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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Is payment required to get a card of my own? | {
"text": "Is payment required to get a card of my own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951163530349731
},
{
"label": "POSITIVE",
"score": 0.004883606918156147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Why is my transfer still pending? | {
"text": "Why is my transfer still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987688660621643
},
{
"label": "POSITIVE",
"score": 0.001231126138009131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I see cash in my app but I did not get it. | {
"text": "I see cash in my app but I did not get it."
} | [
{
"label": "NEGATIVE",
"score": 0.9993525147438049
},
{
"label": "POSITIVE",
"score": 0.0006474762922152877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
There has been a charge pending on my account statement that I can't figue out it's for a dollar. | {
"text": "There has been a charge pending on my account statement that I can't figue out it's for a dollar."
} | [
{
"label": "NEGATIVE",
"score": 0.9912346601486206
},
{
"label": "POSITIVE",
"score": 0.008765305392444134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do? | {
"text": "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981135129928589
},
{
"label": "POSITIVE",
"score": 0.0018865293823182583
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why can't my beneficiary get access? | {
"text": "Why can't my beneficiary get access?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992584586143494
},
{
"label": "POSITIVE",
"score": 0.0007415126310661435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can you tell me the countries you provide support for. | {
"text": "Can you tell me the countries you provide support for."
} | [
{
"label": "NEGATIVE",
"score": 0.002412575762718916
},
{
"label": "POSITIVE",
"score": 0.9975874423980713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What do I need to do to correct this failed transfer? | {
"text": "What do I need to do to correct this failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648088871501386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why isn't the transfer to my account showing up? | {
"text": "Why isn't the transfer to my account showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981154203414917
},
{
"label": "POSITIVE",
"score": 0.0018845603335648775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the charge to make a transfer | {
"text": "What is the charge to make a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.020976919680833817
},
{
"label": "POSITIVE",
"score": 0.9790231585502625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Do you accept cash? | {
"text": "Do you accept cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.8701164126396179
},
{
"label": "POSITIVE",
"score": 0.1298835277557373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
When will I receive my card? | {
"text": "When will I receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227382950484753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
The exchange rate was messed up from the ATM | {
"text": "The exchange rate was messed up from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9995606541633606
},
{
"label": "POSITIVE",
"score": 0.0004392856208141893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened? | {
"text": "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988613128662109
},
{
"label": "POSITIVE",
"score": 0.0011386468540877104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What is your check-cashing policy? | {
"text": "What is your check-cashing policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983487129211426
},
{
"label": "POSITIVE",
"score": 0.0016512806760147214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I have a cash withdrawal that I don't recognize. | {
"text": "I have a cash withdrawal that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9990237951278687
},
{
"label": "POSITIVE",
"score": 0.0009761647670529783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What steps can I take if someone else is using my card? | {
"text": "What steps can I take if someone else is using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999038577079773
},
{
"label": "POSITIVE",
"score": 0.0009614244336262345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Where did my top-up go? I can't find it in my wallet | {
"text": "Where did my top-up go? I can't find it in my wallet"
} | [
{
"label": "NEGATIVE",
"score": 0.99934321641922
},
{
"label": "POSITIVE",
"score": 0.0006567664677277207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What do I do after the ATM takes my card. | {
"text": "What do I do after the ATM takes my card."
} | [
{
"label": "NEGATIVE",
"score": 0.990776777267456
},
{
"label": "POSITIVE",
"score": 0.009223251603543758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What do the disposable cards do? | {
"text": "What do the disposable cards do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987573623657227
},
{
"label": "POSITIVE",
"score": 0.0012426807079464197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I believe my card has been compromised as there's a cash withdrawal I don't recognize. | {
"text": "I believe my card has been compromised as there's a cash withdrawal I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9993076324462891
},
{
"label": "POSITIVE",
"score": 0.0006923780310899019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I exchange currency for different types? | {
"text": "Can I exchange currency for different types?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960728883743286
},
{
"label": "POSITIVE",
"score": 0.0039270962588489056
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How do I get my cash withdrawal to show? | {
"text": "How do I get my cash withdrawal to show?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994121789932251
},
{
"label": "POSITIVE",
"score": 0.0005877894000150263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My top up is not working | {
"text": "My top up is not working"
} | [
{
"label": "NEGATIVE",
"score": 0.9996583461761475
},
{
"label": "POSITIVE",
"score": 0.0003416184335947037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I have my card now how do I activate it? | {
"text": "I have my card now how do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964205026626587
},
{
"label": "POSITIVE",
"score": 0.003579496406018734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What flat currencies do you support for holding and exchange? | {
"text": "What flat currencies do you support for holding and exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996154308319092
},
{
"label": "POSITIVE",
"score": 0.0003845141618512571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How can I top up with Google play? | {
"text": "How can I top up with Google play?"
