text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need to know where my funds come from. | {
"text": "I need to know where my funds come from."
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478404975496233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Should I be seeing a fee applied for my money transfer? | {
"text": "Should I be seeing a fee applied for my money transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007659948896616697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Transfer was declined, could not complete request. | {
"text": "Transfer was declined, could not complete request."
} | [
{
"label": "NEGATIVE",
"score": 0.9994076490402222
},
{
"label": "POSITIVE",
"score": 0.0005923143471591175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
how long does delivery take? | {
"text": "how long does delivery take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986770749092102
},
{
"label": "POSITIVE",
"score": 0.0013228756142780185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
how do i find out about transfers | {
"text": "how do i find out about transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.6490586400032043
},
{
"label": "POSITIVE",
"score": 0.35094138979911804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How long should it take for my top-up to finish? I've been waiting a while. | {
"text": "How long should it take for my top-up to finish? I've been waiting a while."
} | [
{
"label": "NEGATIVE",
"score": 0.9985352754592896
},
{
"label": "POSITIVE",
"score": 0.0014646886847913265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I want a virtual card that is disposable | {
"text": "I want a virtual card that is disposable"
} | [
{
"label": "NEGATIVE",
"score": 0.9996532201766968
},
{
"label": "POSITIVE",
"score": 0.0003467656497377902
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
What am I going to need in order to verify my identity? | {
"text": "What am I going to need in order to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987143278121948
},
{
"label": "POSITIVE",
"score": 0.0012856273679062724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can I get a disposable card? How many can I have? How often can I use them? | {
"text": "Can I get a disposable card? How many can I have? How often can I use them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994274377822876
},
{
"label": "POSITIVE",
"score": 0.0005726263043470681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is there a fee when I add money to my international card? | {
"text": "Is there a fee when I add money to my international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977670907974243
},
{
"label": "POSITIVE",
"score": 0.0022328884806483984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
At what age can I open an account? | {
"text": "At what age can I open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939154982566833
},
{
"label": "POSITIVE",
"score": 0.006084502674639225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
If my account is low in funds, can I set an auto top-up? | {
"text": "If my account is low in funds, can I set an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.00038036107434891164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened? | {
"text": "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994545578956604
},
{
"label": "POSITIVE",
"score": 0.0005453899502754211
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why has my card been charged an extra pound? | {
"text": "Why has my card been charged an extra pound?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983208775520325
},
{
"label": "POSITIVE",
"score": 0.001679091015830636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Whats the minimum age to have an account | {
"text": "Whats the minimum age to have an account"
} | [
{
"label": "NEGATIVE",
"score": 0.6426304578781128
},
{
"label": "POSITIVE",
"score": 0.3573695421218872
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Make me understand why I am charged an extra fee when I use the ATM. | {
"text": "Make me understand why I am charged an extra fee when I use the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9893162250518799
},
{
"label": "POSITIVE",
"score": 0.010683814994990826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need help fixing my contactless. It's not working anywhere I go today. | {
"text": "I need help fixing my contactless. It's not working anywhere I go today."
} | [
{
"label": "NEGATIVE",
"score": 0.999743640422821
},
{
"label": "POSITIVE",
"score": 0.00025640413514338434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
How can I change my account details? | {
"text": "How can I change my account details?"
} | [
{
"label": "NEGATIVE",
"score": 0.999563992023468
},
{
"label": "POSITIVE",
"score": 0.00043602773803286254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Is there a specific date it can be delivered by? | {
"text": "Is there a specific date it can be delivered by?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979263544082642
},
{
"label": "POSITIVE",
"score": 0.0020736469887197018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Show me where I can see the PIN? | {
"text": "Show me where I can see the PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965869188308716
},
{
"label": "POSITIVE",
"score": 0.003413056256249547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
why hasn't my virtual card arrived? | {
"text": "why hasn't my virtual card arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.998478353023529
},
{
"label": "POSITIVE",
"score": 0.0015216519823297858
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible? | {
"text": "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990115165710449
},
{
"label": "POSITIVE",
"score": 0.0009883999591693282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Where do you deliver cards to? | {
"text": "Where do you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917987585067749
},
{
"label": "POSITIVE",
"score": 0.008201226592063904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I am looking to change my adress. | {
"text": "I am looking to change my adress."
