text
stringlengths 13
409
| inputs
dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I tried to top up, but the funds show up as pending. I thought it was instant? | {
"text": "I tried to top up, but the funds show up as pending. I thought it was instant?"
} | [
{
"label": "NEGATIVE",
"score": 0.9768353700637817
},
{
"label": "POSITIVE",
"score": 0.02316458337008953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I don't think my transfer wen through. Why? | {
"text": "I don't think my transfer wen through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.997183084487915
},
{
"label": "POSITIVE",
"score": 0.0028169171418994665
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9934462904930115
},
{
"label": "POSITIVE",
"score": 0.006553678307682276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I have a payment that has not gone through yet | {
"text": "I have a payment that has not gone through yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9989277720451355
},
{
"label": "POSITIVE",
"score": 0.0010722459992393851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I do not see the money I transferred into this account | {
"text": "I do not see the money I transferred into this account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994218349456787
},
{
"label": "POSITIVE",
"score": 0.0005781289073638618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I go about unlocking a pin? | {
"text": "How do I go about unlocking a pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967393279075623
},
{
"label": "POSITIVE",
"score": 0.0032607149332761765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
When will I get a new card when I order it, and how much will it cost. | {
"text": "When will I get a new card when I order it, and how much will it cost."
} | [
{
"label": "NEGATIVE",
"score": 0.9983252882957458
},
{
"label": "POSITIVE",
"score": 0.0016746544279158115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why would my top up be reverted? | {
"text": "Why would my top up be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970303773880005
},
{
"label": "POSITIVE",
"score": 0.002969598863273859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I was charged a transfer fee, why is that? | {
"text": "I was charged a transfer fee, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980331063270569
},
{
"label": "POSITIVE",
"score": 0.0019669479224830866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9902612566947937
},
{
"label": "POSITIVE",
"score": 0.00973878987133503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this. | {
"text": "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this."
} | [
{
"label": "NEGATIVE",
"score": 0.9982763528823853
},
{
"label": "POSITIVE",
"score": 0.0017237000865861773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
can the delivery be specific to my needs? | {
"text": "can the delivery be specific to my needs?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968032836914062
},
{
"label": "POSITIVE",
"score": 0.003196714911609888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one? | {
"text": "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980621933937073
},
{
"label": "POSITIVE",
"score": 0.001937768654897809
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.0005884677520953119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I no longer have my phone. | {
"text": "I no longer have my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.00048522197175771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why did you revert my top-up? | {
"text": "Why did you revert my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018405013252049685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I do not know what this cash withdrawal is | {
"text": "I do not know what this cash withdrawal is"
} | [
{
"label": "NEGATIVE",
"score": 0.999396562576294
},
{
"label": "POSITIVE",
"score": 0.000603453372605145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
How do I receive a card? | {
"text": "How do I receive a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929763674736023
},
{
"label": "POSITIVE",
"score": 0.007023584563285112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
If I make a mistake can I cancel the transaction? | {
"text": "If I make a mistake can I cancel the transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.00039748146082274616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I got charged two times for a transaction | {
"text": "I got charged two times for a transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9800053834915161
},
{
"label": "POSITIVE",
"score": 0.019994623959064484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM? | {
"text": "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993207454681396
},
{
"label": "POSITIVE",
"score": 0.0006792191998101771
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you please tell me why my transfer failed? | {
"text": "Can you please tell me why my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997029900550842
},
{
"label": "POSITIVE",
"score": 0.0002970185305457562
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I haven't been sent my new pin! | {
"text": "I haven't been sent my new pin!"
} | [
{
"label": "NEGATIVE",
"score": 0.9910320043563843
},
{
"label": "POSITIVE",
"score": 0.00896801520138979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Where is the top-up card verification code? | {
"text": "Where is the top-up card verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994243383407593
},
{
"label": "POSITIVE",
"score": 0.0005756979808211327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money. | {
"text": "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money."
