text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
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null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
How do I contact customer support about my declined transfer? | {
"text": "How do I contact customer support about my declined transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988850951194763
},
{
"label": "POSITIVE",
"score": 0.0011148730991408229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I'm not verifying my identity. | {
"text": "I'm not verifying my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997677206993103
},
{
"label": "POSITIVE",
"score": 0.00023227983911056072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I prefer using Mastercard, can I substitute? | {
"text": "I prefer using Mastercard, can I substitute?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963871240615845
},
{
"label": "POSITIVE",
"score": 0.003612847998738289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
What's the fee for exchange of foreign currencies? | {
"text": "What's the fee for exchange of foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962473511695862
},
{
"label": "POSITIVE",
"score": 0.003752588527277112
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What happens if I forget my PIN? | {
"text": "What happens if I forget my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990173578262329
},
{
"label": "POSITIVE",
"score": 0.000982637400738895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
There is more than one charge on my account for a transaction. | {
"text": "There is more than one charge on my account for a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9786757826805115
},
{
"label": "POSITIVE",
"score": 0.021324260160326958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card don't work. | {
"text": "My card don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999785840511322
},
{
"label": "POSITIVE",
"score": 0.000214210624108091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What is the process for getting an actual physical card? | {
"text": "What is the process for getting an actual physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954249262809753
},
{
"label": "POSITIVE",
"score": 0.004575095139443874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?! | {
"text": "I used this account a lot during the last month to manage my payments for my new place abroad. Seems that suddenly fees have increased? Shouldn't you instead reward your frequent customers instead of putting an additional fee suddenly?!"
} | [
{
"label": "NEGATIVE",
"score": 0.9972232580184937
},
{
"label": "POSITIVE",
"score": 0.002776794135570526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How much can I withdrawal in one month without incurring fees? | {
"text": "How much can I withdrawal in one month without incurring fees?"
} | [
{
"label": "NEGATIVE",
"score": 0.9950656294822693
},
{
"label": "POSITIVE",
"score": 0.004934359807521105
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
When will I be able to see my refund? | {
"text": "When will I be able to see my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960570335388184
},
{
"label": "POSITIVE",
"score": 0.003942948766052723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How do I top up using my Apple Watch? | {
"text": "How do I top up using my Apple Watch?"
} | [
{
"label": "NEGATIVE",
"score": 0.9922601580619812
},
{
"label": "POSITIVE",
"score": 0.007739810738712549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
If I need an additional card, is there a fee for that? | {
"text": "If I need an additional card, is there a fee for that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991855025291443
},
{
"label": "POSITIVE",
"score": 0.0008145184256136417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why hasn't my cash arrived from a deposited check? | {
"text": "Why hasn't my cash arrived from a deposited check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990965127944946
},
{
"label": "POSITIVE",
"score": 0.0009035320836119354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.000610035378485918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Payment I did not make. | {
"text": "Payment I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9859502911567688
},
{
"label": "POSITIVE",
"score": 0.014049729332327843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I cannot tell what my top up currently is. | {
"text": "I cannot tell what my top up currently is."
} | [
{
"label": "NEGATIVE",
"score": 0.2666949927806854
},
{
"label": "POSITIVE",
"score": 0.7333049774169922
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I don't know what this Direct Debit payment is. | {
"text": "I don't know what this Direct Debit payment is."
} | [
{
"label": "NEGATIVE",
"score": 0.9994798302650452
},
{
"label": "POSITIVE",
"score": 0.0005201519816182554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
There's a card payment with a name I don't recognize | {
"text": "There's a card payment with a name I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9991775155067444
},
{
"label": "POSITIVE",
"score": 0.0008224125485867262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Can I choose my Visa or Mastercard? | {
"text": "Can I choose my Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.002749850507825613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
How long does a payment show as pending before i should worry about it? | {
"text": "How long does a payment show as pending before i should worry about it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981718063354492
},
{
"label": "POSITIVE",
"score": 0.0018281560624018312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I paid with my card and was charged extra | {
"text": "I paid with my card and was charged extra"
} | [
{
"label": "NEGATIVE",
"score": 0.11820018291473389
},
{
"label": "POSITIVE",
"score": 0.8817997574806213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I was charged and shouldn't have been charged when using my card! | {
"text": "I was charged and shouldn't have been charged when using my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9933807849884033
},
{
"label": "POSITIVE",
"score": 0.0066192541271448135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I put some money in my account the other day and it's not gone in yet, can you help with this? | {
"text": "I put some money in my account the other day and it's not gone in yet, can you help with this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529682040214539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What should I do since my card is trapped in the ATM? | {
"text": "What should I do since my card is trapped in the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990359544754028
},
{
"label": "POSITIVE",
"score": 0.0009640827775001526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
When will my payment go through? | {
"text": "When will my payment go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978457689285278
},
{
"label": "POSITIVE",
"score": 0.002154231769964099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Can I use the card at any cash machine? | {
"text": "Can I use the card at any cash machine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990363121032715
},
{
"label": "POSITIVE",
"score": 0.0009637236362323165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
how long until a cash withdrawal will show on my account | {
"text": "how long until a cash withdrawal will show on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9969167709350586
},
{
"label": "POSITIVE",
"score": 0.0030832644551992416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I need a quick transfer from China. How long would that take? | {
"text": "I need a quick transfer from China. How long would that take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992827773094177
},
{
"label": "POSITIVE",
"score": 0.0007172924815677106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I would like to transfer money from my checking account to my savings account. | {
"text": "I would like to transfer money from my checking account to my savings account."
