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stringlengths 13
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dict | prediction
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stringclasses 1
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null | multi_label
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class | explanation
null | id
null | metadata
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Where do I go to edit my personal details on my account? | {
"text": "Where do I go to edit my personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993594288825989
},
{
"label": "POSITIVE",
"score": 0.0006405607564374804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I can't use my card for anything | {
"text": "I can't use my card for anything"
} | [
{
"label": "NEGATIVE",
"score": 0.9992812275886536
},
{
"label": "POSITIVE",
"score": 0.0007188321906141937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What do I do if my payment was reverted? | {
"text": "What do I do if my payment was reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993208646774292
},
{
"label": "POSITIVE",
"score": 0.0006791221094317734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Report stolen card | {
"text": "Report stolen card"
} | [
{
"label": "NEGATIVE",
"score": 0.9964377880096436
},
{
"label": "POSITIVE",
"score": 0.0035622380673885345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening? | {
"text": "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995861649513245
},
{
"label": "POSITIVE",
"score": 0.000413871428463608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How would I go about getting a physical card to use in stores? | {
"text": "How would I go about getting a physical card to use in stores?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734114769846201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I tried to transfer funds to a beneficiary and was denied. Can you tell me why? | {
"text": "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993582367897034
},
{
"label": "POSITIVE",
"score": 0.0006417945842258632
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "\nI put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.0002839832450263202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What fees are charged when I top up | {
"text": "What fees are charged when I top up"
} | [
{
"label": "NEGATIVE",
"score": 0.11107277870178223
},
{
"label": "POSITIVE",
"score": 0.8889272212982178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My card was charged more than expected. | {
"text": "My card was charged more than expected."
} | [
{
"label": "NEGATIVE",
"score": 0.1582621932029724
},
{
"label": "POSITIVE",
"score": 0.8417378664016724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What is the point of verifying a top up? | {
"text": "What is the point of verifying a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975913763046265
},
{
"label": "POSITIVE",
"score": 0.0024086504708975554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear. | {
"text": "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear."
} | [
{
"label": "NEGATIVE",
"score": 0.9991974234580994
},
{
"label": "POSITIVE",
"score": 0.0008025940041989088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I don't have my cell phone with me so I cannot access the system to complete the transaction. | {
"text": "I don't have my cell phone with me so I cannot access the system to complete the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.998713493347168
},
{
"label": "POSITIVE",
"score": 0.0012865659082308412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How long before transferred money shows up? | {
"text": "How long before transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988788962364197
},
{
"label": "POSITIVE",
"score": 0.0011211332166567445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
There is a withdrawal on my account that I don't remember initiating. | {
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.00043651473242789507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
As far as courtries go which ones are supported? | {
"text": "As far as courtries go which ones are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9637547135353088
},
{
"label": "POSITIVE",
"score": 0.03624524921178818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I want to close my account. The service you provide is unsatisfactory to me. | {
"text": "I want to close my account. The service you provide is unsatisfactory to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.0003279130323790014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I'd prefer a Mastercard. | {
"text": "I'd prefer a Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.7756379246711731
},
{
"label": "POSITIVE",
"score": 0.2243620902299881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Where can my card be used? | {
"text": "Where can my card be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.999369204044342
},
{
"label": "POSITIVE",
"score": 0.000630838971119374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
card is being used by someone else | {
"text": "card is being used by someone else"
} | [
{
"label": "NEGATIVE",
"score": 0.990281343460083
},
{
"label": "POSITIVE",
"score": 0.009718585759401321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored? | {
"text": "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?"
} | [
{
"label": "NEGATIVE",
"score": 0.999754011631012
},
{
"label": "POSITIVE",
"score": 0.00024603173369541764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How to verify my identity | {
"text": "How to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.08780704438686371
},
{
"label": "POSITIVE",
"score": 0.9121928811073303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Could you please put a freeze on my card? There are some payments on it that I don't know where they came from. | {
"text": "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from."
} | [
{
"label": "NEGATIVE",
"score": 0.9988003969192505
},
{
"label": "POSITIVE",
"score": 0.0011995432432740927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.02196948230266571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
The refund on my account hasn't shown up | {
"text": "The refund on my account hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993194341659546
},
{
"label": "POSITIVE",
"score": 0.0006805643788538873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Tell me about the limit for top ups. | {
"text": "Tell me about the limit for top ups."
