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dict | prediction
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stringclasses 1
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class | explanation
null | id
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please? | {
"text": "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?"
} | [
{
"label": "NEGATIVE",
"score": 0.99956876039505
},
{
"label": "POSITIVE",
"score": 0.00043127144454047084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to. | {
"text": "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to."
} | [
{
"label": "NEGATIVE",
"score": 0.9757282733917236
},
{
"label": "POSITIVE",
"score": 0.02427172102034092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need to cancel a transaction on my debit card. | {
"text": "I need to cancel a transaction on my debit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996874332427979
},
{
"label": "POSITIVE",
"score": 0.00031256367219612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I think my card is broke it's not working anymore | {
"text": "I think my card is broke it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.0003057491558138281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How long until my new card gets here? | {
"text": "How long until my new card gets here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984656572341919
},
{
"label": "POSITIVE",
"score": 0.0015343452105298638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can I use google play as my primary app to Top up? | {
"text": "Can I use google play as my primary app to Top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975911378860474
},
{
"label": "POSITIVE",
"score": 0.0024088923819363117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there an age limit for opening an account? | {
"text": "Is there an age limit for opening an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943364262580872
},
{
"label": "POSITIVE",
"score": 0.005663607735186815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
is the a reason why my transfer has failed? | {
"text": "is the a reason why my transfer has failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997254014015198
},
{
"label": "POSITIVE",
"score": 0.0002746313693933189
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
my payment was rejected | {
"text": "my payment was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.0014553706860169768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why can't my transfer complete? | {
"text": "Why can't my transfer complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992868304252625
},
{
"label": "POSITIVE",
"score": 0.0007132173632271588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My cash withdrawal was declined. Why? | {
"text": "My cash withdrawal was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963551759719849
},
{
"label": "POSITIVE",
"score": 0.003644829848781228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about? | {
"text": "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986459612846375
},
{
"label": "POSITIVE",
"score": 0.0013540817890316248
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My PIN got blocked, help. | {
"text": "My PIN got blocked, help."
} | [
{
"label": "NEGATIVE",
"score": 0.9987080097198486
},
{
"label": "POSITIVE",
"score": 0.0012920057633891702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How do I make my transfer go through | {
"text": "How do I make my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9946926236152649
},
{
"label": "POSITIVE",
"score": 0.005307324230670929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Could you assist me in finding my lost card? | {
"text": "Could you assist me in finding my lost card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.0013484199298545718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My exchange rate is wrong when I get cash. | {
"text": "My exchange rate is wrong when I get cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997074007987976
},
{
"label": "POSITIVE",
"score": 0.00029256142443045974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why would my transfer be declined? | {
"text": "Why would my transfer be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948522448539734
},
{
"label": "POSITIVE",
"score": 0.0051477630622684956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming. | {
"text": "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming."
} | [
{
"label": "NEGATIVE",
"score": 0.9997977614402771
},
{
"label": "POSITIVE",
"score": 0.00020224394393153489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How can I get a disposable virtual card? | {
"text": "How can I get a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995718598365784
},
{
"label": "POSITIVE",
"score": 0.0004281251458451152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My exchange rate was wrong for an Item I bought! | {
"text": "My exchange rate was wrong for an Item I bought!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997097849845886
},
{
"label": "POSITIVE",
"score": 0.0002901364932768047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through? | {
"text": "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997583031654358
},
{
"label": "POSITIVE",
"score": 0.00024170360120479017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
My account seems a bit off and getting weird charges. | {
"text": "My account seems a bit off and getting weird charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9992660880088806
},
{
"label": "POSITIVE",
"score": 0.0007339109433814883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can you do exchanges of EUR? | {
"text": "Can you do exchanges of EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.15146362781524658
},
{
"label": "POSITIVE",
"score": 0.8485364317893982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Am I able to stop a transfer? | {
"text": "Am I able to stop a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985759258270264
},
{
"label": "POSITIVE",
"score": 0.0014240810414776206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I find out what countries you service and what countries you do not? | {
"text": "How do I find out what countries you service and what countries you do not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935470223426819
},
{
"label": "POSITIVE",
"score": 0.006452912464737892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why was my top-up rejected? | {
"text": "Why was my top-up rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988227486610413
},
{
"label": "POSITIVE",
"score": 0.0011772639118134975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long will an urgent transfer from China take? | {
"text": "How long will an urgent transfer from China take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970600008964539
},
{
"label": "POSITIVE",
"score": 0.002940021688118577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I have not received a refund. | {
"text": "I have not received a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.999267041683197
},
{
"label": "POSITIVE",
"score": 0.0007329491782002151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem? | {
"text": "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999680757522583
},
{
"label": "POSITIVE",
"score": 0.0003192848525941372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through. | {
"text": "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9997424483299255
},
{
"label": "POSITIVE",
"score": 0.00025749573251232505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why doesn't the person I sent money to see that transfer yet? | {
"text": "Why doesn't the person I sent money to see that transfer yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992281198501587
},
{
"label": "POSITIVE",
"score": 0.0007718417327851057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past. | {
"text": "Could you please explain why I received a message that my transfer is not possible? I've never had any problems making a transfer in the past."
