text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I haven't used my card all day but there is a payment showing in the app. Please cancel it! | {
"text": "I haven't used my card all day but there is a payment showing in the app. Please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991846680641174
},
{
"label": "POSITIVE",
"score": 0.000815376581158489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can my friends top up my account? | {
"text": "Can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930597543716431
},
{
"label": "POSITIVE",
"score": 0.006940310820937157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My app says I withdraw funds from my account through an ATM. | {
"text": "My app says I withdraw funds from my account through an ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.998292863368988
},
{
"label": "POSITIVE",
"score": 0.0017071529291570187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why is it showing that my account has been charged a dollar that is showing as pending? | {
"text": "Why is it showing that my account has been charged a dollar that is showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991878867149353
},
{
"label": "POSITIVE",
"score": 0.0008121320861391723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I'm worried that my card has been compromised because I see a payment that I didn't make. | {
"text": "I'm worried that my card has been compromised because I see a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9985164999961853
},
{
"label": "POSITIVE",
"score": 0.0014835352776572108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I believe my exchange rate is incorrect | {
"text": "I believe my exchange rate is incorrect"
} | [
{
"label": "NEGATIVE",
"score": 0.9991286396980286
},
{
"label": "POSITIVE",
"score": 0.0008713286370038986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I am unable to get cash from the ATM | {
"text": "I am unable to get cash from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9997062087059021
},
{
"label": "POSITIVE",
"score": 0.00029379440820775926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
there were two of the same charge to my account | {
"text": "there were two of the same charge to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9961956739425659
},
{
"label": "POSITIVE",
"score": 0.003804315347224474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What's the youngest I can be to open an account? | {
"text": "What's the youngest I can be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.08337781578302383
},
{
"label": "POSITIVE",
"score": 0.9166221618652344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I found the card that I thought I lost, and I would like to reactivate it. | {
"text": "I found the card that I thought I lost, and I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.0019164143595844507
},
{
"label": "POSITIVE",
"score": 0.9980835914611816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Explain why a card payment would be cancelled? | {
"text": "Explain why a card payment would be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986748695373535
},
{
"label": "POSITIVE",
"score": 0.0013251814525574446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.021969493478536606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I just looked at my app and it seems I was charged extra, why is that? | {
"text": "I just looked at my app and it seems I was charged extra, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945154786109924
},
{
"label": "POSITIVE",
"score": 0.005484458524733782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can you tell me how many currencies I can hold? | {
"text": "Can you tell me how many currencies I can hold?"
} | [
{
"label": "NEGATIVE",
"score": 0.995805025100708
},
{
"label": "POSITIVE",
"score": 0.004194985143840313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I was charge a fee that I wasn't told about | {
"text": "I was charge a fee that I wasn't told about"
} | [
{
"label": "NEGATIVE",
"score": 0.9321272373199463
},
{
"label": "POSITIVE",
"score": 0.0678727850317955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Talk me through modifying my details. | {
"text": "Talk me through modifying my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9861723780632019
},
{
"label": "POSITIVE",
"score": 0.013827617280185223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can you assist on apple watch top ups? | {
"text": "Can you assist on apple watch top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.40803489089012146
},
{
"label": "POSITIVE",
"score": 0.5919650793075562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account? | {
"text": "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988064765930176
},
{
"label": "POSITIVE",
"score": 0.0011934975627809763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What locations can I get money from? | {
"text": "What locations can I get money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988516569137573
},
{
"label": "POSITIVE",
"score": 0.0011483206180855632
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Must I verify my identity? | {
"text": "Must I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945945143699646
},
{
"label": "POSITIVE",
"score": 0.005405489820986986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem? | {
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.00034307604073546827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Card payment is showing as pending | {
"text": "Card payment is showing as pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9594588279724121
},
{
"label": "POSITIVE",
"score": 0.04054122418165207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it? | {
"text": "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986779093742371
},
{
"label": "POSITIVE",
"score": 0.0013221042463555932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My phone was stolen, what should I do? | {
"text": "My phone was stolen, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992958307266235
},
{
"label": "POSITIVE",
"score": 0.0007041346980258822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why was I charged an additional $1? | {
"text": "Why was I charged an additional $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.997938334941864
},
{
"label": "POSITIVE",
"score": 0.0020616957917809486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I cannot find my refund on my statement. | {
"text": "I cannot find my refund on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994387030601501
},
{
"label": "POSITIVE",
"score": 0.0005613032262772322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why has my payment been declined? I paid by card. | {
"text": "Why has my payment been declined? I paid by card."
