text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
can I have multiple currencies? | {
"text": "can I have multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9863080382347107
},
{
"label": "POSITIVE",
"score": 0.013691975735127926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I tried to used my card in a shop and the transaction was declined. | {
"text": "I tried to used my card in a shop and the transaction was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.000533571292180568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I didn't set up the direct debit I have | {
"text": "I didn't set up the direct debit I have"
} | [
{
"label": "NEGATIVE",
"score": 0.9994940757751465
},
{
"label": "POSITIVE",
"score": 0.000505962991155684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I activate my card so I can start using it? | {
"text": "How do I activate my card so I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.998773992061615
},
{
"label": "POSITIVE",
"score": 0.0012259760405868292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I was so embarrassed. Why didn't my payment clear? | {
"text": "I was so embarrassed. Why didn't my payment clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.999297022819519
},
{
"label": "POSITIVE",
"score": 0.0007029128028079867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I bought an item that I was charged a different exchange rate for. | {
"text": "I bought an item that I was charged a different exchange rate for."
} | [
{
"label": "NEGATIVE",
"score": 0.9575332403182983
},
{
"label": "POSITIVE",
"score": 0.04246671870350838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I made a transaction to the wrong account! | {
"text": "I made a transaction to the wrong account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038884487003088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now! | {
"text": "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994326233863831
},
{
"label": "POSITIVE",
"score": 0.0005673557170666754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Is it possible to change my PIN? | {
"text": "Is it possible to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989805817604065
},
{
"label": "POSITIVE",
"score": 0.0010193497873842716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do you determine the exchange rate? | {
"text": "How do you determine the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981505274772644
},
{
"label": "POSITIVE",
"score": 0.0018494909163564444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What is the purpose for verifying my identity? | {
"text": "What is the purpose for verifying my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991457462310791
},
{
"label": "POSITIVE",
"score": 0.000854258076287806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My payment has an incorrect exchange rate. | {
"text": "My payment has an incorrect exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996528625488281
},
{
"label": "POSITIVE",
"score": 0.0003471576201263815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is the PIN sent in another message? | {
"text": "Is the PIN sent in another message?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987350106239319
},
{
"label": "POSITIVE",
"score": 0.001265022554434836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
How can I change to my married name? | {
"text": "How can I change to my married name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990041851997375
},
{
"label": "POSITIVE",
"score": 0.0009958645096048713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I think my card payment was cancelled. What happened? | {
"text": "I think my card payment was cancelled. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996703863143921
},
{
"label": "POSITIVE",
"score": 0.0003295740461908281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I tried activation my card and it didn't employment | {
"text": "I tried activation my card and it didn't employment"
} | [
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.000964980514254421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue! | {
"text": "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!"
} | [
{
"label": "NEGATIVE",
"score": 0.9983819723129272
},
{
"label": "POSITIVE",
"score": 0.0016180621460080147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How long does a European transfer take? | {
"text": "How long does a European transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.002000360982492566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I want a virtual card that is disposable | {
"text": "I want a virtual card that is disposable"
} | [
{
"label": "NEGATIVE",
"score": 0.9996532201766968
},
{
"label": "POSITIVE",
"score": 0.0003467659407760948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why would a card payment be declined? | {
"text": "Why would a card payment be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956230521202087
},
{
"label": "POSITIVE",
"score": 0.004376997239887714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can you let me know why my cash withdrawal is still pending? | {
"text": "Can you let me know why my cash withdrawal is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993669390678406
},
{
"label": "POSITIVE",
"score": 0.0006331115728244185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do I delete my account now | {
"text": "How do I delete my account now"
} | [
{
"label": "NEGATIVE",
"score": 0.9994839429855347
},
{
"label": "POSITIVE",
"score": 0.0005160333821550012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I have a trasnger that is pending and wondered about it. | {
"text": "I have a trasnger that is pending and wondered about it."
} | [
{
"label": "NEGATIVE",
"score": 0.0426035039126873
},
{
"label": "POSITIVE",
"score": 0.9573965668678284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I paid with card and was charged a fee that shouldn't be there! | {
"text": "I paid with card and was charged a fee that shouldn't be there!"
} | [
{
"label": "NEGATIVE",
"score": 0.9989457726478577
},
{
"label": "POSITIVE",
"score": 0.001054233405739069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a limit for age? | {
"text": "Is there a limit for age?"
