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stringlengths 13
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dict | prediction
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stringclasses 1
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null | annotation_agent
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class | explanation
null | id
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dict | status
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can you help me with my card, I think it's broke. | {
"text": "Can you help me with my card, I think it's broke."
} | [
{
"label": "NEGATIVE",
"score": 0.9986380934715271
},
{
"label": "POSITIVE",
"score": 0.0013618628727272153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How do I activate my card so I can start using it? | {
"text": "How do I activate my card so I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.998773992061615
},
{
"label": "POSITIVE",
"score": 0.001225974876433611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on? | {
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991915822029114
},
{
"label": "POSITIVE",
"score": 0.0008083662251010537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How much transactions do I get with a disposable card? | {
"text": "How much transactions do I get with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986019730567932
},
{
"label": "POSITIVE",
"score": 0.0013980802614241838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Transferred to account is not successful, help please? | {
"text": "Transferred to account is not successful, help please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997699856758118
},
{
"label": "POSITIVE",
"score": 0.00023001845693215728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
atm refused to give me money | {
"text": "atm refused to give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9970324039459229
},
{
"label": "POSITIVE",
"score": 0.00296764331869781
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why did the funds for one of my purchase come back to my account? | {
"text": "Why did the funds for one of my purchase come back to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995195865631104
},
{
"label": "POSITIVE",
"score": 0.0004804758063983172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Could you tell me the fiat currencies that you work with? | {
"text": "Could you tell me the fiat currencies that you work with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973037242889404
},
{
"label": "POSITIVE",
"score": 0.002696223556995392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user? | {
"text": "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996737241744995
},
{
"label": "POSITIVE",
"score": 0.0003262914251536131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I bought something that I need a refund for. | {
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388158917427063
},
{
"label": "POSITIVE",
"score": 0.0611841194331646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What if I don't verify my identity? | {
"text": "What if I don't verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997109770774841
},
{
"label": "POSITIVE",
"score": 0.0002890384930651635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How long do I need to wait to see an update after I make a bank transfer? | {
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462230682373
},
{
"label": "POSITIVE",
"score": 0.0008537437533959746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I've been waiting a while for my card, is there a way to know when it will arrive? | {
"text": "I've been waiting a while for my card, is there a way to know when it will arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991405010223389
},
{
"label": "POSITIVE",
"score": 0.0008594710961915553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
When will I recieve my new card? | {
"text": "When will I recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920082092285156
},
{
"label": "POSITIVE",
"score": 0.007991736754775047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I didn't get a PIN yet. What gives? | {
"text": "I didn't get a PIN yet. What gives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9947444200515747
},
{
"label": "POSITIVE",
"score": 0.005255585070699453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why was I charged a fee for using my card | {
"text": "Why was I charged a fee for using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976277947425842
},
{
"label": "POSITIVE",
"score": 0.0023721896577626467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why haven't I gotten a virtual card yet? | {
"text": "Why haven't I gotten a virtual card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981586337089539
},
{
"label": "POSITIVE",
"score": 0.001841411809436977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Is it possible to get a refund? | {
"text": "Is it possible to get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982591271400452
},
{
"label": "POSITIVE",
"score": 0.0017408711137250066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through? | {
"text": "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.0002584020548965782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
is there a way to fix my top up | {
"text": "is there a way to fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9967687129974365
},
{
"label": "POSITIVE",
"score": 0.0032313065603375435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What currency can I use to pay for a top up? | {
"text": "What currency can I use to pay for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979464411735535
},
{
"label": "POSITIVE",
"score": 0.0020536049269139767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What steps do I need to take for the identity checking process? | {
"text": "What steps do I need to take for the identity checking process?"
} | [
{
"label": "NEGATIVE",
"score": 0.997886598110199
},
{
"label": "POSITIVE",
"score": 0.0021134507842361927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need more money in my account. Can I add more by transferring? | {
"text": "I need more money in my account. Can I add more by transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996040463447571
},
{
"label": "POSITIVE",
"score": 0.000395929062506184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I want a refund | {
"text": "I want a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.994002640247345
},
{
"label": "POSITIVE",
"score": 0.0059973131865262985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that?? | {
"text": "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??"