} | [
{
"label": "NEGATIVE",
"score": 0.9885315895080566
},
{
"label": "POSITIVE",
"score": 0.011468451470136642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
there were two of the same charge to my account | {
"text": "there were two of the same charge to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9961956739425659
},
{
"label": "POSITIVE",
"score": 0.0038043134845793247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why does the same transaction appear multiple times? | {
"text": "Why does the same transaction appear multiple times?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978153705596924
},
{
"label": "POSITIVE",
"score": 0.0021845917217433453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Who should I talk to or go to resolve a duplicate charge on my statement? | {
"text": "Who should I talk to or go to resolve a duplicate charge on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996213912963867
},
{
"label": "POSITIVE",
"score": 0.0003786086745094508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I had to pay money for paying with my card. | {
"text": "I had to pay money for paying with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999367892742157
},
{
"label": "POSITIVE",
"score": 0.0006320992251858115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694946214556694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Can I return an item? | {
"text": "Can I return an item?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907716512680054
},
{
"label": "POSITIVE",
"score": 0.009228359907865524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I use this app to change money? | {
"text": "Can I use this app to change money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993526339530945
},
{
"label": "POSITIVE",
"score": 0.0006473559769801795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I'm going to cancel a purchase. | {
"text": "I'm going to cancel a purchase."
} | [
{
"label": "NEGATIVE",
"score": 0.9997324347496033
},
{
"label": "POSITIVE",
"score": 0.00026759429601952434
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why was I charged extra on my last UK pound to Russian ruble exchange? | {
"text": "Why was I charged extra on my last UK pound to Russian ruble exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011375334579497576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it? | {
"text": "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950047135353088
},
{
"label": "POSITIVE",
"score": 0.0049953521229326725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How many transactions can I do with my disposable card? | {
"text": "How many transactions can I do with my disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986061453819275
},
{
"label": "POSITIVE",
"score": 0.0013938997872173786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How are cash withdrawals pending? | {
"text": "How are cash withdrawals pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998945415019989
},
{
"label": "POSITIVE",
"score": 0.0010545537807047367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
The ATM charged me an extra fee, Why? | {
"text": "The ATM charged me an extra fee, Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954711198806763
},
{
"label": "POSITIVE",
"score": 0.004528872203081846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
beneficiary transfer problems? | {
"text": "beneficiary transfer problems?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992198944091797
},
{
"label": "POSITIVE",
"score": 0.0007800500025041401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can you please explain how to transfer money using the bank transfer process? | {
"text": "Can you please explain how to transfer money using the bank transfer process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977407455444336
},
{
"label": "POSITIVE",
"score": 0.0022592409513890743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My transfer was declined. Why did this happen? | {
"text": "My transfer was declined. Why did this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985678195953369
},
{
"label": "POSITIVE",
"score": 0.0014321956550702453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money. | {
"text": "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money."
} | [
{
"label": "NEGATIVE",
"score": 0.9989394545555115
},
{
"label": "POSITIVE",
"score": 0.0010605397401377559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
After a transfer, I see an extra fee. Why? | {
"text": "After a transfer, I see an extra fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951413869857788
},
{
"label": "POSITIVE",
"score": 0.004858632571995258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.00024821990518830717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why did my transfer to a beneficiary fail? | {
"text": "Why did my transfer to a beneficiary fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995525479316711
},
{
"label": "POSITIVE",
"score": 0.00044746449566446245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why does it still charge me even though I was unable to withdraw money from the ATM? | {
"text": "Why does it still charge me even though I was unable to withdraw money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913551211357117
},
{
"label": "POSITIVE",
"score": 0.008644897490739822
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I bought something that I need a refund for. | {
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388156533241272
},
{
"label": "POSITIVE",
"score": 0.061184294521808624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
If my salary is in GBP, do I need to do something? | {
"text": "If my salary is in GBP, do I need to do something?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989784955978394
},
{
"label": "POSITIVE",
"score": 0.0010215641232207417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I want to transfer money into my account | {
"text": "I want to transfer money into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9986155033111572
},
{
"label": "POSITIVE",
"score": 0.0013844674685969949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Are physical card available? | {
"text": "Are physical card available?"
