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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
How long before transferred money shows up? | {
"text": "How long before transferred money shows up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988788962364197
},
{
"label": "POSITIVE",
"score": 0.001121134264394641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Where are my funds? I topped off my car but it didn't seem to complete. | {
"text": "Where are my funds? I topped off my car but it didn't seem to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.0004673204675782472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Can I get a Visa from you? | {
"text": "Can I get a Visa from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9910336136817932
},
{
"label": "POSITIVE",
"score": 0.00896636676043272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I deposited a check a few days ago and it's still not gone in! Please help me with this | {
"text": "I deposited a check a few days ago and it's still not gone in! Please help me with this"
} | [
{
"label": "NEGATIVE",
"score": 0.9146068692207336
},
{
"label": "POSITIVE",
"score": 0.08539313077926636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What can I use to verify my identity? | {
"text": "What can I use to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984990358352661
},
{
"label": "POSITIVE",
"score": 0.001500924932770431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why hasn't my refund appeared on my statement? | {
"text": "Why hasn't my refund appeared on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986464381217957
},
{
"label": "POSITIVE",
"score": 0.0013535537291318178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I sent some money but the intended recipient says it hasn't arrived | {
"text": "I sent some money but the intended recipient says it hasn't arrived"
} | [
{
"label": "NEGATIVE",
"score": 0.9996477365493774
},
{
"label": "POSITIVE",
"score": 0.0003523151681292802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go? | {
"text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997262358665466
},
{
"label": "POSITIVE",
"score": 0.0002737378526944667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What do I do to activate? | {
"text": "What do I do to activate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9366425275802612
},
{
"label": "POSITIVE",
"score": 0.06335751712322235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is there a charge for using an European bank card for top up? | {
"text": "Is there a charge for using an European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988024234771729
},
{
"label": "POSITIVE",
"score": 0.0011975779198110104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why did I get charged for a transfer? | {
"text": "Why did I get charged for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.0017072398914024234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Is the identity check part of bank policy? | {
"text": "Is the identity check part of bank policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.997837245464325
},
{
"label": "POSITIVE",
"score": 0.0021627501118928194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Do you do business in the EU? | {
"text": "Do you do business in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730347990989685
},
{
"label": "POSITIVE",
"score": 0.026965176686644554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Am I able to do a SWIFT transfer? | {
"text": "Am I able to do a SWIFT transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9814136624336243
},
{
"label": "POSITIVE",
"score": 0.018586253747344017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is getting my identity verified required before I can use my account? | {
"text": "Is getting my identity verified required before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995668530464172
},
{
"label": "POSITIVE",
"score": 0.00043311610352247953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
There are funds in my app that I did not receive. | {
"text": "There are funds in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.5540276765823364
},
{
"label": "POSITIVE",
"score": 0.44597238302230835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why has another fee been placed on my statement? | {
"text": "Why has another fee been placed on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993614554405212
},
{
"label": "POSITIVE",
"score": 0.0006384997395798564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is? | {
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423214265145361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Do you have the option for a disposable virtual card? | {
"text": "Do you have the option for a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998706579208374
},
{
"label": "POSITIVE",
"score": 0.0012933785328641534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How long will it take for my cash withdrawal to no longer show as pending? | {
"text": "How long will it take for my cash withdrawal to no longer show as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987379908561707
},
{
"label": "POSITIVE",
"score": 0.0012619938934221864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How can I fix this? The ATM gave me more cash than I'd asked for. | {
"text": "How can I fix this? The ATM gave me more cash than I'd asked for."
