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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
My phone was left at a hotel and I can't access the app. | {
"text": "My phone was left at a hotel and I can't access the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9997178912162781
},
{
"label": "POSITIVE",
"score": 0.00028210104210302234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately. | {
"text": "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9988102912902832
},
{
"label": "POSITIVE",
"score": 0.0011897694785147905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I entered the pin incorrectly too many times and now it is blocked. Can you help? | {
"text": "I entered the pin incorrectly too many times and now it is blocked. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997001886367798
},
{
"label": "POSITIVE",
"score": 0.0002998154959641397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Where can I go to find out how to verify my identity? | {
"text": "Where can I go to find out how to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007071562577039003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
If I were to do a transfer, what is the rate for that? | {
"text": "If I were to do a transfer, what is the rate for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477627321146429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
The exchange rate you are using is bad.This can't be the official interbank exchange rate. | {
"text": "The exchange rate you are using is bad.This can't be the official interbank exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.999792754650116
},
{
"label": "POSITIVE",
"score": 0.0002072879287879914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Please delete my account and personal information. | {
"text": "Please delete my account and personal information."
} | [
{
"label": "NEGATIVE",
"score": 0.9995966553688049
},
{
"label": "POSITIVE",
"score": 0.0004034152370877564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
what is the fee for topping up by card? | {
"text": "what is the fee for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9930163621902466
},
{
"label": "POSITIVE",
"score": 0.006983670871704817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
why am I being charged a fee for transferring money ? | {
"text": "why am I being charged a fee for transferring money ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988665580749512
},
{
"label": "POSITIVE",
"score": 0.0011334654409438372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem? | {
"text": "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996305704116821
},
{
"label": "POSITIVE",
"score": 0.00036939766141586006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Can you tell me the ATMs I can use with my card? | {
"text": "Can you tell me the ATMs I can use with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.994997501373291
},
{
"label": "POSITIVE",
"score": 0.005002517253160477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My phone has been stolen. | {
"text": "My phone has been stolen."
} | [
{
"label": "NEGATIVE",
"score": 0.996890127658844
},
{
"label": "POSITIVE",
"score": 0.0031099177431315184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I'm interested in using fiat currencies, which do you support? | {
"text": "I'm interested in using fiat currencies, which do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8296001553535461
},
{
"label": "POSITIVE",
"score": 0.17039984464645386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How much does currency exchange cost? | {
"text": "How much does currency exchange cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970735311508179
},
{
"label": "POSITIVE",
"score": 0.0029265189077705145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
The cash abroad exchange rate is applied wrong. | {
"text": "The cash abroad exchange rate is applied wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995354413986206
},
{
"label": "POSITIVE",
"score": 0.0004646141023840755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long do I wait for a transfer to take? | {
"text": "How long do I wait for a transfer to take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979694485664368
},
{
"label": "POSITIVE",
"score": 0.002030528150498867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
why has a cash withdrawal charged me? | {
"text": "why has a cash withdrawal charged me?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009285237174481153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Where do I go to verify my identity? | {
"text": "Where do I go to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987732768058777
},
{
"label": "POSITIVE",
"score": 0.0012266826815903187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
how to i go about getting my virtual card | {
"text": "how to i go about getting my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9899787902832031
},
{
"label": "POSITIVE",
"score": 0.010021217167377472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
If I wanted to change my PIN, how would I do that? | {
"text": "If I wanted to change my PIN, how would I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996405839920044
},
{
"label": "POSITIVE",
"score": 0.00035934807965531945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Who accepts the card? | {
"text": "Who accepts the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9900366067886353
},
{
"label": "POSITIVE",
"score": 0.009963376447558403
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card. | {
"text": "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card."
} | [
{
"label": "NEGATIVE",
"score": 0.008847322314977646
},
{
"label": "POSITIVE",
"score": 0.9911527037620544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Please help me set up a new PIN. | {
"text": "Please help me set up a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9897894263267517
},
{
"label": "POSITIVE",
"score": 0.01021061185747385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I think there's been an unauthorized cash withdrawal from my account. | {
"text": "I think there's been an unauthorized cash withdrawal from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.0005394336185418069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
A payment shows up on the app that I never made. | {
"text": "A payment shows up on the app that I never made."
