text
stringlengths 13
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| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I noticed an extra pound charge? | {
"text": "I noticed an extra pound charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9642359614372253
},
{
"label": "POSITIVE",
"score": 0.03576407954096794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
can I use my card before identity verification? | {
"text": "can I use my card before identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990242719650269
},
{
"label": "POSITIVE",
"score": 0.0009757651132531464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
There is a withdrawal on my account that I don't remember initiating. | {
"text": "There is a withdrawal on my account that I don't remember initiating."
} | [
{
"label": "NEGATIVE",
"score": 0.9995635151863098
},
{
"label": "POSITIVE",
"score": 0.00043651473242789507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I transfer my salary if its in GBP? | {
"text": "Can I transfer my salary if its in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049797758460045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why is the pending status on my cash withdrawal taking so long? | {
"text": "Why is the pending status on my cash withdrawal taking so long?"
} | [
{
"label": "NEGATIVE",
"score": 0.999363362789154
},
{
"label": "POSITIVE",
"score": 0.0006366886082105339
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I deposited some cash but it hasn't shown up in my account yet, what's going on? | {
"text": "I deposited some cash but it hasn't shown up in my account yet, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011369757121428847
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.0003099449386354536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can I get an auto Top-up? | {
"text": "Can I get an auto Top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988043308258057
},
{
"label": "POSITIVE",
"score": 0.0011956600937992334
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
A direct debit payment I didn't do shows in my app | {
"text": "A direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9963306784629822
},
{
"label": "POSITIVE",
"score": 0.003669390920549631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Do I get charged if I top up with my European bank card? | {
"text": "Do I get charged if I top up with my European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927206039428711
},
{
"label": "POSITIVE",
"score": 0.0072793737053871155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What steps can I take if someone else is using my card? | {
"text": "What steps can I take if someone else is using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999038577079773
},
{
"label": "POSITIVE",
"score": 0.0009614253649488091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What currency can I use to add money? | {
"text": "What currency can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983068704605103
},
{
"label": "POSITIVE",
"score": 0.0016931041609495878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What is needed for identity verification? | {
"text": "What is needed for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983986020088196
},
{
"label": "POSITIVE",
"score": 0.0016013819258660078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
You provide support in what countries? | {
"text": "You provide support in what countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.012649808079004288
},
{
"label": "POSITIVE",
"score": 0.9873501658439636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My account was charged twice for one purchase | {
"text": "My account was charged twice for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9824015498161316
},
{
"label": "POSITIVE",
"score": 0.017598487436771393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
why do I need to show ID | {
"text": "why do I need to show ID"
} | [
{
"label": "NEGATIVE",
"score": 0.9951010346412659
},
{
"label": "POSITIVE",
"score": 0.0048989905044436455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions. | {
"text": "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions."
} | [
{
"label": "NEGATIVE",
"score": 0.9965751767158508
},
{
"label": "POSITIVE",
"score": 0.0034247993025928736
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Is there a fee to get an actual card? | {
"text": "Is there a fee to get an actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967329502105713
},
{
"label": "POSITIVE",
"score": 0.0032671282533556223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How much to exchange currencies? | {
"text": "How much to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971910119056702
},
{
"label": "POSITIVE",
"score": 0.0028090414125472307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I took out money and there is a fee. Why? | {
"text": "I took out money and there is a fee. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961353540420532
},
{
"label": "POSITIVE",
"score": 0.0038647069595754147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749062061309814
},
{
"label": "POSITIVE",
"score": 0.025093790143728256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I have been travelling overseas and I need to change my PIN. Can you tell me how this is done? | {
"text": "I have been travelling overseas and I need to change my PIN. Can you tell me how this is done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886608898639679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I need to hold money, what currencies can I use? | {
"text": "I need to hold money, what currencies can I use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154061364009976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
who charged my card | {
"text": "who charged my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9684697389602661
},
{
"label": "POSITIVE",
"score": 0.03153021261096001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My money transfer hasn't appeared yet. | {
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.0024491094518452883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Do you know how to change my card PIN? | {
"text": "Do you know how to change my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982379674911499
},
{
"label": "POSITIVE",
"score": 0.0017619810532778502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I normally have no issues making transfers, so why am I suddenly being told it is not possible? | {
"text": "I normally have no issues making transfers, so why am I suddenly being told it is not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965752959251404
},
{
"label": "POSITIVE",
"score": 0.0034246661234647036
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Will the system automatically update once there is no more money left? | {
"text": "Will the system automatically update once there is no more money left?"
