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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
How can I go about getting a refund? | {
"text": "How can I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993720650672913
},
{
"label": "POSITIVE",
"score": 0.0006279123481363058
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
When will I get my money? It's been too long. | {
"text": "When will I get my money? It's been too long."
} | [
{
"label": "NEGATIVE",
"score": 0.9994617104530334
},
{
"label": "POSITIVE",
"score": 0.0005383380339480937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Explain the activation method for this card | {
"text": "Explain the activation method for this card"
} | [
{
"label": "NEGATIVE",
"score": 0.9583948850631714
},
{
"label": "POSITIVE",
"score": 0.04160511866211891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
When will my cheque be processed? | {
"text": "When will my cheque be processed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980700612068176
},
{
"label": "POSITIVE",
"score": 0.0019299447303637862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is the charge for exchanging currencies? | {
"text": "What is the charge for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.994368851184845
},
{
"label": "POSITIVE",
"score": 0.005631175357848406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I think my pin has been compromised, what do I do? | {
"text": "I think my pin has been compromised, what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998573899269104
},
{
"label": "POSITIVE",
"score": 0.0014260697644203901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do I order a disposable virtual card? | {
"text": "How do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.000686593004502356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I have a card payment that I don't recognize. What should I do? | {
"text": "I have a card payment that I don't recognize. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920186415314674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
stop the transaction | {
"text": "stop the transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9995189905166626
},
{
"label": "POSITIVE",
"score": 0.00048100276035256684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why is the transaction not posting? | {
"text": "Why is the transaction not posting?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975048899650574
},
{
"label": "POSITIVE",
"score": 0.002495070453733206
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What kind of costs are involved for exchanging currency? | {
"text": "What kind of costs are involved for exchanging currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982612729072571
},
{
"label": "POSITIVE",
"score": 0.0017387974075973034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What is wrong with my top-up? | {
"text": "What is wrong with my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993191957473755
},
{
"label": "POSITIVE",
"score": 0.0006808615289628506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I would like to use cash to make a top-up? | {
"text": "I would like to use cash to make a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983722567558289
},
{
"label": "POSITIVE",
"score": 0.001627809484489262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why am I being charged to withdrawal money? | {
"text": "Why am I being charged to withdrawal money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.001879722229205072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
can i get a virtual card online | {
"text": "can i get a virtual card online"
} | [
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.019387774169445038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I don't think the exchange rate was right. | {
"text": "I don't think the exchange rate was right."
} | [
{
"label": "NEGATIVE",
"score": 0.9996422529220581
},
{
"label": "POSITIVE",
"score": 0.0003577456809580326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I didn't cancel my card payment. | {
"text": "I didn't cancel my card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.021615836769342422
},
{
"label": "POSITIVE",
"score": 0.9783841371536255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
When will I be able to see my refund? | {
"text": "When will I be able to see my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960570335388184
},
{
"label": "POSITIVE",
"score": 0.003942948766052723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
A wrong amount of cash we sent to me. | {
"text": "A wrong amount of cash we sent to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996806383132935
},
{
"label": "POSITIVE",
"score": 0.0003193971933797002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My ATM withdrawal was declined. | {
"text": "My ATM withdrawal was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9917830228805542
},
{
"label": "POSITIVE",
"score": 0.008216996677219868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the virtual card and how can i get one? | {
"text": "What is the virtual card and how can i get one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991833567619324
},
{
"label": "POSITIVE",
"score": 0.0008166630868799984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added? | {
"text": "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969993829727173
},
{
"label": "POSITIVE",
"score": 0.00300062308087945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
There is a refund missing. | {
"text": "There is a refund missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.0003975641157012433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I haven't received my cash yet. | {
"text": "I haven't received my cash yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9987736344337463
},
{
"label": "POSITIVE",
"score": 0.0012263288954272866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
When do I get my card PIN? | {
"text": "When do I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.997579038143158
},
{
"label": "POSITIVE",
"score": 0.002420964417979121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why do you need to check my identity? | {
"text": "Why do you need to check my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987818598747253
},
{
"label": "POSITIVE",
"score": 0.0012181870406493545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I do not understand why my pass-code is not working. | {
"text": "I do not understand why my pass-code is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9997308850288391
},
{
"label": "POSITIVE",
"score": 0.000269152078544721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I deposited money in the form of a cheque, but my balance has not increased. | {
"text": "I deposited money in the form of a cheque, but my balance has not increased."
