text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I would like to activate my card. | {
"text": "I would like to activate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.021055730059742928
},
{
"label": "POSITIVE",
"score": 0.9789443016052246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What is the age limit? | {
"text": "What is the age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846845865249634
},
{
"label": "POSITIVE",
"score": 0.015315339900553226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I tried to top up, but the funds show up as pending. I thought it was instant? | {
"text": "I tried to top up, but the funds show up as pending. I thought it was instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9768353700637817
},
{
"label": "POSITIVE",
"score": 0.02316458523273468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | {
"text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright."
} | [
{
"label": "NEGATIVE",
"score": 0.0500507578253746
},
{
"label": "POSITIVE",
"score": 0.9499492049217224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I withdraw money? | {
"text": "How do I withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985130429267883
},
{
"label": "POSITIVE",
"score": 0.0014869550941511989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Can I auto top-up as much as I want? | {
"text": "Can I auto top-up as much as I want?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972514510154724
},
{
"label": "POSITIVE",
"score": 0.002748515922576189
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
It appears my top-ups have been canceled. | {
"text": "It appears my top-ups have been canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997265934944153
},
{
"label": "POSITIVE",
"score": 0.00027336645871400833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why am I charged a fee for withdrawing cash? | {
"text": "Why am I charged a fee for withdrawing cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984203577041626
},
{
"label": "POSITIVE",
"score": 0.0015796120278537273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered. | {
"text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered."
} | [
{
"label": "NEGATIVE",
"score": 0.9992875456809998
},
{
"label": "POSITIVE",
"score": 0.0007124948897399008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How do I unblock my PIN? | {
"text": "\nHow do I unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969154596328735
},
{
"label": "POSITIVE",
"score": 0.0030845748260617256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I didn't enjoy my tutor session and want a refund back. How do I go about doing this? | {
"text": "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996521472930908
},
{
"label": "POSITIVE",
"score": 0.00034785165917128325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I would like to invalidate my account. I am very disappointed with your services. | {
"text": "I would like to invalidate my account. I am very disappointed with your services."
} | [
{
"label": "NEGATIVE",
"score": 0.9998121857643127
},
{
"label": "POSITIVE",
"score": 0.00018781550170388073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the reason for the extra fee on my statement? | {
"text": "What is the reason for the extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974168539047241
},
{
"label": "POSITIVE",
"score": 0.002583154011517763
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why do I still have a pending cash withdrawal? | {
"text": "Why do I still have a pending cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993159770965576
},
{
"label": "POSITIVE",
"score": 0.0006840484566055238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it. | {
"text": "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994156360626221
},
{
"label": "POSITIVE",
"score": 0.0005843674880452454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can you tell me the limit for top ups? | {
"text": "Can you tell me the limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9188686013221741
},
{
"label": "POSITIVE",
"score": 0.08113133162260056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I can't find my phone; what can I do to prevent someone from accessing my account on it? | {
"text": "I can't find my phone; what can I do to prevent someone from accessing my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996888637542725
},
{
"label": "POSITIVE",
"score": 0.0003111825790256262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
why is there a service fee on my statement? | {
"text": "why is there a service fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989389777183533
},
{
"label": "POSITIVE",
"score": 0.001060988986864686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
where do I go to top up with cash? | {
"text": "where do I go to top up with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.006795770488679409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I don't think my top up worked | {
"text": "I don't think my top up worked"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041267811320722103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Are there steps to see where my funds come from? | {
"text": "Are there steps to see where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981510043144226
},
{
"label": "POSITIVE",
"score": 0.0018490139627829194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I go about ordering another card? | {
"text": "How do I go about ordering another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983262419700623
},
{
"label": "POSITIVE",
"score": 0.0016737091355025768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What is the reason for the identity check | {
"text": "What is the reason for the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9747953414916992
},
{
"label": "POSITIVE",
"score": 0.025204721838235855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why is my transfer pending? | {
"text": "Why is my transfer pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986549615859985
},
{
"label": "POSITIVE",
"score": 0.0013450736878439784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
why didnt my account allow a transfer | {
"text": "why didnt my account allow a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988228678703308
},
{
"label": "POSITIVE",
"score": 0.0011771293357014656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Explain pending transactions. | {
"text": "Explain pending transactions."
