text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why did I not get the amount of money I requested? | {
"text": "Why did I not get the amount of money I requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994537234306335
},
{
"label": "POSITIVE",
"score": 0.0005462663830257952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I cannot see a refund in my account | {
"text": "I cannot see a refund in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9981082677841187
},
{
"label": "POSITIVE",
"score": 0.0018917325651273131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can you tell me why I haven't received my new card yet? | {
"text": "Can you tell me why I haven't received my new card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994810223579407
},
{
"label": "POSITIVE",
"score": 0.0005189517396502197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Are you able to delete my account? | {
"text": "Are you able to delete my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992331266403198
},
{
"label": "POSITIVE",
"score": 0.0007668618927709758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why can't I make a transfer? | {
"text": "Why can't I make a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998722493648529
},
{
"label": "POSITIVE",
"score": 0.0012775053037330508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can I change my pin at an atm? | {
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467018000781536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I have never been charged a card payment fee before. Why did this change? | {
"text": "I have never been charged a card payment fee before. Why did this change?"
} | [
{
"label": "NEGATIVE",
"score": 0.9477609992027283
},
{
"label": "POSITIVE",
"score": 0.05223900452256203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a specific date i can have it delivered? | {
"text": "Is there a specific date i can have it delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986907839775085
},
{
"label": "POSITIVE",
"score": 0.001309212762862444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there. | {
"text": "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there."
} | [
{
"label": "NEGATIVE",
"score": 0.9963511228561401
},
{
"label": "POSITIVE",
"score": 0.0036488668993115425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can you send me the actual card? | {
"text": "Can you send me the actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938924312591553
},
{
"label": "POSITIVE",
"score": 0.0061075747944414616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it? | {
"text": "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996860027313232
},
{
"label": "POSITIVE",
"score": 0.00031405925983563066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I am being charged a pound out of nowhere. What is this? | {
"text": "I am being charged a pound out of nowhere. What is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967637062072754
},
{
"label": "POSITIVE",
"score": 0.0032362770289182663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Are there charges for cash withdrawals? | {
"text": "Are there charges for cash withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998252809047699
},
{
"label": "POSITIVE",
"score": 0.001747229602187872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on? | {
"text": "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982298016548157
},
{
"label": "POSITIVE",
"score": 0.0017702667973935604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I tried entering my pin several times incorrectly. Why isn't my pin working? | {
"text": "I tried entering my pin several times incorrectly. Why isn't my pin working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994750618934631
},
{
"label": "POSITIVE",
"score": 0.0005250123213045299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What are the charges for topping up US card? | {
"text": "What are the charges for topping up US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936671853065491
},
{
"label": "POSITIVE",
"score": 0.006332801189273596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I believe my top up has failed | {
"text": "I believe my top up has failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9997770190238953
},
{
"label": "POSITIVE",
"score": 0.00022298539988696575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why did my payment not go through why did it cancel? | {
"text": "Why did my payment not go through why did it cancel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990693926811218
},
{
"label": "POSITIVE",
"score": 0.00093064148677513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What do I do to Top up my card? | {
"text": "What do I do to Top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909771680831909
},
{
"label": "POSITIVE",
"score": 0.00902281142771244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why won't you take my transfer, I keep getting an error message. | {
"text": "Why won't you take my transfer, I keep getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9992905855178833
},
{
"label": "POSITIVE",
"score": 0.0007093474850989878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can you tell me the ATMs I can use with my card? | {
"text": "Can you tell me the ATMs I can use with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002517253160477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Will my card be here soon? | {
"text": "Will my card be here soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9616907238960266
},
{
"label": "POSITIVE",
"score": 0.03830930218100548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
My top-up was cancelled, could my bank be the problem? | {
"text": "My top-up was cancelled, could my bank be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.00036060684942640364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through. | {
"text": "I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.00034450687235221267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I change my PIN abroad? | {
"text": "How do I change my PIN abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990813732147217
},
{
"label": "POSITIVE",
"score": 0.0009185645030811429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
When will I be able to see the refund | {
"text": "When will I be able to see the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.12312019616365433
},
{
"label": "POSITIVE",
"score": 0.876879870891571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Could not complete transfer, states 'declined' | {
"text": "Could not complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9989446997642517
},
{
"label": "POSITIVE",
"score": 0.001055369502864778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this. | {
"text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this."
