text
stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
null | metrics
null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Yesterday I topped up my card. Why didn't it complete as it still pending? | {
"text": "Yesterday I topped up my card. Why didn't it complete as it still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9910280108451843
},
{
"label": "POSITIVE",
"score": 0.008971961215138435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What are these fees i am paying? | {
"text": "What are these fees i am paying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972299933433533
},
{
"label": "POSITIVE",
"score": 0.0027700222562998533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Is there a way for me to check my balance? | {
"text": "Is there a way for me to check my balance?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994426369667053
},
{
"label": "POSITIVE",
"score": 0.0005573023809120059
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I'm worried my card might be lost in the mail? How long does it usually take to arrive? | {
"text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994845390319824
},
{
"label": "POSITIVE",
"score": 0.0005154221435077488
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I'm concerned because my cash withdrawal is pending. | {
"text": "I'm concerned because my cash withdrawal is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9529873132705688
},
{
"label": "POSITIVE",
"score": 0.04701267555356026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why are you charging me for ATM withdrawal? It has always been free before. | {
"text": "Why are you charging me for ATM withdrawal? It has always been free before."
} | [
{
"label": "NEGATIVE",
"score": 0.9840303659439087
},
{
"label": "POSITIVE",
"score": 0.015969615429639816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Do you guys have any age restrictions? | {
"text": "Do you guys have any age restrictions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9899047017097473
},
{
"label": "POSITIVE",
"score": 0.01009529922157526
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
The attempted transfer failed. | {
"text": "The attempted transfer failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9995729327201843
},
{
"label": "POSITIVE",
"score": 0.0004270140780135989
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Are cards from the US accepted? | {
"text": "Are cards from the US accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888617396354675
},
{
"label": "POSITIVE",
"score": 0.011138244532048702
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply. | {
"text": "Why is the exchange rate so high? This should have been a much higher amount of cash for that to apply."
} | [
{
"label": "NEGATIVE",
"score": 0.9989863038063049
},
{
"label": "POSITIVE",
"score": 0.001013664761558175
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened? | {
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.0003412760270293802
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment? | {
"text": "I am not sure how this will work, but I have not received a product I ordered. I want a refund, but should I just cancel the payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996058344841003
},
{
"label": "POSITIVE",
"score": 0.00039420416578650475
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
How do I request a disposable virtual card? | {
"text": "How do I request a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994615912437439
},
{
"label": "POSITIVE",
"score": 0.000538403692189604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
I have a new card. How do I activate it? | {
"text": "I have a new card. How do I activate it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953859448432922
},
{
"label": "POSITIVE",
"score": 0.0046140216290950775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My transfer's stuck on pending. | {
"text": "My transfer's stuck on pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9969273209571838
},
{
"label": "POSITIVE",
"score": 0.0030726338736712933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Any place that takes Mastercard would be fine. | {
"text": "Any place that takes Mastercard would be fine."
} | [
{
"label": "NEGATIVE",
"score": 0.9805539846420288
},
{
"label": "POSITIVE",
"score": 0.019446033984422684
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
My payment was declined | {
"text": "My payment was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9952952265739441
},
{
"label": "POSITIVE",
"score": 0.004704814404249191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why did the app deny my top-up? | {
"text": "Why did the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.0020018932409584522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Account topping up bank transfers to my account assistance please? | {
"text": "Account topping up bank transfers to my account assistance please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9605910181999207
},
{
"label": "POSITIVE",
"score": 0.03940892964601517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Do I have to go to the bank to change my PIN? | {
"text": "Do I have to go to the bank to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995298385620117
},
{
"label": "POSITIVE",
"score": 0.0004701953730545938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you explain the transfer fee that I was charged? | {
"text": "Can you explain the transfer fee that I was charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967299699783325
},
{
"label": "POSITIVE",
"score": 0.0032700125593692064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I input a new address? | {
"text": "How do I input a new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989050626754761
},
{
"label": "POSITIVE",
"score": 0.001094897510483861
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Is there a fee to add money to an international card? | {
"text": "Is there a fee to add money to an international card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984846711158752
},
{
"label": "POSITIVE",
"score": 0.0015153882559388876
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM! | {
"text": "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995359182357788
},
{
"label": "POSITIVE",
"score": 0.00046408228809013963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Why am I being charged for withdrawing cash but haven't in the past? | {
"text": "Why am I being charged for withdrawing cash but haven't in the past?"
