Datasets:

Hieuman

/

Banking77_clustering

like 0

[ "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "the exchange rate for my withdrawal is wrong", "The rate applied to my foreign currency at an ATM was incorrect.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I wasn't applied the correct exchange rate when getting cash", "what is the exchange rate for foreign ATMs", "The exchange rate for the money I took out in a foreign country is wrong.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "While abroad, I got cash, and the exchange rate applied is wrong.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Exchange rate for my cash withdrawal is wrong", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "The exchange rate for foreign ATM currency is wrong.", "I thought I was going to receive more currency?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw." ]

[ "There must be an issue, why has my card been cancelled?", "What currencies can my account be in?", "Is there a charge for exchanging foreign currency?", "When can I use money sent to my account?", "Some cash I didn't get shows in my app", "Could it be that I deactivated my card, its not working?", "Why does it say pending cash withdrawal on my statement?", "Why did I not get all the cash I asked for?", "What fees are charged when I top up", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "I want this amount reversed out of my account.", "What is going on with it saying my card payment was declined?", "Why am I unable to withdrawal cash?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "I could not get money from an ATM", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Is there always a charge when withdrawing money?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Why was I charged an extra fee when doing a transfer?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Why can I not get cash from the ATM?", "Can you please explain why I was charged an extra fee for my transfer?", "Card payment has be declined.", "I was charged an extra pound for no reason. Why is that?", "My card has gone missing.", "What are the charges if I exchange foreign currency?", "I can't get money out of the ATM", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "I just had a look at my statement. Why have I been changed for using the ATM?", "My card payment didn't work, can you help?", "The exchange rate for my electronic payment is incorrect.", "I was charged twice for a few things this week when I only bought one. What do I do?", "Why am I being charged a hidden fee?", "Why is my cash withdrawal pending?", "Please explain why the funds I added were returned to my account.", "Tell me why my card payment was declined.", "What kind of ATM's can I use?", "I am being charged a pound out of nowhere. What is this?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "I was charged $1 in a transaction.", "Why is there a direct debit payment on my statement that I didn't do?", "Suddenly, my card won't work.", "Why can't I get cash from the ATM?", "For the first time I got a fee on my account. How do I know when you charge these fees?", "Can you explain to me why a cash withdrawal shows up as pending?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "What are the fees for using transfer to top off my account?", "help, I see money missing I didn't take out.", "Is there a fee when you pay with your card?", "How are cash withdrawals pending?", "Why would I be charged more than once for the same transaction?", "I need to cancel an incorrect transaction.", "Why is there a charge for $1 on my account?", "Why is your exchange rate for my card payment wrong", "My credit card cancelled a payment for a purchase.", "I need a transaction reversed from my account.", "Someone I don't know has used my card without permission.", "The ATM sucked my card in.", "why was i charged a fee to transfer", "The item i bought exchanged rate was incorrect.", "why does my statement contain an extra fee?", "What do I do if an ATM ate my card?", "is there a reason that my payment didnt go through", "Why couldn't I get cash from an ATM?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I made a payment but the app reverted the payment.", "How do I fix a transaction to the wrong account?", "I may need to dispute a Direct Debit payment.", "My card was stolen. What do I need to do?", "I believe that my card has been stolen!", "I think someone is using my card without my permission!", "What are the steps to get my card back that was kept by the ATM?", "My account shows the card payment cancelled.", "I had a duplicate card and got charged twice. How do I resolve this?", "Where did my extra fee for the transfer come from?", "Why are my withdrawals suddenly being declined?", "I can't find my card and think it may have been stolen.", "Why would the app revert my payment?", "My card suddenly quit working.", "The ATM won't let me take out cash", "My payment card was declined - could you tell me why?", "I tried to use my debit card, but the payment did not work.", "Is there a charge for a foreign currency exchange?", "Why was I charged a random fee for a transfer I made?", "Why is there a fee when I thought there would be no fees?", "They charged me wrong for a currency exchange on a purchase.", "My payment for my card is not working", "How long will my ATM withdrawal be pending?", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "I made a mistake and need to cancel a transaction", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I was charged a fee when making this transfer, and I don't think I should have been!", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "I think I have an extra transfer charge.", "Why is the exchange rate on my card wrong?", "How is my money transferred to the account", "When do i get charged a fee for using the card?", "I believe that someone is using my card without my knowledge!", "What do I do if the ATM ate my card?", "the exchange rate is wrong from something I got in another country", "I'm out of money, can I add money with my bank?", "My currency rate is inaccurate.", "What does it mean to have a pending cash withdrawal?", "Can I see where my money came from?", "Why was I double charged?", "A payment I didn't do shows in my app", "My exchange rate isn't correct.", "Why is my app showing me taking money that I did not take out?", "Is there a way to undo a transaction?", "What do I do if my card was stolen.", "I see a direct debit that isn't mine? How can I get my money back?", "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.", "The ATM wouldn't let me have my money.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "My card is expiring soon.", "I did a payment but the app reverted it", "Why was my withdrawal declined", "Will there be a cost if I exchange currency?" ]

[ "Why was the exchange rate different when I withdrew my cash?", "I found the exchange rate for my cash withdrawal is wrong", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "When I got cash, my exchange rate was wrong.", "what is the exchange rate when i get cash", "I got cash abroad and the exchange rate applied is wrong", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "what are weekend rates for getting cash", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "You applied the wrong exchange rate while I was traveling outside the country.", "what is the exchange rate for foreign ATMs", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "The rate of exchange for my cash withdrawal is wrong.", "I feel like too much money was taken during my currency exchange." ]

[ "I don't recognize some transactions. Is someone else using it?", "My card payment has been declined, why?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "My money transaction can't be seen by the person I sent it to", "My card was working but now it doesn't.", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I just had a look at my statement. Why have I been changed for using the ATM?", "What is the strange cash withdrawal on my statement?", "Help! In the app there is a direct debit that I don't remember.", "There is a withdrawal that isn't mind in the app.", "Why am I being a charged for using my card?", "I added funds to my account but the app didn't process it.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I am seeing inside the App a some cash withdrawal that is not mine", "There's an unauthorized direct debit in my app.", "The transactions showing up are strange, I think my card was used without me knowing.", "Why was I declined getting cash?", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "Why was I charged more than I should have been?", "My card is stuck in the ATM?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "my check or cash deposit has not shown up", "Why has my card payment been reverted?", "There should be a cash withdrawal that I haven't seen yet.", "Why can't I withdraw funds from my account?", "I have just read my statement and there is a payment I don't recognise.", "My card has been swallowed by an ATM", "Where is my card?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "My card does not work", "Can you tell my why my funds transfer did not work properly?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "cash and check deposit has not gone thru", "I see cash in my app but I did not get it.", "Why have I been charged a fee for transferring money?", "Can you please tell me why I was charged an extra fee on my transfer?", "Where did the money transfer go?", "i didnt make these transactions, i think my card details might be stolen", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "The card payment I attempted to make failed.", "I have paid money into my account but it doesn't show.", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "The ATM gave me less cash than I requested", "tell me why I was charged more with my card?", "I noticed that there's a payment on my card that's pending.", "I was at an ATM and it swallowed my card.", "When I made a transfer, there was a fee. Why?", "Why can't I take cash out of the ATM?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "There is a potentially fraudulent direct debit on my account.", "Is it normal to see a fee for transferring money?", "Someone is making transactions on my account, I think they took my card information.", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "I can't get any money from my account.", "My card doesn't work when I use it.", "There's a duplicate charge on my account?", "I don't understand the money transfer process.", "I was unable to make a transfer to another account.", "I noticed an extra fee when I paid with my card.", "Seems like my card payment has been cancelled", "Why was there a fee on my cash withdrawal?", "why was my payment reverted on the app", "I have a card payment that I don't recognize. What should I do?", "Can I cancel a transaction?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "My account was charged for a withdraw I tried to make that was decline.", "There is an extra charge on my app that I was not told about or I was aware of!", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "I just did a transfer, but don't see the money in my account. What's up?", "If I see a payment in the app that I don't recognize, what should I do?", "Why am I unable to withdrawal cash?", "Why is my withdrawal from the ATM still showing as pending?", "I did not get enough cash", "I was charged for something I didn't expect", "Who charged me a fee for paying by card?", "I got less cash than what I specified for through the ATM.", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Why was there a fee for my cash withdrawal?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Am I getting charged for making a payment?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "I notice there's a pending payment on my card.", "Why is there a fee on my money transfer?", "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?", "I made a card payment and a fee is showing up?", "Could you explain your rules for ATM fees?", "I asked for cash but I did not receive all the funds", "I don't recognize this withdrawal on my statement", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "The exchange rate from my card payment isn't right.", "My card did not work at store.", "Why have I been charged for pulling cash out of my own account?", "I see a direct debit charge that I did not approve", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "I am seeing in the App a diret debit that its not mine", "I am missing a refund amount on my account.", "I transfered my balance a while back. Why doesn't my account reflect this?", "I had a problem with my card payment, can you help?", "I was charged a fee when I transferred my funds, why?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "Why was my card payment reverted?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "I don't see me 'top up' in my wallet", "Do I have to use bank approved ATM's", "What is the reason my payment was not accepted?", "For some reason my card payment hasn't worked. what can I do to look into that?", "Balance hasn't been updated following a cheque or cash deposit", "I have a duplicate payment showing", "why did my payment revert", "Why was the payment on my card declined?", "Why was I charged twice?" ]

[ "Exchange rate for my cash withdrawal is wrong", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "Why was my cash withdrawal given the wrong exchange rate?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "When I exchanged currencies the value of my money changed.", "When I made a cash transfer abroad the wrong exchange rate was applied", "I didn't receive the correct exchange rate when I got cash.", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "The ATM I used for foreign currency provided the wrong exchange rate.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "I found the exchange rate for my cash withdrawal is wrong", "I need an accurate exchange rate, when I make my withdrawals.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "The exchange rate was wrong in the foreign country I got cash in." ]

[ "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "What flat currencies do you use for holding and exchanges.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I entered in the wrong PIN. Please help me unlock my account.", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Do you charge a fee for adding money in USD?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "My top up may have been reverted", "I goofed up and used the wrong account. Please help.", "What currency can I use to add money?", "Will you charge me more if I top up with an international card?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Why is my top-up showing as reverted?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I was checking my statement and my top-up has been reverted", "Where can I exchange my money for EUR?", "How do I dispute a debit that I didn't make?", "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?", "Can you change my currency to EUR?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "I've notice I was charged for withdrawing cash, can you explain why?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "i entered my pin in wrong and got it frozen. how many tries do i have", "i disagree with a charge", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Why was I overcharged a pound!?", "What steps do I need to take to exchange currencies?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Can I hold more than one currency?", "What is the estimated time on an urgent transfer from China?", "I was blocked by using the wrong pin too many times, can you help me?", "Why is there a direct debit I didn't make showing in the app?", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "What should I do if I think there are unauthorized transactions?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "I did not charge my account for that transaction. That's an error.", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "Why is there a fee for an extra pound in my statement?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Will declined funds I tried to withdraw be returned to me?", "What is the strange cash withdrawal on my statement?", "If I exchange currencies on a frequent basis can I receive a discount?", "What currencies are supported?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I would like to exchange currencies, how do I go upon it?", "I did not receive the right amount of cash.", "Why is my cash request and the amount I received different?", "My card payment reverted back, I think.", "I see a direct debit that I didn't authorize", "What should I do about a direct debit that I did not set up?", "What fiat currencies are used with holdings and exchanges?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "What currencies can be exchanged in the app?", "Can I have money in more than one currency in my account?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "why did my payment revert", "What types of currencies do you accept?", "Which currencies can I use to add money?", "Why am I being charged for withdrawing cash but haven't in the past?", "I'm not sure why my card payment was cancelled, can you find out why?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Can I dispute a payment even if I notice it several weeks after it was made?", "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?", "Will you handle EUR?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Transaction refund missing from my statement.", "What are Interbanks current exchange rates?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Are there any fees when exchanging to foreign currencies?", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "It looks like someone else withdrew cash from my account, can you help?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I see a charge of 1L I do not recognize on my statement", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "My card payment might have been reverted.", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Can am I able to exchange currencies?", "I am being charged the wrong amount on my card.", "Can you tell me why my top up was reverted?", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "What do I do if I do not recognise a cash withdrawal?", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "Why doesn't a return show up im my account from a purchase I made?", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "Why was my card payment reverted?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I see a direct debit payment on my statement that wasn't me", "I see in the app some cash was withdrawn, but it's not mine.", "Can you explain why the ATM is giving me less money than what I asked for?", "Help! The app has an ATM withdrawl that I didn't make.", "Why has my card payment been reversed?", "where is my unknown payment from?", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "How many different currencies can I hold money in?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Does the app allow for exchanges between currencies?", "What are the acceptable currencies for adding funds?", "I just noticed my transfer was declined and I don't know why. Can you help me?" ]

[ "When I made a cash transfer abroad the wrong exchange rate was applied", "I was given the wrong exchange rate when getting cash", "The wrong exchange rate was applied to me while pulling out cash.", "what are the exchange rates for getting cash", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "Is there a fee associated with using foreign exchange ATMs?", "I got less cash because of the exchange rate.", "The cash withdrawal exchange rate is not correct.", "Is there a fee for exchanging cash?", "how come my withdrawal rate is wrong for my cash withdrawal", "I got cash abroad and need to check the exchange rate", "The exchange rate for foreign ATM currency is wrong.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees." ]

[ "Why would there be a payment on my account I don't recognize?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Why was there an extra charge when I transferred money?", "How long does it take for an international transfer into my account?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I see a charge for a direct debit that was not me.", "Why did my payment fail?", "Why am I seeing a fee for transferring money?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "There is a payment in the App that is not mine.", "I got a strange cash withdrawal in my statement", "What steps do I need to take to exchange currencies?", "My money didnt go through after I transferred.", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "What fees are there for adding money using an international card", "What's the exchange fee?", "Why isn't the transferred money there?", "I found a charge for a direct debit that was not made by me.", "Does the fee for exchange change?", "There is a payment that is not mine in the App.", "can I have multiple currencies?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "I believe you charged me too much to exchange my money", "I have a strange direct debit in my statement", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "Why do I see extra charges for withdrawing my money?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Why am I being charged extra when I withdrew money?", "Where's the money that got charged to my card? It's not showing up in my account balance", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Where is my money that I transfered?!", "Please help. There is a payment in the app that isn't mine.", "What is the base amount for cross-currency exchanges?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "There was a direct debit transaction I have don't think should be there.", "I got this stupid fee after taking cash out, why?", "I shouldn't have been charged but I see a fee, why?", "Why is there a direct debit payment on my app that is not from me?", "Can I exchange currency to Europe?", "Why is there an extra charge for money that was withdrawn?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "How do I change currencies to euros?", "What is the source of my funds.", "Why is it showing that my account has been charged a dollar that is showing as pending?", "How much do I have to pay to accept an international transfer?", "Why am I being charged to withdrawal money?", "If I exchange currencies on a regular basis, is there a discount?", "What is the cost for currency exchanges?", "The funds I transferred are not in my account", "What do I need to do to exchange my money?", "Where is my money? I transfered it and it isn't in my account.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "Why was a fee changed for my transfer?", "I didn't get the right amount at the ATM.", "Why is there a fee on my money transfer?", "I don't recognize some transactions. Is someone else using it?", "Will you tell me how to exchange USD for GBP in the app?", "My refund isn't going fast enough.", "I saw a payment i did not do", "I have a payment in my statement that is off", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Where did the €1 fee in my statement come from", "I see a direct debit that I didn't authorize", "I see some transactions that I don't recognize. I think someone stole my details.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "Trouble transferring transaction contact for help", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "I just did a transfer, but don't see the money in my account. What's up?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "My statement shows different transaction times.", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "If I want to exchange currency, will there be extras?", "There's a cash withdrawal that didn't make that is showing up.", "Why has transferring money resulted in a charge?", "should i add money via bank transfer instead", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I've made a bank transfer but the money doesn't seem to be in my account.", "Is there a way to revert a transaction?", "What other currencies are available to change to?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "If I wanted to make a change from GBP to AUD what is the process?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "Why was I charged for transferring money?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "What currencies do you accept to add money?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "I see a cash withdrawal that I did not perform.", "Can I space out how often money is transferred along my travels?", "My transfer failed to process correctly. Is there a reason this would happen?", "What is the source of funds for my money?", "I don't think the transaction has gone through, so can I cancel a transfer?", "In terms of holding and exchange, what fiat currencies do you use.", "I think something went wrong, I didn't get the right amount.", "Where can I check to see where the money in my account came from?", "Why am I seeing a transfer fee on my bank statement?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "What do I do if I do not recognise a cash withdrawal?", "Salary in GBP has been received. Does it need to be configured into another place?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Was my card payment reverted?", "Will declined funds I tried to withdraw be returned to me?", "Why didn't I receive the right amount of cash at the ATM?", "If I exchange currency frequently, can I get a discounted rate?", "Why was my card payment reverted?", "I was checking my statement and I think one of my card payments has reverted", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "There is a cash withdrawal transaction that I am unsure of.", "It is listed in my app that I made a payment which I did not actually make", "How come I got charged extra for withdrawing cash?", "I didn't get the correct amount of money from the ATM machine", "Where do my funds come from?" ]

[ "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "Why did you give me so little currency?", "Help me! When I was abroad, the exchange rate was wrong.", "what is the exchange rate when i get cash", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "Foreign currency rates were put in wrong at an ATM i used.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I tried withdrawing money in another country and the exchange rate was wrong.", "I got cash abroad and the exchange rate applied is wrong", "what is the correct exchange rate for getting cash", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "An overseas cash transfer did not work correctly", "Whats wrong with my currency exchange?", "When I got cash, my exchange rate was wrong.", "Why did my exchange rate change?", "Why is the exchange rate wrong for my international withdrawal?" ]

[ "How does a transfer work?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "There's a payment that isn't mine on my app", "I found an unauthorized card payment", "How do I go forth on transferring a sum of money from one account to another?", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "What is the source of the money in my account?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Can I have money transferred into my account at different intervals along my trip?", "I need to reverse a transaction", "When will I receive a transfer from europe?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "How do I know how much money I will have when I travel abroad?", "Tell me your opinion on the exchange rate.", "I recently transferred money to my account when will it show up?", "is there a fee for swift transfer", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "Where is the cash deposit I made?", "I added money through a bank transfer and it is not showing in my balance.", "My transfer seems to be too expensive.", "There is a strange payment on my card.", "Why am i being charged for withdrawing cash funds?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I believe my money did not go through with my top up, was there a problem on your end?", "My card payment didn't work", "i withdrew cash and dont see it reflected on the balance", "I have a pending money transfer", "Why did my transfer decline", "There is a cash withdrawal on my statement that I did not make", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "There is a potentially fraudulent direct debit on my account.", "I saw a fee on my receipt from withdrawing money while shopping earlier. Is there supposed to be a fee for this type of transaction?", "Where do my funds originate from?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "How can I fix this? The ATM gave me more cash than I'd asked for.", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "When can I use money sent to my account?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "Why am I being charged when I withdraw cash?", "Why am I unable to transfer money when I was able to before?", "Why was my transaction declined?", "The transfer that I was trying to complete was declined. What was the cause?", "There is an unauthorized fee.", "Why would my card payment get reverted?", "Do you accept cash?", "What types of foreign money can be used with this service.?", "Hoe do i use my credit card to transfer money?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "How long will a transfer from the US take?", "Is there a charge for getting cash?", "It is listed in my app that I made a payment which I did not actually make", "My Bank is in Europe, how long will the transfer take?", "Can you tell my why my card payment has been reverted.", "An unauthorized payment is in my app", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "How do I make sure my transfer isn't goin to an unsupported merchant?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "If I exchange currencies on a regular basis, is there a discount?", "Something is wrong with my payment account since it has been declined", "What will happen if I want to add money using an international card? Will I run into any fees?", "I didn't receive all the cash I asked for", "How long do I wait for a transfer from the United States?", "I transferred some money but it hasn't arrived.", "How do I withdraw money?", "How do I transfer money to my account?", "Does it cost to exchange currencies with this card?", "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "What is the exchange fee that is charged?", "why is there a fee for the transfer I made?", "When are you going to transfer the money?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Is there a reason to why I was charged twice for a transaction?", "It looks like someone else withdrew cash from my account, can you help?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "I need to make a transfer from Europe, how many days does this take?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "Why did it cost money to transfer funds?", "Are you okay with exchanges to EUR?", "My account has a weird withdrawal.", "Why was there an extra charge with the withdrawal of my money?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Why didn't my transfer get to the recipient?", "There was a limited amount of money available at the time of my transaction.", "I believe there is a mistake because a payment I didn't make shows in my app.", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "there is a transaction on my account that i didnt make", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "Can you explain why my transfer was unsuccessful?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Will you handle EUR?", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "I made a mistake when making my last transfer, please cancel before it goes thru.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I made a transfer and they haven't received the money I sent them.", "What is the fee if I use a European bank for a top up?", "I might have been charged on my debit statement by fraud.", "Where is the transfer to my account?", "Can you please explain why my transfer failed?", "Why would my card payment be reverted?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "Change of location, need to change details", "Why was my Payment declined", "Is there a way to revert a transaction?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "This Direct Debit payment may not be right.", "Some of my card payments look different than where I purchased products from. Why is that?", "When does my transfer from the US arrive in my account?", "Is EUR one of the currencies you deal with?", "I had an unexpected fee", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "When is my balance going to update, I just transferred some money", "My statement shows a strange direct debit.", "The fee charged when I changed rubles into British pounds was too much.", "I was charged a transfer fee, why is that?", "why was a extra fee added to my account for transfer ?" ]

[ "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "The rate applied to my foreign currency at an ATM was incorrect.", "how come when i got cash the exchange rate was different than it should be", "When I received my cash; they had my exchange rate incorrect.", "The exchange rate is incorrect for my cash withdrawal transaction.", "The exchange rate was wrong in the foreign country I got cash in.", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "I feel like too much money was taken during my currency exchange.", "I was needing you to see if the exchange rate is correct from when i got cash", "I didn't get the right amount of cash because of the exchange rate.", "I think that the exchange rate for the withdrawal of my cash is not right.", "The exchange rate applied was incorrect when I was traveling outside the country." ]

[ "Where do you get those exchange rates?", "If I need an additional card, is there a fee for that?", "Is there a fee for exchanging foreign currencies?", "i need to know about exchange rates", "Is it right that I've been charged for transferring money?", "can I choose a date for delivery?", "How much can I top-up to my card at a time?", "Why is your exchange rate different on different days?", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "How can my friend give me money?", "is there a reason that my payment didnt go through", "How do I top up with Apple Pay?", "Are there fees for adding money with an International card?", "Are there any fees if I want to add money using an international card?", "I have a trip coming up and want to add money automatically.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "If I were to transfer, what would the cost be?", "that fee should not be there, you charged my cash for an unnecessary thing.", "Can my friends send me money?", "How is my money transferred to the account", "Is there a few for exchanging foreign currencies?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Are there discounts for frequent currency exchanges?", "What does pending payment mean?", "Why isn't my balance updating after depositing cheques and cash.", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "When can I expect the transfer to arrive in my account?", "Is there any amount in which I would get cut off from topping up?", "Is Apple Pay a possible top up option?", "Can I get my salary through this?", "Where can I pay with my card?", "How long will my transaction take?", "How much does it cost in fees to use your card?", "What happens when a payment is reverted?", "Can it add money automatically while travelling", "How do I go forth with bank transfers for top up accounts?", "When can I expect my card? I live in the US.", "I just found out from the seller that my money didn't go through. I checked my account and it was deducted at first but now it's back in my account. Can you please fix this for me quickly?", "Can I see my available money?", "Where did this extra €1 fee on my statement come from?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "Is there a charge for using transfers for top ups?", "Do you accept Visa or Mastercard?", "Does your app allow currency exchanges between USD and GBP?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "is there a foreign currencies charge?", "I'm expecting to see a cash withdrawal but I'm still waiting.", "Can I exchange currency for different types?", "Could you tell me why my cash withdrawal was declined?", "What fee will be charged for exchanges?", "I see a direct debit that isn't mine? How can I get my money back?", "How long do I wait for a transfer to take?", "Is it okay to use a bank card to top up", "can I top up an apple pay?", "If I add money with an international card, are there any fees?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "What exchange rates do you offer?", "Can I get an actual card", "Do you offer additional currency options?", "Which atms allow me to change my pin?", "How soon will my balance be updated to reflect my transfer?", "My app is showing a cash balance that I did not receive.", "What should I do if I think someone stole my details and used my information to make some transactions?", "How do I get a spare card?", "When can I expect my transfer to reach my account?", "I need to deposit money to my account", "If I request that my funds be held, what currencies do you use?", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "Are there top up charges for US cards?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "What do I owe for a new card?", "Do I need to establish I am paid in GBP before a transfer?", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "I made a cash deposit, but it hasn't shown up in my balance yet.", "Can I transfer my payroll to the bank?", "Will I have to pay extra to exchange money?", "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.", "Is there a fee for using a European bank card to top up?", "Why did you charge me for taking out cash?", "I thought it was free to make a withdrawal. So how much does it cost now?", "How can I get paid in a different currency?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "My ATM card isn't working for a withdrawl", "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?", "Is there an age minimum?", "I deposited cash but it isn't showing up in my account", "Will declined funds I tried to withdraw be returned to me?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Is there a charge for physical cards", "How long before a bank transfer shows up in the account?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "Why can I not get cash from the ATM?", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "My bank statement doesn't show the cash deposit I made recently.", "How long does a transfer take?", "What are all the fiat currencies that are supported for both exchange and holding?", "What am I being charged an extra pound when I haven't bought something worth that much?", "I deposited a cheque a week ago but have yet to receive the cash.", "Why has payment been returned?", "How long does it take to get money from Europe?", "Why was my atm withdrawl declined", "What is this extra €1 fee about?", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "how to get card pin?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "If my card payment is cancelled, what should I do?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "I will need a new card because mine is almost expired. How fast do I get a replacement and what is the cost?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "What fiduciary currencies are supported for tenure and exchange?", "Are there charges for receiving a SEPA transfer?", "Is there a limit on how much I can withdraw from my account without being charged?", "How long does it take for a transfer to get to a recipient?", "Will there be a cost if I exchange currency?", "I need to hold money, what currencies can I use?", "Can you tell me the cost of a transfer?" ]

[ "I didnt get the correct exchange rate for getting cash", "I think that the exchange rate for the withdrawal of my cash is not right.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "When I got cash, my exchange rate was wrong.", "I think when I withdrew money when out of country the exchange rate was wrong.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "I got cash and the exchange rate should have been different than it ended up being.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "I withdraw money abroad but I didn't get the right amount.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I got less cash because of the exchange rate.", "When I received my cash, the exchange rate was wrong.", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "The wrong exchange rate was used for my cash withdrawal", "I'm unhappy with the exchange rate your cash transactions.", "how come when i got cash the exchange rate was different than it should be" ]

[ "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "How do I see my updated balance after I make a cheque or cash deposit?", "I didn't make this direct debit transaction", "Help! The app has an ATM withdrawl that I didn't make.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I did a transfer and was charged a fee that I shouldn't have been!", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I didn't get all the money I asked for", "Where did this extra €1 fee on my statement come from?", "How can I change the PIN? Do I have to go to a real bank?", "The app says I got cash from an ATM but I didn't", "How can I get my money that I didn't get from the ATM?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "Can this app be used to exchange currencies?", "Why was my cash withdrawal declined by the ATM?", "There's a cash withdrawal I am certain I did not make", "Can you tell me what currency I can have?", "What is the currency exchange fee?", "What went wrong with my transfer?", "Do you know why my card payment was reverted?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "I think I was wrongly charged in a recent transaction when I used my card.", "Is there a way to see my money's source?", "Why am I being charged when I withdraw cash?", "why do I have an unknown payment?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Can my friend send me money if it is not in US dollars?", "If I exchange currencies on a frequent basis can I receive a discount?", "Please explain your exchange rate policy.", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I don't think I made this transaction on my statement", "Is my cash withdrawal pending?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "Will you assess me more fees if I top up with an international card?", "Can I use this app to change money?", "i entered my pin in wrong and got it frozen. how many tries do i have", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "I didn't get all the cash I requested for at the ATM", "I have a cash withdrawal on my statement that I am unsure of.", "My cash transaction isn't showing on my account", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "My account seems a bit off and getting weird charges.", "A cash withdrawal is showing up that I didn't do.", "where do I go to top up with cash?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Whats types of currency can I exchange?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "Can you unlock my pin? I think I entered the wrong pin too many times.", "Is it possible to top up with cash? If so how do I do it?", "The atm didn'y give me all the cash", "So, my transfer is showing as pending, when will it actually go through?", "I don't recognize some transactions. Is someone else using it?", "Why has my card payment been reversed?", "I believe you charged me too much to exchange my money", "Can you tell me how to get AUD not GBP?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "There is a payment I don't recognise!", "What should I do? I topped off but the app reversed it.", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "I put some cash into my account but it's not displaying that on my balance.", "Can you tell my why my funds transfer did not work properly?", "i have been trying to add money with apple pay but it wont work, why?", "I saw I was charged extra for money I withdrew?", "help me find where this money came from", "why did my payment revert", "I have a confusing payment appear on my statement and I don't recognise it!", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "What do I do about a debit on my account that I didn't make?", "i didnt put that money in my account", "Help me. My transfer was declined. How could this happen?", "My cash withdrawal was declined, why?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "How much will I pay to exchange foreign currency?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "Can I have a discount if I exchange currency often?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "Can you please help me with this exchange? I am trying to get crypto and the app won't let me.", "Some cash is showing up in my app that I did not get.", "Am I allowed to hold money in multiple currencies?", "Why am I having trouble withdrawing cash?", "Is there an exchange fee?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Is my fiat currency supported for both hold and exchange?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "I made a payment and it was reverted and wanted to know why?", "Please explain the exchange rates.", "I would like to know what exchange rates you use?", "Is there a reason why a recipient might not see my money transaction", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "The app says that I got cash in an ATM and I didn't", "why top up is not working even if I got my American Express in Apple Bay?", "Why was my cash withdrawal cancelled at the ATM?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "How will I know what the exchange rate is?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "What types of currencies do you accept?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?" ]

[ "Can you check the exchange rate on a cash transaction I did overseas", "The exchange rate was wrong in the foreign country I got cash in.", "I withdrew some cash and the exchange rate seems to be wrong.", "I took out a foreign currency and the exchange rate is wrong.", "My rate is not right when I used my card in a different country's money.", "The rate of exchange for my cash withdrawal is wrong.", "what are the exchange rates for getting cash", "When I got cash, my exchange rate was off.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "I got money overseas and the exchange rate was wrong", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I was given the wrong exchange rate when getting cash", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "the exchange rate I got for cash was wrong", "I noticed my exchange rate was incorrect when I got cash.", "The wrong exchange rate was used for my cash withdrawal" ]

[ "how come when i asked for 100 it only gave me 20.00 in the app", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Can I receive my salary in a currency other than what it is deposited in?", "The amount of cash i have received is not correct.", "I got less cash than the one I specified in the ATM", "I just did a transfer, but don't see the money in my account. What's up?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I made a mistake when I did a transfer so now what can I do to fix that?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Please help! I was mugged and everything stolen. What do I do to stop them from accessing my account?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "When I got cash, I'm pretty sure there was a glitch that overcharged me.", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "The app made a mistake and said I made a cash withdrawal.", "Can I use app to freeze account and dispute fraud?", "I can't get my card out of the ATM", "Why did I only receive a partial amount of what I tried to withdraw?", "Where is the money I topped off with?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "How do I get a refund for an unauthorized direct debit payment?", "Why am I being charged for withdrawing cash but haven't in the past?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "i dont recognise some of these transactions, i think someone has my card details", "An ATM fee was attached to my recent withdrawal.", "My card payment might have been reverted.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "How much is a cross currency exchange, and can I check to see if I have any discounts available?", "When adding money, what are the currencies you take?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "It looks like my card payment might have been reverted.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Can I use app to freeze my card and dispute fraud?", "I was attempting to top up with my card but the money has vanished!", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "my cash balance less than what I thought", "How do I find out how or where this transaction on my account came from?", "My app says I withdraw funds from my account through an ATM.", "I made a mistake of transferring, can I cancel my previous transfer?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "The atm won't give my card back!", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "My account is blocked because I entered the wrong pin too many times. Help me unblock.", "What foreign exchange rate will you use?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "where has my transferred money gone?", "What do I do about a debit on my account that I didn't make?", "My app says I withdraw money from my account from an ATM.", "How much is it to use my US debit or credit card to top up?", "The ATM won't give back my card", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Do I have to pay for exchanging currencies?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "There is a payment that is not mine in the app. Please advise/", "Why do I have a strange payment on my statement?", "I needed cash from the ATM but I couldn't get it.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "Which ATM's accept my card?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "Where is my money transfer?", "I used an ATM and wanted to know why I was charged an extra fee.", "I am travelling and I was wondering what your exchange rates are", "What ATMs take this card?", "What is the present state of the exchange rate?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "I didn't receive the amount of cash I requested for the ATM.", "How much will I be charged for exchanging foreign currency", "How often do your exchange rates change", "What kind of currency can I hold money in?", "Which currencies do you accept for adding money?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "What currencies can I have?", "My account got charged for taking out cash, why did this happen?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "Why is the app showing a still pending message on a withdraw that has already been done?", "I've been to several different countries, can I exchange the cash with a discount for a large transaction?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "If I see a payment in the app that I don't recognize, what should I do?", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "With this app, will I be able to exchange currency?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "What are your international exchange rates?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "I entered in the wrong PIN. Please help me unlock my account.", "The stupid machine just swallowed my card!! I need a new one ASAP", "I blocked my card by mistake, how do I unblock it?", "The ATM didn't give me the the withdraw amount requested.", "I bought something and the money appeared back into my account? Why?", "Why is there a pending hold on one pound on my statement?", "Could you please tell me your exchange rates?", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "Instead of GBP, how do I exchange for AUD?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I received less cash than the amount I specified in the ATM.", "would I need to pay extra for exchanging currencies?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "How come the money from the merchant appeared back into my account?", "why did my payment revert", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Why is my cash request and the amount I received different?", "Why would a merchant revert a card payment?", "My card payment was reverted. Why?", "my card was frozen due to putting in the wrong pin too much. how many tries do i have", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "Is there a few for exchanging foreign currencies?", "I am seeing in the App a diret debit that its not mine" ]

[ "I found the exchange rate for my cash withdrawal is wrong", "An overseas cash transfer did not work correctly", "I didn't receive the correct amount of cash when I exchanged it overseas.", "When I was abroad the exchange rate for me was wrong.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "The ATM I used for foreign currency provided the wrong exchange rate.", "I tried withdrawing money in another country and the exchange rate was wrong.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I noticed the exchange rate for cash withdrawal isn't right.", "the exchange rate for my withdrawal is wrong", "After I got my cash, I found out my exchange rate was wrong.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "Rates were applied wrong while using foreign currency at an ATM.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "I got cash abroad and need to check the exchange rate" ]

[ "My source of funds need verification.", "the exchange rate is wrong from something I got in another country", "why couldn't I get cash in the ATM?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "How do I know if I will get my card, or if it is lost?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "How are cash withdrawals pending?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "Is there a fee for european bank cards?", "Can I cash deposit to top up my account", "Why am I seeing a fee for transferring money?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Why am i being charged for withdrawing cash funds?", "How do I transfer funds if I am paid in GBP?", "Is there a specific source that the exchange rate for the transfer I'm planning on making is pulled from?", "I didn't receive the correct amount of cash", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "Can you tell me how to tell where my funds come from?", "What currences are available for exchange?", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Would you give me a mastercard and visa?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "My card isn't working", "What do I do to verify my source of funds?", "Can I have money transferred into my account at different intervals along my trip?", "Will I be charged for topping up by transfer?", "The card I have doesn't work.", "Someone besides me might be using my card.", "I need to top up cash, How do I do it?", "How do I exchange currencies with this", "There is a duplicate charge on my account.", "What places will accept my card?", "Is a new debit card free?", "There is a direct debit set up that was not authorized by me.", "Where's the money that got charged to my card? It's not showing up in my account balance", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "Can my friend send me money?", "Can I exchange currencies with the app?", "What type of deposits do you accept into my account?", "I have been charged with a fee for paying with my card.", "Will filling stations accept my card?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "Will I be charged a fee if I receive a SEPA transfer", "Is there a charge for using transfers for top ups?", "Am I going to be charged for topping up by transfer?", "A cash withdrawal is showing up that I didn't do.", "What cash machines will let me change my PIN?", "My card payment wasn't accepted.", "I have been charged a fee for paying with card", "Is it normal to see a fee for transferring money?", "How long until I see a cash withdrawal?", "Why have I been charged a fee for card payment?", "I think someone stole money from my card", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "If I get a transfer from Europe, how long until it is in my account?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Are there any charges for topping up a US-issued card?", "The money that I have transferred hasn't arrived yet.", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "I only have a card from the US is that okay?", "Why is there a payment I didn't do?", "I see a payment on my statement for a place I didn't make a purchase at.", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Are you going to charge me to top up my card?", "Will I get a real card?", "What do I use to verify my identity?", "My card has been lost / stolen", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "what is source of my funds, need to verify", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "If I want to top up, can I use Apple Pay?", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "Where can I get your exchange rates from?", "How much money can i top up?", "Why and I being charged this fee?", "Are there steps to see where my funds come from?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "Can I get my money back on an item?", "How do i verify my card?", "Can you explain why the ATM is giving me less money than what I asked for?", "Does it cost money to top up?", "Is my pending cash withdrawal processed?", "Can you check if my money has reached my account since it is not showing up yet?", "Why am I being charged the wrong currency exchange when I purchased something abroad?", "I'm not sure what I need to verify my identity.", "Can I get one of your cards in the EU", "There is a debit transaction on my statement that I did not make", "Why did you charge me for a cash withdrawal?", "What should I do if my card is missing?", "Tell me why there is a fee for a card payment.", "Is there a list of ATM machines?", "Can I withdraw money from another bank and transfer it into my empty account?", "What is this fee for card payment?", "Can you check about unauthorized use of my card, I think someone is using mine without my knowledge?", "Where can I find information about where my money came from?", "I suspect someone used my card.", "How much is it to receive money?", "What does it mean to have a pending cash withdrawal?", "What should I do if I think someone stole my details and used my information to make some transactions?", "If there isn't much money left can it automatically top-up?", "There's a duplicate charge on my account?", "Will I be charged for topping up by card?", "Can I get a card that works in other countries like Africa and Indonesia?", "Which credit or debit cards can I use to top up?", "I transferred money and was charged and want to know why.", "If my card payment is cancelled, what should I do?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "Will there be a fee if I receive a SEPA transfer", "What is the current exchange rate for me?", "How can I see where my money comes from?", "I have a direct debit I didn't make", "When will the money show in my account?", "How do I get my card to work?", "What process should I use to transfer money into my account?", "I transferred money, but I think I've been charged a fee for it?", "What type of card will I receive?" ]

[ "I was using foreign currency at an ATM, but the rate was typed in wrong.", "I noticed the exchange rate for cash withdrawal isn't right.", "Whats wrong with my currency exchange?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I think the bank made a mistake on the exchange rates", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "how come my withdrawal rate is wrong for my cash withdrawal", "Why was my cash withdrawal given the wrong exchange rate?", "what are the exchange rates for foreign currency ATMs", "I think I was charged a different exchange rate than what was posted at the time.", "the exchange rate for my withdrawal is wrong", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "Why is the exchange rate wrong for my cash withdrawal?", "I need an accurate exchange rate, when I make my withdrawals.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal." ]

[ "is there a foreign currencies charge?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "my card was frozen due to putting in the wrong pin too much. how many tries do i have", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "When exchanging, how much are the rates?", "Can you tell me the foreign exchange rate?", "A cash withdrawal is showing up that I didn't do.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "How can I get my money that I didn't get from the ATM?", "Tell me your opinion on the exchange rate.", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "The ATM didn't give me what I asked for but my balance says it did", "Why was a payment cancelled on my account?", "Why was a fee changed for my transfer?", "I have not received the amount of cash i was supposed to.", "Please explain your exchange rate policy.", "I don't think I was supposed to be charged so much.", "Why didn't my card payment work?", "How do I use the app to exchange currencies?", "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?", "I need a refund?", "What do I do now my credit card has been swallowed by the ATM?", "There is a payment in the app that I did not approve", "What currencies do you accept for adding money to my account?", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I see an unauthorized withdraw.", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "If I want to exchange currency, will there be extras?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Why did I get a fee?", "help me find where this money came from", "Where can I exchange my money for EUR?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Why did I not get all the cash I asked for?", "Please help! There was an extra fee when I got cash.", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "The card payment didn't work", "Tell me how I can exchange between different currency.", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Why was I charged when taking out money?", "The ATM is messed up. It gave me less than I wanted.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "I tried to top up, but the funds show up as pending. I thought it was instant?", "How can you transfer my salary to my correct currency?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I have a strange cash withdrawal in my statement", "My cash withdrawal was declined, why?", "How do I go forth on holding money in multiple currencies?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "I just moved overseas and I noticed that you are charging me more fees. I am a loyal customer, is this how you expect to keep customers?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "How do I withdraw money?", "How do I get my refund back?", "When I went to get cash, it was declined!", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Is there a way to tell where the money came from?", "I received a returned payment that I made.", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "Can I use your app to exchange USD for GBP?", "Is there a way to make my money usable in another country?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "In the App I see a payment that is not mine.", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Why didn't I receive all the cash I requested?", "what currencies can i exchange between on your app?", "My payment has not been accepted.", "How come a fee was charged when I tranferred money", "Why did I not get my cash back after I withdrew?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "What is the currency exchange fee?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "I bought something that I need a refund for.", "Where is the transaction I made to a friend?", "I was getting some cash out of the ATM but it cancelled on me without warning.", "I just sent money but the person I sent it to doesn't see it. What happened?", "I was charged a fee when making this transfer, and I don't think I should have been!", "Why was I charged for transferring money?", "Why was my account deducted from a seller when I didn't approve of it?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "Why didn't the ATM give me all my money", "Is there a reason my cash withdrawal was declined?", "My cash withdrawal was declined. Why?", "Why did the ATM cancel my transaction", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "can I transfer my salary if it's in a different currency?", "I transferred money from the US, How long does it take?", "Is there a charge for a foreign currency exchange?", "how come when i asked for 100 it only gave me 20.00 in the app", "What kind of charges should I expect to exchange currencies?", "Help! I made a transfer in error and need to cancel it before it's complete!", "How much does currency exchange cost?", "Is exchanging currencies one of your app services?", "I made a payment with my card that was cancelled?", "How can I exchange currencies in the app?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I got double charged for a payment so how do I fix that?", "How do I know what the exchange rate will be when I make an exchange.", "Can I exchange USD for GBP in your app?", "To add money to my account, what currencies can I use?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Is currency exchange possible?", "I have an unauthorized transaction on my statement", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Is it right that I've been charged for transferring money?", "has my card payment been reverted?", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect." ]

[ "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "The exchange rate applied was incorrect when I was traveling outside the country.", "The wrong exchange rate was applied to me while pulling out cash.", "I noticed my exchange rate was incorrect when I got cash.", "When I received my cash, the exchange rate was wrong.", "what are the exchange rates for getting cash", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "Is there a fee associated with using foreign exchange ATMs?", "how come my withdrawal rate is wrong for my cash withdrawal", "how do you determine your exchange rates because one of yours was off when i got cash", "Why did my exchange rate change?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "what are the exchange rates for foreign currency ATMs" ]

[ "How long does it take for a bank transfer to show on my balance?", "There is an unauthorized payment in my statement.", "Why is there a fee for getting cash?", "Am I able to add money into my account using my American Express?", "Are there ATM fees?", "I made a payment and it appears it is showing twice", "The app is showing a cash withdrawal that I didn't make.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I am trying to transfer money and something is going wrong.", "Why is there a fee on my money transfer?", "extra fees on a cash withdrawal, not cool.", "Is topping up with cash allowed?", "how can i transfer money from american express card", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Salary in GBP has been received, does it need to be configured elsewhere?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "Is my card payment reverted?", "What is the reason for my card payment to be reverted?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "How much is it to use my US debit or credit card to top up?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Can I see that history on my funds and where they came from?", "I have a transaction showing multiple times.", "why did my payment revert", "what happened to the money after i put in the wrong info and it got declined", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "I see an unfamiliar payment on my statement.", "What do I do if there is an electronic debit that is not correct?", "Please explain to me how to know where my funds are from.", "My statement shows different transaction times.", "there is money in my account that i didnt put there", "What is this extra fee while I was doing a transfer?", "How long before transferred money shows up?", "Can you tell me why I was charged $1 for a transaction?", "I need a transaction reversed from my account.", "How do you check my identity?", "Can the card was sen to me be tracked?", "Where can money withdrawals be made?", "Do I have to do an identity check?", "Why was there a fee on my cash withdrawal?", "always exchanging currencies, do you offer a discount?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "What are the steps for depositing cash into my account?", "What is the procedure to transfer money to my account?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "There's a payment in my history I don't recognize", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "Is there any reason my cash withdrawal still shows as pending?", "Is there a transfer fee?", "I just did a money transaction but its not showing they received it", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "What is this random charge of one pound doing on my account?", "I was wondering about transferring money into my account and how it works. Can you tell me about that?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "Are EUR exchanges acceptable?", "Why was there a fee with my cash withdrawal?", "where do i go to transfer money from one account to this one", "Am I charged a fee to transfer funds?", "There is a pending transaction on my account, what does this mean?", "When I went to withdraw cash today the ATM gave me the wrong amount of cash. The app is showing a larger amount.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "Can you tell my why my funds transfer did not work properly?", "Can I request a refund", "There is a direct debit I do not recognise in my statement", "There is an odd payment in my statement", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "How do I change GBP to AUD?", "The wrong account was used during a transaction.", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "I would like to transfer money into my account.", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "Why is the exchange rate terrible? That can't be close to the actual interbank rate.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "How do I fix a payment that was reverted", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I found a transfer fee - is that correct?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Do you know why my card payment was reverted?", "There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.", "Has the check I deposited cleared to I can get the cash?", "Can I cancel a transfer", "Can I verify a top-up and what card is used?", "How do I change my AUD into GBP?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "explain the interbank exchange rate", "How do I go forth on transferring a sum of money from one account to another?", "What should I do if I think there are unauthorized transactions?", "I have an outgoing transfer", "where is this money from", "Do you have EUR currency available for me?", "I think I was charged double for something I bought - how long should I wait before reporting this?", "My exchange rate was wrong for an Item I bought!", "Are there specific ATM's that I can draw money from?", "Is cash good to top up with?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "When will a transfer reach my account?", "I noticed a different charge while I was taking my money out.", "The exchange rate that was applied for an international purchase was wrong.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "I want to do a cash top-up", "Please tell me the types of currency I can hold.", "My statement indicates I made a payment to an unfamiliar merchant.", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "I would like to know if you use Visa or Mastercard.", "Can I transfer money using the SWIFT service?", "Is there a reason my cash withdrawal was declined?", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "What are the acceptable currencies for adding funds?", "I made a deposit of cash and check that has not been added to my balance.", "I bought something online and it says there was a fee to transfer money. Isn't that free?", "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Why is your exchange rate different on different days?" ]

[ "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I noticed my exchange rate was incorrect when I got cash.", "I took out cash abroad and the exchange rate isn't correct.", "The wrong exchange rate was applied to me while pulling out cash.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "I didn't receive the correct exchange rate when I got cash.", "I think the bank made a mistake on the exchange rates", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "The cash withdrawal exchange rate is not correct.", "I believe my exchange rate is incorrect", "what is the exchange rate for foreign ATMs" ]

[ "Which currencies are allowed?", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I believe my card payment were reverted", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I am missing a refund.", "Is it okay to hold money in multiple currencies?", "There is a payment that is not mine in the App.", "Is there a reason my transfer failed?", "How do you decide what your exchange rates are?", "Why did my card payment not work?", "Do you allow currency exchanges?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Where is my last money transaction", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "How do I use the app to exchange currencies?", "My cash deposit isn't in my account. What happened?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "What can I pay with? Does cash work?", "What should I do if I think there are unauthorized transactions?", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "A strange card payment, I do not recognize it.", "What is the source of funds for my money?", "I was not given the amount of cash I withdrew", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "My money hasn't been transferred yet.", "There is a direct debit transaction that I did not authorize", "Is there a way to see my money's source?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "There is a fee I don't recognize on my statement.", "I transferred money from the US, How long does it take?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "I did a money transaction and dont have a receipt", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Where did the money transfer go?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I don't understand where this charge came from.", "I may have a fraud charge on my debit statement.", "are multiple currencies acceptable?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "What other currencies can I hang onto?", "I tried to get cash in the ATM but it was not approved", "My balance is not what I thought it was following an ATM withdrawal", "The card payment I attempted to make failed.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "It says the transfer wasn't accepted.", "Do you have a problem with EUR exchanges?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "My card wasn't working in a shop", "It looks like a payment I've made hasn't made it through yet.", "I sent some money but the intended recipient says it hasn't arrived", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I was double-charged for a transaction", "I tried to top up and suddenly my money disappeared", "Please provide currency exchange rates", "There is a Direct Debit that looks suspicious.", "need to know where money comes from", "How can I get my money that I didn't get from the ATM?", "Can you tell me if I can hold money in several currencies?", "What is the cost for currency exchanges?", "Why didn't I receive all the cash I requested?", "I saw I was charged extra for money I withdrew?", "My transfer was wrong, are you able to stop it before it goes through please?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Is there a charge for getting my money?", "Can I have multiple currencies in my account?", "The ATM did not allow me to withdraw", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Can I do a bank transfer to put additional money in my account because I am out of money?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "My account was charged a debit payment I don't recognize.", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "Do I get a discount if I exchange currencies a lot?", "How can you transfer my salary to my correct currency?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I have a payment I didnt make on my account", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "Why was I charged for cash withdrawal?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I used the wrong account number!", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I do not recognize the card payment.", "Money that I have transferred hasn't arrived yet", "What do I do if my payment was reverted?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I would like to verify the source of my money", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I have a card payment that I don't recognize. What should I do?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Money transfer help? How long?", "Am I charged for receiving money?", "I could not get money from an ATM", "What currencies are available for my use in holding and exchange?", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "I need a refund?", "I did a payment but it was reverted by the app", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I tired to deposit some cash into my account but it's not there", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "My transfer to an account failed.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I must have entered my PIN wrong.", "Can I exchange between GBP and USD on the app?", "What is the best way to exchange currency between USD and GBP using your app?", "I did a payment but the app reverted it", "I'd like to know what the foreign exchange rate will be.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I've tried many times to make a payment, but it's not going through. What's wrong?" ]

[ "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I noticed the exchange rate for cash withdrawal isn't right.", "I was charged an incorrect exchange rate for a withdrawal.", "I didnt get the correct exchange rate for getting cash", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I did not get the right exchange rate while getting my cash out.", "Exchange rate for my cash withdrawal is wrong", "what is the correct exchange rate for getting cash", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "I did not have the right exchange rate applied to my situation of pulling out cash", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "what is the exchange rate when i get cash", "what are weekend rates for getting cash", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?" ]

[ "i tried to do a transfer to an account but it didn't work", "Will you tell me how to exchange USD for GBP in the app?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "Money transfer help? How long?", "Is there an exchange fee?", "What kind of money can I hold?", "There's a cash withdrawal on my account that I didn't make", "Where is the money I topped off with?", "Why am I being charged to withdrawal money?", "How come I got charged extra for withdrawing cash?", "Where can I get your exchange rates from?", "Why are you declining my payment? Everything was fine.", "I have a strange transaction for £1 on my statement, what is that?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "My payment came back for something i'm trying to buy online? it's been doing it for two weeks. do you know what the issue is?", "Why is my last transfer pending?", "A direct debit appears in the app but I didn't authorize it.", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "How much more do you charge for currency exchange?", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "My withdrawal is pending, why?", "Can I get paid in a different currency?", "I have an account that is empty of funds. Can I transfer some from another bank?", "Tell me the currencies that you support.", "I did not make this card payment.", "Your exchange rates are coming from where?", "My card was not accepted in a shop", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I was wondering, Can I get my pay in another currency?", "Tell me why my card payment would be reverted.", "How do I switch to a different currency?", "Why do some of my payments have fees? I don't understand.", "i tried to transfer cryptocurrency into my account but was denied", "A direct debit payment I didn't do shows in my app", "My card didn't go through. It doesn't make sense. You told me that everything was ok.", "I had a problem with my card payment, can you help?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "I have a cash withdrawal that I do not recognise.", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "What exchange rate is it?", "I was unable to transfer money from my account.", "I did a transaction to a wrong account!", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "i have been trying to add money with apple pay but it wont work, why?", "there is money in my account that i didnt put there", "Why was my card payment reverted?", "Which currencies do you work with?", "My money is all gone. What ways are okay to add money to my account?", "I see a direct debit transaction that I didn't make.", "I'm interested in what your exchange rates are based on.", "Are you sure this is the interbank exchange rate? This rate is really bad.", "i was supposed to get a refund but my balance hasn't changed, why not?", "My card wasn't working in a shop", "why hasnt my card come in yet?", "What is an exchange rate?", "I was charged extra. Was the exchange rate for my payment last Saturday wrong?", "It's not letting me transfer money to my beneficiery.", "I have a charge I did not make.", "I purchased something abroad, and the exchange rate that was applied was wrong.", "During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?", "Why was I charged a fee on a cash withdrawal?", "Why isn't my money from a check deposit showing?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Is there a reason my transfer failed?", "I placed a cheque but the funds aren't there", "Why has my withdrawal not posted?", "The refund I asked for isn't showing up", "Why hasn't payment gone through yet?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "Do you know why my card payment was reverted?", "Why can I not get cash from the ATM?", "I topped up my account but the money isn't there now.", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "My money transfer has not happened yet", "My disposable virtual card wouldn't process my payment?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Something is wrong with my payment account since it has been declined", "My card payment has the wrong exchange rate", "My card payment has been declined", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I only got $20 of the $100 that I attempted to withdraw.", "The exchange rate you are using is bad.This can't be the official interbank exchange rate.", "I need to exchange some foreign currency. What's the charge for doing that?", "Why isn't the transfer on my account showing up?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "Why can't I buy cryptocurrency on the app?", "A strange card payment, I do not recognize it.", "My balance was not updated with my checque or cash deposit.", "I transferred some money but it hasn't arrived yet", "I transferred some money but I think it has gotten lost somewhere.", "Why have I not gotten my new card?", "What is this withdrawal as I do not remember making it.", "Why isn't my deposit in my account?", "I found a charge for a direct debit that was not made by me.", "Which fiat currencies are supported by you?", "ATM apparently not working? Couldn't access funds in my account?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Your exchange rate is totally wrong for my card payment", "Why was my top-up rejected?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "My contactless payments don't work.", "I transferred some money but it is yet to arrive.", "The machine only paid me a hundred when I wanted 20", "Why am I being charged to transfer funds?", "Why hasn't arrived yet a transaction I did to my friend?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "Why is my transfer pending?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "What went wrong when I tried to do my transfer?", "Why has my transfer failed?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "How do I change to a different currency?", "What does it mean if my cash withdrawal does not show up properly?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I couldn't make a transfer because it was declined", "I would like to receive my salary in a different currency. How does that work?", "I transferred money but the recipient does not see the funds in their account?", "What exchange rates do you use?" ]

