text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
How long does it take to activate my card? | {
"text": "How long does it take to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980280995368958
},
{
"label": "POSITIVE",
"score": 0.001971850637346506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What do the disposable cards do? | {
"text": "What do the disposable cards do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987573623657227
},
{
"label": "POSITIVE",
"score": 0.0012426789617165923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
how does my statement get updated so i know when a refund will reflect on my balance | {
"text": "how does my statement get updated so i know when a refund will reflect on my balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9991625547409058
},
{
"label": "POSITIVE",
"score": 0.000837409810628742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need a new PIN number. | {
"text": "I need a new PIN number."
} | [
{
"label": "NEGATIVE",
"score": 0.9993543028831482
},
{
"label": "POSITIVE",
"score": 0.0006456603296101093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
when does my balance update for a transfer | {
"text": "when does my balance update for a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9854699373245239
},
{
"label": "POSITIVE",
"score": 0.014530075713992119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I want to request a physical card | {
"text": "I want to request a physical card"
} | [
{
"label": "NEGATIVE",
"score": 0.9854940176010132
},
{
"label": "POSITIVE",
"score": 0.014505909755825996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My card hasn't been working for even small transactions today. | {
"text": "My card hasn't been working for even small transactions today."
} | [
{
"label": "NEGATIVE",
"score": 0.9961251616477966
},
{
"label": "POSITIVE",
"score": 0.0038748865481466055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What types of foreign money can be used with this service.? | {
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140844138339162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on | {
"text": "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9997785687446594
},
{
"label": "POSITIVE",
"score": 0.00022143751266412437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why did you charge a fee when I withdrew from an ATM? | {
"text": "Why did you charge a fee when I withdrew from an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986780285835266
},
{
"label": "POSITIVE",
"score": 0.0013219001702964306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
If my card payment isn't working what do I do? | {
"text": "If my card payment isn't working what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.0004697313124779612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can I have a discount if I exchange currency often? | {
"text": "Can I have a discount if I exchange currency often?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942649006843567
},
{
"label": "POSITIVE",
"score": 0.00573506485670805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My transfer didn't complete. Why can't I access funds? | {
"text": "My transfer didn't complete. Why can't I access funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995602965354919
},
{
"label": "POSITIVE",
"score": 0.0004397415032144636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I verify my new card? | {
"text": "How do I verify my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979910850524902
},
{
"label": "POSITIVE",
"score": 0.002008965937420726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
The ATM took my card. | {
"text": "The ATM took my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9795473217964172
},
{
"label": "POSITIVE",
"score": 0.020452747121453285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Is there a way to view the history on where my funds came from? | {
"text": "Is there a way to view the history on where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932947754859924
},
{
"label": "POSITIVE",
"score": 0.0067052156664431095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Where are the cards transported to? | {
"text": "Where are the cards transported to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971070885658264
},
{
"label": "POSITIVE",
"score": 0.0028928937390446663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
While getting cash, I was charged a fee. | {
"text": "While getting cash, I was charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9849511384963989
},
{
"label": "POSITIVE",
"score": 0.015048861503601074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to hold money, what currencies can I use? | {
"text": "I need to hold money, what currencies can I use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154061364009976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I made a payment with my card that was cancelled? | {
"text": "I made a payment with my card that was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995254278182983
},
{
"label": "POSITIVE",
"score": 0.0004745481419377029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.0002839832450263202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can you tell me why the transfer isn't showing up on my account? | {
"text": "Can you tell me why the transfer isn't showing up on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999415397644043
},
{
"label": "POSITIVE",
"score": 0.0005846465937793255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
what amount of time does it take for a transfer to reflect and be available | {
"text": "what amount of time does it take for a transfer to reflect and be available"
} | [
{
"label": "NEGATIVE",
"score": 0.99444180727005
},
{
"label": "POSITIVE",
"score": 0.005558152217417955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency? | {
"text": "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.00048517106915824115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I want to link my new card. Can you help? | {
"text": "I want to link my new card. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923204779624939
},
{
"label": "POSITIVE",
"score": 0.007679565344005823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
unsupported transfer declined | {
"text": "unsupported transfer declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9939390420913696
},
{
"label": "POSITIVE",
"score": 0.006060988176614046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need a Visa and a Mastercard from you. | {
"text": "I need a Visa and a Mastercard from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9924252033233643
},
{
"label": "POSITIVE",
"score": 0.007574753370136023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How do I order a new card when my old one is ready to expire? | {
