text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Please help my find out why there is an odd direct debit in my records. | {
"text": "Please help my find out why there is an odd direct debit in my records."
} | [
{
"label": "NEGATIVE",
"score": 0.9970512390136719
},
{
"label": "POSITIVE",
"score": 0.0029487046413123608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am unable to get cash from the ATM | {
"text": "I am unable to get cash from the ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9997062087059021
},
{
"label": "POSITIVE",
"score": 0.00029379408806562424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What do I need to know about topping up? | {
"text": "What do I need to know about topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926648736000061
},
{
"label": "POSITIVE",
"score": 0.007335069589316845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why did you charge me extra for withdrawing money? | {
"text": "Why did you charge me extra for withdrawing money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989964365959167
},
{
"label": "POSITIVE",
"score": 0.0010035736486315727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How high is the exchange fee? | {
"text": "How high is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953705668449402
},
{
"label": "POSITIVE",
"score": 0.004629445727914572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I'm expecting to see a cash withdrawal but I'm still waiting. | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856036901473999
},
{
"label": "POSITIVE",
"score": 0.014396301470696926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago. | {
"text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9979346990585327
},
{
"label": "POSITIVE",
"score": 0.002065262757241726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
why would a merchant refuse a payment | {
"text": "why would a merchant refuse a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9983025789260864
},
{
"label": "POSITIVE",
"score": 0.0016974491300061345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Can you elaborate on why I have an extra charge just for transferring? | {
"text": "Can you elaborate on why I have an extra charge just for transferring?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981800317764282
},
{
"label": "POSITIVE",
"score": 0.0018199908081442118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.0006234242464415729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why is my card payment still pending? | {
"text": "Why is my card payment still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.998809814453125
},
{
"label": "POSITIVE",
"score": 0.0011902234982699156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can you tell me what countries you offer support for? | {
"text": "Can you tell me what countries you offer support for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9794671535491943
},
{
"label": "POSITIVE",
"score": 0.020532820373773575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How many disposable virtual cards can you have? | {
"text": "How many disposable virtual cards can you have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005208832444623113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I tried to make a transfer and it didn't work. | {
"text": "I tried to make a transfer and it didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999738872051239
},
{
"label": "POSITIVE",
"score": 0.00026113729109056294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My passcode is not being accepted | {
"text": "My passcode is not being accepted"
} | [
{
"label": "NEGATIVE",
"score": 0.9997937083244324
},
{
"label": "POSITIVE",
"score": 0.00020628886704798788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is it possible to purchase more physical cards with my account? | {
"text": "Is it possible to purchase more physical cards with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983307719230652
},
{
"label": "POSITIVE",
"score": 0.0016691865166649222
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can I convert money into different currencies? | {
"text": "Can I convert money into different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984862804412842
},
{
"label": "POSITIVE",
"score": 0.0015136545989662409
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can cards be delivered? Where? | {
"text": "Can cards be delivered? Where?"
} | [
{
"label": "NEGATIVE",
"score": 0.996701180934906
},
{
"label": "POSITIVE",
"score": 0.0032987608574330807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
i bought the wrong size and would like a refund | {
"text": "i bought the wrong size and would like a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9992384910583496
},
{
"label": "POSITIVE",
"score": 0.0007615275681018829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My identity is unable to be verified. | {
"text": "My identity is unable to be verified."
} | [
{
"label": "NEGATIVE",
"score": 0.9996793270111084
},
{
"label": "POSITIVE",
"score": 0.0003206786641385406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why would a transfer to a beneficiary not go through? | {
"text": "Why would a transfer to a beneficiary not go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977931976318359
},
{
"label": "POSITIVE",
"score": 0.002206791192293167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Unsure how to provide my identity. | {
"text": "Unsure how to provide my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.999622106552124
},
{
"label": "POSITIVE",
"score": 0.00037790514761582017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
My refund for a purchase hasn't cone through yet. | {
"text": "My refund for a purchase hasn't cone through yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9925196170806885
},
{
"label": "POSITIVE",
"score": 0.007480378728359938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What is the age limit? | {
"text": "What is the age limit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846845865249634
},
{
"label": "POSITIVE",
"score": 0.015315338969230652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand. | {
"text": "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand."