[ "The exchange rate for the money I took out in a foreign country is wrong.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Why is the exchange rate wrong for my international withdrawal?", "When I got cash, my exchange rate was wrong.", "The exchange rate was wrong?", "Why did my exchange rate change?", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "My ecchange rate was wrong for a cash transaction.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I didn't get the right amount of cash because of the exchange rate.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "Exchange rate for my cash withdrawal is wrong", "I think the bank made a mistake on the exchange rates", "why is the exchange rate for a Foreign ATM different", "what is going on with my cash withdrawal? the exchange rate is wrong", "how do you determine your exchange rates because one of yours was off when i got cash" ]

[ "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Why am I charged a fee for getting cash?", "Can my friend send me money if it is not in US dollars?", "I am seeing a direct debit I wasn't aware of.", "Where can I get money from my card?", "What are my bank details so I can do a transfer?", "I have been overcharged.", "Tell me your opinion on the exchange rate.", "How do I exchange USD to GBP?", "Some cash was withdrawn in the app, but I did not do it.", "I need to transfer money into my account, how do I go about doing this?", "Can you tell me where I can withdraw money?", "I have a direct debit charge that I do not recognize", "I selected to withdrawal 30 pounds but only received 10. I'm still standing in front of the ATM. The app shows i took out 30 pounds also. How do i fix this?", "Is there a pay structure for currency exchanges?", "There are duplicate transactions on my account", "I did a money transaction and dont have a receipt", "An unauthorized payment is in my app", "I have to verify my source of funds.", "How can I lookup the source for my available money?", "i tried to withdraw money but was told i didn't have funds", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "What countries can I use my account in?", "Can I see that history on my funds and where they came from?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I need to change a transfer.", "extra fees on a cash withdrawal, not cool.", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "What are the time frames for the money to be available in my account?", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "How much do I have to pay if I want to transfer money?", "I have a duplicate payment on my card.", "How can I cancel a transaction to a wrong account?", "Why was my account assessed a fee?", "A payment that I didn't make appears in my app.", "I used the wrong account number!", "Why was I charged this extra fee while doing a transfer?", "I think someone stole money from my card", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "What was I charged a fee for card payment?", "What is the cost of a transfer?", "I have a card payment that was declined, but why?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "Where did my deposit for my source of funds come from?", "Why am I being charged a fee for transferring money?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "Can I exchange USD and GBP from the app?", "Can I use your app to exchange between USD and GBP", "What is the length of time for money to reach the account?", "I have been charged way to much so something is apparently wrong with my exchange. I changed Russian Ruble into UK pounds.", "I was denied cash at an ATM", "I made a card payment but it didn't work. Why not?", "I'd like to know where my funds come from.", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "If I was travelling abroad, would I be able to hold currencies in euros?", "Instead of GBP, how do I exchange for AUD?", "Why would my card payment be reverted?", "what are the locations i can withdraw money", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "Why can't I get cash from the ATM?", "I do not know where the transaction is.", "What fiat currencies do you allow exchange with?", "I transferred some money but the balance stayed the same.", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "I have a payment in my statement that is off", "Money was taken out without my consent,", "How can I hold and exchange fiat currencies?", "How much is it to receive money?", "I see money go out that I didn't withdraw.", "Help me. There is a Direct Debit that I didn't make.", "Why can't the recepient of my money transaction see it?", "Can you tell me where my funds come from?", "Will I see fees from adding money with an international card?", "Is the EUR accepted for exchanges?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "How can someone send me money?", "There is a card payment I'm not familiar with.", "Is there a charge for getting cash?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Why was my transaction declined?", "Is there a fee for a cash withdrawal?", "My cash withdrawal was declined. Why?", "Do I have to use a bank approved ATM to withdraw money?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "I got charged fees for withdrawing cash!", "A transaction shows duplicate times.", "Where do I go to change GBP?", "I paid with card and I think there was a fee applied.", "what is the price of a transfer?", "Can you tell me how many currencies I can hold?", "I did not get enough cash", "Is it possible to exchange USD and GBP on the app?", "What currency is acceptable for a top up?", "A fee came along with me paying with card", "Where do my available funds come from?", "What is the $1 transaction on my account?", "I have a duplicate payment on my account", "Can I exchange between GBP and USD on the app?", "why is there a fee for the transfer I made?", "There's a payment that isn't mine on my app", "why did my payment revert", "Paying in card resulted in a fee", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "My transfer failed to process correctly. Is there a reason this would happen?", "I had a card payment that was declined. Why?", "What is the source of my available funds?", "How can I find a way to transfer money without it being rejected?", "Why was I charged an extra fee when doing a transfer?", "There is the same transaction showing more than once.", "What is your opinion on the exchange rate?", "I had a payment reverted and would like to figure out why.", "Are there any extra fees for adding money into the international card?", "How can I check the source for my funds?", "Why am I unable to transfer money when I was able to before?", "Can I use this app to exchange between dollars and pounds?", "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.", "I got less money than I asked for.", "What factors effect the exchange rate?", "Why was there a fee on my cash withdrawal?", "I have a fee listed for a transfer." ]

[ "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "The exchange rate was different when I got cash", "Help me! When I was abroad, the exchange rate was wrong.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "The exchange rate for foreign ATM currency is wrong.", "I was charged an incorrect exchange rate for a withdrawal.", "I need an accurate exchange rate, when I make my withdrawals.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "Why is the exchange rate wrong for my international withdrawal?", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "While abroad, I got cash, and the exchange rate applied is wrong.", "The exchange rate for my withdrawal was wrong.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges." ]

[ "Why wouldn't the ATM give me cash?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "Is there a fee for transfer top-up?", "How can I transfer money to a beneficiary?", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "What steps are taken to transfer money into my account?", "What is this €1 fee in my statement?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "How long will it take to receive my money from my transfer transaction?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "What do I need to do to transfer money into my account?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Can I add money to top up my account via a bank transfer?", "How can I use my American Express to add money into my account?", "I think the exchange rate on my card payment is incorrect.", "What happened to my cash deposit?", "How come the ATM gave me less cash than what I asked for?", "Is there a top-up feature, if there isn't a lot of money left?", "How can I the person see my money transaction?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "How do I top up my account with a bank transfer?", "Is there a reason why a recipient might not see my money transaction", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "Why am I unable to withdrawal cash?", "When is my balance going to update, I just transferred some money", "Estimated time arrival for transfers?", "The currency exchange for my purchase in foreign currency is incorrect.", "I want to transfer money into my account", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "What are my payment options?", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "How long does it typically take for a pending ATM withdrawal to clear?", "Do you support fiat currencies?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "Why does a cash withdrawal show as pending?", "How do I get money from friends?", "I initiated a Bank transfer form Europe, how long will this take?", "I question today's exchange rate for rubles into pounds. I was hoping for a better return.", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "What is the timeframe for a transfer in Europe?", "My account says I have money but I withdrew it in cash.", "Can I see where my money is being transferred from?", "Do I get charged if I get money?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Are there fees for receiving a SEPA transfer?", "I purchased something abroad and the incorrect exchange rate was applied.", "What's the wait time for European transfers?", "At which ATMs can I use this card?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I bought an item and noticed the exchange rate was not correct.", "I am seeing in the App a some cash withdrawal that I did not do", "Can I see the source of my available money?", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "What is my source of funds?", "If I use a European bank card for top up, Do I get charged?", "Salary in GBP has been received, does it need to be configured elsewhere?", "What ATM machines allow this card?", "What is the reason my cash withdrawal is still pending?", "I purchased something overseas and the incorrect exchange rate was applied.", "Why would a cash withdrawal be pending?", "How can I see where my money comes from?", "How do I transfer money using a credit card?", "When will the transaction go through?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "This isn't fair! I thought transfers could be made for free. I just made a purchase online from abroad and now see some strange fee that I've never seen before.", "What methods are available for my friend to send me money?", "Will a cheque suffice?", "What is the fee to top-up my account", "I receive my salary in GBP. Do I need to configure this somehwere?", "How much does it cost to us US cards?", "Are there certain cards and currencies you support?", "Help, the ATM didn't give me all the money I requested", "help me find where this money came from", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Is a bank transfer acceptable for topping up my account?", "What is the source of my available funds?", "The exchange rate looks wrong on a holiday purchase", "I tried withdrawing but my cash is not showing up?", "There should be a cash withdrawal that I haven't seen yet.", "Why was my exchange rate a different amount than usual?", "How can I tell where the money came from?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "Where does all this money come from though?", "Are there any specific cash machines that I have to go to in order to change my PIN?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "I did not receive the correct amount for the exchange rate.", "Which ATMs accept this placard ?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "Why was there a fee when I pulled cash?", "Which cards and currencies do you support?", "Is there a charge for transfers?", "Will it cost extra to add money to an international card?", "How long does it take to make an urgent transfer from China?", "When will a transfer from the US post?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Why can I not take out cash?", "Do you work with all fiat currencies?", "when will i receive a US transfer", "Can you tell me where my readily available cash has come from?", "I want to transfer money into my account, what do I do?", "What is the Top up rate charge for using a card in the US?", "How long does a bank transfer take to show up in available funds?", "How long before transferred money shows up?", "What are the sources for the funds in my account?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "How do I use bank transfer to top up my account?", "What are the steps for getting money from a friend?", "Why is the ATM not allowing me to get cash?", "I bough an item and the exchange rate was incorrect.", "What is this strange payment in my account?", "Where did this 1 euro fee come from?", "I have a cash withdrawal that says it's pending, why?", "I didn't get as much cash as I asked for from the ATM, why?", "Why am I being charged for withdrawing cash but haven't in the past?", "Why was there a fee on my cash withdrawal?", "I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?" ]

[ "I didn't receive the correct exchange rate when I got cash.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I was needing you to see if the exchange rate is correct from when i got cash", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I think I was charged a different exchange rate than what was posted at the time.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "Can you look to make sure the exchange rate is correct", "I noticed the exchange rate for cash withdrawal isn't right.", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "When I received my cash; they had my exchange rate incorrect.", "I got cash abroad and need to check the exchange rate", "I withdrew cash and I think the exchange rate is wrong." ]

[ "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "When does the money get transferred to my account", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "What does it mean when a cash withdrawal is pending?", "I want this amount reversed out of my account.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "I was supposed to get a purchase refunded but I don't see the money in my account", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Are there any extras for exchanging currency?", "Why did I get charged when getting cash?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "I would like to receive a refund for something I bought.", "My receipt shows an extra charge on my transfer, why is this?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Why did I not get the amount I specified at the ATM?", "I have an unknown debit charge in my statement, why?", "What is the source of funds for my money?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "My cheque is taking a while", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "When will the money show in my account?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "Is there a fee for transferring money", "Who is giving me my money?", "Where do you get those exchange rates?", "Do I have to pay for exchanging currencies?", "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Where is the transaction I made to a friend?", "Why can't I get cash?", "What happened to my cash deposit?", "A debit came through that I need to dispute.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "A refund is taking too long.", "My cash deposit isn't in my account. What happened?", "It says the transfer wasn't accepted.", "Can I change or hold different currency?", "My transfer didn't arrive to the recipient", "How to exchange my currency", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "How much more do you charge for currency exchange?", "I wasn't able to withdraw money at an ATM", "I would like to know how exchange rates are calculated when transferring funds.", "I think a card payment I made was cancelled, can you check?", "My payment was reverted by the app", "The ATM didn't give me the amount I asked for", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "I see a direct debit payment on my statement that wasn't me", "Someone else used my card!", "Why has my payment not transferred?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "I did a money transaction and the recipient doesn't see it", "to cash withdrawals charge me?", "Why wasn't my payment accepted by the app", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Where can I do a cash withdrawal?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I had a decline on my card. Why?", "Why was there a fee for my cash withdrawal?", "Please explain the exchange rates.", "Why did my top-up get reverted?", "I need more money in my account. Can I add more by transferring?", "I sent money to a person and they haven't received the payment yet.", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "The app says I made a cash withdrawal even though I didn't.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Why is there a charge when I took out money?", "My card has an issue, the payment has been deferred.", "Was my top up reversed?", "The ATM didn't give me the the withdraw amount requested.", "Some of my card payments look different than where I purchased products from. Why is that?", "The exchange rate applied is wrong for my international purchase.", "I want to get a refund.", "The exchange rate would be?", "Can I have money of different country of origin.", "my cash withdrawal is pending, why?", "There's a direct debit on my account that I didn't authorize", "I have a transaction showing up multiple times.", "Please help. There is a payment in the app that isn't mine.", "Tell me why my card payment would be reverted.", "Why was I charged a fee for withdrawing money?", "My card payment doesn't work.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I would like to see the source of my money.", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "My card payment failed.", "how much do I have to pay for exchange of currency?", "I transferred money and it didn't get there.", "Why was I charged a fee for withdrawing cash?", "I may need to dispute a Direct Debit payment.", "Can you tell me what this cash withdrawal is?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I was mistakenly charged a fee for using my card.", "I don't recognize what this payment on my statement would be for.", "Why has transferring money resulted in a charge?", "for some reason I am having a problem with verifying my identity.", "Is something wrong with my account, my balance didn't change after I transferred some money", "Why is the exchange rate wrong when I purchase something abroad?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "Any extra charges for exchanging currencies?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I am using the app, and I see cash withdrawals that I did not authorize.", "How can I check the source for my funds?", "I have a card payment that I don't recognize. What should I do?", "The exchange rate that was applied for an international purchase was wrong.", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "Why am I being charged when I withdraw cash?", "How much to exchange currencies?", "Why does my statement show an extra fee?", "What's up with the extra fee I got?", "There is a strange charge on my debit statement", "Why am I unable to withdrawal cash?", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction." ]

[ "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "My ecchange rate was wrong for a cash transaction.", "I exchanged cash when traveling and the rate was incorrect.", "The exchange rate applied was incorrect when I was traveling outside the country.", "what is the exchange rate when i get cash", "I think I was charged a different exchange rate than what was posted at the time.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I believe my exchange rate is incorrect", "Exchange rate for my cash withdrawal is wrong", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "The applied exchange rate is wrong for the cash I got abroad.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I think when I withdrew money when out of country the exchange rate was wrong.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?" ]

[ "Is there a fee for physical cards?", "A cash withdrawal is showing up that I didn't do.", "There is a card payment that I'm not recognizing.", "Why did I get charged extra?", "The exchange rate for my electronic payment is incorrect.", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "How to I transfer my funds into my account?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "How do I exchange USD to GBP?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "How long with my cash withdrawal stay pending for?", "Can I make transfers before identity verification?", "How much money can i top up?", "There is a payment on my card that I do not recognize.", "Is it possible to use my credit card to transfer money?", "Can I use my American Express card to add money into my account?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "If I need more than cards will I have to pay a fee to receive them?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "Do you charge extra for duplicate cards?", "Am I allowed to carry an additional card?", "Which ATMs accept this bill of fare ?", "Why am I being charged for ATM fees?", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "Will you accept my other card from the U.S.?", "What currencies are used in your exchange?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I need information about an extra €1 fee in my statement.", "can i see money source?", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "What cash machines will let me change my PIN?", "Why was there a transfer fee on my account?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "how long will my cash withdrawal be pending for?", "Do you know the rate of exchange?", "How can I get my card out of the ATM?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I want to do a bank transfer to this bank, from an account at another bank.", "My transfer seems to be too expensive.", "The amount of cash i have received is not correct.", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Why have I been charged for pulling cash out of my own account?", "Can I use a credit card from the US to top up?", "There was an extra fee when I paid with the card.", "Why am I being charged for getting cash?", "Do I have to pay for a second card?", "Please help me, there is a transaction in the incorrect account.", "Your exchange rates are coming from where?", "Is there a charge for getting more cards?", "Is cash good to top up with?", "Can you accept my other card from the U.S.? It is the only other one I have.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "When exchanging, how much are the rates?", "Can I do a SWIFT transfer?", "Please help me! A payment I made had an error on the account number and I can't cancel on my side. Can you cancel it?", "I'm going to travel, can I have it add money automatically in certain intervals?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "There was an extra fee when I paid with my card, why was i charged this extra fee?", "From where are you getting your exchange rates?", "How much is the exchange fee?", "Why did I get a fee from the ATM?", "How do I go about exchanging currencies with this app?", "Are there any discounts in exchanging currencies frequently?", "There is a card payment I do not recognise.", "Can I get a card in the US?", "How come there is a $1 extra charge on my statement?", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "Where can I pay with my card?", "I need to hold money, what currencies can I use?", "Is there a charge for top-ups?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "How much does it cost to top up by transfer?", "How long before I can see that my cash withdrawal has taken place?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "What ATMs will accept this type of card?", "Where can the card be used?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?", "I have an unauthorized transaction on my statement", "Is this app capable of exchanging currencies?", "What exchange rate will I receive?", "How high is the exchange fee?", "Can I use my American Express to add money to my account?", "In which countries does your app work", "My account is depleted. Can I transfer funds from another bank?", "Can I use this app to change dollars into euros?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Can I order extra cards?", "How do I reverse a transaction on my account?", "Am I going to see a charge for a SEPA transfer?", "Can I cancel a transfer if is already processed?", "Can I electronically transfer funds into my account from my American Express?", "When I made a transfer, there was a fee. Why?", "I need to know how much it costs to transfer funds.", "What currencies are approved to add money?", "How much is it to send out additional cards?", "What are the fees associated with top up via transfer?", "I used foreign currency to buy something and I think the rate applied is incorrect.", "There is a withdrawal on my account that I don't remember initiating.", "I am not receiving the correct exchange rate on my card.", "Do I have to pay any fees in order to receive money?", "I am trying to find out how to exchange currency X with currency Y.", "There are strange transactions on my account. What should I do if I think someone stole my details?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "How can someone send me money?", "Will there be a charge when money is added to my account?", "May I transfer a cheque into my account?", "Will you accept my salary if it's in another currency?", "Can you tell me how to get AUD not GBP?", "For some reason my account's been charged an extra dollar.", "I would like use the bank transfer, but I don't understand the process, can you please explain, topping up?", "Do I have to pay for topping up by transfer?", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Can I use this app to change money?" ]

[ "Rates were applied wrong while using foreign currency at an ATM.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Help me! When I was abroad, the exchange rate was wrong.", "The exchange rate was different when I got cash", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "The exchange rate for case abroad is applied wrong.", "I think when I withdrew money when out of country the exchange rate was wrong.", "You applied the wrong exchange rate while I was traveling outside the country.", "My ecchange rate was wrong for a cash transaction.", "The cash withdrawal exchange rate is not correct.", "how come my withdrawal rate is wrong for my cash withdrawal", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "An overseas cash transfer did not work correctly", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different." ]

[ "There is a card payment I do not recognise.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I made a payment but it was returned.", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "I am seeing in the App a some cash withdrawal that I did not do", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Am I allowed to hold money in multiple currencies?", "Can I receive money in a different countries money?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "Do you deal with EUR?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "I think there's been an unauthorized cash withdrawal from my account.", "I tried to get cash in the ATM but it was not approved", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "I used an ATM and wanted to know why I was charged an extra fee.", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Does your system support multiple currency.", "The ATM will not let me get cash, WHY?", "How is the exchange rate doing?", "How much are the fees for adding funds using an international card?", "Can i change my PIN at the ATM?", "Who do I talk to about the ATM swallowing my card?", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "why wont my american express work to add money", "I didn't get all the cash I requested for at the ATM", "What foreign exchange rate will I get on weekdays and on the weekends?", "Is there a fee to add money to an international card?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "The atm didn'y give me all the cash", "When I travel, can it automatically add money in certain intervals?", "Will you handle EUR?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "What do you think of the exchange rate?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Why did I get a fee from the ATM?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "How can I receive my salary with a different currency?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Please explain the exchange rates.", "I am inquiring about why there was an extra fee charged when I used an ATM.", "I should not have been charged a fee for cash withdrawal.", "on my statement there is a payment that I don't recognise", "There is a direct debit charge that I don't recognize, what can I do?", "How do I make an exchange from one currency to another?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "Why can't I withdraw cash?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "I did not get all the cash at ATM.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Please help, the atm swallowed my card, what do I do?", "What do I do if I notice a strange withdrawl in my statement?", "I'm trying to figure out the current exchange rate.", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "I am seeing in the App a diret debit that its not mine", "Do you know the closest ATM?", "What do I do now my credit card has been swallowed by the ATM?", "Why wont the ATM give me cash?", "I've been to several different countries, can I exchange the cash with a discount for a large transaction?", "Can I use this app for any currency?", "Which currencies will you exchange?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "What are the exchange rates you assign?", "I transfered my balance a while back. Why doesn't my account reflect this?", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "What if I need to use GBP instead of USD?", "What is the currency exchange fee?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "Why did my card payment not work?", "Can I change my pin at ATMs? If so, what ones?", "Are there any fees if I want to add money using an international card?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Why can't I take cash out of the ATM?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Why was my transaction not approved?", "Why didn't my card payment work?", "Can you please identify the problem with my bank card?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "how do you get exchange rates", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "I was checking my statement and I think one of my card payments has reverted", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I checked the app and there is a payment that I don't recognize.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "May I exchange currencies with this?", "My account seems a bit off and getting weird charges.", "I have been overcharged.", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "Something's wrong my card won't work.", "Your exchange rates are coming from where?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "how much is it to exchange currency", "Do you have a problem with EUR exchanges?", "My card payment didn't work", "In what ATM can I change my pin?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "What ATMs is the card okay to use at?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Can you tell me where you get your exchange rates?", "Do you have any card fees if I want to add money using an international card?", "What are the fees of using an international card to add money?", "There is more than one of the same transaction on my account.", "How can I change the PIN? Do I have to go to a real bank?", "Why was I charged a higher exchange rate when I bought something abroad?", "What ATMs can I withdraw money from?", "i received my American Express in Apple pay, why is top up not working?", "Can I get some money exchanged?", "I got some cash but it wasn't the right amount.", "Can you explain your exchange rates basis?", "I've notice I was charged for withdrawing cash, can you explain why?", "For some reason, I'm unable to transfer funds.", "With this app, will I be able to exchange currency?", "Can I use a different bank ATM than my own?", "How much does it cost to exchange currencies?" ]

[ "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Why did you give me so little currency?", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "My exchange rate is wrong when I get cash.", "The applied exchange rate is wrong for the cash I got abroad.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I withdrew some cash and the exchange rate seems to be wrong.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "The cash withdrawal exchange rate is not correct.", "what are weekend rates for getting cash", "When I exchanged currencies the value of my money changed.", "I don't think the exchange rate was right.", "Why was the exchange rate different when I withdrew my cash?", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "Can you please check the exchange rate when I was getting cash?" ]

[ "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I added money but my top-up wasn't processed by the app.", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Why can't I use my American Express with Apple Pay to top up my account?", "I think something went wrong, I didn't get the right amount.", "I transferred some cash and it has not arrived yet.", "Why won't the ATM let me withdraw money?", "What are my options for holding money in multiple currencies?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "Why is there a payment I didn't do?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Can this convert money?", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I did a transaction to a wrong account!", "Why was I not able to take cash from the ATM?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "What card or currency can I use to pay?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "My American Express is in my Apple Pay and the top up is failing, why?", "What is the reason my cash withdrawal is still pending?", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "Is it possible to exchange currencies?", "Will you accept my salary if it's in another currency?", "I don't recognise a card payment", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "My app shows cash I didn't get.", "Is there a charge for getting my money?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "What is the cost for currency exchanges?", "What are the acceptable currencies for adding funds?", "How can I trade currencies with this app?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I don't know where this transaction came from?", "i entered my pin in wrong and got it frozen. how many tries do i have", "I deposited cash into my account, why do I not see it?", "I have a fee for cash withdrawal", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "i tried to do a transfer to an account but it didn't work", "How will I know what the exchange rate is?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "How do people send me money?", "Can you please tell me why my cash withdrawal is still pending?", "With this app, will I be able to exchange currency?", "Why was my atm withdrawl declined", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Why is my cash withdrawal still pending?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I do not know what this cash withdrawal is", "Is this app capable of exchanging currencies?", "I would like to exchange currencies", "why do I have an unknown payment?", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I need to exchange foreign currency will i be charged?", "Can you tell me what currencies I can use to add money?", "What is the rate for exchange fees?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "A payment I made is for a wrong amount can you help me correct the mistake.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "There is a cash withdrawal on my statement that I did not make", "where is my unknown payment from?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "My wallet isn't showing my top-up, did I do something wrong?", "How much is the charge for a foreign currency exchange?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "How do I deposit cash into my account?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "How come I got charged extra for withdrawing cash?", "why do your exchange rates change", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "The app says I made a cash withdrawal that I didn't make", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "The cash I wanted wasn't there.", "Payment i did not do", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "My cash withdrawal isnt showing on my account", "How do I freeze my bank card, as there has been a strange withdrawal?", "Is there a charge for exchanging foreign currencies?", "The card payment I made didn't work.", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I wasn't able to withdraw money at an ATM", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Why was I denied the option to transfer money to a selected beneficiary?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Why was there a fee with my cash withdrawal?", "I just did a money transaction but its not showing they received it", "My card payment did not work.", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "What are the currency exchange fees?", "There is a direct debit I do not recognise in my statement", "i put in money for vacation and its not showing. i need that money today, how long will it take", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I have foreign currency i would like to change how much will it cost me?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "There is a payment that has not processed.", "My transfer didn't work", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "I just sent money but the person I sent it to doesn't see it. What happened?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Will I be charged a fee for exchanging foreign currencies?", "Please explain the exchange rates." ]

[ "When I got cash the exchange rate was wrong", "After I got my cash, I found out my exchange rate was wrong.", "When I got cash I believe that the exchange rate was wrong", "I believe my exchange rate is incorrect", "I took out a foreign currency and the exchange rate is wrong.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I was given the wrong exchange rate when getting cash", "You applied the wrong exchange rate while I was traveling outside the country.", "I didnt get the correct exchange rate for getting cash", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "My cash withdrawl has the wrong rate of exchange.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "The exchange rate was messed up from the ATM", "While abroad, I got cash, and the exchange rate applied is wrong.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?" ]

[ "Why am I charged whenever I withdraw cash?", "Can you make exchanges with the EUR?", "Are there any fees for top ups?", "How far is the closest ATM from me?", "I want to know your exchange rates.", "Is it possible for a friend to personally send me a payment?", "Can you tell me what i steps i should take since my card was stolen?", "How do I report my card lost or stolen?", "Where can I find your exchange rates?", "What systems do you have in place for my security when using my card for everyday purchases?", "Is it normal to see a fee for transferring money?", "Can I get my friends to add money to my account?", "How can I receive verification for the source of my funds?", "My card payment might have been reverted.", "where do you have locations at", "Can I use a transfer to receive my transfer?", "Can I get my card fast tracked?", "Where do I pay with my debit or credit card?", "Is there an age limit to get an account?", "I am trying to find out how to exchange currency X with currency Y.", "Do you support fiat currencies?", "Has the check I deposited cleared to I can get the cash?", "What do I do if my card expires soon?", "Use credit card to transfer money", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "How can I change my PIN without going to the bank?", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "has my card payment been reverted?", "I can't get money out of the ATM", "why do your exchange rates change", "I would like to exchange currency What types are there?", "can i deposit a check here?", "My card is expiring soon.", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Can I get a card that works in other countries like Africa and Indonesia?", "When can I expect the transfer to arrive in my account?", "Why can't I withdraw cash from this ATM?", "For what reason would a top up be reverted and returned to my account?", "Can cards be delivered? Where?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "How do I authenticate my top-up?", "What if I need to use GBP instead of USD?", "Is a SWIFT transfer okay?", "Can I stop a transaction?", "I want to transfer a sum of money from another bank account I have into this one", "how to activate card?", "I've made a bank transfer but the money doesn't seem to be in my account.", "What are the steps for getting money from a friend?", "Are visa and mastercard accepted", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "What currency is supported for exchanges and holding?", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "How can I cancel a transaction to a wrong account?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "Is there a reason why my card was declined when I attempted to withdraw money?", "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "Do I need to do anything special for my friend to send money to my account?", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I bought something and the money appeared back into my account? Why?", "Where do I activate my card?", "Can I add funds to the card directly from my bank account?", "What happens if the ATM doesn't give the right amount of money?", "People are using my debit card - help!", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "Do you accept cheques for top-up?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "I just transferred some money into my account and do not see it updated yet, can you assist?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Is it simple to transfer money using my credit card?", "What different ways are there for someone to send me money?", "How can I find out the source of my available cash?", "How can I use my credit card to transfer money?", "Someone might be using my card. What should I do?", "where can i deposit a check", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "Am I able to get a card in EU?", "How can I top up by card?", "Is there any fees for top ups?", "Why was my cash withdrawal declined by the ATM?", "Do I have to change my PIN at a bank?", "I was wondering if you will take any fees in exchange for top ups?", "Is my card accepted anywhere?", "What is the source of funds for my money?", "How do I change currencies to euros?", "Is it possible to change my pin if i am out of the country?", "I need assistance with transferring funds to another account.", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "What exchange rate is it?", "Why is it I am charged an extra fee when I use the ATM?", "Will any business take this card?", "I withdrew cash and was charged", "How do I top up my account using transfer?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "How long does it take for a pending cash withdrawal?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "Can you give me info about what to do when my card expires?", "My card was confiscated by an ATM. How do I get my card back?", "Help! In the app there is a payment that I don't remember.", "Please provide details on how to top up my account using transfer option", "I need to transfer money into my account, how do I go about doing this?", "My card is stuck in an ATM machine, how do I get it back quickly?", "Is there a way I can get a Visa card?", "Where do I go to change GBP?", "Is there restrictions on where I can use my card?", "I did a bank transfer and my balance isn't current.", "Where do I pay with my card?", "Can I use a credit card from the US to top up?", "Why can I not get cash from the ATM?", "How come I was charged extra when I withdrew cash?", "Can you get me my card fast?", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "If there isn't much money left over, will it top-up automatically?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Is there a top-up feature, if there isn't a lot of money left?", "Why was there a fee with my cash withdrawal?", "What is the first step that I should take after my card has been stolen?" ]

[ "When I got cash, my exchange rate was off.", "The exchange rate applied was incorrect when I was traveling outside the country.", "The wrong exchange rate applied to my cash withdrawal.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "When I got cash I believe that the exchange rate was wrong", "The exchange rate for foreign ATM currency is wrong.", "On my last trip, I received the incorrect exchange rate.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "The applied exchange rate is wrong for the cash I got abroad.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "When I got cash, my exchange rate was wrong.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "I got cash abroad and need to check the exchange rate", "An overseas cash transfer did not work correctly", "The cash withdrawal I took seems to be off. The exchange rate is wrong." ]

[ "Where do you get your exchange rates from?", "How long does it typically take for a pending ATM withdrawal to clear?", "How can I add money automatically?", "If I wanted to make a change from GBP to AUD what is the process?", "This rate is too low. Are you sure your using the right exchange rate.", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "There has been a payment in the App that has not be done by me.", "I received a transfer in GBP how do I change it to a different currency?", "are multiple currencies acceptable?", "Cash I did not get showed up in my account", "Is it free to transfer money or is there a fee?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "A cash withdrawal has been done that I didn't do.", "What are the steps I need to do if I have a stolen card?", "Is there a reason that the ATM declined my transaction?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "When will a cash withdrawal show up?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "how do you get exchange rates", "I don't know why my card payment did not work", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "If I live outside of the UK am I still eligible for a card?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "I want to deposit funds, what payments are accepted?", "Do you support other currencies?", "There's a payment in the app I don't recognize.", "Where is the cash I deposited?", "I got less than what i asked for in the ATM, why?", "What is the fee if I use a European bank for a top up?", "How long does it take for money to reach my account?", "Do I get charged if I top up with my European bank card?", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Will I need a new card or can I put my old card back into the app?", "What is the source of my available funds?", "What should I do if I can't use my card?", "I do not recognize the card payment.", "Can you make exchanges with the EUR?", "What is the fee to receive money?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "I don't know where this debit transaction on my statement came from.", "What are the charges for receiving money?", "I don't see a money transfer yet", "I attempted to get cash in the ATM but I was denied", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "What is the current exchange rate for me?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "Where do I pay with my debit or credit card?", "I withdrew cash and was charged", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "How can I find the source for my available funds and money?", "i didnt put that money in my account", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Your ATM pin can be changed at any VISA or MasterCard ATM with PIN services. Certain countries don't support ATM pin changes.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "I really need money from my card today, but my card is getting declined. Please help!!", "What is this random charge of one pound doing on my account?", "The ATM won't give back my card", "Am I able to use my American Express to add money to my account balance?", "Will you charge me for exchanging foreign currencies?", "Why was there an extra charge with the withdrawal of my money?", "Can I use a transfer to receive my transfer?", "Can I request a card?", "How do I know where my money comes from?", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "If there isn't much money left over, will it top-up automatically?", "Do you provide currency exchange to Euros?", "How come I got charged extra for withdrawing cash?", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "I want to use bank transfer for topping up my account. How is it handled?", "Do you charge if I use a European bank card for top up?", "My card payment doesn't work.", "Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.", "When will the money from a transfer be made available on my account?", "Is there a transfer fee?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Could you tell me what your exchange rates are?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "I withdrew money and got a fee, please explain", "How do I transfer money between two of my accounts?", "What's the fee for exchange of foreign currencies?", "what currencies can I receive my salary in with this?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Why do I see extra charges for withdrawing my money?", "Is a bank transfer acceptable for topping up my account?", "I bought something in a foreign currency but the rate applied is wrong!", "Do I get a card to keep in my wallet?", "Do you deal with EUR?", "Does it cost anything to transfer money for a top-up?", "Do you use Mastercard or Visa?", "My card won't let me withdraw money.", "Can exchanged be made to EUR?", "I lost my phone. Can I use my card without the app?", "I withdrew some cash, when is it going to show?", "I would like to use cash to make a top-up?", "What is the source of my funds.", "Is there an allowance on cards?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "Please help me, there is a transaction in the incorrect account.", "I received a fee for obtaining cash, is this correct?", "When traveling, is it possible for it to add money at specific time intervals?", "What types of cards and money do you accept?", "THere is some cash that is showing up on my app.", "How do I top up my account with a bank transfer?", "I didn't receive the amount of cash I requested for the ATM.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I purchased something in a foreign currency but the rate applied is wrong", "When does the money get transferred to my account", "What do I do now my credit card has been swallowed by the ATM?", "Where can my card be used?", "I want to change my PIN - do I need to be in a bank?", "Are there cash machines where I can change my PIN?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I don't understand why I was charged extra for withdrawing money?" ]

[ "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "what are the exchange rates for foreign currency ATMs", "My cash withdrawal charged me the wrong exchange rate", "In receiving cash, the wrong exchange rate was used for my transaction.", "I think the bank made a mistake on the exchange rates", "The rate of exchange for my cash withdrawal is wrong.", "I don't think the exchange rate was right.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I need an accurate exchange rate, when I make my withdrawals.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "what is the correct exchange rate for getting cash", "I tried withdrawing money in another country and the exchange rate was wrong.", "I took out a foreign currency and the exchange rate is wrong.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!" ]

[ "If I have this card, which ATMs can I go to?", "How do I go forth on transferring money into my account?", "Is there a top up fee?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "How do I go about transferring money into my bank account?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Will I be charged for transfers?", "Where is the closest ATM to me?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "Can I use my card at any ATMs?", "I tried to use my debit card, but the payment did not work.", "My card wasn't working in a shop", "I have a transaction that shows multiple times.", "What should I do since my card is trapped in the ATM?", "Why did my card get charged twice for a transaction?", "My card needs to be topped up.", "I see a charge of 1L I do not recognize on my statement", "I don't know why my payment didn't work.", "How can I get my money back for a payment i didnt make", "What should I do if I think someone stole my details and used my information to make some transactions?", "What happened to my cash deposit?", "I was at an ATM and it swallowed my card.", "Someone must have found my card details as I don't recognize these transactions.", "How can I get my card out of the stupid ATM that ate it?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "I didn't get the money I transferred", "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "How much am I allowed to top-up?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "What do I do if I've been charged twice for the same transaction?", "I used my card to top up, but now I don't see the money in my account.", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "What do I do if I think someone has used my card?", "I have a duplicate payment on my account", "Where can I find an ATM to use this card?", "Do you know why my card payment did not work?", "My card payment was not successful.", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "Can turn my money into another currency?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "Can this convert money?", "My cash deposit isn't in my account. What happened?", "What ATMs can I use this card?", "I thought it was free to make a withdrawal. So how much does it cost now?", "Help! I think someone has made a cash withdrawal with my card!", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "There is a payment in the App that is not mine.", "My receipt shows an extra charge on my transfer, why is this?", "I bought something online and it says there was a fee to transfer money. Isn't that free?", "Is there a reason why there is an extra £1 charge on my account?", "I bought this item and was charged the wrong amount can I get a refund?", "Why was a payment cancelled on my account?", "what is this charge i didnt do it what can i do", "Is there a way you can have money from a purchase I made refunded to my account.", "Is there a Mastercard ATM nearby?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Will I be charged for topping up my account using a bank transfer?", "Why is the exchange rate on my card payment different than I expected?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Can i cancel a charge?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why am I being charged a hidden fee?", "I have a payment that shows twice", "Looking at my statement I see that I was double charged for a payment I made.", "Why has my card payment been reverted?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "How can I deposit money to my account?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Which ATM's accept my card?", "Weird charges are appearing in my debit account.", "Is there a charge for a physical card?", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "I have a duplicate charge", "I made a payment and it was reverted and wanted to know why?", "Why didn;t my payment work", "I see a direct debit payment on my statement that wasn't me", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What do you do to transfer money to my account?", "There is a suspicious direct debit payment.", "Is there an amount limit to my top-up?", "what is the fee for a transfer into my account", "A receiver let me know that they didn't receive the full transfer I completed and that it was actually a bit less than what I sent. At this point I have to make another transfer to make up for the amount missing. Can you please follow up with what's going on here?", "I have questions about how to transfer money to my account.", "I'm not certain, but someone may be using my card.", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Why am i being double charged for something?", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Why did you charge me extra for withdrawing money?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?", "Is this card accepted by ATMs?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "I don't understand the money transfer process.", "What is the strange cash withdrawal on my statement?", "Can i change my PIN at the ATM?", "i dont recognise some of these transactions, i think someone has my card details", "I would like to transfer money into my account.", "I am seeing in the App a some cash withdrawal that its not mine", "is there a reason that my payment didnt go through", "There is a transaction showing up several times.", "I wanted to know why i got an additional fee when i use my card.", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "How much can I top up on my card?", "Can I use cash to top up", "I was checking my statement and I think one of my card payments has reverted", "Is there a reason there's an extra fee on my statement?", "Where did this fee come from?", "What kind of money can I hold?", "Where is the money that I asked for? I asked for more than I got!", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "My rate of exchange was wrong.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "The exchange rate from my card payment isn't right.", "Is there a reason why my card was declined when I attempted to withdraw money?", "Card payment didn't go through.", "When will the money show in my account?" ]

[ "The rate of exchange for my cash withdrawal is wrong.", "I'm unhappy with the exchange rate your cash transactions.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "what is the correct exchange rate for getting cash", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "When I made a cash transfer abroad the wrong exchange rate was applied", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "When I got cash, my exchange rate was wrong.", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "the exchange rate was different than expected", "Exchange rate for my cash withdrawal is wrong", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "I think the bank made a mistake on the exchange rates", "Why was the exchange rate different when I withdrew my cash?", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong." ]

[ "Why didn't the ATM give me my money?", "why do I have an unknown payment?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "I put money in my account a week ago but its still not there, what is happening?", "In my statement there is a payment that is I do not recognize", "Is this app capable of exchanging currencies?", "where is this money from", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "Where's the money from my transfer from Europe?", "I've made a bank transfer but the money doesn't seem to be in my account.", "My payment has not been accepted.", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "When I went to get cash, it was declined!", "My money I had was gone and I could not get gas!", "My cash deposit isn't in my account. What happened?", "I have a strange transaction for £1 on my statement, what is that?", "The ATM will not let me get cash, WHY?", "I don't understand the money transfer process.", "Do you support other currencies?", "There is money missing from my account.", "Why isn't the transferred money there?", "I would like to change to a different currency.", "Bank transfer to account did not show up, please help?", "Why can't I top up by cheque?", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "Does this app exchange currencies?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "how can i add money to my account if you don't accept cash", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "How do I know what the exchange rate will be when I make an exchange.", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "Trouble transferring transaction contact for help", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "How are the exchange rates determined?", "Will I be charged for exchanging foreign currencies?", "why wont my american express work to add money", "How come I can't get money at the ATM", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "I put money into my account for the minimum balance but the application didn't accept.", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "I put cash in my account, but I don't see it.", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "Why was my Payment declined", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Can you tell me if I can hold money in several currencies?", "where to i get my funds from?", "What steps do I need to take to exchange currencies?", "I withdrew cash and was charged. Why?", "Do you have a list of exchange rates?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I have been charged a fee for getting cash", "What options do I have for holding currencies?", "Please explain your exchange rate policy.", "I don't know where this transaction came from?", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Why doesn't a return show up im my account from a purchase I made?", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "Why am I charged a fee for getting cash?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "What is the fee for a foreign currency exchange?", "How many different currencies can I hold money in?", "A payment on my statement is wrong.", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "Do I need to convert my currency from GBP before transferring?", "I tried to pay through my account but the payment is not going through. What's going on?", "Do you happen to do exchanges of EUR?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "My credit card for was not approved for a top-up transaction. What happened?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I transfered my balance a while back. Why doesn't my account reflect this?", "How do you decide what the exchange rates are?", "why do your exchange rates change", "Can you tell me what currencies I can use to add money?", "Does a discount apply if I exchange currencies frequently?", "Help me. There is a Direct Debit that I didn't make.", "What is the system for determining the exchange rate?", "Why isn't my balance updating after depositing cheques and cash.", "Why is there a direct debit fee in the App when I didn't do it?", "Is there a problem with receiving my salary in GBP?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "When I travel, what will it cost to switch for my currency?", "I did not get the cash that is showing up in my app.", "Are cheques accepted to my account? Mine didn't seem to work.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I'm sure I have enough money so why didn't the store accept my card?", "It seems like my card payment didn't work.", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "My cash withdrawal was declined. Why?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "I have a card payment that was declined, but why?", "I asked for more cash than what was received", "Why did I get a fee for getting cash?", "Where's the money that got charged to my card? It's not showing up in my account balance", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Will I get a curreng foreign exchange rate?", "I attempted to get money in cash but it was refused!", "Why is the cash not showing in my account for the check I deposited?", "Where can I exchange my money for EUR?", "Do you have a problem with EUR exchanges?" ]

[ "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I got money overseas and the exchange rate was wrong", "Why is the exchange rate different than expected on my transaction?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I believe my exchange rate is incorrect", "Why was the exchange rate wrong when I got cash", "why is the exchange rate for a Foreign ATM different", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I think the exchange rate was incorrect.", "what is the exchange rate for foreign ATMs", "what are weekend rates for getting cash", "I had the wrong exchange rate applied to some cash I got abroad." ]

[ "What's the fee for exchange of foreign currencies?", "Is the EUR accepted for exchanges?", "need to know places i can withdraw money", "Why did the funds for one of my purchase come back to my account?", "What is the source of my funds.", "I am seeing in the App a some cash withdrawal that does not belong to me", "I was charged $1 in a transaction.", "what is the fee for a transfer into my account", "What are these fees i am paying?", "Can you tell me why I was charged $1 for a transaction?", "My card doesn't work. I can't get cash out at an ATM", "I want to reverse a transaction I did this morning", "Please tell me why I was charged additionally when I used the card.", "Can I hold money in other currencies?", "When will the money from my bank transfer be available?", "Am I going to be charged for receiving money?", "I would like to change currency", "Why did using an ATM cause me to be charged an additional fee?", "I don't recognise a card payment", "Is my currency okay to add money with?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "when should I receive my refund", "There is a fee I don't recognize on my statement.", "I transferred some money but the receiver can't pick it up for some reason.", "Where can I exchange my money for EUR?", "I made a payment that got charged twice instead of once.", "Can you please identify the problem with my bank card?", "My card was confiscated by an ATM. How do I get my card back?", "My card payment was cancelled.", "How long before I can see that my cash withdrawal has taken place?", "Why hasn't my recipient received their money?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "How long for money transfer to show?", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "Why has my card declined", "Are there any extras for exchanging currency?", "I checked the app and there is a payment that I don't recognize.", "Does the exchange rate change each day for purchases? There is a different rate on my purchase.", "I think I see a withdraw I did not make.", "There are funds in my app that I did not receive.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "How do I fix a transaction to the wrong account?", "I've deposited a check in my account but the cash isn't showing as available.", "Is there supposed to be a fee for the transfer I made?", "Can you tell me when my money transfer will go through", "I made a cash withdraw and it shows up as pending why is that?", "How long will I have to wait for my money to be in my account?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "I shouldn't have been charged but I see a fee, why?", "i didnt put that money in my account", "How do I get refunded?", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "There's a refund missing from my statement", "If my cash withdrawal is still not showing, is something wrong?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "Why did I get a fee?", "Am I charged a fee to transfer funds?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "Is there a charge for exchanging foreign currencies?", "Is there a problem with receiving my salary in GBP?", "Can I get paid for this in another currency?", "For what reason would a top up be reverted and returned to my account?", "What is the return policy?", "What is the process for transferring money into my account?", "I have a duplicate payment showing", "How long will my ATM withdrawal be pending?", "I made a payment but the app gave the money back.", "If I exchange currencies on a regular basis, is there a discount?", "Is this card accepted by ATMs?", "I was declined when I tried to get cash.", "I want to withdraw money, where can I go?", "What can I pay with? Does cash work?", "I was charged an extra dollar on my account and would like to know the reason.", "The ATM charged me an extra fee, Why?", "Could you please tell me why my card payment didn't work?", "I did a money transaction and the recipient doesn't see it", "I was declined when I tried to withdraw cash!", "I transferred money, why was charged for an extra fee?", "Why has my top-up been returned to my account?", "I'm not sure why I was charged an extra fee for transferring funds.", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "For my account, how do I transfer money in?", "The money I transferred does not show in the balance.", "What should I do if I think there are unauthorized transactions?", "What currencies do you accept for adding money to my account?", "I attempted to top up using my card, but now the money just disappeared?", "I'm unsure of a withdrawl in my statement.", "Why was I charged a fee for my withdrawal?", "My top-up was reverted, why did this happen?", "Can you tell me why my card payment was cancelled?", "I wanted to withdraw $100 from the ATM but I only got $20", "I want to revert a transaction I did", "Where did your guys exchange rates come from?", "Why did my top-up get reverted?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "I transferred some money but it hasn't arrived.", "Is there a fee for exchanging foreign currencies?", "At what ATMS am I able to use the card?", "I received my salary in the wrong currency. How do I change this?", "Why does my statement show various transaction times?", "Are there any discounts in exchanging currencies frequently?", "What is the source of my available funds?", "How long will my transaction take?", "If I exchange currency frequently, can I get a discounted rate?", "Do you convert to Euro?", "I was wondering why my payment hasn't gone through yet, its been a while.", "Explain the extra ATM fees.", "I bought something that I need a refund for.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Where is the cash deposit I made?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "What are the fees imposed when I make a transaction?", "What are the most current exchange rates?", "Help me. There is a Direct Debit that I didn't make.", "My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?", "I sent some money but the intended recipient says it hasn't arrived", "Are there ways to transfer money into my account?", "I have a card payment that I don't recognize. What should I do?", "My payment has not been accepted.", "Why was my card declined?" ]

[ "I got money overseas and the exchange rate was wrong", "The cash withdrawal exchange rate is not correct.", "Can you please check the exchange rate when I was getting cash?", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "An overseas cash transfer did not work correctly", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I did not get the right exchange rate while getting my cash out.", "I withdrew some cash and the exchange rate seems to be wrong.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I took out cash abroad and the exchange rate isn't correct.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "what is going on with my cash withdrawal? the exchange rate is wrong", "I didn't get the right amount of cash because of the exchange rate.", "I took out a foreign currency and the exchange rate is wrong.", "I think the exchange rate for my for my cash withdrawal is wrong" ]

[ "What ATM machines allow this card?", "there is a transaction on my account that i didnt make", "Which flat currencies are supported for holding and exchange?", "What is the exchange fee?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "I exchange currencies a lot. Can I get a discount?", "What are the currencies that are accepted to add money?", "Since I need to exchange currencies frequently, would you be able to offer me a discount?", "The ATM wouldn't let me withdraw cash.", "Can I change my in at all ATM's?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Can you unblock my account? I entered the PIN wrong.", "Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.", "What countries can I travel to and have access to their currencies?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "So, the card PIN?", "What currency is acceptable for a top up?", "Can you change my currency to EUR?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Which ATM's accept my card?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "Why can I not get cash from the ATM?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I am adding money, what currencies do you accept to do this?", "Can my friend send me money if it is not in US dollars?", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "The app is showing that I received alot more money than I actually received from the ATM. This occurred earlier today.", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "Why am I seeing a fee for transferring money?", "Can I withdraw money from another bank and transfer it into my empty account?", "There is more than one of the same transaction on my account.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "How can I exchange to EUR?", "How many currencies can I have?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "where is this money from", "Why was my account charged for using an ATM?", "Do I have to use a bank approved ATM to withdraw money?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "I would like to know what exchange rates you use?", "I am travelling and I was wondering what your exchange rates are", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "What is the fee if I use a European bank for a top up?", "Where is the nearest bank machine?", "How much will I be charged for a cross-currency exchange?", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "I did a transaction to a wrong account!", "There is an error, the app says I made an ATM withdrawal and I didn't.", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "Am I limited to what ATM I can use my card?", "What happens if the ATM doesn't give me back my card?", "Are you Visa or Mastercard?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "Is there an additional charge for topping up using a European card?", "There is a transaction showing up several times.", "What's the exchange fee?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "How do you decide what your exchange rates are?", "I accidentally made a payment to a wrong account. What should I do?", "Where can money withdrawals be made?", "The amount of exchange was not correct for the item i bought.", "Why can't I take cash out of the ATM?", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Is there a fee for transferring money", "What is the exchange fee that is charged?", "If I was travelling abroad, would I be able to hold currencies in euros?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "Please send a new card; the ATM ate mine.", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I inadvertently completed a transaction on a wrong account.", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "My transfer was wrong, are you able to stop it before it goes through please?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Why am I charged to get money from the ATM?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "I can't get cash from the ATM!", "What kind of fiat currency can I used for holding and exchange?", "The ATM didn't give me enough money.", "Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "What do I do if an ATM ate my card?", "Is it free to exchange currency?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "There are fraudulent charges that I didn't make on my card. Can you please put in the safeguards necessary to stop this from happening anymore?", "How many different currencies can I hold money in?", "Can I use a different currency with my salary?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "The fee charged when I changed rubles into British pounds was too much.", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "There is money missing from my account.", "Can I use app to freeze my card and dispute fraud?", "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?", "Which ATMs am I allowed to get money from?", "ATMs, which ones will accept this card?", "How to cancel a transaction", "Why is my money gone right when I attempted to top up", "I entered the pin incorrectly too many times and now it is blocked. Can you help?", "Why am I seeing a transfer fee on my bank statement?", "How do I reverse a transaction on my account?", "This card payment isn't is recognition.", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "My payment came back for something i'm trying to buy online? it's been doing it for two weeks. do you know what the issue is?", "What are the acceptable currencies for adding funds?", "Could you please tell me your exchange rates?", "Where do I go to change GBP?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?" ]

[ "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "The cash withdrawal exchange rate is not correct.", "I was charged an incorrect exchange rate for a withdrawal.", "I think the exchange rate was incorrect.", "Can you please check the exchange rate when I was getting cash?", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "When I exchanged currencies the value of my money changed.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "The rate applied to my foreign currency at an ATM was incorrect.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "Can you look to make sure the exchange rate is correct", "I noticed my exchange rate was incorrect when I got cash.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I believe that the rate of exchange for my cash withdrawl is incorrect." ]

