beneficiary go through?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "Why doesn't it work when I use American Express to try to add money to my account?", "My payment didn't work and the money is in back in my account.", "What do I do if my Google pay top up isn't working?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "How long does it take for a payment to change from pending?", "I made a bank transfer and the balance hasn't updated yet.", "I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.", "I placed a cash deposit in my account but I can't see it yet.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "Is there a way to revert my transaction from this morning?", "Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra.", "How long until the card arrives?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Says that my top-up is incomplete?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "When will my card arrive?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "How long do I have to wait until the transferred money shows up?", "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?", "Why isn't my deposit showing up?", "Why did my top-up not get approved this time?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "Everything seems fine with my account, so why did it decline my payment?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "How many days until my US transfer arrives?", "My card has been found. Is there any way for me to put it back into the app?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "My card hasn't arrived.", "My beneficiary has been denied, is this normal?", "What is stopping my money from transferring?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "How long is the wait for a money transfer to show up?", "It didnt work when I tried to pay contactless at the bus today. Why?", "I noticed that there's a payment on my card that's pending.", "How long will it take for the cash I deposited this morning to show up?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "I put some cash into my account but it's not displaying that on my balance.", "Why wasn't my bank balance updated?", "My card appears to have never arrived?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "My wallet isn't showing my top-up, did I do something wrong?", "I would like to know why my purchases from this morning are still pending.", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "What is the meaning of a pending payment?", "I initiated a Bank transfer form Europe, how long will this take?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "I topped up but my money is not showing. Why is that?", "My top-up is taking a while to process!", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I can't figure out why a transfer is still pending?", "Help! In the app there is a payment that I don't remember.", "The wait for this transfer seems to be taking a very long time. It is very important that it goes through quickly. Can you please tell me how long it may take?", "How come I can't find my payment?", "If my card payment isn't working what do I do?", "I see my top-up was canceled, but why?", "Why have I received a rebate for my payment after a week?", "i have tried everything to complete a transfer but can't, what should i do next", "I'm confused as to why my transfer is still listed as pending on the website.", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "I think my card payment had been return", "I have not received the completed transaction.", "How do I dispute a debit that I didn't make?", "There's a cash withdrawal I am certain I did not make", "What does it mean by pending payment?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I notice there's a pending payment on my card.", "How long is the wait for my card?", "Why is my purchase showing as pending?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "What's the expected wait time to recieve my new card?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "Why is my card payment still listed as pending?", "Are purchases returnable for full refund?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I ordered my card but it hasn't been delivered yet", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "If I get a transfer from Europe, how long until it is in my account?", "Where is the card I ordered 2 weeks ago?", "On my app I can see that a direct debit payment that I didn't do, appears.", "Why does my payment appear as pending?", "I topped up last night but don't have any funds, why not?", "how long will it take for my transfer to stop pending", "I wanted to know why there is a transfer of mine pending.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "Why hasn't my transfer been made?", "Is there a way I can get my ATM card back from the machine?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "I deposited money but my balance hasn't been updated yet.", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Why didn't I get the amount I requested at the ATM?", "Why has my money been returned back to my card.", "The exchange rate for my payment last Saturday must be wrong because I was charged extra.", "When will my transfer move from pending to confirmed?", "Why isn't my cash deposit showing up in my account?", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "My card still hasn't arrived after 2 weeks. Is it lost?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "Is there an issue with my card payment as it has not gone through." ]

[ "my refund has not hit my account yet", "My refund has not arrived, and I am unsure why. Who do I contact?", "What is taking so long with my refund?", "The refund doesn't show in my account", "I've been waiting for a refund where is it?", "My refund doesn't seem to be showing on my statement.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I contacted the seller and he won't respond. Please just refund me my money.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "How come my refund hasn't appeared on my statement?", "I have received my statement but I do not see my refund, why is that?", "Where can I see the refund in my account", "There is a refund missing.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it." ]

[ "Did a card payment that I made get cancelled?", "How do I cancel a previous purchase", "A wrong amount of cash we sent to me.", "I've deposited a check in my account but the cash isn't showing as available.", "I sent a payment but it isn't showing up in the app", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "There's an error with the rate that is charged.", "One of my card payments, I don't recognise the name of the merchant.", "There is a card payment I do not recognise.", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "What do I do if I cannot access the app?", "I withdrew some cash and the exchange rate seems to be wrong.", "i tried to make a transfer to a beneficiary and it didn't go through", "It has been a couple of hours but I do not see my balance updated, can you help?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "What is the strange cash withdrawal on my statement?", "Can you please check why I am having this extra fee on my statement.", "The wrong account was used during a transaction.", "I need clarity on why my card is not working.", "Can you tell me how I would go about learning where my funds came from?", "There is a withdrawal on my account that I don't remember initiating.", "How do I withdraw money?", "Why didn't my card payment work?", "want to know where funds come from", "The right amount of cash was not sent to me.", "There is a debit transaction on my statement that I did not make", "My card payment did not work.", "I bought an item and noticed the exchange rate was not correct.", "I would like to know where the funds are at.", "What does it mean when it says I have a payment pending?", "Is it possible for me to get money out in a different currency?", "The amount of cash I received was incorrect", "I made a cash deposit to my account but it is not there", "Is there a way to recover my password?", "Trouble transferring transaction contact for help", "I need to know why a money transfer is available.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I don't recognise a cash withdrawal", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "My payment has not been accepted.", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "How long will it take for my cash withdrawal to no longer show as pending?", "What do I do if I believe to be a victim of credit card fraud?", "I see a payment on my statement for a place I didn't make a purchase at.", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "how can i track card you sent", "there is money in my account that i didnt put there", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "I found my old card. Can I link it back into the app?", "I am seeing in the App a payment that its not mine", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "why have I got a pending transfer? I'm confused!!", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Can I use American express with apple pay? Why does it make my top up not work?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "Card payment didn't go through.", "Help! The app has an ATM withdrawl that I didn't make.", "What do I do if I have forgotten my passcode?", "My cash withdrawal was not entirely complete", "My payment was reverted by the app", "Why would my card payment get reverted?", "why do I have a pending payment?", "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.", "There is a cash withdrawl I don't remember.", "I need to find out where the card is that I ordered.", "There is a mysterious debit transaction on my statement", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "The app reversed a top off I had. What should I do?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?", "I was wondering why my payment hasn't gone through yet, its been a while.", "The recipient can not locate funds.", "There's a cash withdraw on my statement that I didn't make.", "My card has been lost / stolen", "How do I get my card back after the ATM swallowed it.", "I have a cash withdrawal that says it's pending, why?", "why isnt my cash withdrawal showing", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "I transferred the wrong amount and would like to cancel the transaction.", "what is source of my money", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "In my app, a direct debit payment that I didn't do shows up.", "Can I get information on the identity checks?", "My card was confiscated by an ATM. How do I get my card back?", "Do you know why my card payment is declined?", "I have a card payment that was declined, but why?", "There is a withdrawal on my account I didn't make.", "Bank transfer to account did not show up, please help?", "how do you get exchange rates", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "How long does it take to verify a cash withdraw?", "What should I do if my card doesn't work?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "why does the app show a direct debit payment that I did not authorize", "What do I do if I've been charged twice for the same transaction?", "How can I lookup where funds came from?", "I want to know the source of my funds.", "I believe my card has been compromised as there are funds showing that I did not receive.", "I looked at my statement and found a payment I and found a mistake.", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "There is a direct debit payment that I did not make.", "Money was transferred to me and I am unable to see it", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "What if there is an error on the exchange rate?", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "Can you please explain why the exchange rate for the item I bought is wrong?", "My card stopped working. How do I check if there is a freeze on it?", "i dont recognise some of these transactions, i think someone has my card details", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "How can I periodically check the delivery of the card you sent?", "How can I withdraw money?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help." ]

[ "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "I don't see a refund in my account.", "i need a refund from you because the merchant is refusing, can you do that?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "How will I know when I get my refund?", "My statement doesn't show that a refund has processed", "How long will it take to get my refund", "I contacted the seller and he won't respond. Please just refund me my money.", "when should I receive my refund", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "I am missing a refund amount on my account.", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "My refund doesn't seem to be showing on my statement.", "I still don't have a refund.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "How come my refund hasn't appeared on my statement?" ]

[ "I just noticed my transfer was declined and I don't know why. Can you help me?", "Why has my beneficiary been denied?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "How long will it take for my transferred money to show up?", "There is a payment that is not mine in the App.", "I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "Help me figure out why my transfer was declined", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "I think there has been a purchase made that wasn't by me.", "I made a transaction this morning and would like to revert it.", "I put my check in the bank, but I haven't gotten my cash yet?", "I deposited cash into my account and I'm having trouble seeing it on my account.", "Who can I speak with regarding a lost card?", "Something's wrong my card won't work.", "Is the system down? I've been trying to do a transfer and have failed?", "The transfer I tried to make failed.", "What could possibly be the cause of my failed transfer?", "I don't think my card payment exchange rate is correct.", "My transfer says pending. What does that mean?", "Why hasn't my top-up finished pending yet?", "When will the transaction go through?", "Card payment has be declined.", "My beneficiary has been denied, is this normal?", "My transfer failed to process correctly. Is there a reason this would happen?", "There's an error with the rate that is charged.", "My foreign currency exchange has been applied incorrectly.", "I got an unexpected charge on my transfers. How can I correct this?", "Can you tell me why I was declined from getting cash?", "I entered the correct pin but I still couldnt get funds.", "Why isn't the transfer I made to a friend showing?", "Why did I only receive a partial amount of what I tried to withdraw?", "My cash deposit hasn't posted to my account.", "I just completed a bank transfer and the balance didn't update", "Why was my request for cash declined?", "Why would my payment for my card show as pending?", "I can't figure out how to transfer money into my account.", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "Tell me why my card payment would be reverted.", "For how long will my transfer be pending?", "Please help me with my card. It won't activate.", "My wallet isn't showing my top-up, did I do something wrong?", "Why is my card payment cancelled?", "I am still waiting for a cash withdrawal to show", "I need to reverse a transaction", "The exchange rate is incorrect on an item I recently purchased in a foreign country.", "I made a cash deposit to my account but it is not there", "This debit is not my transcation. How do I get my money out back?", "I am being charged the wrong amount on my card.", "I messed up and made a transaction using the wrong account.", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "I think I was charged twice, please help!", "I didn't make this payment!", "My top up says it is still pending", "My money didnt go through after I transferred.", "Why don't I have my transfer?", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "Why has my transfer failed?", "In the App I see a payment that is not mine.", "Do you have a tracking number for the card I was sent?", "I don't recall making that payment?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "The app reverted the payment I made.", "Why was I not able to complete a transfer?", "Is it possible for a friend to personally send me a payment?", "How long will it take for my money to be deposited?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "I haven't received my pin", "My funds are not transferring to my bank. Why is this not working?", "I tried to top up, but it didn't finish.", "Help me cancel my transaction", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "How do I go about cancelling a transaction?", "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.", "My cash transaction isn't showing on my account", "There is a Direct Debit that I don't recognize.", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "I am having problems transferring to a beneficiary.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "I bought something in another currency, but the exchange rate was incorrect.", "My transfer didn't work how come?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "I received the wrong amount of cash from the ATM. Can you help?", "My exchange rate isn't correct.", "When will my card payment be done pending?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "The rate for a currency exchange was wrong when I bought something.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I'm still waiting for my transaction.", "There is a strange payment on my card and I don't know what to do.", "Card payment still pending.", "What does it mean if it says my card payment has been cancelled?", "I did a cash deposit to my account but it doesn't show up", "My top-up does not seem to have worked, what went wrong?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "I believe my top up is still pending", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "The exchange rate was not correct for the item I bought.", "Its been several days and my cash withdrawal is still pending. Why?", "There's a payment in the app I don't recognize.", "my exchange rate looks wrong for my last payment", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "I have been overcharged.", "I dont know what happened, but my payment was cancelled", "I made a purchase but the exchange rate is wrong?", "What happens if a merchant doesn't accept you payment?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "Why would my card payment be reverted?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "I don't know what pending transaction means.", "Will the transfer show up in my account soon?", "I have a strange payment in my statement", "I would like to revert a transaction I did this morning", "Help! The app says I took out cash but I didn't!", "Why was I unable to finish this transfer?" ]

[ "Why hasn't my refund been appiled to my account?", "The refund isn't appearing in my account", "Why hasn't my refund appeared on my statement?", "No refund showing in my statement.", "I'm supposed to have a refund but it isn't there", "I'm looking at my statement, and my refund is not on there.", "Give me a refund now!! I am still waiting.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I don't see a refund in my account.", "I'm expecting a refund but it's no where to be seen", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I can not find my refund.", "Please send my refund now.", "I can't find my refund. Please help.", "I am waiting on the refund", "My refund is not showing up in my account. Where is it?" ]

[ "I need to find out why my pending payment hasn't gone through.", "I've changed my mind on an item. How do I get a refund?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Why is my money not in my account. I have already sent it out.", "The app is showing a payment I never made.", "I sent money about 5 days ago and the recipient has not received the money yet.", "Cash I did not get showed up in my account", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "If my top-up didn't transfer, what went wrong?", "I got my American Express in Apple Bay but top up is not working", "My google top-up pay is not going through", "I didn't get the right amount at the ATM.", "My card payment is being declined and I've tried several times.", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "Why does it show that my transfer is still pending?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "The cash I tried to draw from the ATM was not approved.", "How long will my payment be pending?", "I ordered my card but it hasn't been delivered yet", "Why is the payment showing as pending from things I bought this morning?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "Is there a way you can have money from a purchase I made refunded to my account.", "Do you know why my card payment did not work?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I didn't get my card back from the ATM.", "What happens when a beneficiary can't receive my transfer?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "how do i dispute a payment I didnt make", "What is the cause of the delay in applying my card payment to my account?", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "What do I do if I do not recognise a cash withdrawal?", "My card payment says pending and it hasn't changed", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "I completed a transfer that isn't showing up on my account.", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "What do I do if it says my card payment has been cancelled?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "My friend deposited $100 into my account, but it is not showing up!", "Would I be able to get a refund for something I bought?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "I tried to make a payment with my card and it was declined. Why is it pending?", "The app shows a withdrawal that I did not make or authorize.", "I had made a transfer but its still pending.", "What does it mean if it says that my payment is pending?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "The ATM won't give me my card back. I need it back now!", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "I'm using the app and I noticed a payment that I didn't make.", "Why is a transaction still pending?", "Is my account accessible even though my verification of my identity has not passed yet?", "The card payment I attempted to make failed.", "What is the refund process?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Can you check if my money has reached my account since it is not showing up yet?", "I received my new card, but I don't see it in the app anywhere. What do I do?", "I am getting continuous failure for all my transfers. I have cross checked each recipient detail again and again and everything is correct.", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "An ATM machine didn't return my card.", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "There is a payment in the app that I did not approve", "i havent got my card", "I tried to get cash in the ATM but it was not approved", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "Why is my card payment pending?", "Why won't the ATM let me withdraw money?", "There's a card payment I didn't make", "I bought some things this morning but the payment shows that it is pending", "The ATM didn't give me the the withdraw amount requested.", "Please help me with my card. It won't activate.", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "new customer and filling gas for the first time today, not working,", "My friend still hasn't gotten a transaction I made.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "What may be the reason that my transfer did not go through?", "I transferred money and it didn't get there.", "My cheque deposit didn't seem to work.", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "Why was I not able to complete a transfer?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Why is my money gone right when I attempted to top up", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "My app says that I received cash from an ATM and I didn't.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "The payment I made with my card is not showing up.", "When will I get a virtual card? I haven't gotten one yet", "Why am I not able to withdraw cash from this ATM?", "For some reason I am unable to preform a transfer to a beneficiary.", "I have a reverted top up I made and wanted to know why it didn't go through.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "why didnt my account allow a transfer", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I didn't get the money I transferred", "What is stopping my money from transferring?", "I am still waiting for verification. Can I use my account before I am verified?", "How do I begin the process of a refund?", "I didn't get the correct amount of money from the ATM machine", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "My cash withdrawal says pending, why?", "My transfer did not go through.", "Why is my payment in pending status?", "Transfer unable to be completed, states 'declined'", "My transfer didn't complete. Why can't I access funds?", "I transferred some money and it didint arrive", "Why would a cash withdrawal still be pending?", "Why are you keeping my money from me by declining my card? What is going on?", "Why can't I withdraw cash?", "My card payment doesn't work.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared." ]

[ "I am waiting on this refund, hurry up.", "My refund doesn't seem to be showing on my statement.", "I can not find my refund.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Please help me. I am still waiting on a refund.", "I am awaiting my refund", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "How long does it take for a refund to appear?", "I am waiting on the refund", "Why isn't a recent refund on my statement?", "I was supposed to get a refund but it is not showing up on my card", "My refund has not yet been credited on my statement", "Why hasn't my refund been appiled to my account?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "I can't see all the refunds in my statement" ]

[ "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Can you tell my why my funds transfer did not work properly?", "I do not recongize a payment in my account.", "I would like help to revert a transaction I did this morning", "is the a reason why my transfer has failed?", "Explain why my card payment wouldn't go through.", "My credit card cancelled a payment for a purchase.", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "I had a payment reverted and would like to figure out why.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "Why is this payment pending?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I am using the app, and I see cash withdrawals that I did not authorize.", "It looks like my card payment was sent back.", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I did a payment but the app cancelled it.", "why do i have a failed transfer", "Help me cancel my transaction", "I think my card payment has been reverted", "Why hasn't my payment shown up yet?", "I have a strange transaction for £1 on my statement, what is that?", "Why would my card payment get reverted?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Is there any reason my cash withdrawal still shows as pending?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "is there something blocking me from making transfers", "I got a strange cash withdrawal in my statement", "A payment I made is for a wrong amount can you help me correct the mistake.", "I tried to transfer money but it didn't go through", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "My transaction from earlier needs to be reversed.", "Is there a way I can get my ATM card back from the machine?", "I would like to report an issue with my product and want to get it refunded", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "I made this payment days ago so why hasn't it gone through yet?", "There's a payment that isn't mine on my app", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "There is a direct debit fee in the App that I didn't do.", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I tried to do a transfer but it didn't go through.", "I made a transaction to the wrong account!", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "What is the cause of the delay in applying my card payment to my account?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "I see a transfer fee, but to my understand, that should have been free, what happened?", "I do not know where the transaction is.", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "I refilled my account balance but got an error message.", "I didn't get the right amount at the ATM.", "I have a direct debit I didn't make", "My foreign currency exchange has been applied incorrectly.", "I put cash in my account, but I don't see it.", "I would like to know why a withdraw I made for some cash shows up as pending.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "I have a transfer that is pending.", "Is my pending cash withdrawal processed?", "There is a direct debit set up that was not authorized by me.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "What does it mean if my cash withdrawal is pending?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "A transfer to my account was denied.", "i tried to do a transfer to an account but it didn't work", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "The correct amount of cash was not received.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "What caused my top-up to be returned?", "What should I do? I topped off but the app reversed it.", "Why would my card payment not work?", "why can't my beneficiary make transactions?", "There is more than one charge on my account for a transaction.", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "My transfer didn't complete. Why can't I access funds?", "I did not receive the right amount of cash.", "What do I do if I do not recognise a cash withdrawal?", "There has been an unusual withdrawal from my account, can you help?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I got a message saying I made a withdrawal from the bank machine, but I did not.", "The ATM didn't give me the the withdraw amount requested.", "I had a cheque deposited, but I don't see my money yet?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Can you tell me why my card payment did not work?", "Why has my card payment been cancelled?", "There is a direct debit that I didn't set up, what should I do?", "I could not transfer funds to a beneficiary; is there a problem with your software?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "The app shows Direct Debit payments that I didn't make", "I did a money transaction and dont have a receipt", "I did a transaction to a wrong account!", "Why did my cash deposit not show up?", "I believe my card payment were reverted", "For some reason, I'm unable to transfer funds.", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "What could possibly be the cause of my failed transfer?", "Will the duplicated payment be refunded?", "The amount of cash I received was incorrect", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "I did a topup successfully but its not showing in balance. I think there is some problem in system.", "Why isn't the recipient seeing the transaction? I just sent the money.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "something is wrong with my exchange rate charge", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "I made a payment that's pending. Will it go through?", "I can't see a transfer to my account I made." ]

[ "They said I would get a refund but I don't see it on my statement.", "I am waiting on the refund", "My refund isn't going fast enough.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "I am missing a refund amount on my account.", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "When will I be able to see the refund", "i was supposed to get a refund but my balance hasn't changed, why not?", "I am waiting on this refund, hurry up.", "I can't find my refund. Please help.", "when will I get my refund?", "I returned something to a store but can't see my refund.", "How can I check if I have received a refund if it is not yet on my statement?", "I still don't have a refund." ]

[ "I see a reverted payment on my account. Why has this happened?", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "My app says I made a withdrawal, but I didn't.", "I accidentally made a payment to a wrong account. What should I do?", "There is a record of payment I never submitted on the app.", "Could you please tell me why my card payment didn't work?", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "I have a pending transaction", "the money i transferred didnt arrive", "The card I have doesn't work.", "Do you have a return policy?", "I transferred money and it hasn't come yet", "There should be a cash withdrawal that I haven't seen yet.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "I do not see the money I transferred into this account", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "Is there a way to undo a transaction?", "I didn't make these transactions. Is someone else using my card?", "Where is my missing cheque I deposited?", "I tried to make a payment with my card and it was declined. Why is it pending?", "Why hasn't my friend received the transaction?", "Why has my withdrawal not posted?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I placed a cheque but the funds aren't there", "There is a direct debit charge that I don't recognize, what can I do?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "Why isn't the recipient seeing the transaction? I just sent the money.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "my payment was rejected, do you know why?", "My payment for my card is not working", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "The app doesn't show the card I received.", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "My payment has been returned.", "After my checque or cash deposit, my balance didn't update.", "There is a cash withdrawal on my statement that I did not make", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "There's a payment in my history I don't recognize", "I have a cash withdrawal that says it's pending, why?", "I am confused why there is cash I did not accept in my account", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "A shop I go to didn't let me pay.", "How do I see my updated balance after I make a cheque or cash deposit?", "Why aren't my payment funds available to me?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "What's going on? My card wont accept any transactions.", "I tried to deposit a cheque into my account and it is not letting me.", "I was charged twice for a few things this week when I only bought one. What do I do?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "It didn't give me my cash", "Why have I not gotten my new card?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "I don't recognize a purchase that was made with my card.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "A transaction on my card shows as pending.", "Hey, I have my card, how do I get it to show in the app?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "Why are my purchases from this morning still pending?", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "I haven't received my transfer funds yet, where are they?", "How can I check for an unsupported merchant for my transfer request?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "I have an incorrect charge and would like a refund.", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "My payment's stuck on pending.", "My card has an issue, the payment has been deferred.", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "There is a direct debit I do not recognise in my statement", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I already paid to top-up but the funds aren't available yet, where are they?", "My card payment failed.", "I think a payment I made with a card was cancelled.", "My transfer hasn't arrived", "I transferred money yesterday, but it still isn't available?", "I was wondering why my payment hasn't gone through yet, its been a while.", "I placed my order a week ago. Is it ok that my card isn't here yet?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "The app is showing a direct debit payment that I never made", "I don't think my transfer wen through. Why?", "Recipient has not received the money", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "I see a cash withdrawal that I did not perform.", "My cash deposit isn't in my account. What happened?", "My balance was not updated with my checque or cash deposit.", "There is a payment I don't recognize", "What can I do if my card still hasn't arrived after 2 weeks?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "The card payment I attempted to make failed.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "My disposable card seems not to be working am I doing something wrong?", "What do I do if I notice a strange withdrawl in my statement?", "How is this transfer supposed to work? It's not working for me.", "I'm not seeing my cash deposit showing up in my account.", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "Okay, I found my card, can I put it back in the app?", "My payment did not go through because the app reverted it", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "Please explain why my top-up hasn't been processed yet?", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "has my card payment been reverted?", "I just completed a bank transfer and the balance didn't update", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "Why hasn't my top-up gone through?", "Please explain the charge of 1L in error. I have purchased nothing in this amount." ]

[ "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "The refund isn't appearing in my account", "I cannot find my refund on my statement.", "How long does it take for a refund?", "I am not seeing a refund in my statement.", "When can I expect my refund?", "i need a refund from you because the merchant is refusing, can you do that?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "My statement does not reflect that a refund has been issued", "Why can't I see a recent refund in my statement?", "My refund has not shown up in my account. Where is it?", "I cannot view the refunded amount in my account.", "When will my returned transaction show up on my account?", "Hurry and refund me, I am waiting", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?" ]

[ "I didn't receive all the cash I asked for", "What is the status of my top up?", "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?", "Why would a cash withdrawal still be pending?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "My mother deposited a cheque into my account last week, why is it still not showing up?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "There's a Direct Debit payment in my account that I didn't make", "Why didn't my friend's transaction arrive yet?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "I'm pretty sure my top up is still pending.", "I didn't get all the cash I asked for", "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "Where will I find my card?", "My payment did not go through because the app reverted it", "I just checked my account on the App and there is a payment on there that I did not make.", "When shipped to the US how long is delivery time?", "Why was my card payment reverted?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?", "My card payment did not complete.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "How long does it take for a cash withdrawal to show?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "How long does it take for pending to go through", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I deposited a cheque and its been days and I still haven't received the cash!!", "I'm checking the app and I see a payment that's not mine.", "There is a payment that is not mine.", "I bought something in another country but the exchange rate is wrong", "I need to withdraw money. Where can I do that?", "How long until my friend receives my transaction?", "If my card payment isn't working what do I do?", "The terminal I paid at wouldn't take my card. Is something wrong?", "Why hasn't the transfer shown up in my account yet?", "how soon will my card arrive?", "I see a direct debit that I didn't authorize", "need to know places i can withdraw money", "where can I change my address?", "What locations are you in?", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "There's a cash withdrawal I am certain I did not make", "I sent a payment but it isn't showing up in the app", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "I need to know where I can withdraw money.", "How long for money transfer to show?", "Card delivery services? Where?", "My card payment wasn't accepted.", "Why is my purchase showing as pending?", "Why have I not received my PIN", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "I've deposited a check in my account but the cash isn't showing as available.", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "I am still waiting for a the cash I deposited this morning", "Is there a cost to receive money?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "Why would a cash withdrawal be pending?", "How long does shipping take to get to a US destination?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "I would like to verify the source of my money", "Some cash is showing up in my app that I did not get.", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "What is the length of time for one of these items to come to the U.S?", "My new card has not been delivered to my home yet. What is going on?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Why hasn't arrived yet a transaction I did to my friend?", "How long after a failed topup will funds refurn to account", "How long am I to wait before the transfer gets to my account?", "How many days until my US transfer arrives?", "Why did I not get the amount of money I requested?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Should I just wait until the post office sends a change of address form?", "I would like to see the source of my money.", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "I an not sure but it looks as if a card payment I made was cancelled.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Can you tell my why my card payment has been reverted.", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Where can I see the source of my money?", "I see a cash withdrawal that I did not perform.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Why hasn't the transaction I did to my friend arrived yet?", "how long til my cash out goes through?", "I did not receive the right amount of cash I requested", "Did a card payment that I made get cancelled?", "A shop I go to didn't let me pay.", "Why are my payments not working and show pending?", "what does pending mean?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "There is a payment I don't recognise!", "Where can my card be delivered?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "Is there a way to see where my money originally came from?", "Is there a way to view the history on where my funds came from?", "How long do transfers take, mine just says pending?", "Where is my pin? I don't have it yet", "Why do I still have a pending cash withdrawal?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "I'm still waiting on my identity verification.", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "I tired to deposit some cash into my account but it's not there", "Why did I get blocked?", "I need my PIN, where is it?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "How long does it take to recieve my new card?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working." ]

[ "What is taking so long with my refund?", "I am not seeing a refund in my statement.", "My refund isn't going fast enough.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "No refund showing in my statement.", "I'm due a refund and it is not on my statement.", "Why isn't my refund showing up?", "I requested a refund, and never received it. What can I do?", "I received a refund, however I cannot see it in my account", "How come my refund hasn't appeared on my statement?", "who should i contact if my refund doesn't go through?", "I have a missing refund", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Why is my refund not showing up on the statement?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I'm supposed to be getting a refund but it hasn't shown up, now what?" ]

[ "why hasn't my cash arrived yet from my cheque?!", "Why was a payment I made reverted?", "How do I dispute a debit that I didn't make?", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "My payment card was declined - could you tell me why?", "Help me. There is a Direct Debit that I didn't make.", "I dont know what happened, but my payment was cancelled", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "I need to refund my item, can you please help?", "did not receive correct cash upon withdrawal", "Why is my disposable card not working?", "My friend deposited $100 into my account, but it is not showing up!", "Why didn't I receive the right amount of cash?", "I have a payment I didn't do", "Why didn't I receive the correct exchange rate for an item that I purchased?", "There is a direct debit transaction that I did not authorize", "I had a decline on my card. Why?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "I lost track of my card", "Everything seems fine with my account, so why did it decline my payment?", "In my statement there is a payment that is I do not recognize", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "It looks like my card payment was sent back.", "How do I dispute a direct debit that I didn't do?", "It appears my top-up has not gone through.", "I made a payment but it's still pending", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "What reasons would cause my card payment to be cancelled?", "I bought some stuff this morning but the payment shows as pending", "My transfer didn't arrive to the recipient", "My card hasn't been working for even small transactions today.", "There are funds in my app that I did not receive.", "Why has my top-up been returned to my account?", "My app says that I received cash from an ATM and I didn't.", "I have a payment in my statement that is off", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I transferred my funds, why did it not go through?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Something is wrong with my payment account since it has been declined", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "oh my god I lost my card! what should I do?", "I found my card! Can I link it back into the app?", "Where is my new card if I haven't received it yet?", "How do I return something for a full refund?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Why is my card payment still listed as pending?", "The app says I made a cash withdrawal that I didn't make", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "help, I see money missing I didn't take out.", "Help! In the app there is a payment that I don't remember.", "how come when i asked for 100 it only gave me 20.00 in the app", "Why is my balance not updated?", "My card did not go through in a shop", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "There's a payment in the app that I didn't authorize.", "Why was my card declined?", "I had a cheque deposited, but I don't see my money yet?", "Why can't I see a transfer to my account?", "My transfer isn't in", "Why was my ATM transaction cancelled?", "Why hasn't my money transfer shown up yet?", "I made a payment that's pending. Will it go through?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "My app shows some cash I didn't get.", "Balance hasn't been updated following a cheque or cash deposit", "In the app, I see a withdrawal I didn't make.", "Why is my physical card not working?", "How do I make my card show up in the app?", "I can't see my Google Pay top up. Is it not working correctly?", "My money didnt go through after I transferred.", "i have been trying to add money with apple pay but it wont work, why?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "I am seeing pending from the card payment I made.", "I don't want the item, I bought it on accident, can I get a refund?", "Why was my virtual card declined when attempting to setup automatic billing?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Why is my transfer not showing", "What do I do now that I can't use this card?", "I dont see my reciept", "Why did I not get the amount of money I requested?", "My transfer to a beneficiary did not go through. Why?", "My card got blocked, how do I reset?", "There has been a payment in the App that has not be done by me.", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "I see a direct debit payment on my statement that wasn't me", "My money transfer has not arrived.", "My transfer to beneficiary didn't go through", "Why did the cash deposit not show up in my account?", "How can I resolve a problem where my card won't go through at all?", "The amount of cash I received did not match the amount I requested", "I see a reverted payment on my account. Why has this happened?", "I did a cash deposit to my account, but I am not seeing it on my statement.", "I made a cash deposit to my account but it is not there", "Why is a transaction showing as pending when I recieved cash from an ATM?", "There's a cash withdrawal that didn't make that is showing up.", "What do I do if my Google pay top up isn't working?", "I made a cash deposit going to my account but it is not there", "What do I do if my payment was reverted?", "I think I was wrongly charged in a recent transaction when I used my card.", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "I didn't get the money I transferred", "how do i dispute a payment I didnt make", "There is a missing transfer on my account", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "When will my card payment be done pending?", "What to do if my physical card is not working?", "Is my card broken?", "I ordered a virtual card but it hasn't come through yet", "Is there a problem that makes my payments show pending?", "It has been a couple of hours but I do not see my balance updated, can you help?", "Why is top up not working if I use my American express with my apple pay?", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere." ]

[ "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I have received my statement but I do not see my refund, why is that?", "Please help me. I am still waiting on a refund.", "I requested a refund but can't see it.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "Can I check my recent refund in my statement?", "Can you tell me why my refund is not showing in my statement?", "My statement has not shown my refund.", "When will my refund come through", "My refund is not showing up in my account. Where is it?", "Why can't I see a recent refund in my statement?", "I'm supposed to have a refund but it isn't there", "I was supposed to get a refund but it is not showing up on my card", "Why hasn't my refund been appiled to my account?", "I am waiting on the refund", "Why did I not get my refund yet?" ]