} | [
{
"label": "NEGATIVE",
"score": 0.9976198077201843
},
{
"label": "POSITIVE",
"score": 0.002380118938162923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I don't know my password | {
"text": "I don't know my password"
} | [
{
"label": "NEGATIVE",
"score": 0.9990056157112122
},
{
"label": "POSITIVE",
"score": 0.0009943584445863962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go?? | {
"text": "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.0003702372487168759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I sent money and the recipient has not received their money after two weeks. | {
"text": "I sent money and the recipient has not received their money after two weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9974992871284485
},
{
"label": "POSITIVE",
"score": 0.0025007545482367277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What's taking my top-up so long? | {
"text": "What's taking my top-up so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.99796462059021
},
{
"label": "POSITIVE",
"score": 0.002035457408055663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is my child too young to sign up? | {
"text": "Is my child too young to sign up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987063407897949
},
{
"label": "POSITIVE",
"score": 0.0012936112470924854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can you tell me what i steps i should take since my card was stolen? | {
"text": "Can you tell me what i steps i should take since my card was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953303337097168
},
{
"label": "POSITIVE",
"score": 0.004669665824621916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
The card I thought I lost was in my jacket pocket this morning, so can I reactivate that? | {
"text": "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?"
} | [
{
"label": "NEGATIVE",
"score": 0.996619701385498
},
{
"label": "POSITIVE",
"score": 0.0033802746329456568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I was charged an extra fee for a card payment. I was unaware of these fees beforehand. | {
"text": "I was charged an extra fee for a card payment. I was unaware of these fees beforehand."
} | [
{
"label": "NEGATIVE",
"score": 0.9971655011177063
},
{
"label": "POSITIVE",
"score": 0.0028344641905277967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I found the card that I thought I lost, and I would like to reactivate it. | {
"text": "I found the card that I thought I lost, and I would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.0019164098193868995
},
{
"label": "POSITIVE",
"score": 0.9980835914611816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How do I get my money back for a duplicated charge? | {
"text": "How do I get my money back for a duplicated charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033745719701983035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I did not make a cash withdrawal that is on my statement | {
"text": "I did not make a cash withdrawal that is on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9957581162452698
},
{
"label": "POSITIVE",
"score": 0.004241895396262407
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I didn't get all the money I asked for | {
"text": "I didn't get all the money I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9995580315589905
},
{
"label": "POSITIVE",
"score": 0.00044200100819580257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I got cash abroad and the exchange rate applied is wrong | {
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.00035252986708655953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I didn't make the direct debit payment on my account. | {
"text": "I didn't make the direct debit payment on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992089867591858
},
{
"label": "POSITIVE",
"score": 0.000791085185483098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free. | {
"text": "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free."
} | [
{
"label": "NEGATIVE",
"score": 0.9945066571235657
},
{
"label": "POSITIVE",
"score": 0.0054933130741119385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Tell me why my card payment was declined. | {
"text": "Tell me why my card payment was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9984090924263
},
{
"label": "POSITIVE",
"score": 0.0015909600770100951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined. | {
"text": "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9983325600624084
},
{
"label": "POSITIVE",
"score": 0.001667403499595821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I go about getting a refund? | {
"text": "How do I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988771080970764
},
{
"label": "POSITIVE",
"score": 0.0011228442890569568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
why do I need to show ID | {
"text": "why do I need to show ID"
} | [
{
"label": "NEGATIVE",
"score": 0.9951010346412659
},
{
"label": "POSITIVE",
"score": 0.004898990038782358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why is it important to verify my identity? | {
"text": "Why is it important to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989185333251953
},
{
"label": "POSITIVE",
"score": 0.0010815123096108437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What's the reason my new card hasn't come? | {
"text": "What's the reason my new card hasn't come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978249073028564
},
{
"label": "POSITIVE",
"score": 0.002175071509554982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
why have i not got my new card? | {
"text": "why have i not got my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738262695260346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I am yet to receive my pin. | {
"text": "I am yet to receive my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9958676099777222
},
{
"label": "POSITIVE",
"score": 0.004132362548261881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I was charged a hidden fee when I paid with card. | {
"text": "I was charged a hidden fee when I paid with card."
