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stringlengths 13
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dict | prediction
list | prediction_agent
stringclasses 1
value | annotation
null | annotation_agent
null | multi_label
bool 1
class | explanation
null | id
null | metadata
dict | status
stringclasses 1
value | event_timestamp
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|---|---|---|---|---|---|---|---|---|---|---|---|---|
I still have not received an answer as to why I was charged $1.00 in a transaction? | {
"text": "I still have not received an answer as to why I was charged $1.00 in a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999690055847168
},
{
"label": "POSITIVE",
"score": 0.0003099455207120627
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I got mugged yesterday and they took everything. I can't use the app, so I need some help. | {
"text": "I got mugged yesterday and they took everything. I can't use the app, so I need some help."
} | [
{
"label": "NEGATIVE",
"score": 0.999193012714386
},
{
"label": "POSITIVE",
"score": 0.000806935946457088
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What is the greatest number of times that I can top-up? | {
"text": "What is the greatest number of times that I can top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.0002754652523435652
},
{
"label": "POSITIVE",
"score": 0.9997245669364929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back. | {
"text": "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back."
} | [
{
"label": "NEGATIVE",
"score": 0.9871159195899963
},
{
"label": "POSITIVE",
"score": 0.012884078547358513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Why has my top-up been denied? | {
"text": "Why has my top-up been denied?"
} | [
{
"label": "NEGATIVE",
"score": 0.9955037236213684
},
{
"label": "POSITIVE",
"score": 0.004496304783970118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me? | {
"text": "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993683695793152
},
{
"label": "POSITIVE",
"score": 0.0006315973005257547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I lost my card and need a new one, will it cost me? | {
"text": "I lost my card and need a new one, will it cost me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996601343154907
},
{
"label": "POSITIVE",
"score": 0.00033988035283982754
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
left my phone at hotel, cant use app | {
"text": "left my phone at hotel, cant use app"
} | [
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.004758466500788927
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Why did I get charged a fee on my card? | {
"text": "Why did I get charged a fee on my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981961846351624
},
{
"label": "POSITIVE",
"score": 0.0018038608832284808
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Using your app, would I be able to exchange between USD and GBP? | {
"text": "Using your app, would I be able to exchange between USD and GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958107471466064
},
{
"label": "POSITIVE",
"score": 0.004189231898635626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now! | {
"text": "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995417594909668
},
{
"label": "POSITIVE",
"score": 0.00045831597526557744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Which US cards have top up charges? | {
"text": "Which US cards have top up charges?"
} | [
{
"label": "NEGATIVE",
"score": 0.994189977645874
},
{
"label": "POSITIVE",
"score": 0.005810074042528868
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Your exchange rates come from where? | {
"text": "Your exchange rates come from where?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963375329971313
},
{
"label": "POSITIVE",
"score": 0.003662504255771637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I was charged and shouldn't have been charged when using my card! | {
"text": "I was charged and shouldn't have been charged when using my card!"
} | [
{
"label": "NEGATIVE",
"score": 0.9933807849884033
},
{
"label": "POSITIVE",
"score": 0.006619238760322332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I topped up my account but the money isn't there now. | {
"text": "I topped up my account but the money isn't there now."
} | [
{
"label": "NEGATIVE",
"score": 0.9982927441596985
},
{
"label": "POSITIVE",
"score": 0.001707199146039784
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is there an age limit to get an account? | {
"text": "Is there an age limit to get an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9949967861175537
},
{
"label": "POSITIVE",
"score": 0.0050032008439302444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
is there a fee for swift transfer | {
"text": "is there a fee for swift transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9421090483665466
},
{
"label": "POSITIVE",
"score": 0.05789092928171158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why is my withdrawal wrong? I took out $100 but only received $20. | {
"text": "Why is my withdrawal wrong? I took out $100 but only received $20."