} | [
{
"label": "NEGATIVE",
"score": 0.9996393918991089
},
{
"label": "POSITIVE",
"score": 0.0003606402315199375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I must change my PIN as soon as possible. | {
"text": "I must change my PIN as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.0006988228997215629
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Supported countries | {
"text": "Supported countries"
} | [
{
"label": "NEGATIVE",
"score": 0.0005929120234213769
},
{
"label": "POSITIVE",
"score": 0.9994070529937744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I'm supposed to have a refund but it isn't there | {
"text": "I'm supposed to have a refund but it isn't there"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007912141154520214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is a physical card also available | {
"text": "Is a physical card also available"
} | [
{
"label": "NEGATIVE",
"score": 0.015435881912708282
},
{
"label": "POSITIVE",
"score": 0.9845640659332275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
There is a payment that I was charged two times for. | {
"text": "There is a payment that I was charged two times for."
} | [
{
"label": "NEGATIVE",
"score": 0.9175792932510376
},
{
"label": "POSITIVE",
"score": 0.08242075890302658
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it? | {
"text": "I'm confused. My contactless is suddenly not working anywhere that I try to use it. How do I fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997126460075378
},
{
"label": "POSITIVE",
"score": 0.00028729086625389755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I tried to transfer money but it didn't go through | {
"text": "I tried to transfer money but it didn't go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9993002414703369
},
{
"label": "POSITIVE",
"score": 0.000699747761245817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Which currencies will you exchange? | {
"text": "Which currencies will you exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.11259108781814575
},
{
"label": "POSITIVE",
"score": 0.8874089121818542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I need to check status as my friend hasn't got money I sent. | {
"text": "I need to check status as my friend hasn't got money I sent."
} | [
{
"label": "NEGATIVE",
"score": 0.999284565448761
},
{
"label": "POSITIVE",
"score": 0.0007154354825615883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Is it free to transfer money or is there a fee? | {
"text": "Is it free to transfer money or is there a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986599683761597
},
{
"label": "POSITIVE",
"score": 0.0013399635208770633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Should my top-up be completed by now? | {
"text": "Should my top-up be completed by now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987497329711914
},
{
"label": "POSITIVE",
"score": 0.0012502153404057026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I request a disposable virtual card? | {
"text": "How do I request a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.000538403692189604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank? | {
"text": "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978942275047302
},
{
"label": "POSITIVE",
"score": 0.0021057992707937956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why did I get charged one pound seemingly randomly? | {
"text": "Why did I get charged one pound seemingly randomly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972845315933228
},
{
"label": "POSITIVE",
"score": 0.0027155019342899323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I could not get money from an ATM | {
"text": "I could not get money from an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.9993423819541931
},
{
"label": "POSITIVE",
"score": 0.0006575818988494575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Is this card available to United States Residents? | {
"text": "Is this card available to United States Residents?"
} | [
{
"label": "NEGATIVE",
"score": 0.9832047820091248
},
{
"label": "POSITIVE",
"score": 0.01679520308971405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't. | {
"text": "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't."
} | [
{
"label": "NEGATIVE",
"score": 0.9992389678955078
},
{
"label": "POSITIVE",
"score": 0.0007611053297296166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Will I receive a new card when mine expires? | {
"text": "Will I receive a new card when mine expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961932897567749
},
{
"label": "POSITIVE",
"score": 0.0038066923152655363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What was I charged a fee for card payment? | {
"text": "What was I charged a fee for card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.996551513671875
},
{
"label": "POSITIVE",
"score": 0.0034484495408833027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Do you charge a fee on currency exchange? | {
"text": "Do you charge a fee on currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.00862086471170187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How to I close my account? | {
"text": "How to I close my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996359348297119
},
{
"label": "POSITIVE",
"score": 0.0003640812064986676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why can't my beneficiary get access? | {
"text": "Why can't my beneficiary get access?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992584586143494
},
{
"label": "POSITIVE",
"score": 0.000741512980312109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can I increase my top-up maximum? | {
"text": "Can I increase my top-up maximum?"
