customer_id
int64
104k
999k
customer_name
stringlengths
6
31
customer_segment
stringclasses
3 values
customer_nps
float64
0.1
10
customer_comment
stringclasses
20 values
745,382
Mitchell Inc
smb
1.6
Terrible experience. The platform is difficult to use.
541,302
Medina, Williams and Adams
sole_proprietor
9.3
User-friendly platform and exceptional support team.
217,815
Peters-Perkins
smb
9.8
Fantastic value and very easy to understand.
426,033
Benitez, Swanson and Kelly
sole_proprietor
6.2
The platform works, but the user experience is lacking.
985,082
Blake PLC
smb
5
Average experience, nothing special.
394,420
Calhoun, Nelson and Mendez
sole_proprietor
1
Worst product I’ve used. Would not recommend to anyone.
257,923
James, Davis and Reid
sole_proprietor
3.5
Not worth the price. Very disappointing service.
969,739
Aguirre, Johnson and Mendez
enterprise
9.9
User-friendly platform and exceptional support team.
219,308
Yoder and Sons
smb
9.1
Excellent customer care and great value for the price.
436,975
Morris, Blankenship and Jones
sole_proprietor
5.6
Not bad, but definitely needs improvement.
942,267
Sanchez, Reynolds and Johnson
sole_proprietor
4
Not bad, but definitely needs improvement.
940,203
Monroe-Taylor
smb
9.9
Excellent customer care and great value for the price.
658,648
Guzman-Bolton
smb
3.5
Extremely confusing interface and poor user experience.
692,575
Castillo, Lozano and Curtis
sole_proprietor
5.2
Average experience, nothing special.
664,783
Carpenter Group
enterprise
1.4
Extremely confusing interface and poor user experience.
611,231
Grimes-Russo
sole_proprietor
7.3
Satisfied with the platform, but there is room for growth.
325,889
Bailey LLC
sole_proprietor
3.2
Customer support was unhelpful and the product is buggy.
177,274
Frazier Group
smb
7.2
Happy with the service, but pricing could be more competitive.
638,045
Bush LLC
smb
3.3
Worst product I’ve used. Would not recommend to anyone.
463,115
Riddle Group
enterprise
5.2
Product is okay, but it feels overpriced for what it offers.
550,904
Alvarez, Hunter and Miller
sole_proprietor
8.4
Good overall experience, but could use some improvements.
759,208
Massey, Munoz and Perez
smb
9.4
The product experience is top-notch! Couldn't be happier.
245,311
Monroe and Sons
enterprise
6.1
Product is okay, but it feels overpriced for what it offers.
645,231
Huerta, Carey and Harris
enterprise
8.3
Pretty good value for money, but some features could be enhanced.
897,697
Cervantes-Martinez
sole_proprietor
6.9
Product is okay, but it feels overpriced for what it offers.
309,978
Moreno Inc
smb
2.7
Extremely confusing interface and poor user experience.
787,630
Solis-Sherman
sole_proprietor
3.6
Not worth the price. Very disappointing service.
813,348
Carr-Evans
enterprise
4.3
The platform works, but the user experience is lacking.
589,309
Walker PLC
enterprise
1.6
Extremely confusing interface and poor user experience.
981,525
Rosario Inc
smb
6.5
Not bad, but definitely needs improvement.
462,230
Jackson Inc
enterprise
4.3
Product is okay, but it feels overpriced for what it offers.
683,464
Perez, King and Roberson
smb
3.2
Customer support was unhelpful and the product is buggy.
643,081
Davila-Miranda
sole_proprietor
5.3
Not bad, but definitely needs improvement.
421,199
Jackson PLC
smb
7.1
Customer support was helpful, but the product could be more intuitive.
418,701
Rodriguez-Wiggins
smb
3.8
Worst product I’ve used. Would not recommend to anyone.
220,795
Sanchez-Ryan
enterprise
2.8
Not worth the price. Very disappointing service.
378,390
Reid, Davis and Mann
smb
2.7
Customer support was unhelpful and the product is buggy.
250,100
Edwards Group
sole_proprietor
2.6
Terrible experience. The platform is difficult to use.
918,249
Smith Ltd
smb
0.6
Terrible experience. The platform is difficult to use.
870,347
Williams, Gordon and Marks
enterprise
2.3
Customer support was unhelpful and the product is buggy.
766,768
White Group
sole_proprietor
7.8
Good overall experience, but could use some improvements.
816,068
Fitzgerald, Paul and Ruiz
sole_proprietor
6.8
Product is okay, but it feels overpriced for what it offers.
424,155
Sanders and Sons
smb
1
Terrible experience. The platform is difficult to use.
928,175
Ware Ltd
sole_proprietor
3.7
Worst product I’ve used. Would not recommend to anyone.
308,674
Roberts-Garcia
enterprise
2.6
Extremely confusing interface and poor user experience.
220,274
Pierce, Clark and Collins
smb
7.2
Pretty good value for money, but some features could be enhanced.
632,525
White, Ritter and Bennett
enterprise
6.9
Not bad, but definitely needs improvement.
631,726
Evans-Williams
sole_proprietor
1.7
Extremely confusing interface and poor user experience.
612,564
Collins-Levine
enterprise
2.9
Terrible experience. The platform is difficult to use.