} | [
{
"label": "NEGATIVE",
"score": 0.9720865488052368
},
{
"label": "POSITIVE",
"score": 0.027913473546504974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
my payment was rejected | {
"text": "my payment was rejected"
} | [
{
"label": "NEGATIVE",
"score": 0.9985446929931641
},
{
"label": "POSITIVE",
"score": 0.0014553706860169768
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
maximum how many days get the courier? | {
"text": "maximum how many days get the courier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9932801127433777
},
{
"label": "POSITIVE",
"score": 0.006719932891428471
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Have you sent out my card yet? | {
"text": "Have you sent out my card yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.990760862827301
},
{
"label": "POSITIVE",
"score": 0.009239161387085915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why is my card not working anymore? | {
"text": "Why is my card not working anymore?"
} | [
{
"label": "NEGATIVE",
"score": 0.999387264251709
},
{
"label": "POSITIVE",
"score": 0.0006126982625573874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I want to top up with my Apple Watch. | {
"text": "I want to top up with my Apple Watch."
} | [
{
"label": "NEGATIVE",
"score": 0.006550327874720097
},
{
"label": "POSITIVE",
"score": 0.9934497475624084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately! | {
"text": "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!"
} | [
{
"label": "NEGATIVE",
"score": 0.9986006617546082
},
{
"label": "POSITIVE",
"score": 0.0013993242755532265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Why did my cash deposit not show up? | {
"text": "Why did my cash deposit not show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992226362228394
},
{
"label": "POSITIVE",
"score": 0.000777334556914866
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I received a decline message on a transfer | {
"text": "I received a decline message on a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9991005659103394
},
{
"label": "POSITIVE",
"score": 0.0008994571398943663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need some help linking my new card. | {
"text": "I need some help linking my new card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992101192474365
},
{
"label": "POSITIVE",
"score": 0.0007898268522694707
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I tried topping up using my card, but the money is gone? | {
"text": "I tried topping up using my card, but the money is gone?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996798038482666
},
{
"label": "POSITIVE",
"score": 0.00032018867204897106
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Are top-ups unlimited? | {
"text": "Are top-ups unlimited?"
} | [
{
"label": "NEGATIVE",
"score": 0.12966077029705048
},
{
"label": "POSITIVE",
"score": 0.8703392148017883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
The correct amount of cash was not received. | {
"text": "The correct amount of cash was not received."
} | [
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.0029429132118821144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How would I top up with a cheque? | {
"text": "How would I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974767565727234
},
{
"label": "POSITIVE",
"score": 0.0025232117623090744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why would my card payment get reverted? | {
"text": "Why would my card payment get reverted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994511008262634
},
{
"label": "POSITIVE",
"score": 0.0005489274626597762
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Are there any restrictions to where I can use my card? | {
"text": "Are there any restrictions to where I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982060194015503
},
{
"label": "POSITIVE",
"score": 0.0017939183162525296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I wanted to know why there is a transfer of mine pending. | {
"text": "I wanted to know why there is a transfer of mine pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9966174960136414
},
{
"label": "POSITIVE",
"score": 0.0033825677819550037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I made a transfer into my account and now I need to cancel it | {
"text": "I made a transfer into my account and now I need to cancel it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996639490127563
},
{
"label": "POSITIVE",
"score": 0.0003360447590239346
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I managed to drunken block my card :(( Help! | {
"text": "I managed to drunken block my card :(( Help!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985141158103943
},
{
"label": "POSITIVE",
"score": 0.0014858864014968276
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
If I order a card when does it arrive? | {
"text": "If I order a card when does it arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977813363075256
},
{
"label": "POSITIVE",
"score": 0.002218735171481967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Do I get any sort of discount on volume for a lot fo currency exchanges? | {
"text": "Do I get any sort of discount on volume for a lot fo currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992052912712097
},
{
"label": "POSITIVE",
"score": 0.0007947474950924516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I top-up automatically? | {
"text": "How do I top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.016246171668171883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Is there a way to order a new card while in China? | {
"text": "Is there a way to order a new card while in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990894794464111
},
{
"label": "POSITIVE",
"score": 0.0009105808567255735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise. | {
"text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534276133403182
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Why does my identity need verification? | {
"text": "Why does my identity need verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986673593521118
},
{
"label": "POSITIVE",
"score": 0.0013326057232916355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I can't remember what my password is | {
"text": "I can't remember what my password is"
} | [
{
"label": "NEGATIVE",
"score": 0.9990874528884888
},
{
"label": "POSITIVE",
"score": 0.0009126050863415003
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What do I do about a debit on my account that I didn't make? | {
"text": "What do I do about a debit on my account that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980953335762024
},
{
"label": "POSITIVE",
"score": 0.0019046382512897253
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What is needed to activate my card? | {
"text": "What is needed to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961915016174316
},
{
"label": "POSITIVE",
"score": 0.003808477660641074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
How do I use bank transfer to top up my account? | {
"text": "How do I use bank transfer to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992167949676514
},
{
"label": "POSITIVE",
"score": 0.0007831561961211264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Where do my fund come from? | {
"text": "Where do my fund come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972477555274963
},
{
"label": "POSITIVE",
"score": 0.0027522644959390163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What currency can I use to pay for a top up? | {
"text": "What currency can I use to pay for a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979464411735535
},
{
"label": "POSITIVE",
"score": 0.002053603995591402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is topping up with Apple Pay possible? | {
"text": "Is topping up with Apple Pay possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9735860228538513
},
{
"label": "POSITIVE",
"score": 0.02641400322318077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Why is a transfer I did recently still processing? | {
"text": "Why is a transfer I did recently still processing?"