} | [
{
"label": "NEGATIVE",
"score": 0.5521461963653564
},
{
"label": "POSITIVE",
"score": 0.44785383343696594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I tried to withdraw $100, all it gave me was $20. | {
"text": "I tried to withdraw $100, all it gave me was $20."
} | [
{
"label": "NEGATIVE",
"score": 0.9990967512130737
},
{
"label": "POSITIVE",
"score": 0.0009033199166879058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How can I change to my married name? | {
"text": "How can I change to my married name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990041851997375
},
{
"label": "POSITIVE",
"score": 0.0009958655573427677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
how do you get exchange rates | {
"text": "how do you get exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9892848134040833
},
{
"label": "POSITIVE",
"score": 0.010715208947658539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
There is a fee from a transfer that is not supposed to be here! | {
"text": "There is a fee from a transfer that is not supposed to be here!"
} | [
{
"label": "NEGATIVE",
"score": 0.9994828701019287
},
{
"label": "POSITIVE",
"score": 0.0005171122611500323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where can I find Mastercard ATMs? | {
"text": "Where can I find Mastercard ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.0012681643711403012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Can my daughter make an account? | {
"text": "Can my daughter make an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981374740600586
},
{
"label": "POSITIVE",
"score": 0.0018624485237523913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why did you revert my top-up? | {
"text": "Why did you revert my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018405013252049685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Where is the PIN for my card located? | {
"text": "Where is the PIN for my card located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991384744644165
},
{
"label": "POSITIVE",
"score": 0.0008614446269348264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
How long does it take for my payment to process? | {
"text": "How long does it take for my payment to process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985254406929016
},
{
"label": "POSITIVE",
"score": 0.0014746098313480616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through? | {
"text": "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996939897537231
},
{
"label": "POSITIVE",
"score": 0.00030608518864028156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet | {
"text": "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9994258880615234
},
{
"label": "POSITIVE",
"score": 0.000574166071601212
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.0003099449386354536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How much can I withdrawal in one month without incurring fees? | {
"text": "How much can I withdrawal in one month without incurring fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950656294822693
},
{
"label": "POSITIVE",
"score": 0.004934359807521105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why can't I withdraw cash? | {
"text": "Why can't I withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9865619540214539
},
{
"label": "POSITIVE",
"score": 0.01343807578086853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What places accept my card? | {
"text": "What places accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942256808280945
},
{
"label": "POSITIVE",
"score": 0.005774371325969696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why hasn't my transfer from Europe gone through? | {
"text": "Why hasn't my transfer from Europe gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978311657905579
},
{
"label": "POSITIVE",
"score": 0.0021687906701117754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
A percentage fee was charged to my withdrawal. | {
"text": "A percentage fee was charged to my withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9973815083503723
},
{
"label": "POSITIVE",
"score": 0.0026185002643615007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My card wasn't working in a shop | {
"text": "My card wasn't working in a shop"
} | [
{
"label": "NEGATIVE",
"score": 0.9968069791793823
},
{
"label": "POSITIVE",
"score": 0.0031929912511259317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why did the ATM swallow my card? | {
"text": "Why did the ATM swallow my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980921149253845
},
{
"label": "POSITIVE",
"score": 0.0019078290788456798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I think someone else is using my card. | {
"text": "I think someone else is using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9984546899795532
},
{
"label": "POSITIVE",
"score": 0.001545286038890481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can I top-up via Apple Pay? | {