} | [
{
"label": "NEGATIVE",
"score": 0.998542070388794
},
{
"label": "POSITIVE",
"score": 0.0014579291455447674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
can other people use the app to add money to my account | {
"text": "can other people use the app to add money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9966825842857361
},
{
"label": "POSITIVE",
"score": 0.0033173994161188602
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why was I charged extra on my app? | {
"text": "Why was I charged extra on my app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974442720413208
},
{
"label": "POSITIVE",
"score": 0.0025557519402354956
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How can I find a way to transfer money without it being rejected? | {
"text": "How can I find a way to transfer money without it being rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986134767532349
},
{
"label": "POSITIVE",
"score": 0.0013864777283743024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My app shows a direct debit that isn't mine. | {
"text": "My app shows a direct debit that isn't mine."
} | [
{
"label": "NEGATIVE",
"score": 0.9992664456367493
},
{
"label": "POSITIVE",
"score": 0.0007335557602345943
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can you tell me about these disposable virtual cards? | {
"text": "Can you tell me about these disposable virtual cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987081289291382
},
{
"label": "POSITIVE",
"score": 0.0012918788706883788
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Please explain the fee on a transfer I made. | {
"text": "Please explain the fee on a transfer I made."
} | [
{
"label": "NEGATIVE",
"score": 0.9882286787033081
},
{
"label": "POSITIVE",
"score": 0.0117713063955307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My card was declined at a restaurant today and I am not sure why. | {
"text": "My card was declined at a restaurant today and I am not sure why."
} | [
{
"label": "NEGATIVE",
"score": 0.9989526271820068
},
{
"label": "POSITIVE",
"score": 0.0010472931899130344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
My credit card transaction was declined for a loan payment. Can you tell me why? | {
"text": "My credit card transaction was declined for a loan payment. Can you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992110729217529
},
{
"label": "POSITIVE",
"score": 0.0007889065309427679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How can i make my card active? | {
"text": "How can i make my card active?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989171028137207
},
{
"label": "POSITIVE",
"score": 0.001082922681234777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I think that somebody is utilizing my card without my authorization! | {
"text": "I think that somebody is utilizing my card without my authorization!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995970129966736
},
{
"label": "POSITIVE",
"score": 0.0004030296695418656
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Is there a limit to auto top? | {
"text": "Is there a limit to auto top?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937855005264282
},
{
"label": "POSITIVE",
"score": 0.006214521359652281
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I would like to know how to transfer money into my account. | {
"text": "I would like to know how to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9976993203163147
},
{
"label": "POSITIVE",
"score": 0.002300705760717392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Top up keeps failing | {
"text": "Top up keeps failing"
} | [
{
"label": "NEGATIVE",
"score": 0.9997321963310242
},
{
"label": "POSITIVE",
"score": 0.0002677361771930009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What locations allow me to withdraw money? | {
"text": "What locations allow me to withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991539716720581
},
{
"label": "POSITIVE",
"score": 0.0008460282115265727
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
I require verification of my source of funds. | {
"text": "I require verification of my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9944584369659424
},
{
"label": "POSITIVE",
"score": 0.005541596561670303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Hold old do my kids have to be to use the service? | {
"text": "Hold old do my kids have to be to use the service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978275895118713
},
{
"label": "POSITIVE",
"score": 0.00217237020842731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Would reinstalling the app solve the problem? | {
"text": "Would reinstalling the app solve the problem?"
} | [
{
"label": "NEGATIVE",
"score": 0.999336302280426
},
{
"label": "POSITIVE",
"score": 0.0006636226316913962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Is there any type of fee for currency exchange? | {
"text": "Is there any type of fee for currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989497065544128
},
{
"label": "POSITIVE",
"score": 0.0010502936784178019
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account? | {
"text": "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994687438011169
},
{
"label": "POSITIVE",
"score": 0.0005313177243806422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Where do i go to receive a virtual card | {
"text": "Where do i go to receive a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9835675954818726
},
{
"label": "POSITIVE",
"score": 0.016432352364063263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
How do I find my new pin? | {
"text": "How do I find my new pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987773299217224
},
{
"label": "POSITIVE",
"score": 0.001222622231580317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Can you help me track my card? | {
"text": "Can you help me track my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.993257999420166
},
{
"label": "POSITIVE",
"score": 0.006741984281688929
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How is an exchange rate calculated? | {
"text": "How is an exchange rate calculated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991555213928223
},
{
"label": "POSITIVE",
"score": 0.000844476162455976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I'm having problems with ID verification | {
"text": "I'm having problems with ID verification"
} | [
{
"label": "NEGATIVE",
"score": 0.999683141708374
},
{
"label": "POSITIVE",
"score": 0.0003168486582580954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What currencies can I have? | {
"text": "What currencies can I have?"