[ "Why is my withdrawal from the ATM still showing as pending?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I did not receive the right amount of cash I requested", "A transaction to a friend still hasn't shown up.", "I made a money transaction but the recipient can't see it", "how do i dispute a payment I didnt make", "Why did my payment not go through why did it cancel?", "I did a transfer earlier but see that it failed to go through.", "I'm not seeing my cash deposit showing up in my account.", "This debit is not my transcation. How do I get my money out back?", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I've been waiting for 3 days, why is my withdrawal still pending?", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I withdrew some cash, when is it going to show?", "Can I still use my account, even though the identity verification has not passed yet?", "There is a payment I don't recognize", "I've changed my mind on an item. How do I get a refund?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "How long before I can see that my cash withdrawal has taken place?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I did a transfer but it is still pending.", "There is a withdrawal on my account that I don't remember initiating.", "How long is it going to take for my funds to show in my account?", "Why is the pending status on my cash withdrawal taking so long?", "My account transfer was not cleared.", "I tried to do a transfer but it didn't go through.", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I have a pending payment on my card. Why?", "Why is my purchase showing as pending?", "When will my cheque process?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "How long does it take for a money transfer to show up?", "I believe my top up is still pending", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "A transaction on my card shows as pending.", "How long is the wait for a money transfer to show up?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I took out money from the ATM and it's still showing as pending?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "the money i transferred didnt arrive", "I have a pending transfer", "Why isn't my id verifying?", "What's the reason my new card hasn't come?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I'm still waiting for my transaction.", "is there something blocking me from making transfers", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "How long will I have to wait for my money to be in my account?", "There is a payment in the app that I did not approve", "Can you tell me why my transfer is pending still?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "How long for money transfer to show?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "Why is my card payment showing as pending?", "Card payment is showing as pending", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "My card has not been delivered yet and its been a week since I ordered it, please help", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "My card still hasn't arrived after two weeks, now what?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I would appreciate it if I could get an item refunded", "I deposited money in the form of a cheque, but my balance has not increased.", "I can't get any money from my account.", "My card payment has failed.", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "how long does it take to transfer money, my retailer is waiting", "i received my American Express in Apple pay, why is top up not working?", "I did not receive the right amount of cash.", "do you offer refunds? i would like to return purchase.", "I think I deserve a refunded on a certain item.", "I haven't seen the cash yet from the cheque I deposited.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "Why did my cash deposit not show up?", "I made a cash deposit to my account but it is not there", "Why didn`t my topup go through?", "I am not seeing recent cash withdrawal on my account.", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Why is my deposit still pending?", "Why is there a direct debit fee in the App when I didn't do it?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "The app is showing a direct debit transaction that I did not perform", "My card has not come in the mail yet.", "The card payment I made didn't work.", "A Bank ATM did not give my card back. What do I do now?", "Why wasn't my card payment accepted?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "Why hasn't my transaction arrived to my friend yet?", "I have received my American express in apple play, looks like top up has an issue, please help?", "My credit card for was not approved for a top-up transaction. What happened?", "Status of the card I ordered.", "I've made a transfer, how long until the money reaches my account?", "My transfer is pending.", "Someone transferred money to me and it doesn't show", "Why is my cash withdrawal still pending?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Why hasn't my son received the transfer I sent to him earlier?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "My top-up funds aren't available yet.", "I'm waiting on a top-up, its still pending", "The app is showing a payment I never made.", "If my card payment isn't working what do I do?", "I did not do this payment", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "I wanted to know about a pending dollar that is on my statement.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?" ]

[ "Where is my refund? I have been checking my account all day.", "I am not seeing a refund in my statement.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "How do I find the refund on my statement?", "There is a refund missing.", "I cannot find my refund on my statement.", "I requested a refund, and never received it. What can I do?", "Can you tell me why a refund I'm owed is not showing on my statement?", "I need my refund as soon as possible. What else do I have to do?", "Why doesn't a return show up im my account from a purchase I made?", "Why is my refund missing from my statement?", "Why isn't my refund showing up in my statement?", "The refund I asked for isn't showing up", "When can I expect my refund?", "A refund is taking too long.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" ]

[ "I was unable to make a transfer to another account.", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I didn't withdraw the amount of cash that is showing up in the app.", "My google top-up pay is not going through", "What stopped my transfer, from being accepted?", "Why was I blocked from withdrawing from the ATM?", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "I made a check deposit but the cash hasn't arrived in my account yet.", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Why am I unable to transfer money when I was able to before?", "There is a pending transaction on my account, what does this mean?", "Why is the payment showing as pending from things I bought this morning?", "Why did I not get the amount of money I requested?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "How can I check for an unsupported merchant for my transfer request?", "Why isn't my pending transfer finished?", "I sent some money and the receiver can't access it.", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "Why was a payment I made reverted?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "I transferred my funds, why did it not go through?", "My app says I made a withdrawal, but I didn't.", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I see my top-up was canceled, but why?", "I am not able to make a purchase because there is an issue with my card", "What do I do if I got the wrong amount at the ATM?", "I did a bank transfer to top up, but the money is not available.", "Why does my account not accept cash deposits?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "The ATM didn't give me what I asked for but my balance says it did", "Can you unblock my account? I entered the PIN wrong.", "Under what condition will my payment revert?", "my card was not in the mail again can you advise?", "I recently transferred money to my account when will it show up?", "My cash deposit hasn't posted to my account.", "Why wouldn't my withdrawal go through?", "Google Pay isn't working. What is wrong?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "When I deposit cheques and cash, my balance does not update.", "I was mugged yesterday and they took everything. I can't access my app. What are my next steps?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "My bank transfer is still not showing up in my account.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Why am I unable to withdraw my money through this card?", "Could you please tell me why my card payment didn't work?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "How do I get my cash withdrawal to show?", "My recipient hasn't received the money", "there is money in my account that i didnt put there", "It looks like someone else withdrew cash from my account, can you help?", "The app is showing a cash withdrawal that I didn't make.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "The app won't let me transfer money to a beneficiary", "My cash withdrawal is showing as pending, why?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "A transfer to my account was denied.", "The app is showing a payment I never made.", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "Can you please tell me why I cant get money from the ATM?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "How do I check to see why my card payment was declined?", "Why has my money been returned back to my card.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "Help, I need to top up my account. Where do I send a check?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "How come the ATM won't give me my money?", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "There is a payment in the app I did not make", "My card is stuck in an ATM machine, how do I get it back quickly?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I recently deposited a cheque and cannot find the cash from it.", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "I see a payment on my statement for a place I didn't make a purchase at.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "Why can't I withdraw money?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "My cash withdrawal shows pending, why?", "Why are you keeping my money from me by declining my card? What is going on?", "Do you know why my card payment did not work?", "Why isn't my google pay top up working?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Help! The atm won't give me my card back.", "Why has my card payment been reverted?", "I would like to return my purchases", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "There is a cash withdrawal on my statement that I did not make", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I received my card, how do I get it to show in the app?", "I sent a check into the system but still haven't received the cash yet", "I requested a virtual card but it is not showing up. Why?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "I deposited a check, but haven't received the funds for it.", "Why don't I have my transfer?", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "How can I tell if my card payment is reverted?", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "How long does it take for a bank transfer to show on my balance?", "What is going on with it saying my card payment was declined?", "I tried to top up and suddenly my money disappeared", "If my account is low in funds, can I set an auto top-up?", "Where can I check out the source of available funds in my account?" ]

[ "I am waiting on this refund, hurry up.", "Hurry and refund me, I am waiting", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I cannot view the refunded amount in my account.", "How do I find the refund on my statement?", "Why doesn't a return show up im my account from a purchase I made?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I am missing my refund.", "Can you tell me why my refund is not showing in my statement?", "How can I investigate a missing refund?", "Why isn't my refund showing in my statement?", "I requested a refund and it is missing.", "My statement doesn't show that a refund has processed", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "I am not seeing a refund in my statement.", "Where can I see the refund in my account" ]

[ "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Please explain why my top-up didn't go through.", "Why would the app show a withdrawal that I did not make?", "My top up was denied", "My balance is not right. It has not been updated for the cash or cheque deposit.", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "I still haven't received my card in the mail", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "i have yet to get my pin", "The card I have doesn't work.", "Explain why my card payment wouldn't go through.", "How long until my card is delivered?", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "Why has my card payment been reverted?", "My disposable virtual card was rejected by the merchant, please help?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I made a transfer but my balance hasn't been updated", "I tried to get cash out of the ATM but it is taking too long", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "Why is a transfer I did recently still processing?", "I attempted to top up but the app denied it.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Should my cash withdrawal still be pending?", "The app reverted my recent payment", "The app shows a withdrawal that I did not make or authorize.", "I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.", "I am seeing pending from the card payment I made.", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "My cash deposit hasn't posted to my account.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "My top up did not complete.", "Is it on purpose that my payment has been returned to my account?", "Why has my transfer failed?", "why hasn't my virtual card arrived?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "My transfer into my account isn't showing up.", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "There's a cash withdraw on my statement that I didn't make.", "Why didn't I get the amount I requested at the ATM?", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "Why is the transfer showing pending?", "So much time has gone by, the pending status shouldn't still be there shouldn't it?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "Under what condition will my payment revert?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "My transfer is stuck pending? How do we fix it to it goes through?", "My beneficiary has been denied, is this normal?", "I have received my American express in apple play, looks like top up has an issue, please help?", "I see a reverted payment on my account. Why has this happened?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Why has my top-up been returned to my account?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Can you tell me why I can't make any transactions?", "Why has my deposit in the ATM not cleared yet?", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "I made a card payment but it didn't work. Why not?", "Is my card frozen?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "What does it mean if my payment has been reverted?", "My identity is unable to be verified.", "I topped up but it didn't complete", "Why didn't my transfer to a beneficiary go through?", "My transfer didn't work", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "Please help me, there is a transaction in the incorrect account.", "My virtual card is just not going through.", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "I am confused why there is cash I did not accept in my account", "i tried to withdraw money but was told i didn't have funds", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I tried to make a transfer and it didn't work.", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "Why am I being declined?", "My transfer still says pending", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I tried to make a transfer but it failed", "There is a direct debit payment that I did not make.", "Why didn't my card payment work?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "There is a direct debit patentp that I haven't authorized.", "I think something went wrong, I didn't get the right amount.", "I just did a money transaction but its not showing they received it", "I had a transfer blocked", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "A transaction on my card shows as pending.", "Help! I need to cancel a transaction.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I don't think the transaction has gone through, so can I cancel a transfer?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Why would my payment have been returned to my account?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "My app shows some cash I didn't get.", "Balance hasn't been updated following a cheque or cash deposit", "My card payment might have been reverted.", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "I tried transferring to an account but it won't let me.", "My card payment has been cancelled", "I am trying to transfer money and something is going wrong.", "Transferred to account is not successful, help please?" ]

[ "I am still waiting for a refund", "How long does it take for a refund?", "My refund for a purchase hasn't cone through yet.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Why doesn't a return show up im my account from a purchase I made?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "When will I be able to see my refund?", "who should i contact if my refund doesn't go through?", "Why is my refund not visible on my statement?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I don't see a refund in my account.", "I am missing a refund.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "Why am I still waiting for my refund" ]

[ "Salary in GBP has been received. Does it need to be configured into another place?", "want to know where funds come from", "The rate of exchange for my card payment is incorrect", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "I think I was charged by mistake on my debit statement.", "I completed a money transaction but the recipient hasn't received it", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Why did I get a fee?", "I requested money from the ATM and it didn't give me as much as I requested.", "How do I know where my funds come from?", "Is there a reason behind why my transfer did not work?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "Why did my cash get charged a fee that should not be there.", "I made a mistake of transferring, can I cancel my previous transfer?", "There's a Direct Debit payment in my account that I didn't make", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "My statement shows different transaction times.", "Why isn't my payment showing?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "The purchase I made is still pending.", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "I am waiting for a payment to go through.", "How long does it take to get my money", "My card was rejected at the store for some reason, can you look into this for me?", "What happened to the money that I deposited?", "What does it mean if my cash withdrawal does not show up properly?", "My address has changed.", "My account was charged a debit payment I don't recognize.", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "My cash withdrawal was partly declined", "My recent transfer didn't go through - why not?", "How can I find the source for my available funds and money?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "I had an unexpected fee", "I want to find out what happened to my new card?", "Is the 1 pound charge I can see an error or an incorrect entry?", "I have a cash withdrawal that I don't recognize.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I recently transferred money to my account when will it show up?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "What should I do? I topped off but the app reversed it.", "How can I receive verification for the source of my funds?", "Can I update my details?", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Someone else might be using my card without my permission.", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I don't recognize a debit payment that was made and would like to find out about the payment.", "I would like to know where the funds are at.", "My exchange rate was wrong for an Item I bought!", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I want this fee reversed from my account.", "Is it possible for me to get money out in a different currency?", "I went to top up and it is no longer there. Was it sent back?", "They is a payment I don't recognize on my statement.", "Where is my deposit?", "I made a payment but the app cancelled it.", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "What are my payment options?", "Why was money taken for a transfer?", "How do i cancel my transaction?", "Where has my available money come from?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "There is a direct debit transaction that I did not authorize", "I see a cash withdrawal in the app that I did not do.", "I think there's a purchase at a store that I didn't go to.", "I have not received the completed transaction.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "I believe my card has been compromised as there are funds showing that I did not receive.", "I have a transaction that shows several times", "While getting cash, I was charged a fee.", "Someone else made a Direct Debit transaction on my account", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "My funding to my card didn't go through.", "I did not receive the correct amount for the exchange rate.", "Why did my top-up get reverted?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "I've notice I was charged for withdrawing cash, can you explain why?", "Please help revert my transaction from this morning.", "My card payment has been cancelled", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "There is a cash withdrawal in my account that isn't mine.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "I made a money transaction but the recipient can't see it", "I bought something overseas and the wrong exchange rate is on my statement.", "I need to know where I can withdraw money.", "I need to dispute a direct debit.", "Has my card been lost in delivery?", "My card payments have stopped.", "I am having issues using contactless payments, could my card be damaged?", "What do I do if I got the wrong amount at the ATM?", "There is a Direct Debit that I don't recognize.", "I don't recognize some transactions. Is someone else using it?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I made a payment but it's still pending", "The machine gave me the wrong amount of cash.", "I have have multiple charges for one transaction.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "My account has a weird withdrawal.", "Why has my card payment been cancelled?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "A transaction on my card shows as pending.", "I have a cash withdrawal that I do not recognise.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Help! I need to cancel a transaction.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How do I withdraw money?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "A card payment on my account is shown as pending.", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "I think someone else is using my card. There are transactions I didn't make.", "There's a direct debit I wish to dispute" ]

[ "Why isn't my refund showing up?", "I can't see my refund in my history.", "I was told I would be getting a refund but I have yet to see it", "My refund is not showing up in my account. Where is it?", "My refund has not arrived, and I am unsure why. Who do I contact?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "The refund on my account hasn't shown up", "I requested a refund, and never received it. What can I do?", "Hurry and refund me, I am waiting", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "They said I would get a refund but I don't see it on my statement.", "I requested a refund from a merchant days ago but I do not see it in my account.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "The refund has not appeared in my account", "I have a missing refund", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?" ]

[ "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "The app says I made a cash withdrawal that I didn't make", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "I did a cash deposit to my account, but I am not seeing it on my statement.", "Please help me to know the status of my card payment as its pending since a while.", "How can I check for an unsupported merchant for my transfer request?", "I was checking my statement and I think one of my card payments has reverted", "I did not make a cash withdrawal that is on my statement", "Can I dispute a payment even if I notice it several weeks after it was made?", "In my account I noticed my ATM withdrawal is still pending", "Why did I only receive a partial amount of what I tried to withdraw?", "I deposited money in the form of a cheque, but my balance has not increased.", "For how long will my transfer be pending?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I don't know why my payment didn't work.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "What is the reason that my top-up is still pending?", "My card has not arrived yet.", "I transferred some funds but I don't see it", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "why did my account decline a incoming transfer", "My payment didn't work and the money is in back in my account.", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "Why hasn't my friend received the transaction?", "How soon will my balance be updated to reflect my transfer?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "If my card payment isn't working what do I do?", "It's been a week since I ordered my card and it's not here. Please help?", "Why is my top-up still pending?", "how long will it take for my transfer to stop pending", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Why is my transfer pending when I already made it?", "Am I able to use my account if the identity verification is not complete?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "It is listed in my app that I made a payment which I did not actually make", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "Would I be able to refund an item?", "How long until my friend receives my transaction?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Why am I seeing a direct debit thats not mine?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "I don't see the transaction I made to a friend on my account.", "I was supposed to receive my new card by now, but it hasn't came in.", "How do I cancel my card? There are charges on my account that I didn't make.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Help me please, My Apple Pay American Express top up does not work.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "My card payment still pending", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "My cash deposit isn't in my account. What happened?", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "My balance was not updated with my checque or cash deposit.", "Can you please assist on my item that needs to be refunded?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "There is a withdrawal on my account that I don't remember initiating.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Why can't my beneficiary access my account?", "There's a cash withdrawal I didn't make", "I don't think I made this transaction on my statement", "What should I do about a direct debit that I did not set up?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I put cash in my account, but I don't see it.", "Can I have a refund for one of your products?", "Why didn't my transfer to a beneficiary happen?", "the product is not working, can I get a refund?", "Why aren't my payment funds available to me?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "my card was not in the mail again can you advise?", "I see a reverted payment on my account. Why has this happened?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "How do I see my updated balance after I make a cheque or cash deposit?", "I did not get the cash that is showing up in my app.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "My transfer was wrong, are you able to stop it before it goes through please?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "How long does it take for funds to come through the US to my account?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Why is my deposit still pending?", "Is it possible to get a refund for the item?", "There's a Direct Debit payment in my account that I didn't make", "why has a transaction to a friend been delayed?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "When will my account receive the money?", "I would like a refund for something I bought", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "Why is the payment from my card still pending?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "How long does a check take to show up in the account balance?", "What do I do if my Google pay top up isn't working?", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "My American express works with my apple pay, why is top up not working?", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "I can't see a transfer to my account I made.", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "Why haven't I been given a virtual card yet?", "My bank transfer is still not showing up in my account.", "I've already sent the money out and still have not received money in my account.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "Why won't my card show up on the app?" ]

[ "I received a refund, however I cannot see it in my account", "Where is my refund? it appears to be missing.", "My refund is missing from my statement.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Why is the refund not on my statement?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "Where is my recent refund in the my statement?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "I should have received a refund however it is not showing on my statement", "The refund on my account hasn't shown up", "Why doesn't a return show up im my account from a purchase I made?", "Hurry and refund me, I am waiting", "There is a refund missing." ]

[ "I'm not sure why my top up request was denied", "is the a reason why my transfer has failed?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "I deposited a cheque a week ago but have yet to receive the cash.", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "In my app, a direct debit payment I didn't do shows in my app", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "I tried to withdraw cash and got declined, why is that?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "My cheque is taking a while", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Why is it taking so long to update my balance transfer?", "How long after I receive my statement can I dispute payments on it?", "I was checking my statement and I think one of my card payments has reverted", "Why am I not able to verify my id?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "I would like to return my purchases", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "I was not able to receive the correct amount of cash.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "The bank machine didn't give my card back how do I get a new one fast?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "Why was I not able to get cash from the ATM?", "I didn't receive all the cash I asked for", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "My transfer appeared not to work.", "There is a withdrawal on my account that I don't remember initiating.", "If my card payment isn't working what do I do?", "My payments from my virtual card keep getting rejected.", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "Why did I only receive a partial amount of what I tried to withdraw?", "The ATM didn't give me what I asked for but my balance says it did", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Why has my card payment been reversed?", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "I can't withdraw money", "My virtual card is just not going through.", "Why is it failing to top-up?", "My card payment might have been reverted.", "Why has my card declined", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "Why hasn't my friend's transaction arrive yet?", "The card payment didn't work", "The balance does not appear to have updated.", "Tell me why my card payment has been declined.", "Can I exchange an item for a refund?", "I need to move money to another beneficiary. Why is it not working?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Why was my ATM withdrawal cancelled?", "I submitted a transaction to the incorrect account.", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My cash received does not match what has been requested", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "What's going on? My card wont accept any transactions.", "I messed up and made a transaction using the wrong account.", "The recipient doesn't see the money transaction I made", "Why have I not yet received my virtual card?", "What can I do if my card still hasn't arrived after 2 weeks?", "Why is my transfer pending when I already made it?", "I transferred some money but it is not here yet", "I did a bank transfer to top up, but the money is not available.", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "Why is my beneficiary not working?", "My account did not allow the transfer.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "Why is my card payment showing as pending?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "Why is my card not working?", "Why would the app deny my top-up?", "How do I return something for a full refund?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "I do not recongize a payment in my account.", "So, my transfer is showing as pending, when will it actually go through?", "Unable to use my American Express with Apple Pay to top up my account", "My identity verification is not working.", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "The ATM didn't give me the full requested amount", "Why am I unable to verify my id?", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "Who do I contact if there is a direct debit that I did not create.", "Why would I receive an error that my transfer isn't possible when I've done it before?", "I didn't get all the cash I requested for at the ATM", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "What is preventing me from adding a specific beneficiary?", "I tried to top-up but it got denied.", "I think my card payment has been refunded", "IM still waiting for my account to update from a cash deposit?", "My cash withdrawal says pending, why?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Why would the app revert my payment?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I don't think I made this transaction on my statement", "Where is my missing cheque I deposited?", "I sent money about 5 days ago and the recipient has not received the money yet.", "Can you tell me why my card payment was cancelled?", "I made a card payment which is showing me pending.", "Why is a transfer I did recently still processing?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I dont see my reciept", "My transfer did not seem to work.", "I deposited money in the form of a cheque, but my balance has not increased.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I am unhappy with an item I bought. How do I get a refund?", "I received a returned payment that I made.", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?" ]

[ "When will my returned transaction show up on my account?", "Why did I not get my refund yet?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "I can not find my refund.", "Why can't I see my refund in my statement?", "My refund isn't showing up", "Why isn't my refund shown on my statement?", "I cannot view the refunded amount in my account.", "When will a refund post to my account?", "My refund is still pending", "I am waiting on the refund", "I was supposed to get a refund but it is not showing up on my card", "I requested a refund from a merchant days ago but I do not see it in my account.", "When will I be able to see the refund", "How long will it take to refund me", "Are the funds I requested from a merchant a few days ago in my account? I do not see them." ]

[ "Why is my withdrawal from the ATM still showing as pending?", "I don't see the transaction I made to a friend on my account.", "Why won't my transfer go through?", "I put some money in my account the other day but now its gone? Why is this?", "How long will it take for my cash withdrawal to no longer show as pending?", "Please help me regarding a direct debit in the app that I don't recognize.", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "I can't see a transfer to my account I made.", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "Why is the payment from my card still pending?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "I have a direct debit I didn't set up", "I did not receive my purchase, how do I cancel it?", "I made a bank transfer and my account balance did not show it.", "For some reason I am unable to preform a transfer to a beneficiary.", "What does it mean if it says my card payment has been cancelled?", "I think I was charged double for something I bought - how long should I wait before reporting this?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "I tried to make a transfer but it failed. will you tell me why?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "I tried withdrawing but my cash is not showing up?", "I can't find the money I just added to my account.", "I sent money. They haven't received it.", "I topped up but my money is not showing. Why is that?", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "There is a strange payment on my statement. What should I do?", "The amount of cash i have received is not correct.", "There is an error, the app says I made an ATM withdrawal and I didn't.", "I want a refund on a direct debit.", "Help me. My transfer was declined. How could this happen?", "I don't know why my card payment did not work", "I do not recongize a payment in my account.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I have an unusual payment in my statement", "Why hasn't my transfer from Europe gone through?", "I've already topped up, but I cannot see the funds being available. What happened?", "I deposited a cheque but I don't see the funds in my account.", "I have a strange payment in my statement", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Why is the payment on my card still pending?", "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "What does it mean if my payment was reverted?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I received a returned payment that I made.", "I did a top-up, but I'm not seeing it in my wallet yet.", "My card payment doesn't work.", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Could you please help me figure out why the seller has not received their money after I sent it.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I haven't seen the cash yet from the cheque I deposited.", "Will declined funds I tried to withdraw be returned to me?", "The funds I transferred are not in my account", "Why hasn't my friend received the money i sent them yet?", "Why didn't my friend's transaction arrive yet?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Where is my missing cheque I deposited?", "I would like to know why a withdraw I made for some cash shows up as pending.", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "Why has my account balance not changed after depositing a cheque?", "I am unhappy with an item I bought. How do I get a refund?", "I tired to deposit some cash into my account but it's not there", "For some reason, I'm unable to transfer funds.", "I checked the app and there is a payment that I don't recognize.", "Why can't I see a transfer to my account?", "If my card payment isn't working what do I do?", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "What do I do if my payment was reverted?", "What is the reason that my top-up is still pending?", "My transfer is pending.", "Why is my transfer not showing", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "The app shows a withdrawal that I did not make or authorize.", "My card payment did not work.", "I didn't get all the cash I asked for", "I got some items this morning but the payment says pending", "I just got my card. It's not linked yet--how do I do that?", "ATM apparently not working? Couldn't access funds in my account?", "How long will it take for my top up to work? It's still pending", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "My balance doesn't show my deposit.", "My card payment didn't work, can you help?", "I don't know where this debit transaction on my statement came from.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "I didn't initiate a direct debit that I see on my account", "I'm not quite understanding why my cash withdrawal is showing as pending.", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "I have a pending transfer", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "Why is my transfer pending when I already made it?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "what happened to the money after i put in the wrong info and it got declined", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "how long does it take to transfer money, my retailer is waiting", "My payment still hasn't processed!", "What would lead to my top up still pending?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Could you explain why my top-up has gone through yet?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Why have I not received my PIN", "I got a declining message during a transfer? please tell me why", "I believe that my transfer hasn't gone through.", "The cash I asked for still hasn't been received", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?" ]

[ "Why am I missing my refund", "My refund is not here yet", "I have a missing refund", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I cannot find my refund on my statement.", "Why isn't my refund showing up in my statement?", "I asked for a refund but its not here yet", "I can't find my refund. Please help.", "Why isn't my refund on my statement?", "what is the status of my refund", "The refund isn't showing up on my account.", "Is there a reason my refund isn't showing on my statement?", "Where is the refund on my statement?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I requested a refund but can't see it.", "when should I receive my refund" ]

[ "Why can't I get cash out?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Did a card payment that I made get cancelled?", "Why can't I see the top up I made?", "I am seeing in the App a some cash withdrawal that does not belong to me", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "why hasn't my top up gone through yet", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "Is there a reason my top-up has not gone through?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "My payment didn't work and the money is in back in my account.", "Why is my transfer not done yet?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "For some reason my card payment didn't work", "I didn't get cash from an ATM, but the app says I did", "Why can't I use my American Express with Apple Pay to top up my account?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "Why can't I get cash?", "How long will it take for my cash withdrawal to stop pending", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Why has my deposit in the ATM not cleared yet?", "I'm still waiting for a money transfer to show.", "I have a payment that has not gone through yet", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "My beneficiary didn't receive my transfer", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "is there something blocking me from making transfers", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "Tell my why my top-up is pending.", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "Why was a payment cancelled on my account?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "There is a record of payment I never submitted on the app.", "I haven't yet received money that I transferred", "What do I do if my top-up has not gone through?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "The ATM didn't give me what I asked for but my balance says it did", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "why didnt a transfer to my account process", "There is a payment that I made that hasn't gone through yet.", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "Where did my top-up go? I can't find it in my wallet", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "Why is my last cheque deposit taking so long?", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "I did not receive the correct amount of cash.", "I did a top-up, but I'm not seeing it in my wallet yet.", "My card payment did not go through.", "Why is a transfer I have still pending?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Why hasn't my card arrived yet?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "Why can't I top up by cheque?", "My transfer was wrong, are you able to stop it before it goes through please?", "why can't my beneficiary make transactions?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "I did not receive my full withdrawal amount", "I made a cash withdrawal at an ATM but it still says pending in my account.", "I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?", "Why does it say pending cash withdrawal on my statement?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "What happens if the ATM doesn't give me back my card?", "My card doesn't accept any transaction at all. What's wrong??", "The app shows a withdrawal that I did not make or authorize.", "I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Under what condition will my payment revert?", "Why can't I get my top up to work in Apple Pay?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I transferred some money but it is yet to arrive.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "Why did the app deny my top up?", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I deposited a cheque a week ago but have yet to receive the cash.", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "IM still waiting for my account to update from a cash deposit?", "Please check to see if the band transfer I made a while ago from my UK account has safely arrived.", "I want a refund on a direct debit.", "I topped up and now my money is not there anymore! What happened to it?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "I didn't make this payment!", "I think my transfer failed. What do I do now?", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "I see in the app some cash was withdrawn, but it's not mine.", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "My top up hasn't gone through yet, why?", "Why has my top up not gone through yet?", "I purchased something and already received it, why hasn't the money taken out?", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "Why is my transfer still pending?", "What does it mean if my payment is pending?", "How do I see my updated balance after I make a cheque or cash deposit?", "What is the cause of the delay in applying my card payment to my account?", "Why does a cash withdrawal show as pending?", "I used my card to top up, but the money is not there!", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "My money hasn't been transferred yet.", "Help! In the app there is a direct debit that I don't remember." ]

[ "I cannot view the refunded amount in my account.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Card refund is not showing up in my statement.", "I requested a refund from a store but it hasn't arrived.", "My statement does not reflect that a refund has been issued", "How long will it take to refund me", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "How long does it take for a refund?", "The refund on my account hasn't shown up", "Why am I still waiting for my refund", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Why isn't my refund on my statement?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "A refund for a recent return has not arrived on my card." ]

[ "I have a duplicate payment on my account", "I did a money transfer to my account and it is not showing there.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "I would like a refund on the extra pound I was charged.", "Help! When will the card arrive at my home?", "It says pending status for my payment. Why?", "I sent a payment but now it's not showing up.", "Can you tell me about why the account I have was charged an extra 1$", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Can my salary be received and transferred to my current currency in my country?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "I still do not see the cash deposit in my account from last week. Why?", "Can I use this account to receive my salary?", "How can I see the progress of delivery of the card that was sent?", "For my account, how do I transfer money in?", "I have a transfer that is pending.", "If my cash withdrawal is still not showing, is something wrong?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "I have a transaction showing up more than once.", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "I did a transfer to my account, but it hasn't shown up", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "I checked my statement and am being charged one pound. Where did this charge come from?", "Why isn't my balance updating after depositing cheques and cash.", "I am seeing and extra 1$ charged to my account and wanted to know about it.", "My cash deposit from a week ago is still not in my account. Can you help me please?", "How many days do I have to wait for the transfer to reach my account?", "I put some cash into my account but it's not displaying that on my balance.", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "How do I get my money back for a duplicated charge?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "Can this be used to receive my salary?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "$1 extra has been charged on my statement, why is that?", "I see a direct debit transaction that I didn't make.", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I just received a new card, where do I go to link it to my account?", "Where did the extra fee on my statement come from?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Can I use this to receive my salary?", "I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?", "Why is my payment pending?", "I think there's been an unauthorized cash withdrawal from my account.", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "Why is my transfer not showing", "I have a payment listed in error.", "When I topped up, the app reverted my funds.", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "When can I expect my new card to get here?", "How do I know if my top-up went through?", "My top-up showed as complete, but it's no longer there! What's going on here?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Can I have it by a certain date?", "How can I verify my indentity?", "where is my money from this morning", "Will my transfer immediately show up in my account?", "Why am I being charged for withdrawing cash but haven't in the past?", "Why is my card payment showing as pending?", "How do I get a new expiration date?", "how long does it take to post atm with drawl", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "What is this strange payment in my account?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "the product is not working, can I get a refund?", "I need to see where my money came from.", "What is the reason a transfer shows as pending?", "What is the source of my money?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "found card, how to put it back in app", "Help! There is a cash withdrawl on the account that I didn't make!", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I have a pending payment on my card. Why?", "How can the recipient see my money transaction?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "My payment is in the app but hasn't gone through yet", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "What information do I need to see my source of money?", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "Will my card be here soon?", "I have a pending payment from stuff I bought this morning.", "I think I see a withdraw I did not make.", "My payment did not go through because the app reverted it", "If I see a payment in the app that I don't recognize, what should I do?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "Why is the exchange rate different on my recent purchase?", "I made a payment but the app gave the money back.", "Do I get charged if I am receiving money?", "Why do I see a random withdrawal in my app?", "Please help revert my transaction from this morning.", "I do not see the money I transferred into this account", "Why would I have a pending payment?", "Is there a specific date it can be delivered by?", "I'm not quite understanding why my cash withdrawal is showing as pending.", "What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?", "Do I have a $1 extra fee on the statement?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "What are the steps to get my card back that was kept by the ATM?", "Why is my purchase showing as pending?", "I bought some things in the morning but the payment shows as pending", "where in the app can i find out about my new pin", "I made a transaction this morning but I need to revert it now.", "my check or cash deposit has not shown up", "What happened to the money that I deposited?", "Why is there an extra charge on my statement.", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "I made a deposit but it is not showing up in my balance.", "When will my new card be delivered?", "The app isn't showing my transactions" ]