} | [
{
"label": "NEGATIVE",
"score": 0.991205632686615
},
{
"label": "POSITIVE",
"score": 0.00879437942057848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Do I get charged if I top up with my European bank card? | {
"text": "Do I get charged if I top up with my European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927207231521606
},
{
"label": "POSITIVE",
"score": 0.007279361132532358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
My top up doesn't work | {
"text": "My top up doesn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997709393501282
},
{
"label": "POSITIVE",
"score": 0.00022905200603418052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
The exchange rate is incorrect for my payment. | {
"text": "The exchange rate is incorrect for my payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9996236562728882
},
{
"label": "POSITIVE",
"score": 0.0003763645945582539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I would like to get an account for my child. | {
"text": "I would like to get an account for my child."
} | [
{
"label": "NEGATIVE",
"score": 0.9870959520339966
},
{
"label": "POSITIVE",
"score": 0.012904027476906776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How will I get my card? | {
"text": "How will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977593421936035
},
{
"label": "POSITIVE",
"score": 0.0022406550124287605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
WHAT IS THE REASON FOR THAT | {
"text": "WHAT IS THE REASON FOR THAT"
} | [
{
"label": "NEGATIVE",
"score": 0.3312130570411682
},
{
"label": "POSITIVE",
"score": 0.6687869429588318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Will you guys charge me for topping up by transfer? | {
"text": "Will you guys charge me for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.36396893858909607
},
{
"label": "POSITIVE",
"score": 0.6360310316085815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
My card failed to work when I was shopping in a store | {
"text": "My card failed to work when I was shopping in a store"
} | [
{
"label": "NEGATIVE",
"score": 0.9997637867927551
},
{
"label": "POSITIVE",
"score": 0.00023620494175702333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
why do I need to show ID | {
"text": "why do I need to show ID"
} | [
{
"label": "NEGATIVE",
"score": 0.9951010346412659
},
{
"label": "POSITIVE",
"score": 0.004898981191217899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can you please explain why the exchange rate for the item I bought is wrong? | {
"text": "Can you please explain why the exchange rate for the item I bought is wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995864033699036
},
{
"label": "POSITIVE",
"score": 0.00041366004734300077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund. | {
"text": "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9934700727462769
},
{
"label": "POSITIVE",
"score": 0.006529916077852249
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Activate my card | {
"text": "Activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.009771008975803852
},
{
"label": "POSITIVE",
"score": 0.9902290105819702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I hate this ATM, it charged me an extra fee, Why did it charge? | {
"text": "I hate this ATM, it charged me an extra fee, Why did it charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995087385177612
},
{
"label": "POSITIVE",
"score": 0.0004912186996079981
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to change my card PIN. | {
"text": "I need to change my card PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9993699193000793
},
{
"label": "POSITIVE",
"score": 0.0006301428657025099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I tried entering my pin several times incorrectly. Why isn't my pin working? | {
"text": "I tried entering my pin several times incorrectly. Why isn't my pin working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994750618934631
},
{
"label": "POSITIVE",
"score": 0.0005250126123428345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
May I order another card? | {
"text": "May I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948429465293884
},
{
"label": "POSITIVE",
"score": 0.005157048813998699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Visa or Mastercard? | {
"text": "Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.982001781463623
},
{
"label": "POSITIVE",
"score": 0.01799820363521576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not? | {
"text": "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?"
} | [
{
"label": "NEGATIVE",
"score": 0.999561607837677
},
{
"label": "POSITIVE",
"score": 0.0004383331397548318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I lost my card n need a new one. | {
"text": "I lost my card n need a new one."