} | [
{
"label": "NEGATIVE",
"score": 0.9056497812271118
},
{
"label": "POSITIVE",
"score": 0.09435030072927475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient | {
"text": "I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient"
} | [
{
"label": "NEGATIVE",
"score": 0.998589813709259
},
{
"label": "POSITIVE",
"score": 0.0014101158594712615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What are then rules on beneficiaries? | {
"text": "What are then rules on beneficiaries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9914492964744568
},
{
"label": "POSITIVE",
"score": 0.0085506746545434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What does it mean if it says my card payment has been cancelled? | {
"text": "What does it mean if it says my card payment has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995986819267273
},
{
"label": "POSITIVE",
"score": 0.0004013697325717658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How long do I have to wait for Europe transfers? | {
"text": "How long do I have to wait for Europe transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983458518981934
},
{
"label": "POSITIVE",
"score": 0.0016541082877665758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My card never arrived. | {
"text": "My card never arrived."
} | [
{
"label": "NEGATIVE",
"score": 0.9997195601463318
},
{
"label": "POSITIVE",
"score": 0.00028040658799000084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What stopped my transfer, from being accepted? | {
"text": "What stopped my transfer, from being accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996507167816162
},
{
"label": "POSITIVE",
"score": 0.0003492525720503181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I hate this ATM, it charged me an extra fee, Why did it charge? | {
"text": "I hate this ATM, it charged me an extra fee, Why did it charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995087385177612
},
{
"label": "POSITIVE",
"score": 0.0004912196309305727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Are there specific ATM's that I can draw money from? | {
"text": "Are there specific ATM's that I can draw money from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977235198020935
},
{
"label": "POSITIVE",
"score": 0.0022764629684388638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How do I get my card into the app? | {
"text": "How do I get my card into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977245401591063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening? | {
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744708564132452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can I trade currencies with this app? | {
"text": "How can I trade currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998674750328064
},
{
"label": "POSITIVE",
"score": 0.0013252956559881568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can apple pay handle top up exchanges? | {
"text": "Can apple pay handle top up exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.996821403503418
},
{
"label": "POSITIVE",
"score": 0.003178595332428813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it? | {
"text": "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986779093742371
},
{
"label": "POSITIVE",
"score": 0.0013221068074926734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I would like to better understand why my pass-code is not working. | {
"text": "I would like to better understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.00024525978369638324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How can I transfer some money into a foreign account? | {
"text": "How can I transfer some money into a foreign account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995949864387512
},
{
"label": "POSITIVE",
"score": 0.0004050288407597691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How do I fill out the identity check? | {
"text": "How do I fill out the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.999081015586853
},
{
"label": "POSITIVE",
"score": 0.0009189445408992469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need to activate my card. | {
"text": "I need to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9978698492050171
},
{
"label": "POSITIVE",
"score": 0.002130150329321623
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
who can put money in my account? | {
"text": "who can put money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993234872817993
},
{
"label": "POSITIVE",
"score": 0.0006765208090655506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me? | {
"text": "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994996786117554
},
{
"label": "POSITIVE",
"score": 0.0005002543330192566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I was declined when I tried to take out cash! | {
"text": "I was declined when I tried to take out cash!"
} | [
{
"label": "NEGATIVE",
"score": 0.9931401610374451
},
{
"label": "POSITIVE",
"score": 0.006859856192022562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My cash withdrawal says pending, why? | {
"text": "My cash withdrawal says pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965309500694275
},
{
"label": "POSITIVE",
"score": 0.003469117684289813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed? | {
"text": "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985507130622864
},
{
"label": "POSITIVE",
"score": 0.0014493080088868737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Are the delivery days flexible? My schedule only allows me to be a available on specific dates. | {
"text": "Are the delivery days flexible? My schedule only allows me to be a available on specific dates."
