text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
how long should I expect to wait for my card to arrive? | {
"text": "how long should I expect to wait for my card to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987775683403015
},
{
"label": "POSITIVE",
"score": 0.0012223951052874327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying. | {
"text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying."
} | [
{
"label": "NEGATIVE",
"score": 0.006807479541748762
},
{
"label": "POSITIVE",
"score": 0.9931924939155579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I have a fee showing from last time I used my card. | {
"text": "I have a fee showing from last time I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9956127405166626
},
{
"label": "POSITIVE",
"score": 0.004387257620692253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I made a bank transfer from my UK account today, but it's not showing. Can you check status? | {
"text": "I made a bank transfer from my UK account today, but it's not showing. Can you check status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985883831977844
},
{
"label": "POSITIVE",
"score": 0.0014115596422925591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I must quickly transfer something from China, and I need to know how long it will take. | {
"text": "I must quickly transfer something from China, and I need to know how long it will take."
} | [
{
"label": "NEGATIVE",
"score": 0.9989954829216003
},
{
"label": "POSITIVE",
"score": 0.001004482270218432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account? | {
"text": "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981157779693604
},
{
"label": "POSITIVE",
"score": 0.001884204219095409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I transferred money but the recipient does not see the funds in their account? | {
"text": "I transferred money but the recipient does not see the funds in their account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993046522140503
},
{
"label": "POSITIVE",
"score": 0.0006953490665182471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I'm expecting to see a cash withdrawal but I'm still waiting. | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856036901473999
},
{
"label": "POSITIVE",
"score": 0.01439631450921297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Help me. My phone has been lost or stolen! | {
"text": "Help me. My phone has been lost or stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9982972741127014
},
{
"label": "POSITIVE",
"score": 0.001702715060673654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Please tell me how the exchange rate is determined. I was expecting more money for the transaction. | {
"text": "Please tell me how the exchange rate is determined. I was expecting more money for the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9984564781188965
},
{
"label": "POSITIVE",
"score": 0.0015435738023370504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I'm having trouble with proving my identity. | {
"text": "I'm having trouble with proving my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997677206993103
},
{
"label": "POSITIVE",
"score": 0.00023223644529934973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
There is a record of payment I never submitted on the app. | {
"text": "There is a record of payment I never submitted on the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9942195415496826
},
{
"label": "POSITIVE",
"score": 0.005780518054962158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What do I do after the ATM takes my card. | {
"text": "What do I do after the ATM takes my card."
} | [
{
"label": "NEGATIVE",
"score": 0.990776777267456
},
{
"label": "POSITIVE",
"score": 0.009223251603543758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Am I able to cancel a transfer I just made | {
"text": "Am I able to cancel a transfer I just made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992181062698364
},
{
"label": "POSITIVE",
"score": 0.0007819318561814725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is my card not working anymore? | {
"text": "Why is my card not working anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.999387264251709
},
{
"label": "POSITIVE",
"score": 0.0006126994267106056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Do you need my birthdate? | {
"text": "Do you need my birthdate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972018003463745
},
{
"label": "POSITIVE",
"score": 0.0027982178144156933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Where can I find the auto-top up feature? | {
"text": "Where can I find the auto-top up feature?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374640744179487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I haven't received my virtual card yet, do yo know why? | {
"text": "I haven't received my virtual card yet, do yo know why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989582300186157
},
{
"label": "POSITIVE",
"score": 0.0010417565936222672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
The app reverted after I topped-up | {
"text": "The app reverted after I topped-up"
} | [
{
"label": "NEGATIVE",
"score": 0.9949787259101868
},
{
"label": "POSITIVE",
"score": 0.005021230783313513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are you going to charge me to top up my card? | {
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5216355919837952
},
{
"label": "POSITIVE",
"score": 0.47836437821388245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What is necessary for the identity verification? | {
"text": "What is necessary for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971739053726196
},
{
"label": "POSITIVE",
"score": 0.0028260371182113886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My refund has not shown up in my account. Where is it? | {
"text": "My refund has not shown up in my account. Where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994196891784668
},
{
"label": "POSITIVE",
"score": 0.0005803845706395805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why was a payment cancelled on my account? | {
"text": "Why was a payment cancelled on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995025396347046
},
{
"label": "POSITIVE",
"score": 0.0004974725306965411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately? | {
"text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987903237342834
},
{
"label": "POSITIVE",
"score": 0.0012097031576558948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How to receive the actual card | {
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316070586442947
},
{
"label": "POSITIVE",
"score": 0.9168392419815063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take? | {
"text": "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988980293273926
},
{
"label": "POSITIVE",
"score": 0.0011019506491720676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need to reset my passcode, this one isn't working | {
"text": "I need to reset my passcode, this one isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.0002620298764668405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct? | {
"text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992802739143372
},
{
"label": "POSITIVE",
"score": 0.0007197040831670165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is the identity check part of bank policy? | {
"text": "Is the identity check part of bank policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.997837245464325
},
{
"label": "POSITIVE",
"score": 0.0021627480164170265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What happens after my card expires? | {
"text": "What happens after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.996156632900238
},
{
"label": "POSITIVE",
"score": 0.0038434071466326714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Is there a fee to add money to an international card? | {
"text": "Is there a fee to add money to an international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153895365074277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I didn't receive the correct amount of cash when I exchanged it overseas. | {
"text": "I didn't receive the correct amount of cash when I exchanged it overseas."
