text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
The card PIN? | {
"text": "The card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935693740844727
},
{
"label": "POSITIVE",
"score": 0.006430639885365963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I got charged a service fee on my account. Can it be waived since I didn't know about it before? | {
"text": "I got charged a service fee on my account. Can it be waived since I didn't know about it before?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934658408164978
},
{
"label": "POSITIVE",
"score": 0.006534176878631115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply. | {
"text": "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply."
} | [
{
"label": "NEGATIVE",
"score": 0.9993377327919006
},
{
"label": "POSITIVE",
"score": 0.000662207487039268
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What are the guidelines for the disposable cards? | {
"text": "What are the guidelines for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989903569221497
},
{
"label": "POSITIVE",
"score": 0.0010096932528540492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why do I get declined when I try to withdraw cash? | {
"text": "Why do I get declined when I try to withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976340532302856
},
{
"label": "POSITIVE",
"score": 0.0023659325670450926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My account was charged a fee. When did you start charging extra for card payments? | {
"text": "My account was charged a fee. When did you start charging extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873971611261368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Verify my source of funds? | {
"text": "Verify my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9795171022415161
},
{
"label": "POSITIVE",
"score": 0.020482929423451424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My identity verification didn't work | {
"text": "My identity verification didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997878670692444
},
{
"label": "POSITIVE",
"score": 0.00021212508727330714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Help, I don't know what the PIN is to my card? | {
"text": "Help, I don't know what the PIN is to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994401335716248
},
{
"label": "POSITIVE",
"score": 0.000559889420401305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can I unblock my PIN in the app? | {
"text": "Can I unblock my PIN in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991650581359863
},
{
"label": "POSITIVE",
"score": 0.000834900070913136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Help. My card is broken. | {
"text": "Help. My card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9992579817771912
},
{
"label": "POSITIVE",
"score": 0.0007420162437483668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app | {
"text": "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app"
} | [
{
"label": "NEGATIVE",
"score": 0.999699592590332
},
{
"label": "POSITIVE",
"score": 0.0003004570316988975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card won't work right now. | {
"text": "My card won't work right now."
} | [
{
"label": "NEGATIVE",
"score": 0.9994897842407227
},
{
"label": "POSITIVE",
"score": 0.0005101991118863225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
The refund isn't appearing in my account | {
"text": "The refund isn't appearing in my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9993391633033752
},
{
"label": "POSITIVE",
"score": 0.0006607896066270769
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a limit on auto top-up? | {
"text": "Is there a limit on auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953574538230896
},
{
"label": "POSITIVE",
"score": 0.004642548970878124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My refund for a purchase hasn't cone through yet. | {
"text": "My refund for a purchase hasn't cone through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9925196170806885
},
{
"label": "POSITIVE",
"score": 0.007480378728359938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I need to cancel a purchase that I made the other day. | {
"text": "I need to cancel a purchase that I made the other day."
} | [
{
"label": "NEGATIVE",
"score": 0.9996718168258667
},
{
"label": "POSITIVE",
"score": 0.0003281869867350906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more. | {
"text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more."
} | [
{
"label": "NEGATIVE",
"score": 0.9102195501327515
},
{
"label": "POSITIVE",
"score": 0.08978045731782913
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I think someone has hacked my card! | {
"text": "I think someone has hacked my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.99931800365448
},
{
"label": "POSITIVE",
"score": 0.0006819647969678044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Do cash withdrawals cost anything? | {
"text": "Do cash withdrawals cost anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980694651603699
},
{
"label": "POSITIVE",
"score": 0.0019305621972307563
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why do I have a transaction showing multiple times? | {
"text": "Why do I have a transaction showing multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982123374938965
},
{
"label": "POSITIVE",
"score": 0.0017876285128295422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why was my transfer charged a fee? | {
"text": "Why was my transfer charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998495949432254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I tried to use the ATM today but it would not accept my card. | {
"text": "I tried to use the ATM today but it would not accept my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004384318017400801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I was getting cash and the card got stuck inside | {
"text": "I was getting cash and the card got stuck inside"
} | [
{
"label": "NEGATIVE",
"score": 0.9993355870246887
},
{
"label": "POSITIVE",
"score": 0.0006643871893174946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I bought something that I need a refund for. | {
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388158917427063
},
{
"label": "POSITIVE",
"score": 0.0611841194331646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I just saw a fee on my account. When do these get charged? | {
"text": "I just saw a fee on my account. When do these get charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978213310241699
},
{
"label": "POSITIVE",
"score": 0.0021787332370877266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Which countries are represented? | {
"text": "Which countries are represented?"
