text
stringlengths
13
409
inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
I have a Visa and Mastercard, can I use these?
{ "text": "I have a Visa and Mastercard, can I use these?" }
[ { "label": "NEGATIVE", "score": 0.9923461675643921 }, { "label": "POSITIVE", "score": 0.007653753738850355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
The currency exchange for my purchase in foreign currency is incorrect.
{ "text": "The currency exchange for my purchase in foreign currency is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9997056126594543 }, { "label": "POSITIVE", "score": 0.00029433853342197835 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
I didn't get my card back from the ATM.
{ "text": "I didn't get my card back from the ATM." }
[ { "label": "NEGATIVE", "score": 0.9968891739845276 }, { "label": "POSITIVE", "score": 0.0031108723487704992 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
What exchange rate will I receive?
{ "text": "What exchange rate will I receive?" }
[ { "label": "NEGATIVE", "score": 0.9895787835121155 }, { "label": "POSITIVE", "score": 0.010421214625239372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
I don't recognize this debit transaction in my billing statement?
{ "text": "I don't recognize this debit transaction in my billing statement?" }
[ { "label": "NEGATIVE", "score": 0.999595582485199 }, { "label": "POSITIVE", "score": 0.0004043846856802702 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?
{ "text": "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?" }
[ { "label": "NEGATIVE", "score": 0.99616539478302 }, { "label": "POSITIVE", "score": 0.0038345956709235907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why has my top-up been denied?
{ "text": "Why has my top-up been denied?" }
[ { "label": "NEGATIVE", "score": 0.9955037236213684 }, { "label": "POSITIVE", "score": 0.004496308974921703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I had to pay a fee when buying items with my card.
{ "text": "I had to pay a fee when buying items with my card." }
[ { "label": "NEGATIVE", "score": 0.9985048770904541 }, { "label": "POSITIVE", "score": 0.001495122560299933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why has my payment not transferred?
{ "text": "Why has my payment not transferred?" }
[ { "label": "NEGATIVE", "score": 0.9962565898895264 }, { "label": "POSITIVE", "score": 0.0037433661054819822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Can I open an account for my offspring?
{ "text": "Can I open an account for my offspring?" }
[ { "label": "NEGATIVE", "score": 0.9974763989448547 }, { "label": "POSITIVE", "score": 0.002523623639717698 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Can you check if my money has reached my account since it is not showing up yet?
{ "text": "Can you check if my money has reached my account since it is not showing up yet?" }
[ { "label": "NEGATIVE", "score": 0.9993705153465271 }, { "label": "POSITIVE", "score": 0.0006294945487752557 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?
{ "text": "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?" }
[ { "label": "NEGATIVE", "score": 0.9982518553733826 }, { "label": "POSITIVE", "score": 0.0017480686074122787 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What are the cards and currencies that you support?
{ "text": "What are the cards and currencies that you support?" }
[ { "label": "NEGATIVE", "score": 0.9650541543960571 }, { "label": "POSITIVE", "score": 0.03494583070278168 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.
{ "text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please." }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.000520960777066648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.
{ "text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this." }
[ { "label": "NEGATIVE", "score": 0.9958170056343079 }, { "label": "POSITIVE", "score": 0.004182952921837568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Do you receive SWIFT transfers?
{ "text": "Do you receive SWIFT transfers?" }
[ { "label": "NEGATIVE", "score": 0.9927337169647217 }, { "label": "POSITIVE", "score": 0.0072662681341171265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
How quickly can you get me my card?
{ "text": "How quickly can you get me my card?" }
[ { "label": "NEGATIVE", "score": 0.9989540576934814 }, { "label": "POSITIVE", "score": 0.0010459397453814745 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
As far as courtries go which ones are supported?
{ "text": "As far as courtries go which ones are supported?" }
[ { "label": "NEGATIVE", "score": 0.9637547135353088 }, { "label": "POSITIVE", "score": 0.03624524921178818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
For what reason is my transfer still pending now?
{ "text": "For what reason is my transfer still pending now?" }
[ { "label": "NEGATIVE", "score": 0.9989780187606812 }, { "label": "POSITIVE", "score": 0.0010220326948910952 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?
{ "text": "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?" }
[ { "label": "NEGATIVE", "score": 0.9989755153656006 }, { "label": "POSITIVE", "score": 0.0010245381854474545 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Why was I blocked from withdrawing from the ATM?
