text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Is my credit card supported for top-ups? | {
"text": "Is my credit card supported for top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957512617111206
},
{
"label": "POSITIVE",
"score": 0.004248770885169506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How long does a payment show as pending before i should worry about it? | {
"text": "How long does a payment show as pending before i should worry about it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981718063354492
},
{
"label": "POSITIVE",
"score": 0.0018281560624018312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I need to do to receive my payroll in the account? | {
"text": "What do I need to do to receive my payroll in the account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991793036460876
},
{
"label": "POSITIVE",
"score": 0.0008206644561141729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I don't recognise a Direct Debit payment | {
"text": "I don't recognise a Direct Debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101718124933541
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What are the fees associated with top up via transfer? | {
"text": "What are the fees associated with top up via transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.004704050719738007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is a bank transfer acceptable for topping up my account? | {
"text": "Is a bank transfer acceptable for topping up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978458881378174
},
{
"label": "POSITIVE",
"score": 0.0021540564484894276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Help me find the transfer that I did. | {
"text": "Help me find the transfer that I did."
} | [
{
"label": "NEGATIVE",
"score": 0.9903184175491333
},
{
"label": "POSITIVE",
"score": 0.009681575931608677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What are all of the different steps for identity checks? | {
"text": "What are all of the different steps for identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959239959716797
},
{
"label": "POSITIVE",
"score": 0.004075977019965649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why is my 'top up' not showing up in my wallet? | {
"text": "Why is my 'top up' not showing up in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996554851531982
},
{
"label": "POSITIVE",
"score": 0.00034454985870979726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How many incorrect attempts cause card to be blocked? | {
"text": "How many incorrect attempts cause card to be blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994863271713257
},
{
"label": "POSITIVE",
"score": 0.0005136891268193722
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Do I get any sort of discount on volume for a lot fo currency exchanges? | {
"text": "Do I get any sort of discount on volume for a lot fo currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992052912712097
},
{
"label": "POSITIVE",
"score": 0.0007947482517920434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I have kids and I'm curious at what age could they start to use your service. | {
"text": "I have kids and I'm curious at what age could they start to use your service."
} | [
{
"label": "NEGATIVE",
"score": 0.9859939813613892
},
{
"label": "POSITIVE",
"score": 0.014006037265062332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I am still waiting for my card. | {
"text": "I am still waiting for my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9937458038330078
},
{
"label": "POSITIVE",
"score": 0.006254124920815229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why is my check still not showing up on my account? It's been a week already | {
"text": "Why is my check still not showing up on my account? It's been a week already"
} | [
{
"label": "NEGATIVE",
"score": 0.9996047616004944
},
{
"label": "POSITIVE",
"score": 0.0003952812112402171
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What do I need to bring for identification? | {
"text": "What do I need to bring for identification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984033703804016
},
{
"label": "POSITIVE",
"score": 0.0015966624487191439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I wanted to know about a pending dollar that is on my statement. | {
"text": "I wanted to know about a pending dollar that is on my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9836787581443787
},
{
"label": "POSITIVE",
"score": 0.01632123813033104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Someone made a mistake on my money transfer because I was charged extra fees. | {
"text": "Someone made a mistake on my money transfer because I was charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9996929168701172
},
{
"label": "POSITIVE",
"score": 0.00030712521402165294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I need to know what foreign exchange rate I can get. | {
"text": "I need to know what foreign exchange rate I can get."
