text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
can I choose delivery times to suite me? | {
"text": "can I choose delivery times to suite me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938769936561584
},
{
"label": "POSITIVE",
"score": 0.006122981198132038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
When will I receive the card? | {
"text": "When will I receive the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892562627792358
},
{
"label": "POSITIVE",
"score": 0.010743708349764347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I want to top up my account with a cheque | {
"text": "I want to top up my account with a cheque"
} | [
{
"label": "NEGATIVE",
"score": 0.9950088262557983
},
{
"label": "POSITIVE",
"score": 0.0049911136738955975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What's a verification code? | {
"text": "What's a verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962058067321777
},
{
"label": "POSITIVE",
"score": 0.003794199787080288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why wasn't my payment accepted by the app | {
"text": "Why wasn't my payment accepted by the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9990741014480591
},
{
"label": "POSITIVE",
"score": 0.0009259273065254092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What foreign exchange rate will I get? | {
"text": "What foreign exchange rate will I get?"
} | [
{
"label": "NEGATIVE",
"score": 0.9941760301589966
},
{
"label": "POSITIVE",
"score": 0.005823958665132523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How can I activate the new card i got? | {
"text": "How can I activate the new card i got?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986652135848999
},
{
"label": "POSITIVE",
"score": 0.0013347930507734418
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I have a card payment that has been pending for some time and would like to know when it is going to go through. | {
"text": "I have a card payment that has been pending for some time and would like to know when it is going to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9390994310379028
},
{
"label": "POSITIVE",
"score": 0.060900621116161346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I live in the US and I would like to get a card. How do I go about getting one? | {
"text": "I live in the US and I would like to get a card. How do I go about getting one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823435544967651
},
{
"label": "POSITIVE",
"score": 0.01765645109117031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My card won't work at all for anything. | {
"text": "My card won't work at all for anything."
} | [
{
"label": "NEGATIVE",
"score": 0.999619722366333
},
{
"label": "POSITIVE",
"score": 0.0003802570281550288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Are there restrictions on disposable virtual cards? | {
"text": "Are there restrictions on disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985353946685791
},
{
"label": "POSITIVE",
"score": 0.001464545028284192
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Can you send me the actual card? | {
"text": "Can you send me the actual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938924312591553
},
{
"label": "POSITIVE",
"score": 0.006107592489570379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I paid with my card and was charged extra | {
"text": "I paid with my card and was charged extra"
} | [
{
"label": "NEGATIVE",
"score": 0.11819928139448166
},
{
"label": "POSITIVE",
"score": 0.8818007111549377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative | {
"text": "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative"
} | [
{
"label": "NEGATIVE",
"score": 0.9993077516555786
},
{
"label": "POSITIVE",
"score": 0.0006922698230482638
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is it possible to exchange USD and GBP on the app? | {
"text": "Is it possible to exchange USD and GBP on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963162541389465
},
{
"label": "POSITIVE",
"score": 0.0036837412044405937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something? | {
"text": "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?"
} | [
{
"label": "NEGATIVE",
"score": 0.99944669008255
},
{
"label": "POSITIVE",
"score": 0.0005532522336579859
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Will I be charged to top off my account? | {
"text": "Will I be charged to top off my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970292448997498
},
{
"label": "POSITIVE",
"score": 0.002970789559185505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Where is the transfer to my account that I made? | {
"text": "Where is the transfer to my account that I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994489550590515
},
{
"label": "POSITIVE",
"score": 0.0005510027403943241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I tried to make a transfer and it didn't work. | {
"text": "I tried to make a transfer and it didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999738872051239
},
{
"label": "POSITIVE",
"score": 0.0002611375239212066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Card has been received, how will it show up on the app? | {
"text": "Card has been received, how will it show up on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960440397262573
},
{
"label": "POSITIVE",
"score": 0.003955982159823179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
there is a charge i dont recognize | {
"text": "there is a charge i dont recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9826568961143494
},
{
"label": "POSITIVE",
"score": 0.017343029379844666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
If my account is low in funds, can I set an auto top-up? | {
"text": "If my account is low in funds, can I set an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.00038036159821785986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue? | {
"text": "The cheque I sent to you to have deposited a couple days ago has not cleared in my account yet. What is the issue?"