} | [
{
"label": "NEGATIVE",
"score": 0.9988666772842407
},
{
"label": "POSITIVE",
"score": 0.0011333811562508345
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What's the foreign exchange rate I will receive? | {
"text": "What's the foreign exchange rate I will receive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9878712892532349
},
{
"label": "POSITIVE",
"score": 0.012128655798733234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
why is a transfer to beneficiary not possible? | {
"text": "why is a transfer to beneficiary not possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995250701904297
},
{
"label": "POSITIVE",
"score": 0.00047494389582425356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees. | {
"text": "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9992008805274963
},
{
"label": "POSITIVE",
"score": 0.0007991456077434123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
what is the exchange rate when i get cash | {
"text": "what is the exchange rate when i get cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9902136921882629
},
{
"label": "POSITIVE",
"score": 0.009786352515220642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
how do I get my card to show in the app? | {
"text": "how do I get my card to show in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.999087929725647
},
{
"label": "POSITIVE",
"score": 0.0009120365139096975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
When will my top-up be completed? | {
"text": "When will my top-up be completed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969032406806946
},
{
"label": "POSITIVE",
"score": 0.0030967944767326117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is it possible to have more than one disposable card? | {
"text": "Is it possible to have more than one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979516863822937
},
{
"label": "POSITIVE",
"score": 0.002048318972811103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I think my account has been hacked there are charges on there I don't recognize. | {
"text": "I think my account has been hacked there are charges on there I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9994450211524963
},
{
"label": "POSITIVE",
"score": 0.0005549684283323586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Where is the transfer that I did? | {
"text": "Where is the transfer that I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983343482017517
},
{
"label": "POSITIVE",
"score": 0.0016656573861837387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What do I do if there is an electronic debit that is not correct? | {
"text": "What do I do if there is an electronic debit that is not correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995982050895691
},
{
"label": "POSITIVE",
"score": 0.00040180975338444114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am not supposed to be charged a cash withdrawal fee, but I was. | {
"text": "I am not supposed to be charged a cash withdrawal fee, but I was."
} | [
{
"label": "NEGATIVE",
"score": 0.0840144008398056
},
{
"label": "POSITIVE",
"score": 0.9159855842590332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
need to know if there is a maximum i can top up | {
"text": "need to know if there is a maximum i can top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9734627604484558
},
{
"label": "POSITIVE",
"score": 0.02653726376593113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct. | {
"text": "I don't have any idea what's going on but all of my transfers keep getting declined. I have double-checked over all of my recipient names and they are correct."
} | [
{
"label": "NEGATIVE",
"score": 0.04932376742362976
},
{
"label": "POSITIVE",
"score": 0.9506762027740479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
In what way can I use the disposable cards? | {
"text": "In what way can I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995809197425842
},
{
"label": "POSITIVE",
"score": 0.0004190885811112821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
In my app, a direct debit payment I didn't do shows in my app | {
"text": "In my app, a direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9956508278846741
},
{
"label": "POSITIVE",
"score": 0.004349230322986841
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I'm expecting to see a cash withdrawal but I'm still waiting. | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856036901473999
},
{
"label": "POSITIVE",
"score": 0.014396301470696926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can I reset my PIN? | {
"text": "Can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986351132392883
},
{
"label": "POSITIVE",
"score": 0.0013649000320583582
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this? | {
"text": "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996898174285889
},
{
"label": "POSITIVE",
"score": 0.00031016068533062935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is there an extra fee charged? | {
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.0022667970042675734
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright. | {
"text": "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright."
} | [
{
"label": "NEGATIVE",
"score": 0.0500507578253746
},
{
"label": "POSITIVE",
"score": 0.9499492049217224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I don't recognize a purchase that was made with my card. | {
"text": "I don't recognize a purchase that was made with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9990699887275696
},
{
"label": "POSITIVE",
"score": 0.0009299903176724911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I need to update my address. | {
"text": "I need to update my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.00041334584238938987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My transfer to a beneficiary did not go through. Why? | {
"text": "My transfer to a beneficiary did not go through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812114152126014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My card wants to be topped what do you guys support? | {
"text": "My card wants to be topped what do you guys support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933304190635681
},
{
"label": "POSITIVE",
"score": 0.006669597700238228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Money was taken out without my consent, | {
"text": "Money was taken out without my consent,"
} | [
{
"label": "NEGATIVE",
"score": 0.9992210865020752
},
{
"label": "POSITIVE",
"score": 0.0007788860821165144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
One of my transactions needs to be canceled. | {
"text": "One of my transactions needs to be canceled."