[ "Think someone has took money out with my card. What shall I do?", "I received a fee I should not have.", "I see a transfer fee, but to my understand, that should have been free, what happened?", "How do i cancel my transaction?", "My account transfer was not cleared.", "How do I deposit cash into my account?", "how long til my cash out goes through?", "I need a refund?", "I took out money and there is a fee. Why?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Is currency exchange possible?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I did a transfer and was charged a fee that I shouldn't have been!", "How many currencies can I have money in in my account?", "How do I top up my account with a cash payment?", "What currencies can be exchanged in the app?", "There is a suspicious direct debit payment.", "Where is my transfer from [country]?", "There is a direct debit that's not mine.", "Why have I been charged a fee for transferring money?", "There's a payment in the app that I didn't authorize.", "Why does my money come from?", "How high is the exchange fee?", "What currencies do you accept to add money?", "My card payment wasn't accepted.", "Why was my Payment declined", "There should be a cash withdrawal that I haven't seen yet.", "There is a payment in the App that is not mine.", "I'm checking the app and I see a payment that's not mine.", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How do I cancel a transaction?", "There is a card payment that I'm not recognizing.", "What is the source of my funds.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "Can this app be used to exchange currencies?", "I might have been charged on my debit statement by fraud.", "Hi, I had an issue with my card payment and It shows on my account that my payment went through. Then I got contacted from the seller saying \"they did not receive my payment\" then the payment was returned to my account. so I would like to see why it did that please.", "I don't think I made this transaction on my statement", "Do I get any sort of discount on volume for a lot fo currency exchanges?", "I noticed that there is a withdrawal in the app that is not mine.", "I don't think I made this payment that is showing up", "Can I exchange currency to Europe?", "What currencies do you accept for adding money?", "I have a payment that shows twice", "Where is the cash from my cheque I recently deposited?", "Why was I charged a fee for transferring money", "I need to cancel a transfer", "Please explain to me the circumstances in which my card payment would be reverted?", "Are you sure when the withdrawal will show?", "I thought cash withdrawals didn't have a fee", "Can I exchange currency for different types?", "My app says I withdraw money from my account from an ATM.", "I am seeing in the App a payment that its not mine", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "Will this app allow me to exchange currencies?", "I am seeing in the App a diret debit that its not mine", "Why did my transfer fail?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Why did I have to pay a fee when I got cash?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "there is a debit i dont recognize", "There is a strange payment on my card.", "I asked for cash but I did not receive all the funds", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "How come a fee was charged when I tranferred money", "Tell me why my card payment would be reverted.", "In the App I see a payment that is not mine.", "Is there a way to see my money's source?", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "There is a fee I don't recognize on my statement.", "Why did the bank reject my transfer?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "Money was taken out without my consent,", "Is it possible for me to top up with cash?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "What should I do if I think someone stole my details and used my information to make some transactions?", "If someone in a different country sends me money, do I have to pay a fee?", "Is there a way to undo a transaction?", "The app is showing an ATM withdrawl that I didn't make.", "Can I have money in more than one currency in my account?", "I'd like to know what the foreign exchange rate will be.", "Does the fee for exchange change?", "Will you accept my salary if it's in another currency?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "There is a fraudulent charge on my statement.", "What is this random charge of one pound doing on my account?", "Is exchanging currencies one of your app services?", "There is a payment that is not mine in the App.", "Where is my money that I transfered?!", "I'm unsure of a withdrawl in my statement.", "Is there a problem with receiving my salary in GBP?", "I need to change a transfer.", "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "I have a missing refund", "Is there any way to cancel my transfer", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Is exchanging currencies a feature of the app?", "Do you provide currency exchange to Euros?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Are there any hidden extra fees for currency exchanges?", "I got a fee for an ATM withdrawal.", "Why did you charge a fee when I withdrew from an ATM?", "Do you know when the withdrawal will show?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "What do I need to do to exchange my money?", "Why is there some cash that I did not deposit in my account?", "What is the base amount for cross-currency exchanges?", "Can you let me know why my cash withdrawal is still pending?", "Can you please explain to me why there is an extra €1 fee in my statement?", "Which ATM's can I use to make a withdrawal?", "Hi something is going on with the app. I see some payments I didn't make?", "Do you charge a fee for adding money in USD?", "Can I use this app for both USD and GBP?", "Can I use this app to change money?" ]

[ "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "Exchange rate for my cash withdrawal is wrong", "I didn't get the right amount of cash because of the exchange rate.", "Can you look to make sure the exchange rate is correct", "I was using foreign currency at an ATM, but the rate was typed in wrong.", "I believe my exchange rate is incorrect", "The rate of exchange for my cash withdrawal is wrong.", "I found the exchange rate for my cash withdrawal is wrong", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "The exchange rate for the money I took out in a foreign country is wrong.", "Foreign currency rates were put in wrong at an ATM i used.", "The wrong exchange rate was used for my cash withdrawal", "I withdraw money abroad but I didn't get the right amount.", "I got money overseas and the exchange rate was wrong", "My cash withdrawal charged me the wrong exchange rate" ]

[ "I transfered my balance a while back. Why doesn't my account reflect this?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "How do I know where my funds come from?", "Are you Visa or Mastercard?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "Why did I get a fee?", "If I was travelling abroad, would I be able to hold currencies in euros?", "I would like to know where my source of funds came from.", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "What is the strange cash withdrawal on my statement?", "Can I get a refund?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "Can I have my money refunded for an item", "I didn't withdraw the amount of cash that is showing up in the app.", "What currency can I use to pay for a top up?", "where can I get the info for my funds", "Do you offer services that hold money in different types of currency?", "Can I have multiple currencies in my account?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I didn't get all the money I asked for", "My cash withdrawal was declined. Why?", "I asked for more cash than what was received", "Is the 1 pound charge I can see an error or an incorrect entry?", "Do I need to establish I am paid in GBP before a transfer?", "What currencies can I not hold many in, if so what are they?", "Can exchanged be made to EUR?", "there is money in my account that i didnt put there", "Is there an extra fee to exchange currencies?", "Is it on purpose that my payment has been returned to my account?", "I don't know why my payment didn't work.", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "Is it free to exchange currency?", "There's a weird payment showing in my app that I definitely haven't made myself, as I haven't used the card at all that day. Please cancel that and return my money.", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Can this app exchange American and English currency?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "When I travel, what will it cost to switch for my currency?", "There is an odd payment in my statement", "How long will it be before the person I sent money to is able to see it?", "During the last month I used this account to make payments for my place abroad. I noticed the fees have increased and I wonder why. Shouldn't frequent users have less fees as incentive to keep using instead of increasing them out of nowhere?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "I saw I was charged extra for money I withdrew?", "I just pulled money out of the ATM and was charged a fee, WHy?", "There was a direct debit I don't recognize.", "The wrong account was used during a transaction.", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "where is this money from", "I noticed a different charge while I was taking my money out.", "My cash transaction isn't showing on my account", "How long will my cash withdrawal take", "I was getting cash and can't get my card back.", "What does it mean if my payment was reverted?", "Why was there a fee on my cash withdrawal?", "When will the money reach my account?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "How can the recipient see my money transaction?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "I have an outgoing transaction", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "I tried to get cash but it was declined!", "Does it cost to exchange currencies with this card?", "Would I be able to get a refund for something I bought?", "What are the currencies and cards that are supported with my account?", "I have a duplicate payment showing", "Would I be able to refund an item?", "Why didn't I receive all the cash I requested?", "Can I use a different currency with my salary?", "Should I be seeing a fee applied for my money transfer?", "How can I configure what currency my salary is in if it's in GBP?", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Where do I verify my identity?", "Please tell me the types of currency I can hold.", "My balance is not right. It has not been updated for the cash or cheque deposit.", "I did a cash deposit to my account but my balance is still the same. What happened?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Can I use any currency to add money?", "I want to do a cash top-up", "Are you okay with exchanges to EUR?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "It didn't give me my cash", "Which foreign currencies can I get transferred into my account?", "Why was there a fee with my cash withdrawal?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "There is a cash withdrawal on my statement that I did not make", "How are the exchange rates for transfers calculated?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Can I see where my funds come from?", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "My account got charged for taking out cash, why did this happen?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "What is my source of funds?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Where is the transfer that I did?", "I should not have been charged a fee for cash withdrawal.", "How long does it take for a money transfer to show?", "my atm transaction was wrong", "I have a strange transaction for £1 on my statement, what is that?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Why was I declined getting cash?", "Will you charge me for exchanging foreign currencies?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "If I top up by card, what options do I have re: currency and card type?", "A cash withdrawal is showing up that I didn't do.", "How long does it take for a money transfer to show up?", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Can you tell my why my card payment has been reverted.", "Why was there a fee for my cash withdrawal?", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "Do you support any currency?" ]

[ "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "Why did my exchange rate change?", "In receiving cash, the wrong exchange rate was used for my transaction.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "The exchange rate is incorrect for my cash withdrawal transaction.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "the exchange rate I got for cash was wrong", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "The exchange rate for me was wrong when I was abroad.", "When I received my cash; they had my exchange rate incorrect.", "I took out a foreign currency and the exchange rate is wrong.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I think that the exchange rate for the withdrawal of my cash is not right.", "Why was the exchange rate wrong when I got cash", "The exchange rate you gave me for my cash withdrawal is wrong" ]

[ "This Direct Debit payment may not be right.", "Why didn't the ATM give me my money?", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "I would like to exchange currencies, how do I go upon it?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Do I need to convert my currency from GBP before transferring?", "I withdrew money but the full amount wasn't dispensed.", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "why didnt my account allow a transfer", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "What does it mean if my cash withdrawal is pending?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "My transaction is on the wrong account.", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "i put in money for vacation and its not showing. i need that money today, how long will it take", "I see some fees for cash withdraw.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "why do I have an unknown payment?", "can I transfer my salary if it's in a different currency?", "The ATM didnt let me get cash", "Bank transfer to account did not show up, please help?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "My funds are not transferring to my bank. Why is this not working?", "Where do my funds come from?", "The wrong account was used during a transaction.", "Why was I charged for cash withdrawal?", "What other currencies can I hang onto?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Why wasn't my payment to beneficiary X approved?", "The card payment I made didn't work.", "Does your app allow currency exchanges between USD and GBP?", "I need to know what your exchange rates are.", "How come I was charged extra when I withdrew cash?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "Some of my card payments look different than where I purchased products from. Why is that?", "Can am I able to exchange currencies?", "There is a payment I don't recognise!", "Can I convert currency with the app?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Will this app allow me to exchange currencies?", "Is my cash withdrawal pending?", "I tried to withdraw $100 but only got $20. What happened?", "I accidentally made a payment to a wrong account. What should I do?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "I might need AUD instead of GBP, how to change?", "I made a transaction but did it to the wrong account.", "Why am I being charged more on exchange with things I bought abroad?", "My salary is in GBP, do I need to exchange it before putting it into my account?", "I have been charged a fee for getting cash", "What is my money worth in other countries?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "Why has my payment not transferred?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "It seems that the rate I got is incorrect.", "My transfer did not seem to work.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "Is there a fee for exchanging foreign currencies?", "There is a payment I don't recognize", "Why was I charged a fee on a cash withdrawal?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "my cash withdrawal is pending, why?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "So, my transfer is showing as pending, when will it actually go through?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "My payment has not been accepted.", "How come I can't find my payment?", "Why is my withdrawl to cash still pending?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "where do I go to top up with cash?", "I got my American Express in Apple Pay, why is top up not working?", "Why isn't the transferred money there?", "When I add money to my international card do you charge a fee to do so?", "Help me. My transfer was declined. How could this happen?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "What exchange rates do you offer?", "I made a payment but it was returned.", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "I think there's been an unauthorized cash withdrawal from my account.", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Does your app allow currency exchange from USD to GBP?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Can this app exchange American and English currency?", "I would like to change to a different currency.", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "Why is my app showing me taking money that I did not take out?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "Why isn't my balance reflecting a transfer I did?", "What is your opinion on the exchange rate?", "Will I be charged a fee for exchanging foreign currencies?", "Why does my account not accept cash deposits?", "Do I pay extra for exchange?", "I just sent money but the person I sent it to doesn't see it. What happened?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Is my currency okay to add money with?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "I couldnt get cash in an ATM", "For some reason, I'm unable to transfer funds.", "How many different currencies can I have my money in?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "How much extra will I be charged for exchanging foreign currency?", "How can I tell what foreign exchange rate I will get?" ]

[ "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I think the exchange rate for the cash I withdrew was wrong.", "When I made a cash transfer abroad the wrong exchange rate was applied", "When I received my cash; they had my exchange rate incorrect.", "Why is the exchange rate wrong for my international withdrawal?", "When I got cash I believe that the exchange rate was wrong", "The exchange rate was wrong in the foreign country I got cash in.", "Can you check the exchange rate on a cash transaction I did overseas", "When I exchanged currencies the value of my money changed.", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "how come when i got cash the exchange rate was different than it should be", "The exchange rate was different when I got cash", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!" ]

[ "Why is the app showing a still pending message on a withdraw that has already been done?", "why do i have a failed transfer", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "Why was I charged for withdrawing cash?", "Why was the payment on my card declined?", "I transferred some money but the recipient is having trouble withdrawing.", "Why hasn't the transaction I did arrive yet?", "Are you okay with exchanges to EUR?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "I made a payment but it was returned.", "For adding money, which currencies do you accept?", "How many different currencies can I hold money in?", "Why is my card payment cancelled?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Why was my withdrawal declined", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "Where's the money from my transfer from Europe?", "my money, where is it coming from?", "What are these fees i am paying?", "A payment I didn't do shows in my app", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "how come my transfer declined", "My card payment has been declined, why?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "My cash withdrawl was declined why?", "How much do I have to pay to accept an international transfer?", "There is a Direct Debit that looks suspicious.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "Is there a problem with receiving my salary in GBP?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "I'm using the app and I noticed a payment that I didn't make.", "What currency is supported for exchanges and holding?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "How long will it take for my transferred money to show up?", "There is a payment that is not mine.", "Are you able to make exchanges to EUR?", "My recent transfer didn't go through - why not?", "I didn't get as much cash as I asked for from the ATM, why?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "Do you charge a fee for adding money in USD?", "How long does it take for money to transfer?", "What fiat currencies can I use for holding and exchanging?", "What is going on with it saying my card payment was declined?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I see I was charged extra when I used the card. I am not sure why, please tell me why.", "Do you allow exchanges of EUR?", "Why would a merchant revert a card payment?", "There is a cash withdrawal on my statement that I don't recognize", "How long do I have to wait for my transaction to be completed?", "My card payment was cancelled. Why?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "What is my money worth in other countries?", "How long does it take for a transfer to reach my account?", "I am seeing in the App a some cash withdrawal that does not belong to me", "When I made a transfer, there was a fee. Why?", "There was a direct debit transaction I have don't think should be there.", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Do you hold money and if so, what currencies do you accept?", "How man currencies can I hold?", "A transaction I did to my friend hasn't arrived yet, why?", "There is a fee I don't recognize on my statement.", "Can my salary be received and transferred to my current currency in my country?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "If I see a payment in the app that I don't recognize, what should I do?", "Do you offer additional currency options?", "The machine gave me the wrong amount of cash.", "My account transfer was not cleared.", "When will the money reach my account?", "Why was my transfer charged a fee?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "I didn't receive the correct amount of cash", "It seems like my card payment didn't work.", "It's been two weeks, why has the transaction for $1.00 not been reversed?", "Is there a pay structure for currency exchanges?", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "Why does my payment appear as pending?", "Can you explain the transfer fee that I was charged?", "Why did the bank reject my transfer?", "Is there any way to get my salary in a different currency?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Do you convert to Euro?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "how come when i asked for 100 it only gave me 20.00 in the app", "can I transfer my salary if it's in a different currency?", "Why did my transfer fail?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "It looks like I was charged twice for a single transaction", "I don't recognize what this payment on my statement would be for.", "Why was my card payment declined?", "What kind of fiat currency can I used for holding and exchange?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "why do I have a pending payment?", "How long does a transfer transaction take?", "why was a extra fee added to my account for transfer ?", "Someone else made a Direct Debit transaction on my account", "There is a card payment I do not recognise.", "Am I allowed to hold money in multiple currencies?", "Do I need to convert my currency from GBP before transferring?", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "Do you know why my card payment did not work?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "What may be the reason that my transfer did not go through?", "I have just read my statement and there is a payment I don't recognise.", "Can I have money transferred into my account at different intervals along my trip?", "How long for money transfer to show?", "Why is a transaction still pending?", "I was charged a fee for the transfer, but can you tell me why?", "There is a payment that has not processed.", "I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong.", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "When can I use money sent to my account?" ]

[ "Is there extra fees for making a withdraw in a different country at a cash machine.", "On my last trip, I received the incorrect exchange rate.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "I think I was charged a different exchange rate than what was posted at the time.", "Exchange rate for my cash withdrawal is wrong", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "I got cash and the exchange rate should have been different than it ended up being.", "The exchange rate for foreign ATM currency is wrong.", "I had the wrong exchange rate applied to some cash I got abroad.", "what is going on with my cash withdrawal? the exchange rate is wrong", "The exchange rate was messed up from the ATM", "When I got cash, my exchange rate was off.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "My rate is not right when I used my card in a different country's money." ]

[ "I think a payment I made with a card was cancelled.", "Will you handle EUR?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "My transfer failed to process correctly. Is there a reason this would happen?", "I see a payment on my statement for a place I didn't make a purchase at.", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I would like to exchange currencies, how do I go upon it?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I thought it was free to make a withdrawal. So how much does it cost now?", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I shouldn't have been charged but I see a fee, why?", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "what is my monthly spending limit because i was refused my money at an atm", "Something is wrong with my payment account since it has been declined", "I tried topping up using my card, but the money is gone?", "I did not get the right amount of cash from the ATM.", "Can I change the amount I made on a payment that I made to the payment is correct.", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "What currencies are available for my use in holding and exchange?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I see a direct debit transaction in the app that is not mine", "Are there any fees when exchanging to foreign currencies?", "I believe my card has been compromised as there's a cash withdrawal I don't recognize.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Is there a fee for using a European bank card to top up?", "i didnt make these transactions, i think my card details might be stolen", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "Why i'm I being charged an extra pound", "Why was my ATM withdrawal cancelled?", "Why was my cash withdrawal cancelled at the ATM?", "Why did I get charged one pound seemingly randomly?", "What currencies do you accept for adding money?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Are there limitations to what currency I can hold?", "Please help revert my transaction from this morning.", "I wondered if multiple currencies is okay?", "I am adding money, what currencies do you accept to do this?", "If someone in a different country sends me money, do I have to pay a fee?", "Help! There is a cash withdrawl on the account that I didn't make!", "There is a Direct Debit that I don't recognize.", "My cash received does not match what has been requested", "I saw a payment i did not do", "What does the bank charge for lost or stolen card replacements?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I used the wrong ping too many times and now the account is blocked. How do I unblock?", "I must have entered my PIN wrong.", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I initiated a Bank transfer form Europe, how long will this take?", "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Is there any way to get my salary in a different currency?", "Can I get paid for this in another currency?", "Needed gas, been delayed for half an hour.Please fix it!", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Can I hold money in multiple currencies?", "What other currencies can I hang onto?", "How do I revert a transaction?", "Are there any discounts in exchanging currencies frequently?", "Will you accept my salary if it's in another currency?", "Why was a fee changed for my transfer?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Transaction refund missing from my statement.", "Why did my top-up get reverted?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Why is there a direct debit I didn't make showing in the app?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Can my salary be received and transferred to my current currency in my country?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Why would a merchant revert a card payment?", "Do I pay extra for exchange?", "What do I do if I see a transaction on my card that I don't recall making?", "Can you tell me why my credit card was declined while trying to top-up?", "I made a payment but it was returned.", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "I believe my card payment has reverted", "I bought something and returned it and the money from the return isn't in my account.", "What steps do I need to take to exchange currencies?", "How do I unblock my pin after entering it wrong too many times?", "I've made a bank transfer but the money doesn't seem to be in my account.", "Can I exchange currency for different types?", "What is this cash withdrawal I don't recognize?", "Is there a longer processing time for international bank transfers?", "How can I move money from an account at another bank to this one?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "Why do I see an extra €1 charge on my statement?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.", "I didn't make this direct debit transaction", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "How can I move money from my account at a different bank to the account I have at this bank.", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "I was wondering if there were any discounts offered for frequent currency exchanges?", "There was a direct debit I don't recognize.", "I requested money from the ATM and it didn't give me as much as I requested.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I have a strange payment in my statement", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "What do I do if my payment was reverted?", "Can I get some money exchanged?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "there is a debit i dont recognize", "Can you tell me why I noticed a $1 charge on my statement?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "For some reason my card payment didn't work", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "Do I get charged if I top up with my European bank card?", "What's the exchange fee?" ]

[ "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "I tried withdrawing money in another country and the exchange rate was wrong.", "When I got cash, my exchange rate was wrong.", "I used an ATM in a foreign currency but the rate applied is wrong!", "When I was abroad the exchange rate for me was wrong.", "When I received my cash; they had my exchange rate incorrect.", "Can you please check the exchange rate when I was getting cash?", "I think the exchange rate was incorrect.", "When I got cash the exchange rate was wrong", "I feel like too much money was taken during my currency exchange.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I noticed my exchange rate was incorrect when I got cash.", "The exchange rate for my cash withdrawal was incorrect", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I withdrew cash abroad and the exchange rate applied is wrong.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been." ]

[ "Can I receive my salary with this in another currency?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "Does it matter which card I use", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "How much am I charged to receive money?", "Can a credit card be used to transfer money?", "How do you decide what your exchange rates are?", "What is the maximum number of transactions I can make with one card?", "Will the card be a Mastercard or a Visa?", "I would like to know what your exchange rates are.", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Am I able to get a card in EU?", "How can I transfer money using my credit card?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "An extra fee has been added to my card payment is this correct?", "When will the transaction be done?", "Is there a way to transfer funds directly from my card?", "Please explain the fee on a transfer I made.", "How do I use American express to top up my account?", "What should I do if I think there are unauthorized transactions?", "Can you tell me the total cost of a transfer?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Do you give out Visa or Mastercards?", "Can I get cash with this card anywhere?", "how much do you charge to top up US cards?", "Why are there additional fees for transfers?", "Do you guys accept Visa or Mastercard?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "Can I get a physical card for free, or is there a charge?", "why don't you accept american express for adding money to my account", "Why did I get a fee for getting cash?", "I wondered if multiple currencies is okay?", "Is there a cash withdrawal fee? Because I just got charged?", "How is the current exchange rate?", "I'm interested in what your exchange rates are based on.", "Why did it cost money to transfer funds?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "How much for an actual card?", "My card is almost expired. How fast will I get a new one and what is the cost?", "I want to add money to my card, what payments do you accept?", "I need a new card to replace an expired one. Will it cost anything, and how soon?", "Can I withdraw money from another bank and transfer it into my empty account?", "So what items actually come with extra fees", "Can I use app to freeze my card and dispute fraud?", "I have a strange transaction for £1 on my statement, what is that?", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "Where did this 1 euro fee come from?", "I think the rate that was applied to my purchase using foreign currency is wrong. Help!", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "Why have I been charged a fee for card payment?", "How do you decide what the exchange rates are?", "Why am I being charged for withdrawing cash but haven't in the past?", "Can you tell me the names of the fiat currencies that I can use at your institution?", "How long does it take for a transfer to be in my account?", "When I look at my statement there is an extra fee, that is for what?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "When can I expect money to be transferred to my account?", "I made a transaction at an atm and was charged extra for it.", "Where is my transfer from [country]?", "Why am I charged whenever I withdraw cash?", "how can i get it to add money automatically while travelling", "How long does a transfer take to reach one's account.", "Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.", "If I were to transfer, what would the cost be?", "How do I use bank transfer to top up my account?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Can you tell me which cards and currencies are supported?", "How do I deposit cash into my account?", "Why do I see extra charges for withdrawing my money?", "Where can I deposit cash to top up?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I don't recognize some transactions. Is someone else using it?", "Can I transfer money to my account with the app?", "I didn't think my country-to-country money transfer would take so long. It still says that it's pending so I re-checked all of the account information--everything seems right, so what's the deal?", "When will my funds transfer?", "Can I have a Visa card?", "should i add money via bank transfer instead", "What is the time frame for a transfer from the US?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "Will I be charged for a top off transfer?", "Why has transferring money resulted in a charge?", "places i can use the card", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "Is there a reason why there is an extra £1 charge on my account?", "If I need more than cards will I have to pay a fee to receive them?", "I purchased something abroad but the exchange rate is incorrect.", "What is the current exchange rate for me?", "I would like to top up my account with a bank transfer, is that allowed?", "How can I find out about an extra fee on my statement?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "Why was I charged a fee for a transfer?", "I was wondering, Can I get my pay in another currency?", "Why am I being charged to withdrawal money?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "Can you please check why I am having this extra fee on my statement.", "Can you please tell me why I was charged an extra fee on my transfer?", "I took out cash from the ATM, but something must have went wrong, My account shows the correct amount of cash I took out, but the ATM didn't give me that amount. How do I get my money back?", "What payment methods are used to top up?", "I want to hold and exchange fiat currencies, what can I use to do so?", "When does my transfer from the US arrive in my account?", "Can I use this app to change money?", "Why am I getting a fee on a card payment?", "What would be the reason there's an extra fee on my statement?", "Why am I being charged more on exchange with things I bought abroad?", "With one disposable card how many transactions can i do?", "Is there restrictions on where I can use my card?", "What are the various currencies and cards that you offer support for?", "I transferred money and was charged and want to know why.", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Are there any fiat currencies that you will not work with?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Am I allowed to use any card to make a payment?", "I'm pretty sure something went wrong with my exchange. I changed Russian Ruble to UK pounds and was charged way too much!", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer now. There isn't an option from the app.", "Is my country's currency supported by your system?", "Can you tell me where I can withdraw money?" ]

[ "I was charged an incorrect exchange rate for a withdrawal.", "You applied the wrong exchange rate while I was traveling outside the country.", "While abroad I got cash, and a wrong exchange rate was applied.", "I believe my exchange rate is incorrect", "The conversion rate on the ATM that I used with foreign currency was wrong.", "Why was my cash withdrawal given the wrong exchange rate?", "I withdraw money abroad but I didn't get the right amount.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "The exchange rate you gave me for my cash withdrawal is wrong", "The cash abroad exchange rate is applied wrong.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "The exchange rate was messed up from the ATM", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "I believe I got a wrong exchange rate when I got cash.", "There was an error in exchange rate for my cash withdrawal" ]

[ "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "How much would it cost me for a bank transfer to top up my account?", "How long does a funds transfer take from one back to another?", "The amount of cash I received was incorrect", "The fee charged when I changed rubles into British pounds was too much.", "I don't recognize some transactions. Is someone else using it?", "What type of fiat currencies do you support?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Hoe do i use my credit card to transfer money?", "Why am I seeing a transfer fee?", "How long will it take for my cash withdrawal to no longer show as pending?", "How can people transfer money to me?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "What are the cards and currencies that you support?", "How can my account have money transferred into it?", "Money transfer help? How long?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "went somewhere else, need to change details", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "There is a strange payment on my statement. What should I do?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "What fees are there for adding money using an international card", "What different ways are there for someone to send me money?", "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "i dont recognise some of these transactions, i think someone has my card details", "Am I charged a fee to transfer funds?", "Why did the funds for one of my purchase come back to my account?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "So, my transfer is showing as pending, when will it actually go through?", "How do I change my account details?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "Why has my card payment been reversed?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "Are there any discounts for frequent currency exchanges?", "Why doesn't it work when I use American Express to try to add money to my account?", "Will you be adding more currencies in the future?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "When will I see an updated balance after a transfer?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "I did a payment but it was reverted by the app", "Think someone has took money out with my card. What shall I do?", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "If I am overseas, how do I change my pin?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "What is accepted in regards to cards and currencies?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "the card payment exchange rate is wrong", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Where is the cash I deposited?", "How long until the transfer is reflected on my account balance?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "How long does it take for funds to come through the US to my account?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "May I reactivate my card? I previously reported it lost, but have now found it safe and sound.", "The amount of cash I received did not match the amount I requested", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Where does the exchange rate stand right now?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "What is the fee for accepting money from a foreign country?", "Do you support the exchange of EUR from my currency.", "Is there a problem with the top up system? My transaction hasn't gone through properly", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Why is there a fee on my money transfer?", "What happened to the transfer I did?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "I just looked at my app and it seems I was charged extra, why is that?", "I need more money in my account. Can I add more by transferring?", "extra fees on a cash withdrawal, not cool.", "What card or currency can I use to pay?", "I made a payment but the app reverted the payment.", "One of my card payments has reverted", "Help, the ATM didn't give me all the money I requested", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "If I see a payment in the app that I don't recognize, what should I do?", "When I was transferring money I was charged extra why?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "I made a mistake of transferring, can I cancel my previous transfer?", "How can I transfer money to my account?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I accidentally made a payment to a wrong account. What should I do?", "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "I see some transactions that I don't recognize. I think someone stole my details.", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Can you tell my why my card payment has been reverted.", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "There is more than one charge on my account for a transaction.", "Can you tell me about why the account I have was charged an extra 1$", "Is it normal to see a fee for transferring money?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "How can I change my information?", "I need to see where my money came from.", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "How much is the exchange fee?", "I put money in my account a week ago but its still not there, what is happening?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "What happened to my cash deposit?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "What are the fees of using an international card to add money?", "I'd like to know what the foreign exchange rate will be.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money." ]

[ "My cash withdrawal charged me the wrong exchange rate", "When I got cash, my exchange rate was off.", "I was given the wrong exchange rate when getting cash", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "I think the exchange rate is wrong for my ATM withdrawal", "When I received my cash, the exchange rate was wrong.", "why is the exchange rate for a Foreign ATM different", "I got cash abroad and need to check the exchange rate", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "the exchange rate was different than expected", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "Exchange rate for my cash withdrawal is wrong", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "My rate is not right when I used my card in a different country's money.", "In receiving cash, the wrong exchange rate was used for my transaction." ]

[ "I got charged a fee that shouldn't be there from my cash", "i noticed that the funds were returned to my bank account. What happened?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Is my pending cash withdrawal processed?", "From where are you getting your exchange rates?", "Is there any reason my cash withdrawal still shows as pending?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "If I exchange currencies on a frequent basis can I receive a discount?", "Some cash was withdrawn in the app, but I did not do it.", "Which currencies do you work with?", "Is it possible to get a real card?", "I'm currently not in possession of my phone, is it still possible to go about things normally without access to the app?", "My cash withdrawal shows pending, why?", "What currencies do you accept for adding money?", "Can this app be used to exchange currencies?", "Does it cost anyting to get my own card?", "Can I exchange currencies usign this app?", "im worried about fraud how do you protect my account", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "What are the currency exchange fees?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I just deposited cash to my account and can't find it!", "To receive money are there charges?", "How many different currencies can I have my money in?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "Can you tell me what i steps i should take since my card was stolen?", "I have an outgoing transaction", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "Is it on purpose that my payment has been returned to my account?", "I'd like to use cash to top up. How do I find that option?", "Why was my ATM transaction cancelled?", "What can I use my card to pay for?", "Will there be any extra fees for European bank card for top up?", "Can exchanged be made to EUR?", "How do I deposit through bank transfer?", "I am looking to transfer some money from my other bank account into this one.", "is there a way to do top up with cash deposit", "There was a direct debit I don't recognize.", "What exchange rate is it?", "Can you tell me your exchange rates?", "Do you know the rate of exchange?", "My cash withdrawal says pending, why?", "I bought something in another country but the exchange rate is wrong", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "I received a transfer in GBP how do I change it to a different currency?", "I have lost my credit card in the ATM!", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "If I wanted to make a change from GBP to AUD what is the process?", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "Can I get the Mastercard?", "If I make a mistake can I cancel the transaction?", "The cash I tried to draw from the ATM was not approved.", "How do I know what exchange rate I will get?", "Will I get a visa or Mastercard?", "My card payment doesn't work.", "I see an unauthorized withdraw.", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "What foreign exchange rate will I get?", "How do I use bank transfer to top up my account?", "I recently purchased something, and the exchange rate was wrong.", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Can I put my found card back into the app on my phone?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "How long until the money is in my account?", "Do you know what your exchange rates are?", "need to know where money comes from", "Can I change my pin at ATMs? If so, what ones?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Do I get a card to keep in my wallet?", "How can someone add money to my account?", "Why did I not get the amount I specified at the ATM?", "When will my money be in my account?", "Is there a reason my cash withdrawal was declined?", "where exactly does money come from", "I see cash in my app but I did not get it.", "Help, I don't see my money i just added.", "I transferred some money recently and saw a fee on my account, what's that for?", "I see a cash withdrawal that I did not perform.", "How do I receive money from someone?", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "What do I do if my card was stolen.", "A cash withdrawal is showing up that I didn't do.", "how can i get it to add money automatically while travelling", "Can you tell me where you get your exchange rates?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "how long will my cash withdrawal be pending for?", "Can I use my American Express to add money to my account?", "Is there a way to tell where the money came from?", "Do you offer services that hold money in different types of currency?", "My card payments have stopped.", "Can you tell me where my readily available cash has come from?", "Is there a few for exchanging foreign currencies?", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "Does this app allow currencies to be exchanged?", "I have my card here with me and someone has just made a withdrawal for 500. Please help!", "Do I need a disposable card?", "I am missing a refund amount on my account.", "Would I get a Visa or Mastercard?", "How can I find your exchange rates?", "I don't see a refund in my account.", "Are there fees for adding money with an International card?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "What cards and currencies can I use to top up my account?", "I can't figure out how to change GBP to AUD, what do I do?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "Do you support any currency?", "Can I use my card while on vacation overseas?", "What fiat currencies can I use for holding and exchanging?", "I don't know why my card payment did not work", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "There was an unexpected fee for my cash withdrawal!", "My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?", "what is the cost for exchanging currencies?", "There is a strange payment on my card and I don't know what to do.", "How can I process a refund for something I purchased?", "How come I got charged extra for withdrawing cash?", "How do I find the exchange rate?", "I travel a lot, can I get a bulk currency exchange discount?" ]

[ "I'm unhappy with the exchange rate your cash transactions.", "Why did you give me so little currency?", "The exchange rate for case abroad is applied wrong.", "The ATM I used for foreign currency provided the wrong exchange rate.", "I took out a foreign currency and the exchange rate is wrong.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "the exchange rate I got for cash was wrong", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "I think the exchange rate was incorrect.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "what is the exchange rate for foreign ATMs", "A wrong exchange rate was applied to a transaction made abroad.", "Whats wrong with my currency exchange?", "When I got cash, the exchange rate applied was wrong.", "While abroad, I got cash, and the exchange rate applied is wrong.", "I think the exchange rate is wrong for my ATM withdrawal" ]

[ "What do I do if my payment was reverted?", "The ATM didn't give me enough money.", "Is there a way to undo a transaction?", "I believe my money did not go through with my top up, was there a problem on your end?", "There is a card payment I do not recognise.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Why is my cash deposit not in my account?", "Can I top up using cash?", "If I need to top up with cash where should I look?", "I need to reverse a transaction", "Under what condition will my payment revert?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Payment i did not do", "Are there any hidden extra fees for currency exchanges?", "The ATM did not give me as much cash as I requested.", "Can currencies be exchanged on this app?", "Does it cost to exchange currencies with this card?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Is it possible to exchange USD and GBP on the app?", "What does pending mean on a cash withdrawal?", "How do I know where my money comes from?", "there is a debit i dont recognize", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Can I use cash to top up", "There is a suspicious direct debit payment.", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I believe there is a mistake because a payment I didn't make shows in my app.", "Is there a charge for cash withdrawals? I always thought it was free.", "Why is there some cash that I did not deposit in my account?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Why did I not get my cash back after I withdrew?", "Is there a way to see where my money originally came from?", "What is the exchange fee?", "Why is there a random withdrawal in my app?", "Can this app be used to exchange currencies?", "I topped up and now my money is not there anymore! What happened to it?", "the money i transferred didnt arrive", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "How do I top-up using cash?", "I don't know what to do. Should I transfer funds. My account is out of money.", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "My American Express is in my Apple Pay and the top up is failing, why?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What is the time period for money to be transferred?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Where do my funds come from?", "I did not receive all of my cash back", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "I tried to top off using the card, but the money just disappeared?", "Why is the cash withdrawal under pending?", "Can you tell me where I can withdraw money?", "What is the source of my funds.", "How is my money transferred to the account", "How can I tell where the money came from?", "I would like to know why a withdraw I made for some cash shows up as pending.", "Why did you charge a fee when I withdrew from an ATM?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "Can my friend send me money if it is not in US dollars?", "What kind of currencies can I use to add money?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I withdrew some cash, when is it going to show?", "I want to add money but don't know what currencies you accept, can you tell me?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Why do I see a random withdrawal in my app?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Why did the ATM cancel my transaction", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "I need to change a transfer.", "Why am I seeing a fee for transferring money?", "Why would the app show a withdrawal that I did not make?", "Why does the app revert a payment?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "Which foreign currencies do you accept for adding money?", "What is the source of funds for my money?", "I have a payment which has not been approved.", "It didn't give me my cash", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "How long will it take for my cash withdrawal to stop pending", "I was not distributed all of cash that I requested", "What happens if the ATM doesn't give the right amount of money?", "has my card payment been reverted?", "Is there a top-up fee if you add money in USD?", "How long will a cash withdrawal be pending?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Where has my available money come from?", "I can't withdraw money", "My app shows a money withdrawal that I did not do.", "Is there places where I can't withdraw money?", "How do I transfer money to my account?", "Do you have a list of exchange rates?", "Is it possible that my card payment was reverted?", "I received a fee I should not have.", "where did my funds come from?", "How long with my cash withdrawal stay pending for?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Is there a reason why a recipient might not see my money transaction", "Please explain to me the circumstances in which my card payment would be reverted?", "I have an unusual payment in my statement", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Why was my transaction declined?", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "I'm trying to transfer money into my account.", "There's a payment in my history I don't recognize", "What is this random charge of one pound doing on my account?", "It says the transfer wasn't accepted.", "Do I pay extra for exchange?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "How often do your exchange rates change", "There's a payment that isn't mine on my app", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?" ]

[ "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "When I got cash, my exchange rate was wrong.", "the exchange rate was different than expected", "I got cash abroad and the exchange rate applied is wrong", "I think the exchange rate is wrong for my ATM withdrawal", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I think that the exchange rate for the withdrawal of my cash is not right.", "The rate applied to my foreign currency at an ATM was incorrect.", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Why was the exchange rate wrong when I got cash", "I feel like too much money was taken during my currency exchange.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad." ]

[ "I was charged a fee when withdrawing cash, can you explain why?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "Why isn't my balance updating after depositing cheques and cash.", "I was blocked by using the wrong pin too many times, can you help me?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "There is a strange payment on my statement. What should I do?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Why was my payment declined? I keep trying my card but it's not working.", "Where did this extra €1 fee on my statement come from?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Are there certain cards and currencies you support?", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "I am not comfortable verifying my indentity.", "is there a reason that my payment didnt go through", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "What kind of currencies can I use to add money?", "Do I have to pay extra if I use an international card to top up my account?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "What happens if the ATM doesn't give the right amount of money?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "Is there a pay structure for currency exchanges?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "I want to hold and exchange fiat currencies, what can I use to do so?", "What currencies do you accept to add money?", "I requested money from the ATM and it didn't give me as much as I requested.", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "What may be the reason that my transfer did not go through?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I need to top up, but I have to use an international card. Is there a cost for that?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "Is there a top-up fee if you add money in USD?", "I found a transfer fee - is that correct?", "Please help me, there is a transaction in the incorrect account.", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "Why wasn't my bank balance updated?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I could not transfer funds to a beneficiary; is there a problem with your software?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "Why is there a direct debit I didn't make showing in the app?", "What do I do if I do not recognise a cash withdrawal?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Hi, I am unable to use my card in ATM. I had tried my card in two ATMs but both ATMs declined it. Could you please check my account?", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I wanted to top up my account and it doesn't look like it worked", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I was wondering if there were any discounts offered for frequent currency exchanges?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "Do you charge a fee for adding money in USD?", "Why would a merchant revert my payment?", "Does the app allowing exchanges between USD and GBP", "Why wasn't my payment to beneficiary X approved?", "Can you tell me about the exchange fee?", "I am trying to exchange AUD for GBP, how do I do that?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "My transaction is on the wrong account.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Which currencies can I use to add money?", "How many currencies can I have money in in my account?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "The cash I wanted wasn't there.", "What other fiat currencies can I use?", "How do I start an exchange between GBP and AUD?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I'm not sure why my card payment was cancelled, can you find out why?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Some of my card payments look different than where I purchased products from. Why is that?", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "I see my top-up was canceled, but why?", "Is there a charge or discount if I use a European bank in a top up?", "Why would the app revert my payment?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I didn't get all the cash I asked for", "What are eligible holding and exchange currencies?", "What kind of fiat currencies are supported for holding and exchange?", "I used the wrong account.", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "In my statement there is a payment that is I do not recognize", "What's the cost for exchanges?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "My account is locked because I used the wrong pin too many times. Please help.p", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "I topped up and now my money is not there anymore! What happened to it?", "Can I use this app for any currency?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Please provide currency exchange rates", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "my money, where is it coming from?", "My plans may change so I may need to change from GBP to AUD.", "Why was a payment I made reverted?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "I don't think the transaction has gone through, so can I cancel a transfer?", "How do I freeze my bank card, as there has been a strange withdrawal?", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "My American Express is in my Apple Pay and the top up is failing, why?" ]

[ "I noticed my exchange rate was incorrect when I got cash.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "When I got cash, the exchange rate applied was wrong.", "I think the exchange rate for my for my cash withdrawal is wrong", "what are weekend rates for getting cash", "While abroad, I got cash, and the exchange rate applied is wrong.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Can you look to make sure the exchange rate is correct", "When I was abroad the exchange rate for me was wrong.", "My cash withdrawal charged me the wrong exchange rate", "what is the exchange rate when i get cash", "I did not have the right exchange rate applied to my situation of pulling out cash", "Why is the exchange rate wrong for my cash withdrawal?", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges." ]

[ "I just did a transfer, but don't see the money in my account. What's up?", "Why is my ATM cash withdrawal not working?", "Why am I seeing a transfer fee on my bank statement?", "Where can i exchange between GBP and USD", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "Why was my Payment declined", "Do you offer services that hold money in different types of currency?", "Can this app be used to exchange currencies?", "Why was I charged a random fee for a transfer I made?", "Where did the money transfer go?", "I don't think I made this transaction on my statement", "Is there a way to undo a transaction?", "Where is my last money transaction", "The exchange rate is bad. Are you sure this is the exchange rate?", "Why am I having trouble withdrawing cash?", "Will there be a charge for exchanging foreign currency?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "How do I go forth on transferring a sum of money from one account to another?", "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.", "What if I need my salary in a different currency?", "I wanted to purchase something online but the payment was returned back to me. This has been going on for a couple of weeks. Please tell me what is going on here?", "Will this app allow me to exchange currencies?", "What's the procedure with currency exchange?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I checked the app and there is a payment that I don't recognize.", "Is it possible to exchange USD and GBP on the app?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I tried to transfer money and it did not work.", "Why is there a direct debit fee in the App when I didn't do it?", "If I exchange currencies on a regular basis, is there a discount?", "Will I get charged on a foreign currencies exchange?", "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "Is there a fee for transferring money", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "Where did my money come from?", "What is the formula for your exchange rate?", "Will I get charged fees when I add money with an international card?", "My account transfer was not cleared.", "I see a direct debit transaction in the app that is not mine", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "I transferred money but the recipient does not see the funds in their account?", "Does a discount apply if I exchange currencies frequently?", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "Why is there a fee on my money transfer?", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "Does your app allow currency exchanges between USD and GBP?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Can I change the amount I made on a payment that I made to the payment is correct.", "What do I do now my credit card has been swallowed by the ATM?", "Where is my money? I transfered it and it isn't in my account.", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "Why can't I get cash?", "How do you determine your exchange rates?", "I got charged twice with a duplicate card. How do I resolve this?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I made a mistake when making my last transfer, please cancel before it goes thru.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Some cash withdrawal that I didn't make showed up in the app.", "I transferred some cash and it didn't arrive", "One of my card payments has reverted", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "If I make a mistake can I cancel the transaction?", "How can I solve my issue with holding multiple currencies?", "Why was I declined from getting cash?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "What is this extra fee while I was doing a transfer?", "How do you come up with your exchange rate", "I can't freeze my account as I need the card as I am traveling, how do I change my pin?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "What exchange rate will I receive?", "I saw a payment i did not do", "There is a odd withdrawal on my account.", "Is it possible to exchange currencies?", "There is more than one charge on my account for a transaction.", "Did I do something incorrectly? Where is my top-up?", "If I exchange currencies on a frequent basis can I receive a discount?", "How can I find a way to transfer money without it being rejected?", "This rate is too low. Are you sure your using the right exchange rate.", "Where is my cash deposit?", "How do I convert currencies with the app?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "I need to get some Euros for my holiday. Am I able to exchange some of my money?", "Can I do a bank transfer to put additional money in my account because I am out of money?", "My account seems a bit off and getting weird charges.", "There is a payment that is not mine.", "How do you find the exchange rate?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Are there any extras for exchanging currency?", "I don't think I made this payment that is showing up", "Why was I charged extra for transferring money?", "How much more do I have to pay to exchange currencies?", "What is the extra fee I was charged when using an ATM?", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Where is the money that I asked for? I asked for more than I got!", "I did not get as much cash as I requested at the ATM.", "Why does the app revert a payment?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "Is something wrong with my account, my balance didn't change after I transferred some money", "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct.", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "I don't understand why I was charged extra for withdrawing money?", "How come the ATM gave me less cash than what I asked for?", "The cash I wanted wasn't there.", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "In the App I see a payment that is not mine.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Why was my atm withdrawl declined", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "There is a fee from a transfer that is not supposed to be here!", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago." ]

[ "I believe I got a wrong exchange rate when I got cash.", "Why is the exchange rate wrong for my cash withdrawal?", "The cash withdrawal exchange rate is not correct.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "how come when i got cash the exchange rate was different than it should be", "My cash withdrawl has the wrong rate of exchange.", "I withdrew cash abroad and the exchange rate applied is wrong.", "You applied the wrong exchange rate while I was traveling outside the country.", "I noticed the exchange rate for cash withdrawal isn't right.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "The conversion rate on the ATM that I used with foreign currency was wrong.", "The exchange rate for my withdrawal was wrong.", "Why was my cash withdrawal given the wrong exchange rate?", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "The rate of exchange for my cash withdrawal is wrong." ]

[ "What is this fee for card payment?", "Is there a fee to top up by bank transfers?", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "How long will it take for my transferred money to show up?", "Can I use American Express to add money into my account?", "how much can i top up?", "Where did the €1 fee in my statement come from", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Where is my card accepted?", "The correct exchange rate wasn't given to me for an item I purchased.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "HI,Accordingly you offer crypto top up but it doesn't seem to be working? Money just disappeared from my account.What should be done now?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "What is this fee debit on my account?", "Is there a top up fee for transfer?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "Salary in GBP has been received, does it need to be configured elsewhere?", "Can I transfer my salary if its in GBP?", "Can it add money automatically while travelling", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "How come I got to pay to get my money from the ATM?", "Where can I find information about where my money came from?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "The exchange rate you are using is really bad. This can't possibly be the official interbank exchange rate.", "Is it possible to change from AUD to GBP?", "Why can I not take out cash?", "I got some cash but it wasn't the right amount.", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "Why does a cash withdrawal show as pending?", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Do I have to pay extra if I use an international card to top up my account?", "I have a transfer from the US, How long is the wait?", "how can i get it to add money automatically while travelling", "Why am I seeing a transfer fee on my bank statement?", "How much does each transfer cost?", "How simple is it to transfer money into my account?", "Why was I charged a higher exchange rate when I bought something abroad?", "how should i add money to my card", "How does your app transfer the money", "Why am I being charged for withdrawing cash but haven't in the past?", "Could you tell me the fiat currencies that you work with?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "How long will it take for the money to reach my account?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "My cash withdrawl was declined why?", "What are the fees for using transfer to top off my account?", "did not receive correct cash upon withdrawal", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "How can I tell where the money came from?", "What is the extra €1 on my statement for?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Will I be charged for receiving the money?", "How long does it take for a transfer to reach my account?", "When will I see an updated balance after a transfer?", "Can you tell me where my readily available cash has come from?", "When will my transfer be in my account?", "can i add funds with a card from the united states", "What is this $1 charge on my account?", "Can I transfer money using the SWIFT service?", "how do i add money from my amex card to top up", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "What is this extra fee while I was doing a transfer?", "Are there ways to transfer money into my account?", "When I want to transfer money to my account, how can I do that?", "Why is the cash withdraw I made shown as pending?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "Will I be charged any fee for receiving money?", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "Can I see where my money came from?", "What is the fee to top-up my account", "Why can't I withdraw cash?", "I noticed on my online statement that an ATM withdrawal I made early is still pending. Is this accurate?", "i withdrew cash and dont see it reflected on the balance", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "How long before transferred money shows up?", "What is the time for a transfer?", "How can I transfer money between accounts?", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "Where can I withdrawal my money?", "How do I transfer funds from my American Express into my account?", "The exchange rate you are using is really bad.This can't be the official interbank exchange rate.", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "I need to make a transfer, what will the fee be?", "If I were to use a European bank card for a top up, will I incur a charge?", "Can I use my American Express to add money to my account?", "How much can I withdrawal in one month without incurring fees?", "The rate applied to my purchase in a foreign currency was wrong.", "How much does it cost to us US cards?", "How do I transfer money between two of my accounts?", "Last Saturday, I made a payment and the exchange rate was wrong. I was charged too much.", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "When will a transfer from the US post?", "There's a cash withdrawal that didn't make that is showing up.", "At which ATMs can I use this card?", "Are EUR exchanges allowed?", "Do I get charged for a top up from a European bank?", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "How soon will my balance be updated to reflect my transfer?", "Why is there a fee on my money transfer?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money.", "What's the process for exchanges?", "Why wouldn't the ATM give me cash?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "what is this extra charge for a withdrawal?", "Hello. I checked my transactions and saw I was double charged on my card for a restaurant visit. I would like to get my money back.", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "my cash withdrawal is pending, why?", "Does it cost anything to do currency exchanges?", "What ATMs accept my card?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I can't find out how to top-up my account using cash." ]

[ "The cash withdrawal exchange rate is not correct.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I exchanged cash when traveling and the rate was incorrect.", "I didn't receive the correct exchange rate when I got cash.", "I think the exchange rate is wrong for my ATM withdrawal", "I noticed the exchange rate for cash withdrawal isn't right.", "Exchange rate for my cash withdrawal is wrong", "I didn't receive the correct amount of cash when I exchanged it overseas.", "The exchange rate was different when I got cash", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I got cash and the exchange rate should have been different than it ended up being.", "While abroad, I got cash, and the exchange rate applied is wrong.", "I withdrew some cash and the exchange rate seems to be wrong.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "The rate of exchange isn't right for my cash withdrawal.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get." ]

[ "I requested money from the ATM and it didn't give me as much as I requested.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "I am seeing in the App a payment that its not mine", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "There is a cash withdrawal in my account that isn't mine.", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "I have a cash withdrawal in my statement. Why is that?", "Will I get charged on a foreign currencies exchange?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "My app says that I received cash from an ATM and I didn't.", "I just did a transfer, but don't see the money in my account. What's up?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "If I wanted to make a change from GBP to AUD what is the process?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "i withdrew cash and dont see it reflected on the balance", "where do I go to top up with cash?", "Can I space out how often money is transferred along my travels?", "Can this convert money?", "Some cash was missing at ATM.", "Some cash is showing up in my app that I did not get.", "A payment I made is for a wrong amount can you help me correct the mistake.", "What currency can I use to add money?", "Is there a fee to exchange foreign money?", "What currencies do you accept for adding money?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Why is there a direct debit payment on my app that is not from me?", "where did my funds come from?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "How much does it cost to exchange currencies?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "Can you tell me the foreign exchange rate?", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "If I exchange currency frequently, can I get a discounted rate?", "It looks like my card payment might have been reverted.", "How do I top up with cash?", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "Why does my money come from?", "Can you unblock my account? I entered the PIN wrong.", "My cash withdrawal says pending, why?", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "how long until a cash withdrawal will show on my account", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "How do the foreign exchange rates work?", "I made a check and cash deposit that wasn't credited to my account.", "How do I unlock my account after typing in the wrong PIN too many times?", "I did not get all the cash at ATM.", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "It didn't give me my cash", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "I would like to exchange some currency.", "How long does it take for cash withdrawals to hit my account?", "Is there a reason why a recipient might not see my money transaction", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "There is a cash withdrawal transaction that I am unsure of.", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "where is my unknown payment from?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "Is there any type of fee for currency exchange?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Why is there a direct debit fee in the App when I didn't do it?", "Can this app be used to exchange currencies?", "Why isn't my balance updating after depositing cheques and cash.", "In my app, a direct debit payment I didn't do shows in my app", "How do you do currency exchanges?", "What currencies can I hold?", "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.", "Can I add money to my account with cash?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "can I have multiple currencies?", "Could you tell me why my cash withdrawal was declined?", "Why am I charged a fee for withdrawing cash?", "Think someone has took money out with my card. What shall I do?", "Is there an additional charge to exchange currencies?", "If I request that my funds be held, what currencies do you use?", "There's a cash withdrawal that didn't make that is showing up.", "Can am I able to exchange currencies?", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "If I exchange currencies on a frequent basis can I receive a discount?", "Is there a fee for exchanging foreign currencies?", "How do I unblock my pin after entering it wrong too many times?", "Can I see where my money came from?", "How will I know what the exchange rate is?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I see cash withdrawal activity in the app that is not mine.", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "Do currency exchanges cost extra?", "How long does it take to verify a cash withdraw?", "what currencies can i use to add money to my account", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "Payment I didn't do.", "I was not distributed all of cash that I requested", "Can I receive my salary with this in another currency?", "I checked my statement and am being charged one pound. Where did this charge come from?", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "There is a suspicious cash withdraw on the account.", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I hate this ATM, it charged me an extra fee, Why did it charge?" ]

[ "When I received my cash; they had my exchange rate incorrect.", "My cash withdrawl has the wrong rate of exchange.", "what is the exchange rate when i get cash", "I think that the exchange rate for the withdrawal of my cash is not right.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "When I made a cash transfer abroad the wrong exchange rate was applied", "The exchange rate for the money I took out in a foreign country is wrong.", "I think the exchange rate is wrong for my ATM withdrawal", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I used an ATM in a foreign currency but the rate applied is wrong!", "After I got my cash, I found out my exchange rate was wrong.", "The exchange rate was different when I got cash", "My exchange rate is wrong when I get cash.", "When I got cash I believe that the exchange rate was wrong", "why is the exchange rate for a Foreign ATM different" ]

