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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
What do I need to do to get a card? | {
"text": "What do I need to do to get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983347058296204
},
{
"label": "POSITIVE",
"score": 0.0016653442289680243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Do you send more than one card? | {
"text": "Do you send more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.982948362827301
},
{
"label": "POSITIVE",
"score": 0.017051663249731064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I wasn't allowed to transfer to my account | {
"text": "I wasn't allowed to transfer to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9927244782447815
},
{
"label": "POSITIVE",
"score": 0.007275511976331472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My card isn't here yet. | {
"text": "My card isn't here yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9988842606544495
},
{
"label": "POSITIVE",
"score": 0.0011157719418406487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can you tell me what I need for identity validation? | {
"text": "Can you tell me what I need for identity validation?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983128309249878
},
{
"label": "POSITIVE",
"score": 0.0016871383413672447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
when will the balance on my account change form a transfer | {
"text": "when will the balance on my account change form a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9945566654205322
},
{
"label": "POSITIVE",
"score": 0.005443396512418985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Should my top up still be pending? | {
"text": "Should my top up still be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056810539215803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How do I go about cancelling a transaction? | {
"text": "How do I go about cancelling a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045482636778615415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card hasn't shown up yet. | {
"text": "My card hasn't shown up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.0007681015413254499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How long does a payment usually show as pending? Is it normal that mine is still pending? | {
"text": "How long does a payment usually show as pending? Is it normal that mine is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992488026618958
},
{
"label": "POSITIVE",
"score": 0.0007511437870562077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I change my pin number at a cash machine? | {
"text": "Can I change my pin number at a cash machine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994797110557556
},
{
"label": "POSITIVE",
"score": 0.000520330504514277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card? | {
"text": "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993728995323181
},
{
"label": "POSITIVE",
"score": 0.0006271663005463779
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
The machine only paid me a hundred when I wanted 20 | {
"text": "The machine only paid me a hundred when I wanted 20"
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010177729418501258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I sent a payment but it isn't showing up in the app | {
"text": "I sent a payment but it isn't showing up in the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9993563294410706
},
{
"label": "POSITIVE",
"score": 0.0006436463445425034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What type of card will I receive? | {
"text": "What type of card will I receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9861305356025696
},
{
"label": "POSITIVE",
"score": 0.013869465328752995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What kind of fees will I pay when I transfer? | {
"text": "What kind of fees will I pay when I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975710511207581
},
{
"label": "POSITIVE",
"score": 0.0024289225693792105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Where can I find top up by cash deposit? | {
"text": "Where can I find top up by cash deposit?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986605644226074
},
{
"label": "POSITIVE",
"score": 0.0013394398847594857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can I add other people to my account, so they can top up? | {
"text": "Can I add other people to my account, so they can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.001218588906340301
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Please help me get a Visa card. | {
"text": "Please help me get a Visa card."
} | [
{
"label": "NEGATIVE",
"score": 0.8898817896842957
},
{
"label": "POSITIVE",
"score": 0.11011815816164017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
My card has been found. Is there any way for me to put it back into the app? | {
"text": "My card has been found. Is there any way for me to put it back into the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995023012161255
},
{
"label": "POSITIVE",
"score": 0.0004977363278158009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Will money be added automatically when necessary? | {
"text": "Will money be added automatically when necessary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971515536308289
},
{
"label": "POSITIVE",
"score": 0.0028485022485256195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Is there a way to order a new card while in China? | {
"text": "Is there a way to order a new card while in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990894794464111
},
{
"label": "POSITIVE",
"score": 0.0009105813223868608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What can I use to verify my identity? | {
"text": "What can I use to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984990358352661
},
{
"label": "POSITIVE",
"score": 0.001500924932770431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
The card payment is declined. Please inform me why. | {
"text": "The card payment is declined. Please inform me why."
} | [
{
"label": "NEGATIVE",
"score": 0.9967445135116577
},
{
"label": "POSITIVE",
"score": 0.0032554250210523605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I have my card, when whill my PIN be available? | {
"text": "I have my card, when whill my PIN be available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9943335056304932
},
{
"label": "POSITIVE",
"score": 0.005666500423103571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
When will I get a new card when I order it, and how much will it cost. | {
"text": "When will I get a new card when I order it, and how much will it cost."
} | [
{
"label": "NEGATIVE",
"score": 0.9983252882957458
},
{
"label": "POSITIVE",
"score": 0.0016746544279158115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Tell me how to replace my expired card. | {
"text": "Tell me how to replace my expired card."