} | [
{
"label": "NEGATIVE",
"score": 0.3711855411529541
},
{
"label": "POSITIVE",
"score": 0.6288144588470459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I want to change my account details. | {
"text": "I want to change my account details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994198083877563
},
{
"label": "POSITIVE",
"score": 0.0005802609957754612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can I receive my card anywhere? | {
"text": "Can I receive my card anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9781497120857239
},
{
"label": "POSITIVE",
"score": 0.021850336343050003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
There is payment showing that I didn't do. | {
"text": "There is payment showing that I didn't do."
} | [
{
"label": "NEGATIVE",
"score": 0.9836441874504089
},
{
"label": "POSITIVE",
"score": 0.016355855390429497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Is my card frozen? | {
"text": "Is my card frozen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983362555503845
},
{
"label": "POSITIVE",
"score": 0.0016638023080304265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Where can I get a physical card? | {
"text": "Where can I get a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992371797561646
},
{
"label": "POSITIVE",
"score": 0.000762873503845185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can I reset my PIN if it is blocked? | {
"text": "Can I reset my PIN if it is blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992631077766418
},
{
"label": "POSITIVE",
"score": 0.0007368289516307414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My payment has been cancelled | {
"text": "My payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.999251663684845
},
{
"label": "POSITIVE",
"score": 0.0007483395165763795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Report stolen card | {
"text": "Report stolen card"
} | [
{
"label": "NEGATIVE",
"score": 0.9964377880096436
},
{
"label": "POSITIVE",
"score": 0.0035622380673885345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Is my PIN the same thing as my passcode? | {
"text": "Is my PIN the same thing as my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.99896240234375
},
{
"label": "POSITIVE",
"score": 0.0010375475976616144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Where can I use this card? | {
"text": "Where can I use this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986963868141174
},
{
"label": "POSITIVE",
"score": 0.0013036937452852726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
there is a transfer pending. | {
"text": "there is a transfer pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9629939198493958
},
{
"label": "POSITIVE",
"score": 0.03700609132647514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My source of funds need verification. | {
"text": "My source of funds need verification."
} | [
{
"label": "NEGATIVE",
"score": 0.9974591135978699
},
{
"label": "POSITIVE",
"score": 0.00254087639041245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I would like to better understand why my pass-code is not working. | {
"text": "I would like to better understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997547268867493
},
{
"label": "POSITIVE",
"score": 0.00024525978369638324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I no longer want to transfer funds, can we cancel that transaction? | {
"text": "I no longer want to transfer funds, can we cancel that transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996914863586426
},
{
"label": "POSITIVE",
"score": 0.0003085795324295759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What countries do your accounts send and receive to? | {
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940714240074158
},
{
"label": "POSITIVE",
"score": 0.005928618833422661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749062061309814
},
{
"label": "POSITIVE",
"score": 0.025093790143728256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How can I set a new pin. | {
"text": "How can I set a new pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9985076785087585
},
{
"label": "POSITIVE",
"score": 0.0014922474510967731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it! | {
"text": "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.000629563583061099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I can use this card at which ATMs? | {
"text": "I can use this card at which ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976346492767334
},
{
"label": "POSITIVE",
"score": 0.0023653542157262564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I can't get my virtual card to work at all | {
"text": "I can't get my virtual card to work at all"
} | [
{
"label": "NEGATIVE",
"score": 0.9996187686920166
},
{
"label": "POSITIVE",
"score": 0.0003811479837168008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
When my card expires what is the cost of a replacement and how fast? | {
"text": "When my card expires what is the cost of a replacement and how fast?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013706315075978637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How can I change the currency I'm exchanging from AUD to GBP? | {
"text": "How can I change the currency I'm exchanging from AUD to GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994723200798035
},
{
"label": "POSITIVE",
"score": 0.0005277389427646995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How can I the person see my money transaction? | {
"text": "How can I the person see my money transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980608820915222
},
{
"label": "POSITIVE",
"score": 0.0019390833331272006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
There's a $200 withdrawal on my statement that seems fishy to me. | {
"text": "There's a $200 withdrawal on my statement that seems fishy to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.000492336752358824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Will the system automatically update once there is no more money left? | {
"text": "Will the system automatically update once there is no more money left?"
