text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I need to change my name, since i just got married | {
"text": "I need to change my name, since i just got married"
} | [
{
"label": "NEGATIVE",
"score": 0.9986934065818787
},
{
"label": "POSITIVE",
"score": 0.0013065582606941462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I have been trying to exchange this for crypto but the app won't work could you please help me? | {
"text": "I have been trying to exchange this for crypto but the app won't work could you please help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996323585510254
},
{
"label": "POSITIVE",
"score": 0.00036760230432264507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I see a direct debit charge that I did not approve | {
"text": "I see a direct debit charge that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9993820190429688
},
{
"label": "POSITIVE",
"score": 0.0006180123891681433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there an extra charge to exchange different currencies? | {
"text": "Is there an extra charge to exchange different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980284571647644
},
{
"label": "POSITIVE",
"score": 0.001971568213775754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I make my PIN work again? | {
"text": "How do I make my PIN work again?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992904663085938
},
{
"label": "POSITIVE",
"score": 0.00070952222449705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I don't recognize this debit transaction in my billing statement? | {
"text": "I don't recognize this debit transaction in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.999595582485199
},
{
"label": "POSITIVE",
"score": 0.00040438451105728745
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why is my card not working anymore? | {
"text": "Why is my card not working anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.999387264251709
},
{
"label": "POSITIVE",
"score": 0.0006126988446339965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I need to make a purchase online, where is my virtual card? | {
"text": "I need to make a purchase online, where is my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996103644371033
},
{
"label": "POSITIVE",
"score": 0.00038968806620687246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My card has an issue, the payment has been deferred. | {
"text": "My card has an issue, the payment has been deferred."
} | [
{
"label": "NEGATIVE",
"score": 0.990479052066803
},
{
"label": "POSITIVE",
"score": 0.00952096562832594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How can I activate my new card? | {
"text": "How can I activate my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986151456832886
},
{
"label": "POSITIVE",
"score": 0.0013847885420545936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Do you know why my card payment has been declined? | {
"text": "Do you know why my card payment has been declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.998219907283783
},
{
"label": "POSITIVE",
"score": 0.0017800291534513235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Hi, would you please activate my card? | {
"text": "Hi, would you please activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.12134309858083725
},
{
"label": "POSITIVE",
"score": 0.8786569237709045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How to I close my account? | {
"text": "How to I close my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996359348297119
},
{
"label": "POSITIVE",
"score": 0.0003640812064986676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Please explain why my top-up hasn't been processed yet? | {
"text": "Please explain why my top-up hasn't been processed yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951304765418172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I was wondering if I could get a second card on this account? I would like my daughter to have one. | {
"text": "I was wondering if I could get a second card on this account? I would like my daughter to have one."
} | [
{
"label": "NEGATIVE",
"score": 0.9922420978546143
},
{
"label": "POSITIVE",
"score": 0.00775790074840188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Does Apple Watch support the topping-off of my account? | {
"text": "Does Apple Watch support the topping-off of my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963156580924988
},
{
"label": "POSITIVE",
"score": 0.0036843293346464634
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
After inputting the wrong pin too many times, can you now help me unblock my pin? | {
"text": "After inputting the wrong pin too many times, can you now help me unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993488192558289
},
{
"label": "POSITIVE",
"score": 0.0006511664832942188
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How long is delivery to the US? | {
"text": "How long is delivery to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988629817962646
},
{
"label": "POSITIVE",
"score": 0.0011370292631909251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why didn't my friend's transaction arrive yet? | {
"text": "Why didn't my friend's transaction arrive yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984374642372131
},
{
"label": "POSITIVE",
"score": 0.0015625450760126114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Why do you need me to do an identity check? | {
"text": "Why do you need me to do an identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.0011374630266800523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I was charged a fee for withdrawing cash. | {
"text": "I was charged a fee for withdrawing cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9963524341583252
},
{
"label": "POSITIVE",
"score": 0.0036475288216024637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I purchased something abroad, and the exchange rate that was applied was wrong. | {
"text": "I purchased something abroad, and the exchange rate that was applied was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996367692947388
},
{
"label": "POSITIVE",
"score": 0.00036327671841718256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What does it mean if my payment is pending? | {
"text": "What does it mean if my payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975124597549438
},
{
"label": "POSITIVE",
"score": 0.0024874818045645952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
When I top-up, the app reverts it. | {
"text": "When I top-up, the app reverts it."
