text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can you tell me what I need to do to have my pin changed? | {
"text": "Can you tell me what I need to do to have my pin changed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994447827339172
},
{
"label": "POSITIVE",
"score": 0.0005551515496335924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I don't know where a direct debit payment came from | {
"text": "I don't know where a direct debit payment came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9992325305938721
},
{
"label": "POSITIVE",
"score": 0.0007675352389924228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am having problems with my contactless. | {
"text": "I am having problems with my contactless."
} | [
{
"label": "NEGATIVE",
"score": 0.9995529055595398
},
{
"label": "POSITIVE",
"score": 0.00044710375368595123
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
My money disappeared! Please help?? | {
"text": "My money disappeared! Please help??"
} | [
{
"label": "NEGATIVE",
"score": 0.9990776777267456
},
{
"label": "POSITIVE",
"score": 0.0009222961380146444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How can I locate the virtual card? | {
"text": "How can I locate the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.0011368606938049197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me? | {
"text": "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966520667076111
},
{
"label": "POSITIVE",
"score": 0.003347994526848197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this. | {
"text": "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this."
} | [
{
"label": "NEGATIVE",
"score": 0.9958170056343079
},
{
"label": "POSITIVE",
"score": 0.0041829547844827175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I used my card top-up but all of the money is missing. | {
"text": "I used my card top-up but all of the money is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996644258499146
},
{
"label": "POSITIVE",
"score": 0.00033561914460733533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why are my purchases from this morning still pending? | {
"text": "Why are my purchases from this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985253214836121
},
{
"label": "POSITIVE",
"score": 0.0014746870147064328
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Help me cancel a transfer. | {
"text": "Help me cancel a transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9996569156646729
},
{
"label": "POSITIVE",
"score": 0.0003430732758715749
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What do you do with all the identity information you're collecting from me? | {
"text": "What do you do with all the identity information you're collecting from me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973223805427551
},
{
"label": "POSITIVE",
"score": 0.0026776602026075125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Currently I can't get my card to work. | {
"text": "Currently I can't get my card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997065663337708
},
{
"label": "POSITIVE",
"score": 0.00029345706570893526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I wasn't allowed to transfer to my account | {
"text": "I wasn't allowed to transfer to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9927244782447815
},
{
"label": "POSITIVE",
"score": 0.007275511976331472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I see a direct debit that I didn't authorize | {
"text": "I see a direct debit that I didn't authorize"
} | [
{
"label": "NEGATIVE",
"score": 0.9844927787780762
},
{
"label": "POSITIVE",
"score": 0.015507237985730171
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I dispute a direct debit on my account? | {
"text": "How do I dispute a direct debit on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.99875807762146
},
{
"label": "POSITIVE",
"score": 0.0012418742990121245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.00111780920997262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Do you offer cards for those in other countries? | {
"text": "Do you offer cards for those in other countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9656985402107239
},
{
"label": "POSITIVE",
"score": 0.034301456063985825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I want to close my account. The service you provide is unsatisfactory to me. | {
"text": "I want to close my account. The service you provide is unsatisfactory to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996720552444458
},
{
"label": "POSITIVE",
"score": 0.0003279130323790014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the most that I can top-up to a card? | {
"text": "What is the most that I can top-up to a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.15695513784885406
},
{
"label": "POSITIVE",
"score": 0.8430448174476624
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Can I track the card that was just sent to me? | {
"text": "Can I track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989468455314636
},
{
"label": "POSITIVE",
"score": 0.001053187414072454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Please let me know what currency I can use to top up my account? | {
"text": "Please let me know what currency I can use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972906708717346
},
{
"label": "POSITIVE",
"score": 0.0027093004900962114
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Questionable transactions on my account. | {
"text": "Questionable transactions on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.0003753446217160672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How do I go about cancelling a transaction? | {
"text": "How do I go about cancelling a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999545156955719
},
{
"label": "POSITIVE",
"score": 0.00045482636778615415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I did a transfer and was charged a fee that I shouldn't have been! | {
"text": "I did a transfer and was charged a fee that I shouldn't have been!"
} | [
{
"label": "NEGATIVE",
"score": 0.9789531230926514
},
{
"label": "POSITIVE",
"score": 0.021046914160251617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me. | {
"text": "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me."