} | [
{
"label": "NEGATIVE",
"score": 0.9996496438980103
},
{
"label": "POSITIVE",
"score": 0.00035032868618145585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My phone is missing. | {
"text": "My phone is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996949434280396
},
{
"label": "POSITIVE",
"score": 0.0003050722007174045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to. | {
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
} | [
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.00057702959747985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why was I charged twice for my item! | {
"text": "Why was I charged twice for my item!"
} | [
{
"label": "NEGATIVE",
"score": 0.9908609390258789
},
{
"label": "POSITIVE",
"score": 0.009139039553701878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why is the identity check involved? | {
"text": "Why is the identity check involved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980096220970154
},
{
"label": "POSITIVE",
"score": 0.001990388846024871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long does it typically take for a pending ATM withdrawal to clear? | {
"text": "How long does it typically take for a pending ATM withdrawal to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981153011322021
},
{
"label": "POSITIVE",
"score": 0.0018847191240638494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is the reason for the extra fee on my statement? | {
"text": "What is the reason for the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974168539047241
},
{
"label": "POSITIVE",
"score": 0.002583154011517763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
The app is showing a cash withdrawal that I didn't make. | {
"text": "The app is showing a cash withdrawal that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9966564178466797
},
{
"label": "POSITIVE",
"score": 0.0033436270896345377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
An extra fee has been added to my card payment is this correct? | {
"text": "An extra fee has been added to my card payment is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916760921478271
},
{
"label": "POSITIVE",
"score": 0.00832387525588274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so. | {
"text": "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so."
} | [
{
"label": "NEGATIVE",
"score": 0.9978271126747131
},
{
"label": "POSITIVE",
"score": 0.0021729099098592997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I trade currencies with this app? | {
"text": "How can I trade currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998674750328064
},
{
"label": "POSITIVE",
"score": 0.0013252963544800878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How can many disposable cards can I have per day? | {
"text": "How can many disposable cards can I have per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375539767555892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I think the exchange rate for the cash I withdrew wasn't correct. | {
"text": "I think the exchange rate for the cash I withdrew wasn't correct."
} | [
{
"label": "NEGATIVE",
"score": 0.9996300935745239
},
{
"label": "POSITIVE",
"score": 0.0003698652726598084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My card is going to expire, what do I do? | {
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598562821745872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How can I change my address? | {
"text": "How can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017821094952524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now! | {
"text": "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995417594909668
},
{
"label": "POSITIVE",
"score": 0.000458315946161747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Help, I was charged twice! | {
"text": "Help, I was charged twice!"