} | [
{
"label": "NEGATIVE",
"score": 0.999713122844696
},
{
"label": "POSITIVE",
"score": 0.00028686283621937037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I wasn't able to use my top up card because the money I put on there wasn't there anymore | {
"text": "I wasn't able to use my top up card because the money I put on there wasn't there anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996275901794434
},
{
"label": "POSITIVE",
"score": 0.00037241537938825786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is there a limit to how much I can top up? | {
"text": "Is there a limit to how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980340600013733
},
{
"label": "POSITIVE",
"score": 0.0019659502431750298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Could you please freeze my card immediately? | {
"text": "Could you please freeze my card immediately?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994788765907288
},
{
"label": "POSITIVE",
"score": 0.0005211929674260318
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
In which countries does your app work | {
"text": "In which countries does your app work"
} | [
{
"label": "NEGATIVE",
"score": 0.1663675606250763
},
{
"label": "POSITIVE",
"score": 0.8336324095726013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money. | {
"text": "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9994237422943115
},
{
"label": "POSITIVE",
"score": 0.000576299149543047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
My card is stolen. Help! | {
"text": "My card is stolen. Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9967610239982605
},
{
"label": "POSITIVE",
"score": 0.003238979261368513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise? | {
"text": "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993005990982056
},
{
"label": "POSITIVE",
"score": 0.0006994138238951564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Transfer isn't working? | {
"text": "Transfer isn't working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995226860046387
},
{
"label": "POSITIVE",
"score": 0.0004772945831064135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
What's the limit for auto top-up? | {
"text": "What's the limit for auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915874600410461
},
{
"label": "POSITIVE",
"score": 0.00841248407959938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
The exchange rate for the money I took out in a foreign country is wrong. | {
"text": "The exchange rate for the money I took out in a foreign country is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997246861457825
},
{
"label": "POSITIVE",
"score": 0.00027529880753718317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
My card has been lost / stolen | {
"text": "My card has been lost / stolen"
} | [
{
"label": "NEGATIVE",
"score": 0.9974241256713867
},
{
"label": "POSITIVE",
"score": 0.0025759204290807247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What kind of security protects my money? | {
"text": "What kind of security protects my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944235682487488
},
{
"label": "POSITIVE",
"score": 0.005576409865170717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Is my card accepted anywhere? | {
"text": "Is my card accepted anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909029603004456
},
{
"label": "POSITIVE",
"score": 0.009096999652683735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Are there fees for adding money with an International card? | {
"text": "Are there fees for adding money with an International card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981551766395569
},
{
"label": "POSITIVE",
"score": 0.0018448260379955173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
The amount of cash I selected to withdraw is different than what I received. | {
"text": "The amount of cash I selected to withdraw is different than what I received."
} | [
{
"label": "NEGATIVE",
"score": 0.011123202741146088
},
{
"label": "POSITIVE",
"score": 0.9888767600059509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I thought you guys offered free transfers. Why was I charged? | {
"text": "I thought you guys offered free transfers. Why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976375102996826
},
{
"label": "POSITIVE",
"score": 0.0023625497706234455
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I am seeing inside the App a some cash withdrawal that is not mine | {
"text": "I am seeing inside the App a some cash withdrawal that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9993481040000916
},
{
"label": "POSITIVE",
"score": 0.0006519302260130644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
The card payment I made didn't work. | {
"text": "The card payment I made didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997566342353821
},
{
"label": "POSITIVE",
"score": 0.00024339825904462487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How can I go about getting a disposable virtual card? | {
"text": "How can I go about getting a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992826581001282
},
{
"label": "POSITIVE",
"score": 0.0007174224010668695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I deposited cash into my account, why do I not see it? | {
"text": "I deposited cash into my account, why do I not see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981294274330139
},
{
"label": "POSITIVE",
"score": 0.0018706172704696655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Please help me. I am still waiting on a refund. | {
"text": "Please help me. I am still waiting on a refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9967706203460693
},
{
"label": "POSITIVE",
"score": 0.0032293563708662987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What is the estimated time on an urgent transfer from China? | {
"text": "What is the estimated time on an urgent transfer from China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970366954803467
},
{
"label": "POSITIVE",
"score": 0.0029633219819515944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
How do I order my card? | {
"text": "How do I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.002354204887524247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back? | {
"text": "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.000697203038726002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What can I do to make my physical card work? | {
"text": "What can I do to make my physical card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988048076629639
},
{
"label": "POSITIVE",
"score": 0.001195247983559966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What do I need to do to receive my payroll in the account? | {
"text": "What do I need to do to receive my payroll in the account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991793036460876
},
{
"label": "POSITIVE",
"score": 0.000820663757622242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why was my cash withdrawal cancelled at the ATM? | {
"text": "Why was my cash withdrawal cancelled at the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991416931152344
},
{
"label": "POSITIVE",
"score": 0.0008583402377553284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
want to know how to get virtual card | {
"text": "want to know how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9588537812232971
},
{
"label": "POSITIVE",
"score": 0.04114626720547676
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Will the system automatically update once there is no more money left? | {
"text": "Will the system automatically update once there is no more money left?"
