customer_id
int64 104k
999k
| customer_name
stringlengths 6
31
| customer_segment
stringclasses 3
values | customer_nps
float64 0.1
10
| customer_comment
stringclasses 20
values |
|---|---|---|---|---|
615,556 | Young-Sanchez | enterprise | 3.6 | Terrible experience. The platform is difficult to use. |
307,500 | Warner-Reid | enterprise | 0.3 | Worst product I’ve used. Would not recommend to anyone. |
813,777 | Howard-Reeves | smb | 5.7 | Support team is responsive, but the platform is confusing. |
777,855 | Hicks-Jones | smb | 8.7 | Customer support was helpful, but the product could be more intuitive. |
915,229 | Marquez-Adams | sole_proprietor | 5.1 | The platform works, but the user experience is lacking. |
429,470 | Garcia-Edwards | enterprise | 4 | Not bad, but definitely needs improvement. |
177,680 | Rodriguez Ltd | sole_proprietor | 5.3 | Not bad, but definitely needs improvement. |
310,946 | Newton-Horton | sole_proprietor | 9.3 | Amazing service! I love how easy it is to use the platform. |
670,503 | Sullivan-Lee | enterprise | 8.2 | Customer support was helpful, but the product could be more intuitive. |
505,729 | Gibbs Ltd | sole_proprietor | 5.6 | Average experience, nothing special. |
294,641 | Mcintyre, Bailey and Fischer | smb | 0.5 | Terrible experience. The platform is difficult to use. |
837,148 | Estrada, Jones and Arnold | smb | 9.4 | User-friendly platform and exceptional support team. |
663,350 | Maldonado, Oconnell and Hammond | enterprise | 4.5 | Support team is responsive, but the platform is confusing. |
163,171 | Christian and Sons | enterprise | 7.3 | Pretty good value for money, but some features could be enhanced. |
945,072 | Richards Group | smb | 6.8 | Not bad, but definitely needs improvement. |
560,468 | Rodriguez PLC | sole_proprietor | 8.2 | Pretty good value for money, but some features could be enhanced. |
327,969 | Wheeler-Greene | sole_proprietor | 7.6 | Happy with the service, but pricing could be more competitive. |
353,902 | Hurst, Cook and Adams | enterprise | 0.6 | Extremely confusing interface and poor user experience. |
303,704 | Huff-Crosby | enterprise | 3.5 | Extremely confusing interface and poor user experience. |
113,385 | Doyle, Valenzuela and Freeman | enterprise | 3 | Not worth the price. Very disappointing service. |
256,107 | Nelson Ltd | sole_proprietor | 8.1 | Customer support was helpful, but the product could be more intuitive. |
179,522 | Nguyen-Smith | smb | 0.2 | Worst product I’ve used. Would not recommend to anyone. |
933,599 | Elliott Group | smb | 7 | Satisfied with the platform, but there is room for growth. |
691,116 | Smith, Martinez and Luna | enterprise | 0.9 | Customer support was unhelpful and the product is buggy. |
569,841 | George Inc | sole_proprietor | 3.2 | Extremely confusing interface and poor user experience. |
724,952 | Bennett, Johnson and Reyes | enterprise | 1 | Worst product I’ve used. Would not recommend to anyone. |
860,867 | Taylor-Johnson | enterprise | 9.2 | The product experience is top-notch! Couldn't be happier. |
955,389 | Ramirez-Ward | sole_proprietor | 3.5 | Customer support was unhelpful and the product is buggy. |
784,081 | Day Ltd | enterprise | 0.7 | Worst product I’ve used. Would not recommend to anyone. |
108,434 | Aguilar PLC | sole_proprietor | 4.7 | Product is okay, but it feels overpriced for what it offers. |
929,584 | Richards-Odonnell | smb | 2.3 | Terrible experience. The platform is difficult to use. |
911,543 | Jones, Gray and Schmidt | smb | 9.5 | Fantastic value and very easy to understand. |