} | [
{
"label": "NEGATIVE",
"score": 0.9990197420120239
},
{
"label": "POSITIVE",
"score": 0.0009802075801417232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I was not distributed the correct amount of cash that I asked for | {
"text": "I was not distributed the correct amount of cash that I asked for"
} | [
{
"label": "NEGATIVE",
"score": 0.9997528195381165
},
{
"label": "POSITIVE",
"score": 0.00024718785425648093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How come I can see an extra charge for my transfer? | {
"text": "How come I can see an extra charge for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976950287818909
},
{
"label": "POSITIVE",
"score": 0.002304893685504794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Do I have to go somewhere to activate my card? | {
"text": "Do I have to go somewhere to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992921352386475
},
{
"label": "POSITIVE",
"score": 0.0007078328053466976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
If I lost my phone at the hotel, can I still use the app? | {
"text": "If I lost my phone at the hotel, can I still use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.99955815076828
},
{
"label": "POSITIVE",
"score": 0.000441816751845181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why was my request for cash declined? | {
"text": "Why was my request for cash declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987838864326477
},
{
"label": "POSITIVE",
"score": 0.0012161436025053263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Says that my top-up is incomplete? | {
"text": "Says that my top-up is incomplete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996743202209473
},
{
"label": "POSITIVE",
"score": 0.00032563909189775586
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
I think my card is broke it's not working anymore | {
"text": "I think my card is broke it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.0003057491558138281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How can I cancel a transaction to a wrong account? | {
"text": "How can I cancel a transaction to a wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997383952140808
},
{
"label": "POSITIVE",
"score": 0.0002615666016936302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How do I modify my details? | {
"text": "How do I modify my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993799924850464
},
{
"label": "POSITIVE",
"score": 0.0006199468043632805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I shouldn't be charged any fee for transferring . | {
"text": "I shouldn't be charged any fee for transferring ."
} | [
{
"label": "NEGATIVE",
"score": 0.9979374408721924
},
{
"label": "POSITIVE",
"score": 0.002062583575025201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I change my pin while traveling? | {
"text": "How do I change my pin while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988046884536743
},
{
"label": "POSITIVE",
"score": 0.0011953692883253098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do I order a disposable virtual card? | {
"text": "How do I order a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993133544921875
},
{
"label": "POSITIVE",
"score": 0.000686593004502356
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
What's the reason for needing to verify my identity? | {
"text": "What's the reason for needing to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999203622341156
},
{
"label": "POSITIVE",
"score": 0.0007964243995957077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I got $20 when I should've gotten $100 | {
"text": "I got $20 when I should've gotten $100"
} | [
{
"label": "NEGATIVE",
"score": 0.998820960521698
},
{
"label": "POSITIVE",
"score": 0.0011790076969191432
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
A cash withdrawal has been done that I didn't do. | {
"text": "A cash withdrawal has been done that I didn't do."
} | [
{
"label": "NEGATIVE",
"score": 0.9908202290534973
},
{
"label": "POSITIVE",
"score": 0.009179787710309029
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
There is a record of payment I never submitted on the app. | {
"text": "There is a record of payment I never submitted on the app."
} | [
{
"label": "NEGATIVE",
"score": 0.9942195415496826
},
{
"label": "POSITIVE",
"score": 0.005780523642897606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How can I stop someone from using my card after I lost it yesterday. | {
"text": "How can I stop someone from using my card after I lost it yesterday."
} | [
{
"label": "NEGATIVE",
"score": 0.9992750287055969
},
{
"label": "POSITIVE",
"score": 0.0007249487098306417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How do I link a new payment card? | {
"text": "How do I link a new payment card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986869692802429
},
{
"label": "POSITIVE",
"score": 0.0013130571460351348
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I have an unknown charge. | {
"text": "I have an unknown charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9626684188842773
},
{
"label": "POSITIVE",
"score": 0.037331581115722656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is there an additional charge to exchange currencies? | {
"text": "Is there an additional charge to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983416795730591
},
{
"label": "POSITIVE",
"score": 0.001658331137150526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I unblock my PIN? | {
"text": "\nHow do I unblock my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969154596328735
},
{
"label": "POSITIVE",
"score": 0.003084574593231082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What do I have to do to get my virtual card? | {
"text": "What do I have to do to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992038607597351
},
{
"label": "POSITIVE",
"score": 0.0007962120580486953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
i don't see the top-up verification code anywhere | {
"text": "i don't see the top-up verification code anywhere"
} | [
{
"label": "NEGATIVE",
"score": 0.9994920492172241
},
{
"label": "POSITIVE",
"score": 0.0005079127149656415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
There is a payment in the app I did not make | {
"text": "There is a payment in the app I did not make"
} | [
{
"label": "NEGATIVE",
"score": 0.9957691431045532
},
{
"label": "POSITIVE",
"score": 0.0042308359406888485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I no longer want to keep this account. | {
"text": "I no longer want to keep this account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997373223304749
},
{
"label": "POSITIVE",
"score": 0.0002626817440614104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent. | {
"text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9885861277580261
},
{
"label": "POSITIVE",
"score": 0.011413822881877422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is a SWIFT transfer acceptable? | {
"text": "Is a SWIFT transfer acceptable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9556143283843994
},
{
"label": "POSITIVE",
"score": 0.04438573867082596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why am I being charged to withdrawal money? | {
"text": "Why am I being charged to withdrawal money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981202483177185
},
{
"label": "POSITIVE",
"score": 0.001879722229205072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
My transfer seems to be too expensive. | {
"text": "My transfer seems to be too expensive."