[ "There's a refund missing from my statement", "Why isn't my refund on my statement?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "My statement doesn't show that a refund has processed", "I can't see my refund in my history.", "Where is my recent refund in the my statement?", "I can't see all the refunds in my statement", "When will my returned transaction show up on my account?", "A refund is taking too long.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I requested a refund from a store but it hasn't arrived.", "I need my refund as soon as possible. What else do I have to do?", "who should i contact if my refund doesn't go through?", "i need a refund right away but the funds aren't available in my account", "Where can I see the refund in my account" ]

[ "My card payment doesn't work.", "How come I can't put money in my top up account?", "Can you tell me why my transfer is pending still?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I would like it if I could get an item refunded", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I just checked my statement and saw a $1 charge, why is it there?", "The app is showing a cash withdrawal that I didn't make.", "I would appreciate it if I could get an item refunded", "How do I fix a payment that was reverted", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "I bought this item and was charged the wrong amount can I get a refund?", "I had a card payment that was declined. Why?", "Why does my statement show various transaction times?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "Why would a merchant revert my payment?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Why would my card payment be reverted?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "The app says I made a cash withdrawal even though I didn't.", "The ATM didn't give me the amount I asked for", "Can you tell me what the cash withdrawal is in my statement?", "Why do I get charged additional fees on some payments, but not others?", "I have a strange cash withdrawal in my statement", "Is my card payment reverted?", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Can you tell me why I noticed a $1 charge on my statement?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "My bank transfer is still not showing up in my account.", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Why did the app deny my top up?", "After I deposited my cash, I still don't see it in my account.", "Is it possible that my card payment was reverted?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I withdraw money abroad but I didn't get the right amount.", "Why isn't my google top-up pay working?", "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?", "Can you tell me what this fee is on my statement?", "Money was transferred to me and I am unable to see it", "Why has my transfer been declined?", "Some cash is showing up in my app that I did not get.", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "What do I do if I see a transaction on my card that I don't recall making?", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I noticed an extra $1 charge on my statement, can you tell me why that is?", "Why am I having trouble withdrawing cash?", "Can you tell me why my transfer is failing and help resolve?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Why is a transaction still pending?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "The money that I have transferred hasn't arrived yet.", "Why was my card payment declined?", "ATM apparently not working? Couldn't access funds in my account?", "Do you know why my card payment has been declined?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "Why can't I transfer to an account?", "My money transaction can't be seen by the person I sent it to", "something is wrong with my exchange rate charge", "Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?", "Can I get my money back on an item?", "I looked at my statement and found a payment I and found a mistake.", "There is a payment in the app that I did not approve", "My money hasn't been deposited yet. When will it be?", "Why is my ATM withdrawal still pending?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "Help me figure out why my transfer was declined", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "My card payment didn't work", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "i received my American Express in Apple pay, is there a reason why top up is not working?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Tell me why my card payment would be reverted.", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "So my top-up failed, could you tell me why?", "How do I dispute a debit that I didn't make?", "Why is my money not in my account. I have already sent it out.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "What is the reason a transfer shows as pending?", "Why am I unable verify my id?", "What would be the reason there's an extra fee on my statement?", "I tried to transfer money but it didn't go through", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "How long do I need to wait to see an update after I make a bank transfer?", "Why can I not do a transfer", "I tried to deposit a cheque into my account and it is not letting me.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "Why hasn't my son received the transfer I sent to him earlier?", "My transfer didn't work", "If I bought something I didn't like, can I get a refund?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I didn't receive the amount of cash I requested for the ATM.", "I tired to deposit some cash into my account but it's not there", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "My statement shows charges for things I never purchased. Were my account details stolen?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Tell me why my topup wouldn't go through?", "I tried to top up my account and it didn't work", "I haven't yet received money that I transferred", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Says that my top-up is incomplete?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "Why can't my beneficiary access my account?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "How can I find out about an extra fee on my statement?", "why does my statement contain an extra fee?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "For some reason I am unable to preform a transfer to a beneficiary." ]

[ "I am not seeing a refund in my statement.", "My statement doesn't show that a refund has processed", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "The refund I asked for isn't showing up", "My refund has not shown up on my statement.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Why is my refund missing from my statement?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "When will my refund come through", "I was told I would be getting a refund but I have yet to see it", "A refund is taking too long.", "I am missing a refund amount on my account.", "I requested a refund but am unable to see it in my account. Why is that?", "I'm supposed to have a refund but it isn't there", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I can't see all the refunds in my statement" ]

[ "There is a strange charge on my debit statement", "I made a payment that got charged twice instead of once.", "I accidentally made a transaction to the wrong account.", "I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please help me in this.", "my card payment has been declined, do you know why?", "I paid two weeks ago and just got refunded", "What is the fee on my statement for?", "I am being charged the wrong amount on my card.", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "My top up is pending still", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I was making a purchase and it was declined and I wanted to know why.", "What is the pending payment on my card about?", "Why is my transfer not done yet?", "I think there has been a mistake with my transfer", "If I make a transaction can I cancel it?", "Why would my card payment get reverted?", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I have a direct debit charge that I do not recognize", "The rate of exchange for my card payment is incorrect", "How can I find out about an extra fee on my statement?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Why is my top-up still pending?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "For how long will my transfer be pending?", "There is a Direct Debit that I don't recognize.", "Balance hasn't been updated following a bank transfer", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "How long to I have to wait for a transfer to reach my account?", "How long should I wait for the card to arrive?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "My top-up is taking a while to process!", "Why was a transaction on my card declined?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "Why hasn't my top-up gone through?", "When can I use money sent to my account?", "Card payment has be declined.", "I have an unauthorized charge.", "My payment for my card is not working", "My card has not arrived yet, where is it?", "There is a record of payment I never submitted on the app.", "Did I do something incorrectly? Where is my top-up?", "Can you explain the various transaction times shown on my statement?", "Why is my withdrawl to cash still pending?", "There is a direct debit charge on my account that I don't recognize.", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "My statement shows a strange direct debit.", "Says that my top-up is incomplete?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "How can I tell if there will be a fee added to my payment or not?", "the conversion value for my card payments is incorrect.", "Can I already use my account although the identity verification has not passed yet?", "I have a duplicate payment on my card.", "My cash withdrawal shows as pending still.", "I see a direct debit transaction that I didn't make.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "There are duplicate transactions on my account", "My transfer to an account failed.", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "What do I do if I have been charged twice?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I am having difficulties to verify my identity.", "Why am I unable verify my id?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "When will the transaction go through?", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Is there a way to recover my password?", "There is a single payment on my card which shows as pending.", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "How come I have pending transfers?", "I am having trouble to verify my identity", "My top up did not complete.", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "Exchange rate on a purchase was incorrect", "When will my money be in my account?", "Why is the transfer showing pending?", "I need my funds verified.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "How long does it take to get my money", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "I tried transferring to an account but it didn't go through. What happened?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "Something is wrong with my password.", "How do I check to see why my card payment was declined?", "Balance hasn't been updated following a cheque or cash deposit", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "What is going on with it saying my card payment was declined?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "I wasn't able to do a transfer to an account", "How do I report possible fraudulent activity on my account?", "Why hasn't the transaction I did to my friend arrive yet?", "I don't think my card payment exchange rate is correct.", "I did not charge my account for that transaction. That's an error.", "Can I reactivate a card I thought I lost?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "why did my payment revert", "I need to verify my funds.", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Why do I have a transaction showing up more than once?", "I'm attempting to top-up my account but it has been pending for an hour.", "I haven't received my transfer funds yet, where are they?", "What are the steps I need to take to cancel a transaction?", "I received the wrong exchange rate for an item i bought.", "Can I use my account even though the identity verification has not passed yet?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "I'm not sure why my card payment was cancelled, can you find out why?", "I transferred money but the balance did not update.", "Why hasn't a transaction I did to my friend arrived yet?", "I made a mistake and performed a transaction on the wrong account!", "I see a direct debit transaction in my history that I did not set up.", "My card payment reverted back, I think.", "Why isn't my id verified?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?" ]

[ "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "The refund doesn't show in my account", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "Where is my recent refund in the my statement?", "I cannot find my refund on my statement.", "I am waiting on this refund, hurry up.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "When will I be able to see the refund", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "My refund isn't showing up", "The refund isn't appearing in my account", "A refund for a recent return has not arrived on my card.", "My refund isn't showing up on my statement.", "Is there a reason my refund isn't showing on my statement?" ]

[ "I think there has been a mistake on my exchange rate for this purchase.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Did you revert my top up?", "My transfer is still pending", "Who can send me money?", "Please help me! My physical card isn't working right.", "I'd like to get another card", "How long do I have to wait for my bank transfer to appear in my account?", "Cash I didn't get shows in my app.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I'm unsure of a withdrawl in my statement.", "How long do I have to wait for the transfer to be finalized?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "I think my card payment was cancelled. What happened?", "There is a record of payment I never submitted on the app.", "Please help me figure out the reason for the odd withdrawal amount from my account?", "I have a top-up that's still pending and wanted to know about it.", "How long does it take to receive my card?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I need a new card.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "What's the deal? My card was just denied for top up. Why is it not going through?", "Okay, I found my card, can I put it back in the app?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "My top up is incomplete.", "Am I charged for receiving money?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "I have received my American express in apple play, looks like top up has an issue, please help?", "When should I expect to receive my card?", "I'm still waiting for my new card.", "I am confused why there is cash I did not accept in my account", "I requested for a top-up but it has not reflected", "I want to order another crad", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "The ATM didn't give me the full requested amount", "When will my funds transfer?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "Something went wrong with my withdrawal. The amount of money isn't right.", "When can I expect to receive my card?", "I need to update my info.", "I think my top up may have been reverted, what do I do?", "I was issued a card about a week ago. why hasn't it come in yet?", "There's a payment in my history I don't recognize", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "why hasn't my virtual card arrived?", "My funding to my card didn't go through.", "my check or cash deposit has not shown up", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I asked for cash but I did not receive all the funds", "I made a mistake this morning when I did a transfer. How do I reverse it?", "There is a direct debit that I didn't set up, what should I do?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I was checking my statement and my top-up has been reverted", "Why have I not gotten my new card?", "Was my transaction reverted with my card?", "I am interested in cancelling a purchase", "Why am I being declined?", "It has been a couple of hours but I do not see my balance updated, can you help?", "My app shows cash I didn't get.", "I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.", "Card payment didn't go through.", "Why would the app show a withdrawal that I did not make?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "There is a charge on my card that I did not make", "I didn't make this direct debit transaction", "My card still hasn't arrived after two weeks, now what?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "The app is showing a payment I never made.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "You have declined my payment.", "I sent money. They haven't received it.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "I tried to get cash out of the ATM but it is taking too long", "How long will my ATM withdrawal be pending?", "How long before a check I send clears?", "Why hasn't my friend received the money i sent them yet?", "What happens when a payment is reverted?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I checked the app and there is a payment that I don't recognize.", "I made a cash withdraw and it shows up as pending why is that?", "There is a debit transaction on my statement that I did not make", "Should I keep waiting for my card to be delivered?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "I've deposited a check but the cash isn't showing that it's there yet.", "I did a transfer earlier but see that it failed to go through.", "Why can't I get cash out?", "why do I have an unknown payment?", "Why is my transfer appearing as \"pending\"?", "My card still hasn't been delivered", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "There is a withdrawal on my account that I don't remember initiating.", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "The transfer to my beneficiary has not gone through", "I have a transaction and would like to know if I it's cancelable?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I got double charged for a payment so how do I fix that?", "Help Me! I lost my card. What should I do?", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "I found my card, am I able to put it back into the app?", "I am still awaiting the money I put into my account this morning.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "How long do I have to wait until the transferred money shows up?", "I would like to reactivate my card.", "When can I expect my card?", "Why does the app revert a payment?", "I'm still waiting on my card to be delivered.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I have a duplicate payment showing", "Why does my transfer say it is pending?", "I have an unauthorized charge.", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "I see a payment on my statement for a place I didn't make a purchase at.", "how long will it take for my transfer to stop pending", "When will my transfer process?", "My new card has not been delivered to my home yet. What is going on?", "How long do transfers take, mine just says pending?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?" ]

[ "I bought something and returned it and the money from the return isn't in my account.", "My account isn't showing the refund", "I have received my statement but I do not see my refund, why is that?", "How can I check if I have received a refund if it is not yet on my statement?", "The refund isn't appearing in my account", "The refund on my account hasn't shown up", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "I'm looking at my statement, and my refund is not on there.", "Why hasn't my refund been appiled to my account?", "i was supposed to get a refund but my balance hasn't changed, why not?", "My refund is missing from my statement.", "When will my returned transaction show up on my account?", "The refund doesn't show in my account", "I am not seeing a refund in my statement.", "I cannot view the refunded amount in my account.", "I should have received a refund however it is not showing on my statement" ]

[ "why have I got a pending transfer? I'm confused!!", "The app is showing a cash withdrawal that I didn't make.", "Help me figure out why my transfer was declined", "The transfer I did hasn't arrived", "Why am I unable to withdraw money even though in the past I've done it just fine?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I am yet to receive the money in my account how long will this take?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "Why did I not get the amount of money I requested?", "Something went wrong with my withdrawal. The amount of money isn't right.", "Is there a way for me to check my balance?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "Why did I get blocked?", "I locked myself out of my account, how do I unblock my PIN?", "Please help me, there is a transaction in the incorrect account.", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "HOw do I get my card back after the ATM has pulled it in?", "A payment on my statement is wrong.", "The cash deposit I made this morning has not been credited to my account", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I was trying to top-up and my credit card was declined. Can you tell me why?", "I transferred some money but it hasn't arrived.", "How is my money transferred to the account", "I have a problem with a transfer. It didn't work. Can you tell me why?", "Why are my payments not working and show pending?", "i didnt put that money in my account", "What should I do if I see an unauthorized withdrawal on my statement?", "Under what condition will my payment revert?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I did a transfer earlier but see that it failed to go through.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Why isn't my top up showing on my wallet?", "I've made a transfer, how long until the money reaches my account?", "My disposable virtual card wouldn't process my payment?", "I think I see a withdraw I did not make.", "Why is the transaction not posting?", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "i tried to make a transfer to a beneficiary and it didn't go through", "Why did my card payment not work?", "I got an unexpected charge on my transfers. How can I correct this?", "Why wasn't I able to transfer to another account?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I did a payment but the app cancelled it.", "I noticed my card payment was cancelled, can you tell me why?", "There's been a transaction to the wrong account.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "I see a direct debit transaction in the app that is not mine", "I'm trying to take money from my account but its not letting me. Help!", "My credit card cancelled a payment for a purchase.", "I didn't withdraw the amount of cash that is showing up in the app.", "I was trying to top up my account and it isn't working", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "There's a cash withdraw on my statement that I didn't make.", "Why has my account balance not changed after depositing a cheque?", "I've deposited a check but the cash isn't showing that it's there yet.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "Please help me regarding a direct debit in the app that I don't recognize.", "Why don't I have my transfer?", "I withdrew cash but it still shows as pending?", "I already paid to top-up but the funds aren't available yet, where are they?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "I found my card! Can I link it back into the app?", "Why is my money not in my account. I have already sent it out.", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "I see an unfamiliar payment on my statement.", "Why hasn't my son received the transfer I sent to him earlier?", "Where is my card?", "I am seeing in the App a diret debit that its not mine", "I accidentally made a payment to a wrong account. What should I do?", "There is a direct debit payment on my account that I didn't authorize.", "I made a deposit and the balance hasn't been updated.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Why won't my card show up on the app?", "Why didn't I receive the right amount of cash?", "Is there a problem that makes my payments show pending?", "Some cash was withdrawn in the app, but I did not do it.", "I did a top-up, but I'm not seeing it in my wallet yet.", "I didn't make the direct debit payment on my account.", "Money that I have transferred hasn't arrived yet", "How do I dispute a direct debit that I didn't do?", "I looked on the app and it says I withdrew cash. I didn't!", "My new card isn't in my app, how do I get it in there?", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I have a card payment I didn't make", "Can I dispute a payment even if I notice it several weeks after it was made?", "Is there a reason my payments are pending?", "Why is my top-up showing as reverted?", "My money transfer has not arrived.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "What is this strange payment in my account?", "I didn't receive all the cash I asked for", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I did a bank transfer to top up, but the money is not available.", "I haven't received the money from the check I deposited.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I am not Happy with this product can i get a refund?", "The app shows a withdrawal that I did not make or authorize.", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "What is the reason that my card payment was cancelled?", "I have a payment which has not been approved.", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "My credit card transaction was declined for a loan payment. Can you tell me why?", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I received my new card. Where is it in the app?", "I did not make a direct debit payment as listed on my app", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "I didn't withdraw cash but I see that transaction on my app", "How do I dispute a debit that I didn't make?", "My app says that I received cash from an ATM and I didn't." ]

[ "Why hasn't my refund been appiled to my account?", "Did I not get my refund? I don't see it.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "A refund is taking too long.", "The refund isn't appearing in my account", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "Why isn't a recent refund on my statement?", "I was supposed to get a purchase refunded but I don't see the money in my account", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "I was supposed to get a refund but it is not showing up on my card" ]

[ "Since my id hasn't been verified, when can I use my account?", "My cash withdrawal was not entirely complete", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I'm really stuck. I don't know why but my card payment has not gone through.", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "did not receive correct cash upon withdrawal", "I have a problem with a transfer. It didn't work. Can you tell me why?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Could you please tell me why my card payment didn't work?", "I topped up but it isn't in my account", "There is a cash withdrawal transaction that I am unsure of.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "The app doesn't show the card I received.", "When will the transaction go through?", "I didn't initiate a direct debit that I see on my account", "I see a cash withdrawal in the app that I did not do.", "I ordered a card but it has not arrived. Help please!", "Is there any reason my cash withdrawal still shows as pending?", "What should I do if my card payment was cancelled?", "I got a transfer fail message, but no explanation of why-- what happened?", "I don't know if I made this payment on my card.", "Why wouldn't my withdrawal go through?", "The money has not yet been placed in recipients account.", "If I see a payment in the app that I don't recognize, what should I do?", "Why haven't I gotten my new card?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I did a bank transfer to top up, but the money is not available.", "I did a transfer but its still pending", "I got some items this morning but the payment says pending", "I didn't get the correct amount of money from the ATM machine", "Why is my cash deposit not in my account?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "Is there a way for me to check my balance?", "What does it mean if my cash withdrawal is pending?", "What is the extra fee on my statement?", "Can I get an update on my replacement card?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Even though I made a cash deposit, I am not seeing it in my account.", "My statement shows an extra fee - what is it?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I didn't set up the direct debit I have", "If I bought something I didn't like, can I get a refund?", "What do I do if I still have not received my new card?", "the app reverted my payment", "When will my funds transfer?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "My card payment was reverted, why?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "I had made a transfer but its still pending.", "What does it mean when my top up is saying still pending?", "The ATM didn't give me the amount I asked for", "What is the reason that my card payment was cancelled?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "I ordered a card and I still haven't received it. It's been two weeks. What can I do?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "The funds I transferred are not in my account", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "What would lead to my top up still pending?", "Why did my payment get declined?", "I deposited money in the form of a cheque, but my balance has not increased.", "i put money on my card and i dont see it on the balance", "Is there a reason behind why my transfer did not work?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "Seems like my card payment has been cancelled", "I added money to the card but the transaction didn't go through", "i tried to do a transfer to an account but it didn't work", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "When will I receive the card?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "When will my card arrive?", "The app is showing a cash withdrawal that I didn't make.", "I put cash in my account, but I don't see it.", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I withdrew money but the full amount wasn't dispensed.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "My accounts been charged a payment for something I didn't make.", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I'm not sure why my card payment was cancelled, can you find out why?", "Why would my payment have been returned to my account?", "When will it get delivered?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I tried to send someone money but they haven't received it.", "I would like to know why a withdraw I made for some cash shows up as pending.", "What is this withdrawal as I do not remember making it.", "I didn't receive all the cash I asked for", "I have a pending transfer", "When will I get my card?", "How is my ATM deposit not available yet?", "I think my card payment had been return", "Have a payment that I haven't done.", "The ATM didn't give me the the withdraw amount requested.", "What do I need to do to correct this failed transfer?", "Ordered awhile back, what is the ETA in the US?", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "My google top-up pay is not going through", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "My card payment was reverted", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Why is my app showing me taking money that I did not take out?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "My card has not arrived yet, where is it?", "I think my card payment has been reverted", "Why is there a direct debit fee in the App when I didn't do it?", "I noticed that there's a payment on my card that's pending.", "Has my top-up been cancelled?" ]

[ "I am waiting on the refund", "Why hasn't my refund been appiled to my account?", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Why isn't my refund shown on my statement?", "I cannot view the refunded amount in my account.", "I'm looking at my statement, and my refund is not on there.", "I'm expecting a refund but it's no where to be seen", "How do I find the refund on my statement?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I am awaiting my refund", "My refund is not showing.", "Why am I still waiting for my refund", "my refund has not hit my account yet", "How long does it take for a refund?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them." ]

[ "i put in money for vacation and its not showing. i need that money today, how long will it take", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Some cash was withdrawn in the app, but I did not do it.", "I have not received an item i ordered yet so i want to cancel it and get a refund. Can you please guide me on how to go about it?", "The ATM will not let me get cash, WHY?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I have a cash withdrawal that says it's pending, why?", "My top up is pending.", "My credit card has been declined.", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "A direct debit appears in the app but I didn't authorize it.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Why couldn't I get cash from an ATM?", "I made a cash deposit to my account but i don't see it", "I couldn't pay with my card", "Why was I charged twice for my item!", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I did a payment but it was reverted by the app", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "What does it mean when a payment is pending?", "Why was my cash withdrawal declined?", "Why was my transfer request decline?", "I did a transfer earlier but see that it failed to go through.", "My disposable virtual card was rejected by the merchant, please help?", "Why would a merchant revert my payment?", "My top up didn't work.", "My passcode won't work.", "A withdrawal is showing that I don't recognize", "Why haven't I received my new card yet?", "It shows that the transfer on my account wasn't allowed.", "Contactless isn't working for me", "I tried transferring to an account but it won't let me.", "Can you tell me why my top up didn't work?", "Can you tell me why my transfer declined?", "There's a payment showing in the app today even though I have not used my card at all. I want a refund.", "The app won't let me top up my account", "My money disappeared right when I tried to top up", "I tired but an unable to activate my card.", "My payment was put back, I think.", "My transfer to my account is missing.", "I couldn't pay with card in a shop", "I transferred money and was charged and want to know why.", "Why did my cash get charged a fee that should not be there.", "The app failed to verify my id.", "My transfer is pending too long.", "There's a payment in my history I don't recognize", "I did a transfer but it is still pending.", "I don't recognize what this payment on my statement would be for.", "Why caused my top up to not work?", "the transfer went through but now it has been pending for quite a while. i need this to go through already", "I can't find any option to top up with a cheque?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "After I attempted a transfer, it failed.", "why isn't my top-up going through?", "My card payment was reverted. Why?", "Why was I charged more than I should have been?", "Can you tell me why I was charged $1 for a transaction?", "I made a check and cash deposit that wasn't credited to my account.", "I would like help to revert a transaction I did this morning", "I goofed up and used the wrong account. Please help.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Why can't I make a transfer?", "I made a bank transfer and my account balance did not show it.", "My top-up didn't go through; it still says pending. What's up with that?", "Why isn't my top up showing on my wallet?", "I was unable to make a transfer to another account.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "I was trying to top-up and my credit card was declined. Can you tell me why?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "After the transfer, the balance did not update.", "I haven't received my card and am worried it is lost.", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "My cash deposit hasn't posted to my account.", "I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?", "I purchased an item and the exchange rate I was given was incorrect.", "I have a card payment I didn't make", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "I think my top up did not work", "Would I be able to refund an item?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "Why was my atm withdrawl declined", "Why was one of my transfers declined?", "I'm confused ass to why my contactless is not working.", "I transferred money but the recipient does not see the funds in their account?", "Why is my card not working?", "please tell me why my top-up failed.", "My account transfer was blocked.", "I believe my top up did not work.", "There is a debit transaction on my statement that I did not make", "What can I do if my card still hasn't arrived after 2 weeks?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "I was charged more than once for a card payment I made.", "My card is not working at stores.", "This Direct Debit payment may not be right.", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "My card stopped working after multiple transactions. Why?", "It is listed in my app that I made a payment which I did not actually make", "It says pending status for my payment. Why?", "How long will it take for my payment to go through?", "I ordered a virtual card but it hasn't come through yet", "I received the wrong amount of cash.", "How come I can't get money at the ATM", "I'm still waiting for my card.", "It seems like a transfer is pending.", "My credit card was declined.", "How do I dispute a direct debit that I didn't do?", "I need to move money to another beneficiary. Why is it not working?", "I had a transfer blocked", "There was a direct debit I don't recognize.", "I don't have my card after 1 week. What are my next steps?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "Why are the things I bought earlier today still showing as pending?", "Why hasn't my transfer from Europe gone through?", "My card is just not working at this time.", "How do I get my money back for a duplicated charge?", "Why can't I topup my account?", "I had a decline on my card. Why?" ]

[ "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "My statement doesn't show that a refund has processed", "I am missing my refund.", "They said I would get a refund but I don't see it on my statement.", "Hurry and refund me, I am waiting", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "i need a refund right away but the funds aren't available in my account", "Why is my refund not visible on my statement?", "Where can I see the refund in my account", "Card refund is not showing up in my statement.", "How do I find the refund on my statement?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "My statement has not shown my refund." ]

[ "How long does a transfer take?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "It's been a couple days how much longer do I have to wait for my transfer?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "How long to I have to wait for a transfer to reach my account?", "When are you going to activate my card?", "When are cards shipped?", "Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.", "When shipped to the US how long is delivery time?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Where's the money that got charged to my card? It's not showing up in my account balance", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "What does it mean by pending payment?", "The app is showing a cash withdrawal that I didn't make.", "How do I verify my source of funds?", "Why would a merchant revert my payment?", "Where did my money come from?", "Can you tell me why my top up was reverted?", "For some reason, the money I added was returned.", "The amount of cash i have received is not correct.", "I believe my card payment has reverted", "Can I use American express with apple pay? Why does it make my top up not work?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "I am waiting for a payment to be processed", "How do I revert a transaction?", "How long does it take to process cheque deposits?", "Where is my transfer from [country]?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "How can the recipient see my money transaction?", "How long does it take for pending transfer transactions to post?", "Is it possible to cancel my transfer?", "Can you tell me why the transfer isn't showing up on my account?", "Why was my Payment declined", "What are the steps to get my card back that was kept by the ATM?", "There's a cash withdrawal I didn't make", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "how do i find out about transfers", "What do I do to verify my source of funds?", "What is my source of funds?", "How long will I have to wait for my new card?", "What is the source of funds for my money?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "What do I do if my card expires soon?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "if im not using my account should i close it or just let it sit", "How can I find out about an extra fee on my statement?", "my money, where is it coming from?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "I just sent money but the person I sent it to doesn't see it. What happened?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "I made this payment days ago so why hasn't it gone through yet?", "Where can I check out the source of available funds in my account?", "How do I find out where my funds came from?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "My topup got reverted. Please let me know if there is any issue in system.", "Can I cancel my transaction?", "I can't see my latest bank transfer", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Do I get a mastercard and visa?", "What is the pending payment on my card about?", "how long does it take to post atm with drawl", "Where is the money I pushed it's on my mobile app as being withdrawn.", "How long will this card payment stay pending?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "I just checked and my payment was cancelled, why?", "there is a transaction on my account that i didnt make", "How long does it take for me to get my pin", "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?", "Do you know if I can use this for my salary?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "How do I find out my source of funds?", "There is money missing from my account.", "Is my new bank card on the way and is there a way to track it?", "I received the wrong color and size, can I return it?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Did I do something incorrectly? Where is my top-up?", "Who do I call to cancel a transfer?", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "What are the steps I need to take to cancel a transaction?", "How long does it take for a transfer?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "My cash withdrawal says pending, why?", "How long is the transfer?", "What is the current exchange rate for me?", "My card payment was reverted", "What do I do about my expired card?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Why hasn't my payment shown up yet?", "How do you determine your exchange rates?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Can I change my information?", "When did you send me my new card?", "How come I have pending transfers?", "I need to know where my funds come from.", "Why would I have a pending payment?", "How do I know what my account is set to, I am paid in GBP?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Can you look at my account ans see why my card was declined", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "What is this fee showing up in my account for?", "To receive money are there charges?", "Who do I contact if there is a direct debit that I did not create.", "I would like to know why my payment is still pending, can you help?", "My payment shows that it is pending will I be charged more money?", "Estimated time arrival for transfers?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "What are your exchange rates calculated from?", "It says that my payment is pending, what does that mean?", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "where can i see money source?" ]

[ "Can I check my recent refund in my statement?", "Why did I not get my refund yet?", "How can I check if I have received a refund if it is not yet on my statement?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "My refund doesn't seem to be showing on my statement.", "My account isn't showing the refund", "Still waiting on a refund.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Give me a refund now!! I am still waiting.", "When can I expect my refund?", "The refund on my account hasn't shown up", "How do I find the refund on my statement?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I'm looking at my statement, and my refund is not on there.", "Still waiting on my refund..." ]

[ "I tried topping up using my card, but the money is gone?", "My top-up didn't go through; it still says pending. What's up with that?", "My card's frozen, what can I do?", "I made a payment that's pending. Will it go through?", "So, my transfer is showing as pending, when will it actually go through?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "My payment has not been accepted.", "My app shows a money withdrawal that I did not do.", "There is a direct debit payment on my account that I didn't authorize.", "Why is there a direct debit payment on my statement that I didn't do?", "Hey, I have my card, how do I get it to show in the app?", "What is stopping my money from transferring?", "When will I get my new card?", "My disposable virtual card isn't working.", "I topped up my account but the money isn't there now.", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "tell me how to get a refund for something I bought.", "I am wanting to refill my card, is there a charge?", "How come when I tried to pay contactless at the bus it didnt work?", "I just got refunded for my purchase over two weeks ago", "Am I able to get a refund for something I bought?", "I found a charge on my debit that I did not make.", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "My card is missing! Help!", "Why won't my virtual card work?", "It's been a couple days how much longer do I have to wait for my transfer?", "I'm not sure why my card payment was cancelled, can you find out why?", "Why is there a pending time on my transfer?", "A cheque deposit hasn't posted to my account, when will my balance update?", "When should I expect my card?", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "The ATM didn't give me the amount I asked for", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I recently transferred some cash, but the balance has not changed.", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "There's a payment in the app that I didn't authorize.", "I tried to make a transfer but it failed. will you tell me why?", "I tried to send someone money but they haven't received it.", "Why has my card been declined? whats the deal?", "I transferred some money but the receiver can't pick it up for some reason.", "I have a card payment that I don't recognize. What should I do?", "Why is my deposit still pending?", "The ATM didn't give me the card back!", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "there is a transfer pending.", "I did not make a direct debit payment as listed on my app", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "why did my payment revert", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "I'm not able to withdraw money from the ATM but I'm not sure why.", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "The ATM didn't give me the the withdraw amount requested.", "Why is the top-up I made still pending.", "Why hasn't my top-up been completed?", "I used my card to top up, but the money is not there!", "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "The transfer to my beneficiary has not gone through", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "how long are my top ups pending", "I want a refund for an item", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "My top up hasn't gone through", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "There should be a cash withdrawal that I haven't seen yet.", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "There must be an issue, why has my card been cancelled?", "Why am I unable to transfer money when I was able to before?", "I did not make this payment that I see in the App.", "Is there any reason my cash withdrawal still shows as pending?", "What would lead to my top up still pending?", "How can I get a refund for a purchase?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?", "How come I can't seem to verify my id?", "The app reverted my recent payment", "How long does it take to get my card? Can I choose when to receive it?", "Can I get a refund on an item?", "Why was I not able to complete my transfer?", "Why can't I complete the transfer?", "My cash withdrawal isnt showing on my account", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "My card payment is being declined and I've tried several times.", "There is a payment on my card that I do not recognize. I've never seen the name on the transaction before.", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "What do I need to do to get a refund?", "i tried to make a transfer to a beneficiary and it didn't go through", "I bought an item and now I want a refund.", "Why is my cash withdrawal pending?", "i noticed that the funds were returned to my bank account. What happened?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "I placed a cash deposit in my account but I can't see it yet.", "I didn't receive the right amount of cash back", "Why is a payment I made reverted back to my account?", "There is money missing from my account.", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "how many days processing new card?", "lost card found, want to put it back in app", "Card payment was declined, do you know why?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "Why isn't my id verified?", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "How come I don't see my deposit in my account yet?", "I'm still waiting on a payment", "My new card isn't in my app, how do I get it in there?", "My identity verification didn't work", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "I have transferred some money but the balance hasn't changed", "Help me. My card doesn't work.", "My card was not accepted in a shop", "I sent money and the recipient has not received their money after two weeks.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "How can i get new card?" ]