} | [
{
"label": "NEGATIVE",
"score": 0.9987817406654358
},
{
"label": "POSITIVE",
"score": 0.001218251301907003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What is my top-up limit? | {
"text": "What is my top-up limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918895363807678
},
{
"label": "POSITIVE",
"score": 0.008110487833619118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can someone please explain to me where my source of funds came from? | {
"text": "Can someone please explain to me where my source of funds came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992733597755432
},
{
"label": "POSITIVE",
"score": 0.0007266966858878732
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Will I see the transfer in my account within the week? | {
"text": "Will I see the transfer in my account within the week?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941281080245972
},
{
"label": "POSITIVE",
"score": 0.005871926434338093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined? | {
"text": "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993616938591003
},
{
"label": "POSITIVE",
"score": 0.0006383704603649676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Yikes! I didn't get the amount of money that I requested. What do I do now? | {
"text": "Yikes! I didn't get the amount of money that I requested. What do I do now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.0004819339665118605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I put money in my account a week ago but its still not there, what is happening? | {
"text": "I put money in my account a week ago but its still not there, what is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989054203033447
},
{
"label": "POSITIVE",
"score": 0.0010945511749014258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is it possible to have an item refunded? | {
"text": "Is it possible to have an item refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978488683700562
},
{
"label": "POSITIVE",
"score": 0.0021511365193873644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What is the extra fee that showed up on my card? | {
"text": "What is the extra fee that showed up on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956250786781311
},
{
"label": "POSITIVE",
"score": 0.004374982323497534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How do you do currency exchanges? | {
"text": "How do you do currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953252077102661
},
{
"label": "POSITIVE",
"score": 0.004674726165831089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I made a mistake this morning when I did a transfer. How do I reverse it? | {
"text": "I made a mistake this morning when I did a transfer. How do I reverse it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997523427009583
},
{
"label": "POSITIVE",
"score": 0.0002476523513905704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How long is the wait for a money transfer to show up? | {
"text": "How long is the wait for a money transfer to show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993983507156372
},
{
"label": "POSITIVE",
"score": 0.0006016409606672823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
can i see money source? | {
"text": "can i see money source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975329637527466
},
{
"label": "POSITIVE",
"score": 0.0024669840931892395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What country's money can I hold currency in? | {
"text": "What country's money can I hold currency in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989357590675354
},
{
"label": "POSITIVE",
"score": 0.001064250711351633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this. | {
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.0041829547844827175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I don't know what pending transaction means. | {
"text": "I don't know what pending transaction means."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001766934990883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Some cash has been withdrawn but I didn't do it. | {
"text": "Some cash has been withdrawn but I didn't do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9987329840660095
},
{
"label": "POSITIVE",
"score": 0.0012669782154262066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I can't find how to top up my account with a check. Where is that? | {
"text": "I can't find how to top up my account with a check. Where is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996461868286133
},
{
"label": "POSITIVE",
"score": 0.00035380892222747207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I am still waiting for a money transfer to appear. | {
"text": "I am still waiting for a money transfer to appear."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.000700239441357553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Hi something is going on with the app. I see some payments I didn't make? | {
"text": "Hi something is going on with the app. I see some payments I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9601205587387085
},
{
"label": "POSITIVE",
"score": 0.03987937793135643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I believe there is a mistake because a payment I didn't make shows in my app. | {
"text": "I believe there is a mistake because a payment I didn't make shows in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994927644729614
},
{
"label": "POSITIVE",
"score": 0.0005072358762845397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Whats wrong with my currency exchange? | {
"text": "Whats wrong with my currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995891451835632
},
{
"label": "POSITIVE",
"score": 0.00041089594014920294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
The money disappeared after I topped up my account. | {
"text": "The money disappeared after I topped up my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996966123580933
},
{
"label": "POSITIVE",
"score": 0.00030338295619003475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What is your age limit? | {
"text": "What is your age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.984923243522644
},
{
"label": "POSITIVE",
"score": 0.015076734125614166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
What's the process to receive a second card? | {
"text": "What's the process to receive a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949565529823303
},
{
"label": "POSITIVE",
"score": 0.0050434828735888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Where do I go to verify my identity? | {
"text": "Where do I go to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987732768058777
},
{
"label": "POSITIVE",
"score": 0.0012266815174371004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What is the handling fee for transfer? | {
"text": "What is the handling fee for transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961690306663513
},
{
"label": "POSITIVE",
"score": 0.003831004025414586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on? | {
"text": "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987725615501404
},
{
"label": "POSITIVE",
"score": 0.001227405620738864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
When will the cash that I put in the ATM be cleared from pending status? | {
"text": "When will the cash that I put in the ATM be cleared from pending status?"
} | [
{
"label": "NEGATIVE",
"score": 0.999377965927124
},
{
"label": "POSITIVE",
"score": 0.0006219471106305718
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can I add funds directly from my Apple Watch? | {
"text": "Can I add funds directly from my Apple Watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.0024027491454035044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
When I received my cash, the exchange rate was wrong. | {
"text": "When I received my cash, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.00027942503220401704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How do I get a card in the EU? | {
"text": "How do I get a card in the EU?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971264004707336
},
{
"label": "POSITIVE",
"score": 0.002873570192605257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why couldn't I transfer to a beneficiairy? | {
"text": "Why couldn't I transfer to a beneficiairy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945557117462158
},
{
"label": "POSITIVE",
"score": 0.005444281734526157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How to modify my details. | {
"text": "How to modify my details."
