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stringlengths 13
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dict | prediction
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stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
What are the fees for using transfer to top off my account? | {
"text": "What are the fees for using transfer to top off my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986554384231567
},
{
"label": "POSITIVE",
"score": 0.00134458567481488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why was I charged an extra fee when doing a transfer? | {
"text": "Why was I charged an extra fee when doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978456497192383
},
{
"label": "POSITIVE",
"score": 0.002154381712898612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I tried to use the ATM today but it would not accept my card. | {
"text": "I tried to use the ATM today but it would not accept my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004384322091937065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card is going to expire, what do I do? | {
"text": "My card is going to expire, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9884013533592224
},
{
"label": "POSITIVE",
"score": 0.011598573997616768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please? | {
"text": "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9178315997123718
},
{
"label": "POSITIVE",
"score": 0.08216837793588638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you tell me the limit for top ups? | {
"text": "Can you tell me the limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9188685417175293
},
{
"label": "POSITIVE",
"score": 0.08113143593072891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How long will it take to deliver to the US? | {
"text": "How long will it take to deliver to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.998897910118103
},
{
"label": "POSITIVE",
"score": 0.001102111884392798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What amount can I top-up? | {
"text": "What amount can I top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9742119908332825
},
{
"label": "POSITIVE",
"score": 0.025788044556975365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What is this fee showing up in my account for? | {
"text": "What is this fee showing up in my account for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975257515907288
},
{
"label": "POSITIVE",
"score": 0.0024742267560213804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I cannot seem to use my card. | {
"text": "I cannot seem to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994180202484131
},
{
"label": "POSITIVE",
"score": 0.0005820050719194114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I need a Visa card | {
"text": "I need a Visa card"
} | [
{
"label": "NEGATIVE",
"score": 0.985556423664093
},
{
"label": "POSITIVE",
"score": 0.01444352138787508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
While doing a transfer, it says declined. | {
"text": "While doing a transfer, it says declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9831845164299011
},
{
"label": "POSITIVE",
"score": 0.016815531998872757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988180994987488
},
{
"label": "POSITIVE",
"score": 0.001181929255835712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My transaction is on the wrong account. | {
"text": "My transaction is on the wrong account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996284246444702
},
{
"label": "POSITIVE",
"score": 0.0003715988132171333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why am i being double charged for something? | {
"text": "Why am i being double charged for something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961712956428528
},
{
"label": "POSITIVE",
"score": 0.0038286715280264616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I cancelled my card payment | {
"text": "I cancelled my card payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.0003702020912896842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why does it show that my transfer is still pending? | {
"text": "Why does it show that my transfer is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980378746986389
},
{
"label": "POSITIVE",
"score": 0.0019621329847723246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My credit card was just denied for top up! Can you tell me why this happened and what's going on? | {
"text": "My credit card was just denied for top up! Can you tell me why this happened and what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991707801818848
},
{
"label": "POSITIVE",
"score": 0.0008293063146993518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks. | {
"text": "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.2167169451713562
},
{
"label": "POSITIVE",
"score": 0.7832830548286438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How much does top up fees cost? | {
"text": "How much does top up fees cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971193075180054
},
{
"label": "POSITIVE",
"score": 0.002880686428397894
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I only have a card from the US is that okay? | {
"text": "I only have a card from the US is that okay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969099164009094
},
{
"label": "POSITIVE",
"score": 0.0030900794081389904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I would really like a physical card. | {
"text": "I would really like a physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.023427240550518036
},
{
"label": "POSITIVE",
"score": 0.9765728116035461
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
my payment was rejected, do you know why? | {
"text": "my payment was rejected, do you know why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993278980255127
},
{
"label": "POSITIVE",
"score": 0.0006720910896547139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
how to track the card you sent | {
"text": "how to track the card you sent"
} | [
{
"label": "NEGATIVE",
"score": 0.8927285671234131
},
{
"label": "POSITIVE",
"score": 0.10727136582136154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Do you accept cash? | {
"text": "Do you accept cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.8701162338256836
},
{
"label": "POSITIVE",
"score": 0.1298837810754776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How long will a transaction to a friend take? | {
"text": "How long will a transaction to a friend take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981160163879395
},
{
"label": "POSITIVE",
"score": 0.001884052879177034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Do you allow currency exchanges? | {
"text": "Do you allow currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9866845011711121
},
{
"label": "POSITIVE",
"score": 0.013315490446984768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
what are weekend rates for getting cash | {
"text": "what are weekend rates for getting cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9600483775138855
},
{
"label": "POSITIVE",
"score": 0.0399516336619854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I found my card, am I able to put it back into the app? | {
"text": "I found my card, am I able to put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979294538497925
},
{
"label": "POSITIVE",
"score": 0.002070543123409152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How can I top up with a cheque? | {
"text": "How can I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974033236503601
},
{
"label": "POSITIVE",
"score": 0.002596708480268717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
where has my transferred money gone? | {
"text": "where has my transferred money gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995107650756836
},
{
"label": "POSITIVE",
"score": 0.0004891937715001404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Where is my virtual card located? | {
"text": "Where is my virtual card located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988873600959778
},
{
"label": "POSITIVE",
"score": 0.0011125971795991063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check. | {
"text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check."
