text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I don't have a password. | {
"text": "I don't have a password."
} | [
{
"label": "NEGATIVE",
"score": 0.9994250535964966
},
{
"label": "POSITIVE",
"score": 0.0005749686388298869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
My cash withdrawal says pending, why? | {
"text": "My cash withdrawal says pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965309500694275
},
{
"label": "POSITIVE",
"score": 0.003469117684289813
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How long will a transaction to a friend take? | {
"text": "How long will a transaction to a friend take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981160163879395
},
{
"label": "POSITIVE",
"score": 0.0018840502016246319
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How do I get my card on the app? | {
"text": "How do I get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989444613456726
},
{
"label": "POSITIVE",
"score": 0.001055544358678162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What are the reasons for a declined transfer? | {
"text": "What are the reasons for a declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988403916358948
},
{
"label": "POSITIVE",
"score": 0.001159579842351377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My credit card did not go through. Can you see if it has insufficient funds? | {
"text": "My credit card did not go through. Can you see if it has insufficient funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996877908706665
},
{
"label": "POSITIVE",
"score": 0.0003121845657005906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why is it necessary to verify the top up? | {
"text": "Why is it necessary to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975456595420837
},
{
"label": "POSITIVE",
"score": 0.002454273169860244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How many digits identify the top-up verification code? | {
"text": "How many digits identify the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989500641822815
},
{
"label": "POSITIVE",
"score": 0.0010499815689399838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Does it cost much or take long to get a new card? Mine is about to expire. | {
"text": "Does it cost much or take long to get a new card? Mine is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9989603757858276
},
{
"label": "POSITIVE",
"score": 0.0010396665893495083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How can I activate my new card? I didn't recieve any information with it about how to do so. | {
"text": "How can I activate my new card? I didn't recieve any information with it about how to do so."
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.0004716453258879483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How much is it to receive money? | {
"text": "How much is it to receive money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989859461784363
},
{
"label": "POSITIVE",
"score": 0.001014022040180862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there. | {
"text": "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there."
} | [
{
"label": "NEGATIVE",
"score": 0.9994294047355652
},
{
"label": "POSITIVE",
"score": 0.0005706003867089748
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How can disposable cards be used? | {
"text": "How can disposable cards be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995276927947998
},
{
"label": "POSITIVE",
"score": 0.0004723014426417649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How do I go about cancelling a transaction? | {
"text": "How do I go about cancelling a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045482636778615415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I didn't get the all the cash i wanted from the atm | {
"text": "I didn't get the all the cash i wanted from the atm"
} | [
{
"label": "NEGATIVE",
"score": 0.9996672868728638
},
{
"label": "POSITIVE",
"score": 0.00033272604923695326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I got charged two times for a transaction | {
"text": "I got charged two times for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994623959064484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can i get a refund for something i just bought? | {
"text": "How can i get a refund for something i just bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.999466598033905
},
{
"label": "POSITIVE",
"score": 0.0005333612789399922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What documentation do you accept for the identity check? | {
"text": "What documentation do you accept for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932215213775635
},
{
"label": "POSITIVE",
"score": 0.0067785196006298065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Are there any charges for European bank card for top up? | {
"text": "Are there any charges for European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649584725499153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
new customer and filling gas for the first time today, not working, | {
"text": "new customer and filling gas for the first time today, not working,"
} | [
{
"label": "NEGATIVE",
"score": 0.99793541431427
},
{
"label": "POSITIVE",
"score": 0.0020646231714636087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Where is the closest ATM I can use? | {
"text": "Where is the closest ATM I can use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976239800453186
},
{
"label": "POSITIVE",
"score": 0.0023760804906487465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Why has my payment been reversed? | {
"text": "Why has my payment been reversed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979521632194519
},
{
"label": "POSITIVE",
"score": 0.0020478814840316772
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I moved and would like to change my address. | {
"text": "I moved and would like to change my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9126073122024536
},
{
"label": "POSITIVE",
"score": 0.0873926654458046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How much is a physical card? | {
"text": "How much is a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966422319412231
},
{
"label": "POSITIVE",
"score": 0.0033578069414943457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I want to set up an auto top-up | {
"text": "I want to set up an auto top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.9973281621932983
},
{
"label": "POSITIVE",
"score": 0.002671780763193965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I can't recall my password. | {
"text": "I can't recall my password."
