text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
Help me use American Express to add money to the account. | {
"text": "Help me use American Express to add money to the account."
} | [
{
"label": "NEGATIVE",
"score": 0.9992861151695251
},
{
"label": "POSITIVE",
"score": 0.0007139021181501448
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
How do I get my money back for something I bought? | {
"text": "How do I get my money back for something I bought?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995166063308716
},
{
"label": "POSITIVE",
"score": 0.0004833389539271593
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Do you also have this extra fee on your statement? | {
"text": "Do you also have this extra fee on your statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9904796481132507
},
{
"label": "POSITIVE",
"score": 0.009520331397652626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I haven't received my virtual card yet, do yo know why? | {
"text": "I haven't received my virtual card yet, do yo know why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989582300186157
},
{
"label": "POSITIVE",
"score": 0.0010417556622996926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Can I still access the app even though my phone was stolen? | {
"text": "Can I still access the app even though my phone was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9823640584945679
},
{
"label": "POSITIVE",
"score": 0.017635934054851532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can I get an actual card | {
"text": "Can I get an actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9749062061309814
},
{
"label": "POSITIVE",
"score": 0.025093767791986465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money. | {
"text": "Help! My card isn't working at the ATM and I know I used the right PIN. Trying to get my money."
} | [
{
"label": "NEGATIVE",
"score": 0.9994237422943115
},
{
"label": "POSITIVE",
"score": 0.0005762985674664378
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I think a payment I made with a card was cancelled. | {
"text": "I think a payment I made with a card was cancelled."
} | [
{
"label": "NEGATIVE",
"score": 0.999757707118988
},
{
"label": "POSITIVE",
"score": 0.00024229938571806997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I just deposited cash to my account and can't find it! | {
"text": "I just deposited cash to my account and can't find it!"
} | [
{
"label": "NEGATIVE",
"score": 0.9996721744537354
},
{
"label": "POSITIVE",
"score": 0.00032783328788354993
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What is your maximum top up limit per day? | {
"text": "What is your maximum top up limit per day?"
} | [
{
"label": "NEGATIVE",
"score": 0.9730418920516968
},
{
"label": "POSITIVE",
"score": 0.026958083733916283
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
there is money in my account that i didnt put there | {
"text": "there is money in my account that i didnt put there"
} | [
{
"label": "NEGATIVE",
"score": 0.995552122592926
},
{
"label": "POSITIVE",
"score": 0.00444779871031642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
how to i go about getting my virtual card | {
"text": "how to i go about getting my virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9899787902832031
},
{
"label": "POSITIVE",
"score": 0.010021227411925793
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I withdrew $100 but only received $20 | {
"text": "I withdrew $100 but only received $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9963032007217407
},
{
"label": "POSITIVE",
"score": 0.003696792060509324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why did the ATM cancel my transaction | {
"text": "Why did the ATM cancel my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9993995428085327
},
{
"label": "POSITIVE",
"score": 0.0006003950256854296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
DO I have to be 18 to open an account? | {
"text": "DO I have to be 18 to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972705245018005
},
{
"label": "POSITIVE",
"score": 0.0027294582687318325
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I have been charged a fee for getting cash | {
"text": "I have been charged a fee for getting cash"
} | [
{
"label": "NEGATIVE",
"score": 0.9877439141273499
},
{
"label": "POSITIVE",
"score": 0.01225606631487608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Using your app, would I be able to exchange between USD and GBP? | {
"text": "Using your app, would I be able to exchange between USD and GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958107471466064
},
{
"label": "POSITIVE",
"score": 0.0041892314329743385
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I need to close my account. Your company is terrible! | {
"text": "I need to close my account. Your company is terrible!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.0002800341753754765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Is there a way to top-up when it reaches a certain balance? | {
"text": "Is there a way to top-up when it reaches a certain balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982902407646179
},
{
"label": "POSITIVE",
"score": 0.0017097783274948597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please. | {
"text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please."
} | [
{
"label": "NEGATIVE",
"score": 0.9912202954292297
},
{
"label": "POSITIVE",
"score": 0.00877968966960907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I still haven't gotten my new card. When will it get here? | {
"text": "I still haven't gotten my new card. When will it get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993027448654175
},
{
"label": "POSITIVE",
"score": 0.00069722457556054
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
When I got cash I was charged an extra fee! Explain! | {
"text": "When I got cash I was charged an extra fee! Explain!"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.003152695018798113
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
If I want to select a new PIN what do I do? | {
"text": "If I want to select a new PIN what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990293979644775
},
{
"label": "POSITIVE",
"score": 0.0009705880656838417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
How do I query a payment on my card? It looks like I have paid for the same thing twice. | {
"text": "How do I query a payment on my card? It looks like I have paid for the same thing twice."