} | [
{
"label": "NEGATIVE",
"score": 0.8192723989486694
},
{
"label": "POSITIVE",
"score": 0.18072763085365295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What is this extra fee while I was doing a transfer? | {
"text": "What is this extra fee while I was doing a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967586398124695
},
{
"label": "POSITIVE",
"score": 0.0032413119915872812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
WHAT IS THE REASON FOR THAT | {
"text": "WHAT IS THE REASON FOR THAT"
} | [
{
"label": "NEGATIVE",
"score": 0.3312133848667145
},
{
"label": "POSITIVE",
"score": 0.6687866449356079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How do I top up my account with a bank transfer? | {
"text": "How do I top up my account with a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990667700767517
},
{
"label": "POSITIVE",
"score": 0.0009331986075267196
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I haven't been able to complete any transactions on my card today. Do you know what's wrong? | {
"text": "I haven't been able to complete any transactions on my card today. Do you know what's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996322393417358
},
{
"label": "POSITIVE",
"score": 0.0003677876084111631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
It looks like the exchange rates on my card payment are wrong | {
"text": "It looks like the exchange rates on my card payment are wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997825026512146
},
{
"label": "POSITIVE",
"score": 0.0002175421395804733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I returned something to a store but can't see my refund. | {
"text": "I returned something to a store but can't see my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529686696827412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What is the maximum I can top up? | {
"text": "What is the maximum I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0008121568826027215
},
{
"label": "POSITIVE",
"score": 0.9991878867149353
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I made a payment with my card and it hasn't changed. How long do you think this will take? | {
"text": "I made a payment with my card and it hasn't changed. How long do you think this will take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911978840827942
},
{
"label": "POSITIVE",
"score": 0.008802059106528759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can you tell me the restrictions for the disposable cards? | {
"text": "Can you tell me the restrictions for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981579184532166
},
{
"label": "POSITIVE",
"score": 0.001842091209255159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Will you guys charge me for topping up by transfer? | {
"text": "Will you guys charge me for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.3639686405658722
},
{
"label": "POSITIVE",
"score": 0.6360313892364502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where can I get money from my card? | {
"text": "Where can I get money from my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999521017074585
},
{
"label": "POSITIVE",
"score": 0.00047903027734719217
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I can't add any more money. | {
"text": "I can't add any more money."
} | [
{
"label": "NEGATIVE",
"score": 0.99949049949646
},
{
"label": "POSITIVE",
"score": 0.0005095109227113426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I need to deposit my virtual card, how do i do that. | {
"text": "I need to deposit my virtual card, how do i do that."
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007506072288379073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through? | {
"text": "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9850703477859497
},
{
"label": "POSITIVE",
"score": 0.014929614029824734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How can I change my address? | {
"text": "How can I change my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994982481002808
},
{
"label": "POSITIVE",
"score": 0.0005017825751565397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Machines make mistakes too! The ATM gave me the wrong amount of money. Too much! | {
"text": "Machines make mistakes too! The ATM gave me the wrong amount of money. Too much!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997147917747498
},
{
"label": "POSITIVE",
"score": 0.00028516698512248695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any. | {
"text": "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any."
} | [
{
"label": "NEGATIVE",
"score": 0.9984681010246277
},
{
"label": "POSITIVE",
"score": 0.001531882444396615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Was I charged more than I should of been for a currency exchange? | {
"text": "Was I charged more than I should of been for a currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.996747612953186
},
{
"label": "POSITIVE",
"score": 0.003252366092056036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message | {
"text": "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message"
} | [
{
"label": "NEGATIVE",
"score": 0.9995821118354797
},
{
"label": "POSITIVE",
"score": 0.0004178348171990365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account. | {
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901206500828266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046914160251617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I got charged two times for a transaction | {
"text": "I got charged two times for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994623959064484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How do I know which payments I make will have additional fees? Where can I find this information online? | {
"text": "How do I know which payments I make will have additional fees? Where can I find this information online?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994375109672546
},
{
"label": "POSITIVE",
"score": 0.0005624385667033494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this. | {
"text": "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this."
} | [
{
"label": "NEGATIVE",
"score": 0.9994649291038513
},
{
"label": "POSITIVE",
"score": 0.0005350563442334533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My beneficiary is not allowed? Why? | {
"text": "My beneficiary is not allowed? Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976823329925537
},
{
"label": "POSITIVE",
"score": 0.0023176895920187235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Why is this fee being charged to me after using my card? | {
"text": "Why is this fee being charged to me after using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983231425285339
},
{
"label": "POSITIVE",
"score": 0.00167679856531322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Will I be charged a fee for topping up using a European card? | {
"text": "Will I be charged a fee for topping up using a European card?"
} | [
{
"label": "NEGATIVE",
"score": 0.997016191482544
},
{
"label": "POSITIVE",
"score": 0.0029838772024959326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side. | {
"text": "Could you please help me? I made my rent payment and have double checked that I sent it to the right account. The person receiving it says he has not received it but it shows complete on my side."
