text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
My transfer didn't complete. Why can't I access funds? | {
"text": "My transfer didn't complete. Why can't I access funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995602965354919
},
{
"label": "POSITIVE",
"score": 0.0004397417069412768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund. | {
"text": "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9991490840911865
},
{
"label": "POSITIVE",
"score": 0.0008508858736604452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment. | {
"text": "What's the time frame on EU transfers? I purchased something a couple of days ago but the seller hasn't received my payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9994819760322571
},
{
"label": "POSITIVE",
"score": 0.0005181088927201927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What country's money can I hold currency in? | {
"text": "What country's money can I hold currency in?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989357590675354
},
{
"label": "POSITIVE",
"score": 0.0010642517590895295
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
My identity is unable to be verified. | {
"text": "My identity is unable to be verified."
} | [
{
"label": "NEGATIVE",
"score": 0.9996793270111084
},
{
"label": "POSITIVE",
"score": 0.0003206786641385406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I tried to do a transfer but it didn't go through. | {
"text": "I tried to do a transfer but it didn't go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9994791150093079
},
{
"label": "POSITIVE",
"score": 0.0005209051305428147
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
If my PIN number is rejected, how do I solve it? | {
"text": "If my PIN number is rejected, how do I solve it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993317723274231
},
{
"label": "POSITIVE",
"score": 0.0006681481027044356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I see a charge for a direct debit that was not me. | {
"text": "I see a charge for a direct debit that was not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9978400468826294
},
{
"label": "POSITIVE",
"score": 0.002159937284886837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there a way to see my money's source? | {
"text": "Is there a way to see my money's source?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991501569747925
},
{
"label": "POSITIVE",
"score": 0.0008497766102664173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How do I top up? | {
"text": "How do I top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.31323203444480896
},
{
"label": "POSITIVE",
"score": 0.6867679953575134
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How long will a transaction to a friend take? | {
"text": "How long will a transaction to a friend take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981160163879395
},
{
"label": "POSITIVE",
"score": 0.0018840484553948045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My cash deposit isn't in my account. What happened? | {
"text": "My cash deposit isn't in my account. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993695616722107
},
{
"label": "POSITIVE",
"score": 0.0006304666749201715
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.0003099458117503673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What works for identity verification? | {
"text": "What works for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988903403282166
},
{
"label": "POSITIVE",
"score": 0.0011097239330410957
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What foreign exchange rate will I get on weekdays and on the weekends? | {
"text": "What foreign exchange rate will I get on weekdays and on the weekends?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959011673927307
},
{
"label": "POSITIVE",
"score": 0.0040988801047205925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Is it possible to hold money in different currencies? | {
"text": "Is it possible to hold money in different currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963183403015137
},
{
"label": "POSITIVE",
"score": 0.0036816103383898735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What was I charged a fee for card payment? | {
"text": "What was I charged a fee for card payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.996551513671875
},
{
"label": "POSITIVE",
"score": 0.003448452800512314
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Tell me how to change my details. | {
"text": "Tell me how to change my details."
} | [
{
"label": "NEGATIVE",
"score": 0.04468005523085594
},
{
"label": "POSITIVE",
"score": 0.9553199410438538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks. | {
"text": "Im going to need to make a transfer from a UK account but I need it to go through ASAP. Is that going to be possible or will it take forever?? Im hoping it will be a couple hours and not a couple weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.9987308382987976
},
{
"label": "POSITIVE",
"score": 0.0012691261945292354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
What is the extra fee that was added when I used the card? | {
"text": "What is the extra fee that was added when I used the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953193068504333
},
{
"label": "POSITIVE",
"score": 0.004680698271840811
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How many disposable cards can you own? | {
"text": "How many disposable cards can you own?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995487332344055
},
{
"label": "POSITIVE",
"score": 0.0004512872255872935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I've been trying to do a transfer multiple times and have failed? Is the system down? | {
"text": "I've been trying to do a transfer multiple times and have failed? Is the system down?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997846484184265
},
{
"label": "POSITIVE",
"score": 0.00021535682026296854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I believe there is a mistake because a payment I didn't make shows in my app. | {
"text": "I believe there is a mistake because a payment I didn't make shows in my app."
