text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why is a transaction still pending? | {
"text": "Why is a transaction still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978389143943787
},
{
"label": "POSITIVE",
"score": 0.0021611617412418127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why am I charged whenever I withdraw cash? | {
"text": "Why am I charged whenever I withdraw cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971932768821716
},
{
"label": "POSITIVE",
"score": 0.0028067477978765965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Where do I go to reset the passcode? | {
"text": "Where do I go to reset the passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994850158691406
},
{
"label": "POSITIVE",
"score": 0.000514899380505085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What top up charges are there for US cards? | {
"text": "What top up charges are there for US cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963111281394958
},
{
"label": "POSITIVE",
"score": 0.003688809461891651
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
There is a debit transaction on my statement that I did not make | {
"text": "There is a debit transaction on my statement that I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.995293915271759
},
{
"label": "POSITIVE",
"score": 0.004706024192273617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Why wouldn't my withdrawal go through? | {
"text": "Why wouldn't my withdrawal go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958529472351074
},
{
"label": "POSITIVE",
"score": 0.004147110041230917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What information do I need to gather in order to activate my card? | {
"text": "What information do I need to gather in order to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986273050308228
},
{
"label": "POSITIVE",
"score": 0.0013727727346122265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
If I were to do a transfer, what is the rate for that? | {
"text": "If I were to do a transfer, what is the rate for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993522763252258
},
{
"label": "POSITIVE",
"score": 0.0006477630231529474
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Is it right that I've been charged for transferring money? | {
"text": "Is it right that I've been charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915995597839355
},
{
"label": "POSITIVE",
"score": 0.008400388062000275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How can my new card be renewed? | {
"text": "How can my new card be renewed?"
} | [
{
"label": "NEGATIVE",
"score": 0.998975396156311
},
{
"label": "POSITIVE",
"score": 0.0010246337624266744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
There is a payment that has not processed. | {
"text": "There is a payment that has not processed."
} | [
{
"label": "NEGATIVE",
"score": 0.9975398778915405
},
{
"label": "POSITIVE",
"score": 0.0024601290933787823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I change my PIN in Austria? | {
"text": "Can I change my PIN in Austria?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988177418708801
},
{
"label": "POSITIVE",
"score": 0.001182186882942915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why did my card payment not work? | {
"text": "Why did my card payment not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995694756507874
},
{
"label": "POSITIVE",
"score": 0.0004305125621613115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer. | {
"text": "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994022846221924
},
{
"label": "POSITIVE",
"score": 0.0005977440159767866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
can I link a card of yours I already have? | {
"text": "can I link a card of yours I already have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926772117614746
},
{
"label": "POSITIVE",
"score": 0.007322824094444513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
left my phone at hotel, cant use app | {
"text": "left my phone at hotel, cant use app"
} | [
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.0047584595158696175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How long does a European transfer take? | {
"text": "How long does a European transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979996085166931
},
{
"label": "POSITIVE",
"score": 0.002000359119847417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
At what age can I open an account? | {
"text": "At what age can I open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939154982566833
},
{
"label": "POSITIVE",
"score": 0.006084528751671314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can you tell me about these disposable virtual cards? | {
"text": "Can you tell me about these disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987081289291382
},
{
"label": "POSITIVE",
"score": 0.0012918758438900113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I ordered my card but it still isn't here | {
"text": "I ordered my card but it still isn't here"
} | [
{
"label": "NEGATIVE",
"score": 0.9989349246025085
},
{
"label": "POSITIVE",
"score": 0.0010650965850800276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What kind of fee is there to top-up my account? | {
"text": "What kind of fee is there to top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853195847943425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I put the wrong pin too many times and now it is blocked. Can you help me unblock it? | {
"text": "I put the wrong pin too many times and now it is blocked. Can you help me unblock it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997159838676453
},
{
"label": "POSITIVE",
"score": 0.00028398269205354154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How would I go about getting a physical card to use in stores? | {
"text": "How would I go about getting a physical card to use in stores?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734110695309937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
The app is saying I made a withdrawl but I didn't. | {
"text": "The app is saying I made a withdrawl but I didn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566180381923914
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I shouldn't have been charged but I see a fee, why? | {
"text": "I shouldn't have been charged but I see a fee, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959333539009094