} | [
{
"label": "NEGATIVE",
"score": 0.998948872089386
},
{
"label": "POSITIVE",
"score": 0.0010511886794120073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can my daughter make an account? | {
"text": "Can my daughter make an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624485237523913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
There is a repeat charge for the same item | {
"text": "There is a repeat charge for the same item"
} | [
{
"label": "NEGATIVE",
"score": 0.9950215816497803
},
{
"label": "POSITIVE",
"score": 0.0049784230068326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on? | {
"text": "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992879033088684
},
{
"label": "POSITIVE",
"score": 0.0007121007656678557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I ordered something online a while ago and I haven't gotten it. I would like a refund. | {
"text": "I ordered something online a while ago and I haven't gotten it. I would like a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.996910035610199
},
{
"label": "POSITIVE",
"score": 0.003089944599196315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want to use cash to top up. | {
"text": "I want to use cash to top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9975591897964478
},
{
"label": "POSITIVE",
"score": 0.002440854674205184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Is there a fee for a SEPA transfer | {
"text": "Is there a fee for a SEPA transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9896830320358276
},
{
"label": "POSITIVE",
"score": 0.01031693909317255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I change my pin at an atm? | {
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467018000781536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done? | {
"text": "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886608898639679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning? | {
"text": "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956967830657959
},
{
"label": "POSITIVE",
"score": 0.00430321553722024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Explain the card PIN to me. | {
"text": "Explain the card PIN to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9834096431732178
},
{
"label": "POSITIVE",
"score": 0.016590338200330734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
There is a direct debit transaction that I did not authorize | {
"text": "There is a direct debit transaction that I did not authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9798347353935242
},
{
"label": "POSITIVE",
"score": 0.02016531303524971
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour. | {
"text": "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour."
} | [
{
"label": "NEGATIVE",
"score": 0.9988928437232971
},
{
"label": "POSITIVE",
"score": 0.0011072171619161963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I sent some money but the intended recipient says it hasn't arrived | {
"text": "I sent some money but the intended recipient says it hasn't arrived"
} | [
{
"label": "NEGATIVE",
"score": 0.9996477365493774
},
{
"label": "POSITIVE",
"score": 0.00035231534275226295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I looked on the app and it says I withdrew cash. I didn't! | {
"text": "I looked on the app and it says I withdrew cash. I didn't!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995136260986328
},
{
"label": "POSITIVE",
"score": 0.00048638475709594786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
When I got cash, my exchange rate was off. | {
"text": "When I got cash, my exchange rate was off."
} | [
{
"label": "NEGATIVE",
"score": 0.9996336698532104
},
{
"label": "POSITIVE",
"score": 0.00036631757393479347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
terminate my account please | {
"text": "terminate my account please"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003477493592072278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Can someone assist me with explaining how I can unblock my pin? | {
"text": "Can someone assist me with explaining how I can unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.0008124664309434593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why was my transfer charged a fee? | {
"text": "Why was my transfer charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998497113585472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why are there additional fees for transfers? | {
"text": "Why are there additional fees for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987925291061401
},
{
"label": "POSITIVE",
"score": 0.0012074117548763752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Am I supposed to verify my identity? | {
"text": "Am I supposed to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007505406392738223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I want to use my account before identity verification | {
"text": "I want to use my account before identity verification"
} | [
{
"label": "NEGATIVE",
"score": 0.9992349147796631
},
{
"label": "POSITIVE",
"score": 0.0007651322521269321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet? | {
"text": "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996925592422485
},
{
"label": "POSITIVE",
"score": 0.0003074357518926263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I can still see money in my account after making a payment | {
"text": "I can still see money in my account after making a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9930737018585205
},
{
"label": "POSITIVE",
"score": 0.006926266010850668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why is the ATM not allowing me to get cash? | {
"text": "Why is the ATM not allowing me to get cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985625147819519
},
{
"label": "POSITIVE",
"score": 0.001437448663637042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I would like to get additional physical cards at this time | {
"text": "I would like to get additional physical cards at this time"
} | [
{
"label": "NEGATIVE",
"score": 0.9590731263160706
},
{
"label": "POSITIVE",
"score": 0.04092691093683243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How can i get a refund for something i just bought? | {
"text": "How can i get a refund for something i just bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.999466598033905
},
{
"label": "POSITIVE",
"score": 0.0005333612789399922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Where can I change my PIN? | {
"text": "Where can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995754361152649
},
{
"label": "POSITIVE",
"score": 0.00042454470531083643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply. | {
"text": "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply."
} | [
{
"label": "NEGATIVE",
"score": 0.9989863038063049
},
{
"label": "POSITIVE",
"score": 0.0010136642958968878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I bought something online and it says there was a fee to transfer money. Isn't that free? | {
"text": "I bought something online and it says there was a fee to transfer money. Isn't that free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978958368301392
},
{
"label": "POSITIVE",
"score": 0.0021041538566350937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why does my transfer say it is pending? | {
"text": "Why does my transfer say it is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972773194313049
},
{
"label": "POSITIVE",
"score": 0.0027227341197431087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why isn't my refund showing up? | {
"text": "Why isn't my refund showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985305070877075
},
{
"label": "POSITIVE",
"score": 0.0014694681158289313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there somewhere I can send a check to add to my account? | {
"text": "Is there somewhere I can send a check to add to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992583394050598
},
{
"label": "POSITIVE",
"score": 0.0007416835869662464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment. | {
"text": "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9992358684539795
},
{
"label": "POSITIVE",
"score": 0.0007640938856638968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I top-up automatically? | {
"text": "How do I top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.016246149316430092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved. | {
"text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved."