[ "Can I check my recent refund in my statement?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "when will I get my refund?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "My refund has not shown up in my account. Where is it?", "I should have received a refund however it is not showing on my statement", "My account isn't showing the refund", "how does my statement get updated so i know when a refund will reflect on my balance", "My refund has not yet been credited on my statement", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Transaction refund missing from my statement.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "Why isn't a recent refund on my statement?", "I can't see a refund for a return I completed recently.", "Why is my refund not visible on my statement?", "I have received my statement but I do not see my refund, why is that?" ]

[ "Why are my payments showing pending?", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "the app reverted my payment", "I purchased something in a foreign currency but the rate applied is wrong", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "Is there a reason my new card hasn't arrived?", "Please help me! My physical card isn't working right.", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "I have a payment in my statement that is off", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "Whats wrong with my currency exchange?", "What do I do if I do not recognise a cash withdrawal?", "Can you check if my money has reached my account since it is not showing up yet?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "How long will it take for my top up to work? It's still pending", "Why am I still waiting for a transfer?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "Why am I being charged the wrong currency exchange when I purchased something abroad?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "The wrong exchange rate applied to my cash withdrawal.", "Can you tell my why my card payment has been reverted.", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "Why did my top-up not get approved this time?", "My withdrawal is pending, why?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "What does it mean when a cash withdrawal is pending?", "I used an ATM in a foreign currency but the rate applied is wrong!", "How long do I have to wait for my bank transfer to appear in my account?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "A payment I made is for a wrong amount can you help me correct the mistake.", "Why is the exchange rate for my payment incorrect?", "Why hasn't my balance increased after depositing a check?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "My card has an issue, the payment has been deferred.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "My disposable card seems not to be working am I doing something wrong?", "The app reverted my recent payment", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "How can I find out why my transfer didn't go through?", "what are the reasons why you would not be able to process a payment", "Can you please explain why the exchange rate for the item I bought is wrong?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Is there a reason that my transfer failed?", "Is my pending cash withdrawal processed?", "Why can't I withdraw cash?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "Why can't a beneficiary receive a money transfer from me?", "It's not letting me transfer money to my beneficiery.", "Are cheques accepted to my account? Mine didn't seem to work.", "The exchange rate you are using is really bad.This can't be the official interbank exchange rate.", "How do I freeze my bank card, as there has been a strange withdrawal?", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "It looks like someone else withdrew cash from my account, can you help?", "I transferred some money but it is yet to arrive.", "Why can't I use my beneficiary?", "I just finished sending money, but it's not logging on the recipient side.", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "It has been a couple of hours but I do not see my balance updated, can you help?", "I made a payment that's pending. Will it go through?", "It looks like my card payment might have been reverted.", "Why don't I have my transfer?", "My cash withdrawal is showing as pending, why?", "Why won't the ATM let me withdraw money?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "What do I do when a charge has been made that I did not make?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "Why has my transfer failed?", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "What happened to the cash that I tried to deposit into my account? It's gone!", "is the a reason why my transfer has failed?", "why isn't my top-up going through?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "I tired to deposit some cash into my account but it's not there", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "I requested money from the ATM and it didn't give me as much as I requested.", "I see a direct debit that I didn't authorize", "There's something wrong on my bill. A transfer fee should never have been added.", "What does it mean if it says my card payment has been cancelled?", "I don't think the charges made when I had currency exchanged are right.", "My withdrawals were going smooth until I got declined today. What is going on?", "My cheque deposit didn't seem to work.", "Why is my balance not updated?", "Could you please help me figure out why the seller has not received their money after I sent it.", "What do I do if my Google pay top up isn't working?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "Why hasn't my card been delivered?", "There must be an issue, why has my card been cancelled?", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "I made a card payment but it didn't work. Why not?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "To many charges on my card how do I go about fixing that?", "What does it mean when it says I have a payment pending?", "Why is the payment I made still pending?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "Why didn't my transfer work?", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Payment I didn't do.", "I just did a transfer, but don't see the money in my account. What's up?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Why hasn't my transfer gone through", "Why can't I top up by cheque?", "extra fees on a cash withdrawal, not cool.", "I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "My card expires very soon. What is the cost and delivery time to get a new one?", "I was wondering why my payment hasn't gone through yet, its been a while.", "How long before a check I send clears?" ]

[ "Why is the refund not on my statement?", "Hurry and refund me, I am waiting", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I am still waiting for a refund", "I am missing my refund.", "I cannot view the refunded amount in my account.", "My refund doesn't seem to be showing on my statement.", "I am waiting on the refund", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "How do I find the refund on my statement?", "My refund is not showing up in my account. Where is it?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "I received a refund, however I cannot see it in my account", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "My statement has not shown my refund.", "Are the funds I requested from a merchant a few days ago in my account? I do not see them." ]

[ "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Why was my payment cancelled?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "i noticed that the funds were returned to my bank account. What happened?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "A wrong amount of cash we sent to me.", "My money transaction can't be seen by the person I sent it to", "My money hasn't been deposited yet. When will it be?", "my identity hasn't been verified and i can't edit my details, what's next", "Is my card payment reverted?", "I deposited money but my balance hasn't been updated yet.", "Could you please tell me why my card payment didn't work?", "I didn't initiate a direct debit that I see on my account", "Why do I see a random withdrawal in my app?", "I have an unknown debit charge in my statement, why?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "I see non-received cash in my app.", "Can you explain why the ATM is giving me less money than what I asked for?", "Why has payment been returned?", "Why hasn't my friend received the transaction?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I was not distributed the correct amount of cash that I asked for", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "My transfer to beneficiary didn't go through", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "There is a debit transaction on my statement that I did not make", "Why are my transfers and purchases keep getting declined?", "How long should I have to wait before I see the transfer in my account?", "Why is there a pending hold on one pound on my statement?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "I see my top-up was canceled, but why?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "Please help me regarding a direct debit in the app that I don't recognize.", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "Why hasn't my transfer from Europe gone through?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "I don't want the item, I bought it on accident, can I get a refund?", "There's a Direct Debit payment in my account that I didn't make", "Um, my top up didn't work", "how come my withdrawal rate is wrong for my cash withdrawal", "Why did my card payment not work?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "I've changed my mind on an item. How do I get a refund?", "I have an incorrect charge and would like a refund.", "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.", "Why did my top-up not get approved this time?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "how long does it take to transfer money, my retailer is waiting", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "Hey, I have my card, how do I get it to show in the app?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "Okay, I found my card, can I put it back in the app?", "I placed a cash deposit in my account but I can't see it yet.", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "What is this random charge of one pound doing on my account?", "My card still hasn't arrived after two weeks, now what?", "I tried to take out cash but the amount isn't right, so what do I do?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "i tried to transfer cryptocurrency into my account but was denied", "There is a pending transaction on my account, what does this mean?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "The transfer I did hasn't arrived", "Why is my payment declined? It looked like everything worked ok and my account was fine.", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "There's a debit on my account that I didn't do.", "I tried to make a transfer but it failed. will you tell me why?", "I don't recognize this withdrawal on my statement", "Why are my purchases from this morning still pending?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "I transferred some cash and it didn't arrive", "There is a cash withdrawal on my statement that I did not make", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Why isn't my id verifying?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "how long dies it take for transfers to reflect on my balance", "Why is my last transfer pending?", "Why are my payments showing pending?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "How come the ATM won't give me my money?", "What does it mean if my payment was reverted?", "I used the wrong ping too many times and now the account is blocked. How do I unblock?", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "I would like to report an issue with my product and want to get it refunded", "What do I do if I got the wrong amount at the ATM?", "I have not received the completed transaction.", "is there something blocking me from making transfers", "If I was mugged and lost everything, how do I access my account and app?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "I transferred money and it didn't get there.", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Why am I being charged for withdrawing cash but haven't in the past?", "My identity verification isn't working", "I didn't receive the amount of cash I requested for the ATM.", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Why didn't my transfer complete?", "Can you tell me why I can't make any transactions?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "It didnt work when I tried to pay contactless at the bus today. Why?", "How do I fix a transaction to the wrong account?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "Why is it saying my card payment is declined when I made it?", "I haven't received my transfer funds yet, where are they?" ]

[ "My refund has not shown up on my statement.", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Why hasn't my refund been appiled to my account?", "I am still waiting for a refund", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I was supposed to get a refund but I do not see it.", "When can I expect my refund?", "i was supposed to get a refund but my balance hasn't changed, why not?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "My refund is not showing up in my account. Where is it?", "Card refund is not showing up in my statement.", "Why did I not get my refund yet?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "My refund isn't showing up on my statement.", "The refund has not appeared in my account", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?" ]

[ "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "A cash withdrawal is showing up that I didn't do.", "My transfer to an account failed.", "The atm didn't give me all my cash", "I don't know what this Direct Debit payment on my account is for.", "I could not access my money at the ATM", "Is there a money transfer fee?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "What do I need to do to transfer money into my account?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I transferred money but the recipient says it has not arrived. Why would this be?", "I added money but my top-up wasn't processed by the app.", "what is source of my money", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "The ATM didnt let me get cash", "I got double charged for a payment so how do I fix that?", "I need to transfer some money, can I use my credit card?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "What do I do if I notice a strange withdrawl in my statement?", "I can't withdraw money", "Where is the money that I transferred.", "I am unable to get cash from the ATM", "There is a payment that is not mine in the App.", "I am not able to make a purchase because there is an issue with my card", "Status of the card I ordered.", "my card payment has been declined, do you know why?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "There is a single payment on my card which shows as pending.", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "When will the money from a transfer be made available on my account?", "My transfer didn't complete. Why can't I access funds?", "How do i verify my card?", "Is there a fee for paying by card?", "My money transfer has not yet occurred", "Why wasn't my bank balance updated?", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "Why doesn't it show that I did a balance transfer?", "I'm not recognizing the card payment.", "I've deposited a check but the cash isn't showing that it's there yet.", "Can I transfer money to my credit card?", "I have a transfer that is pending.", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "I have an odd payment in my statement", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "I need to know where my funds come from.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Why did the cash deposit not show up in my account?", "Why did my payment get declined?", "How do I get my cash withdrawal to show?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "There is a fee I don't recognize on my statement.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "how long until a cash withdrawal will show on my account", "Think someone has took money out with my card. What shall I do?", "I am having an issue with an in country transfer I did a few days ago. It has yet to appear in my account. I have checked to be sure that all account information is correct multiple times. What is taking the transfer so long?", "Explain why my card payment wouldn't go through.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Where is my card?", "why do I have an unknown payment?", "There is a record of payment I never submitted on the app.", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I am being charged the wrong amount on my card.", "I made a mistake with a transaction!", "How can I tell where my funds came from?", "What is the fee to receive money?", "I was charged an extra dollar on my account and would like to know the reason.", "Why can't the person I sent the money transfer to see it?", "I am unable to use my card for some reason.", "How do I cancel my card? There are charges on my account that I didn't make.", "Why didn't the money I transferred into my account get added to my balance?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "A direct debit payment that I didn't authorise shows up in my app.", "I have a duplicate payment on my account", "If my account is low in funds, can I set an auto top-up?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "Please double check my card - withdrawal was working fine so far, but this morning on the way to work it suddenly got declined!", "My accounts been charged a payment for something I didn't make.", "I sent a check into the system but still haven't received the cash yet", "I don't recognize this debit transaction in my billing statement?", "It looks like someone else withdrew cash from my account, can you help?", "Your machine took my card. How do I get it back?", "Can I request a card?", "I received my card, how do I get it to show in the app?", "The app doesn't show the card I received.", "Someone else may be using my card. There are transactions I don't recognize.", "I sent some money and the receiver can't access it.", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "where can I get the info for my funds", "My money didnt go through after I transferred.", "Where's the money I transferred into my account?", "What does it mean if my cash withdrawal does not show up properly?", "I've tried many times to make a payment, but it's not going through. What's wrong?", "I don't know where this debit transaction on my statement came from.", "Im waiting for my transaction to go through.", "Are there any fees associated with receiving money?", "Is there any way to see my card in the app?", "My card did not work at store.", "Why did my card payment get declined?", "Why was a transaction on my card declined?", "I think I was charged extra on my payment on last Saturday. Maybe the exchange rate was wrong? I'd like a refund.", "Payment i did not do", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "How can I see my source of funds?", "It says that my payment is pending, what does that mean?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "I got a message saying I made a withdrawal from the bank machine, but I did not.", "where has my transferred money gone?", "HOw do I get my card back after the ATM has pulled it in?", "There was a limited amount of money available at the time of my transaction." ]

[ "Why hasn't my refund appeared on my statement?", "Where is my refund? I have been checking my account all day.", "My refund has not arrived, and I am unsure why. Who do I contact?", "There's a refund missing from my statement", "A refund for a recent return has not arrived on my card.", "Is there a reason my refund isn't showing on my statement?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "When can I expect my refund?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "My refund has not shown up on my statement.", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "Where can I see the refund in my account", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Why can't I see a recent refund in my statement?", "Why is my refund not showing up on the statement?" ]

[ "Top up not available in my wallet.", "Can you explain to me why a cash withdrawal shows up as pending?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.", "My cash withdrawal shows pending, why?", "I deposited a cheque and its been days and I still haven't received the cash!!", "Why is the transfer still pending? Can I do something?", "Why is a payment I made reverted back to my account?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "Why isn't my id verifying?", "The balance on my account wasn't updated after I made a depost.", "Why is my last transfer pending?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Help! I made a transfer in error and need to cancel it before it's complete!", "Why didnt my top up go through", "I requested money from the ATM and it didn't give me as much as I requested.", "I added money to the card but the transaction didn't go through", "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Why has my beneficiary been denied?", "Why can't I use my American Express with Apple Pay to top up my account?", "Why am I getting declines when trying to make a purchase online?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Why is my cash withdrawal pending?", "My contactless payments have not been completed successfully.", "Would you please unblock my pin? I don't know why, but it's blocked.", "Why was I charged for payments? You didn't warn me about additional fees.", "I made a cash deposit going to my account but it is not there", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "my card payment has been declined, do you know why?", "Is there a reason that my top-up is still pending?", "Why hasn't my friend's transaction arrive yet?", "I used my card to top up, but the money is not there!", "The app is showing a direct debit transaction that I did not perform", "Is there any reason my cash withdrawal still shows as pending?", "My beneficiary has been denied, is this normal?", "Transfer unable to be completed, states 'declined'", "I topped up my account but the money isn't there now.", "How long will it be before the person I sent money to is able to see it?", "I see a reverted payment on my account. Why has this happened?", "My card payment did not work.", "I got less than what i asked for in the ATM, why?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I think I deserve a refunded on a certain item.", "Why are my purchases from this morning still pending?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I see a direct debit that I didn't authorize", "Why hasn't my top-up finished pending yet?", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why is my withdrawal still pending?", "If I see a payment in the app that I don't recognize, what should I do?", "Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "The ATM didn't give me the the withdraw amount requested.", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "My order hasn't shown up yet, what can I do?", "Says my transfer can't be completed?", "Where is the money that I asked for? I asked for more than I got!", "What does it mean if my payment was reverted?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I used my card to top up but it's saying it is still pending. What does this mean?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I made a deposit and the balance hasn't been updated.", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I am confused why there is cash I did not accept in my account", "How do I get my money back for something I bought?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I don't see the transaction I made to a friend on my account.", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "My card still hasn't arrived after two weeks, now what?", "What is the cause of the delay in applying my card payment to my account?", "I tried topping up using my card, but the money is gone?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "What's the reason my new card hasn't come?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "Can you look at my account ans see why my card was declined", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Why would the app deny my top-up?", "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "Help! The atm won't give me my card back.", "Can you tell me why I wasn't able to complete my transfer?", "How do I fix a payment that was reverted", "Why has my card payment been declined?", "Why is my ATM cash withdrawal not working?", "is there something blocking me from making transfers", "My card payment doesn't work.", "Unable to use my American Express with Apple Pay to top up my account", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "How come I can't get money at the ATM", "I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.", "Why has my account balance not changed after depositing a cheque?", "I made a payment that is not yet complete.", "Please check and let me know why my transfers are getting declined.", "Why was I declined when I tried to get my money?", "I was trying to top up my account and it isn't working", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "The ATM didn't give me the full requested amount", "I tried to transfer money and it did not work.", "Why are my payments showing pending?", "I asked for $40 and I only received $20, what happened?", "Help! In the app there is a payment that I don't remember.", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Why was a payment I made reverted?", "new customer and filling gas for the first time today, not working,", "I need to find out why my pending payment hasn't gone through.", "My top-up showed as complete, but it's no longer there! What's going on here?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Why is my withdrawal from the ATM still showing as pending?", "I sent some money and the receiver can't access it.", "I looked on the app and it says I withdrew cash. I didn't!", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "My top up is not showing up in my wallet!", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Why hasn't my top-up been completed?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?" ]

[ "I requested a refund but am unable to see it in my account. Why is that?", "my refund has not hit my account yet", "How long will it take to refund me", "My refund isn't showing up on my statement.", "How long will it take to get my refund", "My refund isn't going fast enough.", "Is there a reason my refund isn't showing on my statement?", "Why hasn't my refund appeared on my statement?", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "My refund is missing from my statement.", "My refund has not shown up in my account. Where is it?", "I am missing a refund amount on my account.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "Can you tell me why my refund is not showing in my statement?", "Why doesn't a return show up im my account from a purchase I made?", "Why isn't my refund showing in my statement?" ]

[ "I see a cash withdrawal that I did not perform.", "How do I return something for a full refund?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "Why is my transfer still pending after all this time?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Waiting for the cash I deposited this morning still", "Why is my transfer not done yet?", "I was wondering why my payment hasn't gone through yet, its been a while.", "The app says that I got cash in an ATM and I didn't", "Why would my payment have been returned to my account?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "Why did I only receive a partial amount of what I tried to withdraw?", "There is payment showing that I didn't do.", "How long does it take for a bank transfer to show on my balance?", "why have I got a pending transfer? I'm confused!!", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "My payment still hasn't processed!", "i put money on my card and i dont see it on the balance", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "The app is showing a cash withdrawal that I didn't make.", "Can you explain why my Google Pay Top isn't working?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "In my statement there is a payment that is I do not recognize", "I enetered the wrong information, I need my account unblocked How do I do that?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "Can you tell me why my transfer is pending still?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I'm checking the app and I see a payment that's not mine.", "My card payment failed.", "It didnt work when I tried to pay contactless at the bus today. Why?", "My payment's stuck on pending.", "I got a declining message during a transfer? please tell me why", "I made a cash deposit and the balance wasn't updated.", "I submitted a cash deposit to my account but it hasn't posted yet.", "Where did my money go? I'm not able to withdraw it from my ATM.", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "I still haven't received my card after two weeks, is it lost?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "I did not make a cash withdrawal that is on my statement", "I made an out of country transfer and it hasn't went through yet.", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "Can you explain to me why a cash withdrawal shows up as pending?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "How long does it take for the money to show up in my account?", "my cash withdrawal has not come out of my account yet.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I want a refund on the things i bought", "How come when I tried to pay contactless at the bus it didnt work?", "Why doesn't the card payment work", "I made a cash withdraw and it shows up as pending why is that?", "Why is the transfer still pending? Can I do something?", "I would like a refund on one of your products that has been sold to me", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.", "Some cash is showing up in my app that I did not get.", "What do I do if I do not recognise a cash withdrawal?", "Where did my top-up go? I can't find it in my wallet", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "Can you tell me why my credit card was declined while trying to top-up?", "I would like my refund for this item I bought.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "How do I cancel my card? There are charges on my account that I didn't make.", "The app says I got cash from an ATM but I didn't", "Why is my identity verification process not working?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "How long does it take for a transfer to show up in my account?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "My cash withdrawal is showing as pending, why?", "I want to know about your refund policy.", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "There's a payment with my card that I didn't perform. I don't know that name shown.", "Would I be able to refund an item?", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "Why has my top up not gone through yet?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "I have a payment I didn't do", "Is it possible to have an item refunded?", "My credit card transaction was declined for a loan payment. Can you tell me why?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Why are you keeping my money from me by declining my card? What is going on?", "I transferred money but the balance did not update.", "Why is a transaction showing as pending when I recieved cash from an ATM?", "I've already sent the money out and still have not received money in my account.", "I sent money about 5 days ago and the recipient has not received the money yet.", "I made a payment that is not yet complete.", "I just deposited cash to my account and can't find it!", "Could you please help me figure out why the seller has not received their money after I sent it.", "I'm not sure why my card payment was cancelled, can you find out why?", "There's a debit on my account that I didn't do.", "Why didn't I receive all the cash I requested?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "I was not distributed the correct amount of cash that I asked for", "Why am I being charged for withdrawing cash but haven't in the past?", "I deposited a cheque a week ago but have yet to receive the cash.", "My card payment wasn't accepted." ]

[ "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "Transaction refund missing from my statement.", "My account isn't showing the refund", "My refund for a purchase hasn't cone through yet.", "Is there a reason my refund isn't showing on my statement?", "I should have received a refund however it is not showing on my statement", "The refund doesn't show in my account", "When will my refund come through", "How long will it take to get my refund", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "Did my refund go through? It's not on my statement.", "My refund isn't going fast enough.", "Why is the refund not on my statement?", "How long will it take to refund me", "How can I investigate a missing refund?" ]

[ "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I made a payment that's pending. Will it go through?", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "Last week I put a cash deposit into my account and it is still isn't there.", "why wasn't a transfer to account approved", "why have I got a pending transfer? I'm confused!!", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Balance hasn't been updated following a bank transfer", "There was a direct debit transaction I have don't think should be there.", "Is there a reason my top-up has been cancelled?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I can't access my account.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "My balance doesn't show my deposit.", "Can I tell if my top off didn't work? It doesn't seem to have.", "What should I do if my card payment was cancelled?", "My card payment was cancelled it seems.", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "The card I have doesn't work.", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Why is my cash withdrawal pending?", "I made an out of country transfer and it hasn't went through yet.", "The app is showing a direct debit payment that I never made", "I did a payment but the app reverted it", "Tell my why my top-up is pending.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "I don't recognize this debit transaction in my billing statement?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Everything seems fine with my account, so why did it decline my payment?", "my identity hasn't been verified and i can't edit my details, what's next", "A withdraw I tried to make at the ATM was declined I don't know why.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "The app says I got cash from an ATM but I didn't", "Why is my transfer not done yet?", "The app is showing a cash withdrawal that I didn't make.", "The card payment didn't work", "The transfer I made isn't reflected in my balance", "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?", "I would like to dispute a payment I didnt make", "I need to find out why my transfer didn't get there.", "I didn't get cash from an ATM, but the app says I did", "My payment's stuck on pending.", "How long does it take for money to transfer as my balance hasn't been updated", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "Is there a problem with the payment that I see is still pending?", "The balance on my account wasn't updated after I made a depost.", "Why was my account deducted from a seller when I didn't approve of it?", "I made a check deposit but the cash hasn't arrived in my account yet.", "My wallet doesn't show my recent top up.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I lost the code and can not get into the app. Help!", "Will you please help me get my card back?", "I can't withdraw money", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I wasn't able to do a transfer to an account", "I put my check in the bank, but I haven't gotten my cash yet?", "I made a money transaction but the recipient can't see it", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Why is this payment pending?", "I don't recognize this withdrawal on my statement", "My balance was not updated with my checque or cash deposit.", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "What do I do if I got the wrong amount at the ATM?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "Seems like my top-up has failed", "I added funds to my account but the app didn't process it.", "I don't think I made this transaction on my statement", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I purchased something and already received it, why hasn't the money taken out?", "After my checque or cash deposit, my balance didn't update.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "The transfer was accepted but now it's stuck on pending. When will it go through?", "Why is my last transfer pending?", "I would like my money back for an item I purchased", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "My American Express is in my Apple Pay and the top up is failing, why?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "my cash balance less than what I thought", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "Why is my beneficiary not being allowed to get payment services?", "Why can't I withdraw money?", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "My card has not been delivered yet and its been a week since I ordered it, please help", "My card doesn't seem to work.", "I have a reverted top up I made and wanted to know why it didn't go through.", "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?", "My card payment's cancelled", "A transaction to a friend still hasn't shown up.", "Can you tell me why I haven't received my new card?", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "I tried to make a transfer but it failed", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "The correct amount of cash was not received.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I did not do this payment", "I didn't get the right amount at the ATM.", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Are my contactless settings correct? I tried to use it today but it wasn't working.", "My balance doesn't include my latest transfer", "Is there a reason my payment is still pending?", "I seem to be unable to make any transactions.", "I sent some money and the receiver can't access it.", "My cash deposit hasn't posted to my account.", "I didn't withdraw the amount of cash that is showing up in the app.", "I would like a refund on the extra pound I was charged.", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "Why didn't the money I transferred into my account get added to my balance?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "I was checking my statement and I think one of my card payments has reverted", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?" ]

[ "My refund isn't showing up on my statement.", "Why hasn't my refund appeared on my statement?", "Why isn't my refund shown on my statement?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "when will I get my refund?", "Please send my refund now.", "Why can't I see my refund in my statement?", "I have not received a refund.", "I can not find my refund.", "There is a refund missing.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Did my refund go through? It's not on my statement.", "A refund is taking too long.", "I returned something to a store but can't see my refund.", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you." ]

[ "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "My transfer was wrong, are you able to stop it before it goes through please?", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "Why is a payment I made reverted back to my account?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "If my top-up didn't transfer, what went wrong?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "My disposable virtual card was rejected by the merchant, please help?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "What does it mean if it says that my payment is pending?", "I purchased something and already received it, why hasn't the money taken out?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Why is it taking so long for my pending transaction to post as cleared?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Why didn't I receive the right amount of cash at the ATM?", "what is going on with my cash withdrawal? the exchange rate is wrong", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "I got my American Express in Apple Pay, why is top up not working?", "I put money into my account for the minimum balance but the application didn't accept.", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "can you check why I wasn't able to top up?", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "The app says I got cash from an ATM but I didn't", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Why was I charged a fee when making this transfer when I shouldn't have been?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I have a cash withdrawal on my statement that I am unsure of.", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "I would like my refund for this item I bought.", "I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!", "I see a reverted payment on my account. Why has this happened?", "I'm waiting for a money transfer to show, still.", "I have a charge I did not make.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "My account balance has not gone up even though I just transferred money into it", "My top up hasn't gone through yet, why?", "I tried to transfer money but it didn't go through", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "My card payment did not go through.", "Under what condition will my payment revert?", "IM still waiting for my account to update from a cash deposit?", "Why are my purchases from this morning still pending?", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "My top-up showed as complete, but it's no longer there! What's going on here?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Recipient has not received the money", "Help! I made a transfer in error and need to cancel it before it's complete!", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "If my identy verifacation hasn't gone through can I use my account?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I transferred money and it didn't get there.", "How do I see my updated balance after I make a cheque or cash deposit?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I have a reverted top up I made and wanted to know why it didn't go through.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I submitted a cash deposit to my account but it hasn't posted yet.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I didn't receive all the cash I asked for", "I made a cash deposit to my account but it is not there", "My withdrawals were going smooth until I got declined today. What is going on?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "why wasn't a transfer to account approved", "I have received my American express in apple play, looks like top up has an issue, please help?", "My transfer to beneficiary didn't go through", "There is a direct debit payment on my account that I didn't authorize.", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "Why hasn't the transaction I did to my friend arrived yet?", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "I am seeing inside the App a some cash withdrawal that is not mine", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "How do I return something for a full refund?", "I see a transfer fee, but to my understand, that should have been free, what happened?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "They is a payment I don't recognize on my statement.", "Why can't I top up by cheque?", "When I look at my statement there is an extra fee, that is for what?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "Why is my transfer still pending after all this time?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "I was checking my statement and my top-up has been reverted", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "What happens when a beneficiary can't receive my transfer?", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "Why has my transfer not arrived yet?", "My balance is not what I thought it was following an ATM withdrawal", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "What is the refund procedure?", "What does it mean if my payment has been reverted?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "I see a cash withdrawal in the app that I did not do.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I withdrew money but the full amount wasn't dispensed.", "My transfer didn't arrive to the recipient", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?" ]

[ "The refund has not appeared in my account", "Is there a reason my refund isn't showing on my statement?", "I was supposed to get a purchase refunded but I don't see the money in my account", "I was supposed to get a refund but I do not see it.", "My statement doesn't show that a refund has processed", "The refund on my account hasn't shown up", "Why isn't my refund showing in my statement?", "How can I investigate a missing refund?", "I contacted the seller and he won't respond. Please just refund me my money.", "when should I receive my refund", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "My refund has not yet been credited on my statement", "i need a refund from you because the merchant is refusing, can you do that?", "why cant you just refund me instead of a merchant", "Please help me. I am still waiting on a refund.", "Where is my recent refund in the my statement?" ]

[ "Why is my card payment showing as pending?", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "The right amount of cash was not sent to me.", "They is a payment I don't recognize on my statement.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Why has my card payment not yet been applied to my account?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "I can't withdraw money", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "There's a debit on my account that I didn't do.", "Why does my payment appear as pending?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "I do not recognize a direct debit payment that I see on my app", "Why can't the person I sent the money transfer to see it?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "Can you tell me why my card payment was cancelled?", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Top up not available in my wallet.", "I got my American Express in Apple Pay, why is top up not working in my country?", "I have a direct debit I didn't make", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "Why hasn't my transfer gone through", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "I made a bank transfer and the balance hasn't updated yet.", "I am unhappy with an item I bought. How do I get a refund?", "Why did I not get all the cash I asked for?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "I haven't received my transfer funds yet, where are they?", "I can't find any option to top up with a cheque?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "Can you look at my account ans see why my card was declined", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Unable to complete transfer, states 'declined'", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I see a direct debit transaction in my history that I did not set up.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I can't see my latest bank transfer", "I sent a payment, but the person I sent it to says they don't have it", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "My disposable virtual card was rejected by the merchant, please help?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Cash withdrawal still pending?", "I made a check deposit but the cash hasn't arrived in my account yet.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I can't see my cash deposit in my account.", "I didn't get all the money I asked for", "My money transaction can't be seen by the person I sent it to", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I attemped a transfer and it didn't go through.", "I already paid to top-up but the funds aren't available yet, where are they?", "Although I transferred some money, it has not as of yet, arrived.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Why is my payment in pending status?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Can you tell me why my transfer is pending still?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I topped up last night but don't have any funds, why not?", "I used my card to top up, but now I don't see the money in my account.", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I am seeing unathorized transactions in the app, on my account.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I have a payment that hasn't went through yet.", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "I got my American Express in Apple Pay, why is top up not working?", "How long does a payment show as pending before i should worry about it?", "how do you determine your exchange rates because one of yours was off when i got cash", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "I have a charge I did not make.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "I tried to deposit a cheque into my account and it is not letting me.", "Why hasn't my son received the transfer I sent to him earlier?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "I went to look at my top-up and it was canceled, can you tell me why this happend?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Why hasn't my transfer been made?", "I placed a cheque but the funds aren't there", "I tried topping up using my card, but the money is gone?", "I made a cash deposit and the balance wasn't updated.", "How come when I tried to pay contactless at the bus it didnt work?", "Why can't I get cash?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "A cash withdrawal is showing up that I didn't do.", "I made a cash deposit going to my account but it is not there", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "I didn't receive the correct amount of cash", "Why is my withdrawl to cash still pending?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "My payment is in the app but hasn't gone through yet", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "I deposited a cheque with some money, but the balance hasn't changed.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I shouldn't have been charged but I see a fee, why?", "Can you tell me why my credit card was declined while trying to top-up?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "I'm sure I have enough money so why didn't the store accept my card?", "Why don't I have my transfer?", "My balance is not what I thought it was following an ATM withdrawal", "Why hasn't my top-up gone through?", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "There is a fee I don't recognize on my statement.", "I did not receive my full withdrawal amount" ]

[ "I was supposed to get a purchase refunded but I don't see the money in my account", "when will I get my refund?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "When will a refund post to my account?", "I am still waiting for a refund", "Still waiting on a refund.", "i need a refund from you because the merchant is refusing, can you do that?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "My statement has not shown my refund.", "A refund is taking too long.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "Can I check my recent refund in my statement?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "I should have a refund in my statement but I can't see it" ]