} | [
{
"label": "NEGATIVE",
"score": 0.9994927644729614
},
{
"label": "POSITIVE",
"score": 0.000507235643453896
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
i dont recognise some of these transactions, i think someone has my card details | {
"text": "i dont recognise some of these transactions, i think someone has my card details"
} | [
{
"label": "NEGATIVE",
"score": 0.9990336894989014
},
{
"label": "POSITIVE",
"score": 0.0009662800002843142
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Can I add a card back to the app? | {
"text": "Can I add a card back to the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984540939331055
},
{
"label": "POSITIVE",
"score": 0.0015459205023944378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
How much can I withdrawal in one month without incurring fees? | {
"text": "How much can I withdrawal in one month without incurring fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950656294822693
},
{
"label": "POSITIVE",
"score": 0.004934368655085564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Can you tell me why I haven't received my new card? | {
"text": "Can you tell me why I haven't received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995985627174377
},
{
"label": "POSITIVE",
"score": 0.000401424418669194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Do I get to have one of those virtual cards I've heard about? | {
"text": "Do I get to have one of those virtual cards I've heard about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9934409260749817
},
{
"label": "POSITIVE",
"score": 0.006559139583259821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
please help my transfer go through | {
"text": "please help my transfer go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9631845355033875
},
{
"label": "POSITIVE",
"score": 0.03681543841958046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
The money is still in my account even though I already paid -- I don't understand what happened. | {
"text": "The money is still in my account even though I already paid -- I don't understand what happened."
} | [
{
"label": "NEGATIVE",
"score": 0.999054491519928
},
{
"label": "POSITIVE",
"score": 0.0009455501567572355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I did a transfer. What is the extra fee? | {
"text": "I did a transfer. What is the extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944578409194946
},
{
"label": "POSITIVE",
"score": 0.005542163737118244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why did you revert my top-up? | {
"text": "Why did you revert my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981594681739807
},
{
"label": "POSITIVE",
"score": 0.0018405030714347959
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How can I transfer money to a beneficiary? | {
"text": "How can I transfer money to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994640946388245
},
{
"label": "POSITIVE",
"score": 0.0005358982598409057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Will I be able to track the card that was sent to me? | {
"text": "Will I be able to track the card that was sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.997431218624115
},
{
"label": "POSITIVE",
"score": 0.00256878649815917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can I top-up my google pay? | {
"text": "Can I top-up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984732270240784
},
{
"label": "POSITIVE",
"score": 0.0015267390990629792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I do not recognize the card payment. | {
"text": "I do not recognize the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9996603727340698
},
{
"label": "POSITIVE",
"score": 0.0003395995299797505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how long should i expect to wait when i add money | {
"text": "how long should i expect to wait when i add money"
} | [
{
"label": "NEGATIVE",
"score": 0.9993663430213928
},
{
"label": "POSITIVE",
"score": 0.0006336657097563148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How can I reset my passcode? | {
"text": "How can I reset my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.999417781829834
},
{
"label": "POSITIVE",
"score": 0.0005822420353069901
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Is a new debit card free? | {
"text": "Is a new debit card free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976141452789307
},
{
"label": "POSITIVE",
"score": 0.0023858582135289907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I do not have my pin yet | {
"text": "I do not have my pin yet"
} | [
{
"label": "NEGATIVE",
"score": 0.996842622756958
},
{
"label": "POSITIVE",
"score": 0.0031574370805174112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I want to use cash to top up. | {
"text": "I want to use cash to top up."
} | [
{
"label": "NEGATIVE",
"score": 0.9975591897964478
},
{
"label": "POSITIVE",
"score": 0.0024408570025116205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can you tell me the names of the fiat currencies that I can use at your institution? | {
"text": "Can you tell me the names of the fiat currencies that I can use at your institution?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980321526527405
},
{
"label": "POSITIVE",
"score": 0.0019678918179124594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There's an error in regards to the exchange rate for an item I bought. | {
"text": "There's an error in regards to the exchange rate for an item I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9996765851974487
},
{
"label": "POSITIVE",
"score": 0.0003234327887184918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
If I need delivery on a certain day, is that something that could be accommodated? | {
"text": "If I need delivery on a certain day, is that something that could be accommodated?"
} | [
{
"label": "NEGATIVE",
"score": 0.99659663438797
},
{
"label": "POSITIVE",
"score": 0.003403333481401205
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How can I change my old pin to a new one? | {
"text": "How can I change my old pin to a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995110034942627
},
{
"label": "POSITIVE",
"score": 0.0004889588453806937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Is there any way I can get more physical cards to use with my account? | {
"text": "Is there any way I can get more physical cards to use with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996776580810547
},
{
"label": "POSITIVE",
"score": 0.0003224153188057244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I have a charge I did not make. | {
"text": "I have a charge I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9345399141311646
},
{
"label": "POSITIVE",
"score": 0.06546003371477127
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My friend says he hasn't received my transaction | {
"text": "My friend says he hasn't received my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9996546506881714
},
{
"label": "POSITIVE",
"score": 0.0003453801036812365
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What type of card can I use to top up? | {
"text": "What type of card can I use to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938150644302368
},
{
"label": "POSITIVE",
"score": 0.006184933707118034
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I verify my identity? | {
"text": "How do I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982638955116272
},
{
"label": "POSITIVE",
"score": 0.0017361233476549387
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
how can i get it to add money automatically while travelling | {
"text": "how can i get it to add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9984285235404968
},
{
"label": "POSITIVE",
"score": 0.0015713995089754462
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I deposited a cheque with some money, but the balance hasn't changed. | {
"text": "I deposited a cheque with some money, but the balance hasn't changed."