} | [
{
"label": "NEGATIVE",
"score": 0.9691462516784668
},
{
"label": "POSITIVE",
"score": 0.030853820964694023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
The ATM didnt let me get cash | {
"text": "The ATM didnt let me get cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9948139190673828
},
{
"label": "POSITIVE",
"score": 0.005186075810343027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What cards and currencies can I use to top up my account? | {
"text": "What cards and currencies can I use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971494078636169
},
{
"label": "POSITIVE",
"score": 0.0028506021481007338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Given a choice, I'd rather have Mastercard. | {
"text": "Given a choice, I'd rather have Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.0009855176322162151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
When will a cash withdrawal show up? | {
"text": "When will a cash withdrawal show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978092312812805
},
{
"label": "POSITIVE",
"score": 0.0021907694172114134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is there any limits I should know about if I'm going to use a disposable virtual card? | {
"text": "Is there any limits I should know about if I'm going to use a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993442893028259
},
{
"label": "POSITIVE",
"score": 0.0006557551096193492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How many disposable virtual cards can you have? | {
"text": "How many disposable virtual cards can you have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005208832444623113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I am very dissatisfied with the services that you are providing. I want to cancel my account. | {
"text": "I am very dissatisfied with the services that you are providing. I want to cancel my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997988343238831
},
{
"label": "POSITIVE",
"score": 0.00020114643848501146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Can I see where my money is being transferred from? | {
"text": "Can I see where my money is being transferred from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993388056755066
},
{
"label": "POSITIVE",
"score": 0.0006611218559555709
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
You provide support in what countries? | {
"text": "You provide support in what countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.012649795040488243
},
{
"label": "POSITIVE",
"score": 0.9873501658439636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Is it possible to hold money in multiple currencies? | {
"text": "Is it possible to hold money in multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958227872848511
},
{
"label": "POSITIVE",
"score": 0.004177214577794075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What happens when a beneficiary can't receive my transfer? | {
"text": "What happens when a beneficiary can't receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963274598121643
},
{
"label": "POSITIVE",
"score": 0.0036725839599967003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
my phone was taken yesterday, what should I do about my account? | {
"text": "my phone was taken yesterday, what should I do about my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991775155067444
},
{
"label": "POSITIVE",
"score": 0.0008224800112657249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My top-up funds aren't available yet. | {
"text": "My top-up funds aren't available yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9983892440795898
},
{
"label": "POSITIVE",
"score": 0.0016107653500512242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening? | {
"text": "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946451187133789
},
{
"label": "POSITIVE",
"score": 0.0053549595177173615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can I reset my PIN? | {
"text": "Can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986351132392883
},
{
"label": "POSITIVE",
"score": 0.0013649000320583582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What are Interbanks current exchange rates? | {
"text": "What are Interbanks current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.998026430606842
},
{
"label": "POSITIVE",
"score": 0.0019735826645046473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
what are the reasons I have to proof my identity to you? | {
"text": "what are the reasons I have to proof my identity to you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972068667411804
},
{
"label": "POSITIVE",
"score": 0.0027930848300457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I need to know how much it costs to transfer funds. | {
"text": "I need to know how much it costs to transfer funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9995964169502258
},
{
"label": "POSITIVE",
"score": 0.0004036577884107828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Is this open to residents of all countries? | {
"text": "Is this open to residents of all countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.0039943791925907135
},
{
"label": "POSITIVE",
"score": 0.9960055947303772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Do I get a real card? | {
"text": "Do I get a real card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973108768463135
},
{
"label": "POSITIVE",
"score": 0.002689157845452428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I move money from my account at a different bank to the account I have at this bank. | {
"text": "How can I move money from my account at a different bank to the account I have at this bank."
} | [
{
"label": "NEGATIVE",
"score": 0.999459445476532
},
{
"label": "POSITIVE",
"score": 0.0005405020783655345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How do I cancel a purchase? | {
"text": "How do I cancel a purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.00043029000516980886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
When I tried to top up using my card, all of the money disappeared. | {
"text": "When I tried to top up using my card, all of the money disappeared."