} | [
{
"label": "NEGATIVE",
"score": 0.9740911722183228
},
{
"label": "POSITIVE",
"score": 0.025908885523676872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Is it possible for me to set up separate accounts for my kids? | {
"text": "Is it possible for me to set up separate accounts for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993465542793274
},
{
"label": "POSITIVE",
"score": 0.0006534112617373466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Is there a money transfer fee? | {
"text": "Is there a money transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989044666290283
},
{
"label": "POSITIVE",
"score": 0.001095527084544301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where can I find your exchange rates? | {
"text": "Where can I find your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.999049723148346
},
{
"label": "POSITIVE",
"score": 0.0009502223692834377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
There is a payment that has not processed. | {
"text": "There is a payment that has not processed."
} | [
{
"label": "NEGATIVE",
"score": 0.9975398778915405
},
{
"label": "POSITIVE",
"score": 0.0024601456243544817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I change my details? | {
"text": "How do I change my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992930889129639
},
{
"label": "POSITIVE",
"score": 0.000706900842487812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Do you accept all cards and currencies? | {
"text": "Do you accept all cards and currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.881729245185852
},
{
"label": "POSITIVE",
"score": 0.11827078461647034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why cant I transfer to my account? | {
"text": "Why cant I transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.998421311378479
},
{
"label": "POSITIVE",
"score": 0.0015786588191986084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Are there any ATM's near me that accept this card? | {
"text": "Are there any ATM's near me that accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969047904014587
},
{
"label": "POSITIVE",
"score": 0.003095182590186596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it. | {
"text": "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995762705802917
},
{
"label": "POSITIVE",
"score": 0.0004236987151671201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I get a refund on an item? | {
"text": "Can I get a refund on an item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989493489265442
},
{
"label": "POSITIVE",
"score": 0.0010506699327379465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account. | {
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901219306513667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How can I exchange currencies in the app? | {
"text": "How can I exchange currencies in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990334510803223
},
{
"label": "POSITIVE",
"score": 0.0009665281977504492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How do i access the auto top-up option? | {
"text": "How do i access the auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.001603448879905045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money? | {
"text": "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992581009864807
},
{
"label": "POSITIVE",
"score": 0.0007418818422593176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Does this program take SWIFT transfers? | {
"text": "Does this program take SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982646107673645
},
{
"label": "POSITIVE",
"score": 0.0017354351002722979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732347086071968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card activation is failing. | {
"text": "My card activation is failing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997742772102356
},
{
"label": "POSITIVE",
"score": 0.00022573057503905147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How much does currency exchange cost? | {
"text": "How much does currency exchange cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970735311508179
},
{
"label": "POSITIVE",
"score": 0.0029265189077705145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I need to cancel a transfer I made. | {
"text": "I need to cancel a transfer I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9994947910308838
},
{
"label": "POSITIVE",
"score": 0.0005051943007856607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
There's a payment in the app that I didn't authorize. | {
"text": "There's a payment in the app that I didn't authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9516446590423584
},
{
"label": "POSITIVE",
"score": 0.048355262726545334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done | {
"text": "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done"
} | [
{
"label": "NEGATIVE",
"score": 0.9996623992919922
},
{
"label": "POSITIVE",
"score": 0.000337646109983325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Do you have the option for a disposable virtual card? | {
"text": "Do you have the option for a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998706579208374
},
{
"label": "POSITIVE",
"score": 0.0012933771358802915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I didn't make the direct debit payment on my account. | {
"text": "I didn't make the direct debit payment on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992089867591858
},
{
"label": "POSITIVE",
"score": 0.0007910860003903508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am inquiring about a $1 charge on my statement. | {
"text": "I am inquiring about a $1 charge on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9914352297782898
},
{
"label": "POSITIVE",
"score": 0.008564774878323078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Declined, transfer not completed. | {
"text": "Declined, transfer not completed."