} | [
{
"label": "NEGATIVE",
"score": 0.992572546005249
},
{
"label": "POSITIVE",
"score": 0.0074273948557674885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to know where I can withdraw money. | {
"text": "I need to know where I can withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.99960857629776
},
{
"label": "POSITIVE",
"score": 0.0003914360422641039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I believe there is a mistake because a payment I didn't make shows in my app. | {
"text": "I believe there is a mistake because a payment I didn't make shows in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994927644729614
},
{
"label": "POSITIVE",
"score": 0.0005072358762845397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how to exchange currencies | {
"text": "how to exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.0013130113948136568
},
{
"label": "POSITIVE",
"score": 0.9986869692802429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up? | {
"text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.7692221999168396
},
{
"label": "POSITIVE",
"score": 0.23077775537967682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What are the auto-top up policies? | {
"text": "What are the auto-top up policies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985551238059998
},
{
"label": "POSITIVE",
"score": 0.0014448313741013408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How long am I to wait before the transfer gets to my account? | {
"text": "How long am I to wait before the transfer gets to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989418387413025
},
{
"label": "POSITIVE",
"score": 0.0010582257527858019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I don't see the transaction I made to a friend on my account. | {
"text": "I don't see the transaction I made to a friend on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9991983771324158
},
{
"label": "POSITIVE",
"score": 0.0008016744395717978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How much is it to buy another card? I was hoping to buy another one. | {
"text": "How much is it to buy another card? I was hoping to buy another one."
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007070901920087636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why is there a €1 charge on my statement? | {
"text": "Why is there a €1 charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980539083480835
},
{
"label": "POSITIVE",
"score": 0.0019461606862023473
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can you unblock my pin because I put the wrong one too many times. | {
"text": "Can you unblock my pin because I put the wrong one too many times."
} | [
{
"label": "NEGATIVE",
"score": 0.9993698000907898
},
{
"label": "POSITIVE",
"score": 0.0006301650428213179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My app says I withdraw funds from my account through an ATM. | {
"text": "My app says I withdraw funds from my account through an ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.998292863368988
},
{
"label": "POSITIVE",
"score": 0.001707151299342513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I top up my account with a bank transfer? | {
"text": "How do I top up my account with a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990667700767517
},
{
"label": "POSITIVE",
"score": 0.0009331986075267196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
The app declined my top up. What did I do wrong? | {
"text": "The app declined my top up. What did I do wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988483190536499
},
{
"label": "POSITIVE",
"score": 0.0011516798986122012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My phone was stolen, what should I do? | {
"text": "My phone was stolen, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992958307266235
},
{
"label": "POSITIVE",
"score": 0.0007041348144412041
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My balance doesn't show my deposit. | {
"text": "My balance doesn't show my deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9987748265266418
},
{
"label": "POSITIVE",
"score": 0.0012251227162778378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Where in the European Union can I get a card? | {
"text": "Where in the European Union can I get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984217882156372
},
{
"label": "POSITIVE",
"score": 0.0015782462432980537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Is it possible to get one of your cards in the European Union? | {
"text": "Is it possible to get one of your cards in the European Union?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899584650993347
},
{
"label": "POSITIVE",
"score": 0.010041579604148865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why am I charged a fee for getting cash? | {
"text": "Why am I charged a fee for getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.998392641544342
},
{
"label": "POSITIVE",
"score": 0.0016073273727670312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Could you tell me what your exchange rates are? | {
"text": "Could you tell me what your exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980323910713196
},
{
"label": "POSITIVE",
"score": 0.001967561896890402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What is the source of funds for my money? | {
"text": "What is the source of funds for my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998871386051178
},
{
"label": "POSITIVE",
"score": 0.0011285394430160522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is there anywhere I can't use my card? | {
"text": "Is there anywhere I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020113930106163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How do I know where my funds come from? | {
"text": "How do I know where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660037324763834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Am I able to do a SWIFT transfer? | {
"text": "Am I able to do a SWIFT transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9814137816429138
},
{
"label": "POSITIVE",
"score": 0.018586192280054092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I returned something to a store but can't see my refund. | {
"text": "I returned something to a store but can't see my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529686696827412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What is the timeframe for a transfer in Europe? | {
"text": "What is the timeframe for a transfer in Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958600401878357
},
{
"label": "POSITIVE",
"score": 0.00414001289755106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I reactivate a card? | {
"text": "Can I reactivate a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938672184944153
},
{
"label": "POSITIVE",
"score": 0.00613280339166522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My transfer failed when I tried. | {
"text": "My transfer failed when I tried."
} | [
{
"label": "NEGATIVE",
"score": 0.9997492432594299
},
{
"label": "POSITIVE",
"score": 0.00025069963885471225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
When I tried to top up using my card, all of the money disappeared. | {
"text": "When I tried to top up using my card, all of the money disappeared."
