text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My money transfer hasn't appeared yet. | {
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.0024491106159985065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My money I had was gone and I could not get gas! | {
"text": "My money I had was gone and I could not get gas!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995375871658325
},
{
"label": "POSITIVE",
"score": 0.0004623855638783425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Today I used my card at a restaurant and it was declined. Why? | {
"text": "Today I used my card at a restaurant and it was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981604218482971
},
{
"label": "POSITIVE",
"score": 0.0018395606894046068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why was a payment I made reverted? | {
"text": "Why was a payment I made reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982360601425171
},
{
"label": "POSITIVE",
"score": 0.001763954060152173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can you tell me why I can't make any transactions? | {
"text": "Can you tell me why I can't make any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994441866874695
},
{
"label": "POSITIVE",
"score": 0.0005557854892686009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
An ATM swallowed my credit card! | {
"text": "An ATM swallowed my credit card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9973974227905273
},
{
"label": "POSITIVE",
"score": 0.002602562541142106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.795600175857544
},
{
"label": "POSITIVE",
"score": 0.20439979434013367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
daughter needs card, how do i add her | {
"text": "daughter needs card, how do i add her"
} | [
{
"label": "NEGATIVE",
"score": 0.9650598168373108
},
{
"label": "POSITIVE",
"score": 0.034940194338560104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I lost my phone! Will my card still work? | {
"text": "I lost my phone! Will my card still work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.0002730132546275854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can it add money every so often automatically while I travel? | {
"text": "Can it add money every so often automatically while I travel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950113296508789
},
{
"label": "POSITIVE",
"score": 0.004988684784621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem? | {
"text": "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993434548377991
},
{
"label": "POSITIVE",
"score": 0.0006565354997292161
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate. | {
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.0002072879287879914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Are there restrictions to transfers to certain accounts? | {
"text": "Are there restrictions to transfers to certain accounts?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942650198936462
},
{
"label": "POSITIVE",
"score": 0.005734975449740887
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I have duplicated transactions on my statement | {
"text": "I have duplicated transactions on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9993957281112671
},
{
"label": "POSITIVE",
"score": 0.0006042355671525002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can you tell me more info about virtual disposable cards? | {
"text": "Can you tell me more info about virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959214925765991
},
{
"label": "POSITIVE",
"score": 0.004078551195561886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why has my transfer been declined? | {
"text": "Why has my transfer been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969490170478821
},
{
"label": "POSITIVE",
"score": 0.003051057690754533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take? | {
"text": "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965797066688538
},
{
"label": "POSITIVE",
"score": 0.0034202749375253916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Which cards do you support for top up? | {
"text": "Which cards do you support for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860866069793701
},
{
"label": "POSITIVE",
"score": 0.013913432136178017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I checked the app and there is a payment that I don't recognize. | {
"text": "I checked the app and there is a payment that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9956932663917542
},
{
"label": "POSITIVE",
"score": 0.00430681649595499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how do I know where I can get money withdrawn? | {
"text": "how do I know where I can get money withdrawn?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996886253356934
},
{
"label": "POSITIVE",
"score": 0.00031140336068347096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I paid with my card and ended up being charged a fee. | {
"text": "I paid with my card and ended up being charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9930711388587952
},
{
"label": "POSITIVE",
"score": 0.006928807590156794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I have multiple of the same transaction | {
"text": "I have multiple of the same transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9848259091377258
},
{
"label": "POSITIVE",
"score": 0.015174128115177155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Questionable transactions on my account. | {
"text": "Questionable transactions on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753444761969149
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can someone please explain to me where my source of funds came from? | {
"text": "Can someone please explain to me where my source of funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992733597755432
},
{
"label": "POSITIVE",
"score": 0.0007266966858878732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is there a charge for transfers? | {
"text": "Is there a charge for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980073571205139
},
{
"label": "POSITIVE",
"score": 0.001992650795727968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Says that my top-up is incomplete? | {
"text": "Says that my top-up is incomplete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996743202209473
},
{
"label": "POSITIVE",
"score": 0.0003256394120398909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is there a list of where I can use my card? | {
"text": "Is there a list of where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990760087966919
},
{
"label": "POSITIVE",
"score": 0.0009239478968083858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I tried using my credit card with top up but it didn't work! I thought it was supposed to? | {
"text": "I tried using my credit card with top up but it didn't work! I thought it was supposed to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995703101158142
},
{
"label": "POSITIVE",
"score": 0.00042968662455677986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there. | {
"text": "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there."