} | [
{
"label": "NEGATIVE",
"score": 0.8000898361206055
},
{
"label": "POSITIVE",
"score": 0.19991017878055573
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Where do I find my code to verify my top-up card? | {
"text": "Where do I find my code to verify my top-up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994619488716125
},
{
"label": "POSITIVE",
"score": 0.000538049207534641
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I'd like to have it delivered on Saturday. Is that possible? | {
"text": "I'd like to have it delivered on Saturday. Is that possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.4980027675628662
},
{
"label": "POSITIVE",
"score": 0.501997172832489
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Why do we need to verify top-up? | {
"text": "Why do we need to verify top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999051034450531
},
{
"label": "POSITIVE",
"score": 0.0009490074007771909
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How can I get a virtual card for a one-time transaction? | {
"text": "How can I get a virtual card for a one-time transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992247819900513
},
{
"label": "POSITIVE",
"score": 0.0007752029923722148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
What is taking so long on my transfer from the US? | {
"text": "What is taking so long on my transfer from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994606375694275
},
{
"label": "POSITIVE",
"score": 0.0005393564351834357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I just looked at my app and it seems I was charged extra, why is that? | {
"text": "I just looked at my app and it seems I was charged extra, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945154786109924
},
{
"label": "POSITIVE",
"score": 0.005484460853040218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
My cash received does not match what has been requested | {
"text": "My cash received does not match what has been requested"
} | [
{
"label": "NEGATIVE",
"score": 0.9997267127037048
},
{
"label": "POSITIVE",
"score": 0.0002732382563408464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I'm not seeing my cash deposit showing up in my account. | {
"text": "I'm not seeing my cash deposit showing up in my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9995180368423462
},
{
"label": "POSITIVE",
"score": 0.00048193352995440364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
after i got married i need to change my name | {
"text": "after i got married i need to change my name"
} | [
{
"label": "NEGATIVE",
"score": 0.9985792636871338
},
{
"label": "POSITIVE",
"score": 0.0014207731001079082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can you unblock my pin because I put the wrong one too many times. | {
"text": "Can you unblock my pin because I put the wrong one too many times."
} | [
{
"label": "NEGATIVE",
"score": 0.9993698000907898
},
{
"label": "POSITIVE",
"score": 0.0006301650428213179
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What happened to my Top-Up? It's not reflected. | {
"text": "What happened to my Top-Up? It's not reflected."
} | [
{
"label": "NEGATIVE",
"score": 0.9996545314788818
},
{
"label": "POSITIVE",
"score": 0.00034546112874522805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What are the disposable virtual card limits? | {
"text": "What are the disposable virtual card limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981924891471863
},
{
"label": "POSITIVE",
"score": 0.0018074886174872518
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
In what way can I use the disposable cards? | {
"text": "In what way can I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995809197425842
},
{
"label": "POSITIVE",
"score": 0.00041908861021511257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
My cash deposit hasn't posted to my account. | {
"text": "My cash deposit hasn't posted to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.992145836353302
},
{
"label": "POSITIVE",
"score": 0.007854112423956394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I cannot try my PIN anymore. | {
"text": "I cannot try my PIN anymore."
