text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Please help. The card won't work. | {
"text": "Please help. The card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997865557670593
},
{
"label": "POSITIVE",
"score": 0.0002134385285899043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What fiat currencies do you support? | {
"text": "What fiat currencies do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9854850172996521
},
{
"label": "POSITIVE",
"score": 0.014514965936541557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening? | {
"text": "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995986819267273
},
{
"label": "POSITIVE",
"score": 0.0004012878052890301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My phone has been stolen. How can I make sure no one uses my account from it? | {
"text": "My phone has been stolen. How can I make sure no one uses my account from it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994986057281494
},
{
"label": "POSITIVE",
"score": 0.0005014010239392519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
the exchange rate on my payment was wrong | {
"text": "the exchange rate on my payment was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.0004199019749648869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want to transfer money into my account | {
"text": "I want to transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986155033111572
},
{
"label": "POSITIVE",
"score": 0.001384466770105064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Can I get spare cards? | {
"text": "Can I get spare cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993237257003784
},
{
"label": "POSITIVE",
"score": 0.0006763109704479575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I have a card payment that I don't recognize. What should I do? | {
"text": "I have a card payment that I don't recognize. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920170117169619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I top up online? | {
"text": "Can I top up online?"
} | [
{
"label": "NEGATIVE",
"score": 0.044644467532634735
},
{
"label": "POSITIVE",
"score": 0.9553555250167847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Where is my new card if I haven't received it yet? | {
"text": "Where is my new card if I haven't received it yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995905756950378
},
{
"label": "POSITIVE",
"score": 0.0004094622563570738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why do you need me to do an identity check? | {
"text": "Why do you need me to do an identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374640744179487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
how much for topping up by card? | {
"text": "how much for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907497763633728
},
{
"label": "POSITIVE",
"score": 0.009250237606465816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.0002839832450263202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can someone in the US have a card? | {
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327815923839808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My recipient hasn't received the money | {
"text": "My recipient hasn't received the money"
} | [
{
"label": "NEGATIVE",
"score": 0.9989572763442993
},
{
"label": "POSITIVE",
"score": 0.001042663468979299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I change my pin while traveling? | {
"text": "How do I change my pin while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988046884536743
},
{
"label": "POSITIVE",
"score": 0.0011953687062487006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can I change my card PIN? | {
"text": "Can I change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986453652381897
},
{
"label": "POSITIVE",
"score": 0.0013546481495723128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I need an actual card that I can hold in my hand, how do I do that? | {
"text": "I need an actual card that I can hold in my hand, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995033740997314
},
{
"label": "POSITIVE",
"score": 0.0004965974949300289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My transfer was declined. What might the reason be? | {
"text": "My transfer was declined. What might the reason be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064795104786754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Your system is broken. My transfers keep failing, 5 times now. | {
"text": "Your system is broken. My transfers keep failing, 5 times now."
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.0002583611640147865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?! | {
"text": "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.001392047735862434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I'm using the app and I noticed a payment that I didn't make. | {
"text": "I'm using the app and I noticed a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.988575279712677
},
{
"label": "POSITIVE",
"score": 0.011424719356000423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more? | {
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
} | [
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.006646925117820501
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why am I unable verify my id? | {
"text": "Why am I unable verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997703433036804
},
{
"label": "POSITIVE",
"score": 0.0002296139282407239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How long is US delivery? | {
"text": "How long is US delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.998456597328186
},
{
"label": "POSITIVE",
"score": 0.001543428865261376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I moved and need to change my personal information. | {
"text": "I moved and need to change my personal information."
} | [
{
"label": "NEGATIVE",
"score": 0.07569274306297302
},
{
"label": "POSITIVE",
"score": 0.9243072867393494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Your exchange rates come from where? | {
"text": "Your exchange rates come from where?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963375329971313
},
{
"label": "POSITIVE",
"score": 0.0036624972708523273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I did a money transaction and the recipient doesn't see it | {
"text": "I did a money transaction and the recipient doesn't see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9993712306022644
},
{
"label": "POSITIVE",
"score": 0.0006287575815804303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Tell me how to replace my expired card. | {
"text": "Tell me how to replace my expired card."