} | [
{
"label": "NEGATIVE",
"score": 0.9110836982727051
},
{
"label": "POSITIVE",
"score": 0.08891631662845612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
After purchasing an item I noticed the exchange rate was incorrect. | {
"text": "After purchasing an item I noticed the exchange rate was incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9996993541717529
},
{
"label": "POSITIVE",
"score": 0.0003006157639902085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
The amount of cash I received was not the full amount | {
"text": "The amount of cash I received was not the full amount"
} | [
{
"label": "NEGATIVE",
"score": 0.9996103644371033
},
{
"label": "POSITIVE",
"score": 0.00038966236752457917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Do you take both Visa and Mastercard? | {
"text": "Do you take both Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9726758003234863
},
{
"label": "POSITIVE",
"score": 0.027324242517352104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How do I know which payments I make will have additional fees? Where can I find this information online? | {
"text": "How do I know which payments I make will have additional fees? Where can I find this information online?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994375109672546
},
{
"label": "POSITIVE",
"score": 0.0005624385667033494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I can't get my virtual card to work at all | {
"text": "I can't get my virtual card to work at all"
} | [
{
"label": "NEGATIVE",
"score": 0.9996187686920166
},
{
"label": "POSITIVE",
"score": 0.0003811479837168008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
How do you do currency exchanges? | {
"text": "How do you do currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953252077102661
},
{
"label": "POSITIVE",
"score": 0.004674716852605343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Who do I contact if there is a direct debit that I did not create. | {
"text": "Who do I contact if there is a direct debit that I did not create."
} | [
{
"label": "NEGATIVE",
"score": 0.9972625970840454
},
{
"label": "POSITIVE",
"score": 0.0027374548371881247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I received the wrong color and size, can I return it? | {
"text": "I received the wrong color and size, can I return it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994352459907532
},
{
"label": "POSITIVE",
"score": 0.0005646870704367757
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do you Top Up on the apple watch? | {
"text": "How do you Top Up on the apple watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.6017618775367737
},
{
"label": "POSITIVE",
"score": 0.3982381224632263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it? | {
"text": "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990377426147461
},
{
"label": "POSITIVE",
"score": 0.0009622620418667793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
how do i find top up for cash deposit | {
"text": "how do i find top up for cash deposit"
} | [
{
"label": "NEGATIVE",
"score": 0.047504208981990814
},
{
"label": "POSITIVE",
"score": 0.952495813369751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I was needing you to see if the exchange rate is correct from when i got cash | {
"text": "I was needing you to see if the exchange rate is correct from when i got cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9966747760772705
},
{
"label": "POSITIVE",
"score": 0.0033252714201807976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
There is a payment done with my card which i definitely did not do.Never seen that name before. | {
"text": "There is a payment done with my card which i definitely did not do.Never seen that name before."
} | [
{
"label": "NEGATIVE",
"score": 0.989696741104126
},
{
"label": "POSITIVE",
"score": 0.010303267277777195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I tried entering my pin several times incorrectly. Why isn't my pin working? | {
"text": "I tried entering my pin several times incorrectly. Why isn't my pin working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994750618934631
},
{
"label": "POSITIVE",
"score": 0.0005250126123428345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
A transaction I did to my friend hasn't arrived yet, why? | {
"text": "A transaction I did to my friend hasn't arrived yet, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980043768882751
},
{
"label": "POSITIVE",
"score": 0.001995653612539172
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I want a new card | {
"text": "I want a new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9921739101409912
},
{
"label": "POSITIVE",
"score": 0.007826123386621475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
what is the leadtime for a new card to show up in the mail? | {
"text": "what is the leadtime for a new card to show up in the mail?"
} | [
{
"label": "NEGATIVE",
"score": 0.998744010925293
},
{
"label": "POSITIVE",
"score": 0.0012559238821268082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can I verify my top-up card? | {
"text": "Can I verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996347963809967
},
{
"label": "POSITIVE",
"score": 0.003652082057669759
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Can someone assist me with explaining how I can unblock my pin? | {
"text": "Can someone assist me with explaining how I can unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.0008124664309434593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through. | {
"text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through."