} | [
{
"label": "NEGATIVE",
"score": 0.9879913926124573
},
{
"label": "POSITIVE",
"score": 0.01200858410447836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What source do my fund come from? | {
"text": "What source do my fund come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964951872825623
},
{
"label": "POSITIVE",
"score": 0.0035047722049057484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
if im not using my account should i close it or just let it sit | {
"text": "if im not using my account should i close it or just let it sit"
} | [
{
"label": "NEGATIVE",
"score": 0.9993365406990051
},
{
"label": "POSITIVE",
"score": 0.0006634652381762862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What are your supported countries? | {
"text": "What are your supported countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9434142112731934
},
{
"label": "POSITIVE",
"score": 0.05658581852912903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I do not understand why my pass-code is not working. | {
"text": "I do not understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.00026915178750641644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I punched in the wrong pin too many times and I'm locked out. | {
"text": "I punched in the wrong pin too many times and I'm locked out."
} | [
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.0004780121671501547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds. | {
"text": "I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds."
} | [
{
"label": "NEGATIVE",
"score": 0.9982044696807861
},
{
"label": "POSITIVE",
"score": 0.0017955113435164094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My money I had was gone and I could not get gas! | {
"text": "My money I had was gone and I could not get gas!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995375871658325
},
{
"label": "POSITIVE",
"score": 0.0004623855638783425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My card never arrived. | {
"text": "My card never arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9997195601463318
},
{
"label": "POSITIVE",
"score": 0.00028040632605552673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Should my cash withdrawal still be pending? | {
"text": "Should my cash withdrawal still be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991445541381836
},
{
"label": "POSITIVE",
"score": 0.0008554726373404264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
why wont my american express work to add money | {
"text": "why wont my american express work to add money"
} | [
{
"label": "NEGATIVE",
"score": 0.43873289227485657
},
{
"label": "POSITIVE",
"score": 0.5612671375274658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How can I receive my salary with a different currency? | {
"text": "How can I receive my salary with a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.0012186146341264248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How do I transfer money into my account? | {
"text": "How do I transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990839958190918
},
{
"label": "POSITIVE",
"score": 0.0009160152403637767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can I find a way to transfer money without it being rejected? | {
"text": "How can I find a way to transfer money without it being rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986134767532349
},
{
"label": "POSITIVE",
"score": 0.0013864757493138313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Is there a reason that my top-up is still pending? | {
"text": "Is there a reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008582068840041757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
what are the reasons I have to proof my identity to you? | {
"text": "what are the reasons I have to proof my identity to you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972068667411804
},
{
"label": "POSITIVE",
"score": 0.0027930811047554016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
why did my account decline a incoming transfer | {
"text": "why did my account decline a incoming transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988688826560974
},
{
"label": "POSITIVE",
"score": 0.0011311366688460112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Cash withdrawal was incorrect at ATM. | {
"text": "Cash withdrawal was incorrect at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9981696605682373
},
{
"label": "POSITIVE",
"score": 0.0018302865792065859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Please help me. I am still waiting on a refund. | {
"text": "Please help me. I am still waiting on a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9967707395553589
},
{
"label": "POSITIVE",
"score": 0.00322934752330184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain? | {
"text": "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980186223983765
},
{
"label": "POSITIVE",
"score": 0.001981336623430252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I activate a card? | {
"text": "How do I activate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949146509170532
},
{
"label": "POSITIVE",
"score": 0.005085300654172897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I transferred money to my account but it is not showing. | {
"text": "I transferred money to my account but it is not showing."