} | [
{
"label": "NEGATIVE",
"score": 0.9916515946388245
},
{
"label": "POSITIVE",
"score": 0.008348417468369007
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How long do bank transfers usually take? | {
"text": "How long do bank transfers usually take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982390403747559
},
{
"label": "POSITIVE",
"score": 0.0017609044443815947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Why hasn't the app verified my identity? | {
"text": "Why hasn't the app verified my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991620779037476
},
{
"label": "POSITIVE",
"score": 0.000837990955915302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
My identity isn't being accepted, what should I do? | {
"text": "My identity isn't being accepted, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992935657501221
},
{
"label": "POSITIVE",
"score": 0.0007064667879603803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Can I allow other people to top up my account? | {
"text": "Can I allow other people to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987531900405884
},
{
"label": "POSITIVE",
"score": 0.0012468346394598484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Can I add money to my account with cash? | {
"text": "Can I add money to my account with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985950589179993
},
{
"label": "POSITIVE",
"score": 0.0014049009187147021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What is the extra fee that was added when I used the card? | {
"text": "What is the extra fee that was added when I used the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953193068504333
},
{
"label": "POSITIVE",
"score": 0.004680702928453684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I deposited a cheque, but the balance hasn't changed yet. | {
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681991878896952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I didn't set up the direct debit I have | {
"text": "I didn't set up the direct debit I have"
} | [
{
"label": "NEGATIVE",
"score": 0.9994940757751465
},
{
"label": "POSITIVE",
"score": 0.0005059639224782586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
My card hasn't shown up yet. | {
"text": "My card hasn't shown up yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992319345474243
},
{
"label": "POSITIVE",
"score": 0.0007681015413254499
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Is it on purpose that my payment has been returned to my account? | {
"text": "Is it on purpose that my payment has been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993125200271606
},
{
"label": "POSITIVE",
"score": 0.0006875169347040355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
card is being used by someone else | {
"text": "card is being used by someone else"
} | [
{
"label": "NEGATIVE",
"score": 0.990281343460083
},
{
"label": "POSITIVE",
"score": 0.009718585759401321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I need this item refunded | {
"text": "I need this item refunded"
} | [
{
"label": "NEGATIVE",
"score": 0.9958457350730896
},
{
"label": "POSITIVE",
"score": 0.004154302179813385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
What do I need to do to correct this failed transfer? | {
"text": "What do I need to do to correct this failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648115064948797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can I have a spare card for this account please? | {
"text": "Can I have a spare card for this account please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982782602310181
},
{
"label": "POSITIVE",
"score": 0.0017217358108609915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
If US cards have a top up charge, what is it? | {
"text": "If US cards have a top up charge, what is it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494602801278234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Your exchange rate was off. I was charged extra on my payment that I made last Saturday. | {
"text": "Your exchange rate was off. I was charged extra on my payment that I made last Saturday."
} | [
{
"label": "NEGATIVE",
"score": 0.9975612163543701
},
{
"label": "POSITIVE",
"score": 0.0024388283491134644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Where am I able to get my PIN unblocked? | {
"text": "Where am I able to get my PIN unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990631937980652
},
{
"label": "POSITIVE",
"score": 0.0009367771563120186
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
is there a way to fix my top up | {
"text": "is there a way to fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9967687129974365
},
{
"label": "POSITIVE",
"score": 0.0032313065603375435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated? | {
"text": "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992438554763794
},
{
"label": "POSITIVE",
"score": 0.0007561831152997911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What are the steps to reset my passcode? | {
"text": "What are the steps to reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993533492088318
},
{
"label": "POSITIVE",
"score": 0.0006466098711825907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct. | {
"text": "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct."
} | [
{
"label": "NEGATIVE",
"score": 0.3855190575122833
},
{
"label": "POSITIVE",
"score": 0.6144809722900391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I got a strange cash withdrawal in my statement | {
"text": "I got a strange cash withdrawal in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9951377511024475
},
{
"label": "POSITIVE",
"score": 0.0048622931353747845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
how many virtual cards can i have, i want 8 | {
"text": "how many virtual cards can i have, i want 8"
} | [
{
"label": "NEGATIVE",
"score": 0.9685459136962891
},
{
"label": "POSITIVE",
"score": 0.031454067677259445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why did I not get the amount of money I requested? | {
"text": "Why did I not get the amount of money I requested?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994537234306335
},
{
"label": "POSITIVE",
"score": 0.0005462655681185424
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Do you support top ups? | {
"text": "Do you support top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.02562127076089382
},
{
"label": "POSITIVE",
"score": 0.974378764629364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My card arrived but I need to make it work in the app, how do I do that? | {
"text": "My card arrived but I need to make it work in the app, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991748929023743
},
{
"label": "POSITIVE",
"score": 0.0008250987157225609
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I didn't get all the cash I asked for | {
"text": "I didn't get all the cash I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9993463158607483
},
{
"label": "POSITIVE",
"score": 0.0006536392029374838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why would my transfer be declined? | {
"text": "Why would my transfer be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948522448539734
},
{
"label": "POSITIVE",
"score": 0.0051477630622684956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
How much am I allowed to top-up? | {
"text": "How much am I allowed to top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970648884773254
},
{
"label": "POSITIVE",
"score": 0.002935122000053525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
There is a withdrawal waiting. | {
"text": "There is a withdrawal waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9980693459510803
},
{
"label": "POSITIVE",
"score": 0.001930635771714151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Are there restrictions to transfers to certain accounts? | {
"text": "Are there restrictions to transfers to certain accounts?"
