customer_id
int64 104k
999k
| customer_name
stringlengths 6
31
| customer_segment
stringclasses 3
values | customer_nps
float64 0.1
10
| customer_comment
stringclasses 20
values |
|---|---|---|---|---|
823,141 | Cook-Little | sole_proprietor | 7.2 | Customer support was helpful, but the product could be more intuitive. |
834,403 | Keller and Sons | sole_proprietor | 4.2 | Support team is responsive, but the platform is confusing. |
693,383 | Martin, Duncan and Payne | enterprise | 1.1 | Worst product I’ve used. Would not recommend to anyone. |
244,756 | Stokes, Anderson and Williams | smb | 5.3 | Product is okay, but it feels overpriced for what it offers. |
306,477 | Davis-Barr | smb | 1.9 | Worst product I’ve used. Would not recommend to anyone. |
776,066 | Robinson, Heath and Kidd | smb | 3.7 | Worst product I’ve used. Would not recommend to anyone. |
540,543 | Harrison-Barber | sole_proprietor | 1.8 | Worst product I’ve used. Would not recommend to anyone. |
109,453 | Faulkner Inc | enterprise | 3.7 | Customer support was unhelpful and the product is buggy. |
653,653 | Ramirez-Martinez | smb | 3.1 | Extremely confusing interface and poor user experience. |
658,032 | Tate Inc | sole_proprietor | 9.9 | Excellent customer care and great value for the price. |
259,071 | Scott, Willis and Nelson | smb | 0.2 | Worst product I’ve used. Would not recommend to anyone. |
922,535 | Pierce, Bailey and Smith | sole_proprietor | 0.2 | Customer support was unhelpful and the product is buggy. |
809,151 | Arias LLC | sole_proprietor | 7.7 | Happy with the service, but pricing could be more competitive. |
510,061 | Brown-Greer | enterprise | 9.5 | Amazing service! I love how easy it is to use the platform. |
600,016 | Hutchinson-Newton | smb | 2.6 | Not worth the price. Very disappointing service. |
739,374 | Smith-Wu | enterprise | 8.4 | Satisfied with the platform, but there is room for growth. |
226,436 | Brown-Weaver | enterprise | 3.4 | Worst product I’ve used. Would not recommend to anyone. |
852,183 | Bishop, Blake and Hunter | smb | 4.3 | Average experience, nothing special. |
870,725 | Wood, Thompson and Ross | smb | 0.9 | Extremely confusing interface and poor user experience. |
750,169 | Kennedy Ltd | smb | 4.2 | Product is okay, but it feels overpriced for what it offers. |
395,508 | Taylor, Davis and Nelson | enterprise | 5.5 | Product is okay, but it feels overpriced for what it offers. |
751,911 | Martinez Group | smb | 6 | The platform works, but the user experience is lacking. |
870,502 | Aguilar-Clark | sole_proprietor | 0.7 | Extremely confusing interface and poor user experience. |
423,850 | Johnston PLC | smb | 2.5 | Extremely confusing interface and poor user experience. |
750,697 | Mueller-Jordan | sole_proprietor | 8 | Satisfied with the platform, but there is room for growth. |
925,493 | Chavez, Friedman and Aguilar | sole_proprietor | 7.3 | Good overall experience, but could use some improvements. |
224,828 | Woodward-Sanchez | smb | 8.7 | Customer support was helpful, but the product could be more intuitive. |
910,113 | Clark, Turner and Schaefer | enterprise | 5.9 | Product is okay, but it feels overpriced for what it offers. |
423,383 | Dominguez-Holt | sole_proprietor | 8.8 | Customer support was helpful, but the product could be more intuitive. |
104,270 | Adkins-Martin | sole_proprietor | 2.7 | Not worth the price. Very disappointing service. |
236,840 | Reed and Sons | smb | 0.3 | Customer support was unhelpful and the product is buggy. |
608,480 | Washington-Williams | sole_proprietor | 7.6 | Good overall experience, but could use some improvements. |