[ "Why am I charged to get money from the ATM?", "Why was I charged a fee for withdrawing money?", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "Is it possible to top up using a cheque?", "I withdrew cash and was charged", "Does the exchange rate change each day for purchases? There is a different rate on my purchase.", "I don't understand where this charge came from.", "Is there a top up limit for my account?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Why do I have a transaction showing multiple times?", "I have a strange transaction for £1 on my statement, what is that?", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "Why did I get charged more than once?", "The card payment didn't work", "I was getting cash and can't get my card back.", "why is there a fee for the transfer I made?", "Why am I being charged for withdrawing cash but haven't in the past?", "Paying in card resulted in a fee", "I made a card payment but it didn't work. Why not?", "If I top up by card, what options do I have re: currency and card type?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "Why does the app revert a payment?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "Is there a reason why my card was declined when I attempted to withdraw money?", "Why can't the recepient of my money transaction see it?", "I paid with a card and there is an extra charge. Why?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Why has another fee been placed on my statement?", "Why was I charged for a cash withdrawal at the ATM?", "Which flat currencies are supported for holding and exchange?", "What fiat currencies are used for holding transactions?", "If I was travelling abroad, would I be able to hold currencies in euros?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "I noticed additional charges when transferring?", "I got a strange fee when I used the ATM.", "why isnt my account allowing transfers", "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Do you also have this extra fee on your statement?", "Why have I been charged an extra pound?", "There was an extra fee when I paid with my card, why was i charged this extra fee?", "Is there a top-up feature, if there isn't a lot of money left?", "What is the reason for the identity check", "What do I do if I got the wrong amount at the ATM?", "Could you help my figure out the exchange fee?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Is there a fee for making a payment? If so, let me know why.", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "Where can money withdrawals be made?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Will you accept my salary if it's in another currency?", "The ATM charged me an extra fee, Why?", "why was i charged a fee to transfer", "I want to top up using cash, where can I do that?", "Why wasn't my bank balance updated?", "Can it add money automatically while travelling", "Why was a transfer to an account not allowed?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Where is an ATM?", "I saw I was charged extra for money I withdrew?", "Why is there an unknown card payment?", "There is a fee for a transfer, please explain that to me.", "Do I have to pay extra if I use an international card to top up my account?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "Why is it I am charged an extra fee when I use the ATM?", "I didn't get all the cash I requested for at the ATM", "Why is my money gone right when I attempted to top up", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "Why can't I topup my account?", "Is there a top charge for US cards?", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Where do I look for cash top up?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "Hi,I tried to get some money out but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I have a payment listed in error.", "Why wasn't my payment accepted by the app", "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?", "I received the wrong amount of cash from the ATM. Can you help?", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "Can you help me figure out what's happening? I'm trying to transfer money to a friend but it keeps getting returned. I'm not sure what i'm doing wrong.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I took cash and got charged a fee", "I need to verify the source of funds.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Could I raise a dispute for a large payment that i found out was not done by me in my couple of last statements? I am aware its delayed now. Please help me out.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Salary in GBP has been received, does it need to be configured elsewhere?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "I have a transaction showing multiple times.", "How is my money transferred to the account", "is there a limit for top up?", "I would like to know why so much identity information is required?", "What is the fee on my statement for?", "Will you tell me how to exchange USD for GBP in the app?", "Can you make exchanges with the EUR?", "Why would a merchant revert my payment?", "Where is the money I topped off with?", "How do I see the source of my money?", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "Why was I overcharged a pound!?", "Why is there an extra €1 fee in my statement?", "The fee charged when I changed rubles into British pounds was too much.", "is there a limit to top up", "One of my payments was doubled", "Could you tell me why my cash withdrawal was declined?", "Can I use this app for both USD and GBP?", "Why would I be charged an extra fee while doing a transfer?", "Around one or two weeks ago I purchased something but there's seems to be an issue. I have already received one of the items, but today the money was placed back into my account. What is happening?", "My payment is taking a long time to go through.", "Why was my transfer charged a fee?", "Why do I need to verify my funds?", "where to i get my funds from?" ]

[ "I think the exchange rate for the cash I withdrew was wrong.", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "I took out a foreign currency and the exchange rate is wrong.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "The exchange rate for me was wrong when I was abroad.", "I need an accurate exchange rate, when I make my withdrawals.", "Foreign currency rates were put in wrong at an ATM i used.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "The cash abroad exchange rate is applied wrong.", "I didn't receive the correct exchange rate when I got cash.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Why was my cash withdrawal given the wrong exchange rate?", "why is the exchange rate for a Foreign ATM different", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges." ]

[ "I want to change my PIN - do I need to be in a bank?", "Is the closest ATM to me within 2 miles?", "Why can I not take out cash?", "What kind of money can I hold?", "Is it right that I've been charged for transferring money?", "Can you please tell me why I was charged an extra fee on my transfer?", "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!", "Do all ATMs take this card?", "How do I transfer funds from my American Express into my account?", "What should I do if the atm eats my card?", "I am adding money, what currencies do you accept to do this?", "If my card was lost or stolen can I re-link it?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "I would like to know if you use Visa or Mastercard.", "Why was money taken for a transfer?", "Please give me both Visa and MasterCard, is it possible?", "Can I do more than 10 transactions with a disposable card?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Why was I charged a fee for withdrawing money?", "Can other people top up my account?", "Can you explain why the ATM is giving me less money than what I asked for?", "Could I get a MasterCard and Visa from you?", "What should I do with my stuck ATM?", "why has a cash withdrawal charged me?", "Why was I charged an extra fee when doing a transfer?", "Can I choose from either Visa or Mastercard?", "is it free to add money to my card", "IS there anywhere that a card cannot be delivered?", "Does the app allowing exchanges between USD and GBP", "The ATM did not give me as much cash as I requested.", "Can I stop a transaction?", "I want to add money but don't know what currencies you accept, can you tell me?", "How do I top-up using cash?", "Can this app be used to exchange currencies?", "I wanted to know why i got an additional fee when i use my card.", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "How do I go forth on holding money in multiple currencies?", "Is it possible to have both a Visa and a Mastercard from you?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "I sent out money, but was charged extra for transferring. Why?", "Is there any way i get a disposable virtual card as well?", "When will the cash that I put in the ATM be cleared from pending status?", "where do I go to top up with cash?", "How can I the person see my money transaction?", "How much do I have to pay to accept an international transfer?", "Where can my card be delivered?", "There is a potentially fraudulent direct debit on my account.", "Is a non-electronic card available as well", "How do I top up my account using transfer?", "How do I exchange currencies using this app?", "There is unusual activity on my account and I believe someone took my card.", "I have a payment I didnt make on my account", "What steps do I do to transfer money using my credit card?", "Which currencies do you accept for adding money?", "For some reason my account's been charged an extra dollar.", "A withdraw I tried to make at the ATM was declined I don't know why.", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "Is there supposed to be a fee for the transfer I made?", "Is there any limits I should know about if I'm going to use a disposable virtual card?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "How do I make sure my transfer isn't goin to an unsupported merchant?", "There is a duplicate charge on my account.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "How much is it to use my US debit or credit card to top up?", "Do you accept credit cards from the US", "Can I only top-up digitally? Or could I use cash?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "I think someone else is using my card. There are transactions I didn't make.", "When will my transfer be available in my account.", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Is there a location where I can change my PIN?", "There is a missing transfer on my account", "I can't withdraw money", "Which foreign currencies do you accept for adding money?", "Will I be charged if I use European bank card for top up?", "Can you tell me how to get AUD not GBP?", "Does the app allow for exchanges between currencies?", "What currencies can be exchanged in the app?", "Would you be able to offer me a discount, since I need to exchange currencies frequently?", "Can currencies be exchanged on this app?", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I can't use my card.", "Will there be any charges for money received?", "Can I choose my Visa or Mastercard?", "I'm unsure of a withdrawl in my statement.", "Do you accept Mastercard?", "I think someone is using my card to make transactions I don't remember.", "What kind of cards are supported? What currency?", "Why was I charged a fee for withdrawing cash?", "I don't think the transaction has gone through, so can I cancel a transfer?", "Hey I tried to get some money out earlier but the machine didn't work. Now just saw the transaction still seems in progress! Can you please check what's going there, seems something is broken, I don't want to be charged for money that I haven't actually received!", "What do I do if the ATM ate my card?", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I will need to exchange currencies frequently, will I be able to get a discount?", "What exchange rates do you use?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "There is a Direct Debit that I don't recognize.", "Can I deposit money using Apple Pay?", "Can I transfer money using the SWIFT service?", "What is the fee charged for using my card?", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Someone else might be using my card without my permission.", "Can I transfer something urgently from China? How long does it take?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Will I be charged for topping up my account using a bank transfer?", "Is there a fee for topping off by transfer?", "I am not sure but someone else might be using my card", "Will my money be of equal value when I travel abroad?", "Am I allowed to transfer money to a beneficiary?", "Is there a top up limit for my account?", "There are a few transaction that I don't recognize, I think someone managed to get my card details and use it.", "I would like to receive my salary in a different currency. How does that work?", "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "Exchange rate for my card payment is wrong", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I want to top-up using cash", "I withdrew money but the full amount wasn't dispensed.", "I transferred money from the US, How long does it take?", "Are there any specific cash machines that I have to go to in order to change my PIN?", "If I need GBP instead of AUD what do I do?" ]

[ "There was an error in exchange rate for my cash withdrawal", "I withdrew some cash and the exchange rate seems to be wrong.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I thought I was going to receive more currency?", "I'm unhappy with the exchange rate your cash transactions.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "I noticed the exchange rate for cash withdrawal isn't right.", "Why was my cash withdrawal given the wrong exchange rate?", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I took out cash abroad and the exchange rate isn't correct.", "When I received my cash, the exchange rate was wrong.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I didn't receive the correct amount of cash when I exchanged it overseas.", "The exchange rate for me was wrong when I was abroad." ]

[ "How much would it cost me for a bank transfer to top up my account?", "Will I be charged for a top off transfer?", "My card wont work at an ATM", "How come there is a $1 extra charge on my statement?", "Do I pay extra for exchange?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I received a returned payment that I made.", "I think I see a withdraw I did not make.", "If I make a top-up are there charges applied?", "I need to deposit money to my account", "I do not recognise this card payment.", "I purchased something overseas and the incorrect exchange rate was applied.", "Why are you charging me fees for using my card?", "Is there a fee for sending out more than one card?", "Can I use a different bank ATM than my own?", "There is a payment that is not mine.", "How can I go about getting a refund?", "What is the process for transferring money into my account?", "Why did my payment go back to my account when I bought something?", "I want to close my account", "What should I do if I think someone stole my details and used my information to make some transactions?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I think there is a mistake. I am being charged twice.", "Can turn my money into another currency?", "Can you explain why there is a payment showing twice?", "Why did my card payment not work?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I was not distributed all of cash that I requested", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "Why is there a fee for an extra pound in my statement?", "Can I top up using cash?", "I am seeing in the App a diret debit that its not mine", "A foreign purchase I made has the incorrect rate applied to it.", "How can I close my account?", "How do I replace my card?", "Is there a charge for topping up by card?", "Are there any fees associated with receiving money?", "My card has an issue, the payment has been deferred.", "Something's wrong my card won't work.", "Where is the cash I deposited?", "Which ATM's accept my card?", "I see a direct debit that isn't mine? How can I get my money back?", "I am missing a refund amount on my account.", "What is the fee to receive money?", "Why can't I use my card?", "Can you please check why I am having this extra fee on my statement.", "Why isn't my card working anymore?", "I used my pin too many times.", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "How long does it take for money to reach my account?", "When can I expect money to be transferred to my account?", "Why did it decline my payment?", "I visited the ATM but got less money than what I requested. Why?", "Why would my card payment be cancelled?", "I was charged an extra pound.", "How do i cancel my transaction?", "How long will it take for the money to reach my account?", "Is there a charge for exchanging foreign currency?", "Can I add money to my account with cash?", "Are there any charges for topping up my card?", "There is a direct debit transaction that I did not authorize", "There is the same transaction showing more than once.", "Will I be charged for topping up my account using a bank transfer?", "Is there a top up fee?", "I would like to terminate my account.", "I bought an item and the exchange rate was wrong.", "What does it mean if my payment has been reverted?", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "is it possible to get a refund for something I purchased?", "I want to revert a transaction I did", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "There is a payment showing that I know I didn't make. I didn't use my card that day and I'm sure of it. Can you please cancel that transaction and return my money? Thankyou", "What are the fees for using transfer to top off my account?", "I have a withdrawal waiting to go through.", "The card can be used at which ATMs?", "I see a direct debit charge that I did not approve", "There is a withdrawal that isn't mind in the app.", "Why can't I withdraw cash?", "I was charged extra. Was the exchange rate for my payment last Saturday wrong?", "I was charged twice, when I didn't purchase anything twice.", "Why was my payment cancelled?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "Do I have to pay more for exchanges?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "There are automatic debits on my account that I did not make.", "Am I limited to what ATM I can use my card?", "What is this extra fee while I was doing a transfer?", "is it possible to cancel transactions?", "Where is the transfer to my account that I made?", "Is there a way you can have money from a purchase I made refunded to my account.", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "Would I need to pay extra for currency exchanges?", "Can you tell me the ATMs I can use with my card?", "My cash withdrawal was declined. Why?", "I am worried about fees for top up cards?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I see money go out that I didn't withdraw.", "How do you fix my card payment?", "My card was stolen. What do I need to do?", "Why was my ATM transaction cancelled?", "My card is very close to expiring. When can I order a new one and how do I do so?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "I want to transfer money into my account", "Why was my exchange rate a different amount than usual?", "I need a refund for something I bought.", "Why was I charged an extra pound?", "When will I get my money? It's been too long.", "What happened to the money that I deposited?", "my google pay seems to be acting up.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Is there a limit on how much I can top up?", "I need to cancel an incorrect transaction.", "There's a $200 withdrawal on my statement that seems fishy to me.", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "How does tranferring money into my account work?" ]

[ "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "My cash withdrawal charged me the wrong exchange rate", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "Exchange rate for my cash withdrawal is wrong", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "what are weekend rates for getting cash", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "The cash abroad exchange rate is applied wrong.", "I withdrew some cash and the exchange rate seems to be wrong.", "I believe I got a wrong exchange rate when I got cash.", "Why was the exchange rate wrong when I got cash", "I wasn't applied the correct exchange rate when getting cash", "The exchange rate for the money I took out in a foreign country is wrong.", "A wrong exchange rate was applied to a transaction made abroad.", "I withdraw money abroad but I didn't get the right amount.", "I didnt get the correct exchange rate for getting cash" ]

[ "Make me understand why I am charged an extra fee when I use the ATM.", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "The ATM will not let me get cash, WHY?", "My cash withdrawal was not entirely complete", "How can I fix my bank transfer to show up on my bank account?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Can you tell me what currencies I can use to add money?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "I would like to know what your exchange rates are.", "There is money missing from my account.", "I am not supposed to be charged a cash withdrawal fee, but I was.", "What is the cost for currency exchanges?", "Are there limitations to what currency I can hold?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "What are the acceptable currencies for adding funds?", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "I made a cash withdraw and it shows up as pending why is that?", "I transferred some money recently and saw a fee on my account, what's that for?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "Where do I locate topping up with cash.", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "Why did you charge me for a cash withdrawal?", "The app says that I got cash in an ATM and I didn't", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "My cash withdrawl was declined why?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "How do I get my cash withdrawal to show?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "My cash withdrawal shows pending, why?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Why is my withdrawl to cash still pending?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Why can't I get cash from the ATM?", "How can I cancel a transaction to a wrong account?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "There is a strange payment on my statement. What should I do?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "There's a cash withdrawal I didn't make", "Do you support other currencies?", "Help me please, My Apple Pay American Express top up does not work.", "How much is it to use my US debit or credit card to top up?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Why is the pending status on my cash withdrawal taking so long?", "Is there a fee for withdrawing cash?", "I tried withdrawing but my cash is not showing up?", "Where can I do a cash withdrawal?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "My cash transaction isn't showing on my receipt", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Why hasn't my cash arrived from a deposited check?", "What currency is supported for exchanges and holding?", "A payment I made is for a wrong amount can you help me correct the mistake.", "I withdrew cash and was charged. Why?", "Why i'm I being charged an extra pound", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I am being charged the wrong amount on my card.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I would like to exchange currencies", "Someone made a mistake on my money transfer because I was charged extra fees.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I didn't get the right amount at the ATM.", "What do I need to do to exchange my money?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Tell me your opinion on the exchange rate.", "How long does it take to verify a cash withdraw?", "why isnt my cash withdrawal showing", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I believe there is a mistake because a payment I didn't make shows in my app.", "For my account, how do I transfer money in?", "Why are you keeping my money from me by declining my card? What is going on?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "How do I unblock my pin after entering it wrong too many times?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Help! The app has an ATM withdrawl that I didn't make.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Do you offer a discount for those who perform frequent currency exchanges?", "What is the fee for a foreign currency exchange?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "Why can't I use my American Express with Apple Pay to top up my account?", "What are the currency exchange fees?", "There's a payment that isn't mine on my app", "A false direct debit payment is showing in my app", "What steps do I need to take to exchange currencies?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "What currencies are accepted for adding money?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "My card shows a cash withdrawal I don't recognize.", "How many currencies can I have money in in my account?", "I'd like to use cash to top up. How do I find that option?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Will I be charged for a cash withdrawal?", "I submitted a transaction to the incorrect account.", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "How do you top-up using cash?", "There's a cash withdrawal on my account that I didn't make", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I put cash in my account, but I don't see it.", "The wrong account was used during a transaction.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "What is the base of the exchange rates?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there." ]

[ "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "While abroad, I got cash, and the exchange rate applied is wrong.", "I withdraw money abroad but I didn't get the right amount.", "There was an error in exchange rate for my cash withdrawal", "When I got cash, my exchange rate was wrong.", "Rates were applied wrong while using foreign currency at an ATM.", "When I was abroad the exchange rate for me was wrong.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "The exchange rate for me was wrong when I was abroad.", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I tried withdrawing money in another country and the exchange rate was wrong.", "I think the bank made a mistake on the exchange rates", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I think the exchange rate for the cash I withdrew was wrong.", "Why was the exchange rate different when I withdrew my cash?" ]

[ "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "Why was I charged extra using my card?", "What is this charge on my account for a cash withdrawl?", "Why was my ATM withdrawal cancelled?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "I don't think I made this payment that is showing up", "How do I change my currency to another?", "Why do I get declined when I try to withdraw cash?", "Using your app, would I be able to exchange between USD and GBP?", "Why doesn't it work when I use American Express to try to add money to my account?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "In regards to my card payment, the exchange rate is incorrect.", "Why is there an unknown card payment?", "What is this fee showing up in my account for?", "Why didn't my balance update after my cash or checque deposit?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "Can you explain why there is a payment showing twice?", "Could you please tell me why my card payment didn't work?", "How do I use the app to exchange currencies?", "It seems like my card payment didn't work.", "My receipt shows an extra charge on my transfer, why is this?", "Where can I withdrawal my money?", "I withdrew some cash, when is it going to show?", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "Which currencies are allowed?", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "how come i was declined", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I have a payment that I didn't make.", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "Why was I not able to take cash from the ATM?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "Do you support other currencies?", "I added money through a bank transfer and it is not showing in my balance.", "Why was I charged twice for the same transaction?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "My refund isn't going fast enough.", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "There is a strange payment on my card and I don't know what to do.", "How do I receive more physical cards", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "It seems that the rate I got is incorrect.", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Why does my statement have these extra charges?", "How can I exchange currencies in the app?", "What currencies can I use to top up my account?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "What kind of charges should I expect to exchange currencies?", "My money transfer has not arrived.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I got less cash than what I specified at the ATM.", "For what reason can I not transfer money to a beneficiary?", "I paid with a card and there is an extra charge. Why?", "How can I trade currencies with this app?", "How can I hold and exchange fiat currencies?", "Why hasn't my cash arrived from a deposited check?", "Do you accept cash?", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "I don't recall making that payment?", "help my money isnt showing up", "Why was my top-up declined?", "I think my transfer was declined, but why?", "How is the exchange rate doing?", "Why is there a fee for an extra pound in my statement?", "Tell me why there is an extra charge when I used an ATM?", "The balance on my account wasn't updated after I made a depost.", "I did a money transaction and dont have a receipt", "How does a bank transfer for topping my account work?", "Why do I still have a pending cash withdrawal?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "Hey there's a fee for a transfer on my account. Why?!", "How can I find a way to transfer money without it being rejected?", "My card couldn't complete a transfer, why?", "Why did you charge me for taking out cash?", "Why have I been charged an extra £1?", "There is a cash withdrawal on my statement that I don't recognize", "Why has my card payment been reversed?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?", "I'm using the app and I noticed a payment that I didn't make.", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "What do I do if I got the wrong amount at the ATM?", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "I tried to transfer money but it didn't go through", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "Is exchanging currencies one of your app services?", "Help me figure out why my transfer was declined", "Why does a payment show up twice?", "It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Tell me why my card payment was declined.", "Why hasn't my transfer from Europe gone through?", "How can you transfer my salary to my correct currency?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to.", "How can I put more money into my account?", "What is this extra fee?", "The transfer that I was trying to complete was declined. What was the cause?", "My card rejected a cash withdrawal. Why?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "When can I use money sent to my account?", "Can I use this to receive my salary?", "How come I got to pay to get my money from the ATM?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "What type of card will I receive?", "How are you determining your exchange rates?", "Do you charge a fee on currency exchange?", "My money disappeared! Please help??", "Can you elaborate on why I have an extra charge just for transferring?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "why was a extra fee added to my account for transfer ?", "Are there any hidden extra fees for currency exchanges?" ]

[ "I think the exchange rate is wrong for my ATM withdrawal", "I thought I was going to receive more currency?", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I did not get the right exchange rate while getting my cash out.", "My ecchange rate was wrong for a cash transaction.", "I did not get the right amount of money when I used a different country's currency.", "why is the exchange rate for a Foreign ATM different", "I was using foreign currency at an ATM, but the rate was typed in wrong.", "Why was the exchange rate different when I withdrew my cash?", "I didnt get the correct exchange rate for getting cash", "After I got my cash, I found out my exchange rate was wrong.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "You applied the wrong exchange rate while I was traveling outside the country.", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "When I made a cash transfer abroad the wrong exchange rate was applied" ]

[ "A duplicated payment was made for something.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "my payment was rejected, do you know why?", "Can I have a discount if I exchange currency often?", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "With this app, will I be able to exchange currency?", "This Direct Debit payment may not be right.", "What foreign exchange rate will you use?", "Will I get charged on a foreign currencies exchange?", "How do I unblock my pin after entering it wrong too many times?", "For what reason would a top up be reverted and returned to my account?", "Can I use this app to change money?", "A cash withdrawal has been done that I didn't do.", "Does it cost extra to exchange foreign currencies?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "why do I have an unknown payment?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Why did I get less money than I asked for?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "why cant you just refund me instead of a merchant", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "How much will I pay to exchange foreign currency?", "There's a payment in my history I don't recognize", "I would like to exchange currencies", "I'm checking the app and I see a payment that's not mine.", "Is there a problem with receiving my salary in GBP?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Why did I get charged for withdrawing cash?", "My app shows cash I didn't get.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "After reviewing my charges, I see I was charged a fee for a transfer I did, why?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Are there any extras for exchanging currency?", "I tried withdrawing but my cash is not showing up?", "I need to know what foreign exchange rate I can get.", "There is a weird payment in my statement.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "Which foreign currencies do you accept for adding money?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Why is my cash withdrawal pending?", "If someone in a different country sends me money, do I have to pay a fee?", "Where is my last money transaction", "Why did you charge me extra when I withdrew cash?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "I tried to get cash in the ATM but it was not approved", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "I didn't withdraw the amount of cash that is showing up in the app.", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I made a payment but the app reverted the payment.", "I transferred money but the recipient says it has not arrived. Why would this be?", "I got my American Express in Apple Pay, why is top up not working?", "Why do I get declined when I try to withdraw cash?", "In my statement there is a payment that is I do not recognize", "Why am I having trouble withdrawing cash?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I think I was charged by mistake on my debit statement.", "Some cash is showing up in my app that I did not get.", "How come a fee was charged when I tranferred money", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "If I exchange currency frequently, can I get a discounted rate?", "Why am I charged a fee for withdrawing cash?", "on my statement there is a payment that I don't recognise", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "Why is the cash not showing in my account for the check I deposited?", "What can I pay with? Does cash work?", "I believe you charged me too much to exchange my money", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Can I have money in more than one currency in my account?", "What is the base of the exchange rates?", "Is my cash withdrawal pending?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "There's a cash withdrawal I am certain I did not make", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "Can my account have different types of currency in it.", "Can I hold money in multiple currencies?", "My transfer failed to process correctly. Is there a reason this would happen?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "I put some cash into my account but it's not displaying that on my balance.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "I need AUD not GBP, how do I change it?", "My cash transaction isn't showing on my receipt", "Will it be possible to change from USD to GBP with this App?", "I had an unexpected fee", "Is there an additional charge to exchange currencies?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "How do you decide what your exchange rates are?", "Did my transfer fail?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "If I exchange currencies on a regular basis, is there a discount?", "Is exchanging currencies one of your app services?", "can I transfer my salary if it's in a different currency?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Is there a charge for a foreign currency exchange?", "There is a cash withdrawal on my statement that I did not make", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I attempted to get cash but was declined.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I need to change my PIN. Can I do that at a cash machine?", "The fee charged when I changed rubles into British pounds was too much.", "How do I transfer cash my into my account?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "My card shows a cash withdrawal I don't recognize.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?" ]

[ "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "I noticed my exchange rate was incorrect when I got cash.", "The exchange rate was different when I got cash", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "I think the exchange rate is wrong for my ATM withdrawal", "I think the exchange rate for the cash I withdrew wasn't correct.", "I think the bank made a mistake on the exchange rates", "what are weekend rates for getting cash", "When I received my cash; they had my exchange rate incorrect.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "what are the exchange rates for getting cash", "Can you check the exchange rate on a cash transaction I did overseas", "The exchange rate is incorrect for my cash withdrawal transaction.", "The applied exchange rate is wrong for the cash I got abroad." ]

[ "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "I was charged a fee when I transferred my funds, why?", "i withdrew cash and dont see it reflected on the balance", "The recipient doesn't see the money transaction I made", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "How long to I have to wait for a transfer to reach my account?", "Why would a cash withdrawal be pending?", "I transferred money to my account but it is not showing.", "I didn't get as much cash as I asked for from the ATM, why?", "How long before a bank transfer shows up in the account?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I bought something, but the exchange rate looks wrong.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Please help. There is a payment in the app that isn't mine.", "How do I transfer money into my account?", "Is there a way to undo a transaction?", "I was charged the wrong exchange rate on a purchase", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "The exchange rate was wrong when I bought something outside the country.", "My cash transaction isn't showing on my receipt", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "I urgently need to transfer something from China. How long can I expect it to take?", "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?", "I've made a transfer, how long until the money reaches my account?", "A payment is showing twice. Why is that?", "There is a cash withdrawal in my account that isn't mine.", "I received the wrong exchange rate for an item i bought.", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "Why hasn't my money transfer showed up yet?", "How do I get my cash withdrawal to show?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "What is the time frame for a transfer from the US?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "Why is my identity verification process not working?", "I made a transfer but my balance hasn't been updated", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "Is there a fee to exchange foreign money?", "Why don't I have my transfer?", "What would the approximate delivery date be if I transferred something urgently to China?", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "Help! I think someone has made a cash withdrawal with my card!", "Where's accounting for my cash withdrawal?", "How come when I tried to pay contactless at the bus it didnt work?", "What do I do if I notice a strange withdrawl in my statement?", "Can I use American express with apple pay? Why does it make my top up not work?", "The exchange rate for my card payment doesn't seem right.", "If I see a payment in the app that I don't recognize, what should I do?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "How long does it take to process transfers from Europe?", "My cash withdrawal isnt showing on my account", "Is it possible for me to get money out in a different currency?", "why has a cash withdrawal charged me?", "I did not receive my full withdrawal amount", "I sent a payment but it isn't showing up in the app", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "The machine gave me the wrong amount of cash.", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "Please tell me why I am having problems transferring to a beneficiary.", "Why is my card not working?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "What is the reason for the fee charge on my transfer?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "Was I charged more than I should of been for a currency exchange?", "I did a money transfer to my account and it is not showing there.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "What is the reason a transfer shows as pending?", "I didn't receive all the cash I asked for", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "went somewhere else, need to change details", "Why is there a pending time on my transfer?", "I had a transfer blocked", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Does a US transfer take long", "I made a cash deposit going to my account but it is not there", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Why did the ATM cancel my transaction", "The money I transferred does not show in the balance.", "I see a direct debit transaction in the app that is not mine", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "The transfer to my beneficiary has not gone through", "I did a transfer and was charged a fee that should not have been charged!", "I used the wrong ping too many times and now the account is blocked. How do I unblock?", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "Questionable transactions on my account.", "What is the best way to exchange currency between USD and GBP using your app?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "Are you ripping people off with the exchange rate? It can't be that atrocious between banks.", "Why was I unable to do a transfer?", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "I'm having difficulties changing AUD for GBP. How do I do this?", "How come a fee was charged when I tranferred money", "Why didn't I get the amount I requested at the ATM?", "A transfer is pending.", "Something's wrong my card won't work.", "How many days does a transfer from the US take?", "Why am I being charged to transfer funds?", "Why won't the ATM let me withdraw money?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "I tried to top up and suddenly my money disappeared", "I tired to deposit some cash into my account but it's not there", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I tried topping up using my card, but the money is gone?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How do I troubleshoot Google pay top up?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "How can the recipient see my money transaction?" ]

[ "I used an ATM in a foreign currency but the rate applied is wrong!", "How did you arrive at the rate of exchange? I thought that I would get more cash.", "I found the exchange rate for my cash withdrawal is wrong", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Can you check the exchange rate on a cash transaction I did overseas", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "the exchange rate was different than expected", "I wasn't applied the correct exchange rate when getting cash", "what are the exchange rates for getting cash", "The ATM I used for foreign currency provided the wrong exchange rate.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "you got the exchange rate wrong for my cash withdrawal", "While abroad, I got cash, and the exchange rate applied is wrong.", "I believe my exchange rate is incorrect" ]

[ "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Some of my card payments look different than where I purchased products from. Why is that?", "I got less than what i asked for in the ATM, why?", "there is a transaction on my account that i didnt make", "Why am I having trouble withdrawing cash?", "In the App I see a payment that is not mine.", "I was charged for getting cash.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.", "Can I exchange USD for GBP in your app?", "I made a deposit of cash and check that has not been added to my balance.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "My balance was not updated after transferring money.", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I sent a payment but it isn't showing up in the app", "I have not received the completed transaction.", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "Why has payment been returned?", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "I should not have been charged a fee for cash withdrawal.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "to cash withdrawals charge me?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I just completed a bank transfer and the balance didn't update", "Does it cost money for currency exchange services?", "How long does it take for a bank transfer to show on my balance?", "I need to exchange foreign currency will i be charged?", "Is my cash withdrawal pending?", "Where has my available money come from?", "I see a reverted payment on my account. Why has this happened?", "I tired to deposit some cash into my account but it's not there", "what are your exchange rates at?", "Balance hasn't been updated following a cheque or cash deposit", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Why was I charged for transferring money?", "Which currencies will you exchange?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "I transferred money and was charged and want to know why.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "My cash transaction isn't showing on my receipt", "Does it cost extra to exchange foreign currencies?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "What exchange rate is it?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I would like to exchange some currency.", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "Why isn't my payment showing?", "How do I fix a payment that was reverted", "Can I trace where my funds came from?", "How long will it take for my cash withdrawal to no longer show as pending?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Where is the cash from my cheque I recently deposited?", "How does it work when I transfer money into my account?", "Will you tell me how to exchange USD for GBP in the app?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "There's a payment that isn't mine on my app", "What do I do if I see a transaction on my card that I don't recall making?", "I did a money transfer to my account and it is not showing there.", "why didnt a transfer to my account process", "Is there currency exchange on this app?", "Can this app help me exchange currencies?", "What's the procedure with currency exchange?", "Why did my transfer not work?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "How can I fix my bank transfer to show up on my bank account?", "I looked on the app and it says I withdrew cash. I didn't!", "i know i entered the right info, but my top up isn't in my balance", "extra fees on a cash withdrawal, not cool.", "How do I go through the process of currency exchange?", "How can I receive money from someone?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "My balance doesn't include my latest transfer", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "The app made a mistake and said I made a cash withdrawal.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "A duplicated payment was made for something.", "How much will I pay to exchange foreign currency?", "What is the dollar that I have pending on my statement there?", "Is there a reason my cash withdrawal was declined?", "I tried to send someone money but they haven't received it.", "I have a confusing payment appear on my statement and I don't recognise it!", "What's up with the fee for getting cash?", "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?", "how come my transfer didn't work", "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?", "I did not get as much cash as I requested at the ATM.", "How come I was charged extra when I withdrew cash?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Why didn't my transfer to a beneficiary go through?", "Can I use your app to exchange USD for GBP?", "Which currencies do you handle?", "I transferred some money but it is not here yet", "What do I do if a transaction shows up twice?", "help me find where this money came from", "Why didn't the ATM give me all my money", "I see non-received cash in my app.", "Can I possibly change my currency to another?", "Can you tell me why the transfer isn't showing up on my account?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "It looks like a payment I've made hasn't made it through yet.", "How are currencies exchanged?", "I am seeing in the App a payment that its not mine", "Are you sure this is the interbank exchange rate? This rate is really bad.", "What does it mean if my payment was reverted?", "How much more do I have to pay to exchange currencies?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "I transferred money to my account but it is not showing.", "Why was my transfer stopped ?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "I am having trouble withdrawing cash.", "Where did my money go? I'm not able to withdraw it from my ATM.", "Why is a payment I made reverted back to my account?" ]

[ "Why did I only receive this much currency?", "The cash abroad exchange rate is applied wrong.", "When I received my cash, the exchange rate was wrong.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "When I got cash, the exchange rate applied was wrong.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "When I got cash the exchange rate was wrong", "the exchange rate was different than expected", "I got less cash because of the exchange rate.", "Can you look to make sure the exchange rate is correct", "When I got cash, my exchange rate was wrong.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply." ]

[ "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "My payment was put back, I think.", "My transaction to pay for an item was returned to my account.", "The ATM did not allow me to withdraw", "I topped up my account but the money isn't there now.", "Is exchanging currencies one of your app services?", "What currencies will this app exchange?", "There is a missing transfer on my account", "Is there a cash withdrawal fee? Because I just got charged?", "I was unable to transfer money from my account.", "Is it possible to have a discount for exchanging currency frequently?", "I have a card payment that was declined, but why?", "The transfer I made isn't reflected in my balance", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I haven't received money from a transfer?", "Suddenly, my card won't work.", "There is a direct debit payment on my account that I didn't authorize.", "I did a money transaction and dont have a receipt", "My transfer to an account failed.", "This is not right, I was told I could take out cash at the ATM for free?", "How can I top up my account and which currency can I use?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Does your system support multiple currency.", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "I was not able to use the ATM to get cash", "Is my country's currency supported by your system?", "Where is my transfer from [country]?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "Is this app capable of exchanging currencies?", "Where can I withdrawal my money?", "Is there a way to revert a transaction?", "Why can't I withdraw money?", "Where has my available money come from?", "I want to withdraw money, where can I go?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "What's the exchange fee?", "This card payment isn't is recognition.", "It looks like a payment I've made hasn't made it through yet.", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "What kind of money can I hold?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I made a payment but the app reverted the payment.", "I topped up and now my money is not there anymore! What happened to it?", "I'm not recognizing the card payment.", "I could not access my money at the ATM", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "How man currencies can I hold?", "I was checking my statement and I think one of my card payments has reverted", "Does this app exchange currencies?", "How are foreign exchange rates determined?", "Is it right that I've been charged for transferring money?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "Is there a top-up fee if you add money in USD?", "I used my card to make a payment and wondered why the payment was reverted?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "There's a cash withdrawal I am certain I did not make", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "What can I pay with? Does cash work?", "Do you support any currency?", "Why has my card payment been reverted?", "There is a charge I don't recognize.", "I would like to see the source of my money.", "I took out money and there is a fee. Why?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "What happened to the cash that I tried to deposit into my account? It's gone!", "I have trouble proving my identity.", "Am I charged for receiving money?", "The ATM wouldn't let me withdraw cash.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Will my money be of equal value when I travel abroad?", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "There is more than one charge on my account for a transaction.", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Some of my card payments look different than where I purchased products from. Why is that?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "My address has changed.", "Is there a charge for getting my money?", "From where can I withdraw?", "What currencies can I use to top up my account?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Can I use this app to change dollars into euros?", "Why did I get less money than I asked for?", "I am missing a refund amount on my account.", "How can I receive money?", "There's a cash withdraw on my statement that I didn't make.", "My transfer did not work, what was the reason?", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "How do I use the app to exchange currencies?", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "I transferred some money but the recipient is having trouble withdrawing.", "I did a payment but the app reverted it", "I see a payment on my statement for a place I didn't make a purchase at.", "I'm checking the app and I see a payment that's not mine.", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "My cash deposit isn't in my account. What happened?", "Where's the money from my transfer from Europe?", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I did a payment but it was reverted by the app", "Why was my transfer stopped ?", "I transferred some money but it hasn't arrived.", "I withdrew money but the full amount wasn't dispensed.", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "The cash I tried to draw from the ATM was not approved.", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "Money transfer help? How long?", "Is it possible to exchange currencies using the app?", "Are you located in other countries?" ]

[ "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "The exchange rate for foreign ATM currency is wrong.", "The exchange rate you gave me for my cash withdrawal is wrong", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I believe I got a wrong exchange rate when I got cash.", "The ATM I used for foreign currency provided the wrong exchange rate.", "I was given the wrong exchange rate when getting cash", "Exchange rate for my cash withdrawal is wrong", "I noticed the exchange rate for cash withdrawal isn't right.", "My ecchange rate was wrong for a cash transaction.", "I don't think the exchange rate was right.", "I had the wrong exchange rate applied to some cash I got abroad.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "Is there extra fees for making a withdraw in a different country at a cash machine.", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw." ]

[ "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Do you know why my card payment was reverted?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "For adding money, which currencies do you accept?", "Will I get charged on a foreign currencies exchange?", "How do I switch to a different currency?", "My money transaction hasn't arrived.", "If someone in a different country sends me money, do I have to pay a fee?", "Could you please tell me your exchange rates?", "What country's money can I hold currency in?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "If I receive foreign currencies, am I able to exchange them on the app?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "I got less than what i asked for in the ATM, why?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "How do I go forth on holding money in multiple currencies?", "Is my card payment reverted?", "is the a reason why my transfer has failed?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Why won't the ATM let me withdraw money?", "why cant you just refund me instead of a merchant", "I hope you can help me. Someone has stolen my wallet and now I have noticed that they have been taking money from my account.", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "I accidentally made a transaction to the wrong account.", "I have an unknown debit charge in my statement, why?", "What is the source of my funds.", "I have a direct debit on my records that is strange and I need help.", "Why am I being charged for getting cash?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "I need a transaction reversed from my account.", "There is unexpected money in my account.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "has my card payment been reverted?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "I've made a bank transfer but the money doesn't seem to be in my account.", "I submitted a transaction but it was for the incorrect account.", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Can you let me know why my cash withdrawal is still pending?", "Should my cash withdrawal still be pending?", "I don't understand the money transfer process.", "Where can money withdrawals be made?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Does your app allow currency exchanges between USD and GBP?", "A withdraw I tried to make at the ATM was declined I don't know why.", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "I am from X but am traveling to Y - how do I get currency for Y?", "There is a direct debit that I didn't set up, what should I do?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "I should not have been charged a fee for my transfer.", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "I'm trying to transfer money into my account.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Is the exchange rate current?", "If I exchange currencies frequently, is there a discount?", "What happened to the cash that I tried to deposit into my account? It's gone!", "When will a cash withdrawal show up?", "I am seeing in the App a payment that its not mine", "What is going on? My balance still hasn't updated and it has been two weeks since I deposited my money!", "Cash withdrawal still pending?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I have received my American express in apple play, looks like top up has an issue, please help?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I was not distributed all of cash that I requested", "I tried to withdraw cash and got declined, why is that?", "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?", "If I exchange currencies on a frequent basis can I receive a discount?", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Can I use a different currency with my salary?", "I want to know your exchange rates.", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago.", "I noticed a different charge while I was taking my money out.", "I think something went wrong, I didn't get the right amount.", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "It looks like my card payment might have been reverted.", "Can I convert currency with the app?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "ATM withdrawal not working.", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "I have a strange payment in my statement", "I can't figure out how to change GBP to AUD, what do I do?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "I have foreign currency i would like to change how much will it cost me?", "I am travelling and I was wondering what your exchange rates are", "Do I have to pay more for exchanges?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "How can I receive my salary with a different currency?", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "Does your app allow currency exchange from USD to GBP?", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "I have a payment which has not been approved.", "I got cash and was charged a fee that shouldn't be there!", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "Can I exchange USD for GBP in your app?", "I made a payment and it was reverted and wanted to know why?", "I would like to know what your exchange rates are.", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "Why isn't my balance updating after depositing cheques and cash.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "If I want to exchange currency, will there be extras?", "My payment has not been accepted.", "What could possibly be the cause of my failed transfer?", "what are exchange rates based on", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "My app shows a money withdrawal that I did not do.", "Why am I not able to withdraw cash from this ATM?", "What is the exchange rate like?" ]

[ "After I got my cash, I found out my exchange rate was wrong.", "how come my withdrawal rate is wrong for my cash withdrawal", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "I need an accurate exchange rate, when I make my withdrawals.", "The see the rate applied to my transaction was wrong at the atm.", "I think the exchange rate was incorrect.", "I think the exchange rate is wrong for my ATM withdrawal", "The rate applied to my foreign currency at an ATM was incorrect.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "the exchange rate for my withdrawal is wrong", "Is there a fee for exchanging cash?", "I noticed my exchange rate was incorrect when I got cash.", "I think the exchange rate for the cash I withdrew was wrong.", "I got less cash because of the exchange rate." ]

[ "Which cards and currencies do you support?", "Why was there a fee for my cash withdrawal?", "Do you accept all cards and currencies?", "When will I see my cash, since I already deposited my check?", "where to funds come from", "Is there a way to see my money's source?", "Do you charge if I use a European bank card for top up?", "Should I be seeing a fee applied for my money transfer?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "What is this fee for card payment?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "How do I report a cash withdrawal that wasn't me?", "Where is the money that I transferred.", "I think I want AUD and not GBP, can you help?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I have cash deposit to my account but it is experiencing a problem", "I need to add money to my account. Can I do so via bank transfer?", "Will declined funds I tried to withdraw be returned to me?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "Will I see fees from adding money with an international card?", "There is random cash in my account.", "A foreign purchase I made has the incorrect rate applied to it.", "What are the fees for using a European bank card?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "How can I deposit money to my account?", "Where do my funds originate from?", "How long do bank transfers usually take?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "What does it cost to receive a SEPA transfer?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Will I be charged for receiving money?", "I'm having money transferred from Europe, how long will this take?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "Hi, I am facing issue with my card payment while shopping online as payment is getting reverted. I am struggling with this issue around two weeks. Please advise.", "I'm trying to transfer money into my account.", "What's the maximum amount I can top up my card with please?", "How does tranferring money into my account work?", "Can I space out how often money is transferred along my travels?", "I think something went wrong with my exchange between Russian Ruble and UK pounds. I was overcharged during the swap.", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "How do I top up my account with a bank transfer?", "Help, I need to top up my account. Where do I send a check?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "How much would I be charged for a transfer?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "The exchange rate was incorrect for an item I bought.", "Will I be charged for adding money using an international card?", "What ATMs use this card?", "Do I get Visa or Mastercard?", "Why did I have to pay a fee when I got cash?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Why could I not get cash?", "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.", "Are there any extra fees for adding money into the international card?", "The app made a mistake and said I made a cash withdrawal.", "Are there ways to transfer money into my account?", "how can i transfer money from american express card", "can i add funds with a card from the united states", "I have been charged to much for the object I bought when abroad, the exchange rate seems to be wrong.", "Why did I get charged a fee when I tried to obtain cash?", "When is a payment I made with my card going to clear>", "When will I receive a transfer from europe?", "Does my account have the option to hold multiple currencies?", "I got a strange cash withdrawal in my statement", "How can the recipient see my money transaction?", "Why was my cash withdrawal declined?", "I'm out of money, can I add money with my bank?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "What kind of ATMs would this card be accepted at?", "How long does it take for a bank transfer to show on my balance?", "What's the best way to use a cheque to top up?", "Why is your exchange rate different on different days?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "I think someone saw my PIN and I am on vacation in Spain, can I change it locally at an ATM?", "How long will it take to receive my money from my transfer transaction?", "I got this stupid fee after taking cash out, why?", "I bought something while traveling, and the exchange rate was wrong.", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Do I get charged if I get money?", "Last Saturday, I made a payment and the exchange rate was wrong. I was charged too much.", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "Where can I get money from my card?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I would like to verify the source of my money", "I've checked multiple times to make sure the account number listed is the right one after attempting to make a transfer within the country the day before yesterday. The transfer is still not available so can you please find out what is going on?", "What do I need to do to transfer money into my account?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "Hi, I am unable to see transaction in my account which i made couples of hours ago from my UK account. Please help me in this.", "Hello, I was contacted by a seller who let me know my money didn't come through on their side. It most certainly came out of my account so I need this looked at immediately because now it has been returned to me!", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "How do I use bank transfer to top up my account?", "I want to transfer money into my account, what do I do?", "How long before transferred money shows up?", "Is it right that I've been charged for transferring money?", "I asked for cash but I did not receive all the funds", "There's been a transaction to the wrong account.", "How long does it take for money to reach my account?", "When can I expect my transfer to reach my account?", "how come when i asked for 100 it only gave me 20.00 in the app", "where are the transfers originating", "How much does each transfer cost?", "Which ATM's will accept my card?", "Do I get charged for a top up from a European bank?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "There is a cash withdrawal on my statement that I don't recognize", "when will my transfer clear", "How do I go forth with bank transfers for top up accounts?", "What do I do if there is an electronic debit that is not correct?", "where is my unknown payment from?", "How much am I allowed to top-up?", "Do you guys accept mastercard or visa?", "Is there a fee to top up a US card using a debit or credit card?", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "How can I the person see my money transaction?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?" ]

[ "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Why did you give me so little currency?", "what are the exchange rates for foreign currency ATMs", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "You applied the wrong exchange rate while I was traveling outside the country.", "I need an accurate exchange rate, when I make my withdrawals.", "I noticed the exchange rate for cash withdrawal isn't right.", "what is the correct exchange rate for getting cash", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I think I was charged a different exchange rate than what was posted at the time.", "The see the rate applied to my transaction was wrong at the atm.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different." ]

[ "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "Is the exchange rate current?", "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks.", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "If someone in a different country sends me money, do I have to pay a fee?", "How are exchange rates calculated at this bank?", "There's an error with the rate that is charged.", "Which fiat currencies do you currently support? Will this change in this future?", "My cash withdrawal was declined. Why?", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "How often do your exchange rates change", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "I have a cash withdrawal that says it's pending, why?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "What currencies can be exchanged in the app?", "How is an exchange rate calculated?", "Can I do a bank transfer to put additional money in my account because I am out of money?", "How do I add cash to my account?", "atm would not give me cash", "Is it possible to exchange currencies using the app?", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "It looks like someone else withdrew cash from my account, can you help?", "Do you charge a fee for adding money in USD?", "Help me. My transfer was declined. How could this happen?", "I have a card payment that was declined, but why?", "How is the exchange rate calculated?", "My cash withdrawal was declined, why?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "Is there a way to undo a transaction?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "Can I exchange to EUR?", "Payment i did not do", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "In the App I see a payment that is not mine.", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "Can you tell me what currency I can have?", "Why was my payment reversed?", "I just pulled money out of the ATM and was charged a fee, WHy?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "My transfer was wrong, are you able to stop it before it goes through please?", "I received my salary in GBP. How do I change this to my currency?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "I need to stop a transaction that I made.", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "I see a direct debit charge that I did not approve", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "Which currencies can I use to add money?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "What currencies do you accept to add money?", "What options do I have for holding currencies?", "Is there any discount for someone that exchanges currencies frequently?", "How are exchange rates calculated?", "Is there a reason why my transaction is taking so long?", "There is money missing from my account.", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I made a cash withdrawl and there is a charge. What is this?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "What kind of currencies can I use to add money?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "How do you decide what the exchange rates are?", "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately.", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Is there a reason my cash withdrawal was declined?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "If I see a payment in the app that I don't recognize, what should I do?", "How much is it to use my US debit or credit card to top up?", "Will you accept my salary if it's in another currency?", "I believe my money did not go through with my top up, was there a problem on your end?", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "I can't get cash from the ATM!", "I exchange currencies a lot. Can I get a discount?", "Is it possible to hold money in different currencies?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "Can you tell me how to get AUD not GBP?", "How do I know what the exchange rate will be when I make an exchange.", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Are there limitations to what currency I can hold?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "Why did my cash get charged a fee that should not be there.", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "My payment has not been accepted.", "Which flat currencies can I use from you?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Is there a problem with receiving my salary in GBP?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Why are you keeping my money from me by declining my card? What is going on?", "Can I hold money in multiple currencies?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Help me unblock my account. I entered the PIN wrong too many times.", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I need to know what foreign exchange rate I can get.", "Why do I get declined when I try to withdraw cash?", "Help me please, My Apple Pay American Express top up does not work.", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "Some cash I didn't get shows in my app", "The machine gave me the wrong amount of cash.", "I don't recognize some transactions. Is someone else using it?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "The amount of cash I selected to withdraw is different than what I received.", "Please explain to me the circumstances in which my card payment would be reverted?" ]

[ "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "The applied exchange rate is wrong for the cash I got abroad.", "Why is the exchange rate different than expected on my transaction?", "I used an ATM in a foreign currency but the rate applied is wrong!", "Can you look to make sure the exchange rate is correct", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I thought I was going to receive more currency?", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "Is there extra fees for making a withdraw in a different country at a cash machine.", "I think the exchange rate is wrong for my ATM withdrawal", "I tried withdrawing money in another country and the exchange rate was wrong.", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "what is the exchange rate for foreign ATMs", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "The exchange rate was wrong?", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply." ]

[ "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "What currency is supported for exchanges and holding?", "Why am I seeing a transfer fee on my bank statement?", "How do I go forth on transferring a sum of money from one account to another?", "I have a cash withdrawal in my statement. Why is that?", "How do I transfer money to my account?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Where did my money come from?", "A foreign purchase I made has the incorrect rate applied to it.", "What is the rate for exchange fees?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Why was I charged a fee when I withdrew money?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "How can I top up my account and which currency can I use?", "ATM withdrawal not working.", "What is my source of funds?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "how long will my cash withdrawal be pending for?", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "Can I have a discount if I exchange currency often?", "Will you charge me for exchanging foreign currencies?", "Is it possible to exchange currencies on the app?", "why don't you accept american express for adding money to my account", "I can't withdraw money", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "Which currencies can I use to add money?", "I think I want AUD and not GBP, can you help?", "Does it cost extra to exchange foreign currencies?", "what are exchange rates based on", "Do you happen to do exchanges of EUR?", "I have a pending cash withdrawal", "Why was my atm withdrawl declined", "Whats types of currency can I exchange?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "Why am I seeing a fee for transferring money?", "Is there a fee for transferring money", "Do you have a list of exchange rates?", "What currencies do you accept for adding money?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Do I get charged for withdrawals?", "Which foreign currencies can I get transferred into my account?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "Why do I have a pending cash withdrawal?", "What currencies do you support?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Is there a top-up fee if you add money in USD?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "Is the 1 pound charge I can see an error or an incorrect entry?", "Help me. My transfer was declined. How could this happen?", "Can I hold more than one currency?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "What is the source of my funds.", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "What factors effect the exchange rate?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "How are exchange rates determined?", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "Does a discount apply if I exchange currencies frequently?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "Will I get a curreng foreign exchange rate?", "Can this app exchange American and English currency?", "Why is my cash withdrawal still pending?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "Think someone has took money out with my card. What shall I do?", "Which fiat currencies can I use through this app?", "Can you tell me what currency I can have?", "I withdrew money and got a fee, please explain", "If I exchange currencies on a frequent basis can I receive a discount?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Why is my app showing me taking money that I did not take out?", "Is it right that I've been charged for transferring money?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "why cant you just refund me instead of a merchant", "Why was my cash withdrawal cancelled at the ATM?", "What is the fee for accepting money from a foreign country?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "How to receive transfers from my employer when I get paid in GBP?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "Where do my funds originate from?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "The exchange rate was incorrect for an item I bought.", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "What is this random charge of one pound doing on my account?", "What currencies will this app exchange?", "If I need to top up with cash where should I look?", "What is the fee for a foreign currency exchange?", "I have cash deposit to my account but it is experiencing a problem", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "What do I need to do to exchange my money?", "My cash withdrawal was declined. Why?", "Why was I charged a fee for withdrawing money?", "I'm trying to take money from my account but its not letting me. Help!", "What other currencies are available to change to?", "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago." ]

[ "When I was abroad the exchange rate for me was wrong.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "the exchange rate for my withdrawal is wrong", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I got cash and the exchange rate should have been different than it ended up being.", "The exchange rate for my cash withdrawal was incorrect", "Why did my exchange rate change?", "I found the exchange rate for my cash withdrawal is wrong", "I noticed my exchange rate was incorrect when I got cash.", "what are the exchange rates for foreign currency ATMs", "I think the exchange rate for my for my cash withdrawal is wrong", "The ATM I used for foreign currency provided the wrong exchange rate.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "what is the exchange rate for foreign ATMs" ]