841,680 | Brown, Henry and Harris | sole_proprietor | 9.2 | Amazing service! I love how easy it is to use the platform. |
438,759 | Lloyd Inc | enterprise | 9.6 | Fantastic value and very easy to understand. |
114,222 | Frost-Hopkins | smb | 4.6 | Average experience, nothing special. |
527,391 | Briggs, Mccall and Hamilton | enterprise | 3.1 | Not worth the price. Very disappointing service. |
628,571 | Savage-Brown | enterprise | 6.1 | Product is okay, but it feels overpriced for what it offers. |
906,983 | Camacho Ltd | sole_proprietor | 7.2 | Pretty good value for money, but some features could be enhanced. |
885,872 | Espinoza PLC | enterprise | 7.8 | Good overall experience, but could use some improvements. |
127,259 | Vaughn-Andrews | enterprise | 2.4 | Not worth the price. Very disappointing service. |
957,520 | Moore-Diaz | smb | 0.8 | Extremely confusing interface and poor user experience. |
978,688 | Hansen Inc | enterprise | 6.2 | Support team is responsive, but the platform is confusing. |
418,417 | Thomas LLC | smb | 7.1 | Satisfied with the platform, but there is room for growth. |
277,801 | Wood and Sons | enterprise | 1 | Extremely confusing interface and poor user experience. |
278,813 | Flores, English and Duffy | sole_proprietor | 1.3 | Worst product I’ve used. Would not recommend to anyone. |
431,277 | Salazar-Fuentes | sole_proprietor | 8.3 | Happy with the service, but pricing could be more competitive. |
912,285 | Black-Brown | enterprise | 9.5 | The product experience is top-notch! Couldn't be happier. |
117,117 | Hutchinson LLC | smb | 6 | Support team is responsive, but the platform is confusing. |
174,281 | Hill, Robinson and Williams | enterprise | 0.9 | Terrible experience. The platform is difficult to use. |
669,603 | Wilson, Goodwin and Gilbert | sole_proprietor | 7.8 | Satisfied with the platform, but there is room for growth. |
583,197 | Richards and Sons | sole_proprietor | 2.2 | Not worth the price. Very disappointing service. |
801,106 | Knight Group | sole_proprietor | 9.8 | Fantastic value and very easy to understand. |
207,797 | Sanchez Ltd | sole_proprietor | 8.8 | Pretty good value for money, but some features could be enhanced. |
537,187 | Jones and Sons | enterprise | 3 | Extremely confusing interface and poor user experience. |
916,299 | Rivera, Green and Pearson | sole_proprietor | 3.1 | Not worth the price. Very disappointing service. |
282,551 | Perez LLC | smb | 5.9 | Product is okay, but it feels overpriced for what it offers. |
666,299 | Carson-Williams | sole_proprietor | 1.7 | Terrible experience. The platform is difficult to use. |
436,006 | Thomas, Vasquez and Meyer | sole_proprietor | 7.1 | Good overall experience, but could use some improvements. |
440,742 | Walker Inc | enterprise | 2 | Not worth the price. Very disappointing service. |
932,487 | Munoz and Sons | enterprise | 5.1 | Not bad, but definitely needs improvement. |
873,180 | Rogers-Johnson | sole_proprietor | 1.9 | Extremely confusing interface and poor user experience. |
527,808 | Mills Inc | enterprise | 4.8 | The platform works, but the user experience is lacking. |
784,560 | Walker and Sons | smb | 0.4 | Not worth the price. Very disappointing service. |
194,448 | Davis, Garcia and Weber | sole_proprietor | 1.6 | Customer support was unhelpful and the product is buggy. |
424,224 | Wilson-Zimmerman | enterprise | 9.9 | Amazing service! I love how easy it is to use the platform. |
572,414 | Davenport, Reid and Leach | sole_proprietor | 1.6 | Extremely confusing interface and poor user experience. |