} | [
{
"label": "NEGATIVE",
"score": 0.9994452595710754
},
{
"label": "POSITIVE",
"score": 0.0005547743639908731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Are their certain cash machines where I can change my pin? | {
"text": "Are their certain cash machines where I can change my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993233680725098
},
{
"label": "POSITIVE",
"score": 0.0006766110309399664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Can you help me to quickly cancel a transaction I accidentally did to the wrong account? | {
"text": "Can you help me to quickly cancel a transaction I accidentally did to the wrong account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997201561927795
},
{
"label": "POSITIVE",
"score": 0.00027981612947769463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved. | {
"text": "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved."
} | [
{
"label": "NEGATIVE",
"score": 0.999744713306427
},
{
"label": "POSITIVE",
"score": 0.0002553365775384009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
A wrong amount of cash we sent to me. | {
"text": "A wrong amount of cash we sent to me."
} | [
{
"label": "NEGATIVE",
"score": 0.9996806383132935
},
{
"label": "POSITIVE",
"score": 0.0003193971933797002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What are the steps to get my card back that was kept by the ATM? | {
"text": "What are the steps to get my card back that was kept by the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990891218185425
},
{
"label": "POSITIVE",
"score": 0.0009109044913202524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
There's a card payment I didn't make | {
"text": "There's a card payment I didn't make"
} | [
{
"label": "NEGATIVE",
"score": 0.9949819445610046
},
{
"label": "POSITIVE",
"score": 0.00501804705709219
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Where do I get a virtual card? | {
"text": "Where do I get a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987708926200867
},
{
"label": "POSITIVE",
"score": 0.0012290956219658256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.001949253841303289
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I perform identity checks? | {
"text": "How do I perform identity checks?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984050393104553
},
{
"label": "POSITIVE",
"score": 0.0015949247172102332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Can you tell me how to tell where my funds come from? | {
"text": "Can you tell me how to tell where my funds come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990966320037842
},
{
"label": "POSITIVE",
"score": 0.0009033731766976416
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What kind of fee is there to top-up my account? | {
"text": "What kind of fee is there to top-up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983147382736206
},
{
"label": "POSITIVE",
"score": 0.0016853164415806532
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Do you deal with EUR? | {
"text": "Do you deal with EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.941490650177002
},
{
"label": "POSITIVE",
"score": 0.05850934609770775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
The card PIN? | {
"text": "The card PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935693740844727
},
{
"label": "POSITIVE",
"score": 0.006430639885365963
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
My refund is not here yet | {
"text": "My refund is not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9978245496749878
},
{
"label": "POSITIVE",
"score": 0.00217552506364882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Is there a transaction limit for a disposable card? | {
"text": "Is there a transaction limit for a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990324974060059
},
{
"label": "POSITIVE",
"score": 0.000967466039583087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
went somewhere else, need to change details | {
"text": "went somewhere else, need to change details"
} | [
{
"label": "NEGATIVE",
"score": 0.9988340735435486
},
{
"label": "POSITIVE",
"score": 0.001165983616374433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I do not know why I was charged for the $1 transaction. | {
"text": "I do not know why I was charged for the $1 transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9990350008010864
},
{
"label": "POSITIVE",
"score": 0.0009649671264924109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
the transfer went through but now it has been pending for quite a while. i need this to go through already | {
"text": "the transfer went through but now it has been pending for quite a while. i need this to go through already"
} | [
{
"label": "NEGATIVE",
"score": 0.9953263998031616
},
{
"label": "POSITIVE",
"score": 0.004673532675951719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please? | {
"text": "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9939163327217102
},
{
"label": "POSITIVE",
"score": 0.0060837240889668465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Please explain the exchange rates. | {
"text": "Please explain the exchange rates."