} | [
{
"label": "NEGATIVE",
"score": 0.994628369808197
},
{
"label": "POSITIVE",
"score": 0.005371651146560907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Where can I find out how to transfer money into my account. | {
"text": "Where can I find out how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142372778616846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I took out money, and didn't get all of it. | {
"text": "I took out money, and didn't get all of it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994041919708252
},
{
"label": "POSITIVE",
"score": 0.0005958084366284311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct? | {
"text": "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992802739143372
},
{
"label": "POSITIVE",
"score": 0.0007197029772214592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Can I top off with a debit card? | {
"text": "Can I top off with a debit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974279999732971
},
{
"label": "POSITIVE",
"score": 0.002572042169049382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why was I charged for transferring money? | {
"text": "Why was I charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984623193740845
},
{
"label": "POSITIVE",
"score": 0.0015377459349110723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I locked myself out of my account, how do I unblock my PIN? | {
"text": "I locked myself out of my account, how do I unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994271993637085
},
{
"label": "POSITIVE",
"score": 0.0005727779935114086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How long will it be to get this new card? | {
"text": "How long will it be to get this new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982909560203552
},
{
"label": "POSITIVE",
"score": 0.0017090010223910213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My card was eaten by the cash machine what do I do? | {
"text": "My card was eaten by the cash machine what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999631404876709
},
{
"label": "POSITIVE",
"score": 0.00036859471583738923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
How much will I be charged for exchanging foreign currency | {
"text": "How much will I be charged for exchanging foreign currency"
} | [
{
"label": "NEGATIVE",
"score": 0.9884089231491089
},
{
"label": "POSITIVE",
"score": 0.011591055430471897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Why couldn't I transfer to a beneficiairy? | {
"text": "Why couldn't I transfer to a beneficiairy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945557117462158
},
{
"label": "POSITIVE",
"score": 0.005444276612251997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
help me find where this money came from | {
"text": "help me find where this money came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9986893534660339
},
{
"label": "POSITIVE",
"score": 0.001310691935941577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I tried to withdraw cash from your ATM but my transaction was cancelled. | {
"text": "I tried to withdraw cash from your ATM but my transaction was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9994669556617737
},
{
"label": "POSITIVE",
"score": 0.0005330675630830228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I took out money and there is a fee. Why? | {
"text": "I took out money and there is a fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961353540420532
},
{
"label": "POSITIVE",
"score": 0.0038647071924060583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why is identity verification required? | {
"text": "Why is identity verification required?"
} | [
{
"label": "NEGATIVE",
"score": 0.997692346572876
},
{
"label": "POSITIVE",
"score": 0.002307634335011244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do? | {
"text": "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974232912063599
},
{
"label": "POSITIVE",
"score": 0.0025767020415514708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening? | {
"text": "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946449995040894
},
{
"label": "POSITIVE",
"score": 0.0053549716249108315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I would like to change my address. | {
"text": "I would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9963790774345398
},
{
"label": "POSITIVE",
"score": 0.0036209921818226576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My card payment has been cancelled | {
"text": "My card payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9995317459106445
},
{
"label": "POSITIVE",
"score": 0.00046828814083710313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
This debit is not my transcation. How do I get my money out back? | {
"text": "This debit is not my transcation. How do I get my money out back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993269443511963
},
{
"label": "POSITIVE",
"score": 0.0006731064640916884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
When will I be able to see my refund? | {
"text": "When will I be able to see my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960570335388184
},
{
"label": "POSITIVE",
"score": 0.003942948766052723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
why did my account decline a incoming transfer | {
"text": "why did my account decline a incoming transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9988688826560974
},
{
"label": "POSITIVE",
"score": 0.0011311344569548965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees? | {
"text": "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988032579421997
},
{
"label": "POSITIVE",
"score": 0.0011967066675424576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this? | {
"text": "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963257908821106
},
{
"label": "POSITIVE",
"score": 0.0036742123775184155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What do you use disposable cards on? | {
"text": "What do you use disposable cards on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985373020172119
},
{
"label": "POSITIVE",
"score": 0.001462746411561966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
The cash deposit I made this morning has not been credited to my account | {
