customer_id
int64 104k
999k
| customer_name
stringlengths 6
31
| customer_segment
stringclasses 3
values | customer_nps
float64 0.1
10
| customer_comment
stringclasses 20
values |
|---|---|---|---|---|
626,515 | Lee, Jordan and Fisher | sole_proprietor | 5.9 | Product is okay, but it feels overpriced for what it offers. |
558,863 | Wells, Taylor and Lee | sole_proprietor | 5.2 | Product is okay, but it feels overpriced for what it offers. |
106,051 | Smith-Sweeney | smb | 3.4 | Extremely confusing interface and poor user experience. |
243,810 | Weeks, Maynard and Michael | smb | 2.3 | Terrible experience. The platform is difficult to use. |
594,730 | Martinez-Smith | smb | 0.9 | Terrible experience. The platform is difficult to use. |
110,597 | Baker LLC | sole_proprietor | 6.6 | Support team is responsive, but the platform is confusing. |
694,147 | Clark, Arnold and Castro | enterprise | 5.6 | The platform works, but the user experience is lacking. |
896,285 | Petty LLC | smb | 1.9 | Not worth the price. Very disappointing service. |
800,929 | Aguirre and Sons | enterprise | 2.7 | Customer support was unhelpful and the product is buggy. |
934,735 | Aguilar-Smith | smb | 3 | Worst product I’ve used. Would not recommend to anyone. |
696,970 | Cooper and Sons | sole_proprietor | 0.9 | Terrible experience. The platform is difficult to use. |
336,718 | Washington, Fields and Gonzalez | sole_proprietor | 3.6 | Terrible experience. The platform is difficult to use. |
192,933 | Jones Group | sole_proprietor | 5.8 | Not bad, but definitely needs improvement. |
874,578 | Rowe, Taylor and Fisher | enterprise | 1.1 | Worst product I’ve used. Would not recommend to anyone. |
323,804 | Alvarez, Young and Baker | smb | 9.8 | The product experience is top-notch! Couldn't be happier. |
759,342 | Gilbert, Murray and Powell | enterprise | 0.5 | Terrible experience. The platform is difficult to use. |
127,571 | Gray Group | enterprise | 3.2 | Not worth the price. Very disappointing service. |
799,745 | Quinn-Miller | smb | 2.9 | Extremely confusing interface and poor user experience. |
235,043 | Anderson, Walker and Morales | sole_proprietor | 6.5 | The platform works, but the user experience is lacking. |
410,370 | Jones-Gallegos | enterprise | 3.9 | Customer support was unhelpful and the product is buggy. |
532,723 | Hoffman and Sons | enterprise | 3.2 | Not worth the price. Very disappointing service. |
712,308 | Cooper, Johnson and Parker | sole_proprietor | 2.8 | Not worth the price. Very disappointing service. |
985,033 | Mccullough Ltd | sole_proprietor | 2.9 | Customer support was unhelpful and the product is buggy. |
751,327 | Jackson Group | smb | 3.5 | Extremely confusing interface and poor user experience. |
115,847 | Cook-Wood | enterprise | 5.3 | Product is okay, but it feels overpriced for what it offers. |
140,806 | Fuller Ltd | sole_proprietor | 8.8 | Customer support was helpful, but the product could be more intuitive. |
725,069 | Mccoy, Castillo and Watkins | smb | 0.1 | Worst product I’ve used. Would not recommend to anyone. |
551,540 | Johnson Inc | enterprise | 2.9 | Worst product I’ve used. Would not recommend to anyone. |
698,697 | Evans-Anderson | sole_proprietor | 3.2 | Not worth the price. Very disappointing service. |
104,021 | Pittman, Miller and King | smb | 5 | Average experience, nothing special. |
397,317 | Mullins-Riggs | sole_proprietor | 6.3 | The platform works, but the user experience is lacking. |
385,382 | Rodriguez, Taylor and Mosley | sole_proprietor | 4.6 | The platform works, but the user experience is lacking. |
