customer_id
int64 104k
999k
| customer_name
stringlengths 6
31
| customer_segment
stringclasses 3
values | customer_nps
float64 0.1
10
| customer_comment
stringclasses 20
values |
|---|---|---|---|---|
247,713 | Gardner-Brown | enterprise | 9.4 | Excellent customer care and great value for the price. |
826,247 | Jimenez, Phillips and Smith | smb | 3.2 | Terrible experience. The platform is difficult to use. |
188,786 | Gutierrez-Sanchez | smb | 7.2 | Satisfied with the platform, but there is room for growth. |
836,097 | Warren-Young | sole_proprietor | 9.1 | User-friendly platform and exceptional support team. |
425,603 | Garcia-Cook | smb | 5.7 | The platform works, but the user experience is lacking. |
173,637 | Vargas-Allison | enterprise | 2.1 | Extremely confusing interface and poor user experience. |
326,786 | Howard-Parker | enterprise | 8.2 | Good overall experience, but could use some improvements. |
315,880 | Bush, Harding and Graham | sole_proprietor | 7.1 | Happy with the service, but pricing could be more competitive. |
181,701 | Cabrera, Mccarthy and Mcfarland | enterprise | 3.1 | Not worth the price. Very disappointing service. |
294,177 | Gonzales LLC | sole_proprietor | 3.9 | Extremely confusing interface and poor user experience. |
378,740 | Gonzales, Shields and Sexton | sole_proprietor | 7.9 | Customer support was helpful, but the product could be more intuitive. |
198,777 | Strickland, Harris and Cherry | smb | 1.6 | Terrible experience. The platform is difficult to use. |
639,731 | Ho PLC | smb | 2.8 | Customer support was unhelpful and the product is buggy. |
238,290 | Farmer Group | sole_proprietor | 2.2 | Worst product I’ve used. Would not recommend to anyone. |
969,908 | Craig Inc | enterprise | 3.7 | Customer support was unhelpful and the product is buggy. |
140,265 | Holder Inc | sole_proprietor | 2.3 | Extremely confusing interface and poor user experience. |
772,263 | Howard, Chapman and Martin | enterprise | 3.6 | Terrible experience. The platform is difficult to use. |
554,694 | Russo, Kane and Nielsen | enterprise | 9.4 | The product experience is top-notch! Couldn't be happier. |
853,510 | Kramer, Nguyen and Daniels | enterprise | 9.1 | Fantastic value and very easy to understand. |
484,666 | Paul, Herring and Juarez | enterprise | 9.5 | Fantastic value and very easy to understand. |
760,835 | Gibbs and Sons | sole_proprietor | 5.6 | The platform works, but the user experience is lacking. |
471,802 | Smith LLC | sole_proprietor | 9.5 | Amazing service! I love how easy it is to use the platform. |
286,099 | Mcbride, Torres and Marquez | enterprise | 1.8 | Customer support was unhelpful and the product is buggy. |
983,065 | Calderon-Guzman | sole_proprietor | 6.9 | Product is okay, but it feels overpriced for what it offers. |
673,110 | Gibson, Clarke and Taylor | enterprise | 3.9 | Terrible experience. The platform is difficult to use. |
718,852 | Coleman, Becker and Jenkins | enterprise | 3.4 | Extremely confusing interface and poor user experience. |
161,425 | Koch-Evans | enterprise | 6.6 | Average experience, nothing special. |
362,467 | Hall, Fisher and Best | smb | 2.1 | Worst product I’ve used. Would not recommend to anyone. |
733,837 | Calhoun, Wang and Little | enterprise | 4.5 | Average experience, nothing special. |
448,435 | White-Taylor | sole_proprietor | 7.4 | Pretty good value for money, but some features could be enhanced. |
791,483 | Mosley Group | sole_proprietor | 3.2 | Terrible experience. The platform is difficult to use. |
613,427 | Parker-Walls | enterprise | 6.7 | Support team is responsive, but the platform is confusing. |