} | [
{
"label": "NEGATIVE",
"score": 0.9794170260429382
},
{
"label": "POSITIVE",
"score": 0.020582983270287514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Transfer was declined. | {
"text": "Transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.0022169495932757854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Are you going to charge me to top up my card? | {
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5216350555419922
},
{
"label": "POSITIVE",
"score": 0.4783649444580078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can I change my address? | {
"text": "Can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991726279258728
},
{
"label": "POSITIVE",
"score": 0.0008273739949800074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How can I change my old pin to a new one? | {
"text": "How can I change my old pin to a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.00048895861255005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My card won't work right now. | {
"text": "My card won't work right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101991118863225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why did my transfer to a beneficiary fail? | {
"text": "Why did my transfer to a beneficiary fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995525479316711
},
{
"label": "POSITIVE",
"score": 0.00044746362254954875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I obtain a virtual card? | {
"text": "How can I obtain a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986095428466797
},
{
"label": "POSITIVE",
"score": 0.001390476361848414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I return an item? | {
"text": "Can I return an item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907716512680054
},
{
"label": "POSITIVE",
"score": 0.009228360839188099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there a limit to auto top? | {
"text": "Is there a limit to auto top?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937855005264282
},
{
"label": "POSITIVE",
"score": 0.0062145148403942585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What caused my top up to be reverted? | {
"text": "What caused my top up to be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.997373104095459
},
{
"label": "POSITIVE",
"score": 0.0026268421206623316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes. | {
"text": "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes."
} | [
{
"label": "NEGATIVE",
"score": 0.9937171936035156
},
{
"label": "POSITIVE",
"score": 0.006282731890678406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I deposited a cheque, but the balance hasn't changed yet. | {
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681991878896952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
The amount of cash I selected to withdraw is different than what I received. | {
"text": "The amount of cash I selected to withdraw is different than what I received."
} | [
{
"label": "NEGATIVE",
"score": 0.01112325582653284
},
{
"label": "POSITIVE",
"score": 0.9888767600059509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I don't recognize a purchase that was made with my card. | {
"text": "I don't recognize a purchase that was made with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9990699887275696
},
{
"label": "POSITIVE",
"score": 0.0009299903176724911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What's the process to receive a second card? | {
"text": "What's the process to receive a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949565529823303
},
{
"label": "POSITIVE",
"score": 0.00504348473623395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is American Express supported for adding funds? | {
"text": "Is American Express supported for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.993047297000885
},
{
"label": "POSITIVE",
"score": 0.006952675059437752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why is there a fee for getting cash? | {
"text": "Why is there a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986295700073242
},
{
"label": "POSITIVE",
"score": 0.0013704540906473994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already. | {
"text": "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already."
} | [
{
"label": "NEGATIVE",
"score": 0.9973424077033997
},
{
"label": "POSITIVE",
"score": 0.002657595556229353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
After I make a payment, how long will it be before it transitions from "pending" to complete? | {
"text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990217685699463
},
{
"label": "POSITIVE",
"score": 0.0009782853303477168
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
the balance has not changed, but I have deposited some money | {
"text": "the balance has not changed, but I have deposited some money"
} | [
{
"label": "NEGATIVE",
"score": 0.8813402652740479
},
{
"label": "POSITIVE",
"score": 0.11865973472595215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How long will it take for my cash withdrawal to stop pending | {
"text": "How long will it take for my cash withdrawal to stop pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9982574582099915
},
{
"label": "POSITIVE",
"score": 0.0017425207188352942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How can I dispute a debit transaction? | {
"text": "How can I dispute a debit transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982695579528809
},
{
"label": "POSITIVE",
"score": 0.001730463351123035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can a credit card be used to transfer money? | {
"text": "Can a credit card be used to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.0007101703085936606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I don't want to give you all my identify details. | {
"text": "I don't want to give you all my identify details."