[ "I have an unfamiliar direct debit in my statement.", "There is a pending payment on my account, what does this mean?", "I made a purchase earlier today but it is still listed as pending- when will it go through?", "Whats the limit on my top up", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I sent a payment, but the person I sent it to says they don't have it", "Why didn't I get the amount I requested at the ATM?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Bank transfer to account did not show up, please help?", "why hasn't my cash arrived yet from my cheque?!", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "I want to return an item.", "Why does my statement show a $1 charge on my account?", "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?", "From where can I withdraw?", "how do i see what i transferred", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I made a payment that's pending. Will it go through?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I bought something and already paid for it but now I don't see it.", "Why did my transfer fail? What can I do?", "I used the wrong ping too many times and now the account is blocked. How do I unblock?", "Why was my transaction not approved?", "What would be the reason there's an extra fee on my statement?", "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.", "Why isn't my deposit in my account?", "I was charged twice for a few things this week when I only bought one. What do I do?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "The app is showing a direct debit payment that I never made", "I have a reverted top up I made and wanted to know why it didn't go through.", "did not receive correct cash upon withdrawal", "One of my card payments has reverted", "I have a payment I didn't do", "My transfer isn't in", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "How can I the person see my money transaction?", "I normally have no issues making transfers, so why am I suddenly being told it is not possible?", "My latest transfer seems to be missing.", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "My wallet isn't showing my top-up, did I do something wrong?", "Why didn't I receive the right amount of cash?", "Help me. My transfer was declined. How could this happen?", "I made a mistake when I did a transfer so now what can I do to fix that?", "How come there is a $1 extra charge on my statement?", "I'm trying to take money from my account but its not letting me. Help!", "Is it possible that my card payment was reverted?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I made a bank transfer but it doesn't seem to have gone through?", "I did a cash deposit to my account but it doesn't show up", "My account balance has not updated since I deposited a cheque recently.", "How can I view the source of my available funds?", "I got my American Express in Apple Pay, why is top up not working in my country?", "I need a transaction reversed from my account.", "how long does it take to reflect in my balance a top up", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "Isn't my top-up supposed to mean its complete?", "Why hasn't the money I transferred into my account shown up yet?", "I want to take back my transaction", "I am seeing in the App a diret debit that its not mine", "I see a direct debit transaction that I didn't make.", "Why has my card payment been reversed?", "Why is there an extra charge on my statement.", "Why doesn't the person I sent money to see that transfer yet?", "Can I cancel a transaction?", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "I would like to know why my payment is still pending, can you help?", "I received my card, how do I get it to show in the app?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Why is my withdrawal from the ATM still showing as pending?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I got my American Express in Apple Pay, why is top up not working?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "If I was mugged and lost everything, how do I access my account and app?", "What does it mean when it says I have a payment pending?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "Why is my top-up showing as cancelled?", "Is it possible to cancel my transfer?", "Why can't I complete my transfer?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "My transfer into my account isn't showing up.", "Will the duplicated payment be refunded?", "Where is my deposit?", "I can't access my account.", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "What may be the reason that my transfer did not go through?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "The cheque I sent a few days ago has not been deposited yet, what is the hold up?", "There was a direct debit transaction I have don't think should be there.", "What do I do if I completed a money transfer but the recipient hasn't received it?", "I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?", "Why can't my transfer complete?", "Why are the things I bought earlier today still showing as pending?", "Where is the money I pushed it's on my mobile app as being withdrawn.", "Why hasn't my balance increased after depositing a check?", "I got a strange cash withdrawal in my statement", "After my checque or cash deposit, my balance didn't update.", "How can I tell if my card payment is reverted?", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "why did my account decline a incoming transfer", "I completed a money transaction but the recipient hasn't received it", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "What is this extra fee on my statement.", "Why is my purchase showing as pending?", "Why hasn't my transaction arrived?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "I did not make a cash withdrawal that is on my statement", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "My recent transfer didn't go through - why not?", "Can I cancel a transfer I made", "I tried to take out cash but the amount isn't right, so what do I do?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "Why is the cash deposit not showing up in my account?" ]

[ "My statement has not shown my refund.", "I am awaiting my refund", "I am missing my refund.", "Why doesn't a return show up im my account from a purchase I made?", "I was supposed to get a refund but I do not see it.", "I still don't have a refund.", "I was supposed to get a purchase refunded but I don't see the money in my account", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I can't find my refund. Please help.", "My refund isn't going fast enough.", "Where is my refund? I have been checking my account all day.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "My refund is missing from my statement.", "My refund for a purchase hasn't cone through yet.", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I can't see all the refunds in my statement" ]

[ "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "The recipient can not locate funds.", "I want to know why I have been unable to withdrawn funds.", "I want information about the source of funds.", "Why hasn't my cash arrived from a deposited check?", "There are automatic debits on my account that I did not make.", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I already paid to top-up but the funds aren't available yet, where are they?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I've been waiting a while for my card, is there a way to know when it will arrive?", "I recently transferred some cash, but the balance has not changed.", "How can I find out why my transfer didn't go through?", "What is the meaning of a pending payment?", "I have an unauthorized charge.", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "I topped up my card but the money disappeared.", "What does it mean if my cash withdrawal does not show up properly?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "My payment has an incorrect exchange rate.", "My credit card cancelled a payment for a purchase.", "My payment did not go through because the app reverted it", "Do you know why my card payment is declined?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "It didn't give me my cash", "In my app, a direct debit payment I didn't do shows in my app", "How can I find out the source of my available cash?", "Is something wrong with my account, my balance didn't change after I transferred some money", "Will I be able to track the card that was sent to me?", "My card has not been delivered yet and its been a week since I ordered it, please help", "I have money in a foreign account that I want to send to this account.", "I tried to use my debit card, but the payment did not work.", "I can't access my account.", "I'm concerned because my cash withdrawal is pending.", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "I made a deposit and the balance hasn't been updated.", "Why didn't my transfer get to the recipient?", "A card has been sent to me, how do I track it?", "My top up was reverted. Can you help?", "How many days does it take until funds are in my account?", "When will my transfer be in my account?", "Help me find the transfer that I did.", "How long does an item I bought show as pending?", "I can't see the transfer that I put in.", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "How long am I to wait before the transfer gets to my account?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "There are strange transactions on my account. What should I do if I think someone stole my details?", "CAN YOU EXPLAIN HOW TO TRANSFER MONEY INTO MY ACCOUNT FOR ME?", "It seems my top up is reverted?", "Is it possible for me to get money out in a different currency?", "When will I recieve my new card?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "My statement shows a strange direct debit.", "I want to reverse a transaction I did this morning", "A payment shows up on the app that I never made.", "I had transferred some money but the balance hasn't changed.", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "I made a card payment and a fee is showing up?", "Is there a money transfer fee?", "I submitted a transaction but it was for the incorrect account.", "Am I able to track the card that was just sent to me?", "How to I transfer my funds into my account?", "Can you explain why there is a payment showing twice?", "Where is my missing cheque I deposited?", "What should I do if my card is missing?", "How can I deposit money to my account?", "What type of card will I receive?", "what is this charge i didnt do it what can i do", "My card has not come in the mail yet.", "What do I need to do to transfer money into my account?", "Why hasn't my card been delivered?", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Who can I speak with regarding a lost card?", "I didn't cancel my card payment.", "Can I cancel my transaction?", "Where do my available funds come from?", "I would like to know why my payment is still pending, can you help?", "I tried to transfer money and it did not work.", "I didn't make this payment!", "Can I cancel a transaction?", "Is there a reason my new card hasn't arrived?", "Why has my card payment been declined?", "I made a payment and it is showing up twice", "What do I do if it says my card payment has been cancelled?", "There is a duplicate charge on my account.", "Can you tell me when my card will arrive?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "I transferred money and it didn't get there.", "I think there has been a mistake on my exchange rate for this purchase.", "How can I find out where the funds are flow?", "I see a direct debit charge that I did not approve", "I did not do this payment", "What is a pending payment?", "My card isn't letting me purchase something and I wanted to know why.", "How can I prove the source of my funds?", "A transaction posted twice to my account.", "I have a transaction showing multiple times.", "I have a withdrawal waiting to go through.", "I need to find out why my transfer didn't get there.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "someone is using my account", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I had a cheque deposited, but I still haven't seen the cash.", "How long before a check I send clears?", "My card hasn't arrived yet. What do I do?", "Why is my payment in pending status?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "Card payment has be declined.", "I think there has been a mistake with my transfer", "Has my top-up gone through?", "I was checking my statement and my top-up has been reverted", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "Can you tell my why my funds transfer did not work properly?", "I need help with a lost card", "How do I go forth on transferring money into my account?" ]

[ "I was supposed to get a purchase refunded but I don't see the money in my account", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "A refund for a recent return has not arrived on my card.", "Why isn't my refund showing up?", "I was supposed to get a refund but it is not showing up on my card", "Can I check my recent refund in my statement?", "My refund for a purchase hasn't cone through yet.", "Transaction refund missing from my statement.", "I have not received a refund.", "I'm supposed to have a refund but it isn't there", "Can you tell me why my refund is not showing in my statement?", "I requested a refund but am unable to see it in my account. Why is that?", "I can't see my refund on my account", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "Where is my refund? I have been checking my account all day." ]

[ "Why is it taking so long for my pending transaction to post as cleared?", "I was getting cash and can't get my card back.", "I tried to withdraw money but I was declined!", "I bought something in a foreign currency but the rate applied is wrong!", "Why did my transfer fail? What can I do?", "i transfered and yet it is still pending", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "What does pending payment mean?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "I purchased something abroad but the exchange rate is incorrect.", "I need help with understanding why my card is not working.", "What do I do if a transaction shows up twice?", "What stopped my transfer, from being accepted?", "Can you tell me why my card payment was cancelled?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "Can you explain why my payment was charged a fee?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "The balance has not been updated.", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "Card payment is still pending, why is that the case?", "Why is my cash request and the amount I received different?", "I don't see the transaction I made to a friend on my account.", "I don't recognize a charge on my statement.", "i withdrew cash and dont see it reflected on the balance", "I got the incorrect amount of money given to me from my account", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "what do i do if my verification failed", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "My top up is still pending", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "I see money go out that I didn't withdraw.", "I tried to make a transfer but it failed", "What can I do about a direct debit transaction on my card that I didn't make?", "How can I check the source for my funds?", "I don't know what pending transaction means.", "I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.", "I don't see a money transfer yet", "can you tell me why my transfer failed?", "My identity is unable to be verified.", "I have a pending cash withdrawal", "My transfer's stuck on pending.", "My card payment was reverted", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I am trying to make a transfer to a different account but they keep getting declined. I have double checked all the details and the information is correct.", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "I am not recognizing a debit payment from my account.", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Why am I being declined?", "Why was a transaction on my card declined?", "I dont see my reciept", "My top up is pending still", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "I am still waiting for a transfer to show", "Why hasn't the app verified my identity?", "Why is my transfer pending when I already made it?", "I deposited money in the form of a cheque, but my balance has not increased.", "My transfer isn't in", "There is a payment that I was charged two times for.", "Is the system down? I've been trying to do a transfer and have failed?", "My card payment has been declined", "For some reason I am unable to preform a transfer to a beneficiary.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Can you help me retrieve my card?", "I see a cash withdrawal that I did not perform.", "I sent some money and the receiver can't access it.", "Help me cancel a transaction.", "I got some cash in the ATM but its still pending", "Why have I been charged more than once for the same transaction?", "I'm not sure why my card didn't work", "Balance hasn't been updated following a cheque or cash deposit", "Can I stop a transaction?", "There was a problem with the exchange rate on a purchase.", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Please verify my source of funds.", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "Can you explain why my transfer was unsuccessful?", "I see a direct debit charge that I did not approve", "What is a pending payment?", "The payment for the card did not go through", "Help! I need to cancel a transaction.", "Help! The app says I took out cash but I didn't!", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why did my card payment get declined?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "Balance hasn't been updated following a bank transfer", "I transferred some funds but I don't see it", "I sent money and the recipient has not received their money after two weeks.", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "How can I tell if my card payment is reverted?", "I did a cash deposit to my account but it doesn't show up", "How long does it take for the money to show up in my account?", "My balance was not updated with my checque or cash deposit.", "My payment for my card is not working", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "My top-up didn't go through; it still says pending. What's up with that?", "It appears I have a fee in my statement.", "Why are the things I bought earlier today still showing as pending?", "My topup got reverted. Please let me know if there is any issue in system.", "How do I receive money from someone?", "What should I do if I see a withdrawal is pending?", "Why am I being told this transfer will not go thru", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Can you please check why I am having this extra fee on my statement.", "I bought something in another country but the exchange rate is wrong", "what is source of my funds, need to verify", "A transaction is repeated several times on my account.", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "My transfer appeared not to work.", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Why did my top-up not go through?", "I have yet to receive the cash I added to my account this morning." ]

[ "I'm supposed to have a refund but it isn't there", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "My statement doesn't show that a refund has processed", "Why doesn't a return show up im my account from a purchase I made?", "My refund is still pending", "I returned something to a store but can't see my refund.", "how does my statement get updated so i know when a refund will reflect on my balance", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I cannot see a refund in my account", "Card refund is not showing up in my statement.", "My statement does not reflect that a refund has been issued", "I asked for a refund but its not here yet", "I cannot view the refunded amount in my account.", "My account isn't showing the refund", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?" ]

[ "Why isn't the transfer I made to a friend showing?", "I think someone else is using my card. There are transactions I didn't make.", "Why did it decline my payment?", "I bought something in another currency, but the exchange rate was incorrect.", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Someone withdrew money from my account, and it wasn't me.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "Why isn't my top up showing on my wallet?", "I purchased an item and the exchange rate I was given was incorrect.", "I think I see a withdraw I did not make.", "I may need to dispute a Direct Debit payment.", "My disposable virtual card was rejected by the merchant, please help?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "The ATM did not give me as much cash as I requested.", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "Explain why my card payment wouldn't go through.", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "What do I do if it says my card payment has been cancelled?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "I'm expecting to see a cash withdrawal but I'm still waiting.", "The app reverted the payment I made.", "I have a payment that shows twice", "When can I expect to receive my card?", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "My topping up didn't go through.", "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?", "what happens to the funds if a merchant refuses the payment", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "I have transferred some money but the balance hasn't changed", "Something went wrong with my withdrawal. The amount of money isn't right.", "Could you explain why my top-up has gone through yet?", "What is the source of my funds.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "My transfer did not seem to work.", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "There's a debit on my account that I didn't do.", "I don't know what this Direct Debit payment on my account is for.", "Will there be any charges for money received?", "My card did not work at store.", "Why is my money not in my account. I have already sent it out.", "I'm not sure why my top up request was denied", "When should I expect to receive my card?", "You did not apply the correct exchange rate for an item that I bought.", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "How much is it to receive money?", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "My card was not accepted.", "Transferred to account is not successful, help please?", "I think someone stole money from my card", "There is a card payment I do not recognise.", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "It appears my top-up is still pending.", "Can I get some money exchanged?", "Why hasn't my withdrawal shown on my statement?", "A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "When will my card arrive?", "I know I'm getting a new card but would like know when I can expect to receive it.", "Why did the funds not transfer to another recipient?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "The correct amount of cash was not received.", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Am I going to be charged for receiving money?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "Please help me. My card is missing.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "How can I check the source of funds?", "Why is my withdrawl to cash still pending?", "Why is a payment I made reverted back to my account?", "I withdrew cash but it still shows as pending?", "My new card has not been delivered to my home yet. What is going on?", "I am waiting for my card to arrive.", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "After my checque or cash deposit, my balance didn't update.", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Why has my card been declined? whats the deal?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "there is money in my account that i didnt put there", "Can I verify the source of my funds?", "There's a cash withdrawal that didn't make that is showing up.", "Please help. There is a payment in the app that isn't mine.", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "Where are my funds coming from? I need to know.", "Can you please tell me why my cash withdrawal is still pending?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "Trouble transferring transaction contact for help", "need to verify source of funds", "I made a deposit in the ATM and it has not cleared", "cash from this morning has not deposited", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "I have a pending cash withdrawal", "Hey, I tried to withdraw some cash earlier and it's saying it's pending? Will I be charged for this?", "Why can't I get cash out?", "I see a direct debit charge that I did not approve", "I found an unauthorized card payment", "My cash withdrawal shows pending, why?", "My money disappeared! Please help??", "I tried to get cash in the ATM but it was not approved", "I see a payment on my statement for a place I didn't make a purchase at.", "Is there a reason behind why my transfer did not work?", "did not receive correct cash upon withdrawal", "It's been a couple days how much longer do I have to wait for my transfer?", "Where is my last money transaction", "There's a direct debit payment that I don't recognize.", "Why is my card payment still a pending transaction?", "How can I check on the delivery status of my card?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Payment I didn't do.", "My top up is pending.", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "My cash deposit hasn't posted to my account.", "I am not able to make a purchase because there is an issue with my card", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "My balance is not right. It has not been updated for the cash or cheque deposit.", "I still haven't received my card in the mail", "I tried to pay with my card and it didn't work" ]

[ "I still don't have a refund.", "My refund is not here yet", "My refund is not showing up in my account. Where is it?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Still waiting on my refund...", "The refund has not appeared in my account", "I am waiting on this refund, hurry up.", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "Why hasn't my return cleared my account?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "My refund isn't showing up", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Can you tell me why my refund is not showing in my statement?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account." ]

[ "I have a payment listed in error.", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "Why didn't my transfer to a beneficiary happen?", "There is a strange payment on my statement. What should I do?", "I am seeing in the App a some cash withdrawal that does not belong to me", "how come my withdrawal rate is wrong for my cash withdrawal", "Why can't I top up by cheque?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "I need to find out why my transfer didn't get there.", "I see a cash withdrawal that I did not perform.", "What do I need to do to correct this failed transfer?", "Can I exchange an item for a refund?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Could not complete transfer, states 'declined'", "Why has my card payment been reverted?", "What could possibly be the cause of my failed transfer?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "For some reason my card payment didn't work", "Why is there some cash that I did not deposit in my account?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?", "I haven't received my transfer funds yet, where are they?", "Can you let me know why my cash withdrawal is still pending?", "Needed gas, been delayed for half an hour.Please fix it!", "There's a direct debit on my account that I didn't authorize", "I am seeing in the App a some cash withdrawal that its not mine", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Is something wrong with my account, my balance didn't change after I transferred some money", "Is it on purpose that my payment has been returned to my account?", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "There's a cash withdraw on my statement that I didn't make.", "Why didn't my card payment work?", "Why is my withdrawal from the ATM still showing as pending?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "Why hasn't my money transfer shown up yet?", "Payment I did not make.", "My balance doesn't include my latest transfer", "Why hasn't my transfer been made?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "I did a payment but the app reverted it", "I tried topping up my account but it failed, can you help me?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "How do I dispute a direct debit on my account?", "My balance doesn't show my deposit.", "How is my ATM deposit not available yet?", "I sent some money but the intended recipient says it hasn't arrived", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "I just did a money transaction but its not showing they received it", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "What happens if the ATM doesn't give me back my card?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "why didnt my account allow a transfer", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "My disposable virtual card was rejected by the merchant, please help?", "I dont see my reciept", "Why can't my beneficiary access my account?", "My payment didn't work and the money is in back in my account.", "Why isn't the recipient seeing the transaction? I just sent the money.", "I made a mistake when I did a transfer so now what can I do to fix that?", "There is a payment that has not processed.", "I have a card payment that was declined, but why?", "What is the reason for my card payment to be reverted?", "How long do I need to wait to see an update after I make a bank transfer?", "How do I cancel my card? There are charges on my account that I didn't make.", "Unable to use my American Express with Apple Pay to top up my account", "Even though I made a cash deposit, I am not seeing it in my account.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I see an unfamiliar payment on my statement.", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "Could you please tell me why my card payment didn't work?", "There are funds in my app that I did not receive.", "Why is a transaction showing as pending when I recieved cash from an ATM?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "Why do I have a strange payment on my statement?", "My app is displaying a payment I didn't make", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "The exchange rate for my payment last Saturday must be wrong because I was charged extra.", "What is not accepted in order for me to top up my account?", "No transactions are being accepted, what's wrong with my card?", "Why did the funds for one of my purchase come back to my account?", "How do I get my money back for something I bought?", "What is this direct debit in my statement?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "why wont my american express work to add money", "I topped up and now my money is not there anymore! What happened to it?", "I don't recognize what this payment on my statement would be for.", "Cash I didn't get shows in my app.", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "How long does it take to show a deposit I made to my balance?", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "Can you tell me why I wasn't able to complete my transfer?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I received the wrong amount of cash from the ATM. Can you help?", "Is there a reason behind why my transfer did not work?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I need a card reactivation, I had reported my card lost but I ran across it in my jacket.", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Why am I being charged the wrong currency exchange when I purchased something abroad?", "I wanted to top up my account and it doesn't look like it worked", "Why was I charged a fee when making this transfer when I shouldn't have been?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "I'm checking the app and I see a payment that's not mine.", "What is the cause of the delay in applying my card payment to my account?", "i tried to make a transfer to a beneficiary and it didn't go through", "Please help revert my transaction from this morning.", "there is a transaction on my account that i didnt make", "Why wasn't my card payment accepted?" ]

[ "The refund on my account hasn't shown up", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I received a refund, however I cannot see it in my account", "I'm looking at my statement, and my refund is not on there.", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Can you tell me why my refund is not showing in my statement?", "Why isn't my refund showing up in my statement?", "i need a refund right away but the funds aren't available in my account", "I cannot find my refund on my statement.", "Why can't I see a recent refund in my statement?", "I am waiting on this refund, hurry up.", "My statement does not reflect that a refund has been issued", "When can I expect my refund?", "Why hasn't my refund appeared on my statement?" ]

[ "I visited the ATM but got less money than what I requested. Why?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Why is it taking so long for my pending transaction to post as cleared?", "What is the cause that the transfer shows as pending?", "I wanted to top up my account and it doesn't look like it worked", "Why is the cash transaction still showing as not completed?", "Why is the payment from my card still pending?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "This debit is not my transcation. How do I get my money out back?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "Why is my money gone right when I attempted to top up", "I was unable to transfer money from my account.", "I made a deposit in the ATM and it has not cleared", "I bought some things this morning but the payment shows that it is pending", "How long does it take for a bank transfer to show on my balance?", "My friend deposited $100 into my account, but it is not showing up!", "For some reason, I'm unable to transfer funds.", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "why hasn't my top up gone through yet", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "Why was my account deducted from a seller when I didn't approve of it?", "What do I do if I still have not received my new card?", "Card payment is showing as pending", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "I transferred money yesterday, but it still isn't available?", "Can you tell me why my transfer is failing and help resolve?", "Why did my top-up not go through?", "I think my card payment was cancelled. What happened?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "Why is a payment showing up on my card as pending?", "I've already topped up, but I cannot see the funds being available. What happened?", "help, I see money missing I didn't take out.", "I shouldn't have been charged but I see a fee, why?", "I tried to do a transfer but it didn't go through.", "How long will my payment be pending?", "I'm really stuck. I don't know why but my card payment has not gone through.", "I just checked my statement and saw a $1 charge, why is it there?", "I was not given the amount of cash I withdrew", "How do I dispute a direct debit that I didn't do?", "I made a payment but the app reverted the payment.", "How do I dispute a debit that I didn't make?", "Says my transfer can't be completed?", "I see a direct debit transaction that I didn't make.", "dont understand why transfer failed", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "Why is there a direct debit payment on my app that is not from me?", "How is my ATM deposit not available yet?", "Why is my transfer appearing as \"pending\"?", "What is the status of my card's delivery?", "Why was my top-up unsuccessful?", "I added money to the card but the transaction didn't go through", "The app shows a withdrawal that I did not make or authorize.", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I ordered a card a week ago, and it's still not here. What do I do?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "My card payment doesn't work.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I see non-received cash in my app.", "My transfer failed, why did that happen?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "Why would the app revert my payment?", "Is there a charge for getting my money?", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Please help me figure out the reason for the odd withdrawal amount from my account?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "How is my card payment still pending?", "Why am I unable verify my id?", "When I deposit cheques and cash, my balance does not update.", "What does it mean by pending payment?", "My new card has not been delivered to my home yet. What is going on?", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I would like to return my purchases", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "The ATM didn't give me the the withdraw amount requested.", "I did a payment but the app reverted it", "When will my balance reflect a deposit?", "I did a transfer but its still pending", "Some cash was withdrawn in the app, but I did not do it.", "For some reason, the money I added was returned.", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "why did my account decline a incoming transfer", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Help me. There is a Direct Debit that I didn't make.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "Why has my deposit in the ATM not cleared yet?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "My card payment is showing pending.", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Can you provide a reason as to why my transfer did not work?", "I tried to deposit a cheque into my account and it is not letting me.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "How long do I have to wait for my transaction to be completed?", "The ATM didn't give me the amount I asked for", "I used my card to top up but it's saying it is still pending. What does this mean?", "What do I do if it says my card payment has been cancelled?", "When will my cheque process?", "I have a strange cash withdrawal in my statement", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Why is my top-up pending?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "Do you know why my card payment is declined?", "Help, I don't see my money i just added.", "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.", "why hasn't a transaction to a friend cleared yet?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Is there a cost to receive money?", "How long before a check I send clears?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "why did i only get 20.00", "Will the duplicated payment be refunded?" ]

[ "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I am not seeing a refund in my statement.", "My refund is still pending", "I should have received a refund however it is not showing on my statement", "No refund showing in my statement.", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "Why am I missing my refund", "I am missing a refund.", "I was supposed to get a refund but I do not see it.", "My refund isn't showing up on my statement.", "I don't see a refund in my account.", "My refund for a purchase hasn't cone through yet.", "There is a refund missing.", "I was told I would be getting a refund but I have yet to see it", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?" ]

[ "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "Why does my account have a pending cash withdrawal?", "Can you explain why my transfer was unsuccessful?", "Why isn't my id verified?", "Why did my transfer decline", "How long does a transfer take from china?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "What does it mean when a transfer is \"pending\"?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why is my identity not being verified?", "Why is the exchange rate different on my recent purchase?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "How long does it take to activate the card, as it does not look like its working?", "Why is my card payment still listed as pending?", "When will it get delivered?", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "I did a transfer but its still pending", "I made a card payment which is showing me pending.", "I have a transfer that is still pending.", "I did a payment but the app reverted it", "Why haven't I seen the cash from the cheque I deposited yet?", "I need some money transferred ASAP, how long does the process take?", "What is the length of a transaction completion?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "I am having trouble withdrawing cash.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Why does it say pending cash withdrawal on my statement?", "Is there a reason my top-up has not gone through?", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Something went wrong with my withdrawal. The amount of money isn't right.", "Why isn't the transfer to my account showing up?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I am waiting for a pending money transfer to process.", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I have a payment which has not been approved.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Tell my why my top-up is pending.", "I am having problems transferring to a beneficiary.", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "I have a transfer that is pending.", "Where are my funds? I topped off my car but it didn't seem to complete.", "I just noticed my transfer was declined and I don't know why. Can you help me?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Why didn't I receive all the cash I requested?", "Can you tell me why a cheque deposit isn't showing in my balance?", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Why isn't the transfer I made to a friend showing?", "Why has my top-up been reverted?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "My recipient hasn't received the money", "my payment was rejected, do you know why?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I'm waiting for my transaction to complete.", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "So much time has gone by, the pending status shouldn't still be there shouldn't it?", "Why is my app showing me taking money that I did not take out?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Was my card payment reverted?", "Why has my beneficiary been denied?", "When will I receive my card?", "I made a payment that's pending. Will it go through?", "What do I do if I notice a strange withdrawl in my statement?", "What happens when a beneficiary can't receive my transfer?", "A cheque deposit hasn't posted to my account, when will my balance update?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "It's been two weeks, why has the transaction for $1.00 not been reversed?", "how come my withdrawal rate is wrong for my cash withdrawal", "What is the reason that my card payment was cancelled?", "How long does it take to verify a person's identity?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "One of my card payments has reverted", "Why are my purchases from this morning still pending?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Why isn't my purchase exchange rate correct?", "Why has my account balance not changed after depositing a cheque?", "Why was I not able to complete a transfer?", "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "It seems like my card payment didn't work.", "I would like it if I could get an item refunded", "Why is allowance not being given to my beneficiary?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "I withdrew cash but it still shows as pending?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "If I bought something I didn't like, can I get a refund?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "What is the time frame for a transfer from the US?", "Balance hasn't been updated following a cheque or cash deposit", "why have i not got my new card?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "When can I expect my card to arrive?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Why can't I withdraw money?", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "I just finished sending money, but it's not logging on the recipient side.", "How long will it take for the cash I deposited this morning to show up?", "I ordered a card a week ago, and it's still not here. What do I do?", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?" ]

[ "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "A refund is taking too long.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "When will I be able to see my refund?", "Where is my refund? it appears to be missing.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "Can I check my recent refund in my statement?", "I'm expecting a refund but it's no where to be seen", "I cannot view the refunded amount in my account.", "why cant you just refund me instead of a merchant", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I'm looking at my statement, and my refund is not on there." ]

[ "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "How do I get my money back for something I bought?", "Why am I having trouble withdrawing cash?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I was not given the amount of cash I withdrew", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "What stopped my transfer, from being accepted?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Can you tell me why my transfer is failing and help resolve?", "If my card payment isn't working what do I do?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "Was my card payment reverted?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "why hasn't a transaction to a friend cleared yet?", "I tried to do a transfer but it didn't go through.", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "Why would a merchant revert my payment?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "What is the reason that my top-up is still pending?", "What do I do if there is an electronic debit that is not correct?", "What is not accepted in order for me to top up my account?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "what happened to the money after i put in the wrong info and it got declined", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "Why can't I top up with a cheque?", "my card payment has been declined, do you know why?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I added money to the card but the transaction didn't go through", "I am waiting for a payment to be processed", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "I got a declining message during a transfer? please tell me why", "I've changed my mind on an item. How do I get a refund?", "my cash withdrawal has not come out of my account yet.", "I put cash in my account, but I don't see it.", "There is a record of payment I never submitted on the app.", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "Why has my top-up been denied?", "I have a payment that shows twice", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "Why is there an additional fee showing on the statement I received?", "Everything seems fine with my account, so why did it decline my payment?", "I have a pending transaction", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "What is the reason why the transfer shows as pending?", "When I deposit cheques and cash, my balance does not update.", "Why was I unable to finish this transfer?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "Why is my card payment still listed as pending?", "I made a transfer and they haven't received the money I sent them.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Why isn't my id verified?", "My transfer failed, why?", "Why isn't the recipient seeing the transaction? I just sent the money.", "Can you explain why there is a payment showing twice?", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "I looked at my statement and found a payment I and found a mistake.", "Can you tell me why I haven't received my new card?", "I didn't get the correct amount of money from the ATM machine", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "There's a payment with my card that I didn't perform. I don't know that name shown.", "The card payment I attempted to make failed.", "Why is my cash withdrawal still pending?", "The ATM didn't give me the full requested amount", "I did a payment but the app reverted it", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Please help me, there is a transaction in the incorrect account.", "Why is the transfer showing pending?", "ATM apparently not working? Couldn't access funds in my account?", "I made a purchase earlier today but it is still listed as pending- when will it go through?", "I don't think the transaction has gone through, so can I cancel a transfer?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "I bought something and already paid for it but now I don't see it.", "How do I see my updated balance after I make a cheque or cash deposit?", "I can't see the transfer that I put in.", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "The app is showing a payment I never made.", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "I see a direct debit charge that I did not approve", "Why is my money gone right when I attempted to top up", "Who should I talk to or go to resolve a duplicate charge on my statement?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "I didn't receive the amount of cash I requested for the ATM.", "I did not make a direct debit payment as listed on my app", "Is my cash withdrawal pending?", "My accounts been charged a payment for something I didn't make.", "Why can't a beneficiary receive a money transfer from me?", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "did not receive correct cash upon withdrawal", "There is a withdrawal on my account that I don't remember initiating.", "Why am I seeing a direct debit thats not mine?", "i put money on my card and i dont see it on the balance", "I tried to transfer money and it did not work.", "How is my card payment still pending?", "Why is my withdrawal from the ATM still showing as pending?", "Why is a transaction still pending?", "What's your refund policy if I bought an item from you?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "I am not able to do a transfer to an account", "Can you please explain to me why there is an extra €1 fee in my statement?", "The correct amount of cash was not received.", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "why wont my american express work to add money", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I'm not able to withdraw money from the ATM but I'm not sure why." ]

[ "How come my refund hasn't appeared on my statement?", "Where is the refund on my statement?", "What is taking so long with my refund?", "Why is my refund not showing up on the statement?", "Hurry and refund me, I am waiting", "Did I not get my refund? I don't see it.", "My statement does not reflect that a refund has been issued", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "How can I check if I have received a refund if it is not yet on my statement?", "I don't see a refund in my account.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I requested a refund but am unable to see it in my account. Why is that?", "My refund has not shown up in my account. Where is it?", "I still don't have a refund." ]