} | [
{
"label": "NEGATIVE",
"score": 0.9963511228561401
},
{
"label": "POSITIVE",
"score": 0.0036488668993115425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What payment methods are used to top up? | {
"text": "What payment methods are used to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979085922241211
},
{
"label": "POSITIVE",
"score": 0.0020913968328386545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update? | {
"text": "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?"
} | [
{
"label": "NEGATIVE",
"score": 0.997771680355072
},
{
"label": "POSITIVE",
"score": 0.0022283345460891724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I was supposed to get a refund but I do not see it. | {
"text": "I was supposed to get a refund but I do not see it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994207620620728
},
{
"label": "POSITIVE",
"score": 0.0005792684969492257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The ATM would not give me cash,why? | {
"text": "The ATM would not give me cash,why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987687468528748
},
{
"label": "POSITIVE",
"score": 0.001231212867423892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card was rejected | {
"text": "My card was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9988486766815186
},
{
"label": "POSITIVE",
"score": 0.0011513667413964868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046893671154976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why does my identity need verification? | {
"text": "Why does my identity need verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986673593521118
},
{
"label": "POSITIVE",
"score": 0.0013326050247997046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Are physical card available? | {
"text": "Are physical card available?"
} | [
{
"label": "NEGATIVE",
"score": 0.991205632686615
},
{
"label": "POSITIVE",
"score": 0.008794384077191353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. I need some help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.9990561604499817
},
{
"label": "POSITIVE",
"score": 0.0009438125416636467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times! | {
"text": "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!"
} | [
{
"label": "NEGATIVE",
"score": 0.9987202882766724
},
{
"label": "POSITIVE",
"score": 0.0012797657400369644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My card would not work at a shop. | {
"text": "My card would not work at a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9996813535690308
},
{
"label": "POSITIVE",
"score": 0.0003186894173268229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before. | {
"text": "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before."
} | [
{
"label": "NEGATIVE",
"score": 0.9960979223251343
},
{
"label": "POSITIVE",
"score": 0.003902025753632188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When will I recieve my new card? | {
"text": "When will I recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920082092285156
},
{
"label": "POSITIVE",
"score": 0.007991728372871876
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How long will my transfer stay pending? | {
"text": "How long will my transfer stay pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979429841041565
},
{
"label": "POSITIVE",
"score": 0.002057029865682125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I bought something and want the money refunded can I get some help with that? | {
"text": "I bought something and want the money refunded can I get some help with that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999606192111969
},
{
"label": "POSITIVE",
"score": 0.0003938758745789528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account? | {
"text": "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937025308609009
},
{
"label": "POSITIVE",
"score": 0.006297521758824587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I want to request a physical card | {
"text": "I want to request a physical card"
} | [
{
"label": "NEGATIVE",
"score": 0.9854940176010132
},
{
"label": "POSITIVE",
"score": 0.014505909755825996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Is my card denied anywhere? | {
"text": "Is my card denied anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984384179115295
},
{
"label": "POSITIVE",
"score": 0.0015615648590028286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I cannot view the refunded amount in my account. | {
"text": "I cannot view the refunded amount in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9984877109527588
},
{
"label": "POSITIVE",
"score": 0.0015123182674869895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I would like to get an account for my child. | {
"text": "I would like to get an account for my child."