524,736 | Moore, Wagner and Anderson | sole_proprietor | 8.5 | Good overall experience, but could use some improvements. |
956,215 | Martin and Sons | smb | 1.6 | Worst product I’ve used. Would not recommend to anyone. |
547,935 | Leblanc-Williams | smb | 6 | Not bad, but definitely needs improvement. |
624,932 | Hudson Ltd | sole_proprietor | 9.8 | Fantastic value and very easy to understand. |
999,068 | Harris Inc | sole_proprietor | 8.6 | Pretty good value for money, but some features could be enhanced. |
877,745 | May PLC | enterprise | 3.2 | Customer support was unhelpful and the product is buggy. |
409,957 | Richardson, Bell and Neal | smb | 0.5 | Terrible experience. The platform is difficult to use. |
360,488 | Rodriguez Ltd | sole_proprietor | 6.2 | The platform works, but the user experience is lacking. |
444,685 | Bell, Palmer and Holt | sole_proprietor | 4.9 | Not bad, but definitely needs improvement. |
460,352 | Grant, Stephens and Page | sole_proprietor | 3.4 | Extremely confusing interface and poor user experience. |
171,284 | Bryant, Williams and Bernard | smb | 1.5 | Not worth the price. Very disappointing service. |
810,191 | Hart, Beasley and Sawyer | sole_proprietor | 1.3 | Not worth the price. Very disappointing service. |
498,004 | Davies and Sons | sole_proprietor | 4.1 | Support team is responsive, but the platform is confusing. |
594,745 | Ellis, Chapman and Miller | sole_proprietor | 5.7 | Average experience, nothing special. |
558,244 | Higgins-Patterson | enterprise | 8.5 | Good overall experience, but could use some improvements. |
635,360 | Harvey-Faulkner | sole_proprietor | 7.9 | Happy with the service, but pricing could be more competitive. |
125,776 | Snow Ltd | enterprise | 3 | Extremely confusing interface and poor user experience. |
903,684 | Obrien PLC | sole_proprietor | 5.6 | Product is okay, but it feels overpriced for what it offers. |
358,255 | Aguilar, Cordova and Manning | smb | 7.4 | Customer support was helpful, but the product could be more intuitive. |
441,876 | Hansen-Keith | enterprise | 9.3 | Excellent customer care and great value for the price. |
191,190 | Collins, Mccoy and Cruz | smb | 6.5 | Average experience, nothing special. |
410,175 | Hughes, Morgan and Phillips | enterprise | 7.7 | Pretty good value for money, but some features could be enhanced. |
838,838 | Gomez, Brown and White | smb | 4.5 | The platform works, but the user experience is lacking. |
711,020 | Christensen, Riley and Thomas | sole_proprietor | 3.6 | Customer support was unhelpful and the product is buggy. |
263,050 | Edwards and Sons | sole_proprietor | 9.9 | Amazing service! I love how easy it is to use the platform. |
122,494 | Robinson Group | smb | 9.2 | Amazing service! I love how easy it is to use the platform. |
244,430 | Harper and Sons | smb | 2.5 | Customer support was unhelpful and the product is buggy. |
871,542 | Wilson Ltd | enterprise | 4 | Product is okay, but it feels overpriced for what it offers. |
666,468 | Ward, Owens and Pearson | enterprise | 6.7 | Support team is responsive, but the platform is confusing. |
471,569 | Campbell, Tran and Allen | enterprise | 1.4 | Not worth the price. Very disappointing service. |
366,333 | Warren-David | sole_proprietor | 5.5 | Support team is responsive, but the platform is confusing. |
702,394 | Scott Group | sole_proprietor | 9 | User-friendly platform and exceptional support team. |
331,805 | Thomas-Neal | enterprise | 0.2 | Extremely confusing interface and poor user experience. |
319,724 | Rivers-Thompson | enterprise | 0.1 | Worst product I’ve used. Would not recommend to anyone. |