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509242372587323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What do I need to do in order to use my card I just got? | {
"text": "What do I need to do in order to use my card I just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.998515784740448
},
{
"label": "POSITIVE",
"score": 0.0014842657838016748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system? | {
"text": "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997172951698303
},
{
"label": "POSITIVE",
"score": 0.0002827232819981873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Am I limited on the amount of disposable cards I can possess? | {
"text": "Am I limited on the amount of disposable cards I can possess?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985951781272888
},
{
"label": "POSITIVE",
"score": 0.0014048495795577765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have arranged a transfer, but no longer need to send it. How do I stop the transfer? | {
"text": "I have arranged a transfer, but no longer need to send it. How do I stop the transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978019595146179
},
{
"label": "POSITIVE",
"score": 0.002198044443503022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant? | {
"text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992836117744446
},
{
"label": "POSITIVE",
"score": 0.0007163920090533793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.0007559680962003767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening? | {
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989051818847656
},
{
"label": "POSITIVE",
"score": 0.0010948526905849576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What are the rules for a top-up? | {
"text": "What are the rules for a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938555359840393
},
{
"label": "POSITIVE",
"score": 0.006144465878605843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I would like to change my name after marriage. | {
"text": "I would like to change my name after marriage."
} | [
{
"label": "NEGATIVE",
"score": 0.4499099850654602
},
{
"label": "POSITIVE",
"score": 0.550089955329895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
There is a direct debit set up that I didn't create. | {
"text": "There is a direct debit set up that I didn't create."
} | [
{
"label": "NEGATIVE",
"score": 0.9948562383651733
},
{
"label": "POSITIVE",
"score": 0.005143693648278713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My throwaway virtual card won't work | {
"text": "My throwaway virtual card won't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997369647026062
},
{
"label": "POSITIVE",
"score": 0.0002630310773383826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why was there a transfer fee on my account? | {
"text": "Why was there a transfer fee on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993459582328796
},
{
"label": "POSITIVE",
"score": 0.0006540149915963411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Am I able to stop a transfer? | {
"text": "Am I able to stop a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985759258270264
},
{
"label": "POSITIVE",
"score": 0.001424080808646977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this. | {
"text": "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this."
} | [
{
"label": "NEGATIVE",
"score": 0.99922776222229
},
{
"label": "POSITIVE",
"score": 0.0007722143200226128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up? | {
"text": "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056808676570654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I exchange AUD for GBP? | {
"text": "How do I exchange AUD for GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982792139053345
},
{
"label": "POSITIVE",
"score": 0.001720760832540691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Would I be able to get a second card? | {
"text": "Would I be able to get a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999313473701477
},
{
"label": "POSITIVE",
"score": 0.0006864746101200581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Cash I did not get showed up in my account | {
"text": "Cash I did not get showed up in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9993365406990051
},
{
"label": "POSITIVE",
"score": 0.0006634386954829097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I would like to know what your exchange rates are. | {
"text": "I would like to know what your exchange rates are."
} | [
{
"label": "NEGATIVE",
"score": 0.005668448284268379
},
{
"label": "POSITIVE",
"score": 0.9943315982818604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why would my card payment be cancelled? | {
"text": "Why would my card payment be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988930821418762
},
{
"label": "POSITIVE",
"score": 0.0011069276370108128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Verify my source of funds? | {
"text": "Verify my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9795171022415161
},
{
"label": "POSITIVE",
"score": 0.020482931286096573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Do you offer cards for those in other countries? | {
"text": "Do you offer cards for those in other countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9656985402107239
},
{
"label": "POSITIVE",
"score": 0.034301456063985825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I think my card payment was cancelled. What happened? | {
"text": "I think my card payment was cancelled. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996703863143921
},
{
"label": "POSITIVE",
"score": 0.0003295734350103885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How can I request cash back? The ATM gave me the wrong amount that I've been charged though... | {
"text": "How can I request cash back? The ATM gave me the wrong amount that I've been charged though..."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.0004133919719606638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can I use my account now, even though my identity verification has not gone through yet? | {
"text": "Can I use my account now, even though my identity verification has not gone through yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982064962387085
},
{
"label": "POSITIVE",
"score": 0.0017935027135536075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why have I been charged a fee for cash withdrawal? | {
"text": "Why have I been charged a fee for cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.998492956161499
},
{
"label": "POSITIVE",
"score": 0.0015070288209244609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to add my new address now that I've moved. | {
"text": "I need to add my new address now that I've moved."