} | [
{
"label": "NEGATIVE",
"score": 0.999308705329895
},
{
"label": "POSITIVE",
"score": 0.0006913220859132707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge? | {
"text": "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9868309497833252
},
{
"label": "POSITIVE",
"score": 0.013169042766094208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am still waiting for my card. | {
"text": "I am still waiting for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937458038330078
},
{
"label": "POSITIVE",
"score": 0.006254124920815229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
On my transfer there was a "decline" message | {
"text": "On my transfer there was a \"decline\" message"
} | [
{
"label": "NEGATIVE",
"score": 0.9990972280502319
},
{
"label": "POSITIVE",
"score": 0.0009027385385707021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I made a cash deposit, but it hasn't shown up in my balance yet. | {
"text": "I made a cash deposit, but it hasn't shown up in my balance yet."
} | [
{
"label": "NEGATIVE",
"score": 0.999139666557312
},
{
"label": "POSITIVE",
"score": 0.0008603045134805143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can both a Visa and Mastercard be received from you? | {
"text": "Can both a Visa and Mastercard be received from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9832537770271301
},
{
"label": "POSITIVE",
"score": 0.016746219247579575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away. | {
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005220580496825278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Hi, would you please activate my card? | {
"text": "Hi, would you please activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.12134326994419098
},
{
"label": "POSITIVE",
"score": 0.8786567449569702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
There is an extra 1£ charge on my app. Why did it charge me extra? | {
"text": "There is an extra 1£ charge on my app. Why did it charge me extra?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952108263969421
},
{
"label": "POSITIVE",
"score": 0.004789179190993309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
For some reason my card payment didn't work | {
"text": "For some reason my card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997394680976868
},
{
"label": "POSITIVE",
"score": 0.00026048775180242956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Would I be able to use SWIFT transfers? | {
"text": "Would I be able to use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991958737373352
},
{
"label": "POSITIVE",
"score": 0.0008041057153604925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I find my new pin? | {
"text": "How do I find my new pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987773299217224
},
{
"label": "POSITIVE",
"score": 0.001222622231580317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
What information do I need to see my source of money? | {
"text": "What information do I need to see my source of money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993928670883179
},
{
"label": "POSITIVE",
"score": 0.0006071461830288172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong? | {
"text": "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995974898338318
},
{
"label": "POSITIVE",
"score": 0.00040256735519506037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can you please disable my current account. | {
"text": "Can you please disable my current account."
} | [
{
"label": "NEGATIVE",
"score": 0.9990423321723938
},
{
"label": "POSITIVE",
"score": 0.000957593962084502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What are the rules for a top-up? | {
"text": "What are the rules for a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938555359840393
},
{
"label": "POSITIVE",
"score": 0.006144465878605843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
i asked for 100 only got 80 | {
"text": "i asked for 100 only got 80"
} | [
{
"label": "NEGATIVE",
"score": 0.9964510202407837
},
{
"label": "POSITIVE",
"score": 0.0035490102600306273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
what is the most money i can top up? | {
"text": "what is the most money i can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9857306480407715
},
{
"label": "POSITIVE",
"score": 0.014269339852035046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How will I get my card? | {
"text": "How will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977593421936035
},
{
"label": "POSITIVE",
"score": 0.002240654081106186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back. | {
"text": "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back."
} | [
{
"label": "NEGATIVE",
"score": 0.9994851350784302
},
{
"label": "POSITIVE",
"score": 0.00051486975280568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
The app can't verify my information for identity proofing purposes. | {
"text": "The app can't verify my information for identity proofing purposes."