} | [
{
"label": "NEGATIVE",
"score": 0.9941944479942322
},
{
"label": "POSITIVE",
"score": 0.005805525463074446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My card was declined at a restaurant today and I am not sure why. | {
"text": "My card was declined at a restaurant today and I am not sure why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989526271820068
},
{
"label": "POSITIVE",
"score": 0.0010472942376509309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Where in the app do I go to verify my identity? | {
"text": "Where in the app do I go to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992420673370361
},
{
"label": "POSITIVE",
"score": 0.0007579500088468194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I tried transferring to an account but it didn't go through. What happened? | {
"text": "I tried transferring to an account but it didn't go through. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660888320766389
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I was supposed to get a refund but it is not showing up on my card | {
"text": "I was supposed to get a refund but it is not showing up on my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996050000190735
},
{
"label": "POSITIVE",
"score": 0.0003950014943256974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Am I going to be charged for topping up by transfer? | {
"text": "Am I going to be charged for topping up by transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928178787231445
},
{
"label": "POSITIVE",
"score": 0.007182163652032614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I don't understanfd how to top up | {
"text": "I don't understanfd how to top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9989641904830933
},
{
"label": "POSITIVE",
"score": 0.0010357979917898774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How can I dispute a direct debit charge on my account? | {
"text": "How can I dispute a direct debit charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987971782684326
},
{
"label": "POSITIVE",
"score": 0.0012028167257085443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I'm worried my card might be lost in the mail? How long does it usually take to arrive? | {
"text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154219106771052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
In my app, a direct debit payment that I didn't do shows up. | {
"text": "In my app, a direct debit payment that I didn't do shows up."
} | [
{
"label": "NEGATIVE",
"score": 0.9948554039001465
},
{
"label": "POSITIVE",
"score": 0.005144577473402023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.0003995481529273093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I transferred some money but it hasn't arrived yet | {
"text": "I transferred some money but it hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9984933137893677
},
{
"label": "POSITIVE",
"score": 0.0015066643245518208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account? | {
"text": "I sent a cheque a few days ago and i noticed that no money has been put on my account. Can you please tell me the situation of my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009284360567107797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What's the problem? My card keeps getting declined for top up. I need to know what is going on. | {
"text": "What's the problem? My card keeps getting declined for top up. I need to know what is going on."
} | [
{
"label": "NEGATIVE",
"score": 0.9995099306106567
},
{
"label": "POSITIVE",
"score": 0.0004901238135062158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there. | {
"text": "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there."
} | [
{
"label": "NEGATIVE",
"score": 0.9964512586593628
},
{
"label": "POSITIVE",
"score": 0.003548753447830677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My card was rejected | {
"text": "My card was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9988486766815186
},
{
"label": "POSITIVE",
"score": 0.0011513667413964868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I received a fee for obtaining cash, is this correct? | {
"text": "I received a fee for obtaining cash, is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956899285316467
},
{
"label": "POSITIVE",
"score": 0.004310028161853552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When exchanging currencies, is there an extra fee? | {
"text": "When exchanging currencies, is there an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955732822418213
},
{
"label": "POSITIVE",
"score": 0.004426702857017517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
is there a charge on withdrawals? | {
"text": "is there a charge on withdrawals?"
} | [
{
"label": "NEGATIVE",
"score": 0.998769223690033
},
{
"label": "POSITIVE",
"score": 0.0012308037839829922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I was getting cash and the card got stuck inside | {
"text": "I was getting cash and the card got stuck inside"
} | [
{
"label": "NEGATIVE",
"score": 0.9993355870246887
},
{
"label": "POSITIVE",
"score": 0.0006643871311098337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Can you tell me where my funds come from? | {
"text": "Can you tell me where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986637830734253
},
{
"label": "POSITIVE",
"score": 0.0013362099416553974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My card is showing the same transaction over and over again. | {
"text": "My card is showing the same transaction over and over again."
