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Please help me regarding a direct debit in the app that I don't recognize.
{ "text": "Please help me regarding a direct debit in the app that I don't recognize." }
[ { "label": "NEGATIVE", "score": 0.9973887801170349 }, { "label": "POSITIVE", "score": 0.002611242700368166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I know I'm getting a new card but would like know when I can expect to receive it.
{ "text": "I know I'm getting a new card but would like know when I can expect to receive it." }
[ { "label": "NEGATIVE", "score": 0.14249199628829956 }, { "label": "POSITIVE", "score": 0.8575080037117004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Can someone help with my passcode?
{ "text": "Can someone help with my passcode?" }
[ { "label": "NEGATIVE", "score": 0.9988147020339966 }, { "label": "POSITIVE", "score": 0.0011852814350277185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
How can a payment be declined
{ "text": "How can a payment be declined" }
[ { "label": "NEGATIVE", "score": 0.9919493198394775 }, { "label": "POSITIVE", "score": 0.008050658740103245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
What is the extra fee that showed up on my card?
{ "text": "What is the extra fee that showed up on my card?" }
[ { "label": "NEGATIVE", "score": 0.9956250786781311 }, { "label": "POSITIVE", "score": 0.004374990705400705 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Where do I find the auto top up option?
{ "text": "Where do I find the auto top up option?" }
[ { "label": "NEGATIVE", "score": 0.9987855553627014 }, { "label": "POSITIVE", "score": 0.0012144626816734672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
There is a repeat charge for the same item
{ "text": "There is a repeat charge for the same item" }
[ { "label": "NEGATIVE", "score": 0.9950215816497803 }, { "label": "POSITIVE", "score": 0.0049784183502197266 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How much are the rates of exchange?
{ "text": "How much are the rates of exchange?" }
[ { "label": "NEGATIVE", "score": 0.9971798658370972 }, { "label": "POSITIVE", "score": 0.0028201390523463488 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Why do I see an extra fee on my statement?
{ "text": "Why do I see an extra fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9981470108032227 }, { "label": "POSITIVE", "score": 0.0018530337838456035 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How many days do I have to wait for the transfer to reach my account?
{ "text": "How many days do I have to wait for the transfer to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.9990228414535522 }, { "label": "POSITIVE", "score": 0.0009771357290446758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Can I use my Apple Watch to pay for gas?
{ "text": "Can I use my Apple Watch to pay for gas?" }
[ { "label": "NEGATIVE", "score": 0.9994418025016785 }, { "label": "POSITIVE", "score": 0.0005581967998296022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
In my app, a direct debit payment I didn't do shows in my app
{ "text": "In my app, a direct debit payment I didn't do shows in my app" }
[ { "label": "NEGATIVE", "score": 0.9956508278846741 }, { "label": "POSITIVE", "score": 0.004349226132035255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How do I replace my card?
{ "text": "How do I replace my card?" }
[ { "label": "NEGATIVE", "score": 0.9991331696510315 }, { "label": "POSITIVE", "score": 0.0008668246446177363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I see a direct debit charge that I did not approve
{ "text": "I see a direct debit charge that I did not approve" }
[ { "label": "NEGATIVE", "score": 0.9993820190429688 }, { "label": "POSITIVE", "score": 0.0006180123891681433 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Is there an auto top up feature?
{ "text": "Is there an auto top up feature?" }
[ { "label": "NEGATIVE", "score": 0.9948765635490417 }, { "label": "POSITIVE", "score": 0.0051234569400548935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Is a physical charge extra
{ "text": "Is a physical charge extra" }
[ { "label": "NEGATIVE", "score": 0.0016952082514762878 }, { "label": "POSITIVE", "score": 0.9983047246932983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
Tell me why there is an extra charge when I used an ATM?
{ "text": "Tell me why there is an extra charge when I used an ATM?" }
[ { "label": "NEGATIVE", "score": 0.9993504881858826 }, { "label": "POSITIVE", "score": 0.0006494660628959537 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
When I went to $100, all the machine would give me was $20.
{ "text": "When I went to $100, all the machine would give me was $20." }
[ { "label": "NEGATIVE", "score": 0.9975807666778564 }, { "label": "POSITIVE", "score": 0.0024192272685468197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
{ "text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer." }
[ { "label": "NEGATIVE", "score": 0.9988970756530762 }, { "label": "POSITIVE", "score": 0.0011028636945411563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why won't my card work anymore?
{ "text": "Why won't my card work anymore?" }
[ { "label": "NEGATIVE", "score": 0.9988124370574951 }, { "label": "POSITIVE", "score": 0.0011875786585733294 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?