} | [
{
"label": "NEGATIVE",
"score": 0.994628369808197
},
{
"label": "POSITIVE",
"score": 0.005371651146560907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can I use your app to exchange between USD and GBP | {
"text": "Can I use your app to exchange between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.9843565821647644
},
{
"label": "POSITIVE",
"score": 0.015643473714590073
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I cannot seem to use my card. | {
"text": "I cannot seem to use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9994180202484131
},
{
"label": "POSITIVE",
"score": 0.0005820050719194114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How do I activate my card, so that I can start using it? | {
"text": "How do I activate my card, so that I can start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983847141265869
},
{
"label": "POSITIVE",
"score": 0.0016152604948729277
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it! | {
"text": "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9993705153465271
},
{
"label": "POSITIVE",
"score": 0.000629563583061099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why did I get charged for a transfer? | {
"text": "Why did I get charged for a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.0017072414048016071
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How long do transfers from Europe take? | {
"text": "How long do transfers from Europe take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967775940895081
},
{
"label": "POSITIVE",
"score": 0.0032223924063146114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Do I have to manually top-up my account each time or will it do it on its own? | {
"text": "Do I have to manually top-up my account each time or will it do it on its own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995232820510864
},
{
"label": "POSITIVE",
"score": 0.00047671396168880165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
There is a payment on my card that I do not recognize. I've never seen the name on the transaction before. | {
"text": "There is a payment on my card that I do not recognize. I've never seen the name on the transaction before."
} | [
{
"label": "NEGATIVE",
"score": 0.9911832809448242
},
{
"label": "POSITIVE",
"score": 0.008816741406917572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Should my top up still be pending? | {
"text": "Should my top up still be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056810539215803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Unable to use my American Express with Apple Pay to top up my account | {
"text": "Unable to use my American Express with Apple Pay to top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994919300079346
},
{
"label": "POSITIVE",
"score": 0.0005080080591142178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I have one of your cards, but I don't know how to link it. | {
"text": "I have one of your cards, but I don't know how to link it."
} | [
{
"label": "NEGATIVE",
"score": 0.9988157749176025
},
{
"label": "POSITIVE",
"score": 0.0011842240346595645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I was told I would be getting a refund but I have yet to see it | {
"text": "I was told I would be getting a refund but I have yet to see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9940236210823059
},
{
"label": "POSITIVE",
"score": 0.005976391490548849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through? | {
"text": "I don't understand why my card payment is pending. It has been pending for too long. Why is this and when might it go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996939897537231
},
{
"label": "POSITIVE",
"score": 0.00030608518864028156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
from where are coming your exchange rates? | {
"text": "from where are coming your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991587400436401
},
{
"label": "POSITIVE",
"score": 0.0008413029718212783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How can I verify my identity? | {
"text": "How can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991662502288818
},
{
"label": "POSITIVE",
"score": 0.0008337576291523874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Why can't I take $100 out | {
"text": "Why can't I take $100 out"
} | [
{
"label": "NEGATIVE",
"score": 0.9980947375297546
},
{
"label": "POSITIVE",
"score": 0.0019052030984312296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I did not ask for the amount of cash that I received. | {
"text": "I did not ask for the amount of cash that I received."
} | [
{
"label": "NEGATIVE",
"score": 0.08123829215765
},
{
"label": "POSITIVE",
"score": 0.9187617301940918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My card has been stolen. I reported it with the police, but I need to report it with you as well. | {
"text": "My card has been stolen. I reported it with the police, but I need to report it with you as well."