} | [
{
"label": "NEGATIVE",
"score": 0.9970867037773132
},
{
"label": "POSITIVE",
"score": 0.0029132943600416183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I'm not verifying my identity. | {
"text": "I'm not verifying my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997677206993103
},
{
"label": "POSITIVE",
"score": 0.00023227983911056072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Could you please freeze my card immediately? | {
"text": "Could you please freeze my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994788765907288
},
{
"label": "POSITIVE",
"score": 0.0005211947718635201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Why can I not do a transfer to a beneficiary? | {
"text": "Why can I not do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971901774406433
},
{
"label": "POSITIVE",
"score": 0.002809813478961587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What are the acceptable currencies for adding funds? | {
"text": "What are the acceptable currencies for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.003519840305671096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do i access the auto top-up option? | {
"text": "How do i access the auto top-up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983965754508972
},
{
"label": "POSITIVE",
"score": 0.0016034479485824704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Is there a fee for transferring money | {
"text": "Is there a fee for transferring money"
} | [
{
"label": "NEGATIVE",
"score": 0.9943299293518066
},
{
"label": "POSITIVE",
"score": 0.005670012906193733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I make my PIN work again? | {
"text": "How do I make my PIN work again?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992904663085938
},
{
"label": "POSITIVE",
"score": 0.00070952222449705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I would like for someone to tell me which fiat currencies that your company supports. | {
"text": "I would like for someone to tell me which fiat currencies that your company supports."
} | [
{
"label": "NEGATIVE",
"score": 0.9855731129646301
},
{
"label": "POSITIVE",
"score": 0.01442692894488573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here? | {
"text": "I have an issue. I bought something within the past one to two weeks and have received one of the products; however, today the total was returned to my account. What's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955684542655945
},
{
"label": "POSITIVE",
"score": 0.004431589040905237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I got charged in double and want a refund | {
"text": "I got charged in double and want a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.992173433303833
},
{
"label": "POSITIVE",
"score": 0.007826627232134342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them. | {
"text": "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them."
} | [
{
"label": "NEGATIVE",
"score": 0.998991072177887
},
{
"label": "POSITIVE",
"score": 0.0010089142015203834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What's the wait time for European transfers? | {
"text": "What's the wait time for European transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.0020701417233794928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I see an extra $1 charge on my statement, why is this? | {
"text": "I see an extra $1 charge on my statement, why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.002127391053363681
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My card didn't go through. It doesn't make sense. You told me that everything was ok. | {
"text": "My card didn't go through. It doesn't make sense. You told me that everything was ok."
} | [
{
"label": "NEGATIVE",
"score": 0.09356895089149475
},
{
"label": "POSITIVE",
"score": 0.9064310789108276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
how to change name on account | {
"text": "how to change name on account"
} | [
{
"label": "NEGATIVE",
"score": 0.614530086517334
},
{
"label": "POSITIVE",
"score": 0.385469913482666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My bag got stolen with all my cards. Can you please cancel my card and send a new one? | {
"text": "My bag got stolen with all my cards. Can you please cancel my card and send a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989296793937683
},
{
"label": "POSITIVE",
"score": 0.001070303376764059
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I am seeing in the app, some cash witdhrawals that I did not authorize. | {
"text": "I am seeing in the app, some cash witdhrawals that I did not authorize."
} | [
{
"label": "NEGATIVE",
"score": 0.9921233057975769
},
{
"label": "POSITIVE",
"score": 0.00787670724093914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What places accept my card? | {
"text": "What places accept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942256808280945
},
{
"label": "POSITIVE",
"score": 0.005774371791630983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Is there a top-up fee if you add money in USD? | {
"text": "Is there a top-up fee if you add money in USD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889405369758606
},
{
"label": "POSITIVE",
"score": 0.011059427633881569
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Which ATMs accept this circuit board ? | {
"text": "Which ATMs accept this circuit board ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973817467689514
},
{
"label": "POSITIVE",
"score": 0.0026181915309280157
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Is my fiat currency supported for both hold and exchange? | {
"text": "Is my fiat currency supported for both hold and exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966223239898682
},
{
"label": "POSITIVE",
"score": 0.0033776992931962013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982292056083679
},
{
"label": "POSITIVE",
"score": 0.0017707993974909186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I've just moved and I need to change my details | {
"text": "I've just moved and I need to change my details"
} | [
{
"label": "NEGATIVE",
"score": 0.9944338202476501
},
{
"label": "POSITIVE",
"score": 0.005566188599914312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
When will my new card be delivered? | {
"text": "When will my new card be delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.998384952545166
},
{
"label": "POSITIVE",
"score": 0.0016150082228705287
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Will I know which exchange rate I will get? | {
"text": "Will I know which exchange rate I will get?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975594282150269
},
{
"label": "POSITIVE",
"score": 0.0024405408184975386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How long does it take to get money from Europe? | {
"text": "How long does it take to get money from Europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993433356285095