{ "text": "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?" }
[ { "label": "NEGATIVE", "score": 0.9981135129928589 }, { "label": "POSITIVE", "score": 0.0018865265883505344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I prefer Visa, can I get that instead?
{ "text": "I prefer Visa, can I get that instead?" }
[ { "label": "NEGATIVE", "score": 0.9942324757575989 }, { "label": "POSITIVE", "score": 0.00576747627928853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
How do I get my cash withdrawal to show?
{ "text": "How do I get my cash withdrawal to show?" }
[ { "label": "NEGATIVE", "score": 0.9994121789932251 }, { "label": "POSITIVE", "score": 0.0005877888179384172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.
{ "text": "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it." }
[ { "label": "NEGATIVE", "score": 0.9996565580368042 }, { "label": "POSITIVE", "score": 0.0003434368409216404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Why can't I see the top up I made?
{ "text": "Why can't I see the top up I made?" }
[ { "label": "NEGATIVE", "score": 0.9573092460632324 }, { "label": "POSITIVE", "score": 0.04269072785973549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
The amount of cash I selected to withdraw is different than what I received.
{ "text": "The amount of cash I selected to withdraw is different than what I received." }
[ { "label": "NEGATIVE", "score": 0.011123244650661945 }, { "label": "POSITIVE", "score": 0.9888767600059509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
If I top-up by using a trasfer are there charges that applied?
{ "text": "If I top-up by using a trasfer are there charges that applied?" }
[ { "label": "NEGATIVE", "score": 0.9990479350090027 }, { "label": "POSITIVE", "score": 0.000952087517362088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
I got a message that I cannot name X as a beneficiary.
{ "text": "I got a message that I cannot name X as a beneficiary." }
[ { "label": "NEGATIVE", "score": 0.9983261227607727 }, { "label": "POSITIVE", "score": 0.0016738255508244038 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Why can I not do a transfer
{ "text": "Why can I not do a transfer" }
[ { "label": "NEGATIVE", "score": 0.9972436428070068 }, { "label": "POSITIVE", "score": 0.0027563399635255337 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I looked at my statement and found a payment I and found a mistake.
{ "text": "I looked at my statement and found a payment I and found a mistake." }
[ { "label": "NEGATIVE", "score": 0.9990764856338501 }, { "label": "POSITIVE", "score": 0.0009234788594767451 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I am missing a refund amount on my account.
{ "text": "I am missing a refund amount on my account." }
[ { "label": "NEGATIVE", "score": 0.9997385144233704 }, { "label": "POSITIVE", "score": 0.0002614656405057758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Can you tell me why my transfer is pending still?
{ "text": "Can you tell me why my transfer is pending still?" }
[ { "label": "NEGATIVE", "score": 0.9991093277931213 }, { "label": "POSITIVE", "score": 0.0008906564326025546 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Is there anyway to bypass identity verification?
{ "text": "Is there anyway to bypass identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9993880987167358 }, { "label": "POSITIVE", "score": 0.0006118369055911899 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Where can I see where my funds came from?
{ "text": "Where can I see where my funds came from?" }
[ { "label": "NEGATIVE", "score": 0.9994039535522461 }, { "label": "POSITIVE", "score": 0.0005960071575827897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
My phone was left at a hotel and I can't access the app.
{ "text": "My phone was left at a hotel and I can't access the app." }
[ { "label": "NEGATIVE", "score": 0.9997178912162781 }, { "label": "POSITIVE", "score": 0.00028210104210302234 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How do I use a check to top up?
{ "text": "How do I use a check to top up?" }
[ { "label": "NEGATIVE", "score": 0.9991645812988281 }, { "label": "POSITIVE", "score": 0.0008354089222848415 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Can I change my in at all ATM's?
{ "text": "Can I change my in at all ATM's?" }
[ { "label": "NEGATIVE", "score": 0.998754620552063 }, { "label": "POSITIVE", "score": 0.001245323452167213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I need more physical cards.
{ "text": "I need more physical cards." }
[ { "label": "NEGATIVE", "score": 0.999207079410553 }, { "label": "POSITIVE", "score": 0.0007928880513645709 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
what is going on with my cash withdrawal? the exchange rate is wrong
{ "text": "what is going on with my cash withdrawal? the exchange rate is wrong" }
[ { "label": "NEGATIVE", "score": 0.9997711777687073 }, { "label": "POSITIVE", "score": 0.00022887933300808072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
My new card came in. How do I activate?
{ "text": "My new card came in. How do I activate?" }
[ { "label": "NEGATIVE", "score": 0.9928346872329712 }, { "label": "POSITIVE", "score": 0.0071652913466095924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Why does the same transaction appear multiple times?