[ "Will I be charged a fee for exchanging foreign currencies?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Is there places where I can't withdraw money?", "I am not seeing recent cash withdrawal on my account.", "Why do I see a random withdrawal in my app?", "I made a bank transfer but it doesn't seem to have gone through?", "There is a fraudulent payment!", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "What is the base of the exchange rates?", "Money that I have transferred hasn't arrived yet", "I have foreign currency i would like to change how much will it cost me?", "Why is there a fee for cash withdrawal?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "My withdrawal is pending, why?", "I can't withdraw money", "What are the current exchange rates?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "How long does the cash withdrawal take to pend?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I'm checking the app and I see a payment that's not mine.", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I bought something and the money appeared back into my account? Why?", "Where did your guys exchange rates come from?", "Why was I declined getting cash?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Are there any hidden extra fees for currency exchanges?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Help me. My transfer was declined. How could this happen?", "Do you have a problem with EUR exchanges?", "How long do transfers typically take? Is there a way of speeding the process up? My friend needs the money I sent her desperately.", "Why did I get a fee for getting cash?", "what are the locations i can withdraw money", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "I think I see a withdraw I did not make.", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "What's the fee for exchange of foreign currencies?", "I have an unusual payment in my statement", "Help me. There is a Direct Debit that I didn't make.", "How can I exchange USD and GBP in the app?", "If I request that my funds be held, what currencies do you use?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "One of my card payments has reverted", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "There is a direct debit set up that was not authorized by me.", "How much does currency exchange cost?", "I checked the app and there is a payment that I don't recognize.", "Will declined funds I tried to withdraw be returned to me?", "What went wrong with my transfer?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Does the app allowing exchanges between USD and GBP", "The card payment I made didn't work.", "Why am I being charged extra when I withdrew money?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "There is a card payment I do not recognise.", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I am seeing in the App a payment that its not mine", "I transfered my balance a while back. Why doesn't my account reflect this?", "If I see a payment in the app that I don't recognize, what should I do?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I may no longer need GBP, but instead I will need AUD, how can I go about making this change?", "Can I use this app to exchange currencies?", "I have a strange direct debit in my statement", "I think a payment I made with a card was cancelled.", "I took cash and got charged a fee", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Is there a way to undo a transaction?", "I don't know why my payment didn't work.", "Why was my card payment reverted?", "How can I cancel a transaction to a wrong account?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "Can I exchange USD and GBP from the app?", "Why does my money come from?", "Why is the cash withdraw I made shown as pending?", "There was a direct debit transaction I have don't think should be there.", "What is stopping my money from transferring?", "What was the extra charge for withdrawing money?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "I don't think I made this transaction on my statement", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "need to know where money comes from", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "Is there any way to get my salary in a different currency?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "Why was my payment cancelled?", "I didn't receive all the cash I asked for", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "how long will my cash withdrawal be pending for?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "What different currencies can I get?", "Do you know why my card payment was reverted?", "Why did I get charged for a withdrawal?", "I took out money and there is a fee. Why?", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Why does a cash withdrawal show as pending?", "Why did you charge me for a cash withdrawal?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "How long will a cash withdrawal be pending?", "For adding money, which currencies do you accept?", "Why did I not get my cash back after I withdrew?", "I might need AUD instead of GBP, how to change?", "Where can I exchange my money for EUR?", "There is an unauthorized fee." ]

[ "I found the exchange rate for my cash withdrawal is wrong", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "An overseas cash transfer did not work correctly", "I don't think the exchange rate was right.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "The wrong exchange rate was applied to me while pulling out cash.", "I'm unhappy with the exchange rate your cash transactions.", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "Can the exchange rate change while I am in the process of making a withdrawal?", "I noticed the exchange rate for cash withdrawal isn't right.", "I withdrew cash and I think the exchange rate is wrong.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "When I got cash I believe that the exchange rate was wrong", "I withdrew some cash and the exchange rate seems to be wrong.", "When I got cash, my exchange rate was wrong." ]

[ "I just did a transfer, but don't see the money in my account. What's up?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "After a transfer, I see an extra fee. Why?", "What's the time frame normally for a UK account transfer? I just made one and it's not showing up anywhere. I want to be sure that everything is good.", "i received my American Express in Apple pay, is there a reason why top up is not working?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "Do you have any card fees if I want to add money using an international card?", "Is my cash withdrawal pending?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "i received my American Express in Apple pay, why is top up not working?", "My American Express is in my Apple Pay and the top up is failing, why?", "Why hasn't my transfer from Europe gone through?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I was checking my statement and I think one of my card payments has reverted", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "What fiat currencies can I use for holding and exchanging?", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "What do I do if I completed a money transfer but the recipient hasn't received it?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Why has transferring money resulted in a charge?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I see an extra 1£ charge on my app. Why did It charge me extra?", "I just moved overseas and I noticed that you are charging me more fees. I am a loyal customer, is this how you expect to keep customers?", "I must have entered my PIN wrong.", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "Where is the transaction I made to a friend?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Can you tell me why I was charged to withdraw cash?", "If I started the Bank transfer from Europe, how long will the process take to complete?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Do you offer additional currency options?", "Why am i being charged for withdrawing cash funds?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "Why wasn't my payment accepted by the app", "How do I change my AUD into GBP?", "Where do my funds originate from?", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "I don't think I made this payment that is showing up", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "Help! I made a transfer in error and need to cancel it before it's complete!", "Where's the money that got charged to my card? It's not showing up in my account balance", "my money, where is it coming from?", "I didn't receive all the cash I asked for", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Why is there a direct debit payment on my app that is not from me?", "What currencies can I use to top up my account?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "I'd like to know what you guys look at to decide an exchange rate", "I did a payment but it was reverted by the app", "are multiple currencies acceptable?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "What is the source of the money in my account?", "I have a cash withdrawal that says it's pending, why?", "Currency exchanges have any extra fees?", "I transferred some cash and it didn't arrive", "Is it permissible to hold money in multiple currencies?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "I transferred some money but the recipient is having trouble withdrawing.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "If I were to use a European bank card for a top up, will I incur a charge?", "I think I was wrongly charged in a recent transaction when I used my card.", "I don't know where this transaction came from?", "How do I do an international transfer?", "My cash transaction isn't showing on my account", "i entered my pin in wrong and got it frozen. how many tries do i have", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "What is stopping my money from transferring?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I made a payment but the app reverted the payment.", "How do I know what my account is set to, I am paid in GBP?", "Can you tell me what currencies I can use to add money?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "What kind of fiat currency can I used for holding and exchange?", "I bought something and the money appeared back into my account? Why?", "Why did I get charged a fee when I tried to obtain cash?", "In the past month I often used this account to manage payments for my new holiday villa. Now all of a sudden your fees have increased exorbitantly! Don't you have a rewards programme for frequent users?", "Is it possible to hold money in multiple currencies?", "i have been trying to add money with apple pay but it wont work, why?", "Is my card payment reverted?", "I have a strange direct debit in my statement", "It is listed in my app that I made a payment which I did not actually make", "Why would a merchant revert my payment?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "There is a payment that has not processed.", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "How do I add cash to my account?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "How do I exchange my GBP to AUD?", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "Can I hold more than one currency?", "Why is there a fee on my money transfer?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "My card payment was reverted. Why?", "Why was my transaction not approved?", "Do you allow currency exchanges?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Something is wrong with my payment account since it has been declined", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "A duplicated payment was made for something.", "Help! I think someone has made a cash withdrawal with my card!", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "Where is the money I topped off with?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please." ]

[ "I did not get the right exchange rate while getting my cash out.", "what is the exchange rate when i get cash", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "I don't think the exchange rate was right.", "Why is the exchange rate wrong for my international withdrawal?", "I think the exchange rate was incorrect.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "My rate is not right when I used my card in a different country's money.", "I believe my exchange rate is incorrect", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "When I made a cash transfer abroad the wrong exchange rate was applied", "The rate of exchange isn't right for my cash withdrawal." ]

[ "How do I report a cash withdrawal that wasn't me?", "I tried to transfer money but it didn't go through", "I put my check in the bank, but I haven't gotten my cash yet?", "My ATM card isn't working for a withdrawl", "I'm interested in what your exchange rates are based on.", "I completed a money transaction but the recipient hasn't received it", "Why was my atm withdrawl declined", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "I need to exchange foreign currency will i be charged?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I asked for more cash than what was received", "Cash deposit to my account but it has not appeared.", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "I sent some money but the intended recipient says it hasn't arrived", "Is it possible to change from USD to GBP with your App?", "What foreign exchange rate will I get on weekdays and on the weekends?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "Payment I didn't do.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "where is my unknown payment from?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Why didn't the money I transferred into my account get added to my balance?", "why wouldnt the atm give me money", "How are exchange rates calculated at this bank?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "With this app, will I be able to exchange currency?", "Why was my Payment declined", "Since when do you charge to make a withdrawal? I've always done it for free. So how much is it now?", "Is there a charge for a foreign currency exchange?", "There must have been a mistake, why was I charged an extra pound?", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "What currencies will this app exchange?", "Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?", "I bought something and returned it and the money from the return isn't in my account.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "Besides USD what other currencies can I have?", "Is there an additional charge to exchange currencies?", "I've made a bank transfer but the money doesn't seem to be in my account.", "My payment has not been accepted.", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Why is there a charge on my account for taking out cash?", "My transfer didn't work", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "My app shows cash I didn't get.", "Will you accept my salary if it's in another currency?", "Why did you charge me for a cash withdrawal?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Why am I being charged when I withdraw cash?", "I'm trying to figure out the current exchange rate.", "Why did my card payment not work?", "What are my options for holding money in multiple currencies?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Why is there a payment I didn't do?", "I would like to know what your exchange rates are.", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "Is there a problem with receiving my salary in GBP?", "there is money in my account that i didnt put there", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "My funds are not transferring to my bank. Why is this not working?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "Can you tell me the foreign exchange rate?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I made a check and cash deposit that wasn't credited to my account.", "Why isn't my balance reflecting a transfer I did?", "Will I be charged for exchanging foreign currencies?", "Where is the cash deposit I made?", "When I went to get cash, it was declined!", "Why wasn't my payment to beneficiary X approved?", "Why won't you accept my payment? I keep trying with this card and it's not working.", "Is it possible to exchange USD and GBP on the app?", "How is the exchange rate doing?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "I made a cash deposit and the balance wasn't updated.", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "can I have multiple currencies?", "I can't find out how to top-up my account using cash.", "Money that I have transferred hasn't arrived yet", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "I transferred money, but I think I've been charged a fee for it?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I am being charged the wrong amount on my card.", "The exchange rate used on your app is really bad. I'm considering closing my account because of it.", "Why was I charged for withdrawing cash?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "Asked for $100 but only got $20. Why would this happen?", "My wallet isn't showing my top-up, did I do something wrong?", "Can you explain to me why a cash withdrawal shows up as pending?", "My money transfer has not arrived.", "Am I charged for receiving money?", "I'd like to use cash to top up. How do I find that option?", "I have a question about fee for cash withdraw.", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I don't recognise a card payment", "Are there any extras for exchanging currency?", "Please explain the exchange rates.", "Why am I not able to get cash from the ATM?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "How will I know what the exchange rate is?", "I want to know your exchange rates.", "Why am I not able to withdraw cash from this ATM?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Some of my card payments look different than where I purchased products from. Why is that?", "I don't know where this transaction came from?", "Do I get a discount if I exchange currencies a lot?", "I added money but my top-up wasn't processed by the app.", "Is it possible to hold money in different currencies?", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "How do the foreign exchange rates work?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?" ]

[ "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "what are weekend rates for getting cash", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "The rate of exchange isn't right for my cash withdrawal.", "Can you check the exchange rate on a cash transaction I did overseas", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "The exchange rate for my withdrawal was wrong.", "The exchange rate you gave me for my cash withdrawal is wrong", "the exchange rate I got for cash was wrong", "I tried withdrawing money in another country and the exchange rate was wrong.", "you got the exchange rate wrong for my cash withdrawal", "When I was abroad the exchange rate for me was wrong.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "The conversion rate on the ATM that I used with foreign currency was wrong." ]

[ "What type of fiat currencies do you support?", "Where is the money that I transferred.", "Is the cash withdrawal going to show?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "Can you send me a new card and block my current one. I'm in Spain and my wallet was stolen.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Can you tell me why I was charged to withdraw cash?", "How do I become aware of where my funds come from?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "How does tranferring money into my account work?", "The wrong exchange rate was used when I bought something with a foriegn currency.", "Why was I charged a fee for my withdrawal?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please help me with this problem or let me know if you have any alternatives", "What should I do if I think someone stole my details and used my information to make some transactions?", "How do I see my source of funds?", "Questionable transactions on my account.", "How can I look at where my available cash is coming from?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I need a transaction reversed from my account.", "Can I see where my money is being transferred from?", "Are there steps to see where my funds come from?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Is there any way to know how the transaction got on my account?", "How long does it take for money to reach my account?", "Which fiat currencies do you support?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "What would the price be for an expired card replacement and how long will it take me to get it?", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "How long does it typically take for a pending ATM withdrawal to clear?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "How long do I need to wait to see an update after I make a bank transfer?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "What currencies and cards do you support?", "Is my pending cash withdrawal processed?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "I would like to know which fiat currencies are recognized by your organization.", "How long does it take for a transfer to be in my account?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "How long until the money is in my account?", "How long will it take for my cash withdrawal to stop pending", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "What currency can I use to pay for a top up?", "How do I report a cash withdrawal that wasn't me?", "How do I exchange my GBP to AUD?", "the exchange rate on my payment was wrong", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "Why am I unable to withdraw money even though in the past I've done it just fine?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I want to add money to my international card, so are there any fees charged to do this?", "The amount of cash I selected to withdraw is different than what I received.", "How much are the fees for adding funds using an international card?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "The amount of cash i have received is not correct.", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I have a cash withdrawal that I don't recognize.", "I have money in a foreign account that I want to send to this account.", "Your exchange rate is totally wrong for my card payment", "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "Help, I need to top up my account. Where do I send a check?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "Account topping up bank transfers to my account assistance please?", "What is this fee for transferring money?", "Will you assess me more fees if I top up with an international card?", "How can I change the PIN? Do I have to go to a real bank?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "If I were to do a transfer, what is the rate for that?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "Why is the app showing a still pending message on a withdraw that has already been done?", "When I bought something abroad, the exchange rate was wrong.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Please help me, there is a transaction in the incorrect account.", "There is a cash withdrawl I don't remember.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Are there any discounts for frequent currency exchanges?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "How long will it take to receive my money from my transfer transaction?", "Hi something is going on with the app. I see some payments I didn't make?", "why has a cash withdrawal charged me?", "How do I interconvert between AUD and GBP?", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "Is there a discount for frequently exchanging currencies?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Help! The app has an ATM withdrawl that I didn't make.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "How do I go forth on transferring money into my account?", "There is a cash withdrawal on my statement that I don't recognize", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I have an unauthorized transaction on my statement", "The rate applied to my purchase in a foreign currency was wrong.", "When I'm traveling is it possible to add money automatically at certain time points?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Is there always a charge when withdrawing money?", "What ATMs can I withdraw money from?", "I'd like to know where my funds come from.", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "Why is my ATM cash withdrawal not working?", "I bought an item and the exchange rate was wrong.", "when will the balance on my account change form a transfer", "What is the exchange fee that is charged?", "Help! The app says I took out cash but I didn't!", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?" ]

[ "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "Why was the exchange rate wrong when I got cash", "I believe I got a wrong exchange rate when I got cash.", "I got cash abroad and the exchange rate applied is wrong", "I got less cash because of the exchange rate.", "The wrong exchange rate was applied to me while pulling out cash.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "The exchange rate was wrong in the foreign country I got cash in.", "Why is the exchange rate wrong for my international withdrawal?", "I didn't receive the correct exchange rate when I got cash.", "I got cash abroad and need to check the exchange rate", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "The exchange rate was different when I got cash", "you got the exchange rate wrong for my cash withdrawal", "While abroad, I got cash, and the exchange rate applied is wrong.", "I need an accurate exchange rate, when I make my withdrawals." ]

[ "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "How much can I top up on my card?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "Can it add money every so often automatically while I travel?", "There is an extra small charge on my card! What do I do?", "I need to transfer money into my account, how do I go about doing this?", "Does this app have the same exchange rate as third parties?", "I withdrew money from an ATM today, and now my account is showing a different amount than what I withdrew. I checked the amount the ATM gave me, and it looks like it gave me the wrong amount of money. What is the best thin for me to do to get this fixed?", "Why am I unable to withdraw my money through this card?", "Why did I get charged for withdrawing cash?", "I want to top up using cash, where can I do that?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "How can I use my credit card to transfer money?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "I want to do a swift transfer", "My money transaction can't be seen by the person I sent it to", "I am wanting to refill my card, is there a charge?", "Is it possible to get a transfer from SWIFT?", "Is a SWIFT transfer okay?", "Will a cheque suffice?", "I don't recognise a card payment", "on my statement there is a payment that I don't recognise", "There is an ATM withdrawl in the app I don't recognize.", "Will I be charged if I use European bank card for top up?", "do you have a fee for receiving a SEPA transfer?", "Is there a charge for a physical card?", "What is the exchange rate like on this app?", "I did a money transaction and dont have a receipt", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "what cards can i use to add money to my account", "I have an unfamiliar direct debit in my statement.", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "Was my card payment reverted?", "What is my money worth in other countries?", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "What countries can I use my account in?", "Is the exchange rate the same on weekends as the weekdays?", "My client was converting their Russian ruble into UK pound currency when they noticed their bill was much too high for the exchange. What happened?", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "Is there a way I can get my card expedited?", "Do I need a disposable card?", "how long do money transfers take?", "I cannot make a transfer to another account.", "Do I qualify for a visa card?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Can I see my available money?", "Why is there a fee for getting cash?", "Can I purchase with cash or cheque?", "I may have a fraud charge on my debit statement.", "Is there a top charge for US cards?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Are there fees for receiving a SEPA transfer?", "How are your exchange rates calculated?", "How long until I see a cash withdrawal?", "What is the exchange fee that is charged?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "I made a transfer and the receiver said they haven't actually received the right amount, but it's a bit less. Now I have to transfer more money to make up for the missing bit. Can you please alert me about this, what has been going on?", "Can I use cash to top up my account?", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "I am traveling to Germany, Will I be able to use my card there?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "Where do I pay with my debit or credit card?", "If I am not in the country and I need to change my PIN, how can this be done?", "How can I get a virtual card for a one-time transaction?", "I want to add money to my card, what payments do you accept?", "Can you tell me what the exchange fee is?", "Please explain the fee on a transfer I made.", "always exchanging currencies, do you offer a discount?", "I need more money in my account. Can I add more by transferring?", "What is the reason for my card payment to be reverted?", "I need to move money from another bank to this account.", "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?", "Are SWIFT transfers accepted?", "My account says I have money but I withdrew it in cash.", "Hi I'm sending some money over to an investment bank I do business and the transaction is being rejected. I'm not sure why as I think I have the right details.", "Can I change my PIN abroad?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Why am i being charged for withdrawing cash funds?", "How do I report a cash withdrawal that wasn't me?", "What is this fee for card payment?", "There is a weird payment in my statement.", "If I get a transfer from Europe, how long until it is in my account?", "How do you determine the exchange rate?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "What flat currencies do you use for holding and exchanges.", "I didn't set up a direct debit payment on my account.", "Can I Transfer from SWIFT?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "There are charges on my card that I haven't purchased.", "Where can I find information about where my money came from?", "What do I need to do to transfer money into my account?", "I need to make a transfer, what will the fee be?", "Is it acceptable to use my card anywhere?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "I've made a bank transfer but the money doesn't seem to be in my account.", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "My card shows a cash withdrawal I don't recognize.", "Do I get charged if i am getting money?", "Why was I charged a fee on a cash withdrawal?", "Why can't I take $100 out", "Why is your exchange rate for my card payment wrong", "Are there any charges for top ups?", "Where did my money come from?", "Can I get a card in the US?", "Is there anywhere my card will not be accepted?", "what is this fee for transfering", "Can i cancel a charge?", "Do I have to go somewhere to activate my card?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "How can I receive verification for the source of my funds?", "How do I top up my account with a bank transfer?", "Are extra cards free?", "Help me. There is a Direct Debit that I didn't make.", "Please explain to me the circumstances in which my card payment would be reverted?", "There is a direct debit charge on my account that is not mine.", "I bought something and I take issue with the exchange rate applied.", "Can i receive transfers from my employer to this account?", "Why was I charged extra on my last UK pound to Russian ruble exchange?" ]

[ "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I noticed the exchange rate for cash withdrawal isn't right.", "I was needing you to see if the exchange rate is correct from when i got cash", "why is the exchange rate for a Foreign ATM different", "I think the exchange rate for my for my cash withdrawal is wrong", "I took out a foreign currency and the exchange rate is wrong.", "The cash withdrawal exchange rate is not correct.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "I didnt get the correct exchange rate for getting cash", "I think the exchange rate for the cash I withdrew wasn't correct.", "what are the exchange rates for getting cash", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "The exchange rate is incorrect for my cash withdrawal transaction.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been." ]

[ "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "When will my funds transfer?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "Why am I being charged more on exchange with things I bought abroad?", "Why doesn't it work when I use American Express to try to add money to my account?", "Why was a transaction on my card declined?", "How can I transfer money to my account?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "There is a payment that has not processed.", "Why hasn't my return cleared my account?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Why has my top-up been reverted?", "where has my transferred money gone?", "The bank charged me fees for withdrawing cash!", "why wont my american express work to add money", "How do I change to AUD from GBP?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "Money transfer help? How long?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "There is a strange charge on my debit statement", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "Do you provide currency exchange to Euros?", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "I have an outgoing transaction", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "what is my monthly spending limit because i was refused my money at an atm", "When can I use money sent to my account?", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "My money is back in my account after a seller contacted me stating they never received payment. I am positive it was deducted out of my account. Please get this sorted out right away.", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "how come i can't find anywhere to load using cash", "There was an extra fee on my account when I got cash.", "where can i see money source?", "Is exchanging currencies one of your app services?", "Is there a limit on how much I can withdraw from my account without being charged?", "Can I withdraw money from another bank and transfer it into my empty account?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "An ATM fee was attached to my recent withdrawal.", "Do you charge a fee for adding money in USD?", "My American Express is in my Apple Pay and the top up is failing, why?", "Is it possible that my card payment was reverted?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "Why did it cost money to transfer funds?", "What are my options for holding money in multiple currencies?", "What kind of fiat currency can I used for holding and exchange?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "Is there a way to see where my money originally came from?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "Please help! There was an extra fee when I got cash.", "Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!", "Does it cost me to add cash?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "What fiat currencies can I use for holding and exchanging?", "I thought it was free to make a withdrawal. So how much does it cost now?", "Could you help my figure out the exchange fee?", "What is my money worth in other countries?", "How long will my ATM withdrawal be pending?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "For my account, how do I transfer money in?", "My app is showing a cash balance that I did not receive.", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "Why is there a charge for my transfer?", "How many different currencies can I have my money in?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "The ATM did not give me as much cash as I requested.", "Is it possible for me to top up with cash?", "has my card payment been reverted?", "I think I am a victim of fraud. I noticed there was a charge on my account that I didn't do because I haven't touched my card today. Can you please reverse the charge and refund my money?", "For what reason would a top up be reverted and returned to my account?", "Does a discount apply if I exchange currencies frequently?", "My cash withdrawal shows as pending still.", "How do I know where my money comes from?", "A false direct debit payment is showing in my app", "Why did they take more money out then I withdrawed?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "How much do I have to pay to accept an international transfer?", "When I travel, what will it cost to switch for my currency?", "What are the most current exchange rates?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "What currencies do you offer?", "Can I use this app for both USD and GBP?", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "There is random cash in my account.", "What us the fee to transfer money from my bank?", "I would like to exchange currencies, how do I go upon it?", "Why am I being charged to transfer funds?", "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.", "Will this app exchange currencies?", "In terms of holding and exchange, what fiat currencies do you use.", "I was charged extra for a withdrawal", "Why isn't my top up showing? Was the money reversed?", "How does tranferring money into my account work?", "If someone in a different country sends me money, do I have to pay a fee?", "There is a mysterious debit transaction on my statement", "I have an unusual payment in my statement", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Can I have a discount if I exchange currency often?", "There is a payment that is not mine in the app. Please advise/", "Will it be possible to change from USD to GBP with this App?", "Why was I blocked from withdrawing from the ATM?", "My transfer failed, why?", "I noticed a different charge while I was taking my money out.", "How do I transfer money to my account?", "There is a duplicate payment on my card. Why?", "I have a strange direct debit in my statement", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "What went wrong with my transfer?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "How can I tell where the money came from?", "The funds I transferred are not in my account" ]

[ "I think that the exchange rate for the withdrawal of my cash is not right.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "what is the correct exchange rate for getting cash", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "you got the exchange rate wrong for my cash withdrawal", "Can you please check the exchange rate when I was getting cash?", "The exchange rate for my withdrawal was wrong.", "I had trouble with an incorrect rate being applied when using the ATM with foreign currency.", "Help me! When I was abroad, the exchange rate was wrong.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "I don't think the exchange rate was right.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I withdrew cash abroad and the exchange rate applied is wrong.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost." ]

[ "Why am I not able to withdraw cash from this ATM?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "A payment on my statement is wrong.", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "I transferred money, but I think I've been charged a fee for it?", "Does a discount apply if I exchange currencies frequently?", "where is this money from", "When I add money to my international card do you charge a fee to do so?", "Will declined funds I tried to withdraw be returned to me?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Why can I not take out cash?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "How do I go forth on holding money in multiple currencies?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Is it possible to exchange currencies on the app?", "This transfer incurred a fee that I don't think is right.", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "How long does it typically take for a pending ATM withdrawal to clear?", "i received my American Express in Apple pay, is there a reason why top up is not working?", "What's the deal? My card was just denied for top up. Why is it not going through?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "I topped up and now my money is not there anymore! What happened to it?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Why won't the ATM let me withdraw money?", "After reviewing my charges, I see I was charged a fee for a transfer I did, why?", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "Will you accept my salary if it's in another currency?", "Will this app allow me to exchange currencies?", "How is the current exchange rate?", "How to receive transfers from my employer when I get paid in GBP?", "Why did my cash get charged a fee that should not be there.", "What is the base of the exchange rates?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "How do I deposit cash?", "I tried to withdraw $100 but only got $20. What happened?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "Why is there a fee for withdrawing?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "What are my options for holding money in multiple currencies?", "My balance is not right. It has not been updated for the cash or cheque deposit.", "I need AUD not GBP, how do I change it?", "What different currencies can I get?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.", "where do I go to top up with cash?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "Why did you charge me extra when I withdrew cash?", "Can currencies be exchanged on this app?", "I have never been charged a fee for cash withdrawal before. When did that change?", "The app says I made a cash withdrawal that I didn't make", "Why am I seeing a direct debit thats not mine?", "How can I top up with cash?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Why did I get less cash than what I asked in the ATM?", "Can you please explain to me why there is an extra €1 fee in my statement?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "how come when i asked for 100 it only gave me 20.00 in the app", "Do you have a list of exchange rates?", "Its been several days and my cash withdrawal is still pending. Why?", "Why did I get charged a fee when I tried to obtain cash?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "What currencies do you accept to add money?", "I don't know what to do. Should I transfer funds. My account is out of money.", "What kind of fiat currency can I used for holding and exchange?", "Why would the app show a withdrawal that I did not make?", "My withdrawals were going smooth until I got declined today. What is going on?", "There is money missing from my account.", "What is the cost for currency exchanges?", "Why was my ATM withdrawal cancelled?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "How can you transfer my salary to my correct currency?", "Why can't I use my American Express with Apple Pay to top up my account?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "What currencies are available for my use in holding and exchange?", "Is my currency okay to add money with?", "Are there any extras for exchanging currency?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "Is there any way to get my salary in a different currency?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "Why isn't my top up showing? Was the money reversed?", "There's a cash withdraw on my statement that I didn't make.", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "Why is my app showing me taking money that I did not take out?", "Where did this extra €1 fee on my statement come from?", "Why is there a random withdrawal in my app?", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "Which ATM's can I use to make a withdrawal?", "I just had a look at my statement. Why have I been changed for using the ATM?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Can you tell me how to get AUD not GBP?", "I looked on the app and it says I withdrew cash. I didn't!", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Why is my cash withdrawal still showing as pending?", "What currencies do you offer?", "Is the 1 pound charge I can see an error or an incorrect entry?" ]

[ "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I noticed the exchange rate for cash withdrawal isn't right.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "Hello. I'm on holiday and didn't bring any cash with me. I need to withdrawal my home currency from one of your machines. Do you have any that will do this and is there a charge?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "what is the correct exchange rate for getting cash", "I believe my exchange rate is incorrect", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "I'm unhappy with the exchange rate your cash transactions.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I got cash and the exchange rate should have been different than it ended up being.", "I need an accurate exchange rate, when I make my withdrawals.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!" ]

[ "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I'm checking the app and I see a payment that's not mine.", "Where do my funds originate from?", "I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.", "I withdrew money but the full amount wasn't dispensed.", "There is a payment that is not mine.", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "What is the reason for the fee charge on my transfer?", "Why wasn't my payment accepted by the app", "I attempted to top up using my card, but now the money just disappeared?", "I would like to exchange currencies, how do I go upon it?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "Why is this payment on my app", "What do I do if I completed a money transfer but the recipient hasn't received it?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "What is the process for transferring money into my account?", "I need AUD not GBP, how do I change it?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "How do I know where my money comes from?", "Why hasn't my return cleared my account?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "I need to hold money, what currencies can I use?", "Can I hold money in multiple currencies?", "Do you happen to do exchanges of EUR?", "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?", "What happens if the ATM doesn't give the right amount of money?", "Money transfer help? How long?", "If I request that my funds be held, what currencies do you use?", "May I exchange currencies with this?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "What are the most current exchange rates?", "How much will I pay to exchange foreign currency?", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "While getting cash, I was charged a fee.", "how come i can't find anywhere to load using cash", "what currencies can i exchange between on your app?", "The app shows a withdrawal that I did not make or authorize.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "I was charged for getting cash.", "I tried to withdraw cash and got declined, why is that?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "What locations allow me to withdraw money?", "I wasn't able to withdraw money at an ATM", "How can I get my money that I didn't get from the ATM?", "I transferred some money and it didint arrive", "If I exchange foreign currency, are there any other charges?", "Is there any way to get my salary in a different currency?", "Is there a reason my transfer failed?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Why was my top up reverted?", "There is a Direct Debit that I don't recognize.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Why am I unable to withdraw my money through this card?", "Can this app help me exchange currencies?", "How does tranferring money into my account work?", "How do I send my account money through transfer?", "Which foreign currencies can I get transferred into my account?", "If I receive foreign currencies, am I able to exchange them on the app?", "What could possibly be the cause of my failed transfer?", "Is there a fee for transferring money", "how come my transfer declined", "Will I be charged a fee for exchanging foreign currencies?", "There is a payment I don't recognize", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "I was not given the amount of cash I withdrew", "Why is there a charge when I took out money?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.", "Is it possible to exchange currencies on the app?", "Do you know when the withdrawal will show?", "I need to get some Euros for my holiday. Am I able to exchange some of my money?", "I took cash and got charged a fee", "Where is my transfer from [country]?", "I took out money and there is a fee. Why?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "How does one send me money?", "Why has my payment not transferred?", "I don't think I made this payment that is showing up", "Which ATM's can I use to make a withdrawal?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "Can you tell me how to get AUD not GBP?", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "There is a direct debit that's not mine.", "I need to move money to another beneficiary. Why is it not working?", "How can I transfer some money into a foreign account?", "What is this fee for transferring money?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "how can i add money to my account if you don't accept cash", "Would I need to pay extra for currency exchanges?", "My card payment doesn't work.", "What should I do if I think someone stole my details and used my information to make some transactions?", "What should I do if I think there are unauthorized transactions?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!", "How much extra will I be charged for exchanging foreign currency?", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "I am from X but am traveling to Y - how do I get currency for Y?", "where do I go to top up with cash?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "Can I exchange currency to Europe?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "I got less than what i asked for in the ATM, why?", "How many currencies can I have money in in my account?", "My balance doesn't include my latest transfer", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "How do I transfer money into my account?", "Why did I get charged a fee when I tried to obtain cash?", "I got a declining message during a transfer? please tell me why", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "What is the best way to exchange currency?", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Why wont the ATM give me cash?", "Will I be charged for exchanging foreign currencies?" ]

[ "I was using foreign currency at an ATM, but the rate was typed in wrong.", "An overseas cash transfer did not work correctly", "The exchange rate for my withdrawal was wrong.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "how come when i got cash the exchange rate was different than it should be", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "Help me! When I was abroad, the exchange rate was wrong.", "I didn't get the right amount of cash because of the exchange rate.", "I think the bank made a mistake on the exchange rates", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "The exchange rate for the money I took out in a foreign country is wrong.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?" ]

[ "Where is the money I topped off with?", "I would like to know how exchange rates are calculated when transferring funds.", "I am adding money, what currencies do you accept to do this?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Which currencies do you accept for adding money?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "What do I do about a debit on my account that I didn't make?", "Transfers are supposed to be free. I just got a fee tacked on to something I bought abroad. Not cool. Figure out how to remove it.", "If I were to use a European bank card for a top up, will I incur a charge?", "Why has my card payment been reversed?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I need to top up, but I have to use an international card. Is there a cost for that?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "Why are you charging fees on cash withdrawals? I went to withdraw some money earlier today after buying groceries. There's a fee that wasn't there before.", "What does it mean if my cash withdrawal does not show up properly?", "My latest payment was declined, I was told everything was back to working order. What happened?", "Why is there a fee for an extra pound in my statement?", "Can you tell me why I was charged extra when I withdrew money?", "What is the cost for currency exchanges?", "I thought it was free to make a withdrawal. So how much does it cost now?", "How can I exchange to EUR?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "Money was taken out without my consent,", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "Could not complete transfer, states 'declined'", "Will you charge me more if I use a European bank card for a top up?", "Can you tell me how to get AUD not GBP?", "There is a direct debit I do not recognise in my statement", "I didn't get the correct amount of money from the ATM machine", "i entered my pin in wrong and got it frozen. how many tries do i have", "I see my top-up was canceled, but why?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "How come the money from the merchant appeared back into my account?", "Can you unblock my pin after too many wrong pin attempts?", "When adding money, what are the currencies you take?", "on my statement there is a payment that I don't recognise", "Is the exchange rate current?", "If I see a payment in the app that I don't recognize, what should I do?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "Is there a top-up fee if you add money in USD?", "Why was I double charged?", "Can this app be used to exchange currencies?", "What does it mean if my payment has been reverted?", "Why did my payment fail?", "My statement shows charges for things I never purchased. Were my account details stolen?", "What types of currencies do you accept?", "I didn't get the money I transferred", "How can I change USD to GBP?", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "When I travel, can it automatically add money in certain intervals?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "In my statement there is a payment that is I do not recognize", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "There is a payment that is not mine in the app. Please advise/", "Is it okay to hold money in multiple currencies?", "I did not do this payment", "Help, I don't see my money i just added.", "What caused my top up to be reverted?", "What stopped my transfer, from being accepted?", "My statement shows different transaction times.", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "What is the fee for accepting money from a foreign country?", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "May I exchange currencies with this?", "For what reason was my transfer declined?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I got charged a fee that shouldn't be there from my cash", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Why doesn't it work when I use American Express to try to add money to my account?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "I topped up but the app reverted it", "i disagree with a charge", "I see a charge for a direct debit that was not me.", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "My salary is in GBP, do I need to exchange it before putting it into my account?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "How do I unlock my account after typing in the wrong PIN too many times?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I'm not okay with this fee on my statement.", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "I made a mistake when making my last transfer, please cancel before it goes thru.", "How do I make a currency exchange?", "What will happen if I want to add money using an international card? Will I run into any fees?", "It didn't give me my cash", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Which country's currency do you support?", "Some cash I didn't get shows in my app", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I tried to top up using my card, but now the money just disappeared!", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "why was my payment reverted on the app", "Is this app capable of exchanging currencies?", "Why didn;t my payment work", "how come when i asked for 100 it only gave me 20.00 in the app", "I sent out money, but was charged extra for transferring. Why?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "Is there a fee when I add money to my international card?", "Why is there a pending hold on one pound on my statement?", "What steps do I need to take to exchange currencies?", "Will this app exchange currencies?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "My credit card for was not approved for a top-up transaction. What happened?", "Since I need to exchange currencies frequently, would you be able to offer me a discount?", "I was charged a fee for the transfer, but can you tell me why?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Do you offer any discounts for someone who exchanges currencies frequently?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "How man currencies can I hold?", "My product was faulty.", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "where is my unknown payment from?" ]

[ "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "what are weekend rates for getting cash", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I believe I got a wrong exchange rate when I got cash.", "The exchange rate applied was incorrect when I was traveling outside the country.", "Help me! When I was abroad, the exchange rate was wrong.", "The see the rate applied to my transaction was wrong at the atm.", "When I made a cash transfer abroad the wrong exchange rate was applied", "what are the exchange rates for foreign currency ATMs", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "The rate applied to my foreign currency at an ATM was incorrect.", "The applied exchange rate is wrong for the cash I got abroad.", "I got cash and the exchange rate should have been different than it ended up being.", "When I got cash I believe that the exchange rate was wrong", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?" ]

[ "Why didn't the ATM give me my money?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "Is there a reason there's an extra fee on my statement?", "I have a cash withdrawal that says it's pending, why?", "Why is this payment on my app", "I made a transaction but did it to the wrong account.", "The card payment I made didn't work.", "Is there a longer processing time for international bank transfers?", "What is the length of time for money to reach the account?", "Was there a problem with topping up?", "Why is there an additional fee showing on the statement I received?", "Why was my transfer stopped ?", "If I was travelling abroad, would I be able to hold currencies in euros?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "Do you have support for flat currencies?", "I transferred some cash and it has not arrived yet.", "Does it cost money to top up?", "I would like my money back for an item I purchased", "Can you tell me why I was declined from getting cash?", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "Why does it cost more to pay with my card?", "I recently got a new place while I'm staying abroad and have been using this account to manage payments, but suddenly I am seeing fees increase. Where are these additional fees coming from?", "I exchange currencies a lot. Can I get a discount?", "I see non-received cash in my app.", "How do I use the app to exchange currencies?", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "I purchased something and already received it, why hasn't the money taken out?", "I wanted to top up my account and it doesn't look like it worked", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I did a transfer. What is the extra fee?", "There is a duplicate payment on my card. Why?", "Will this app exchange currencies?", "I need a list of currencies you accept for exchange.", "I sent some money but the intended recipient says it hasn't arrived", "There is a suspicious direct debit payment.", "I transferred some money but it hasn't arrived yet", "Transaction showing up many times.", "How much is the limit for top-ups?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "I transferred some money but it is not here yet", "There's an extra fee on my statement, why is that?", "What fiat currencies are supported?", "My money I added isn't on my card.", "Is there a top up fee?", "The ATM didn't give me the the withdraw amount requested.", "How can I add money automatically?", "Why did I get less cash than what I asked in the ATM?", "Please explain the fee on a transfer I made.", "Tell me why there is an extra charge when I used an ATM?", "Does your app allow currency exchange from USD to GBP?", "Is there a top up fee for transfer?", "I was overcharged one extra pound!", "Why have I been charged a fee for transferring money?", "What happened to the money that I deposited?", "My cash withdrawal was partly declined", "Why is there an extra €1 fee in my statement?", "I was wondering if there were any discounts offered for frequent currency exchanges?", "Why do I see an extra €1 charge on my statement?", "I made a payment that is not yet complete.", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "Why would there be a payment on my account I don't recognize?", "Where is an ATM?", "I attempted to top up using my card, but now the money just disappeared?", "I am seeing inside the App a some cash withdrawal that is not mine", "Why did the ATM cancel my transaction", "How do I change GBP to AUD?", "I topped up but my money is not showing. Why is that?", "Why would a cash withdrawal still be pending?", "Some cash I didn't get shows in my app", "I tried to transfer money but it didn't go through", "What are the additional charges for a SWIFT transfer?", "How can I look at where my available cash is coming from?", "I am seeing in the App a some cash withdrawal that I did not do", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "I don't know what to do. Should I transfer funds. My account is out of money.", "Where can I find the source of my available money?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "Can you please tell me why I was charged an extra fee on my transfer?", "I put some cash into my account but it's not displaying that on my balance.", "My cash transaction isn't showing on my receipt", "I am seeing in the App a some cash withdrawal that does not belong to me", "I made a payment but it was returned.", "How can I exchange USD and GBP in the app?", "I have used my account abroad for a while without any fees, why am I being charged additional fees all of a sudden?", "Why do I have an unexpected fee on my bill?", "How do I go about exchanging currencies with this app?", "I was charged an extra pound for no reason. Why is that?", "I may need to exchange my USD for GBP, can your app do that?", "I was double-charged for a transaction", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "When I travel, what will it cost to switch for my currency?", "Why has my payment not gone through?", "There is a Direct Debit that I don't recognize.", "I have an unknown debit charge in my statement, why?", "Cash has been deposited this morning but it hasn't came through.", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "is there a way to do top up with cash deposit", "Can I cash deposit to top up my account", "Does this app allow currencies to be exchanged?", "Where is the money I put in the bank?", "WHAT IS THE REASON FOR THAT", "I was charged a fee when I transferred my funds, why?", "Where did the €1 fee in my statement come from", "where is my unknown payment from?", "I accidentally made a transaction to the wrong account.", "There is a fee from a transfer that is not supposed to be here!", "Why is a payment I made reverted back to my account?", "What flat currencies do you support for holding and exchange?", "Which country's currency do you support?", "My money transfer has not arrived.", "Why was my transaction declined?", "What is the dollar that I have pending on my statement there?", "I believe my money did not go through with my top up, was there a problem on your end?", "tell me why I was charged more with my card?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Why didn't my transfer work?", "I would like to exchange currencies on the app. How do I do this?" ]

[ "Why did I only receive this much currency?", "I did not get the right exchange rate while getting my cash out.", "you got the exchange rate wrong for my cash withdrawal", "I didn't receive the correct amount of cash when I exchanged it overseas.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "The exchange rate applied was incorrect when I was traveling outside the country.", "I got money overseas and the exchange rate was wrong", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I didn't receive the correct exchange rate when I got cash.", "The exchange rate for case abroad is applied wrong.", "I withdraw money abroad but I didn't get the right amount.", "The applied exchange rate is wrong for the cash I got abroad.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "I noticed my exchange rate was incorrect when I got cash.", "Exchange rate for my cash withdrawal is wrong", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong." ]

[ "This debit is not my transcation. How do I get my money out back?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "Why is my withdrawl to cash still pending?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "How do I cancel my transfer?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "Could you refund my transaction, I paid it into the wrong account. I need to be able to pay it into the right account by tomorrow.", "I'm out of money, can I add money with my bank?", "Can I transfer money to my credit card?", "When will I see an updated balance after a transfer?", "is there a way to change name?", "How long am I to wait before the transfer gets to my account?", "Can i make transactions before identity verification is complete?", "When will my cheque process?", "How long does it take for money to transfer as my balance hasn't been updated", "If I add money with an international card, are there any fees?", "What currencies do you support?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "Is there a way you can have money from a purchase I made refunded to my account.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "You did not apply the correct exchange rate for an item that I bought.", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "The correct exchange rate wasn't given to me for an item I purchased.", "There is money missing from my account.", "Is it a good time to exchange?", "Why was my cash withdrawal declined?", "I would like to transfer some money from my other bank account into this one.", "I want to change my personal details.", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "How much would I be charged for a transfer?", "Why does it say pending cash withdrawal on my statement?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "I want to reverse a purchase. Can I cancel it?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "How do I modify my account details?", "The incorrect rate was used in my foreign purchase", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "What types of fiduciary currencies are supported for tenure and exchange?", "is there a way i can see source of money?", "Why do I see a random withdrawal in my app?", "What reasons could cause my top up to be reverted", "When will my transfer move from pending to confirmed?", "How to cancel a transaction", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Should my cash withdrawal still be pending?", "Please help me, there is a transaction in the incorrect account.", "There was a limited amount of money available at the time of my transaction.", "Is there a problem with receiving my salary in GBP?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "I made a mistake of transferring, can I cancel my previous transfer?", "How long does it typically take for a pending ATM withdrawal to clear?", "What are my bank details so I can do a transfer?", "Why was my card payment reverted?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "I need more money in my account. Can I add more by transferring?", "Can you tell me what the cash withdrawal is in my statement?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "I would like to revert a transaction I did this morning", "how can i change my details", "Is it normal to see a fee for transferring money?", "How can I change the PIN? Do I have to go to a real bank?", "Are there topping up fees if I have to transfer?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "Is there any amount in which I would get cut off from topping up?", "The exchange rate used on your app is really bad. I'm considering closing my account because of it.", "What are the fees for using transfer to top off my account?", "How long does it take to process transfers from Europe?", "I don't want the transaction to go through now", "I am looking to transfer some money from my other bank account into this one.", "My card payment was reverted, why?", "I don't understand why I was charged extra for withdrawing money?", "Hello, I noticed the money for an item I purchased online and have already received has been returned to my checking account. Was there an issue with the merchant accepting my payment? Or, possibly, with the bank sending it?", "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Where is my transfer from [country]?", "How long does it take to get money from Europe?", "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?", "Was my card payment reverted?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Can you help me with a weird charge? It's a pound charge that never goes away from the statement view on the app I'm using. It's not described as anything but \"Pending\", and that status has never changed during the last two days.", "There is unexpected money in my account.", "I'm concerned because my cash withdrawal is pending.", "What can I expect if I use bank transfer to top up my account?", "How long do I have to wait for my transaction to be completed?", "What does a transfer cost?", "Is there any way to know how the transaction got on my account?", "Is it possible to change my PIN?", "How long do I wait for a transfer from the United States?", "Can I change my PIN?", "What are the steps I need to take to cancel a transaction?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Hoe do i use my credit card to transfer money?", "How do I cancel a transaction?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "I have a fee listed for a transfer.", "Can I see where my money came from?", "I tried to withdraw money, but was unable to. Still says that the transaction is pending? Will this money disappear??", "Is it possible for me to top up with cash?", "I need to transfer money to my account from another bank", "Is it possible to transfer money to my credit card?", "Can you explain the various transaction times shown on my statement?", "Can I transfer money using the SWIFT service?", "Where's accounting for my cash withdrawal?", "How much do I have to pay if I want to transfer money?", "where can i see money source?", "Where do I go to change my account details?", "When will money be available in my account?", "What do I have to do to cancel a transfer?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "How much does it cost to do a transfer?", "Can I use this app for any currency?", "What all currencies can be exchanged?", "I have no more money in my account. Is there a way to do a bank transfer to put money into my account?", "Why was I charged a higher exchange rate when I bought something abroad?" ]

[ "Why did you give me so little currency?", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "I think I was charged a different exchange rate than what was posted at the time.", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "When I received my cash; they had my exchange rate incorrect.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "Is there extra fees for making a withdraw in a different country at a cash machine.", "My cash withdrawal charged me the wrong exchange rate", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "I was needing you to see if the exchange rate is correct from when i got cash", "Rates were applied wrong while using foreign currency at an ATM.", "why is the exchange rate for a Foreign ATM different", "I was using foreign currency at an ATM, but the rate was typed in wrong.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I got money overseas and the exchange rate was wrong" ]

[ "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "For some reason my card payment didn't work", "I thought it was free to make a withdrawal. So how much does it cost now?", "WHAT IS THE MAIN REASON OF THIS PROBLEM", "Why did you revert my top up?", "I don't think I made this payment that is showing up", "I got charged and extra fee when I transferred money so why was I charged?", "I need to cancel an incorrect transaction.", "Does your system support multiple currency.", "Is it possible to change from AUD to GBP?", "What is this $1 charge on my statement?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "When I withdrew my money, why was there an extra charge?", "Why is there some cash that I did not deposit in my account?", "Where is my missing cheque I deposited?", "It didn't give me my cash", "Hi, My money has not been credited to my account for which i have sent you cheque few days before. I am worried about the money please let me know the status.", "Do you offer any discounts for someone who exchanges currencies frequently?", "Good afternoon. I made a transfer from my UK bank account. I haven't seen anything on the account in the pass few hours. Please check the account to make sure everything is fine.", "why top up is not working even if I got my American Express in Apple Bay?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Is it possible to have a discount for exchanging currency frequently?", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Please help me unblock my pin which I put the wrong one too many times.", "Why did my payment get declined?", "what currencies can i use to add money to my account", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "Card payment was declined, do you know why?", "Are there any discounts in exchanging currencies frequently?", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "What is the extra €1 on my statement for?", "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "I got a declining message during a transfer? please tell me why", "what is this extra charge for a withdrawal?", "I got a transfer fail message, but no explanation of why-- what happened?", "Why was I double charged?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Is there something wrong with my top up I did an hour ago? it's still pending. I need that money, i cant afford to wait or have it come back to me.", "What are the currencies that are accepted to add money?", "Can I use this app for any currency?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "I just bought an item and changed my mind. I have not received it yet how can I get refunded. Thank you.", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "What fiat currencies are supported?", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "Does this app allow currencies to be exchanged?", "Why did my payment go back to my account when I bought something?", "Why isn't my refund on my statement?", "where is this money from", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "Is there a discount for frequently exchanging currencies?", "why have I got a pending transfer? I'm confused!!", "Why was my cash withdrawal declined?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "I've changed my mind on an item. How do I get a refund?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "There is a refund missing.", "has my card payment been reverted?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "What currencies or cards do you support for topping up?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Why has my top up been returned?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "The transfer I made isn't reflected in my balance", "I made a transaction, but I made it to an account I didn't mean to make it to.", "Which fiat currencies are supported?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "How many incorrect attempts cause card to be blocked?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "where do i find out about exchange fees", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "I got $20 when I should've gotten $100", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "Why is there an extra charge of 1 dollar on my statement?", "I don't think I made this transaction on my statement", "Is there a reason that my transfer failed?", "I just made an order and noticed an extra fee. Why have you charged me this without informing me?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Why is there a payment I didn't do in my app?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I'm checking the app and I see a payment that's not mine.", "Why did it decline my payment?", "If I bought something I didn't like, can I get a refund?", "I topped up but the app reverted it", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "I put money in my account a week ago but its still not there, what is happening?", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "What does the bank charge for lost or stolen card replacements?", "The app reversed a top off I had. What should I do?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "My transfer did not work, what was the reason?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "If my PIN number is rejected, how do I solve it?", "I was blocked by using the wrong pin too many times, can you help me?", "How much are the fees for adding funds using an international card?", "Do you have support for flat currencies?", "If I exchange currencies on a regular basis, is there a discount?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "i need a refund from you because the merchant is refusing, can you do that?", "How many currencies can I have money in in my account?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Why has transferring money resulted in a charge?", "Transaction refund missing from my statement.", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?" ]

[ "The cash abroad exchange rate is applied wrong.", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "A wrong exchange rate was applied to a transaction made abroad.", "The rate of exchange for my cash withdrawal is wrong.", "After I got my cash, I found out my exchange rate was wrong.", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "While abroad, I got cash, and the exchange rate applied is wrong.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "what are the exchange rates for foreign currency ATMs", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "Why is the exchange rate wrong for my cash withdrawal?", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "There was an error in exchange rate for my cash withdrawal", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I withdrew cash and I think the exchange rate is wrong.", "Why did I only receive this much currency?" ]

[ "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Why did I get charged one pound seemingly randomly?", "Why did you charge a fee when I withdrew from an ATM?", "I have a confusing payment appear on my statement and I don't recognise it!", "Please provide currency exchange rates", "Two days ago I did a transfer to another account within the country. It doesn't appear the transfer went through. I have verified the account number several times. Could you please check on this for me?", "Why was my account charged for using an ATM?", "What is the time period for money to be transferred?", "What is the dollar that I have pending on my statement there?", "How are cash withdrawals pending?", "Some cash shows up on my app.", "why was i charged a small amount", "A payment I made is for a wrong amount can you help me correct the mistake.", "what was the $1 fee i got", "Can this convert money?", "Is there a charge for cash withdrawals? I always thought it was free.", "What is the exchange fee that is charged?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "How much will I be charged for a cross-currency exchange?", "What is the exchange rate for EUR?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "Why is there a payment I didn't do?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "My app is showing a cash balance that I did not receive.", "Is there a fee when I add money to my international card?", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "This Direct Debit payment may not be right.", "How does tranferring money into my account work?", "When will my cash withdrawal show/", "Why did my transfer decline", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Do you have a list of exchange rates?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "has my card payment been reverted?", "How can I change USD to GBP?", "$1 extra has been charged on my statement, why is that?", "Why was I not able to take cash from the ATM?", "I want to know how many different currencies my money can be in", "Is there a reason why there is an extra £1 charge on my account?", "Why is the ATM not allowing me to get cash?", "Are there fees for adding money using an international card", "How do I get my cash withdrawal to show?", "I just did a transfer, but don't see the money in my account. What's up?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Why am I being charged to transfer funds?", "I looked on the app and it says I withdrew cash. I didn't!", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "I have not received the amount of cash i was supposed to.", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "Will my money be of equal value when I travel abroad?", "I had an unexpected fee", "I noticed that there was an extra charge fee on my account. Could You explain to me why?", "The ATM charged me an extra fee, Why?", "I paid with my card and got charged an extra fee, what's up with that?", "If I exchange currencies on a frequent basis can I receive a discount?", "I tried to withdraw cash and got declined, why is that?", "how can i add money to my account if you don't accept cash", "Is there any reason my cash withdrawal still shows as pending?", "Is my pending cash withdrawal processed?", "If my cash withdrawal is still not showing, is something wrong?", "I tried to transfer some money and it hasn't done it yet - what's going on?", "There was an extra fee when I paid with my card, why was i charged this extra fee?", "why was a extra fee added to my account for transfer ?", "There is unexpected money in my account.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "There is a cash withdrawl I don't remember.", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "how long til my cash out goes through?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "Are there any fees when exchanging to foreign currencies?", "Why does my transaction have an added fee?", "Why was my transaction charged an extra fee when paying with my card?", "Will you tell me how to exchange USD for GBP in the app?", "I didn't get cash from an ATM, but the app says I did", "Does your system support multiple currency.", "My app shows cash I didn't get.", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "What types of currencies do you accept?", "Can I top up using cash?", "Why was I charged for card payment?", "Is my fiat currency supported for both hold and exchange?", "I was denied cash at an ATM", "I deposited cash but it isn't showing up in my account", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "What is the base amount for cross-currency exchanges?", "Is it possible for me to top up with cash?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Why can't the recepient of my money transaction see it?", "What is the reason for the fee charge on my transfer?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "I was charged a fee for a transfer. Where did it come from?", "Why was I charged twice for the same thing?", "Is it normal to see a fee for transferring money?", "Where did my extra fee for the transfer come from?", "What foreign exchange rate will you use?", "I made a cash deposit going to my account but it is not there", "Why would the app show a withdrawal that I did not make?", "Why did using an ATM cause me to have an extra fee charged?", "I made a cash deposit to my account but it is not there", "When I went to get cash, it was declined!", "Why was a transaction on my card declined?", "What exactly is the exchange fee?", "Why did my card payment not work?", "my money, where is it coming from?", "Will this app allow me to exchange currencies?", "where do i find out about exchange fees", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "The ATM didn't give me enough money.", "Does it cost to exchange currencies with this card?" ]