} | [
{
"label": "NEGATIVE",
"score": 0.998601496219635
},
{
"label": "POSITIVE",
"score": 0.0013984882971271873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I want to change my account details. | {
"text": "I want to change my account details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994198083877563
},
{
"label": "POSITIVE",
"score": 0.0005802609375678003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I refilled my account balance but got an error message. | {
"text": "I refilled my account balance but got an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.0004068860143888742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
i cannot find my card PIN | {
"text": "i cannot find my card PIN"
} | [
{
"label": "NEGATIVE",
"score": 0.9993461966514587
},
{
"label": "POSITIVE",
"score": 0.000653811905067414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as "pending", it never changes, and now I'm thinking someone's hacked my account! | {
"text": "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996916055679321
},
{
"label": "POSITIVE",
"score": 0.0003084203926846385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it. | {
"text": "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995059967041016
},
{
"label": "POSITIVE",
"score": 0.0004940502694807947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back? | {
"text": "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992602467536926
},
{
"label": "POSITIVE",
"score": 0.000739774783141911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
IS there a fee to exchange currency? | {
"text": "IS there a fee to exchange currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981892704963684
},
{
"label": "POSITIVE",
"score": 0.0018107815412804484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I made a cash deposit, but it hasn't shown up in my balance yet. | {
"text": "I made a cash deposit, but it hasn't shown up in my balance yet."
} | [
{
"label": "NEGATIVE",
"score": 0.999139666557312
},
{
"label": "POSITIVE",
"score": 0.0008603045134805143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I see some transactions that I don't recognize. I think someone stole my details. | {
"text": "I see some transactions that I don't recognize. I think someone stole my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9989413619041443
},
{
"label": "POSITIVE",
"score": 0.0010586809366941452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why can't I make multiple payments with my virtual card? | {
"text": "Why can't I make multiple payments with my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983503818511963
},
{
"label": "POSITIVE",
"score": 0.00164959451649338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
How can I verify my identity? | {
"text": "How can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991662502288818
},
{
"label": "POSITIVE",
"score": 0.0008337576291523874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My card is missing! Help! | {
"text": "My card is missing! Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993839263916016
},
{
"label": "POSITIVE",
"score": 0.0006159926415421069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Is there a limit for top ups? | {
"text": "Is there a limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435875479131937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym? | {
"text": "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997124075889587
},
{
"label": "POSITIVE",
"score": 0.0002875608333852142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
The exchange rate applied is wrong for my international purchase. | {
"text": "The exchange rate applied is wrong for my international purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997051358222961
},
{
"label": "POSITIVE",
"score": 0.0002947870234493166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When will I get my new card? | {
"text": "When will I get my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968063831329346
},
{
"label": "POSITIVE",
"score": 0.0031936592422425747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I did a transfer. What is the extra fee? | {
"text": "I did a transfer. What is the extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944578409194946
},
{
"label": "POSITIVE",
"score": 0.0055421581491827965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
can I use it all over the world? | {
"text": "can I use it all over the world?"
} | [
{
"label": "NEGATIVE",
"score": 0.997584342956543
},
{
"label": "POSITIVE",
"score": 0.0024156086146831512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What is my password? | {
"text": "What is my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953502416610718
},
{
"label": "POSITIVE",
"score": 0.004649722017347813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment. | {
"text": "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9994819760322571
},
{
"label": "POSITIVE",
"score": 0.0005181103479117155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Explain why my top up has been reverted please. | {
"text": "Explain why my top up has been reverted please."