},
{
"label": "POSITIVE",
"score": 0.0006566926022060215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can I order a new card with the app? | {
"text": "Can I order a new card with the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984288811683655
},
{
"label": "POSITIVE",
"score": 0.0015710359439253807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Do you offer services that hold money in different types of currency? | {
"text": "Do you offer services that hold money in different types of currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9924586415290833
},
{
"label": "POSITIVE",
"score": 0.007541346363723278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
On a card payment, why is there a fee? | {
"text": "On a card payment, why is there a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973272085189819
},
{
"label": "POSITIVE",
"score": 0.0026728331577032804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here? | {
"text": "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965227842330933
},
{
"label": "POSITIVE",
"score": 0.0034772688522934914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Do you accept cash? | {
"text": "Do you accept cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.8701171278953552
},
{
"label": "POSITIVE",
"score": 0.1298828125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My transfer did not work, what was the reason? | {
"text": "My transfer did not work, what was the reason?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997605681419373
},
{
"label": "POSITIVE",
"score": 0.00023943241103552282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I added money through a bank transfer and it is not showing in my balance. | {
"text": "I added money through a bank transfer and it is not showing in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9997676014900208
},
{
"label": "POSITIVE",
"score": 0.00023242163297254592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How long is delivery to the US? | {
"text": "How long is delivery to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988629817962646
},
{
"label": "POSITIVE",
"score": 0.0011370292631909251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What is the first step that I should take after my card has been stolen? | {
"text": "What is the first step that I should take after my card has been stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967156648635864
},
{
"label": "POSITIVE",
"score": 0.0032844189554452896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Help me please, I need to top up cash. | {
"text": "Help me please, I need to top up cash."
} | [
{
"label": "NEGATIVE",
"score": 0.998731791973114
},
{
"label": "POSITIVE",
"score": 0.001268212217837572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem? | {
"text": "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986485838890076
},
{
"label": "POSITIVE",
"score": 0.00135145615786314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
went somewhere else, need to change details | {
"text": "went somewhere else, need to change details"
} | [
{
"label": "NEGATIVE",
"score": 0.9988340735435486
},
{
"label": "POSITIVE",
"score": 0.0011659837327897549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can I get information on topping up? | {
"text": "Can I get information on topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9878875017166138
},
{
"label": "POSITIVE",
"score": 0.012112520635128021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can I use American express with apple pay? Why does it make my top up not work? | {
"text": "Can I use American express with apple pay? Why does it make my top up not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995790123939514
},
{
"label": "POSITIVE",
"score": 0.00042104278691112995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
limits on top ups | {
"text": "limits on top ups"
} | [
{
"label": "NEGATIVE",
"score": 0.6411320567131042
},
{
"label": "POSITIVE",
"score": 0.35886797308921814
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
On my transfer there was a "decline" message | {
"text": "On my transfer there was a \"decline\" message"
} | [
{
"label": "NEGATIVE",
"score": 0.9990972280502319
},
{
"label": "POSITIVE",
"score": 0.0009027385385707021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I going to be traveling, can I set up auto top-up if I run low on money? | {
"text": "I going to be traveling, can I set up auto top-up if I run low on money?"
} | [
{
"label": "NEGATIVE",
"score": 0.998576283454895
},
{
"label": "POSITIVE",
"score": 0.0014237513532862067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why is the transaction not posting? | {
"text": "Why is the transaction not posting?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.002495070453733206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately. | {
"text": "My card has been compromised. I see a bunch of online shopping charges that I didn't make. I need to freeze it immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9987648725509644
},
{
"label": "POSITIVE",
"score": 0.0012351289624348283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
The ATM stole my card! | {
"text": "The ATM stole my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9939462542533875
},
{
"label": "POSITIVE",
"score": 0.006053782068192959
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I haven't received money from a transfer? | {
"text": "I haven't received money from a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990037083625793
},
{
"label": "POSITIVE",
"score": 0.0009962990880012512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay. | {
"text": "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay."
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.000535588595084846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I do not know where the transaction is. | {
"text": "I do not know where the transaction is."
} | [
{
"label": "NEGATIVE",
"score": 0.9991737008094788
},
{
"label": "POSITIVE",
"score": 0.0008262709598056972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised. | {
"text": "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised."
} | [
{
"label": "NEGATIVE",
"score": 0.9992707371711731
},
{
"label": "POSITIVE",
"score": 0.0007292147492989898
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Do you offer any discounts for someone who exchanges currencies frequently? | {
"text": "Do you offer any discounts for someone who exchanges currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.997205913066864
},
{
"label": "POSITIVE",
"score": 0.002794068306684494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What are the disposable cards for? | {
"text": "What are the disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.00039888411993160844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
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