{ "text": "Why was I blocked from withdrawing from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9968798160552979 }, { "label": "POSITIVE", "score": 0.0031202458776533604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Can I already use my account although the identity verification has not passed yet?
{ "text": "Can I already use my account although the identity verification has not passed yet?" }
[ { "label": "NEGATIVE", "score": 0.9986550807952881 }, { "label": "POSITIVE", "score": 0.0013449507532641292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?
{ "text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?" }
[ { "label": "NEGATIVE", "score": 0.9994644522666931 }, { "label": "POSITIVE", "score": 0.0005356079782359302 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
It's been a couple days how much longer do I have to wait for my transfer?
{ "text": "It's been a couple days how much longer do I have to wait for my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9971129894256592 }, { "label": "POSITIVE", "score": 0.0028870292007923126 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Why isn't my money from a check deposit showing?
{ "text": "Why isn't my money from a check deposit showing?" }
[ { "label": "NEGATIVE", "score": 0.9984093308448792 }, { "label": "POSITIVE", "score": 0.001590664847753942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
how do i get into my account and edit my details
{ "text": "how do i get into my account and edit my details" }
[ { "label": "NEGATIVE", "score": 0.9985889792442322 }, { "label": "POSITIVE", "score": 0.0014109675539657474 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I couldn't complete card activation.
{ "text": "I couldn't complete card activation." }
[ { "label": "NEGATIVE", "score": 0.9995753169059753 }, { "label": "POSITIVE", "score": 0.00042473216308280826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
What's the expected wait time to recieve my new card?
{ "text": "What's the expected wait time to recieve my new card?" }
[ { "label": "NEGATIVE", "score": 0.9964062571525574 }, { "label": "POSITIVE", "score": 0.003593706525862217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Why was I charged an extra fee from the ATM?
{ "text": "Why was I charged an extra fee from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9984952211380005 }, { "label": "POSITIVE", "score": 0.001504806219600141 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Are you ripping people off with the exchange rate? It can't be that atrocious between banks.
{ "text": "Are you ripping people off with the exchange rate? It can't be that atrocious between banks." }
[ { "label": "NEGATIVE", "score": 0.9961599111557007 }, { "label": "POSITIVE", "score": 0.0038400222547352314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
It looks like my card payment was sent back.
{ "text": "It looks like my card payment was sent back." }
[ { "label": "NEGATIVE", "score": 0.999064028263092 }, { "label": "POSITIVE", "score": 0.0009360224357806146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why did you charge me extra when I withdrew cash?
{ "text": "Why did you charge me extra when I withdrew cash?" }
[ { "label": "NEGATIVE", "score": 0.9982788562774658 }, { "label": "POSITIVE", "score": 0.0017212090315297246 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I shouldn't have been charged but I see a fee, why?
{ "text": "I shouldn't have been charged but I see a fee, why?" }
[ { "label": "NEGATIVE", "score": 0.9959333539009094 }, { "label": "POSITIVE", "score": 0.00406665587797761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I would like an extra card.
{ "text": "I would like an extra card." }
[ { "label": "NEGATIVE", "score": 0.034146711230278015 }, { "label": "POSITIVE", "score": 0.9658533334732056 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Why was my transfer charged a fee?
{ "text": "Why was my transfer charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9987001419067383 }, { "label": "POSITIVE", "score": 0.0012998508755117655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.
{ "text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees." }
[ { "label": "NEGATIVE", "score": 0.9992008805274963 }, { "label": "POSITIVE", "score": 0.0007991456077434123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Will I know which exchange rate I will get?
{ "text": "Will I know which exchange rate I will get?" }
[ { "label": "NEGATIVE", "score": 0.9975594282150269 }, { "label": "POSITIVE", "score": 0.0024405408184975386 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Can I use a different currency with my salary?
{ "text": "Can I use a different currency with my salary?" }
[ { "label": "NEGATIVE", "score": 0.9993461966514587 }, { "label": "POSITIVE", "score": 0.0006538364104926586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
how do I know where I can get money withdrawn?
{ "text": "how do I know where I can get money withdrawn?" }
[ { "label": "NEGATIVE", "score": 0.9996886253356934 }, { "label": "POSITIVE", "score": 0.00031140336068347096 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Is it possible to have an item refunded?
{ "text": "Is it possible to have an item refunded?" }
[ { "label": "NEGATIVE", "score": 0.9978488683700562 }, { "label": "POSITIVE", "score": 0.0021511386148631573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?
