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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
My identity verification isn't working | {
"text": "My identity verification isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997515082359314
},
{
"label": "POSITIVE",
"score": 0.0002484905708115548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
How do I close my account, since I'm dissatisfied? | {
"text": "How do I close my account, since I'm dissatisfied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996016621589661
},
{
"label": "POSITIVE",
"score": 0.00039835888310335577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
My card is not able to be activated how do I get it to work? | {
"text": "My card is not able to be activated how do I get it to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999752938747406
},
{
"label": "POSITIVE",
"score": 0.0002470978652127087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go?? | {
"text": "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.0003702372487168759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I am being charged a pound out of nowhere. What is this? | {
"text": "I am being charged a pound out of nowhere. What is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967637062072754
},
{
"label": "POSITIVE",
"score": 0.0032362709753215313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I use my card to top up? | {
"text": "How do I use my card to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986544847488403
},
{
"label": "POSITIVE",
"score": 0.0013455066364258528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I did not receive all of my cash back | {
"text": "I did not receive all of my cash back"
} | [
{
"label": "NEGATIVE",
"score": 0.9995517134666443
},
{
"label": "POSITIVE",
"score": 0.00044831755803897977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Am I able to modify my account details? | {
"text": "Am I able to modify my account details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991857409477234
},
{
"label": "POSITIVE",
"score": 0.0008142087608575821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How do I transfer money into my account? | {
"text": "How do I transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990839958190918
},
{
"label": "POSITIVE",
"score": 0.0009160160552710295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Lost password | {
"text": "Lost password"
} | [
{
"label": "NEGATIVE",
"score": 0.9996770620346069
},
{
"label": "POSITIVE",
"score": 0.00032294224365614355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What do I do if I believe to be a victim of credit card fraud? | {
"text": "What do I do if I believe to be a victim of credit card fraud?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982686042785645
},
{
"label": "POSITIVE",
"score": 0.001731382217258215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
It seems like my card payment didn't work. | {
"text": "It seems like my card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999795138835907
},
{
"label": "POSITIVE",
"score": 0.00020487226720433682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
My funds are low, can I auto top up? | {
"text": "My funds are low, can I auto top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997126460075378
},
{
"label": "POSITIVE",
"score": 0.0002872796612791717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through. | {
"text": "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through."
} | [
{
"label": "NEGATIVE",
"score": 0.9993519186973572
},
{
"label": "POSITIVE",
"score": 0.0006480757729150355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I top up my account with a bank transfer? | {
"text": "How do I top up my account with a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990667700767517
},
{
"label": "POSITIVE",
"score": 0.0009331986075267196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I recently bought something abroad but the exchange rate is incorrect. Why? | {
"text": "I recently bought something abroad but the exchange rate is incorrect. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914562011137605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I top up my account using transfer? | {
"text": "How do I top up my account using transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986103773117065
},
{
"label": "POSITIVE",
"score": 0.0013896293239668012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can my account have money transferred into it? | {
"text": "How can my account have money transferred into it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995445609092712
},
{
"label": "POSITIVE",
"score": 0.00045536819379776716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Where is the verification code display? | {
"text": "Where is the verification code display?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993526339530945
},
{
"label": "POSITIVE",
"score": 0.0006473775720223784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I get selected for a visa card? | {
"text": "How do I get selected for a visa card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974901676177979
},
{
"label": "POSITIVE",
"score": 0.0025098896585404873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What are the fees associated with top up via transfer? | {
"text": "What are the fees associated with top up via transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952959418296814
},
{
"label": "POSITIVE",
"score": 0.00470404839143157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
why do i need to verify the top up? | {
"text": "why do i need to verify the top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991750121116638
},
{
"label": "POSITIVE",
"score": 0.0008249402744695544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why can't I use a disposable card? | {
"text": "Why can't I use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990164041519165
},
{
"label": "POSITIVE",
"score": 0.0009835336823016405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I tried to top up, but it didn't finish. | {
"text": "I tried to top up, but it didn't finish."