} | [
{
"label": "NEGATIVE",
"score": 0.9968701004981995
},
{
"label": "POSITIVE",
"score": 0.003129888093098998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
A withdrawal is showing that I don't recognize | {
"text": "A withdrawal is showing that I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9997537732124329
},
{
"label": "POSITIVE",
"score": 0.0002462098200339824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Please list what fiat currencies are supported for both holding and exchanging. | {
"text": "Please list what fiat currencies are supported for both holding and exchanging."
} | [
{
"label": "NEGATIVE",
"score": 0.871343195438385
},
{
"label": "POSITIVE",
"score": 0.12865683436393738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I get my money back for a duplicated charge? | {
"text": "How do I get my money back for a duplicated charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033745751716196537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
why do I have an unknown payment? | {
"text": "why do I have an unknown payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982441663742065
},
{
"label": "POSITIVE",
"score": 0.001755817444063723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
There is a direct debit transaction that I did not authorize | {
"text": "There is a direct debit transaction that I did not authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9798347353935242
},
{
"label": "POSITIVE",
"score": 0.020165322348475456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
is there a limit for top up? | {
"text": "is there a limit for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9877663850784302
},
{
"label": "POSITIVE",
"score": 0.012233655899763107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why do you keep declining my payment? I tried several times already with this card and it is just not working. | {
"text": "Why do you keep declining my payment? I tried several times already with this card and it is just not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997969269752502
},
{
"label": "POSITIVE",
"score": 0.00020303844939917326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
When will my virtual card arrive? | {
"text": "When will my virtual card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982020854949951
},
{
"label": "POSITIVE",
"score": 0.0017979077529162169
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I schedule future top ups? | {
"text": "Can I schedule future top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979414343833923
},
{
"label": "POSITIVE",
"score": 0.0020585288293659687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Apple watch top up help, please? | {
"text": "Apple watch top up help, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.1492091566324234
},
{
"label": "POSITIVE",
"score": 0.8507908582687378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My card payment has been declined | {
"text": "My card payment has been declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9959539175033569
},
{
"label": "POSITIVE",
"score": 0.004046094138175249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Do you deal with EUR? | {
"text": "Do you deal with EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.941490650177002
},
{
"label": "POSITIVE",
"score": 0.058509379625320435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I need to activate my card. | {
"text": "I need to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978698492050171
},
{
"label": "POSITIVE",
"score": 0.0021301524247974157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My payment's stuck on pending. | {
"text": "My payment's stuck on pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9954674243927002
},
{
"label": "POSITIVE",
"score": 0.004532504826784134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My transfer to a beneficiary did not go through. Why? | {
"text": "My transfer to a beneficiary did not go through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812107749283314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
The item i bought exchanged rate was incorrect. | {
"text": "The item i bought exchanged rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.999464213848114
},
{
"label": "POSITIVE",
"score": 0.0005357785266824067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Do you allow currency exchanges? | {
"text": "Do you allow currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866845011711121
},
{
"label": "POSITIVE",
"score": 0.01331549696624279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There's a €1 fee on my statement, why? | {
"text": "There's a €1 fee on my statement, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971598386764526
},
{
"label": "POSITIVE",
"score": 0.0028402144089341164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
When I'm traveling is it possible to add money automatically at certain time points? | {
"text": "When I'm traveling is it possible to add money automatically at certain time points?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983901977539062
},
{
"label": "POSITIVE",
"score": 0.0016098007326945662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
If I need to cash foreign transfers, how does that work? | {
"text": "If I need to cash foreign transfers, how does that work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971120357513428
},
{
"label": "POSITIVE",
"score": 0.0028879933524876833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How can I configure what currency my salary is in if it's in GBP? | {
"text": "How can I configure what currency my salary is in if it's in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994701743125916
},
{
"label": "POSITIVE",
"score": 0.0005298805772326887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Can you please tell me why I was charged an extra fee on my transfer? | {
"text": "Can you please tell me why I was charged an extra fee on my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988331198692322
},
{
"label": "POSITIVE",
"score": 0.0011669042287394404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The card payment I attempted to make failed. | {
"text": "The card payment I attempted to make failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999722421169281
},
{
"label": "POSITIVE",