342,326 | Copeland Group | sole_proprietor | 4.8 | Not bad, but definitely needs improvement. |
847,647 | Johnson-Salinas | sole_proprietor | 1.3 | Worst product I’ve used. Would not recommend to anyone. |
761,456 | Rodriguez-Lindsey | enterprise | 7.2 | Pretty good value for money, but some features could be enhanced. |
395,985 | Barry-Cummings | sole_proprietor | 4.6 | Support team is responsive, but the platform is confusing. |
733,937 | Baker-Phillips | enterprise | 3.8 | Customer support was unhelpful and the product is buggy. |
411,998 | Jones-Alvarado | sole_proprietor | 3.7 | Customer support was unhelpful and the product is buggy. |
965,001 | Larsen-Richards | sole_proprietor | 5.3 | Not bad, but definitely needs improvement. |
478,998 | Hudson-Hall | enterprise | 5.6 | Average experience, nothing special. |
747,619 | Cooper-Duffy | sole_proprietor | 4.7 | Product is okay, but it feels overpriced for what it offers. |
706,935 | Reilly, Jimenez and Reynolds | sole_proprietor | 2.9 | Worst product I’ve used. Would not recommend to anyone. |
951,929 | Scott-Stewart | smb | 4.5 | Average experience, nothing special. |
231,128 | Mendoza-Cox | sole_proprietor | 6.9 | Average experience, nothing special. |
602,136 | Jones, Novak and Schaefer | smb | 5.9 | Product is okay, but it feels overpriced for what it offers. |
414,294 | Evans, Villa and Lee | smb | 5.9 | Average experience, nothing special. |
661,481 | Miller LLC | sole_proprietor | 6.7 | Product is okay, but it feels overpriced for what it offers. |
296,149 | Elliott, Marquez and Salas | enterprise | 0.4 | Extremely confusing interface and poor user experience. |
135,206 | Brown Inc | sole_proprietor | 3.5 | Terrible experience. The platform is difficult to use. |
286,097 | Kerr, Hughes and Clark | enterprise | 8.2 | Pretty good value for money, but some features could be enhanced. |
835,692 | Elliott, Williams and Williams | sole_proprietor | 2.8 | Terrible experience. The platform is difficult to use. |
761,796 | Rodriguez Ltd | smb | 6 | The platform works, but the user experience is lacking. |
921,695 | Casey, Kirby and Allen | enterprise | 4.6 | The platform works, but the user experience is lacking. |
492,205 | Peterson, Dodson and Vaughn | smb | 3.2 | Terrible experience. The platform is difficult to use. |
434,899 | Mitchell, Ramos and Woods | sole_proprietor | 8.1 | Good overall experience, but could use some improvements. |
355,783 | Burch Group | sole_proprietor | 4.7 | The platform works, but the user experience is lacking. |
120,123 | Alvarez, King and Mitchell | smb | 2.8 | Customer support was unhelpful and the product is buggy. |
303,507 | Cross-Wilson | enterprise | 3.9 | Extremely confusing interface and poor user experience. |
178,391 | Cooke Group | enterprise | 3.4 | Not worth the price. Very disappointing service. |
502,529 | Mccarthy, Carter and Krause | smb | 2.9 | Terrible experience. The platform is difficult to use. |
898,688 | Key-Moore | smb | 7.6 | Satisfied with the platform, but there is room for growth. |
317,756 | Miller, Johnson and Gomez | sole_proprietor | 5.2 | Product is okay, but it feels overpriced for what it offers. |
824,945 | Taylor Ltd | sole_proprietor | 3.1 | Not worth the price. Very disappointing service. |
430,562 | Lewis, Davidson and Dean | enterprise | 8.1 | Pretty good value for money, but some features could be enhanced. |
217,040 | Perez LLC | smb | 1 | Extremely confusing interface and poor user experience. |
298,690 | Jensen, Morales and Turner | smb | 7.3 | Customer support was helpful, but the product could be more intuitive. |