} | [
{
"label": "NEGATIVE",
"score": 0.998247504234314
},
{
"label": "POSITIVE",
"score": 0.0017524976283311844
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I'm not recognizing the card payment. | {
"text": "I'm not recognizing the card payment."
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.00043015831033699214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Show me where to order my card. | {
"text": "Show me where to order my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9869158267974854
},
{
"label": "POSITIVE",
"score": 0.013084139674901962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
Can you tell me what i steps i should take since my card was stolen? | {
"text": "Can you tell me what i steps i should take since my card was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953303337097168
},
{
"label": "POSITIVE",
"score": 0.004669670481234789
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I can't see all the refunds in my statement | {
"text": "I can't see all the refunds in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9983792304992676
},
{
"label": "POSITIVE",
"score": 0.0016208098968490958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I withdrew some cash, when is it going to show? | {
"text": "I withdrew some cash, when is it going to show?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967607855796814
},
{
"label": "POSITIVE",
"score": 0.0032391883432865143
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
why am I being charged a fee for transferring money ? | {
"text": "why am I being charged a fee for transferring money ?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988665580749512
},
{
"label": "POSITIVE",
"score": 0.001133464276790619
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I believe that someone is using my card without my knowledge! | {
"text": "I believe that someone is using my card without my knowledge!"
} | [
{
"label": "NEGATIVE",
"score": 0.9985108971595764
},
{
"label": "POSITIVE",
"score": 0.0014891038881614804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
There is a cash withdrawl I don't remember. | {
"text": "There is a cash withdrawl I don't remember."
} | [
{
"label": "NEGATIVE",
"score": 0.9985445737838745
},
{
"label": "POSITIVE",
"score": 0.0014554148074239492
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What is the process to change my PIN? | {
"text": "What is the process to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.997957706451416
},
{
"label": "POSITIVE",
"score": 0.0020423061214387417
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Do you think you're asking for too much information about me? | {
"text": "Do you think you're asking for too much information about me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997166991233826
},
{
"label": "POSITIVE",
"score": 0.0002832566387951374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Help me. My transfer was declined. How could this happen? | {
"text": "Help me. My transfer was declined. How could this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995284080505371
},
{
"label": "POSITIVE",
"score": 0.00047155824722722173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Am I going to see a charge for a SEPA transfer? | {
"text": "Am I going to see a charge for a SEPA transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956608414649963
},
{
"label": "POSITIVE",
"score": 0.004339183680713177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I want to use my account before identity verification | {
"text": "I want to use my account before identity verification"
} | [
{
"label": "NEGATIVE",
"score": 0.9992349147796631
},
{
"label": "POSITIVE",
"score": 0.0007651334162801504
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
The app says I got cash from an ATM but I didn't | {
"text": "The app says I got cash from an ATM but I didn't"
} | [
{
"label": "NEGATIVE",
"score": 0.9948344230651855
},
{
"label": "POSITIVE",
"score": 0.005165618844330311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending. | {
"text": "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.98459792137146
},
{
"label": "POSITIVE",
"score": 0.015402069315314293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
How do i top up my google pay? | {
"text": "How do i top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987537860870361
},
{
"label": "POSITIVE",
"score": 0.0012462675804272294
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Do you offer SWIFT transfers? | {
"text": "Do you offer SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9881986379623413
},
{
"label": "POSITIVE",
"score": 0.011801381595432758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do. | {
"text": "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do."