} | [
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005532619543373585
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I think my pin has been compromised, what do I do? | {
"text": "I think my pin has been compromised, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998573899269104
},
{
"label": "POSITIVE",
"score": 0.00142606848385185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do I delete an account? | {
"text": "How do I delete an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995586276054382
},
{
"label": "POSITIVE",
"score": 0.0004413460846990347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why do you have the identity check | {
"text": "Why do you have the identity check"
} | [
{
"label": "NEGATIVE",
"score": 0.9965373277664185
},
{
"label": "POSITIVE",
"score": 0.0034627357963472605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I exchange currencies with this app? | {
"text": "How can I exchange currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983986020088196
},
{
"label": "POSITIVE",
"score": 0.0016013530548661947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
unsupported transfer declined | {
"text": "unsupported transfer declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9939390420913696
},
{
"label": "POSITIVE",
"score": 0.006060976535081863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened? | {
"text": "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991981387138367
},
{
"label": "POSITIVE",
"score": 0.0008018214721232653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How come I got to pay to get my money from the ATM? | {
"text": "How come I got to pay to get my money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994681477546692
},
{
"label": "POSITIVE",
"score": 0.0005318722687661648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong? | {
"text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.999616265296936
},
{
"label": "POSITIVE",
"score": 0.0003837017866317183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why won't the machine accept my card anymore? | {
"text": "Why won't the machine accept my card anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987753033638
},
{
"label": "POSITIVE",
"score": 0.001224711537361145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
i do not know what this charge is for | {
"text": "i do not know what this charge is for"
} | [
{
"label": "NEGATIVE",
"score": 0.9991520643234253
},
{
"label": "POSITIVE",
"score": 0.0008479717071168125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am wondering about a transfer from a different country that doesn't show up yet? | {
"text": "I am wondering about a transfer from a different country that doesn't show up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958403706550598
},
{
"label": "POSITIVE",
"score": 0.004159566946327686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I want to close my account now. | {
"text": "I want to close my account now."
} | [
{
"label": "NEGATIVE",
"score": 0.9996132254600525
},
{
"label": "POSITIVE",
"score": 0.0003868243657052517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.0012043288443237543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I'm not sure why the card payment didn't work. | {
"text": "I'm not sure why the card payment didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9996805191040039
},
{
"label": "POSITIVE",
"score": 0.00031950438278727233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through? | {
"text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925739765167236
},
{
"label": "POSITIVE",
"score": 0.007426038850098848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Soon my card will expire, how do I get a new one? | {
"text": "Soon my card will expire, how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924426674842834
},
{
"label": "POSITIVE",
"score": 0.007557294797152281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My transfer failed. Help! | {
"text": "My transfer failed. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996070265769958
},
{
"label": "POSITIVE",
"score": 0.0003930049715563655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980449676513672
},
{
"label": "POSITIVE",
"score": 0.001954958774149418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do I top up? | {
"text": "How do I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.3132331073284149
},
{
"label": "POSITIVE",
"score": 0.6867669224739075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Why would my payment have been returned to my account? | {
"text": "Why would my payment have been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999329686164856
},
{
"label": "POSITIVE",
"score": 0.0006703390390612185
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I had a payment reverted and would like to figure out why. | {
"text": "I had a payment reverted and would like to figure out why."
} | [
{
"label": "NEGATIVE",
"score": 0.9934764504432678
},
{
"label": "POSITIVE",
"score": 0.006523571442812681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How long is the wait for my card? | {
"text": "How long is the wait for my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978982210159302
},
{
"label": "POSITIVE",
"score": 0.0021018204279243946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I'd like to provide my daughter with a card - could I get an additional card from my account to give her? | {
"text": "I'd like to provide my daughter with a card - could I get an additional card from my account to give her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983525276184082
},
{
"label": "POSITIVE",
"score": 0.0016474771546199918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My new card hasn't came in. | {
"text": "My new card hasn't came in."