} | [
{
"label": "NEGATIVE",
"score": 0.99922776222229
},
{
"label": "POSITIVE",
"score": 0.0007722150767222047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What factors effect the exchange rate? | {
"text": "What factors effect the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922107458114624
},
{
"label": "POSITIVE",
"score": 0.007789265364408493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How long does a transfer from the US take? | {
"text": "How long does a transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978625178337097
},
{
"label": "POSITIVE",
"score": 0.002137457486242056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I receive money from someone? | {
"text": "How do I receive money from someone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987290501594543
},
{
"label": "POSITIVE",
"score": 0.001270911656320095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I have been charged an extra fee when buying from your store. Why is this? | {
"text": "I have been charged an extra fee when buying from your store. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981712102890015
},
{
"label": "POSITIVE",
"score": 0.0018288211431354284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694962978363037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I tried to withdraw cash from your ATM but my transaction was cancelled. | {
"text": "I tried to withdraw cash from your ATM but my transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994669556617737
},
{
"label": "POSITIVE",
"score": 0.0005330672720447183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the best way to get my virtual card? | {
"text": "What is the best way to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999421238899231
},
{
"label": "POSITIVE",
"score": 0.0005788275157101452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Where can I find out how to transfer money into my account. | {
"text": "Where can I find out how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142386166378856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
top up cancellation | {
"text": "top up cancellation"
} | [
{
"label": "NEGATIVE",
"score": 0.9986121654510498
},
{
"label": "POSITIVE",
"score": 0.0013877981109544635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now! | {
"text": "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9768818020820618
},
{
"label": "POSITIVE",
"score": 0.0231181588023901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Who do I talk to about the ATM swallowing my card? | {
"text": "Who do I talk to about the ATM swallowing my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980717301368713
},
{
"label": "POSITIVE",
"score": 0.0019282647408545017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
My google top-up pay is not going through | {
"text": "My google top-up pay is not going through"
} | [
{
"label": "NEGATIVE",
"score": 0.9996730089187622
},
{
"label": "POSITIVE",
"score": 0.00032705164630897343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What should I do if I want to get another card for someone in my family? | {
"text": "What should I do if I want to get another card for someone in my family?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995593428611755
},
{
"label": "POSITIVE",
"score": 0.0004406448861118406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Bank transfer to account did not show up, please help? | {
"text": "Bank transfer to account did not show up, please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994258880615234
},
{
"label": "POSITIVE",
"score": 0.0005741231143474579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I'm trying to use a cheque to top up | {
"text": "I'm trying to use a cheque to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9996115565299988
},
{
"label": "POSITIVE",
"score": 0.00038844472146593034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
There is a transfer not showing on my account. | {
"text": "There is a transfer not showing on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436402327381074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My card payment wasn't declined | {
"text": "My card payment wasn't declined"
} | [
{
"label": "NEGATIVE",
"score": 0.009537231177091599
},
{
"label": "POSITIVE",
"score": 0.9904628396034241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
When I'm traveling is it possible to add money automatically at certain time points? | {
"text": "When I'm traveling is it possible to add money automatically at certain time points?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983901977539062
},
{
"label": "POSITIVE",
"score": 0.0016098007326945662
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
For a week now, I have tried to use my card and it is still not working. | {
"text": "For a week now, I have tried to use my card and it is still not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996927976608276
},
{
"label": "POSITIVE",
"score": 0.00030717672780156136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is there a reason why there is an extra £1 charge on my account? | {
"text": "Is there a reason why there is an extra £1 charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007660664850845933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied. | {
"text": "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9997329115867615
},
{
"label": "POSITIVE",
"score": 0.0002671174006536603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How can I alteration my PIN? | {
"text": "How can I alteration my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988991022109985
},
{
"label": "POSITIVE",
"score": 0.0011008515721186996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
THere is some cash that is showing up on my app. | {
"text": "THere is some cash that is showing up on my app."