} | [
{
"label": "NEGATIVE",
"score": 0.9870959520339966
},
{
"label": "POSITIVE",
"score": 0.012903996743261814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What happens if the ATM doesn't give the right amount of money? | {
"text": "What happens if the ATM doesn't give the right amount of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994943141937256
},
{
"label": "POSITIVE",
"score": 0.0005056526279076934
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
is there a charge on withdrawals? | {
"text": "is there a charge on withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.0012308037839829922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here? | {
"text": "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955684542655945
},
{
"label": "POSITIVE",
"score": 0.004431589040905237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I tried to get cash in the ATM but it was not approved | {
"text": "I tried to get cash in the ATM but it was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9996434450149536
},
{
"label": "POSITIVE",
"score": 0.00035650041536428034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I'm not happy, I want to close my account. | {
"text": "I'm not happy, I want to close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.00022353271197061986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why do I need to verify the top-up? | {
"text": "Why do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992990493774414
},
{
"label": "POSITIVE",
"score": 0.0007009527762420475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
where can I change my address? | {
"text": "where can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994770884513855
},
{
"label": "POSITIVE",
"score": 0.0005228969966992736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I would like it if I could get an item refunded | {
"text": "I would like it if I could get an item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9941120743751526
},
{
"label": "POSITIVE",
"score": 0.00588791910558939
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want to know your exchange rates. | {
"text": "I want to know your exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.05887821316719055
},
{
"label": "POSITIVE",
"score": 0.9411217570304871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How do I receive money from someone? | {
"text": "How do I receive money from someone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987290501594543
},
{
"label": "POSITIVE",
"score": 0.0012709104921668768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I sent a payment, but the person I sent it to says they don't have it | {
"text": "I sent a payment, but the person I sent it to says they don't have it"
} | [
{
"label": "NEGATIVE",
"score": 0.9994127750396729
},
{
"label": "POSITIVE",
"score": 0.0005872484762221575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My card hasn't shown up yet. | {
"text": "My card hasn't shown up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.000768100842833519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why is there an extra pound charge that is pending? | {
"text": "Why is there an extra pound charge that is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.997165858745575
},
{
"label": "POSITIVE",
"score": 0.0028341433499008417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible. | {
"text": "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9990459084510803
},
{
"label": "POSITIVE",
"score": 0.0009541152394376695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this? | {
"text": "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963257908821106
},
{
"label": "POSITIVE",
"score": 0.0036742158699780703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why are you keeping my money from me by declining my card? What is going on? | {
"text": "Why are you keeping my money from me by declining my card? What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.999322772026062
},
{
"label": "POSITIVE",
"score": 0.0006772371125407517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why was I denied the option to transfer money to a selected beneficiary? | {
"text": "Why was I denied the option to transfer money to a selected beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991191029548645
},
{
"label": "POSITIVE",
"score": 0.0008808962302282453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My PIN seems to be blocked, help me access it? | {
"text": "My PIN seems to be blocked, help me access it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996954202651978
},
{
"label": "POSITIVE",
"score": 0.00030458427499979734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How come there is an extra fee on my statement? | {
"text": "How come there is an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960589624010026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I dispute a debit that I didn't make? | {
"text": "How do I dispute a debit that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.0032431585714221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why did you charge a fee when I withdrew from an ATM? | {
"text": "Why did you charge a fee when I withdrew from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986780285835266
},
{
"label": "POSITIVE",
"score": 0.0013218981912359595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I didn't get the right amount of cash because of the exchange rate. | {
"text": "I didn't get the right amount of cash because of the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.00026211910881102085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What is the most I can top-up? | {
"text": "What is the most I can top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.005195582285523415
},
{
"label": "POSITIVE",
"score": 0.9948044419288635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I seem to have lost my card. | {
"text": "I seem to have lost my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9997534155845642
},
{
"label": "POSITIVE",
"score": 0.00024661209317855537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue? | {
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.999713122844696
},
{
"label": "POSITIVE",
"score": 0.0002868622832465917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay. | {
"text": "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9938302636146545
},
{
"label": "POSITIVE",
"score": 0.006169766653329134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I deposited cash into my account, why do I not see it? | {
"text": "I deposited cash into my account, why do I not see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981294274330139
},
{
"label": "POSITIVE",
"score": 0.0018706191331148148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.00024821990518830717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I need a number of disposable cards everyday. | {
"text": "I need a number of disposable cards everyday."