} | [
{
"label": "NEGATIVE",
"score": 0.9805899858474731
},
{
"label": "POSITIVE",
"score": 0.01941005140542984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Help! The app says I took out cash but I didn't! | {
"text": "Help! The app says I took out cash but I didn't!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972500205039978
},
{
"label": "POSITIVE",
"score": 0.0027499671559780836
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I want to cancel a transaction from this morning. | {
"text": "I want to cancel a transaction from this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9997426867485046
},
{
"label": "POSITIVE",
"score": 0.00025725329760462046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
A WD was just made on my account, but it was not me and I still have my card. What to do? | {
"text": "A WD was just made on my account, but it was not me and I still have my card. What to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962080717086792
},
{
"label": "POSITIVE",
"score": 0.00379188428632915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What does it mean if my cash withdrawal is pending? | {
"text": "What does it mean if my cash withdrawal is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986190795898438
},
{
"label": "POSITIVE",
"score": 0.0013808878138661385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Fix my top up | {
"text": "Fix my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.834965169429779
},
{
"label": "POSITIVE",
"score": 0.16503480076789856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What countries do your accounts send and receive to? | {
"text": "What countries do your accounts send and receive to?"
} | [
{
"label": "NEGATIVE",
"score": 0.9940713047981262
},
{
"label": "POSITIVE",
"score": 0.005928657483309507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
how to track the card you sent | {
"text": "how to track the card you sent"
} | [
{
"label": "NEGATIVE",
"score": 0.892727792263031
},
{
"label": "POSITIVE",
"score": 0.1072722002863884
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
if im not using my account should i close it or just let it sit | {
"text": "if im not using my account should i close it or just let it sit"
} | [
{
"label": "NEGATIVE",
"score": 0.9993365406990051
},
{
"label": "POSITIVE",
"score": 0.0006634652381762862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back? | {
"text": "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992602467536926
},
{
"label": "POSITIVE",
"score": 0.0007397742010653019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My payment's stuck on pending. | {
"text": "My payment's stuck on pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9954674243927002
},
{
"label": "POSITIVE",
"score": 0.004532517399638891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Whats the transfer process | {
"text": "Whats the transfer process"
} | [
{
"label": "NEGATIVE",
"score": 0.013984558172523975
},
{
"label": "POSITIVE",
"score": 0.9860154390335083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges. | {
"text": "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9796726703643799
},
{
"label": "POSITIVE",
"score": 0.02032734453678131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why have I been charged a fee for transferring money? | {
"text": "Why have I been charged a fee for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987892508506775
},
{
"label": "POSITIVE",
"score": 0.0012107538059353828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I was needing you to see if the exchange rate is correct from when i got cash | {
"text": "I was needing you to see if the exchange rate is correct from when i got cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9966747760772705
},
{
"label": "POSITIVE",
"score": 0.003325269790366292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back? | {
"text": "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996225833892822
},
{
"label": "POSITIVE",
"score": 0.0003773759235627949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I am asking to end my account. | {
"text": "I am asking to end my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9980529546737671
},
{
"label": "POSITIVE",
"score": 0.0019470470724627376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is there any type of fee for currency exchange? | {
"text": "Is there any type of fee for currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989497065544128
},
{
"label": "POSITIVE",
"score": 0.0010502947261556983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Account topping up bank transfers to my account assistance please? | {
"text": "Account topping up bank transfers to my account assistance please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9605912566184998
},
{
"label": "POSITIVE",
"score": 0.03940878063440323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
For some reason my card payment didn't work | {
"text": "For some reason my card payment didn't work"
} | [
{
"label": "NEGATIVE",
"score": 0.9997394680976868
},
{
"label": "POSITIVE",
"score": 0.00026048801373690367
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What physical locations can I use cash to top up? | {
"text": "What physical locations can I use cash to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987611770629883
},
{
"label": "POSITIVE",
"score": 0.0012388834729790688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Is there a reason why a recipient might not see my money transaction | {
"text": "Is there a reason why a recipient might not see my money transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9992897510528564
},
{
"label": "POSITIVE",
"score": 0.0007101926603354514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before. | {
"text": "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before."