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.000255336839472875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I do if I think someone has used my card? | {
"text": "What do I do if I think someone has used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263669299893081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Why do I need to verify my identity? | {
"text": "Why do I need to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992850422859192
},
{
"label": "POSITIVE",
"score": 0.0007149621960707009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How do i verify my card? | {
"text": "How do i verify my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972894191741943
},
{
"label": "POSITIVE",
"score": 0.002710570814087987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9982303977012634
},
{
"label": "POSITIVE",
"score": 0.0017695827409625053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why is the transfer still pending? Can I do something? | {
"text": "Why is the transfer still pending? Can I do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362264488823712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
An extra fee has been added to my card payment is this correct? | {
"text": "An extra fee has been added to my card payment is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9916760921478271
},
{
"label": "POSITIVE",
"score": 0.00832386314868927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How is my PIN sent? | {
"text": "How is my PIN sent?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988722205162048
},
{
"label": "POSITIVE",
"score": 0.0011277480516582727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Since I got married, I need to change my name. | {
"text": "Since I got married, I need to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9993083477020264
},
{
"label": "POSITIVE",
"score": 0.0006917068967595696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why does top-up need to be verified? | {
"text": "Why does top-up need to be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986924529075623
},
{
"label": "POSITIVE",
"score": 0.0013075192691758275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What credit cards do you carry | {
"text": "What credit cards do you carry"
} | [
{
"label": "NEGATIVE",
"score": 0.008469087071716785
},
{
"label": "POSITIVE",
"score": 0.9915308952331543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Transaction showing up many times. | {
"text": "Transaction showing up many times."
} | [
{
"label": "NEGATIVE",
"score": 0.6622785925865173
},
{
"label": "POSITIVE",
"score": 0.33772140741348267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
The app is showing mt withdrawals that aren't mine. | {
"text": "The app is showing mt withdrawals that aren't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9962433576583862
},
{
"label": "POSITIVE",
"score": 0.0037566267419606447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I was charged the wrong exchange rate on a purchase | {
"text": "I was charged the wrong exchange rate on a purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005008595762774348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet | {
"text": "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9994258880615234
},
{
"label": "POSITIVE",
"score": 0.000574166071601212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I don't want this account anymore, how do I delete it? | {
"text": "I don't want this account anymore, how do I delete it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996522665023804
},
{
"label": "POSITIVE",
"score": 0.0003476821875665337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working? | {
"text": "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?"
} | [
{
"label": "NEGATIVE",
"score": 0.998863697052002
},
{
"label": "POSITIVE",
"score": 0.0011363368248566985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why hasn't arrived yet a transaction I did to my friend? | {
"text": "Why hasn't arrived yet a transaction I did to my friend?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984038472175598
},
{
"label": "POSITIVE",
"score": 0.0015962107572704554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why am I unable verify my id? | {
"text": "Why am I unable verify my id?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997703433036804
},
{
"label": "POSITIVE",
"score": 0.0002296139282407239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it. | {
"text": "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it."