} | [
{
"label": "NEGATIVE",
"score": 0.9990045428276062
},
{
"label": "POSITIVE",
"score": 0.0009954309789463878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My transfer didn't complete. Why can't I access funds? | {
"text": "My transfer didn't complete. Why can't I access funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995602965354919
},
{
"label": "POSITIVE",
"score": 0.00043974106665700674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
How do I re-order a damaged card? | {
"text": "How do I re-order a damaged card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999714195728302
},
{
"label": "POSITIVE",
"score": 0.0002857709478121251
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why is my transfer taking so long to complete? | {
"text": "Why is my transfer taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.998894989490509
},
{
"label": "POSITIVE",
"score": 0.0011050391476601362
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message. | {
"text": "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message."
} | [
{
"label": "NEGATIVE",
"score": 0.9996621608734131
},
{
"label": "POSITIVE",
"score": 0.00033778970828279853
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
i live in portugal. do you operate here? | {
"text": "i live in portugal. do you operate here?"
} | [
{
"label": "NEGATIVE",
"score": 0.8072536587715149
},
{
"label": "POSITIVE",
"score": 0.1927463412284851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How do I change to AUD from GBP? | {
"text": "How do I change to AUD from GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988886713981628
},
{
"label": "POSITIVE",
"score": 0.0011114013614133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
my cash withdrawal is pending, why? | {
"text": "my cash withdrawal is pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978700876235962
},
{
"label": "POSITIVE",
"score": 0.0021298706997185946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My latest transfer seems to be missing. | {
"text": "My latest transfer seems to be missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997665286064148
},
{
"label": "POSITIVE",
"score": 0.00023351717391051352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I need to transfer something from China, How long will it take? | {
"text": "I need to transfer something from China, How long will it take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994736313819885
},
{
"label": "POSITIVE",
"score": 0.0005264332285150886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago. | {
"text": "I'm not sure what is going on here. I've received payment back into my account for an item I've already received, from about 2 weeks ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9979346990585327
},
{
"label": "POSITIVE",
"score": 0.002065264619886875
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My top up isnt working | {
"text": "My top up isnt working"
} | [
{
"label": "NEGATIVE",
"score": 0.9718685746192932
},
{
"label": "POSITIVE",
"score": 0.02813134901225567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there a problem that makes my payments show pending? | {
"text": "Is there a problem that makes my payments show pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999189555644989
},
{
"label": "POSITIVE",
"score": 0.000810486264526844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Are there fees for adding money with an International card? | {
"text": "Are there fees for adding money with an International card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981551766395569
},
{
"label": "POSITIVE",
"score": 0.0018448260379955173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I got double charged from something, what can I do? | {
"text": "I got double charged from something, what can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9919479489326477
},
{
"label": "POSITIVE",
"score": 0.008052029646933079
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me? | {
"text": "My card is about to expire. Are there any costs with a replacement card? How quick do you mail it to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990745782852173
},
{
"label": "POSITIVE",
"score": 0.0009254515171051025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I deactivated my card but would like to reactivate it. | {
"text": "I deactivated my card but would like to reactivate it."
} | [
{
"label": "NEGATIVE",
"score": 0.010522620752453804
},
{
"label": "POSITIVE",
"score": 0.9894773364067078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I didn't see the money I added to my card. | {
"text": "I didn't see the money I added to my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9993512034416199
},
{
"label": "POSITIVE",
"score": 0.0006487536593340337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I used my card to get cash then I was charged a fee that I shouldn't have been charged. | {
"text": "I used my card to get cash then I was charged a fee that I shouldn't have been charged."
} | [
{
"label": "NEGATIVE",
"score": 0.9968177080154419
},
{
"label": "POSITIVE",
"score": 0.003182212822139263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How will I know when I get my refund? | {
"text": "How will I know when I get my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993900060653687
},
{
"label": "POSITIVE",
"score": 0.0006100351456552744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
If my account is low in funds, can I set an auto top-up? | {
"text": "If my account is low in funds, can I set an auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996196031570435
},
{
"label": "POSITIVE",
"score": 0.00038036107434891164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
where do I go to top up with cash? | {
"text": "where do I go to top up with cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932042360305786
},
{
"label": "POSITIVE",
"score": 0.0067957742139697075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
May I change my PIN? | {
"text": "May I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.998227059841156
},
{
"label": "POSITIVE",
"score": 0.0017729179235175252
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I don't think I made this transaction on my statement | {
"text": "I don't think I made this transaction on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9969423413276672
},
{
"label": "POSITIVE",
"score": 0.0030576845165342093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How long do you have to wait to see your virtual card your ordered? | {
"text": "How long do you have to wait to see your virtual card your ordered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981909394264221
},
{
"label": "POSITIVE",
"score": 0.0018090896774083376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
I haven't received my transfer funds yet, where are they? | {
"text": "I haven't received my transfer funds yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990559220314026
},
{
"label": "POSITIVE",
"score": 0.0009440494468435645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Where can I find an ATM? | {
"text": "Where can I find an ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988625049591064
},
{
"label": "POSITIVE",
"score": 0.001137512968853116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How do I exchange currencies with this | {
"text": "How do I exchange currencies with this"
} | [
{
"label": "NEGATIVE",
"score": 0.3673055171966553
},
{
"label": "POSITIVE",
"score": 0.6326944828033447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I want to know your exchange rates. | {
"text": "I want to know your exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.0588780902326107
},
{
"label": "POSITIVE",
"score": 0.9411218762397766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I can't find the PIN. | {
"text": "I can't find the PIN."