} | [
{
"label": "NEGATIVE",
"score": 0.9991511106491089
},
{
"label": "POSITIVE",
"score": 0.000848915136884898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Is there a pay structure for currency exchanges? | {
"text": "Is there a pay structure for currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988929629325867
},
{
"label": "POSITIVE",
"score": 0.0011070045875385404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I need to order a new card, can you please direct me to the virtual cards? | {
"text": "I need to order a new card, can you please direct me to the virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977693557739258
},
{
"label": "POSITIVE",
"score": 0.002230615122243762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My top-up was cancelled, could my bank be the problem? | {
"text": "My top-up was cancelled, could my bank be the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606072277761996
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ? | {
"text": "There is a payment showing on my app that I didn't do. Will you please cancel this payment and refund my money ?"
} | [
{
"label": "NEGATIVE",
"score": 0.998870313167572
},
{
"label": "POSITIVE",
"score": 0.0011296268785372376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What is your maximum top up limit per day? | {
"text": "What is your maximum top up limit per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958109810948372
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Am I limited to what ATM I can use my card? | {
"text": "Am I limited to what ATM I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996859073638916
},
{
"label": "POSITIVE",
"score": 0.0031409019138664007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How can I look at where my available cash is coming from? | {
"text": "How can I look at where my available cash is coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994045495986938
},
{
"label": "POSITIVE",
"score": 0.0005955106462351978
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
After I attempted a transfer, it failed. | {
"text": "After I attempted a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9996837377548218
},
{
"label": "POSITIVE",
"score": 0.0003163364890497178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I activate my card so I can start using it? | {
"text": "How do I activate my card so I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.998773992061615
},
{
"label": "POSITIVE",
"score": 0.001225974876433611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying. | {
"text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying."
} | [
{
"label": "NEGATIVE",
"score": 0.006807479541748762
},
{
"label": "POSITIVE",
"score": 0.9931924939155579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Are there any top-up limits? | {
"text": "Are there any top-up limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960668683052063
},
{
"label": "POSITIVE",
"score": 0.003933185711503029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this? | {
"text": "I completed I transfer the day before yesterday in this country. The transfer still is not complete. I've checked on the account number multiple times to make sure that it is the right one. Can you check to see what's going on with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978798627853394
},
{
"label": "POSITIVE",
"score": 0.002120155841112137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why was I charged $1 in a transaction? | {
"text": "Why was I charged $1 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986039996147156
},
{
"label": "POSITIVE",
"score": 0.0013960625510662794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Are you going to charge me to top up my card? | {
"text": "Are you going to charge me to top up my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.521634578704834
},
{
"label": "POSITIVE",
"score": 0.478365421295166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Where can I go to get my PIN unblocked? | {
"text": "Where can I go to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993447661399841
},
{
"label": "POSITIVE",
"score": 0.000655243406072259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What kind of fees will I pay when I transfer? | {
"text": "What kind of fees will I pay when I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975710511207581
},
{
"label": "POSITIVE",
"score": 0.002428922336548567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I order a new card to China? | {
"text": "Can I order a new card to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978468418121338
},
{
"label": "POSITIVE",
"score": 0.0021531826350837946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can I auto top-up as much as I want? | {
"text": "Can I auto top-up as much as I want?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972514510154724
},
{
"label": "POSITIVE",
"score": 0.002748508006334305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
is a transfer to a beneficiary allowed? | {
"text": "is a transfer to a beneficiary allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936006665229797
},
{
"label": "POSITIVE",
"score": 0.006399262230843306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why did my cash deposit not show up? | {
"text": "Why did my cash deposit not show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992226362228394
},
{
"label": "POSITIVE",
"score": 0.0007773352554067969
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I found my old card. Can I link it back into the app? | {
"text": "I found my old card. Can I link it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988415837287903
},
{
"label": "POSITIVE",
"score": 0.001158450380899012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What are all of the different steps for identity checks? | {
"text": "What are all of the different steps for identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959239959716797
},
{
"label": "POSITIVE",
"score": 0.004075977019965649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If I want to topup by card, how do I do it? | {
"text": "If I want to topup by card, how do I do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984248876571655
},
{
"label": "POSITIVE",
"score": 0.001575097325257957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
would I need to pay extra for exchanging currencies? | {
"text": "would I need to pay extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004860941262450069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Transfer was declined. | {