} | [
{
"label": "NEGATIVE",
"score": 0.9941945672035217
},
{
"label": "POSITIVE",
"score": 0.005805504508316517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
i don't see the top-up verification code anywhere | {
"text": "i don't see the top-up verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9994920492172241
},
{
"label": "POSITIVE",
"score": 0.0005079131806269288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I cannot get my disposable virtual card to work | {
"text": "I cannot get my disposable virtual card to work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997027516365051
},
{
"label": "POSITIVE",
"score": 0.0002972652728203684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
What cards do you support | {
"text": "What cards do you support"
} | [
{
"label": "NEGATIVE",
"score": 0.0008362591615878046
},
{
"label": "POSITIVE",
"score": 0.9991637468338013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is there a reason why top-up needs verifying? | {
"text": "Is there a reason why top-up needs verifying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994009733200073
},
{
"label": "POSITIVE",
"score": 0.0005989978089928627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I have no way to prove my identity. | {
"text": "I have no way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997332692146301
},
{
"label": "POSITIVE",
"score": 0.0002667644002940506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
There's a payment in the app I don't recognize. | {
"text": "There's a payment in the app I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9966046810150146
},
{
"label": "POSITIVE",
"score": 0.0033953730016946793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is there a fee on a card payment? | {
"text": "Why is there a fee on a card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982473850250244
},
{
"label": "POSITIVE",
"score": 0.001752678770571947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem? | {
"text": "Would you please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986276626586914
},
{
"label": "POSITIVE",
"score": 0.0013723995070904493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I would like to purchase another card. | {
"text": "I would like to purchase another card."
} | [
{
"label": "NEGATIVE",
"score": 0.9841409921646118
},
{
"label": "POSITIVE",
"score": 0.01585901901125908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please. | {
"text": "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please."
} | [
{
"label": "NEGATIVE",
"score": 0.9995331764221191
},
{
"label": "POSITIVE",
"score": 0.000466882367618382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I received my new card. Where is it in the app? | {
"text": "I received my new card. Where is it in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.0008799646166153252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account. | {
"text": "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995566010475159
},
{
"label": "POSITIVE",
"score": 0.0004433299764059484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
When do i get charged a fee for using the card? | {
"text": "When do i get charged a fee for using the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985301494598389
},
{
"label": "POSITIVE",
"score": 0.0014698137529194355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
how do i set up my apple pay watch to connect to my account | {
"text": "how do i set up my apple pay watch to connect to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9970398545265198
},
{
"label": "POSITIVE",
"score": 0.002960177604109049
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
It's been a week since you sent my card and I still don't have it. | {
"text": "It's been a week since you sent my card and I still don't have it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994534850120544
},
{
"label": "POSITIVE",
"score": 0.0005464915302582085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where do i find my PIN? | {
"text": "Where do i find my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986398816108704
},
{
"label": "POSITIVE",
"score": 0.0013601247919723392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can you tell me why I wasn't able to complete my transfer? | {
"text": "Can you tell me why I wasn't able to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.00040247870492748916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How dp i top up with a cheque ? | {
"text": "How dp i top up with a cheque ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955774545669556
},
{
"label": "POSITIVE",
"score": 0.0044225482270121574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What options do I have when topping up a US card? | {
"text": "What options do I have when topping up a US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940922856330872
},
{
"label": "POSITIVE",
"score": 0.005907746963202953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Is there a reason my payments are pending? | {
"text": "Is there a reason my payments are pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992111921310425
},
{
"label": "POSITIVE",
"score": 0.0007888291729614139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
The currency exchange rate was wrong for a purchase I made. | {
"text": "The currency exchange rate was wrong for a purchase I made."
} | [
{
"label": "NEGATIVE",
"score": 0.999683141708374
},
{
"label": "POSITIVE",
"score": 0.0003168574476148933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I'm still waiting for a money transfer to show. | {
"text": "I'm still waiting for a money transfer to show."