[ "A wrong exchange rate was applied to a transaction made abroad.", "I took out cash abroad and the exchange rate isn't correct.", "You applied the wrong exchange rate while I was traveling outside the country.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "The see the rate applied to my transaction was wrong at the atm.", "I got less cash because of the exchange rate.", "On my last trip, I received the incorrect exchange rate.", "the exchange rate for my withdrawal is wrong", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "The ATM I used for foreign currency provided the wrong exchange rate.", "Why was my cash withdrawal given the wrong exchange rate?", "When I was abroad the exchange rate for me was wrong.", "I think the exchange rate is wrong for my ATM withdrawal", "The exchange rate applied was incorrect when I was traveling outside the country.", "Why is the exchange rate different than expected on my transaction?" ]

[ "Can I get a new card with new expiration date in China?", "why do your exchange rates change", "Is it normal to see a fee for transferring money?", "Why have I been charged a fee for transferring money?", "Which one are you? Visa or Mastercard?", "how come when i asked for 100 it only gave me 20.00 in the app", "I need to get some Euros for my holiday. Am I able to exchange some of my money?", "What should I do if I think someone stole my details and used my information to make some transactions?", "The amount of cash I selected to withdraw is different than what I received.", "How are exchange rates calculated?", "I could not transfer funds to a beneficiary; is there a problem with your software?", "Does this app exchange currencies?", "My job requires me to do a lot of exchanging currency, and I was wondering about any possible discounts or lower prices.", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I would like to change currency", "I paid with my card and got charged an extra fee, what's up with that?", "When can I use money sent to my account?", "I tried to buy something online but my funds were transferred back to my account. What is happening?", "What other fiat currencies can I use?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Where's the money from my transfer from Europe?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "What is the fee charged with this card payment?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "my money, where is it coming from?", "My purchase used the wrong exchange rate", "Why is my money gone right when I attempted to top up", "What is the source of the money in my account?", "Could you explain why my card payment did not work?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "The amount of cash I received did not match the amount I requested", "Can I hold more than one currency?", "Tell me how I can exchange between different currency.", "Is there a charge for getting my money?", "Is this app capable of exchanging currencies?", "Why do I get charged additional fees on some payments, but not others?", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Can I get some money exchanged?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "Please help. There is a payment in the app that isn't mine.", "Where can the card be used?", "Can I use any card and currency?", "Money transfer help? How long?", "There is an odd payment in my statement", "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?", "How do I locate my card?", "Why was the exchange rate so wrong when I bought something!", "My card payment wasn't accepted.", "extra fees on a cash withdrawal, not cool.", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "What is the estimated wait time on a US transfer into my account?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "How do I go about transferring money using my credit card?", "There is a card payment I do not recognise.", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "Does the fee for exchange change?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "Can I use my American Express card to add money into my account?", "Besides USD what other currencies can I have?", "I am adding money, what currencies do you accept to do this?", "Can you tell me your exchange rates?", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "I am travelling and I was wondering what your exchange rates are", "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "How do the foreign exchange rates work?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "What is this charge on my account for a cash withdrawl?", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Can am I able to exchange currencies?", "I've notice I was charged for withdrawing cash, can you explain why?", "A strange card payment, I do not recognize it.", "Why have I been charged a fee for card payment?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "I got charged and extra fee when I transferred money so why was I charged?", "I don't know why my card payment did not work", "Will my money be of equal value when I travel abroad?", "Is exchanging currencies one of your app services?", "How many different currencies can I have my money in?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "My card payment won't work.", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "How can I move money from my account at a different bank to the account I have at this bank.", "Can I use a Visa or Mastercard?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "where is my unknown payment from?", "What do I do if I've been charged twice for the same transaction?", "Are there any fees when exchanging to foreign currencies?", "What currencies do you accept for adding money?", "I need to exchange foreign currency will i be charged?", "How do I find out why my card won't work?", "Is my card broken? I can't get cash out of the ATM", "There is a strange payment on my statement. What should I do?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "Will it be possible to change from USD to GBP with this App?", "Can this convert money?", "am suspicious of my card's security", "My account seems a bit off and getting weird charges.", "How do you exchange currencies", "Can you tell me the foreign exchange rate?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "When I travel, can it automatically add money in certain intervals?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "What is the exchange rate like?", "I am not sure but someone else might be using my card", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "What kind of currencies can I use to add money?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "How do I go forth on transferring a sum of money from one account to another?", "What currencies can I use to top up my account?" ]

[ "My cash withdrawal charged me the wrong exchange rate", "In receiving cash, the wrong exchange rate was used for my transaction.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "While abroad, I got cash, and the exchange rate applied is wrong.", "I withdraw money abroad but I didn't get the right amount.", "The rate applied to my foreign currency at an ATM was incorrect.", "Using international ATMs messes up the exchange rate.", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "When I got cash, the exchange rate applied was wrong.", "When I got cash, my exchange rate was wrong.", "Why is the exchange rate different than expected on my transaction?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I think the exchange rate is wrong for my ATM withdrawal", "Exchange rate for my cash withdrawal is wrong", "I took out a foreign currency and the exchange rate is wrong.", "Why is the exchange rate wrong for my cash withdrawal?" ]

[ "What currency is supported for exchanges and holding?", "What is the exchange rate like on this app?", "Are money transfers free?", "Is there a reason I was charged a fee for using my card as payment? I've never had an extra fee before.", "Why are there additional fees for transfers?", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "Do I get a mastercard and visa?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "I received an extra charge for using the card. Why?", "I am being charged the wrong amount on my card.", "Please help. There is a payment in the app that isn't mine.", "Why is there a fee for an extra pound in my statement?", "How do I verify my source of funds?", "What is the fee on my card payment?", "The exchange rate is incorrect for something I bought", "If I see a payment in the app that I don't recognize, what should I do?", "How can I use American Express to add money to my account?", "Something went wrong with my withdrawal. The amount of money isn't right.", "Can friends send me money?", "do you have a fee for receiving a SEPA transfer?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "How long do I have to wait for a transfer from the US?", "I would like to add money to my account through my American Express.", "What's up with the fee for getting cash?", "Why was there a fee when I pulled cash?", "This is not right, I was told I could take out cash at the ATM for free?", "What is my source of funds?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "Is the exchange rate current?", "how can i transfer money from american express card", "Will you tell me how to exchange USD for GBP in the app?", "I am worried about fees for top up cards?", "There is a duplicate charge on my account.", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "Why am I seeing a transfer fee?", "My card payment might have been reverted.", "Can you tell me where my funds come from?", "Do I need to establish I am paid in GBP before a transfer?", "what is this charge on my account", "I noticed additional charges when transferring?", "Can I use cash to top up", "It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!", "How much would an extra card cost?", "I bought an item at the wrong exchange rate.", "Can I get money out of any machine?", "A fee that shouldn't be there is there after using my card!", "There is a payment in the App that is not mine.", "How do I top up my account with a bank transfer?", "Can I use this app to change dollars into euros?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "Can you elaborate on why I have an extra charge just for transferring?", "Is there a cash withdrawal fee? Because I just got charged?", "can other people use the app to add money to my account", "Where can I find out where my funds came from?", "How do I stop fraud to my account?", "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "What currencies are approved to add money?", "Is it free to transfer money or is there a fee?", "There is a Direct Debit that I don't recognize.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I have an unauthorized charge.", "My receipt shows an extra charge on my transfer, why is this?", "Will I get Visa or MasterCard?", "Do you charge if I use a European bank card for top up?", "Where did this extra €1 fee on my statement come from?", "If I want to add funds to the account using American Express, how do I do that?", "Show me the source of my money.", "there is a debit i dont recognize", "What is this fee debit on my account?", "Why did withdrawing money cost me extra?", "Why can I not take out cash?", "Can I do a SWIFT transfer?", "What fiat currencies do you allow exchange with?", "How can I verify my source of funds?", "I bought an item and the exchange rate was wrong.", "what cards and currencies are accepted?", "Which ATM's am i able to change my PIN?", "why does my statement contain an extra fee?", "I need to know what charges I will incur for using a European card for top up.", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "Some cash shows up on my app.", "There is a withdrawal in my account I didn't make.", "There is a direct debit charge on my account that is not mine.", "Why did I have to pay an additional amount when using my card to pay?", "When can I expect the transfer to arrive in my account?", "How do you determine exchange rates?", "I noticed an extra fee when I paid with my card.", "Can I receive my card anywhere?", "How can I find out the source of my available cash?", "What is the process for using my credit card to transfer money?", "I got a fee when paying with my card", "If I need more than cards will I have to pay a fee to receive them?", "What do I need to do to verify my funds?", "Is there a reason I was charged a fee to transfer?", "Why am I charged a fee for withdrawing cash?", "I want to know the source of my funds.", "Where is the cash I deposited?", "Are there any charges for using a bank card to top up", "Do you accept exchanges to EUR?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "I was charged a fee for withdrawing cash.", "When I got cash I was charged an extra fee! Explain!", "Can I get a card even if I live outside the UK?", "Was I charged extra for using my card?", "How did you guys get your exchange rate?", "how much does it cost to add money to my card", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I have to verify my source of funds.", "How does the exchange rate work on this app?", "How much do I have to pay for the exchange fee?", "Is there any nearby ATM's?", "How can I look at where my available cash is coming from?", "Why isn't my purchase exchange rate correct?", "Why is there an extra fee charged?" ]

[ "Why was my cash withdrawal given the wrong exchange rate?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "My exchange rate is wrong when I get cash.", "When I was abroad the exchange rate for me was wrong.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "the exchange rate was different than expected", "how come my withdrawal rate is wrong for my cash withdrawal", "I was needing you to see if the exchange rate is correct from when i got cash", "I got money overseas and the exchange rate was wrong", "Is there a fee associated with using foreign exchange ATMs?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Can you look to make sure the exchange rate is correct", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I think the exchange rate for the cash I withdrew was wrong." ]

[ "I just did a transfer, but don't see the money in my account. What's up?", "At what ATM can I change my PIN?", "Help! I made a transfer in error and need to cancel it before it's complete!", "What is this strange payment in my account?", "Can I get a card outside the UK?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Why is my ATM cash withdrawal not working?", "Which ATMs accept this bill of fare ?", "What is the extra €1 fee in my statement", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "Can I transfer money using the SWIFT service?", "When will the money reach my account?", "how does my statement get updated so i know when a refund will reflect on my balance", "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "THere is some cash that is showing up on my app.", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "What do I need for the verification check?", "I urgently need to transfer something from China. How long can I expect it to take?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "How long before a bank transfer shows up in the account?", "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "How do I know where my funds come from?", "There is an urgent thing that I need to transfer from China. Approximately how long will it take?", "Can I use a Visa or Mastercard?", "Could you tell me the fiat currencies that you work with?", "What exactly is the exchange fee?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "What do I need to verify my identity", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I require verification for my source of funds.", "What is the extra €1 on my statement for?", "If I need to transfer something quick from China, how long does that take?", "How long does it take to make an urgent transfer from China?", "How can I verify my indentity?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "How do I find out my source of funds?", "Will there be any extra fees for European bank card for top up?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "So, my transfer is showing as pending, when will it actually go through?", "I need to withdraw money. Where can I do that?", "Is the 1 pound charge I can see an error or an incorrect entry?", "I need to top up cash, How do I do it?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I was just going over my transactions for the past couple of months and noticed a large type charge that I know I did not make. Even though it's been a while can I please still dispute this?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Will you charge me for topping up with a European card?", "My purchase used the wrong exchange rate", "My Apple Pay top up with my American Express card is not working? Please tell me why", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "There is a cash withdrawl I don't remember.", "Where is an ATM?", "I NEED TO KNOW HOW TO TRANSFER MONEY INTO MY BANK ACCOUNT. PLEASE HELP", "How can I view the source of my available funds?", "i put in money for vacation and its not showing. i need that money today, how long will it take", "What kind of cards an currency do you support?", "I would like to know how to work out where my funds came from?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "If my transfer is from Europe how long will it take?", "Is the exchange rate the same on weekends as the weekdays?", "I have a pending money transfer", "How does it work when I transfer money into my account?", "I'm interested in using fiat currencies, which do you support?", "A foreign purchase I made has the incorrect rate applied to it.", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "I need to know why a money transfer is available.", "How do I report a cash withdrawal that wasn't me?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Help me please, I need to top up cash.", "where is my unknown payment from?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "When will a transfer reach my account?", "How much would it cost me for a bank transfer to top up my account?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "How can I find the source for my available funds and money?", "How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "You did not apply the correct exchange rate for an item that I bought.", "What is the source of funds for my money?", "Can I use any card and currency?", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "Do I pay extra for exchange?", "Is there a fee for withdrawing cash?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "What is accepted in regards to cards and currencies?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Is my cash withdrawal pending?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Where do I find how to top off with a check?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "What all currencies can be exchanged?", "How can I transfer money between accounts?", "Is it normal to see a fee for transferring money?", "I need to know where my funds come from.", "My source of funds require verification.", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Can I top up using an international card", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Is my card broken? I can't get cash out of the ATM", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I bought an item at the wrong exchange rate.", "Is there a way to view the history on where my funds came from?" ]

[ "I didn't receive the correct exchange rate when I got cash.", "My cash withdrawl has the wrong rate of exchange.", "I feel like too much money was taken during my currency exchange.", "how come my withdrawal rate is wrong for my cash withdrawal", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "I don't think the exchange rate was right.", "Is there a fee for exchanging cash?", "The exchange rate for case abroad is applied wrong.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I found the exchange rate for my cash withdrawal is wrong", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "Why is the exchange rate wrong for my international withdrawal?" ]

[ "Some cash I didn't get shows in my app", "Does the app allowing exchanges between USD and GBP", "The amount of cash i have received is not correct.", "I lost my phone. Can I use my card without the app?", "Hoe do i use my credit card to transfer money?", "If I want to add funds to the account using American Express, how do I do that?", "Will it be possible to change from USD to GBP with this App?", "I am unable to use my card for some reason.", "There is an unauthorized fee.", "How can I move money from my account at a different bank to the account I have at this bank.", "I checked the app and there is a payment that I don't recognize.", "Some cash was withdrawn in the app, but I did not do it.", "I've deposited a check in my account but the cash isn't showing as available.", "If I was mugged and lost everything, how do I access my account and app?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Any hidden fees associated with the international card if money is added?", "Am I able to use Apple Pay?", "How much will I pay to exchange foreign currency?", "Can I cancel a transaction?", "how can i transfer money from american express card", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I am not recognizing a debit payment from my account.", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "Why did I get a fee from the ATM?", "Is payment required to get a card of my own?", "I exchange currencies a lot. Can I get a discount?", "How long with my cash withdrawal stay pending for?", "Will you handle EUR?", "I have a payment in my statement that is off", "How can I trade currencies with this app?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "I want to op up my account by using bank transfer. How do I go about it?", "Do you accept Visa or Mastercard?", "Why was my cash withdrawal declined by the ATM?", "There's a payment in the app that I didn't authorize.", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Do you charge extra for exchanging currencies?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Why would there be a payment on my account I don't recognize?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "Do you have Visa or Matercard?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "extra fees on a cash withdrawal, not cool.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Can I see where my money is being transferred from?", "What should I do if I can't use my card?", "The ATM took my card.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why did you charge a fee when I withdrew from an ATM?", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "Where can my card be used?", "How long do I have to wait for my bank transfer to appear in my account?", "is it possible to cancel transactions?", "What should I do since my card is trapped in the ATM?", "How can I exchange to EUR?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "When will my cash withdrawal show/", "Can I add funds to the card directly from my bank account?", "Does it cost anyting to get my own card?", "I cant transfer money into my account", "i didnt make these transactions, i think my card details might be stolen", "Can I use this app for both USD and GBP?", "How do I use cash to top up my account?", "What kind of charges should I expect to exchange currencies?", "what are your exchange rates at?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Should my cash withdrawal still be pending?", "From where are you getting your exchange rates?", "Can cash be used in physical locations to top up?", "What kind of ATMs would this card be accepted at?", "Hello. Can you tell me if you use Visa or Mastercard?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "I see a strange payment in my account.", "I couldnt transfer money from my account.", "Where are you getting your exchange rates from?", "My app is showing a payment that I know I did not do. Can you please cancel that transaction and credit my account please?", "Is there a fee to make a transfer?", "Will any ATM's decline my card?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "My cash withdrawal shows pending, why?", "There is a payment I don't recognize", "I need to know what your exchange rates are.", "Someone has been using my card. There are unfamiliar transactions on there. Can you freeze the card to keep this from happening?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "How come I was charged extra when I withdrew cash?", "Could I get a mastercard if that's reasonable?", "I put some cash into my account but it's not displaying that on my balance.", "How do I transfer money using a credit card?", "Why was my ATM withdrawal cancelled?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Why was I charged for cash withdrawal?", "I tried to use the ATM today but it would not accept my card.", "My card payments have stopped.", "When will a cash withdrawal show up?", "Unknowingly to me the payment sent to seller has been redeposied back in my account. I do not know why it would take out the payment and then put it back in my account. Can you resolve this as soon as possible?", "How can I change the PIN? Do I have to go to a real bank?", "My cash withdrawal says pending, why?", "I attempted to get cash in the ATM but I was denied", "The ATM won't give me my card back.", "How do I know where my money comes from?", "What exchange rates do you use?", "Is it possible to cancel a transaction?", "What's the procedure with currency exchange?", "Can i make transactions before identity verification?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "What is stopping my money from transferring?", "Are there only certain ATM machines where I can use this card?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "My funds are low, can I auto top up?", "There is a payment that is not mine in the App.", "I got less than what i asked for in the ATM, why?", "What do I do now my credit card has been swallowed by the ATM?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?" ]

[ "the exchange rate I got for cash was wrong", "the exchange rate for my withdrawal is wrong", "Why was the exchange rate different when I withdrew my cash?", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "The applied exchange rate is wrong for the cash I got abroad.", "I didn't receive the correct exchange rate when I got cash.", "Can you check the exchange rate on a cash transaction I did overseas", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "I got cash abroad and the exchange rate applied is wrong", "When I got cash, the exchange rate applied was wrong.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I'm unhappy with the exchange rate your cash transactions.", "I think when I withdrew money when out of country the exchange rate was wrong.", "The exchange rate for the money I took out in a foreign country is wrong.", "I was charged an incorrect exchange rate for a withdrawal.", "Rates were applied wrong while using foreign currency at an ATM." ]

[ "I'm trying to take money from my account but its not letting me. Help!", "Why can I not transfer money into my account?", "What is the fee for a foreign currency exchange?", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "I took out some cash from the ATM but it is still showing the transaction is pending.", "How long does the cash withdrawal take to pend?", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "Why was my cash withdrawal cancelled at the ATM?", "Where can I check to see where the money in my account came from?", "How come I got charged extra for withdrawing cash?", "I cannot get my card out of the ATM.", "Where is a Mastercard ATM?", "There is a payment on my card that I do not recognize.", "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?", "Can you tell me the foreign exchange rate?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "I want to transfer money from another account into this one.", "What is the fee if I use a European bank for a top up?", "is there a fee for a transfer? if so how much will it be?", "What other currencies are available to change to?", "Will I get charged fees when I add money with an international card?", "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?", "Is American Express supported for adding money into my account?", "How many currencies can I have?", "How can I solve my issue with holding multiple currencies?", "I am unable to use my card for some reason.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I was wondering if there were any discounts offered for frequent currency exchanges?", "I want to do a cash top-up", "Since I need to exchange currencies frequently, would you be able to offer me a discount?", "I am not recognizing a debit payment from my account.", "Is exchanging currencies a feature of the app?", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Why was I charged for withdrawing cash?", "Will you be able to exchange to EUR?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "my atm transaction was wrong", "Can I get a Visa instead of a MasterCard?", "How long will it take for my cash withdrawal to no longer show as pending?", "I wanted to withdraw $100 from the ATM but I only got $20", "Why am I being charged when I withdraw cash?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "If I get a transfer from Europe, how long until it is in my account?", "Does it cost anything to transfer money for a top-up?", "Does the app allowing exchanges between USD and GBP", "How do I cancel my card? There are charges on my account that I didn't make.", "Is there any fees for top ups?", "Do you know what your exchange rates are?", "Hi, I am trying to buy something online, but i think there is some issue in my card. As payment is reverted. Please help me in this as i am facing the same issue from last two weeks.", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "I don't think I should have been charged a fee to use my card.", "Will there be any extra fees for European bank card for top up?", "Which currencies do you work with?", "where do i go to transfer money from one account to this one", "My top up isn't in my wallet.", "If I use a European bank card for top up, Do I get charged?", "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "can i add funds with a card from the united states", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "How many different currencies can I have my money in?", "Why was I charged a fee on a cash withdrawal?", "Where is my cash deposit?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I've made a transfer, how long until the money reaches my account?", "How do I know how much money I will have when I travel abroad?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "I want to use bank transfer for topping up my account. How is it handled?", "What currency is acceptable for a top up?", "I have an outgoing transaction", "Is there any way i get a disposable virtual card as well?", "What's the problem? I thought you offered crypto top up. This doesn't appear to be working at all. My money has now vanished from my account.", "There's a card payment I didn't make", "Can I see where my money came from?", "There was a limited amount of money available at the time of my transaction.", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "HELP! I tried to get cash and it gave me some, but not the right amount!", "I got charged a fee that shouldn't be there from my cash", "Where is the cash I deposited?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Where do I pay with my card?", "Do you accept checks?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I withdrew some cash, when is it going to show?", "I want to do a bank transfer to this bank, from an account at another bank.", "Will a cheque suffice?", "I tried to get cash out of the ATM but it is taking too long", "How do I make sure my transfer isn't goin to an unsupported merchant?", "Can my friend send me money if it is not in US dollars?", "can my husband open an account and transfer money", "What is this fee for transferring money?", "I am trying to transfer money and something is going wrong.", "Does your app allow currency exchanges between USD and GBP?", "I think a card payment I made was cancelled, can you check?", "What places can I use my card?", "How much is it to use my US debit or credit card to top up?", "In what places can I use my card?", "Exchange rate for my card payment is wrong", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "My cash withdrawal shows pending, why?", "I would like to exchange currency What types are there?", "I really need money from my card today, but my card is getting declined. Please help!!", "Is it possible to get a Visa here?", "If I only have 1 other US card, can you take it?", "The app says I made a cash withdrawal that I didn't make", "I need to know your exchange rates.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Can you tell me the names of the fiat currencies that I can use at your institution?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "If there isn't much money left over, will it top-up automatically?", "Are there any limits on where I can use my card?", "How long will it take for the money to reach my account?", "What will my exchange rate be?", "Where is the nearest Mastercard ATM?", "Am I able to change my PIN at any cash machines?", "What steps do I do to transfer money using my credit card?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying." ]

[ "The exchange rate was different when I got cash", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "Is there a fee associated with using foreign exchange ATMs?", "Why was the exchange rate wrong when I got cash", "Can the exchange rate change while I am in the process of making a withdrawal?", "I wasn't applied the correct exchange rate when getting cash", "I think I was charged a different exchange rate than what was posted at the time.", "I got cash and the exchange rate should have been different than it ended up being.", "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "The rate applied to my foreign currency at an ATM was incorrect.", "My cash withdrawl has the wrong rate of exchange.", "You applied the wrong exchange rate while I was traveling outside the country.", "Why did my exchange rate change?", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "My cash withdrawal charged me the wrong exchange rate" ]

[ "My recent transfer didn't go through - why not?", "What is the procedure to transfer money to my account?", "I looked on the app and it says I withdrew cash. I didn't!", "Is there a limit on how much I can withdraw from my account without being charged?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "Are there any fees associated with receiving money?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I purchased an item and the exchange rate was wrong", "My payment for my card is not working", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "There is a payment that I made that hasn't gone through yet.", "I looked at my statement and found a payment I and found a mistake.", "How long do I have to wait until the transferred money shows up?", "Why was I blocked from withdrawing from the ATM?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I need to verify my funds.", "I would like to know how to work out where my funds came from?", "Why was the exchange rate incorrect for an item I recently bought?", "Was my transaction reverted with my card?", "You did not give me the correct exchange rate for an item that I bought.", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "I would like to transfer money into my account.", "This Direct Debit payment may not be right.", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I got charged a fee that shouldn't be there from my cash", "what are the reasons why you would not be able to process a payment", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I had cash transferred but the balance did not change.", "I transferred some money but it hasn't arrived yet", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "i noticed that the funds were returned to my bank account. What happened?", "I did a payment with my card but seem that didn't work, it's still listed as pending since a while ago. When does this actually go through?", "I was attempting to top up with my card but the money has vanished!", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Where is my money? I transfered it and it isn't in my account.", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "How do I send my account money through transfer?", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "I purchased something and the seller hasn't received the money yet, but it has been deducted from my account.", "I made a purchase but the exchange rate is wrong?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "Why was I not able to complete a transfer?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "I do not see the money I transferred into this account", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I was declined when trying to withdrawal cash!", "The refund I asked for isn't showing up", "Why did it decline my payment?", "Why was I charged when taking out money?", "Can I use your app to exchange between USD and GBP", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "There is a payment that is not mine.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Money is not in recipients account.", "Why can I not take out cash?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Can I exchange currencies?", "For some reason my card payment hasn't worked. what can I do to look into that?", "Is it possible that my card payment was reverted?", "My card payment did not go through.", "Why did I get a fee for getting cash?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Why can't I complete my transfer?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "My app shows cash I didn't get.", "the exchange rate at which my card payment is at is wrong", "How do I find out where my funds came from?", "I am having problems transferring to a beneficiary.", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "Cash withdrawal has been pending, why is it so?", "Can you let me know why my cash withdrawal is still pending?", "how can i add money to my account if you don't accept cash", "Why is allowance not being given to my beneficiary?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "There is unexpected money in my account.", "When will a cash withdrawal show up?", "There's a cash withdrawal I am certain I did not make", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I have cash deposit to my account but it is experiencing a problem", "Why doesn't the card payment work", "I haven't yet received money that I transferred", "Where'd the rest of my cash go from the ATM", "How can my account have money transferred into it?", "Can I have my money refunded for an item", "I was unable to transfer money to a beneficiary.", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "What happens if the ATM doesn't give the right amount of money?", "I need to transfer money into my account, HOW?", "My account got charged for taking out cash, why did this happen?", "I was checking my statement and I think one of my card payments has reverted", "has my card payment been reverted?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "My identity verification didn't work", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "Why is my cash withdrawal still showing as pending?", "The cash I asked for still hasn't been received", "What is the reason my transfer was declined?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "My funds are not transferring to my bank. Why is this not working?", "why was a transfer declined", "I attemped a transfer and it didn't go through.", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Why was my ATM transaction cancelled?", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "I tried to do a transfer but it didn't go through.", "Why couldn't I get cash from an ATM?", "I cant transfer money into my account" ]

[ "The amount of cash I requested to withdrawal did not match what I received when exchanged", "When I got cash I believe that the exchange rate was wrong", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?", "I got less cash because of the exchange rate.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "I think the exchange rate for my for my cash withdrawal is wrong", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "The exchange rate applied was incorrect when I was traveling outside the country.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "Why did my exchange rate change?", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I need an accurate exchange rate, when I make my withdrawals.", "I did not get the right exchange rate while getting my cash out." ]

[ "What is your opinion on the exchange rate?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How can I exchange currencies using your app?", "My card payment doesn't work.", "How much are the rates of exchange?", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I should not have been charged a fee for my transfer.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "why don't you accept american express for adding money to my account", "My card payment was reverted, why?", "Can you explain to me why a cash withdrawal shows up as pending?", "Is there a fee to exchange foreign money?", "How do I know what the exchange rate will be when I make an exchange.", "My money hasn't been transferred yet.", "I have a pending cash withdrawal", "How can I configure what currency my salary is in if it's in GBP?", "My money is all gone. What ways are okay to add money to my account?", "Which currencies do you accept for adding money?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I have foreign currency i would like to change how much will it cost me?", "where to i get my funds from?", "I'd like to use cash to top up. How do I find that option?", "Is there an extra charge to exchange different currencies?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Why is there a direct debit I didn't make showing in the app?", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "My card won't let me withdraw money.", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "I ordered something, and now I have buyer's remorse. Since what I ordered hasn't come yet, can you just cancel the payment since I already know I want a refund for it?", "I couldn't make a transfer", "There is a weird payment in my statement.", "Why did I get charged when getting cash?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "How do I top-up using cash?", "How long until I see a cash withdrawal?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "There is a direct debit payment that I did not make.", "I tried to pay through my account but the payment is not going through. What's going on?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I did not get the cash that is showing up in my app.", "I transferred some money but the receiver can't pick it up for some reason.", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "How do I report a cash withdrawal that wasn't me?", "Is my card broken? I can't get cash out of the ATM", "If I see a payment in the app that I don't recognize, what should I do?", "What is the exchange rate like on this app?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "Hi something is going on with the app. I see some payments I didn't make?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "Why do I have a pending cash withdrawal?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "There is unexpected money in my account.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "Do I pay extra for exchange?", "What is an exchange rate?", "What is the source of funds for my money?", "Why can I not get cash from the ATM?", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "Is it possible to exchange currencies?", "Why am I being charged when I withdraw cash?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "I added money but my top-up wasn't processed by the app.", "Could you explain why my card payment did not work?", "For what reason would a top up be reverted and returned to my account?", "I needed cash from the ATM but I couldn't get it.", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "There must have been a mistake, why was I charged an extra pound?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Why was I denied the option to transfer money to a selected beneficiary?", "Why am I charged a fee for getting cash?", "Why is my app showing me taking money that I did not take out?", "Why didn't the ATM give me my money?", "Cash withdrawal has been pending, why is it so?", "Is it possible to hold money in different currencies?", "I see a direct debit that I didn't authorize", "Tell me how I can exchange between different currency.", "how do I know where I can get money withdrawn?", "How do I use the app to exchange currencies?", "I was trying to top-up and my credit card was declined. Can you tell me why?", "Recently, a few weeks ago there was a transaction made on my account by some seller that I don't recognize. I am very certain that didn't happen and will like for you to trace back to make sure.", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I got the incorrect amount of money given to me from my account", "I have a payment I didnt make on my account", "Will you tell me how to exchange USD for GBP in the app?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "How can I check the exchange rate applied to my transaction?", "looking back on my transactions from a couple of months ago I have noticed a charge that is fairly large that I'm certain was not completed by me. I know it has been a while but can I please dispute this charge?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "There's a direct debit on my account that I didn't authorize", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "How can I change currency type?", "My card shows a cash withdrawal I don't recognize.", "I have an unknown debit charge in my statement, why?", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "I didn't make this payment!", "Why did my cash get charged a fee that should not be there.", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "Why was a payment cancelled on my account?", "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "My cash transaction isn't showing on my account", "my cash withdrawal has not come out of my account yet.", "How do I make a currency exchange?", "Why is there a charge when I took out money?" ]

[ "The wrong exchange rate applied to my cash withdrawal.", "While abroad I got cash, and a wrong exchange rate was applied.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "The rate of exchange isn't right for my cash withdrawal.", "I found the exchange rate for my cash withdrawal is wrong", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "I noticed my exchange rate was incorrect when I got cash.", "Using international ATMs messes up the exchange rate.", "what are the exchange rates for foreign currency ATMs", "Is there extra fees for making a withdraw in a different country at a cash machine.", "I withdrew cash and I think the exchange rate is wrong.", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost." ]

[ "I initiated a Bank transfer form Europe, how long will this take?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Why is the pending status on my cash withdrawal taking so long?", "Why would the app revert my payment?", "The atm didn't give me all my cash", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "What does it mean if my payment was reverted?", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get my money back. Please it's urgent.", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "Where is my cash deposit in my balance?", "I put cash in my account, but I don't see it.", "Will I see fees from adding money with an international card?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "Do you know why my card payment was reverted?", "The exchange rate that was applied for an international purchase was wrong.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Can i add a new currency to my account?", "I got my American Express in Apple Pay, why is top up not working?", "What is the dollar that I have pending on my statement there?", "My American Express is in my Apple Pay and the top up is failing, why?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Can you accept my other card from the U.S.? It is the only other one I have.", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "When I got cash, I'm pretty sure there was a glitch that overcharged me.", "I would like to exchange currency What types are there?", "Do I need to establish I am paid in GBP before a transfer?", "Would you be able to offer me a discount, since I need to exchange currencies frequently?", "my cash withdrawal is pending, why?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "There's a cash withdrawal I didn't make", "Where can I check to see where the money in my account came from?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Why is top up not working if I use my American express with my apple pay?", "why top up is not working even if I got my American Express in Apple Bay?", "why don't you accept american express for adding money to my account", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "Why did the cash deposit not show up in my account?", "Why did I get a different card then requested?", "Is there a charge or discount if I use a European bank in a top up?", "Why did you charge a fee when I withdrew from an ATM?", "Why did my cash get charged a fee that should not be there.", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "How do I find out how or where this transaction on my account came from?", "My card shows a cash withdrawal I don't recognize.", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "Do you offer a discount on multiple currency exchanges?", "How are the exchange rates for transfers calculated?", "Can you tell me why I was declined from getting cash?", "Will I get charged fees when I add money with an international card?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Is there a way to view the history on where my funds came from?", "What currencies can I use to top up my account?", "Was my transaction reverted with my card?", "Where is my last money transaction", "I got charged a fee that shouldn't be there from my cash", "Why didn't the ATM give me all my money", "Why have I been charged for pulling cash out of my own account?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "I see cash in my app but I did not get it.", "What flat currencies do you support for holding and exchange?", "i withdrew cash and dont see it reflected on the balance", "Hello I changed my mind and want a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "My cash withdrawal is showing as pending, why?", "I did not receive the right amount of cash I requested", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Are there charges for cash withdrawals?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "What physical locations can I use cash to top up?", "When will the cash that I put in the ATM be cleared from pending status?", "My statement shows different transaction times.", "How do I transfer funds if I am paid in GBP?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Why do I get declined when I try to withdraw cash?", "Why is my cash still pending that I put in ATM?", "Where is the money I pushed it's on my mobile app as being withdrawn.", "How long with my cash withdrawal stay pending for?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Why am I seeing a fee for transferring money?", "I found a transfer fee - is that correct?", "i tried to withdraw money from an atm and i was declined on front of my friends. Why did this happen?", "I didn't get the correct amount of money from the ATM machine", "Is there a fee when I add money to my international card?", "What do you use to figure out the exchange rate for the card?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "How can I get my money that I didn't get from the ATM?", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "I am using the app, and I see cash withdrawals that I did not authorize.", "My cash transaction isn't showing on my account", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Is my card broken? I can't get cash out of the ATM", "Why is it I am charged an extra fee when I use the ATM?", "Can I change my pin number at a cash machine?", "Has the check I deposited cleared to I can get the cash?", "I want to top up using cash, where can I do that?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Why couldn't I get cash from an ATM?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "Why did the ATM give me less money than what I requested?", "When will my cash withdrawal show/", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "where is my unknown payment from?", "Why can't I withdraw cash?", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "There's a cash withdrawal on my account that I didn't make", "How do I change to AUD from GBP?", "Are there any fees when exchanging to foreign currencies?", "I tried to top up using my card, but now the money just disappeared!", "At what cash machines can I change my PIN?" ]

[ "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "I got cash abroad and need to check the exchange rate", "The rate of exchange isn't right for my cash withdrawal.", "The exchange rate was wrong in the foreign country I got cash in.", "Is there a fee associated with using foreign exchange ATMs?", "I didn't receive the correct exchange rate when I got cash.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "When I got cash I believe that the exchange rate was wrong", "In receiving cash, the wrong exchange rate was used for my transaction.", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I didnt get the correct exchange rate for getting cash", "Why did my exchange rate change?" ]

[ "For some reason, I'm unable to transfer funds.", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "How is an exchange rate calculated?", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "What is my source of funds?", "I don't think I made this payment that is showing up", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "I was just contacted by a seller that let me know they didn't get my money even though I'm very sure it was removed from my account. Now it's back in my account. Get this resolved quickly.", "I am seeing in the App a payment that its not mine", "i tried to withdraw money but was told i didn't have funds", "After my checque or cash deposit, my balance didn't update.", "Balance hasn't been updated following a bank transfer", "I made a mistake when I did a transfer so now what can I do to fix that?", "Is there a fee for transferring money", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I want to top-up using cash", "How do you come up with your exchange rate", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "I put cash in my account, but I don't see it.", "I don't know why my payment didn't work.", "Why was there a fee for my transfer?", "Is there a reason why my transaction is taking so long?", "Why was I charged a fee for a transfer?", "I made a transfer and was charged extra. Why?", "I'd like to use cash to top up. How do I find that option?", "What is the reason I couldn't do a transfer to a beneficiary?", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I have questions about how to transfer money to my account.", "I have a payment that shows twice", "Is there a reason that the ATM declined my transaction?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Why didn't my balance change after I transferred some money?", "Why doesn't it show that I did a balance transfer?", "How do you top-up using cash?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "How can my account have money transferred into it?", "I tried doing an in country transfer earlier this week. I thought it would be there by now but I still don't see the money. Can you check the status on my transfer?", "What is the source of my available funds?", "Where'd the rest of my cash go from the ATM", "I still do not see the cash deposit in my account from last week. Why?", "What is the wait time until money reaches my account?", "Why hasn't my transfer gone through", "Why didn't my transfer to a beneficiary go through?", "Why is there a payment showing twice?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "Is there always a charge when withdrawing money?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "How can I transfer money to my account?", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Can I use my card to withdraw from my account?", "Why can't I use this beneficiary?", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "I have a payment I didnt make on my account", "Transaction refund missing from my statement.", "Can you please tell me why I cant get money from the ATM?", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I got less cash than the one I specified in the ATM", "Some cash I didn't get shows in my app", "How come I can't find my payment?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Tell me why there is an extra charge when I used an ATM?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "Why isn't my deposit in my account?", "My card won't let me withdraw money.", "my money, where is it coming from?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "There is a strange payment on my statement. What should I do?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "My ATM withdrawal was declined.", "what are the reasons why you would not be able to process a payment", "I did a cash deposit to my account but it doesn't show up", "I made a withdrawal from my account but it has not posted?", "It is listed in my app that I made a payment which I did not actually make", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Can I space out how often money is transferred along my travels?", "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?", "Why is your exchange rate so bad?", "I think something went wrong, I didn't get the right amount.", "What do I do about a debit on my account that I didn't make?", "Why is my refund missing from my statement?", "Reason for my card to decline", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Transferring money using credit card", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "What is the reason my transfer was declined?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "In my app, a direct debit payment I didn't do shows in my app", "My account balance has not updated to reflect my recent transfer.", "How to exchange my currency", "Why can't I make a transfer?", "Why is my beneficiary being denies?", "Why i'm I being charged an extra pound", "I just went through a old statement and noticed that a very large payment went through and i did not make it. It was from a few months ago, can I still dispute the payment?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "my check or cash deposit has not shown up", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "Why was there a transfer fee on my account?", "When will a transfer reach my account?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "Why wouldn't the ATM give me my money?", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "Please help! There was an extra fee when I got cash.", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I didn't receive the amount of cash I requested for the ATM.", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "My ATM withdrawal was cancelled", "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "The ATM didn't give me what I asked for but my balance says it did", "My account transfer was not cleared.", "How long does it take to get my money" ]

[ "The exchange rate for foreign ATM currency is wrong.", "Why did my exchange rate change?", "I was charged an incorrect exchange rate for a withdrawal.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "In receiving cash, the wrong exchange rate was used for my transaction.", "I did not have the right exchange rate applied to my situation of pulling out cash", "I did not get the right amount of money when I used a different country's currency.", "The exchange rate is incorrect for my cash withdrawal transaction.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Is there a fee associated with using foreign exchange ATMs?", "the exchange rate for my withdrawal is wrong", "The exchange rate was wrong?", "The wrong exchange rate was used for my cash withdrawal", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "The rate of exchange isn't right for my cash withdrawal.", "Can you please check the exchange rate when I was getting cash?" ]

[ "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "What is the source of the money in my account?", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "What is the base of the exchange rates?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "Will this app exchange currencies?", "Can I use this app for any currency?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Hey there's a fee for a transfer on my account. Why?!", "I got a strange cash withdrawal in my statement", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "Help, I don't see my money i just added.", "How do I report a cash withdrawal that wasn't me?", "Do I have to pay extra if I use an international card to top up my account?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Why was my card payment reverted?", "Can I use any currency to add money?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Is there a fee when I add money to my international card?", "There is a payment that has not processed.", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "How do I reverse a transaction on my account?", "Where is the transaction I made to a friend?", "Is there a reason why a recipient might not see my money transaction", "For what reason would a top up be reverted and returned to my account?", "help me find where this money came from", "Why was a fee changed for my transfer?", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Can you tell me what currency I can have?", "How do you decide what the exchange rates are?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Will my money be of equal value when I travel abroad?", "How many currencies can I have money in in my account?", "Why did my payment fail?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I desperately need to change my PIN, but I'm overseas on vacation right now. How can I do this?", "How do I find out how or where this transaction on my account came from?", "I have a strange cash withdrawal in my statement", "How can I change USD to GBP?", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "There was a direct debit I don't recognize.", "Why am I seeing a direct debit thats not mine?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "What other fiat currencies can I use?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "This Direct Debit payment may not be right.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "Do you charge a fee for adding money in USD?", "I see a cash withdrawal that I did not perform.", "How do I exchange USD to GBP?", "It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!", "Is there a way to tell where the money came from?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "Can you please explain to me why there is an extra €1 fee in my statement?", "there is a transaction on my account that i didnt make", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I have received my American express in apple play, looks like top up has an issue, please help?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "Can I exchange from USD to GBP?", "My app shows some cash I didn't get.", "I received the wrong color and size, can I return it?", "Can you change my currency to EUR?", "what currencies can I receive my salary in with this?", "My transfer failed to process correctly. Is there a reason this would happen?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "There is a direct debit I do not recognise in my statement", "I did a payment but the app reverted it", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "Can I space out how often money is transferred along my travels?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Salary in GBP has been received, does it need to be configured elsewhere?", "Why has my card payment been reversed?", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "There is random cash in my account.", "Is it possible to hold money in multiple currencies?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Why would the app revert my payment?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "Can I use this app to change money?", "What card or currency can I use to pay?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Payment I did not make.", "The fee charged when I changed rubles into British pounds was too much.", "Money was taken out without my consent,", "I have made a recent check and cash deposit that isn't reflected in my balance.", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "Do you know why my card payment was reverted?", "I topped up and now my money is not there anymore! What happened to it?", "I have a confusing payment appear on my statement and I don't recognise it!", "I didn't get all the money I asked for", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "why do I have an unknown payment?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "My card payment was reverted. Why?", "Why does my money come from?", "When considering currency holdings and exchanges, what fiat currencies are supported?", "I used the wrong ping too many times and now the account is blocked. How do I unblock?", "What caused my cash withdrawal to be declined?", "I believe there is a mistake because a payment I didn't make shows in my app.", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "I didn't mean to do the transfer, is there any way to cancel it?", "Help me. My transfer was declined. How could this happen?", "My card payment was reverted, why?", "How do I know what the exchange rate will be when I make an exchange.", "where has my transferred money gone?", "Why is a payment I made reverted back to my account?", "What commission do you take for currency exchage?", "I think something went wrong, I didn't get the right amount." ]

[ "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "My ecchange rate was wrong for a cash transaction.", "When I was abroad the exchange rate for me was wrong.", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "The see the rate applied to my transaction was wrong at the atm.", "The ATM I used for foreign currency provided the wrong exchange rate.", "I had the wrong exchange rate applied to some cash I got abroad.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "The rate applied to my foreign currency at an ATM was incorrect.", "I think that the exchange rate for the withdrawal of my cash is not right.", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "the exchange rate for my withdrawal is wrong", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!" ]

[ "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Can you tell me about the exchange fee?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "My account has a weird withdrawal.", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "Are there any fees when exchanging to foreign currencies?", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "When adding money, what are the currencies you take?", "There is a mysterious debit transaction on my statement", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "What is the strange cash withdrawal on my statement?", "Are EUR exchanges acceptable?", "Why do I have a charge for an ATM withdrawal? I thought these were free?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "Verify my source of funds?", "I entered the pin incorrectly too many times and now it is blocked. Can you help?", "There is a transaction showing in my app that I did not make as I have not used that card all day. Please reimburse this amount to my account.", "My wallet isn't showing my top-up, did I do something wrong?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I see a direct debit that I didn't authorize", "What is this €1 fee in my statement?", "Help! There is a cash withdrawl on the account that I didn't make!", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "What is the base amount for cross-currency exchanges?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "My statement shows charges for things I never purchased. Were my account details stolen?", "It looks like my card payment might have been reverted.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "Does this app allow currencies to be exchanged?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "What fiat money can I used in the exchange and holding?", "I need to know what flat currencies you support for holding and exchange.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "Is my card payment reverted?", "Please help me regarding a direct debit in the app that I don't recognize.", "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "What do I need to do to exchange my money?", "I have a direct debit on my records that is strange and I need help.", "Why has my top-up been reverted?", "Please let me know what currency I can use to top up my account?", "Is there a way to see my money's source?", "Why is my top-up showing as reverted?", "Will you charge me more if I top up with an international card?", "Why am I seeing a transfer fee on my bank statement?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "I think my transfer failed. What do I do now?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "i need a refund from you because the merchant is refusing, can you do that?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "has my card payment been reverted?", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "I need to cancel an incorrect transaction.", "Why is my transfer more expensive than I thought?", "What does it mean if my payment was reverted?", "I don't recognize this withdrawal on my statement", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I wondered if multiple currencies is okay?", "The transfer I made isn't reflected in my balance", "Is there a charge or discount if I use a European bank in a top up?", "Why has my card payment been reversed?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "Is the exchange rate the same on weekends as the weekdays?", "I see an unauthorized withdraw.", "There is a potentially fraudulent direct debit on my account.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "I am missing a refund.", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "Why is there a direct debit payment on my app that is not from me?", "My account is blocked because I entered the wrong pin too many times. Help me unblock.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I'm on vacation in Europe but I desperately need to change my PIN. Can I do this from abroad?", "There is a payment that is not mine in the app. Please advise/", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Transaction refund missing from my statement.", "I've tried many times to make a payment, but it's not going through. What's wrong?", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "There is a strange charge on my debit statement", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "There is a pending transaction on my account for when I tried to get money from the ATM earlier and it did not work. Can you fix this?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "My top-up was cancelled, could my bank be the problem?", "Please explain to me the circumstances in which my card payment would be reverted?", "Why isn't my balance reflecting a transfer I did?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "What could possibly be the cause of my failed transfer?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "I don't see me 'top up' in my wallet", "What happens when I money transaction doesn't show up on the receiving side?", "I'm checking the app and I see a payment that's not mine.", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "There is a fee I don't recognize on my statement.", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Is there a top-up fee if you add money in USD?", "Is it possible to hold money in multiple currencies?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "I see an unfamiliar payment on my statement.", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?" ]

[ "The rate applied to my foreign currency at an ATM was incorrect.", "There was an error in exchange rate for my cash withdrawal", "I used an ATM in a foreign currency but the rate applied is wrong!", "The rate of exchange isn't right for my cash withdrawal.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "The wrong exchange rate was used for my cash withdrawal", "My cash withdrawl has the wrong rate of exchange.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I took out cash abroad and the exchange rate isn't correct.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I think when I withdrew money when out of country the exchange rate was wrong.", "Why did I only receive this much currency?", "The exchange rate was wrong in the foreign country I got cash in.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "The exchange rate for my cash withdrawal was incorrect" ]

[ "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I couldnt get cash in an ATM", "I was getting some cash out of the ATM but it cancelled on me without warning.", "Tell me how I can exchange between different currency.", "Why was my payment cancelled?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "Can you let me know why my cash withdrawal is still pending?", "If I exchange currencies on a regular basis, is there a discount?", "Someone else used my card to withdraw cash from an ATM", "Where do my funds originate from?", "I see an unfamiliar payment on my statement.", "I just had a look at my statement. Why have I been changed for using the ATM?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "The cash I tried to draw from the ATM was not approved.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "I am confused about your fee structure and was disappointed to see a fee for my transfer.", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "Do I get a discount if I exchange currencies a lot?", "Why did you charge me for taking out cash?", "How much will I pay to exchange foreign currency?", "Is there a problem with receiving my salary in GBP?", "Was my transaction reverted with my card?", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "Why am I being charged more on exchange with things I bought abroad?", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "My card payment wasn't accepted.", "Could you inform me as to why I have been charged a higher fee for doing banking abroad.", "My payment came back for something i'm trying to buy online? it's been doing it for two weeks. do you know what the issue is?", "How do you decide what the exchange rates are?", "My refund isn't going fast enough.", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "Why was my Payment declined", "Can I receive money in a different countries money?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I'd like to know what you guys look at to decide an exchange rate", "I deposited a check yesterday and Im not seeing it in my account. i need the money, is there something wrong with my account? check it out please", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I keep getting an error message when I'm trying to transfer funds! Why aren't you accepting that?", "I asked for cash but I did not receive all the funds", "I need a transaction reversed from my account.", "Why is the app showing a still pending message on a withdraw that has already been done?", "I am adding money, what currencies do you accept to do this?", "Is currency exchange possible?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Can you change my currency to EUR?", "How much is the charge for a foreign currency exchange?", "Why would a merchant revert my payment?", "Will it be possible to change from USD to GBP with this App?", "What is the reason my payment was not accepted?", "I see non-received cash in my app.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Please provide currency exchange rates", "Can I withdraw money from another bank and transfer it into my empty account?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "Where is the money I topped off with?", "It looks like my card payment might have been reverted.", "What locations allow me to withdraw money?", "Why did my transfer fail?", "Why is there a fee for getting cash?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "I transferred money, but I think I've been charged a fee for it?", "Is it possible to exchange currencies?", "I have an unusual payment in my statement", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "What foreign exchange rate will you use?", "There is random cash in my account.", "I didn't get all the cash I asked for", "Why was money taken for a transfer?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Why wouldn't my withdrawal go through?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment.", "Please help my find out why there is an odd direct debit in my records.", "What does a pending cash withdrawal mean?", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?", "How long will a cash withdrawal be pending?", "What does it mean if my payment has been reverted?", "An ATM fee was attached to my recent withdrawal.", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Some of my card payments look different than where I purchased products from. Why is that?", "A withdraw I tried to make at the ATM was declined I don't know why.", "Why do I still have a pending cash withdrawal?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "why do I have an unknown payment?", "I withdrew money but the full amount wasn't dispensed.", "There was a limited amount of money available at the time of my transaction.", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "I don't know what to do. Should I transfer funds. My account is out of money.", "What currencies can I hold?", "Which currencies will you exchange?", "How do I top-up using cash?", "has my card payment been reverted?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "There is unexpected money in my account.", "I have a confusing payment appear on my statement and I don't recognise it!", "Do I need to convert my currency from GBP before transferring?", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "Can I top up using cash?", "Some cash has been withdrawn but I didn't do it.", "What exchange rates do you offer?", "I bought something on line a and the seller hasn't received the money I sent could you please tell me how long an EU transfer takes?", "I took out money, and didn't get all of it.", "Can I exchange from USD to GBP?", "Is it possible that my card payment was reverted?", "I want this amount reversed out of my account." ]

[ "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I believe my exchange rate is incorrect", "I was abroad and needed some cash, but I think the wrong exchange rate was applied to the transaction.", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "you got the exchange rate wrong for my cash withdrawal", "The rate applied to my foreign currency at an ATM was incorrect.", "I did not get the right exchange rate while getting my cash out.", "When I got cash the exchange rate was wrong", "The exchange rate for my cash withdrawal was incorrect", "The wrong exchange rate was used for my cash withdrawal", "I did not get the right amount of money when I used a different country's currency.", "what are the exchange rates for getting cash", "When I received my cash; they had my exchange rate incorrect.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "Why did you give me so little currency?", "When I got cash, my exchange rate was wrong." ]