{ "text": "Why does the same transaction appear multiple times?" }
[ { "label": "NEGATIVE", "score": 0.9978153705596924 }, { "label": "POSITIVE", "score": 0.002184590557590127 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.
{ "text": "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this." }
[ { "label": "NEGATIVE", "score": 0.9926097989082336 }, { "label": "POSITIVE", "score": 0.007390180137008429 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How do I get to the virtual cards?
{ "text": "How do I get to the virtual cards?" }
[ { "label": "NEGATIVE", "score": 0.9980260729789734 }, { "label": "POSITIVE", "score": 0.001973946113139391 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?
{ "text": "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?" }
[ { "label": "NEGATIVE", "score": 0.9987533092498779 }, { "label": "POSITIVE", "score": 0.0012466718908399343 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.
{ "text": "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay." }
[ { "label": "NEGATIVE", "score": 0.9938302636146545 }, { "label": "POSITIVE", "score": 0.0061697461642324924 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Will I be charged for topping up?
{ "text": "Will I be charged for topping up?" }
[ { "label": "NEGATIVE", "score": 0.9114797711372375 }, { "label": "POSITIVE", "score": 0.08852028101682663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I tried to make a transfer but it failed. will you tell me why?
{ "text": "I tried to make a transfer but it failed. will you tell me why?" }
[ { "label": "NEGATIVE", "score": 0.9995502829551697 }, { "label": "POSITIVE", "score": 0.0004497021727729589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I have zero dollars in my account. Can I submit additional funds via bank transfer?
{ "text": "I have zero dollars in my account. Can I submit additional funds via bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9996399879455566 }, { "label": "POSITIVE", "score": 0.000360053323674947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
How do I unblock my PIN?
{ "text": "\nHow do I unblock my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9969154596328735 }, { "label": "POSITIVE", "score": 0.003084579249843955 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Reasons for top up cancellation.
{ "text": "Reasons for top up cancellation." }
[ { "label": "NEGATIVE", "score": 0.9989822506904602 }, { "label": "POSITIVE", "score": 0.0010176701471209526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
What's the process for topping up my card?
{ "text": "What's the process for topping up my card?" }
[ { "label": "NEGATIVE", "score": 0.9815911054611206 }, { "label": "POSITIVE", "score": 0.01840890198945999 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
How can I receive money from someone?
{ "text": "How can I receive money from someone?" }
[ { "label": "NEGATIVE", "score": 0.9992387294769287 }, { "label": "POSITIVE", "score": 0.0007612873450852931 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
Why haven't I gotten my new card?
{ "text": "Why haven't I gotten my new card?" }
[ { "label": "NEGATIVE", "score": 0.9988417029380798 }, { "label": "POSITIVE", "score": 0.0011583234881982207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Can you explain why my payment was charged a fee?
{ "text": "Can you explain why my payment was charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9982333183288574 }, { "label": "POSITIVE", "score": 0.0017666369676589966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?
{ "text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?" }
[ { "label": "NEGATIVE", "score": 0.999561607837677 }, { "label": "POSITIVE", "score": 0.00043833316885866225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
My statement contained a one pound extra fee
{ "text": "My statement contained a one pound extra fee" }
[ { "label": "NEGATIVE", "score": 0.9800099730491638 }, { "label": "POSITIVE", "score": 0.019989989697933197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
passcode retrieval
{ "text": "passcode retrieval" }
[ { "label": "NEGATIVE", "score": 0.974770188331604 }, { "label": "POSITIVE", "score": 0.02522982656955719 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
How long does a transfer transaction take?
{ "text": "How long does a transfer transaction take?" }
[ { "label": "NEGATIVE", "score": 0.9987216591835022 }, { "label": "POSITIVE", "score": 0.0012783012352883816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I payed with the card and there was an extra fee?
{ "text": "I payed with the card and there was an extra fee?" }
[ { "label": "NEGATIVE", "score": 0.9977116584777832 }, { "label": "POSITIVE", "score": 0.0022883315104991198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How long does the "pending" period of a transfer take?
{ "text": "How long does the \"pending\" period of a transfer take?" }
[ { "label": "NEGATIVE", "score": 0.999001681804657 }, { "label": "POSITIVE", "score": 0.00099828967358917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
What should I do if I exceed my PIN tries?
{ "text": "What should I do if I exceed my PIN tries?" }
[ { "label": "NEGATIVE", "score": 0.9988076686859131 }, { "label": "POSITIVE", "score": 0.0011923874262720346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I inadvertently completed a transaction on a wrong account.