} | [
{
"label": "NEGATIVE",
"score": 0.9997039437294006
},
{
"label": "POSITIVE",
"score": 0.000296042620902881
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How can I find an ATM that accepts this card? | {
"text": "How can I find an ATM that accepts this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998619556427002
},
{
"label": "POSITIVE",
"score": 0.0013804888585582376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My card did not work at store. | {
"text": "My card did not work at store."
} | [
{
"label": "NEGATIVE",
"score": 0.9996284246444702
},
{
"label": "POSITIVE",
"score": 0.00037157171755097806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My card didn't go through. It doesn't make sense. You told me that everything was ok. | {
"text": "My card didn't go through. It doesn't make sense. You told me that everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.09356895089149475
},
{
"label": "POSITIVE",
"score": 0.9064310789108276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How can I dispute a direct debit charge on my account? | {
"text": "How can I dispute a direct debit charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987971782684326
},
{
"label": "POSITIVE",
"score": 0.0012028167257085443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message. | {
"text": "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9996621608734131
},
{
"label": "POSITIVE",
"score": 0.00033778935903683305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Where'd the rest of my cash go from the ATM | {
"text": "Where'd the rest of my cash go from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9983989596366882
},
{
"label": "POSITIVE",
"score": 0.001600997755303979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can I open an account for my offspring? | {
"text": "Can I open an account for my offspring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974763989448547
},
{
"label": "POSITIVE",
"score": 0.002523622242733836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I received my American Express in Apple Pay, is there a reason why top up is not functioning properly? | {
"text": "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996552467346191
},
{
"label": "POSITIVE",
"score": 0.0003447430790401995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can I convert money into different currencies? | {
"text": "Can I convert money into different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984862804412842
},
{
"label": "POSITIVE",
"score": 0.001513654482550919
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My card payment is just showing up as pending since forever, what's going on with that, when should it be going through? | {
"text": "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963127970695496
},
{
"label": "POSITIVE",
"score": 0.0036872574128210545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I think I was double charged | {
"text": "I think I was double charged"
} | [
{
"label": "NEGATIVE",
"score": 0.9368529915809631
},
{
"label": "POSITIVE",
"score": 0.06314703077077866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can my friend send money to me? | {
"text": "How can my friend send money to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994077682495117
},
{
"label": "POSITIVE",
"score": 0.0005921954871155322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
My transfer is failing when I try to do it. | {
"text": "My transfer is failing when I try to do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9997978806495667
},
{
"label": "POSITIVE",
"score": 0.00020212346862535924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Where do I find my PIN for my new card? | {
"text": "Where do I find my PIN for my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993100166320801
},
{
"label": "POSITIVE",
"score": 0.0006899283616803586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Do you also have this extra fee on your statement? | {
"text": "Do you also have this extra fee on your statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9904796481132507
},
{
"label": "POSITIVE",
"score": 0.009520336054265499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I know if my top-up went through? | {
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767048569396138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee! | {
"text": "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!"
} | [
{
"label": "NEGATIVE",
"score": 0.9983136653900146
},
{
"label": "POSITIVE",
"score": 0.0016863758210092783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I placed a cash deposit in my account but I can't see it yet. | {
"text": "I placed a cash deposit in my account but I can't see it yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9968442916870117
},
{
"label": "POSITIVE",
"score": 0.003155779093503952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
why are all my identity details required | {
"text": "why are all my identity details required"
} | [
{
"label": "NEGATIVE",
"score": 0.9980342984199524
},
{
"label": "POSITIVE",
"score": 0.0019656564109027386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Talk me through modifying my details. | {
"text": "Talk me through modifying my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9861723780632019
},
{
"label": "POSITIVE",
"score": 0.013827617280185223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How come I can see an extra charge for my transfer? | {
"text": "How come I can see an extra charge for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976950287818909
},
{
"label": "POSITIVE",
"score": 0.002304893685504794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My ATM withdrawal was declined. | {
"text": "My ATM withdrawal was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9917830228805542
},
{
"label": "POSITIVE",
"score": 0.008216996677219868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What other currencies can I hang onto? | {
"text": "What other currencies can I hang onto?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954062700271606
},
{
"label": "POSITIVE",
"score": 0.004593739286065102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I have duplicate charges for the same transaction | {
"text": "I have duplicate charges for the same transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9991950392723083
},
{
"label": "POSITIVE",
"score": 0.0008049936732277274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
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