"score": 0.00027753491303883493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What do I need for the verification check? | {
"text": "What do I need for the verification check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989134073257446
},
{
"label": "POSITIVE",
"score": 0.0010866180527955294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can I top up using my cheque? | {
"text": "Can I top up using my cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972851276397705
},
{
"label": "POSITIVE",
"score": 0.0027148250956088305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it? | {
"text": "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993826150894165
},
{
"label": "POSITIVE",
"score": 0.0006173400324769318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I top-up any amount I wish on any given day? | {
"text": "Can I top-up any amount I wish on any given day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9761550426483154
},
{
"label": "POSITIVE",
"score": 0.023844925686717033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks. | {
"text": "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9987308382987976
},
{
"label": "POSITIVE",
"score": 0.0012691267766058445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My cash withdrawal shows pending, why? | {
"text": "My cash withdrawal shows pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.996586799621582
},
{
"label": "POSITIVE",
"score": 0.003413225058466196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending? | {
"text": "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984661340713501
},
{
"label": "POSITIVE",
"score": 0.0015338455559685826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I had a card payment that was declined. Why? | {
"text": "I had a card payment that was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956997632980347
},
{
"label": "POSITIVE",
"score": 0.004300241358578205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I travel a lot, can I get a bulk currency exchange discount? | {
"text": "I travel a lot, can I get a bulk currency exchange discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941418766975403
},
{
"label": "POSITIVE",
"score": 0.005858079995959997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
For the identity verification, what do you need? | {
"text": "For the identity verification, what do you need?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976264834403992
},
{
"label": "POSITIVE",
"score": 0.0023734765127301216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem? | {
"text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986485838890076
},
{
"label": "POSITIVE",
"score": 0.0013514587190002203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
maximum how many days get the courier? | {
"text": "maximum how many days get the courier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932801127433777
},
{
"label": "POSITIVE",
"score": 0.006719932891428471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What caused my top up to be reverted? | {
"text": "What caused my top up to be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268446817994118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How do I link a new payment card? | {
"text": "How do I link a new payment card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986869692802429
},
{
"label": "POSITIVE",
"score": 0.0013130564475432038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.00031218453659676015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I get my virtual card? | {
"text": "How do I get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985155463218689
},
{
"label": "POSITIVE",
"score": 0.0014844650868326426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Does my top up and apple pay work together? | {
"text": "Does my top up and apple pay work together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979281425476074
},
{
"label": "POSITIVE",
"score": 0.0020718618761748075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Please help me unblock my pin which I put the wrong one too many times. | {
"text": "Please help me unblock my pin which I put the wrong one too many times."
} | [
{
"label": "NEGATIVE",
"score": 0.999113142490387
},
{
"label": "POSITIVE",
"score": 0.00088683603098616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What types of cards and money do you accept? | {
"text": "What types of cards and money do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859218001365662
},
{
"label": "POSITIVE",
"score": 0.014078246429562569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I must make several disposable cards every day. | {
"text": "I must make several disposable cards every day."
} | [
{
"label": "NEGATIVE",
"score": 0.9993504881858826
},
{
"label": "POSITIVE",
"score": 0.0006494662957265973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My card payment did not go through. | {
"text": "My card payment did not go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9994206428527832
},
{
"label": "POSITIVE",
"score": 0.0005793443997390568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How do I change to a different currency? | {
"text": "How do I change to a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971404075622559
},
{
"label": "POSITIVE",
"score": 0.002859591506421566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How long does a top-up take to go through? | {
"text": "How long does a top-up take to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986491799354553
},
{
"label": "POSITIVE",
"score": 0.0013508396223187447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What foreign exchange rate will I get on weekdays and on the weekends? | {
"text": "What foreign exchange rate will I get on weekdays and on the weekends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959011673927307
},
{
"label": "POSITIVE",
"score": 0.004098883830010891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app. | {
"text": "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997344613075256
},
{
"label": "POSITIVE",
"score": 0.00026558610261417925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me? | {
"text": "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.000700323493219912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn. | {
"text": "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn."
