text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual? | {
"text": "Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980658888816833
},
{
"label": "POSITIVE",
"score": 0.0019340640865266323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Google Pay won't let me top up. | {
"text": "Google Pay won't let me top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9968835711479187
},
{
"label": "POSITIVE",
"score": 0.003116348758339882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What is the most that I can top-up to a card? | {
"text": "What is the most that I can top-up to a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.15695518255233765
},
{
"label": "POSITIVE",
"score": 0.8430448174476624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through. | {
"text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through."
} | [
{
"label": "NEGATIVE",
"score": 0.810680091381073
},
{
"label": "POSITIVE",
"score": 0.18931984901428223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why can't I see the top up I made? | {
"text": "Why can't I see the top up I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9573091268539429
},
{
"label": "POSITIVE",
"score": 0.04269082471728325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I need this item refunded | {
"text": "I need this item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9958457350730896
},
{
"label": "POSITIVE",
"score": 0.00415432034060359
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm unable to verify my identity | {
"text": "I'm unable to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9997615218162537
},
{
"label": "POSITIVE",
"score": 0.0002384671097388491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
The payment I made with my card is not showing up. | {
"text": "The payment I made with my card is not showing up."
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.0002651069371495396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Is there an extra charge to exchange different currencies? | {
"text": "Is there an extra charge to exchange different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980284571647644
},
{
"label": "POSITIVE",
"score": 0.0019715663511306047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Do all ATMs accept this card? | {
"text": "Do all ATMs accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9879789352416992
},
{
"label": "POSITIVE",
"score": 0.012021034955978394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I'm checking the app and I see a payment that's not mine. | {
"text": "I'm checking the app and I see a payment that's not mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.00044192071072757244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I would like to get additional physical cards at this time | {
"text": "I would like to get additional physical cards at this time"
} | [
{
"label": "NEGATIVE",
"score": 0.9590732455253601
},
{
"label": "POSITIVE",
"score": 0.040926773101091385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me. | {
"text": "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me."
} | [
{
"label": "NEGATIVE",
"score": 0.999177873134613
},
{
"label": "POSITIVE",
"score": 0.0008220481686294079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I have received my statement but I do not see my refund, why is that? | {
"text": "I have received my statement but I do not see my refund, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976397752761841
},
{
"label": "POSITIVE",
"score": 0.0023602263536304235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I noticed that there's a payment on my card that's pending. | {
"text": "I noticed that there's a payment on my card that's pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8933061361312866
},
{
"label": "POSITIVE",
"score": 0.10669386386871338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I haven't gotten my new card. | {
"text": "I haven't gotten my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996293783187866
},
{
"label": "POSITIVE",
"score": 0.0003705861163325608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How can you transfer my salary to my correct currency? | {
"text": "How can you transfer my salary to my correct currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994603991508484
},
{
"label": "POSITIVE",
"score": 0.0005396524793468416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
What is the estimated time on an urgent transfer from China? | {
"text": "What is the estimated time on an urgent transfer from China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970366954803467
},
{
"label": "POSITIVE",
"score": 0.0029633217491209507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I should only have one charge, but it shows two. | {
"text": "I should only have one charge, but it shows two."
} | [
{
"label": "NEGATIVE",
"score": 0.12289289385080338
},
{
"label": "POSITIVE",
"score": 0.8771070241928101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am not happy with your service and request that my account be terminated! | {
"text": "I am not happy with your service and request that my account be terminated!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997057318687439
},
{
"label": "POSITIVE",
"score": 0.0002942030259873718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hi, is everything in good standing with my card? I am receiving multiple "decline" messages. | {
"text": "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9987296462059021
},
{
"label": "POSITIVE",
"score": 0.0012702981475740671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I want to change my pin number from an ATM. Is this possible? | {
"text": "I want to change my pin number from an ATM. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.998330295085907
},
{
"label": "POSITIVE",
"score": 0.0016697507817298174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How can I order my card? | {
"text": "How can I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989396929740906
},
{
"label": "POSITIVE",
"score": 0.001060308888554573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I don't want to give you all my identify details. | {
"text": "I don't want to give you all my identify details."