} | [
{
"label": "NEGATIVE",
"score": 0.9989745616912842
},
{
"label": "POSITIVE",
"score": 0.0010255108354613185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What happens if a merchant doesn't accept you payment? | {
"text": "What happens if a merchant doesn't accept you payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007789124501869082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
what is going on with my cash withdrawal? the exchange rate is wrong | {
"text": "what is going on with my cash withdrawal? the exchange rate is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997711777687073
},
{
"label": "POSITIVE",
"score": 0.0002288791147293523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
can my husband open an account and transfer money | {
"text": "can my husband open an account and transfer money"
} | [
{
"label": "NEGATIVE",
"score": 0.991132915019989
},
{
"label": "POSITIVE",
"score": 0.008867121301591396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Where do I find my code to verify my top-up card? | {
"text": "Where do I find my code to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.0005380497314035892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How much can I withdrawal in one month without incurring fees? | {
"text": "How much can I withdrawal in one month without incurring fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950656294822693
},
{
"label": "POSITIVE",
"score": 0.004934343043714762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How will I get my card? | {
"text": "How will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977593421936035
},
{
"label": "POSITIVE",
"score": 0.002240656176581979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I have kids and I'm curious at what age could they start to use your service. | {
"text": "I have kids and I'm curious at what age could they start to use your service."
} | [
{
"label": "NEGATIVE",
"score": 0.9859939813613892
},
{
"label": "POSITIVE",
"score": 0.014006076380610466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Declined, transfer not completed. | {
"text": "Declined, transfer not completed."
} | [
{
"label": "NEGATIVE",
"score": 0.999308705329895
},
{
"label": "POSITIVE",
"score": 0.0006913210381753743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need to know what foreign exchange rate I can get. | {
"text": "I need to know what foreign exchange rate I can get."
} | [
{
"label": "NEGATIVE",
"score": 0.998948872089386
},
{
"label": "POSITIVE",
"score": 0.0010511891450732946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is there a reason that my top-up is still pending? | {
"text": "Is there a reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008582076989114285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804444128647447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I top-up my google pay? | {
"text": "Can I top-up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984732270240784
},
{
"label": "POSITIVE",
"score": 0.0015267402632161975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
The ATM ate my card; how do I get a new one? | {
"text": "The ATM ate my card; how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973004460334778
},
{
"label": "POSITIVE",
"score": 0.0026995891239494085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Are there charges for cash withdrawals? | {
"text": "Are there charges for cash withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998252809047699
},
{
"label": "POSITIVE",
"score": 0.001747229602187872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I received $20 but I entered $100 | {
"text": "I received $20 but I entered $100"
} | [
{
"label": "NEGATIVE",
"score": 0.9806267619132996
},
{
"label": "POSITIVE",
"score": 0.019373230636119843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I activate a card? | {
"text": "How do I activate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949146509170532
},
{
"label": "POSITIVE",
"score": 0.005085300654172897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why did I get less from the ATM? | {
"text": "Why did I get less from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963968396186829
},
{
"label": "POSITIVE",
"score": 0.003603181801736355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What cash stations take this card? | {
"text": "What cash stations take this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994282603263855
},
{
"label": "POSITIVE",
"score": 0.005717443767935038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How do I activate my new card | {
"text": "How do I activate my new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9269838929176331
},
{
"label": "POSITIVE",
"score": 0.07301609218120575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine. | {
"text": "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine."
} | [
{
"label": "NEGATIVE",
"score": 0.013689986430108547
},
{
"label": "POSITIVE",
"score": 0.9863100051879883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Please help me. My card is missing. | {
"text": "Please help me. My card is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996376037597656
},
{
"label": "POSITIVE",
"score": 0.0003624150122050196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
why was a extra fee added to my account for transfer ? | {
"text": "why was a extra fee added to my account for transfer ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978950023651123
},
{
"label": "POSITIVE",
"score": 0.002104985062032938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
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