} | [
{
"label": "NEGATIVE",
"score": 0.9908526539802551
},
{
"label": "POSITIVE",
"score": 0.00914741214364767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Do you charge for transfers? | {
"text": "Do you charge for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9839073419570923
},
{
"label": "POSITIVE",
"score": 0.016092626377940178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card? | {
"text": "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920938611030579
},
{
"label": "POSITIVE",
"score": 0.007906151004135609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I would like to transfer money from my checking account to my savings account. | {
"text": "I would like to transfer money from my checking account to my savings account."
} | [
{
"label": "NEGATIVE",
"score": 0.998427152633667
},
{
"label": "POSITIVE",
"score": 0.0015728672733530402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I looked on the app and it says I withdrew cash. I didn't! | {
"text": "I looked on the app and it says I withdrew cash. I didn't!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995136260986328
},
{
"label": "POSITIVE",
"score": 0.00048638475709594786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I don't know where a direct debit payment came from | {
"text": "I don't know where a direct debit payment came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9992325305938721
},
{
"label": "POSITIVE",
"score": 0.0007675348897464573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
The balance has not been updated. | {
"text": "The balance has not been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9996775388717651
},
{
"label": "POSITIVE",
"score": 0.0003224746324121952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Do I get charged for a top up from a European bank? | {
"text": "Do I get charged for a top up from a European bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.996667206287384
},
{
"label": "POSITIVE",
"score": 0.003332852851599455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why was a payment cancelled on my account? | {
"text": "Why was a payment cancelled on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995025396347046
},
{
"label": "POSITIVE",
"score": 0.0004974720650352538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can I change my pin at an atm? | {
"text": "Can I change my pin at an atm?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989532232284546
},
{
"label": "POSITIVE",
"score": 0.0010467018000781536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I think my top up may have been reverted, what do I do? | {
"text": "I think my top up may have been reverted, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984729886054993
},
{
"label": "POSITIVE",
"score": 0.001527002197690308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Am I able to track the card that was just sent to me? | {
"text": "Am I able to track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978391528129578
},
{
"label": "POSITIVE",
"score": 0.0021608397364616394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How much is it to receive money? | {
"text": "How much is it to receive money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989859461784363
},
{
"label": "POSITIVE",
"score": 0.0010140209924429655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How long does it take for my payment to process? | {
"text": "How long does it take for my payment to process?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985254406929016
},
{
"label": "POSITIVE",
"score": 0.0014746084343641996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I think there's a purchase at a store that I didn't go to. | {
"text": "I think there's a purchase at a store that I didn't go to."
} | [
{
"label": "NEGATIVE",
"score": 0.98739093542099
},
{
"label": "POSITIVE",
"score": 0.012609004974365234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments. | {
"text": "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments."
} | [
{
"label": "NEGATIVE",
"score": 0.9991070628166199
},
{
"label": "POSITIVE",
"score": 0.000892941839993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I use your app to exchange between USD and GBP | {
"text": "Can I use your app to exchange between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.9843565821647644
},
{
"label": "POSITIVE",
"score": 0.01564348116517067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
how do the cards work? | {
"text": "how do the cards work?"
} | [
{
"label": "NEGATIVE",
"score": 0.991607666015625
},
{
"label": "POSITIVE",
"score": 0.008392317220568657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
If I need more than cards will I have to pay a fee to receive them? | {
"text": "If I need more than cards will I have to pay a fee to receive them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992677569389343
},
{
"label": "POSITIVE",
"score": 0.000732248998247087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I got cash abroad and the exchange rate applied is wrong | {
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.00035252986708655953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How much are the rates of exchange? | {
"text": "How much are the rates of exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971798658370972
},
{
"label": "POSITIVE",
"score": 0.0028201404493302107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why is there a fee for doing a transfer? | {
"text": "Why is there a fee for doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987917542457581
},
{
"label": "POSITIVE",
"score": 0.001208229106850922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate? | {
"text": "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994300007820129
},
{
"label": "POSITIVE",
"score": 0.0005700304172933102
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I think a card payment I made was cancelled. | {
"text": "I think a card payment I made was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997538924217224
},
{
"label": "POSITIVE",
"score": 0.00024608263629488647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What are the places that you deliver cards to? | {
"text": "What are the places that you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9651755690574646
},
{
"label": "POSITIVE",
"score": 0.034824468195438385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I did not charge my account for that transaction. That's an error. | {
"text": "I did not charge my account for that transaction. That's an error."