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009207024704664946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I order a disposable virtual card? | {
"text": "How do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.000686592364218086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I lost my phone! Will my card still work? | {
"text": "I lost my phone! Will my card still work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997269511222839
},
{
"label": "POSITIVE",
"score": 0.0002730138076003641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How do I fill out the identity check? | {
"text": "How do I fill out the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.999081015586853
},
{
"label": "POSITIVE",
"score": 0.0009189445408992469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
help, lost my card | {
"text": "help, lost my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.00037537558819167316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Can you please explain how to transfer money using the bank transfer process? | {
"text": "Can you please explain how to transfer money using the bank transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977407455444336
},
{
"label": "POSITIVE",
"score": 0.002259238623082638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why has my top-up not worked? | {
"text": "Why has my top-up not worked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971976280212402
},
{
"label": "POSITIVE",
"score": 0.002802420174703002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about. | {
"text": "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9972780346870422
},
{
"label": "POSITIVE",
"score": 0.0027220079209655523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What is the cost of a transfer? | {
"text": "What is the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976759552955627
},
{
"label": "POSITIVE",
"score": 0.002324035856872797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
If I were to use a European bank card for a top up, will I incur a charge? | {
"text": "If I were to use a European bank card for a top up, will I incur a charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991294741630554
},
{
"label": "POSITIVE",
"score": 0.0008705640793778002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My source of funds need verification. | {
"text": "My source of funds need verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9974591135978699
},
{
"label": "POSITIVE",
"score": 0.0025408740621060133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Extra charge during transfer | {
"text": "Extra charge during transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.012001010589301586
},
{
"label": "POSITIVE",
"score": 0.9879989624023438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Will there be any fees for top ups? | {
"text": "Will there be any fees for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978717565536499
},
{
"label": "POSITIVE",
"score": 0.002128233667463064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can I setup top ups in advance? | {
"text": "Can I setup top ups in advance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973529577255249
},
{
"label": "POSITIVE",
"score": 0.002647093264386058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765331469476223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why couldn't I make a withdrawal from the ATM? | {
"text": "Why couldn't I make a withdrawal from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984630346298218
},
{
"label": "POSITIVE",
"score": 0.001536936149932444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed? | {
"text": "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983047246932983
},
{
"label": "POSITIVE",
"score": 0.001695282757282257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
After I make a payment, how long will it be before it transitions from "pending" to complete? | {
"text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990217685699463
},
{
"label": "POSITIVE",
"score": 0.0009782839333638549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Do you offer disposable virtual cards too? | {
"text": "Do you offer disposable virtual cards too?"
} | [
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.00260699400678277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My money disappeared! Please help?? | {
"text": "My money disappeared! Please help??"
} | [
{
"label": "NEGATIVE",
"score": 0.9990776777267456
},
{
"label": "POSITIVE",
"score": 0.000922297069337219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why is the exchange rate different than expected on my transaction? | {
"text": "Why is the exchange rate different than expected on my transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966523051261902
},
{
"label": "POSITIVE",
"score": 0.0033476841636002064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual? | {
"text": "Are there any reasons that my identity wouldn't be accepted even though everything I've provided is factual?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980658888816833
},
{
"label": "POSITIVE",
"score": 0.0019340619910508394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Tell me where I can find the auto top up feature and a little bit about it please. | {
"text": "Tell me where I can find the auto top up feature and a little bit about it please."