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487394566647708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How does a disposable virtual card work? | {
"text": "How does a disposable virtual card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993921518325806
},
{
"label": "POSITIVE",
"score": 0.0006078853039070964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status? | {
"text": "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981982111930847
},
{
"label": "POSITIVE",
"score": 0.0018017851980403066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Are you able to make exchanges to EUR? | {
"text": "Are you able to make exchanges to EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.061207469552755356
},
{
"label": "POSITIVE",
"score": 0.9387925267219543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My payment was put back, I think. | {
"text": "My payment was put back, I think."
} | [
{
"label": "NEGATIVE",
"score": 0.9963592886924744
},
{
"label": "POSITIVE",
"score": 0.0036406763829290867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I want to know how to transfer money with my credit card | {
"text": "I want to know how to transfer money with my credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.9989905953407288
},
{
"label": "POSITIVE",
"score": 0.001009455299936235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What is the timeframe for a transfer in Europe? | {
"text": "What is the timeframe for a transfer in Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958600401878357
},
{
"label": "POSITIVE",
"score": 0.00414001289755106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I didn't cancel my card payment. | {
"text": "I didn't cancel my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.021615836769342422
},
{
"label": "POSITIVE",
"score": 0.9783841371536255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
what are weekend rates for getting cash | {
"text": "what are weekend rates for getting cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9600483775138855
},
{
"label": "POSITIVE",
"score": 0.03995167464017868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
When will my transfer arrive from Europe? | {
"text": "When will my transfer arrive from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981278777122498
},
{
"label": "POSITIVE",
"score": 0.0018721554661169648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point. | {
"text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point."
} | [
{
"label": "NEGATIVE",
"score": 0.9990491271018982
},
{
"label": "POSITIVE",
"score": 0.0009508391376584768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
i don't see the top-up verification code anywhere | {
"text": "i don't see the top-up verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9994920492172241
},
{
"label": "POSITIVE",
"score": 0.0005079127149656415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed. | {
"text": "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed."
} | [
{
"label": "NEGATIVE",
"score": 0.9791780114173889
},
{
"label": "POSITIVE",
"score": 0.02082200162112713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me. | {
"text": "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9988245368003845
},
{
"label": "POSITIVE",
"score": 0.0011754822917282581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Does transferring money have a fee? | {
"text": "Does transferring money have a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977066516876221
},
{
"label": "POSITIVE",
"score": 0.0022932791616767645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me? | {
"text": "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983592629432678
},
{
"label": "POSITIVE",
"score": 0.001640694565139711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I received the wrong color and size, can I return it? | {
"text": "I received the wrong color and size, can I return it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994352459907532
},
{
"label": "POSITIVE",
"score": 0.0005646870704367757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
For some reason my card payment hasn't worked. what can I do to look into that? | {
"text": "For some reason my card payment hasn't worked. what can I do to look into that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989521503448486
},
{
"label": "POSITIVE",
"score": 0.001047822181135416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Tell me how to top up my account using bank transfer. | {
"text": "Tell me how to top up my account using bank transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.992708146572113
},
{
"label": "POSITIVE",
"score": 0.007291876245290041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How come my refund hasn't appeared on my statement? | {
"text": "How come my refund hasn't appeared on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004976610653102398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My refund has not shown up in my account. Where is it? | {
"text": "My refund has not shown up in my account. Where is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994196891784668
},
{
"label": "POSITIVE",
"score": 0.0005803859676234424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How can I change to my married name? | {
"text": "How can I change to my married name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990041851997375
},
{
"label": "POSITIVE",
"score": 0.0009958655573427677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What kind of charges should I expect to exchange currencies? | {
"text": "What kind of charges should I expect to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956650137901306
},
{
"label": "POSITIVE",
"score": 0.004335055127739906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why is the exchange rate on my card payment different than I expected? | {
"text": "Why is the exchange rate on my card payment different than I expected?"