"text": "Can I top-up via Apple Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.997665524482727
},
{
"label": "POSITIVE",
"score": 0.0023344382643699646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why would a cash withdrawal be pending? | {
"text": "Why would a cash withdrawal be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911899592727423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Will you guys do Visa or Mastercard? | {
"text": "Will you guys do Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9518617391586304
},
{
"label": "POSITIVE",
"score": 0.04813829064369202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there anyway to bypass identity verification? | {
"text": "Is there anyway to bypass identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993880987167358
},
{
"label": "POSITIVE",
"score": 0.0006118357414379716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible? | {
"text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.999473512172699
},
{
"label": "POSITIVE",
"score": 0.0005264772917144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why do you need to check my identity? | {
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181870406493545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I can't withdraw money | {
"text": "I can't withdraw money"
} | [
{
"label": "NEGATIVE",
"score": 0.0019041579216718674
},
{
"label": "POSITIVE",
"score": 0.9980958104133606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
top up for my american express card is not working | {
"text": "top up for my american express card is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997480511665344
},
{
"label": "POSITIVE",
"score": 0.00025199062656611204
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I cannot see a refund in my account | {
"text": "I cannot see a refund in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9981082677841187
},
{
"label": "POSITIVE",
"score": 0.0018917280249297619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I sent money to a person and they haven't received the payment yet. | {
"text": "I sent money to a person and they haven't received the payment yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992794394493103
},
{
"label": "POSITIVE",
"score": 0.0007205835427157581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Could my daughter open an account? | {
"text": "Could my daughter open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986074566841125
},
{
"label": "POSITIVE",
"score": 0.0013926035026088357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do? | {
"text": "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993228912353516
},
{
"label": "POSITIVE",
"score": 0.0006771665066480637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why didnt my top up go through | {
"text": "Why didnt my top up go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9961193799972534
},
{
"label": "POSITIVE",
"score": 0.003880611155182123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I want a refund on the things i bought | {
"text": "I want a refund on the things i bought"
} | [
{
"label": "NEGATIVE",
"score": 0.9969555139541626
},
{
"label": "POSITIVE",
"score": 0.003044524695724249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm not recognizing the card payment. | {
"text": "I'm not recognizing the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.00043015831033699214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How do I get my card into the app? | {
"text": "How do I get my card into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989022016525269
},
{
"label": "POSITIVE",
"score": 0.0010977245401591063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Is there a limit for top ups? | {
"text": "Is there a limit for top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435875479131937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why is this payment on my app | {
"text": "Why is this payment on my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9964898228645325
},
{
"label": "POSITIVE",
"score": 0.003510188776999712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I deposited a check a few days ago and it's still not gone in! Please help me with this | {
"text": "I deposited a check a few days ago and it's still not gone in! Please help me with this"
} | [
{
"label": "NEGATIVE",
"score": 0.9146074056625366
},
{
"label": "POSITIVE",
"score": 0.08539264649152756
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My transfer seems to be too expensive. | {
"text": "My transfer seems to be too expensive."
} | [
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.0002108830667566508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
stolen phone, what should i do | {
"text": "stolen phone, what should i do"
} | [
{
"label": "NEGATIVE",
"score": 0.9987924098968506
},
{
"label": "POSITIVE",
"score": 0.0012075180420652032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My card won't let me withdraw money. | {
"text": "My card won't let me withdraw money."