[ "I requested $100 but only got $20", "Can you tell me why my transfer is failing and help resolve?", "Are cheques accepted to my account? Mine didn't seem to work.", "There is a card payment I do not recognise.", "My transfer was wrong, are you able to stop it before it goes through please?", "The app reverted my recent payment", "My transaction went through but I was charged a fee. Why?", "I have been charged a fee for getting cash", "The app reverted the payment I made.", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "The ATM won't give back my card", "I see a direct debit transaction in my app that I didn't make.", "I attempted to get cash in the ATM but I was denied", "My card will not work", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "Why was my card payment reverted?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "Why was my card declined?", "I want this amount reversed out of my account.", "My cheque is slow to cash", "Why is my transfer not done yet?", "Where is the money that I asked for? I asked for more than I got!", "I want to cancel the transaction I made earlier", "I need to move money to another beneficiary. Why is it not working?", "where to i get my funds from?", "To receive money are there charges?", "My card couldn't complete a transfer, why?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I didn't want to make a transaction, I want to revert it", "My disposable virtual card was rejected by the merchant, please help?", "is there something blocking me from making transfers", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "There is a withdrawal on my account that I don't remember initiating.", "why does the app show a direct debit payment that I did not authorize", "I don't know where a direct debit payment came from", "i withdrew cash and dont see it reflected on the balance", "I transfered my balance a while back. Why doesn't my account reflect this?", "I have a pending cash withdrawal", "My payment has been declined, I thought this issue was fixed!", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "A payment in my account was made by someone I don't know", "What should I do if I can't prove my identity.", "Why isn't the transfer I made to a friend showing?", "Why hasn't my transaction arrived to my friend yet?", "Why didn't the ATM give me all my money", "Can I request a card?", "There is a direct debit that's not mine.", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "Help! I can't find my card.", "What happens if a merchant doesn't accept you payment?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "My card is not working at stores.", "Will I be charged for receiving the money?", "I can't get the ATM to give me any cash", "Why has my withdrawal not posted?", "A wrong amount of cash we sent to me.", "How long will my payment be pending?", "I am seeing in the App a some cash withdrawal that I did not do", "I'm not sure why my top up request was denied", "Hi something is going on with the app. I see some payments I didn't make?", "There is a record of payment I never submitted on the app.", "What is stopping my money from transferring?", "Card payment was declined, do you know why?", "Why was my card payment cancelled?", "I transferred money yesterday, but it still isn't available?", "I require verification of my source of funds.", "My transfer is pending too long.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I can't get money out of the ATM", "Who can send me money?", "My top-up isn't working.", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "My money I added isn't on my card.", "I don't know what to do. Should I transfer funds. My account is out of money.", "I can't verify my ID.", "I made a cash deposit and the balance wasn't updated.", "why wouldnt the atm give me money", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Please help me to know the status of my card payment as its pending since a while.", "I purchased something in a foreign currency but the rate applied is wrong", "why hasnt my card come in yet?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "Please check payments on my card. There is a duplicate and I only bought it once.", "Some cash I didn't get shows in my app", "Why isn't my ID being verified?", "i did not get any money but still was charged", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "I'm unsure of a withdrawl in my statement.", "There's a payment with my card that I didn't perform. I don't know that name shown.", "Can you tell me why my card payment was cancelled?", "I see a payment on my statement for a place I didn't make a purchase at.", "I got the incorrect amount of money given to me from my account", "I would like to cancel my previous purchase.", "I have to verify my source of funds.", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "I didn't receive the correct exchange rate when I got cash.", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "Why is my balance not updated?", "I bought something in another country but the exchange rate is wrong", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "A Bank ATM did not give my card back. What do I do now?", "is the a reason why my transfer has failed?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "My identity verification is not working.", "I just checked and my payment was cancelled, why?", "If someone sends me money, will I be charged?", "A withdrawal is showing that I don't recognize", "I think my card is lost. What do I do?", "Why did my transfer fail?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "Why has my card payment been reverted?", "Card payment has be declined.", "Tell my why my top-up is pending.", "My top up was denied", "I dont know what happened, but my payment was cancelled", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "My account says I have a pending transfer.", "The cheque I deposited isn't showing in my account" ]

[ "Give me a refund now!! I am still waiting.", "I cannot view the refunded amount in my account.", "My refund has not yet been credited on my statement", "Why am I missing my refund", "Why isn't my refund showing in my statement?", "Is there a reason my refund isn't showing on my statement?", "Can you tell me why a refund I'm owed is not showing on my statement?", "My refund is not showing.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "why cant you just refund me instead of a merchant", "I returned something to a store but can't see my refund.", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "my refund has not hit my account yet", "There is not a refund in my statement.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "When can I expect my refund?" ]

[ "I received a fee for obtaining cash, is this correct?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Where is my transfer from [country]?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Why would I have a pending payment?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "What do I do if my card is expiring soon?", "What is the time frame for a transfer from the US?", "The app is showing a direct debit transaction that I did not perform", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I made a payment and it appears it is showing twice", "How long will I have to wait for my money to be in my account?", "What do I do about my expired card?", "Can I cancel a transfer I made", "How long does it take for money to transfer?", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "My payment didn't work and the money is in back in my account.", "It looks like my card payment was sent back.", "How long is my Europe transfer wait?", "I believe my card payment has reverted", "Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.", "My app is showing a cash balance that I did not receive.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "How long does it take for a transfer to finish pending?", "Can I get my paycheck through here?", "How long is it going to take for my funds to show in my account?", "How long should I wait for the card to arrive?", "Why has my top-up been reverted?", "When will it be delivered to the US?", "Can you tell me why my transfer is failing and help resolve?", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "Which part of the app do I order virtual cards from?", "What do I do if a transaction shows up twice?", "Salary in GBP has been received, does it need to be configured elsewhere?", "Why is my cash request and the amount I received different?", "Will there be any charges for money received?", "Who do I call to cancel a transfer?", "I made a mistake of transferring, can I cancel my previous transfer?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I'm just wondering when my card will get here.", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "How long is the wait for a money transfer to show up?", "How long before a bank transfer shows up in the account?", "Who do I make a check out to if I want to top off my account?", "What do I owe for a new card?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "Is there a problem that makes my payments show pending?", "I made an online purchase and the order has not shown up. Give me my money back.", "If someone in a different country sends me money, do I have to pay a fee?", "When do I get my card PIN?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "How long will it take to arrive?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "Will I be charged a fee if I receive a SEPA transfer", "there is a transaction on my account that i didnt make", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "Next month my card will expire, do I need to order a new one?", "When are you going to activate my card?", "Has my top up been reverted?", "Do I have to pay any fees in order to receive money?", "How can I tell if there will be a fee added to my payment or not?", "Why hasn't my transaction been completed?", "Why is the check I deposited this morning not showing up?", "I have a card payment that was declined, but why?", "How long should it take for my top-up to finish? I've been waiting a while.", "I have a payment that hasn't went through yet.", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "I was wondering why my payment hasn't gone through yet, its been a while.", "It appears my card expires next month, can I order a new one?", "I haven't received my card yet, how long does it normally take?", "How do you fix my card payment?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "Could I chose the date to have it delivered?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "I just checked my account on the App and there is a payment on there that I did not make.", "Why didn't I receive the right amount of cash?", "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "Where is the money I topped off with?", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "How long until my new card gets here?", "I'm wondering how long it takes for my money to get to me after a bank transfer.", "When I topped up, the app reverted my funds.", "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.", "How do I withdraw money?", "When shipped to the US how long is delivery time?", "If my cash withdrawal is still not showing, is something wrong?", "Why was my card payment reversed?", "Why isn't my balance updating after depositing cheques and cash.", "Did a card payment that I made get cancelled?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "What does it mean to have a pending cash withdrawal?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "Help! There is a cash withdrawl on the account that I didn't make!", "How do I reverse a transaction on my account?", "Is there a way I can get my ATM card back from the machine?", "Why hasn't my transaction completed?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "how long do money transfers take?", "My credit card did not go through. Can you see if it has insufficient funds?", "Will I be charged for receiving money?", "What happens if the ATM doesn't give me back my card?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Can I submit a check or cash payment?", "Can I make sure my card is delivered on a specific day?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "Where is my deposit?", "How can I check on the delivery status of my card?", "What happens if my card payment is cancelled?" ]

[ "When will a refund post to my account?", "who should i contact if my refund doesn't go through?", "I can't see my refund on my account", "When can I expect my refund?", "Why can't I see a recent refund in my statement?", "I have not received a refund.", "i need a refund from you because the merchant is refusing, can you do that?", "I can't see my refund in my history.", "I'm supposed to have a refund but it isn't there", "My refund is not showing up in my account. Where is it?", "How long does it take for a refund to appear?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Where is my refund? it appears to be missing.", "I am missing a refund amount on my account.", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "Why isn't my refund shown on my statement?" ]

[ "There is a strange payment on my statement. What should I do?", "I sent a payment, but the person I sent it to says they don't have it", "What do I do if my payment was reverted?", "I noticed my card payment was cancelled, can you tell me why?", "Why is there a pending hold on one pound on my statement?", "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "top up for my american express card is not working", "I did not make a direct debit payment as listed on my app", "Can you please tell me why my cash withdrawal is still pending?", "Is there a way I can get my ATM card back from the machine?", "I'm not seeing my cash deposit showing up in my account.", "Why would the app revert my payment?", "How long does it take for a bank transfer to show on my balance?", "I would like a refund for something I bought", "Card payment still pending.", "Why is there a cash withdrawal I didn't make?", "My app says that I received cash from an ATM and I didn't.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Why would my payment for my card show as pending?", "There's a cash withdraw on my statement that I didn't make.", "Can I use American express with apple pay? Why does it make my top up not work?", "My card was declined today when eating and I need to know what's wrong.", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "How do I dispute a debit that I didn't make?", "what is my monthly spending limit because i was refused my money at an atm", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "How come I can't get money at the ATM", "I bought an item and now I want a refund.", "Why am I seeing a direct debit thats not mine?", "Why would my card payment get reverted?", "I have not received the amount of cash i was supposed to.", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "Are refunds allowed for certain items.", "I think my card payment had been return", "My funds are not transferring to my bank. Why is this not working?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "I got a transfer fail message, but no explanation of why-- what happened?", "How do I get my card back quickly from a bank machine that it?", "I added funds to my account but the app didn't process it.", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "I transferred money but the recipient does not see the funds in their account?", "Please could you give me a refund", "How can I fix a problem where my virtual card is rejected?", "Seems like my card payment has been cancelled", "There is a payment that is not mine in the app. Please advise/", "Why have I not gotten my new card?", "When will my card payment be done pending?", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "What is not accepted in order for me to top up my account?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "I haven't received my card.", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "Where are my funds? I topped off my car but it didn't seem to complete.", "Why isn't my card working anymore?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "I transferred some money and it didint arrive", "Can you tell me why I haven't received my new card yet?", "Why was a transaction on my card declined?", "The app says I made a cash withdrawal that I didn't make", "Payments from my disposable virtual card don't work", "I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.", "I found my card again. Can I put it back into the app?", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Hearing about your verification results from us may take anywhere from 10 minutes to approximately one hour. If this verification has in fact, failed, double-check to make sure that your images are clear. Also make sure that your document photos have no blur or glare. They need to be readable. You must also be 18 years of age or older and be a resident of Switzerland or the European Economic Area to open an account.", "I have a pending payment on my card. Why?", "My card was not accepted.", "I recently transferred money to my account when will it show up?", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "What stopped my transfer, from being accepted?", "I sent some money but the intended recipient says it hasn't arrived", "Help! In the app there is a payment that I don't remember.", "I want a refund because my package has been taking too long to arrive. How do I go about doing that?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "Is there a reason my payment is still pending?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "What is stopping my money from transferring?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Why would my card payment be reverted?", "Why did I not get my cash back after I withdrew?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "Is there a problem with the payment that I see is still pending?", "What do I do if I can't get my card out of the ATM?", "Why is my cash withdrawal still showing as pending?", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "I tried to top up using my card, but now the money just disappeared!", "if i found a lost card can i put it back in app", "I see an unfamiliar payment on my statement.", "did not receive correct cash upon withdrawal", "what happened to the money after i put in the wrong info and it got declined", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "the conversion value for my card payments is incorrect.", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "Help me. There is a Direct Debit that I didn't make.", "Why haven't I gotten my payment yet?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "Can you tell me whats going on with my card it seems to be not working?", "My transfer to a beneficiary did not go through. Why?", "I made a cash deposit to my account but i don't see it", "I took out money from the ATM and it's still showing as pending?", "Can I use app to freeze my card and dispute fraud?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "Is there any reason my cash withdrawal still shows as pending?", "I made a cash deposit to my account but it is not there", "I had a cheque deposited, but I don't see my money yet?", "Why am I being told this transfer will not go thru", "How do I freeze my bank card, as there has been a strange withdrawal?", "How do I get my card to work?", "Why has my top-up been returned to my account?", "Why haven't I gotten my new card?", "My card couldn't complete a transfer, why?", "Why was my card payment declined?", "Trouble transferring transaction contact for help" ]

[ "I was supposed to get a refund but I do not see it.", "when will I get my refund?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Still waiting on my refund...", "Can you tell me why a refund I'm owed is not showing on my statement?", "Why isn't my refund showing in my statement?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Where is the refund on my statement?", "who should i contact if my refund doesn't go through?", "I contacted the seller and he won't respond. Please just refund me my money.", "Hurry and refund me, I am waiting", "My refund doesn't seem to be showing on my statement.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I am waiting on this refund, hurry up.", "How can I investigate a missing refund?" ]

[ "My cash deposit hasn't posted to my account.", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Why is the exchange rate different than expected on my transaction?", "My balance is not what I thought it was following an ATM withdrawal", "How is this transfer supposed to work? It's not working for me.", "Help! In the app there is a payment that I don't remember.", "Why was the exchange rate incorrect for an item I recently bought?", "Why isn't the transferred money there?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "why is there a service fee on my statement?", "A transfer to my account was denied.", "I just finished sending money, but it's not logging on the recipient side.", "The app shows Direct Debit payments that I didn't make", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "There is a pending transaction on my account, what does this mean?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Could you please tell me why my purchases from this morning say payment is pending?", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Why was my card payment declined?", "Can you tell me why I was charged extra when I withdrew money?", "What is the return policy?", "How come my card payment has been declined?", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "Will declined funds I tried to withdraw be returned to me?", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "Why could I not get cash?", "What does it mean if it says that my payment is pending?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Some cash has been withdrawn but I didn't do it.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "The correct amount of cash was not received.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Why hasn't my top-up gone through?", "A transaction I did to my friend hasn't arrived yet, why?", "I have a direct debit I didn't make", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I didn't receive the amount of cash I requested for the ATM.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I have a direct debit on my records that is strange and I need help.", "I used the wrong account.", "Can you tell me about why the account I have was charged an extra 1$", "My transfer failed, why did that happen?", "I was not able to receive the correct amount of cash.", "What happened to my cash deposit?", "I did not make a direct debit payment as listed on my app", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "How come I have pending transfers?", "How come I don't see my deposit in my account yet?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Do you also have this extra fee on your statement?", "My American Express is in my Apple Pay and the top up is failing, why?", "There was a direct debit transaction I have don't think should be there.", "how come my transfer declined", "I bought something and already paid for it but now I don't see it.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Where is my deposit?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "Why is my identity verification process not working?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.", "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "why would i be declined if i had money iin my account", "I may have a fraud charge on my debit statement.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why is my check still not showing up on my account? It's been a week already", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "ATM apparently not working? Couldn't access funds in my account?", "I made a transaction but did it to the wrong account.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Someone transferred money to me and it doesn't show", "I did not receive the correct amount for the exchange rate.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I attemped a transfer and it didn't go through.", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Why is the exchange rate on my card payment different than I expected?", "I think my card payment had been return", "The app is showing a payment I never made.", "I transferred some cash and it didn't arrive", "I didn't get all the cash I requested for at the ATM", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Why is my card payment showing as pending?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "My transfer didn't go through.", "Where is the money I topped off with?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "What do I do if it says my card payment has been cancelled?", "Why hasn't my card payment cleared yet?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I see a direct debit transaction in my app that I didn't make.", "What does it mean if my payment is pending?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Can you check if my money has reached my account since it is not showing up yet?", "For what reason is my transfer still pending now?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Why does the app revert a payment?", "The app is showing a cash withdrawal that I didn't make.", "The amount of cash I received was different than what I requested.", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "I want to know why I have been unable to withdrawn funds.", "I think my transfer failed. What do I do now?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "The app says I made a cash withdrawal even though I didn't.", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "I'm not seeing my cash deposit showing up in my account.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "My app says that I received cash from an ATM and I didn't.", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "I put money into my account for the minimum balance but the application didn't accept.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet." ]

[ "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "How will I know when I get my refund?", "Did I not get my refund? I don't see it.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "The refund on my account hasn't shown up", "I'm expecting a refund but it's no where to be seen", "Why isn't my refund showing up in my statement?", "Why is my refund missing in my statement?", "No refund showing in my statement.", "I still haven't seen a refund on my account", "Where is my refund? I have been checking my account all day.", "Why am I still waiting for my refund", "Where is my recent refund in the my statement?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I can't find my refund. Please help.", "I requested a refund from a merchant days ago but I do not see it in my account." ]

[ "Why hasn't my payment gone through?", "What should I do if I see a payment I didn't make?", "Is there a way to undo a transaction?", "My card payments have stopped.", "What is the return policy?", "Who accepts my card?", "Can I dispute a payment even if I notice it several weeks after it was made?", "My card has an expiration date, will you send a new one automatically?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Please help me to know the status of my card payment as its pending since a while.", "I got some items this morning but the payment says pending", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "How long until my transfer goes through?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "How long until my friend receives my transaction?", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "I notice that I have a card payment that's been cancelled.", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "The transfer finally worked, but how long does it stay pending?", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "I want this amount reversed out of my account.", "Why did I only receive a partial amount of what I tried to withdraw?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I didn't want to make a transaction, I want to revert it", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "How do I reactivate my card?", "I had a payment reverted and would like to figure out why.", "I need my purchase cancelled.", "I've notice I was charged for withdrawing cash, can you explain why?", "What do I need to do to correct this failed transfer?", "I just sent money but the person I sent it to doesn't see it. What happened?", "Please, how do I order a card?", "Why wasn't my payment accepted by the app", "I went to top up and it is no longer there. Was it sent back?", "I'm checking the app and I see a payment that's not mine.", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "Hi, I lost my phone yesterday, what can I do to stop someone using my account on it?", "I need my card ASAP!", "Help. I have a stolen card!", "Why is it taking so long for my pending transaction to post as cleared?", "Why isn't my top up showing? Was the money reversed?", "Shouldn't my new card be here by now?", "How do I report a cash withdrawal that wasn't me?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.", "Is a tracking number available for the card that was just sent?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "Can i cancel a charge?", "I don't like the services, please close my account", "Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.", "Can you tell me why my transfer is failing and help resolve?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "My transfer is still pending and I know the account numbers are correct. Please help.", "I managed to drunken block my card :(( Help!", "How do I re-order a damaged card?", "Why would my card payment be reverted?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "I just moved overseas and I noticed that you are charging me more fees. I am a loyal customer, is this how you expect to keep customers?", "I'll send a check to top up my account", "Are bank transfers immediate?", "When will the transaction post to my account?", "I got a declining message during a transfer? please tell me why", "Why isn't my top up working using my saved American Express in ApplePay?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "My new card keeps getting declined. I was very excited to use it for the first time today. Why is this doing this?", "Can I quickly send a transfer from China? How long will it take?", "Please help me find my top-up verification code", "My card has been stolen. I reported it with the police, but I need to report it with you as well.", "Ordered awhile back, what is the ETA in the US?", "I would like to know why my payment is still pending, can you help?", "Will you accept a cheque to top up my account?", "When will my cheque process?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "is there a reason that my payment didnt go through", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "When will my cheque be processed?", "Please give me a Mastercard instead.", "Please verify my top-up card", "Why is there a direct debit fee in the App when I didn't do it?", "My card was confiscated by an ATM. How do I get my card back?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "help, lost my card", "If I found an error in my account for a transaction I didn't make, how long to I have to dispute it?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "My contactless stopped working today no matter where I try to use it. How do I get it to start working again?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "My payment did not go through because the app reverted it", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Will you tell me how to exchange USD for GBP in the app?", "Who do I call to cancel a transfer?", "I've tried using my contactless in several locations today and it's not working anywhere. It seemed fine before. How do I get it to work again?", "Since my pin is blocked, would you help me unblock it?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "In the app, I see a withdrawal I didn't make.", "Why isn't my transfer going through? I get a message saying it's not possible. I've had no issues in the past.", "help my money isnt showing up", "I have been waiting for my transfer, shouldn't it be here already?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "Where is my missing cheque I deposited?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "how soon will my card arrive?", "I want to cancel a transaction.", "Is the fee with my cash withdrawal a mistake?", "In my app, a direct debit payment I didn't do shows in my app", "Is there a fee for making a payment? If so, let me know why.", "I transferred the wrong amount and would like to cancel the transaction.", "how do you determine your exchange rates because one of yours was off when i got cash" ]

[ "Why is my refund missing in my statement?", "The refund doesn't show in my account", "A refund is taking too long.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "The refund isn't appearing in my account", "Please help me. I am still waiting on a refund.", "What is taking so long with my refund?", "My refund has not shown up on my statement.", "I am waiting on the refund", "I returned an item but don't see it on my account?", "My refund isn't showing up", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I am still waiting for a refund" ]

[ "I deposited a cheque with some money, but the balance hasn't changed.", "How long will it take to receive my money from my transfer transaction?", "I topped up but my money is not showing. Why is that?", "How long will my transfer stay pending?", "This Direct Debit payment may not be right.", "I was not distributed all of cash that I requested", "I need assistance with transferring funds to another account.", "I tried to make a payment with my card and it was declined. Why is it pending?", "There's a payment in the app I don't recognize.", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I want to transfer money into my account, what do I do?", "How can a payment be declined", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "What do you do to transfer money to my account?", "Why is my top-up still pending?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "What does a 'pending payment' mean?", "Why hasn't the app verified my identity?", "Where can I check to see where the money in my account came from?", "Can you tell me why a cheque deposit isn't showing in my balance?", "I deposited money in the form of a cheque, but my balance has not increased.", "why isnt my cash withdrawal showing", "is there a way i can see source of money?", "I made a payment but the app cancelled it.", "Do you know why my card payment was reverted?", "There is a direct debit set up that was not authorized by me.", "I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!", "I believe my card payment has reverted", "My friend wants to send me money, can she?", "I need help cancelling a transaction.", "I made a cash deposit going to my account but it is not there", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "My attempted transfer failed.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "My statement indicates I made a payment to an unfamiliar merchant.", "Why has my card payment been reversed?", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "the transfer went through but now it has been pending for quite a while. i need this to go through already", "My ATM transaction was unsuccessful.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "There's a direct debit on my account that I didn't authorize", "I deposited a cheque a week ago but have yet to receive the cash.", "I got some cash in the ATM but its still pending", "A payment shows up on the app that I never made.", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "I need to validate the source of my funds.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "I need to make a transfer but it keeps getting declined I need Help!", "Why was my transfer stopped ?", "How long after a failed topup will funds refurn to account", "My transfer hasn't appeared yet", "Is it possible to cancel a transaction?", "I made a transfer and am still waiting.", "If someone in a different country sends me money, do I have to pay a fee?", "Can I trace where my funds came from?", "My card is still pending, I've been waiting a while.", "My identity verification is not working.", "You have declined my payment.", "My cheque is slow to cash", "Someone withdrew money from my account, and it wasn't me.", "The app is saying I made a withdrawl but I didn't.", "Why isn't my id verified?", "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "There is a cash withdrawal in my account that isn't mine.", "I've changed my mind on an item. How do I get a refund?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "There is a cash withdrawal on my statement that I did not make", "I can't withdraw money", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "When can I expect money to be transferred to my account?", "There's a debit on my account that I didn't do.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "What happens when a payment is reverted?", "The funds I transferred are not in my account", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Something went wrong with my withdrawal. The amount of money isn't right.", "I wasn't able to do a transfer to an account", "IM still waiting for my account to update from a cash deposit?", "How much am I charged to receive money?", "I have transfered to my account before but it is being declined now?", "My transfer didn't go through.", "There is the same transaction showing more than once.", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "My source of funds need verified.", "Please explain why my top-up didn't go through.", "why did the app refuse to make an approved payment", "where has my transferred money gone?", "I withdraw money abroad but I didn't get the right amount.", "How can people transfer money to me?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "My card has not been delivered yet and its been a week since I ordered it, please help", "Who do I talk to for transactions debited twice?", "Who can I speak with regarding a lost card?", "I was unable to make a transfer to another account.", "My account transfer was blocked.", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "I made a deposit in the ATM and it has not cleared", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "There is a direct debit that's not mine.", "When will the money show in my account?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "Why has my card payment been reverted?", "Can you explain to me why a top-up would still be pending?", "I think my transfer failed. What do I do now?", "I see non-received cash in my app.", "How can my friend send money to me?", "How do I transfer money to my account?", "i withdrew cash and dont see it reflected on the balance", "My purchase from this morning still is pending.", "Who is giving me my money?", "Can I track the card that was just sent to me?", "I placed a cash deposit in my account but I can't see it yet.", "There is a direct debit that I didn't set up, what should I do?", "How can I receive verification for the source of my funds?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?" ]

[ "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I requested a refund and it is missing.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Where is my recent refund in the my statement?", "Why can't I see a recent refund in my statement?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Why hasn't my refund been appiled to my account?", "I am still waiting for a refund", "When will my returned transaction show up on my account?", "Why haven't I received a refund yet?", "When do I see my recent refund in my statement", "Please help me. I am still waiting on a refund.", "I don't see a refund in my account.", "My refund is still pending", "I requested a refund but am unable to see it in my account. Why is that?" ]

[ "i tried to do a transfer to an account but it didn't work", "Why can't I top up with a cheque?", "I haven't received the cash from the check I deposited.", "Why would my payment still show as pending?", "Can you tell me what this fee is on my statement?", "Why is the purchase I made this morning still pending?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "I have a strange cash withdrawal in my statement", "I tried to top-up but it got denied.", "I sent some money but the intended recipient says it hasn't arrived", "My funds are not transferring to my bank. Why is this not working?", "Why would my topup not go through?", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "How do I get my money back for something I bought?", "Why couldn't I make a withdrawal from the ATM?", "What do I do if I see a transaction on my card that I don't recall making?", "I think my transfer failed. What do I do now?", "The app said I withdrew cash at an ATM and I didn't", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "The card payment I made didn't work.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "My card payment failed.", "Why would I have a pending payment?", "The app is showing a payment I never made.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "why did the app refuse to make an approved payment", "I recently bought something abroad but the exchange rate is incorrect. Why?", "Why did my transfer not work, it says it was declined?", "Why can't my beneficiary access my account?", "Card payment didn't go through.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "How do I reverse a transaction on my account?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I didn't get all the cash I asked for", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "Is there a problem with the payment that I see is still pending?", "why do I have an unknown payment?", "My cash withdrawl was declined why?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "For some reason I am unable to preform a transfer to a beneficiary.", "Why am I unable verify my id?", "Why is a transaction still pending?", "There's a card payment I didn't make", "I deposited cash into my account and I'm having trouble seeing it on my account.", "Why haven't I seen the cash from the cheque I deposited yet?", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "For some reason, the money I added was returned.", "What is the cause of the delay in applying my card payment to my account?", "My money transfer has not arrived.", "My transfer was not approved", "I made a cash deposit to my account but i don't see it", "Why was my card payment declined?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I submitted a transaction to the incorrect account.", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "My app shows cash I didn't get.", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "What do I do if it says my card payment has been cancelled?", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "Why does the app revert a payment?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "I think a card payment I made was cancelled.", "I withdrew cash but it still shows as pending?", "I was unable to make a transfer to another account.", "the money i transferred didnt arrive", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Why has my top-up been reverted?", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "Please help me, there is a transaction in the incorrect account.", "There's a payment in the app that I didn't authorize.", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Why is it taking so long for my pending transaction to post as cleared?", "something is wrong with my exchange rate charge", "The terminal I paid at wouldn't take my card. Is something wrong?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "Is the fee with my cash withdrawal a mistake?", "I didn't make this direct debit transaction", "Where is my missing cheque I deposited?", "Why was one of my transfers declined?", "I had a card payment that was declined. Why?", "My statement shows a strange direct debit.", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Why can't I use my beneficiary?", "I just checked my statement and saw a $1 charge, why is it there?", "I did a money transaction and the recipient doesn't see it", "It says pending status for my payment. Why?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Why am I seeing a transfer fee on my bank statement?", "I didn't receive all the cash I asked for", "My app says that I received cash from an ATM and I didn't.", "Can you tell me what the cash withdrawal is in my statement?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Can you explain to me why a cash withdrawal shows up as pending?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "My card payment has been declined, why?", "Tell me why my topup wouldn't go through?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "My statement shows charges for things I never purchased. Were my account details stolen?", "I see a direct debit charge that I did not approve", "Will the duplicated payment be refunded?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "why hasn't a transaction to a friend cleared yet?", "I got charged in double and want a refund", "My transfer didn't arrive to the recipient", "Is there any reason my cash withdrawal still shows as pending?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "What is this direct debit in my statement?", "How come my transfer got declined" ]

[ "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I requested a refund and it is missing.", "I cannot see a refund in my account", "I can't see all the refunds in my statement", "I can't find my refund. Please help.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "The refund doesn't show in my account", "There is a refund missing.", "my refund has not hit my account yet", "I can't see a refund for a return I completed recently.", "i need a refund from you because the merchant is refusing, can you do that?", "I received a refund, however I cannot see it in my account", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I am missing a refund amount on my account.", "I was supposed to get a refund but I do not see it." ]

[ "Transfer unable to be completed, states 'declined'", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "Why was a payment cancelled on my account?", "Why did I only receive a partial amount of what I tried to withdraw?", "I've deposited a check in my account but the cash isn't showing as available.", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "Why didn't my transfer to a beneficiary happen?", "Why can't I get cash?", "How long should it take for my top-up to finish? I've been waiting a while.", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "Why haven't I gotten my new card?", "Why didn't the money I transferred into my account get added to my balance?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "My top up hasn't gone through", "A direct debit payment that I didn't authorise shows up in my app.", "I have been waiting for my top-up to complete and it still hasn't gone through.", "My app is showing a cash balance that I did not receive.", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "why isn't my top-up going through?", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "I had a cheque deposited, but I still haven't seen the cash.", "Why hasn't my friend received the transaction?", "I'm using the app and I noticed a payment that I didn't make.", "My beneficiary has been denied, is this normal?", "I have not received my card and it's been a week, what do I do?", "Cash I didn't get shows in my app.", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "How do I dispute a debit that I didn't make?", "My payment didn't work and the money is in back in my account.", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "I see a reverted payment on my account. Why has this happened?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "My app says I made a withdrawal, but I didn't.", "I did a payment but it was reverted by the app", "My card payment was not successful.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "Can I return an item?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "Why can't I get cash out?", "Why have I not yet received my virtual card?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "The balance on my account wasn't updated after I made a depost.", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "What is taking so long on my transfer from the US?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I'm still waiting for my card.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Why don't I have my transfer?", "I bought something and already paid for it but now I don't see it.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "I transferred some cash and it has not arrived yet.", "My account balance has not updated to reflect my recent transfer.", "Is there a reason my new card hasn't arrived?", "I got my American Express in Apple Pay, why is top up not working on my device?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "I made a payment but the app reverted the payment.", "Will the duplicated payment be refunded?", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Would you please unblock my pin? I don't know why, but it's blocked.", "What do I do if my Google pay top up isn't working?", "Where is my new card? I have been waiting a week!", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "how long until a cash withdrawal will show on my account", "I did not receive my purchase, how do I cancel it?", "I sent money about 5 days ago and the recipient has not received the money yet.", "why did my payment revert", "What does it mean if my payment has been reverted?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "Why isn't my transfer not going through? I keep getting an error message.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "I sent money to a person and they haven't received the payment yet.", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "The app is showing a direct debit transaction that I did not perform", "Trouble transferring transaction contact for help", "I would appreciate it if I could get an item refunded", "Why has my top-up been returned to my account?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "my check or cash deposit has not shown up", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "Why was my transfer stopped ?", "I got my American Express in Apple Pay, why is top up not working?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "Help me figure out why my transfer was declined", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "Did a card payment that I made get cancelled?", "What happens if I use my account and my identity verification hasn't finished?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "No transactions are being accepted, what's wrong with my card?", "What does a pending transaction mean?", "Why have I not received my PIN", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "I believe that my transfer hasn't gone through.", "Please check payments on my card. There is a duplicate and I only bought it once.", "Can you check if my money has reached my account since it is not showing up yet?", "Why is my 'top up' not showing up in my wallet?" ]