{ "text": "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?" }
[ { "label": "NEGATIVE", "score": 0.9937025308609009 }, { "label": "POSITIVE", "score": 0.006297531072050333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Please explain why my top-up didn't go through.
{ "text": "Please explain why my top-up didn't go through." }
[ { "label": "NEGATIVE", "score": 0.9900017976760864 }, { "label": "POSITIVE", "score": 0.009998153895139694 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Is there always a charge when withdrawing money?
{ "text": "Is there always a charge when withdrawing money?" }
[ { "label": "NEGATIVE", "score": 0.9946666955947876 }, { "label": "POSITIVE", "score": 0.005333333276212215 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I prefer using Mastercard, can I substitute?
{ "text": "I prefer using Mastercard, can I substitute?" }
[ { "label": "NEGATIVE", "score": 0.9963871240615845 }, { "label": "POSITIVE", "score": 0.003612844506278634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
How is the exchange rate doing?
{ "text": "How is the exchange rate doing?" }
[ { "label": "NEGATIVE", "score": 0.9988915324211121 }, { "label": "POSITIVE", "score": 0.001108479918912053 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
Which countries are you in?
{ "text": "Which countries are you in?" }
[ { "label": "NEGATIVE", "score": 0.8088275194168091 }, { "label": "POSITIVE", "score": 0.1911724954843521 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
How do I change the details in my account?
{ "text": "How do I change the details in my account?" }
[ { "label": "NEGATIVE", "score": 0.9992924928665161 }, { "label": "POSITIVE", "score": 0.0007075013709254563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I would like to top up my account automatically. How do I do that?
{ "text": "I would like to top up my account automatically. How do I do that?" }
[ { "label": "NEGATIVE", "score": 0.9971463084220886 }, { "label": "POSITIVE", "score": 0.0028537113685160875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Are there virtual disposable cards?
{ "text": "Are there virtual disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9987561702728271 }, { "label": "POSITIVE", "score": 0.0012437847908586264 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I require verification of my source of funds.
{ "text": "I require verification of my source of funds." }
[ { "label": "NEGATIVE", "score": 0.9944584369659424 }, { "label": "POSITIVE", "score": 0.005541601218283176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I want to hold and exchange fiat currencies, what can I use to do so?
{ "text": "I want to hold and exchange fiat currencies, what can I use to do so?" }
[ { "label": "NEGATIVE", "score": 0.9975554943084717 }, { "label": "POSITIVE", "score": 0.0024444598238915205 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I've just got married and want to change my name.
{ "text": "I've just got married and want to change my name." }
[ { "label": "NEGATIVE", "score": 0.9611055254936218 }, { "label": "POSITIVE", "score": 0.03889446705579758 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?
{ "text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9994996786117554 }, { "label": "POSITIVE", "score": 0.0005002547986805439 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
what currencies can i exchange between on your app?
{ "text": "what currencies can i exchange between on your app?" }
[ { "label": "NEGATIVE", "score": 0.9929376244544983 }, { "label": "POSITIVE", "score": 0.007062356919050217 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Can I get a card in the EU?
{ "text": "Can I get a card in the EU?" }
[ { "label": "NEGATIVE", "score": 0.9927853345870972 }, { "label": "POSITIVE", "score": 0.007214673794806004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
stop the transaction
{ "text": "stop the transaction" }
[ { "label": "NEGATIVE", "score": 0.9995189905166626 }, { "label": "POSITIVE", "score": 0.00048100302228704095 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My ATM transaction was cancelled.
{ "text": "My ATM transaction was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9994712471961975 }, { "label": "POSITIVE", "score": 0.0005287420935928822 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I would like more physical cards
{ "text": "I would like more physical cards" }
[ { "label": "NEGATIVE", "score": 0.8580227494239807 }, { "label": "POSITIVE", "score": 0.1419772058725357 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I need more assistance with how to activate my card.
{ "text": "I need more assistance with how to activate my card." }
[ { "label": "NEGATIVE", "score": 0.9992572665214539 }, { "label": "POSITIVE", "score": 0.000742679403629154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I ordered my card but it still isn't here
{ "text": "I ordered my card but it still isn't here" }
[ { "label": "NEGATIVE", "score": 0.9989349246025085 }, { "label": "POSITIVE", "score": 0.00106509355828166 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
At what age can I open an account?