} | [
{
"label": "NEGATIVE",
"score": 0.5640891790390015
},
{
"label": "POSITIVE",
"score": 0.43591082096099854
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
What are the fees for using a European bank card? | {
"text": "What are the fees for using a European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.0021579803433269262
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why did my top-up fail? | {
"text": "Why did my top-up fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997374415397644
},
{
"label": "POSITIVE",
"score": 0.0002625285123940557
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
My top-up didn't work. | {
"text": "My top-up didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.00022356188856065273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What are the disposable cards for? | {
"text": "What are the disposable cards for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996011853218079
},
{
"label": "POSITIVE",
"score": 0.000398884090827778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
What is the reason for my beneficiary to be disallowed? | {
"text": "What is the reason for my beneficiary to be disallowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978317618370056
},
{
"label": "POSITIVE",
"score": 0.0021682109218090773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
How do I exchange currencies with this | {
"text": "How do I exchange currencies with this"
} | [
{
"label": "NEGATIVE",
"score": 0.3673015236854553
},
{
"label": "POSITIVE",
"score": 0.6326985359191895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I made a payment and it appears it is showing twice | {
"text": "I made a payment and it appears it is showing twice"
} | [
{
"label": "NEGATIVE",
"score": 0.7004997134208679
},
{
"label": "POSITIVE",
"score": 0.29950031638145447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I wasn't able to use my top up card because the money I put on there wasn't there anymore | {
"text": "I wasn't able to use my top up card because the money I put on there wasn't there anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9996275901794434
},
{
"label": "POSITIVE",
"score": 0.00037241537938825786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I need several cards per day. And I need to be able to throw away all of the cards I make. | {
"text": "I need several cards per day. And I need to be able to throw away all of the cards I make."
} | [
{
"label": "NEGATIVE",
"score": 0.9862766265869141
},
{
"label": "POSITIVE",
"score": 0.013723397627472878
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
A transaction shows duplicate times. | {
"text": "A transaction shows duplicate times."
} | [
{
"label": "NEGATIVE",
"score": 0.9990033507347107
},
{
"label": "POSITIVE",
"score": 0.000996708869934082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy? | {
"text": "Hello, In my most recent ATM transaction, I didn't receive nearly as much cash as I thought I would - what is your exchange rate policy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987533092498779
},
{
"label": "POSITIVE",
"score": 0.0012466700281947851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
A cash withdrawal has been done that I didn't do. | {
"text": "A cash withdrawal has been done that I didn't do."
} | [
{
"label": "NEGATIVE",
"score": 0.9908202290534973
},
{
"label": "POSITIVE",
"score": 0.009179770015180111
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I have never been charged a card payment fee before. Why did this change? | {
"text": "I have never been charged a card payment fee before. Why did this change?"
} | [
{
"label": "NEGATIVE",
"score": 0.9477611184120178
},
{
"label": "POSITIVE",
"score": 0.05223890766501427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds. | {
"text": "If you to to account, hit activate, and follow the instructions, you can activate it in just a few seconds."
} | [
{
"label": "NEGATIVE",
"score": 0.9513834714889526
},
{
"label": "POSITIVE",
"score": 0.04861649125814438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up? | {
"text": "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979432225227356
},
{
"label": "POSITIVE",
"score": 0.002056810772046447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
what are the reasons why you would not be able to process a payment | {
"text": "what are the reasons why you would not be able to process a payment"
} | [
{
"label": "NEGATIVE",
"score": 0.9993066787719727
},
{
"label": "POSITIVE",
"score": 0.0006932601099833846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
how to exchange currencies | {
"text": "how to exchange currencies"
} | [
{
"label": "NEGATIVE",
"score": 0.0013130101142451167
},
{
"label": "POSITIVE",
"score": 0.9986869692802429
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
what is the status of my refund | {
"text": "what is the status of my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.893883228302002
},
{
"label": "POSITIVE",
"score": 0.10611674934625626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card. | {
"text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999312162399292
},
{
"label": "POSITIVE",
"score": 0.0006878970889374614
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back? | {
"text": "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993706345558167
},
{
"label": "POSITIVE",
"score": 0.0006293446058407426
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can you assist on apple watch top ups? | {
"text": "Can you assist on apple watch top ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.4080357253551483
},
{
"label": "POSITIVE",
"score": 0.5919643044471741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What is the point of verifying a top up? | {
"text": "What is the point of verifying a top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975913763046265
},
{
"label": "POSITIVE",
"score": 0.002408649306744337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
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