} | [
{
"label": "NEGATIVE",
"score": 0.9978749752044678
},
{
"label": "POSITIVE",
"score": 0.002125013619661331
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Some cash was missing at ATM. | {
"text": "Some cash was missing at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9989293217658997
},
{
"label": "POSITIVE",
"score": 0.0010706542525440454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How can I find an ATM that accepts this card? | {
"text": "How can I find an ATM that accepts this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998619556427002
},
{
"label": "POSITIVE",
"score": 0.0013804888585582376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I need a new login code | {
"text": "I need a new login code"
} | [
{
"label": "NEGATIVE",
"score": 0.9992902278900146
},
{
"label": "POSITIVE",
"score": 0.0007097813067957759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I want to use a payment card to top up my account. How can I do this? | {
"text": "I want to use a payment card to top up my account. How can I do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995843768119812
},
{
"label": "POSITIVE",
"score": 0.00041560703539289534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
my payment was rejected | {
"text": "my payment was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.0014553706860169768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How long does a transfer transaction take? | {
"text": "How long does a transfer transaction take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987216591835022
},
{
"label": "POSITIVE",
"score": 0.0012783025158569217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I am having problems with my contactless. | {
"text": "I am having problems with my contactless."
} | [
{
"label": "NEGATIVE",
"score": 0.9995529055595398
},
{
"label": "POSITIVE",
"score": 0.00044710375368595123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Why would my top up be reverted? | {
"text": "Why would my top up be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970303773880005
},
{
"label": "POSITIVE",
"score": 0.002969598863273859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190213799477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My transfer failed when I tried. | {
"text": "My transfer failed when I tried."
} | [
{
"label": "NEGATIVE",
"score": 0.9997492432594299
},
{
"label": "POSITIVE",
"score": 0.00025069963885471225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I have a cash withdrawal that I don't recognize. | {
"text": "I have a cash withdrawal that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9990237951278687
},
{
"label": "POSITIVE",
"score": 0.000976162904407829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Do you know the process how to activate my card? | {
"text": "Do you know the process how to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994269847869873
},
{
"label": "POSITIVE",
"score": 0.005730126518756151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away. | {
"text": "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away."
} | [
{
"label": "NEGATIVE",
"score": 0.9994779229164124
},
{
"label": "POSITIVE",
"score": 0.0005220575840212405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
A transfer to my account was denied. | {
"text": "A transfer to my account was denied."
} | [
{
"label": "NEGATIVE",
"score": 0.9981142282485962
},
{
"label": "POSITIVE",
"score": 0.0018858182011172175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
When I tried to transfer funds to my friend today I was unable to do so, why? | {
"text": "When I tried to transfer funds to my friend today I was unable to do so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.00033610069658607244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees. | {
"text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9992008805274963
},
{
"label": "POSITIVE",
"score": 0.0007991456077434123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How can you transfer my salary to my correct currency? | {
"text": "How can you transfer my salary to my correct currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994603991508484
},
{
"label": "POSITIVE",
"score": 0.0005396522465161979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How do I locate my PIN now that I have my card? | {
"text": "How do I locate my PIN now that I have my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987388253211975
},
{
"label": "POSITIVE",
"score": 0.0012611540732905269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why did you decline my transfer? | {
"text": "Why did you decline my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.0013138664653524756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My card gets rejected when I try to use it | {
"text": "My card gets rejected when I try to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996045231819153
},
{
"label": "POSITIVE",
"score": 0.00039554244722239673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How long will it take to transfer something to China urgently? | {
"text": "How long will it take to transfer something to China urgently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985609650611877
},
{
"label": "POSITIVE",
"score": 0.0014390036230906844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Do you deal with EUR? | {
"text": "Do you deal with EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9414907097816467
},
{
"label": "POSITIVE",
"score": 0.05850931257009506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I attempted a transfer, but it failed. | {
"text": "I attempted a transfer, but it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279090885072947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
A transaction is showing more than once. | {
"text": "A transaction is showing more than once."
} | [
{
"label": "NEGATIVE",
"score": 0.562714159488678
},
{
"label": "POSITIVE",
"score": 0.437285840511322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can I lookup the source for my available money? | {
"text": "How can I lookup the source for my available money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996353387832642
},
{
"label": "POSITIVE",
"score": 0.0003646988479886204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any. | {
"text": "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any."