} | [
{
"label": "NEGATIVE",
"score": 0.9988142251968384
},
{
"label": "POSITIVE",
"score": 0.0011858162470161915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how many virtual cards can i have, i want 8 | {
"text": "how many virtual cards can i have, i want 8"
} | [
{
"label": "NEGATIVE",
"score": 0.9685460329055786
},
{
"label": "POSITIVE",
"score": 0.03145401179790497
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
If I am not in the country and I need to change my PIN, how can this be done? | {
"text": "If I am not in the country and I need to change my PIN, how can this be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995548129081726
},
{
"label": "POSITIVE",
"score": 0.0004451857239473611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I received my card. How do I link it to the app? | {
"text": "I received my card. How do I link it to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.997060239315033
},
{
"label": "POSITIVE",
"score": 0.0029397655744105577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
i would like to dispute a direct debit payment | {
"text": "i would like to dispute a direct debit payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9945646524429321
},
{
"label": "POSITIVE",
"score": 0.005435303784906864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I didn't receive the correct amount of cash | {
"text": "I didn't receive the correct amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997351765632629
},
{
"label": "POSITIVE",
"score": 0.0002648656372912228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
The app says my transfer failed | {
"text": "The app says my transfer failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023568930919282138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Will you send me a new card in China? | {
"text": "Will you send me a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975505471229553
},
{
"label": "POSITIVE",
"score": 0.002449421677738428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I would like a virtual card...how do I get one? | {
"text": "I would like a virtual card...how do I get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974604845046997
},
{
"label": "POSITIVE",
"score": 0.0025395380798727274
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why haven't I seen the cash from the cheque I deposited yet? | {
"text": "Why haven't I seen the cash from the cheque I deposited yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991421699523926
},
{
"label": "POSITIVE",
"score": 0.0008578209672123194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Tell me what ATMs allow me to change my PIN. | {
"text": "Tell me what ATMs allow me to change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9971848130226135
},
{
"label": "POSITIVE",
"score": 0.002815124113112688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Are extra charges added for sending out additional cards? | {
"text": "Are extra charges added for sending out additional cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953641891479492
},
{
"label": "POSITIVE",
"score": 0.0046358490362763405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Apple watch top up help, please? | {
"text": "Apple watch top up help, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.14920826256275177
},
{
"label": "POSITIVE",
"score": 0.8507916927337646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
The app passcode has completely slipped my mind. | {
"text": "The app passcode has completely slipped my mind."
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362133521586657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please. | {
"text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please."
} | [
{
"label": "NEGATIVE",
"score": 0.9912202954292297
},
{
"label": "POSITIVE",
"score": 0.008779688738286495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What does it mean if my cash withdrawal is pending? | {
"text": "What does it mean if my cash withdrawal is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986190795898438
},
{
"label": "POSITIVE",
"score": 0.0013808910734951496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
app malfunctioning, does not know its me | {
"text": "app malfunctioning, does not know its me"
} | [
{
"label": "NEGATIVE",
"score": 0.9996423721313477
},
{
"label": "POSITIVE",
"score": 0.00035759375896304846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account. | {
"text": "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account."
} | [
{
"label": "NEGATIVE",
"score": 0.9846864938735962
},
{
"label": "POSITIVE",
"score": 0.015313535928726196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What options do I have when topping up a US card? | {
"text": "What options do I have when topping up a US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940922856330872
},
{
"label": "POSITIVE",
"score": 0.005907746963202953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can it automatically top up my account? | {
"text": "Can it automatically top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927791953086853
},
{
"label": "POSITIVE",
"score": 0.007220855448395014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Are there any charges for European bank card for top up? | {
"text": "Are there any charges for European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986349940299988
},
{
"label": "POSITIVE",
"score": 0.0013649597531184554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
The app can't verify my information for identity proofing purposes. | {
"text": "The app can't verify my information for identity proofing purposes."
} | [
{
"label": "NEGATIVE",
"score": 0.9996581077575684
},
{
"label": "POSITIVE",
"score": 0.00034184762625955045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
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