} | [
{
"label": "NEGATIVE",
"score": 0.9996515512466431
},
{
"label": "POSITIVE",
"score": 0.00034843545290641487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Are you Visa or Mastercard? | {
"text": "Are you Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9805383086204529
},
{
"label": "POSITIVE",
"score": 0.019461702555418015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
If my top-up didn't transfer, what went wrong? | {
"text": "If my top-up didn't transfer, what went wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996868371963501
},
{
"label": "POSITIVE",
"score": 0.0003131661796942353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What are the steps to reset my passcode? | {
"text": "What are the steps to reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993533492088318
},
{
"label": "POSITIVE",
"score": 0.0006466092308983207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234243046492338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I think my account has been hacked there are charges on there I don't recognize. | {
"text": "I think my account has been hacked there are charges on there I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9994450211524963
},
{
"label": "POSITIVE",
"score": 0.0005549690104089677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What is the most amount of disposable cards allowable? | {
"text": "What is the most amount of disposable cards allowable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986690282821655
},
{
"label": "POSITIVE",
"score": 0.0013310132781043649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
my payment was rejected | {
"text": "my payment was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.0014553720830008388
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I need a new card. | {
"text": "I need a new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9988757967948914
},
{
"label": "POSITIVE",
"score": 0.0011242261389270425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Is there a fee for exchanging currency? | {
"text": "Is there a fee for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982540011405945
},
{
"label": "POSITIVE",
"score": 0.0017460345989093184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I tried to withdraw cash and got declined, why is that? | {
"text": "I tried to withdraw cash and got declined, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981106519699097
},
{
"label": "POSITIVE",
"score": 0.0018893813248723745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days. | {
"text": "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days."
} | [
{
"label": "NEGATIVE",
"score": 0.9029760956764221
},
{
"label": "POSITIVE",
"score": 0.09702394902706146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks. | {
"text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks."
} | [
{
"label": "NEGATIVE",
"score": 0.9788685441017151
},
{
"label": "POSITIVE",
"score": 0.02113141492009163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I was getting cash and the card got stuck inside | {
"text": "I was getting cash and the card got stuck inside"
} | [
{
"label": "NEGATIVE",
"score": 0.9993355870246887
},
{
"label": "POSITIVE",
"score": 0.0006643871893174946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Tell me about verifying top-up | {
"text": "Tell me about verifying top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.21438969671726227
},
{
"label": "POSITIVE",
"score": 0.7856103181838989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
ATM apparently not working? Couldn't access funds in my account? | {
"text": "ATM apparently not working? Couldn't access funds in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999707043170929
},
{
"label": "POSITIVE",
"score": 0.0002928820613306016
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
When my card expires what is the cost of a replacement and how fast? | {
"text": "When my card expires what is the cost of a replacement and how fast?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986294507980347
},
{
"label": "POSITIVE",
"score": 0.0013706309255212545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My card's expiration date is close. | {
"text": "My card's expiration date is close."
} | [
{
"label": "NEGATIVE",
"score": 0.998625636100769
},
{
"label": "POSITIVE",
"score": 0.0013743409654125571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can I get a card in the EU? | {
"text": "Can I get a card in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927853345870972
},
{
"label": "POSITIVE",
"score": 0.007214666809886694
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How long will it take for me to get my card? | {
"text": "How long will it take for me to get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990272521972656
},
{
"label": "POSITIVE",
"score": 0.0009727566502988338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What's the expected wait time to recieve my new card? | {
"text": "What's the expected wait time to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964062571525574
},
{
"label": "POSITIVE",
"score": 0.003593708388507366
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
The wrong account was used during a transaction. | {
"text": "The wrong account was used during a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.00047403640928678215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I just deposited cash to my account and can't find it! | {
"text": "I just deposited cash to my account and can't find it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996721744537354
},
{
"label": "POSITIVE",
"score": 0.00032783360802568495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
how can i add money from my amex card | {
"text": "how can i add money from my amex card"
} | [
{
"label": "NEGATIVE",
"score": 0.9988215565681458
},
{
"label": "POSITIVE",
"score": 0.001178413163870573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
is there a charge on withdrawals? | {
"text": "is there a charge on withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.0012308049481362104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Where is the transfer to my account that I made? | {
"text": "Where is the transfer to my account that I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994489550590515
},
{
"label": "POSITIVE",
"score": 0.0005510032642632723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why does my statement show an extra fee? | {
"text": "Why does my statement show an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983457326889038
},
{
"label": "POSITIVE",
"score": 0.0016542309895157814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I go about ordering another card? | {
"text": "How do I go about ordering another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983262419700623
},
{
"label": "POSITIVE",
"score": 0.0016737075056880713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How do I exchange currencies using the app? | {
"text": "How do I exchange currencies using the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976045489311218
},
{
"label": "POSITIVE",
"score": 0.0023954289499670267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
There is a single payment on my card which shows as pending. | {
"text": "There is a single payment on my card which shows as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.990797758102417
},
{
"label": "POSITIVE",
"score": 0.00920229870826006
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
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