[ "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "Will declined funds I tried to withdraw be returned to me?", "How can I hold and exchange fiat currencies?", "My receipt shows an extra charge on my transfer, why is this?", "Is there an additional charge for topping up using a European card?", "Is there a discount for frequently exchanging currencies?", "How do I fix a payment that was reverted", "I had a wrong fee charged at this ATM.", "Are there charges for cash withdrawals?", "Why was I charged for getting cash?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "Where do I go to change GBP?", "Is there a problem with receiving my salary in GBP?", "I don't recognize some transactions. Is someone else using it?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "Why is a payment I made reverted back to my account?", "I was charged for a cash withdrawal, why?", "For SEPA transfers, what kind of charge will be applied?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "What is the exchange fee?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "I have a cash withdrawal that says it's pending, why?", "Is it possible to have a discount for exchanging currency frequently?", "What's the deal? My card was just denied for top up. Why is it not going through?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "How can I change the PIN? Do I have to go to a real bank?", "If I add money with an international card, are there any fees?", "Why am I unable to withdrawal cash?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I am using the app, and I see cash withdrawals that I did not authorize.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "Why is my cash withdrawal pending?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "Why is there a charge on my account for taking out cash?", "If I am overseas, how do I change my pin?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Why is there a cash withdrawal I didn't make?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Are there limitations to what currency I can hold?", "Some of my card payments look different than where I purchased products from. Why is that?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "A payment is showing twice. Why is that?", "My cash withdrawal says pending, why?", "I got charged a fee that shouldn't be there from my cash", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "I got charged and extra fee when I transferred money so why was I charged?", "What currencies can I use to top up my account?", "There is a strange payment on my statement. What should I do?", "How many different currencies can I have my money in?", "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "Why did I only receive a partial amount of what I tried to withdraw?", "Why i'm I being charged an extra pound", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "What fiat money can I used in the exchange and holding?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I put some money in my account the other day but now its gone? Why is this?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "A false direct debit payment is showing in my app", "I want to add money to my international card, so are there any fees charged to do this?", "Will you help me unblock my pin after putting in the wrong pin too many times?", "i received my American Express in Apple pay, why is top up not working?", "I messed up and made a transaction using the wrong account.", "What would the approximate delivery date be if I transferred something urgently to China?", "What is the estimated time on an urgent transfer from China?", "my money, where is it coming from?", "Are there any discounts in exchanging currencies frequently?", "Questionable transactions on my account.", "Why is the pending status on my cash withdrawal taking so long?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "How is this transfer supposed to work? It's not working for me.", "I purchased something about one to two weeks ago but for some reason the payment was returned to my account today even though I've already received one of the items. Can you tell me what's going on?", "Do you support other currencies?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I received a fee for obtaining cash, is this correct?", "Which fiat currencies do you currently support? Will this change in this future?", "I didn't get as much cash as I asked for from the ATM, why?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "Are there going to be fees from adding money with an international card?", "Why hasn't my cash arrived from a deposited check?", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "Help me please, My Apple Pay American Express top up does not work.", "What are all the fiat currencies that are supported for both exchange and holding?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Can you convert to EUR?", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "How long does it take to verify a cash withdraw?", "Besides USD what other currencies can I have?", "I hate this ATM, it charged me an extra fee, Why did it charge?", "I made a mistake with a transaction!", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Do you charge for cash withdrawals? I want to get my hands on my own money and you appear to be charging me for the pleasure! Why is this, you'd never get this with my high street bank!", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "I'd like to know what the foreign exchange rate will be.", "Cash withdrawal has been pending, why is it so?", "How do I see my updated balance after I make a cheque or cash deposit?", "I see a reverted payment on my account. Why has this happened?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "How long does it take to make an urgent transfer from China?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Why is the cash not showing in my account for the check I deposited?", "Help! I think someone has made a cash withdrawal with my card!", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "Will you handle EUR?", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I see an extra 1£ charge on my app. Why did It charge me extra?" ]

[ "Please tell me how the exchange rate is determined. I was expecting more money for the transaction.", "I did not have the right exchange rate applied to my situation of pulling out cash", "what are the exchange rates for foreign currency ATMs", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Why was the exchange rate different when I withdrew my cash?", "While abroad, I got cash, and the exchange rate applied is wrong.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I got cash abroad and need to check the exchange rate", "You've incorrectly calculated the exchange rate for my cash withdrawal", "The exchange rate for my cash withdrawal was incorrect", "I did not get the right amount of money when I used a different country's currency.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "The exchange rate is incorrect for my cash withdrawal transaction.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "Why was my cash withdrawal given the wrong exchange rate?", "I think the exchange rate was incorrect." ]

[ "I received a fee I should not have.", "What are the currency exchange fees?", "How much is it to use my US debit or credit card to top up?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "What ATMs is the card okay to use at?", "What do I do? The ATM took my card!", "My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "My ATM transaction was cancelled.", "why was my payment reverted on the app", "Can I hold more than one currency?", "What went wrong with my transfer?", "why couldn't I get cash in the ATM?", "Can my salary be received and transferred to my current currency in my country?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "I need to know what your exchange rates are.", "Why can't I use my American Express with Apple Pay to top up my account?", "Why was I blocked from withdrawing from the ATM?", "What does it mean if my cash withdrawal does not show up properly?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I am trying to find out how to exchange currency X with currency Y.", "Hello, I found the card I misplaced and I need to reactive it, how do I do that?", "I need to cancel my card that got stolen a little while ago. Someone has already taken some money out and I don't want them to take anymore. Can you please do that?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "The card payment I made didn't work.", "The app says I got cash from an ATM but I didn't", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "How much does currency exchange cost?", "Can I change my pin at an atm?", "It looks like my card payment might have been reverted.", "Where did this extra €1 fee on my statement come from?", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "I got a fee for an ATM withdrawal.", "I tried to get cash in the ATM but it was not approved", "My top-up was cancelled, could my bank be the problem?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I believe there is a mistake because a payment I didn't make shows in my app.", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "Is it possible that my card payment was reverted?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "The ATM cancelled a transaction on me when I was trying to get some cash out.", "Can i add a new currency to my account?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "If I exchange currency frequently, can I get a discounted rate?", "Where is the transaction I made to a friend?", "Is there a reason why my card was declined when I attempted to withdraw money?", "Which ATM's accept my card?", "my cash balance less than what I thought", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "Where did your guys exchange rates come from?", "What types of currencies do you accept?", "How do I retrieve a trapped card from a ATM?", "What is the closest ATM?", "There is a direct debit I do not recognise in my statement", "My card payment was reverted, why?", "How do I avoid a fee to use an ATM?", "The ATM won't let me take out cash", "I did a transfer and was charged a fee that I shouldn't have been!", "What currencies do you accept to add money?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "What currencies and methods can i use to top up my account?", "I attempted to get cash in the ATM but it was not authorized", "How can I top up my account and which currency can I use?", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "Any hidden fees associated with the international card if money is added?", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Why is my app showing me taking money that I did not take out?", "Will you assess me more fees if I top up with an international card?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Why am I being charged more on exchange with things I bought abroad?", "Can I use a different bank ATM than my own?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "My statement shows a strange direct debit.", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "The ATM took my card.", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "there is a debit i dont recognize", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "How do I withdraw money?", "I can't get money out of the ATM", "I tried to make a withdrawal from the ATM, but it was cancelled.", "Can I have multiple currencies in my account?", "Are there any hidden extra fees for currency exchanges?", "What happens if the ATM doesn't give me back my card?", "What do I do if an ATM ate my card?", "The amount of cash I received was not the full amount", "Where can I find the exchange rate for my transfer?", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "There is a direct debit set up that was not authorized by me.", "Where is the money that I transferred.", "Why is there a direct debit fee in the App when I didn't do it?", "I couldnt get cash in an ATM", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "What is the source of the money in my account?", "What is the system for determining the exchange rate?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "The ATM ate my card; how do I get a new one?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "What should I do if I think someone stole my details and used my information to make some transactions?", "Why did the ATM give me less money than what I requested?", "Are there specific ATM's that I can draw money from?", "Where did my money come from?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "I want to know your exchange rates." ]

[ "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "While abroad, I got cash, and the exchange rate applied is wrong.", "The rate applied to my foreign currency at an ATM was incorrect.", "the exchange rate for my withdrawal is wrong", "I took out a foreign currency and the exchange rate is wrong.", "I think the exchange rate for the cash I withdrew was wrong.", "Using international ATMs messes up the exchange rate.", "I think the exchange rate was incorrect.", "I didnt get the correct exchange rate for getting cash", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I think when I withdrew money when out of country the exchange rate was wrong.", "In receiving cash, the wrong exchange rate was used for my transaction.", "I think the exchange rate is wrong for my ATM withdrawal", "When I got cash, my exchange rate was wrong.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "The wrong exchange rate applied to my cash withdrawal." ]

[ "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "Will there be a fee if I receive a SEPA transfer", "How can I cancel a transaction to a wrong account?", "I need to exchange my GBP to AUD, how would I do this?", "Can I use my American Express to add money to my account?", "Is there a charge for receiving money?", "I changed the currency, but why is it costing more?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "How come the ATM gave me less cash than what I asked for?", "What is the cost for physical cards?", "Where is the transaction I made to a friend?", "There's an unauthorized cash withdraw", "What do I do if the bank machine won't accept my PIN attempts anymore?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "How can I transfer money into my account?", "Can you please tell me why I cant get money from the ATM?", "What are the cards and currencies that you support?", "Are cards available in the EU?", "Can I use American Express to add money into my account?", "I just had a look at my statement. Why have I been changed for using the ATM?", "What is the extra €1 on my statement for?", "Why was I charged an extra fee when using an ATM?", "How long does it take for a transfer to reach my account?", "Please tell me, do you use Visa or Mastercard?", "i am express delivering my card to the us, how long will that take", "If i'm not in the UK, can I still get a card?", "Can you tell me when my money transfer will go through", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Is there a way to find an ATM around me?", "How can I get a virtual card for a one-time transaction?", "i withdraw cash from the ATM and was charged a fee", "Is it possible to get one the your cards in the EU?", "Which merchants accept my card?", "Is cash good to top up with?", "need to know where money comes from", "When is my balance going to update, I just transferred some money", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "My salary is in GBP, do I need to exchange it before putting it into my account?", "How can I transfer money to my account?", "I want to change my PIN - do I need to be in a bank?", "what do I need to do if the ATM kept my card?", "If I need to transfer something quick from China, how long does that take?", "What is the procedure to transfer money to my account?", "What are the steps to get my card back that was kept by the ATM?", "can i see money source?", "I got my American Express in Apple Pay, why is top up not working in my country?", "My card is expiring shortly. How much will it cost for a replacement, and how soon can I get it?", "how can i transfer money from american express card", "What are the fees associated with top up via transfer?", "Why are you charging me for ATM withdrawal? It has always been free before.", "In what countries do you do business?", "What is the age to open an account?", "What do you charge to top up US cards?", "When I'm traveling is it possible to add money automatically at certain time points?", "What are the top-up fees for my card?", "What can I expect if I use bank transfer to top up my account?", "What is the charge for a physical card?", "Is there a fee for paying by card?", "Where did this 1 euro fee come from?", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "How much does it cost for additional cards?", "I need to know how much it costs to transfer funds.", "How long does a UK transfer take?", "How much can I top up on my card?", "What is this strange payment in my account?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.", "I thought it was free to make a withdrawal. So how much does it cost now?", "How do I transfer money into my account?", "Why was my withdrawal requested cancelled by the ATM?", "Do you have a list of the cards and currencies supported?", "Will the card be a Mastercard or a Visa?", "Is there a transaction limit on a disposable card?", "What do I do if an ATM ate my card?", "Why can I not get cash from the ATM?", "why wouldnt the atm give me money", "Transferring money in 2018 to another country shouldn't take this long. My transfer has been pending for too long. I verified my account details are correct.", "What is the fee on my statement for?", "How long do European transfers take?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "After making a transfer from a UK account it's not showing up. How long do these transfers normally take for you? I want to be certain everything is all right.", "I have a service fee that I've never seen before. It showed up after I bought something from an international seller online.", "Is the fee with my cash withdrawal a mistake?", "What's the deal? Money has just disappeared out of my account. I thought you offered crypto top up and it doesn't seem to working.", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "What is the price for a physical card?", "The ATM will not let me get cash, WHY?", "Do exchanges cost more?", "What should I do since my card is trapped in the ATM?", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "I'm waiting for a transfer from the US, how much longer?", "Can I exchange and hold all fiat currencies?", "How do I get a card in the EU?", "What should I do with my stuck ATM?", "I can't figure out how to change GBP to AUD, what do I do?", "The correct exchange rate wasn't given to me for an item I purchased.", "If I were to do a transfer, what is the rate for that?", "I need to make a transfer, what will the fee be?", "I made a deposit in the ATM and it has not cleared", "I need to make a transfer from Europe, how many days does this take?", "where exactly does money come from", "Which US cards have top up charges?", "Why is the ATM not allowing me to get cash?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "What is the $1 transaction on my account?", "From where can I withdraw?", "If I live outside of the UK am I still eligible for a card?", "My app says I withdraw money from my account from an ATM.", "How do I transfer money between two of my accounts?", "I want to use bank transfer for topping up my account. How is it handled?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "Are there any fiat currencies that you will not work with?", "The exchange rate was incorrect for an item I bought.", "I was charged extra. Was the exchange rate for my payment last Saturday wrong?", "What is the process for transferring money into my account?", "What is the cost and time frame of getting a new card?" ]

[ "I got less cash because of the exchange rate.", "the exchange rate was different than expected", "I think the exchange rate for the cash I withdrew wasn't correct.", "I didn't receive the correct exchange rate when I got cash.", "Why was the exchange rate different when I withdrew my cash?", "The see the rate applied to my transaction was wrong at the atm.", "Is it possible to use an ATM when I am not in the country and make a withdraw with out extra fees?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I withdrew some cash and the exchange rate seems to be wrong.", "I got money overseas and the exchange rate was wrong", "The exchange rate was messed up from the ATM", "On my last trip, I received the incorrect exchange rate.", "what are the exchange rates for foreign currency ATMs", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "My exchange rate is wrong when I get cash.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?" ]

[ "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "I saw a payment i did not do", "I think my transfer was declined, but why?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Where did the €1 fee in my statement come from", "I don't recall making that payment?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "How is this transfer supposed to work? It's not working for me.", "My account is blocked because I entered the wrong pin too many times. Help me unblock.", "I would like to know how exchange rates are calculated when transferring funds.", "My credit card for was not approved for a top-up transaction. What happened?", "My cash received does not match what has been requested", "Please help me unblock my pin which I put the wrong one too many times.", "If I see a payment in the app that I don't recognize, what should I do?", "Why is there a fee for an extra pound in my statement?", "What does it mean if my cash withdrawal does not show up properly?", "My account seems a bit off and getting weird charges.", "I am adding money, what currencies do you accept to do this?", "What types of currencies do you accept?", "What do I do about a debit on my account that I didn't make?", "I want to add money but don't know what currencies you accept, can you tell me?", "How can I exchange to EUR?", "What's the deal? My card was just denied for top up. Why is it not going through?", "May I exchange currencies with this?", "Will I see fees from adding money with an international card?", "What would the approximate delivery date be if I transferred something urgently to China?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "How's the exchange rate looking right now?", "Can I use this app for any currency?", "I have been charged a fee that I didn't know about. Why have you charged me extra for card payments?", "Is the exchange rate current?", "Why was my card payment reversed?", "What fiat currencies can I use for holding and exchanging?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "What stopped my transfer, from being accepted?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "If I were to use a European bank card for a top up, will I incur a charge?", "Is there a way to see where my money originally came from?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "HELP. My account has been deducted already and the Seller says they haven't received the money yet? When can they expect it?", "I didn't get the money I transferred", "What do I do if there is an electronic debit that is not correct?", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "Was my transaction reverted with my card?", "Why is there a direct debit payment on my app that is not from me?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I did a payment but the app reverted it", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "Is there a top-up fee if you add money in USD?", "My card payment was reverted. Why?", "Is it possible that my card payment was reverted?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "I topped up but the app reverted it", "Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.", "I have moved to a new house and set up a rent payment to my landlord, it was supposed to be in her account a few days ago but it hasn't arrived. I definitely sent it to the right place, can you confirm where the money is?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "My statement shows charges for things I never purchased. Were my account details stolen?", "I am seeing in the App a some cash withdrawal that I did not do", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I transferred the wrong amount and would like to cancel the transaction.", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "I am seeing in the App a some cash withdrawal that does not belong to me", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "It didn't give me my cash", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "How come the money from the merchant appeared back into my account?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Salary in GBP has been received, does it need to be configured elsewhere?", "Why was my top up reverted?", "I sent out money, but was charged extra for transferring. Why?", "There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened.", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "i entered my pin in wrong and got it frozen. how many tries do i have", "Will you charge me more if I use a European bank card for a top up?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "Please explain to me the circumstances in which my card payment would be reverted?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "I do not need GBP, I need AUD, how do I convert it?", "My statement shows a strange direct debit.", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "Why was my card payment reverted?", "I'm interested in holding and exchange for flat currencies, what do you support?", "I've notice I was charged for withdrawing cash, can you explain why?", "Can you convert to EUR?", "Is it possible to change my pin if i am out of the country?", "I should not have been charged a fee for my transfer.", "Can you unblock my pin after too many wrong pin attempts?", "Which currencies do you accept for adding money?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I tried to top up using my card, but now the money just disappeared!", "How come the ATM gave me less cash than what I asked for?", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "I need to hold money, what currencies can I use?", "there is money in my account that i didnt put there", "Which flat currencies can I use from you?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "If I am not in the country and I need to change my PIN, how can this be done?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "How many currencies can I have money in in my account?", "I have a payment listed in error.", "Hey I want to get a refund on something I bought, but not sure how to go about it. Can you please just cancel the payment, I have not received the item yet.", "I made a mistake when making my last transfer, please cancel before it goes thru.", "Salary in GBP has been received. Does it need to be configured into another place?", "How can I change USD to GBP?", "How can I cancel a transaction to a wrong account?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "If I top up by card, what options do I have re: currency and card type?", "I thought I knew my password but I guess I was wrong, what can I do now?", "Is there any discount for someone that exchanges currencies frequently?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?" ]

[ "The exchange rate for my cash withdrawal was incorrect", "Can the exchange rate change while I am in the process of making a withdrawal?", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "Whats wrong with my currency exchange?", "Is there a fee for exchanging cash?", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I was charged an incorrect exchange rate for a withdrawal.", "what are weekend rates for getting cash", "When I got cash, the exchange rate applied was wrong.", "I believe I got a wrong exchange rate when I got cash.", "The wrong exchange rate applied to my cash withdrawal.", "the exchange rate was different than expected", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "My cash withdrawl has the wrong rate of exchange." ]

[ "ATM apparently not working? Couldn't access funds in my account?", "Does your system support multiple currency.", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "What is the reason for my card payment to be reverted?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "What happens when I money transaction doesn't show up on the receiving side?", "I have a strange direct debit in my statement", "Will it be possible to change from USD to GBP with this App?", "What should I do if I think someone stole my details and used my information to make some transactions?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "Tell me why my card payment would be reverted.", "I found a charge for a direct debit that was not made by me.", "I don't recognize some transactions. Is someone else using it?", "I want to return an item.", "Why is my cash request and the amount I received different?", "Do you know why my card payment did not work?", "help my money isnt showing up", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "For some reason, I'm unable to transfer funds.", "Do I have to pay more for exchanges?", "i noticed that the funds were returned to my bank account. What happened?", "If I see a payment in the app that I don't recognize, what should I do?", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "Why was I charged for transferring money?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "I could not get the cash I wanted", "Where's the money from my transfer from Europe?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "How can I trade currencies with this app?", "I need a transaction reversed from my account.", "I have a direct debit on my records that is strange and I need help.", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "my statement contains an unknown payment", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "What is the exchange fee?", "Why has payment been returned?", "I bought something but now I would like a refund. How do I do that?", "I'm not sure where this charge came from.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "There was a direct debit transaction I have don't think should be there.", "How many currencies can I have money in in my account?", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "There is a fee from a transfer that is not supposed to be here!", "I need to see where my money came from.", "I've tried many times to make a payment, but it's not going through. What's wrong?", "I have a payment I didnt make on my account", "How can I top up my account and which currency can I use?", "A duplicated payment was made for something.", "The ATM did not give me as much cash as I requested.", "My identity wasn't verified", "why cant you just refund me instead of a merchant", "what currencies can i use to add money to my account", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "how come my transfer didn't work", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "I was blocked by using the wrong pin too many times, can you help me?", "For what reason was my transfer declined?", "I could not get my transfer to happen correctly and was wondering why?", "Why didn't I receive the right amount of cash at the ATM?", "is the a reason why my transfer has failed?", "I want to revert a transaction I did", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "My money transaction hasn't arrived.", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Explain why my top up has been reverted please.", "I was mistakenly charged a fee for using my card.", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "Which foreign currencies do you accept for adding money?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "Do you allow currency exchanges?", "I made a card payment but it didn't work. Why not?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "It shows that the transfer on my account wasn't allowed.", "I travel a lot, can I get a bulk currency exchange discount?", "Which country's currency do you support?", "there is a debit i dont recognize", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "I think I was charged twice, please help!", "Can I use your app to exchange USD for GBP?", "Will you help me unblock my pin after putting in the wrong pin too many times?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "Where is the transfer that I did?", "Can I get my money back on an item?", "I was overcharged a pound.", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "What was the issue with my topping up?", "Something's wrong my card won't work.", "Which currencies can I use to add money?", "What currencies do you accept for adding money to my account?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Is there a reason to why I was charged twice for a transaction?", "Do you offer additional currency options?", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "Can you provide a reason as to why my transfer did not work?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "I need a refund. This is not what i wanted.", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "How do I get my money back for something I bought?", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "Is it possible to hold money in multiple currencies?", "What options do I have for holding currencies?" ]

[ "I feel like too much money was taken during my currency exchange.", "Why was the exchange rate different when I withdrew my cash?", "The exchange rate was wrong?", "While abroad, I got cash, and the exchange rate applied is wrong.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "Why did I only receive this much currency?", "I got cash abroad and the exchange rate applied is wrong", "what is the exchange rate for foreign ATMs", "I didnt get the correct exchange rate for getting cash", "I got less cash because of the exchange rate.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "what is going on with my cash withdrawal? the exchange rate is wrong", "I did not get the right amount of money when I used a different country's currency.", "I need an accurate exchange rate, when I make my withdrawals.", "My ecchange rate was wrong for a cash transaction.", "The exchange rate for the money I took out in a foreign country is wrong." ]

[ "Why am I being charged for getting cash?", "What is the source of funds for my money?", "There is a fraudulent payment!", "Someone withdrew money from my account, and it wasn't me.", "How can I hold and exchange fiat currencies?", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I have been charged a fee for getting cash", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "What is the time period for money to be transferred?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "I no longer want to transfer funds, can we cancel that transaction?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "A cash withdrawal has been done that I didn't do.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "Some cash I didn't get shows in my app", "I made a payment and it was reverted and wanted to know why?", "What should I do if I think someone stole my details and used my information to make some transactions?", "Looking at my account I've noticed a charge that appears to still be in progress. I had attempted to get money out of the machine earlier but the machine seemed to have been broken. I never received my money so will you please look into this for me? I don't want to be charged for money I never actually received.", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "I am seeing in the App a payment that its not mine", "Is there a problem with receiving my salary in GBP?", "How man currencies can I hold?", "I have a confusing payment appear on my statement and I don't recognise it!", "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Why is my cash withdrawal still showing as pending?", "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side.", "I transferred money, but I think I've been charged a fee for it?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "Where do my funds originate from?", "Can i add a new currency to my account?", "I did not receive the right amount of cash.", "Which fiat currencies are supported for holding and exchanging?", "I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go?", "There is unexpected money in my account.", "I noticed a different charge while I was taking my money out.", "I bought something and received it, but the payment went back to my account. Is the seller okay?", "Is there a charge for cash withdrawals? I always thought it was free.", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "can I have multiple currencies?", "My account got charged for taking out cash, why did this happen?", "I've got a problem - I purchased an item maybe a week or two ago, but to the payment came back to my account! I've already got what I ordered, so why are the payment funds showing up in my account?", "What do I do now my credit card has been swallowed by the ATM?", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "My transaction history is looking a little off. I have been charged twice for multiple different purchases, and would like to have those duplicate charges refunded.", "what is my monthly spending limit because i was refused my money at an atm", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "What do I do if I completed a money transfer but the recipient hasn't received it?", "I tried topping up using my card, but the money is gone?", "What do I do if there is a direct debit on my account that shouldn't be there?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "why cant you just refund me instead of a merchant", "What flat currencies do you support for holding and exchange?", "I know this very late, but I just went through my statements from the last couple months and there's one quite large-ish payment that I definitely haven't made. Is it still possible to dispute it?", "I bought something and returned it and the money from the return isn't in my account.", "I got cash and was charged a fee that shouldn't be there!", "Where is the money that I transferred.", "I've used my account frequently over the last month to manage my payments from abroad for my new place. I noticed that my fees have suddenly increased. As a frequent customer, shouldn't I be rewarded rather than suddenly being subject to a new fee?", "How can I top up with cash?", "What is the current exchange rate?", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Where do I go to change GBP?", "There is a payment that has not processed.", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "My cash withdrawal isnt showing on my account", "Is there any discount for someone that exchanges currencies frequently?", "What currencies and methods can i use to top up my account?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "What currencies do you support?", "Why is the app showing a still pending message on a withdraw that has already been done?", "How do I top up with cash?", "Are there limitations to what currency I can hold?", "How do I top-up using cash?", "My statement shows a strange direct debit.", "Hello I made a bank transfer couple hours ago from my UK account but it doesn't show up yet. Can you please check if everything is alright with it?", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "What kind of fiat currencies are supported for holding and exchange?", "I don't know what to do. Should I transfer funds. My account is out of money.", "How do I fix a payment that was reverted", "I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet. How long do EU transfers actually take?", "My currencies needed to be exchanged often and I was wondering if there were any discounts available for this?", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "Do you know why my card payment was reverted?", "Is it possible to top up with cash? If so how do I do it?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "What happened to my cash deposit?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Is it possible for me to top up with cash?", "What currencies are accepted to add money?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Is there a charge or discount if I use a European bank in a top up?", "I'm out of money, can I add money with my bank?", "Some of my card payments look different than where I purchased products from. Why is that?", "How much can I withdrawal in one month without incurring fees?", "A withdrawal is showing that I don't recognize", "How many different currencies can I have my money in?", "Why is there a direct debit payment on my app that is not from me?", "Hello I have a UK account. Can you please check if everything is alright with it? I made a transfer a couple hours ago but it doesn't show up yet.", "How is the current exchange rate?", "How often do your exchange rates change", "Why did you charge a fee when I withdrew from an ATM?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Something went wrong, I was charged an extra pound?", "How long will a cash withdrawal be pending?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "Which flat currencies do you support for holding and exchange?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "Your exchange rate was off. I was charged extra on my payment that I made last Saturday.", "I would like to know why a withdraw I made for some cash shows up as pending.", "I got less than what i asked for in the ATM, why?", "When I add money to my international card do you charge a fee to do so?", "What currencies are accepted for adding money?", "How do I transfer money to my account?", "Why was I charged a fee for withdrawing money?" ]

[ "My rate is not right when I used my card in a different country's money.", "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply.", "Why is the exchange rate wrong for my cash withdrawal?", "Is there extra fees for making a withdraw in a different country at a cash machine.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "Why was my cash withdrawal given the wrong exchange rate?", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "why is the exchange rate for a Foreign ATM different", "The exchange rate was wrong?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "When I received my cash, the exchange rate was wrong.", "I noticed the exchange rate for cash withdrawal isn't right.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?" ]

[ "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "Did my transfer fail?", "where has my transferred money gone?", "Does the fee for exchange change?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Why was my transfer stopped ?", "What went wrong when I tried to do my transfer?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "I received the wrong color and size, can I return it?", "Where do I go to change GBP?", "There is a direct debit I do not recognise in my statement", "Is there a problem with the top up system? My transaction hasn't gone through properly", "How many currencies can I have money in in my account?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "My money transaction hasn't arrived.", "What is this random charge of one pound doing on my account?", "Some cash is showing up in my app that I did not get.", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "Can you change my currency to EUR?", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "How come a fee was charged when I tranferred money", "Does your system support multiple currency.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Why was I charged for withdrawing cash?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Help! I think someone has made a cash withdrawal with my card!", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "How do I know where my money comes from?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Can I use any currency to add money?", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "How do you decide what the exchange rates are?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "When I got cash, I'm pretty sure there was a glitch that overcharged me.", "I got less than what i asked for in the ATM, why?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I'm trying to figure out the current exchange rate.", "I ordered something ages ago online but it's simply not arriving. I've got enough! Give me back my money, I'm not paying these people.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Can I use this app to change money?", "How many currencies can I have?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Why was my request for cash declined?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Why was a fee changed for my transfer?", "For what reason would a top up be reverted and returned to my account?", "Do you allow currency exchanges?", "Help me. My transfer was declined. How could this happen?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I sent out money, but was charged extra for transferring. Why?", "There is a cash withdrawl I don't remember.", "My statement shows different transaction times.", "I don't recognise a cash withdrawal", "How come the money from the merchant appeared back into my account?", "My cash withdrawal was short.", "I checked the app and there is a payment that I don't recognize.", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Where is the cash I deposited?", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Is the exchange rate current?", "Is my card payment reverted?", "Will I get charged fees when I add money with an international card?", "I didn't get the all the cash i wanted from the atm", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "Which forms of currency are accepted?", "I did not get as much cash as I requested at the ATM.", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "Can you tell me why I was charged to withdraw cash?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "is there a reason that my payment didnt go through", "I got my American Express in Apple Pay, why is top up not working in my country?", "Why was my transaction not approved?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I must have entered my PIN wrong.", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "Why was I charged for transferring money?", "When I was transferring money I was charged extra why?", "I transferred some money but I think it has gotten lost somewhere.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "My salary is received in the form of GBP. Is it necessary to configure this? If so, where is this done?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "There is a strange card payment I don't recognise.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "There's a payment that isn't mine on my app", "Is there a top-up fee if you add money in USD?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "How do I reverse a transaction on my account?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "How do I freeze my bank card, as there has been a strange withdrawal?", "Does this app have the same exchange rate as third parties?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "There has been an unusual withdrawal from my account, can you help?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "How can I withdraw money?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I saw a payment i did not do", "I withdrew money and got a fee, please explain", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Can I get my money back on an item?", "I might have been charged on my debit statement by fraud.", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I'm checking the app and I see a payment that's not mine.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "If I get a transfer from Europe, how long until it is in my account?", "I have a confusing payment appear on my statement and I don't recognise it!", "My statement shows a strange direct debit.", "What do I need to do to exchange my money?" ]

[ "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "I did not get the right exchange rate while getting my cash out.", "The see the rate applied to my transaction was wrong at the atm.", "how do you determine your exchange rates because one of yours was off when i got cash", "what are the exchange rates for foreign currency ATMs", "When I got cash, my exchange rate was wrong.", "what are weekend rates for getting cash", "The exchange rate you gave me for my cash withdrawal is wrong", "I don't think the exchange rate was right.", "Is there a fee for exchanging cash?", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I was using foreign currency at an ATM, but the rate was typed in wrong.", "Why is the exchange rate wrong for my international withdrawal?", "The ATM I used for foreign currency provided the wrong exchange rate.", "I think the exchange rate for the cash I withdrew was wrong.", "I was given the wrong exchange rate when getting cash" ]

[ "Can I do a bank transfer to put additional money in my account because I am out of money?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "I don't understand the money transfer process.", "Why was I charged a random fee for a transfer I made?", "My card payment didn't work", "How can I change my PIN even though I'm out of the country in Austria at the moment?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Can I get a refund?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Salary in GBP has been received. Does it need to be configured into another place?", "How can I receive money?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "My account transfer was not cleared.", "I found a charge for a direct debit that was not made by me.", "My American Express is in my Apple Pay and the top up is failing, why?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "My account seems a bit off and getting weird charges.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "I did a transfer and I was charged a fee that shouldn't be there!", "If I wanted to make a change from GBP to AUD what is the process?", "What are the currency exchange fees?", "Tell me your opinion on the exchange rate.", "Which currencies do you accept for adding money?", "Why did the bank reject my transfer?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Why was a fee changed for my transfer?", "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "help my money isnt showing up", "How can I change USD to GBP?", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Will I get charged fees when I add money with an international card?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "My money transaction hasn't arrived.", "My card payment did not work.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "i received my American Express in Apple pay, why is top up not working?", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "Why doesn't it work when I use American Express to try to add money to my account?", "A false direct debit payment is showing in my app", "I have a payment in my statement that is off", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "I travel a lot, can I get a bulk currency exchange discount?", "My statement shows different transaction times.", "How can I get my money that I didn't get from the ATM?", "Is something wrong with my account, my balance didn't change after I transferred some money", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "How do I exchange USD to GBP?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "What do I need to do to exchange my money?", "Why is there some cash that I did not deposit in my account?", "Where has my available money come from?", "There is a strange payment on my card.", "I put money in my account a week ago but its still not there, what is happening?", "Is there a money transfer fee?", "How do I find out where my funds came from?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "I need to see where my money came from.", "What other currencies can I hang onto?", "I need AUD not GBP, how do I change it?", "Can I have a discount if I exchange currency often?", "The app made a mistake and said I made a cash withdrawal.", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Can you please explain to me why there is an extra €1 fee in my statement?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "What is the fee for a foreign currency exchange?", "Why did my transfer fail?", "What is taking so long on my transfer from the US?", "When I withdrew my money, why was there an extra charge?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "Why i'm I being charged an extra pound", "Cash withdrawal was incorrect at ATM.", "Will you assess me more fees if I top up with an international card?", "I must have entered my PIN wrong.", "How do I get my refund back?", "I don't understand why I was charged extra for withdrawing money?", "How will I know what the exchange rate is?", "I received a returned payment that I made.", "Is my country's currency supported by your system?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I think there's been an unauthorized cash withdrawal from my account.", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "Will you charge me for exchanging foreign currencies?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "Where can I check to see where the money in my account came from?", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "How do I make a currency exchange?", "Is there a fee when I add money to my international card?", "Why didn't my transfer work?", "Where's the money I transferred into my account?", "I think I was charged by mistake on my debit statement.", "My payment didn't work and the money is in back in my account.", "If I exchange currency frequently, can I get a discounted rate?", "my payment was rejected, do you know why?", "Why isn't my top up working using my saved American Express in ApplePay?", "I made a cash deposit a few days ago and it's still not reflected in my account. Do you know what might have happened?", "My statement shows a strange direct debit.", "I checked the app and there is a payment that I don't recognize.", "Do I have to pay extra if I use an international card to top up my account?", "Do you happen to do exchanges of EUR?", "Hello, I have a pending transaction in my account due to an ATM machine that wasn't working. In any case if the transaction goes through, after how long can I get my money back?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "How can I tell where my funds came from?", "How often do your exchange rates change", "what is my monthly spending limit because i was refused my money at an atm", "How do I know where my money comes from?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about." ]

[ "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "Can the exchange rate change while I am in the process of making a withdrawal?", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "Using international ATMs messes up the exchange rate.", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "Whats wrong with my currency exchange?", "I didn't receive the correct exchange rate when I got cash.", "Rates were applied wrong while using foreign currency at an ATM.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "The applied exchange rate is wrong for the cash I got abroad.", "I am reluctant to use ATMs international because I don't get an accurate exchange rate", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "I had the wrong exchange rate applied to some cash I got abroad." ]

[ "What am I being charged an extra pound when I haven't bought something worth that much?", "I have not received the amount of cash i was supposed to.", "Help me. There is a Direct Debit that I didn't make.", "How is this transfer supposed to work? It's not working for me.", "where is my unknown payment from?", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "A cash withdrawal is showing up that I didn't do.", "Why do I get declined when I try to withdraw cash?", "I shouldn't have been charged but I see a fee, why?", "I transferred money and it didn't get there.", "Why did my transfer fail?", "There is money missing from my account.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "My disposable virtual card was rejected by the merchant, please help?", "I want to add money but don't know what currencies you accept, can you tell me?", "When I withdrew my money, why was there an extra charge?", "I did not charge my account for that transaction. That's an error.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I have a cash withdrawal in my statement. Why is that?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "Will this app allow me to exchange currencies?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I don't understand why I was charged extra for withdrawing money?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "What does it mean if my payment has been reverted?", "Can I exchange to EUR?", "why couldn't I get cash in the ATM?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "Where can I exchange my money for EUR?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "What are the currency exchange fees?", "What can I pay with? Does cash work?", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "I withdrew money and got a fee, please explain", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Will declined funds I tried to withdraw be returned to me?", "Did I do something incorrectly? Where is my top-up?", "What currencies can I hold?", "A few hours ago I made a bank transfer from my UK account but I don't see that it has arrived. Can you check and see if all is ok please?", "Is exchanging currencies one of your app services?", "I have a cash withdrawal that says it's pending, why?", "If I wanted to make a change from GBP to AUD what is the process?", "Why did I only get $20 when I tried to get $100", "How do I reverse a transaction on my account?", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "How can I solve my issue with holding multiple currencies?", "What happens if the ATM doesn't give the right amount of money?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "I didn't withdraw the amount of cash that is showing up in the app.", "Is there a fee for a cash withdrawal?", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "What currencies do you accept for adding money?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Why did I get charged one pound seemingly randomly?", "Can I have money of different country of origin.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Can I add money to my account with cash?", "I checked my statement and am being charged one pound. Where did this charge come from?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why am I seeing a direct debit thats not mine?", "on my statement there is a payment that I don't recognise", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Will I get charged on a foreign currencies exchange?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "In my statement there is a payment that is I do not recognize", "There is a cash withdrawal on my statement that I did not make", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "The ATM wouldn't let me withdraw cash.", "Where do I go to change GBP?", "I transferred some money recently and saw a fee on my account, what's that for?", "Why is there a direct debit fee in the App when I didn't do it?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "The card payment I made didn't work.", "I tried to get some with-drawls but the machine didn't work. The transaction still seems in progress.Seems like something is wrong,I don't want to be charged for Transaction i did not make.", "How often do your exchange rates change", "If I see a payment in the app that I don't recognize, what should I do?", "Does this app exchange currencies?", "If I exchange currency frequently, can I get a discounted rate?", "What is the system for determining the exchange rate?", "I made a payment but the app reverted the payment.", "Why did the cash deposit not show up in my account?", "Where is the money that I transferred.", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Payment I did not make.", "There is a payment that is not mine in the app. Please advise/", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "I got $20 when I should've gotten $100", "Can I exchange currencies usign this app?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Can you tell me why I was charged extra when I withdrew money?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Some cash withdrawal that I didn't make showed up in the app.", "How do I change currencies to euros?", "I am trying to find out how to exchange currency X with currency Y.", "I need to exchange a currency - can I do that here?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "How much is the charge for a foreign currency exchange?", "I would like to know what exchange rates you use?", "Why was my transaction declined?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "My PIN was entered wrong and now I am blocked. Please unblock.", "If I want to exchange currency, will there be extras?", "I didn't mean to do the transfer, is there any way to cancel it?", "I don't recognize this payment on my app, I am sure I didn't spend any money there." ]

[ "The exchange rate you gave me for my cash withdrawal is wrong", "I did not get the right amount of money when I used a different country's currency.", "I think the exchange rate for the cash I withdrew wasn't correct.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "On my last trip, I received the incorrect exchange rate.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "Can you check the exchange rate on a cash transaction I did overseas", "When I got cash, the exchange rate applied was wrong.", "I think the bank made a mistake on the exchange rates", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Why did my exchange rate change?", "I believe I got a wrong exchange rate when I got cash.", "I attempted to get money using a foreign currency at an ATM but the rate was highly inaccurate!", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!" ]

[ "My Apple Pay top up with my American Express card is not working? Please tell me why", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "How do I start an exchange between GBP and AUD?", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "Why is my app showing me taking money that I did not take out?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "There is a payment in the App that is not mine.", "Transfer unable to be completed, states 'declined'", "What is the strange cash withdrawal on my statement?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "Will I get charged for topping up with an international card?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Please help my find out why there is an odd direct debit in my records.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why is there an extra charge of 1 dollar on my statement?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "Why can't I use my American Express with Apple Pay to top up my account?", "Are there any fees for adding money with an international card?", "What kind of cards are supported? What currency?", "Needed gas, been delayed for half an hour.Please fix it!", "Are there going to be fees from adding money with an international card?", "Where is the money that I asked for? I asked for more than I got!", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "What time will a transfer from the US take?", "What extra charges are there?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I put some money in my account the other day but now its gone? Why is this?", "If I started the Bank transfer from Europe, how long will the process take to complete?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "is there a frequent currency discount?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "Is there an issue with my account? I don't see a cheque deposit that I made yesterday. Please assist.", "Why has my card payment been reversed?", "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I would like to exchange currencies", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I had a wrong fee charged at this ATM.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "Why is a payment I made reverted back to my account?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Can you tell my why my funds transfer did not work properly?", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "I believe my money did not go through with my top up, was there a problem on your end?", "Which fiat currencies do you currently support? Will this change in this future?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I accidentally put in the wrong pin too many times and now I need to unblock it. Can you assist with this?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Is there a way to revert a transaction?", "Help, the ATM didn't give me all the money I requested", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Do transfers from Europe take longer?", "Hello, I tried to take some cash out of the ATM but I looked at my statement and it still shows that it's pending. Is the machine broken? Will I receive my money back or will I be charged for this?", "If I top up by card, what options do I have re: currency and card type?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "In my statement there is a payment that is I do not recognize", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "What should I do if I see an unauthorized withdrawal on my statement?", "I would like to exchange currencies, how do I go upon it?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "The machine didn't work earlier when I went to get money out and now my account says transaction in progress.Why?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "Whats types of currency can I exchange?", "I'm checking the app and I see a payment that's not mine.", "How many different currencies can I have my money in?", "A couple weeks ago some money was deducted from my account by some seller that I don't remember. I'm pretty sure I didn't do that, but is it possible to trace back who that is just to make sure?", "my cash balance less than what I thought", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "How long do I have to wait for a transfer from the US?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "There is a payment that is not mine in the App.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Please help. There is a payment in the app that isn't mine.", "What is this fee for transferring money?", "I am seeing in the App a some cash withdrawal that does not belong to me", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "What is the reason for this fee I got after a simple cash withdrawal?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "Can I hold more than one currency?", "There is a Direct Debit that looks suspicious.", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?", "My receipt shows an extra charge on my transfer, why is this?", "What's the process of changing from GBP to AUD?", "I don't know where this transaction came from?", "Why did I get charged one pound seemingly randomly?", "If I need to do a quick transfer from China, how long should I expect the transfer to take?", "What's the transfer time from Europe?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "I see a charge of 1L I do not recognize on my statement", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "Can I space out how often money is transferred along my travels?", "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?", "What currencies or cards do you support for topping up?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "why did my payment revert", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "How much do I have to pay for the exchange fee?", "For what reason would a top up be reverted and returned to my account?", "What's the cost for exchanges?", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Can I have money of different country of origin.", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive." ]

[ "I was using foreign currency at an ATM, but the rate was typed in wrong.", "I think the exchange rate is wrong for my ATM withdrawal", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.", "Can you please check the exchange rate when I was getting cash?", "I expected a higher exchange rate when I withdrew money. Can you tell me current exchange rates?", "I wasn't applied the correct exchange rate when getting cash", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "The exchange rate was wrong in the foreign country I got cash in.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I checked the exchange rate when I withdrew cash. But the actual rate that you applied was different.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "The exchange rate was wrong?" ]

[ "Did a card payment that I made get cancelled?", "How can I tell where my funds came from?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Which currencies do you handle?", "Is there a way to see my money's source?", "To add money to my account, what currencies can I use?", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "I sent some money and the receiver can't access it.", "Why didn't the ATM give me all my money", "I didn't withdraw the amount of cash that is showing up in the app.", "Why is my app showing me taking money that I did not take out?", "Where do I go for a refund?", "Why hasn't my transaction completed?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "I was charged for getting cash.", "I would like to change currency", "Is there a reason that my transfer failed?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "For adding money, which currencies do you accept?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "Is it possible to hold money in different currencies?", "I'm having difficulties changing AUD for GBP. How do I do this?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Can I use your app to exchange between USD and GBP", "has my card payment been reverted?", "What is the charge for exchanging currencies?", "I am seeing in the App a some cash withdrawal that its not mine", "Is there a way to undo a transaction?", "Are cheques accepted to my account? Mine didn't seem to work.", "Where did your guys exchange rates come from?", "How do I make an exchange from one currency to another?", "how come my transfer didn't work", "I did not get the item I ordered. How should I go about this? Should I just cancel my order or my payment? Please help me.", "Why would the app revert my payment?", "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.", "Where can I find the exchange rate for my transfer?", "Why is my payment pending?", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "It says the transfer wasn't accepted.", "I have an unusual payment in my statement", "With what currencies can I add money?", "I see a direct debit that I didn't authorize", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "I have a payment in my statement that is off", "I wasn't able to withdraw money at an ATM", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Will I be charged for receiving money?", "Is there a reason to why I was charged twice for a transaction?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "Do you have a problem with EUR exchanges?", "Can this convert money?", "How can I get my money back for a payment i didnt make", "Do yo charge a fee for exchanging foreign currencies?", "I got charged and extra fee when I transferred money so why was I charged?", "Is it possible to get a refund?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "I did a transfer and was charged a fee that should not have been charged!", "Where is my money that I transfered?!", "How do I exchange currencies using this app?", "My statement shows a strange direct debit.", "Why did my transfer fail?", "My transaction went through but I was charged a fee. Why?", "Why is a payment I made reverted back to my account?", "How do I convert currencies with the app?", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "Why was my card payment declined?", "I tried to use my debit card, but the payment did not work.", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "Why was I charged more than I should have been?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "How is this transfer supposed to work? It's not working for me.", "How do your exchange rates factor in?", "Can I have money in more than one currency in my account?", "There is a direct debit set up that was not authorized by me.", "If I receive foreign currencies, am I able to exchange them on the app?", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "Is there a fee to exchange foreign money?", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Is there currency exchange on this app?", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "My cash deposit isn't in my account. What happened?", "I noticed a different charge while I was taking my money out.", "How do you exchange currencies", "Where is the money I topped off with?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "There's a payment in the app that I didn't authorize.", "I am missing my refund.", "Any extra charges for exchanging currencies?", "I did a money transaction and the recipient doesn't see it", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "I need to exchange some foreign currency. What's the charge for doing that?", "Is there a reason my transfer failed?", "Is there a way to see where my money originally came from?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "How can I check the exchange rate applied to my transaction?", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "I got charged a fee for transferring money.", "My app shows some cash I didn't get.", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "Do I get charged if I am receiving money?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "How do I withdraw money?", "Why was I charged when taking out money?", "I took out money and there is a fee. Why?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Why did my transfer not work?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I transferred money and was charged and want to know why.", "What factors determine your exchange rate?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Help me. There is a Direct Debit that I didn't make.", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments." ]

[ "The exchange rate is incorrect for my cash withdrawal transaction.", "The see the rate applied to my transaction was wrong at the atm.", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "how come my withdrawal rate is wrong for my cash withdrawal", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "Why is the exchange rate different than expected on my transaction?", "My rate is not right when I used my card in a different country's money.", "The exchange rate for foreign ATM currency is wrong.", "Why was the exchange rate wrong when I got cash", "how do you determine your exchange rates because one of yours was off when i got cash", "When I received my cash, the exchange rate was wrong.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "The applied exchange rate is wrong for the cash I got abroad." ]

[ "Tell me your opinion on the exchange rate.", "Why would the app revert my payment?", "How come my cash withdrawal came with an unnecessary fee?!", "How do you decide what your exchange rates are?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "What currencies will this app exchange?", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "This is not right, I was told I could take out cash at the ATM for free?", "How do I know what exchange rate I will get?", "I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.", "I did not get the right amount of cash from the ATM.", "Can you tell me where I can withdraw money?", "I believe my card has been compromised because of a strange withdrawal", "Why didn't I receive the right amount of cash at the ATM?", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "My card payment did not work.", "the transfer to an account wasn't allowed is there any other way for me to do it", "I looked at my statement and found a payment I and found a mistake.", "Is it possible to cancel my transfer?", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "If I want to exchange currency, will there be extras?", "When adding money, what are the currencies you take?", "If I exchange currency frequently, can I get a discounted rate?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "what is my monthly spending limit because i was refused my money at an atm", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "Can you tell me if I can hold money in several currencies?", "I have a strange transaction for £1 on my statement, what is that?", "ATM withdrawal not working.", "How can I exchange to EUR?", "How are exchange rates calculated at this bank?", "Will I know which exchange rate I will get?", "My account is depleted. Can I transfer funds from another bank?", "How can I change my PIN even though I'm out of the country in Austria at the moment?", "My card payment failed.", "What should I do if I think someone stole my details and used my information to make some transactions?", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "I would like to know how exchange rates are calculated when transferring funds.", "There is a cash withdrawl I don't remember.", "Why was my cash withdrawal declined?", "I need to stop a transaction that I made.", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "What is going on with my cash deposit. I'm looking at my account balance and it is not there. It has been almost a week. Someone better get back to me asap.", "This transfer incurred a fee that I don't think is right.", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "How man currencies can I hold?", "I tried to make a transfer and it failed.", "Are there any fees when exchanging to foreign currencies?", "I don't recognize this withdrawal on my statement", "my cash balance less than what I thought", "Why am I being charged for withdrawing cash but haven't in the past?", "How can you transfer my salary to my correct currency?", "I did a payment but the app reverted it", "How can I check the exchange rate applied to my transaction?", "I made a mistake when I did a transfer so now what can I do to fix that?", "Help me. There is a Direct Debit that I didn't make.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "What do I do if I completed a money transfer but the recipient hasn't received it?", "Is there a reason my cash withdrawal was declined?", "Which currencies can I use to add money?", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "My cash withdrawal was short.", "Money is not in recipients account.", "Can I get my money back on an item?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "How can I trade currencies with this app?", "My card payment was reverted. Why?", "What is the strange cash withdrawal on my statement?", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I transferred some money but I think it has gotten lost somewhere.", "Which forms of currency are accepted?", "What is the currency exchange fee?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "My ATM card isn't working for a withdrawl", "I can't figure out how to change GBP to AUD, what do I do?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "I made a transfer for my rent payment about 2 days ago, but my landlord hasn't received it yet. It shows as done on my side, and I've double check all account numbers and they are correct. Can you verify that the transaction was actually made?", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "I received a fee I should not have.", "I have a payment which has not been approved.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I need a refund?", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "I goofed up and used the wrong account. Please help.", "In terms of holding and exchange, what fiat currencies do you use.", "In my statement there is a payment that is I do not recognize", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "What do I need to do to exchange my money?", "There is a weird payment in my statement.", "Which currencies do you accept for adding money?", "how do I know where I can get money withdrawn?", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "After inputting the wrong pin too many times, can you now help me unblock my pin?", "Can exchanged be made to EUR?", "What are the exchange rates you assign?", "Why doesn't it work when I use American Express to try to add money to my account?", "Does the app allowing exchanges between USD and GBP", "Do you offer services that hold money in different types of currency?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand." ]

[ "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "I did not have the right exchange rate applied to my situation of pulling out cash", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I got cash abroad and the exchange rate applied is wrong", "I think that the exchange rate for the withdrawal of my cash is not right.", "The exchange rate you gave me for my cash withdrawal is wrong", "After I got my cash, I found out my exchange rate was wrong.", "When I got cash the exchange rate was wrong", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "In receiving cash, the wrong exchange rate was used for my transaction.", "When I was abroad the exchange rate for me was wrong.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "Exchange rate for my cash withdrawal is wrong", "The cash withdrawal I took seems to be off. The exchange rate is wrong." ]

[ "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I did not receive the right amount of cash I requested", "the money i transferred didnt arrive", "I tried to withdraw $100 but only got $20. What happened?", "Why did I not get my cash back after I withdrew?", "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?", "Why is a payment I made reverted back to my account?", "Why has my card payment been reverted?", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "There is a direct debit that's not mine.", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I see a cash withdrawal in the app that I did not do.", "A withdraw I tried to make at the ATM was declined I don't know why.", "How can I exchange to EUR?", "help me find where this money came from", "There is a strange payment on my card and I don't know what to do.", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Does it cost anything to buy something from another country? Like is there going to be hidden transfer fees or currency conversion fees?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "Why is the app showing a still pending message on a withdraw that has already been done?", "Could you help my figure out the exchange fee?", "How much will I pay to exchange foreign currency?", "There is a payment I don't recognise!", "I transferred money but the recipient says it has not arrived. Why would this be?", "How would I use my money in a different country?", "My transfer was wrong, are you able to stop it before it goes through please?", "I changed my mind on something I purchased through you and I need the transaction canceled and a refund as soon as possible. Can you help me please?", "How can I trade currencies with this app?", "Why are my withdrawals suddenly being declined?", "Some of my card payments look different than where I purchased products from. Why is that?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "Tell me how I can exchange between different currency.", "Why is my cash withdrawal pending?", "can I have multiple currencies?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Why didn;t my payment work", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "The cash I wanted wasn't there.", "Some cash I didn't get shows in my app", "There was a direct debit I don't recognize.", "What's the exchange fee?", "How can I receive my salary in another currency?", "Money is not in recipients account.", "It seems like my card payment didn't work.", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "my statement contains an unknown payment", "How long will it take for my cash withdrawal to no longer show as pending?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out?", "Where is the money I topped off with?", "What is the fee for a foreign currency exchange?", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "Why was I charged a fee on a cash withdrawal?", "I made a transaction but did it to the wrong account.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "Was my card payment reverted?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I need to exchange foreign currency will i be charged?", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "I have a confusing payment appear on my statement and I don't recognise it!", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "What kind of fiat currency can I used for holding and exchange?", "I was charged a fee for withdrawing cash.", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I am seeing in the App a diret debit that its not mine", "Why would the app revert my payment?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Why was my withdrawal declined", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "What steps do I need to take to exchange currencies?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "I did not get as much cash as I requested at the ATM.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "The ATM did not give me as much cash as I requested.", "Is there places where I can't withdraw money?", "I requested money from the ATM and it didn't give me as much as I requested.", "There is a withdrawal waiting.", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "I sent a cheque to you a few days ago and the deposit has yet to appear in my account. I need this money, what is the problem?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Is my country's currency supported by your system?", "I transferred the wrong amount and would like to cancel the transaction.", "why do I have an unknown payment?", "What commission do you take for currency exchage?", "What currencies can be exchanged in the app?", "what are the locations i can withdraw money", "What are my options for holding money in multiple currencies?", "Will you tell me how to exchange USD for GBP in the app?", "Why has my card payment been reversed?", "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "Will this app exchange currencies?", "I transferred some money and it didint arrive", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "How can I configure what currency my salary is in if it's in GBP?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Is there a way to undo a transaction?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "Why can't I get cash out?", "Why am I being charged when I withdraw cash?", "What currences are available for exchange?", "I am using the app, and I see cash withdrawals that I did not authorize.", "Why was my cash withdrawal cancelled at the ATM?" ]