} | [
{
"label": "NEGATIVE",
"score": 0.999439537525177
},
{
"label": "POSITIVE",
"score": 0.0005604324396699667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening? | {
"text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988312125205994
},
{
"label": "POSITIVE",
"score": 0.001168788643553853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What are the restrictions of the disposable cards? | {
"text": "What are the restrictions of the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979590177536011
},
{
"label": "POSITIVE",
"score": 0.0020409398712217808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where is my PIN? | {
"text": "Where is my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983680844306946
},
{
"label": "POSITIVE",
"score": 0.0016319279093295336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What ATM accepts Mastercard? | {
"text": "What ATM accepts Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934942126274109
},
{
"label": "POSITIVE",
"score": 0.00650576688349247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on? | {
"text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.0005356079782359302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I have have multiple charges for one transaction. | {
"text": "I have have multiple charges for one transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9834029078483582
},
{
"label": "POSITIVE",
"score": 0.016597099602222443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am seeing unathorized transactions in the app, on my account. | {
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.00470731733366847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Is it possible to exchange USD and GBP on the app? | {
"text": "Is it possible to exchange USD and GBP on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963162541389465
},
{
"label": "POSITIVE",
"score": 0.003683743067085743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Are there any extras for exchanging currency? | {
"text": "Are there any extras for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.999135434627533
},
{
"label": "POSITIVE",
"score": 0.0008646114147268236
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
When I top-up, the app reverts it. | {
"text": "When I top-up, the app reverts it."
} | [
{
"label": "NEGATIVE",
"score": 0.9110831618309021
},
{
"label": "POSITIVE",
"score": 0.0889168232679367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
how do i find top up for cash deposit | {
"text": "how do i find top up for cash deposit"
} | [
{
"label": "NEGATIVE",
"score": 0.04750404134392738
},
{
"label": "POSITIVE",
"score": 0.9524959325790405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I have a direct debit I didn't set up | {
"text": "I have a direct debit I didn't set up"
} | [
{
"label": "NEGATIVE",
"score": 0.9914343357086182
},
{
"label": "POSITIVE",
"score": 0.008565694093704224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I dispute a direct debit transaction? | {
"text": "How do I dispute a direct debit transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982576966285706
},
{
"label": "POSITIVE",
"score": 0.001742332591675222
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need quickly transfer something from China. About how long will it take? | {
"text": "I need quickly transfer something from China. About how long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994472861289978
},
{
"label": "POSITIVE",
"score": 0.0005527138127945364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I made a payment with my card that was cancelled? | {
"text": "I made a payment with my card that was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995254278182983
},
{
"label": "POSITIVE",
"score": 0.0004745486075989902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can I see the source of my available money? | {
"text": "Can I see the source of my available money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985377788543701
},
{
"label": "POSITIVE",
"score": 0.0014622631715610623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What form of identification is accepted? | {
"text": "What form of identification is accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923960566520691
},
{
"label": "POSITIVE",
"score": 0.00760391540825367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount! | {
"text": "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!"
} | [
{
"label": "NEGATIVE",
"score": 0.9938285946846008
},
{
"label": "POSITIVE",
"score": 0.006171386688947678
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My phone has been stolen. | {
"text": "My phone has been stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.996890127658844
},
{
"label": "POSITIVE",
"score": 0.003109914483502507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I think someone stole money from my card | {
"text": "I think someone stole money from my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989669322967529
},
{
"label": "POSITIVE",
"score": 0.0010330505901947618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is? | {
"text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990246295928955
},
{
"label": "POSITIVE",
"score": 0.0009753903723321855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you refund my purchase? | {
"text": "Can you refund my purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950954914093018
},
{
"label": "POSITIVE",
"score": 0.00490451417863369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | [
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.0017525010043755174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where can I get my card PIN? | {
"text": "Where can I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993166923522949
},
{
"label": "POSITIVE",
"score": 0.0006833418156020343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Where do I find a virtual card? | {
"text": "Where do I find a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989557266235352
},
{
"label": "POSITIVE",
"score": 0.0010442784987390041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I receive payments in another currency? | {
"text": "Can I receive payments in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989598989486694
},
{
"label": "POSITIVE",
"score": 0.0010400330647826195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
There is a potentially fraudulent direct debit on my account. | {
"text": "There is a potentially fraudulent direct debit on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9982367753982544
},
{
"label": "POSITIVE",
"score": 0.00176324974745512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What's your refund policy if I bought an item from you? | {
"text": "What's your refund policy if I bought an item from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.997708797454834
},
{
"label": "POSITIVE",
"score": 0.002291143871843815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can my job deposit my wages directly into the account. | {
"text": "Can my job deposit my wages directly into the account."