} | [
{
"label": "NEGATIVE",
"score": 0.994628369808197
},
{
"label": "POSITIVE",
"score": 0.005371632985770702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I would like to exchange currency What types are there? | {
"text": "I would like to exchange currency What types are there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909640550613403
},
{
"label": "POSITIVE",
"score": 0.009035961702466011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I transferred some money but it hasn't arrived yet | {
"text": "I transferred some money but it hasn't arrived yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9984933137893677
},
{
"label": "POSITIVE",
"score": 0.001506661414168775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
When I got my cash, the amount was not what it should have been, based on the exchange rate. | {
"text": "When I got my cash, the amount was not what it should have been, based on the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.0003057529393117875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I made a transfer and according to the receiver "they haven't received the right amount" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ? | {
"text": "I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994303584098816
},
{
"label": "POSITIVE",
"score": 0.0005695942672900856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I want to get a Visa and Mastercard, is it possible to get both from you? | {
"text": "I want to get a Visa and Mastercard, is it possible to get both from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933457374572754
},
{
"label": "POSITIVE",
"score": 0.006654299795627594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How long do deposits take to appear? I've been waiting for more than a week and need the money! | {
"text": "How long do deposits take to appear? I've been waiting for more than a week and need the money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.000883260858245194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why is there extra cash in my account? | {
"text": "Why is there extra cash in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.0010621151886880398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card payment doesn't work. | {
"text": "My card payment doesn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997904896736145
},
{
"label": "POSITIVE",
"score": 0.00020951280021108687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I need to hold money, what currencies can I use? | {
"text": "I need to hold money, what currencies can I use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.000515405205078423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How do I deactivate a stolen card? | {
"text": "How do I deactivate a stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993903636932373
},
{
"label": "POSITIVE",
"score": 0.000609596841968596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
My salary is deposited in GBP. Do I need to choose the currency? | {
"text": "My salary is deposited in GBP. Do I need to choose the currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987732768058777
},
{
"label": "POSITIVE",
"score": 0.0012267458951100707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How can I prove who I am? | {
"text": "How can I prove who I am?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983957409858704
},
{
"label": "POSITIVE",
"score": 0.0016043002251535654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I can't activate my card? | {
"text": "I can't activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994463324546814
},
{
"label": "POSITIVE",
"score": 0.0005536998505704105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Can I check my recent refund in my statement? | {
"text": "Can I check my recent refund in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968061447143555
},
{
"label": "POSITIVE",
"score": 0.0031938962638378143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What do I do when I get close to the expiration date of my card? | {
"text": "What do I do when I get close to the expiration date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991087317466736
},
{
"label": "POSITIVE",
"score": 0.0008912630146369338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I am adding money, what currencies do you accept to do this? | {
"text": "I am adding money, what currencies do you accept to do this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9833050966262817
},
{
"label": "POSITIVE",
"score": 0.016694916412234306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Where can I deposit cash to top up? | {
"text": "Where can I deposit cash to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989713430404663
},
{
"label": "POSITIVE",
"score": 0.0010286439210176468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it? | {
"text": "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990377426147461
},
{
"label": "POSITIVE",
"score": 0.0009622675715945661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
I would like to know how to transfer money into my account. | {
"text": "I would like to know how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9976993203163147
},
{
"label": "POSITIVE",
"score": 0.002300690393894911
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can I convert currencies? | {
"text": "How can I convert currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988452196121216
},
{
"label": "POSITIVE",
"score": 0.0011548129841685295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account? | {
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981665334664285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Why was the price higher when I paid with my card? | {
"text": "Why was the price higher when I paid with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974104762077332
},
{
"label": "POSITIVE",
"score": 0.002589496085420251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I live in the EU - can I get a card? | {
"text": "I live in the EU - can I get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966474175453186
},
{
"label": "POSITIVE",
"score": 0.0033525703474879265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound. | {
"text": "There is an odd 1£ charge that appears as pending on my statement. What's the reason for that? I haven't purchased anything for a pound."