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.00034184762625955045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again in my jacket this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9961540102958679
},
{
"label": "POSITIVE",
"score": 0.0038460209034383297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I want to cancel a transaction from this morning. | {
"text": "I want to cancel a transaction from this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9997426867485046
},
{
"label": "POSITIVE",
"score": 0.0002572533267084509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I need clarity on why my card is not working. | {
"text": "I need clarity on why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999530553817749
},
{
"label": "POSITIVE",
"score": 0.0004694054077845067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to change my pin number from an ATM. Is this possible? | {
"text": "I want to change my pin number from an ATM. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.998330295085907
},
{
"label": "POSITIVE",
"score": 0.0016697533428668976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why is my cash withdrawal still showing as pending? | {
"text": "Why is my cash withdrawal still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991567134857178
},
{
"label": "POSITIVE",
"score": 0.0008432896574959159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I am unsuccessfully trying to make a transfer can you help? | {
"text": "I am unsuccessfully trying to make a transfer can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911401335150003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Are there ATM fees? | {
"text": "Are there ATM fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959936141967773
},
{
"label": "POSITIVE",
"score": 0.004006367642432451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate? | {
"text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994300007820129
},
{
"label": "POSITIVE",
"score": 0.000570029835216701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Do I need to pay more for exchanging currencies? | {
"text": "Do I need to pay more for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995837807655334
},
{
"label": "POSITIVE",
"score": 0.0004162364930380136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My cash withdrawal says pending, why? | {
"text": "My cash withdrawal says pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965309500694275
},
{
"label": "POSITIVE",
"score": 0.0034691195469349623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How long until the card arrives? | {
"text": "How long until the card arrives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969809651374817
},
{
"label": "POSITIVE",
"score": 0.0030190066900104284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
what is the limit for top-ups? | {
"text": "what is the limit for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932725429534912
},
{
"label": "POSITIVE",
"score": 0.006727439351379871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What's the process for exchanges? | {
"text": "What's the process for exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.982300877571106
},
{
"label": "POSITIVE",
"score": 0.017699163407087326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I am having problems with my contactless. | {
"text": "I am having problems with my contactless."
} | [
{
"label": "NEGATIVE",
"score": 0.9995529055595398
},
{
"label": "POSITIVE",
"score": 0.00044710375368595123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
How long is delivery to the US? | {
"text": "How long is delivery to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988629817962646
},
{
"label": "POSITIVE",
"score": 0.0011370292631909251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can I add other people to my account, so they can top up? | {
"text": "Can I add other people to my account, so they can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012185901869088411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How do I top up by cheque? | {
"text": "How do I top up by cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954873919487
},
{
"label": "POSITIVE",
"score": 0.0045126089826226234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What is the first step that I should take after my card has been stolen? | {
"text": "What is the first step that I should take after my card has been stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967156648635864
},
{
"label": "POSITIVE",
"score": 0.0032844189554452896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Is there a way to link the card i just got? | {
"text": "Is there a way to link the card i just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988434314727783
},
{
"label": "POSITIVE",
"score": 0.0011565303429961205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is there a fee for topping up a card? | {
"text": "Is there a fee for topping up a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994875967502594
},
{
"label": "POSITIVE",
"score": 0.00512403529137373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What is the verification process for a top up card? | {
"text": "What is the verification process for a top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977210164070129
},
{
"label": "POSITIVE",
"score": 0.0022790227085351944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I moved and need to change my personal information. | {
"text": "I moved and need to change my personal information."
} | [
{
"label": "NEGATIVE",
"score": 0.07569225132465363
},
{
"label": "POSITIVE",
"score": 0.9243077635765076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Help, I was charged twice! | {
"text": "Help, I was charged twice!"
} | [
{
"label": "NEGATIVE",
"score": 0.9691462516784668
},
{
"label": "POSITIVE",
"score": 0.030853789299726486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How to I close my account? | {
"text": "How to I close my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996359348297119
},
{
"label": "POSITIVE",
"score": 0.0003640812064986676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I need to renew a card that's about to expire | {
"text": "I need to renew a card that's about to expire"
} | [
{
"label": "NEGATIVE",
"score": 0.9989258646965027
},
{
"label": "POSITIVE",
"score": 0.0010741620790213346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Verifying the top-up seems like a hassle. | {
"text": "Verifying the top-up seems like a hassle."
} | [
{
"label": "NEGATIVE",
"score": 0.999224066734314
},
{
"label": "POSITIVE",
"score": 0.0007758873398415744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away. | {
"text": "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away."
} | [
{
"label": "NEGATIVE",
"score": 0.9991872906684875
},
{
"label": "POSITIVE",
"score": 0.0008126487955451012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How long will it take for my cash withdrawal to no longer show as pending? | {
"text": "How long will it take for my cash withdrawal to no longer show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987379908561707
},
{
"label": "POSITIVE",
"score": 0.0012619938934221864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Transfer could not be completed due to being declined. | {
"text": "Transfer could not be completed due to being declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9992194175720215
},
{
"label": "POSITIVE",
"score": 0.0007805441273376346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Hello, what is a virtual card and how do I get one? | {
"text": "Hello, what is a virtual card and how do I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929609894752502
},
{
"label": "POSITIVE",
"score": 0.007038985379040241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
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