} | [
{
"label": "NEGATIVE",
"score": 0.9964348077774048
},
{
"label": "POSITIVE",
"score": 0.0035652099177241325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I have a disposable card, how many transactions can I make? | {
"text": "I have a disposable card, how many transactions can I make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991835951805115
},
{
"label": "POSITIVE",
"score": 0.0008163980673998594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I forgot my phone at the hotel, so I can't access the app. | {
"text": "I forgot my phone at the hotel, so I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994729161262512
},
{
"label": "POSITIVE",
"score": 0.0005271401605568826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How would I top up with a cheque? | {
"text": "How would I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974767565727234
},
{
"label": "POSITIVE",
"score": 0.002523210598155856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
It appears my transfer was declined. | {
"text": "It appears my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9992362260818481
},
{
"label": "POSITIVE",
"score": 0.0007637499365955591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Can I use my Apple Watch to pay for gas? | {
"text": "Can I use my Apple Watch to pay for gas?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994418025016785
},
{
"label": "POSITIVE",
"score": 0.0005581970326602459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I've made a transfer, how long until the money reaches my account? | {
"text": "I've made a transfer, how long until the money reaches my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989935755729675
},
{
"label": "POSITIVE",
"score": 0.001006477396003902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made! | {
"text": "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!"
} | [
{
"label": "NEGATIVE",
"score": 0.9970723390579224
},
{
"label": "POSITIVE",
"score": 0.002927601570263505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What can I do to track the card you sent me? | {
"text": "What can I do to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832208113744855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What is the exchange fee that is charged? | {
"text": "What is the exchange fee that is charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899641871452332
},
{
"label": "POSITIVE",
"score": 0.010035841725766659
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Help, your app is showing a larger WD than I actually did earlier at an ATM. | {
"text": "Help, your app is showing a larger WD than I actually did earlier at an ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9872447848320007
},
{
"label": "POSITIVE",
"score": 0.012755181640386581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I stop fraud to my card? | {
"text": "How do I stop fraud to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935924410820007
},
{
"label": "POSITIVE",
"score": 0.006407520268112421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
There has been a payment in the App that has not be done by me. | {
"text": "There has been a payment in the App that has not be done by me."
} | [
{
"label": "NEGATIVE",
"score": 0.9939060807228088
},
{
"label": "POSITIVE",
"score": 0.006093962583690882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My card is about to expire. How do I get a new card? | {
"text": "My card is about to expire. How do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970791339874268
},
{
"label": "POSITIVE",
"score": 0.002920869505032897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I bought something and now I want a refund. | {
"text": "I bought something and now I want a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9957526922225952
},
{
"label": "POSITIVE",
"score": 0.004247280303388834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm not in the UK, but can I still get a card? | {
"text": "I'm not in the UK, but can I still get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9872943758964539
},
{
"label": "POSITIVE",
"score": 0.012705649249255657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I am trying to complete a transfer but I keep getting an error message. | {
"text": "I am trying to complete a transfer but I keep getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.999321699142456
},
{
"label": "POSITIVE",
"score": 0.0006783278658986092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Whats wrong with my currency exchange? | {
"text": "Whats wrong with my currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995891451835632
},
{
"label": "POSITIVE",
"score": 0.0004108951543457806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange. | {
"text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9993895292282104
},
{
"label": "POSITIVE",
"score": 0.0006104328786022961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I need a Visa and a Mastercard from you. | {
"text": "I need a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9924252033233643
},
{
"label": "POSITIVE",
"score": 0.007574756164103746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What do I do if my PIN was blocked? | {
"text": "What do I do if my PIN was blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992530941963196
},
{
"label": "POSITIVE",
"score": 0.0007468298426829278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I need to terminate my account. | {
"text": "I need to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996101260185242
},
{
"label": "POSITIVE",
"score": 0.000389841414289549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
This exchange rate on my purchase is wrong. | {
"text": "This exchange rate on my purchase is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996863603591919
},
{
"label": "POSITIVE",
"score": 0.0003137079766020179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Do cash withdrawals cost anything? | {
"text": "Do cash withdrawals cost anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980694651603699
},
{
"label": "POSITIVE",
"score": 0.0019305613823235035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I know I'm getting a new card but would like know when I can expect to receive it. | {
"text": "I know I'm getting a new card but would like know when I can expect to receive it."