} | [
{
"label": "NEGATIVE",
"score": 0.8106812834739685
},
{
"label": "POSITIVE",
"score": 0.1893187165260315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Do you charge a fee on currency exchange? | {
"text": "Do you charge a fee on currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.00862086471170187
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Can a friend top up my account | {
"text": "Can a friend top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.047643277794122696
},
{
"label": "POSITIVE",
"score": 0.95235675573349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why was I unable to complete my transfer? | {
"text": "Why was I unable to complete my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994900226593018
},
{
"label": "POSITIVE",
"score": 0.0005099257687106729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
When will the money from my bank transfer be available? | {
"text": "When will the money from my bank transfer be available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994558691978455
},
{
"label": "POSITIVE",
"score": 0.0005441076937131584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why couldn't I make a withdrawal from the ATM? | {
"text": "Why couldn't I make a withdrawal from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984630346298218
},
{
"label": "POSITIVE",
"score": 0.001536936149932444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Does it cost much or take long to get a new card? Mine is about to expire. | {
"text": "Does it cost much or take long to get a new card? Mine is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9989603757858276
},
{
"label": "POSITIVE",
"score": 0.0010396665893495083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why is there a fee on a card payment? | {
"text": "Why is there a fee on a card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982473850250244
},
{
"label": "POSITIVE",
"score": 0.0017526779556646943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Was there a problem with topping up? | {
"text": "Was there a problem with topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984762072563171
},
{
"label": "POSITIVE",
"score": 0.0015237985644489527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Where is the transfer to my account that I made? | {
"text": "Where is the transfer to my account that I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994489550590515
},
{
"label": "POSITIVE",
"score": 0.0005510030314326286
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened. | {
"text": "There was just a withdrawal but it wasn't me, I've never even visited the town where the withdrawal happened."
} | [
{
"label": "NEGATIVE",
"score": 0.9957497119903564
},
{
"label": "POSITIVE",
"score": 0.004250322934240103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Are there any discounts in exchanging currencies frequently? | {
"text": "Are there any discounts in exchanging currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986257553100586
},
{
"label": "POSITIVE",
"score": 0.0013743044110015035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?! | {
"text": "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920464552938938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I tried to make a purchase in the store but my card was declined. | {
"text": "I tried to make a purchase in the store but my card was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9988833069801331
},
{
"label": "POSITIVE",
"score": 0.001116665080189705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Some cash has been withdrawn but I didn't do it. | {
"text": "Some cash has been withdrawn but I didn't do it."
} | [
{
"label": "NEGATIVE",
"score": 0.9987329840660095
},
{
"label": "POSITIVE",
"score": 0.0012669776333495975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Whats the limit on my top up | {
"text": "Whats the limit on my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9526827931404114
},
{
"label": "POSITIVE",
"score": 0.047317180782556534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Explain the card PIN to me. | {
"text": "Explain the card PIN to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9834096431732178
},
{
"label": "POSITIVE",
"score": 0.016590338200330734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment. | {
"text": "I need help to resolve mix up on my card payment. My account shows the money was taken out and then put back in the account. Then I received a message from the seller, It said that they did not get my payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9992977380752563
},
{
"label": "POSITIVE",
"score": 0.0007022761274129152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Am I able to stop a transfer? | {
"text": "Am I able to stop a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985759258270264
},
{
"label": "POSITIVE",
"score": 0.001424080808646977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Where can I find my fund information? | {
"text": "Where can I find my fund information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995755553245544
},
{
"label": "POSITIVE",
"score": 0.00042443786514922976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me? | {
"text": "There are charges on my card from the past few day I am pretty sure I didnt make, can you please freeze it for me? How do I get my money returned since it wasnt me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987442493438721
},
{
"label": "POSITIVE",
"score": 0.0012557291192933917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How come I can see an extra charge for my transfer? | {
"text": "How come I can see an extra charge for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976950287818909
},
{
"label": "POSITIVE",
"score": 0.002304893685504794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
If my card payment isn't working what do I do? | {
"text": "If my card payment isn't working what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.0004697313124779612
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
My card payment is being declined and I've tried several times. | {
"text": "My card payment is being declined and I've tried several times."
} | [
{
"label": "NEGATIVE",
"score": 0.7466546297073364
},
{
"label": "POSITIVE",
"score": 0.2533453404903412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help? | {
"text": "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.999591052532196
},
{
"label": "POSITIVE",
"score": 0.00040901810280047357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What fiat currencies are supported? | {
"text": "What fiat currencies are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933046698570251
},
{
"label": "POSITIVE",
"score": 0.006695295684039593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My transfer was declined. What might the reason be? | {
"text": "My transfer was declined. What might the reason be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985935091972351
},
{
"label": "POSITIVE",
"score": 0.0014064788119867444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Is it free to send out more cards? | {
"text": "Is it free to send out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.993122398853302
},
{
"label": "POSITIVE",
"score": 0.006877563428133726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
How can I get a disposable virtual card? | {
"text": "How can I get a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995718598365784
},
{
"label": "POSITIVE",
"score": 0.00042812517494894564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Please help me with my card. It won't activate. | {
"text": "Please help me with my card. It won't activate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997016787528992
},
{
"label": "POSITIVE",
"score": 0.00029833707958459854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I would like to change currency | {
"text": "I would like to change currency"
} | [
{
"label": "NEGATIVE",
"score": 0.7561239004135132
},
{
"label": "POSITIVE",
"score": 0.24387606978416443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can I get spare cards? | {
"text": "Can I get spare cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993237257003784
},
{
"label": "POSITIVE",
"score": 0.0006763112614862621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I want to close my account. The service you provide is unsatisfactory to me. | {
"text": "I want to close my account. The service you provide is unsatisfactory to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.0003279130323790014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Cancelling a transaction | {
"text": "Cancelling a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995524287223816
},
{
"label": "POSITIVE",
"score": 0.00044756638817489147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I go about exchanging currencies with this app? | {
"text": "How do I go about exchanging currencies with this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977783560752869
},
{
"label": "POSITIVE",
"score": 0.0022216590587049723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why isn't my google pay top up working? | {
"text": "Why isn't my google pay top up working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990191459655762
},
{
"label": "POSITIVE",
"score": 0.0009808512404561043
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why was I charged an additional $1? | {
"text": "Why was I charged an additional $1?"