} | [
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.00029604232986457646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What fiat currencies are supported? | {
"text": "What fiat currencies are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933046698570251
},
{
"label": "POSITIVE",
"score": 0.006695304065942764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
where is my money from this morning | {
"text": "where is my money from this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972562193870544
},
{
"label": "POSITIVE",
"score": 0.0027438367251306772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My card wont work at an ATM | {
"text": "My card wont work at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.006663673557341099
},
{
"label": "POSITIVE",
"score": 0.9933363199234009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I already use my account although the identity verification has not passed yet? | {
"text": "Can I already use my account although the identity verification has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986550807952881
},
{
"label": "POSITIVE",
"score": 0.0013449493562802672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I didn't get all the cash I asked for | {
"text": "I didn't get all the cash I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536392029374838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Is it possible to change my PIN? | {
"text": "Is it possible to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989805817604065
},
{
"label": "POSITIVE",
"score": 0.0010193497873842716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My card wasn't working in a shop | {
"text": "My card wasn't working in a shop"
} | [
{
"label": "NEGATIVE",
"score": 0.9968069791793823
},
{
"label": "POSITIVE",
"score": 0.0031929879914969206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My account transfer was blocked. | {
"text": "My account transfer was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9996551275253296
},
{
"label": "POSITIVE",
"score": 0.00034491403494030237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What are the disposable cards restrictions? | {
"text": "What are the disposable cards restrictions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987780451774597
},
{
"label": "POSITIVE",
"score": 0.0012220065109431744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What do I do if there is an electronic debit that is not correct? | {
"text": "What do I do if there is an electronic debit that is not correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995982050895691
},
{
"label": "POSITIVE",
"score": 0.0004018089675810188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
With this app, will I be able to exchange currency? | {
"text": "With this app, will I be able to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915146827697754
},
{
"label": "POSITIVE",
"score": 0.008485275320708752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I do not know where the transaction is. | {
"text": "I do not know where the transaction is."
} | [
{
"label": "NEGATIVE",
"score": 0.9991737008094788
},
{
"label": "POSITIVE",
"score": 0.0008262709598056972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why didn't the ATM give me all my money | {
"text": "Why didn't the ATM give me all my money"
} | [
{
"label": "NEGATIVE",
"score": 0.9967561364173889
},
{
"label": "POSITIVE",
"score": 0.0032438132911920547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
why do I need to show ID | {
"text": "why do I need to show ID"
} | [
{
"label": "NEGATIVE",
"score": 0.9951010346412659
},
{
"label": "POSITIVE",
"score": 0.004898985847830772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why is your exchange rate so bad? | {
"text": "Why is your exchange rate so bad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997861981391907
},
{
"label": "POSITIVE",
"score": 0.0002138290146831423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What about a auto top-up? | {
"text": "What about a auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.003995111677795649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Visa or Mastercard? | {
"text": "Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.982001781463623
},
{
"label": "POSITIVE",
"score": 0.01799819804728031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there a reason my top-up has been cancelled? | {
"text": "Is there a reason my top-up has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.00033015242661349475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do you need to know my first and last name? | {
"text": "Do you need to know my first and last name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989707469940186
},
{
"label": "POSITIVE",
"score": 0.0010292811784893274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What's the web address to unblock my pin? | {
"text": "What's the web address to unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991859793663025
},
{
"label": "POSITIVE",
"score": 0.000813989550806582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can my children get an account? | {
"text": "Can my children get an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983866214752197
},
{
"label": "POSITIVE",
"score": 0.0016133992467075586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What fiat currencies can I use for holding and exchanging? | {
"text": "What fiat currencies can I use for holding and exchanging?"
} | [
{
"label": "NEGATIVE",
"score": 0.997340977191925
},
{
"label": "POSITIVE",
"score": 0.0026589783374220133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why have I been charged an extra £1? | {
"text": "Why have I been charged an extra £1?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963500499725342
},
{
"label": "POSITIVE",
"score": 0.003649916034191847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
where do I top up my google pay? | {
"text": "where do I top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175946422852576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Will there be any fees for top ups? | {
"text": "Will there be any fees for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978717565536499
},
{
"label": "POSITIVE",
"score": 0.0021282355301082134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765327744185925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem? | {
"text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999680757522583
},
{
"label": "POSITIVE",
"score": 0.00031928453245200217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My payment didn't work and the money is in back in my account. | {
"text": "My payment didn't work and the money is in back in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993656277656555
},
{
"label": "POSITIVE",
"score": 0.0006343905697576702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me. | {
"text": "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me."
} | [
{
"label": "NEGATIVE",
"score": 0.005825499538332224
},
{
"label": "POSITIVE",
"score": 0.9941745400428772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
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