} | [
{
"label": "NEGATIVE",
"score": 0.998427152633667
},
{
"label": "POSITIVE",
"score": 0.0015728679718449712
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I see a cash withdrawal in the app that I did not do. | {
"text": "I see a cash withdrawal in the app that I did not do."
} | [
{
"label": "NEGATIVE",
"score": 0.9988942742347717
},
{
"label": "POSITIVE",
"score": 0.0011057783849537373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can you tell me how to tell where my funds come from? | {
"text": "Can you tell me how to tell where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.0009033718961291015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I can't freeze my account as I need the card as I am traveling, how do I change my pin? | {
"text": "I can't freeze my account as I need the card as I am traveling, how do I change my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956651329994202
},
{
"label": "POSITIVE",
"score": 0.004334917291998863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
When will the money from my bank transfer be available? | {
"text": "When will the money from my bank transfer be available?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994558691978455
},
{
"label": "POSITIVE",
"score": 0.0005441076937131584
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
WHAT IS THE SOLUTION OF THIS PROBLEM | {
"text": "WHAT IS THE SOLUTION OF THIS PROBLEM"
} | [
{
"label": "NEGATIVE",
"score": 0.9935476183891296
},
{
"label": "POSITIVE",
"score": 0.006452322471886873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where are my funds? I topped off my car but it didn't seem to complete. | {
"text": "Where are my funds? I topped off my car but it didn't seem to complete."
} | [
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.0004673204675782472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What are the steps to get my card back that was kept by the ATM? | {
"text": "What are the steps to get my card back that was kept by the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990891218185425
},
{
"label": "POSITIVE",
"score": 0.0009109041420742869
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
How long should I have to wait before I see the transfer in my account? | {
"text": "How long should I have to wait before I see the transfer in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994528889656067
},
{
"label": "POSITIVE",
"score": 0.000547075760550797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
My PIN got blocked, help. | {
"text": "My PIN got blocked, help."
} | [
{
"label": "NEGATIVE",
"score": 0.9987080097198486
},
{
"label": "POSITIVE",
"score": 0.0012920057633891702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why has my top-up been returned to my account? | {
"text": "Why has my top-up been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.0004225187294650823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Is there a problem that makes my payments show pending? | {
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.0008104854496195912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I'm still awaiting for the completion of the transaction. | {
"text": "I'm still awaiting for the completion of the transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.97740238904953
},
{
"label": "POSITIVE",
"score": 0.022597623988986015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What do I do if I find a debit charge that I know I didn't do in my billing statement? | {
"text": "What do I do if I find a debit charge that I know I didn't do in my billing statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994592070579529
},
{
"label": "POSITIVE",
"score": 0.0005407612188719213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I know which payments I make will have additional fees? Where can I find this information online? | {
"text": "How do I know which payments I make will have additional fees? Where can I find this information online?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994375109672546
},
{
"label": "POSITIVE",
"score": 0.0005624385667033494
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How long until my card will get here? | {
"text": "How long until my card will get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.99836665391922
},
{
"label": "POSITIVE",
"score": 0.0016333784442394972
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
how much do I have to pay for exchange of currency? | {
"text": "how much do I have to pay for exchange of currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987024068832397
},
{
"label": "POSITIVE",
"score": 0.001297535840421915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I haven't received money from a transfer? | {
"text": "I haven't received money from a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990037083625793
},
{
"label": "POSITIVE",
"score": 0.0009962990880012512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I think the bank made a mistake on the exchange rates | {
"text": "I think the bank made a mistake on the exchange rates"
} | [
{
"label": "NEGATIVE",
"score": 0.9997603297233582
},
{
"label": "POSITIVE",
"score": 0.0002397312200628221
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I returned something to a store but can't see my refund. | {
"text": "I returned something to a store but can't see my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529686696827412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Do you let me choose between Visa and Mastercard? | {
"text": "Do you let me choose between Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888829588890076
},
{
"label": "POSITIVE",
"score": 0.011117025278508663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I need to know the process to transfer money into my account. | {