256,476 | Oconnor and Sons | sole_proprietor | 8.4 | Satisfied with the platform, but there is room for growth. |
517,223 | Clark-Fox | enterprise | 0.5 | Extremely confusing interface and poor user experience. |
590,045 | Erickson Group | enterprise | 9.5 | Excellent customer care and great value for the price. |
648,886 | Duncan, Harrington and Smith | smb | 8.8 | Customer support was helpful, but the product could be more intuitive. |
891,185 | White-James | sole_proprietor | 6.1 | The platform works, but the user experience is lacking. |
172,934 | Brooks PLC | sole_proprietor | 0.7 | Not worth the price. Very disappointing service. |
599,989 | Joseph Inc | smb | 0.1 | Extremely confusing interface and poor user experience. |
892,467 | Jackson Group | smb | 4.1 | Product is okay, but it feels overpriced for what it offers. |
997,765 | Robinson, Baker and Rodriguez | sole_proprietor | 1.5 | Worst product I’ve used. Would not recommend to anyone. |
856,593 | Floyd PLC | sole_proprietor | 9.9 | Fantastic value and very easy to understand. |
666,582 | Wells-Willis | sole_proprietor | 6.8 | Average experience, nothing special. |
132,069 | Yang LLC | smb | 1.9 | Not worth the price. Very disappointing service. |
331,951 | Young LLC | smb | 1.9 | Customer support was unhelpful and the product is buggy. |
949,796 | Vasquez, Mathews and Franco | sole_proprietor | 9.5 | Fantastic value and very easy to understand. |
415,906 | Ramirez-Riley | sole_proprietor | 2.5 | Extremely confusing interface and poor user experience. |
412,394 | Walker, Castillo and Diaz | sole_proprietor | 9.9 | User-friendly platform and exceptional support team. |
292,590 | Robinson LLC | sole_proprietor | 8.7 | Satisfied with the platform, but there is room for growth. |
229,057 | Pena, Stevens and Patterson | sole_proprietor | 3.5 | Terrible experience. The platform is difficult to use. |
395,670 | Perry-Christensen | sole_proprietor | 5.8 | The platform works, but the user experience is lacking. |
808,891 | Patterson-Parks | smb | 0.9 | Customer support was unhelpful and the product is buggy. |
673,540 | Mckenzie Group | smb | 7.6 | Customer support was helpful, but the product could be more intuitive. |
955,904 | Marshall-Jones | smb | 5.5 | Product is okay, but it feels overpriced for what it offers. |
807,400 | Higgins-Graham | sole_proprietor | 1.5 | Not worth the price. Very disappointing service. |
716,189 | Mendez, Wilson and Gomez | enterprise | 7.8 | Customer support was helpful, but the product could be more intuitive. |
400,342 | Hernandez, Brewer and Ward | enterprise | 8.3 | Customer support was helpful, but the product could be more intuitive. |
138,702 | Rasmussen, Fleming and Curry | sole_proprietor | 1.8 | Customer support was unhelpful and the product is buggy. |
145,355 | Smith, Martinez and Richardson | enterprise | 4.6 | Product is okay, but it feels overpriced for what it offers. |
824,191 | Cole Group | sole_proprietor | 4.5 | Support team is responsive, but the platform is confusing. |
873,426 | Rowe-Myers | sole_proprietor | 7.4 | Happy with the service, but pricing could be more competitive. |
402,847 | Welch-Khan | smb | 5 | Support team is responsive, but the platform is confusing. |
363,928 | Velazquez Ltd | enterprise | 7.6 | Customer support was helpful, but the product could be more intuitive. |
274,024 | Hill-Baker | sole_proprietor | 3.4 | Terrible experience. The platform is difficult to use. |
609,301 | Bruce LLC | sole_proprietor | 0.7 | Terrible experience. The platform is difficult to use. |
498,536 | Kelly-Walters | sole_proprietor | 3.5 | Not worth the price. Very disappointing service. |
Subsets and Splits