} | [
{
"label": "NEGATIVE",
"score": 0.9942650198936462
},
{
"label": "POSITIVE",
"score": 0.00573497312143445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How many top-ups am I allowed to do? | {
"text": "How many top-ups am I allowed to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9145520329475403
},
{
"label": "POSITIVE",
"score": 0.08544791489839554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Transfer was declined. | {
"text": "Transfer was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9977831244468689
},
{
"label": "POSITIVE",
"score": 0.0022169495932757854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why can't I see a transfer to my account? | {
"text": "Why can't I see a transfer to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987862706184387
},
{
"label": "POSITIVE",
"score": 0.0012137736193835735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How can I go about getting a disposable virtual card? | {
"text": "How can I go about getting a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992826581001282
},
{
"label": "POSITIVE",
"score": 0.0007174210622906685
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why is the exchange rate terrible? That can't be close to the actual interbank rate. | {
"text": "Why is the exchange rate terrible? That can't be close to the actual interbank rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996500015258789
},
{
"label": "POSITIVE",
"score": 0.00035000318894162774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I received my salary in the wrong currency. How do I change this? | {
"text": "I received my salary in the wrong currency. How do I change this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996384382247925
},
{
"label": "POSITIVE",
"score": 0.0003614971356000751
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Do you support direct deposits from my employer? | {
"text": "Do you support direct deposits from my employer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9780305624008179
},
{
"label": "POSITIVE",
"score": 0.02196948230266571
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
need to exchange currencies | {
"text": "need to exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.9763523936271667
},
{
"label": "POSITIVE",
"score": 0.02364758774638176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this? | {
"text": "I can't see if the transfer I did a couple days ago is in my account yet. I double checked my info before sending, too. Can you check this?"
} | [
{
"label": "NEGATIVE",
"score": 0.995326042175293
},
{
"label": "POSITIVE",
"score": 0.004673892166465521
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What on earth is up with the exchange rate! This should have been a much higher amount of cash | {
"text": "What on earth is up with the exchange rate! This should have been a much higher amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.998647153377533
},
{
"label": "POSITIVE",
"score": 0.00135282170958817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Since I just got married I need to change my name. | {
"text": "Since I just got married I need to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9991996884346008
},
{
"label": "POSITIVE",
"score": 0.0008002963731996715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please? | {
"text": "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977265000343323
},
{
"label": "POSITIVE",
"score": 0.0022735341917723417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Am I gonna be charged for sending out more cards? | {
"text": "Am I gonna be charged for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.996289849281311
},
{
"label": "POSITIVE",
"score": 0.003710174234583974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
In which countries does your app work | {
"text": "In which countries does your app work"
} | [
{
"label": "NEGATIVE",
"score": 0.16636823117733002
},
{
"label": "POSITIVE",
"score": 0.8336317539215088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I need to order a new card as my old one will expire soon. Can you tell me how to order a new one? | {
"text": "I need to order a new card as my old one will expire soon. Can you tell me how to order a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.998690664768219
},
{
"label": "POSITIVE",
"score": 0.0013093886664137244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Can I have a new card shipped to China? | {
"text": "Can I have a new card shipped to China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992855191230774
},
{
"label": "POSITIVE",
"score": 0.0007144788396544755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on | {
"text": "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on"
} | [
{
"label": "NEGATIVE",
"score": 0.9997785687446594
},
{
"label": "POSITIVE",
"score": 0.00022143751266412437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What is the handling fee for transfer? | {
"text": "What is the handling fee for transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961690306663513
},
{
"label": "POSITIVE",
"score": 0.003831007517874241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.