} | [
{
"label": "NEGATIVE",
"score": 0.999439537525177
},
{
"label": "POSITIVE",
"score": 0.000560432905331254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Could you assist me in finding my lost card? | {
"text": "Could you assist me in finding my lost card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.0013484199298545718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How much to exchange currencies? | {
"text": "How much to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971910119056702
},
{
"label": "POSITIVE",
"score": 0.0028090414125472307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What ATMs can I use my card? | {
"text": "What ATMs can I use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968358874320984
},
{
"label": "POSITIVE",
"score": 0.0031640862580388784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I would like open a second card for my daughter, how can you assist me? | {
"text": "I would like open a second card for my daughter, how can you assist me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968580007553101
},
{
"label": "POSITIVE",
"score": 0.0031419412698596716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What is the formula for your exchange rate? | {
"text": "What is the formula for your exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.997907280921936
},
{
"label": "POSITIVE",
"score": 0.0020927328150719404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I made a mistake and need to cancel a transfer. | {
"text": "I made a mistake and need to cancel a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9987391829490662
},
{
"label": "POSITIVE",
"score": 0.0012608105316758156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I would like to activate my card. | {
"text": "I would like to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.021055731922388077
},
{
"label": "POSITIVE",
"score": 0.9789443016052246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is there a fee to add money to an international card? | {
"text": "Is there a fee to add money to an international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153895365074277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
How long do transfers from Europe take? | {
"text": "How long do transfers from Europe take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967775940895081
},
{
"label": "POSITIVE",
"score": 0.0032223924063146114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
why did my payment revert | {
"text": "why did my payment revert"
} | [
{
"label": "NEGATIVE",
"score": 0.9982189536094666
},
{
"label": "POSITIVE",
"score": 0.0017810616409406066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What all is needed for the identity verification? | {
"text": "What all is needed for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007002353668212891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Should my cash withdrawal still be pending? | {
"text": "Should my cash withdrawal still be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991445541381836
},
{
"label": "POSITIVE",
"score": 0.0008554718224331737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My app shows a direct debit that isn't mine. | {
"text": "My app shows a direct debit that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9992664456367493
},
{
"label": "POSITIVE",
"score": 0.0007335550035350025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I want some extra physical cards. | {
"text": "I want some extra physical cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9907982349395752
},
{
"label": "POSITIVE",
"score": 0.009201828390359879
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there a charge for topping up by card? | {
"text": "Is there a charge for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957068562507629
},
{
"label": "POSITIVE",
"score": 0.0042931134812533855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me? | {
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.0002283820795128122
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
The ATM gave me less cash than requested | {
"text": "The ATM gave me less cash than requested"
} | [
{
"label": "NEGATIVE",
"score": 0.9984995126724243
},
{
"label": "POSITIVE",
"score": 0.0015004847664386034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I bought an item then noticed the exchange rate was wrong. | {
"text": "I bought an item then noticed the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995216131210327
},
{
"label": "POSITIVE",
"score": 0.0004783371405210346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My top up says it is still pending | {
"text": "My top up says it is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.4319661855697632
},
{
"label": "POSITIVE",
"score": 0.5680338740348816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why am I seeing a transfer fee on my bank statement? | {
"text": "Why am I seeing a transfer fee on my bank statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989883303642273
},
{
"label": "POSITIVE",
"score": 0.0010116396006196737
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
When I tried to top up using my card, all of the money disappeared. | {
"text": "When I tried to top up using my card, all of the money disappeared."