} | [
{
"label": "NEGATIVE",
"score": 0.9356090426445007
},
{
"label": "POSITIVE",
"score": 0.06439091265201569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
When I got cash I believe that the exchange rate was wrong | {
"text": "When I got cash I believe that the exchange rate was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9992960691452026
},
{
"label": "POSITIVE",
"score": 0.0007038751500658691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
May I change my PIN? | {
"text": "May I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729171086102724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
The app isn't letting me log in, but my info is correct. | {
"text": "The app isn't letting me log in, but my info is correct."
} | [
{
"label": "NEGATIVE",
"score": 0.0012244000099599361
},
{
"label": "POSITIVE",
"score": 0.9987755417823792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Is there a fee associated with using foreign exchange ATMs? | {
"text": "Is there a fee associated with using foreign exchange ATMs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982439279556274
},
{
"label": "POSITIVE",
"score": 0.00175607914570719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I would like to request a card. | {
"text": "I would like to request a card."
} | [
{
"label": "NEGATIVE",
"score": 0.8304086327552795
},
{
"label": "POSITIVE",
"score": 0.16959138214588165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What is the verification process for my card? | {
"text": "What is the verification process for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980971217155457
},
{
"label": "POSITIVE",
"score": 0.001902849762700498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What is the charge for exchanging currencies? | {
"text": "What is the charge for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.994368851184845
},
{
"label": "POSITIVE",
"score": 0.005631175823509693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
If I don't have all my documents can they still verify my identity? | {
"text": "If I don't have all my documents can they still verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995594620704651
},
{
"label": "POSITIVE",
"score": 0.0004405357176437974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I've completely forgot the code to get into the app. | {
"text": "I've completely forgot the code to get into the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.00048612701357342303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Why did a transaction I made charge me $1? | {
"text": "Why did a transaction I made charge me $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989653825759888
},
{
"label": "POSITIVE",
"score": 0.0010345943737775087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What flat currencies do you support for holding and exchange? | {
"text": "What flat currencies do you support for holding and exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.00038451471482403576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Will I get a Visa card or Mastercard? | {
"text": "Will I get a Visa card or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946082830429077
},
{
"label": "POSITIVE",
"score": 0.0053917281329631805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
If I can, I would like to get both Mastercard and Visa from you. | {
"text": "If I can, I would like to get both Mastercard and Visa from you."
} | [
{
"label": "NEGATIVE",
"score": 0.9651866555213928
},
{
"label": "POSITIVE",
"score": 0.03481333702802658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The attempted transfer failed. | {
"text": "The attempted transfer failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9995729327201843
},
{
"label": "POSITIVE",
"score": 0.00042701466009020805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
when i travel can it top up automatically | {
"text": "when i travel can it top up automatically"
} | [
{
"label": "NEGATIVE",
"score": 0.002108846791088581
},
{
"label": "POSITIVE",
"score": 0.9978911280632019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
An extra fee of €1 was in my statement | {
"text": "An extra fee of €1 was in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9540846347808838
},
{
"label": "POSITIVE",
"score": 0.04591529443860054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can someone help with my passcode? | {
"text": "Can someone help with my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988147020339966
},
{
"label": "POSITIVE",
"score": 0.001185279805213213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How long does it take to activate my card? | {
"text": "How long does it take to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980280995368958
},
{
"label": "POSITIVE",
"score": 0.0019718504045158625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?! | {
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.0027767943684011698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can you tell me about why the account I have was charged an extra 1$ | {
"text": "Can you tell me about why the account I have was charged an extra 1$"
} | [
{
"label": "NEGATIVE",
"score": 0.9957866072654724
},
{
"label": "POSITIVE",
"score": 0.004213380627334118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Are extra charges added for sending out additional cards? | {
"text": "Are extra charges added for sending out additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953641891479492
},
{
"label": "POSITIVE",
"score": 0.004635855555534363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How can I get another card? | {
"text": "How can I get another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992006421089172
},
{
"label": "POSITIVE",
"score": 0.0007993531762622297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My phone got stolen, how can I use the app? | {
"text": "My phone got stolen, how can I use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993964433670044
},
{
"label": "POSITIVE",
"score": 0.0006035845726728439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My phone has been lost or stolen | {
"text": "My phone has been lost or stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9979575872421265
},
{