} | [
{
"label": "NEGATIVE",
"score": 0.9982799291610718
},
{
"label": "POSITIVE",
"score": 0.0017200293950736523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Do you deal with EUR? | {
"text": "Do you deal with EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.941490650177002
},
{
"label": "POSITIVE",
"score": 0.058509405702352524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How long does transfer from the US take? | {
"text": "How long does transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958531856536865
},
{
"label": "POSITIVE",
"score": 0.0041468702256679535
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged? | {
"text": "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998056173324585
},
{
"label": "POSITIVE",
"score": 0.0019438297022134066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
A fee came along with me paying with card | {
"text": "A fee came along with me paying with card"
} | [
{
"label": "NEGATIVE",
"score": 0.8065516948699951
},
{
"label": "POSITIVE",
"score": 0.1934482604265213
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Did you deactivate my card it's not working anymore | {
"text": "Did you deactivate my card it's not working anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995474219322205
},
{
"label": "POSITIVE",
"score": 0.00045260979095473886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
how soon will my card arrive? | {
"text": "how soon will my card arrive?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955006241798401
},
{
"label": "POSITIVE",
"score": 0.004499422386288643
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Are there any restrictions on where I use this card? | {
"text": "Are there any restrictions on where I use this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998190701007843
},
{
"label": "POSITIVE",
"score": 0.0018093229737132788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
My cheque is taking a while | {
"text": "My cheque is taking a while"
} | [
{
"label": "NEGATIVE",
"score": 0.9936145544052124
},
{
"label": "POSITIVE",
"score": 0.006385467480868101
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Please help me. My disposable virtual card won't work right. | {
"text": "Please help me. My disposable virtual card won't work right."
} | [
{
"label": "NEGATIVE",
"score": 0.9997732043266296
},
{
"label": "POSITIVE",
"score": 0.00022683435236103833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
How can I check if I have received a refund if it is not yet on my statement? | {
"text": "How can I check if I have received a refund if it is not yet on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991016387939453
},
{
"label": "POSITIVE",
"score": 0.000898351427167654
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My transfer seems to be too expensive. | {
"text": "My transfer seems to be too expensive."
} | [
{
"label": "NEGATIVE",
"score": 0.9997891783714294
},
{
"label": "POSITIVE",
"score": 0.00021088325593154877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Should I complete my security verification before I can use my account? | {
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.00036066630855202675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Can you tell me the cost of a transfer? | {
"text": "Can you tell me the cost of a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982808828353882
},
{
"label": "POSITIVE",
"score": 0.001719127525575459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What is the maximum transactions I can use on a disposable card? | {
"text": "What is the maximum transactions I can use on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9918954968452454
},
{
"label": "POSITIVE",
"score": 0.008104502223432064
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What are the limits to where my card will be accepted? | {
"text": "What are the limits to where my card will be accepted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973793029785156
},
{
"label": "POSITIVE",
"score": 0.0026206830516457558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I saw there is a cash withdrawal from my account via the app which I did not complete. | {
"text": "I saw there is a cash withdrawal from my account via the app which I did not complete."
} | [
{
"label": "NEGATIVE",
"score": 0.999700665473938
},
{
"label": "POSITIVE",
"score": 0.0002993236994370818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
i cannot seem to activate card | {
"text": "i cannot seem to activate card"
} | [
{
"label": "NEGATIVE",
"score": 0.9986005425453186
},
{
"label": "POSITIVE",
"score": 0.0013994263717904687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Is there a charge for sending out more cards? | {
"text": "Is there a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984752535820007
},
{
"label": "POSITIVE",
"score": 0.0015247332630679011
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash. | {
"text": "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9994351267814636
},
{
"label": "POSITIVE",
"score": 0.0005649097729474306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
My recent transfer didn't go through - why not? | {
"text": "My recent transfer didn't go through - why not?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976947903633118
},
{
"label": "POSITIVE",
"score": 0.0023051665630191565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I tried activating my card and it doesn't work how do I solve this problem? | {
"text": "I tried activating my card and it doesn't work how do I solve this problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997857213020325
},
{
"label": "POSITIVE",
"score": 0.00021431990899145603
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Which cards do you support for top up? | {
"text": "Which cards do you support for top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9860866069793701
},
{
"label": "POSITIVE",
"score": 0.013913432136178017
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
If I am not in the country and I need to change my PIN, how can this be done? | {
"text": "If I am not in the country and I need to change my PIN, how can this be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995548129081726
},
{
"label": "POSITIVE",
"score": 0.0004451859276741743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What do I do if I see a transaction on my card that I don't recall making? | {
"text": "What do I do if I see a transaction on my card that I don't recall making?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987900853157043
},
{
"label": "POSITIVE",
"score": 0.0012099065352231264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why is the refund not on my statement? | {
"text": "Why is the refund not on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991834759712219
},
{
"label": "POSITIVE",
"score": 0.0008165015606209636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
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