{ "text": "I inadvertently completed a transaction on a wrong account." }
[ { "label": "NEGATIVE", "score": 0.9997051358222961 }, { "label": "POSITIVE", "score": 0.00029480643570423126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My card was declined at a restaurant today and I am not sure why.
{ "text": "My card was declined at a restaurant today and I am not sure why." }
[ { "label": "NEGATIVE", "score": 0.9989526271820068 }, { "label": "POSITIVE", "score": 0.0010472927242517471 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
When I topped up the app reverted it.
{ "text": "When I topped up the app reverted it." }
[ { "label": "NEGATIVE", "score": 0.9901857376098633 }, { "label": "POSITIVE", "score": 0.009814223274588585 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Can you unblock my account? I entered the PIN wrong.
{ "text": "Can you unblock my account? I entered the PIN wrong." }
[ { "label": "NEGATIVE", "score": 0.9994038343429565 }, { "label": "POSITIVE", "score": 0.0005961605347692966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I have a disposable card but it does not work?
{ "text": "I have a disposable card but it does not work?" }
[ { "label": "NEGATIVE", "score": 0.9997201561927795 }, { "label": "POSITIVE", "score": 0.00027984363259747624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem.
{ "text": "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem." }
[ { "label": "NEGATIVE", "score": 0.9996634721755981 }, { "label": "POSITIVE", "score": 0.0003364805888850242 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I hate this company! Can you delete my account?
{ "text": "I hate this company! Can you delete my account?" }
[ { "label": "NEGATIVE", "score": 0.9996922016143799 }, { "label": "POSITIVE", "score": 0.00030784663977101445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
What foreign exchange rate will I get on weekdays and on the weekends?
{ "text": "What foreign exchange rate will I get on weekdays and on the weekends?" }
[ { "label": "NEGATIVE", "score": 0.9959011673927307 }, { "label": "POSITIVE", "score": 0.004098883830010891 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
How many digits identify the top-up verification code?
{ "text": "How many digits identify the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9989500641822815 }, { "label": "POSITIVE", "score": 0.0010499805212020874 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Why did I only get $20 now the full amount I wanted?
{ "text": "Why did I only get $20 now the full amount I wanted?" }
[ { "label": "NEGATIVE", "score": 0.9994379878044128 }, { "label": "POSITIVE", "score": 0.0005620527663268149 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I think someone has hacked my card!
{ "text": "I think someone has hacked my card!" }
[ { "label": "NEGATIVE", "score": 0.99931800365448 }, { "label": "POSITIVE", "score": 0.0006819654372520745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
I am having issues using contactless payments, could my card be damaged?
{ "text": "I am having issues using contactless payments, could my card be damaged?" }
[ { "label": "NEGATIVE", "score": 0.998238205909729 }, { "label": "POSITIVE", "score": 0.0017617597477510571 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
Transfers are supposed to be free. I just got a fee tacked on to something I bought abroad. Not cool. Figure out how to remove it.
{ "text": "Transfers are supposed to be free. I just got a fee tacked on to something I bought abroad. Not cool. Figure out how to remove it." }
[ { "label": "NEGATIVE", "score": 0.9996492862701416 }, { "label": "POSITIVE", "score": 0.00035069137811660767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My card is about to expire, what do I do?
{ "text": "My card is about to expire, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.990517795085907 }, { "label": "POSITIVE", "score": 0.009482165798544884 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
If my salary is in GBP, do I need to do something?
{ "text": "If my salary is in GBP, do I need to do something?" }
[ { "label": "NEGATIVE", "score": 0.9989784955978394 }, { "label": "POSITIVE", "score": 0.0010215641232207417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
why wouldnt the atm give me money
{ "text": "why wouldnt the atm give me money" }
[ { "label": "NEGATIVE", "score": 0.9964351654052734 }, { "label": "POSITIVE", "score": 0.0035648795310407877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
The app is telling me that I am not me.
{ "text": "The app is telling me that I am not me." }
[ { "label": "NEGATIVE", "score": 0.9986488223075867 }, { "label": "POSITIVE", "score": 0.0013511850265786052 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
My transfer to a beneficiary did not go through. Why?
{ "text": "My transfer to a beneficiary did not go through. Why?" }
[ { "label": "NEGATIVE", "score": 0.9993188381195068 }, { "label": "POSITIVE", "score": 0.0006812110659666359 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
My cash deposit hasn't posted to my account.
{ "text": "My cash deposit hasn't posted to my account." }
[ { "label": "NEGATIVE", "score": 0.992145836353302 }, { "label": "POSITIVE", "score": 0.007854118943214417 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I've been charged an extra £1 and I don't know what it's for
{ "text": "I've been charged an extra £1 and I don't know what it's for" }
[ { "label": "NEGATIVE", "score": 0.9984399676322937 }, { "label": "POSITIVE", "score": 0.0015600192127749324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Do you have a list of the cards and currencies supported?