[ "How do I find the refund on my statement?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "my refund has not hit my account yet", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I requested a refund from a merchant days ago but I do not see it in my account.", "I was supposed to get a refund but it is not showing up on my card", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Hurry and refund me, I am waiting", "I am waiting on the refund", "I was supposed to get a refund but I do not see it.", "Why is the refund not on my statement?", "I am missing my refund.", "I returned something to a store but can't see my refund.", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "Did I not get my refund? I don't see it." ]

[ "Why is my cash withdrawal still pending?", "There is a record of payment I never submitted on the app.", "A transaction posted twice to my account.", "Why is it taking so long for my money to appear in my account? I have been waiting a week!", "Something is wrong with my password.", "I can't find the money I just added to my account.", "My card has not arrived yet, where is it?", "My statement shows and extra 1$ that was charged to it and I would like to know why.", "What does it mean if it says my card payment has been cancelled?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "I placed a cheque but the funds aren't there", "Can you tell me why my transfer is pending still?", "Why do I still have a pending cash withdrawal?", "What would be a reason my transfer got declined?", "The app wouldn't accept my top up.", "My disposable virtual card wouldn't process my payment?", "My cash transaction isn't showing on my receipt", "I can't verify my ID. Why?", "I found an unauthorized card payment", "I'm not sure if my pop-up went through.", "What is wrong with my top-up?", "My cash withdrawal was partly declined", "I didn't make this payment!", "Why cant I send money to a beneficiary?", "A direct debit payment I didn't do shows in my app", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Why is a transfer I did recently still processing?", "I tried to top up. Why was it denied?", "I am having issues with identity verification", "There is a cash withdrawal on my statement that I did not make", "I went to look at my top-up and it was canceled, can you tell me why this happend?", "Why is the transfer still pending? Can I do something?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "I can't input my pin again.", "I tried to make a payment with my card and it was declined. Why is it pending?", "There's a possibility that my card was compromised.", "Explain why my top up has been reverted please.", "My card appears to have never arrived?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "I tried to pay with my card and it didn't work", "My card won't physically work.", "Why is my top-up showing as reverted?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "I have a direct debit on my records that is strange and I need help.", "why was my transfer declined", "Why is there an extra pound charge that is pending?", "Why does my transfer say it is pending?", "I'm confused as to why my transfer is still listed as pending on the website.", "My transfer is pending.", "I don't think I made this charge on my debit statement.", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "I don't know if I made this payment on my card.", "I visited the ATM but got less money than what I requested. Why?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "Can you tell me if my top-up has been cancelled?", "What should I do about a direct debit that I did not set up?", "My statement shows a strange direct debit.", "I am waiting for a pending money transfer to process.", "My card failed to work when I was shopping in a store", "I bought an item and the exchange rate was wrong.", "My cash withdrawal was declined. Why?", "Why was I charged more than I should have been?", "I purchased an item and the exchange rate I was given was incorrect.", "I just did a money transaction but its not showing they received it", "I have a fee and I don't know why", "I was charged several times for something", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "Why would a card payment be declined?", "Why hasn't the transfer shown up in my account yet?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "My card couldn't complete a transfer, why?", "Why can't I verify my id?", "I have a fee showing from last time I used my card.", "Why does my top-up get cancelled?", "On my app I can see that a direct debit payment that I didn't do, appears.", "Can you please identify the problem with my bank card?", "Why was I not able to take cash from the ATM?", "I need my purchase cancelled.", "I need a new card.", "My money disappeared! Please help??", "Why did the bank reject my transfer?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "My PIN number was incorrect, and I can't access it.", "My top up has failed", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "My statement has a charge that shouldn't have been made.", "Why can't I see my topup in my wallet anymore?", "I purchased an item and the exchange rate was wrong", "My account balance has not updated to reflect my recent transfer.", "My payment had a wrong exchange rate.", "My cash withdrawal was short.", "What went wrong when I tried to do my transfer?", "Is my transfer pending?", "I don't understand why I was charged extra for withdrawing money?", "I am still waiting for my card after 1 week. Is this ok?", "It looks like my top-up was cancelled", "Why wouldn't a transfer go through?", "My credit card has been declined.", "Can you tell me why I was charged extra when I withdrew money?", "Why was my cash withdrawal declined?", "Why did my transfer fail?", "why do i have a failed transfer", "I have a charge I did not make.", "Is my PIN sent separably?", "something is wrong with my exchange rate charge", "I withdrew cash and was charged. Why?", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "I did a transfer but it is still pending.", "An item I bought had the wrong exchange rate applied.", "The withdrawal was declined I am unsure as to why this happened?", "My top-up was reverted, why did this happen?", "My card hasn't arrived yet. What do I do?", "Suddenly, my card won't work.", "My passcode is not being accepted", "An incorrect exchange rate was applied to an item I bought.", "The app is having trouble verifying my identity.", "Why is my card payment still listed as pending?" ]

[ "My refund is not showing up in my account. Where is it?", "I cannot view the refunded amount in my account.", "I requested a refund from a merchant days ago but I do not see it in my account.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "What is taking so long with my refund?", "My statement doesn't show that a refund has processed", "How long does it take for a refund?", "I can't see my refund in my history.", "what is the status of my refund", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "Why isn't my refund showing up?", "Why isn't my refund showing in my statement?", "I can't see my refund on my account", "When will my returned transaction show up on my account?", "I've been waiting for a refund where is it?", "Still waiting on a refund." ]

[ "I topped up but it isn't in my account", "where is my new card?", "It seems that the rate I got is incorrect.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Why is the check I deposited this morning not showing up?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I transferred some cash and it didn't arrive", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "i noticed that the funds were returned to my bank account. What happened?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Why hasn't my cash been deposited yet?", "What is the dollar that I have pending on my statement there?", "Seems like the exchange rate for my payment last Saturday was wrong. I was charged extra.", "Why hasn't the transfer shown up in my account yet?", "I received a returned payment that I made.", "I transferred my funds, why did it not go through?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "I have completed a transfer but it is not showing up.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I deposited cash but it isn't showing up in my account", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "The cheque I deposited isn't showing in my account", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "My statement shows charges for things I never purchased. Were my account details stolen?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "While on vacation in Spain I think someone saw my PIN and I now need to change it, can I do this at an ATM in Spain?", "I don't want the item, I bought it on accident, can I get a refund?", "My balance was not updated with my checque or cash deposit.", "I used my card to top up, but the money is not there!", "It seems like a transfer is pending.", "It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!", "Where will I find my card?", "Help! I've forgot my app passcode!", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "My card payment was reverted. Why?", "Would you please unblock my pin? I don't know why, but it's blocked.", "Please help my find out why there is an odd direct debit in my records.", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "I think my card payment has been reverted", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "Ordered awhile back, what is the ETA in the US?", "What could possibly be the cause of my failed transfer?", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "What caused my top up to be reverted?", "I would like a refund on the extra pound I was charged.", "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "Some cash has been withdrawn but I didn't do it.", "I got my American Express in Apple Pay, why is top up not working in my country?", "Can you tell me why my top up was reverted?", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Why didn't the money I transferred into my account get added to my balance?", "A cash withdrawal is showing up that I didn't do.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I think my card payment was reverted", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "The transfer I made isn't reflected in my balance", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "Why can't the recepient of my money transaction see it?", "I made a payment that is not yet complete.", "Why hasn't the money transfer arrived yet?", "There is a direct debit I do not recognise in my statement", "Why hasn't my transfer from Europe gone through?", "Where is my pin? I don't have it yet", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Why doesn't the person I sent money to see that transfer yet?", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "The app is showing a payment I never made.", "There's a payment in the app that I didn't authorize.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "In my statement there is a payment that is I do not recognize", "What is the return policy?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I deposited a cheque but I don't see the funds in my account.", "Can I put my old card back into the system? I just found it/", "What do i do if the exchange rate was wrong for the item i bought overseas?", "My account isn't showing a transfer I made.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "Is there a reason my top up hasn't gone through", "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?", "My payment has been cancelled", "Why didn't my transfer to a beneficiary happen?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "My card was confiscated by an ATM. How do I get my card back?", "My card payment wasn't accepted.", "What went wrong when I tried to do my transfer?", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "Why isn't the recipient seeing the transaction? I just sent the money.", "I added money through a bank transfer and it is not showing in my balance.", "Where is the cash from my cheque I recently deposited?", "I could not transfer funds to a beneficiary; is there a problem with your software?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "Why can't I see my topup in my wallet anymore?", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "What is the strange cash withdrawal on my statement?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "HOw do I get my card back after the ATM has pulled it in?", "What is stopping my money from transferring?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "There's a card payment I didn't make", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "It's been a week since I ordered my card and it's not here. Please help?", "I still do not see the cash deposit in my account from last week. Why?", "Under what condition will my payment revert?", "my cash withdrawal is pending, why?" ]

[ "How will I know when I get my refund?", "Hurry and refund me, I am waiting", "Why is my refund not showing up on the statement?", "I requested a refund, and never received it. What can I do?", "Why hasn't my return cleared my account?", "Transaction refund missing from my statement.", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "Why isn't my refund on my statement?", "A refund is taking too long.", "Why doesn't a return show up im my account from a purchase I made?", "My refund is not here yet", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "When will my refund come through", "I can't see all the refunds in my statement", "My refund has not shown up on my statement.", "I was supposed to get a refund but it is not showing up on my card" ]

[ "My payment is in the app but hasn't gone through yet", "Why isn't my card working anymore?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "How do I fix a transaction to the wrong account?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I just checked my account on the App and there is a payment on there that I did not make.", "How do people send me money?", "Does it cost anything and how long would it take to get a card if I need a new one? My card is about to expire.", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Is the fee with my cash withdrawal a mistake?", "I would like help to revert a transaction I did this morning", "Why hasn't my top-up gone through?", "Please check to see if the band transfer I made a while ago from my UK account has safely arrived.", "how long til my cash out goes through?", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Is there a way for me to check my balance?", "For what reason did my top-up fail?", "Why is my identity not being verified?", "There's a card payment I didn't make", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "Why can't my beneficiary access my account?", "There is a cash withdrawal on my statement that I did not make", "My card payment has been cancelled", "What went wrong when I tried to do my transfer?", "Can you explain why my Google Pay Top isn't working?", "Why is my ATM cash withdrawal not working?", "I just did a money transaction but its not showing they received it", "I need assistance finding out why I am unable to top-up my card, it keeps getting refused. It is extremely imperative I get this resolved quickly.", "Help me cancel a transaction.", "What should I do if my physical card isn't working?", "Balance hasn't been updated following a bank transfer", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "The transfer that I was trying to complete was declined. What was the cause?", "A payment that I didn't make appears in my app.", "If I make a mistake can I cancel the transaction?", "When will the money reach my account?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I transferred money and it didn't get there.", "I see a direct debit payment on my app that I did not do", "why didnt a transfer to my account process", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "I made a transfer but my balance hasn't been updated", "So my top-up failed, could you tell me why?", "When will my funds transfer?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "Why can't the person I sent the money transfer to see it?", "There is a withdrawal in my account I didn't make.", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "I keep trying to make a payment, but it doesn't work.", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "My order hasn't shown up yet, what can I do?", "I think a payment I made with a card was cancelled.", "How do I see my updated balance after I make a cheque or cash deposit?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Why is my payment in pending status?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "I tried to make a transfer and it didn't work.", "I made a payment but it's still pending", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Why did the bank reject my transfer?", "Why hasn't my cash been deposited yet?", "What happens if I use my account and my identity verification hasn't finished?", "Why can't I complete the transfer?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "A transfer to my account was denied.", "why does the app show a direct debit payment that I did not authorize", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "There's been a transaction to the wrong account.", "How do I know if I will get my card, or if it is lost?", "I didn't get all the money I asked for", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "my identity hasn't been verified and i can't edit my details, what's next", "Why is my card not working?", "Why hasn't my friend received the money i sent them yet?", "What should I do? I topped off but the app reversed it.", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "What should I do if I lost my card?", "Why has my card been declined? whats the deal?", "Why is my check still not showing up on my account? It's been a week already", "I sent money about 5 days ago and the recipient has not received the money yet.", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "My beneficiary is not allowed? Why?", "why was my payment reverted on the app", "What do I do if I have been charged twice?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "WHAT CAN I DO AFTER THE CARD MISSING", "I am yet to receive the money in my account how long will this take?", "i tried to do a transfer to an account but it didn't work", "Please help me cancel a transaction.", "Why does it say my transfer failed?", "Why was my card payment declined?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "Is there a cost to receive money?", "I sent money and the recipient has not received their money after two weeks.", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Who accepts my card?", "I saw a payment i did not do", "what is my monthly spending limit because i was refused my money at an atm", "Why hasn't my transfer gone through yet?", "My contactless payments don't work.", "Why isn't my id verifying?", "I've made a bank transfer but the money doesn't seem to be in my account.", "My top-up hasn't gone through, what happened?", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "Why is a money transfer not showing?", "Can you look at my account ans see why my card was declined", "Why has my top up been returned?", "There is a direct debit payment on my account that I didn't authorize.", "How come my card payment has been declined?" ]

[ "Why haven't I received a refund yet?", "I am missing my refund.", "Why is my refund missing from my statement?", "Why isn't my refund showing in my statement?", "The refund isn't appearing in my account", "when should I receive my refund", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Please help me. I am still waiting on a refund.", "when will I get my refund?", "i was supposed to get a refund but my balance hasn't changed, why not?", "Did I not get my refund? I don't see it.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?" ]

[ "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "Why can't I see a transfer to my account?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "My money I had was gone and I could not get gas!", "Why was I not able to complete my transfer?", "The cash I tried to draw from the ATM was not approved.", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "My card has not come in the mail yet.", "I'm still waiting for my transaction.", "Who can I speak with regarding a lost card?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "The balance has not been updated.", "why hasnt my card come in yet?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "Explain why my card payment wouldn't go through.", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "There was a problem with the exchange rate on a purchase.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "What do I do if it says my card payment has been cancelled?", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "My transfer was not approved", "I couldn't get money from the ATM", "I see an unfamiliar payment on my statement.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Can I request a card?", "There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.", "There are transactions I didn't make, someone else must have used my card.", "I am unsuccessfully trying to make a transfer can you help?", "I think something went wrong with my card delivery as I haven't received it yet.", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "Card payment is showing as pending", "The exchange rate was not correct for the item I bought.", "Cash withdrawal still pending?", "Is there a reason why my transaction is taking so long?", "How can I tell if my card payment is reverted?", "I did not make this card payment.", "I think my top up did not work", "I have waited 15 days, but my payment still hasn't cleared.", "Why is a transfer I have still pending?", "Why hasn't my card arrived yet?", "I transferred money but the recipient does not see the funds in their account?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "Where is the transaction I made to a friend?", "I couldn't get the money I needed.", "I had transferred some money but the balance hasn't changed.", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Can you please explain why my transfer failed?", "For what reason is my transfer still pending now?", "I have a withdrawal waiting to go through.", "There is a withdrawal waiting.", "I am not recognizing a debit payment from my account.", "Why is my money gone right when I attempted to top up", "What does it mean if it says my card payment has been cancelled?", "What is the dollar that I have pending on my statement there?", "Can you tell me why the card payment came back?", "My top-up funds aren't available yet.", "I used my card to top-up but the money is gone!", "Can i cancel this purchase?", "I think my card is lost. What do I do?", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "Is there any reason my cash withdrawal still shows as pending?", "I just deposited cash to my account and can't find it!", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "I want to transfer money to a beneficiary, but I couldn't.", "What is the source of my money?", "My top-up has failed.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Why was my payment declined? I keep trying my card but it's not working.", "The ATM didn't give me what I asked for but my balance says it did", "I tried to top up. Why was it denied?", "After my checque or cash deposit, my balance didn't update.", "Why was my transfer stopped ?", "Why was my withdrawal declined", "I put money into my account for the minimum balance but the application didn't accept.", "Why is my transfer not done yet?", "Why isn't my cash deposit showing up in my account?", "I tried to make a purchase in the store but my card was declined.", "Please tell me why I would have to pay a fee for a recent payment. Thanks.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "Help me. My card doesn't work.", "I think someone stole money from my card", "Why has my card been declined? whats the deal?", "I haven't received my transfer funds yet, where are they?", "I think someone else is using my card. There are transactions I didn't make.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "Why has my card payment been reversed?", "Why is my card payment pending?", "My balance is not right. It has not been updated for the cash or cheque deposit.", "Says my transfer can't be completed?", "It's not letting me transfer money to my beneficiery.", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "Where is the money that I asked for? I asked for more than I got!", "I tried using my card, but it doesn't work.", "Why am I unable to transfer money when I was able to before?", "There's been a transaction to the wrong account.", "Why doesn't the person I sent money to see that transfer yet?", "Why isn't my pending transfer finished?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "I didn't get the right amount at the ATM.", "How do I tell if my top up was reverted?", "When I attempted to make a transfer, it failed.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Help me find the transfer that I did.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Why did the funds not transfer to another recipient?", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "You did not apply the correct exchange rate for an item that I bought.", "Balance hasn't been updated following a cheque or cash deposit", "how long does it take to transfer money, my retailer is waiting", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Whats wrong with my currency exchange?", "My statement is showing I was Charged a dollar and I am not sure why.", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "What is this withdrawal as I do not remember making it.", "There is a payment on my card that I do not recognize.", "My card don't work." ]

[ "I need my refund as soon as possible. What else do I have to do?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "who should i contact if my refund doesn't go through?", "Still waiting on my refund...", "I have not received a refund.", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I requested a refund and it is missing.", "I should have a refund in my statement but I can't see it", "I was told I would be getting a refund but I have yet to see it", "Why isn't my refund showing up?", "How come my refund hasn't appeared on my statement?", "When will my returned transaction show up on my account?", "They said I would get a refund but I don't see it on my statement." ]

[ "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "Is there a reason my top up hasn't gone through", "Can I deposit a check?", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "This Direct Debit payment may not be right.", "I deposited cash into my account, why do I not see it?", "A card payment on my account is shown as pending.", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "Can I trace where my funds came from?", "My transfer into my account isn't showing up.", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "How long before transferred money shows up?", "I need to stop a transaction that I made.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "I need help cancelling a transaction.", "What do I do if my top-up has not gone through?", "Where do my funds come from?", "What do I need to see my source of money?", "Why hasn't my cash arrived from a deposited check?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "Can you cancel my purchase?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "What is my source of funds?", "Will I be charged any fee for receiving money?", "My top-up has been reverted and I would like to know why.", "What does it mean if it says my card payment has been cancelled?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "There was a limited amount of money available at the time of my transaction.", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "How long do I have to wait for my transaction to be completed?", "How do I know if my top up was unsuccessful?", "Can you explain why there is a payment showing twice?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I tried to withdraw money but I was declined!", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "I have a direct debit charge that I do not recognize", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I tried to make a transfer, but it was declined. Can you tell me why?", "My card was supposed to arrive, but hasn't?", "My top-up appears to be pending.", "My transfer to a beneficiary did not go through. Why?", "I inadvertently completed a transaction on a wrong account.", "I require verification of my source of funds.", "When will my money be in my account?", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "I made a mistake and need to cancel a transaction", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I have an odd payment in my statement", "i tried to make a transfer to a beneficiary and it didn't go through", "why would i be declined if i had money iin my account", "Please help me cancel a transaction.", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "How long does a payment show as pending before i should worry about it?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "Why is my payment in pending status?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "My transfer to an account failed.", "Tell me why my card payment has been declined.", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "Explain what the pending payment means?", "I didn't get the correct amount of money from the ATM machine", "My transfer didn't go through.", "I have a pending transfer", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Can I get some money exchanged?", "The card payment is declined. Please inform me why.", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "How can I find a way to transfer money without it being rejected?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "I received the wrong amount of cash back", "I couldnt transfer money from my account.", "I don't know where this transaction came from?", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "I didn't receive the correct exchange rate for an item that I bought.", "i tried to do a transfer to an account but it didn't work", "I tried to top-up but it got denied.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "My latest transfer seems to be missing.", "I am seeing in the App a some cash withdrawal that does not belong to me", "Can you tell me why I was declined from getting cash?", "There is a weird payment in my statement.", "I don't know what a pending payment is.", "My payment's stuck on pending.", "How can someone send me money?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "I believe my card has been compromised as there are funds showing that I did not receive.", "There is a direct debit charge on my account that I don't recognize.", "The cash deposit I made this morning has not been credited to my account", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "How come my money hasn't shown up yet?", "In the App I see a payment that is not mine.", "My cash withdrawal shows pending, why?", "I tried to make a transfer and it didn't work.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "My money transfer has not happened yet", "I was getting cash and can't get my card back.", "Why didn't my transfer complete?", "I don't recognize this withdrawal on my statement", "Was my transaction reverted with my card?", "There is a payment on my card that I do not recognize.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "My accounts been charged a payment for something I didn't make.", "I received a fee I should not have.", "there is a debit i dont recognize", "Is there a way to lookup where funds came from?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "Can you please explain why my transfer failed?", "Why would the app show a withdrawal that I did not make?", "Please explain to me how to know where my funds are from.", "why does the app show a direct debit payment that I did not authorize" ]

[ "I returned something to a store but can't see my refund.", "No refund showing in my statement.", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Is there a reason my refund isn't showing on my statement?", "Did my refund go through? It's not on my statement.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I should have a refund in my statement but I can't see it", "Hurry and refund me, I am waiting", "Why hasn't my refund been appiled to my account?", "When do I see my recent refund in my statement", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "I am missing my refund.", "Why isn't a refund showing on my statement?", "My refund is not here yet", "I should have received a refund however it is not showing on my statement", "I was told I would be getting a refund but I have yet to see it" ]

[ "What reason did my top-up fail for?", "My card couldn't complete a transfer, why?", "Why can't I withdraw cash?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "How do I check to see why my card payment was declined?", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "Why can I not make a transfer?", "What can I do if my card still hasn't arrived after 2 weeks?", "The money I transferred does not show in the balance.", "What is the reason that my card payment was cancelled?", "The cash I asked for still hasn't been received", "Why is there some cash that I did not deposit in my account?", "I'm not sure why my top up request was denied", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "A Bank ATM did not give my card back. What do I do now?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that.", "I haven't yet received money that I transferred", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "The balance does not appear to have updated.", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "My cash deposit hasn't posted to my account.", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Is my cash withdrawal pending?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "My top up hasn't gone through", "has my card payment been reverted?", "I would like a refund on one of your products that has been sold to me", "Can you tell me why my pop-up is still pending?", "My transfer did not seem to work.", "Is my pending cash withdrawal processed?", "My card payment didn't work, can you help?", "Did I do something incorrectly? Where is my top-up?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "how come my transfer declined", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "I could not transfer funds to a beneficiary; is there a problem with your software?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "The person I sent money to hasn't gotten it yet!", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Why is my beneficiary not being allowed to get payment services?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "What does it mean when a payment is pending?", "I see my top-up was canceled, but why?", "My app shows cash I didn't get.", "I an not sure but it looks as if a card payment I made was cancelled.", "What is the reason for my card payment to be reverted?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "Why was my ATM transaction cancelled?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "What is not accepted in order for me to top up my account?", "Why won't my card accept any transactions?", "I'm using the app and I noticed a payment that I didn't make.", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "I need a refund. This is not what i wanted.", "In the app, I see a withdrawal I didn't make.", "I just noticed my transfer was declined and I don't know why. Can you help me?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "My balance was not updated after transferring money.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "My card payment did not work.", "Why won't my passcode work?", "why can't my beneficiary make transactions?", "Card payment didn't go through.", "I made an out of country transfer and it hasn't went through yet.", "My transfer appeared not to work.", "Do you know why my card payment is declined?", "I received my new card, but I don't see it in the app anywhere. What do I do?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?", "I've already topped up, but I cannot see the funds being available. What happened?", "Why was I unable to do a transfer?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "Why is my transfer pending when I already made it?", "The transfer to my beneficiary has not gone through", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "what happened to the money after i put in the wrong info and it got declined", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Why is the payment showing as pending from things I bought this morning?", "I'm confused as to why my top-up did not go through.", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "What's going on? My card wont accept any transactions.", "The card payment I made didn't work.", "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "Why isn't my purchase exchange rate correct?", "Can I return an item?", "I have a payment that hasn't went through yet.", "I want a refund on a direct debit.", "Why can't I make a transfer?", "I have a payment I didnt make on my account", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Why am I seeing a direct debit thats not mine?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "Do you know why my card payment has been declined?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Why is there a direct debit fee in the App when I didn't do it?", "Did my transfer fail?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Why have I not yet received my virtual card?", "I tried to top up. Why was it denied?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "What does it mean if my cash withdrawal is pending?", "My latest payment was declined, I was told everything was back to working order. What happened?", "Why did the app deny my top up?" ]

[ "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Why hasn't my refund been appiled to my account?", "I was supposed to get a refund but I do not see it.", "Why is my refund not showing up on the statement?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "My statement has not shown my refund.", "I should have received a refund however it is not showing on my statement", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "There is a refund missing.", "Did I not get my refund? I don't see it.", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "who should i contact if my refund doesn't go through?", "My refund is not showing.", "when will I get my refund?" ]

[ "The company is no good, please terminate my account.", "The exchange rate on my payment doesn't look right", "While doing a transfer, it says declined.", "I withdraw money abroad but I didn't get the right amount.", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "I can't log in", "There was a transaction this morning that I'd like to reverse.", "My transfer into my account isn't showing up.", "I haven't yet received money that I transferred", "Tell me why my transfer was declined.", "The ATM didn't give me the card back!", "The app won't let me transfer money to a beneficiary", "Someone is using my account to do online shopping! Please freeze it asap", "My top-up appears to be pending.", "I haven't received the cash from the check I deposited.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "Why has my payment been declined? I paid by card.", "The app says I made a cash withdrawal that I didn't make", "There is a card payment that I'm not recognizing.", "please tell me why my top-up failed.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "The rate of exchange for my cash withdrawal is wrong.", "Why wouldn't my withdrawal go through?", "I was declined when I tried to take out cash!", "Why hasn't the transaction I did to my friend arrived yet?", "i havent got my card", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "A withdraw I tried to make at the ATM was declined I don't know why.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I'm checking the app and I see a payment that's not mine.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "The app isn't showing my transactions", "The amount of cash I received was incorrect", "I bought something while traveling, and the exchange rate was wrong.", "How come my transfer got declined", "I bought something abroad and the exchange rate applied is wrong", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "I need to cancel a transfer", "something is wrong with my exchange rate charge", "Why didn't my friend's transaction arrive yet?", "I need to dispute a direct debit.", "My top-up never worked", "My automatic top-up was unsuccessful", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "Why didn`t my topup go through?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "Why hasn't my transfer been made?", "there is a transfer pending.", "The ATM won't give back my card", "My passcode is not being accepted", "My money transfer has not happened yet", "I didn't get the right amount of cash because of the exchange rate.", "Why was my top-up declined?", "I attempted to top up but the app denied it.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "My card payment was reverted. Why?", "How can I receive money from someone?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "I can't use my card because it is not working.", "I did not receive my full withdrawal amount", "There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well!", "I am having problems with my contactless.", "Can i cancel a charge?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "For what reason would a top up be reverted and returned to my account?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "For what reason did my top-up fail?", "Some cash has been withdrawn but I didn't do it.", "Tell my why my top-up is pending.", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "I have a pending transaction", "Why did the funds not transfer to another recipient?", "why didnt my account allow a transfer", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "I want to stop my account", "I was using a foreign currecy to make a payment and the applied the wrong rate.", "Can you tell me why my card payment was cancelled?", "My card payment is pending.", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "My top-up was declined", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "In the App I see a payment that is not mine.", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Can you provide a reason as to why my transfer did not work?", "I need help because I drunken blocked my card?", "Why has my money been returned back to my card.", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Why won't my card accept any transactions?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I am unable to use my card.", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "Why did I not get my cash back after I withdrew?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "It seems that the rate I got is incorrect.", "My cash transaction isn't showing on my receipt", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "My cash withdrawal was declined. Why?", "My app says I made a withdrawal, but I didn't.", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I went to do a transfer and it was declined.", "The ATM didnt return my card!", "I could not get money from an ATM", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "I think my card payment had been return", "My card couldn't pay in a shop.", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "My transfer is failing when I try to do it.", "Can you tell my why my card payment has been reverted.", "I think my top up did not work", "I see my top-up was canceled, but why?", "I tried to top-up, why didn't it work?" ]

[ "Why isn't my refund shown on my statement?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "My statement has not shown my refund.", "Why isn't my refund on my statement?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Why isn't a refund showing on my statement?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "How do I find the refund on my statement?", "I am missing my refund.", "I requested a refund and it is missing.", "I'm supposed to have a refund but it isn't there", "My refund has not arrived, and I am unsure why. Who do I contact?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "who should i contact if my refund doesn't go through?" ]

[ "Why hasn't my ID been verified?", "Have a payment that I haven't done.", "Why did the cash deposit not show up in my account?", "Where is my missing cheque I deposited?", "There's a cash withdrawal I didn't make", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Why is my identity not verified?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "the money i transferred didnt arrive", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "My payment is taking a long time to go through.", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "I think my card payment has been refunded", "I was not distributed all of cash that I requested", "What is the estimated wait time on a US transfer into my account?", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "The cheque I deposited isn't showing in my account", "What is taking so long with my top up?", "Why is my identity not being verified?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "why can't my beneficiary make transactions?", "Why was I unable to finish this transfer?", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "Why can't I withdraw money?", "Why did the ATM machine fail to give me a cash withdrawal?", "My new card hasn't came in.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "The bank machine didn't give my card back how do I get a new one fast?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "What's going on? My card wont accept any transactions.", "How come I didn't get a virtual card yet?", "Why would I have a pending payment?", "Why is my purchase showing as pending?", "I'm not sure why my card payment was cancelled, can you find out why?", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "If my card payment isn't working what do I do?", "What may be the reason that my transfer did not go through?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "I deposited cash but it isn't showing up in my account", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "why didnt my account allow a transfer", "It says pending status for my payment. Why?", "This debit is not my transcation. How do I get my money out back?", "It seems like a transfer is pending.", "Why am I unable to withdrawal cash?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate", "My card payment is pending.", "I have a pending payment on my card. Why?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I did not make this payment that I see in the App.", "Is my account accessible even though my verification of my identity has not passed yet?", "Why can't I complete the transfer?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "My account balance has not updated to reflect my recent transfer.", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "The balance on my account wasn't updated after I made a depost.", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "I topped up but it didn't complete", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "i tried to make a transfer to a beneficiary and it didn't go through", "what is my monthly spending limit because i was refused my money at an atm", "I did not receive the right amount of cash I requested", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I made a transaction and it is taking a very long time to go through.", "Why was I charged for payments? You didn't warn me about additional fees.", "Why is there a direct debit payment on my app that is not from me?", "Why does my payment appear as pending?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "i know i entered the right info, but my top up isn't in my balance", "It didn't give me my cash", "Should my top up still be pending?", "Will declined funds I tried to withdraw be returned to me?", "My card payment is being declined and I've tried several times.", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "My card hasn't came in the mail yet?", "Why is the cash withdraw I made shown as pending?", "I did a cash deposit to my account but it doesn't show up", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "My card has an issue, the payment has been deferred.", "So I just went to the ATM to get some cash. I input that I needed 100 pounds but I only got 80. I have the receipt and I am in need of the extra money. How do I go about obtaining the missing amount?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "How is this transfer supposed to work? It's not working for me.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "I'm concerned because my cash withdrawal is pending.", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "It says that my payment is pending, what does that mean?", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I deposited cash into my account, why do I not see it?", "MY transfer has still not appeared.", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "I don't want the item, I bought it on accident, can I get a refund?", "Why is my cash deposit not in my account?", "why does the app show a direct debit payment that I did not authorize", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "My app shows a payment I didn't make", "I just checked and my payment was cancelled, why?", "I just completed a bank transfer and the balance didn't update", "Help! There is a cash withdrawl on the account that I didn't make!", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "What does it mean if my cash withdrawal does not show up properly?", "After I deposited my cash, I still don't see it in my account." ]

[ "My statement doesn't show that a refund has processed", "The refund has not appeared in my account", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "My refund has not shown up on my statement.", "I am missing a refund.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "What is taking so long with my refund?", "I requested a refund and it is missing.", "There's a refund missing from my statement", "how does my statement get updated so i know when a refund will reflect on my balance", "Why hasn't my return cleared my account?", "I've been waiting for a refund where is it?", "I was supposed to get a purchase refunded but I don't see the money in my account", "I bought something and returned it and the money from the return isn't in my account." ]