"label": "POSITIVE",
"score": 0.0020423925016075373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Google Pay isn't working. What is wrong? | {
"text": "Google Pay isn't working. What is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997298121452332
},
{
"label": "POSITIVE",
"score": 0.0002701526100281626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Could I open an account for children? | {
"text": "Could I open an account for children?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986798167228699
},
{
"label": "POSITIVE",
"score": 0.001320166396908462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I change my details? | {
"text": "How do I change my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992930889129639
},
{
"label": "POSITIVE",
"score": 0.0007069015991874039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I noticed an extra pound charge? | {
"text": "I noticed an extra pound charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9642359614372253
},
{
"label": "POSITIVE",
"score": 0.03576407581567764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I ordered my card but it still isn't here | {
"text": "I ordered my card but it still isn't here"
} | [
{
"label": "NEGATIVE",
"score": 0.9989349246025085
},
{
"label": "POSITIVE",
"score": 0.0010650940239429474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where is a Mastercard ATM? | {
"text": "Where is a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990758895874023
},
{
"label": "POSITIVE",
"score": 0.00092406413750723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Do you have any top-up limits? | {
"text": "Do you have any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.989612877368927
},
{
"label": "POSITIVE",
"score": 0.010387158021330833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why is my ATM cash withdrawal not working? | {
"text": "Why is my ATM cash withdrawal not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995915293693542
},
{
"label": "POSITIVE",
"score": 0.00040853378595784307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I add the card I just received to show up in the app? | {
"text": "How do I add the card I just received to show up in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974997639656067
},
{
"label": "POSITIVE",
"score": 0.0025001810863614082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I checked my account today and saw that I was charged an extra pound that I did not spend. | {
"text": "I checked my account today and saw that I was charged an extra pound that I did not spend."
} | [
{
"label": "NEGATIVE",
"score": 0.9934431314468384
},
{
"label": "POSITIVE",
"score": 0.006556858774274588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is it possible to give a second card from my account to my daughter? | {
"text": "Is it possible to give a second card from my account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999226450920105
},
{
"label": "POSITIVE",
"score": 0.0007735297549515963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is the card welcomed by everybody? | {
"text": "Is the card welcomed by everybody?"
} | [
{
"label": "NEGATIVE",
"score": 0.0007062144577503204
},
{
"label": "POSITIVE",
"score": 0.9992938041687012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Where can I use a disposable card? | {
"text": "Where can I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996179342269897
},
{
"label": "POSITIVE",
"score": 0.0003820148413069546
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them. | {
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
} | [
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089143179357052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Will this card work all over the world? | {
"text": "Will this card work all over the world?"
} | [
{
"label": "NEGATIVE",
"score": 0.9373378157615662
},
{
"label": "POSITIVE",
"score": 0.06266224384307861
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it. | {
"text": "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995059967041016
},
{
"label": "POSITIVE",
"score": 0.0004940503276884556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I was charged multiple times for one transaction. | {
"text": "I was charged multiple times for one transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9858681559562683
},
{
"label": "POSITIVE",
"score": 0.01413183007389307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
the exchange rate on my payment was wrong | {
"text": "the exchange rate on my payment was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9995800852775574
},
{
"label": "POSITIVE",
"score": 0.0004199019749648869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When can I expect my new card to get here? | {
"text": "When can I expect my new card to get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.0022997502237558365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Where do I find my code to verify my top-up card? | {
"text": "Where do I find my code to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.000538049207534641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I managed to drunken block my card :(( Help! | {
"text": "I managed to drunken block my card :(( Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985141158103943
},
{
"label": "POSITIVE",
"score": 0.0014858879148960114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How to verify my identity | {
"text": "How to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.0878070518374443
},
{
"label": "POSITIVE",
"score": 0.9121928811073303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why hasn't my son received the transfer I sent to him earlier? | {
"text": "Why hasn't my son received the transfer I sent to him earlier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.0008456707582809031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is there a reason my transfer failed? | {
"text": "Is there a reason my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997243285179138
},
{
"label": "POSITIVE",
"score": 0.0002756270987447351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What do I need for the verification check? | {
"text": "What do I need for the verification check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989134073257446