"text": "Transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.002216947730630636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How long do you have to wait to see your virtual card your ordered? | {
"text": "How long do you have to wait to see your virtual card your ordered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981909394264221
},
{
"label": "POSITIVE",
"score": 0.0018090878147631884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I edit my personal details? | {
"text": "Can I edit my personal details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985104203224182
},
{
"label": "POSITIVE",
"score": 0.0014895484782755375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
When I use my card, it says decline? | {
"text": "When I use my card, it says decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994069337844849
},
{
"label": "POSITIVE",
"score": 0.000593039090745151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I lost my phone and need help so someone doesn't access my account. | {
"text": "I lost my phone and need help so someone doesn't access my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.00033181122853420675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Is there a few for exchanging foreign currencies? | {
"text": "Is there a few for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981828331947327
},
{
"label": "POSITIVE",
"score": 0.0018170945113524795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I tried to make a transfer but it failed. will you tell me why? | {
"text": "I tried to make a transfer but it failed. will you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995502829551697
},
{
"label": "POSITIVE",
"score": 0.0004497021436691284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Which cards are accepted for topping up? | {
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664983153343201
},
{
"label": "POSITIVE",
"score": 0.03350174427032471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
There is a payment that I made that hasn't gone through yet. | {
"text": "There is a payment that I made that hasn't gone through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9930819869041443
},
{
"label": "POSITIVE",
"score": 0.006918027997016907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.0011178086278960109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account | {
"text": "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9997625946998596
},
{
"label": "POSITIVE",
"score": 0.00023737145238555968
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I was getting some cash out of the ATM but it cancelled on me without warning. | {
"text": "I was getting some cash out of the ATM but it cancelled on me without warning."
} | [
{
"label": "NEGATIVE",
"score": 0.9983348250389099
},
{
"label": "POSITIVE",
"score": 0.0016652238555252552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Could you tell me why my top up isn't showing in my wallet? | {
"text": "Could you tell me why my top up isn't showing in my wallet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577678675763309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How long am I to wait before the transfer gets to my account? | {
"text": "How long am I to wait before the transfer gets to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989418387413025
},
{
"label": "POSITIVE",
"score": 0.0010582262184470892
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
There's a $200 withdrawal on my statement that seems fishy to me. | {
"text": "There's a $200 withdrawal on my statement that seems fishy to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.000492336752358824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I am seeing in the App a payment that its not mine | {
"text": "I am seeing in the App a payment that its not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9914724826812744
},
{
"label": "POSITIVE",
"score": 0.00852754432708025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where can I modify my information? | {
"text": "Where can I modify my information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996410608291626
},
{
"label": "POSITIVE",
"score": 0.000358925957698375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on | {
"text": "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9997785687446594
},
{
"label": "POSITIVE",
"score": 0.00022143749811220914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Am I able to top up with this cheque I received? | {
"text": "Am I able to top up with this cheque I received?"
} | [
{
"label": "NEGATIVE",
"score": 0.985638439655304
},
{
"label": "POSITIVE",
"score": 0.014361613430082798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
How do I dispute a debit that I didn't make? | {
"text": "How do I dispute a debit that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.003243155311793089
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please? | {
"text": "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?"
} | [
{
"label": "NEGATIVE",
"score": 0.13008511066436768
},
{
"label": "POSITIVE",
"score": 0.8699148297309875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
What would be a reason my transfer got declined? | {
"text": "What would be a reason my transfer got declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991969466209412
},
{
"label": "POSITIVE",
"score": 0.0008030483731999993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need to know where my funds come from. | {
"text": "I need to know where my funds come from."
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478411378338933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How long is a delivery to the US? | {
"text": "How long is a delivery to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.0007898053736425936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money? | {
"text": "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992581009864807
},
{
"label": "POSITIVE",
"score": 0.0007418815512210131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need to check status as my friend hasn't got money I sent. | {
"text": "I need to check status as my friend hasn't got money I sent."
} | [
{
"label": "NEGATIVE",
"score": 0.999284565448761
},
{
"label": "POSITIVE",
"score": 0.0007154355407692492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why haven't I received a refund yet? | {
"text": "Why haven't I received a refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.001490385620854795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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