} | [
{
"label": "NEGATIVE",
"score": 0.9546732902526855
},
{
"label": "POSITIVE",
"score": 0.04532678425312042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
WHAT IS THE SOLUTION OF THIS PROBLEM | {
"text": "WHAT IS THE SOLUTION OF THIS PROBLEM"
} | [
{
"label": "NEGATIVE",
"score": 0.9935476183891296
},
{
"label": "POSITIVE",
"score": 0.006452322471886873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Did a card payment that I made get cancelled? | {
"text": "Did a card payment that I made get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995777010917664
},
{
"label": "POSITIVE",
"score": 0.0004223021096549928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can you check if my money has reached my account since it is not showing up yet? | {
"text": "Can you check if my money has reached my account since it is not showing up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.0006294939666986465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Yikes! I didn't get the amount of money that I requested. What do I do now? | {
"text": "Yikes! I didn't get the amount of money that I requested. What do I do now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.00048193373368121684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My transfer to my account is missing. | {
"text": "My transfer to my account is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997571110725403
},
{
"label": "POSITIVE",
"score": 0.00024293342721648514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
When do I see my recent refund in my statement | {
"text": "When do I see my recent refund in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9778311252593994
},
{
"label": "POSITIVE",
"score": 0.02216881327331066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What does it cost to receive a SEPA transfer? | {
"text": "What does it cost to receive a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986696243286133
},
{
"label": "POSITIVE",
"score": 0.0013303622836247087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why am I being charged again? | {
"text": "Why am I being charged again?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937611222267151
},
{
"label": "POSITIVE",
"score": 0.006238920148462057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
is there a limit for top up? | {
"text": "is there a limit for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9877662658691406
},
{
"label": "POSITIVE",
"score": 0.012233689427375793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How can I alteration my PIN? | {
"text": "How can I alteration my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988991022109985
},
{
"label": "POSITIVE",
"score": 0.0011008520377799869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there a way to lookup where funds came from? | {
"text": "Is there a way to lookup where funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994766116142273
},
{
"label": "POSITIVE",
"score": 0.0005234614945948124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I want to top up my account with a cheque | {
"text": "I want to top up my account with a cheque"
} | [
{
"label": "NEGATIVE",
"score": 0.9950088262557983
},
{
"label": "POSITIVE",
"score": 0.0049911183305084705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How can I reset my passcode? | {
"text": "How can I reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999417781829834
},
{
"label": "POSITIVE",
"score": 0.0005822415114380419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is it possible to hold money in different currencies? | {
"text": "Is it possible to hold money in different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963183403015137
},
{
"label": "POSITIVE",
"score": 0.003681611968204379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
You've incorrectly calculated the exchange rate for my cash withdrawal | {
"text": "You've incorrectly calculated the exchange rate for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.999589741230011
},
{
"label": "POSITIVE",
"score": 0.0004103143000975251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long will it take for my payment to go through? | {
"text": "How long will it take for my payment to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987603425979614
},
{
"label": "POSITIVE",
"score": 0.0012397092068567872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Some cash withdrawal that I didn't make showed up in the app. | {
"text": "Some cash withdrawal that I didn't make showed up in the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9988364577293396
},
{
"label": "POSITIVE",
"score": 0.001163609093055129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Which cards are accepted for topping up? | {
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664981961250305
},
{
"label": "POSITIVE",
"score": 0.03350185230374336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
If I need delivery on a certain day, is that something that could be accommodated? | {
"text": "If I need delivery on a certain day, is that something that could be accommodated?"
} | [
{
"label": "NEGATIVE",
"score": 0.99659663438797
},
{
"label": "POSITIVE",
"score": 0.0034033318515866995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why couldn't I transfer to a beneficiairy? | {
"text": "Why couldn't I transfer to a beneficiairy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945557117462158
},
{
"label": "POSITIVE",
"score": 0.005444276612251997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before. | {
"text": "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before."
} | [
{
"label": "NEGATIVE",
"score": 0.9883221983909607
},
{
"label": "POSITIVE",
"score": 0.011677777394652367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Am I able to use my account if the identity verification is not complete? | {
"text": "Am I able to use my account if the identity verification is not complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991747736930847
},
{
"label": "POSITIVE",
"score": 0.0008251568069681525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What factors effect the exchange rate? | {
"text": "What factors effect the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922107458114624
},
{
"label": "POSITIVE",
"score": 0.007789258845150471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How can I top up with a cheque? | {
"text": "How can I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974033236503601
},
{
"label": "POSITIVE",
"score": 0.0025967061519622803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
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