} | [
{
"label": "NEGATIVE",
"score": 0.999016284942627
},
{
"label": "POSITIVE",
"score": 0.000983678037300706
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How do I get my virtual card? | {
"text": "How do I get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985155463218689
},
{
"label": "POSITIVE",
"score": 0.0014844650868326426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Is there extra fees for making a withdraw in a different country at a cash machine. | {
"text": "Is there extra fees for making a withdraw in a different country at a cash machine."
} | [
{
"label": "NEGATIVE",
"score": 0.9927555918693542
},
{
"label": "POSITIVE",
"score": 0.0072443727403879166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Are there steps I need to take before my card expires? | {
"text": "Are there steps I need to take before my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970026612281799
},
{
"label": "POSITIVE",
"score": 0.0029973783530294895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
If I want to get an account for my daughter, can I do that? | {
"text": "If I want to get an account for my daughter, can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994325041770935
},
{
"label": "POSITIVE",
"score": 0.000567444134503603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Help! I lost my card! | {
"text": "Help! I lost my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996916055679321
},
{
"label": "POSITIVE",
"score": 0.0003083809860982001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How long will my top-up be pending? | {
"text": "How long will my top-up be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976382255554199
},
{
"label": "POSITIVE",
"score": 0.0023617991246283054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before? | {
"text": "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987107515335083
},
{
"label": "POSITIVE",
"score": 0.00128921156283468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is this extra €1 fee about? | {
"text": "What is this extra €1 fee about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945266842842102
},
{
"label": "POSITIVE",
"score": 0.005473275203257799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is there a reason my top-up has been cancelled? | {
"text": "Is there a reason my top-up has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.00033015210647135973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
do you have a fee for receiving a SEPA transfer? | {
"text": "do you have a fee for receiving a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981597065925598
},
{
"label": "POSITIVE",
"score": 0.0018403130816295743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What currencies and methods can i use to top up my account? | {
"text": "What currencies and methods can i use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978910088539124
},
{
"label": "POSITIVE",
"score": 0.0021089711226522923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
the bank transfer was declined | {
"text": "the bank transfer was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.997782289981842
},
{
"label": "POSITIVE",
"score": 0.00221769860945642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My statement shows different transaction times. | {
"text": "My statement shows different transaction times."
} | [
{
"label": "NEGATIVE",
"score": 0.7329569458961487
},
{
"label": "POSITIVE",
"score": 0.26704302430152893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can I top up any amount? | {
"text": "Can I top up any amount?"
} | [
{
"label": "NEGATIVE",
"score": 0.37411782145500183
},
{
"label": "POSITIVE",
"score": 0.6258822083473206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Are you going to charge me to top up my card? | {
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.5216350555419922
},
{
"label": "POSITIVE",
"score": 0.4783649444580078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up? | {
"text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142219110392034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What is the top-up limit? | {
"text": "What is the top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918730854988098
},
{
"label": "POSITIVE",
"score": 0.00812689121812582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How can I get my money that I didn't get from the ATM? | {
"text": "How can I get my money that I didn't get from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991313815116882
},
{
"label": "POSITIVE",
"score": 0.0008686453802511096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Apple watch top up help, please? | {
"text": "Apple watch top up help, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.14920872449874878
},
{
"label": "POSITIVE",
"score": 0.8507912755012512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back? | {
"text": "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?"
} | [
{
"label": "NEGATIVE",
"score": 0.8968741297721863
},
{
"label": "POSITIVE",
"score": 0.1031259074807167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How long does a transfer transaction take? | {
"text": "How long does a transfer transaction take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987216591835022
},
{
"label": "POSITIVE",
"score": 0.0012783025158569217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why didn't my transfer to a beneficiary happen? | {
"text": "Why didn't my transfer to a beneficiary happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956347346305847
},
{
"label": "POSITIVE",
"score": 0.004365280736237764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I am not seeing recent cash withdrawal on my account. | {
"text": "I am not seeing recent cash withdrawal on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.996164083480835
},
{
"label": "POSITIVE",
"score": 0.003835872747004032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Is there a reason why my card was declined when I attempted to withdraw money? | {
"text": "Is there a reason why my card was declined when I attempted to withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995108842849731
},
{
"label": "POSITIVE",
"score": 0.0004890881828032434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I reactivate a card I thought I lost? | {
"text": "How do I reactivate a card I thought I lost?"