} | [
{
"label": "NEGATIVE",
"score": 0.9983341097831726
},
{
"label": "POSITIVE",
"score": 0.0016659556422382593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I get my virtual card? | {
"text": "How do I get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985155463218689
},
{
"label": "POSITIVE",
"score": 0.0014844650868326426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How long will my top-up be pending? | {
"text": "How long will my top-up be pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976382255554199
},
{
"label": "POSITIVE",
"score": 0.0023617988917976618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I just got a new card, and I want to know how to activate. | {
"text": "I just got a new card, and I want to know how to activate."
} | [
{
"label": "NEGATIVE",
"score": 0.0016256185481324792
},
{
"label": "POSITIVE",
"score": 0.998374342918396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
my statement contains an unknown payment | {
"text": "my statement contains an unknown payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9875681400299072
},
{
"label": "POSITIVE",
"score": 0.012431849725544453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What is the estimated wait time for transfers from the US? | {
"text": "What is the estimated wait time for transfers from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985557198524475
},
{
"label": "POSITIVE",
"score": 0.0014442452229559422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why do we need to verify top-up? | {
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490074589848518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.004614028614014387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is there a reason for my top up to be cancelled? | {
"text": "Is there a reason for my top up to be cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996059536933899
},
{
"label": "POSITIVE",
"score": 0.0003941008180845529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I want to link my new card. Can you help? | {
"text": "I want to link my new card. Can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9923204779624939
},
{
"label": "POSITIVE",
"score": 0.007679565344005823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why do you need so much information about my identity? | {
"text": "Why do you need so much information about my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995977282524109
},
{
"label": "POSITIVE",
"score": 0.0004023381043225527
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why hasn't my transfer from Europe gone through? | {
"text": "Why hasn't my transfer from Europe gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978311657905579
},
{
"label": "POSITIVE",
"score": 0.0021687906701117754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Top-up is loaded into the card and no update. | {
"text": "Top-up is loaded into the card and no update."
} | [
{
"label": "NEGATIVE",
"score": 0.9993988275527954
},
{
"label": "POSITIVE",
"score": 0.0006011580699123442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What US cards do you accept? I only have 1 other. | {
"text": "What US cards do you accept? I only have 1 other."
} | [
{
"label": "NEGATIVE",
"score": 0.9915888905525208
},
{
"label": "POSITIVE",
"score": 0.008411107584834099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why do I have a strange payment on my statement? | {
"text": "Why do I have a strange payment on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997102677822113
},
{
"label": "POSITIVE",
"score": 0.002897262340411544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I tried to used my card in a shop and the transaction was declined. | {
"text": "I tried to used my card in a shop and the transaction was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9994664788246155
},
{
"label": "POSITIVE",
"score": 0.000533571292180568
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Do you send more than one card? | {
"text": "Do you send more than one card?"
} | [
{
"label": "NEGATIVE",
"score": 0.982948362827301
},
{
"label": "POSITIVE",
"score": 0.017051663249731064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Can I use SWIFT transfers? | {
"text": "Can I use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987815022468567
},
{
"label": "POSITIVE",
"score": 0.0012184439692646265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why haven't I received a refund yet? | {
"text": "Why haven't I received a refund yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985095858573914
},
{
"label": "POSITIVE",
"score": 0.0014903841074556112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a fee for topping up by charge card? | {
"text": "Is there a fee for topping up by charge card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972289204597473
},
{
"label": "POSITIVE",
"score": 0.002771105384454131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I can't seem to figure out why my transfers are getting declined. | {
"text": "I can't seem to figure out why my transfers are getting declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9991154074668884
},
{
"label": "POSITIVE",
"score": 0.0008845304255373776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Am I charged a fee to transfer funds? | {
"text": "Am I charged a fee to transfer funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983288645744324
},
{
"label": "POSITIVE",
"score": 0.0016711177304387093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Please help me, there is a transaction in the incorrect account. | {
"text": "Please help me, there is a transaction in the incorrect account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994717240333557
},
{
"label": "POSITIVE",
"score": 0.0005282678175717592
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening? | {
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989051818847656
},
{
"label": "POSITIVE",
"score": 0.0010948526905849576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I bought something that I need a refund for. | {
"text": "I bought something that I need a refund for."