} | [
{
"label": "NEGATIVE",
"score": 0.024575741961598396
},
{
"label": "POSITIVE",
"score": 0.9754242897033691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I am here to change my adress. | {
"text": "I am here to change my adress."
} | [
{
"label": "NEGATIVE",
"score": 0.979789137840271
},
{
"label": "POSITIVE",
"score": 0.020210834220051765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
A cash withdrawal has been done that I didn't do. | {
"text": "A cash withdrawal has been done that I didn't do."
} | [
{
"label": "NEGATIVE",
"score": 0.9908202290534973
},
{
"label": "POSITIVE",
"score": 0.009179787710309029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My exchange rate was wrong for an Item I bought! | {
"text": "My exchange rate was wrong for an Item I bought!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997097849845886
},
{
"label": "POSITIVE",
"score": 0.0002901364932768047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
How do I find my PIN? | {
"text": "How do I find my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984371066093445
},
{
"label": "POSITIVE",
"score": 0.0015629275003448129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Is there a way to recover my password? | {
"text": "Is there a way to recover my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995344877243042
},
{
"label": "POSITIVE",
"score": 0.00046551955165341496
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
If I lost my phone at the hotel, can I still use the app? | {
"text": "If I lost my phone at the hotel, can I still use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.99955815076828
},
{
"label": "POSITIVE",
"score": 0.000441816751845181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What will happen after my card expires? | {
"text": "What will happen after my card expires?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972543120384216
},
{
"label": "POSITIVE",
"score": 0.002745724283158779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have never been charged a card payment fee before. Why did this change? | {
"text": "I have never been charged a card payment fee before. Why did this change?"
} | [
{
"label": "NEGATIVE",
"score": 0.9477612376213074
},
{
"label": "POSITIVE",
"score": 0.052238814532756805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What methods are available for my friend to send me money? | {
"text": "What methods are available for my friend to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009207241237163544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why am I still waiting for my refund | {
"text": "Why am I still waiting for my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9991207718849182
},
{
"label": "POSITIVE",
"score": 0.0008792630978859961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did? | {
"text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988436698913574
},
{
"label": "POSITIVE",
"score": 0.0011562808649614453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694948077201843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I am unsuccessfully trying to make a transfer can you help? | {
"text": "I am unsuccessfully trying to make a transfer can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992088675498962
},
{
"label": "POSITIVE",
"score": 0.0007911401335150003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright. | {
"text": "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright."
} | [
{
"label": "NEGATIVE",
"score": 0.9992104768753052
},
{
"label": "POSITIVE",
"score": 0.0007895352900959551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How old do you have to be? | {
"text": "How old do you have to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976081848144531
},
{
"label": "POSITIVE",
"score": 0.002391800517216325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible. | {
"text": "I received a message from a seller stating they hadn't received my money even though it definitely came out of my account. The money has now been deposited back into my account. Please get this resolved as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9990459084510803
},
{
"label": "POSITIVE",
"score": 0.0009541148319840431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I received my new card. Where is it in the app? | {
"text": "I received my new card. Where is it in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.0008799650240689516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why is my withdrawal from the ATM still showing as pending? | {
"text": "Why is my withdrawal from the ATM still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992690682411194
},
{
"label": "POSITIVE",
"score": 0.0007309308857657015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
i have been trying to add money with apple pay but it wont work, why? | {
"text": "i have been trying to add money with apple pay but it wont work, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9036672115325928
},
{
"label": "POSITIVE",
"score": 0.09633276611566544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Where are you present globally? | {
"text": "Where are you present globally?"
} | [
{
"label": "NEGATIVE",
"score": 0.6108556985855103
},
{
"label": "POSITIVE",
"score": 0.38914433121681213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I think the bank made a mistake on the exchange rates | {
"text": "I think the bank made a mistake on the exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9997603297233582
},
{
"label": "POSITIVE",
"score": 0.0002397312200628221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I would like to close my account, as I'm not happy. | {
"text": "I would like to close my account, as I'm not happy."
} | [
{
"label": "NEGATIVE",
"score": 0.9993559718132019
},
{
"label": "POSITIVE",
"score": 0.0006440086872316897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
How do I report fraud on my card? | {
"text": "How do I report fraud on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998755693435669
},
{
"label": "POSITIVE",
"score": 0.0012443076120689511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
If someone in a different country sends me money, do I have to pay a fee? | {
"text": "If someone in a different country sends me money, do I have to pay a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992700219154358
},
{
"label": "POSITIVE",
"score": 0.0007299263961613178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.