340,552 | Blake-Williams | sole_proprietor | 6.4 | Average experience, nothing special. |
601,007 | Freeman LLC | enterprise | 8.5 | Pretty good value for money, but some features could be enhanced. |
605,053 | Jones-Jenkins | smb | 6.4 | The platform works, but the user experience is lacking. |
505,940 | Wagner, Odom and Ray | enterprise | 1.3 | Terrible experience. The platform is difficult to use. |
726,491 | Knox and Sons | enterprise | 2.8 | Extremely confusing interface and poor user experience. |
616,947 | Russell and Sons | smb | 7.1 | Happy with the service, but pricing could be more competitive. |
760,631 | Jones-Davis | smb | 4.7 | Product is okay, but it feels overpriced for what it offers. |
674,433 | Johnson PLC | smb | 1.4 | Not worth the price. Very disappointing service. |
444,402 | Poole, Morrow and Frank | enterprise | 9.2 | Fantastic value and very easy to understand. |
534,746 | Griffin, Powell and Webb | enterprise | 1.2 | Worst product I’ve used. Would not recommend to anyone. |
133,332 | Hicks, Lee and Alvarado | sole_proprietor | 9.5 | Fantastic value and very easy to understand. |
529,155 | Moore-Price | enterprise | 7 | Happy with the service, but pricing could be more competitive. |
591,566 | Lopez-Ryan | enterprise | 7.7 | Good overall experience, but could use some improvements. |
781,622 | Scott Group | sole_proprietor | 0.7 | Terrible experience. The platform is difficult to use. |
647,644 | Davis PLC | smb | 8.7 | Good overall experience, but could use some improvements. |
253,885 | Green Inc | enterprise | 9.1 | Fantastic value and very easy to understand. |
930,217 | Page-Miller | enterprise | 9.6 | Excellent customer care and great value for the price. |
690,391 | Wang, Rodriguez and Thornton | sole_proprietor | 1 | Extremely confusing interface and poor user experience. |
497,812 | Mcbride, Gibson and Stephens | smb | 6.7 | Not bad, but definitely needs improvement. |
744,674 | Howell Ltd | enterprise | 1.4 | Terrible experience. The platform is difficult to use. |
448,368 | Williams-Novak | enterprise | 2 | Worst product I’ve used. Would not recommend to anyone. |
158,982 | Russell and Sons | sole_proprietor | 0.7 | Terrible experience. The platform is difficult to use. |
675,712 | Gonzalez Inc | sole_proprietor | 3.2 | Worst product I’ve used. Would not recommend to anyone. |
405,050 | Brooks-Roth | sole_proprietor | 5 | Average experience, nothing special. |
673,475 | Wood, White and Sanders | enterprise | 7.2 | Pretty good value for money, but some features could be enhanced. |
125,940 | Wilson-Arnold | enterprise | 4.5 | The platform works, but the user experience is lacking. |
240,585 | Werner, Marshall and Lambert | sole_proprietor | 9.4 | Amazing service! I love how easy it is to use the platform. |
296,685 | Duncan and Sons | sole_proprietor | 5.5 | Product is okay, but it feels overpriced for what it offers. |
870,589 | Obrien, Booth and Perez | enterprise | 1.3 | Customer support was unhelpful and the product is buggy. |
198,582 | Morales, Perry and Villarreal | smb | 1.2 | Worst product I’ve used. Would not recommend to anyone. |
421,047 | Stevens-Rivera | enterprise | 1.6 | Not worth the price. Very disappointing service. |
513,020 | Wilkins-George | smb | 3.9 | Customer support was unhelpful and the product is buggy. |
130,156 | Johnston and Sons | smb | 5 | The platform works, but the user experience is lacking. |
276,587 | Ramsey, Mendez and Patterson | smb | 6.4 | Support team is responsive, but the platform is confusing. |
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