} | [
{
"label": "NEGATIVE",
"score": 0.001973213627934456
},
{
"label": "POSITIVE",
"score": 0.9980267882347107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the charge to make a transfer | {
"text": "What is the charge to make a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.0209769569337368
},
{
"label": "POSITIVE",
"score": 0.9790230393409729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
top up cancellation | {
"text": "top up cancellation"
} | [
{
"label": "NEGATIVE",
"score": 0.9986121654510498
},
{
"label": "POSITIVE",
"score": 0.0013877955498173833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What do I need to do to get a card? | {
"text": "What do I need to do to get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983347058296204
},
{
"label": "POSITIVE",
"score": 0.001665344461798668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How many different currencies can I have my money in? | {
"text": "How many different currencies can I have my money in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181212659925222
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this? | {
"text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890323877334595
},
{
"label": "POSITIVE",
"score": 0.01096753403544426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
When will my transfer process? | {
"text": "When will my transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990069270133972
},
{
"label": "POSITIVE",
"score": 0.0009930799715220928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Help me order my card. | {
"text": "Help me order my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9824438691139221
},
{
"label": "POSITIVE",
"score": 0.017556145787239075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I tried using a check to update my balance, but it isn't work? Is something wrong? | {
"text": "I tried using a check to update my balance, but it isn't work? Is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.0004068760899826884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
There was a problem with the exchange rate on a purchase. | {
"text": "There was a problem with the exchange rate on a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9989063739776611
},
{
"label": "POSITIVE",
"score": 0.0010936670005321503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
when will my transfer clear | {
"text": "when will my transfer clear"
} | [
{
"label": "NEGATIVE",
"score": 0.9671757221221924
},
{
"label": "POSITIVE",
"score": 0.0328243151307106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card? | {
"text": "There are some card payments that I haven't done myself. What is going on with my card and does somebody else have access to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985858201980591
},
{
"label": "POSITIVE",
"score": 0.0014141660649329424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
is there something blocking me from making transfers | {
"text": "is there something blocking me from making transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.00037992149009369314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I would like it if I could get an item refunded | {
"text": "I would like it if I could get an item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9941120743751526
},
{
"label": "POSITIVE",
"score": 0.005887919571250677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My package is taking too long to arrive and I don't want it anymore. Can I get a refund? | {
"text": "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.0002794716856442392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I'm confused ass to why my contactless is not working. | {
"text": "I'm confused ass to why my contactless is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.999546229839325
},
{
"label": "POSITIVE",
"score": 0.0004537076165433973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Where do I find the verification code for the card I'm topping up? | {
"text": "Where do I find the verification code for the card I'm topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991812109947205
},
{
"label": "POSITIVE",
"score": 0.0008187532075680792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
where do i find out about exchange fees | {
"text": "where do i find out about exchange fees"
} | [
{
"label": "NEGATIVE",
"score": 0.9951752424240112
},
{
"label": "POSITIVE",
"score": 0.00482471426948905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Will my transfer be done soon? | {
"text": "Will my transfer be done soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913715124130249
},
{
"label": "POSITIVE",
"score": 0.008628513664007187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I lookup the source for my available money? | {
"text": "How can I lookup the source for my available money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996353387832642
},
{
"label": "POSITIVE",
"score": 0.00036469887709245086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046914160251617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Will I see the transfer in my account within the week? | {
"text": "Will I see the transfer in my account within the week?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941281080245972
},
{
"label": "POSITIVE",
"score": 0.005871926434338093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Where can I use my card to pay? | {
"text": "Where can I use my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992765784263611
},
{
"label": "POSITIVE",
"score": 0.0007234911317937076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.0014345167437568307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Which countries do you support? | {
"text": "Which countries do you support?"
} | [
{
"label": "NEGATIVE",
"score": 0.8363289833068848
},
{
"label": "POSITIVE",
"score": 0.16367106139659882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How is the current exchange rate? | {
"text": "How is the current exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.998497724533081
},
{
"label": "POSITIVE",
"score": 0.0015022961888462305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My card is due to expire soon. | {
"text": "My card is due to expire soon."
} | [
{
"label": "NEGATIVE",
"score": 0.9602477550506592
},
{
"label": "POSITIVE",
"score": 0.0397523008286953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
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