{ "text": "Do you have a list of the cards and currencies supported?" }
[ { "label": "NEGATIVE", "score": 0.9960424900054932 }, { "label": "POSITIVE", "score": 0.003957543522119522 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
How can I move money from my account at a different bank to the account I have at this bank.
{ "text": "How can I move money from my account at a different bank to the account I have at this bank." }
[ { "label": "NEGATIVE", "score": 0.999459445476532 }, { "label": "POSITIVE", "score": 0.0005405015544965863 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.
{ "text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side." }
[ { "label": "NEGATIVE", "score": 0.024575773626565933 }, { "label": "POSITIVE", "score": 0.9754241704940796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
What is the reason for the fee charge on my transfer?
{ "text": "What is the reason for the fee charge on my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987125396728516 }, { "label": "POSITIVE", "score": 0.0012874446110799909 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Will you send me a new card in China?
{ "text": "Will you send me a new card in China?" }
[ { "label": "NEGATIVE", "score": 0.9975505471229553 }, { "label": "POSITIVE", "score": 0.0024494193494319916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I think the bank made a mistake on the exchange rates
{ "text": "I think the bank made a mistake on the exchange rates" }
[ { "label": "NEGATIVE", "score": 0.9997603297233582 }, { "label": "POSITIVE", "score": 0.0002397312200628221 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I'm still waiting on my new card to be delivered!
{ "text": "I'm still waiting on my new card to be delivered!" }
[ { "label": "NEGATIVE", "score": 0.8592855930328369 }, { "label": "POSITIVE", "score": 0.14071443676948547 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I have a new card. How do i top it up?
{ "text": "I have a new card. How do i top it up?" }
[ { "label": "NEGATIVE", "score": 0.8767753839492798 }, { "label": "POSITIVE", "score": 0.1232246533036232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
I found my card that I thought I had lost, I need to reactive it, please help.
{ "text": "I found my card that I thought I had lost, I need to reactive it, please help." }
[ { "label": "NEGATIVE", "score": 0.9979962706565857 }, { "label": "POSITIVE", "score": 0.0020036727655678988 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Why do I need to verify my identity?
{ "text": "Why do I need to verify my identity?" }
[ { "label": "NEGATIVE", "score": 0.9992850422859192 }, { "label": "POSITIVE", "score": 0.0007149625453166664 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
There is an unexplained $1 charge on my statement, can you please explain this to me?
{ "text": "There is an unexplained $1 charge on my statement, can you please explain this to me?" }
[ { "label": "NEGATIVE", "score": 0.9979150891304016 }, { "label": "POSITIVE", "score": 0.002084871521219611 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Can you help me activate my card
{ "text": "Can you help me activate my card" }
[ { "label": "NEGATIVE", "score": 0.06841334700584412 }, { "label": "POSITIVE", "score": 0.9315866231918335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Why am I getting a fee on a card payment?
{ "text": "Why am I getting a fee on a card payment?" }
[ { "label": "NEGATIVE", "score": 0.998345136642456 }, { "label": "POSITIVE", "score": 0.0016548201674595475 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How many transactions can I make on my disposable card?
{ "text": "How many transactions can I make on my disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9983698725700378 }, { "label": "POSITIVE", "score": 0.0016301474533975124 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I don't understand why I'm being charged for using my card.
{ "text": "I don't understand why I'm being charged for using my card." }
[ { "label": "NEGATIVE", "score": 0.9993107318878174 }, { "label": "POSITIVE", "score": 0.0006892738165333867 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I've tried many times to make a payment, but it's not going through. What's wrong?
{ "text": "I've tried many times to make a payment, but it's not going through. What's wrong?" }
[ { "label": "NEGATIVE", "score": 0.9993969202041626 }, { "label": "POSITIVE", "score": 0.0006030423101037741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
When are cards shipped?
{ "text": "When are cards shipped?" }
[ { "label": "NEGATIVE", "score": 0.9985846281051636 }, { "label": "POSITIVE", "score": 0.001415375736542046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.
{ "text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks." }
[ { "label": "NEGATIVE", "score": 0.9788686633110046 }, { "label": "POSITIVE", "score": 0.021131351590156555 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
The app is saying I made a withdrawl but I didn't.
{ "text": "The app is saying I made a withdrawl but I didn't." }
[ { "label": "NEGATIVE", "score": 0.9934338331222534 }, { "label": "POSITIVE", "score": 0.00656618969514966 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null