},
{
"label": "POSITIVE",
"score": 0.004066652152687311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What forms of payment do you accept? | {
"text": "What forms of payment do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.9608432054519653
},
{
"label": "POSITIVE",
"score": 0.03915679454803467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Where do I find my card PIN? | {
"text": "Where do I find my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987951517105103
},
{
"label": "POSITIVE",
"score": 0.0012047727359458804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
How do I get a refund for an unauthorized direct debit payment? | {
"text": "How do I get a refund for an unauthorized direct debit payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994990825653076
},
{
"label": "POSITIVE",
"score": 0.0005009237793274224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there a way to order a virtual card on the website? | {
"text": "Is there a way to order a virtual card on the website?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993337988853455
},
{
"label": "POSITIVE",
"score": 0.0006661484367214143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge? | {
"text": "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975928664207458
},
{
"label": "POSITIVE",
"score": 0.0024071363732218742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can you walk me through how I can edit some of my personal information? | {
"text": "Can you walk me through how I can edit some of my personal information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967579245567322
},
{
"label": "POSITIVE",
"score": 0.00324208103120327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I have been charged an extra fee when buying from your store. Why is this? | {
"text": "I have been charged an extra fee when buying from your store. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981712102890015
},
{
"label": "POSITIVE",
"score": 0.0018288219580426812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
What currency is acceptable for a top up? | {
"text": "What currency is acceptable for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9903056621551514
},
{
"label": "POSITIVE",
"score": 0.009694274514913559
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Tell me what ATMs take this card. | {
"text": "Tell me what ATMs take this card."
} | [
{
"label": "NEGATIVE",
"score": 0.9890299439430237
},
{
"label": "POSITIVE",
"score": 0.010970043949782848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
My card has not come in the mail yet. | {
"text": "My card has not come in the mail yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9971755743026733
},
{
"label": "POSITIVE",
"score": 0.002824454801157117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Does the app allowing exchanges between USD and GBP | {
"text": "Does the app allowing exchanges between USD and GBP"
} | [
{
"label": "NEGATIVE",
"score": 0.07512957602739334
},
{
"label": "POSITIVE",
"score": 0.9248704314231873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What is the price for a physical card? | {
"text": "What is the price for a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9911614656448364
},
{
"label": "POSITIVE",
"score": 0.008838558569550514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Where do you deliver cards to? | {
"text": "Where do you deliver cards to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9917987585067749
},
{
"label": "POSITIVE",
"score": 0.008201280608773232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
If I make a mistake can I cancel the transaction? | {
"text": "If I make a mistake can I cancel the transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996024966239929
},
{
"label": "POSITIVE",
"score": 0.00039748186827637255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I did a transfer to my account, but it hasn't shown up | {
"text": "I did a transfer to my account, but it hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993282556533813
},
{
"label": "POSITIVE",
"score": 0.0006717212963849306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How long does it take to recieve my new card? | {
"text": "How long does it take to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986420273780823
},
{
"label": "POSITIVE",
"score": 0.0013579846126958728
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I see a direct debit transaction in the app that is not mine | {
"text": "I see a direct debit transaction in the app that is not mine"
} | [
{
"label": "NEGATIVE",
"score": 0.9994994401931763
},
{
"label": "POSITIVE",
"score": 0.0005005059065297246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I have made a recent check and cash deposit that isn't reflected in my balance. | {
"text": "I have made a recent check and cash deposit that isn't reflected in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996004700660706
},
{
"label": "POSITIVE",
"score": 0.00039954835665412247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
My last name has changed and I need to update my account details. | {
"text": "My last name has changed and I need to update my account details."
} | [
{
"label": "NEGATIVE",
"score": 0.9994574189186096
},
{
"label": "POSITIVE",
"score": 0.0005425362032838166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What do I do now that I can't use this card? | {
"text": "What do I do now that I can't use this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981065988540649
},
{
"label": "POSITIVE",
"score": 0.0018933825194835663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804427830502391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Where did my top-up go? I can't find it in my wallet | {
"text": "Where did my top-up go? I can't find it in my wallet"
} | [
{
"label": "NEGATIVE",
"score": 0.99934321641922
},
{
"label": "POSITIVE",
"score": 0.0006567658274434507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I made a deposit and the balance hasn't been updated. | {
"text": "I made a deposit and the balance hasn't been updated."
} | [
{
"label": "NEGATIVE",
"score": 0.9995583891868591
},
{
"label": "POSITIVE",
"score": 0.0004416539741214365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I was getting some cash out of the ATM but it cancelled on me without warning. | {
"text": "I was getting some cash out of the ATM but it cancelled on me without warning."