} | [
{
"label": "NEGATIVE",
"score": 0.9388158917427063
},
{
"label": "POSITIVE",
"score": 0.0611841194331646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How long will it take for the money to reach my account? | {
"text": "How long will it take for the money to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999393105506897
},
{
"label": "POSITIVE",
"score": 0.0006069292430765927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I answered so many questions about my identity. Why do you need this info? | {
"text": "I answered so many questions about my identity. Why do you need this info?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969834685325623
},
{
"label": "POSITIVE",
"score": 0.0030165035277605057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can you tell me more info about virtual disposable cards? | {
"text": "Can you tell me more info about virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959213733673096
},
{
"label": "POSITIVE",
"score": 0.004078554455190897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on? | {
"text": "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994644522666931
},
{
"label": "POSITIVE",
"score": 0.000535607454366982
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I have a charge I did not make. | {
"text": "I have a charge I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9345393180847168
},
{
"label": "POSITIVE",
"score": 0.065460704267025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I get a card that works in other countries like Africa and Indonesia? | {
"text": "Can I get a card that works in other countries like Africa and Indonesia?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934284090995789
},
{
"label": "POSITIVE",
"score": 0.0065715922974050045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I need to delete my account. | {
"text": "I need to delete my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996111989021301
},
{
"label": "POSITIVE",
"score": 0.00038878482882864773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Help me! I don't know what my password is. | {
"text": "Help me! I don't know what my password is."
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045486498856917024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What is taking so long on my transfer from the US? | {
"text": "What is taking so long on my transfer from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393564351834357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Currently my card is broken. | {
"text": "Currently my card is broken."
} | [
{
"label": "NEGATIVE",
"score": 0.9987956285476685
},
{
"label": "POSITIVE",
"score": 0.001204327680170536
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How does someone else top up my account | {
"text": "How does someone else top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.998065173625946
},
{
"label": "POSITIVE",
"score": 0.001934789470396936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What steps do I take to unblock my PIN? | {
"text": "What steps do I take to unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979532957077026
},
{
"label": "POSITIVE",
"score": 0.002046715235337615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
i disagree with a charge | {
"text": "i disagree with a charge"
} | [
{
"label": "NEGATIVE",
"score": 0.9108646512031555
},
{
"label": "POSITIVE",
"score": 0.08913534879684448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
i have a pending top-up | {
"text": "i have a pending top-up"
} | [
{
"label": "NEGATIVE",
"score": 0.0032666062470525503
},
{
"label": "POSITIVE",
"score": 0.9967334270477295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Which credit card top-ups do you accept? | {
"text": "Which credit card top-ups do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.973057746887207
},
{
"label": "POSITIVE",
"score": 0.026942264288663864
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account. | {
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901206500828266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where do I go to get my new card linked? | {
"text": "Where do I go to get my new card linked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992320537567139
},
{
"label": "POSITIVE",
"score": 0.0007679233676753938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can I top up my account with Google Pay? | {
"text": "Can I top up my account with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974552989006042
},
{
"label": "POSITIVE",
"score": 0.002544707851484418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Can I top up my balance with a cheque? | {
"text": "Can I top up my balance with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952741861343384
},
{
"label": "POSITIVE",
"score": 0.0047257826663553715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Where is the top-up verification code located? | {
"text": "Where is the top-up verification code located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993257522583008
},
{
"label": "POSITIVE",
"score": 0.0006742332479916513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why was my transfer request decline? | {
"text": "Why was my transfer request decline?"
} | [
{
"label": "NEGATIVE",
"score": 0.999243974685669
},
{
"label": "POSITIVE",
"score": 0.0007560256053693593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need help with understanding why my card is not working. | {
"text": "I need help with understanding why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996803998947144
},
{
"label": "POSITIVE",
"score": 0.00031964515801519156
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Can you tell me what i need for the identity check? | {
"text": "Can you tell me what i need for the identity check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990071654319763
},
{
"label": "POSITIVE",
"score": 0.0009928500512614846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem. | {
"text": "After trying to update my account balance yesterday by cheque it doesn't seem to working. Shouldn't the process be quicker? I need my account looked at because there appears to be a problem."
} | [
{
"label": "NEGATIVE",
"score": 0.9996634721755981
},
{
"label": "POSITIVE",
"score": 0.0003364812000654638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What types of foreign money can be used with this service.? | {
"text": "What types of foreign money can be used with this service.?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982859492301941
},
{
"label": "POSITIVE",
"score": 0.0017140844138339162
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Why was there an extra charge because I used my card to pay? | {
"text": "Why was there an extra charge because I used my card to pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.000791416852734983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks. | {
"text": "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks."