[ "I used an ATM in a foreign currency but the rate applied is wrong!", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I think I was charged a different exchange rate than what was posted at the time.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "I noticed my exchange rate was incorrect when I got cash.", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "I thought I was going to receive more currency?", "After I got my cash, I found out my exchange rate was wrong.", "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it.", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "In a recent withdrawal I received less cash than I expected to receive. Did someone make an error with the exchange rate?", "I found the exchange rate for my cash withdrawal is wrong", "you got the exchange rate wrong for my cash withdrawal", "Using international ATMs messes up the exchange rate.", "I didn't get the right amount of cash because of the exchange rate.", "I got less cash because of the exchange rate." ]

[ "Its been several days and my cash withdrawal is still pending. Why?", "Can I exchange money from abroad without additional costs?", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "How can I exchange currencies using your app?", "A withdraw I tried to make at the ATM was declined I don't know why.", "Is there a fee for exchanging foreign currencies?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "How do I fix a transaction to the wrong account?", "I can't withdraw money", "What was the extra charge for withdrawing money?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Why am I seeing a fee for transferring money?", "Why is the pending status on my cash withdrawal taking so long?", "I think there was an error in your exchange rate.", "What is this strange payment in my account?", "Why can't a beneficiary receive a money transfer from me?", "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "why didnt a transfer to my account process", "I transferred some money but it is not here yet", "on my statement there is a payment that I don't recognise", "How do I find out how or where this transaction on my account came from?", "Can you tell me how I would go about learning where my funds came from?", "how long until a cash withdrawal will show on my account", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "How can I find the source for my available funds and money?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "Why hasn't my cash arrived from a deposited check?", "Why is the exchange rate on my card wrong?", "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.", "Where is the money I topped off with?", "i have been trying to add money with apple pay but it wont work, why?", "What could possibly be the cause of my failed transfer?", "I just lost my wallet and I see that they are already withdrawing money from my account. How can I stop this?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "How many different currencies can I have my money in?", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "Where are my funds being sourced from?", "There is a cash withdrawal in my account that isn't mine.", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "Do you deal with EUR?", "I am using the app, and I see cash withdrawals that I did not authorize.", "How much extra will I be charged for exchanging foreign currency?", "Do I need to establish I am paid in GBP before a transfer?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "I don't recognize this withdrawal on my statement", "Is there a few for exchanging foreign currencies?", "My withdrawal is pending, why?", "Why was my cash withdrawal declined?", "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly.", "My card payment has the wrong exchange rate", "What currencies do you accept for adding money to my account?", "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!", "A foreign purchase I made has the incorrect rate applied to it.", "Are cheques accepted to my account? Mine didn't seem to work.", "Payment i did not do", "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?", "where do you find your exchange rates?", "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.", "What is the source of my available funds?", "Will you accept my salary if it's in another currency?", "I'm going to be away for awhile, can I have it add money automatically in certain intervals?", "How do I get my cash withdrawal to show?", "Why was my payment reversed?", "What currencies can my account be in?", "why hasn't my cash arrived yet from my cheque?!", "what are your exchange rates at?", "My transfer failed, why?", "How can I transfer money to this account from another bank?", "How do I make sure my transfer isn't goin to an unsupported merchant?", "I would like to exchange some currency.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "How do I exchange currencies using the app?", "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "Why am I missing my refund", "It didn't give me my cash", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "How long does it take for money to reach my account?", "What is this cash withdrawal on my statement?", "What exchange rate will I receive?", "Is there a fee for exchanging currency?", "What should I do about a direct debit that I did not set up?", "When will I get my money? It's been too long.", "My transfer did not work, what was the reason?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "I have a cash withdrawal on my statement that I am unsure of.", "Where can money withdrawals be made?", "Is there a reason that my transfer failed?", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "My transfer didn't work", "why cant you just refund me instead of a merchant", "I tried to make a transfer but it failed. will you tell me why?", "I've now been trying to do a really standard transfer 5 times already. What's going on, is your system broken or something?!", "How can I exchange USD and GBP in the app?", "I would like to know why a withdraw I made for some cash shows up as pending.", "I put some cash into my account but it's not displaying that on my balance.", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "How is my money transferred to the account", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "Which foreign currencies can I get transferred into my account?", "I could not get the cash I wanted", "On my last transaction it seem that my top-up was not successful.", "Why doesn't a return show up im my account from a purchase I made?", "How can I transfer money into my account?", "How much do I have to pay if I want to transfer money?", "I did not get all the cash at ATM.", "On what do you base your exchange rates?", "Why could I not get cash?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I don't see me 'top up' in my wallet", "What currency's can i exchange for?", "I am having to wait for my transfer to be fully processed. It seems to be taking a very long time in the pending phase. What is the normal turn around time that I can expect to see it completed?", "How do you come up with your exchange rate" ]

[ "Can you please check the exchange rate when I was getting cash?", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "When I got cash, my exchange rate was off.", "My exchange rate is wrong when I get cash.", "Why is the exchange rate wrong for my international withdrawal?", "The exchange rate was different when I got cash", "While abroad I got cash, and a wrong exchange rate was applied.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "When I received my cash; they had my exchange rate incorrect.", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "I believe I got a wrong exchange rate when I got cash.", "When I exchanged currencies the value of my money changed.", "When I made a cash transfer abroad the wrong exchange rate was applied", "Why was my cash withdrawal given the wrong exchange rate?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "When I got cash, my exchange rate was wrong." ]

[ "My transfer failed to process correctly. Is there a reason this would happen?", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "I think there has been a mistake with my transfer", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "I recently deposited some money into my account, but it still isn't showing up. What's going on?", "Why did my cash get charged a fee that should not be there.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I see a direct debit transaction in the app that is not mine", "Why was my card payment reversed?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Is there a charge for getting cash?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "My salary is in GBP, do I need to exchange it before putting it into my account?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Can you convert to EUR?", "Can I use this app to change money?", "I seem to have a problem here, I bought something about a 2 weeks ago and just now received the payment back into my account and I've already received the item. Can you tell me what is going on here?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "Hello, i'd like to inform you of an issue i'm currently experiencing. The goods i have ordered from your website have still not arrived yet; it has been over 3 weeks. I would like to be issued a refund swiftly and be redirected to more competent people. Thank you for your assistance.", "new customer and filling gas today, it's not working, the thing shows pending half an hour!", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "My money didnt go through after I transferred.", "Can I exchange from USD to GBP?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "Where's the money that got charged to my card? It's not showing up in my account balance", "Where does the exchange rate stand right now?", "Why was my cash withdrawal declined?", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I was charged a fee when making this transfer, and I don't think I should have been!", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "I didn't get all the money I asked for", "Do I need to select a preference to receive my salary payments in GBP and, if so, where?", "How is this transfer supposed to work? It's not working for me.", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Whats types of currency can I exchange?", "I see a cash withdrawal that I did not perform.", "I did not get as much cash as I requested at the ATM.", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Why can't I withdraw cash?", "My cash withdrawl was declined why?", "The transfer I made isn't reflected in my balance", "Will it cost extra to add money to an international card?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "What is the cost for currency exchanges?", "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "What is the source of the money in my account?", "I have been charged a fee for getting cash", "How can I withdraw money?", "What fees are there for adding money using an international card", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "Does it cost to exchange currencies with this card?", "What flat currencies do you support for holding and exchange?", "Are there fees for adding money with an International card?", "I hate this ATM, it charged me an extra fee, Why did it charge?", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "What caused my cash withdrawal to be declined?", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Can I use this app for any currency?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "There's a payment that isn't mine on my app", "I have made a recent check and cash deposit that isn't reflected in my balance.", "I'd like to know what the foreign exchange rate will be.", "Is there a longer processing time for international bank transfers?", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Why doesn't my balance reflect my transfer", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "I did a transfer and was charged a fee that I shouldn't have been!", "I got cash and was charged a fee that shouldn't be there!", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Is there a reason a payment is showing complete on my side but the person who is receiving it has not gotten it?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I travel a lot, can I get a bulk currency exchange discount?", "Is it permissible to hold money in multiple currencies?", "Why is there a direct debit payment on my app that is not from me?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I have a strange cash withdrawal in my statement", "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "I am seeing a weird payment showing up that I know I did not make, how can I get it cancelled?", "What currencies do you support?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "It didn't give me my cash", "The app made a mistake and said I made a cash withdrawal.", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "How long does it take for an international transfer into my account?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "The ATM did not give me as much cash as I requested.", "Where is the money I topped off with?", "I was charged a fee when withdrawing cash, can you explain why?", "Payment I didn't do.", "How does one send me money?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "What steps do I need to take to exchange currencies?", "Why didn't my balance update after my cash or checque deposit?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "I'm checking the app and I see a payment that's not mine.", "I heard that you support more than one type of fiat currency, would you tell me which ones please?", "A few weeks ago, a strange transaction was made on my account by a seller I don't know. I am quite sure I didn't do it and will like for you to check it for me.", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "In the App I see a payment that is not mine.", "Can you tell me why I was charged extra when I withdrew money?", "Is there a way to see where my money originally came from?", "I made a transaction, but I made it to an account I didn't mean to make it to." ]

[ "The wrong exchange rate applied to my cash withdrawal.", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "The exchange rate for the money I took out in a foreign country is wrong.", "Can the exchange rate change while I am in the process of making a withdrawal?", "I think that the exchange rate for the withdrawal of my cash is not right.", "The applied exchange rate is wrong for the cash I got abroad.", "Rates were applied wrong while using foreign currency at an ATM.", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I did not get the right amount of money when I used a different country's currency.", "Help me! When I was abroad, the exchange rate was wrong.", "There was an error in exchange rate for my cash withdrawal", "Whats wrong with my currency exchange?", "The conversion rate on the ATM that I used with foreign currency was wrong.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I think when I withdrew money when out of country the exchange rate was wrong.", "I was needing you to see if the exchange rate is correct from when i got cash" ]

[ "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Which ATM's accept my card?", "I don't think the transaction has gone through, so can I cancel a transfer?", "What is not accepted in order for me to top up my account?", "i dont recognize a charge on my card", "There is an unauthorized payment in my statement.", "I'm travelling abroad but I've run into a situation where I need to change my PIN immediately. Can I do this from here?", "need to know where money comes from", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "Do you have support for flat currencies?", "Do you allow exchanges of EUR?", "Is it free to exchange currency?", "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.", "Do you use Mastercard or Visa?", "This transfer incurred a fee that I don't think is right.", "There is a odd withdrawal on my account.", "I exchange currencies a lot. Can I get a discount?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "What do I do about a debit on my account that I didn't make?", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "What should I do if I think there are unauthorized transactions?", "Hi I've been trying to top up my card for the past day but it gets declined, I need it topped up urgently! Can somebody get back to me to resolve this or explain any different ways I can top up my card?", "I am having a problem with verifying my identity.", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "Is the EUR accepted for exchanges?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I didn't withdraw the amount of cash that is showing up in the app.", "Does my account have the option to hold multiple currencies?", "How are the exchange rates for transfers calculated?", "Which fiat currencies do you currently support? Will this change in this future?", "Hey a seller just contacted me that my money didn't come through. It was definitely deducted from my account, but now it appears it's back with me! Sort this out asap please.", "i dont recognise some of these transactions, i think someone has my card details", "I added money through a bank transfer and it is not showing in my balance.", "I am seeing in the App a some cash withdrawal that does not belong to me", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "I am not able to do a transfer to an account", "The amount of money I pushed at the atm machine did not come out of the machine.", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "Can you tell me about the exchange fee?", "I am having trouble verifying my identity.", "i need help. I updated my balance with a check yesterday and Im not seeing it. Can you look at my account to see what went wrong?", "Last Saturday, I made a payment and the exchange rate was wrong. I was charged too much.", "Why can't I get cash?", "How come I can't take money out of the ATM?", "I'm interested in using fiat currencies, which do you support?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "I am having difficulties to verify my identity.", "I think that the exchange rate was wrong for the payment made last Saturday - I was charged extra.", "What currencies are accepted for adding money?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "This card payment isn't is recognition.", "I didn't set up a direct debit payment on my account.", "What information do I need to see my source of money?", "I can't do the verification.", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "Please tell me the types of currency I can hold.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "I didn't initiate a direct debit that I see on my account", "What can I do about a direct debit transaction on my card that I didn't make?", "I am having trouble transferring money to a beneficiery.", "I couldn't do a transfer to an account", "I didn't receive the correct amount of cash", "I checked the app and there is a payment that I don't recognize.", "How's the exchange rate looking right now?", "How much is it to use my US debit or credit card to top up?", "The app can't verify my information for identity proofing purposes.", "Explain why I can't do a transfer to an account.", "I had a wrong fee charged at this ATM.", "Why am I unable to withdraw money even though in the past I've done it just fine?", "help my money isnt showing up", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "I wondered if multiple currencies is okay?", "my statement contains an unknown payment", "Can I use any card and currency?", "I see an unfamiliar payment on my statement.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "The transfer I made isn't reflected in my balance", "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks.", "How do I do an international transfer?", "The app says I got cash from an ATM but I didn't", "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later.", "How come the ATM won't give me my money?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "I don't know what to do. Should I transfer funds. My account is out of money.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "If I started the Bank transfer from Europe, how long will the process take to complete?", "Does this app allow currencies to be exchanged?", "I may have a fraud charge on my debit statement.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I no longer need AUD, I need GBP instead, how can I make this happen?", "I've made a bank transfer but the money doesn't seem to be in my account.", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Using an ATM caused me to incur an additional fee. Why?", "How long does it take for funds to come through the US to my account?", "Why can't I withdraw cash?", "why didnt my account allow a transfer", "I don't recall making that payment?", "I visited the ATM but got less money than what I requested. Why?", "I want to change my pin number from an ATM. Is this possible?", "What's the exchange fee?", "I didn't get the all the cash i wanted from the atm", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "I believe there is a mistake because a payment I didn't make shows in my app.", "Which fiat currencies can I use through this app?", "Why am I not able to withdraw cash from this ATM?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I'm in Austria right now, but I really need to change my PIN right now. Can I do this even though I'm in another country?", "I have a payment which has not been approved.", "Is something wrong with my account, my balance didn't change after I transferred some money", "There is a strange card payment I don't recognise.", "I have questions about how to transfer money to my account.", "Is it possible to hold money in multiple currencies?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "HOW DO I TRANSFER MONEY FROM MY BANK ACCOUNT?", "If I use a European bank card for top up, Do I get charged?", "I want to transfer money to a beneficiery. Why can't I?", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?" ]

[ "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.", "what are weekend rates for getting cash", "what is going on with my cash withdrawal? the exchange rate is wrong", "I think the exchange rate was incorrect.", "I believe I got a wrong exchange rate when I got cash.", "I got cash abroad and need to check the exchange rate", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "The cash abroad exchange rate is applied wrong.", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "My rate is not right when I used my card in a different country's money.", "Using international ATMs messes up the exchange rate.", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "what are the exchange rates for foreign currency ATMs", "You applied the wrong exchange rate while I was traveling outside the country.", "The exchange rate was different when I got cash", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees." ]

[ "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "For my account, how do I transfer money in?", "I could not get the cash I wanted", "How do I change my currency to another?", "Hello I am unable to exchange the crypto currency through the app, i am very keen to buy. Please let me know the issue. interested buying crypto currency but i am unable to purchase it through the application,i do want to do the exchange, Could you please let me know what is the problem?", "Can I exchange currencies with my account?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "How much do you charge for exchange rates?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "My cash withdrawal was declined. Why?", "I have a card payment that was declined, but why?", "How much are the rates of exchange?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Why isn't my balance reflecting a transfer I did?", "I was charged a fee when making this transfer, and I don't think I should have been!", "What are the exchange rates you assign?", "what is the cost for exchanging currencies?", "Trouble transferring transaction contact for help", "I deposited cash but it isn't showing up in my account", "How can I get my money that I didn't get from the ATM?", "The ATM will not let me get cash, WHY?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "How do you calculate exchange rates?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "The app says I made a cash withdrawal that I didn't make", "where did my funds come from?", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "If I get a transfer from Europe, how long until it is in my account?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "It looks like someone else withdrew cash from my account, can you help?", "Which foreign currencies do you accept for adding money?", "Can I have money of different country of origin.", "I got cash and was charged a fee that shouldn't be there!", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "How much more do you charge for currency exchange?", "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.", "How do I deposit cash?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "My app shows cash I didn't get.", "I deposited a check yesterday and im not seeing it posted yet in my account. why is that? can you look into it?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Why does my money come from?", "Hi need your help for getting the refund or cancel the payment of an item, i have ordered but still have not received it.", "Is there a fee for exchanging foreign currencies?", "How can I receive my salary in another currency?", "I want to change the wrong exchange rate.", "Besides USD what other currencies can I have?", "What does it mean when a cash withdrawal is pending?", "Can my friend send me money if it is not in US dollars?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "atm would not give me cash", "I was charged extra when I made a cash withdraw, why?", "I visited the ATM but got less money than what I requested. Why?", "what currencies can i use to add money to my account", "How much does currency exchange cost?", "I couldn't get cash at the atm", "How long will it take for my cash withdrawal to no longer show as pending?", "my atm transaction was wrong", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "Why am I unable to withdrawal cash?", "My cash transaction isn't showing on my receipt", "I tried to pay through my account but the payment is not going through. What's going on?", "How to receive transfers from my employer when I get paid in GBP?", "Why has my payment not transferred?", "What do you think of the exchange rate?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "Why didn't the money I transferred into my account get added to my balance?", "What currencies can I exchange?", "Can you tell me why I was charged to withdraw cash?", "After putting in the wrong PIN too many times, I was blocked. Can you assist me in changing it?", "Some cash withdrawal that I didn't make showed up in the app.", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I transferred a payment a couple days ago and it shows done, but it has not been received. Could you please help me?", "What currencies do you accept to add money?", "What currencies do you offer?", "With this app, will I be able to exchange currency?", "I deposited cash into my account, why do I not see it?", "Why wouldn't the ATM give me cash?", "How do I switch to a different currency?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "Can I possibly change my currency to another?", "I was getting cash and can't get my card back.", "I made a mistake and performed a transaction on the wrong account!", "I have a payment listed in error.", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "How do I fix a transaction to the wrong account?", "I transferred some money recently and saw a fee on my account, what's that for?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "What currencies will this app exchange?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "How do I transfer cash my into my account?", "Can you explain to me why a cash withdrawal shows up as pending?", "I accidentally made a payment to a wrong account. What should I do?", "I haven't received my cash yet.", "Why did I get declined when trying to get cash?", "I've deposited a check in my account but the cash isn't showing as available.", "on my statement there is a payment that I don't recognise", "How much will I be charged for exchanging foreign currency", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "I used my card to get cash then I was charged a fee that I shouldn't have been charged.", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.", "How do I make a currency exchange?", "Bank transfer to account did not show up, please help?" ]

[ "how come when i got cash the exchange rate was different than it should be", "I was given the wrong exchange rate when getting cash", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "how do you determine your exchange rates because one of yours was off when i got cash", "Why is the exchange rate different than expected on my transaction?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "what are the exchange rates for getting cash", "When I got cash, my exchange rate was off.", "I think the exchange rate was incorrect.", "Can i get money in my home currency at some ATM ? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "I think the bank made a mistake on the exchange rates", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I'm unhappy with the exchange rate your cash transactions.", "When I was abroad the exchange rate for me was wrong." ]

[ "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "what is the most money i can top up?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "What extra charges are there?", "I think my card payment was reverted", "I tried transferring money to a beneficiary, however, I was unsuccessful.", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Is there a charge for exchanging foreign currency?", "How do I know where my funds come from?", "Why was I charged for withdrawing cash?", "I received less cash than the amount I specified in the ATM.", "How do I know where the funds come from?", "Why am I being charged fees on some transactions but not on others? What am I missing here? I cannot find where to see the fee structure on my account. Help!", "I see money go out that I didn't withdraw.", "Why did the funds for one of my purchase come back to my account?", "Will I be charged a fee for exchanging foreign currencies?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible.", "Do you offer a discount on multiple currency exchanges?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "How long until I see a cash withdrawal?", "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.", "Can you please check why I am having this extra fee on my statement.", "Do you take checks?", "Where do I locate topping up with cash.", "What should I do if I think someone stole my details and used my information to make some transactions?", "Can you tell me what this cash withdrawal is?", "i was charged when i used a us issued card. why and what cards are free to use to add money", "Why did you charge me extra?", "where is this money from", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "There is a odd withdrawal on my account.", "Where are my funds? I topped off my car but it didn't seem to complete.", "I withdrew some cash, when is it going to show?", "My account got charged for taking out cash, why did this happen?", "Can I add money to my account via bank transfer?", "How much will I be charged for a cross-currency exchange?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Hi. A couple hours ago I make a transfer from my UK bank account, but it hasn't shown up. Please, would you see what the delay is?", "I had a wrong fee charged at this ATM.", "I want to do a cash top-up", "What are the currency types that I can keep money in.", "What should I do? I topped off but the app reversed it.", "Is the exchange rate current?", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "Do you support other currencies?", "I Withdrew cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I received the cash already?", "How do I to up by card?", "Why was I charged this extra fee while doing a transfer?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Can I space out how often money is transferred along my travels?", "I'm trying to transfer money into my account.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Why was I charged an additional $1?", "How can I add money to my account from another account I have?", "Why am I being charged for getting cash?", "There's a payment in my history I don't recognize", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "Where are my funds coming from? I need to know.", "What caused my cash withdrawal to be declined?", "I don't understand why I was charged an additional fee for this service. Can you clarify?", "How do I become aware of where my funds come from?", "where is my unknown payment from?", "What happens when I money transaction doesn't show up on the receiving side?", "Show me how to look at the source of my current funds?", "From where can I withdraw?", "My cash withdrawal was partly declined", "I would like to transfer money into my account.", "Will it automatically top-up or do I need to do that manually if there isn't much cash left?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "I think my card payment had been return", "Does this app exchange currencies?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Why was I charged an extra fee from the ATM?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?", "I think I want AUD and not GBP, can you help?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "What happened to the cash that I tried to deposit into my account? It's gone!", "There is a cash withdrawal on my statement that I don't recognize", "I was charged a fee for the transfer, but can you tell me why?", "This transfer incurred a fee that I don't think is right.", "Was my top up reversed?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "THere is some cash that is showing up on my app.", "My statement shows a strange direct debit.", "I would like to move money from one account to another to top off my account. Can you explain how I can do that?", "Can I change my currency from USD to EUR?", "I made a mistake and performed a transaction on the wrong account!", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "My card payment reverted back, I think.", "How much would it cost me if I transfer?", "I don't think I made this payment that is showing up", "Can I have it add money at certain time intervals when I travel?", "Where do I look for cash top up?", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Help me check where the funds came from.", "I have a cash withdrawal that I don't recognize.", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Why did you charge me extra for withdrawing money?", "Where can I find information about where my money came from?", "I was told that withdrawing cash from the ATM is free, but I'm charged a fee. Why is this?", "What factors effect the exchange rate?", "I have an unusual payment in my statement", "How come I was charged a transaction of $1?", "I'm quite confused as to what is going on. There is some odd extra pound charge on my statement in the app that's just listed as pending and doesn't go away since a couple days.", "I am seeing and extra 1$ charged to my account and wanted to know about it.", "I wanted to know why i got an additional fee when i use my card.", "Do you offer a discount for those who perform frequent currency exchanges?", "Please explain to me the circumstances in which my card payment would be reverted?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I think I see a withdraw I did not make.", "The ATM charged me an extra fee, Why?", "They charged me wrong for a currency exchange on a purchase.", "What currencies can I use to top up my account?", "My exchange went wrong. I swapped Russian Ruble for UK pounds and was charged too much.", "Why do I see an extra fee on my statement?", "Hi something is going on with the app. I see some payments I didn't make?" ]

[ "how come my withdrawal rate is wrong for my cash withdrawal", "I think the exchange rate for the cash I withdrew wasn't correct.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "I think the exchange rate for my for my cash withdrawal is wrong", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "A wrong exchange rate was applied to a transaction made abroad.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "It seems I was overcharged when I used an ATM while on vacation. If I knew about your fees in advance I sure would have gone somewhere else.", "When I received my cash; they had my exchange rate incorrect.", "I got cash abroad and need to check the exchange rate", "I was charged an incorrect exchange rate for a withdrawal.", "I feel like too much money was taken during my currency exchange.", "I used an ATM in a foreign currency but the rate applied is wrong!", "I need an accurate exchange rate, when I make my withdrawals.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand." ]

[ "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I am confused about your fee structure and was disappointed to see a fee for my transfer.", "How do the foreign exchange rates work?", "i tried to withdraw money but was told i didn't have funds", "I made a transfer a few hours ago from a UK banking account. I do not yet see the transfer. Please check on this for me.", "ATM apparently not working? Couldn't access funds in my account?", "Why is my cash withdrawal pending?", "I got charged and extra fee when I transferred money so why was I charged?", "is there a foreign currencies charge?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "How are the exchange rates determined?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "Hello- It is urgent I get a refund on this product. The merchant has not been helpful, what can I do now to get this resolved ASAP?", "How do I fix a transaction to the wrong account?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "How much will I be charged for exchanging foreign currency", "I need to transfer some money to a friend who is in urgent need of some fast cash. How long will it take before she can use that money?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I would like to know why a withdraw I made for some cash shows up as pending.", "I think my transfer was declined, but why?", "The seller of the items I bought online the other day hasn't received the EU transfer yet. How long do these usually take?", "I would like to know what your exchange rates are.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Can I exchange USD and GBP from the app?", "There is a direct debit I do not recognise in my statement", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "Are there charges for cash withdrawals?", "What is the source of the money in my account?", "How do I convert currencies with the app?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "I have a cash withdrawal in my statement. Why is that?", "why do I have an unknown payment?", "When adding money, what are the currencies you take?", "I made a mistake when I did a transfer so now what can I do to fix that?", "Is currency exchange possible?", "Do you support changing the currency I use?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "Why has my card payment been reversed?", "how do I know where I can get money withdrawn?", "Why am I unable to withdrawal cash?", "Where is my last money transaction", "How do you exchange currencies", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "There was a direct debit I don't recognize.", "what is the cost for exchanging currencies?", "There's something wrong on my bill. A transfer fee should never have been added.", "Why was my card payment reverted?", "Is it possible to exchange currencies?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "How much extra will I be charged for exchanging foreign currency?", "There is a payment I don't recognize", "I need to withdraw money. Where can I do that?", "Does it cost extra to exchange foreign currencies?", "Can my friend send me money if it is not in US dollars?", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "My cash withdrawal shows pending, why?", "I want to know your exchange rates.", "How can I configure what currency my salary is in if it's in GBP?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "In terms of holding and exchange, what fiat currencies do you use.", "Help, I don't see my money i just added.", "When considering currency holdings and exchanges, what fiat currencies are supported?", "I made a cash withdraw and it shows up as pending why is that?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "The app says I made a cash withdrawal even though I didn't.", "My balance is not right. It has not been updated for the cash or cheque deposit.", "Can I use your app to exchange USD for GBP?", "How much does currency exchange cost?", "Can I exchange currencies with the app?", "I have a strange payment in my statement", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "It's been over a month and i still haven't received my goods! I ordered a pencil for crying out loud, it's not that hard to deliver that! I'm done with these people, give me a refund immediately! I'll search for my Japanese exclusive pencil elsewhere!", "where did my funds come from?", "I am being charged the wrong amount on my card.", "If I exchange foreign currency, are there any other charges?", "Why didn't I receive all the cash I requested?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "I need to know what your exchange rates are.", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "need to know places i can withdraw money", "Can you tell me the foreign exchange rate?", "Was my card payment reverted?", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "where has my transferred money gone?", "My American Express is in my Apple Pay and the top up is failing, why?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I am adding money, what currencies do you accept to do this?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "Why wouldn't my withdrawal go through?", "Do currency exchanges cost extra?", "Can I hold money in multiple currencies?", "I want to add money but don't know what currencies you accept, can you tell me?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "I have an odd payment in my statement", "Why am I seeing a direct debit thats not mine?", "Will I be charged a fee for exchanging foreign currencies?", "I didn't withdraw the amount of cash that is showing up in the app.", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Please explain your exchange rate policy.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "What are the charges if I exchange foreign currency?", "Which currencies will you exchange?", "I might need AUD instead of GBP, how to change?", "Do you support other currencies?", "My refund isn't going fast enough.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "i didnt do this charge", "I see a strange payment in my account.", "Are there limitations to what currency I can hold?" ]

[ "Can the exchange rate change while I am in the process of making a withdrawal?", "After I got my cash, I found out my exchange rate was wrong.", "I traded some of my money from my native country into an ATM to exchange for foreign currency, and the money I received was a different equating amount!", "When I got my cash, the amount was not what it should have been, based on the exchange rate.", "I did not get the right exchange rate while getting my cash out.", "Can I withdraw money in my hometown currency while on holiday without any additional fees?", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Whats wrong with my currency exchange?", "I took out a foreign currency and the exchange rate is wrong.", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "Is there a fee associated with using foreign exchange ATMs?", "the exchange rate for my withdrawal is wrong", "The wrong exchange rate was used for my cash withdrawal", "You've incorrectly calculated the exchange rate for my cash withdrawal" ]

[ "I see non-received cash in my app.", "with what can I verify my identity?", "Is using my card free?", "I really need money from my card today, but my card is getting declined. Please help!!", "I may have a fraud charge on my debit statement.", "How do I get my card back after the ATM swallowed it.", "I didn't withdraw cash but I see that transaction on my app", "I cant transfer money into my account", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "Why was I charged for cash withdrawal?", "How do I make a currency exchange?", "For some reason my card payment didn't work", "Do you use Mastercard or Visa?", "What are the steps I need to do if I have a stolen card?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Can I get a Visa instead of a MasterCard?", "Is there a reason why there is an extra £1 charge on my account?", "Can I get the Mastercard?", "How can I add money automatically?", "Do you accept Visa or Mastercard?", "I did a bank transfer to top up, but the money is not available.", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "I made a mistake and did a transaction to a wrong account, can I cancel?", "Your card pin can be changed at any Visa or MasterCard ATM with Pin services, excluding countries such as Belgium, Luxembourg, Austria, Germany, Spain, and France.", "I'm trying to take money from my account but its not letting me. Help!", "Why is my cash withdrawal pending?", "What is the source of my funds.", "Why can I not transfer money into my account?", "I just found a payment from a while back in my account that I didn't make. Can I still dispute it even though it was a couple of months ago?", "If I live outside of the UK am I still eligible for a card?", "Should my cash withdrawal still be pending?", "My wallet was just stolen and I see my account already has a withdrawal. Can you please help me.", "Where is the money I put in the bank?", "How do I top up my account with a cash payment?", "Can I space out how often money is transferred along my travels?", "Are you able to make exchanges to EUR?", "Does it cost extra to exchange foreign currencies?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Why am I being charged when I withdraw cash?", "How do I know where my money comes from?", "Where do I pay with my debit or credit card?", "How can I move money from my account at a different bank to the account I have at this bank.", "How can I find the source for my available funds and money?", "Is a bank transfer acceptable for topping up my account?", "If my cash withdrawal is still not showing, is something wrong?", "I made a purchase and would like to get a refund for what I bought can you have the money put back in my account?", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Does the app allow for exchanges between currencies?", "Is topping up with cash allowed?", "How come my cash withdrawal came with an unnecessary fee?!", "What other currencies are available to change to?", "I do not recognise this card payment.", "What type of ATMs accept this card?", "I topped up last night but don't have any funds, why not?", "May I transfer a cheque into my account?", "Is a new debit card free?", "The cash I tried to draw from the ATM was not approved.", "How can I solve my issue with holding multiple currencies?", "Is exchanging currencies one of your app services?", "My card payment did not work.", "When will a cash withdrawal show up?", "How long will it take for the money to reach my account?", "im worried about fraud how do you protect my account", "I received a fee for obtaining cash, is this correct?", "Which ATMs accept this card?", "Which ATMs accept this card?", "Could you tell me what your exchange rates are?", "Do you charge if I use a European bank card for top up?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "I see a cash withdrawal in the app that I did not do.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I've been charged an extra £1 and I don't know what it's for", "There was a limited amount of money available at the time of my transaction.", "I want to use bank transfer for topping up my account. How is it handled?", "There was a direct debit transaction I have don't think should be there.", "How long will I have to wait for my money to be in my account?", "Why was my cash withdrawal cancelled at the ATM?", "What different ways are there for someone to send me money?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "I don't know where this transaction came from?", "I withdrew money and got a fee, please explain", "I can't get my card out of the ATM", "What ATM machines allow this card?", "Please help me, there is a transaction in the incorrect account.", "Can I change my PIN at any ATM?", "my atm transaction was wrong", "i withdraw cash from the ATM and was charged a fee", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Where do I find the exchange rate?", "How come I was charged extra when I withdrew cash?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "is there a frequent currency discount?", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "I added money through a bank transfer and it is not showing in my balance.", "Hi, i found a large amount payment in my old statements which i am sure was not made by me. I am aware that the time has passed but is there a way to raise a dispute for this payment now?", "How do I cancel my card? There are charges on my account that I didn't make.", "Will I need a new card or can I put my old card back into the app?", "What is the source of my available funds?", "Is it possible that my card payment was reverted?", "How many different currencies can I hold money in?", "Transfers can take up to one day to process before departing for the beneficiary accounts. Please confirm that you've entered your account details correctly. SEPA transfers can take up to two working days, while SWIFT transfers can take up to five working days.", "I need help right now. I realize I sent my payment to the wrong account number after making a typo. Please cancel the transfer now since I can't do it from the app.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "i withdrew cash and dont see it reflected on the balance", "When will my cash withdrawal show/", "Someone else may be using my card. There are transactions I don't recognize.", "I don't see a money transfer yet", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Do I get charged if I top up with my European bank card?", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "What is the exchange rate like?", "What locations can I top up with cash?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "My cash withdrawal shows pending, why?", "I want to add money to my card, what payments do you accept?", "Has the check I deposited cleared to I can get the cash?", "A cash withdrawal has been done that I didn't do." ]

[ "Can you please check the exchange rate when I was getting cash?", "I think that the exchange rate for the withdrawal of my cash is not right.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "I noticed the exchange rate for cash withdrawal isn't right.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Why was my cash withdrawal given the wrong exchange rate?", "The exchange rate you gave me for my cash withdrawal is wrong", "While abroad I got cash, and a wrong exchange rate was applied.", "why is the exchange rate for a Foreign ATM different", "Is there a fee associated with using foreign exchange ATMs?", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "When I made a cash transfer abroad the wrong exchange rate was applied", "The exchange rate for my cash withdrawal was incorrect", "I think the exchange rate for the cash I withdrew was wrong.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been." ]

[ "How do the foreign exchange rates work?", "What currencies do you do exchanges for?", "i withdrew cash and dont see it reflected on the balance", "I just did a transfer, but don't see the money in my account. What's up?", "I was getting cash and can't get my card back.", "I transferred money and it didn't get there.", "I am having trouble withdrawing cash.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why did I get charged for something I bought online? Even though it was international, I thought it would be covered.", "Why was my cash withdrawal cancelled at the ATM?", "I transferred money but the recipient does not see the funds in their account?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "What is the reason for my card payment to be reverted?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "Can am I able to exchange currencies?", "I got double charged for a payment so how do I fix that?", "I'm interested in what your exchange rates are based on.", "Why did I get charged for withdrawing cash?", "I see a direct debit payment on my statement that wasn't me", "Did I do something incorrectly? Where is my top-up?", "how can i exchange currencies", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "How do people send me money?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "Can you tell me why I was declined from getting cash?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Can my friend send me money if it is not in US dollars?", "What different currencies can I get?", "When I was transferring money I was charged extra why?", "Why was my atm withdrawl declined", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "I shouldn't have been charged but I see a fee, why?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "cash deposit to my account has shown a red flag.", "My cash transaction isn't showing on my account", "There is a direct debit set up that was not authorized by me.", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "What are the charges if I exchange foreign currency?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "How do I convert currencies with the app?", "I just transferred some money. Why was I charged a fee?", "Where is the cash deposit I made?", "I payed my rent to my landlord a few days ago and he is saying the it never went though. Everything looks good to me and I even double checked the account number. I don't know what could be causing the confusion. Can you help me please?", "How do I make an exchange from one currency to another?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I did not do this payment", "How do I get refunded?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I have a payment which has not been approved.", "My account was charged a debit payment I don't recognize.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "There is a direct debit that's not mine.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Why would my card payment get reverted?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I did not receive my full withdrawal amount", "I was charged a fee when I transferred my funds, why?", "If I request that my funds be held, what currencies do you use?", "I don't recognise a cash withdrawal", "Where is the cash from my cheque I recently deposited?", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Can I use this app to exchange between dollars and pounds?", "I didn't withdraw the amount of cash that is showing up in the app.", "I received a returned payment that I made.", "My recipient hasn't received the money", "For my account, how do I transfer money in?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Hello, I have recharged topup but account is not credited. Please help me in this, i guess there is some defect in system.", "I topped up and now my money is not there anymore! What happened to it?", "How much does it cost to exchange currencies?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?", "Why did I not get the amount I specified at the ATM?", "How do I go about exchanging currencies with this app?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "How do I find out how or where this transaction on my account came from?", "Even though it's late, I wanted to see about disputing a charge. I was just looking through my transactions over the past couple of months and noticed a pretty large amount that was not completed by me. Is this possibly something I can still do.", "I received my salary in GBP. How do I change this to my currency?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "I did a transfer and was charged a fee that should not have been charged!", "What is this random charge of one pound doing on my account?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Why is my app showing me taking money that I did not take out?", "What currencies can I not hold many in, if so what are they?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "I an not sure but it looks as if a card payment I made was cancelled.", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "What is the payment in my account that I did not do?", "Why has my money been returned back to my card.", "So, my transfer is showing as pending, when will it actually go through?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "How do you do currency exchanges?", "Do I get charged if I am receiving money?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "How much am I charged to receive money?", "I have a payment that shows twice", "there is a debit i dont recognize", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "My card payment was reverted", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "How come the ATM gave me less cash than what I asked for?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "I made a payment but the app reverted the payment.", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Does this app have the same exchange rate as third parties?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "What kind of charges should I expect to exchange currencies?", "Where is the transaction I made to a friend?", "There is an error, the app says I made an ATM withdrawal and I didn't." ]

[ "I did not get the right amount of money when I used a different country's currency.", "I believe a wrong exchange rate was applied towards a cash transaction I made abroad.", "When I exchanged currencies the value of my money changed.", "Rates were applied wrong while using foreign currency at an ATM.", "I draw out money from your ATM during holidays, and was charged insanely. I wouldn't have done it, if i had a little sense about the shocking charges.", "I took out cash abroad and the exchange rate isn't correct.", "I used an ATM in a foreign currency but the rate applied is wrong!", "I feel like too much money was taken during my currency exchange.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "When I got cash I believe that the exchange rate was wrong", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I used the ATM to get money out and did not realize I would be charged as much as I was or I would not have done that!", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "I got money overseas and the exchange rate was wrong", "The exchange rate for my cash withdrawal was incorrect" ]

[ "How are exchange rates determined?", "Hello, I have recently made a purchase and have decided to cancel my purchase. Is there any way that you can cancel that transaction for me so I can get the money back? It's very important.", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "I received less cash than the amount I specified in the ATM.", "I don't know where this transaction came from?", "Where'd the rest of my cash go from the ATM", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Will this app allow me to exchange currencies?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "i have been trying to add money with apple pay but it wont work, why?", "Asked for $100 but only got $20. Why would this happen?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "I transferred the wrong amount and would like to cancel the transaction.", "There is a cash withdrawal on my statement that I did not make", "I transferred some money and it didint arrive", "What commission do you take for currency exchage?", "Which foreign currencies do you accept for adding money?", "I got less cash than the one I specified in the ATM", "My transfer failed to process correctly. Is there a reason this would happen?", "My app shows cash I didn't get.", "I was charged a fee when making this transfer, and I don't think I should have been!", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I tried taking money from the ATM but no money came out, but the transaction is still pending? How is this possible?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "I see an extra 1£ charge on my app. Why did It charge me extra?", "Why have I been charged for pulling cash out of my own account?", "How can I verify if a cash withdrawal was made from my account? I still have my card with me but I did not authorize the withdrawal that just occurred.", "Some cash was missing at ATM.", "How much will I be charged for a cross-currency exchange?", "How do I deposit cash into my account?", "why top up is not working even if I got my American Express in Apple Bay?", "What types of currencies do you accept?", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "I am seeing in the App a payment that its not mine", "My credit card for was not approved for a top-up transaction. What happened?", "The fee charged when I changed rubles into British pounds was too much.", "What kind of currencies can I use to add money?", "Hey, I ordered a thing but changed my mind and want a refund on it. Since I haven't received the thing, would you just go ahead and cancel the payment for me?", "I put cash in my account, but I don't see it.", "I just did a transfer, but don't see the money in my account. What's up?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Is cash good to top up with?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "I goofed up and used the wrong account. Please help.", "How come I got blocked for entering wrong pins?", "Some cash is showing up in my app that I did not get.", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "How to receive transfers from my employer when I get paid in GBP?", "A cash withdrawal is showing up that I didn't do.", "If I exchange currency frequently, can I get a discounted rate?", "I am trying to find out how to exchange currency X with currency Y.", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "Why is a payment I made reverted back to my account?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "If I exchange foreign currency, are there any other charges?", "my card was frozen due to putting in the wrong pin too much. how many tries do i have", "Why is top up not working if I use my American express with my apple pay?", "I topped up and now my money is not there anymore! What happened to it?", "Is there a charge for exchanging foreign currencies?", "Why did the ATM cancel my transaction", "Is my cash withdrawal pending?", "why cant you just refund me instead of a merchant", "what currencies can I receive my salary in with this?", "Where can I do a cash withdrawal?", "I transferred money from one account to another account and I charged a fee for it. Why is that?", "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?", "What kind of fiat currency can I used for holding and exchange?", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "can I have multiple currencies?", "I transferred some cash and it didn't arrive", "I am confused about your fee structure and was disappointed to see a fee for my transfer.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I see a direct debit transaction in the app that is not mine", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I think there has been a mistake with my transfer", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Am I charged for receiving money?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "How do I withdraw money?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "There is a strange payment on my statement. What should I do?", "Why was my transaction not approved?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I'm not sure why my account has been refunded a payment for an item I've already received about 2 weeks ago. Can you please tell me what is going on?", "My cash transaction isn't showing on my receipt", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "Was my transaction reverted with my card?", "Can this convert money?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "Help me. My transfer was declined. How could this happen?", "I have a confusing payment appear on my statement and I don't recognise it!", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "What's the deal? My card was just denied for top up. Why is it not going through?", "What foreign exchange rate will you use?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "i withdrew cash and dont see it reflected on the balance", "I made a cash withdraw and it shows up as pending why is that?", "Tell me how I can exchange between different currency.", "Why was I charged for transferring money?", "Whats types of currency can I exchange?", "I think someone got my card details and used it because there are transactions i don't recognize. What do I do now?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I was denied cash at an ATM", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Apple pay is not accepting my American Express card, can you assist me with this problem?", "where is this money from", "Why did you charge me extra when I withdrew cash?" ]

[ "Do you offer free ATM withdrawals of ones hometown currency while on holiday?", "I think the bank made a mistake on the exchange rates", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I found the exchange rate for my cash withdrawal is wrong", "Why is the exchange rate so exorbitant? This should have been a much higher amount of cash for that to apply.", "how come when i got cash the exchange rate was different than it should be", "You applied the wrong exchange rate while I was traveling outside the country.", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "Why is the exchange rate different than expected on my transaction?", "Why did you give me so little currency?", "I got less cash because of the exchange rate.", "what is going on with my cash withdrawal? the exchange rate is wrong", "I got cash abroad and the exchange rate applied is wrong", "I need the right foreign money, at the right rate, at ATMs, when I go abroad.", "The rate of exchange for my cash withdrawal is wrong." ]

[ "I was wondering if I could get a second card on this account? I would like my daughter to have one.", "I was charged for a cash withdrawal, why?", "Is exchanging currencies one of your app services?", "Are you okay with exchanges to EUR?", "Why was my request for cash declined?", "I wanted to know about a pending dollar that is on my statement.", "What do I do if I've been charged twice for the same transaction?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "I didn't withdraw the amount of cash that is showing up in the app.", "There's a cash withdrawal I didn't make", "My top-up was reverted, why did this happen?", "I don't understand why there is an extra €1 fee in my statement.", "I did a payment but it was reverted by the app", "is there a reason that my payment didnt go through", "What exchange rate is it?", "My work sends me all over the world, can I get a discount for all the money I have to exchange?", "Can I get a Visa or Mastercard?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "This exchange rate on my purchase is wrong.", "Hello I changed my mind and really need a refund on one of things I bought recently. Can you please cancel the transaction and get me my money back. Pls it's urgent", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "How do I receive a card?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "is it possible to get a refund for something I purchased?", "Why was I charged an extra fee when using a card?", "Why am I seeing a fee for transferring money?", "When will money be available in my account?", "Please let me know what currency I can use to top up my account?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?", "Can I see my available money?", "Your exchange rates come from where?", "Can I use any currency to add money?", "Is there a fee for extra cards?", "Is there a pay structure for currency exchanges?", "I haven't received money from a transfer?", "I am seeing in the App a payment that its not mine", "There was an extra charge when I made a transfer.", "Can I pay more to get it deliver quicker?", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "What happened to the money that I deposited?", "Can I check to see where the funds came from?", "The ATM didn't give me enough money.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Why was I charged a random fee for a transfer I made?", "I just bought an item and changed my mind. I have not received it yet how can I get refunded. Thank you.", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I accidentally chose to exchange GBP, but I need to pick AUD. How can I change it?", "What type of card can I get?", "There was an extra fee when I paid with the card.", "There's a payment in the app I don't recognize.", "Can you tell me why the card payment came back?", "Where'd the rest of my cash go from the ATM", "Why is there a cash withdrawal I didn't make?", "Are cheques accepted to my account? Mine didn't seem to work.", "Any hidden fees associated with the international card if money is added?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "I received my salary in GBP. How do I change this to my currency?", "While getting cash, I was charged a fee.", "I got a strange fee when I used the ATM.", "What is the exchange rate like?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "top up by my card is that possible?", "Is there a way to see where my money originally came from?", "My card is showing a fee from when I used it, but I thought this card was supposed to be fee free?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "In my statement there is a payment that is I do not recognize", "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?", "Payment I didn't do.", "I don't recognize this payment", "When I'm traveling is it possible to add money automatically at certain time points?", "If I top up by card, what options do I have re: currency and card type?", "Are you Visa or Mastercard?", "Which fiat currencies do you currently support? Will this change in this future?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Why was I charged an extra fee when using an ATM?", "When will my money be in my account?", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Do exchanges cost more?", "I have an unknown debit charge in my statement, why?", "How much money can i top up?", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "I tried to get cash but it was declined!", "Are there any extra fees for adding money into the international card?", "I asked for $100 cash but only got $20?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Can I have a refund?", "I see a payment on my statement for a place I didn't make a purchase at.", "Looking at my statement I see that I was double charged for a payment I made.", "I don't recognize some of the transactions on my card, I think someone must have gotten my card info and used it.", "I just transferred some money. Why was I charged a fee?", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "Could I get a MasterCard and Visa from you?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "When can I expect my card?", "I bought something that I need a refund for.", "Someone withdrew money from my account, and it wasn't me.", "I completed an in country transfer a few days ago and was sure to check the account information several times since the transaction was completed, but the funds are still not available. What is the problem?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "My card payment has the wrong exchange rate", "I transferred some money and it didint arrive", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I need to exchange between different currencies, like GBP and USD. Can I do that with your app?", "I'd like to order an additional card", "I would like to exchange currencies", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "Someone might have had access to my card.", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "How do I know how much money I will have when I travel abroad?", "Do you charge extra for topping up with a debit or credit card?", "Please explain to me the circumstances in which my card payment would be reverted?", "I have a strange cash withdrawal in my statement", "Would you be able to offer me a discount, since I need to exchange currencies frequently?", "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?", "The ATM is showing it gave me the money I requested but I didn't get that amount." ]

[ "I withdrew cash abroad and the exchange rate applied is wrong.", "When I made a cash transfer abroad the wrong exchange rate was applied", "I tried to use the ATM with foreign currency. The conversion rate applied was wrong.", "I didnt get the correct exchange rate for getting cash", "I exchanged cash when traveling and the rate was incorrect.", "how do you determine your exchange rates because one of yours was off when i got cash", "I did not get the right amount of money when I used a different country's currency.", "The exchange rate for my withdrawal was wrong.", "what is the exchange rate for foreign ATMs", "When I got cash, my exchange rate was off.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "The exchange rate for foreign ATM currency is wrong.", "I think the exchange rate for the cash I withdrew was wrong.", "how come when i got cash the exchange rate was different than it should be", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I noticed my exchange rate was incorrect when I got cash." ]

[ "What do I do if there is a direct debit on my account that shouldn't be there?", "I don't recognise a cash withdrawal", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Is there an issue with my card payment as it has not gone through.", "Why wouldn't the ATM give me my money?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "What happened to the money that I deposited?", "I needed cash today, so I used another provider's ATM, and when I attempted to withdraw, it declined. I just checked it out and I'm still showing my account with that amount pending! I didn't take any money out, it was declined, so I don't want that to be processed as a withdrawal.", "Why is my card payment cancelled?", "my cash balance less than what I thought", "I want to take back my transaction", "I got double charged!", "If I make a mistake can I cancel the transaction?", "The app is showing a cash withdrawal that I didn't make.", "Are you Visa or Mastercard?", "This exchange rate on my purchase is wrong.", "is it possible to cancel transactions?", "How do I top-up using cash?", "Why did a transaction I made charge me $1?", "The exchange rate for my electronic payment is incorrect.", "I noticed my card payment was cancelled, can you tell me why?", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "How do I stop fraud to my card?", "What kind of fee is there to top-up my account?", "Is it possible for me to top up with cash?", "What are some reasons that would cause ATM machines to decline my card? It has happened to me multiple times!", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "My card payment has been declined, why?", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "My credit card cancelled a payment for a purchase.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "I didn't receive the correct exchange rate for an item that I bought.", "Why does my money come from?", "I bought something in another country but the exchange rate is wrong", "The funds I transferred are not in my account", "What ATMs can I use my card?", "Are there any limits on where I can use my card?", "I noticed an extra $1 charge on my statement, can you tell me why that is?", "I wasn't allowed to transfer to my account", "The app said I withdrew cash at an ATM and I didn't", "Is there a charge for cash withdrawals? I always thought it was free.", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "Will I be charged a fee to top up using a debit or credit card?", "Why have I been charged a small fee to use my card?", "The app says I made a cash withdrawal that I didn't make", "What should I do if I think someone is using my card.", "My card payment has been declined", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I am wanting to refill my card, is there a charge?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Why did I get less from the ATM?", "My card was stolen. What do I need to do?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "My cash withdrawal was declined. Why?", "What can I use my card to pay for?", "Why wasn't it obvious that you charge for payments? If you put the fees in an easy to read format, this could have been avoided.", "I withdrew money but the full amount wasn't dispensed.", "Why do I have a transaction showing up more than once?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "My card will not work", "Where did my money come from?", "I was removing a dollar amount from my account and now don't have access to my card.", "Why was my withdrawal requested cancelled by the ATM?", "My money I had was gone and I could not get gas!", "So earlier I went to an ATM and got cash. But when I checked the app, it states that the withdrawal is pending. How can that be when I have the cash on me?", "Why did I not get the amount I specified at the ATM?", "Is there a reason why my card was declined when I attempted to withdraw money?", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "My ATM withdrawal was declined.", "Is it possible to cancel a transaction?", "The ATM didn't let me get any cash", "need to know places i can withdraw money", "My card doesn't seem to work.", "Why would a merchant revert my payment?", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "My exchange rate was wrong for an Item I bought!", "What's up with the extra fee I got?", "I must have entered my PIN wrong.", "Will there be extra charges regarding to adding money into my international card?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "I believe my money did not go through with my top up, was there a problem on your end?", "I was getting cash and the card got stuck inside", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Reason for my card to decline", "Is there always a charge when withdrawing money?", "Will I have to pay extra to exchange money?", "I'm on holiday and I noticed a different amount for exchange rate. Can you explain?", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "What is the reason for the fee charge on my transfer?", "I am seeing a direct debit I wasn't aware of.", "I think that someone may be using my card, but I'm not sure,.", "A payment is showing twice. Why is that?", "Why won't the ATM let me withdraw money?", "Could you inform me as to why I have been charged a higher fee for doing banking abroad.", "I see a charge of 1L I do not recognize on my statement", "Will I be charged for adding money using an international card?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Purchases I did not make are appearing in my bank statement?", "Why was I declined from getting cash?", "Is there a fee for transferring money", "I noticed that there's a payment on my card that's pending.", "What would be the reason there's an extra fee on my statement?", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "I do not like this, I made a simple transfer but I have an additional charge for doing so.", "There's a payment that isn't mine on my app", "Why is there a fee for cash withdrawal?", "Where is my money transfer?", "I did a payment but it was reverted by the app", "Is there a charge for transfers?", "The app says I got cash from an ATM but I didn't", "I want to use cash to top up.", "Which ATMs am I allowed to get money from?", "I wasn't able to use my top up card because the money I put on there wasn't there anymore", "I need to see where my money came from." ]