} | [
{
"label": "NEGATIVE",
"score": 0.9782779216766357
},
{
"label": "POSITIVE",
"score": 0.021722037345170975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I am not satisfied with your service. Close my account. | {
"text": "I am not satisfied with your service. Close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996781349182129
},
{
"label": "POSITIVE",
"score": 0.0003218778292648494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I was charge a fee that I wasn't told about | {
"text": "I was charge a fee that I wasn't told about"
} | [
{
"label": "NEGATIVE",
"score": 0.9321268796920776
},
{
"label": "POSITIVE",
"score": 0.06787305325269699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why was there a fee for paying by card? | {
"text": "Why was there a fee for paying by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999257504940033
},
{
"label": "POSITIVE",
"score": 0.000742427131626755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can someone in the US have a card? | {
"text": "Can someone in the US have a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981671571731567
},
{
"label": "POSITIVE",
"score": 0.0018327849684283137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What is the process for setting up and account for my child? | {
"text": "What is the process for setting up and account for my child?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890255331993103
},
{
"label": "POSITIVE",
"score": 0.010974467732012272
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I can't find the PIN. | {
"text": "I can't find the PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9995200634002686
},
{
"label": "POSITIVE",
"score": 0.0004799137241207063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Is there a limit on the number of times I can use a disposable card? | {
"text": "Is there a limit on the number of times I can use a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985442161560059
},
{
"label": "POSITIVE",
"score": 0.0014557834947481751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I have a cash withdrawal that says it's pending, why? | {
"text": "I have a cash withdrawal that says it's pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988204836845398
},
{
"label": "POSITIVE",
"score": 0.0011795335449278355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I just pulled money out of the ATM and was charged a fee, WHy? | {
"text": "I just pulled money out of the ATM and was charged a fee, WHy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988604784011841
},
{
"label": "POSITIVE",
"score": 0.0011395197361707687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
What should I do if my card payment was cancelled? | {
"text": "What should I do if my card payment was cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996121525764465
},
{
"label": "POSITIVE",
"score": 0.0003878249553963542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I was supposed to get a refund but I do not see it. | {
"text": "I was supposed to get a refund but I do not see it."
} | [
{
"label": "NEGATIVE",
"score": 0.9994207620620728
},
{
"label": "POSITIVE",
"score": 0.0005792690790258348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My card will expire next month, will I need to order a new one? | {
"text": "My card will expire next month, will I need to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986214637756348
},
{
"label": "POSITIVE",
"score": 0.0013785508926957846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Is there a reason my new card hasn't arrived? | {
"text": "Is there a reason my new card hasn't arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994188547134399
},
{
"label": "POSITIVE",
"score": 0.0005811614682897925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Is it possible to exchange USD and GBP on the app? | {
"text": "Is it possible to exchange USD and GBP on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963162541389465
},
{
"label": "POSITIVE",
"score": 0.0036837414372712374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
My card payment was reverted, why? | {
"text": "My card payment was reverted, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992788434028625
},
{
"label": "POSITIVE",
"score": 0.000721198390237987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
why has a cash withdrawal charged me? | {
"text": "why has a cash withdrawal charged me?"
} | [
{
"label": "NEGATIVE",
"score": 0.999071478843689
},
{
"label": "POSITIVE",
"score": 0.0009285237174481153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804450531490147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why can't my beneficiary access my account? | {
"text": "Why can't my beneficiary access my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993972778320312
},
{
"label": "POSITIVE",
"score": 0.0006026653572916985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Card payment is still pending, why is that the case? | {
"text": "Card payment is still pending, why is that the case?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948447942733765
},
{
"label": "POSITIVE",
"score": 0.005155202466994524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Is going to a bank only way to change my PIN? | {
"text": "Is going to a bank only way to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994656443595886
},
{
"label": "POSITIVE",
"score": 0.0005343637894839048
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
There is a payment in the app I did not make | {
"text": "There is a payment in the app I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.0042308359406888485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
The ATM is messed up. It gave me less than I wanted. | {
"text": "The ATM is messed up. It gave me less than I wanted."
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.00043024480692110956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What documents are required for proof of identity? | {
"text": "What documents are required for proof of identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.996277391910553
},
{
"label": "POSITIVE",
"score": 0.003722601570188999
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can I edit my details? | {
"text": "Can I edit my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986592531204224
},
{
"label": "POSITIVE",
"score": 0.0013407840160652995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Help Me! I lost my card. What should I do? | {
"text": "Help Me! I lost my card. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997052550315857
},
{
"label": "POSITIVE",
"score": 0.00029473198810592294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
If someone sends me money, will I be charged? | {
"text": "If someone sends me money, will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981849789619446
},
{
"label": "POSITIVE",
"score": 0.0018150164978578687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
You've incorrectly calculated the exchange rate for my cash withdrawal | {
"text": "You've incorrectly calculated the exchange rate for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.999589741230011
},
{
"label": "POSITIVE",
"score": 0.0004103143000975251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My card has been lost / stolen | {
"text": "My card has been lost / stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9974241256713867
},
{
"label": "POSITIVE",
"score": 0.002575918100774288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
Is there something wrong with my ATM Card? Tried using it earlier and it did not work. | {
"text": "Is there something wrong with my ATM Card? Tried using it earlier and it did not work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997656941413879
},
{
"label": "POSITIVE",
"score": 0.00023426981351803988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
The app is telling me that I am not me. | {
"text": "The app is telling me that I am not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9986488223075867
},
{
"label": "POSITIVE",
"score": 0.001351183862425387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I am having issues using contactless payments, could my card be damaged? | {
"text": "I am having issues using contactless payments, could my card be damaged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617563717067242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I am unable to use my top-up on the app. Could you explain this to me? | {
"text": "I am unable to use my top-up on the app. Could you explain this to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.99968421459198
},
{
"label": "POSITIVE",
"score": 0.00031583834788762033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My PIN is locked, how do I unlock it? | {
"text": "My PIN is locked, how do I unlock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.995385468006134
},
{
"label": "POSITIVE",
"score": 0.004614499397575855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
The rate of exchange for my cash withdrawal is wrong. | {
"text": "The rate of exchange for my cash withdrawal is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.00030928905471228063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card. | {
"text": "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card."