} | [
{
"label": "NEGATIVE",
"score": 0.998988687992096
},
{
"label": "POSITIVE",
"score": 0.0010113492608070374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can you tell me how I would go about learning where my funds came from? | {
"text": "Can you tell me how I would go about learning where my funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.962326169013977
},
{
"label": "POSITIVE",
"score": 0.03767380863428116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I just transferred some money. Why was I charged a fee? | {
"text": "I just transferred some money. Why was I charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.999240517616272
},
{
"label": "POSITIVE",
"score": 0.0007595497299917042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is delivery speed to the United States? | {
"text": "What is delivery speed to the United States?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976611137390137
},
{
"label": "POSITIVE",
"score": 0.00233885133638978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What should I do if the atm eats my card? | {
"text": "What should I do if the atm eats my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987508058547974
},
{
"label": "POSITIVE",
"score": 0.0012492203386500478
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
How can I link my bank to my top up account? | {
"text": "How can I link my bank to my top up account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989325404167175
},
{
"label": "POSITIVE",
"score": 0.0010674732038751245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
The payment for the card did not go through | {
"text": "The payment for the card did not go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9992515444755554
},
{
"label": "POSITIVE",
"score": 0.0007483804947696626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why was I charged $1 in a transaction? | {
"text": "Why was I charged $1 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960632495582104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can my teenager have an account? | {
"text": "Can my teenager have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968593120574951
},
{
"label": "POSITIVE",
"score": 0.003140695858746767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash? | {
"text": "I got cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969005584716797
},
{
"label": "POSITIVE",
"score": 0.0030995099805295467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I am unable to activate my card, it won't let me. | {
"text": "I am unable to activate my card, it won't let me."
} | [
{
"label": "NEGATIVE",
"score": 0.5263367295265198
},
{
"label": "POSITIVE",
"score": 0.4736632704734802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money! | {
"text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9950491786003113
},
{
"label": "POSITIVE",
"score": 0.0049507757648825645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried to transfer money but it didn't go through | {
"text": "I tried to transfer money but it didn't go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9993002414703369
},
{
"label": "POSITIVE",
"score": 0.0006997478194534779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My recent transfer didn't go through - why not? | {
"text": "My recent transfer didn't go through - why not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976947903633118
},
{
"label": "POSITIVE",
"score": 0.0023051667958498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Could not complete transfer, states 'declined' | {
"text": "Could not complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9989446997642517
},
{
"label": "POSITIVE",
"score": 0.0010553710162639618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need to update my address. | {
"text": "I need to update my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.00041334584238938987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My phone has been stolen. How can I make sure no one uses my account from it? | {
"text": "My phone has been stolen. How can I make sure no one uses my account from it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994986057281494
},
{
"label": "POSITIVE",
"score": 0.0005014003254473209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What do I do if I believe to be a victim of credit card fraud? | {
"text": "What do I do if I believe to be a victim of credit card fraud?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.001731382217258215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How long does the "pending" period of a transfer take? | {
"text": "How long does the \"pending\" period of a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999001681804657
},
{
"label": "POSITIVE",
"score": 0.000998291070573032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
why cant you just refund me instead of a merchant | {
"text": "why cant you just refund me instead of a merchant"
} | [
{
"label": "NEGATIVE",
"score": 0.9988504648208618
},
{
"label": "POSITIVE",
"score": 0.0011495540384203196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How much do I need to pay for a transfer? | {
"text": "How much do I need to pay for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991581439971924
},
{
"label": "POSITIVE",
"score": 0.0008418509969487786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I am seeing unathorized transactions in the app, on my account. | {
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.004707322455942631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I use my social security card as a form of identity? | {
"text": "Can I use my social security card as a form of identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991874098777771
},
{
"label": "POSITIVE",
"score": 0.0008125504828058183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
The correct amount of cash was not received. | {
"text": "The correct amount of cash was not received."