} | [
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.00021088305220473558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How can I add money automatically? | {
"text": "How can I add money automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993213415145874
},
{
"label": "POSITIVE",
"score": 0.0006787190213799477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
The ATM ate my card; how do I get a new one? | {
"text": "The ATM ate my card; how do I get a new one?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973004460334778
},
{
"label": "POSITIVE",
"score": 0.0026995851658284664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I need a list of currencies you accept for exchange. | {
"text": "I need a list of currencies you accept for exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9937987923622131
},
{
"label": "POSITIVE",
"score": 0.006201183423399925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
What do I do if I can't get my card out of the ATM? | {
"text": "What do I do if I can't get my card out of the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993789196014404
},
{
"label": "POSITIVE",
"score": 0.0006209987914189696
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
When will I receive my card? | {
"text": "When will I receive my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9907726049423218
},
{
"label": "POSITIVE",
"score": 0.009227382950484753
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How many active transactions can I make with a disposable card? | {
"text": "How many active transactions can I make with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983299374580383
},
{
"label": "POSITIVE",
"score": 0.0016701262211427093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I need to update my address. | {
"text": "I need to update my address."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.00041334584238938987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What steps do I have to take to change my PIN? | {
"text": "What steps do I have to take to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989367127418518
},
{
"label": "POSITIVE",
"score": 0.001063340692780912
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
My funds must be verified | {
"text": "My funds must be verified"
} | [
{
"label": "NEGATIVE",
"score": 0.9711771607398987
},
{
"label": "POSITIVE",
"score": 0.028822775930166245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
My account is blocked because I entered the wrong pin too many times. Help me unblock. | {
"text": "My account is blocked because I entered the wrong pin too many times. Help me unblock."
} | [
{
"label": "NEGATIVE",
"score": 0.9997517466545105
},
{
"label": "POSITIVE",
"score": 0.00024821990518830717
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later. | {
"text": "Can you please tell me why my card payments are not going through when I try to buy something online? When I put in my card payment it takes it but it comes back a while later."
} | [
{
"label": "NEGATIVE",
"score": 0.9989079236984253
},
{
"label": "POSITIVE",
"score": 0.0010920922504737973
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I am missing a refund amount on my account. | {
"text": "I am missing a refund amount on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9997385144233704
},
{
"label": "POSITIVE",
"score": 0.0002614661352708936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
what is the exchange rate when i get cash | {
"text": "what is the exchange rate when i get cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9902136921882629
},
{
"label": "POSITIVE",
"score": 0.009786352515220642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What form of payments can I use for topping up? | {
"text": "What form of payments can I use for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997077465057373
},
{
"label": "POSITIVE",
"score": 0.0029225200414657593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
What do I need to know about topping up? | {
"text": "What do I need to know about topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926648736000061
},
{
"label": "POSITIVE",
"score": 0.007335069589316845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why couldn't I make a withdrawal from the ATM? | {
"text": "Why couldn't I make a withdrawal from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984630346298218
},
{
"label": "POSITIVE",
"score": 0.001536936149932444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why was my top-up rejected? | {
"text": "Why was my top-up rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988227486610413
},
{
"label": "POSITIVE",
"score": 0.0011772639118134975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I can't see a top-up top-up verification code. | {
"text": "I can't see a top-up top-up verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.9985106587409973
},
{
"label": "POSITIVE",
"score": 0.0014893828192725778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How many top-ups am I allowed to do? | {
"text": "How many top-ups am I allowed to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9145520329475403
},
{
"label": "POSITIVE",
"score": 0.08544791489839554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I believe that my transfer hasn't gone through. | {
"text": "I believe that my transfer hasn't gone through."