} | [
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.000296042620902881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them? | {
"text": "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996589422225952
},
{
"label": "POSITIVE",
"score": 0.0003410070203244686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can you help me find the virtual card? | {
"text": "Can you help me find the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978973865509033
},
{
"label": "POSITIVE",
"score": 0.0021025785245001316
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What will I need to verify my identity | {
"text": "What will I need to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9949413537979126
},
{
"label": "POSITIVE",
"score": 0.005058656446635723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
How do I edit my personal details? | {
"text": "How do I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.99915611743927
},
{
"label": "POSITIVE",
"score": 0.000843934016302228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can I get some help to get me card activated? | {
"text": "Can I get some help to get me card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536678993143141
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why does my statement show various transaction times? | {
"text": "Why does my statement show various transaction times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971428513526917
},
{
"label": "POSITIVE",
"score": 0.002857089275494218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I exchange USD to GBP? | {
"text": "How do I exchange USD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.998418927192688
},
{
"label": "POSITIVE",
"score": 0.0015811220509931445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My top-up didn't work. | {
"text": "My top-up didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.00022356188856065273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I made a mistake this morning when I did a transfer. How do I reverse it? | {
"text": "I made a mistake this morning when I did a transfer. How do I reverse it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997523427009583
},
{
"label": "POSITIVE",
"score": 0.0002476523513905704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I need to update my phone number. | {
"text": "I need to update my phone number."
} | [
{
"label": "NEGATIVE",
"score": 0.9995177984237671
},
{
"label": "POSITIVE",
"score": 0.00048221388715319335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How does someone else top up my account | {
"text": "How does someone else top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998065173625946
},
{
"label": "POSITIVE",
"score": 0.001934789470396936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me. | {
"text": "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me."
} | [
{
"label": "NEGATIVE",
"score": 0.999177873134613
},
{
"label": "POSITIVE",
"score": 0.0008220481686294079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I cancelled my card payment | {
"text": "I cancelled my card payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.0003702020912896842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can I open an account for my offspring? | {
"text": "Can I open an account for my offspring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974763989448547
},
{
"label": "POSITIVE",
"score": 0.002523622242733836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
When will a transfer from the US post? | {
"text": "When will a transfer from the US post?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987548589706421
},
{
"label": "POSITIVE",
"score": 0.0012451106449589133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I got less cash than what I specified for through the ATM. | {
"text": "I got less cash than what I specified for through the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.998775064945221
},
{
"label": "POSITIVE",
"score": 0.001224904553964734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I know where the funds come from? | {
"text": "How do I know where the funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992907047271729
},
{
"label": "POSITIVE",
"score": 0.0007092234445735812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I see a $1 charge in a transaction. | {
"text": "I see a $1 charge in a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9917216897010803
},
{
"label": "POSITIVE",
"score": 0.00827824603766203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can you do exchanges of EUR? | {
"text": "Can you do exchanges of EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.15146362781524658
},
{
"label": "POSITIVE",
"score": 0.8485364317893982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What process should I use to transfer money into my account? | {
"text": "What process should I use to transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263729835860431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Is there an age limit to open an account | {
"text": "Is there an age limit to open an account"
} | [
{
"label": "NEGATIVE",
"score": 0.9738606810569763
},
{
"label": "POSITIVE",
"score": 0.026139335706830025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately! | {
"text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997021555900574
},
{
"label": "POSITIVE",
"score": 0.0002977943222504109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I want to top up by card | {
"text": "I want to top up by card"
} | [
{
"label": "NEGATIVE",
"score": 0.0014771255664527416
},
{
"label": "POSITIVE",
"score": 0.998522937297821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I topped up my account but the money isn't there now. | {
"text": "I topped up my account but the money isn't there now."
} | [
{
"label": "NEGATIVE",
"score": 0.998292863368988
},
{
"label": "POSITIVE",
"score": 0.0017071969341486692
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee? | {
"text": "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.49878767132759094
},
{
"label": "POSITIVE",
"score": 0.5012122988700867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How much will it cost me for a SEPA transfer? | {
"text": "How much will it cost me for a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994248151779175
},
{
"label": "POSITIVE",
"score": 0.0005751708522439003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I used my card top-up but all of the money is missing. | {
"text": "I used my card top-up but all of the money is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996644258499146
},
{
"label": "POSITIVE",
"score": 0.00033561914460733533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Which countries are you in? | {
"text": "Which countries are you in?"
} | [
{
"label": "NEGATIVE",
"score": 0.8088276386260986
},
{
"label": "POSITIVE",
"score": 0.19117237627506256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why won't my virtual card work? | {
"text": "Why won't my virtual card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116338428109884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
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