} | [
{
"label": "NEGATIVE",
"score": 0.9990611672401428
},
{
"label": "POSITIVE",
"score": 0.0009388599428348243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
The card payment I made didn't work. | {
"text": "The card payment I made didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997566342353821
},
{
"label": "POSITIVE",
"score": 0.00024339804076589644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My funds must be verified | {
"text": "My funds must be verified"
} | [
{
"label": "NEGATIVE",
"score": 0.9711771607398987
},
{
"label": "POSITIVE",
"score": 0.028822775930166245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Are there limits on the virtual cards? | {
"text": "Are there limits on the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9901109337806702
},
{
"label": "POSITIVE",
"score": 0.009889076463878155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How do I change my details? | {
"text": "How do I change my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992930889129639
},
{
"label": "POSITIVE",
"score": 0.0007069018902257085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Where can I use a disposable card? | {
"text": "Where can I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996179342269897
},
{
"label": "POSITIVE",
"score": 0.0003820144629571587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue? | {
"text": "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989621639251709
},
{
"label": "POSITIVE",
"score": 0.0010378090664744377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How can I get a Visa and Mastercard? | {
"text": "How can I get a Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988304972648621
},
{
"label": "POSITIVE",
"score": 0.001169529277831316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here? | {
"text": "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996203184127808
},
{
"label": "POSITIVE",
"score": 0.0003796434320975095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I used foreign currency to buy something and I think the rate applied is incorrect. | {
"text": "I used foreign currency to buy something and I think the rate applied is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9995619654655457
},
{
"label": "POSITIVE",
"score": 0.0004380587488412857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I did a transfer and I was charged a fee that shouldn't be there! | {
"text": "I did a transfer and I was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993909597396851
},
{
"label": "POSITIVE",
"score": 0.0006090535898692906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I don't see the transaction I made to a friend on my account. | {
"text": "I don't see the transaction I made to a friend on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9991983771324158
},
{
"label": "POSITIVE",
"score": 0.000801676360424608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I want to revert a transaction I did this morning | {
"text": "I want to revert a transaction I did this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9995185136795044
},
{
"label": "POSITIVE",
"score": 0.0004814867570530623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I thought transfers were free, why was I charged? | {
"text": "I thought transfers were free, why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981291890144348
},
{
"label": "POSITIVE",
"score": 0.0018708559218794107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How will I know what the exchange rate is? | {
"text": "How will I know what the exchange rate is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987860321998596
},
{
"label": "POSITIVE",
"score": 0.0012139531318098307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What currencies and methods can i use to top up my account? | {
"text": "What currencies and methods can i use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978910088539124
},
{
"label": "POSITIVE",
"score": 0.0021089741494506598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I didn't receive the amount of cash I requested for the ATM. | {
"text": "I didn't receive the amount of cash I requested for the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9993261098861694
},
{
"label": "POSITIVE",
"score": 0.0006739213713444769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending? | {
"text": "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976255297660828
},
{
"label": "POSITIVE",
"score": 0.0023744951467961073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Will money be added automatically when necessary? | {
"text": "Will money be added automatically when necessary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971515536308289
},
{
"label": "POSITIVE",
"score": 0.0028485022485256195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why isn't my money from a check deposit showing? | {
"text": "Why isn't my money from a check deposit showing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984093308448792
},
{
"label": "POSITIVE",
"score": 0.001590665546245873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised. | {
"text": "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised."
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007292141090147197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I have just read my statement and there is a payment I don't recognise. | {
"text": "I have just read my statement and there is a payment I don't recognise."
} | [
{
"label": "NEGATIVE",
"score": 0.9947528839111328
},
{
"label": "POSITIVE",
"score": 0.005247076041996479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is there restrictions on where I can use my card? | {
"text": "Is there restrictions on where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989638328552246
},
{
"label": "POSITIVE",
"score": 0.0010361672611907125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How old do my kids need to be to use your service? | {
"text": "How old do my kids need to be to use your service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979366064071655
},
{
"label": "POSITIVE",
"score": 0.0020634171087294817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
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