} | [
{
"label": "NEGATIVE",
"score": 0.9989957213401794
},
{
"label": "POSITIVE",
"score": 0.0010043211514130235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is there a charge for getting more cards? | {
"text": "Is there a charge for getting more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982056617736816
},
{
"label": "POSITIVE",
"score": 0.001794329029507935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
what is the fee for a transfer into my account | {
"text": "what is the fee for a transfer into my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9932017922401428
},
{
"label": "POSITIVE",
"score": 0.006798239890486002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I add funds directly from my Apple Watch? | {
"text": "Can I add funds directly from my Apple Watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.002402751473709941
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM? | {
"text": "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993207454681396
},
{
"label": "POSITIVE",
"score": 0.000679218559525907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Currency exchanges have any extra fees? | {
"text": "Currency exchanges have any extra fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.0020567234605550766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Where do I go to edit my personal details on my account? | {
"text": "Where do I go to edit my personal details on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993594288825989
},
{
"label": "POSITIVE",
"score": 0.0006405589519999921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Do I have to go to the bank to change my PIN? | {
"text": "Do I have to go to the bank to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995298385620117
},
{
"label": "POSITIVE",
"score": 0.00047019560588523746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I just want to top-up, why do I need to verify anything? | {
"text": "I just want to top-up, why do I need to verify anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991045594215393
},
{
"label": "POSITIVE",
"score": 0.0008954146760515869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I received a fee for obtaining cash, is this correct? | {
"text": "I received a fee for obtaining cash, is this correct?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956899285316467
},
{
"label": "POSITIVE",
"score": 0.00431001977995038
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
After my card expires what should I do? | {
"text": "After my card expires what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9887202382087708
},
{
"label": "POSITIVE",
"score": 0.011279742233455181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why was I not able to get cash from the ATM? | {
"text": "Why was I not able to get cash from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.999638557434082
},
{
"label": "POSITIVE",
"score": 0.0003613973967730999
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I am not happy with your service and request that my account be terminated! | {
"text": "I am not happy with your service and request that my account be terminated!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997057318687439
},
{
"label": "POSITIVE",
"score": 0.0002942027640528977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
My card rejected a cash withdrawal. Why? | {
"text": "My card rejected a cash withdrawal. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990449547767639
},
{
"label": "POSITIVE",
"score": 0.0009549682145006955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is the average pending time for a transaction? | {
"text": "What is the average pending time for a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966604709625244
},
{
"label": "POSITIVE",
"score": 0.0033395213540643454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
i live in portugal. do you operate here? | {
"text": "i live in portugal. do you operate here?"
} | [
{
"label": "NEGATIVE",
"score": 0.8072529435157776
},
{
"label": "POSITIVE",
"score": 0.19274701178073883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet? | {
"text": "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.998221218585968
},
{
"label": "POSITIVE",
"score": 0.0017788258846849203
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
There was a direct debit transaction I have don't think should be there. | {
"text": "There was a direct debit transaction I have don't think should be there."
} | [
{
"label": "NEGATIVE",
"score": 0.9977660179138184
},
{
"label": "POSITIVE",
"score": 0.002233977662399411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Just received my replacement card, what steps do i need to take to activate it? | {
"text": "Just received my replacement card, what steps do i need to take to activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018038050038740039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I need to know where my funds come from. | {
"text": "I need to know where my funds come from."
} | [
{
"label": "NEGATIVE",
"score": 0.9993521571159363
},
{
"label": "POSITIVE",
"score": 0.0006478404975496233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Must I verify my identity? | {
"text": "Must I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945945143699646
},
{
"label": "POSITIVE",
"score": 0.005405484698712826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
WHAT IS THE SOLUTION OF THIS PROBLEM | {
"text": "WHAT IS THE SOLUTION OF THIS PROBLEM"
} | [
{
"label": "NEGATIVE",
"score": 0.9935477375984192
},
{
"label": "POSITIVE",
"score": 0.0064522926695644855
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
My card gets rejected when I try to use it | {
"text": "My card gets rejected when I try to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996045231819153
},
{
"label": "POSITIVE",
"score": 0.0003955424181185663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help? | {
"text": "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993546605110168
},
{
"label": "POSITIVE",
"score": 0.0006453545647673309
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening? | {
"text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988312125205994
},
{
"label": "POSITIVE",
"score": 0.0011687896912917495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
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