} | [
{
"label": "NEGATIVE",
"score": 0.998381495475769
},
{
"label": "POSITIVE",
"score": 0.0016184449195861816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How can I cancel a transfer I made | {
"text": "How can I cancel a transfer I made"
} | [
{
"label": "NEGATIVE",
"score": 0.9996987581253052
},
{
"label": "POSITIVE",
"score": 0.0003012653614860028
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I need to transfer money to my account from another bank | {
"text": "I need to transfer money to my account from another bank"
} | [
{
"label": "NEGATIVE",
"score": 0.9996341466903687
},
{
"label": "POSITIVE",
"score": 0.00036578066647052765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why do I need to verify the top-up? | {
"text": "Why do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992990493774414
},
{
"label": "POSITIVE",
"score": 0.0007009531836956739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I know when my card will expire? | {
"text": "How do I know when my card will expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986199140548706
},
{
"label": "POSITIVE",
"score": 0.001380097004584968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I need to urgently transfer something from China. How long will it approximately take? | {
"text": "I need to urgently transfer something from China. How long will it approximately take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991819262504578
},
{
"label": "POSITIVE",
"score": 0.0008180009317584336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Where is the closest ATM I can use? | {
"text": "Where is the closest ATM I can use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976239800453186
},
{
"label": "POSITIVE",
"score": 0.0023760804906487465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I punched in the wrong pin too many times and I'm locked out. | {
"text": "I punched in the wrong pin too many times and I'm locked out."
} | [
{
"label": "NEGATIVE",
"score": 0.9995219707489014
},
{
"label": "POSITIVE",
"score": 0.00047801260370761156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why does it still charge me even though I was unable to withdraw money from the ATM? | {
"text": "Why does it still charge me even though I was unable to withdraw money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913551211357117
},
{
"label": "POSITIVE",
"score": 0.008644879795610905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it? | {
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111825499217957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why did I get charged a fee for my card payment? | {
"text": "Why did I get charged a fee for my card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986961483955383
},
{
"label": "POSITIVE",
"score": 0.0013038383331149817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I tried to make a transfer and it failed. | {
"text": "I tried to make a transfer and it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.000265847280388698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why is verification for my identity needed? | {
"text": "Why is verification for my identity needed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979225993156433
},
{
"label": "POSITIVE",
"score": 0.0020774700678884983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How come there is an extra fee on my statement? | {
"text": "How come there is an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994039535522461
},
{
"label": "POSITIVE",
"score": 0.0005960583221167326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Do you accept SWIFT transfers? | {
"text": "Do you accept SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9803655743598938
},
{
"label": "POSITIVE",
"score": 0.0196344293653965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Are cards from the US accepted? | {
"text": "Are cards from the US accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888617396354675
},
{
"label": "POSITIVE",
"score": 0.011138244532048702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
My top up didn't go through | {
"text": "My top up didn't go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9950503706932068
},
{
"label": "POSITIVE",
"score": 0.004949579946696758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can you tell me where I can withdraw money? | {
"text": "Can you tell me where I can withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993773102760315
},
{
"label": "POSITIVE",
"score": 0.0006226712721399963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Why was I charged extra on my last UK pound to Russian ruble exchange? | {
"text": "Why was I charged extra on my last UK pound to Russian ruble exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375329922884703
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I verify my ID? | {
"text": "How do I verify my ID?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982511401176453
},
{
"label": "POSITIVE",
"score": 0.00174887350294739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why am I seeing a fee for transferring money? | {
"text": "Why am I seeing a fee for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998955488204956
},
{
"label": "POSITIVE",
"score": 0.0010445318184792995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Apple watch top up help, please? | {
"text": "Apple watch top up help, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.14920873939990997
},
{
"label": "POSITIVE",
"score": 0.8507912755012512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I haven't yet received money that I transferred | {
"text": "I haven't yet received money that I transferred"
} | [
{
"label": "NEGATIVE",
"score": 0.998563826084137
},
{
"label": "POSITIVE",
"score": 0.0014362192014232278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I pulled cash from the ATM earlier. Why is it still pending if I already have the cash? | {
"text": "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989522695541382
},
{
"label": "POSITIVE",
"score": 0.0010476778261363506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why isn't my id verified? | {
"text": "Why isn't my id verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991821646690369
},
{
"label": "POSITIVE",
"score": 0.0008177874842658639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
My transfer to a beneficiary was rejected. | {
"text": "My transfer to a beneficiary was rejected."
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006843503215350211
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I top up with Google play? | {
"text": "How can I top up with Google play?"
} | [
{
"label": "NEGATIVE",
"score": 0.9885314702987671
},
{
"label": "POSITIVE",
"score": 0.011468466371297836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I had trouble with an incorrect rate being applied when using the ATM with foreign currency. | {
"text": "I had trouble with an incorrect rate being applied when using the ATM with foreign currency."