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006165974191389978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What should I do if I see a withdrawal is pending? | {
"text": "What should I do if I see a withdrawal is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996201992034912
},
{
"label": "POSITIVE",
"score": 0.00037981069181114435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I have been waiting over a week. Is the card still coming? | {
"text": "I have been waiting over a week. Is the card still coming?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979029893875122
},
{
"label": "POSITIVE",
"score": 0.0020970653276890516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Whats the minimum age to have an account | {
"text": "Whats the minimum age to have an account"
} | [
{
"label": "NEGATIVE",
"score": 0.6426305174827576
},
{
"label": "POSITIVE",
"score": 0.3573695123195648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why can I not make a transfer? | {
"text": "Why can I not make a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998736560344696
},
{
"label": "POSITIVE",
"score": 0.0012634660815820098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
how soon will my card arrive? | {
"text": "how soon will my card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955006241798401
},
{
"label": "POSITIVE",
"score": 0.004499418195337057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Who accepts the card? | {
"text": "Who accepts the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9900366067886353
},
{
"label": "POSITIVE",
"score": 0.009963390417397022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge? | {
"text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9868309497833252
},
{
"label": "POSITIVE",
"score": 0.013169068843126297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why did I get declined during a transfer? | {
"text": "Why did I get declined during a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956901669502258
},
{
"label": "POSITIVE",
"score": 0.004309775773435831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done | {
"text": "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done"
} | [
{
"label": "NEGATIVE",
"score": 0.9996623992919922
},
{
"label": "POSITIVE",
"score": 0.0003376462555024773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The recipient doesn't see the money transaction I made | {
"text": "The recipient doesn't see the money transaction I made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992953538894653
},
{
"label": "POSITIVE",
"score": 0.0007046610699035227
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee? | {
"text": "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969775676727295
},
{
"label": "POSITIVE",
"score": 0.0030224851798266172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I seem to of forgotten my passcode. | {
"text": "I seem to of forgotten my passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9997219443321228
},
{
"label": "POSITIVE",
"score": 0.00027798456721939147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why and I being charged this fee? | {
"text": "Why and I being charged this fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.995545506477356
},
{
"label": "POSITIVE",
"score": 0.004454491194337606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My statement has a charge that shouldn't have been made. | {
"text": "My statement has a charge that shouldn't have been made."
} | [
{
"label": "NEGATIVE",
"score": 0.982136070728302
},
{
"label": "POSITIVE",
"score": 0.017863890156149864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why does my top-up get cancelled? | {
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.0003690664016176015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Where can my card be used? | {
"text": "Where can my card be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.999369204044342
},
{
"label": "POSITIVE",
"score": 0.0006308378069661558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why isn't my google pay top up working? | {
"text": "Why isn't my google pay top up working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990191459655762
},
{
"label": "POSITIVE",
"score": 0.0009808517061173916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Are there ATM fees? | {
"text": "Are there ATM fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959936141967773
},
{
"label": "POSITIVE",
"score": 0.004006367642432451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I pick a new PIN? | {
"text": "Can I pick a new PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428014745935798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why has my beneficiary been denied? | {
"text": "Why has my beneficiary been denied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948866963386536
},
{
"label": "POSITIVE",
"score": 0.005113351158797741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why was the payment on my card declined? | {
"text": "Why was the payment on my card declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988973140716553
},
{
"label": "POSITIVE",
"score": 0.0011026064166799188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Help me order my card. | {
"text": "Help me order my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9824437499046326
},
{
"label": "POSITIVE",
"score": 0.017556162551045418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this? | {
"text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995487332344055
},
{
"label": "POSITIVE",
"score": 0.00045124374446459115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I am not able to make a purchase because there is an issue with my card | {
"text": "I am not able to make a purchase because there is an issue with my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996483325958252
},
{
"label": "POSITIVE",
"score": 0.00035166062298230827
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please? | {
"text": "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979111552238464
},
{
"label": "POSITIVE",
"score": 0.0020887949503958225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen? | {
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.00033409250318072736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
please help me with this transfer, for some reason i can't transfer to a cryptocurency account | {
"text": "please help me with this transfer, for some reason i can't transfer to a cryptocurency account"
} | [
{
"label": "NEGATIVE",
"score": 0.9962691068649292
},
{
"label": "POSITIVE",
"score": 0.0037309066392481327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Is there a reason my refund isn't showing on my statement? | {
"text": "Is there a reason my refund isn't showing on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993385672569275
},
{
"label": "POSITIVE",
"score": 0.0006613755831494927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need to transfer money into this account from my other bank account. | {
"text": "I need to transfer money into this account from my other bank account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994394183158875
},
{
"label": "POSITIVE",
"score": 0.0005605414044111967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can I go about transferring money to my account? | {
"text": "How can I go about transferring money to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234926404431462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I'm trying to use a cheque to top up | {
"text": "I'm trying to use a cheque to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.0003884440229739994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I tried to get gas but my money was gone! | {
"text": "I tried to get gas but my money was gone!"