874,318 | Hatfield, Mann and Hayden | sole_proprietor | 5.9 | Not bad, but definitely needs improvement. |
755,075 | James-Brown | smb | 1.7 | Customer support was unhelpful and the product is buggy. |
561,354 | Cole-Padilla | smb | 8.3 | Pretty good value for money, but some features could be enhanced. |
476,257 | Jones and Sons | sole_proprietor | 1.7 | Customer support was unhelpful and the product is buggy. |
454,036 | Dorsey Group | smb | 5.7 | Average experience, nothing special. |
643,286 | Miller Ltd | sole_proprietor | 2.9 | Terrible experience. The platform is difficult to use. |
719,919 | Warren, Turner and Perez | sole_proprietor | 7.9 | Satisfied with the platform, but there is room for growth. |
804,929 | Wright-Jones | smb | 3.8 | Worst product I’ve used. Would not recommend to anyone. |
437,118 | Hernandez, King and Atkins | enterprise | 5.7 | Support team is responsive, but the platform is confusing. |
122,861 | Li Group | enterprise | 9 | User-friendly platform and exceptional support team. |
438,727 | Davis-Jones | sole_proprietor | 9.7 | User-friendly platform and exceptional support team. |
592,029 | Dunn, Tate and Hammond | enterprise | 2.3 | Worst product I’ve used. Would not recommend to anyone. |
850,682 | Francis, Smith and Thompson | sole_proprietor | 3.1 | Extremely confusing interface and poor user experience. |
911,489 | Davis-Rodgers | enterprise | 0.5 | Customer support was unhelpful and the product is buggy. |
575,138 | Bryan Group | smb | 9.7 | User-friendly platform and exceptional support team. |
991,964 | Johnson PLC | sole_proprietor | 1.7 | Customer support was unhelpful and the product is buggy. |
931,721 | Blanchard Ltd | enterprise | 3.2 | Extremely confusing interface and poor user experience. |
125,667 | Solis, Golden and Robinson | enterprise | 8.5 | Satisfied with the platform, but there is room for growth. |
986,093 | Flynn, Carter and Bishop | sole_proprietor | 8.2 | Customer support was helpful, but the product could be more intuitive. |
834,819 | Pierce-Stevenson | sole_proprietor | 1.7 | Customer support was unhelpful and the product is buggy. |
388,005 | Morris LLC | smb | 0.9 | Customer support was unhelpful and the product is buggy. |
770,740 | Reynolds and Sons | enterprise | 2.6 | Worst product I’ve used. Would not recommend to anyone. |
541,772 | Horne, Henry and Bowen | sole_proprietor | 3.6 | Worst product I’ve used. Would not recommend to anyone. |
426,830 | Doyle, Nichols and Levy | smb | 7.5 | Satisfied with the platform, but there is room for growth. |
189,552 | Ortega, Sanchez and Savage | smb | 7.6 | Pretty good value for money, but some features could be enhanced. |
320,320 | Ryan, Kaiser and Clark | smb | 9.8 | Excellent customer care and great value for the price. |
576,406 | Terry-Nelson | enterprise | 5.3 | Product is okay, but it feels overpriced for what it offers. |
606,666 | Knight Ltd | smb | 6.7 | Product is okay, but it feels overpriced for what it offers. |
105,464 | Friedman-Lyons | smb | 9.6 | Amazing service! I love how easy it is to use the platform. |
562,033 | Jackson PLC | sole_proprietor | 8.6 | Good overall experience, but could use some improvements. |
566,780 | Robles, Cline and Sullivan | smb | 5.4 | Product is okay, but it feels overpriced for what it offers. |
654,383 | Estrada, Willis and Wilson | sole_proprietor | 5.3 | Not bad, but definitely needs improvement. |
685,312 | Rush, Lindsey and Villarreal | enterprise | 1.9 | Extremely confusing interface and poor user experience. |
111,225 | Cherry, Guzman and Foster | smb | 8.9 | Satisfied with the platform, but there is room for growth. |
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