} | [
{
"label": "NEGATIVE",
"score": 0.9977983832359314
},
{
"label": "POSITIVE",
"score": 0.0022016463335603476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why didn;t my payment work | {
"text": "Why didn;t my payment work"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.0007973311003297567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
A direct debit payment I didn't do shows in my app | {
"text": "A direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9963306784629822
},
{
"label": "POSITIVE",
"score": 0.003669390920549631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.0019492501160129905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I go about unlocking a pin? | {
"text": "How do I go about unlocking a pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967393279075623
},
{
"label": "POSITIVE",
"score": 0.0032607149332761765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
When using my card I was charged a fee for doing so, why? | {
"text": "When using my card I was charged a fee for doing so, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856764951720834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving. | {
"text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving."
} | [
{
"label": "NEGATIVE",
"score": 0.9909356236457825
},
{
"label": "POSITIVE",
"score": 0.009064356796443462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My refund is not here yet | {
"text": "My refund is not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9978245496749878
},
{
"label": "POSITIVE",
"score": 0.002175528323277831
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I want to top up with my Apple Watch. | {
"text": "I want to top up with my Apple Watch."
} | [
{
"label": "NEGATIVE",
"score": 0.006550332996994257
},
{
"label": "POSITIVE",
"score": 0.9934497475624084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My top-up hasn't gone through, what happened? | {
"text": "My top-up hasn't gone through, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954083561897278
},
{
"label": "POSITIVE",
"score": 0.004591589793562889
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
how much does it cost to add money to my card | {
"text": "how much does it cost to add money to my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9973511695861816
},
{
"label": "POSITIVE",
"score": 0.0026487756986171007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please? | {
"text": "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9178329110145569
},
{
"label": "POSITIVE",
"score": 0.0821671336889267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I am still waiting for verification. Can I use my account before I am verified? | {
"text": "I am still waiting for verification. Can I use my account before I am verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993220567703247
},
{
"label": "POSITIVE",
"score": 0.0006779710529372096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I didn't make the direct debit payment on my account. | {
"text": "I didn't make the direct debit payment on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992089867591858
},
{
"label": "POSITIVE",
"score": 0.000791085185483098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why are you charging me a transfer fee? | {
"text": "Why are you charging me a transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984807372093201
},
{
"label": "POSITIVE",
"score": 0.0015192984137684107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
A wrong amount of cash we sent to me. | {
"text": "A wrong amount of cash we sent to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996806383132935
},
{
"label": "POSITIVE",
"score": 0.0003193971933797002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
The correct amount of cash was not received. | {
"text": "The correct amount of cash was not received."
} | [
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.0029429160058498383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Where is the top-up verification code located? | {
"text": "Where is the top-up verification code located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993257522583008
},
{
"label": "POSITIVE",
"score": 0.0006742332479916513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why does my account show as pending a cash withdrawal from the ATM that I have already made? | {
"text": "Why does my account show as pending a cash withdrawal from the ATM that I have already made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993888139724731
},
{
"label": "POSITIVE",
"score": 0.0006112075061537325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I have a new card. How do i top it up? | {
"text": "I have a new card. How do i top it up?"
} | [
{
"label": "NEGATIVE",
"score": 0.8767750263214111
},
{
"label": "POSITIVE",
"score": 0.12322495132684708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card? | {
"text": "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984585046768188
},
{
"label": "POSITIVE",
"score": 0.0015414481749758124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Is getting my identity verified required before I can use my account? | {
"text": "Is getting my identity verified required before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995668530464172
},
{
"label": "POSITIVE",
"score": 0.0004331160744186491
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I am looking to get a Visa credit card, what must I do to achieve this? | {
"text": "I am looking to get a Visa credit card, what must I do to achieve this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971603155136108
},
{
"label": "POSITIVE",
"score": 0.002839653752744198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
It's been a week since I ordered my card and it's not here. Please help? | {
"text": "It's been a week since I ordered my card and it's not here. Please help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991570711135864
},
{
"label": "POSITIVE",
"score": 0.0008429161971434951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check. | {
"text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check."
} | [
{
"label": "NEGATIVE",
"score": 0.9879915118217468
},
{
"label": "POSITIVE",
"score": 0.012008555233478546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through? | {
"text": "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997583031654358
},
{
"label": "POSITIVE",
"score": 0.00024170358665287495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
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