} | [
{
"label": "NEGATIVE",
"score": 0.14249129593372345
},
{
"label": "POSITIVE",
"score": 0.8575087189674377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What fees do you charge for the standard card? | {
"text": "What fees do you charge for the standard card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959238767623901
},
{
"label": "POSITIVE",
"score": 0.004076135810464621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Do you do business in the EU? | {
"text": "Do you do business in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730347990989685
},
{
"label": "POSITIVE",
"score": 0.026965228840708733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
If my account is low in funds, can I set an auto top-up? | {
"text": "If my account is low in funds, can I set an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.0003803606959991157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is? | {
"text": "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987844824790955
},
{
"label": "POSITIVE",
"score": 0.0012155240401625633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
where is my unknown payment from? | {
"text": "where is my unknown payment from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986642599105835
},
{
"label": "POSITIVE",
"score": 0.0013357321731746197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I top up using cash? | {
"text": "Can I top up using cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979617595672607
},
{
"label": "POSITIVE",
"score": 0.002038204111158848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My source of funds need verification. | {
"text": "My source of funds need verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9974591135978699
},
{
"label": "POSITIVE",
"score": 0.0025408726651221514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money! | {
"text": "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997143149375916
},
{
"label": "POSITIVE",
"score": 0.0002856922219507396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I had to pay one pound more than the set price! | {
"text": "I had to pay one pound more than the set price!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986238479614258
},
{
"label": "POSITIVE",
"score": 0.0013761352747678757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How long until the card arrives? | {
"text": "How long until the card arrives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.0030190066900104284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Where can I use my card to pay? | {
"text": "Where can I use my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992765784263611
},
{
"label": "POSITIVE",
"score": 0.0007234907825477421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.0002615666016936302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I haven't been sent my new pin! | {
"text": "I haven't been sent my new pin!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910320043563843
},
{
"label": "POSITIVE",
"score": 0.00896801520138979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Could google pay and top up be together? | {
"text": "Could google pay and top up be together?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978164434432983
},
{
"label": "POSITIVE",
"score": 0.002183569362387061
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I think I forgot my passcode | {
"text": "I think I forgot my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.9996153116226196
},
{
"label": "POSITIVE",
"score": 0.0003846384061034769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Do you charge extra for topping up with a debit or credit card? | {
"text": "Do you charge extra for topping up with a debit or credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939318895339966
},
{
"label": "POSITIVE",
"score": 0.0060681854374706745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why is the ATM not allowing me to get cash? | {
"text": "Why is the ATM not allowing me to get cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985625147819519
},
{
"label": "POSITIVE",
"score": 0.001437447965145111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do? | {
"text": "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993171691894531
},
{
"label": "POSITIVE",
"score": 0.000682838901411742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it. | {
"text": "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995059967041016
},
{
"label": "POSITIVE",
"score": 0.000494050735142082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
from where are coming your exchange rates? | {
"text": "from where are coming your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991587400436401
},
{
"label": "POSITIVE",
"score": 0.0008413025643676519
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it? | {
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111825499217957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How can I get my money back for a payment i didnt make | {
"text": "How can I get my money back for a payment i didnt make"
} | [
{
"label": "NEGATIVE",
"score": 0.9996188879013062
},
{
"label": "POSITIVE",
"score": 0.00038104699342511594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282729096710682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
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