} | [
{
"label": "NEGATIVE",
"score": 0.9995346069335938
},
{
"label": "POSITIVE",
"score": 0.0004654053191188723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can you tell me more about limits to disposable virtual cards? | {
"text": "Can you tell me more about limits to disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9784972667694092
},
{
"label": "POSITIVE",
"score": 0.02150277979671955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Where do I go for a refund? | {
"text": "Where do I go for a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985336065292358
},
{
"label": "POSITIVE",
"score": 0.0014664395712316036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me? | {
"text": "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579328957945108
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can you tell me why my transfer is pending still? | {
"text": "Can you tell me why my transfer is pending still?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991093277931213
},
{
"label": "POSITIVE",
"score": 0.0008906573057174683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Would I get a Visa or Mastercard? | {
"text": "Would I get a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976334571838379
},
{
"label": "POSITIVE",
"score": 0.0023665246553719044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I need to find the top up verification code | {
"text": "I need to find the top up verification code"
} | [
{
"label": "NEGATIVE",
"score": 0.9993768334388733
},
{
"label": "POSITIVE",
"score": 0.0006232080631889403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | {
"text": "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984387755393982
},
{
"label": "POSITIVE",
"score": 0.0015611686976626515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this? | {
"text": "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978798627853394
},
{
"label": "POSITIVE",
"score": 0.002120155608281493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I found my card that I thought I had lost, I need to reactive it, please help. | {
"text": "I found my card that I thought I had lost, I need to reactive it, please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9979962706565857
},
{
"label": "POSITIVE",
"score": 0.0020036727655678988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why was I declined when I tried to get my money? | {
"text": "Why was I declined when I tried to get my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984676241874695
},
{
"label": "POSITIVE",
"score": 0.001532393041998148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do I need to verify the top-up? | {
"text": "Do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.99908447265625
},
{
"label": "POSITIVE",
"score": 0.0009155458537861705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
There is a duplicate payment on my card. Why? | {
"text": "There is a duplicate payment on my card. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990731477737427
},
{
"label": "POSITIVE",
"score": 0.0009268827852793038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My top-up was cancelled, could my bank be the problem? | {
"text": "My top-up was cancelled, could my bank be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.00036060684942640364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Are extra cards free? | {
"text": "Are extra cards free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929476976394653
},
{
"label": "POSITIVE",
"score": 0.007052269298583269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
why is a transfer to beneficiary not possible? | {
"text": "why is a transfer to beneficiary not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995250701904297
},
{
"label": "POSITIVE",
"score": 0.00047494389582425356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019549562130123377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I would like to know why a withdraw I made for some cash shows up as pending. | {
"text": "I would like to know why a withdraw I made for some cash shows up as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.998992383480072
},
{
"label": "POSITIVE",
"score": 0.0010075647151097655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What proof do you need for my identification? | {
"text": "What proof do you need for my identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.997044026851654
},
{
"label": "POSITIVE",
"score": 0.0029559878166764975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
My card doesn't seem to work anymore | {
"text": "My card doesn't seem to work anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995098114013672
},
{
"label": "POSITIVE",
"score": 0.0004902234068140388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My top-up funds aren't available yet. | {
"text": "My top-up funds aren't available yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9983892440795898
},
{
"label": "POSITIVE",
"score": 0.0016107638366520405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I have lost my phone. | {
"text": "I have lost my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9997256398200989
},
{
"label": "POSITIVE",
"score": 0.0002743643999565393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I need someone to assist me with explaining how much I can top-up. | {
"text": "I need someone to assist me with explaining how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.9971963167190552
},
{
"label": "POSITIVE",
"score": 0.002803612733259797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I made a mistake of transferring, can I cancel my previous transfer? | {
"text": "I made a mistake of transferring, can I cancel my previous transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997054934501648
},
{
"label": "POSITIVE",
"score": 0.0002944482839666307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
There's a card payment I didn't make | {
"text": "There's a card payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.005018044728785753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
If I was travelling abroad, would I be able to hold currencies in euros? | {
"text": "If I was travelling abroad, would I be able to hold currencies in euros?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990962743759155
},
{
"label": "POSITIVE",
"score": 0.0009037998388521373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
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