} | [
{
"label": "NEGATIVE",
"score": 0.9914427399635315
},
{
"label": "POSITIVE",
"score": 0.008557267487049103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
My cash deposit isn't in my account. What happened? | {
"text": "My cash deposit isn't in my account. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993695616722107
},
{
"label": "POSITIVE",
"score": 0.0006304660346359015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I'm not in the UK, but can I still get a card? | {
"text": "I'm not in the UK, but can I still get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9872943758964539
},
{
"label": "POSITIVE",
"score": 0.01270564366132021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
What process should I use to transfer money into my account? | {
"text": "What process should I use to transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005263729835860431
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How do you exchange currencies | {
"text": "How do you exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.0022782515734434128
},
{
"label": "POSITIVE",
"score": 0.9977217316627502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I should not have been charged a fee for cash withdrawal. | {
"text": "I should not have been charged a fee for cash withdrawal."
} | [
{
"label": "NEGATIVE",
"score": 0.9988663196563721
},
{
"label": "POSITIVE",
"score": 0.0011337082833051682
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I need to terminate my account. | {
"text": "I need to terminate my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996102452278137
},
{
"label": "POSITIVE",
"score": 0.0003898407449014485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the charge for exchanging currencies? | {
"text": "What is the charge for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.994368851184845
},
{
"label": "POSITIVE",
"score": 0.005631175357848406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I change to AUD from GBP? | {
"text": "How do I change to AUD from GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988886713981628
},
{
"label": "POSITIVE",
"score": 0.0011114024091511965
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Why is the exchange rate on my card payment different than I expected? | {
"text": "Why is the exchange rate on my card payment different than I expected?"
} | [
{
"label": "NEGATIVE",
"score": 0.998381495475769
},
{
"label": "POSITIVE",
"score": 0.0016184449195861816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Please help me set up a new PIN. | {
"text": "Please help me set up a new PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9897894263267517
},
{
"label": "POSITIVE",
"score": 0.01021061185747385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Isn't my top-up supposed to mean its complete? | {
"text": "Isn't my top-up supposed to mean its complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.994502067565918
},
{
"label": "POSITIVE",
"score": 0.005497915670275688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
The ATM is messed up. It gave me less than I wanted. | {
"text": "The ATM is messed up. It gave me less than I wanted."
} | [
{
"label": "NEGATIVE",
"score": 0.9995697140693665
},
{
"label": "POSITIVE",
"score": 0.00043024480692110956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How high is the exchange fee? | {
"text": "How high is the exchange fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953705668449402
},
{
"label": "POSITIVE",
"score": 0.004629445727914572
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How can I get my money that I didn't get from the ATM? | {
"text": "How can I get my money that I didn't get from the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991313815116882
},
{
"label": "POSITIVE",
"score": 0.0008686454384587705
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
A payment on my statement is wrong. | {
"text": "A payment on my statement is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995527863502502
},
{
"label": "POSITIVE",
"score": 0.00044715788681060076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
The app is saying I made a withdrawl but I didn't. | {
"text": "The app is saying I made a withdrawl but I didn't."
} | [
{
"label": "NEGATIVE",
"score": 0.9934338331222534
},
{
"label": "POSITIVE",
"score": 0.006566186901181936
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why do I see extra charges for withdrawing my money? | {
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.001357154455035925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
why wont my american express work to add money | {
"text": "why wont my american express work to add money"
} | [
{
"label": "NEGATIVE",
"score": 0.4387255907058716
},
{
"label": "POSITIVE",
"score": 0.5612744092941284
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How long does transfer from the US take? | {
"text": "How long does transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958531856536865
},
{
"label": "POSITIVE",
"score": 0.004146866034716368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why hasn't my account updated to reflect my current balance? | {
"text": "Why hasn't my account updated to reflect my current balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992446899414062
},
{
"label": "POSITIVE",
"score": 0.0007553462637588382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I didn't receive the correct amount of cash | {
"text": "I didn't receive the correct amount of cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9997351765632629
},
{
"label": "POSITIVE",
"score": 0.00026486566639505327
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
My card would not work at a shop. | {
"text": "My card would not work at a shop."
} | [
{
"label": "NEGATIVE",
"score": 0.9996813535690308
},
{
"label": "POSITIVE",
"score": 0.0003186890680808574
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How long is the delivery time to the US? | {
"text": "How long is the delivery time to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.999170184135437
},
{
"label": "POSITIVE",
"score": 0.0008298881002701819
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How do I stop fraud to my card? | {
"text": "How do I stop fraud to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935924410820007
},
{
"label": "POSITIVE",
"score": 0.006407532375305891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I transferred some cash and it has not arrived yet. | {
"text": "I transferred some cash and it has not arrived yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9992440938949585
},
{
"label": "POSITIVE",
"score": 0.0007559680962003767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
The money disappeared after I topped up my account. | {
"text": "The money disappeared after I topped up my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996966123580933
},
{
"label": "POSITIVE",
"score": 0.0003033826651517302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
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