753,600 | Mcguire, Farrell and Morgan | smb | 7.4 | Customer support was helpful, but the product could be more intuitive. |
501,075 | Clements and Sons | enterprise | 5.8 | Support team is responsive, but the platform is confusing. |
695,512 | Hoffman Group | smb | 4.5 | Not bad, but definitely needs improvement. |
386,962 | Jacobs-Bennett | sole_proprietor | 5.2 | Not bad, but definitely needs improvement. |
533,124 | Mcdaniel Group | enterprise | 6.8 | Product is okay, but it feels overpriced for what it offers. |
741,025 | Anderson Ltd | smb | 9.5 | User-friendly platform and exceptional support team. |
521,282 | Rogers LLC | enterprise | 7.8 | Satisfied with the platform, but there is room for growth. |
457,256 | Jones, Huffman and Johnson | smb | 7.4 | Good overall experience, but could use some improvements. |
386,514 | Gould and Sons | sole_proprietor | 9.4 | User-friendly platform and exceptional support team. |
616,483 | Brown-Vargas | smb | 4.4 | Product is okay, but it feels overpriced for what it offers. |
807,094 | Fleming-Miller | smb | 6.4 | Average experience, nothing special. |
407,805 | Brown-Herring | smb | 4.9 | The platform works, but the user experience is lacking. |
847,257 | Hall-Lindsey | sole_proprietor | 0.8 | Extremely confusing interface and poor user experience. |
251,353 | Watkins, Young and Conner | sole_proprietor | 8.7 | Happy with the service, but pricing could be more competitive. |
875,729 | Ramirez, Lester and Lopez | smb | 2.2 | Worst product I’ve used. Would not recommend to anyone. |
675,430 | Hernandez-Clements | sole_proprietor | 7.6 | Good overall experience, but could use some improvements. |
847,505 | Mejia, Martin and Morales | sole_proprietor | 3 | Terrible experience. The platform is difficult to use. |
382,924 | Lee, Cole and Cardenas | enterprise | 1.7 | Terrible experience. The platform is difficult to use. |
787,902 | Johnson, Welch and Walters | smb | 4.4 | Not bad, but definitely needs improvement. |
776,501 | Wilson, Navarro and Nelson | enterprise | 4.2 | Not bad, but definitely needs improvement. |
575,299 | Sanchez-Green | sole_proprietor | 1.3 | Terrible experience. The platform is difficult to use. |
675,234 | Simpson, Pollard and Hicks | sole_proprietor | 3.3 | Extremely confusing interface and poor user experience. |
453,572 | Miranda Ltd | enterprise | 4.9 | Product is okay, but it feels overpriced for what it offers. |
977,922 | Gilbert-Hernandez | smb | 5.6 | Average experience, nothing special. |
709,893 | Davis Group | sole_proprietor | 0.2 | Extremely confusing interface and poor user experience. |
847,181 | Stone and Sons | enterprise | 1 | Worst product I’ve used. Would not recommend to anyone. |
852,252 | Hogan Ltd | enterprise | 6.2 | Product is okay, but it feels overpriced for what it offers. |
714,514 | Berry, Nelson and Hawkins | enterprise | 7.1 | Customer support was helpful, but the product could be more intuitive. |
889,890 | Franco, Stevens and Decker | sole_proprietor | 3.2 | Not worth the price. Very disappointing service. |
176,122 | Page-Cole | enterprise | 7.2 | Pretty good value for money, but some features could be enhanced. |
521,272 | Klein-Young | enterprise | 8.4 | Satisfied with the platform, but there is room for growth. |
130,992 | Cooper, Nguyen and Perez | smb | 6.2 | Average experience, nothing special. |
626,564 | Brewer, Moore and Smith | enterprise | 9.1 | Fantastic value and very easy to understand. |
338,793 | Lopez LLC | enterprise | 2.4 | Worst product I’ve used. Would not recommend to anyone. |