} | [
{
"label": "NEGATIVE",
"score": 0.999016523361206
},
{
"label": "POSITIVE",
"score": 0.0009834662778303027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My card won't let me withdraw money. | {
"text": "My card won't let me withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.0019732124637812376
},
{
"label": "POSITIVE",
"score": 0.9980267882347107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I tried using a check to update my balance, but it isn't work? Is something wrong? | {
"text": "I tried using a check to update my balance, but it isn't work? Is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.00040687646833248436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Tell me what the steps for the identity checks are | {
"text": "Tell me what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.988443911075592
},
{
"label": "POSITIVE",
"score": 0.01155613362789154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How is the exchange rate doing? | {
"text": "How is the exchange rate doing?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988915324211121
},
{
"label": "POSITIVE",
"score": 0.001108479918912053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is it right that I've been charged for transferring money? | {
"text": "Is it right that I've been charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915996789932251
},
{
"label": "POSITIVE",
"score": 0.008400378748774529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I haven't received my card. | {
"text": "I haven't received my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994924068450928
},
{
"label": "POSITIVE",
"score": 0.0005075318622402847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why have I been charged a fee for cash withdrawal? | {
"text": "Why have I been charged a fee for cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.998492956161499
},
{
"label": "POSITIVE",
"score": 0.0015070271911099553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What do I do if my card gets broken? | {
"text": "What do I do if my card gets broken?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979536533355713
},
{
"label": "POSITIVE",
"score": 0.002046317793428898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why is my cash request and the amount I received different? | {
"text": "Why is my cash request and the amount I received different?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988552331924438
},
{
"label": "POSITIVE",
"score": 0.001144814188592136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
who can put money in my account? | {
"text": "who can put money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993234872817993
},
{
"label": "POSITIVE",
"score": 0.000676521158311516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature? | {
"text": "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?"
} | [
{
"label": "NEGATIVE",
"score": 0.998433530330658
},
{
"label": "POSITIVE",
"score": 0.0015664383536204696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
If I need more than cards will I have to pay a fee to receive them? | {
"text": "If I need more than cards will I have to pay a fee to receive them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992677569389343
},
{
"label": "POSITIVE",
"score": 0.0007322482415474951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Are there virtual disposable cards? | {
"text": "Are there virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987561702728271
},
{
"label": "POSITIVE",
"score": 0.0012437847908586264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
The app reversed a top off I had. What should I do? | {
"text": "The app reversed a top off I had. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972785115242004
},
{
"label": "POSITIVE",
"score": 0.0027215599548071623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I made a payment but the app cancelled it. | {
"text": "I made a payment but the app cancelled it."
} | [
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771879995241761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Is my account accessible even though my verification of my identity has not passed yet? | {
"text": "Is my account accessible even though my verification of my identity has not passed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.1390516608953476
},
{
"label": "POSITIVE",
"score": 0.8609483242034912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Where's my virtual card | {
"text": "Where's my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.997657299041748
},
{
"label": "POSITIVE",
"score": 0.0023426709230989218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
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