} | [
{
"label": "NEGATIVE",
"score": 0.5213006734848022
},
{
"label": "POSITIVE",
"score": 0.47869929671287537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I cannot find my refund on my statement. | {
"text": "I cannot find my refund on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9994387030601501
},
{
"label": "POSITIVE",
"score": 0.0005613035173155367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Where is my card PIN? | {
"text": "Where is my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988160133361816
},
{
"label": "POSITIVE",
"score": 0.0011839618673548102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My refund has not shown up in my account. Where is it? | {
"text": "My refund has not shown up in my account. Where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994196891784668
},
{
"label": "POSITIVE",
"score": 0.0005803848616778851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I have a cash withdrawal that I don't recognize. | {
"text": "I have a cash withdrawal that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9990237951278687
},
{
"label": "POSITIVE",
"score": 0.000976162904407829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Is there a reason for my top up to be cancelled? | {
"text": "Is there a reason for my top up to be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996059536933899
},
{
"label": "POSITIVE",
"score": 0.0003941004688385874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.0007559673977084458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Do I have to pay for a second card? | {
"text": "Do I have to pay for a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990472197532654
},
{
"label": "POSITIVE",
"score": 0.0009527407237328589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can this app be used to exchange currencies? | {
"text": "Can this app be used to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988270401954651
},
{
"label": "POSITIVE",
"score": 0.0011729700490832329
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Is there an extra charge to exchange different currencies? | {
"text": "Is there an extra charge to exchange different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980284571647644
},
{
"label": "POSITIVE",
"score": 0.0019715663511306047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I got less cash at the ATM than I asked for. Why? | {
"text": "I got less cash at the ATM than I asked for. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988945126533508
},
{
"label": "POSITIVE",
"score": 0.0011054892092943192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where's my virtual card | {
"text": "Where's my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.997657299041748
},
{
"label": "POSITIVE",
"score": 0.0023426709230989218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What does it mean if my payment was reverted? | {
"text": "What does it mean if my payment was reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992668032646179
},
{
"label": "POSITIVE",
"score": 0.0007331785745918751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do you accept cheques for top-up? | {
"text": "Do you accept cheques for top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9671801924705505
},
{
"label": "POSITIVE",
"score": 0.03281978517770767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I logged in wrong and am blocked, how do I log in? | {
"text": "I logged in wrong and am blocked, how do I log in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995597004890442
},
{
"label": "POSITIVE",
"score": 0.0004402745689731091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear? | {
"text": "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.998635470867157
},
{
"label": "POSITIVE",
"score": 0.001364456140436232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help. | {
"text": "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9985913634300232
},
{
"label": "POSITIVE",
"score": 0.001408569747582078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What kind of security protects my money? | {
"text": "What kind of security protects my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944236874580383
},
{
"label": "POSITIVE",
"score": 0.005576391704380512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I'm interested in using fiat currencies, which do you support? | {
"text": "I'm interested in using fiat currencies, which do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8296005725860596
},
{
"label": "POSITIVE",
"score": 0.170399472117424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Is there extra fees for making a withdraw in a different country at a cash machine. | {
"text": "Is there extra fees for making a withdraw in a different country at a cash machine."
} | [
{
"label": "NEGATIVE",
"score": 0.9927555918693542
},
{
"label": "POSITIVE",
"score": 0.007244373206049204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234242464415729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
What is the age limit? | {
"text": "What is the age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846847057342529
},
{
"label": "POSITIVE",
"score": 0.015315327793359756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong? | {
"text": "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995667338371277
},
{
"label": "POSITIVE",
"score": 0.0004332703538239002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there a charge for using an European bank card for top up? | {
"text": "Is there a charge for using an European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988024234771729
},
{
"label": "POSITIVE",
"score": 0.0011975785018876195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Could you tell me the fiat currencies that you work with? | {
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037242889404
},
{
"label": "POSITIVE",
"score": 0.0026962209958583117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour. | {
"text": "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour."