} | [
{
"label": "NEGATIVE",
"score": 0.9983348250389099
},
{
"label": "POSITIVE",
"score": 0.0016652230406180024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
What is taking so long on my transfer from the US? | {
"text": "What is taking so long on my transfer from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393564351834357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
is there a way to fix my top up | {
"text": "is there a way to fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9967687129974365
},
{
"label": "POSITIVE",
"score": 0.003231315640732646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Why does my top-up get cancelled? | {
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.0003690658777486533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do I need to verify the top-up? | {
"text": "Do I need to verify the top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.99908447265625
},
{
"label": "POSITIVE",
"score": 0.000915546203032136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
My PIN was blocked. | {
"text": "My PIN was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9990322589874268
},
{
"label": "POSITIVE",
"score": 0.0009677435737103224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How do I cancel a purchase? | {
"text": "How do I cancel a purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.0004302897723391652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I change my PIN if I want to? | {
"text": "Can I change my PIN if I want to?"
} | [
{
"label": "NEGATIVE",
"score": 0.999210000038147
},
{
"label": "POSITIVE",
"score": 0.0007899125921539962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do you do currency exchanges? | {
"text": "How do you do currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953252077102661
},
{
"label": "POSITIVE",
"score": 0.0046747284941375256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
The machine only paid me a hundred when I wanted 20 | {
"text": "The machine only paid me a hundred when I wanted 20"
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.0010177715448662639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Is the top-up amount unlimited? | {
"text": "Is the top-up amount unlimited?"
} | [
{
"label": "NEGATIVE",
"score": 0.3525983393192291
},
{
"label": "POSITIVE",
"score": 0.6474016904830933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why won't my top up go through? | {
"text": "Why won't my top up go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946135878562927
},
{
"label": "POSITIVE",
"score": 0.0053863730281591415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I was told I would be getting a refund but I have yet to see it | {
"text": "I was told I would be getting a refund but I have yet to see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9940236210823059
},
{
"label": "POSITIVE",
"score": 0.0059763481840491295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
After my checque or cash deposit, my balance didn't update. | {
"text": "After my checque or cash deposit, my balance didn't update."
} | [
{
"label": "NEGATIVE",
"score": 0.998416543006897
},
{
"label": "POSITIVE",
"score": 0.0015834241639822721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I think there is a mistake. I am being charged twice. | {
"text": "I think there is a mistake. I am being charged twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9982157945632935
},
{
"label": "POSITIVE",
"score": 0.0017842809902504086
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I want to reactivate my card, I thought I had lost it but found it again this morning. | {
"text": "I want to reactivate my card, I thought I had lost it but found it again this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9982303977012634
},
{
"label": "POSITIVE",
"score": 0.0017695893766358495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear. | {
"text": "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear."
} | [
{
"label": "NEGATIVE",
"score": 0.9991974234580994
},
{
"label": "POSITIVE",
"score": 0.0008025962742976844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How many top-ups am I allowed to do? | {
"text": "How many top-ups am I allowed to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9145517349243164
},
{
"label": "POSITIVE",
"score": 0.0854482650756836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Do I have to pay for a second card? | {
"text": "Do I have to pay for a second card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990472197532654
},
{
"label": "POSITIVE",
"score": 0.0009527407237328589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
You operate in which countries? | {
"text": "You operate in which countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929108023643494
},
{
"label": "POSITIVE",
"score": 0.007089235819876194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I am under the impression that my top up is still pending | {
"text": "I am under the impression that my top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9685344696044922
},
{
"label": "POSITIVE",
"score": 0.03146548941731453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I think I deserve a refunded on a certain item. | {
"text": "I think I deserve a refunded on a certain item."
} | [
{
"label": "NEGATIVE",
"score": 0.9977679252624512
},
{
"label": "POSITIVE",
"score": 0.0022321438882499933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I requested $100 but only got $20 | {
"text": "I requested $100 but only got $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9965554475784302
},
{
"label": "POSITIVE",
"score": 0.0034445286728441715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to. | {
"text": "Have have a small charge on my account from someone I purchased with but I'm not sure what it relates to."
} | [
{
"label": "NEGATIVE",
"score": 0.9994230270385742
},
{
"label": "POSITIVE",
"score": 0.0005770290736109018
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange. | {
"text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9993895292282104
},
{
"label": "POSITIVE",
"score": 0.000610434333793819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How long will my transfer stay pending? | {
"text": "How long will my transfer stay pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979429841041565
},
{
"label": "POSITIVE",
"score": 0.002057028003036976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account? | {
"text": "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988064765930176
},
{
"label": "POSITIVE",
"score": 0.0011935003567487001
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying. | {
"text": "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying."