} | [
{
"label": "NEGATIVE",
"score": 0.9788684248924255
},
{
"label": "POSITIVE",
"score": 0.02113150805234909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on? | {
"text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991915822029114
},
{
"label": "POSITIVE",
"score": 0.0008083662251010537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What currency is acceptable for a top up? | {
"text": "What currency is acceptable for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9903057813644409
},
{
"label": "POSITIVE",
"score": 0.009694257751107216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now. | {
"text": "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now."
} | [
{
"label": "NEGATIVE",
"score": 0.997771143913269
},
{
"label": "POSITIVE",
"score": 0.002228868892416358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I no longer want this account, what should I do? | {
"text": "I no longer want this account, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997485280036926
},
{
"label": "POSITIVE",
"score": 0.00025141151854768395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
If I was travelling abroad, would I be able to hold currencies in euros? | {
"text": "If I was travelling abroad, would I be able to hold currencies in euros?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990962743759155
},
{
"label": "POSITIVE",
"score": 0.0009037998388521373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages. | {
"text": "I have to transfer money over to my mother, and I have tried numerous times and all that keeps happening is error messages."
} | [
{
"label": "NEGATIVE",
"score": 0.9995212554931641
},
{
"label": "POSITIVE",
"score": 0.0004787874058820307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What is the price for a physical card? | {
"text": "What is the price for a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911614656448364
},
{
"label": "POSITIVE",
"score": 0.008838550187647343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
how to recover my passcode | {
"text": "how to recover my passcode"
} | [
{
"label": "NEGATIVE",
"score": 0.9971944093704224
},
{
"label": "POSITIVE",
"score": 0.0028055652510374784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I want to reactivate my card, I found it after thinking it was lost. | {
"text": "I want to reactivate my card, I found it after thinking it was lost."
} | [
{
"label": "NEGATIVE",
"score": 0.9992746710777283
},
{
"label": "POSITIVE",
"score": 0.0007253522635437548
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Help me change my PIN. | {
"text": "Help me change my PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9969494938850403
},
{
"label": "POSITIVE",
"score": 0.003050572006031871
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process. | {
"text": "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process."
} | [
{
"label": "NEGATIVE",
"score": 0.9506301879882812
},
{
"label": "POSITIVE",
"score": 0.04936985298991203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money. | {
"text": "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995802044868469
},
{
"label": "POSITIVE",
"score": 0.0004198435926809907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Please tell me how to get a refund for something I bought. | {
"text": "Please tell me how to get a refund for something I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9959306120872498
},
{
"label": "POSITIVE",
"score": 0.004069381859153509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I want to cancel a transfer I just made. | {
"text": "I want to cancel a transfer I just made."
} | [
{
"label": "NEGATIVE",
"score": 0.9997720122337341
},
{
"label": "POSITIVE",
"score": 0.00022794569667894393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
The amount of cash i have received is not correct. | {
"text": "The amount of cash i have received is not correct."
} | [
{
"label": "NEGATIVE",
"score": 0.9996614456176758
},
{
"label": "POSITIVE",
"score": 0.0003385879972483963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
There was a charge applied when I used my card. | {
"text": "There was a charge applied when I used my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9886250495910645
},
{
"label": "POSITIVE",
"score": 0.01137497741729021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through. | {
"text": "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through."
} | [
{
"label": "NEGATIVE",
"score": 0.9995993971824646
},
{
"label": "POSITIVE",
"score": 0.00040059391176328063
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
always exchanging currencies, do you offer a discount? | {
"text": "always exchanging currencies, do you offer a discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9156306385993958
},
{
"label": "POSITIVE",
"score": 0.08436933904886246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
My account is devoid of funds. Am I permitted to submit additional money via bank transfer? | {
"text": "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997912049293518
},
{
"label": "POSITIVE",
"score": 0.0002088092005578801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I'm not in the UK, but can I still get a card? | {
"text": "I'm not in the UK, but can I still get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9872943758964539
},
{
"label": "POSITIVE",
"score": 0.01270564366132021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I've been waiting a while for my card, is there a way to know when it will arrive? | {
"text": "I've been waiting a while for my card, is there a way to know when it will arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991405010223389
},
{
"label": "POSITIVE",
"score": 0.0008594710961915553
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
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