{ "text": "At what age can I open an account?" }
[ { "label": "NEGATIVE", "score": 0.9939154982566833 }, { "label": "POSITIVE", "score": 0.006084520369768143 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Can I have a new card shipped to China?
{ "text": "Can I have a new card shipped to China?" }
[ { "label": "NEGATIVE", "score": 0.9992855191230774 }, { "label": "POSITIVE", "score": 0.0007144788396544755 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What steps do I have to take to change my PIN?
{ "text": "What steps do I have to take to change my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9989367127418518 }, { "label": "POSITIVE", "score": 0.001063340692780912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
{ "text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on." }
[ { "label": "NEGATIVE", "score": 0.9995841383934021 }, { "label": "POSITIVE", "score": 0.0004158705996815115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
{ "text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?" }
[ { "label": "NEGATIVE", "score": 0.9989051818847656 }, { "label": "POSITIVE", "score": 0.0010948516428470612 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Is it possible to have a second card?
{ "text": "Is it possible to have a second card?" }
[ { "label": "NEGATIVE", "score": 0.9976122379302979 }, { "label": "POSITIVE", "score": 0.002387736225500703 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?
{ "text": "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?" }
[ { "label": "NEGATIVE", "score": 0.9995392560958862 }, { "label": "POSITIVE", "score": 0.0004607918963301927 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I need to know where my funds come from.
{ "text": "I need to know where my funds come from." }
[ { "label": "NEGATIVE", "score": 0.9993521571159363 }, { "label": "POSITIVE", "score": 0.0006478411378338933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
is there a frequent currency discount?
{ "text": "is there a frequent currency discount?" }
[ { "label": "NEGATIVE", "score": 0.9939627051353455 }, { "label": "POSITIVE", "score": 0.006037324201315641 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
my friend has not got the money I sent last week.
{ "text": "my friend has not got the money I sent last week." }
[ { "label": "NEGATIVE", "score": 0.9995303153991699 }, { "label": "POSITIVE", "score": 0.0004696824471466243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I forgot my phone at the hotel, so I can't access the app.
{ "text": "I forgot my phone at the hotel, so I can't access the app." }
[ { "label": "NEGATIVE", "score": 0.9994729161262512 }, { "label": "POSITIVE", "score": 0.000527139927726239 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
Which merchants accept this card?
{ "text": "Which merchants accept this card?" }
[ { "label": "NEGATIVE", "score": 0.994232714176178 }, { "label": "POSITIVE", "score": 0.005767315626144409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
My app shows a direct debit that isn't mine.
{ "text": "My app shows a direct debit that isn't mine." }
[ { "label": "NEGATIVE", "score": 0.9992664456367493 }, { "label": "POSITIVE", "score": 0.0007335550035350025 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I sent a payment, but the person I sent it to says they don't have it
{ "text": "I sent a payment, but the person I sent it to says they don't have it" }
[ { "label": "NEGATIVE", "score": 0.9994127750396729 }, { "label": "POSITIVE", "score": 0.000587248825468123 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.
{ "text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me." }
[ { "label": "NEGATIVE", "score": 0.9988245368003845 }, { "label": "POSITIVE", "score": 0.0011754832230508327 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How can I hold and exchange fiat currencies?
{ "text": "How can I hold and exchange fiat currencies?" }
[ { "label": "NEGATIVE", "score": 0.9991138577461243 }, { "label": "POSITIVE", "score": 0.00088610959937796 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I need a new card, my old card is expiring.
{ "text": "I need a new card, my old card is expiring." }
[ { "label": "NEGATIVE", "score": 0.9988106489181519 }, { "label": "POSITIVE", "score": 0.0011893360642716289 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.
{ "text": "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money." }
[ { "label": "NEGATIVE", "score": 0.9988666772842407 }, { "label": "POSITIVE", "score": 0.0011333802249282598 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can I get a Visa or does it have to be something else.
{ "text": "Can I get a Visa or does it have to be something else." }
[ { "label": "NEGATIVE", "score": 0.9986349940299988 }, { "label": "POSITIVE", "score": 0.0013650391483679414 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
What is the charge to make a transfer
{ "text": "What is the charge to make a transfer" }
[ { "label": "NEGATIVE", "score": 0.020976899191737175 }, { "label": "POSITIVE", "score": 0.9790231585502625 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
When can I expect my card? I live in the US.