} | [
{
"label": "NEGATIVE",
"score": 0.7197015881538391
},
{
"label": "POSITIVE",
"score": 0.2802983820438385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
The money disappeared after I topped up my account. | {
"text": "The money disappeared after I topped up my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996966123580933
},
{
"label": "POSITIVE",
"score": 0.00030338295619003475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I've changed my mind on an item. How do I get a refund? | {
"text": "I've changed my mind on an item. How do I get a refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979388117790222
},
{
"label": "POSITIVE",
"score": 0.0020611195359379053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I am yet to receive my pin. | {
"text": "I am yet to receive my pin."
} | [
{
"label": "NEGATIVE",
"score": 0.9958676099777222
},
{
"label": "POSITIVE",
"score": 0.004132354632019997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
can I use it all over the world? | {
"text": "can I use it all over the world?"
} | [
{
"label": "NEGATIVE",
"score": 0.997584342956543
},
{
"label": "POSITIVE",
"score": 0.0024156072176992893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I top up with Google Pay? | {
"text": "Can I top up with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956037998199463
},
{
"label": "POSITIVE",
"score": 0.004396164324134588
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I've obtained the card, how do I enable it on the app? | {
"text": "I've obtained the card, how do I enable it on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968398809432983
},
{
"label": "POSITIVE",
"score": 0.0031601577065885067
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
how much will I be charged for making a transfer? | {
"text": "how much will I be charged for making a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974508881568909
},
{
"label": "POSITIVE",
"score": 0.0025490690022706985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through. | {
"text": "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through."
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142256363295019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I can't find my phone and I'm worried someone is going to use it | {
"text": "I can't find my phone and I'm worried someone is going to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.0004953520256094635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How does a disposable virtual card work? | {
"text": "How does a disposable virtual card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993921518325806
},
{
"label": "POSITIVE",
"score": 0.000607885594945401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller. | {
"text": "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller."
} | [
{
"label": "NEGATIVE",
"score": 0.9984229803085327
},
{
"label": "POSITIVE",
"score": 0.001577058807015419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How many years old do I have to be? | {
"text": "How many years old do I have to be?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952124357223511
},
{
"label": "POSITIVE",
"score": 0.0047875018790364265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Can you tell me why my card payment did not work? | {
"text": "Can you tell me why my card payment did not work?"
} | [
{
"label": "NEGATIVE",
"score": 0.999620795249939
},
{
"label": "POSITIVE",
"score": 0.0003792034403886646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why didn't my transfer to a beneficiary happen? | {
"text": "Why didn't my transfer to a beneficiary happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956347346305847
},
{
"label": "POSITIVE",
"score": 0.00436528492718935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money? | {
"text": "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994848966598511
},
{
"label": "POSITIVE",
"score": 0.0005150921060703695
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I lost my phone. What do I do to block someone else from using my account? | {
"text": "I lost my phone. What do I do to block someone else from using my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997187256813049
},
{
"label": "POSITIVE",
"score": 0.0002812590973917395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong? | {
"text": "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993367791175842
},
{
"label": "POSITIVE",
"score": 0.0006632009753957391
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I deposited a cheque, but the balance hasn't changed yet. | {
"text": "I deposited a cheque, but the balance hasn't changed yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9953180551528931
},
{
"label": "POSITIVE",
"score": 0.004681991878896952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Why was an extra charge added when I used my card? | {
"text": "Why was an extra charge added when I used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980362057685852
},
{
"label": "POSITIVE",
"score": 0.0019637460354715586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that? | {
"text": "I wanted to transfer money to another account, but now I don't have to so I'd like to cancel said transfer. How can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993274211883545
},
{
"label": "POSITIVE",
"score": 0.000672641268465668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Can I use a transfer to receive my transfer? | {
"text": "Can I use a transfer to receive my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993765950202942
},
{
"label": "POSITIVE",
"score": 0.000623424886725843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
My card payment wasn't declined | {
"text": "My card payment wasn't declined"
} | [
{
"label": "NEGATIVE",
"score": 0.009537185542285442
},
{
"label": "POSITIVE",
"score": 0.9904628396034241
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I'd like like to know where I can order a virtual card? | {
"text": "I'd like like to know where I can order a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.644058108329773
},
{
"label": "POSITIVE",
"score": 0.35594186186790466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I can't find the PIN. | {
"text": "I can't find the PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9995200634002686
},
{
"label": "POSITIVE",
"score": 0.00047991349129006267
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why was I blocked from withdrawing from the ATM? | {
"text": "Why was I blocked from withdrawing from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968798160552979
},
{
"label": "POSITIVE",
"score": 0.0031202472746372223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do you have support for flat currencies? | {
"text": "Do you have support for flat currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962195754051208
},
{
"label": "POSITIVE",
"score": 0.0037804781459271908
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
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