"text": "I need to know the process to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.99920254945755
},
{
"label": "POSITIVE",
"score": 0.0007974389591254294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
My account seems a bit off and getting weird charges. | {
"text": "My account seems a bit off and getting weird charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9992660880088806
},
{
"label": "POSITIVE",
"score": 0.0007339109433814883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What are the current exchange rates? | {
"text": "What are the current exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970198273658752
},
{
"label": "POSITIVE",
"score": 0.002980196615681052
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I checked my statement and am being charged one pound. Where did this charge come from? | {
"text": "I checked my statement and am being charged one pound. Where did this charge come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980450868606567
},
{
"label": "POSITIVE",
"score": 0.0019549562130123377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Is there a fee to order a physical card? | {
"text": "Is there a fee to order a physical card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970648884773254
},
{
"label": "POSITIVE",
"score": 0.002935085678473115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer. | {
"text": "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9994022846221924
},
{
"label": "POSITIVE",
"score": 0.0005977428518235683
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can you unblock my account? I entered the PIN wrong. | {
"text": "Can you unblock my account? I entered the PIN wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9994038343429565
},
{
"label": "POSITIVE",
"score": 0.0005961608258076012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message. | {
"text": "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9996621608734131
},
{
"label": "POSITIVE",
"score": 0.00033778935903683305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
is there a frequent currency discount? | {
"text": "is there a frequent currency discount?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939627051353455
},
{
"label": "POSITIVE",
"score": 0.006037319079041481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782676696777344
},
{
"label": "POSITIVE",
"score": 0.021732330322265625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I'm really concerned because I only made one transaction, but it's appearing multiple times. | {
"text": "I'm really concerned because I only made one transaction, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9820169806480408
},
{
"label": "POSITIVE",
"score": 0.01798306033015251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card is expiring soon, How do I order a new card? | {
"text": "My card is expiring soon, How do I order a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965062737464905
},
{
"label": "POSITIVE",
"score": 0.0034936850424855947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Why hasn't my son received the transfer I sent to him earlier? | {
"text": "Why hasn't my son received the transfer I sent to him earlier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.0008456707582809031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I must verify the source of my funds | {
"text": "I must verify the source of my funds"
} | [
{
"label": "NEGATIVE",
"score": 0.6635160446166992
},
{
"label": "POSITIVE",
"score": 0.33648398518562317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me? | {
"text": "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993683695793152
},
{
"label": "POSITIVE",
"score": 0.0006315972423180938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I think my transfer failed. What do I do now? | {
"text": "I think my transfer failed. What do I do now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997532963752747
},
{
"label": "POSITIVE",
"score": 0.0002467456506565213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Why does it still charge me even though I was unable to withdraw money from the ATM? | {
"text": "Why does it still charge me even though I was unable to withdraw money from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913551211357117
},
{
"label": "POSITIVE",
"score": 0.008644879795610905
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
A transaction shows duplicate times. | {
"text": "A transaction shows duplicate times."
} | [
{
"label": "NEGATIVE",
"score": 0.9990033507347107
},
{
"label": "POSITIVE",
"score": 0.0009967098012566566
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Help me. My transfer was declined. How could this happen? | {
"text": "Help me. My transfer was declined. How could this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.000471558072604239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why is there a direct debit fee in the App when I didn't do it? | {
"text": "Why is there a direct debit fee in the App when I didn't do it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991030693054199
},
{
"label": "POSITIVE",
"score": 0.0008970008930191398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need to move money to another beneficiary. Why is it not working? | {
"text": "I need to move money to another beneficiary. Why is it not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997827410697937
},
{
"label": "POSITIVE",
"score": 0.0002173049870179966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Activate my card | {
"text": "Activate my card"
} | [
{
"label": "NEGATIVE",
"score": 0.009771005250513554
},
{
"label": "POSITIVE",
"score": 0.9902290105819702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got. | {
"text": "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got."