} | [
{
"label": "NEGATIVE",
"score": 0.9988928437232971
},
{
"label": "POSITIVE",
"score": 0.001107216696254909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
When will my deposit from this morning show up? | {
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978491116315126
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can you show me how to verify the top-up card? | {
"text": "Can you show me how to verify the top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976550340652466
},
{
"label": "POSITIVE",
"score": 0.0023449610453099012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I do not have the information to verify my identify. | {
"text": "I do not have the information to verify my identify."
} | [
{
"label": "NEGATIVE",
"score": 0.9997590184211731
},
{
"label": "POSITIVE",
"score": 0.00024093029787763953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why am I being charged to withdrawal money? | {
"text": "Why am I being charged to withdrawal money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.0018797238590195775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I was mistakenly charged a fee for using my card. | {
"text": "I was mistakenly charged a fee for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9995255470275879
},
{
"label": "POSITIVE",
"score": 0.0004744165053125471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long will it take to receive my money from my transfer transaction? | {
"text": "How long will it take to receive my money from my transfer transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993556141853333
},
{
"label": "POSITIVE",
"score": 0.000644426210783422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I use your app to exchange between USD and GBP | {
"text": "Can I use your app to exchange between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.9843565821647644
},
{
"label": "POSITIVE",
"score": 0.015643466264009476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked. | {
"text": "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked."
} | [
{
"label": "NEGATIVE",
"score": 0.5472304224967957
},
{
"label": "POSITIVE",
"score": 0.45276954770088196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent. | {
"text": "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9954580068588257
},
{
"label": "POSITIVE",
"score": 0.004542052745819092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you tell me where I can withdraw money? | {
"text": "Can you tell me where I can withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993773102760315
},
{
"label": "POSITIVE",
"score": 0.0006226709811016917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
What are the current exchange rates? | {
"text": "What are the current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970198273658752
},
{
"label": "POSITIVE",
"score": 0.002980199409648776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
there is a charge i dont recognize | {
"text": "there is a charge i dont recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9826568961143494
},
{
"label": "POSITIVE",
"score": 0.017343079671263695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What kind of charges should I expect to exchange currencies? | {
"text": "What kind of charges should I expect to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956650137901306
},
{
"label": "POSITIVE",
"score": 0.0043350569903850555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
If I were to do a transfer, what is the rate for that? | {
"text": "If I were to do a transfer, what is the rate for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477624410763383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I link my card I previously received? | {
"text": "Can I link my card I previously received?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945911765098572
},
{
"label": "POSITIVE",
"score": 0.0054088132455945015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why does my top-up get cancelled? | {
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.0003690662269946188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
May I order another card? | {
"text": "May I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948429465293884
},
{
"label": "POSITIVE",
"score": 0.005157053470611572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I see a charge for a direct debit that was not me. | {
"text": "I see a charge for a direct debit that was not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9978400468826294
},
{
"label": "POSITIVE",
"score": 0.0021599477622658014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can you send me more cards for my account? | {
"text": "Can you send me more cards for my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986793398857117
},
{
"label": "POSITIVE",
"score": 0.0013206418370828032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there an automatic top up feature? | {
"text": "Is there an automatic top up feature?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909663200378418
},
{
"label": "POSITIVE",
"score": 0.009033652022480965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.0005884691490791738
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is this not letting me exchange crypto? I need help making this transaction go through. | {
"text": "Why is this not letting me exchange crypto? I need help making this transaction go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004952955641783774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What would the age limit be? | {
"text": "What would the age limit be?"
} | [
{
"label": "NEGATIVE",
"score": 0.980087399482727
},
{
"label": "POSITIVE",
"score": 0.01991257444024086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why haven't I gotten a virtual card yet? | {
"text": "Why haven't I gotten a virtual card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981586337089539
},
{
"label": "POSITIVE",
"score": 0.0018414135556668043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
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