} | [
{
"label": "NEGATIVE",
"score": 0.0068074665032327175
},
{
"label": "POSITIVE",
"score": 0.9931924939155579
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How can I receive my salary in another currency? | {
"text": "How can I receive my salary in another currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.999474823474884
},
{
"label": "POSITIVE",
"score": 0.0005251459078863263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Help me terminate and close my account. | {
"text": "Help me terminate and close my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994852542877197
},
{
"label": "POSITIVE",
"score": 0.0005147564224898815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
While abroad, I got cash, and the exchange rate applied is wrong. | {
"text": "While abroad, I got cash, and the exchange rate applied is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997075200080872
},
{
"label": "POSITIVE",
"score": 0.00029250929947011173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I don't have a way to prove my identity. | {
"text": "I don't have a way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997392296791077
},
{
"label": "POSITIVE",
"score": 0.00026072427863255143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen? | {
"text": "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996658563613892
},
{
"label": "POSITIVE",
"score": 0.00033409346360713243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What's the exchange fee? | {
"text": "What's the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9928750991821289
},
{
"label": "POSITIVE",
"score": 0.007124864961951971
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
can I have multiple currencies? | {
"text": "can I have multiple currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9863080382347107
},
{
"label": "POSITIVE",
"score": 0.013691982254385948
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Where did my deposit for my source of funds come from? | {
"text": "Where did my deposit for my source of funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995282888412476
},
{
"label": "POSITIVE",
"score": 0.0004716702096629888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on? | {
"text": "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997043013572693
},
{
"label": "POSITIVE",
"score": 0.00029567338060587645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Why isn't my refund showing up? | {
"text": "Why isn't my refund showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985305070877075
},
{
"label": "POSITIVE",
"score": 0.0014694674173370004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
After I attempted a transfer, it failed. | {
"text": "After I attempted a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9996837377548218
},
{
"label": "POSITIVE",
"score": 0.0003163364890497178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why would my card payment be reverted? | {
"text": "Why would my card payment be reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983287453651428
},
{
"label": "POSITIVE",
"score": 0.0016712243668735027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I go about getting a refund? | {
"text": "How do I go about getting a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988771080970764
},
{
"label": "POSITIVE",
"score": 0.0011228416115045547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Can I start an account for my kids? | {
"text": "Can I start an account for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988465309143066
},
{
"label": "POSITIVE",
"score": 0.0011535035446286201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How can correct Top up with the app to work correctly? | {
"text": "How can correct Top up with the app to work correctly?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967166781425476
},
{
"label": "POSITIVE",
"score": 0.0032833199948072433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
There has been an unusual withdrawal from my account, can you help? | {
"text": "There has been an unusual withdrawal from my account, can you help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996055960655212
},
{
"label": "POSITIVE",
"score": 0.00039447148446924984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why was my request for cash declined? | {
"text": "Why was my request for cash declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987838864326477
},
{
"label": "POSITIVE",
"score": 0.0012161487247794867
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I change my PIN abroad? | {
"text": "How do I change my PIN abroad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990813732147217
},
{
"label": "POSITIVE",
"score": 0.0009185649687424302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I just tried to top-up and now I'm getting an additional verification message, why? | {
"text": "I just tried to top-up and now I'm getting an additional verification message, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.999377429485321
},
{
"label": "POSITIVE",
"score": 0.0006225861725397408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How long does a payment usually show as pending? Is it normal that mine is still pending? | {
"text": "How long does a payment usually show as pending? Is it normal that mine is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992488026618958
},
{
"label": "POSITIVE",
"score": 0.0007511430885642767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I returned an item but don't see it on my account? | {
"text": "I returned an item but don't see it on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989364743232727
},
{
"label": "POSITIVE",
"score": 0.0010634722420945764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I've just got married and want to change my name. | {
"text": "I've just got married and want to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9611055254936218
},
{
"label": "POSITIVE",
"score": 0.03889451175928116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What are the steps to change my PIN to something else? | {
"text": "What are the steps to change my PIN to something else?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981492757797241
},
{
"label": "POSITIVE",
"score": 0.0018507641507312655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Why was the payment on my card declined? | {
"text": "Why was the payment on my card declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988973140716553
},
{
"label": "POSITIVE",
"score": 0.0011026074644178152
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
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