} | [
{
"label": "NEGATIVE",
"score": 0.9987688660621643
},
{
"label": "POSITIVE",
"score": 0.0012310914462432265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My card couldn't pay in a shop. | {
"text": "My card couldn't pay in a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9988272786140442
},
{
"label": "POSITIVE",
"score": 0.0011727610835805535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I think a card payment I made was cancelled. | {
"text": "I think a card payment I made was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.9997538924217224
},
{
"label": "POSITIVE",
"score": 0.00024608243256807327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How long does it take for a transfer to post | {
"text": "How long does it take for a transfer to post"
} | [
{
"label": "NEGATIVE",
"score": 0.9977153539657593
},
{
"label": "POSITIVE",
"score": 0.0022846173960715532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I don't want to verify my identity | {
"text": "I don't want to verify my identity"
} | [
{
"label": "NEGATIVE",
"score": 0.9996529817581177
},
{
"label": "POSITIVE",
"score": 0.00034705272992141545
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now! | {
"text": "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995417594909668
},
{
"label": "POSITIVE",
"score": 0.000458315946161747
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Do I need to go to a physical bank to change my PIN? | {
"text": "\nDo I need to go to a physical bank to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995881915092468
},
{
"label": "POSITIVE",
"score": 0.0004118056676816195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My new card is here, what's the process for activating it? | {
"text": "My new card is here, what's the process for activating it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9813917875289917
},
{
"label": "POSITIVE",
"score": 0.01860823854804039
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What's the wait time for European transfers? | {
"text": "What's the wait time for European transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979298114776611
},
{
"label": "POSITIVE",
"score": 0.0020701417233794928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
The ATM kept my card? | {
"text": "The ATM kept my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9944537281990051
},
{
"label": "POSITIVE",
"score": 0.005546254571527243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments? | {
"text": "I have been charged a fee, I didn't know about this fee before! When do you charge extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927491545677185
},
{
"label": "POSITIVE",
"score": 0.007250912953168154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Where can I find a Mastercard ATM? | {
"text": "Where can I find a Mastercard ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990065693855286
},
{
"label": "POSITIVE",
"score": 0.0009934480767697096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Can I use any card and currency? | {
"text": "Can I use any card and currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985180497169495
},
{
"label": "POSITIVE",
"score": 0.00148197787348181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Visa or Mastercard? | {
"text": "Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.982001781463623
},
{
"label": "POSITIVE",
"score": 0.017998216673731804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
When do I get my card PIN? | {
"text": "When do I get my card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.997579038143158
},
{
"label": "POSITIVE",
"score": 0.002420964417979121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account. | {
"text": "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9974914789199829
},
{
"label": "POSITIVE",
"score": 0.0025085564702749252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I need an actual card that I can hold in my hand, how do I do that? | {
"text": "I need an actual card that I can hold in my hand, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995033740997314
},
{
"label": "POSITIVE",
"score": 0.0004965974949300289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How does a US resident go about acquiring a new card? | {
"text": "How does a US resident go about acquiring a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966824650764465
},
{
"label": "POSITIVE",
"score": 0.0033175379503518343
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My transfer was not approved | {
"text": "My transfer was not approved"
} | [
{
"label": "NEGATIVE",
"score": 0.9995237588882446
},
{
"label": "POSITIVE",
"score": 0.0004762334283441305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Please tell me how to get a refund for something I bought. | {
"text": "Please tell me how to get a refund for something I bought."
} | [
{
"label": "NEGATIVE",
"score": 0.9959306120872498
},
{
"label": "POSITIVE",
"score": 0.004069381859153509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I was needing you to see if the exchange rate is correct from when i got cash | {
"text": "I was needing you to see if the exchange rate is correct from when i got cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9966747760772705
},
{
"label": "POSITIVE",
"score": 0.0033252714201807976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
how many transactions can go on a disposable card? | {
"text": "how many transactions can go on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985685348510742
},
{
"label": "POSITIVE",
"score": 0.0014314634026959538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Do you accept Mastercard? | {
"text": "Do you accept Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.8377876877784729
},
{
"label": "POSITIVE",
"score": 0.1622123420238495
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard. | {
"text": "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard."
} | [
{
"label": "NEGATIVE",
"score": 0.8335444331169128
},
{
"label": "POSITIVE",
"score": 0.16645556688308716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I see an unauthorized withdraw. | {
"text": "I see an unauthorized withdraw."
} | [
{
"label": "NEGATIVE",
"score": 0.9984436631202698
},
{
"label": "POSITIVE",
"score": 0.0015562972985208035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
pending transaction? | {
"text": "pending transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9636999368667603
},
{
"label": "POSITIVE",
"score": 0.03630003705620766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I need someone to assist me with explaining how much I can top-up. | {
"text": "I need someone to assist me with explaining how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.9971963167190552
},
{
"label": "POSITIVE",
"score": 0.002803612733259797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount. | {
"text": "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount."
} | [
{
"label": "NEGATIVE",
"score": 0.9988924860954285
},
{
"label": "POSITIVE",
"score": 0.0011075002839788795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
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