434,260
Perry, Coleman and Moran
sole_proprietor
5.5
Support team is responsive, but the platform is confusing.
522,303
Lane-Bailey
sole_proprietor
8.9
Satisfied with the platform, but there is room for growth.
441,838
Gray Group
smb
0.5
Not worth the price. Very disappointing service.
198,996
Newton and Sons
smb
3.9
Worst product I’ve used. Would not recommend to anyone.
387,193
Spencer-Henderson
sole_proprietor
2.1
Customer support was unhelpful and the product is buggy.
670,587
Williams Inc
smb
0.6
Worst product I’ve used. Would not recommend to anyone.
843,780
Williams-Miller
sole_proprietor
5.8
The platform works, but the user experience is lacking.
367,801
Barnes, Gonzalez and Ruiz
enterprise
5.9
Not bad, but definitely needs improvement.
882,451
Bentley Group
enterprise
2.4
Extremely confusing interface and poor user experience.
330,680
Carr LLC
smb
5.5
Average experience, nothing special.
903,860
Nguyen, Brown and Smith
smb
3.7
Worst product I’ve used. Would not recommend to anyone.
997,806
Figueroa, Barry and Thomas
enterprise
7.7
Good overall experience, but could use some improvements.
822,166
Cooper, Torres and Pierce
smb
3.7
Terrible experience. The platform is difficult to use.
374,382
Cunningham-Pratt
enterprise
1.9
Customer support was unhelpful and the product is buggy.
944,748
Garcia-Tapia
sole_proprietor
8.7
Customer support was helpful, but the product could be more intuitive.
200,934
Stark Ltd
sole_proprietor
0.6
Extremely confusing interface and poor user experience.
516,792
Morgan, Webb and Murphy
smb
4
The platform works, but the user experience is lacking.
358,332
Clark-Trevino
sole_proprietor
10
Excellent customer care and great value for the price.
864,467
Maldonado, Lynch and Young
sole_proprietor
6.2
The platform works, but the user experience is lacking.
405,665
Rodriguez-Gregory
sole_proprietor
9.2
Amazing service! I love how easy it is to use the platform.
956,883
Gray Inc
enterprise
8.8
Pretty good value for money, but some features could be enhanced.
947,097
Hooper Ltd
smb
0.5
Terrible experience. The platform is difficult to use.
942,541
Norman-Rodriguez
enterprise
10
Amazing service! I love how easy it is to use the platform.
518,691
Harris, Frey and Casey
enterprise
9.4
Fantastic value and very easy to understand.
608,291
Mills PLC
smb
2.3
Terrible experience. The platform is difficult to use.
157,038
Harris, Hawkins and Skinner
sole_proprietor
1
Extremely confusing interface and poor user experience.
453,954
Silva, Lawson and Stewart
enterprise
8.3
Happy with the service, but pricing could be more competitive.
957,053
Rodriguez Group
sole_proprietor
4.6
Support team is responsive, but the platform is confusing.
185,123
York, Mcclure and Jackson
enterprise
8.4
Good overall experience, but could use some improvements.
862,190
Jones, Wright and Bauer
smb
0.4
Extremely confusing interface and poor user experience.
940,086
Sherman, Andrews and Duran
enterprise
3.9
Customer support was unhelpful and the product is buggy.
512,661
Lopez, Jones and Moore
enterprise
9
Excellent customer care and great value for the price.
662,737
Montoya, Smith and Johnson
smb
2.8
Worst product I’ve used. Would not recommend to anyone.
874,243
Singleton-Horne
enterprise
0.3
Terrible experience. The platform is difficult to use.
930,719
Perez Inc
enterprise
5.6
Average experience, nothing special.
970,204
Rush Inc
sole_proprietor
7.1
Satisfied with the platform, but there is room for growth.
753,318
Sweeney-Johnston
sole_proprietor
0.5
Customer support was unhelpful and the product is buggy.
126,797
Parker, King and Crawford
enterprise
9.7
Excellent customer care and great value for the price.
171,063
Myers PLC
enterprise
3.4
Not worth the price. Very disappointing service.
260,761
Santiago-Patton
enterprise
2.4
Worst product I’ve used. Would not recommend to anyone.
353,273
Hayes, Erickson and Patton
enterprise
8.3
Pretty good value for money, but some features could be enhanced.
747,396
Jenkins Inc
enterprise
3.9
Terrible experience. The platform is difficult to use.
801,725
Neal Inc
smb
1.7
Customer support was unhelpful and the product is buggy.
607,660
Smith LLC
enterprise
9.9
User-friendly platform and exceptional support team.
416,285
Bender, Greene and Brown
smb
0.4
Worst product I’ve used. Would not recommend to anyone.
716,992
Riggs, Carter and Gonzalez
enterprise
4.5
Product is okay, but it feels overpriced for what it offers.
300,407
Shelton, Smith and Jordan
smb
3.5
Worst product I’ve used. Would not recommend to anyone.
231,858
Lewis Group
enterprise
1.1
Not worth the price. Very disappointing service.
226,814
Lopez, Hunt and Fritz
smb
2
Not worth the price. Very disappointing service.
409,705
Hawkins-Poole
smb
6.2
Not bad, but definitely needs improvement.
423,606
Phillips, Luna and Smith
sole_proprietor
3.1
Extremely confusing interface and poor user experience.