} | [
{
"label": "NEGATIVE",
"score": 0.9995200634002686
},
{
"label": "POSITIVE",
"score": 0.00047991322935558856
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Why hasn't my friend received the money i sent them yet? | {
"text": "Why hasn't my friend received the money i sent them yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999455988407135
},
{
"label": "POSITIVE",
"score": 0.0005440335953608155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My payment has been declined several times. Can you help me? | {
"text": "My payment has been declined several times. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925641417503357
},
{
"label": "POSITIVE",
"score": 0.007435854524374008
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
At which locations can I order a card? | {
"text": "At which locations can I order a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9957982897758484
},
{
"label": "POSITIVE",
"score": 0.004201699513942003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
I don't know what pending transaction means. | {
"text": "I don't know what pending transaction means."
} | [
{
"label": "NEGATIVE",
"score": 0.9992997646331787
},
{
"label": "POSITIVE",
"score": 0.0007001766934990883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I bought something and I take issue with the exchange rate applied. | {
"text": "I bought something and I take issue with the exchange rate applied."
} | [
{
"label": "NEGATIVE",
"score": 0.929481029510498
},
{
"label": "POSITIVE",
"score": 0.07051899284124374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why is the purchase I made this morning still pending? | {
"text": "Why is the purchase I made this morning still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982784986495972
},
{
"label": "POSITIVE",
"score": 0.0017215703846886754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money! | {
"text": "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9997143149375916
},
{
"label": "POSITIVE",
"score": 0.0002856922219507396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I use a check to top up? | {
"text": "Can I use a check to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989101886749268
},
{
"label": "POSITIVE",
"score": 0.0010898577747866511
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Can I have more disposable cards? | {
"text": "Can I have more disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994421601295471
},
{
"label": "POSITIVE",
"score": 0.0005577970878221095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I received my new card. Where is it in the app? | {
"text": "I received my new card. Where is it in the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991200566291809
},
{
"label": "POSITIVE",
"score": 0.000879965431522578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Where is the closest ATM I can use? | {
"text": "Where is the closest ATM I can use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976239800453186
},
{
"label": "POSITIVE",
"score": 0.002376081421971321
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Do all ATMs accept this card? | {
"text": "Do all ATMs accept this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9879789352416992
},
{
"label": "POSITIVE",
"score": 0.012021041475236416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
How come my money hasn't shown up yet? | {
"text": "How come my money hasn't shown up yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996646642684937
},
{
"label": "POSITIVE",
"score": 0.0003352986241225153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can you tell me more info about virtual disposable cards? | {
"text": "Can you tell me more info about virtual disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959214925765991
},
{
"label": "POSITIVE",
"score": 0.004078545141965151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Where do I go to reset the passcode? | {
"text": "Where do I go to reset the passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994850158691406
},
{
"label": "POSITIVE",
"score": 0.0005149008356966078
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I just replaced my phone but how do I use my card information? | {
"text": "I just replaced my phone but how do I use my card information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994577765464783
},
{
"label": "POSITIVE",
"score": 0.0005422736285254359
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Can you tell me what the exchange fee is? | {
"text": "Can you tell me what the exchange fee is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974411725997925
},
{
"label": "POSITIVE",
"score": 0.0025588080752640963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet | {
"text": "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9993700385093689
},
{
"label": "POSITIVE",
"score": 0.0006299924571067095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Unable to use my American Express with Apple Pay to top up my account | {
"text": "Unable to use my American Express with Apple Pay to top up my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9994919300079346
},
{
"label": "POSITIVE",
"score": 0.0005080080591142178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I'm not sure how to complete the identity checks process. | {
"text": "I'm not sure how to complete the identity checks process."