},
{
"label": "POSITIVE",
"score": 0.0010866160737350583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My account is depleted. Can I transfer funds from another bank? | {
"text": "My account is depleted. Can I transfer funds from another bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002552932419348508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I made a transfer into my account and now I need to cancel it | {
"text": "I made a transfer into my account and now I need to cancel it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.00033604458440095186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I am worried about fees for top up cards? | {
"text": "I am worried about fees for top up cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987795948982239
},
{
"label": "POSITIVE",
"score": 0.0012203813530504704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I tried to top up my account and it didn't work | {
"text": "I tried to top up my account and it didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.999776303768158
},
{
"label": "POSITIVE",
"score": 0.00022370988153852522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I request a disposable virtual card? | {
"text": "How do I request a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.000538403692189604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
If my card becomes expired what can I do? | {
"text": "If my card becomes expired what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987443685531616
},
{
"label": "POSITIVE",
"score": 0.0012556309811770916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
How to order a virtual card | {
"text": "How to order a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9757054448127747
},
{
"label": "POSITIVE",
"score": 0.024294571951031685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How do I get my card? | {
"text": "How do I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976215958595276
},
{
"label": "POSITIVE",
"score": 0.002378396224230528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Are there any fees associated with receiving money? | {
"text": "Are there any fees associated with receiving money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998860239982605
},
{
"label": "POSITIVE",
"score": 0.0011397612979635596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is it possible to obtain both a Visa and a Mastercard from you? | {
"text": "Is it possible to obtain both a Visa and a Mastercard from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9859468340873718
},
{
"label": "POSITIVE",
"score": 0.014053170569241047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How do you figure out the exchange rate? Can you explain why I got less money than expected? | {
"text": "How do you figure out the exchange rate? Can you explain why I got less money than expected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994757771492004
},
{
"label": "POSITIVE",
"score": 0.0005242554470896721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How long does it take to get my money | {
"text": "How long does it take to get my money"
} | [
{
"label": "NEGATIVE",
"score": 0.9990574717521667
},
{
"label": "POSITIVE",
"score": 0.000942522136028856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My pin isn't here yet | {
"text": "My pin isn't here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9979634284973145
},
{
"label": "POSITIVE",
"score": 0.0020366159733384848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Changed details is essential, what steps do I take to do so? | {
"text": "Changed details is essential, what steps do I take to do so?"
} | [
{
"label": "NEGATIVE",
"score": 0.8929739594459534
},
{
"label": "POSITIVE",
"score": 0.10702609270811081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
i needed money for a night out with the girls but i was declined, why? | {
"text": "i needed money for a night out with the girls but i was declined, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.998481810092926
},
{
"label": "POSITIVE",
"score": 0.0015182218048721552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What's up with the extra fee I got? | {
"text": "What's up with the extra fee I got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968097805976868
},
{
"label": "POSITIVE",
"score": 0.0031901467591524124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can cards be delivered? Where? | {
"text": "Can cards be delivered? Where?"
} | [
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.0032987608574330807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.00024821990518830717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. Please help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.996326744556427
},
{
"label": "POSITIVE",
"score": 0.0036732032895088196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I top up my card with other cards? | {
"text": "Can I top up my card with other cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956153631210327
},
{
"label": "POSITIVE",
"score": 0.004384608939290047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I have lost my phone. | {
"text": "I have lost my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9997256398200989
},
{
"label": "POSITIVE",
"score": 0.00027436442906036973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Your foreign exchange rate is wrong. | {
"text": "Your foreign exchange rate is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.999718964099884
},
{
"label": "POSITIVE",
"score": 0.00028097874019294977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want to reactivate my card, I found it after thinking it was lost. | {
"text": "I want to reactivate my card, I found it after thinking it was lost."
} | [
{
"label": "NEGATIVE",
"score": 0.9992746710777283
},
{
"label": "POSITIVE",
"score": 0.0007253523217514157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
My app shows a direct debit that isn't mine. | {
"text": "My app shows a direct debit that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9992664456367493
},
{
"label": "POSITIVE",
"score": 0.0007335550617426634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
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