"text": "The cash deposit I made this morning has not been credited to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998130738735199
},
{
"label": "POSITIVE",
"score": 0.0018692599842324853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Does it cost extra to send out more than one card? | {
"text": "Does it cost extra to send out more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987204074859619
},
{
"label": "POSITIVE",
"score": 0.0012796615483239293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
how many transactions can go on a disposable card? | {
"text": "how many transactions can go on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985685348510742
},
{
"label": "POSITIVE",
"score": 0.0014314634026959538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a fee for topping off by transfer? | {
"text": "Is there a fee for topping off by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.998267650604248
},
{
"label": "POSITIVE",
"score": 0.001732361619360745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant? | {
"text": "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992836117744446
},
{
"label": "POSITIVE",
"score": 0.0007163920672610402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the most amount of disposable cards allowable? | {
"text": "What is the most amount of disposable cards allowable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986690282821655
},
{
"label": "POSITIVE",
"score": 0.0013310112990438938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How many disposable cards am I allowed to have? | {
"text": "How many disposable cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.999357283115387
},
{
"label": "POSITIVE",
"score": 0.0006427195039577782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Can I have more disposable cards? | {
"text": "Can I have more disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577976116910577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What do I do if I see a cash withdrawal on my account that I don't remember making? | {
"text": "What do I do if I see a cash withdrawal on my account that I don't remember making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994613528251648
},
{
"label": "POSITIVE",
"score": 0.0005386323900893331
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Where do I go to change my PIN? | {
"text": "Where do I go to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.999250590801239
},
{
"label": "POSITIVE",
"score": 0.0007494332385249436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I need to deposit money to my account | {
"text": "I need to deposit money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9992656111717224
},
{
"label": "POSITIVE",
"score": 0.000734354427549988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I lost the code and can not get into the app. Help! | {
"text": "I lost the code and can not get into the app. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997163414955139
},
{
"label": "POSITIVE",
"score": 0.00028363853925839067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Unable to complete transfer, states 'declined' | {
"text": "Unable to complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007733701495453715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending. | {
"text": "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9916346073150635
},
{
"label": "POSITIVE",
"score": 0.008365385234355927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Is there a way yo change my PIN? | {
"text": "Is there a way yo change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993038177490234
},
{
"label": "POSITIVE",
"score": 0.000696231028996408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why couldn't I transfer funds to my beneficiary? | {
"text": "Why couldn't I transfer funds to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967665672302246
},
{
"label": "POSITIVE",
"score": 0.0032334725838154554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Do you offer disposable virtual cards too? | {
"text": "Do you offer disposable virtual cards too?"
} | [
{
"label": "NEGATIVE",
"score": 0.997393012046814
},
{
"label": "POSITIVE",
"score": 0.0026069991290569305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I could not transfer funds to a beneficiary; is there a problem with your software? | {
"text": "I could not transfer funds to a beneficiary; is there a problem with your software?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994624257087708
},
{
"label": "POSITIVE",
"score": 0.0005375365726649761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I would like to return my purchases | {
"text": "I would like to return my purchases"
} | [
{
"label": "NEGATIVE",
"score": 0.009972594678401947
},
{
"label": "POSITIVE",
"score": 0.9900273680686951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Do you offer SWIFT transfers? | {
"text": "Do you offer SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881985783576965
},
{
"label": "POSITIVE",
"score": 0.011801397427916527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why is there a fee for doing a transfer? | {
"text": "Why is there a fee for doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987917542457581
},
{
"label": "POSITIVE",
"score": 0.001208229106850922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My top up isnt working | {
"text": "My top up isnt working"
} | [
{
"label": "NEGATIVE",
"score": 0.9718686938285828
},
{
"label": "POSITIVE",
"score": 0.02813127264380455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How many payments can I make using a virtual card? | {
"text": "How many payments can I make using a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978461265563965
},
{
"label": "POSITIVE",
"score": 0.002153922338038683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
My transfer is pending, why? | {
"text": "My transfer is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929510354995728
},
{
"label": "POSITIVE",
"score": 0.0070489440113306046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Transaction refund missing from my statement. | {
"text": "Transaction refund missing from my statement."
} | [
{
"label": "NEGATIVE",
"score": 0.9955982565879822
},
{
"label": "POSITIVE",
"score": 0.004401736427098513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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