} | [
{
"label": "NEGATIVE",
"score": 0.997938334941864
},
{
"label": "POSITIVE",
"score": 0.0020616967231035233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My card was charged more than expected. | {
"text": "My card was charged more than expected."
} | [
{
"label": "NEGATIVE",
"score": 0.1582621932029724
},
{
"label": "POSITIVE",
"score": 0.8417378664016724
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My transfer still says pending | {
"text": "My transfer still says pending"
} | [
{
"label": "NEGATIVE",
"score": 0.7550444602966309
},
{
"label": "POSITIVE",
"score": 0.24495556950569153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
my money, where is it coming from? | {
"text": "my money, where is it coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.998665452003479
},
{
"label": "POSITIVE",
"score": 0.0013345484621822834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
The refund on my account hasn't shown up | {
"text": "The refund on my account hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993194341659546
},
{
"label": "POSITIVE",
"score": 0.0006805643788538873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
If I add money with an international card, are there any fees? | {
"text": "If I add money with an international card, are there any fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988477230072021
},
{
"label": "POSITIVE",
"score": 0.0011522460263222456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
The exchange rate for case abroad is applied wrong. | {
"text": "The exchange rate for case abroad is applied wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9988184571266174
},
{
"label": "POSITIVE",
"score": 0.001181556610390544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How much is it to buy another card? I was hoping to buy another one. | {
"text": "How much is it to buy another card? I was hoping to buy another one."
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007070901920087636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
you got the exchange rate wrong for my cash withdrawal | {
"text": "you got the exchange rate wrong for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.9994186162948608
},
{
"label": "POSITIVE",
"score": 0.000581354193855077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Is there a limit on auto top-up? | {
"text": "Is there a limit on auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953574538230896
},
{
"label": "POSITIVE",
"score": 0.004642548970878124
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
How do I know where I can use my card? | {
"text": "How do I know where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006165965460240841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I may need to dispute a Direct Debit payment. | {
"text": "I may need to dispute a Direct Debit payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9985769987106323
},
{
"label": "POSITIVE",
"score": 0.0014229577500373125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it. | {
"text": "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it."
} | [
{
"label": "NEGATIVE",
"score": 0.9996565580368042
},
{
"label": "POSITIVE",
"score": 0.0003434364916756749
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I can't use the app because I got mugged yesterday and they took everything. Please help. | {
"text": "I can't use the app because I got mugged yesterday and they took everything. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.996326744556427
},
{
"label": "POSITIVE",
"score": 0.003673203056678176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Do you need to know my first and last name? | {
"text": "Do you need to know my first and last name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989707469940186
},
{
"label": "POSITIVE",
"score": 0.0010292816441506147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
What is the system for determining the exchange rate? | {
"text": "What is the system for determining the exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979336261749268
},
{
"label": "POSITIVE",
"score": 0.0020663796458393335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What is the extra €1 on my statement for? | {
"text": "What is the extra €1 on my statement for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892705678939819
},
{
"label": "POSITIVE",
"score": 0.010729462839663029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My contactless payments don't work. | {
"text": "My contactless payments don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391690046992153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while | {
"text": "I have gone through my statements and noticed there is a large payment that I did not make. Can i still dispute the payment? its been a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9904706478118896
},
{
"label": "POSITIVE",
"score": 0.009529310278594494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I can't find my phone and I'm worried someone is going to use it | {
"text": "I can't find my phone and I'm worried someone is going to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004953520838171244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can my children have an account? | {
"text": "Can my children have an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976116418838501
},
{
"label": "POSITIVE",
"score": 0.0023883520625531673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
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