} | [
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.0029429160058498383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What will happen after my card expires? | {
"text": "What will happen after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972543120384216
},
{
"label": "POSITIVE",
"score": 0.002745724283158779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My cash received does not match what has been requested | {
"text": "My cash received does not match what has been requested"
} | [
{
"label": "NEGATIVE",
"score": 0.9997267127037048
},
{
"label": "POSITIVE",
"score": 0.0002732382563408464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
A payment is pending | {
"text": "A payment is pending"
} | [
{
"label": "NEGATIVE",
"score": 0.12526372075080872
},
{
"label": "POSITIVE",
"score": 0.8747362494468689
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is there a way to order a new card while in China? | {
"text": "Is there a way to order a new card while in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990894794464111
},
{
"label": "POSITIVE",
"score": 0.0009105813223868608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why do I see an extra fee on my statement? | {
"text": "Why do I see an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981470108032227
},
{
"label": "POSITIVE",
"score": 0.0018530329689383507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I have been charged for one thing two times. | {
"text": "I have been charged for one thing two times."
} | [
{
"label": "NEGATIVE",
"score": 0.9702592492103577
},
{
"label": "POSITIVE",
"score": 0.02974081225693226
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I tried my PIN too many times | {
"text": "I tried my PIN too many times"
} | [
{
"label": "NEGATIVE",
"score": 0.9989410042762756
},
{
"label": "POSITIVE",
"score": 0.0010590446181595325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain? | {
"text": "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980186223983765
},
{
"label": "POSITIVE",
"score": 0.0019813328981399536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do i set up auto top-up? | {
"text": "How do i set up auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992006421089172
},
{
"label": "POSITIVE",
"score": 0.0007994156912900507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I withdrew cash abroad and the exchange rate applied is wrong. | {
"text": "I withdrew cash abroad and the exchange rate applied is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999734103679657
},
{
"label": "POSITIVE",
"score": 0.0002659197780303657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How can I transfer some money into a foreign account? | {
"text": "How can I transfer some money into a foreign account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995949864387512
},
{
"label": "POSITIVE",
"score": 0.0004050288116559386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why does my top-up get cancelled? | {
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.00036906625609844923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
The top-up card is verified how? | {
"text": "The top-up card is verified how?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851632714271545
},
{
"label": "POSITIVE",
"score": 0.014836756512522697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I need more than one disposable card | {
"text": "I need more than one disposable card"
} | [
{
"label": "NEGATIVE",
"score": 0.9993096590042114
},
{
"label": "POSITIVE",
"score": 0.000690370739903301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What currencies can my account be in? | {
"text": "What currencies can my account be in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924742579460144
},
{
"label": "POSITIVE",
"score": 0.007525666616857052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can I activate my card? | {
"text": "Can I activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889023900032043
},
{
"label": "POSITIVE",
"score": 0.01109762117266655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
On a card top-up, where can I verify? | {
"text": "On a card top-up, where can I verify?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970990419387817
},
{
"label": "POSITIVE",
"score": 0.0029009333811700344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Tell me about verifying top-up | {
"text": "Tell me about verifying top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.21438954770565033
},
{
"label": "POSITIVE",
"score": 0.7856103777885437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
The exchange rate for my withdrawal was wrong. | {
"text": "The exchange rate for my withdrawal was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.00038480773218907416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have an outgoing transaction | {
"text": "I have an outgoing transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9265483021736145
},
{
"label": "POSITIVE",
"score": 0.07345164567232132
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I see my transfer was declined. | {
"text": "I see my transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9984835982322693
},
{
"label": "POSITIVE",
"score": 0.001516464981250465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How do I go about verifying the top-up card? | {
"text": "How do I go about verifying the top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984191656112671
},
{
"label": "POSITIVE",
"score": 0.001580882933922112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Please tell me how I can get a virtual card. | {
"text": "Please tell me how I can get a virtual card."
} | [
{
"label": "NEGATIVE",
"score": 0.9862179160118103
},
{
"label": "POSITIVE",
"score": 0.013782110996544361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why was I charged a fee for using my card | {
"text": "Why was I charged a fee for using my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9976277947425842
},
{
"label": "POSITIVE",
"score": 0.002372189424932003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem? | {
"text": "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.00034307586611248553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
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