147,250 | Mann-Shelton | enterprise | 9.4 | Amazing service! I love how easy it is to use the platform. |
539,599 | Williams Inc | smb | 7.9 | Satisfied with the platform, but there is room for growth. |
831,431 | Floyd Inc | smb | 5 | Product is okay, but it feels overpriced for what it offers. |
471,096 | King and Sons | smb | 9.6 | Amazing service! I love how easy it is to use the platform. |
773,525 | Pitts Inc | enterprise | 8.4 | Good overall experience, but could use some improvements. |
795,493 | Woods, Santos and Vaughn | smb | 3.4 | Worst product I’ve used. Would not recommend to anyone. |
567,946 | Gomez-Watkins | enterprise | 5.9 | Not bad, but definitely needs improvement. |
112,242 | Wyatt, Hooper and Moon | enterprise | 7.5 | Good overall experience, but could use some improvements. |
195,556 | Garcia-Brown | enterprise | 6.9 | Not bad, but definitely needs improvement. |
935,358 | Underwood, Rivera and Smith | smb | 0.1 | Customer support was unhelpful and the product is buggy. |
995,859 | Riley Group | sole_proprietor | 9.7 | Amazing service! I love how easy it is to use the platform. |
720,169 | Hines Ltd | sole_proprietor | 7 | Satisfied with the platform, but there is room for growth. |
370,912 | Davis, Stark and Johnson | sole_proprietor | 2.3 | Worst product I’ve used. Would not recommend to anyone. |
834,613 | Christian-King | smb | 3.3 | Terrible experience. The platform is difficult to use. |
772,078 | Butler, Castro and Ross | enterprise | 5.5 | Average experience, nothing special. |
967,195 | Gibbs Ltd | enterprise | 5.6 | Support team is responsive, but the platform is confusing. |
189,605 | Cooper Ltd | enterprise | 3.7 | Customer support was unhelpful and the product is buggy. |
106,107 | Smith-Cunningham | sole_proprietor | 0.5 | Customer support was unhelpful and the product is buggy. |
139,268 | Dixon-Proctor | sole_proprietor | 7 | Happy with the service, but pricing could be more competitive. |
156,726 | Sandoval, Johnson and Jones | smb | 9.1 | User-friendly platform and exceptional support team. |
693,644 | Cline-Larsen | sole_proprietor | 3.2 | Customer support was unhelpful and the product is buggy. |
847,446 | Collins, Everett and Robertson | enterprise | 6.6 | Support team is responsive, but the platform is confusing. |
411,772 | Rodriguez Ltd | smb | 5.5 | Product is okay, but it feels overpriced for what it offers. |
420,940 | Ellis, Smith and Trevino | enterprise | 3.3 | Worst product I’ve used. Would not recommend to anyone. |
326,607 | Hamilton LLC | enterprise | 9 | The product experience is top-notch! Couldn't be happier. |
748,762 | Tucker, Lewis and Dennis | sole_proprietor | 3.4 | Worst product I’ve used. Would not recommend to anyone. |
461,761 | Burns, Brown and Lopez | enterprise | 9.8 | Excellent customer care and great value for the price. |
414,554 | Smith Group | enterprise | 5 | Not bad, but definitely needs improvement. |
361,174 | Johnson Inc | sole_proprietor | 5.8 | Average experience, nothing special. |
874,965 | Bass, Eaton and Walton | sole_proprietor | 0.5 | Worst product I’ve used. Would not recommend to anyone. |
747,138 | Jenkins-Christensen | smb | 2.2 | Worst product I’ve used. Would not recommend to anyone. |
938,114 | Rodriguez, Buck and Wallace | sole_proprietor | 6.3 | The platform works, but the user experience is lacking. |
189,297 | Jones Inc | smb | 5.4 | The platform works, but the user experience is lacking. |
988,053 | Moreno-Randolph | enterprise | 6.8 | Product is okay, but it feels overpriced for what it offers. |
Subsets and Splits