} | [
{
"label": "NEGATIVE",
"score": 0.9997060894966125
},
{
"label": "POSITIVE",
"score": 0.00029384897788986564
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
The ATM did not give me as much cash as I requested. | {
"text": "The ATM did not give me as much cash as I requested."
} | [
{
"label": "NEGATIVE",
"score": 0.999665379524231
},
{
"label": "POSITIVE",
"score": 0.0003345952136442065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Something's wrong my card won't work. | {
"text": "Something's wrong my card won't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997624754905701
},
{
"label": "POSITIVE",
"score": 0.00023754058929625899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What if my top up doesn't go through? | {
"text": "What if my top up doesn't go through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.002287340583279729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there. | {
"text": "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there."
} | [
{
"label": "NEGATIVE",
"score": 0.9990341663360596
},
{
"label": "POSITIVE",
"score": 0.000965869112405926
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My card payments have stopped. | {
"text": "My card payments have stopped."
} | [
{
"label": "NEGATIVE",
"score": 0.9990479350090027
},
{
"label": "POSITIVE",
"score": 0.0009519965969957411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
What is necessary for the identity verification? | {
"text": "What is necessary for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971739053726196
},
{
"label": "POSITIVE",
"score": 0.0028260385151952505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I was charged more than once in a single transaction | {
"text": "I was charged more than once in a single transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9831053614616394
},
{
"label": "POSITIVE",
"score": 0.01689465157687664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
If my card payment isn't working what do I do? | {
"text": "If my card payment isn't working what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995303153991699
},
{
"label": "POSITIVE",
"score": 0.00046973174903541803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I think my card is stolen! | {
"text": "I think my card is stolen!"
} | [
{
"label": "NEGATIVE",
"score": 0.9976804256439209
},
{
"label": "POSITIVE",
"score": 0.0023195280227810144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How do I order a new card when my old one is ready to expire? | {
"text": "How do I order a new card when my old one is ready to expire?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990490078926086
},
{
"label": "POSITIVE",
"score": 0.0009509242372587323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Whats the limit on my top up | {
"text": "Whats the limit on my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9526827931404114
},
{
"label": "POSITIVE",
"score": 0.047317180782556534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible? | {
"text": "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991480112075806
},
{
"label": "POSITIVE",
"score": 0.0008519826806150377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Hi, I have done a topup, but my money was reverted. Please look into this issue. | {
"text": "Hi, I have done a topup, but my money was reverted. Please look into this issue."
} | [
{
"label": "NEGATIVE",
"score": 0.9831762313842773
},
{
"label": "POSITIVE",
"score": 0.016823723912239075
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How long do deposits take to appear? I've been waiting for more than a week and need the money! | {
"text": "How long do deposits take to appear? I've been waiting for more than a week and need the money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832595776766539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
What do I do if my PIN was blocked? | {
"text": "What do I do if my PIN was blocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992530941963196
},
{
"label": "POSITIVE",
"score": 0.0007468298426829278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My phone is missing. | {
"text": "My phone is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996949434280396
},
{
"label": "POSITIVE",
"score": 0.0003050722007174045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why is there a random payment in my statement? | {
"text": "Why is there a random payment in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886158953420818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more. | {
"text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more."
} | [
{
"label": "NEGATIVE",
"score": 0.9102194309234619
},
{
"label": "POSITIVE",
"score": 0.0897805318236351
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Do you charge extra for exchanging currencies? | {
"text": "Do you charge extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953809976577759
},
{
"label": "POSITIVE",
"score": 0.004619015846401453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I have lost my phone. | {
"text": "I have lost my phone."
} | [
{
"label": "NEGATIVE",
"score": 0.9997256398200989
},
{
"label": "POSITIVE",
"score": 0.00027436495292931795
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there. | {
"text": "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there."
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.0002797974448185414
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How does identity check work? | {
"text": "How does identity check work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985504746437073
},
{
"label": "POSITIVE",
"score": 0.0014494853094220161
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How can I tell where the money came from? | {
"text": "How can I tell where the money came from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993534684181213
},
{
"label": "POSITIVE",
"score": 0.0006465593469329178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I was charged and shouldn't have been charged when using my card! | {
"text": "I was charged and shouldn't have been charged when using my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9933807849884033
},
{
"label": "POSITIVE",
"score": 0.006619245279580355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys? | {
"text": "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990096092224121
},
{
"label": "POSITIVE",
"score": 0.0009903418831527233
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What are the top up fees for using an European bank card? | {
"text": "What are the top up fees for using an European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962369203567505
},
{
"label": "POSITIVE",
"score": 0.00376299605704844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
What is the most that I can top-up to a card? | {
"text": "What is the most that I can top-up to a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.15695598721504211
},
{
"label": "POSITIVE",
"score": 0.8430439829826355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
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