} | [
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.0024027193430811167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I made a bank transfer and the balance hasn't updated yet. | {
"text": "I made a bank transfer and the balance hasn't updated yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9993077516555786
},
{
"label": "POSITIVE",
"score": 0.0006922955508343875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What do I do if a transaction shows up twice? | {
"text": "What do I do if a transaction shows up twice?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939894676208496
},
{
"label": "POSITIVE",
"score": 0.006010494194924831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What does it mean if my payment is pending? | {
"text": "What does it mean if my payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975124597549438
},
{
"label": "POSITIVE",
"score": 0.0024874818045645952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
can I link a card of yours I already have? | {
"text": "can I link a card of yours I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926772117614746
},
{
"label": "POSITIVE",
"score": 0.007322820369154215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
There is a single payment on my card which shows as pending. | {
"text": "There is a single payment on my card which shows as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.990797758102417
},
{
"label": "POSITIVE",
"score": 0.00920229870826006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I am still waiting for a the cash I deposited this morning | {
"text": "I am still waiting for a the cash I deposited this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972949624061584
},
{
"label": "POSITIVE",
"score": 0.0027050853241235018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is there anyway to bypass identity verification? | {
"text": "Is there anyway to bypass identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006118357414379716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I transferred money but the recipient does not see the funds in their account? | {
"text": "I transferred money but the recipient does not see the funds in their account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993046522140503
},
{
"label": "POSITIVE",
"score": 0.0006953497068025172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I think a fee was applied for paying with a card. | {
"text": "I think a fee was applied for paying with a card."
} | [
{
"label": "NEGATIVE",
"score": 0.9938433170318604
},
{
"label": "POSITIVE",
"score": 0.006156640127301216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My card is due to expire | {
"text": "My card is due to expire"
} | [
{
"label": "NEGATIVE",
"score": 0.9820622801780701
},
{
"label": "POSITIVE",
"score": 0.017937693744897842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I just had a wedding and I want to take my spouses name. | {
"text": "I just had a wedding and I want to take my spouses name."
} | [
{
"label": "NEGATIVE",
"score": 0.0021851419005542994
},
{
"label": "POSITIVE",
"score": 0.9978148937225342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why were there additional charges when I transferred funds? | {
"text": "Why were there additional charges when I transferred funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992077946662903
},
{
"label": "POSITIVE",
"score": 0.0007922344957478344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How long do I have to wait until the transferred money shows up? | {
"text": "How long do I have to wait until the transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993301630020142
},
{
"label": "POSITIVE",
"score": 0.0006698613287881017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not? | {
"text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?"
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.00043833357631228864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I already have an account. Why can't I use it unless my identity is verified? | {
"text": "I already have an account. Why can't I use it unless my identity is verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.998869001865387
},
{
"label": "POSITIVE",
"score": 0.001130941673181951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
how many transactions can go on a disposable card? | {
"text": "how many transactions can go on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985685348510742
},
{
"label": "POSITIVE",
"score": 0.0014314634026959538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I don't know my password | {
"text": "I don't know my password"
} | [
{
"label": "NEGATIVE",
"score": 0.9990056157112122
},
{
"label": "POSITIVE",
"score": 0.0009943584445863962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why did the ATM swallow my card? | {
"text": "Why did the ATM swallow my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980921149253845
},
{
"label": "POSITIVE",
"score": 0.0019078290788456798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Why won't my card accept any transactions? | {
"text": "Why won't my card accept any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988816380500793
},
{
"label": "POSITIVE",
"score": 0.0011183518217876554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What do I have to do to get my virtual card? | {
"text": "What do I have to do to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992038607597351
},
{
"label": "POSITIVE",
"score": 0.0007962120580486953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I use my social security card as a form of identity? | {
"text": "Can I use my social security card as a form of identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991874098777771
},
{
"label": "POSITIVE",
"score": 0.0008125504828058183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it. | {
"text": "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9933904409408569
},
{
"label": "POSITIVE",
"score": 0.006609613541513681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
There are strange transactions on my account. What should I do if I think someone stole my details? | {
"text": "There are strange transactions on my account. What should I do if I think someone stole my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986143112182617
},
{
"label": "POSITIVE",
"score": 0.0013857305748388171
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What are my bank details so I can do a transfer? | {
"text": "What are my bank details so I can do a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995355606079102
},
{
"label": "POSITIVE",
"score": 0.00046451756497845054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My card payment has been cancelled | {
"text": "My card payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9995317459106445
},
{
"label": "POSITIVE",
"score": 0.00046828814083710313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I activate my new card I just got? | {
"text": "How do I activate my new card I just got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973656535148621
},
{
"label": "POSITIVE",
"score": 0.0026343674398958683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can you help me activate my card | {
"text": "Can you help me activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.06841324269771576
},
{
"label": "POSITIVE",
"score": 0.931586742401123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How are your exchange rates calculated? | {
"text": "How are your exchange rates calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990039467811584
},
{
"label": "POSITIVE",
"score": 0.0009960755705833435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
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