[ "I see a direct debit charge that I did not approve", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "Why couldn't I complete a transfer?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "Balance hasn't been updated following a cheque or cash deposit", "What is going on with it saying my card payment was declined?", "I deposited a cheque, why isn't my balance showing that I did?", "In the app, I see a withdrawal I didn't make.", "Payment i did not do", "There is a direct debit set up that was not authorized by me.", "I tried to make a transfer and it was declined. Why?", "I withdraw money abroad but I didn't get the right amount.", "The transfer I tried to make failed.", "I sent money. They haven't received it.", "I don't recognize this debit transaction in my billing statement?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "My credit card cancelled a payment for a purchase.", "I have an unusual payment in my statement", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "Can you tell me why my transfer declined?", "Could it be that I deactivated my card, its not working?", "My latest payment was declined, I was told everything was back to working order. What happened?", "why would i be declined if i had money iin my account", "why isn't my top-up going through?", "my cash withdrawal has not come out of my account yet.", "what is source of my funds, need to verify", "I had a card payment that was declined. Why?", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "I dont know what happened, but my payment was cancelled", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "My card was supposed to arrive, but hasn't?", "Is it possible for a transaction to be cancelled?", "My top up is pending.", "Why is my identity verification process not working?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "The cast deposit from a week ago still is not in my account. Why?", "Tell me why my card payment has been declined.", "Why doesn't my balance reflect my transfer", "I see a charge of 1L I do not recognize on my statement", "The money I transferred does not show in the balance.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I a having trouble proving my identity", "My top-up has failed.", "Is my cash withdrawal pending?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "It's been some time since refilled the top-up.", "I messed up a transfer and need to reverse it.", "The ATM didn't give me what I asked for but my balance says it did", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "What do I do if a transaction shows up twice?", "I want to reverse a transaction I did this morning", "What is stopping my money from transferring?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "If my card payment isn't working what do I do?", "I believe my card payment were reverted", "My accounts been charged a payment for something I didn't make.", "Can I cancel my transaction?", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I didn't withdraw the amount of cash that is showing up in the app.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "My top-up seems to be pending for a long time?", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "I just finished sending money, but it's not logging on the recipient side.", "Can you tell me why I can't make any transactions?", "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?", "I think my statement has a fraudulent charge", "Can a transaction be cancelled?", "A card payment on my account is shown as pending.", "Why is the cash deposit not showing up in my account?", "I have a pending payment from stuff I bought this morning.", "I don't think I made this charge on my debit statement.", "I'm having trouble proving my identity", "Why has my transfer not arrived yet?", "My friend deposited $100 into my account, but it is not showing up!", "What do I do if there is a direct debit on my account that shouldn't be there?", "I need help verifying my identity.", "My transfer is pending, why?", "I haven't received the cash from the check I deposited.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Can you tell me if my pop-up went through?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "I have a trasnger that is pending and wondered about it.", "Why would the app show a withdrawal that I did not make?", "My money transfer has not happened yet", "My cash deposit hasn't posted to my account.", "Why can't my transfer complete?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Please help me! I need to cancel a transaction.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "I did a payment but the app cancelled it.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Can you tell me if my top-up has been cancelled?", "Do you know why my card payment is declined?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "My top up did not complete.", "I looked at my statement and found a payment I and found a mistake.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "I have a card payment which shows as pending", "I am not recognizing a debit payment from my account.", "My attempted transfer failed.", "My product was faulty.", "Why didn't my transfer to a beneficiary go through?", "I made a mistake with a transaction!", "I made a purchase this morning, and it is showing as pending.", "Why didn't I receive the right amount of cash?", "In my app, a direct debit payment that I didn't do shows up.", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "I have an unknown debit charge in my statement, why?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I bought something in another country but the exchange rate is wrong", "Why wasn't I able to transfer to another account?", "I see a cash withdrawal that I did not perform.", "I tried to top up. Why was it denied?", "Why can't I complete my transfer?", "A payment in my account was made by someone I don't know", "I made a payment and it appears it is showing twice" ]

[ "I should have a refund in my statement but I can't see it", "I am still waiting for a refund", "I'm due a refund and it is not on my statement.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I've been waiting for a refund where is it?", "Why is the refund not on my statement?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "Why can't I see a recent refund in my statement?", "My refund doesn't seem to be showing on my statement.", "when should I receive my refund", "How long does it take for a refund?", "I can't see my refund on my account", "No refund showing in my statement.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "How come my refund hasn't appeared on my statement?", "There is a refund missing." ]

[ "I transferred money and it hasn't come yet", "I added funds to my account but the app didn't process it.", "I didn't make the direct debit payment on my account.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "What would lead to my top up still pending?", "Why are you keeping my money from me by declining my card? What is going on?", "Where did my money go? I'm not able to withdraw it from my ATM.", "There is money missing from my account.", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "There was a direct debit transaction I have don't think should be there.", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "The balance on my account wasn't updated after I made a depost.", "A withdraw I tried to make at the ATM was declined I don't know why.", "My contactless payments have not been completed successfully.", "There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I didn't get the all the cash i wanted from the atm", "I'm trying to take money from my account but its not letting me. Help!", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "Why didn't the ATM give me all my money", "An ATM machine didn't give me back my card.", "There is a missing transfer on my account", "I transferred some money but it is not here yet", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "When I tried to transfer funds to my friend today I was unable to do so, why?", "My card was rejected at the store for some reason, can you look into this for me?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "I see a reverted payment on my account. Why has this happened?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "I topped up and now my money is not there anymore! What happened to it?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "Why hasn't my friend received the transaction?", "Seems like my top-up has failed", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "How long will it be before the person I sent money to is able to see it?", "I made a transfer but my balance hasn't been updated", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Why hasn't my transfer from Europe gone through?", "What does it mean if it says that my payment is pending?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Why hasn't my transfer gone through yet?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I received a returned payment that I made.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "I made a bank transfer and my account balance did not show it.", "Why can't the recepient of my money transaction see it?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I made a cash deposit going to my account but it is not there", "I tried to top up, but it didn't finish.", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "I put my check in the bank, but I haven't gotten my cash yet?", "I tried to make a transfer and it didn't work.", "I tried to top up and suddenly my money disappeared", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I think my card payment has been stopped", "Why was I denied the option to transfer money to a selected beneficiary?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "In my statement there is a payment that is I do not recognize", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "Is there a reason my payment is still pending?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "No option to top up with a cheque ?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Why did I get less money than I asked for?", "What's going on? My card wont accept any transactions.", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "has my card payment been reverted?", "I have a cash withdrawal that says it's pending, why?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Looks like my card payment was cancelled.", "What does it mean if my payment is pending?", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "There is a record of payment I never submitted on the app.", "I'm trying to verify my top-up card, but I can't find the code...?", "My top up did not complete.", "I noticed my card payment was cancelled, can you tell me why?", "why hasn't my top up gone through yet", "I tried transferring money to a beneficiary, however, I was unsuccessful.", "What do I do if the ATM didn't give me the correct amount I withdrew? I pulled out 30 pounds and the ATM gave me 10 pounds.", "Has my top-up been cancelled?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "The cash deposit I made this morning has not been credited to my account", "My transfer to my account is missing.", "I think my top up may have been reverted, what do I do?", "Why hasn't my card payment cleared yet?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Why aren't my payment funds available to me?", "can you check why I wasn't able to top up?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Top up not available in my wallet.", "I don't recognize this withdrawal on my statement", "My transfer didn't work how come?", "A wrong amount of cash we sent to me.", "There is a debit transaction on my statement that I did not make", "I didn't get the correct amount of money from the ATM machine", "I was trying to top-up and my credit card was declined. Can you tell me why?", "I made a cash deposit to my account but it is not there", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "Why did the cash deposit not show up in my account?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "I did a payment but it was reverted by the app", "My top up hasn't gone through yet, why?", "It looks like my card payment might have been reverted.", "I am using the app, and I see cash withdrawals that I did not authorize.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "My wallet doesn't show my recent top up.", "I transferred some money but it hasn't arrived yet", "Is there a reason why my account isn't updating because I used a check to balance my account?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "What caused my top-up to be returned?", "I was wondering why my payment hasn't gone through yet, its been a while." ]

[ "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "I am missing a refund amount on my account.", "When will I be able to see the refund", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I should have a refund in my statement but I can't see it", "Why isn't a recent refund on my statement?", "I am still waiting for a refund", "Where is my recent refund in the my statement?", "My statement doesn't show that a refund has processed", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Why isn't my refund showing up?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?" ]

[ "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "Help. My card is broken.", "I added money through a bank transfer and it is not showing in my balance.", "I don't think my card payment exchange rate is correct.", "A foreign purchase I made has the incorrect rate applied to it.", "How is this transfer supposed to work? It's not working for me.", "I just got refunded for my purchase over two weeks ago", "There is a cash withdrawal on my statement that I don't recognize", "My balance was not updated with my checque or cash deposit.", "I believe my card payment exchange rate is incorrect.", "My account isn't showing a transfer I made.", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "How long will it be before the person I sent money to is able to see it?", "I need to transfer to my account and cant.", "Why did my transfer fail?", "I can't get my card to work.", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "What do I do about a debit on my account that I didn't make?", "Why didn't this transfer work?", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "The atm won't give my card back!", "There is a pending transaction on my account, what does this mean?", "My app is displaying a payment I didn't make", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "What do I do if I can't prove my identity?", "My payments from my virtual card keep getting rejected.", "I am dissatisfied, I would like to close my account.", "I see cash in my app but I did not get it.", "My passcode won't work.", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "Why couldn't I complete a transfer?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "A transaction on my card shows as pending.", "My card isn't working at all, I need assistance. It's really frustrating.", "I have been charged a fee for getting cash", "I was denied cash at an ATM", "Are purchases returnable for full refund?", "Is there a reason my cash withdrawal was declined?", "The app is having trouble verifying my identity.", "My virtual card is just not going through.", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "It has been a couple of hours but I do not see my balance updated, can you help?", "There is a card payment that I'm not recognizing.", "I have to verify the source of my funds", "There is a cash withdrawal transaction that I am unsure of.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "I think someone stole money from my card", "Seems like my top-up has failed", "I was using a foreign currecy to make a payment and the applied the wrong rate.", "My card is missing. Please help.", "I think I was charged twice, please help!", "I bought something and I take issue with the exchange rate applied.", "Money transfer help? How long?", "My statement indicates I made a payment to an unfamiliar merchant.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I just completed a bank transfer and the balance didn't update", "There is a direct debit I do not recognise in my statement", "how come my transfer didn't work", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "There is a direct debit payment that I did not make.", "There is a strange payment on my statement. What should I do?", "My friend still hasn't gotten a transaction I made.", "my exchange rate looks wrong for my last payment", "Why is the purchase I made this morning still pending?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "My cash withdrawal shows pending, why?", "I had made a transfer but its still pending.", "My card isn't working", "What went wrong when I tried to do my transfer?", "my atm transaction was wrong", "I goofed up and used the wrong account. Please help.", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "I'm having a hard time proving my identity.", "What are the reasons for my beneficiary not being allowed?", "Can someone assist me by explaining why my card is not working?", "I have a cash withdrawal that says it's pending, why?", "Who do I contact if there is a direct debit that I did not create.", "Why did I not get the amount I specified at the ATM?", "The app reverted my recent payment", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "I had a transfer blocked", "I can't access my account.", "I need to validate the source of my funds.", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "is there something blocking me from making transfers", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "can you check why I wasn't able to top up?", "The exchange rate on my purchase is wrong.", "For a week now, I have tried to use my card and it is still not working.", "Balance is not up to date.", "A transfer is pending.", "I have trouble proving my identity.", "Please help me figure out the reason for the odd withdrawal amount from my account?", "I could not access my money at the ATM", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "Payment I didn't do.", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "My disposable virtual card was rejected by the merchant, please help?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "need to verify source of funds", "My card will not work", "for some reason I am having a problem with verifying my identity.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "My card activation attempt failed.", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "Am I charged for receiving money?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "I am not recognizing a debit payment from my account.", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "Help! The app says I took out cash but I didn't!", "I'm having trouble with proving my identity.", "It seems that the rate I got is incorrect.", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Is there a reason my top-up has not gone through?" ]

[ "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I should have a refund in my statement but I can't see it", "My statement doesn't show that a refund has processed", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "My refund is not here yet", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "When will my refund come through", "I returned something to a store but can't see my refund.", "How can I investigate a missing refund?", "Why hasn't my refund been appiled to my account?", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "when should I receive my refund" ]

[ "I need to cancel an incorrect transaction.", "I'm confused as to why my transfer is still listed as pending on the website.", "When will I receive the card?", "What is the reason why the transfer shows as pending?", "I deposited a cheque a week ago but have yet to receive the cash.", "Why isn't my id verifying?", "I am unable to use my card for some reason.", "There is a mysterious debit transaction on my statement", "Can you please tell me why my cash withdrawal is still pending?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Why isn't my cash deposit showing up in my account?", "There is a weird payment in my statement.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "Should I keep waiting for my card to be delivered?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "The app doesn't show the card I received.", "my atm cash out is still pending", "The ATM didn't give me the amount I asked for", "The app isn't showing my transactions", "I need help cancelling a transaction.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I transferred money and it didn't get there.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "My payment was reverted by the app", "I didn't make a payment at this business.", "How can I tell if there will be a fee added to my payment or not?", "Topping up my card is not working because I believe the top up is pending", "My transfer did not go through.", "I have a transaction that shows several times", "I have a card payment that I don't recognize. What should I do?", "My transfer didn't complete. Why can't I access funds?", "In my account I noticed my ATM withdrawal is still pending", "Please help revert my transaction from this morning.", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "How long after I receive my statement can I dispute payments on it?", "I just looked over my statement and I don't recognize the name of a card payment.", "I am confused why there is cash I did not accept in my account", "Why was my payment cancelled?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "When can I expect the transfer to arrive in my account?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "what is the leadtime for a new card to show up in the mail?", "I have a duplicate payment on my card.", "A shop I go to didn't let me pay.", "I have a transaction showing up more than once.", "The receipient doesn't see my money transfer.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "How long do I have to wait for my bank transfer to appear in my account?", "There is a transaction showing up several times.", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "How long do I have to wait until the transferred money shows up?", "I did not get all the cash at ATM.", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "I believe that my transfer hasn't gone through.", "Payment i did not do", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "There's a direct debit payment that I don't recognize.", "Why was my payment declined? I keep trying my card but it's not working.", "How long for money transfer to show?", "When will my card be delivered?", "Why is my money not in my account. I have already sent it out.", "I didn't receive the correct amount of cash", "A payment I made is for a wrong amount can you help me correct the mistake.", "Why is my transfer pending when I already made it?", "I can't see a transfer to my account I made.", "Help me. There is a Direct Debit that I didn't make.", "How long will my transfer stay pending?", "Why does my transfer say it is pending?", "After my checque or cash deposit, my balance didn't update.", "top up is still pending", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Can a transaction be cancelled?", "I am waiting for the money to enter my account. How long does it take?", "There's a cash withdrawal on my account that I didn't make", "I had a seller reach out to me saying my money didn't come through to them, but I'm sure it was removed from my account. Can you figure out what the deal is here?", "I made a cash deposit going to my account but it is not there", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Where is the card I ordered 2 weeks ago?", "is it possible to cancel transactions?", "Why is my card payment cancelled?", "I added money through a bank transfer and it is not showing in my balance.", "My wallet isn't showing my top-up, did I do something wrong?", "Why isn't my balance updating after depositing cheques and cash.", "My transfer is still pending", "There is a payment on my card that I do not recognize.", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "How long will my transfer be pending?", "The amount of cash i have received is not correct.", "My transfer is still coming up as pending.", "I see a direct debit charge that I did not approve", "There is a payment that is not mine in the app. Please advise/", "I see a direct debit transaction that I didn't make.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "My card payment's cancelled", "I didn't initiate a direct debit that I see on my account", "Why didn't my transfer get to the recipient?", "I have a payment that shows twice", "I am still waiting on my card?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Hi i received an error message informing me about the transaction failure. I have done the money transfer before and it never failed. Please let me know what is the issue this time.", "Do you have a tracking number for the card I was sent?", "I am still waiting on my bank transfer", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Why was my card payment cancelled?", "why did my payment revert", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "can you check why I wasn't able to top up?", "There's a payment that isn't mine on my app", "I'm not sure why my top up request was denied", "Why isn't the recipient seeing the transaction? I just sent the money.", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "help, I see money missing I didn't take out.", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I haven't received the PIN yet.", "Help! There is a cash withdrawl on the account that I didn't make!", "I am having trouble withdrawing cash." ]

[ "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I received a refund, however I cannot see it in my account", "There's a refund missing from my statement", "I was told I would be getting a refund but I have yet to see it", "I cannot view the refunded amount in my account.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I am missing my refund.", "Why am I still waiting for my refund", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "When will my returned transaction show up on my account?", "I'm supposed to have a refund but it isn't there", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!" ]

[ "I made a cash deposit to my account but i don't see it", "I transferred my funds, why did it not go through?", "Is it possible to order a card?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "My card payment's cancelled", "My cheque is taking a while", "It says \"pending payment?\" Why is it saying this?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "What does it mean if my cash withdrawal is pending?", "My cash deposit hasn't posted to my account.", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "There is a direct debit charge on my account that I don't recognize.", "Are cheques accepted to my account? Mine didn't seem to work.", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "What caused my top-up to be returned?", "Why didn't I receive all the cash I requested?", "I topped-up my account, but I don't think it went through.", "I transferred money to my account but it is not showing.", "I made a transaction and it is taking a very long time to go through.", "There is a withdrawal in my account I didn't make.", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "Why is my card payment still listed as pending?", "I wanted to top up my account and it doesn't look like it worked", "How long does it take for a purchase to go from pending to authorised?", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "Looks like my card payment was cancelled.", "My card was declined today when eating and I need to know what's wrong.", "Is there a reason why my card was declined when I attempted to withdraw money?", "I found my lost card. Am I still able to use it?", "Is it possible to track the card you sent me?", "I am still waiting for a money transfer to appear.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "My credit card has been declined.", "Why doesn't it show that I did a balance transfer?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "Why was my account deducted from a seller when I didn't approve of it?", "I attempted to get cash but was declined.", "Why didn't the ATM give me my money?", "What is the reason my cash withdrawal is still pending?", "There's a debit on my account that I didn't do.", "Can I get an actual card", "My transfer appeared not to work.", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I don't think my transfer wen through. Why?", "I transferred money and it didn't get there.", "My identity hasn't been verified. Can I use my account?", "The exchange rate I was charged for a purchase was not right.", "I would like to revert a transaction I did this morning", "Why is the top-up I made still pending.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "My card activation attempt failed.", "I don't recall making that payment?", "For some reason, I'm unable to transfer funds.", "I don't think my card payment exchange rate is correct.", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "There's a direct debit payment that I don't recognize.", "Can you explain to me why a top-up would still be pending?", "There's a cash withdrawal on my account that I didn't make", "There is a withdrawal on my account I didn't make.", "I see a reverted payment on my account. Why has this happened?", "I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?", "What is the cause of the delay in applying my card payment to my account?", "Why doesn't the person I sent money to see that transfer yet?", "Why isn't my purchase exchange rate correct?", "What is the return policy?", "There is a transfer not showing on my account.", "My card does not work", "I didn't withdraw the amount of cash that is showing up in the app.", "I made a cash withdraw and it shows up as pending why is that?", "How long will I have to wait for my money to be in my account?", "My identity can't be verified for some reason", "Can I get another card?", "What do I do if I've been charged twice for the same transaction?", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Why won't my card accept any transactions?", "I bought an item that I was charged a different exchange rate for.", "Why didn`t my topup go through?", "I believe that my transfer hasn't gone through.", "Why won't my card work.", "I withdrew cash but it still shows as pending?", "Why isn't my deposit in my account?", "I want to reverse a transaction I did this morning", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "My account says I have a pending transfer.", "I'm trying to take money from my account but its not letting me. Help!", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "Why isn't my card working?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "Is my card denied anywhere?", "Why are the things I bought earlier today still showing as pending?", "Tell me why my card payment would be reverted.", "The receipient doesn't see my money transfer.", "Am I charged for receiving money?", "I deposited a cheque but the cash hasn't arrived yet", "My product was faulty.", "I can't get a contactless payment to work.", "Some cash is showing up in my app that I did not get.", "i tried to make a transfer to a beneficiary and it didn't go through", "Why has my top-up been returned to my account?", "I got a message saying I made a withdrawal from the bank machine, but I did not.", "I'm waiting on a top-up, its still pending", "How long after I receive my statement can I dispute payments on it?", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "I did a bank transfer to top up, but the money is not available.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "A payment in my account was made by someone I don't know", "something is wrong with my exchange rate charge", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "I made a mistake with a transaction!", "My cash transaction isn't showing on my account", "The app is saying I made a withdrawl but I didn't.", "My account balance has not updated to reflect my recent transfer.", "Why is a payment I made reverted back to my account?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "Why hasn't my cheque processed?", "I need help with a lost card", "I transferred some funds but I don't see it" ]

[ "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I am missing my refund.", "Can you tell me why a refund I'm owed is not showing on my statement?", "i need a refund right away but the funds aren't available in my account", "Transaction refund missing from my statement.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "My refund is not showing up in my account. Where is it?", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "I can't see all the refunds in my statement", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Why isn't my refund showing in my statement?", "my refund has not hit my account yet", "When can I expect my refund?", "My refund has not arrived, and I am unsure why. Who do I contact?" ]

[ "A Bank ATM did not give my card back. What do I do now?", "Is there any reason my cash withdrawal still shows as pending?", "If my card payment is cancelled, what should I do?", "Where do I request another card?", "There's been a transaction to the wrong account.", "Is there a fee for making a payment? If so, let me know why.", "Why hasn't my transfer from Europe gone through?", "I have a fee showing from last time I used my card.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Why is my cash withdrawal pending?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "my cash out is still pending", "Why is a payment showing up on my card as pending?", "Can you please explain why my transfer failed?", "Is it normal to have to wait over a week for my new card?", "Can you explain why my transfer was unsuccessful?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "My card did not work at store.", "Is my card lost? I am still waiting for it to be delivered.", "I need to see where my money came from.", "Why is my withdrawal still pending?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "The correct amount of cash was not received.", "I seem to be unable to make any transactions.", "My card was working but now it doesn't.", "I see a cash withdrawal that I did not perform.", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "There is a direct debit I do not recognise in my statement", "Why isn't the transfer on my account showing up?", "There is a direct debit that I didn't set up, what should I do?", "I made a mistake and need to cancel a transaction", "how long til my cash out goes through?", "I need to reverse a transaction", "I had transferred some money but the balance hasn't changed.", "What is the expected delivery date for my card?", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "I cancelled my card payment", "I sent money to my family last Friday but they don't have it.", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "When will my transfer finish pending?", "There is a card payment I do not recognise.", "I want to reverse my transaction from earlier", "My transfer isn't in", "Is there a charge for getting my money?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "How can I get my card back out?", "My ATM transaction was unsuccessful.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I got double charged for a payment so how do I fix that?", "How long does it take to authorise a payment?", "what is this charge i didnt do it what can i do", "Can I cancel a transaction?", "can you tell me why my card was declined?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "I do not think the pop up went through yet.", "Can you tell me if my pop-up went through?", "I bough an item and the exchange rate was incorrect.", "My card doesn't seem to work anymore", "can you tell me why my transfer failed?", "Is a tracking number available for the card that was just sent?", "Is it possible for a transaction to be cancelled?", "When is my balance going to update, I just transferred some money", "I don't think I made this charge on my debit statement.", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "Can I track the card that was just sent to me?", "How long does a transfer stay pending?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "I am still waiting for a money transfer to appear.", "Why was my payment declined? I keep trying my card but it's not working.", "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I requested money from the ATM and it didn't give me as much as I requested.", "It says \"pending payment?\" Why is it saying this?", "How long will my transfer stay pending?", "I'm not quite understanding why my cash withdrawal is showing as pending.", "i tried to withdraw money but was told i didn't have funds", "Why hasn't my top-up gone through?", "My card is missing. Please help.", "What is the expected delivery date of my card?", "I think someone else is using my card. There are transactions I didn't make.", "What would lead to my top up still pending?", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "I did not get the cash that is showing up in my app.", "Why hasn't my friend received the money i sent them yet?", "Can you please tell me why my cash withdrawal is still pending?", "I want to revert a transaction I did this morning", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "My topping up didn't go through.", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "My transfer did not seem to work.", "How long does it take for a card to arrive?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "Somebody used my card to make a purchase", "When did you send me my new card?", "I am having trouble withdrawing cash.", "Will the transfer show up in my account soon?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "What do I do if a transaction shows up twice?", "Is there a specific date it can be delivered by?", "I'm not sure why my card didn't work", "Why doesn't it show that I did a balance transfer?", "I recently deposited a cheque and cannot find the cash from it.", "Why isn't the transfer to my account showing up?", "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.", "I wanted to top up my account and it doesn't look like it worked", "There are transactions I didn't make, someone else must have used my card.", "I tried to make a transfer but it failed. will you tell me why?", "My transfer hasn't appeared yet", "Help me cancel a transaction.", "Why can't the recepient of my money transaction see it?", "I did not do this payment", "Why am I getting declines when trying to make a purchase online?", "I believe my top up is still pending" ]

[ "Why isn't my refund showing up?", "Hurry and refund me, I am waiting", "I am waiting on this refund, hurry up.", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Please help me. I am still waiting on a refund.", "The refund doesn't show in my account", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "Did I not get my refund? I don't see it.", "Still waiting on my refund...", "No refund showing in my statement.", "My refund isn't showing up on my statement.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I am missing a refund.", "I've been waiting for a refund where is it?", "There is a refund missing." ]

[ "I can't figure out how to unblock my pin number. Can you help me?", "My card is missing. Please help.", "My transfer didn't work how come?", "Why didn't the ATM give me my money?", "Unable to complete transfer, states 'declined'", "I was mugged. They took everything. I can't use the app. What do I do?", "Help, I need to top up my account. Where do I send a check?", "I didn't get all the money I asked for", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "Why doesn't my Google pay top up work?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Please help me. I don't know my code to get into the app.", "I tried to top up my account and it didn't work", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "I have a reverted top up I made and wanted to know why it didn't go through.", "I need help fixing my contactless. It's not working anywhere I go today.", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Why can't the recepient of my money transaction see it?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?", "I don't recognize this withdrawal on my statement", "I transferred some money but it hasn't arrived yet", "The money that I have transferred hasn't arrived yet.", "Why hasn't my transfer from Europe gone through?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "The payment I made with my card is not showing up.", "Please explain why my top-up hasn't been processed yet?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Why is my identity not being verified?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "How do I find out why my card won't work?", "What is stopping my money from transferring?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "where is my unknown payment from?", "My cash withdrawal isnt showing on my account", "I can't find my card! What should I do?", "I made a cash deposit going to my account but it is not there", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I see my top-up was canceled, but why?", "I can't find how to top up my account with a check. Where is that?", "where has my transferred money gone?", "My card payment has failed.", "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?", "Help! I forgot my PIN and have been locked out of using my card.", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "My identity can't be verified for some reason", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?", "Why am I being told this transfer will not go thru", "What do I do if my top-up has not gone through?", "I just looked over my statement and I don't recognize the name of a card payment.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "A withdrawal is showing that I don't recognize", "I sent money to my family last Friday but they don't have it.", "I have a card payment that I don't recognize. What should I do?", "My card was lost on vacation, I don't know where it is. Can you help me take care of this immediately?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I have not received the completed transaction.", "One of my card payments, I don't recognise the name of the merchant.", "the money i transferred didnt arrive", "Is there an issue with my card payment as it has not gone through.", "I still do not see the cash deposit in my account from last week. Why?", "What is the reason for my card payment to be reverted?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "There is an error, the app says I made an ATM withdrawal and I didn't.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "My card is stuck in an ATM machine, how do I get it back quickly?", "What do I do if I can't access the app?", "A payment on my statement is wrong.", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "Somehow I am missing my card. What should I do?", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "I topped up my account but the money isn't there now.", "My cash transaction isn't showing on my account", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "My card has not been delivered yet and its been a week since I ordered it, please help", "Can you tell me why my card payment was cancelled?", "Money was transferred to me and I am unable to see it", "Please help, the atm swallowed my card, what do I do?", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "My cash deposit isn't in my account. What happened?", "It appears my top-up has not gone through.", "what happened to the money after i put in the wrong info and it got declined", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "There must be an issue, why has my card been cancelled?", "I was so embarrassed. Why didn't my payment clear?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "I made a payment and it was reverted and wanted to know why?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "My transfer failed. Help!", "I think the rate that was applied to my purchase using foreign currency is wrong. Help!", "What is the time frame that it usually takes for a transfer to come through? I have a friend needing it immediately but it has yet to come through.", "My transfer didn't work", "What do I do if I notice a strange withdrawl in my statement?", "Why am I having trouble withdrawing cash?", "How do I troubleshoot Google pay top up?", "My top-up was cancelled, could my bank be the problem?", "how do you determine your exchange rates because one of yours was off when i got cash", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I am seeing in the App a some cash withdrawal that does not belong to me", "The cheque I deposited isn't showing in my account", "I believe that my transfer hasn't gone through.", "My transfer did not seem to work.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "If my card payment is cancelled, what should I do?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "Why isn't my pending transfer finished?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "It looks like my card payment might have been reverted.", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "My card didn't work at the ATM in Notting Hill. Is my card working?" ]

[ "Why is my refund missing in my statement?", "I was supposed to get a purchase refunded but I don't see the money in my account", "I requested a refund from a store but it hasn't arrived.", "i was supposed to get a refund but my balance hasn't changed, why not?", "I should have received a refund however it is not showing on my statement", "Where can I see the refund in my account", "How can I investigate a missing refund?", "I returned something to a store but can't see my refund.", "Still waiting on my refund...", "When do I see my recent refund in my statement", "I can't see all the refunds in my statement", "Why hasn't my return cleared my account?", "my refund has not hit my account yet", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "when will I get my refund?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?" ]

[ "I keep trying to make a payment, but it doesn't work.", "I did not receive my full withdrawal amount", "I had a payment reverted and would like to figure out why.", "My card payment might have been reverted.", "Do you know why my card payment has been declined?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "In my statement there is a payment that is I do not recognize", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right", "I made a payment that's pending. Will it go through?", "I made a payment but the app cancelled it.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "What is going on with it saying my card payment was declined?", "why wasn't a transfer to account approved", "I shouldn't have been charged but I see a fee, why?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "If I was mugged and lost everything, how do I access my account and app?", "I deposited cash into my account and I'm having trouble seeing it on my account.", "I did a payment but the app cancelled it.", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "Why can't I withdraw money?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "I can't withdraw money", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Why is the check I deposited this morning not showing up?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Why am I seeing a direct debit thats not mine?", "Shopping on line I was declined when trying to buy something.", "My google top-up pay is not going through", "There is money missing from my account.", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "The app shows a withdrawal that I did not make or authorize.", "No transactions are being accepted, what's wrong with my card?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "The app is saying I made a withdrawl but I didn't.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "The ATM didn't give me what I asked for but my balance says it did", "I tried to top up using my card, but now the money just disappeared!", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "I forgot what my pin number is and now am blocked can you help me get in?", "I tried to make a transfer and it was declined. Why?", "The ATM didn't give me the amount I asked for", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "I topped up and now my money is not there anymore! What happened to it?", "Why is a payment I made reverted back to my account?", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or let me know if you have any alternatives", "I ordered a card but it has not arrived. Help please!", "Why was I unable to complete my transfer?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Could you please help me figure out why the seller has not received their money after I sent it.", "my identity hasn't been verified and i can't edit my details, what's next", "I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.", "I made a cash deposit going to my account but it is not there", "My app shows some cash I didn't get.", "A seller is stating that they haven't received money yet when the money has already deducted from my account.", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I didn't get the money I transferred", "I was wondering why my payment hasn't gone through yet, its been a while.", "Why can't I see my funds after I topped up?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "The cash I asked for still hasn't been received", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "My cash received does not match what has been requested", "Is there a reason my payment is still pending?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I got my American Express in Apple Pay, why is top up not working?", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Is there a reason why my card was declined when I attempted to withdraw money?", "I couldnt transfer money from my account.", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "The app says I made a cash withdrawal that I didn't make", "After my checque or cash deposit, my balance didn't update.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "i have been trying to top up my account with a check but it won't work", "My top up hasn't gone through", "Balance hasn't been updated following a cheque or cash deposit", "Why can't a beneficiary receive a money transfer from me?", "There is a payment in the app I did not make", "I did not receive the right amount of cash.", "How do I contact customer support about my declined transfer?", "Why is my balance not updated?", "The app is showing a direct debit transaction that I did not perform", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "My transfer did not seem to work.", "has my card payment been reverted?", "Why was my transfer stopped ?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "why didnt a transfer to my account process", "I put some money in my account the other day but now its gone? Why is this?", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "My Google pay top up isn't working. Help.", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Where did my money go? I'm not able to withdraw it from my ATM.", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "I topped up but the app denied it", "I made a payment but the app reverted the payment.", "It didnt work when I tried to pay contactless at the bus today. Why?", "I need to find out why my pending payment hasn't gone through.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "why did the app refuse to make an approved payment", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?" ]