} | [
{
"label": "NEGATIVE",
"score": 0.009294653311371803
},
{
"label": "POSITIVE",
"score": 0.9907053112983704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
may I have a Visa and a Mastercard from you. | {
"text": "may I have a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.731896698474884
},
{
"label": "POSITIVE",
"score": 0.26810330152511597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there a way to see my money's source? | {
"text": "Is there a way to see my money's source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991501569747925
},
{
"label": "POSITIVE",
"score": 0.0008497762028127909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Can I have a spare card for this account please? | {
"text": "Can I have a spare card for this account please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982782602310181
},
{
"label": "POSITIVE",
"score": 0.0017217366257682443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I am not supposed to be charged a cash withdrawal fee, but I was. | {
"text": "I am not supposed to be charged a cash withdrawal fee, but I was."
} | [
{
"label": "NEGATIVE",
"score": 0.08401535451412201
},
{
"label": "POSITIVE",
"score": 0.915984570980072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How much do you charge for exchange rates? | {
"text": "How much do you charge for exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971818923950195
},
{
"label": "POSITIVE",
"score": 0.0028181360103189945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What about a auto top-up? | {
"text": "What about a auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960048794746399
},
{
"label": "POSITIVE",
"score": 0.00399510795250535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can you tell me what I need to do to have my pin changed? | {
"text": "Can you tell me what I need to do to have my pin changed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994447827339172
},
{
"label": "POSITIVE",
"score": 0.0005551515496335924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card? | {
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141692081466317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I no longer need AUD, I need GBP instead, how can I make this happen? | {
"text": "I no longer need AUD, I need GBP instead, how can I make this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988844990730286
},
{
"label": "POSITIVE",
"score": 0.001115534920245409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My last name has changed and I need to update my account details. | {
"text": "My last name has changed and I need to update my account details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994574189186096
},
{
"label": "POSITIVE",
"score": 0.000542537251021713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks. | {
"text": "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9987308382987976
},
{
"label": "POSITIVE",
"score": 0.0012691263109445572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I want to change my account details. | {
"text": "I want to change my account details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994198083877563
},
{
"label": "POSITIVE",
"score": 0.0005802609375678003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can I get another card? | {
"text": "Can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981815814971924
},
{
"label": "POSITIVE",
"score": 0.0018184572691097856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is the card welcomed by everybody? | {
"text": "Is the card welcomed by everybody?"
} | [
{
"label": "NEGATIVE",
"score": 0.000706212711520493
},
{
"label": "POSITIVE",
"score": 0.9992938041687012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I get a "decline" message when doing a transfer | {
"text": "I get a \"decline\" message when doing a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.999157190322876
},
{
"label": "POSITIVE",
"score": 0.0008428000146523118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I deposited some cash but it hasn't shown up in my account yet, what's going on? | {
"text": "I deposited some cash but it hasn't shown up in my account yet, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011369757121428847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What payment methods are used to top up? | {
"text": "What payment methods are used to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979085922241211
},
{
"label": "POSITIVE",
"score": 0.0020913947373628616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My cash deposit from a week ago is still not in my account. Can you help me please? | {
"text": "My cash deposit from a week ago is still not in my account. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995881915092468
},
{
"label": "POSITIVE",
"score": 0.00041183707071468234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I top up my card with other cards? | {
"text": "Can I top up my card with other cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956153631210327
},
{
"label": "POSITIVE",
"score": 0.0043846010230481625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why is verification for my identity needed? | {
"text": "Why is verification for my identity needed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979225993156433
},
{
"label": "POSITIVE",
"score": 0.002077473094686866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I am getting charged fees on some payments. Please help me understand, where are these fees disclosed? | {
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982571005821228
},
{
"label": "POSITIVE",
"score": 0.0017428741557523608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Are there any fiat currencies that you will not work with? | {
"text": "Are there any fiat currencies that you will not work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984793066978455
},
{
"label": "POSITIVE",
"score": 0.001520713442005217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I bought something and want the money refunded can I get some help with that? | {
"text": "I bought something and want the money refunded can I get some help with that?"
} | [
{
"label": "NEGATIVE",
"score": 0.999606192111969
},
{
"label": "POSITIVE",
"score": 0.0003938753216061741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why did I get less from the ATM? | {
"text": "Why did I get less from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963968396186829
},
{
"label": "POSITIVE",
"score": 0.0036031785421073437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
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