{ "text": "When can I expect my card? I live in the US." }
[ { "label": "NEGATIVE", "score": 0.9552098512649536 }, { "label": "POSITIVE", "score": 0.04479013383388519 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How can I report that my card was stolen? I made a police report first.
{ "text": "How can I report that my card was stolen? I made a police report first." }
[ { "label": "NEGATIVE", "score": 0.9967262744903564 }, { "label": "POSITIVE", "score": 0.0032736670691519976 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.
{ "text": "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through." }
[ { "label": "NEGATIVE", "score": 0.9993519186973572 }, { "label": "POSITIVE", "score": 0.0006480757729150355 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Do you limit my top-ups?
{ "text": "Do you limit my top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9894940257072449 }, { "label": "POSITIVE", "score": 0.010505901649594307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Where do i go to receive a virtual card
{ "text": "Where do i go to receive a virtual card" }
[ { "label": "NEGATIVE", "score": 0.9835677146911621 }, { "label": "POSITIVE", "score": 0.016432341188192368 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
There are automatic debits on my account that I did not make.
{ "text": "There are automatic debits on my account that I did not make." }
[ { "label": "NEGATIVE", "score": 0.9849514365196228 }, { "label": "POSITIVE", "score": 0.01504850760102272 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.
{ "text": "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it." }
[ { "label": "NEGATIVE", "score": 0.9933904409408569 }, { "label": "POSITIVE", "score": 0.006609607487916946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Why did the funds for one of my purchase come back to my account?
{ "text": "Why did the funds for one of my purchase come back to my account?" }
[ { "label": "NEGATIVE", "score": 0.9995195865631104 }, { "label": "POSITIVE", "score": 0.00048047536984086037 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Do you have a list of businesses that accept this card?
{ "text": "Do you have a list of businesses that accept this card?" }
[ { "label": "NEGATIVE", "score": 0.9838645458221436 }, { "label": "POSITIVE", "score": 0.016135506331920624 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
What are the steps to activate the card, as it does not seem to work?
{ "text": "What are the steps to activate the card, as it does not seem to work?" }
[ { "label": "NEGATIVE", "score": 0.9991254210472107 }, { "label": "POSITIVE", "score": 0.0008745417580939829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
How can I go about getting a disposable virtual card?
{ "text": "How can I go about getting a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9992826581001282 }, { "label": "POSITIVE", "score": 0.000717422051820904 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I have lost my credit card in the ATM!
{ "text": "I have lost my credit card in the ATM!" }
[ { "label": "NEGATIVE", "score": 0.999742329120636 }, { "label": "POSITIVE", "score": 0.000257671345025301 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
Isn't my top-up supposed to mean its complete?
{ "text": "Isn't my top-up supposed to mean its complete?" }
[ { "label": "NEGATIVE", "score": 0.994502067565918 }, { "label": "POSITIVE", "score": 0.005497915670275688 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Why was I charged $1 in a transaction?
{ "text": "Why was I charged $1 in a transaction?" }
[ { "label": "NEGATIVE", "score": 0.9986039996147156 }, { "label": "POSITIVE", "score": 0.0013960624346509576 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
How long does a top-up take to go through?
{ "text": "How long does a top-up take to go through?" }
[ { "label": "NEGATIVE", "score": 0.9986491799354553 }, { "label": "POSITIVE", "score": 0.0013508396223187447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Is there a top-up limit that I have to stay under during a given period of time?
{ "text": "Is there a top-up limit that I have to stay under during a given period of time?" }
[ { "label": "NEGATIVE", "score": 0.9941330552101135 }, { "label": "POSITIVE", "score": 0.0058669960126280785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
How can I set up Google Pay on my device?
{ "text": "How can I set up Google Pay on my device?" }
[ { "label": "NEGATIVE", "score": 0.9994738698005676 }, { "label": "POSITIVE", "score": 0.0005261088372208178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
My transfer didn't work how come?
{ "text": "My transfer didn't work how come?" }
[ { "label": "NEGATIVE", "score": 0.9996246099472046 }, { "label": "POSITIVE", "score": 0.00037541749770753086 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Some cash has been withdrawn but I didn't do it.
{ "text": "Some cash has been withdrawn but I didn't do it." }
[ { "label": "NEGATIVE", "score": 0.9987329840660095 }, { "label": "POSITIVE", "score": 0.0012669787975028157 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?
{ "text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?" }
[ { "label": "NEGATIVE", "score": 0.9975928664207458 }, { "label": "POSITIVE", "score": 0.0024071424268186092 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null