} | [
{
"label": "NEGATIVE",
"score": 0.008847322314977646
},
{
"label": "POSITIVE",
"score": 0.9911527037620544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can correct Top up with the app to work correctly? | {
"text": "How can correct Top up with the app to work correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967166781425476
},
{
"label": "POSITIVE",
"score": 0.0032833199948072433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I do not have the information to verify my identify. | {
"text": "I do not have the information to verify my identify."
} | [
{
"label": "NEGATIVE",
"score": 0.9997590184211731
},
{
"label": "POSITIVE",
"score": 0.00024093029787763953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why is this payment pending? | {
"text": "Why is this payment pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976892471313477
},
{
"label": "POSITIVE",
"score": 0.0023107766173779964
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Why was I charged a fee on a cash withdrawal? | {
"text": "Why was I charged a fee on a cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987890124320984
},
{
"label": "POSITIVE",
"score": 0.0012110001407563686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need some money transferred ASAP, how long does the process take? | {
"text": "I need some money transferred ASAP, how long does the process take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999711811542511
},
{
"label": "POSITIVE",
"score": 0.0002881376422010362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Would I get a Visa or Mastercard? | {
"text": "Would I get a Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976334571838379
},
{
"label": "POSITIVE",
"score": 0.0023665246553719044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I did not receive the correct amount of cash. | {
"text": "I did not receive the correct amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.999764621257782
},
{
"label": "POSITIVE",
"score": 0.0002353565359953791
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How do I verify the source of my funds? | {
"text": "How do I verify the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988498687744141
},
{
"label": "POSITIVE",
"score": 0.0011501224944368005
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why haven't I seen the cash from the cheque I deposited yet? | {
"text": "Why haven't I seen the cash from the cheque I deposited yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991421699523926
},
{
"label": "POSITIVE",
"score": 0.0008578200940974057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How long will it take my card to get here? | {
"text": "How long will it take my card to get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.998475968837738
},
{
"label": "POSITIVE",
"score": 0.0015239943750202656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Still waiting on my refund... | {
"text": "Still waiting on my refund..."
} | [
{
"label": "NEGATIVE",
"score": 0.9920478463172913
},
{
"label": "POSITIVE",
"score": 0.007952088490128517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Instead of GBP, how do I exchange for AUD? | {
"text": "Instead of GBP, how do I exchange for AUD?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986990690231323
},
{
"label": "POSITIVE",
"score": 0.0013008861569687724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Do you charge if I use a European bank card for top up? | {
"text": "Do you charge if I use a European bank card for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953991770744324
},
{
"label": "POSITIVE",
"score": 0.004600855056196451
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Can I increase my top-up maximum? | {
"text": "Can I increase my top-up maximum?"
} | [
{
"label": "NEGATIVE",
"score": 0.8192723989486694
},
{
"label": "POSITIVE",
"score": 0.18072763085365295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
My card payments have stopped. | {
"text": "My card payments have stopped."
} | [
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.0009519947925582528
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
want to know how to get virtual card | {
"text": "want to know how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9588540196418762
},
{
"label": "POSITIVE",
"score": 0.04114604368805885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I had everything lined up to make a transfer, and then it rejected it. | {
"text": "I had everything lined up to make a transfer, and then it rejected it."
} | [
{
"label": "NEGATIVE",
"score": 0.9996039271354675
},
{
"label": "POSITIVE",
"score": 0.0003960517351515591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened? | {
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.0003412761725485325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why is the exchange rate on my card wrong? | {
"text": "Why is the exchange rate on my card wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995371103286743
},
{
"label": "POSITIVE",
"score": 0.00046295099309645593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
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